*This is an individual contributor role *

As the Regional Territory Manager, you will be responsible for driving the growth and expansion of Lantern’s provider network, focusing on building relationships with surgeons, facilities, and ancillary healthcare providers across multiple regions. This role combines business development, contract negotiation, and relationship management to onboard top-quality providers into the network. 

Reporting to the VP of Network, you will lead the implementation of our go-to-market strategy to acquire high-value provider partners and secure competitive pricing for the most prevalent and costly episodic procedures. Your efforts will directly contribute to the growth and success of Lantern’s network expansion strategy. 

Location: Remote | USA | Travel Required

Responsibilities:

Identifying Opportunities

• Source new network growth opportunities; identify key players and generate interest in joining the network.
• Leverage existing relationships to uncover new opportunities
• Maintain and expand national prospects within the strategic area of focus for the company.
• Utilize Salesforce to track opportunity pipeline, monitor lead progression, and ensure timely follow-up and conversion.
• Analyze Salesforce data to identify trends, gaps, and areas for strategic outreach.

 Sign New Providers

• Negotiate contracts with a wide range of physicians, facilities, and ancillary provider groups.
• Perform effective presentations and discussions with prospective providers to secure their commitment.
• Work cross-functionally with corporate sales teams to address network needs and ensure alignment with member demand.
• Collaborate with internal departments to ensure seamless onboarding and integration of new providers.
• Maintain accurate and up-to-date records of provider engagement and contract status in Salesforce.
• Own your Salesforce pipeline for network development, ensuring data integrity and completeness across all stages.

Team Culture

• Model and foster a team-centered culture that rewards innovation, effort, and accountability.
• Work collaboratively with cross-functional teams to resolve complex issues and develop proactive solutions.
• Participate in internal projects and non-client related tasks to support broader company goals.
• Infuse team interactions with energy and positivity, contributing to a productive and supportive work environment.

Requirements:

• 3+ years in provider network development with expertise in working with large health systems, hospitals, ambulatory surgery centers, and/or physician practices.
• Proven experience in provider rate negotiation
• Strong background in the sales cycle, from lead sourcing to relationship-building and securing buy-in, with a focus on high-value provider partnerships.
• Excellent communication, negotiation, and presentation skills, with the ability to engage senior management and healthcare clinicians effectively.
• Ability to thrive in fast-paced environments, balancing multiple priorities, meeting deadlines, and adapting to changing demands.
• Willingness to travel 50% of the time and adeptness in using CRM tools and sales technology to track performance

 Preferred Qualifications:

• Sales Technology & CRM Proficiency: Skilled in using sales tools to manage relationships, track performance, and drive network growth.
• Service-Oriented: Demonstrates a generous, go-above-and-beyond approach in interactions with colleagues and stakeholders.
• Resourceful & Tenacious: Persistently pursues success with a creative and resilient mindset, turning challenges into opportunities.
• Relationship Builder: Fosters meaningful connections with others through curiosity, active listening, and insightful questioning.
• Urgency & Energy: Responds quickly to business needs, thriving in fast-paced environments while infusing engagement with high energy and a positive outlook.
• Proactive & Demonstrate GRIT: Continuously seeks improvement, embraces feedback, and demonstrates perseverance in achieving goals.

 Benefits

Senior Sales Development Representative

Lantern is looking for a curious, coachable, and relentless Sales Development Representative with a growth mindset — someone hungry to learn, stretch, and make an impact. We’re seeking candidates with experience selling to HR and benefits leaders and a track record of consistently exceeding performance goals. You’ll help expand Lantern’s reach by connecting with decision-makers who care about improving care while reducing waste. In this high-impact role, you’ll partner closely with Marketing and Sales, operate with autonomy, and create conversations that unlock new revenue. You’ll join a team that consistently exceeds targets, gain exposure to seven- and eight-figure enterprise deals, and learn how complex organizations evaluate and buy. Along the way, you’ll work alongside some of the brightest minds in healthcare services, receiving mentorship, real-time feedback, and a fast track to becoming an exceptional seller and future leader.

Location: Remote | USA; New York highly preferred.
If in New York, ability to work hybrid in office.

About you:

• You are energized by purpose and want your work to make a meaningful difference in people’s lives.
• You are intellectually curious, asking “why” to uncover the heart of a prospect’s pain points.
• You thrive in a fast-paced environment and are motivated by goals, growth, and feedback.
• You are a skilled communicator — empathetic, concise, and able to tailor your message to your audience.
• You have experience selling to HR and benefits leaders and a track record of consistently exceeding quota.
• You know how to execute the full outbound motion, including email, cold calls, LinkedIn messages, personalized videos, and more.
• You are data-driven, using metrics to inform your strategy rather than just report on it.
• You love building something new and have a bias toward action.

Responsibilities:

• Drive top-of-funnel activity through outbound prospecting using calls, emails, social, video, and more to reach HR and benefits leaders at mid-size to large employers.
• Craft hyper-personalized outreach that aligns with employer goals, challenges, and existing benefit strategies.
• Qualify leads and set meetings for Account Executives by uncovering real business pain and identifying decision-makers.
• Partner cross-functionally with marketing, sales, and strategy teams to refine messaging and outreach strategies.
• Stay sharp on industry trends, the evolving benefits landscape, and how Lantern complements other vendors.
• Keep your pipeline and activity meticulously updated in Salesforce.
• Test, iterate, and share learnings because we believe the best SDRs are mini marketers and strategic thinkers.

Success looks like:

• Hitting and exceeding quarterly targets.
• Consistently delivering high-quality conversations that uncover real employer pain.
• Becoming a trusted voice for benefits leaders exploring better ways to manage specialty care.
• Demonstrating growth in sales acumen, industry knowledge, and prospecting creativity.

Qualifications:

Required:

• 2+ years of outbound sales or prospecting experience in a B2B environment
• Proven ability to generate pipeline through outbound channels including cold email, phone, LinkedIn, video, and more
• Comfortable using Salesforce, Outreach, LinkedIn Sales Navigator, and ZoomInfo
• Strong written and verbal communication skills with the ability to craft clear and compelling messages that resonate with busy buyers
• Data-driven mindset with a habit of tracking your own performance and iterating to improve
• Organized and detail-oriented with strong follow-up and time management skills
• Growth-oriented with a desire to learn, take feedback, and continuously level up

Preferred:

• Experience prospecting into HR, Benefits, or People teams
• Familiarity with healthcare, employee benefits, or HR tech
• Prior experience collaborating with marketing or demand generation teams
• Exposure to account-based selling or working from a defined target account list
• Interest in healthcare innovation and improving employee wellbeing
• Experience using AI tools to drive productivity and insights highly preferred

Strong Candidates Will:

• Personalize outreach using creativity, relevance, and insight instead of relying on generic templates
• Take full ownership of your pipeline and push through setbacks with a growth mindset
• Collaborate with Account Executives and marketing to turn opportunities into real conversations
• Bring fresh ideas to improve messaging, prospecting strategy, and team performance
• Thrive in a fast-moving environment where priorities shift and experimentation is encouraged
• Balance ambition with empathy to contribute to a high-performing and human-centered team

Benefits

Job Overview:  

The Events Manager will play a key role in executing our event strategy and delivering exceptional experiences that engage and inspire our target audiences. This role oversees the planning, coordination, and execution of events, ensuring alignment with business goals and strong cross-functional collaboration. Events managed in this role include conference sponsorships, tradeshows, field marketing events, hosted events, partner events, and our annual client summit. The ideal candidate is detail-oriented, highly organized, and passionate about creating seamless, impactful events that drive measurable results. This role sits within a high-performing events team that consistently exceeds goals year over year. We operate with a substantial budget, run activations our industry is known for, and have full executive support, a combination that's rare. If you're looking for a place where events are taken seriously and your work genuinely moves the needle, this is it.

Location: 

Remote 

Responsibilities: 

• Manage all aspects of B2B events conception to completion, including venue selection, budget oversight, vendor negotiations, logistics, and on-site coordination. 
• Work closely with internal teams, including marketing, sales, and customer success, to define event strategies and objectives that align with business goals and audience needs.
• Cultivate and maintain relationships with industry partners, sponsors, exhibitors, and other key stakeholders to maximize participation and support for events.
• Partner closely with the content and design teams develop compelling event marketing materials, including invitations, promotional emails, social media content, and signage, to drive attendance and engagement.
• Oversee event registration processes, manage attendee databases, and ensure seamless communication with participants before, during, and after events.
• Coordinate with external agencies, contractors, and vendors to deliver high-quality event production, audiovisual services, catering, and other necessary amenities.
• Monitor event performance metrics, track expenses, generate post-event reports to evaluate ROI, track attribution, and identify areas for improvement. 
• Adhere to internal policies and procedures for event management, including maintaining production books, updating Monday.com boards, tracking budgets, and managing Salesforce campaigns.
• Stay informed about industry best practices, emerging technologies, and innovative event trends to enhance event experiences and drive continuous improvement. 

Requirements:    

• 3+ years of experience in event planning and management, including hands-on experience managing conferences and tradeshow sponsorships in a B2B or corporate environment. Experience in the employer benefits space or healthcare space preferred.  
• Strong project management skills with the ability to multitask, prioritize, and meet tight deadlines in a fast-paced environment.
• Excellent communication, negotiation, and interpersonal skills with the ability to build and maintain relationships with diverse stakeholders.
• Proactive, creative thinker with a strategic mindset and a keen eye for detail.
• Proficiency in project management software like Monday.com, Salesforce, and Microsoft Office Suite.
• Willingness to travel and work flexible hours, including evenings and weekends, as required. 

Strong Candidates Will: 

• Take full ownership of event planning and execution, ensuring timelines, budgets, and goals are consistently met with a high degree of accountability. 
• Develop creative event strategies while being hands-on in the tactical aspects to deliver exceptional experiences and measurable results.
• Build strong, collaborative relationships with marketing, sales, customer success, and external stakeholders to align on goals and maximize event impact.
• Navigate unexpected challenges with a problem-solving mindset, pivoting plans as needed while maintaining focus on delivering high-quality outcomes.
• Maintain a sense of urgency and purpose, ensuring events align with business objectives and contribute to pipeline and revenue growth.
• Demonstrate strong operational and technical proficiency, using event technology and internal systems to drive efficiency, accuracy, and scalable event execution.
• Operate with a high degree of autonomy, proactively identifying needs, solving problems, and driving events forward without requiring step‑by‑step direction. 

Benefits

Client Success Executive (CSE)

The Client Success Team is looking for a Client Success Executive responsible for the short- and long-term success of our largest client relationships.  CS Executives are responsible for developing and executing strategic plans for client accounts and maximizing the value of the Lantern partnership.  The ideal candidate will have a background in strategic client relationship management and sales, with demonstrated success in partnering with clients to achieve their goals and in retaining and growing our relationship with them.  This position requires creative out-of-the-box thinking, a problem-solving and results oriented mindset, and the ability to transform data into actionable insights for clients. Successful Executives are entrepreneurial, excellent communicators, have a growth-minded, and are goal-oriented relationship builders.

Location: Remote | USA | Travel Required

Responsibilities:

• Successfully manage the overall relationship with the client and all stakeholders. 
• Develop service strategy to ensure renewal and growth of client accounts and retention of members for assigned accounts. 
• Develop plans to increase client revenue and profitability through better utilization of network, pricing strategies, and communication of new and enhanced offerings. 
• Ensure both company and client objectives, expectations and goals are being met. 
• Exercise judgement in handling client discussions, escalations and issue resolution. 
• Demonstrate proactive ability to diagnose and fix root cause drivers of service and/or delivery problems.  
• Develop and manage strategic plans in the most proactive and strategic manner possible and find new and innovative ways to show clients the value of the products and services purchased. 
• Proactively identify potential service issues and takes steps to resolve identified issues. 
• Lead and mentor account managers to resolve simple and complex issues as well as develop solutions proactively. 
• Successfully onboard new clients in a manner that sets them up for continued success.  
• Conduct professional and productive in-person meetings with clients.  
• Willingness to travel up to 20% of the time to clients, Lantern headquarters (Dallas) and appropriate industry events.   

Requirements:

• Bachelor’s degree required. 
• Extensive experience in healthcare industry, focus on self-funded benefits industry required.
• 5+ years of job-related experience in a strategic account management role within the human capital, healthcare or benefits industry required. 
• Healthcare start-up experience strongly preferred (point solution, navigation, disease management).
• Direct experience handling portfolios consisting of multiple Fortune 500 and/or large public Sector Clients preferred. 
• Ability to engage interpersonally with all levels within an organization, including C-suite. 
• Process-driven and strong analytical skills and insights.
• Strong leadership and influence management skills, ability to motivate Client Success Managers to support client portfolios. 
• Ability to thrive in a matrixed organizational structure.  
• Motivated team player with a positive collaborative attitude. 
• Ability to work in fast-paced, start-up like environment. 
• Excellent verbal and written communication skills.  
• High energy Level, willing to contribute to establishing a world class corporate culture.  

Benefits