Responsibilities

This role is located in Chattanooga, TN area 

In this role, you will have the ability to help a merchant’s business become successful utilizing the latest Point of Sale technology. If you have been looking to add purpose to your career and feel recognized in your position, look no further. As an outside sales account executive, you are the heart of the Shift4 sales force, a driving force for being a leader in Point of Sale systems worldwide. Come join the team and enjoy a successful career with Shift4.

• Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products. 
• Prospect over the phone, face-to-face through networking, and building referral partnerships.
• Assist existing clients with additional add-on services including Hardware, Software, and Professional Services.
• Build relationships with our merchants by listening to their needs/desires and resolving any outstanding needs. 
• Explain the value of Shift4 products through your laptop or Point of Sale device.
• Listen, identify, and qualify sales opportunities to up-sell additional products and services.
• Develop new accounts and target areas for new growth or market value.
• Exhibit a high level of professionalism and apply company policies and procedures to effectively grow market share. 
• Responsible for signing new logos in your assigned territory. 
• Develops knowledge of current products and services as well as changes and updates within the payments industry.
• Maintaining regular communication with your direct manager. 
• Attend weekly meetings to review your Pipeline and forecast new opportunities that you’ll secure.

Qualifications

• Willingness to cold-call and set meetings with potential clients in-person.
• Willingness to close deals in a fast pace sales cycle.
• Requires an entrepreneurial spirit and hunter-like mentality.
• Computer and smartphone literacy.
• Background in door-to-door/outside sales experience.
• Ability to meet sales quotas. 
• CRM experience.
• Restaurant hospitality experience is a plus.

We’re seeking Inside Sales Account Executives to join our sales team in Westlake
Village, CA. This position focuses on engaging small- and mid-sized business owners
who inquire about our point-of-sale (POS) and payment processing solutions. The role
combines inbound lead management with proactive outbound follow-up and is a
performance-based sales position with a highly competitive compensation structure.

Responsibilities:
● Respond promptly and professionally to inbound leads from business owners and
operators, specializing in restaurant environments.
● Conduct discovery calls to identify needs, pain points, and business goals.
● Deliver persuasive phone or video demos highlighting Shift4 POS capabilities.

● Perform high-volume outbound follow-up with existing database of leads to re-
engage opportunities.

● Recommend tailored solutions including POS hardware, software, and integrated
payments.
● Prepare and deliver customized proposals and pricing packages.
● Maintain accurate pipeline and activity tracking within Salesforce.
● Collaborate with deployment and support teams to ensure seamless onboarding for
new clients.
● Meet and exceed monthly sales quotas for revenue, approved and activated deals.
● Maintain strong working knowledge of Shift4 products, updates, and competitive
offerings.
● Work in a fast-paced, collaborative office environment.

Qualifications:
● 1–3 years of inside sales, SaaS, or merchant services experience preferred.
● Proven ability to meet or exceed sales quotas.
● Comfortable making a high volume of outbound follow-up calls to existing leads.
● Experience selling to restaurants or the hospitality industry a plus.
● Excellent verbal communication and consultative selling skills.
● Organized, detail-oriented, and skilled at managing multiple opportunities
simultaneously.
● Proficient in CRM systems (Salesforce preferred).
● Motivated, coachable, and results-driven with a strong work ethic.
● 4 Days in office required
● No weekends required

We’re seeking Inside Sales Account Executives to join our sales team in Westlake
Village, CA. This position focuses on engaging small- and mid-sized business owners
who inquire about our point-of-sale (POS) and payment processing solutions. The role
combines inbound lead management with proactive outbound follow-up and is a
performance-based sales position with a highly competitive compensation structure.

Responsibilities:
● Respond promptly and professionally to inbound leads from business owners and
operators, specializing in restaurant environments.
● Conduct discovery calls to identify needs, pain points, and business goals.
● Deliver persuasive phone or video demos highlighting Shift4 POS capabilities. Perform high-volume outbound follow-up with existing database of leads to re-
engage opportunities.

● Recommend tailored solutions including POS hardware, software, and integrated
payments.
● Prepare and deliver customized proposals and pricing packages.
● Maintain accurate pipeline and activity tracking within Salesforce.
● Collaborate with deployment and support teams to ensure seamless onboarding for
new clients.
● Meet and exceed monthly sales quotas for revenue, approved and activated deals.
● Maintain strong working knowledge of Shift4 products, updates, and competitive
offerings.
● Work in a fast-paced, collaborative office environment.

Qualifications:
● 1–3 years of inside sales preferred.
● Proven ability to meet or exceed sales quotas.
● Comfortable making a high volume of outbound follow-up calls to existing leads.
● Experience selling to restaurants or the hospitality industry a plus.
● Excellent verbal communication and consultative selling skills.
● Organized, detail-oriented, and skilled at managing multiple opportunities
simultaneously.
● Proficient in CRM systems (Salesforce preferred).
● Motivated, coachable, and results-driven with a strong work ethic.
● No weekends required

We’re seeking Inside Sales Account Executives to join our sales team in Westlake
Village, CA area. This position focuses on engaging small- and mid-sized business owners
who inquire about our point-of-sale (POS) and payment processing solutions. The role
combines inbound lead management with proactive outbound follow-up and is a
performance-based sales position with a highly competitive compensation structure.

Responsibilities:
● Respond promptly and professionally to inbound leads from business owners and
operators, specializing in restaurant environments.
● Conduct discovery calls to identify needs, pain points, and business goals.
● Deliver persuasive phone or video demos highlighting Shift4 POS capabilities.

● Perform high-volume outbound follow-up with existing database of leads to re-
engage opportunities.

● Recommend tailored solutions including POS hardware, software, and integrated
payments.
● Prepare and deliver customized proposals and pricing packages.
● Maintain accurate pipeline and activity tracking within Salesforce.
● Collaborate with deployment and support teams to ensure seamless onboarding for
new clients.
● Meet and exceed monthly sales quotas for revenue, approved and activated deals.
● Maintain strong working knowledge of Shift4 products, updates, and competitive
offerings.
● Work in a fast-paced, collaborative office environment.

Qualifications:
● 1–3 years of inside sales, SaaS, or merchant services experience preferred.
● Proven ability to meet or exceed sales quotas.
● Comfortable making a high volume of outbound follow-up calls to existing leads.
● Experience selling to restaurants or the hospitality industry a plus.
● Excellent verbal communication and consultative selling skills.
● Organized, detail-oriented, and skilled at managing multiple opportunities
simultaneously.
● Proficient in CRM systems (Salesforce preferred).
● Motivated, coachable, and results-driven with a strong work ethic.
● No weekends required

Responsibilities

This role is located in Portland, Oregon, United States

In this role, you will have the ability to help a merchant’s business become successful utilizing the latest Point of Sale technology. If you have been looking to add purpose to your career and feel recognized in your position, look no further. As an outside sales account executive, you are the heart of the Shift4 sales force, a driving force for being a leader in Point of Sale systems worldwide. Come join the team and enjoy a successful career with Shift4.

• Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products. 
• Prospect over the phone, face-to-face through networking, and building referral partnerships.
• Assist existing clients with additional add-on services including Hardware, Software, and Professional Services.
• Build relationships with our merchants by listening to their needs/desires and resolving any outstanding needs. 
• Explain the value of Shift4 products through your laptop or Point of Sale device.
• Listen, identify, and qualify sales opportunities to up-sell additional products and services.
• Develop new accounts and target areas for new growth or market value.
• Exhibit a high level of professionalism and apply company policies and procedures to effectively grow market share. 
• Responsible for signing new logos in your assigned territory. 
• Develops knowledge of current products and services as well as changes and updates within the payments industry.
• Maintaining regular communication with your direct manager. 
• Attend weekly meetings to review your Pipeline and forecast new opportunities that you’ll secure.

Qualifications

• Willingness to cold-call and set meetings with potential clients in-person.
• Willingness to close deals in a fast pace sales cycle.
• Requires an entrepreneurial spirit and hunter-like mentality.
• Computer and smartphone literacy.
• Background in door-to-door/outside sales experience.
• Ability to meet sales quotas. 
• CRM experience.
• Restaurant hospitality experience is a plus.

Responsibilities

In this role, you will have the ability to help a merchant’s business become successful utilizing the latest Point of Sale technology. If you have been looking to add purpose to your career and feel recognized in your position, look no further. As an outside sales account executive, you are the heart of the Shift4 sales force, a driving force for being a leader in Point of Sale systems worldwide. Come join the team and enjoy a successful career with Shift4.

• Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products. 
• Prospect over the phone, face-to-face through networking, and building referral partnerships.
• Assist existing clients with additional add-on services including Hardware, Software, and Professional Services.
• Build relationships with our merchants by listening to their needs/desires and resolving any outstanding needs. 
• Explain the value of Shift4 products through your laptop or Point of Sale device.
• Listen, identify, and qualify sales opportunities to up-sell additional products and services.
• Develop new accounts and target areas for new growth or market value.
• Exhibit a high level of professionalism and apply company policies and procedures to effectively grow market share. 
• Responsible for signing new logos in your assigned territory. 
• Develops knowledge of current products and services as well as changes and updates within the payments industry.
• Maintaining regular communication with your direct manager. 
• Attend weekly meetings to review your Pipeline and forecast new opportunities that you’ll secure.

Qualifications

• Willingness to cold-call and set meetings with potential clients in-person.
• Willingness to close deals in a fast pace sales cycle.
• Requires an entrepreneurial spirit and hunter-like mentality.
• Computer and smartphone literacy.
• Background in door-to-door/outside sales experience.
• Ability to meet sales quotas. 
• CRM experience.
• Restaurant hospitality experience is a plus.

Responsibilities

In this role, you will have the ability to help a merchant’s business become successful utilizing the latest Point of Sale technology. If you have been looking to add purpose to your career and feel recognized in your position, look no further. As an outside sales account executive, you are the heart of the Shift4 sales force, a driving force for being a leader in Point of Sale systems worldwide. Come join the team and enjoy a successful career with Shift4.

• Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products. 
• Prospect over the phone, face-to-face through networking, and building referral partnerships.
• Assist existing clients with additional add-on services including Hardware, Software, and Professional Services.
• Build relationships with our merchants by listening to their needs/desires and resolving any outstanding needs. 
• Explain the value of Shift4 products through your laptop or Point of Sale device.
• Listen, identify, and qualify sales opportunities to up-sell additional products and services.
• Develop new accounts and target areas for new growth or market value.
• Exhibit a high level of professionalism and apply company policies and procedures to effectively grow market share. 
• Responsible for signing new logos in your assigned territory. 
• Develops knowledge of current products and services as well as changes and updates within the payments industry.
• Maintaining regular communication with your direct manager. 
• Attend weekly meetings to review your Pipeline and forecast new opportunities that you’ll secure.

Qualifications

• Willingness to cold-call and set meetings with potential clients in-person.
• Willingness to close deals in a fast pace sales cycle.
• Requires an entrepreneurial spirit and hunter-like mentality.
• Computer and smartphone literacy.
• Background in door-to-door/outside sales experience.
• Ability to meet sales quotas. 
• CRM experience.
• Restaurant hospitality experience is a plus.

Responsibilities

Located in Indiana. 

In this role, you will have the ability to help a merchant’s business become successful utilizing the latest Point of Sale technology. If you have been looking to add purpose to your career and feel recognized in your position, look no further. As an outside sales account executive, you are the heart of the Shift4 sales force, a driving force for being a leader in Point of Sale systems worldwide. Come join the team and enjoy a successful career with Shift4.

• Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products. 
• Prospect over the phone, face-to-face through networking, and building referral partnerships.
• Assist existing clients with additional add-on services including Hardware, Software, and Professional Services.
• Build relationships with our merchants by listening to their needs/desires and resolving any outstanding needs. 
• Explain the value of Shift4 products through your laptop or Point of Sale device.
• Listen, identify, and qualify sales opportunities to up-sell additional products and services.
• Develop new accounts and target areas for new growth or market value.
• Exhibit a high level of professionalism and apply company policies and procedures to effectively grow market share. 
• Responsible for signing new logos in your assigned territory. 
• Develops knowledge of current products and services as well as changes and updates within the payments industry.
• Maintaining regular communication with your direct manager. 
• Attend weekly meetings to review your Pipeline and forecast new opportunities that you’ll secure.

Qualifications

• Willingness to cold-call and set meetings with potential clients in-person.
• Willingness to close deals in a fast pace sales cycle.
• Requires an entrepreneurial spirit and hunter-like mentality.
• Computer and smartphone literacy.
• Background in door-to-door/outside sales experience.
• Ability to meet sales quotas. 
• CRM experience.
• Restaurant hospitality experience is a plus.

Responsibilities

In this role, you will have the ability to help a merchant’s business become successful utilizing the latest Point of Sale technology. If you have been looking to add purpose to your career and feel recognized in your position, look no further. As an outside sales account executive, you are the heart of the Shift4 sales force, a driving force for being a leader in Point of Sale systems worldwide. Come join the team and enjoy a successful career with Shift4.

• Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products. 
• Prospect over the phone, face-to-face through networking, and building referral partnerships.
• Assist existing clients with additional add-on services including Hardware, Software, and Professional Services.
• Build relationships with our merchants by listening to their needs/desires and resolving any outstanding needs. 
• Explain the value of Shift4 products through your laptop or Point of Sale device.
• Listen, identify, and qualify sales opportunities to up-sell additional products and services.
• Develop new accounts and target areas for new growth or market value.
• Exhibit a high level of professionalism and apply company policies and procedures to effectively grow market share. 
• Responsible for signing new logos in your assigned territory. 
• Develops knowledge of current products and services as well as changes and updates within the payments industry.
• Maintaining regular communication with your direct manager. 
• Attend weekly meetings to review your Pipeline and forecast new opportunities that you’ll secure.

Qualifications

• Willingness to cold-call and set meetings with potential clients in-person.
• Willingness to close deals in a fast pace sales cycle.
• Requires an entrepreneurial spirit and hunter-like mentality.
• Computer and smartphone literacy.
• Background in door-to-door/outside sales experience.
• Ability to meet sales quotas. 
• CRM experience.
• Restaurant hospitality experience is a plus.

Responsibilities

In this role, you will have the ability to help a merchant’s business become successful utilizing the latest Point of Sale technology. If you have been looking to add purpose to your career and feel recognized in your position, look no further. As an outside sales account executive, you are the heart of the Shift4 sales force, a driving force for being a leader in Point of Sale systems worldwide. Come join the team and enjoy a successful career with Shift4.

• Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products. 
• Prospect over the phone, face-to-face through networking, and building referral partnerships.
• Assist existing clients with additional add-on services including Hardware, Software, and Professional Services.
• Build relationships with our merchants by listening to their needs/desires and resolving any outstanding needs. 
• Explain the value of Shift4 products through your laptop or Point of Sale device.
• Listen, identify, and qualify sales opportunities to up-sell additional products and services.
• Develop new accounts and target areas for new growth or market value.
• Exhibit a high level of professionalism and apply company policies and procedures to effectively grow market share. 
• Responsible for signing new logos in your assigned territory. 
• Develops knowledge of current products and services as well as changes and updates within the payments industry.
• Maintaining regular communication with your direct manager. 
• Attend weekly meetings to review your Pipeline and forecast new opportunities that you’ll secure.

Qualifications

• Willingness to cold-call and set meetings with potential clients in-person.
• Willingness to close deals in a fast pace sales cycle.
• Requires an entrepreneurial spirit and hunter-like mentality.
• Computer and smartphone literacy.
• Background in door-to-door/outside sales experience.
• Ability to meet sales quotas. 
• CRM experience.
• Restaurant hospitality experience is a plus.

Responsibilities

In this role, you will have the ability to help a merchant’s business become successful utilizing the latest Point of Sale technology. If you have been looking to add purpose to your career and feel recognized in your position, look no further. As an outside sales account executive, you are the heart of the Shift4 sales force, a driving force for being a leader in Point of Sale systems worldwide. Come join the team and enjoy a successful career with Shift4.

• Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products. 
• Prospect over the phone, face-to-face through networking, and building referral partnerships.
• Assist existing clients with additional add-on services including Hardware, Software, and Professional Services.
• Build relationships with our merchants by listening to their needs/desires and resolving any outstanding needs. 
• Explain the value of Shift4 products through your laptop or Point of Sale device.
• Listen, identify, and qualify sales opportunities to up-sell additional products and services.
• Develop new accounts and target areas for new growth or market value.
• Exhibit a high level of professionalism and apply company policies and procedures to effectively grow market share. 
• Responsible for signing new logos in your assigned territory. 
• Develops knowledge of current products and services as well as changes and updates within the payments industry.
• Maintaining regular communication with your direct manager. 
• Attend weekly meetings to review your Pipeline and forecast new opportunities that you’ll secure.

Qualifications

• Willingness to cold-call and set meetings with potential clients in-person.
• Willingness to close deals in a fast pace sales cycle.
• Requires an entrepreneurial spirit and hunter-like mentality.
• Computer and smartphone literacy.
• Background in door-to-door/outside sales experience.
• Ability to meet sales quotas. 
• CRM experience.
• Restaurant hospitality experience is a plus.

Responsibilities

In this role, you will have the ability to help a merchant’s business become successful utilizing the latest Point of Sale technology. If you have been looking to add purpose to your career and feel recognized in your position, look no further. As an outside sales account executive, you are the heart of the Shift4 sales force, a driving force for being a leader in Point of Sale systems worldwide. Come join the team and enjoy a successful career with Shift4.

• Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products. 
• Prospect over the phone, face-to-face through networking, and building referral partnerships.
• Assist existing clients with additional add-on services including Hardware, Software, and Professional Services.
• Build relationships with our merchants by listening to their needs/desires and resolving any outstanding needs. 
• Explain the value of Shift4 products through your laptop or Point of Sale device.
• Listen, identify, and qualify sales opportunities to up-sell additional products and services.
• Develop new accounts and target areas for new growth or market value.
• Exhibit a high level of professionalism and apply company policies and procedures to effectively grow market share. 
• Responsible for signing new logos in your assigned territory. 
• Develops knowledge of current products and services as well as changes and updates within the payments industry.
• Maintaining regular communication with your direct manager. 
• Attend weekly meetings to review your Pipeline and forecast new opportunities that you’ll secure.

Qualifications

• Willingness to cold-call and set meetings with potential clients in-person.
• Willingness to close deals in a fast pace sales cycle.
• Requires an entrepreneurial spirit and hunter-like mentality.
• Computer and smartphone literacy.
• Background in door-to-door/outside sales experience.
• Ability to meet sales quotas. 
• CRM experience.
• Restaurant hospitality experience is a plus.

Responsibilities

In this role, you will have the ability to help a merchant’s business become successful utilizing the latest Point of Sale technology. If you have been looking to add purpose to your career and feel recognized in your position, look no further. As an outside sales account executive, you are the heart of the Shift4 sales force, a driving force for being a leader in Point of Sale systems worldwide. Come join the team and enjoy a successful career with Shift4.

• Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products. 
• Prospect over the phone, face-to-face through networking, and building referral partnerships.
• Assist existing clients with additional add-on services including Hardware, Software, and Professional Services.
• Build relationships with our merchants by listening to their needs/desires and resolving any outstanding needs. 
• Explain the value of Shift4 products through your laptop or Point of Sale device.
• Listen, identify, and qualify sales opportunities to up-sell additional products and services.
• Develop new accounts and target areas for new growth or market value.
• Exhibit a high level of professionalism and apply company policies and procedures to effectively grow market share. 
• Responsible for signing new logos in your assigned territory. 
• Develops knowledge of current products and services as well as changes and updates within the payments industry.
• Maintaining regular communication with your direct manager. 
• Attend weekly meetings to review your Pipeline and forecast new opportunities that you’ll secure.

Qualifications

• Willingness to cold-call and set meetings with potential clients in-person.
• Willingness to close deals in a fast pace sales cycle.
• Requires an entrepreneurial spirit and hunter-like mentality.
• Computer and smartphone literacy.
• Background in door-to-door/outside sales experience.
• Ability to meet sales quotas. 
• CRM experience.
• Restaurant hospitality experience is a plus.

Responsibilities

In this role, you will have the ability to help a merchant’s business become successful utilizing the latest Point of Sale technology. If you have been looking to add purpose to your career and feel recognized in your position, look no further. As an outside sales account executive, you are the heart of the Shift4 sales force, a driving force for being a leader in Point of Sale systems worldwide. Come join the team and enjoy a successful career with Shift4.

• Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products. 
• Prospect over the phone, face-to-face through networking, and building referral partnerships.
• Assist existing clients with additional add-on services including Hardware, Software, and Professional Services.
• Build relationships with our merchants by listening to their needs/desires and resolving any outstanding needs. 
• Explain the value of Shift4 products through your laptop or Point of Sale device.
• Listen, identify, and qualify sales opportunities to up-sell additional products and services.
• Develop new accounts and target areas for new growth or market value.
• Exhibit a high level of professionalism and apply company policies and procedures to effectively grow market share. 
• Responsible for signing new logos in your assigned territory. 
• Develops knowledge of current products and services as well as changes and updates within the payments industry.
• Maintaining regular communication with your direct manager. 
• Attend weekly meetings to review your Pipeline and forecast new opportunities that you’ll secure.

Qualifications

• Willingness to cold-call and set meetings with potential clients in-person.
• Willingness to close deals in a fast pace sales cycle.
• Requires an entrepreneurial spirit and hunter-like mentality.
• Computer and smartphone literacy.
• Background in door-to-door/outside sales experience.
• Ability to meet sales quotas. 
• CRM experience.
• Restaurant hospitality experience is a plus.

Responsibilities

In this role, you will have the ability to help a merchant’s business become successful utilizing the latest Point of Sale technology. If you have been looking to add purpose to your career and feel recognized in your position, look no further. As an outside sales account executive, you are the heart of the Shift4 sales force, a driving force for being a leader in Point of Sale systems worldwide. Come join the team and enjoy a successful career with Shift4.

• Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products. 
• Prospect over the phone, face-to-face through networking, and building referral partnerships.
• Assist existing clients with additional add-on services including Hardware, Software, and Professional Services.
• Build relationships with our merchants by listening to their needs/desires and resolving any outstanding needs. 
• Explain the value of Shift4 products through your laptop or Point of Sale device.
• Listen, identify, and qualify sales opportunities to up-sell additional products and services.
• Develop new accounts and target areas for new growth or market value.
• Exhibit a high level of professionalism and apply company policies and procedures to effectively grow market share. 
• Responsible for signing new logos in your assigned territory. 
• Develops knowledge of current products and services as well as changes and updates within the payments industry.
• Maintaining regular communication with your direct manager. 
• Attend weekly meetings to review your Pipeline and forecast new opportunities that you’ll secure.

Qualifications

• Willingness to cold-call and set meetings with potential clients in-person.
• Willingness to close deals in a fast pace sales cycle.
• Requires an entrepreneurial spirit and hunter-like mentality.
• Computer and smartphone literacy.
• Background in door-to-door/outside sales experience.
• Ability to meet sales quotas. 
• CRM experience.
• Restaurant hospitality experience is a plus.

Responsibilities

In this role, you will have the ability to help a merchant’s business become successful utilizing the latest Point of Sale technology. If you have been looking to add purpose to your career and feel recognized in your position, look no further. As an outside sales account executive, you are the heart of the Shift4 sales force, a driving force for being a leader in Point of Sale systems worldwide. Come join the team and enjoy a successful career with Shift4.

• Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products. 
• Prospect over the phone, face-to-face through networking, and building referral partnerships.
• Assist existing clients with additional add-on services including Hardware, Software, and Professional Services.
• Build relationships with our merchants by listening to their needs/desires and resolving any outstanding needs. 
• Explain the value of Shift4 products through your laptop or Point of Sale device.
• Listen, identify, and qualify sales opportunities to up-sell additional products and services.
• Develop new accounts and target areas for new growth or market value.
• Exhibit a high level of professionalism and apply company policies and procedures to effectively grow market share. 
• Responsible for signing new logos in your assigned territory. 
• Develops knowledge of current products and services as well as changes and updates within the payments industry.
• Maintaining regular communication with your direct manager. 
• Attend weekly meetings to review your Pipeline and forecast new opportunities that you’ll secure.

Qualifications

• Willingness to cold-call and set meetings with potential clients in-person.
• Willingness to close deals in a fast pace sales cycle.
• Requires an entrepreneurial spirit and hunter-like mentality.
• Computer and smartphone literacy.
• Background in door-to-door/outside sales experience.
• Ability to meet sales quotas. 
• CRM experience.
• Restaurant hospitality experience is a plus.

Responsibilities

In this role, you will have the ability to help a merchant’s business become successful utilizing the latest Point of Sale technology. If you have been looking to add purpose to your career and feel recognized in your position, look no further. As an outside sales account executive, you are the heart of the Shift4 sales force, a driving force for being a leader in Point of Sale systems worldwide. Come join the team and enjoy a successful career with Shift4.

• Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products. 
• Prospect over the phone, face-to-face through networking, and building referral partnerships.
• Assist existing clients with additional add-on services including Hardware, Software, and Professional Services.
• Build relationships with our merchants by listening to their needs/desires and resolving any outstanding needs. 
• Explain the value of Shift4 products through your laptop or Point of Sale device.
• Listen, identify, and qualify sales opportunities to up-sell additional products and services.
• Develop new accounts and target areas for new growth or market value.
• Exhibit a high level of professionalism and apply company policies and procedures to effectively grow market share. 
• Responsible for signing new logos in your assigned territory. 
• Develops knowledge of current products and services as well as changes and updates within the payments industry.
• Maintaining regular communication with your direct manager. 
• Attend weekly meetings to review your Pipeline and forecast new opportunities that you’ll secure.

Qualifications

• Willingness to cold-call and set meetings with potential clients in-person.
• Willingness to close deals in a fast pace sales cycle.
• Requires an entrepreneurial spirit and hunter-like mentality.
• Computer and smartphone literacy.
• Background in door-to-door/outside sales experience.
• Ability to meet sales quotas. 
• CRM experience.
• Restaurant hospitality experience is a plus.

Summary

The Regional Sales Director responsibility is to oversee sales production of multiple Area Offices in a given region. The duty of the Regional Sales Director is to collaborate with the Head of Business Development to develop the strategy and vision to meet sales goals for their region. 

Ultimately, you will ensure your area of responsibility meets and exceeds the expectations of our business objectives and contributes to our company’s success in the long run.

Responsibilities

• Achieve quarterly and/or annual sales quota through the execution of systematic sales techniques which includes forecasting monthly and quarterly production.
• Understand assigned territory and gather market information to identify, cultivate, and maintain relationships with potential customers and key decision makers.
• Understand Shift4’s technical products and services and continuously improve product knowledge.
• Drive adoption of sales process and reporting requirements.
• Develop and execute strategic plans to achieve sales targets.
• Evaluate and improve sales performance of Area Solutions Managers.
• Travel to Area offices to communicate evolving strategic vision and cultivate company culture via the Shift4 Way.
• Provide relationship management and sales support for significant accounts and opportunities.
• Update and submit regional sales forecasts as required on a timely basis.
• Monitor and evaluate the activities and products of the competition.
• Drive the adoption and usage of CRM.
• Research and attend trade shows to represent the company for brand recognition and lead generation.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience
• Minimum of five years sales leadership experience
• Strong business acumen and decision-making abilities
• Team leadership and management skills
• Territory management
• Performance management
• Strong communications skills which include closing, negotiating, and customer focus
• Sales planning
• Industry and product knowledge
• CRM experience
• Computer and smartphone literacy

Responsibilities

In this role, you will have the ability to help a merchant’s business become successful utilizing the latest Point of Sale technology. If you have been looking to add purpose to your career and feel recognized in your position, look no further. As an outside sales account executive, you are the heart of the Shift4 sales force, a driving force for being a leader in Point of Sale systems worldwide. Come join the team and enjoy a successful career with Shift4.

• Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products. 
• Prospect over the phone, face-to-face through networking, and building referral partnerships.
• Assist existing clients with additional add-on services including Hardware, Software, and Professional Services.
• Build relationships with our merchants by listening to their needs/desires and resolving any outstanding needs. 
• Explain the value of Shift4 products through your laptop or Point of Sale device.
• Listen, identify, and qualify sales opportunities to up-sell additional products and services.
• Develop new accounts and target areas for new growth or market value.
• Exhibit a high level of professionalism and apply company policies and procedures to effectively grow market share. 
• Responsible for signing new logos in your assigned territory. 
• Develops knowledge of current products and services as well as changes and updates within the payments industry.
• Maintaining regular communication with your direct manager. 
• Attend weekly meetings to review your Pipeline and forecast new opportunities that you’ll secure.

Qualifications

• Willingness to cold-call and set meetings with potential clients in-person.
• Willingness to close deals in a fast pace sales cycle.
• Requires an entrepreneurial spirit and hunter-like mentality.
• Computer and smartphone literacy.
• Background in door-to-door/outside sales experience.
• Ability to meet sales quotas. 
• CRM experience.
• Restaurant hospitality experience is a plus.

Responsibilities

In this role, you will have the ability to help a merchant’s business become successful utilizing the latest Point of Sale technology. If you have been looking to add purpose to your career and feel recognized in your position, look no further. As an outside sales account executive, you are the heart of the Shift4 sales force, a driving force for being a leader in Point of Sale systems worldwide. Come join the team and enjoy a successful career with Shift4.

• Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products. 
• Prospect over the phone, face-to-face through networking, and building referral partnerships.
• Assist existing clients with additional add-on services including Hardware, Software, and Professional Services.
• Build relationships with our merchants by listening to their needs/desires and resolving any outstanding needs. 
• Explain the value of Shift4 products through your laptop or Point of Sale device.
• Listen, identify, and qualify sales opportunities to up-sell additional products and services.
• Develop new accounts and target areas for new growth or market value.
• Exhibit a high level of professionalism and apply company policies and procedures to effectively grow market share. 
• Responsible for signing new logos in your assigned territory. 
• Develops knowledge of current products and services as well as changes and updates within the payments industry.
• Maintaining regular communication with your direct manager. 
• Attend weekly meetings to review your Pipeline and forecast new opportunities that you’ll secure.

Qualifications

• Willingness to cold-call and set meetings with potential clients in-person.
• Willingness to close deals in a fast pace sales cycle.
• Requires an entrepreneurial spirit and hunter-like mentality.
• Computer and smartphone literacy.
• Background in door-to-door/outside sales experience.
• Ability to meet sales quotas. 
• CRM experience.
• Restaurant hospitality experience is a plus.

Responsibilities

In this role, you will have the ability to help a merchant’s business become successful utilizing the latest Point of Sale technology. If you have been looking to add purpose to your career and feel recognized in your position, look no further. As an outside sales account executive, you are the heart of the Shift4 sales force, a driving force for being a leader in Point of Sale systems worldwide. Come join the team and enjoy a successful career with Shift4.

• Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products. 
• Prospect over the phone, face-to-face through networking, and building referral partnerships.
• Assist existing clients with additional add-on services including Hardware, Software, and Professional Services.
• Build relationships with our merchants by listening to their needs/desires and resolving any outstanding needs. 
• Explain the value of Shift4 products through your laptop or Point of Sale device.
• Listen, identify, and qualify sales opportunities to up-sell additional products and services.
• Develop new accounts and target areas for new growth or market value.
• Exhibit a high level of professionalism and apply company policies and procedures to effectively grow market share. 
• Responsible for signing new logos in your assigned territory. 
• Develops knowledge of current products and services as well as changes and updates within the payments industry.
• Maintaining regular communication with your direct manager. 
• Attend weekly meetings to review your Pipeline and forecast new opportunities that you’ll secure.

Qualifications

• Willingness to cold-call and set meetings with potential clients in-person.
• Willingness to close deals in a fast pace sales cycle.
• Requires an entrepreneurial spirit and hunter-like mentality.
• Computer and smartphone literacy.
• Background in door-to-door/outside sales experience.
• Ability to meet sales quotas. 
• CRM experience.
• Restaurant hospitality experience is a plus.

Shift4 is expanding globally and hiring Customer Support Representatives to work with customers!

This is an onsite opportunity based at Shift4's Cuauhtémoc, Ciudad de México office. 

Summary:
The Customer Service, Sr Associate provides front-line support to merchants across multiple channels, resolving inquiries related to payments, POS systems, hardware, software, and accounts. This role requires technical curiosity, problem-solving skills, and the ability to manage multiple tasks while delivering clear and professional communication.

Responsibilities:

• Answer and resolve customer inquiries regarding payment processing, billing, hardware, software, and accounts.
• Walk merchants through troubleshooting steps for credit card terminals, POS systems, and integrated software platforms.
• Diagnose technical issues and escalate complex cases to higher-tier teams when necessary.
• Use internal systems, knowledge bases, and tools to provide fast and accurate support.
• Educate users on self-service features and digital support tools.
• Document cases and follow up to ensure full resolution.
• Manage multiple communication channels (phone, email, chat, ticketing) efficiently.
• Maintain awareness of payment gateways, POS systems, APIs, backend dashboards, CRM & ticketing platforms, and related tools.
• Answer and resolve customer inquiries regarding gift card payment processing, hardware, software, accounts, loyalty and ecommerce.

Qualifications:

• 1+ years customer service role
• Stellar verbal and written communication skills.
• Strong technical curiosity and ability to navigate applications and systems.
• Problem-solving skills with the ability to explain technical concepts clearly.
• Experience in customer service or technical support (POS, call center, SaaS, or FinTech preferred).
• Familiarity with payment processing or restaurant/hospitality technology is a plus.
• Ability to multitask and stay organized in a fast-paced environment.
• Flexibility to work varied shifts in a 24/7/365 support team.
• Multilingualism is an asset (French, Spanish).

#LI-SM2

The Marketing Manager (Iberia) is responsible for developing and executing the local marketing strategy in alignment with the European marketing vision and Shift4 strategy. This role drives brand awareness, demand generation, and revenue growth within the Spanish market, ensuring consistency with regional objectives while adapting initiatives to local market needs. The role requires strong cross-functional collaboration with Sales, Product, Partnerships, and the broader European Marketing team.

Key Responsibilities: 

• Develop and implement Shift4’s marketing strategy for Spain and Portugal in alignment with the European strategy.
• Localize and execute regional digital and lead generation campaigns to resonate with the Spanish audience
• Adapt Shift4 branding, messaging, and content to local market requirements and ensure brand consistency across all Southern Europe touchpoints
• Create blog content, email marketing, and social media copy targeted for Southern European audiences
• Support event marketing, including trade shows and partner events
• Manage PR activities and agency relationships
• Partner with the Southern European Commercial Teams to align on priorities and targets
• Establish strong alignment with Product Marketing to ensure timely, accurate communication of product features, updates, and launches to the market.
• Support Iberian resellers with access to localized sales materials and tools
• Identify market trends, customer insights, and competitive dynamics to inform strategy.
  Manage Southern European marketing budget, track KPIs, and optimize marketing activities for ROI

Qualifications & Experience

• 5+ years of experience in marketing, preferably in B2B and/or technology sectors.
• Experience executing integrated marketing campaigns across digital and offline channels.
  Strong analytical mindset with the ability to translate data into actionable insights.
• Experience working in a matrixed, international organization.
• Native-level Spanish and fluent English required. Portuguese, Italian, or an additional language is a plus
• Bachelor’s degree in Marketing, Business, or related field.
• Previous experience in payments, point of sale, or FinTech is a plus

Skills & Comptencies 

• Strategic thinking with strong execution capabilities
• Excellent stakeholder management and communication skills
• Commercially driven and results-oriented
• Strong project management skills
• Ability to balance regional alignment with local market autonomy
• Collaborative, proactive, and adaptable

Shift4 is looking for a Senior Data Engineer to join our Data Platform team. We are seeking a hands-on individual with experience in building and scaling modern data infrastructure, passionate about exploring AI technologies and applying them to enhance and evolve our data systems. This role is ideal for someone focused on data systems, performance, automation, and reliability, who will design, build, and maintain core components of our data pipelines, storage, monitoring, and observability stack, with a strong focus on improving workflows and system capabilities, while embracing the Shift4 way.

Responsibilities:

• Build and maintain scalable, reliable, and high-performance data infrastructure across cloud and on-prem environments
• Partner with engineering, analytics, and observability teams to support data flow from ingestion to consumption
• Develop infrastructure as code and automation tools to improve deployment, monitoring, and recovery
• Help troubleshoot performance bottlenecks and reliability issues in large-scale data pipelines
• Implement data quality processes aligned with security standards to ensure accuracy, consistency, and compliance with financial regulations and PCI requirements.
• Continuously improve the performance and efficiency of the data platform with proactive tuning and benchmarking
• Proactively explore and apply AI tools to enhance efficiency across the data engineering lifecycle, while improving accessibility and usability of data solutions for teams across the organization

Qualifications:

• 7+ years of experience in data engineering, infrastructure, or DevOps roles
• Strong hands-on experience with message queue systems such as
  Apache Kafka, Confluent and RabbitMQ
• Practical experience with the Elastic Stack (Elasticsearch, Logstash, Kibana), including designing data pipelines, index management, performance and costs optimization.
• Hands-on experience with time series databases such as Prometheus and InfluxDB
• Experienced with visualization and observability platforms including Grafana, Prometheus, Elastic stack. Designed and maintained interactive dashboards for real-time monitoring of system metrics, logs, and traces, enabling proactive issue detection and improved operational efficiency
• Strong knowledge of cloud platforms (AWS, GCP, or Azure) and operating production data infrastructure, ensuring scalability, reliability, and performance of data systems.
• Infrastructure as code experience using Terraform or Ansible
  Proven proficiency in CI/CD methodologies with the ability to design and implement automated pipelines from scratch
• Responsible for organization-wide monitoring systems, with deep familiarity and understanding of the various infrastructure components, services, and devices across the organization
• Background in observability and performance tuning at scale
• Passion for automation, performance, and clean system design

As an AWS Cloud Data Engineer, you will be responsible for designing, developing, and maintaining robust data infrastructure solutions to support the organization’s data-driven initiatives. We seek self-driven and motivated individuals who take ownership of their projects. You will collaborate closely with cross-functional teams including project managers, business analysts, and software engineers to ensure the availability, reliability, and scalability of our system.

This role is onsite and can be based at any of the following Shift4 locations: Tampa, FL / Atlanta, GA / Las Vegas, NV / Center Valley, PA

Responsibilities

Technology:

• Work hands on within the cloud data platform to deliver new features, fix issues and ensure best practices.
• Contribute to the technical design and architecture development for parts of the solution. Ensure that best practices are defined and adhered to
• Diagnose and resolve issues with deployed systems (as part of level 3 support).
• Become technically solid for the cloud data platform.
• Evaluate and resolve technical debt, engage in platform modernization and build reliable features.
• Recommend and implement best practices and standards for the cloud data platforms.

People and Leadership

• Work closely with multiple engineering teams, product owners and stakeholders to understand needs and meet data requirements.
• Interface across multiple engineering teams and engineering groups working on various parts of the platform.
• Mentor and develop junior team members.

Process

• Ensure efficient operation of Scrum within the team.
• Analyze and update tools and processes when required.
• Measure key team metrics.

Qualifications

• Bachelors or Masters degree in Computer Science, Information Systems, or a related field. Experience in lieu of a degree may be considered. 
• 3+ years of experience in cloud data engineering. 
• 2+ years working with AWS services including Redshift, AWS Glue, Lambda, DMS, Kinesis, etc.
• 1+ years working with ETL tools (MS SSIS or similar).
• Significant hands-on experience working with databases, schemas, complex queries, data modeling, stored procedures, etc. (MS SQL Server, Postgres and Redshift preferred).
• Excellent communication skills in English, with the ability to collaborate effectively with cross-functional teams and stakeholders.

Additional experience that is a plus to have:

• AWS Certified Data Engineer – Associate
• AWS Certified Cloud Practitioner
• AWS Certified AI Practitioner

Responsibilities

In this role, you will have the ability to help a merchant’s business become successful utilizing the latest Point of Sale technology. If you have been looking to add purpose to your career and feel recognized in your position, look no further. As an outside sales account executive, you are the heart of the Shift4 sales force, a driving force for being a leader in Point of Sale systems worldwide. Come join the team and enjoy a successful career with Shift4.

• Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products. 
• Prospect over the phone, face-to-face through networking, and building referral partnerships.
• Assist existing clients with additional add-on services including Hardware, Software, and Professional Services.
• Build relationships with our merchants by listening to their needs/desires and resolving any outstanding needs. 
• Explain the value of Shift4 products through your laptop or Point of Sale device.
• Listen, identify, and qualify sales opportunities to up-sell additional products and services.
• Develop new accounts and target areas for new growth or market value.
• Exhibit a high level of professionalism and apply company policies and procedures to effectively grow market share. 
• Responsible for signing new logos in your assigned territory. 
• Develops knowledge of current products and services as well as changes and updates within the payments industry.
• Maintaining regular communication with your direct manager. 
• Attend weekly meetings to review your Pipeline and forecast new opportunities that you’ll secure.

Qualifications

• Willingness to cold-call and set meetings with potential clients in-person.
• Willingness to close deals in a fast pace sales cycle.
• Requires an entrepreneurial spirit and hunter-like mentality.
• Computer and smartphone literacy.
• Background in door-to-door/outside sales experience.
• Ability to meet sales quotas. 
• CRM experience.
• Restaurant hospitality experience is a plus.

Shift4 is expanding globally and hiring POS Technical Support Representatives to work with customers!

This is a contract role within Columbia. 

Summary

The Positouch POS Support Associate provides technical support for Positouch POS systems and credit card terminals. This role diagnoses, troubleshoots, and resolves customer issues via multiple communication channels while maintaining high standards of customer service. Representatives collaborate with internal teams and contribute to terminal/system performance improvements and merchant satisfaction.

Responsibilities

• Listen attentively to customer needs and concerns; demonstrate empathy while building rapport.
  
  
• Identify and resolve terminal/POS system issues through logical troubleshooting.
  
  
• Analyze call logs to identify trends and underlying problems.
  
  
• Provide solutions by guiding merchants through corrective steps.
  
  
• Research and resolve credit card terminal issues for merchants and external sales partners.
  
  
• Receive and resolve inbound calls, emails, chats, tasks, and tickets.
  
  
• Maintain cooperative and professional relationships with coworkers, supervisors, customers, and the public.
  
  
• Complete projects under tight deadlines while managing competing priorities.
  
  
• Demonstrate exemplary performance and attendance.
  
  
• Be flexible in work hours to support 24/7 Call Center needs.
  
  
• Perform other duties as assigned.
  
  

Qualifications

• High school diploma or equivalent required.
  
  
• 2+ years of technical support/troubleshooting experience.
  
  
• Experience with credit card terminals, POS equipment, registers, touch screens, and scanners is a plus.
  
  
• Excellent listening, written, and verbal communication skills.
  
  
• Strong problem-solving skills with attention to detail.
  
  
• Ability to handle multiple tasks simultaneously in a fast-paced call center environment.
  
  
• Ability to interact and coordinate with other departments.
  
  
• Adaptable to change and creative in problem-solving.
  
  
• Proficient in relevant computer applications.
  
  
• Bilingual (English/Spanish) is a plus but not required.
  
  
• Experience in banking or credit card processing preferred.
  
  
• Knowledge of customer service core principles and practices.
  
  
• Familiarity with Microsoft Office Suite.
  
  

#LI-SM2

IT Technical Support Representative

Shift4 is rapidly expanding globally and seeking a highly experienced and customer-focused IT Analyst / Technical Support Representative to join our team in Center Valley, PA. The ideal candidate will be responsible for providing comprehensive technical support and troubleshooting assistance to our employees, ensuring high productivity and minimal downtime. This role requires advanced knowledge of Active Directory, hardware, software, and various IT-related systems. We are looking for an individual with excellent problem-solving abilities, strong communication skills, and a dedicated customer service orientation.

This is a critical onsite role based at Shift4’s Center Valley, PA location.

Key Responsibilities:

User Support & Troubleshooting

• Provide expert technical support to end-users, directly contributing to improved productivity through effective utilization of hardware, software, and enterprise systems.
• Respond to and efficiently resolve technical incidents during business hours and while on-call, adhering to standard escalation procedures.
• Diagnose and resolve complex hardware, software, and network connectivity issues.
• Deliver effective remote support using established remote access tools.
• Conduct end-user training and provide ongoing support for various applications and systems.
• Set up, configure, and provide support for video conferencing equipment and collaboration tools.

Technical Management & Operations

• Install, configure, and maintain computer hardware, operating systems, software, and peripherals.
• Proactively monitor system logs and alerts to detect and address potential issues before they impact operations.
• Deploy and manage software updates, security patches, and system upgrades across the user base.
• Create and meticulously maintain user accounts, security groups, and Group Policies within Active Directory.
• Analyze, test, and optimize IT systems to ensure continuous improvement in performance, efficiency, and security.

Documentation & Asset Management

• Develop and maintain comprehensive support procedures and technical knowledge base articles for the IT team and end-users.
• Maintain accurate and up-to-date records of all IT assets, software licenses, and maintenance schedules.

Project & Policy Support

• Assist with the planning, tracking, and execution of IT-related projects and scheduled maintenance tasks.
• Participate in the development, implementation, and enforcement of IT policies and procedures.
• Collaborate effectively with business stakeholders to understand specific needs, design viable IT solutions, and resolve complex cross-functional issues.

Professional Development

• Maintain current knowledge of emerging technologies and industry trends; actively recommend improvements to the IT infrastructure and support processes.

Qualifications:

• Minimum of 2 years of experience as an IT Analyst, Desktop Support Technician, or similar role providing technical support in a corporate environment.
• Demonstrated experience supporting a wide range of operating systems, including Windows and macOS, as well as mobile devices (smartphones and tablets).
• Ability to commit to the required shift of 9:00AM to 6:00 PM EST, 40 hours per week, with occasional additional shifts at Shift4's headquarters in Center Valley, PA.
• Advanced technical knowledge in software and applications administration (e.g., Microsoft 365/Google Workspace).
• Advanced understanding of fundamental networking concepts, including TCP/IP, DNS, DHCP, VPN, and firewalls.
• Proven knowledge of Active Directory administration, user access management, and governance tools.
• Solid knowledge of computer hardware troubleshooting and repair.
• Familiarity with virtualization technologies (e.g., VMware or Hyper-V).
• Experience with remote access and VPN technologies.
• Proven ability to respond to and participate in the resolution of production issues (during business hours and on-call rotation with advanced notice).
• Exceptional ability to manage, prioritize, and drive to resolution multiple tasks and issues simultaneously.
• Ability to communicate clearly and effectively while under pressure.
• Strong written and verbal communication skills in English with the ability to effectively translate technical information for non-technical end-users.
• Direct experience in a high-volume, customer service-focused IT environment.
• Strong analytical and logical problem-solving skills.
• A strong drive for task completion and a high degree of self-sufficiency.

Preferred Skills (Highly Desirable):

• Relevant industry certifications such as CompTIA A+, Network+, or Security+ or equivalent professional certifications.

#LI-BN1

Shift4 is expanding globally and hiring for a newly-created role! We are seeking a key Lead FP&A (Financial Planning & Analysis) Business Partner to support our Product Organization. You will be the financial architect embedded within our Product and Engineering teams, helping to steer the ship for our flagship products, payments platforms, and international expansion initiatives.

Responsibilities

You will serve as the strategic "co-pilot" to our Product leaders, ensuring that our innovation is backed by rigorous financial logic and high-yield ROI.

• Strategic Business Partnering: Act as the primary financial advisor to the Product Organization. You’ll translate complex product roadmaps into financial forecasts and help leaders make data-driven decisions on resource allocation.
• Go-To-Market (GTM) Support: Partner with the Product Marketing and commercial teams to build financial models for new product launches, tracking payback periods, LTV:CAC, and attach rates.
• Full-Cycle Financial Management: Lead the annual budgeting and monthly forecasting processes for the Product org. You’ll own the "why" behind the numbers, providing deep-dive variance analysis that goes beyond the spreadsheet.
• Performance Metrics & Reporting: Develop and monitor KPIs specific to our verticals and product-level P&Ls. You’ll turn raw transaction data into actionable insights for the executive team.
• Investment ROI & Modeling: Build robust, driver-based models to evaluate the financial viability of new features, strategic acquisitions, and international expansion .
• Operational Excellence: Partner with the Accounting team during the close cycles to ensure accuracy in R&D capitalization and departmental spend.

Qualifications

• 4–6 years of experience in FP&A, Corporate Finance, or Strategic Planning, ideally within the Fintech, Payments, or SaaS sectors.
• High proficiency in financial modeling and a "product-first" mindset. You understand how a line of code translates into a transaction fee or a subscription renewal.
• Expert-level Excel/Google Sheets skills. Experience with ERP/Planning tools and BI tools is a major plus.
• You embody our core values of Boldness, Excellence, Ownership, and Trust. You don't wait for permission to solve a problem; you own it from end-to-end.
• Ability to present complex financial data to non-finance "Product People" in a way that is clear, compelling, and actionable.
• Solid communication skills in English, both verbal and written.

We are seeking a commercially oriented Legal Counsel with strong experience in commercial contracts and data privacy within the fintech or payment sector to join the Commercial Legal Team, Europe.

This role is open to candidates based in Spain, Italy, the UK, Malta or Germany.

The ideal candidate will support the company’s business growth by providing practical, risk-aware legal advice while ensuring compliance with company’s policies and applicable regulations.

Key Responsibilities:

• Draft, review, and negotiate a wide range of complex commercial agreements, including partnership and client contracts.
• Support the sales team by helping structure deals, enable innovation, and drive commercial initiatives while identifying legal risks and providing practical solutions.
• Provide data protection and privacy advice, including GDPR and other applicable frameworks.
• Collaborate with different stakeholders in the company.
• Develop templates, training materials and draft privacy related policies.

Qualifications & Experience:

• Law degree.
• 5+ years of experience practicing law in Europe, either at a Law Firm or as an in-house counsel, in fintech or payments environment.
• Strong experience in commercial contracts, negotiations and data protection/privacy law (e.g., GDPR, UK GDPR, CCPA).
• Excellent drafting and negotiation skills with a business-focused approach.
• Fluent in English (both written and spoken).
• Additional language proficiency (in either Spanish, Italian, German or other European language) are a significant advantage.
• Proven ability to work independently and collaboratively in a fast-paced, global environment.

Preferred Attributes

• Pragmatic and commercially minded.
• Strong interpersonal skills and a collaborative approach.
• Interest in innovation, technology, and financial services.

#LI-EB1

The Onsite POS Installer, Associate is responsible for the full integration of Point-of-Sale (POS) systems and peripherals at merchant locations. This role requires technical expertise, coordination with merchants, and training clients on the POS ecosystem. Installers will also participate in enterprise-level projects and assist with feedback on software/hardware beta testing.

This role is in the Pensacola FL area. 

Responsibilities:
●    Perform complete POS system and peripheral installations, including hardware, software, network setup, and configuration.

●    Conduct site surveys and troubleshoot network or cabling issues.

●    Test hardware, software, and credit card processing with minimal remote support.

●    Provide merchant training on POS systems and ensure satisfaction during and after installation.

●    Document installations and provide photos of work performed.

●    Participate in enterprise account installations under the guidance of Tier 2/3 installers or managers.

●    Travel locally (within 200 miles) and occasionally nationally for installations as needed. 

●    Maintain inventory of equipment and manage requisitions.

●    Participate in recurring training on the Shift4 product suite.

●    Track and submit monthly expense reports.

●    Adhere to safe driving practices and maintain reliable transportation.

●    Work flexible hours, including on-call, early mornings, late nights, and weekends as required.

Qualifications:
●    High school diploma or equivalent; Bachelor’s degree in a technical field preferred.

●    At least 1 year of experience installing or supporting POS products.

●    Technician background in network/computer troubleshooting or installation.

●    Experience with hand tools and lifting up to 50 pounds.

●    Proficiency in Microsoft Office Suite and Google Docs.

●    Good driving record and willingness to travel on short notice.

●    Friendly, professional, and enthusiastic demeanor.

●    Ability to follow directions, retain new information quickly, and exercise good judgment.

●    Preferred: technical certifications (CompTIA A+, Net+, MCP), 2+ years of customer service/technical support, experience in banking/credit card processing, fielding escalations, bilingual (English/Spanish).

The Paralegal, Subsidiary Governance supports the Corporate Governance function with primary responsibility for entity management across Shift4’s global corporate structure. This role ensures that all domestic and international subsidiaries remain in good standing through accurate recordkeeping, timely regulatory filings, and effective coordination of corporate actions. The paralegal partners closely with internal stakeholders and external service providers to maintain statutory compliance and support financing, acquisitions, and other strategic initiatives. 

Location: Tampa, FL or Center Valley, PA office 

Responsibilities:

Entity Lifecycle Management

• Support the full lifecycle of legal entities, including formation of new subsidiaries, dissolutions, mergers, and restructurings.
• Maintain accurate corporate records reflecting ownership, directors, officers, and registered agent information.

Database & Records Administration

• Serve as administrator for entity management software, ensuring real-time accuracy of governance data and documentation.
• Maintain statutory registers, minute books, and related corporate records in accordance with legal requirements.

Regulatory Compliance & Filings

• Prepare and submit annual reports, certificates of authority, jurisdictional withdrawals, and other required filings.
• Track filing deadlines across multiple jurisdictions to ensure subsidiaries remain in good standing.

Corporate Secretarial Support

• Draft and manage corporate governance documents including written consents, board resolutions, meeting minutes, and officer certificates.
• Support due diligence requests related to financing, acquisitions, and audits.

Global Subsidiary Governance

• Coordinate with international service providers and outside counsel to meet local statutory obligations.
• Manage document legalizations, apostilles, and cross-border corporate formalities.

Cross-Functional Partnership

• Act as liaison to Tax, Treasury, and Finance teams to provide entity data, organizational charts, and KYC documentation.
• Support bank account openings, audits, and internal reporting requirements.

Qualifications

• Education: Bachelor’s degree and/or ABA-approved paralegal certificate, or equivalent transferable experience.
• Experience: Minimum of 2 years in corporate governance, entity management, or related paralegal role.
• Technical Skills: Experience with entity management databases preferred; proficiency with Microsoft Office and Google Workspace required.
• Core Competencies:
• • • Exceptional attention to detail and organizational discipline
    • Strong written and verbal communication skills
    • Ability to manage multiple deadlines across jurisdictions
    • Discretion in handling confidential corporate information

Shift4 is expanding globally and hiring a new Partner Manager, Marketplace!

The SkyTab Marketplace connects restaurant operators with the third-party software they need to run their business — from online ordering and reservations to accounting, loyalty, and beyond. Partners are the lifeblood of that ecosystem, and this role exists to recruit them, onboard them successfully, and help them thrive on the platform.

As Partner Manager, you'll own relationships with a portfolio of technology partners — managing the full lifecycle from initial outreach through launch and ongoing growth. You'll be the primary point of contact for partners, the internal advocate for their needs, and the person accountable for making sure integrations are live, healthy, and driving value on both sides.

This role is based onsite available at any of the following Shift4 locations: Tampa, FL / Atlanta, GA / Center Valley, PA 

Responsibilities

• A relationship builder: You're energized by talking to people, earning trust, and building long-term partnerships. You know how to manage expectations, navigate friction, and keep relationships productive even when things get complicated.
• Organized and accountable: You're managing multiple partners at different stages simultaneously. Nothing falls through the cracks. You track your pipeline, follow through on commitments, and flag issues before they become problems.
• A clear communicator: You can explain a technical integration requirement to a non-technical partner contact and translate partner feedback into something actionable for an internal product team. You write well and present confidently.
• AI-native in how you work. You've integrated AI tools into your day-to-day — drafting partner communications, researching the competitive landscape, summarizing meeting notes, building trackers and outreach templates.
• Commercially minded: You understand that partnerships need to drive business outcomes — for the partner and for Shift4. You think about partner performance, integration adoption, and revenue contribution, not just relationship health.
• Curious about the restaurant tech ecosystem: You follow what's happening in the space, know who the key players are, and bring informed perspective to conversations about which partners belong on the platform and why.

What Success Looks Like

Six months in:

• You've onboarded several new partners through the full launch process and have a clear handle on what makes an onboarding go smoothly vs. not.
• You have active, productive relationships with your partner portfolio — partners know who you are and feel supported.
• You understand the marketplace inside out: how integrations work, what operators care about, and where the current gaps are.

One year in:

• Your partner portfolio is growing — both in the number of live integrations and in adoption by SkyTab operators.
• You've identified which partner relationships have the most upside and are actively developing those into deeper engagements.
• You're contributing to how we think about partner recruitment — which categories to prioritize and which partners to go after.

You Should Know

This is an externally-facing role with real accountability for outcomes. Partners will look to you for answers, timelines, and solutions — you need to be comfortable owning that even when you have to go find the answer internally.

Integrations have a technical dimension. You don't need to be an engineer, but you'll be working with partners on API-based integrations and will need to get comfortable with the basics — reading documentation, understanding what's technically feasible, and knowing when to pull in engineering support.

The marketplace is still growing. You'll be working in a space that's actively being built, which means some processes will be undefined and some paths will need to be created. Comfort with ambiguity and a bias toward action are important.

Qualifications

• 7+ years in partner management, business development, account management, or a similar externally-facing role — ideally in technology, SaaS, or restaurant/hospitality tech.
• Track record of managing multiple partner or customer relationships simultaneously with strong follow-through.
• Comfortable working with technical concepts and partner-facing API integrations — prior experience in a tech-adjacent role is a plus.
• Strong written and verbal communication skills in English — you can represent Shift4 professionally in any partner interaction.
• Experience working cross-functionally with product, engineering, and commercial teams.
• Familiarity with the restaurant tech ecosystem a plus — you know the key players and understand the problems operators are trying to solve.

Why This Role Matters

The SkyTab Marketplace exists to give operators access to a curated ecosystem of tools that work together seamlessly. The Partner Manager is the person who makes that ecosystem real: recruiting the right partners, getting them live, and ensuring the integrations operators depend on are healthy and growing.

This is a high-impact, high-visibility role that sits at the intersection of product, commercial, and technology. If you want to help shape the restaurant tech ecosystem and build something operators genuinely rely on, this is the role.

#LI-BN1

Shift4 is expanding globally and hiring Customer Service, Associates to work with customers!

This is an onsite opportunity based at Shift4's office in Las Vegas, NV operating in a 24/7 call center.

Summary
The Payments Support Associate provides frontline support for Shift4 products and services, including Lighthouse Transaction Manager (LTM), Universal Transaction Gateway (UTG), Skytab Solo, and POS integrations. This role assists customers with troubleshooting, problem resolution, and general support inquiries, while collaborating with internal teams, resellers, and partners to ensure seamless operations.

Responsibilities

• Provide customer support via phone, email, chat, and ticketing systems.
  
  
• Assist customers with website navigation, statements, contracts, payments, and POS issues.
  
  
• Troubleshoot credit card, gift card, and POS processing issues.
  
  
• Collaborate with resellers, partners, and internal teams to resolve integration problems.
  
  
• Track and document support interactions, maintaining clear and accurate records.
  
  
• Stay up-to-date on software updates, product changes, and company policies.
  
  
• Manage multiple support tasks efficiently across channels.
  
  
• Participate in team meetings and contribute suggestions for process improvements.
  
  
• Support departmental goals and 24/7 operations with flexible work hours.
  
  
• Perform additional duties as assigned to support overall team success.
  
  

Qualifications

• High school diploma or equivalent required; Associate’s degree or relevant tech support experience preferred.
  
  
• Strong customer service, communication, and problem-solving skills.
  
  
• Ability to explain technical concepts clearly and simply.
  
  
• Positive, collaborative, and team-oriented attitude.
  
  
• Quick learner with adaptability in a fast-paced environment.
  
  
• PC hardware/software troubleshooting experience.
  
  
• Proficiency in Microsoft Office Suite or Google Workspace.
  
  

Optional Qualifications

• Experience with credit card terminals or POS systems.
  
  
• Familiarity with payment processors and settlement procedures.
  
  
• Knowledge of Micros/Oracle POS systems.
  
  
• Fluency in written and spoken Spanish.
  
  

#LI-SM2

Shift4 is expanding globally and hiring POS Technical Support Representatives to work with customers!

This is an onsite opportunity based at Shift4's Las Vegas, NV office. 

The SkyTab POS Support Associate provides technical support for SkyTab POS systems and credit card terminals. This role diagnoses, troubleshoots, and resolves customer issues via multiple communication channels while maintaining high standards of customer service. Representatives collaborate with internal teams and contribute to terminal/system performance improvements and merchant satisfaction.

Responsibilities

• Listen attentively to customer needs and concerns; demonstrate empathy while building rapport.
  
  
• Identify and resolve terminal/POS system issues through logical troubleshooting.
  
  
• Analyze call logs to identify trends and underlying problems.
  
  
• Provide solutions by guiding merchants through corrective steps.
  
  
• Research and resolve credit card terminal issues for merchants and external sales partners.
  
  
• Receive and resolve inbound calls, emails, chats, tasks, and tickets.
  
  
• Maintain cooperative and professional relationships with coworkers, supervisors, customers, and the public.
  
  
• Complete projects under tight deadlines while managing competing priorities.
  
  
• Demonstrate exemplary performance and attendance.
  
  
• Be flexible in work hours to support 24/7 Call Center needs.
  
  
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent required.
  
  
• 2+ years of technical support/troubleshooting experience.
  
  
• Experience with credit card terminals, POS equipment, registers, touch screens, and scanners is a plus.
  
  
• Excellent listening, written, and verbal communication skills.
  
  
• Strong problem-solving skills with attention to detail.
  
  
• Ability to handle multiple tasks simultaneously in a fast-paced call center environment.
  
  
• Ability to interact and coordinate with other departments.
  
  
• Adaptable to change and creative in problem-solving.
  
  
• Proficient in relevant computer applications.
  
  
• Bilingual (English/Spanish) is a plus but not required.
  
  
• Experience in banking or credit card processing preferred.
  
  
• Knowledge of customer service core principles and practices.
  
  
• Familiarity with Microsoft Office Suite.
  
  

#LI-SM2

Software Engineer, Senior

Shift4 is expanding globally and we are looking for a key software developer to join our innovative Software Engineering team! This opportunity involves designing, developing and deploying Shift4’s Commerce Engine payment solution that delivers a modern and integrated payment processing experience at Retail, Restaurant, and Hotel merchants.

The focal point of the solution consists of well-designed and highly functional business apps deployed on custom payment hardware. We have an ambitious product roadmap for this platform and are looking to expand the team with the best and brightest to ensure we continue to drive the industry with our innovative solutions and change the basis of competition.

This role is onsite and can be based at either of the following Shift4 locations:  Las Vegas, NV, U.S.A. or Vancouver, BC, Canada

Relocation assistance may be available. 

Responsibilities

• Translate high-level requirements to actionable tasks and deliverables.
• Contribute to architecture and design in a multiplatform ecosystem.
•  Design and build distributed software services for transaction processing.
•  Produce high quality software that is unit tested, code reviewed, and continuously integrated.
•  Collaborate with the Quality assurance team in test planning and test coverage.
•  Collaborate with DevOps and CI/CD in operational visibility, triaging incidents, and deployment planning.
• A disciplined approach to development, code review, testing, documentation and code structure in a team environment.
• Actively participate in growing and coaching fellow team members.
• Understand future business goals from Product Owners and make sure architecture and system design can support those goals.
• Build proof-of-concepts to validate architectural and design choices and evangelize those technical choices to other teams.
• Able to understand, diagnose and then solve deep technical and performance issues across the product.
• Provide development support to resolve any issues with technical systems and applications.

Qualifications

• 5+ years of Software Engineering experience in Coding, Designing and Developing software.
• Proficient in C and exposure to Object Oriented languages like C++, Java, Python or Kotlin.
• Adept in gathering and interpreting requirements, translating requirements into system definitions and solutions and creating detailed documentation.
• Ability to write modular, maintainable code with unit tests ensuring complete code coverage and adhering to coding standards.
• Troubleshoot and resolve complex issues in embedded systems to debug and optimize system performance.
• Experience with Code repository management, code merge and quality checks, continuous integration and automated deployment and management using tools like Jenkins, Git.
• Experience working in an agile environment and familiarity with Jira, Confluence etc.
• Excellent communication skills and a quick problem solver.
• Bachelor's degree in Computer Science, Software Engineering or equivalent. Experience in lieu of a degree may be considered. 

Preferred Skills:

• Previous experience in the cards and payments industry is positive but not mandatory.
• Expertise around Point of Sale, Payment SDKs, and POS hardware experience is a big plus.

#LI-BN1

Shift4 is expanding globally and we are seeking a Senior Technical Business Analyst with a Business Intelligence focus to join our Information Technology Group. In this role, you will gather and translate business requirements into actionable insights, ensuring the effective flow of information and data across the organization. You will collaborate with stakeholders to define, validate, and deliver business intelligence (BI) solutions, leveraging strong analytical skills, technical expertise, and communication abilities to support organizational goals. 

This role is onsite and can be based at any of the following Shift4 locations: Tampa, FL / Atlanta, GA / Las Vegas, NV / Center Valley, PA

Responsibilities

• Collaborate with stakeholders to understand and translate business needs into clearly defined, documented requirements for bugs, enhancements, and system developments.
• Create and maintain deliverables including vision/scope documents, requirements, mockups, designs, and flow diagrams.
• Manage stakeholder requests using established SDLC practices to maintain accountability and traceability.
• Conduct User Acceptance Testing (UAT) with stakeholders to validate that deliverables meet requirements and customer needs.
• Provide support in creating and tracking project deliverables and work items in the ticket tracking system.
• Contribute to and enforce the adoption of Business Intelligence solutions across teams.
• Support the development of key metrics and shared goals to measure success.
• Ensure BI governance, data accuracy, and effective communication of insights to cross-functional stakeholders.

Qualifications

• 5+ years of experience in business analysis of data movement and business intelligence reports.
• Advanced experience with requirements elicitation, stakeholder management, and solution documentation.
• Proficiency in BI tools such as Tableau and ETL tools.
• Experience with data sources including AWS Redshift, Postgres, SQL Server, Amazon Athena, Excel, and flat files.
• Strong SQL skills (T-SQL, MySQL, PostgreSQL).
• Experience working with large datasets, Enterprise Data Warehouses, and Dimensional Databases.
• Advanced understanding of SDLC processes and experience with Agile frameworks (KANBAN, Scrum).
• Familiarity with Jira and Confluence is a plus.
• Excellent organizational, communication skills (English) and problem-solving skills with the ability to prioritize multiple tasks and adapt to changing priorities.
• Bachelor’s degree in Computer Science, Information Systems, or related field Experience in lieu of a degree may be considered. 
• Certifications in Agile Scrum or PMP are a plus to have.

#LI-BN1

Senior UX / User Experience Researcher

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry.

What we’re looking for

The Merchant Experience team is building a research practice within Shift4 Labs™ a customer-led product incubator purpose-built to design products that propel our Merchants forward. We are looking for an experienced, human-centered User Experience Researcher to support current product initiatives and establish the foundations of the Shift4 Labs design research practice. 

Our initial phase will be focused on establishing a nimble usability evaluation processes and formalizing our customer insights.  Ultimately, we hope to grow the research practice within Shift4 Labs to incorporate more generative research activities.  

The ideal candidate for this role is a highly skilled product researcher with a deep understanding of the role customer research plays in creating best-in-class experiences with an equal mix of usability and desirability. The candidate should have a balanced view of the relationship between customer needs and business goals and be able to articulate clear and practical insights to internal stakeholders.  

This role is onsite and can be based at any of the following Shift4 locations: Tampa, FL (preferred location) / Atlanta, GA / Center Valley, PA / Las Vegas, NV / Toronto, Canada

Relocation assistance may be available. 

Responsibilities

• Plan and implement necessary research initiatives based on product roadmaps and organizational initiatives.  
• Author and conduct various types of usability evaluations, including moderated, unmoderated, and prototype testing which may include  experiments, t-tests, A/B tests, and other data analysis.
• Apply diverse research methods such as interviews, surveys, contextual inquiries, ethnography, and diary studies to address key questions.  
• Facilitate workshops and collaborative sessions to assist customers in articulating business needs. 
• Create process flows, wireframes, mockups and functional prototypes to effectively communicate design strategies and detailed interaction behaviors. 
• Synthesize findings into clear, actionable insights and influence key stakeholders through storytelling and evidence-based recommendations.
• Help build product metrics measurement programs, platforms and reporting mechanisms to scale growing organizational needs.
• Develop and maintain a repository of research findings and standard methodologies to promote organizational learning and drive continuous improvements. 

Qualifications

• 7+ years hands-on of experience in UX research with a focus on usability testing and mixed-method studies.
• Excellence in evaluative research (e.g., usability testing, prototype validation, A/B testing).
• Excellent written communication, presentation, and interpersonal skills in English; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
• Focused interest in growing into the generative research insights arena of UX. 
• Ability to independently drive multiple concurrent projects in an agile environment.
• Experience in complex B2B SaaS or enterprise platforms with multiple personas.  
• A robust portfolio showcasing prior research projects with both desktop + mobile research outcomes. 

Preferred Skills (Additional skills that are a plus to have):

• Working knowledge of Figma. 

#LI-BN1

Shifft4 is expanding globally and we are adding to our teams, seeking a Senior Workday Reporting & Analytics Analyst to drive the design, development, optimization, and delivery of Workday reports, dashboards, and analytics solutions that empower data-driven decision-making across the organization. This role will be a technical expert in Workday reporting capabilities, including calculated fields and Workday Prism Analytics, and will collaborate closely with HR, IT, and cross-functional partners to translate business needs into scalable reporting solutions. This individual will be central to advancing self-service reporting, improving data quality, and enabling HR and business leaders with actionable insights.

This role is onsite and can be based at any of the following Shift4 locations: Tampa, FL / Center Valley, PA / Atlanta, GA

Key Responsibilities

• Design, build, test, and maintain Workday reports using standard and advanced reporting tools (Matrix, Composite, Trending, etc.) and calculated fields to meet operational and strategic needs.
• Develop and optimize Workday dashboards, Discovery Boards, and visual analytics that support managers, HR partners, and leadership.
• Lead requirements gathering with HR stakeholders, translating business needs into efficient, scalable reporting solutions.
• Build and maintain Workday Prism data models that integrate multiple sources and enhance reporting capability.
• Troubleshoot, analyze, and resolve issues with existing reports and dashboards, ensuring data integrity and performance.
• Partner with HR, IT, Finance, and other teams to surface analytics needs, prioritize deliverables, and support data governance.
• Support testing, validation, and enhancement activities for Workday releases and new module rollouts.
• Document reporting logic, data models, user guides, and best practices; create job aids and training materials to increase self-service adoption.
• Assist in defining reporting standards and governance frameworks to ensure consistency across the enterprise.
• Collaborate on HR process improvement, identifying opportunities to automate manual tasks and improve data flows.
  
  

Required Qualifications

• Bachelor’s degree in Information Systems, HRIS, Data Analytics, Business, or related field (or equivalent experience).
• 5+ years of experience in Workday reporting and analytics, including hands-on design of complex reports and dashboards.
• Proficiency in Workday reporting tools, including advanced reporting and calculated fields.
• Strong analytical, problem-solving, and detail-oriented skills.
• Excellent communication skills in English, including the ability to explain technical concepts to non-technical audiences.
• Proven ability to manage multiple priorities and deliver projects on time.
  
  
  

Preferred Qualifications

• Workday Certification(s), especially in Reporting or Prism.
• Experience working with Workday Prism Analytics and multi-source data models.
• Experience with HR data governance, KPI definition, and reporting standards.
• Familiarity with Workday Security roles and access structures.
• Prior experience in HR/People Analytics context or large global organizations.
  
  

Core Competencies

• Technical Mastery: Deep understanding of Workday reporting capabilities and data structures.
• Analytical Acumen: Ability to interpret complex datasets and build meaningful insights.
• Collaborative Execution: Works cross-functionally to deliver practical solutions.
• Business Impact Focus: Oriented toward delivering operational and strategic value through reporting and optimization.

What You’ll Do Now and Grow Into

The Senior Workday Reporting & Analytics Analyst will be a core member of the HR Analytics department, advancing our reporting maturity, expanding self-service capabilities, and enabling leaders with timely, accurate insight. Over time, this role will help define reporting best practices, drive process efficiency, and contribute to strategic workforce analytics initiatives that shape decision-making across the company. 

#LI-BN1

The Settlements Sr Associate is responsible for the end-to-end execution and authorization of settlement processes, ensuring high system integrity and operational efficiency. This role combines hands-on technical management of SWIFT/SEPA transactions with cross-functional collaboration to resolve complex queries and implement system enhancements. The ideal candidate is a meticulous, remote-ready professional with banking experience who can document internal procedures and drive the team toward achieving critical KPIs.

Responsibilities will include:

• Manage and execute all settlement related processes (creation, maintenance, authorizations & investigation) using CRM and Settlement Systems.
• Collaborate with internal Teams (Tech, Underwriting, Finance, CRM, Legal) and customer-facing Teams (Sales, Client Relations) as needed.
• Handle internal and external queries related to the settlements processes and systems; monitor system health, raise tickets, and liaise with Technical Teams to resolve issues. Escalate to the Settlements Supervisor.
• Execute required daily system actions including processes, report generation, and other tasks assigned by Settlements Supervisor.
• Participate in testing, new project implementations, and related initiatives; document tasks accordingly.
• Assist with implementing new features and products; propose enhancements or corrective actions for processes or systems.
• Design, maintain, and document internal Settlements Team procedures; provide guidance or training to new team members and cross-department colleagues.
• Maintain an up-to-date knowledge base with manuals and procedures related to the Team’s operations.
• Maintain consistent communication with internal teams regarding critical tasks and processes.
• Monitor department KPIs and strive to achieve targets.

The ideal candidate will bring:

• A-Level qualification or higher.
• A Diploma in Banking will be considered as an asset.
• Experience in payments, money remittance, or similar financial environments.
• Banking industry experience is beneficial.
• Familiarity with payment types such as SWIFT, SEPA, and TARGET.
• Highly organized, meticulous, and able to work independently.
• Strong attention to detail, flexible, and collaborative in a remote environment.

Compensation:

Shift4 applies a structured, market-informed approach to compensation.

Salary ranges are developed based on objective, gender-neutral criteria, such as internal job levels, scope of responsibilities, and external market data. The range listed for this position reflects the expected hiring range for qualified candidates and corresponds to the level and requirements of the role.

Actual compensation may vary depending on various factors, such as experience, skills, qualifications, work location, and market conditions. Shift4’s compensation structures are subject to periodic review and ongoing alignment across regions. Additional components such as variable remuneration or other benefits may also apply based on eligibility and role type.

Salary Range: € 26,000 - € 32,000

Benefits of working for Shift4:

Join Shift4 and enjoy a work environment that prioritizes flexibility and well-being. We embrace a hybrid working model, offering our team the flexibility to balance time between remote work and our modern, welcoming offices located in the heart of Valletta, Malta's historic capital.

Our standard remuneration package is comprehensive, including private health, dental, and life insurance, as well as parking allowance, preferential home rates, and a company pension plan (with APS). We are committed to supporting our employees' well-being through our Mental Health Program, family-friendly measures, an equipped canteen with free breakfast, and exciting company events.

Shift4 is looking for a strategic, creative, and data-driven Social Media Sr Manager to own and elevate our social media presence. Reporting to the Director of Digital Marketing, this role will lead the development and execution of a comprehensive social media strategy that strengthens brand awareness, drives engagement, and supports business growth across key audiences. You’ll be equal parts strategist, storyteller, and community builder—someone who understands how to turn complex products into compelling narratives and thrives in a fast-paced, high-impact environment.

Location: Las Vegas, NV or Center Valley, PA office Hybrid schedule 

Key Responsibilities:

• Strategy Development:
  • Develop and execute a cohesive social media strategy in alignment with overall marketing goals.
  • Identify target audiences and create content that resonates with them across various platforms.
• Content Creation:
  • Create and curate engaging and shareable content, including text, image, and video content.
  • Work closely with design and content teams to produce high-quality visuals and multimedia elements.
  • Collaborate with influencers, partners, and brand ambassadors to amplify reach and drive brand advocacy through strategic partnerships and collaborations.
• Platform Management:
  • Manage and optimize social media accounts on platforms such as Facebook, Instagram, Twitter, LinkedIn, and others.
  • Stay updated on platform algorithm changes and industry trends to adjust strategies accordingly.
• Community Engagement:
  • Foster and nurture a positive and active community around our brand.
  • Respond to comments, messages, and mentions in a timely and authentic manner.
• Analytics and Reporting:
  • Utilize analytics tools to measure the performance of social media campaigns and adjust strategies accordingly.
  • Prepare regular reports on key social media metrics and present insights to the marketing team.
• Campaign Development:
  • Plan and execute social media campaigns, contests, and collaborations to promote brand awareness and engagement.
  • Collaborate with cross-functional teams to integrate social media into broader marketing initiatives.
• Monitoring and Trend Analysis:
  • Monitor industry trends and competitor activities to identify opportunities for innovation.
  • Stay informed about social media best practices, emerging platforms, and technologies.

Qualifications:

• Bachelor's degree in Marketing, Communications, or a related field.
• Proven experience as a Social Media Director or similar role.
• Strong understanding of social media platforms, algorithms, and best practices.
• Excellent written and verbal communication skills.
• Proficiency in social media management tools and analytics platforms.
• Creative thinking and the ability to generate innovative content ideas.

If you are passionate about social media, have a track record of successful campaigns, and are ready to take on a leadership role in shaping our online presence, we encourage you to apply. Join us in building a strong and engaging social media community for our brand!

Shift4 is expanding globally and seeking a mid-level Software Engineer to contribute to the development and maintenance of Shift4’s production systems. This role involves writing clean, modular, and maintainable code, participating in code reviews, deploying builds to a continuous integration pipeline, and owning major projects. As an integral member of the engineering team, the individual will collaborate on architecture design, optimize existing systems, and build scalable applications.

This role is based onsite at Shift4's headquarters in Center Valley, PA. 

Responsibilities

• Contribute stable, well-written code to the production system.
• Provide detailed feedback for colleagues via code reviews to ensure code quality.
• Begin learning and understanding new languages or frameworks.
• Deploy multiple builds to a continuous integration pipeline with minimal issues.
• Write and maintain test cases for various projects to ensure code quality.
• Set up and manage staging and production environments for development.
• Own and deliver at least one major project with successful outcomes.
• Contribute to architecture design for both large and small-scale systems.
• Provide feedback on optimization or refactoring for existing systems to improve performance.

Qualifications

• This is a mid-level role requiring a minimum of 3 years of experience in front-end design and development, including coding in JavaScript, React, CSS, and HTML.
• Experience with Node.js, NextJS, Typescript, React, Git, Tailwind CSS.
• Familiarity with Unix system administration and shell scripting.
• Familiarity with unit testing and high code coverage (Mocha, Xunit experience is a plus).
• Ability to write modular, maintainable, and clean code.
• Experience designing, building, and shipping websites, software, and/or mobile apps.
• Strong communication skills in English with the ability to clearly communicate technical topics to non-technical people.
• Proven ability to work well in a fast-paced, multi-disciplinary team environment.
• Proficiency with Git/GitHub.
• Ability to learn, adapt, and keep an open mind toward new technologies.

Additional experience that is a plus to have:

• Bachelor’s degree in Information Technology, Computer Science, or equivalent preferred.
• Any relevant certifications (Palantir Foundry, Oracle ERP, PMI, etc.) are beneficial but not required.
• Experience working with NextJS applications, NodeJS REST APIs, and backend databases.
• Well-versed in problem-solving, source code management, unit testing, and CI/CD pipelines.

#LI-BN1

Responsibilities

Location  East Burke, VT

In this role, you will have the ability to help a merchant’s business become successful utilizing the latest Point of Sale technology. If you have been looking to add purpose to your career and feel recognized in your position, look no further. As an outside sales account executive, you are the heart of the Shift4 sales force, a driving force for being a leader in Point of Sale systems worldwide. Come join the team and enjoy a successful career with Shift4.

• Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products. 
• Prospect over the phone, face-to-face through networking, and building referral partnerships.
• Assist existing clients with additional add-on services including Hardware, Software, and Professional Services.
• Build relationships with our merchants by listening to their needs/desires and resolving any outstanding needs. 
• Explain the value of Shift4 products through your laptop or Point of Sale device.
• Listen, identify, and qualify sales opportunities to up-sell additional products and services.
• Develop new accounts and target areas for new growth or market value.
• Exhibit a high level of professionalism and apply company policies and procedures to effectively grow market share. 
• Responsible for signing new logos in your assigned territory. 
• Develops knowledge of current products and services as well as changes and updates within the payments industry.
• Maintaining regular communication with your direct manager. 
• Attend weekly meetings to review your Pipeline and forecast new opportunities that you’ll secure.

Qualifications

• Willingness to cold-call and set meetings with potential clients in-person.
• Willingness to close deals in a fast pace sales cycle.
• Requires an entrepreneurial spirit and hunter-like mentality.
• Computer and smartphone literacy.
• Background in door-to-door/outside sales experience.
• Ability to meet sales quotas. 
• CRM experience.
• Restaurant hospitality experience is a plus.

Responsibilities

In this role, you will have the ability to help a merchant’s business become successful utilizing the latest Point of Sale technology. If you have been looking to add purpose to your career and feel recognized in your position, look no further. As an outside sales account executive, you are the heart of the Shift4 sales force, a driving force for being a leader in Point of Sale systems worldwide. Come join the team and enjoy a successful career with Shift4.

• Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products. 
• Prospect over the phone, face-to-face through networking, and building referral partnerships.
• Assist existing clients with additional add-on services including Hardware, Software, and Professional Services.
• Build relationships with our merchants by listening to their needs/desires and resolving any outstanding needs. 
• Explain the value of Shift4 products through your laptop or Point of Sale device.
• Listen, identify, and qualify sales opportunities to up-sell additional products and services.
• Develop new accounts and target areas for new growth or market value.
• Exhibit a high level of professionalism and apply company policies and procedures to effectively grow market share. 
• Responsible for signing new logos in your assigned territory. 
• Develops knowledge of current products and services as well as changes and updates within the payments industry.
• Maintaining regular communication with your direct manager. 
• Attend weekly meetings to review your Pipeline and forecast new opportunities that you’ll secure.

Qualifications

• Willingness to cold-call and set meetings with potential clients in-person.
• Willingness to close deals in a fast pace sales cycle.
• Requires an entrepreneurial spirit and hunter-like mentality.
• Computer and smartphone literacy.
• Background in door-to-door/outside sales experience.
• Ability to meet sales quotas. 
• CRM experience.
• Restaurant hospitality experience is a plus.

Responsibilities

In this role, you will have the ability to help a merchant’s business become successful utilizing the latest Point of Sale technology. If you have been looking to add purpose to your career and feel recognized in your position, look no further. As an outside sales account executive, you are the heart of the Shift4 sales force, a driving force for being a leader in Point of Sale systems worldwide. Come join the team and enjoy a successful career with Shift4.

• Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products. 
• Prospect over the phone, face-to-face through networking, and building referral partnerships.
• Assist existing clients with additional add-on services including Hardware, Software, and Professional Services.
• Build relationships with our merchants by listening to their needs/desires and resolving any outstanding needs. 
• Explain the value of Shift4 products through your laptop or Point of Sale device.
• Listen, identify, and qualify sales opportunities to up-sell additional products and services.
• Develop new accounts and target areas for new growth or market value.
• Exhibit a high level of professionalism and apply company policies and procedures to effectively grow market share. 
• Responsible for signing new logos in your assigned territory. 
• Develops knowledge of current products and services as well as changes and updates within the payments industry.
• Maintaining regular communication with your direct manager. 
• Attend weekly meetings to review your Pipeline and forecast new opportunities that you’ll secure.

Qualifications

• Willingness to cold-call and set meetings with potential clients in-person.
• Willingness to close deals in a fast pace sales cycle.
• Requires an entrepreneurial spirit and hunter-like mentality.
• Computer and smartphone literacy.
• Background in door-to-door/outside sales experience.
• Ability to meet sales quotas. 
• CRM experience.
• Restaurant hospitality experience is a plus.

Responsibilities

In this role, you will have the ability to help a merchant’s business become successful utilizing the latest Point of Sale technology. If you have been looking to add purpose to your career and feel recognized in your position, look no further. As an outside sales account executive, you are the heart of the Shift4 sales force, a driving force for being a leader in Point of Sale systems worldwide. Come join the team and enjoy a successful career with Shift4.

• Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products. 
• Prospect over the phone, face-to-face through networking, and building referral partnerships.
• Assist existing clients with additional add-on services including Hardware, Software, and Professional Services.
• Build relationships with our merchants by listening to their needs/desires and resolving any outstanding needs. 
• Explain the value of Shift4 products through your laptop or Point of Sale device.
• Listen, identify, and qualify sales opportunities to up-sell additional products and services.
• Develop new accounts and target areas for new growth or market value.
• Exhibit a high level of professionalism and apply company policies and procedures to effectively grow market share. 
• Responsible for signing new logos in your assigned territory. 
• Develops knowledge of current products and services as well as changes and updates within the payments industry.
• Maintaining regular communication with your direct manager. 
• Attend weekly meetings to review your Pipeline and forecast new opportunities that you’ll secure.

Qualifications

• Willingness to cold-call and set meetings with potential clients in-person.
• Willingness to close deals in a fast pace sales cycle.
• Requires an entrepreneurial spirit and hunter-like mentality.
• Computer and smartphone literacy.
• Background in door-to-door/outside sales experience.
• Ability to meet sales quotas. 
• CRM experience.
• Restaurant hospitality experience is a plus.

Responsibilities

In this role, you will have the ability to help a merchant’s business become successful utilizing the latest Point of Sale technology. If you have been looking to add purpose to your career and feel recognized in your position, look no further. As an outside sales account executive, you are the heart of the Shift4 sales force, a driving force for being a leader in Point of Sale systems worldwide. Come join the team and enjoy a successful career with Shift4.

• Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products. 
• Prospect over the phone, face-to-face through networking, and building referral partnerships.
• Assist existing clients with additional add-on services including Hardware, Software, and Professional Services.
• Build relationships with our merchants by listening to their needs/desires and resolving any outstanding needs. 
• Explain the value of Shift4 products through your laptop or Point of Sale device.
• Listen, identify, and qualify sales opportunities to up-sell additional products and services.
• Develop new accounts and target areas for new growth or market value.
• Exhibit a high level of professionalism and apply company policies and procedures to effectively grow market share. 
• Responsible for signing new logos in your assigned territory. 
• Develops knowledge of current products and services as well as changes and updates within the payments industry.
• Maintaining regular communication with your direct manager. 
• Attend weekly meetings to review your Pipeline and forecast new opportunities that you’ll secure.

Qualifications

• Willingness to cold-call and set meetings with potential clients in-person.
• Willingness to close deals in a fast pace sales cycle.
• Requires an entrepreneurial spirit and hunter-like mentality.
• Computer and smartphone literacy.
• Background in door-to-door/outside sales experience.
• Ability to meet sales quotas. 
• CRM experience.
• Restaurant hospitality experience is a plus.

Responsibilities

In this role, you will have the ability to help a merchant’s business become successful utilizing the latest Point of Sale technology. If you have been looking to add purpose to your career and feel recognized in your position, look no further. As an outside sales account executive, you are the heart of the Shift4 sales force, a driving force for being a leader in Point of Sale systems worldwide. Come join the team and enjoy a successful career with Shift4.

• Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products. 
• Prospect over the phone, face-to-face through networking, and building referral partnerships.
• Assist existing clients with additional add-on services including Hardware, Software, and Professional Services.
• Build relationships with our merchants by listening to their needs/desires and resolving any outstanding needs. 
• Explain the value of Shift4 products through your laptop or Point of Sale device.
• Listen, identify, and qualify sales opportunities to up-sell additional products and services.
• Develop new accounts and target areas for new growth or market value.
• Exhibit a high level of professionalism and apply company policies and procedures to effectively grow market share. 
• Responsible for signing new logos in your assigned territory. 
• Develops knowledge of current products and services as well as changes and updates within the payments industry.
• Maintaining regular communication with your direct manager. 
• Attend weekly meetings to review your Pipeline and forecast new opportunities that you’ll secure.

Qualifications

• Willingness to cold-call and set meetings with potential clients in-person.
• Willingness to close deals in a fast pace sales cycle.
• Requires an entrepreneurial spirit and hunter-like mentality.
• Computer and smartphone literacy.
• Background in door-to-door/outside sales experience.
• Ability to meet sales quotas. 
• CRM experience.
• Restaurant hospitality experience is a plus.

Responsibilities

Location: Riverside, RI

In this role, you will have the ability to help a merchant’s business become successful utilizing the latest Point of Sale technology. If you have been looking to add purpose to your career and feel recognized in your position, look no further. As an outside sales account executive, you are the heart of the Shift4 sales force, a driving force for being a leader in Point of Sale systems worldwide. Come join the team and enjoy a successful career with Shift4.

• Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products. 
• Prospect over the phone, face-to-face through networking, and building referral partnerships.
• Assist existing clients with additional add-on services including Hardware, Software, and Professional Services.
• Build relationships with our merchants by listening to their needs/desires and resolving any outstanding needs. 
• Explain the value of Shift4 products through your laptop or Point of Sale device.
• Listen, identify, and qualify sales opportunities to up-sell additional products and services.
• Develop new accounts and target areas for new growth or market value.
• Exhibit a high level of professionalism and apply company policies and procedures to effectively grow market share. 
• Responsible for signing new logos in your assigned territory. 
• Develops knowledge of current products and services as well as changes and updates within the payments industry.
• Maintaining regular communication with your direct manager. 
• Attend weekly meetings to review your Pipeline and forecast new opportunities that you’ll secure.

Qualifications

• Willingness to cold-call and set meetings with potential clients in-person.
• Willingness to close deals in a fast pace sales cycle.
• Requires an entrepreneurial spirit and hunter-like mentality.
• Computer and smartphone literacy.
• Background in door-to-door/outside sales experience.
• Ability to meet sales quotas. 
• CRM experience.
• Restaurant hospitality experience is a plus.

Responsibilities

As a Supervisor, POS Support - SkyTab, the individual is responsible for the day-to-day operations of the POS Support department as well as the growth and development of a team of POS Support Representatives. You will be required to monitor live call volume, assist technicians with calls, provide guidance and feedback to improve technicians’ performance. You will also be responsible for reporting call trends to your direct management to help identify areas of improvement or situations that require immediate attention. This job description only constitutes a summary of responsibilities. The expanding nature of the company often requires changing roles and additional responsibilities. This position reports to the POS Manager.

• Monitoring multiple phone queues, including POS Support, and technicians to ensure acceptable Service Levels and Average Handle Times per call
• Identify, report and train on topics that impact the Service Level or Average Handle Time with the goal of improving team performance related to both primary metrics
• Coordinate with Coaching Teams and other members of POS Management to train and develop POS Support Staff
• Coordinate with Development teams as necessary for testing new product release or troubleshooting existing escalations
• Maintain and provide reporting focused on individual employee performance with the goal of improving efficiency and customer experience
• Coordinate with the POS Manager and HR regarding performance reviews, HR policy implementation and other actions
• Escalation management, assigning and if necessary, direct ownership of a case.
• Assists with special projects as needed or requested.
• Ensuring POS Support team is up to date with current technology, policy, procedure, products and services through announcement messages as well as staff meetings

Qualifications

• Must be capable of multi-tasking and coordinating with multiple departments
• Must be able to operate independently and within a team environment
• Ability to remain calm during stressful situations and escalations
• Understanding of various industry types and how POS products impact them
• Ability to analyze employee-related data and make informed judgments based on that analysis
• Must have a strong understanding of the POS product line
• Must have strong understanding of Shift4 internal systems, policies, and procedures
• 3+ Years Shift4 Experience preferred
• Management experience preferred

Anticipated Work Shift: Center Valley, PA

Tuesday - Saturday, 2:00pm - 11:00pm EST