Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Solutions Architecture team works with our largest, most complex users to understand their technical requirements and map those to Stripe technology.

As a Solutions Architect, you will partner with Sales to technically qualify new business opportunities, demonstrate the art of the possible with the Stripe Platform, and design robust technical solutions to enable payment transactions, manage money movements and simplify financial operational processes.

What you’ll do

You are an experienced technologist with a blend of technical depth and strong business consulting skills. You can write code, but prefer to spend your time working with users to create Stripe solutions to support customer business objectives in complex, mission critical environments. You will think strategically about the art of the possible for the user’s business, and be able to clearly articulate that in a way that informs and builds confidence in Stripe’s technology.

You should be able to engage and motivate cross-functionally both internally and within our customer’s organisations at all levels, from Cx to Product Engineering. You will have a track record of delivering exceptional customer results as part of a pre-sales team, but a history of deep technical work that gives you the ability to be credible with any audience.

Responsibilities

• Engage with Chief Technical Officers, engineering leads, and other technical leads at key users to share technology roadmaps, demonstrate the latest innovations, and define a solution strategy to solve problems
• Lead technical discussions and solution deep dives with users on the value Stripe can provide to them.
• Serve as an advocate for your customers internally, to ensure their needs are represented with product engineering and to influence product direction and priorities.
• Plan and participate in quarterly business reviews with your users, identify new opportunities and collaborate on detailed account planning with account teams
• Create technical content (reference architectures, demos, etc.) to share with users as well as speak as a thought leader at industry conferences.  

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 4 years work experience or equivalent in any mixture of roles including pre-sales, technical architecture (application, technical, systems, integration), technical consulting, application delivery or technical engineering role, with at least 1 years in a customer facing pre-sales role.
• Possess strong technical knowledge in software architecture, have breadth across technology stacks with deep hands on skills, and comfortable talking about technical concepts and explaining how they work, both from a product feature and API architecture perspective
• Ability to write code 
• Experience with large enterprise customers
• Strong verbal and written communication abilities, including presenting to large audiences in both German and English

Preferred qualifications

• A background in payments systems and e-commerce solutions is a plus but not a requirement.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. We influence revenue growth across Stripe’s product portfolio, and collaborate with sales, support, product management, and Stripe’s executive team to provide the best experience to our most valued customers. 

What you’ll do

As a member of the team, the Solutions Architect will build highly consultative trusted relationships with c-level executives and technical decision makers in the customer’s organization to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. She/he will architect business models with them so they can drive new monetization opportunities and growth for both the user and Stripe. 

Responsibilities

• Be a key member of a Stripe account team with deep involvement in defining the customer strategy
• Identify and close new complex opportunities, and accelerate solution adoption. Understand and align with the customer’s product and business roadmap and uncover opportunities for Stripe to accelerate their progress on that roadmap. 
• Drive thought leadership and be a trusted advisor for key business and technical stakeholders including CIO, CTO, COO, CRO, CDO, Head of Product Engineering and Head of Payments. 
• Work to deeply understand the customer’s business objectives, and then design and apply Stripe’s solutions to their challenges. Develop and articulate the end to end customer transformation journey and create future roadmaps and architectures with deep 3rd party integrations in play.
• Conduct business analysis and background research on customers, industries, and competitors with a view to support growth for the user's business. 
• Lead strategy engagements with users to align to business priorities, design solutions and secure the technical win by performing in-depth customer discovery, evangelizing the proposed solutions through executive briefings, readouts, presentations, workshops and solution demos. 
• Expand Stripe’s footprint within existing accounts to new global markets and business units by introducing new capabilities and local payment methods.
• Act as the “Voice of the Customer” to bring insights, trends and opportunities to the leadership, product and engineering teams from the forefront and prioritized for delivery.  
• Participate in sales forecasting, Quarterly Business Reviews and account/territory planning to strategically and tactically align for success
• Approximately 25% travel is anticipated to help you connect in-person in a meaningful way with users and collaborate internally

Who you are

You have achieved an experienced position as an enterprise architect, senior solution architect or principal solution engineer and have a successful track record advising enterprise-grade digital native / SAAS / Platform / Marketplace companies, focused on identifying business priorities, formulating technology strategies and designing an end-to-end business solution. You possess deep technical acumen, high interpersonal and leadership skills, and have demonstrated the ability to become a trusted advisor to senior executives and facilitate customer success along the entire customer journey.  Strategic and creative thinker who can proactively identify challenges, take ownership, and maintain a positive approach when facing difficult obstacles.

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 4+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software enterprise.
• Experience in the payments/ billing / invoicing / issuing / banking / Fintech space
• Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
• Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities.
• Thorough understanding of the software development lifecycle and API architectures. A background in writing code in any of Stripe’s primary deployment languages (Ruby, Python, JavaScript, Java, Go, etc.) is a plus.
• Outstanding spoken and written communication skills, presentation skills, and confident in explaining complex concepts to both technical and non-technical audiences.
• Ability to operate independently in a highly ambiguous and fast-paced environment
• Passion to take on ownership and drive change in a constantly evolving environment. 
• Superior verbal and written communication skills in English
• Ability to travel per business needs

Preferred requirements

• Prior experience in consulting
• Experience at a growth stage internet/software company

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Solutions Architecture team works with our largest, most complex users to understand their technical requirements and map those to Stripe technology.

As a Solutions Architect, you will partner with Sales to technically qualify new business opportunities, demonstrate the art of the possible with the Stripe Platform, and design robust technical solutions to enable payment transactions, manage money movements and simplify financial operational processes.

What you’ll do

You are an experienced technologist with a blend of technical depth and strong business consulting skills. You can write code, but prefer to spend your time working with users to create Stripe solutions to support customer business objectives in complex, mission critical environments. You will think strategically about the art of the possible for the user’s business, and be able to clearly articulate that in a way that informs and builds confidence in Stripe’s technology.

You should be able to engage and motivate cross-functionally both internally and within our customer’s organisations at all levels, from Cx to Product Engineering. You will have a track record of delivering exceptional customer results as part of a pre-sales team, but a history of deep technical work that gives you the ability to be credible with any audience.

Responsibilities

• Engage with Chief Technical Officers, engineering leads, and other technical leads at key users to share technology roadmaps, demonstrate the latest innovations, and define a solution strategy to solve problems. 
• Lead technical discussions and solution deep dives with users on the value Stripe can provide to them.
• Serve as an advocate for your customers internally, to ensure their needs are represented with product engineering and to influence product direction and priorities.
• Plan and participate in quarterly business reviews with your users, identify new opportunities and collaborate on detailed account planning with account teams
• Create technical content (reference architectures, demos, etc.) to share with users as well as speak as a thought leader at industry conferences.  

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 4 years work experience or equivalent in any mixture of roles including pre-sales, technical architecture (application, technical, systems, integration), technical consulting, application delivery or technical engineering role, with at least 1 years in a customer facing pre-sales role.
• Possess strong technical knowledge in software architecture, have breadth across technology stacks with deep hands on skills, and comfortable talking about technical concepts and explaining how they work, both from a product feature and API architecture perspective. 
• Ability to write code. 
• Experience with large enterprise customers. 
• Strong verbal and written communication abilities, including presenting to large audiences in both Italian and English. 

Preferred qualifications

•  A background in payments systems and e-commerce solutions is a plus but not a requirement.

Solutions Architect, Platforms

Who We Are

About Stripe

At Stripe, you have an unprecedented opportunity to put the global economy within everyone’s reach. Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. 

About The Team

The Solutions Architecture Team partners with our users to realise their full potential through the adoption of prescriptive solutions that drive their growth and success.

We work with C-level executives, finance leaders, product design and engineering teams at large global brands and platforms who are building financial services solutions with Stripe.  We work closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers and Product Teams to develop and execute on the account strategy for Stripe’s platform prospects. 

What You’ll Do

As a member of the team, Solutions Architects build highly consultative trusted relationships with C-level executives and technical decision makers in the customer’s organisation to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. We architect business models with them so they can drive new monetisation opportunities and growth.

Responsibilities

• Be a key member of the Platform account team with deep involvement in defining the customer strategy; Identify and close new complex opportunities, and accelerate solution adoption. 
• Drive thought leadership and be a trusted advisor for key business and technical stakeholders including CIO, CTO, COO, CRO, CDO, Head of Product Engineering, and Head of Payments.
• Work to deeply understand the customer’s business objectives, and then design and apply Stripe’s solutions to their challenges. Develop and articulate the end to end customer transformation journey and create future roadmaps and architectures with deep 3rd party integrations in play.
• Conduct business analysis and background research on customers, industries, and competitors.
• Lead strategy engagements with users to align to business priorities, design solutions and secure the technical win by performing in-depth customer discovery, evangelising the proposed solutions through executive briefings, readouts, presentations and solution demos. 
• Expand Stripe’s footprint within existing accounts to new global markets and business units by introducing new capabilities and local payment methods.
• Act as the “Voice of the Customer” to bring insights, trends and opportunities to the leadership, product and engineering teams from the forefront and prioritised for delivery.  
• Participate in sales forecasting, Quarterly Business Reviews and account/territory planning to strategically and tactically align for success.
• Act as a crucial part of the sales team, providing technical insight and solutions to prospective and existing platform users. Guide and provide technical expertise on Stripe and its benefits for both platforms and their customers.
• Showcase the capability of Stripe's platform in solving business problems, highlighting features, benefits, and potential customisations. This includes demonstrating how those benefits pass down to the customer's own user-base.
• Manage pre-sales projects, coordinating proof of concept development, and feasibility checks. Ensure all solutions proposed are viable, beneficial to our potential clients, and also accommodating to their customers.

Who You Are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• 4+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, or sales engineer, for a global software enterprise.
• Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
• Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities.
• Thorough understanding of the software development lifecycle and API architecture.
• Outstanding spoken and written communication skills, presentation skills, and confidence in explaining complex concepts to both technical and non-technical audiences.
• Develop a comprehensive understanding of Connect, Stripe's solution for enabling platform payments, exploring its various features, and integration methodologies.
• Gather an in-depth understanding of Stripe's Payments and Billing systems and their applicability across diverse business models to beneficially cater to individual clients' and their customers' needs.
• Ability to understand how a wide variety of applications such as ERP, CRM, Billing, Tax and legacy systems interact with each other in a platform technology stack/ecosystem. 
• Strong organisational and time management skills and the ability to juggle competing priorities while working with multiple strategic opportunities and customers.

Preferred Qualifications

• Experience as a customer facing, domain expert in the payments space, presenting, and architecting solutions for platform customers.
• Prior experience driving technical sales with top-tier enterprise scale platforms and supporting them and their customer’s unique requirements 
• Experience with integrating Stripe or other RESTful APIs into web applications.
• Experience in systems design, building and deploying complex applications.
• Experience in helping customers adopt and consume software in a cloud model.
• Passionate about learning and actively seeks out knowledge
• Ability to work independently and confidently to develop a path forward with customers under ambiguous circumstances.
• Strategic and creative thinker who can proactively identify challenges and maintain a positive approach when facing difficult obstacles.
• Strong collaboration skills to work seamlessly with extended teams to support our users.

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the largest and most influential platforms on the internet. 

As Reddit continues to scale globally, reliability and performance are more critical than ever. The Site Experience SRE team sits at the intersection of infrastructure, product engineering, and user experience - ensuring that every interaction across web, mobile, APIs, feeds, media delivery, and real time systems is fast, reliable, and resilient.

We are looking for a Staff Site Reliability Engineer to lead reliability engineering initiatives for critical user facing systems at internet scale. In this role, you will partner closely with product and infrastructure teams to improve availability, latency, scalability, and operational excellence across Reddit’s most business critical experiences.

This is a highly technical leadership role for someone who thrives in large-scale distributed systems, enjoys solving complex reliability challenges, and can influence engineering culture across the organization.

What you’ll do:

• Lead Reliability Engineering for User Experience
• Drive reliability, scalability, and operational excellence for critical user facing systems and services. Improve performance and resiliency across APIs, content delivery, feed generation, search, messaging, and real-time experiences.
• Architect for Scale
• Partner with product and infrastructure engineering teams to design systems that remain highly available and performant under massive global load. Guide architectural decisions around failover, redundancy, graceful degradation, traffic management, and capacity planning.
• Reduce Operational Risk
• Identify systemic risks and reliability bottlenecks across services, dependencies, deployments, and infrastructure. Build proactive mitigation strategies and drive engineering improvements that reduce incidents and improve service health.
• Drive Automation
• Eliminate repetitive operational work through automation and tooling. Build systems that improve deployment safety, incident response, remediation workflows, and reliability guardrails
• Incident Management
• Lead complex incident response efforts across engineering teams. Drive blameless postmortems, identify root causes, and ensure sustainable long-term fixes are implemented.

Influence Engineering Standards

• Define and champion best practices around reliability engineering, SLIs/SLOs, capacity management, release engineering, and operational maturity across the company.

Mentor and Multiply Impact

• Provide technical leadership and mentorship to engineers across SRE and software engineering teams. Help shape reliability culture and raise the operational excellence bar across the organization.

What We’re Looking For

• 8+ years of experience in Site Reliability Engineering, Infrastructure Engineering, or related roles operating large scale distributed systems.
• Strong collaboration and communication skills with the ability to influence technical direction across teams.
• Strong experience supporting high traffic, user facing production environments.
• Deep understanding of one or more: distributed systems, networking, Linux systems, cloud native architectures.
• Experience designing highly available systems with strong operational and reliability practices.
• Strong programming skills in languages such as Go, Python, or similar.
• Strong understanding of observability systems including metrics, logging, tracing, and alerting.
• Experience improving reliability through SLOs, automation, incident management, and performance optimization.
• Demonstrated ability to troubleshoot complex issues across applications, infrastructure, networking, and services.

Nice to Have

• Experience operating systems at internet scale traffic volumes.
• Experience with Kubernetes, containers, cloud infrastructure, and modern deployment platforms.
• Familiarity with technologies such as Prometheus, Grafana, OpenTelemetry, Envoy, Kafka, ClickHouse, Cassandra, Redis, or similar distributed infrastructure technologies.
• Experience with CDN optimization, edge reliability, traffic engineering, or global infrastructure.
• Contributions to open source software or participation in technical communities.
• Experience leading large scale incident response and operational transformation initiatives.

Why Join Reddit?

You’ll help shape the reliability and performance of one of the internet’s largest platforms, influencing experiences used by millions of people every day. This is an opportunity to solve deeply complex engineering problems at massive scale while helping define the future of reliability engineering for a modern consumer platform.

Benefits

• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Private Medical, Dental, and Vision Benefits
• Personal Retirement Savings Account with matching contribution
• Cycle to Work and Tax Saver schemes
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave

Sony Interactive Entertainment is searching for experienced Full Stack Software Engineers to join our team and contribute to the development of in-house applications. This role involves creating seamless and secure solutions and ensuring delivery of exceptional user experiences. As a full-stack developer, you will work across the stack, contributing to both the front-end and back-end architecture and implementation. This is an opportunity to participate in a fun, demanding, fast-paced environment for individuals who thrive on new challenges and creative solutions.

What you'll be doing:

• Architect, design and develop RESTful API Endpoints, ensuring high performance, scalability and maintainability.
• Collaborate with other Front-End Engineers and develop dynamic, responsive and user-friendly web applications.
• Define Data Models and database schemas and manage relational databases or NoSQL databases ensuring data integrity and performance.
• Create and maintain documentation of application design, configuration and maintenance.
• Provide accurate timelines for specific tasks assigned.
• Participate in scheduled on-call rotation and respond to emergencies.

What we're looking for:

• 3+ years professional experience working with medium/large complex code bases
• Experience in Full Stack development
• Experience with one or more of the following programming languages: Java, Go, or Python
• Experience in REST API design and implementation
• Proficient in HTML, CSS, the JavaScript ecosystem and familiarity with popular frameworks like React, Angular, Ember, Jest, Babel, and TypeScript
• Knowledgeable in UI/UX design principles
• Strong communication and interpersonal skills
• Desire to collaborate and to develop strong and positive team relationships
• Attention to detail, organizational skills, a strong work ethic and the ability to work independently.

Preferred Qualifications:

• Bachelor’s degree in Computer Science or related field, or at least three years of proven experience in lieu of a degree
• Demonstrated ability to write clean, maintainable, and well-documented code.
• Database management, cloud technologies (AWS), and containerization (Docker, Kubernetes)
• Knowledge of React best practices
• Familiarity with DevOps tools and practices, including CI/CD pipelines
• Automated deployment tools (e.g. Terraform, Ansible, Jenkins)
• Excellent problem-solving skills and attention to detail
• Experience with Agile development methodologies such as SAFe, Scrum

Cloud Data Architect

BearingPoint Ireland has an exciting opportunity for an experienced Cloud Data Architect to join our growing Data Analytics & AI team. We are working with a wide range of clients, on a number of complex projects that are transforming the way business is being done in Ireland

Applicants should have the following skills / experience:

• Minimum of 5 years’ experience as a data architect, working in both “on-prem” environment and Cloud environment, especially Microsoft and AWS technologies
• Advanced data modelling and architecture skills
• Proven experience with data integration tools such as SSIS, ADF, Kafka, Talend
• Proven ability to write automated scripts using PowerShell, SQL
• Good communication and language skills in the English language (presenting, documenting, workshopping)
• Experience managing stakeholders in a complicated environment
• Experience in the configuration and setup of database environments
• Experience of database design from an online, batch and reporting perspective
• 3rd level degree in IT related discipline

In addition to the above, the following skills / knowledge will be beneficial:

• Experience working with Power BI in a Fabric or Synapse Analytics environment.
• Experience with other analytics delivery platforms, such as Databricks, Spark, Snowflake. Redshift. etc.
• Knowledge of machine learning frameworks and AI tools.
• Knowledge of software delivery practices, modern delivery methodologies (incl. Agile) – i.e. the ability to understand how a delivery project works and the constraints that they are working in
• Experience with data governance frameworks and data security policies.
• Performance optimization of cloud data solutions.

We are seeking a Senior Director of Engineering to lead the development of our Observability Platform within MongoDB. This is a high-impact role where you will drive the technical vision, execution, and growth of a critical component in our ecosystem. You will be responsible for building and scaling a world-class team, shaping the future of internal and external Observability for Atlas, MongoDB’s cloud-managed solution.This is an opportunity to join a team that is responsible for all Observability systems that support metrics, metric visualization, logs, traces, and alerts for MongoDB. We are looking for a leader that is results focused, with high standards, and experience in leading large engineering teams in designing, building and operating complex distributed systems at scale, with strict SLO on security, durability, availability and performance.  

Tens of thousands of customers depend on our Observability stack to monitor their database clusters and to generate actionable alerts to safeguard critical workloads.  As MongoDB Atlas and its supporting infrastructure continue to experience rapid growth, the demand for high-cardinality observability data for internal and external use cases means we need to continually innovate and scale our systems to the next level. For example, MongoDB Observability systems need to handle 10’s of billions of metrics time series, all whilst processing petabytes of logs, traces, and events.

Our team champions a strong culture of inclusivity, diversity, and collaboration. If you want to be a deeply technical leader on a collaborative team that applies low-level systems expertise to build the foundational infrastructure of a popular database, join us! 

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Responsibilities

• Lead and Manage the Observability Engineering Team – Oversee engineering efforts to design, develop, and scale our Observability platform, ensuring high performance, reliability, and efficiency
• Architect and Optimize Systems required to support logging, monitoring, alerting and metric visualisation at huge scale
• Integrate with MongoDB Atlas – Work with cross-functional teams to integrate Observability improvements into the Atlas platform
• Recruit and Build a High-Performance Team – Attract, hire, and mentor top-tier engineering talent, fostering a culture of innovation, collaboration, and technical excellence
• Define Product and Engineering Strategy – Collaborate with product, research, and engineering leaders to define the long-term vision, roadmap, and architecture of the observability platform
• Ensure Operational Excellence – Drive best practices for monitoring, reliability, and performance of observability services in production
• Stay Ahead of Observability Trends – Keep up with advancements in Observability trends to maintain MongoDB’s leadership

Requirements

• 10+ years of engineering leadership experience, including managing multiple teams and scaling large, distributed systems
• Deep expertise in distributed systems and large-scale data processing infrastructure
• Experience working with cloud-native architectures and platforms like AWS, GCP, Azure, and Kubernetes
• Proficiency in high-performance API development and integrating data pipelines into production systems
• Excellent leadership, strategic thinking, and ability to influence cross-functional stakeholders
• Experience in hiring, mentoring, and scaling world-class engineering teams
• Manager of managers experience

Why Join Us?

• Own and lead the development of the core observability platform within MongoDB
• Work with cutting-edge technologies to shape the future of observability
• Collaborate with world-class engineers and researchers on complex, high-scale distributed systems
• Drive technical and product strategy at a high-growth, industry-leading company

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

REQ ID: 1273390832

The MongoDB Atlas team is a diverse group of contributors working together to help our users manage MongoDB at global scale. We are responsible for MongoDB Atlas: our database as a service offering and fastest growing product, which allows users to deploy fault-tolerant, globally distributed MongoDB clusters in just minutes.

The Atlas Growth experimentation teams focus on improving the customer experience via new product features and refinements to existing user flows. These teams work closely with cross-functional partners in Product, Design and Analytics, as well as many other MongoDB engineering teams, to bring new visions to life. We are constantly challenged to design backend and frontend features such as new onboarding flows, partner integrations, monetization improvements, and enterprise enablement for our large B2B customer base. 

The Atlas Frontend Platform team works to enable Atlas Engineering teams to work across the Atlas UI, owning foundational infrastructure and iterating to move our frontend interface to the cutting edge of user experience.

We are seeking a Staff Software Engineer to join the Atlas Growth and Frontend Platform teams. Growth is made up of both platform and product teams. A successful Staff Software Engineer on Atlas Growth will come to understand the behaviors that make users successful in Atlas.  They will be a strong partner for our Product team in identifying and prioritizing the right UX improvements, as well as have a strong infrastructural bent, leading the evolution of our backend service-oriented architecture.  They will be an owner of our partner platform, driving Atlas's integration into the many SaaS players defining our industry, and they will become an expert in the experimentation and analytics platform services Growth owns, shaping their roadmaps to accelerate how quickly Atlas learns and delivers.

Role Responsibilities

• Define the future evolution and vision of Growth by working closely with Product Management, Product Design, Analytics, UX Research, as well as other Engineering teams within the company
• Spearhead the development of secure, scalable, reusable infrastructure for cross-control plane integrations into Atlas
• Streamline experimentation and data acquisition via platform optimization
• Design, architect, build, and deliver core pieces of the Atlas onboarding flow
• Mentor and grow other team members
• Improve our codebase, best practices, and design principles
• Work with stakeholders to identify business impact of focus areas, translating into the team's roadmap, then partnering with Engineering Leads to execute  
• Be a leader in overseeing and participating in the on-call rotation for our critical platform infrastructure

Candidate Profile

• 8+ years experience of software engineering, with experience in the frontend ecosystem and backend infrastructure
• Proficient in a modern compiled programming language (Java, Go, C#, C++, etc.)
• Working knowledge of TypeScript and at least one single page application (SPA) framework.
• Proven successes in designing, writing, testing, debugging, performance tuning, and maintaining secure and highly available distributed systems in large, long-lived code bases
• Understands the hallmarks and value of AB testing and iterative product development
• Experience partnering with Product to design and deliver effective user experiences for a technical SaaS application
• Excellent communication skills, both written and verbal
• Desire to collaborate with colleagues and mentor fellow engineers
• Is curious, collaborative, empathetic, and intellectually honest
• Has a passion for problem solving and learning new things in the domains of computer science and software engineering
• Experience with AWS, GCP, and Azure is a plus

Success Measures

• In 1 month you’ll have shipped code into production
• In 3 months, you'll be fully onboarded and have contributed to a large project that involves multiple MongoDB engineering teams
• In 6 months, you’ll understand the vision and primary goals of the Atlas Growth and Frontend Platforms teams, will be heavily contributing to the roadmap for the teams, and will be leading projects to execute on it

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 4263302109

We are seeking a Staff engineer to design, build, and operate the internal and external Observability stack for the MongoDB platform. Tens of thousands of customers depend on our Observability stack to monitor their database clusters and to generate actionable alerts to safeguard critical workloads. This is an opportunity to join a team that is responsible for all Observability systems that support metrics, metric visualization, logs, traces, and alerts for MongoDB. We are looking for engineers with high standards, and experience in setting direction and technical leadership for large engineering teams in designing and operating complex distributed systems, with strict SLO on security, durability, availability and performance.  

As MongoDB Atlas and its supporting infrastructure continue to experience rapid growth, the demand for high-cardinality observability data for internal and external use cases means we need to continually innovate and scale our systems to the next level. For example, MongoDB Observability systems need to handle 10’s of billions of metrics time series, all whilst processing petabytes of logs, traces, and events. Our stack includes VictoriaMetrics, Splunk, Flink, WarpStream/Kafka, Java, Golang Fluentbit. In addition to owning critical components of our observability infrastructure, as a Staff engineer on the team, you’ll also work closely with other SWE, Product and SRE teams to promote and implement best practices in instrumenting and monitoring their services. This is a highly collaborative role, and you will get to own some of the most relied upon internal infrastructure at Mongo.

Our team champions a strong culture of inclusivity, diversity, and collaboration. If you want to be a deeply technical leader on a collaborative team that applies low-level systems expertise to build the foundational infrastructure of a popular database, join us! Let’s build a faster, more reliable, and exceptionally observable database system together.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Candidate Profile

• Solving complex problems at scale, and to high standards, excites you
• Minimum 10 years of experience in designing, programming, debugging, and tuning distributed and/or highly concurrent C/C++/Java/Rust mission critical software systems. 
• Experience running latency sensitive, high throughput systems
• Strong systems fundamentals, including multi-threaded programming, performance profiling, and expert-level programming
• Familiarity with database internals or building core components for data processing systems
• (Nice to have) Indexing or database performance tuning experience 
• Familiarity with observability ecosystem and best practices
• Excellent verbal and written technical communication skills and a strong desire to collaborate with colleagues and mentor engineers
• Excellent time and project management skills including the ability to make realistic assessments of project cost and complexity
• Has a good understanding of information security management

Responsibilities

• Help build and architect systems for the mission-critical observability platform, leading the architecture and implementation of components that drive performance, scalability, cost-efficiency, and resiliency
• Design and implement observability improvements that enable MongoDB engineers and customers to quickly and accurately diagnose the root cause of production issues.
• Handle production customer escalations from Technical Support team and coach teammates to do the same
• Write production-ready database code, improve the existing code, and mentor their team to write higher quality code
• Own areas of code that the Observability Team maintains, ensuring it achieves a high standard for quality (including security, durability, availability, and performance) and maintainability
• Diagnose test failures, identify bugs in existing code, fix them, and prevent bugs from being introduced in new code
• Investigate the performance impact of code changes that may cause software performance regressions
• Interview candidates for advanced software engineering positions
• Develop and maintain expertise on cutting edge database, and observability developments from industry and academia
• Lead development and project management of some of the larger projects across the company
• Collaborate with stakeholders and engineering teams across the company to jointly work on large initiatives
• Advise Product Management on technical product direction, engineering complexity and inter-project dependencies
• Collaborate with Product Management and Engineering leadership to define product roadmaps
• Champion and improve unit and integration tests to demonstrate correctness
• Work with customers and support engineers to fix issues and become part of our on-call rotation 

Success Measures

• In the first month, you will have understood the high level architecture of MongoDB observability, and fixed a few bugs
• In three months, you will have contributed to the development of a project slated for the next major release of MongoDB, and diagnosed and fixed a few customer or testing-reported issues
• In six months, you will have taken on code review responsibilities and are involved in reviewing the design for new features
• In twelve months, you will be leading the development of new features and initiatives, helping to mentor engineers on the team, and using your experience to drive the long-term technical roadmap of the Observability Team

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 1273361945

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

As an ideal candidate, you will have

• Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software
• Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience designing with scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account plan
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience
• Fluency in Hebrew would be a plus

You may also have

• Experience selling databases and/or deploying applications with any of the major cloud providers 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journeys and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 426116

MongoDB’s Developer Experience organization is responsible for ensuring developers across every major language ecosystem can use MongoDB seamlessly, intuitively, and idiomatically. We build and maintain the rich set of client libraries and integrations that serve as the primary interfaces to the database, spanning more than ten programming languages and frameworks.

We’re looking for a Senior Product Manager for Python Developer Experience who will champion MongoDB’s relationship with the Python community, ensuring Python developers and data scientists have the best possible experience using MongoDB. You’ll define the strategy and roadmap for our Python driver, integrations (such as with Django, Flask and FastAPI), and tooling, informed by the needs of the ecosystem. You’ll collaborate closely with a world-class, globally distributed engineering team, but your focus is outward: understanding and serving Python developers where they are.

You’re a strong fit if you have hands-on experience building with Python and can translate developer pain points into clear, actionable product direction. You thrive at the intersection of code and product, care deeply about developer experience, and have a passion for learning, experimentation, and community engagement.

You will own the strategic vision, product strategy, and roadmap for how MongoDB serves Python developers—defining how our portfolio of client libraries, framework integrations, and ecosystem partnerships should evolve to meet both current developer expectations and future trends in the Python ecosystem. Your work will shape how developers build with MongoDB, ensuring a seamless, idiomatic experience that balances short-term developer needs with long-term platform differentiation and secures MongoDB’s place at the center of modern Python stacks such as the FARM stack.

You will collaborate closely with engineering, documentation, DevRel, and community teams to deliver a cohesive developer experience, and act as a champion for the Python ecosystem within MongoDB. You’ll stay ahead of trends, identify strategic opportunities, and make evidence-based decisions that drive adoption and delight.

As part of onboarding, you will build and document an application using MongoDB and a Python framework of your choice to gain firsthand insight into the developer experience. You’ll also engage directly with community forums, conferences, and open-source contributors to deepen your understanding, validate direction, and build trust with developers.

This role can be based out of our Dublin office or remotely in Ireland.

About the team

We are a highly collaborative team of Product Managers, Engineers, Product Analysts, and Product Marketers all working together to make the experience of working with data easy and enjoyable for developers.

We are a distributed team; stretching from our offices in Dublin and NYC to other locations in  Europe, the US and Canada. Every now and then, we all meet in one place for project kickoffs, workshops, and other team events.

The ideal candidate for this role should have

• 3-5 years of product management experience with a track record of shipping developer-facing tools, integrations or APIs
• 3-5 years of commercial experience developing web applications in Python (the interviews for this position will include a live coding component meant to showcase your understanding of idioms, patterns, and evolving runtime environments) - including Django, FastAPI and Flask
• Experience with or exposure to Machine Learning and Data Science concepts and tools, including familiarity with common ML frameworks (e.g., scikit-learn, TensorFlow, PyTorch) and data analysis libraries (e.g., Pandas, NumPy), as well as an understanding of data pipelines and model deployment
• Experience with AI development, including familiarity with Python AI frameworks and libraries such as Langchain, Langgraph, or LlamaIndex for deploying and managing AI solutions
• Ability to communicate sophisticated technical concepts simply and convincingly to a wide range of audiences
• Ability to distill customer use cases and requirements, write comprehensive business cases and execute on them
• Curiosity, a positive attitude, and a drive to continue learning
• Foster an inclusive and respectful work environment according to MongoDB's Core Values

Position Expectations

• Explore the problem space, build connections with your customer-base, interact with the users in the Python community, formulate the vision and the strategy and maintain the roadmap for your area, keeping it aligned with the company’s strategic priorities
• Deeply understand all aspects of the business — your job is to ensure a business outcome, not just product definition!
• Work closely with the product marketing and engineering teams to design, architect, implement and ship new capabilities of the MongoDB developer experience to delight users
• Collect and analyze data that will drive product decisions
• Work with thought leaders from the respective language communities, establish credibility, and weigh in discussions
• Keep your pulse on software engineering trends across language communities and advocate for new languages, frameworks etc  to be added to our portfolio
• Engage in various go to market activities such as collaborating on a marketing campaign, running a survey, or producing sales messaging

Success Measures

• In three months, you will have onboarded on the current MongoDB technologies & tools, and built an application with Python and MongoDB, putting it in public on Github; successfully triaged new issues with the engineering team, taken ownership of the existing roadmap and the product backlog; got to know the team (this team is globally distributed) and started building relationships inside the company
• In six months, you will have reviewed / refined existing user stories and JIRA issues, prioritized and started executing on them with your  engineering team; you will have also researched new and existing markets, identified some new trends and started their exploration in a methodical way
• In nine months, you have produced at least two GA releases of tier 1 drivers or integrations, several service releases, delighted users with new/improved experiences (you’ll need to define your metrics to measure customer success with your deliverables as well), identified new opportunities & refined your roadmap, contributed to other projects, presented to customers, user groups, and conferences, and gained strong support of your team and other stakeholders

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 4263289662

MongoDB’s Developer Experience organization is responsible for ensuring developers across every major language ecosystem can use MongoDB seamlessly, intuitively, and idiomatically. We build and maintain the rich set of client libraries and integrations that serve as the primary interfaces to the database, spanning more than ten programming languages and frameworks.

We’re looking for a Senior Product Manager for Python Developer Experience who will champion MongoDB’s relationship with the Python community, ensuring Python developers and data scientists have the best possible experience using MongoDB. You’ll define the strategy and roadmap for our Python driver, integrations (such as with Django, Flask and FastAPI), and tooling, informed by the needs of the ecosystem. You’ll collaborate closely with a world-class, globally distributed engineering team, but your focus is outward: understanding and serving Python developers where they are.

You’re a strong fit if you have hands-on experience building with Python and can translate developer pain points into clear, actionable product direction. You thrive at the intersection of code and product, care deeply about developer experience, and have a passion for learning, experimentation, and community engagement.

You will own the strategic vision, product strategy, and roadmap for how MongoDB serves Python developers—defining how our portfolio of client libraries, framework integrations, and ecosystem partnerships should evolve to meet both current developer expectations and future trends in the Python ecosystem. Your work will shape how developers build with MongoDB, ensuring a seamless, idiomatic experience that balances short-term developer needs with long-term platform differentiation and secures MongoDB’s place at the center of modern Python stacks such as the FARM stack.

You will collaborate closely with engineering, documentation, DevRel, and community teams to deliver a cohesive developer experience, and act as a champion for the Python ecosystem within MongoDB. You’ll stay ahead of trends, identify strategic opportunities, and make evidence-based decisions that drive adoption and delight.

As part of onboarding, you will build and document an application using MongoDB and a Python framework of your choice to gain firsthand insight into the developer experience. You’ll also engage directly with community forums, conferences, and open-source contributors to deepen your understanding, validate direction, and build trust with developers.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

About the team

We are a highly collaborative team of Product Managers, Engineers, Product Analysts, and Product Marketers all working together to make the experience of working with data easy and enjoyable for developers.

We are a distributed team; stretching from our offices in Dublin and NYC to other locations in  Europe, the US and Canada. Every now and then, we all meet in one place for project kickoffs, workshops, and other team events.

The ideal candidate for this role should have

• 3-5 years of product management experience with a track record of shipping developer-facing tools, integrations or APIs
• 3-5 years of commercial experience developing web applications in Python (the interviews for this position will include a live coding component meant to showcase your understanding of idioms, patterns, and evolving runtime environments) - including Django, FastAPI and Flask
• Experience with or exposure to Machine Learning and Data Science concepts and tools, including familiarity with common ML frameworks (e.g., scikit-learn, TensorFlow, PyTorch) and data analysis libraries (e.g., Pandas, NumPy), as well as an understanding of data pipelines and model deployment
• Experience with AI development, including familiarity with Python AI frameworks and libraries such as Langchain, Langgraph, or LlamaIndex for deploying and managing AI solutions
• Ability to communicate sophisticated technical concepts simply and convincingly to a wide range of audiences
• Ability to distill customer use cases and requirements, write comprehensive business cases and execute on them
• Curiosity, a positive attitude, and a drive to continue learning
• Foster an inclusive and respectful work environment according to MongoDB's Core Values

Position Expectations

• Explore the problem space, build connections with your customer-base, interact with the users in the Python community, formulate the vision and the strategy and maintain the roadmap for your area, keeping it aligned with the company’s strategic priorities
• Deeply understand all aspects of the business — your job is to ensure a business outcome, not just product definition!
• Work closely with the product marketing and engineering teams to design, architect, implement and ship new capabilities of the MongoDB developer experience to delight users
• Collect and analyze data that will drive product decisions
• Work with thought leaders from the respective language communities, establish credibility, and weigh in discussions
• Keep your pulse on software engineering trends across language communities and advocate for new languages, frameworks etc  to be added to our portfolio
• Engage in various go to market activities such as collaborating on a marketing campaign, running a survey, or producing sales messaging

Success Measures

• In three months, you will have onboarded on the current MongoDB technologies & tools, and built an application with Python and MongoDB, putting it in public on Github; successfully triaged new issues with the engineering team, taken ownership of the existing roadmap and the product backlog; got to know the team (this team is globally distributed) and started building relationships inside the company
• In six months, you will have reviewed / refined existing user stories and JIRA issues, prioritized and started executing on them with your  engineering team; you will have also researched new and existing markets, identified some new trends and started their exploration in a methodical way
• In nine months, you have produced at least two GA releases of tier 1 drivers or integrations, several service releases, delighted users with new/improved experiences (you’ll need to define your metrics to measure customer success with your deliverables as well), identified new opportunities & refined your roadmap, contributed to other projects, presented to customers, user groups, and conferences, and gained strong support of your team and other stakeholders

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 4263289662

We are looking for a Senior Developer Advocate to join our Developer Relations team. In this role, you will focus on engaging SMB customers to help accelerate their success on Atlas and unlock the full potential of the document model, creating inspiring resources and content, and collaborating with a global team of skilled Developer Advocates.

You will empower developers—from startups to fast growing SMBs—to integrate advanced data capabilities into their applications and solutions. If you are passionate about helping developers build, launch, and scale their applications, we invite you to join us in shaping the future of development on MongoDB.

Our Developer Relations teams are distributed across the globe, with most members working remotely. This position will be based in Dublin, Ireland. To see what our team is doing, check out our content on YouTube, Dev, and Medium.

This role can be based out of our Dublin office.

Candidate Profile

At the foundation of your passion and expertise is a love to equip others. Our ideal candidate will have at least 3 years of experience in a developer, support, or solutions role. They will have 5+ total years of experience through any combination of builder role (such as data scientist or developer), educator role (such as developer advocate or developer educator), or customer-facing role (such as solution architect). 

You are an effective teacher who can explain complex topics in a simple and easy-to-understand way. You will also develop a strong understanding of MongoDB's core capabilities, data modeling, and emerging trends in our industry. You will guide users to discover the increasing capabilities of our platform including Vector Search and Voyage AI. 

Though the expertise you bring will be unique, our team is built to work together to share knowledge and help each other grow. You will work with your peers and with cross-functional teams (Product, Marketing, Analytics, etc)  at all levels, asynchronously and across time zones, supporting peer reviews of code, demos, sessions, and other content. You should have a genuine passion for equipping other developers to be more productive and successful. 

Position Expectations

• Develop an expertise understanding of core MongoDB database functionality and Atlas features such as Search, Vector Search, Data Federation, Online Archive, and Streaming
• Develop and deliver workshops, webinars, and design reviews for both general audiences as well as for specific customers in order to enable their creation of MongoDB document schemas for their specific workloads
• Communicate insights gathered from developer engagement, through code and content, to inform team members and enable other developers
• Create technical content to evangelize and educate developers across various formats and channels
• Deliver virtual and in-person developer enablement sessions to audiences of up to 400 developers

Requirements

• Experience in creating effective developer-focused code and content
• At least 5 years of experience in both customer-facing and developer-centric roles such as Technical Support, Solutions Architecture, Developer Relations, working with development teams in the design of high performance, scalable database implementations
• At least 3 years of experience (or the equivalent) of consulting with development teams as a non-member of the team
• Proficiency with at least one of the languages most popular with our customers (Java, Python, Javascript)
  Familiarity with 2 or more of the languages popular with our customers (Java, Python, Javascript or Typescript, C#, Rust, PHP)
• Strong presentation skills (both in-person and virtually), with ability in conducting live streams, and public speaking at events
• Written and spoken English language proficiency
• Ability and willingness to travel (up to 10%) primarily within the UK, Europe, and attend team meetings.
• Ability and willingness to shift working schedule to accommodate overlap with US or Asia timezones
• Experience specifically with MongoDB or similar NoSQL/document databases is a plus. 

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 4263325009

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Because our technology is purpose-built for restaurants, by restaurant people - and increasingly shaped by AI in both what we build and how we build - restaurants can trust that we'll deliver on their needs for today while investing in the experiences that will power their restaurant of the future.

An AI pod is Toast's AI-native engineering team, a focused pod of specialists who tackle complex, high-impact problems across Toast's product and platform landscape using AI-first approaches.

As Senior Principal Software Engineer and Senior Architect, you will be one of the most senior technologists at Toast, setting the technical vision and architectural direction for the pod while remaining hands-on in its most ambitious work. You'll define how AI-native engineering is done at Toast and spread those patterns across the organization.

A day in the life (Responsibilities)

• Develop and drive the architectural vision for AI Pod, establishing patterns for AI-native development that scale across Toast engineering
• Be an active participant and authoritative technical voice in cross-organizational strategy and architecture discussions
• Lead the pod's most complex, high-impact initiatives from design through production — staying hands-on throughout
• Evolve agentic development practices within the pod and champion their adoption across Toast
• Work closely with other Senior Principal Engineers and technical leaders across Toast to advance the overall architecture
• Mentor and develop technical leadership within the pod and across teams
• Partner with engineering leadership and product to translate strategic goals into executable technical plans

What you'll need to thrive (Requirements)

• 12+ years of experience designing and building highly scalable, mission-critical distributed software systems
• 10+ years of experience building and operating SaaS products, ideally AWS-hosted
• Demonstrated ability to drive architectural vision for a company, line of business, or highly scalable platform
• Deep experience building, deploying, and operating LLM-powered agents and AI-native systems
• 1+ years of hands-on experience using the latest AI coding agents with a strong desire to go all-in on agentic development practices
• Experience with MCP (Model Context Protocol), tool use patterns, or similar agentic integration frameworks
• Ability to move fluidly between whiteboard architecture and understanding the ebb and flow of code under load
• Ability and desire to communicate and influence at the executive level

What will make you stand out

• Experience managing or leading a small engineering team (2-4 engineers)
• Familiarity with A2A (Agent-to-Agent) protocols and multi-agent orchestration patterns
• Experience with machine learning concepts, model evaluation, or ML infrastructure
• Familiarity with observability tooling for AI/LLM systems (e.g., Langfuse, DataDog)

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Because our technology is purpose-built for restaurants, by restaurant people - and increasingly shaped by AI in both what we build and how we build - restaurants can trust that we'll deliver on their needs for today while investing in the experiences that will power their restaurant of the future.

AI Foundations is Toast's internal platform team for AI. We build the infrastructure, governance, and developer tooling that makes AI a reliable, scalable force multiplier across the entire product development lifecycle. Our products include the LLM Proxy, AI Key Management, Observability pipelines, the Claude Plugin Marketplace, and autonomous agents that participate directly in the software development lifecycle.

As a Principal Software Engineer, you'll set the technical direction for how we design, build, and evolve these systems, working full-stack across the agentic workflows that employees across Toast depend on every day. This role is for someone who can drive architecture, raise the engineering bar across the team, and stay hands-on building.

A day in the life (Responsibilities)

• Define and drive the technical architecture for AI Foundations platform, spanning backend services, frontend tooling, and third party integrations
• Lead full-stack design and delivery across the LLM proxy, AI key management, observability pipelines, and internal plugin marketplace
• Architect and deliver autonomous agents and MCP services that participate in the software development lifecycle
• Set and uphold engineering standards across the team: code quality, system design, testing, and operational practices
• Mentor and technically lead engineers across all levels through design reviews, code reviews, and pairing
• Partner with product and platform leadership to shape the AI Foundations roadmap and translate strategy into executable technical plans
• Collaborate closely with designers and product teams to translate UX concepts into polished, production-ready frontend experiences
• Serve as a key technical voice in cross-team discussions, representing AI Foundations in architecture decisions across Toast engineering

What you'll need to thrive (Requirements)

• 10+ years of experience designing and delivering scalable software systems, with a strong full-stack background spanning backend services and frontend or developer-facing interfaces
• Demonstrated experience leading technical architecture for a platform, product, or engineering team
• Proven ability to mentor engineers and raise the technical bar of a team through standards, reviews, and hands-on guidance
• Experience building, deploying, or operating LLM-powered agents or AI platform infrastructure
• Familiarity with AI coding assistants (e.g., Claude Code, Cursor, GitHub Copilot) and experience extending them through custom plugins, skills, or hooks
• Experience with MCP, tool use patterns, or agentic frameworks
• Strong foundation in modern backend (Java, Kotlin, or similar) and frontend (TypeScript, React, or similar) technologies, with demonstrated experience building user-facing product interfaces
• Comfort with a rapidly changing technical landscape and a bias towards action over analysis paralysis

What will make you stand out

• Familiarity with A2A (Agent-to-Agent) protocols and multi-agent orchestration patterns
• Experience with machine learning concepts, model evaluation, or ML infrastructure
• Experience building developer experience platforms or internal tooling
• Familiarity with observability tooling for AI/LLM systems (e.g., Langfuse, DataDog)

**This role requires a minimum of two days per week in our Dublin office**

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

We are seeking an experienced and strategic Principal Security Architect to lead the design, implementation, and oversight of enterprise-class network and cloud security across our global infrastructure. This role blends deep technical expertise with strategic leadership and focuses on securing our on-premises data centers, public cloud platforms, and enterprise network edge using best-in-class tools like Palo Alto and Cisco.

This is a hands-on leadership role that influences global security architecture, mentors’ engineers, and collaborates with cross-functional teams to protect our digital assets at scale.

Key Responsibilities

Security Architecture & Engineering

• Lead the design and evolution of security controls across hybrid cloud and on-prem environments.
• Architect and implement network segmentation, next-gen firewall policies, and zero-trust access models.
• Define secure connectivity strategies across WAN, remote access, data centers, and cloud networks.

Technology Ownership

• Serve as SME for Palo Alto Networks firewalls, Prisma Access, and Panorama.
• Lead security configuration, lifecycle management, and policy enforcement on Cisco security platforms (ASA, ISE, Firepower, Umbrella).
• Harden security for multi-cloud platforms (AWS, Azure, GCP) including IAM, VPCs, firewalls, and API security.

Operations & Response

• Lead threat detection and response for network and infrastructure incidents.
• Collaborate with SOC, GRC, and infrastructure teams to close security gaps and maintain compliance.
• Continuously improve security monitoring, alerting, and forensics capabilities.

Security Automation & Tooling

• Integrate security into CI/CD pipelines and infrastructure provisioning via Terraform, Ansible, or Python.
• Automate security posture checks and drift detection in public cloud and data center environments.
• Work with vulnerability management platforms and integrate findings into remediation workflows.

Governance, Risk & Compliance

• Define security baselines and configuration standards for networking and infrastructure teams.
• Ensure compliance with frameworks such as ISO 27001, NIST, CIS, and industry-specific requirements.
• Participate in audits, risk assessments, and security reviews for new technologies and vendors.

Required Qualifications

• 10+ years of experience in infrastructure or network security, with 3+ years in a principal or lead role.
• Deep expertise in Palo Alto Networks products and Cisco security platforms.
• Strong understanding of cloud security architecture and native security tools in AWS, Azure, and/or GCP.
• Experience securing on-premise and hybrid data centers, including virtualization and SDN technologies.
• Proven experience designing and enforcing enterprise security policies across global networks.
• Solid knowledge of routing/switching protocols (BGP, OSPF), VPNs, DNS security, and NAC.
• Familiarity with SIEM, NDR, and EDR tools for detection and response.
• Scripting/automation proficiency (Python, Bash, PowerShell, or IaC tools).

Preferred Qualifications

• Certifications such as PCNSE, CISSP, CCNP Security, AWS/Azure Security Specialty.
• Experience with identity federation (SAML, OAuth), secrets management, and PKI.
• Background in segmentation frameworks (e.g., SCADA/ICS, OT security), or data loss prevention (DLP).
• Experience in DevSecOps or cloud-native security tooling.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

Overview

We are seeking a Principal Kubernetes Architect to serve as a senior technical authority for the design, evolution, and operation of InterSystems Kubernetes based cloud platforms. This role is responsible for defining reference architectures, establishing engineering standards, and solving the most complex platform challenges across hybrid and multi cloud environments.

As a Principal Architect, you will operate at both a strategic and hands on level. You will design large scale Kubernetes platforms, influence cloud and platform strategy, and mentor engineers across DevOps, Site Reliability Engineering, and platform teams. You will play a critical role in enabling secure, resilient, and highly automated Kubernetes environments that power mission critical managed services and SaaS offerings.

This role is intended for a deeply experienced Kubernetes and cloud professional who has designed, built, and operated production platforms at scale and who acts as a technical leader across organizations.

Key Responsibilities

Platform Architecture and Technical Leadership

• Act as a senior technical authority for Kubernetes architecture across managed services and SaaS platforms
• Define and maintain reference architectures and design patterns for Kubernetes platforms across on premises, private cloud, and public cloud environments
• Lead architectural reviews and provide guidance on cluster design, networking, security, scaling, and multi region strategies
• Influence long term platform strategy, tooling selection, and architectural direction in partnership with platform and cloud leadership

Kubernetes Platform Engineering

• Design, build, and evolve Kubernetes clusters using platforms such as EKS, AKS, GKE, Rancher, or equivalent enterprise distributions
• Establish best practices for cluster lifecycle management, upgrades, multi tenancy, and workload isolation
• Architect and implement advanced Kubernetes networking models including CNI plugins, ingress controllers, and network policies
• Design secure RBAC models, secrets management approaches, and workload isolation aligned with enterprise security requirements
• Ensure platform changes are engineered, tested, versioned, and rolled out with the same rigor as application software

Infrastructure as Code & Automation

• Define and enforce Infrastructure as Code standards using Terraform, Helm, and GitOps based workflows
• Design reusable and composable infrastructure modules to enable consistent and repeatable platform deployments
• Drive automation first approaches to cluster provisioning, configuration, and lifecycle management #
• Ensure platform changes are versioned, tested, and delivered through controlled CI and CD pipelines

Reliability, Observability & Operations

• Architect observability solutions for Kubernetes platforms using Prometheus, Grafana, Loki, Fluentd or Fluent Bit and related tooling
• Define strategies for monitoring, alerting, capacity planning, and performance optimization
• Lead troubleshooting of complex platform incidents involving cluster degradation, networking issues, or systemic failures
• Partner with Site Reliability Engineering teams to establish service level objectives, error budgets, and reliability engineering practices

Cloud, Hybrid & Data Protection

• Design Kubernetes solutions that operate consistently across public cloud and on premises environments
• Architect backup, restore, and disaster recovery strategies using tools such as Velero, Kasten, or Stash
• Address cloud specific constraints related to identity, networking, storage, and cost optimization

Mentorship & Cross Team Influence

• Mentor senior engineers and architects across platform, DevOps, and Site Reliability Engineering teams
• Act as a trusted advisor to application teams on cloud native and containerization strategies
• Contribute to technical standards, documentation, and internal enablement
• Represent platform architecture in cross functional design reviews and technical forums

Qualifications & Experience Required

• Ten to fifteen or more years of experience in infrastructure, cloud, platform engineering or Site Reliability Engineering roles with deep Kubernetes specialization
• Proven experience architecting and operating large scale Kubernetes platforms in production environments supporting mission critical workloads
• Strong hands on experience with AWS, Azure, and or Google Cloud Platform including networking, identity, and storage services
• Expert level knowledge of Kubernetes internals, scheduling, networking, security, and storage
• Deep experience with Infrastructure as Code and automation using Terraform, Helm, GitOps, and CI and CD systems
• Strong Linux and container runtime expertise
• Demonstrated ability to solve complex technical problems and influence architectural decisions across teams

Preferred Certifications

• Certified Kubernetes Administrator
• Certified Kubernetes Security Specialist
• Certified Kubernetes Application Developer
• AWS Certified DevOps Engineer Professional
• Google Professional Cloud DevOps Engineer
• HashiCorp Certified Terraform Associate
• Linux Foundation Certified System Administrator

Nice to Have Certifications

• Experience with GitOps tooling such as Argo CD or Flux
• Experience with service mesh technologies such as Istio, Linkerd, or Cilium
• Experience with Spectro Cloud or enterprise Kubernetes management platforms
• Open source contributions to Kubernetes or cloud native projects
• Experience supporting regulated or compliance driven environments
• Familiarity with emerging container platforms such as Incus

• Lead and expand a growing team of backend and frontend engineers.
• Manage engineering projects from conception to completion, ensuring timely delivery and quality standards.
• Collaborate closely with the Product Managers to shape the team’s roadmap, balancing both product goals and engineering priorities.
• Lead by example, driving continuous improvement and optimization of the team’s products and infrastructure.
• Design and architect long-term technical solutions that deliver a significant impact on both our wide platform and customers.
• Coach, mentor, hire, and grow individuals on the team to reach their full potential.

• Previous experience leading and developing growing teams.
• Proven industry experience as a Senior software engineer
• Strong technical background focusing on large-scale, cloud-based web applications.
• Proficiency in Java and related frameworks (advantage).
• Experience with user-facing products (advantage).
• Holding a degree in computer science or a similar field (preferred).
• Proven experience in project management and team leadership.
• Most importantly, a passion for motivating, mentoring, and cultivating people.

Gong believes in offering competitive compensation and benefits tailored to the local region. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, colour, religion, age, or any other basis protected by law.

To review Gong's privacy policy, visit www.gong.io/privacy-policy/ for more details.

Based in our Dublin office, this hybrid position requires 3 days per week in office.

As a Customer Learning Consultant, you will serve as the primary strategic partner and subject matter expert on learning methodologies for our largest global Enterprise accounts. You will architect and execute comprehensive learning strategies that span the entire customer lifecycle, bridging the gap between high-stakes initial rollouts and long-term continuous education for multi-year partners.

Acting as the central pillar of the delivery team, you will translate custom SOWs into robust training plans, navigating complex stakeholder relationships, customizing strategies for diverse cultural needs, and ensuring every engagement drives deep adoption and creates lifelong #RavingFans of Gong.

RESPONSIBILITIES 

• You will effectively translate Gong’s curriculum into interactive, multi-tier live training programs tailored to the specific business goals of our Enterprise customers.
• You will act as the "boots on the ground" for the Instructional Design team, leveraging insights from live sessions to identify gaps in education materials and proactively working to address them.
• You must be able to explain the behind the learning strategy to senior stakeholders, positioning yourself as the main point of contact for their learning success.

• You will design and lead high-impact sessions across all formats from virtual to in-person trainings.
• This role supports our global footprint. You must be willing to travel periodically (estimated up to 40%+) to deliver onsite trainings (including US, EMEA, and APAC regions).
• You have the resilience to manage time-zone complexities and the skill to adapt your teaching style to diverse cultural audiences.
• You will serve as the voice of the customer back to the business, collaborating with cross functional teams to ensure our training aligns with the latest features and market needs.
• You will work lock-step with Professional Services, Customer Success, and Support to ensure a seamless customer experience from the SOW signature to post-training implementation to ongoing training post implementation.
• You need to be articulate, dynamic, and capable of commanding a room. You bring the energy required to turn skeptical users into passionate adopters.
• Conduct regular, high-quality communications (verbal and written) with all project stakeholders, from core teams to VP/Director-level sponsors.

QUALIFICATIONS 

• • 3+ Years High-Impact SaaS Experience.  You have a track record of delivering consultative training within the SaaS space. Experience is not just about delivery; it’s about driving adoption and strategy for complex organizations.
  • Proven ability to manage a portfolio of multiple large Enterprise accounts concurrently. You can juggle varying implementation timelines and custom SOWs without compromising the customer experience.
  • You possess deep domain knowledge (Sales/Revenue Intelligence) and use it to drive customer success, quickly establishing yourself as a trusted advisor to our clients.
  • You are energetic, compelling, and possess the executive presence required to engage audiences ranging from end-users to C-Suite leadership. You aren’t just "not afraid" to present; you thrive on the stage.
  • You are skilled at navigating resistance and influencing senior stakeholders to adopt new behaviors and methodologies.
  • You have a growth mindset. You crave feedback both internally from your team and in real-time from your audience and use it to constantly refine your craft.
  • You understand the reality of global business and can manage your energy across time zones.  You are willing and able to travel up to 50%  including to NAMER, EMEA, APJ/APAC.
  • You thrive in a fast-moving, changing environment where priorities shift. You can pivot quickly while keeping a positive attitude.
  • Languages: English required. Additional languages are a plus.

 
PERKS & BENEFITS

• We offer Gongsters a variety of private health insurance plans, designed to fit you and your family’s needs.
• Pension Contribution
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.

About us 

Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

#LI-OH1

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset.

The Logs family of products represents a strategic evolution in how organizations manage and analyze logs at scale while meeting stringent data residency, compliance, and cost requirements. The Product Solutions Architect (PSA) will work closely with Datadog customers, Logs Product team, and the CloudPrem product team to architect, implement best practices, and drive adoption of the log management suite.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Serve as the Product Expert on Logs, CloudPrem, and Observability Pipelines
• Offer guidance on architecture choices, data collection, and best practices to large Enterprise customers as they adopt these Datadog services across the organization at scale
• Design and validate hands-on, production-ready architectures spanning cloud infrastructure, Kubernetes platforms, and customer-managed environments
• Actively identify opportunities to simplify, optimize, and standardize deployment patterns, reducing operational complexity for customers through architectural guidance and best practices.
• Be a Trusted Advisor to Product Management by providing high quality feedback based on your field experience working closely with our Support, Partners, and Customers
• Capture repeat customer use cases and solutions and in turn publish Reference Architectures, automation patterns, and Implementation Guides for Datadog prospect and customer consumption
• Build world class training material, solutions briefs, blogs, and documentation to the wider Datadog field technical teams over the latest product features and capabilities
• Collaborate with other teams at Datadog including Marketing, Sales, Community, Documentation, and Evangelism to ensure the success of the Log Management product family
• Exercise the products you represent by building hands-on proof of concepts, small scale deployments  to validate solutions and reproduce customer environments
• Engage deeply with customers, feeling their operational pain points and driving solutions that measurably improve reliability, scalability, and day-to-day operations

Who You Are:

• Someone with strong hands-on experience with tools such as Kubernetes, including cluster architecture, networking, storage, and operational best practices.
• Someone with strong knowledge of cloud infrastructure fundamentals, including networking, compute, storage, and distributed system design.
• Someone familiar with Security, Governance, and Compliance requirements for industry verticals
• Someone who can dive deep into our Codebase, SDKs, and GitHub workflows to understand, debug, and influence product behavior
• Experience with languages like Python and/or Rust, and file formats such as JSON and YAML
• A self-starter, tech-savvy professional, who is comfortable working with bleeding edge technology and processes, even if it hasn’t been well defined
• A deep learner and a Subject Matter Expert today that has built advocacy and knowledge across multiple teams with the knowledge you possess 
• Fluent in understanding the observability market domain, competition, technological shifts, and customer needs
• Someone who values getting things done, taking ownership from problem definition through implementation and outcome
• Highly detail-oriented, especially when working on architectures, documentation, and customer-facing solutions
• A person who possesses exceptional listening and consultative skills, for both internal and external audiences
• Experienced working with customers in high pressure situations where the solution is sometimes not obvious - caring about customer pain and motivated to solve hard problems on their behalf
• Able to sit up to 4 hours, traveling to and from client sites 
• Able to travel via auto, train, or air up to 40% of the time 

Bonus Points:

• Successful track record with 5+ years experience working as an Architect or Consultant 
• Experience using Datadog and/or other observability tools in an SRE or DevOps capacity
• Have recent experience deploying solutions in production environments at scale
• Strong knowledge or experience with Splunk, Elastic, Opensearch, SumoLogic, Vector, Cribl, Quickwit

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Senior Pre-Sales Solutions Engineer

Commercial | EMEA | French Speaking

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo brings to our workplace every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying.

About the Opportunity

Solutions Engineers at Klaviyo are technical sellers at the heart of our revenue motion. We don't just demo software. We work as trusted advisors, helping fast-growing commercial businesses understand how Klaviyo can solve their real challenges, and then we prove it.

We're looking for a Senior Pre-Sales Solutions Engineer to join our EMEA Commercial team, covering the Entrepreneur and SMB segment. This is a role for someone who can move quickly through a sales cycle, run sharp discovery, design practical solutions, and deliver demos that actually land. You'll be comfortable talking to both developers and marketers, and you know how to adapt on the fly.

You'll work closely with Account Executives across the French-speaking market and wider EMEA region, owning the technical side of deals from first call through to close. You bring structure and momentum to the sales cycle without slowing it down.

What We Do as Solutions Engineers

We're technical sellers who drive revenue by winning Commercial deals. Our job is to own the technical win. That means building champions, demonstrating clear value, and making sure prospects choose Klaviyo.

We work directly with customers to architect solutions that integrate into their existing tech stacks, taking a consultative approach that builds confidence and secures buy-in from technical and business stakeholders alike.

Our team builds beyond the day-to-day too. Recent projects include AI-powered demo data generators, a Chrome extension for troubleshooting API calls, web SDK injectors, and templatised mobile apps to showcase our SDK capabilities. If you're someone who builds things to solve problems, you'll fit right in.

How You'll Make a Difference

Own the Technical Win

• Partner with Account Executives to lead the technical side of Commercial opportunities from qualification through to close.
• Run focused technical discovery to understand a prospect's goals, current stack, data flows, and constraints.
• Design solution architectures that make the most of Klaviyo's platform, APIs, and integrations to meet customer needs and best practices.
• Deliver tailored demos and presentations to both business and technical audiences, clearly connecting capabilities to real customer outcomes.
• Scope and lead proofs of concept where needed, defining success criteria and keeping things on track.
• Handle objections confidently, navigate competitive situations, and bring clear strategic thinking to deal with conversations.

Be a Trusted Advisor

• Act as a go-to resource for prospects on topics like data strategy, integrations, implementation approach, and long-term scalability.
• Bring subject matter expertise across marketing technology, eCommerce, CDPs, and customer data.
• Collaborate with Product, Engineering, and Support on RFPs, security reviews, and deeper technical evaluations.
• Stay close to the competitive landscape and bring that intelligence into deals in a way that's useful, not just informational.

Build and Contribute

• Contribute to repeatable assets like demo narratives, reference architectures, playbooks, and templates that help the broader team move faster.
• Use AI tools and automation to scale your own impact and improve how you work.
• Provide clear feedback loops to Product and GTM teams on feature gaps, market trends, and what SMB customers are actually asking for.
• Support partner and channel teams where relevant, helping them position and implement Klaviyo effectively for commercial customers.

Who You Are

Required

• Fluent in French and English, written and spoken.
• 3+ years of experience in a pre-sales, solutions engineering, or solutions architecture role at a B2B SaaS company.
• Solid understanding of web technologies, APIs, and data integrations including REST APIs, webhooks, and ecommerce or marketing platforms.
• Comfortable engaging with both technical stakeholders (developers, architects) and business stakeholders (marketing, operations, leadership).
• Strong customer-facing communication skills, with the ability to make complex concepts feel simple and relevant.
• Able to run live product demos and adjust in real time based on the conversation.
• Experience working with commercial customers, with an appreciation for their pace, constraints, and how to design practical solutions that fit.
• A bias toward action and solid problem-solving instincts in fast-moving sales cycles.

Nice to Have

• Hands-on experience with JavaScript, Python, or SQL for light technical validation, data exploration, or integration work.
• Background in marketing technology, CDPs, or customer engagement platforms.
• Familiarity with AI-assisted development tools (e.g. Claude Code, Cursor) and how to use them to move faster.
• Experience with ecommerce technology stacks such as Shopify, Magento, or custom storefronts.
• Experience working with partners or consultancies that serve SMB customers.

What Sets You Apart

• You've used AI to genuinely scale your effectiveness, whether that's through automation, research, demo prep, or light development.
• You roll up your sleeves and become the expert on whatever you need to know.
• You bring competitive intelligence into deals without it feeling like a script.
• You contribute to the team through the assets, playbooks, and feedback you leave behind.
• You thrive in a fast-moving environment and don't need everything mapped out to get started.

How We'll Measure Success

• Technical win rate and contribution to overall win rate in the Commercial segment.
• Quality and consistency of solution designs and handoffs to implementation and Customer Success teams.
• Impact on repeatable assets, team enablement, and process improvements for the broader go-to-market team.
• Feedback quality delivered back to Product and GTM on segment-specific needs.

Get to Know Klaviyo

We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalised experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators — ambitious and collaborative teammates who stay focused on our north star: delighting our customers.

#LI-Hybrid 

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Billing Solutions Architects (SA) team is a group of specialists with a deep understanding of Stripe's products and the broader subscription, billing, and payments industry. They excel at using Stripe's platform to solve complex customer problems and collaborate with sales teams to create custom solutions and provide strategic guidance to merchants. Their contributions extend to helping achieve revenue and pipeline goals, offering insights on go-to-market plans, and providing valuable feedback to product and engineering teams

What you’ll do

You will be a key technical advisor and solutions expert, driving the adoption of our billing solutions with new and existing customers. You'll collaborate closely with sales, marketing, product, and engineering teams to ensure successful customer go-lives and influence our product roadmap based on market trends and customer needs. This involves building deep relationships with customer stakeholders, developing and delivering technical solutions, and scaling the organization's expertise through training and knowledge sharing. You’ll have the opportunity to shape the future of internet commerce - working on challenging problems at a global scale in a collaborative and innovative work environment. Your primary focus will be on expanding and strengthening Stripe's presence in the EMEA region.

Responsibilities 

• Technical Expertise: Serve as the subject matter expert on our billing and revenue recognition solutions, demonstrating deep understanding of order-to-cash processes, customer journeys, and the competitive landscape.
• Solution Development: Architect elegant solutions addressing specific customer challenges, including complex integrations and customizations.
• Customer Success: Partner with sales and alliances teams to drive opportunities for our largest customers, leading solution strategy and laying groundwork for successful implementations.
• Product Influence: Act as the "voice of the customer," providing actionable insights to influence product development and feature prioritization.
• Knowledge Scaling: Create and share best practices, reusable assets, and training materials to enhance go-to-market efficiency.
• Technical Support: Help resolve complex technical issues for key customers, working with customer success and engineering teams.
• Sales Support: Represent technical aspects in sales forecasts, identify potential blockers, and propose solutions.
• Market Engagement: Participate in marketing events, including executive briefings, conferences, and trade shows.
• Regional Expertise: Develop and maintain a deep understanding of the EMEA region's market dynamics, regulatory environment, and business practices related to payments and billing solutions.

Who you are

If you’re passionate about people, ideas, and embracing the unknown; if you see setbacks as chances to learn and grow; and if you believe in the power of focused effort to drive progress—then this is the place for you! You're encouraged to apply even if your experience doesn't precisely match the job description. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions.

Minimum requirements

• 10+ years of experience in technical sales or pre-sales roles, focusing on solution architecture and best practices
• 5+ years of current experience in the payments, fintech, or closely related industry
• Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with particular emphasis on order-to-cash processes and billing systems
• Knowledge of regional compliance and regulatory requirements related to payments and billing, including GDPR, PSD2, and local tax laws.
• Extensive experience with subscription, billing, and payment solutions
• Solid understanding of financial infrastructure industry trends and emerging technologies
• Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences
• Executive presence and strong relationship-building skills
• Passion for customer success and dedication to championing the customer voice
• Excellent communication skills
• Willingness to travel up to 50% of the time

Sr. Fullstack Software Engineer

Pinterest’s Security Privacy team is seeking a Sr. Fullstack Software Engineer to help architect and implement solutions that protect millions of users by building secure systems across backend and client platforms. You’ll focus on designing and delivering privacy-first infrastructure and services that ensure compliance, scalability, and trust, with upcoming opportunities to collaborate on mobile privacy initiatives that extend these protections to our mobile apps. The ideal candidate brings strong software development experience, expertise in privacy regulations, and the ability to mentor and lead cross-functional initiatives. While mobile development experience is not required, familiarity with or interest in mobile security will be a strong advantage as we continue to expand our privacy focus across all surfaces.

What you’ll do:

• Design and implement scalable solutions that ensure privacy compliance and protect sensitive user data, including data handling and deletion processes.
• Write, review, and maintain code that is well-documented, thoroughly tested, and compliant with security and privacy standards.
• Monitor, identify, and address potential privacy vulnerabilities, leading root cause analysis and applying lessons learned to strengthen systems.
• Work closely with compliance teams, engineers, and stakeholders to align on goals, define success metrics, and implement best practices for security and privacy.
• Implement privacy and security frameworks to Pinterest’s mobile surfaces.
• Drive efforts to resolve and prevent privacy-related incidents, ensuring effective remediation and long-term prevention strategies.
• Conduct training sessions, mentor team members, and champion a culture of privacy and security across Pinterest.
• Thoughtfully leverage AI tools to speed up design, coding, debugging, and documentation, while applying your own critical thinking to validate outputs and explain how you used AI in your workflow.
• Shape our AI-assisted engineering practices by sharing patterns, guardrails, and learnings with the team so we can safely increase our impact without compromising code quality, reliability, or candidate expectations.

What we’re looking for:

• 5+ years of experience in software engineering, with increasing responsibility.
• 1+ years of hands-on experience in privacy and security engineering, or equivalent experience tackling privacy-related challenges.
• Proficiency in a dynamic programming language (e.g., Python, Java, Kotlin, or Swift), with an ability to write clean, maintainable, and secure code.
• 2+ years of Fullstack experience
• Experience tackling technical challenges, with a focus on learning from and adapting to new and ambiguous environments.
• Familiarity with privacy frameworks and ability to integrate privacy requirements into system design and architecture.
• Experience with secure data handling, logging, monitoring, and incident response to identify and mitigate potential risks.
• Collaborative mindset and leadership skills, with ability to mentor team members, foster cross-functional relationships, and contribute to team goals.
• Enthusiasm for tackling complex privacy and security challenges with a strong commitment to creating impactful, user-centric solutions.
• Experience with or interest in mobile development or mobile security, especially in privacy-conscious design for Android or iOS platforms.
• Bachelor’s degree in a related field such as Computer Science, Software Engineering, or a related discipline, or equivalent experience. If you gained experience through different routes (e.g., bootcamps, self-taught programming), you’re welcome to apply.
• Experience using AI coding assistants and agentic tools as a force-multiplier, and equally comfortable solving problems from first principles when those tools aren’t available.

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement:

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
• This role will need to be in the office for in-person collaboration 1-2 times/month and therefore can be situated anywhere in the country.

#LI-HYBRID 

#LI-JD1

What's the opportunity? 

As a Senior Finance Data Scientist, Existing Business, you will be the architect of the systems that predict Intercom’s revenue future. You will move beyond static reporting to build production-grade forecasting models that translate complex customer behaviors into financial signals.

You will work on high-impact, open-ended problems, such as predicting expansion propensity and modeling long-term customer LTV. This role requires a hybrid of financial intuition and technical rigor: the ability to navigate raw data warehouses and the strategic mindset to explain the "why" behind the numbers to our leadership team.

The Impact You Will Have

• Own and Evolve the Revenue Engine: Build and maintain predictive models for usage-based revenue, renewals, and expansion that outperform traditional linear forecasts.
• Unlock Predictive Insights: Develop propensity models to identify expansion opportunities and churn risks before they materialize in the ledger.
• Architect Finance Data: Design and maintain curated datasets that serve as the single source of truth.
• Model Customer Value: Define and iterate on our LTV frameworks, providing a clear linkage between product engagement and long-term financial outcomes.

Drive Scalability: Build automated, code-based forecasting workflows that increase the speed, reliability, and granularity of our financial planning.

What will I be doing? 

Predictive Modeling and Forecasting Systems

• Build and own probabilistic and time-series models that project ARR performance across renewals and usage-based motions.
• Incorporate behavioral signals, such as product adoption, seat utilization, and feature engagement, into expansion propensity and LTV frameworks.
• Design models that account for cohort dynamics, seasonality, and product-led growth (PLG) signals.
• Evaluate model performance through backtesting and iteration, ensuring our "financial weather forecast" is constantly improving.

Data and Analytical Infrastructure

• Own the end-to-end data pipeline for finance, transforming raw product usage and billing data into curated, model-ready datasets in our data warehouse.
• Write and optimize production-quality SQL and Python to work with large-scale datasets and automate complex FP&A workflows.
• Ensure data integrity and consistency across all predictive systems and executive dashboards.
• Contribute to the long-term data strategy for how Intercom tracks and predicts Existing Business health.

Analytical Problem Solving

• Translate ambiguous business questions (e.g., "Which usage signals best predict a 2x expansion?") into structured data science projects.
• Connect ARR outcomes to underlying drivers like product adoption, customer health scores, and GTM activity.
• Perform scenario modeling and sensitivity analysis to help the business understand the range of possible outcomes for NRR.

Business Partnership & Communication

• Partner with Sales, Product, and Data Engineering to align our financial models with actual customer behavior and product roadmaps.
• Translate complex statistical outputs into clear, decision-oriented narratives for the CFO and executive leadership.
• Build executive-ready materials, including predictive dashboards and strategic presentations.

What skills do I need? 

• • 3+ years in Data Science, Strategic Finance, or Revenue Analytics, with a deep focus on SaaS or usage-based business models.
  • Advanced Technical Skills: High proficiency in Python (pandas, scikit-learn) and Expert-level SQL. Experience with forecasting libraries (e.g., Prophet, Nixtla) is a major plus.
  • System Design Mindset: Experience building scalable data pipelines and production-grade analytical tools, not just one-off spreadsheets.
  • SaaS Mastery: Strong understanding of NRR, LTV, Churn, and the relationship between product usage and revenue.
  • Communication: Ability to translate technical work into business insight and influence stakeholders through data-driven storytelling.
  • Business Judgment: A focus on accuracy and a "Product Sense" that allows you to see the human behavior behind the data points.
  • AI-Augmented Productivity: Proficiency in leveraging AI-native development tools (e.g. Cursor, Claude Code) to accelerate the development of data pipelines, model prototyping, and code documentation.

What Success Looks Like

• Automated forecasting models that are more accurate, granular, and less manual than previous iterations.
• A clear Propensity Score integrated into our planning that successfully predicts customer expansion and contraction.
• Scalable, code-based workflows that reduce the time-to-insight for the Existing Business team.

High confidence from leadership in our ability to predict the financial impact of changing customer usage patterns.

Benefits 

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

#LI-Hybrid

About the role

As a Solutions Architect on the Startups Applied AI team at Anthropic, you will win the trust of founders and engineers by being an exceptional technical partner, helping startups successfully build on the Claude Developer Platform as they grow from early product to scale. You'll combine deep technical expertise with a builder-first mindset to help startups architect innovative LLM solutions, win technical evaluations, and get the most out of Claude.

Working closely with Account Executives and the broader Sales, Product, and Engineering teams, you'll guide startups from initial technical discovery through successful deployment and beyond. You'll leverage your expertise to help founders understand Claude's capabilities, develop evals, and design architectures that maximize the value of our AI systems.

Responsibilities:

• Partner with Account Executives to deeply understand startup requirements, translate them into technical solutions, and serve as a trusted technical advisor throughout the Claude adoption journey from initial evaluation through deployment and expansion
• Win technical evaluations that demonstrate why Claude is the best foundation for what startups are building, helping them develop evaluation frameworks to measure Claude's performance for their specific use cases
• Build technical credibility with founders, founding engineers, and startup engineering teams by speaking their language, understanding their build patterns, and guiding technical architecture decisions
• Gather insights on how startups are building with Claude, identify emerging use cases and deployment patterns, and deliver feedback to Product and Engineering teams
• Travel to customer sites, startup-focused events, and industry conferences for workshops, technical deep dives, and relationship building

You may be a good fit if you have:

• 5+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, Forward Deployed Engineer, or technical founder who has done founder-led sales
• Experience working with startups or high-growth technology companies; you understand the velocity and constraints of early-stage companies
• Strong builder credibility through experience as a software engineer or technical founder; you speak the language of builders and have the presence to earn the trust of technical founders and startup engineering teams
• Deep technical proficiency with building and scaling AI products, a pulse on AI engineering best practices, and the ability to demonstrate why Claude is the best foundation
• Hands-on experience building and deploying LLM-powered applications in production, with expertise in context engineering, evaluation frameworks, and modern AI architectures
• Strong technical communication skills with the ability to translate complex AI concepts into actionable insights for founders and engineering teams
• Track record of selling technical products in competitive markets
• Comfortable with Python and familiarity with common LLM frameworks, tools, and integration patterns
• Passion for making powerful technology safe and societally beneficial

About the role:

As a Customer Solutions Architect Manager, you will be a key player in helping us to scale our Customer Solutions Architect organization and define the strategy and processes that drive this team. Your primary responsibility is to lead our EMEA Customer Solution Architects (CSAs) in Dublin, focused on ensuring our customers are maximizing the value they receive from dbt platform to drive customer retention and expansion. In this role, you will work closely with the Revenue and Solution Architecture teams to execute a regional strategy and work with the global CSA org to develop processes that enhance customer adoption, and ensure seamless collaboration across teams, including Support, Product, Engineering, and Sales. You will play a key role in managing customer escalations, driving continuous improvements, and cultivating a high-performance team culture.

The CSA organization is still relatively new at dbt Labs, so this role is a combination of leading and scaling the existing team, while also helping to build and scale the CSA organization and operating model. We strive to maintain global consistency in processes and standards, while allowing for regional differences as required, and you will be a key member of the leadership team in defining these motions. We are hiring for this role because the team has hit a scale where we will benefit greatly from having an in region leader.

This is a hybrid role with an expectation to be in the office 3 days a week, along with other members of the GTM organization in Dublin.

In this role, you can expect to:

• Lead and manage the regional Customer Solutions Architects, which is currently 5 members
• Collaborate with the Global Head of Customer Solutions Architects to drive and execute a global strategy for CSA operations, ensuring a metrics-driven and solution-oriented approach
• Build and scale the team thoughtfully: own recruiting, ramping, and retaining top CSA talent in partnership with the Talent team
• Foster effective communication and collaboration between cross-functional teams, including Support, Product/Engineering, Sales, and Account Management teams
• Ensure proactive and high-quality ticket and incident management, addressing critical customer escalations and managing stakeholder expectations
• Collect and analyze support metrics to identify areas for improvement and to inform strategic decision-making in market
• Maintain regular reporting on team performance, customer trends, upcoming renewals, and support issues
• Build and maintain strong relationships with customers, ensuring satisfaction through regular communication and implementation of corrective actions when necessary

You are a good fit if you have:

• 4 to 6 years of technical leadership experience, ideally in a SaaS or Data Analytics environment
• Experience leading technical teams focused on the customer journey, such as Technical Account Management, Customer Support Engineering, or Solutions Architecture or experience leading CSM teams in a technical environment
• Proven track record in scaling and operationalizing technical customer success or technical account management
• Direct experience with recruitment, interviewing, and decision-making in the hiring process
• Excellent communication skills, both written and oral, with the ability to collaborate across multiple teams
• Enthusiasm for working directly with customers and building world-class post sales teams
• Strong problem-solving skills with a solution-oriented mindset and experience handling conflict with professionalism and grace

You'll have an edge if you have:

• A proven track record of building and leading Technical Support or Field Engineering teams in SaaS, infrastructure, or platform businesses.
• Experience developing and promoting best practices for customer post sales journeys.
• Have experience with ancillary tools, managing data infrastructure, APIs, etc

What to expect in the hiring process (all video interviews unless accommodations are needed):

1. Interview with Talent Acquisition Partner
2. Interview with Hiring Manager
3. Team Interviews
4. Leader Challenge 
5. Interview with the Global VP of Solutions Architecture

Our backend team is building a highly-available and distributed data pipeline that powers Telnyx products like Voice, Messaging and Wireless. We leverage the Telnyx private backbone network to build a cloud-agnostic data platform that processes thousands of messages per second.

With our lean team, we're currently running and managing more than 30 dockerized microservices deployed in multiple regions in the U.S. and Europe. We are looking for a senior Java backend engineer with deep knowledge of Java Core.

In this role you will

• Work on 30+ microservices implemented in Java 11 and Scala that process, aggregate and expose all data our telecommunication and messaging engines generate
• Improve performance of our pipeline — we currently process 10k messages/sec and are growing
• Architect our services and pipelines so they work with minimum latency in all our locations around the world (U.S., E.U., Australia, South America)
• Implement fraud detection processes with machine learning (Kafka and Kafka Streams)
• Deploy services to multi-cloud Kubernetes environments to achieve 99.999% uptime
• Push code to production multiple times a day

What we're looking for

• Degree in Computer Science, Information Technology, or equivalent work experience
• 4+ years of experience with Java and its ecosystem of tooling
• Experience with at least one of these databases: Cassandra, ClickHouse, or OpenSearch
• Experience with AI tooling, or a strong willingness to learn

Nice to have

• Experience with Scala or another functional programming language
• Experience with Linux, Git, and Docker in a CI environment
• Experience with distributed systems and systems that maintain "five nines" (99.999%) of uptime

LI-KG1
LI-DUBLIN
LI-BRAZIL

Location: Dublin 

Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.

We are growing stronger than ever before and now hiring a Market Expansion Manager, reporting directly to the General Manager. 

This critical role positions you as the local operational architect, owning the strategic expansion and ensuring market leadership in Ireland. You will drive high-impact initiatives, focused on cultivating game-changing external partnerships and platforms, alongside strategically consolidating services to maximize our reach and efficiency.. As a central connector and cross-functional leader, you will collaborate closely with global and local teams (Product, Operations, Legal, Marketing) to dismantle roadblocks and rapidly accelerate our product-market fit.

Be ready to work in a multinational, diverse, highly motivated and collaborative marketing team who strives for excellence and likes to have fun. Are you ready for your next ride?

YOUR DAILY ADVENTURES WILL INCLUDE:

• • Market Development: Strategically design and execute initiatives to identify and secure transformative non-organic growth opportunities, focusing on network-level partnerships and ecosystem integrations that solidify our long-term presence and scale in Ireland.
  • Strategic Integration: Own the transition process for every new partner we sign. You’ll make sure the hand-off is smooth, the tech works, and the partnership starts delivering results immediately.
  • Relationship Management: Lead our most important external relationships, building the trust needed to keep our key partners engaged and aligned for the long term.
  • Commercial Strategy: Own and iterate on the development of new revenue streams that.
  • Leverage our combined global expertise, creating a seamless, world-class experience for international travelers and local users alike.
  • Operational Excellence: Define, track, and relentlessly optimize key business metrics and operational KPIs to guarantee the highest service levels are maintained during periods of rapid network expansion and systemic change.
  • Cross-Functional Collaboration: Serve as the influential voice and primary advocate for the Irish market, bridging local needs with central functions (Central Ops, Marketplace, Product, Tech) to shape global roadmaps and guarantee the achievement of local growth targets.

TO BE SUCCESSFUL IN THIS ROLE:

• • 7+ years of experience in a high-growth Tech, Operations, Startups or Strategy Consulting environment, demonstrating mastery in managing and executing complex, large-scale projects.
  • Proven ability to execute and close high-stakes, transformative commercial deals and complex partnership agreements.
  • A data-driven operational expert obsessed with process optimization, continuous improvement, and leveraging data to drive strategic outcomes.
  • Exceptional strategic acuity to prioritize competing high-value opportunities and relentlessly focus on activities that deliver maximum impact and strategic growth.
  • Superior stakeholder management, communication, and influencing skills across all organizational levels

BENEFITS & PERKS IN A NUTSHELL:

DIVERSITY, EQUITY & INCLUSION:

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work. 

ABOUT US:

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. 

In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

Ready to be the catalyst for transformation within a global organization?

At Supermetrics, we're looking for an entrepreneurial and innovative BizOps Engineer to join our team. This isn't your typical technical or engineering role. You will be a force multiplier, tasked with fundamentally rethinking and rebuilding how our organization operates.

Reporting directly to the CIO you will have a unique mandate: to analyze our processes, design and implement groundbreaking AI-native solutions and human-in-the-loop automations that delight. If you are a creative problem-solver who loves to build, experiment, and drive change, this role offers a unique chance to make a massive impact.

In a nutshell, we’re looking for a lateral thinker at heart, the type of person who thrives on the creative problem-solving and 'out-of-the-box' strategy found in complex board games or tabletop roleplaying.

What You'll Do:

• Analyze and Identify: Dive deep into the processes and workflows of our teams to pinpoint inefficiencies and opportunities for radical improvement.
• Design and Architect: Act as the chief architect for new operational models. You will design innovative, tech-enabled solutions and streamlined processes that dramatically increase productivity and effectiveness.
• Build and Implement: Engage in hands-on development to bring your vision to life. This includes building internal tools, connecting systems via APIs, and deploying automation solutions using languages like Python or Go.
• Deploy and Monitor: Work with platform teams to deploy code, models, and more including working with Terraform, cloud providers, and logging/monitoring systems.
• Leverage AI: Be a go-to expert for applying AI and LLM technologies to solve real-world problems for our teams, moving beyond theory to practical implementation.
• Be an agent of change by collaborating with various internal partners to implement improvements. You will champion your solutions and lead enablement efforts, ensuring teammates and their managers are on board and proficient with new tools and processes.
• Partner and Collaborate: Work cross-functionally, especially with our Data team, Chief of Staff, and other CIO teams, to leverage the right resources and ensure your solutions are robust, scalable, and effective.

What We're Looking For:

• Proven impact and a bias to act: You have a demonstrated history of solving complex problems with clever, effective solutions. We're more interested in your portfolio of impactful projects than your years of experience.
• Entrepreneurial Mindset: You are a self-starter who thinks like an owner. You possess the wits and "lateral thinking" to see challenges from new angles and the drive to move ideas from concept to completion.
• Hands-On Builder: While this isn't a pure software engineering role, you have to have practical experience building and deploying solutions in Python, Go, or a similar language. You know how to help yourself and create simple yet powerful applications and integrations.
• AI and LLM Proficiency: You are fluent in the AI and LLM tech space with hands-on experience in applying these technologies to business processes. You love the idea of sparring with Claude Code to create out of the box solutions.
• Business Acumen: You have experience working with business systems and an understanding of their inner workings. Familiarity with tools in our stack (Hubspot, Salesforce, Zendesk, BigQuery) is a major plus.
• Effective Communicator and Influencer: You can clearly articulate complex ideas and inspire others. You are skilled at teaching new concepts and driving adoption across teams.

Nice-to-Haves:

• Experience in a fast-growing B2B SaaS company.
• Familiarity with Google Cloud Platform (GCP).
• A solid portfolio of personal or professional projects you can share and discuss.

Benefits we offer…

• A comprehensive benefits package that includes equity options
• Great work equipment, and home office allowance for those working in our fully remote locations
• Health care benefits and leisure time insurance
• Sports and well-being allowance

Does this sound like your next career adventure? Apply now! We’ll be filling the role as soon as the right candidate is identified.

Hear why our team likes it here at supermetrics.com/careers/life-at-supermetrics.

 #LI-Hybrid #LI-FullTime #LI-MiddleToSeniorLevel

Supermetrics is committed to providing a welcoming and inclusive workplace for all. We believe that a diverse workforce is a strong workforce, and we are dedicated to creating an environment where everyone feels valued and respected.

If you require any reasonable accommodations during the application or interview process, please do not hesitate to let us know. All requests for accommodation will be kept confidential.

What's the opportunity? 

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin is the most advanced customer service AI on the market, allowing businesses to deliver always-on, perfect customer support.

We are seeking a commercially-minded engineering leader to lead our Forward Deployed Engineering (FDE) New Business team in EMEA. This role is pivotal in helping Intercom scale its AI-first platform to the world’s most complex organisations.

You will own both the technical execution and the business value outcomes, ensuring that our high-stakes deployments result in tangible success for our customers.

About this role

This role is both strategic and hands-on. You will lead a Forward Deployed Engineering team that focuses on winning complex, large deals and navigating ambiguous customer engagements.

Unlike traditional engineering management roles, this position demands high commercial fluency and a tight feedback loop with our R&D teams. You will collaborate closely with Sales, Solutions and Product to not only deliver customer transformation but also to translate field experience into sharp, actionable feedback that shapes our roadmap.

This is a hands-on EM role — you’ll lead a team while remaining hands-on. We believe that an EM who occasionally works alongside ICs, actively engaging in strategic deals, will build up the knowledge and context required to inform strategic decision making and better support engineers in their team. This isn’t a temporary “player-coach” setup — it’s a deeply technical leadership role where technical guidance, architecture, demos, and product evaluation support are core to the job.

This is a fantastic opportunity for an experienced engineering manager without prior Forward Deployed Engineering experience to step directly into the world of AI customer service. You’ll learn what it takes to run enterprise deployments, and create leverage for Intercom and our customers.

What will I be doing? 

As a hands-on leader, you will:

• Lead, coach, and nurture a high-performing FDE team while operating under pressure in high-stakes customer engagements.
• Own end-to-end outcomes through clarity in communication, speed of execution, tight coordination, and technical quality.
• Operate as a player-coach, actively engaging in strategic deals while developing team capabilities. We value leaders who are in the details, and “show, not tell”.
• Lead discovery, design, and delivery of tailored technical solutions, including PoCs, evaluations and business value assessments.
• Champion a customer-obsessed culture, noticing early indicators of success or failure in customer engagements and raising and correcting them with urgency.
• Support opportunities with technical guidance, architecture, demos, and product evaluation support, as well as sales expertise.
• Contribute to codifying successful deployments into reusable tools, playbooks, and inputs to the product roadmap, and create leverage for Intercom and our customers.
• Expand your scope over time, potentially supporting complex, seven-figure opportunities and representing Intercom and the FDE function externally through executive meetings and strategic events.

What skills do I need? 

• 3+ years of technical experience in roles such as Software Engineer, Forward Deployed Engineer, Solutions Architect, Applied AI or related technical roles.
• Having 2+ years of experience leading technical customer-facing teams, with a proven track record of mentoring and managing high-performing teams.
• Strong technical judgment and the ability to coach engineers through complex architectural trade-offs.
• Comfortable with a problem space that is ambiguous in nature, and capable of translating that ambiguity into clear signals for Product and Engineering and for positive customer outcomes.
• Ability to flex working hours to partner with global teams.
• Excellent communication and presentation skills.

Bonus skills & attributes 

• Experience selling and deploying AI, data, or highly technical products in complex enterprise environments.
• Curiosity and enthusiasm for AI, with a desire to learn how ML systems are developed and operated in production.
• Experience hiring and managing high-performing teams.

Benefits 

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up

• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen

• Regular compensation reviews - we reward great work!

• Pension scheme & match up to 4%

• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents

• Flexible paid time off policy

• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones

• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 

• MacBooks are our standard, but we also offer Windows for certain roles when needed.

#LI-Hybrid

What's the opportunity?

Intercom's Global Sales Organization is rapidly evolving, and the GTM Enablement team is expanding to support. In this critical new role, you will solve the "Last Mile" gap in technical readiness, serving as the bridge between R&D, Product, and our customer-facing Solutions teams.

As the Senior Product Enablement Manager (Solutions), you will act as the single-threaded owner of the technical education strategy for our Solutions organization (CSMs, SEs, and Professional Services). You will be responsible for translating our rapid product innovation and AI capabilities into clear, scalable enablement that accelerates adoption and strengthens customer outcomes.

This role is distinct from GTM Strategy; while they architect the commercial plan, you will own the early-stage positioning, solutions readiness, and technical fluency required to ensure our teams understand how our products work and how to deliver them effectively.

What will I be doing?

Reporting to the GTM Enablement leadership, you will partner directly with R&D and Product Management to build and deliver a comprehensive technical enablement program.

Technical Education Strategy & Curriculum

• Developing a scalable and repeatable strategy for the technical education of AEs, RMs, CSMs, SEs, and Professional Services.
• Creating and maintaining a full suite of technical training materials, including hands-on labs, documentation, and how-to guides.
• Leading and facilitating technical training sessions, both live and on-demand, including "Train the Trainer" programs and new product release training.

AI Fluency & Certification

• Owning the AI Fluency Program, creating a unified baseline of understanding regarding our AI capabilities (Fin) across the GTM organization.
• Building and operationalizing a scalable certification framework that integrates AI learning objectives and continuous upskilling into onboarding and ongoing enablement11.
• Ensuring every GTM role is fluent in AI and able to guide customers through AI-driven change management and adoption.

Cross-Functional Partnership (R&D Bridge)

• Serving as the primary liaison between R&D and the Solutions teams, translating product functionality and architecture into digestible, actionable training content.
• acting as the primary conduit for feedback from the Solutions teams back to R&D and Product, synthesizing field insights to help inform the product roadmap.

What skills do I need?

• 5+ years in Sales Enablement, Solutions Engineering, Technical Training, or a related role in a SaaS organization.
• A strong technical aptitude with the ability to bridge R&D and GTM, translating complex technical details into clear guidance for customer-facing teams.
• Experience designing and delivering technical curriculum, including hands-on labs, certifications, and self-paced learning interventions.
• Deep understanding of the "Solutions" function (CSMs, SEs, Professional Services) and the technical readiness required to drive customer adoption and retention.
• The ability to work cross-functionally and build trusted relationships with Product Managers, R&D, and GTM leadership.
• Excellent communication and presentation skills, with an intuitive sense for delivering the right technical information at the right time.
• Analytical mindset with the ability to measure technical proficiency and report on the effectiveness of certification programs

Bonus skills & attributes

• Experience at a high-growth SaaS company.
• Familiarity with AI technology and experience enabling teams on AI-driven products.
• Background in instructional design or technical writing.
  Experience using tools like Salesforce, Gong, or modern LMS platforms (e.g., Workramp, Highspot).
• Experience working in a globally distributed team.

Benefits 

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

#LI-Hybrid

What's the opportunity?

You will be responsible for architecting and delivering a high-scale, AI-native platform that transforms our Go-To-Market operations. By collaborating with data science, infrastructure, and GTM teams, you will execute a "build and buy" strategy to replace our legacy SaaS toolchains and manual heuristics with bespoke AI agents and automated workflows. This role demands a blend of technical leadership and operational rigor, transitioning incubated projects into production-ready solutions while maintaining excellence through robust monitoring, metrics, and support. Ultimately, you will build mission-critical tools that our top GTM operatives rely on to achieve their strategic goals.

Learn more about our engineering culture at intercom.engineering

What will I be doing? 

As a Principal Engineer you will:

• Mix build and buy approaches to architect the next-generation GTM platform.
• Replace a sprawling last-gen SaaS software toolchain with sharp, bespoke tooling.
• Contribute to our technical architecture as we grow, ensuring long-term scalability.
• Replace manual, heuristic-based processes with custom-built agents.
• Scale up and scale out solutions incubated by our GTM labs team.
• Contribute to all phases of software development, including ideation, prototyping, design, and implementation. (This role has a mix of both hands-on development as well as lead/architecture work.)
• Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems.
• Build to a standard that our top GTM operatives can rely on your solutions for goal attainment.
• Raise the bar for technical standards, performance, reliability, and operational excellence.
• Foster and drive operational excellence with metrics, monitoring, and smart on-call and support.
• Provide assessments of project progress, risks, and challenges to engineering leadership to help guide resource allocation and prioritization.

What skills do I need? 

• 8–10 years of experience building high-quality products used to achieve key business objectives.
• Significant, demonstrated impact that your work has had on the product and/or the teams.
• Hands-on expert executor with experience guiding and leading small teams.
• Strong product, data, and technical fundamentals and good systems design skills.
• Experience in setting technical strategy while remaining practical.
• Strong understanding of software engineering fundamentals and the full development lifecycle.
• Experience running critical systems migrations (essential for replacing that "last-gen" toolchain).
• Fluency with Claude Code, Jules, Codex, and similar AI-powered developer tools.
• BSc in AI, Computer Science, Data Science, Maths, Statistics, or a related field.

Ideal if you also have:

• Built and deployed AI-native products with a strong AI/ML background.
• Experience running high-availability, high-quality platforms at real scale.
• Experience building software specifically for Sales, Marketing, or Customer Success.

What's the opportunity?

You will be responsible for architecting and delivering a high-scale, AI-native platform that transforms our Go-To-Market operations. By collaborating with data science, infrastructure, and GTM teams, you will execute a "build and buy" strategy to replace our legacy SaaS toolchains and manual heuristics with bespoke AI agents and automated workflows. This role demands a blend of technical leadership and operational rigor, transitioning incubated projects into production-ready solutions while maintaining excellence through robust monitoring, metrics, and support. Ultimately, you will build mission-critical tools that our top GTM operatives rely on to achieve their strategic goals.

Learn more about our engineering culture at intercom.engineering

What will I be doing? 

As a Principal Engineer you will:

• Mix build and buy approaches to architect the next-generation GTM platform.
• Replace a sprawling last-gen SaaS software toolchain with sharp, bespoke tooling.
• Contribute to our technical architecture as we grow, ensuring long-term scalability.
• Replace manual, heuristic-based processes with custom-built agents.
• Scale up and scale out solutions incubated by our GTM labs team.
• Contribute to all phases of software development, including ideation, prototyping, design, and implementation. (This role has a mix of both hands-on development as well as lead/architecture work.)
• Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems.
• Build to a standard that our top GTM operatives can rely on your solutions for goal attainment.
• Raise the bar for technical standards, performance, reliability, and operational excellence.
• Foster and drive operational excellence with metrics, monitoring, and smart on-call and support.
• Provide assessments of project progress, risks, and challenges to engineering leadership to help guide resource allocation and prioritization.

What skills do I need? 

• 8–10 years of experience building high-quality products used to achieve key business objectives.
• Significant, demonstrated impact that your work has had on the product and/or the teams.
• Hands-on expert executor with experience guiding and leading small teams.
• Strong product, data, and technical fundamentals and good systems design skills.
• Experience in setting technical strategy while remaining practical.
• Strong understanding of software engineering fundamentals and the full development lifecycle.
• Experience running critical systems migrations (essential for replacing that "last-gen" toolchain).
• Fluency with Claude Code, Jules, Codex, and similar AI-powered developer tools.
• BSc in AI, Computer Science, Data Science, Maths, Statistics, or a related field.

Ideal if you also have:

• Built and deployed AI-native products with a strong AI/ML background.
• Experience running high-availability, high-quality platforms at real scale.
• Experience building software specifically for Sales, Marketing, or Customer Success.

What’s the opportunity?

As a Senior Engineer in Dublin / London, you’ll be a trusted technical advisor to our customers, helping them integrate, deploy, and maximize the value of Intercom and Fin, our AI Agent. You’ll work closely with Customer Success Managers, Sales Engineers, and R&D teams to provide strategic guidance, technical expertise, and hands-on support for API integrations, security reviews, and AI-driven automation strategies.

This role is ideal for someone who is deeply technical, customer-focussed, and excited about AI-powered customer service. You'll help businesses unlock the full potential of Intercom and Fin, ensuring seamless implementation and long-term success. 

What Will I Be Doing?

• Assist customers in optimizing Intercom and Fin, ensuring successful deployments and effective usage.
• Advise on integrations, helping customers connect Fin with their existing tech stack via APIs, webhooks, and automation workflows.
• Lead technical discovery sessions, assess customer requirements and design scalable solutions.
• Solve complex technical challenges, working cross-functionally with Customer Success, Sales Engineering, and R&D teams.
• Provide technical enablement, educating customers on best practices for AI-driven automation and conversational AI.
• Develop a technical point of view to demonstrate Intercom and Fin’s impact on customer support operations.
• Support security reviews and RFPs, while assisting with compliance with enterprise architecture best practices.
• Advocate for customers internally, providing feedback to Product and Engineering to enhance Intercom and Fin’s capabilities.
• Develop technical content, including documentation, integration guides, and knowledge-sharing resources.

What Skills Do I Need?

• 6+ years of experience in a Solutions Architect, Technical Consultant, or similar role at a SaaS company.
• Strong technical expertise in APIs, integrations, and automation frameworks.
• Proficiency in REST APIs, JavaScript, HTML and CSS.
• Deep understanding of AI-driven automation, LLMs, and customer support technologies.
• Experience with security reviews, compliance requirements, and enterprise IT environments.
• Excellent communicator, able to convey complex topics to both engineers and non-technical audiences at varying levels of detail and complexity.
• A problem-solver who thrives in fast-paced environments and can manage multiple projects.
• Passionate about customer success, with a track record of helping businesses adopt and scale new technologies.
• Experience with Intercom or similar customer support platforms is a plus.

Benefits

• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Regular compensation reviews - great work is rewarded!
• Flexible paid time off policy
• Paid Parental Leave Program
• 401k plan & match
• In-office bicycle storage
• Fun events for Intercomrades, friends, and family!

Apply today to join Intercom and help us deliver exceptional value and trust to our customers while building the future of customer communication.

#LI-RH1

Squarespace is looking for the first Staff Engineer for our newly formed Websites Fundamentals platform team in Dublin. You will be the foundational technical leader responsible for building the platform bedrock upon which our product ecosystem sits. You will solve deep, lower-level architectural challenges to eliminate technical friction and empower our engineering teams to move with unprecedented velocity.

You will design and implement high-performance, scalable improvements that will be the foundation of our future scale. You will work across the senior technical leaders to define the long-term technical roadmap for the Platform team, ensuring every engineering decision aligns with our goal of sustainable, long-term ownership.

While you are a strategist, you remain a practitioner. You will lead by example, writing elegant, robust code for our most complex foundational requirements. Your success is measured by the simplicity you provide to others. By hardening our core platform bedrock you will build the abstractions that empower engineers to focus on innovation rather than wrestling with the cognitive load of navigating deeply coupled dependencies or managing the underlying complexity of our platform's foundational health.

You will act as the primary technical partner for the newly forming team, setting the standard for engineering excellence and operational rigor.

You will report directly to the Engineering Manager for Websites Applications in Dublin. This is a hybrid role working 3 days per week in our Dublin Office.

You'll Get To…

• Be the architect for a major area of our business
• Influence: Drive best practices for engineering excellence and technical leadership, influence design reviews, question assumptions, point out pitfalls and foster shared understanding
• Guide: Provide guidance to the engineering team to help architect solutions at scale and become the goto whiteboard partner for the team.
• Mentor: Multiply your effectiveness through influence by growing our experienced team of Software Engineers of several levels.
• Plan: Tie technical investments to business priorities, lead architecture discussions and design reviews, and contribute to product roadmap planning
• Collaborate: Work with engineering teams across the company
• Write: Create medium to long term technical strategies for our websites platform. Clearly and concisely write that strategy and collaborate with engineers across the organization to implement the strategy
• Code: Wants to contribute directly to projects that require more senior technical expertise or to quickly address ambiguous engineering challenges across the organization

Who We're Looking For

• Have 8+ years of building large-scale software and highly available and reliable distributed systems
• Have experience building and implementing long-term technical strategy
• Want to expand your technical influence and effect across teams while still being a hands-on individual contributor
• Ability to create effective designs to solve complex problems and lead teams to implement them
• Enjoy exploring the intersection between product and engineering
• Significant experience using multiple programming languages (especially Java) and a broad range of tools like Springboot, hibernate, databases, etc.
• Effective communication skills with ability to give impactful feedback to colleagues
• Hands-on approach and pragmatic attitude in turning ideas into working software

Benefits & Perks

• Health insurance with 100% covered premiums for you, your spouse or partner and your dependent children including medical, dental, and vision
• Life and Income Protection
• Fertility and adoption benefits
• Headspace mindfulness app subscription
• Global Employee Assistance Program
• Pension benefits with employer match
• Flexible paid time off
• 26 weeks paid maternity leave & 12 weeks paid paternity leave
• 2 weeks paid family care leave
• Education reimbursement
• Employee donation match to community organizations
• 7 Global Employee Resource Groups (ERGs)
• Free lunch and snacks
• Close proximity to cultural landmarks such as Dublin Castle and St. Patrick's Cathedral

About Squarespace

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future.

As a Principal Infrastructure Engineer at Toast, you will lead the architecture of systems powering our developer ecosystem and software delivery lifecycle. This includes platforms for code collaboration, service discovery, developer workflows, and CI/CD at scale.

Toast has invested in a strong foundation of developer tooling and platforms. This role is an opportunity to build on that foundation by connecting these systems into a unified intuitive experience, helping engineers move from ideation to production with speed, clarity, and confidence.

AI-assisted development is deeply embedded in engineering at Toast. The majority of engineers use AI tools daily, and AI agents participate in code review, build triage, and operational workflows. This is your chance to pioneer how the internal developer platform evolves, creating a future that empowers both humans and agents to achieve more.

A day in the life (Responsibilities) 

• Define and drive the architecture of the end-to-end developer experience across source control (GHES), developer portal (Backstage), engineering metadata, and CI/CD systems
• Optimize developer tooling to enhance engineering productivity, accelerate feedback loops, and reduce friction across the SDLC
• Own and evolve the developer portal as the central system for service discovery, documentation, and workflow orchestration
• Design and improve CI/CD pipelines, build systems, and release processes to increase reliability, security, and delivery speed
• Architect the developer platform to serve both human developers and AI agents, maintaining the guardrails that make both safe to operate at scale
• Use telemetry and insights to identify opportunities and drive measurable improvements in developer experience
• Partner with cross-functional stakeholders to advance shift-left methodologies and promote a fail-fast engineering culture
• Lead through influence across multiple teams and reporting lines, setting technical direction and driving adoption of platform standards without direct authority

What you'll need to thrive (Requirements)

• Deep software engineering background building platforms, developer tooling, or software delivery systems
• Experience working with systems like GitHub Enterprise, Backstage or similar portals, and CI/CD platforms at scale
• Strong understanding of developer workflows across the software development lifecycle
• Ability to design systems that span multiple tools, teams, and stages of the SDLC
• Track record of improving developer productivity or engineering effectiveness at scale
• Demonstrated ability to drive adoption of technical standards across teams you do not control
• Experience building or scaling internal developer platforms
• Familiarity with artifact management, dependency management, and release governance
• Experience using data and telemetry to improve engineering workflows
• Strong working expereince in languages such as Go, Java, and Kotlin

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

We aren’t looking for a dashboard-watcher; we need a Digital Architect of Chaos-Prevention who treats zero-days like morning coffee and builds automated fortresses before a threat even breaks a sweat. As our Senior Security Operations Engineer, you’re the lead mechanic of our invisible shield, welding code and hardening global infrastructure until it’s more secure.

If you’re a cloud-savvy defender who thrives when the stakes are high and hates manual toil, your new playground is ready.

What You’ll Actually Do:

• Chaos Wrangler: Orchestrate SIEM/SOAR tools like a digital Mozart. Help the analysts out by automating the boring tasks
• ThreatBuster: Proactively look for threats that haven’t even decided to move in yet. You’re not just reacting; you’re predicting!
• Trap Setter: You don’t wait for an antivirus to beep. You build custom logic, YARA rules, and Sigma signatures that catch attackers before they realize they’ve been spotted.
• Master the Multi-Cloud: AWS, GCP, Azure—you’re the gatekeeper of our cloud kingdom, ensuring our posture is tighter than a drum across every environment.
• Fortune Teller: You spend time in the dark corners of the web, so we don’t have to. You ingest feeds, analyze adversary actions, and turn exploit rumors into actionable defense strategies
• The Elite Mentor: You’re the leader the pack looks to. You’ll level up our junior analysts/engineers and set the gold standard during on-call rotations.
• The Cross-Functional Diplomat: You’ll bridge the gap among IT, DevOps, and Privacy, closing security gaps and ensuring the entire org is as resilient as the tech it uses.
• Total Autonomy: We don't micromanage; we empower. You see a gap? You fix it. Do you see a process that can be automated? You build it.

Required Qualification:

• 5+ years of experience in any of the following areas:
• Security Data Pipeline Engineering
• Detection Engineering
• SIEM Engineering
• Cyber Intelligence and Threat Hunting
• Security Platform Engineering
• Proficiency with EDR/XDR (CrowdStrike, SentinelOne, MS Defender), Cloud Security Posture Management (Wiz, Prisma Cloud, Orca), and WAFs (Cloudflare, Akamai).
• Experience building data ingestion pipelines using CI/CD methodologies.
• Proven experience building, testing, and tuning custom detection logic and familiarity with Query Languages (KQL, SQL, SPL) for automation needs.
• Familiarity with attack frameworks (MITRE ATT&CK)  and mitigation strategies.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.

Preferred Qualifications:

• Security certifications like GXPN, GCIA, GCTI, GCDA, or similar are a plus.
• Experience architecting stateful automation pipelines using Python, Go, and enterprise SOAR platforms
• Ability to read/audit Terraform, Pulumo, or CloudFormation, and experience with Infrastructure as a code(IaC)
• Experience with securing and monitoring containers within cloud environments 

What makes Security at Gong unique?

Here at Gong, we trust and empower our employees with ownership to solve complex problems, make the right decisions, and build the best products that create radical impact. We call it “Own. Solve. Impact.” 

Our security team is at the forefront of a monumental shift in how we implement processes. Instead of simply saying "no," we embrace the mindset of "let's explore how we can make it work." Our security team brings a wealth of backgrounds, experience, and wisdom to the table. Which means that age comes before security, or is it the other way around?

If you are curious to discover Gong's wonderful and challenging world, what are you waiting for? Don’t delay - fill in your application details. Who knows, maybe there’s a Gongster in you!

LearnUpon is looking for a Staff Site Reliability Engineer to join our team in Ireland. This is a flex role, working 1 day per week from LearnUpon's Dublin office. 

LearnUpon LMS helps organizations train their employees, customers, and members. Businesses can manage, track, and achieve their unique learning goals — all through a single, powerful solution.

With offices in Dublin (our HQ), Philadelphia, Belgrade, and Sydney, we are a team that puts our customers' experience at the heart of everything we do. We're always striving for the best solution (not the easy one), and we go the extra mile to deliver work we're proud of.

Our offices are open, collaborative environments where our team and individual accomplishments are celebrated and encouraged. Join LearnUpon, where we work together as a friendly, supportive team who, most importantly, like to have fun.

As a Staff Engineer in Site Reliability Engineering you will be part of the team responsible for the scale-out of the LearnUpon infrastructure. 

What will I be doing?

• Identifying opportunities to improve and scale our infrastructure for performance, observability, maintainability, and cost, by creating innovative solutions.
• Leading our efforts to build an observability function that incorporates application metrics, application transaction tracking, and event log management.
• Driving the processes to maintain resilient, scalable and cost-effective infrastructure.
• Working with other Engineering teams to provide infrastructure solutions that meet their ongoing requirements.
• Building tools focused on measuring, monitoring and alerting, with an eye towards self-service in order to  promote Engineers’ ownership of observability.
• Reacting quickly to changing customer and business needs.
• Participate in on-call rota.
• Mentoring junior talent.

What skills do I need?                                                                                  

• 7+ years of experience in a software or Ops role.
• 5+ years of cloud engineering experience, with at least 2 years experience with AWS.
• Experience deploying Microservice environments, using containerisation technologies such as Kubernetes and Docker.
• Experience in designing and implementing Observability tech stacks.
• Have championed the benefits of Observability to Engineering teams.
• Can architect the design of SLO/SLI implementation that balances the needs of different teams.
• Familiar with cost analysis of Observability metrics gathering, Engineering effort, and tooling.
• Experience building and supporting large-scale distributed systems that back a consumer app or website with associated requirements of performance, security and disaster recovery.
• Experience with implementing IaaC (e.g. CloudFormation, Terraform etc.), automation tooling (e.g. Puppet, Ansible etc.), CI/CD (e.g. Jenkins, Travis CI, GitLab etc.)
• Able to effectively communicate technical ideas to and collaborate with both technical and non-technical peers.
• Experience with database scaling would be a strong plus.

Don’t worry if you don’t tick every box in order to apply, we’re always happy to review applications and take all experience into consideration. We do our best to provide feedback where we can!

Not required but considered a big plus

• Certification in AWS, any PaaS, and/or related technologies.

Why work with us?

• Competitive salary and company ESOP
• 25 days’ annual leave, plus 10 public holidays and 1 annual wellness day
• Private health insurance and company pension
• Parental benefits, including up to 26 weeks paid maternity leave, 4 weeks paid paternity leave, and coaching support for new parents (location-specific details apply)
• Up to 4 weeks per year working abroad (role eligibility applies)
• Clear career progression opportunities — take LearnUpon where you think it can go
• A collaborative and supportive environment with regular team events

What is the Hiring Process?

Applicants for the position can expect the following hiring process:

• Qualified applicants will be invited to schedule a 30-minute call.
• Successful candidates will then be invited to a series of practical interviews.
• Finally, candidates will have a short interview with our CEO/CTO.
• Successful candidates will be contacted with an offer to join our team.

LearnUpon is an Equal Opportunities Employer. 

We do not discriminate on the basis of gender, marital status, family status, age disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status.

By applying for this job, you agree to LearnUpon's Privacy Policy. Find out more about our privacy policy here

Visit our Careers site to find out more about working for LearnUpon, and check us out on Instagram.

Klaviyo powers growth for businesses by helping them reach customers on the right channel at the right moment. As Director of Engineering, Messaging Infrastructure, you will lead the teams that build and operate the core, multi-tenant platform that sends and receives messages at massive scale across email, SMS, mobile push, WhatsApp, and future channels. Your organization will own the services, pipelines, and integrations that ensure messages are delivered fast, reliably, and compliantly—so product teams can innovate confidently and our customers can trust us with their most valuable communications. Success in this role means higher deliverability, lower latency and cost-per-message, stronger privacy & compliance posture, and faster developer velocity across Klaviyo.

How You’ll Make a Difference

• Own the messaging platform end to end (ingestion, orchestration, templating/rendering, scheduling, routing, send, feedback loops, analytics)—with clear SLOs, scalable multi-region architecture, and a measurable reliability posture (e.g., error budgets, MTTR, incident rate).
• Increase deliverability & throughput by advancing our MTA/SMS provider strategies, queueing and rate-limiting, channel-specific features (e.g., pre-flight checks, warm-up), and feedback processing (bounces, complaints, carrier responses).
• Harden compliance & safety in partnership with Legal/Privacy (e.g., consent/state management, opt-out, quiet hours, TCPA/CAN‑SPAM/CTIA/GDPR-aware workflows) to protect customers and their end-users.
• Accelerate developer velocity for channel teams via clear APIs, SDKs, contracts, documentation, and paved-road tooling (test environments, canaries, shadow traffic, feature flags, progressive delivery).
• Deliver business impact by tying platform choices to measurable outcomes (deliverability %, send latency, success rate, $/MM, cycle time), setting an annual platform strategy and quarterly commitments.
• Build and scale a high-performing org of managers and senior ICs; raise the talent bar through crisp expectations, transparent feedback, and career growth paths aligned to Klaviyo’s standards.
• Transform workflows with AI. Put AI at the center of how the org plans, operates, and learns—using it to streamline incident response, speed root-cause analysis, optimize capacity, and improve developer productivity.

What You’ll Do

• Set vision & roadmap: Define a 12–18 month technical strategy for Messaging Infrastructure; translate it into quarterly, outcomes-based plans with clear tradeoffs and risks.
• Architect for scale & resiliency: Guide design for high-throughput streaming, durable queues, idempotent processing, multi-tenant isolation, and multi-region failover; champion observability-first development.
• Operational excellence: Establish SLOs and on-call practices; lead major incident reviews with a blameless, action-oriented posture; drive cost efficiency and capacity planning.
• Partner deeply: Work with Product, Security, Data, and GTM teams to align on customer requirements, roadmaps, and launch readiness; represent the platform in exec forums.
• Elevate engineering quality: Institutionalize design reviews, threat modeling, test strategies, and change management that reduce cycle time while protecting reliability.
• Talent & culture: Hire exceptional people, develop managers, and model urgency, ownership, and accountability—rewarding impact and raising the bar on what “good” looks like at scale.
• Continuously experiment with AI—testing tools, sharing learning, and championing new applications that responsibly accelerate org workflows and elevate quality.

Who You Are

• Platform-minded leader with a track record building/operating large-scale, low-latency distributed systems (messaging, streaming, or analogous high-throughput platforms). You’re hands-on enough to dig into architecture, but you lead through clarity, metrics, and great managers.
• Owner of outcomes. You connect engineering choices to business results—deliverability, latency, reliability, developer velocity, and cost—and hold teams accountable for moving those numbers.
• High-intensity, high-urgency operator who thrives in ambiguity, makes crisp tradeoffs, and ships ambitious, reliable systems on a predictable cadence.
• Inclusive people leader experienced in growing managers and senior ICs, building healthy on-call cultures, and scaling organizations across hubs.
• Strong partner & communicator who can translate complex systems into simple narratives for executives, customers, and cross-functional peers.
• AI-fluent builder. You’ve already experimented with AI in work or personal projects and are excited to learn fast and responsibly integrate AI into everyday workflows.

Nice to Haves (Helpful, not required)

• Domain experience with email MTAs, SMS aggregators/carrier networks, push services, or deliverability tooling.
• Prior leadership of multi-region or hybrid-cloud systems, and experience setting SLOs/error budgets at platform boundaries.
• Background in privacy-aware systems (e.g., consent orchestration, data residency, data retention/TTL strategies).
• Experience improving developer experience (APIs/SDKs, golden paths, internal platforms) for 10+ product teams.

How We Work

• Hub-based, hybrid collaboration; on-call coverage appropriate to mission-critical systems.
• Interview process emphasizes technical depth, leadership behaviors (ownership, urgency, accountability), and measurable impact.
• We value candidates who are rigorous, curious, and driven to create leverage for every Klaviyo developer and customer.

#indeedDUB

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Toast Retail team is pioneering how Toast serves businesses beyond the restaurant space. We’re focused on building powerful, intuitive tools that meet the unique needs of modern retailers — inventory management, supplier relationships, purchase orders, and more. As a team, we operate like a startup within Toast, balancing greenfield development with the scale of a mature platform.

The Retail Experience (RXP) squad is a high-impact team focused on transforming Toast into a world-class experience for retailers. While retail adoption has grown significantly, we consistently hear that Toast doesn’t always feel like it was built for retail.RXP’s mission is to close that gap. We identify friction across the retail customer journey — from onboarding to daily operations — and deliver cohesive, retail-first improvements across Toast’s ecosystem.

Our work spans the Retail module and the broader Toast platform, ensuring that retail customers feel understood and supported from day one through long-term success.

A day in the life (Responsibilities)

As a Staff Software Engineer on the Retail Experience team, you’ll play a leading role in designing and developing intuitive, performant, and delightful user experiences. You’ll work closely with product managers, designers, and other engineers to bring new features to life. If you love working in a fast-paced environment, driving innovation, and seeing your work make a real impact — we’d love to meet you. Here’s what you’ll be doing:

• Architect and implement modern, high-quality frontend experiences that feel intentionally designed for retail businesses.
• Collaborate deeply with Product, Design, and Platform teams to deliver cohesive improvements across a broad cross-section of Toast’s ecosystem.
• Mentor teammates, contribute to technical decisions, and help shape a strong engineering culture.
• Continuously improve UI systems and patterns, enabling rapid development of scalable features.
• Stay curious, explore emerging technologies, and find new ways to elevate the Toast Retail experience.

What you'll need to thrive (Requirements)

• 8-10+ years of experience building modern web applications, with a strong frontend focus.
• Strong proficiency with React, TypeScript, and web standards (HTML5, CSS3).
• Solid understanding of component architecture, state management, and design systems.
• Experience collaborating with cross-functional teams and shipping user-facing features.
• Familiarity with REST APIs, GraphQL, and testing frameworks (Jest, Playwright, etc.).
• Passion for clean, maintainable code.
• Comfortable working in a fast-moving team, balancing quality and speed.
• Bonus: Experience in Retail software, or designing systems for new customer vertical

*** This is a hybrid role requiring in-office presence two days per week ***

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AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.