LearnUpon is looking for a Revenue Analyst to join our Finance team. This is a hybrid role, working 3 days per week from our Dublin office. 

LearnUpon LMS helps organizations train their employees, partners, and customers. Businesses can manage, track, and achieve their unique learning goals — all through a single, powerful solution.

With offices in Dublin (our HQ), Belgrade, Philadelphia, Salt Lake City and Sydney, we are a global team with lots of diverse cultures, backgrounds, and experiences that puts our customers' experience at the heart of everything we do. Our culture fosters an open, collaborative and supportive environment where our accomplishments are celebrated and encouraged. We're always striving for the best solution (not the easy one). We’re proud of our success and we’re humble and hungry to achieve more.

Our Finance team is vital to our Company and is responsible for keeping the financial operations of the company running smoothly. We are currently in an exciting phase of transformation, embracing AI-driven workflows and automation. This is a unique opportunity for a self-motivated individual to join a forward-thinking team that is already leveraging cutting-edge technology to shape the future of SaaS finance. 

What will I be doing?

• Billing & Reporting
• Manage end-to-end billing across all customer lifecycle events (including new business, expansions, renewals, downgrades, and cancellations) ensuring accurate and timely invoicing, and reporting.
• Reconcile data across systems to maintain billing accuracy and data integrity.
• Owns revenue reporting for new and expansion revenue, ensuring accurate reconciliation during reporting periods and analysis of overall trends and leading performance indicators.
• Analyses key metrics to uncover patterns, risks, and opportunities, providing data-driven insights to Leadership to enhance revenue retention and improve forecast accuracy.

• Credit Control
• Proactively supports the credit control process to ensure timely collection of receivables and strong cash flow management.
• Monitors outstanding balances, follows up with customers on overdue accounts, and works with internal teams to resolve billing or payment issues.
• Implements and maintains processes to reduce aged debt, mitigate credit risk and provide cash forecasting.
• Provides regular reporting on collection performance, overdue accounts, and potential risks to Leadership.

• Process Optimisation
• Play a pivotal role in the transition to our new billing process.
• Maintaining high accuracy in legacy systems during the final 3-month countdown while actively participating in User Acceptance Testing (UAT) and data validation ahead of system go live.
• Collaborate with the Business Intelligence team in the development, testing and roll out of metric dashboards.
• Audit existing billing workflows to identify "pain points" proactively suggesting and implementing automation-ready improvements.

• Team Support & Operational Collaboration
• Support the Revenue team in ensuring invoices are processed accurately and on time by coordinating with relevant stakeholders, while escalating issues as needed to maintain efficiency and compliance.
• Participate in project related activities, can map out workflows and make recommendations on possible solutions and process improvement.
• Collaborate with the team to assist in other operational activities as required.
• Work with cross-functional teams (Sales, Customer Experience and , Legal) to resolve billing issues.
• Develop a working knowledge of Company plans and services.

What skills do I need?                                                                                 

• Must have a minimum of two years’ experience working in a Finance department, preferably within Accounts Receivable or Credit Control.
• Ability to work in a fast paced environment, processing large volumes of data accurately.
• Strong problem-solving and dispute resolution abilities to handle customer billing queries effectively.
• Strong analytical skills for revenue reporting and reconciliation.
• Experience with system improvements, automation, and operational efficiency.
• Working knowledge of accounting software, Salesforce and basic revenue recognition.
• Excellent communication and negotiation skills for engaging with customers and internal stakeholders.
• Strong attention to detail and a proactive approach to identifying and resolving.

Don’t worry if you don’t tick every box in order to apply, we’re always happy to review applications and take all experience into consideration. We do our best to provide feedback where we can!

Not required but considered a big plus

• Saas Revenue Billing experience.
• Netsuite experience. 

Why work with us?

• Competitive salary and company ESOP.
• Comprehensive private health insurance scheme and Company pension scheme.
• 25 days annual leave + 1 annual company wellness day off. 
• Work in a fun and supportive environment with regular team events.
• Excellent career progression - take LearnUpon where you think it can go.

What is the Hiring Process?

Our typical process generally works as follows:

• Qualified applicants will be invited to schedule a screening call.
• Successful candidates will then be invited to a series of practical interviews.
• Finally, candidates will have a short interview with a member of our C-Suite Team.
• The successful candidate will be contacted with an offer to join our team.

LearnUpon is an Equal Opportunities Employer. We do not discriminate on the basis of gender, marital status, family status, age disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status.

By applying for this job, you agree to LearnUpon's Privacy Policy. Find out more about our privacy policy here. 

Visit our Careers site to find out more about working for LearnUpon, and check us out on Instagram.

LearnUpon is looking for a Senior Information Security Officer to join our team in Dublin. This is a hybrid role, working 3 days per week from LearnUpon's Dublin office.

LearnUpon LMS helps organizations train their employees, partners, and customers. Businesses can manage, track, and achieve their unique learning goals — all through a single, powerful solution.

With offices in Dublin (our HQ), Belgrade, Philadelphia, Salt Lake City and Sydney, we are a global team with lots of diverse cultures, backgrounds, and experiences that puts our customers' experience at the heart of everything we do. Our culture fosters an open, collaborative and supportive environment where our accomplishments are celebrated and encouraged. We're always striving for the best solution (not the easy one). We’re proud of our success and we’re humble and hungry to achieve more. 

The Security team is responsible for the overall security and privacy posture at LearnUpon. You will be part of a vibrant and growing team that engages with all parts of LearnUpon (including our customers), maintains our strong security culture and works on new and exciting initiatives. We deliver security improvements that not only protect LearnUpon and our customers but also enable our business to ensure that we can continue to grow at scale.. Our mission is to safeguard LearnUpon, Luppers, our services, and our customers' data — providing a competitive advantage that enables us to meet our business objectives.

What will I be doing?

• Managing and enhancing our Cloud SIEM, including pipeline configuration, alerting, and sensitive data scanning, maintain and improve security dashboards, explore AI-powered alerting and automation within security tooling and maintenance of essential operational documentation
• Support our Cloud security posture management  and collaborate with SRE on infrastructure security improvements
• Participate in incident response activities and adhoc security events, including containment and investigation.
• Ensuring compliance with relevant laws, regulations, and industry standards related to information security (including GDPR, ISO 27001, ISO 27701 and SOC2) including maintenance of associated policies, procedures, and guidelines.
• Identifying, assessing, and managing information security risks within the organization and developing risk mitigation strategies to address same
• Working with prospects and customers to provide assurance as to how we protect their data and assisting in the completion of prospective customer RFPs, RFIs and due diligence documentation
• Working closely with our internal Legal team to ensure that customer contractual obligations can be met.
• Performing third-party security risk assessments and providing guidance on how to securely implement new solutions
• Working with stakeholders across the organisation to ensure that security requirements are incorporated into new initiatives
• Act as a security champion and support other teams in their delivery of strong security and privacy practices

What skills do I need?                                                                                  

• 5+ years professional experience in a relevant information security role (with at least 2 of these in a governance, risk and/or compliance related role)
• Strong understanding of security frameworks and compliance standards such as SOC 2, ISO 27001 and GDPR.
• Hands-on experience with SIEM platforms (Datadog cloud SIEM, splunk, etc.)
• Familiarity with cloud security (AWS preferred) - SecurityHub, IAM, S3 security, VPC etc
• Proven experience completing / automating customer security questionnaires, RFPs, and RFIs at volume
• A strong understanding of technical security concepts and the application of these in real-world environments.
• Experience working in a security incident management, vulnerability management and/or threat intelligence role.
• Excellent written and verbal communication skills 
• Ability to work independently and collaborate cross-functionally and effectively manage stakeholders

Don’t worry if you don’t tick every box in order to apply, we’re always happy to review applications and take all experience into consideration. We do our best to provide feedback where we can!

Not required but considered a big plus

• A Bachelor's Degree in a relevant discipline (e.g. computer science, information technology, etc.)
• Experience with security automation - scripting, workflow automation, or building security bots/agents
• Experience with data privacy and subprocessor management (GDPR, DPA reviews)
• Experience designing and implementing security controls in cloud environments, e.g. AWS
• Relevant certifications: CISSP, CISM, CompTIA Security+, or equivalent
• Understanding of AWS cloud security and SaaS security best practices
• Experience in the design and implementation of cross-functional security measures

Why work with us?

• Competitive salary and company ESOP.
• Comprehensive private health insurance scheme and Company pension scheme.
• 25 days annual leave + 1 annual company wellness day off. 
• Work in a fun and supportive environment with regular team events.
• Excellent career progression - take LearnUpon where you think it can go.

What is the Hiring Process?

Our typical process generally works as follows:

• Qualified applicants will be invited to schedule a screening call.
• Successful candidates will then be invited to a series of practical interviews.
• Finally, candidates will have a short interview with our COO.
• The successful candidate will be contacted with an offer to join our team.

LearnUpon is an Equal Opportunities Employer. 

We do not discriminate on the basis of gender, marital status, family status, age disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status.

By applying for this job, you agree to LearnUpon's Privacy Policy. Find out more about our privacy policy hereVisit our Careers site to find out more about working for LearnUpon, and check us out on Instagram.

LearnUpon is looking for a Customer Success Manager, Enterprise to join our team. This is a hybrid role, working 3 days per week from LearnUpon's Dublin City office.

LearnUpon LMS helps organizations train their employees, customers, and members. Businesses can manage, track, and achieve their unique learning goals — all through a single, powerful solution.

With offices in Dublin (our HQ), Belgrade, Philadelphia, Salt Lake City and Sydney, we are a global team with lots of diverse cultures, backgrounds, and experiences that puts our customers' experience at the heart of everything we do. Our culture fosters an open, collaborative and supportive environment where our accomplishments are celebrated and encouraged. We're always striving for the best solution (not the easy one). We’re proud of our success and we’re humble and hungry to achieve more.

As an Enterprise Customer Success Manager, you will partner with our highest-value customers to drive adoption, deliver measurable success, and secure long-term value. Acting as a trusted advisor, you will combine consultative engagement with structured success planning to ensure your portfolio achieves meaningful business outcomes.

In this role, you will lead with curiosity and ownership, aligning LearnUpon’s solutions with customer objectives to drive retention, manage renewal readiness, and identify strategic expansion opportunities.

What will I be doing?

• Own a portfolio of Enterprise customers, ensuring they achieve defined business outcomes and realize measurable value through LearnUpon.
• Develop a deep understanding of customer objectives and align LearnUpon solutions to clear, trackable success metrics.
• Lead structured success planning and ongoing engagement, including business reviews and outcome-focused conversations.
• Ensure customers are positioned for successful renewals and expansion through consistent value demonstration and proactive planning.
• Act as a trusted advisor, using curiosity and insight to guide customers toward improved outcomes and navigate change.
• Identify expansion opportunities based on customer outcomes and usage to support growth conversations.
• Collaborate cross-functionally with Implementation, Support, and Solutions teams to deliver a seamless customer experience.
• Maintain strong operational discipline, including account insights, prioritization, and contributing to initiatives that improve team performance and customer outcomes.

What skills do I need?                                                                                 

• 3–5+ years experience in Customer Success, Account Management, or a consultative customer-facing role within SaaS.
• Proven success managing and growing relationships with Enterprise or high-value customers, with a track record of driving retention and expansion through strong customer outcomes.
• A consultative, value-led mindset, leading with curiosity, ownership, and a focus on helping customers achieve meaningful results.
• Commercial awareness, with confidence supporting renewal and expansion conversations as a natural extension of value delivered.
• Strong communication and presentation skills, with the ability to engage and influence a range of stakeholders.
• Ability to manage competing priorities across a portfolio of customers.
• Sound judgment and problem-solving ability in complex or ambiguous situations.

Don’t worry if you don’t tick every box in order to apply, we’re always happy to review applications and take all experience into consideration. We do our best to provide feedback where we can!

Not required but considered a big plus

• Experience in eLearning, EdTech, or Learning Management Systems.
• Familiarity with APIs, integrations, or Single Sign-On (SSO).
• Experience working cross-functionally in a scaled SaaS environment.

Why work with us?

• Competitive salary and company ESOP.
• 25 days’ annual leave and 1 annual wellness day.
• Private health insurance and company pension.
• Parental benefits, including up to 26 weeks’ paid maternity leave, 4 weeks paid paternity leave, and coaching support for new parents.
• Clear career progression opportunities — take LearnUpon where you think it can go.
• A collaborative and supportive environment with regular team events.

What is the Hiring Process?

Applicants for the position can expect the following hiring process:

• Qualified applicants will be invited to schedule a 30-minute call.
• Successful candidates will then be invited to a series of practical interviews.
• Finally, candidates will have a short interview with our COO.
• Successful candidates will be contacted with an offer to join our team.

LearnUpon is an Equal Opportunities Employer. We do not discriminate on the basis of gender, marital status, family status, age disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status.

By applying for this job, you agree to LearnUpon's Privacy Policy. Find out more about our privacy policy here

Visit our Careers site to find out more about working for LearnUpon, and check us out on Instagram.

LearnUpon is looking for a Senior Product Manager to join our team in Dublin. This is a hybrid role, working 2 days per week from LearnUpon's Dublin office.

LearnUpon LMS helps organizations train their employees, partners, and customers. Businesses can manage, track, and achieve their unique learning goals — all through a single, powerful solution.

With offices in Dublin (our HQ), Belgrade, Philadelphia, Salt Lake City and Sydney, we are a global team with lots of diverse cultures, backgrounds, and experiences that puts our customers' experience at the heart of everything we do. Our culture fosters an open, collaborative and supportive environment where our accomplishments are celebrated and encouraged. We're always striving for the best solution (not the easy one). We’re proud of our success and we’re humble and hungry to achieve more. 

About the Product team

Our Product team is the engine of our innovation, bridging the gap between customer needs and world-class engineering to build an intuitive, scalable platform that empowers our customers to deliver high-impact learning experiences globally to drive their business objectives. We value strategic thinkers who can balance technical feasibility with vision to solve complex problems and drive meaningful value for our customers.

What will I be doing?

• Own and articulate the vision for your product area in partnership with your Engineering and Product Design peers.
• Prioritize long-term strategy ahead of short term gains; while delivering value as fast as possible to our customers.
• Identify new opportunities for product feature development by analyzing customer requirements, technology trends, and competitive gaps
• Break down complex problems and write clear documents in collaboration with Design, Engineering, and Product leadership.
• Work with customers directly to solve problems, communicate roadmap and develop solutions that meet their needs.
• Use data and analytics to inform decisions and tell convincing stories.
• Develop processes and mechanisms to track & report on product success, with a focus on a positive business impact and customer satisfaction.
• Work with leadership to build product roadmap and priorities.

What skills do I need?

• At least 5 years of Product Management with a B2B or B2B SaaS product.
• Solid technology background and extensive knowledge of digital products and services.
• AI-curious with an understanding of generative AI and emerging technologies.
• Demonstrated ability to drive results through delivery of complex, ambiguous new product and feature development, and business initiatives in a fast-paced and deadline-oriented environment.
• Ability to build roadmaps and make difficult tradeoffs that balance the needs of the customer and the organization within the constraints of technical feasibility.
• Ability to build effective cross functional relationships and influence others without direct authority.
• Mastery of communication skills, both written and verbal.
• Comfortable presenting to senior leadership and customers.
• Strong storytelling skills and ability to create compelling messaging that speaks to customer pain points. 

Don’t worry if you don’t tick every box in order to apply, we’re always happy to review applications and take all experience into consideration.  We do our utmost to provide feedback where we can!

Not required but considered a big plus

• Experience in the Learning & Development or People Management domain.
• Experience in B2B SaaS.
• Familiarity with API integrations and technologies.
• Experience working with remote and distributed teams.

Why work with us?

• Competitive salary and company ESOP.
• Comprehensive private health insurance scheme and Company pension scheme.
• 25 days’ annual leave + 1 annual company wellness day off. 
• Work in a fun and supportive environment with regular team events.
• Excellent career progression - take LearnUpon where you think it can go.

What is the Hiring Process?

Applicants for the position can expect the following hiring process:

• Qualified applicants will be invited to schedule a 30-minute call.
• Successful candidates will then be invited to a series of practical interviews.
• Finally, candidates will have a short interview with our CTO.
• Successful candidates will be contacted with an offer to join our team.

LearnUpon is an Equal Opportunities Employer. We do not discriminate on the basis of gender, marital status, family status, age disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status.

By applying for this job, you agree to LearnUpon's Privacy Policy. Find out more about our privacy policy here 

Visit our  Careers page  to find out more about working for LearnUpon, and check us out on Instagram.

LearnUpon is looking for a Manager, Engineering to join our team in Dublin. This is a flex role, working 1 day per week from LearnUpon's Dublin office.

LearnUpon LMS helps organizations train their employees, customers, and members. Businesses can manage, track, and achieve their unique learning goals — all through a single, powerful solution.

With offices in Dublin (our HQ), Belgrade, Philadelphia, Salt Lake City and Sydney, we are a global team with lots of diverse cultures, backgrounds, and experiences that puts our customers' experience at the heart of everything we do. Our culture fosters an open, collaborative and supportive environment where our accomplishments are celebrated and encouraged. We're always striving for the best solution (not the easy one). We’re proud of our success and we’re humble and hungry to achieve more. 

As an Engineering Manager in our Engineering group, you will be a key technical leader and role model within the organization. You’ll be leading a team of Engineers to design and deliver features within our SaaS Learning Management System. You’ll grow and strengthen the great company culture that we have in LearnUpon.

What will I be doing?

• Lead and manage a team of Engineers.
• Mentor and grow top engineering talent.
• Participate and drive key technical and design discussions with the teams.
• Drive execution of product and technology road map by collaborating with peers in Engineering, Product, and Customer Experience.
• Create a collaborative work environment that fosters ownership, accountability, transparency and innovation.
• Be a role model with a dedication to action and a high bar for craftsmanship.
• Drive alignment across the org in creating the overall long-term technology road map.
• Lead your team to identify problems and work to continually improve productivity and efficiency.

What skills do I need?                                                                                  

• 2+ years of previous experience as a manager of engineers, covering all people management and employee lifecycle processes. 
• 5+ years of programming experience in software design and development in an object-oriented programming language such as Java, Ruby, Python, C#
• Deep knowledge of developing web applications. 
• Superb written and verbal English communication skills.
• Ability to effectively communicate with stakeholders in other departments of the business.
• Knowledge of (and a passion for) current trends and best practices in software design and architecture, including performance, security and scalability.
• Strong understanding of and passion for craftsmanship.

Don’t worry if you don’t tick every box in order to apply, we’re always happy to review applications and take all experience into consideration. We do our best to provide feedback where we can!

Not required but considered a plus

• Experience leading a large team with multiple areas of ownership.
• Experience working with and leading teams in multiple locations.
• Experience in building and running large scale distributed systems.
• Track record of recruiting and growing top talent.
• A technology qualification (Degree or equivalent) in a field of study such as Computer Science or Engineering.

Why work with us?

• Competitive salary and company ESOP.
• 25 days’ annual leave, plus 10 public holidays and 1 annual wellness day.
• Private health insurance and company pension.
• Parental benefits, including up to 26 weeks paid maternity leave, 4 weeks paid paternity leave, and coaching support for new parents (location-specific details apply).
• Up to 4 weeks per year working abroad (role eligibility applies).
• Clear career progression opportunities — take LearnUpon where you think it can go.
• A collaborative and supportive environment with regular team events.

What is the Hiring Process?

Applicants for the position can expect the following hiring process:

• Qualified applicants will be invited to schedule a 30-minute call.
• Successful candidates will then be invited to a series of practical interviews.
• Finally, candidates will have a short interview with our CTO.
• Successful candidates will be contacted with an offer to join our team.

LearnUpon is an Equal Opportunities Employer. We do not discriminate on the basis of gender, marital status, family status, age disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status.

By applying for this job, you agree to LearnUpon's Privacy Policy. Find out more about our privacy policy here.

Visit our Careers site to find out more about working for LearnUpon, and check us out on Instagram.

LearnUpon is seeking an exceptional Staff Engineer, DevOps to join our Engineering team in Dublin. This is a flex role, working 1 day per week from LearnUpon's Dublin office.

LearnUpon LMS helps organizations train their employees, customers, and members. Businesses can manage, track, and achieve their unique learning goals — all through a single, powerful solution.

With offices in Dublin (our HQ), Belgrade, Philadelphia, Salt Lake City and Sydney, we are a global team with lots of diverse cultures, backgrounds, and experiences that puts our customers' experience at the heart of everything we do. Our culture fosters an open, collaborative and supportive environment where our accomplishments are celebrated and encouraged. We're always striving for the best solution (not the easy one). We’re proud of our success and we’re humble and hungry to achieve more. 

As a Staff Engineer, DevOps, you'll be a key technical leader and role model within LearnUpon. You'll shape the DevOps architecture of our best-in-class LMS, influence our technical strategy, and elevate the skills of our entire engineering organization. Your impact will extend beyond our product, contributing to our mission of building robust, lovable learning products that help customers achieve results.

What will I be doing?

• Drive DevOps best practices around CI/CD, automation, scalability and reliability across LearnUpon's infrastructure and pipelines.
• Drive technical innovation and strategic initiatives across multiple teams and services.
• Provide technical guidance and mentorship to uplevel the entire engineering organization.
• Collaborate with Product Engineering teams and cross-functional partners to shape our long-term technical roadmap and strategy.
• Identify and solve complex technical challenges that significantly impact LearnUpon's growth and success.
• Champion engineering best practices, including code quality, system design, and operational excellence.
• Mentor and coach engineers across the organization, fostering a culture of continuous learning and growth.
• Resolve conflicts and drive alignment between teams, building a cohesive engineering culture.

What skills do I need?                                                                                  

• 8+ years of exceptional DevOps/SRE experience, with a proven track record of technical leadership in large-scale, distributed systems.
• Deep focus on containerized environments, with experience supporting local development, CI/CD workflows, and deployment across the cloud.
• Proven expertise in cloud infrastructure, especially AWS, with a deep understanding of scalability, reliability, and security in production environments.
• Strong experience working with Kubernetes and Helm charts, as a foundation for modern infrastructure and platform orchestration.
• Proficient in Infrastructure as Code (Terraform, Ansible), with a focus on building modular, reusable infrastructure patterns.
• Expertise in designing and maintaining CI/CD pipelines (GitLab preferred), and developing automation tooling (Bash, Python, Go).
• Demonstrated success in leading technical initiatives that span multiple teams and services.
• Outstanding communication skills, with the ability to influence and align stakeholders at all levels of the organization.
• Track record of mentoring and elevating the skills of other engineers, including senior-level talent.

Don’t worry if you don’t tick every box in order to apply, we’re always happy to review applications and take all experience into consideration. We do our best to provide feedback where we can!

Not required but considered a big plus

• Experience leading engineering initiatives across multiple locations.
• Contributions to open-source projects or thought leadership in the software engineering community.
• Experience with cost management for cloud infrastructure.
• Familiarity with GitOps workflows using tools like ArgoCD and FluxCD.

Why work with us?

• Competitive salary and company ESOP
• 25 days’ annual leave, plus 10 public holidays and 1 annual wellness day
• Private health insurance and company pension
• Parental benefits, including up to 26 weeks paid maternity leave, 4 weeks paid paternity leave, and coaching support for new parents (location-specific details apply)
• Up to 4 weeks per year working abroad (role eligibility applies)
• Clear career progression opportunities — take LearnUpon where you think it can go
• A collaborative and supportive environment with regular team events

What is the Hiring Process?

Our typical process generally works as follows:

• Qualified applicants will be invited to schedule a screening call.
• Successful candidates will then be invited to a series of practical interviews.
• Finally, candidates will have a short interview with a member of our C-Suite Team.
• The successful candidate will be contacted with an offer to join our team.

LearnUpon is an Equal Opportunities Employer. 

We do not discriminate on the basis of gender, marital status, family status, age disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status.

Visit our Careers site to find out more about working for LearnUpon, and check us out on Instagram.

LearnUpon is looking for a Staff Site Reliability Engineer to join our team in Ireland. This is a flex role, working 1 day per week from LearnUpon's Dublin office. 

LearnUpon LMS helps organizations train their employees, customers, and members. Businesses can manage, track, and achieve their unique learning goals — all through a single, powerful solution.

With offices in Dublin (our HQ), Philadelphia, Belgrade, and Sydney, we are a team that puts our customers' experience at the heart of everything we do. We're always striving for the best solution (not the easy one), and we go the extra mile to deliver work we're proud of.

Our offices are open, collaborative environments where our team and individual accomplishments are celebrated and encouraged. Join LearnUpon, where we work together as a friendly, supportive team who, most importantly, like to have fun.

As a Staff Engineer in Site Reliability Engineering you will be part of the team responsible for the scale-out of the LearnUpon infrastructure. 

What will I be doing?

• Identifying opportunities to improve and scale our infrastructure for performance, observability, maintainability, and cost, by creating innovative solutions.
• Leading our efforts to build an observability function that incorporates application metrics, application transaction tracking, and event log management.
• Driving the processes to maintain resilient, scalable and cost-effective infrastructure.
• Working with other Engineering teams to provide infrastructure solutions that meet their ongoing requirements.
• Building tools focused on measuring, monitoring and alerting, with an eye towards self-service in order to  promote Engineers’ ownership of observability.
• Reacting quickly to changing customer and business needs.
• Participate in on-call rota.
• Mentoring junior talent.

What skills do I need?                                                                                  

• 7+ years of experience in a software or Ops role.
• 5+ years of cloud engineering experience, with at least 2 years experience with AWS.
• Experience deploying Microservice environments, using containerisation technologies such as Kubernetes and Docker.
• Experience in designing and implementing Observability tech stacks.
• Have championed the benefits of Observability to Engineering teams.
• Can architect the design of SLO/SLI implementation that balances the needs of different teams.
• Familiar with cost analysis of Observability metrics gathering, Engineering effort, and tooling.
• Experience building and supporting large-scale distributed systems that back a consumer app or website with associated requirements of performance, security and disaster recovery.
• Experience with implementing IaaC (e.g. CloudFormation, Terraform etc.), automation tooling (e.g. Puppet, Ansible etc.), CI/CD (e.g. Jenkins, Travis CI, GitLab etc.)
• Able to effectively communicate technical ideas to and collaborate with both technical and non-technical peers.
• Experience with database scaling would be a strong plus.

Don’t worry if you don’t tick every box in order to apply, we’re always happy to review applications and take all experience into consideration. We do our best to provide feedback where we can!

Not required but considered a big plus

• Certification in AWS, any PaaS, and/or related technologies.

Why work with us?

• Competitive salary and company ESOP
• 25 days’ annual leave, plus 10 public holidays and 1 annual wellness day
• Private health insurance and company pension
• Parental benefits, including up to 26 weeks paid maternity leave, 4 weeks paid paternity leave, and coaching support for new parents (location-specific details apply)
• Up to 4 weeks per year working abroad (role eligibility applies)
• Clear career progression opportunities — take LearnUpon where you think it can go
• A collaborative and supportive environment with regular team events

What is the Hiring Process?

Applicants for the position can expect the following hiring process:

• Qualified applicants will be invited to schedule a 30-minute call.
• Successful candidates will then be invited to a series of practical interviews.
• Finally, candidates will have a short interview with our CEO/CTO.
• Successful candidates will be contacted with an offer to join our team.

LearnUpon is an Equal Opportunities Employer. 

We do not discriminate on the basis of gender, marital status, family status, age disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status.

By applying for this job, you agree to LearnUpon's Privacy Policy. Find out more about our privacy policy here

Visit our Careers site to find out more about working for LearnUpon, and check us out on Instagram.