Job's mission

As a Senior Field Process Engineer, you will serve as a technical leader driving advanced process optimization and integration for ASM’s semiconductor manufacturing customers. Your expertise will directly influence customer satisfaction, product performance, and internal technology development. This role is pivotal in shaping ASM’s strategic engagement with key accounts and mentoring the next generation of engineering talent.

What you will be working on

• Lead the development and implementation of advanced thin-film deposition process solutions.
• Act as the technical lead for complex customer projects, ensuring timely delivery and high satisfaction.
• Own external field escalations and quality investigations, documenting and publishing lessons learned internally and externally.
• Analyze complex data sets to develop actionable plans and ensure successful outcomes.
• Maintain scorecards for owned applications, identify gaps, and drive closure plans to completion.
• Independently manage process and hardware development, device integration, CIP, and troubleshooting to meet product specifications.
• Understand customer integration strategies across multiple applications and identify new business opportunities for ASM.
• Collaborate with senior engineers and customers to align on technology roadmaps, process flows, and strategic inflection points.
• Proactively resolve technical issues and develop solutions that enhance ASM’s market position.
• Partner with customers to define process and integration requirements.
• Generate and present technical documentation, reports, and presentations to customer leadership and internal business units.
• Provide mentorship and guidance to junior engineers.

What we are looking for

• Master’s or Ph.D. in Material Science, Chemical Engineering, Physics, or a related technical discipline.
• In-depth work experience in thin-film deposition or related semiconductor processes, preferably within an OEM capital equipment company.
• Proven ability to build trusted partnerships with customers and internal stakeholders.
• Strong customer-focused mindset with a results-driven approach.
• Excellent verbal and written communication skills in both Korean and English, with the ability to present technical and strategic content to diverse audiences.
• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
• Demonstrated leadership in team environments, with the ability to supervise and inspire others.
• Willingness to work in a cleanroom environment while adhering to safety protocols and wearing appropriate PPE.

Job’s mission

At ASM, our success with strategic customers is built on exceptional service leadership.
As Director, Field Service for the Samsung Account, you will play a defining role in shaping and leading ASM’s service partnership with one of the world’s most advanced semiconductor manufacturers.

This is a high-impact, executive-facing leadership role where you will own end-to-end field service delivery for Samsung across Korea and the United States, ensuring operational excellence, trusted partnerships, and long-term business success. Reporting directly to the Samsung Account General Manager, you will lead a large, highly skilled organization of approximately 100 service professionals, operating in a fast-paced, mission-critical fab environment.

What you will be working on

• Lead the global Field Service strategy for ASM’s Samsung Account, aligning service execution with customer roadmaps and ASM’s long-term business objectives
• Inspire, develop, and manage a ~100-person Field Service and Service Operations organization, fostering a culture of accountability, safety, and continuous improvement
• Act as the senior service leader and escalation owner for Samsung, ensuring rapid resolution of critical issues and consistent delivery of world-class service
• Build and sustain trusted, executive-level relationships with key Samsung stakeholders across engineering, operations, and leadership teams
• Drive service performance excellence, including equipment uptime, service quality, workforce effectiveness, and customer satisfaction
• Partner closely with Account Management, Business Units, Engineering, and Global Service organizations to solve complex technical and operational challenges
• Anticipate customer investment cycles and proactively align service capacity, capabilities, and organizational readiness
• Champion talent development, succession planning, and leadership pipeline growth within the Samsung-dedicated service organization

What we are looking for

• 20+ years of experience in the semiconductor equipment or related capital equipment industry
• Proven experience directly supporting or managing the Samsung Account in a customer-facing leadership role
• Strong background with ALD equipment (Thermal ALD, PEALD, or equivalent technologies); experience with ASM or comparable equipment suppliers is welcome
• Demonstrated success leading large-scale field service or technical organizations, ideally across multiple sites and regions
• Ability to operate effectively at both strategic and hands-on operational levels in demanding, high-expectation customer environments
• Excellent communication and influencing skills with senior customer and internal stakeholders on a global scale

What sets you apart

• Direct experience supporting Samsung Foundry, Memory businesses
• Master’s degree or higher in Engineering or a related technical discipline; MBA or equivalent business leadership education preferred
• Proven experience leading service or operations for top‑tier global semiconductor customers
• Deep understanding of fab operations, customer escalation management, and long‑term service partnership models
• Strong track record of success in matrixed, global organizations with complex stakeholder environments

POSITION SUMMARY

ASM is recruiting for Field Service Engineer in our CVD/EPI/PEALD/Furnace business function. You will be

part of a team providing support / trouble shooting at client site.

As a key driver of business success, you will play a vital role in strengthening and enabling business

success through developing and improving processes run on our toolsets at customer sites.

JOB RESPONSIBILITIES

• Maintain tool uptime and ensure excellent execution of installation and support of hardware issues.
• Develop, maintain, and ensure the relevance of technical information used by internal and external stakeholders.
• Understand and build long-term innovative global technology systems that enable enhanced customer relationships.
• Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Drive continuous improvement of the customer experience through team, hardware, software, and support tool development.
• Drive and manage new product installs and subsequent hardware development.
• Projects manage new evaluations and ensure the success of the project.
• Additional assigned tasks when necessary.
• Business travel is required when necessary.

REQUIREMENTS

• Bachelor’s degree in Engineering discipline
• Proven success in building collaborative partnerships with customers and internal stakeholders
• Ability to work in a team environment with tight deadlines and multiple priorities
• English language fluency is required as you will be working with international clients and customers

Job's mission

As a Field Service Engineer (FSE) at ASM, you’ll be at the heart of our customer operations. This role is your chance to gain hands-on experience with our advanced semiconductor equipment and contribute to our customers’ success by ensuring our technology performs flawlessly. Join a supportive team and grow your technical skills in a fast-moving, innovative environment.

What you will be working on

• Installation and setup of ASM semiconductor equipment at customer sites.
• Diagnosing and resolving technical issues.
• Conduct preventive maintenance and basic tool performance checks.
• Complete structured training in ASM system operation and customer support.
• Document service activities and provide internal updates.
• Follow cleanroom protocols and safety procedures.

What we are looking for

• Bachelor’s degree in Electrical, Mechanical, Mechatronics, Chemical Engineering, or related field.
• at least 3years of relevant experiences(cs, field service)
• A candidate who is willing to work in either Icheon or Cheongju
• Strong interest in semiconductor equipment and field service work.
• Understanding of electrical/mechanical systems or automation.
• Excellent problem-solving and communication skills.
• Fluent in Korean and English.
• Commute regularly to sites in Icheon, with occasional travel to Cheongju and other sites as well.
• Willingness to work in cleanroom environments.

JOB RESPONSIBILITIES

• Maintain tool uptime and ensure excellent execution of installation and support of hardware issues.
• Develop, maintain, and ensure the relevance of technical information used by internal and external stakeholders.
• Understand and build long-term innovative global technology systems that enable enhanced customer relationships.
• Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Drive continuous improvement of the customer experience through team, hardware, software, and support tool development.
• Drive and manage new product installs and subsequent hardware development.
• Projects manage new evaluations and ensure the success of the project.
• Additional assigned tasks when necessary.
• Business travel is required when necessary.

REQUIREMENTS

• Bachelor’s degree in Engineering discipline
• Proven success in building collaborative partnerships with customers and internal stakeholders
• Ability to work in a team environment with tight deadlines and multiple priorities
• English language fluency is required as you will be working with international clients and customers

JOB RESPONSIBILITIES 

• Responsible for the overall team management for process team, setting up the team targets based on the changing business needs and working closely with the local and global management team to ensure all targets are met;
• Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
• Drive continuous improvement of the customer experience through team, process and support tool development.
• Drive and manage new product installs and subsequent process development.
• Leading new site start up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Support CS EE /Sales/BU as one team to success site base operation/service.

REQUIREMENTS

• Master Degree or above.
• Solid technical knowledge and deep business perspective in the Semiconductor industry, preferably in CVD/ALD/Furnace/EPI related.
• Strong industry experience that support complex instrumentation, applications and informatics.
• Ability to work in a team environment with tight deadlines and multiple priorities.
• Ability to collaborate with others to find the best solutions
• Solid team management experience.
• Good command of English

Job's mission

Step into a career where your academic expertise becomes the foundation for real-world innovation. As a Field Process Engineer at ASM, you’ll work directly with customers to optimize thin-film deposition processes that power the future of semiconductor technology. You’ll be part of a collaborative team driving performance, precision, and customer satisfaction.

What you will be working on

• Conduct process engineering research, development, and evaluation to support ASM’s business goals.
• Provide technical guidance during tool installs, repairs, operations, and calibration.
• Develop and refine process recipes, collaborating with hardware engineering to meet customer performance targets.
• Analyze complex data to define problems, develop solutions, and deliver actionable recommendations.
• Partner with customers to optimize tool performance and meet integration requirements.
• Create and present technical documentation, reports, and presentations for internal and customer audiences.

What we are looking for

• Ph.D. in Material Science, Chemical Engineering, or Physics.
• 2+ years of relevant experience for Master’s degree holders.
• Strong customer-focused mindset and communication skills in Korean and English.
• Ability to work in a cleanroom environment with appropriate safety equipment.
• Proficiency in MS Office tools.
• Deep understanding of semiconductor process flows, especially ALD, PEALD, EPI, CVD, PECVD.
• Knowledge of thin-film deposition technologies.
• Commitment to safety and adherence to established procedures.
• Fluent English communication 

POSITION SUMMARY

ASM is recruiting for Field Service Engineer in our CVD/EPI/PEALD/Furnace business function. You will be

part of a team providing support / trouble shooting at client site.

As a key driver of business success, you will play a vital role in strengthening and enabling business

success through developing and improving processes run on our toolsets at customer sites.

JOB RESPONSIBILITIES

• Maintain tool uptime and ensure excellent execution of installation and support of hardware issues.
• Develop, maintain, and ensure the relevance of technical information used by internal and external stakeholders.
• Understand and build long-term innovative global technology systems that enable enhanced customer relationships.
• Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Drive continuous improvement of the customer experience through team, hardware, software, and support tool development.
• Drive and manage new product installs and subsequent hardware development.
• Projects manage new evaluations and ensure the success of the project.
• Additional assigned tasks when necessary.
• Business travel is required when necessary.

REQUIREMENTS

• Bachelor’s degree in Engineering discipline
• Proven success in building collaborative partnerships with customers and internal stakeholders
• Ability to work in a team environment with tight deadlines and multiple priorities
• English language fluency is required as you will be working with international clients and customers

POSITION SUMMARY

ASM is recruiting for Field Service Engineer in our CVD/EPI/PEALD/Furnace business function. You will be

part of a team providing support / trouble shooting at client site.

As a key driver of business success, you will play a vital role in strengthening and enabling business

success through developing and improving processes run on our toolsets at customer sites.

JOB RESPONSIBILITIES

• Maintain tool uptime and ensure excellent execution of installation and support of hardware issues.
• Develop, maintain, and ensure the relevance of technical information used by internal and external stakeholders.
• Understand and build long-term innovative global technology systems that enable enhanced customer relationships.
• Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Drive continuous improvement of the customer experience through team, hardware, software, and support tool development.
• Drive and manage new product installs and subsequent hardware development.
• Projects manage new evaluations and ensure the success of the project.
• Additional assigned tasks when necessary.
• Business travel is required when necessary.

REQUIREMENTS

• Bachelor’s degree in Engineering discipline
• Proven success in building collaborative partnerships with customers and internal stakeholders
• Ability to work in a team environment with tight deadlines and multiple priorities
• English language fluency is required as you will be working with international clients and customers

POSITION SUMMARY

ASM is recruiting for Field Service Engineer in our CVD/EPI/PEALD/Furnace business function. You will be

part of a team providing support / trouble shooting at client site.

As a key driver of business success, you will play a vital role in strengthening and enabling business

success through developing and improving processes run on our toolsets at customer sites.

JOB RESPONSIBILITIES

• Maintain tool uptime and ensure excellent execution of installation and support of hardware issues.
• Develop, maintain, and ensure the relevance of technical information used by internal and external stakeholders.
• Understand and build long-term innovative global technology systems that enable enhanced customer relationships.
• Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Drive continuous improvement of the customer experience through team, hardware, software, and support tool development.
• Drive and manage new product installs and subsequent hardware development.
• Projects manage new evaluations and ensure the success of the project.
• Additional assigned tasks when necessary.
• Business travel is required when necessary.

REQUIREMENTS

• Bachelor’s degree in Engineering discipline
• Proven success in building collaborative partnerships with customers and internal stakeholders
• Ability to work in a team environment with tight deadlines and multiple priorities
• English language fluency is required as you will be working with international clients and customers

POSITION SUMMARY

ASM is recruiting for Field Service Engineer in our CVD/EPI/PEALD/Furnace business function. You will be

part of a team providing support / trouble shooting at client site.

As a key driver of business success, you will play a vital role in strengthening and enabling business

success through developing and improving processes run on our toolsets at customer sites.

JOB RESPONSIBILITIES

• Maintain tool uptime and ensure excellent execution of installation and support of hardware issues.
• Develop, maintain, and ensure the relevance of technical information used by internal and external stakeholders.
• Understand and build long-term innovative global technology systems that enable enhanced customer relationships.
• Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Drive continuous improvement of the customer experience through team, hardware, software, and support tool development.
• Drive and manage new product installs and subsequent hardware development.
• Projects manage new evaluations and ensure the success of the project.
• Additional assigned tasks when necessary.
• Business travel is required when necessary.

REQUIREMENTS

• Bachelor’s degree in Engineering discipline
• Proven success in building collaborative partnerships with customers and internal stakeholders
• Ability to work in a team environment with tight deadlines and multiple priorities
• English language fluency is required as you will be working with international clients and customers

POSITION SUMMARY

As a Field Process Engineer you will be responsible to understand our customers’ needs, and provide process support and subsequent implementation with alignment with BUs to ensure we deliver service and value to meet even exceed customers’ expectation.

As a key driver of business success, you will play a vital role in strengthening and enabling business success through developing and improving processes run on our tool sets at customer sites.

JOB RESPONSIBILITIES 

• Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
• Drive continuous improvement of the customer experience through team, process and support tool development.
• Drive and manage new product installs and subsequent process development.
• Leading new site start up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Support CS EE /Sales/BU as one team to success site base operation/service.

REQUIREMENTS

• Master Degree or above.
• Solid technical knowledge and deep business perspective in the Semiconductor industry, preferably in CVD/ALD/Furnace/EPI related.
• Strong industry experience that support complex instrumentation, applications and informatics.
• Ability to work in a team environment with tight deadlines and multiple priorities.
• Ability to collaborate with others to find the best solutions
• Good command of English

Job's mission

Shape the future of semiconductor innovation through strategic customer partnerships.
As a Senior Manager, Sales at ASM, you will lead global engagement with a key customer, ensuring alignment between ASM’s technology roadmap and the customer’s long‑term needs. Your work will connect ASM’s innovations with customer success through insight, collaboration, and flawless execution.

What you will be working on

• Manage the Samsung global account across all business topics, products, and services, including Korea, US and China, with clear execution metrics.
• Drive share growth across all ASM product segments at SEC.
• Introduce new products, technologies, and innovations to the customer.
• Identify customer needs, uncover new applications, and communicate future opportunities.
• Prepare presentation materials for internal and external use.
• Build a strategic opportunity pipeline, aligned with Sales/KAT/Process teams.
• Create JDP opportunities for new products and new application engagements.
• Achieve a minimum of one new application penetration per year.
• Collaborate closely with Product Management and Development teams to strengthen customer engagement.
• Develop deep and trusted customer relationships across the organization.
• Build and lead a high‑performing commercial organization in Korea.
• Identify emerging regional growth opportunities and develop business strategies accordingly.
• Strengthen relationships with key customer functions and tier suppliers.
• Coordinate strategic efforts across internal multi‑regional sales and technical support teams.
• Develop short‑ and long‑term partnership programs with SEC R&D centers, fab operations, and procurement to grow revenue.

What we are looking for

• 15+ years of semiconductor capital equipment experience with SEC accounts (Sales / Marketing / Purchasing).
• B.S. degree in an engineering discipline (preferred).Deep knowledge of FEOL deposition applications.
• Proven experience in large account management.
• Strong understanding of thin film deposition systems.
• Ability to drive strategy within a global matrix organization.
• Extensive professional network with Samsung Semiconductor executives.
• Excellent communication skills across R&D, Manufacturing, and Purchasing, with strong technical understanding.
• Continuous interest in semiconductor technology trends and device manufacturing evolution.
• Fluency in English and Korean (bilingual).

What sets you apart

• Demonstrated ability to influence cross‑regional teams and drive execution in a complex customer ecosystem.
• Strong strategic thinking with a track record of opportunity creation and long‑term account growth.
• Experience introducing new technologies and leading customer co‑development programs.
• Proven relationship‑builder with C‑level and senior leadership in major semiconductor accounts.

As a Field Service Engineer at ASM, you will support one of our key customers as they push the boundaries of the most advanced technology nodes in semiconductor manufacturing. You will become part of a diverse, global team united by curiosity, precision, and a shared drive to stay ahead of what’s next. Based on site in Lucan, this role offers an excellent foundation for early career engineers, or an opportunity to deepen your expertise in a high-tech environment that values safety, learning agility, and technical excellence. You will receive extensive training through ASM’s Global Training Center, alongside hands-on mentorship from experienced ASM engineers. Your work will directly impact tool performance, uptime, and customer satisfaction; making you an essential part of the customer experience. 

Key Responsibilities 

• Execute installation, decommissioning, preventative maintenance, and repair of advanced electromechanical semiconductor equipment at Key Customer sites globally.

• Demonstrate strong ownership through effective troubleshooting, precise problem-solving, and ensuring tools return to optimal performance efficiently. 

• Maintain high levels of customer satisfaction by providing timely updates, clear communication, and high-quality technical solutions. 

• Conduct structured customer training, ensuring safe, clear, and well documented handovers and support. 

• Represent ASM professionally through proactive communication, reliability, and a solutions-oriented approach- strengthening long-term customer trust. 

• Collaborate cross functionally with regional and global engineering teams to escalate issues appropriately, share insights, and contribute to continuous improvement initiatives. 

• Adhere to strict safety and quality protocols, ensuring all service activities meet cleanroom and equipment standards. 

Requirements 

• Bachelor’s or master’s degree in mechanical, Electrical, Electronic, or Mechatronic Engineering 

• Working knowledge of electrical and gas schematics. 

• Strong mechanical and electrical troubleshooting skills with a disciplined, safety-first mindset. 

• Effective communication skills and the ability to function within cross functional and multicultural teams. 

• Solid organizational and problem-solving skills, with the ability to prioritize work in a dynamic environment. 

• Advantageous experience in one or more of the following areas:  

• Semiconductor wafer fab operations / Vacuum and gas control systems / RF plasma systems / Electropneumatic controls / Microprocessor based controllers / Robotics / Handling of toxic/flammable gases and chemicals 

• Willingness to travel internationally (typically 75%, mainly to the U.S & Europe). 

• Availability to attend a product training at ASM’s Global HQ in the US. 

• Must have valid authorization to work in Ireland and the EU. 

What We Offer 

At ASM, you’ll join a diverse team of engineers and innovators who support each other, share knowledge openly, and continuously develop through worldclass training. You’ll experience an environment built on trust, curiosity, and teamwork, while gaining exposure to the world’s most advanced semiconductor technologies. 

Your package with us will include: 

• Competitive salary 

• Performance based bonus program 

• Pension scheme and private health insurance 

• Gym and daily meal allowance 

• Extensive technical training opportunities 

• Longterm career pathways across regions, technologies, and disciplines 

• Educational support for continued professional development 

2026 is the year to join ASM as a Field Service Engineer. Apply now! 

As a Senior Engineer, Field Process, you will help expand ASM’s advanced film technologies at our customer’s Oregon site by developing, optimizing, and transferring innovative ALD, PEALD, PECVD, Epitaxy, and LPCVD processes. You will serve as the technical link between customer engineering teams and ASM’s global Business Unit, ensuring new products and processes are introduced smoothly and successfully. Your work directly supports ASM’s mission to accelerate next‑generation semiconductor manufacturing through collaboration, technical excellence, and customer partnership.

What you will be working on

• MS degree with relevant internship, research, or academic project experience, or PhD with relevant academic, research, or internship experience in materials science, chemical engineering, or physics.
• Hands-on experience through internships, research, or academic projects involving processing, developing, or characterizing thin films using thermal ALD, plasma ALD, plasma CVD, epitaxy, or LPCVD reactors.
• Demonstrated troubleshooting and structured problem-analysis skills gained through internships, lab work, or research projects (e.g., KT, FMEA, Ishikawa, 7-step methodologies).
• Experience designing, running, and interpreting DOEs or statistical experiments in academic, research, or internship settings.
• Familiarity with semiconductor device applications, vacuum techniques, metrology, and thin film characterization through coursework, lab work, or internships.
• Willingness and ability to travel as needed for training and customer engagement; flexibility to support extended hours or weekends during qualifications or escalations.
• Strong verbal and written communication skills, with the ability to clearly explain technical concepts.
• Ability to maintain confidentiality and uphold IP boundaries.

What we are looking for

• MS degree with relevant internship, research, or academic project experience, or PhD with relevant academic, research, or internship experience in materials science, chemical engineering, or physics.
• Hands-on experience through internships, research, or academic projects involving processing, developing, or characterizing thin films using thermal ALD, plasma ALD, plasma CVD, epitaxy, or LPCVD reactors.
• Demonstrated troubleshooting and structured problem-analysis skills gained through internships, lab work, or research projects (e.g., KT, FMEA, Ishikawa, 7-step methodologies).
• Experience designing, running, and interpreting DOEs and statistical experiments.
• Familiarity with semiconductor device applications, vacuum techniques, metrology, and thin‑film characterization.
• Ability to travel as needed for training and customer engagement; flexibility to support extended hours or weekends during qualifications or escalations.
• Strong verbal and written communication skills, able to explain complex concepts clearly.
• Ability to maintain confidentiality and uphold IP boundaries.

What sets you apart

• Internship, research, or academic experience with ASM ALD, PEALD, PECVD, epitaxy, or vertical furnace LPCVD equipment.
• Demonstrated success optimizing deposition processes in research, pilot, or high-volume manufacturing–adjacent environments.
• Exposure to customer-facing technical discussions, presentations, or technical reviews through internships or collaborative research.
• Experience supporting process transfer, scale-up, or qualification activities in academic, pilot, or industrial settings.
• Experience collaborating cross-functionally and contributing to structured action plans during technical challenges or escalations.

Principal Field Process Engineer (Hillsboro, OR)

The Principal Field Process Engineer (FPE) is a senior individual contributor within ASM’s Key Account organization (Global Sales & Services) and serves as the technical authority and escalation owner for customer‑facing process applications. This role operates with high autonomy, leading complex new product introductions (NPI) and on‑site process development, while acting as the primary technical interface between ASM Business Units and customer process teams.

What you'll be working on

• Own technical delivery and escalation for NPI of advanced deposition processes and hardware (thermal ALD, plasma ALD, Area Selective Deposition).
• Lead complex troubleshooting, root cause analysis, and cross‑functional resolution with customers, Business Units, and field teams.
• Drive on‑site process and hardware development, including DOE‑based experiments and continuous improvement initiatives.
• Identify and advance new ASM technology and film opportunities aligned to customer roadmaps.
• Lead process transfer to HVM fabs and develop/transfer Best Known Methods (BKMs) to service and manufacturing teams.
• Capture and feedback technical learnings to influence future ASM hardware, process, and qualification packages.

What we are looking for

• M.S. or PhD in Chemistry, Chemical Engineering, Materials Science, Physics, or related field.
• 7–10 years of experience in thin‑film deposition.
• Strong expertise in semiconductor device integration, vacuum systems, film metrology, and structured problem solving.
• Proven ability to independently design experiments, manage escalations, and influence without authority.
• Excellent technical communication skills and strong IP awareness.
• Flexibility to travel and support extended hours during qualifications or escalations.

What sets you apart

• Hands‑on experience with ASM ALD, PEALD, PECVD, Epitaxy, or Vertical Furnace LPCVD equipment.
• Demonstrated success optimizing deposition processes in development 
• Experience leading customer-facing technical discussions or escalations.
• Experience coordinating cross-functional action plans during escalations.

Job's mission

Shape the future of semiconductor innovation through executive‑level customer partnerships.
As Director, Sales at ASM, you will own the overall commercial strategy and long‑term growth of a global key account, ensuring tight alignment between ASM’s technology roadmap and the customer’s business and technology direction. You will act as a trusted executive partner to the customer, translating strategic insight into sustainable revenue growth, organizational alignment, and flawless global execution.

What you will be working on

• Own and lead the global Samsung account strategy across all business topics, products, and services, covering Korea, the US, and China, with full accountability for revenue growth and long‑term partnership outcomes.
• Define and execute long‑term share growth strategies across all ASM product segments at SEC.
• Drive early engagement and executive alignment for new products, technologies, and next‑generation innovations.
• Anticipate customer technology and business direction, identify emerging needs, and translate them into strategic opportunities and multi‑year growth plans.
• Build and manage a strategic opportunity and application pipeline in close alignment with Sales, KAT, Process, and Development teams.
• Sponsor and govern JDP engagements for new products and new application introductions.
• Ensure consistent penetration of new applications, with clear targets and accountability across regions.
• Lead executive‑level communication and presentations for both internal leadership and senior customer stakeholders
• Serve as the primary executive interface to customer R&D, fab operations, procurement, and senior management.
• Build, develop, and lead a high‑performing commercial organization in Korea, fostering strong collaboration across regions.
• Identify and shape regional and global growth opportunities, translating them into actionable business strategies.
• Coordinate complex, multi‑regional sales and technical efforts to ensure aligned execution.
• Establish and maintain long‑term partnership programs with SEC R&D centers, fabs, and procurement organizations to drive sustainable revenue and strategic positioning.

What we are looking for

• 18+ years of experience in the semiconductor capital equipment industry, with deep exposure to Samsung Semiconductor accounts (Sales, Marketing, or Business Leadership).
• Bachelor’s degree in an engineering discipline (Master’s preferred).
• Strong technical foundation with deep knowledge of FEOL deposition applications and thin‑film deposition systems.
• Proven track record of owning and growing large, complex global accounts.
• Demonstrated ability to set and drive account strategy within a global matrix organization.
• Extensive professional network with senior and executive‑level stakeholders at Samsung Semiconductor.
• Strong business acumen with the ability to connect technology, customer needs, and commercial outcomes.
• Excellent communication and influencing skills across R&D, Manufacturing, and Purchasing.
• Continuous curiosity and insight into semiconductor technology trends and device manufacturing evolution.
• Fluency in English and Korean.

What sets you apart

• Demonstrated ability to operate as a trusted executive advisor to C‑level and senior customer leadership.
• Strong strategic mindset with a proven record of long‑term account growth and value creation, not just short‑term wins.
• Experience leading technology introductions, co‑development programs, and complex customer ecosystems.
• Ability to influence and align cross‑regional, cross‑functional teams without direct authority.
• Natural leader who can build, inspire, and scale high‑performing commercial organizations.

JOB RESPONSIBILITIES 

• Responsible for the overall team management for hardware team, setting up the team targets based on the changing business needs and working closely with the local and global management team to ensure all targets are met;
• Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
• Drive continuous improvement of the customer experience through team, process and support tool development.
• Drive and manage new product installs and subsequent process development.
• Leading new site start up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Support CS EE /Sales/BU as one team to success site base operation/service.

REQUIREMENTS

• Bachelor Degree or above.
• Solid technical knowledge and deep business perspective in the Semiconductor industry, preferably in CVD/ALD/Furnace/EPI related.
• Strong industry experience that support complex instrumentation, applications and informatics.
• Ability to work in a team environment with tight deadlines and multiple priorities.
• Ability to collaborate with others to find the best solutions
• Solid team management experience.
• Good command of English

POSITION SUMMARY

As a Field Process Engineer you will be responsible to understand our customers’ needs, and provide process support and subsequent implementation with alignment with BUs to ensure we deliver service and value to meet even exceed customers’ expectation.

As a key driver of business success, you will play a vital role in strengthening and enabling business success through developing and improving processes run on our tool sets at customer sites.

JOB RESPONSIBILITIES 

• Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
• Drive continuous improvement of the customer experience through team, process and support tool development.
• Drive and manage new product installs and subsequent process development.
• Leading new site start up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Support CS EE /Sales/BU as one team to success site base operation/service.

REQUIREMENTS

• Master Degree or above.
• Solid technical knowledge and deep business perspective in the Semiconductor industry, preferably in CVD/ALD/Furnace/EPI related.
• Strong industry experience that support complex instrumentation, applications and informatics.
• Ability to work in a team environment with tight deadlines and multiple priorities.
• Ability to collaborate with others to find the best solutions
• Good command of English

POSITION SUMMARY

As a Field Process Engineer you will be responsible to understand our customers’ needs, and provide process support and subsequent implementation with alignment with BUs to ensure we deliver service and value to meet even exceed customers’ expectation.

As a key driver of business success, you will play a vital role in strengthening and enabling business success through developing and improving processes run on our tool sets at customer sites.

JOB RESPONSIBILITIES 

• Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
• Drive continuous improvement of the customer experience through team, process and support tool development.
• Drive and manage new product installs and subsequent process development.
• Leading new site start up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Support CS EE /Sales/BU as one team to success site base operation/service.

REQUIREMENTS

• Master Degree or above.
• Solid technical knowledge and deep business perspective in the Semiconductor industry, preferably in CVD/ALD/Furnace/EPI related.
• Strong industry experience that support complex instrumentation, applications and informatics.
• Ability to work in a team environment with tight deadlines and multiple priorities.
• Ability to collaborate with others to find the best solutions
• Good command of English

Key Responsibilities:

·         Establish and build strong relationship with key accounts; work closely with them to develop and drive business forecasts and ensure good market share within assigned key accounts.

·         Review and monitor market competitions and customer trends; analyze and proactively respond to the changes to keep company and product services competitive.

·         Keep updated with new product launches and communicate closely with corporate to design in the new products to assigned key accounts.

·         Work closely with the customer service & fulfillment as well as ASM team members to ensure all customer related matters are addressed and attended to well.

·         Develop well thought out business plans and account profiles and execute sales and marketing strategies to achieve planned targeted revenue for those product lines responsible for.

·         Develop business opportunities with new and existing clients to maintain product loyalty, and increase market share. This includes identifying Key Opinion Leaders and building strong business relationships with these customers.

Requirements

·         BCH or above, major in engineering related discipline.

·         10+ years with proven working experiences in sales, account management, product management or technical management in semi-con industry preferred.

·         Demonstrated strong communication skills (both in Chinese & English) and interpersonal skills through multiple levels and functions within company and within customers.

·         Good leadership and prioritizing capability, self-motivated and passionate, strategic thinking.

·         Strong negotiation skill with well planned & aligned strategies to close deals for maximized benefits for the company; sales operation experience.

** This position is not eligible for visa sponsorship for external candidates. Candidates cannot require sponsorship now or in the future**

As a Field Service Engineer – Early Career, you’ll take on a hands-on role supporting ASM’s advanced semiconductor equipment and helping our customers keep their fabs running at peak performance. You’ll build real-world expertise through structured training, mentorship, and on-the-job learning while working directly with technologies that power AI, 5G, cloud computing, and next‑generation devices. This is your chance to apply your engineering background, strengthen your technical capabilities, and join a team that’s shaping the future of semiconductor innovation.

In this role, based in Hillsboro, OR at our customer site, you’ll launch your engineering career at the center of cutting‑edge semiconductor manufacturing. It’s an ideal opportunity for early‑career engineers who want to put their education into practice in a high‑tech environment where every day brings something new to learn.

From your first day, you’ll receive training through hands‑on guidance from seasoned engineers onsite. You’ll work with vacuum systems, plasma, chemical delivery, robotics, sensors, advanced metrology, and complex hardware‑software interactions. Your contributions will have a direct impact on tool performance, system uptime, and customer success—playing a meaningful role in enabling leading‑edge logic technology nodes. This experience lays a strong foundation for rapid growth, technical mastery, and a variety of long‑term career paths within ASM.

Shifts available:

Shift 4 (7pm-8am)- Sun-Tu and every other Saturday
Shift 6 (7pm-8am)- Wed- Fri and every other Saturday

What You Will Be Working On 

• Support installation, maintenance, and repair of ASM semiconductor equipment at customer sites 
• Troubleshoot equipment and process issues with guidance from senior engineers 
• Deliver clear, timely, customer‑focused support with a strong safety mindset 
• Working in cleanroom environments while following strict safety and quality standards.
• Assist in identifying and contributing to continuous improvement efforts  
• Participate in customer escalations alongside experienced team members 

What We Are Looking For 

• Bachelor’s or master’s degree in Electromechanical Engineering, Electrical Engineering, Mechanical Engineering, or related field 
• Candidates who are hands-on and mechanically curious, energized by complex systems and real-world problem solving, Comfortable working in fast paced, hightech environments & motivated to build a long-term engineering career. 
• Internship, co‑op, senior design project, lab research, or hands‑on technical experience 
• Ability to read and interpret basic electronic and electromechanical schematics 
• Understanding of safety protocols and willingness to work in cleanroom environments 
• Strong problem‑solving mindset and eagerness to learn 
• Clear communication skills and a strong customer-service mindset 
• Ability to work independently and collaboratively 
• Willingness to travel domestically and internationally 
• Proficiency with Microsoft Office 

What Sets You Apart 

• Demonstrated commitment to safety, quality, and disciplined execution 
• Exposure to semiconductor processes, wafer fabs, robotics, vacuum systems, plasma, or gas handling 
• Experience writing technical documentation in school or project settings 
• Familiarity with customer‑facing or support roles (internships, tutoring, help desk, teamwork) 
• Interest in structured problem‑solving methods, statistical methods, data analysis. 
• Curiosity and learning orientation when working with advanced semiconductor technologies 
• Participation in engineering clubs, competitions, or technical student groups 

Why join ASM? 

2026 is the year to join ASM as a Field Service Engineer. Apply now! 

Principal Field Process Engineer (Hillsboro, OR)

The Principal Field Process Engineer (FPE) is a senior individual contributor within ASM’s Key Account organization (Global Sales & Services) and serves as the technical authority and escalation owner for customer‑facing process applications. This role operates with high autonomy, leading complex new product introductions (NPI), on‑site process development, and HVM transfers, while acting as the primary technical interface between ASM Business Units and customer process teams.

What you'll be working on

• Own technical delivery and escalation for NPI of advanced deposition processes and hardware (thermal ALD, plasma ALD, Area Selective Deposition).
• Lead complex troubleshooting, root cause analysis, and cross‑functional resolution with customers, Business Units, and field teams.
• Drive on‑site process and hardware development, including DOE‑based experiments and continuous improvement initiatives.
• Identify and advance new ASM technology and film opportunities aligned to customer roadmaps.
• Lead process transfer to HVM fabs and develop/transfer Best Known Methods (BKMs) to service and manufacturing teams.
• Capture and feedback technical learnings to influence future ASM hardware, process, and qualification packages.

What we are looking for

• M.S. or PhD in Chemistry, Chemical Engineering, Materials Science, Physics, or related field.
• 7–10 years of experience in thin‑film deposition (ALD).
• Strong expertise in semiconductor device integration, vacuum systems, film metrology, and structured problem solving.
• Proven ability to independently design experiments, manage escalations, and influence without authority.
• Excellent technical communication skills and strong IP awareness.
• Flexibility to travel and support extended hours during qualifications or escalations.

What sets you apart

• Hands‑on experience with ASM ALD, PEALD, PECVD, Epitaxy, or Vertical Furnace LPCVD equipment.
• Demonstrated success optimizing deposition processes in development 
• Experience leading customer-facing technical discussions or escalations.
• Experience coordinating cross-functional action plans during escalations.

As a Snr. Field Process Engineer, you will help expand ASM’s advanced film technologies at our customer’s Oregon site by developing, optimizing, and transferring innovative ALD, PEALD, PECVD, Epitaxy, and LPCVD processes. You will serve as the technical link between customer engineering teams and ASM’s global Business Unit, ensuring new products and processes are introduced smoothly and successfully. Your work directly supports ASM’s mission to accelerate next‑generation semiconductor manufacturing through collaboration, technical excellence, and customer partnership.

What you will be working on

• Support New Product Introduction (NPI) by training with the Business Unit to gain expertise in new deposition processes and hardware.
• Lead the introduction and transfer of new processes to the customer site.
• Partner closely with field hardware engineers and Business Unit teams to troubleshoot new products and develop proposals for process or hardware improvements.
• Design and execute on-site experiments with the customer, driving development, integration, and continuous improvement projects.
• Escalate issues in a timely manner to maintain project scope, timelines, and customer alignment.
• Document key learnings during NPI and ensure effective knowledge transfer to local service and manufacturing teams.
• Analyze baseline system and process performance to identify gaps relative to technology‑node requirements.
• Perform structured problem‑solving and root‑cause analysis on process or system nonconformances.
• Collaborate with customer teams to identify and grow opportunities for ASM hardware and process adoption.
• Support process transfer to high‑volume manufacturing (HVM) fabs, creating and sharing best‑known methods (BKMs) and documentation.
• Maintain strong discipline in IP boundaries, customer communication, and escalation leadership.

What we are looking for

• MS degree + 4 years of experience, OR PhD + 0 years of experience in materials science, chemical engineering, or physics.
• Experience processing, developing, or characterizing thin films in thermal ALD, plasma ALD, plasma CVD, Epitaxy, or LPCVD reactors.
• Strong troubleshooting and structured problem-analysis skills (KT, FMEA, Ishikawa, 7‑step, etc.).
• Experience designing, running, and interpreting DOEs and statistical experiments.
• Familiarity with semiconductor device applications, vacuum techniques, metrology, and thin‑film characterization.
• Ability to travel as needed for training and customer engagement; flexibility to support extended hours or weekends during qualifications or escalations.
• Strong verbal and written communication skills, able to explain complex concepts clearly.
• Ability to maintain confidentiality and uphold IP boundaries.

What sets you apart

• Experience with ASM ALD, PEALD, PECVD, Epitaxy, or vertical furnace LPCVD equipment.
• Demonstrated success optimizing deposition processes in development or HVM environments.
• Experience leading customer-facing technical discussions or escalations.
• Background in transferring processes into HVM and supporting local service teams.
• Experience coordinating cross-functional action plans during escalations.

** This position is not eligible for visa sponsorship for external candidates. Candidates cannot require sponsorship now or in the future**

• Bachelor’s degree in Electromechanical Engineering or related field  
• 1–3 years of technical experience in field service, or manufacturing of OEM capital equipment
• Ability to read and interpret electronic and electromechanical schematics
• Basic knowledge of safety protocols and cleanroom guidelines
• Ability to apply rules and procedures in own activities
• Ability to fully understand tool architecture and control algorithms and explain operating principals to peers
• Clear written and verbal communication skills
• Ability to work independently and in a team
• Willing to travel as required for the role domestically and internationally
• Knowledge of safety procedures and cleanroom guidelines
• Proficiency with MS Office

Engineer II, Field Service

• Bachelor’s degree in Electrical, Mechanical, Electromechanical Engineering or related field with 4+ years of experience, or a Master’s degree with 0 years of experience
• Experience in field service or semiconductor capital equipment
• Ability to interpret electronic and electromechanical schematics
• Experience with structured troubleshooting methodologies
• Knowledge of cleanroom and semiconductor safety protocols
• Strong communication skills, both written and verbal
• Ability to work independently and within a team
• Willingness to travel domestically and internationally
• Proficiency with MS Office

What sets you apart

Engineer I, Field Service

• Semiconductor field service or capital equipment experience
• Knowledge of wafer fab operations, robotics, vacuum systems, plasma, or gas handling
• Experience writing procedures or process documentation
• Strong customer‑service mindset and organizational skills
• Familiarity with structured problem‑solving methods
• Experience supporting escalations or beta‑site activities

Engineer II, Field Service

• Hands‑on semiconductor field service experience
• Working knowledge of wafer fab operations, robotics, vacuum systems, plasma, RF, or gas handling
• Experience leading structured root‑cause analysis
• Experience providing field data to engineering or design teams
• Background supporting beta‑stage or early‑option tools
• Familiarity with structured problem‑solving techniques
• Strong customer‑service mindset and organizational skills

As a Field Service Engineer, you’ll bring the technical discipline, precision, and equipment expertise you developed in the military to support ASM’s advanced semiconductor tools and help our customers keep their fabs running at peak performance. You’ll work with the same mindset you relied on in mission‑critical environments—applying your engineering background and real‑world troubleshooting experience to technologies that power AI, 5G, cloud computing, and next‑generation devices. This is a chance to leverage the skills you gained maintaining complex systems in the field and continue building your technical mastery in a rapidly growing, high‑tech industry. 

In this role, you’ll operate at the center of cutting‑edge semiconductor manufacturing. It’s an ideal opportunity for veterans and transitioning service members who have supported sophisticated mechanical, electrical, or electronic systems and want to apply that expertise in a world‑class technology environment where every day brings new challenges to solve. 

From day one, you’ll receive structured training and hands‑on guidance from experienced engineers onsite. You’ll work with vacuum systems, plasma, chemical delivery, robotics, sensors, advanced metrology, and complex hardware‑software interactions—equipment that will feel familiar if you’ve maintained avionics, electronics, propulsion, navigation, comms, radar, robotics, or similar military systems. Your contributions will directly impact tool performance, system uptime, and customer success, forming a strong foundation for long‑term growth and a variety of career paths within ASM. 

Shifts available:

• Shift 4 (6pm-6am)- Sun-Tu and every other Saturday
• Shift 6 (6pm- 6am)- Wed-Fri and every other Saturday

What you will be working on 

• Install, maintain, troubleshoot, and repair ASM semiconductor equipment at customer sites
• Diagnose mechanical, electrical, and process issues in collaboration with senior engineering staff
• Deliver responsive, customer‑focused service with a strong commitment to safety and operational discipline
• Working in cleanroom environments while following strict safety and quality standards
• Assisting, identifying and contributing to continuous improvement efforts 
• Participate in escalations and cross‑functional problem‑solving
• Work on an assigned shift schedule supporting 24/7 manufacturing operations

What we are looking for 

• Bachelor’s or master’s degree in Mechanical Engineering, Electrical Engineering, Electromechanical Engineering, or related field
• Hands-on technical experience maintaining, repairing, or troubleshooting complex mechanical, electrical, or electronic systems
• Proven ability to diagnose complex system faults, follow technical procedures with precision, and maintain equipment in mission‑critical environments 
• Experience working under strict safety protocols, lock‑out/tag‑out procedures, and high‑reliability operational standards
• Comfort working in shift-based environments where readiness, accountability, and teamwork are essential
• Demonstratedability to stay calm under pressure, adapt quickly to changing conditions, and take ownership of equipment performance in demanding situations 
• Ability to read and interpret electronic and electromechanical schematics
• Strong troubleshooting skills and disciplined adherence to safety
• Ability to work in a cleanroom environment
• Clear and effective written and verbal communication
• Ability to work independently and collaboratively
• Willingness to travel domestically and internationally
•  Proficiency with Microsoft Office 

What sets you apart 

• Experience with equipment, gas handling, or high‑precision machinery
• Experience writing or updating technical documentation
• Background in customer‑facing or technical support roles
• Familiarity with structured problem‑solving, data analysis, or statistical methodologies
• Military experience such as Avionics Technician, Electronics Technician, Nuclear Machinist Mate, Satellite/Communications Systems Technician, or similar specialties

Why join ASM?  

With us, you will have strong long‑term growth potential at the forefront of semiconductor technology. Your first role as an FSE is the foundation - not necessarily the finish line. With clear pathways into technical leadership, operations, product roles, program management, technical sales and process engineering, ASM gives you the flexibility to grow in the direction that fits you best in an industry that makes AI possible.  

2026 is the year to join ASM as a Field Service Engineer. Apply now! 

Job’s Mission

As a Field Software Engineer at ASM in our Sales & Service function based in Korea, your mission is to become a trusted technical expert supporting the installation, maintenance, and optimization of ASM's advanced semiconductor equipment. With structured onboarding and mentorship, you’ll contribute to ensuring our tools perform at the highest standards while developing hands-on experience in a highly dynamic, customer-facing environment.

What You Will Be Working On

• Support SW Design Engineers in development, testing, deployment, maintenance and improving software for our semiconductor manufacturing equipment
• Able to triage mechanical, electrical and software bugs
• Responsible to manage escalation calls with SW team and customers at local level
• Work with QA / Support team to add replicated bugs to regression
• Work with customers to write correct specs for features and help with fixing bugs and develop small features if possible
• Investigate & troubleshoot both internal and external inquiries, questions and problem reports. Offer problem analysis, solutions, or alternatives because of these investigations.
• Participate in system design teams.
• Be the eyes and ears of the customer, align on priorities
• Work with customers to upgrade tools to the latest SW version and help with the qualification
• Troubleshooting complex, microprocessor-controlled electromechanical systems.

• Providing tool-down repair support in complex situations and working collaboratively in cross-functional teams to develop and present action plans for issue resolution.
• Performing on-site service at various customer locations, primarily in cleanroom environments.
• Ensuring a high level of customer satisfaction through advanced service skills and permanent problem resolution, always maintaining a “safety first” mindset.
• Delivering comprehensive and timely service reports.

What We Are Looking For

• Bachelor’s or master’s degree in a relevant field related to software, or semiconductor-related engineering fields.
• Candidates with at least 5 years of experience in a semiconductor equipment company are preferred.
• A strong interest in the semiconductor industry and eagerness to build a career in field software engineering.
• Effective communication skills in both Korean and English.
• Strong analytical and problem-solving skills
• Some software development skills in one or more general purpose programming languages: C++, C#
• Being able to read code and step through a debugger/IDE
• Proficiency in MS Office applications.
• Willingness to travel and work at customer sites
• A proactive attitude, with a strong desire to learn, grow, and work in a fast-paced technical environment.

• Bachelor’s degree in Electromechanical Engineering or related field  
• 1–3 years of technical experience in field service, or manufacturing of OEM capital equipment
• Ability to read and interpret electronic and electromechanical schematics
• Basic knowledge of safety protocols and cleanroom guidelines
• Ability to apply rules and procedures in own activities
• Ability to fully understand tool architecture and control algorithms and explain operating principals to peers
• Clear written and verbal communication skills
• Ability to work independently and in a team
• Willing to travel as required for the role domestically and internationally
• Knowledge of safety procedures and cleanroom guidelines
• Proficiency with MS Office

Engineer II, Field Service

• Bachelor’s degree in Electrical, Mechanical, Electromechanical Engineering or related field with 4+ years of experience, or a Master’s degree with 0 years of experience
• Experience in field service or semiconductor capital equipment
• Ability to interpret electronic and electromechanical schematics
• Experience with structured troubleshooting methodologies
• Knowledge of cleanroom and semiconductor safety protocols
• Strong communication skills, both written and verbal
• Ability to work independently and within a team
• Willingness to travel domestically and internationally
• Proficiency with MS Office

What sets you apart

Engineer I, Field Service

• Semiconductor field service or capital equipment experience
• Knowledge of wafer fab operations, robotics, vacuum systems, plasma, or gas handling
• Experience writing procedures or process documentation
• Strong customer‑service mindset and organizational skills
• Familiarity with structured problem‑solving methods
• Experience supporting escalations or beta‑site activities

Engineer II, Field Service

• Hands‑on semiconductor field service experience
• Working knowledge of wafer fab operations, robotics, vacuum systems, plasma, RF, or gas handling
• Experience leading structured root‑cause analysis
• Experience providing field data to engineering or design teams
• Background supporting beta‑stage or early‑option tools
• Familiarity with structured problem‑solving techniques
• Strong customer‑service mindset and organizational skills

POSITION SUMMARY

ASM is recruiting for Field Service Engineer in our CVD/EPI/PEALD/Furnace business function. You will be

part of a team providing support / trouble shooting at client site.

As a key driver of business success, you will play a vital role in strengthening and enabling business

success through developing and improving processes run on our toolsets at customer sites.

JOB RESPONSIBILITIES

• Maintain tool uptime and ensure excellent execution of installation and support of hardware issues.
• Develop, maintain, and ensure the relevance of technical information used by internal and external stakeholders.
• Understand and build long-term innovative global technology systems that enable enhanced customer relationships.
• Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Drive continuous improvement of the customer experience through team, hardware, software, and support tool development.
• Drive and manage new product installs and subsequent hardware development.
• Projects manage new evaluations and ensure the success of the project.
• Additional assigned tasks when necessary.
• Business travel is required when necessary.

REQUIREMENTS

• Bachelor’s degree in Engineering discipline
• Proven success in building collaborative partnerships with customers and internal stakeholders
• Ability to work in a team environment with tight deadlines and multiple priorities
• English language fluency is required as you will be working with international clients and customers

POSITION SUMMARY

ASM is recruiting for Field Service Engineer in our CVD/EPI/PEALD/Furnace business function. You will be

part of a team providing support / trouble shooting at client site.

As a key driver of business success, you will play a vital role in strengthening and enabling business

success through developing and improving processes run on our toolsets at customer sites.

JOB RESPONSIBILITIES

• Maintain tool uptime and ensure excellent execution of installation and support of hardware issues.
• Develop, maintain, and ensure the relevance of technical information used by internal and external stakeholders.
• Understand and build long-term innovative global technology systems that enable enhanced customer relationships.
• Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Drive continuous improvement of the customer experience through team, hardware, software, and support tool development.
• Drive and manage new product installs and subsequent hardware development.
• Projects manage new evaluations and ensure the success of the project.
• Additional assigned tasks when necessary.
• Business travel is required when necessary.

REQUIREMENTS

• Bachelor’s degree in Engineering discipline
• Proven success in building collaborative partnerships with customers and internal stakeholders
• Ability to work in a team environment with tight deadlines and multiple priorities
• English language fluency is required as you will be working with international clients and customers

POSITION SUMMARY

ASM is recruiting for Field Service Engineer in our CVD/EPI/PEALD/Furnace business function. You will be

part of a team providing support / trouble shooting at client site.

As a key driver of business success, you will play a vital role in strengthening and enabling business

success through developing and improving processes run on our toolsets at customer sites.

JOB RESPONSIBILITIES

• Maintain tool uptime and ensure excellent execution of installation and support of hardware issues.
• Develop, maintain, and ensure the relevance of technical information used by internal and external stakeholders.
• Understand and build long-term innovative global technology systems that enable enhanced customer relationships.
• Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Drive continuous improvement of the customer experience through team, hardware, software, and support tool development.
• Drive and manage new product installs and subsequent hardware development.
• Projects manage new evaluations and ensure the success of the project.
• Additional assigned tasks when necessary.
• Business travel is required when necessary.

REQUIREMENTS

• Bachelor’s degree in Engineering discipline
• Proven success in building collaborative partnerships with customers and internal stakeholders
• Ability to work in a team environment with tight deadlines and multiple priorities
• English language fluency is required as you will be working with international clients and customers

POSITION SUMMARY

As a Field Process Engineer you will be responsible to understand our customers’ needs, and provide process support and subsequent implementation with alignment with BUs to ensure we deliver service and value to meet even exceed customers’ expectation.

As a key driver of business success, you will play a vital role in strengthening and enabling business success through developing and improving processes run on our tool sets at customer sites.

JOB RESPONSIBILITIES 

• Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
• Drive continuous improvement of the customer experience through team, process and support tool development.
• Drive and manage new product installs and subsequent process development.
• Leading new site start up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Support CS EE /Sales/BU as one team to success site base operation/service.

REQUIREMENTS

• Master Degree or above.
• Solid technical knowledge and deep business perspective in the Semiconductor industry, preferably in CVD/ALD/Furnace/EPI related.
• Strong industry experience that support complex instrumentation, applications and informatics.
• Ability to work in a team environment with tight deadlines and multiple priorities.
• Ability to collaborate with others to find the best solutions
• Good command of English

POSITION SUMMARY

As a Field Process Engineer you will be responsible to understand our customers’ needs, and provide process support and subsequent implementation with alignment with BUs to ensure we deliver service and value to meet even exceed customers’ expectation.

As a key driver of business success, you will play a vital role in strengthening and enabling business success through developing and improving processes run on our tool sets at customer sites.

JOB RESPONSIBILITIES 

• Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
• Drive continuous improvement of the customer experience through team, process and support tool development.
• Drive and manage new product installs and subsequent process development.
• Leading new site start up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Support CS EE /Sales/BU as one team to success site base operation/service.

REQUIREMENTS

• Master Degree or above.
• Solid technical knowledge and deep business perspective in the Semiconductor industry, preferably in CVD/ALD/Furnace/EPI related.
• Strong industry experience that support complex instrumentation, applications and informatics.
• Ability to work in a team environment with tight deadlines and multiple priorities.
• Ability to collaborate with others to find the best solutions
• Good command of English