*This is an individual contributor role *

As the Regional Territory Manager, you will be responsible for driving the growth and expansion of Lantern’s provider network, focusing on building relationships with surgeons, facilities, and ancillary healthcare providers across multiple regions. This role combines business development, contract negotiation, and relationship management to onboard top-quality providers into the network. 

Reporting to the VP of Network, you will lead the implementation of our go-to-market strategy to acquire high-value provider partners and secure competitive pricing for the most prevalent and costly episodic procedures. Your efforts will directly contribute to the growth and success of Lantern’s network expansion strategy. 

Location: Remote | USA | Travel Required

Responsibilities:

Identifying Opportunities

• Source new network growth opportunities; identify key players and generate interest in joining the network.
• Leverage existing relationships to uncover new opportunities
• Maintain and expand national prospects within the strategic area of focus for the company.
• Utilize Salesforce to track opportunity pipeline, monitor lead progression, and ensure timely follow-up and conversion.
• Analyze Salesforce data to identify trends, gaps, and areas for strategic outreach.

 Sign New Providers

• Negotiate contracts with a wide range of physicians, facilities, and ancillary provider groups.
• Perform effective presentations and discussions with prospective providers to secure their commitment.
• Work cross-functionally with corporate sales teams to address network needs and ensure alignment with member demand.
• Collaborate with internal departments to ensure seamless onboarding and integration of new providers.
• Maintain accurate and up-to-date records of provider engagement and contract status in Salesforce.
• Own your Salesforce pipeline for network development, ensuring data integrity and completeness across all stages.

Team Culture

• Model and foster a team-centered culture that rewards innovation, effort, and accountability.
• Work collaboratively with cross-functional teams to resolve complex issues and develop proactive solutions.
• Participate in internal projects and non-client related tasks to support broader company goals.
• Infuse team interactions with energy and positivity, contributing to a productive and supportive work environment.

Requirements:

• 3+ years in provider network development with expertise in working with large health systems, hospitals, ambulatory surgery centers, and/or physician practices.
• Proven experience in provider rate negotiation
• Strong background in the sales cycle, from lead sourcing to relationship-building and securing buy-in, with a focus on high-value provider partnerships.
• Excellent communication, negotiation, and presentation skills, with the ability to engage senior management and healthcare clinicians effectively.
• Ability to thrive in fast-paced environments, balancing multiple priorities, meeting deadlines, and adapting to changing demands.
• Willingness to travel 50% of the time and adeptness in using CRM tools and sales technology to track performance

 Preferred Qualifications:

• Sales Technology & CRM Proficiency: Skilled in using sales tools to manage relationships, track performance, and drive network growth.
• Service-Oriented: Demonstrates a generous, go-above-and-beyond approach in interactions with colleagues and stakeholders.
• Resourceful & Tenacious: Persistently pursues success with a creative and resilient mindset, turning challenges into opportunities.
• Relationship Builder: Fosters meaningful connections with others through curiosity, active listening, and insightful questioning.
• Urgency & Energy: Responds quickly to business needs, thriving in fast-paced environments while infusing engagement with high energy and a positive outlook.
• Proactive & Demonstrate GRIT: Continuously seeks improvement, embraces feedback, and demonstrates perseverance in achieving goals.

 Benefits

Provider Success Manager (Territory Manager)

As a Provider Success Manager (Territory Manager), you’ll serve as the primary relationship owner and operational liaison for our valued provider network partners. This role is instrumental in driving provider satisfaction, retention, and performance by ensuring seamless day-to-day collaboration, issue resolution, and strategic alignment with our broader organizational goals. You’ll be the trusted face of our organization for providers, building strong partnerships that grow with us 

Reporting to Director of Network Success, your experience and success at healthcare startups, provider organizations, or consultancies have equipped you with a deep understanding of what it takes to build and maintain successful provider relationships. Now, you're eager to leverage your detail-oriented and highly organized skill set to tackle new challenges in a dynamic, fast-paced environment with significant growth potential.

Location: Hybrid | Dallas, TX or Chicago, IL | Travel Required

Responsibilities:

Provider Relationship Management & Operational Support: 

• Act as the main point of contact for provider clinical and administrative teams.
• Build strong, long-term relationships through regular check-ins and on-site visits.
• Oversee onboarding and ensure a seamless transition into ongoing partnership.
• Resolve day-to-day issues quickly and efficiently by partnering cross-functionally. 

Retention, Growth & Optimization: 

• Develop strategies to enhance provider satisfaction, retention, and performance.  
• Identify opportunities to improve utilization, streamline operations, and grow revenue.
• Use insights from provider interactions to inform internal product and service improvements. 

Cross-Functional Collaboration & Communication: 

• Work cross-functionally with care, claims, product, and marketing teams to ensure provider needs are met.
• Share feedback to improve tools, workflows, and engagement approaches.
• Maintain accurate records in CRM and support engagement campaigns targeting providers.  

Requirements:

• Bachelor’s degree required  
• Experience interacting directly with surgeons specifically, and additionally with key executives within the organizational structure of our provider agreements.    
• 3+ years of job-related experience in a client (provider) relationship development role   
• Direct experience handling portfolios consisting of multiple physician practices, Ambulatory Surgery Centers and Hospitals of differing sized and demographics  
• Ability to engage interpersonally with all levels within an organization, including C-suite   
• Process-driven and strong analytical skills and insights  
• Strong leadership and influence management skills, ability to motivate team members to support client portfolios   
• Ability to thrive in a matrixed organizational structure   
• Motivated team player with a positive collaborative attitude   
• Ability to work in fast-paced, start-up like environment   
• Excellent verbal and written communication skills   

Preferred Qualifications::

• Sales Technology & CRM Proficiency: Skilled in using sales tools to manage relationships, track performance, and drive network growth. 
• Service-Oriented: Demonstrates a generous, go-above-and-beyond approach in interactions with colleagues and stakeholders.
• Resourceful & Tenacious: Persistently pursues success with a creative and resilient mindset, turning challenges into opportunities.
• Relationship Builder: Fosters meaningful connections with others through curiosity, active listening, and insightful questioning.
• Urgency & Energy: Responds quickly to business needs, thriving in fast-paced environments while infusing engagement with high energy and a positive outlook.
• Proactive & Demonstrate GRIT: Continuously seeks improvement, embraces feedback, and demonstrates perseverance in achieving goals. 

 Benefits