Are you a strategic thinker with a talent for solving problems and driving tangible business outcomes?  Do you thrive in roles where you get to obsess over consumer business growth and provide data driven insights? If this sounds like you, then we’d love to chat!

As Strategy & Operations Manager, you are responsible for driving efficient growth by providing data driven support in shaping and optimizing our global growth and marketing strategies. Your focus will be on various consumer topics such as customer acquisition, user activity, user retention, and new verticals adoption, on a global level.

Collaborating closely with Marketing Leadership and various stakeholders across the company, you will have the opportunity to obsess over our consumer growth, identify investment opportunities, and help ensure efficient allocation of spend to maximize our ROI, through rigorous monitoring of our key performance metrics.

Your ability to blend analytical problem-solving with business acumen and creative strategic thinking will be critical in steering our company toward sustained long-term success.

What you’ll be doing

• Collaborate with key stakeholders to drive our Growth and Efficiency OKRs, focusing on areas such as New Customer Acquisition, Retention, User Activity, and Cost Per Acquisition (CPA)
• Evaluate the impact of selected marketing tactics, track our brand performance and develop our marketing funnel strategies (e.g. to improve the awareness and consideration of Wolt)
• Facilitate weekly business review meetings and collaborate daily with Regional Marketing Directors and Regional Heads of Strategy & Planning
• Provide data driven insights for the allocation of our marketing budget across various channels, funnel stages and incentives, both online and offline, in order to optimize the growth of the platform
• Manage global Business Development projects, such as building new investment frameworks and scaling them across the markets
• Lead and coordinate global acceleration initiatives driven by the growth and marketing teams to help ensure consistent execution, impact and follow-up
• Facilitate knowledge exchange and maximize performance by collecting and sharing best practices across different regions and markets

 Our Humble Expectations

• You have 4+ years of work experience within similar industries, consulting, investment banking, technology or related. Experience from e-commerce, digital marketing as well as growth strategy is a plus.
• You enjoy solving problems, you are comfortable with data and have solid analytical skills and are experienced with online analytical tools (SQL a plus)
• You have experience in forecasting, financial planning & budget allocation
• You have an analytical approach when using data to design, develop and execute marketing strategies
• You have excellent Excel and data handling skills
• You have strong attention to detail and ability to own a project, work independently and ask for guidance when needed
• You do not shy away from getting your hands dirty, building and testing - you have prior experience in a fast-moving environment with a strong focus on achieving targets and getting things done
• You communicate clearly and concisely in written and verbal comms and are fluent in English

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in London for our hybrid working model.

As an ideal candidate, you will have:

• Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software
• Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience designing with scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account plan
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have:

• Experience selling databases and/or deploying applications with any of the major cloud providers 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journeys and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 426207

At Webflow, we’re building the world’s leading AI-native Digital Experience Platform, and we’re doing it as a remote-first company built on trust, transparency, and a whole lot of creativity. This work takes grit, because we move fast, without ever sacrificing craft or quality. Our mission is to bring development superpowers to everyone. From entrepreneurs launching their first idea to global enterprises scaling their digital presence, we empower teams to design, launch, and optimize for the web without barriers. We believe the future of the web, and work, is more open, more creative, and more equitable. And we’re here to build it together.

We’re looking for an energetic, results-oriented, and data-driven Marketing Lead, EMEA to drive qualified pipeline growth across our EMEA region. You’ll lead regional demand generation programs that fuel awareness, engagement, and revenue, working hand-in-hand with Sales & Sales Development leadership, Partners, RevOps, Enablement, Brand, Field, and PMM teams.

Your superpower is taking global demand strategy and localizing it for the EMEA market—spearheading regional programs, optimizing the funnel, and ensuring alignment between marketing and sales to deliver measurable business impact. This role is both strategic and hands-on: you’ll think big about the long-term regional growth plan while rolling up your sleeves to execute high-performing, data-informed programs.

About the role:

• Location: London, UK (Hybrid)
  • 1-2 per week in-office
• Full-time
• Permanent
• Our cash compensation amount for this role depends on the cost of labor of the geographic area and career levels at Webflow and will be narrowed during the interview process based on a number of factors, including the candidate’s market location, job related experience, knowledge, qualifications, and skills. This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.

Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. 

• Application Information:
  • Application deadline: applications accepted on an ongoing basis until position is closed and filled
  • This posting is for a new position
• Reporting to the Director, Demand Generation

As a Marketing Lead, EMEA, you’ll …

• Own the EMEA Demand Strategy: Build and execute the regional demand generation strategy aligned with Webflow’s global GTM goals, focusing on driving high-quality leads, pipeline, and revenue through a combination of inbound, outbound, and field programming
• Run End-to-End Programs: Develop integrated campaigns across paid media, events, content syndication, email, and ABM channels to reach target audiences and accelerate the funnel
• Partner Cross-Functionally: Collaborate closely with EMEA Sales Leadership, Sales Development, Enablement, RevOps, and Global Marketing to ensure alignment on goals, metrics, and execution
• Optimize the Funnel: Analyze and continuously improve conversion rates throughout the funnel—from MQL to SQL to closed-won. Identify gaps, surface insights, and implement data-driven optimizations
• Localize Global Campaigns: Adapt global programs and messaging for EMEA markets, ensuring cultural and market relevance across key verticals and languages
• Measure What Matters: Monitor performance dashboards, communicate insights and impact regularly to around what’s working, what’s not, and actionable next steps, and maintain a living dashboard of KPIs tied to MQL, SQL, SAO (sales accepted opp), and revenue
• Be a Strategic Growth Partner: Contribute to the broader GTM motion, sharing insights from EMEA to influence global demand strategy and investment decisions
• Think Boldly, Execute Brilliantly: Combine creativity and analytical rigor to identify innovative demand tactics that stand out in the EMEA market
• Enterprise-Grade Execution: Ensure all programs align to enterprise-grade security, compliance, and brand guidelines; maintain polished collateral and messaging
• Experiment & Iterate: Design a rigorous test‑and‑learn roadmap with rapid A/B and multivariate tests; analyze results; iterate and scale winning experiments that improve full-funnel conversion
• Stay on the bleeding edge of Demand, Digital, and AI innovation: scanning the horizon for new tactics, platforms, and tools that can give Webflow a competitive advantage

About you:

Requirements:

• BA/BS degree or equivalent experience
• Bring 7+ years of B2B demand generation experience, ideally in SaaS or technology sectors, with proven success in EMEA markets and complex sales cycles
• Fluency in French, German or another major European language is a plus

You’ll thrive as the Marketing Lead, EMEA if you:

• Are data-driven and analytical, skilled at using CRM, marketing automation, and analytics tools (e.g., Salesforce, Marketo, Tableau, or equivalent)
• Understand B2B funnel metrics (MQL → SAO → SQO) and attribution modeling to inform decision-making
• Are actively running AI experiments and developing a fluency in AI-fueled workflows
• Excel at cross-functional collaboration and communication, working seamlessly with sales, partnerships, marketing, and operations teams
• Communicate with clarity—crafting compelling narratives and translating data into insights that resonate
• Bring a strategic mindset paired with hands-on execution—comfortable designing GTM plans and also getting deep into campaign operations
• Are results-oriented and motivated by measurable impact on pipeline and revenue
• Think globally, act regionally — adapting programs for diverse markets while maintaining brand consistency
• Thrive in a fast-paced, high-growth environment, balancing creativity with process and precision
• Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.

Our Core Behaviors:

• Build lasting customer trust. We build trust by taking action that puts customer trust first.
• Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
• Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
• Deliver with speed, quality, and craft. We move fast because the moment demands it, and we do so without lowering the bar.

Benefits

• Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
• Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
• Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
• Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
• Wellness for the whole you. Access to mental health resources, therapy and coaching.
• Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally. 
• Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts.
• Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.

Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.

Remote, together

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor. 

Please note:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.

To join Webflow, you'll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

For information about how Webflow processes your personal information, please review Webflow’s Applicant Privacy Notice. 

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. 

The International product management team’s goal is to democratize finance globally by expanding Robinhood into different countries. The team solves challenges such as scaling our products to support many regions and building products specific to these local markets that allow us to best serve our customers.

As a Product Manager on the international team, you'll manage global business lines and work with experts in data, design, engineering, marketing, operations and research to bring ideas to life that will help us democratize the financial system.

This role is based in our London office, with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.  

What you’ll do

• Work with global teams to ship groundbreaking products into new regions, starting in the United Kingdom.
• Bring together product development teams to craft and communicate a product vision and shared set of priorities, which meet the most important needs of our customers.
• Build out existing road maps as well as collaborate with teams to plan for new products.
• Develop strong, collaborative relationships across design, engineering, and operations at the team and organizational levels.
• Partner with leaders in communications, compliance, content, customer experience, and marketing to ensure our vision, products, and progress are well understood.
• Ensure parity of product lines across global markets

What you bring

• 5+ years as PM of direct product management experience building high-quality consumer products and growth efforts 
• Ideally past experience working on a global consumer facing product
• Demonstrated history of using research, experimentation and analytics to guide decision making
• Experience working with and coordinating across globally dispersed teams
• Past experience working with engineering, design, research, legal, compliance and marketing in previous roles
• Excellent communication and collaboration skills
• Passion for financial products that improve people’s financial lives.
• Motivation to be a self-starter.
• Open to travel
• Willingness to work in EST 

What we offer

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, and equity ownership
• Top tier benefits to fuel your work, including supplemental health insurance, ancillary insurance, and mental health support programs
• Lifestyle wallet - a highly flexible employer-paid benefits spending account expenses beyond traditional benefits such as wellness, childcare, learning, and more.
• Time off to recharge including company holidays, paid time off, sick time, paid volunteer time off, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces. 
• Monthly commuter stipend to help offset in-office commuting costs

Enterprise deals don't close themselves, and neither do the pipelines behind them. This role is for the rep who doesn't wait for inbound, and who uses every tool available, including AI, to outwork and outthink the competition.

The Company 

Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations—chat, voice, video, messaging APIs—and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users.

We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good.

We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack—into intelligence, into experience, into outcomes.

We had a choice: protect what we built, or reinvent ourselves.

We chose reinvention.

In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX—built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai.

The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost—the feeling of being truly understood and cared for. Not satisfied. Delighted.

The Product 

Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel—chat, SMS, email, voice, WhatsApp—without losing the thread. We're building AI that makes customers feel understood, seen, and remembered.

Why Enterprise Account Executive

AI is reshaping how businesses communicate with customers, and most companies haven't figured out what that means for them yet. That's the opening. Sendbird just made a full pivot to AI-first customer experience, and enterprise buyers are actively rethinking their CX stack. The window to get in front of them is right now.

We're building the sales team that will define Sendbird's next chapter. That means we need people who can do more than run a process. People who challenge how a customer thinks, show them what's possible with AI-powered conversations, and close deals that move the needle. If you're already using AI to work faster, prospect smarter, and sell more, you'll fit right in.

The Role

You'll own the full enterprise sales cycle, from sourcing your own pipeline to closing high six- and seven-figure deals with some of the most complex organizations in the world. This isn't an order-taking role. The right person thrives on building, moves fast, and treats every deal like it's their company on the line.

You might be this person if:

• You build your own pipeline and prefer it that way. Inbound is a bonus, not a dependency
• You use AI tools actively, whether that's automating research, enriching accounts, or generating outreach at scale, to do more with less
• You challenge customers' assumptions rather than validating them, and you're comfortable being the smartest voice in the room about their own problem
• You navigate multi-stakeholder deals across product, engineering, CX, and procurement without losing momentum or the thread
• You think in terms of outcomes, not features, and can translate technical capability into business impact on the fly
• You carry urgency into everything without needing a manager to set the pace
• You learn new categories quickly and get genuinely curious about the industries you sell into
• You treat a lost deal as data, not a setback, and come back sharper

You need to have:

• 5 to 8 years of technology sales experience with a proven track record of closing complex, enterprise-level deals
• Consistent success closing high six- to seven-figure contracts in a solution sales environment
• Experience running outbound-led, self-sourced pipeline development at enterprise scale
• Demonstrated ability to run multi-threaded sales cycles across technical and business stakeholders
• Working fluency with AI tools, whether for prospecting, pipeline enrichment, outreach automation, or research. You don't need to build agents from scratch, but you need to be actively using AI in your workflow

What you'll actually do:

• Source, qualify, and close enterprise deals end-to-end, using AI-assisted prospecting and enrichment tools to build and move pipeline faster
• Build and maintain a 3 to 5x qualified pipeline through outbound prospecting, network activation, and strategic account targeting
• Consult with enterprise product, engineering, and CX leaders on how AI-powered conversations can transform their customer experience
• Challenge customers' current thinking. Push them beyond what they came in asking for toward what they actually need
• Navigate complex, multi-threaded buying processes at top-tier companies without losing deal momentum
• Partner cross-functionally with Solutions Engineering, Marketing, and Product to land and position deals effectively
• Maintain rigorous pipeline hygiene and forecasting accuracy so leadership can trust what you're telling them
• Contribute to building the playbook. You'll be an early member of a high-performing sales team and your patterns will shape how we scale

Added Value:

• Formal SaaS sales training in a highly competitive environment
• Background at a top-tier professional firm (investment banking, management consulting, or similar)
• Experience selling AI, customer support, or customer experience software
• Prior exposure to selling into enterprise developer and product teams
• Vertical industry knowledge in communities, live-streaming, on-demand, ecommerce, or gaming
• Hands-on experience with AI workflow tools such as Make, Zapier, or n8n to automate parts of your sales process

Our UK benefits include (but are not limited to)

• 25 days PTO, 8 paid public holidays, 2 volunteer days, plus a rest/rejuvenation and birthday day off
• Parental leave after 12 months of employment for both mothers and fathers (birth parents, adoptive parents, and surrogate parents included)
• Congratulations and Condolences Leave and Allowance
• 6% employer contribution to the employee's pension fund
• Sendbird UK offers private health insurance, which includes GP consultations, mental health support, parent accommodation and home nursing, a Healthcare Cash Plan, Life Insurance and Employee Assitance Programme
• Wellness Boost: a reimbursement of up to £65 each month for expenses ranging from gym memberships to fitness classes, fitness equipment, messages, or counseling
• Be Your Best Self: An annual stipend of £2,000 (prorated by start date) for expenses ranging from professional development classes and training to personality assessments, gym memberships, books, fitness classes, mental health services, and massages
• Mobile Phone Boost: 50% of your monthly phone bill up to £50 eligible for reimbursement
• Home Internet Boost: £45 per month to support your home internet cost
• Commute Boost: £3000 annual budget

What diversity and inclusion mean to us

There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.

Why Sendbird

We're not optimizing an existing playbook. We're writing a new one. Sendbird just made one of the most decisive pivots in its history, and the people joining now will own the outcomes that define what comes next. If you want to sell something that actually matters, to buyers who are ready to move, this is where you want to be.

Sendbird is building the AI workforce of tomorrow, and we hire that way too. Learn more about our interview process, how we evaluate candidates, and the role AI plays along the way.

Your Role

We’re hiring an Engineering Manager to join our Global Football and Rugby (GFR) division, overseeing teams dedicated to Statsbomb—the flagship product for global football analytics at Hudl. You’ll lead two squads, including Yellow Brick Road and Parachute, to help us increase market share and deliver game-changing features to the world’s top football clubs.

As an Engineering Manager, you’ll:

• Lead with technical excellence. You’ll work closely with engineers to ensure we’re building high-quality, scalable software the right way, being involved in architecture and system design.
• Drive product delivery. You’ll partner with senior product managers and QA to understand business value, negotiate trade-offs, and oversee the successful shipment of new features in a fast-paced environment.
• Empower your team. You’ll manage approximately eight engineers across two squads, focusing on their growth and wellness while building a high-performing, healthy team culture.
• Champion innovation. We’re heavily invested in an AI-first mindset, and you’ll encourage your team to use AI tools and modern tech to stay ahead of the curve.

For this role, we're currently considering candidates who live within a commuting distance of our office in London. But with our flexible work policy, there aren't any current requirements for the number of days you come to the office.

Must-Haves

• Experienced. You have 5+ years of experience in engineering management, ideally with a background as an individual contributor or tech lead.
• Technically grounded. You have a strong technical background and are comfortable architecting complex software, specifically using C#, TypeScript, AWS, and Postgres.
• Product-minded. You have experience building customer-facing products rather than just internal platforms or infrastructure.
• Credible engineering leader. You can build immediate trust with engineers through your technical knowledge, helping them navigate complex paths and system designs.
• Forward-thinking. You’re comfortable using AI to improve workflows and are excited to help your team adopt new technologies.

Nice-to-Haves

• Broad tech stack. Experience with additional languages or tools beyond our core stack is valued.
• Domain passion. An interest in football analytics and working with products that serve elite clubs like Manchester City F.C. and Liverpool F.C.

Our Role 

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas.
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech you need to do your best work.
• Support your wellbeing. Depending on location, we offer medical and retirement benefits for employees—but no matter where you’re located, we have resources like our Employee Assistance Program and employee resource groups to support your mental health.

Compensation

Who we are

About Bridge

We’re creating an entirely new payments platform, built with stablecoins, to simplify global money movement. Bridge enables faster, cheaper payments and borderless access to dollars via stablecoins. Through our APIs, businesses can send and receive funds across borders faster / cheaper vs. SWIFT and other fiat-only rails. Our virtual accounts enable international consumers and businesses to easily access, store and spend US dollars. Our payouts infrastructure enables platforms to disburse USD to anyone globally. We believe many trillions of dollars will move and settle through stablecoin payment rails. Bridge is pulling this future forward.

We have a small team of people who have previously built financial infrastructure at some of the world’s leading companies (Coinbase, Stripe, Square, Brex, Upstart, DoorDash, Airbnb) and each and every one of them chose Bridge because they fundamentally believe that stablecoins will be a critical piece of financial infrastructure that allows for the improvement of global money movement.

What you’ll do

As part of our growing Product Support team, you will be a critical driver in delivering exceptional user experiences. This role goes beyond basic troubleshooting—it's about using your technical expertise, analytical mindset, and project management skills to strategically improve our support systems, processes, and product quality.

You will own complex technical user issues and coordinate with cross functional teams, including Engineering and Product, to drive them to resolution. A deep understanding of SQL and APIs will allow you to engage with these teams effectively, analyze data to inform decisions, and propose solutions that drive operational efficiency. Your work will focus on scaling support operations, creating better user experiences, and pushing forward continuous improvements. 

Responsibilities

• Analyze and troubleshoot complex technical issues through direct user interaction, utilizing SQL to extract and interpret data, and leveraging your knowledge of API documentation.
• Develop product and platform expertise, working closely with Engineering, Product, and Operations teams to diagnose and resolve user issues.
• Strategically optimize and scale support processes to enhance efficiency and improve the overall user experience, incorporating data-driven insights and metrics.
• Lead continuous improvement initiatives aimed at hitting key performance metrics such as Consumer Satisfaction (CSAT), Contact Rate, and SLA compliance.
• Create and refine documentation to empower users to resolve issues via self-service, reducing dependency on support teams.
• Collaborate and advocate with Product and Engineering to proactively improve the platform based on user feedback, ensuring long-term product reliability.
• Lead cross-functional projects aimed at identifying inefficiencies in current processes and drive the implementation of long-term solutions.
• Constantly challenge the status quo and push for innovation in user support strategies and operational processes.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of experience in a customer-facing product support role, with a focus on troubleshooting technical issues.
• Proficiency in SQL for data analysis and querying, with the ability to interpret datasets.
• Experience working with API’s. 
• Exceptional problem-solving skills, capable of diagnosing complex issues and driving them to resolution.
• Proven experience in stakeholder management, with the ability to influence cross-functional teams and drive progress.
• Experience in project management, particularly in optimizing processes, workflows, or support operations.

Preferred qualifications

• Strong analytical skills with a passion for interpreting data to improve decision-making and outcomes.
• Comfortable explaining technical concepts to both technical and non-technical stakeholders.
• Proficiency in technical environments and the ability to diagnose and resolve highly technical user issues.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe.

What you’ll do

Responsibilities

•  Provide a Gold Standard Experience to your assigned accounts’ key stakeholders
• Work with the wider Operations team to provide current state, resources and knowledge to enable Gold Standard Experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development
• Foster long term user relationships that grow loyalty to Stripe and Stripe products
• Work cross-functionally both internally and within your user’s organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption and global expansion
• Work closely with Customer Success and other user facing teams as part of a larger effort to support users on Stripe
• Lead user facing meetings both in person and through video chat
• Collaborate on the continued design of this support offering
• Create user-facing content for long term solutions

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Minimum 3 years experience in enterprise level client-facing work
• Strong product sense and energized by the challenge of solving difficult user related problems
• Strong written and verbal communication skills in English
• Ability to lead complex integration conversations in a highly consultative and proactive manner
• Familiarity with APIs and able to explain API concepts to Stripe’s largest and most technical customers
• Familiarity with SQL and is comfortable building basic queries and modifying more complex ones
• Strong technical troubleshooting skills and is comfortable interfacing with technical teams
• A professional, confident and collaborative personality; an adept client relationship manager, capable of engaging in business-level and technical conversations at multiple levels of the organization

Preferred qualifications

•  Operations savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes
• Experience practicing in small to medium scale project management
• Strong organizational skills and self-starting mindset
• Ideal experience with tools like Postman, xCode, Python, Webhooks, ETL 
• Ideal experience in the payments industry

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. We influence revenue growth across Stripe’s product portfolio, and collaborate with sales, support, product management, and Stripe’s executive team to provide the best experience to our most valued customers.

What you’ll do

As a member of the team, the Solutions Architect will build highly consultative trusted relationships with c-level executives and technical decision makers in the customer’s organization to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. You will architect business models with them so they can drive new monetization opportunities and growth for both the user and Stripe. 

Responsibilities

• Be a key member of the Platform account team with deep involvement in defining the customer strategy; Identify and close new complex opportunities, and accelerate solution adoption. 
• Identify and close new complex opportunities, and accelerate solution adoption. Understand and align with the customer’s product and business roadmap and uncover opportunities for Stripe to accelerate their progress on that roadmap. 
• Drive thought leadership and be a trusted advisor for key business and technical stakeholders including CIO, CTO, COO, CRO, CDO, Head of Product Engineering and Head of Payments. 
• Work to deeply understand the customer’s business objectives, and then design and apply Stripe’s solutions to their challenges.
• Develop and articulate the end to end customer transformation journey and create future roadmaps and architectures with deep 3rd party integrations in play.
• Conduct business analysis and background research on customers, industries, and competitors with a view to support growth for the user's business. 
• Lead strategy engagements with users to align to business priorities, design solutions and secure the technical win by performing in-depth customer discovery, evangelizing the proposed solutions through executive briefings, readouts, presentations, workshops and solution demos. 
• Expand Stripe’s footprint within existing accounts to new global markets and business units by introducing new capabilities and local payment methods.
• Act as the “Voice of the Customer” to bring insights, trends and opportunities to the leadership, product and engineering teams from the forefront and prioritized for delivery.  
• Participate in sales forecasting, Quarterly Business Reviews and account/territory planning to strategically and tactically align for success.
• Approximately 25% travel is anticipated to help you connect in-person in a meaningful way with users and collaborate internally. 

Who you are

You have achieved an experienced position as an enterprise architect, senior solution architect or principal solution engineer and have a successful track record advising enterprise-grade digital native / SAAS / Platform / Marketplace companies, focused on identifying business priorities, formulating technology strategies and designing an end-to-end business solution. You possess deep technical acumen, high interpersonal and leadership skills, and have demonstrated the ability to become a trusted advisor to senior executives and facilitate customer success along the entire customer journey. Strategic and creative thinker who can proactively identify challenges, take ownership, and maintain a positive approach when facing difficult obstacles.

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 7+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software enterprise.
• Experience in the payments/ billing / invoicing / issuing / banking / Fintech space.
• Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
• Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities.
• Thorough understanding of the software development lifecycle and API architectures. A background in writing code in any of Stripe’s primary deployment languages (Ruby, Python, JavaScript, Java, Go, etc.) is a plus.
• Outstanding spoken and written communication skills, presentation skills, and confident in explaining complex concepts to both technical and non-technical audiences.
• Ability to operate independently in a highly ambiguous and fast-paced environment.
• Passion to take on ownership and drive change in a constantly evolving environment. 
• Superior verbal and written communication skills in English.
• Ability to travel per business needs.

Preferred qualifications

• Prior experience in consulting.
• Experience at a growth stage internet/software company.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe’s Customer Success Managers are ultimately responsible for the complete post-sales lifecycle of a Stripe user, and through your partnership, users will derive maximum value from their investments, leading to project success, retention, and renewal. Few roles provide such a direct impact on the growth of the company.

What you’ll do

You will become a trusted advisor to these customers, will deeply understand their business and their needs, and help them maximize the value they get from Stripe. This role involves working closely with the user account team, senior executives and engaging in product, payments, and technical conversations at multiple levels of the organization. You will be the user’s internal advocate, helping ensure an excellent Stripe experience, and gathering feedback on ways that Stripe can build the next generation of user-focused solutions. You will love this job if you are a natural relationship and business builder. 

Responsibilities

• Lead the post-sale engagement, retention, and growth of your customers, partnering closely with the Account Executive
• Support expansion of your accounts - identify opportunities, drive business outcomes, ensure customers are successful in partnership with the account team
• Build and foster relationships with senior executives in business, product, engineering, finance, and IT in partnership with the Account Executive and team
• Evangelize Stripe customer success stories and customer success systems and processes
• Articulate and drive customer use cases, customer value and expansion while maintaining trusted customer advisor status
• Serve as a trusted payments and commerce advisor to the customer and educate them on the use and benefits of our products and our industry
• Aligned with the account team, perform business reviews to align on business priorities, Stripe product roadmap, review services satisfaction, share usage patterns or insights, surface issues, provide guidance on how to optimize the value from Stripe, and identify product expansion opportunities. 
• Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience
• Drive overall account health including payments performance, cost optimization, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of experience in a client-facing role ideally customer success, managing relationships with large, global, and complex organizations, preferably working with a technical product
• Strong analytical skills and operating rigor
• Strong executive presence and presentation skills, particularly for in-person meetings with multiple stakeholders
• History of success as a consultant, pre-sales, technical account management, or equivalent
• Experience building comprehensive account plans
• Proven track record of achieving targets and goals, preferably in a sales setting
• Track record of managing large, complex projects and/or programs
• Experience handling difficult customers or situations and can demonstrate resolutions
• Must work within a team environment with sales and services peers
• Ability to navigate data and people to find answers
• A strong understanding of our business and products, and an ability to research/self-starter

Preferred qualifications

• Sophisticated business sense and understanding of underlying drivers and strategy of our user’s businesses
• Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions
• Willingness to tackle things on your own
• A capability to work well with a wide range of people, both internally and externally
• The motivation and flexibility to work well in a high-growth environment where things change quickly

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe’s Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company.

What you’ll do

We are looking for a motivated and curious professional to manage a book of enterprise customers. The CSM will deliver proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business. 

The ideal candidate is analytical and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. 

Responsibilities

• Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of Stripe’s enterprise customers
• Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction 
• Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights 
• Perform business reviews to align on user priorities, review payments performance metrics, share Stripe product roadmap and provide guidance on how to optimize the value from Stripe
• Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience
• In coordination with an account team, support book expansion--identifying and surfacing opportunities to ensure customers are successful.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 4+ years of experience in a client-facing role ideally in enterprise relationship management, partnering with large, global, and complex organizations, preferably working with a technical product
• Strong business sense and understanding of underlying drivers and strategy of our user’s businesses
• Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions
• Strong analytical skills
• Excellent operating rigor including organizational and time management skills
• Strong executive presence and presentation skills, particularly for in-person meetings with multiple stakeholders
• History of success as a consultant, pre-sales, technical account management, or equivalent
• Proven track record of achieving targets and goals, preferably in a sales setting
• Track record of managing large, complex projects and/or programs
• Has handled difficult customers or situations and can demonstrate resolutions
• Willingness to tackle things on your own
• Ability to navigate data and people to find answers
• A capability to work well with a wide range of people, both internally and externally
• The motivation and flexibility to work well in a high-growth environment where things change quickly

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe’s Professional Services Sales team works with our most strategic users; You will help customers accelerate their growth and adoption on Stripe. This role is responsible for leading strategic conversations during pre-sales that will transform the payments and financial infrastructure for leading enterprises, ultimately driving revenue growth through our professional service offerings.

What you’ll do

As an Enterprise Services Manager, you will sell large Professional Services engagements to strategic clients and drive Stripe’s future growth engine by building relationships with prospective users and turning them into happy Stripe users.

Responsibilities

• Own the entire Professional Services sales cycle for enterprise companies.
• Partner with Account Executives on named account lists to develop account plans aimed at winning and expanding Professional Services business with enterprise clients.
• Drive the success of Professional Services by managing and forecasting bookings.
• Craft custom proposals that align with clients' business outcomes, utilizing services across Professional Services and partner offerings.
• Advise senior leadership in customer organizations on building business cases for digital transformation.
• Lead pre-sales workshops with customers, focusing on strategy, vision, discovery, and assessment.
• Shape Professional Services deals, and build and negotiate contracts/Statements of Work.
• Engage with Product and Engineering teams to influence product strategy for large clients.
• Collaborate effectively with GTM partners to integrate complementary strategies and drive mutual growth objectives.
• Prepare the delivery team with user insights to ensure that the delivery aligns with the desired business outcomes.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of professional services sales experience, preferably at a technology company or a consulting firm, with a track record of top performance.
• Proven experience in pre-sales and sales of sizable service engagements, as well as in contract and Statement of Work (SOW) development.
• Demonstrated ability to lead large transformational engagements using disruptive technologies.
• Thrives on the urgency and importance of working with our largest customers, achieving set objectives while balancing competing priorities.
• Ability to understand complex business requirements and develop tailored solutions.
• Demonstrated ability to navigate ambiguity to produce strategic insights and identify opportunities.

Preferred qualifications

• Knowledge of the sales cycles associated with a SaaS product or technology platform for strategic enterprise customers.
• An in-depth understanding of the buyer journey and the ability to lead complex, multi-party sales in a highly consultative manner.
• Experience working with upper middle market and enterprise companies.
• A proven track record of driving cross-functional alignment among a broad set of stakeholders, including engineering, sales, support, product, marketing, data science, and senior leadership, to achieve growth targets.
• Experience in building and scaling a go-to-market (GTM) growth discipline, including the development of strategy, processes, and operating models.
• Proven ability to create a strong growth culture within a team.
• Background in a growth-stage internet/software company and/or the payments industry.
• Familiarity with APIs and their role in digital solutions.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Global Alliances and Channels team focuses on building, supporting and going to market with professional services firms including systems integrators, consultancies, and managed services providers such as Accenture, PwC, Deloitte, Infosys and others. In addition, the team leads the go-to-market initiatives with our strategic technology alliance partners including AWS, Salesforce, Adobe and others. Our objective is to ensure users have access to the broadest set of solutions leveraging the Stripe platform and the deepest set of technology and industry experts, while at the same time ensuring our partners and Stripe build large, mutually beneficial businesses together.

The Strategic Global Alliances (SGA) team focuses on a subset of our highest priority partnerships. These partnerships operate at global scale with Stripe and present opportunities to create significant sales pipeline, deals sold, joint solutions and scaled delivery expertise.

What you’ll do

The Partner Development Manager role will support the overall success of Stripe's Global Alliance with Accenture and other key GSI’s in EMEA, driving joint GTM (Go To Market) and co-sell. You will work alongside the Accenture Global Partner Development Manager (PDM) and other GSI PDM’s to drive net new demand for the partnership in the field across key markets in EMEA. This position is focused on deepening our joint sales motion, joint solutions and delivery capabilities. This position is fast-paced, highly visible, and aligned to quarterly metrics. As a Partner Development Manager you will hold a holistic view of the business, generated by and engaged with Accenture and other partners in EMEA, and will work across the Stripe Sales segments to enhance and grow partner-related Stripe revenue.

You will work cross-functionally with Partner Sales Managers, Partner Development Leadership, and Stripe AEs. You will demonstrate an understanding of the Stripe Partner Ecosystem and the Stripe sales organization, and can recognize high impact opportunities, solutions, support deals for successful engagement with partners, and maintain high business hygiene.  

You will drive towards end-customer value that results in business growth to both Accenture (and other GSI’s) and Stripe by being partner-centric in all activities, serving as a leader and advocate for them within Stripe, and accurately representing Stripe within the partner's organization. 

Responsibilities

• Partner with Global Accenture PDM and other GSI PDM’s on building strategy, joint solution development, partner enablement, pipeline development and deal closure in the EMEA region. 
• Work closely with Accenture and other GSI counterparts to enable Stripe and partner sales teams on the unique joint value prop, lead account mapping workshops, blitz days and co-create opportunities together.
• You will orchestrate and partner with cross-functional resources to support Stripe partner Co-Sell and GTM activities and create/ maintain a long-term, scalable joint GTM model that drives Partner and User success.
• Support key deal execution with Partners, both pre-sales and post-sales (working with Stripe PSMs, PSEs, SAs, and AEs)
• Support weekly pipeline reviews to ensure pipeline information is thorough and accurate
• Broker internal resources, tools, references and/or investments needed to achieve quarterly goals

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred experience is a bonus, not a requirement.

Minimum requirements

• 10+ years of technology GTM experience
• Strategy, sales and development experience, working alongside consulting partners or ISVs
• Process oriented mindset with desire to solve individual challenges while building for scale in mind
• Excellent communication and presentation skills, with the ability to speak to different functional leadership both internally and externally
• Ability to both lead and be a team player on cross-functional teams that include technical, sales, product, and support resources from Stripe and the partner.  Creative in terms of leveraging resources to drive outsized impact.
• Willingness to travel be present with partners and sellers in front of our Users and prospects
• Ability to build and execute territory and opportunity-specific plans, in partnership with the Global PDM and other cross functional resources
• Excellent ongoing operational hygiene, accurately representing sales and partner activities in Salesforce

Preferred Experience

• Accenture direct or in-direct GTM experience
• Experience driving GTM GSI’s such as PwC, Cognizant, Infosys, Deloitte
• Exposure to payments, commerce and Q2C landscape, and understanding of how Stripe’s stack can differentiate and compliment ISV solutions in different integration models. 
• Experience building successful joint GTM solutions with partners

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

To advance Stripe’s important mission, we are building a world class Internal Audit (IA) team. Our purpose is to strengthen the organization’s ability to create, protect, and sustain value by providing the board and management with independent, risk-based, and objective assurance, advice, insight, and foresight. We are consumed with the goal of moving as fast as the business, being powered by technology, and increasing the maturity of Stripe’s controls where it matters the most.

Our IA team is responsible for providing objective assurance on the design and operational effectiveness of Stripe’s internal controls and business processes, its compliance with laws and regulations, its risk management framework, and other governance processes. We’re looking for a candidate with deep treasury, finance, safeguarding, operations, and regulatory compliance audit experience who will help us build and scale a global audit program.

What you’ll do

As a member of the EMEA IA team you will be central to shaping our audit landscape in one of the most dynamic sectors of FinTech. In this pivotal role, you will help drive the execution of a comprehensive, risk-based internal audit strategy that not only anticipates emerging risks but also aligns seamlessly with our management's vision and regulatory landscape.

As a member of the Internal Audit team, you will harness your expertise in governance, risk management, and internal controls to produce invaluable assessments that empower our Board, Audit Committee, and senior leadership to make informed, strategic decisions. This is more than just an auditing position; it's an opportunity to influence the very framework of our operations, protect our organization from unforeseen challenges, and bolster our commitment to excellence and compliance in the rapidly evolving world of Fintech. If you're looking to make a significant impact and elevate your career in an innovative and supportive environment, this is your chance to step into a role where your insights will drive meaningful change and ensure our continued success.

This position is office-based in Dublin, Ireland or London, UK 

Responsibilities

• Develop and provide input into a risk-based internal audit strategy that ensures comprehensive, end-to-end audit coverage. This strategy should reflect emerging risks, management priorities, and regulatory obligations. 
• Oversee evaluation and testing of governance, risk management, internal controls, compliance, financial reporting, and operational processes to ensure their effectiveness, accuracy, and regulatory compliance.
• Produce objective and timely assessments and reports for the Board, Audit Committee, and senior leadership on issues related to risk management, controls, and governance.
• Ability to engage with partners and regulators; help prepare and present audit evidence and findings to enhance confidence in our internal oversight processes.
• Clearly communicate complex risks and impacts to senior stakeholders, including the Board, Audit Committee, and regulators (e.g., FCA, CBI).
• Collaborate with stakeholder teams to translate audit findings into durable, structural remediation plans while building and sustaining business relationships to support ongoing audit planning and execution.
• Invest in understanding the business to better identify areas of need and opportunities to advise.
• Research and stay current on applicable regulatory requirements and (e.g., GAAP, IFRS, PSD2, EMD2, EBA, etc.), emerging trends and best practices. 

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of experience in internal auditing, risk management, or compliance, preferably within the banking or financial services sector.
• Experience of auditing treasury operations, liquidity risk frameworks, stress testing, protections for customer funds including segregation, reconciliations, and custody controls.
• Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
• Strong experience in risk-based audit planning, execution, and reporting across governance, compliance, financial reporting, and operational controls.
• Professional certification such as CIA, CPA, CAMS, CRCM or similar is required (or active pursuit).
• Strong analytical skills with experience using data analytics and continuous monitoring tools to support audit activities.
• Excellent written and verbal communication skills; ability to present complex issues clearly to non-technical senior stakeholders.
• Proven ability to lead cross-functional remediation efforts and track closure of corrective actions.
• High degree of integrity, independence, and professional skepticism.
• Expertise in auditing financial controls and operations with a working knowledge of regulatory compliance.

Preferred qualifications

• Master’s degree in Accounting, Finance, MBA, or related advanced degree.
• Prior experience in a regulated financial institution or network with complex relationships among network partners.
• Experience with audit management software, automation platforms, and advanced data analytics.
• Demonstrated track record of building continuous audit/monitoring programs.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Our users are the heart of our business. Stripe’s Global Customer Success Team is responsible for managing our largest and most strategic relationships, such as Lyft, Doordash, and Shopify.

What you’ll do

In this manager role you’ll be responsible for a high-performing team of Customer Success Managers. You’ll lead and coach the team, helping them deliver on ambitious targets, as well as roll up your sleeves to work directly with executives at existing enterprise Stripe customers.

Responsibilities

• Recruit, train, and lead a team of Customer Success Managers
• Help drive an engagement model focused on high growth accounts 
• Develop both the long-term vision and strategy for the team and drive progress toward key metrics
• Be accountable for increasing revenue, managing day-to-day operations, and scaling the team
• Coach, mentor, and guide the team in developing consultative and solution-based customer success and sales skills
• Effectively work cross-functionally across the organization to shape Stripe’s solutions to meet client needs
• Inspire, motivate, and enable individual development to promote career growth of direct reports

Who you are

The ideal candidate for this role will be a self-starter who has demonstrated success dealing with ambiguity, operating in a high-growth environment, and solving complicated problems with limited oversight. They will have management and leadership experience scaling a technology sales team, superior communication skills, and a knack for understanding unique customer needs. We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 7-10 years of technology sales or account management experience with 3-5 years of people management experience
• Experience leading sales, account management and operations in an early stage, high-growth technology environment
• Ability to hire, train, and coach a high-performance Customer Success team
• Ability to support the Customer Success Managers’ efforts through strategic advice on account strategies, and serving as executive sponsor with key relationships
• Demonstrated passion for Stripe’s mission

Preferred qualifications

• Prior experience leading a scaled customer success team
• Prior experience at a growth stage Internet/software company
• Payments experience
• Prior experience in customer success, enterprise account management, partnerships and/or business development

About Life360

Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app and Tile tracking devices empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 88 million monthly active users (MAU) across more than 150 countries. 

Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends that basically are family). 

Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.

We are AI Native

We are building an AI native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process.

Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy.

About the Role

As we grow Life360 Internationally we are looking to add an experienced Lifecycle Marketing Manager to support our expansion. With proven success in the US, Canada, United Kingdom and Australia, a strong International user base and a compelling value proposition around family safety, we are continuing to build out our international team to support our growth.

We are looking for a technically skilled LCM Marketing Manager who will report to the LATAM Integrated Marketing lead and will take a leading role in defining the strategy and execution of Lifecycle marketing campaigns that help build awareness, acquire, engage, and retain Life360 members in our LATAM region, with the focus in Spanish, Portuguese and English. You will own upsell & engagement comms in our priority LATAM markets as well as playing a key role in launching new market initiatives and bringing new products to our international members. 

This role can be based in London, with a hybrid model of remote and in-person/office meetings (2 -3 days a month), or remotely from Mexico. 

The UK-based salary range for this position is 81,500 to 97,000.Additionally we offer equity.  We take into consideration an individual's background and experience in determining final salary - therefore, base pay offered may vary considerably depending on job-related knowledge, skills, and experience.

What You’ll Do

Primary responsibilities include, but are not limited to:

• Structure the first regional LCM plan for LATAM with a strategic opportunity to drive impact and scale.
• Be well versed in building email, in-app, and push notification comms on our Braze marketing engagement platform
• Manage the end-to-end cross-channel (email, push, in-app messages) marketing campaign process from concepting, brief kickoffs, design advisory, translation/localisation and targeting strategy
• Work with the CRM/Lifecycle Marketing team to run tests that help define content, cadence, and channels that optimise for customer engagement and retention
• Define best practices for International LCM infrastructure including segmentation, translations, channel performance and the implementation of new channels
• QA campaigns with test engineering and marketing QA teams
• Aggregate, summarise, and share campaign results that have clear insights and takeaways
• Collaborate with Product Managers, Marketers, and Engineering to implement Lifecycle marketing plans and any required technical changes on our marketing platform (Braze) for seamless campaigns
• Partner with stakeholders in Product, Creative, Testing, Legal, Finance and more to support our international marketing roadmap

What We’re Looking For 

We are looking for candidates with a diverse background that will compliment the skills and backgrounds of the current team. If you don’t fit all the criteria below please apply anyway as this list is more of a preference rather than a rule. Our priority is for a well rounded team that delivers results:

• Knowledge of digital marketing platforms with technical Braze experience
• Experience launching and/or managing international marketing efforts across multiple languages. Fluency in either Portuguese or Spanish - both are a plus.
• Experience in B2C subscription business (ideally app based with a freemium model)
• A hustle “can-do” attitude with a growth mindset - hunger and curiosity to dig in and find high leverage efforts to drive the business
• Ability to navigate in a fast paced environment and build relationships.
• At least 5+ years of marketing experience, specifically in owned media channels such as email marketing and in-app marketing
• Experience driving revenue and engagement through LCM campaigns
• Effective time management, creative, analytical, and organisational skills
• A self-starter with a strong work ethic 
• Strong at data analysis and making data-informed decisions
• Strong communicator both written and verbal who excels in fast-paced and collaborative environments
• Strong attention to detail and project management skills

Our Benefits 

• Industry leading compensation
• Hybrid working in central London with flexibility to do remote working weeks
• Generous holiday options with flexible PTO
• Bi-annual company retreats
• Learning & Development programmes
• Private comprehensive health & dental insurance
• Employee assistance programme for mental well being
• Free Life360 Platinum Membership for your preferred circle
• Free Tile Products

Life360 Values

Our company’s mission driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference 

• Be a Good Person - We have a team of high integrity people you can trust. 
• Be Direct With Respect - We communicate directly, even when it’s hard.
• Members Before Metrics - We focus on building an exceptional experience for families. 
• High Intensity, High Impact - We do whatever it takes to get the job done. 

Our Commitment to Diversity 

We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.

We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.  

We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying!

#LI-Remote

Your Role

We’re looking for a Senior Scrum Master to join our product team. Top teams use our products to help them excel, and we’re looking for a brilliant Senior Scrum Master to help build them.

As a Senior Scrum Master, you’ll:

• Assist your teams. You’ll utilise your knowledge and experience of Agile frameworks to coach and empower your teams, while being flexible with changing needs.
• Drive outcome-focused decisions. You'll coach your teams with empathy and expertise, guiding them toward outcome-driven decisions that help us achieve company goals.
• Create and prioritise efficiency. You’ll navigate risks and dependencies, anticipate and mitigate technical collisions, remove impediments, and adjust plans as needed to support seamless delivery. 
• Mentor. You’ll help develop other Scrum Masters, leading and contributing to initiatives that further our practice across the company.
• Be part of a team. You’ll be supported by other Scrum Masters, with a work environment centred on transparency, empathy, trust and encouragement. We want to be the best we can be—and have fun while we do it.

For this role, we're currently considering candidates who live within a commuting distance of our office in London. But with our flexible work policy, there aren't any current requirements for the number of days you come to the office.

Must-Haves

• An experienced coach. You’re a proven product development leader with expertise in Agile frameworks, guiding teams and organisations to maximise performance.
• An Agile advocate. You embrace, practice and openly communicate the benefits of Agile values and processes.
• A trusted partner. You make each team you’ve worked on better by building strong relationships steeped in trust.
• A strong communicator. You engage and align with stakeholders at all levels, clearly express trade-offs, and generate an understanding of solutions that are best for everyone.
• A champion of continuous delivery and quality. You guide Agile teams to deliver high-quality, working software frequently—quality is never an afterthought.
• Customer-oriented. You know that making our users’ lives easier is our number one priority, so you guide teams to remain focused on delivering measurable outcomes that improve the customer experience.

Nice-to-Haves

• Diverse toolbelt. You understand the benefits of multiple product development frameworks—such as Lean, Waterfall, Kanban, Scrum, etc.—as well as their unique value and how they can complement each other to drive effective outcomes.
• Experience working with a global team. Our product team is spread across the U.S. and Europe, and remote collaboration skills will be part of the job.

Our Role

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas. 
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech stack and hardware to do your best work.
• Support your mental and physical health. We care about our employees’ wellbeing. Our Employee Assistance Program, employee resource groups and fitness partner Peerfit have you covered.
• Cover your medical insurance. We have multiple plans to pick from to ensure you’ll have the coverage you (and your dependents) want, including vision, dental, fertility healthcare and family forming benefits.

Compensation

Your Role

We’re hiring a Senior SDET to join one of our cross-functional product teams in our Football & Rugby group. This squad are focused on building cutting-edge solutions sports teams use to influence how they compete and recruit, supporting key products like Statsbomb and Wyscout, plus new greenfield projects as we expand.

As a Senior SDET, you’ll:

• Improve quality. You’ll drive measurable improvements in product quality and delivery speed. You’ll empower teams to solve tough challenges, bringing in proven practices that enhance quality and accelerate development.
• Collaborate. You’ll be an integral part of a cross-functional team, collaborating closely with coworkers across Engineering, Product, Design and Scrum, all to ensure the delivery of high-quality products.
• Strategise. You’ll use your customer and system understanding to create risk-based testing approaches and plans that focus on user experiences. Overall, you’ll ensure our products meet and exceed user expectations.
• Automate. By aligning our processes with development speed, you’ll make informed decisions on what, how and when to automate.
  Coach. You'll use your technical and quality expertise to guide others on the team to raise their bar. As the quality point person, you’ll influence and challenge teams to incorporate quality best practices in everything they do.

For this role, we're currently considering candidates who live within a commuting distance of our office in London. But with our flexible work policy, there aren't any current requirements for the number of days you come to the office.

Must-Haves

• A focus on quality. You understand quality in the big picture and strive to use what you know to improve quality and velocity.
• Technical know-how. You have in-depth experience with testing desktop and web applications, as well as a deep knowledge of automation and its industry-recognised principles. You've implemented the test pyramid and have experience  working with developers and QA to shift testing left.
• A customer focus. You think critically about user experience and ensure our testing approach adapts to match those workflows.

Nice-to-Haves

• Experience with Playwright. As this is one of the key frameworks we use, commercial experience with it is a plus.
• Familiarity with hardware. You’ve had experience working with relevant hardware products, such as wearable devices.

Our Role

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas.
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech you need to do your best work.
• Support your wellbeing. Depending on location, we offer medical and retirement benefits for employees—but no matter where you’re located, we have resources like our Employee Assistance Program and employee resource groups to support your mental health.

Compensation

As the Director of Pricing Strategy, you will hold a key role in designing and executing Trustpilot’s monetisation strategy globally, which underpins the company’s growth. Reporting into the Senior Director of Pricing & Monetisation, your main goal will be the optimization and maintenance of our packaging offering, to ensure that our lineup of products offers the right value to our customers, in alignment with our proposition for our different customer segments and markets.  As we launch new product features, you will work closely with our Product and Product Marketing teams to decide how to best package them in our plans to optimize upgrade rates and revenue generation from new innovations. In addition to this, a key part of the role will 

In addition to this, a key part of the role will be future-proofing our monetisation strategy by diversifying our revenue streams. SaaS is constantly evolving and pricing strategies are evolving with it. You will research, design and pilot new monetisation models different and / or additive to the more traditional SaaS subscription model to explore opportunities for innovation that better align the value created for customers to how we price our products and monetise our platform. 

An entrepreneurial and curious attitude will be fundamental to being successful in this role, as you will often need to deep dive into different topics and collect different perspectives to scope out potential opportunities. Whilst focusing on long-term strategy development will be critical, the successful candidate will also have a ‘get it done’ attitude with a willingness to go above and beyond to deliver results, keeping different senior stakeholders accountable. This role is cross-functional in nature. You’ll conceptualize, size, and work through initiatives end to end, partnering with teams such as Product, Data Science, Marketing, Product Marketing, Legal, and Finance. 

What you'll be doing:

• Lead in developing and optimizing our core B2B proposition, to ensure our lineup of plans delivers on our customer needs and is highly competitive in the market. 
• Collaborate with Product and Product Marketing to define which new features to develop, and take the lead on deciding how to best package them (e.g. bundling, add-on, tiering, etc.)
• Use a combination of your commercial judgment, analytical skills, competitor research, and feedback from our customers and Commercial team to ideate new pricing & monetization models for Trustpilot, to increase our NRR. 
• Support the Senior Director for Pricing & Monetization in the yearly annual process for budget setting and company goals. 
• Explore net new ancillary revenue opportunities, from initial hypothesis to business cases and concept development, to end-to-end project delivery. 
• Constantly monitor market trends, key industry events, established SaaS players, and influencers to bring in an ‘outside-in’ perspective to the business to inform internal efforts. 
• Constantly collaborate with your Pricing & Monetisation colleagues to make sure our plans are priced competitively and in accordance with the value we provide to customers.

Who you are: 

• Proven track record of delivering commercial initiatives, with high visibility within the company, clear ownership and accountability, and proven impact on the business financials.
• Experience in highly matrixed companies, ideally in pricing, monetization, or strategy & operations roles, with proven ability to deliver autonomously in fast-paced environments. 
• Familiarity with different pricing and subscription models across SaaS and B2B markets, with a deep understanding of how SaaS metrics work and are correlated (NRR, churn, rule of 40, etc.)
• Comprehensive stakeholder management skills including the ability to influence senior leaders in your day-to-day interactions.
• High levels of curiosity, entrepreneurial mindset, and ability to cope with ambiguity to explore new opportunities, and ‘get it done’ attitude to constantly pursue these opportunities, even in situations where you will need to convince everyone else of why your idea is worth pursuing.
• Strong analytical skills and commercial acumen: comfortable creating compelling business cases.

Benefits:

Copenhagen

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated) 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Central office with  a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms 
• Employee discounts to restaurants and shops
• Restricted Stock Units

As the Director of Pricing Strategy, you will hold a key role in designing and executing Trustpilot’s monetisation strategy globally, which underpins the company’s growth. Reporting into the Senior Director of Pricing & Monetisation, your main goal will be the optimization and maintenance of our packaging offering, to ensure that our lineup of products offers the right value to our customers, in alignment with our proposition for our different customer segments and markets.  As we launch new product features, you will work closely with our Product and Product Marketing teams to decide how to best package them in our plans to optimize upgrade rates and revenue generation from new innovations. In addition to this, a key part of the role will 

In addition to this, a key part of the role will be future-proofing our monetisation strategy by diversifying our revenue streams. SaaS is constantly evolving and pricing strategies are evolving with it. You will research, design and pilot new monetisation models different and / or additive to the more traditional SaaS subscription model to explore opportunities for innovation that better align the value created for customers to how we price our products and monetise our platform. 

An entrepreneurial and curious attitude will be fundamental to being successful in this role, as you will often need to deep dive into different topics and collect different perspectives to scope out potential opportunities. Whilst focusing on long-term strategy development will be critical, the successful candidate will also have a ‘get it done’ attitude with a willingness to go above and beyond to deliver results, keeping different senior stakeholders accountable. This role is cross-functional in nature. You’ll conceptualize, size, and work through initiatives end to end, partnering with teams such as Product, Data Science, Marketing, Product Marketing, Legal, and Finance. 

What you'll be doing:

• Lead in developing and optimizing our core B2B proposition, to ensure our lineup of plans delivers on our customer needs and is highly competitive in the market. 
• Collaborate with Product and Product Marketing to define which new features to develop, and take the lead on deciding how to best package them (e.g. bundling, add-on, tiering, etc.)
• Use a combination of your commercial judgment, analytical skills, competitor research, and feedback from our customers and Commercial team to ideate new pricing & monetization models for Trustpilot, to increase our NRR. 
• Support the Senior Director for Pricing & Monetization in the yearly annual process for budget setting and company goals. 
• Explore net new ancillary revenue opportunities, from initial hypothesis to business cases and concept development, to end-to-end project delivery. 
• Constantly monitor market trends, key industry events, established SaaS players, and influencers to bring in an ‘outside-in’ perspective to the business to inform internal efforts. 
• Constantly collaborate with your Pricing & Monetisation colleagues to make sure our plans are priced competitively and in accordance with the value we provide to customers.

Who you are: 

• Proven track record of delivering commercial initiatives, with high visibility within the company, clear ownership and accountability, and proven impact on the business financials.
• Experience in highly matrixed companies, ideally in pricing, monetization, or strategy & operations roles, with proven ability to deliver autonomously in fast-paced environments. 
• Familiarity with different pricing and subscription models across SaaS and B2B markets, with a deep understanding of how SaaS metrics work and are correlated (NRR, churn, rule of 40, etc.)
• Comprehensive stakeholder management skills including the ability to influence senior leaders in your day-to-day interactions.
• High levels of curiosity, entrepreneurial mindset, and ability to cope with ambiguity to explore new opportunities, and ‘get it done’ attitude to constantly pursue these opportunities, even in situations where you will need to convince everyone else of why your idea is worth pursuing.
• Strong analytical skills and commercial acumen: comfortable creating compelling business cases.

Benefits: 

London

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, increasing to 28 days after 2 years of employment 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
• Independent financial advice and free standard professional mortgage broker advice
• Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career
• Private Medical Insurance
• Critical Illness Cover
• Restricted Stock Units

Your Role

We’re looking for a Sr. Account Executive to join our team, focusing on our licensing business across select accounts globally in verticals leveraging predictive modeling.

As a Sr. Account Executive, you’ll:

• Lead licensing growth and expansion. You’ll manage a high-value portfolio of licensing partners and can establish a network that will allow you to establish new clients.
• Focus on people. You’ll work in a consultative manner to build deep relationships with licensing partners, becoming a trusted advisor who understands their business goals and market dynamics.
• Work toward ambitious goals. You’ll achieve monthly, quarterly and annual targets—including revenue growth and can generate new business pipeline while closing out deals. You can qualify efficiently and effectively to help manage your pipeline consistently.

For this role, we're currently considering candidates who live within a commuting distance of our offices in Barcelona and can attend the office 3 days a week. 

Must-Haves

• Sports industry knowledge. You have a strong understanding of the football and sports licensing landscape in the global world of predictive analytics, with the ability to navigate multi-stakeholder relationships.
• An excellent communicator. You work confidently with everyone from executives to end users, serving as a trusted advisor throughout the partnership lifecycle.
• Proactive and data-driven. You don't wait for direction to reach out to partners. You monitor usage metrics and market trends and have the courage and tenacity to own the full sales cycle
• Organised and high-volume capable. You can handle multiple conversations across different channels and accounts while maintaining a clear commitment to MEDDICC helping to qualify the opportunities at hand.

Nice-to-Haves

• Multilingual. English plus one other fluent language preferably Spanish, German or French and additional languages a bonus
• Experienced in partnership or licensing roles. You’ve worked in sales, account management or customer success—ideally within a SaaS environment.
• Hudl product knowledge. You’re familiar with the Hudl ecosystem and can showcase the value of our analysis, scouting and data tools.
• Analytical mindset. You’re comfortable diving into metrics to identify expansion opportunities, retention risks and partner health scores.
• Connected in the market. You have a robust network across companies and projects leveraging data for predictive algorithms in sports markets.
• SaaS and CSM best practices. You understand concepts of different sales methodologies to help you maximize value for our customers

Our Role 

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas.
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech you need to do your best work.
• Support your wellbeing. Depending on location, we offer medical and retirement benefits for employees—but no matter where you’re located, we have resources like our Employee Assistance Program and employee resource groups to support your mental health.

Compensation

Your Role

We’re looking for a Sr. Account Executive to join our team, focusing on our licensing business across select accounts globally in verticals leveraging predictive modeling.

As a Sr. Account Executive, you’ll:

• Lead licensing growth and expansion. You’ll manage a high-value portfolio of licensing partners and can establish a network that will allow you to establish new clients.
• Focus on people. You’ll work in a consultative manner to build deep relationships with licensing partners, becoming a trusted advisor who understands their business goals and market dynamics.
• Work toward ambitious goals. You’ll achieve monthly, quarterly and annual targets—including revenue growth and can generate new business pipeline while closing out deals. You can qualify efficiently and effectively to help manage your pipeline consistently.

For this role, we're currently considering candidates who live within a commuting distance of our offices in London. But with our flexible work policy, there aren't any current requirements for the number of days you come to the office.

Must-Haves

• Sports industry knowledge. You have a strong understanding of the football and sports licensing landscape in the global world of predictive analytics, with the ability to navigate multi-stakeholder relationships.
• An excellent communicator. You work confidently with everyone from executives to end users, serving as a trusted advisor throughout the partnership lifecycle.
• Proactive and data-driven. You don't wait for direction to reach out to partners. You monitor usage metrics and market trends and have the courage and tenacity to own the full sales cycle
• Organised and high-volume capable. You can handle multiple conversations across different channels and accounts while maintaining a clear commitment to MEDDICC helping to qualify the opportunities at hand.

Nice-to-Haves

• Multilingual. English plus one other fluent language preferably Spanish, German or French and additional languages a bonus
• Experienced in partnership or licensing roles. You’ve worked in sales, account management or customer success—ideally within a SaaS environment.
• Hudl product knowledge. You’re familiar with the Hudl ecosystem and can showcase the value of our analysis, scouting and data tools.
• Analytical mindset. You’re comfortable diving into metrics to identify expansion opportunities, retention risks and partner health scores.
• Connected in the market. You have a robust network across companies and projects leveraging data for predictive algorithms in sports markets.
• SaaS and CSM best practices. You understand concepts of different sales methodologies to help you maximize value for our customers

Our Role 

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas.
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech you need to do your best work.
• Support your wellbeing. Depending on location, we offer medical and retirement benefits for employees—but no matter where you’re located, we have resources like our Employee Assistance Program and employee resource groups to support your mental health.

Compensation

Your Role

We’re looking for a customer-obsessed Product Design Manager to lead design for our North American Sports (NAS) experience: defining the NAS design strategy, building a high-performing team, and shipping work that changes how elite sports organisations operate. You’ll set the vision, own experience quality, partner with Product and Engineering to shape a 12-18 month roadmap, and embrace AI at every step of the design process.

As a Product Design Manager, You’ll

Define and own the NAS design strategy
Set the experience vision for North American Sports. Identify where products should converge into shared workflows and where they need to stay specialised, grounded in deep customer understanding, business outcomes, and a 12-18 month roadmap.

Be relentlessly customer-obsessed
Build a culture of customer obsession across your team and your build partners. Ensure design decisions trace back to a real user need - whether that’s the analyst reviewing video all day, the scout evaluating 200 prospects a week, or the coach who needs answers in the moment.

Own cross-product experience quality
Own the end-to-end experience across video analysis, performance, scouting, and recruiting tools. Use Hudl’s UXQ Heuristics as a shared quality language in critiques, reviews, and quality checks. Reduce friction and context-switching while championing consistency through the Uniform design system.

Embed AI into how your team works
Lean into AI to accelerate research synthesis, generate and test prototypes faster, run design QA checks, and explore more of the solution space. Help your designers build confidence with AI-enabled workflows and push the team to stay at the frontier of what’s possible.

Be a player-coach
Manage and develop a small team of designers through hands-on leadership. Set clear expectations around craft, platform-first thinking, and data-informed decision-making. Build individual development plans around UX competencies and create an environment where designers do the best work of their careers.

Build strong partnerships
Design doesn’t ship alone. Build deep, trust-based partnerships with your Product, Engineering, Scrum, and Quality counterparts.

Bring clarity to complexity
Guide teams through ambiguous, multi-product workflows by asking the right questions, leveraging insights, and balancing simplification with elite-level customisation.

Drive strategic alignment
Operate at the segment level to ensure consistency across squads, align roadmaps 12-18 months out, and steward cohesive experiences.

Take full ownership of outcomes
Own experience quality and impact across your space, grounding work in business results, customer satisfaction, and learning velocity.

For this role, we're currently considering candidates who live within a commuting distance of our offices in London. But with our flexible work policy, there aren't any current requirements for the number of days you come to the office.

Must-Haves

Customer-obsessed
You don’t just advocate for users - you build a practice around understanding them deeply, and you hold your team and build partners to that standard.

Strategic design leader
You connect design work to business, platform, and company goals - not just user needs in isolation.

Proven player-coach
You have experience managing designers, developing talent, and leading by example when the work demands it.

Deeply curious about professional sport
You understand (or are hungry to learn) the world of professional and college sports - the pressure, the workflows, and what it means to design for analysts, coaches, scouts, and decision-makers.

Systems thinker
You have a platform-first mindset and experience driving consistency through design systems.

Data-informed and research-grounded
You translate qualitative and quantitative insights into clear design direction and can articulate why a decision was made.

Clear communicator
You tell compelling stories, build alignment across disciplines, and can hold the room in a strategy review.

Comfortable with complexity
You’ve designed for expert users, enterprise systems, or multi-product experiences and know how to balance power with usability.

Quality-driven
You have experience using heuristic frameworks to evaluate and raise the bar on experience quality, alongside strong accessibility and critique practices.

AI-forward
You have started to use AI to accelerate your own design work and are excited to help a team adopt AI-augmented workflows across research, prototyping, and QA.

Strong portfolio
You can show end-to-end UX work across complex or multi-product experiences.

Nice-to-Haves

• Direct experience in professional sports - either designing for sports organisations or working within one.
• Experience shipping AI-enhanced product features (not just using AI in your workflow, but building AI into the product).
• Multi-product or cross-platform design experience at scale.

What Success Looks Like

In your first year, you’ll have:

• Established a clear design strategy for NAS that your team, build partners, and leadership all rally behind.
• Identified the highest-friction cross-product workflows and shipped meaningful improvements that reduce context-switching and time-to-value for elite users.
• Built deep customer understanding into your team’s practice - with every major design decision grounded in real user needs.
• Embedded AI into how your team works - not as an experiment, but as standard practice across research, prototyping, and review.
• Grown your team’s capability and confidence, with clear development plans, strong build partnerships, and a shared quality language through UXQ Heuristics.
• Delivered consistently against UXQ quality, with measurable accessibility improvements
• Become the person your segment looks to for the experience vision - someone who can see 12-18 months ahead and rally a cross-functional team to get there.

Our Role

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas.
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech you need to do your best work.
• Support your wellbeing. Depending on location, we offer medical and retirement benefits for employees—but no matter where you’re located, we have resources like our Employee Assistance Program and employee resource groups to support your mental health.

Compensation

Your Role

We’re looking for an Account Executive to join our London based team and work directly with UK Universities. You’ll primarily focus on the University Education and University Sports Performance market. As a Sales team, our goal is to understand our clients' pain points and help them make the most of our solutions. This is an exciting opportunity for an ambitious professional to focus on sourcing and signing new customers.

For this role, we're currently considering candidates who live within a commuting distance of our offices in London. But with our flexible work policy, there aren't any current requirements for the number of days you come to the office.

Must-Haves

• Experience. You have some experience in a customer-facing sales role, and you’ve shown a commitment to your sales education by enrolling in a development programme. 
• Motivation. You love to beat your own records, expect the best from yourself, and want to keep improving.
• Organisational skills. You own your territory by mapping out your days with the prospects you’re going to contact.
• Passion for sport and technology. You can’t wait to bring the best sports software in the world to teams across Europe.
• Communication skills. You build relationships and network naturally. You’re not afraid to call the decision-makers and close a sale. You love to talk to people, whether it’s in person, on the phone or over video calls. 
• Innovation. You proactively plan and reimagine how to help customers.
• Teamwork. Collaboration is key to our success at Hudl. While you're adept at working independently, you also thrive in a team environment. You understand the importance of leveraging collective strengths and supporting your colleagues to achieve shared goals.
• Travel. You’re happy to hit the road and visit customers on a consistent basis, as often as a few times a month.

Nice-to-Haves

• Sports background. Previous experience in the sporting environment, particularly football is strongly preferred.
• Additional sales experience. You understand SaaS sales methodologies and consulting methodologies, know why we always put the customer first, and strive to generate revenue by excelling at technical pre-sales and solution consulting.

Our Role

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas.
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech you need to do your best work.
• Support your wellbeing. Depending on location, we offer medical and retirement benefits for employees—but no matter where you’re located, we have resources like our Employee Assistance Program and employee resource groups to support your mental health.

Compensation

Why Verifone

For more than 30 years, Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone is one of the leading electronic payment solutions brands and among the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic, and fast-paced work environment in which employees are focused on results and have opportunities to excel. We take pride in working with leading retailers, merchants, banks, and third-party partners to invent and deliver innovative payment solutions around the world. We strive for excellence in our products and services and are obsessed with customer happiness.

Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next generation of secure payment systems or finding new ways to bring electronic payments to emerging markets, the Verifone team is dedicated to the success of our customers, partners, and investors. It is this passion for innovation that drives every Verifone employee toward personal and professional success.

Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located.

What’s Exciting About the Role

Verifone is seeking a Kafka DevOps Engineer to join our Platform Engineering team. This is an operations-first role with a strong emphasis on scripting, automation, and pipeline development. You’ll be hands-on with day-to-day Kafka operations, reliability, tuning, and high availability for payment gateway solutions that process billions of transactions annually on-prem and in AWS Cloud. Beyond keeping the lights on, you’ll play a key role in building the data pipelines—of which Kafka is a core component—that power Verifone’s new AI, machine learning, and analytics initiatives. You’ll also be part of an active effort to migrate Kafka and related services to Kubernetes, giving you hands-on experience with a meaningful infrastructure modernization project. The technology footprint is broad: Redis, MongoDB, PostgreSQL, MySQL, Snowflake, and more—so you’ll grow well beyond a single-technology niche.

Key Responsibilities

Kafka Operations & Reliability

• Manage and support Apache Kafka clusters (including MSK), Kafka Connect ecosystem, and KSQL for high-throughput, fault-tolerant messaging and event streaming pipelines.
• Monitor system health, set up alerts, and drive incident response and root cause analysis (RCA).
• Handle day-to-day operational tasks including offset management, lag monitoring, consumer group management, and cluster rebalancing.
• Perform routine cluster maintenance: upgrades, configuration changes, scaling, and health checks.

Scripting, Automation & DevOps

• Develop and manage automation scripts using Python and Shell scripting to reduce manual toil and improve operational efficiency.
• Design, implement, and maintain robust CI/CD pipelines for patching automation.
• Build and maintain Infrastructure as Code (IaC) using tools such as Terraform, Ansible, or similar.
• Containerize and orchestrate workloads using Docker and Kubernetes, with the opportunity to help migrate Kafka and related services to Kubernetes.

Data Pipeline Development

• Build and optimize end-to-end data pipelines, with Kafka as a core streaming component alongside batch and ETL processes, enabling new AI, ML, and analytics use cases.
• Collaborate with development teams to implement best practices for data flow, security, scalability, and performance.
• Continuously identify and implement improvements to the software development lifecycle (SDLC).

Cloud & Infrastructure

• Manage cloud infrastructure on AWS (VMs, networking, storage, IAM, etc.).
• Support cloud migration tasks and assist in moving workloads between on-prem and cloud environments.

Required Qualifications / Skills

• 4+ years of overall engineering experience with 2+ years of hands-on experience supporting Kafka infrastructure in a large-scale production environment.
• Kafka Producer/Consumer microservices concepts and Kafka distributed architecture.
• Solid Linux fundamentals: networking basics, logs, system troubleshooting, process/memory, disk.
• Strong scripting and automation skills (Python, Bash) with a track record of reducing operational toil.
• CI/CD pipeline development and Infrastructure-as-Code experience (Terraform preferred).
• Cloud engineering skills, preferably AWS (EC2, VPC, IAM, MSK/ElastiCache, CloudWatch).
• Familiarity with observability tools (metrics/logs/tracing concepts) and incident response practices.
• Basic understanding of distributed systems tradeoffs (availability, consistency, partitions, backpressure).
• Strong communication and presentation skills with emphasis on executive communication.
• Flexible with regards to working shifts; on-call and weekends.

Preferred Skills (Highly Desired)

Data Engineering & Pipelines

• Data engineering skills including data analytics, data processing, ETL, and data lake technologies (batch and streaming, file formats like Parquet, table formats like Iceberg/Delta/Hudi, basic orchestration).
• Experience with AWS data tools (Athena, Glue, Iceberg, Redshift, etc.).
• Exposure to Kafka Streams, Apache Flink, or similar stream processing frameworks.

Database & Caching Technologies

• Operate Redis deployments for caching, ephemeral state, queues/streams, and rate limiting use cases.
• Relational DB experience: PostgreSQL and/or MySQL (indexing basics, vacuum/analyze, query plans, replication fundamentals).
• MongoDB operational familiarity (replica sets, elections, oplog basics, backup/restore).

Infrastructure & Security

• Container/Kubernetes familiarity (deployments, stateful workloads, storage classes).
• On-prem experience (VMware/KVM, storage, networking).
• Security fundamentals: least privilege, secrets management, encryption-in-transit/at-rest concepts.
• Experience working with PCI (Payment Card Industry Data Security) standards.

What We Offer

• Direct impact on Verifone’s global payment infrastructure—your work keeps billions of transactions flowing reliably every year.
• Ground-floor involvement in building the data pipelines that will drive Verifone’s AI, machine learning, and analytics strategy.
• Hands-on participation in a Kafka-to-Kubernetes migration—a resume-building modernization project from day one.
• Multi-technology exposure—Kafka, Redis, MongoDB, PostgreSQL, MySQL, Snowflake—so you grow as a well-rounded platform engineer, not a single-tool specialist.
• Mentorship from senior engineers and Kafka architects with deep production experience.
• Clear career progression path from mid-level to senior and lead engineer.
• Funded certification paths—Confluent (CCDAK, Certified Administrator), AWS (Solutions Architect, MSK Specialty), CKA—plus budget for courses and technical conferences.
• Hybrid/remote working flexibility with a collaborative team culture.
• Competitive compensation with performance-based incentives.

Our Commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

About The Role 

As a Technical Account Manager in our EMEA region, you will become the bridge between Hightouch and our largest Fortune 5000 customers. You will oversee the entire customer journey starting from kick-off to onboarding to continued customer success and finally, increased adoption. You are a product expert and will leverage your knowledge to ensure our Enterprise customers understand and utilize the Hightouch platform to its fullest extent and beyond.

In this role, you strive to understand customer requirements and issues at the molecular level. No matter your background, you have a natural curiosity to uncover a customer’s use case and help navigate to the most elegant and efficient solution. Fundamentally, you are enamored with how a company can utilize data to its fullest extent. Utilizing this curiosity and knowledge, your goal is to guide the customer into their ideal future state as well as guide the innovation of the Hightouch platform as well.

What You’ll Do

• As a critical member of the Customer Success team you will be responsible for the retention and expansion our largest Enterprise customers
• You will be part of a team that will work closely with Sales to strategize on how to increase the adoption of Hightouch within large organizations
• From a technical perspective, your primary responsibilities will be to deliver a timely and organized onboarding for customers through effective project management, ensure customers see the full value in Hightouch’s products, and advise on technical best practices
• Provide customers with clear proactive technical guidance and expertise across all our products
• Collaborate with Customer Support, Engineering, and other teams to assist with technical escalations
• Contribute towards the success of the Hightouch platform by surfacing use cases and problems to Engineering that push our product to the next level

What We're Looking For

• 5-10 years of experience in a client facing and / or technology focused role where business experience and technical acumen was combined
• Experience managing and executing technical projects with a customer-first attitude and a strong sense of empathy
• Excellent project management and communication skills
• Proven ability to quickly learn new technologies and understand complex systems (APIs, databases, reporting tools, etc.)
• Strong troubleshooting and problem solving skills with a continuous desire to improve your technical acumen
• Ability to collaborate cross functionally with different teams and types of people
• Ability to work under pressure, deadlines and navigate unexpected roadblocks with ease
• Proficiency of spoken and written English

Role Overview:

Our Data Science Analytics and Enablement (DSAE) team inspires PlayStation to make impactful, customer-centric decisions through seamless integration of data.

Currently there are over 100 people in the global DSAE team, including data science, data governance and analytics professionals. We work closely with engineering and product management teams to deliver data products, insight, predictive analytics, and data visualisation.

Data Scientists in the DSAE team apply sophisticated analytical methods and tools to drive value from the data through methods such as customer segmentation, predictive modelling, forecasting and other algorithms. Our work delivers an in-depth understanding of consumer behaviours and supports multi-channel targeting and personalisation.

We’re seeking a motivated and collaborative Data Scientist to join our CLV & Next Best Action / Personalisation team, which builds models that help PlayStation understand and influence the value, growth, and engagement of our global player base.

By connecting player behaviours to long-term outcomes, our work creates the intelligence that underpins Customer Lifetime Value (CLV) modelling and guides PlayStation’s Next Best Action and Personalisation strategies. You’ll help shape how PlayStation invests in, retains, and delights its players - and advance our use of modern machine learning at global scale.

This is an exciting opportunity to develop your skills in modern machine learning while contributing to high-impact projects that directly influence how PlayStation engages and retains its players.

What You’ll Be Doing:

• Build and validate models for use cases such as churn prediction, purchase propensity, CLV modelling, and personalised engagement.
• Work with sequential and behavioural data, applying machine learning approaches (e.g., gradient boosting, embeddings, sequence models) to capture player behaviour and growth.
• Partner with commercial, finance, and lifecycle teams to translate business needs into modelling hypotheses that inform engagement strategies.
• Collaborate with analytics and engineering colleagues to ensure models are efficient, robust, and scalable.
• Communicate findings clearly to both technical and non-technical partners, ensuring insights drive measurable outcomes.
• Grow your expertise in modern ML approaches (transformers, representation learning, sequence-to-sequence modelling) through high-visibility projects.

What we're looking for:

You’re curious, analytical, and eager to grow your skills in a commercial data science environment. You bring strong fundamentals in modelling and data manipulation, and you’re motivated by the challenge of applying these to impactful business problems.

• Strong analytical and critical thinking skills, with a passion for understanding customer behaviour and enabling data-driven growth.
• Practical experience with predictive modelling, such as churn, propensity, segmentation, or value modelling.
• Proficiency in Python and SQL, with fluency in common data science libraries.
• Ability to work with large datasets to uncover actionable insights that influence marketing, engagement, or retention strategies.
• Interest or early experience in deep learning approaches — such as transformers, embeddings, or sequence models — with motivation to learn and apply them.
• A collaborative attitude, with the ability to work in cross-functional teams.
• A strong academic background (typically with a Master’s in a technical or mathematical field) or equivalent professional experience.

Nice to Have:

• Experience with A/B testing or experimentation frameworks.
• Familiarity with workflow orchestration tools (e.g., Airflow), feature stores, or visualisation platforms (e.g., Tableau, Domo).
• Exposure to gaming, e-commerce, or subscription-based business models.
• Proven experience of analysing and modelling with “big data” technologies.
• A personal interest in gaming and entertainment.

Benefits:

• Discretionary bonus opportunity
• Hybrid Working (within Flexmodes)
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. 

Role overview:

The EMEA Payroll Analyst role is an operational role designed to provide leading payroll and vendor management services support to Sony Interactive Entertainment. This role is positioned within the People Experience team within HR. You will be responsible for working with external payroll vendor partnership(s), payroll operations and execution, and supporting the production of accurate and timely payroll results across EMEA.

What you’ll be doing:

Relationship Management:

• Provide exceptional experiences, resulting in high customer satisfaction.
• Liaise between outsource provider and functional staff to bring issues to resolution within provided service level agreements.
• Work closely with HR, Compensation, Benefits, Finance and other departments to ensure seamless integration of payroll processes.
• Communicate effectively with internal partners regarding payroll policies, changes, and timelines.

Payroll Services:

• Working closely with the outsource payroll service provider to ensure delivery of the payroll processes and results 
  • Oversee the preparation and processing of payroll for all employees, ensuring accuracy and compliance with internal policies and legal regulations.
  • Review and validate payroll data and ensure timely submission to the payroll vendor, reviewing outputs in line with payroll calendars.
  • Act as the main point of contact between the company and the payroll vendor.
  • Collaborate with the vendor to resolve any payroll discrepancies and ensure alignment with service level agreements (SLAs).
• Develop positive relationships with payroll vendors.
• Provide responsive, accurate, and timely resolution for common payroll queries.
• See opportunities for enhancing payroll processes and efficiencies in collaboration with the vendor.
• Implement best practices and continuous improvement initiatives.
• Ensure the Standard Operating Procedures manual is kept up to date with current payroll service provider model practices and procedures.
• Liaise with vendor/3rd parties in relation to the processing of international assignees shadow payrolls and audit pay to ensure results agree with recommendations from mobility services.

What we’re looking for:

• Previous experience of in house and/or managed service payroll within a large, complex international organisation.
• Hands-on experience working with EMEA payrolls, with an understanding of country-specific legislation, compliance requirements, and operational nuances 
• Good technical knowledge of statutory payments, pension/auto-enrolment, manual calculations.
• Ability to input into and review change requests, collaborating across multiple teams and partners to obtain input.
• Passion for providing exceptional quality service and striving for exceeding clients' expectations.
• Proactive anticipations of issues and developing collaborative relationships with upstream and downstream functions
• Solid understanding of general HR processes and data, including eligibility and procedures, to provide expected correct downstream pay result outcomes

Desirable:

• CIPP and/or equivalent qualification
• Expatriate processing experience and mobility understanding

Benefits:

• Discretionary bonus opportunity
• Hybrid Working (within Flexmodes)
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

Role overview:

This role acts as London-based business partner for Global Marketing responsible for marketing investments, merchandising revenue, supporting allocation decisions and managing the analysis of marketing spend and ROI. The role will be responsible for business partnering key stakeholders and budget holders in Global Marketing including the liaisons and local teams. 

What you'll be doing:

• Support the Global Marketing team in budget planning discussions, assisting with analysis of marketing channels and contributing to scenario modelling to inform spend decisions.
• Assist in the development and maintenance of global ROI methodologies, including supporting post-campaign analysis and reporting.
• Contribute to the tracking and reporting of Marketing KPIs, including campaign ROI, Customer Acquisition Costs (CAC), and media efficiency, helping ensure alignment between spend and business outcomes.
• Support analysis of Marketing spend across Global Marketing, Studio Marketing, and GPDR, assisting in the preparation of consolidated investment reporting.
• Assist in the development of business cases for new marketing initiatives, partnerships, or merchandising opportunities to support investment decisions.
• Coordinate with Planning and Global Marketing teams to support accurate forecasting and reporting of marketing spend and monetisation activities.
• Collaborate with regional, studio, and GPDR teams to support consistent spend tracking methodologies and ensure adherence to agreed processes.
• Work closely with Analytics teams to support marketing measurement and attribution initiatives.

What we're looking for:

• At least 4 years relevant experience or 2 years PQE in a Commercial Finance (FP&A also preferable) and of working with commercial teams or business.

Preferred Qualities: e.g -

• Senior level business partner experience in Sales/Marketing
• Strong financial background with ability to evaluate financial impact of business decisions.
• Excellent interpersonal skills and the ability to maintain effective working relationships.
• Advanced knowledge of Excel (VBA level an advantage).
• Strong written & verbal communication skills, including the ability to present detailed analyses.
• Organised self-starter, with drive and ambition who thrives under pressure, and is capable of confidently working alongside the most senior stakeholders across the wider business.
• Attention to detail, commitment to accuracy & adherence to deadlines.
• Experience of working in a regional group headquarters.
• Proven track record of similar roles/tasks in Global / Pan regional company in the Entertainment sector (Game/Film/Music)

Benefits:

• Discretionary bonus opportunity
• Hybrid working model (FlexModes)
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. 

PlayStation Game Analytics

In Game Analytics, we partner with product, design, engineering, and marketing teams to improve player experiences through data. Our focus is on helping teams make better decisions by embedding experimentation, lifecycle thinking, and player/customer insights into how products evolve over time. We work across PlayStation Studios and platform teams to support rapid iteration, personalisation, and long-term engagement in live service environments.

As a Lifecycle Data Analyst, you will work as part of a cross‑disciplinary team focused on improving player/customer journeys through experimentation and lifecycle optimisation. This role is heavily oriented toward experiment design, scalable measurement frameworks, and exploratory analysis that inform personalised lifecycle content and messaging.

As a Data Analyst, you will work closely with cross-functional partners to support analytics initiatives across one or more game titles. You will support a broad range of game analytics projects from early feature evaluation through live performance optimisation. You will contribute to experimentation, feature analysis, performance reporting, and exploratory research that informs product and business decisions.

You will:

• Design and analyse experiments (A/B tests, holdouts, quasi-experiments) to evaluate features, content, and player-facing initiatives.
• Conduct exploratory analysis of player behavior, engagement, and monetisation data to uncover insights and inform recommendations.
• Define and track KPIs related to engagement, retention, progression, and revenue.
• Build repeatable analytical frameworks, dashboards, and data products that enable consistent measurement across teams.
• Translate ambiguous product or business questions into clear analytical approaches and actionable insights.
• Partner with Product Managers, Designers, Engineers, and Publishing teams to align on success metrics and measurement strategies.
• Support both short-term analysis needs (e.g., feature readouts) and longer-term performance tracking.
• Ensure analytical rigor and data quality across all workstreams.

What We Are Looking For

We’re looking for an analyst who thrives in collaborative, fast-moving environments and enjoys solving complex problems with data.

You have:

• Strong experience in experiment design and analysis, including hypothesis definition, metric selection, and interpretation of results.
• Advanced SQL skills and experience working with large-scale behavioural datasets.
• Experience creating scalable analytical frameworks or standardised reporting tools.
• Strong exploratory analysis skills and the ability to generate clear, structured insights.
• Experience translating business questions into analytical plans and recommendations.
• Experience working cross-functionally with Product, Design, Engineering, or Marketing teams.
• Experience with data visualisation tools such as Looker or Tableau and strong written communication skills.

Domain Experience

Experience working on live or rapidly iterated digital products is required (gaming experience is strongly preferred but not mandatory).

Relevant backgrounds include:

• Console or mobile games
• Live service products
• Ecommerce or subscription platforms
• Other digital products where experimentation and engagement measurement are core

Familiarity with player engagement, retention, progression systems, and monetization models is preferred.

Bonus Points If You Have

• Experience supporting live service games or ongoing content releases.
• Experience with Python or statistical tooling for deeper analysis.
• Experience building dashboards or scalable analytics products used by non-technical stakeholders.
• Curiosity-driven mindset and a strong desire to improve how teams learn from data.

At PlayStation, Data Science plays a critical role in shaping how we invest in, retain, and delight our global player base. The CLV & Personalisation team focuses on understanding player behaviour and driving more effective engagement across the player lifecycle — from acquisition and onboarding through to retention, monetisation, and long-term value. 

As a Senior Data Scientist, you will drive the development of advanced modelling and analytical approaches that influence key commercial and product decisions at scale and are evaluated based on their impact on commercial outcomes. You will work on complex and often ambiguous problems, helping define how we measure player value and how we deliver more personalised player experiences. 

This role combines deep hands-on modelling with ownership of problem definition, approach, and impact. You will work with a high degree of autonomy across ambiguous problem spaces, shaping how data informs strategy and decision-making across the business. 

What You’ll Do 

• Design and deliver advanced machine learning models to drive player value, engagement, and growth across the lifecycle. 

• Own ambiguous problem spaces, defining modelling approaches and breaking down complex business challenges into actionable solutions. 

• Partner with senior stakeholders to shape strategies, and ensure Data Science drives high-impact decisions. 

• Apply advanced machine learning techniques, including deep learning and sequence modelling, where appropriate to capture complex player behaviours and improve model performance. 

• Evaluate and select modelling approaches based on problem context, balancing performance, scalability, and interpretability. 

• Work within cross-functional teams, including engineering, product, and commercial stakeholders, to ensure solutions are scalable, production-ready, and aligned with long-term architecture. 

• Mentor other data scientists and contribute to best practices across the team. 

• Communicate complex modelling approaches, assumptions, and outcomes clearly to senior technical and non-technical audiences. 

What We’re Looking For 

You combine technical depth in machine learning with a proactive, solution-oriented mindset, and the ability to influence strategy and inspire others. You thrive on solving sophisticated problems that deepen PlayStation’s understanding of its players and you use this understanding to inform data-driven decisions and strategies that drive player growth. 

• Proven industry experience delivering impactful, production-ready machine learning solutions in areas such as customer value, retention, or personalisation. 

• Strong expertise in modern machine learning approaches, including applying techniques such as transformers, embeddings, or sequence-based models to real-world behavioural data. 

• Ability to critically assess when advanced approaches are warranted versus simpler solutions. 

• Experience owning projects end-to-end, including problem definition, navigating ambiguity, selecting modelling approaches, and delivering impactful solutions. 

• Ability to work with large, complex datasets and translate them into scalable solutions. 

• Strong stakeholder management and communication skills, with the ability to influence decisions and communicate results persuasively to both technical and non-technical audiences. 

• Proficiency in Python, SQL, and modern ML tooling (such as Tensorflow, PyTorch, MLlib, feature stores); experience with PySpark or equivalent distributed data processing tools. 

• A strong academic background, typically a Master’s or PhD in a technical or quantitative field, specialising in Machine Learning. 

• Experience deploying models into production and maintaining business-critical or consumer facing models. 

Nice to Have 

• Background in gaming, e-commerce, or subscription-based businesses. 

• Industry experience with experimentation frameworks and causal inference. 

• Experience working in agile, fast-paced environments 

Senior Manager, Content Personalization

San Mateo or San Diego  (hybrid)
OR
London, UK (hybrid) 

Role overview:

As the Senior Manager, Content Personalization you will be part of the PlayStation Store team responsible for showcasing the incredible range of gameplay experiences on the PlayStation Store to over 100 million loyal gamers. Your mission will be to personalize the player experience across the Store, helping players to find their perfect next game, drive higher engagement and conversion rates and deliver incremental revenues. 

You will leverage your deep expertise in digital commerce, to develop a deep understanding of our customers and our players’ behavior. Your analytical skills and creative thinking will help you drive experimentation at scale, both leading and supporting personalization tests.

You will monitor and optimize customer experiences across omnichannel touchpoints, including console, app, and web storefronts. By identifying market-level opportunities, you will support teams in enhancing player engagement and conversion through highly personalized experiences. Your hands-on approach will involve systematically developing hypotheses to test and optimize performance, setting up and executing tests with well-defined goals and KPIs to drive commercial growth. With a growth mindset, you will foster a culture of continuous improvement, sharing best practices and insights across the organization. 

Highly collaborative, you will partner with stakeholders across D2C, GM/GSBO, and Product teams to develop a world-class player experience. You will deliver a well-defined program of work through agreed roadmaps, contributing to Store strategy and development as part of the extended Store Leadership Team. 

What you’ll be doing:

• Drive Impact via Personalization: Establish yourself as a trusted leader of the personalization cross-functional pod; experimenting at scale helping design, develop and deliver tests to drive positive impact to our customers and the business.
• Develop & Deliver a Content Personalization Strategy: responsible for developing and delivering a content personalization roadmap that enhances experiences across the PlayStation storefronts driving incremental revenues and commercial growth. 
• Design, Evaluate and Report Results: be an authority on personalization data and test results, establishing clear frameworks and guidelines to help evaluate the impact of personalization. Work closely with Product and Analytics teams to further refine reporting dashboards in order to increase valuable insights and produce actionable insights and data-backed recommendations. 
• Translate Strategy into Action: accountable for translating strategy and plans into OKR frameworks, building well defined programmes to positively impact objectives. Establishing and developing a clear set of KPI’s with stakeholders to ensure alignment with the Store Strategy and Mid-Range Plans. 
• Foster Continuous Improvement: develop best practices and function as the subject matter expert on content personalization across the business, further supporting the development of a data driven culture of continuous improvement. Work closely with Store teams to stay abreast of commercial priorities and further understand how players are responding to commercial executions and campaigns. 
• Evaluate and Report Results: Work with the Personalization pod to evaluate results, help determine the statistical significance of tests and assess the impact on incremental revenue and other KPIs. Help develop detailed insights and reporting on tests to highlight performance impact and produce actionable insights and data-backed recommendations. 
• Collaborate Across Teams: Collaborate with teams across the business, including the Store, D2C, GM/GSBO, and Product Teams, to build strong relationships and to deliver against insights, plans, and recommendations. Ensure all plans align with brand and marketing guidelines. Work with Matrix teams to foster a collaborative global and local hybrid culture that encourages and supports high performance, creativity, innovation, and data led decision making.  
• Understand Industry Trends: Stay abreast of trends and best practices in digital commerce. Keep up to date with emerging industry trends, and best practices to bring fresh, innovative ideas to the business. 
• Team leadership: lead, coach, and mentor a team of two global personalization specialists, providing guidance and feedback to deliver impact and achieve objectives.

What we’re looking for:

• The ideal candidate will have a minimum of 12 years’ experience in digital media entertainment - working across commerce and personalization, a passion for understanding customers and strong commercial instincts supported with a demonstrable experience of delivering commercial impact and growth. 
• Proven experience in people management, including leading teams, performance coaching, and fostering professional development.
• Adept at using data and analytics to develop a deep understanding of customer trends, with experience of creating programs of work to continuously personalize and improve customer interfaces and experiences. 
• Strong background of experimentation and experience of refining testing and experimentation methodologies and frameworks to deliver against KPIs in a scaled growth business. 
• Excellent data and analysis skills and comfort using analytics tools to understand and synthesize results and identify commercial opportunities. 
• Exemplifies a systematic, disciplined, and logical approach to problem solving, whilst also considering innovative and creative options.
• Extensive experience of working in a direct-to-consumer digital or e-commerce business, in either the Retail, FMCG, Media or Tech verticals. A passion for the games industry and gaming is desired but not essential. 
• Exceptional interpersonal skills, with demonstrable experience working in tandem across commercial and product teams. The ability to work collaboratively at a local and global level in a hybrid environment is also important. This individual should also be comfortable working across multiple levels in an organization and communicating with large groups of colleagues and senior stakeholders effectively. 
• Experience of working collaboratively across sales, marketing, and insight teams to develop and deliver programs of work and further comfort in working with Product and Engineering Teams to propose product and functionality enhancements. 
• Bachelor’s degree or equivalent in Math, Marketing, Data Science or Business Analytics 
• Experience and comfort of delivering in a high energy, fast paced and changing environment.

About the Role:

As a Senior Product Manager your job is to help us make equity work for our customers. Your primary focus will be on building comprehensive reporting and analytics solutions that automate complex financial processes and compliance requirements across our three core reporting pillars: Financial, Compliance, and Operational reporting.

At Ledgy you will:

• Develop a deep understanding of the equity management market as well as our customers, their pains and jobs-to-be-done. Over time, become a subject matter expert for equity reporting and act as point of contact for internal and external stakeholders
• Systematically analyze qualitative customer feedback, quantitative usage data and product gaps in collaboration with Design, Engineering and customer-facing business partners
• Collaborate with product leadership on the vision and strategy of our reporting and analytics pillar
• Define, plan, and execute a roadmap to bring Ledgy's financial reporting (IFRS 2, FRS 102, ASC 718), tax reporting and operational reporting to the next level
• Align your team around strategic goals, relevant KPIs, and track success metrics for measuring impact
• Break down complex problems and write clear documentation in collaboration with Design, Engineering, financial reporting experts, and product leadership
• Manage product delivery in an agile setting and support your team in all sprint activities
• Drive product launches through cross-functional work with Product Marketing and other go-to-market teams
• Support shaping the future of our product best practices to achieve the best business outcomes

In the first 30 days:

• Be paired with an onboarding buddy who will introduce you to the world of equity management and financial reporting
• Get to know the Financial Reporting team, engineers, design and financial reporting domain experts
• Understand how our reporting features integrate with the broader Ledgy platform
• Start contributing to roadmap discussions with guidance from team members

In the first 60 days:

• Independently contribute to reporting feature definitions and improvements
• Take ownership of key reporting features and product initiatives
• Participate in strategic discussions about scaling our reporting capabilities
• Work alongside engineers, design and domain experts, as well as other product managers, to implement robust reporting solutions that integrate seamlessly across the entire product
• Develop a deep understanding of the regulatory and business requirements our customers face
• Lead sprint planning and collaborate on technical specifications

In the first 90 days:

• Help shape the technical and product direction of our reporting offering
• Collaborate with Product Marketing and Sales to enhance go-to-market for reporting capabilities
• Drive the evolution of our reporting platform to support enterprise-scale customers

The job is a great fit if you:

• Have a minimum of 6+ years experience in Product Management, building customer-facing products, at least some of it in B2B SaaS
• Are experienced in building and scaling reporting, analytics, or accounting products with a focus on automation and user experience
• Understand financial systems, data analytics, reporting platforms, and/or compliance frameworks (e.g., SOC 1/SOC 2, IFRS)
• You are a fast learner and enjoy diving into complex regulatory and financial topics
• Have relevant experience working with cross-functional teams in an agile setting applying Scrum
• Enjoy working closely with C-level people at fast-growing companies, diving deep into their financial, legal and compliance structures and processes
• Have a strong sense of accountability, ownership and outstanding solution focus
• Collaboration is in your DNA, you break down silos, and work collaboratively in a result-oriented way
• Have excellent verbal and written communication and story telling skills; fluent in English

Nice to Haves:

• Experience with compliance frameworks (IFRS/GAAP, tax compliance reporting)
• Background in equity management, financial services, fintech, or accounting software
• Experience with business intelligence tools or data visualization platforms
• Knowledge of audit processes and controls

About the Role:

As a Senior Product Manager your job is to help us make equity work for our customers. Your primary focus will be on building comprehensive reporting and analytics solutions that automate complex financial processes and compliance requirements across our three core reporting pillars: Financial, Compliance, and Operational reporting.

At Ledgy you will:

• Develop a deep understanding of the equity management market as well as our customers, their pains and jobs-to-be-done. Over time, become a subject matter expert for equity reporting and act as point of contact for internal and external stakeholders
• Systematically analyze qualitative customer feedback, quantitative usage data and product gaps in collaboration with Design, Engineering and customer-facing business partners
• Collaborate with product leadership on the vision and strategy of our reporting and analytics pillar
• Define, plan, and execute a roadmap to bring Ledgy's financial reporting (IFRS 2, FRS 102, ASC 718), tax reporting and operational reporting to the next level
• Align your team around strategic goals, relevant KPIs, and track success metrics for measuring impact
• Break down complex problems and write clear documentation in collaboration with Design, Engineering, financial reporting experts, and product leadership
• Manage product delivery in an agile setting and support your team in all sprint activities
• Drive product launches through cross-functional work with Product Marketing and other go-to-market teams
• Support shaping the future of our product best practices to achieve the best business outcomes

In the first 30 days:

• Be paired with an onboarding buddy who will introduce you to the world of equity management and financial reporting
• Get to know the Financial Reporting team, engineers, design and financial reporting domain experts
• Understand how our reporting features integrate with the broader Ledgy platform
• Start contributing to roadmap discussions with guidance from team members

In the first 60 days:

• Independently contribute to reporting feature definitions and improvements
• Take ownership of key reporting features and product initiatives
• Participate in strategic discussions about scaling our reporting capabilities
• Work alongside engineers, design and domain experts, as well as other product managers, to implement robust reporting solutions that integrate seamlessly across the entire product
• Develop a deep understanding of the regulatory and business requirements our customers face
• Lead sprint planning and collaborate on technical specifications

In the first 90 days:

• Help shape the technical and product direction of our reporting offering
• Collaborate with Product Marketing and Sales to enhance go-to-market for reporting capabilities
• Drive the evolution of our reporting platform to support enterprise-scale customers

The job is a great fit if you:

• Have a minimum of 6+ years experience in Product Management, building customer-facing products, at least some of it in B2B SaaS
• Are experienced in building and scaling reporting, analytics, or accounting products with a focus on automation and user experience
• Understand financial systems, data analytics, reporting platforms, and/or compliance frameworks (e.g., SOC 1/SOC 2, IFRS)
• You are a fast learner and enjoy diving into complex regulatory and financial topics
• Have relevant experience working with cross-functional teams in an agile setting applying Scrum
• Enjoy working closely with C-level people at fast-growing companies, diving deep into their financial, legal and compliance structures and processes
• Have a strong sense of accountability, ownership and outstanding solution focus
• Collaboration is in your DNA, you break down silos, and work collaboratively in a result-oriented way
• Have excellent verbal and written communication and story telling skills; fluent in English

Nice to Haves:

• Experience with compliance frameworks (IFRS/GAAP, tax compliance reporting)
• Background in equity management, financial services, fintech, or accounting software
• Experience with business intelligence tools or data visualization platforms
• Knowledge of audit processes and controls

The Team:

The Account Executive, focusing on client expansion and account growth, is an integral part of our UK enterprise sales team. This role focuses on expanding growth within existing enterprise accounts, strengthening market presence and engagement. Our Account Executive leverages top-tier products, implements effective sales strategies, and collaborates with various departments, including Value Engineers and Business Development Representatives.

The Role:

The primary focus is on expanding our presence within existing accounts and capitalizing on untapped opportunities. As an Account Executive specializing in client expansion, the role is dedicated to building relationships, identifying new revenue streams within current clients, and contributing significantly to our strategic objectives of market growth and increased share within established accounts.

The work you’ll do:

• Discover and cultivate new business opportunities within a designated set of accounts within your assigned client portfolio.
• Establish and strengthen connections across various levels of the organization, engaging with executives and decision-makers to understand their needs.
• Comprehend the strategic and operational requirements of your target accounts and proficiently articulate how Celonis can address them.
• Guide the sales journey, adhering to a structured approach through prospecting, initial contact, qualification, client engagement, needs analysis, solution proposal, and ultimately closing deals.
• Collaborate with Value Engineering or personally conduct comprehensive presentations and demonstrations tailored to specific use cases, showcasing the value of our solutions.
• Forge strong partnerships, particularly with leading consulting firms, SaaS partners, and the Big 4.
• Work closely with your virtual team, which includes business development representatives, value engineers, partner managers, and marketing specialists, to ensure seamless collaboration and success.

The qualifications you need:

• Demonstrated success in Software as a Service (SaaS) sales, particularly in roles focused on both expanding existing business opportunities 
• Proven ability to navigate complex sales cycles involving multiple decision-makers.
• Track record of selling enterprise-level software applications to C-level stakeholders.
• Experience collaborating with partners, such as consulting firms or providers of enterprise technology solutions.
• Effective and articulate communication skills, with proficiency in English.

Job Title: Deal Desk Manager

Location: London, United Kingdom, Remote

This is a work from home opportunity based in the UK. Candidates must be both based in London, UK and have British citizenship or appropriate British work authorization.

ABOUT THE COMPANY:

Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.

With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.

Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.

THE OPPORTUNITY:

At Clari + Salesloft, our Deal Desk Manager will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing Deal Desk team who are seen as trusted advisors to the field organization and our cross-functional business partners. We provide deal strategy and guidance, product and pricing expertise, world class systems and operational muscle, and strategic, data-driven insights. 

You will provide next level deal strategy, pricing and discounting guidance, commercial and contractual expertise to drive revenue, velocity, and scale in Clari deals. Specifically, you will:

• Deal copilot and close trusted advisor to sales leadership in your assigned territory
• Support our International sales teams with deal structuring, price and cost modeling, custom commercial terms and conditions, proposal enhancement, and quoting support
• Enforce appropriate pricing, discounting, and commercial guardrails through approvals while providing creative alternatives to drive revenue, unit economics, and high margins
• Assist in driving process and system improvements to closure, working in close partnership with our Business Applications, Field Sales, Revenue Accounting, Finance, and Order Management teams. Perform UAT to support these initiatives, as required.
• Build bridges and drive process velocity by representing the Deal Desk team on cross-functional projects and initiatives. Perform UAT to support these initiatives, as required.
• Provide ongoing enablement to the field on pricing, deal strategy, booking policies, and commercial guardrails.

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to be a critical driver of revenue processes - working in lockstep partnership with sales leadership, account teams, and internal stakeholders. You will have an opportunity to make a difference. 

WHAT WE’RE LOOKING FOR:

We are seeking a professional who excels at both strategic thinking and operational execution. You will act as a pragmatic and trusted advisor to the sales teams, with a passion for structuring complex deals and ensuring they are executed flawlessly. The ideal candidate is a hands-on partner to cross-functional teams, focused on creating a deal process that is both creative and efficient.

If you’re looking for an opportunity to learn more, do more, and become more, then becoming a Deal Desk Manager is the career path for you!

THE TEAM:

Our  Clari + Salesloft Deal Desk team is comprised of seasoned and up-and-coming deal and revenue operations professionals who are all aligned on one vision and mission:

• Vision: Fundamentally transform the way buyers and sellers drive repeatable outcomes
• Mission: Bring science to the art of sales 

The Deal Desk team consists of results-oriented professionals who are skilled in both strategy and execution. The members of our team share a few common traits: they are proactive, adaptable, and dedicated to providing exceptional, hands-on support to our sales organization.

THE SKILL SET:

• 2-4 years of deal desk experience 
• Strategic thinker with a relentless focus on execution and operational excellence
• Exceptional customer service orientation with meticulous attention to detail
• Excellent verbal and written communication skills with the ability to build strong cross-functional relationships
• Ability to work in a fast-paced environment and flexibility to work extended hours during the end of quarter and high volume periods
• Strong SFDC and Excel skills
• Knowledge of basic revenue recognition principles
• Strong presence and communication with Sales and Finance leadership
• Bachelor's degree in Finance or equivalent experience 

At Clari + Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.

We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.

If you’re excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us!

#LI-Remote

Please note that all official communication regarding job opportunities at Clari + Salesloft will come from an @clari.com  or @ salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari + Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers Page.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.

The Team

Our Change, Culture and Engagement (CCE) consultants helps companies to do things they haven’t done before.

We support businesses with people-centred change. This might include aligning teams as part of a merger, helping operationalise a new strategy, creating a culture that helps maintain competitive advantage, supporting the arrival of new leadership, and more.

Our approach is people-focused, and research-based. We stay apprised of the latest thinking in industrial sociology, organisational design, engagement, organisational psychology and corporate culture.

We have indicative intellectual property that helps give direction, tools and structure to CCE consultants. However, flexibility, discipline and experience are also key to our work. No two assignments are the same. While we maintain the highest quality standards, consultants in the team need to have good judgment and a high customer-service ethos.

The role

We are looking for a Consultant to join the CCE team at Teneo in London in our Blackfriars office. A Consultant in the CCE team plays a pivotal role in providing services and advice that changes employees lives and business fortunes. A Consultant will be expected to support in the delivery of the day-to-day for projects. The successful candidate will have the following skills and experience: 

Consulting skills

Essential:

• Experience working on projects in a complex business environment
• Experience in managing a variety of stakeholders
• Experience presenting complex ideas to internal and external stakeholders
• A genuine interest in people and how they operate in an organisational setting
• Experience in making recommendations based on data and knowledge
• Ambition and aptitude for seeing a project through from prospect to completion
• Experience in working in service industries
• An ability or willingness to learn to facilitate workshops
• Willingness to prospect, and to write and deliver new business pitches

Desirable:

• Previous consultancy experience
• Previous work in change communications, change management, company culture or employee engagement
• Work in a large, complex multi-national organisation
• Academic training in disciplines such as psychology, political science, human resources management, statistics or economics
• Comfort with timesheets, budgeting and billing

Business acumen

Essential:

• Ability to read and understand the media’s business pages
• Knowledge of different sectors of the economy and how the economy works at a high level
• Some basic numeracy

Desirable:

• Ability to read a balance sheet
• Familiarity with the working of Boards and corporate governance
• Knowledge of associated issues like ESG, DEI, ERGs, TUPE, and OD.

Client

Essential:

• Willingness and ability to support the client teams of major projects, reporting back to the team and the client on progress and key deliverables
• Ability to support day-to-day liaison with clients, understanding how their priorities may change, setting clear expectations and ensuring that team leaders are aware of any potential issues
• A demonstrated understanding and empathy for the strategic challenges our clients face, and the ability to make relevant suggestions for how they should respond
• Ability to support in creating compelling, concise and professional presentations for clients that you either deliver yourself or are delivered by your colleagues

Team

Essential:

• Ability and willingness to manage and prioritise workload when working on multiple different projects
• Desire to keep team leaders abreast of progress and aware of issues and opportunities
• Supportive of junior colleagues, ensuring they are thoroughly briefed and understand what is expected
• A passport and the ability and willingness to travel internationally when required (currently quite rare.)

Desirable:

• Skilled at managing upwards
• Able to support in shaping the direction of a client account: anticipating client needs and identifying opportunities to add value and expand relationships
• Comfort working in international and multi-disciplinary teams

Essential Qualifications/additional skills

• Educated to degree or equivalent level in a related field
• A minimum of 3 - 6 years’ experience in a comparable role
• Strong and demonstrable written and verbal communication skills
• Reliability and trustworthiness – our clients rely on our judgement and discretion
• Strong presentation skills
• Proficiency in Microsoft Office. Including Word, PowerPoint, Excel, Teams and SharePoint
• Curiosity, adaptability and resilience

What we can offer 

New joiners are supported by an induction programmes, and continuous development is a key focus of life at Teneo - learning and knowledge sharing are at the heart of this. We have an environment and culture that is focused on supporting your development and career progression. We support this with a dedicated Learning Team who provide a range of learning opportunities and personal development support.  

Our face-to-face learning is supported by some 100 modules of e-learning available on our internal knowledge management system. 

Given our client base you’ll be working on career-defining (and often news-worthy) work that is exciting, rewarding and one where you can make a real impact to high profile projects. 

Company Benefits  

As well as this we offer a whole host of benefits and reward including; 

• Competitive salary (depending on experience) 
• 28 days holiday 
• Discretionary bonus 
• Annual salary review 
• Pension (with company contribution: 5% of annual salary) 
• Enhanced maternity and paternity leave (depending on length of service) and shared parental leave 
• Private medical insurance 
• Group Income protection 
• Life assurance 
• Cycle to work schemes 
• Season ticket loans 
• Regular social, cultural and charitable activities 
• Flexible working with office laptop and phone provided 

About Teneo  

Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future.

Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve complex business challenges. Our clients include a significant number of the Fortune 100 and FTSE 100, as well as other corporations, financial institutions, and organizations.

Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting, physical and cyber risk, organizational design, board and executive search, geopolitics and government affairs, corporate governance, ESG and DE&I.

The firm has more than 1,800 employees located in 45+ offices around the world.

About the Role

The Airship Partnership team drives business relationships with leading technology vendors and agencies to jointly deliver high-impact customer engagement and expand Airship's presence across the MarTech ecosystem.

We are hiring a Technology Partnerships Manager for both our Americas and EMEA regions. You will be responsible for managing a portfolio of strategic ISVs (like Google Cloud, Twilio, Salesforce, and leading CDPs, Personalization, Analytics and other MarTech platforms) and driving revenue and market share by sourcing and influencing sales opportunities within your region.

This is a hands-on, high-impact individual contributor role. You will work in coordination with the VP of Global Partnerships and regional partnership leadership, who provide strategic direction and executive air cover, while you execute day-to-day partner development, activation, and co-sell motions. You will also be a key bridge between our partners and Airship's Sales, Product, and Marketing teams.

What You'll Do

• Build and execute a systematic co-sell motion: define playbooks, identify joint targets with priority tech partners. Foster collaboration with Airship AEs and enable partner sales teams to ensure Airship stays top-of-mind
• Drive Sourced & Influenced Revenue: Generate new pipeline through proactive outreach, joint solution positioning, and partner introductions. Accelerate existing deals by leveraging partner networks, providing critical deal help, intel, new contacts, and highlighting integration value
• Act as GTM connective tissue: Collaborate with Sales, Customer Success, Solutions Engineering, Marketing, and Product to align partner initiatives with Airship's GTM priorities
• Represent Airship: Attend partner events, technology conferences, and ecosystem forums, with a goal to generate and accelerate opportunities
• Track, report, and achieve partner-attributed pipeline and revenue goals, using market and partner intelligence tools (e.g., Crossbeam) to quantify impact and refine priorities
• Operationalize Tech Alliances: Lead the daily relationship, joint business planning, regular syncs, and QBRs with key tech partners (Salesforce, Google, Twilio, Movable Ink, etc.). Serve as the primary bridge between partner and Airship teams within your region
• Enable and Activate Tech Partners and Airship Teams: Train partner teams on Airship's value proposition and use cases. Develop and maintain joint assets (one-pagers, battle cards, integration briefs) to empower partners to independently refer opportunities. Ensure Airship teams are knowledgeable on all tech partners and serve as their primary interface
• Expand the Ecosystem: Identify and onboard new technology partners by assessing joint value proposition, customer overlap, technical fit, and strategic alignment with Airship's roadmap
• Drive Co-Marketing: Help Airship and partner Marketing teams develop joint content, co-branded campaigns, and event activations that amplify partner relationships
• Facilitate Product Collaboration: Work between Airship and partner Product teams to develop or enhance integrations and joint solutions that address customer and market needs. Encourage adoption by collaborating with Customer and Product Marketing teams

What We're Looking For

• 7–10 years of experience in technology partnerships, business development, or channel sales within the SaaS or MarTech industry
• Demonstrated track record of generating partner-sourced pipeline and/or influenced revenue in a quota-bearing or target-driven partnerships role
• Existing network of relationships with technology partners and platform vendors relevant to the MarTech ecosystem (CDPs, Marketing Clouds, cloud platforms, engagement and personalization ISVs)
• Strong commercial acumen and ability to connect partner activities to measurable pipeline and revenue impact
• Able to understand and articulate integration use cases, API-based workflows, and data flows in partner conversations without being an engineer
• Experience working cross-functionally with Sales, Product, and Marketing in a SaaS environment
• Excellent communication and presentation skills, with the ability to influence stakeholders at all levels both internally and with partners
• Experience experimenting with AI tools in your personal or professional life - or an eagerness to learn!

We'd Be Delighted If You Also Have

• Deep understanding of customer engagement, mobile marketing, or digital marketing solutions
• Previous experience at a high-growth SaaS company in the $50M–$300M revenue range
• Familiarity with partner intelligence and CRM tools (e.g., Crossbeam, Salesforce)
• Experience managing partnerships across multiple European markets
• Comfort working across time zones, cultures, and regulatory environments
• Familiarity with EMEA data privacy requirements (e.g., GDPR) as they relate to partner integrations and data-sharing arrangements

Work Location & Travel Requirements

Airship’s ‘Digital First’ approach to work means that for the majority of our roles, work can be performed remotely, either some or most of the time. Airship believes that flexible work contributes to a more productive and more equitable work environment, and that Airshippers are able to collaborate, innovate, and support one another across different locations and timezones.

Some roles may require that employees perform their work from a specific location to support business activities, and/or be within proximity to an Airship office location or customer or partner locations, while other roles can be performed 100% remotely. 

This position is fully remote and may require up to 25% travel based for partner meetings, industry events, and field engagements or as requested by your manager.

Compensation

Base pay is part of the total compensation package and is determined by a variety of factors such as relevant skills, work experience, business priorities, market demands, and location. This role offers stock options, providing a direct opportunity to share in Airship’s success.

Benefits & Perks

• Medical insurance options for you and your dependents
• Flexible time off, paid holidays, paid parental leave, and paid volunteer time off 
• Support for your overall wellbeing with employer-subsidized mental health and employee wellness programs
• A digital-first work environment and a monthly stipend to support remote work
• Mentorship and growth opportunities to build skills and accelerate professional development
• And more!

Candidates outside of the U.S. can view Airship's Privacy Statement here.

**Please Note: To ensure the security of your personal information, Airship will only contact candidates through email addresses ending with “@airship.com”.

The Company

Octopus Legacy is one of the UK's fastest growing startups, helping over 1 million people plan for and navigate through death - but we're just getting started. After our founder Sam lost his mum suddenly, we built what the market had never seen: a service that combines estate planning and bereavement support with something genuinely human. Voice notes. Music. Recipes. A legacy that actually means something.

We're not competing in this space. We're redefining it. Backed by Octopus Group, we're the best positioned business in the market to scale across UK financial services, and we're moving fast. This role is how we get there.

The Role

We've built a growing network of partners across IFA networks, employers, charities and financial platforms, and it's scaling fast. Now we need someone to make sure those partners are engaged, activated and getting real value from working with us.

This isn't a traditional support role. You'll be out meeting partners, building relationships face to face and making sure Octopus Legacy is front of mind. Some of that is picking up the phone. Some of it is visiting firms, running them through the product and showing them how it fits into what they already do. You'll also be one of the closest people we have to the end user, which means your insight directly shapes what we build next. If something isn't working, or a partner is asking for something we don't have yet, that feeds straight back into product and tech.

We're at the stage where the people who join now get to define how this function works. You'll be managing a high volume of accounts and that number is only going up. As we scale towards thousands of partners across the network, you'll help build the playbook for what great account management looks like here.

What You'll Do

• Nurture partner relationships. You're their go-to at Octopus Legacy. Know the network, understand their businesses and be a key point of contact for anything they need.
• Drive engagement and adoption. Walk partners through the product, remove blockers and get them using the service properly.
• Manage onboarding at volume, making the experience as smooth and low-friction as possible.
• Spot opportunities to grow each account. Identify which partners could be doing more with us and build the case for them to expand.
• Spot what's not working and feed it back. Your insight into what partners need will directly influence the product roadmap.
• Build a system that scales. Today, much of this sits in senior leadership's heads. You'll build the cadence, structure and tooling that lets us manage our partner network properly, and grow it from there.

Who You Are

• Experience in account management, customer success or relationship management, ideally with partners, advisers, brokers or intermediaries.
• Experience in financial services is a strong plus, but not essential if you can show genuine commercial fluency.
• A natural on the phone and in person. You build trust quickly and people enjoy working with you.
• Naturally curious. You dig into how a partner's business actually runs. You understand their customers, their pain points and where we fit.
• Direct. With partners, with the team, with yourself. You say what you think and adjust based on what's working, not what you hoped would work.
• Organised. You can manage a high volume of accounts without things slipping.
• Proactive. You don't wait to be told something's wrong. You spot it and act.
• You don't need managing. You set your own pace, build your own structure and get on with it.
• Comfortable without a playbook. We're building this function from scratch and need someone who's energised by that, not put off.
• Genuinely interested in tech and product. You want to understand how the platform works, not just talk about it.
• Happy to travel to partner sites. This role has real variety.
• You actually care about this. You can talk about death and bereavement without flinching, because you get why it matters.

Benefits

• Flexible working: 3 days in the office (London Bridge) you can work remotely up to 2 days a week. 
• Work from anywhere in the world for up to 4 weeks per year.
• An extra holiday day for your birthday.
• Life insurance, Health insurance, Will & LPAs.
• Octopus share incentive scheme.
• Cycle to Work Scheme and access to the Electric Vehicle (EV) Salary Sacrifice Scheme.
• Octopus Giving: we match any charitable fundraising that you do up to £500. 
• Octopus Springboard: where we help our employees become fully-fledged entrepreneurs.

If you are not 100% sure if you are right for the role, please apply regardless and we will be happy to consider your application.

We know that to be truly innovative, we need to have a diverse team around us. That is why Octopus Legacy is committed to creating an inclusive environment and is proud to be an equal opportunity employer.

The Opportunity

As an AI Solutions Manager, you’ll partner with some of the most innovative AI/ML teams in the world. You’ll play a pivotal role in driving adoption, shaping product use cases, and ensuring our customers succeed in leveraging AI to achieve real-world impact. This role offers a unique chance to grow alongside a leading AI company and gain deep insights into cutting-edge AI/ML applications. While we are a remote-first company, the nature of this role requires candidates to be based in the London area as this role will work directly with our customers in the EMEA region.

The Team

Our engineering team builds systems that interact with some of the most complex software ever deployed in production. The team is composed of industry veterans that have built deep learning infrastructure, autonomous drones, ridesharing marketplaces, ad tech and much more. 

As part of our Solutions team, your work will directly contribute to our customers’ success in deploying impactful AI solutions, ensuring their models achieve measurable business outcomes. We are looking for a fast-paced, client-obsessed candidate with an entrepreneurial mindset to nurture, and grow our customers. You’ll be working with Arize customers to help them improve the AI they use across their organizations. You will be in charge of driving customer adoption and managing customers through their renewal cycles. You’ll accomplish this by running an effective account plan, identifying expansion opportunities with new teams, and building solutions to help achieve their goals. You’ll be involved in exciting and complex customer use cases and leverage your business acumen to navigate the intricacies.

What You’ll Do

• Build and deepen relationships with AI/ML users to foster adoption, uncover new use cases, and drive expanded usage across customer accounts. This includes regular touchpoints like weekly/bi-weekly calls and ongoing account management.
• Conduct discovery with customers to understand their goals, share the Arize vision, demonstrate product capabilities, and propose tailored solutions.
• Collaborate with technical teams, including Customer Success Engineering, to address complex customer needs, ensure smooth implementation, and advise on technical best practices.
• Run workshops and training sessions with customers during onboarding and new functionality
• Run QBRs to demonstrate account value, identify areas of opportunity, and strengthen customer partnerships.
• Proactively monitor product usage across your accounts to further gauge account health
• Work closely with Account Management and Executive teams to identify upsell opportunities and align on customer health strategies.
• Effectively relay customer feature requests to internal teams and advocate for customer needs.
• Ensure support teams are aligned with customer requests and priorities.

What We’re Looking For

• 3+ years of experience as a Customer Success Manager in SaaS.
• A self-starter mindset with the ability to thrive in limited process environments.
• Exceptional organizational skills with the ability to prioritize and manage multiple customer relationships effectively.
• Strong communication skills for articulating observations and fostering collaboration across teams.
• Proven ability to demo technical products and translate their value into tailored customer solutions.
• Thrives in fast-paced environments with a customer-first mindset and a focus on delivering measurable results.
• A strong team player who values collaboration and collective success.
• Bonus: Familiarity with AI/ML workflows or GenAI technologies.

The estimated annual salary and variable compensation for this role is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support.

We are looking for a Sr. Technical Success Manager to join our Customer Success Organization. This is a UK based role, reporting to the Manager of Technical Success Management. You will guide customers through their Zero Trust journey as the central post-sales point of contact, helping customers adopt and maximize Zscaler's solutions to secure their digital transformation objectives. Your role centers on providing expert advice, building relationships, and ensuring successful solution adoption for our public sector partners.

What you’ll do (Role Expectations)

• Build and nurture relationships with key customer stakeholders and operational service owners to define and prioritize the strategic alignment between customer objectives and Zscaler goals

• Offer technical guidance, product insights, and best practices to develop customized strategies for the integration and operationalization of Zscaler solutions

• Provide technical expertise and organizational leadership to manage complex escalations and coordinate resolutions with internal and external teams

• Work proactively to identify adoption insights, develop risk mitigation plans, and partner with Zscaler teams to ensure long-term customer success

• Participate in the creation and sharing of intellectual capital, including best practice guides and playbooks, to strengthen the Customer Success team’s collective impact

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 5+ years of experience in a customer-facing role such as Solutions Delivery, Customer Success Management, Technical Account Management, or Sales Engineering

• 5+ years of experience in Cloud Services Architectures, Web-based Security, Networking, or Infrastructure Solutions

• Strong communication and presentation skills with the ability to influence internal and external decisions

• Strong technical acumen with the ability to align customer business challenges to the Zscaler portfolio for desired business and security outcomes

• Proven ability to analyze customer data to gain key insights and develop tailored adoption strategies and risk mitigation plans

What Will Make You Stand Out (Preferred Qualifications)

• Deep background in Cloud and Networking Security technologies such as SD-WAN, MPLS, SWG, DLP, VPNs, and CASB

• Comprehensive understanding of industry-specific workflows and operational processes to optimize security and efficiency

• Relevant industry certifications such as CISSP, CCNP, CCIE, or Network+, or certifications from cloud providers such as AWS, Google, or Microsoft

#LI-Hybrid #LI-FO1

Role

Reporting to our Integrated Marketing, Director we are looking for an EMEA Campaign Operations Manager with experience in strategic AI & Automation. This role leads the transformation of EMEA Marketing & your goal is to move the region away from manual execution and toward an "Agentic Workflow" model—where tools work together autonomously, AI is embedded in every step of the funnel and our time-to-market is measured in hours, not weeks.

Key Responsibilities:

• AI Transformation: Lead the regional shift by embedding AI and agentic workflows into everyday marketing tasks to augment team productivity.
• Workflow Automation: Architect and automate end-to-end campaign processes and tool integrations to eliminate manual friction and data silos.
• Process Optimisation: Audit, optimise and document scalable execution playbooks to significantly accelerate our regional speed-to-market.
• Data-Centric Analysis: Crunch complex numerical data sets to identify performance trends, automate real-time reporting and provide actionable ROI insights.
• Change Leadership: Act as a strategic change agent, driving the transition from manual execution to a high-efficiency, automated marketing engine.

What We’re Looking For (Minimum Qualifications)

• Experience: 5+ years in Marketing Campaign Operations, with a proven portfolio of "before and after" process transformations.
• AI Literacy: You don't just use ChatGPT; you understand how to integrate AI APIs into workflows and stay ahead of the "84% automation" curve predicted for 2026.
• Tech Mastery: Deep expertise in Salesforce and Marketo is required. Experience with data visualisation (Tableau/PowerBI) and automation platforms is a major plus.
• Data Fluency: Highly analytical with a "data-first" mindset; you are comfortable crunching complex numerical datasets to identify performance trends, ensure data integrity and provide actionable ROI insights.
• Intent-Based Orchestration: Proven experience building automated email workflows triggered by high-intent signals (e.g., 6sense) to deliver hyper-personalised outreach that responds to buyer behavior in real-time.
• Change Management: You are comfortable "driving change" and can persuade stakeholders to adopt new, faster ways of working even when it feels uncomfortable.

What Will Make You Stand Out (Preferred Qualifications)

• Domain Knowledge: In-depth knowledge of Enterprise Sales within the security or networking sectors.

• Innovation: Proficiency in leveraging AI tools, AI-driven processes, and cloud alliances to optimize marketing efforts.

• Education: BA with a focus on Marketing or Strategy.

#LI-TR3

#LI-Hybrid

• Take ownership of an assigned territory focused on net new logo and up-sell opportunities within accounts of 750 to 5,000 employees
• Demonstrate expertise in building business cases that clearly show value and differentiation at all levels of customer and prospect organizations
• Partner effectively with Sales Engineering, Solution Architecture, Value Consulting, and Transformation teams throughout your sales cycles
• Drive consistent pipeline generation using modern techniques, joint field marketing initiatives, and top-tier channel partners including VARs, SIs, and SPs
• Execute a disciplined sales process from beginning to end while maintaining a high level of accountability for your territory's growth

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

• At least 3 years of sales experience with a revenue quota, specifically selling to commercial accounts in the UK
• History of a consistent track record of over-achievement in net new logo accomplishments and a strong understanding of how to leverage channel partnerships
• Demonstrated willingness to be coached and the discipline to follow a proven sales process from start to finish
• Proven ability to lead 'team sales' by effectively utilizing internal resources, partners, and team members to achieve success

• Previous experience selling security, SaaS, or enterprise software solutions
• Bachelor's degree in Business or a related field of study

We are looking for a Privacy Counsel to join our Legal department. This is a hybrid role based in London reporting to the Senior Privacy Counsel.

You’ll support the continued development and improvement of all aspects of Zscaler’s privacy compliance program while assisting with commercial agreements relating to SaaS products for global customers and partners. This is an outstanding opportunity to make a high-impact contribution to a growing company on the cutting edge of cloud internet security.

What you’ll do (Role Expectations)

• Serve as a subject matter expert on privacy, data protection, and related AI issues, addressing questions from customers and internal stakeholders
• Provide practical, business-focused guidance on data privacy, data protection, and AI-related compliance matters
• Review and negotiate Data Processing Agreements (DPAs) with customers and vendors, and advise legal team members on managing privacy and AI-related issues
• Stay up to date with global privacy, data protection, and AI regulations

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Qualified lawyer with a valid license to practice in a UK or EU jurisdiction.
• 3+ years of experience in a corporate legal department or law firm advising on data privacy issues, including negotiating contracts and product counseling
• Expert knowledge of international privacy laws and regulations with experience providing guidance to global teams
• Experience with cybersecurity laws and incident response related to data privacy requirements
• CIPP, CIPM, CIPT, or other related professional certifications

What Will Make You Stand Out (Preferred Qualifications)

• Working knowledge of technology platforms and data flows, including cloud and mobile devices
• Experience designing compliance programs, policies, and processes within the tech industry
• Demonstrated ability to navigate complex AI frameworks and multi-jurisdictional technology transactions

#LI- MP1

#LI-Hybrid 

Role: We are looking for a Regional Director to join our Commercial Sales team. This is a hybrid role based in London (2 days per week), reporting to the RVP Sales. As the Regional Director for Commercial Sales, you will be responsible for a team of 5 Account Executives in the UK, selling to accounts up to 5,000 employees.

What you’ll do (Role Expectations)

• Recruit, hire, and develop world-class sales talent while fostering a culture that embraces DE&I
• Solve customer pain points through Zscaler's unique value proposition
• Accurately forecast business monthly, quarterly, and yearly while building development plans for each sales representative
• Collaborate with Product Marketing, Product Management, Demand Generation, and other key functional roles
• Act as executive sponsor for key partners to create joint plans, generate pipeline, and drive opportunities to closure

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action, and you navigate seamlessly between high-level strategy and hands-on execution.
• You are a high-trust collaborator. You are ambitious for the team, embracing a challenge culture by giving and receiving feedback with clarity and respect.
• You are customer-obsessed. You build deep empathy for the customer and anchor your decisions in solving their real-world problems.
• You are a positive force. You approach hard problems with constructive energy and a 'can-do' spirit that inspires your team to stay focused on the solution.
• You operate with urgency. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

• 2+ years of experience leading successful sales teams in the software and security industry
• Proven track record of over-achieving against sales targets
• Experience working with partners such as VARs and distribution
• Demonstrated experience hiring high-performing sales talent
• Experience selling to Commercial accounts (up to 5,000 employees) in the UK

What Will Make You Stand Out (Preferred Qualifications)

• Deep understanding of the bigger picture, customer goals, and how technology can facilitate business transformation
• Proficiency in strategic sales planning with experience closing net new logos

#LI-Hybrid #LI-FO1

Regional Director, ZTB Branch (EMEA & APJ)

About Zscaler

The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.

Who You Are

You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

The Role

We're looking for an experienced Regional Director to join our Sales and Go-to-Market team. As the "GM" of your business, you will be responsible for driving the strategy and execution for our Zero Trust Branch specialist sales organization across the EMEA and APJ theaters.

• Reporting Line: Global Vice President, ZBT Branch

• Direct Reports: Sales specialists is EMEA and APJ

• Location: Hybrid London based (#LI-Remote)

Key Responsibilities

• Talent Leadership: Recruit, hire, and develop world-class specialist sales talent in EMEA and APJ. Build individualized development plans and provide consistent coaching to motivate the team to overachieve on targets.

• Business Management: Operate as the GM of your territory; create comprehensive plans for success and maintain high accuracy in monthly, quarterly, and yearly forecasting.

• Matrix Collaboration: Align with regional sales leadership, field sales, marketing, and partners to prioritize revenue attainment within a complex, matrixed organization.

• Cross-Functional Impact: Engage directly with Product Management, Product Marketing, and Services to advocate for field needs and drive continuous performance improvement.

Qualifications

Minimum Qualifications

• Experience: 10+ years of full-cycle sales experience within the software or security industry.

• Leadership: 3+ years of leadership experience managing a team.

• Regional Scope: Proven experience managing sales teams across both EMEA and APJ regions.

• Executive Presence: Progressive selling experience engaging with accounts and closing deals at the C-Level.

• Education: Bachelor’s degree or equivalent professional experience.

Preferred Qualifications

• Specialization: Experience leading a product specialist sales team or prior experience as a product sales specialist in a matrix environment.

• Domain Expertise: Recent experience in the Zero Trust Branch industry with a passionate, informed point of view to share with customers and partners.

• Analytical Skills: Proficiency in data-driven territory management and planning.

#LI-FO1

#LI-Hybrid

Role

We are looking for an experienced Account Executive to join our UK/I team in London, reporting to a Regional Director within the Sales and Go-to-Market Department. The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.

What you’ll do (Role Expectations)

• Manage an assigned territory focused on net new logo and upsell opportunities across the UK market within mixed verticals

• Drive revenue growth by selling into Enterprise level accounts

• Partner closely with Sales Engineering, Solution Architecture, Value Consulting, and Transformation Teams throughout your sales cycles

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 5+ years of experience working with enterprise technology

• Proven track record of building new logos from scratch

• Direct experience navigating and selling within the UK market

• Experience selling a complex SaaS solution

• Demonstrated experience and leadership within complex sales cycles

What Will Make You Stand Out (Preferred Qualifications)

• Bachelor degree

• Cyber security experience

#LI-Hybrid #LI-FO1

About Us

The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.

At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.

In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.

Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.

Build a newsworthy career at the FT.

Our Commitment to Diversity, Equity and Inclusion

We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.

The Role

As Marketing Manager, Events, you will play a central role in driving the growth and success of FT Live’s high-profile events portfolio. You will be responsible for developing and driving strategic marketing plans, identifying and engaging target audiences, and delivering compelling campaigns that maximise attendance, delegate revenue and sponsorship opportunities.

From flagship experiences including the award-winning Global Boardroom, Business of Entertainment and Women at the Top, FT Live is one of the Financial Times Group’s fastest-growing and most successful divisions. It sits at the forefront of the FT’s evolution as a dynamic, interactive information source across multiple platforms.

Reporting to the Head of Marketing Operations & Planning, this 12-month parental cover role will support the B2C Senior Marketing Lead and work at the heart of FT Live’s relationship with delegates. You will collaborate closely with teams across the Financial Times to deliver integrated marketing campaigns, attract high-quality audiences to flagship virtual and hybrid events, and contribute to delegate revenue targets and wider business objectives.

Key Responsibilities

• Develop and implement data-driven, multi-channel marketing strategies to increase event awareness, reach, delegate attendance and sponsorship revenue
• Identify and target new audience segments, demonstrating market insights to refine messaging and campaign effectiveness
• Lead the development of value propositions and audience messaging aligned to FT Live’s brand and event objectives
• Manage marketing budgets and optimise spend to maximise return on investment and commercial performance
• Analyse audience and lead data gaps, implementing lead generation strategies to support delegate sales and revenue growth
• Plan and implement integrated campaigns across email, web, digital and print advertising, SEO, social media and content marketing
• Work with internal partners to create engaging digital content and ensure consistency across all marketing touchpoints
• Own and optimise the digital presence for events, including website management and customer journey optimisation
• Develop strategic partnerships with media, associations and industry organisations to extend campaign reach and audience growth
• Drive community and content strategies that strengthen engagement and cross-promote relevant events
• Monitor campaign performance throughout the event lifecycle, making real-time adjustments to maximise effectiveness
• Conduct post-event analysis to identify insights, measure return on investment and inform future campaign strategies
• Collaborate closely with Content, Delegate Sales, Commercial Sales, Operations and wider Marketing teams to deliver seamless, high-impact campaigns and premium attendee experiences

Required Skills and Experience

• 4–5+ years’ B2B or B2C marketing experience, ideally within events, media or agency environments
• Proven experience building and engaging audiences through multi-channel marketing campaigns
• Strong strategic and commercial mentality, balancing creative thinking with analytical decision-making
• Excellent copywriting and communication skills, with the ability to craft compelling audience messaging
• Strong understanding of digital marketing channels including email, social media, SEO and paid media
• Experience using CRM systems, marketing automation platforms and analytics tools including Google Analytics
• Experience creating and optimising digital content, including HTML tags, meta descriptions and keyword research
• Comfortable using marketing technologies and software tools to support targeting, automation and campaign performance  
• Highly organised with the ability to manage multiple projects and deadlines in a fast-paced environment
• Strong collaborator management and collaboration skills, with the ability to work effectively across cross-functional teams

Desirable

• Experience marketing premium B2B conferences, virtual events or hybrid event portfolios
• Familiarity with subscription, media or audience-led business models
• Experience working with sponsorship or partnership marketing campaigns

What’s in it for You?

Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here.

We’ve embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in-person camaraderie and peer learning. Additionally, we are open to accommodating specific flexible working pattern requests for all roles where feasible.

Accessibility

We are a disability confident employer and Valuable 500 signatory.

Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help.

Further information
At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.
Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.
Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact talent@ft.com.

Interested in the FT but don’t see the right role yet? Join our Talent Community to receive exclusive updates, featured jobs, and insights into working at the FT.

#LI-KF1

About the Position:

We seek a highly skilled and motivated Sales Engineer to join our growing team. As a Sales Engineer, you will drive our growth by partnering with our sales team and engaging prospective customers. You will be the technical expert responsible for understanding customer needs, demonstrating the value of our platform, and ensuring successful deployments. This role requires a unique blend of deep technical expertise, exceptional communication skills, and a passion for solving complex cybersecurity challenges. The ideal candidate will be a customer-focused, results-oriented individual with a strong understanding of cybersecurity, particularly in application security and identity management.

 How You’ll Make an Impact:

• Provide Technical Expertise:
• Support the sales team with in-depth technical knowledge
• Conduct product demonstrations and training sessions for clients
• Engage with Customers:
• Understand customer needs and develop tailored security solutions
• Build and maintain strong client relationships
• Support Sales Efforts:
• Identify and qualify new sales opportunities
• Prepare compelling technical proposals and presentations
• Expand Product Knowledge:
• Stay updated on the latest security products and industry trends
• Share insights to enhance the team's knowledge and capabilities
• Ensure Seamless Implementation:
• Coordinate with the technical team for smooth solution deployment
  Provide post-sales support and troubleshooting to ensure customer satisfaction.
• Pre-Sales Activities: Lead technical pre-sales activities, including:
• Engaging with customers to understand their technical requirements and challenges.
• Delivering compelling product demonstrations and presentations tailored to customer needs.
• Managing and executing POC engagements.
• Effectively addressing technical objections and concerns.
• Evangelizing our value proposition to key stakeholders.
• Post-Sales Activities:
• Ensure successful customer deployments and provide ongoing technical support.
• Drive customer satisfaction and contribute to high renewal rates.

What makes you a good fit:

• Technical Expertise:
• Identity Management: Traditional IAM concepts (authentication, authorization, access control, User Directories), Identity Governance (Privileged Access Management, User Attestation).
• Cloud Platform Expertise: Deep expertise in at least one central cloud platform (AWS, Azure, GCP) and its security services.
• Cloud Security: Familiarity with cloud security best practices (CSPM, CASB, cloud infrastructure security).
• Bachelor's degree in Computer Science, Engineering, or a related field (Master's degree preferred).
• 6+ years of experience in cybersecurity, with a significant portion in customer-facing roles like Sales Engineering.
• Experience with SaaS solutions.

Why Join Oasis Security:

• Competitive compensation and equity package.
• Comprehensive health, dental, and vision insurance.
• 401K
• Opportunity to work on cutting-edge technology and significantly impact the cybersecurity industry.
• A dynamic and collaborative work environment with a strong focus on learning and growth.

If you are passionate about cybersecurity and want to make a difference in helping organizations protect their digital assets, we encourage you to apply for the Sales Engineer position at Oasis Security. Join us in our mission to empower businesses to thrive in a secure digital world. Apply now!

About Us

The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.

At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.

In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.

Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.

Build a newsworthy career at the FT.

Our Commitment to Diversity, Equity and Inclusion

We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.

The Role

FT Live, the events division of the Financial Times, brings together senior business leaders, policymakers and industry experts through world-class conferences, summits and forums.

As Marketing Manager, Events, you will play a central role in driving the growth and success of FT Live’s global event portfolio. You will develop and deliver strategic, data-driven marketing campaigns that build awareness, engage target audiences and maximise delegate and sponsorship revenue.

This is an exciting opportunity for a commercially minded marketer who thrives in a collaborative, fast-paced environment and is passionate about creating impactful audience experiences through events.

Key Responsibilities

• Develop and implement integrated, multi-channel marketing strategies to drive event awareness, audience growth, delegate attendance and sponsorship revenue
• Identify and target new audience segments using market insights to refine messaging and improve campaign effectiveness
• Define clear event value propositions and audience messaging across campaigns and channels
• Manage marketing budgets and optimise spend to maximise return on investment
• Identify data gaps and implement lead generation strategies to support commercial targets
• Plan and deliver end-to-end campaigns across email, web, paid media, SEO, social and content marketing
• Collaborate with internal partners to produce compelling marketing assets and campaign content
• Own and optimise event websites to ensure a seamless customer journey from awareness through to registration
• Develop and manage strategic partnerships with media, associations and industry organisations to extend campaign reach
• Monitor campaign performance and important measurements throughout the event lifecycle, optimising activity to improve results  
• Conduct post-event analysis to identify insights and inform future campaign strategies
• Work closely with Content, Delegate Sales, Commercial and Operations teams to support event success and revenue growth
• Collaborate with design, data and performance marketing teams to deliver high-impact, data-led campaigns

Required Skills and Experience

• 4–5+ years’ B2B marketing experience, ideally within events, media or agency environments
• Proven experience developing and delivering multi-channel marketing campaigns that drive audience growth and engagement
• Strong strategic and commercial mentality, balancing creativity with data-driven decision-making
• Excellent copywriting, communication and collaborator management skills
• Experience using CRM systems, marketing automation platforms and analytics tools, including Google Analytics
• Strong understanding of digital marketing channels including email, paid media, SEO and social media
• Comfortable using marketing technologies, with exposure to AI tools considered advantageous
• Highly organised with the ability to manage multiple projects and deadlines in a fast-paced environment
• Collaborative and proactive approach, with the ability to work effectively across cross-functional teams

Desirable

• Experience marketing B2B conferences, summits or premium live events
• Familiarity with audience acquisition and lead generation strategies within subscription, media or events businesses
• Experience working with partnership or sponsorship marketing initiatives

What’s in it for You?

Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here.

We’ve embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in-person camaraderie and peer learning. Additionally, we are open to accommodating specific flexible working pattern requests for all roles where feasible.

Accessibility

We are a disability confident employer and Valuable 500 signatory.

Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help.

Further Information

At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.
Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.
Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact talent@ft.com.

Interested in the FT but don’t see the right role yet? Join our Talent Community to receive exclusive updates, featured jobs, and insights into working at the FT.

#LI-KF1