Responsibilities

• Client Outreach & Relationship Management: Serve as the primary point of contact for Chinese-speaking clients across the Compliance unit, including Enhanced Due Diligence (EDD), Financial Intelligence Unit (FIU), and Trade Surveillance teams
• Communication & Liaison: Conduct client outreach in Mandarin to explain compliance requirements, gather information, and facilitate smooth communication between clients and internal compliance teams
• Stakeholder Inquiries: Assist in handling inquiries from internal and external stakeholders in the region by coordinating client responses and documentation in Chinese and English
• Documentation & Reporting: Prepare clear and accurate reports, summaries, and correspondence in both Mandarin and English for internal stakeholders and management
• Process Improvement: Provide suggestions to enhance client communication processes and outreach strategies for better engagement with Chinese-speaking clients

Qualifications, Skills & Attributes

Required Qualifications and Skills

• Language Skills: Native or fluent proficiency in Mandarin Chinese (written and spoken) is essential; strong English proficiency (written and spoken) is required
• Industry Experience: Relevant experience in financial services, compliance, risk management, or client-facing roles within financial institutions
• Compliance Knowledge: Familiarity with financial crime compliance concepts including AML/KYC, Enhanced Due Diligence (EDD), suspicious activity monitoring, and trade surveillance
• Communication Skills: Excellent interpersonal and communication skills with the ability to explain complex compliance matters clearly to clients from diverse backgrounds
• Client Management: Proven ability to build and maintain professional relationships with clients while managing sensitive and confidential information
• Organizational Skills: Strong organizational abilities with capability to prioritize multiple tasks and work independently in a dynamic and fast-paced environment
• Cultural Awareness: Deep understanding of Chinese business culture and practices
• Attitude: Have a "can-do" attitude, willingness to learn, and ability to work collaboratively across teams
• Technology: Comfortable with computers, compliance systems, and technology applications in business and regulatory contexts

Desired Qualifications

• Prior experience in financial crime compliance roles (AML, KYC, EDD, FIU, or Trade Surveillance)
• Knowledge of Chinese and international regulatory requirements related to financial crime compliance
• Familiarity with compliance monitoring systems and case management tools
• Cantonese language ability is a plus
• Experience working in multinational financial institutions or brokerage firms
• Ability to work effectively in a small team environment with minimal supervision

Company Benefits & Perks

Summary  

• We are looking for a talented Account Executive / Business Development Manager to join our fast-growing Brandwatch Sales organization. You will be responsible for driving new revenue in Greater China. 

• The ideal candidate will have a strong track record in SaaS sales with a skillset including, but not limited to, strategic prospecting, disciplined pipeline generation, structured discovery, complex deal management, platform demonstration, cross-selling, negotiation and executive stakeholder engagement.  

• A key part of this role will be leveraging internal Cision and PR Newswire existing relationships in China market to identify Brandwatch opportunities. 

• You will drive growth by engaging some of China’s largest organizations, and selling the value of Social Listening / Consumer Intelligence as well as Social Media Management and digital strategy in general. 

Essential Duties & Responsibilities  

• Own and deliver net-new Revenue within Greater China territory. 

• Generate and maintain sufficient qualified pipeline to achieve consistent new-logo revenue targets. 

• Execute defined prospecting, discovery, value articulation, negotiation, and close processes. 

• Apply structured sales methodologies aligned to established go-to-market standards. 

• Manage shorter sales cycles with moderate stakeholder complexity. 

• Maintain accurate forecasting and disciplined CRM documentation. 

• Transition closed accounts to post-sale teams upon contract execution. 

• Perform other duties and responsibilities as required to support business needs. 

Job Level Competencies  

• Extensive knowledge and application of Sales principles, theories and concepts.  

• Develops solutions to complex problems where analysis of situations and/or data requires in-depth evaluation of variables. Determine the best approach to achieve results and provide suggestions to improve policies and procedures.  

• Work is performed independently and requires the exercise of judgment and discretion.  

• May represent the organization as primary contact on assignments and/or projects. Interacts with senior professionals and management and frequently coordinates work between departments or organizations. 

Qualifications  

• Typical experience: 5+ years in related role or experience.  

• Experience in B2B Tech sales with quota responsibility. 

• Demonstrated ability to close new-logo business. 

• Strong communication and discovery skills. 

• Full proficiency in Mandarin and English  

• Proficiency with CRM systems and sales tools. 

Preferred Qualifications  

• Experience selling SaaS into Commercial or Enterprise accounts (MarTech preferred) 

• Exposure or familiarity with Digital Marketing, Social Media and Social Listening 

• Familiarity with structured qualification methodologies. 

• Education: Bachelor degree preferred. 

KA-Senior  Customer Success Manager

Role summary –As a Senior Customer Success Manager, you will be responsible for driving the adoption and growth of Payoneer’s solutions among SMEs and professional businesses in China. You will partner closely with key customers to understand their needs, strengthen engagement, and unlock growth opportunities through Payoneer’s products. By building strong relationships and executing scalable customer development strategies, you will play a critical role in increasing customer retention, expanding business impact, and supporting Payoneer’s market growth in China.

Location: Yiwu; Hangzhou; Ningbo; Zhengzhou; Suzhou; Nanjing; Hefei

On-site
Full time

What you’ll do

Oversee and manage existing client relationship and play an active role in developing and building long-term relationships with top users to identify emerging business, collaboratively develop value propositions that address client needs.

• Be proactive in strengthening existing relationships and creating new ones to maximize acquisition, retention, and up-sell.
• Growing the company’s capability in financial services industry and develop the vision and plan to execute a go-to-market strategy, collaborating with the analytics, business development managers, sales and delivery teams for developing offerings and cross-selling to existing clients and prospects.
• Review and propose process improvement that drive client and market penetration.
• Build business success stories and case studies.
• Maintaining all information of customer activity within CRM platform.
• Maintain and exceed country targets in areas of # of clients from our direct business.

Drive events, below the line activities and represent Payoneer in industry forums to drive awareness.

• Create & articulate compelling value propositions for Payoneer services in coordination with the marketing team.
• Develop long-term strategic relationships with key stakeholders.
• Draft various business reports.
• strong business growth and sales capabilities.
• Independently own large, impactful customer strategy work end-to-end ；And can obtain growth opportunities for customers
• Work with internal teams, customers, and partners across the globe.
• Develop insights required to drive breakthrough success ；Can clearly develop regional customer strategy plans.
• High capability to solve issue that require cross functional collaboration.
• Work with clients to prove the underlying thesis of your strategy work ，Always maintain good communication and cooperative relationships with your clients
• Capable of project management ；Collaborate with internal teams to drive cross-company execution
• Strong structured reporting ability ；Clearly articulate the opportunities and directions you see to your leader

Who you are

• A Bachelor's degree, preferably in business or communications
• Native Mandarin with high level of English communications
• 5+ years of account management, business development or other relevant experience
• 8+ years of experience in selling complex solutions to corporate level clients – SME in Greater China
• Expertise in developing business cases, financial analyses, and modeling, analyzing and forecasting the financial impact
• Ability to see the big picture, understand the key drivers of the business and how they relate to each other to drive profitable growth
• Strong written and verbal communication skills
• Data oriented, possesses a high level of attention to detail with strong analytical and business reasoning skills
• Track record of meeting and exceeding business established goals
• Ability to make decisions in a changing environment, anticipate future needs and drive results.
• High level of organization and focus and ability to work under pressure
• Excellent analysis and problem-solving skills, with creativity to look at problems from new angles
• Project management experience– Batch resolution of customer issues ，Manage most of your clients in bulk using project management methods, with strategic approaches and experience in winning market share for potential large clients
• Experience using salesforce.com or a similar CRM system
• Experience in the Payments or Banking industry or finance and tax
• Experience with direct sales for small businesses engaged in cross border trade
• Experience with digital marketing, affiliate marketing, social media
• Experience with data analytics & BI tools

About the Role

We are seeking a highly analytical and strategic professional candidate to join Payoneer. This role is critical in driving our APAC + China regions’ expansion and operational excellence to streamline the entire ops process.

The ideal candidate possesses a unique blend of top-tier strategic thinking and hands-on data analysis. To ensure seamless collaboration with local partners and stakeholders, fluency in either Japanese or Vietnamese is a mandatory requirement for this position.

Key Responsibilities

• Collaborate and track the development of GTM strategies for new features and products tailored to APAC market. Able to design a localized process to seamless the CX.
• Able to utilize data analysis to identify potential opportunities and optimize the funnel for operation team to meet customer expectations.
• Monitor competitive landscapes, and business trend in the APAC digital markets. Translate local nuances into global product requirements.
• Work closely with GTM, product, and local operations teams to ensure strategic initiatives are executed effectively.
• Evaluate potential partners in the payment industry, leading strategic discussions and contributing to deal negotiation with vendors.

Qualifications

• Finance/Economics Bachelor/Master’s degree. Minimum 5+ years of work experience in payment/consulting/e-commerce companies
• Fluent in English and either Japanese or Vietnamese (both written and spoken) to effectively manage local stakeholders.
• Deep understanding of APAC local business, and regulatory nuances
• Professional experience in leading cross function programs to improve customer experience with business tactical initiatives
• Strong data analysis skill is a plus.

OVERVIEW:  

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.   

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

Play a vital role in Guidepoint’s success. 

As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,500,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines. 

Who We Are:  

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.

What You Will Own: 

• Work with Project Managers to develop strategies for satisfying each client project request
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
• Identify the best leads and invite them to join our network to participate in consultations with our clients
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience You Will Bring:  

• Bachelor’s degree or higher
• Strong sense of urgency and excellent time management skills to thrive in a fast-paced environment
• Bottom-up thinking and the ability to act as a potential thinking partner for clients, bringing creative and strategic solutions
• Excellent communication and interaction skills, including demonstrated written and verbal abilities in both English and Mandarin
• Proactive, result-driven, initiative, and ability to go the extra mile
• Able to deliver excellent service to clients and surpass their expectations within tight timelines
• Demonstrated ability to work in a team atmosphere but also independently
• Desire to learn about the business and work in a fast-paced entrepreneurial environment

Skills You Will Bring: 

• Desire to work in a sourcing/lead generation type of role
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Demonstrated ability to work both individually and as part of a team

What We Offer: 

• 14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days 
• Social insurances and housing fund 
• Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
• Free snacks and beverages in the office, including free coffee 
• Competitive salary depending on experience. 
• Casual work environment,
• Monthly birthday celebration, team building, and other social events 

Interview Process:

• Meet your Guidepoint Recruiter!
• Initial Candidate Screen
• Meet the Guidepoint Teams!
• Hiring Manager Interview
• Mock Assessment (Role Dependent)
• Complete a stimulated client request and gain more insight into the role
• Interview Process Outcome

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-TH1

#LI-onsite

OVERVIEW:  

Play a vital role in Guidepoint’s success. 

As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,500,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines. 

Who We Are:  

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.

What You Will Own: 

• Work with Project Managers to develop strategies for satisfying each client project request
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
• Identify the best leads and invite them to join our network to participate in consultations with our clients
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience You Will Bring:  

• Bachelor’s degree or higher
• Strong sense of urgency and excellent time management skills to thrive in a fast-paced environment
• Bottom-up thinking and the ability to act as a potential thinking partner for clients, bringing creative and strategic solutions
• Excellent communication and interaction skills, including demonstrated written and verbal abilities in both English and Mandarin
• Proactive, result-driven, initiative, and ability to go the extra mile
• Able to deliver excellent service to clients and surpass their expectations within tight timelines
• Demonstrated ability to work in a team atmosphere but also independently
• Desire to learn about the business and work in a fast-paced entrepreneurial environment

Skills You Will Bring: 

• Desire to work in a sourcing/lead generation type of role
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Demonstrated ability to work both individually and as part of a team

What We Offer: 

• 14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days 
• Social insurances and housing fund 
• Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
• Free snacks and beverages in the office, including free coffee 
• Competitive salary depending on experience. 
• Casual work environment,
• Monthly birthday celebration, team building, and other social events 

Interview Process:

• Meet your Guidepoint Recruiter!
• Initial Candidate Screen
• Meet the Guidepoint Teams!
• Hiring Manager Interview
• Mock Assessment (Role Dependent)
• Complete a stimulated client request and gain more insight into the role
• Interview Process Outcome

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-TH1

#LI-onsite

OVERVIEW:  

Play a vital role in Guidepoint’s success. 

As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,500,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines. 

Who We Are:  

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.

What You Will Own: 

• Work with Project Managers to develop strategies for satisfying each client project request
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
• Identify the best leads and invite them to join our network to participate in consultations with our clients
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience You Will Bring:  

• Bachelor’s degree or higher
• Strong sense of urgency and excellent time management skills to thrive in a fast-paced environment
• Bottom-up thinking and the ability to act as a potential thinking partner for clients, bringing creative and strategic solutions
• Excellent communication and interaction skills, including demonstrated written and verbal abilities in both English and Mandarin
• Proactive, result-driven, initiative, and ability to go the extra mile
• Able to deliver excellent service to clients and surpass their expectations within tight timelines
• Demonstrated ability to work in a team atmosphere but also independently
• Desire to learn about the business and work in a fast-paced entrepreneurial environment

Skills You Will Bring: 

• Desire to work in a sourcing/lead generation type of role
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Demonstrated ability to work both individually and as part of a team

What We Offer: 

• 14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days 
• Social insurances and housing fund 
• Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
• Free snacks and beverages in the office, including free coffee 
• Competitive salary depending on experience. 
• Casual work environment,
• Monthly birthday celebration, team building, and other social events 

Interview Process:

• Meet your Guidepoint Recruiter!
• Initial Candidate Screen
• Meet the Guidepoint Teams!
• Hiring Manager Interview
• Mock Assessment (Role Dependent)
• Complete a stimulated client request and gain more insight into the role
• Interview Process Outcome

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-TH1

#LI-onsite

OVERVIEW:  

Play a vital role in Guidepoint’s success. 

As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,500,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines. 

Who We Are:  

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.

What You Will Own: 

• Work with Project Managers to develop strategies for satisfying each client project request
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
• Identify the best leads and invite them to join our network to participate in consultations with our clients
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience You Will Bring:  

• Bachelor’s degree or higher
• Strong sense of urgency and excellent time management skills to thrive in a fast-paced environment
• Bottom-up thinking and the ability to act as a potential thinking partner for clients, bringing creative and strategic solutions
• Excellent communication and interaction skills, including demonstrated written and verbal abilities in both English and Mandarin
• Proactive, result-driven, initiative, and ability to go the extra mile
• Able to deliver excellent service to clients and surpass their expectations within tight timelines
• Demonstrated ability to work in a team atmosphere but also independently
• Desire to learn about the business and work in a fast-paced entrepreneurial environment

Skills You Will Bring: 

• Desire to work in a sourcing/lead generation type of role
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Demonstrated ability to work both individually and as part of a team

What We Offer: 

• 14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days 
• Social insurances and housing fund 
• Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
• Free snacks and beverages in the office, including free coffee 
• Competitive salary depending on experience. 
• Casual work environment,
• Monthly birthday celebration, team building, and other social events 

Interview Process:

• Meet your Guidepoint Recruiter!
• Initial Candidate Screen
• Meet the Guidepoint Teams!
• Hiring Manager Interview
• Mock Assessment (Role Dependent)
• Complete a stimulated client request and gain more insight into the role
• Interview Process Outcome

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-TH1

#LI-onsite

Overview: 

The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours. 

Who We Are:

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.

Skills you will learn:

• Project/Time Management
• Innovative / Strategic Problem Solving
• Public Speaking/Elevator Pitches
• Business acumen

Experiences you will have:

• Networking, including building connections with our leadership team
• Expertise in transitioning into the workforce
• Building, maintaining, and optimizing your resume for the modern application process

Projects you will contribute to:

• Help source and recruit top industry subject matter experts into the Guidepoint network
• Perform industry research to identify current trends in several industries to deliver best-in-class client service
• Assess client research needs and develop outreach strategies to identify experts’ suitability for specific client projects
• Attend workshops on topics that include resume writing, transitioning to the workforce, and perfecting an elevator pitch
• Learn transferable skills from industry leading professionals

Qualifications:

• You must be pursuing a Bachelor's or Master' degree and graduate after 2026.6.
  
• Previous internship/volunteering/extracurriculars
• High fluency in Mandarin and English
  
• Able to intern 4-5 days a week in the Shanghai office throughout the internship program

Skills:

• Desire to work in a sourcing/lead generation type role
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Demonstrated ability to work both individually and as part of a team

What We Offer:

• Development opportunities through the LinkedIn Learning platform
• Casual and entrepreneurial work environment 
• Social and team-building events 
• Central office location in Shanghai, located near Hongkou Football Stadium, Metro Line 8 and Line 3

Interview Process:

• Meet your Guidepoint Recruiter!
  • Initial Candidate Screen
• Meet the Guidepoint Teams!
  • Hiring Manger Interview
• Interview Process Outcome

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 

Backed by a network of nearly 1.5 million experts and Guidepoint’s 1,300 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-TH1

#LI-onsite

Overview:

The Compliance Department is a collaborative team that proactively supports Guidepoint's global business. The team identifies and addresses areas of risk and advises internal stakeholders on new business initiatives and variations on existing products and conducts compliance training of internal employees. These efforts have created a premier compliance platform and we invite motivated professionals to join us and grow in this thriving environment.

Guidepoint is seeking a seasoned Compliance Associate to join its Global Compliance Department. This skilled professional will assist in all aspects of Guidepoint's compliance program which includes providing guidance to our business colleagues when dealing with complex compliance issues.

What You'll Do:

• Provide initial and ongoing training for client interfacing employees
• Respond to daily questions from our sales and service teams
• Conduct a compliance portal overview to prospective and existing clients
• Implement client related protocols into our proprietary database
• Assist our technology team in implementing compliance related controls

What You Have:

• Bachelor's Degree required demonstrating a strong level of achievement
• Minimum of 2+ years of regulatory compliance experience in financial services (not KYC/AML)
• Proactive and self-motivated
• Experience using compliance search tools
• Knowledge of financial industry regulations and due diligence preferred
• Exceptional analytical skills

What We Have:

• Flexible work arrangements
• Shanghai CBD location
• Entrepreneurial environment, autonomy and fast decisions
• Ambitious and driven people
• Competitive salary depending on experience. 

About Guidepoint:

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

 At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-TH1

#LI-onsite

Overview:

We are looking for a bilingual Product Manager (Mandarin & English) to lead CRM localization and integrations for the APAC region, with a strong focus on China. This role will ensure our global CRM platform is adapted for China’s digital ecosystem and integrated with local enterprise communication tools and data providers. The Product Manager will work closely with APAC Client Service, Sales, Compliance and Global Engineering teams to deliver CRM capabilities tailored for China and APAC markets.

This is an in-person position out of our Shanghai office.

What You'll Do:

• Product Strategy
  • Define and manage the APAC CRM localization roadmap.
  • Translate regional business needs into clear product requirements and user stories.
  • Align regional needs with global CRM product strategy.
•  CRM Localization
  • Adapt CRM workflows and features to meet China market requirements.
  • Ensure compatibility with local business processes, language, and regulatory considerations.
•  Integrations
  • Job Portals
  • Lead integrations between CRM and key messaging platforms including WeChat, WhatsApp
  • Platform(s) providing research data of Public and Private companies
  • Telephony Vendors
•  Cross-functional Collaboration
  • Partner with global product teams and APAC stakeholders.
  • Work with engineering teams to deliver integrations and localized features.
  • Coordinate with vendors and technology partners.

What You Have:

• 5-8 years of Product Management experience in enterprise software or CRM.
• Experience with Localization initiatives, API integrations
• Strong understanding of the China digital ecosystem.
• Fluent Mandarin and English.
• Bachelor's degree

What We Offer:  

• 14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days 
• Social insurances and housing fund 
• Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
• Free snacks and beverages in the office, including free coffee 
• Competitive salary depending on experience
• Casual work environment
• Monthly birthday celebration, team building, and other social events 

About Guidepoint:

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients turn answers into action. 

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600+ employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-TH1

#LI-ONSITE

Project Manager, Client Service

Overview:

The Client Service team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions. Come work with us to deliver the best service in the industry and help our clients make some of the most important business decisions in today’s economy.

Are you looking to advance your career and hone your project, people, and relationship management skills? Would you thrive in a fast-paced, team-focused environment where everyone works hard, plays hard, and is rewarded for their individual contributions?

If so, this Project Manager, Client Service position at Guidepoint may have your name on it. 

What You'll Do:

• Serve as the main point of contact responsible for the day-to-day relationship and service delivery for our clients
• Work with and manage a team of Associates to execute requests for clients who are conducting research and due diligence on industry trends, market opportunities, new products and technologies, and more​
• Provide training to Associates regarding best practices around prospective Advisor sourcing, recruiting, interaction, and screening to provide the best Advisor match for each client project
• Work closely with the Business Development teams to optimize your clients’ use of Guidepoint’s services
• Work with other Project Managers on the team to provide industry guidance for projects and workshops

What You Have:

• Bachelor’s degree
• Native Level of Mandarin and fluency in English
• 2+ years of experience client or account management experience
• Previous project management and/ or people management experience
• Experience working in market research, agency, or consulting industries is preferred
• Excellent written and verbal communication skills
• Effective time management and organizational skills
• Demonstrated ability to work both individually and as part of a team
• Ability to work in a fast-paced entrepreneurial environment

What We Offer:

• Competitive compensation
• Generous paid annual leave 
• Casual and entrepreneurial work environment
• Central office location

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

#LI-Recruiter

#LI-Onsite

OVERVIEW:  

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.   

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

Play a vital role in Guidepoint’s success. 

As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,500,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines. 

Who We Are:  

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.

What You Will Own: 

• Work with Project Managers to develop strategies for satisfying each client project request
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
• Identify the best leads and invite them to join our network to participate in consultations with our clients
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience You Will Bring:  

• Bachelor’s degree or higher
• Strong sense of urgency and excellent time management skills to thrive in a fast-paced environment
• Bottom-up thinking and the ability to act as a potential thinking partner for clients, bringing creative and strategic solutions
• Excellent communication and interaction skills, including demonstrated written and verbal abilities in both English and Mandarin
• Proactive, result-driven, initiative, and ability to go the extra mile
• Able to deliver excellent service to clients and surpass their expectations within tight timelines
• Demonstrated ability to work in a team atmosphere but also independently
• Desire to learn about the business and work in a fast-paced entrepreneurial environment

Skills You Will Bring: 

• Desire to work in a sourcing/lead generation type of role
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Demonstrated ability to work both individually and as part of a team

What We Offer: 

• 14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days 
• Social insurances and housing fund 
• Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
• Free snacks and beverages in the office, including free coffee 
• Competitive salary depending on experience. 
• Casual work environment,
• Monthly birthday celebration, team building, and other social events 

Interview Process:

• Meet your Guidepoint Recruiter!
• Initial Candidate Screen
• Meet the Guidepoint Teams!
• Hiring Manager Interview
• Mock Assessment (Role Dependent)
• Complete a stimulated client request and gain more insight into the role
• Interview Process Outcome

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-KW1

#LI-onsite

OVERVIEW:  

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.   

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

Play a vital role in Guidepoint’s success. 

As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,500,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines. 

Who We Are:  

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.

What You Will Own: 

• Work with Project Managers to develop strategies for satisfying each client project request
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
• Identify the best leads and invite them to join our network to participate in consultations with our clients
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience You Will Bring:  

• Bachelor’s degree or higher
• Strong sense of urgency and excellent time management skills to thrive in a fast-paced environment
• Bottom-up thinking and the ability to act as a potential thinking partner for clients, bringing creative and strategic solutions
• Excellent communication and interaction skills, including demonstrated written and verbal abilities in both English and Mandarin
• Proactive, result-driven, initiative, and ability to go the extra mile
• Able to deliver excellent service to clients and surpass their expectations within tight timelines
• Demonstrated ability to work in a team atmosphere but also independently
• Desire to learn about the business and work in a fast-paced entrepreneurial environment

Skills You Will Bring: 

• Desire to work in a sourcing/lead generation type of role
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Demonstrated ability to work both individually and as part of a team

What We Offer: 

• 14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days 
• Social insurances and housing fund 
• Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
• Free snacks and beverages in the office, including free coffee 
• Competitive salary depending on experience. 
• Casual work environment,
• Monthly birthday celebration, team building, and other social events 

Interview Process:

• Meet your Guidepoint Recruiter!
• Initial Candidate Screen
• Meet the Guidepoint Teams!
• Hiring Manager Interview
• Mock Assessment (Role Dependent)
• Complete a stimulated client request and gain more insight into the role
• Interview Process Outcome

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-TH1

#LI-hybrid

OVERVIEW:  

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.   

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

Play a vital role in Guidepoint’s success. 

As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,500,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines. 

Who We Are:  

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.

What You Will Own: 

• Work with Project Managers to develop strategies for satisfying each client project request
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
• Identify the best leads and invite them to join our network to participate in consultations with our clients
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience You Will Bring:  

• Bachelor’s degree or higher
• Strong sense of urgency and excellent time management skills to thrive in a fast-paced environment
• Bottom-up thinking and the ability to act as a potential thinking partner for clients, bringing creative and strategic solutions
• Excellent communication and interaction skills, including demonstrated written and verbal abilities in both English and Mandarin
• Proactive, result-driven, initiative, and ability to go the extra mile
• Able to deliver excellent service to clients and surpass their expectations within tight timelines
• Demonstrated ability to work in a team atmosphere but also independently
• Desire to learn about the business and work in a fast-paced entrepreneurial environment

Skills You Will Bring: 

• Desire to work in a sourcing/lead generation type of role
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Demonstrated ability to work both individually and as part of a team

What We Offer: 

• 14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days 
• Social insurances and housing fund 
• Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
• Free snacks and beverages in the office, including free coffee 
• Competitive salary depending on experience. 
• Casual work environment,
• Monthly birthday celebration, team building, and other social events 

Interview Process:

• Meet your Guidepoint Recruiter!
• Initial Candidate Screen
• Meet the Guidepoint Teams!
• Hiring Manager Interview
• Mock Assessment (Role Dependent)
• Complete a stimulated client request and gain more insight into the role
• Interview Process Outcome

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-TH1

#LI-onsite

In this role you will be responsible for inorganic growth, partnerships, and new revenue streams are critical to our long‑term vision. You will drive Corporate Development activities across Greater China, focusing on evaluating, executing, and integrating M&A, investment and JV opportunities.

You will act as a strategic thought partner to regional leadership, influencing decisions with meaningful commercial, financial and market insights.

You are required to be well-versed in full end-to-end M&A (Merger & Acquisition) and JV (Joint Venture) deal process; ready to be creative, flexible, solution-orientated & action-orientated. This role is responsible for achieving long term growth deals.

In this position you will be a strategic thought partner who will advise on and influence decisions that have a impact on the business. You will help drive growth by identifying new business opportunities, be fully accountable and empowered in China’s corporate development strategy and its delivery in the context of the defined vision for Greater China. In addition, this position will be participating in Sony Music’s regional Corporate Development network.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Location: Shanghai, China (Global Engineering Hub) Organization Size: ~30 Engineers | 2–3 Engineering Managers

Position Summary

As the Senior Engineering Manager for the Mobile App team, you will be the strategic lead for our mobile engineering organization. You will move the team from a "task-driven" unit to a "mission-driven" powerhouse, overseeing the development and optimization of our native iOS and Android applications. You will be responsible for a team of approximately 30 engineers through a "manager of managers" structure, ensuring that our mobile platforms deliver elite-level customer experiences, performance, and stability for our global e-commerce audience.

Key Responsibilities

Strategic Leadership & Team Growth

• Team Evolution:Directly manage and mentor 2–3 Engineering Managers; cultivate a high-performing, autonomous culture focused on ownership, continuous learning, and digital fluency.
• Talent Strategy:Lead talent and succession planning, identifying internal high-potentials and utilizing strategic global sourcing to ensure team resilience.
• Culture Reshaping:Reset the organization’s culture from "executing tickets" to "owning outcomes," fostering a mission-driven mindset that eliminates cross-functional friction.

Operational Excellence & Execution

• Delivery Governance:Oversee project execution from concept to deployment, ensuring on-time, high-quality delivery across high-stakes initiatives.
• Agile Execution:Implement sophisticated performance frameworks to measure real engineering health, flow efficiency, and developer experience.
• Cross-Functional Alignment:Serve as a strategic partner to Product Managers, UX Designers, and other domain software managers to align the mobile roadmap with overarching business objectives.

Technical Innovation & Architecture

• Native Excellence:Drive the technical vision for native iOS (Swift) and Android (Kotlin) platforms, ensuring a modular, scalable architecture that minimizes technical debt.
• AI-Native SDLC:Lead the integration of AI-augmented development workflows (e.g., Claude Code, Kiro, Snyk/Figma MCP) to serve as a force multiplier for testing, documentation, and code generation.
• System Integrity:Ensure robust monitoring, logging, and governance to maintain industry-leading standards for app stability, security, and performance.

Required Qualifications

• Experience:12+ years of software engineering experience, with at least 5+ years in a people leadership role managing multiple teams or managers.
• Technical Mastery:Deep, hands-on expertise in Native Mobile Development (iOS/Swift and Android/Kotlin) is a must. You should have a proven track record of moving from a Principal Engineer to a Senior Leadership role.
• Domain Expertise:Prior experience in a fast-paced e-commerce or consumer-facing digital environment is highly preferred.
• Architectural Depth:Strong understanding of mobile app lifecycles, app store processes, RESTful APIs, and modern DevOps practices (CI/CD, observability).
• Education:Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.

What You’ll Bring

• Business Intelligence:The ability to translate complex technical decisions into business value (revenue, margin, and retention) for executive leadership.
• Innovation Mindset:A passion for staying ahead of tech trends—including Agentic AI and Multi-Agent Orchestration—and the vision to apply them to real-world business problems.
• Collaborative Style:An influential leadership style that builds trust across distributed global teams and fosters a culture of technical rigor.

#LI-OJ1
 
 

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Protecting and building a future shaped by original ideas, innovations, and creativity.

From counterfeits and pirated content to fraudulent sites and unauthorized sellers, MarqVision provides end-to-end brand control across 1,500+ platforms in 118+ countries. Our AI-powered managed service platform for brand control and intelligence enables rapid, scalable enforcement—so your team can move faster, protect revenue, and preserve brand equity across every digital touchpoint. Founded by Harvard Law graduates in 2020, MarqVision is backed by Peak XV (formerly Sequoia Capital India), HSG (formerly Sequoia Capital China), Salesforce Ventures, Altos Ventures, DST Global Partners, Y Combinator, Softbank and Atinum Investments. Recognized with an LVMH Innovation Award and the Inc 5000 Fastest Growing Companies award in 2025, MarqVision continues to push boundaries in brand control, ensuring that innovation, creativity, and trust remain safeguarded in a rapidly evolving digital world.

How You'll Make an Impact at MarqVision

The Ecosystem & Platform Partnerships Team has the mission to maximize the value of MarqVision’s brand protection services and build thought leadership in the industry through global relationship management with online platforms, industry associations and law enforcement.

MarqVision is looking for a Partnership Manager in China to join our Ecosystem & Platform Partnerships Team. In this role, you will report to the Head of Ecosystem & Platform and be responsible for addressing enforcement challenges and enhancing the quality of the brand protection services for the company’s customers by establishing, managing, and developing partnerships with online intermediaries, industry associations, private investigators or law enforcement agencies in China.

What You’ll Achieve

• Establish, manage and develop relationships with online intermediaries, industry associations and law enforcement authorities in China to address enforcement challenges and expand partnership benefits for our customers.
• Serve as a PoC for the company’s troubleshooting process related to anti-counterfeiting matters in China.
• Work with the Director of Partnerships to develop and implement the company’s partnership strategies for China.
• Gather and share enforcement best practices for China.

Skills You'll Need to Bring

• 5+ years of experience in Trust & Safety, brand protection, anti-counterfeiting, or IP enforcement.
• Good understanding of the common challenges shared by brand owners in brand protection as well as experience resolving them.
• Excellent communication skills including the ability to manage discussions, resolve conflicts, and negotiate in sensitive or contentious situations.
• Strategic thinker and persistent problem solver.
• Great team player adept at cross-functional/cross-team collaborations.
• Highly performance-driven professional.
• Native Mandarin speaker, also full business fluency of English.

Nice to Have

• Work experience in a global company handling different time zones or cultures
• Work experience in online brand protection in China: e-commerces, ISPs, brand protection service providers, law firms, industry associations, or law enforcement agencies.

Additional Reference

• MarqVision Company Blog
• Leadership Team 

About Performance Strategy 

As Performance Strategy, our mission is to expand our expertise and leverage our proximity to technology and customers to incubate, manage & grow the Accelerate customers. We are uniquely placed in the middle of the organization, serving as a bridge between commercial and technical teams; we are the power users of our tools and hence we support implementation, optimisation and analytics as well as product and process developments.

Performance Strategy supports all Accelerate customers, through every stage of the account lifecycle, with an eye on performance, scale and growth strategies. We thrive in being the performance specialists & strategists, and in the Accelerate world performance = revenue. We do that by continually balancing a diverse set of responsibilities and collaboration with various teams across the org which the table below highlights.

The Performance Strategy - New Business (GCR) role will focus on strategic support for new launches within our rapidly expanding GCR business. This involves providing implementation and analytical support to ensure performance success during the critical first six months of the customer lifecycle. Additionally, this role will contribute to a global new business support framework, continuously refining our new launch best practices and influencing product development accordingly.

Responsibilities:

• Serve as a technical POC for Launch customers - applying best practices to identify growth opportunities, provide proactive account support & utilize optimal performance levers to drive incremental revenue 
• Execute day-to-day campaign management tasks e.g. collect creative assets, calculate/implement budgets and caps, set up changes, basic performance reports
• Serve as an internal point of contact for key clients - managing & optimizing for performance, collaborating with account teams and escalating niche issues internally
• Be an expert in our platform and work closely with Account Teams to formulate campaign optimization strategies to meet customers' needs
• Launch new campaigns and ensure they are set up for success, flagging any non-standard pitfalls
• Play an active role in various cross-functional projects
• Be proactive with knowledge sharing - provide regular updates in internal team meetings
• Comfortably operate across the company matrix and lead communication with technical and non-technical teams  
• Identify & analyze performance trends and potential issues 
• Optimize campaigns for post-install goals using proprietary tools and dashboards and make recommendations to client-facing team and present to clients on an ad-hoc basis
• Identify, triage and escalate issues to management and internal teams
• Critically assess team processes, develop best practices, and drive improvements

Requirements: 

• Bachelors Degree and 2-4 years campaign optimization, BI, or analytical experience  
• The ability to draw insights from data
• Strong organizational skills
• A proactive and outcome-driven approach
• The ability to communicate clearly and concisely with technical and non-technical teams
• A strategic mindset
• A passion for product and process improvement
• Mandarin / English (fluent) 

Location: Beijing - Our office is located in Guomao and most employees come to the office 2-3 days per week

Liftoff's compensation strategy includes competitive market rate along with equity and benefits and perks that will give our employees what they need to do their best work.  In order to ensure teams are compensated fairly for the work performed, we map out specific levels and take into consideration the cost of labor within each location.

The annual pay range for this position in Beijing is (base+bonus): 280,000 -  330,000 RMB plus 10% target bonus.

#LI-CM1

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

Please see the independent bias audit report covering our use of Covey here.

About this team: 

As an Account Manager on the APAC Demand Team, you’ll be responsible for managing some of the region's key customer relationships. You will deliver outstanding, industry-leading client service to mid to senior level POCs, ensuring client happiness as determined by peer & client feedback. You will be expected to demonstrate ownership of your book of business, understanding your clients business goals and requirements innately and navigate internally to deliver on these.

This is a position based in Beijing, reporting directly to Manager, AM APAC. 

Responsibilities:

• Manage a portfolio of mobile advertisers, launching their campaigns, defining their strategies, upselling, and aligning internal resources to execute their goals
• Support New Business Sales at times 
• Show fluency with the processing and use of complex data sets to achieve account growth objectives
• Strong relationships with mid level POCs; Introductory relationships with higher level stakeholders
• Collaborate cross functionally with Analytics & Operations, creative and product teams to solve issues, identifying opportunities for improvement and facilitating internal meetings to drive results  
• Strong level of understanding of Liftoff product and digital performance ecosystem; consulting clients on the right strategy to meet their goals 

Requirements: 

• Bachelor's degree and 3+ years of experience. Minimum 2-3 years of account management and sales experience
• Organization and project management skills
• Creative solution-seeking skills
• Prior experience in an adtech company is preferred
• An understanding of the mobile app and/or digital media ecosystem
• A strategic and data-driven mindset
• Ability to extract and clearly communicate insights from complex data sets. Excel proficiency required 

Location:

We prefer this role to work from our Beijing office (Guomao) at least 2-3 days/week.

Travel Expectations:

We offer several opportunities for in-person team gatherings, including but not limited to project meetings, regional meetups, and company-wide events. We expect our employees to attend these gatherings at least once per quarter. These gatherings provide essential opportunities for collaboration, communication, and team building.

Compensation:
Liftoff offers all employees a full compensation package that includes equity and health/vision/dental benefits associated with your country of residence. Base compensation will vary based on the candidate's location and experience.

The annual pay range for this position (mid level AM) in Beijing is: OTE (base + variable) of 350,000 - 425,000 RMB.

#LI-JH1

We use Covey as part of our hiring and/or promotional process for jobs in NYC, and certain features may qualify it as an AEDT. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

Please see the independent bias audit report covering our use of Covey here.

Liftoff Intelligence, through the GameRefinery and AppRefinery platforms, delivers deep, feature-level insights into mobile games & apps, helping top publishers understand what drives performance. Combined with Liftoff’s acquisition platform, we enable UA teams to not only scale campaigns—but make smarter decisions on what to build, test, and optimize.

Role and Responsibilities

• Drive regional activation strategy across APAC, tailoring approaches to market dynamics and key customer segments.
• Own and grow a portfolio of accounts against quarterly revenue targets, with a focus on revenue expansion, retention, and long-term partnership development.
• Identify and drive upsell opportunities across Liftoff’s core business customers by aligning Intelligence solutions with clients’ user acquisition and monetization goals.
• Lead strategic client engagements and internal alignment, acting as a trusted advisor to both customers and cross-functional stakeholders.
• Translate product, market, and feature insights into actionable recommendations that help drive measurable outcomes for clients in the mobile ecosystem.
• Partner cross-functionally with Sales, Customer Success, Creative, and Product Marketing teams to drive activation, adoption, and overall client success.
• Collaborate with Intelligence Sales, Analyst, and Product teams to bring solutions to market and expand within existing accounts.

Qualities that make you successful in this role:

• 8+ years of experience in digital advertising sales or account management (or 6+ years with a master’s degree), with a strategic, consultative approach and a track record of managing revenue targets and building long-term client partnerships.
• Strong commercial mindset with experience owning the full sales cycle—from opportunity identification through close—with minimal oversight.
• Excellent relationship-building and communication skills, with confidence engaging senior client stakeholders.
• Data-driven storyteller with the ability to analyze, visualize, and connect data, product insights, and campaign performance to drive outcomes.
• Proven ability to work cross-functionally to achieve client goals and revenue targets.
• Self-starter who thrives in fast-paced, ambiguous environments and can operate both independently and collaboratively.
• Background in user acquisition (UA), growth, or the mobile app/gaming ecosystem preferred.
• Willingness to travel up to 10% for client meetings (local and international).
• Contributes positively to team and office culture.
• Please also provide a cover letter with your application, telling us why you think you'd be a great fit for this role!

Location:

We prefer this role to work from our Beijing office (Guomao) at least 1-2 days/week.

Travel Expectations:

We offer several opportunities for in-person team gatherings, including but not limited to project meetings, regional meetups, and company-wide events. We expect our employees to attend these gatherings at least once per quarter. These gatherings provide essential opportunities for collaboration, communication, and team building.

Compensation:
Liftoff offers all employees a full compensation package that includes equity and health/vision/dental benefits associated with your country of residence. Base compensation will vary based on the candidate's location and experience.

The annual OTE (on-target earning = base + on-target bonus) for this role in Beijing is RMB 550,000 - 665,000

At Similarweb, we build some of the most comprehensive and unique views of how the digital world actually works.

The Data for AI team in China is a specialized, client-facing group working directly with China’s leading AI organizations. The team’s mission is to help these companies unlock the full value of Similarweb’s data for their models and AI assistants, by translating our data assets into clear, measurable impact for real-world AI use cases.

The role involves close, on-the-ground collaboration with customer AI, data, and business teams, explaining the value of our data, shaping data and model-driven solutions during the deal process, and supporting successful implementation post-deal. The team operates in a high-ownership environment and plays a direct role in driving both strategic partnerships and long-term customer value realization in advanced AI products.

Why is this role so important at Similarweb?

Similarweb is a data-first company, and our AI and machine learning capabilities are core to our growth. In China, the Data for AI team works directly with the country’s most advanced AI companies, enabling them to use Similarweb’s data to strengthen their models and AI products in competitive, real-world environments.

This role sits at the heart of those partnerships. You will represent the data and model perspective in strategic customer engagements, clearly articulating the value of our large-scale behavioral and digital datasets. You will shape data-driven solutions during the deal cycle, align our capabilities with customer model objectives, and play a direct role in winning and expanding AI partnerships.

Beyond the deal, you will ensure value realization. As a client-facing data scientist, you will translate complex datasets into concrete impact, guide technical integration discussions, support model evaluation efforts, and help customers achieve measurable improvements in performance. Your work will directly connect data, models, revenue, and long-term strategic relationships in one of the most important AI markets globally.

So, what will you be doing all day?

Your daily responsibilities may include:

• Working directly with leading AI companies in China, both on site and remotely, in a fast-paced and high-impact environment
• Running technical workshops with customer AI and data teams to deeply understand their model challenges, data gaps, and performance bottlenecks
• Translating customer pains into clear data-driven solutions, shaping use cases that demonstrate measurable model and business impact
• Supporting the deal process from a data and model perspective, ensuring strong technical alignment and clear value articulation
• Leading post-deal implementation efforts, guiding customers through integration, validation, and benchmarking to ensure successful value realization
• Driving measurable improvements by helping customers effectively apply Similarweb’s data within their model development and evaluation workflows

This is the perfect job for someone who:

• Holds a B.Sc. in Computer Science/Mathematics/Physics or any other relevant field - Required
• Minimum 3 years of experience with statistical and machine learning tools - Python, R, etc.
• Strong communicative and verbal abilities to lead and guide customers through the logic of custom-built models in both Chinese and English
• Has previous experience working with machine learning/ image processing/NLP/LLM or similar algorithms
• Familiarity with SQL 
• Experience with Big Data tools and cloud infrastructure; PySpark, AWS 
• Hands on background in LLMs &  AI Agents

*All Similarweb offices work in a hybrid model, so you can enjoy the flexibility of working from home with the benefits of building face to face connections with fellow Similarwebbers.*

Why you’ll love being a Similarwebber:

You’ll actually love the product you work with: Our customers aren’t our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said “the product.” Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world.

You’ll find a home for your big ideas:  We encourage an open dialogue and empower employees to bring their ideas to the table. You’ll find the resources you need to take initiative and create meaningful change within the organization. 

We offer competitive perks & benefits: We take your well-being seriously, and offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings and happy hours.

You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it’s Career Week, personalized coaching, or our ongoing learning solutions, you’ll find all the tools and opportunities you need to develop your career right here.

Diversity isn’t just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day.

#LI-Hybrid

At Similarweb, we build some of the most comprehensive and unique views of how the digital world actually works.

The Data for AI team in China is a specialized, client-facing group working directly with China’s leading AI organizations. The team’s mission is to help these companies unlock the full value of Similarweb’s data for their models and AI assistants, by translating our data assets into clear, measurable impact for real-world AI use cases.

The role involves close, on-the-ground collaboration with customer AI, data, and business teams, explaining the value of our data, shaping data and model-driven solutions during the deal process, and supporting successful implementation post-deal. The team operates in a high-ownership environment and plays a direct role in driving both strategic partnerships and long-term customer value realization in advanced AI products.

Why is this role so important at Similarweb?

Similarweb is a data-first company, and our AI and machine learning capabilities are core to our growth. In China, the Data for AI team works directly with the country’s most advanced AI companies, enabling them to use Similarweb’s data to strengthen their models and AI products in competitive, real-world environments.

This role sits at the heart of those partnerships. You will represent the data and model perspective in strategic customer engagements, clearly articulating the value of our large-scale behavioral and digital datasets. You will shape data-driven solutions during the deal cycle, align our capabilities with customer model objectives, and play a direct role in winning and expanding AI partnerships.

Beyond the deal, you will ensure value realization. As a client-facing data scientist, you will translate complex datasets into concrete impact, guide technical integration discussions, support model evaluation efforts, and help customers achieve measurable improvements in performance. Your work will directly connect data, models, revenue, and long-term strategic relationships in one of the most important AI markets globally.

So, what will you be doing all day?

Your daily responsibilities may include:

• Working directly with leading AI companies in China, both on site and remotely, in a fast-paced and high-impact environment
• Running technical workshops with customer AI and data teams to deeply understand their model challenges, data gaps, and performance bottlenecks
• Translating customer pains into clear data-driven solutions, shaping use cases that demonstrate measurable model and business impact
• Supporting the deal process from a data and model perspective, ensuring strong technical alignment and clear value articulation
• Leading post-deal implementation efforts, guiding customers through integration, validation, and benchmarking to ensure successful value realization
• Driving measurable improvements by helping customers effectively apply Similarweb’s data within their model development and evaluation workflows

This is the perfect job for someone who:

• Holds a B.Sc. in Computer Science/Mathematics/Physics or any other relevant field - Required
• Minimum 3 years of experience with statistical and machine learning tools - Python, R, etc.
• Strong communicative and verbal abilities to lead and guide customers through the logic of custom-built models in both Chinese and English
• Has previous experience working with machine learning/ image processing/NLP/LLM or similar algorithms
• Familiarity with SQL 
• Experience with Big Data tools and cloud infrastructure; PySpark, AWS 
• Hands on background in LLMs &  AI Agents

*All Similarweb offices work in a hybrid model, so you can enjoy the flexibility of working from home with the benefits of building face to face connections with fellow Similarwebbers.*

Why you’ll love being a Similarwebber:

You’ll actually love the product you work with: Our customers aren’t our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said “the product.” Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world.

You’ll find a home for your big ideas:  We encourage an open dialogue and empower employees to bring their ideas to the table. You’ll find the resources you need to take initiative and create meaningful change within the organization. 

We offer competitive perks & benefits: We take your well-being seriously, and offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings and happy hours.

You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it’s Career Week, personalized coaching, or our ongoing learning solutions, you’ll find all the tools and opportunities you need to develop your career right here.

Diversity isn’t just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day.

#LI-Hybrid

Scopely is looking for a Director of Product to join an unannounced title working with External Development in our Shanghai office on a hybrid basis.

At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. 

We are in the early stages of development on an ambitious, unannounced AAA mobile game, and we’re assembling a team of passionate game makers to craft unforgettable environments and immersive adventures that players will love.

What You Will Do

You will be responsible for developing product strategy for a portion of Scopely’s new game development portfolio to help us have the best chance of a breakout success. You will need to work with our User Insights team, and do qualitative and quantitative analysis on the market/competitive set to form a strong Point of View on where the products of opportunities and threats are. You will then work with our internal game teams to guide them toward the best commercial outcomes and help them answer commercial viability questions during the Greenlight process. You will also have the opportunity to partner with our corporate development team to find the right talent/product mix to add to our slate based on the product strategies you develop. In some cases, you will help the team to form the free-to-play live and monetization strategies during the meta game design phase of the project.

• Work closely with stakeholders and partners worldwide to comprehend market demand, user needs, and competition in order to create a product that fulfills customer expectations
• Analyze Western and Eastern user behavior to derive insights and concepts, and then translate them into product features
• Develop and articulate product strategies aligned with business goals and market potential
• Determine clear product roadmaps and priorities
• Understand the variances in Western and Chinese product development and navigate the challenges
• Set Beta / Soft Launch / Launch KPI’s for the game during development and testing phase
• Business intelligence analysis
• Competitor’s products tear-down/de-construction
• Lead product and data analytics to comprehend competitor set KPIs
• Market insight analysis on game genres, user behaviors, and UA trends
• Monitor the global trend of the Chinese gaming industry in terms of both development and publishing
• Prepare professional decks for executive-level reporting
• Collaborate with the research team, assist the studio in understanding the gameplay behavior of western users, and translate the product requirements into implementation

What We’re Looking For

• A combination of strong quantitative skills, research capabilities, and F2P/Live operations understanding
• Expert in comp analysis and the ability to quantify what excellence looks like in design/live operations
• Expert in modeling P&L from individual product KPI’s
• Be passionate about game development
• Strong analytics mindset and capability desired
• 5+ years of experience in product strategy or development-related projects on F2P titles in live operations environment
• Track record in successfully influencing product strategy with the game teams
• User research/consultative/analytical background preferred

Please submit your CV in English.

At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that!   We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!

Senior Growth Marketing Manager, SME

We are seeking a seasoned Senior Growth Marketing Manager to focus on our key existing clients (primarily SMEs in cross-border business). You will be responsible for developing and executing data-driven growth marketing strategies, gaining deep insights into client needs, and closely collaborating with the Customer Success Management (CSM) team. Through targeted multi-channel campaigns, you will enhance client loyalty, drive upsell and cross-sell opportunities, build Payoneer's brand influence within the seller community, and ultimately foster word-of-mouth advocacy and new client referrals to achieve sustainable business growth.

Location: Shanghai

On-site

Full-time

What you’ll do

Growth Strategy & Execution

• Develop and implement a comprehensive growth marketing strategy focused on upsell and cross-sell within our existing seller base, aligned with Payoneer's business objectives and True ICP customer segments.
• Execute and continuously optimize multi-channel growth campaigns (including but not limited to email, WeCom, offline events, webinars) to drive seller engagement, product adoption, and conversion.
• Fuel the sales pipeline by generating and nurturing high-quality demand through targeted marketing automation and customer lifecycle management strategies.
• Maintain an integrated marketing campaign calendar, ensuring timely execution and strategic alignment across all online and offline marketing initiatives.

Key Account Insights & Lifecycle Marketing

• Conduct ongoing deep-dive analysis of key account needs and pain points through research, data analytics, and interviews to inform product and marketing strategies.
• Design and execute key account-specific growth programs, personalized communications, and loyalty initiatives to increase customer lifetime value.

Ecosystem Partnerships & Brand Advocacy

• Forge and manage strategic partnerships with key marketplaces, service providers, and ecosystem players to leverage collective resources for co-marketing activities and expanded brand reach.
• Drive brand advocacy within the seller community through customer case studies, industry events, and community management to boost Payoneer's advocacy and referral rates.

Cross-Functional Collaboration & Project Management

• Collaborate closely with Customer Success, Product and Vertical BUs, and RevOps team to ensure full synchronization of campaign goals, messaging, and timelines.
• Manage end-to-end campaign execution, including milestone tracking, deadline management, and resource coordination.

Performance Analysis & ROI Optimization

• Establish clear marketing objectives and KPIs; conduct regular, in-depth performance analysis to refine strategies using a data-driven approach.
• Provide strategic updates and performance reports to leadership and key stakeholders, translating data into actionable insights and recommendations.

Who you are

Background

• Bachelor’s or Master’s degree in Business, Marketing, or a related field.
• 10+ years of professional experience, with at least 6 years specifically in B2B marketing, preferably within the cross-border e-commerce, FinTech, or global payments sectors.

Core Competencies & Experience

• Proven Growth Marketer: Strong background in growth marketing and validated project management skills, with the ability to own and execute multi-channel strategies.
• E-Commerce Ecosystem Expert: Deep market knowledge and established network within the cross-border e-commerce seller ecosystem.
• Data-Driven Analyst: Strong analytical skills with a proven ability to use data to optimize campaigns and demonstrate marketing ROI.
• Tech-Savvy Practitioner: Hands-on experience with marketing automation platforms (e.g., Salesforce, Marketo, Braze) and digital marketing channels.
• Exceptional Communicator: Outstanding verbal and written communication skills in both English and Chinese.

Personal Attributes

• Results-oriented with strong drive and execution capabilities.
• Excellent cross-functional collaboration skills and customer empathy.
• Adaptable and innovative, thriving in a fast-paced, evolving environment.

#LI-AL1

B2B Exports – Business Development Manager

Role summary- Drive China B2B market expansion through new customer acquisition, partnerships, and cross‑functional collaboration, delivering regional sales growth aligned with global strategy.

Location: Shenzhen, China
On-site 
Full-time

What you’ll do

• Expand business to China B2B market to support company’s annual strategies.
• Execute company’s business development plan by acquiring new customers and accomplishing regional sales target.
• Develop potential partnerships with service providers, industry associations, Medias and affiliates B2B business
• Support and present at marketing events organized by Marketing Department and Business Development Department and attend likewise events in b2b
• Report to Regional Leader of Business Development, China remotely on a regular basis.

Who you are

• Bachelor’s degree and above
• 5+ years’ work experience with 3+ years in eCom relevant industry/function
• Deep understanding of B2B supply chain and international trade
• Demonstrate strong leadership and consistent delivery
• Win through external partnership and internal collaboration
• Work with global teams and leverage multiple resources to get job done

Not a must but a great advantage:

• Experience in online payments
• Experience in B2B eCom platform/service provider/independent site
• Experience to face customers of SMB/industry associations
• Bachelor from renowned university

Business Operations Intern 

Role summary - As a Business Operations Intern in the CN & APAC Enterprise team, you will support Enterprise commercial operations and strategic initiatives in CN and APAC regions.

Location: Beijing/Shanghai/Shenzhen, China
On-site
Part-time(Internship)

What you’ll do:

• Support team performance tracking, including KPI monitoring, reporting, and insights generation
• Extract, organize, and analyze data to support business analysis and identify key issues or opportunities
• Assist in building dashboards, reports, and business review materials
• Work closely with team members to support deep-dive analysis on business performance and strategic topics
• Collaborate with cross-functional teams (e.g., Sales, Product, Operations, Marketing) to follow up on internal projects and ensure smooth execution
• Help streamline internal processes and improve reporting efficiency
• Support ad-hoc analysis and operational tasks as needed

Who you are:

• Currently enrolled undergraduate or graduate student (Business, Economics, Data, or related fields preferred)
• Strong English communication skills, both written and verbal, with the ability to work in an international environment
• Basic data analysis skills (Excel required; SQL / BI tools are a plus)
• Strong logical thinking and problem-solving ability; comfortable working with data
• Good communication and coordination skills; able to work with multiple stakeholders
• A proactive, detail-oriented, and responsible team player
• Experience in student organizations, projects, or leadership roles is a plus

Chief of Staff, GTM China

Role summary - The Chief of Staff, China GTM serves as a strategic partner to the SVP, China GTM, driving alignment, execution, and operational excellence across the organization. The role leads key leadership rhythms, prepares high‑impact executive materials, and integrates cross‑functional workstreams to ensure seamless collaboration. It plays a critical part in strategic planning, business reviews, and priority initiatives, acting as the central connector among senior leaders, global partners, and stakeholders. This is a high‑visibility position ideal for candidates who thrive in fast‑paced, complex environments and excel at structured thinking, communication, and project leadership

Location: Shanghai, China
On-site 
Full-time

What you’ll do 

• Plan, facilitate, and prepare materials for internal and external meetings and communications for SVP, China GTM & General Manager, Greater China – including periodic business reviews, and communications
• Run China GTM leadership meetings-including weekly, town halls, AMAs, offsites, etc.
• Collaborate with senior leaders and their teams to drive high-value analyses and presentations
• Analyze and identify opportunities for innovation across the organization, including the effectiveness of internal processes to ensure best-in-class analytics
• Contribute to or lead other high-priority China GTM activities as determined by SVP, China GTM
• Take on a leadership role across multiple disciplines by serving as the central point of coordination and control in a project to ensure cross-business and regional collaboration
• Functioning as an integrator connecting work streams that would otherwise remain siloed; connecting executives and teams where inputs are required, or synergies can be realized
• Be the driving force for implementing China GTM projects, including identifying stakeholders, gathering requirements and ensuring successful implementation across regions
• Serve as a point of contact between China GTM and key business stakeholders
• Consult with the China GTM around major business and organizational decisions, and prior to and following key meetings
• Travel with the China GTM to some key meetings

Who you are

• 7+ years of experience, with at least 5+ years of Project or Program Management experience at a Payment’s organization, internet, technology or consulting industry
• Bachelor’s Degree or equivalent relevant experience
• PMP, Lean, Agile or Six Sigma certification (Preferable)
• Exceptional attention to detail, highly organized and efficient approach
• A self-starter and highly motivated personality, with an entrepreneurial mindset
• Ability to manage aggressive and competing priorities to achieve successful execution
• Capacity to synthesize complex information to derive and communicate actionable insights
• Superb writing skills – and the ability to clearly and concisely articulate concepts and create well-structured messages
• Capability to work as a team player and be hands-on to deliver effectively and efficiently
• Comfortable working in amorphous environments and defining implementation actions
• Excellent judgement and the utmost integrity and objectivity, with demonstrated commitment to upholding high standards
• Stellar interpersonal and communication skills, with the ability to interact effectively with both senior leaders and across all levels of the organization
• Ability to work independently with broad guidance, manage multiple priorities, and lead through influence
• Fast learner, with bias for action
• Strong problem solving to drill down to root cause and deal with ambiguity
• Must be able to effectively communicate across all levels of the organization
• Time management/prioritization, high attention to detail
• Knowledge of Microsoft Office applications

Customer Success Manager-SMB

Role summary - We are looking for a customer-driven Customer Success Manager to support Payoneer’s growth in China. This role focuses on driving adoption and engagement of Payoneer’s global payment solutions among SMBs and professional businesses. You will build and manage relationships with key customers, industry influencers, and early adopters to increase product usage, customer value, and market penetration, helping Chinese businesses get paid globally in a fast, secure, and cost-effective way.

Location: Shanghai
On-site
Full-time

What you’ll do

• Oversee and manage existing client relationships and play an active role in developing and building long-term relationships with clients to identify business opportunities, collaboratively develop value propositions that address client needs.
• Be proactive in strengthening existing relationships and creating new ones, build solid engagements with clients, develop comprehensive solutions to maximize retention, up-selling and cross-selling.
• Maintain and exceed revenue and upselling targets from our direct business.
• Maintaining all information of customers’ activity within CRM platform.
• Build business success stories and case studies.
• Review and propose process improvement that drive client business and market penetration.

 Who you are 

• A bachelor’s degree, preferably in business or communications
• Native Mandarin with high level of English communications
• 3+ years of account management, business development or other relevant experience
• 5+ years of experience in selling complex solutions to corporate level clients
• Expertise in developing client relationships, business cases, financial analyses, analyzing and forecasting the financial impact
• Ability to see the big picture, understand the key drivers of the business and how they relate to each other to drive profitable growth
• Strong written and verbal communication skills
• Data oriented, possesses a high level of attention to detail with strong analytical and business reasoning skills
• Ability to make decisions in a changing environment, anticipate future needs and drive results.
• High level of organization and focus and ability to work under pressure

Not a must but a great advantage    

• Experience using salesforce.com or a similar CRM system
• Experience in the Payments and Banking industry
• Experience with direct sales for small businesses engaged in cross-border trade
• Experience with digital marketing, affiliate marketing, social media
• Experience with data analytics & BI tools

FP&A China Director

Role summary - The Director, Financial Planning and Analysis (FP&A) will serve as a key member of the global FP&A team, leading a small team (1 member in Hong Kong) and playing a key role in influencing the strategic direction of the business through a combination of insightful analysis and business partnering. 

Location: Shanghai, China
On-site 
Full-time 

What you’ll do

• Be the FP&A Business Partner to the China business
• Partner closely with key stakeholders across the China business, such as sales leaders and other key functional leaders
• Provide financial modeling, analysis, pricing, ROI and decision support on business initiatives
• Develop and manage long-range strategic planning models
• Analyze and identify macro trends and drivers of the business
• Provide value-added insights and recommendations to senior management to manage their business better
• Support the development of executive, Board of Directors and quarterly earnings presentations
• Establish, track and monitor key performance indicators (KPIs)
• Support the global business teams with ad-hoc requests in a high-velocity, fast-paced environment
• Report to Global Head of FP&A GTM in Hong Kong

Who you are

• BS in Finance, Accounting or related degree, MBA strongly preferred
• 10 or more years of experience in FP&A or corporate finance in a global public company; fintech or payments experience a plus
• Preferred Background: Banking, Payments, Fintech, E-comm, Internet or any Finance industry experience
• A self-starter who is hands on and results-oriented, with a track record of managing and delivering successful initiatives
• Extensive financial modeling experience
• Executive presence and outstanding communication and partnership skills
• Experience partnering with C-level/senior level executives 
• Ability to translate complex business operating models into clear financial performance
• Experience building and managing teams with a focus on career development
• Not a must but a great advantage:  SQL, BigQuery, Power BI

#LI-DW1

#LI-Onsite

Role summary 

Location: Guang Zhou 

On-site  | Full-time 

As a full stack development engineer with more that 5 years of experience. You will serve as a core technical member of the development team, participating in the design, development, deployment, and full lifecycle maintenance of the company's cross-border payment system. You need to have a high pursuit of code quality, system stability, and security to ensure that you can provide secure, stable, and efficient services to users worldwide. 

What you’ll do 

• System design and development: Participate in the core architecture design and technical solution development of cross-border payment platforms, responsible for the development and iteration of core modules such as transactions, clearing and settlement, risk control, and account systems, and write high-quality and maintainable code. 

• Performance optimization and stability assurance: Monitor and optimize system performance, handle online failures, and ensure high availability of the system in high concurrency, multi time zone environments (target 7x24 hour stable operation). Build a full chain stress testing, monitoring, and log analysis system to quickly locate and resolve performance bottlenecks and anomalies. 

• Security and Compliance: Build a payment system that complies with international security standards and Chinese regulatory requirement, design and implement a fund security protection system, including transaction monitoring, API communication encryption, anti-attack strategies, etc., to ensure the security of user data and funds. 

• Deployment and Operations Collaboration: Proficient in using containerization technologies such as Docker and Kubernetes, collaborating with operations teams to achieve automated deployment, publishing, and governance of services.  

• Teamwork and documentation: Work closely with product, front-end, testing, and operation teams to complete requirement reviews and implement technical solutions. Write clear technical design documents, API documents, and system architecture documents. 

Who you are 

• 5+ years working experience in a high-tech or fin-tech company or has experience in core modules of cross-border payments or third-part payments. 

• Java Core: Proficient in Java language and JVM principles, with a deep understanding of multithreading, concurrent programming, collection frameworks, and performance tuning. 

• Mainstream frameworks: Proficient in Spring Boot, Spring Cloud and other mainstream open source frameworks, and understand their core principles. 

• Database and Middleware: Proficient in MySQL and SQL optimization, familiar with at least one NoSQL database (such as Redis) and its application scenarios. Proficient in using commonly used message middleware such as RocketMQ/Kafka. 

• Solid understanding of HTML5, CSS3, and JavaScript (ES6+). Familiarity with TypeScript is a plus. 

• Hands-on experience with React and modern state management. Familiarity with Next.js and Ant Design is preferred. 

• Basic knowledge of modern frontend build workflows (e libraries, bundlers) and version control (Git). 

• Distributed technology: Familiar with the concept of distributed systems, microservice architecture design and governance, familiar with common solutions such as distributed transactions, caching, locks, etc. 

• Excellent logical thinking, problem analysis and positioning skills, and technical problem-solving abilities. 

• Good teamwork spirit and cross-cultural communication skills, able to adapt to multi time zone collaboration. 

• Strong sense of responsibility and risk awareness, highly sensitive to financial security vulnerabilities. 

As a plus 

• Daily user of AI coding tools such as Cursor, GitHub Copilot, Claude Code etc; able to configure and govern usage effectively. 

• Proven ability to translate product requirements into high‑quality prompts and validate AI‑generated code with tests and static analysis. 

• Understands limitations, privacy, licensing, and security considerations for AI‑assisted code; adheres to org policy and data‑handling rules. 

• Experience building lightweight internal “AI agents” or scripts to automate repetitive engineering tasks (e.g., refactors, doc updates, test generation). 

KYC Representative

Role summary - Be a KYC Representative, you will responsible for client onboarding review and approve, you will have chance to work closely with rest of ops team as well as business team. 

Location: Shenzhen
On-site 
Full-time

What you’ll do

• Verify customer documents during onboarding for authenticity and compliance.
• Be the POC for business escalations, provide insights/progress updates on the cases and resolve the case in a fast and accurate manner.
• Identify potential issues/opportunities from the daily work and escalate to manager for further follow-up.
• Assist and engage in additional projects/tasks assigned.
• Oversee SLAs to ensure alignment with team and business goals.
• Maintain strict adherence to both local and global KYC standards and procedures

Who you are

• Strong customer-centric mindset
• Good oral and written communication in both Mandarin and English
• Quick learner with strong adaptability
• Effective communicators across teams
• Detail-oriented and proactive in problem-solving
• Able to work under pressure with time constraint
• KYC knowledge will be a plus

For internal candidate

• 2+ years’ working experience, with a minimum of 1 year tenure in Payoneer CC or Ops roles
• Good performance and reference check from line manager

Legal Counsel, China

Role summary - We’re looking for a highly talented corporate lawyer to be part of our great global legal team. The Legal Counsel, Mainland China, will provide legal support in a variety of cross-organizational matters, including corporate matters, privacy, employment, procurement and banking relationships. The role will also support PRC regulatory matters in close collaboration with regional and global stakeholders. The position is based in Shanghai and will report to the Head of Legal Affairs, China, based in Shanghai.

Location: Shanghai, China
On-site
Full-time 

What you’ll do

• Providing legal support on corporate governance matters for Payoneer’s entities in China.
• Drafting, reviewing, and negotiating a variety of corporate and commercial documents and agreements, including purchasing agreements, consulting agreements, partnership agreements, policies, and engagements with financial institutions.
• Providing regulatory legal support on PRC matters related to payments, FX as well as data protection and privacy.
• Providing guidance on employment law matters.
• Partnering with global legal and cross-functional teams to align on group policies, standards, and contract templates.
• Partnering with business, product and R&D to support the regulatory assessment of new products, services and GTM initiatives in China.
• Liaising and working with outside counsel in the region.
• Staying up to date with applicable PRC laws, regulations and industry guidance that impact Payoneer, monitoring key PRC regulatory developments and sharing such learnings with relevant stakeholders.
• Liaising with internal and external stakeholders on legal matters, and collaborating with business, operations, finance, treasury, tech, compliance, internal audit and other teams within Payoneer to enable effective execution.

Who you are 

• 4-7 years of post-qualification legal experience.
• Bar qualification, in good standing.
• Excellent English professional language proficiency, spoken and written.
• Excellent communication and interpersonal skills to effectively interact with all levels of the organization and external stakeholders.
• Ability to manage multiple priorities and stakeholders.
• Ability to work independently as well as collaboratively within a team environment.
• Collaborative team player experienced at working with cross-functional teams across multiple jurisdictions and with flexibility to align with colleagues in different time zones.

Not a Must, but a Great Advantage：

• Privacy expertise, including PIPL and experience handling cross-border data transfer projects.
• Experience working directly with regulators and regulatory authorities in China
• Mixed background from both a reputable law firm and in-house legal team. Financial services, payments industry, and money transmitter experience is preferred.
• Multinational company experience and comfort operating in a matrixed environment.

Out Sourcing Activity Manager

Role summary - This role manages overall outsourcing vendor performance for customer support and onboarding services. It aligns vendor operations with Payoneer’s priorities, drives performance excellence, and ensures compliance. The OS Activity Manager balances business and vendor interests, provides clear communication, and continuously enhances operational efficiency, ownership, and customer experience.

Location: Shanghai, China
On-site 
Full-time

What you’ll do

• Own vendor relationship and performance.
• Track, measure, report and evaluate vendor performance.
• Liaise with vendors in daily/weekly/ monthly/ quarterly (as applicable) meetings to understand issues and barriers to meeting performance target.
• Develop and implement performance improvement plans, leveraging internal cross functional expertise and resources.
• Report on performance in weekly/ monthly/ quarterly (as applicable) forums with senior leadership (or procurement/ sourcing team as required).
• Troubleshoot all vendor problems and present, with mitigation, to management as required.
• Set and review measurable targets, guidelines and action plan with vendors, and ensure that they align with the overall business goals of the Payoneer.
• Actively identify opportunities to continuously enhance efficiency and quality delivered by external vendors.
• Develop and sustain long-standing strategic partnership with Ops-approved vendors.
• Facilitate vendor searches, portfolio benchmarking and vendor onboarding with internal stakeholders as required.
• Ensure vendors are supported and aware of performance goals and contractual obligations.
• Attend all vendor-related meetings that are critical to overall performance.

Who you are

• An individual who possesses with high work ethic standards and strong sense of ownership
• Motivated self-starter who can learn quickly in a fast-paced environment
• Passionate and committed professional with excellent interpersonal skills and service-oriented mindset
• Great team player who cares and willing to help other colleagues
• Strong vendor management skills
• Solid operations management skills
• Excellent in verbal and written English, to work with a diverse global team
• Native Mandarin speaker (or close to native)
• Strong influencing and stakeholder management skill
• Solid organizational skills including attention to detail and multitasking skill
• Strong working knowledge of Microsoft Office
• Able to work in China
• Extensive contact center and/or operations experience of six years or more, master of related KPIs such as SLA, Average waiting time, AHT, CSAT, backlogs, FCR, resolution time etc..
• Experience in supporting global customers in a multi-lingual environment
• Experience in the management of outsourced suppliers delivering customer-facing support for at least three years - either on the client or outsourced vendor side
• Experience working as part of a virtual team that is geographically dispersed
• Proven ability to collaborate with regional partners
• Bachelors degree above or equivalent experience

#LI-DW1

#LI-Onsite

Job Description

The Premium Service Specialist team oversees and operates Payoneer’s end to end customer experience and proactively addresses issues for our top clients. The team combines service-orientation aiming to ensure smooth customer experience while keeping Payoneer compliant with top industry practices.

Role Responsibility:

• Provide high quality services to VIP customers via different channels
• Responsible for end-to-end resolution efficiency of operational issues
• Work closely with sales team and understand customer profiles
• Maintain a high customer satisfaction and quality standard when in compliance with policy and regulations
• Identify potential risks for major complaints and escalate

Is this you?

The Payoneers are:

Accountable | Adaptable | Collaborative | Communicative | Fast Learners | Independent | Motivated | Problem Solvers | Resilient | Technically Proficient

For this role you are also:

• Customer centric with problem solving mindset
• Self-motivated to reach resolution, proactive and willing to take ownership
• Great communication skills
• Attention to details

Qualification requirement:

• 3 years + proven experience in a customer facing role from international company
• Bachelor’s degree and English CET-4
• General knowledge of computers and Microsoft Office applications:
• Experience with fintech, banking, or eComs industry is a strong plus

Senior Checkout Manager

Role summary

Senior Checkout Manager is a senior individual contributor role focused on driving Checkout business growth, acting as a Checkout subject-matter expert, and serving as a key bridge between Sales, Product, Risk, and Operations.

This role combines merchant-facing responsibilities, internal enablement, and strategic input into Checkout product evolution.

Location: Shanghai, China

On-site

Full-time

What you’ll do

• Own and drive Checkout growth KPIs across acquisition, conversion, and retention, with clear impact on GMV and revenue
• Partner with Sales / CSM teams to accelerate high-potential Checkout opportunities and improve pipeline conversion efficiency
• Support pricing discussions, deal structuring, and commercial strategy for strategic merchants
• Identify growth opportunities across markets, payment methods, and merchant segments, and translate insights into actionable plans
• Represent Checkout in key merchant meetings, workshops, and externally facing sessions, including presentations and demos
• Gather structured merchant feedback and market insights to inform product and commercial decisions
• Serve as a key communication hub between Sales, Product, Risk, Operations, and Customer Care teams
• Participate in Checkout product discussions, roadmap reviews, and strategy alignment from a commercial and merchant perspective

Who you are

• 5–7 years of experience in the acquiring / cross-border payments industry, with solid understanding of Checkout products and payment flows
• Proven ability to engage directly with customers, including senior stakeholders, and confidently lead commercial and solution-oriented discussions
• Comfortable with presentations, workshops, and public speaking, both internally and externally
• Outstanding internal communication and stakeholder management skills, able to work effectively across Sales, Product, Risk, Operations, and other teams
• Business-oriented mindset with the ability to balance commercial goals and product realities
• Fluent English (written and spoken); able to participate in global meetings and contribute to international discussions

Senior Customer Success Manager

Role summary - Drive SMB customer success in China by accelerating Payoneer product adoption, strengthening key relationships, and expanding usage through proactive engagement in a fast‑paced environment.

Location: Shenzhen, China
On-site
Full-time

What you’ll do 

• Oversee and manage existing client relationships while proactively building long‑term partnerships. Through strong client engagement, identify business opportunities and collaboratively develop value propositions that drive retention, up‑selling, and cross‑selling.
• Maintain a solid understanding of client profiles and business dynamics, stay responsive to changes in client needs, and effectively leverage internal and external resources to deliver tailored solutions that maximize long‑term client value.
• Maintain and exceed revenue and upselling targets from our direct business.
• Maintain accurate and up‑to‑date records of all customer activities within the CRM platform.
• Develop and document business success stories and client case studies.
• Review existing processes and proactively propose improvements to drive client growth and market penetration.

Who you are

• Bachelor’s degree with 3–5 years of relevant experience in cross‑border e‑commerce, account management, business development, or related fields.
• Native Mandarin with strong English written and verbal communication skills.
• Proven ability to manage client relationships, develop business cases, and conduct financial analysis to assess and forecast business impact.
• Strong learning agility with the ability to understand industry trends, see the big picture, and translate key business drivers into profitable growth.
• Data‑driven and highly organized, with strong analytical reasoning, attention to detail, sound decision‑making skills, and the ability to perform well under pressure.

Not a must but a great advantage    

• Experience using salesforce.com or a similar CRM system
• Experience in the Payments and Banking industry
• Experience with direct sales for small businesses engaged in cross-border trade
• Experience with digital marketing, affiliate marketing, social media
• Experience with data analytics & BI tools

Senior Manager, Customer Success – Enterprise

Role summary

Location: Shenzhen, China
On-site 
Full-time

What you’ll do

• Oversee and manage existing e-Commerce client relationships and play an active role in developing and building long-term relationships with top customers to develop value propositions that address client needs.
• Be proactive in strengthening existing relationships and creating new ones to maximize acquisition, retention, and up-sell/X-sell related solutions and services.
• Growing the company’s capability to serve e-Commerce trade and develop the vision and plan to execute a go-to-market strategy, collaborating with the analytics.
• Be accountable for increasing user health, managing day-to-day operations, and scaling the team.
• Effectively work cross-functionally across the organization to shape business solutions to meet customer needs.
• Drive events, below the line activities and represent Payoneer in industry forums to drive awareness.
• Other related duties assigned as needed

Who you are 

• BA Degree or equivalent, master’s degree is a plus
• 5+ years of experience in business development or account management
• 2~3 years of e-Commerce experience is a must
• Exceptional written, presentation, and verbal communication in English and Mandarin
• Have basic data analysis skills and data driven mindset
• Ability to work cross-functionally with different stakeholders at different levels
• Passionate for entrepreneurship, self-motivated, self-disciplined, problem solving, results and detail oriented to grow regional B2B business to grow through current business expansion and to expand with new initiatives
• Language – Fluent in English / Chinese
• MS Office: proficient in PPT / Excel

What You’ll Be Spending Your Time On:

• Write high quality SQL codes to retrieve and analyze data
• Work with large data sets, automate data extraction, and build monitoring/reporting dashboard

• Collaborate with stakeholders from local and global to capture, prioritize and deliver the data analytical requirements and drive measurable results.
• Analyze key metrics changes and perform root cause analysis to identify the opportunity for continuous improvement.

• Collaborate with the Data Engineering team to identify and resolve data quality issues, ensuring robust and reliable pipelines.
• Communicating complex analysis and insights to our stakeholders and business leaders, both verbally and in writing.
• Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format

Have You Done This Kind of Stuff?

• 5+ years of with strong technical skills of using SQL and Python to analyze and interpret data
• Experience with data visualization using Powerbi or similar tools
• Bachelor’s degree and above.
• Exceptional verbal and written English skills, with the ability to communicate with cross-functional stakeholders in a global, multicultural environment.

• Motivated self-starter who can learn quickly in a fast-paced environment.

• Proven track record of advanced analytical thinking, problem-solving, and multitasking in fast-paced settings.
• Experience in fintech and payment industries is a strong plus.

Role summary

We are looking for a talented Strategy Lead, to shape Greater China’s strategic direction and put strategy into action. As a thought leader for China, you will dive into the intricacies of the cross-border payment business, grasp technical and commercial concepts and deeply understand the challenges and opportunities faced. Your primary responsibility will be end-to-end ownership of China strategy development to drive the growth of our China business. You must be an inspirational leader who can empower fellow team members, take initiates, and collaborate with colleagues from different cultures and time zones. You will report to Director of Revenue Operations & Strategy in Greater China, with strong visibility to Global SVP and Greater China General Manager

Location: Shanghai

On-site

Full-time

What you’ll do

1. Create actionable strategy for existing and new businesses in Greater China, embedded with market trends, customer insights, data analysis, and interlocked with our resources and product roadmap
2. Lead cross-functional strategic project and planning
3. Leverage inputs from internal team and external customer voices, to identify opportunities to grow our business and improve efficiency, and vocalize them in the leadership team
4. Create simple, effective structure to frame key business decisions so that we have higher chance of making the right decision and take faster actions
5. Use high impact communication to influence our China and Global team to take the right actions
6. Independently identify high value strategic topics to execute on, to truly lead China strategy

Who you are

1. A/B.Sc. from top Tier universities
2. 4-7 years of experience in top-tier strategy consulting firms, venture capital or tech strategy teams, with at least 2+ years leading teams. Experience in corporate roles is a plus, but not a must
3. Fluency in English, both verbal and written
4. Passion for technology, with project experience in tech / internet / finance industries

#LI-SL1

Total Rewards Professional, APAC

Role Summary: Compensation, Benefits, problem solving, program management

Location: Shanghai, China

On-site

Full-time

Manages the administration, implementation, and maintenance of the company employee compensation and benefits programs in a designated region. Manages the establishment and ongoing administration of compensation and benefits to support short- and long-range Human Resources goals for the region.

What you’ll do:

• Complete knowledge and full understanding of local compensation and benefits principles and practices within a professional discipline. Develops, implements, and administers compensation and benefits policies and programs.
• Sophisticated analytical and problem-solving techniques to identify cause. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach.
• Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. Devises solutions based on limited information and precedent and adapts existing approaches to resolve issues. Uses evaluation, judgment, and interpretation to select right course of action.
• Adapts style to differing audiences and often advises others on difficult matters. Enhances relationships and networks with senior internal/external partners who are not familiar with details of total rewards programs, often requiring persuasion.
• Develops and/or participates in compensation/benefit surveys to analyze company’s competitive position.
• Reviews proposed salary adjustments for conformance to established guidelines and recommends corrective or alternative actions to resolve compensation-related problems.
• Recommends company salary structure movements, salary increase budgets, and job classification.
• Prepares special studies and makes recommendations on subjects such as incentive compensation, bonus plans, sales compensation or stock-based compensation.
• Administers and communicates the company’s benefits program plan options, features and enrollment requirements; assists employees with benefit claim administration inquiries.
• Analyzes cost containment strategies.
• Ensures company compliance with national and local laws governing compensation and benefits practices.
• May administer both domestic and international programs.
• Monitors and evaluates the company’s benefits programs including insurance programs, retirement plans, sick leave, time off and vacation policies.
• Ensures programs are current regarding trends, practices, and costs.
• Coordinates vendor management, wellness, and health education initiatives. Negotiates coverage services and costs with carriers.
• Prepares job descriptions, conducts job evaluation and salary surveys, establishes salary structures, develops salary budgets, and prepares policies and procedures to insure the achievement of equitable and competitive employee compensation.
• May have a role in the selection, administration, and maintenance of related systems and tools.
• Manages the specification, development and implementation of new or redesigned employee compensation and benefits plans, programs, systems, reports and policies and procedures for internal use.
• Manages relationships with vendors and ensures the development of proper training and documentation for system use and maintenance.
• Consults with other department management in developing local and regional compensation and benefits programs.
• Other duties as assigned.

Who you are:

• Proven experience managing and administering employee benefits programs.
• Exhibits advanced wide-ranging experience, using in-depth professional knowledge, acumen, concepts and company objectives to develop, resolve complex models and procedures.
• Understands and works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
• Networks with key contacts outside own area of expertise.
• Ability to apply company policies and procedures to resolve a variety of issues.
• Ability to determine a course of action based on guidelines and modify processes and methods as required.
• Ability to work on problems of moderate scope which are often varied and routine where analysis of situations or data requires a review of a variety of factors.
• Ability to exercise judgment within defined procedures and practices to determine appropriate action.
• Ability to apply learned techniques and contribute to analysis and investigation to solve problems.
• Ability to work independently, receive little instruction on day-to-day work, general instructions on new assignments.
• Ability to build productive internal/external working relationships to resolve mutual problems by collaborating on procedures or transactions.
• Ability to focus on providing standard professional advice and creating initial reports/analyzes for review by experienced professionals.
• Typically requires a Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.
• Experience implementing total rewards programs “from scratch”.
• Experience managing through mergers and acquisitions.
• Experience managing complex total rewards programs in a fast-paced and high-growth environment.
• Language: English fluency is a must; [local language] fluency is a plus.
• Basically requires a minimum of 5 years related experience; degree in a related field preferred.

#LI-DW1

#LI-Onsite

THE ROLE 
We are looking for a high-performing, hunter-mentality Sales Manager to drive the growth of our new logistic business. Your mission is to acquire brand customers and direct retailers, convincing them to migrate their supply chain and fulfillment operations to our platform. This is a "zero-to-one"; sales role where you will define the sales pitch, identify high-potential leads, and close deals that directly impact our revenue and network scale.

KEY RESPONSIBILITIES 

• Customer Acquisition: Proactively identify, reach out to, and sign high-growth brands and direct retailers as QLS partners.
• Selling: Understand the unique supply chain pain points of prospective clients articulate how QLS’s M2C model and automated logistics technology can solve them.
• Lead Generation: Build and manage a robust sales pipeline through cold outreach, networking, and industry events across the APAC and global retail sectors.
• Pitch Proposal: Develop and deliver compelling sales presentations and commercial proposals that highlight QLS’s value proposition (speed, cost-efficiency, and tech-integration).
• Contract Negotiation: Lead the commercial negotiation process, including pricing structures, Service Level Agreements (SLAs), and legal terms.
• Market Intelligence: Stay ahead of logistics trends and competitor offerings to refine our go-to-market strategy and pricing models.
• Cross-functional Collaboration: Work closely with the Operations and Onboarding teams to ensure a smooth transition for new clients

QUALIFICATIONS

• Experience: 5–8+ years of B2C, B2B sales or business development experience, ideally within Logistics, Freight Forwarding, E-commerce Platforms, or Supply Chain SaaS.
• Proven Track Record: A history of exceeding sales targets and successfully acquiring mid-to-large scale brand/retailer accounts.
• Network: An existing network of contacts within the retail, fashion, or consumer goods industry in Greater China or the APAC region is a significant plus.
• Communication: Exceptional storytelling and negotiation skills. Ability to influence C-level executives and supply chain heads.
• Language: Bilingual in English and Mandarin is essential for engaging both international brands and regional stakeholders.
• Mindset: Entrepreneurial, resilient, and comfortable with the ambiguity of a fast-growing startup. You are a self-starter who doesntwait for a playbook to be written

About this role: 

As an AM on the APAC Demand Team, you’ll be responsible for managing some of the region's key customer relationships. You will deliver outstanding, industry-leading client service to mid to senior level POCs, ensuring client happiness as determined by peer & client feedback. You will be expected to demonstrate ownership of your book of business, understanding your clients business goals and requirements innately and navigate internally to deliver on these.

This is a position based in Beijing, reporting directly to Manager, AM APAC. 

Responsibilities:

• Manage a portfolio of mobile advertisers, launching their campaigns, defining their strategies, upselling, and aligning internal resources to execute their goals
• Support New Business Sales at times 
• Show fluency with the processing and use of complex data sets to achieve account growth objectives
• Strong relationships with mid level POCs; Introductory relationships with higher level stakeholders
• Collaborate cross functionally with Analytics & Operations, creative and product teams to solve issues, identifying opportunities for improvement and facilitating internal meetings to drive results  
• Strong level of understanding of Liftoff product and digital performance ecosystem; consulting clients on the right strategy to meet their goals

Requirements: 

• Bachelor's degree and 5+ years of experience. Minimum 3-5 years of account management and sales experience
• Organization and project management skills
• Creative solution-seeking skills
• Prior experience in an adtech company is preferred. 
• An understanding of the mobile app and/or digital media ecosystem
• A strategic and data-driven mindset
• Ability to extract and clearly communicate insights from complex data sets. Excel proficiency required. 

Location:

We prefer this role to work from our Beijing office (Guomao) at least 2-3 days/week.

Travel Expectations:

We offer several opportunities for in-person team gatherings, including but not limited to project meetings, regional meetups, and company-wide events. We expect our employees to attend these gatherings at least once per quarter. These gatherings provide essential opportunities for collaboration, communication, and team building.

Compensation:
Liftoff offers all employees a full compensation package that includes equity and health/vision/dental benefits associated with your country of residence. Base compensation will vary based on the candidate's location and experience.

The annual OTE (on-target earning = base + on-target bonus) for this role in Beijing is RMB 425,000 - 550,000

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

Please see the independent bias audit report covering our use of Covey here.

This position is with BridgeU, one of the brands under Manifest Global, which also includes Cialfo, Kaaiser and Explore. Please note that this is a 5-day working role.

BridgeU is on a mission to empower schools and students worldwide to navigate the future with confidence. We provide smart, data-driven solutions that support international secondary schools in delivering better university and career guidance, preparing students for life beyond the classroom. With a global footprint and a commitment to student outcomes, we work hand-in-hand with educators, counsellors, and school leaders to ensure every student finds the right pathway for their future.

Our team is made up of dedicated educators, technologists, and innovators, working together to transform guidance and university admissions through meaningful relationships, powerful insights, and world-class support. At BridgeU, we believe in impact over ego, collaboration over silos, and long-term partnerships over quick wins.

About this Role

BridgeU is seeking an elite Client Partner to deliver an unparalleled level of service to high-quality B2B high school clients. This individual will manage relationships with stakeholders across all levels — from junior counsellors to senior school leaders — with the professionalism and finesse typically seen in white-glove service roles. The ideal candidate will bring exceptional customer experience, service orientation, and account growth capabilities while embodying the highest standards of sophistication, emotional intelligence, and personalization.

This is a strategic role requiring a unique blend of client management, business acumen, and customer-centric service to ensure high satisfaction, retention, and account growth.

What You Will Be Doing

On a Day-to-Day Basis

• Driving Client Success
  • Partner closely with high school stakeholders (counsellors, teachers, IT teams, and leadership) to understand their goals and ensure BridgeU’s solutions align with their desired outcomes.
  • Conduct onboarding and training sessions tailored to counsellors, students, IT teams, school management, and other stakeholders.
  • Monitor and analyse client engagement data to proactively identify opportunities for improving ROI and delivering measurable results.
• Ensuring Client Satisfaction and Delight
  • Regularly conduct business reviews to assess progress, showcase impact, and gather feedback.
  • Act as a trusted advisor by anticipating client needs and offering tailored solutions to drive retention and satisfaction.
• Client Support
  • Resolve technical and operational challenges by collaborating with internal teams across product, marketing, finance, and engineering.
  • Serve as the primary point of contact for high school clients, delivering fast and effective support.
• Maximizing Value and Expanding Relationships
  • Encourage deeper adoption of BridgeU’s platform by highlighting new features that address evolving needs.
  • Identify opportunities for account growth through client expansion into BridgeU’s broader product and service offerings.
• Operational Efficiency
  • Maintain accurate and up-to-date client records within the internal CRM system.
  • Log all interactions and key actions in a timely and consistent manner.
• Lead, Strategize & Develop Regularly
  • Providing World-Class Customer Experience.
  • Deliver every client interaction with professionalism, empathy, and attention to detail.
  • Go above and beyond expectations, recognizing milestones and offering thoughtful, personalized solutions.
  • Handle complex challenges with calm, discretion, and client-first thinking.
  • Build long-term, trust-based relationships that position BridgeU as a strategic partner.
• Cultivating Customer-Led Brand Advocacy
  • Foster loyalty by delivering consistent value across the customer journey.
  • Identify and support client advocates who are excited about BridgeU’s impact.
  • Elevate their voice within the broader community and education ecosystem.
• Business Development
  • Develop long-term client strategies to increase retention, expansion, and partnership value.
  • Use data to create and execute growth plans that align with client goals.
  • Present compelling proposals and strategic solutions with polish and credibility.
• Relationship Development
  • Build strong relationships with senior stakeholders, including principals and school heads.
  • Position BridgeU as the preferred platform and trusted partner among decision-makers.
• Collaboration with Product & Marketing
  • Build compelling case studies and success stories that reflect the impact of BridgeU’s solutions.
  • Actively share user feedback and insight with internal teams to support product development and iteration.

About You

• Qualifications
  • A Bachelor’s degree in Business Administration, Education, Marketing, Communications, or a related field.
• Experience
  • Familiarity with SaaS, EdTech, or technology solutions for B2B clients.
  • Experience within the high school and/or higher education industry.
  • 5+ years of success in customer success, client experience, account management, or strategic consulting.
  • Proven track record of revenue growth and successful relationship management through strategic thinking, branding, and client enablement.
• Skills
  • Consultative Approach: Ability to understand client goals and guide them toward strategic solutions.
  • Attention to Detail: Anticipate client needs and deliver tailored, flawless experiences.
  • Analytical Thinking: Strong grasp of data and how to use insights for business and client success.
  • Efficient Communication: Clear, empathetic, and professional communicator across all levels.
• Qualities
  • Professional Presence: Poised, confident, and articulate with excellent interpersonal skills.
  • Emotional Intelligence: Attuned to subtle cues, empathetic, and solutions-focused.
  • Discretion & Confidentiality: Trusted partner who manages sensitive information with integrity.
  • Relationship-Centric: Invested in building long-term partnerships with a value-first mindset.
  • Ambitious & Self-Driven: Motivated to innovate, improve, and grow in all aspects of your role.

You’re a Notch Above If You Have

• An MBA or equivalent postgraduate degree in marketing or business.
• Familiarity with high school counselling workflows and challenges.
• Experience engaging directly with C-level education stakeholders.

This role will be based in China and the candidate will need to be based there.

ABOUT US

Capco is global technology and business consultancy with a focus on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry, combining innovative thinking with unique expert know-how.  The solutions we offer to our customers every day are as diverse as our employees.

We are/have:

• Experts across the Capital Markets, Insurance, Payments, Retail Banking and Wealth & Asset Management domains.
• Deep knowledge in various financial services offerings including Finance, Risk and Compliance, Financial Crime, Core Banking etc.
• Committed to growing our business and hiring the best talent to help us get there
• Focused on maintaining our nimble, agile and entrepreneurial culture.

THE ROLE

We are currently seeking a Data Analytics Lead to drive the strategy and growth of our industry recognised, and award-winning Data Practice. To be considered for this role you will be a respected authority in the analytics industry, with experience in helping to build and run an analytics consulting business. This is an exciting opportunity to join a growing team of multi-disciplinary data practitioners, who you will direct and collaborate with to develop new businesses and deliver cutting-edge analytics, data science and AI projects for top-tier Financial Services clients. You will play a key role in helping to direct and drive the growth of data analytics capability, identifying business development opportunities for new and existing clients, and aiding the development of client proposals, and propositions.

You will help to develop the HK Data Practice and support the broader Global Data Practice on industry changing topics such as Advanced Analytics, Artificial Intelligence, Intelligent Automation, and Machine Learning. Collaboration, enthusiasm, and encouragement are key in ensuring we maintain our culture and working in an environment where clients become colleagues. We are looking for a candidate who will empower the team, drive high standards, grow capability, and deliver customer focused outcomes.

AS DATA ANALYTICS LEAD YOU WILL

• Identify and research business development opportunities on new or existing clients and aid the development of client proposals and bids.
• Have a strong commercial focus, ability to develop client relationships, direct sales opportunities and develop data propositions.
• Build market networks and relationships, to enhance the market awareness of the HK Data Practice.
• Contribute to internally and externally facing innovation practice in your field
• Create a collaborative culture, drive talent development, provide mentoring and coaching for those developing their careers in data
• Be comfortable working across multiple projects and initiatives, driving the growth of new and existing data capabilities, engaging internal and external stakeholders.

SKILLS & EXPERTISE

• 8+ years of consulting experience, likely in a senior management or director position.
• Experience in spearheading new business opportunities.
• Understanding of common data concepts e.g., Data Strategy, Data Management, Data Governance, Data Architecture, Data Privacy, Data Literacy
• Expertise in one or more of the following Data Science, Analytics & AI concepts: Machine Learning, Business Intelligence, MLOps, Analytics operating models, AI development and operationalisation, Data & AI Ethics, Data Analysis
• Ability to develop working relationships with a wide variety of clients, from C-suite to technical resources, balancing conflicting priorities.
• Background managing business and technical teams to deliver projects of varying sizes, from incubating innovative products to delivering large scale productionised analytics and data science models.
• Essential experience working within Financial Services, Capital Markets, Insurance, or Wealth & Asset Management, in a data science, analytics and AI related role.
• Desired experience in programme execution, business analysis and change management – proven ability to shape, design, and manage the execution of data programmes.
• Experienced working in a multi-client environment that emphasises collaboration, and teamwork.
• Experienced in recruiting and developing teams.

We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.

ABOUT US

Capco is a global technology and management consultancy specializing in driving digital transformation in the financial services and insurance industries. Capco is committed to providing clients with practical solutions. We offer a globally integrated service with offices in leading financial centers across the globe. We have the people, the vision, and the passion.

We are growing through a significant growth journey, now is a very good time to join us as we expand geographically, increase headcount and disrupt the consulting market across APAC with entrepreneurial and agile thinking.

We are:

• Experts in banking and payments, capital markets and wealth and asset management
• Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Core Banking etc.
• Committed to growing our business and hiring the best talent to help us get there
• Focus on maintaining our nimble, agile and entrepreneurial culture

ROLE RESPONSIBILITIES

We are currently seeking Senior Data Consultants to support and drive the growth of our Data practice, particularly in our Python Development stream. This is an exciting opportunity to be a leader, in a growing team of data practitioners, where you will be initiating and implementing cutting-edge data & analytics programmes for top-tier Financial Services clients.

As a Senior Data Consultant, you will be involved in developing the HK Data Practice capabilities and the broader Global Data Practice to supporting topics such as Cloud, Artificial Intelligence and Machine Learning.

KEY RESPONSIBILITIES 

SKILLS & EXPERTISE

• 5 years of experience in python development within Financial Services. 
• Advanced proficiency in Python for data processing and analytics, including libraries such as pandas, NumPy, and related frameworks.
• Strong understanding of data warehousing concepts, data modelling principles, and data governance standards.
• Solid experience working within SDLC and Agile delivery environments as a strong individual contributor.
• Experience with FIS tools, including Prophet and PMCS (configuration, runs, outputs, integration
• CI/CD: automate tests/quality checks in pipelines (e.g., GitHub Actions/GitLab/Jenkins)
• Immediately available highly preferred 

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

In three months:

• A good understanding of the client’s business and develop a great working relationship with key client contacts.
• Demonstrate good collaboration with various divisions and teams across markets.
• Craft overall advertising media objectives from business plans upon competitive analysis, marketing data, key learning and insights.
• Good time management skill and able to follow through on process and delivery timelines.

In six months:

• Established strong team and client relationships, receive great feedback from co-workers and key client contacts.
• Become the first port-of-call on day-to-day dealings and a trusted advisor to the client by properly justifying recommendations, demonstrate strong timeline management and deliver agreed outcomes.
• Worked on campaign briefs with minimal supervision, providing strategic recommendations with strong insights and channel tactics.

In 12 months:

• Built up team capabilities to develop more innovative media solutions, going beyond traditionally planned media and starting to instill a yearning in clients to expand into the digital space and look at how campaigns can be driven by content, social media marketing, programmatic digital, mobile, search, etc.
• Ensured implementation of campaigns that help drive revenue growth.
• Delivered good campaigns with strong business results worthy of awards submissions.

Responsibilities of the role:

• Develop and build relationships with clients, be a trusted advisor on account requirements.
• Responsible for overall campaign strategy, planning, implementation and post-campaign reviews for your set of brands.
• Set viable objectives and KPIs and recommend/develop measurement methodology against all briefs.
• Ensure projects/campaigns are tracked and measured based on agreed KPIs and media efficiencies.
• Work with the team on competitive reporting and analysis.
• Propose and implement new planning approaches, ideas and product offerings.
• Support contractual discussions with key media vendors and trading commitments for the client.
• Keep a close ear to the ground on new opportunities to take to clients.
• Help guide and advise the wider team on best practices, innovation and work processes.
• Champion the growth and development of Agency services beyond media planning and buying.
• Work with internal specialist resources and group resources.
• Manage and develop your direct reports.

Skills and Experience

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

What you will need:

• Experience of 8 years or more in media/marketing industry.
• Experience in working with multiple stakeholders, e.g. suppliers, advertising/marketing agencies, media owners and internal specialist resources.
• Competence in media planning and buying across all platforms with a good understanding and working knowledge of digital media.
• A demonstrated depth of understanding of the industry, business, brands and consumers in client conversations.
• Strong communication and presentation skills.
• Fluent English communication skills. Fluent Mandarin and written Traditional Chinese would be advantageous