The Role

SharkNinja is evolving its supply chain to meet ambitious right to repair standards around the world. We aren't looking for a theorist; we need a high-octane strategic sourcing professional in Shenzhen to be the "boots on the ground" catalyst within our global cross-functional team (ESG, Supply Chain, Engineering, Quality, Finance).

This is not a theoretical role. You are the bridge between 'Design for Sustainability' and 'Execution for Profitability' in our most critical manufacturing hub. You will provide the field intelligence necessary to design viable replenishment models and own the end-to-end sourcing implementation in Asia, ensuring our repairability programs are scalable, compliant, and cost-effective.

Key Responsibilities

1. Operating Model design & Field intelligence

• Regional Lead: Act as the primary Asia Supply Chain representative on the Global Repairability Task Force. Translate high-level ESG goals into actionable sourcing strategies.
• Supply Chain Architecture: Provide "reality checks" for replenishment models (e.g., Make-to-Stock vs. Make-to-Order, traditional vs. additive manufacturing) based on regional Tier-1 and Tier-2 constraints.
• Cost & Logistics Modeling: Conduct "Total Landed Cost" analysis, factoring in export licenses, tariff engineering, and international trade hurdles to ensure financial viability.
• Lifecycle Insights: Define operational guardrails for spare parts, including Minimum Order Quantities (MOQs), shelf-life management, and end-of-life (EOL) component availability.

1. Sourcing Implementation & Supplier Management

• Replenishment Path Design: Architect the sourcing logic for repair parts from the ground up. You will determine the optimal route (OEM, Tier 2, or aftermarket specialists), balancing high-mix, low-volume agility with minimal lead times, IP security, and supply continuity.
• Pilot-to-Scale Execution: Lead the initial sourcing phase for Shark and Ninja pilot programs, documenting a "playbook" for global expansion across the US and European markets.
• Inventory Optimization: Partner with global planning teams to implement the Asian leg of the replenishment process, balancing maximum coverage with minimal obsolescence waste.

Qualifications & Competencies

Experience

• Industry Tenure: 8+ years in Strategic Sourcing, Global Supply Chain, or Operations, specifically within Consumer Electronics or Small Domestic Appliances.
• Aftermarket Expertise: Proven track record in managing spare parts or aftermarket sourcing programs for a global brand.
• Regional Knowledge: Deep expertise in the China supplier landscape; experience in South East Asia (SEA) expansion is highly preferred.

Technical & Analytical Skills

• Financial modeling: Advanced ability to model scenarios to drive data-led decision-making, e.g., "Make vs. Buy", landed costs, inventory coverage
• Trade expertise: Solid understanding of international trade dynamics, including HS code classification, tariff mitigation, and export restrictions.
• Manufacturing IQ: Familiarity with manufacturing processes to understand how they impact repairability targets and component-level sourcing.

Soft Skills: Driving Results in a Matrix

• Navigating Ambiguity: Comfortable structuring solutions from a "white page" and adapting when leadership doesn't have all the answers.
• Matrix influence: Exceptional ability to communicate complex Chinese manufacturing constraints to Western-centric teams (Engineering, Finance, ESG).
• Proactive Ownership: Demonstrated resilience in driving cross-functional team members who may have competing priorities. You must be comfortable "overstepping" and asserting leadership to ensure projects stays on schedule.
• Language: Fluency in English is mandatory for global collaboration; Mandarin is a significant advantage for negotiations or technical discussion with suppliers.
• Operational flexibility: Ability to balance evening US calls with frequent "boots on the ground" travel (~40%) across China and SEA factory sites.

Why This Role?

At SharkNinja, you won't be a cog in a machine. You will be the solution-oriented problem solver for one of our most complex supply chain projects. You will have the autonomy to build a scalable sourcing framework from the ground up, directly influencing SharkNinja's global sustainability roadmap.

Your Location

This position is CHINA BASED. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Your recruiter will inform you what cities you are able to work from depending on your personal legal working identity and Airbnb internal policies.

The Community You Will Join:

Community Support (CS) has increasingly become a key driver of enabling Airbnb's core business. The Community Support Engineering team is responsible for the world-class technology, architecture, and solutions that power CS at Airbnb. The products and capabilities we build empower our guests and hosts, CS agents, and operations teams around the world. 

As part of the CS Product vision,  we are leveraging AI to transform how we deliver customer service - combining advanced ML/LLM capabilities with the expertise of our Support Ambassadors to create a seamless, high-quality support experience. 

The Difference You Will Make:

As an ML Manager within Community Support Product Engineering in China, you will lead a team of machine learning engineers to research, design, and optimize AI models and services that scale AI-powered products and measurably improve the end-to-end Community Support experience for guests, hosts, and support ambassadors.

What You’ll Do: 

Hire, mentor and guide a dynamic team of highly skilled machine learning engineers, fostering their technical growth and professional development.Proactively take initiatives to drive for outcomes over the scope of the team.Build relationships and drive alignment with stakeholders within Community Support and across external teams.Communicate difficult or complex concepts and decisions clearly and effectively with multiple stakeholders across various functions.Provides critical guidance and input in prioritization over multiple major projects.

• Foster rapid development cycles without sacrificing quality, collaborating closely with platform, backend, and frontend engineers to engineer robust ML models and systems that enhance community support initiatives.
• Uphold Technical Standards: Conduct thorough design and architecture reviews to continually elevate our standards of technical excellence.

Your Expertise:

• Expertise in ML & AI: Deep knowledge of various machine learning and AI methodologies, including LLMs and non-LLMs, tailored for user-facing products.
• Leadership in ML Development: Proven experience in leading teams that develop large-scale ML models and systems to improve online user experiences.
• Management and Mentorship: Strong leadership skills with a track record of nurturing an innovative and collaborative team environment.
• Communication Excellence: Exceptional verbal and written communication abilities, with a keen eye for detail.
• Collaborative Spirit: Demonstrated capability to work effectively with stakeholders at all organizational levels, both internally and externally.
• Problem Solving: Skilled in navigating and resolving ambiguous challenges through proactive and strategic approaches.
• Educational Background: PhD, or Master's degree in Computer Science,  Mathematics, Statistics, or related technical field.
• Industry Experience: 9+ years of experience in building and shipping AI models and products, including 2+ years of experience with LLMs. 
• Leadership Experience: 2+ years managing machine learning teams that deliver large impact.
• Technical Proficiency: Expert knowledge of machine learning algorithms and techniques.
• Continuous Learner: Ability to absorb new concepts quickly and integrate them effectively into business processes.

Our Commitment To Inclusion & Belonging

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

Here are some of the EXCITING things you’ll get to do: 

• Team sport to Deliver 5 star product to consumer 

• You can design any product you want in SharkNinja 

• Pursue and provide creative idea for product 

• Communication with transnational team to achive better results for issues 

• Make things better with detail research 

• Drive incremental change 

• Challenge and be challenge 

• Improve yourself by training, lesson learn and so on 

ATTRIBUTES & SKILLS: 

Responsibilities: 

• Professionally design and develop innovative design solutions and products in a fast-paced team environment. 

• Provide solid modeling and prototype support on technology development and new product development projects. 

• Using sound engineering principles refine concepts into reliable designs that meet performance, compliance, product integrity and aesthetic requirements. 

• Design for manufacturability, for China production environments. 

• Generate part specifications, including detailed drawings and specifications. 

• Communicate design to team members and China factories. 

• Perform product prototyping and testing, write test requests and obtain quotes from internal and external sources. 

• Support continuous improvement of existing products. 

Experience required:   

• Around 5-8 years’ experience in product development in high volume consumer products, Mobile Robotic products preferred. 

• 3D CAD proficiency, design experience in multiple processes such as: plastic injection molding, die-casting, sheet metal, machining processes, and assembly processes. 

• Experience working effectively in a cross-functional team environment is essential. 

• Good knowledge of Design processes, including DFME, FEA, DFM etc. 

Education background required:  

BS in Mechanical Engineering, Electrical Engineering, Robotics or Mechatronics 

Functional Skills/Knowledge: 

• Good command of English speaking and writing. 

• Ability to work with flexible adaptable teams and processes that embrace and cope with change and uncertainty. 

• Ability to support at least multiple projects simultaneously. 

• Detail-oriented, versatile, organized, articulate and professional. 

Other Requirements：  

• Traveling to supplier factory / staying in factory is required 

• Occasional international travel to visit suppliers or other SharkNinja offices may be required. 

• Ability to work under pressure and work overtime if required at peak project times. 

What You’ll Do 

We’re looking for a/an [Job Title] for our [Department Name] team in [Location]. In this role, you’ll be pivotal in [Main Focus of the Role], specifically by: 

• [Responsibility 1] 

• [Responsibility 2] 

• [Responsibility 3] 

What You’ll Bring 

• Experience: [Specify years of experience, e.g., “3-5 years in a Product Design environment”] 

• Education: [Specify requirements, e.g., “Bachelor’s degree in Engineering or related field”] 

• Technical Skills: [List technical skills, e.g., SolidWorks] 

• Interpersonal Skills: [List skills, e.g., positive attitude, teamwork] 

Here are some of the EXCITING things you’ll get to do:

• Work with new product development team to select the best PCBA architecture for the new product development in R&D Phase.
• Define and develop PCBA requirement of electronics system in R&D Phase.
• Support Design Team to develop robust software control algorithm/logics.
• Work with PCBA supplier to develop PCBA for new product in NPD and NPI phase.
• Review PCBA design for safety, reliability and DFM in NPD and NPI phase to make sure the good design quality.
• Implement systematical problem solving approach to find root cause and make correction plan for all the issues in in NPD and NPI phase.
• Implement Design Verification Test in each EB build to evaluate robustness of PCBA design.
• Review and approve PCBA design documents in NPI and Pilot phase.
• Review and approve PCBA manufacture process and test process in NPI and Pilot phase.
• Provide engineering support to achieve best quality and best cost.

You are Expected:

• Good knowledge of design and verification for power supply, micro processer, sensor, heater and motor control etc.
• Good knowledge and skill to design Schematic, PCB layout circuit simulation and software development.
• Good knowledge of safety design to comply with UL and IEC requirement.
• Good knowledge of electronics component selection and verification.
• Good knowledge of design for reliability, DFMEA, RCA etc.
• Good knowledge of design for manufacture and PCBA manufactures process.
• Good knowledge of EMC design and test.
• Good knowledge of PCBA verification test requirement and procedure.
• Good knowledge of 6 sigma.
• Good skill on reading, writing and oral English communication.
• At least 8+ years work experience in PCBA design and manufacture for home appliance or similar electronics system.
• At least 6 years work experience in circuit design includes both analog and digital circuit.
• At least 3 years work experience of software development with C or assembly language.
• Good experience in PCBA manufacture and testing.

Education/Certifications/Affiliations

• Bachelor degree in electrical engineering or related majors.

Travel Requirements

• Be flexible for domestic and international travel.

What You’ll Do 

We’re looking for a/an [Job Title] for our [Department Name] team in [Location]. In this role, you’ll be pivotal in [Main Focus of the Role], specifically by: 

• [Responsibility 1] 

• [Responsibility 2] 

• [Responsibility 3] 

What You’ll Bring 

• Experience: [Specify years of experience, e.g., “3-5 years in a Product Design environment”] 

• Education: [Specify requirements, e.g., “Bachelor’s degree in Engineering or related field”] 

• Technical Skills: [List technical skills, e.g., SolidWorks] 

• Interpersonal Skills: [List skills, e.g., positive attitude, teamwork] 

Here are some of the EXCITING things you’ll get to do: 

• Team sport to Deliver 5 star product to consumer 

• You can design any product you want in SharkNinja 

• Pursue and provide creative idea for product 

• Communication with transnational team to achive better results for issues 

• Make things better with detail research 

• Drive incremental change 

• Challenge and be challenge 

• Improve yourself by training, lesson learn and so on 

ATTRIBUTES & SKILLS: 

Responsibilities: 

• Professionally design and develop innovative design solutions and products in a fast-paced team environment. 

• Provide solid modeling and prototype support on technology development and new product development projects. 

• Using sound engineering principles refine concepts into reliable designs that meet performance, compliance, product integrity and aesthetic requirements. 

• Design for manufacturability, for China production environments. 

• Generate part specifications, including detailed drawings and specifications. 

• Communicate design to team members and China factories. 

• Perform product prototyping and testing, write test requests and obtain quotes from internal and external sources. 

• Support continuous improvement of existing products. 

Experience required:   

• Around 5-8 years’ experience in product development in high volume consumer products, Mobile Robotic products preferred. 

• 3D CAD proficiency, design experience in multiple processes such as: plastic injection molding, die-casting, sheet metal, machining processes, and assembly processes. 

• Experience working effectively in a cross-functional team environment is essential. 

• Good knowledge of Design processes, including DFME, FEA, DFM etc. 

Education background required:  

BS in Mechanical Engineering, Electrical Engineering, Robotics or Mechatronics 

Functional Skills/Knowledge: 

• Good command of English speaking and writing. 

• Ability to work with flexible adaptable teams and processes that embrace and cope with change and uncertainty. 

• Ability to support at least multiple projects simultaneously. 

• Detail-oriented, versatile, organized, articulate and professional. 

Other Requirements：  

• Traveling to supplier factory / staying in factory is required 

• Occasional international travel to visit suppliers or other SharkNinja offices may be required. 

• Ability to work under pressure and work overtime if required at peak project times. 

Purpose of Position

• The Engineering Manager, Digital Commerce Product will be responsible for leading the technical planning, delivery management, and engineering coordination of the next generation CASETiFY’s customer-facing digital commerce products. The incumbent will work closely with product, design, business stakeholders, internal technology teams, and external vendors to define the development roadmap, drive execution priorities, and ensure high-quality and scalable solutions that support business growth.
• The incumbent is expected to bring strong hands-on development experience in customer-facing products, particularly eCommerce platforms, mini-programs, and mobile applications, together with solid engineering management capabilities to align technical direction, architecture, delivery approach, and operational readiness in a fast-paced and dynamic environment.

Job Description

• Lead the engineering planning and delivery management for digital commerce products, including eCommerce platforms, mini-programs, mobile applications, and other customer-facing digital experiences,
• Work closely with product, design, business, and technology stakeholders to define the technology roadmap, delivery priorities, architecture direction, and implementation plans aligned with business objectives,
• Act as the key engineering counterpart in managing external vendors and development partners, ensuring clear scope, strong communication, delivery quality, and technical alignment with CASETiFY standards,
• Collaborate with internal teams across platform, architecture, infrastructure, security, QA, data, and operations to ensure integrated and scalable solution delivery,
• Translate product roadmap and business requirements into structured engineering plans, solution designs, technical requirements, and delivery milestones,
• Provide hands-on technical leadership and guidance across web, mini-program, and mobile app ecosystems, supporting both new feature delivery and continuous platform improvement,
• Ensure solutions are designed and delivered with strong focus on scalability, maintainability, security, performance, and customer experience,
• Review technical approaches, development practices, code quality, testing coverage, and release readiness to maintain strong engineering standards,
• Support integration planning across digital commerce ecosystems including CMS, payment, CRM, OMS, loyalty, marketing tools, analytics, and other enterprise platforms,
• Identify technical risks, dependencies, bottlenecks, and resource constraints early, and drive timely mitigation and resolution,
• Monitor delivery progress, production quality, and post-launch performance, and work with relevant teams on optimization and technical debt management,
• Foster a culture of ownership, collaboration, structured execution, and continuous improvement across both internal and vendor teams.

Requirements

• Strong hands-on software development experience with proven track record in customer-facing digital products
• Practical experience in developing and delivering eCommerce platforms, mini-programs, and mobile applications, with good understanding of digital customer journeys
• Solid experience in engineering management, technical delivery leadership, or solution delivery coordination in fast-paced digital product environments
• Experience in managing external vendors or development partners, including scope management, technical alignment, quality control, and delivery governance
• Strong understanding of modern software engineering practices including system design, API integration, testing, debugging, release management, and secure development
• Good knowledge of digital commerce ecosystems including storefront, product catalog, cart, checkout, payment, promotions, customer account, and post-purchase journeys
• Experience working across cross-functional teams including product, design, QA, infrastructure, security, data, and business stakeholders
• Strong ability to define technical roadmap and delivery direction while balancing business priorities, technical feasibility, quality, and speed
• Strong stakeholder management and communication skills, with the ability to work effectively across internal teams and external partners
• Known for promoting engineering best practices, structured execution, collaboration, and ownership
• At least 7-10 years of relevant working experience in software engineering, digital product development, or related roles, with prior leadership experience preferred
• Experience in eCommerce, retail, omnichannel, or other consumer-facing digital businesses is highly preferred
• Familiarity with mini-program ecosystems, app release processes, and digital commerce platform integrations is a strong plus
• Experience in multicultural and fast-paced environments is preferred
• Happy to work in a buzzing multicultural environment
• Proficient in spoken and written Chinese and English

Summary  

• We are looking for a talented Account Executive / Business Development Manager to join our fast-growing Brandwatch Sales organization. You will be responsible for driving new revenue in Greater China. 

• The ideal candidate will have a strong track record in SaaS sales with a skillset including, but not limited to, strategic prospecting, disciplined pipeline generation, structured discovery, complex deal management, platform demonstration, cross-selling, negotiation and executive stakeholder engagement.  

• A key part of this role will be leveraging internal Cision and PR Newswire existing relationships in China market to identify Brandwatch opportunities. 

• You will drive growth by engaging some of China’s largest organizations, and selling the value of Social Listening / Consumer Intelligence as well as Social Media Management and digital strategy in general. 

Essential Duties & Responsibilities  

• Own and deliver net-new Revenue within Greater China territory. 

• Generate and maintain sufficient qualified pipeline to achieve consistent new-logo revenue targets. 

• Execute defined prospecting, discovery, value articulation, negotiation, and close processes. 

• Apply structured sales methodologies aligned to established go-to-market standards. 

• Manage shorter sales cycles with moderate stakeholder complexity. 

• Maintain accurate forecasting and disciplined CRM documentation. 

• Transition closed accounts to post-sale teams upon contract execution. 

• Perform other duties and responsibilities as required to support business needs. 

Job Level Competencies  

• Extensive knowledge and application of Sales principles, theories and concepts.  

• Develops solutions to complex problems where analysis of situations and/or data requires in-depth evaluation of variables. Determine the best approach to achieve results and provide suggestions to improve policies and procedures.  

• Work is performed independently and requires the exercise of judgment and discretion.  

• May represent the organization as primary contact on assignments and/or projects. Interacts with senior professionals and management and frequently coordinates work between departments or organizations. 

Qualifications  

• Typical experience: 5+ years in related role or experience.  

• Experience in B2B Tech sales with quota responsibility. 

• Demonstrated ability to close new-logo business. 

• Strong communication and discovery skills. 

• Full proficiency in Mandarin and English  

• Proficiency with CRM systems and sales tools. 

Preferred Qualifications  

• Experience selling SaaS into Commercial or Enterprise accounts (MarTech preferred) 

• Exposure or familiarity with Digital Marketing, Social Media and Social Listening 

• Familiarity with structured qualification methodologies. 

• Education: Bachelor degree preferred. 

KA-Senior  Customer Success Manager

Role summary –As a Senior Customer Success Manager, you will be responsible for driving the adoption and growth of Payoneer’s solutions among SMEs and professional businesses in China. You will partner closely with key customers to understand their needs, strengthen engagement, and unlock growth opportunities through Payoneer’s products. By building strong relationships and executing scalable customer development strategies, you will play a critical role in increasing customer retention, expanding business impact, and supporting Payoneer’s market growth in China.

Location: Yiwu; Hangzhou; Ningbo; Zhengzhou; Suzhou; Nanjing; Hefei

On-site
Full time

What you’ll do

Oversee and manage existing client relationship and play an active role in developing and building long-term relationships with top users to identify emerging business, collaboratively develop value propositions that address client needs.

• Be proactive in strengthening existing relationships and creating new ones to maximize acquisition, retention, and up-sell.
• Growing the company’s capability in financial services industry and develop the vision and plan to execute a go-to-market strategy, collaborating with the analytics, business development managers, sales and delivery teams for developing offerings and cross-selling to existing clients and prospects.
• Review and propose process improvement that drive client and market penetration.
• Build business success stories and case studies.
• Maintaining all information of customer activity within CRM platform.
• Maintain and exceed country targets in areas of # of clients from our direct business.

Drive events, below the line activities and represent Payoneer in industry forums to drive awareness.

• Create & articulate compelling value propositions for Payoneer services in coordination with the marketing team.
• Develop long-term strategic relationships with key stakeholders.
• Draft various business reports.
• strong business growth and sales capabilities.
• Independently own large, impactful customer strategy work end-to-end ；And can obtain growth opportunities for customers
• Work with internal teams, customers, and partners across the globe.
• Develop insights required to drive breakthrough success ；Can clearly develop regional customer strategy plans.
• High capability to solve issue that require cross functional collaboration.
• Work with clients to prove the underlying thesis of your strategy work ，Always maintain good communication and cooperative relationships with your clients
• Capable of project management ；Collaborate with internal teams to drive cross-company execution
• Strong structured reporting ability ；Clearly articulate the opportunities and directions you see to your leader

Who you are

• A Bachelor's degree, preferably in business or communications
• Native Mandarin with high level of English communications
• 5+ years of account management, business development or other relevant experience
• 8+ years of experience in selling complex solutions to corporate level clients – SME in Greater China
• Expertise in developing business cases, financial analyses, and modeling, analyzing and forecasting the financial impact
• Ability to see the big picture, understand the key drivers of the business and how they relate to each other to drive profitable growth
• Strong written and verbal communication skills
• Data oriented, possesses a high level of attention to detail with strong analytical and business reasoning skills
• Track record of meeting and exceeding business established goals
• Ability to make decisions in a changing environment, anticipate future needs and drive results.
• High level of organization and focus and ability to work under pressure
• Excellent analysis and problem-solving skills, with creativity to look at problems from new angles
• Project management experience– Batch resolution of customer issues ，Manage most of your clients in bulk using project management methods, with strategic approaches and experience in winning market share for potential large clients
• Experience using salesforce.com or a similar CRM system
• Experience in the Payments or Banking industry or finance and tax
• Experience with direct sales for small businesses engaged in cross border trade
• Experience with digital marketing, affiliate marketing, social media
• Experience with data analytics & BI tools

Why you'll love this role

As a Bilingual Customer Service Specialist, you’ll assist our most valued users and resolve escalated concerns for our customers — ensuring that every interaction builds trust, drives satisfaction, and supports long-term loyalty.  You’ll deliver an exceptional experience that builds trust, strengthens relationships, and reinforces why customers choose StockX. In this role, you’ll not only resolve day-to-day inquiries across phone, chat, and email and also identify opportunities to enhance the customer journey, support repeat engagement, and contribute to overall revenue growth.

Your ability to combine exceptional service with a sales and retention mindset will be key. By delivering clear communication, timely solutions, and education on StockX products and processes, you’ll not only resolve issues but also reinforce confidence in the StockX platform — turning each interaction into an opportunity to build value and encourage repeat business.

What You’ll Do

• Provide an outstanding customer experience across all channels in all regions, including but not limited to, email, phone, chat, and SMS.
• Handle escalated and complex inquiries with empathy, professionalism, and accuracy.
• Promote customer loyalty and retention by reinforcing the value of StockX and ensuring a positive resolution to every issue.
• Take ownership of customer concerns from start to finish, ensuring timely and effective outcomes.
• Drive customer engagement and repeat use by proactively educating users on StockX features, policies, and programs.
• Balance customer advocacy with business priorities to deliver fair, consistent, and brand-aligned resolutions.
• Identify opportunities to improve customer satisfaction, retention, and sales conversion through service excellence.
• Detect and act on potential fraudulent activity to protect both customers and the StockX marketplace.
• Support top-tier users through programs like Early Seller Payout and Bulk Shipping, ensuring premium service for high-value customers.
• Share insights and feedback from customer interactions to inform improvements across operations, products, and processes.

About You

• High school diploma or equivalent required.
• Fluent in both Chinese and English, written and verbally
• 2–3 years of experience in Customer Service, Sales Support, or E-commerce.
• 1–2 years in a Contact Center environment, including multichannel interactions i.e., phone, chat, email, SMS.
• Proven ability to drive customer retention, satisfaction, and repeat engagement.
• Strong communication, empathy, and active listening skills with a sales mindset that identifies customer needs and solutions.
• Detail-oriented and organized, with strong follow-through and a results-driven mindset.
• Thrives in a fast-paced environment while maintaining accuracy and professionalism.
• Confident in handling escalations, making independent decisions, and owning results.
• Positive attitude, team-oriented, and motivated to contribute to customer loyalty and business growth.
• Flexible to work varying shifts to meet business demands.

Precision for Medicine is not your typical CRO.  At Precision for Medicine we have brought together new technologies, expertise and operational scale to help the life sciences improve the speed, cost and success rate of bringing life-changing therapies to patients.  What sets us apart is the way we integrate clinical trial execution with deep scientific knowledge, laboratory expertise and advanced data sciences. We have a strong focus on Oncology and Rare Disease.

Due to our continued growth we are seeking a Regulatory and Site Start Up Specialist based in Hong Kong.

The Regulatory and Start Up Specialist (RSS) is an experienced professional in regulatory and site start-up activities. Responsibilities will be dependent upon the location of the RSS and include but are not limited to initial and subsequent clinical trial submission to Competent Authorities and IRB/ Ethics Committees, Informed Consent Form review and adaptation, Essential Document collection and quality review, supporting sites on IRB/EC submissions and provide support to the Site Contract Management group in budget and contract negotiation. The RSS may act as Subject Matter Expert for questions by other in-country members (CRAs, CSSs or others) supporting site start-up activities and may contribute to development or revision of country specific tools and guidance documents to ensure compliance with local and international clinical trials regulations and guidelines.

Essential functions of the job include but are not limited to:
• Responsible for delivery, in terms of timeliness and quality, of site activation readiness within the assigned country/sites and foreseeing and mitigating any risks.
• Preparation of Clinical Trial Application Forms as well as preparation of submission dossier (initial and amendments/notifications) for submission to CA, EC, and other applicable local bodies according to local requirements and within required timelines to obtain all necessary authorizations/approvals for the conduct of the Clinical Trial according to international and local/national applicable regulations, company SOPs and principles of ICH-GCP.
• Interaction with CA/EC for study purposes and handling responses to the CA/EC.
• Providing regular updates about CA and EC submissions to the Start Up Lead and/or Regulatory Lead assigned to the study and to Project Manager/Project Team as relevant.
• Maintenance of project plans, project trackers and regulatory intelligence tools as it pertains to assigned responsibilities and to keep Regulatory Leadership updated.
• Preparation/Support the development of study specific start-up plans, IMP release requirements and essential document review criteria.
• Partner with the assigned site CRA to ensure alignment in communication and secure site collaboration.
• Prepare. review and manage collection of essential documents required for site activation/IMP release.
• Customize country/site specific Patient Information Sheet and Informed Consent Forms.
• Responsible for/facilitates the translation and co-ordination of translations for documents required for submission.
• Maintain communication with other key functions participating to country start up i.e., Feasibility, Clinical Operations, Project Management, Regulatory, and Site Contracts management group on project specific status and deliverables.
• Act as SME for collection and maintenance of site level critical path to Site Activation data points, including but not limited to Competent Authority, local IRB/Ethics Committee (EC) timelines, site contracts and budget negotiation requirements for and other required reviews to secure on time site activation for the assigned sites in the country.
• When required, participate/support the negotiation of study budgets and the execution of investigator contracts under directions of Site Contract Management department/designee department.
• May participate/support feasibility group in site outreach to assess potential interest of investigators to a potential study.
• Keep an updated knowledge of the local clinical trial laws, regulations and help distributing their knowledge within PfM to ensure the conduct of Clinical Trials according to international and local/national applicable regulations.
• Maintain audit/inspection readiness at all times and file documents as per TMF plan and/ or study specific plans in the relevant TMF
• May support the clinical team performing Pre-Study Site Visits.
• May support process improvement initiatives, training, and mentoring.
• Performs other duties as assigned by management.

Requirement:
• Bachelor’s degree in life sciences or related field (ideally in a scientific or healthcare discipline), or Registered Nurse (RN) or equivalent combination of education, training, and experience.
• 1 year or more as a Regulatory or SU specialist (or comparable role) in either a CRO or pharmaceutical/ biotech industry or equivalent, relevant experience and/or demonstrated competencies.
• Strong communication and organizational skills are essential.
• Experience using computerized information systems, electronic spreadsheets, word processing and electronic mail required.
• Fluency in English and for non-English speaking countries the local language of country where position based.
Preferred:
• Relevant regulatory and site start-up (feasibility, contract negotiations, CA/ EC/ IRB submissions) experience for the particular country.
• Experience using milestone tracking tools/systems.
• Ability to prioritize workload to meet deadlines.
• Advanced degree in medical or life sciences (MD, PhD, PharmD)/RAC certification/Masters in Regulatory Science

Precision for Medicine is not your typical CRO.  At Precision for Medicine we have brought together new technologies, expertise and operational scale to help the life sciences improve the speed, cost and success rate of bringing life-changing therapies to patients.  What sets us apart is the way we integrate clinical trial execution with deep scientific knowledge, laboratory expertise and advanced data sciences. We have a strong focus on Oncology and Rare Disease.

Due to our continued growth we are seeking a Regulatory and Site Start Up Specialist based in Shanghai / Beijing.

The Regulatory and Start Up Specialist (RSS) is an experienced professional in regulatory and site start-up activities. Responsibilities will be dependent upon the location of the RSS and include but are not limited to initial and subsequent clinical trial submission to Competent Authorities and IRB/ Ethics Committees, Informed Consent Form review and adaptation, Essential Document collection and quality review, supporting sites on IRB/EC submissions and provide support to the Site Contract Management group in budget and contract negotiation. The RSS may act as Subject Matter Expert for questions by other in-country members (CRAs, CSSs or others) supporting site start-up activities and may contribute to development or revision of country specific tools and guidance documents to ensure compliance with local and international clinical trials regulations and guidelines.

Essential functions of the job include but are not limited to:
• Responsible for delivery, in terms of timeliness and quality, of site activation readiness within the assigned country/sites and foreseeing and mitigating any risks.
• Preparation of Clinical Trial Application Forms as well as preparation of submission dossier (initial and amendments/notifications) for submission to CA, EC, and other applicable local bodies according to local requirements and within required timelines to obtain all necessary authorizations/approvals for the conduct of the Clinical Trial according to international and local/national applicable regulations, company SOPs and principles of ICH-GCP.
• Interaction with CA/EC for study purposes and handling responses to the CA/EC.
• Providing regular updates about CA and EC submissions to the Start Up Lead and/or Regulatory Lead assigned to the study and to Project Manager/Project Team as relevant.
• Maintenance of project plans, project trackers and regulatory intelligence tools as it pertains to assigned responsibilities and to keep Regulatory Leadership updated.
• Preparation/Support the development of study specific start-up plans, IMP release requirements and essential document review criteria.
• Partner with the assigned site CRA to ensure alignment in communication and secure site collaboration.
• Prepare. review and manage collection of essential documents required for site activation/IMP release.
• Customize country/site specific Patient Information Sheet and Informed Consent Forms.
• Responsible for/facilitates the translation and co-ordination of translations for documents required for submission.
• Maintain communication with other key functions participating to country start up i.e., Feasibility, Clinical Operations, Project Management, Regulatory, and Site Contracts management group on project specific status and deliverables.
• Act as SME for collection and maintenance of site level critical path to Site Activation data points, including but not limited to Competent Authority, local IRB/Ethics Committee (EC) timelines, site contracts and budget negotiation requirements for and other required reviews to secure on time site activation for the assigned sites in the country.
• When required, participate/support the negotiation of study budgets and the execution of investigator contracts under directions of Site Contract Management department/designee department.
• May participate/support feasibility group in site outreach to assess potential interest of investigators to a potential study.
• Keep an updated knowledge of the local clinical trial laws, regulations and help distributing their knowledge within PfM to ensure the conduct of Clinical Trials according to international and local/national applicable regulations.
• Maintain audit/inspection readiness at all times and file documents as per TMF plan and/ or study specific plans in the relevant TMF
• May support the clinical team performing Pre-Study Site Visits.
• May support process improvement initiatives, training, and mentoring.
• Performs other duties as assigned by management.

Requirement:
• Bachelor’s degree in life sciences or related field (ideally in a scientific or healthcare discipline), or Registered Nurse (RN) or equivalent combination of education, training, and experience.
• 1 year or more as a Regulatory or SU specialist (or comparable role) in either a CRO or pharmaceutical/ biotech industry or equivalent, relevant experience and/or demonstrated competencies.
• Strong communication and organizational skills are essential.
• Experience using computerized information systems, electronic spreadsheets, word processing and electronic mail required.
• Fluency in English and for non-English speaking countries the local language of country where position based.
Preferred:
• Relevant regulatory and site start-up (feasibility, contract negotiations, CA/ EC/ IRB submissions) experience for the particular country.
• Experience using milestone tracking tools/systems.
• Ability to prioritize workload to meet deadlines.
• Advanced degree in medical or life sciences (MD, PhD, PharmD)/RAC certification/Masters in Regulatory Science

Precision for Medicine is not your typical CRO.  At Precision for Medicine we have brought together new technologies, expertise and operational scale to help the life sciences improve the speed, cost and success rate of bringing life-changing therapies to patients.  What sets us apart is the way we integrate clinical trial execution with deep scientific knowledge, laboratory expertise and advanced data sciences. We have a strong focus on Oncology and Rare Disease.

Due to our continued growth we are seeking a Regulatory and Site Start Up Specialist based in Shanghai / Beijing.

The Regulatory and Start Up Specialist (RSS) is an experienced professional in regulatory and site start-up activities. Responsibilities will be dependent upon the location of the RSS and include but are not limited to initial and subsequent clinical trial submission to Competent Authorities and IRB/ Ethics Committees, Informed Consent Form review and adaptation, Essential Document collection and quality review, supporting sites on IRB/EC submissions and provide support to the Site Contract Management group in budget and contract negotiation. The RSS may act as Subject Matter Expert for questions by other in-country members (CRAs, CSSs or others) supporting site start-up activities and may contribute to development or revision of country specific tools and guidance documents to ensure compliance with local and international clinical trials regulations and guidelines.

Essential functions of the job include but are not limited to:
• Responsible for delivery, in terms of timeliness and quality, of site activation readiness within the assigned country/sites and foreseeing and mitigating any risks.
• Preparation of Clinical Trial Application Forms as well as preparation of submission dossier (initial and amendments/notifications) for submission to CA, EC, and other applicable local bodies according to local requirements and within required timelines to obtain all necessary authorizations/approvals for the conduct of the Clinical Trial according to international and local/national applicable regulations, company SOPs and principles of ICH-GCP.
• Interaction with CA/EC for study purposes and handling responses to the CA/EC.
• Providing regular updates about CA and EC submissions to the Start Up Lead and/or Regulatory Lead assigned to the study and to Project Manager/Project Team as relevant.
• Maintenance of project plans, project trackers and regulatory intelligence tools as it pertains to assigned responsibilities and to keep Regulatory Leadership updated.
• Preparation/Support the development of study specific start-up plans, IMP release requirements and essential document review criteria.
• Partner with the assigned site CRA to ensure alignment in communication and secure site collaboration.
• Prepare. review and manage collection of essential documents required for site activation/IMP release.
• Customize country/site specific Patient Information Sheet and Informed Consent Forms.
• Responsible for/facilitates the translation and co-ordination of translations for documents required for submission.
• Maintain communication with other key functions participating to country start up i.e., Feasibility, Clinical Operations, Project Management, Regulatory, and Site Contracts management group on project specific status and deliverables.
• Act as SME for collection and maintenance of site level critical path to Site Activation data points, including but not limited to Competent Authority, local IRB/Ethics Committee (EC) timelines, site contracts and budget negotiation requirements for and other required reviews to secure on time site activation for the assigned sites in the country.
• When required, participate/support the negotiation of study budgets and the execution of investigator contracts under directions of Site Contract Management department/designee department.
• May participate/support feasibility group in site outreach to assess potential interest of investigators to a potential study.
• Keep an updated knowledge of the local clinical trial laws, regulations and help distributing their knowledge within PfM to ensure the conduct of Clinical Trials according to international and local/national applicable regulations.
• Maintain audit/inspection readiness at all times and file documents as per TMF plan and/ or study specific plans in the relevant TMF
• May support the clinical team performing Pre-Study Site Visits.
• May support process improvement initiatives, training, and mentoring.
• Performs other duties as assigned by management.

Requirement:
• Bachelor’s degree in life sciences or related field (ideally in a scientific or healthcare discipline), or Registered Nurse (RN) or equivalent combination of education, training, and experience.
• 1 year or more as a Regulatory or SU specialist (or comparable role) in either a CRO or pharmaceutical/ biotech industry or equivalent, relevant experience and/or demonstrated competencies.
• Strong communication and organizational skills are essential.
• Experience using computerized information systems, electronic spreadsheets, word processing and electronic mail required.
• Fluency in English and for non-English speaking countries the local language of country where position based.
Preferred:
• Relevant regulatory and site start-up (feasibility, contract negotiations, CA/ EC/ IRB submissions) experience for the particular country.
• Experience using milestone tracking tools/systems.
• Ability to prioritize workload to meet deadlines.
• Advanced degree in medical or life sciences (MD, PhD, PharmD)/RAC certification/Masters in Regulatory Science

JOB RESPONSIBILITIES 

• Responsible for the overall team management for process team, setting up the team targets based on the changing business needs and working closely with the local and global management team to ensure all targets are met;
• Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
• Drive continuous improvement of the customer experience through team, process and support tool development.
• Drive and manage new product installs and subsequent process development.
• Leading new site start up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Support CS EE /Sales/BU as one team to success site base operation/service.

REQUIREMENTS

• Master Degree or above.
• Solid technical knowledge and deep business perspective in the Semiconductor industry, preferably in CVD/ALD/Furnace/EPI related.
• Strong industry experience that support complex instrumentation, applications and informatics.
• Ability to work in a team environment with tight deadlines and multiple priorities.
• Ability to collaborate with others to find the best solutions
• Solid team management experience.
• Good command of English

THE ROLE:

Senior Manager, Sourcing - Soft Home (CN/SEA)

We are seeking an experienced Sourcing Manager specializing in Bedding to lead our sourcing efforts across China and Southeast Asia (SEA). In this role, you'll play a key part in building and managing supplier relationships to ensure our bedding products (such as premium down and premium down alt comforters, pillows, mattress pads and covers, etc.) meet Quince's high standards for quality, sustainability, and cost-efficiency. If you're passionate about ethical sourcing, vendor development, and optimizing supply chains in a fast-paced DTC environment, this is your opportunity to contribute to a brand that's redefining affordable luxury.

Key Responsibilities

• Develop and execute sourcing strategies for Bedding products, focusing on CN markets to identify, evaluate, and onboard new vendors while maintaining relationships with existing partners.
• Negotiate contracts, pricing, and terms with suppliers to achieve cost savings without compromising on quality, sustainability, or ethical standards.
• Collaborate with design, product development, and operations teams to manage product programs, from fabric/yarn selection to final production, ensuring timelines and specifications are met.
• Conduct market research on trends in Utility Bedding, materials (e.g., organic cotton, goose, feather, specialties), and sustainable practices to inform sourcing decisions.
• Oversee quality control processes, including factory audits, compliance checks for environmental and labor standards, and risk management in the supply chain.
• Monitor production output, resolve issues related to procurement, and optimize inventory to minimize waste and support our direct-shipping model.
• Travel to supplier sites in CN as needed to build strong partnerships and ensure alignment with Quince's values of transparency and responsibility.
• Analyze supplier performance metrics and provide reports to senior leadership on cost efficiencies, sustainability impacts, and opportunities for improvement.

Qualifications and Requirements

• 7-15 years of experience in sourcing or procurement, with a strong focus on Utility Bedding products (e.g.premium down and premium down alt comforters, pillows, mattress pads and covers, etc) in the home goods industry.
• Proven track record in vendor development, negotiation, and managing international supply chains, particularly in CN regions.
• Deep knowledge of textile materials, manufacturing processes, and sustainability practices
• Bachelor's degree in Supply Chain Management, Textile Engineering, Business, or a related field; advanced certifications (e.g., in sustainable sourcing) are a plus.
• Excellent communication and interpersonal skills for cross-functional collaboration and building global relationships.
• Strong analytical abilities, with proficiency in tools like Excel, ERP systems, or supply chain software.
• Ability to travel internationally (up to 30%) and adapt to a dynamic, growth-oriented environment.
• Passion for Quince's mission: making high-quality, sustainable products accessible and affordable.

Preferred Skills

• Experience with DTC brands or fast-fashion alternatives emphasizing ethical production.
• Familiarity with global compliance standards (e.g., GOTS, OEKO-TEX) and risk mitigation in volatile markets.

[Responsibilities]

• Customer Support & Escalation Management
  • Act as the single point of contact (POC) for customer technical issues and requests
  • Own customer escalations from problem identification through root cause analysis and final closure
  • Lead cross‑functional task forces and interface with BU Engineering and global support teams to resolve critical issues
• Tool Performance & Availability Improvement
  • Drive continuous improvement of system uptime, availability, and performance at customer sites
  • Analyze top issues using Pareto and data‑driven methodologies and prioritize corrective actions
  • Ensure implementation of corrective and preventive actions to avoid repeat issues
• Quality, NC, and Retrofit Management
  • Manage Non‑Conformances (NCs) and lead completion of 8D reports for critical issues
  • Support FCO, retrofit, and TSB activities for released products
  • Oversee IQ and warranty management to meet cycle time, cost, and quality targets
• NPI / CIP Support
  • Support NPI and CIP activities from a customer and field implementation perspective
  • Act as the product expert for assigned tools, ensuring knowledge transfer and best practice deployment
  • Collaborate with internal teams to feedback customer issues and drive design and process improvements
• Communication & Stakeholder Management
  • Provide clear and timely communication of issue status, risks, and action plans
  • Align internally with management and engineering on priorities and customer commitments
  • Maintain strong, trust‑based relationships with customers through professional and effective communication

[Requirements]

• Bachelor’s degree or higher in Engineering or a related technical field
• Strong system‑level understanding of hardware, software, and process integration
• Experience in semiconductor equipment support, product support, or field engineering roles
• Proven ability to manage customer escalations and work in high‑pressure environments
• Willingness to travel frequently to customer sites (travel percentage varies by assignment)

[Competencies]

• Strong customer focus and ownership mindset
• Structured problem‑solving and root cause analysis skills
• Excellent communication and stakeholder management skills
• Ability to lead cross‑functional teams and drive issues to closure

The Role-  QC Manager, Apparel (China)

RESPONSIBILITIES:

• Oversee QC operations at the factories, including the inspections of raw materials, in-process / in-line production and finished goods.
• Provide guidance to manufacturing partners’ QC and production on in-line production quality control, assisting first production qualification, problem-solving and continuous improvement.
• Investigate and address quality-related issues, including customer complaints and non-conforming materials.
• Prepare and submit reports on quality control activities, including inspection results, audits, and non-conformance reports
• Ensure factories comply with company standards and good documentation practices by providing accurate records of inspections, test results, and other quality-related documentation.

Qualifications:

• Bachelor's degree in science or engineering or relevant field
• 10+ years of proven experience in quality control. Ideally in consumer goods or retail industries.
• Quality control experience in a manufacturing environment and/or field quality experience.
• Strong knowledge of quality control methodologies, tools, and best practices.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across different partners
• Demonstrated proficiency in root cause analysis as applied in a manufacturing environment.

THE ROLE 

QC Manager, Home Textiles

We are seeking a QC Manager, Home Textiles to join our growing team. Quince is a US-based, hyper-growth tech retail start-up experiencing 100%+ YoY growth and serving millions of users each month. Backed by over USD 500 million in funding, we continue to scale rapidly. In this role, you will oversee factory audits, manage end-to-end inspections for home textiles, and lead our quality engineering standards across a global supply chain to ensure every product meets our high benchmarks.

Responsibilities

• Oversee QC operations at the factories, including the inspections of raw materials, in-process / in-line production and finished goods.
• Provide guidance to manufacturing partners’ QC and production on in-line production quality control, assisting first production qualification, problem-solving and continuous improvement.
• Investigate and address quality-related issues, including customer complaints and non-conforming materials.
• Prepare and submit reports on quality control activities, including inspection results, audits, and non-conformance reports
• Ensure factories comply with company standards and good documentation practices by providing accurate records of inspections, test results, and other quality-related documentation.

Qualifications

Required:

• Bachelor's degree in science or engineering or relevant field
• 5+ years of proven experience in quality control. Ideally in consumer goods or retail industries.
• Quality control experience in a manufacturing environment and/or field quality experience.
• Strong knowledge of quality control methodologies, tools, and best practices.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across different partners
• Demonstrated proficiency in root cause analysis as applied in a manufacturing environment.

THE ROLE 

QC Manager, Home Textiles

We are seeking a QC Manager, Home Textiles to join our growing team. Quince is a US-based, hyper-growth tech retail start-up experiencing 100%+ YoY growth and serving millions of users each month. Backed by over USD 500 million in funding, we continue to scale rapidly. In this role, you will oversee factory audits, manage end-to-end inspections for home textiles, and lead our quality engineering standards across a global supply chain to ensure every product meets our high benchmarks.

Responsibilities

• Oversee QC operations at the factories, including the inspections of raw materials, in-process / in-line production and finished goods.
• Provide guidance to manufacturing partners’ QC and production on in-line production quality control, assisting first production qualification, problem-solving and continuous improvement.
• Investigate and address quality-related issues, including customer complaints and non-conforming materials.
• Prepare and submit reports on quality control activities, including inspection results, audits, and non-conformance reports
• Ensure factories comply with company standards and good documentation practices by providing accurate records of inspections, test results, and other quality-related documentation.

Qualifications

Required:

• Bachelor's degree in science or engineering or relevant field
• 5+ years of proven experience in quality control. Ideally in consumer goods or retail industries.
• Quality control experience in a manufacturing environment and/or field quality experience.
• Strong knowledge of quality control methodologies, tools, and best practices.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across different partners
• Demonstrated proficiency in root cause analysis as applied in a manufacturing environment.

THE ROLE

QC Manager, Hardlines

We are seeking a QC Manager, Hardlines to join our growing team. Quince is a US-based, hyper-growth tech retail start-up experiencing 100%+ YoY growth and serving millions of users each month. Backed by over USD 500 million in funding, we continue to scale rapidly. In this role, you will oversee factory audits, manage end-to-end inspections for hardgoods like Furniture and Lighting, and lead our quality engineering standards across a global supply chain to ensure every product meets our high benchmarks.

Responsibilities

• Oversee QC operations at the factories, including the inspections of raw materials, in-process / in-line production and finished goods.
• Provide guidance to manufacturing partners’ QC and production on in-line production quality control, assisting first production qualification, problem-solving and continuous improvement.
• Investigate and address quality-related issues, including customer complaints and non-conforming materials.
• Prepare and submit reports on quality control activities, including inspection results, audits, and non-conformance reports
• Ensure factories comply with company standards and good documentation practices by providing accurate records of inspections, test results, and other quality-related documentation.

Qualifications

Required:

• Bachelor's degree in science or engineering or relevant field
• 5+ years of proven experience in quality control. Ideally in consumer goods or retail industries.
• Quality control experience in a manufacturing environment and/or field quality experience.
• Strong knowledge of quality control methodologies, tools, and best practices.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across different partners
• Demonstrated proficiency in root cause analysis as applied in a manufacturing environment.

THE ROLE

QC Manager, Hardlines

We are seeking a QC Manager, Hardlines to join our growing team. Quince is a US-based, hyper-growth tech retail start-up experiencing 100%+ YoY growth and serving millions of users each month. Backed by over USD 500 million in funding, we continue to scale rapidly. In this role, you will oversee factory audits, manage end-to-end inspections for hardgoods like Furniture and Lighting, and lead our quality engineering standards across a global supply chain to ensure every product meets our high benchmarks.

Responsibilities

• Oversee QC operations at the factories, including the inspections of raw materials, in-process / in-line production and finished goods.
• Provide guidance to manufacturing partners’ QC and production on in-line production quality control, assisting first production qualification, problem-solving and continuous improvement.
• Investigate and address quality-related issues, including customer complaints and non-conforming materials.
• Prepare and submit reports on quality control activities, including inspection results, audits, and non-conformance reports
• Ensure factories comply with company standards and good documentation practices by providing accurate records of inspections, test results, and other quality-related documentation.

Qualifications

Required:

• Bachelor's degree in science or engineering or relevant field
• 5+ years of proven experience in quality control. Ideally in consumer goods or retail industries.
• Quality control experience in a manufacturing environment and/or field quality experience.
• Strong knowledge of quality control methodologies, tools, and best practices.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across different partners
• Demonstrated proficiency in root cause analysis as applied in a manufacturing environment.

The Impact You’ll Be Contributing to Moloco:

Moloco’s Growth Data Science team leverages data and experimentation to uncover growth opportunities for our customers — helping them acquire more valuable users at a lower cost. As a Team Lead, you will manage and mentor a team of data scientists while also taking on hands-on data science work - providing the opportunity to both shape team strategy and stay close to customer impact.

This team focuses on supporting gaming companies in China, working directly with premium clients to optimize their user acquisition campaigns and scale their growth with Moloco’s machine learning–powered advertising platform.

What You’ll Do

Team Leadership:

• Lead, coach, and develop a team of high-performing data scientists, fostering growth in both business and technical know-how.
• Set priorities, review work quality, and ensure impactful delivery aligned with Moloco and client objectives.
• Collaborate closely with global stakeholders across Sales, Product, Engineering and Go-To-Market teams to bring customer needs into Moloco’s broader growth and product strategies.

Strategic customer support:

• Partner with Sales teams to develop compelling growth narratives, join client meetings, and present insights to C-level stakeholders at leading gaming companies.
• Design, run, and analyze experiments to support campaign optimization.
• Generate insights and provide actionable recommendations to improve UA efficiency, engagement, and retention for gaming clients.
• Verifying the data we obtain from ad exchanges and mobile-app tracking solutions to confirm our campaign models are trained with the most accurate engagement data.

What We’re Looking For

Minimum Requirements:

• 7+ years of experience in data science, analytics, or related roles, including hands-on use of Python and SQL.
• Proven experience designing and running experiments (A/B testing, causal inference, etc).
• Strong statistics foundation (experimental design, hypothesis testing, regression, time-series analysis).
• Fluent in Mandarin Chinese and English, with excellent communication skills (verbal, written, and presentation).
• Experience working directly with clients, especially in campaign or growth optimization contexts.
• Strong collaborator with experience working across global, cross-functional teams.
• Demonstrated ability to own projects end-to-end and think strategically while executing tactically.
• Master’s degree in a quantitative field (or equivalent practical experience).

Preferred Qualifications:

• Prior people management experience leading technical teams (managing data scientists or analysts).
• Deep familiarity with the gaming industry and user acquisition strategies.
• Willingness to travel occasionally within China to meet with clients.

The Impact You’ll Be Contributing to Moloco:

• Data Science and Analytics (DSA) is a global team of data scientists and analysts. As a Data Scientist, Growth Analytics intern, you will work with data products, e.g. raw data, campaign facts, growth insights to help customers improve campaign performance and maximize their business goals with Moloco.

The Opportunity:

• Moloco Data Scientist, Growth Analytics interns contribute in the following areas, all while working cross-functionally to help meet our client’s needs and advance our machine learning models. 
  • Data Analysis: data gathering, analysis and effective communication of presentations and recommendations to multiple levels of stakeholders. You’ll be responsible for creating custom visual displays of quantitative information through writing queries, scripts, and developing automated reports and dashboards to provide insights at scale.
  • Data validation: verifying the data we obtain from ad exchanges and mobile-app tracking solutions to confirm our campaign models are trained with the most accurate engagement data.
  • Campaign optimization: engaging in the life cycle of campaigns, from monitoring  daily performance to partnering with sales teams on bespoke analysis for clients.
  • Business Collaboration: collaborate with key stakeholders to help Moloco focus on decisions that improve our products and services, with a focus on client growth.  

How Do I Know if the Role is Right For Me?

• Current student in a Bachelor's or Master’s program and able to complete an internship of at least 6 months.
• Statistics: must have strong knowledge and experience in experimental design,  hypothesis testing, and various statistical analysis such as regression or time-series analysis.
• Programming: experience in Python and SQL is required.
• Comfortable balancing multiple projects simultaneously and effectively prioritizing work based on business needs.
• Excellent verbal and written communication skills, with ability to present information and analysis results effectively to technical and less technical stakeholders..
• Ability to build positive relationships within the data science & analytics community, as well as with our business stakeholders and clients.
• Work effectively with cross-functional and cross-cultural partners.
• Have an interest in data, metrics, analysis, and trends from the mindset of helping a customer-centric business. Know when to apply statistical measurement vs 80-20 analysis for business growth.
• Ability to manage multiple projects at the same time while paying attention to detail.
• Distinctive problem-solving skills, good at articulating product questions, pulling data from large datasets and using statistics to arrive at a recommendation.
• Proven ability to own projects end-to-end, even when you have to get creative: you do more than completing delegated tasks.

* This internship is targeted for this summer term or earlier.
* This position does not support work-from-home arrangements.

The Impact You’ll Be Contributing to Moloco:

• Data Science and Analytics (DSA) is a global team of data scientists and analysts. As a Data Scientist, Growth Analytics intern, you will work with data products, e.g. raw data, campaign facts, growth insights to help customers improve campaign performance and maximize their business goals with Moloco.

The Opportunity:

• Moloco Data Scientist, Growth Analytics interns contribute in the following areas, all while working cross-functionally to help meet our client’s needs and advance our machine learning models. 
  • Data Analysis: data gathering, analysis and effective communication of presentations and recommendations to multiple levels of stakeholders. You’ll be responsible for creating custom visual displays of quantitative information through writing queries, scripts, and developing automated reports and dashboards to provide insights at scale.
  • Data validation: verifying the data we obtain from ad exchanges and mobile-app tracking solutions to confirm our campaign models are trained with the most accurate engagement data.
  • Campaign optimization: engaging in the life cycle of campaigns, from monitoring  daily performance to partnering with sales teams on bespoke analysis for clients.
  • Business Collaboration: collaborate with key stakeholders to help Moloco focus on decisions that improve our products and services, with a focus on client growth.  

How Do I Know if the Role is Right For Me?

• Current student in a Bachelor's or Master’s program and able to complete an internship of at least 6 months.
• Statistics: must have strong knowledge and experience in experimental design,  hypothesis testing, and various statistical analysis such as regression or time-series analysis.
• Programming: experience in Python and SQL is required.
• Comfortable balancing multiple projects simultaneously and effectively prioritizing work based on business needs.
• Excellent verbal and written communication skills, with ability to present information and analysis results effectively to technical and less technical stakeholders..
• Ability to build positive relationships within the data science & analytics community, as well as with our business stakeholders and clients.
• Work effectively with cross-functional and cross-cultural partners.
• Have an interest in data, metrics, analysis, and trends from the mindset of helping a customer-centric business. Know when to apply statistical measurement vs 80-20 analysis for business growth.
• Ability to manage multiple projects at the same time while paying attention to detail.
• Distinctive problem-solving skills, good at articulating product questions, pulling data from large datasets and using statistics to arrive at a recommendation.
• Proven ability to own projects end-to-end, even when you have to get creative: you do more than completing delegated tasks.

* This internship is targeted for this summer term or earlier.
* This position does not support work-from-home arrangements.

The Impact You’ll Be Contributing to Moloco:

Moloco is seeking a strong communications leader to help build and execute our APAC communications strategy across both external and internal programs.

As Moloco continues to rapidly grow and add prominent customers, strong talent, and new technology capabilities, how we show up in key APAC markets will shape our regional reputation and our ability to attract and retain the best talent across the region. We're looking for someone who brings both big-picture narrative thinking and hands-on craft; someone who is equally comfortable crafting narratives, coaching leaders, pitching journalists directly, and managing complex agency partnerships across multiple markets.

This role requires someone who believes that external and internal communications are two sides of the same coin, and who has both the global perspective and the local market fluency to bring that belief to life across a diverse and dynamic region.

In this role, you will go beyond traditional PR to create a dynamic, creative approach to regional storytelling: shaping narratives through earned media, executive thought leadership, owned content, and strategic partnerships, while ensuring employees across the region feel informed, connected, and aligned with Moloco's global strategy.

This role partners closely with key leaders across the region and the broader organization, and reports to Moloco's Head of Communications.

The Opportunity:

• Help define and own Moloco's APAC communications strategy, leading the day-to-day of our external and internal communications programs across the region and evolving the function as the company scales.
• Partner with senior leaders across the region on communications strategy, coaching them on how to share Moloco's story effectively with both external audiences and internal teams.
• Build a modern regional external communications strategy that combines earned media, owned content, social and influencer engagement, and strategic storytelling partnerships tailored to local market dynamics.
• Localize and implement internal communications programs that connect APAC employees to the broader organization, reinforcing culture, strategy, and a sense of shared momentum.
• Personally pitch and cultivate relationships with journalists, analysts, and influencers across key APAC markets and beats.
• Manage and optimize agency relationships across multiple markets, ensuring message consistency while adapting to local dynamics.
• Navigate cultural and regulatory differences in communications approaches across APAC, with particular fluency in key markets including Korea and China.
• Anticipate issues and coordinate across Communications, Legal, and regional leadership to ensure timely, accurate, and trusted communications in a fast-moving, high-stakes environment.
• Oversee local reputation-critical communications and serve as primary regional spokesperson when needed

How Do I Know if the Role is Right For Me?

• 8-10 years of strategic communications experience, with significant experience spanning both external and internal communications at a high-growth or public tech company.
• Proven track record leading communications in APAC markets, with deep understanding of regional media landscapes, cultural nuances, and local market dynamics — particularly across Korea and/or China.
• Demonstrated B2B communications expertise, with the ability to reach technical buyers, business decision-makers, and C-suite executives across global markets.
• Experience running both external and internal communications as an integrated discipline, with clear impact on brand reputation, media presence, and employee alignment.
• Active media relationships and exceptional writing ability, with a willingness to personally execute high-priority initiatives alongside managing the broader function.
• High judgment and discretion, with experience navigating sensitive communications in a fast-moving, high-stakes environment.
• Genuine curiosity about AI and how it's changing the way we work, as well as an eagerness to bring that curiosity into how we build and run our communications function.

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Expression of Interest

We’re always looking to connect with exceptional talent interested in joining Moloco. This posting allows you to share your profile for future opportunities, even if there isn’t a current role aligned with your experience.

If you’re excited to build, scale, and innovate in a fast-moving environment, we encourage you to submit your resume. 

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The Impact You’ll Be Contributing to Moloco

As a Senior Growth Manager, you will own end-to-end growth strategy and outcomes for a portfolio of major advertisers, acting as a trusted external programmatic expert in the Greater China region. You will drive scalable growth, influence client decision-making through data and insights, and shape solutions that help advertisers unlock long-term value from Moloco’s platform.

What You’ll Do

Client Success & Relationship Management

• Own end‑to‑end strategy, execution, and commercial outcomes for a portfolio of key advertisers, including setting account‑level growth plans that ladder up to regional targets
• Deeply understand advertiser marketing objectives and translate how Moloco’s programmatic solutions drive KPIs and measurable business outcomes.
• Lead multiple senior-level client partnerships, business reviews, and strategy discussions with minimal oversight.
  Build deep credibility with clients by acting as their go-to advisor and programmatic expert.

Growth & Revenue

• Identify repeatable growth patterns across accounts and apply scalable strategies to drive portfolio-level impact.
• Drive upsell and cross-sell initiatives aligned with client performance goals, collaborating closely with Sales and internal partners to expand account value.
• Use data-driven storytelling to influence client decisions and unlock incremental revenue opportunities.
• Forecast and monitor performance, proactively identifying optimization levers and growth risks.
• Design and drive portfolio‑level upsell and cross‑sell strategies, prioritizing accounts with the highest upside and strategic value.
• Lead data‑driven negotiations and trade‑off discussions with clients (e.g., budget, pricing, tests) to unlock incremental and durable revenue.

Strategy & Execution

• Independently assess campaign performance, identify non-obvious insights, and recommend strategic tradeoffs aligned with long-term client growth.
• Translate complex data into clear, compelling narratives for clients and internal stakeholders.
• Design customized, data-driven strategies tailored to each client’s business objectives.
• Solve ambiguous and complex client challenges by structuring problems, forming hypotheses, and driving aligned solutions across stakeholders.

Cross-Functional Collaboration

• Influence Sales, Product, Data Science, and Engineering partners to prioritize and deliver solutions that unlock client and revenue growth.
• Provide structured market and client feedback to inform product roadmap decisions and future innovations.
• Proactively convene and lead cross‑functional working sessions (Sales, Product, DS, Eng) to diagnose complex performance issues and agree on a unified plan.
• Translate recurring client and market patterns into structured feedback that informs Sales and Product roadmaps for your segment.

What You’ll Need to Succeed

Experience & Expertise

• 7+ years of experience in mobile advertising, account management, customer success, or a client-facing role within programmatic advertising.
• Proven track record of owning and growing complex, high-impact advertiser relationships.
• Strong experience in data-driven campaign optimization, performance analysis, and strategic planning.

Skills & Mindset

• Exceptional communication, storytelling, and presentation skills, with comfort engaging senior and C-level client stakeholders.
• Strong analytical and problem-solving skills, with the ability to translate data into strategic action.
• Familiarity with MMPs, mobile ecosystems, ad tech fundamentals, and analytics tools.
• High ownership mentality with the ability to operate independently in fast-moving, ambiguous environments.
• Collaborative team player who can influence without authority and adapt within a scaling organization.
• Act as a day‑to‑day mentor for Growth Managers and Associates, offering concrete feedback on campaign strategies, client narratives, and internal processes.

Additional Requirements

• Fluency in English and native-level Chinese.
• Experience working with cross-regional teams and global stakeholders.
• Strong attention to detail, with high standards for client-facing materials and data storytelling.

How You Work: 

• Your ethos is ownership
• You thrive in ambiguity and enjoy partnering with others to shape vague requirements into clear roadmaps with pragmatic tradeoffs.
• You take shared accountability for the end-to-end journey; communicating progress, surfacing risks early, and following through to ensure your work creates measurable value.
• You demonstrate strong judgment under uncertainty. 
• You prioritize based on long-term impact, over short-term noise, making deliberate decisions when information is incomplete.
• You explicitly weigh tradeoffs like speed vs. quality and remain agile enough to adjust your approach thoughtfully as new information/data emerges.
• You lead through clarity and active listening. 
• You reduce ambiguity for the team by asking the right questions upfront, tailor your communication to your audience, document your decisions, and bring helpful structure to complex discussions. 
• You provide thoughtful, evidence-based feedback when needed and align behind decisions once they are made.
• You collaborate early, instead of solving in isolation.
• You build trust across the organization by listening first and navigate conflicting needs with empathy, creating buy-in around priorities and scope. 
• You navigate technical tensions productively, disagreeing thoughtfully while maintaining momentum and strengthening professional relationships.
• You fall in love with the problem, not the solution
• You build for the long run, looking beyond immediate tasks to understand root causes, second-order effects, and the long-term health of our ML ecosystem. 
• When something breaks, you don’t just patch it; you seek structural improvements that prevent recurrence and elevate the technical bar for the entire organization.
• You prioritize customer impact and take action to make it real.
• You prioritize effective solutions that drive business impact over technical elegance, spotting opportunities that others might overlook. 
• You have the initiative to turn ideas into outcomes and the agency to identify and fix gaps, even when they aren’t yet on the formal roadmap.

The Opportunity 

Moloco is a machine learning-powered performance advertising platform trusted by top mobile marketers to deliver real business outcomes. As we expand our creative capabilities, we’re looking for a strategic, hands-on Lead Designer to drive best-in-class creative execution across ad formats for top-tier mobile gaming and app clients. 

As Lead Designer, you will set the bar for visual quality, creative performance, and design efficiency across Moloco Studio’s ad creative output and collaborate closely with performance marketers, product managers, and data scientists to deliver high-performing campaigns at scale.

You will also help with creative project management, ideating new ad concepts, managing timelines, and ensuring quality across both internal and outsourced production pipelines. This role requires strong communication, creative judgment, and organizational skills as you brief and manage external vendors while continuously improving internal workflows. You will play a key role in developing scalable systems, piloting innovative creative formats, and identifying opportunities to evolve our team structure and creative strategy.

To be considered for this position, you must include your resume and portfolio.

Key Responsibilities

• Own and lead the end-to-end design process of high-performing ad creatives (static, video, playables), while setting creative direction and ensuring alignment with performance goals
• Champion creative best practices, advocate for innovation in ad formats, and guide team-wide design quality and experimentation
• Manage timelines and deliverables across in-house and outsourced creative projects
• Brief, review, and QA work from vendors and freelance partners
• Develop new ad concepts informed by game genre, audience, and campaign goals
• Monitor creative performance (IPM, ROAS, CTR) and iterate based on data
• Create and maintain reusable templates, style guides, and visual systems
• Collaborate with Sales, Product, and DS to align on strategy and priorities
• Identify workflow inefficiencies and drive the adoption of tools or systems, such as automation or testing platforms, to improve creative productivity and scalability.
• Mentor designers and contribute to hiring and onboarding efforts

Minimum Qualifications

• 7 years of design experience in performance marketing, mobile gaming, or ad creative production (Video, Static, Playables)
• Proven experience managing projects from concept through delivery, with the ability to balance creative direction and executional detail
• Hands-on expertise with Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere)
• Experience collaborating with or managing third-party vendors or freelancers on video and interactive creative production
• Strong understanding of KPIs like IPM, ROAS, CTR, retention, and how they influence creative decisions
• A high-quality portfolio showcasing performance-oriented ad creatives (videos, playables, end cards, statics)
• Track record of driving creative outcomes through leadership, stakeholder alignment, and collaborative problem-solving
• Ability to give and receive feedback constructively; values mentorship and team growth

Preferred Qualifications

• Prior experience at a DSP, mobile game publisher, or ad tech company
• Experience managing creative production across multiple vendors, geos, and formats
• Familiarity with marketing operations platforms (Asana, Confluence, Box) and performance analytics tooling
• Exposure to automation or creative AI platforms like Alison.ai, Replai, Creatify, Pencil, etc
• Excellent communication, presentation, and organizational skills with experience working cross-functionally
• Experience mentoring  designers or contributing to hiring and team growth strategy
• Understanding of localization workflows and creative formats across CTV, ASO, or UA channels
• Familiarity with A/B testing frameworks and creative optimization cycles within UA campaigns
• Experience working with game trailers, gameplay captures, or playables optimized for performance marketing

Role Overview

Astera Labs is seeking a Principal Product Applications Engineer to join our Taurus Ethernet Smart Cable Modules team and drive customer success at the forefront of AI infrastructure connectivity. As data centers scale to meet explosive AI workload demands, our Taurus products are enabling the high-bandwidth, low-latency Ethernet fabric connections that power next-generation GPU clusters and disaggregated computing architectures.

In this role, you'll be the technical expert customers rely on to successfully deploy Taurus Ethernet solutions in their most demanding environments. You'll work hands-on with hyperscalers, OEMs, and AI system builders to debug complex physical layer challenges, deliver technical enablement, and ensure seamless product integration. Your customer insights will directly influence how we evolve our products to meet the market's most pressing connectivity needs.

This is a unique opportunity to combine deep Ethernet and physical layer expertise with meaningful customer impact at a hyper-growth company defining the future of AI connectivity. You'll collaborate across engineering, sales, and product teams while building relationships with the world's most innovative technology companies.

Key Responsibilities

· Customer Technical Engagement

o Serve as the primary technical resource for customers evaluating and deploying Taurus Ethernet Smart Cable Modules

o Deliver technical presentations, product training, and hands-on demonstrations to customer engineering teams

o Build trusted relationships with key accounts and drive successful product adoption

· System-Level Debug & Validation Support

o Lead root cause analysis and debugging of complex Ethernet physical layer and link issues in customer systems

o Support customer lab bring-up, characterization, and system validation activities

o Develop and execute test plans to reproduce and resolve customer-reported issues

o Experience with firmware handling preferred

· Technical Documentation & Enablement

o Create application notes, integration guides, and best practices documentation for Ethernet system implementation

o Develop technical collateral that accelerates customer time-to-deployment

o Contribute to product documentation including datasheets and user guides

· Cross-Functional Collaboration

o Partner with product management and engineering to translate customer feedback into product requirements

o Support sales teams with technical expertise during pre-sales and post-sales engagements

o Represent voice of the customer in internal roadmap discussions and feature prioritization

Basic Qualifications

· Bachelor's degree in Electrical Engineering, Computer Engineering, or related field

· 8+ years of experience in applications engineering, technical support, or system engineering roles

· Strong understanding of Ethernet physical layer specifications (100G/200G/400G/800G)

· Hands-on experience with lab equipment including oscilloscopes, protocol analyzers, and BER test tools

· Experience debugging high-speed serial interfaces and signal integrity challenges

· Excellent written and verbal communication skills with ability to convey complex technical concepts

· Ability to travel within mainland China and Asia for customer debug

Preferred Qualifications

· Experience with optical modules, active cables, or similar high-speed connectivity components

· Familiarity with AI/ML system architectures, GPU clusters, or data center networking

· Background in signal integrity analysis and simulation

· Scripting proficiency (Python, TCL) for test automation and data analysis

· Prior experience working with hyperscale or enterprise data center customers

· Knowledge of Ethernet consortium specifications and industry standards

Who we are

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.

What you’ll do

Join a high-leverage team building Otter’s Guest Engagement products – the suite of tools that help restaurants drive demand, turn customers into loyal repeat fans across millions of eater interactions. You’ll own end-to-end product outcomes from strategy through execution and iteration in a portfolio that also includes discounting, loyalty programs, eater personalization, and marketing. Our customers’ success is your success. You will help define how Otter’s global Guest Engagement strategy evolves, not just how it is executed. You will:

• Translate restaurant growth goals into products that increase acquisition, conversion, frequency, and lifetime value and prioritize the highest-leverage opportunities.
• Build and evolve the core platform capabilities behind promotions, loyalty, offers, and personalization across channels.
• Design for measurable impact: run experiments, define holdouts, and quantify incremental revenue and engagement.
• Help restaurants reach the right eater with the right message at the right time.
• Lead cross-functional teams across globally, setting direction and driving alignment through clear product narratives, documentation, and reviews.
• Own outcomes, not just launches: move metrics like redemption, repeat rate, retention, ROI, and campaign performance.
• Communicate strategy, progress, and results to global stakeholders through well-crafted written and verbal updates.
• Identify new opportunities, shape the roadmap, and influence investment decisions for your product area.

What we’re looking for

• 5+ years of product management experience (or equivalent) in growth, marketing technology, loyalty, promotions, or personalization products.
• Proven track record of shipping products that drove measurable impact on acquisition, conversion, retention, or lifetime value.
• Strong experimentation mindset: comfortable defining hypotheses, success metrics, holdouts, and reading incrementality.
• Data fluent: you can run your own analysis or work with analysts and data scientists to build segments, targeting logic, and performance measurement.
• Excellent product judgment & UX instincts — you can simplify complex marketing capabilities into tools operators can actually use.
• Strong communicator who can influence cross-functional partners and senior stakeholders in a global organization.
• High bar for written product thinking (PRDs, strategy docs, experiment readouts).
• Comfortable representing your product area in global reviews and leadership forums.
  
  

Bonus if you have

• Experience with CRM, marketing automation, offers, or loyalty systems.
• Familiarity with omni-channel commerce and customer identity.
• Experience building tools that balance merchant control with automation.
• Background in restaurants, retail, or local commerce.

Why join us

• Massive opportunity: Restaurants are still early in adopting the tools that modern digital businesses rely on. You’ll help define how the next generation of growth infrastructure gets built. In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• You will ship products that thousands of operators depend on every day to drive revenue. 
• High ownership, high visibility, and real influence on strategy in a company defining a new category.

OVERVIEW:  

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.   

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

Play a vital role in Guidepoint’s success. 

As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,500,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines. 

Who We Are:  

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.

What You Will Own: 

• Work with Project Managers to develop strategies for satisfying each client project request
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
• Identify the best leads and invite them to join our network to participate in consultations with our clients
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience You Will Bring:  

• Bachelor’s degree or higher
• Strong sense of urgency and excellent time management skills to thrive in a fast-paced environment
• Bottom-up thinking and the ability to act as a potential thinking partner for clients, bringing creative and strategic solutions
• Excellent communication and interaction skills, including demonstrated written and verbal abilities in both English and Mandarin
• Proactive, result-driven, initiative, and ability to go the extra mile
• Able to deliver excellent service to clients and surpass their expectations within tight timelines
• Demonstrated ability to work in a team atmosphere but also independently
• Desire to learn about the business and work in a fast-paced entrepreneurial environment

Skills You Will Bring: 

• Desire to work in a sourcing/lead generation type of role
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Demonstrated ability to work both individually and as part of a team

What We Offer: 

• 14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days 
• Social insurances and housing fund 
• Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
• Free snacks and beverages in the office, including free coffee 
• Competitive salary depending on experience. 
• Casual work environment,
• Monthly birthday celebration, team building, and other social events 

Interview Process:

• Meet your Guidepoint Recruiter!
• Initial Candidate Screen
• Meet the Guidepoint Teams!
• Hiring Manager Interview
• Mock Assessment (Role Dependent)
• Complete a stimulated client request and gain more insight into the role
• Interview Process Outcome

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-TH1

#LI-onsite

OVERVIEW:  

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.   

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

Play a vital role in Guidepoint’s success. 

Guidepoint is seeking a dynamic Associate Project Manager to join our growing team. This role is pivotal in delivering high-quality primary research insights to clients by connecting them with the most relevant industry experts. The ideal candidate thrives in a fast-paced, collaborative environment and plays a key role in supporting global client service delivery across multiple industries.

Who We Are:  

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth

What You Will Own: 

• Partner with global Project Managers to support clients in gathering primary research insights
• Identify, recruit, and manage industry experts for consultations and surveys based on client needs
• Screen expert profiles and responses to assess subject matter expertise and suitability
• Coordinate and schedule expert consultations and meetings between advisors and clients
• Ensure compliance with client requirements and maintain accurate records in Guidepoint’s CRM system
• Collaborate closely with international team members to optimize service delivery
• Support Japanese clients during night shift coverage, providing continuity when Japan-based Project Managers are offline

Experience You Will Bring:  

• Bachelor’s or Master’s degree
• 2–3 years of experience in client service, account management, or a related role
• Fluency in English and Japanese (spoken and written)
• Strong sense of urgency and ability to manage multiple priorities in a fast-paced environment
• Excellent interpersonal skills and ability to communicate effectively at all professional levels
• Proven ability to work both independently and as part of a global team
• Experience working in an entrepreneurial or high-growth environment

Skills You Will Bring: 

• Strong organizational and time management skills
• Excellent written and verbal communication abilities
• Intellectual curiosity and eagerness to learn across industries
• Comfort working with global stakeholders across time zones
• Ability to deliver high-quality client service under tight timelines
• Attention to detail and strong judgment in assessing expert suitability

What We Offer: 

• 14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days 
• Social insurances and housing fund 
• Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
• Free snacks and beverages in the office, including free coffee 
• Competitive salary depending on experience. 
• Casual work environment,
• Monthly birthday celebration, team building, and other social events 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-TH1

#LI-Remote

OVERVIEW:  

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.   

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

Play a vital role in Guidepoint’s success. 

Guidepoint is seeking a dynamic Associate Project Manager to join our growing team. This role is pivotal in delivering high-quality primary research insights to clients by connecting them with the most relevant industry experts. The ideal candidate thrives in a fast-paced, collaborative environment and plays a key role in supporting global client service delivery across multiple industries.

Who We Are:  

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth

What You Will Own: 

• Partner with global Project Managers to support clients in gathering primary research insights
• Identify, recruit, and manage industry experts for consultations and surveys based on client needs
• Screen expert profiles and responses to assess subject matter expertise and suitability
• Coordinate and schedule expert consultations and meetings between advisors and clients
• Ensure compliance with client requirements and maintain accurate records in Guidepoint’s CRM system
• Collaborate closely with international team members to optimize service delivery
• Support Korean clients during night shift coverage, providing continuity when Japan-based Project Managers are offline
  
  

Experience You Will Bring:  

• Bachelor’s or Master’s degree
• 2–3 years of experience in client service, account management, or a related role
• Fluency in English and Korean (spoken and written)
• Strong sense of urgency and ability to manage multiple priorities in a fast-paced environment
• Excellent interpersonal skills and ability to communicate effectively at all professional levels
• Proven ability to work both independently and as part of a global team
• Experience working in an entrepreneurial or high-growth environment

Skills You Will Bring: 

• Strong organizational and time management skills
• Excellent written and verbal communication abilities
• Intellectual curiosity and eagerness to learn across industries
• Comfort working with global stakeholders across time zones
• Ability to deliver high-quality client service under tight timelines
• Attention to detail and strong judgment in assessing expert suitability

What We Offer: 

• 14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days 
• Social insurances and housing fund 
• Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
• Free snacks and beverages in the office, including free coffee 
• Competitive salary depending on experience. 
• Casual work environment,
• Monthly birthday celebration, team building, and other social events 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-TH1

#LI-Remote

OVERVIEW:  

Play a vital role in Guidepoint’s success. 

As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,500,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines. 

Who We Are:  

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.

What You Will Own: 

• Work with Project Managers to develop strategies for satisfying each client project request
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
• Identify the best leads and invite them to join our network to participate in consultations with our clients
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience You Will Bring:  

• Bachelor’s degree or higher
• Strong sense of urgency and excellent time management skills to thrive in a fast-paced environment
• Bottom-up thinking and the ability to act as a potential thinking partner for clients, bringing creative and strategic solutions
• Excellent communication and interaction skills, including demonstrated written and verbal abilities in both English and Mandarin
• Proactive, result-driven, initiative, and ability to go the extra mile
• Able to deliver excellent service to clients and surpass their expectations within tight timelines
• Demonstrated ability to work in a team atmosphere but also independently
• Desire to learn about the business and work in a fast-paced entrepreneurial environment

Skills You Will Bring: 

• Desire to work in a sourcing/lead generation type of role
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Demonstrated ability to work both individually and as part of a team

What We Offer: 

• 14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days 
• Social insurances and housing fund 
• Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
• Free snacks and beverages in the office, including free coffee 
• Competitive salary depending on experience. 
• Casual work environment,
• Monthly birthday celebration, team building, and other social events 

Interview Process:

• Meet your Guidepoint Recruiter!
• Initial Candidate Screen
• Meet the Guidepoint Teams!
• Hiring Manager Interview
• Mock Assessment (Role Dependent)
• Complete a stimulated client request and gain more insight into the role
• Interview Process Outcome

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-TH1

#LI-onsite

OVERVIEW:  

Play a vital role in Guidepoint’s success. 

As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,500,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines. 

Who We Are:  

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.

What You Will Own: 

• Work with Project Managers to develop strategies for satisfying each client project request
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
• Identify the best leads and invite them to join our network to participate in consultations with our clients
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience You Will Bring:  

• Bachelor’s degree or higher
• Strong sense of urgency and excellent time management skills to thrive in a fast-paced environment
• Bottom-up thinking and the ability to act as a potential thinking partner for clients, bringing creative and strategic solutions
• Excellent communication and interaction skills, including demonstrated written and verbal abilities in both English and Mandarin
• Proactive, result-driven, initiative, and ability to go the extra mile
• Able to deliver excellent service to clients and surpass their expectations within tight timelines
• Demonstrated ability to work in a team atmosphere but also independently
• Desire to learn about the business and work in a fast-paced entrepreneurial environment

Skills You Will Bring: 

• Desire to work in a sourcing/lead generation type of role
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Demonstrated ability to work both individually and as part of a team

What We Offer: 

• 14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days 
• Social insurances and housing fund 
• Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
• Free snacks and beverages in the office, including free coffee 
• Competitive salary depending on experience. 
• Casual work environment,
• Monthly birthday celebration, team building, and other social events 

Interview Process:

• Meet your Guidepoint Recruiter!
• Initial Candidate Screen
• Meet the Guidepoint Teams!
• Hiring Manager Interview
• Mock Assessment (Role Dependent)
• Complete a stimulated client request and gain more insight into the role
• Interview Process Outcome

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-TH1

#LI-onsite

OVERVIEW:  

Play a vital role in Guidepoint’s success. 

As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,500,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines. 

Who We Are:  

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.

What You Will Own: 

• Work with Project Managers to develop strategies for satisfying each client project request
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
• Identify the best leads and invite them to join our network to participate in consultations with our clients
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience You Will Bring:  

• Bachelor’s degree or higher
• Strong sense of urgency and excellent time management skills to thrive in a fast-paced environment
• Bottom-up thinking and the ability to act as a potential thinking partner for clients, bringing creative and strategic solutions
• Excellent communication and interaction skills, including demonstrated written and verbal abilities in both English and Mandarin
• Proactive, result-driven, initiative, and ability to go the extra mile
• Able to deliver excellent service to clients and surpass their expectations within tight timelines
• Demonstrated ability to work in a team atmosphere but also independently
• Desire to learn about the business and work in a fast-paced entrepreneurial environment

Skills You Will Bring: 

• Desire to work in a sourcing/lead generation type of role
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Demonstrated ability to work both individually and as part of a team

What We Offer: 

• 14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days 
• Social insurances and housing fund 
• Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
• Free snacks and beverages in the office, including free coffee 
• Competitive salary depending on experience. 
• Casual work environment,
• Monthly birthday celebration, team building, and other social events 

Interview Process:

• Meet your Guidepoint Recruiter!
• Initial Candidate Screen
• Meet the Guidepoint Teams!
• Hiring Manager Interview
• Mock Assessment (Role Dependent)
• Complete a stimulated client request and gain more insight into the role
• Interview Process Outcome

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-TH1

#LI-onsite

Overview: 

The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours. 

Who We Are:

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.

Skills you will learn:

• Project/Time Management
• Innovative / Strategic Problem Solving
• Public Speaking/Elevator Pitches
• Business acumen

Experiences you will have:

• Networking, including building connections with our leadership team
• Expertise in transitioning into the workforce
• Building, maintaining, and optimizing your resume for the modern application process

Projects you will contribute to:

• Help source and recruit top industry subject matter experts into the Guidepoint network
• Perform industry research to identify current trends in several industries to deliver best-in-class client service
• Assess client research needs and develop outreach strategies to identify experts’ suitability for specific client projects
• Attend workshops on topics that include resume writing, transitioning to the workforce, and perfecting an elevator pitch
• Learn transferable skills from industry leading professionals

Qualifications:

• You must be pursuing a Bachelor's or Master' degree and graduate after 2026.6.
  
• Previous internship/volunteering/extracurriculars
• High fluency in Mandarin and English
  
• Able to intern 4-5 days a week in the Shanghai office throughout the internship program

Skills:

• Desire to work in a sourcing/lead generation type role
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Demonstrated ability to work both individually and as part of a team

What We Offer:

• Development opportunities through the LinkedIn Learning platform
• Casual and entrepreneurial work environment 
• Social and team-building events 
• Central office location in Shanghai, located near Hongkou Football Stadium, Metro Line 8 and Line 3

Interview Process:

• Meet your Guidepoint Recruiter!
  • Initial Candidate Screen
• Meet the Guidepoint Teams!
  • Hiring Manger Interview
• Interview Process Outcome

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 

Backed by a network of nearly 1.5 million experts and Guidepoint’s 1,300 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-TH1

#LI-onsite

OVERVIEW:  

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.   

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

Play a vital role in Guidepoint’s success. 

As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,500,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines. 

Who We Are:  

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.

What You Will Own: 

• Work with Project Managers to develop strategies for satisfying each client project request
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
• Identify the best leads and invite them to join our network to participate in consultations with our clients
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience You Will Bring:  

• Bachelor’s degree or higher
• Strong sense of urgency and excellent time management skills to thrive in a fast-paced environment
• Bottom-up thinking and the ability to act as a potential thinking partner for clients, bringing creative and strategic solutions
• Excellent communication and interaction skills, including demonstrated written and verbal abilities in both English and Mandarin
• Proactive, result-driven, initiative, and ability to go the extra mile
• Able to deliver excellent service to clients and surpass their expectations within tight timelines
• Demonstrated ability to work in a team atmosphere but also independently
• Desire to learn about the business and work in a fast-paced entrepreneurial environment

Skills You Will Bring: 

• Desire to work in a sourcing/lead generation type of role
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Demonstrated ability to work both individually and as part of a team

What We Offer: 

• 14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days 
• Social insurances and housing fund 
• Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
• Free snacks and beverages in the office, including free coffee 
• Competitive salary depending on experience. 
• Casual work environment,
• Monthly birthday celebration, team building, and other social events 

Interview Process:

• Meet your Guidepoint Recruiter!
• Initial Candidate Screen
• Meet the Guidepoint Teams!
• Hiring Manager Interview
• Mock Assessment (Role Dependent)
• Complete a stimulated client request and gain more insight into the role
• Interview Process Outcome

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-KW1

#LI-onsite

OVERVIEW:  

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.   

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

Play a vital role in Guidepoint’s success. 

As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,500,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines. 

Who We Are:  

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.

What You Will Own: 

• Work with Project Managers to develop strategies for satisfying each client project request
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
• Identify the best leads and invite them to join our network to participate in consultations with our clients
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience You Will Bring:  

• Bachelor’s degree or higher
• Strong sense of urgency and excellent time management skills to thrive in a fast-paced environment
• Bottom-up thinking and the ability to act as a potential thinking partner for clients, bringing creative and strategic solutions
• Excellent communication and interaction skills, including demonstrated written and verbal abilities in both English and Mandarin
• Proactive, result-driven, initiative, and ability to go the extra mile
• Able to deliver excellent service to clients and surpass their expectations within tight timelines
• Demonstrated ability to work in a team atmosphere but also independently
• Desire to learn about the business and work in a fast-paced entrepreneurial environment

Skills You Will Bring: 

• Desire to work in a sourcing/lead generation type of role
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Demonstrated ability to work both individually and as part of a team

What We Offer: 

• 14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days 
• Social insurances and housing fund 
• Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
• Free snacks and beverages in the office, including free coffee 
• Competitive salary depending on experience. 
• Casual work environment,
• Monthly birthday celebration, team building, and other social events 

Interview Process:

• Meet your Guidepoint Recruiter!
• Initial Candidate Screen
• Meet the Guidepoint Teams!
• Hiring Manager Interview
• Mock Assessment (Role Dependent)
• Complete a stimulated client request and gain more insight into the role
• Interview Process Outcome

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-TH1

#LI-hybrid

OVERVIEW:  

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.   

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

Play a vital role in Guidepoint’s success. 

As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,500,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines. 

Who We Are:  

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.

What You Will Own: 

• Work with Project Managers to develop strategies for satisfying each client project request
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
• Identify the best leads and invite them to join our network to participate in consultations with our clients
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience You Will Bring:  

• Bachelor’s degree or higher
• Strong sense of urgency and excellent time management skills to thrive in a fast-paced environment
• Bottom-up thinking and the ability to act as a potential thinking partner for clients, bringing creative and strategic solutions
• Excellent communication and interaction skills, including demonstrated written and verbal abilities in both English and Mandarin
• Proactive, result-driven, initiative, and ability to go the extra mile
• Able to deliver excellent service to clients and surpass their expectations within tight timelines
• Demonstrated ability to work in a team atmosphere but also independently
• Desire to learn about the business and work in a fast-paced entrepreneurial environment

Skills You Will Bring: 

• Desire to work in a sourcing/lead generation type of role
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Demonstrated ability to work both individually and as part of a team

What We Offer: 

• 14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days 
• Social insurances and housing fund 
• Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
• Free snacks and beverages in the office, including free coffee 
• Competitive salary depending on experience. 
• Casual work environment,
• Monthly birthday celebration, team building, and other social events 

Interview Process:

• Meet your Guidepoint Recruiter!
• Initial Candidate Screen
• Meet the Guidepoint Teams!
• Hiring Manager Interview
• Mock Assessment (Role Dependent)
• Complete a stimulated client request and gain more insight into the role
• Interview Process Outcome

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-TH1

#LI-onsite

OVERVIEW:  

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.   

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

Play a vital role in Guidepoint’s success. 

Guidepoint is seeking a dynamic Associate to join our growing team. This role is pivotal in delivering high-quality primary research insights to clients by connecting them with the most relevant industry experts. The ideal candidate thrives in a fast-paced, collaborative environment and plays a key role in supporting global client service delivery across multiple industries.

Who We Are:  

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth

What You Will Own: 

• Partner with global Project Managers to support clients in gathering primary research insights
• Identify, recruit, and manage industry experts for consultations and surveys based on client needs
• Screen expert profiles and responses to assess subject matter expertise and suitability
• Coordinate and schedule expert consultations and meetings between advisors and clients
• Ensure compliance with client requirements and maintain accurate records in Guidepoint’s CRM system
• Collaborate closely with international team members to optimize service delivery

Experience You Will Bring:  

• Bachelor’s or Master’s degree
• 2–3 years of experience in client service, account management, or a related role
• Fluency in English (spoken and written)
• Strong sense of urgency and ability to manage multiple priorities in a fast-paced environment
• Excellent interpersonal skills and ability to communicate effectively at all professional levels
• Proven ability to work both independently and as part of a global team
• Experience working in an entrepreneurial or high-growth environment

Skills You Will Bring: 

• Strong organizational and time management skills
• Excellent written and verbal communication abilities
• Intellectual curiosity and eagerness to learn across industries
• Comfort working with global stakeholders across time zones
• Ability to deliver high-quality client service under tight timelines
• Attention to detail and strong judgment in assessing expert suitability

What We Offer: 

• 14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days 
• Social insurances and housing fund 
• Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
• Free snacks and beverages in the office, including free coffee 
• Competitive salary depending on experience. 
• Casual work environment,
• Monthly birthday celebration, team building, and other social events 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-VW1

#LI-Onsite

NOTE: NO VISA SUPPORT

The Community You Will Join:

The Global Markets Tech team drives the evolution of our guest and host experience across international markets through product innovation that accelerates international growth. Expanding in under-penetrated markets is a core pillar of our company strategy. To achieve this, we innovate at every level - adapting our  product to the unique needs of every corner of the globe so that every user across our 220+ countries and regions feels right at home.

The team partners closely with Product, Design, Data Science, regional stakeholders, and core platform/vertical teams to translate local market needs into durable, scalable technology that can be piloted quickly and then rolled out broadly.

The Difference You Will Make:

A Senior Software Engineer in Global Markets is expected to deliver measurable international growth impact by building scalable product capabilities across key funnel surfaces (landing → search → pre‑booking) and by improving pricing, promotions, and discounts to increase conversion and customer value across markets.

A Typical Day

• Partner with PM/Design/Data Science to clarify goals, requirements, constraints, and success metrics, and translate them into a sequenced technical plan.
• Write or review technical designs, align tradeoffs, and coordinate dependencies with partner teams across regions.
• Build production code and services with a high quality bar: testing, documentation, instrumentation, and performance/reliability considerations.
• Run design and code reviews, advise engineers, and help drive consistent engineering standards across the team.
• Own delivery: track execution risks, provide stakeholder updates, coordinate launches (including localization/market rollout), and monitor post-launch results to iterate quickly.

Your Expertise

• Fluency in English is required. Japanese or Korean working proficiency is a plus .
• 6+ years of hands-on software engineering experience, with a strong track record shipping production systems.
• Solid understanding of large-scale backend architecture and distributed systems patterns (e.g., well-designed APIs, scalable data models, high-throughput services/pipelines, and performance-aware algorithms).
• Proven ability to drive ambiguous problems to resolution: break down open-ended requirements, propose pragmatic solutions, and execute independently while keeping stakeholders aligned.
• Strong programming skills in one or more of the following: Java, Kotlin, Python, Ruby/Ruby on Rails, JavaScript/TypeScript, with experience building and operating backend services.
• High engineering quality bar: you write clean, testable, maintainable code, and you design with reliability, observability, and operational readiness in mind.
• You actively raise the team’s technical bar through thoughtful code reviews, architecture discussions, and sharing best practices that improve overall team productivity.
• Data-informed decision making: you use metrics and experimentation to validate impact, diagnose issues, and iterate toward better outcomes—recognizing that small improvements in these flows can drive meaningful business results.
• Strong collaboration and communication skills: you work effectively across engineering teams and with Product, Design, and Data partners in a global environment.

THE ROLE

Sourcing Manager - Men's Bottoms (Denim or Non-Denim) (SEA)

RESPONSIBILITIES:

• Scout for vendor partners in China/Hong Kong or SEA who can manufacture high-quality Men's Bottoms products with fast production lead time
• Pitching and on-boarding vendor partners in speed. This should be done with clear criteria around the initial test period and ensuring their ability to scale if the test period is successful.
• Drive excellence in partner operations for existing supplier relationships within current Quince categories, while expanding the supply base and improving Quince's product costs, quality, and commercial terms for sustainable sales and profitability
• Material Sourcing: Resources in speed for any materials that can effectively improve product cost, quality, and speed as options for scaling orders. Have experience negotiating with suppliers throughout the supply chain from T1 to T2 mill/vendor partners.
• Open costing expertise: Have solid open costing breakdown experience from the brand or manufacturer side to build a clear strategy for costing negotiations; be able to construct a validated cost structure/template to negotiate with vendor partners without relying on vendor data only.
• Act as an Ambassador to our partners in all interactions, building and deepening our relationships Continuous improvement
• Drive for higher hit-rate launches (reviews, returns, sales) through product excellence and drive for faster development times by identifying bottlenecks and proposing solutions
• Have a clear strategic, commercial understanding of the sourcing landscape and trade benefits that can improve product costs and speed of product to market destined for the USA, Canada, and Europe as an asset. 
• Lead at 30,000 ft and 3,000 ft involving a diverse set of stakeholders from different functions and nationalities. Be willing to be scrappy at times to improve on existing ways of working and redefine new processes and SOPs for faster speed and continuous improvement.

QUALIFICATIONS:

• Experience: 10 years or more of sourcing and merchandising experience in men's bottoms categories with high-end national brands in the United States & Europe, specifically in men's bottoms. 
• Consumer-focused and ambitious individual providing strategic leadership and act as a role model in business with self-assurance, pride, and passion that exudes personal and professional impact
• Self-Motivated: Proven ability as a self-starter and quick independent learner adapting swiftly to new challenges
• Detail Oriented: Exceptional attention to details with a data-driven approach to decision-making and problem-solving.
• Analytical Skills: Strong analytical mindset with a focus on execution, process improvement, and brand enhancement.
• Curiosity: Continuous learner with a proactive attitude, open to new perspectives and adaptable to changing circumstances.
• Supply Chain or Operations Background: Good track record in supply chain management or operations contributing to a well-rounded understanding of the retail landscape.
• Collaborative Nature: Excellent interpersonal skills, fostering collaboration across teams, and skilled in written and verbal communication and presentation.
• Resilient under pressure and relentless in the drive to create broader impact by being bold and challenging the status quo.

In this role you will be responsible for inorganic growth, partnerships, and new revenue streams are critical to our long‑term vision. You will drive Corporate Development activities across Greater China, focusing on evaluating, executing, and integrating M&A, investment and JV opportunities.

You will act as a strategic thought partner to regional leadership, influencing decisions with meaningful commercial, financial and market insights.

You are required to be well-versed in full end-to-end M&A (Merger & Acquisition) and JV (Joint Venture) deal process; ready to be creative, flexible, solution-orientated & action-orientated. This role is responsible for achieving long term growth deals.

In this position you will be a strategic thought partner who will advise on and influence decisions that have a impact on the business. You will help drive growth by identifying new business opportunities, be fully accountable and empowered in China’s corporate development strategy and its delivery in the context of the defined vision for Greater China. In addition, this position will be participating in Sony Music’s regional Corporate Development network.

POSITION SUMMARY

ASM is recruiting for Field Service Engineer in our CVD/EPI/PEALD/Furnace business function. You will be

part of a team providing support / trouble shooting at client site.

As a key driver of business success, you will play a vital role in strengthening and enabling business

success through developing and improving processes run on our toolsets at customer sites.

JOB RESPONSIBILITIES

• Maintain tool uptime and ensure excellent execution of installation and support of hardware issues.
• Develop, maintain, and ensure the relevance of technical information used by internal and external stakeholders.
• Understand and build long-term innovative global technology systems that enable enhanced customer relationships.
• Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Drive continuous improvement of the customer experience through team, hardware, software, and support tool development.
• Drive and manage new product installs and subsequent hardware development.
• Projects manage new evaluations and ensure the success of the project.
• Additional assigned tasks when necessary.
• Business travel is required when necessary.

REQUIREMENTS

• Bachelor’s degree in Engineering discipline
• Proven success in building collaborative partnerships with customers and internal stakeholders
• Ability to work in a team environment with tight deadlines and multiple priorities
• English language fluency is required as you will be working with international clients and customers

Capco Hong Kong

Capco is a global technology and management consultancy specializing in driving digital transformation in the financial services and insurance industries. Capco is committed to providing clients with practical solutions. We offer a globally integrated service with offices in leading financial centers across the globe. We have the people, the vision, and the passion.

We are growing through a significant growth journey, now is a very good time to join us as we expand geographically, increase headcount and disrupt the consulting market across APAC with entrepreneurial and agile thinking.

We are:

• Experts in banking and payments, capital markets and wealth and asset management
• Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Core Banking etc.
• Committed to growing our business and hiring the best talent to help us get there
• Focus on maintaining our nimble, agile and entrepreneurial culture

ROLE RESPONSIBILITIES

We are currently seeking Senior Data Consultants to support and drive the growth of our Data practice, particularly in our Data Analysis / Data Modelling stream. This is an exciting opportunity to be a leader, in a growing team of data practitioners, where you will be initiating and implementing cutting-edge data & analytics programmes for top-tier Financial Services clients.

This role sits at the intersection of ontology development, data modeling, AI engineering, and banking domain logic, enabling the creation of knowledge graphs, decision structures, and rule systems that support an enterprise‑wide AI pipeline.

KEY RESPONSIBILITIES 

SKILLS & EXPERTISE

• 6+ years of data ontology modeling experience within Financial Services
• Hands‑on experience with semantic technologies such as TURTLE (TTL), RDF, OWL, SKOS, and SPARQL.
• Strong conceptual data and ontology modeling skills, including hierarchies, constraints, vocabularies, and rule sets.
• Experience designing and working with knowledge graphs and graph platforms (e.g. Neo4j, GraphDB, Stardog, AWS Neptune).
• Proficiency in YAML for structured rule definition, configuration, and schema modeling.
• Familiarity with LLM‑enabled systems, agentic AI workflows, and retrieval‑augmented generation (RAG); experience with decision modeling, rules engines, Python, or AI‑driven automation is a strong advantage.

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

Optiver continues to expand across APAC, increasing its regional footprint, expanding access channels across markets, and rolling out strategies across its major business lines.

For its growing D1 Cash business, Optiver is looking to fill a senior external-facing Business Development position in Hong Kong with responsibility to enable further growth in the region through challenging the status quo, gather unique insights and pursuing best-in-class commercial business outcomes.

You will take prime responsibility for Business Development for the D1 Cash business line, with scope for involvement with other business lines too.

Through your expertise and network, you will seek to add value to our business in close collaboration with internal and external business partners.  You will work directly with key business stakeholders including trading leaders in the D1 Cash business line, Corporate Strategy and the Institutional Sales team.

What you’ll do:

• You will be professionally representing the regional D1 Cash business in Hong Kong and beyond
• Inform and direct the business on impactful developments relating to our markets, operations, competition and brokerage partners - for better decision making
• Lead and develop business cases, partnerships and pursuing business opportunities to enable growth, in close collaboration with the business
• Challenge the status quo in Optiver’s business model, including but not limited to corporate structure, market access, prime brokerage relationships and services, identifying sources of alpha, insights and improved commercial outcomes

Who you are:

• 8+ years of experience in Business Development, Strategy or Trading roles in the equity-linked Delta 1 space
• Preference for candidates with relevant experience on the buy side (proprietary trading firms, quant and hedge funds) or sell side (including but not limited to Financing, Sales Trading)
• Proven experience creating value through pursuing business opportunities, partnerships and/or commercial outcomes.
• Proven experience building and maintaining senior industry relationships both internally and externally,
• Self-motivated, results driven and commercially minded challenging the status quo
• Critical, detail oriented, strategic thinker, entrepreneurial spirit
• Excellent technical communication and interpersonal skills
• Fluency in English is a must; Mandarin proficiency ideal but not required

What you'll get:

You’ll join a culture of collaboration and excellence, where you’ll be surrounded by curious thinkers and problem solvers. Driven by a passion for continuous improvement, you’ll thrive in a supportive, high-performing environment alongside talented colleagues, working collectively to tackle some of the most complex problems in the financial markets.

In return for your expertise, you will have access to a range of Optiver perks, including:

• A performance-based bonus structure unmatched anywhere in the industry. We combine our profits across desks, teams and offices into a global profit pool, fostering a truly collaborative environment.
• The chance to work alongside diverse and intelligent peers in a rewarding environment.
• Leadership and growth opportunities.
• Meal allowances.
• Gym membership, plus weekly in-house chair massages.
• Corporate health insurance.
• Regular social events, including a company trip every two years.

Diversity statement

Optiver is committed to diversity and inclusion. We encourage applications from candidates of all backgrounds, and welcome requests for reasonable adjustments during the process.

Questions? Get in touch with the recruitment team at careers@optiver.com.au

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

About the Role

We are seeking a Manager, Product Management to oversee a team of three Product Managers to drive adoption and growth of iHerb’s Autoship & Save (A&S) program. This role is critical to reaching our penetration targets and delivering a best-in-class subscription experience for our global customers.

The successful candidate will combine strategic product leadership, people management, and a data-driven mindset. You will set the vision and execution plan for Autoship & Save while ensuring each PM under your leadership excels in their respective domain (e.g., acquisition, customer experience, retention, or pricing & promotions).

What You’ll Do

Lead and mentor a team of three Product Managers, providing guidance, coaching, and performance feedback.

Define and execute the product strategy for the Autoship & Save program, aligning with company OKRs and growth targets.

Partner closely with Engineering, UX, Global Data and Marketing to deliver scalable solutions that enhance customer adoption and retention.

Establish and monitor KPIs to measure penetration, engagement, and lifetime value of A&S customers.

Leverage data and experimentation (A/B tests, funnel analysis, customer cohorts) to drive decision-making and prioritize initiatives.

Represent the Autoship & Save program at leadership forums, providing clear updates on progress, risks, and opportunities.

Ensure the team balances short-term wins with long-term scalability and customer satisfaction.

What We’re Looking For

7-10 years of product management experience, including 2+ years managing a team of PMs.

Proven track record driving adoption and growth of subscription, loyalty, or retention-focused programs.

Strong analytical skills: comfortable with analytics platforms, and translating data into product strategy.

Demonstrated ability to lead cross-functional teams and deliver outcomes in fast-moving environments.

Excellent communication and stakeholder management skills—able to influence at all levels.

Customer-centric mindset with a passion for creating delightful, sticky product experiences.

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