Why you'll love this role

As a Bilingual Customer Service Specialist, you’ll assist our most valued users and resolve escalated concerns for our customers — ensuring that every interaction builds trust, drives satisfaction, and supports long-term loyalty.  You’ll deliver an exceptional experience that builds trust, strengthens relationships, and reinforces why customers choose StockX. In this role, you’ll not only resolve day-to-day inquiries across phone, chat, and email and also identify opportunities to enhance the customer journey, support repeat engagement, and contribute to overall revenue growth.

Your ability to combine exceptional service with a sales and retention mindset will be key. By delivering clear communication, timely solutions, and education on StockX products and processes, you’ll not only resolve issues but also reinforce confidence in the StockX platform — turning each interaction into an opportunity to build value and encourage repeat business.

What You’ll Do

• Provide an outstanding customer experience across all channels in all regions, including but not limited to, email, phone, chat, and SMS.
• Handle escalated and complex inquiries with empathy, professionalism, and accuracy.
• Promote customer loyalty and retention by reinforcing the value of StockX and ensuring a positive resolution to every issue.
• Take ownership of customer concerns from start to finish, ensuring timely and effective outcomes.
• Drive customer engagement and repeat use by proactively educating users on StockX features, policies, and programs.
• Balance customer advocacy with business priorities to deliver fair, consistent, and brand-aligned resolutions.
• Identify opportunities to improve customer satisfaction, retention, and sales conversion through service excellence.
• Detect and act on potential fraudulent activity to protect both customers and the StockX marketplace.
• Support top-tier users through programs like Early Seller Payout and Bulk Shipping, ensuring premium service for high-value customers.
• Share insights and feedback from customer interactions to inform improvements across operations, products, and processes.

About You

• High school diploma or equivalent required.
• Fluent in both Chinese and English, written and verbally
• 2–3 years of experience in Customer Service, Sales Support, or E-commerce.
• 1–2 years in a Contact Center environment, including multichannel interactions i.e., phone, chat, email, SMS.
• Proven ability to drive customer retention, satisfaction, and repeat engagement.
• Strong communication, empathy, and active listening skills with a sales mindset that identifies customer needs and solutions.
• Detail-oriented and organized, with strong follow-through and a results-driven mindset.
• Thrives in a fast-paced environment while maintaining accuracy and professionalism.
• Confident in handling escalations, making independent decisions, and owning results.
• Positive attitude, team-oriented, and motivated to contribute to customer loyalty and business growth.
• Flexible to work varying shifts to meet business demands.

Why you'll love this role

As a Customer Service Specialist you’ll assist our most valued users and resolve escalated concerns for our customers — ensuring that every interaction builds trust, drives satisfaction, and supports long-term loyalty.  You’ll deliver an exceptional experience that builds trust, strengthens relationships, and reinforces why customers choose StockX. In this role, you’ll not only resolve day-to-day inquiries across phone, chat, and email and also identify opportunities to enhance the customer journey, support repeat engagement, and contribute to overall revenue growth.

Your ability to combine exceptional service with a sales and retention mindset will be key. By delivering clear communication, timely solutions, and education on StockX products and processes, you’ll not only resolve issues but also reinforce confidence in the StockX platform — turning each interaction into an opportunity to build value and encourage repeat business.

What You’ll Do

• Provide an outstanding customer experience across all channels in all regions, including but not limited to, email, phone, chat, and SMS.
• Handle escalated and complex inquiries with empathy, professionalism, and accuracy.
• Promote customer loyalty and retention by reinforcing the value of StockX and ensuring a positive resolution to every issue.
• Take ownership of customer concerns from start to finish, ensuring timely and effective outcomes.
• Drive customer engagement and repeat use by proactively educating users on StockX features, policies, and programs.
• Balance customer advocacy with business priorities to deliver fair, consistent, and brand-aligned resolutions.
• Identify opportunities to improve customer satisfaction, retention, and sales conversion through service excellence.
• Detect and act on potential fraudulent activity to protect both customers and the StockX marketplace.
• Support top-tier users through programs like Early Seller Payout and Bulk Shipping, ensuring premium service for high-value customers.
• Share insights and feedback from customer interactions to inform improvements across operations, products, and processes.

About You

• High school diploma or equivalent required.
• 2–3 years of experience in Customer Service, Sales Support, or E-commerce.
• 1–2 years in a Contact Center environment, including multichannel interactions i.e., phone, chat, email, SMS.
• Proven ability to drive customer retention, satisfaction, and repeat engagement.
• Strong communication, empathy, and active listening skills with a sales mindset that identifies customer needs and solutions.
• Detail-oriented and organized, with strong follow-through and a results-driven mindset.
• Thrives in a fast-paced environment while maintaining accuracy and professionalism.
• Confident in handling escalations, making independent decisions, and owning results.
• Positive attitude, team-oriented, and motivated to contribute to customer loyalty and business growth.
• Flexible to work varying shifts to meet business demands.
  
  

Why you’ll love this role:

StockX is the world’s leading marketplace for current culture, built at the intersection of commerce, community, and credibility. Collectibles are foundational to StockX — not just as products, but as artifacts of fandom, nostalgia, speculation, and identity.

We are expanding how collectibles culture shows up on StockX through creator-driven, community-oriented commerce experiences that blend storytelling, expertise, and transaction. To do this well, we need category leaders who don’t just understand collectibles — they live inside them.

The Collectibles Category Manager is the single-threaded owner of collectibles category growth within a new, high-priority commerce initiative. This person is the in-house expert on trading cards, sports cards, comics, toys, coins, and adjacent enthusiast markets — and is responsible for translating that expertise into supply growth, engagement, and GMV.

You will act as:

• The internal authority on the first-hand and second-hand collectibles ecosystem
  
  
• The external face of StockX to collectors, breakers, shops, graders, dealers, and community leaders
  
  
• The architect of the collectibles go-to-market playbook for this new initiative
  
  

This role blends deep cultural fluency, strategic ownership, and hands-on execution. Early on, you will own everything related to collectibles within this initiative. As the category scales, you will grow into a leader overseeing a broader collectibles portfolio and team.

What You’ll Do:

Own the Collectibles Category End-to-End

• Define and execute the growth strategy for collectibles within the platform
  
  
• Own category-level performance across supply, engagement, and revenue
  
  
• Establish quarterly goals, leading indicators, and operating rhythms
  
  

Be the Market & Culture Expert

Maintain deep, current knowledge of collectibles culture, including:

• Key sellers, breakers, dealers, shops, graders, creators, and brands
  
  
• Sub-segments such as trading cards (sports and TCG), graded sports cards, comics (raw and slabbed), vintage and modern toys, coins, and limited releases
  
  
• Product drops, set releases, grading cycles, convention moments, and cultural spikes
  
  
• Pricing dynamics, liquidity, population reports, grading premiums, and resale economics
  
  

Serve as the internal voice of the collectibles community, informing product, marketing, and platform decisions.

Supply & Creator Acquisition

• Build and own a pipeline of high-impact sellers across trading cards, sports cards, comics, toys, and coins
  
  
• Personally recruit and onboard flagship sellers, breakers, comic shops, toy dealers, and coin specialists who set the tone for the platform
  
  
• Develop seller strategies that balance credibility, storytelling, and commerce
  
  

Commerce Strategy & Category Moments

• Identify and orchestrate collectibles-specific moments, campaigns, and formats that drive engagement and conversion (e.g., major set releases, championship spikes, grading returns, convention cycles)
  
  
• Partner with Category Marketing to design culturally authentic activations
  
  
• Experiment with new approaches (live breaks, expert drops, themed auctions, etc.) and iterate quickly based on performance and feedback
  
  

Cross-Functional Leadership

• Work closely with Account and Partnerships Managers to scale seller acquisition and support
  
  
• Collaborate with Product and Engineering to shape features and tools that matter to collectors (e.g., condition transparency, grading integrations, pricing insights, population data visibility)
  
  
• Provide clear, actionable insights from the market to influence roadmap prioritization
  
  

Build the Playbook

• Document learnings, frameworks, and best practices that can be reused across future categories
  
  
• Help define what “great” looks like for category ownership at StockX
  
  
• Support hiring and onboarding as the collectibles category team grows
  
  

About You:

• Deeply embedded in collectibles culture — you know the people, platforms, trends, grading standards, and economics, and you’re already plugged into the ecosystem
  
  
• 5+ years of experience in category management, partnerships, marketplace growth, brand, dealer, or operator roles within trading cards, sports cards, comics, toys, coins, or adjacent enthusiast ecosystems
  
  
• Comfortable owning outcomes, not just strategy — you execute, iterate, and adapt
  
  
• Strong relationship builder with credibility among collectors, breakers, shop owners, graders, dealers, and community members
  
  
• Data-literate and commercially minded — you understand pricing spreads, grading premiums, liquidity, margin structures, and incentives
  
  
• Entrepreneurial, scrappy, and energized by building something from the ground up
  
  

Nice to Have:

• Existing network of card breakers, LCS owners, comic shops, grading submitters, toy dealers, or coin specialists
  
  
• Experience buying, selling, grading, or operating within collectibles marketplaces
  
  
• Familiarity with grading ecosystems (e.g., card and comic grading workflows, condition standards, population reports)
  
  
• Experience with content-driven commerce, live selling, or enthusiast communities
  
  
• Experience working cross-functionally with product and engineering teams
  
  
• Experience running your own collectibles business, shop, or online storefront
  
  

Why This Role Matters:

Collectibles will define the early perception and success of this new commerce initiative at StockX. This role sets:

• The cultural and credibility bar for the platform
  
  
• The go-to-market blueprint for future enthusiast categories
  
  
• StockX’s reputation within trading card, comic, toy, and coin communities
  
  

You will have outsized influence on how StockX expands its leadership from marketplace into deeper cultural engagement within the global collectibles ecosystem.

Why you’ll love this role

What you’ll do

• Collaborate with engineers and product managers to deliver high-quality products
• Perform functional, regression, and smoke testing on new and existing products
• Review functional and technical documentation to define requirements and create clear, well-structured test cases and plans, ensuring they align with business needs and best practices.
• Execute manual test cases and report test results by performing comprehensive testing: functional regression, end-to-end, database, web services, etc as desired
• Drive software testing best practices, including performance, load, and security testing
• Develop, maintain, and execute automated test cases within existing frameworks (preferably using AI)
• Apply GitHub best practices and work within CI/CD processes
• Work with the organisational QA team to build product knowledge, resolve challenges, and share results
• Design, create, document, and implement test strategies, automation, tools, and processes

About You

• 3+ years experience with object-oriented programming languages and techniques: Golang, Node, TypeScript, JS, Java, RDBMS, Rest APIs
• 3+ years of experience developing and maintaining test automation for Backend (predominantly), Web & Mobile Applications
• Excellent written and verbal communication and presentation skills
• Experience working in an Agile Scrum QA environment
• Mentor junior members of the team

Why you'll love this role

As a Senior Data Engineer, you will be empowered to leverage data to drive amazing customer experiences and business results. You will own the end to end development of data engineering solutions to support analytical needs of the business. The ideal candidate will be passionate about working with disparate datasets and be someone who loves to bring data together to answer business questions at speed. You should have deep expertise in the creation and management of datasets and the proven ability to translate the data into meaningful insights through collaboration with analysts, data scientists and business stakeholders.You will partner with accounting and finance business teams in expanding Financial Data Repository to support new business initiatives. Sr Data Engineer of Finance Data Repository is most challenging and exciting role to work for, with new business initiative launches in payments, finance , tax and ordering platform. Its highly critical to manage the changes on daily basis for proper accounting to keep our books clean and accurate. 

What you'll do

• Design and build mission critical data pipelines with a highly scalable distributed architecture - including data ingestion (streaming, events and batch), data integration, data curation
• Help continually improve ongoing reporting and analysis processes, simplifying self-service support for business stakeholders
• Build and support reusable framework to ingest, integration and provision data
• Automation of end to end data pipeline with metadata, data quality checks and audit 
• Build and support a big data platform on the cloud
• Define and implement automation of jobs and testing
• Optimize the data pipeline to support ML workloads and use cases
• Support mission critical applications and near real time data needs from the data platform
• Capture and publish metadata and new data to subscribed users
• Work collaboratively with business analysts, product managers, data scientists as well as business partners and actively participate in design thinking session
• Participate in design and code reviews
• Motivate, coach, and serve as a role model and mentor for other development team associates/members that leverage the platform 

About you

• 5 to 7 years experience in data warehouse / data lake house technical architecture
• 3+ years of experience in using programming languages (Python / Scala / Java / C#) Minimum
• 3 years of Big Data and Big Data tools in one or more of the following: Batch Processing (e.g. Hadoop distributions, Spark), Real time processing (e.g. Kafka, Flink/Spark Streaming)
• Minimum of 2 years' experience with AWS or engineering in other cloud environments
• Strong Knowledge of Databricks SQL/Scala - Data Engineering Pipelines
• Experience with Database Architecture/Schema design
• Strong familiarity with batch processing and workflow tools such as dbt, AirFlow, NiFi
• Ability to work independently with business partners and management to understand their needs and exceed expectations in delivering tools/solutions
• Strong interpersonal, verbal and written communication skills and ability to present complex technical/analytical concepts to executive audience
• Strong business mindset with customer obsession; ability to collaborate with business partners to identify needs and opportunities for improved data management and delivery
• Experience providing technical leadership and mentoring other engineers for best practices on data engineering
• Bachelor's degree in Computer Science, or a related technical field

Why you'll love this role

As a Senior Data Engineer, you will be empowered to leverage data to drive amazing customer experiences and business results. You will own the end to end development of data engineering solutions to support analytical needs of the business. The ideal candidate will be passionate about working with disparate datasets and be someone who loves to bring data together to answer business questions at speed. You should have deep expertise in the creation and management of datasets and the proven ability to translate the data into meaningful insights through collaboration with analysts, data scientists and business stakeholders.You will partner with accounting and finance business teams in expanding Financial Data Repository to support new business initiatives. Sr Data Engineer of Finance Data Repository is most challenging and exciting role to work for, with new business initiative launches in payments, finance , tax and ordering platform. Its highly critical to manage the changes on daily basis for proper accounting to keep our books clean and accurate. 

What you'll do

• Design and build mission critical data pipelines with a highly scalable distributed architecture - including data ingestion (streaming, events and batch), data integration, data curation
• Help continually improve ongoing reporting and analysis processes, simplifying self-service support for business stakeholders
• Build and support reusable framework to ingest, integration and provision data
• Automation of end to end data pipeline with metadata, data quality checks and audit 
• Build and support a big data platform on the cloud
• Define and implement automation of jobs and testing
• Optimize the data pipeline to support ML workloads and use cases
• Support mission critical applications and near real time data needs from the data platform
• Capture and publish metadata and new data to subscribed users
• Work collaboratively with business analysts, product managers, data scientists as well as business partners and actively participate in design thinking session
• Participate in design and code reviews
• Motivate, coach, and serve as a role model and mentor for other development team associates/members that leverage the platform 

About you

• 5 to 7 years experience in data warehouse / data lake house technical architecture
• 3+ years of experience in using programming languages (Python / Scala / Java / C#) Minimum
• 3 years of Big Data and Big Data tools in one or more of the following: Batch Processing (e.g. Hadoop distributions, Spark), Real time processing (e.g. Kafka, Flink/Spark Streaming)
• Minimum of 2 years' experience with AWS or engineering in other cloud environments
• Strong Knowledge of Databricks SQL/Scala - Data Engineering Pipelines
• Experience with Database Architecture/Schema design
• Strong familiarity with batch processing and workflow tools such as dbt, AirFlow, NiFi
• Ability to work independently with business partners and management to understand their needs and exceed expectations in delivering tools/solutions
• Strong interpersonal, verbal and written communication skills and ability to present complex technical/analytical concepts to executive audience
• Strong business mindset with customer obsession; ability to collaborate with business partners to identify needs and opportunities for improved data management and delivery
• Experience providing technical leadership and mentoring other engineers for best practices on data engineering
• Bachelor's degree in Computer Science, or a related technical field

Why you'll love this role

You'll be part of StockX's global Finance team, collaborating cross-functionally across regions and reporting directly to the Global AP Manager in Detroit. Every day brings new challenges, from keeping multi-region vendor payments on track to supporting audits and month-end close. Your work directly protects cash flow and financial integrity, giving you real visibility into how a high-growth global marketplace operates.

What you'll do

• Process and enter vendor invoices and expenses across ERP systems (Workday & Ramp), ensuring accuracy against purchase orders
• Monitor the AP inbox and respond to vendor inquiries, and follow up on missing invoices or documentation
• Keep records accurate and organized, and compliant with company policies and financial risk controls
• Support month-end close and assist with internal and external audit requests related to AP

About you:

• 3+ years of AP processing experience, preferably in a multinational or US-headquartered company
• Proficiency in Microsoft Office and Google Workspace with comfort navigating ERP systems 
• Strong written and verbal English communication skills with the ability to collaborate effectively across global, cross-timezone teams
• Self-starter with strong attention to detail; able to prioritize independently, meet deadlines, and escalate issues when needed
• Problem-solving mindset and high accountability, with a clear understanding of AP policies and procedures

Nice to have:

• Background in a startup or fast-paced environment is a plus
• Experience supporting ERP implementations and/or system migrations
• Experience with Workday FINS and/or Ramp

Why you’ll love this role

Interested in growing your career on the cutting edge of culture, working for the company selling the hottest brands and products around the world? You will be an integral member of an exciting, hyper-growth company as we continue to expand our operations globally. If you enjoy working in a start-up culture, where ambiguity inspires your creativity, StockX, may be the place for you!

The Operations Specialist role will be fundamental to the success of the business, supporting the Authenticators to ensure items are unboxed correctly for processing as well as making sure that the items are handled and packaged correctly for outbound shipment.

What you’ll do 

• Unloading trucks and palletizing boxes
• Opening boxes and scanning shipping labels
• Using apps and computer software to complete the order fulfillment process
• Boxing items, working with packaging equipment, and ensuring labels are accurately placed on boxes
• Identify opportunities to improve efficiency of the operations process

About you 

• High School diploma/GED
• Experience in warehouses or retail environments unloading trucks and processing boxes
• Sense of urgency to perform tasks to timelines
• Comfortable in a fast-paced work environment
• Ability to work well in teams and good communication skills
• Strong attention to detail

Nice to have skills 

• Warehouse experience
• Fashion retail background 

• The Verification Center is a warehouse environment with working conditions found in a typical warehouse setting. Closed toed and closed heel shoes are required. Team members in this environment will be required to stand, walk, bend, stoop, turn, and pivot more than 75% of the time.
• May push, pull, and lift up to 50 pounds (or 23kg); on occasion a team-lift of up to 100 pounds (or 45kg) and may be required to bend, twist, kneel and squat regularly.
• This role may require you to ascend or descend ladders, stairs, ramps, and the like on a frequent basis depending on site location.

Pursuant to the various pay transparency laws/acts, the base salary is $16.50/hr plus opportunities for benefits (e.g., medical, dental), equity and discretionary bonuses. Compensation is dependent on geography and may vary.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Why you'll love this role

We are seeking an AI Automation Engineer to design, build, and scale intelligent automation systems that improve operational efficiency, reduce manual effort, and unlock new capabilities across the business.

This role sits at the intersection of engineering, applied AI,workflow automation, and systems integration. You will be responsible for identifying high-impact automation opportunities and delivering production grade AI-driven solutions that integrate seamlessly into our technology ecosystem.

You will partner cross-functionally with Engineering, Operations, Product, Data, and Security, as well as business stakeholders to transform manual and repetitive processes into intelligent, scalable systems.

What you’ll do

• Design & deploy AI powered automation solutions using LLMs, machine learning models, and decision engines.
• Build agent-based systems, prompt pipelines, and retrieval augmented generation workflows.
• Develop autonomous or semi-autonomous systems that can take actions across internal tools and APIs.
• Create scalable workflow automation using APIs, event driven architecture, and orchestration frameworks.
• Integrate AI systems with internal platforms.
• Develop reusable automation components and internal tooling.
• Write clean, maintainable, production ready code.
• Build observability, logging, guardrails, and monitoring into AI systems.
• Ensure reliability, security, and responsible AI implementation.
• Measure performance impact.
• Continuously refine prompts, workflows, and models.
• Identify new automation opportunities across the organization.
• Implement guardrails, access controls, and safety mechanisms.
• Ensure compliance with data privacy and security policies.
• Partner with security teams on safe AI deployment.

About you

• 4+ years of software engineering experience. 2+ years working AI/ML systems, LLMs, or intelligent automation.
• Experience with LLM APIs (OpenAI, Anthropic, etc.)
• Experience in vector databases and RAG systems
• Experience workflow orchestration tools
• Strong programming skills
• Experience building API integrations and distributed systems.
• Experience deploying systems in AWS, GCP, or Azure environments.
• Strong problem solving and system thinking skills

Why you'll love this role

StockX is seeking a Vice President of Product to lead the strategy, vision, and execution for our global Product and Product Design organizations. This executive will shape the future of our marketplace experience across Buyer, Seller, and operational journeys, owning cross-company product outcomes and driving high-impact, customer-centric innovation.

The VP will set long-term product strategy, align multi-product roadmaps to business goals, and ensure exceptional customer experiences across all platforms. Success requires deep e-commerce expertise (required), strong marketplace experience (preferred), and a proven ability to influence senior leaders, drive alignment, and deliver measurable business impact at scale.

The best candidate for this role will also play a critical part in defining how AI and emerging technologies are leveraged to accelerate product innovation, improve decision-making, and unlock new customer and business value.

What you'll do

• Strategic Leadership & Product Vision
  • Anticipate customer needs, market shifts, competitive dynamics, and emerging technologies, including AI-driven product opportunities.
  • Define and lead a multi-year product vision aligned to company strategy and customer insights.
  • Shape a unified product portfolio across multiple product lines and prioritize at the enterprise level.
  • Balance the roadmap and strategic priorities to align with strong buy- and sell-side constituencies.
• Organizational Leadership
  • Lead and develop leaders across Product Management and Product Design.
  • Build a high-performance, outcomes-driven culture grounded in accountability, data fluency, and customer obsession.
  • Foster a culture of experimentation and continuous learning, including responsible adoption of AI-enabled workflows and tools.
  • Ensure clear priorities, ownership, and effective execution amid ambiguity
• Cross-Functional Influence
  • Align senior leaders across Operations, Engineering, Marketing, Finance, Legal, and business units on product strategy and goals.
  • Partner closely with Engineering and Data teams to translate new technologies into scalable, customer-facing product capabilities.
  • Drive clarity around execution plans and ensure a direct line from strategy to outcomes.
  • Communicate effectively with VP, C-suite, and Board audiences through clear storytelling and data-backed recommendations
• Customer & Business Impact
  • Ensure decisions reflect deep understanding of global customer needs.
  • Champion an outcome-focused product methodology grounded in experimentation, research, and A/B testing. 
  • Own the product organization’s contribution to growth, conversion, liquidity, trust, retention, and profitability.
  • Leverage advanced analytics and intelligent systems to enhance personalization, discovery, pricing, trust & safety, and operational efficiency
• Execution & Delivery
  • Oversee end-to-end execution across multiple product lines with consistent quality and measurable results.
  • Streamline ways of working to support clear prioritization and fast, coordinated delivery.
  • Partner with Design, Analytics, and Customer Research to ensure cohesive, intuitive customer experiences.
• AI & Emerging Technology Leadership 
  • StockX is looking for a product leader who is forward-thinking and proactive in leveraging AI as a core product capability and a productivity force multiplier, not just a supporting tool.
  • Bring demonstrated experience building or evolving products that leverage AI, machine learning, or large language models (LLMs) to deliver meaningful customer or business outcomes.
  • Hands-on or strategic experience with LLM-powered product development, including tools and platforms such as Opus, Codex, or comparable AI systems, and an understanding of how to integrate them into real-world product workflows.
  • Identify opportunities where AI can meaningfully improve customer experience, internal efficiency, trust, personalization, discovery, or decision-making.
  • Partner with Engineering, Data Science, and Legal teams to ensure AI-driven products are scalable, secure, ethical, and compliant.
  • Stay ahead of industry trends in AI and emerging technologies, translating what’s possible into pragmatic, high-impact product strategies.
  • Act as an internal thought leader, helping the organization understand how AI changes product development, team workflows, and competitive advantage.

About you

• Experience
  • 10+ years in Product Management; strong track record building consumer-facing products.
  • 5+ years managing people, including leaders; experience running multi-disciplinary product and design teams.
  • E-commerce experience required.
  • Marketplace experience highly desired (liquidity dynamics, supply/demand, trust & safety).
  • Prior VP-level (or equivalent) leadership in high-growth, high-complexity environments.
  • Experience leading or partnering on AI-driven or data-intensive products strongly preferred
• Skills & Competencies
  • Demonstrated ability to influence across product lines and business units at senior levels.
  • Mastery of long-term product strategy across multiple domains.
  • Strong understanding of customer journeys, behavioral insights, and product economics.
  • Deep fluency in data-driven decision-making and experimentation.
  • Ability to evaluate and apply emerging technologies - including AI - through a customer- and value-first lens.
  • Exceptional communication and alignment-building skills.
  • Proven ability to attract, retain, and develop top product and design talent
• Leadership Behaviors
  • Leads across multiple product areas with broad organizational impact.
  • Provides clarity and direction amid ambiguity; sets long-term strategic direction.
  • Owns outcomes and KPIs across domains.
  • Influences company-wide prioritization and strategic shifts.
  • Represents Product internally and externally as a thought leader, including on the responsible and innovative use of AI

Pursuant to the various pay transparency laws/acts, the pay range is $250,000 to $300,000 annually, plus opportunities for benefits (e.g., medical, dental), equity and discretionary bonuses. Compensation is dependent on geography and may vary.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Why you’ll love this role

Interested in growing your career on the cutting edge of culture, working for the company selling the hottest brands and products around the world? You will be an integral member of an exciting, hyper-growth company as we continue to expand our operations globally. If you enjoy working in a start-up culture, where ambiguity inspires your creativity, StockX, may be the place for you!

The Seasonal Operations Specialist role will be fundamental to the success of the business, supporting the Verification Experts to ensure items are unboxed correctly for processing as well as making sure that the items are handled and packaged correctly for outbound shipment.

What you’ll do 

• Unloading trucks and palletizing boxes
• Opening boxes and scanning shipping labels
• Using apps and computer software to complete the order fulfillment process
• Boxing items, working with packaging equipment, and ensuring labels are accurately placed on boxes
• Identify opportunities to improve efficiency of the operations process

About you 

• High School diploma/GED
• Experience in warehouses or retail environments unloading trucks and processing boxes
• Sense of urgency to perform tasks to timelines
• Comfortable in a fast-paced work environment
• Ability to work well in teams and good communication skills
• Strong attention to detail

Nice to have skills 

• Warehouse experience
• Fashion retail background 

• The Verification Center is a warehouse environment with working conditions found in a typical warehouse setting. Closed toed and closed heel shoes are required. Team members in this environment will be required to stand, walk, bend, stoop, turn, and pivot more than 75% of the time.
• May push, pull, and lift up to 50 pounds (or 23kg); on occasion a team-lift of up to 100 pounds (or 45kg) and may be required to bend, twist, kneel and squat regularly.
• This role may require you to ascend or descend ladders, stairs, ramps, and the like on a frequent basis depending on site location.

Pursuant to the various pay transparency laws/acts, the base salary is $15.00/hr USD plus opportunities for benefits (e.g., medical, dental), equity and discretionary bonuses. Compensation is dependent on geography and may vary.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Why you’ll love this role

Interested in growing your career on the cutting edge of culture, working for the company selling the hottest brands and products around the world? You will be an integral member of an exciting, hyper-growth company as we continue to expand our operations globally. If you enjoy working in a start-up culture, where ambiguity inspires your creativity, StockX, may be the place for you!

The Verification Expert inspects footwear, streetwear, and collectibles (including but not limited to textiles, electronics, energy categories) to ensure the products meet the standards and conditions of StockX and are authentic. You’ll work closely with our operations and customer service teams to deliver an outstanding customer experience. 

What you’ll do 

• Inspect and process footwear, streetwear, and collectibles (including but not limited to textiles, electronics, energy categories) adhering to strict standards of condition and verification
• Proactively work with site leadership and other team members to identify process improvements
• Support operations team in inbound and outbound functions as directed and per business needs
• Contribute to the cleanliness standards and processes of the site
• Contribute to and maintain site safety standard

About you 

• Strong work ethic and positive attitude 
• Sense of urgency to perform tasks to timelines
• Comfortable in a fast-paced work environment
• Ability to work well in teams and good communication skills
• Strong attention to detail

Nice to have skills 

• 0-3 years of experience in assessing value and risk of footwear, streetwear, and collectibles  (including but not limited to textiles, electronics, energy categories)
• Fashion retail background

Working conditions

• The Verification Center is a warehouse environment with working conditions found in a typical warehouse setting. Closed toed and closed heel shoes are required. Team members in this environment will be required to stand, walk, bend, stoop, turn, and pivot more than 75% of the time. 
• May push, pull, and lift up to 50 pounds (or 23kg); on occasion a team-lift of up to 100 pounds (or 45kg) and may be required to bend, twist, kneel and squat regularly.

Pursuant to the various pay transparency laws/acts, the base salary is $18.00/hr plus opportunities for benefits (e.g., medical, dental), equity and discretionary bonuses. Compensation is dependent on geography and may vary.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Why you’ll love this role

This is a high-impact executive leadership opportunity to shape the future of commerce through a tech-driven, global supply chain. As VP of Global Transportation, you will own and evolve a global transportation network that directly influences cost, speed, and customer experience across our marketplace. You’ll sit on the Supply Chain Leadership Team, work closely with executive leadership, and drive strategy that touches every seller and buyer worldwide. If you’re energized by complex global networks, carrier strategy, financial ownership, and building high-performing teams - this role gives you the platform to lead at scale and create measurable impact.

What you’ll do

• Transportation Network Strategy & Design
  • Develop and evolve a best-in-class global transportation network across Verification Centers, Xpress Fulfillment Centers, Drop-Offs, and other nodes
  • Optimize carrier and lane strategy to improve cost, speed, and service quality
  • Lead transportation strategy for facility launches, realignments, and decommissions
• Strategic Carrier Management
  • Own the global carrier strategy and negotiate master agreements with major global and regional providers (UPS, FedEx, DHL, etc.)
  • Maintain competitive tension while building long-term, strategic partnerships
  • Integrate new carriers and services to build redundancy and enhance customer experience
• Financial Performance & Cost Optimization
  • Manage a large annual transportation budget
  • Continuously drive Cost per Trade (CpT) reduction without compromising service
  • Partner with Finance and Planning on freight forecasting and cost modeling
  • Lead invoice audit oversight and forensic cost analysis to identify savings opportunities
• Operational Execution & Network Health
  • Monitor inbound/outbound performance and carrier compliance through advanced analytics
  • Lead initiatives to reduce Time to Serve (TTS) and improve end-to-end predictability
  • Develop business cases, pilots, and POCs to test innovative transportation solutions
  • Drive exception management and rapid resolution during peak and disruption events
• Cross-Functional & Executive Leadership
  • Partner with Operations, Finance, Product, Engineering, and executive stakeholders to align transportation strategy with company roadmaps
  • Lead peak planning (Holiday, Back-to-School, strike mitigation, etc.)
  • Represent transportation strategy in company planning and roadmap discussions
• Team Leadership & Development
  • Lead and develop a global, multi-time-zone team
  • Build strong succession planning, mentorship, and engagement programs
  • Foster a high-performance culture aligned with company values

About you

• 15+ years of progressive transportation, logistics, or supply chain leadership experience, including senior-level people management
• Deep expertise in global eCommerce and small parcel transportation, including cross-border operations
• Proven success negotiating large-scale transportation contracts
• Strong financial acumen with experience managing large budgets and cost optimization initiatives
• Experience with BI tools (Tableau, PowerBI), advanced analytics, TMS/WMS systems, and financial forecasting tools
• Strategic thinker who can set long-term direction while executing tactically
• Experienced in working cross-functionally and influencing executive stakeholders
• Analytical and data-driven, with strong problem-solving capabilities
• Effective communicator who can drive alignment and transformational change
• Comfortable operating in a fast-paced, globally complex environment

Nice to have skills

• Experience in global marketplace or eCommerce environments
• International work experience or multilingual capabilities
• Familiarity with strategic planning frameworks (OKRs, Hoshin, Balanced Scorecard, SWOT)
• Experience leading transportation strategy during large-scale peak events or network transformations
• Experience leveraging AI and advanced analytics within transportation or supply chain environments, particularly in areas such as strategic carrier management, network optimization, and real-time operational control

Why you'll love this role:

StockX has redefined the global marketplace for culture — where buyers and sellers transact with confidence on an always-on digital exchange. We are building the next frontier of creator-driven, culturally rich commerce that blends excitement, community, expertise, and transaction in one platform.

This initiative is designed to empower sellers and creators to build sustainable businesses while creating moments that drive deep engagement. To support this effort, we are forming a category-led Go-To-Market organization that scales with culture, category dynamics, and community expertise.

The Category Manager is a foundational hire tasked with owning the growth and strategic trajectory of a major category. You will serve as the chief operator, strategist, and market voice for your category — identifying opportunity, building pipelines, and driving seller and creator engagement from early stages through scale.

This role blends strategic planning, deep customer and market understanding, and hands-on execution, with full ownership of category growth outcomes. You will work closely with Partnerships, Marketing, Product, and Operations to define and accelerate the path to liquidity, engagement, and monetization within your category.

What You’ll Do:

Category Strategy & Ownership

• Define the strategic vision and growth plan for your category on the platform
  
  
• Become a deep expert on the category’s supply landscape, demand drivers, community channels, and competitive dynamics
  
  
• Establish metrics and quarterly goals to measure and drive category performance

Supply & Community Acquisition

• Build a robust pipeline of sellers, creators, influencers, and shops within your category
  
  
• Drive outbound outreach, onboarding, and enablement for high-potential sellers
  
  
• Cultivate long-term relationships with strategic sellers and community leaders
  
  

Cross-Functional Go-To-Market Execution

• Partner with our Account and Partnerships Managers to scale seller engagement and support
  
  
• Collaborate with Category Marketing Managers to architect high-impact launches, moments, and campaigns
  
  
• Represent category needs and insights to Product and Engineering to improve seller tools, features, and platform performance
  
  

Category Performance & Analytics

• Use data to diagnose growth opportunities, identify bottlenecks, and optimize playbooks
  
  
• Track supply, engagement, retention, and revenue trends and adjust strategies in real time
  
  
• Surface actionable insights to Growth leadership and cross-functional stakeholders
  
  

Culture & Community Leadership

• Act as the platform’s representative within your category’s ecosystem
  
  
• Engage deeply with community norms, vernacular, and cultural drivers to inform both strategy and execution
  
  
• Champion creator and seller needs internally to ensure authentic, category-led growth
  
  

About you:

• Experienced GTM / Growth Operator: 5+ years in business development, partnerships, category management, or marketplace growth roles; experience in consumer platforms or two-sided marketplaces preferred
  
  
• Strategic Thinker + Doer: Comfortable defining vision while executing in ambiguous, fast-moving environments
  
  
• Relationship-Driven: Able to build trust quickly with sellers, creators, and internal partners
  
  
• Data Fluent: Makes decisions informed by data and measures what matters
  
  
• Community Minded: Understands cultural nuance, category subcultures, and trends that drive engagement
  
  

Nice to Have:

• Existing network within the assigned category (e.g., sneaker resellers, influencer communities, boutique shops)
  
  
• Marketplace experience across both supply and demand sides
  
  
• Experience with creator monetization platforms, community-driven commerce, or enthusiast ecosystems
  
  
• Comfort with CRM tools, sales pipelines, analytics dashboards, and seller performance metrics
  
  

Why This Role Matters:

As one of the first Category Managers supporting this new commerce initiative, you will:

• Set the playbook for how categories scale on an emerging platform
  
  
• Shape how StockX engages sellers, creators, and communities at scale
  
  
• Build the foundation of a repeatable, category-centric GTM / Growth engine that expands into new verticals
  
  

This role is both strategic and entrepreneurial, with meaningful ownership and the opportunity to influence the trajectory of a high-potential new product.

Why you'll love this role:

The Tax Team collaborates with stakeholders, both internal and external, to ensure the financial health of StockX through accurate and timely tax filings, advising on business decisions, and maintaining compliance with federal, state, and international laws and regulations. In this critical role, you will join a group of strategic, detail-oriented thinkers that thrive in StockX’s fast-paced, high-growth environment while working cross-functionally with our accounting, finance, legal, operations, marketing and product and engineering teams.

What you will do:

• Own and manage audit ready VAT compliance for the EMEA region, including
  registrations, filings, payments, indirect tax account reconciliation, and ongoing
  obligations
• Provide critical support during VAT audits in EMEA, including data analysis,
  documentation, and coordination with internal and external stakeholders
• Partner closely with Tax Technology and Engineering teams to identify gaps and resolve
  them, e.g. data accuracy, process enhancements, system implementations, etc.
• Conduct independent VAT and indirect tax research and clearly communicate findings
  and recommendations
• Provide support to audit of financial statements;
• Build, maintain, and continuously improve VAT-related documentation to ensure it meets
  the company’s high internal standards as well as applicable industry and regulatory
  expectations;
• Proactively identify and evaluate opportunities to leverage AI and emerging technologies
  to improve VAT compliance efficiency, accuracy, and scalability, including automation of
  data analysis, research, and audit support processes.

About You:

• 4+ years of experience in international indirect taxes, with a strong focus on EMEA VAT
• Strong understanding of VAT compliance, audit processes, and regulatory requirements
  across multiple EMEA jurisdictions
• Proven ability to perform tax research independently or with minimal guidance
• Excellent written and verbal communication skills, including the ability to translate
  technical VAT concepts for non-tax and technical stakeholders
• High level of curiosity and an ownership-driven, proactive mindset
• Ability to thrive in a fast-paced, evolving e-commerce environment

Nice to have:

• Experience working with tax technology platforms, ERP systems, or engineering teams
• Background in e-commerce, marketplace, or digital business models
• Exposure to VAT automation, systems implementations, or process optimization

Why you'll love this role:

StockX has redefined the global marketplace for culture — where buyers and sellers transact with confidence on an always-on digital exchange. We are building the next frontier of creator-driven, culturally rich commerce that blends excitement, community, expertise, and transaction in one platform.

This initiative is designed to empower sellers and creators to build sustainable businesses while creating moments that drive deep engagement. To support this effort, we are forming a category-led Go-To-Market organization that scales with culture, category dynamics, and community expertise.

The Category Manager is a foundational hire tasked with owning the growth and strategic trajectory of a major category. You will serve as the chief operator, strategist, and market voice for your category — identifying opportunity, building pipelines, and driving seller and creator engagement from early stages through scale.

This role blends strategic planning, deep customer and market understanding, and hands-on execution, with full ownership of category growth outcomes. You will work closely with Partnerships, Marketing, Product, and Operations to define and accelerate the path to liquidity, engagement, and monetization within your category.

What You’ll Do:

Category Strategy & Ownership

• Define the strategic vision and growth plan for your category on the platform
  
  
• Become a deep expert on the category’s supply landscape, demand drivers, community channels, and competitive dynamics
  
  
• Establish metrics and quarterly goals to measure and drive category performance

Supply & Community Acquisition

• Build a robust pipeline of sellers, creators, influencers, and shops within your category
  
  
• Drive outbound outreach, onboarding, and enablement for high-potential sellers
  
  
• Cultivate long-term relationships with strategic sellers and community leaders
  
  

Cross-Functional Go-To-Market Execution

• Partner with our Account and Partnerships Managers to scale seller engagement and support
  
  
• Collaborate with Category Marketing Managers to architect high-impact launches, moments, and campaigns
  
  
• Represent category needs and insights to Product and Engineering to improve seller tools, features, and platform performance
  
  

Category Performance & Analytics

• Use data to diagnose growth opportunities, identify bottlenecks, and optimize playbooks
  
  
• Track supply, engagement, retention, and revenue trends and adjust strategies in real time
  
  
• Surface actionable insights to Growth leadership and cross-functional stakeholders
  
  

Culture & Community Leadership

• Act as the platform’s representative within your category’s ecosystem
  
  
• Engage deeply with community norms, vernacular, and cultural drivers to inform both strategy and execution
  
  
• Champion creator and seller needs internally to ensure authentic, category-led growth
  
  

About you:

• Experienced GTM / Growth Operator: 5+ years in business development, partnerships, category management, or marketplace growth roles; experience in consumer platforms or two-sided marketplaces preferred
  
  
• Strategic Thinker + Doer: Comfortable defining vision while executing in ambiguous, fast-moving environments
  
  
• Relationship-Driven: Able to build trust quickly with sellers, creators, and internal partners
  
  
• Data Fluent: Makes decisions informed by data and measures what matters
  
  
• Community Minded: Understands cultural nuance, category subcultures, and trends that drive engagement
  
  

Nice to Have:

• Existing network within the assigned category (e.g., sneaker resellers, influencer communities, boutique shops)
  
  
• Marketplace experience across both supply and demand sides
  
  
• Experience with creator monetization platforms, community-driven commerce, or enthusiast ecosystems
  
  
• Comfort with CRM tools, sales pipelines, analytics dashboards, and seller performance metrics
  
  

Why This Role Matters:

As one of the first Category Managers supporting this new commerce initiative, you will:

• Set the playbook for how categories scale on an emerging platform
  
  
• Shape how StockX engages sellers, creators, and communities at scale
  
  
• Build the foundation of a repeatable, category-centric GTM / Growth engine that expands into new verticals
  
  

This role is both strategic and entrepreneurial, with meaningful ownership and the opportunity to influence the trajectory of a high-potential new product.

Why you’ll love this role:

StockX is the world’s leading marketplace for current culture, built at the intersection of commerce, community, and credibility. Sneakers are foundational to StockX — not just as a category, but as a culture, an economy, and a global community.

We are expanding how sneaker culture shows up on StockX through creator-driven, community-oriented commerce experiences that blend storytelling, expertise, and transaction. To do this well, we need category leaders who don’t just understand the sneaker market — they live inside it.

The Sneakers Category Manager is the single-threaded owner of sneaker category growth within a new, high-priority commerce initiative. This person is the in-house expert on sneaker culture, people, economics, and moments — and is responsible for translating that expertise into supply growth, engagement, and GMV.

You will act as:

• The internal authority on the primary and secondary sneaker ecosystem
  
  
• The external face of StockX to sneaker sellers, creators, and community leaders
  
  
• The architect of the sneaker go-to-market / growth playbook for this new initiative
  
  

This role blends deep cultural fluency, strategic ownership, and hands-on execution. Early on, you will own everything related to sneakers within this initiative. As the category scales, you will grow into a leader overseeing a broader sneaker portfolio and team.

What You’ll Do:

Own the Sneakers Category End-to-End

• Define and execute the growth strategy for sneakers within the platform
  
  
• Own category-level performance across supply, engagement, and revenue
  
  
• Establish quarterly goals, leading indicators, and operating rhythms
  
  

Be the Market & Culture Expert

• Maintain deep, current knowledge of sneaker culture, including:
  
  
• Key sellers, creators, collectors, and resellers
  
  
• Sub-segments (hype vs. GRs, vintage, performance, regional markets, etc.)
  
  
• Drops, releases, brand dynamics, and cultural moments
  
  
• Pricing dynamics, liquidity, and resale economics
  
  
• Serve as the internal voice of the sneaker community, informing product, marketing, and platform decisions
  
  

Supply & Creator Acquisition

• Build and own a pipeline of high-impact sneaker sellers, shops, influencers, and creators
  
  
• Personally recruit and onboard flagship sellers who set the tone for the platform
  
  
• Develop seller strategies that balance credibility, storytelling, and commerce
  
  

Commerce Strategy & Category Moments

• Identify and orchestrate sneaker-specific moments, campaigns, and formats that drive engagement and conversion
  
  
• Partner with Category Marketing to design culturally authentic activations
  
  
• Experiment with new approaches and iterate quickly based on performance and feedback
  
  

Cross-Functional Leadership

• Work closely with Account & Partnerships Managers to scale seller acquisition and support
  
  
• Collaborate with Product and Engineering to shape features and tools that matter to sneaker sellers and buyers
  
  
• Provide clear, actionable insights from the market to influence roadmap prioritization
  
  

Build the Playbook

• Document learnings, frameworks, and best practices that can be reused across future categories
  
  
• Help define what “great” looks like for category ownership at StockX
  
  
• Support hiring and onboarding as the sneaker category team grows
  
  

About you:

• Deeply embedded in sneaker culture — you know the people, platforms, trends, and economics, and you’re already plugged into the ecosystem
  
  
• 5+ years of experience in category management, partnerships, marketplace growth, brand, or operator roles in sneakers, streetwear, or adjacent ecosystems
  
  
• Comfortable owning outcomes, not just strategy — you execute, iterate, and adapt
  
  
• Strong relationship builder with credibility among sellers, creators, and community members
  
  
• Data-literate and commercially minded — you understand pricing, margins, liquidity, and incentives
  
  
• Entrepreneurial, scrappy, and energized by building something from the ground up
  
  

Nice to Have:

• Existing network of sneaker resellers, store owners, creators, or influencers
  
  
• Experience buying and selling sneakers or operating within resale marketplaces
  
  
• Familiarity with content-driven commerce, creator platforms, or enthusiast communities
  
  
• Experience working cross-functionally with product and engineering teams
  
  

Why This Role Matters:

Sneakers will define the early perception and success of this new commerce initiative at StockX. This role sets:

• The cultural bar for the platform
  
  
• The go-to-market & growth blueprint for future categories
  
  
• The credibility of StockX with the sneaker community
  
  

You will have outsized influence on how StockX expands its leadership from marketplace into deeper cultural engagement.

Why you’ll love this role:

StockX is the world’s leading marketplace for current culture, built at the intersection of commerce, community, and credibility. Sneakers are foundational to StockX — not just as a category, but as a culture, an economy, and a global community.

We are expanding how sneaker culture shows up on StockX through creator-driven, community-oriented commerce experiences that blend storytelling, expertise, and transaction. To do this well, we need category leaders who don’t just understand the sneaker market — they live inside it.

The Sneakers Category Manager is the single-threaded owner of sneaker category growth within a new, high-priority commerce initiative. This person is the in-house expert on sneaker culture, people, economics, and moments — and is responsible for translating that expertise into supply growth, engagement, and GMV.

You will act as:

• The internal authority on the primary and secondary sneaker ecosystem
  
  
• The external face of StockX to sneaker sellers, creators, and community leaders
  
  
• The architect of the sneaker go-to-market / growth playbook for this new initiative
  
  

This role blends deep cultural fluency, strategic ownership, and hands-on execution. Early on, you will own everything related to sneakers within this initiative. As the category scales, you will grow into a leader overseeing a broader sneaker portfolio and team.

What You’ll Do:

Own the Sneakers Category End-to-End

• Define and execute the growth strategy for sneakers within the platform
  
  
• Own category-level performance across supply, engagement, and revenue
  
  
• Establish quarterly goals, leading indicators, and operating rhythms
  
  

Be the Market & Culture Expert

• Maintain deep, current knowledge of sneaker culture, including:
  
  
• Key sellers, creators, collectors, and resellers
  
  
• Sub-segments (hype vs. GRs, vintage, performance, regional markets, etc.)
  
  
• Drops, releases, brand dynamics, and cultural moments
  
  
• Pricing dynamics, liquidity, and resale economics
  
  
• Serve as the internal voice of the sneaker community, informing product, marketing, and platform decisions
  
  

Supply & Creator Acquisition

• Build and own a pipeline of high-impact sneaker sellers, shops, influencers, and creators
  
  
• Personally recruit and onboard flagship sellers who set the tone for the platform
  
  
• Develop seller strategies that balance credibility, storytelling, and commerce
  
  

Commerce Strategy & Category Moments

• Identify and orchestrate sneaker-specific moments, campaigns, and formats that drive engagement and conversion
  
  
• Partner with Category Marketing to design culturally authentic activations
  
  
• Experiment with new approaches and iterate quickly based on performance and feedback
  
  

Cross-Functional Leadership

• Work closely with Account & Partnerships Managers to scale seller acquisition and support
  
  
• Collaborate with Product and Engineering to shape features and tools that matter to sneaker sellers and buyers
  
  
• Provide clear, actionable insights from the market to influence roadmap prioritization
  
  

Build the Playbook

• Document learnings, frameworks, and best practices that can be reused across future categories
  
  
• Help define what “great” looks like for category ownership at StockX
  
  
• Support hiring and onboarding as the sneaker category team grows
  
  

About you:

• Deeply embedded in sneaker culture — you know the people, platforms, trends, and economics, and you’re already plugged into the ecosystem
  
  
• 5+ years of experience in category management, partnerships, marketplace growth, brand, or operator roles in sneakers, streetwear, or adjacent ecosystems
  
  
• Comfortable owning outcomes, not just strategy — you execute, iterate, and adapt
  
  
• Strong relationship builder with credibility among sellers, creators, and community members
  
  
• Data-literate and commercially minded — you understand pricing, margins, liquidity, and incentives
  
  
• Entrepreneurial, scrappy, and energized by building something from the ground up
  
  

Nice to Have:

• Existing network of sneaker resellers, store owners, creators, or influencers
  
  
• Experience buying and selling sneakers or operating within resale marketplaces
  
  
• Familiarity with content-driven commerce, creator platforms, or enthusiast communities
  
  
• Experience working cross-functionally with product and engineering teams
  
  

Why This Role Matters:

Sneakers will define the early perception and success of this new commerce initiative at StockX. This role sets:

• The cultural bar for the platform
  
  
• The go-to-market & growth blueprint for future categories
  
  
• The credibility of StockX with the sneaker community
  
  

You will have outsized influence on how StockX expands its leadership from marketplace into deeper cultural engagement.

Why you’ll love this role:

StockX is the world’s leading marketplace for current culture, built at the intersection of commerce, community, and credibility. Apparel is foundational to StockX — not just as a category, but as an expression of identity, culture, and global trends.

We are expanding how apparel culture shows up on StockX through creator-driven, community-oriented commerce experiences that blend storytelling, expertise, and transaction. To do this well, we need category leaders who don’t just understand the apparel market — they live inside it.

The Apparel Category Manager is the single-threaded owner of apparel category growth within a new, high-priority commerce initiative. This person is the in-house expert on Fashion & Apparel culture, people, economics, and moments — and is responsible for translating that expertise into supply growth, engagement, and GMV.

You will act as:

• The internal authority on the first-hand and second-hand apparel ecosystem
  
  
• The external face of StockX to apparel sellers, creators, designers, and community leaders
  
  
• The architect of the apparel go-to-market playbook for this new initiative
  
  

This role blends deep cultural fluency, strategic ownership, and hands-on execution. Early on, you will own everything related to apparel within this initiative. As the category scales, you will grow into a leader overseeing a broader apparel portfolio and team.

What You’ll Do:

Own the Apparel Category End-to-End

• Define and execute the growth strategy for apparel within the platform
  
  
• Own category-level performance across supply, engagement, and revenue
  
  
• Establish quarterly goals, leading indicators, and operating rhythms
  
  

Be the Market & Culture Expert

• Maintain deep, current knowledge of apparel culture, including:
  
  
• Key sellers, creators, designers, brands, and retailers
  
  
• Sub-segments (streetwear, luxury, contemporary, vintage, performance, regional styles, etc.)
  
  
• Seasonal drops, brand dynamics, collaborations, and cultural moments
  
  
• Pricing dynamics, liquidity, and resale economics
  
  
• Serve as the internal voice of the apparel community, informing product, marketing, and platform decisions
  
  

Supply & Creator Acquisition

• Build and own a pipeline of high-impact apparel sellers, shops, designers, influencers, brands, and creators
  
  
• Personally recruit and onboard flagship sellers who set the tone for the platform
  
  
• Develop seller strategies that balance credibility, storytelling, and commerce
  
  

Commerce Strategy & Category Moments

• Identify and orchestrate Fashion & Apparel-specific moments, campaigns, and formats that drive engagement and conversion
  
  
• Partner with Category Marketing to design culturally authentic activations
  
  
• Experiment with new approaches and iterate quickly based on performance and feedback
  
  

Cross-Functional Leadership

• Work closely with Account and Partnerships Managers to scale seller acquisition and support
  
  
• Collaborate with Product and Engineering to shape features and tools that matter to category sellers and buyers
  
  
• Provide clear, actionable insights from the market to influence roadmap prioritization
  
  

Build the Playbook

• Document learnings, frameworks, and best practices that can be reused across future categories
  
  
• Help define what “great” looks like for category ownership at StockX
  
  
• Support hiring and onboarding as the apparel category team grows
  
  

About you:

• Deeply embedded in second-hand fashion & apparel culture — you know the people, platforms, trends, and economics, and you’re already plugged into the ecosystem
  
  
• 5+ years of experience in category management, partnerships, marketplace growth, brand, or operator roles in apparel, streetwear, fashion, or adjacent ecosystems
  
  
• Comfortable owning outcomes, not just strategy — you execute, iterate, and adapt
  
  
• Strong relationship builder with credibility among sellers, creators, designers, and community members
  
  
• Data-literate and commercially minded — you understand pricing, margins, liquidity, and incentives
  
  
• Entrepreneurial, scrappy, and energized by building something from the ground up
  
  

Nice to Have:

• Existing network of apparel resellers, brand operators, designers, boutiques, or creators
  
  
• Experience buying and selling apparel or operating within resale or fashion marketplaces
  
  
• Familiarity with content-driven commerce, creator platforms, or enthusiast communities
  
  
• Experience working cross-functionally with product and engineering teams
• Experience running your own business or startup
  
  

Why This Role Matters:

Apparel will define the early perception and success of this new commerce initiative at StockX. This role sets:

• The cultural bar for the platform
  
  
• The go-to-market blueprint for future categories
  
  
• The credibility of StockX with the apparel community
  
  

You will have outsized influence on how StockX expands its leadership from marketplace into deeper cultural engagement.

Why you’ll love this role:

StockX has redefined the global marketplace for culture — where buyers and sellers transact with confidence on an always-on digital exchange. We are building the next frontier of creator-driven, culturally rich commerce that blends excitement, community, expertise, and transaction in one platform.

To power this next chapter, we are building a category-led organization where each major vertical operates with clear ownership, accountability, and cultural authority.

The Director, Category Growth (General Manager) is the business owner of a major category vertical. This leader is accountable for the full P&L and long-term trajectory of their category — including supply growth, liquidity, demand activation, monetization, and marketplace health.

You will operate as a true GM: setting vision, defining strategy, allocating resources, building a team, and driving cross-functional execution. You will represent your vertical at the leadership level and ensure that product, marketing, operations, and partnerships are aligned to unlock sustainable growth.

This role is both entrepreneurial and executive — suited for a leader who wants to build and scale a culturally driven business within a high-impact marketplace.

What you’ll own:

Full-Stack Category P&L

• Own revenue, contribution margin, liquidity, and growth targets for your vertical
  
  
• Develop annual and multi-year business plans, forecasts, and investment cases
  
  
• Allocate resources across acquisition, retention, and engagement to maximize ROI
  
  
• Drive pricing, incentives, and promotional strategies aligned to marketplace health
  
  

Vertical Strategy & Market Leadership

• Define the long-term category vision, positioning, and competitive differentiation
  
  
• Identify expansion opportunities across adjacent segments, geographies, and seller tiers
  
  
• Establish scalable supply acquisition and retention strategies
  
  
• Continuously assess competitive dynamics and evolving cultural trends
  
  

Supply, Demand & Liquidity Engine

• Architect the playbook for acquiring, activating, and retaining high-value sellers and creators
  
  
• Ensure balanced marketplace dynamics between supply depth and demand velocity
  
  
• Partner with Growth and Marketing to stimulate demand moments and category engagement
  
  
• Implement structural improvements that increase conversion, retention, and monetization
  
  

Cross-Functional Executive Leadership

• Influence Product roadmap to improve seller tooling, pricing mechanics, discovery, and trust features
  
  
• Partner with Marketing to launch culturally relevant campaigns and high-impact moments
  
  
• Collaborate with Operations to optimize onboarding, seller support, and fulfillment performance
  
  
• Represent your vertical in executive planning, QBRs, and strategic reviews
  
  

Team & Organizational Build-Out

• Hire and develop Category Managers and supporting roles as the vertical scales
  
  
• Establish operating cadence, reporting frameworks, and performance management systems
  
  
• Build repeatable GTM playbooks that can be deployed across additional categories
  
  
• Foster a culture of accountability, experimentation, and community authenticity
  
  

Ecosystem & Community Stewardship

• Act as the senior face of StockX within your category’s ecosystem
  
  
• Build relationships with top sellers, shops, creators, and community leaders
  
  
• Ensure platform growth remains culturally credible and aligned with community norms
  
  

About you:

• 10+ years of experience in marketplace leadership, category general management, business development, or growth roles within consumer tech or two-sided platforms
  
  
• Demonstrated ownership of revenue or P&L-level outcomes
  
  
• Proven track record of scaling a vertical, marketplace segment, or new business line
  
  
• Strong executive presence and experience influencing cross-functional roadmaps
  
  
• Deep fluency in marketplace mechanics: liquidity, take rate, CAC/LTV, cohort behavior, supply elasticity
  
  
• Experienced people leader with a track record of building high-performing teams
  
  
• Deep connection to culture-driven or enthusiast categories
  
  

Why this role is different: 

This is not a traditional category marketing or merchandising role. This is a vertical GM role with real business ownership.

You will:

• Build and scale a culturally driven marketplace vertical from early-stage to maturity
  
  
• Directly influence product, pricing, and growth strategy
  
  
• Operate with executive visibility and measurable business accountability
  
  
• Create the blueprint for how category-led growth powers the future of StockX

Why you’ll love this role:

StockX is the world’s leading marketplace for current culture, built at the intersection of commerce, community, and credibility. Apparel is foundational to StockX — not just as a category, but as an expression of identity, culture, and global trends.

We are expanding how apparel culture shows up on StockX through creator-driven, community-oriented commerce experiences that blend storytelling, expertise, and transaction. To do this well, we need category leaders who don’t just understand the apparel market — they live inside it.

The Apparel Category Manager is the single-threaded owner of apparel category growth within a new, high-priority commerce initiative. This person is the in-house expert on Fashion & Apparel culture, people, economics, and moments — and is responsible for translating that expertise into supply growth, engagement, and GMV.

You will act as:

• The internal authority on the first-hand and second-hand apparel ecosystem
  
  
• The external face of StockX to apparel sellers, creators, designers, and community leaders
  
  
• The architect of the apparel go-to-market playbook for this new initiative
  
  

This role blends deep cultural fluency, strategic ownership, and hands-on execution. Early on, you will own everything related to apparel within this initiative. As the category scales, you will grow into a leader overseeing a broader apparel portfolio and team.

What You’ll Do:

Own the Apparel Category End-to-End

• Define and execute the growth strategy for apparel within the platform
  
  
• Own category-level performance across supply, engagement, and revenue
  
  
• Establish quarterly goals, leading indicators, and operating rhythms
  
  

Be the Market & Culture Expert

• Maintain deep, current knowledge of apparel culture, including:
  
  
• Key sellers, creators, designers, brands, and retailers
  
  
• Sub-segments (streetwear, luxury, contemporary, vintage, performance, regional styles, etc.)
  
  
• Seasonal drops, brand dynamics, collaborations, and cultural moments
  
  
• Pricing dynamics, liquidity, and resale economics
  
  
• Serve as the internal voice of the apparel community, informing product, marketing, and platform decisions
  
  

Supply & Creator Acquisition

• Build and own a pipeline of high-impact apparel sellers, shops, designers, influencers, brands, and creators
  
  
• Personally recruit and onboard flagship sellers who set the tone for the platform
  
  
• Develop seller strategies that balance credibility, storytelling, and commerce
  
  

Commerce Strategy & Category Moments

• Identify and orchestrate Fashion & Apparel-specific moments, campaigns, and formats that drive engagement and conversion
  
  
• Partner with Category Marketing to design culturally authentic activations
  
  
• Experiment with new approaches and iterate quickly based on performance and feedback
  
  

Cross-Functional Leadership

• Work closely with Account and Partnerships Managers to scale seller acquisition and support
  
  
• Collaborate with Product and Engineering to shape features and tools that matter to category sellers and buyers
  
  
• Provide clear, actionable insights from the market to influence roadmap prioritization
  
  

Build the Playbook

• Document learnings, frameworks, and best practices that can be reused across future categories
  
  
• Help define what “great” looks like for category ownership at StockX
  
  
• Support hiring and onboarding as the apparel category team grows
  
  

About you:

• Deeply embedded in second-hand fashion & apparel culture — you know the people, platforms, trends, and economics, and you’re already plugged into the ecosystem
  
  
• 5+ years of experience in category management, partnerships, marketplace growth, brand, or operator roles in apparel, streetwear, fashion, or adjacent ecosystems
  
  
• Comfortable owning outcomes, not just strategy — you execute, iterate, and adapt
  
  
• Strong relationship builder with credibility among sellers, creators, designers, and community members
  
  
• Data-literate and commercially minded — you understand pricing, margins, liquidity, and incentives
  
  
• Entrepreneurial, scrappy, and energized by building something from the ground up
  
  

Nice to Have:

• Existing network of apparel resellers, brand operators, designers, boutiques, or creators
  
  
• Experience buying and selling apparel or operating within resale or fashion marketplaces
  
  
• Familiarity with content-driven commerce, creator platforms, or enthusiast communities
  
  
• Experience working cross-functionally with product and engineering teams
• Experience running your own business or startup
  
  

Why This Role Matters:

Apparel will define the early perception and success of this new commerce initiative at StockX. This role sets:

• The cultural bar for the platform
  
  
• The go-to-market blueprint for future categories
  
  
• The credibility of StockX with the apparel community
  
  

You will have outsized influence on how StockX expands its leadership from marketplace into deeper cultural engagement.