Your Location

This position is CHINA BASED. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Your recruiter will inform you what cities you are able to work from depending on your personal legal working identity and Airbnb internal policies.

The Community You Will Join:

Community Support (CS) has increasingly become a key driver of enabling Airbnb's core business. The Community Support Engineering team is responsible for the world-class technology, architecture, and solutions that power CS at Airbnb. The products and capabilities we build empower our guests and hosts, CS agents, and operations teams around the world. 

As part of the CS Product vision,  we are leveraging AI to transform how we deliver customer service - combining advanced ML/LLM capabilities with the expertise of our Support Ambassadors to create a seamless, high-quality support experience. 

The Difference You Will Make:

As an ML Manager within Community Support Product Engineering in China, you will lead a team of machine learning engineers to research, design, and optimize AI models and services that scale AI-powered products and measurably improve the end-to-end Community Support experience for guests, hosts, and support ambassadors.

What You’ll Do: 

Hire, mentor and guide a dynamic team of highly skilled machine learning engineers, fostering their technical growth and professional development.Proactively take initiatives to drive for outcomes over the scope of the team.Build relationships and drive alignment with stakeholders within Community Support and across external teams.Communicate difficult or complex concepts and decisions clearly and effectively with multiple stakeholders across various functions.Provides critical guidance and input in prioritization over multiple major projects.

• Foster rapid development cycles without sacrificing quality, collaborating closely with platform, backend, and frontend engineers to engineer robust ML models and systems that enhance community support initiatives.
• Uphold Technical Standards: Conduct thorough design and architecture reviews to continually elevate our standards of technical excellence.

Your Expertise:

• Expertise in ML & AI: Deep knowledge of various machine learning and AI methodologies, including LLMs and non-LLMs, tailored for user-facing products.
• Leadership in ML Development: Proven experience in leading teams that develop large-scale ML models and systems to improve online user experiences.
• Management and Mentorship: Strong leadership skills with a track record of nurturing an innovative and collaborative team environment.
• Communication Excellence: Exceptional verbal and written communication abilities, with a keen eye for detail.
• Collaborative Spirit: Demonstrated capability to work effectively with stakeholders at all organizational levels, both internally and externally.
• Problem Solving: Skilled in navigating and resolving ambiguous challenges through proactive and strategic approaches.
• Educational Background: PhD, or Master's degree in Computer Science,  Mathematics, Statistics, or related technical field.
• Industry Experience: 9+ years of experience in building and shipping AI models and products, including 2+ years of experience with LLMs. 
• Leadership Experience: 2+ years managing machine learning teams that deliver large impact.
• Technical Proficiency: Expert knowledge of machine learning algorithms and techniques.
• Continuous Learner: Ability to absorb new concepts quickly and integrate them effectively into business processes.

Our Commitment To Inclusion & Belonging

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We are hiring for Machine Learning Engineering across multiple levels.

Your Location:

This position is CHINA BASED. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Your recruiter will inform you what cities you are able to work from depending on your personal legal working identity and Airbnb internal policies.

The Community You Will Join:

Machine Learning and Artificial Intelligence are at the heart of the Airbnb product. From Trust to Payments, and from Customer Service to Marketing we rely on ML to ensure that guests and hosts have the best possible experience with Airbnb. 

The Community Support Products (CSP) Machine Learning team is the core team responsible for driving CSxAI (Customer Support x Artificial Intelligence) initiatives by adopting the Generative AI technologies to enable an intelligent, scalable and exceptional service experience. The team develops and enhances various AI models, ML services and tools including LLM fine-tuning and optimization, RAG/Search,  LLM evaluation and testing automation, feedback-based learning and guardrail for a wide range of applications in Airbnb. 

The richness of Airbnb's data, the complexity of its marketplace and the variety innate in our product mean that we need to operate at the state of the art of AI practice. We are committed to investing in long term innovation to solve the complex problems we face, and to do that we need the very best experts in ML and AI to join us.

The Difference You Will Make:

We believe our current customer experiences in these domains are only scratching the surface of the innovations that are possible, and that science is at the heart of delivering a step-function change for our Guest and and Host on Airbnb. 

You will build and leverage cutting edge AI technologies to transform Airbnb’s customer service by delivering personalized, easy-to-use and proactive customer service experience. 

Many of the initiatives you’ll tackle are in their early conceptual stages. You will have the opportunity to shape these ideas from inception to production, turning visionary concepts into impactful realities.

A Typical Day: 

• Envision, champion, and support the development of novel ML systems, product integrations, and performance optimizations to solve real-world problems

• Work cross-functionally with product, design, and other engineering counterparts to design and build efficient AI solutions for Airbnb CS products

• Learn and share the latest AI/ML technologies with the team across regions( China and the US). 

Your Expertise:

• PhD/Master’s degree, preferably in CS, or equivalent experience
• 5-12 years of ML engineering experience, with ownership responsibility over large-scale software systems.  
• Background in the design and development of AI and ML systems and services, and a deep passion for building efficient and scalable ML-powered products
• Experience with LLM driven chatbot and Agentic AI products would be a big plus
• Excellent communication skills and the ability to work well within a team and with teams across the engineering, product & design organizations
• Fluency in both English and Mandarin is essential.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

Your Location:

This position is CHINA BASED. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Your recruiter will inform you what cities you are able to work from depending on your personal legal working identity and Airbnb internal policies.

The Community You Will Join:

Machine Learning and Artificial Intelligence are at the heart of the Airbnb product. From Trust to Payments, and from Customer Service to Marketing we rely on ML to ensure that guests and hosts have the best possible experience with Airbnb. 

The Community Support Products (CSP) Machine Learning team is the core team responsible for driving CSxAI (Customer Support x Artificial Intelligence) initiatives by adopting the Generative AI technologies to enable an intelligent, scalable and exceptional service experience. The team develops and enhances various AI models, ML services and tools including LLM fine-tuning and optimization, RAG/Search,  LLM evaluation and testing automation, feedback-based learning and guardrail for a wide range of applications in Airbnb. 

The richness of Airbnb's data, the complexity of its marketplace and the variety innate in our product mean that we need to operate at the state of the art of AI practice. We are committed to investing in long term innovation to solve the complex problems we face, and to do that we need the very best experts in ML and AI to join us.

The Difference You Will Make:

We believe our current customer experiences in these domains are only scratching the surface of the innovations that are possible, and that science is at the heart of delivering a step-function change for our Guest and and Host on Airbnb. 

You will build and leverage cutting edge AI technologies to transform Airbnb’s customer service by delivering personalized, easy-to-use and proactive customer service experience. 

Many of the initiatives you’ll tackle are in their early conceptual stages. You will have the opportunity to shape these ideas from inception to production, turning visionary concepts into impactful realities.

A Typical Day: 

• Envision, champion, and support the development of novel ML systems, product integrations, and performance optimizations to solve real-world problems

• Work cross-functionally with product, design, and other engineering counterparts to design and build efficient AI solutions for Airbnb CS products

• Learn and share the latest AI/ML technologies with the team across regions( China and the US). 

Your Expertise:

• PhD/Master’s degree, preferably in CS, or equivalent experience
• 2-4 years of ML engineering experience, with ownership responsibility over large-scale software systems. 
• Background in the design and development of AI and ML systems and services, and a deep passion for building efficient and scalable ML-powered products
• Experience with LLM driven chatbot and Agentic AI products would be a big plus
• Excellent communication skills and the ability to work well within a team and with teams across the engineering, product & design organizations
• Fluency in both English and Mandarin is essential.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

NOTE: NO VISA SUPPORT

The Community You Will Join:

The Global Markets Tech team drives the evolution of our guest and host experience across international markets through product innovation that accelerates international growth. Expanding in under-penetrated markets is a core pillar of our company strategy. To achieve this, we innovate at every level - adapting our  product to the unique needs of every corner of the globe so that every user across our 220+ countries and regions feels right at home.

The team partners closely with Product, Design, Data Science, regional stakeholders, and core platform/vertical teams to translate local market needs into durable, scalable technology that can be piloted quickly and then rolled out broadly.

The Difference You Will Make:

A Senior Software Engineer in Global Markets is expected to deliver measurable international growth impact by building scalable product capabilities across key funnel surfaces (landing → search → pre‑booking) and by improving pricing, promotions, and discounts to increase conversion and customer value across markets.

A Typical Day

• Partner with PM/Design/Data Science to clarify goals, requirements, constraints, and success metrics, and translate them into a sequenced technical plan.
• Write or review technical designs, align tradeoffs, and coordinate dependencies with partner teams across regions.
• Build production code and services with a high quality bar: testing, documentation, instrumentation, and performance/reliability considerations.
• Run design and code reviews, advise engineers, and help drive consistent engineering standards across the team.
• Own delivery: track execution risks, provide stakeholder updates, coordinate launches (including localization/market rollout), and monitor post-launch results to iterate quickly.

Your Expertise

• Fluency in English is required. Japanese or Korean working proficiency is a plus .
• 6+ years of hands-on software engineering experience, with a strong track record shipping production systems.
• Solid understanding of large-scale backend architecture and distributed systems patterns (e.g., well-designed APIs, scalable data models, high-throughput services/pipelines, and performance-aware algorithms).
• Proven ability to drive ambiguous problems to resolution: break down open-ended requirements, propose pragmatic solutions, and execute independently while keeping stakeholders aligned.
• Strong programming skills in one or more of the following: Java, Kotlin, Python, Ruby/Ruby on Rails, JavaScript/TypeScript, with experience building and operating backend services.
• High engineering quality bar: you write clean, testable, maintainable code, and you design with reliability, observability, and operational readiness in mind.
• You actively raise the team’s technical bar through thoughtful code reviews, architecture discussions, and sharing best practices that improve overall team productivity.
• Data-informed decision making: you use metrics and experimentation to validate impact, diagnose issues, and iterate toward better outcomes—recognizing that small improvements in these flows can drive meaningful business results.
• Strong collaboration and communication skills: you work effectively across engineering teams and with Product, Design, and Data partners in a global environment.

NO VISA SUPPORT

The Community You Will Join:

The Engineering team is responsible for developing the Airbnb app and building products. We are a remote team based in different cities in China, and we meet up in person regularly to collaborate, connect and celebrate. 

The Difference You Will Make:

As a Software Engineer in the Global markets Foundation team, you will work closely with PMs, designers, data scientists and engineers across global teams to build the foundation for Airbnb. You will be responsible for improving the foundation of the product from engineering efficiency, consistency and quality. You will work on projects that can span multiple areas, foundation, traffic and data.

This is a small team that provides its ICs with the opportunity to either go broad and influence all foundation wise development at Airbnb, or to go deep and improve the ways of working on a single platform.

A Typical Day: 

• Build services and APIs to drive existing and new features for web and mobile apps
• Work with data scientists and business analysts to define, capture, and use real-time event data for business insights and product features
• Collaborate with infrastructure engineering teams to participate in, validate, and evolve how we build, test, and deploy code in a distributed Service-Oriented Architecture
• Alter existing and develop new data access and protection patterns to ensure our community’s personal data is safe and secure, at scale
• Maintain the cloud infrastructure, specifically for Airbnb guests based in China
• Opportunity to work with nearly every team in the company to surface their product functionality in our customer support tools

Your Expertise:

• 2-4 years of industry experience as Backend or Full-Stack Engineer with a BS/Masters or no years of experience with a PhD.
• Experience in building tools for internal use
• Work experience, open-source code, or coursework in any of the following languages: C/C++, Java, C#, Python/Django, Ruby/Ruby on Rails, Javascript / TypeScript.
• Exposure to architectural patterns of a large, high-scale web application (e.g., well-designed APIs, high volume data pipelines, efficient algorithms).
• Experience with web development best practices such as A/B testing, continuous integration.
• Understanding of data structures and problem solving approaches, and ability to articulate trade offs.
• Passion for creating a highly effective technology platform for our growing global workforce.
• Be future looking, we might be focused on immediate regulations, but need to build for the long term.
• Comfortable with tackling ambiguous problems and unblocking yourself.
• Focus on building high quality products, every one of our flows affects the business bottom line.
• Data driven in how you solve problems and validate you've solved them correctly.
• Possesses strong verbal and written communication skills.
• [Bonus] Frontend development experience is a big bonus.

Your Location

This position is China - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Your recruiter will inform you what cities you are able to work from depending on your personal legal working identity and Airbnb internal policies.

NOTE: NO VISA SUPPORT

The Community You Will Join:

The Global Markets engineering team is focusing on evolving our guest and host experience for global markets through new product initiatives to accelerate international growth. Expanding in under-penetrated global markets is a key pillar of our company's growth strategy. To achieve this, we want to innovate in every sense of the word and adapt our product to every corner of the globe. We want every user in each of our 220+ countries and regions to feel right at home. 

We are a remote team based in different cities in China, and we meet up in person regularly to collaborate, connect and celebrate.

The Difference You Will Make:

As a senior iOS engineer on the mobile team, you will tackle the unique technical challenges of building for global markets — locale-aware UI, market-specific features and integrations, and performance optimization across diverse conditions. You will work on projects spanning the full product surface, from signup/login, search, PDP, checkout, and reviews to foundational components like maps, networking and logging.

You will partner closely with PMs, designers, data scientists, and engineers across both our China-based team and Global partner teams to ship features that make millions of users across under-penetrated markets feel right at home. As a senior team member, you will also play a key role in raising the engineering bar through code reviews, tech design reviews, and mentoring. 

A Typical Day: 

• Partner with cross-functional teams (PM, Design, DS, QA) and Global engineering teams to translate product requirements into technical solutions and help shape the roadmap
• Write and review technical designs for large, open-ended problems — from market-specific product features to foundational mobile infrastructure
• Write clean, testable, and maintainable Swift code to ship polished, pixel-perfect user experiences
• Mentor and support the career growth of other engineers through pairing, code reviews, and technical guidance
• As the tech lead of a project, drive end-to-end delivery, communicate progress to stakeholders, and own the overall quality across the full release cycle

Your Expertise:

• 5+ years of iOS development experience; proficient in Swift, SwiftUI, UIKit, and Core Animation / Core Graphics
• Proficient in applying AI-powered development tools (e.g., Claude Code, Codex) to accelerate development workflows — from tech design, to code generation, debugging, to code review and documentation
• Strong product sense with a proven ability to build pixel-perfect interfaces and fluid animations 
• Proven track record of leading technical initiatives and navigating ambiguous challenges
• Strong cross-team collaboration skills with excellent English communication; experience working in globally distributed teams or building products for diverse markets is a plus

Your Location

This position is China - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Your recruiter will inform you what cities you are able to work from depending on your personal legal working identity and Airbnb internal policies.

The Community You Will Join:

Community Support (CS) is a key driver in enabling Airbnb's core business. The Community Support Engineering (CSE) organization builds world-class tools for our team of Community Support ambassadors around the world as well as our operations teams, to ensure our guests and hosts have a great experience on Airbnb, 24/7, and 365 days a year.

Within CSE, China Routing and Data Service(CRD) Team works together with our US partners to co-own the CS foundations systems for our community. We are building the routing systems to efficiently connect our guests and hosts requests to the best agent, leveraging skills-based routing, context, and urgency signals;  we are building CS data services providing the trusted data foundation that powers AI-driven solutions.

The Difference You Will Make:

We are seeking an experienced Engineering Manager to lead the China Routing and Data Service team. In this role, you will:

• Ramp up on the team’s technology, product, and business goals, including hands-on work to develop a deep technical understanding.
• Lead, mentor, and grow a high-performing engineering team in a fast-paced environment.
• Foster a team culture that emphasizes product thinking, technical depth, and customer-centric problem solving.
• Drive and partner closely with teams across CSE to understand business cases and deliver intuitive, scalable routing and data solutions.
• Set clear priorities and strategic direction in collaboration with cross functional partners..
• Improve team processes to strengthen collaboration and ways of working, execution efficiency, and delivery quality.
• Lead complex, cross-functional projects that align with business goals and deliver measurable impact.

A Typical Day: 

As an Engineering Manager on the China Routing and Data team, you will:

• Collaborate with other senior leaders and peers to define and drive long-term technical strategy and architecture that enables the company’s future vision.
• Collaborate with and influence cross-functional partners to design and deliver high-quality products.
• Lead team technical initiatives, and work cross-functionally to identify opportunities for business impact, refine, and prioritize requirements for engineering systems.
• Lead conversations that align technical efforts with business outcomes and product priorities.
• Nurture a culture of technical quality and engineering excellence from design, through code review, to production.
• Enable and empower ICs to grow their impact beyond individual contributions, creating opportunities for them to lead technical initiatives that span across platforms and organizations.
• Retain, grow and hire a team of high-performing engineers. Build a strong and diverse team capable of turning ambitious product visions into a polished reality.  
• reality.  

Your Expertise :

• 9+ years of relevant software development industry experience in a fast paced tech environment.
• Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience.
• Excellent communication and collaboration skills. Proven experience working with many engineering teams and cross functional partners. 
• Strong expertise in building large-scale backend systems and experience in user facing features.
• Strong product and design instinct, previous proven experience building delightfully designed experiences.
• Flexible in leadership style, can adapt to a variety of ways of working depending on the situation.
• Experience leading and shipping large initiatives with high business impact.
• Creating a strong culture of operational excellence with focus on raising the bar for quality, reliability and availability.
• Good judgment in making tradeoffs to balance short-term business needs with long-term technical quality.
• Strong communication skill and ability to influence decisions from a wide variety of stakeholders.
• Experience fostering an inclusive and engaging team environment.
• Able to identify, retain, grow and acquire critical talent.
• Strong commitment to fostering diversity, equity, and inclusion within teams.
• Fluency in communication in English and Mandarin. 

Your Location:

This position is working remotely within China Mainland. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Your recruiter will inform you what cities you are able to work from depending on your personal legal working identity and Airbnb internal policies.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

The Community You Will Join:

The Global Markets team is focusing on evolving our guest and host experiences for global markets to accelerate international growth. Expanding in under-penetrated global markets is a key pillar of our company’s growth strategy. To achieve this, we want to innovate in every sense of the world and adapt our product for every corner of the globe. We want every user in each of our 220+ countries and regions to feel right at home. 

The Difference You Will Make:

In this role, you will partner closely with product managers, designers, engineers and operations across regions to build and optimize products that resonate with Airbnb guests and hosts around the world. Your work will span a variety of impactful projects, touching multiple markets and product surfaces. You will have the opportunity to directly contribute to global markets products by transforming business goals into measurable outcomes, diving deep into customer behavior nuances, delivering statistical insights and data products, and championing the technical solutions that ensure our products are thoughtfully tailored to the needs of our diverse user base.

A Typical Day:

• Work closely with cross-functional stakeholders to define product scopes, evaluate impact, and set roadmap priorities
• Architect and implement rigorous measurement plans, using A/B tests and quasi-experimental methods to assess product success and inform strategic bets
• Interpret unexpected outcomes, identify bias in experiments, and drive solutions to ensure measurement quality 
• Conduct in-depth research into customer behaviors and preferences across markets to unlock opportunities for international business growth
• Develop scalable frameworks, models and systems that enable product features to be more refined and tailored to the needs of local markets
• Actively present data findings and ideas to stakeholders at different levels, and turn proposals into actions and tangible results for the business and our customers

Your Expertise:

• 5+ years of industry experience in a fast-paced tech environment with a BS/Master’s in a technical field related to mathematics, computer science, statistics, economics, machine learning, or 2+ years of relevant experience and a PhD in similar fields.
• Strong knowledge of causal inference and experimentation
• Expertise in SQL, Python or R
• Ability to solve business problems using appropriate methods and models
• Strong stakeholder communication skills and the ability to translate complex analyses into compelling narratives and business actions
• Working experience on marketplace at a global scale is a plus

Your Location

This position is China - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Your recruiter will inform you what cities you are able to work from depending on your personal legal working identity and Airbnb internal policies.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

The Community You Will Join:

The Global Markets Tech team drives the evolution of our guest and host experience across international markets through product innovation that accelerates international growth. Expanding in under-penetrated markets is a core pillar of our company strategy. To achieve this, we innovate at every level - adapting our  product to the unique needs of every corner of the globe so that every user across our 220+ countries and regions feels right at home.

The team partners closely with Product, Design, Data Science, regional stakeholders, and core platform/vertical teams to translate local market needs into durable, scalable technology that can be piloted quickly and then rolled out broadly.

The Difference You Will Make:

We are looking for a product-minded Staff Software Engineer (Backend) to lead the technical strategy and drive innovative initiatives for Airbnb’s international guest experiences. At Staff level, you will set a technical vision and drive execution of solutions that are highly available, secure, efficient, and designed to scale across many markets with the needs of the international business. You will work across product, engineering, data scientists, designer and cross-functional partners to solve these technical challenges and deliver high-quality products for Airbnb.

A Typical Day

• Own technical vision and lead effort to architecture, prototype, build and launch solutions for international markets initiatives (market configuration, localization services, partner integrations, compliance-aware experiences, etc).
• Lead complex, cross-team execution from design through launch, including team roadmap, technical direction, migration plans, rollout strategy, and long-term operability.
• Drive engineering excellence through reliability, performance, security, and cost efficiency.
• Influence roadmaps and collaborate with stakeholders across regions, such as drives alignment, resolves tradeoffs, leads through ambiguity.
• Mentor engineers both within and outside of the team.

Your Expertise

• Fluency in English is required. Japanese or Korean working proficiency is a plus .
• 9+ years of professional software engineering experience, including Tech Lead responsibilities (required).
• Proven track record leading end-to-end delivery of high-impact, user-facing products—from technical design and implementation through launch and post-launch operations.
• Demonstrated ability to set technical direction for a team or multi-team area (e.g., defining architecture, establishing engineering standards, and shaping a long-term technical roadmap).
• Strong product mindset: you connect technical decisions to customer outcomes and business impact, and you’re comfortable operating in ambiguity with an iterative, experiment-driven approach.
• Expertise designing and operating systems that are highly available, scalable, secure, and cost-efficient, with clear operational readiness.
• Strong experience working in cross-functional, global environments, driving alignment and results through influence across teams and time zones.
• Demonstrated ability to mentor and develop engineers, raise the quality bar through reviews and coaching, and establish and drive best practices.

IMPORTANT TO READ BEFORE YOU APPLY: THIS POSITION NEEDS TO BASED IN CHINA AND NOT PROVIDE VISA SPONSORSHIP.

The Community You Will Join:

Payments Growth & Personalization (PGP) is a horizontal team within Payments focused on unlocking top‑line growth and sustainable efficiency through the payment experience. We deliver user‑facing capabilities and platform levers that improve conversion, affordability, and cost, partnering closely across US, India, and China to ship at global scale.

The Difference You Will Make:

As a Frontend Engineer, you will collaborate closely with the Payments Regional, Growth, and Personalization teams, leveraging your deep expertise in web technologies to lead a small frontend team and drive the development of high-quality Payments products. Your key partners will be based in the US, India, China, and Poland.

A Typical Day: 

• Work closely with product managers and Backend engineers on the team to review, design and develop Payments products.
• Participate in all phases of software development from architecture/design through implementation, testing, and on-call.
• Manage a frontend development team of 5 contractors, overseeing code reviews and ensuring consistent productivity.
• Stay up-to-date with the latest industry trends, technologies, and best practices in Web development.

Your Expertise:

• 3+ years of industry engineering experience
• Fluency in HTML, CSS, JavaScript, Typescript, React and related web technologies
• Experience with modern JavaScript libraries and tooling (e.g. React, npm, webpack...)
• Strong communication and organizational skills
• Ability to work in areas outside of your usual comfort zone and show motivation for personal growth without a dedicated product manager
• Fluency in English is essential.

Your Location

This position is China - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Your recruiter will inform you what cities you are able to work from depending on your personal legal working identity and Airbnb internal policies.

Our Commitment to Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

The Community You Will Join:

The Client Products & Emerging Technology (CP&ET) team is a global, cross-functional group dedicated to building foundational frameworks and innovative, app-wide features that shape the end-to-end experience for Airbnb’s guests and hosts. You’ll join a collaborative environment that thrives on experimentation, partnership, and continuous learning—working closely with Product, Design, Engineering, and Data partners to deliver impactful solutions across multiple platforms. 

The Difference You Will Make:

As a member of a diverse and distributed team across the US and China, you’ll be expected to leverage your expertise in both Frontend and Backend development (Frontend-Heavy) to play a key role in building foundational frameworks, exploring emerging technologies, driving best practices, and enabling rapid feature rollouts that integrate seamlessly throughout the Airbnb ecosystem.

A Typical Day: 

• Collaborate closely with engineers across platforms—including frontend, backend, native (iOS/Android), and infrastructure—to build cohesive solutions.
• Work in partnership with cross-functional teams, including Design, Product, and Data Science, to define and deliver impactful outcomes.
• Propose and implement robust architectural patterns for high-scale web applications and backend services, focusing on well-designed APIs, efficient data pipelines, and performant algorithms.
• Develop scalable, high-quality foundational frameworks as well as innovative product features used by millions of guests and hosts.
• Evaluate technical solutions, contribute to product and framework design discussions, and help shape new features from concept to launch.
• Drive alignment, manage technical projects, and work effectively with diverse stakeholders.
• Write unit and integration tests, participate in code reviews, and uphold high engineering standards across the team.

Your Expertise:

• 5+ years of professional software development experience, with a focus on building both frontend and backend systems 
• Advanced proficiency in modern frontend technologies—including HTML, CSS, JavaScript/TypeScript, frameworks like React or Angular, and frontend architecture (build tools, reusable components).
• Deep expertise in one or more backend/server languages (e.g., Java, Kotlin, C++, etc.) and proven experience designing and scaling high-quality, high-traffic backend services
• Passion for building and evolving foundational frameworks that solve key engineering needs and support the wider team.
• Proven track record of delivering impactful products end-to-end, with a dedication to creating interactive, high-quality, and delightful user experiences.
• Self-driven and excited to tackle large, open-ended projects and drive meaningful business impact in a collaborative environment.
• Solid foundation in unit, integration, and end-to-end testing practices.
• Fluent in both Chinese and English

Your Location

This position is remote work within China Mainland. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Your recruiter will inform you what cities you are able to work from depending on your personal legal working identity and Airbnb internal policies.

Our Commitment to Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

Important to read before submit application: This role must be physically based in China.

We are hiring 2 Staff Software Engineer positions for different teams under the Community Support Platform. 

The Community You Will Join:

Community Support (CS) has increasingly become a key driver of enabling Airbnb's core business. Community Support Engineering is responsible for the world-class technology, architecture, and solutions that power CS at Airbnb. The products and capabilities we build empower our guests and hosts, CS agents, and operations teams around the world. As a member of CSP in China, you will have a great opportunity to make lasting impacts on the Airbnb CS user experience.

The Difference You Will Make:

We are seeking a highly skilled and motivated engineer who is passionate about making a difference through their work. As a Staff Software Engineer, you will be the technical lead in a team of talented and diverse software engineers leading the project execution to improve Airbnb customers and agents experience. You will lead the team and work with global technical leaders to build and evolute CS engineering foundations, such as Routing, Data platform, Case management, foundational toolings etc

A Typical Day: 

• Collaborating with cross-functional partners to deeply understand business problems before developing project solutions.
• Leading the execution of projects across the full software development lifecycle, including technical design, implementation, testing, and deployment, ensuring solutions are high-quality, scalable, and performant; 
• Driving productive and constructive technical discussions with peers and cross-team technical leaders in the global collaborative working environment, to ensure alignments with technical strategies across CS products and capabilities.
• Tackling highly complex technical challenges, proactively identifying and mitigating potential risks during project execution.
• Writing exemplary and high-quality codes and design documents that set the standard for the team.
• Advocating for and embedding engineering best practices within the team, ensuring a culture of technical excellence.
• Actively coaching and mentoring engineers across the CSP China team to foster growth and elevate technical capabilities.
• Supporting team growth by participating in recruiting efforts and conducting interviews.
• Promoting and exemplifying an engineering culture with inclusiveness, effective communication, and quality. 
• Being a collaborative and supportive teammate who inspires and elevates the entire engineering organization.

Your Expertise:

• 9+ years of software development experience.
• Strong proficiency in at least one major backend programming language (e.g., Java, Kotlin, Scala, Python); experience with modern front-end frameworks (e.g., React, Angular, Vue.js) are preferred but not a must.
• Proven track record of delivering end-to-end products in a collaborative environment globally.
• Experience with architectural patterns of large-scale web applications, including well-designed APIs, high-volume data pipelines, and efficient algorithms.
• Demonstrated ability to make data-driven decisions, articulate technical trade-offs, and communicate effectively with cross-functional partners.
• Passion for creating intuitive user experiences and a keen interest in data systems and analytics.
• Bachelor's degree in Computer Science or related field, or equivalent practical experience.
• Fluent in both English and Chinese.

Your Location:

This position is China - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Your recruiter will inform you what cities you are able to work from depending on your personal legal working identity and Airbnb internal policies.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.