◾️組織・チーム紹介

◾️職務内容

• PlayStation向けに最高品質のゲーム体験を実現するため、ハードウェア開発におけるメカニカル技術の実装・検証・最適化を担当
• 製品開発部門と連携し、現行および将来のハードウェアにおける技術課題の解決、新しいメカ構造・機構の適用、そして設計・製造プロセスの生産性や品質向上にも取組む
• CAEツールなどの解析技術を活用し、構造・信頼性・熱・振動など多面的な観点から設計品質を高め、効率的な開発を行う
• R&D組織としての知見を活かしながら、実際の製品開発プロセスに近いフェーズで試作検討・性能評価・設計改善サイクルの高度化

◾️求められる実務経験・スキル・人物像​

• CAD（NXなど）を用いたメカ設計の実務経験（目安：3年以上）​

• 量産設計・製品化プロセスに関する知見または実務経験​

• CAEツール（特に構造・振動など）を用いた設計最適化検討の経験

• 設計課題の分析から、試作・評価・改善までを一連で遂行した経験​

• 駆動系、筐体構造、冷却機構などのメカ設計および最適化の主導経験​

• 設計・製造プロセス改善や品質向上活動の企画・推進経験​

• 試作評価、信頼性試験、データ分析などを通じた設計改善の実行経験​

• 海外チームや他部門と協働し、技術的合意形成やレビューをリードした経験​

• メカ設計の経験を活かし、現場の課題発見や設計プロセスの改善を通じて実際の価値を生み出すことに意欲を持つ方​

• 技術課題を構造的に捉え、CAE解析や試作評価などの実践的手段で解決策を導ける方​

• 開発・製造・研究など多様な関係者と協調し、技術的な議論や意思決定を円滑に進められるコミュニケーション力をお持ちの方​

• 技術内容を論理的かつ明快に説明し、チーム内外で信頼関係を築ける方​

• 新しい技術や手法を積極的に取り入れ、知見を広げる探究心と学習意欲を持つ方​

• 【英語】英語の仕様書を理解し、英語でのメールコミュニケーションが可能なレベル​

• 【日本語】ビジネスレベルの日本語力（日本語能力試験N1、または同等以上）​

The role 

In this role, you will be responsible for leading and overseeing programs with OEM customers, spanning from early-stage advanced development initiatives to full-scale production programs. You will collaborate closely with the customer to define and manage project plans, ensuring that requirements are seamlessly integrated into the internal development pipeline and delivered on schedule. A deep understanding of the automotive industry and the development of embodied AI systems is essential to effectively guide these programs, identify and report potential risks, and implement a robust change management. You will be at the forefront of delivering meaningful impact to real-world customers.

Key responsibilities:

• Lead and support cross-functional teams in executing complex customer programs, ensuring the successful achievement of program objectives.
• Establish and maintain a comprehensive project management framework, including project planning, risk management, change management, and task coordination.
• Engage with customers to understand and address their technical requirements and needs.
• Collaborate closely with teams across Product, R&D, and other departments to translate customer demands into clear, actionable technical requirements.
• Ensure efficient reporting both externally to customers and internally within the organisation.
• Work closely with internal development teams to align customer requirements with internal milestone planning and execution.
• Provide first-level support to customers, ensuring their needs are met promptly and effectively.

About you  

In order to set you up for success as a Customer Program Manager at Wayve, we’re looking for the following skills and experience.  

Essential 

• Extensive program management experience in complex automotive software development.
• Proficient in utilising program management tools (e.g., Jira) to optimise workflow efficiency and ensure seamless project execution.
• Robust technical expertise with comprehensive knowledge of the automotive industry.
• A proactive problem-solving mindset.
• Exceptional communication and interpersonal skills.
• Demonstrated ability to collaborate effectively across multidisciplinary teams.
• Willingness to travel as needed.
• Fluent Japanese and business-level English are required for collaboration with international teams and stakeholders

Desirable 

• Knowledge of current AI advancements, including Generative AI, AV 2.0, and Large Language Models (LLMs).
• Hands-on experience in software development.
• A Master’s degree in Engineering or Computer Science.

This is a full-time, office-based role located in Yokohama or Tokyo, depending on the candidate's place of residence. At Wayve we want the best of all worlds so we operate a hybrid working policy that combines time together in our offices and workshops to fuel innovation, culture, relationships and learning, and time spent working from home. We operate core working hours so you can determine the schedule that works best for you and your team. 

The Position

OPSWAT is now searching for Tier 1&2 Hybrid Technical Support Engineer to join our Customer Support team. The role focuses on diagnosing and resolving complex technical issues and escalated issues from tier 1 support and ensuring customer satisfaction through timely responses. We are looking for an energetic and motivated person who likes interacting with customers, tinkering with software, learning about new technologies, and “doing what it takes,” to contribute to OPSWAT’s quick growth.

We are interested in candidates based in Japan with Japanese as a primary language.

What You Will Be Doing

• Handle complex technical issues and escalated ones from Japanese partners/customers support via phone, case system, and chat.
• Provide advanced troubleshooting and support for OPSWAT solutions via log analysis, system diagnostics, network configurations.
• Conduct remote sessions with customers.
• Reproduce customer issues in lab environments and validate solutions and bug fixes.
• Evaluate the complexity of issues and escalate to tier 3 support.
• Collaborate with the global Tier 1, Tier2 and Tier 3 support team well.

• In collaboration with the existing TAM (technical account manager)in Japan, we provide support to our customers in Japan.

• Work closely with technically oriented customers (typical customers are engineers and IT personnel).
• Provide status updates to customers, adhering to SLA and commitments.
• Maintain clear and professional communication to ensure positive customer experience and CSAT.
• Contribute to the KBs creation and updates for customer’s self-service.
• Mentor all inquiries from Japanese customers/partners and contribute to support process improvement.
• Get involved in professional services delivery.
• Get involved in other side projects and operations per request.

What We Need From You

• Bachelor’s degree in computer science (CS), a technical discipline, or equivalent experience.
• Strong knowledge of Windows and Windows Server.
• A good foundation of basic networking concepts.
• Basic knowledge of Linux, with an interest in expanding the knowledge.
• Ability to think logically, analyze logs and troubleshoot computer software and IT related issues.
• Spoken and written English skills are required.
• Good communication and interpersonal skills.
• A proven customer-oriented attitude.
• Strong team collaboration abilities and organizational skills.
• At least 4 years of Experience in providing customer support of technical software products or a technical helpdesk environment or a related field.

If Would Be Nice If You Had

• Experience working with offshore teams.
• Familiarity with computer programing.
• Technical familiarity with Mac OS.
• Cybersecurity domain experience, including file security, device security, network security, etc.
• Network integration skillsets (e.g. Cisco, Dell-EMC, Juniper, Aruba, Ruckus, Meraki, Aerohive, Extreme, etc).
• Hands-on understanding of major DevOps tools: Docker, Kubernetes (GCP GKE), CI/CD tools, Terraform, Ansible, Monitoring & Logging Tools (Zipkin, Sentry, Prometheus, ELK stack).

• Experience in Cloud Based Services (Azure, AWS, GCP).

• Knowledge of Sandbox and anti-malware products.

• Experience working on Linux based infrastructure.
• Experience working with scripting languages such as bash script, PowerShell, and Python.
• Configuration and management of databases such as MySQL, Mongo.

Role Overview

As the Creative Director, you will lead the creative vision for one of the world’s most respected brands. Based in Tokyo, you will be the bridge between the clients local design philosophy and Monks’ global network of makers, coders, and AI specialists.

You aren't just directing "ads"; you are directing a global ecosystem of digital assets—from high-fidelity virtual production and generative AI content to interactive platform experiences. You will lead a borderless creative team, ensuring that every asset, whether produced in Buenos Aires, Hilversum, or Los Angeles is aligned to the clients brand. 

Key Responsibilities

1. AI-Driven Creative Innovation

• Maximize AI Workflows: Lead the implementation of Generative AI tools (Stable Diffusion, Midjourney, Adobe Firefly, and proprietary Monks tools) to accelerate asset creation without sacrificing brand integrity.
• Virtual & Real-time Production: Oversee the creation of high-end 3D/CGI assets and virtual photography, reducing the need for traditional shoots while increasing output volume.
• Future-Proofing: Continuously experiment with new tech to keep Monks at the forefront of the "Software Defined Mobility" era.

2. Global Creative Orchestration

• Borderless Leadership: Direct diverse creative teams across the globe, ensuring a "follow-the-sun" production model where creative quality remains world-class 24/7.
• Asset Scalability: Design creative frameworks that allow for massive scale—ensuring a global campaign concept can be localized into 50+ markets efficiently through smart templating and AI-assisted versioning.
• Quality Control: Maintain an uncompromising eye for detail, ensuring that global output respects the subtle nuances of the clients visual identity and local cultural sensibilities.

3. Client Representation & Strategic Storytelling

• The Face of Monks Creative: Act as the primary creative partner for the clients marketing and R&D teams in Japan. You must be able to present complex, tech-forward ideas with clarity and passion.
• Brand Translation: Translate the clients philosophy into modern digital narratives that resonate with younger, tech-savvy global audiences.
• Consultative Approach: Guide the client through the transition from traditional production models to AI-integrated workflows, building trust through transparency and excellence.

The Ideal Profile

• 10+ years of creative leadership, with a portfolio that shows a mix of "Big Idea" thinking and high-end digital execution.
• Strong experience using AI in your daily workflow. You understand how to prompt, how to train models on brand styles, and how to use AI to augment human creativity.
• Deep understanding of automotive aesthetics—lighting, movement, and the "heroic" nature of vehicle cinematography—is a massive plus.
• You are fluent in Japanese and English. You can navigate a boardroom in Aoyama just as easily as a Discord brainstorming session with a 3D artist in Berlin.
• You are comfortable discussing Unreal Engine, Unity, and API integrations alongside color palettes and typography.
• Experience working across automotive and tech clients is highly preferable 

#LI-CX1

About the Role

The Technical Trainer is responsible for rapidly enabling new and existing Technical Support Engineers to deliver high-quality, technically accurate, and culturally effective support for Veeam Backup & Replication v13 and Veeam Data Cloud (VDC) products.

This role bridges deep technical expertise, structured troubleshooting methodology, and Japanese customer-handling excellence, ensuring engineers are release-ready, log-literate, and customer-confident at all times.

What You’ll Do

Technical Product Training 

• Design and deliver structured onboarding and advanced training for: VBR v13 architecture, features, workflows, and best practices, VDC platform capabilities, deployment models, and limitations
• Translate complex product behavior into support-ready mental models for new engineers
• Ensure engineers can confidently explain “why”, not just “how”, to customers

Troubleshooting & Log Analysis Training

• Deliver hands-on training on: Systematic troubleshooting methodologies, Advanced log analysis (“log diving”) for VBR and VDC, Identifying root cause vs. symptom
• Teach engineers how to: Correlate logs across components, Identify known issues vs. new defects, Prepare high-quality escalation packages for R&D, Maintain and evolve internal troubleshooting playbooks

Training Content Localization (English → Japanese)

• Translate and localize training materials from English to clear, professional Japanese, including: Slide decks, Lab guides, Troubleshooting flows, Release update summaries, Adapt content for Japanese technical and communication norms, not literal translation
• Ensure terminology consistency with: Veeam product language, Existing Japanese KBs and customer-facing materials 

Monthly Case Handling Process Training

• Conduct recurring monthly training for L1 Technical Support Engineers covering: Case lifecycle management, Effective triage and prioritization, Data collection discipline, When and how to escalate
• Analyze real case data to: Identify common handling gaps, Reinforce best practices, Reduce reopens, delays, and customer friction 

Japanese Customer Handling & Soft Skills Training

• Deliver targeted training focused on Japanese customer expectations, including: Polite but efficient communication, Managing escalations professionally, Explaining technical limitations without losing trust, Balancing speed, accuracy, and empathy
• Coach engineers on: Written Japanese communication quality, Phone and meeting etiquette, Handling difficult or high-pressure customers

Release & Enhancement Readiness

• Continuously monitor: Product enhancements, Hotfixes, Major and minor releases
• Deliver release-ready training immediately after GA, including: What changed, What will break, What customers will ask on Day 1
• Partner with: Product Management, R&D, Global Enablement to ensure local teams are never behind the release curve

Continuous Improvement & Stakeholder Collaboration

• Work closely with: Technical Support leadership, ATS / Escalation teams, QA and Product teams
• Provide feedback loops on: Training gaps, Product pain points, Documentation weaknesses
• Maintain training effectiveness metrics: Time to productivity, Case quality improvements, Reduction in avoidable escalations

What You’ll Bring

Technical

Language & Communication

Training & Coaching

Personal Attributes (Non-Negotiable)

Success Metrics (What “Good” Looks Like)

What You’ll Get 

• 10 days of paid annual leave after 6 months of continuous employment, increasing with tenure up to 20 days after 6.5 years, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Flexible Spending Allowance (FSA) for medical, dental, vision, wellness, fitness, and tech-related expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-SK1

Get to know our team: 

In Product, ideas come alive. The world is moving fast so our culture empowers ownership and minimal bureaucracy. That’s the environment that enables you to do what you think is right – and quickly. Our Product Managers move fast, fail, learn, and pivot.

Being a product-centric organization, our team works cross-functionally to build products from conception to launch by bringing together engineering and business worlds. Agoda Product Managers work closely with executive leadership and have high visibility among the C-suite; they have direct impact on Agoda’s growth and strategy. Product puts our travelers first and delivers that special travel experience in the most creative expression.

The opportunity:

This role is BANGKOK-BASED, RELOCATION PROVIDED. Principal Product Managers are analytical and data-driven individuals, who’re responsible for building products end-to-end focusing on analyzing and experimenting until our solutions are perfectly tailored to our travelers. As our next Product Leader, you will drive product strategy and partner closely with senior leadership cross-functionally to define, build, and deliver the best travel solutions.

You will get dedicated engineering resources that you, and only you define and allocate. We expect you to have a hands-on mentality and spend considerable time with your SCRUM teams, have enthusiasm to develop engineered processes and technologies and apply innovative solutions to make organizational improvements. You can modify *every* system we have in our company to suit their needs.

By applying to this role, you'll be considered for a role either in User Experience, Marketing, Finance or Supply product vertical. The goal is to match you with the team that best aligns with your interests, competencies, and where you will have the most impact. We’re looking for Product Leaders for every part of our business. Our entire Product team sits in Bangkok. 

In this role, you'll get to: 

• Analyze the online travel ecosystem, markets, competitive landscape and user requirements.
• Conceptualize, launch and optimize products and features, experiment, test their performance and iterate quickly.
• Work collaboratively with Engineering, Marketing, Legal and UX teams on cutting-edge technologies.
• Develop innovative solutions to some of the world’s difficult problems by collaborating as needed across regions, product areas, and functions.

 What you'll need to succeed:

• Bachelor’s degree in technical field (i.e. Computer Science, Statistics, Engineering, Mathematics, or similar quantitative discipline).
• Proven ability to leverage analytics and quantitative methods to inform and influence decision-making
• Strong data skills 
• Excellent communication skills (both verbal and written in English) with proven ability to convey complex messages clearly and with conviction to different stakeholders
• Experience developing and launching products
• Experience leading global product vision, go-to-market strategy and design discussions.
• Entrepreneurial and analytical skills; effective at breaking down complex problems and driving and managing change
• Hands-on mentality

It's great if you have:

• MBA or Master’s degree in Math, Economics, Computer Science or Statistics
• Data tools - SQL, Python, R, or equivalent

#seattle #sanfrancisco #beijing #newyork #london #bangkok #singapore #chicago #hongkong 

OVERVIEW: 

We have a fantastic opportunity for an experienced sales/ business development professional to join Guidepoint Tokyo as a Senior Sales Manager. 

Reporting to the Head of Sales, the incumbent should have expertise of selling into global and regional financial institutions and consulting businesses in Asia. It is, therefore, vital that you are a passionate individual who wants to make a difference. 

Guidepoint’s Sales teams are passionate about expanding our reach with both new and existing clients. We support all Guidepoint’s service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint. You will have a significant impact on establishing effective client relationships to further develop our business across major clients.

WHAT YOU’LL DO:

• Develop and execute a sales strategy designed to achieve revenue targets as part of the regional and global sales team
• Strategic sales & account management planning from concept to execution across financial institutions in Asia
• Set the targets, vision and strategy to achieve agree-upon targets and performance metrics.
• Build and maintain relationships with prospective clients in Asia across the spectrum of institutional and investment firm clients by proactively seeking out opportunities
• Communication of market developments to marketing and client service team

WHAT YOU HAVE:

• Bachelor’s degree or equivalent
• Fluent in Japanese (Native or business level)
• Business level fluency in written and verbal English
• At least 8 years of sales/ business development experience in financial services or similar sectors.
• Ability to thrive within a fast-paced environment, entrepreneurial mindset, and an unwavering desire to succeed.
• Demonstrated ability to work independently and within teams.

What We Have:

• Flexible and/ or remote work arrangement
• Competitive compensation
• Entrepreneurial, driven, and ambitious team environment
• Generous paid annual leave
• Central office location

ABOUT GUIDEPOINT:

Guidepoint is a leading research enablement platform designed to advance understanding and empower our client’s decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.  

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.  

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.  

#LI-Hybrid

OVERVIEW: 

We have a fantastic opportunity for an experienced sales/ business development professional to join Guidepoint Tokyo as a Senior Sales Manager. 

Reporting to the Head of Sales, the incumbent should have expertise of selling into global and regional financial institutions and consulting businesses in Asia. It is, therefore, vital that you are a passionate individual who wants to make a difference. 

Guidepoint’s Sales teams are passionate about expanding our reach with both new and existing clients. We support all Guidepoint’s service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint. You will have a significant impact on establishing effective client relationships to further develop our business across major clients.

WHAT YOU’LL DO:

• Develop and execute a sales strategy designed to achieve revenue targets as part of the regional and global sales team
• Strategic sales & account management planning from concept to execution across financial institutions in Asia
• Set the targets, vision and strategy to achieve agree-upon targets and performance metrics.
• Build and maintain relationships with prospective clients in Asia across the spectrum of institutional and investment firm clients by proactively seeking out opportunities
• Communication of market developments to marketing and client service team

WHAT YOU HAVE:

• Bachelor’s degree or equivalent
• Fluent in Japanese (Native or business level)
• Business level fluency in written and verbal English
• At least 8 years of sales/ business development experience in financial services or similar sectors.
• Ability to thrive within a fast-paced environment, entrepreneurial mindset, and an unwavering desire to succeed.
• Demonstrated ability to work independently and within teams.

What We Have:

• Flexible and/ or remote work arrangement
• Competitive compensation
• Entrepreneurial, driven, and ambitious team environment
• Generous paid annual leave
• Central office location

ABOUT GUIDEPOINT:

Guidepoint is a leading research enablement platform designed to advance understanding and empower our client’s decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.  

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.  

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.  

#LI-Hybrid

OVERVIEW: 

We have a fantastic opportunity for an experienced sales/ business development professional to join Guidepoint Tokyo as an Institutional Sales Manager. 

Reporting to the Head of Sales, the incumbent should have expertise of selling into global and regional financial institutions and consulting businesses in Asia. It is, therefore, vital that you are a passionate individual who wants to make a difference. 

Guidepoint’s Sales teams are passionate about expanding our reach with both new and existing clients. We support all Guidepoint’s service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint. You will have a significant impact on establishing effective client relationships to further develop our business across major clients.

WHAT YOU’LL DO:

• Develop and execute a sales strategy designed to achieve revenue targets as part of the regional and global sales team
• Strategic sales & account management planning from concept to execution across financial institutions in Asia
• Set the targets, vision and strategy to achieve agree-upon targets and performance metrics.
• Build and maintain relationships with prospective clients in Asia across the spectrum of institutional and investment firm clients by proactively seeking out opportunities
• Communication of market developments to marketing and client service team

WHAT YOU HAVE:

• Bachelor’s degree or equivalent
• At least 5 years of sales/ business development experience in financial services or similar sectors
• Ability to thrive within a fast-paced environment, entrepreneurial mindset, and an unwavering desire to succeed
• Fluent in Japanese (Native or business level)
• Business level fluency in written and verbal English
• Demonstrated ability to work independently and within teams

What We Have:

• Flexible and/ or remote work arrangement
• Competitive compensation
• Entrepreneurial, driven, and ambitious team environment
• Generous paid annual leave
• Central office location

ABOUT GUIDEPOINT:

Guidepoint is a leading research enablement platform designed to advance understanding and empower our client’s decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.  

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.  

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.  

#LI-Hybrid

Position Summary:

ultrafocused – Work together to fearlessly uncover new possibilities

The Director, Regional Supply Chain Management for Japan acts as the representative for Global Supply Chain Management for all matters relating to the Japan region. This position focusses on building, implementing and executing the regional supply planning and distribution strategy in alignment with overall regional business strategy. The role oversees the distribution network and operations, regional demand, supply, operations and inventory planning, as well as ensuring successful product in-market product launches. 

This highly matrixed role closely liaises with many global and regional functions (Sales & Commercial, Packaging, Supply Planning, Medical Affairs, Clinical Operations, Quality, Finance and Tax), and represents the global supply chain in all Japan regional matters. This position also ensures compliance of the supply operations with local / regional regulations and global standards. 

The role may also act as a liaison between the local Japan management team and the wider Technical Operations group in the Japan region – including Global Packaging Operations and Global Product Supply.   

This position is a member of the Global Supply Chain leadership team and is located in Tokyo, Japan.  

Work Model: 

Flex: This role will typically require onsite work 2-3 days each week, or more depending on business needs. In many locations, the business will set certain days each week that Flex employees are required to be onsite.

Responsibilities:

1. As the Japan region grows, support all supply related activities in the region. Represent supply chain on the regional commercial management team.  
2. Build and oversee a reliable supply network in Japan for commercial distribution and support local clinical distribution activities including new product launch readiness as needed. 
3. Manage all local supply chain related activities including, but not limited to, order management, transportation, warehousing, inventory management and reporting, logistics and trade (import / export), and ERP transactions for Japanese product. 
4. Own the business relationship with all in country third party logistics providers. 
5. Alongside the local commercial team, oversee the regional Sales Inventory and Operations Planning (SIOP) for commercial launches, marketed products, early access programs and investigator sponsored trials. 
6. Develop annual budget plans and ensure supply chain costs in the region align with financial goals. Identify opportunities for supply chain related cost savings and implement solutions. 
7. Ensure compliance with regional regulations, GDP guidance, trade compliance and tax compliance in all areas of the regional supply chains 
8. Support for order processing operations from and to the wholesaler. 

Requirements:

1. Language: Fluency in both Japanese and English is required, both written and spoken, as well as understanding of local business norms in both countries. 
2. Education: A bachelor’s degree or local equivalent in a related field (Supply Chain, Business, Engineering). A master’s degree in business administration (MBA) is strongly preferred. 
3. Management experience: 8 or more years of experience in Supply Chain / Technical Operations in the pharmaceutical or biotech industries. Strong preference for project management and pharmaceutical launch experience as well as a certificate in Lean / Six-sigma training (green belt or higher). 
4. Pharmaceutical and regulatory experience: Understanding of pharmaceutical industry procedures and regulations including GxP and other regulatory requirements – particularly as it pertains to the local Japan market. Experience with new product introductions as it pertains to supply chain is preferred. 
5. Quality acumen: Familiarity with local and harmonized quality standards as they pertain to finished products and distribution. Experience operating in a pharmaceutical or biotechnology quality system and its related components (deviation, change control, etc…)    
6. Financial acumen and compliance: Understanding of regional and global commercial implications including SOX, tax regulations, international trade rules and trade compliance. 
7. Information technology: Hands on experience with the implementation and / or operation of a scalable enterprise resource system (ERP) such as Oracle, SAP or similar system. 
8. Travel: Ability and willingness to travel throughout Japan as needed as well as internationally (estimated four times per year), including travel to California. 

#LI-CK1  #LI-Hybrid

Position Summary:

ultrafocused – Work together to fearlessly uncover new possibilities

The Associate Director of Regulatory CMC will lead and execute related chemistry, manufacturing and controls (CMC) regulatory activities/interactions under overall direction of Head of Regulatory Affairs Japan and/or VP, Global Regulatory CMC, and will help to develop regional regulatory CMC strategies for both established products and development products , serving as a key operational interface with global and regional teams.

Work Model: 

Flex: This role will typically require onsite work 2-3 days each week, or more depending on business needs. In many locations, the business will set certain days each week that Flex employees are required to be onsite.

Responsibilities:

1. Contribute to the development and execution of the CMC regulatory strategies and lead day-to-day management of related regulatory activities for assigned programs. Under the guidance of the Head of Regulatory Affairs Japan and/or VP, Global Regulatory CMC, work with global and regional teams to develop and maintain project plans and timelines for pipeline of products, including coordination and support of global regulatory CMC submissions.  
2. Provide functional supervision and guidance to team members to ensure that all reporting requirements and other commitments are met with respect to Clinical Trial Notifications (CTN), NDAs, PCAs, MCNs, etc. while escalating issues and risks to the Head of Regulatory Affairs Japan and/or VP, Global Regulatory CMC, as appropriate. 
3. Provide regulatory advice and support for the global regulatory compliance of Ultragenyx pipeline of products including the evaluation of CMC related change controls, the strategic assessment of process and product comparability, their regulatory impact and implementation, with escalation of key risks and issues to the Head of Regulatory Affairs Japan and/or VP, Global Regulatory CMC as appropriate. 
4. Coordinate the preparation, review and filing of CMC sections of regulatory submissions and support interactions with regional regulatory agencies. 
5. Coordinate and oversee the preparation of regulatory CMC submission documentation to ensure that it is prepared with appropriate quality and within agreed timelines, in order to meet regional regulatory requirements and corporate objectives. 
6. Maintain and manage a centralized archive for tracking and monitoring the status of regulatory CMC commitments and agency reporting obligations, and prepare, generate and communicate status reports and other communication to the organization. 
7. Provide strategic and technical CMC regulatory support, guidance and expertise, and serve as the Regulatory Affairs Japan point of contact for CMC matters to global and cross-functional teams including Pharmaceutical Development, Quality Assurance, Quality Control, Manufacturing, contract organizations and consultants. Ensure, in alignment with the global regulatory strategy and under the guidance of the Head of Regulatory Affairs Japan and/or VP, Global Regulatory CMC, that all applicable regulatory requirements/options and associated risks are considered and appropriately incorporated into development programs and that products are developed and manufactured in compliance with appropriate regulations and guidelines.  
8. Provide guidance and advice on regulatory CMC environments; provide assessment of the impact of new and changing regulations/requirements.  

Requirements:

1. BA/BS in a scientific field of study with 8 years + of relevant experience working in Regulatory in the pharmaceutical/ biotech industry. 
2. Strong knowledge, experience and the ability to provide technical guidance in interpretation of regulations and guidelines related to biological drugs and regenerative medicinal products development. 
3. Proven ability to analyze and organize information logically. 
4. Sound understanding and practical application of industry standards and international regulations and guidelines.  
5. Experience in clearly and effectively communicating regulatory strategies, submission documents and plans both internally and externally. 
6. The ability to effectively coordinate, manage and prioritize multiple projects in a fast-paced, deadline driven start-up environment.  
7. Strong collaboration, teamwork, organizational skills at attention to detail 
8. Excellent written and verbal English and Japanese communication skills. 

#LI-CK1 #LI-Hybrid

Position Summary:

ultrafocused – Work together to fearlessly uncover new possibilities

Associate Director of Regulatory CMC – Japan は、Head of Regulatory Affairs Japan 及び／あるいはGlobal Regulatory CMCの指示に基づいて、化学、製造および管理（CMC）に関連する薬事業務および当局対応をリードし実行する。グローバルチームおよび地域チームとの主要な業務インターフェースとしての役割を果たしながら、既存製品および開発製品の双方について、地域の薬事CMC戦略の策定を支援します。 

Work Model: 

Flex: This role will typically require onsite work 2-3 days each week, or more depending on business needs. In many locations, the business will set certain days each week that Flex employees are required to be onsite.

Responsibilities:

1. 担当プログラムにおける CMC 薬事戦略の立案及び実行に貢献し、関連する薬事業務の日常的な推進を主導します。グローバルおよび地域チームと連携し、製品パイプラインのプロジェクト計画およびタイムラインを策定・維持するとともに、グローバルの薬事CMC申請の調整および実務的な支援を行います。 
2. Clinical Trial Notifications（CTN）、新薬承認申請（NDA）、承認事項一部変更承認申請（PCA）、軽微変更届（MCN）などに関する報告要件およびその他のコミットメントがすべて満たされるよう、他のメンバーに対して機能的な指導・管理を行い、指導・管理を行い、必要に応じて課題やリスクをHead of Regulatory Affairs Japan 及び／あるいはVP, Global Regulatory CMCにエスカレーションします。 
3. Ultragenyx の製品パイプラインに関するグローバル薬事コンプライアンスについて、助言および実務的な支援を提供し、CMC 関連の変更管理の評価、プロセスおよび製品の同等性に関する戦略的評価、それらの規制上の影響評価および対応の実行支援を行います。重要なリスクや課題については、適切に Head of Regulatory Affairs Japan 及び／あるいはVP, Global Regulatory CMCへエスカレーションします。 
4. 規制当局への申請に必要なCMC関連文書の作成、レビューおよび提出を調整し、地域の規制当局との対応を実務的に支援します。 
5. 地域の規制要件および企業目標を満たすため、CMC関連の薬事申請文書が適切な品質を確保し、合意された期限内に準備されるよう、管理調整を行います。 
6. CMC薬事コミットメントおよび当局への報告義務の状況を追跡・監視するための集中した文書管理を維持・管理するとともに、定められたプロセスに従い、状況報告やその他の情報を作成・発信し、関連組織に共有します。 
7. 製剤開発、品質保証（QA）、品質管理（QC）、製造、外部委託機関やコンサルタントなど、グローバルおよび各機能横断チームに対し、CMC薬事に関する戦略的かつ技術的なサポート、指針および専門知識を提供し、CMC領域におけるRegulatory Affairs Japan の窓口として対応します。また、グローバル薬事戦略に整合し、Head of Regulatory Affairs Japan 及び／あるいはVP, Global Regulatory CMCのガイダンスのもと、適用される規制要件や選択肢、および関連リスクを十分に考慮したうえで開発プログラムに適切に反映し、製品が適切な規制やガイドラインに準拠して開発・製造されるよう確保します。 
8. CMC の規制環境に関して指針や助言を提供し、新しい規制や要件の変更が与える影響を評価します。

Requirements:

1. 科学系分野の学士号（BA/BS）を取得しており、製薬・バイオテク業界における薬事関連業務で 8年以上の実務経験 を有すること。 
2. バイオ医薬品および再生医療等製品の開発に関する規制・ガイドラインの解釈について、高度な知識・経験を有し、技術的な指針や助言を提供できる能力を持つこと。 
3. 情報を論理的に分析し、体系的に整理できる能力を有すること。 
4. 産業基準および国際的な規制・ガイドラインについて、十分な理解を有し、実務に適切に適用できること。 
5. 規制戦略、申請文書、計画内容を社内外の関係者に分かりやすく、効果的に伝えた経験があること。 
6. 迅速で期限重視のスタートアップ環境において、複数プロジェクトを効果的に調整・管理し、適切に優先順位をつけて遂行できる能力 を有すること。 
7. 高い協働性、チームワーク、組織力、および細部への注意力を有すること。 
8. 優れた英語および日本語の文書・口頭コミュニケーション能力 を有すること。 

Develop/Configure software feature/s functionality, according to design document, plan and perform unites, in scheduled time line and accurate output. 

Main Responsibilities and Deliverables:

• Develop/Configure software feature(s) according to design document & enterprise software standards.
• Work in multi-disciplinary environment with Architects and Business Analysts using waterfall and agile project methodologies
• Planning and Performing Unit and functionality testing to ensure fit to design.
• Supporting customer by solving functionality problems.
• Interface independently with various R&D and PS Groups and with Customer Support.
• May occasionally need to work on client site And/Or in different time zone.

 Qualifications / Education: 

• E/B.Tech with Practical relevant experience/knowledge
• High level English (verbal & written)
• Proven experience in operating within a global environment
• Experience working in a complex matrix environment
• Basic experience with several of the following

Programming Languages: SQL, Java, JS

Web Technologies: HTML, CSS, XML, XSL, Servlets, Web Services

Operating Systems: Windows, Linux OS

Application Servers and Servlet Containers: WebSphere, Tomcat, Weblogic

Databases:  Oracle, SQL Server, Data Warehousing (ETL, OLAP)

 Professional Capabilities     

• Solid professional capabilities in the domain
• Analyzes information and deduces conclusions within the professional space
• Regarded as a professional that requires minimal supervision
• Responsible for developing/configuring feature(s) functionality for an enterprise-grade software with minimal supervision
• Experienced in Multi-threading and concurrency

Realize your potential by joining the leading performance-driven advertising company!  

As a Publisher Sales Manager on the Publisher Sales Team in our Tokyo office, you’ll play a vital role in managing strategic partnerships with our network of premium publishers in Japan. You will track metrics and provide regular strategic direction for new opportunities to improve performance.

 To thrive in this role, you'll need:

• To have experience as an Account Manager in a digital/technology-based company (adtech experience is an advantage).
• To be native-level in Japanese and can communicate in English for internal training and reporting.
• To have experience using Excel to generate reports and manipulate data.
• To have experience creating presentation decks with PowerPoint.
• To possess outstanding relationship management and customer service skills.
• To have analytical skills to collect business intelligence by conversing with clients and monitoring/identifying trends in data and in generated reports.
• To have high attention to detail, be organized, and come with strong communication skills.
• To have a never-give-up mindset for driving win-win-win partnerships for publishers and Taboola.
• To be a self-starter with the will and ability to work in a fast-paced, ever-evolving environment.

Bonus points if you have:

• Experience working with publishers and/or working in publishers in Japan.

How you’ll make an impact:

• Manage and grow relationships with premium publisher clients and strategic partners in Japan.
• Understand the organization’s business needs and develop relationships at all levels.
• Monitor and analyse metrics and proactively take steps to improve results.
• Be an expert in Taboola’s platform and the benefits publishers gain by using it.
• Fully comprehend the technology, revenue ecosystem, and client needs/requirements in order to intelligently identify new opportunities and upsell the platform.
• Work closely with the Publisher Sales teams as well as the remote R&D department to become a valuable resource and single point of contact to the client.
• Communicate business intelligence from clients to the product management team in regards to new product development features.
• Strategically support the Publisher Sales team in pre-sale proposal development.

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Pinterest, Expedia and Honda.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

#LI-SR1
#LI-Hybrid

Realize your potential by joining the leading performance-driven advertising company!

As an Advertising Sales Manager on the Advertiser Sales team in our Tokyo Office, you’ll play a vital role in building and growing strategic partnerships with advertisers and agencies across Japan. You’ll help clients unlock the power of Taboola’s native advertising solutions, delivering measurable results and expanding our advertiser network. This is a high-impact role for someone who loves selling smart and thrives in a dynamic, fast-moving environment.

To thrive in this role, you'll need:

• 4+ years of experience selling in the Japan market within a tech or online media environment
• A strategic mindset with experience planning and executing effective sales strategies
• Strong presentation and communication skills with the ability to tailor pitches to client needs
• Confidence in using data and analytics to guide decision-making and influence client outcomes
• A proactive and driven approach to building pipeline, closing deals, and driving revenue
• A collaborative attitude — you’ll partner closely with internal teams across account management, marketing, legal, and product

Bonus points if you have:

• Experience selling online video advertising
• Background in digital media or advertising sales

How you’ll make an impact:

As an Advertising Sales Manager, you’ll bring value by:

• Identifying, pitching, and closing new advertising deals with both brands and agencies
• Building strong relationships with client stakeholders and introducing them to Taboola’s platform
• Managing a healthy sales pipeline and forecasting business outcomes with accuracy
• Collaborating with account managers to ensure smooth campaign setup and delivery
• Sharing on-the-ground insights with product teams to influence new features and improvements
• Leading contract negotiations and ongoing relationship management across the Japan market

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Adam Singolda, Taboola Founder and CEO, says: “You can copy anything from another business but you can’t copy a company’s culture.”
• Well-being: Enjoy a range of locally relevant benefits and workplace perks.
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

#LI-SR1
#LI-Hybrid

Job Description: Technical Support Engineer (APAC), BILINGUAL Japanese-English

Software Products can have defects. We help customers identify them and eliminate their impact so they can focus on their primary job! Our products involve highly sophisticated, cutting-edge software algorithms to detect critical defects and security vulnerabilities in source code. Therefore, our technical support issues can be highly complex --- solving them requires intelligence, intuition, insight, and true technical expertise.

About Black Duck Software, Inc.

Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.

Key Responsibilities:

• Customer Advocacy: Serve as the Single Point of Contact (SPOC) for strategic customers. Act as a trusted advisor, understanding their environment and business goals.
• Troubleshooting: Diagnose and resolve complex technical issues (C/C++, C#, Java) via phone, email, and online meetings.
• Collaboration: Work closely with R&D and peers to provide effective solutions and reproduce customer issues.
• Knowledge Sharing: Create and share technical knowledge internally and with customers.
• Incident Management: Manage case queues effectively, prioritizing heavy workloads in a fast-paced environment.

Must-Have Qualifications

1. Education & Experience:

• Bachelor’s degree (or equivalent) in Computer Science or related field.
• 3–5 years of experience in technical support or software development.

1. Technical Skills:

• Proficiency in C/C++ and/or Java programming.
• Hands-on experience with Linux/Unix environments (e.g., shell scripting).
• Database experience (e.g., PostgreSQL/SQL).

1. Soft Skills:

• Exceptional written and verbal communication skills in English.
• Customer-centric mindset with a focus on delivering outstanding support.
• Ability to troubleshoot complex technical issues independently.

Nice-to-Have Qualifications

• Language: Proficiency in Japanese (Highly desirable for local support).
• Technologies:
• Experience with Kubernetes or Containerization.
• Database experience (SQL/NoSQL).
• Tools: Experience using Salesforce.com for case management.
• Domain Knowledge: Background in Application Security (AppSec), SAST, SCA, or DAST tools.

Work Environment: Fast-paced, collaborative, and results-driven. Occasional off-hour shifts may be required to support global customers.

Duties and Responsibilities

Commercial Leadership

• Own revenue, pipeline, and forecasting for Japan, ensuring consistent quarterly and annual growth.
• Work closely with our Distributor SCRUM to validate leads and solidify messaging and commercial development.
• Develop and execute the Japan commercial strategy aligned with global objectives.
• Identify and prioritize high‑value customer segments across academia, translational research, and biopharma.

Sales Execution

• Manage the full sales cycle for instruments, consumables, and services, from lead generation to close.
• Develop and give Seminars and education Webinars to Key opinion leader and target customers.
• Conduct product presentations, technical discussions, and commercial negotiations.
• Build and maintain a strong pipeline using CRM tools including SFDC and data‑driven forecasting.

Market Development

• Drive awareness and adoption of Alamar’s proteomics and multi‑omics technologies, including ultra‑sensitive protein detection and single‑cell platforms.
• Develop key opinion leader (KOL) relationships and support early‑access or lighthouse customer programs.
• Represent the company at conferences, seminars, and customer events in Japan.

Channel & Partner Management

• Manage distributor and Sub-Distributor relationships (if applicable), including performance oversight, training, and joint business planning.
• Provide INTEL of the commercial activities and gauge customer visit frequency by both the Distributor and Sub-Distributors.
• Monitor pricing for each of these target groups to make sure they fall in the range of our expectations.
• Evaluate and optimize channel strategy to ensure strong market coverage.

Cross‑Functional Collaboration

• Partner with global marketing to localize campaigns and messaging for Japan.
• Work closely with field applications scientists (FAS) and technical support to ensure customer success.
• Provide structured market feedback to product management and R&D teams.

Operational Excellence

• Ensure compliance with local regulations, company policies, and ethical standards.
• Maintain accurate reporting of activities, forecasts, and competitive intelligence.

Qualifications

• Bachelor’s degree in life sciences; advanced degree (MS/PhD) preferred.
• 7+ years of commercial experience in life‑science tools, proteomics, genomics, or related technologies.
• Proven track record of selling capital equipment and consumables in Japan.
• Strong understanding of the Japanese research ecosystem and procurement processes.
• Native‑level Japanese and business‑level English.

Preferred Qualifications

• Experience launching new technologies or building markets from early stage.
• Existing relationships with leading Japanese research institutions and biopharma companies.
• Experience working in a global, fast‑paced, high‑growth environment.
• Ability to translate complex scientific concepts into compelling commercial value.

Compensation: Competitive base salary + performance‑based commission + equity participation. Total compensation will reflect experience, performance, and market benchmarks.

Niantic/Scopely is seeking a talented and passionate Data Scientist to join our team in Tokyo. As a Data Scientist, you will play a crucial role in supporting the development and growth of our live games. You will be responsible for analyzing and interpreting large datasets to provide valuable insights and recommendations to enhance our game's performance and user experience. Statistical proficiency and business intelligence experience are crucial for effective communication and data-driven decision-making. Familiarity with Looker is a big plus.

Responsibilities:

• Analyze and interpret complex datasets to identify patterns, trends, and opportunities for improving gameplay, engagement, and monetization.
• Collaborate with cross-functional teams, including game designers, product managers, and engineers, to define and prioritize data-driven objectives and strategies.
• Create and deliver regular reports, dashboards, and visualizations to communicate insights and recommendations to stakeholders.
• Develop and maintain data models, algorithms, and statistical models to support predictive analytics and forecasting.
• Collaborate with the game engineering team to ensure data quality, integrity, and availability for analysis.
• Stay up-to-date with industry trends, best practices, and emerging technologies in data science and business intelligence.

Requirements:

• Bachelor's or Master's degree in a quantitative field (e.g., Computer Science, Statistics, Mathematics, Economics, or related disciplines).
• 5+ years of experience in a similar and data analytics focused role.
• Solid understanding of business intelligence concepts, methodologies, and tools. Familiarity with Looker or similar business intelligence platforms is a plus.
• Proven experience in data analysis, statistical modeling, and data visualization using tools such as Python, R, SQL, or similar.
• Ability to translate complex data findings into actionable insights and recommendations.
• Strong problem-solving skills and ability to work independently as well as collaboratively in a fast-paced, dynamic environment.
• Passion for gaming and familiarity with Niantic games is highly desirable.
• Business Proficiency in both Japanese and English is preferred.

Join our team and contribute to the success of Niantic games by leveraging your data science expertise to drive data-informed decision-making and enhance the player experience !!

The primary responsibility of this role is to manage and drive the process engineering function for a key product group in the ASM’s Atomic Layer Deposition (ALD) technology with a focus on results. This will require a strong leader that is highly skilled in people, process and technology across ASM’s ALD operations. Further, the role requires someone who is not only skilled in R&D/Innovation, development, engineering and design for manufacturability, but also someone who is adept at process and organization, continuous improvement and working with and managing people across cultural dimensions in developing and delivering the ALD technology roadmap. A persistent approach to Product Life Cycle (PLC) will be required to achieve strong engagement with the team, develop and implement new processes and organization, and manage the team to achieve PLC deliverables and drive projects to completion, exceeding timelines and budgetary objectives. This position facilitates getting ASM products to market as quickly as possible by directly influencing and communicating with key customers to solve their high value problems. The successful candidate will have a track record of recruiting and developing industry leading process engineering teams. 

Specific Responsibilities:  

• Run the day-to-day management of the key product process engineering teams with an emphasis on results. 

• Set, evangelize, and implement ASM processes. 

• Collaborate with the KPU head to set the vision for the technology and roadmap. 

• Embody ASM’s mission and values, and consistently reinforce them with the team through everyday actions. 

• Develop and deliver the technology roadmap and execute on the product roadmap in collaboration with GPM and KPU Head. 

• Lead Product Lifecycle Cycle (PLC) team in developing and delivering next generation systems to the market. 

• Responsible for managing development execution (performance, cost, schedule, etc.). 

• Provide support for existing products and drive continuous improvement efforts. 

• Must be able to work across organizations, particularly hardware and software engineering, to define success criteria of products and drive new product development 

• Develop and maintain relationships with key customers. Work closely with the key account technology (KAT) organization to ensure that customer needs are met and qualification of new products and processes is done on time and to specifications 

• Contribute to product roadmap by working with Product Marketing and key customers. 

• Support annual strategic planning process to drive future business direction. 

• Successfully drive projects and recruit premier engineering talent. 

Qualifications:  

• Bachelor’s degree in Chemical Engineering, Material Science, Physics or Mechanical Engineering or related field, required. Master or PhD preferred. 

• At least 10 years of experience in semiconductor equipment development. 

• A track record of successfully building semiconductor equipment products under cost and ahead of schedule. 

• Proven ability to lead and drive process engineering teams  through product development and market introduction with an ability to develop process engineering managers 

• A track record of successfully managing, recruiting, developing, and scaling extraordinary teams. 

• Proven ability to drive continuous improvement across operations. 
• Business level English and Japanese

SLSQ427R271

Databricks is looking for a bold, strategic, and execution-oriented senior executive to lead our Manufacturing industry go-to-market (GTM) motion across Asia Pacific and Japan (APJ). As a key member of our global industry GTM team, you will shape and drive how Databricks engages the industrial sectors in one of the world's most dynamic and complex regional markets.

This role reports to the Global GTM Head for Manufacturing, Transportation, and Energy, with deep day-to-day collaboration with APJ sales, field engineering, and GTM leadership. You will operate at the intersection of industry expertise, customer engagement, and commercial strategy - helping Databricks win in a market where data and AI are redefining how physical products are built, delivered, and optimized.

If you bring deep industry domain knowledge, a bias for action, and a proven track record of harnessing the transformative potential of data and AI to drive real business value - we want to hear from you.

Responsibilities:

• Lead the strategic and operational execution of GTM initiatives across the manufacturing and automotive industries in APJ, driving pipeline growth and accelerating customer adoption
• Build strong alignment with APJ sales, field engineering, marketing, partnerships, and product teams to develop and execute industry-specific GTM programs that convert market opportunity into revenue
• Cultivate and maintain executive-level relationships with customers, partners, and key industry stakeholders across the APJ region — with particular focus on Japan, Korea, and India
• Develop and deliver thought leadership through industry publications, conferences, and executive briefings to position Databricks as the platform of choice for the industry 
• Provide ongoing analysis of market trends, competitive dynamics, and customer needs to sharpen our industry strategy and identify high-value growth opportunities
• Define, track, and report on key performance indicators (KPIs) for GTM initiatives, continuously refining plans based on data and field insights
• Travel regularly across the APJ region to support customer meetings, executive engagements, and industry events

Qualifications:

• Bachelor's degree in Business, Engineering, or a related field; MBA or equivalent post-graduate qualification strongly preferred
• 10+ years of leadership experience in the manufacturing sector, including at least 5 years in a GTM, strategy, or business development role within enterprise technology
• Proven success taking technology products or platforms to market with a clear industry focus and measurable commercial outcomes
• Expert-level domain knowledge in one or more of the following areas: software-defined vehicles, industrial AI, agentic supply chain management, or AI-driven engineering and R&D
• Familiarity with key manufacturing and automotive industry standards bodies and frameworks across the APJ region
• Strong understanding of the modern data and AI technology landscape — and how it applies to manufacturing operations, quality, supply chain, and innovation
• Demonstrated ability to influence and lead cross-functional teams without direct authority in a matrixed, fast-moving organization
• Track record of building trusted relationships with senior executives in a multilingual, multicultural market like APJ
• Exceptional communication skills — written and verbal — with the ability to translate technical and data concepts into compelling business narratives for executive audiences

About the role

As an Enterprise Account Executive, Manufacturing & Automotive based in Tokyo, you'll drive the adoption of safe, frontier AI technology across Japan's manufacturing and automotive industries — two of the largest and most technically sophisticated sectors in the world. You'll own the full sales cycle from prospecting to closing, working with senior leaders at OEMs, tier-1 suppliers, and industrial manufacturers to help them accelerate R&D, optimize production operations, and transform engineering and knowledge work with Anthropic's AI solutions.

Responsibilities:

• Own and exceed revenue targets by winning new accounts and expanding relationships across Japan's major automotive OEMs, tier-1 and tier-2 suppliers, heavy industry manufacturers, electronics manufacturers, and industrial equipment companies
• Build and execute territory plans, identifying high-value opportunities across passenger vehicle and commercial vehicle OEMs, automotive parts suppliers, industrial machinery manufacturers, semiconductor and electronics producers, and materials/chemicals companies
• Lead consultative sales processes with senior stakeholders — including chief engineers, R&D directors, heads of digital transformation, manufacturing engineering leaders, connected-vehicle and software-defined vehicle (SDV) leads, and plant operations executives — positioning AI as a driver for engineering productivity, design and simulation acceleration, supply chain intelligence, factory floor optimization, and in-vehicle/product experiences
• Orchestrate internal teams (Product, Engineering, Applied AI, Partnerships) to deliver solutions tailored to the rigorous safety, quality, and reliability standards of automotive and manufacturing workflows, while respecting IP protection and data sovereignty requirements
• Stay deeply informed about trends across Japan's manufacturing and automotive sectors and global industry shifts — including electrification, SDV, autonomous driving, Industry 4.0, and smart factory initiatives — ensuring Anthropic is consistently positioned as a relevant and forward-thinking partner to companies navigating rapid technological transformation

You may be a good fit if you have:

• 8+ years of enterprise sales experience in Japan with significant exposure to the manufacturing or automotive industry — whether selling directly into OEMs, tier-1 suppliers, industrial manufacturers, or adjacent technology partners (PLM, CAD/CAE, MES, industrial software, cloud/data platforms) within the ecosystem
• A genuine understanding of how product development, manufacturing operations, and engineering organizations work in Japan, including the distinct dynamics of keiretsu relationships, long-cycle OEM–supplier partnerships, and the coexistence of traditional monozukuri culture with digital transformation initiatives
• A track record of building trusted relationships with technically sophisticated engineering and manufacturing teams, navigating organizations where chief engineers, R&D leaders, and plant/operations executives hold significant influence over technology decisions alongside traditional IT leadership
• Demonstrated ability to manage complex, multi-stakeholder sales cycles typical of automotive and manufacturing enterprises — where decisions often involve multiple business units, rigorous POC and evaluation processes, and long-horizon strategic planning
• Proven experience exceeding revenue targets by identifying and closing opportunities across a diverse portfolio of manufacturing and automotive companies with varying scales, business models, and digital maturity
• A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality — you are a true team player who thrives in ambiguous, startup-like environments
• A strategic, analytical approach to identifying opportunities within Japan's manufacturing and automotive sectors combined with relationship-focused execution that earns trust with engineering, manufacturing, and business leaders alike
• A passion for and/or experience with advanced AI systems. You feel strongly about ensuring frontier AI systems are developed safely and responsibly for broad benefit
• Excellent communication skills in both Japanese and English

What We Offer

• Competitive base salary and commission structure commensurate with experience
• Equity participation
• Comprehensive benefits package
• Hybrid work model with flexibility
• Access to cutting-edge AI technology and world-class research team

Job Summary:​

We are looking for a Technical Program Manager (TPM) to lead and drive complex hardware-focusedproduct programs through the full product lifecycle from concept and feasibility to high-volumemanufacturing (HVM).​

The TPM will work cross-functionally with product management, process development, engineering,manufacturing, supply chain, and global product support teams to ensure programs are delivered ontime, within cost targets, and in alignment with customer and business requirements.​

This role requires strong program execution skills, technical understanding of hardware development,and the ability to manage multiple stakeholders across global teams.​

Responsibilities:​

Own and manage the NPI (new product introduction) program through the PLM development process from concept and feasibility to release.​

1. Drive tollgate-based product life cycle (PLC) management by reviewing stage-specific development tasks with functional owners, tracking milestones, managing risks, and ensuring schedule adherence.​
2. Coordinate with stakeholders on NPI products to meet required specifications, including SEMI standards and hardware requirements.​
3. Track NPI builds and assist with demo lab procurement of new chambers or major retrofits.​
4. Analyze and manage new product costs against ROI targets.​
5. Lead cross-functional teams and act as a communication bridge among R&D, manufacturing, quality, Marketing and sales.​
6. Ensure resource allocation aligns with divisional priorities to meet project timelines for assigned programs.​
7. Define product specifications and identify key hardware changes with stakeholders during the C&F stage.

   Experience & education:​

   1. BS degree in material science, electrical, mechanical, chemical, or industrial engineering, orequivalent technical education.​
   2. More than 3 years of experience in semiconductor marketing, supply chain management, or sales;experience in project management is a strong plus.​
   3. Working knowledge of project management and semiconductor equipment commercialization, withexperience supporting MRS, ROI analysis, cost tracking, and milestone management activities.​
   4. Proficient in learning complex technical subjects.​
   5. Effective communication, negotiation, and written skills; English and Japanese required.​
   6. Demonstrated ability to support effective internal and external collaboration and contribute toresource planning and execution.​
   7. Positive, energetic attitude with a strong work ethic.
   ​

Job's Mission 

As a R&D Process Engineer at ASM, you will work with semiconductor processing and analytical equipment to research, develop and optimize processes focused on oxidation, annealing, curing, Atomic Layer Deposition (ALD, PEALD), Epitaxy or PECVD for logic, memory, analog, power, and MEMS applications. You will design and conduct complex experiments, measurements and perform the interpretation of complex experimental output. While you deliver creative and inventive solutions, technical publications, and generation of Intellectual Property (IP) are an essential function of this position.

What you will be working on 

• Creative problem solver with experience in developing new films for emerging applications and experience in chemistry/materials characterization.
• Works with semiconductor processing equipment to research, develop and optimize unit processes focused on the deposition of metal and dielectric films via PEALD.
• Bringing innovative ideas, staying abreast of state-of-the-art processing applications in the semiconductor industry to be effective.
• Process consulting and accountability including technical papers on advanced process applications and Intellectual Property creation.
• Participates in and drives technical problem-solving sessions using the related scientific method and industry tools, such as Ishikawa diagrams.
• Designs and conducts experiments, in addition to measuring and interpreting experimental output, aimed at fulfilling stated objectives using Design of Experiments (DOE) and Response Surface Methodology (RSM).
• Troubleshoots equipment problems and is personally and actively engaged in problem via “hands-on” modalities.
• Works with customers and central marketing to understand and define requirements to successfully execute and document customer demonstrations.
• Develops methods and techniques for integrating metal and/or oxide films into existing and future device technologies.
• Ensures successful product transfer to customer base by performing demonstrations, training field service personnel, traveling to support remote sites (up to 10% travel required), and drafting documentation regarding process development, tool operation and maintenance.
• Produces technical papers on process, equipment, and device integration improvement strategies and presents to professional audience.

What we are looking for

• PhD degree in Chemical Engineering, Materials Science, Electrical Engineering, or Physics.
• Fresh PhD graduates OR MS degree holder with 2+ years of work experience with: PEALD, ALD, PECVD, CVD, Epitaxy, and/or other thin film deposition.
• Knowledge of electrical characterization techniques for CMOS devices.
• Application of dielectric and/or metal films for logic and memory structures.
• Knowledge of electrical characterization techniques for CMOS devices is preferred.
• Ability to independently manage complex process development projects, including personnel, project schedules, experimental thrusts, hardware procurement and budgetary oversight.
• Understanding of requirements for integration of metals as work function materials and barrier layers in FEOL and BEOL process flows
• Demonstrated ability to develop and completely characterize deposition processes using first principles and experimental design techniques (e.g., DOE, RSM).
• Experience with the theory, practice, and interpretation of materials characterization techniques such as XPS, SIMS, RBS, AFM, XRD, HRTEM, FESEM, Auger, Raman and ellipsometry.
• Excellent verbal and written communication skills in both English and Japanese, with ability to clearly communicate advanced technical constructs in direct and concise manner.

シニア・アカウント・マネージャー（マテリアルサイエンス）日本

Schrödingerについて

Schrödinger は、原子スケールモデリングおよび物理ベースの化学シミュレーション・ソフトウェアにおける世界的リーダーです。この度、弊社日本営業チームに参画いただける、高い目標意識を持つシニアアカウントマネージャーを募集しています。最先端の科学的ソリューションに情熱を持ち、顧客企業と永続的な信頼関係を構築できる人材を求めています。

営業チームの一員として、先端材料・エレクトロニクス・精密製造などの業界における新規ソフトウェアおよびサービス事業の開拓、案件の発掘・評価・育成をご担当いただきます。お客様は研究者、部門管理職、営幹部まで多岐にわたります。また、社内のアプリケーションサイエンティスト、プロダクトマネージャー、経営陣、他のアカウントマネージャーとも密接に連携していただきます。

こんな方にぴったりの仕事です：

• 計算化学ソフトウェア、リサーチインフォマティクス、および／または材料科学・化学に genuine な熱意を持つ方
• 博士レベルの研究者や、部門管理職、経営層とも、対等に対話できる「科学的素養」を持ったビジネスパーソン
• ビジネス機会をチームと共有することを楽しみ、精度の高い売上予測を維持できる、経験豊富なビジネスストラテジスト
• 顧客が言語化できていない課題や目標を引き出し、自社のソリューションがもたらすビジネス価値を具体的に提示できる方
• 顧客との長期的な信頼関係を築くことに長けた、優れたリレーションシップマネージャー
• 自律的に動ける高いモチベーションを持ち、単独でもチームの一員としても成果を出せる方
• 明確かつ的確なコミュニケーション能力と、複雑な課題を解決する思考力を兼ね備えた方
• 顧客訪問のための国内外出張を前向きに楽しめる方

主な職務内容

• 担当顧客に対する包括的戦略を立案し、四半期・年間売上目標を達成
• 化学、エレクトロニクス、半導体、エネルギー、自動車、航空宇宙など、日本の主要産業における材料科学アカウントのパイプライン構築・管理
• 定期的な顧客ミーティングやセミナーを企画・実施。アプリケーションサイエンティストと連携した技術デモンストレーションを含み、見込み客および既存顧客との信頼関係を構築
• ライセンス契約・サービス契約の交渉・締結。見積作成から契約締結、導入支援まで営業プロセス全体を管理
• 導入後の顧客満足度向上・リテンション活動の実施
• 市場動向の継続的なモニタリング——どのセクターが計算R&Dへの投資を強化しているか、どこにケイパビリティギャップがあるか、Schrödingerが真の価値を提供できる領域はどこかを把握

• 正確かつタイムリーな売上予測の作成、米国本社への定期的な業績報告・市場フィードバックの提供
• 顧客との関係構築・維持のため、国内出張を適宜実施

応募要件

必須要件

• アカウント戦略策定および売上予測の実務経験
• 科学系またはエンタープライズソフトウェア営業における5年以上の経験
• 営業目標達成の確かな実績
• 未開拓市場を自ら育てていく意欲と推進力

歓迎要件

• 化学、生物学、または関連科学分野の学士号
• ビジネスレベルの英語力（会議、プレゼンテーション、文書作成が可能なレベル）

給与・福利厚生

Schrödingerは、優秀な人材こそが企業の成長の原動力であると考えています。そのため、競争力のある基本給、インセンティブプラン、および以下を含む充実した福利厚生をご用意しています：

• フレキシブルワーキング制度
• 年間3週間以上の有給休暇
• 夏季休暇
• 育児及び介護休業制度
• 退職金制度
• 研修及び教育費補助制度

Senior Account Manager (Material Science) - Japan

About Schrödinger

Schrödinger is the global leader in atomic-scale modeling and physics-based chemical simulation software. We are looking for a highly driven Senior Account Manager to join our Japan sales team — someone who is passionate about cutting-edge scientific solutions and capable of building lasting, trust-based relationships with our customers.

As part of the sales team, you will be responsible for developing new software and services business across industries including advanced materials, electronics, and precision manufacturing — identifying, qualifying, and advancing opportunities from initial contact through close. You will engage with a broad range of stakeholders, from researchers and department managers to senior executives, while working closely with internal application scientists, product managers, leadership, and fellow account managers.

Who will love this job: 

• An avid enthusiast of computational chemistry software, research informatics, and/or materials science/chemistry
• A science-fluent business professional who can hold their own in technical conversations with Ph.D.-level researchers and commercial discussions with procurement and executive stakeholders
• An experienced business strategist who enjoys identifying and communicating opportunities with colleagues and maintaining accurate sales forecasts
• An outstanding relationship manager who builds deep, long-term trust with customers
• A highly motivated self-starter who delivers results independently and as part of a team
• An excellent communicator and problem-solver who can translate complexity into clarity
• Someone who approaches customer-facing travel as an integral and enjoyable part of the role

What you’ll do: 

• Develop comprehensive strategies for assigned customers to achieve quarterly and annual sales targets
• Build and manage a pipeline of materials science accounts across Japan's key industries — including chemicals, electronics, semiconductors, energy, automotive, and aerospace
• Plan and conduct regular customer meetings and seminars, including technical demonstrations in collaboration with application scientists, to build trust with both prospects and existing customers
• Negotiate and close licensing and service agreements, managing the full sales cycle from proposal through contract execution and implementation support
• Drive post-implementation customer satisfaction and retention initiatives
• Continuously monitor market dynamics — tracking which sectors are increasing investment in computational R&D, identifying capability gaps, and mapping where Schrödinger can deliver genuine value
• Produce accurate, timely revenue forecasts and provide regular performance reports and market feedback to headquarters in the US
• Travel domestically within Japan as needed 

What you’ll need:

• Proven experience in account strategy development and sales forecasting
• 5+ years of experience in scientific or enterprise software sales
• A demonstrated track record of meeting and exceeding sales targets
• The drive and initiative to build a market from the ground up
• A bachelor's degree or higher in chemistry, biology, or a related scientific field
• Business-level English proficiency — sufficient for meetings, presentations, and written communication (preferred)

Pay and Perks 

Schrödinger understands that it’s people that make a company great. Because of this, we’re prepared to offer a competitive salary, bonus plan, and benefits, which includes mutual-aid retirement plans, over three weeks of paid vacation time, numerous company holidays, a parental and caregiver leave program, and healthcare through our partnership with the Japanese Health Insurance Association, and professional development opportunities including trainings and continuous education support. 

Position Summary

The Device Regulatory Senior Manager will work together with Global Regulatory Affairs to lead the regulatory strategy and documentation management from Device product perspectives to facilitate the submission processes for the development, approval, and commercialization of medical devices in the U.S. and other global market. This position requires a deep understanding of FDA regulations, as well as expertise in navigating the requirements of medical device development and regulatory compliance. The ideal candidate will ensure timely and successful regulatory submissions, manage relationships with regulatory agencies, and provide strategic guidance to cross-functional teams, including Regulatory Affairs department at Rakuten Medical.

Key Roles and Responsibilities

• Develop and Implement Device Product Regulatory Strategy: Create and execute regulatory strategies for new product development, approval, and lifecycle management, ensuring alignment with company goals and regulatory requirements including U.S. FDA, CE marking.
• Regulatory Submissions: Oversee and prepare high-quality regulatory submissions (e.g., 510(k), PMA, IDE, and De Novo applications) and manage the process from pre-submission meetings to final approvals.
• Regulatory Compliance and Documentation: Ensure compliance with U.S. FDA regulations (21 CFR Part 820), Quality System Regulations (QSR), CE marking and other applicable guidelines and standards (ISO 13485).
• Regulatory Intelligence and Risk Assessment: Conduct regulatory assessments and stay updated on changes in requirements, e.g., FDA regulations and guidance, analyse their impact on current and future projects.
• Cross-functional Collaboration: Provide regulatory guidance and training to R&D, clinical, marketing, and quality teams to integrate regulatory requirements into product development and commercialization plans.
• Agency Interaction: Work with Global Regulatory Affairs to serve as the liaison with the FDA and other regulatory agencies, managing agency interactions, responses to inquiries, and ongoing regulatory requirements.
• Team Leadership: Work with Global Regulatory Affairs and Device Technical team to establish best practices and maintain high standards in regulatory processes.

Desired Education, Skills and Experience

• Education
  • Bachelor’s Degree in Life Sciences, Engineering, or a related field.
  • Advanced Degree (Master’s, Ph.D., or JD) in Biomedical Engineering, or a relevant scientific discipline is preferred.
• Skills/expertise
  • In-depth Knowledge of Medical Device Regulations & Requirements, including FDA Regulations. Strong expertise in 21 CFR Part 820 (QSR), ISO 13485, and FDA guidance on medical devices.
  • Technical Writing and Documentation: Exceptional skills in preparing regulatory documentation and understanding technical data for submission.
  • Analytical and Strategic Thinking: Ability to assess regulatory risks, interpret regulatory requirements, and develop actionable strategies for complex regulatory challenges.
  • Project Management: Strong organizational skills with the ability to manage multiple projects and meet regulatory deadlines.
  • Leadership and Communication: Demonstrated leadership skills with the ability to communicate effectively with cross-functional teams and regulatory agencies.
  • Regulatory Certification (Preferred): RAC (Regulatory Affairs Certification) or equivalent certification is a plus.
  •  Preferred skills:
    • Familiarity with global regulatory requirements, including EU MDR, MDSAP, and other international regulatory frameworks.
    • Knowledge of emerging regulatory trends and digital health regulations, including software and AI-based medical devices.
    • Experience with investigational device exemptions (IDEs)
    • Experience in communicating in English with business partners and the ability to read, write, and speak in English is required
• Experiences
  • 10+ years of experience in regulatory affairs, 5+ years within the medical device industry, with a strong focus on the regulation requirements in major jurisdictions, e.g., U.S. FDA, CE marking.
  • Proven track record of successful regulatory submissions and product approvals in the major jurisdictions (e.g., 510(k), PMA).
  • Experience with Class III or higher medical devices is preferred; familiarity with combination products or software as a medical device (SaMD) is a plus.
  • Experience in managing cross-functional projects.

Required Documents:

Please submit your resume (履歴書and職務経歴書) in Japanese and CV in English.

As a Cato Customer Success Manager, you will be a trusted advisor to our customers from deployment and throughout their journey to renewal. In this role you will inspire and support customer adoption and expansion and use your customer facing and technical acumen to lead our customers to success. 

Curiosity - you have a desire to truly understand our customers' business needs.

Creativity - you can find a sustainable path to yes.

Empathy - you connect at a human level with our customers and you genuinely care

Responsibilities:

• Responsible for the health of the assigned accounts and ensure our customers continue to stay and grow with us and realize the full value of their investment in our technology
• Develop meaningful relationships with key stakeholders within the customer as well as Cato’s teams (Sales, Customer Success, R&D and Support Engineering)
• Own and orchestrate Cato's post sales motion, including conducting QBRs and managing renewals and upsells

Requirements:

Candidates must be based in Japan

• 5+ year of experience ideally in a Customer Success or sales role at an high growth SaaS software or technology vendor
• Exposure to networking or security software solutions a plus
• Excellent customer communication and presentation skills (ability to clearly articulate to different audiences and bring the message across in a concise, professional and compelling manner)
• Ability to effectively listen and truly understand the customer needs, even if they're not effectively articulated, and find sustainable solutions
• Ability to influence and persuade at all levels and gain a ‘Trusted Advisor’ status with key stakeholders 
• Must be very well organized and able to work effectively in a nimble and fast-paced environment
• Effective problem solver, shows ownership and wants to see issues resolved
• Comfortable working within a geographically distributed team for a hypergrowth global organization
• Solid command of English language (written and spoken) with each additional language a plus

Req ID: FEQ427R123
Location: Tokyo, Japan

As a Pre-sales Solutions Architect (Analytics, AI, Big Data, Public Cloud), you will guide the technical evaluation phase in a hands-on environment throughout the sales process. You will be a technical advisor internally to the sales team, and work with the product team as an advocate of your customers in the Financial Services field. You will help our customers to achieve tangible data-driven outcomes through the use of our The Databricks Lakehouse Platform, helping data teams complete projects and integrate our platform into their enterprise Ecosystem. You'll grow as a leader in your field, while finding solutions to our customers' biggest challenges in big data, analytics, data engineering and data science problems. You will report to the Senior Manager of Field Engineering.

The impact you will have:

• You will be a Big Data Analytics expert on aspects of architecture and design
• Lead your prospects through evaluating and adopting Databricks
• Support your customers by authoring reference architectures, how-tos, and demo applications
• Integrate Databricks with 3rd-party applications to support customer architectures
• Engage with the technical community by leading workshops, seminars and meet-ups
• Together with your Account Executive, you will form successful relationships with clients throughout your assigned territory to provide technical and business value

What we look for:

• Pre-sales or post-sales experience working with external clients across a variety of industry markets
• Understanding of customer-facing pre-sales or consulting role with a core strength in either Data Engineering or Data Science advantageous
• Experience demonstrating technical concepts, including presenting and whiteboarding
• Experience designing and implementing architectures within public clouds (AWS, Azure or GCP)
• Experience with Big Data technologies, including Apache Spark™, AI, Data Science, Data Engineering, Hadoop, Cassandra, and others.
• Fluent coding experience in Python or Scala implementing Apache Spark™, Java and R is also desirable
• Experience working with Enterprise Accounts
• Written and verbal fluency in Japanese and English

Req ID: FEQ427R295
Location: Osaka, Japan

As a Pre‑sales Solutions Architect (Analytics, AI, Big Data, Public Cloud) – Kansai Region, your mission will be to drive successful technical evaluations and solution designs for some of our focus customers in the Kansai region (Osaka/Kyoto) for Databricks Japan. You are passionate about data and AI, love getting hands‑on with technology, and enjoy communicating its value to both technical and non‑technical stakeholders. Partnering closely with Account Executives, you will lead the technical discovery, architecture design, and proof‑of‑concept phases, and act as a trusted advisor to our customers on their data and AI strategy. You will help customers realize tangible, data‑driven outcomes on the Databricks Lakehouse Platform by guiding data and AI teams to design, build, and operationalize solutions within their enterprise ecosystem. You will also be a key technical voice back into our product and field teams, championing customer needs from the Kansai market. You will report to the Manager of Field Engineering.

The impact you will have:

• You will be a Big Data Analytics expert on aspects of architecture and design
• Lead your prospects through evaluating and adopting Databricks
• Support your customers by authoring reference architectures, how-tos, and demo applications
• Integrate Databricks with 3rd-party applications to support customer architectures
• Engage with the technical community by leading workshops, seminars and meet-ups
• Together with your Account Executive, you will form successful relationships with clients throughout your assigned territory to provide technical and business value

What we look for:

• Pre-sales or post-sales experience working with external clients across a variety of industry markets
• Understanding of customer-facing pre-sales or consulting role with a core strength in either Data Engineering or Data Science advantageous
• Experience demonstrating technical concepts, including presenting and whiteboarding
• Experience designing and implementing architectures within public clouds (AWS, Azure or GCP)
• Experience with Big Data technologies, including Apache Spark™, AI, Data Science, Data Engineering, Hadoop, Cassandra, and others.
• Fluent coding experience in Python or Scala implementing Apache Spark™, Java and R is also desirable
• Experience working with Enterprise Accounts
• Written and verbal fluency in Japanese

Req ID: FEQ427R294
Location: Tokyo, Japan

As a Pre-sales Solutions Architect (Analytics, AI, Big Data, Public Cloud), you will guide the technical evaluation phase in a hands-on environment throughout the sales process. You will be a technical advisor internally to the sales team, and work with the product team as an advocate of your customers in the Digital Native field. You will help our customers to achieve tangible data-driven outcomes through the use of our The Databricks Lakehouse Platform, helping data teams complete projects and integrate our platform into their enterprise Ecosystem. You'll grow as a leader in your field, while finding solutions to our customers' biggest challenges in big data, analytics, data engineering and data science problems. You will report to the Manager of Field Engineering.

The impact you will have:

• You will be a Big Data Analytics expert on aspects of architecture and design
• Lead your prospects through evaluating and adopting Databricks
• Support your customers by authoring reference architectures, how-tos, and demo applications
• Integrate Databricks with 3rd-party applications to support customer architectures
• Engage with the technical community by leading workshops, seminars and meet-ups
• Together with your Account Executive, you will form successful relationships with clients throughout your assigned territory to provide technical and business value

What we look for:

• Pre-sales or post-sales experience working with external clients across a variety of industry markets
• Understanding of customer-facing pre-sales or consulting role with a core strength in either Data Engineering or Data Science advantageous
• Experience demonstrating technical concepts, including presenting and whiteboarding
• Experience designing and implementing architectures within public clouds (AWS, Azure or GCP)
• Experience with Big Data technologies, including Apache Spark™, AI, Data Science, Data Engineering, Hadoop, Cassandra, and others.
• Fluent coding experience in Python or Scala implementing Apache Spark™, Java and R is also desirable
• Experience working with Enterprise Accounts
• Written and verbal fluency in Japanese and English

Req ID: FEQ427R293
Location: Tokyo, Japan

As a Pre-sales Solutions Architect (Analytics, AI, Big Data, Public Cloud), you will guide the technical evaluation phase in a hands-on environment throughout the sales process. You will be a technical advisor internally to the sales team, and work with the product team as an advocate of your customers in the Retail/CPG field. You will help our customers to achieve tangible data-driven outcomes through the use of our The Databricks Lakehouse Platform, helping data teams complete projects and integrate our platform into their enterprise Ecosystem. You'll grow as a leader in your field, while finding solutions to our customers' biggest challenges in big data, analytics, data engineering and data science problems. You will report to the Manager of Field Engineering.

The impact you will have:

• You will be a Big Data Analytics expert on aspects of architecture and design
• Lead your prospects through evaluating and adopting Databricks
• Support your customers by authoring reference architectures, how-tos, and demo applications
• Integrate Databricks with 3rd-party applications to support customer architectures
• Engage with the technical community by leading workshops, seminars and meet-ups
• Together with your Account Executive, you will form successful relationships with clients throughout your assigned territory to provide technical and business value

What we look for:

• Pre-sales or post-sales experience working with external clients across a variety of industry markets
• Understanding of customer-facing pre-sales or consulting role with a core strength in either Data Engineering or Data Science advantageous
• Experience demonstrating technical concepts, including presenting and whiteboarding
• Experience designing and implementing architectures within public clouds (AWS, Azure or GCP)
• Experience with Big Data technologies, including Apache Spark™, AI, Data Science, Data Engineering, Hadoop, Cassandra, and others.
• Fluent coding experience in Python or Scala implementing Apache Spark™, Java and R is also desirable
• Experience working with Enterprise Accounts
• Written and verbal fluency in Japanese and English

About the Role

As a key member of the pre-sales team, you partner closely with your sales counterpart, prospects and Vectra customers in the assigned region. The Security Engineer leads customers and partners through demos and guides on all things Vectra in a clear and concise manner. You drive all pre-sales related activities for our prospects leading them all the way through to closing of the deal (and who doesn't love closing a deal!). And because we love our customers, you might step into some collaboration with customers periodically after the deal is closed to further make valuable contributions to the relationship.

At a Glance

• Pre-sales technical account management together with the Regional Sales Managers.
• Explore and maintain knowledge of Vectra's key competitors.
• Partner with the Product Management and R&D departments to develop features critical to Vectra's success.
• Develop and maintain an in-depth technical knowledge of the Vectra product line.
• Identify new opportunities by creating and developing strong technical relationships with customers and channel partners.
• Maintain knowledge at a technical level of the current security landscape.
• Collaborate with Customers on technology reviews, product findings, and integrations with other technologies they may have.
• Collaborate with other Vectra Engineers on high-level projects to deliver Vectra technologies to our customers.
• Participate in POC, RFP/RFI, deployment review and forecast calls etc
• Travel as needed within region.

What Will Impress Us

• Startup DNA - willing and able to go above and beyond, motivated to find solutions.
• Customer-first behaviour
• Extensive experience in a similar capacity as technical or pre-sales.
• Large account management is required.
• Business proficiency in English.

Technical Qualifications

• Deep understanding of security-focused product lines (CASB, EDR, SIEM or forensics-type platforms) with the ability to translate into security standard processes.
• Proven understanding in networking and ability to understand L2 to L7 OSI layers.
• String written (RFP) and verbal communications (Pre-sales presentations and conferences) are a must.
• Solid understanding of an attacker progression (Red Team or Pentest).
• Good understanding of SOC workflows, Incident Response methodologies.
• Proven understanding of security concepts around cloud security, cloud detection and response, CSPM, CNAPP, CASB, purple teaming in the cloud, ITDR etc
• Validated knowledge of Security Processes and methodologies and certifications such as CISSP, CCSP, AWS Certified Security - Speciality, SC 200, AZ 104, AZ500, CCSK, OSCP, CRTA, CRTP, CRTO etc are a plus.

Sounds like this could be a match? We are looking forward to receiving your application!

About the role:

The Customer Success department is the backbone of everything Forter does, and as a Customer Success Manager, you’ll be a key addition to that team. Forter’s technology is on the cutting edge, and as such, the Customer Success team is in an exciting position to show customers how to benefit from that value. We put a great deal of faith in our CSMs, who are responsible not only for customer satisfaction, but also for renewals, expansion, and providing strategic insights. In this role you’ll build lasting relationships with client executives, solve complex business challenges, and grow partnerships, all while developing business, technical, and relationship skills that’ll be the cornerstone of your future career.

What you’ll be doing:

• Enable a variety of client stakeholders on Forter’s portal and technology close to the account going live. Run ongoing training and enablement for clients as well
• Quarterback high impact engagements, particularly monthly and quarterly business reviews to communicate Forter’s performance and value to client executives 
• Procure advocacy from your clients in the form of reference calls, case studies, etc. that act as sales accelerators and turn our partners into active promoters
• Leverage your client relationships and knowledge of Forter’s solution to generate upsell opportunities that you will collaborate with the Sales team on
• Own the retention number for your book of business and oversee the renewal process for expiring client contracts
• Share key insights about Forter’s product and processes internally with our Product and leadership teams to help point the company roadmap in the right direction
• Direct client technical inquiries or troubleshooting questions to our Support team and help that team where necessary to ensure a positive customer experience
• Maintain clean data within our internal systems to ensure that both you and Forter’s leadership team have the most accurate info possible about the book of business

What you’ll need:

• 3-4 years of post-live, client-facing Account Management / Customer Success experience
• Experience leading monthly and quarterly business reviews with client executives where you described the value and ROI of your company’s solution
• Experience communicating client business objectives or issues to your internal leadership in order to form a strategic account plan
• Experience collaborating with your internal Product, R&D, and/or operations team to understand client needs and communicate product feedback
• Experience enabling and training your clients on how to use your company’s UX both initially and on an ongoing basis
• Experience in a SaaS startup environment, and in either the payments, fraud, or finance industry is a bonus
• Ability to work in fast paced environment, be trusted to drive initiatives autonomously and gain buy in from a wide collection of stakeholders
• Ability to break down ambiguous and nuanced problems into concrete, manageable components and think through optimal solutions
• Openness to being hands on. Not afraid to roll your sleeves up and get in the weeds while solving complex operational problems

Benefits:

• Competitive salary and bonus plan
• Restricted Stock Units (RSU's)
• Private health insurance, including vision and dental coverage
• Half day Fridays, every Friday

About us:

Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve.  Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. 

Trust is backed by data –  Forter is a recipient of over 10 workplace and innovation awards, including: 

• Great Place to Work Certification (2021, 2022, 2023, 2024, 2025)
• Fortune’s Best Workplaces in NYC (2022, 2023, 2024 and 2025)
• Forbes Cloud 100 (2021, 2022, 2023, 2024 and 2025)
• Anti-Fraud Solution of the Year at the Payments Awards (2024)

Life as a Forterian:

We are a team of over 600 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Adobe, ASOS, eBay, Instacart, Priceline and Nordstrom can block fraud, drive revenue and improve customer experience.

At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.

*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.

Job Description

This is an opportunity for students and researchers of advanced data modeling and statistical learning methods to apply these techniques to market prediction and systematic trading.

Job Responsibilities

• Pre-process (validate, clean, normalize, reduce dimension) very large data sets for model estimation and event studies
• Identify features and relationships useful for the predictive modeling of market dynamics

Desirable Candidates

• Undergraduate, MS, or PhD candidates in finance, computer science, mathematics, physics, or other quantitative discipline
• Programming in any of the following: C++, Java, C#, MATLAB, R, Python, or Perl
• Strong analytical and quantitative skills
• Demonstrated interest in financial markets and systematic trading
• Clear, concise, and proactive communicator
• Detail-oriented
• Willing to take ownership of his/her work, working both independently and within a small team

The annual base salary is $120,000-$180,000 (USD) which will be prorated based on internship start and end date. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.

The role 

We're looking for a Robotaxi Technical Operations to join Wayve's Technical Operations function, acting as the critical bridge between Science, Product, Engineering, and Operations. This role is ideal for someone who thrives in dynamic, high-growth environments and has proven experience translating complex technical strategies into actionable field operations.

You'll lead critical testing and demonstration programs across our global operations—spanning roadshow campaigns, customer-specific programs, and on-road validation activities—working cross-functionally to ensure structured feedback loops between field operations and development teams. This role is key to our transformation from an R&D-focused operation to a world-class, delivery-grade commercial AV organisation that can execute seamlessly with customers and partners.

Key responsibilities:

• Technical and Operations Enablement: Convert high-level program plans into clear, actionable on-road plans in partnership with Fleet Operations leadership, ensuring alignment on scheduling, safety, and operational feasibility across diverse testing requirements.
• Testing and Validation: Execute across internal-facing  and external-facing programs, coordinating between technical teams and operations to ensure seamless testing and validation execution while maintaining safety protocols and capturing valuable feedback.
• Cross-Functional Alignment: Act as the connective tissue between model developers, researchers, product teams, and operations, ensuring two-way visibility and structured feedback loops that drive faster iteration on features, releases, and model performance.
• Operational Readiness: Collaborate closely with Fleet Operations to maintain consistent experiment design, vehicle availability, and process quality across testing programs, ensuring repeatable, high-quality delivery at scale.
• Continuous Improvement: Partner with Systems and Enablement teams to leverage fleet data, systems, and metrics for collaborative problem-solving and refinement of testing processes and internal tooling, quantifying improvements in operational performance.
• Innovation in Testing & Evaluation: Proactively brainstorm and explore new experimental methods (e.g., adversarial route selection, edge case testing concepts), fostering a culture of curiosity and bold experimentation to uncover insights that drive novel breakthroughs.
• Technical Collaboration: Build strong partnerships with model development teams, combining strategic thinking with practical operational expertise to maximize the value of every test, dataset, and feedback loop in support of commercial objectives.

About you  

In order to set you up for success as a Robotaxi Technical Operations at Wayve, we’re looking for the following skills and experience.  

Essential 

• Demonstrable' experience in technical program management or operations roles at the intersection of R&D, product development, and field testing in high-complexity environments (e.g., autonomous systems, robotics, aerospace, or advanced mobility).
• Proven track record of managing programs, demonstrations, or operations that require tight coordination between technical development teams and operational execution.
• Deep experience with test planning, operational readiness frameworks, and structured feedback loops between field operations and technical development teams.
• Strong facilitation and stakeholder management skills: able to lead cross-functional workshops and coordinate between Engineering, Science, Product, and Operations teams effectively.
• Proven ability to influence across teams and functions, including remote and international stakeholders in fast-paced technology environments.
• Strong written, verbal, and visual communication skills with experience creating technical documentation, SOPs, and stakeholder presentations.
• Ability to travel internationally up to 30% of the time to support on-site program coordination across testing regions.
• Strong problem-solving skills and comfort working in ambiguous, rapidly evolving environments with competing priorities.

Desirable 

• Experience in autonomous vehicles, advanced driver assistance systems, or field robotics operations.
• Exposure to automotive testing protocols, validation frameworks, or OEM partnership programs.
• Experience supporting scaling in global, distributed teams with complex technical dependencies.
• Experience with data analysis and performance tracking; able to build or interpret dashboards, identify operational bottlenecks, and quantify program improvements.
• Comfortable with project management tools such as Confluence, Asana/Jira, or equivalent, and experience implementing operational tracking systems.
• Background in process improvement methodologies (Lean, Six Sigma) or operational excellence frameworks.
• Familiarity with vehicle commissioning processes, fleet management systems, or automotive safety protocols.

This is a full-time role based in our offices in Japan. 

The Key Account Technology Engineer is the ASM product expert who supports extensive customer and internal company contacts for coordinating the introduction of new products, product improvements, and non-conformances/escalations at the customer. This includes leading projects/programs supporting these activities. The focus of this job is on managing all the technical account aspects of the customers in the assigned region. Responsibilities

· Drive NPI & evaluations by leading the project including hands-on work at the customer location, implement BU developed BKMs or CIPs at customer and execute necessary actions and modifications.

· Provide answers to our customers by identifying problems, researching answers and guiding customer through corrective steps to resolve high value problems at customer sites.

· Understand customer timelines for film development / roadmaps for current and future technology nodes and transfers the information to product management, business development and R&D.

· Identify technical inflections points and work with R&D to ensure customer requirements and learnings are implemented into product development.

· Responsible for the performance of our equipment at the customer. Customer specifications which are non-ASM standard are signed by the KAT.

· Recognize early non-conformance of our product and takes the necessary steps for corrective actions, including analyzing data, involving hardware and process exports.

· Take responsibility to solve any escalation as efficient as possible problems, for NPI and installed base.

· Support process team in demo lab execution of customer specific DOEs and processes.

· Own execution of customer demos for new processes and NPIs.

Qualification

· Masters in chemical engineering, electrical engineering, physics, or material science.

· 5-10 years in the semiconductor wafer processing or capital equipment industry with experience in process engineering and/or technical marketing. Direct experience with silicon wafer processing preferred.

Skills

· Strong problem-solving skills

· Ability to collaborate and partner with key stakeholders and customers

· Demonstrated ability to communicate effectively in verbal and written form. Present advanced technical constructs in direct and concise manner.

· Travel up to 10% - 25%, domestically and internationally (Ability to travel internationally)

· Fluent in Chinese (as the role support the customer in Taiwan) and business level of English.

Job's mission

As a Process Integration Engineer (Mechanical focus), you’ll be at the heart of innovation, designing and refining the mechanical systems that power our advanced semiconductor equipment. From chambers to gas and vacuum units, your work will directly impact the performance and reliability of the tools used by leading tech companies around the world. This is a hands-on role where your expertise will shape the future of semiconductor manufacturing.

What you will be working on

• Lead R&D for mechanical components and systems, including concept creation, feasibility analysis, and hands-on testing.
• Design and develop new equipment and functionalities and enhance existing systems from specification review through implementation. Perform engineering calculations including structural, thermal and fluid dynamics problems.
• Create and revise Creo Parametric CAD models and detail drawings, ranging in complexity from simple piece parts to large assemblies
• Select parts and control devices, performing technical evaluations to ensure compliance with design and performance standards.
• Prepare detailed documentation including instruction manuals, technical specifications, and design reports.
• Project management duties include report generation, schedule creation and maintenance, design reviews and interdepartmental coordination.

What we are looking for

• Master’s degree or above in Mechanical engineering or related degree.
• 3+ years of experience with 3D CAD software / 5+ years of hands-on experience in mechanical engineering.
• Experience in engineering, design, and development of complex mechanical systems including reactors, vacuum chambers, gas delivery systems, pneumatics, water cooling circuits, and vacuum systems required.
• Prior experience in the semiconductor manufacturing equipment industry. Deposition product knowledge a plus (CVD, ALD, EPI, PVD).
• Excellent verbal and written communication; ability to present design concepts to peers and management in a professional and effective manner.
• Strong cross-functional communication and project execution skills.
• Good command of written and spoken English (Korea is a plus), able to read technical documents.
• Experience in customer technical support or project management is a plus.
• Willingness to travel frequently, both domestically and internationally.

アカウント・マネージャー

「お支払方法はどうなさいますか？」レジや画面上で何度も答え続けてきた質問ですが、これまでは選択肢が限られていました。クレジット、デビット、複数の通貨、マイル、ポイント、さらにはデジタル決済まで、すべて同じカードやデジタルウォレットで支払いできる柔軟性を想像してみてください。不可能だと思われるかもしれませんが、Episode Sixは毎日、このような一見不可能と思われることを実現しています。 

私たちは革新的なAPIベースの決済処理とウォレット管理インフラを提供するグローバルリーダーです。当社ソリューションは、100%クラウドネイティブで、高度にカスタマイズ可能です。そして「フィンテック業界で働くべきトップ10企業」の一つに選ばれています。私たちは人々の支払いに対する考え方を大きく変革しています。 

E6は、世界最大級の銀行や航空会社、そして数多くの革新的なフィンテック企業の決済処理を支援しています。E6はオースティンに本社を置き、東京、シンガポール、ブリスベン、ロンドンのオフィスを構えています。当社は、4大陸24カ国のクライアントにサービスを提供しています。2018年のHSBCと日本航空とのローンチ以来、E6は事業規模を10倍以上に拡大しています。 

決済の未来を一緒に創りませんか？Episode Six で、一緒に業界をリードしましょう！ 

私たちが採用しているのは  

アカウントマネジメント組織が拡大しており、日本（東京）チームのアカウント・マネージャーを募集しています。  

この役割であなたが担当するのは  

• クライアントおよびその主要担当者との関係を積極的に構築・管理し、クライアントの信頼できるパートナーになること 
• クライアントとのガバナンスフレームワークを管理し、運営委員会やパフォーマンスレビューなどの主要フォーラムを開催・運営する 
• 既存クライアントとの商談機会を特定し、発展させる 
• KPIと目標の達成されていることの責任を持ち、追跡・確認する 
• クライアントとの開発、機能強化、変更要求のビジネス面を管理し、関連する内部チームと連携してサポートする 
• クライアントとのビジネスの予測モデルを作成・維持し、請求書をクライアントと最新の状態に保つ 
• 必要に応じて営業開発チームと協力し、契約の再交渉や更新を行う 

この役割を果たすために必要な経験やスキルは？  

• 金融サービス業界でのアカウントマネジメント経験5年以上、特にカード、決済、発行処理に直接関わった経験が望ましい 
• 流暢な日本語（ネイティブ）でのコミュニケーションスキルとプレゼンテーションスキル 
• 内部および外部で良好な関係を築くことができる強力なネットワーキングスキル 
• 成長マインドセット 
• 流動的でペースが速いビジネス環境に適応し、成功を収める能力 
• 自立して作業する能力と、チーム内およびチーム間で協力して作業する能力 
• 改善すべき領域を特定し、チームが継続的に改善されるように解決策を含めて提起する能力 
• リーダーシップポジションに成長する能力 
• 英語でのビジネスレベルの読み書きが必須で、それ以上のレベルでの会話を含めた能力が望ましい 
• Microsoft Office スイート の利用経験 

E6erとして成功させるポイントは？  

• E6er一人ひとりが持つユニークな経歴、スキルセットと可能性を信じています。全ての人を尊重し合う強いカルチャーのもと、能力を最大限に発揮できるようにサポートし、成長を促すインクルーシブな環境を提供します。 
• どんな仕事でも、大小を問わず、仲間と協力し合い、互いに高め合いながら取り組むことを大切にしています。誇りと情熱を持って仕事に臨み、細部までこだわり抜く姿勢で、常に学び、革新を起こし、インパクトのある成果を生み出していきます。 
• 人を大切にする精神。初日からの開発・育成、様々な角度から社員のウェルビーイング、必要な場所で働くことができるなど、社員を包括的にサポートします。  

E6は、多様性を尊重し、すべての方に平等な雇用機会を提供する企業です。人種、宗教、肌の色、国籍、性別、性的指向、性自認、性表現、年齢、保護対象の退役軍人であるかどうか、障がいの有無、遺伝情報、政治的な意見や活動、その他の法律で保護されている特性に基づく差別を一切行いません。

また、E6は障がいのある方が応募や面接の過程で必要な配慮を受けられるよう努めています。応募手続きのサポートや面接時の配慮が必要な場合は、遠慮なくE6の採用チーム（recruiting@episodesix.com）までご連絡ください。

アカウント・マネージャー

「お支払方法はどうなさいますか？」レジや画面上で何度も答え続けてきた質問ですが、これまでは選択肢が限られていました。クレジット、デビット、複数の通貨、マイル、ポイント、さらにはデジタル決済まで、すべて同じカードやデジタルウォレットで支払いできる柔軟性を想像してみてください。不可能だと思われるかもしれませんが、Episode Sixは毎日、このような一見不可能と思われることを実現しています。 

私たちは革新的なAPIベースの決済処理とウォレット管理インフラを提供するグローバルリーダーです。当社ソリューションは、100%クラウドネイティブで、高度にカスタマイズ可能です。そして「フィンテック業界で働くべきトップ10企業」の一つに選ばれています。私たちは人々の支払いに対する考え方を大きく変革しています。 

E6は、世界最大級の銀行や航空会社、そして数多くの革新的なフィンテック企業の決済処理を支援しています。E6はオースティンに本社を置き、東京、シンガポール、ブリスベン、ロンドンのオフィスを構えています。当社は、4大陸24カ国のクライアントにサービスを提供しています。2018年のHSBCと日本航空とのローンチ以来、E6は事業規模を10倍以上に拡大しています。 

決済の未来を一緒に創りませんか？Episode Six で、一緒に業界をリードしましょう！ 

私たちが採用しているのは  

アカウントマネジメント組織が拡大しており、日本（東京）チームのアカウント・マネージャーを募集しています。  

この役割であなたが担当するのは  

• クライアントおよびその主要担当者との関係を積極的に構築・管理し、クライアントの信頼できるパートナーになること 
• クライアントとのガバナンスフレームワークを管理し、運営委員会やパフォーマンスレビューなどの主要フォーラムを開催・運営する 
• 既存クライアントとの商談機会を特定し、発展させる 
• KPIと目標の達成されていることの責任を持ち、追跡・確認する 
• クライアントとの開発、機能強化、変更要求のビジネス面を管理し、関連する内部チームと連携してサポートする 
• クライアントとのビジネスの予測モデルを作成・維持し、請求書をクライアントと最新の状態に保つ 
• 必要に応じて営業開発チームと協力し、契約の再交渉や更新を行う 

この役割を果たすために必要な経験やスキルは？  

• 金融サービス業界でのアカウントマネジメント経験5年以上、特にカード、決済、発行処理に直接関わった経験が望ましい 
• 流暢な日本語（ネイティブ）でのコミュニケーションスキルとプレゼンテーションスキル 
• 内部および外部で良好な関係を築くことができる強力なネットワーキングスキル 
• 成長マインドセット 
• 流動的でペースが速いビジネス環境に適応し、成功を収める能力 
• 自立して作業する能力と、チーム内およびチーム間で協力して作業する能力 
• 改善すべき領域を特定し、チームが継続的に改善されるように解決策を含めて提起する能力 
• リーダーシップポジションに成長する能力 
• 英語でのビジネスレベルの読み書きが必須で、それ以上のレベルでの会話を含めた能力が望ましい 
• Microsoft Office スイート の利用経験 

E6erとして成功させるポイントは？  

• E6er一人ひとりが持つユニークな経歴、スキルセットと可能性を信じています。全ての人を尊重し合う強いカルチャーのもと、能力を最大限に発揮できるようにサポートし、成長を促すインクルーシブな環境を提供します。 
• どんな仕事でも、大小を問わず、仲間と協力し合い、互いに高め合いながら取り組むことを大切にしています。誇りと情熱を持って仕事に臨み、細部までこだわり抜く姿勢で、常に学び、革新を起こし、インパクトのある成果を生み出していきます。 
• 人を大切にする精神。初日からの開発・育成、様々な角度から社員のウェルビーイング、必要な場所で働くことができるなど、社員を包括的にサポートします。  

E6は、多様性を尊重し、すべての方に平等な雇用機会を提供する企業です。人種、宗教、肌の色、国籍、性別、性的指向、性自認、性表現、年齢、保護対象の退役軍人であるかどうか、障がいの有無、遺伝情報、政治的な意見や活動、その他の法律で保護されている特性に基づく差別を一切行いません。

また、E6は障がいのある方が応募や面接の過程で必要な配慮を受けられるよう努めています。応募手続きのサポートや面接時の配慮が必要な場合は、遠慮なくE6の採用チーム（recruiting@episodesix.com）までご連絡ください。