As a Field Service Engineer at ASM, you’ll have the opportunities to get involved in a wider scope of work compared to our larger competitors. While the workload is challenging, you are given the independence and autonomy to perform at your peak. This work requires thinking “outside of the box” in an innovative manner, so you must have the ability to collaborate with others to deliver creative solutions, work well under pressure and pay great attention to small details.

If you are chosen for this position, your work location will be in Tongluo, Miaoli, while the office will be located in Taichung, the commuting between locations will be required.

Note: The working location is based in Taichung, and travel to Tongluo for customer support will be required.

Shift work/On call working mode will be required.
Valid driver's license is required for this role.
Domestic and International travel of at least 25%~50% will be required for this role.
The actual job grade will be determined based on skill set and experience.

Responsibilities:

• Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
• The ability to develop action plans for problem resolution and present to internal and external customers.
• Ensure communication channels, via phone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Develop improvements for processes, hardware and software for continuous improvement of ASM equipment / business operations. Coach / mentor lower level FSE’s to higher level skill sets.
• Projects manage new evaluations and present to client, you will be responsible for ensuring the success of the project.
• Leading new site start-up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Capable of working completely independent of supervision on highly complex problems while meeting project/task timelines, objectives and goals.
• Support CS EE /Sales/BU as one team to success site base operation/service.

Qualifications:

• Ability to work in a team environment with tight deadlines and multiple priorities.
• Bachelor Degree or above in an Engineering discipline.
• 3 years or above of technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment / CVD related industry.
• Basic troubleshooting techniques in repairing complex microprocessor controlled electromechanical systems
• Strong positive attitude with excellent customer service skills
• Clear and concise both English/Mandarin verbal and written communications
• Knowledge of structured problem solving techniques
• Ability to work in a team environment, independently and/or with limited supervision
• Ability to handle multiple tasks

Senior Engineer, Process Engineering | Global R&D Process Engineering Program

As a Senior Engineer, Process Engineering within ASM’s Global R&D Process Engineering Program, you will develop next‑generation semiconductor technologies. For the first 18 to 24 months, you will onboard into a comprehensive development program, combining structured learning with hands‑on work using ASM’s world‑leading semiconductor processing equipment. This phase is designed to accelerate technical depth, process mastery, and integration into ASM’s global R&D community.

Following the initial 18 to 24 months in the Global R&D Process Engineering Program, you will relocate to one of ASM’s state‑of‑the‑art R&D centers in Japan, Korea, or the United States (Arizona) for a permanent role. You will apply the technical depth and process expertise you have developed to advance new technologies at the core of one of ASM’s key business units, working closely with leading scientists, engineers, and product teams to translate innovation into industrial impact.

Take a closer look at the role:

• Work with semiconductor processing equipment to research, develop and optimize unit processes focused on the deposition of metal and dielectric films via ALD, PEALD, Epitaxy, and/or PECVD.
• Develop innovative ideas, staying abreast of state-of-the-art processing applications in the semiconductor industry to be effective.
• Process consulting, including writing technical papers on advanced process applications and Intellectual Property creation.
• Participate in and drive technical problem-solving sessions using the related scientific method and industry tools, such as Ishikawa diagrams.
• Design and conduct experiments, in addition to measuring and interpreting experimental output, aimed at fulfilling stated objectives using Design of Experiments (DOE) and Response Surface Methodology (RSM).
• Troubleshoot equipment problems and is personally and actively engaged in problem via “hands-on” modalities.
• Work directly customers and central marketing to understand and define requirements to successfully execute and document customer demonstrations.
• Develop methods and techniques for integrating metal and/or oxide films into existing and future device technologies.
• Ensure successful product transfer to customer base by performing demonstrations, traveling to support customer sites (up to 10% travel required), and drafting documentation regarding process development, tool operation and maintenance.
• Produce technical papers on process, equipment, and device integration improvement strategies and presents to professional audience.

Qualifications

• PhD degree in Chemical Engineering, Materials Science, Electrical Engineering, or Physics
• 0-7+ years of combined education, research, and work experience with:
• Cure, oxidation, ALD, CVD, Epitaxy, PECVD and/or other thin film deposition.
• Materials characterization techniques such as XPS, SIMS, RBS, AFM, XRR, XRD, TEM, SEM and ellipsometry.
• Knowledge of electrical characterization techniques for CMOS devices.
• Application of dielectric and/or metal films for logic and memory structures.
• Training in CFD (computational fluid dynamics), either theoretical or practical is preferred.
• Knowledge of electrical characterization techniques for CMOS devices is preferred

Skills

• Able to independently manage complex process development projects
• Creative problem solving with experience in developing new films for emerging applications and experience in chemistry/materials characterization.
• Understand interplay between hardware design (e.g., chemical reactor design) and operation and process outputs
• Understand of requirements for integration of metals as work function materials and barrier layers in FEOL and BEOL process flows
• Demonstrated ability to develop and completely characterize deposition processes using first principles and experimental design techniques (e.g., DOE, RSM).
• Experience with the theory, practice, and interpretation of materials characterization techniques such as XPS, SIMS, RBS, AFM, XRD, HRTEM, FESEM, Auger, Raman and ellipsometry.
• Excellent verbal and written communication skills, with ability to clearly communicate advanced technical constructs

Work location & transfer requirements:

For your first 18-24 months, you’ll complete your training at one of our flagship process development hubs in Leuven (Belgium), in or Helsinki (Finland), Upon completion, you will transfer to one of our Key Product Unit (KPU) Process teams for a permanent role in ASM in either:

• Greater Tokyo, Japan,
• Phoenix, Arizona, US 
• Dongtan Semiconductor Valley, South Korea 

Why join ASM?

• Be part of ASM’s long‑term investment in R&D talent, with a program explicitly designed to accelerate your career through a program designed to develop future technical leaders within the organization.
• Be part of a globally respected, financially strong technology leader in ALD, with a strong, long‑term vision, a values‑driven culture, and a deep legacy of materials discovery and innovation backed by a defensible IP portfolio
• Process Engineering at ASM is rooted in scientific rigor and technical excellence, with original thinking, teamwork, and creation of high‑impact intellectual property driving technology roadmaps and real‑world innovation

Senior Engineer, Process Engineering | Global R&D Process Engineering Program

As a Senior Engineer, Process Engineering within ASM’s Global R&D Process Engineering Program, you will develop next‑generation semiconductor technologies. For the first 18 to 24 months, you will onboard into a comprehensive development program, combining structured learning with hands‑on work using ASM’s world‑leading semiconductor processing equipment. This phase is designed to accelerate technical depth, process mastery, and integration into ASM’s global R&D community.

Following the initial 18 to 24 months in the Global R&D Process Engineering Program, you will relocate to one of ASM’s state‑of‑the‑art R&D centers in Japan, Korea, or the United States (Arizona) for a permanent role. You will apply the technical depth and process expertise you have developed to advance new technologies at the core of one of ASM’s key business units, working closely with leading scientists, engineers, and product teams to translate innovation into industrial impact.

Take a closer look at the role:

• Work with semiconductor processing equipment to research, develop and optimize unit processes focused on the deposition of metal and dielectric films via ALD, PEALD, Epitaxy, and/or PECVD.
• Develop innovative ideas, staying abreast of state-of-the-art processing applications in the semiconductor industry to be effective.
• Process consulting, including writing technical papers on advanced process applications and Intellectual Property creation.
• Participate in and drive technical problem-solving sessions using the related scientific method and industry tools, such as Ishikawa diagrams.
• Design and conduct experiments, in addition to measuring and interpreting experimental output, aimed at fulfilling stated objectives using Design of Experiments (DOE) and Response Surface Methodology (RSM).
• Troubleshoot equipment problems and is personally and actively engaged in problem via “hands-on” modalities.
• Work directly customers and central marketing to understand and define requirements to successfully execute and document customer demonstrations.
• Develop methods and techniques for integrating metal and/or oxide films into existing and future device technologies.
• Ensure successful product transfer to customer base by performing demonstrations, traveling to support customer sites (up to 10% travel required), and drafting documentation regarding process development, tool operation and maintenance.
• Produce technical papers on process, equipment, and device integration improvement strategies and presents to professional audience.

Qualifications

• PhD degree in Chemical Engineering, Materials Science, Electrical Engineering, or Physics
• 0-7+ years of combined education, research, and work experience with:
• Cure, oxidation, ALD, CVD, Epitaxy, PECVD and/or other thin film deposition.
• Materials characterization techniques such as XPS, SIMS, RBS, AFM, XRR, XRD, TEM, SEM and ellipsometry.
• Knowledge of electrical characterization techniques for CMOS devices.
• Application of dielectric and/or metal films for logic and memory structures.
• Training in CFD (computational fluid dynamics), either theoretical or practical is preferred.
• Knowledge of electrical characterization techniques for CMOS devices is preferred

Skills

• Able to independently manage complex process development projects
• Creative problem solving with experience in developing new films for emerging applications and experience in chemistry/materials characterization.
• Understand interplay between hardware design (e.g., chemical reactor design) and operation and process outputs
• Understand of requirements for integration of metals as work function materials and barrier layers in FEOL and BEOL process flows
• Demonstrated ability to develop and completely characterize deposition processes using first principles and experimental design techniques (e.g., DOE, RSM).
• Experience with the theory, practice, and interpretation of materials characterization techniques such as XPS, SIMS, RBS, AFM, XRD, HRTEM, FESEM, Auger, Raman and ellipsometry.
• Excellent verbal and written communication skills, with ability to clearly communicate advanced technical constructs

Work location & transfer requirements:

For your first 18-24 months, you’ll complete your training at one of our flagship process development hubs in Leuven (Belgium), in or Helsinki (Finland), Upon completion, you will transfer to one of our Key Product Unit (KPU) Process teams for a permanent role in ASM in either:

• Greater Tokyo, Japan,
• Phoenix, Arizona, US 
• Dongtan Semiconductor Valley, South Korea 

Why join ASM?

• Be part of ASM’s long‑term investment in R&D talent, with a program explicitly designed to accelerate your career through a program designed to develop future technical leaders within the organization.
• Be part of a globally respected, financially strong technology leader in ALD, with a strong, long‑term vision, a values‑driven culture, and a deep legacy of materials discovery and innovation backed by a defensible IP portfolio
• Process Engineering at ASM is rooted in scientific rigor and technical excellence, with original thinking, teamwork, and creation of high‑impact intellectual property driving technology roadmaps and real‑world innovation

We’re not like most. We don’t just overcome obstacles – we don’t see them. Instead, we see the potential in every person, and every situation. We don’t wait for opportunity to appear – we create it. Meet ASM. A company that has been searching for people just like you.

For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving.  But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world.  Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.

** This position is not eligible for visa sponsorship. Candidates cannot require sponsorship now or in the future**

Summary of job requirement

The primary focus of this position is to provide outstanding customer service. The Senior Specialist, I Customer Service will be responsible for managing all aspects related to SAP’s S4H Order to Cash as ASM’s focal point of contact.  The ability to interface with internal and external customers is critical in this role supporting cross functional departments to balance workload amongst the USA based team.

The ideal candidate must possess strong diplomacy skills in high pressure situations. This position requires working in a fast paced environment, multitask throughout the day to support customers urgent delivery requirements, e.g. “Tool Down” events and work independently while ensuring data integrity and attention to detail to satisfy business requirements.  This position requires the highest level of customer communication, ownership, responsiveness and follow through from point of sale, customer quotations, order entry, order acknowledgement, monitoring material allocations (as applicable), tracking shipments and final invoicing. All open customer commits must be fully closed in a timely manner based on business needs.

The ideal candidate will have the ability for potential travel to the customer site (s) and must have the ability to work flexible hours to support ASM’s global business requirement to get the job done!

This position will utilize the advanced functionality of systems and applications such as: SAP S4H, SharePoint, MS Office suites (including MS Teams) and Customer specific application/portal software.

Experience

5~10 years of customer service within a high-tech environment is preferrable or an equivalent combination of education and experience from which comparable knowledge, skills and ability has been achieved.

Education

 Bachelor's degree in business administration, supply chain or accounting preferred.

Skills

• Excellent customer service and organizational skills.
• Intermediate skills in Microsoft Excel, e.g. VLOOKUP, Pivot Tables, Macros, etc.
• SAP proficiency with understanding of ERP/MRP required.
• Demonstrated experience in Sales & Distribution and/or Materials Management SAP modules required.
• Comprehension of Customer Service processes, e.g. order management, inventory reconciliations, and invoicing.
• Demonstrated ability to lead, present and drive customer interactions with effective outcomes in difficult customer situations.
• Must have high “sense of urgency” and “know how” for escalation to proper stakeholders.
• Ability to prioritize, manage time effectively and work autonomously.
• Demonstrated ability to work effectively in a team.
• Open-minded and remain flexible (approach/work schedule).

Job Description

• Supports “safety first” culture throughout all functions performed.
• Spares Ordering/Processing:
  • Urgent customer order expedites.
  • Consignment replenishment.
  • Verifies and tracks customer backorders.
  • Follow all ASM and Customer processes, e.g. RMA, FA, etc.
  • Ensures 100% accuracy on the mutually aligned and agreed upon billing amount to be invoiced, including processing of credits/debits.
• Generates and provides weekly/monthly reports for customer on time delivery.
• Work with Global Planners to ensure any stocking level adjustments that may be required to support customer demand.
• Other duties as assigned.

As a Technician II, Process Engineering at ASM, you will be enabling a team who develops new processes and applications for state-of-art integrated device flows. It is a chance to work in one of the most advanced scientific fields in the world and see inventions out in the market that you directly contributed to!

Here’s a closer look at what you will be doing in the role:

• Work with ASM Corporate R&D equipment in the lab
• Work with metrology equipment to measure and characterize wafers for our process development teams
• Develop new metrology recipes and/or techniques
• Perform lab operational work
• Deliver creative solutions to improve operations in the lab

We could be a great match for each other if:

• You have a bachelor degree in engineering/physics/materials science or you have equivalent experience
• You have an understanding of physics of semiconductor devices and/or characterization
• Experience working with metrology tools would be a plus
• You enjoy working in a fab / lab environment
• You’d like to work closely with an international, innovative and hands-on team
• You are flexible in working times(early mornings / evenings / weekends)
• You have good communication skills in English and have a collaborative mindset

Why you should think about joining ASM?

For those who want to apply their expertise in a high tech, international company, you are at the right place. Within the business unit you will experience an open minded culture where we act with integrity, compassion and respect. You will also have the freedom to work creatively and take ownership.

Here’s what we have to offer in return:

• A competitive salary according in line with your experience
• A performance based bonus
• ASM offers a diverse working environment amongst the brightest minds from around the world
• A pension scheme and private health insurances and meal vouchers
• Continuous support in your growth and education
• A fantastic team environment (if we do say so ourselves) where you will feel included and empowered

Senior Process Engineer 3D Integration/Advanced Packaging 

ASM is a leading global supplier of products, services, and materials for semiconductor processing. For more than half a century, innovation has been at the core of everything we do. Our smart, ambitious people are dedicated to creating cutting-edge solutions for the world’s leading semiconductor providers. Every day we push the development of next-generation computer-chip technology, always staying a few steps ahead of what’s next.

he talented, enthusiastic people at ASM are just like you: dedicated to improving people’s lives and unlocking new potential. With our collaborative approach to R&D, we advance key semiconductor technologies and platforms like ALD, epitaxy, PEALD, PECVD, and vertical furnaces. And we have recently entered the promising high-growth market: silicon carbide epitaxy. Year after year, our innovations help to make chips smaller, faster, and more powerful. In fact, you will find our technology in every aspect of modern life: in AI, medical equipment, 5G, smartphones, autonomous driving, and more. 

We are looking for a talented individual to join our Corporate Research & Development Team in Helsinki, FINLAND. In the role of Senior Process Engineer we want you to learn, grow, and bring in your unique set of skills to develop groundbreaking innovations in the field of atomic layer deposition (ALD). You will work alongside your colleagues, putting your expertise in chemistry, material science and process engineering into action in order to innovate: From idea creation to integrated process flows, enabling us to make a difference and create value for our internal and external customers. Besides technical excellence, we are looking for people who share our values, help each other, and communicate clearly across teams and organizations. Your effort today will define the world of tomorrow.

Take a closer look at the responsibilities:

• Strategic Leadership: Spearhead the development and implementation of strategies for seamless device integration, ensuring unmatched performance and efficiency.
• Innovation Catalyst: Innovate and develop new thin film processes and applications in the areas of logic devices, interconnect, 3D integration and advanced packaging.
• Experimental Proficiency: Design and conduct experiments, measurements and drive conclusions out of complex experimental data sets.
• Process Optimization: Work hands-on with state-of-the-art semiconductor process equipment and optimize processes alongside the hardware for maximum efficiency.
• Collaborative Synergy: Communicate effectively with other ASM and customers R&D teams to understand and define requirements in order to successfully execute projects and demonstrations.
• Global Influence: Ensure successful product transfers to customers by performing demonstrations, knowledge transfer, and traveling when needed to support other ASM sites.

We could be a great match for each other if you have:

• A PhD degree in physics, chemistry, chemical engineering or materials science, preferably with a thesis related to the semiconductor (or adjacent industries)

• 3+ years of experience in semiconductor processing and/or device integration.
• Knowledge of 3D integration (W2W, D2W bonding) and/or advanced packaging applications (memory-on-memory, logic-on-memory, imager stacking, Low Temperature devices, ...) is preferred.
• Prior experience with thin film deposition techniques (e.g., ALD, CVD) and their characterization methods (e.g., CSAM, WCA, XPS, AFM, XRD, XRF, electrical characterization and ellipsometry)
• A pragmatic and hands-on approach combined with the ability to work independently. 
• Demonstrated understanding of semiconductor physics, processing equipment technology, device integration and/or advanced chemistries
• A curious mindset, able to synthesize the complex and drive pragmatic solutions forward.
• The Ability to plan, execute and communicate projects from beginning to end and across stakeholders.
• An empathic personality who adapts well with different cultures and working styles 
• Excellent verbal and written communication skills, with ability to clearly communicate advanced technical constructs.

Disclaimer: The internal job title for this role will be in line with our matrix structure and will depend on seniority.

ASM is a leading, global supplier of semiconductor process equipment for wafer processing. We deliver innovative technology solutions to the world’s leading semiconductor manufacturers.  We are a dynamic, fast-growing company and provide groundbreaking solutions that are helping to make semiconductor devices smaller, faster, and more powerful. We are true innovators! As a truly global organization, we bring together the best brains in the world, where everyone can be authentic and embrace each other’s differences – to create new, exciting breakthroughs. By investing in our growth, building a diverse product portfolio, and employing the best and brightest – we will continue to be ahead of what’s next.

We are looking for a talented individual to join our Corporate Research & Development Team in Leuven, Belgium. In the role of Senior Process Engineer we want you to learn, grow, and bring in your unique set of skills to develop groundbreaking innovations in the field of Epitaxy. You will work alongside your colleagues, putting your expertise in chemistry, material science and process engineering into action in order to innovate: From idea creation to integrated process flows, enabling us to make a difference to and create value for our internal and external customers. Besides technical excellence, we are looking for people who share our values, help each other, and communicate clearly across teams and organizations. Your effort today will define the world of tomorrow.

Responsibilities

• Work with semiconductor processing equipment to research, develop and optimize processes focused on the deposition of Si and SiGe based materials via Epitaxy
• Conduct experiments, measurements and drive conclusions out of complex experimental data sets

Develop innovative ideas, staying abreast of state-of-the-art processing applications in the semiconductor industry to be effective

• Work hands-on with state-of-the-art semiconductor process equipment and optimize processes alongside the hardware for maximum efficiency
• Communicate effectively with other ASM and customers R&D teams to understand and define requirements in order to successfully execute projects and demonstrations
• Ensure successful product transfers to customers by performing demonstrations, knowledge transfer, and traveling when needed to support other ASM sites

We could be a great match for each other if you have:

• PhD degree in physics, chemistry, chemical engineering or materials science, preferably with a thesis related to the semiconductor (or adjacent industries)
• Prior experience with epitaxy techniques (e.g., RPCVD, MOCVD, MBE) and their characterization methods (e.g., AFM, XRD, TEM, SIMS, electrical characterization and ellipsometry)
• Prior Knowledge of group IV epitaxy is a plus (e.g., Si, Ge, SiGe)
• Demonstrated understanding of semiconductor physics, processing equipment technology, and/or advanced chemistries
• A curious mindset, able to synthesize the complex and drive pragmatic solutions forward
• The ability to plan, execute and communicate projects from beginning to end and across stakeholders
• The passion and drive to take charge of your career, grabbing professional and personal development opportunities with both hands

Why you should think about joining ASM?

For those who want to apply their expertise in a high tech, international company, you are at the right place. Within the business unit you will experience an open minded culture where we act with integrity, compassion and respect. You will also have the freedom to work creatively and take ownership.

Here’s what we have to offer in return:

• A competitive salary according in line with your experience
• A performance based bonus
• ASM offers a diverse working environment amongst the brightest minds from around the world
• A pension scheme and private health insurances and meal vouchers
• Continuous support in your growth and education
• A fantastic team environment (if we do say so ourselves) where you will feel included and empowered

We are looking for a talented individual to join our Corporate Research & Development Team in Helsinki, Finland. In the role of a Senior Engineer, Process Engineering we want you to learn, grow, and bring in your unique set of skills to help us in developing groundbreaking innovations in the field of atomic layer deposition (ALD). You will work alongside your colleagues, putting your expertise in chemistry, material science and process engineering into action in order to innovate: From idea creation to integrated process flows, enabling us to make a difference to and create value for our internal and external customers. Besides technical excellence, we are looking for people who share our values, help each other, and communicate clearly across teams and organizations. Your effort today will define the world of tomorrow.

Take a closer look at the responsibilities

• Innovate and develop new thin film processes and applications in the areas of logic, memory, analog and power
• Design and conduct experiments, measurements and drive conclusions out of complex experimental data sets
• Work hands-on with state-of-the-art semiconductor process equipment and optimize processes alongside the hardware for maximum efficiency
• Communicate effectively with other ASM and customers R&D teams to understand and define requirements in order to successfully execute projects and demonstrations
• Ensure successful product transfers to customers by performing demonstrations, knowledge transfer, and traveling when needed to support other ASM sites

We could be a great match for each other if you have:

• A PhD degree in physics, chemistry, chemical engineering or materials science, preferably with a thesis related to the semiconductor (or adjacent industries)
• Prior experience with thin film deposition techniques (e.g., ALD, CVD) and their characterization methods (e.g., XPS, AFM, XRD, XRF, electrical characterization and ellipsometry)
• Demonstrated understanding of semiconductor physics, processing equipment technology, and/or advanced chemistries
• A curious mindset, able to synthesize the complex and drive pragmatic solutions forward
• Ability to plan, execute and communicate projects from beginning to end and across stakeholders
• The passion and drive to take charge of your career, grabbing professional and personal development opportunities with both hands.

Why choose a career at ASM?

We offer you an interesting opportunity to be part of innovative and truly international team in Helsinki. Our office is located on the Kumpula campus of University of Helsinki, easily accessible by public transportation. We have flexible working hours and a hybrid working model. Our comprehensive range of benefits include for example meal vouchers, occupational healthcare and medical and life insurances. We also offer extensive relocation support for candidates located outside of Finland. 

Job’s Mission

As a Demand Planner, you will play a critical role in ensuring service readiness by proactively planning, kitting, and scheduling spares to support sanitation and preventive maintenance activities. This role sits at the center of Field Service, Service Operations, and Supply Chain, helping minimize equipment downtime through accurate forecasting, strong material control, and effective cross‑functional coordination. You will operate in a fast‑paced, data‑driven environment where ownership, precision, and responsiveness are key to success.

What You Will Be Working On

• Kit Preparation & Management
  • Build and manage clean kits to ensure Field Service Engineers and customers have all required materials prior to job execution.
• Kit Planning & Scheduling
  • Develop and maintain kitting schedules aligned with preventive maintenance (PM) cycles and service demand.
• Inventory & Supplier Management
  • Analyze historical demand and validate forecasts to optimize planning accuracy.
  • Manage inventory levels, including excess & obsolete (E&O) materials and inventory rebalancing.
  • Support NPI planning, initial stocking strategies, and part lifecycle transitions.
  • Monitor MRP accuracy, resolve data integrity issues, and respond to MRP validation inquiries from purchasing teams.
  • Proactively expedite materials when potential shortages are identified.
• Cross‑Functional Coordination
  • Act as the primary liaison among Field Service Engineers, Customer Service Representatives, Buyers, Forecasters, and Logistics to ensure smooth execution and timely material availability.

What We Are Looking For

• Bachelor’s degree in Supply Chain, Engineering, Business, or a related field
• 3–6 years of experience in customer service, order fulfillment, material planning, or supply chain
• Knowledge of forecasting, planning, and scheduling systems, inventory management principles, and spares logistics
• Experience working with SAP and Microsoft Office (Excel, Word, PowerPoint)
• Strong planning and organizational skills, with the ability to manage multiple priorities in a deadline‑driven environment
• Excellent communication skills, including strong English proficiency (written and spoken) to support global collaboration

What Sets You Apart

• Experience in the semiconductor, electronics, or high‑volume manufacturing industry
• Hands‑on experience supporting NPI and complex part lifecycle management
• Strong data discipline with a high level of attention to detail and data integrity
• Proven ability to work independently while taking full ownership of deliverables
• Proactive mindset with the ability to anticipate issues and drive solutions across teams

The Spares Planner & Clean Kit Management Planner ensures that all scheduled sanitation and maintenance activities are meticulously planned, kitted, and scheduled. This role bridges the gap between Field service engineers, Service Operations and Logistics, reducing downtime waiting for parts through proactive planning, material management, and scheduling.

The expectation for this position is the ability to work independently and able to multi task on daily operational responsibilities in deadline driven environment. The individual could demonstrate strong commitment to drive results. This position requires the highest level of communication, ownership, responsiveness. Data integrity and attention to detail are paramount. 

Education

Bachelor’s Degree or equivalent work experience (8+ years in related field); College courses in industrial engineering, supply chain, and business administration preferred.

Experience

• 8 or more years’ experience as a planner, expeditor or related experience with inventory control and/or supply chain studies. 
• Spares planning is desirable.
• Knowledge of planning and scheduling systems, planning master data management, purchase order expedites, spares logistics, inventory control theories with prior experience related to semiconductor, electronics industry or related high-volume customers are desirable. 

Skills

• Fluent in English is a must
• Experience with SAP and Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong ability to analyze large datasets, interpret complex data, and derive meaningful insights.
• highest level of communicative competence
• Fluency in Mandarin Chinese is always a plus

Job Description

• Kit Preparation: Build "kits" to ensure Field service engineer / Customer have everything needed for the job before starting.
• Kit Planning & Scheduling: Develop kitting schedules that align with PM cycle.
• Inventory & Supplier Management:
• Analyze historical demand, adjust planning & validate forecasts.
• Manage stocking levels, E&O and inventory rebalancing.
• Support NPI planning, initial stocking strategies, and part lifecycle transitions.
• Monitor and validate MRP accuracy.  Responsible & resolves data integrity issues.  Responds to MRP validation inquiries from purchasing community.
• Expediting materials when foreseeing shortage in material horizontal table.
• Coordination: Act as the primary liaison between FSE, CSR, Buyer, Forecaster, and Logistics.
• Demonstrate ability to lead cross-functional meetings to drive the commitments or results.
• Regular analysis report and Ad-Hoc analysis support are both required.

Apply today to be part of what’s next.

Job's mission

As a Demand Planner, you will play a critical role in ensuring service readiness by proactively planning, kitting, and scheduling spares to support sanitation and preventive maintenance activities. This role sits at the center of Field Service, Service Operations, and Supply Chain, helping minimize equipment downtime through accurate forecasting, strong material control, and effective cross‑functional coordination.

What you will be working on

• Kit Preparation & Management
  • Build and manage clean kits to ensure Field Service Engineers and customers have all required materials prior to job execution.
• Kit Planning & Scheduling
  • Develop and maintain kitting schedules aligned with preventive maintenance (PM) cycles and service demand.
• Inventory & Supplier Management
  • Analyze historical demand and validate forecasts to optimize planning accuracy.
  • Manage inventory levels, including excess & obsolete (E&O) materials and inventory rebalancing.
  • Support NPI planning, initial stocking strategies, and part lifecycle transitions.
  • Monitor MRP accuracy, resolve data integrity issues, and respond to MRP validation inquiries from purchasing teams.
  • Proactively expedite materials when potential shortages are identified.
• Cross‑Functional Coordination
  • Act as the primary liaison among Field Service Engineers, Customer Service Representatives, Buyers, Forecasters, and Logistics to ensure smooth execution and timely material availability.

What we are looking for

• Bachelor’s degree in Supply Chain, Engineering, Business, or a related field
• 3–6 years of experience in customer service, order fulfillment, material planning, or supply chain
• Knowledge of forecasting, planning, and scheduling systems, inventory management principles, and spares logistics
• Experience working with SAP and Microsoft Office (Excel, Word, PowerPoint)
• Strong planning and organizational skills, with the ability to manage multiple priorities in a deadline‑driven environment
• Excellent communication skills, including strong Japanese & English proficiency (written and spoken) to support global collaboration

What sets you apart

• Experience supporting Japanese customers or market
• JLPT N1 or N2 certification in Japanese
• Experience in the semiconductor, electronics, or high‑volume manufacturing industry
• Hands‑on experience supporting NPI and complex part lifecycle management
• Strong data discipline with a high level of attention to detail and data integrity
• Proven ability to work independently while taking full ownership of deliverables
• Proactive mindset with the ability to anticipate issues and drive solutions across teams

Join ASM as a Engineer II, Equipment Engineering and become a key contributor at the forefront of semiconductor innovation! In this hands‑on, technology‑rich role, you’ll work directly with our advanced thermal and plasma ALD systems, ensuring the tools that enable next‑generation chip manufacturing perform at their best every day. You’ll be part of an expert R&D and engineering environment - digging into complex mechanical, electrical, pneumatic, and vacuum systems; troubleshooting precision tools; and supporting engineers on high‑impact hardware and process challenges. Whether you’re investigating alarms, performing preventive maintenance, helping install new equipment, or driving root‑cause analysis, your work directly supports ASM’s reputation for world‑class reliability and performance.

If you love solving problems, working with sophisticated high‑tech equipment, and contributing to innovations that power phones, cars, data centers, and more, this role puts you at the heart of it. You’ll grow your skills, collaborate with highly skilled engineers, and make a measurable impact on technology used around the world - all while learning from the best in the industry.

Key Responsibilities

• Perform preventive and corrective maintenance of thermal and plasma ALD equipment
• Collaborate with Process Engineers to resolve hardware and process related issues
• Conduct root cause analysis and implement effective solutions for equipment failures
• Support the installation and qualification of new equipment and facility upgrades
• Assist in spare parts and chemical inventory management
• Document completed work with clear and concise technical reporting
• Ensure compliance with safety and clean room protocols

Skills

We are looking for someone who has the following knowledge and experience:

• Bachelor’s degree or higher in the field of engineering or science with +1 years of relevant experience
• Understanding of vacuum technology and mechanical systems (e.g., gas lines, heaters, pumps)
• Experience working with chemicals is a plus
• Familiarity with thin film deposition techniques such as ALD and PECVD is a plus
• Awareness of safety measures of working in semiconductor environment
• Ability to read and interpret technical drawings and process flow diagrams
• Strong analytical and troubleshooting skills
• Fluent written and verbal communication skills in English is required

Join ASM as a Senior Engineer I, Equipment Engineering and become a key contributor at the forefront of semiconductor innovation! In this hands‑on, technology‑rich role, you’ll work directly with our advanced thermal and plasma ALD systems, ensuring the tools that enable next‑generation chip manufacturing perform at their best every day. You’ll be part of an expert R&D and engineering environment - digging into complex mechanical, electrical, pneumatic, and vacuum systems; troubleshooting precision tools; and supporting engineers on high‑impact hardware and process challenges. Whether you’re investigating alarms, performing preventive maintenance, helping install new equipment, or driving root‑cause analysis, your work directly supports ASM’s reputation for world‑class reliability and performance.

If you love solving problems, working with sophisticated high‑tech equipment, and contributing to innovations that power phones, cars, data centers, and more, this role puts you at the heart of it. You’ll grow your skills, collaborate with highly skilled engineers, and make a measurable impact on technology used around the world - all while learning from the best in the industry.

Key Responsibilities

• Perform preventive and corrective maintenance of thermal and plasma ALD equipment
• Collaborate with Process Engineers to resolve hardware and process related issues
• Conduct root cause analysis and implement effective solutions for equipment failures
• Support the installation and qualification of new equipment and facility upgrades
• Assist in spare parts and chemical inventory management
• Document completed work with clear and concise technical reporting
• Ensure compliance with safety and clean room protocols

Skills

We are looking for someone who has the following knowledge and experience:

• Bachelor’s degree or higher in the field of engineering or science with +1 years of relevant experience
• Understanding of vacuum technology and mechanical systems (e.g., gas lines, heaters, pumps)
• Experience working with chemicals is a plus
• Familiarity with thin film deposition techniques such as ALD and PECVD is a plus
• Awareness of safety measures of working in semiconductor environment
• Ability to read and interpret technical drawings and process flow diagrams
• Strong analytical and troubleshooting skills
• Fluent written and verbal communication skills in English is required

Join ASM as a Technician II, Equipment Engineering and become a key contributor at the forefront of semiconductor innovation! In this hands‑on, technology‑rich role, you’ll work directly with our advanced thermal and plasma ALD systems, ensuring the tools that enable next‑generation chip manufacturing perform at their best every day. You’ll be part of an expert R&D and engineering environment - digging into complex mechanical, electrical, pneumatic, and vacuum systems; troubleshooting precision tools; and supporting engineers on high‑impact hardware and process challenges. Whether you’re investigating alarms, performing preventive maintenance, helping install new equipment, or driving root‑cause analysis, your work directly supports ASM’s reputation for world‑class reliability and performance.

If you love solving problems, working with sophisticated high‑tech equipment, and contributing to innovations that power phones, cars, data centers, and more, this role puts you at the heart of it. You’ll grow your skills, collaborate with highly skilled engineers, and make a measurable impact on technology used around the world - all while learning from the best in the industry.

Key Responsibilities

• Perform preventive and corrective maintenance on thermal and plasma ALD equipment.
• Troubleshoot mechanical, electrical, pneumatic, and vacuum‑related issues on R&D tools.
• Assist equipment and process engineers in resolving hardware and process-related problems.
• Conduct basic root cause analysis and implement corrective actions under engineer guidance.
• Support installation, modification, and qualification of new equipment and facility upgrades.
• Monitor tool status, alarms, and performance; escalate issues appropriately.
• Assist in spare parts, consumables, and chemical inventory management.
• Maintain accurate documentation of maintenance activities, tool status, and repair actions.
• Follow all required cleanroom, safety, and chemical handling protocols.

Skills & Qualifications

Ideally, we’re looking for someone with:

• Bachelor’s degree in electronics, mechatronics, mechanical engineering, automation, chemical engineering or a related field.
• 1+ years of hands‑on experience working with complex equipment, high‑precision tools, or automation systems.
• Basic understanding of vacuum systems, pumps, gas lines, heaters, valves, and related mechanical assemblies.
• Experience working with chemicals or in a semiconductor cleanroom is considered an advantage.
• Familiarity with thin‑film deposition techniques (ALD, PECVD) is a plus.
• Ability to read and interpret mechanical schematics, wiring diagrams, and P&IDs.
• Strong analytical, troubleshooting, and problem‑solving skills.
• Good communication skills and fluency in English (written and verbal).

Join ASM as a Technician II, Equipment Engineering and become a key contributor at the forefront of semiconductor innovation! In this hands‑on, technology‑rich role, you’ll work directly with our advanced thermal and plasma ALD systems, ensuring the tools that enable next‑generation chip manufacturing perform at their best every day. You’ll be part of an expert R&D and engineering environment - digging into complex mechanical, electrical, pneumatic, and vacuum systems; troubleshooting precision tools; and supporting engineers on high‑impact hardware and process challenges. Whether you’re investigating alarms, performing preventive maintenance, helping install new equipment, or driving root‑cause analysis, your work directly supports ASM’s reputation for world‑class reliability and performance.

If you love solving problems, working with sophisticated high‑tech equipment, and contributing to innovations that power phones, cars, data centers, and more, this role puts you at the heart of it. You’ll grow your skills, collaborate with highly skilled engineers, and make a measurable impact on technology used around the world - all while learning from the best in the industry.

Key Responsibilities

• Perform preventive and corrective maintenance on thermal and plasma ALD equipment.
• Troubleshoot mechanical, electrical, pneumatic, and vacuum‑related issues on R&D tools.
• Assist equipment and process engineers in resolving hardware and process-related problems.
• Conduct basic root cause analysis and implement corrective actions under engineer guidance.
• Support installation, modification, and qualification of new equipment and facility upgrades.
• Monitor tool status, alarms, and performance; escalate issues appropriately.
• Assist in spare parts, consumables, and chemical inventory management.
• Maintain accurate documentation of maintenance activities, tool status, and repair actions.
• Follow all required cleanroom, safety, and chemical handling protocols.

Skills & Qualifications

Ideally, we’re looking for someone with:

•  Associates' degree in electronics, mechatronics, mechanical engineering, automation, chemical engineering or a related field.
• 1+ years of hands‑on experience working with complex equipment, high‑precision tools, or automation systems.
• Basic understanding of vacuum systems, pumps, gas lines, heaters, valves, and related mechanical assemblies.
• Experience working with chemicals or in a semiconductor cleanroom is considered an advantage.
• Familiarity with thin‑film deposition techniques (ALD, PECVD) is a plus.
• Ability to read and interpret mechanical schematics, wiring diagrams, and P&IDs.
• Strong analytical, troubleshooting, and problem‑solving skills.
• Good communication skills and fluency in English (written and verbal).

What you will be working on

• Kits & Repair Management  
  • Create tracking reports to monitor the status of customer parts, repairs, RMAs, and service requests processing.  
  • Develop and maintain kits schedules aligned with preventive maintenance (PM) cycles and service demand. 
  • Ensure accurate PM (preventive maintenance) activity reporting and data sharing with internal teams, external vendors, and customers. 

• Order fulfilment 
  • Create and maintain accurate Sales Orders and Reports within SAP. 
  • Deal with stock operations and identify/reconcile discrepancies between physical and system inventory records. 

• Cross‑Functional Coordination 
  • Collaborate with business development and account teams to align on customer service level agreements for spares and execute processes accordingly. 
  • Act as the primary liaison among Field Service Engineers, Planners, Buyers, Forecasters, and Logistics to ensure smooth execution. 
  • Independently facilitate cross-regional meetings to ensure alignment on global operation goals. 

• Customer Relationship 
  • Proactively escalate and follow up on customer requests via phone & email to ensure timely resolution.  
  • Cultivate a deep understanding of customer requirements and build strong customer relationships. 

What we are looking for

• Bachelor’s degree in Supply Chain, Business, or a related field 
• 6–8 years of experience in customer service, order fulfillment, material planning, or supply chain 
• Experience in managing Spares, Customer Fulfillment, and Logistics operations is preferred  
• Structured and collaborative problem-solving skills leveraging analytics
• Experience in working with SAP and Microsoft Office (Excel, Word, PowerPoint) 
• Excellent communication skills, including professional English proficiency (written and spoken) to support global collaboration 

What sets you apart

• Proactive Ownership: You don't just wait for instructions; you identify gaps and take the lead in closing them. 
• Analytical Edge: You have a "knack" for numbers and can tell a story through data to influence decision-making. 
• Global Mindset: You are comfortable working across time zones and enjoy the challenge of coordinating with diverse teams. 
• Adaptability: You thrive in fast-paced environments and can pivot quickly when customer priorities shift. 

What you will be working on

1. Kits & Repair Management  

• Create tracking reports to monitor the status of customer parts, repairs, RMAs, and service requests processing.  
• Develop and maintain kits schedules aligned with preventive maintenance (PM) cycles and service demand. 
• Ensure accurate PM (preventive maintenance) activity reporting and data sharing with internal teams, external vendors, and customers. 

2. Order fulfilment 

• Create and maintain accurate Sales Orders and Reports within SAP. 
• Deal with stock operations and identify/reconcile discrepancies between physical and system inventory records. 

3. Cross‑Functional Coordination 

• Collaborate with business development and account teams to align on customer service level agreements for spares and execute processes accordingly. 
• Act as the primary liaison among Field Service Engineers, Planners, Buyers, Forecasters, and Logistics to ensure smooth execution. 
• Independently facilitate cross-regional meetings to ensure alignment on global operation goals. 

4.Customer Relationship 

• Proactively escalate and follow up on customer requests via phone & email to ensure timely resolution.  
• Cultivate a deep understanding of customer requirements and build strong customer relationships. 

What we are looking for

• Bachelor’s degree in Supply Chain, Business, or a related field 

• 6–8 years of experience in customer service, order fulfillment, material planning, or supply chain 

• Experience in managing Spares, Customer Fulfillment, and Logistics operations is preferred  

• Structured and collaborative problem-solving skills leveraging analytics 

• Experience in working with SAP and Microsoft Office (Excel, Word, PowerPoint) 

• Excellent communication skills, including professional English proficiency (written and spoken) to support global collaboration 

What sets you apart

• Proactive Ownership: You don't just wait for instructions; you identify gaps and take the lead in closing them. 

• Analytical Edge: You have a "knack" for numbers and can tell a story through data to influence decision-making. 

• Global Mindset: You are comfortable working across time zones and enjoy the challenge of coordinating with diverse teams. 

• Adaptability: You thrive in fast-paced environments and can pivot quickly when customer priorities shift. 

As a Field Service Engineer at ASM, you’ll have the opportunities to get involved in a wider scope of work compared to our larger competitors. While the workload is challenging, you are given the independence and autonomy to perform at your peak. This work requires thinking “outside of the box” in an innovative manner, so you must have the ability to collaborate with others to deliver creative solutions, work well under pressure and pay great attention to small details.

Shift work/On call working mode will be required.
Valid driver's license is required for this role.
Domestic and International travel of at least 25%~50% will be required for this role. 
The actual job grade will be determined based on skill set and experience.

Responsibilities:

• Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
• The ability to develop action plans for problem resolution and present to internal and external customers.
• Ensure communication channels, via phone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Develop improvements for processes, hardware and software for continuous improvement of ASM equipment / business operations. Coach / mentor lower level FSE’s to higher level skill sets.
• Projects manage new evaluations and present to client, you will be responsible for ensuring the success of the project.
• Leading new site start-up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Capable of working completely independent of supervision on highly complex problems while meeting project/task timelines, objectives and goals.
• Support CS EE /Sales/BU as one team to success site base operation/service.

Qualifications:

• Ability to work in a team environment with tight deadlines and multiple priorities.
• Bachelor Degree or above in an Engineering discipline.
• 0-3 or 4~8 years above of technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment / CVD related industry. (EPI, CVD or PECVD relevant experience is a plus).
• Basic troubleshooting techniques in repairing complex microprocessor controlled electromechanical systems
• Strong positive attitude with excellent customer service skills
• Clear and concise both English/Mandarin verbal and written communications
• Knowledge of structured problem solving techniques
• Ability to work in a team environment, independently and/or with limited supervision
• Ability to handle multiple tasks

Senior Engineer I, Software Engineering - Factory Automation 

As part of ASM’s Software Engineering team, you’ll develop advanced control software that drives the most sophisticated semiconductor equipment in the world. Your work will directly impact robotics, gas flow systems, and temperature control hardware—delivering real-time results in chip manufacturing. Based in Phoenix, you’ll collaborate globally and help shape the future of semiconductor automation and factory integration.

What you will be working on:

• Design and develop factory automation features on the equipment side, including:
  • Remote command execution
  • Host-driven FOUP handling and workflow integration
  • Recipe management from host systems
  • Factory Automation (FA) ID management
• Build and enhance supervisor-layer software infrastructure, working closely with GUI and device control teams
• Troubleshoot and resolve issues related to factory automation and system integration, both during development and in production environments
• Collaborate with customer station controller teams to ensure seamless host-to-equipment communication
• Support feature validation and testing (e.g., DLab) and participate in on-tool debugging and issue resolution when needed

What we are looking for:

• Bachelor’s degree in Computer Science, Software Engineering, or a related field (Master’s preferred)
• Strong programming experience in C#
• 5+ years of professional software development experience
• Experience in the semiconductor or manufacturing automation industry
• Hands-on experience with factory automation systems and equipment integration
• Familiarity with industry standards such as:
  • SECS/GEM
  • GEM300
  • EDA / Interface A
• Experience working with Automated Material Handling Systems (AMHS)
• Experience with modern communication frameworks such as gRPC

What sets you apart

• 10+ years in software development and architecture
• Experience with:
• Strong problem-solving skills in complex, distributed systems

• Experience working in cross-functional and customer-facing environments

• Experience with performance profiling and memory optimization
• Exposure to Agile/Scrum methodologies

Job's mission

Technical Director for SK Hynix is a strategic business and technology leader, core to the long-term success of ASM’s business at SK Hynix. 

With deep expertise in semiconductor technology and a particular emphasis on advanced packaging, the preferred candidate will build influential customer relationships. 

The Technology Director will lead service, support, and process engineering teams globally to deliver targeted, high-performance solutions, coordinating with ASM’s worldwide technology resources.

What you will be working on

• Manage SK Hynix account globally for all technology-related matters, with focus on advanced packaging applications within ASM’s product suite.
• Build strong technical relationships with customers and related stakeholders.
• Understand customer’s advanced packaging roadmap and align product strengths and competitive insights with account strategy.
• Monitor closely the program progress and potential issue. Adjust strategies as needed.
• Align with BU on progress and issues to develop follow-up plan
• Anticipate future advanced packaging needs and foster long-term innovation and partnership with the customers.
• Develop, maintain, and ensure the relevance of technical information used by internal and external stakeholders.
• Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Drive continuous improvement of the customer experience through team, process and support tool development.
• Build strong cross-functional and matrixed relationships and collaborate with Product Marketing, Product Development, Service Engineering, and others to ensure a positive customer experience.
• Drive projects across multiple customer sites that secure business and build trust in ASM’s capabilities. Coordinate management reviews and alignment.
• Win customer trust as technical expert/leader

What we are looking for

• At least 15 years of experience in semiconductor capital equipment, working with SK Hynix Process Development Team is preferred
• Specific focus on Deposition system in Semiconductor Field is a must have. (advanced packaging development experience is a plus)
• Knowledge of Thin film /Diffusion deposition systems
• in Engineering discipline is preferred/ MS in Engineering or above. (Ph.D preferred)
• Good communication skill with customer R&D, Manufacturing & Purchasing with understanding of technology and the Products.
• Good internal communication and reporting skill in English
• Keep interest in new technology in semiconductor device manufacturing

What sets you apart

Leadership Capabilities

• Results Orientation – with a strong drive to improve business results, an ability to make decisions, and a desire to execute flawlessly. High energy is critical with a willingness to “roll up the sleeves” and get the job done.
• Business Acumen – including an understanding of business strategies, competitive challenges and the financial impact of business decisions. Strategic thinking and decision-making skills, strong analytical and problem solving skills, and a customer-focused mind-set are essential.
• Building Partnership – Identifying opportunities and taking action to build strategic relationships. Ensure that the organization understands and is responsive to the needs of the business.
• Strong communicator - Properly communicates at all levels of customer’s organization to deepen the business to business relationship for ASM
• A strong strategic thinker with the discipline of operational excellence
• A great coach and developer of talent. The ability to build a strong selling culture, organization and support structure
• An experienced commercial thinker that can accurately understand the business landscape including customers, brand owners and competitors to develop effective tactics for short term commercial offers and long term strategic alignment with the customer
• Problem Solving: Creative problem solving skills including negotiation and conflict resolution skills

Culture Fit & Impact

• 'Never give up' mind set 
• A positive, can-do attitude; strong drive for achievement; hands-on and results orientation
• High integrity, unquestionable business values and ethics
• Excellent communication skills (including presentation skills).
• Proven leadership and motivation skills to revitalize a winning sales & operational team.
• Excellent interpersonal and influencing skills in a fast, ethical and result-oriented environment.

Job's mission

Technical Director for Samsung account is a strategic business and technology leader, core to the long-term success of ASM’s business at Samsung Electronics.

With deep expertise in semiconductor technology and a particular emphasis on advanced packaging, the preferred candidate will build influential customer relationships. 

The Technology Director will lead service, support, and process engineering teams globally to deliver targeted, high-performance solutions, coordinating with ASM’s worldwide technology resources.

What you will be working on

• Manage Samsung account globally in terms of technology issues with customer service focus, regarding all ASM products and services.
• Build strong technical relationships with customers and related stakeholders.
• Understand customer’s advanced packaging roadmap and align product strengths and competitive insights with account strategy.
• Monitor closely the program progress and potential issues. Adjust strategies as needed.
• Align with BU on progress and issues to develop follow-up plan
• Anticipate future advanced packaging needs and foster long-term innovation and partnership with the customers.
• Develop, maintain, and ensure the relevance of technical information used by internal and external stakeholders.
• Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Drive continuous improvement of the customer experience through team, process and support tool development.
• Build strong cross-functional and matrixed relationships and collaborate with Product Marketing, Product Development, Service Engineering, and others to ensure a positive customer experience.
• Drive projects across multiple customer sites that secure business and build trust in ASM’s capabilities. Coordinate management reviews and alignment.
• Win customer trust as technical expert/leader

What we are looking for

• At least +15 years of experience in semiconductor capital equipment, working with Samsung Process Development Team is preferred
• Specific focus on Deposition system in Semiconductor Field is a must have. (advanced packaging development experience is a plus)
• Knowledge of Thin film /Diffusion deposition systems
• in Engineering discipline is preferred/ MS in Engineering or above. (PhD preferred)
• Good communication skill with customer R&D, Manufacturing & Purchasing with understanding of technology and the Products.
• Good internal communication and reporting skill in English
• Keep interest in new technology in semiconductor device manufacturing

What sets you apart

Leadership Capabilities

• Results Orientation – with a strong drive to improve business results, an ability to make decisions, and a desire to execute flawlessly. High energy is critical with a willingness to “roll up the sleeves” and get the job done.
• Business Acumen – including an understanding of business strategies, competitive challenges and the financial impact of business decisions. Strategic thinking and decision-making skills, strong analytical and problem solving skills, and a customer-focused mind-set are essential.
• Building Partnership – Identifying opportunities and taking action to build strategic relationships. Ensure that the organization understands and is responsive to the needs of the business.
• Strong communicator - Properly communicates at all levels of customer’s organization to deepen the business to business relationship for ASM
• A strong strategic thinker with the discipline of operational excellence
• A great coach and developer of talent. The ability to build a strong selling culture, organization and support structure
• An experienced commercial thinker that can accurately understand the business landscape including customers, brand owners and competitors to develop effective tactics for short term commercial offers and long term strategic alignment with the customer
• Problem Solving: Creative problem solving skills including negotiation and conflict resolution skills

Culture Fit & Impact

• 'Never give up' mind set 
• A positive, can-do attitude; strong drive for achievement; hands-on and results orientation
• High integrity, unquestionable business values and ethics
• Excellent communication skills (including presentation skills).
• Proven leadership and motivation skills to revitalize a winning sales & operational team.
• Excellent interpersonal and influencing skills in a fast, ethical and result-oriented environment.

As a Field Service Engineer at ASM, you’ll have the opportunities to get involved in a wider scope of work compared to our larger competitors. While the workload is challenging, you are given the independence and autonomy to perform at your peak. This work requires thinking “outside of the box” in an innovative manner, so you must have the ability to collaborate with others to deliver creative solutions, work well under pressure and pay great attention to small details.

Shift work/On call working mode will be required.
Valid driver's license is required for this role.
Domestic and International travel of at least 25%~50% will be required for this role. 
The actual job grade will be determined based on skill set and experience.

Responsibilities:

• Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
• The ability to develop action plans for problem resolution and present to internal and external customers.
• Ensure communication channels, via phone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Develop improvements for processes, hardware and software for continuous improvement of ASM equipment / business operations. Coach / mentor lower level FSE’s to higher level skill sets.
• Projects manage new evaluations and present to client; you will be responsible for ensuring the success of the project.
• Leading new site start-up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Capable of working completely independent of supervision on highly complex problems while meeting project/task timelines, objectives and goals.
• Support CS EE /Sales/BU as one team to success site base operation/service.

Qualifications:

• Ability to work in a team environment with tight deadlines and multiple priorities.
• Bachelor Degree or above in an Engineering discipline.
• 0-3 or 4~8 years above of technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment / CVD related industry. (EPI, CVD or PECVD relevant experience is a plus).
• Basic troubleshooting techniques in repairing complex microprocessor controlled electromechanical systems
• Strong positive attitude with excellent customer service skills
• Clear and concise both English/Mandarin verbal and written communications
• Knowledge of structured problem solving techniques
• Ability to work in a team environment, independently and/or with limited supervision
• Ability to handle multiple tasks

As a Field Service Engineer at ASM, you’ll have the opportunities to get involved in a wider scope of work compared to our larger competitors. While the workload is challenging, you are given the independence and autonomy to perform at your peak. This work requires thinking “outside of the box” in an innovative manner, so you must have the ability to collaborate with others to deliver creative solutions, work well under pressure and pay great attention to small details.

Shift work/On call working mode will be required.
Valid driver's license is required for this role.
Domestic and International travel of at least 25%~50% will be required for this role.
The actual job grade will be determined based on skill set and experience.

Responsibilities:

• Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
• The ability to develop action plans for problem resolution and present to internal and external customers.
• Ensure communication channels, via phone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Develop improvements for processes, hardware and software for continuous improvement of ASM equipment / business operations. Coach / mentor lower level FSE’s to higher level skill sets.
• Projects manage new evaluations and present to client, you will be responsible for ensuring the success of the project.
• Leading new site start-up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Capable of working completely independent of supervision on highly complex problems while meeting project/task timelines, objectives and goals.
• Support CS EE /Sales/BU as one team to success site base operation/service.

Qualifications:

• Ability to work in a team environment with tight deadlines and multiple priorities.
• Bachelor Degree or above in an Engineering discipline.
• 0-3 or 4~8 years above of technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment / CVD related industry. (EPI, CVD or PECVD relevant experience is a plus).
• Basic troubleshooting techniques in repairing complex microprocessor controlled electromechanical systems
• Strong positive attitude with excellent customer service skills
• Clear and concise both English/Mandarin verbal and written communications
• Knowledge of structured problem solving techniques
• Ability to work in a team environment, independently and/or with limited supervision
• Ability to handle multiple tasks

Job mission

As a Senior Engineer II, Field Process, you play a critical role in enabling our customers’ success at the most advanced semiconductor technology nodes. Based in Higashi Hiroshima, you will work hands‑on at customer sites, leading complex process qualifications, resolving high‑impact tool and process issues, and partnering closely with customers and internal teams across the globe. Your expertise directly contributes to ASM’s reputation for technical excellence, reliability, and long‑term customer partnerships.

What you will be working on

• Plan, execute, oversee, and document process qualifications for new installations, conversions, and continuous improvement retrofits for PE‑CVD, PE‑ALD, ALD, CVD, and epitaxy reactors at customer sites
• Lead structured problem‑solving activities to identify root causes, develop robust solutions, and support rapid closure of tool excursion escalations during install and sustaining phases
• Act as a senior technical interface for customers, understanding current needs, identifying new opportunities, and anticipating future process requirements to build long‑term, trusted partnerships
• Develop, maintain, and standardize process recipes, experimental data, and technical documentation for use by internal teams and external stakeholders
• Drive continuous improvement initiatives focused on customer experience, tool performance, productivity, cost reduction, and process robustness
• Provide hands‑on field engineering support when required, including assembly, disassembly, calibration, decommissioning, and troubleshooting of advanced electro‑mechanical semiconductor capital equipment
• Collaborate closely with global hardware, process, R&D, and service teams to align field feedback with product and process improvements

What we are looking for

• Valid work authorization to work in Japan
• Master’s degree or higher in a materials‑focused STEM discipline such as materials science or engineering, physics, chemistry, electronic engineering, or nanotechnology
• Or a Bachelor’s degree in a STEM discipline with relevant professional experience in semiconductor processing or capital equipment
• Strong experience or solid technical foundation in one or more of the following: PE‑CVD, PE‑ALD, ALD, CVD, epitaxy, etch, PVD, surface preparation, photolithography, high‑temperature processing, or materials characterization
• Applied experience using data or signal processing tools such as Python, R, MATLAB, JMP, Tableau, Power BI, or equivalent
• Commitment to strong safety and quality cultures, both internally and at customer sites
• Good mechanical and electrical troubleshooting skills
• Ability to work effectively in cleanroom and office environments for extended periods, both on‑site and remotely
• Strong collaboration skills and the ability to work across organizations, cultures, and disciplines while managing multiple priorities

What sets you apart

• Experience in customer‑facing roles within the semiconductor, capital equipment, or advanced manufacturing industries
• Proven ability to lead complex technical discussions with customers and internal stakeholders
• Willingness to travel domestically and internationally (typically 10–40%) to support customer sites across Japan, Asia, the US, and Europe
• Professional fluency in English
• Japanese language proficiency suitable for customer and on‑site collaboration is highly valued; additional languages are a plus

Senior Engineer I, Software Engineering

As part of ASM’s Software Engineering team, you’ll develop advanced control software that drives the most sophisticated semiconductor equipment in the world. Your work will directly impact robotics, gas flow systems, and temperature control hardware—delivering real-time results in chip manufacturing. Based in Phoenix, you’ll collaborate globally and help shape the future of semiconductor automation and factory integration.

Responsibilities:

• Design, develop, test, deploy, and maintain software for semiconductor manufacturing equipment
• Build software for Windows and real-time operating systems
• Troubleshoot and resolve issues in real-time control systems
• Triage mechanical, electrical, and software bugs
• Lead escalation calls with field engineers and global customers
• Collaborate with QA and Support teams to manage regression testing
• Author and review system specifications, software designs, and test plans
• Investigate internal and external problem reports and propose solutions
• Evaluate and recommend software engineering tools
• Participate in system design and scheduling efforts
• Integrate and support factory automation protocols such as SECS/GEM
• Work closely with automation teams to ensure seamless equipment-factory communication

Requirements:

• BS Degree in Computer Science or related field. MS preferred.
• Strong software development skills in C#
• 5+ years’ experience as a generalist or mid-stack software developer
• Experience in the semiconductor industry
• Hands-on experience with factory automation systems
• Familiarity with SECS/GEM, GEM300, EDA/Interface A protocols
• Experience with AMHS (Automated Material Handling Systems)

What sets you apart

• 10+ years in software development and architecture
• Experience with:
  • Machine control software (especially for semiconductor equipment)
  • Windows and real-time operating systems
  • Multi-threaded and real-time applications
  • GUI development and device drivers
  • Networking, data communications, and EtherCAT
  • Dynamic scheduling algorithms with deadlock avoidance

Senior Engineer I, Software Engineering - Factory Automation 

As part of ASM’s Software Engineering team, you’ll develop advanced control software that drives the most sophisticated semiconductor equipment in the world. Your work will directly impact robotics, gas flow systems, and temperature control hardware—delivering real-time results in chip manufacturing. Based in Phoenix, you’ll collaborate globally and help shape the future of semiconductor automation and factory integration.

Responsibilities:

• Design, develop, test, deploy, and maintain software for semiconductor manufacturing equipment
• Build software for Windows and real-time operating systems
• Troubleshoot and resolve issues in real-time control systems
• Triage mechanical, electrical, and software bugs
• Lead escalation calls with field engineers and global customers
• Collaborate with QA and Support teams to manage regression testing
• Author and review system specifications, software designs, and test plans
• Investigate internal and external problem reports and propose solutions
• Evaluate and recommend software engineering tools
• Participate in system design and scheduling efforts
• Integrate and support factory automation protocols such as SECS/GEM
• Work closely with automation teams to ensure seamless equipment-factory communication

Requirements:

• BS Degree in Computer Science or related field. MS preferred.
• Strong software development skills in C#
• 5+ years’ experience as a generalist or mid-stack software developer
• Experience in the semiconductor industry
• Hands-on experience with factory automation systems
• Familiarity with SECS/GEM, GEM300, EDA/Interface A protocols
• Experience with AMHS (Automated Material Handling Systems)

What sets you apart

• 10+ years in software development and architecture
• Experience with:
  • Machine control software (especially for semiconductor equipment)
  • Windows and real-time operating systems
  • Multi-threaded and real-time applications
  • GUI development and device drivers
  • Networking, data communications, and EtherCAT
  • Dynamic scheduling algorithms with deadlock avoidance

Job's mission

As a Senior Principal Engineer in Software Engineering, you will shape the software that directly powers ASM’s advanced packaging and hybrid bonding equipment. Your work will have immediate, visible impact on highly complex semiconductor systems, combining robotics, motion control, thermal systems, and process intelligence. In this role, you will lead software architecture, roadmap definition, and execution across multiple products while growing strong engineering teams and influencing global software strategy.

What you will be working on

• Define and own software development plans and roadmaps for advanced packaging solutions, delivering software across multiple hybrid bonding products in parallel.
• Lead end‑to‑end software development with a strong focus on first‑time‑right quality and robust release execution.
• Drive software architecture decisions that support long‑term business, scalability, and product evolution.
• Plan, manage, and execute multiple software baselines, ensuring on‑time delivery across complex development cycles.
• Collaborate closely with software quality teams to embed quality throughout the development lifecycle.
• Work cross‑functionally with process engineering, hardware engineering, and system integration teams to deliver tightly integrated equipment software.
• Partner with global software engineering leaders to align on software strategy, best practices, and technology direction.
• Measure, maintain, and continuously improve internal customer satisfaction.
• Build, mentor, and grow a strong team of software engineers, fostering technical excellence, ownership, and collaboration.
• Promote disciplined software baseline management, build management, and version control practices.

What we are looking for

• Bachelor’s or Master’s degree in Computer Science or a related field.
• Minimum 10 years of experience in software development and software baseline management.
• Strong hands‑on software development expertise in C++.
• Proven experience with customer‑oriented software baseline management and release planning.
• Solid background in modern software technologies and development practices.
• Demonstrated ability to drive software architecture aligned with long‑term business needs.
• Strong ownership mindset with proactive leadership and a customer‑oriented approach.
• Ability to define clear priorities, set ambitious yet realistic goals, and deliver results.
• Experience managing projects, schedules, activities, and resources effectively.
• Hands‑on experience with Jira, build management tools, and Git version control.

What sets you apart

• Experience in the semiconductor process equipment industry.
• Exposure to advanced packaging process flows such as CoWoS, SoIC, or InFO.
• Experience working in fast‑paced, customer‑driven, and rapidly evolving environments.
• Ability to handle multiple concurrent projects while meeting demanding timelines.
• Strong prioritization skills across complex and competing technical demands.

Job's mission

As a Senior Field Process Engineer, you will serve as a technical leader driving advanced process optimization and integration for ASM’s semiconductor manufacturing customers. Your expertise will directly influence customer satisfaction, product performance, and internal technology development. This role is pivotal in shaping ASM’s strategic engagement with key accounts and mentoring the next generation of engineering talent.

What you will be working on

• Lead the development and implementation of advanced thin-film deposition process solutions.
• Act as the technical lead for complex customer projects, ensuring timely delivery and high satisfaction.
• Own external field escalations and quality investigations, documenting and publishing lessons learned internally and externally.
• Analyze complex data sets to develop actionable plans and ensure successful outcomes.
• Maintain scorecards for owned applications, identify gaps, and drive closure plans to completion.
• Independently manage process and hardware development, device integration, CIP, and troubleshooting to meet product specifications.
• Understand customer integration strategies across multiple applications and identify new business opportunities for ASM.
• Collaborate with senior engineers and customers to align on technology roadmaps, process flows, and strategic inflection points.
• Proactively resolve technical issues and develop solutions that enhance ASM’s market position.
• Partner with customers to define process and integration requirements.
• Generate and present technical documentation, reports, and presentations to customer leadership and internal business units.
• Provide mentorship and guidance to junior engineers.

What we are looking for

• Master’s or Ph.D. in Material Science, Chemical Engineering, Physics, or a related technical discipline.
• In-depth work experience in thin-film deposition or related semiconductor processes, preferably within an OEM capital equipment company.
• Proven ability to build trusted partnerships with customers and internal stakeholders.
• Strong customer-focused mindset with a results-driven approach.
• Excellent verbal and written communication skills in both Korean and English, with the ability to present technical and strategic content to diverse audiences.
• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
• Demonstrated leadership in team environments, with the ability to supervise and inspire others.
• Willingness to work in a cleanroom environment while adhering to safety protocols and wearing appropriate PPE.

Job's mission

As a Senior Field Process Engineer, you play a central role in bringing ASM’s most advanced technologies to life at our customers’ fabs. You sit at the intersection of innovation and real‑world manufacturing, turning breakthrough science into high‑performance processes that help customers solve their toughest integration challenges. Your work strengthens ASM’s position as the industry’s trusted technology partner—driving successful NPIs, accelerating roadmap milestones, and shaping the next generation of semiconductor devices.

What you will be working on

• Partner closely with customer and product teams to understand technology roadmaps, process flows, inflection points, and business challenges. Identify opportunities where ASM can deliver added value.
• Collaborate with customer and product teams to execute penetration and defense strategies, including product demonstrations.
• Coordinate internally to plan, collect data, analyze results, and report on customer demos for existing process applications.
• Design and execute simple DOE (Design of Experiments) evaluations to characterize process windows for new installations.
• Conduct experiments and tests, analyze data, and prepare comprehensive reports for internal and external stakeholders.
• Support tool installation and process qualification activities.

What we are looking for

• Ph.D. in Chemistry, Materials Science, Physics, Electrical Engineering, or a related field.

What sets you apart

• Hands-on experience in semiconductor device fabrication, particularly thin-film deposition processes (ALD, PEALD, Epitaxy, PECVD, or similar).
• Familiarity with 3D NAND flash memory processes and integration is a strong advantage.
• Solid understanding of semiconductor device physics and electrical characterization techniques.
• Proficiency in statistical analysis tools such as JMP.
• Exceptional verbal and written communication skills, with the ability to convey complex technical concepts clearly and concisely.
• Strong collaboration skills to work effectively with diverse teams and meet project milestones.
• Ability to work in a fab environment, including wearing cleanroom garments and performing standby duties.
• Willingness to support short-term overseas assignments.

ASM is recruiting for Senior Engineer , Field Process in our ALD/EPI/PEALD/CVD business function located in Taichung. As part of a team, you'll provide process support / trouble shooting at client site. As a key driver of business success, you will play a vital role in strengthening and enabling business success through developing and improving processes run on our tool sets at customer sites. As a Field Process Engineer you will be responsible to understand our customers’ needs, and provide process support and subsequent implementation with alignment with BUs to ensure we deliver service and value to meet even exceed customers’ expectation.
 

Responsibilities:

• Evaluate, understand and identify current customer needs & new opportunities, while also anticipating future needs and building long-term sustainable relationship and solutions.
• Develop, maintain, and ensure relevance of technical information used by internal and external stakeholders.
• Drive and manage new product penetration & installation and subsequent process development.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Drive continuous improvement of the customer experience through team, process and support tool development.
• Support CS EE /Sales/BU as one team to success new application penetration, site base operation and service.

Qualifications:

• PhD is preferred; Master/PhD in Physics, Chemistry, Materials Science, Electrical Engineering, Chemical Engineering, Mechanical engineering or a related discipline.
• Minimum of 3-5 years’ experience as process engineer, or a combination of academic and industry experience with relevant expertise in PEALD, PECVD, and thin films deposition techniques
• Strong foundational knowledge and hands on experience with semiconductor device applications (DRAM and NAND), vacuum techniques, film characterization and metrology, and thin film ALD deposition processes and equipment.
• Candidates with a track record of optimizing film deposition and process development, especially with ALD, PEALD, PECVD, Epitaxy, will be given preference
• Strong industry experience managing teams that support complex instrumentation, applications and informatics by phone and at customer locations
• Clear and concise both English/Mandarin verbal and written communications

Job’s mission

At ASM, our success with strategic customers is built on exceptional service leadership.
As Director, Field Service for the Samsung Account, you will play a defining role in shaping and leading ASM’s service partnership with one of the world’s most advanced semiconductor manufacturers.

This is a high-impact, executive-facing leadership role where you will own end-to-end field service delivery for Samsung across Korea and the United States, ensuring operational excellence, trusted partnerships, and long-term business success. Reporting directly to the Samsung Account General Manager, you will lead a large, highly skilled organization of approximately 100 service professionals, operating in a fast-paced, mission-critical fab environment.

What you will be working on

• Lead the global Field Service strategy for ASM’s Samsung Account, aligning service execution with customer roadmaps and ASM’s long-term business objectives
• Inspire, develop, and manage a ~100-person Field Service and Service Operations organization, fostering a culture of accountability, safety, and continuous improvement
• Act as the senior service leader and escalation owner for Samsung, ensuring rapid resolution of critical issues and consistent delivery of world-class service
• Build and sustain trusted, executive-level relationships with key Samsung stakeholders across engineering, operations, and leadership teams
• Drive service performance excellence, including equipment uptime, service quality, workforce effectiveness, and customer satisfaction
• Partner closely with Account Management, Business Units, Engineering, and Global Service organizations to solve complex technical and operational challenges
• Anticipate customer investment cycles and proactively align service capacity, capabilities, and organizational readiness
• Champion talent development, succession planning, and leadership pipeline growth within the Samsung-dedicated service organization

What we are looking for

• 20+ years of experience in the semiconductor equipment or related capital equipment industry
• Proven experience directly supporting or managing the Samsung Account in a customer-facing leadership role
• Strong background with ALD equipment (Thermal ALD, PEALD, or equivalent technologies); experience with ASM or comparable equipment suppliers is welcome
• Demonstrated success leading large-scale field service or technical organizations, ideally across multiple sites and regions
• Ability to operate effectively at both strategic and hands-on operational levels in demanding, high-expectation customer environments
• Excellent communication and influencing skills with senior customer and internal stakeholders on a global scale

What sets you apart

• Direct experience supporting Samsung Foundry, Memory businesses
• Master’s degree or higher in Engineering or a related technical discipline; MBA or equivalent business leadership education preferred
• Proven experience leading service or operations for top‑tier global semiconductor customers
• Deep understanding of fab operations, customer escalation management, and long‑term service partnership models
• Strong track record of success in matrixed, global organizations with complex stakeholder environments

Job's mission

Shape the future of semiconductor innovation through strategic customer partnerships. As an Account Management (snr) manager at ASM, you’ll lead global engagement with a key customer, aligning business opportunities with long-term technology needs. Your work will connect ASM’s innovations with customer success through insight, collaboration, and execution.

What you will be working on

• Manage a key account for all the business issues, all ASM products and services with clear execution metrics
• Drive increased share growth at a key customer for all the product segments
• Product and innovation introduction to the customer
• Communicate with customers and find future application
• Make presentation materials for internal/external use
• Make strategic list of opportunities aligned with Sales/KAT/Process
• Create JDP opportunity for new products and new application engagement
• Achieve minimum of one new application penetration per year
• Communicate with Product Management and Development Management to find a way to engage with customers.
• Develop deep customer relationships across the customers’ organization
• Build a high performing local commercial organization
• Identify emerging regional growth opportunities and develop business strategy
• Build strong relationships within key customer functions and tier suppliers
• Must be able to effectively coordinate strategic efforts of various internal multi-regional sales and technical support teams
• Develop short/long-term partnership programs with key customer's fab and procurement div., by doing that, improve sales revenue

What we are looking for

• At least 10 years of experience in semiconductor capital equipment sales for key account - Sales / Marketing / Purchasing
• B.S. in an engineering discipline is plus
• Large account management experience
• Knowledge of thin film deposition systems
• Having a superior ability to drive the strategy within a global matrixed organization is preferred
• Deep and extensive professional network with key account executives
• Good communication skill with customer R&D, Manufacturing & Purchasing understanding technology and the Products
• Continuous interest in new Technology
• Keep interest in new technology in semiconductor device manufacturing
• Bilingual / Fluent in English and Japanese

Step into a career with ASM, where cutting edge technology meets collaborative culture. ​

For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving.  But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world.  Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.  

We're seeking a Senior Director, Account Technologist to join our team in Boise, Idaho. 

Job Responsibilities

• Lead DRAM, NAND, and advanced packaging technology engagement for key customer new products/applications penetration
• Drive and maintain roadmaps to ensure ASM is aligned to support customer requirements
• Engage customer proactively to build and manage relationships with key technology executives/decision makers
• Maintain application position with customer R&D and HVM teams (Ensure HVM feedback is accounted for in future defense of process wins and defend existing HVM applications won)
• Drive module process and equipment fundamental improvements to ensure we meet customer needs and win applications
• Define overall NPI program schedules, align on, and drive required execution plans and program deliverables to completion while meeting critical milestones (customer’s roadmap)
• Proactively identify talent and continuously develop team members with a deliberate roadmap
• Develop metrics to measure NPI program performance and to drive improvement through successive product introduction.
• Build strong cross-functional and matrixed relationships and collaborate with Product Marketing, Product Development, Service Engineering, and others to ensure a positive customer experience

Education & Experience:

• Materials Science, Electrical Engineering, Chemical Engineering, Physics, or related field.
• 15+ years (bachelor) or 12+years (M.S./Dr.) of experience in the semiconductor field, especially in Thin Film/PECVD/LPCVD/PEALD/tALD module process development. Tool vendor experience is plus.
• Strong project management and analytical skills
• Proven success in building collaborative partnerships with customers and internal organizations.
• Effective English oral and written communication skills
• Strong leadership qualities to exercise influence both throughout the organization and with BU/Service Team.
• Goal and customer oriented
• Positive and energetic attitude with strong work ethic and initiative

Service Director, Japan

Position Summary

The Service Director will be responsible for maintaining positive customer relationships while providing highly valued services and support to ASM Japan customers. The Service Director will lead a team of service operations managers and field service engineers to provide world class customer service to ensure positive outcomes for ASM end users and technology buyers among Japan customer accounts. This position is relied upon by senior leaders and executive management stakeholders for delivering on both customer satisfaction initiatives and key business results.

Roles and Responsibilities

• Create /sustain a work environment and culture where safety and quality is top value
• Create/sustain a work environment and culture where mutual trust, respect, and open communication is highly valued
• Responsible for development of service leaders, service engineers and team performance is proactively managed through real time coaching and corrective actions as necessary
• Ensure all leadership and technical individual contributor pipeline plans are actively managed
• Full accountability for service and spares quarterly revenue forecast and forecast accuracy KPI
• Full accountability for service and spares P&L performance to meet annual operational plan
• Full accountability for meeting service operational KPI’s to meet annual operational plan
• Full accountability for workforce sizing to meet customer investment cycle and establishing workforce needs as part of annual operating plan setting.
• Responsible for contributing to the development and execution of strategic business initiatives to achieve revenue, margin, and market share growth within the service and spares business areas.
• Must be able to influence other senior leaders and executives through clear, concise, and cognitive communication with all relevant data

Education：

Bachelor’s or Master’s Degree in an engineering field required; with an MBA being a plus. 

Required Experience & Expertise

• At least +15 years of experience in semiconductor industry supporting complex capital equipment and process technology support.
• +10 years in a leader/ people management role
• Extensive knowledge and experience with customer satisfaction, service & spares business, and or account management, preferably within the semiconductor industry.  
• Knowledge of Thin film / Metal / Diffusion deposition systems
• Good communication skill with customer R&D, Manufacturing with understanding of technology and the Products.
• Keep interest in new technology in semiconductor device manufacturing.
• Fluent in both Japanese and English
• Excellent interpersonal and influencing skills in a fast, ethical, and result-oriented environment.

Shape the future of semiconductor technology at a company that’s growing fast - and investing in the best. 

ASM is expanding its technology leadership and market impact across multiple semiconductor applications. As a Technical Director, you will play a pivotal role in identifying and shaping critical technology inflections that drive mid- to long-term business growth. This role offers significant opportunity to influence strategy, work closely with customers on complex technical challenges, and grow your career in an environment where individuals truly matter. 

You will partner with customers, R&D, and global manufacturing teams to translate evolving technology needs into actionable roadmaps that enable new applications, secure business wins, and ensure successful transfer to high-volume manufacturing. 

What you’ll be doing 

• Identify and drive technology inflections that support ASM’s mid- and long-term business strategy. 

• Lead new product introduction (NPI) programs, including system qualification and system matching, to meet or exceed customer performance requirements. 

• Serve as a trusted technical leader for customers, engaging directly with their advanced development teams. 

• Understand current customer technology needs while anticipating future requirements and opportunities. 

• Develop and maintain technical roadmaps and materials for internal and external stakeholders. 

• Collaborate across Product Development, Product Marketing, Service Engineering, and Operations to deliver a strong customer experience. 

• Lead and coordinate multi-site, global customer projects that build trust in ASM’s capabilities and secure new business. 

• Drive alignment through structured reviews and cross-functional collaboration. 

What we’re looking for 

• PhD in Chemical Engineering, Materials Science, or a closely related discipline. 

• 10+ years of experience in the semiconductor industry, including leading a team 

• Deep semiconductor expertise with a strong understanding of manufacturing processes, market dynamics, and customer environments. 

• Proven technical leader with experience building, developing, and inspiring high-performing teams while driving meaningful change. 

• Strategic thinker and executor who can translate complex technical insights into clear roadmaps, decisions, and business impact. 

• Trusted communicator and influencer with executive-level presentation skills and the ability to engage effectively at all levels. 

• Collaborative, self-directed leader who thrives in fast-paced, matrixed organizations and builds strong partnerships with customers and internal teams. 

Why join ASM as a Technical Director 

• Access to industry-leading technology in a company with strong growth momentum. 

• The opportunity to win across multiple applications and markets. 

• High-impact, rewarding customer interactions solving real technical challenges. 

• A role where you are more than a number, with visibility, ownership, and a clear growth path. 

• A collaborative culture that values expertise, leadership, and results. 

JOB RESPONSIBILITIES 

• Responsible for the overall team management for process team, setting up the team targets based on the changing business needs and working closely with the local and global management team to ensure all targets are met;
• Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
• Drive continuous improvement of the customer experience through team, process and support tool development.
• Drive and manage new product installs and subsequent process development.
• Leading new site start up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Support CS EE /Sales/BU as one team to success site base operation/service.

REQUIREMENTS

• Master Degree or above.
• Solid technical knowledge and deep business perspective in the Semiconductor industry, preferably in CVD/ALD/Furnace/EPI related.
• Strong industry experience that support complex instrumentation, applications and informatics.
• Ability to work in a team environment with tight deadlines and multiple priorities.
• Ability to collaborate with others to find the best solutions
• Solid team management experience.
• Good command of English

As a key driver of business success, the Technical Director will play a vital role in strengthening and enabling business success through leading generation, product selection support for customers, and pre-sales consultation, as well as post-sale impact throughout the ownership life cycle of the customer.

The Technical Director will be responsible to understand ASM customers’ needs and provide overall strategy and subsequent implementation with alignment with BUs to ensure we deliver service and value to meet even exceed customers’ expectation. The aim is to increase new penetration opportunities, build customer relationships, manage process technology transfer and overall business growth.

Responsibilities

• Build and grow customer relationships.
• Identify technology inflections through customer interaction and articulate these inflections to internal stakeholders to help drive development of products.
• Develop, maintain, and ensure relevance of technical information used by internal and external stakeholders.
• Understand and build long-term innovative technology systems that enable enhanced customer relationships.
• Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Drive continuous improvement of the customer experience through team, process and support tool development.
• Build strong cross-functional and matrixed relationships and collaborate with Product Marketing, Product Development, Service Engineering, and others to ensure a positive customer experience.
• Drive projects that secure business and build trust in ASM’s capabilities.  Coordinate management reviews and alignment.

Education & Experience:

• Masters/PhD Degree in an Engineering discipline.
• Candidates with comparable experience, knowledge and skills will be considered.
• Demonstrated strong leadership skills with proven track record to drive changes and implement changes to benefit the organization.
• Proven success in building collaborative partnerships with customers and internal organizations.
• Experienced working with local, regional and global teams. High level of collaboration and work across other divisions – both co-located and globally to meet common goals and targets.
• Strong industry experience managing teams that support complex instrumentation, applications and informatics by phone and at customer locations.
• Adept at thinking strategically, organizing and illustrating those thoughts and translating plans into action within a matrixed environment.
• Possess the ability to self-direct and prioritize among competing goals and exhibit flexibility in a fast-paced environment.
• Demonstrated excellence in communication (verbal and written), negotiation, presentation, and interpersonal skills.
• Energetic, collaborative and proactive; a leader who can positively and productively impact both strategic and tactical finance and administration initiatives.
• Minimum 10 years of broad technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment industry.
• Strong market and industry knowledge and awareness of trends associated with our customer’s environments to properly develop and deploy customer solutions.

General Responsibilities

The  Service Manager reports to the Account Director and is responsible for all customer service of ASM products that are installed within the assigned region for Japan.  Support activities include equipment installation, qualification and service of ALD, PEALD, CVD, PECVD, and EPI equipment.  In addition to managing support of ASM equipment, the service manager has ownership of regional spare parts depots and consignment inventory levels.  The service manager is accountable to meet all financial targets for the region including service and spares businesses.  Managing and developing field service engineers.

Objectives

• Stay informed as needed relative to account goals, roadmaps, financial results, personnel issues, and supplier/customer/community concerns
• Motivate and communicate with direct reports to do superior work within allowed costs and schedule
• Measure results on a continuous basis, and take corrective actions
• Report completions, progress, problems, and opportunities to their manager
• Annual Goals (To be updated every year) Creating a professional service-organization for products in the region
• Creating a professional service-organization for the products in the region
• Improving the service organization structure for both customer and ASM
• Initiating standardization and guidelines
• Creating optimum environment for product support (installation tools/procedures, etc.)
• Give inputs to improve to the product organizations, especially concerning ease of maintenance and uptime. Introduces and improves reporting structures
• Developing new processes and procedures

Specific Duties

• Establish and maintain a “Safety and Quality First” culture while achieving customer required service goals
• Participate as early as possible in new product development activities so that Field Service Engineers (FSE’s) are able to support product introduction
• Advises site personnel on routine and non-routine tasks
• Resource scheduling
• Manages service jobs to completion within scheduled timeframes
• Ensure ASM meets all support contractual agreements
• Work with Sales to close on Spares and Service contracts
• Interacts with high level customers and internal personnel
• Participates in departmental policy making decisions
• Thinks strategically, with the ability to implement tactics
• Drive customer satisfaction
• Manage FSE utilization
• People management for the various departments
• Career development for direct reports
• Conducts Annual reviews for direct reports
• Manage FSE’s/group leaders to achieve maximum performance and maximize job satisfaction
• Interprets and executes policy and procedures to subordinates (drive adherence to Service Bulletins R&U, FSM usage, accurate time reporting, etc.)
• Ensure on-line documentation is being utilized by FSE’s to drive CIP
• Plans organization’s work and schedule work completions
• Organize the workforce to accomplish the plan
• Integrate their activities in cooperation with other organizations
• Define annual goals for the FSE’s to assist in achieving account objectives

Education Requirements

• Minimum -Bachelor’s degree or higher in Engineering or a related technical field.

Experience Requirements

• 5–10 years of experience in Field Service Management, preferably in the semiconductor capital equipment industry.

Skills & Competencies

• Business-level proficiency in both Japanese and English
• Must be able to interact and influence senior management levels; both internally and externally
• Experience with P&L management and general business processes
• Extensive knowledge and experience within a related service industry, customer satisfaction and account management, preferably in semiconductor industry
• Should have knowledge of semiconductor industry, related ASM applications and technology
• Good project and time management skills
• Good verbal and written communication skills
• Previous experience as People manager
• Experience with Forecasting revenue generation
• SAP knowledge required

Job's mission

As our Regional EHS Manager for Japan, you’ll be the driving force behind creating a safe, compliant, and proactive work environment across our local service operations. In this strategic role, you’ll lead health and safety programs that protect our people, ensure customer trust, and align with ASM’s global vision. You’ll work closely with regional leadership and global counterparts to ensure our safety standards stay ahead of evolving industry regulations and customer expectations.

What you will be working on

• Lead the execution and continuous improvement of ASM’s Health & Safety (H&S) programs across Japan’s Service region
• Serve as the main safety leader for the region, partnering with management, service teams, and customer sites to ensure safe work environments
• Ensure compliance with all applicable local/regional regulations, ASM policies, SEMI standards, and customer-specific safety procedures
• Provide strategic and tactical guidance on H&S matters to Japan Service Management and Global EHS leaders
• Serve as a subject matter expert to regional teams on safety-related issues and workplace risk mitigation
• Analyze safety data and metrics, identify trends, and implement action plans that drive performance and reduce risk
• Coordinate and enhance safety incident investigations, emergency response planning, and health case reporting
• Develop, maintain, and deliver safety training programs for service engineers and office personnel
• Build and maintain trusted relationships with customer EHS counterparts to align programs and ensure seamless compliance
• Organize and lead safety committee meetings, representing the voice of the service organization
• Contribute to global alignment by working with other regional Service Safety Managers to define and standardize H&S procedures and documentation
• Provide leadership and technical guidance to a local team of EHS Engineers
• Travel up to 50% within Japan to support service offices and customer fab sites

What we are looking for

• Bachelor’s or Master’s degree in Health & Safety Engineering, Industrial Engineering, Chemical Engineering, Chemistry, or a related field
• Minimum of 7 years of progressive H&S experience in high-tech industries such as semiconductor manufacturing, equipment service, or design
• Deep knowledge of ISO 45001 standards and Japanese regulatory frameworks
• Experience working in or supporting semiconductor fabs or high-containment facilities
• Strong verbal and written communication skills in English and Japanese
• Comfortable working in cleanroom environments and around hazardous materials and systems

What sets you apart

• Knowledge of the semiconductor equipment industry, especially CVD/EPI wafer processing equipment and service ergonomics standards
• Experience with industrial hygiene methods and standards applicable to semiconductor environments
• Excellent written and verbal communication skills for interacting with customers and internal teams
• Strong analytical skills and demonstrated ability to identify risks and solve complex problems
• Ability to influence and collaborate across diverse levels of an organization
• Adapts well to fast-paced environments with evolving priorities, strategy, and growth

[Responsibilities]

• Customer Support & Escalation Management
  • Act as the single point of contact (POC) for customer technical issues and requests
  • Own customer escalations from problem identification through root cause analysis and final closure
  • Lead cross‑functional task forces and interface with BU Engineering and global support teams to resolve critical issues
• Tool Performance & Availability Improvement
  • Drive continuous improvement of system uptime, availability, and performance at customer sites
  • Analyze top issues using Pareto and data‑driven methodologies and prioritize corrective actions
  • Ensure implementation of corrective and preventive actions to avoid repeat issues
• Quality, NC, and Retrofit Management
  • Manage Non‑Conformances (NCs) and lead completion of 8D reports for critical issues
  • Support FCO, retrofit, and TSB activities for released products
  • Oversee IQ and warranty management to meet cycle time, cost, and quality targets
• NPI / CIP Support
  • Support NPI and CIP activities from a customer and field implementation perspective
  • Act as the product expert for assigned tools, ensuring knowledge transfer and best practice deployment
  • Collaborate with internal teams to feedback customer issues and drive design and process improvements
• Communication & Stakeholder Management
  • Provide clear and timely communication of issue status, risks, and action plans
  • Align internally with management and engineering on priorities and customer commitments
  • Maintain strong, trust‑based relationships with customers through professional and effective communication

[Requirements]

• Bachelor’s degree or higher in Engineering or a related technical field
• Strong system‑level understanding of hardware, software, and process integration
• Experience in semiconductor equipment support, product support, or field engineering roles
• Proven ability to manage customer escalations and work in high‑pressure environments
• Willingness to travel frequently to customer sites (travel percentage varies by assignment)

[Competencies]

• Strong customer focus and ownership mindset
• Structured problem‑solving and root cause analysis skills
• Excellent communication and stakeholder management skills
• Ability to lead cross‑functional teams and drive issues to closure

Job's mission

As a Lead I, Manufacturing Operation at ASM, you will oversee end-to-end manufacturing operations to ensure on-time delivery of capital equipment while driving productivity, operational discipline, and continuous improvement.
This role is responsible for overall production planning and scheduling, leading the organization through manufacturing supervisors, and handling manufacturing-related topics in close collaboration with global stakeholders, including managers based in Singapore. You will play a key role in managing capacity, anticipating manufacturing challenges, and aligning local operations with global manufacturing objectives.

What you will be working on

• Own and manage overall manufacturing planning and production schedules to meet tool output and delivery commitments
• Lead manufacturing operations through supervisors, ensuring technicians are effectively managed, deployed, and supported
• Monitor, analyze, and drive improvement of key manufacturing metrics including productivity, quality, safety, and training
• Provide regular operational updates and manufacturing metrics to management and cross-functional stakeholders
• Drive productivity improvement and cost optimization initiatives, including leading LEAN manufacturing projects
• Partner closely with Engineering teams on investigations, corrective actions, and non-conformance reviews
• Participate in manufacturing space expansion and capacity planning projects
• Anticipate operational risks and constraints, developing proactive mitigation and recovery plans
• Act as a key interface between local manufacturing operations and global manufacturing teams
• Ensure strong discipline of execution, safety compliance, and housekeeping standards across the manufacturing floor
• Coach, mentor, and develop manufacturing supervisors, including performance reviews and issue resolution

What we are looking for

• Bachelor’s degree in Engineering or a related discipline
• Minimum 12 years of total professional experience after bachelor’s degree graduation, including at least 3 years in a manufacturing management role
• Proven leadership capability with experience managing teams through supervisors
• Strong manufacturing planning, scheduling, and operational execution skills
• Business-level English communication skills (mandatory) to collaborate effectively with global stakeholders, including Singapore-based managers
• Solid understanding of manufacturing KPIs, productivity, quality, and capacity management
• Ability to work effectively in a cross-functional and inter-departmental environment
• Proficient in MS Excel and PowerPoint for reporting, analysis, and planning

What sets you apart

• Experience leading LEAN manufacturing or continuous improvement initiatives
• Prior involvement in manufacturing expansion or footprint optimization projects
• Strong discipline-of-execution mindset with a track record of operational excellence
• Experience working in a global manufacturing environment with frequent regional interactions
• Ability to balance strategic planning with hands-on operational leadership

We are seeking an R&D Metrology Engineer to join our dynamic materials development labs. The ideal candidate will be self-motivated, hands-on, and a resourceful problem solver with a strong understanding of materials characterization equipment and methods. In this role, you will work closely with ALD and Epi process engineers to develop and optimize next-generation materials for advanced node semiconductor processing.

This position requires working the early morning shift (1^st shift), including weekend coverage, to ensure optimal utilization and uptime of metrology equipment in a fast-paced R&D environment

Key Responsibilities

• Apply advanced metrology techniques to support the company’s materials and process development roadmap.
• Troubleshoot metrology equipment issues and collaborate with vendors to resolve hardware/software malfunctions.
• Partner with process engineers to select appropriate characterization methods and assist in data interpretation.
• Acquire and analyze metrology data; summarize findings for engineering and management review.
• Maintain tool uptime by partnering with vendors and supporting lab operations during off-hours.
• Train engineers on metrology tools, develop SOPs, and create recovery procedures for tool-down scenarios.
• Monitor uptime data; contribute to tool efficiency and continuous improvement initiatives.
• Develop metrology recipes and applications to streamline operations and solve technical challenges.
• Provide on-call support and ensure smooth lab operations during night and weekend shifts.
• Maintain LEAN 6S standards and contribute to a clean, organized lab environment.
• Stay current with industry trends by attending conferences, seminars, and workshops.

Required Qualifications

• Ph.D. in Materials Science and Engineering (preferred), or other engineering fields, Chemistry, Physics, Engineering, or related field.
• Hands-on experience with TEM, STEM, EDS, EELS, SEM, and FIB.
• Familiarity with techniques such as XRR, XRD, XRF, TXRF, FTIR, SPV, four-point probe, Hall effect, and defect inspection tools.
• Solid understanding of semiconductor processing and device fabrication.
• Proficiency in MS Office and JMP; strong data analysis and reporting skills.
• Excellent communication skills and ability to work independently and collaboratively.
• Availability for night and weekend support as needed.

Preferred Qualifications

• Experience developing metrology recipes and turnkey solutions.
• Background in lab operations and equipment maintenance.
• Programming experience, particularly in scripting or automation for data acquisition, data analysis, and tool control.

Role Summary

The Director, Operation Services position is a global operations leader responsible for the end-to-end delivery, scalability, and performance of ASM's operational service capabilities supporting semiconductor equipment manufacturing, installation, and lifecycle sales and services. Operating in a highly complex, customer-critical environment, this position will partner with Field Services, Manufacturing, Supply Chain, Engineering, and Commercial teams. 

This role owns the global operating model, ensuring consistent execution, operational excellence, and customer impact across ASM's worldwide footprint. 

Roles & Responsibilities 

Operational Strategy & Governance

• Define and execute the global Operations Services strategy aligned with ASM's business objectives, product roadmap, and installed base growth.
• Establish operating model that balances standardization with regional execution needs.
• Create governance, operating cadence, and performance management framework across regions.
• Strategic Advisor in operational scalability, risk, and service readiness. 

Service Delivery & Execution 

• Ownership of global delivery of operational services:
• Equipment manufacturing and configuration
• Tool installation and ramp readiness
• Installed base lifecycle support
• Customer and fab-site operational requirements
• Drive adherence to service standards, KPIs, SLAs, and customer commitments
• Ensure seamless handoffs from field leadership in the customer experience

Process Optimization & Continuous Improvement 

• Reduce variation and improve commonality within regional tool and workflow management for increased speed, quality, and scalability.
• Improve operational efficiencies through the identification of automation, digitization and technology solutions.
• Proactively manage operational risk, compliance and business continuity 

Financial & Resource Management 

• Ownership of operational budget, cost optimization initiatives, and productivity targets.
• Partner with Global planning to forecast demand, manage capability, and drive cost improvements ensuring effective resource planning across teams, regions, and service lines.

People Leadership & Capability Building 

• Lead, develop, and inspire a high-performing, diverse leadership team.
• Build and grow organizational capability through talent development, succession planning, and workforce planning.
• Foster accountability, collaboration, customer focus, and continuous improvement.
• Driver culture of safety and inclusion across operations. 

Cross-Functional & External Partnership 

• Partner closely with Product, Engineering, Supply Chain, Software, Customer Support, HR, and Finance.
• Act as the operational interface for key customers and supplier when needed.
• Ensure seamless handoffs across end -to-end value streams. 

Qualifications

• Bachelor's degree in Business, Engineering, Operations Management, or a related field; Master's degree preferred.
• 10+ years of progressive experience in operations, service delivery, and/or operational leadership roles in semiconductor equipment, high-tech capital services, or manufacturing.
• Proven experience leading large, global, and cross-functional teams.
• Strong track record of driving operational excellence, transformation, and scalable service models.
• Demonstrated financial acumen, including budgeting, cost management, and ROI analysis 

As a Manager, Software Engineering for our Scheduling Team, you’ll lead a group of talented engineers building advanced scheduling engines that power real-time control systems across global chipmaking fabs. Your leadership will directly influence the performance of cutting-edge hardware—from robotics to temperature controllers—used by the world’s leading semiconductor manufacturers.

What you will be working on

• Lead and mentor a team of software engineers focused on scheduling solutions for semiconductor manufacturing.
• Drive the design, development, testing, and deployment of scheduling engines for multiple platforms.
• Collaborate on software strategy, architecture, and innovation initiatives.
• Oversee troubleshooting of real-time control systems and coordinate resolution of complex software issues.
• Manage cross-functional collaboration with QA, Support, and Field Engineering teams.
• Ensure timely delivery of software development schedules and maintain alignment with business priorities.
• Review and approve system specifications, designs, and test plans.
• Evaluate software engineering tools and contribute to system design decisions.

What we are looking for

• Proven experience managing and developing software engineering teams.
• Strong software development skills in C#.
• Solid understanding of scheduling concepts involving multiple resources and jobs.
• Ability to work across mechanical, electrical, and software domains to resolve issues.
• Skilled in building software for Windows and Real-Time Operating Systems.
• Excellent problem-solving and communication skills.

What sets you apart

• Experience with machine control software, especially for semiconductor equipment.
• Familiarity with multi-threaded and real-time applications.
• Knowledge of GUI development, device drivers, and interrupt-driven software.
• Understanding of networking, data communications, and EtherCAT.
• Expertise in complex dynamic scheduling algorithms with deadlock avoidance.
• Ability to read and translate code functionality and produce clear documentation.

Job's mission

As Senior Specialist II, Service Operations within ASM’s Global Services & Spares organization, you play a critical role in driving operational excellence across regions. You own and coordinate key global service planning activities—from non-conformance management to resource readiness—ensuring consistency, compliance, and cost control across the business. Working as an individual contributor, you collaborate closely with regional service leaders and global stakeholders to deliver reliable, high-quality service outcomes that support ASM’s customers worldwide.

What you will be working on

Non‑Conformance (NC) management

• Act as the global service owner for NC reduction and timely closure across all regions.
• Lead and participate in weekly NC focus meetings with account teams, KPUs, and cross‑functional partners.
• Drive weekly reviews with service regions to reduce Draft, Pending Review, and “Need More Information” NCs.
• Own the creation, maintenance, and continuous improvement of NC documentation, training materials, and PSAT/SAP user guides.
• Represent the Service organization in collaboration with Quality and SAP QM IT teams on NC topics, FSM Smart Forms, and system enhancements.
• Review and drive resolution of high‑cost and systemic NCs, including participation in cross‑functional task forces.
• Own NC cost reclassification and recovery, aligning with KPU GPS, Business Development, GPM, and Finance to enable chargebacks.
• Provide monthly cost reclassification forecasts and actively drive actual cost recovery.
• Proactively monitor high‑cost material usage during IQ and warranty phases and drive timely closure.

Resource & ramp readiness

• Coordinate global service resource allocation based on operational priorities and business demand.
• Partner with Regional Service Managers to support ramp readiness and staffing at key customer sites, including advanced fab ramps.
• Align FIT team scheduling with strategic customer programs and key accounts.

Compliance & governance

• Conduct quarterly tool audits to ensure operational compliance.
• Perform labor‑hours audits in support of China advanced fab compliance requirements.

Systems, applications & operational support

• Participate in SAP integration projects and equipment migration initiatives.
• Support FSM enhancements, including Smart Form improvements.
• Provide ad‑hoc guidance to Service teams on reporting and cost‑charging processes.
• Serve as backup IQM during planned absences.

What we are looking for

• Bachelor’s degree in Business, Engineering, or a related field, or equivalent professional experience.
• Minimum 10 years of relevant field service and field operations experience in the electronic or semiconductor industry.
• Strong understanding of semiconductor process equipment support and installation requirements, including spare parts, tooling, training, and documentation.
• Proven project management and analytical skills.
• Strong organizational skills with the ability to manage multiple priorities simultaneously.
• Excellent verbal and written communication skills, with the ability to collaborate across regions and cultures.
• Demonstrated ability to work independently, exercise sound judgment, and operate with minimal supervision.
• Proficiency with Microsoft Excel, Word, Teams, and SharePoint.
• Ability to work effectively in a remote, global environment.

What sets you apart

• Experience as a Field Service Engineer or Project Management in a semiconductor environment.
• Operational knowledge of the full process flow from system booking through build, installation qualification, sign‑off, and warranty.
• Familiarity with ASM equipment platforms and internal processes.
• Advanced Excel and Power BI capabilities.
• Strong professional presence with the confidence to influence without direct authority.

Job's mission

In this role, you’ll combine your technical expertise and passion for people development to shape ASM’s technician training strategy. By designing programs, frameworks, and hands-on training content, you’ll help drive product quality, consistency, and delivery efficiency. You’ll also play a key role in cross-functional collaboration — working closely with engineering, operations, and quality teams to make sure every technician is set up for success.

What you will be working on

• Design and develop technical training programs to support critical tasks and improve delivery quality and efficiency
• Build and maintain competency frameworks and assessment matrices for technician certification
• Administer on-the-job training (OJT) and ensure compliance with structured development paths
• Present training progress, metrics, and outcomes to internal stakeholders
• Create training courseware, collaborate with SMEs, and provide constructive feedback on improvements
• Lead the workmanship training program for new hire technicians
• Maintain and continuously improve training facilities and infrastructure
• Support or lead cross-functional continuous improvement projects

What we are looking for

• Bachelor’s degree in Engineering
• Minimum 5 years’ experience in capital equipment manufacturing or semiconductor equipment engineering
• Minimum 5 years of hands-on experience with assembly and testing of electro-mechanical systems
• Proficient in interpreting mechanical drawings and electrical schematics
• Strong communication and presentation skills
• Proficiency in MS Excel, Word, and PowerPoint
• ACTA/ACLP or equivalent certification in training design and delivery

Job's mission

As part of the Industrial Engineering team, you’ll play a key role in optimizing manufacturing processes and driving efficiency across our semiconductor equipment operations. Your work will directly support ASM’s mission to deliver cutting-edge technology with precision and reliability. This role offers the opportunity to collaborate across teams and lead impactful projects that shape the future of manufacturing.

What you will be working on

• Analyze and improve manufacturing processes to enhance efficiency, reduce waste, and lower costs.
• Develop and implement capacity planning models to optimize resource and equipment utilization.
• Create and maintain production schedules to meet customer demand while minimizing downtime.
• Collect, analyze, and interpret data to identify trends and troubleshoot issues.
• Apply lean manufacturing principles to streamline operations and boost productivity.
• Lead and manage projects focused on process improvements and cost reductions.
• Collaborate with cross-functional teams including engineering, manufacturing, planning, facilities, finance, and customer service.

What we are looking for

• Bachelor’s degree in Industrial Engineering, Manufacturing Engineering, or a related field.
• Minimum 6 years of experience in industrial engineering within semiconductor or equipment manufacturing.
• Proficiency in industrial engineering tools and software (e.g., CAD, simulation software, statistical analysis tools).
• Strong understanding of semiconductor manufacturing processes and equipment.
• Excellent analytical and problem-solving skills with a data-driven approach.
• Effective verbal and written communication skills.
• Proven experience in project management and driving process improvements.
• Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.

What sets you apart

• Hands-on experience implementing lean manufacturing principles.
• Experience working in cross-functional teams in a global manufacturing environment.

Job's mission

As a Production Technician at ASM, you’ll be at the heart of building precision mechanical assemblies for advanced semiconductor equipment. Your expertise ensures every component meets strict quality and performance standards, supporting ASM’s mission to drive innovation in technologies that shape the future. This role is ideal for problem-solvers who thrive in dynamic, high-tech environments.

What you will be working on

• Maintain a clean, safe workspace and follow all safety protocols.
• Interpret engineering drawings, electrical schematics, and manufacturing manuals to assemble machines accurately.
• Troubleshoot electrical controls using tools such as multimeters and amp meters.
• Plan and execute assembly procedures to ensure efficiency and quality.
• Assemble complex mechanical units requiring precision alignment, calibration, and skilled workmanship.
• Inspect parts and sub-assemblies for dimensional accuracy and proper finish.
• Use hand and power tools safely and effectively.
• Participate in cross-training and skill development across product families.
• Complete required certifications within specified timelines to support operational excellence.
• Perform other duties as assigned by management.

What we are looking for

• Minimum Diploma in Engineering or equivalent technical discipline.
• Minimum 3 years of experience in semiconductor or manufacturing industries.
• Ability to read and interpret technical drawings, mechanical diagrams, and electrical schematics.
• Proven experience in mechanical assembly, testing or troubleshooting of machines.
• Ability to work in a cleanroom environment
• Willing to work on an 8-hour fixed shift, Monday to Friday. Company transport and shift allowance provided.
• Normal color vision for safe handling of electrical components and safety compliance.
• Good English communication skills, both written and verbal.
• Ability to lift up to 23 kg and perform physical tasks such as climbing ladders and kneeling.
• Skilled in using hand and power tools and precision measurement devices safely.
• Ability to work in environments with strong magnets during assembly and testing.

What sets you apart

• Strong problem-solving skills and attention to detail.
• Good interpersonal skills and ability to work in a team-oriented environment.
• Flexibility to adapt to changing product volumes and tasks.

Job's mission

We are seeking a proactive and experienced Production Supervisor to lead a manufacturing team in achieving production goals while maintaining high standards of quality, safety, and efficiency. The role involves overseeing daily shift operations, resource planning, team management, and continuous improvement initiatives. Reporting to the Senior Manager, the successful candidate will ensure smooth production handovers, enforce discipline, and drive lean manufacturing practices. This position requires strong leadership skills, hands-on technical expertise, and the ability to manage a team in a fast-paced capital equipment manufacturing environment.

What you will be working on

• Lead the manufacturing team to ensure timely completion of production plans, while maintaining and improving workmanship standards. 
• Schedule and allocate adequate resources, monitor progress, and resolve production issues proactively. 
• Report shift production status and key updates to the Senior Manager. 
• Act as a key personnel in independently leading team discipline, shift planning, and day-to-day operations. 
• Oversee team recruitment, performance appraisals, and ensure skills training is aligned with current and future shift requirements. 
• Maintain a clean, organized, and safe work environment in accordance with workplace safety and housekeeping standards. 
• Lead or participate in lean manufacturing and continuous improvement projects (e.g., Kaizen, 5S, waste reduction). 
• Coordinate effectively with other Shift Supervisors to ensure smooth and well-communicated production handovers. 
• Analyze operational practices and recommend or implement system/process improvements. 

What we are looking for

• Minimum Bachelor's in Engineering related studies. 
• Minimum 5 years of experience in a technical environment within the capital equipment, or aviation or manufacturing industries. 
• Minimum 3 years of supervisory experience managing a highly skilled technician workforce 
• Practical, hands-on experience in equipment manufacturing, including mechanical/electrical systems and troubleshooting. 
• Willing and able to work on an 8-hour fixed night shift schedule  
• Strong communication, organizational, analytical, and interpersonal skills. 
• Proven experience in implementing Lean/Kaizen or other continuous improvement projects. 
• Demonstrated capability in resource planning and team management. 

What sets you apart

• Experience in semiconductor or high-tech capital equipment manufacturing.
• Familiarity with advanced manufacturing systems and automation.