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LearnUpon is looking for a Customer Success Manager to join our team. This is a hybrid role in Utah, working 3 days per week from LearnUpon's Salt Lake City office.
LearnUpon LMS helps organizations train their employees, partners, and members. Businesses can manage, track, and achieve their unique learning goals — all through a single, powerful solution.
With offices in Dublin (our HQ), Belgrade, Philadelphia, Salt Lake City and Sydney, we are a global team with lots of diverse cultures, backgrounds, and experiences that puts our customers' experience at the heart of everything we do.
Our culture fosters an open, collaborative and supportive environment where our accomplishments are celebrated and encouraged. We strive to live by our values, act like owners, lead with curiosity and deliver quality for our customers. We’re proud of our success and we’re humble and hungry to achieve more.
As a Customer Success Manager you will partner with a portfolio of customers to drive adoption, deliver measurable success, and secure long-term value. Acting as a trusted advisor, you will combine consultative engagement with structured success planning to ensure your portfolio achieves meaningful business outcomes.
In this role, you will lead with curiosity and ownership, aligning LearnUpon’s solutions with customer objectives to drive retention, manage renewal readiness, and identify strategic expansion opportunities.
What will I be doing?
What skills do I need?
Don’t worry if you don’t tick every box in order to apply, we’re always happy to review applications and take all experience into consideration. We do our best to provide feedback where we can!
Not required but considered a big plus
Why work with us?
What is the Hiring Process?
Applicants for the position can expect the following hiring process:
We do not discriminate on the basis of gender, marital status, family status, age disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status.
By applying for this job, you agree to LearnUpon's Privacy Policy. Find out more about our privacy policy here
Visit our Careers site to find out more about working for LearnUpon, and check us out on Instagram.
Ready to apply?
Apply to LearnUponLearnUpon is looking for a Customer Success Manager, Enterprise to join our team. This is a hybrid role, working 3 days per week from LearnUpon's Dublin City office.
LearnUpon LMS helps organizations train their employees, customers, and members. Businesses can manage, track, and achieve their unique learning goals — all through a single, powerful solution.
With offices in Dublin (our HQ), Belgrade, Philadelphia, Salt Lake City and Sydney, we are a global team with lots of diverse cultures, backgrounds, and experiences that puts our customers' experience at the heart of everything we do. Our culture fosters an open, collaborative and supportive environment where our accomplishments are celebrated and encouraged. We're always striving for the best solution (not the easy one). We’re proud of our success and we’re humble and hungry to achieve more.
As an Enterprise Customer Success Manager, you will partner with our highest-value customers to drive adoption, deliver measurable success, and secure long-term value. Acting as a trusted advisor, you will combine consultative engagement with structured success planning to ensure your portfolio achieves meaningful business outcomes.
In this role, you will lead with curiosity and ownership, aligning LearnUpon’s solutions with customer objectives to drive retention, manage renewal readiness, and identify strategic expansion opportunities.
What will I be doing?
What skills do I need?
Don’t worry if you don’t tick every box in order to apply, we’re always happy to review applications and take all experience into consideration. We do our best to provide feedback where we can!
Not required but considered a big plus
Why work with us?
What is the Hiring Process?
Applicants for the position can expect the following hiring process:
LearnUpon is an Equal Opportunities Employer. We do not discriminate on the basis of gender, marital status, family status, age disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status.
By applying for this job, you agree to LearnUpon's Privacy Policy. Find out more about our privacy policy here
Visit our Careers site to find out more about working for LearnUpon, and check us out on Instagram.
Ready to apply?
Apply to LearnUponLearnUpon is looking for an Implementation Consultant to join our team in Utah, USA. This is a hybrid role, working 3 days per week from LearnUpon's Salt Lake City office.
LearnUpon LMS helps organizations train their employees, partners, and members. Businesses can manage, track, and achieve their unique learning goals — all through a single, powerful solution.
With offices in Dublin (our HQ), Philadelphia, Salt Lake City, Belgrade, and Sydney, we are a team that puts our customers' experience at the heart of everything we do. We're always striving for the best solution (not the easy one), and we go the extra mile to deliver work we're proud of.
Our culture fosters open, collaborative environments where our team and individual accomplishments are celebrated and encouraged. Join LearnUpon, where we work together as a friendly, supportive team who, most importantly, like to have fun.
As an Implementation Consultant at LearnUpon, your purpose is to discover and evaluate your customers’ use case for LearnUpon, assess and aid in calibrating their success metrics for launch and, using this information, develop and implement an implementation plan to meet their needs. You play a vital role in training your clients on LearnUpon as well as guiding them through how to build the workflows they need to implement.
Your customers think of you as a valuable resource they can rely on to help them get the most out of LearnUpon. They trust you to help them make good decisions as they configure our software and gear up for launching LearnUpon. You also identify and explain any process changes your clients might incur as part of moving onto a new system and listen and gather their product feedback. You share this with their Customer Success Manager, when they aren’t present to hear it firsthand.
As an Implementation Consultant, you hold a rotating book of clients, most of whom carry Basic to Premium plans. You may also serve a few Enterprise accounts at any given time. You understand and prioritize work within your own book of business according to your clients’ plans and needs.
Your purpose is to help each of your customers thrive with their primary use case discovered during sales and introduction. You also record any business objectives and areas for expansion and share these with the Customer Success Manager to aid in future expansion and development of our accounts.
What will I be doing?
What skills do I need?
Don’t worry if you don’t tick every box in order to apply, we’re always happy to review applications and take all experience into consideration. We do our best to provide feedback where we can!
Not required but considered a plus:
Why work with us?
What is the Hiring Process?
Applicants for the position can expect the following hiring process:
LearnUpon is an Equal Opportunities Employer. We do not discriminate on the basis of gender, marital status, family status, age disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status.
By applying for this job, you agree to LearnUpon's Privacy Policy. Find out more about our privacy policy here.
Visit our Careers site to find out more about working for LearnUpon, and check us out on Instagram.
Ready to apply?
Apply to LearnUponCookies & analytics
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