So, what’s the role all about?

 This individual contributor role focuses on transforming and governing enterprise knowledge to make it usable by AI systems. The role is responsible for converting legacy and unstructured documents into structured, AI-ready content, while maintaining quality, consistency, and lifecycle management of knowledge assets. The output directly supports AI agents used for knowledge search and agent-driven workflows.

How will you make an impact?

• Convert legacy and unstructured documents into AI-ready formats (structured, standardized, and tagged)
• Apply and maintain content standards, metadata, and taxonomy definitions
• Curate, review, and update knowledge assets to ensure accuracy and relevance
• Identify gaps, duplication, and outdated information in the knowledge base
• Collaborate with subject matter experts to validate and refine content
• Ensure knowledge is optimized for AI-driven search and agent workflows
• Maintain version control and document lifecycle processes
• Monitor content quality and adherence to governance guidelines
• Support integration of curated content into AI systems and workflows

Have you got what it takes? 

• Experience in knowledge management, content curation, or information architecture
• Strong understanding of structured vs. unstructured content
• Familiarity with preparing content for AI/search systems (e.g., metadata tagging, chunking, formatting)
• Ability to work independently with cross-functional stakeholders
• Strong attention to detail and content quality 

Preferred Certification:

• IAAP CPACC or WAS certification (or working toward it)
• Experience in Agile development environments
• Understanding of inclusive design principles
• Basic knowledge of front‑end technologies (HTML/CSS/JavaScript)

You will also have an advantage if you have:-

• Experience with enterprise knowledge bases or content management systems
• Exposure to AI-driven search, retrieval systems, or agent workflows
• Understanding of taxonomy and metadata frameworks

What’s in it for you?

• Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

• At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Req ID: 10853
Reporting into: Tech Manager
Role Type: Individual Contributor

So, what’s the role all about?

NiCE is seeking attentive, goal-oriented, and technically talented professionals to join our delivery and engineering teams as Professional Services Software Engineers. In this role, you will be responsible for the remote implementation, configuration, and integration of NiCE Surveillance products, and for designing, developing, configuring, and enhancing enterprise-scale Actimize implementations for leading banks and financial institutions. You’ll provide technical expertise across the full project lifecycle—from sales-to-services transition through project closure—collaborating with architects, business analysts, R&D, Customer Support, and clients, and applying both agile and waterfall methodologies to deliver high-quality, reliable solutions that help safeguard organizations against risk and compliance challenges.

How will you make an impact?

• Install, integrate, and configure Actimize products and recording solutions, and develop and configure software features in line with defined methodology, design specifications, enterprise standards, system requirements, and customer-specific needs.
• Plan and perform unit, functionality, and systems testing for performance and reliability, and support client UAT and data validation activities to ensure solutions meet design requirements.
• Work in multi-disciplinary teams with architects, business analysts, R&D, and the implementation team to resolve technical questions from project kick-off through handover to the support center.
• Provide technical expertise across the entire NiCE product suite — including application overview, technical support, and quality control — throughout all stages of the project.
• Communicate and reconcile design flaws found during delivery and suggest enhancements to meet client requirements while adhering to product frameworks.
• Collaborate independently with Business Analysts, R&D, and Customer Support teams, relaying customer technical feedback for product enhancements and fixes.
• Effectively manage time, maintain regular communication and updates with customers and management, and demonstrate flexibility for after-hours, weekend, client-site, and cross-time-zone work as per project demands.
• Document lessons learned and resolutions in the NiCE Knowledge Base, mentor junior team members, and conduct code reviews.

Have you got what it takes?

Experience & Education:

• 8-11 years of experience in enterprise software development and/or product implementation and integration.
• BE/B.Tech in Computer Science, Information Technology, or a related technical degree with relevant hands-on experience.
• Excellent verbal and written English communication skills, with experience working in global and matrix organizations and multi-cultural teams across countries.

Professional Capabilities:

• Experience working in financial / banking solutions domain. (Must)
• Proven expertise in PL/SQL, SQL, and relational databases (MS-SQL, MySQL, Oracle, etc.), with basic to advanced query and update scripting knowledge. (Must)
• Hands-on experience with Unix commands and shell scripting. (Must)
• Troubleshooting using sniffers and other network testing and analysis tools. (Must)
• Strong client-facing skills with the ability to manage technical discussions and customer engagement. (Must)
• Actimize (AIS/RCM/UDM) development experience. (Advantage)
• Microsoft SQL Server and Windows Server installation and configuration (including IIS), with Microsoft Security knowledge — Active Directory, security policies, hardening, encryption, backups, recovery, and maintenance. (Advantage)
• Solid understanding of network principles (7-Layer OSI Model, TCP, UDP) and network devices (NICs, switches, routers), with networking and IP/SIP communication analysis, strong telephony background, and IP communication knowledge. (Advantage)
• Experience with advanced solutions — Recording/Telephony integrations (PBX — switch/ACD vendors such as Avaya, Cisco, MS Teams, and Amazon Connect), MDC, LDAP, SSO, ACD, DB migrations, and Disaster Recovery / HA solutions. (Advantage)
• Familiarity with AWS cloud environments and experience in Python, HTML, JavaScript, and CSS. (Advantage)

Personal Leadership:

• Strong problem-solving and analytical abilities with a high capacity for self-learning; capable of solving moderately complex problems through structured analysis.
• Ability to work independently on complex tasks while collaborating effectively and sharing knowledge within a team environment.
• Able to learn and adapt to new technologies quickly and work methodically in dynamic environments.
• Attention to detail and ability to perform under pressure.
• Ability to mentor, guide, and support team members.

What’s in it for you?

Join an ever‑growing, market‑disrupting global company where teams—comprised of the best of the best—work in a fast‑paced, collaborative, and innovative environment. As the market leader, every day at NICE is a chance to learn, grow, and make an impact, with endless opportunities across roles, domains, and geographies.

 Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10723
Reporting into: Tech Manager
Role Type: Individual Contributor

Shift Timings: 12:30 PM- 9:30 PM

Overview

The Application Reliability Engineer plays a critical role in driving technical escalations and platform reliability within the Engineering and Solutions organization, directly shaping how we deliver a seamless, high-quality experience for our clients while maintaining operational excellence across the platform. In this role, you’ll sit at the center of the organization, partnering closely with engineering, product, and client-facing teams to drive rapid resolution of complex technical issues, streamline escalation management, and enable continuous platform improvements. This is an exciting opportunity for someone who thrives in a fast-paced environment and wants to gain end-to-end Ad-Tech platform exposure, act as a key cross-functional connector, and make a direct impact on client satisfaction and operational efficiency while contributing to the long-term success of the organization.

Responsibilities

• Provide platform-wide technical support and deliver solutions for internal stakeholders
• Manage and resolve assigned tickets from the support queue (~80%) within defined SLAs
• Execute operational tasks (client setup changes, configuration updates)
• Assist in incident investigation and RCA with guidance
• Perform data validation, basic analysis, and troubleshooting
• Collaborate with Engineering for issue resolution and fix validation
• Contribute to documentation, SOPs, and knowledge base updates
• Support R&D initiatives (~20%) through execution (scripts, analysis, testing)
• Use and maintain existing scripts/tools to improve efficiency
• Coordinate with cross-functional teams for ticket follow-ups and updates

Education & Requirements

• Education:
• Preferred: Degree in Computer Science, Software Engineering, Data Science, Mathematics, or similar analytical/technical disciplines
• Bachelor’s degree in Advertising, Communications, Marketing, or a related field with demonstrated technical exposure
• Experience:
• 2–3 years of experience in customer application escalations, technical solutions, or customer-facing support roles
• Experience working with AdTech platforms or technical product support environments is highly preferred
• Technical Skills & Capabilities:
• Strong understanding of web technologies (HTML, CSS, JavaScript) and modern production tech stacks
• Hands-on experience or familiarity with datastores and querying frameworks (e.g., MySQL)
• Proficiency in at least one programming language such as Python, Java, or PHP
• Experience with data analysis and visualization tools like Excel, Looker, or Omni
• AI awareness and practical application skills, with the ability to leverage AI tools and solutions to work more efficiently, automate tasks, and enhance personal productivity
• Fluent in English, both spoken & written
• Core Competencies:
• Solutions-oriented mindset with excellent troubleshooting, analytical, and problem-solving skills, and a strong focus on identifying root causes
• Ability to think critically, structure investigative approaches, and execute effective problem-solving workflows
• Strong stakeholder management and communication skills, with the ability to translate technical concepts for non-technical audiences
• Proven ability to manage multiple priorities, take ownership, and deliver results in a fast-paced environment
• Effective project management and coordination skills, with a collaborative and proactive approach
• Self-driven with strong time management skills and the ability to work both independently and as part of a team

Role

We are looking for a Senior Threat Researcher to join our Threat Detection Group within ThreatLabz. This is Hybrid role, reporting to a leader in ThreatLabz Team . You will track the evolving threat landscape, analysing emerging threats and identifying TTPs to develop critical detection and protection signatures. As part of our world-class research arm, you will ensure millions of global users remain protected through advanced malware research and behavioural analysis.

What you’ll do (Role Expectations)

• Analyse browser-based threats, including HTML smuggling and phishing, to develop robust protections

• Research vulnerabilities across OWASP, Web API, and LLM Top 10 to author prevention signatures

• Conduct static and dynamic malware analysis to mitigate emerging threats and C2 frameworks

• Develop complex automation tools and prototypes to integrate research findings into Zscaler products

• Contribute to the global security community by publishing in-depth threat analysis blogs and research papers

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 2+ years of dedicated experience in Cyber Security Research with expertise in web attack and DOM/JS analysis

• Proficiency in browser security and analysing/deconstructing payloads within browser environments

• Hands-on experience with malware debugging and reverse engineering using tools like IDA, x64dbg, or Ollydbg

• Strong understanding of TCP/IP, Application layer protocols, and vulnerabilities across OWASP and LLM Top 10

• Experience with automation scripting in Python, Ruby, Go, or Shell to synthesise threat intelligence

What Will Make You Stand Out (Preferred Qualifications)

• Professional security certifications such as OSCP or specialised degrees in Computer Science or Information Technology

• Proven ability to implement AI-powered automation and leverage GenAI models for threat research

• Advanced reverse engineering experience specifically related to file-less threats and complex exploit techniques

#LI-Hybrid

#LI-RG

So, What's the Role All About?

We are looking for a Specialist Software Architect to lead the architectural vision, design, and evolution of our AI-driven and Conversational Solutions platform. This role demands deep hands-on expertise in Python, AWS Cloud services, AWS Knowledge Hub, and multiple Knowledge Base technologies, along with proven experience designing simplified, scalable, and resilient architectures using microservices and AWS-native services.

You will play a critical role in shaping the technical foundation of our Conversational AI platform — one that handles millions of interactions per day, meets strict SLAs (99.99%), and supports zero-downtime deployments, robust disaster recovery, and enterprise-grade AI orchestration. You will be the go-to architect for proposing pragmatic, simplified designs that balance innovation with operational excellence.

How Will You Make an Impact?

Architecture & System Design:

• Own and define the end-to-end architecture of the Conversational AI and Knowledge platform, covering AI model integration layers, data stores, knowledge bases, and external integrations.
• Design enterprise-scale, cloud-native, microservices-based architectures capable of handling high concurrency, burst traffic, and real-time conversational workloads.
• Propose simplified, cost-effective architectural designs leveraging AWS-native services — avoiding over-engineering while ensuring scalability and resilience.
• Define reference architectures, architectural blueprints, and non-functional requirements (NFRs) for performance, reliability, security, and maintainability.
• Drive event-driven and asynchronous architectures using AWS-native services such as SQS, SNS, EventBridge, and Step Functions.
• Define best practices for microservices design, domain-driven design (DDD), API design (REST, async/event APIs), and AI integration patterns.
• Review and guide complex application-level designs, critical code paths, and AI pipeline architectures.

AI & Conversational Solution Architecture:

• Architect and evolve AI-driven Conversational solutions integrating large language models (LLMs), prompt engineering patterns, and enterprise AI orchestration frameworks.
• Design and implement Knowledge Base solutions using AWS Knowledge Hub, vector databases, RAG (Retrieval-Augmented Generation) architectures, and other knowledge management technologies.
• Define AI model integration strategies — including model selection, fine-tuning approaches, embedding pipelines, and response quality frameworks.
• Drive conversational UX architecture, ensuring seamless, context-aware, and low-latency interaction flows.
• Evaluate and recommend AI tooling, platforms, and frameworks aligned with business needs (e.g., AWS Bedrock, LangChain, OpenAI, Anthropic, Kore.ai, Dialogflow).
• Lead the design of multi-turn conversation management, intent resolution, and fallback handling architectures.

AWS Cloud & Microservices Architecture:

• Architect and optimise solutions using AWS services including but not limited to Lambda, API Gateway, SQS, SNS, Step Functions, DynamoDB, Aurora Serverless, S3, Bedrock, and Kendra.
• Design cost-efficient, elastic scaling strategies aligned with unpredictable conversational AI workloads.
• Lead cloud governance, environment isolation, multi-account strategy, and infrastructure-as-code (IaC) practices.
• Define CI/CD pipeline standards, DevOps practices, and containerisation approaches (Docker, Kubernetes) for AI workload deployments.
• Drive microservices decomposition strategies — identifying service boundaries, inter-service communication patterns, and data ownership models.

Scalability, Resilience & Disaster Recovery:

• Design for extreme scale — high concurrent users, high TPS, and real-time AI inferencing demands.
• Own resilience strategies including multi-AZ and multi-region architectures, active-active or active-passive DR setups, and graceful degradation mechanisms.
• Define and validate RPO/RTO goals, conduct chaos testing, and lead DR drills.
• Ensure zero-downtime deployment capabilities through blue/green, canary, and rolling deployment strategies.

Security, Compliance & Reliability:

• Embed security by design across all AI and data architecture layers — covering authentication, authorisation, data privacy, encryption, and model safety guardrails.
• Support compliance requirements (SOC2, ISO, GDPR) from an architectural standpoint, particularly around AI data handling and knowledge base access controls.
• Partner with SRE and DevOps teams on observability, logging, distributed tracing, and alerting for AI workloads.
• Define SLIs, SLOs, and capacity planning models for conversational AI services.

Technical Leadership & Collaboration:

• Act as a technical mentor and trusted advisor to senior engineers, tech leads, and implementation teams.
• Lead architecture reviews, design councils, and technical decision forums — championing simplicity, pragmatism, and long-term maintainability.
• Partner closely with Product Management, AI/ML teams, and delivery teams to balance innovation with execution feasibility.
• Drive the long-term AI architecture roadmap and proactively reduce technical debt.

Have You Got What It Takes?

Experience & Education:

• Bachelor's degree in Computer Science, Information Systems, Electrical Engineering, or equivalent work experience.
• 10+ years of professional software engineering experience, with at least 4–5 years in a software architect or principal engineer role.
• Demonstrated experience designing and delivering AI-driven or Conversational AI platforms at enterprise scale.

Technical Expertise:

• Deep hands-on experience with Python — including AI/ML libraries, API development, and automation scripting.
• Strong expertise in AWS Cloud services — particularly those relevant to AI workloads: Bedrock, Kendra, Lambda, API Gateway, SQS, SNS, Step Functions, DynamoDB, S3, and Aurora Serverless.
• Hands-on experience with AWS Knowledge Hub and multiple Knowledge Base technologies including vector databases, document stores, and semantic search platforms.
• Proven experience designing microservices architectures — including service decomposition, inter-service communication (REST, gRPC, event-driven), and distributed data management.
• Strong understanding of:
• RAG (Retrieval-Augmented Generation) architectures and embedding pipelines
• Prompt engineering and LLM integration patterns
• Modern authentication standards (OAuth2, OIDC, SAML)
• Web APIs — REST and async/event API design
• Databases (SQL/NoSQL) and data integration patterns
• Experience with CI/CD pipelines, DevOps practices, and containerisation (Docker, Kubernetes).
• Familiarity with AI tooling and platforms such as AWS Bedrock, LangChain, OpenAI, Anthropic, Dialogflow, or Kore.ai.
• Experience with GenAI and Agentic AI application development.

Architecture & Scale:

• Demonstrated success designing systems for high traffic, low latency, and high availability at global scale.
• Deep experience with resilience, disaster recovery, and failover design in cloud-native environments.
• Strong track record of proposing simplified, pragmatic architectural solutions that avoid unnecessary complexity.
• Experience with event-driven systems, message queues, and streaming architectures.
• Strong understanding of cloud networking, caching strategies, and data modelling for AI workloads.

Good to Have:

• Experience with CCaaS or real-time communication platforms (e.g., NICE CXone).
• Exposure to multi-region SaaS deployments and hybrid serverless/container architectures.
• Familiarity with OpenSearch or Elasticsearch for conversational data search and analytics.
• Experience with cost optimisation strategies at scale on AWS.
• Knowledge of frontend technologies (JavaScript/TypeScript, React) for full-stack architecture awareness.

What's in It for You?

Join an ever-growing, market-disrupting, global company where the teams — comprised of the best of the best — work in a fast-paced, collaborative, and creative environment. As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX! At NICE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility — 2 days working from the office and 3 days of remote work each week. Office days focus on face-to-face collaboration where teamwork and creative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 

Requisition ID: 10787

Reporting Into: Director , Engineering

Role Type: Individual Contributor 

What's the Role All About?

The Tech Manager is a senior technical leadership role responsible for driving the design, delivery, and quality of AI-driven and Conversational AI solutions across the NICE CXone ecosystem. With 15+ years of experience, you will lead and mentor a high-performing engineering team, bring deep expertise in AI models, AWS Knowledge Hub, and AWS Cloud, and serve as a key technical authority across cross-functional delivery teams. This role blends hands-on technical depth with strong people management, ensuring both engineering excellence and team growth.

How Will You Make an Impact?

Technical Leadership:

• Define and govern technical standards and best practices for AI and Conversational AI solution delivery.
• Provide hands-on guidance on the design and implementation of integrations using APIs, modern web technologies, and authentication standards.
• Lead the development of proofs of concept (PoCs) and production-ready solution components leveraging AWS Cloud, AWS Knowledge Hub, and AI/ML models.
• Drive prompt engineering, conversational design, and AI orchestration best practices across the team.
• Oversee testing, validation, and go-live activities to ensure solutions meet quality, performance, security, and usability standards.

People Management & Team Development:

• Lead, mentor, and develop a team of engineers — conducting performance reviews, supporting career growth, and fostering a culture of continuous learning.
• Define and uphold engineering standards, coding guidelines, and delivery frameworks across the team.
• Identify skill gaps and build team capability in emerging areas such as Generative AI, AWS services, and enterprise conversational platforms.
• Drive a collaborative, inclusive, and high-accountability team culture.

Technical Problem Solving & Quality:

• Diagnose and resolve complex technical challenges across SaaS applications, cloud environments, AI integrations, and data flows.
• Ensure all implementations meet enterprise-grade standards for quality, scalability, security, and performance.
• Produce and review key documentation including architecture specifications, test strategies, and deployment materials.

Delivery & Process Excellence:

• Drive Agile/Scrum delivery practices including sprint planning, retrospectives, and release management.
• Define and continuously improve engineering processes, documentation standards, and delivery frameworks.
• Align technical roadmap planning with business priorities and stakeholder expectations.
• Manage escalations effectively and maintain strong cross-functional collaboration with Implementation Engineers, Consultants, Project Managers, and Customer Success teams.

Collaboration & Stakeholder Engagement:

• Partner with senior stakeholders, customers, and cross-functional teams to translate business requirements into technical solutions.
• Participate in customer workshops, design reviews, and technical discussions — communicating architecture decisions and implementation strategies with clarity and confidence.
• Maintain transparent and consistent communication across all delivery teams.

Have You Got What It Takes?

Experience & Education:

• Bachelor's degree in Computer Science, Information Systems, Electrical Engineering, or equivalent work experience.
• 15+ years of professional experience in software engineering or technical delivery roles, with a focus on AI, digital channels, or bot/conversational applications preferred.
• 5+ years in a technical leadership or people management role (Engineering Manager, Tech Lead, or similar).

Technical & Architecture Skills:

• 7+ years of hands-on software development experience, with at least 2–3 years in a tech lead or architect capacity.
• Strong proficiency in modern programming languages such as Java, Python, C#, or JavaScript/TypeScript.
• Deep knowledge of AWS Cloud services and AWS Knowledge Hub; familiarity with Azure or GCP is a plus.
• Proven experience working with AI/ML models, Generative AI frameworks, and enterprise AI orchestration patterns.
• Strong expertise in:
• Web APIs, SOAP, and REST implementations
• Modern authentication standards (OAuth2, OIDC, SAML)
• Browser and web security (CORS, X-Frame Options)
• HTML/CSS and front-end fundamentals
• Prompt engineering and AI integration patterns
• Solid understanding of CI/CD pipelines, DevOps practices, and software architecture principles.
• Proficiency in databases (SQL/NoSQL) and data integration patterns.
• Strong understanding of conversational UX, AI-driven interfaces, and enterprise AI platforms.

Leadership & People Management:

• Demonstrated experience managing and growing engineering teams, including performance management and career development planning.
• Ability to define technical vision, establish engineering standards, and align team deliverables with organisational goals.
• Strong stakeholder management skills, including handling escalations and influencing at senior levels.
• Experience driving technical roadmap planning across multi-disciplinary teams.

Communication & Collaboration:

• Clear, confident written and verbal communication skills.
• Comfortable engaging with customers and senior stakeholders to articulate technical decisions, solution architecture, and delivery strategy.
• Effective leader in design reviews, sprint planning, technical discussions, and delivery execution.

Delivery & Process:

• Experience defining and improving engineering processes, documentation standards, and delivery governance.
• Strong track record of authoring and reviewing design documents, functional requirements, test strategies, and deployment guides.
• Experienced in Agile/Scrum environments with a focus on predictable, high-quality delivery.
• Willingness to work in US shift hours (5 PM – 2 AM IST).

You Will Have an Advantage If You Also Have:

• Hands-on experience with NICE CXone products or other cloud-based contact centre platforms.
• Experience with enterprise conversational AI platforms such as NICE CXone, Kore.ai, Amelia, Dialogflow, or similar.
• Exposure to Generative AI tools, LLM fine-tuning, or RAG-based architectures.

What's in It for You?

Join an ever-growing, market-disrupting, global company where the teams — comprised of the best of the best — work in a fast-paced, collaborative, and creative environment. As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX! At NICE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility — 2 days working from the office and 3 days of remote work each week. Office days focus on face-to-face collaboration, where teamwork and creative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10786

Reporting Into: Director , Engineering 

Role Type: People Management

Responsibilities:

• Collaborate with cross-functional teams to design, develop, and implement software solutions

• Write clean, maintainable, and efficient code using Java, and Javascript

• Own end-to-end quality by defining quality plans and building automated tests

• Deploy and manage applications on Kubernetes and cloud platforms (AWS)

• Participate in code reviews to ensure code quality and adherence to coding standards

• Troubleshoot and debug software applications to resolve issues promptly

• Collaborate with product owners to understand requirements and deliver solutions that meet business needs

• Stay up-to-date with emerging technologies and industry trends to ensure our software remains cutting-edge

Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, or related field

• 5-7 years of professional experience as a Software Engineer

• Strong proficiency in Java, Rx Java and Javascript

• Experience with container orchestration using Kubernetes

• Analyze, develop, as well as implement RESTful services and APIs

• Familiarity with Cloud platforms, particularly AWS

• Proficient with frontend technologies, including JS

• Familiarity with DevOps practices and CI/CD pipelines.

• Understanding of software development principles and best practices.

• Experience working in an Agile/Scrum-inspired delivery methodology.

• Solid troubleshooting and debugging skills

• Strong communication and collaboration skills

• Ability to work in a fast-paced and dynamic environment

• Ability to work effectively in a team environment and independently when required.

• Work closely with product managers and stakeholders to understand requirements and translate them into technical specifications.

• Stay updated with industry trends and best practices in software development.

Preferred Skills:

• Experience with microservices architecture

• Knowledge of other JavaScript frameworks and libraries like React,Node.

• Curiosity and openness to using AI tools to enhance learning, productivity, and engineering impact across the software development lifecycle; prior hands-on experience is a plus, but not required.

• Knowledge of CI/CD pipelines and automation tools

• Understanding of software development best practices and design patterns

• Master the end-to-end business logic of our SaaS platform and translate complex functional requirements (FSDs) into high-fidelity automated test scenarios reflecting real-world customer flows.
• Enhance and manage test automation suites validating integrations between our SaaS platform and external systems (marketplaces, logistics, ERP).
• Design and develop automated test scripts validating scalable backend services.
• Validate APIs and data exchange systems (REST, messaging).
• Build and scale an automation-first testing suite using Playwright/TypeScript, leveraging AI-assisted coding tools to accelerate automation development and improve engineering productivity.
• Integrate testing with observability tools (New Relic, Datadog) to analyze production logs and environment data, driving “Shift-Right” validation and simulating actual user behaviors.
• Implement self-healing mechanisms within the automation repository and lead NFR automation (Performance, Security, API reliability) to ensure production readiness.
• Own the integration of automated test suites into Jenkins/GitHub Actions pipelines, ensuring quality gates are triggered at every commit to prevent defect leakage.
• Serve as a technical mentor to junior engineers, upskilling them in AI-prompt engineering and modern “Quality as Code” practices.
• Work closely with Product and Engineering teams to deliver high-quality solutions.

• Strong analytical, debugging, and troubleshooting capabilities across APIs, integrations, middleware systems, logs, and production environments within enterprise SaaS ecosystems.
• 5–8 years of experience in Software Quality Engineering for high-scale SaaS products.
• Expert-level proficiency in Playwright or Cypress (TypeScript/JavaScript) with comfort in architecting distributed test execution.
• Strong hands-on experience with Integration and End-to-End testing.
• Experience validating messaging systems (Kafka, RabbitMQ, etc.).
• Strong understanding of API integrations and data formats (JSON, XML).
• Familiarity with authentication protocols (OAuth2, SAML).
• Hands-on experience using Generative AI for test data generation, automated PR reviews, and script refactoring.
• Ability to query and interpret logs from New Relic, Splunk, or Datadog to identify root causes and edge cases.
• Experience with Performance testing (Playwright / JMeter) and basic Security testing (OWASP Top 10) integrated into automation workflows.
• Strong SQL skills and deep experience testing RESTful Microservices using automated tools.
• Ability to work closely with Scrum teams, Product, Engineering, and DevOps teams to align on quality goals and ensure coverage of business-critical workflows.
• Represent QA in Agile ceremonies and participate in release readiness assessments.
• Monitor and drive quality metrics such as automation coverage, defect leakage, and test execution health.
• Strong problem-solving and communication skills.

• Experience in SaaS, e-commerce, or logistics product domains.
• Experience integrating with platforms such as Amazon, Shopify, or similar.
• Interest or exposure to AI-assisted development tools.
• Familiarity with self-healing automation tools and AI/ML-based test optimization.
• Exposure to containerized environments (Docker/Kubernetes) and cloud platforms (AWS, GCP).

• Work on real, high-impact SaaS products used across global markets.
• Be part of a fast-growing, AI-powered team.
• Open, collaborative, and innovation-driven culture.
• Strong career growth opportunities.
• Join a team that values ownership, learning, and excellence.

Responsibilities:

• Collaborate with cross-functional teams to design, develop, and implement software solutions

• Write clean, maintainable, and efficient code using Java, and Javascript

• Build and implement automated tests to ensure software quality

• Troubleshoot and debug software applications to resolve issues promptly

• Deploy and manage applications on Kubernetes and cloud platforms (AWS)

• Participate in code reviews to ensure code quality and adherence to coding standards

• Collaborate with product owners to understand requirements and deliver solutions that meet business needs

• Stay up-to-date with emerging technologies and industry trends to ensure our software remains cutting-edge

Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, or related field

• Strong proficiency in Java, Rx Java and Javascript

• Experience building and using RESTful services and APIs

• Familiarity with Cloud platforms, particularly AWS

• Familiarity with DevOps practices and CI/CD pipelines.

• Understanding of software development principles and best practices.

• Familiarity working in an Agile/Scrum-inspired delivery methodology.

• Solid troubleshooting and debugging skills

• Strong communication and collaboration skills

• Ability to work in a fast-paced and dynamic environment

• Ability to work effectively in a team environment and independently when required.

• Work closely with product managers and stakeholders to understand requirements and translate them into technical specifications.

• Stay updated with industry trends and best practices in software development.

Preferred Skills:

• Prior full-time or internship experience in software engineering

• Experience with microservices architecture

• Knowledge of other JavaScript frameworks and libraries like React,Node.

• Curiosity and openness to using AI coding tools; prior hands-on experience is a plus, but not required

• Knowledge of Git, CI/CD pipelines and automation tools

• Understanding of software development best practices and design patterns

So, what’s the role all about?
We are looking for a Software Engineer with hands-on experience in Node.js and AWS, along with exposure to AI-driven development using Claude. You will be working on building scalable backend services and integrating AI capabilities into real-world applications, including intelligent automation and copilot-like features.

How will you make an impact?
·  Build scalable backend services and APIs using Node.js

• Develop and maintain microservices-based architecture
• Work with AWS services such as Lambda, API Gateway, S3, DynamoDB, and messaging systems (SQS/SNS)
• Integrate AI capabilities using Claude APIs for use cases like summarization, Q&A, and workflow automation
• Implement prompt-based logic and simple orchestration for AI workflows
• Collaborate with QA, DevOps, and Product teams for end-to-end delivery
• Troubleshoot and resolve production and non-production issues
• Contribute to improving system performance, scalability, and reliability

Have you got what it takes?
• BS/MS in Computer Science, AI, Data Science, or related field.

• 2–5 years of experience in backend development
• Strong proficiency in Node.js and JavaScript/TypeScript
• Experience with REST APIs and microservices architecture
• Hands-on experience with AWS services
• Basic understanding of LLMs and prompt engineering using Claude
• Familiarity with asynchronous and event-driven programming
• Experience with databases (DynamoDB, MongoDB, or similar)
• Working knowledge of Git and CI/CD pipelines

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID:10863
Reporting into: Tech Manager 
Role Type: Individual Contributor

Who you are:

TraceLink is looking for talented full-time software engineers to build products at one of the fastest growing companies in the Pune area. If you’re self-motivated, intellectually curious, and motivated by designing and developing innovative products for global organizations, you could be a good fit for our team.

This is an excellent opportunity to learn and/or extend your knowledge in building large-scale multi-agent systems, define effective strategies for evaluating such systems, and gain hands-on experience in creating and testing non-deterministic software components.

Responsibilities :

The Software Development Engineer in Test assists in building and executing automated tests for

the Company's software products. The SDET will build testing tools to enable automated testing of

the TraceLink platform and application.

• Execute tests on the TraceLink platform and application.

• Extend and maintain automation frameworks.

• Prepare and present clear reports on defect findings that allow developers to quickly and accurately reproduce problems and allow the Quality Engineering team to verify that fixes are complete.

• Verify defect fixes.

• Build tooling for automated testing of the TraceLink platform and application.

• Programmatically interface testing tools with the TraceLink platform and application.

• Create testing tools that can be configured and used by non-developers and can simulate real-world transaction volumes involving potentially millions of transactions per day.

• Provide high-level analysis to apply appropriate technologies and architecture to solve conceptual problems

• Research and remain informed of new technology and tools, and how such technologies could be applied at TraceLink.

•  Work closely with engineers building the core TraceLink product to ensure that testability concerns are factored into the design of the product.

Qualifications :

Candidates must possess the following skills and traits:

• Bachelor's degree or foreign equivalent in computer science, software engineering, or related discipline.

• 2-5 years of progressive, post-baccalaureate experience in a test automation engineering role involving programmatic interaction with a system under test.

• 2-5 years of experience utilizing Java, JavaScript/TypeScript, Eclipse, Ant or Maven, Unix, and an automated unit test framework, such as TestNG.

• 2-5 years of experience developing against web services and Web-based APIs.

• 2-5 years of experience developing and executing formal test plans, data sets, and test configurations for assigned feature areas

• 2-5 years of experience testing web-based enterprise-class business applications.Helpful skills and experience:

Helpful skills and experience:

•  Familiarity with the concepts involved in running cloud-based applications on platforms such as Amazon Web Services.

•  Experience with the pharmaceutical industry.

•  Basic understanding of Large Language Models (LLMs) and generative AI systems.

•  Exposure to testing LLM-based applications, including prompt validation and response evaluation.

•  Familiarity with multi-agent LLM workflows and coordination patterns (e.g., agent orchestration, tool usage, chaining).

•  Experience designing test scenarios for AI systems, including edge cases, hallucination detection, and output consistency checks.

•  Knowledge of evaluation metrics for LLM outputs (e.g., accuracy, relevance, latency, and robustness).

•  Exposure to automation frameworks or tools for validating AI/ML model behavior.

Position Overview:

Tracelink is looking for talented full-time software engineers to build products at one of the fastest-growing companies in the Pune area. If you’re self-motivated, intellectually curious, and motivated by designing and developing innovative products for global organizations, you could be a good fit for our team

Who you are:

This is an excellent opportunity to learn and/or extend your knowledge in building large-scale multi-agent systems, define effective strategies for evaluating such systems, and gain hands-on experience in creating and testing non-deterministic software components.

Responsibilities:

The Software Development Engineer in Test assists in building and executing automated tests for the Company's

software products. The SDET will build testing tools to enable automated testing of the TraceLink platform

and application.

• Build and execute tests on the Tracelink platform and application.

• Build and deploy services for automated testing of the Tracelink platform persistent store.

• Execute performance tests on a Distributed Persistent Data store

• Create testing tools that can simulate real-world transaction volumes.

• Provide high-level analysis to apply appropriate technologies and architecture to solve conceptual problems

• Stay curious, build Innovative solution to new age technical issues

• Influence designs and decision with supporting data

• Work closely with engineers building the core Tracelink product to ensure that testability concerns are factored into the design of the product.

• Extend and maintain automation frameworks to enhance Test coverage

• Prepare and present clear reports on defect findings that allow developers to reproduce problems and allow the Quality Engineering team to verify that fixes are complete quickly and accurately.

• Programmatically interface testing tools with the TraceLink platform and application.

• Work closely with engineers building the core TraceLink product to ensure that testability concerns are factored into the design of the product.

• Research and remain informed of new technology and tools, and how such technologies could be applied at Tracelink.

Qualifications:

Candidates must possess the following skills and traits:

• Bachelor's degree or foreign equivalent in computer science, software engineering, mechanical engineering, or related discipline.

• 5-8 years of progressive, post-baccalaureate experience in a test automation engineering role involving programmatic interaction with a system under test.

• Experience utilizing Java, JavaScript/TypeScript, Eclipse, Ant or Maven, Unix, and an automated unit test framework, such as TestNG.

• Experience developing against web services and Web-based APIs.

• Experience developing and executing formal test plans, data sets, and test configurations for assigned feature areas.

Helpful skills and experience:

• Familiarity with the concepts involved in running cloud-based applications on platforms such as Amazon Web Services.

•  Experience with the pharmaceutical industry.

•  Basic understanding of Large Language Models (LLMs) and generative AI systems.

•  Exposure to testing LLM-based applications, including prompt validation and response evaluation.

•  Familiarity with multi-agent LLM workflows and coordination patterns (e.g., agent orchestration, tool usage, chaining).

•  Experience designing test scenarios for AI systems, including edge cases, hallucination detection, and output consistency checks.

•  Knowledge of evaluation metrics for LLM outputs (e.g., accuracy, relevance, latency, and robustness).

•  Exposure to automation frameworks or tools for validating AI/ML model behavior.

About The Opportunity

We are looking for a Senior UX Designer who brings deep craft, genuine curiosity about energy systems, and hands-on experience building AI-native products. This is not a traditional enterprise UX role; you will be shaping how energy analysts, grid planners, and market traders interact with complex simulation data and intelligent tools. You will work alongside product managers, engineers, and domain experts to design experiences for one of the most consequential industries in the world. 

The right candidate is deeply skilled in UX fundamentals and heuristics, comfortable operating at the intersection of AI, complex data visualization, and energy/power domain workflows, and actively uses AI tools and vibe-coding as part of their design practice. 

What You Will Do 

• Own end-to-end UX for complex, data-intensive features across PLEXOS, Aurora, Adapt2, and PLEXOS Intelligence, from discovery through delivery and iteration. 

• Apply UX heuristics and principles rigorously: cognitive load reduction in dashboards, simulation builders, and results visualization. 

• Design AI-native user experiences: including conversational interfaces, AI copilot features, intelligent recommendations, and human-in-the-loop workflows within energy modeling platforms. 

• Use vibe-coding actively in your workflow: leverage tools like Figma Make, Claude, GitHub Copilot, or similar AI coding assistants to rapidly prototype and iterate on interactive design concepts, reducing the gap between idea and testable artifact. 

• Conduct user research with domain experts and customers: interview grid planners, energy traders, regulatory analysts, and system operators to extract mental models and design for expert users with specialized workflows. 

• Define and evolve the design system: maintain component libraries, interaction patterns, and design tokens across products to ensure consistency and scalability in Figma and implementation. 

• Translate data into intuitive visualizations: design charts, scenario comparison views, time-series dashboards, and workflows 

• Partner cross-functionally: collaborate with engineering, data science, product, and customer success to ensure designs are technically feasible, user-validated, and business-aligned. 

• Champion design quality and UX maturity: conduct design reviews, run usability testing sessions, present findings and recommendations to senior stakeholders, and contribute to a culture of craft within the product team. 

Required Qualifications 

• 5–8 years of UX design experience with a strong portfolio demonstrating end-to-end product design, research, information architecture, interaction design, and visual design. Expert in Figma. 

• Deep working knowledge of UX heuristics and principles: Can apply these to critique and justify design decisions. 

• Hands-on experience with AI design and coding tools: Actively uses tools such as Figma Make, Claude, GitHub Copilot, Lovable, or similar to prototype, iterate, and build interactive concepts faster. 

• Experience designing complex data visualizations: dashboards, time-series charts, scenario comparison tools, and simulation outputs for expert B2B users. 

• Has designed AI-native product features: copilots, intelligent automation, generative UI, or recommendation systems. Understands how to design for model uncertainty, errors, and trust-building in AI interfaces. 

• Skilled in user research: planning and conducting qualitative and quantitative research, including interviews, contextual inquiry, usability testing, and synthesis into actionable design decisions. 

• Proven experience building or maintaining component libraries and design systems in Figma, including design tokens, variants, auto-layout, and engineering handoff. 

Preferred Qualifications 

• Background in designing cloud-native SaaS platforms for technical or domain-expert users. 

• Front-end literacy: can read and write basic HTML, CSS, and JavaScript. Comfortable collaborating closely with engineers and understanding technical implementation constraints. 

• Exposure to energy market concepts is preferred. 

What Great Looks Like 

• You open Figma Make or Claude and spin up an interactive prototype in an afternoon, not to replace design, but to validate ideas faster. 

• You find complex data interesting, and you know exactly how to make it legible without dumbing it down. 

• You have strong opinions about AI UI anti-patterns and have designed experiences that make AI assistance feel trustworthy, not intrusive. 

• You treat UX heuristics not as a checklist, but as a shared language for better design conversations with non-designers. 

 What We Offer 

• Mission-driven work: your designs will influence how energy markets are planned and operated globally, supporting the transition to clean energy. 

• AI-forward product culture: we invest in PLEXOS Intelligence and actively explore AI capabilities across the product suite; you will be at the forefront of this. 

• Collaborative, global team: work with colleagues across the US, Europe, Australia, and Asia in a fast-growing, tight-knit environment. 

• Learning and growth: access to domain training via Energy Exemplar's Xpert platform, conference attendance, and mentorship from product and engineering leaders.

So, what’s the role all about?

Senior Automation Engineer is responsible for ensuring the quality and reliability of web applications through a combination of manual and automated end‑to‑end testing. The role involves designing and maintaining scalable automation frameworks, executing hybrid test strategies, and leveraging AI agents to accelerate automation and improve test coverage. This position may operate in a US‑shift model and requires close collaboration with cross‑functional teams to troubleshoot issues, integrate automation into CI/CD pipelines, and deliver high‑quality product releases.

How will you make an impact?

Conduct comprehensive e2e testing of web applications using both manual techniques and automated tools.

Develop, enhance, and maintain automation frameworks using industry standard tools and libraries‑standard tools and libraries. Integrate automated accessibility checks into CI/CD pipelines to enforce shift-left accessibility practices. Document findings with clear, actionable defect descriptions, screenshots in our test management system (i.e. JIRA)

Analyses information solves problems and reaches conclusions within his/her professional space. Create and execute automation E2E test cases for web applications along with data generation. 

Responsible for defined tasks of low to medium complexity. 

Good understanding of subject matter theory, professional concepts and their application within professional space. Attend training to continue to enhance existing knowledge in technical and non-technical areas. Adheres to Defined SDLC processes. 

Have you got what it takes?

B.E./B. Tech in Computer Science, Industrial/Electronic Engineering.

5 to 7 years of experience in IT as Automation QA Engineer.

4 + years of hands-on experience in UI Automation testing

Expert in designing test strategy, test cases, test plans.

Playwright equivalent UI testing tools

Languages Typescript/Java/JavaScript

Experience with CI/CD tools like Jenkins.

Experienced with defect management and tracking tools, preferably Jira.

Experience working in Agile methodology.

Exposure to AI tools like GitHub Copilot, Claude code or equivalent..

You will have an advantage if you also have:

ISTQB Certified or equivalent

Desirable to have knowledge of API validations using Postman or RestAPI. 

Desirable to have knowledge of Cloud services like AWS. 

Excellent communication skills, very good English

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10495

Reporting into:  Tech Manager
Role Type: Individual Contributor

So, what’s the role all about?

Senior Automation Engineer is responsible for ensuring the quality and reliability of web applications through a combination of manual and automated end‑to‑end testing. The role involves designing and maintaining scalable automation frameworks, executing hybrid test strategies, and leveraging AI agents to accelerate automation and improve test coverage. This position may operate in a US‑shift model and requires close collaboration with cross‑functional teams to troubleshoot issues, integrate automation into CI/CD pipelines, and deliver high‑quality product releases.

How will you make an impact?

Conduct comprehensive e2e testing of web applications using both manual techniques and automated tools.

Develop, enhance, and maintain automation frameworks using industry standard tools and libraries‑standard tools and libraries. Integrate automated accessibility checks into CI/CD pipelines to enforce shift-left accessibility practices. Document findings with clear, actionable defect descriptions, screenshots in our test management system (i.e. JIRA)

Analyses information solves problems and reaches conclusions within his/her professional space. Create and execute automation E2E test cases for web applications along with data generation. 

Responsible for defined tasks of low to medium complexity. 

Good understanding of subject matter theory, professional concepts and their application within professional space. Attend training to continue to enhance existing knowledge in technical and non-technical areas. Adheres to Defined SDLC processes. 

Have you got what it takes?

B.E./B. Tech in Computer Science, Industrial/Electronic Engineering.

5 to 7 years of experience in IT as Automation QA Engineer.

4 + years of hands-on experience in UI Automation testing

Expert in designing test strategy, test cases, test plans.

Playwright equivalent UI testing tools

Languages Typescript/Java/JavaScript

Experience with CI/CD tools like Jenkins.

Experienced with defect management and tracking tools, preferably Jira.

Experience working in Agile methodology.

Exposure to AI tools like GitHub Copilot, Claude code or equivalent..

You will have an advantage if you also have:

ISTQB Certified or equivalent

Desirable to have knowledge of API validations using Postman or RestAPI. 

Desirable to have knowledge of Cloud services like AWS. 

Excellent communication skills, very good English

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10496

Reporting into:  Tech Manager
Role Type: Individual Contributor

About the Role

We are looking for a Staff Site Reliability Engineer, you will serve as a hands-on technical leader within the SRE team, guiding senior engineers, influencing product development teams, and ensuring the systems we operate are built to be reliable, scalable, and observable from the ground up.

You will drive strategic initiatives, mentor others in the practice of SRE, and help define architectural best practices across our platform. This role is pivotal in aligning teams, enforcing high standards, and scaling SRE principles globally within Veeam.

What You’ll Do

Reliability Engineering & Resilience:

• Act as a technical authority in your area, mentoring senior engineers and guiding design choices that improve service reliability and resilience
• Lead the definition and enforcement of SLIs, SLOs, and error budgets; drive adherence across engineering teams
• Collaborate with Staff peers across teams to align strategy and champion shared reliability standards and goals
• Partner with development and product teams to proactively design for failure, build resilient architecture, and operationalize reliability from the start

Observability & Operational Excellence:

• Drive company-wide adoption of observability best practices and tooling
• Ensure metrics, logs, and traces provide deep, actionable insights across systems
• Lead complex incident responses, postmortems, and systemic reliability improvements
• Promote and enforce a blameless culture of learning and continuous improvement

Engineering at Scale:

• Lead initiatives in infrastructure as code, deployment automation, and resilience testing
• Influence the development and adoption of chaos engineering practices and release validation frameworks
• Partner with platform and security teams to ensure production readiness

Collaboration & Culture:

• Work closely with your peer Staff Engineers to plan, align, and deliver against reliability goals
• Provide architectural guidance and advocate for engineering rigor and consistency
• Represent the SRE team in technical leadership forums and product planning discussions

What You’ll Bring

• 8+ years of experience in a Software Engineering or SRE role, including technical leadership
• Demonstrated experience mentoring and guiding senior engineers
• Deep expertise in building distributed systems on public cloud (Azure preferred)
• Strong skills in programming (e.g., JS, Go, Typescript, Java, or C#)
• Hands-on experience with observability tooling (e.g., Prometheus, Grafana, OpenTelemetry)
• Mastery of infrastructure automation tools (Terraform, Pulumi) and container orchestration (Kubernetes)
• Ability to communicate clearly across geographies and disciplines

Bonus Skills

• Experience leading SRE initiatives across multiple product teams
• Background in chaos engineering, incident learning, or performance and load testing
• Familiarity with global compliance standards (ISO, SOC 2, GDPR, FedRAMP, CMMC)

What You’ll Get 

• 18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical coverage for you and up to four dependents
• Life, accident, and disability insurance with enhanced coverage
• Annual flexible wellbeing allowance for physical and mental wellness
• Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
• Meal, fuel, and transportation benefits based on work arrangement
• Daycare reimbursement and safe cab facility for eligible employees
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning.

Please note: If the applicant is permanently located outside India, Veeam reserves the right to decline the application.

#LI-DC1

What You'll Do

At HG Insights, we run one of the most data-rich go-to-market environments in B2B SaaS. We're looking for a Senior AI GTM Automation Engineer who will sit inside our Sales Engineering and Solutions team and build the tools, integrations, and AI-powered workflows that make our Sales Engineers, Solutions Engineers, and Enterprise CSMs dramatically more effective.

This is a force-multiplier role. You'll embed with revenue teams, understand their daily jobs to be done, and turn manual, repetitive work into fast, reliable automations—so our best people spend their time on the work only humans can do.

Core Responsibilities

• Workflow discovery: Shadow and interview Sales Engineers, Solutions Engineers, and Enterprise CSMs to map their day-to-day workflows and build a prioritized automation backlog ranked by impact and effort
• Sales Engineering tools: Build data-assembly tools that pull from HG's APIs, automate technical discovery prep, and generate proof-of-concept materials—reducing manual pre-call and post-call work for SEs
• Solutions Engineering tools: Automate the generation of technical scoping docs, integration-architecture diagrams, and solution briefs; maintain a reusable library of solution templates and sandbox configurations
• Enterprise CSM automations: Build automations for account health briefs, QBR summaries, risk-detection alerts, and personalized outreach workflows using data from Vitally, Salesforce, and Slack
• AI-powered workflow engineering: Design and deploy LLM-based workflows using Claude and the Claude Agent SDK—building agents, MCP server integrations, and agentic pipelines that operate across the GTM tool stack
• Platform ownership: Maintain and evolve the internal GTM automation stack; document every tool so teams can self-serve; instrument monitoring so failures surface quickly

What We're Looking For

Experience

• 3–7 years in a technical role—software engineering, solutions engineering, RevOps engineering, or a closely related field
• Demonstrated track record of building internal tools or automations that eliminated manual work for a GTM or customer-facing team
• Hands-on experience integrating with SaaS APIs (Salesforce, Slack, HubSpot, Vitally, or similar)

Technical skills

• Expert-level user of Claude Code—you use it daily, understand its agentic capabilities, and can build production workflows with it
• Proficiency in Python and/or JavaScript/TypeScript for scripting, API integration, and automation
• Working knowledge of MCP (Model Context Protocol) servers and LLM-based agent frameworks
• Comfort with workflow automation platforms such as n8n, Zapier, or Make
• Familiarity with the GTM tool ecosystem: Salesforce, Vitally, Slack, Gong, Granola, Outreach, or equivalent

How you work

• Business mindset: You understand that tools are only valuable if people use them—you design for adoption, not just functionality
• Discovery-first: You run structured discovery sessions with non-technical stakeholders and translate fuzzy pain points into scoped, buildable solutions
• Ship fast, iterate often: You prefer a useful tool in users' hands over a perfect tool on a roadmap
• High reliability bar: If an automation breaks, the team loses trust—you build with monitoring and graceful failure in mind

Nice to have

• Experience working in or embedded with a Sales Engineering, Solutions Consulting, or Customer Success team
• Familiarity with HG Insights products and use cases—technology intelligence, installed-base data, or intent signals
• Prior experience building Claude-powered agents or working with the Anthropic API at a production level

Why HG Insights

We're the global leader in technology intelligence—the data that helps the world's best B2B sales and marketing teams find and close the right customers. This role offers an uncommon combination of technical depth and business impact: you'll define your own roadmap, work directly with the teams you're serving, and see your work reflected in real revenue outcomes.

We offer competitive compensation, equity, and a team that genuinely invests in your growth as an engineer and as a GTM thinker.

HG Insights is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About the Role

We are looking for a Senior Software Engineer, Reliability, you will serve as a hands-on technical leader within the SRE team, guiding senior engineers, influencing product development teams, and ensuring the systems we operate are built to be reliable, scalable, and observable from the ground up.

You will drive strategic initiatives, mentor others in the practice of SRE, and help define architectural best practices across our platform. This role is pivotal in aligning teams, enforcing high standards, and scaling SRE principles globally within Veeam.

What You’ll Do

Reliability Engineering & Resilience

• Design and evolve infrastructure to be highly available, fault tolerant, and scalable across public clouds (initially Azure, with future expansion plans to other providers).
• Establish and maintain SLIs, SLOs, and error budgets that define and enforce reliability objectives.
• Lead incident response, analysis, blameless postmortems, and sharing sessions in order to maximize learning across our entire engineering team and driving changes to the entire socio-technical engineering system.

Observability & Operational Excellence

• Drive adoption of deep observability practices, ensuring telemetry, logs, metrics, and tracing are comprehensive and actionable.
• Develop automation and self-healing tools to reduce toil and support Veeam’s fleet management strategy.
• Participate in on-call rotations and lead operational excellence across the stack.

Engineering at Scale

• Contribute to infrastructure as code (IaC), CI/CD systems, deployment automation, and scalable config management.
• Integrate and extend monitoring and chaos engineering tools to validate reliability assumptions under load and failure conditions.
• Implement testing strategies, canary deployments, and release validation pipelines to protect production environments and allow teams to safely deliver new features as quickly as possible.

Collaboration & Culture

• Embed within product and platform teams to champion reliability from design through delivery.
• Contribute to a learning culture focused on continuous improvement and proactive risk management.
• Mentor engineers and advocate for DevOps/SRE best practices across global teams.

What You’ll Bring

• 5+ years of hands-on experience in a Software Engineering role with at least 2 years in Site Reliability, Platform Engineering, or similar.
• Deep experience building systems on public cloud providers (Azure preferred)
• Strong programming skills in JS, Node, Typescript, Go, Java, C#, or similar.
• Proven track record in delivering monitoring, alerting, and observability tooling (e.g., Prometheus, Grafana, OpenTelemetry).
• Experience with IaC tools like Terraform/Pulumi, and container orchestration (e.g., Kubernetes).
• Solid understanding of distributed systems, cloud networking, and cloud-native system design.
• Excellent communication and collaboration skills across geographies and disciplines.

Bonus Skills

• Experience working on large-scale B2B SaaS platforms.
• Background in chaos engineering, resilience testing, performance testing, load testing, or incident learning programs.
• Familiarity with compliance frameworks (e.g., ISO, SOC 2, GDPR, FEDRAMP/CMMC).

What You’ll Get

• 18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
  Private medical coverage for you and up to four dependents
• Life, accident, and disability insurance with enhanced coverage
• Annual flexible wellbeing allowance for physical and mental wellness
• Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
• Meal, fuel, and transportation benefits based on work arrangement
• Daycare reimbursement and safe cab facility for eligible employees
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Please note: If the applicant is permanently located outside India, Veeam reserves the right to decline the application.

#LI-KP1
#Hybrid

The Role

The Senior Software Engineer - Browser Extensions will own the architecture and implementation of Securly's onboard filtering engine — building a local policy cache and real-time filtering decision engine inside the Chrome extension that moves filtering decisions on-device, improving speed, reliability, and bypass resistance for millions of students on Chromebooks.

You will design and build the system that eliminates the cloud round-trip for 80% of filtering decisions: a local policy cache with delta sync, a filtering decision engine running inside the MV3 service worker, and the bypass prevention layer that ensures the security model is not exploitable.

At L5, this role carries additional strategic weight. Google's Filter and Monitor platform shift is moving ChromeOS toward native Content Filtering APIs and away from browser extensions as the primary enforcement point. You will track this transition, evaluate its implications for Securly's extension strategy, and surface architectural recommendations — not just implement the current plan.

What You'll Do

• Own the architecture of the onboard filtering engine: local policy cache, delta sync protocol, filtering decision engine, and bypass prevention layer.
• Architect and implement the local policy cache: delta sync protocol, TTL management, cache invalidation logic, and graceful cloud fallback.
• Build the onboard filtering decision engine in the MV3 service worker: domain matching, URL categorization, iframe detection using DOM context, and allow/block decisions.
• Implement and harden bypass prevention: same-origin policy, CSP, CORS, iframe sandboxing, content script/page context boundaries, and timing-based attack vectors.
• Track Google's Filter and Monitor platform evolution (ChromeOS Content Filtering APIs); write architectural memos evaluating implications for Securly's extension strategy.
• Lead the transition and implementation of new filtering features using TypeScript and modern JavaScript within the MV3 framework.
• Optimize extension performance to add negligible latency on consumer-grade student Chromebook hardware; define and enforce performance budgets.
• Mentor Ashish M (L4) and new extension hires: substantive code reviews, pair on security model design, drive team understanding of bypass threat vectors.
• Manage chrome.storage.local within platform limits; evaluate IndexedDB for policy cache requirements that exceed those limits.

Skills & Requirements

Who You Are

• You know how browsers actually work — not just the APIs, but the security model, the process model, and the specific ways students try to break it.
• You have shipped production Chrome extensions at scale and know what service worker memory management means on a 4GB Chromebook.
• You track platform shifts (Google F&M, ChromeOS Content Filtering API) and understand what they mean for your system's architecture.
• You produce written artifacts (ADRs, threat models, platform memos) that document your reasoning for the team and for leadership.
• You write TypeScript that other senior engineers learn from, and your code reviews raise the floor for the engineers around you.

What It Means to Be L5 at Securly

L5 at Securly is a Staff Engineer. You are the technical owner, not just an implementer.

• Drive technical direction for your initiative end-to-end: from architecture to production, with minimal oversight from your engineering manager.
• Identify and resolve ambiguity in requirements, system boundaries, and design tradeoffs without waiting for a fully-formed spec.
• Mentor L3/L4 engineers on the team: code reviews, design feedback, pairing, and raising the bar for what production-quality work looks like.
• Partner with your L6 technical lead and the Distinguished Engineer on architectural decisions, surfacing tradeoffs clearly rather than deferring them upward.
• Contribute to cross-team engineering standards: you are expected to influence practices beyond your immediate squad.
• Translate technical context into clear written artifacts that non-engineers (PM, Support, Leadership) can act on.
• Participate in on-call rotation and own the full incident lifecycle for your system: detection, diagnosis, resolution, and retrospective.

About Securly

Benefits

The Role

The Senior SDET - Browser & Extension Testing will own test strategy, quality architecture, and the automated regression infrastructure for Securly's onboard filtering project — building the test systems that ensure a safety-critical Chrome extension works correctly for millions of students and keeps working through every browser update and policy change.

The onboard filtering project is a high-risk architecture change to a widely-deployed extension. A regression in allow/block decision logic, cache invalidation, or bypass prevention could expose students to inappropriate content or disrupt school operations. The test infrastructure you build is the last line of defense before production.

At L5, this is an engineering leadership role, not a QA role. You will define what 'production-ready' means for a safety-critical student product, enforce that standard through CI/CD quality gates, and contribute to extension development directly.

What You'll Do

• Define what 'passing' means for the onboard filtering project: establish written quality criteria covering correctness, security, and performance that gate production releases.
• Design and implement automated test suites covering block/allow decisions, iframe handling, cache invalidation, TTL expiry, fallback behavior, and filtering decision engine edge cases.
• Build CI/CD quality gates that prevent regressions from reaching production; own the pipeline configuration and ensure the quality bar is enforced, not advisory.
• Model bypass threats systematically: document how students exploit timing windows, iframes, DOM manipulation, redirect chains, and DNS TTL behavior — then build automated tests that catch those bypasses.
• Measure and establish written performance baselines: page load latency impact, service worker memory usage, cache sync overhead across realistic Chromebook hardware profiles.
• Contribute to Chrome extension development work in TypeScript/JavaScript alongside test responsibilities.
• Serve as the team's expert on bypass threat modeling: your analysis of how students circumvent filtering is an input to the implementation team's architecture decisions.
• Mentor engineers on test architecture as a first-class discipline.

Skills & Requirements

Who You Are

• You think like an attacker when writing tests — you do not test the happy path and call it done. You document attack vectors so the implementation team designs against them.
• You have shipped production Chrome extensions and built the test infrastructure around them. You know both sides of the work.
• You treat test architecture as a first-class engineering discipline. A feature without a regression suite is not finished.
• You define what 'quality' means on a safety-critical product and produce written criteria that hold the codebase to that standard.
• You contribute to development, not just testing — this is an L5 engineering role, and your TypeScript ships alongside your test suites.
• Your bypass threat model documents are used by the implementation team to make better architecture decisions.

What It Means to Be L5 at Securly

L5 at Securly is a Staff Engineer. You are the technical owner, not just an implementer.

• Drive technical direction for your initiative end-to-end: from architecture to production, with minimal oversight from your engineering manager.
• Identify and resolve ambiguity in requirements, system boundaries, and design tradeoffs without waiting for a fully-formed spec.
• Mentor L3/L4 engineers on the team: code reviews, design feedback, pairing, and raising the bar for what production-quality work looks like.
• Partner with your L6 technical lead and the Distinguished Engineer on architectural decisions, surfacing tradeoffs clearly rather than deferring them upward.
• Contribute to cross-team engineering standards: you are expected to influence practices beyond your immediate squad.
• Translate technical context into clear written artifacts that non-engineers (PM, Support, Leadership) can act on.
• Participate in on-call rotation and own the full incident lifecycle for your system: detection, diagnosis, resolution, and retrospective.

About Securly

Benefits

The Role

The Senior Software Engineer (Rust) - Proxy Services will own the conversion of Securly's web filtering proxy business logic from C++ to production Rust — maintaining behavioral parity across a high-throughput proxy that handles HTTP/HTTPS traffic for millions of students daily.

A modern, memory-safe Rust proxy is already underway at Securly. When you join, the initial Rust proxy is in production and your mission is the next phase: integrating and converting the existing C++ business logic into production Rust. This means reading C++, reasoning about behavior, and re-implementing it correctly — including HTTPS tunneling, TLS interception, JavaScript injection into HTML responses (the ACP-48 shim pattern), and Redis-based policy lookups. Precision and behavioral correctness are non-negotiable.

At L5, you are not just a skilled implementer. You own the conversion strategy, define the phasing and testing approach, surface architectural risks to the L6 lead, and raise the Rust competency of the broader proxy team.

What You'll Do

• Own the C++ to Rust conversion strategy: define the porting sequence, identify behavioral risks, and establish the testing approach that gives confidence in parity before cutover.
• Read, debug, and deeply understand existing C++ proxy business logic, then port it to production Rust with full behavioral parity.
• Build and maintain forward proxy operations: HTTPS CONNECT tunneling, TLS interception, HTTP/1.1 and HTTP/2, header manipulation, connection pooling.
• Implement JavaScript content script injection into HTML responses (ACP-48 shim pattern) — enabling proxy-side injection for customers not served by the Chrome extension.
• Integrate Redis-based real-time policy lookups; handle Redis failure modes gracefully; document degraded-mode behavior and validate it under load.
• Profile and benchmark proxy performance under high-concurrency load; use flame graphs to validate changes; maintain a written performance baseline document.
• Identify gaps in the existing C++ codebase where behavior is unclear or likely incorrect — treating the port as an opportunity to improve, not just replicate.
• Mentor junior Rust engineers on ownership models, async patterns, and systems-level debugging.
• Collaborate closely with the Proxy Hardening engineer on shared infrastructure and production issues.

Skills & Requirements

Who You Are

• You are the engineer who reads crash dumps for fun. Memory safety, ownership models, and undefined behavior are topics you have strong opinions about.
• You have ported or rewritten production systems before and understand that behavioral parity is significantly harder than it appears.
• You can navigate a large legacy C++ codebase without documentation. You treat it as archaeology, not an obstacle.
• You take correctness seriously — you do not ship a port until you are confident it behaves identically to what it replaced, and you have the test coverage to prove it.
• You define the plan, not just execute it. You produce written conversion strategies, risk registers, and performance baseline documents.
• You make other engineers better. You are sought out for Rust code reviews and junior engineers ship better code after working with you.

What It Means to Be L5 at Securly

L5 at Securly is a Staff Engineer. You are the technical owner, not just an implementer.

• Drive technical direction for your initiative end-to-end: from architecture to production, with minimal oversight from your engineering manager.
• Identify and resolve ambiguity in requirements, system boundaries, and design tradeoffs without waiting for a fully-formed spec.
• Mentor L3/L4 engineers on the team: code reviews, design feedback, pairing, and raising the bar for what production-quality work looks like.
• Partner with your L6 technical lead and the Distinguished Engineer on architectural decisions, surfacing tradeoffs clearly rather than deferring them upward.
• Contribute to cross-team engineering standards: you are expected to influence practices beyond your immediate squad.
• Translate technical context into clear written artifacts that non-engineers (PM, Support, Leadership) can act on.
• Participate in on-call rotation and own the full incident lifecycle for your system: detection, diagnosis, resolution, and retrospective.

About Securly

Benefits

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device – as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About You

We are looking to hire skilled and ambitious software developer talent in Pune. We love entrepreneurial spirit and those who bring experience from established organizations. You are a highly technical, hands-on .NET developer with a passion for producing maintainable and robust code. You’re passionate about driving value through innovative solutions and enjoy working in a collaborative environment. You will design and develop well-tested software, build mission-critical services, and APIs that scale with our increasingly elegant set of features. We’d love to have you on board!

What You’ll Do and How You’ll Have an Impact

• You will help shape and evolve the ecosystem for integrations into our platform as we scale with more use cases and areas of extensibility.
• Architect and build systems that can process a high volume of transactions.
• Design, implement, and support scalable fault-tolerant systems to minimize customer impact in case of failures.
• Participate in the effort to move to a micro-service oriented architecture.
• You’ll work shoulder to shoulder with some of the best people in different disciplines like product management and business analytics.

What We’re Looking For

• Experience developing solutions in various programming languages.
• Strong working knowledge of C#, .NET 6+, .NET Framework, MS SQL, TypeScript, React, MVC, and ASP.NET.
• Knowledge of web service technologies and building REST APIs.
• Enjoy building production-grade code, then supporting and maintaining it once it goes live.
• Courage to dig in, refactor existing code, and explore new technology.
• Comfortable in code reviewing other engineers’ code and participating in technical designs.
• Proven track record of delivering end-to-end business solutions.
• B.E. / B.S. degree (or higher) in Computer Science or a related field.
• 8–12 years of relevant experience.

Nice to Have (Assets)

• Experience with JavaScript.
• Experience with React.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience, and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

About the Role

We are looking for a Senior Frontend Engineer to help lead the technical direction of the Cloud Secure Edge Admin Console, the interface used by IT Administrators and Security teams to manage access policies, monitor devices, configure alerts, and analyze real-time connectivity.

As a Senior Frontend Engineer, you will shape frontend architecture, elevate code quality, mentor other engineers, and collaborate with Product, Design, and Backend teams to deliver intuitive, performant, and reliable enterprise experiences. You’ll work with modern web technologies, including TypeScript, React, ag-Grid, Highcharts, Storybook, and our internal component library.

This role is ideal for engineers who enjoy solving complex product and architectural problems, driving clarity in ambiguous situations, and raising the engineering bar across a distributed team.

What You’ll Do

• Lead the design and implementation of complex frontend features, owning them from conception to delivery.
• Define and evolve architectural patterns, component abstractions, and best practices for performance, accessibility, testing, and maintainability.
• Work closely with Product and Design to evaluate requirements, break down features, identify edge cases, and provide clarity on technical feasibility and trade-offs.
• Mentor and support other Frontend Engineers through design reviews, pair programming, and coaching.
• Build and maintain high-performance interfaces using TypeScript, React, ag-Grid, Highcharts, and Storybook.
• Ensure robust testing coverage across integration, regression, and unit tests—using tests to document expected behavior and prevent regressions.
• Investigate and resolve complex issues that require coordination with Backend, QA, Customer Support, and Product teams.
• Drive improvements to developer experience, build tooling, component library consistency, and frontend operational excellence.

What You’ll Bring

• A bachelor’s degree in computer science, Engineering, or a related field, or equivalent professional experience.
• 7+ years of experience building production web applications.
• Strong proficiency with JavaScript/TypeScript, React, HTML, CSS/SaaS, and common modern web development patterns.
• Experience with data-heavy or highly interactive enterprise applications, including complex grids or visualizations (ag-Grid, Highcharts, etc.).
• Experience writing automated tests and contributing to a healthy testing culture.
• Proven ability to break down ambiguous problems, design scalable solutions, and drive projects with minimal oversight.
• Excellent communication skills: able to articulate trade-offs, give constructive feedback, and collaborate effectively across engineering, design, product, QA, and support.
• Demonstrated impact improving code quality, reducing complexity, or evolving architecture in prior roles.
• A mindset focused on maintainability, clarity, and long-term sustainability: not just shipping features fast.

#LI-KB7

#LI-Hybrid

#React

#Javascript

Job Title: Java Fullstack Developer(Java++React)

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

Location - Pune

About the Role 
Reporting to the Software Engineering Manager as a member of the Development team at IDC, the 
Principal Software Engineer is responsible for delivering quality and performant software and design to handle the vast array of use cases that our customers have today. 
This role is responsible for Developing Software Solutions by learning information needs, discussing with managers, studying systems flow, data usage, finding problem areas and coming up with solutions & following the software development lifecycle. 

Responsibilities:  
 Responsible for technical development of multiple projects & products  
 Working on data structures & algorithms, time & space complexity, OOPs 
 Transforming Logic to Code 
 Designing and developing UI front end Technologies. 
 Working on web application development  
 Developing products by using different technologies  
 Doing optimization of Code  
 Working on Debugging and fixing Cross Browser Compatibility issues and Optimization for web by using best practices  
 Making sure that Web applications are secure 
 DevOps transformation using Agile and SCRUM methodologies. 
 Provide recommendations for continuous improvement. 
 Assisting in the integration of technical and application components 
 Work alongside other team members & Leaders to elevate technology and consistently apply best practices. 
 Responsible for providing smart & applicable solutions for complex problems/ blockers 
 Supports and mentor junior team members by providing advice, coaching & solutions for blockers 

Qualifications, Skills & Experiences 
 
 5+ plus years’ experience in product development field with hands on experience. 
 Strong knowledge in OOPS with .Net, C# or relevant technologies with SQL Server or any RDBMS 
 Hands on experience in design and development on UI front end Technologies. 
 Good exposure to web application development using HTML 5, CSS3 ,Bootstrap, JavaScript. 
 Experience in development of Angular 4+, VueJS or React. 
 Expertise in Responsive web design, HTML5, and CSS pre-processors 
 Strong in JavaScript (object oriented concepts) & JavaScript optimization  
 Strong logical, analytics and problem-solving skills 
 Must be able to work effectively across team boundaries. 
 Attention to details 
 Ability to work independently 
 Strong oral and written communication skills 
 Working knowledge of CI/CD pipelines and AWS/Azure cloud services is essential 
 Hands on experience of building products for unix systems in addition to windows is good to have 
 Very good communicator 
 
Education: 
 Engineering graduate or higher from Tier I or Tier II colleges.  

So, what’s the role all about?

The Specialist Software Architect is responsible for providing technical leadership across development teams in one or more functional areas. This position is ultimately responsible for the successful implementation of key deliverables to ensure that each release is designed with high availability, scalability, serviceability and supportability in mind.

How will you make an impact?

• Set the end-to-end technical direction for the team, including platform, technology, tools, and infrastructure.
• Communicate architecture in an effective and professional manner.
• Individual contributor.
• Drive technical decisions, solve tough problems, and coordinate multiple project execution.
• Ensure that the Development coding quality standards and review processes are followed to ensure proper security and high availability standards.
• Monitoring the quality of code that is delivered by your team through reviews and other processes.
• Foster strong teamwork environment and create passion and energy within the team.
• Represents self and department with professionalism and competence.
• Always Follow the company Code of Ethics and policies and procedures
• Overall responsibility for platform architecture, establish well architected and designed solutions. Working with several scrum teams and actively involved in the design of multiple features in parallel. Mentor and develop engineers and Involvement in hiring.
• Drive the architecture of a project/product line, including authoring functional and design specifications, scalability, security, data flow.
• Identify impact of new technologies on our products and communicate to development teams.
• Conduct architectural and design reviews and code reviews
• Evaluate new technologies/innovations and industry trends.
• Intentionally drives business value through architectural innovation

Have you got what it takes?  

• 8-12 years of software development experience
• Skill set:- C#, .Net 8, Angular 18, MS-SQL
• About 3 years’ experience as an architect for AWS Cloud-SaaS-multi tenant applications.
• Experience designing multi-tiered service-oriented applications and microservices, REST, Event Driven Architecture
• Development experience with Web development technologies (JS, HTML5, CSS3, Vue/Angular/React)
• Development experience with C# and Microsoft family of frameworks
• Experience with .Net Migration from legacy application to .Net core.
• Working Knowledge of design patterns, methodologies and architectural styles
• Experience in database design, Data APIs, Batches/Big Data
• Experience with databases like Oracle, Postgres, MS-SQL
• Experience with Containerization Services like Docker, Kubernetes
• Experience with Kafka, Rabbit MQ
• Experience with AI/ML development or usage will be a big plus
• Experience with NoSQL DBs will be an advantage.
• Exposure to Performance Engineering, Cloud SLA, Availability, resiliency will be a plus
• Experience of APM tools like Datadog or Dynatrace will be an advantage
• Technically Savvy, Influencer and Learner
• Experience using Test Driven Development, Continuous Integration, and Test Automation   

You will have an advantage if you also have:

• Experience with CI/CD technologies (Jenkins, Octopus etc.)
• Knowledge of secure code practices.
• Docker, Container orchestration experience
• Familiar with AWS
• Knowledge of Grafana and Prometheus for proactive monitoring and alerting

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10838
Reporting into: Tech Manager
Role Type: Individual Contributor

About the Role

As an Site Reliability Engineer II, you will join our growing global SRE team supporting the Veeam Data Cloud. This is an early-career opportunity ideal for someone with a strong technical foundation who is eager to grow their experience in cloud infrastructure, observability, and modern reliability practices.

You will work closely with senior engineers, learning how to support production systems, automate operations, and improve service availability. With mentorship and hands-on project work, you will gain exposure to the full SRE lifecycle, from incident response to systems design.

What You’ll Do

Foundations of Reliability Engineering

• Assist in implementing and maintaining observability tooling including metrics, logs, and traces.

• Contribute to monitoring, alerting, and on-call documentation.

• Support development and maintenance of deployment and CI/CD pipelines.

Learning Through Experience

• Shadow senior engineers during incident response and participate in post-incident reviews.

• Work on scoped automation tasks to reduce toil and improve team efficiency.

• Document processes and contribute to internal runbooks and playbooks.

• Respond to customer support escalations

Team Collaboration

• Engage in technical discussions and design reviews to learn and contribute.

• Participate in sprint planning and retrospectives.

• Ask questions, seek feedback, and embrace a continuous learning mindset.

What You’ll Bring

• 3+ years of professional experience in software or systems engineering.

• Demonstrated interest in infrastructure, automation, or cloud systems.

• Familiarity with at least one programming language (e.g., Python, Go, JavaScript).

• Foundational knowledge of Linux, networking, and cloud fundamentals.

• Strong desire to learn and collaborate in a fast-paced engineering environment.

Bonus Skills

• Exposure to public cloud services (e.g., Azure, AWS, GCP).

• Academic projects or internships involving monitoring, automation, or distributed systems.

What You’ll Get 

• 18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical coverage for you and up to four dependents
• Life, accident, and disability insurance with enhanced coverage
• Annual flexible wellbeing allowance for physical and mental wellness
• Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
• Meal, fuel, and transportation benefits based on work arrangement
• Daycare reimbursement and safe cab facility for eligible employees
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Please note: If the applicant is permanently located outside India, Veeam reserves the right to decline the application.

#LI-PS1

Job Title: Full stack developer - Bangalore and Gurgaon

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

Location - Bangalore, Pune, Gurugram

Experience - 5 to 8 Years

Skills and Qualifications:

About the Job: Mobile Application & Web Developer Detail-oriented and innovative Mobile Application & Light Web Developer with extensive experience building, optimizing, and supporting cross-platform native and hybrid apps and light web solutions. Proven ability to leverage modern frameworks for intuitive user experiences, integrate with critical APIs and backend services, and collaborate within agile teams. Passionate about delivering secure, customer-focused mobile and web experiences. Skills & Technologies

• Mobile: React, Angular, Ionic, Capacitor, Cordova, Typescript/JavaScript • (Swift (iOS), Kotlin (Android)) • Web: React, Angular, TypeScript, JavaScript (ES6+), Material UI, Redux • Testing & CI/CD: Jest, Jasmine, Karma, CodeMagic, AppFlow, GitLab Pipeline • Cloud & APIs: Firebase, AWS, RESTful APIs, GraphQL, MongoDB, SQL, Redis • Other: CSS3, SASS, HTML5, PWA, Offline-first/Local Storage, UI/UX Design • Workflow: Agile/Scrum, Remote collaboration, Unit testing, Code reviews

Technical Proficiencies Category || Technologies / Tools Mobile Dev || React, Ionic, Capacitor, Cordova, Swift, Kotlin Web Dev || React, Angular, TypeScript, UI Libraries (Material, Tailwind) APIs/Cloud || RESTful APIs, GraphQL, Firebase, AWS Testing/CI || Jest, Jasmine, GitHub Actions

If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Summary:

We are seeking an experienced Front-End Developer with a strong command of Angular or other front-end frameworks like React or Vue. The successful candidate will be responsible for implementing complex enterprise applications, ensuring top-notch performance and a superior user experience. This role is a perfect fit for someone who thrives in an Agile/Scrum environment and enjoys leading and mentoring junior developers.

Responsibilities:

• Design, develop, and maintain complex enterprise applications using Angular or similar front-end frameworks.
• Create responsive single-page applications utilizing JavaScript, HTML, CSS, and Bootstrap.
• Apply RxJS for handling asynchronous operations effectively.
• Ensure applications render seamlessly on various devices, including iOS and Android.
• Lead and mentor junior developers, providing technical guidance and conducting code reviews.
• Integrate front-end components with RESTful APIs and backend services.
• Collaborate with cross-functional teams in an Agile/Scrum environment to deliver high-quality software solutions.

Qualifications:

• 5+ years of experience with Angular or other front-end frameworks like React or Vue.
• Proficiency in JavaScript, HTML, CSS, and Bootstrap.
• Strong understanding of RxJS and its application for asynchronous tasks.
• Proven experience in developing responsive applications for multiple platforms.
• Demonstrated ability to lead and mentor junior developers.
• Familiarity with RESTful APIs.
• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
• Experience in the Financial services industry, especially with cards, is a plus.
• Knowledge of AWS, Kubernetes, and DevOps is advantageous.
• Familiarity with Figma is beneficial.

THIS IS 5 DAY WORK FROM OFFICE ROLE.

So, what’s the role all about?

We are seeking a Senior QA Automation Specialist to join our Big Data team, where we build cutting-edge, AI-driven applications that empower the world’s largest financial institutions in the fight against financial crime.

You’ll be part of a dynamic group responsible for the analytics and developer experience foundations, enabling software developers, data engineers, and data scientists to deliver scalable, high-quality analytics solutions quickly. In this role, you’ll ensure the quality, reliability, and performance of our intelligent cloud-based products through robust automated testing.

How will you make an impact?

• Lead , design, develop, and maintain automated tests for frontend portal pipelines.
• Implement and manage a scalable testing framework to support continuous integration and delivery.
• Create test plans, and maintain detailed documentation of testing processes, results, and quality metrics.
• Collaborate with developers and product managers to understand system architecture and business requirements.
• Participate in requirements analysis, technical reviews, and test planning.
• Identify, document, and track defects, drive resolution with development teams.
• Monitor production environments, investigate anomalies, and push for timely fixes.
• Ensure data health and correctness across systems.
• Continuously improve QA processes, tools, and best practices.
• Advocate for quality across the development lifecycle.

Have you got what it takes?

• 8-11 years of hands-on programming experience in JavaScript, Python or TypeScript.
• Experience with AWS and cloud-native architectures.
• Familiarity with unit testing, performance testing, and debugging techniques.
• Hands-on experience with automation frameworks like Playwright, Selenium, or equivalent.
• Proficiency with Git and collaborative development workflows.
• Fast learner with excellent analytical and problem-solving skills.
• Strong communication skills and a proactive, ownership-driven mindset.
• Passion for building scalable, resilient systems in cloud environments.
• Can-doer that can take a task from plan to completion
• Team player, excellent communication, and presentation skill

What Would Make You Stand Out?

• Exposure to DevOps practices and tools like Jenkins, Terraform
• Background in data quality assurance and monitoring
• Experience with test management tools such as Jira, X-Ray,Playwrite, or similar

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 9865
Reporting into: Group Lead, Engineering, Recording
Role Type: Individual Contributor

Overview of Role

We are seeking a highly motivated and skilled Software Engineer to join our innovative technology team. This pivotal role involves driving the design, development, and maintenance of cutting-edge software solutions that directly contribute to our clients' AI transformation journeys.

Responsibilities

• Design, develop, and rigorously test robust cloud-native applications using core technologies such as Java, React, or NodeJS.
• Drive cross-functional collaboration with product, design, and engineering teams to ensure the successful and seamless delivery of 66degrees solutions.
• Own and contribute significantly to all stages of the Software Development Life Cycle (SDLC), from conception through deployment.
• Produce high-quality, scalable, and well-documented code, while actively performing debugging, troubleshooting, and performance optimization.
• Effectively collaborate with our geographically dispersed global teams, including offshore partners, to meet client needs across various time zones.

Qualifications

Required Technical and Professional Expertise:

• 4-8 years of progressive experience in developing and deploying cloud-native applications.
• Proven Full Stack Engineering capability with expertise in both front-end and back-end development.
• Deep expertise in Java and React or NodeJS, coupled with experience in at least one modern language: JavaScript, Python, or TypeScript.
• Demonstrated experience in establishing and optimizing Continuous Integration/Continuous Delivery (CI/CD) pipelines to enhance software delivery velocity.
• Strong verbal and written communication skills, with a proven ability to thrive in a highly collaborative, team-oriented environment.

Preferred Qualifications:

• Prior experience in a professional services or consulting environment.
• Experience developing applications on major cloud platforms, with a preference for the Google Cloud Platform (GCP) suite of products and services.
• A Bachelor’s degree in Computer Science, Computer Engineering, or a related field, or equivalent practical work experience.

About Securly - Tech Giant Scale. EdTech Innovation. Unmatched Student Impact.

Securly is a leader in AI-powered student safety and wellness, trusted by 20M+ students across 20,000+ schools globally.

We build systems that matter—technology that helps prevent harm and supports student well-being at scale.

About the Role

We are looking for a Senior Applied AI Engineer to design and scale AI-powered systems that transform business-critical workflows across Sales, Customer Success, Support, Finance, and Product.

This role focuses on production-grade AI systems—not experiments or demos. You will build systems used daily by non-technical teams, operating on messy, real-world data, with measurable impact on efficiency and outcomes.

You will work on:

• AI copilots for GTM and operations
• Intelligent search across internal knowledge and systems
• Workflow automation using LLMs and structured pipelines
• Systems that must be reliable, accurate, and scalable in production

This is a senior IC role for engineers who enjoy combining full-stack development, AI system design, and real-world problem solving.

Core Technology Environment

Frontend

Next.js (App Router), TypeScript, Tailwind CSS, Radix UI, v0 (Vercel)

Backend

Node.js (TypeScript), serverless APIs (AWS Lambda), Hono.js

Cloud & Infrastructure

AWS Lambda, S3, SQS (event-driven systems)

Data Layer

PostgreSQL (Supabase), Drizzle ORM, pgvector

AI Layer

LLMs, embeddings, RAG systems, prompt and retrieval design, AI-assisted development tools

What You’ll Do

• Build and ship AI-powered applications used daily across business teams
• Design RAG systems, retrieval pipelines, and prompt architectures
• Optimize systems across accuracy, latency, cost, and reliability
• Own systems end-to-end: design → build → deploy → iterate
• Work with unstructured, evolving data across internal systems
• Develop reusable patterns for AI workflows and automation
• Collaborate with cross-functional teams to solve high-impact problems

What Success Looks Like

• AI systems are widely adopted and improve real workflows
• Tools reduce manual effort and cycle time with measurable impact
• Systems are reliable, production-ready, and trusted
• Clear patterns exist for building and scaling AI systems

What You’ll Achieve in 12 Months

0–90 Days

• Understand workflows, data systems, and bottlenecks
• Deliver initial AI-powered features (search, summarization, workflow support)

90–180 Days

• Launch production systems with measurable efficiency gains
• Improve reliability, usability, and adoption

180–360 Days

• Own multiple AI systems used across teams
• Drive long-term adoption and platform improvements

What You Bring

• 5+ years building production software systems (full-stack or backend-focused)
• Experience building AI-enabled applications using LLMs or automation systems
• Strong proficiency in TypeScript/JavaScript (Next.js, Node.js)
• Experience designing and operating systems end-to-end, including deployment and monitoring
• Ability to work with ambiguous problems and real-world data
• Strong focus on impact, usability, and system reliability
• Experience building systems for business or operational teams
• Familiarity with AWS serverless (Lambda, S3, SQS)
• Experience with embeddings, vector search, or RAG systems
• Experience integrating with platforms such as Salesforce, analytics, or support tools

Why This Role Is Unique

• Applied AI in Production: Build systems used daily—not prototypes
• Real-World Complexity: Work with messy data and high-impact workflows
• End-to-End Ownership: Design, ship, and operate complete systems
• Modern Stack: Serverless, AI-first architecture
• High-Leverage Work: Solve problems with measurable business impact

Location & Compensation

• Location: Pune, Maharashtra, India
• Work Type: Hybrid (2 days onsite/week)
• Compensation: ₹48–64 LPA

Equal Opportunity Employer

Securly is an Equal Opportunity Employer committed to inclusion, fairness, and respect.

We welcome applicants from all backgrounds, identities, and experiences. #LI-REMOTE #LI-DO1

About the Role

As a Production Engineer, you will play a key role in supporting reliable, scalable systems for Veeam's Data Cloud platform. You will own production efficiency, automation and documentation projects, contribute to reliability and observability improvements, and own or participate in the full incident lifecycle — from on-call response, through mitigation, to leading post-incident reviews and driving improvements across support and development teams.

You will work as part of a team of skilled engineers, collaborating with support and development as a bridge and driving force for change. You will communicate with product managers and security professionals to ensure our services are production-ready, performant, and fault-tolerant, and that we rapidly incorporate user feedback into improvements

What You Will Do

Production

• Own complex and escalated production issues from support, and drive long-term fixes in collaboration with engineering, including code, configuration, and architecture changes.

• Proactively identify and address risks that are identified during the problem solving process

• Lead production efficiency initiatives, develop and maintain processes, run-books and knowledge base integrity

Operational Excellence

• Define, build and maintain production monitoring systems

• Continuously improve alerting to minimize noise and ensure actionable, well-documented runbooks.

• Define and maintain SLIs/SLOs for key services, and use error budgets to guide operational and product decisions.

• Turn manual processes into automation

• Own and drive post-mortem review process and actions arising from incident analysis.

Team Collaboration

• Collaborate with support organization as an escalation point and feed back knowledge & improvement recommendations.

• Collaborate with developers throughout the lifecycle of changes, from design through rollout and patch delivery, ensuring safe deployments and efficient incident mitigation.

• Participate in design reviews to ensure services are operable with minimal manual intervention in production (automation, safe deployments, clear runbooks), and share learnings through documentation and feedback.

What We Are Looking For

• 5+ years of experience in software engineering, site reliability, production engineering, or senior technical support roles operating distributed systems.

• Experience with log analysis and advanced troubleshooting

• Basic programming experience (e.g., JS, Go, Typescript, Java, or C#).

• Experience deploying and troubleshooting systems on a public cloud platforms (Azure preferred).

• Familiarity with observability tooling (e.g., Elastic, Prometheus, Grafana, Open Telemetry).

• Understanding of distributed systems, networking, automation and CI/CD.

Preferred

• Prior on-call or incident response experience.

• Background in automation, performance testing, or service scalability.

• Familiarity with compliance or security best practices.

Why Join Veeam?

• Make a high-impact contribution to the architecture and reliability of Veeam's first global SaaS product suite.

• Help shape a modern SRE organization from the ground up, influencing best practices, tooling, and culture.

• Collaborate with highly skilled teams across product, cloud engineering, security, and support.

• Access professional development resources including internal mentorship, technical training platforms, and volunteer days.

• Enjoy competitive compensation and benefits tailored to local markets in the US, Czechia, India, and Australia.

Join us and help define the future of cloud-native data protection.

Location - Pune, Aundh (Hybrid)

What You'll Get

• 18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical coverage for you and up to four dependents
• Life, accident, and disability insurance with enhanced coverage
• Annual flexible wellbeing allowance for physical and mental wellness
• Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
• Meal, fuel, and transportation benefits based on work arrangement
• Daycare reimbursement and safe cab facility for eligible employees
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-VG1

About the Role

We are looking for a Staff Site Reliability Engineer, you will serve as a hands-on technical leader within the SRE team, guiding senior engineers, influencing product development teams, and ensuring the systems we operate are built to be reliable, scalable, and observable from the ground up.

You will drive strategic initiatives, mentor others in the practice of SRE, and help define architectural best practices across our platform. This role is pivotal in aligning teams, enforcing high standards, and scaling SRE principles globally within Veeam.

What You’ll Do

Reliability Engineering & Resilience:

• Act as a technical authority in your area, mentoring senior engineers and guiding design choices that improve service reliability and resilience
• Lead the definition and enforcement of SLIs, SLOs, and error budgets; drive adherence across engineering teams
• Collaborate with Staff peers across teams to align strategy and champion shared reliability standards and goals
• Partner with development and product teams to proactively design for failure, build resilient architecture, and operationalize reliability from the start

Observability & Operational Excellence:

• Drive company-wide adoption of observability best practices and tooling
• Ensure metrics, logs, and traces provide deep, actionable insights across systems
• Lead complex incident responses, postmortems, and systemic reliability improvements
• Promote and enforce a blameless culture of learning and continuous improvement

Engineering at Scale:

• Lead initiatives in infrastructure as code, deployment automation, and resilience testing
• Influence the development and adoption of chaos engineering practices and release validation frameworks
• Partner with platform and security teams to ensure production readiness

Collaboration & Culture:

• Work closely with your peer Staff Engineers to plan, align, and deliver against reliability goals
• Provide architectural guidance and advocate for engineering rigor and consistency
• Represent the SRE team in technical leadership forums and product planning discussions

What You’ll Bring

• 8+ years of experience in a Software Engineering or SRE role, including technical leadership
• Demonstrated experience mentoring and guiding senior engineers
• Deep expertise in building distributed systems on public cloud (Azure preferred)
• Strong skills in programming (e.g., JS, Go, Typescript, Java, or C#)
• Hands-on experience with observability tooling (e.g., Prometheus, Grafana, OpenTelemetry)
• Mastery of infrastructure automation tools (Terraform, Pulumi) and container orchestration (Kubernetes)
• Ability to communicate clearly across geographies and disciplines

Bonus Skills

• Experience leading SRE initiatives across multiple product teams
• Background in chaos engineering, incident learning, or performance and load testing
• Familiarity with global compliance standards (ISO, SOC 2, GDPR, FedRAMP, CMMC)

What You’ll Get 

• 18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical coverage for you and up to four dependents
• Life, accident, and disability insurance with enhanced coverage
• Annual flexible wellbeing allowance for physical and mental wellness
• Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
• Meal, fuel, and transportation benefits based on work arrangement
• Daycare reimbursement and safe cab facility for eligible employees
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Please note: If the applicant is permanently located outside India, Veeam reserves the right to decline the application.

#LI-IU

Job Title: CMDB Analyst/ Configuration management 

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

Role Description:

Job Title: CMDB Analyst/ ITSM/ ServiceNow

Location: Sarjapur, Bengaluru/ Hinjewadi, Pune

Hybrid Mode - 3 days WFO (Tues, Wed, Thurs) per week

Shift Time: EMEA

Overview: 

Role Description 

Engagement Overview CMDB Analyst to contribute to operational CMDB maintenance, data quality improvement, and configuration support in our development environment. The ideal candidate is comfortable learning systems independently, can write basic scripts for systematic cleanup, and understands CMDB/ITSM concepts without needing extensive supervision Key Focus Areas: Inbox/queue management, duplicate CI resolution, data source configuration and monitoring, relationship management, and proactive data quality initiatives Responsibilities

1. CMDB Inbox & Queue Management

• Monitor and triage CMDB intake queue/mailbox daily
• Respond to standard requests (CI updates, relationship corrections, ownership changes, lifecycle/status updates)
• Categorize and route complex issues; escalate appropriately

1. Data Quality & Duplicate Resolution

• Identify and systematically remove duplicate CIs using scripts and bulk operations
• Write simple scripts (JavaScript/ServiceNow scripting) to automate repetitive cleanup tasks
• Reconcile CI records across integrated sources (discovery, asset management, cloud platforms)
• Flag and resolve data conflicts, missing attributes, and stale records
• Execute bulk updates following documented data standards

1. Data Source Configuration & Management

• Configure and onboard new data sources feeding into the CMDB
• Map and label which data sources should update which CI classes/attributes
• Monitor data feed health (expected CI counts, attribute population, load failures)
• Perform basic troubleshooting of integration issues; open incidents with source owners when needed
• Work in dev environment to test and validate data source configurations before production

1. CI Relationship & Dependency Management

• Create, update, and validate CI relationships and service dependencies
• Collaborate with application/service owners to ensure relationship accuracy
• Identify and document systemic relationship gaps, data quality issues, and process bottlenecks
• Solve straightforward issues independently using basic scripting, bulk updates, or configuration changes
• Escalate complex problems to engineering with clear documentation of the issue, impact, and potential solutions
• Track remediation progress and validate fixes

1. UAT & Testing Support

• Support testing and validation of CMDB changes in lower environments
• Provide feedback to admins and engineers on configuration changes
• Participate in data source validation before production deployment Required Skills & Qualifications Must-Have:
• ServiceNow experience with hands-on CMDB and ticketing module usage
• Ability to write basic scripts for data cleanup and automation (JavaScript, ServiceNow scripting, or similar)
• Self-sufficient learner who can explore systems, understand configurations, and solve problems with minimal guidance
• Strong understanding of CMDB concepts: CI records, attributes, relationships, lifecycle/status, data reconciliation
• Experience with data quality work: identifying duplicates, reconciliation, bulk updates
• Ticket triage and customer communication skills
• Proficiency in Excel (pivot tables, vlookups, data manipulation) Preferred:
• Experience configuring or managing data sources/integrations in ServiceNow (Discovery, Integration Hub, import sets)
• Familiarity with CI reconciliation and normalization (Identification & Reconciliation Engine - IRE)
• ITIL Foundation or ITSM framework knowledge
• Experience writing ServiceNow Business Rules, Transform Maps, or scheduled jobs
• Exposure to API integrations or middleware platforms

If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Software Engineer III (Java + JavaScript + SQL)

TraceLink is seeking an experienced full time Software Engineer III to join our team to work on our Analytics products. If you’ve got a solid grasp of SQL, Java and Javascript and familiarity of cloud environments like AWS. If you’re highly motivated and looking for a chance to make a real contribution on a high profile project, you could be a good fit for our team.

The Software Engineer III - will be responsible for the design, development and maintenance of cutting edge cloud based Analytics applications, running in our sophisticated, Kubernetes (AWS EKS) hosted, RxJava/Vert.x cloud platform, the Digital Network Platform (OPUS).  All of this within the Life Sciences / Pharma supply chain domain.

Responsibilities:

• Proficiency in Data Structures and Algorithms.

• Develop Analytics solutions that will help clients optimize their supply chain operations and adhere to compliance regulations. 

• Work closely with Domain experts, Data scientists, Architects, Product managers and Product Engineers to design and implement Analytics products.

• As an individual contributor, you will be responsible for writing clean, high performance and scalable code across different frameworks and languages.

• Work in fast paced Agile teams and ability to quickly learn and adapt to new tools and technologies.

• Work with QA teams to align on test planning and help in test executions.

Candidates must possess the following skills and traits: 

• 4 to 6 years of experience with at least 1 year hands on experience with writing SQL queries.

• Expertise in Java & Javascript & SQL.

• Familiarity with AWS Cloud Data storage and processing services - S3, Glue, Athena, Redshift, RDS, Elastic Search, Kafka/Kinesis, SQS, SNS etc.

• Solid understanding of RESTful APIs, Microservices architecture, and containerization (Kubernetes).

• Strong understanding of event-driven architecture and asynchronous messaging

• Exposure to Javascript, GraphQL, Vert.x, Rx/Java would be preferred.

• Analytical thinking and collaborative mindset with excellent communication skills. 

• Experience working in an Agile environment with teams distributed across US and India

• Strong Computer Science fundamentals: Data Structures and Algorithms

Good to have:

• Knowledge and Experience building Agentic AI systems.

• Knowledge and Experience with Prompt/Context Engineering. 

Education:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or or equivalent experience required.

The Role

We are currently seeking a Senior Frontend Software Engineer to join the AI Platform team, Addepar’s next-generation AI platform that enables seamless insights and interaction through natural language and data intelligence across our AI products.

As a Senior Frontend Engineer, you’ll design and scale the interactive surface of AI Platform products. You’ll work at the intersection of AI, design, and systems engineering, building a class of real-time AI experiences for users — where every frame, token, and scroll behavior matters.

You will collaborate closely with product design, backend, and AI/ML engineers to deliver smooth, trustworthy AI experiences that align with Addepar’s standards of performance, transparency, and reliability.

Applicants must have legal authorization to work in the country where this role is based on the first day of employment. Visa sponsorship is not available for this position.

What You’ll Do

• Design and implement complex, real-time UI features for conversational interfaces — including chat streaming, incremental rendering, and dynamic layouts.
• Build high-performance WebSocket pipelines to handle streamed deltas, retries, and backpressure gracefully.
• Optimize scrolling and rendering performance using requestAnimationFrame, virtualization, intersection observers, and non-blocking state updates.
• Implement fault-tolerant UI logic for reconnection, cancellation, offline recovery, and retry without user disruption.
• Architect state management and caching strategies to maintain consistency between local UI and backend deltas.
• Collaborate with designers to deliver accessible, responsive, and pixel-perfect interfaces across themes and viewport sizes.
• Extend Addepar’s frontend developer experience—refine the build pipeline (Vite/Webpack), test automation (Playwright, Jest), and linting/formatting standards (ESLint, Prettier).
• Instrument client-side telemetry and performance metrics to measure render latency, streaming lag, and user interaction speed.
• Mentor teammates through design reviews and pair programming, contributing to shared components and cross-product standards.
• Work closely with backend and AI/ML teams to co-design message formats, token streaming APIs, and session-level resiliency mechanisms.
• Shape the technical direction of AI Platform’s frontend, contributing to shared libraries, caching strategies.

Technical Fundamentals & Practices -

We’re looking for engineers who demonstrate mastery across the following practices and system fundamentals that empower to ship high-quality, low-latency conversational experiences at scale:

Browser & Rendering Fundamentals : 

• • Deep understanding of the browser’s rendering pipeline—DOM, CSSOM, layout, paint, compositing.
  • Ability to identify and fix layout thrashing, paint storms, and jank through Chrome DevTools performance profiling.
  • Knowledge of animation scheduling via requestAnimationFrame, idle callbacks, and microtask queues.Familiarity with modern web APIs such as IntersectionObserver, ResizeObserver, MutationObserver, OffscreenCanvas, Web Workers, and BroadcastChannel for concurrent or cross-tab coordination.

Asynchronous & Streaming Systems:

• • Strong command of Promises, async/await, generators, and cancellation (AbortController).
  • Familiarity with streaming data protocols (e.g., WebSockets, SSE) and patterns like batching, throttling, and debounce under load.
  • Understanding of backpressure and how to pace UI rendering vs. message ingress.

State & Data Synchronization:

• • Experience designing immutable data flows with fine-grained updates (diffs, patches, deltas).
  • Knowledge of caching, reconciliation, and hash-based change detection (e.g., djb2, CRC32, content hashing).
  • Practices for ensuring consistency between transient client state and authoritative backend models.

UI Architecture & Composition:

• • Familiarity with reactive component frameworks (Svelte preferred; React/Vue acceptable).
  • Experience isolating side effects, using stores/signals, and maintaining predictable reactivity graphs.
  • Ability to decompose large applications into feature modules with lazy loading, error boundaries, and shared design tokens.
  • Ability to evaluate and integrate across frameworks (Svelte, React, Web Components) while maintaining consistent patterns in state, testing, and accessibility.

Performance & Profiling:

• • Proven skill in measuring and optimizing UI latency (first paint, input delay, FPS stability).
  • Comfort with Chrome Performance, Lighthouse, or custom performance markers.Experience building virtualized views (infinite scroll, chat lists, large tables).

Design Systems & Accessibility:

• • Experience building and maintaining reusable design systems with Storybook, Tailwind, or Web Components.Knowledge of accessibility standards (WCAG, ARIA) and best practices for keyboard, color, and screen reader support.Skilled at collaborating with design teams to translate high-fidelity Figma specs into performant, production-ready components.

Resilience, Testing & Observability:

• • Writes defensive code to handle partial data, dropped connections, race conditions, and AbortErrors.
  • Understands test pyramids: unit, integration, and end-to-end (Playwright, Jest, Vitest).
  • Adds telemetry hooks and log events to diagnose production issues and user experience regressions.

Developer Experience & Tooling:

• • Comfortable configuring bundlers (Vite, Webpack) and optimizing build times.
  • Sets up linting, type checking, and pre-commit automation for consistency.
  • Experience with CI/CD, incremental testing, and feature flag rollouts.
  • Experience with AI-assisted developer tools or scripting build/test automation to improve team velocity.

Mindset:

• • You think in systems, not pages. 
  • You balance aesthetics with performance, correctness, and maintainability. You obsess over the invisible details — micro-interactions, latency, and flow — that make complex products feel effortless. 
  • You enjoy teaching others, debugging difficult issues, and making the team move faster through better abstractions.

Who You Are

• Bachelor’s degree in Computer Science, Engineering, or related technical field (or equivalent practical experience).
• At least 5 years of professional frontend development experience in a production environment.
• Strong proficiency in TypeScript/JavaScript and deep understanding of asynchronous browser behavior.
• Experience with Svelte, React, or another component-based modern UI framework.
• Strong debugging and performance profiling skills.
• Experience integrating real-time or streaming data into user interfaces.
• Strong communication, collaboration, and mentoring skills.
• Additional certifications or licenses
• Skills and competencies that also include soft skills necessary for success
• Bonus: Familiarity with AI/LLM-powered interfaces, progressive streaming UIs, or data-rich visualization frameworks.
• You care deeply about user experience, developer productivity, and measurable performance — and you know that excellence in frontend engineering is achieved through curiosity, rigor, and empathy for both users and teammates.

We are seeking a talented Cloud Application Full Stack Engineer to join our team in developing a cutting-edge cloud application in cybersecurity. As a key member of our engineering team, you will help create an innovative endpoint security solution. Our development environment is truly cross-platform, encompassing a wide range of technologies, including AWS cloud services, Windows, macOS, Linux, ChromeOS, Android, and iOS applications. This unique setup offers you an exceptional opportunity to gain exposure to a diverse array of technologies that few organizations can match. Join us in shaping the future of cybersecurity and expanding your expertise in a dynamic and multi-platform development team.

Role and Responsibilities:

• Develop and maintain robust, scalable, data-intensive, and high-performance web applications using Node.js and Vue3.js.
• Implement and maintain backend services, APIs, and databases using TypeScript, MongoDB, and Redis.
• Collaborate with cross-functional teams, including developers, QA, product managers, and designers, to ensure seamless integration of frontend and backend components, delivering exceptional user experiences.
• Troubleshoot and resolve complex technical issues to ensure the stability and reliability of our applications.

Qualifications:

• Solid computer science fundamentals in areas such as data structures, algorithms, TCP/IP network, and with emphasis on security.
• Solid understanding of IT systems, development, and DevOps concepts, including APIs, CI/CD, containers, and cloud basics.
• Familiarity with cybersecurity concepts, specifically vulnerability management, exposure management, and threat management.
• 5 years of experience in full-stack cloud app development, with a focus on Node.js and Vue3.js.
• 3 years of experience with database schema design.
• 3 years of experience with developing cloud apps using AWS services, such as ECS, EKS, MSK, S3, and Lambda Function.
• Strong proficiency in TypeScript and a deep understanding of JavaScript concepts.
• Experience with MongoDB and in-memory databases.
• Excellent problem-solving and debugging skills.
• Hands-on experience with Public Key Infrastructure (PKI), including certificate lifecycle management, mTLS between services, JWT/OAuth2 token signing, and integration with cloud-native secret and certificate management tools (e.g., AWS Certificate Manager, AWS Secrets Manager).
• Strong communication and collaboration skills.
•  Ability to work effectively in a fast-paced and agile development environment.
• Skills in Go, Python, C/C++, Java, Swift, React.js, or Objective-C are a plus.
• Hands-on experience with AI coding assistance.

#LI-KB7

#LI-Pune

#AWS #FullStack  # networking

ABOUT US 

Ensono is a hybrid IT services provider that sees a world in transformation. We understand the world of business has become more complex, layered, and interdependent because we’re enabling the IT infrastructure for that transformation. Our clients are some of the most innovative and forward-thinking companies in the world and we help keep their businesses thriving. With nearly 50 years of experience, we optimize and modernize IT infrastructure by amplifying the power of mainframes and mid-range servers with the agility of cloud. Check us out at www.ensono.com.

Job Summary

The Senior IT Process Analyst is responsible for designing, implementing, and operationalizing advanced AI-driven solutions to improve IT Service Management (ITSM) processes and tool efficiency. This role serves as a technical AI authority and evangelist, applying Machine Learning, Natural Language Processing (NLP), Generative AI, and predictive analytics to enhance decision-making, automation, and operational outcomes within ITSM practices.

The position focuses on translating complex operational data into explainable, scalable, and production-ready AI solutions, integrating these capabilities into enterprise ITSM tools through API-based architectures. The role supports continual process improvement by embedding AI insights into daily ITSM operations, governance forums, and performance management practices.

Duties and Responsibilities

• Design and implement AI and ML solutions to optimize ITSM processes and operational decision-making.
• Apply machine learning techniques (classification, clustering, anomaly detection) to ITSM data.
• Develop NLP models for analysis and automation of ticket, change, and knowledge data.
• Integrate Generative AI / LLM capabilities for summarization, recommendations, and content generation.
• Perform feature engineering and data preprocessing on noisy and incomplete ITSM datasets.
• Build predictive models for risk assessment, failure prediction, and trend analysis.
• Implement rules-based and AI hybrid decision models with confidence scoring.
• Monitor, evaluate, and continuously improve AI model performance in production.
• Integrate AI solutions into ITSM platforms using API-based architecture.
• Apply Explainable AI techniques to support transparency and operational trust.
• Act as an AI subject matter expert, supporting adoption, documentation, and knowledge transfer.

Qualifications & Skills

Required

• Bachelor’s Degree with 6–10 years of experience in AI, Machine Learning, Data Science, or related technical fields.
• Hands‑on expertise in Machine Learning, Natural Language Processing, and Generative AI / Large Language Models.
• Strong experience in feature engineering, predictive modeling, and data quality management.
• Proficiency in Python and SQL for analytics, model development, and ITSM data analysis.
• Experience with JSON, YAML, and JavaScript / TypeScript for API integration and service orchestration.
• Proven ability to integrate AI solutions into enterprise platforms using RESTful, API‑based architectures.
• Experience in AI model evaluation, monitoring, and continuous improvement.
• Knowledge of Explainable AI (XAI) for transparent operational decision support.

Preferred

• Experience with ServiceNow or ITSM platforms.
• Familiarity with MLOps and AI governance.
• Knowledge of ITIL-based ITSM processes.

Ensono is an equal opportunity employer and is committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.
Opportunity To Grow Your Career
There are plenty of jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you’ve already mastered. At Fictiv, you’ll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact in this Role
We are a small engineering team taking the next step in evolving our systems and infrastructure. As a QA Automation engineer, you will play a pivotal role in our company’s product development process to ensure overall product quality through test automation. If you enjoy providing end-to-end solutions to software quality problems and taking the lead in designing and implementing automated tests that not only elevate product delivery standards but dramatically increase our ability to release quality software quicker and more often, we’d like to meet you.

You will report to QA Lead

What You’ll Be Doing

As a Software Developer in Test, you will be responsible for automating and maintaining end-to-end integration tests.

• Work with QA Engineers to identify workflows as automation candidates and build out test scripts.

• Work with other members of the automation team to create integration tests using Cypress and Playwright.

• Perform code reviews for other team members, concentrating on maintaining team standards and best practices.

• Serve as a first point of contact to engineering teams, helping to answer questions about tests and providing automation guidance.

• Monitor and maintain the current library of integration tests, diagnosing and reporting failures to the responsible engineering teams.

Desired traitsPreferred Experience/ Minimum Qualifications

• Bachelor’s degree in Computer Science or related field

• Test Automation Experience: 6-8 years automation experience. At least 2-4 years working with Cypress and/or Playwright.

• You are experienced in writing automation tests in Cypress/javascript. You know the best way to use Cypress and how to avoid its pitfalls and determine best practices.

• You can write tests that operate the system via the UI as well as through backend api calls and understand when each strategy should be applied.

• You are an advocate for high-quality, reusable code, concentrating on creating functionality that can be reused across multiple tests.

• You have experience in an Agile development environment.

• You are an effective communicator, able to explain Cypress and automation to people unfamiliar with either.

• You can work collaboratively with a diverse group of people who have strong opinions. You can understand different perspectives while remaining an effective advocate for software quality.

• You are comfortable working independently, taking an assigned task and determining how best to implement it.

• You have experience working with AWS and ERP systems

Preferred Experience / Additional Qualifications

• Hands-on experience in performance testing using tools such as JMeter, LoadRunner, or K6 will be a strong advantage.

• Exposure to enterprise platforms like Salesforce, Arena, or NetSuite is highly desirable.

Interested in learning more?  We look forward to hearing from you soon.

Impact In This Role

At Fictiv, we enable product innovators to create. Our platform accelerates product creation, allowing our customers to push technological boundaries – from self-driving cars to low-cost water purification systems.We are looking for an Engineering Manager who can provide strong technical leadership while guiding and developing a high-performing engineering team.This role combines deep technical expertise with people leadership, focusing on building reliable, scalable solutions while mentoring engineers and fostering a culture of engineering excellence and continuous growth.

What You’ll Be Doing

Build a high-performing team where engineers can do their best work

-Coach, mentor, and develop engineering talent through regular feedback, performance management, and career growth planning, while helping scale the team as needed.

-Collaborate with business and technical stakeholders to gather requirements, clarify objectives, and translate needs into scalable technical solutions and platform capabilities.

-Establish and continually improve team processes to enable iterative delivery, innovation, and high reliability

-Drive near- and long-term improvements to engineering-wide activities such as development practices, hiring / onboarding, team cohesion, and incident response

-Resolve systemic obstacles to team health, system performance, and team delivery

-Embrace and extend a culture of transparency, safety, and growth.

Desired Traits

Management & Leadership Experience

• 12-15 years of professional software engineering experience, with 3+ years in an engineering management role.
• Experience managing technical teams of 5-8 engineers with demonstrated ability to scale teams.
• Demonstrated experience in project planning and execution, including scope definition, prioritization, risk management, and delivery tracking across multiple work streams.
• Strong ability to manage cross-functional dependencies and drive alignment across engineering and product teams while leading delivery using Agile methodologies (Scrum/Kanban), including sprint planning, milestone management, and stakeholder communication.
• Track record of building high-performing teams and developing engineering talent
• Proven ability to balance competing priorities while ensuring on-time delivery, quality, and long-term platform scalability.
• Work with business stakeholders to understand requirements and translate them into scalable technical solutions.

Technical Expertise

• Strong working experience in platform and API development using Node.js and GraphQL, frontend enablement using React and TypeScript/JavaScript.
• Proven experience designing, deploying, and operating cloud-native services on AWS, with an understanding of scalability, security, and cost optimization.
• Ability to remain sufficiently hands-on to review technical designs, guide complex implementations, and unblock teams when required.
• Strong understanding of distributed systems, API design, and modern DevOps practices, including CI/CD, observability, and operational readiness.
• Demonstrated technical judgment and problem-solving skills, with the ability to make informed trade-offs.

Communication And Collaboration Skills

• Excellent written and verbal communication skills.
• Ability to communicate technical information to both technical and non-technical audiences.
• Strong interpersonal skills and the ability to work effectively in a team.
• Ability to collaborate with cross-functional teams and stakeholders.

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
There are plenty of jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you’ve already mastered. At Fictiv, you’ll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact In This Role
Fictiv is a fast growing start-up based in San-Francisco, California - it was founded in 2013 and is revolutionising the $13 trillion manufacturing industry with a cloud-based, AI-powered platform. Fictiv’s software driven approach to manufacturing simplifies and accelerates the entire product development cycle, from prototype to production. The Fictiv Digital Manufacturing Ecosystem pairs intelligent workflow and collaboration software with a global network of highly vetted manufacturers. Fictiv’s combination of an easy-to-use cloud platform; design, quoting, billing and logistics systems; and an intelligent orchestration engine that manages our manufacturing partner network helps deliver high-quality mechanical parts at unprecedented speeds. At a time when manufacturing has become more global but remains rooted in outdated and time-intensive processes, Fictiv’s modern approach has proven to be a disruptive force in hardware manufacturing. Embraced as a trusted partner, Fictiv is transforming the way in which Silicon Valley innovators in electric and autonomous automobiles, medical robotics and consumer electronics deliver the next generation of products.

Fictiv is expanding it’s engineering team in Pune, India - we are looking for talented engineers to join us in building a highly available, performant system that scales globally with our fast-growing business.

What You’ll Be Doing

• Technical expertise – You are fluent in writing code, and possess a solid understanding of the technical domain and concepts. You have some experience in building highly available, business critical systems in cloud environments (AWS ecosystem preferred) using Node.js.
• Delivery – You consistently deliver high quality, maintainable, and defect-free code. You believe testing is an important part of creating quality software. Given an approach, you are able to deliver high quality, maintainable work (including code, tests, and documentation) without further assistance.
• Collaboration – You work well with adjacent teams and stakeholders to clarify understanding and solve problems. You proactively communicate the status of tasks and the impact on the project. You actively participate in technical design reviews and discussions.
• Team-oriented – You have a strong desire to help the team improve our collective craft. You assist in debugging production issues and handling blockers, even if you didn’t cause the problem.

Desired Traits

Your skills include -
- 3+ years of relevant experience
- Tech Stack: Node.js, JavaScript / TypeScript, GraphQL, and AWS services such as SQS, Lambdas, EC2 and RDS
- Proficiency with building backend APIs and integrations
- Experience and willingness to write unit and integration tests
- Experience developing/versioning/maintaining REST or GraphQL APIs
- Experience with SQL & No-SQL databases
- Experience with event systems such as queues, iPaaS, event buses
- Experience with distributed systems / caching / security (OWASP Top 10) is a strong plus

Interested in learning more? We look forward to hearing from you soon.

We are excited to welcome a talented Agentforce Revenue Management Consultant to our Revenue Solutions team. This role is pivotal in the successful implementation of Salesforce projects at Neuraflash. You will combine your technical expertise with solution design skills to create scalable, efficient, and secure Salesforce solutions that align with the business requirements of our clients, as well as create reusable assets to be deployed to multiple clients.  This may involve owning portions of the design, or supporting the Solution Architect.  By leveraging state-of-the-art Quote-to-Cash technologies within Salesforce, the Agentforce Revenue Management Developer will help optimize sales and finance alignment, streamline operational processes, and deliver scalable, impactful solutions.

Our team is committed to building a best-in-class organization. In this role, you will have the opportunity to contribute meaningfully while collaborating with a dynamic group of colleagues, innovative clients, and trusted partners, including Salesforce and AI teams. As a Consultant, you will be responsible for the success of solution designs, providing technical leadership, and delivering transformational and financially impactful client solutions.

• Design and implement custom code solutions which leverage Apex, Javascript, Visualforce, Lightning Components, Omniscript, and Business Rules Engine
• Collaborate with Solution Architects on client solutions to provide detailed and sound solution designs
• Develop strategies to solve complex technical challenges
• Responsible for implementing solutions that support business requirements and drive key decisions that improve processes and productivity
• Provide data models for tailor-made customizations (with Solution Architects).
• Perform code reviews
• Ensure technical solutions meet client’s business requirements
• Perform unit testing for client use cases
• Assist in Deployment between environments
• Manage technical collateral for hand off at the end of the project
• Commit changes to source control and open pull requests
• Review and merge work in source control
• Run data deployments (sandbox seeding) to test features
• Run final releases to production and be able to roll back or restore if needed

Required Qualifications

• Salesforce Expertise: A minimum of 4+ years working with Salesforce, with at least 3 years specializing in Agentforce Revenue Management (Formerly Revenue Cloud or RCA), CPQ, or Salesforce Billing projects
• Mathematical / Financial Fluency: Solid understanding of pricing & discounting calculations, proration, and accounting operations, including billing, invoicing, payment processing
• Document Generations & E-Signature Tools: Hands-on experience with tools like Omnistudio Document Generation, Contract Lifecycle Management (CLM), and e-signature solutions
• Integration Fundamentals: Foundational understanding of integrating Salesforce with third-party platforms, including Netsuite, Avalara, Stripe, DocuSign, SureTax, Chargent, or Dynamics 365

Technical Skills

• Salesforce Configuration: Proficient in Salesforce configuration, including objects, flows, Lightning components, and customizations
• Custom Solutions: Experience in building and extending custom quoting and pricing solutions on the Salesforce platform
• Development Skills: Familiarity with Apex and Omniscript
• Data Analytics: Expertise in Salesforce reporting, dashboards, and sales performance analytics
• Integration Tools: Knowledge of integration concepts and tools like MuleSoft, Workato, and REST/SOAP APIs

Additional Skills

• Excellent communication and presentation skills for a variety of audiences and situations
• Confident, self-assured, team-player, ambitious and driven
• Detail and quality oriented with the desire and ability to rapidly learn and implement new concepts, business models, and technologies
• Prior experience building technical artifacts including Salesforce configuration design documents, technical design documents
• Javascript, Lightning Web Components, Visualforce
• Experience integrating Web Services (Scribe, SOAP, REST, JSON)
• Salesforce certifications: Salesforce Administrator, Platform App Builder, and Platform Developer I, Data Architecture and Management Designer, Sharing and Visibility Architect.
• Strong experience using APEX on previous projects; Abilities to review / share feedback on Salesforce coding best practices supporting application scalability
• Experience with an array of design patterns)
• Experience with test-driven development
• Prior experience executing deployments and use of DevOps tools (i.e. Gearset, Prodly, Copado, etc)
  
  

Preferred Qualifications

• Salesforce Administrator Certification
• Platform Developer I Certification
• Agentforce Revenue Management (Formerly Revenue Cloud or RCA) or Salesforce CPQ+Billing experience or certifications preferred
• Platform Developer II certification preferred

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Business Overview 

We deliver our capabilities in four kinds of content— Original Content, Branded Content, Performance Content, and Campaign Content—to create powerful work for clients, built around stories and ideas. By developing content, we control creative, context, targeting and reach. Through our relationships and industry experience we lean on creators and editorial teams at our properties to create a voice in their work, that performs better, because it resonates in a more authentic way. 

Position Summary

We are looking for you - dynamic, best-in-class talent - to join the Mediabrands as a Specialist. This role is responsible for and performing many critical functions within the Biddable team for their international clients. These tasks include, but are not limited to, keyword/copy creation, audience sizing, reporting, billing, trafficking and Q/A, as well as developing, optimizing, and maintaining search and social campaigns. This opportunity will provide a platform to partner with the world’s leading consumer brands in the international space.

Responsibilities

• Client communication to understand their requirement and discuss campaign strategies
• In-depth understanding of conversion attribution modeling and different level of marketing funnels 
• Data segmentation and analysis to take some meaningful strategic approaches into the campaigns and sharing insights with the clients Experience working in primary Biddable platforms (Google Ads, Bing, Facebook, Snapchat, Pinterest, LinkedIn, Amazon) and able to perform daily management tasks and optimization. 
• Competitor & Market Analysis • Be up to date with biddable industry trends and developments. 
• Monitor web analytics dashboards, reports and key reporting tools (data studio, Adverity, Nuggit, PowerBi) 
• Understanding of at least one bidding platform such as Marin, Kenshoo or DoubleClick 
• Troubleshooting and quality management of task allocated 
• Adhere to all the process and SLA and ensure its implementation. 
• Creating weekly and post-campaign reports with data insights and next steps

Required Skills & Experience

• Graduate with atleast 3 years of relevant work experience.
• Strong work ethic - ability to work on multiple projects at once, sometimes under pressure and tight deadlines 
• Basic understanding of trafficking and ad server 
• Excellent writing, math, multi-tasking, organization, and communication skills 
• Desire to learn knowledge of search, social media, marketing principles, interactive media, and direct response strategies & tactics 
• Excellent team management skills 
• Preferably a Google ad and Facebook Blueprint Certified Professional 
• Well-versed with excel, power-point • Knowledge of HTML, flash and JavaScript would be an asset (only for experienced candidate) 
• A highly motivated team player with a positive attitude and professional demeanor is essential. 

About IPG Mediabrands 

IPG Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE: IPG). IPG Mediabrands manages over $47 billion in marketing investment globally on behalf of its clients across its full-service agency networks UM, Initiative and Mediahub and through its award-winning specialty business units Healix, Kinesso, MAGNA, Mediabrands Content Studio, Orion Holdings, Rapport, and the IPG Media Lab. IPG Mediabrands clients include many of the world’s most recognizable and iconic brands from a broad portfolio of industry sectors including automotive, personal finance, consumer product goods (CPG), pharma, health and wellness, entertainment, financial services, energy, toys and gaming, direct to consumer and e-commerce, retail, hospitality, food and beverage, fashion and beauty. The company employs more than 18,000 diverse marketing communication professionals in more than 130 countries. Learn more at www.ipgmediabrands.com.  

The Sr. AWS Developer executes and implements complex solution designs by leveraging AWS-optimized architectures at enterprise scale. The Sr. AWS Developer should have a strong development background and be proficient in either Python or Javascript. This individual is expected to understand the core AWS services and apply best practices regarding security and scalability. This position is focused on delivering solutions for contact centers, specifically leveraging Amazon Connect. If you love implementing new technology and have a passion to write code, we’d love to talk to you!

Responsibilities:

• Work closely with a Solution Architect to deliver successful contact center solutions
• Provide technical advisory support during business process reviews, helping to identify customer requirements and processes
• Provide technical details and solutions for functional User Stories
• Configure Salesforce Service Cloud Voice and Amazon Connect solutions
• Hands-on development of a Solution Design, leveraging best practices and programming principles
• Lead a development team in distributing tasks and performing code reviews 
• Deliver technical end user training and documentation
• Exercise independent judgment, and take the lead technical role on enterprise level projects with minimal direction

Required Skills:

• Experience with hands-on programming (e.g., python, java, c#, .NET, Node.js)
• Experience building integrations across multiple systems, REST APIs 
• Knowledge of JSON format and related services
• Strong troubleshooting and debugging skills 
• Experience with Cloudformation, and Lambda Integrations
• Experience implementing CI/CD or Infrastructure as Code
• 15 years of full-time education

Nice to haves:

• Experience with WFM, CRM, and contact center solutions
• Experience with communications protocols and APIs such as WebRTC and SIP
• Experience with Contact Flow implementation, Lex integration, and contact center routing
• Advanced knowledge of AWS services and cloud architecture 
• Familiarity with Salesforce Service Cloud
• Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.)
• AWS Cloud Practitioner Certification
• AWS Developer Associate Certification or Professional
• AWS Solution Architect Certification or Professional
• Salesforce Certified Administrator 
• Salesforce Certified Platform Developer I

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Responsibilities :

• Design and develop cloud-based backend services responsible for configuration, provisioning, monitoring, and lifecycle management of network switches and Wi‑Fi access points. 

• Build scalable and secure REST and gRPC APIs using Python and/or Go to enable device onboarding, policy management, telemetry ingestion, and cloud orchestration. 

• Implement backend workflows for device configuration management, firmware upgrades, policy rollout, and real‑time state synchronization between cloud and network devices. 

• Develop cloud‑native microservices ensuring high availability, scalability, fault tolerance, and performance across globally distributed deployments. 

• Collaborate with frontend, platform, networking, and QA teams to deliver reliable end‑to‑end cloud‑managed networking solutions. 

Requirements :

• Strong backend development experience using Python and/or Go, including designing and maintaining REST/gRPC‑based service architectures. 

• Experience building cloud‑native applications on AWS, Azure, or GCP using microservices, Docker, Kubernetes, and CI/CD pipelines. 

• Hands‑on experience with network device management systems, including switches, Wi‑Fi access points, or cloud‑managed networking platforms. 

• Solid experience working with databases (SQL/NoSQL), distributed data stores, and large‑scale telemetry, metrics, and event processing systems. 

• Working knowledge of networking and security fundamentals, including certificates, encryption, authentication, and firewall/UTM concepts. 

Additional Skills (Nice to Have) 

• Frontend development experience using Vue.js, with familiarity in React or React Native. 

• Strong proficiency in JavaScript / TypeScript. 

• Exposure to Wi‑Fi Network Manager systems, controller‑less or cloud‑managed architectures. 

• Familiarity with Wi‑Fi planning tools, visualization frameworks, or Java + JSP‑based UI components. 

#LI-DS9

#LI-Pune

#LI-Hybrid

What's the Role All About? 

The Specialist Software Engineer is a customer-facing, billable role responsible for implementing, configuring, and delivering AI-driven and Conversational AI solutions across the NICE CXone ecosystem.  As a hands-on technical contributor, you will build integrations, configure conversational AI platforms, and ensure high-quality execution of project deliverables.  

How Will You Make an Impact? 

• Technical Implementation and Configuration:  
• Configure, customize, and deploy Conversational AI solutions aligned to defined business and technical requirements.
• Build and maintain integrations using APIs, modern web technologies, and authentication standards.
• Implement, enhance, and optimize bot behaviors using conversational design and prompt engineering best practices.
• Develop proofs of concept (PoCs) and production-ready solution components.
• Support testing, validation, and go-live activities to ensure solutions are functioning as expected across customer environments. 

• Technical Problem Solving & Quality:  
• Diagnose and resolve complex technical issues across SaaS applications, integrations, environments, and data flows.
• Adapt, extend, or refactor existing integrations and solution components to meet evolving customer needs.
• Ensure implementations meet quality, performance, security, and usability standards.
• Produce documentation including specifications, test cases, and deployment materials. 
• Collaboration with Implementation Teams:  
• Partner closely with Implementation Engineers, Consultants and Project Managers who lead discovery, requirements definition, and solution design.
• Participate in customer workshops to clarify technical details, validate feasibility, and provide subject‑matter input.
• Maintain clear and consistent communication across cross‑functional delivery teams.

Have You Got What It Takes? 

• Bachelor’s degree in technical or business field (e.g., Computer Science, Information Systems, Electrical Engineering) or equivalent work experience.
• 8+ years of professional experience, with 1+ years in digital channels or AI/Bot software applications preferred.
• Technical Skills:
• Strong proficiency in JavaScript; Python familiarity is a plus.
• Solid understanding of:
• REST API integration patterns
• Modern authentication (OAuth2, OIDC, SAML)
• Browser and web security (CORS, X Frame Options)
• HTML/CSS and front-end fundamentals
• Ability to interpret API documentation, implement PoCs, and troubleshoot integrations.
• Strong understanding of conversational UX, AI driven interfaces, and prompt engineering techniques.
• Communication and Collaboration:
• Clear, confident written and verbal communication skills.
• Comfortable engaging with customers to explain technical concepts and implementation decisions.
• Effective collaborator during design discussions, code reviews, technical troubleshooting, and delivery execution.
• Authored detailed design documents, functional requirements documents, test use cases, and deployment guides to support implementation and delivery.
• Willingness to work in US shift (5 PM – 2 AM IST).