Shape the future of semiconductor technology at a company that’s growing fast - and investing in the best. 

ASM is expanding its technology leadership and market impact across multiple semiconductor applications. As a Technical Director, you will play a pivotal role in identifying and shaping critical technology inflections that drive mid- to long-term business growth. This role offers significant opportunity to influence strategy, work closely with customers on complex technical challenges, and grow your career in an environment where individuals truly matter. 

You will partner with customers, R&D, and global manufacturing teams to translate evolving technology needs into actionable roadmaps that enable new applications, secure business wins, and ensure successful transfer to high-volume manufacturing. 

What you’ll be doing 

• Identify and drive technology inflections that support ASM’s mid- and long-term business strategy. 

• Lead new product introduction (NPI) programs, including system qualification and system matching, to meet or exceed customer performance requirements. 

• Serve as a trusted technical leader for customers, engaging directly with their advanced development teams. 

• Understand current customer technology needs while anticipating future requirements and opportunities. 

• Develop and maintain technical roadmaps and materials for internal and external stakeholders. 

• Collaborate across Product Development, Product Marketing, Service Engineering, and Operations to deliver a strong customer experience. 

• Lead and coordinate multi-site, global customer projects that build trust in ASM’s capabilities and secure new business. 

• Drive alignment through structured reviews and cross-functional collaboration. 

What we’re looking for 

• PhD in Chemical Engineering, Materials Science, or a closely related discipline. 

• 10+ years of experience in the semiconductor industry, including leading a team 

• Deep semiconductor expertise with a strong understanding of manufacturing processes, market dynamics, and customer environments. 

• Proven technical leader with experience building, developing, and inspiring high-performing teams while driving meaningful change. 

• Strategic thinker and executor who can translate complex technical insights into clear roadmaps, decisions, and business impact. 

• Trusted communicator and influencer with executive-level presentation skills and the ability to engage effectively at all levels. 

• Collaborative, self-directed leader who thrives in fast-paced, matrixed organizations and builds strong partnerships with customers and internal teams. 

Why join ASM as a Technical Director 

• Access to industry-leading technology in a company with strong growth momentum. 

• The opportunity to win across multiple applications and markets. 

• High-impact, rewarding customer interactions solving real technical challenges. 

• A role where you are more than a number, with visibility, ownership, and a clear growth path. 

• A collaborative culture that values expertise, leadership, and results. 

** This position is not eligible for visa sponsorship for external candidates. Candidates cannot require sponsorship now or in the future**

Job’s mission

Our Global Sales, Services & Spares IQ and Sustaining teams are seeking Snr Engineers I & II, Field Service (level will depend on experience, degree and responsibilities. Please review below) to join ASM at a customer site (Intel) in Chandler, AZ. Domestic and International travel of at least 25% will be required for this role. As a Senior Field Service Engineer at ASM, you’ll play a critical role in supporting the advanced semiconductor equipment that powers the world’s most transformative technologies. You’ll take the lead on complex troubleshooting, guide and mentor engineers, and strengthen our partnerships by helping customers achieve stable, high‑performance fabrication environments. Your expertise will make a direct impact on tool reliability, customer satisfaction, and the next generation of ASM technology.

Shifts available:

• Shift 4 (6pm-6am)- Sun-Tu and every other Saturday
• Shift 5 (6am-6pm)- Sun- Tue and every other Wednesday 
• Shift 6 (6pm- 6am)- Wed-Fri and every other Saturday
• Shift 7 (6am- 6pm)- Wed-Sat and every other Wednesday

What you will be working on

Senior Engineer I, Field Service

• Install, maintain, and repair ASM semiconductor equipment with minimal supervision
  • Lead troubleshooting of complex tool or process issues using structured diagnostic methods
  • Perform root‑cause analysis and recommend targeted, data‑driven corrective actions
  • Review tool‑performance data to identify trends, risks, or improvement opportunities
  • Provide technical guidance and on‑the‑job coaching to less‑experienced engineers
  • Document service activities and support updates to procedures and best practices
  • Communicate solutions, progress, and expectations clearly with customer engineers
  • Participate in escalations alongside cross‑functional ASM engineering teams

Senior Engineer II, Field Service

• Serve as the senior technical lead for equipment installation, performance optimization, and recovery
• Diagnose and resolve highly complex, multi‑factor tool and process issues with limited guidance
• Lead advanced root‑cause analysis and drive long‑term corrective‑action plans that influence global engineering improvements
•  Own the customer‑technical relationship: build trust, anticipate operational needs, and act as ASM’s senior technical representative onsite
• Manage escalations end‑to‑end, aligning expectations, coordinating cross‑functional teams, and communicating clear action plans
• Guide, mentor, and develop engineers through hands‑on instruction, structured training, and knowledge‑sharing
• Champion best practices and contribute to procedure development, improvements, and field‑wide learning
•  Provide detailed field insights to R&D, product, and design teams, including support for beta tools or early‑option deployments

What we are looking for

Senior Engineer I, Field Service

• Bachelor’s degree in Electrical, Mechanical, Electromechanical Engineering or related field with 6+ years of experience, OR a Master’s degree with 4+ years of experience OR PhD degree with 0+ years of experience.
• Experience of semiconductor field service or capital‑equipment experience
• Ability to interpret electronic and electromechanical schematics
•  Experience with structured troubleshooting methodologies
• Knowledge of cleanroom and semiconductor safety protocols
• Strong written and verbal communication skills
• Ability to work independently and collaboratively in fast‑paced fab environments
• Willingness to travel domestically and internationally (minimum 25%)
• Proficiency in MS Office

Senior Engineer II, Field Service

• Bachelor’s degree in Electrical, Mechanical, Electromechanical Engineering or related field with 8+ years of experience, OR a Master’s degree with 6+ years of experience OR PhD degree with 4+ years of experience.
• Experience in semiconductor field service experience with demonstrated technical leadership
• Advanced knowledge of tool architecture, control algorithms, and multi‑factor troubleshooting
• Experience driving structured root‑cause analysis and long‑term corrective‑action plans
• Proven ability to lead escalations and manage customer‑technical relationships
• Strong communication and mentorship capabilities
• Ability to work autonomously while guiding and developing other engineers
• Willingness to travel domestically and internationally
• Proficiency in MS Office

What sets you apart

Senior Engineer I, Field Service

• Experience supporting beta tools or early‑option equipment
• Knowledge of wafer‑fab operations, robotics, vacuum systems, plasma, RF, or gas handling
• Experience writing or updating procedures or technical documentation
• Strong customer‑service approach and organizational skills
• Familiarity with structured problem‑solving methods

Senior Engineer II, Field Service

• Demonstrated leadership in complex troubleshooting programs or technical initiatives
• Experience owning customer‑technical relationships, including expectations and long‑term partnership building
• Strong capability in mentoring and developing field engineers
• Hands‑on expertise with fab robotics, vacuum systems, plasma, RF, or gas‑delivery systems
• Experience providing structured feedback to engineering or product teams
• Experience evaluating or supporting beta‑stage or early‑option tools

As a Field Service Engineer, you’ll bring the technical discipline, precision, and equipment expertise you developed in the military to support ASM’s advanced semiconductor tools and help our customers keep their fabs running at peak performance. You’ll work with the same mindset you relied on in mission‑critical environments—applying your engineering background and real‑world troubleshooting experience to technologies that power AI, 5G, cloud computing, and next‑generation devices. This is a chance to leverage the skills you gained maintaining complex systems in the field and continue building your technical mastery in a rapidly growing, high‑tech industry. 

In this role, you’ll operate at the center of cutting‑edge semiconductor manufacturing. It’s an ideal opportunity for veterans and transitioning service members who have supported sophisticated mechanical, electrical, or electronic systems and want to apply that expertise in a world‑class technology environment where every day brings new challenges to solve. 

From day one, you’ll receive structured training and hands‑on guidance from experienced engineers onsite. You’ll work with vacuum systems, plasma, chemical delivery, robotics, sensors, advanced metrology, and complex hardware‑software interactions—equipment that will feel familiar if you’ve maintained avionics, electronics, propulsion, navigation, comms, radar, robotics, or similar military systems. Your contributions will directly impact tool performance, system uptime, and customer success, forming a strong foundation for long‑term growth and a variety of career paths within ASM. 

Shifts available:

• Shift 4 (6pm-6am)- Sun-Tu and every other Saturday
• Shift 6 (6pm- 6am)- Wed-Fri and every other Saturday

What you will be working on 

• Install, maintain, troubleshoot, and repair ASM semiconductor equipment at customer sites
• Diagnose mechanical, electrical, and process issues in collaboration with senior engineering staff
• Deliver responsive, customer‑focused service with a strong commitment to safety and operational discipline
• Working in cleanroom environments while following strict safety and quality standards
• Assisting, identifying and contributing to continuous improvement efforts 
• Participate in escalations and cross‑functional problem‑solving
• Work on an assigned shift schedule supporting 24/7 manufacturing operations

What we are looking for 

• Bachelor’s or master’s degree in Mechanical Engineering, Electrical Engineering, Electromechanical Engineering, or related field
• Hands-on technical experience maintaining, repairing, or troubleshooting complex mechanical, electrical, or electronic systems
• Proven ability to diagnose complex system faults, follow technical procedures with precision, and maintain equipment in mission‑critical environments 
• Experience working under strict safety protocols, lock‑out/tag‑out procedures, and high‑reliability operational standards
• Comfort working in shift-based environments where readiness, accountability, and teamwork are essential
• Demonstratedability to stay calm under pressure, adapt quickly to changing conditions, and take ownership of equipment performance in demanding situations 
• Ability to read and interpret electronic and electromechanical schematics
• Strong troubleshooting skills and disciplined adherence to safety
• Ability to work in a cleanroom environment
• Clear and effective written and verbal communication
• Ability to work independently and collaboratively
• Willingness to travel domestically and internationally
•  Proficiency with Microsoft Office 

What sets you apart 

• Experience with equipment, gas handling, or high‑precision machinery
• Experience writing or updating technical documentation
• Background in customer‑facing or technical support roles
• Familiarity with structured problem‑solving, data analysis, or statistical methodologies
• Military experience such as Avionics Technician, Electronics Technician, Nuclear Machinist Mate, Satellite/Communications Systems Technician, or similar specialties

Why join ASM?  

With us, you will have strong long‑term growth potential at the forefront of semiconductor technology. Your first role as an FSE is the foundation - not necessarily the finish line. With clear pathways into technical leadership, operations, product roles, program management, technical sales and process engineering, ASM gives you the flexibility to grow in the direction that fits you best in an industry that makes AI possible.  

2026 is the year to join ASM as a Field Service Engineer. Apply now! 

• Bachelor’s degree in Electromechanical Engineering or related field  
• 1–3 years of technical experience in field service, or manufacturing of OEM capital equipment
• Ability to read and interpret electronic and electromechanical schematics
• Basic knowledge of safety protocols and cleanroom guidelines
• Ability to apply rules and procedures in own activities
• Ability to fully understand tool architecture and control algorithms and explain operating principals to peers
• Clear written and verbal communication skills
• Ability to work independently and in a team
• Willing to travel up to as required for the role domestically and internationally
• Knowledge of safety procedures and cleanroom guidelines
• Proficiency with MS Office

Engineer II, Field Service

• Bachelor’s degree in Electrical, Mechanical, Electromechanical Engineering or related field with 4+ years of experience, or a Master’s degree with 0 years of experience
• Experience in field service or semiconductor capital equipment
• Ability to interpret electronic and electromechanical schematics
• Experience with structured troubleshooting methodologies
• Knowledge of cleanroom and semiconductor safety protocols
• Strong communication skills, both written and verbal
• Ability to work independently and within a team
• Willingness to travel domestically and internationally
• Proficiency with MS Office

What sets you apart

Engineer I, Field Service

• Semiconductor field service or capital equipment experience
• Knowledge of wafer fab operations, robotics, vacuum systems, plasma, or gas handling
• Experience writing procedures or process documentation
• Strong customer‑service mindset and organizational skills
• Familiarity with structured problem‑solving methods
• Experience supporting escalations or beta‑site activities

Engineer II, Field Service

• Hands‑on semiconductor field service experience
• Working knowledge of wafer fab operations, robotics, vacuum systems, plasma, RF, or gas handling
• Experience leading structured root‑cause analysis
• Experience providing field data to engineering or design teams
• Background supporting beta‑stage or early‑option tools
• Familiarity with structured problem‑solving techniques
• Strong customer‑service mindset and organizational skills

As a Field Process Engineer supporting PEALD Plasma-enhanced Atomic Layer Deposition (PEALD) and Plasma-enhanced Chemical Vapor Deposition (PECVD) on ASM’s XP8 DCM/QCM platforms, you will act as the on‑site process expert at customer HVM fabs. You will optimize deposition processes, resolve technical issues, and ensure tool performance meets customer and ASM requirements. This role is ideal for engineers who enjoy hands‑on problem‑solving, fast‑paced environments, and contributing to next‑generation semiconductor manufacturing.

Key Responsibilities

• Lead process qualification and optimization during tool installs and ramp‑up.
• Execute structured DOEs to improve film quality, uniformity, and throughput.
• Troubleshoot process issues using systematic root‑cause analysis.
• Partner with customer and ASM teams to drive continuous improvement and tool‑to‑tool matching.
• Document findings and share learnings across global teams.

Customer Engagement

• Build strong, trust‑based technical relationships with customer engineers.
• Anticipate needs and provide sustainable, long‑term solutions.
• Support escalations with clear communication and action plans.
• Represent ASM with professionalism and technical credibility.

What Makes You Successful

• Clear communication, strong troubleshooting methodology, and ability to stay composed under pressure.
• Highly collaborative, organized, and proactive in solving issues and driving improvements.
• Adaptable to changing priorities in a high‑volume manufacturing environment.

Qualifications

• Master’s or PhD in Chemical Engineering, Materials Science, Physics, Electrical Engineering, or related fields.
• Experience with deposition processes (PEALD/PECVD), vacuum systems, metrology, and semiconductor manufacturing—preferably HVM and ASM tools.
• Strong DOE and experimental analysis skills.
• Ability to travel up to 25%; escalations may require extended hours/weekends.
• Strong understanding of IP boundaries and confidentiality requirements