As a Customer Care Associate with Convera based in our Costa Rica office, you will be responsible to provide Best in Class Care to Convera customers from first contact through to resolution or where cases are not resolved within the expected timeframes leading to dissatisfaction or complaint. This role will bridge the gap between what our customers need and what we’re delivering – allowing us to constantly evolve and exceed customer expectations.  

Objective of this role 

• Drive a seamless customer experience that creates positive sentiment for Convera brand.
• Develop in-depth knowledge of our product offerings and provide informative support and tailored recommendations to customers.
• Support the team and business goals by delivering Best in Class service to Convera customers. 

Responsibilities 

• Deliver friendly and professional service to customers through inbound, outbound and eService channels in high volume, fast-paced environment.  

• Quickly identify and solve problems of diverse scope on the spot. 

• Ability to devise solutions based on limited information and precedent and adapt existing approaches to resolve issues.  

• Evaluate processes, devise improvements, measure results, and iterate. Ability to imagine and ambitiously drives towards “Best in Class Customer Care”.  

• Drive first contact resolution while identifying barriers to excellent service and work towards eliminating them. 

• Understand regulatory requirements and how Convera’s policies and processes support our customers and our obligations. 

• Manage requests from external legal entities, Global Regulators eg: FMA, FCA and/or Global ADR bodies e.g.: UK Financial Ombudsman Service (FOS), Australian Financial Complaints Authority (AFCA) etc in connection with complaints. 

• Required to work on projects and assist with business improvements.  

• Supports leadership with delivering Management Information, regulatory reporting, analytical reporting, and statistical summaries. While demonstrating the ability to use data to draw a comprehensive, balanced view. 

Required skills and qualifications 

• A minimum of 1 year of related experience with a Bachelor’s degree; or equivalent work experience (Finance, Banking, Accounting...)
• Strong communication skills, both written and oral and can clearly explain complex information to customers and internal stakeholders.
• A passion for Best-in-Class Customer Care, a Customer Champion.
• Passion for providing an exceptional customer experience. 
• Strong problem solving and conflict resolution capabilities. 
• Ability to learn and adapt quickly to new technology and processes. 
• Be a self-starter and master of time management, the ability to multi-task, and prioritize consistently sustaining high levels of productivity and quality in a fast-moving growth focused organization. 
• The ability to remain calm and resilient when solving problems, facing challenges, and recovering from mistakes.
• Good knowledge of MS applications
• Ability to communicate fluently in English and Portuguese, verbally and written 

Preferred skills and qualifications 

• Experience in customer-facing role with direct responsibility of managing customers.
• Experience with data analytics tools.
• Excellent attention to detail.

About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers, educational institutions, financial institutions, law firms, and NGOs.

Our teams care deeply about the value we bring to our customers, making Convera a rewarding workplace. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including:

• Market competitive salary.
• Great career growth and development opportunities in a global organization.
• A flexible approach to work and a hybrid schedule with 2 days in office.
• Generous insurance (health, disability, life).
• Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption).
• Paid volunteering opportunities (5 days per year).
• Shift Hours: Monday to Friday, Morning shift- 8:00-5:00pm.

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments.

Apply now if you’re ready to unleash your potential.

Como Asociado en Atención al Cliente en Convera, con sede en nuestra oficina de Costa Rica, serás responsable de brindar una atención de clase mundial a los clientes de Convera desde el primer contacto hasta la resolución, o en los casos que no se resuelvan dentro del tiempo esperado y generen insatisfacción o queja. Este rol cerrará la brecha entre lo que nuestros clientes necesitan y lo que estamos entregando, permitiéndonos evolucionar constantemente y superar sus expectativas.

Objetivo del puesto

• Impulsar una experiencia del cliente fluida que genere una percepción positiva de la marca Convera.
• Desarrollar un conocimiento profundo de nuestras ofertas de productos y brindar soporte informativo y recomendaciones personalizadas a los clientes.
• Apoyar al equipo y los objetivos del negocio ofreciendo un servicio de clase mundial a los clientes de Convera.

Responsabilidades

• Brindar un servicio amable y profesional a los clientes a través de canales de entrada, salida y eService en un entorno de alto volumen y ritmo acelerado.
• Identificar y resolver rápidamente problemas de diversa índole en el momento.
• Capacidad para idear soluciones con información limitada y precedentes, y adaptar enfoques existentes para resolver problemas.
• Evaluar procesos, proponer mejoras, medir resultados e iterar. Capacidad para imaginar y avanzar ambiciosamente hacia una “Atención al Cliente de Clase Mundial”.
• Promover la resolución en el primer contacto, identificando barreras para un excelente servicio y trabajando para eliminarlas.
• Comprender los requisitos regulatorios y cómo las políticas y procesos de Convera respaldan a nuestros clientes y nuestras obligaciones.
• Gestionar solicitudes de entidades legales externas, reguladores globales (por ejemplo: FMA, FCA) y organismos globales de resolución de disputas (por ejemplo: UK Financial Ombudsman Service, Australian Financial Complaints Authority).
• Participar en proyectos y colaborar con mejoras del negocio.
• Apoyar a la dirección en la entrega de información gerencial, reportes regulatorios, análisis y resúmenes estadísticos, demostrando capacidad para usar datos y obtener una visión integral y equilibrada.

Habilidades y requisitos necesarios

• Mínimo 1 año de experiencia relacionada con título universitario; o experiencia laboral equivalente (Finanzas, Banca, Contabilidad...).
• Fuertes habilidades de comunicación, tanto escrita como oral, con capacidad para explicar información compleja a clientes y partes interesadas internas.
• Pasión por la atención al cliente de clase mundial; ser un defensor del cliente.
• Entusiasmo por brindar una experiencia excepcional al cliente.
• Sólidas habilidades para resolver problemas y manejar conflictos.
• Capacidad para aprender y adaptarse rápidamente a nuevas tecnologías y procesos.
• Ser proactivo y tener excelente gestión del tiempo, capacidad para realizar múltiples tareas y priorizar, manteniendo altos niveles de productividad y calidad en una organización enfocada en el crecimiento.
• Capacidad para mantener la calma y resiliencia al resolver problemas, enfrentar desafíos y recuperarse de errores.
• Buen conocimiento de aplicaciones de Microsoft.
• Capacidad para comunicarse fluidamente en inglés y Portugues, tanto verbal como escrito.

Habilidades y requisitos deseables

• Experiencia en roles de atención al cliente con responsabilidad directa en la gestión de clientes.
• Experiencia con herramientas de análisis de datos.
• Excelente atención al detalle.

Sobre Convera

Convera es la empresa de pagos transfronterizos B2B más grande del mundo fuera del sector bancario. Anteriormente conocida como Western Union Business Solutions, aprovechamos décadas de experiencia en la industria y soluciones tecnológicas para ofrecer movimientos de dinero más inteligentes a nuestros clientes, ayudándolos a obtener más valor en cada transacción. Convera atiende a más de 30,000 clientes, desde pequeñas empresas hasta grandes corporaciones, instituciones educativas, financieras, bufetes de abogados y ONGs.

Nuestros equipos se preocupan profundamente por el valor que brindamos a nuestros clientes, lo que hace de Convera un lugar de trabajo gratificante. Este es un momento emocionante para nuestra organización, ya que estamos formando un equipo con personas orientadas al crecimiento y a los resultados, que buscan avanzar rápidamente en un entorno innovador.

Como empresa verdaderamente global con empleados en más de 20 países, nos apasiona la diversidad; buscamos y celebramos personas de diferentes orígenes, estilos de vida y puntos de vista únicos. Queremos trabajar con los mejores talentos y fomentar una cultura de inclusión y pertenencia.

Ofrecemos una amplia gama de beneficios competitivos, incluyendo:

• Salario competitivo en el mercado.
• Grandes oportunidades de crecimiento profesional en una organización global.
• Enfoque flexible de trabajo y horario híbrido con 2 días en oficina.
• Seguro generoso (salud, discapacidad, vida).
• Días festivos, tiempo libre y políticas de licencia para eventos importantes (maternidad, paternidad, adopción).
• Oportunidades de voluntariado pagadas (5 días al año).
• Horario: lunes a viernes, turno matutino de  8:00 a.m. a 5:00 p.m.

Hay muchas oportunidades increíbles en Convera para personas talentosas, creativas y resolutivas que nunca se conforman con lo suficiente y buscan transformar los pagos B2B.

¡Postúlate ahora si estás listo para liberar tu potencial!

This role is responsible for supporting core general ledger accounting activities, with a focus on ensuring accurate and timely financial close processes, account reconciliations, and financial analysis. The position involves ownership of intercompany accounting, monitoring variances, and maintaining compliance with accounting standards (US GAAP).

Key Responsibilities:

• Prepare and review journal entries for the month end and year end close process
• Ownership and reconciliation of various intercompany relationships
• Prepare and review balance sheet account reconciliations for monthly compliance
• Analyze variances and trends within certain accounts, cost centers, and entities
• Support AP, Financial Reporting, Tax, and Regulatory colleagues with requests
• Assist with external audit requests
• Work cross-functionally with colleagues in Treasury, Finance, Internal Audit, and Business
• Design and documentation of procedures
• Identify and implement process improvements
• Work on and lead projects as required
• Coach and review work of more junior staff
• Some overtime will be required

Qualifications:

• Fluent in English
• Bachelor's degree in Accounting or Finance required
• 4+ years of financial accounting experience preferred
• CPA, Public Accounting, or large company experience preferred but not required
• Strong familiarity with US GAAP
• Proven experience with large ERP and/or Settlement systems, Oracle Cloud / a plus
• International accounting experience preferred
• Strong analytical skills, organizational, and problem solving skills
• Excellent written and verbal communication skills
• Solid systems skills including advanced Excel and Word.
• Experience working in a complex multi-currency accounting environment / a plus
• Capacity to manage multiple priorities and work in a fast-paced environment
• Familiarity with AI-driven tools, automation, or emerging technologies in finance / a plus

About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers, educational institutions, financial institutions, law firms, and NGOs.

Our teams care deeply about the value we bring to our customers, making Convera a rewarding workplace. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including:

• Market competitive salary.
• Great career growth and development opportunities in a global organization.
• Hybrid schedule with 2 in the office per week.
• Generous insurance (health, disability, life).
• Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption).
• Paid volunteering opportunities (5 days per year).
• Morning shift 8:00 a.m-5:00pm; with flexibility

Apply now if you’re ready to unleash your potential.

Este rol es responsable de apoyar las actividades clave de contabilidad del libro mayor general, con un enfoque en garantizar procesos de cierre financiero precisos y oportunos, conciliaciones de cuentas y análisis financiero. La posición implica la gestión de la contabilidad intercompañía, el monitoreo de variaciones y el cumplimiento de las normas contables (US GAAP).

Responsabilidades Clave:

• Preparar y revisar asientos contables para el cierre mensual y anual
• Gestionar y conciliar diversas relaciones intercompañía
• Preparar y revisar conciliaciones de cuentas de balance para el cumplimiento mensual
• Analizar variaciones y tendencias dentro de ciertas cuentas, centros de costos y entidades
• Brindar soporte a colegas de AP (Cuentas por Pagar), Reportes Financieros, Impuestos y Regulatorio
• Asistir en solicitudes de auditoría externa
• Trabajar de manera transversal con equipos de Tesorería, Finanzas, Auditoría Interna y Negocio
• Diseñar y documentar procedimientos
• Identificar e implementar mejoras de procesos
• Trabajar en proyectos y liderarlos según sea requerido
• Capacitar y revisar el trabajo de personal más junior
• Se requerirán horas extra en ocasiones

Requisitos:

• Inglés fluido
• Licenciatura en Contabilidad o Finanzas requerida
• Más de 4 años de experiencia en contabilidad financiera (preferido)
• CPA, experiencia en firma contable (Public Accounting) o en empresas grandes (preferido, pero no requerido)
• Sólido conocimiento de US GAAP
• Experiencia comprobada con sistemas ERP grandes y/o sistemas de liquidación, Oracle Cloud (deseable)
• Experiencia en contabilidad internacional (preferido)
• Fuertes habilidades analíticas, organizativas y de resolución de problemas
• Excelentes habilidades de comunicación escrita y verbal
• Sólidas habilidades en sistemas, incluyendo Excel avanzado y Word
• Experiencia trabajando en entornos contables complejos con múltiples monedas (deseable)
• Capacidad para gestionar múltiples prioridades y trabajar en un entorno dinámico
• Familiaridad con herramientas impulsadas por IA, automatización o tecnologías emergentes en finanzas (deseable)

Sobre Convera:
Convera es la empresa de pagos transfronterizos B2B no bancaria más grande del mundo. Anteriormente conocida como Western Union Business Solutions, aprovechamos décadas de experiencia en la industria y soluciones tecnológicas de pago para ofrecer movimientos de dinero más inteligentes a nuestros clientes, ayudándolos a capturar más valor en cada transacción. Convera atiende a más de 30,000 clientes, desde pequeños empresarios hasta tesoreros corporativos, instituciones educativas, instituciones financieras, firmas legales y ONG.

Nuestros equipos se preocupan profundamente por el valor que aportamos a nuestros clientes, lo que convierte a Convera en un lugar de trabajo gratificante. Este es un momento emocionante para nuestra organización, ya que estamos construyendo nuestro equipo con personas orientadas al crecimiento y resultados, que buscan avanzar rápidamente en un entorno innovador.

Como una empresa verdaderamente global con colaboradores en más de 20 países, nos apasiona la diversidad; buscamos y celebramos personas de diferentes orígenes, estilos de vida y perspectivas únicas. Queremos trabajar con el mejor talento y fomentar una cultura de inclusión y pertenencia.

Ofrecemos una amplia gama de beneficios competitivos, incluyendo:
• Salario competitivo en el mercado
• Grandes oportunidades de crecimiento y desarrollo profesional en una organización global
• Modalidad híbrida con 2 días presenciales a la semana
• Excelente paquete de seguros (salud, discapacidad, vida)
• Feriados pagos, vacaciones y políticas de licencia para eventos de vida (maternidad, paternidad, adopción)
• Oportunidades de voluntariado pagadas (5 días al año)
• Horario matutino 8:00 a.m-5:00pm; hay flexibilidad

Aplica ahora si estás listo(a) para liberar tu potencial.

We are looking to fill an AP Manager position. In this role, you will be responsible for the management of Convera’s overall global Accounts Payable function, ensuring that all vendor and customer/partner payments are paid on time. You will be managing the day-to-day operations of AP function by supervising a small internal team with a continuous improvement mindset. Your role will also oversee the outsourced AP team and set objectives and KPIs while supporting the business with timely reporting and other ad-hoc requests.

You will handle escalated issues from employees and vendors and resolve problems as needed. For this role, you will need progressive experience in managing an Accounts Payable team. You should have a Bachelors (or similar) degree in Accounting / Finance, or equivalent work experience. We would prefer you to also bring previous experience of managing offshore or outsourced Accounts Payable teams, but this is not a necessity. You must be someone who enjoys being part of a fast-paced, lean and technology-led organization. You will also be a strong influencer and used to implementing and working through change. Previous experience of lean and agile working methodologies is also desirable.

Strong interpersonal skills are also a must as this position will require liaison with cross functional and international teams.

Key Responsibilities:

• Manage accounts payable functions for multiple legal entities in multiple currencies
• Coordinate with A/P outsourced team to provide seamless AP workflow
• Review vendor statements and resolve outstanding items.
• Coach and review work of staff
• Ownership and understanding of segregation of duties matrix
• Identify and implement process improvements
• Develop, implement, and maintain systems, policies, and procedures, to ensure adherence to company guidelines.
• Assist with internal and external audits as required

 Qualifications:

• Fluent in English.
• Bachelor's degree in Accounting or Finance required.
• 3-5 years experience in managing an Accounts Payable department in a fast-paced global environment.
• Strong understanding of general ledger coding concepts and its implications as it relates to accurate financial statement presentation.
• Experience with Microsoft products.
• Excellent organizational skills and time management.
• Effective customer service and interpersonal skills.
• Dispute resolution skills.
• Demonstrated teamwork.
• Ability to adapt to sudden changes in priority.
• Experience working in a complex multi-currency AP environment a plus.
• Experience working in an Oracle Cloud environment a plus.

About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers, educational institutions, financial institutions, law firms, and NGOs.

Our teams care deeply about the value we bring to our customers, making Convera a rewarding workplace. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including:

• Market competitive salary.
• Great career growth and development opportunities in a global organization.
• Hybrid schedule with 2 in the office per week.
• Generous insurance (health, disability, life).
• Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption).
• Paid volunteering opportunities (5 days per year).
• Morning shift 8:00 a.m-5:00pm; with flexibility

Apply now if you’re ready to unleash your potential.

Estamos buscando cubrir una posición de Gerente de Cuentas por Pagar (AP). En este rol, serás responsable de la gestión integral de la función global de Cuentas por Pagar de Convera, asegurando que todos los pagos a proveedores y clientes/socios se realicen a tiempo. Estarás a cargo de la operación diaria del área de AP, supervisando un pequeño equipo interno con un enfoque en la mejora continua. Tu rol también incluirá la supervisión del equipo de AP externalizado, el establecimiento de objetivos y KPIs, y el apoyo al negocio con reportes oportunos y otras solicitudes ad hoc.

Gestionarás problemas escalados por empleados y proveedores, resolviendo situaciones según sea necesario. Para este rol, se requiere experiencia progresiva en la gestión de equipos de Cuentas por Pagar. Debes contar con una licenciatura en Contabilidad/Finanzas (o equivalente experiencia laboral). Se valorará experiencia previa gestionando equipos offshore o externalizados de AP, aunque no es indispensable. Es importante que disfrutes trabajar en una organización dinámica, ágil y orientada a la tecnología. Asimismo, deberás ser una persona influyente, acostumbrada a implementar y gestionar cambios. Experiencia previa en metodologías lean y ágiles es deseable.

Las habilidades interpersonales sólidas son esenciales, ya que este rol requiere coordinación con equipos multifuncionales e internacionales.

Responsabilidades Clave:
• Gestionar las funciones de cuentas por pagar para múltiples entidades legales en diversas monedas
• Coordinar con el equipo de AP externalizado para asegurar un flujo de trabajo eficiente
• Revisar estados de cuenta de proveedores y resolver partidas pendientes
• Capacitar y revisar el trabajo del equipo
• Gestionar y comprender la matriz de segregación de funciones
• Identificar e implementar mejoras de procesos
• Desarrollar, implementar y mantener sistemas, políticas y procedimientos para asegurar el cumplimiento con lineamientos de la compañía
• Asistir en auditorías internas y externas según sea requerido

Requisitos:
• Inglés fluido
• Licenciatura en Contabilidad o Finanzas requerida
• 3-5 años de experiencia gestionando un departamento de Cuentas por Pagar en un entorno global y dinámico
• Sólido entendimiento de conceptos de codificación del libro mayor y su impacto en la correcta presentación de los estados financieros
• Experiencia con productos de Microsoft
• Excelentes habilidades organizativas y de gestión del tiempo
• Habilidades efectivas de servicio al cliente y relaciones interpersonales
• Habilidades de resolución de conflictos
• Capacidad demostrada de trabajo en equipo
• Capacidad de adaptación a cambios repentinos de prioridades
• Experiencia en entornos complejos de AP con múltiples monedas (deseable)
• Experiencia trabajando con Oracle Cloud (deseable)

Sobre Convera:
Convera es la empresa de pagos transfronterizos B2B no bancaria más grande del mundo. Anteriormente conocida como Western Union Business Solutions, aprovechamos décadas de experiencia en la industria y soluciones tecnológicas de pago para ofrecer movimientos de dinero más inteligentes a nuestros clientes, ayudándolos a capturar más valor en cada transacción. Convera atiende a más de 30,000 clientes, desde pequeños empresarios hasta tesoreros corporativos, instituciones educativas, instituciones financieras, firmas legales y ONG.

Nuestros equipos se preocupan profundamente por el valor que aportamos a nuestros clientes, lo que convierte a Convera en un lugar de trabajo gratificante. Este es un momento emocionante para nuestra organización, ya que estamos construyendo nuestro equipo con personas orientadas al crecimiento y resultados, que buscan avanzar rápidamente en un entorno innovador.

Como una empresa verdaderamente global con colaboradores en más de 20 países, nos apasiona la diversidad; buscamos y celebramos personas de diferentes orígenes, estilos de vida y perspectivas únicas. Queremos trabajar con el mejor talento y fomentar una cultura de inclusión y pertenencia.

Ofrecemos una amplia gama de beneficios competitivos, incluyendo:
• Salario competitivo en el mercado
• Grandes oportunidades de crecimiento y desarrollo profesional en una organización global
• Modalidad híbrida con 2 días presenciales a la semana
• Excelente paquete de seguros (salud, discapacidad, vida)
• Feriados pagos, vacaciones y políticas de licencia para eventos de vida (maternidad, paternidad, adopción)
• Oportunidades de voluntariado pagadas (5 días al año)
• Horario matutino 8:00 a.m-5:00pm; hay flexibilidad

Aplica ahora si estás listo(a) para liberar tu potencial.

This position focuses on general ledger accounting and financial close activities, including preparing journal entries, reconciling accounts, analyzing financial data, and supporting audits. The role also involves collaboration across multiple finance-related teams and contributing to process improvements and projects.

Esta posición se enfoca en la contabilidad del libro mayor general y en las actividades de cierre financiero, incluyendo la preparación de asientos contables, conciliación de cuentas, análisis de datos financieros y apoyo en auditorías. El rol también implica colaboración con múltiples equipos relacionados con finanzas y contribución a mejoras de procesos y proyectos.

Responsabilidades Clave:

Preparar y revisar asientos contables para el cierre mensual y anual
Gestionar y conciliar diversas relaciones intercompañía

• Preparar y revisar conciliaciones de cuentas de balance para cumplimientomensual
• Analizar variaciones y tendencias dentro de ciertas cuentas, centros de costos y entidades
• Brindar soporte a colegas de AP (Cuentas por Pagar), Reportes Financieros,
• Impuestos y Regulatorio
• Asistir en solicitudes de auditoría externa
• Trabajar de manera transversal con equipos de Tesorería, Finanzas, Auditoría Interna y Negocio
• Diseñar y documentar procedimientos
• Identificar e implementar mejoras de procesos
• Trabajar en proyectos y liderarlos según sea requerido
• Se requerirán horas extra en ocasiones

Requisitos:

• Inglés fluido
• Licenciatura en Contabilidad o campo relacionado requerida
• Más de 2 años de experiencia en contabilidad de libro mayor (preferido)
• Conocimiento de US GAAP (preferido)
• Fuertes habilidades analíticas, organizativas y de resolución de problemas
• Sólidas habilidades de comunicación escrita y verbal
• Manejo de herramientas como Excel y Word
• Experiencia en entornos contables complejos con múltiples monedas (deseable)
• Capacidad para gestionar múltiples prioridades y trabajar en un entorno dinámico
• Familiaridad con herramientas impulsadas por IA, automatización o tecnologías emergentes en finanzas (deseable)

Sobre Convera:
Convera es la empresa de pagos transfronterizos B2B no bancaria más grande del mundo. Anteriormente conocida como Western Union Business Solutions, aprovechamos décadas de experiencia en la industria y soluciones tecnológicas de pago para ofrecer movimientos de dinero más inteligentes a nuestros clientes, ayudándolos a capturar más valor en cada transacción. Convera atiende a más de 30,000 clientes, desde pequeños empresarios hasta tesoreros corporativos, instituciones educativas, instituciones financieras, firmas legales y ONG.

Nuestros equipos se preocupan profundamente por el valor que aportamos a nuestros clientes, lo que convierte a Convera en un lugar de trabajo gratificante. Este es un momento emocionante para nuestra organización, ya que estamos construyendo nuestro equipo con personas orientadas al crecimiento y resultados, que buscan avanzar rápidamente en un entorno innovador.

Como una empresa verdaderamente global con colaboradores en más de 20 países, nos apasiona la diversidad; buscamos y celebramos personas de diferentes orígenes, estilos de vida y perspectivas únicas. Queremos trabajar con el mejor talento y fomentar una cultura de inclusión y pertenencia.

Ofrecemos una amplia gama de beneficios competitivos, incluyendo:
• Salario competitivo en el mercado
• Grandes oportunidades de crecimiento y desarrollo profesional en una organización global
• Modalidad híbrida con 2 días presenciales a la semana
• Excelente paquete de seguros (salud, discapacidad, vida)
• Feriados pagos, vacaciones y políticas de licencia para eventos de vida (maternidad, paternidad, adopción)
• Oportunidades de voluntariado pagadas (5 días al año)
• Horario matutino 8:00 a.m-5:00pm; hay flexibilidad

Aplica ahora si estás listo(a) para liberar tu potencial.

El Gerente de Contabilidad es un líder práctico responsable de supervisar las funciones clave de contabilidad en un entorno de equipo pequeño y dinámico. Este rol requiere un equilibrio entre liderazgo y ejecución, con participación directa en las actividades contables diarias y mejoras de procesos. El Gerente de Contabilidad colabora estrechamente con la alta dirección, otros equipos contables y equipos multifuncionales para garantizar la precisión financiera y apoyar la toma de decisiones del negocio.

Responsabilidades Clave:

• Garantizar que los asientos contables para el cierre mensual y anual sean oportunos y precisos
• Gestionar y conciliar diversas relaciones intercompañía
• Revisar conciliaciones de cuentas de balance para el cumplimiento mensual
• Monitorear y analizar variaciones y tendencias dentro de ciertas cuentas, centros de costos y entidades
• Brindar soporte a colegas de AP (Cuentas por Pagar), Reportes Financieros, Impuestos y Regulatorio
• Asistir en solicitudes de auditoría externa
• Trabajar de manera transversal con equipos de Tesorería, Finanzas, Auditoría Interna y Negocio
• Diseñar y documentar procedimientos
• Identificar e impulsar mejoras y optimización de procesos
• Trabajar en proyectos y liderarlos según sea requerido
• Supervisar, mentorizar y desarrollar al equipo; brindar retroalimentación, establecer objetivos y actuar como modelo de los valores de la empresa
• Se requerirán horas extra en ocasiones

Requisitos:

• Inglés fluido
• Licenciatura en Contabilidad o Finanzas
• Más de 8 años de experiencia progresiva en contabilidad financiera
• Experiencia previa gestionando o supervisando personal
• CPA, experiencia en firma contable (Public Accounting) o en empresas grandes (preferido)
• Fuerte conocimiento de US GAAP
• Experiencia comprobada con sistemas ERP grandes y/o sistemas de liquidación, Oracle Cloud (deseable)
• Experiencia en contabilidad internacional (preferido)
• Habilidades analíticas avanzadas, organizativas y de resolución de problemas
• Alta atención al detalle y precisión
• Excelentes habilidades de comunicación escrita y verbal
• Sólidas habilidades en sistemas, incluyendo Excel avanzado y Word
• Experiencia en entornos contables complejos con múltiples monedas (deseable)
• Capacidad para gestionar múltiples prioridades y plazos en un entorno dinámico
• Familiaridad con herramientas impulsadas por IA, automatización o tecnologías emergentes en finanzas (deseable)

Sobre Convera:
Convera es la empresa de pagos transfronterizos B2B no bancaria más grande del mundo. Anteriormente conocida como Western Union Business Solutions, aprovechamos décadas de experiencia en la industria y soluciones tecnológicas de pago para ofrecer movimientos de dinero más inteligentes a nuestros clientes, ayudándolos a capturar más valor en cada transacción. Convera atiende a más de 30,000 clientes, desde pequeños empresarios hasta tesoreros corporativos, instituciones educativas, instituciones financieras, firmas legales y ONG.

Nuestros equipos se preocupan profundamente por el valor que aportamos a nuestros clientes, lo que convierte a Convera en un lugar de trabajo gratificante. Este es un momento emocionante para nuestra organización, ya que estamos construyendo nuestro equipo con personas orientadas al crecimiento y resultados, que buscan avanzar rápidamente en un entorno innovador.

Como una empresa verdaderamente global con colaboradores en más de 20 países, nos apasiona la diversidad; buscamos y celebramos personas de diferentes orígenes, estilos de vida y perspectivas únicas. Queremos trabajar con el mejor talento y fomentar una cultura de inclusión y pertenencia.

Ofrecemos una amplia gama de beneficios competitivos, incluyendo:
• Salario competitivo en el mercado
• Grandes oportunidades de crecimiento y desarrollo profesional en una organización global
• Modalidad híbrida con 2 días presenciales a la semana
• Excelente paquete de seguros (salud, discapacidad, vida)
• Feriados pagos, vacaciones y políticas de licencia para eventos de vida (maternidad, paternidad, adopción)
• Oportunidades de voluntariado pagadas (5 días al año)
• Horario matutino 8:00 a.m-5:00pm; hay flexibilidad

Aplica ahora si estás listo(a) para liberar tu potencial.

As a Compliance Operations Associate at Convera based in our Vilnius office (preferably with additional language French/Czech/German), you will be fully trained to investigate and analyze corporate customers to make sure they meet all necessary requirements, legislation, and policies. After gathering all the required information about the customers, you will decide whether to pursue or terminate the business relationship with them. Here you will have an opportunity to work and develop in a professional multicultural environment. This is a hybrid work model (onsite 2-3 times per week), working hours Monday to Friday, 9 am – 6 pm. 

Please note: For this position, we are unable to provide visa sponsorship now or in the future. Candidates must already have the legal right to work in the country they apply to and be able to start and maintain employment without visa support from Convera.

You will be responsible for: 

• Ensuring all new or existing all new or existing corporate customers meet Know Your Customer (KYC) requirements, legislation, and Anti-Money Laundering (AML) policies 
• Updating profiles of our customer accounts and keeping records up-to-date
• Efficient internal communication to gather KYC information
• Keeping internal procedural documentation up-to-date 
• Additional ad-hoc tasks
• Supporting your colleagues and management with training new staff, audit requests, projects, documentation

You should apply if you have:

• Relevant experience in Operations, Know Your customer, Compliance, Anti-Money Laundering or relevant field 
• Excellent communication skills, write in English
• Strong analytical skills, attention to detail, and client-centric mindset 
• Initiative and commitment to overcome obstacles and meet the end goal, targets
• Flexible working approach, strong decision making, and influencing skills 
• The ability to work successfully in a self-motivated team environment
• Client centric 

About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. 

Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.
Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. 

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including: 

• Market competitive monthly gross salary of 2,100 – 2,316 EUR 
• Monthly language Bonus
• Great career growth and development opportunities in a global organization
• A flexible approach to work (6-10 days per month in the office)
• Generous insurance (health, disability, life) 
• Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption)
• Work from abroad 60 days per year
• 3 wellness day per year
• Paid volunteering opportunities (5 days per year)

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

#LI-SU1

As a Payment Processing Assistant with Convera based in our Vilnius office, you will need to provide consistent, quality service by working closely with Client Support, Sales, and Internal Stakeholders in facilitating customer transactions. This is a temporary role until the end of June 2027.

It is a hybrid work model (onsite 2-3 times per week), working hours Monday to Friday, 9 am – 6 pm. 

You will be responsible for:  

• Review and validate banking details received from both internal and external parties. 
• Build beneficiary templates with the banking details provided from clients.  
• Understand the country – currency requirements and process outgoing payments from business clients. 
• Monitor intake channels to ensure the respective processing within the agreed service level agreement.  

You should apply if you have:

• Bachelor’s degree (or final year student). 
• A strong attention to detail, as well as a sense of initiative and proactivity. 
• Ability to learn quickly and operate in a high-paced, high-volume, dynamic environment, maintain targets and meet tight deadlines. 
• Proficiency in Microsoft Office applications.
• Fluent in English written and verbal.

About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. 

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including: 

• Market competitive monthly gross salary of 1,383 – 2,050 EUR 
• Great career growth and development opportunities in a global organization
• A flexible approach to work (6-10 days per month in the office)
• Generous insurance (health, disability, life) 
• Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption)
• Work from abroad 60 days per year
• 3 wellness days per year
• Paid volunteering opportunities (5 days per year)

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential. 

#LI-SU1

Incident & Major Incident management 

Key Responsibilities 

• Serve as the Incident Manager / Major Incident Manager for high-severity and business-impacting incidents by organizing incident bridges and war rooms, driving Rapid triage / Clear ownership / Timely decision-making 

• Ensure incidents are properly classified, prioritized, and escalated based on impact and urgency 

ITSM Process Ownership & Governance 

• Enforce ITIL-aligned Incident and Problem Management practices 

• Ensure accurate and complete documentation within ServiceNow, including Impact and affected services / Incident timelines / Root cause summaries and follow-ups 

• Play the role of Problem Manager to Identify recurring issues and systemic risks / Ensure RCAs are completed with actionable outcomes 

• Act as a process authority during incidents, ensuring teams adhere to defined ITSM standards 

Service Availability, Reliability & KPIs 

• Own operational oversight of service availability and reliability - Monitor and manage key service health indicators, including Service availability and uptime / Incident volumes and severity trends / MTTR and MTTD / SLA and OLA adherence 

• Use observability data to proactively identify service degradation and emerging risks 

• Escalate systemic availability or reliability concerns to leadership with data-backed insights 

Observability & Operational Intelligence 

• Actively leverage observability platforms (e.g., Grafana, Datadog)  

• Partner with engineering and SRE teams to improve Monitoring coverage / Alert quality and signal-to-noise ratio 

• Ensure alerting and escalation via PagerDuty aligns with service criticality 

Communication & Executive Engagement: 

• Serve as the primary communication lead during incidents - Deliver concise, executive-level updates that articulate Business impact / Current status / Mitigation steps / Next milestones 

• Translate complex technical details into clear business language 

• Maintain confidence and composure while engaging senior leaders during high-pressure events 

Post-Incident & Continuous Improvement: 

• Facilitate or support post-incident reviews - Identify trends, gaps, and opportunities for Process improvement / Tooling enhancement / Better operational readiness 

• Contribute to the evolution of Command Center playbooks, runbooks, and response standards 

Required Qualifications & Experience 

Experience 

• 3–6 years of experience in: 

• Incident Management 

• Major Incident / Command Center operations 

• Production operations or site reliability support 

• Proven experience managing high-severity incidents in 24×7 environments 

• Demonstrated ownership of service reliability and operational KPIs 

ITSM & Process Expertise 

• Strong working knowledge of ITIL / ITSM frameworks 

• Deep hands-on experience with: 

• Incident Management 

• Major Incident workflows 

• Problem Management  

• Experience enforcing ITSM discipline across distributed technology teams 

Skills & Competencies 

• Exceptional communication and facilitation skills 

• Strong analytical mindset with comfort using metrics and dashboards 

• Ability to operate decisively in high-pressure situations 

• Influences outcomes without formal authority 

• Comfortable interfacing with executive leadership 

Nice-to-Have 

• Experience in regulated or customer-critical environments (FinTech, Payments, SaaS) 

• Exposure to ITSM tools like ServiceNow, PagerDuty etc. 

• Exposure to monitoring tools like Datadog, Grafana, Dynatrace etc. 

About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers, educational institutions, financial institutions, law firms, and NGOs.

Our teams care deeply about the value we bring to our customers, making Convera a rewarding workplace. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including:

• Market competitive salary.
• Great career growth and development opportunities in a global organization.
• Hybrid schedule with 2 in the office per week.
• Generous insurance (health, disability, life).
• Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption).
• Paid volunteering opportunities (5 days per year).
• This position follows a shift roster defined by the company. As we operate in a 24/7 environment, the selected candidate will work according to rotating schedules.

Apply now if you’re ready to unleash your potential.

Gestión de Incidentes y Mayores Incidentes

Responsabilidades Clave

• Actuar como Incident Manager / Major Incident Manager para incidentes de alta severidad e impacto empresarial, organizando incident bridges y war rooms, impulsando una triage rápida, propiedad clara y toma de decisiones oportuna.
• Garantizar que los incidentes estén correctamente clasificados, priorizados y escalados según impacto y urgencia.

Propiedad de Procesos ITSM y Gobernanza

• Hacer cumplir las prácticas de Gestión de Incidentes y Problemas alineadas con ITIL.
• Asegurar documentación precisa y completa en ServiceNow, incluyendo: impacto y servicios afectados, líneas de tiempo del incidente, resúmenes de causa raíz y seguimientos.
• Actuar como Problem Manager para identificar problemas recurrentes y riesgos sistémicos, garantizando que los análisis de causa raíz (RCA) se completen con resultados accionables.
• Actuar como autoridad de proceso durante incidentes, asegurando la adherencia a los estándares ITSM definidos.

Disponibilidad del Servicio, Confiabilidad y KPIs

• Ser responsable de la supervisión operativa de la disponibilidad y confiabilidad del servicio. Monitorear y gestionar indicadores clave, como: disponibilidad y tiempo activo del servicio, volúmenes y tendencias de severidad de incidentes, MTTR y MTTD, cumplimiento de SLA y OLA.
• Utilizar datos de observabilidad para identificar proactivamente degradaciones del servicio y riesgos emergentes.
• Escalar preocupaciones sistémicas de disponibilidad o confiabilidad al liderazgo con insights fundamentados en datos.

Observabilidad e Inteligencia Operacional

• Aprovechar activamente plataformas de observabilidad (p. ej., Grafana, Datadog).
• Colaborar con equipos de ingeniería y SRE para mejorar la cobertura de monitoreo, la calidad de alertas y la relación señal/ruido.
• Asegurar que las alertas y escalaciones vía PagerDuty estén alineadas con la criticidad del servicio.

Comunicación y Relación con Ejecutivos

• Ser el punto principal de comunicación durante incidentes: brindar actualizaciones concisas a nivel ejecutivo que articulen el impacto al negocio, estado actual, pasos de mitigación y próximos hitos.
• Traducir detalles técnicos complejos a un lenguaje claro de negocio.
• Mantener confianza y compostura al interactuar con líderes senior durante eventos de alta presión.

Post-Incidente y Mejora Continua

• Facilitar o apoyar revisiones posteriores al incidente, identificando tendencias, brechas y oportunidades para mejorar procesos, herramientas y preparación operativa.
• Contribuir a la evolución de los playbooks, runbooks y estándares de respuesta del Command Center.

Calificaciones y Experiencia Requerida

Experiencia

• 3–6 años de experiencia en:
• Gestión de Incidentes
• Operaciones de Mayores Incidentes / Command Center
• Operaciones de producción o soporte de confiabilidad del sitio (SRE)
• Experiencia comprobada gestionando incidentes de alta severidad en entornos 24×7.
• Evidencia de liderazgo en la confiabilidad del servicio y KPIs operativos.

Conocimientos ITSM y de Procesos

• Sólido conocimiento de marcos ITIL / ITSM.
• Amplia experiencia práctica en:
• Gestión de Incidentes
• Flujos de trabajo de Mayores Incidentes
• Gestión de Problemas
• Experiencia haciendo cumplir disciplina ITSM en equipos tecnológicos distribuidos.

Habilidades y Competencias

• Habilidades excepcionales de comunicación y facilitación.
• Mentalidad analítica y comodidad usando métricas y tableros.
• Capacidad para operar con decisión en situaciones de alta presión.
• Influencia efectiva sin autoridad formal.
• Comodidad al interactuar con liderazgo ejecutivo.

Deseable

• Experiencia en entornos regulados o críticos para clientes (FinTech, Pagos, SaaS).
• Conocimiento de herramientas ITSM como ServiceNow, PagerDuty, etc.
• Conocimiento de herramientas de monitoreo como Datadog, Grafana, Dynatrace, etc.

Sobre Convera

Convera es la empresa de pagos transfronterizos B2B más grande del mundo fuera del sector bancario. Anteriormente conocida como Western Union Business Solutions, aprovechamos décadas de experiencia en la industria y soluciones tecnológicas para ofrecer movimientos de dinero más inteligentes a nuestros clientes, ayudándolos a capturar mayor valor en cada transacción.

Convera atiende a más de 30,000 clientes, desde propietarios de pequeñas empresas hasta tesoreros corporativos, instituciones educativas, instituciones financieras, firmas legales y ONG.

Nuestros equipos se preocupan profundamente por el valor que brindamos a nuestros clientes, lo cual hace que Convera sea un lugar de trabajo gratificante. Este es un momento emocionante para nuestra organización mientras construimos un equipo con personas orientadas al crecimiento y enfocadas en resultados, que quieran avanzar rápidamente en un entorno innovador.

Como una empresa verdaderamente global con empleados en más de 20 países, somos apasionados por la diversidad; buscamos y celebramos personas de distintos orígenes, estilos de vida y perspectivas únicas. Queremos trabajar con el mejor talento y fomentar una cultura de inclusión y pertenencia.

Ofrecemos múltiples beneficios competitivos:

• Salario competitivo en el mercado.
• Excelentes oportunidades de crecimiento y desarrollo profesional en una organización global.
• Un enfoque flexible al trabajo y un esquema híbrido con 2 días a la semana en la oficina.
• Generoso seguro (salud, discapacidad, vida).
• Días feriados, tiempo libre y políticas de licencia para eventos de vida (maternidad, paternidad, adopción).
• Oportunidades de voluntariado pagadas (5 días por año).
• Esta posición sigue un rol de turnos definido por la empresa. Como operamos en un entorno 24/7, la persona seleccionada trabajará según horarios rotativos

Lead Pre‑Sales Solutions Engineer 

As a Lead Pre‑Sales Solutions Engineer, you will define the technical strategy that powers Convera’s cross‑border commerce ecosystem. You’ll shape partner integrations, influence product direction, and design scalable, secure solutions for global payments. This role blends deep technical expertise with strategic leadership, relationship management, and a consultative mindset. 

You will lead technical strategy in complex sales cycles for cross‑border payments, collections, and FX risk solutions. You will own technical discovery, payments design reference architectures, deliver tailored demos and POCs, and own the technical win. You will partner with Sales, Product, Compliance, and Customer Implementation to ensure what we sell is deliverable at scale. Convera provides API‑first, ISO 20022 aligned payments with coverage across 140 plus currencies in more than 200 countries and territories. Your work translates these capabilities into measurable outcomes for enterprise clients. 

What You’ll Do 

Technical Strategy & Architecture 

• Lead technical discovery across enterprise buyers and partners. Capture use cases, data flows, success criteria. Convert findings into solution options and decision matrices.
• Design scalable payments reference architectures using REST APIs, OAuth2, webhooks, and batch file exchange.
• Produce reference architectures for payouts, collections, and FX using REST APIs, webhooks, and file exchange, with explicit idempotency, retry logic, failure modes, canonical payload schemas, and event catalogs for status, funding, exceptions, and reconciliation. Advise customers on global payment rails and regulatory implications. 

Pre‑Sales Execution & Partner Enablement 

• Deliver tailored demos, solution walkthroughs, and proof‑of‑concepts that validate performance and drive technical wins.
• Create integration playbooks, solution briefs, and technical enablement assets.
• Facilitate workshops and partner/customer training sessions with clear, confident communication. 

Cross-Functional Leadership & Influence 

• Align technical solutions with business outcomes via managing and influencing internal and external stakeholders.
• Influence product roadmaps with insights gained through partner engagements.
• Resolve conflicts between business priorities and technical feasibility through negotiation and consensus building.
• Lead and mentor engineers and ensure seamless handoffs to implementation teams.
• Support joint go‑to‑market efforts that accelerate partner growth and elevate the Convera ecosystem’s technical maturity. 

Partner Ecosystem Focus 

Convera supports API, SWIFT, SSO, hosted white‑label, and referral partners. This role strengthens partner enablement, accelerates integration readiness, and ensures consistent technical standards across the partner ecosystem. You will build partner integrated solutions, standardize partner onboarding, build and own partner solution playbooks. 

What You’ll Bring 

• 8 –10 years in pre‑sales engineering, solutions architecture, partner engineering, or technical consulting within fintech, payments, or related domains.
• Proven delivery of enterprise discoveries, demos, and POCs that led to technical wins.
• Expertise in API integrations, payments workflows, FX quoting, and global financial rails.
• Understanding of compliance frameworks (PCI DSS, sanctions, SOC 2).
• Executive communication, clear diagrams, crisp narratives, and credible trade‑off discussions with business and technical audiences
• Proven ability to influence cross‑functional teams and mentor peers.
• Strategic and analytical mindset with strong problem‑solving abilities.
• Ability to manage multiple opportunities while navigating ambiguity.
• Bachelor’s degree in Computer Science, Engineering, Finance, or related fields (Master’s preferred). 

Preferred 

• FX domain familiarity including quoting, hedging constructs, and settlement considerations
• Experience with ERP or treasury system integrations.
• Prior leadership of pre‑sales assets at scale, such as demo automation or solution libraries 
• Bilngual - Spanish speakers preferred

Success Metrics 

• Technical win rate for enterprise and partner opportunities.
• Conversion rate from demo/POC to closed deal.
• Cycle time impact measured from first technical discovery to commit.
• Quality, adoption, and scale of partner enablement assets and sessions delivered. 

About Convera 

Convera is a global leader in commercial payments that powers international business by moving money with ease. We provide tech-led payment solutions to help more than 26,000 customers globally grow with confidence, from small businesses to CFOs and treasurers. As experts in foreign exchange, risk and compliance, with an unrivaled regulatory footprint, Convera’s financial network spans more than 140 currencies and 200 countries and territories. 

Our teams care deeply about the value we deliver to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we expand our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.  

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.   

We offer an abundance of competitive perks and benefits including:  

• Competitive salary
• Opportunity to earn a bonus (dependent on performance)
• Great career growth and development opportunities in a global organization 
• Corporate benefits  

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments.   

Apply now! 

Pay Transparency Statement

Convera is committed to pay transparency and equity in accordance with applicable U.S. state and local laws. For this position, the expected base salary range is [$120,000 - $150,000] per year, depending on factors such as experience, qualifications, and geographic location. We use a tiered geographic pay system to ensure fairness across regions. Candidates in high-cost areas may receive higher offers within the posted range.

We also offer a comprehensive benefits package, which may include:

• Health insurance (medical, dental, vision)
• Retirement savings plan
• Paid time off, holidays, and parental leave
• Wellness programs and mental health resources

Final compensation and benefits will be discussed during the hiring process and may vary based on individual circumstances and business needs.

We are seeking a detail-oriented and analytical Senior Compliance Analyst to join our team. This role is pivotal in conducting complex compliance reviews and investigations, while providing risk-based advisory support to the business. The ideal candidate will bring strong regulatory knowledge, sound judgment, and the ability to produce audit- and regulator-ready documentation, ensuring adherence to applicable laws, regulations, and internal policies in a fast-paced, highly regulated environment. This is a hybrid work model (onsite 2-3 times per week), working hours Monday to Friday, 9 am – 6 pm.

Please note: For this position, we are unable to provide visa sponsorship now or in the future. Candidates must already have the legal right to work in the country they apply to and be able to start and maintain employment without visa support from Convera.

You will be responsible for:

• Conduct and lead complex compliance investigations and reviews, including sanctions, AML, and other regulatory risk assessments.
• Perform risk‐based evaluations of customers, counterparties, transactions, products, and jurisdictions.
• Provide compliance advisory guidance to business, operations, and product teams on high‐risk or escalated matters.
• Prepare clear, concise, and defensible case narratives, decision rationales, and management summaries suitable for audit and regulatory review.
• Identify trends, thematic issues, and potential control gaps; recommend process enhancements or mitigation strategies.
• Support regulatory examinations, audits, and internal reviews, including preparation of materials and responses to information requests.
• Contribute to policy, procedure, and control development as required.
• Mentor and provide guidance to junior analysts; support training and quality assurance initiatives.
• Escalate issues appropriately in accordance with internal governance and risk‐appetite frameworks.

You should apply if you have:

• Bachelor’s degree in Law, Finance, Business, Compliance, Criminal Justice, or a related field, or equivalent practical experience.
• 5–8+ years of experience in compliance, financial crime, risk management, or a related function within a regulated financial services or fintech environment.
• Strong working knowledge of financial crime compliance frameworks, including sanctions (OFAC, EU, UK), AML/BSA, and KYC/CDD/EDD.
• Demonstrated experience handling high‐risk or complex cases involving customers, counterparties, or cross‐border activity.
• Proven ability to interpret regulations and regulatory guidance and apply them in a practical, risk‐based manner.
• Excellent written and verbal communication skills, with experience preparing formal compliance documentation.

About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. 

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including: 

• Market competitive monthly gross salary starts at 3,300 EUR
• Opportunity to earn an annual bonus 
• Great career growth and development opportunities in a global organization
• A flexible approach to work (6-10 days per month in the office)
• Generous insurance (health, disability, life) 
• Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption)
• Work from abroad 60 days per year
• 3 wellness days per year
• Paid volunteering opportunities (5 days per year)

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

#LI-SU1

Senior Account Representative – Payments/FX

Location: Work from Home USA

This role will manage relationships with some of Convera’s key clients in the Financial Institution sector.   You will assess clients’ current needs and determine opportunities (wallet share potential) and execute a defined (with the customer) quarterly plan. The focus is to identify opportunities to sell integrated solutions and ensure continued client growth and satisfaction.

 Responsibilities:

• Confirm current value proposition and determine key next steps to either reinforce or expand offering. Develop and strengthen client relationships through account review and on-site visits
• Achieve monthly, quarterly, and annual revenue targets for individual core/transition portfolio through cross- and upselling initiatives
• Monitor and achieve quarterly retention targets
• Utilize accurate sales forecasting techniques to reflect forward customer revenue potential and growth opportunities.
• Complete KPI reporting as required by account
• Identify clients at risk (due to competitor approach and / or service issues) and build the appropriate escalation points. Discuss and identify service / product / operational improvements with client base. Share customer feedback and communicate ideas and strategies to drive the business forward
• Share leading / best practices and client trends / behaviors with rest of KAM team and with client portfolio to ensure knowledge is shared and establish Convera as a trusted partner.
• Understand and maintain current knowledge of client sector or vertical and attend networking / industry events to further expertise in specified business / industry.
• In conjunction with client management, this person will be responsible for the formation of discrete plans to foster adoption of FX risk solutions.

 You should apply if you have:

• Demonstrated success in an Account Management role, preferably in the financial services, or fintech sector and worked with regulated financial institutions.
• Exposure to the foreign exchange industry is desirable
• Experience in managing relationships with and driving revenue from existing client accounts
• You will come with a strong understanding of consultative sales principles and be adept at executive corporate level negotiations and building long-term client relationships.
• You will be financially astute with knowledge of business needs and concerns and the commercial impact of global news and events.
• You will come with strong business-to-business and solutions sales experience. You will have excellent communication/presentation skills across all media, as well as the ability to use technology (e.g., MS Office, web conferencing, search engines, reporting tools, and sales automation platforms such as Salesforce).
• Proven experience of working within and selling into multinational global organizations

 About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs (Non-Government Organization).

 Our teams care deeply about the value we bring to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, result-oriented people who are looking to move fast in an innovative environment.

 As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from diverse backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including:

• Market competitive monthly gross salary, plus commission based on success
• Great career growth and development opportunities in a global organization
• A flexible approach to work 
• Paid holidays, time-off and leave policies for life events (maternity, paternity, adoption, bereavement, military)
• Paid volunteering opportunities

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you are ready to unleash your potential.

Pay Transparency Statement

Convera is committed to pay transparency and equity in accordance with applicable U.S. state and local laws. For this position, the expected base salary range is $100,000.00 - $154,000.00 per year, depending on factors such as experience, qualifications, and geographic location. We use a tiered geographic pay system to ensure fairness across regions. Candidates in high-cost areas may receive higher offers within the posted range.

We also offer a comprehensive benefits package, which may include:

• Health insurance (medical, dental, vision)
• Retirement savings plan
• Paid time off, holidays, and parental leave
• Wellness programs and mental health resources

Final compensation and benefits will be discussed during the hiring process and may vary based on individual circumstances and business needs.

Senior Account Representative – Payments/FX

Location: Work from Home Canada

This role will manage relationships with some of Convera’s key clients in the Financial Institution sector.   You will assess clients’ current needs and determine opportunities (wallet share potential) and execute a defined (with the customer) quarterly plan. The focus is to identify opportunities to sell integrated solutions and ensure continued client growth and satisfaction.

 Responsibilities:

• Confirm current value proposition and determine key next steps to either reinforce or expand offering. Develop and strengthen client relationships through account review and on-site visits
• Achieve monthly, quarterly, and annual revenue targets for individual core/transition portfolio through cross- and upselling initiatives
• Monitor and achieve quarterly retention targets
• Utilize accurate sales forecasting techniques to reflect forward customer revenue potential and growth opportunities.
• Complete KPI reporting as required by account
• Identify clients at risk (due to competitor approach and / or service issues) and build the appropriate escalation points. Discuss and identify service / product / operational improvements with client base. Share customer feedback and communicate ideas and strategies to drive the business forward
• Share leading / best practices and client trends / behaviors with rest of KAM team and with client portfolio to ensure knowledge is shared and establish Convera as a trusted partner.
• Understand and maintain current knowledge of client sector or vertical and attend networking / industry events to further expertise in specified business / industry.
• In conjunction with client management, this person will be responsible for the formation of discrete plans to foster adoption of FX risk solutions.

 You should apply if you have:

• Demonstrated success in an Account Management role, preferably in the financial services, or fintech sector and worked with regulated financial institutions.
• Exposure to the foreign exchange industry is desirable
• Experience in managing relationships with and driving revenue from existing client accounts
• You will come with a strong understanding of consultative sales principles and be adept at executive corporate level negotiations and building long-term client relationships.
• You will be financially astute with knowledge of business needs and concerns and the commercial impact of global news and events.
• You will come with strong business-to-business and solutions sales experience. You will have excellent communication/presentation skills across all media, as well as the ability to use technology (e.g., MS Office, web conferencing, search engines, reporting tools, and sales automation platforms such as Salesforce).
• Proven experience of working within and selling into multinational global organizations

 About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs (Non-Government Organization).

 Our teams care deeply about the value we bring to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, result-oriented people who are looking to move fast in an innovative environment.

 As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from diverse backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including:

• Market competitive monthly gross salary, plus commission based on success
• Great career growth and development opportunities in a global organization
• A flexible approach to work 
• Paid holidays, time-off and leave policies for life events (maternity, paternity, adoption, bereavement, military)
• Paid volunteering opportunities

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you are ready to unleash your potential.

As a General Ledger Accountant with Convera based in our Vilnius office, you will coordinate journal entries, gather data and analytics, and provide key accounting support for the team. This is a fixed term position until mid-December 2026. 

Hybrid work model (onsite 2-3 times per week), working hours Monday to Friday, 8 am – 5 pm. Please note: For this position, we are unable to provide visa sponsorship now or in the future. Candidates must already have the legal right to work in Lithuania and be able to start and maintain employment without visa support from Convera.

You will be responsible for:

• Strong understanding of general ledger accounting, including journal entries, accruals and reconciliations.
• Experience with month-end and year-end close processes.
• Be involved in the preparation of standardized and specialized reports.
• Analyze financial data and make recommendations to accounting issues & controls.
• Participate in process improvement projects ensuring effective accounting operations and compliance with internal controls, policies, and regulations.

You should apply if you have:

• 2-3 years of experience in accounting. 
• Familiarity with the accounting standards and a degree in Business Management/ Finance / Accounting or a related.
• You must also be comfortable with Microsoft Excel and have a good level of English language.
• Experience in financial reporting would be an advantage.

About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. 

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including: 

• Market competitive monthly gross salary starts at 2,616 EUR 
• Great career growth and development opportunities in a global organization
• A flexible approach to work (6-10 days per month in the office)
• Generous insurance (health, disability, life) 
• Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption)
• 3 wellness days per year
• Paid volunteering opportunities (5 days per year)

Internal Job Title: Accountant

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

#LI-SU1

We are seeking a strategic and analytically driven Principal, Workforce Planning & Analytics to lead Convera’s workforce planning, capacity modelling, and demand forecasting across payment operations and customer care. This role ensures the organisation has the right capacity, skills, and cost structure to scale effectively and deliver resilient service.

The role owns the end‑to‑end workforce planning framework, enabling senior leaders to make informed, forward‑looking decisions on staffing, utilisation, service performance, and investment trade‑offs. Operating as a Principal individual contributor, it establishes standards, governance, and tooling, while acting as the organisation’s workforce planning subject matter expert and capability builder.

Please note: For this position, we are unable to provide visa sponsorship now or in the future. Candidates must already have the legal right to work in the country they apply to and be able to start and maintain employment without visa support from Convera.

You will be responsible for:

• Own the workforce planning and capacity modelling framework across Operations.
• Translate demand into staffing and FTE models (shrinkage, skills, productivity, availability).
• Build short, medium, and long‑term capacity plans aligned to forecasts and strategy.
• Model scenarios across demand volatility, automation, productivity, and service levels.
• Identify staffing gaps, surpluses, redeployment options, and workforce risk.
• Lead demand forecasting across operational queues.
• Design and govern models linking demand, capacity, utilization, and service outcomes.
• Deliver executive‑ready analytics and dashboards (Excel, Power BI).
• Lead selection and evolution of workforce planning and forecasting tools.
• Define functional requirements with Operations, Finance, HR, Data, and Technology.
• Evaluate vendors and support business cases and investment decisions.
• Support intraday and short‑term decision making.
• Analyze utilization, adherence, and productivity trends.

You should apply if you have:

• Minimum of 5 years’ experience in workforce planning, capacity modelling, or operational analytics within complex operational environments.
• Proven experience developing demand forecasts and translating them into actionable capacity, staffing, and investment decisions.
• Demonstrated expertise designing and governing analytical models, planning frameworks, and decision support outputs.
• Experience assessing, selecting, or implementing workforce planning or analytics tooling.
• Advanced capability in Excel and Power BI, with experience producing executive‑ready dashboards and analysis.
• Proven ability to engage and influence senior stakeholders using data‑driven insight and clear recommendations.

About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. 

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including: 

• Market competitive salary
• Opportunity to earn an annual bonus 
• Great career growth and development opportunities in a global organization
• A flexible approach to work
• Generous insurance (health, disability, life) 
• Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption)
• 3 wellness days per year
• Paid volunteering opportunities (5 days per year)

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

#LI-SU1

Senior Cybersecurity Engineer

at Convera

Pune- WFH

About the role:

As part of the Security Operations team, you’ll be working with fellow team members and other engineering groups to implement new security solutions and ensure that our current processes and tools are running smoothly. This is a hands-on role that will help shape and develop our new cloud infrastructure security monitoring. This position reports into the Director of Security Operations who reports into the CISO.

What we’re really looking for:

We’re looking for a motivated security professional who enjoys building systems, integrating toolsets and AWS cloud security best practices. As mentioned, this is a hands-on role which will be crucial to building out and maturing our SIEM solutions.

Job Responsibilities

• Responsible for the implementation, administration, and maintenance of the SIEM platform.
• Ensure data quality and identify any gaps in the security event collection.
• Detect and respond to company-wise security incidents when needed.
• Monitor SIEM health, monitor usage, and data growth.

Desired background

• 5+ years of experience in a security operational or analyst role preferably in a cloud native or hybrid cloud organization.
• Strong background in cybersecurity, particularly in Security Information and Event Management (SIEM) systems related roles.
• Detailed functional knowledge in developing security playbooks and implementing for orchestration, automation, and response.
• Familiarity with SumoLogic is a plus but not a requirement.
• High level software development skills: basic scripting, functional programming experience, familiarity with code repositories and deploy pipelines, etc.

About Convera
Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.
Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. 
As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including: 
•    Competitive salary
•    Opportunity to earn an annual bonus. 
•    Great career growth and development opportunities in a global organization
•    A flexible approach to work

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

#LI-AK1

As Commercial Finance Manager– Channels and Partnerships, you will be a strategic finance partner to Channel Sales, Partnerships and Product leadership teams for Convera’s partner-led growth motions, including indirect channels, strategic alliances, embedded finance and distribution partnerships. 

Your mission is to improve commercial decision‑making—from pricing and deal structuring to customer profitability and growth investment tradeoffs.

This role reports to Head of Commercial Finance (Partners and Channels) and sits at the intersection of finance, strategy, and execution. You’ll translate data into insight, insight into action, and action into measurable financial impact.

What You’ll Do

Business Partnership & Decision Support

• Partner with Sales, Partnerships, Revenue Operations, Marketing and Product leaders to evaluate partner strategies, growth initiatives, commercial structures and commercial investments
• Act as the primary finance thought partner for key commercial decisions, ensuring alignment with financial objectives, incentive design and risk tolerance
• Challenge assumptions, pressure‑test proposals, and help leaders understand tradeoffs between growth, margin, and risk

Commercial Performance & Insights

• Own customer, product, and channel profitability analysis, identifying drivers of performance and actionable improvement opportunities
• Develop and maintain key commercial KPIs (e.g., revenue quality, partner contribution, deal economics, cost-to-serve, margin, customer acquisition economics, retention, LTV/CAC)
• Create clear, executive‑ready narratives explaining what’s happening in the business and why

Pricing, Deals & Investment Economics

• Support pricing strategy, revenue share arrangements and commercial terms to drive disciplined and repeatable deal outcomes
• Build financial models for new partnerships, channel launches and embedded or indirect GTM initiatives
• Evaluate ROI on commercial investments and recommend course corrections as needed

Planning, Forecasting & Governance

• Support revenue forecasting and scenario analysis, incorporating commercial risks and opportunities
• Partner with the broader Finance function to ensure forecasts, plans, and incentives reflect economic reality
• Help embed governance processes that balance speed with financial discipline

Enablement & Finance Excellence

• Improve commercial and financial understanding across partner‑facing teams—setting the standard for data‑driven decision‑making
• Translate complex analyses into simple tools, models, and dashboards for non‑finance stakeholders
• Coach and mentor junior team members, contributing to the development of a high‑performing Commercial Finance function

What Success Looks Like

• Commercial leaders proactively seek you out for partnership on critical decisions
• Better pricing, deal quality, and customer mix lead to measurable margin improvement
• Forecasts are more accurate, risks are surfaced earlier, and surprises are reduced
• Finance is seen as a growth enabler, not a gatekeeper

What We’re Looking For

Experience & Skills

• 7–10+ years of experience in Commercial Finance, FP&A, Investment Banking, Consulting, or related roles
• Proven track record supporting channel, partnership, or indirect GTM models in B2B, fintech, payments, SaaS, or financial services environments
• Strong financial modeling and analytical skills with a bias toward action
• Ability to operate comfortably in ambiguity and fast‑changing environments

Ways of Working

• Structured thinker who can break down complex problems and focus on what matters
• Strong communicator, able to tell a compelling story with data for executive audiences
• Comfortable challenging senior stakeholders with confidence and credibility
• Hands‑on, ownership mindset; willing to roll up sleeves and execute

Education & Tools

• Bachelor’s degree required; MBA or CFA a plus
• Advanced Excel financial modeling skills; PowerPoint fluency
• Experience with BI tools and large datasets preferred

About Convera 

Convera is a global leader in commercial payments that powers international business by moving money with ease. We provide tech-led payment solutions to help more than 26,000 customers globally grow with confidence, from small businesses to CFOs and treasurers. As experts in foreign exchange, risk and compliance, with an unrivaled regulatory footprint, Convera’s financial network spans more than 140 currencies and 200 countries and territories. 

Our teams care deeply about the value we deliver to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we expand our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.  

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.   

We offer an abundance of competitive perks and benefits including:  

• Competitive salary
• Opportunity to earn a bonus (dependent on performance)
• Great career growth and development opportunities in a global organization 
• Corporate benefits  

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform global B2B payments.

Pay Transparency Statement

Convera is committed to pay transparency and equity in accordance with applicable U.S. state and local laws. For this position, the expected base salary range is [$130,000 - $156,000] per year, depending on factors such as experience, qualifications, and geographic location. We use a tiered geographic pay system to ensure fairness across regions. Candidates in high-cost areas may receive higher offers within the posted range.

We also offer a comprehensive benefits package, which may include:

• Health insurance (medical, dental, vision)
• Retirement savings plan
• Paid time off, holidays, and parental leave
• Wellness programs and mental health resources

Final compensation and benefits will be discussed during the hiring process and may vary based on individual circumstances and business needs.

As Commercial Finance Manager – Channels and Partnerships, you will be a strategic finance partner to Channel Sales, Partnerships and Product leadership teams for Convera’s partner-led growth motions, including indirect channels, strategic alliances, embedded finance and distribution partnerships. 

Your mission is to improve commercial decision‑making—from pricing and deal structuring to customer profitability and growth investment tradeoffs.

This role reports to Head of Commercial Finance (Partners and Channels) and sits at the intersection of finance, strategy, and execution. You’ll translate data into insight, insight into action, and action into measurable financial impact.

What You’ll Do

Business Partnership & Decision Support

• Partner with Sales, Partnerships, Revenue Operations, Marketing and Product leaders to evaluate partner strategies, growth initiatives, commercial structures and commercial investments
• Act as the primary finance thought partner for key commercial decisions, ensuring alignment with financial objectives, incentive design and risk tolerance
• Challenge assumptions, pressure‑test proposals, and help leaders understand tradeoffs between growth, margin, and risk

Commercial Performance & Insights

• Own customer, product, and channel profitability analysis, identifying drivers of performance and actionable improvement opportunities
• Develop and maintain key commercial KPIs (e.g., revenue quality, partner contribution, deal economics, cost-to-serve, margin, customer acquisition economics, retention, LTV/CAC)
• Create clear, executive‑ready narratives explaining what’s happening in the business and why

Pricing, Deals & Investment Economics

• Support pricing strategy, revenue share arrangements and commercial terms to drive disciplined and repeatable deal outcomes
• Build financial models for new partnerships, channel launches and embedded or indirect GTM initiatives
• Evaluate ROI on commercial investments and recommend course corrections as needed

Planning, Forecasting & Governance

• Support revenue forecasting and scenario analysis, incorporating commercial risks and opportunities
• Partner with the broader Finance function to ensure forecasts, plans, and incentives reflect economic reality
• Help embed governance processes that balance speed with financial discipline

Enablement & Finance Excellence

• Improve commercial and financial understanding across partner‑facing teams—setting the standard for data‑driven decision‑making
• Translate complex analyses into simple tools, models, and dashboards for non‑finance stakeholders
• Coach and mentor junior team members, contributing to the development of a high‑performing Commercial Finance function

What Success Looks Like

• Commercial leaders proactively seek you out for partnership on critical decisions
• Better pricing, deal quality, and customer mix lead to measurable margin improvement
• Forecasts are more accurate, risks are surfaced earlier, and surprises are reduced
• Finance is seen as a growth enabler, not a gatekeeper

What We’re Looking For

Experience & Skills

• 7–10+ years of experience in Commercial Finance, FP&A, Investment Banking, Consulting, or related roles
• Proven track record supporting channel, partnership, or indirect GTM models in B2B, fintech, payments, SaaS, or financial services environments
• Strong financial modeling and analytical skills with a bias toward action
• Ability to operate comfortably in ambiguity and fast‑changing environments

Ways of Working

• Structured thinker who can break down complex problems and focus on what matters
• Strong communicator, able to tell a compelling story with data for executive audiences
• Comfortable challenging senior stakeholders with confidence and credibility
• Hands‑on, ownership mindset; willing to roll up sleeves and execute

Education & Tools

• Bachelor’s degree required; MBA or CFA a plus
• Advanced Excel financial modeling skills; PowerPoint fluency
• Experience with BI tools and large datasets preferred

About Convera 

Convera is a global leader in commercial payments that powers international business by moving money with ease. We provide tech-led payment solutions to help more than 26,000 customers globally grow with confidence, from small businesses to CFOs and treasurers. As experts in foreign exchange, risk and compliance, with an unrivaled regulatory footprint, Convera’s financial network spans more than 140 currencies and 200 countries and territories. 

Our teams care deeply about the value we deliver to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we expand our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.  

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.   

We offer an abundance of competitive perks and benefits including:  

• Competitive salary
• Opportunity to earn a bonus (dependent on performance)
• Great career growth and development opportunities in a global organization 
• Corporate benefits  

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform global B2B payments.

Pay Transparency Statement

Convera is committed to pay transparency and equity in accordance with applicable U.S. state and local laws. For this position, the expected base salary range is [$120,000 - $136,000] per year, depending on factors such as experience, qualifications, and geographic location. We use a tiered geographic pay system to ensure fairness across regions. Candidates in high-cost areas may receive higher offers within the posted range.

We also offer a comprehensive benefits package, which may include:

• Health insurance (medical, dental, vision)
• Retirement savings plan
• Paid time off, holidays, and parental leave
• Wellness programs and mental health resources

Final compensation and benefits will be discussed during the hiring process and may vary based on individual circumstances and business needs.

Credit Risk Manager - Paris 

Le poste: 

L’équipe Credit Risk de Convera est responsable de l’analyse, du traitement et de l’approbation rapide des demandes liées au risque de crédit des contreparties, pour les clients nouveaux comme existants.

Les principaux objectifs de l’équipe sont de soutenir la croissance et le développement des équipes commerciales, tout en préservant la solidité et la pérennité du bilan de Convera. Cela passe par une analyse rigoureuse du risque de crédit, des décisions éclairées et argumentées, l’identification précoce des signaux de détérioration du risque, ainsi que l’utilisation d’outils et de standards adaptés pour gérer et atténuer les expositions.

Le portefeuille de risques de crédit chez Convera comprend principalement des opérations de couverture de change (FX hedging), des lignes de financement court terme (working capital) et des risques liés aux paiements. Il couvre des entreprises, PME et ONG de tailles variées, dans différents secteurs d’activité. La couverture géographique inclut la France, neuf autres pays de l’Union européenne ainsi que le Royaume-Uni.

En tant que Credit Risk Manager, vous serez responsable du management des analystes Credit Risk basés à Paris et reporterez directement au Global Head of Credit Risk. Vous devrez démontrer de solides compétences en leadership et en motivation, en incarnant les valeurs de Convera et en maintenant des standards élevés de comportement professionnel et personnel.

Vous serez également chargé de soutenir le développement et la progression des membres de votre équipe, afin que chacun atteigne son plein potentiel. Le poste requiert une excellente maîtrise des pratiques de gestion du risque de crédit, la capacité de justifier les décisions prises, ainsi qu’une gestion efficace des délais serrés, afin de répondre aux exigences réglementaires et d’offrir un service rapide et performant aux clients.

Responsabilités principales :

• Superviser le traitement efficace et dans les délais des analyses de crédit, recommandations et décisions, en ligne avec l’appétit pour le risque
• Être un modèle de référence pour l’équipe
• Accompagner le développement individuel des collaborateurs (formation, motivation, évolution de carrière, évaluations régulières, feedback 360°)
• Réaliser des analyses approfondies du risque de crédit (pays, régions, secteurs, contreparties) à partir de données économiques, quantitatives et qualitatives
• Approuver de manière autonome les dossiers dans le cadre de votre délégation et justifier pleinement vos décisions à l’écrit comme à l’oral
• Maintenir des relations étroites et constructives avec les responsables commerciaux pays
• Préparer et présenter les dossiers clients en comité de crédit
• Représenter Convera lors de réunions clients, visites de sites et événements publics
• Contribuer aux projets globaux, audits, évolutions de politiques et plans stratégiques

Posture professionelle attendue:

• Respecter les valeurs fondamentales de Convera, avec un fort sens du service client et de l’intégrité
• Faire preuve de rigueur, de diligence et de professionnalisme
• Coopérer de manière transparente avec les auditeurs et autorités de régulation
• Adopter des standards élevés de conduite professionnelle

Compétences requises :

Expérience / Connaissances :

• Minimum 7 ans d’expérience en gestion du risque de crédit dans un environnement bancaire, institution financière ou Big4 
• Excellentes compétences en communication écrite et orale
• Expérience confirmée en management d’équipe performante
• Sens de l’organisation et capacité à gérer des délais contraints
• Une expérience en couverture de change (FX) et en risques de paiement est un plus, mais une expertise générale en produits de crédit est indispensable

Langues :

• Français et anglais courants indispensables (écrit et oral)
• L’italien et/ou l’espagnol sont un atout

We are seeking a strategic and analytically driven Principal, Workforce Planning & Analytics to lead Convera’s workforce planning, capacity modelling, and demand forecasting across payment operations and customer care. This role ensures the organisation has the right capacity, skills, and cost structure to scale effectively and deliver resilient service.

The role owns the end‑to‑end workforce planning framework, enabling senior leaders to make informed, forward‑looking decisions on staffing, utilisation, service performance, and investment trade‑offs. Operating as a Principal individual contributor, it establishes standards, governance, and tooling, while acting as the organisation’s workforce planning subject matter expert and capability builder.

Please note: For this position, we are unable to provide visa sponsorship now or in the future. Candidates must already have the legal right to work in the country they apply to and be able to start and maintain employment without visa support from Convera.

You will be responsible for:

• Own the workforce planning and capacity modelling framework across Operations.
• Translate demand into staffing and FTE models (shrinkage, skills, productivity, availability).
• Build short, medium, and long‑term capacity plans aligned to forecasts and strategy.
• Model scenarios across demand volatility, automation, productivity, and service levels.
• Identify staffing gaps, surpluses, redeployment options, and workforce risk.
• Lead demand forecasting across operational queues.
• Design and govern models linking demand, capacity, utilization, and service outcomes.
• Deliver executive‑ready analytics and dashboards (Excel, Power BI).
• Lead selection and evolution of workforce planning and forecasting tools.
• Define functional requirements with Operations, Finance, HR, Data, and Technology.
• Evaluate vendors and support business cases and investment decisions.
• Support intraday and short‑term decision making.
• Analyze utilization, adherence, and productivity trends.

You should apply if you have:

• Minimum of 5 years’ experience in workforce planning, capacity modelling, or operational analytics within complex operational environments.
• Proven experience developing demand forecasts and translating them into actionable capacity, staffing, and investment decisions.
• Demonstrated expertise designing and governing analytical models, planning frameworks, and decision support outputs.
• Experience assessing, selecting, or implementing workforce planning or analytics tooling.
• Advanced capability in Excel and Power BI, with experience producing executive‑ready dashboards and analysis.
• Proven ability to engage and influence senior stakeholders using data‑driven insight and clear recommendations.

About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. 

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including: 

• Market competitive salary
• Opportunity to earn an annual bonus 
• Great career growth and development opportunities in a global organization
• A flexible approach to work
• Generous insurance (health, disability, life) 
• Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption)
• 3 wellness days per year
• Paid volunteering opportunities (5 days per year)

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

#LI-SU1

We are seeking a strategic and analytically driven Principal, Workforce Planning & Analytics to lead Convera’s workforce planning, capacity modelling, and demand forecasting across payment operations and customer care. This role ensures the organisation has the right capacity, skills, and cost structure to scale effectively and deliver resilient service.

The role owns the end‑to‑end workforce planning framework, enabling senior leaders to make informed, forward‑looking decisions on staffing, utilisation, service performance, and investment trade‑offs. Operating as a Principal individual contributor, it establishes standards, governance, and tooling, while acting as the organisation’s workforce planning subject matter expert and capability builder.

Please note: For this position, we are unable to provide visa sponsorship now or in the future. Candidates must already have the legal right to work in the country they apply to and be able to start and maintain employment without visa support from Convera.

You will be responsible for:

• Own the workforce planning and capacity modelling framework across Operations.
• Translate demand into staffing and FTE models (shrinkage, skills, productivity, availability).
• Build short, medium, and long‑term capacity plans aligned to forecasts and strategy.
• Model scenarios across demand volatility, automation, productivity, and service levels.
• Identify staffing gaps, surpluses, redeployment options, and workforce risk.
• Lead demand forecasting across operational queues.
• Design and govern models linking demand, capacity, utilization, and service outcomes.
• Deliver executive‑ready analytics and dashboards (Excel, Power BI).
• Lead selection and evolution of workforce planning and forecasting tools.
• Define functional requirements with Operations, Finance, HR, Data, and Technology.
• Evaluate vendors and support business cases and investment decisions.
• Support intraday and short‑term decision making.
• Analyze utilization, adherence, and productivity trends.

You should apply if you have:

• Minimum of 5 years’ experience in workforce planning, capacity modelling, or operational analytics within complex operational environments.
• Proven experience developing demand forecasts and translating them into actionable capacity, staffing, and investment decisions.
• Demonstrated expertise designing and governing analytical models, planning frameworks, and decision support outputs.
• Experience assessing, selecting, or implementing workforce planning or analytics tooling.
• Advanced capability in Excel and Power BI, with experience producing executive‑ready dashboards and analysis.
• Proven ability to engage and influence senior stakeholders using data‑driven insight and clear recommendations.

About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. 

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including: 

• Market competitive salary
• Opportunity to earn an annual bonus 
• Great career growth and development opportunities in a global organization
• A flexible approach to work (6-10 days per month in the office)
• Generous insurance (health, disability, life) 
• Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption)
• Work from abroad 60 days per year
• 3 wellness days per year
• Paid volunteering opportunities (5 days per year)

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

#LI-SU1

Customer Support Associate

Pune- Hybrid

Are you passionate about providing world-class customer experience? Do you want to unleash your potential for a global FinTech that is passionate about moving money for better? Do you want to further your career in Financial Services? If so, join Convera as a Customer Support Associate. 

You will be responsible for being our first point of contact for our internal and external customers, looking for first contact resolution or redirecting the customer to the proper support group for further assistance. 

In your role as Customer Support Associate, you will be: 

• Handling of incoming calls, emails and contacts through service center from both Internal and External Customers in relation to both pre and post-payment queries, in accordance with agreed SLAs and quality standards.
• Ensuring all relevant information is input accurately and completely on internal tools and it is updated each time an action is carried out relating to that client.
• Updating cases and clients regularly, in accordance with agreed SLAs.
• Acting as a bridge for the customer to redirect as needed to look for first contact resolution.
• Working on cases such as resetting customer's password, setting up new users, managing past due payments and overdue contracts, liaising with customers and internal departments regarding post payment queries, keying workaround orders as appropriate.
• Running daily controls to ensure smooth running of our day to day processing and working with other internal departments should any concerns arise
• Adhering to compliance and regulatory requirements whilst delivering high level of customer service to our clients
• You must be able to work well independently and as part of a team, be it in an office or remote environment

You should apply if you have:

• Experience in a busy team in a client facing function/customer service role, preferably within a financial services environment
• A passion for excellence in customer service and customer management along with proven track record for embedding this passion in team culture
• Excellent communication and listening skills with ability to network and build internal and external relationships at all levels.
• Excellent time management and attention to detail
• Proactive & not afraid to speak up should you see something you don’t think looks right
• Critical thinking to work on customer's behalf, looking for first contact resolution
• Team mindset to step in and help others as needed
• Adaptability to fast-paced environments
• Experience in using MS Outlook, Excel, Word, PowerPoint and the internet.

Preferred qualifications:

• 2+ years of experience in a client facing function/customer service role
• Knowledge of FX markets and commercial awareness
• Ability to navigate across multiple systems
• High degree of self-motivation
• Comfortable in ambiguous environments
• Advanced communication skills to develop rapport, de-escalate frustrated customers and interact with internal relationship managers

About Convera
Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.
Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. 
As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including: 

• Competitive salary
• Opportunity to earn an annual bonus. 
• Great career growth and development opportunities in a global organization.
• A flexible approach to work

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

#LI-AK1

We are seeking a motivated and experienced Markets Compliance professional to support the offering of derivatives products across Canada and the United States. 

The role has responsibility for Canadian derivatives compliance and US derivatives regulatory requirements applicable to Convera’s activities, including compliance with Commodity Futures Trading Commission (CFTC) requirements. 

This role reports to the Head of Markets Compliance – APAC & North America. 

Key Responsibilities 

US & Canada – Primary Coverage 

• Provide second line of defence oversight for the offering of derivatives products in the US and Canada, including forwards, options and other OTC derivatives.
• Act as advisor to the front line sales teams in relation to regulatory requirements applicable to Convera’s derivative products.
• Ensure compliance with applicable Canadian Securities Administrators (CSA) and provincial regulatory requirements, including derivatives business conduct and trade reporting obligations.
• Ensure compliance with CFTC requirements applicable to non-swap dealers, including activity-based scope limitations and record-keeping obligations.
• Act as a key compliance liaison with US and Canadian regulators, including supporting regulatory inquiries and examinations as required.
• Perform oversight, monitoring and controls testing across end-to-end derivatives processes, identifying control gaps and remediation actions.
• Escalate material breaches or control failures in accordance with Convera’s escalation framework. 

Global / Cross-Regional Responsibilities 

• Develop and maintain policies, procedures and controls covering derivatives compliance across Canada and the United States.
• Perform compliance monitoring and support the global Markets Compliance global monitoring and testing program.
• Maintain regulatory horizon scanning for Canadian and US derivatives regulation.
• Support the delivery of derivatives compliance training across North America.
• Work closely with Legal, Risk, Operations and Front Office teams globally. 

Qualifications, Skills and Experience 

• University degree in law, finance, economics or a related discipline.
• Experience in markets or derivatives compliance in Canada and/or the United States.
• Strong knowledge of Canadian derivatives regulation and practical understanding of CFTC requirements applicable to non-swap dealers.
• Experience supporting regulatory examinations or audits.
• Strong written and verbal communications skills, including formal presentation skills
• Strong analytical and problem solving skills.
• Well-developed interpersonal skills in a team-oriented environment
• Ability to work independently in a structured and analytical way
• Ability to work in a fast-changing environment with multiple priorities 

Additional Information 

This is a full-time role based in Toronto, Ontario. Availability during core North American business hours is required, with flexibility for global meetings. This is a Hybrid position, 2-3 days a week in our Toronto office. 

About Convera 

Convera is a global leader in commercial payments that powers international business by moving money with ease. We provide tech-led payment solutions to help more than 26,000 customers globally grow with confidence, from small businesses to CFOs and treasurers. As experts in foreign exchange, risk and compliance, with an unrivaled regulatory footprint, Convera’s financial network spans more than 140 currencies and 200 countries and territories. 

Our teams care deeply about the value we deliver to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we expand our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.  

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.   

We offer an abundance of competitive perks and benefits including:  

• Competitive salary
• Opportunity to earn a bonus (dependent on performance)
• Great career growth and development opportunities in a global organization 
• Corporate benefits  

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments.   

Apply now!

Pay Transparency Statement 

Convera is committed to transparent, fair, and equitable hiring practices in full compliance with Canadian federal and provincial requirements. 

• Compensation: This role pays $95,000 - $140,000 per year + an annual bonus 
• AI Use: Convera does not use artificial intelligence to screen, assess, or select applicants.
• Vacancy Status: This posting is for an existing vacancy.
• Canadian Experience: Convera does not require Canadian work experience.
• Benefits: We offer a competitive benefits package, including health coverage, retirement savings options, paid time off, and wellness resources. 

Final compensation and benefits will be discussed during the hiring process and may vary based on individual circumstances and business needs. 

Convera is seeking an experienced Product Marketing professional with an entrepreneurial mindset and a passion for distilling complex capabilities—such as APIs, integrations and platform services—into compelling, outcome-driven narratives.  

This role is focused on developing our partnerships channel, including integrated partners who embed or resell Convera capabilities, as well as shaping messaging that bridges indirect (partner-led) and direct (B2B, API-consuming) motions. 

Reporting to the Head of Product Marketing, this role serves as the subject matter expert and customer champion for technically integrated solutions, working closely with Product Management, Partnerships, and Commercial teams. 

You will: 

• Lead the development and articulation of differentiated value propositions, messaging, and positioning for API-driven products, integrations, and platform capabilities—tailored across partner-led and direct customer use cases.
• Translate complex technical concepts (APIs, workflows, integration patterns, compliance, scalability, latency, reliability) into clear customer and partner value, benefits, and outcomes.
• Serve as the go-to-market expert for Convera’s partnerships channel, including partner personas (including developers), partner journeys, and integrated solution narratives. 
• Define and evolve partner and developer-facing personas (e.g., platform partners, ISVs, pension/payroll providers, B2B corporates consuming APIs) \
• Collaborate with Product Management to deeply understand the product roadmap, technical architecture, and release plans, proactively shaping launch strategy, messaging and enablement. 
• Conduct competitive and market analysis at both the solution and capability level (e.g., API breadth, developer experience, integration speed, extensibility, compliance).  
• Build sales enablement tools such as battlecards, pitch decks, technical overviews, narrative frameworks, etc., that support both commercial and technical conversations.
• Act as a customer and partner advocate, leveraging feedback to improve positioning, packaging, and roadmap influence.
• Serve as the subject matter expert and advisor, proactively identifying and soling for gaps in both partner and direct go-to-market motions. 

You should apply if you have: 

• 7+ years of B2B product marketing experience with direct responsibility for positioning, messaging, solution packaging and customer journey definition.
• Mastery of traditional product marketing techniques and best practices.
• Proven ability to lead complex, high-impact projects and influence cross-functional teams across product, engineering, partherships and commercial functions.
• Proven ability to support multiple go-to-market motions, especially indirect/partner-led and direct B2B
• Strong strategic thinking and analytical skills, with a track record of guiding the development of new go-to-market strategies and frameworks.
• Creative problem solver with a growth mindset; actively and intuitively seeks ways to simplify process and improve performance.
• Demonstrated sound business judgement and the ability to think strategically about a quickly growing business alongside the interest and ability to dive into tactical details.
• Strong analytical and quantitative skills; ability to use research, hard data and metrics to challenge assumptions, generate credible forecasts, and solve problems.
• Comfortable with ambiguity, able to set strategic direction and execute effectively in a global matrixed organization.
• Exceptional written and verbal communication skills, capable of owning and writing complex documents and presenting / influencing Director+ stakeholders.
• Recognized as a thought leader and subject matter expert in technical product marketing. 
• Bachelor’s degree or equivalent professional experience.

Nice to Have: 

• Experience in payments, fintech, financial services, or regulated environments
• Familiarity with developer ecosystems, API documentation, onboarding flows, or sandbox environments
• Experience supporting platform partnerships (ISVs, SaaS, marketplaces).
• Technical background or hands-on experience working with APIs or integrations
• Experience launching products that involve compliance, risk, or cross-border complexity  

About Convera 

Convera is a global leader in commercial payments that powers international business by moving money with ease. We provide tech-led payment solutions to help more than 26,000 customers globally grow with confidence, from small businesses to CFOs and treasurers. As experts in foreign exchange, risk and compliance, with an unrivaled regulatory footprint, Convera’s financial network spans more than 140 currencies and 200 countries and territories. 

Our teams care deeply about the value we deliver to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we expand our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.  

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.   

We offer an abundance of competitive perks and benefits including:  

• Competitive salary
• Opportunity to earn a bonus (dependent on performance)
• Great career growth and development opportunities in a global organization 
• Corporate benefits  

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform global B2B payments. 

Apply now! 

Senior Customer Implementation Specialist – Rome or Madrid (hybrid)

As a Senior Customer Implementation Specialist here at Convera, you will lead the implementation process for complex customer engagements, providing advanced technical expertise and project management. This role involves managing high-stakes projects, mentoring junior team members, and contributing to the continuous improvement of implementation practices. The ideal candidate has significant experience in customer implementation, excels at problem-solving, and thrives in a customer-facing role.

You will be responsible for:

• Lead end-to-end implementation for large or complex customer projects, ensuring successful deployment and adoption.
• Act as a trusted advisor to customers, guiding them through technical and operational aspects of implementation.
• Oversee and mentor junior implementation specialists, providing guidance and support as needed.
• Develop detailed project plans, including timelines, resource allocation, and risk assessments.
• Troubleshoot and resolve advanced technical challenges during implementation, escalating to engineering teams when necessary.
• Collaborate with cross-functional teams to address customer-specific needs and ensure alignment with product capabilities.
• Continuously evaluate and improve implementation processes to enhance efficiency and customer satisfaction.
• Provide feedback to Product and Engineering teams based on customer implementation experiences.

You should apply if you have:

• Extensive and progressive experience in customer implementation, technical support, or a related field.
• Proven expertise in managing complex implementation projects.
• Strong leadership skills, with experience mentoring or leading junior team members.
• Advanced technical knowledge of system integration, data migration, and solution configuration.
• Excellent project management and organizational skills.
• Familiarity with CRM and project management tools (e.g., Salesforce, JIRA, Smartsheets, Asana, or similar).

Preferred (not essential):

• Bachelor’s degree in Business, Computer Science, or a related field (Master’s degree preferred).
• Experience with API and SWIFT implementations

About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. 

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including: 

• Market competitive salary 
• Opportunity to earn an annual bonus 
• Great career growth and development opportunities in a global organization
• A flexible approach to work (hybrid model)
• Generous insurance (health, disability, life) 
• Paid holidays, time-off and leave policies for life events (maternity, paternity, adoption)
• Paid time off for volunteering / charity opportunities (5 days per year)

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments.

Apply now!

#LI-EW2

Principal, FP&A-English

As Principal, FP&A, reporting to the Head of FP&A, you will serve as the lead FP&A business partner to the Chief Commercial Officer (CCO), with responsibility for cost management, headcount planning, and financial consolidation across our Go-To-Market organization.
This role owns end to end oversight of Opex and headcount for our Sales, Revenue Operations, Marketing and Hedging teams, partnering closely with leadership, HR, and other Finance teams to ensure disciplined planning, accurate reporting, and clear visibility into cost drivers and trade offs. The role also partners with cross-functionally and with finance peers to plan, develop, align on and measure business cases and strategic initiatives, ensuring investments are financially sound, aligned with enterprise priorities and executed with clear ownership and accountability.

What You’ll Do

Business Partnership & Cost Leadership
• Act as the primary FP&A partner to the CCO and her leadership team
• Provide clear financial guidance on headcount planning, investment decisions, and operating cost trade offs
• Proactively identify cost risks, inefficiencies, and optimization opportunities across Commercial functions

Planning, Forecasting & Consolidation
• Lead annual budget, forecast, and long range planning processes for Opex, headcount and approved strategic initiatives
• Own monthly close, variance analysis, and cost consolidation for CCO functions
• Ensure alignment between forecasted headcount, actuals, and HR master data
• Coordinate with cross-functional finance peers to ensure financial plans reflect agreed initiatives, resourcing and timing

Strategic Initiatives & Business Case Support
• Partner cross functionally with Commercial, Product, Operations, Tech and FPA peers to develop, evaluate, and align on business cases for strategic initiatives, growth investments, and operating model changes
• Facilitate cross functional alignment on assumptions, ownership, timelines, and success metrics before investment approval
• Ensure approved business cases are embedded into budgets, forecasts, and operating plans across functions
• Track, measure, and communicate performance versus approved business cases, highlighting variances, risks, and required actions

Reporting & Executive Insights
• Deliver concise, executive ready reporting with clear explanations of drivers, risks, and corrective actions
• Support Executive Committee and Board reporting related to cost performance and outlook
• Ensure data integrity, consistency, and transparency across reporting outputs

Finance Governance & Process Excellence
• Partner with Accounting, HR, and Finance Systems to ensure accurate cost allocation and reporting
• Strengthen cost governance, controls, and operating rhythms
• Improve FP&A tools, models, and processes to support scalable growth

What Success Looks Like
• Commercial cost performance is well understood, controlled, and predictable
• Leadership has confidence in headcount and Opex forecasts
• Variances are explained clearly with forward looking implications
• FP&A is viewed as a trusted financial partner, not a reporting function

What We’re Looking For
• 10+ years of experience in FP&A, cost management, or corporate finance roles
• Strong experience partnering with senior commercial leaders
• Deep understanding of Opex, headcount modeling, and consolidation
• Excellent communication and stakeholder management skills

Why Convera
• Senior level ownership of Commercial FP&A
• Direct exposure to the CCO and executive leadership
• Key role in strengthening cost discipline in a growth oriented fintech
• Competitive compensation and comprehensive benefits

About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers, educational institutions, financial institutions, law firms, and NGOs.

Our teams care deeply about the value we bring to our customers, making Convera a rewarding workplace. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including:

• Market competitive salary.
• Great career growth and development opportunities in a global organization.
• Hybrid schedule with 2 in the office per week.
• Generous insurance (health, disability, life).
• Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption).
• Paid volunteering opportunities (5 days per year).
• Morning shift starting as early as 7:00 a.m.; flexibility required.

Apply now if you’re ready to unleash your potential.

Principal, FP&A-Español

Como Principal, FP&A, reportando a la cabeza de FP&A, actuarás como el principal socio de negocio de FP&A para la Chief Commercial Officer (CCO), con responsabilidad sobre la gestión de costos, la planificación de headcount y la consolidación financiera de toda nuestra organización de Go-To-Market.

Este rol es responsable de la supervisión integral de Opex y dotación de personal para los equipos de Sales, Revenue Operations, Marketing y Hedging, colaborando estrechamente con liderazgo, RR. HH. y otros equipos de Finanzas para garantizar una planificación disciplinada, reportes precisos y visibilidad clara de los impulsores de costos y compensaciones. El rol también colabora de manera transversal y con pares de Finanzas para planificar, desarrollar, alinear y medir casos de negocios e iniciativas estratégicas, asegurando que las inversiones sean financieramente sólidas, estén alineadas con las prioridades de la empresa y se ejecuten con clara asignación de responsabilidades y rendición de cuentas.

Lo Que Harás

Asociación Estratégica y Liderazgo en Costos
• Actuar como el principal socio de FP&A para la CCO y su equipo de liderazgo
• Proporcionar orientación financiera clara sobre planificación de dotación depersonal,decisiones de inversión y compensaciones de costos operativos
• Identificar proactivamente riesgos de costos, ineficiencias y oportunidades de optimización en las funciones Comerciales

Planificación, pronostico y Consolidación
• Liderar los procesos anuales de presupuesto, pronostico y planificación de largo plazo para Opex, dotación de personal e iniciativas estratégicas aprobadas
• Ser responsable del cierre mensual, análisis de variaciones y consolidación de costos para las funciones de la CCO
• Asegurar la alineación entre la dotación de personal proyectada, los resultados reales y los datos maestros de RR. HH.
• Coordinar con pares financieros transversales para asegurar que los planes financieros reflejen iniciativas, recursos y tiempos acordados

Iniciativas Estratégicas & Soporte de casos de negocios
• Colaborar transversalmente con equipos Comerciales, Producto, Operaciones, Tecnología y pares de FP&A para desarrollar, evaluar y alinear casos de negocios de iniciativas estratégicas, inversiones de crecimiento y cambios en el modelo operativo
• Facilitar la alineación transversal sobre supuestos, responsables, cronogramas y métricas de éxito antes de la aprobación de inversiones
• Asegurar que los casos de negocios aprobados se integren en presupuestos, pronostico y planes operativos entre funciones
• Dar seguimiento, medir y comunicar el desempeño frente a los casos de negocios aprobados, destacando variaciones, riesgos y acciones requeridas

Reportes y Análisis para la Alta Dirección
• Entregar reportes concisos, de nivel ejecutivo, con explicaciones claras de impulsores, riesgos y acciones correctivas
• Apoyar reportes al Comité Ejecutivo y al Board relacionados con desempeño de costos y perspectivas
• Asegurar integridad de datos, consistencia y transparencia en los outputs de reporting

Gobernanza Financiera & Excelencia de Procesos
• Colaborar con Contabilidad, RR. HH. y Sistemas Financieros para asegurar asignación y reporte precisos de costos
• Fortalecer la gobernanza de costos, los controles y los ritmos operativos
• Mejorar herramientas, modelos y procesos de FP&A para apoyar un crecimiento escalable

Cómo Se Ve el Éxito
• El desempeño de costos Comerciales es bien entendido, controlado y predecible
• El liderazgo tiene confianza en los forecasts de headcount y Opex
• Las variaciones se explican claramente con implicaciones a futuro
• FP&A es visto como un socio financiero de confianza, no solo como una función de reporting

Lo Que Buscamos
• Más de 10 años de experiencia en FP&A, gestión de costos o roles de finanzas corporativas
• Sólida experiencia colaborando con líderes comerciales senior
• Comprensión profunda de Opex, modelado de dotación de personal y consolidación
• Excelentes habilidades de comunicación y gestión de stakeholders

Por Qué Convera
• Responsabilidad de nivel senior en FP&A Comercial
• Exposición directa a la CCO y al liderazgo ejecutivo
• Rol clave en el fortalecimiento de la disciplina de costos en una fintech orientada al crecimiento
• Compensación competitiva y beneficios integrales

Acerca de Convera
Convera es la mayor empresa no bancaria de pagos B2B transfronterizos del mundo. Anteriormente conocida como Western Union Business Solutions, aprovechamos décadas de experiencia en la industria y soluciones de pago impulsadas por tecnología para ofrecer movimientos de dinero más inteligentes a nuestros clientes, ayudándoles a capturar más valor en cada transacción. Convera sirve a más de 30,000 clientes, que van desde pequeños empresarios hasta tesoreros corporativos, instituciones educativas, instituciones financieras, firmas legales y ONG.

Nuestros equipos se preocupan profundamente por el valor que brindamos a nuestros clientes, lo que hace de Convera un lugar de trabajo gratificante. Este es un momento emocionante para nuestra organización, ya que construimos nuestro equipo con personas orientadas al crecimiento, enfocadas en resultados y con ganas de avanzar rápido en un entorno innovador.

Como empresa verdaderamente global con colaboradores en más de 20 países, nos apasiona la diversidad; buscamos y celebramos personas de diferentes orígenes, estilos de vida y puntos de vista únicos. Queremos trabajar con el mejor talento y fomentar una cultura de inclusión y pertenencia.

Ofrecemos una amplia gama de beneficios competitivos, que incluyen:
• Salario competitivo con el mercado.
• Excelentes oportunidades de crecimiento y desarrollo profesional en una organización global.
• Modalidad híbrida con 2 días en oficina por semana.
• Seguro generoso (salud, discapacidad y vida).
• Días festivos pagados, tiempo libre y licencias por eventos de vida (maternidad, paternidad, adopción).
• Oportunidades de voluntariado pagadas (5 días al año).
• Turno matutino con inicio tan temprano como a las 7:00 a. m.; se requiere flexibilidad.

Postúlate ahora si estás listo/a para liberar todo tu potencial.

Convera is seeking an experienced Product Marketing professional with an entrepreneurial mindset and a passion for distilling complex capabilities—such as APIs, integrations and platform services—into compelling, outcome-driven narratives.  

This role is focused on developing our partnerships channel, including integrated partners who embed or resell Convera capabilities, as well as shaping messaging that bridges indirect (partner-led) and direct (B2B, API-consuming) motions. 

Reporting to the Head of Product Marketing, this role serves as the subject matter expert and customer champion for technically integrated solutions, working closely with Product Management, Partnerships, and Commercial teams. 

You will: 

• Lead the development and articulation of differentiated value propositions, messaging, and positioning for API-driven products, integrations, and platform capabilities—tailored across partner-led and direct customer use cases.
• Translate complex technical concepts (APIs, workflows, integration patterns, compliance, scalability, latency, reliability) into clear customer and partner value, benefits, and outcomes.
• Serve as the go-to-market expert for Convera’s partnerships channel, including partner personas (including developers), partner journeys, and integrated solution narratives. 
• Define and evolve partner and developer-facing personas (e.g., platform partners, ISVs, pension/payroll providers, B2B corporates consuming APIs) \
• Collaborate with Product Management to deeply understand the product roadmap, technical architecture, and release plans, proactively shaping launch strategy, messaging and enablement. 
• Conduct competitive and market analysis at both the solution and capability level (e.g., API breadth, developer experience, integration speed, extensibility, compliance).  
• Build sales enablement tools such as battlecards, pitch decks, technical overviews, narrative frameworks, etc., that support both commercial and technical conversations.
• Act as a customer and partner advocate, leveraging feedback to improve positioning, packaging, and roadmap influence.
• Serve as the subject matter expert and advisor, proactively identifying and soling for gaps in both partner and direct go-to-market motions. 

You should apply if you have: 

• 7+ years of B2B product marketing experience with direct responsibility for positioning, messaging, solution packaging and customer journey definition.
• Mastery of traditional product marketing techniques and best practices.
• Proven ability to lead complex, high-impact projects and influence cross-functional teams across product, engineering, partherships and commercial functions.
• Proven ability to support multiple go-to-market motions, especially indirect/partner-led and direct B2B
• Strong strategic thinking and analytical skills, with a track record of guiding the development of new go-to-market strategies and frameworks.
• Creative problem solver with a growth mindset; actively and intuitively seeks ways to simplify process and improve performance.
• Demonstrated sound business judgement and the ability to think strategically about a quickly growing business alongside the interest and ability to dive into tactical details.
• Strong analytical and quantitative skills; ability to use research, hard data and metrics to challenge assumptions, generate credible forecasts, and solve problems.
• Comfortable with ambiguity, able to set strategic direction and execute effectively in a global matrixed organization.
• Exceptional written and verbal communication skills, capable of owning and writing complex documents and presenting / influencing Director+ stakeholders.
• Recognized as a thought leader and subject matter expert in technical product marketing. 
• Bachelor’s degree or equivalent professional experience.

Nice to Have: 

• Experience in payments, fintech, financial services, or regulated environments
• Familiarity with developer ecosystems, API documentation, onboarding flows, or sandbox environments
• Experience supporting platform partnerships (ISVs, SaaS, marketplaces).
• Technical background or hands-on experience working with APIs or integrations
• Experience launching products that involve compliance, risk, or cross-border complexity  

About Convera 

Convera is a global leader in commercial payments that powers international business by moving money with ease. We provide tech-led payment solutions to help more than 26,000 customers globally grow with confidence, from small businesses to CFOs and treasurers. As experts in foreign exchange, risk and compliance, with an unrivaled regulatory footprint, Convera’s financial network spans more than 140 currencies and 200 countries and territories. 

Our teams care deeply about the value we deliver to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we expand our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.  

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.   

We offer an abundance of competitive perks and benefits including:  

• Competitive salary
• Opportunity to earn a bonus (dependent on performance)
• Great career growth and development opportunities in a global organization 
• Corporate benefits  

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform global B2B payments. 

Apply now! 

Pay Transparency Statement

Convera is committed to pay transparency and equity in accordance with applicable U.S. state and local laws. For this position, the expected base salary range is [$120,000-136,000] per year, depending on factors such as experience, qualifications, and geographic location. We use a tiered geographic pay system to ensure fairness across regions. Candidates in high-cost areas may receive higher offers within the posted range.

We also offer a comprehensive benefits package, which may include:

• Health insurance (medical, dental, vision)
• Retirement savings plan
• Paid time off, holidays, and parental leave
• Wellness programs and mental health resources

Final compensation and benefits will be discussed during the hiring process and may vary based on individual circumstances and business needs.

Compliance Operations Associate

at Convera

Pune- WFO

As a Compliance Operations Associate at Convera based in our Pune office, you will be fully trained to investigate and analyze corporate customers to make sure they meet all necessary requirements, legislation, and policies. After gathering all the required information about the customers, you will decide whether to pursue or terminate the business relationship with them. Here you will have an opportunity to work and develop in a professional multicultural environment.

You will be responsible for: 

• Ensuring all new corporate customers meet Know Your Customer (KYC) requirements, legislation, and Anti-Money Laundering (AML) policies
• Updating profiles of our customer accounts and keeping records up-to-date.
• Efficient internal and external communication to gather KYC information
• Keeping internal procedural documentation up-to-date
• Supporting your colleagues and management with training new staff, audit requests, projects, documentation, and additional ad-hoc tasks
• To cover US and Canada customers

You should apply if you have:

• Junior education degree or equivalent job experience
• 1-3 years of experience in Know Your Customer or Global Due Diligence.
• Excellent skills to communicate clearly, effectively, and quickly in English
• Strong analytical skills, attention to detail, and client-centric mindset
• Initiative and commitment to overcome obstacles and meet the end goal, targets
• Flexible working approach, strong decision making, and influencing skills
• Ability to work successfully in a self-motivated team environment

What will make you stand out:

• Customer service skills
• Experience within KYC area

About Convera
Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers, educational institutions, financial institutions, law firms, and NGOs.

Our teams care deeply about the value we bring to our customers, making Convera a rewarding workplace. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including: 

• Market competitive monthly gross salary.
• Opportunity to earn an annual bonus (based on role level)
• Great career growth and development opportunities in a global organization
• Generous insurance (health, disability, life)
• Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption)
• Paid volunteering opportunities (5 days per year)

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

#LI-AK1

Compliance Operations Associate- KYC

at Convera

Pune- WFO

As a Compliance Operations Associate at Convera based in our Pune office, you will be fully trained to investigate and analyze corporate customers to make sure they meet all necessary requirements, legislation, and policies. After gathering all the required information about the customers, you will decide whether to pursue or terminate the business relationship with them. Here you will have an opportunity to work and develop in a professional multicultural environment.

You will be responsible for: 

• Ensuring all new corporate customers meet Know Your Customer (KYC) requirements, legislation, and Anti-Money Laundering (AML) policies
• Updating profiles of our customer accounts and keeping records up-to-date.
• Efficient internal and external communication to gather KYC information
• Keeping internal procedural documentation up-to-date
• Supporting your colleagues and management with training new staff, audit requests, projects, documentation, and additional ad-hoc tasks
• To cover US and Canada customers

You should apply if you have:

• Junior education degree or equivalent job experience
• 1-3 years of experience in Know Your Customer or Global Due Diligence.
• Excellent skills to communicate clearly, effectively, and quickly in English
• Strong analytical skills, attention to detail, and client-centric mindset
• Initiative and commitment to overcome obstacles and meet the end goal, targets
• Flexible working approach, strong decision making, and influencing skills
• Ability to work successfully in a self-motivated team environment

What will make you stand out:

• Customer service skills
• Experience within KYC area

About Convera
Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers, educational institutions, financial institutions, law firms, and NGOs.

Our teams care deeply about the value we bring to our customers, making Convera a rewarding workplace. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including: 

• Market competitive monthly gross salary.
• Opportunity to earn an annual bonus (based on role level)
• Great career growth and development opportunities in a global organization
• Generous insurance (health, disability, life)
• Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption)
• Paid volunteering opportunities (5 days per year)

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

#LI-AK1

Marketing Commercialisation Manager  – United Kingdom (Remote)  

About the role 
Convera is looking for a results-driven Marketing Commercialisation Manager to join our Marketing organization. In this role, you will lead the end-to-end go-to-market (GTM) commercialization of new products, features, and capabilities—ensuring strong adoption, scalability, and measurable revenue impact. 

This position is ideal for someone who combines strategic thinking with hands-on execution and thrives in a fast-paced, cross-functional environment. You will partner closely with Product, Sales, Enablement, Operations, Creative, and external stakeholders to ensure every launch is executed with precision and delivers business results. 

What you’ll do 

Own and drive GTM commercialization 

• Act as the central orchestrator for product and feature launches, managing timelines, dependencies, and cross-functional alignment 

• Develop and maintain scalable GTM frameworks, including launch checklists, readiness scorecards, and phased rollout plans 

• Define target segments, adoption goals, and success metrics for each launch 

• Manage budgets, timelines, and resources to ensure efficient and effective delivery 

 Enable go-to-market readiness 

• Coordinate launch deliverables across Product Marketing, Content, Brand, Sales Enablement, and Sales teams 

• Lead GTM readiness meetings, proactively identify risks, and manage go/no-go decisions 

• Partner with Sales and Enablement to ensure teams are equipped with the right messaging, tools, and materials 

• Serve as the primary point of contact for GTM-related questions on new launches 

 Support customer rollout and adoption 

• Collaborate with Product and Sales to identify pilot customers and run early adopter programs 

• Gather and synthesize customer feedback to refine positioning and improve launch readiness 

• Monitor adoption trends and support field teams in prioritizing rollout efforts 

 Measure impact and optimize performance 

• Define and track success metrics (adoption, activation, usage, early revenue signals) 

• Partner with Data and Analytics teams to monitor performance, identify friction points, and recommend improvements 

• Build dashboards and provide regular updates to leadership on commercialization performance 

 Continuously improve GTM processes 

• Capture learnings and lead post-launch retrospectives to refine workflows 

• Build repeatable, scalable GTM processes across the product portfolio 

• Drive accountability and alignment across Product, Sales, Marketing, and Operations 

 What you bring 

Required qualifications 

• Bachelor’s degree or equivalent experience 

• 5+ years of experience in GTM operations, program/project management, commercialization, product operations, or marketing 

• Proven track record of launching and scaling products, features, or propositions 

• Strong project management skills, with experience leading complex, cross-functional initiatives 

• Excellent communication and stakeholder management skills across diverse teams (Product, Sales, CS, UX, Legal, Ops) 

• Analytical mindset with the ability to translate data and insights into actionable recommendations 

• Highly organized, proactive, and able to manage multiple concurrent projects 

 Nice to have 

• Project Management certification (e.g., PMP, Prince2, Agile) 

• Experience in financial services, payments, or technology environments 

• Strong problem-solving skills and ability to navigate ambiguity 

• Experience driving acquisition, adoption, and customer growth initiatives 

• Familiarity with GTM frameworks, enablement tools, and product analytics platforms 

• Experience with customer feedback programs (beta programs, CABs, etc.) 

• Exposure to pricing, packaging, or segmentation strategies 

Role Overview

We are seeking a Senior ServiceNow Developer to design, build, and scale solutions across the ServiceNow platform with a strong focus on ITSM, integrations, and AI-driven capabilities (Now Assist, NASK, Predictive Intelligence). This is a hands-on engineering role responsible for developing high-quality workflows, building integrations, and enabling intelligent automation across the enterprise.

Key Responsibilities ServiceNow Development & Engineering-

Develop solutions across Incident, Problem, Change, Request, Knowledge, and Service Catalog.

Build workflows, UI actions, business rules, and Flow Designer automations.

Maintain code quality and performance standards. Integration & Automation

Implement integrations using REST/SOAP APIs and Integration Hub

Integrate with monitoring tools, cloud platforms, and DevOps pipelines.

Enable end-to-end automation across ITSM workflows.

AI & Intelligent Automation-

Implement Now Assist, NASK, and Predictive Intelligence.

Build AI uses cases like summarization, duplicate detection, and knowledge generation.

Platform Engineering

Optimize performance and scalability.

Support CMDB integrations and platform upgrades.

Collaboration- Work with engineering and product teams.

Mentor junior developers and contribute to code reviews.

Required Qualifications-

7–10+ years of ServiceNow development experience.

 Strong ITSM module experience

Expertise in JavaScript, Flow Designer, APIs.

Experience with AI/automation tools.

Knowledge of cloud environments and integrations.

Preferred Qualifications-

Experience in regulated industries.

CMDB and service mapping knowledge.

DevOps integration experience.

ServiceNow certifications (CSA, CAD, CIS-ITSM)

About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including: 

• Competitive salary
• Opportunity to earn an annual bonus.
• Great career growth and development opportunities in a global organization
• A flexible approach to work

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

#LI-KP1

Compliance Program Manager - Japan

As a global leader in commercial payments that powers international business by moving money with ease, Convera is seeking a motivated and experienced Compliance Program Manager who will act as Convera’s Compliance Officer for its Japan operations.

The main priority of this role is to support in Convera’s efforts to secure a Type1 Fund Transfer License for our Japan business. 

 Main duties and responsibilities:

• Assist the company on its application for Fund Transfer Business License, acting as Convera’s main point of contact with the FSA and KLBF
• Execute all responsibilities as the Compliance Officer of Convera Japan KK
• Be responsible (directly or through delegation) for SAR decisions, be the primary point of contact for all Japan regulators.
• Ensure all regulatory reporting related to AML/Financial Crime is completed in an accurate and timely manner
• Translate Japanese regulatory requirements, communications or inquiries into English for internal discussion and record.
• Ensure AML risks are appropriately documented and reported to senior leadership.
• Provide advice and guidance on policies, new product and expansion initiatives.
• Execute oversight on all outsourced Financial Crime Compliance activities.
• Provide back-up supports to other Convera compliance teams in APAC when required.
• Direct and oversee the monitoring and testing key AML controls.
• Track and direct implement regulatory change.
• Manage and support internal / external audits and regulatory inspections.
• Complete special projects or any other duties that may be assigned

What we are looking for:

• not less than 3 years' experience in a financial crime compliance role at a licensed financial institution
• Experience liaising with regulators, specifically FSA & KLBF
• Excellent English language skills
• good knowledge on AML/CFT and CDD/EDD laws and regulations and best practice in Japan
• Our strong preference is for candidates with experience applying for the Type 1 Fund Transfer License, but we will consider experienced compliance professionals from other areas of the financial services industry.
• The ability to work well under deadline pressures
• An organized and responsive professional
• This role is based in our Japan office (Metro City Kamiyacho), with a hybrid approach allowing you to also work from home
• Ideally familiar with remote reporting – your manager in this role will be based in Convera’s Singapore office

Convera is a global leader in commercial payments that powers international business by moving money with ease. We provide tech-led payment solutions to help more than 26,000 customers globally grow with confidence, from small businesses to CFOs and treasurers. As experts in foreign exchange, risk and compliance, with an unrivaled regulatory footprint, Convera’s financial network spans more than 140 currencies and 200 countries and territories. 

Our teams care deeply about the value we deliver to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we expand our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.  

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.   

We offer an abundance of competitive perks and benefits including:   

• Competitive salary  

• Opportunity to earn a bonus (dependent on performance)  

• Great career growth and development opportunities in a global organization   

• Corporate benefits  

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments.   

Apply now!  

#LI-AS1

Sales Development Representative  – Melbourne

This is a great opportunity to progress in your sales career and earn the potential to move into business development manager, foreign exchange dealing, or other opportunities within a global leader in international foreign exchange, payments and risk management.

The Role:

You will work closely with our Senior BDM’s to proactively identify and contact new prospects from multiple sources including databases, events, and partnerships to determine their requirements and arrange qualified appointments for our Senior BDM’s. 

This role is based in Convera’s modern Melbourne office, with flexibility to also work from home.

• Confidence to make outbound calls to identify, qualify and set appointments for our Senior Business Development Managers 
• Directly prospect new opportunities by using sales enablement tools such as Salesforce.com, ZoomInfo
• Achieve Key Performance Indicators (KPI’s) such as revenue and appointment setting targets 
• Work closely with the Senior Business Development managers, Industry leads and Head of Sales to prospect new and existing contacts 

• Manage the lead allocation pipeline to the sales team on a daily basis,  
• Use commercial awareness to demonstrate and promote ideal solutions for potential clients. 

You should apply if you have:

• We want you to have similar experiences in a sales role, ideally used to making outbound calls
• We do not mind what industry you gained this experience – but we are especially keen if you have developed this experience within the financial services, recruitment, media, Insurance, telecoms or NFP industry sectors.
• Knowledge of / experience working in B2B payments or FX is highly desirable

• Strong organizational skills and effective time management 
• Experience within Microsoft Office Suite and sales tools such as Salesforce would be advantageous.
• Professional telephone manner
• You are a resilient, motivated individual with a tenacious and competitive mindset to succeed.   

• Many previous incumbents in this role at Convera have then been promoted to BDM, Dealing or Relationship Manager roles. We expect the same for you!

About Convera

Convera is a global leader in commercial payments that powers international business by moving money with ease. We provide tech-led payment solutions to help more than 26,000 customers globally grow with confidence, from small businesses to CFOs and treasurers. As experts in foreign exchange, risk and compliance, with an unrivaled regulatory footprint, Convera’s financial network spans more than 140 currencies and 200 countries and territories. 

Our teams care deeply about the value we deliver to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we expand our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.  

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.   

We offer an abundance of competitive perks and benefits including:

• Great career growth and development opportunities in a global organization
• Market competitive monthly gross salary, plus commission based on success A flexible approach to work 
• Paid holidays, time-off and leave policies for life events (maternity, paternity, adoption, bereavement, military)
• Paid volunteering opportunities

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

#LI-AS1

The Senior Process Excellence Specialist plays a key role in driving automation delivery and process optimization across Operations, Product and Technology functions. The role combines analytical, technical, and programme management expertise to ensure the successful design, delivery, and governance of automation initiatives that enhance efficiency, scalability, and operational control.

You will be responsible for:

• Developing comprehensive process automation documentation and capturing business requirements through detailed analysis and validation, ensuring alignment between business objectives, process controls, and automation design.
• Evaluating and prioritising candidate processes for automation, assessing business value, feasibility, and potential efficiency gains.
• Driving process mapping, redesign, and optimisation activities to simplify and standardise workflows prior to automation.
• Overseeing the transition from legacy VBA macro automations to modern automation platforms, ensuring continuity and control adherence.
• Managing automation delivery governance through structured progress tracking, issue management, and milestone reporting.
• Maintaining delivery plans, task trackers, and dashboards to provide visibility of progress, dependencies, and performance metrics.
• Preparing and presenting updates and stakeholder communications, summarising achievements, risks, and value delivered.
• Facilitating collaboration between Business, Product, and Technology teams, ensuring coordinated delivery and continuous improvement of automation solutions.
• Supporting governance forums and decision-making processes, ensuring that risks, actions, and dependencies are monitored and resolved effectively.

You should apply if you have:

• Strong experience with UiPath and Power Automate, delivering automation solutions across web, Citrix, and desktop environments, understanding of AI/ML applications in automation.
• Skilled in preparing comprehensive Automation Design Documentation, testing approach planning and ensuring alignment between business requirements and technical design.
• Proven ability to work cross-functionally with Business, Product, and Technology teams, translating business needs into automation-ready, scalable solutions.
• Proficient in Jira, Confluence, ServiceNow, Lucid, and Smartsheet for project tracking, documentation, process mapping, and workflow management. Deep understanding of automation governance, delivery frameworks, and best practices within an agile software development environment.
• Commitment to maintaining high standards of quality, governance, and continuous improvement in automation delivery.

About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. 

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including:

• Market competitive salary 
• Opportunity to earn an annual bonus 
• Great career growth and development opportunities in a global organization
• A flexible approach to work (hybrid model)
• Generous insurance (health, disability, life) 
• Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption)
• Paid volunteering opportunities (5 days per year)

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

#LI-SU1

The Senior Process Excellence Specialist plays a key role in driving automation delivery and process optimization across Operations, Product and Technology functions. The role combines analytical, technical, and programme management expertise to ensure the successful design, delivery, and governance of automation initiatives that enhance efficiency, scalability, and operational control.

You will be responsible for:

• Developing comprehensive process automation documentation and capturing business requirements through detailed analysis and validation, ensuring alignment between business objectives, process controls, and automation design.
• Evaluating and prioritising candidate processes for automation, assessing business value, feasibility, and potential efficiency gains.
• Driving process mapping, redesign, and optimisation activities to simplify and standardise workflows prior to automation.
• Overseeing the transition from legacy VBA macro automations to modern automation platforms, ensuring continuity and control adherence.
• Managing automation delivery governance through structured progress tracking, issue management, and milestone reporting.
• Maintaining delivery plans, task trackers, and dashboards to provide visibility of progress, dependencies, and performance metrics.
• Preparing and presenting updates and stakeholder communications, summarising achievements, risks, and value delivered.
• Facilitating collaboration between Business, Product, and Technology teams, ensuring coordinated delivery and continuous improvement of automation solutions.
• Supporting governance forums and decision-making processes, ensuring that risks, actions, and dependencies are monitored and resolved effectively.

You should apply if you have:

• Strong experience with UiPath and Power Automate, delivering automation solutions across web, Citrix, and desktop environments, understanding of AI/ML applications in automation.
• Skilled in preparing comprehensive Automation Design Documentation, testing approach planning and ensuring alignment between business requirements and technical design.
• Proven ability to work cross-functionally with Business, Product, and Technology teams, translating business needs into automation-ready, scalable solutions.
• Proficient in Jira, Confluence, ServiceNow, Lucid, and Smartsheet for project tracking, documentation, process mapping, and workflow management. Deep understanding of automation governance, delivery frameworks, and best practices within an agile software development environment.
• Commitment to maintaining high standards of quality, governance, and continuous improvement in automation delivery.

About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. 

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including:

• Market competitive monthly gross salary starts at 3,750 EUR
• Opportunity to earn an annual bonus 
• Great career growth and development opportunities in a global organization
• A flexible approach to work (6-10 days per month in the office)
• Generous insurance (health, disability, life) 
• Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption)
• Work from abroad 60 days per year
• Paid volunteering opportunities (5 days per year)

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

#LI-SU1

The Senior Business Analyst & PMO support plays a key role in driving automation delivery and process optimization across Operations, Product and Technology functions. The role combines analytical, technical, and programme management expertise to ensure the successful design, delivery, and governance of automation initiatives that enhance efficiency, scalability, and operational control.

You will be responsible for:

• Developing comprehensive process automation documentation and capturing business requirements through detailed analysis and validation, ensuring alignment between business objectives, process controls, and automation design.
• Evaluating and prioritising candidate processes for automation, assessing business value, feasibility, and potential efficiency gains.
• Driving process mapping, redesign, and optimisation activities to simplify and standardise workflows prior to automation.
• Overseeing the transition from legacy VBA macro automations to modern automation platforms, ensuring continuity and control adherence.
• Managing automation delivery governance through structured progress tracking, issue management, and milestone reporting.
• Maintaining delivery plans, task trackers, and dashboards to provide visibility of progress, dependencies, and performance metrics.
• Preparing and presenting updates and stakeholder communications, summarising achievements, risks, and value delivered.
• Facilitating collaboration between Business, Product, and Technology teams, ensuring coordinated delivery and continuous improvement of automation solutions.
• Supporting governance forums and decision-making processes, ensuring that risks, actions, and dependencies are monitored and resolved effectively.

You should apply if you have:

• Strong experience with UiPath and Power Automate, delivering automation solutions across web, Citrix, and desktop environments, understanding of AI/ML applications in automation.
• Skilled in preparing comprehensive Automation Design Documentation, testing approach planning and ensuring alignment between business requirements and technical design.
• Proven ability to work cross-functionally with Business, Product, and Technology teams, translating business needs into automation-ready, scalable solutions.
• Proficient in Jira, Confluence, ServiceNow, Lucid, and Smartsheet for project tracking, documentation, process mapping, and workflow management. Deep understanding of automation governance, delivery frameworks, and best practices within an agile software development environment.
• Commitment to maintaining high standards of quality, governance, and continuous improvement in automation delivery.

About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. 

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including:

• Market competitive monthly gross salary starts at 3,750 EUR
• Opportunity to earn an annual bonus 
• Great career growth and development opportunities in a global organization
• A flexible approach to work (6-10 days per month in the office)
• Generous insurance (health, disability, life) 
• Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption)
• Work from abroad 60 days per year
• Paid volunteering opportunities (5 days per year)

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

#LI-SU1

Convera is seeking a Client Service Specialist with German language skills (Polish language could be an advantage). In this role you’ll facilitate a positive journey for Clients through the efficient and timely handling of pre- and post-transaction queries, driving Client satisfaction and retention.
This role handles enquires placed online, emailed and via telephone calls to a high consistent quality, and ‘on time’ interactions are key. This role supports and encourages Clients in using online digital tools and identifies opportunities for upsell, working closely with the Sales team. This is a hybrid work model (onsite 2-3 times per week), working hours Monday to Friday, 9 am – 6 pm.

Please note: For this position, we are unable to provide visa sponsorship now or in the future. Candidates must already have the legal right to work in Lithuania and be able to start and maintain employment without visa support from Convera.

You will be responsible for:

• Request Handling - Pre & post-transaction queries, handling client contact with a professional demeanor
• Resolve multi-channel Client transaction queries providing answers immediately where possible and escalating to Sales teams when required, to ensure delivery of responsive service to Clients.
• Utilize business and product knowledge to identify opportunities to refer to Sales teams, to meet additional Client needs and increase revenue. 
• Support and encourage clients to utilize digital platforms, by demonstrating the functionality of online tools and explaining the benefits.
• Deliver, high quality, consistent interactions adhering to agreed SLAs and KPIs. Identify areas of improvement and put them forward to the team and participates in team initiatives as needed.
• Support in collecting required data and documents from clients by proactively reaching out to clients, following a reminder process and support clients on ad-hoc questions relating to process.
• Contribute towards trend analysis to support strategic client experience enhancements.
• Administration and Reporting.

You should apply if you have:

• Experience of working within a Client facing role. Professional telephone manner with an ability to develop rapport with external customers, excellent written and verbal communication skills; with ability to ask probing questions to understand customer needs. 
• Experience of working within a high-volume service delivery environment. Ability to work under pressure and ability to meet deadlines/high sense of urgency.
• Experience of working with Financial Services (desirable).
• Ability to navigate a computerized data entry system and familiarity with office productivity tools e.g. MS Office.
• Ability to handle objections and complaints.
• High degree of accuracy, attention to detail and self-motivation. 
• Strong team player.
• Ability to identify and implement ways of improving efficiency. 
• Ability to deal effectively with all people in a variety of roles, build and maintain supportive relationships with key business contacts, to include the forging of relationships with key stakeholders within the business.

About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. 

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including:

• Market competitive monthly gross salary starts at 2,200 EUR
• Bonus for German language
• Great career growth and development opportunities in a global organization
• A flexible approach to work (6-10 days per month in the office)
• Generous insurance (health, disability, life) 
• Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption)
• Work from abroad 60 days per year
• 3 wellness days per year
• Paid volunteering opportunities (5 days per year)

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

#LI-SU1

Financial Analyst (6 Months Fixed Term) – Sales Compensation – Peterborough, UK

As a Financial Analyst (6 months FTC) in our Peterborough, UK office, you will play a key role supporting the FP&A Senior Manager in helping to create a methodical approach for optimizing operational business processes to enhance efficiency but also perform daily tasks according to pre-established guidelines to ensure the invoicing and billing reflects the correct transactions.

You will be responsible for:

• Calculating sales compensation commissions and hedging adjustments.
• Analyzing accounts and specialized reports, investigating discrepancies, validating calculations against compensation plan rules and providing decision-making insights
• Carrying out monthly accruals, reconciliations
• Participating in process improvement projects and ensuring effective accounting operations and compliance with internal controls, policies, and regulations
• Prepare reports and presentations - regularly prepare and generate reporting and presentations for ad hoc internal reviews
• Dashboard/ MI maintenance and management – wrangle and retrieve large data sets for consolidation
• Process development and approach – assist the Senior Manager to collaborate with other key stakeholders and develop standardized team processes to develop and define “how we work”

You should apply if you have:

• Strong analytical skills.
• 4-5 years of experience in accounting / FP&A.
• Advanced proficiency in MS Excel (including modeling, advanced formulas, pivot tables, macros etc.)
• Experience in working on sales compensation calculations and hedging adjustments would be an advantage.
• Good communication and consultation skills, both written and verbal in English.
• Familiarity with the accounting standards and a degree in Business Management/ Finance / Accounting or a related
• Change Management experience or experience of successfully being part of a changing environment.
• An advantage, if you have hands-on proficiency in one or more of the following business intelligence, visualization, and advanced analytics tools (e.g. CaptivateIQ, Power BI, Tableau, Alteryx, Snowflake, or other similar systems.)
• Experience in the EU/Global payments industry would be an advantage.
• Ability to work independently, rigorous, organized and disciplined
• Excels in team environment with the ability to collaborate and liaise with geographically distributed teams
• Self-starter with ‘can-do’ attitude, a service mindset, and proactive in responding to requests
• Professional, detail-oriented, and organized, with outstanding follow-up abilities
• Enthusiastic, with a strong desire to succeed

About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

Our teams care deeply about the value we bring to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, result-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including:

• 
  Market competitive monthly gross salary & the opportunity to earn an annual bonus
  • Great career growth and development opportunities in a global organization
  • A flexible approach to work / hybrid working
  • Generous insurance (health, disability, life) and retirement programs
  • Paid holidays, time-off and leave policies for life events (maternity, paternity, adoption)
  • Paid time off for volunteering (5 days / year)

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments.

Apply now!

#LI- EW2

Sales Development Representative Spain - Madrid  

As a Sales Development Representative with Convera, based at our Madrid (hybrid) office, you will be delivering a greenfield role, as we establish our regional Demand Generation Team within Spain. This is a great opportunity for you to progress in your sales career. You will earn the potential to move into business development, foreign exchange dealing, or other opportunities, as many previous incumbents in this role have been promoted to Business Development Manager, Dealing, or Relationship Manager roles. 

Responsibilities:

• We are looking for resilient, motivated individuals with a tenacious and competitive mindset to generate appointments for sales targets.  
• You will work closely with our Business Development Managers (BDM’s & Sr. BDMs) to proactively identify and contact new [medium to large prospects and “low end” corporates] from multiple sources including databases, networking events, and partnerships to determine their requirements and provide new business meetings for our Senior BDM population. 
• Lead Generation & Prospecting.
• Develop deep understanding of Convera’s value proposition.
• Achieve Key Performance Indicators (KPI’s) such as revenue and appointment setting targets, and report them on a weekly, monthly, and quarterly basis.
• Work closely with the Senior BDMs, Industry leads, and Sales Leaders to create appointments with new & existing prospects.
• Confidence to make outbound calls to identify, contract, and qualify new business opportunities and arrange face to face and/or Zoom meetings with them and Senior BDMs.
• Use sales enablement tools, such as Salesforce.com, ZoomInfo, and Highspot to generate new business prospects
• Manage the sales lead allocation pipeline to the sales team on a daily basis 
  Use commercial awareness to identify, articulate, and provide appropriate products or services of new prospects that solve the problems they face when making/receiving overseas payments.

You should apply if you have:

• Sales industry experience, ideally used to making outbound calls to generate new sales opportunities.
• Strong organizational and effective time management skills.
• Active listening, strong written and verbal communication skills, such as a professional telephone manner.
• Thrive in a fast-paced environment.
• Willingness to attain [Level 3 CISI Certificate (i.e., Introduction to securities and investments)] within 6 months of hire.
• Must be fluent to a native level in Spanish - Catalan is a plus. 
• Must be fluent in English (oral and written), as all internal communication is in English.
• Experience in the financial services industry.
• Experience within Microsoft Office Suite and sales tools such as Salesforce and Highspot would be advantageous.

About Convera  

Convera is a global leader in commercial payments that powers international business by moving money with ease. We provide tech-led payment solutions to help more than 26,000 customers globally grow with confidence, from small businesses to CFOs and treasurers. As experts in foreign exchange, risk and compliance, with an unrivaled regulatory footprint, Convera’s financial network spans more than 140 currencies and 200 countries and territories.  

Our teams care deeply about the value we deliver to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we expand our team with growth-minded, results oriented people who are looking to move fast in an innovative environment.  

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.  

We offer an abundance of competitive perks and benefits including:

• Competitive salary.
• Opportunity to earn a bonus (dependent on performance).
• Great career growth and development opportunities in a global organization.
• Corporate benefits  

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments.  

Apply now! 

#Li-EW2

Job Title: Power Platform Engineer (Automation & Copilot Development)

Experience: 3–6 Years

Role Overview

We are looking for a skilled Power Platform Engineer to design, develop, and implement automation solutions across the organization. The ideal candidate will have strong experience in Microsoft Power Platform and hands-on expertise in building AI-powered Copilot agents to streamline business processes, improve efficiency, and drive digital transformation initiatives.

Key Responsibilities

• Design and develop business process automation using:
• Power Automate (Cloud & Desktop)
• Power Apps (Canvas & Model-Driven Apps)
• Power BI (Reports & Dashboards)
• Power Virtual Agents / Copilot Studio
• Build and deploy AI-powered Copilot agents using:
• Microsoft Copilot Studio
• Azure OpenAI integrations (if applicable)
• Custom connectors & APIs
• Automate repetitive organizational tasks and workflows across departments (HR, Finance, Operations, IT, etc.)
• Integrate Power Platform solutions with:
• Microsoft 365 (SharePoint, Teams, Outlook, OneDrive)
• Dynamics 365
• Third-party systems via APIs
• Develop governance, security, and environment strategies for Power Platform
• Create reusable components, flows, and automation frameworks
• Monitor performance and optimize automation solutions
• Provide technical documentation and user training
• Collaborate with business stakeholders to gather requirements and translate them into scalable technical solutions

Required Skills & Qualifications

• Bachelor’s degree in Computer Science, IT, or related field
• 3+ years of hands-on experience with Microsoft Power Platform
• Strong experience in:
• Power Automate
• Power Apps
• Dataverse
• REST APIs & connectors
• Experience building Copilot agents using Microsoft Copilot Studio
• Understanding of AI/LLM-based automation concepts
• Knowledge of SharePoint Online & Microsoft Teams integration
• Strong problem-solving and analytical skills
• Experience in environment management and DLP policies

Preferred Skills

• Experience with:
• Azure services (Azure Functions, Logic Apps)
• PowerShell scripting
• Microsoft Graph API
• CI/CD for Power Platform
• PL-900 / PL-100 / PL-200 / PL-400 certifications
• Experience working in enterprise automation projects

About Convera

• Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction.
• Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.
• Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.
• As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.
• We offer an abundance of competitive perks and benefits including:
• Competitive salary
• Opportunity to earn an annual bonus
• Great career growth and development opportunities in a global organization
• A flexible approach to work

#LI-KP1

Sales Development Representative  – HK

This is a great opportunity to progress in your sales career and earn the potential to move into business development manager, foreign exchange dealing, or other opportunities within a global leader in international foreign exchange, payments and risk management.

The Role:

You will work closely with our Senior BDM’s to proactively identify and contact new prospects from multiple sources including databases, events, and partnerships to determine their requirements and arrange qualified appointments for our Senior BDM’s. 

This role is based in Convera’s modern Hong Kong office in the heart of the CBD, with the opportunity to work from home 2-3 days per week.

• Confidence to make outbound calls to identify, qualify and set appointments for our Senior Business Development Managers 
• Directly prospect new opportunities by using sales enablement tools such as Salesforce.com, ZoomInfo
• Achieve Key Performance Indicators (KPI’s) such as revenue and appointment setting targets 
• Work closely with the Senior Business Development managers, Industry leads and Head of Sales to prospect new and existing contacts 

• Manage the lead allocation pipeline to the sales team on a daily basis,  
• Use commercial awareness to demonstrate and promote ideal solutions for potential clients. 

You should apply if you have:

• We want you to have similar experiences in a sales role, ideally used to making outbound calls
• We do not mind what industry you gained this experience – but we are especially keen if you have developed this experience within the financial services, recruitment, media, Insurance, telecoms or NFP industry sectors.
• Knowledge of / experience working in B2B payments or FX is highly desirable
• Cantonese language skills are a MUST HAVE, as we speak to most of our HK clients in this language.

• Strong organizational skills and effective time management 
• Experience within Microsoft Office Suite and sales tools such as Salesforce would be advantageous.
• Professional telephone manner
• You are a resilient, motivated individual with a tenacious and competitive mindset to succeed.   

• Many previous incumbents in this role at Convera have then been promoted to BDM, Dealing or Relationship Manager roles. We expect the same for you!

About Convera

Convera is a global leader in commercial payments that powers international business by moving money with ease. We provide tech-led payment solutions to help more than 26,000 customers globally grow with confidence, from small businesses to CFOs and treasurers. As experts in foreign exchange, risk and compliance, with an unrivaled regulatory footprint, Convera’s financial network spans more than 140 currencies and 200 countries and territories. 

Our teams care deeply about the value we deliver to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we expand our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.  

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.   

We offer an abundance of competitive perks and benefits including:

• Great career growth and development opportunities in a global organization
• Market competitive monthly gross salary, plus commission based on success A flexible approach to work 
• Paid holidays, time-off and leave policies for life events (maternity, paternity, adoption, bereavement, military)
• Paid volunteering opportunities

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

#LI-AS1

Senior Business Development Manager Italy – Milan

 As a global leader in commercial payments that powers international business by moving money with ease, Convera is seeking a Senior Business Development Manager to support B2B sales across Italy. 

The Role:  

We are looking for tenacious, motivated, resilient individuals with a competitive mindset to build a diverse and delivering pipeline of Small-to-Medium-Sized Enterprises, Corporate, and Blue-Chip clients, identifying and securing business opportunities within these sectors.  

Role & Responsibilities:  

• Sales Strategy & Execution:  
• Contribute to sales strategic planning and business development initiatives 

• Develop and execute strategic sales plans to expand the client base and achieve sales targets 

• Manage the entire 360-degree sales process independently 

• Maintain knowledge of the FX market, compliance, legislative, and broader business/economic trends to anticipate and meet client needs 
• Surface and understand customer pain points to present/match Convera solutions to meet their needs or objectives. 

- Lead Generation & Prospecting:  

• Use market data and Convera’s value proposition to identify new leads and opportunities to build a continuous pipeline 

• Achieve key performance indicators (KPIs) such as revenue setting targets, and report them on a weekly, monthly, and quarterly basis, to drive revenue growth and retention as well as develop a sales strategy with key product partners. 

• Identify and engage new prospects in [SME and Corporate sectors], aligning with Partners under the direction of the Head of Desk or Sales Leaders 

• Proactively seek new business opportunities through cold calls, networking events, referrals, exhibitions, and partnerships 

• Use sales tools like Salesforce, Highspot, and ZoomInfo to generate leads 
• Present and demonstrate [international payment solutions and products] to key decision-maker 

- Relationship Building & Management:  

• Introduce relevant support functions such as Customer Relationship Management (CRM), Corporate Hedging manager (CHM) and/or Sales Leaders/Heads of Desk to clients 

• Build and maintain long-term relationships with associated organizations, partners, and advisors of our prospective client 

• Collaborate with different partnership teams within Convera to develop a strong external network of Ideal Customer Profile (ICP) partners 

• Provide ongoing consultation and support to ensure client satisfaction and retention 

• Manage new customers until they transition to the CRM Team 
• Participate in industry events to promote solutions and network with potential clients 

- Negotiations & Contract Management:  

• Lead and influence negotiations with clients of large established organizations (i.e., from the Owner of a start-up to the Finance Director or Chief Executive Officer), securing profitable agreements 

• Ensure contracts are compliant and monitor performance against agreed terms in collaboration with legal and finance teams 
• Maintain documentation of all relevant SFDC records (e.g., sales diary, prospect’s next steps, etc.) 

- Collaboration & Coordination:  

• Work closely with internal teams (i.e., including bid, customer assurance, pre-sales, and customer care) to ensure seamless service delivery 

• Provide market feedback to support product development and marketing strategies 

• Work with Global Segment leads and regional product partners to ensure product offering is competitive in service, function, and price 
• Support junior members of the team and support and/or lead training projects 

- Reporting & Analysis:  

• Maintain accurate forecasts and insights on customer requirements, trends, and risk 

• Track performance metrics to measure success and identify areas for improvement, leveraging sales tool such as Salesforce 

Basic Qualifications:  

• [5+ years] of B2B sales experience in international payments or financial services 

• 3-6 years in [FX (i.e., understanding of financial markets and their instruments, such as SPOT, FWDS, Derivatives), payments (i.e., understanding of payments & technology market), or financial markets 

• Extensive sales experience within a global organization with a network of senior contacts 

• Proven ability to navigate gate keepers to reach and influence C-Suite level relationships 

• Strong sales management, business acumen, and strategic account management skills 

• Knowledge of international payments and foreign exchange products 

• Financially astute with knowledge of business needs/concerns, as well as the commercial impact of global news and events 

• Proficient in CRM software (e.g., Salesforce, Highspot) and MS Office Suite 
• Ability to work independently to achieve or exceed KPIs and revenue targets 
• Must be fluent to a native level in Italian

• Must be fluent in English (oral and written), as all internal communication is in English  

Preferred Qualifications:  

• Experience working in financial institutions, hedging solutions, and/or management consulting services a plus 

• Familiarity with the Miller-Heiman strategic selling framework or similar sales methodologies] 

• Detailed knowledge of the geographical area of reference in terms of banking environment, including established professional networks, competition, and technology suppliers 

• Bachelor’s degree preferred, MBA is a plus 

 About Convera  

Convera is a global leader in commercial payments that powers international business by moving money with ease. We provide tech-led payment solutions to help more than 26,000 customers globally grow with confidence, from small businesses to CFOs and treasurers. As experts in foreign exchange, risk and compliance, with an unrivaled regulatory footprint, Convera’s financial network spans more than 140 currencies and 200 countries and territories.  

Our teams care deeply about the value we deliver to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we expand our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.  

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.  

We offer an abundance of competitive perks and benefits including: ·  

• Competitive salary 

• Opportunity to earn a bonus (dependent on performance) 

• Great career growth and development opportunities in a global organization 

•  Corporate benefits  

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments.  

Apply now! 

Senior Business Development Manager ( Dutch Speaking)  - Luxembourg 

Convera is seeking a Dutch speaking Senior Business Development Manager to manage corporate accounts, develop effective sales strategies, identify new business opportunities and develop strong client relationships. You’ll join our Cross-border Sales team, based out of our Luxembourg office, where you will be responsible for the sales of complex products, hedging solutions & FX into the Dutch & Dutch speaking markets to businesses utilising cross-border payments.  

Fluency in Dutch is mandatory for this position. 

You will be responsible for: 

• Approaching business prospects on behalf of the company to attract new clients for our Corporate Sales division. 

• Influencing clients from ranging from the finance director or chief executive officer of a large, established corporations. 

• Consulting with clients on their currency requirements, risk profile and payment solutions whilst progressing towards securing sustainable, profitable trading relationships. 

• Performing market analysis, attending on and offline events. 

• Managing the full sales-cycle up to on-boarding the new client, before handing over responsibility to your colleagues in the client account management team. 

• Collaborating with colleagues from different departments within Convera. 

You should apply if you have/are: 

• Ambitious, self-motivated, confident with high integrity and tenacity to outperform the competition. 

• Financially astute with knowledge of business needs and able to demonstrate success in new business sales in a dynamic environment consistently achieving or exceeding targets. 

• Experienced using the principles of consultative selling and customer acquisition (including networking events, trade fairs, cold calling, etc.) 

• Adept at executive corporate level negotiations and building long-term client relationships. 

• Foreign Exchange or Finance knowledge (required). 

• Ability to work individually, and to collaborate with others in a fast-paced, team environment, making quick decisions, and managing timelines. 

• Previous experience working towards key performance indicators and individual targets to achieve weekly, quarterly, and annual goals. 

About Convera 

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. 

Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. 

Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. 

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. 

We offer an abundance of competitive perks and benefits including: 

• Market competitive monthly gross salary and generous commission structure 

• Private medical insurance  

• Meal Vouchers 

• Employee assistance program providing confidential counselling 24/7 

• Paid volunteering opportunities (5 days per year) 

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. 

Apply now if you are ready to unleash your potential! 

Associate Business Development Manager – Milan  

The ROLE: 

Convera is a global leader in commercial payments that powers international business by moving money with ease. This role is a great opportunity to progress in your sales career through different business development roles as well as explore other opportunities across the GTM business. 

To succeed in this role, we are looking for resilient, motivated individuals with a tenacious and competitive mindset to work on all aspects of the sales cycle, from prospecting clients with low interest, through a full “discovery” stage, to a client trading habitually.  

As a trusted business partner, you will focus on building effective long term, mutually beneficial and profitable relationships with clients from mid-cap to corporates in Italy by growing the business and extending the reach of Convera’s products & services to achieve new business revenue. 

ROLES & RESPONSIBILITIES 

 Lead Generation & Prospecting 

• Use your deep knowledge of Convera’s value proposition to attract new leads to build a suitable pipeline, while also understanding the needs, challenges, and requirements that prospects/clients face when trading overseas 
• Achieve Key Performance Indicators (KPI’s) such as revenue setting targets, and report them on a weekly, monthly, and quarterly basis to drive new business 
• Focus on [Small-to-Medium-Sized Enterprise (SME)] business acquisition(s), with businesses with FX turnover and/or payment exposure by aligning with Partners under the direction of Sr. BDMs, Head of Desk, or Sales Leaders 
• Proactively seek new business opportunities in the market, through cold calls, attending networking events, referrals, exhibitions, and through our internal sources (e.g., LinkedIn Sales Navigator and/or [D&B hoovers]) for researching companies 
• Use sales enablement tools, such as Salesforce, with a focus on maximining effectiveness by using sales tech stack such as Highspot, Zoom Info, to generate new sales opportunities 
• In partnership with your dedicated Demand Generator, manage a pipeline of varied opportunities (i.e., in terms of company/need/solution required), and progress that pipeline by ensuring that a targeted number of meetings are being completed, and client Application Forms are being returned 

• Create business proposals to articulate the benefits of our product range and consultatively guide prospects/clients to additional products & services and appropriate solutions 

 Relationship Building & Management 

• Introduce relevant support functions such as Customer Relationship Management (CRM), Corporate Hedging Manager (CHM) and or Senior Business Development Manager (Sr. BDM’s) to clients 
• Build and maintain long lasting client relationships with associated organizations, partners, and advisors of our prospective clients 
• Collaborate with internal teams to build a strong external network of Ideal Customer Profile (ICP) partners 

 Negotiations & Contract Management 

• Influence clients ranging from start-up owners to directors, to C-suite executives of targeted corporations 
• Ensure client adoption of our services by scheduling regular meetings to discuss and review progress, and own an undertaking of a general “health check” of client’s status 
• Maintain documentation of all relevant SFDC records (e.g., sales diary, prospect’s next steps, etc.), and/or ensuring you get Accounts through the Accreditation/Set Up process 

 Collaboration & Coordination 

• Work closely with internal teams (i.e., including bid, customer assurance, pre-sales, and customer care) to ensure seamless service delivery 

 BASIC QUALIFICATIONS 

• 1-3 years of Sales industry experience, ideally in the financial services marketplace 

• Experience introducing and onboarding new customers  

• Strong organizational and effective time management skills 

• Active listening, strong written and verbal communication skills, such as a professional telephone manner 

• Ability to thrive in a fast-paced environment  

• Must be fluent in English (oral and written), as well as Italian  

 PREFERRED QUALIFICAITONS 

• Foreign Exchange (FX) knowledge and/or experience, especially with payments, risk management, and/or hedging solutions 
• B2B sales experience a plus 
• Bachelor’s Degree preferred 

 ABOUT CONVERA 

Convera is a global leader in commercial payments that powers international business by moving money with ease. We provide tech-led payment solutions to help more than 26,000 customers globally grow with confidence, from small businesses to CFOs and treasurers. As experts in foreign exchange, risk and compliance, with an unrivaled regulatory footprint, Convera’s financial network spans more than 140 currencies and 200 countries and territories. 

  Our teams care deeply about the value we deliver to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we expand our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.  

  As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.   

  We offer an abundance of competitive perks and benefits including:   

• Competitive salary  

• Opportunity to earn a bonus (dependent on performance)  

• Great career growth and development opportunities in a global organization   

• Corporate benefits  

  There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments.   

  Apply now!  

Senior Client Relationship Manager – Paris  

Département : Account Management / Client Management 

Localisation : France (Paris) - Hybrid  

Segment clients : Grands Comptes 

Le poste: 

Le Senior Client Relationship Manager est responsable de la gestion et du développement d’un portefeuille de clients corporate stratégiques à forte valeur, incluant des grandes entreprises et des comptes clés présentant des flux internationaux complexes et une exposition significative au risque de change (FX). 

Le Senior CRM agit comme conseiller stratégique de confiance auprès des dirigeants financiers (CFO, Treasurer, Finance Director) et apporte une expertise de haut niveau en matière de : 

• paiements internationaux 

• gestion du risque de change 

• optimisation des processus financiers 

• intégration de plateformes digitales 

 En parallèle, le Senior CRM joue un rôle de relais managérial, en accompagnant les CRM plus juniors, en contribuant au développement des compétences de l’équipe et en servant de référent interne sur les sujets complexes liés aux paiements transfrontaliers et au FX. 

Responsabilités principales:  

Gestion stratégique de la relation client :  

• Gérer et développer des relations de long terme avec des comptes clés et grandes entreprises. 

• Interagir directement avec des interlocuteurs de niveau exécutif : CFO, Treasurer, Financial Controller, VP Finance. 

• Conduire des revues stratégiques d’activité avec un focus sur :  

         les flux de trésorerie internationaux 

         la sécurisation et l’automatisation des paiements 

         l’exposition au risque de change et la mise en place de stratégies de couverture

         l'activité de l'entreprise et sa solidité financière  

• Positionner Convera comme partenaire stratégique, plutôt qu'un simple prestataire transactionnel. 

Développement commercial et croissance du chiffre d’affaires 

• Identifier et concrétiser les opportunités liées aux paiements internationaux, aux flux FX et aux besoins de couverture. 

• Promouvoir et développer l’adoption des plateformes digitales de Convera (GlobalPay, connectivité API, automatisation des fichiers, intégration avec les systèmes de trésorerie). 
• Connaitre et comprendre l'activité du client et identifier les opportunités d'élargir l'accompagnement ( acquisition, accès aux filiales, centralisation des flux.) 

• Accroître la pénétration multi-produits sur :  

• les paiements transfrontaliers 

• les paiements de masse 

• le FX spot et forward 

• les solutions de couverture simples et structurées (en collaboration avec l’équipe Hedging). 

• Élaborer des propositions commerciales sur mesure alignées avec les priorités stratégiques du client. 

 Expertise FX et gestion du risque 

• Démontrer une expertise avancée des marchés de change, des expositions clients et des cycles de trésorerie. 

• Fournir un premier niveau de conseil sur les stratégies FX (spot, forward, options simples). 

• Collaborer avec les équipes CHM / Hedging pour la structuration de solutions plus complexes. 

• Suivre les profils de risque des clients :  

• utilisation des lignes de crédit 

• limites de valorisation négative autorisée des positions de couverture 

• risques d'appel de marge 

• contraintes de liquidité 

• Accompagner les clients dans la mise en place de politiques FX robustes afin de limiter les risques d’exposition sur le long terme. 

 Excellence opérationnelle et technique 

• Collaborer étroitement avec les équipes internes : Credit, Accréditation, Conformité, Operations, Hedging et integration IT  afin de garantir une expérience client fluide et efficace. 

• Gérer et suivre les chaines d'intervention internes concernant des comptes stratégiques ou à fort revenu. 

• Promouvoir l’adoption des plateformes et accompagner les clients dans le déploiement de configurations avancées :  

• APIs 

• SFTP 

• intégration ERP / TMS. 

 Relais managérial et contribution á la vie d'équipe

• Accompagner et mentorer les CRM plus juniors.
• Assurer la continuité opérationnelle et commerciale pour les clients de ses collaborateurs pendant les congés 
•  Participer activement aux actions commerciales collectives 

• Participer aux initiatives de formation interne sur :

• le marché des changes  

• les paiements internationaux 

• les pratiques de gestion de portefeuille. 

• Être force de proposition pour améliorer les process et les services proposés aux clients.

 Compétences et savoir-faire 

Compétences techniques 

• Très bonne compréhension des paiements internationaux, des flux transfrontaliers et des opérations de trésorerie. 

• Bonne maîtrise du marchés des changes, incluant les contrats de couverture à terme , analyse d’exposition au change et les stratégies de couverture. 

• Expérience de travail confirmée avec des équipes de trésorerie et les poles financiers des grandes entreprises  

• Capacité à monitorer et à presenter au management  :  

• la performance du portefeuille 

• la situation du portefeuille couverture des clients 

• la part de marché de CONVERA chez les clients 

• les risques et opportunités du portefeuille 

 Autres Compétences 

• Capacité confirmée par l'expérience à interagir avec des interlocuteurs C-level.

• Excellentes capacités de négociation commerciale. 

• Forte autonomie et sens des responsabilités dans la gestion d’environnements clients complexes. 

• Capacité à partager son savoir-faire et son expérience au reste de l'équipe 

 Profil recherché 

• Minimum 5 ans d’expérience en vente et / out gestion des comptes B2B dans une institution financière / chez un partenaire de paiement 

• Expérience significative avec des clients grandes entreprises ou des comptes stratégiques. 

• Expérience en particulier dans l’un des domaines suivants :  

• FX 

• paiements internationaux 

• trésorerie 

• transaction banking 

• fintech. 
• Expérience d’interaction avec des CFO, Treasurers ou Group Controllers. 
• Maîtrise de l’anglais. 

 À propos de Convera 

Convera est la plus grande société non bancaire spécialisée dans les paiements B2B transfrontaliers au monde. Anciennement Western Union Business Solutions, Convera s’appuie sur des décennies d’expertise et sur des solutions technologiques innovantes pour offrir des services de paiement plus intelligents, permettant à ses clients de créer davantage de valeur à chaque transaction. 

Convera accompagne plus de 30 000 clients, allant des PME aux trésoriers de grandes entreprises, en passant par des établissements d’enseignement, des institutions financières, des cabinets d’avocats et des ONG. 

Nos équipes sont profondément engagées dans la valeur qu’elles apportent à nos clients, ce qui fait de Convera un environnement professionnel stimulant. Nous traversons une phase passionnante de croissance et recherchons des talents orientés résultats, désireux d’évoluer rapidement dans un environnement innovant. 

Entreprise véritablement internationale, présente dans plus de 20 pays, nous sommes attachés à la diversité et valorisons les parcours, expériences et perspectives variés. Nous nous engageons à promouvoir une culture inclusive où chacun peut s’épanouir. 

Ce que nous offrons: 

• Un salaire compétitif avec un système de commission attractif 

• Une assurance santé privée 

• Une couverture dentaire 

• Un abonnement transport pris en charge et une allocation Cycle2Work 

• Un modèle de travail hybride 

• Un programme d’assistance aux employés avec soutien confidentiel 24/7 

• 5 jours par an de congé pour volontariat 

 De nombreuses opportunités passionnantes vous attendent chez Convera si vous êtes créatif, orienté solution et motivé par l’excellence dans la transformation des paiements B2B. 

 Postulez dès maintenant et révélez votre potentiel ! 

Senior Infrastructure Engineer

at Convera

Pune- WFH

Convera is looking for a Senior Infrastructure Engineer - AWS Cloud Platform, who contributes to the design, automation, and governance of largescale AWS environments. The engineer supports secure multi-account architectures, hardened image pipelines, API driven platform services, and AI enabled cloud capabilities that help teams deploy reliably, cost effectively and in alignment with the AWS Well Architected Framework.

You will be responsible for: 

Cloud Architecture & Platform Engineering

• Design and implement scalable, available AWS infrastructure using EC2, S3, RDS, VPC, ELB/ALB/NLB, CloudFront, and Global Accelerator.
• Contribute to multi-AZ and multi region disaster recovery and business continuity solutions.
• Improve platform performance, cost, and security for enterprise workloads.
• Integrate with AWS Global Accelerator to improve global application performance and availability.
• Implement AWS Private Link for secure, private connectivity to internal and third-party services.
• Deploy and tune CloudFront distributions for global content delivery, edge security, and latency reduction.
• Design and secure API architectures using API Gateway, Lambda, ALB based APIs, and private API endpoints.

Multi Account Strategy & New Account Provisioning

• Support AWS multi account architecture using AWS Organizations and AWS Control Tower.
• Automate new account provisioning with standardized guardrails and baseline security controls.
• Implement SCPs, centralized logging, cross account IAM roles, and enterprise networking standards.
• Apply governance for VPC design, shared services, Private Link endpoints, and inter account connectivity.

Hardened AMI Strategy & Image Management

• Build and support golden AMI pipelines using EC2 Image Builder.
• Develop CIS hardened Linux and Windows AMIs with automated patching and vulnerability remediation using AWS SSM.
• Integrate AMI pipelines with CI/CD workflows to enforce compliance and reduce drift.
• Manage versioning, lifecycle policies, and automated AMI distribution across accounts and regions.

Infrastructure as Code & Automation

• Develop reusable Terraform and CloudFormation modules for platform components.
• Build and maintain CI/CD pipelines using AWS Code Pipeline, Jenkins, or GitHub Actions.
• Automate infrastructure provisioning, environment builds, and platform standardization.
• Implement policy as code using AWS Config rules.
• Automate deployment and lifecycle management of API services include versioning, throttling, and stage promotion.

Security, Compliance & Well Architected Implementation

• Apply the AWS Well Architected Framework across workloads and platform services.
• Participate in Well Architected Reviews and help remediate gaps across all pillars.
• Enforce IAM least privilege, encryption standards, secrets management, and audit controls.
• Implement CloudTrail, Guard Duty, Security Hub, and Config for continuous compliance.

Observability & Reliability Engineering

• Implement centralized monitoring and logging using CloudWatch, CloudTrail, Grafana, and Datadog.
• Build dashboards, alerts, anomaly detection, and automated remediation workflows.

You should apply if you have:

• Minimum 5 years of hands-on AWS engineering experience.
• Experience with multi account governance, landing zone patterns, and cloud security fundamentals.
• Experience building automated golden AMI pipelines with EC2 Image Builder.
• Strong understanding of networking, hybrid connectivity, load balancing, and Private Link.
• Experience with CloudFront, Global Accelerator, and global traffic optimization.
• Experience designing and deploying API architectures using API Gateway, Lambda, and ALB based APIs.
• Knowledge of deploying and managing AWS AI services (Bedrock, SageMaker, etc.).
• Hands on containerization experience (Docker, Kubernetes/EKS) is a plus.
• Strong automation and scripting skills (Python, Bash, PowerShell).
• Ability to collaborate effectively and contribute to team wide engineering initiatives.

Preferred Certifications

• AWS Certified Solutions Architect – Associate or Professional
• AWS Certified DevOps Engineer – Professional

About Convera
Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers, educational institutions, financial institutions, law firms, and NGOs.

Our teams care deeply about the value we bring to our customers, making Convera a rewarding workplace. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including: 

• Market competitive monthly gross salary.
• Opportunity to earn an annual bonus (based on role level)
• Great career growth and development opportunities in a global organization
• Generous insurance (health, disability, life)
• Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption)
• Paid volunteering opportunities (5 days per year)

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

Tech Operations (ITIL) Analyst

at Convera

Pune- WFH

We are establishing a Global Command Center responsible for 24×7 operational oversight, service availability, and incident leadership across the organization. The Incident Manager plays a critical role in protecting service reliability, enforcing ITSM discipline, and ensuring consistent operational outcomes. This role goes beyond reactive incident handling. The Incident Manager is accountable for service health, availability, reliability KPIs, and the end-to-end execution of Incident and Problem Management practices, while serving as the primary interface between technology teams, business stakeholders, and executive leadership during incidents.

Core Objectives of the Role:

• Maintain high service availability and reliability across customer-facing and critical internal services.
• Lead major incidents with clarity, structure, and urgency
• Ensure consistent execution of ITSM processes, particularly Incident and Problem Management
• Provide real-time operational visibility and executive-ready communications
• Drive continuous improvement in operational KPIs and service stability

Key Responsibilities: 

Incident & Major Incident management 

• Serve as the Incident Manager / Major Incident Manager for high-severity and business-impacting incidents by organizing incident bridges and war rooms, driving Rapid triage / Clear ownership / Timely decision-making.
• Ensure incidents are properly classified, prioritized, and escalated based on impact and urgency.

ITSM Process Ownership & Governance 

• Enforce ITIL-aligned Incident and Problem Management practices 

• Ensure accurate and complete documentation within ServiceNow, including Impact and affected services / Incident timelines / Root cause summaries and follow-ups 
• Play the role of Problem Manager to Identify recurring issues and systemic risks / Ensure RCAs are completed with actionable outcomes 
• Act as a process authority during incidents, ensuring teams adhere to defined ITSM standards 

Service Availability, Reliability & KPIs 

• Own operational oversight of service availability and reliability - Monitor and manage key service health indicators, including Service availability and uptime / Incident volumes and severity trends / MTTR and MTTD / SLA and OLA adherence 

• Use observability data to proactively identify service degradation and emerging risks 
• Escalate systemic availability or reliability concerns to leadership with data-backed insights 

Observability & Operational Intelligence 

• Actively leverage observability platforms (e.g., Grafana, Datadog)  
• Partner with engineering and SRE teams to improve Monitoring coverage / Alert quality and signal-to-noise ratio 
• Ensure alerting and escalation via PagerDuty aligns with service criticality.

Communication & Executive Engagement

• Serve as the primary communication lead during incidents - Deliver concise, executive-level updates that articulate Business impact / Current status / Mitigation steps / Next milestones 
• Translate complex technical details into clear business language 
• Maintain confidence and composure while engaging senior leaders during high-pressure events

Post-Incident & Continuous Improvement

• Facilitate or support post-incident reviews - Identify trends, gaps, and opportunities for Process improvement / Tooling enhancement / Better operational readiness 
• Contribute to the evolution of Command Center playbooks, runbooks, and response standards 

 Required Qualifications & Experience:

• 3–6 years of experience in: 
• Incident Management 
• Major Incident / Command Center operations 
• Production operations or site reliability support 
• Proven experience managing high-severity incidents in 24×7 environments 
• Demonstrated ownership of service reliability and operational KPIs 

ITSM & Process Expertise 

• Strong working knowledge of ITIL / ITSM frameworks 

• Deep hands-on experience with: 
• Incident Management 
• Major Incident workflows 
• Problem Management  
• Experience enforcing ITSM discipline across distributed technology teams 

Skills & Competencies 

• Exceptional communication and facilitation skills 
• Strong analytical mindset with comfort using metrics and dashboards 
• Ability to operate decisively in high-pressure situations 
• Influences outcomes without formal authority 
• Comfortable interfacing with executive leadership 

Nice-to-Have 

• Experience in regulated or customer-critical environments (FinTech, Payments, SaaS) 
• Exposure to ITSM tools like ServiceNow, PagerDuty etc. 
• Exposure to monitoring tools like Datadog, Grafana, Dynatrace etc. 

About Convera
Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers, educational institutions, financial institutions, law firms, and NGOs. Our teams care deeply about the value we bring to our customers, making Convera a rewarding workplace. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including: 

• Market competitive monthly gross salary.
• Opportunity to earn an annual bonus (based on role level)
• Great career growth and development opportunities in a global organization
• Generous insurance (health, disability, life)
• Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption)
• Paid volunteering opportunities (5 days per year)

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

#LI-AK1

Tech Operations (ITIL) Analyst

at Convera

Pune- WFH

We are establishing a Global Command Center responsible for 24×7 operational oversight, service availability, and incident leadership across the organization. The Incident Manager plays a critical role in protecting service reliability, enforcing ITSM discipline, and ensuring consistent operational outcomes. This role goes beyond reactive incident handling. The Incident Manager is accountable for service health, availability, reliability KPIs, and the end-to-end execution of Incident and Problem Management practices, while serving as the primary interface between technology teams, business stakeholders, and executive leadership during incidents.

Core Objectives of the Role:

• Maintain high service availability and reliability across customer-facing and critical internal services.
• Lead major incidents with clarity, structure, and urgency
• Ensure consistent execution of ITSM processes, particularly Incident and Problem Management
• Provide real-time operational visibility and executive-ready communications
• Drive continuous improvement in operational KPIs and service stability

Key Responsibilities: 

Incident & Major Incident management 

• Serve as the Incident Manager / Major Incident Manager for high-severity and business-impacting incidents by organizing incident bridges and war rooms, driving Rapid triage / Clear ownership / Timely decision-making.
• Ensure incidents are properly classified, prioritized, and escalated based on impact and urgency.

ITSM Process Ownership & Governance 

• Enforce ITIL-aligned Incident and Problem Management practices 

• Ensure accurate and complete documentation within ServiceNow, including Impact and affected services / Incident timelines / Root cause summaries and follow-ups 
• Play the role of Problem Manager to Identify recurring issues and systemic risks / Ensure RCAs are completed with actionable outcomes 
• Act as a process authority during incidents, ensuring teams adhere to defined ITSM standards 

Service Availability, Reliability & KPIs 

• Own operational oversight of service availability and reliability - Monitor and manage key service health indicators, including Service availability and uptime / Incident volumes and severity trends / MTTR and MTTD / SLA and OLA adherence 

• Use observability data to proactively identify service degradation and emerging risks 
• Escalate systemic availability or reliability concerns to leadership with data-backed insights 

Observability & Operational Intelligence 

• Actively leverage observability platforms (e.g., Grafana, Datadog)  
• Partner with engineering and SRE teams to improve Monitoring coverage / Alert quality and signal-to-noise ratio 
• Ensure alerting and escalation via PagerDuty aligns with service criticality.

Communication & Executive Engagement

• Serve as the primary communication lead during incidents - Deliver concise, executive-level updates that articulate Business impact / Current status / Mitigation steps / Next milestones 
• Translate complex technical details into clear business language 
• Maintain confidence and composure while engaging senior leaders during high-pressure events

Post-Incident & Continuous Improvement

• Facilitate or support post-incident reviews - Identify trends, gaps, and opportunities for Process improvement / Tooling enhancement / Better operational readiness 
• Contribute to the evolution of Command Center playbooks, runbooks, and response standards 

Required Qualifications & Experience:

• 3–6 years of experience in: Incident Management/ Major Incident / Command Center operations 
• Production operations or site reliability support 
• Proven experience managing high-severity incidents in 24×7 environments 
• Demonstrated ownership of service reliability and operational KPIs 

ITSM & Process Expertise 

• Strong working knowledge of ITIL / ITSM frameworks 

• Deep hands-on experience with: 
• Incident Management 
• Major Incident workflows 
• Problem Management  
• Experience enforcing ITSM discipline across distributed technology teams 

Skills & Competencies 

• Exceptional communication and facilitation skills 
• Strong analytical mindset with comfort using metrics and dashboards 
• Ability to operate decisively in high-pressure situations 
• Influences outcomes without formal authority 
• Comfortable interfacing with executive leadership 

Nice-to-Have 

• Experience in regulated or customer-critical environments (FinTech, Payments, SaaS) 
• Exposure to ITSM tools like ServiceNow, PagerDuty etc. 
• Exposure to monitoring tools like Datadog, Grafana, Dynatrace etc. 

About Convera
Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers, educational institutions, financial institutions, law firms, and NGOs. Our teams care deeply about the value we bring to our customers, making Convera a rewarding workplace. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including: 

• Market competitive monthly gross salary.
• Great career growth and development opportunities in a global organization
• Generous insurance (health, disability, life)
• Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption)
• Paid volunteering opportunities (5 days per year)

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

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