Overview:

Guidepoint’s Client Service team connects leading investment firms, consultancies, and corporations with the subject-matter experts they need to make informed business and investment decisions. By understanding each client’s specific research needs and delivering targeted expert matches, often within hours, the team plays a critical role in providing a fast, high-quality client experience.

As an Associate on the Client Service team, you will play a central role in delivering that experience. You will learn how to assess client needs, identify the types of experts best suited to address them, and recruit new experts into Guidepoint’s global network of more than 1,750,000 Advisors. The role offers exposure to a dynamic, results-oriented environment where strong judgment, responsiveness, and the ability to execute across multiple priorities are highly valued. Due to the collaborative nature of the Client Service team, the work schedule is hybrid with three days in the office required.

Who We Are:

• High-performing team driven by execution, accountability, and consistent client impact
• Client-centric culture where responsiveness, resourcefulness, and attention to detail define how we operate
• Team committed to developing talent through hands-on mentorship, coaching, and leadership support
• Workplace that embeds continuous learning and career development as a core part of how we grow and excel
• Environment where strong performers take on increasing leadership, commercial responsibility, and client ownership
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory

What You Will Own:

• Recruit new experts into Guidepoint’s network and engage them for client consultations
• Independently conduct targeted research across LinkedIn, press releases, company websites, case studies, and other public sources to identify relevant subject-matter experts
• Lead cold outreach, phone-based vetting, and screening conversations with experts to evaluate their fit for specific client projects and prepare high-quality profiles for client consideration
• Define sourcing strategies for each client request based on project scope, urgency, and target expert profile
• Manage multiple fast-moving client requests, balancing competing deadlines while maintaining a high standard of execution

What you have:

• Bachelor’s degree, with minimum 3.0 GPA or higher required
• Previous relevant internship, volunteer, or extracurricular experience
• Applicants must be authorized to work in the United States without the need for current or future employer-sponsored visa sponsorship. Guidepoint does not provide employment-based visa sponsorship for this role

Successful Associates:

• Are ambitious and thrive in competitive and fast paced environments
• Are motivated to build client facing careers in consulting, advisory, investment research, account management, customer success or sales
• Quickly understand the commercial context behind client requests and identify the most relevant experts
• Demonstrate strong time management and organizational skills, with the ability to manage multiple priorities under tight deadlines
• Are comfortable engaging senior professionals by phone, building rapport quickly, and assessing fit for client needs
• Are resourceful, intellectually curious, and are driven to continuously learn
• Communicate clearly and professionally, both verbally and in writing
• Demonstrate strong problem-solving skills, sound judgment, and the ability to work both independently and collaboratively

What We Offer:

The annual base salary for this position is $70,000. Additionally, this role is eligible for a yearly bonus of up to $4,000 based on performance.

For strong performers, this role offers an accelerated path to greater responsibility and increased earnings potential. High-performing Associates may be promoted to a Project Manager after as little as six months, based on consistently delivering strong performance and professional readiness. This progression includes a base salary of $75,000, eligibility to earn monthly commission on applicable client-facing project work, and earlier direct exposure to clients.

You will also be eligible for the following benefits:

• 15 days of PTO, 10 paid holidays, and sick leave
• Comprehensive medical, dental, and vision coverage, along with flexible spending accounts, supplemental pet insurance, and short- and long-term disability
• 401(k) with company match of up to 10% of employee contributions, plus company-sponsored and optional life insurance
• Commuter benefits and corporate discounts, including gym memberships, ClassPass, and an Employee Assistance Program (EAP)
• Unlimited access to self-paced learning through LinkedIn Learning
• In-office perks including free snacks and beverages, Thursday Happy Hours, and Summer Fridays
• Annual company-sponsored athletic leagues and wellness activities
• Charitable giving programs with company-matched contributions to eligible tax-exempt organizations, in accordance with company guidelines, including a dedicated day of service for all employees
• Casual work environment with regular team-building events and social activities

Interview Process:

• Initial conversation with a member of the Talent Acquisition team
• Interview with the hiring manager(s)
• Mock assessment
• Complete a timed simulated client request project and gain more insight into the role
• On-site interview with team members
• Final decision and feedback

About Guidepoint:

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients turn answers into action. 

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600+ employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

AI Disclosure

For select roles, our company uses an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.

The above pilots is for testing purposes and our company will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact talentacquisition@guidepoint.com

#LI-RM3

#LI-HYBRID

OVERVIEW:  

Play a vital role in Guidepoint’s success. 

As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,500,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines. 

Who We Are:  

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.

What You Will Own: 

• Work with Project Managers to develop strategies for satisfying each client project request
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
• Identify the best leads and invite them to join our network to participate in consultations with our clients
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience You Will Bring:  

• Bachelor’s degree or higher
• Strong sense of urgency and excellent time management skills to thrive in a fast-paced environment
• Bottom-up thinking and the ability to act as a potential thinking partner for clients, bringing creative and strategic solutions
• Excellent communication and interaction skills, including demonstrated written and verbal abilities in both English and Mandarin
• Proactive, result-driven, initiative, and ability to go the extra mile
• Able to deliver excellent service to clients and surpass their expectations within tight timelines
• Demonstrated ability to work in a team atmosphere but also independently
• Desire to learn about the business and work in a fast-paced entrepreneurial environment

Skills You Will Bring: 

• Desire to work in a sourcing/lead generation type of role
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Demonstrated ability to work both individually and as part of a team

What We Offer: 

• 14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days 
• Social insurances and housing fund 
• Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
• Free snacks and beverages in the office, including free coffee 
• Competitive salary depending on experience. 
• Casual work environment,
• Monthly birthday celebration, team building, and other social events 

Interview Process:

• Meet your Guidepoint Recruiter!
• Initial Candidate Screen
• Meet the Guidepoint Teams!
• Hiring Manager Interview
• Mock Assessment (Role Dependent)
• Complete a stimulated client request and gain more insight into the role
• Interview Process Outcome

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-TH1

#LI-onsite

Overview: 

Guidepoint’s Client Growth teams are passionate about maintaining and expanding our reach within our large existing client base. We support all of Guidepoint’s service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint. 

Play a vital role in Guidepoint’s success.

Guidepoint is seeking a qualified candidate for an Associate, Client Growth role on the Corporate Client Growth team. This person will support senior members of the team as they promote our services to various clients (corporate companies), in order to grow overall usage.

This is a hybrid position out of our Athens office.

Interview process:

• Meet your Guidepoint Recruiter!
  • Initial Candidate Screen  
• Meet the Guidepoint Teams!
  • Hiring Manager Interview  
• Mock Assessment (Role dependent)
  • Complete a simulated client request and gain more insight into the role
• Mock Interview
  • Discuss your assessment with the Guidepoint teams
• Interview Process Outcome

Who We Are: 

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory. 

What You Will Own:

• Partner with the Growth team to increase user base at client firms by employing a thoughtful and strategic outreach approach
• Conduct cold calls, emails and other lead generation efforts to meet designated project, new client activation, and meeting targets
• Monitor client usage trends and identify inflection points in their usage data to proactively reach out and identify any potential pain points
• Onboard new client prospects and educate them on the different services Guidepoint has to offer either under an existing subscription, or opening new business/contracts
• Develop a working knowledge of corporate industries and help communicate Guidepoint’s value add to clients in these sectors
• Work closely with the Client Service team to collect feedback on open client projects as well as advisors we have sent clients for review

Experience You Will Bring:

• 1-3 year of sales, business development, business consulting and/or account management experience preferable
• Bachelor’s degree from a recognized institution

Skills You Will Bring:

• Broad base knowledge of the sales process from lead generation to relationship management
• Excellent networking skills enabling reach out to prospective clients
• Excellent communicator capable of handling high-profile clients
• Demonstrated ability to work in a team atmosphere
• A desire to work in a fast-paced entrepreneurial environment
• Initiative and ability to handle increasing responsibility over time
• Excellent relationship management skills with stakeholders of varying seniority levels
• Proficiency in spoken and written English

What We Offer:

• Competitive compensation
• Private health insurance
• Entrepreneurial environment, autonomy, and fast decisions
• International exposure to the global Guidepoint service teams
• Casual work environment
• Summer and winter team events

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

#LI-PD1

#LI-hybrid

Project Manager, Client Service

Overview:

The Client Service team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions. Come work with us to deliver the best service in the industry and help our clients make some of the most important business decisions in today’s economy.

Are you looking to advance your career and hone your project, people, and relationship management skills? Would you thrive in a fast-paced, team-focused environment where everyone works hard, plays hard, and is rewarded for their individual contributions?

If so, this Project Manager, Client Service position at Guidepoint may have your name on it. 

What You'll Do:

• Serve as the main point of contact responsible for the day-to-day relationship and service delivery for our clients
• Work with and manage a team of Associates to execute requests for clients who are conducting research and due diligence on industry trends, market opportunities, new products and technologies, and more​
• Provide training to Associates regarding best practices around prospective Advisor sourcing, recruiting, interaction, and screening to provide the best Advisor match for each client project
• Work closely with the Business Development teams to optimize your clients’ use of Guidepoint’s services
• Work with other Project Managers on the team to provide industry guidance for projects and workshops

What You Have:

• Bachelor’s degree
• Native Level of Mandarin and fluency in English
• 2+ years of experience client or account management experience
• Previous project management and/ or people management experience
• Experience working in market research, agency, or consulting industries is preferred
• Excellent written and verbal communication skills
• Effective time management and organizational skills
• Demonstrated ability to work both individually and as part of a team
• Ability to work in a fast-paced entrepreneurial environment

What We Offer:

• Competitive compensation
• Generous paid annual leave 
• Casual and entrepreneurial work environment
• Central office location

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

#LI-Recruiter

#LI-Onsite

Overview:

Guidepoint’s Client Service team connects leading investment firms, consultancies, and corporations with the subject-matter experts they need to make informed business and investment decisions. By understanding each client’s specific research needs and delivering targeted expert matches, often within hours, the team plays a critical role in providing a fast, high-quality client experience.

As an Associate on the Client Service team, you will play a central role in delivering that experience. You will learn how to assess client needs, identify the types of experts best suited to address them, and recruit new experts into Guidepoint’s global network of more than 1,750,000 Advisors. The role offers exposure to a dynamic, results-oriented environment where strong judgment, responsiveness, and the ability to execute across multiple priorities are highly valued. Due to the collaborative nature of the Client Service team, the work schedule is hybrid with three days in the office required.

Who We Are:

• High-performing team driven by execution, accountability, and consistent client impact
• Client-centric culture where responsiveness, resourcefulness, and attention to detail define how we operate
• Team committed to developing talent through hands-on mentorship, coaching, and leadership support
• Workplace that embeds continuous learning and career development as a core part of how we grow and excel
• Environment where strong performers take on increasing leadership, commercial responsibility, and client ownership
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory

What You Will Own:

• Recruit new experts into Guidepoint’s network and engage them for client consultations
• Independently conduct targeted research across LinkedIn, press releases, company websites, case studies, and other public sources to identify relevant subject-matter experts
• Lead cold outreach, phone-based vetting, and screening conversations with experts to evaluate their fit for specific client projects and prepare high-quality profiles for client consideration
• Define sourcing strategies for each client request based on project scope, urgency, and target expert profile
• Manage multiple fast-moving client requests, balancing competing deadlines while maintaining a high standard of execution

What you have:

• Bachelor’s degree, with minimum 3.0 GPA or higher required
• Previous relevant internship, volunteer, or extracurricular experience
• Applicants must be authorized to work in the United States without the need for current or future employer-sponsored visa sponsorship. Guidepoint does not provide employment-based visa sponsorship for this role

Successful Associates:

• Are ambitious and thrive in competitive and fast paced environments
• Are motivated to build client facing careers in consulting, advisory, investment research, account management, customer success or sales
• Quickly understand the commercial context behind client requests and identify the most relevant experts
• Demonstrate strong time management and organizational skills, with the ability to manage multiple priorities under tight deadlines
• Are comfortable engaging senior professionals by phone, building rapport quickly, and assessing fit for client needs
• Are resourceful, intellectually curious, and are driven to continuously learn
• Communicate clearly and professionally, both verbally and in writing
• Demonstrate strong problem-solving skills, sound judgment, and the ability to work both independently and collaboratively

Overview: 

The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours. 

Play a vital role in Guidepoint’s success.

As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,250,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines.

This is a hybrid position out of our Athens office.

Interview Process:

• Meet your Guidepoint Recruiter!
  • Initial Candidate Screen  
• Meet the Guidepoint Teams!
  • Hiring Manager Interview  
• Mock Assessment (Role dependent)
  • Complete a simulated client request and gain more insight into the role
• Mock Interview
  • Discuss your assessment with the Guidepoint teams
• Interview Process Outcome

Who We Are: 

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.  

What You Will Own:

• Operate in a sales role, identifying the best experts to join our network to provide consultation for client projects 
• Work with Project Managers and other team members across London and Dusseldorf to develop strategies for satisfying each client project request
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
• Identify the best leads and invite them to join our network to participate in consultations with our clients
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience You Will Bring:

• Bachelor of Science degree (ex. Public Health, Biology, Neuroscience, Chemistry)
• Previous internship/volunteering/extracurriculars/research lab experience

Skills You Will Bring:

• Desire to work in a sales/lead generation role that is KPI and metrics-driven 
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Fluency in English and knowledge of additional languages (French, Spanish, German, etc.) is preferred
• Demonstrated ability to work both individually and as part of an international team

What We Offer:

• Competitive compensation
• Private health insurance
• Entrepreneurial environment, autonomy, and fast decisions
• International exposure to the global Guidepoint service teams
• Casual work environment
• Summer and winter team events

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

#LI-PD1

#LI-hybrid

Overview: 

The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours. 

Play a vital role in Guidepoint’s success.

As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,250,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines.

This is a hybrid position out of our Athens office.

Interview Process:

• Meet your Guidepoint Recruiter!
  • Initial Candidate Screen  
• Meet the Guidepoint Teams!
  • Hiring Manager Interview  
• Mock Assessment (Role dependent)
  • Complete a simulated client request and gain more insight into the role
• Mock Interview
  • Discuss your assessment with the Guidepoint teams
• Interview Process Outcome

Who We Are: 

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.  

What You Will Own:

• Operate in a sales role, identifying the best experts to join our network to provide consultation for client projects 
• Work with Project Managers and other team members across London and Dusseldorf to develop strategies for satisfying each client project request
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
• Identify the best leads and invite them to join our network to participate in consultations with our clients
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience You Will Bring:

• Bachelor's degree
• Previous internship/volunteering/extracurriculars/research experience

Skills You Will Bring:

• Desire to work in a sales/lead generation role that is KPI and metrics-driven 
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Fluency in English
• Demonstrated ability to work both individually and as part of an international team

What We Offer:

• Competitive compensation
• Private health insurance
• Entrepreneurial environment, autonomy, and fast decisions
• International exposure to the global Guidepoint service teams
• Casual work environment
• Summer and winter team events

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

#LI-PD1

#LI-hybrid