At Counterpart Health, we are transforming healthcare and improving patient outcomes with our innovative primary care tool, Counterpart Assistant. By empowering Primary Care Physicians (PCPs), we help deliver better patient care at a lower cost through early diagnosis and longitudinal management of chronic conditions.

We are seeking a Provider Success Manager to establish relationships with healthcare providers and drive the adoption, expansion, and success of Counterpart Assistant (CA). This individual will be responsible for managing a portfolio of provider partnerships, ensuring that practices successfully implement and maximize their use of our platform to thrive in value-based care.

This is a results-driven user facing role that will serve as an external product SME who drives overall customer success. You will leverage your knowledge of Medicare and Primary Care operations, strong relationship management skills, and a data-driven approach to expand our presence in the market and enhance the value we deliver to our partners. Candidates for this role must reside in Dallas-Fort Worth and be willing to travel to practices up to 5 days a week.

As a Provider Success Manager, you will:

• Own & Manage Provider Relationships: Serve as the primary point of contact for provider primary care partners. Build trusted, consultative relationships to drive adoption of CA. 
• Support Provider Recruitment Activities as Product SME: Partner with CA GTM team to execute a provider onboarding and training best practices, with a focus on devising strong in-office workflows and working closely with practices (including clinical + non-clinical staff) to drive effective adoption of the platform.
• Optimize Provider Success & Retention: Implement and oversee a structured engagement plan to ensure providers maximize their use of our platform, achieve measurable success in value-based care, and remain long-term partners.
• Lead Data-Driven Decision-Making: Analyze provider performance metrics and proactively identify and review trends, opportunities, and risks with partner practices. Drive interventions to improve provider outcomes and increase platform utilization.
• Influence and drive adoption of best practices: Implement CA best practice in various types of PCP practices
• Cross-Functional Player: Collaborate with internal teams, including sales, product, and operations, to refine Counterpart Health’s offerings based on provider feedback and market trends.

Success in this Role Looks Like:

• You are a champion and ambassador for Counterpart Assistant with your portfolio of primary care partners.  Primary Care clinicians are reaching out to you to learn more about how CA can support them in achieving better outcomes in value-based care.
• You have the opportunity to present and demonstrate CA, highlighting the value it can bring to their patients and their clinical decision-making process. Thanks to your active engagement, excellent communication skills, and ability to build strong, collaborative relationships, PCPs recognize that CA is a powerful tool that helps them enhance patient care and improve clinical outcomes.
• Due to your dedicated support, guidance, and trusted partnership, clinicians and staff are now proficient users of CA.  
• Engaging with CA has seamlessly become part of their daily workflow, and all key engagement metrics are being successfully metric

You should get in touch if:

• You have 5-7+ years of experience in provider engagement, healthcare account management, or value-based care consulting, with a strong track record of success and provider adoption and retention.
• You have a Proven ability to build collaborative relationships with clinicians and staff to drive operational change, and to translate operational data into actionable performance metrics and scorecards that help primary care physicians achieve improved clinical and financial outcomes.
• You have Deep understanding of primary care and/or ambulatory care workflows and proven success Implementing, improving or changing clinical process workflow.
• You have knowledge of EHRs - ideally in a Primary Care setting, medical billing, reimbursement models, Medicare Advantage, and risk-based payment arrangements.
• You have strong project management skills, with the ability to prioritize competing initiatives and drive measurable outcomes.
• You are willing to travel up to 75% of the time to foster relationships and support provider practices.

Preferred (but not required)

• Understanding of value based care models, population health or quality improvement.
• Implementing value based care tools and technology products in primary care.
• Understanding of Medicare insurance, wellness visits, accurate coding, Stars, HEDIS.

Benefits Overview: 

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions.

Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.

With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.

Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-Remote

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes to our patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions.

The Senior Manager of Operations, Provider Success (South) is the regional leader accountable for executing Counterpart’s national provider success strategy across the South region. This role owns provider relationships, team performance, and market-level outcomes, ensuring national standards are delivered effectively while adapting execution to local market dynamics.

This role owns results in-region and serves as the primary escalation point for market-specific provider needs.

As Senior Manager of Operations you will: 

Execute Provider Success Strategy

• Execute the national provider success strategy to achieve regional performance goals.
• Own regional outcomes, including provider satisfaction, engagement, retention, and issue resolution.
• Drive increased adoption and sustained use of Counterpart Assistant across assigned markets.
• Apply national playbooks and workflows while tailoring execution to local provider and market needs.

Lead Regional Teams and Provider Relationships

• Lead, coach, and develop regional provider success teams, including Regional Directors of Operations and Account Managers.
• Build and maintain executive-level relationships with key provider partners.
• Coach teams to define account-level tactics, prioritize daily work, and deliver against regional goals.
• Own regional staffing, prioritization, and resource allocation decisions.

Drive Market Execution & Feedback

• Identify workflow, implementation, and operational barriers unique to individual practices or markets.
• Develop and execute local tactics to remove blockers and improve provider experience.
• Monitor regional performance trends, risks, and opportunities.
• Escalate systemic issues and insights to national leadership for enterprise-level resolution.
• Partner with regional Clinical, Network, Growth, and Operations leaders to ensure coordinated execution.

Success in this role looks like: 

• Strong provider relationships and measurable improvements in provider satisfaction across the region.
• Consistent execution of national provider success standards with effective local adaptation.
• Increased adoption and value realization of Counterpart Assistant in regional markets.
• High-performing, well-coached regional teams with clear priorities and accountability.
• Timely identification and resolution of market-specific barriers impacting provider success.

You should get in touch if: 

• Bachelor’s degree in Healthcare Administration, Business, Public Health, or related field (Master’s preferred).
• 8–10+ years of progressive experience in healthcare operations, provider operations, or value-based care programs.
• 4+ years experience in Medicare Advantage, ACOs, or other risk-bearing health plan models.
• Demonstrated experience defining and guiding account-level strategy for provider-facing or field-based teams.
• Strong experience in operational design, process improvement, and change management.
• Proven experience leading and influencing both direct and indirect teams.
• Experience working with and influencing Primary Care providers.

Preferred Qualifications

• Experience supporting multi-state provider operations.
• Strong analytical skills to guide market-level decisions.
• Experience partnering with technology or product teams on tools supporting field execution.

Benefits Overview: 

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions.

Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.

With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.

Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-Remote

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

Lantern Specialty Care is seeking a Senior Risk & Governance Analyst to join our GRC team as a key individual contributor. This is a newly created role, built to scale our risk and compliance capabilities as we expand our AI-forward healthcare technology platform. You will report directly to the Sr. GRC Manager and play a foundational role across four priority areas: maintaining our risk register, advancing AI risk governance, TPRM, and supporting our HIPAA compliance program.

This is a high-impact, cross-functional role. We are at a critical stage of maturing our GRC program. There is significant greenfield opportunity to build structure where gaps exist, particularly in risk management and AI governance. The ideal candidate is hands-on, comfortable with ambiguity, and excited to leave their fingerprints on programs that will shape the organization’s risk posture for years to come.

Location: Hybrid - at least 3 days/wk in our Dallas, TX office located at 2100 Ross Avenue, Suite 1900, Dallas, Texas 75201

Responsibilities: 

• Support the build-out of Lantern’s risk register by conducting risk identification workshops, defining risk taxonomy, assigning ownership, and establishing likelihood/impact scoring
• Map current control environment against the NIST CSF function; document gaps and develop a prioritized remediation roadmap
• Establish recurring risk review cadence with business unit owners
• Maintain and evolve the risk register as a living document; produce regular risk reporting for leadership
• AI governance framework aligned to the NIST AI RMF — covering model risk assessment, bias considerations, transparency standards, and accountability structures
• Build and maintain an AI systems inventory with risk ratings; assess new use cases before deployment in partnership with Engineering and Product
• Monitor emerging AI regulatory guidance (HHS, EU AI Act, state-level) and translate into actionable controls
• Manage ongoing HIPAA Privacy and Security compliance programs: gap assessments, remediation tracking, and workforce training coordination
• Support SOC 2 Type II, HITRUST CSF, and other applicable audit cycles
• Support TPRM activities including vendor risk assessments and vendor tiering maintenance

Requirements:

• Bachelor’s degree in Information Security, Healthcare Administration, Computer Science, or related field
• A minimum of 5 years’ experience in GRC, compliance, or information security
• A minimum of 3 years’ experience in healthcare or health-tech industries
• Direct & Hands-on experience with the following:
• Building or significantly maturing a risk register
• Performing or supporting HITRUST and/or SOC 2 audits
• HIPAA Privacy/Security Rule compliance programs
• NIST CSF or ISO 27001
• AI Specific Risk Management Frameworks such as NIST AI RMF or Similar frameworks

Certifications (Preferred)

• CISA, CRISC, CISSP, CHC, or CHPC highly desirable
• HITRUST CCSFP a strong plus

Technical Skills

• Proficiency with a GRC platform (Vanta, Drata, ServiceNow GRC, OneTrust, or equivalent)
• Working knowledge of AI/ML risk concepts and the NIST AI RMF
• Experience with third-party risk tools and structured vendor assessment workflows
• Ability to read, interpret, and operationalize regulatory guidance

 Strong Candidates Will:

• Be energized by building. This role has significant greenfield scope, and the best candidates will see that as an opportunity, not a gap
• Move with urgency and precision, flagging risk before it becomes an issue
• Balance rigor with pragmatism, enabling the organization to move fast while staying protected
• Communicate clearly to both technical and non-technical audiences without losing nuance
• Bring genuine curiosity about AI and emerging technology governance
• Embody Lantern’s LIGHT pillars — Logic, Inclusion, Grit, Humanity, Truth — in every interaction

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short & Long Term Disability
• Life Insurance
• 401k with company match
• Flexible Time Off
• Paid Parental Leave

Exciting Trade Advisory Opportunity to Help Make Global Trade Easy

The opportunity: 

The global supply chain is one of the most heavily regulated industries for all parties involved.  Everyone from the carriers, intermediaries, trucking companies, 3rd party logistics, freight forwarders, shippers, consignees, importers, exporters, and brokers face a challenging and complex task of navigating through a myriad of laws from the originating country, destination country as well as international treaties and conventions.

The Trade Advisory team, consisting of business consultants, lawyers and licensed customs brokers, offers advanced customs and trade expertise to help clients identify supply chain risks and cost savings opportunities. Flexport is looking for a Trade Advisory Manager to help lead our Trade Advisory services. In this role, you’ll be responsible for managing a team of associates, growing our business and helping our clients navigate the complex web of global trade alongside some of the smartest people in the advisory, customs and logistics industries as we collectively challenge the status quo and reduce friction in global trade.

You will:

• Help lead the team of customs and trade advisors.
• Develop and roll out new trade advisory service offerings
• Own the team’s long range plan and build the strategy to grow and meet aggressive goals.
• Do whatever it takes to help our clients to resolve trade related questions and problems.
• Strive to create an agile technology focused high performance culture.
• Manage a team and be a proactive leader to build and grow Trade Advisory services.
• Own the entire portfolio of clients and projects and lead the teams responsible for execution and reporting relevant metrics.
• Use creativity to improve operational efficiency, leadership communication, and revenue growth.
• Guide trade advisory associates on researching trade related matters such as tariff classification, valuation, country of origin, trade remedies, and free trade agreements.
• Review, comment and help finalize client deliverables prepared by associates including memos and presentations.
• Monitor client deadlines and prepare submissions to CBP.
• Maintain active communication with clients, customs and other government authorities, and internal stakeholders.
• Proactively stay informed on the latest customs and other government agency regulations, ruling issuances, and industry trends that are relevant to our clients.
• Organize and execute internal and external trade related communications.
• Support Trade Advisory infrastructure and administrative requirements.

You should have:  

• Bachelor's degree from an accredited college/university.
• Must have Licensed Customs Broker required, J.D. or graduate degree
• Must have 10+ years trade related experience working in house, at customs brokerage, consulting or law firm.
• 3-5 years experience managing associates, projects, and business metrics.
• Strong technical and business writing skills.
• Public speaking and presentation skills, including experience with webinars, training sessions, and client facing presentations.
• An advanced command of tariff classification, valuation, duty minimization and avoidance strategies, government regulations and rulings, and other trade information.
• Strong interpersonal skills and detail-oriented with superior organizational, multi-tasking, and problem-solving skills.
• Expertise with Microsoft Office suite and Google equivalents.
• High level of computer literacy. No paper. All digital.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

Lantern is looking for a Data Engineer II to join our Data Engineering team. The ideal candidate will have solid experience building data pipelines, working with batch processing frameworks, and applying data modeling techniques to support reliable data ingestion and exports. In this role you will collaborate with technology and business stakeholders to deliver data solutions that meet user needs. The candidate should demonstrate an engineering mindset and an interest in developing enterprise-scale solutions using modern cloud platforms, databases, data integration/orchestration tools, and big data technologies.

Location: Hybrid - at least 3 days/wk in our Dallas, TX office

Responsibilities:

• Design and implement robust, scalable, and high-performance data pipelines
• Implement Data Ingestion, transformation, and Data Quality features to support Application Engineering, Analytics, and various Business Verticals across the organization.
• Collaborate with Data Engineering Manager, and Product in building data models to improve reliability and interpretability of data for analytical and business needs.
• Design, develop, and maintain robust data export solutions to facilitate the efficient transfer of data to external systems and platforms.
• Actively contribute to the creation of design documents, assess technologies, and conduct Proof of Concepts (PoCs).
• Experience supporting production jobs and mitigate issues in a timely manner.
• Write unit, integration, and functional tests for new features.
• Contribute to the Technology Roadmap, PR Reviews and formulate standards/best practices.
• Bring in a positive attitude and foster a culture that embraces continuous learning and Innovation.

 Qualifications:

• 3+ years of experience as a Data Engineer (or related role), building and supporting data pipelines in production.
• 1+ years of experience with cloud and infrastructure on Azure (preferred), AWS, or GCP.
• Hands-on experience with Spark, Python, and SQL to build, test, and maintain data pipelines (including writing clear, maintainable code and queries).
• Experience with Microsoft SQL Server (preferred) or other relational databases, including query optimization and performance tuning.
• Experience working with big data technologies such as Spark (preferred), Databricks, or similar frameworks.
• Experience using Infrastructure as Code tools such as Terraform (or similar) to provision and manage cloud resources.
• Experience building data pipelines that are scalable and reliable, with attention to data quality, testing, and operational support.
• Experience contributing to data lake or lakehouse solutions to support analytics and downstream consumption.
• Strong communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
• Prior Experience working with Healthcare Information exchange standards like HL7, X12 EDI, FHIR will be helpful.
• Experience or knowledge of creating RESTful API’s is a plus.
• Experience building Dashboards and visualizations using Power BI or other tools is a plus.

.Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short & Long Term Disability
• Life Insurance
• 401k with company match
• Paid Time Off
• Paid Parental Leave

Anaplan is seeking a results-driven ENTERPRISE ACCOUNT EXECUTIVE - Retail to join our dynamic sales team. In this role, you will leverage your proven track record of selling sophisticated SaaS solutions to represent an incredibly versatile and powerful platform. We're looking for a competitor with a hunter mindset who loves to win. You will be a catalyst for our continued growth by leading digital transformation and helping industry leaders end siloed decision-making. 

This role reports directly to the Regional Vice President (RVP) and manages a territory consisting of both greenfield opportunities and existing Anaplan customers. This requires a unique individual who can hunt for and secure new logos while also identifying and growing opportunities within our current customer base. You will embody our core values (Innovative, Accountable, Collaborative, Transparent, Resilient, Empathetic, Authentic, Learner) as you help customers achieve their immediate goals and prepare their business for the future. 

Your Impact 

• Engage with targeted consumer-focused organizations prospects to identify broken business processes and position Anaplan’s unique ability to solve the problem
• Build and communicate Anaplan’s business value throughout the selling engagement, navigating complex prospect environments to align stakeholders around the Anaplan solution.
• Conduct highly effective, consultative presentations to key C-suite level decision-makers, including CFOs, CROs, and senior leaders across Supply Chain, Finance, and HR.
• Develop and own opportunity management from start to finish across multiple customer targets and functions.
• Apply Anaplan’s value-based selling methodology to manage a robust sales process and accurately forecast your business.
• Employ outstanding account leadership skills to identify expansion opportunities by cross-selling and up-selling within your targeted accounts.
• Collaborate effectively with a matrixed team of Sales Development Reps, Marketing professionals, Solution Consultants, and Customer Success partners to ensure customer success. 

Your Qualifications 

• Ideally 10-15 years of direct, consultative sales experience, with a consistent track record of overachieving quota in a competitive market.
• Extensive experience selling complex SaaS solutions (enterprise resource planning, supply chain management and/or human capital management) into Fortune 2000 companies.
• Proven success selling into multiple Lines of Business (LOBs) and navigating complex, multi-threaded buying centers.
• A demonstrated history of career stability  
• Mastery of outcome-based sales methodologies such as Challenger selling, TAS, MEDDPICC or Miller Heiman
• Demonstrated experience selling into Consumer (e.g. FMCG, F&B, Apparel, Retailer) accounts
• Demonstrated understanding of the pressing business challenges faced by consumer-facing enterprises today 

The Ideal Candidate 

• You are a humble, hungry and collaborative team player with a strong hunter mindset bringing grit and competitiveness while thriving in a team environment. 
• Strong business acumen and a naturally curious, consultative approach to understanding and solving customer challenges.
• You embody our I ACT REAL values: you are an Innovative, Accountable, Collaborative, Transparent, Resilient, Empathetic, Authentic Learner. 

  #LI-REMOTE

Lantern is looking for a Senior Data Engineer to join our Data Engineering team. The ideal candidate will have an advanced knowledge of building Data Pipelines, batch processing frameworks, and Data Modeling techniques to facilitate seamless Data Ingestion and Exports. In this role you will collaborate with various technology and business stakeholders to deliver data solutions that meet user needs. The candidate should possess intellectual acumen, with an engineering mindset and an interest in developing enterprise scale solutions using industry recognized cloud platforms, databases, data integration/orchestration tools, and big data technologies.

Location: Hybrid - at least 3 days/wk in Vancouver, BC

Responsibilities:

• Design and implement robust, scalable, and high-performance data pipelines
• Implement Data Ingestion, transformation, and Data Quality features to support Application Engineering, Analytics, and various Business Verticals across the organization.
• Collaborate with Data Engineering Manager, and Product in building data models to improve reliability and interpretability of data for analytical and business needs.
• Design, develop, and maintain robust data export solutions to facilitate the efficient transfer of data to external systems and platforms.
• Actively contribute to the creation of design documents, assess technologies, and conduct Proof of Concepts (PoCs).
• Experience supporting production jobs and mitigate issues in a timely manner.
• Write unit, integration, and functional tests for new features.
• Contribute to the Technology Roadmap, PR Reviews and formulate standards/best practices.
• Bring in a positive attitude and foster a culture that embraces continuous learning and Innovation.

 Qualifications:

• 5+ years of experience as a Data Engineer, with a focus on building enterprise data solutions.
• 3+ years of experience with cloud and infrastructure on Azure (preferred), AWS, or GCP.
• Strong experience with Python, with ability to discuss design patterns; strong SQL skills.
• Expert in Microsoft SQL Server (preferred) or other relational databases.
• Expertise with SQL, stored procedures, triggers, and performance tuning.
• Experience working with big data technologies such as Spark (preferred), Databricks, or similar frameworks.
• Experience using Infrastructure as Code tools such as Terraform (or similar) to provision and manage cloud resources.
• Prior experience in building data pipelines that are scalable, reliable and fault tolerant while delivering data integrity and code quality.
• Experience in building data lakes to support high speed querying by the end users.
• Strong communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
• Prior Experience working with Healthcare Information exchange standards like HL7, X12 EDI, FHIR will be helpful.
• Experience or knowledge of creating RESTful API’s is a plus.
• Experience building Dashboards and visualizations using Power BI or other tools is a plus.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short- & Long-Term Disability
• Life Insurance
• Flexible PTO
• RRSP with company match

Lantern is looking for a Senior Data Engineer to join our Data Engineering team. The ideal candidate will have an advanced knowledge of building Data Pipelines, batch processing frameworks, and Data Modeling techniques to facilitate seamless Data Ingestion and Exports. In this role you will collaborate with various technology and business stakeholders to deliver data solutions that meet user needs. The candidate should possess intellectual acumen, with an engineering mindset and an interest in developing enterprise scale solutions using industry recognized cloud platforms, databases, data integration/orchestration tools, and big data technologies.

Location: Hybrid - at least 3 days/wk in our Dallas, TX office

Responsibilities:

• Design and implement robust, scalable, and high-performance data pipelines
• Implement Data Ingestion, transformation, and Data Quality features to support Application Engineering, Analytics, and various Business Verticals across the organization.
• Collaborate with Data Engineering Manager, and Product in building data models to improve reliability and interpretability of data for analytical and business needs.
• Design, develop, and maintain robust data export solutions to facilitate the efficient transfer of data to external systems and platforms.
• Actively contribute to the creation of design documents, assess technologies, and conduct Proof of Concepts (PoCs).
• Experience supporting production jobs and mitigate issues in a timely manner.
• Write unit, integration, and functional tests for new features.
• Contribute to the Technology Roadmap, PR Reviews and formulate standards/best practices.
• Bring in a positive attitude and foster a culture that embraces continuous learning and Innovation.

 Qualifications:

• 5+ years of experience as a Data Engineer, with a focus on building enterprise data solutions.
• 3+ years of experience with cloud and infrastructure on Azure (preferred), AWS, or GCP.
• Strong experience with Python, with ability to discuss design patterns; strong SQL skills.
• Expert in Microsoft SQL Server (preferred) or other relational databases.
• Expertise with SQL, stored procedures, triggers, and performance tuning.
• Experience working with big data technologies such as Spark (preferred), Databricks, or similar frameworks.
• Experience using Infrastructure as Code tools such as Terraform (or similar) to provision and manage cloud resources.
• Prior experience in building data pipelines that are scalable, reliable and fault tolerant while delivering data integrity and code quality.
• Experience in building data lakes to support high speed querying by the end users.
• Strong communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
• Prior Experience working with Healthcare Information exchange standards like HL7, X12 EDI, FHIR will be helpful.
• Experience or knowledge of creating RESTful API’s is a plus.
• Experience building Dashboards and visualizations using Power BI or other tools is a plus.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short & Long Term Disability
• Life Insurance
• 401k with company match
• Paid Time Off
• Paid Parental Leave

ROLE SUMMARY

The M&A Integration Systems Analyst is the analytical engine behind Meriton’s acquisition integration process. This role goes well beyond data entry and system execution; it is responsible for building the employee-level impact models that quantify exactly how every acquired employee’s total compensation and benefits picture changes under Meriton. Healthcare premiums, PTO accruals, maternity leave, holiday schedules, pay structures; every data point that touches an employee’s pocket or experience is this role’s domain to calculate, visualize, and communicate clearly to all stakeholders. The right person for this role tells a story with data.

KEY RESPONSIBILITIES

Employee Impact Modeling

• Build and maintain a per-employee transition impact model for every acquisition, capturing the financial and experiential delta between current-state programs and Meriton’s programs across:
• Healthcare premiums, PTO, Holiday schedules
• Commissions, bonuses, and variable pay structures
• HSA/FSA employer contributions and eligibility differences
• Any other benefit or compensation element that differs materially from Meriton’s standard programs
• Produce aggregate impact summaries: total population-level cost shifts, benefit wins, and areas of concern; equip the Director for executive and leader conversations
• Flag individual outliers: employees who experience meaningful negative financial impact that may require exception handling, retention attention, or targeted communication
• Visualize transition impacts in clear, decision-ready formats: charts, comparison tables, summary dashboards that can be presented to Meriton leadership and used to inform company leader conversations
• Update impact models as integration decisions are finalized, ensuring the analysis always reflects the current plan rather than a point-in-time snapshot

Roster Intake & Normalization

• Collect, validate, and normalize employee data from acquired companies: names, titles, compensation, pay type, deductions, org structure, and eligibility fields
• Build and maintain standardized intake templates; drive acquired companies to deliver complete, accurate data on schedule
• Produce import-ready files for ExponentHR onboarding loads

Program Mapping

• Own and maintain integration mapping workbooks across all active acquisitions:
• Job titles to Meriton job architecture
• Pay elements: commissions, bonuses, allowances, differentials
• Deductions and eligibility fields to Meriton structures
• PTO and holiday plans: accruals, caps, carryover, and payout treatment

QA, Reconciliation & Controls

• Own all pre- and post-go-live QA: data validation, post-load HRIS checks, first-payroll variance reconciliation, deduction audits, and PTO balance audits
• Maintain readiness gate checklists and QA evidence so Day 1 and Payroll 1 go/no-go decisions are objective and documented
• Track defects and root causes to closure; apply lessons to improve templates and processes for future acquisitions

HRIS System ExponentHR Execution

• Execute HRIS onboarding tasks: data loads, org and manager structure, role and access setup, and onboarding workflow configuration
• Partner with Meriton’s HRIS expert on configuration decisions; own execution and post-load validation

Reporting & Scorecards

• Maintain per-acquisition integration scorecards: data readiness, mapping completion, QA status, open risks, and milestone progress
• Contribute structured data to Power BI reporting that feeds the Director’s executive dashboard

QUALIFICATIONS

Required

• 4+ years in HR analytics, compensation analysis, total rewards, HRIS, or a comparable data-intensive HR operations role
• Advanced Excel proficiency: complex modeling, scenario analysis, conditional logic, pivot tables, and structured mapping
• Demonstrated ability to build employee-level financial models that translate program differences into individual and aggregate dollar impacts
• Experience visualizing data for non-technical audiences: charts, dashboards, and summary formats that drive decisions rather than sit in a folder
• Strong written communication skills for translating model outputs into clear narratives and risk flags
• Demonstrated ability to manage sensitive employee data with precision and strict confidentiality
• Proficiency with Microsoft 365: Excel, Teams, SharePoint, OneDrive; Power BI experience strongly preferred

Preferred

• Experience in total rewards analysis, benefits benchmarking, or compensation modeling across company transitions
• Experience supporting HRIS implementations or integrations; ExponentHR experience is a strong plus
• Familiarity with benefits plan structures (medical, PTO, leave, HSA/FSA) and how they translate to employee cost
• Exposure to M&A integration, multi-company HR environments, or acquisitive organizations
• Experience with Power BI, Tableau, or comparable data visualization tools

TRAVEL

• Limited
• Occasional on-site visits for key integration milestones — typically 0–1 trips per month

ROLE SUMMARY

The M&A People Business Partner is a HR professional who serves as the primary people partner for every acquired company during Meriton’s 120-day integration experience. This role requires equal credibility with front-line employees and executive leadership; one day facilitating a benefits enrollment session, the next advising an acquired company’s President on how to navigate a sensitive personnel situation. The comms, onboarding, and enrollment work is real and required, but this person’s differentiating value is their ability to build trust quickly, manage complexity calmly, and help leaders and employees move through change with confidence.

KEY RESPONSIBILITIES

Leader Partnership & Change Management

• Serve as a trusted HR partner to acquired company Presidents, GMs, and senior leaders throughout the integration window, handling full-cycle challenges and opportunities end-to-end.
• Guide employees through the cultural and operational transition to Meriton: what’s changing, what’s staying, and how to communicate both with their teams effectively.
• Anticipate and surface people-side risks: morale concerns, retention flags, leadership friction and proactively suggest recommended paths forward.
• Help leaders understand and adopt Meriton’s operating model, people practices, and expectations without losing the culture that made their company worth acquiring.

Employee Relations & Sensitive Issue Handling

• Serve as the first point of escalation for employee related issues or questions that arise during the integration window: medical coverage concerns, questions about job security, and other sensitive matters.
• Handle situations with sound judgment, appropriate confidentiality, and a clear escalation path to the Director when needed.
• Build visible, accessible relationships with employees across acquired companies so that people feel heard and supported through the process.
• Identify patterns in employee concerns and proactively flag systemic issues before they become escalations.

Benefits Enrollment & Participant Support

• Coordinate and lead benefits enrollment activities with Meriton’s benefits partners: education sessions, office hours, and Q&A events — virtual and on-site.
• Serve as first-line support for participant questions; resolve issues efficiently in partnership with carriers and vendors.
• Track enrollment completion and drive to 100% by each deadline through proactive follow-up.

ExponentHR Onboarding

• Guide employees through the ExponentHR onboarding workflow: logins, tasks, elections, and confirmations; drive completion by required milestones.
• Coordinate onboarding timing with the Director and Systems Analyst to align with payroll and benefits eligibility.
• Lead manager trainings to help introduce ExponentHR to the business.

Communications & Integration Materials

• Maintain acquisition materials: FAQ, town hall deck, manager talk tracks, and onboarding guides; ensuring they are current, accurate, and organized for immediate use.
• Manage a communications cadence for each deal from pre-close through Day 90, translating decisions into clear, employee-ready messaging.

On-Site Presence

• Travel to acquired operating companies to support town halls, run enrollment sessions, and serve as the in-person Meriton HR representative.
• Build credibility quickly at each site; de-escalate concerns in the moment and follow up with clarity.

QUALIFICATIONS

Required

• 5+ years of progressive HR Generalist experience, including meaningful exposure to employee relations, change management, and leader advisory work.
• Demonstrated ability to build trust and credibility with both senior leaders and employees in fast-moving, high-stakes environments.
• Experience managing sensitive employee relations matters with sound judgment and appropriate escalation.
• Comfort facilitating benefits enrollment processes: education sessions, deadline management, and participant support.
• Strong written and verbal communication skills; polished presenter who is equally effective one-on-one and in front of a group.
• Proficiency with Microsoft 365: PowerPoint, Word, Excel, Teams, SharePoint.

Preferred

• Experience in M&A integration, multi-site HR, or acquisitive organizations.
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
• Familiarity with ExponentHR or comparable HRIS platforms.
• Working knowledge of health plans (PPO, HDHP, HSA/FSA), 401(k) fundamentals, and eligibility concepts.

TRAVEL

• 1–3 trips per month to domestic operating company locations, aligned to town halls, enrollment sessions, and on-site integration support. Travel is purposeful and tied to the highest-impact moments in each acquisition.

The Senior Total Rewards Manager leads enterprise Total Rewards strategy within the Center of Excellence (COE), overseeing the design, governance, and administration of benefits, retirement, and compensation programs across all operating companies. The role ensures scalable, compliant frameworks while allowing flexibility to meet operating company needs.

The position partners closely with regional HR teams, executive & OpCo leadership, Payroll, HRIS, Finance, and external vendors to deliver consistent, employee focused programs that support growth, retention, and integration activity across a complex, decentralized organization.

Essential Duties and Responsibilities:

• Serve as the enterprise owner of Total Rewards strategy and governance, establishing standardized frameworks, policies, controls, and service models for all operating companies. Lead, develop, and mentor Shared Services Total Rewards staff, setting performance expectations aligned with COE service delivery, accuracy, responsiveness, and continuous improvement. Define roles and responsibilities between Shared Services and operating companies to ensure clarity, accountability, and effective execution at scale. Partner with regional HR teams to resolve complex employee benefit cases.
• Own the enterprise design and administration of all health & welfare, retirement, disability, life, voluntary, and leave programs serving a multi-state, multi-OpCo population. Lead annual open enrollment across all operating companies, including carrier strategy, systems configuration, vendor coordination, and communications. Act as the primary enterprise owner of retirement programs, including 401(k) and deferred compensation plans. Partner with plan recordkeepers, advisors, trustees, and auditors. Oversee plan governance, investments, audits, nondiscrimination testing, participant communications, and ongoing ERISA and IRS compliance.
• Manage enterprise vendor relationships including brokers, carriers, TPAs, recordkeepers, retirement advisors, and equity vendors. Lead enterprise negotiations, RFPs, renewals, performance reviews, and escalations, ensuring service levels and financial outcomes align with organizational standards. Partner with vendors to support integration of new operating companies and ensure consistent service delivery post close.
• Monitor federal, state, and local regulatory changes impacting benefits and compensation in a multi-state environment and ensure timely enterprise implementation. Own enterprise regulatory and governance activities including ACA reporting, audits, Form 5500 filings, participant notices, and regulatory inquiries.
• Establish and maintain standardized documentation, operating procedures, and internal controls to mitigate risk and ensure audit readiness.
• Lead enterprise compensation cycles, job architecture, job leveling, salary structures, and market benchmarking to promote consistent and equitable pay practices across OpCos. Serve as a strategic partner to HR regional teams, business leaders, and Talent Acquisition to evaluate role scope, recommend competitive offers, and support workforce planning. Support equity and incentive administration governance, ensuring confidentiality, accuracy, and compliance across all OpCos.
• Serve as the Total Rewards functional lead for HCM and benefits administration platforms in a Shared Services environment. Partner with HRIS, IT, Payroll, and vendors to define enterprise requirements, workflows, controls, testing, and deployment. Drive automation, standardization, and reporting enhancements to enable scalable service delivery and decision ready insights.
• Partner with the M&A team on due diligence, risk assessment, and integration planning related to benefits and compensation. Ensure continuity of coverage, compliance, and a seamless employee experience post-close. Assist with developing scalable integration playbooks and transition strategies aligned with the Shared Services operating model.
• Partner closely with Finance and Payroll to ensure accurate funding, reconciliation, accounting, and forecasting of benefit premiums, retirement contributions, and total rewards liabilities. Support budgeting, cost modeling, and financial analysis related to enterprise total rewards programs.
• Collaborate closely with HRBPs, Finance, Accounting, Legal, and business leaders to ensure benefit and compensation processes align with organizational policies and business needs.

Key Competencies

• Provides strategic and operational leadership across employee benefits, retirement, and compensation programs
• Deep knowledge of health & welfare benefits and retirement plan administration, with strong ERISA and compliance expertise
• Customer focused mindset with the ability to translate complex benefits information into clear, actionable guidance
• Collaborative partner who builds effective relationships across HR, Finance, Payroll, Legal, and vendors
• Exceptional attention to detail with a strong commitment to data integrity, confidentiality, and service delivery
• Manages time and priorities efficiently in fast‑paced, deadline‑driven environments
• Communicates clearly and effectively through strong written, verbal, and interpersonal skills
• Demonstrates empathy, integrity, and professionalism when handling sensitive employee information
• Drives and supports organizational change with adaptability and commitment
• Scales benefit processes effectively within growing and complex business environments
• Maintains composure and sound judgment in high‑pressure situations
• Uses Microsoft Excel and the full Microsoft Office Suite with strong proficiency

Education/Experience

• Bachelor’s degree in Business Administration, Human Resources, Accounting, or related field; equivalent professional experience also considered
• Minimum 8+ years of progressive benefits and leadership experience in a multi-state, multi-unit environment
• Certified Benefits Professional (CBP) or similar designation preferred
• Demonstrated experience managing & supporting health & welfare benefits and retirement plans in multi-state, multi-unit operations
• M&A benefits & compensation integration expertise preferred
• Experience with major HCM/benefit administration platforms (e.g., Workday, ADP, UKG, Oracle, Dayforce, or similar)

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions. The noise level in the work environment is usually moderate. The workplace is in a corporate office environment and the temperature in the work environment is usually moderate. The position’s primary office is the Shared Services, Irving, TX office; however, telework or work at home, on the road, or in a satellite location for portions of the workweek may occur, depending upon project needs and requirements in coordination with your direct supervisor and/or most senior leader of your department.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essentials functions. Must be able to walk, bend, stand, and reach constantly during a workday. May be required to lift items such as document boxes at a maximum of 10 to 15 pounds.

Job Title: Regional Payroll Manager

Company: Loenbro, LLC
Business Unit/Department:                                                                     
Location: Dallas, TX / On-Site
Reports to:  Regional Accounting Manager
Employment Type: Full-Time
FLSA Classification: Exempt

About Loenbro

Loenbro is a trusted, long-term construction lifecycle partner to thousands of customers across the U.S. Our market spans all industries and our service offerings include Critical Electrical, Mechanical & Structural, Soft Crafts, Inspection, Underground Maintenance and Installation, and Fabrication. Our expertise lies in simplifying the complex and establishing long-standing relationships with our partners. We have a national presence but a local approach—every customer benefits from our capabilities and our care.

At Loenbro, we don’t just offer jobs—we build careers grounded in integrity, teamwork, excellence, and purpose. Join a team where your expertise is valued, your growth is supported, and your work helps maintain and enhance the critical infrastructure that powers communities across the nation.

Job Summary
The Payroll Manager is responsible for overseeing all aspects of payroll operations across a multi-state, project-based workforce. This role ensures accurate, timely, and compliant payroll processing for both hourly craft employees and salaried staff, including complex pay structures, and certified payroll requirements. The Payroll Manager leads a team, partners cross-functionally with HR, Finance, and Operations, and drives continuous improvement in payroll systems, processes, and controls. The ideal candidate brings deep knowledge of payroll regulations, strong leadership capabilities, and experience in construction or industrial services environments.

Essential Job Responsibilities

• Oversee end-to-end payroll processing for a multi-state workforce, including hourly, salaried, and field employees, In collaboration with corporate payroll team.
• Manage and develop a team of regional timekeepers and payroll specialists; establish performance expectations and ensure accountability
• Ensure payroll is processed accurately and on time, including wages, overtime, bonuses, per diems, and deductions
• Oversee certified payroll set-up, reporting and compliance for government-funded or prevailing wage projects
• Ensure proper handling of certified payrolls, including dues, fringes, and reporting (if applicable)
• Partner with HR and Operations to ensure accurate employee data, timekeeping, and job coding
• Review and approve payroll registers, tax filings, and reconciliations
• Manage payroll-related audits and ensure audit readiness (internal, external, and government audits)
• Collaborate with Accounting on payroll-related journal entries, accruals, and month-end close processes
• Drive process improvements, automation, and system enhancements to increase efficiency and accuracy
• Analyze payroll metrics and trends (e.g., overtime, labor costs, error rates) and provide insights to leadership
• Ensure proper documentation and internal controls are maintained across all payroll processes

Minimum Qualifications

Required:

• Bachelor’s degree in Accounting, Finance, Human Resources, or related field (or equivalent experience)
• 5+ years of progressive payroll experience, including multi-state payroll processing
• 2+ years of experience leading or supervising a payroll team
• Strong knowledge of federal, state, and local payroll regulations and tax requirements
• Experience with payroll systems (e.g., Viewpoint, ADP, UKG, Workday, or similar)
• Proficiency in Microsoft Excel (pivot tables, lookups, data analysis)
• High attention to detail and ability to manage high-volume, deadline-driven work
• Strong problem-solving skills and ability to handle sensitive, confidential information
• Excellent communication and cross-functional collaboration skills

Preferred:

• Experience in construction, industrial services, or project-based industries
• Familiarity with certified payroll and prevailing wage requirements (e.g., Davis-Bacon Act)
• Experience with union payrolls and multi-rate pay structures
• Knowledge of job costing and labor allocations across projects
• Experience with process improvement, system implementations, or payroll automation initiatives
• Experience supporting a multi-entity or rapidly growing organization

Physical Demands and Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

This role requires compliance with all applicable safety regulations, personal protective equipment (PPE) requirements, and Loenbro's Environmental Health and Safety (EH&S) policies.

Benefits

Loenbro offers a competitive salary, comprehensive benefits package, and rewards to those who join our team:

• Medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (PTO) and holiday pay
• Life and disability insurance
• Professional development and training opportunities
• Employee assistance program (EAP)

Benefits eligibility may vary based on employment classification and hours worked.

Guided by Core Values (LEAD), grounded in grit and a commitment to excellence, Loenbro betters our families, customers, and local communities.  If you’re ready to be part of a company that LEADS by:

• Living with Integrity
• Exceeding Expectations
• Acting with Urgency
• Delivering Excellence

…we want to hear from you.

Loenbro is an Equal Opportunity Employer

Position Summary: 

Witherite Law Group and associated companies seeks professionals who want to join a high-performing team committed to working together to accomplish our mission and uphold our values of People First, Unmatched Expertise, and Integrity Always. The Project Manager- Operational Improvement will drive key projects aimed at optimizing business operations, solving complex problems, and ensuring efficient processes. The ideal candidate is a hands-on problem solver with excellent communication skills and a track record of delivering process improvements. This is a full-time, in-person position offering an opportunity to work closely with cross-functional teams and senior leadership to make a significant impact on organizational performance. 

Key Responsibilities: 

• Project Management: Lead and manage multiple projects from initiation through completion, coordinating cross-functional teams to deliver results on time and within budget. Ensure project scope, timelines, and resources are effectively controlled throughout the project lifecycle.
• Operational Optimization: Analyze current operational processes to identify inefficiencies or areas for improvement. Develop and implement actionable plans to optimize workflows, increase productivity, and reduce costs while maintaining quality standards.
• Problem Solving: Apply strong analytical and problem-solving skills to overcome project obstacles and address operational challenges. Proactively manage risks and devise effective solutions to keep initiatives on track and achieve project objectives.
• Presentations & Communication: Prepare and deliver clear, compelling presentations on project plans, progress, and outcomes to stakeholders, including executive leadership. Communicate project status and recommendations in a concise manner, ensuring alignment with organizational goals and securing buy-in for key initiatives.
• Stakeholder Collaboration: Work closely with various departments (e.g., operations, finance, IT, etc.) to implement process changes and improvements. Facilitate collaboration and knowledge-sharing among team members and ensure that all stakeholders are informed and engaged throughout the project. Foster a culture of continuous improvement by monitoring project outcomes and key performance indicators (KPIs) to measure success and inform future optimizations.

Qualifications: 

• Education: Bachelor’s degree in Business, Engineering, Operations Management, or a related field (or equivalent work experience) is strongly preferred. An advanced degree (MBA or similar) is a plus.
• Experience: 3+ years of experience in project management, operations, or process improvement roles, with a proven track record of delivering projects successfully and driving operational changes. Experience leading projects from planning through execution and working with cross-functional teams is essential.
• Project Management Skills: Demonstrated ability to manage project scope, timelines, and budgets effectively. Familiarity with project management methodologies (traditional and/or agile) and the ability to handle multiple projects simultaneously.
• Analytical & Problem-Solving: Strong analytical thinking and problem-solving skills, with the ability to interpret data and metrics to make informed decisions. Capable of identifying root causes of issues and implementing data-driven solutions.
• Communication: Excellent communication and interpersonal skills, both written and verbal. Ability to distill complex information into clear, concise reports and presentations. Experience communicating with and presenting to senior executives is highly valued.
• Leadership & Teamwork: Proven leadership abilities in a team environment. Ability to influence and guide cross-functional teams without direct authority, driving alignment and collaboration to achieve project goals.

Physical Requirements:  

• Office environment with normal business hours necessary to satisfactorily perform job functions.   
• Stationary Position – Must be able to remain in a stationary position up to 50% of the time.  
• Move or Traverse – This position needs to occasionally move about inside the office to access file cabinets, meeting rooms, office machinery, etc.  May occasionally ascends/descends the stairs to get to other floors, cafeteria and parking area.
• Dexterity – constantly operates a computer and other office machinery such as a copy machine/printer.  
• Move, Transport, Position, Put, Install, Remove - Occasionally moves supplies weighing up to 10 pounds for various presentation and event needs. 
• Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information - The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess - The ability to observe details at close range (within a few feet of the observer).

RAPP is looking for Field Operations Specialists to join our award-winning Account Leadership team.

WHO WE ARE:

We are RAPP – world leaders in activating growth with precision and empathy at scale.

As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.

We foster an inclusive workplace that emphasizes personal well-being.

HOW WE DO IT:

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.

Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.

Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.

YOUR ROLE:

The Field Operations Specialist (FOS) manages specified OEM automotive fixed operations clients within assigned territory and specializes in client satisfaction, customer retention, increasing marketing performance, and selling new solutions. The FOS represents the face of the brand by conducting daily in-person aftersales marketing consultations. You will manage all client-facing aspects of the relationship: marketing consultations, data analysis, offer selection, creative options, billing questions, etc.

Your role will require up to 75% travel for in-person, monthly consultations. Aptitudes that will make you successful include working autonomously, sociability, customer focus, resiliency, and situational adaptability. You will need to be extremely organized, communicate timely and effectively, and possess a positive attitude. Your role is to build relationships, become a trusted advisor, and promote dealership partnership.

Expect to work with one of the hottest, largest, and most respected automotive brands and dealer bodies in the world.

YOUR RESPONSIBILITIES: 

• Builds and maintains positive relationships with new and existing dealer clients
• Conducts up to three (3) one-hour dealership consultations each day, providing data analysis and continuous improvement recommendations on marketing creative, offers, and cadence
• Partners with designated OEM field representatives to coordinate marketing improvements and facilitates joint dealership consultations.
• Understands and drives key performance indicator (KPI) improvement
• Examines client performance (reporting, direct observation, etc.) to identify areas of opportunity for improvement within the fixed operations
• Proactively communicate to clients (up to Dealer Principal / General Manager levels). Establishes and maintains a solid business relationship with dealership personnel
• Effectively communicates OEM program’s value proposition and aligns it with the dealers’ goals
• Strategizes aftersales marketing performance and solutions
• Identifies and recommends program changes and marketing strategies
• Maintains ongoing communication with different levels of dealership management at assigned dealership locations
• Manages the retention, product penetration, and growth of assigned dealerships
• Maintains a high level of customer satisfaction by serving as an advocate and liaison between the dealer client and internal teams
• Manages all customer issues and conflict resolution
• Enrolls new orders for retention programs and custom campaigns
• Achieves assigned sales and retention targets
• Writes and distributes contacts reports each day to each dealership and OEM field office personnel
• Receives and submits account updates, enhancements, and recommended changes
• Maintains dealer contacts and business activity in Salesforce.com on a regular basis
• Communicates all program changes, enhancements, and application bug fixes to the Account Management team
• Shares results-oriented OEM marketing solutions, effectiveness, and challenges
• Successful completion of required training program and assessments
• Other duties as assigned

REQUIRED SKILLS:

• Bachelor’s Degree in Business (automotive or marketing preferred) or equivalent work experience
• Qualified candidates should have 5+ years of automotive / marketing experience
• Ability to drive and/or fly to assigned dealership locations, spend up to 75% of overnights in hotels, and maintain valid driver’s license

To perform the job successfully, a person should demonstrate the following knowledge, skills, or behaviors:

• Ability to develop relationships with key decision-makers
• Build relationships with both internal and external customers
• Identify, qualify, and resolve customer objections, problems, and needs in a diplomatic manner
• Develop strategies, action plans, and metrics to monitor results
• Effectively communicate ideas, challenges, and solutions
• Communicate and give presentations in front of groups
• Effectively convey processes and training
• Listen to others and appropriately act on information provided
• Multi-task, prioritize, organize, and coordinate projects to meet simultaneous deadlines
• Work autonomously with minimal supervision and under continual deadline pressure
• Work effectively in both a team and individual setting
• Work effectively in a fast-paced organization
• Use a variety of computer programs to track results (Salesforce.com, Word, Excel, Email, Internet, etc.)

*Must be able to travel up to 75% of the time

Target Markets: Cincinnati Region. Field Operations Specialists should live in Detroit or Cleveland area

RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $67,000 - $79,000. This range is specific to Los Angeles and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.

“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

#LI-MM1
#LI-Hybrid
P24885

Responsibilities

In this role, you will have the ability to help a merchant’s business become successful utilizing the latest Point of Sale technology. If you have been looking to add purpose to your career and feel recognized in your position, look no further. As an outside sales account executive, you are the heart of the Shift4 sales force, a driving force for being a leader in Point of Sale systems worldwide. Come join the team and enjoy a successful career with Shift4.

• Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products. 
• Prospect over the phone, face-to-face through networking, and building referral partnerships.
• Assist existing clients with additional add-on services including Hardware, Software, and Professional Services.
• Build relationships with our merchants by listening to their needs/desires and resolving any outstanding needs. 
• Explain the value of Shift4 products through your laptop or Point of Sale device.
• Listen, identify, and qualify sales opportunities to up-sell additional products and services.
• Develop new accounts and target areas for new growth or market value.
• Exhibit a high level of professionalism and apply company policies and procedures to effectively grow market share. 
• Responsible for signing new logos in your assigned territory. 
• Develops knowledge of current products and services as well as changes and updates within the payments industry.
• Maintaining regular communication with your direct manager. 
• Attend weekly meetings to review your Pipeline and forecast new opportunities that you’ll secure.

Qualifications

• Willingness to cold-call and set meetings with potential clients in-person.
• Willingness to close deals in a fast pace sales cycle.
• Requires an entrepreneurial spirit and hunter-like mentality.
• Computer and smartphone literacy.
• Background in door-to-door/outside sales experience.
• Ability to meet sales quotas. 
• CRM experience.
• Restaurant hospitality experience is a plus.

Responsibilities

In this role, you will have the ability to help a merchant’s business become successful utilizing the latest Point of Sale technology. If you have been looking to add purpose to your career and feel recognized in your position, look no further. As an outside sales account executive, you are the heart of the Shift4 sales force, a driving force for being a leader in Point of Sale systems worldwide. Come join the team and enjoy a successful career with Shift4.

• Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products. 
• Prospect over the phone, face-to-face through networking, and building referral partnerships.
• Assist existing clients with additional add-on services including Hardware, Software, and Professional Services.
• Build relationships with our merchants by listening to their needs/desires and resolving any outstanding needs. 
• Explain the value of Shift4 products through your laptop or Point of Sale device.
• Listen, identify, and qualify sales opportunities to up-sell additional products and services.
• Develop new accounts and target areas for new growth or market value.
• Exhibit a high level of professionalism and apply company policies and procedures to effectively grow market share. 
• Responsible for signing new logos in your assigned territory. 
• Develops knowledge of current products and services as well as changes and updates within the payments industry.
• Maintaining regular communication with your direct manager. 
• Attend weekly meetings to review your Pipeline and forecast new opportunities that you’ll secure.

Qualifications

• Willingness to cold-call and set meetings with potential clients in-person.
• Willingness to close deals in a fast pace sales cycle.
• Requires an entrepreneurial spirit and hunter-like mentality.
• Computer and smartphone literacy.
• Background in door-to-door/outside sales experience.
• Ability to meet sales quotas. 
• CRM experience.
• Restaurant hospitality experience is a plus.

The Role

Farther's Client Experience (CX) team is the engine behind our advisor and client relationships — and it's growing fast. As HRBP for the CX org, you'll be the dedicated people partner embedded in our Irving, TX office, working closely with CX leaders to build a team culture that's as strong as the client experience we deliver.

This isn't a passive HR support role. You'll own employee relations, coaching, and — most importantly — the training and development programs that help our managers level up. You'll be the in-person HR presence our Dallas team actually relies on, and a key partner to CX leadership as they scale.

Your Impact

• Serve as the primary people partner for Farther's Client Experience org, providing hands-on support for employee relations, coaching, and conflict resolution
• Build and own a manager training and development program focused on elevating entry-level and developing managers within the CX team
• Be the in-person HR resource in our Irving, TX office — someone employees and managers can walk up to with real questions and concerns
• Partner with CX leadership (including leaders overseeing advisor experience, client transitions, and client experience) on people strategy, headcount planning, and organizational development
• Support performance management processes including goal-setting, reviews, and performance improvement in partnership with the Head of People
• Help drive engagement and culture initiatives, with a lens toward how our CX team shows up for each other and for the business
• Collaborate with the broader People team on companywide programs, sharing learnings and best practices from the CX org

The Ideal Match

• 4–7 years of HR experience with meaningful time in a generalist or HRBP role supporting a specific business unit or client group
• Strong employee relations chops — you're comfortable handling complex, sensitive situations with professionalism and sound judgment
• Experience building or delivering manager training programs, especially for first-time or developing managers
• High EQ and a communication style that earns trust quickly across all levels of an organization
• Comfortable being the only HR person in the room (and in the office) — you operate independently and know when to escalate

Bonus Points

• Experience supporting a CX, client services, or operations team in a high-growth environment
• Familiarity with the financial services or wealth management industry — or curiosity about it
• Experience with Rippling, Lattice, or similar HRIS/performance management platforms
• Background in learning and development, facilitation, or instructional design

Why Join Us 

• Competitive comp package that rewards impact
• Work alongside some of the brightest minds in fintech
• Ground-floor opportunity at a fast-scaling startup
• Chart your own growth path as we expand
• Full health benefits + 401(k) matching & Roth IRA options
• Unlimited PTO

Ready to disrupt wealth management? Let's talk!

Product Manager Lead

Location: Remote / Hybrid (North America)

Role Overview

We are seeking a Product Manager Lead to elevate product thinking, execution discipline, and customer-centricity across our trading ecosystem—including our futures prop business, trading platform, and introducing broker (IB).

This is not a domain expert role. Instead, we are looking for a world-class product practitioner—someone trained in modern product management (e.g., high-performing digital organizations)—who can coach, challenge, and uplevel a team of domain-heavy PMs.

You will own product quality, alongside product content—bringing structure, clarity, and velocity to teams that already understand the business deeply.

What You’ll Do

1. Lead and Elevate Product Management

• Manage and mentor a team of 2–3 Product Managers across:
• Futures Prop Trading
• Trading Platform (Fintevo)
• Introducing Broker (IB)
• Instill best-in-class product practices (problem definition, discovery, prioritization, validation)
• Raise the bar on product thinking, not just delivery

1. Drive Product Excellence (Craft > Coordination)

• Ensure teams are solving the right problems, not just shipping features
• Enforce rigorous:
• Problem framing
• Customer segmentation
• Hypothesis-driven development
• Outcome-based roadmapping
• Move teams away from “feature factories” toward impact-driven product development

1. Partner Deeply with Engineering & Design

• Work closely with Engineering leadership to ensure:
• Clear tradeoffs between speed, quality, and scalability
• Tight execution loops (especially in high-pressure trading environments)
• Champion a build-measure-learn culture, even in complex systems (trading, execution, payments)

1. Create Clarity Across Complex Domains

• Translate across:
• Trading workflows (execution, margin, risk, market data)
• Customer journeys (onboarding → funding → trading → scaling)
• Help PMs simplify complexity into clear product narratives and priorities

1. Establish Operating Rhythm

• Own product rituals:
• Weekly product reviews
• Monthly planning cycles (if operating in sprint-based model)
• Clear prioritization frameworks across teams
• Bring consistency and accountability to product execution

1. Influence Leadership

• Act as a thought partner to the COO, and CEO
• Push back when needed—grounded in data, customer insight, and product principles
• Help leadership make better product decisions faster

What We’re Looking For

Core Product Leadership

• 7–12+ years in product management, with experience leading PMs
• Proven track record at high-performing digital product companies (e.g., Airbnb, Netflix, Stripe, Uber)
• Deep understanding of modern product frameworks (Reforge-style thinking, growth loops, experimentation, etc.)

Product Craft (Non-Negotiable)

• Exceptional at:
• Problem definition
• Customer insight generation
• Prioritization under ambiguity
• Driving measurable outcomes
• Strong bias toward clarity and simplicity in complex environments

Leadership & Coaching

• Experience managing and developing PMs with varying strengths
• Ability to coach without taking over
• Comfortable leading strong-willed, domain-heavy teams

Execution Strength

• Can operate in high-velocity, imperfect environments
• Comfortable balancing:
• Tactical delivery needs
• Strategic product direction

Nice to Have (Not Required)

• Experience in:
• Trading platforms, brokerage, fintech, or prop trading
• Market data, execution systems, or payments
• Familiarity with regulatory environments (NFA, CFTC, etc.)

What Success Looks Like

• PMs become sharper, more structured, and more outcome-driven
• Product shifts from reactive execution → intentional strategy
• Clear alignment across:
• Prop business
• Platform
• IB strategy

Why This Role Matters

We already have strong domain expertise. What we need is someone to bring product discipline and excellence—to turn a capable team into a high-performing product organization.

Compensation

• Competitive base + performance bonus

What You’ll Do:

CoreWeave is seeking an Accounting Transformation Senior Manager to join our Accounting Transformation team which leads process and system transformations for the Chief Accounting Officer (CAO) team. The emphasis is on gaining efficiency, improving controls, and enabling scalability as CoreWeave continues its rapid expansion. This will include implementing new systems and automating numerous processes across Accounting in partnership with cross-functional business partners in FP&A, SOX, Accounts Payable, T&E, Procurement, Supply Chain, IT, HR and others. In this role, you will have an opportunity to have an enormous impact on the future of the Accounting team and the CFO’s Finance Department as a whole. This role reports to the Director of Accounting Transformation. 

About the role:

In this role, you will lead, prioritize, and execute the improvement requests related to Accounting Processes Cycles, including:

• Develop the roadmap for process improvement, automation, and efficiency initiatives that take into account impacts to groups upstream and downstream from the requested improvements 
• Effectively communicate roadmaps and plans to Accounting team colleagues and leadership, Finance department executives and Supply Chain business partners 
• Lead process improvements and collaborate with IT to implement systems that streamline and automate processes and controls 
• Receive process improvement proposals from Accounting stakeholders, assess importance, upstream and downstream change implications across the company, and resource impacts, and manage the prioritization of the list of improvements 
• Proactively identify opportunities for both large and small process improvements and propose and implement solutions 
• Support business stakeholders by helping develop written procedures, process maps, user acceptance test scripts, training materials and jobs aids to ensure successful go-live adoption
• Apply project management techniques to oversee the planning, execution, and delivery of key accounting-impacted projects, ensuring they are completed on time and within budget through use of project management standards and software tools, as applicable, for consistent language and status reporting.
• And other duties and priorities that may arise, including, but not limited to:
• Manage and perform ad hoc initiatives as needed
• Be involved with project management of acquisition integrations
• Assist other teams with ad hoc accounting and reporting needs

Who You Are: 

• Master's or bachelor’s degree in systems, accounting or finance or related field
• Minimum 10+ years of relevant experience
• Knowledge of GAAP and financial reporting requirements required; SOX Internal Controls design, prior Big 4, prior Auditing experience, CPA preferred
• Experience with proven ability to collaborate cross-functionally in a Technology industry public company required; SaaS experience, revenue recognition, lease accounting preferred
• Deep understanding of finance application capabilities, including large scale ERP, business intelligence and reporting solutions, forecasting, procurement systems, data quality and governance
• Knowledge of functional areas (e.g., P2P, OTC, RTR, Tax, IT, FP&A, etc.) to collaborate cross-functionally preferred
• Solid knowledge and prior usage of project management tools, e.g., Jira, Asana, MS Project, Smartsheet, etc and productivity platforms, e.g., G-suite, Slack, Sharepoint, Confluence, etc
• Project or program management experience is a must; certification preferred
• Excellent written and verbal communication skills, with the ability to present technical information clearly and concisely
• Self-starter with strong analytical and problem-solving skills, with attention to detail, and willing to roll up sleeves to perform the necessary tasks
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Applicants must have work authorization that does not require sponsorship from the company now or in the future

Preferred:

• PMP
• CPA / Chartered
• Master’s degree

Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk. 

• You love to build.
• You’re curious about new business problems.
• You’re an expert at influencing how things get done.

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast!  We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: 

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! 

The base salary range for this role is $135,000 - $180,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

Company Overview 

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.     

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US.  At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed’. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.      

Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.    

Performance Manager

The Performance Manager plays a pivotal role in enhancing employee performance and driving organizational success through comprehensive training, coaching, and performance management initiatives. This position is responsible for developing and executing effective learning programs, coaching individuals and teams, and fostering a culture of continuous improvement and professional growth. This position works directly with Affordable communities, site teams, regional leadership, and cross-functional partners to develop and execute learning programs that support Affordable housing operations, compliance expectations, leasing performance, customer service, onboarding, and overall property performance.

Essential Duties & Responsibilities

Communication

• Actively participate in organizational change initiatives, collaborating with various departments to ensure training initiatives support broader strategic objectives.
• Collaborate with other trainers or subject matter experts to enhance training content.
• Communicate effectively with stakeholders, providing updates on training outcomes and addressing any concerns.

Customer/End User Service

• Ensure learning solutions are engaging, effective, and tailored to meet the needs of various employee groups.
• Establish a continuous feedback loop with program participants to gather insights for refining and customizing learning programs.

Business Acumen

• Effectively use training technologies, such as Learning Management Systems (LMS) and multimedia tools.
• Apply knowledge of Affordable housing operations, leasing expectations, compliance requirements, and property performance metrics to support meaningful coaching and training outcomes.

Team Effectiveness (Training)

• Execute a comprehensive regional coaching plan each month driven by KPI results and global organizational objectives.
• Assist with delivering diverse learning programs, including leadership development, technical skills training, and onboarding.
• Support the implementation and utilization of learning management systems (LMS) and other relevant platforms.
• Deliver coaching sessions with clarity, ensuring participants understand the content.
• Enhance training content by incorporating real-world examples and case studies.
• Apply a blended learning approach, seamlessly combining in-person and online training modalities for optimal learning outcomes.
• Execute a comprehensive regional coaching plan each month driven by Affordable Division KPI results, compliance trends, operational needs, and global organizational objectives.
• Enhance training content by incorporating real-world Affordable housing examples, case studies, site-level scenarios, and common operational challenges.

People Development (Global)

• Foster a culture of continuous learning and professional growth across the organization.
• Lead workshops to enhance individual and team performance through effective performance coaching processes.
• Identify, groom, and accelerate the development of high-potential individuals within the organization.

Problem-Solving

• Monitor Key Performance Indicators (KPIs) to measure the impact and effectiveness of learning and performance initiatives.
• Cultivate strong relationships with external vendors, consultants, and subject matter experts.
• Monitor Key Performance Indicators, compliance trends, leasing performance, employee performance, and other relevant data to measure the impact and effectiveness of learning and performance initiatives.

Role Execution (KPIs)

• Contribute to lower employee turnover.
• Improve tenure in each individual role.
• Increase internal promotions.
• Improve overall employee engagement.
• Maintain a high number of Affordable properties achieving Property KPIs.
• Support improved leasing, renewal, recertification, customer service, and operational performance outcomes.

Education & Experience

• Proven experience in employee training, coaching, and performance management, preferably in a field-based environment.
• Strong understanding of learning and development principles and best practices.
• Excellent presentation, facilitation, and communication skills.
• Affordable housing experience required, with strong working knowledge of Affordable housing programs, site-level operations, and compliance-driven property performance.
• Experience with LIHTC, HUD, Section 8, layered Affordable programs, recertifications, file processes, or compliance-related operations strongly preferred.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
• Familiar with Asset Living’s primary property management software systems (Entrata, RealPage, and Yardi).
• Certification in training and development (e.g., CPLP, CPTM) is a plus.

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.

#LI-Hybrid

Eager to learn more or just want to share your resume for future opportunities? If you have the learning attitude, you are welcome! Learn more about our functional teams below and discover how you can shine brighter with Lighthouse!

Engineering #LI-DNI

Byte-ing into 100TB of data daily to serve our clients a digital feast of top-notch insights. Our team is composed of engineering champions, to include Software Engineer's, Solution Architect's, and Engineering Team Lead's.

Finance

Providing unwavering support as one unit and joyful number crunchers who thrive on collaboration and take on any challenge. Start your finance journey with Lighthouse as a Finance Coordinator, Credit Collector, Accountant, or other finance function.

Business Operations

Incubating and scaling new lines of business as cross-functional ninjas with a pulse on the operating rhythm of Lighthouse. Whether you start as a Revenue Manager, Sales Operations Specialist, Analytics Engineer, or other cross-functional ninja, the sky is the limit.  

Customer Operations

Delivering white-glove client service by strengthening customer relationships and providing an unmatched customer experience. From Product/Technical Support Specialist's, Customer Care Manager's, and Client Onboarding Specialist's, our customer operations team are champions at fostering a client centric experience.

Legal

Ensuring every ‘T’ is crossed and every ‘i’ is dotted as guardians of Lighthouse legality with a fortress of contracts

Marketing

Innovation meets imagination in the world of travel and hospitality technology on our marketing team

People & Talent

Powering Lighthouse’ success by cultivating talent, fostering a culture of growth, and enhancing the employee experience

Product

Crafting the industry’s best products, all while juggling requests from sales

Revenue

Our revenue team of sales practitioners and account managers champion providing the hospitality industry with the very best products to optimise their commercial strategy

Job Details

• 💼 Growth Operations | Business Operations - Commercial Strategy Services 
• 📍 Dallas, Texas
• 🕜 Hybrid

What will you do 

As a key member of the growing Commercial Strategy Services (CSS) team at Lighthouse, you will be at the forefront of expanding our Chains & Groups business function within the AMER region. For over a decade, our CSS team has set itself apart by pairing elite revenue management experts with the industry’s most advanced tools. In this ole, you will act as the Commercial Strategist for a portfolio of high profile branded hotels (Marriott, Hilton, IHG, and Hyatt). This is a premier opportunity to drive total revenue performance by bridging traditional revenue management with modern digital demand generation.

Where you will have impact

• Commercial Strategy Ownership: Analyze, recommend, and implement holistic rate, yield, and E-commerce strategies tailored to the specific standards and distribution requirements of major global brands.
• Expert System Navigation: Execute daily revenue tasks and long-term strategy using proprietary brand systems, including:
  • Hilton: OnQ R&I and GRO
  • Marriott: OneYield, HPP and ACRS
  • IHG: N2 Pricing and Merlin
  • Hyatt: PrO, Reserve, and RMT
• Strategic Stakeholder Advisory: Lead revenue strategy calls, serving as the primary commercial consultant for Hotel Owners, General Managers, and Directors of Sales to align financial goals with actionable inventory and pricing controls.
• Total Commercial Alignment: Facilitate seamless collaboration across Sales, Marketing, and Operations, while managing communication with above-property stakeholders to ensure property-level tactics support broader brand and ownership objectives.
• Digital Demand Generation: Manages end-to-end digital spend across PPC, metasearch, and accelerators. Focuses on strategic deployment to dominate high-value channels and boost property visibility.
• Advanced Market Intelligence: Utilize ancillary tools and business intelligence platforms; including Demand360, Hummingbird, Fornova, Supernova, and Koddi to benchmark performance against the comp set and capture shifting market share.
• Channel & Promotion Management: Own OTA relationships and brand-specific promotional participation to maximize conversion and placement while maintaining rate parity and brand integrity.
• Proactive Yielding: Utilize and refine AI-driven forecasting models to anticipate market shifts, ensuring rate and yield strategies are proactive rather than reactive to competitor movements.

About our team

Join our Commercial Strategy Services team, who are instrumental in providing exceptional revenue management service for hotels through North America and beyond. The CSS team is made up of 40 Revenue Professionals dedicated to creating an individualized and tailored revenue management solution for each hotel using cutting edge technology and a holistic revenue management approach.

What's in it for you?

• Flexible time off: Autonomy to manage your work-life balance. 
• 401k matching: Up to 4%.
• Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.
• Vision and Dental Insurance: Dental Buy-up plan option, 50% company contributions to premiums for both employees, dependents and spouses for both.
• Employee Assistance Program: 100% confidential and free.
• Employer paid Short Term Disability + $50,000 Life Insurance 
• Parental leave: 12 weeks of company paid primary caregiver leave, 3 weeks of company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.
• Wellbeing support: Subsidized ClassPass subscription.
• Referral bonus: Earn rewards for bringing in new talent.

Who you are

• 2+ years of experience in high-impact leadership roles, including Director of Revenue Management or senior property operations (AGM, GM, or Director of Sales)
• Knowledge of market appropriate hotel brands and systems 
• Experience managing elite, high-profile hotels in dynamic markets
• Experience working with ownership and investment groups presenting results and findings in a poised and professional manner
• Bachelor's in Business Administration, Economics, Hospitality Management, or related field
• Excellent communication skills and comfortability presenting data & analysis
• Strong understanding of hotel operations
• Strong ability to work in a team environment and collaboration during team meetings
• You are tech-savvy and comfortable integrating AI-driven workflows into daily routines to enhance personal productivity and stay ahead of industry trends
• Must be able to read, write, and understand the English language, prepare reports in the proper format, punctuation, spelling, and grammar; speak with poise and confidence

Job Details

• 💼 Growth Operations | Business Operations - Commercial Strategy Services 
• 📍 Dallas, Texas
• 🕜 Hybrid

What you will do

As a key member of Lighthouse’s growing Commercial Strategy Services (CSS) team, you will be at the forefront of our domestic and international expansion. For over a decade, our CSS team has outperformed the competition by pairing a dedicated team of experts with the industry’s most advanced tools. In this role, you will serve as a Revenue Manager for a portfolio of dynamic independent hotels across the AMER region, providing the specialized, holistic strategy these unique properties need to thrive. This is a premier opportunity to join a high-impact department and directly shape the commercial success of our independent partners.

Where you will have impact

• Own the Commercial Roadmap: Analyze, recommend, and implement bespoke rate, yield, and E-commerce strategies for a portfolio of independent hotels, ensuring each property’s unique brand identity is reflected in its market positioning.
• Strategic Advisory: Lead weekly revenue strategy calls, serving as the primary consultant for Hotel Owners, General Managers, and stakeholders to align financial goals with actionable inventory controls.
• Advanced Distribution Management: Oversee the full distribution ecosystem, including rate loading, channel mapping, and connectivity troubleshooting across diverse independent tech stacks (e.g., Synxis, Mews, Siteminder, and Cloudbeds).
• Omnichannel Digital Strategy: Partner with the Digital Strategy team to own the performance of Travel Ads, metasearch, pay-per-click, and Google Ads, ensuring a seamless journey from search to direct booking engine for your hotel clients.
• Agile Market Analysis: Review daily snapshot reports and utilize AI-driven forecasting to pivot strategies proactively, ensuring independent partners stay ahead of local competitor shifts and market volatility.
• Systems Implementation: Own the strategy and configuration during PMS/CRS onboarding transitions, ensuring seamless rate builds and system connectivity for new independent partners.
• Proactive Yielding: Utilize and refine AI-driven forecasting models to anticipate market shifts, ensuring rate and yield strategies are proactive rather than reactive to competitor movements.

About our team

Join our Commercial Strategy Services team, who are instrumental in providing exceptional revenue management service for hotels through North America and beyond. The CSS team is made up of 40 Revenue Professionals dedicated to creating an individualized and tailored revenue management solution for each hotel using cutting edge technology and a holistic revenue management approach.

What's in it for you?

• Flexible time off: Autonomy to manage your work-life balance. 
• 401k matching: Up to 4%.
• Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.
• Vision and Dental Insurance: Dental Buy-up plan option, 50% company contributions to premiums for both employees, dependents and spouses for both.
• Employee Assistance Program: 100% confidential and free.
• Employer paid Short Term Disability + $50,000 Life Insurance 
• Parental leave: 12 weeks of company paid primary caregiver leave, 3 weeks of company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.
• Wellbeing support: Subsidized ClassPass subscription.
• Referral bonus: Earn rewards for bringing in new talent.

Who you are

• At least 2 years of hotel revenue management experience 
• Knowledge of market appropriate PMS, CRS, Channel Manager and RMS systems 
• Experience managing elite, high-profile hotels in dynamic markets
• Experience working with ownership and investment groups presenting results and findings in a poised and professional manner
• Bachelor's in Business Administration, Economics, Hospitality Management, or related field
• Excellent communication skills and comfortability presenting data & analysis
• Strong understanding of hotel operations
• Strong ability to work in a team environment and collaboration during team meetings
• You are tech-savvy and comfortable integrating AI-driven workflows into daily routines to enhance personal productivity and stay ahead of industry trends
• Must be able to read, write, and understand the English language, prepare reports in the proper format, punctuation, spelling, and grammar; speak with poise and confidence

Job Details

• 💼 Growth Operations | Customer Operations
• 📍 Dallas, Texas
• 🕜 Hybrid
• 💰 Compensation
  • Salary Range: $53,000.00 - $62,500.00 USD

What you will do

Reporting to our Customer Care Manager, you will join as a Technical Support Specialist for our Business Intelligence (BI) products. You will be a subject matter expert on our integration processes, data validation, and analysis, serving as a key resource for our customers. Your role will focus on advising and guiding a wide array of clients, handling escalated technical issues, and ensuring they successfully leverage Lighthouse to transform their business.

Where you will have impact

• Manage and resolve customer cases logged via chat and email in a timely and professional manner.
• Investigate and troubleshoot escalated technical issues related to integration logic, data, and system performance.
• Collaborate closely with Engineering, Product, and Business Development teams to resolve complex bugs and customer issues.
• Educate and empower our customers, helping them understand and achieve maximum value from our BI products.
• Utilize and support AI-driven features within our platform, helping customers leverage advanced analytics for smarter business decisions.
• Clearly communicate complex technical concepts to customers and internal stakeholders of varying technical abilities.
• Proactively identify and suggest improvements to support processes, procedures, and internal tools.
• Prepare and maintain supporting materials and product user manuals to enhance customer self-service.

About our team

You'll be joining our dedicated Customer Care team, the strategic and compassionate faces of Lighthouse. We are the subject matter experts for the company's integrated products, and we're passionate about making our customers successful. We thrive on solving complex challenges, working cross-functionally, and acting as the crucial link that helps transform our customers' businesses through data. We are an organized, dedicated, and collaborative group entrusted with building strong customer relationships.

What's in it for you?

• Flexible time off: Autonomy to manage your work-life balance. 
• 401k matching: Up to 4%.
• Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.
• Vision and Dental Insurance: Dental Buy-up plan option, 50% company contributions to premiums for both employees, dependents and spouses for both.
• Employee Assistance Program: 100% confidential and free.
• Employer paid Short Term Disability + $50,000 Life Insurance 
• Parental leave: 12 weeks of company paid primary caregiver leave, 3 weeks of company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.
• Wellbeing support: Subsidized ClassPass subscription.
• Referral bonus: Earn rewards for bringing in new talent.

Who you are

Essential

• Proven success in a customer-facing role with a strong customer service mentality.
• You are tech-savvy with the ability to tackle complex technical issues.
• An interest in and aptitude for understanding AI-driven tools and features.
• Exceptional written and verbal communication skills in English.
• A strong work ethic, a detail-oriented mindset, and the ability to perform well under pressure.
• You are a natural team player with experience working effectively in a cross-functional environment.
• A proactive and hands-on approach to problem-solving.
• Proficiency with Google Suite and other modern business applications.

We welcome

• A background and understanding of the hotel industry and/or revenue management principles.
• Proven high customer satisfaction scores in a previous role.
• Fluency in another language used within our company network.

Aesthetic Senior Sales Associate

Location:  Dallas, TX - The Hill

Job Type: Full-time 

The Hill Compensation Package: An incoming Senior Sales Associate can expect to be brought in starting at $21/hr base with the opportunity to grow from there.

Schedule/Availability:

• Must be available and able to work weekends (sat AND sun) regularly. 
• Must have full availability to work and be scheduled for full-time.
• Must be available to work during Clinic Operating Hours (as posted on website *subject to change).
• You must be able to commit to a schedule made 60 days in advance. 

Ability to commute/cover other clinics: Reliably commute to home clinic location & periodically travel to other clinics to provide coverage as needed. 

About This Exciting Role: 

The Aesthetic Senior Sales Associate supports the day-to-day operations of the clinic by leading through example on the sales floor and ensuring a consistent, high-quality client experience. This role acts as an experienced peer leader—helping drive sales performance, providing informal guidance to team members, and ensuring operational tasks are completed accurately and efficiently. The SSA is responsible for supporting smooth shift execution and operational excellence but does not hold final authority for hiring, scheduling, or policy decisions. 

Reports To: Clinic Manager 

ESSENTIAL FUNCTIONS

Sales & Client Experience 

• Lead by example in achieving daily sales and conversion goals.
• Deliver exceptional client service by educating clients on products, memberships, and treatments.
• Support clinic-wide retention and loyalty programs through relationship building and consistent follow-up.
• Reinforce Skin Laundry’s service standards and brand values during every client interaction.

Operational Execution 

• Support opening and closing procedures, including register reconciliation, invoice closeout, and clinic readiness.
• Maintain accurate inventory levels by assisting with restocking, receiving shipments, and product counts.
• Ensure cleanliness, organization, and merchandising standards are consistently met.
• Execute operational checklists and compliance tasks as directed by the ACM or CM.

Team Support & Peer Leadership 

• Provide on-the-floor coaching and real-time feedback to Sales Associates.
• Support onboarding and training of new team members under ACM/CM guidance.
• Act as a point of contact for questions or issues during assigned shifts and escalate to leadership as appropriate.
• Foster a supportive, inclusive environment that encourages collaboration and growth.

Compliance & Safety 

• Follow and reinforce all operational policies and loss prevention procedures.
• Report any safety, compliance, or operational concerns promptly.
• Maintain professional conduct consistent with Skin Laundry’s standards of integrity and respect.

MARGINAL FUNCTIONS

• Participate in regional meetings, trainings, or team events as assigned.
• Assist with in-clinic activations, promotional events, or marketing initiatives.
• Provide occasional coverage for peer shifts to ensure continuous operations.

REQUIRED KNOWLEDGE, SKILLS, & ABILITIES

Technical & Operational 

• Intermediate knowledge of retail operations, POS systems, and cash handling.
• Familiarity with Zenoti or similar scheduling and sales software.
• Strong product knowledge and passion for skincare and client education.

Interpersonal & Leadership 

• Advanced interpersonal skills with the ability to coach peers and foster teamwork.
• Strong communication and problem-solving abilities.
• Reliable, proactive, and accountable in daily execution.

Experience & Education 

• Minimum 1–2 years of retail, hospitality, or service experience required.
• Leadership or keyholder experience preferred.

You must be at least 18 years of age to apply

Travel as an Opportunity

Travel is not a requirement for this role but may occasionally involve providing support to neighboring stores during peak times or special events.

Flexibility as a Strength

This role requires flexibility in working hours, including evenings, weekends, and holidays, to meet the demands of high-volume clinic environments. This provides opportunities to lead during peak times, oversee key events, and support new initiatives.

In-Person Connections

The Senior Sales Associate role is an on-site role, requiring a strong presence during assigned shifts to lead operations, engage with clients, and support team success.

Employee Benefits & Perks: 

• Skin Laundry Complimentary Employee Treatment & Product Discount Program 
• Vacation leave, sick leave, and 10 Paid holidays  
• Parental Leave 
• Health insurance - Medical, Dental, and Vision insurance options
• 401k
• Flexible Spending Accounts (FSA) - Health Care and Dependent Care
• Voluntary Term Life insurance for employee, spouse, and child(ren)
• Employee Assistance Program (EAP)
• Voluntary Accidental Death & Dismemberment (AD&D)
• Voluntary Commuter Benefits
• Voluntary Legal Benefits
• Voluntary Group Accident insurance
• Voluntary Critical Illness insurance
• Voluntary Hospital Indemnity insurance
• ADP LifeMart - discounted products, services, and experiences

5 ways we give back to YOU

We are committed to your growth

You are our priority. Skin Laundry has a team of individuals who are responsible for building out a roadmap that makes your success and development guaranteed - as long as you are willing to put in the work.

Work/Life Balance

We believe that all our team members should be cared for as a HUMAN first and foremost. We have an extensive Holiday Policy and are working relentlessly to release new initiatives that support your mental health in and out of work.

You will be led, not managed

The days of being managed are over. We believe that success comes from working alongside a People Leader who is there to support and uplift - not criticize and over-look.

Speak Up Culture

Let’s face it - suffering in silence should no longer be the norm. At Skin Laundry your voice is not only heard, but VITAL to the health of the organization. You have a safe space to speak up, give feedback, and share your needs.

We don’t hire jerks

It’s as simple as that. We are a group of humble, kind, and self-aware individuals - there is no room for bullying, gossip, racism, or any other kind of discrimination or intolerance here.

We love hearing from anyone who is enthusiastic about transforming the skin care & beauty industry. Not sure you meet all the qualifications? Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.

Installation Manager

Work Location: Remote – Dallas, TX

Travel: Monday–Friday (Consistent weekly air travel)

Reports to: National Installation Manager

Salary Range: $90,000 - $100,000

About Grocery TV

Grocery TV is a leading in-store retail media platform. Over 120 retailers partner with Grocery TV to modernize stores and drive incremental revenue while delivering a more engaging shopping experience. Grocery TV manages the complexities of operating an in-store media network, allowing retailers to focus on serving customers. Reaching 1 in 4 Americans across 6,500+ stores, Grocery TV connects brands with shoppers at the moment of decision—where 90% of purchases take place.

The Role

Grocery TV is seeking a hands-on Installation Manager to support installation, primarily, and maintenance across of our in-store media network.

This is a travel-intensive role (Monday–Friday) ideal for someone who enjoys working independently in the field, solving technical issues, and building strong relationships with store teams.

You will be responsible for deploying and servicing Grocery TV equipment nationally, ensuring our network remains operational and performing at a high level. You will partner closely with our Field Ops team to execute installation work and maintenance work as needed.

Responsibilities

Installations & Deployments

• Install TVs, media players, and related equipment in-store
• Execute new store rollouts and retrofit projects
• Ensure installations meet company standards for quality and safety

Logistics & Equipment Handling

• Manage equipment swaps, returns, and shipments to HQ
• Maintain accurate records of service visits and inventory

Store Relationship Management

• Act as the on-site representative of Grocery TV
• Improve service efficiency through effective communication and coordination

Field Service & Maintenance

• Diagnose and resolve in-store technical issues, including power, connectivity, and hardware failures
• Reset, repair, or replace devices as needed
• Perform routine maintenance to ensure network uptime and performance
• Coordinate with Grocery TV Operations to troubleshoot and resolve escalated issues

Travel

• Travel Monday–Friday nationally
• Consistent air travel is required to support installations and maintenance nationally

Requirements / Experience

• 2–4+ years in field service, installations, retail operations, or similar hands-on roles
• Ability to travel full-time (Monday–Friday)
• Valid driver’s license and access to a reliable personal vehicle
• Comfortable using tools (power drill, screwdriver, clamps, etc.)
• Ability to lift up to 100 lbs and work on ladders
• Strong problem-solving and troubleshooting skills
• Excellent communication and customer service skills
• Ability to work independently and manage time effectively in the field
• Willingness to learn and adapt to new technology

Interview Process

1. Apply: We review applications as soon as we can. You should hear back about your application within two weeks.
2. Introduction to Hiring Manager: Meet with the hiring manager to share your background, learn about the role, and align on logistics.
3. Technical Interview: Meet our team remotely to respond to a prompt that relates to the role, and present your thoughts to our team, who will ask questions to better understand your critical thinking and skillset.
4. Virtual Values Interview: Meet with two Grocery TV employees who you’ll work cross functionally with to discuss how you might collaborate with the team.This is a perfect opportunity for you to vet us, too!

Why Grocery TV?

• 100% medical, dental, and vision coverage
• $1,200 annual HSA match
• $1,000 annual learning & development budget
• Unlimited PTO
• 16 weeks of parental leave for all new parents

Awards & Recognition

BuiltIn Best Places to Work 2026

Best Place for Working Parents 2026

ABOUT THE ROLE: 

The Program Manager is responsible for driving day-to-day execution of transformation initiatives, applying front office expertise to connect strategic direction with operational delivery. The role coordinates cross-functional teams to maintain momentum, manage interdependencies, and ensure consistent use of program management tools and standards while tracking progress against milestones, KPIs, and value targets. It also serves as a central point of contact for workstream leads and supports governance routines by preparing high-quality materials for Steering Committees and leadership reviews.

A successful Program Manager will:

• Operate effectively within the VCO governance model and helps refine processes, standards, and templates
• Ensure initiative teams keep Shibumi and related artifacts accurate, timely, and complete for leadership, SteerCo, and Board use
• Maintain delivery momentum across initiatives by coordinating activity, managing interdependencies, and resolving or escalating blockers
• Produce clear, concise portfolio roll-ups of progress, risk, and value realization in line with VCO reporting standards
• Work with Finance Lead and initiative owners to keep initiative plans, progress, and value targets aligned

WHAT YOU'LL DO:

• Portfolio Coordination & Planning

  • Coordinate day-to-day execution across a portfolio of transformation initiatives
  • Work with initiative owners and project managers to maintain charters, milestones, KPIs, and value targets using standard templates
  • Ensure initiatives are structured and categorized according to VCO standards

  Execution Routines & Stakeholder Engagement

  • Support regular check-ins with initiative teams to review progress, risks, and upcoming milestones
  • Reinforce adherence to existing governance cadence and expectations
  • Facilitate cross-functional coordination and escalate issues through defined

  Shibumi Ownership, Data Quality & Reporting

  • Oversee Shibumi data quality for the portfolio within the VCO governance model
  • Monitor completeness, accuracy, and timeliness of updates; follow up to resolve gaps
  • Maintain portfolio reports and standard views used for leadership, SteerCo, and Board reporting
  • Provide input to refine fields, views, and usage patterns in partnership with the tools/analytics team

  Value Tracking & Insight Support

  • Partner with Finance Lead and initiative owners to keep value assumptions and tracking aligned
  • Support basic analysis of progress versus plan and value versus target
  • Prepare execution and value-tracking inputs aligned to SteerCo and Board formats

  Continuous Improvement

  • Apply program management expertise to evolve VCO standards, templates, and routines
  • Identify opportunities to simplify processes and reduce administrative burden for initiative teams
  • Share portfolio and stakeholder feedback to inform ongoing enhancements to the VCO operating model

QUALIFICATIONS & INTERESTS:

• Required

  • Minimum of 7 years in program/project management, PMO, operations, or similar roles in a matrixed environment
  • Experience coordinating cross-functional initiatives with senior leadership level and below stakeholders
  • Experience supporting large-scale organizational change, ideally within consulting, transformation offices, PMOs, or fast-growing companies
  • Strong organizational skills; proven ability to manage multiple initiatives and deadlines
  • High attention to detail and commitment to data accuracy in systems and reports
  • Solid analytical skills; comfortable with milestones, KPIs, and basic value-tracking concepts
  • Clear, concise written and verbal communication; able to produce simple, actionable status updates
  • Proficiency with program/portfolio tools (e.g., Shibumi, Planview, Smartsheet or similar)
  • Comfort working in a fast-paced environment with established governance and ongoing refinement

  Preferred

  • Experience supporting transformation, value creation, or enterprise-wide change initiatives
  • Exposure to PE-backed environments or formal SteerCo/Board reporting
  • Familiarity with core financial concepts (revenue, margin, savings, payback)
  • Project or program management certifications (e.g., PMP, Agile) Prosci or comparable change management certification
  • Exposure to value creation, M&A integration, or transformation programs
  • Experience in technology, consulting, or services industries

* National Apartment Association's Top Employer of 2023 - 2024 - 2025 *

The Olympus Property Difference

Compassion plays a part in everything we do, in every interaction, at every level. Kind acts for our residents. Respect for our employees. Courtesy for our partners.

We pride ourselves on being #OlympusProud, and to us, culture is everything. Each of our team members contributes to continued success and is dedicated to ensuring we surpass every expectation so that we can commit to providing opportunities for growth, rewards, and recognition.

What's AWESOME about Olympus Property...

• Our CULTURE focuses heavily on Teamwork, Trust, Family, Fun, and Customer Care!
• Employees are rewarded and recognized for their efforts and performance!
• We offer real, deserved advancement opportunities!

Olympus Property is currently looking for a Director of Facilities with established experience in the multifamily industry.

Responsibilities Include:

• Strategic Planning & Budgeting: Develops long-term capital improvement plans and manages the department’s annual operating budget (OPEX) and capital expenditures (CAPEX). Assists in preparing maintenance budgets for all assets and providing financial support/training to all Lead Maintenance Technicians.
• Team Leadership: Hires, develops, evaluates and directs a team of regional maintenance managers, regional maintenance technicians, managing their training, performance, and scheduling.
• Team Training: Partners with Director of Regional Maintenance Training in developing training tools in support of Maintenance needs and initiatives, who will then assist with providing technical training and support, both on-site and virtually, for maintenance staff members. Assists with development of team training curriculum to include but not limited to policy and procedures, One-Site, and budgeting.
• Policy and Procedure Development: Evaluates, develops, and recommends maintenance polices that will ensure compliance of federal regulations, safety standards and process efficiencies.
• Develop Metrics/ KPI’s: Assesses maintenance metrics (i.e. – service requests timing, unit availability/turnaround) and works with RMM, RMT, Lead Maintenance, Business Manager and Regional Managers in developing solutions to increase productivity – specifically on any asset identified as underperforming to proforma by Asset Management.
• Site Evaluations: Visits properties and conducts periodic inspections to review, in detail, the property’s common areas, maintenance shop and other areas. Target is to visit each property 1 time per year and ensure RMM’s and RMT’s are visiting their properties 2 time per quarter.
• Renovations: Assists and participates in building renovation budgets for new acquisitions and is an integral part of the due diligence process.
• Project Management: Leads major facility renovations, expansions, and equipment installations from specification through to final inspection.
• Maintenance Management: Oversees both preventative maintenance (scheduled tasks to prevent failure) and reactive maintenance (emergency repairs) for HVAC, electrical, plumbing, and mechanical systems. Ensures the preventative maintenance program is being completed in each region by overseeing the process with each RMT. Assist with 1 per quarter when performing site visits with RMT.
• Vendor & Contract Management: Negotiates and oversees service contracts for specialized work such as landscaping, security, fire safety, and elevator maintenance. Address economies of scale where appropriate.
• Compliance & Safety: Ensures the facility meets all local, state, and federal regulations, including OSHA, ADA compliance, and fire safety codes.
• Risk Management: Works with Business Managers and Regional Managers, HR, and Safety team towards identifying and resolving safety concerns, thus reducing worker’s compensation exposure.
• Sustainability: Implements energy-saving initiatives and waste reduction programs to optimize operational costs and environmental impact.

Essential Needs:

• Education: Typically requires a Bachelor’s degree in Engineering, Facilities Management, or Construction Management.
• Experience: Generally 7–10+ years in facility operations, with at least 3–5 years in a senior leadership or director-level role.
• Technical Proficiency: Expertise in building automation systems (BAS) and Computerized Maintenance Management Systems (CMMS). Proficiency with Microsoft Office applications, including Outlook, MS Word and Internet.
• Certifications: Professional credentials like the Certified Facility Manager (CFM) or Facility Management Professional (FMP) are highly preferred.
• Capital Execution: Assist in managing capital projects under 20K when needed.

Physical Demands:

• Occasionally lift and/or move up to 50 pounds.
• Manual dexterity - the ability to quickly move the hand, hand together with the arm, or both hands to grasp, manipulate, handle, install, position, move, manipulate, or assemble.
• Multi-limb coordination - the ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
• Finger dexterity - the ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
• Static strength - the ability to exert maximum muscle force to lift, push, pull, or carry objects.
• Excellent communication skills, both oral and written.
• Excellent troubleshooting ability.
• Ability to see the big picture and make strategic recommendations with regard to solving problems, selecting vendors, etc.
• Ability to travel up to 75% by air and automobile.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

What It’s Like To Work At Olympus:

You might be asking yourself “Why work for Olympus”? Well - ask our employees! Based on the welcomed feedback that our employees give, we continue to not only create but see a trustworthy, family oriented, fun environment unfold at our communities nationwide. We are considered by our teams as the “Best Company to Work For” in multifamily. Including accolades for just that. Over the years, Olympus has cultivated an employee culture that promotes collaboration where ideas are openly shared and employees are happy to be engaged. Our organization is based on the integrity of our Company Culture and our Olympus Property brand. We are proud to demonstrate that our onsite teams, our home-office teams, and our owner-operators, are all ONE big team!

This job description is not an all-inclusive list of functions and tasks. Over the length of employment these functions and tasks may change.

Olympus Property is an Equal Opportunity Employer

INDTX

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X.

About This Role

Axsome Therapeutics is currently searching for a field based Long-Term Care (LTC) Specialty Account Manager (SAM) to drive LTC commercial activities for an assigned geography by executing marketing strategies to ensure a successful launch and make a meaningful difference through the execution of commercial activities.

SAMs will be responsible for product performance at a territory level and expected to be a disease state expert, product champion and an account specialist. The SAM will provide account management support and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace.

Job Responsibilities and Duties include, but are not limited to, the following:

• Drive product adoption in LTC facilities
• Proficient in both virtual and live customer engagements
• Effectively call on LTC Care teams, building meaningful relationships across the entire LTC ecosystem: Psychiatrists, Neurologists, nurse practitioners, Physician assistants, Nurses and LTC staff, Closed-door pharmacies, clinical pharmacists, case managers and care coordinators.
• Develop a comprehensive and effective territory business plan inclusive of account plans for targeted LTC facilities aimed at achieving and exceeding quarterly & annual goals established by commercial leadership
• Promote within our approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines
• Develop strong customer relationships by better understanding the customer’s needs
• Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials)
• Navigate Market Access and Reimbursement. LTC SAMs must understand: payer requirements, pharmacy fulfillment processes, patient access programs, reimbursement tools such as cover my meds
• Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers’ confidence to prescribe Axsome medications for appropriate patients
• Communicate territory activity in an accurate and timely manner as directed by management
• Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results
• Successfully complete all training classes in a timely manner
• Complete administrative duties in an accurate and timely fashion
• Manage efforts within assigned promotional budget
• Effectively collaborate across all corporate functions
• Attend medical congresses and society meetings as needed
• Ensure timely access for patients through patient services and savings programs
• Overnight travel as indicated by the needs of the business
• Additional responsibilities as assigned

Qualifications / Requirements 

• Bachelor’s degree from an accredited college or university 
• Minimum of 5 years of pharmaceutical/biotech sales experience, including 2+ years in LTC or account-based selling environments
• Demonstrated experience delivering outstanding results, including Top 10% or Elite/President’s Club performance
• Launch experience strongly preferred 
• Must live within the geography of the assigned territory
• Experience collaborating with cross-functional teams, utilizing differential resources to achieve business goals 
• Proven ability to successfully manage multiple tasks concurrently under accelerated timelines in a dynamic environment 
• Ability to thrive with ambiguity and business environments with high expectations
• Patient support services experience a plus 
• Strong digital marketing aptitude 
• Strong interpersonal, presentation, and communication skills 
• Frequent driving, including extended periods of time behind the wheel
• Prolonged sitting and standing as part of daily job functions
• Ability to lift and carry up to 30lbs regularly
• Overhead reaching required to close and secure liftgates or similar equipment

Salary & Benefits

The anticipated salary range for this role is $100,000 - $150,000. We encourage candidates of all levels to apply as there may be flexibility on final job title and responsibilities. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.

Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.

The Opportunity

Brunswick Group is seeking a Senior HR Manager to join our team.

The People Team at Brunswick is focused on the development, performance, health, and well-being of our employees enabling them to reach their full potential. In this role, we bring Brunswick’s approach, our curiosity about the world, and best practices to life for our leaders and teams. As an ambassador for the team, this individual must deliver exceptional internal client-service and be regarded as an expert in the field of HR.

About the Role

Responsibilities

• Act as a trusted coach and advisor to leaders and employees at all levels in the organization, providing hands on support and guidance.
• Manage the employee life cycle as a strategic Human Resources Business Partner including onboarding, new hire check ins, performance management, employee development, employee relations, mobility, and off-boarding.
• Lead talent initiatives or programs including reporting and analytics, subcontractor management, year-end processes, compensation and mentor assignments.
• Execute with strong project management skills, including monitoring work-plans and managing against milestones, knowing what to prioritize and why, knowing who to keep informed, why, and how often, and knowing when to escalate. 
• Provide expert guidance and support to leadership on a range of HR issues, including performance management and talent management.
• Partner with HR and Americas leadership to understand the development needs of our people and work with L&D and Resourcing to build thoughtful development plans. 
• Continuously iterate on processes and programs to enhance the employee experience and operate most efficiently.
• Stay up to date on the latest research and current trends that promote healthy organizations and effective leaders and teams, proposing creative solutions. 
• Maintain up to date on all HR compliance matters, including monitoring and implementing applicable federal and state requirements in partnership with Legal team.
• Ensure employee documents, files and records are accurate and up-to-date including job descriptions, promotion letters, etc.

What We're Looking For

At Brunswick, we seek smart and curious individuals dedicated to learning and growth. We value potential, strong work ethic, sound judgement and excellent written and verbal communication skills. Standout candidates demonstrate:

• Previous experience in handling all areas of human resources
• A well-rounded knowledge of human resources including employee relations and human resource compliance. Independent Contractor management is a plus
• You are assertive and confident, earning the confidence of the leadership team and working with various personalities to influence change
• Minimum 8+ years of human resources experience in a fast-paced, dynamic environment. Professional services and experience in a matrixed environment is a plus
• Strong customer service mentality with the ability to juggle multiple stakeholders and thrive in a fast-paced environment 
• Strong excel and analytics capability
• Works well independently and as a team player 
• Ability to think on their feet and have good judgment  
• Ability to think strategically but willingness to roll up your sleeves
• Ability to take on challenges and has a proactive approach to duties  

Skills 

• Excellent written and verbal communication skills, with strong stakeholder and relationship management
• Detail oriented, with advanced organizational and time management skills
• Problem solving attitude, with exceptional project management
• Team player attitude, and a strong desire to collaborate across all areas of the organization
• Data and systems fluency
• Flexible with the ability to react quickly to changing business needs

Why Join Us

Joining Brunswick unlocks a range of exceptional employee benefits to support your financial future, health and wellness, family and community and continuous professional development.

The successful applicant will be eligible for the following compensation and benefits package: 

Base Pay: The annual base compensation range for this role is $150,000 - $190,000. The base pay offered will be determined by factors including experience, skills, training, office location, certifications, and education.

Bonus Eligibility: Annual discretionary bonus contingent upon individual and firm-wide performance.

Benefits: Medical, Dental, and Vision insurance. Disability insurance. Employee assistance program. Flexible spending account. Health savings account. Life insurance. Commuter Benefits. Generous Paid Time Off: 25 vacation days and 10 days sick leave, as well as 11 paid company holidays. Firm-sponsored 401(k) Plan with 3% automatic company contribution of base and bonus with an additional 1.5% profit share– immediate vesting. Career training and development opportunities. Employee discounts.

Office Policy: At Brunswick, our work is a craft that thrives in teaching environments – whether in our offices or on-site with clients – through real-time observation, collaboration, human connection, clear guidance and by challenging one another to keep getting better. Our policy is that our team members are in person – either in the office or on-site with clients – at least four days each week.

The firm will provide reasonable accommodation to qualified applicants or employees, as defined by applicable law. In addition to the application, the process may include virtual and in-person interviews, as well as an assessment, which may be timed. To request an accommodation during our application and hiring process, email americasaccommodations@brunswickgroup.com.

Position Summary: The Referrals Manager serves as a key leader responsible for overseeing the performance and day-to-day operations of the referral function, ensuring a seamless and efficient experience from intake through resolution. This role drives accountability through data, promotes continuous improvement in processes, and supports the development of team members through hands-on leadership and coaching. By building strong relationships with internal teams and external partners, the Referrals Manager helps maintain high service standards, optimize workflow, and contribute to overall organizational

Key Responsibilities: 

Management of the Referral Department

• Oversee referral processing, tracking, and follow-up
• Ensure the department is operating efficiently and effectively via defined KPIs and metrics
• Provide daily/weekly coaching, clarity, and support to team members
• Monitor workload and provide recommendations on adjusted assignments to maintain efficiency
• Review files for accuracy and compliance
• Maintain Standard Operating Procedures (SOPs) and workflow documentation
• Make recommendations on process improvement
• Track referral volume, turnaround times, and team performance
• Communicate professionally with referral firms and maintain strong partnerships
• Participate in interviewing and making hiring recommendations
• Display professionalism at a high level through physical appearance and attitude
• Upkeep of continuous training cycle and development of all team members
• Perform other duties as assigned.

Monitor employees

• Ensure Case Referral Associates are completing scope of work
• Monitor Timecards for Case Referral Associates

Reporting

• Report on progress of department
• Report on number of outbound referrals and turnaround times
• Report on resolutions of Referral Cases

Work Experience Requirements:

• Must have a minimum of 2 years previous personal injury experience
• Excellent organizational skills with outstanding attention to detail  
• Strong knowledge of MS Office, Outlook, Adobe and the ability to quickly learn case management software – Filevine and Lead Docket.  
• Ability to lead through influence and coaching
• Comfortable managing competing priorities

Education Requirements:

• High school diploma or GED equivalent

Physical Requirements:  

• Office environment with normal business hours necessary to satisfactorily perform job functions.   
• Stationary Position – Must be able to remain in a stationary position up to 50% of the time.  
• Move or Traverse – This position needs to occasionally move about inside the office to access file cabinets, meeting rooms, office machinery, etc.  May occasionally ascends/descends the stairs to get to other floors, cafeteria and parking area.
• Dexterity – constantly operates a computer and other office machinery such as a copy machine/printer.  
• Move, Transport, Position, Put, Install, Remove - Occasionally moves supplies weighing up to 10 pounds for various presentation and event needs. 
• Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information - The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess - The ability to observe details at close range (within a few feet of the observer).

Benefits and Perks:

• Medical, dental, vision
• Company paid Life and AD&D Insurance
• Company Paid STD (with no waiting period) and LTD Insurance
• Option to purchase additional Life and AD&D Insurance
• Voluntary Critical Illness, Accident, and Hospital Indemnity Coverage
• 401(k) with company contributions
• Paid Time Off
• 10 Company Holidays 
• Tuition Reimbursement

Transform Your Career

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning.

The Team – Enterprise & Cloud Applications

Our Enterprise & Cloud Applications team is comprised of functional and technical experts in the areas of NetSuite, OneStream, SAP, and Salesforce. We tackle the challenges that come with implementing, optimizing, and maintaining cloud investments. Whether implementing a cloud solution or enhancing and extending an existing cloud environment, we help organizations get the most out of technology investments, including New System and Module Implementations, System Integrations, Upgrade Assessments, Application Upgrades, and Business Process Optimization.

Your Impact

• Work on NetSuite related projects including new implementations, enhancements, integrations, support and other special projects.
• Identify, design and implement creative business solutions to continually improve the firm’s methodology and approach.
• Manage client relationships with an eye toward identifying and closing on new business opportunities.
• Create and deliver presentations on technical concepts, project work plans, delivery approach, milestones, and results to client stakeholders.
• Engage with clients and colleagues on revenue recognition solution support.
• Review team progress to ensure compliance with work program and professional standards.
• Educate internal and external audiences on NetSuite best practices.
• Actively participate in career development activities and technical training of staff.

At a minimum, you will have:

• 5+ years of direct NetSuite implementation, integration, upgrade, data conversions, reporting, customizations to NetSuite applications and/or support experience.
• Experience facilitating design and configuration of NetSuite.
• Full, life-cycle implementation experience with Multi-book, Advanced Revenue Management, OpenAir, and/or Professional Services Automation.
• 2+ years of Tier 1 or Tier 2 consulting experience.
• Experience with SuiteScript, SuiteFlow, Integrations, and Reporting experience.
• Ability to lead workshops, including the gathering/documenting of requirements and use-cases and recommendation of envisioned processes.
• Ability to assess functional and technical gaps in designs.
• Ability to define and articulate Business Benefits and Costs.
• Experience developing detailed work plans for project activities within scope of application responsibility.
• Experience training and supporting end users in NetSuite.
• Experience testing NetSuite application instances to successfully validate application setups, including input to test plans, test scenarios, and test scripts is required.
• Flexibility to accommodate travel up to 25%.

Preferably, you will have:

• Bachelor’s degree in Accounting, IT, or related field.
• NetSuite SuiteFoundation, NetSuite Certified ERP Consultant, Multi-book, Advanced Revenue Management, or OpenAir Certifications.
• Strong business skills and experience in accounting, finance or operations.
• ASC-606 (revenue recognition) experience.
• Experience managing technical development by acting as a liaison between the technical team and the user community is strongly preferred.
• CPA, PMP or MBA.

Transform Your Career

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning.

THE TEAM – ENTERPRISE PERFORMANCE MANAGEMENT

Advise fast growing companies and well-known enterprises (both publicly traded and privately held) on a wide variety of transformational enterprise performance management (EPM) projects leveraging market leading tools such as OneStream XF, Oracle Hyperion, and Oracle EPM Cloud.  Team with leaders from across Highspring to provide fully integrated services to support clients in the office of the CFO, CAO, and CIO.

Your Impact

• As a Senior Consultant, you will be client-facing, responsible for translating clients’ business requirements into specific systems, applications or process designs for a variety of simple to complex CPM solutions and integrating architecture.
• Support the CPM practice in deal shaping, which includes discovery, demonstrations, and analysis.
• Translate clients’ processes and requirements into a CPM solution, including systems integrations and recommended ‘best of breed’ solutions.
• Prepare clients to use the OneStream solution by analyzing business and operations changes, defining and delivering training, and executing testing plans.
• Deliver on OneStream projects, meeting clients’ tactical and strategic requirements over a full project life cycle.
• Become fully engaged in deployment activities providing technical guidance to the project team and work with business and functions to map planning and budgeting, and reporting business requirements against OneStream applications leading practice design considerations.
• Manage customer relationships by providing support, answering questions, and resolving concerns and issues.
• Work with the project manager and project team by communicating essential information, obtaining team input, reviewing open issues and action items, contributing information to team meetings and reports, and using technology and tools as defined for each project.
• Continue to build expertise by participating in educational opportunities, self-study, reading professional publications, maintaining personal networks, and participating in professional organizations.
• Deliver on projects in the areas of critical data, data management, data governance, dashboard monitoring, DQ dashboards, data controls, data lineage, and data mapping.
• Conduct interviews with client stakeholders to identify process and data challenges.
• Document and present findings to both technical and non-technical audiences.
• Develop analytical proof-of-concept prototypes and/ or deliver large-scale analytical platform implementations to fulfill clients’ tactical and strategic requirements.
• Develop business procedures and data management policies for ensuring data accuracy and control.
• Create model documentation, developing implementation roadmaps, and perform knowledge transfers.
• Deliver on OneStream projects including implementations, upgrades, enhancements, integrations and other special projects over a full project life cycle.
• Conduct operational assessments to analyze our client's current enterprise processes, organization, and technology environment in order to determine the optimal operating model, driving value through the CFO organization.
• Work with different groups within the organization (accounting, FP&A, and operations).
• Become fully engaged in deployment activities by providing technical guidance to project teams and developing material and conducting training for clients, technical, and non-technical audiences.

At a minimum, you will have:

• 2+ years of implementation experience with OneStream XF within professional services or industry.
• Close Consolidation and Budgeting process experience.
• Data management and/or data architecture experience.
• Experience presenting to CXO suite.
• Self-starter and able to function well as an individual or in a team.
• Ability and eagerness to constantly learn and teach others.
• Flexibility to travel up to 25%.

Preferably, you will have:

• Prior implementation experience with Hyperion and/or Host Analytics within professional services or industry.
• Bachelor’s degree in Accounting, Finance, Management Information Systems (MIS), IT, or related field.
• Knowledge of the cross-product interoperability of CP products and/or best practices.
• Demonstrated expertise in business analysis, decision-making and the ability to work with all levels of management.
• Demonstrated success with implementation of the following strategic methods: business process re-engineering (BPR), process improvement, business case development (including ROI calculations), quality and process frameworks, and organizational design.
• Six Sigma or PMP.
• Understanding of typical software development lifecycles (Waterfall, Agile) and their associated lifecycle artifacts.
• Experience in documenting and performing analysis of client environments including technology strategy, current technology architecture, organizational structure, and business processes.
• Experience with identifying and correcting for problems in imperfect data and processes.
• Experience with data conversions, interfaces/integrations, reporting, and customizations.

Position Summary: Medical Records Specialist at Witherite Law Group is responsible for managing and organizing all medical records and related documents for ongoing personal injury cases, particularly those involving motor vehicle accidents. This role involves ordering and following up on medical, billing, and radiology records, verifying subrogation liens, and maintaining accurate records in the case management system (Filevine). The Medical Records Specialist will also handle OCR and redaction of client records, ensuring they are prepared for Case Managers and Paralegals. Additionally, the role requires managing a large caseload, meeting deadlines, and maintaining effective communication with medical providers and clients.

Key Responsibilities: 

• Order medical records, billing records, radiology imaging, etc. with & without affidavit.
• Follow up on pending records bi-weekly, pay invoices and schedule couriers.
• Upload/Save all records received to our system (Filevine) as they arrive.
• OCR and redact clients’ records for Case Manager and Paralegals to use.
• Search for subrogation liens (hospital, Medicaid/care, child support, etc.)
• Verify balances for all medical providers for demands or mediation.
• Effectively manage a large case load, e-mails, a checklist and deadlines.

Qualifications:

• Minimum of 2 years of experience, preferably in a plaintiff’s personal injury law firm
• Exceptional verbal and written communication skills on the phone, in person and email
• Excellent time management, multi-tasking, and critical thinking abilities
• Proficient in Microsoft Office Suite and Case Management software (Needles preferred)
• Proficient in personal injury law involving motor vehicle accidents
• Excellent organizational skills with outstanding attention to detail
• Professional appearance and behavior
• Ability to maintain a high degree of discretion dealing with confidential information

Physical Requirements:  

• Office environment with normal business hours necessary to satisfactorily perform job functions.   
• Stationary Position – Must be able to remain in a stationary position up to 50% of the time.  
• Move or Traverse – This position needs to occasionally move about inside the office to access file cabinets, meeting rooms, office machinery, etc.  May occasionally ascends/descends the stairs to get to other floors, cafeteria and parking area.
• Dexterity – constantly operates a computer and other office machinery such as a copy machine/printer.  
• Move, Transport, Position, Put, Install, Remove - Occasionally moves supplies weighing up to 10 pounds for various presentation and event needs. 
• Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information - The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess - The ability to observe details at close range (within a few feet of the observer).

Benefits and Perks:

• Medical, dental, vision
• Company paid Life and AD&D Insurance
• Company Paid STD (with no waiting period) and LTD Insurance
• Option to purchase additional Life and AD&D Insurance
• Voluntary Critical Illness, Accident, and Hospital Indemnity Coverage
• 401(k) with company contributions
• Paid Time Off
• 10 Company Holidays 
• Tuition Reimbursement

The Partners Customer Success Manager (CSM) for LATAM is the primary execution and coordination layer ensuring successful onboarding, operational delivery, and long-term success for customers within our regional partner ecosystem. You will serve as the critical bridge across Navan’s Global Launch and CSM teams, external Partner Account Managers, and Product/Engineering to align delivery plans and advocate for regional requirements. By navigating complex interactions with partner technical teams and customer stakeholders in Travel, Finance, and HR, you ensure partner-led engagements are consistent, efficient, and drive maximum value realization.

What You’ll Do

• Coordinate the end-to-end onboarding journey for LATAM partner-supported customers, aligning Navan Launch Managers and partner implementation teams on scope, ownership, and risk mitigation.
• Partner with Global Enterprise CSMs to monitor account health, lead operational check-ins, and ensure partner delivery execution aligns with long-term customer success plans.
• Serve as the primary Navan operational point of contact for LATAM partners, streamlining communication flows and providing structured feedback to Partnership Managers to optimize performance.
• Act as the "voice of the region" by consolidating feedback on LATAM-specific workflows and compliance needs to influence Navan’s Product and Engineering roadmaps.
• Refine partner-led implementation playbooks and standardized processes to increase operational efficiency and ensure a friction-free customer experience globally.
• Further Navan’s growth by bridging the gap between internal teams and regional partners, enabling scalable expansion in LATAM while maintaining the world-class delivery standards that drive global retention.

What We’re Looking For

• 5+ years of experience in Enterprise Customer Success, Implementation, or Partner Delivery roles
• Experience in the corporate travel industry is a must
• Excellent communication skills in English, Spanish and Portuguese
• Experience working in multi-party environments involving external partners or vendors
• Strong project management skills with the ability to manage complex onboarding cycles
• Proven ability to navigate executive stakeholders and cross-functional teams
• Strong analytical and structured problem-solving capabilities
• Comfortable working across time zones in a global organization

Your Mission

We’re building a modern, data-driven technology platform from the ground up and are looking for a Senior Front End Software Engineer who wants real ownership, real impact, and the chance to shape a product, not just tickets. This role is based in Dallas, TX, working alongside a small, driven team tackling complex problems with clean, scalable solutions.

You’ll be hands-on building intuitive, high-performance interfaces using JavaScript, TypeScript, and React, with meaningful influence over frontend architecture and user experience. Experience in Fintech, Financial Services, or Real Assets (Oil & Gas, Real Estate, etc.) is a plus, but curiosity and execution matter more than domain pedigree.

Key Responsibilities - What You'll Own

• Build production-grade frontend applications. Develop and evolve high-performance interfaces using JavaScript, TypeScript, and React — code that ships, scales, and holds up under real use.
• Own features end-to-end. Take ideas from early design discussions all the way through production release — you're not just implementing specs, you're shaping them.
• Bridge design and engineering. Partner closely with backend engineers and UX/UI designers to deliver experiences that are fast, intuitive, and reliable — where the seams don't show.
• Turn wireframes into elegant code. Translate product ideas and designs into clean, maintainable implementations that the team can build on for years.
• Connect the frontend to the data layer. Integrate applications with APIs, services, and data pipelines — making complex backend systems feel effortless to the people using them.
• Influence how we build. Shape frontend architecture, tooling, and best practices as the platform grows — your voice carries weight here.
• Push the craft forward. Stay on top of modern frontend trends and bring improvements that actually move the needle — not chasing hype, but raising the bar.
• Bring spatial thinking. Experience with geospatial data, spatial modeling, or data visualization is a meaningful plus — we work across real assets where location and data intersect constantly.
  
  

Qualifications - What You Bring

• 5+ years of serious frontend experience. You've built modern, production-grade applications, not prototypes, and you have the instincts to prove it.
• Deep fluency in JavaScript, TypeScript, and React. These aren't tools you've dabbled in, they're how you think.
• A strong product mindset. You care about why you're building something, not just how. You ask questions before you write code.
• Comfort with ambiguity and speed. You can move fast without sacrificing quality, and you know the difference between cutting corners and cutting scope.
• Sharp problem-solving instincts. You have a bias toward action, a structured approach to hard problems, and the judgment to know when to pause.
• High standards across the board. Performance, usability, and clean code aren't trade-offs for you — they're the baseline.
• A collaborative, low-ego approach. You communicate clearly with both technical and non-technical partners, give honest feedback, and make the people around you better.
• Real ownership and accountability. You take responsibility for what you ship — and you care about the quality and integrity of your work.
  
  

Why Stronghold?

At Stronghold, we strive to create a workplace that is not only rewarding but also satisfying. We believe our employees are the driving force behind our success, and we are committed to providing them with an environment where they can thrive and reach their full potential. When you choose to work with us, you'll be joining a team of highly talented professionals who are passionate about what they do and dedicated to bringing technology expertise to our domain. We value innovation, collaboration, and a commitment to excellence, and we provide our employees with the resources and support they need to succeed. If you’re looking for ownership, impact, and the opportunity to grow alongside a high-performing team, we invite you to apply today!

Equal Opportunity Employer

Stronghold Investment Management is an equal opportunity employer. We believe in creating a diverse and inclusive workforce, where individuals of all backgrounds, experiences, and perspectives can thrive. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by applicable laws. We encourage applicants from underrepresented groups to apply and embrace the unique contributions they can bring to our organization.

Marksman Security Now is Hiring  

Dallas Metro – Plano Area

 NOW HIRING: GSOC SUPERVISOR
 Lead. Protect. Excel.

Are you a security professional with sharp decision-making skills and a passion for keeping operations running smoothly? We’re looking for a GSOC Supervisor to take charge, manage critical incidents, and lead our security team to excellence.

$50.00 Bonus For Having a Texas Guard Card At Hire
(redeemable after completion of a 90-day probation period)

What You’ll Do:

✅ Oversee day-to-day operations of the Global Security Operations Center (GSOC)
✅ Monitor and assess real-time security threats, incidents, and emerging risks
✅ Lead and develop a team of security operators to maintain a proactive security posture
✅ Coordinate emergency response efforts and communicate effectively with key stakeholders
✅ Implement and enhance security protocols, leveraging the latest technology

What You Bring:

🔹 Experience in security operations, law enforcement, or crisis management
🔹 Leadership skills – ability to make quick, high-stakes decisions
🔹 Tech-savvy – Familiarity with surveillance, access control, and reporting tools
🔹 Clear communication – Ability to coordinate with teams and stakeholders
🔹 Calm under pressure – Think fast, act smart, and keep operations seamless

Why Join Us?

🌟 Competitive Pay & Benefits
🌟 Fast-Paced & Dynamic Work Environment
🌟 Growth & Advancement Opportunities
🌟 Be at the Forefront of Global Security

Ready to step up? Apply today and become a key player in our security mission!

Job Duties:

Team Leadership & Supervision:

• Supervise GSOC Officers – Manage, train, and provide guidance to GSOC personnel to ensure efficient operations.
• Schedule & Assign Tasks – Oversee shift scheduling, workload distribution, and task assignments to maintain 24/7 security coverage.
• Quality Control – Ensure all reports, logs, and security responses meet organizational standards.
• Communication & Coordination – Serve as a key point of contact between the GSOC, internal departments, law enforcement, emergency responders, and contract security management/security management.

Technology & Process Improvement:

• System Maintenance & Upgrades – Work with IT teams to maintain and enhance security technologies, including video surveillance, access control, and monitoring tools. Informs (without delay) the security manager and security management of any missing, damaged, or inoperative equipment or communications, alarm, CCTV, or other systems.
• Process Optimization – Continuously improve security protocols, response strategies, and risk mitigation procedures.
• Training & Drills – Conduct initial GSOC Officer training, security awareness training, emergency drills, and simulation exercises to prepare staff for real-world scenarios.

Experience:

• 3–5 years of experience in security operations, law enforcement communications center, emergency response, or a related field.
• Prior experience in a Global Security Operations Center (GSOC) or Security Operations Center (SOC) environment is highly desirable.
• 2-3 years of supervisory or leadership experience in a security-related role.
• Knowledge of risk assessment, crisis management, and emergency response protocols.
• Proficiency in security monitoring systems, access control, and surveillance technologies (e.g., CCTV, intrusion detection, and alarm systems).

Leadership & Communication Skills:

• Strong team management and leadership abilities to oversee GSOC/SOC personnel.
• Excellent decision-making and problem-solving skills, especially under pressure.
• Strong verbal and written communication skills to coordinate with stakeholders, law enforcement, and executive leadership.
• Ability to develop training programs, conduct security drills, and educate staff on security protocols.

Operational & Administrative Skills:

• Experience in incident management and crisis response coordination.
• Ability to create and enforce standard operating procedures (SOPs) for security operations.
• Strong report writing and documentation skills for security incidents and compliance audits.
• Proficiency in using Microsoft Office Suite, security software, and reporting tools.
• Ability to type 55-65 WPM

$54,080.00 Salary

Monday – Friday, 7:00 AM-3:00 PM

Benefits:

• 401 (k)
• Insurance: medical, vision and dental
• Short-term disability
• Critical care/Hospital Indemnity
• Complimentary life insurance
• Pet insurance
• Legal assistance/guidance
• Identity theft protection
• Paid on-the-job training
• Paid time off 
• Bi-Weekly Pay
• Competitive compensation
• Career advancement opportunities
• Continuous learning opportunities through LMS
• Employee assistance program (EAP)
• Employee recognition events
• Employee performance incentives/rewards

RAPP Dallas is looking for a Director, Analytics Enablement to join our award-winning Marketing Sciences team.

WHO WE ARE:

We are RAPP – world leaders in activating growth with precision and empathy at scale.

As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.

We foster an inclusive workplace that emphasizes personal well-being.

HOW WE DO IT:

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.

Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.

Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.

YOUR ROLE: 

The Director, Analytics Enablement supports the collection and activation of analytics data across RAPP client projects, providing consultation and technical solutions to fulfill measurement and reporting goals.  This person will architect, build, and maintain tracking implementations, conventions and taxonomies, and technical documentation leveraging best practices in digital analytics.  Additionally, the Director will act as a resident expert on the collection of accurate data through experience in a variety of platforms including ESPs, digital media, web analytics, and tag management systems.  At RAPP, Analytics Enablement exists at the intersection between analytics and technology, as a critical capability of our Marketing Sciences division. 

YOUR RESPONSIBILITIES:

• Directly interfaces with client and partner contacts, communicating in a manner to inspire confidence while maintaining detailed documentation following all discussions
• Authors client-facing business-centric documents including well-designed presentations, BRDs, use cases / user stories, and issue post-mortems
• Educates clients and agency colleagues on industry changes relevant to analytics and data privacy, including loss of cookies, Apple MPP & LTP, consent management, Google Privacy Sandbox, and the role of AI in digital measurement
• Performs discovery of client marketing and technology ecosystems, business goals, and personnel resources
• Authors and maintains campaign naming and URL tagging conventions and taxonomies
• Conducts tag management implementation and validation through platforms including Google Tag Manager and Ensighten
• Advises on CRM and email marketing measurement using tools including Salesforce Marketing Cloud and Litmus Email Analytics
• Advises on mobile app measurement and attribution instrumentation for platforms including Branch MMP, AppsFlyer, Kochava, and Adjust
• Advises on digital media tracking based on experience with Google Marketing Platform (Campaign Manager, DV360, and Ads), other DSPs, Microsoft Ads, Facebook Ads, Pinterest Ads, Twitter Ads, and LinkedIn Ads
• Conceives of tracking architecture for client initiatives and campaigns, producing flow diagrams and technical specifications, thereby allowing both digital and offline interactions to be tracked, analyzed, and optimized
• Authors tracking and tagging implementation documentation for client in-house teams, client/agency partners, and internal development resources, including clear details that can be easily translated into a test plan for tracking QA purposes
• Provides comprehensive validation of all tracking implemented across client initiatives to ensure measurement accuracy

REQUIREMENTS

• At least 7-10 years of analytics and technology experience, preferably 3+ years with an Advertising, Marketing, Analytics, or Digital Media firm
• Automotive marketing experience a plus
• An understanding of core marketing analytics concepts including impressions, clicks, pageviews, events, sessions, users, conversions, lookback windows, and attribution models
• Experience working in support of CRM and digital media analytics, in particular working within the various popular platforms (Salesforce Marketing Cloud, Litmus Email Analytics, Branch.io MMP, Google Ads, GCM, DV360, Bing, and Facebook)
• Experience utilizing enterprise tag management systems to support the deployment of web and media analytics tracking tags on pageview-based websites, single-page applications, and mobile apps; Google Tag Manager and Ensighten are preferred; Adobe Launch and Tealium iQ are also valuable
• Experience configuring and troubleshooting Adobe Analytics Report Suites including Classification Sets, Rules, Importer, and eVars / sProps
• Experience administering Google Analytics 4; Accounts and Properties, including the creation of Custom Dimensions, Key Events, and Audiences
• Experience with A/B/multivariate website testing tools including Adobe Target
• Experience with enterprise taxonomy management tools; Claravine is preferred; Accutics, Taxo, Terminus, Airtable, and Smartsheet are also valuable
• Adobe Analytics Implementation Certification and Google Analytics Individual Qualification a plus
• Experience with scripting and other languages including Python, JavaScript, CLI, HTML, CSS, and Regular Expressions a plus
• Experience with the architecture and deployment of mobile tracking solutions, including SDK integration, server-postbacks, and MMP (mobile measurement providers) a plus
• Innovative Problem-Solving & Commitment: Ability to solve complex measurement and business challenges through creativity, while maintaining a commitment to self-driven continuing education to remain current on techniques, vendors, and the wider marketing landscape
• Presentation & Public Speaking: Ability to produce client-ready written documents and presentation decks along with strong public speaking skills to facilitate positive in-person client meetings
• Personal Traits: Ability to execute inspiring work with minimal supervision; passionate about problem solving in the areas of marketing, data, analytics, and technology; excellent verbal and written communication skills

Our hybrid work model:

RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like. 

RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $128,000 - $153,000. This range is specific to Dallas and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.

“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

RAPP is looking for Field Operations Specialists to join our award-winning Account Leadership team.

WHO WE ARE:

We are RAPP – world leaders in activating growth with precision and empathy at scale.

As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.

We foster an inclusive workplace that emphasizes personal well-being.

HOW WE DO IT:

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.

Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.

Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.

YOUR ROLE:

The Field Operations Specialist (FOS) manages specified OEM automotive fixed operations clients within assigned territory and specializes in client satisfaction, customer retention, increasing marketing performance, and selling new solutions. The FOS represents the face of the brand by conducting daily in-person after-sales marketing consultations. You will manage all client-facing aspects of the relationship: marketing consultations, data analysis, offer selection, creative options, billing questions, etc.

Your role will require up to 75% travel for in-person, monthly consultations. Aptitudes that will make you successful include working autonomously, sociability, customer focus, resiliency, and situational adaptability. You will need to be extremely organized, communicate timely and effectively, and possess a positive attitude. Your role is to build relationships, become a trusted advisor, and promote dealership partnership.

Expect to work with one of the hottest, largest, and most respected automotive brands and dealer bodies in the world.

YOUR RESPONSIBILITIES: 

• Builds and maintains positive relationships with new and existing dealer clients
• Conducts up to three (3) one-hour dealership consultations each day, providing data analysis and continuous improvement recommendations on marketing creative, offers, and cadence
• Partners with designated OEM field representatives to coordinate marketing improvements and facilitates joint dealership consultations.
• Understands and drives key performance indicator (KPI) improvement
• Examines client performance (reporting, direct observation, etc.) to identify areas of opportunity for improvement within the fixed operations
• Proactively communicate to clients (up to Dealer Principal / General Manager levels). Establishes and maintains a solid business relationship with dealership personnel
• Effectively communicates OEM program’s value proposition and aligns it with the dealers’ goals
• Strategizes aftersales marketing performance and solutions
• Identifies and recommends program changes and marketing strategies
• Maintains ongoing communication with different levels of dealership management at assigned dealership locations
• Manages the retention, product penetration, and growth of assigned dealerships
• Maintains a high level of customer satisfaction by serving as an advocate and liaison between the dealer client and internal teams
• Manages all customer issues and conflict resolution
• Enrolls new orders for retention programs and custom campaigns
• Achieves assigned sales and retention targets
• Writes and distributes contacts reports each day to each dealership and OEM field office personnel
• Receives and submits account updates, enhancements, and recommended changes
• Maintains dealer contacts and business activity in Salesforce.com on a regular basis
• Communicates all program changes, enhancements, and application bug fixes to the Account Management team
• Shares results-oriented OEM marketing solutions, effectiveness, and challenges
• Successful completion of required training program and assessments
• Other duties as assigned

REQUIRED SKILLS:

• Bachelor’s Degree in Business (automotive or marketing preferred) or equivalent work experience
• Qualified candidates should have 5+ years of automotive / marketing experience
• Ability to drive and/or fly to assigned dealership locations, spend up to 75% of overnights in hotels, and maintain valid driver’s license

To perform the job successfully, a person should demonstrate the following knowledge, skills, or behaviors:

• Ability to develop relationships with key decision-makers
• Build relationships with both internal and external customers
• Identify, qualify, and resolve customer objections, problems, and needs in a diplomatic manner
• Develop strategies, action plans, and metrics to monitor results
• Effectively communicate ideas, challenges, and solutions
• Communicate and give presentations in front of groups
• Effectively convey processes and training
• Listen to others and appropriately act on information provided
• Multi-task, prioritize, organize, and coordinate projects to meet simultaneous deadlines
• Work autonomously with minimal supervision and under continual deadline pressure
• Work effectively in both a team and individual setting
• Work effectively in a fast-paced organization
• Use a variety of computer programs to track results (Salesforce.com, Word, Excel, Email, Internet, etc.)

*Must be able to travel up to 75% of the time

Target Markets: Kansas City and Chicago Area. Field Operations Specialists should live near a national airport.

RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $70,000-$89,000. This range is specific to Los Angeles and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.

“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.