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Senior Engineer Frontend, Monetization
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Who Are We?
Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.
The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.
P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.
The Opportunity
The Monetization Team powers Postman pricing & packaging, and scales its business.
We build and operate mission-critical billing systems that handle:
- Payments & renewals
- Subscription lifecycle
- Sales, tax & compliance
- Revenue systems
- Post Purchase product onboarding
As Postman grows, we are evolving towards a config-driven, highly scalable platform that supports both self-serve and sales-led motions globally.
We’re looking for a Front End Senior Engineer who can lead the development of the user-facing platform, driving technical excellence in UI architecture and product innovation in the monetization experience.
What You'll Do
- Build & Optimize Monetization Experiences
Design, develop, and own the user interfaces for key monetization flows, including checkout, subscription management, and pricing pages. - Drive UI Architecture and Performance
Establish and enforce best practices for front-end architecture, ensuring high performance, scalability, and maintainability across all user-facing features. - Implement Config-Driven UIs
Develop reusable UI components and systems to dynamically render pricing, packaging, and configuration settings driven by backend services. - Enhance Admin and Sales Workflows
Build and improve internal-facing applications (Admin UIs) to enable sales, finance, and support teams to manage custom contracts, discounts, and user subscriptions efficiently - Collaborate Cross-Functionally
Partner with Product, Design, Support, Security, and Platform teams to deliver impactful solutions and ensure a consistent user experience. - Raise the Engineering Bar
Conduct thorough code reviews, define front-end best practices, mentor engineers, and influence decisions on UI technology stack and tooling.
About You
- 6+ years of experience designing and building complex, high-traffic web applications.
- Strong proficiency in:
- Modern JavaScript/TypeScript and one or more leading front-end frameworks (e.g., React, Node.js, Angular).
- Advanced state management techniques and architectural patterns for large-scale single-page applications (SPAs).
- Deep expertise in:
- Front-end performance optimization (e.g., bundle size, critical rendering path, load times).
- Cross-browser compatibility and accessibility (WCAG standards).
- Integrating and consuming RESTful and/or GraphQL APIs efficiently.
- Hands-on experience with:
- Unit, Integration, and End-to-End testing frameworks
- Bundling and building tools.
- CI/CD pipelines for front-end deployments.
- Proven track record of:
- Translating complex design mockups into high-fidelity, responsive user interfaces.
- Leading technical design and implementation of major front-end features.
- Strong collaboration skills, comfortable working with and challenging PMs, EMs, and stakeholders.
- (Bonus) Experience with A/B testing frameworks and deep understanding of user experience principles in high-stakes transaction flows (e.g., checkout, billing portals)
What Else?
In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves.
At Postman we value in person collaboration. We are in office 5 days a week for all roles based out of our hubs in San Francisco Bay Area, Boston, Austin, Tokyo and London. For roles based in Bangalore, employees currently work in the office three days a week and will transition to five days per week by the end of the year. We were thoughtful in our approach which is based on collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our in office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.
Our Values
At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.
Equal opportunity
Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.
Ready to apply?
Apply to Postman
Introduction
Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company?
At Poppulo, we’re working on what’s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers.
And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs.
We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive.
Job Summary
The Principal Applied AI Engineer will lead the development of internal AI capabilities that empower teams across Poppulo to work faster, smarter, and securely. This role partners with business leaders, engineers, and IT teams to identify high-value opportunities for AI and translate them into practical solutions including GPT assistants, AI agents, and automated workflows while protecting company data, customer trust, and regulatory compliance.
Reporting to the Chief Information Security Officer, this position focuses on driving internal AI innovation effectively and safely across the organization.
The ideal candidate combines strong AI skills & security engineering with a passion for turning cutting-edge AI capabilities into real outcomes.
Primary Responsibilities
- Define the technical direction and implementation standards for internal AI solutions, ensuring consistent, secure, and scalable adoption across teams.
- Provide technical leadership across internal AI initiatives by evaluating solution approaches, guiding technical decisions, and balancing business value, feasibility, and risk.
- Lead the design and deployment of internal AI solutions such as GPT assistants, AI agents, integrations, and automated workflows.
- Implement technical controls, monitoring, and safeguards for AI-enabled systems.
- Develop integrations between AI systems and enterprise platforms including internal tools, knowledge bases, and business applications.
- Partner with business teams to identify and deliver AI solutions that improve productivity and operational efficiency.
- Work with Security, Privacy, and Legal teams to ensure AI solutions align with internal policies, compliance requirements, and regulatory standards.
- Collaborate with IT, Engineering, and DevOps teams to ensure AI solutions are reliable, secure, and scalable.
Leadership Responsibilities
Although this role is an individual contributor, the Principal Applied AI Engineer will:
- Be a technical advisor to the CISO and business leaders on AI capabilities and risks.
- Encourage experimentation and innovation while ensuring AI solutions are deployed with appropriate safeguards.
- Foster cross-functional collaboration between IT, Security, Engineering, Product Development, and business units.
Qualifications
- 8+ years of experience in AI engineering, or machine learning engineering.
- Hands-on experience designing and implementing AI security controls and guardrails, including mitigation of prompt injection, data exfiltration risks, output validation, monitoring and access control for AI systems.
- Experience designing and deploying AI assistants, GPT-based tools, or agent-driven workflows integrated with enterprise systems or internal data.
- Strong experience securing and integrating APIs, MCP, automation frameworks, and enterprise systems.
- Experience working with AI model platforms or APIs such as OpenAI, Anthropic, AWS Bedrock, Azure OpenAI, or similar technologies.
- Experience building systems within cloud environments (AWS, Azure, or GCP).
- Ability to translate business requirements into scalable AI solutions while considering speed, security, reliability, and enterprise operational needs.
Who We Are
We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that’s on the move.
We live the Poppulo values each day, as they are key to everything we do.
- Bring Your Best Self
We show up authentically, are self-aware and always strive to be better. - See it. Own it. Solve it.
We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures. - Together We’re Better
We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. That's what makes us a team.
Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, the UK and India.
Poppulo is an equal opportunity employer.
We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy.
Ready to apply?
Apply to Poppulo
Lead Engineer - DevOps
Experience: 7+ years 10yrs
Location: Bangalore / Coimbatore
Who we are and What we do?
AppViewX is trusted by the world’s leading organizations to reduce risk, ensure compliance, and increase visibility through automated certificate lifecycle management. At AppViewX, you will get to work with our AVX ONE platform that provides complete certificate lifecycle management and PKI-as-a-Service using streamlined automation workflows to prevent outages, reduce security incidents and enable crypto-agility.
Glimpse of our Team
The core of AppViewX lies within its robust, flexible low code platform which is being built by the architecture team. The team designs ready to consume solutions that efficiently orchestrate and meet the scalable demands of our ever-growing customers. If you are someone who would like to develop solutions using cutting-edge technologies like Kubernetes, Containers and Service Mesh and design this low code platform then this is the right place for you!!
What will you be responsible for?
- Collaborate closely with the Product Engineering team to deliver scalable and reliable solutions
- Participate in end-to-end DevOps initiatives, addressing real-world challenges in network operations
- Work effectively with cross-functional teams to plan, estimate, and execute deliverables
- Apply industry-relevant estimation techniques to support project planning and execution
- Demonstrate strong team collaboration and ownership while driving outcomes
- Continuously learn and adopt new technologies to stay current with industry trends
- Leverage network domain expertise (preferred) to enhance solution design and troubleshooting
What do we require?
- Linux/Unix administration (Redhat/Centos preferred)
- Strong coding skills in Python combined with problem-solving skills
- Experience with AWS/Azure/Google Cloud
- In depth knowledge of Docker containers and Kubernetes.
- Hands-on experience with Helm charts and terraform scripting.
- Proficient in troubleshooting skills with proven abilities in resolving complex technical issues.
- Hands on experience with CI and CD tools (Jenkins, Nexus, Gitlab Etc.)
- Experience in working with microservices environments.
- Strong inclination for automation and test-driven development.
- Strong work ethic and ability to own projects/components
What do we desire?
- Experience with anyone of the web development frameworks (Flask/Django/Bottle) and experience with restful APIs.
- Hands-on experience with Configuration Management tools like ansible/puppet
- Experience in VMware/OpenStack/KVM/Proximo platform management is an added advantage
- Knowledge of Istio, Amazon EKS and GKE
- Working knowledge on NoSQL databases (MongoDB)
- Working Knowledge of ELK, Kibana, Grafana and Hashi Corp Vault/Consul.
- Excellent verbal and written communication skills
What brings us together?
What makes us stand out from the rest is the people. The people who push hard every day to be smarter, passionate, resilient, creative, inclusive and curious. Surrounding ourselves with a bunch of diverse and talented minds has made us what we are, and we can’t wait to see the positive impact it would have on you too!
What’s more in store?
AppViewX is on par with leading global companies when it comes to the benefits it offers its employees, ranging from competitive incentives, health & wellness policies, saving & investment schemes, time off/sabbatical eligibility and dedicated L&D.
What we consider equally important is the flexibility we offer our employees to – work remotely, define their own hours, and more importantly harmonize both work and life. The more trust and accountability we place on our employees, the more they surpass our goals and expectations.
Why AppViewX?
AppViewX caters to a wide range of customers from Fortune 1000 companies, including six of the top ten global commercial banks, five of the top ten global media companies, and five of the top ten managed healthcare providers. Over the years, we grew our diverse team, perfected our automation platform, and expanded our Global footprint to India, North America, United Kingdom and Australia. Today, we are headquarters in New York City and have come a long way by optimizing opportunities to create lasting relationships with enterprises, gaining unshakable customer trust along the way.
AppViewX is proud to be an Equal Employment Opportunity Employer. It is AppViewX’s policy to afford equal employment opportunities to all employees regardless of race, color, national origin, ancestry, religion, citizenship status, , gender, gender expression or identity, sexual orientation, age, marital status, military or veteran status, pregnancy, disability, genetic information, arrest record, or other protected class under state, federal, or local law.
Ready to apply?
Apply to AppViewX
Lead /Sr Lead -Technical Writer
Experience: 13-15+ years
Location: Bangalore
Who we are and What we do?
AppViewX is trusted by the world’s leading organizations to reduce risk, ensure compliance, and increase visibility through automated certificate lifecycle management. At AppViewX, you will get to work with our AVX ONE platform that provides complete certificate lifecycle management and PKI-as-a-Service using streamlined automation workflows to prevent outages, reduce security incidents, and enable crypto-agility. AppViewX is also certified as a Great Place to Work in India, cementing us as an employer of choice.
About the Role:
We are seeking a Lead Technical Writer with leadership capabilities to manage documentation initiatives across product lines, drive process excellence, mentor writers, and collaborate closely with Product, Engineering, UX, and Release teams. The ideal candidate has deep experience in technical content development, hands-on expertise with documentation tools and automation platforms, and an ability to leverage AI-driven content acceleration to scale the documentation function.
This role requires someone who can balance hands-on writing, people management, and strategic enablement, ensuring documentation is accurate, consistent, discoverable, and aligned with product vision.
Key Responsibilities:
Leadership & Collaboration
- Lead a team of technical writers, providing guidance on writing standards, structure, and best practices.
- Own end-to-end documentation strategy across multiple product lines (SaaS, on-prem).
- Partner with Product Managers, UX Designers, Engineering Leads, and Release Managers to ensure timely, high-quality documentation.
- Define documentation processes, review templates, style guides, and standards for consistency.
- Support cross-functional initiatives such as onboarding experience, knowledge base development, and customer-facing documentation content.
Documentation & Technical Writing
- Create, review, and maintain high-quality technical content including product guides, Release Notes, KB articles etc
- Translate complex technical concepts (Networking, Cloud, Security, DevOps, Automation, etc.) into clear, simple, audience-appropriate documentation.
- Ensure content accuracy, readability, and alignment with product behavior and branding standards.
- Build and maintain client aids that go beyond traditional documentation, such as online videos, demos, guided tours, and other educational techniques.
- Passion for continuous learning, AI enablement, and modern documentation practices.
- Identify problem areas or structural deficiencies and proactively contribute to their improvement.
AI-Driven Documentation & Automation
- Use GenAI tools (ChatGPT, GitHub Copilot, Writer, etc.) to accelerate drafting, content summarization, quality checks, and content reuse.
- Implement AI-assisted documentation workflows (content repurposing, translation, metadata tagging).
- Contribute to structured content frameworks and knowledge models to enable future AI-driven documentation.
- Evaluate documentation automation tools and propose improvements for scale, accuracy and consistency.
Tools & Technologies:
Required:
- Documentation tools: MadCap Flare, Confluence, DITA/XML systems, Oxygen XML Editor
- Product documentation platforms: Git/GitLab/GitHub, CMS, Static site generators
- Diagramming tools: Visio, Lucidchart, Draw.io, Figma
- API documentation tools: Swagger / OpenAPI / Postman
- Content quality & proofreading tools
- AI tools for writing, content generation, and documentation automation
- Exposure to CI/CD pipelines
- Knowledge of HTML, XML, CSS, or scripting
Qualifications:
- Bachelor’s or Master’s degree in Computer Science, Engineering, Communications, or related fields.
- 10–15+ years of experience in technical writing, with 3–5 years in a lead/managerial capacity.
- Strong understanding of software development lifecycle and agile methodologies.
- Strong written communication, editing, and information architecture skills.
- Ability to manage multiple projects, prioritize effectively, and deliver under tight timelines.
Why AppViewX?
AppViewX caters to a wide range of customers from Fortune 1000 companies, including six of the top ten global commercial banks, five of the top ten global media companies, and five of the top ten managed healthcare providers. Over the years, we grew our diverse team, perfected our automation platform, and expanded our global footprint to India, North America, the United Kingdom, and Australia. Today, we are headquartered in New York City and have come a long way by optimizing opportunities to create lasting relationships with enterprises, gaining unshakable customer trust along the way.
AppViewX is proud to be an Equal Employment Opportunity Employer. It is AppViewX’s policy to afford equal employment opportunities to all employees regardless of race, color, national origin, ancestry, religion, citizenship status, gender, gender expression or identity, sexual orientation, age, marital status, military or veteran status, pregnancy, disability, genetic information, arrest record, or other protected class under state, federal, or local law.
Ready to apply?
Apply to AppViewX
Platform Manager QE – SaaS Platform
Location: Coimbatore / Bangalore
Experience: 10 to 14 Years
Who we are and What we do?
AppViewX is trusted by the world’s leading global organizations to reduce risk, ensure compliance, and increase visibility through machine identity management and application infrastructure security and orchestration. At AppViewX, you will get to work with our bleeding edge Automation Platform that facilitates digital transformation through streamlined workflows to prevent outages, reduce security incidents and protect both an enterprise’s reputation and bottom line. AppViewX has also been certified as a Great Place to Work in India, cementing us as an employer of choice.
Glimpse of our Team
The core of AppViewX quality lies in building predictable releases through strong engineering discipline, automation-first practices, and measurable quality outcomes. Our Platform Quality Engineering team partners closely with Platform Engineering, SRE, and Product Engineering to ensure platform reliability, scalability, and resilience under real-world workloads.
As a Platform Manager QE, you will focus on validating how the platform behaves at scale, ensuring multi-tenant SaaS stability, upgrade safety, and non-functional excellence as the platform evolves.
What will you be responsible for?
- Own end-to-end platform quality outcomes, ensuring reliability, scalability, and stability across SaaS and customer-hosted deployments
- Define and execute a platform quality strategy aligned to SaaS scale, multi-tenancy, and infrastructure evolution
- Drive non-functional quality leadership, including:
• Performance (P95/P99 latency, throughput)
• Scalability (load, stress, capacity limits)
• Reliability (failover, recovery, resilience)
• Chaos testing (node, network, dependency failures) - Validate platform behavior across:
• Kubernetes-based deployments
• Service mesh (Istio) and API gateway
• Core platform services (auth, async jobs, notifications, logging) - Ensure tenant isolation and noisy-neighbor impact validation in multi-tenant SaaS environments
- Own platform upgrade and deployment quality, including:
• Backward compatibility
• Data migration integrity
• Configuration drift across environments - Establish and govern continuous testing and QAOps practices for platform validation, including:
• Production-like environments
• CI/CD quality gates
• Observability-driven validation (logs, metrics, traces) - Drive platform-level automation strategy across API, performance, and resilience testing
- Provide platform readiness inputs to release certification, ensuring production-safe releases
- Analyze production incidents, performance degradations, and instability patterns, and drive preventive quality improvements
- Track and publish platform quality metrics (latency, stability, failure rates, incident trends) to guide engineering and leadership decisions
- Partner with Platform Engineering, SRE, and Product teams to identify and resolve systemic platform issues without impacting delivery velocity
- Lead, mentor, and grow a team of QE engineers focused on distributed systems, performance engineering, and reliability validation
- Influence architecture and design decisions to improve testability, scalability, and resilience outcomes
- Drive AI-assisted QE initiatives for performance analysis, anomaly detection, and intelligent regression optimization
What do we require? (Must Have)
- 10–14 years of experience in Quality Engineering with strong exposure to SaaS platforms and distributed systems
- Proven experience in non-functional testing:
performance, scalability, reliability, chaos engineering - Strong expertise in API and service-level automation (Python-based frameworks preferred)
- Hands-on experience with performance testing tools (JMeter, k6, Gatling, or similar)
- Experience with Kubernetes, containerized environments, and service mesh (Istio)
- Strong understanding of multi-tenant SaaS architectures and platform behavior under load
- Experience integrating quality practices into CI/CD pipelines and QA Ops workflows
- Strong debugging and root-cause analysis skills for production-scale issues
- Experience working with observability tools (Prometheus, Grafana, ELK, tracing systems)
- Strong Linux systems knowledge and environment troubleshooting skills
- Understanding of networking, security, and infrastructure concepts (TLS, DNS, load balancing)
- Strong stakeholder communication and ability to translate platform quality risks into business impact
What do we desire?
- Experience in cloud platforms (AWS / Azure / GCP) and hyperscaler environments
- Exposure to chaos engineering frameworks and reliability validation tools
- Experience with contract testing and service-level validation strategies
- Familiarity with AI-driven test optimization, anomaly detection, or quality intelligence
- Strong understanding of high-availability systems and distributed system failure modes
What You Bring as a Platform QE Manager at AppViewX
- You think in systems, scale, and failure modes, not just test cases
- You ensure platform reliability under real workloads, not just functional correctness
- You drive non-functional quality as a release gate, not a post-release activity
- You build predictable platform behavior through automation, observability, and continuous validation
- You translate technical platform risks into customer and business impact
- You mentor teams to move from test execution to engineering-driven quality ownership
- You operate with strong ownership, data-driven decisions, and disciplined escalation
What brings us together?
What makes us stand out from the rest is the people. The people who push hard every day to be smarter, passionate, resilient, creative, inclusive and curious. Surrounding ourselves with a bunch of diverse and talented minds has made us what we are, and we can't wait to see the positive impact it would have on you too!
What’s more in store?
AppViewX offers competitive benefits including incentives, health & wellness policies, investment schemes, flexible work models, and strong learning & development opportunities. We empower our employees with flexibility, ownership, and trust to drive impact.
Why AppViewX?
AppViewX serves Fortune 1000 enterprises globally, including leading banks, media companies, and healthcare providers. With a strong global presence and deep customer trust, we continue to scale our platform and engineering capabilities to solve critical enterprise challenges.
Equal Opportunity Statement
AppViewX is an Equal Employment Opportunity Employer committed to diversity, inclusion, and fair employment practices.
Ready to apply?
Apply to AppViewX
Senior Software Engineer
Location: Coimbatore/Bangalore
Experience: 5+ years
Who we are and What we do?
AppViewX is trusted by the world’s leading organizations to reduce risk, ensure compliance, and increase visibility through automated certificate lifecycle management. At AppViewX, you will get to work with our AVX ONE platform that provides complete certificate lifecycle management and PKI-as-a-Service using streamlined automation workflows to prevent outages, reduce security incidents and enable crypto-agility. AppViewX is also certified as a Great Place to Work in India, cementing us as an employer of choice.
What will you be responsible for?
Role in developing information systems by studying operations, designing, developing, and installing software solutions, while also supporting and collaborating with the software team.
- Participate in a full software development life cycle. If you are game for it, own an entire module.
- Learn to build highly scalable, low-latency, high-throughput systems that have five 9 availability.
- Work closely with customer advocacy boards, cross-functional teams and engineers to develop the best technical design and approach for new product development/features.
- Handle multiple priorities in a fast-paced environment.
- Innovate & experience working with highly skilled teams in multiple locations with loads of fun.
What do we require?
- Experience in Java skill with excellent data structures, algorithms skills, design pattern & OOPS concept.
- Experience in .Net Skills, Microsoft CSP (C++) and a PKCS#11 library (C) to enable secure and compliant code-signing workflows.
- Experience with client/server, multi-threaded and distributed software.
- Proven design sensibility and the willingness to work in a collective, team-oriented environment.
- Knowledge of Kubernetes and Containers.
- Excellent written and verbal communication skills with the ability to present complex plans and designs.
- Strong reasoning and problem-solving skills under your wing.
- Good presentation, communication and people skills.
- Quick learner, creative, resourceful, and being able to work on your own.
What do we desire?
- Knowledge of database design and database programming using SQL & NO-SQL concepts.
- Familiar and hands-on experience with Managed Kubernetes environments like EKS, AKS, GKE.
- Familiarity on the development and maintenance of a Windows Gateway solution built using C# and .NET Framework to manage CLM and device operations
What brings us together?
What makes us stand out from the rest is the people. The people who push hard every day to be more smart, passionate, resilient, creative, inclusive and curious. Surrounding ourselves with a bunch of diverse and talented minds has made us what we are, and we can’t wait to see the positive impact it would have on you too!
What’s more in store?
AppViewX is on par with leading global companies when it comes to the benefits it offers its employees, ranging from competitive incentives, health & wellness policies, saving & investment schemes, time off/sabbatical eligibility and dedicated L&D.
What we consider equally important is the flexibility we offer our employees to – work remotely, define their own hours, and more importantly harmonize both work and life. The more trust and accountability we place on our employees, the more they surpass our goals and expectations.
Why AppViewX?
AppViewX caters to a wide range of customers from Fortune 1000 companies, including six of the top ten global commercial banks, five of the top ten global media companies, and five of the top ten managed healthcare providers. Over the years, we grew our diverse team, perfected our automation platform, and expanded our Global footprint to India, North America, United Kingdom and Australia. Today, we are headquartered in New York City and have come a long way by optimizing opportunities to create lasting relationships with enterprises, gaining unshakable customer trust along the way.
AppViewX is proud to be an Equal Employment Opportunity Employer. It is AppViewX’s policy to afford equal employment opportunities to all employees regardless of race, color, national origin, ancestry, religion, citizenship status, , gender, gender expression or identity, sexual orientation, age, marital status, military or veteran status, pregnancy, disability, genetic information, arrest record, or other protected class under state, federal, or local law.
Ready to apply?
Apply to AppViewX
Role : Engineer - QA
Location : Coimbatore/Bangalore
Experience : 2- 5 years
Who we are and What we do?
AppViewX is trusted by the world’s leading organizations to reduce risk, ensure compliance, and increase visibility through automated certificate lifecycle management. At AppViewX, you will get to work with our AVX ONE platform that provides complete certificate lifecycle management and PKI-as-a-Service using streamlined automation workflows to prevent outages, reduce security incidents and enable crypto-agility. AppViewX is also certified as a Great Place to Work in India, cementing us as an employer of choice.
What do we require?
- Hands-on experience in test planning, test design under proven test design techniques
- Possess knowledge and understanding in Crypto/PKI/Identity Security technology (preferable)
- Design, develop, and maintain automated test frameworks for functional, regression, and integration testing
- Ability to set up/managing QA environments, debugging problems and ensuring builds are kept to high quality standards
- Write clean, reusable and scalable test code using languages like Java ,Python
- Continuously improve test coverage, test effectiveness and reliability of automation
- Oversees/guides in test case writing/execution, regression testing, performance and stress testing.
- Reporting all observed bugs and periodically conduct discussions with development team to understand technical specifications and project management team for functional specifications
- Monitors progress towards project plans and interventions as necessary. Analyses risk and quality metrics for multiple projects
- Demonstrate an in-depth understanding of the design, which results in more concise/accurate test case suites as well as addressing missed requirements and/or potential design shortcomings
- Has passion for managing, developing and mentoring individuals, growing strong leads
- Be a customer advocate with a solid interest in improving the ways that our customers run their business
- Drive Test Automation efforts in the group, provide suggestions and take the ownership to deliver on time with the help of the team
What do we desire?
- Result oriented individual with strong analytical and problem solving skills
- Should be never satisfied with status quo, sets high standards
- Good presentation, communication and inter personnel skills
- Quick learner, creative, resourceful, and able to work independently
- Strong experience in API Testing
- Hands-on experience with Robot Framework, Selenium, or Playwright
- Proficiency in Python for test scripting and automation.
What brings us together?
What makes us stand out from the rest is the people. The people who push hard every day to be more smart, passionate, resilient, creative, inclusive and curious. Surrounding ourselves with a bunch of diverse and talented minds has made us what we are, and we can’t wait to see the positive impact it would have on you too!
What’s more in store?
AppViewX is on par with leading global companies when it comes to the benefits it offers its employees, ranging from competitive incentives, health & wellness policies, saving & investment schemes, time off/sabbatical eligibility and dedicated L&D.
What we consider equally important is the flexibility we offer our employees to – work remotely, define their own hours, and more importantly harmonize both work and life. The more trust and accountability we place on our employees, the more they surpass our goals and expectations.
Why AppViewX?
AppViewX caters to a wide range of customers from Fortune 1000 companies, including six of the top ten global commercial banks, five of the top ten global media companies, and five of the top ten managed healthcare providers. Over the years, we grew our diverse team, perfected our automation platform, and expanded our Global footprint to India, North America, United Kingdom and Australia. Today, we are headquartered in New York City and have come a long way by optimizing opportunities to create lasting relationships with enterprises, gaining unshakable customer trust along the way.
AppViewX is proud to be an Equal Employment Opportunity Employer. It is AppViewX’s policy to afford equal employment opportunities to all employees regardless of race, color, national origin, ancestry, religion, citizenship status, , gender, gender expression or identity, sexual orientation, age, marital status, military or veteran status, pregnancy, disability, genetic information, arrest record, or other protected class under state, federal, or local law.
Ready to apply?
Apply to AppViewX
Performance Engineer
Location: Coimbatore/Bangalore
Experience: 3+ years
Who we are and What we do?
AppViewX is trusted by the world’s leading global organizations to reduce risk, ensure compliance, and increase visibility through machine identity management and application infrastructure security and orchestration. At AppViewX, you will get to work with our bleeding edge Automation Platform that facilitates digital transformation through streamlined workflows to prevent outages, reduce security incidents and protect both an enterprise’s reputation and bottom line. AppViewX has also been certified as a Great Place to Work in India, cementing us as an employer of choice.
Glimpse of our Team
The core of AppViewX lies within its robust, flexible low code platform which is being built by the architecture team. The team designs ready to consume solutions that efficiently orchestrate and meet the scalable demands of our ever-growing customers. If you are someone who would like to develop solutions using cutting-edge technologies like Kubernetes, Containers and Service Mesh and design this low code platform then this is the right place for you!!
What will you be responsible for?
This role is to measure, analyze and optimize performance of AppViewX products. 5+ years of experience as a performance test engineer. Technically strong to do a deep-dive analysis into problem areas and contribute to redesigns that
are faster, cleaner, and require less maintenance
What do we require?
- Have expertise in Load Testing, Stress, Endurance, availability, capacity and resilience testing
- Expertise in Jmeter/Loadrunner scripting and preparing performance test reports
- Experience with kubernetes and micro services, log analysis
- Experience in Performance testing of SaaS applications in AWS with EKS
- Strong experience with commercial and open source code profiling tools (JProfiler, JVisualVM, JMC, etc.)
- Thread / Heap Dump Analysis
- Mongo DB monitoring, profiling and query tuning by looking into query execution plans.
- Good at Linux commands, OS monitoring commands and shell scripting
- Live monitoring tool expertise is preferred (Grafana, Influx DB, telegraf)
- Understands system scalability concepts and develops methodologies to validate system capabilities
- Experience in application architecture and design techniques and familiarity with data modeling
What do we desire?
- Good experience on working with auto scalable applications. Should be able to analyze and propose right metrics to auto scale components in kubernetes
- UI profiling with fiddler and developer tools
- Experience working in an Agile development environment
- Hands on programming experience in Java or other common programming language
What brings us together?
What makes us stand out from the rest is the people. The people who push hard every day to be more smart, passionate, resilient, creative, inclusive and curious. Surrounding ourselves with a bunch of diverse and talented minds has made us what we are, and we can’t wait to see the positive impact it would have on you too!
What’s more in store?
AppViewX is on par with leading global companies when it comes to the benefits it offers its employees, ranging from competitive incentives, health & wellness policies, saving & investment schemes, time off/sabbatical eligibility and dedicated L&D.
What we consider equally important is the flexibility we offer our employees to – work remotely, define their own hours, and more importantly harmonize both work and life. The more trust and accountability we place on our employees, the more they surpass our goals and expectations.
Why AppViewX?
AppViewX caters to a wide range of customers from Fortune 1000 companies, including six of the top ten global commercial banks, five of the top ten global media companies, and five of the top ten managed healthcare providers. Over the years, we grew our diverse team, perfected our automation platform, and expanded our Global footprint to India, North America, United Kingdom and Australia. Today, we are headquartered in New York City and have come a long way by optimizing opportunities to create lasting relationships with enterprises, gaining unshakable customer trust along the way.
AppViewX is proud to be an Equal Employment Opportunity Employer. It is AppViewX’s policy to afford equal employment opportunities to all employees regardless of race, color, national origin, ancestry, religion, citizenship status, , gender, gender expression or identity, sexual orientation, age, marital status, military or veteran status, pregnancy, disability, genetic information, arrest record, or other protected class under state, federal, or local law.
Ready to apply?
Apply to AppViewX
Customer Success / Sr Customer Success Manager (US-Region)
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Customer Success / Sr Customer Success Manager (US-Region)
Experience: 7+ years
Location: Bangalore/Coimbatore/ India (Remote)
Who we are and What we do?
AppViewX is trusted by the world’s leading organizations to reduce risk, ensure compliance, and increase visibility through automated certificate lifecycle management. At AppViewX, you will get to work with our AVX ONE platform that provides complete certificate lifecycle management and PKI-as-a-Service using streamlined automation workflows to prevent outages, reduce security incidents and enable crypto-agility. AppViewX is also certified as a Great Place to Work in India, cementing us as an employer of choice.
What will you be responsible for?
Customer Success Manager play a key role in driving Customer onboarding, adoption of product and identifying new business opportunities for customers by being a customer advocate. As a CSM you work closely with customers to discover their business objectives/challenges and then coach them on how to use AppViewX to solve them. Part coach, project manager, product expert and Customer Success Manager are continually focused on helping our customers attain value through AppViewX.
- Onboarding
- Work closely with Sales teams to help transition the account from Pre-Sales to the Customer Success Management
- Work with customers to establish critical goals or other key performance indicators for Go-live.
- Establish measurable criteria for success based on customer goals thereby building organizational alignment with Product Management/Onboarding/Services for Go-live.
- Work with the Onboarding team to ensure customers are onboarded quickly with Key objective/ met in a stipulated time
- Adoption and Value Quantification:
- Accelerate adoption of new solutions by helping prioritize projects and support activities that deliver the best ROI within the shortest time frame
- Work closely with customer Champions/Economic Buyers including Director/Manager/Engineer Level stakeholders to drive value realization through Deliver Quarterly Business reviews and adoption workshops
- Understand customer pain points and help drive escalations by coordinating between Product Management and Support
- Conduct product demonstrations and presentations under the guidance of experienced
- Be the customer's concierge, counsel and coach to achieving business outcomes and new goals are continuously set – and in the process generate referrals and advocates
- Customer Experience/Engagement
-
- Integrate retention, adoption, user experience and happiness as part of every customer engagement
- Partner with CS Operations to plan outreach campaigns based on customer
- Consistently meet and exceed weekly/Monthly/Quarterly engagement goals for providing touch points for existing
- Manage Product Feature, custom requirements with relevant internal stakeholders to ensure delivery and adoption risks are
- Efficiently manage time to focus on essential activities to ensure customer satisfaction, account renewal, and account
- Travel to the USA and Europe on Business Visa to grow customer network when required
- Renewal /Upsell/Cross Sell
-
- Maintain the Annual Recurring Revenue from assigned accounts by managing account retention and
- Work closely with Account Sales teams with identifying Upsell/Cross-sell opportunities in existing customers
What do we require?
- Customer facing experience in Solutioning /Post Sale Support/Customer Success/Project management with a Technical
- Experience in handling Enterprise customer accounts in the current / previous roles
- Strong customer management skills during advocacy/escalation with ability to influence clients'
- Good understanding of key technical concepts around Network, PKI, Automation, Security and systems
- Willingness to learn and understand our solutions and being able to teach the product to our customers
- Time management skills and the ability to multi-task across multiple
- Worked and interacted with F500 organizations in the North American or European markets
- Exceptional communication skills, both oral and written, coupled with excellent listening skills
- Comfortable working in extended time zones to align with the global team and in a fast-paced environment
What’s more in store?
AppViewX is on par with leading global companies when it comes to the benefits it offers its employees, ranging from competitive incentives, health & wellness policies, saving & investment schemes, time off/sabbatical eligibility and dedicated L&D.
What we consider equally important is the flexibility we offer our employees to – work remotely, define their own hours, and more importantly harmonize both work and life. The more trust and accountability we place on our employees, the more they surpass our goals and expectations.
Why AppViewX?
AppViewX caters to a wide range of customers from Fortune 1000 companies, including six of the top ten global commercial banks, five of the top ten global media companies, and five of the top ten managed healthcare providers. Over the years, we grew our diverse team, perfected our automation platform, and expanded our Global footprint to India, North America, United Kingdom and Australia. Today, we are headquartered in New York City and have come a long way by optimizing opportunities to create lasting relationships with enterprises, gaining unshakable customer trust along the way.
AppViewX is proud to be an Equal Employment Opportunity Employer. It is AppViewX’s policy to afford equal employment opportunities to all employees regardless of race, color, national origin, ancestry, religion, citizenship status, , gender, gender expression or identity, sexual orientation, age, marital status, military or veteran status, pregnancy, disability, genetic information, arrest record, or other protected class under state, federal, or local law.
Ready to apply?
Apply to AppViewX
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Stripe’s mission is to build the economic infrastructure for the internet. Risk and Compliance Engineering builds products to lower Stripe’s financial and regulatory risk at scale, while retaining a best in class user experience. We build user-facing products, and backend platforms to ensure Stripe’s users are compliant with regulatory and financial partner requirements. We protect Stripe’s brand while also protecting the company from financial losses that can put Stripe’s business at risk. The Risk TPM team is crucial to driving programs to address these challenges.
What you’ll do
As a Technical Program Manager in the Risk and Compliance space, you will play a key role across engineering, product, and strategy to drive programs that span across the Risk organisation and Stripe. You will be responsible for the successful definition, cross-functional strategy, planning and execution of large-scale technical programs that help to solve complex problems and empower Stripe and our users.
Responsibilities
- Execute on technical programs that require deep systems and engineering knowledge.
- Partner with Engineering Managers, Product Managers and other cross functional partners to define, scope, and drive large programs to conclusion.
- Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well defined success criteria.
- Make substantial improvements to how the teams you work with communicate and operate to significantly increase the productivity and efficiency of the teams.
- Define and produce high quality written proposals, communications and documentation.
- Leverage data and acquired knowledge to drive strategic decisions at an engineering leadership level.
- Create widely circulated plans, driving consistency, clarity and building alignment across teams.
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum Requirements
- 5+ years of software engineering, systems engineering and/or technical program management experience.
- Excellent analytical skills; you digest complex information and make recommendations.
- You have a track record of providing program management during all phases of software development from kick-off to launch, demonstrating critical thinking, challenging the norms and thought leadership.
- You have very strong written and verbal communication skills, building strong relationships with stakeholders, teams and senior leaders around the organization.
- You can drive internal and external process improvements across multiple teams and functions and bring a wealth of experience, opinions, proposals and best practices.
- Experience operating autonomously and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones.
Preferred Qualifications
- Experience working in financial risk and compliance
- SQL and python scripting and/or programming skills
Ready to apply?
Apply to Stripe
At Stripe, our mission is to increase the GDP of the internet. We build the most powerful and flexible tools for running an internet business globally. We handle billions of dollars each year and enable millions of users around the world to scale faster and more efficiently by building their businesses on Stripe. Our tax team works with Stripes across the company to develop an efficient tax structure, as our international business scales and expands into new markets. We are looking for a well-rounded and seasoned tax professional to help us lead this effort.
This function will be responsible for the global Indirect Tax (VAT/GST) Compliance of our Stripe business. This includes building and implementing VAT/GST compliance processes and controls, supporting management, and working with our indirect tax advisory, systems & compliance leads on day to day matters, and much more.
The position will be based in Bangalore and report to the International Indirect Tax Lead.
Responsibilities
- Oversee and manage our global indirect tax compliance function ensuring compliance with VAT/GST, and other indirect tax obligations across multiple jurisdictions.
- Manage VAT/GST registrations across tax authorities.
- Management of indirect tax audits and other indirect tax matters involving tax authorities.
- Collaborate with the international indirect tax planning and advisory team, the international accounting teams and third party service providers on VAT/GST, assisting with the ongoing enhancement of the indirect tax compliance and control processes.
- Work with other tax team members and product and engineering teams to help define compliance requirements and collaborate on the design and implementation of VAT/GST controls.
- Promote indirect tax awareness and knowledge including training and liaising with business and tax partners on changes to indirect tax legislation, systems, policies and processes.
We are looking for someone with:
- 4-6 years of experience in global indirect tax compliance, with experience managing large-scale tax initiatives.
- Previous in-house experience within a multinational business and either legal or accountancy firm experience.
- Deep understanding of global indirect tax laws and regulations, including VAT and GST.
- Understanding of diverse business models and associated tax implications, including intercompany service entities and reseller arrangements.
- Exceptional time-management and project-management skills.
- Excellent verbal and written communication skills. You should be able to adjust your communication style based on your audience (users, product teams, advisors, etc.).
- The ability to prioritize projects in a fast-changing environment.
- Tax qualification or experience.
- Experience in supporting internal and external audit queries.
- Cross functional experience, in particular with system engineers, international accounting, Tax, user support.
- Systems experience (i.e Oracle AP/AR modules, Alterix, hubble queries).
Preferred qualifications:
- An advanced degree or professional qualification (CTA/CPA, or equivalent, Masters in Tax, or LLM or equivalent) in tax, law or accounting.
- Experience working in technology, payments, or financial services.
- Experience working in a high-growth, rapidly scaling environment.
- A willingness to work with a diverse crew of tax nerds who care deeply about Stripe’s tax issues and each other.
To apply please include the following:
-
- LinkedIn profile and resume
Ready to apply?
Apply to Stripe
Stripe’s mission is to increase the GDP of the internet. We build the most powerful and flexible tools for running an internet business. We handle billions of dollars each year and enable millions of users around the world to scale faster and more efficiently by building their businesses on Stripe.
To further this important mission, we are building our International Accounting Stripe Delivery Center team and are looking for someone to help us scale for the future in a fast paced environment.
You Will
- Perform month end accounting processes to support rapid global growth
- Work in three main pillars financial close and analysis, audit and regulatory compliance and reporting
- Own the Statutory Financial Statement preparation, Audit, review and sign off and adoption of financial statements with the board of directors.
- Work with Local service providers to ensure compliance and filing requirements are met timely and accurately.
- Work with cross functional partners like Tax, Treasury, Accounting and other groups to ensure that financial results of the legal entities remain compliant with US Gaap and Local Gaaps.
- Perform monthly and quarterly close activities, including manual journal entries, balance sheet reconciliations, variance analyses and analytical reviews, producing internal management reporting and external audit support
- Potential to perform month end activities and grow into other task and process to take on further responsibilities
- Be responsible for end to end preparation of journal entries and balance sheet reconciliations
- Prepare flux analysis and potential commentary and explanation on movements and trends
- Be responsible for performing transactional based work and streamlining processes
- Be a self starter and seek to standardize and centralize tasks
- Own problems not just processes or projects - we want our specialists to own the full problem space and do what it takes to solve them
- Partner with multiple cross-functional stakeholders and subject matter experts to develop and improve controllership processes and to anticipate changing business requirements
- Scale our financial processes through automation and standardization
We Are Looking For Someone Who Has
- An accountancy qualification (e.g CA, ACA, ACCA, CIMA) with 8+ years of relevant accounting experience
- Degree in Accounting or Finance background
- Proven experience in the monthly close process, journal preparation and posting, audit, and exposure to accounting systems.
- Experience in month end reporting and analytics
- Working knowledge of US GAAP
- The ability to bring structure to ambiguous areas of opportunity and thrive in an unstructured, fast-moving environment
- Strong analytical skills and strong knowledge of Excel.
- Knowledge of data modeling or experience in any analytics tool will be an added advantage.
- An enthusiastic “roll up your sleeves” mentality
- A passion for creating new systems and solving problems via infrastructure and automation
- Demonstrated ability to work cross-functionally and with different cultures
- Demonstrated experience with internal controls
- Ability to be flexible and comfortable with changing requirements
Nice to haves
- Knowledge of (or experience in) the technology or payments industry
- Oracle suite
- Hubble/SQL
Ready to apply?
Apply to Stripe
Senior Engineering Manager - Backend (Logistics)
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ABOUT QUINCE
Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value.
Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions:
-
Customer First: We prioritize customer satisfaction in every decision.
-
High Quality: True quality means premium materials and rigorous production standards you can feel good about.
-
Essential Design: We focus on timeless, functional essentials instead of chasing trends.
-
Always a Better Deal: Innovation and transparency ensure value for both customers and partners.
-
Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages.
Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency.
OUR TEAM AND SUCCESS
At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence.
If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince.
Responsibilities:
-
- Manage a group of highly skilled senior engineers by providing technical management, guidance, coaching, best practices and principles
- Active participation in the design, development, delivery, and maintenance of software projects
- Responsible for resource planning, execution, and quality of the software delivered by the group
- Lead the group to build sophisticated products using cutting-edge technology stack. The products will be used by retail customers and internal business users.
- Work closely with various business stakeholders like Product Management Team, and other Engineering teams to drive the execution of multiple business strategies and technologies
- Act as a point of contact for TCO (total cost of ownership), managing and driving production defects & stability improvements to resolution
- Ensuring operational efficiency and actively participating in organizational initiatives with the objective of ensuring the highest customer value
- Tailor processes to help manage time-sensitive issues and bring them to appropriate closure
Skills required:
-
- A bachelor's degree in Computer Science with 7-9 years of experience
- Minimum 3+ years of experience in Java programming and any of the Java frameworks such as Spring or Spring boot
- Must have done Performance Appraisal, Hiring and building teams from ground up
- Experience of working in highly dynamic Engineering environment like a start-up
- Deep understanding of Object-Oriented programming languages
- Strong technology acumen, knowledge of software engineering process, design knowledge and architecture intelligence
- Exposure to any of the prominent cloud service providers (AWS/Azure/GCP)
- Exceptional verbal and written communications skills
- Attention to detail and quality, and the ability to work well in and across teams
- Ability to advocate & influence multiple stakeholders
- Experience and knowledge of delivering products with low/no-touch support along with SRE principles
WHY QUINCE?
Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.
EQUAL OPPORTUNITY & HIRING INTEGRITY
Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis.
Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.
Security Advisory: Beware of Frauds
At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.
Ready to apply?
Apply to Quince
ABOUT QUINCE
Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value.
Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions:
-
Customer First: We prioritize customer satisfaction in every decision.
-
High Quality: True quality means premium materials and rigorous production standards you can feel good about.
-
Essential Design: We focus on timeless, functional essentials instead of chasing trends.
-
Always a Better Deal: Innovation and transparency ensure value for both customers and partners.
-
Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages.
Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency.
OUR TEAM AND SUCCESS
At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence.
If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince.
Responsibilities:
- Manage a group of highly skilled senior engineers by providing technical management, guidance, coaching, best practices and principles
- Active participation in the design, development, delivery, and maintenance of software projects
- Responsible for resource planning, execution, and quality of the software delivered by the group
- Lead the group to build sophisticated products using a cutting-edge technology stack. The products will be used by retail customers and internal business users.
- Work closely with various business stakeholders, like the Product Management Team, and other Engineering teams to drive the execution of multiple business strategies and technologies
- Act as a point of contact for TCO (total cost of ownership), managing and driving production defects & stability improvements to resolution
- Ensuring operational efficiency and actively participating in organisational initiatives with the objective of ensuring the highest customer value
- Tailor processes to help manage time-sensitive issues and bring them to an appropriate closure
Skills required:
- A bachelor's degree in Computer Science with 8-10 years of experience
- Minimum 3+ years of experience in Java programming and any of the Java frameworks, such as Spring or Spring Boot
- Must have done Performance Appraisal, Hiring and building teams from the ground up
- Experience of working in a highly dynamic Engineering environment like a start-up
- Deep understanding of Object-Oriented programming languages
- Strong technology acumen, knowledge of software engineering process, design knowledge and architecture intelligence
- Exposure to any of the prominent cloud service providers (AWS/Azure/GCP)
- Exceptional verbal and written communication skills
- Attention to detail and quality, and the ability to work well in and across teams
- Ability to advocate & influence multiple stakeholders
- Experience and knowledge of delivering products with low/no-touch support, along with SRE principles
WHY QUINCE?
Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.
EQUAL OPPORTUNITY & HIRING INTEGRITY
Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis.
Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.
Security Advisory: Beware of Frauds
At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.
Ready to apply?
Apply to Quince
About Workato
Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com
Why join us?
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
-
Business Insider named us an “enterprise startup to bet your career on”
-
Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
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Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
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Quartz ranked us the #1 best company for remote workers
Responsibilities
We are looking for an exceptional Senior GRC Analyst to join our growing team. In this role, you will lead compliance assessments for frameworks such as NIST 800-171, ISO 27001, NIST 800-53 (FedRAMP), PCI, MLPS and IRAP, while also driving broader security compliance efforts. The ideal candidate will use strong analytical, communication, and problem-solving skills to evaluate controls, identify gaps, and recommend improvements across security domains. You will also be responsible for:
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Lead and participate in both internal and external audits for frameworks including ISO 27001/27701, PCI-DSS, NIST 800-171, NIST 800-53 (FedRamp), and IRAP
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Experience using or exploring AI/automation tools to enhance, streamline, or scale Governance, Risk, and Compliance (GRC) processes and workflows
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Manage and oversee risk, compliance, and governance initiatives across teams
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Coordinate with process owners, control owners, auditors, and consultants to ensure findings are tracked and addressed
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Conduct risk assessments, security audits, and third-party/vendor risk reviews
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Review contracts to ensure security and compliance requirements are met
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Identify process gaps and recommend improvements to enhance the organization’s security posture
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Communicate risks and compliance requirements clearly to both technical and non-technical stakeholders
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Perform regular user access reviews
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Develop and track remediation plans for identified risks and issues
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Maintain and update the risk register
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Oversee vendor security assurance processes
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Collaborate with stakeholders to design and implement effective internal controls aligned with regulatory standards
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Support risk and security discussions across cross-functional teams
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Build strong working relationships across departments
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Take on additional responsibilities as needed
Requirements
Qualifications / Experience / Technical Skills
Please note that the working hours for this position are from 2:00 PM to 11:00 PM IST (overlap with U.S. Pacific Time required)
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8+ years of experience in cybersecurity programs, audits, risk management, compliance, or remediation
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Experience working with cloud platforms such as AWS, Azure, or Google Cloud
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Proven ability to negotiate and prioritize risk remediation with internal stakeholders
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Bachelor’s degree in Information Systems, Computer Science, Information Security, or a related field
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Strong understanding of security controls, including cloud environments, firewalls, IDS/IPS, and vulnerability management
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Familiarity with NIST 800-171 and NIST Risk Management Framework (NIST 800-53)
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Experience auditing frameworks such as PCI-DSS, SOC 2, and ISO 27001/27701
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Relevant certifications (CISSP, CISA, PCI ISA, ISO, or similar) are preferred
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Ability to manage multiple priorities independently with minimal supervision
Soft Skills / Personal Characteristics
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Strong communication skills with the ability to translate compliance requirements into technical actions
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High energy and adaptability in a fast-paced environment
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Strong collaboration and a knowledge-sharing mindset
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Excellent time management and organizational skills
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High attention to detail, integrity, and ethical standards
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Willingness to learn and take on new challenges
Additional requirements
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May involve some international travel
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This position requires overlap with U.S. Pacific Time (PST) working hours. Candidates should be available and flexible to work from 2:00 PM to 11:00 PM IST.
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Strong hands-on experience with PCI audits, ISO 27001, NIST 800-171, FedRamp, SOC 2, and potentially IRAP is required.
To help your application stand out, please take time to answer the Job Application Questions below clearly and concisely. All submissions are reviewed by our Hiring Team, not evaluated by AI.
(REQ ID: 2760)
Ready to apply?
Apply to Workato
About Workato
Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com
Why join us?
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
-
Business Insider named us an “enterprise startup to bet your career on”
-
Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
-
Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
-
Quartz ranked us the #1 best company for remote workers
Responsibilities
We are looking for an exceptional Senior GRC Analyst to join our growing team. In this role, you will lead compliance assessments for frameworks such as NIST 800-171, ISO 27001, NIST 800-53 (FedRAMP), PCI, MLPS and IRAP, while also driving broader security compliance efforts. The ideal candidate will use strong analytical, communication, and problem-solving skills to evaluate controls, identify gaps, and recommend improvements across security domains. You will also be responsible for:
-
Lead and participate in both internal and external audits for frameworks including ISO 27001/27701, PCI-DSS, NIST 800-171, NIST 800-53 (FedRamp), and IRAP
-
Experience using or exploring AI/automation tools to enhance, streamline, or scale Governance, Risk, and Compliance (GRC) processes and workflows
-
Manage and oversee risk, compliance, and governance initiatives across teams
-
Coordinate with process owners, control owners, auditors, and consultants to ensure findings are tracked and addressed
-
Conduct risk assessments, security audits, and third-party/vendor risk reviews
-
Review contracts to ensure security and compliance requirements are met
-
Identify process gaps and recommend improvements to enhance the organization’s security posture
-
Communicate risks and compliance requirements clearly to both technical and non-technical stakeholders
-
Perform regular user access reviews
-
Develop and track remediation plans for identified risks and issues
-
Maintain and update the risk register
-
Oversee vendor security assurance processes
-
Collaborate with stakeholders to design and implement effective internal controls aligned with regulatory standards
-
Support risk and security discussions across cross-functional teams
-
Build strong working relationships across departments
-
Take on additional responsibilities as needed
Requirements
Qualifications / Experience / Technical Skills
Please note that the working hours for this position are from 2:00 PM to 11:00 PM IST (overlap with U.S. Pacific Time required)
-
8+ years of experience in cybersecurity programs, audits, risk management, compliance, or remediation
-
Experience working with cloud platforms such as AWS, Azure, or Google Cloud
-
Proven ability to negotiate and prioritize risk remediation with internal stakeholders
-
Bachelor’s degree in Information Systems, Computer Science, Information Security, or a related field
-
Strong understanding of security controls, including cloud environments, firewalls, IDS/IPS, and vulnerability management
-
Familiarity with NIST 800-171 and NIST Risk Management Framework (NIST 800-53)
-
Experience auditing frameworks such as PCI-DSS, SOC 2, and ISO 27001/27701
-
Relevant certifications (CISSP, CISA, PCI ISA, ISO, or similar) are preferred
-
Ability to manage multiple priorities independently with minimal supervision
Soft Skills / Personal Characteristics
-
Strong communication skills with the ability to translate compliance requirements into technical actions
-
High energy and adaptability in a fast-paced environment
-
Strong collaboration and a knowledge-sharing mindset
-
Excellent time management and organizational skills
-
High attention to detail, integrity, and ethical standards
-
Willingness to learn and take on new challenges
Additional requirements
-
May involve some international travel
-
This position requires overlap with U.S. Pacific Time (PST) working hours. Candidates should be available and flexible to work from 2:00 PM to 11:00 PM IST.
-
Strong hands-on experience with PCI audits, ISO 27001, NIST 800-171, FedRamp, SOC 2, and potentially IRAP is required.
To help your application stand out, please take time to answer the Job Application Questions below clearly and concisely. All submissions are reviewed by our Hiring Team, not evaluated by AI.
(REQ ID: 2760)
Ready to apply?
Apply to Workato
About Workato
Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com
Why join us?
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
-
Business Insider named us an “enterprise startup to bet your career on”
-
Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
-
Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
-
Quartz ranked us the #1 best company for remote workers
Responsibilities
We are looking for an exceptional Senior GRC Analyst to join our growing team. In this role, you will lead compliance assessments for frameworks such as NIST 800-171, ISO 27001, NIST 800-53 (FedRAMP), PCI, MLPS and IRAP, while also driving broader security compliance efforts. The ideal candidate will use strong analytical, communication, and problem-solving skills to evaluate controls, identify gaps, and recommend improvements across security domains. You will also be responsible for:
-
Lead and participate in both internal and external audits for frameworks including ISO 27001/27701, PCI-DSS, NIST 800-171, NIST 800-53 (FedRamp), and IRAP
-
Experience using or exploring AI/automation tools to enhance, streamline, or scale Governance, Risk, and Compliance (GRC) processes and workflows
-
Manage and oversee risk, compliance, and governance initiatives across teams
-
Coordinate with process owners, control owners, auditors, and consultants to ensure findings are tracked and addressed
-
Conduct risk assessments, security audits, and third-party/vendor risk reviews
-
Review contracts to ensure security and compliance requirements are met
-
Identify process gaps and recommend improvements to enhance the organization’s security posture
-
Communicate risks and compliance requirements clearly to both technical and non-technical stakeholders
-
Perform regular user access reviews
-
Develop and track remediation plans for identified risks and issues
-
Maintain and update the risk register
-
Oversee vendor security assurance processes
-
Collaborate with stakeholders to design and implement effective internal controls aligned with regulatory standards
-
Support risk and security discussions across cross-functional teams
-
Build strong working relationships across departments
-
Take on additional responsibilities as needed
Requirements
Qualifications / Experience / Technical Skills
Please note that the working hours for this position are from 2:00 PM to 11:00 PM IST (overlap with U.S. Pacific Time required)
-
8+ years of experience in cybersecurity programs, audits, risk management, compliance, or remediation
-
Experience working with cloud platforms such as AWS, Azure, or Google Cloud
-
Proven ability to negotiate and prioritize risk remediation with internal stakeholders
-
Bachelor’s degree in Information Systems, Computer Science, Information Security, or a related field
-
Strong understanding of security controls, including cloud environments, firewalls, IDS/IPS, and vulnerability management
-
Familiarity with NIST 800-171 and NIST Risk Management Framework (NIST 800-53)
-
Experience auditing frameworks such as PCI-DSS, SOC 2, and ISO 27001/27701
-
Relevant certifications (CISSP, CISA, PCI ISA, ISO, or similar) are preferred
-
Ability to manage multiple priorities independently with minimal supervision
Soft Skills / Personal Characteristics
-
Strong communication skills with the ability to translate compliance requirements into technical actions
-
High energy and adaptability in a fast-paced environment
-
Strong collaboration and a knowledge-sharing mindset
-
Excellent time management and organizational skills
-
High attention to detail, integrity, and ethical standards
-
Willingness to learn and take on new challenges
Additional requirements
-
May involve some international travel
-
This position requires overlap with U.S. Pacific Time (PST) working hours. Candidates should be available and flexible to work from 2:00 PM to 11:00 PM IST.
-
Strong hands-on experience with PCI audits, ISO 27001, NIST 800-171, FedRamp, SOC 2, and potentially IRAP is required.
To help your application stand out, please take time to answer the Job Application Questions below clearly and concisely. All submissions are reviewed by our Hiring Team, not evaluated by AI.
(REQ ID: 2760)
Ready to apply?
Apply to Workato
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for an experienced Staff Engineer to join our team, reporting to the Senior Manager, Software Engineering in the Federal and Sovereign Clouds department at our Bangalore office. As a passionate engineer you will work with a team of cloud architects in building scalable, high performance backend applications for our cloud engineering org. You will play a pivotal role in enhancing our multitenant architecture and global footprint for the world’s largest cloud security platform
What you’ll do (Role Expectations)
- Designing and implementing scalable, high-performance backend services and APIs
- Ensuring code quality by writing and maintaining unit, integration, and performance tests; monitor, debug, and optimize system performance
- Mentoring junior engineers, fostering their growth, and upholding best practices through active participation in code reviews
- Collaborating with cross-functional teams to deliver integrated solutions and contribute to Agile/Scrum processes like sprint planning and retrospectives
- Participating in on-call rotation to support a highly available engineering platform and ensure compliance with federal guidelines
Who You Are (Success Profile)
- You thrive in ambiguity, are comfortable building the path as you walk it, and see ambiguity not as a hindrance but as the raw material to build something meaningful
- You act like an owner, operate with integrity, adapt to what’s needed, and navigate seamlessly between high-level strategy and hands-on execution
- You are a problem-solver who seeks out challenges and is energized by finding solutions, knowing that solving the hard problems delivers the biggest impact
- You are customer-obsessed, build deep empathy for internal and external customers, and anchor your decisions in solving their real-world problems
- You operate with urgency, have a relentless focus on execution and a bias for action, and deliver high-impact results quickly to win for the customer and the team
What We’re Looking for (Minimum Qualifications)
- 8+ years of experience with proficiency coding in Java / Golang or similar
- Hands-on experience with Docker, Kubernetes, and one or more major cloud platforms (AWS, GCP, or Azure)
- Expertise in designing and maintaining large-scale distributed systems with strong fundamentals of scaling, availability and design trade offs
- Exceptional problem-solving skills for creating robust solutions and resolving complex issues with root cause analysis
What Will Make You Stand Out (Preferred Qualifications)
- Strong understanding of DevOps automation workflows and CI/CD pipelines
- Excellent communication, and cross-team collaboration skills, with the ability to navigate ambiguity, make high-impact technical decisions, and delivering results with minimal oversight
- An AI first engineer with proficiency with one or more AI code-assistance tools (e.g., Windsurf, Cursor, Claude) to accelerate development, refactoring, unit test creation, and troubleshooting
#LI-RM6 #LI-Hybrid
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for an experienced Staff Engineer to join our team, reporting to the Senior Manager, Software Engineering in the Federal and Sovereign Clouds department at our Bangalore office. As a passionate engineer you will work with a team of cloud architects in building scalable, high performance backend applications for our cloud engineering org. You will play a pivotal role in enhancing our multitenant architecture and global footprint for the world’s largest cloud security platform
What you’ll do (Role Expectations)
- Designing and implementing scalable, high-performance backend services and APIs
- Ensuring code quality by writing and maintaining unit, integration, and performance tests; monitor, debug, and optimize system performance
- Mentoring junior engineers, fostering their growth, and upholding best practices through active participation in code reviews
- Collaborating with cross-functional teams to deliver integrated solutions and contribute to Agile/Scrum processes like sprint planning and retrospectives
- Participating in on-call rotation to support a highly available engineering platform and ensure compliance with federal guidelines
Who You Are (Success Profile)
- You thrive in ambiguity, are comfortable building the path as you walk it, and see ambiguity not as a hindrance but as the raw material to build something meaningful
- You act like an owner, operate with integrity, adapt to what’s needed, and navigate seamlessly between high-level strategy and hands-on execution
- You are a problem-solver who seeks out challenges and is energized by finding solutions, knowing that solving the hard problems delivers the biggest impact
- You are customer-obsessed, build deep empathy for internal and external customers, and anchor your decisions in solving their real-world problems
- You operate with urgency, have a relentless focus on execution and a bias for action, and deliver high-impact results quickly to win for the customer and the team
What We’re Looking for (Minimum Qualifications)
- 5+ years of experience with proficiency coding in Java / Golang or similar
- Hands-on experience with Docker, Kubernetes, and one or more major cloud platforms (AWS, GCP, or Azure)
- Expertise in designing and maintaining large-scale distributed systems with strong fundamentals of scaling, availability and design trade offs
- Exceptional problem-solving skills for creating robust solutions and resolving complex issues with root cause analysis
What Will Make You Stand Out (Preferred Qualifications)
- Strong understanding of DevOps automation workflows and CI/CD pipelines
- Excellent communication, and cross-team collaboration skills, with the ability to navigate ambiguity, make high-impact technical decisions, and delivering results with minimal oversight
- An AI first engineer with proficiency with one or more AI code-assistance tools (e.g., Windsurf, Cursor, Claude) to accelerate development, refactoring, unit test creation, and troubleshooting
#LI-RM6 #LI-Hybrid
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Staff Software Development Engineer to join our Engineering department. This is a hybrid role based in Bangalore, reporting to the Sr. Director, Software Engineering.
As a DevOps Engineer you will be responsible for managing development and infrastructure demands. Additional responsibilities for this role include deploying systems and supporting peer developers.
What you’ll do (Role Expectations)
- Provisioning Zscaler services on public cloud (AWS, Azure, GCP) using Kubernetes, helm and terraform
- Ensuring security compliance of service deployment
- Working with the team to control costs and optimize cloud utilization
- Designing and implementing CI/CD pipelines
- Advocating and guiding Software Engineers in adopting DevOps philosophy
Who You Are (Success Profile)
- You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
- You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
- You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
- You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
- You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
What We’re Looking for (Minimum Qualifications)
- 5+ years of experience with an Engineering or Computer Science degree, specializing in hosting 24x7 services on public cloud platforms like AWS (preferred), GCP, or Azure
- Automation and orchestration experience using relevant technologies (e.g. Terraform, Cloudformation, Ansible, etc.)
- Skilled in managing Kubernetes clusters and proficient with CI/CD tools like Bamboo and Jenkins
- Proficient in Databases and SQL (preferably Postgres) with experience in cloud architecture components like message queuing, in-memory caches, and load balancing
- Familiarity with logging and monitoring technologies such as prometheus, Grafana end ELK Stack
What Will Make You Stand Out (Preferred Qualifications)
- Understanding of TCP/IP protocol stack, HTTP, TLS, PKI and other related protocols and products (DNS, DHCP, VPN, HA, routing and switching)
- Understanding of security technologies like firewall, IPS, Authentication,VPN
#LI-RM6 #LI-Hybrid
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Workplace Experience Specialist to join our Facilities & Workplace Services – Bangalore, India team. This is an on-site role based in Zscaler Bangalore - Bagmane / Bren Optimus, reporting to the Workplace Experience Manager..
The Workplace Experience Specialist will be the heartbeat of our Bangalore office, ensuring seamless daily operations and a world-class environment for our employees. You will manage vendor relationships, oversee facility maintenance, and drive initiatives that enhance employee engagement and workplace safety.
What you’ll do (Role Expectations)
- Process Leadership: Act as the India & APJ Process Owner for the ServiceNow WSD module, managing regional ticketing workflows and leveraging data-driven analytics to optimize workplace service delivery and resource allocation
- Total Workplace Portfolio Governance: Oversee daily operations across a diverse real estate portfolio, including conventional leased offices and managed flexible spaces, ensuring a unified Zscaler brand experience, robust maintenance (AMCs), and 98%+ SLA compliance
- End-to-End Mobility & Operational Safety: Direct the corporate transportation strategy and daily operations while leading safety protocols (ERT/EHS) and statutory compliance (CLRA), ensuring a 100% secure environment and 99%+ on-time commute performance
- Workplace Amenities & Experience Management: Direct the end-to-end delivery of premium F&B services, employee-centric events, and space optimization strategies
- Strategic Partnership & Fiscal Stewardship: Collaborate with leadership, procurement, and finance to manage the full vendor lifecycle, tracking KPIs and implementing process improvements
Who You Are (Success Profile)
- You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
- You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
- Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
- You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
- You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
What We’re Looking for (Minimum Qualifications)
- 8+ years Facilities/Workplace experience managing large, high-density IT/Tech sites (2,000–3,000+ headcount)
- ServiceNow WSD/WSM (or similar) regional lead for India & APJ driving data-led efficiency, workflows, and reporting
- Strong IFM/Soft Services governance delivering premium F&B, Housekeeping, Concierge; always 100% audit-ready
- End-to-end corporate transport: fleet, routes, and safety/compliance for large-scale mobility
- Bangalore statutory expertise (CLRA, EHS, ERT) with strong cross-functional stakeholder management
What Will Make You Stand Out (Preferred Qualifications)
- Experience working in a global MNC or a high-growth tech company
- Multi-Geographic Exposure: Experience working with stakeholders across different time zones or managing remote facility leads in the INDIA & APJ region
- ServiceNow Mastery: Advanced experience in WSM module customization and data-driven reporting
#LI-KM8
#LI-onsite
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Deal Desk Manager to join our team in a hybrid capacity in Bangalore, reporting to the Senior Manager, Deal Desk within the Deal Desk department.
An opportunity to join an entrepreneurial, fast-changing environment supporting our Sales organization. You'll partner with multiple internal and external groups including Sales, Finance, Legal, Product Management and Field Sales Operations, Partners/Resellers and Customers to support deals and help drive the expansion of Zscaler Government Solutions across the Federal vertical.
What you’ll do (Role Expectations)
- Lead and advise the sales team on deal strategy and structuring and alternative commercial solutions in a SaaS environment to win deals
- Provide guidance for SFDC CPQ (Salesforce Configure, Price, Quote) quote and contract processes, driving pricing structure and strategy
- Oversee the daily deal and pricing approvals for the applicable region, ensuring compliance to business rules and policies and escalate exceptions
- Build partnerships and collaborate with stakeholder functions
- Identify process and policy gaps and recommend improvements and best practices to enhance productivity and increase deal velocity
Who You Are (Success Profile)
- You are a high-trust collaborator who is ambitious for the team and embraces our challenge culture by giving and receiving ongoing feedback with clarity and respect.
- You operate with urgency and understand that in a high-growth environment, speed and quality are not mutually exclusive.
- You champion simplicity and are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans.
- You are data-driven and use data and analytics to find the truth, measure what matters, and guide informed decisions.
- You lead with integrity, holding yourself and others to a high standard of accountability and building trust by matching your words with consistent, transparent action.
What We’re Looking for (Minimum Qualifications)
- Significant experience in deal management and pricing within the high-tech software or SaaS industry
- Bachelor’s Degree in Business, Management, Finance, or a related field, or equivalent professional experience
What Will Make You Stand Out (Preferred Qualifications)
- Excellent analytical skills and advanced knowledge of Salesforce.com, CPQ tools, and Tableau
#LI-Hybrid
#LI-SP4
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Escalation Engineer - DLP to join our team in a hybrid capacity based in Bangalore, reporting to the Senior Manager, Product Support within our Support department. The ideal candidate will function as the highest level of technical support within the TAC, responsible for resolving the most complex and critical DLP issues escalated from Level I and Level II support engineers. This role requires deep technical expertise in DLP technologies, exceptional problem-solving abilities, and a strong commitment to customer satisfaction.
What you’ll do (Role Expectations)
- Serve as the primary point of contact for escalated DLP issues, providing advanced troubleshooting and resolution for the escalated DLP cases
- Take ownership of complex and critical cases, ensuring they are resolved effectively and efficiently
- Perform detailed root cause analysis to identify underlying issues and implement long-term solutions for the customers
- Work closely with product development, engineering, and other cross-functional teams to resolve issues and improve Zscaler DLP products and services
- Maintain clear and proactive communication with customers throughout the escalation process, providing regular updates and managing expectations
Who You Are (Success Profile)
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
- You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
- You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
- You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
What We’re Looking for (Minimum Qualifications)
- Minimum of 8+ years of experience in technical support, with at least 5 years focused on DLP/CASB solutions and escalations
- Experience with data loss prevention, securing SaaS, and Cloud Access Security Brokers (CASB)
- Strong understanding of Unix/Linux and Windows operating systems
- Practical working knowledge of AWS, Azure, or GCP cloud environments
- Deep understanding of data protection principles and practices
What Will Make You Stand Out (Preferred Qualifications)
- Experience with scripting and automation using Python or PowerShell
- Knowledge of regulatory requirements and compliance standards such as GDPR, HIPAA, or PCI-DSS
- Familiarity with ticketing systems and support tools including ServiceNow, Salesforce, or JIRA
#LINT1
#LIHybrid
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Escalation Engineer - DLP to join our team in a hybrid capacity based in Bangalore, reporting to the Senior Manager, Product Support within our Support department. The ideal candidate will function as the highest level of technical support within the TAC, responsible for resolving the most complex and critical DLP issues escalated from Level I and Level II support engineers. This role requires deep technical expertise in DLP technologies, exceptional problem-solving abilities, and a strong commitment to customer satisfaction.
What you’ll do (Role Expectations)
- Serve as the primary point of contact for escalated DLP issues, providing advanced troubleshooting and resolution for the escalated DLP cases
- Take ownership of complex and critical cases, ensuring they are resolved effectively and efficiently
- Perform detailed root cause analysis to identify underlying issues and implement long-term solutions for the customers
- Work closely with product development, engineering, and other cross-functional teams to resolve issues and improve Zscaler DLP products and services
- Maintain clear and proactive communication with customers throughout the escalation process, providing regular updates and managing expectations
Who You Are (Success Profile)
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
- You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
- You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
- You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
What We’re Looking for (Minimum Qualifications)
- Minimum of 8+ years of experience in technical support, with at least 5 years focused on DLP/CASB solutions and escalations
- Experience with data loss prevention, securing SaaS, and Cloud Access Security Brokers (CASB)
- Strong understanding of Unix/Linux and Windows operating systems
- Practical working knowledge of AWS, Azure, or GCP cloud environments
- Deep understanding of data protection principles and practices
What Will Make You Stand Out (Preferred Qualifications)
- Experience with scripting and automation using Python or PowerShell
- Knowledge of regulatory requirements and compliance standards such as GDPR, HIPAA, or PCI-DSS
- Familiarity with ticketing systems and support tools including ServiceNow, Salesforce, or JIRA
#LINT1
#LIHybrid
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Escalation Engineer - DLP to join our team in a hybrid capacity based in Bangalore, reporting to the Senior Manager, Product Support within our Support department. The ideal candidate will function as the highest level of technical support within the TAC, responsible for resolving the most complex and critical DLP issues escalated from Level I and Level II support engineers. This role requires deep technical expertise in DLP technologies, exceptional problem-solving abilities, and a strong commitment to customer satisfaction.
What you’ll do (Role Expectations)
- Serve as the primary point of contact for escalated DLP issues, providing advanced troubleshooting and resolution for the escalated DLP cases
- Take ownership of complex and critical cases, ensuring they are resolved effectively and efficiently
- Perform detailed root cause analysis to identify underlying issues and implement long-term solutions for the customers
- Work closely with product development, engineering, and other cross-functional teams to resolve issues and improve Zscaler DLP products and services
- Maintain clear and proactive communication with customers throughout the escalation process, providing regular updates and managing expectations
Who You Are (Success Profile)
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
- You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
- You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
- You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
What We’re Looking for (Minimum Qualifications)
- Minimum of 8+ years of experience in technical support, with at least 5 years focused on DLP/CASB solutions and escalations
- Experience with data loss prevention, securing SaaS, and Cloud Access Security Brokers (CASB)
- Strong understanding of Unix/Linux and Windows operating systems
- Practical working knowledge of AWS, Azure, or GCP cloud environments
- Deep understanding of data protection principles and practices
What Will Make You Stand Out (Preferred Qualifications)
- Experience with scripting and automation using Python or PowerShell
- Knowledge of regulatory requirements and compliance standards such as GDPR, HIPAA, or PCI-DSS
- Familiarity with ticketing systems and support tools including ServiceNow, Salesforce, or JIRA
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Escalation Engineer - DLP to join our team in a hybrid capacity based in Bangalore, reporting to the Senior Manager, Product Support within our Support department. The ideal candidate will function as the highest level of technical support within the TAC, responsible for resolving the most complex and critical DLP issues escalated from Level I and Level II support engineers. This role requires deep technical expertise in DLP technologies, exceptional problem-solving abilities, and a strong commitment to customer satisfaction.
What you’ll do (Role Expectations)
- Serve as the primary point of contact for escalated DLP issues, providing advanced troubleshooting and resolution for the escalated DLP cases
- Take ownership of complex and critical cases, ensuring they are resolved effectively and efficiently
- Perform detailed root cause analysis to identify underlying issues and implement long-term solutions for the customers
- Work closely with product development, engineering, and other cross-functional teams to resolve issues and improve Zscaler DLP products and services
- Maintain clear and proactive communication with customers throughout the escalation process, providing regular updates and managing expectations
Who You Are (Success Profile)
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
- You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
- You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
- You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
What We’re Looking for (Minimum Qualifications)
- Minimum of 8+ years of experience in technical support, with at least 5 years focused on DLP/CASB solutions and escalations
- Experience with data loss prevention, securing SaaS, and Cloud Access Security Brokers (CASB)
- Strong understanding of Unix/Linux and Windows operating systems
- Practical working knowledge of AWS, Azure, or GCP cloud environments
- Deep understanding of data protection principles and practices
What Will Make You Stand Out (Preferred Qualifications)
- Experience with scripting and automation using Python or PowerShell
- Knowledge of regulatory requirements and compliance standards such as GDPR, HIPAA, or PCI-DSS
- Familiarity with ticketing systems and support tools including ServiceNow, Salesforce, or JIRA
#LINT1
#LIHybrid
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Escalation Engineer - DLP to join our team in a hybrid capacity based in Bangalore, reporting to the Senior Manager, Product Support within our Support department. The ideal candidate will function as the highest level of technical support within the TAC, responsible for resolving the most complex and critical DLP issues escalated from Level I and Level II support engineers. This role requires deep technical expertise in DLP technologies, exceptional problem-solving abilities, and a strong commitment to customer satisfaction.
What you’ll do (Role Expectations)
- Serve as the primary point of contact for escalated DLP issues, providing advanced troubleshooting and resolution for the escalated DLP cases
- Take ownership of complex and critical cases, ensuring they are resolved effectively and efficiently
- Perform detailed root cause analysis to identify underlying issues and implement long-term solutions for the customers
- Work closely with product development, engineering, and other cross-functional teams to resolve issues and improve Zscaler DLP products and services
- Maintain clear and proactive communication with customers throughout the escalation process, providing regular updates and managing expectations
Who You Are (Success Profile)
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
- You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
- You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
- You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
What We’re Looking for (Minimum Qualifications)
- Minimum of 8+ years of experience in technical support, with at least 5 years focused on DLP/CASB solutions and escalations
- Experience with data loss prevention, securing SaaS, and Cloud Access Security Brokers (CASB)
- Strong understanding of Unix/Linux and Windows operating systems
- Practical working knowledge of AWS, Azure, or GCP cloud environments
- Deep understanding of data protection principles and practices
What Will Make You Stand Out (Preferred Qualifications)
- Experience with scripting and automation using Python or PowerShell
- Knowledge of regulatory requirements and compliance standards such as GDPR, HIPAA, or PCI-DSS
- Familiarity with ticketing systems and support tools including ServiceNow, Salesforce, or JIRA
#LIRR1
#LIHybrid
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Product Support Engineer III - DLP to join our team in a hybrid capacity based in Bangalore, reporting to the Senior Manager, Product Support within our Support department. The ideal candidate will function as the highest level of technical support within the TAC, responsible for resolving the most complex and critical DLP issues escalated from Level I and Level II support engineers. This role requires deep technical expertise in DLP technologies, exceptional problem-solving abilities, and a strong commitment to customer satisfaction.
What you’ll do (Role Expectations)
- Serve as the primary point of contact for escalated DLP issues, providing advanced troubleshooting and resolution for the escalated DLP cases
- Take ownership of complex and critical cases, ensuring they are resolved effectively and efficiently
- Perform detailed root cause analysis to identify underlying issues and implement long-term solutions for the customers
- Work closely with product development, engineering, and other cross-functional teams to resolve issues and improve Zscaler DLP products and services
- Maintain clear and proactive communication with customers throughout the escalation process, providing regular updates and managing expectations
Who You Are (Success Profile)
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
- You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
- You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
- You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
What We’re Looking for (Minimum Qualifications)
- Minimum of 6+ years of experience in technical support, with at least 3 years focused on DLP/CASB solutions and escalations
- Experience with data loss prevention, securing SaaS, and Cloud Access Security Brokers (CASB)
- Strong understanding of Unix/Linux and Windows operating systems
- Practical working knowledge of AWS, Azure, or GCP cloud environments
- Deep understanding of data protection principles and practices
What Will Make You Stand Out (Preferred Qualifications)
- Experience with scripting and automation using Python or PowerShell
- Knowledge of regulatory requirements and compliance standards such as GDPR, HIPAA, or PCI-DSS
- Familiarity with ticketing systems and support tools including ServiceNow, Salesforce, or JIRA
#LIRR1
#LIHybrid
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
We are looking for a Senior Product Manager to join our team in a Hybrid capacity, reporting to the Director, Product Management within the Product Management department. You will drive the vision, strategy, and execution of the Zscaler DSPM product line at the forefront of the world’s cloud security leader. By joining our team of innovation champions, you will deliver a growing portfolio of capabilities in threat prevention, visibility, and business enablement while shaping the future product roadmap.
What you’ll do (Role Expectations)
- Lead the vision and lifecycle for specific modules within the Zscaler DSPM suite, ensuring the roadmap is agile and aligned with Zscaler’s high-level business priorities and market trends
- Translate complex market needs into detailed technical requirements, providing clear needs to Engg teams to build high-performance features meeting acceptance criteria
- Partner with other teams to navigate the development lifecycle, removing roadblocks and adjusting requirements for timely delivery
- Act as the subject matter expert by analyzing the competitive landscape, identifying growth opportunities, and neutralizing threats through informed, data-driven product pivots
- Drive product adoption by collaborating with Marketing and Sales on GTM plans and engaging with customers for roadmap presentations, feedback loops, and high-level escalations
Who You Are (Success Profile)
- You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
- You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
- You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
What We’re Looking for (Minimum Qualifications)
- Bridge the gap between technical and business audiences, communicating complex concepts to internal teams, executives, and customers
- 3–5 years of dedicated experience in Enterprise Product Management, specifically within the Cybersecurity or Information Security domains
- Proven experience with Data Loss Prevention (DLP) and data classification products with understanding of legacy tools and modern AI-based classification methods
- Deep knowledge of Cloud Security products (commercial and CSP-native) and unique security challenges inherent to cloud environments
- Hands-on experience and technical working knowledge of at least one major public cloud platform (AWS, Azure, or GCP)
What Will Make You Stand Out (Preferred Qualifications)
- Knowledge of Cloud Posture Security Management (CSPM), auto-remediation, activity analytics, cloud-native API’s, security frameworks and compliance standards
- Technical degree or a background in hands-on engineering, providing the architectural depth needed to lead complex product modules
- Prior success in roles such as Escalation Engineering, Sales Engineering, or Deployment Services
#LI-NT1
#LI-Hybrid
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We’re looking for a Full Stack Software Engineer to join our team. This role is based in Bangalore, India, reporting to the Sr. Manager of Software Engineering within the Risk360 department You will join the team that built the world’s largest cloud security platform from the ground up to help organizations worldwide harness speed and agility with a cloud-first strategy. In this role, you will be a key contributor to our multitenant architecture, enabling the delivery of innovative services to over 15 million users across 185 countries.
What you’ll do (Role Expectations)
- Develop product features related to data transformations, enrichment, analytics, and user-facing dashboards
- Design and implement intuitive, performant web applications using ReactJS for data visualization and user interaction
- Build and maintain data processing pipelines to handle data ingestion, transformation, and analysis for risk quantification
- Establish monitoring mechanisms to track data platform performance and health while defining maintenance procedures
- Collaborate closely with UX/UI designers and backend engineers to deliver seamless end-to-end solutions
Who You Are (Success Profile)
- You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
- You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
- You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
What We’re Looking for (Minimum Qualifications)
- 3+ years of experience in software development for enterprise solutions, including web-based applications
- 1+ years of experience in ReactJS or similar modern JavaScript frameworks, including component-based architecture and state management
- Solid experience in Core Java, Concurrency, Distributed Computing, and proficiency in SQL
- Exposure to Test Driven Development (TDD) using frameworks such as JUnit, REST Assured, TestNG, or Jest
- Experience with HTML5, CSS3, JavaScript/ES6+, and building responsive interfaces
What Will Make You Stand Out (Preferred Qualifications)
- Experience developing scalable web applications handling large datasets efficiently and working knowledge of GraphQL
- Expertise in state management frameworks like Redux and performance optimization including tuning JVM
- Understanding of security compliance frameworks, statistics, and machine learning
#LI-Hybrid #LI-AN4
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
Why Verifone
For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.
Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third-party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.
Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located
About the Role
We are looking for an experienced QA Engineer with a strong background in test automation and fintech systems. The ideal candidate will play a key role in ensuring the quality, reliability, and security of mission-critical financial applications.
Key Responsibilities
- Design, develop, and maintain automated test frameworks for web and API applications
- Perform functional, regression, integration, and system testing
- Collaborate closely with developers, product managers, and DevOps teams
- Validate data accuracy, transaction flows, and business rules in financial systems
- Execute API testing and backend validation
- Integrate automated tests into CI/CD pipelines
- Identify, document, and track defects through resolution
- Ensure compliance with quality standards and fintech regulations
Required Skills & Experience
- 5+ years of experience in Quality Assurance
- Strong experience in test automation (Selenium / Cypress / Playwright / Appium)
- Proficiency in at least one programming language (Java, Python, JavaScript)
- Experience testing fintech applications (banking, payments, trading, lending, etc.)
- Hands-on experience with API testing (Postman, RestAssured, etc.)
- Familiarity with CI/CD tools (Jenkins, GitLab CI, GitHub Actions)
- Strong understanding of SDLC and Agile methodologies
- Excellent analytical and problem-solving skills
Nice to Have
- Experience with performance testing (JMeter)
- Knowledge of security testing and compliance standards (PCI-DSS, SOC2)
- Experience with cloud platforms (AWS, Azure, GCP)
- Exposure to microservices architecture
Why Join Us
- Work on cutting-edge fintech products
- High ownership and impact role
- Collaborative and growth-oriented environment
Our commitment
Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Ready to apply?
Apply to Verifone
Lead- IT Global Assets - 260420-8
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About Kaseya
Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.
At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.
Job Summary
Experienced IT Asset Management (ITAM) professional with strong expertise in asset lifecycle management, procurement, compliance, and inventory governance. Proven track record in administering leading ITAM platforms, optimizing asset utilization, and driving process efficiencies through AI-driven insights and automation. Adept at leading teams, managing vendor relationships, and aligning IT asset strategies with organizational goals.
Key Responsibilities
- Lead global IT asset administration and procurement across hardware, software, and service contracts.
- Administer and optimize ITAM tools such as ServiceNow ITAM, Flexera, Ivanti, and Autotask, ensuring accurate tracking of asset lifecycle, usage, and compliance.
- Manage end-to-end asset lifecycle processes including procurement, deployment, maintenance, and decommissioning.
- Maintain systems of record for software licenses, entitlements, and service level agreements (SLAs).
- Ensure compliance with corporate purchasing policies, audit requirements, and industry standards.
- Drive sourcing activities including RFIs, RFPs, vendor negotiations, and cost optimization.
- Coordinate logistics for asset delivery, deployment, and disposal.
- Leverage AI and automation technologies to streamline asset tracking, predictive maintenance, and reporting.
- Implement automation workflows (e.g., using Power Automate, ServiceNow workflows, or RPA tools) to reduce manual effort and improve operational efficiency.
- Collaborate with cross-functional teams to integrate ITAM data with CMDB and financial systems.
- Collaborate with EUT team on identifying the new technology standards and the vendors to improve user experience.
- Provide leadership, mentorship, and performance management for ITAM team members.
Technical Skills
- ITAM Tools: ServiceNow ITAM, Flexera, Ivanti, Autotask, SCCM, JAMF
- Automation & AI: Power Automate, UiPath (RPA), ServiceNow Flow Designer, AI-based asset analytics and forecasting
- Data & Reporting: Advanced Microsoft Excel, Power BI, dashboards, data modeling
- Asset Management: Lifecycle management, license compliance, contract management, inventory control
- Procurement: Vendor management, contract negotiation, cost optimization
Core Competencies
- IT Asset Lifecycle Management
- Software License Compliance & Audits
- AI-Driven Process Optimization
- Automation Strategy & Implementation
- Vendor & Stakeholder Management
- Team Leadership & Development
- Process Improvement & Governance
Communications/Leadership
- Strong verbal and written communication skills with the ability to engage stakeholders at all levels.
- Excellent analytical and problem-solving capabilities.
- Proven ability to build cross-functional relationships with vendors, suppliers, and internal teams.
- Skilled in prioritizing workloads, driving accountability, and mentoring team members.
Education/Technology
- Bachelor’s degree in Computer Science, Management Information Systems, or related field.
- TAM certifications (e.g., IAITAM, ITIL) preferred.
- Certifications or experience in AI, Automation, or RPA tools are a plus.
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Ready to apply?
Apply to Kaseya Careers
Salesforce Manager
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About Kaseya
Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.
At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.
Manager, Salesforce Operations (L2/L3) – BIS
The Manager, Salesforce Operations is responsible for global run operations, production stability, and service delivery for the Salesforce platform across Sales Cloud, Service Cloud, CPQ, and related integrations and services. This role owns L2/L3 operational support, incident and problem management, change governance, and continuous improvement of the Salesforce ecosystem in a 24x7 global delivery model.
You will lead regional support teams, partner closely with business and technology stakeholders, and ensure Salesforce environments are secure, stable, compliant, and scalable to support Kaseya’s growth.
Key Responsibilities
Global Service Delivery & Operations
- Own end‑to‑end Salesforce production operations across global regions.
- Lead L2/L3 support for Salesforce Sales Cloud, Service Cloud and CPQ
- Ensure adherence to SLAs, incident response, and escalation protocols.
- Act as the primary point of accountability for Salesforce availability, stability, performance, and operational health.
Incident & Problem
- Lead major incident management, including war‑room coordination and executive‑level communication.
- Drive RCA and preventative actions to reduce recurring production issues.
- Partner with Salesforce Support and third‑party vendors to resolve critical production issues efficiently.
Operational Excellence & Governance
- Standardize operational processes aligned to ITIL best practices.
- Define and manage runbooks, SOPs, monitoring, alerting, and on‑call models.
- Drive continuous improvement in MTTR, incident volume reduction, backlog aging, and operational efficiency.
- Ensure compliance with security, SOX, audit, and regulatory requirements.
- Embed security‑by‑design and least‑privilege principles across Salesforce operations.
Platform & Integration Oversight
- Oversee operational stability for:
- Salesforce core clouds (Sales, Service,CPQ)
- Custom Apex, Flows, and automations
- Ensure stable integrations between Salesforce and enterprise systems (e.g., NetSuite, MuleSoft, Snowflake, Data Cloud, marketing and billing platforms).
- Monitor and manage scheduled jobs, integrations, platform events, batch processes, and data synchronization pipelines.
Team Leadership & Vendor Management
- Lead, mentor, and develop a high‑performing Salesforce L2/L3 operations team.
- Manage vendor partners and managed service providers, including performance, quality, and cost accountability.
- Support workforce planning, skill development, and shift coverage strategies across global regions.
- Promote a culture of operational ownership, accountability, and continuous improvement.
Required Skills & Expertise
Salesforce Platform Expertise
- Strong expertise in enterprise‑scale Salesforce operations and support.
- Deep understanding of:
- Salesforce security model, profiles, permission sets, and sharing
- Production support, troubleshooting, and RCA
- Change & release governance in regulated environments
- Experience with Apex, Flows, integrations (REST/SOAP), and middleware platforms.
Experience
- 7+ years of Salesforce platform experience in enterprise environments.
- 3+ years in a people or operations management role (L2/L3 support, engineering, or platform operations).
- 5+ years supporting Salesforce production environments.
- Proven experience working with Salesforce Support and third‑party vendors to resolve production issues.
- Experience producing operational metrics, executive dashboards, and incident reports.
Communications & Leadership
- Excellent written and verbal communication skills.
- Strong stakeholder management and executive presence.
- Ability to lead teams through high‑pressure production incidents.
- Proven mentoring and people‑development capabilities.
Education
- Bachelor’s degree or equivalent in Computer Science, Information Technology, Engineering, or a related field.
Preferred Certifications
- Salesforce Administrator, Advanced Administrator, Platform App Builder, or Architect certifications (preferred, not required).
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Ready to apply?
Apply to Kaseya Careers
Senior Application Security Engineer
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We’re seeking a Senior Application Security Engineer to help strengthen Zeta’s application and platform security posture. You’ll play a critical role in embedding security throughout the software development lifecycle, ensuring our systems, applications, and AI-driven platforms are built securely from the ground up.
Zeta operates at massive scale, powering billions of consumer profiles and petabytes of data across real-time, AI-powered marketing platforms. In this role, you’ll collaborate with engineering and product teams to identify risks, implement secure design principles, and build automated controls that enable secure innovation.
This position offers significant technical scope, cross-functional visibility, and opportunities to contribute directly to the company’s overall security maturity.
Key Responsibilities:
Threat Modeling & Security Validation
- Conduct threat modeling and security reviews for distributed cloud-native systems.
- Perform security code reviews, static/dynamic analysis (SAST/DAST), and dependency scanning.
- Participate in incident response exercises and red/blue team simulations.
- Assess third-party libraries, APIs, and vendor integrations for security compliance.
Embedding Security into the SDLC
- Partner with developers and QA engineers to embed security testing into CI/CD pipelines.
- Review architecture and design documents to identify and mitigate risks early.
- Contribute to security automation initiatives and tooling to improve developer velocity.
- Support security checkpoints in release and deployment processes.
Emerging Threat Monitoring & Proactive Defense
- Stay current on evolving security risks, frameworks, and attack vectors, including AI/ML-specific threats (e.g., prompt injection, model poisoning).
- Assist in designing and deploying proactive defense mechanisms across applications and data platforms.
- Support investigations and post-incident reviews to strengthen detection and prevention capabilities.
Security Awareness & Policy Implementation
- Advocate secure coding and best practices through code reviews, workshops, and documentation.
- Contribute to internal security standards and playbooks.
- Collaborate closely with Engineering, DevOps, and Product teams to foster a security-first culture.
What You Need to Succeed
- Bachelor’s degree in computer science, Cybersecurity, or related field, or equivalent experience.
- 2 - 4 years of experience in Application Security, DevSecOps, or Secure Software Development.
- Strong understanding of OWASP Top 10, SANS CWE Top 25, and general application threat modeling.
- Experience with frameworks and architectures such as React, Node.js, Django, or FastAPI.
- Knowledge of securing APIs, microservices, and authentication mechanisms (OAuth2, OIDC, JWT).
- Experience with cloud platforms (AWS, GCP, Azure) and containerization (Docker, Kubernetes).
- Working knowledge of security testing tools (e.g., Semgrep, SonarQube, Burp Suite, Zap, Trivy).
- Solid collaboration and communication skills with cross-functional teams.
Nice to Have
- Familiarity with AI/ML security concepts such as data poisoning, adversarial testing, and model integrity.
- Experience with automation frameworks and scripting for security testing.
- Relevant certifications (e.g., OSCP, GWAPT, CSSLP, or ML/AI-specific security certifications)
WHO WE ARE
Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.
Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.
Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
ZETA IN THE NEWS!
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At Zeta Global, identity is at the core of our marketing cloud. The Identity team builds and operates backend services that power the Zeta Identity Graph - collecting, resolving, and maintaining billions of behavioural, demographic, and transactional signals. These services enable people-based marketing at scale, ensure trust and transparency in how identity data is managed, and provide critical APIs and event streams consumed across Zeta’s platform. Our systems support more than 235 million consumer profiles and process billions of events monthly, requiring services that are highly available, low-latency, and built to scale.
We are looking for a Lead Software Engineer who brings strength in both backend distributed systems and data engineering. In this role, you’ll design APIs and event-driven services, scale our systems to handle rapidly growing data volumes, and modernize our platform for resilience, transparency, and performance.
You Will:
- Design and build backend services and APIs for identity resolution, graph transparency, and integrations.
- Develop and optimize event-driven pipelines and workflows processing billions of signals.
- Deploy and operate cloud-native services on EKS/Kubernetes, leveraging Helm for repeatable deployments.
- Ensure reliability, observability, and scalability across services and data pipelines.
- Collaborate across engineering, product, and data teams to deliver end-to-end identity solutions.
- Mentor engineers and influence architecture and roadmap decisions.
You Have:
- 7+ years of experience in backend and/or data engineering at scale.
- Strong skills in Python, Java, or Scala, with expertise in APIs, distributed systems, and event-driven design.
- Hands-on experience with Kafka (or similar), Spark/Hive/Flink, and workflow schedulers (Airflow/Luigi).
- Proficiency with Kubernetes (EKS preferred) and deployment practices (Helm, service meshes).
- Solid knowledge of SQL, data modelling, and cloud platforms (AWS).
- Familiarity with columnar / NoSQL databases (Aerospike, Snowflake, HBase, Scylla, Elasticsearch)
- Knowledge of performance optimization and resilience patterns (caching, retries, fault tolerance).
- Familiarity with CI/CD and automated testing practices for backend services.
- Strong communication skills and a track record of driving technical direction and mentoring teams.
Bonus Skills:
- Experience with large-scale or multi-tenant distributed systems.
- Exposure to real-time streaming frameworks (Flink, Storm).
- Knowledge of open table formats (Iceberg, Hudi, Delta Lake).
- Background in security, compliance, or privacy related to identity systems.
Company Summary:
Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.
Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.
Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm
https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance
We invite you to explore this opportunity to be a part of the Zeta family……
Should you need any assistance or require further information, please do not hesitate to contact us.
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Associate Service Delivery Manager - 260414-10
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About Kaseya
Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.
At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.
The Associate Service Delivery Manager (ASDM) delivers an end-to-end customer experience across both NOC and Helpdesk, combining service governance, relationship management, and proactive success planning to drive outcomes, reliability, and long-term partnership growth.
You serve as the primary operational contact for service health, escalations, adoption, retention, and customer success outcomes.
KEY RESPONSIBILITIES
1. Customer Success & Relationship Management
Own customer satisfaction, retention, and value realization.
Lead Monthly/Quarterly service reviews with MSP owners/CIOs and decision-makers.
Drive proactive communication, sentiment tracking, and expectation alignment.
Identify upsell/cross-sell opportunities with the Account Manager.
Own churn prevention and risk management; maintain RAG account health.
2. Unified Service Delivery Ownership (NOC + Helpdesk)
Own end-to-end delivery across Helpdesk and NOC, from request/alert through resolution and post-incident follow-up.
Maintain ticket/incident lifecycle health: response times, communication quality, escalation accuracy, and resolution effectiveness.
Ensure performance to SLAs/SLOs and key KPIs (e.g., FCR, TTR, SLA adherence) across both service lines.
Govern monitoring and operations (alert triage, patching, backup, AV/AM) and ensure Helpdesk queue hygiene and productivity.
Track trends via unified dashboards (ticket flow, incidents, alert volumes, patch/backup health); validate tooling/RMM performance and surface systemic risks.
Partner with Helpdesk leadership and NOC engineering on RCA, critical-incident communications, corrective actions, and continuous improvement.
3. Unified Operational Governance
Run unified operating cadences across Helpdesk + NOC.
Own escalation governance: tracking, RCA follow-through, and customer communications.
Maintain CRM/SFDC data accuracy and integrity.
Ensure compliance with contractual SLAs/SLOs and KPIs.
Lead cross-functional escalations with Engineering, Deployment, AM, Billing, Sales, and Support.
4. Onboarding & Adoption
Own onboarding for new unified (NOC + Helpdesk) customers.
Ensure a smooth handoff from Sales to Delivery.
Validate prerequisites (RMM access, credentials, documentation, and KB alignment).
Enable customers on how to engage Helpdesk/NOC effectively (channels, expectations, escalation paths).
Track onboarding milestones, adoption, and outcomes.
5. Reporting & Analytics
Deliver monthly performance reporting across both service lines.
Summarize service quality, incident trends, compliance, RCA themes, and usage analytics.
Present KPI dashboards and prioritized improvement opportunities.
Partner with data/BI resources to improve operational insights.
REQUIRED SKILLS & EXPERIENCE
Technical Skills
Monitoring/RMM: Datto RMM, VSA, VSA X
Ticketing/PSA: Autotask, Salesforce, PSAs
Working knowledge of patching, backup, AV/AM, servers/workstations, and networking
Incident lifecycle and major-incident management fundamentals
Basic OS/network/endpoint troubleshooting
Excel and Power BI reporting
Customer Success Skills
Executive stakeholder management (Owner/C-level)
Renewal and retention ownership
Clear executive communication
Data-driven storytelling
Contract and value alignment
Professional Skills
Analytical, structured problem-solving
Excellent written and verbal communication
High accountability and ownership
Manage multiple customers in parallel
Cross-functional collaboration
Experience
0–5 years in service delivery, customer success, or managed services
Hands-on exposure to both Helpdesk and NOC workflows
MSP/IT services background preferred
Experience managing high-value accounts
SUCCESS METRICS
Renewals/retention
Compliance KPIs and SLA/SLO adherence
CSAT/NPS targets
Kaseya production adoption opportunities
Service-review cadence compliance
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Ready to apply?
Apply to Kaseya Careers
About PhonePe Limited:
Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore.
PhonePe’s portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company’s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.
Culture:
At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!
Job Title: Manager – Finance (Indirect Cost Analysis & Reporting)
Location: Bangalore
Department: Finance
Role Summary:
We are seeking a dynamic and experienced Manager to lead a team of 18 finance professionals. The role involves overseeing AP Operations, Indirect cost finalization, variance analysis, Balance Sheet Review and comprehensive financial reporting across monthly, quarterly, and annual cycles. The ideal candidate will possess strong stakeholder management skills and a proven track record in driving process improvements within a finance function.
Key Responsibilities:
- Lead and manage a team, ensuring high performance and professional development.
- Finalize indirect costs, accruals and ensure accurate allocation across business units.
- Review and analyse indirect cost variances, providing actionable insights.
- Oversee monthly, quarterly, and yearly financial reporting, ensuring timeliness and accuracy.
- Collaborate with key stakeholders including entity controllers, business leaders, and business finance teams.
- Drive continuous process improvements to enhance efficiency and accuracy in financial operations.
- Ensure compliance with internal controls and financial policies.
- Support audits and respond to queries related to AP Operations, indirect costs and reporting.
- Balance sheet schedules review & clearing open items
Qualifications & Experience:
- Chartered Accountant (CA)
- 5+ years of relevant experience in finance, with at least 3 years in a managerial role.
- Good understanding of indirect cost accounting, accruals, balance sheet and variance analysis.
- Proven experience in stakeholder management and cross-functional collaboration.
- Excellent analytical, communication, and leadership skills.
- Proficiency in financial systems and tools
PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)
- Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
- Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
- Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
- Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
- Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
- Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy
Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity, ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form.
Read more about PhonePe on our blog.
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Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
The Role:
- As an Applied Value Engineer you are pushing the envelope in solving business-critical problems for our customers. You will be working with our most strategic customers, understanding their objectives and key challenges, and building Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers.
The work you’ll do:
- AI Discovery & Solutioning: Understand customers AI strategy and business critical challenges. As Celonis product & domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle
- Hackathons & Prototyping: Think out of the box, have a „can-do“ attitude and don’t shy away from complex problems. Leverage cutting edge AI technologies to rapidly build creative prototypes in customer hackathons solving business critical problems
- Agentic Process Transformation: Support our customers in achieving real ROI out of AI deployments at scale enabling a fundamental shift in business operations from traditional, rule-based automation to the use of autonomous AI agents empowered by our Celonis Process Intelligence Platform
- Proof projects: End-to-end execution of business-critical Proof-of-Value projects, incl. architecture and deliver secure, scalable LLM/agent systems with RAG, tools, and guardrails; integrating with enterprise data, identity, and compliance frameworks.
- Ensure Successful Project Outcome: Applied AI Solution Engineer stay involved with projects until agreed value & adoption thresholds are reached
- Specialize in Domains or Industries: To scale knowledge across the organization Applied AI Solution Engineers specialize in domains (e.g. supply chain) and industries
The qualifications you need:
- 3-5 years of experience leading technical pre-sales, including defining AI roadmaps, building compelling ROI/TCO business cases and prototyping of machine learning and generative AI solutions.
- Understanding of generative AI techniques like RAG, few shot learning, prompt engineering, multi-agent orchestration, multimodal understanding, or fine-tuning that are used to build high-impact use cases like intelligent chatbots and automated text processors.
- Understanding of business processes across sectors (such as Supply Chain or Finance) with the ability to translate high-level business needs into specific AI use cases.
- Good knowledge of Python and common ML libraries (such as LangChain, pandas, pydantic, sklearn, PyTorch) as well as data engineering tools and technologies.
- Strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos.
- Bachelor’s Degree required, Masters Degree in computer science, engineering, mathematics or related fields, or equivalent work experience preferred.
Nice to have (big plus):
- Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, while ensuring safety through rigorous evaluations and guardrails.
- Working knowledge of tools in the LLM ecosystem such as LangChain, LlamaIndex, or other OSS packages.
- Experience in deploying and monitoring models at scale across major cloud platforms (AWS Bedrock, Azure AI, GCP Vertex)
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
Please be aware of common job offer scams, impersonators and frauds. Learn more here.
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Senior Database Solutions Architect (MS SQL Focus)
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Senior Database Solution Architect - MS SQL (US/EST timezone)
Job Overview
As a Senior Database Solutions Architect, you will serve as a pre-sales specialist, supporting the broader sales organization with deep technical knowledge across database workloads. This means working with customers and prospects to educate them on how Rubrik protects and manages data. Additionally, the Solution Architect will have an active role in providing real world feedback to product teams to enhance the product, testing new features before they are released, and championing new features within the sales team. The Solutions Architect provides both immediate and long term impact with their technical knowledge and position of influence with prospects and customers.
Key Responsibilities
- Serve as a subject matter expert on Rubrik’s data protection and data security solutions, focussed on database workloads deployed either on-prem or in the cloud.
- Act as a trusted advisor on assigned opportunities, aligning Rubrik’s technology and roadmap with customer business objectives.
- Lead impactful product demonstrations, technical workshops, and solution presentations tailored for technical and executive-level audiences.
- Support customers based in North America; must be comfortable working in the US Eastern Time Zone (ET) timings: 5:30 PM to 2:30 AM
- Contribute to high-quality proposals, white papers, and responses to RFPs/RFIs.
- Collaborate with presales teams to design, execute, and troubleshoot proof-of-concepts (POCs), ensuring successful outcomes.
- Proactively identify technical challenges and architect creative solutions to overcome sales barriers.
- Translate complex customer requirements into clear, actionable technical strategies.
- Stay abreast of industry trends in data protection, security, database and cloud technologies, effectively positioning Rubrik’s solutions.
- Evangelize Rubrik’s offerings and clearly communicate strategic direction and product roadmap aligned with customer needs.
- Work closely with Product Management and Engineering to influence feature development based on customer feedback and market demands.
- Provide competitive intelligence and actionable insights from customer engagements to internal stakeholders.'
Qualifications
- 10+ years of successful experience in customer-facing technical sales or consulting roles focused on enterprise database technologies and cloud.
- Bachelor’s Degree in Computer Science, Engineering, or equivalent experience.
- Core expertise: Deep technical proficiency in the following areas:
- MS SQL Server: Architecting and managing large scale high-availability and disaster recovery (HADR) solutions. Including extensive experience with Always On Availability Groups (AG), Failover Cluster Instances (FCI), and log shipping.
- Cloud DBs: Design and management of Azure SQL, Azure SQL MI or Amazon RDS/Aurora or GCP CloudSQL
- Secondary Competencies: Proficiency or working knowledge of
- NoSQL/Distributed: MongoDB, Apache Cassandra.
- Relational DBs: Oracle, IBM DB2, Informix, PostgreSQL.
- Containerized DBs
- Proficiency in scripting languages such as Python, PowerShell, Go, or JavaScript.
- Excellent problem-solving capabilities, able to troubleshoot complex technical issues and deliver scalable solutions.
- Experience conducting benchmarks and performance testing on enterprise systems (preferred).
- Demonstrated sales acumen, capable of articulating technical value to C-level executives and technical audiences including database administrators.
- Strong cross-functional collaboration skills with sales, engineering, and product management.
- Exceptional communication skills, including compelling presentations and clear, concise writing.
- Proven experience with data center hardware/software, cloud platforms, data security solutions, IaaS, PaaS, or hypervisor software.
- Self-motivated and results-driven, comfortable working remotely with a high degree of autonomy.
- Flexible and willing to travel (approximately up to 20%) for client meetings and site visits.
- Work location: Bengaluru, India
Join Us in Securing and Accelerating the World's AI Transformation
Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes.
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Inclusion @ Rubrik
At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data.
Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.
Our inclusion strategy focuses on three core areas of our business and culture:
-
Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.
-
Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.
-
Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.
Equal Opportunity Employer/Veterans/Disabled
Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at hr@rubrik.com if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
Ready to apply?
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Headquartered in Los Altos, CA. Backed by SAIGroup.
Learn more about JazzX AI:
Website: https://jazzx.ai
LinkedIn: https://www.linkedin.com/company/jazzx-ai
Learn more about SAIGroup:
Website: https://saigroup.ai
Role Overview
At JazzX, we are building a modern cloud-native platform ecosystem focused on scalability, reliability, automation, security, and developer self-service. We leverage Microsoft Azure, Cloudflare, AI/LLM-driven operations, and Agentic workflows to simplify infrastructure management, deployment automation, incident response, and platform operations across multiple environments and customer instances.
We are looking for a highly skilled Senior Platform Engineer who can design, build, automate, and operate large-scale cloud platforms while driving engineering excellence across infrastructure, networking, security, CI/CD, observability, and platform automation.
This role requires strong hands-on technical expertise, ownership mindset, system thinking, and the ability to collaborate across engineering, DevOps, security, and product teams.
Platform Engineering & Operational Excellence
- Design, build, and operate scalable, secure, and highly available cloud infrastructure on Microsoft Azure
- Build and manage platform services including networking, authentication, CI/CD, observability, deployment automation, and self-service systems
- Develop reusable Infrastructure as Code (IaC) frameworks using Terraform, GitOps, and modern automation practices
- Design secure network architectures including VNets, private networking, routing, WAF, API gateways, and Zero Trust principles
- Build automated deployment, environment provisioning, and multi-instance platform management workflows
- Improve platform reliability, operational stability, monitoring, alerting, logging, tracing, and incident response processes
- Drive operational automation, platform resilience, release governance, rollback strategies, and deployment reliability
- Build developer productivity tooling and self-service workflows for platform operations and environment management
- Contribute hands-on using Python, Go, or modern programming languages to build scalable systems, internal platforms, and automation frameworks
- Apply strong system design, distributed systems, troubleshooting, and problem-solving skills across cloud, network, deployment, and infrastructure layers
- Leverage AI/LLM-driven workflows, coding agents, and Agentic systems to improve operational efficiency, automation, incident management, and platform intelligence
- Drive cloud cost optimization, usage visibility, anomaly detection, and operational efficiency initiatives
- Strong understanding of SDLC, DevOps, Agile methodologies, release governance, production operations, and Site Reliability Engineering (SRE) practices
- Strong ownership mindset with focus on scalability, automation, reliability, operational excellence, and developer productivity
Collaboration & Leadership
- Partner with engineering, security, architecture, and product teams to define platform standards, operational processes, and long-term technical strategy
- Work closely with application teams to improve platform adoption, deployment reliability, and developer experience
- Collaborate with security teams to implement authentication, authorization, governance, compliance, and operational security standards
- Participate in architecture reviews, production readiness reviews, operational planning, and incident management discussions
- Mentor engineers and contribute to platform engineering best practices, technical standards, and documentation
- Drive technical discussions and contribute to platform modernization and intelligent automation initiatives
Experience
- 6+ years of experience in Platform Engineering, DevOps, SRE, or Cloud Infrastructure Engineering
- Hands-on experience managing production-scale Azure environments and enterprise-grade CI/CD systems
- Experience working with Kubernetes, cloud-native platforms, infrastructure automation, observability, and distributed systems
- Experience supporting multi-environment and multi-tenant platform operations at scale
- Experience with AI-assisted engineering workflows, operational tooling, or intelligent automation systems is a strong plus
- Strong communication, collaboration, and technical leadership capabilities
Technical Skills
Cloud & Infrastructure
- Microsoft Azure, Azure Networking, VNet, NSG, Load Balancer, Private Endpoints, Azure Kubernetes Service (AKS), Azure Container Apps, Azure API Management, Azure Entra ID, Azure Monitor and Log Analytics
Infra, DevOps, Automation and Building Platform
- Terraform,GitHub Actions / Azure DevOps, CI/CD Pipeline Design, Infrastructure as Code (IaC), GitOps, Python / Go any programming language
Networking & Security
- Cloudflare Gateway / WAF, API Security, Authentication & Authorization, SSO Integration (Okta, Entra ID), Network Security and Zero Trust concepts
Observability & Operations
- Monitoring and Alerting, Logging and Tracing, Incident Management, Root Cause Analysis, Reliability Engineering
AI & Platform Intelligence
- LLM-based operational workflows, Agentic automation systems, AI-assisted incident analysis and remediation, Intelligent anomaly detection and operational insights
Nice To Have
- Kubernetes ecosystem tools, Service Mesh, Vector databases, MCP/Agentic orchestration frameworks, FinOps and cloud cost optimization tools
Why Join Us
At JazzX AI, you have the opportunity to become an integral part of a pioneering team that is pushing the envelope of AI capabilities to create an autonomous intelligence driven future. We champion bold innovation, continuous learning, and embrace the challenges and rewards of crafting something genuinely groundbreaking.
Your work will directly contribute to pioneering solutions that have the potential to transform industries and redefine how we interact with technology. As an early member of our team, your voice will be pivotal in steering the direction of our projects and culture, offering a unique chance to leave your mark on the future of AI.
We offer a competitive salary, equity options, and an attractive benefits package, including health, dental, and vision insurance, flexible working arrangements, and more.
We are an equal opportunity employer and celebrate diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Why Join JazzX AI:
What draws people to JazzX AI is the opportunity to build something truly foundational.
We are at the beginning of a new era — one where enterprise systems will no longer be static tools, but dynamic collaborators that learn, reason, and evolve alongside the people who use them. At JazzX AI, you’ll help build a platform that redefines how work happens in the AGI era.
JazzX AI brings together vision, deep technology, and purpose. This is not about experimenting with AI features; it’s about turning the promise of AGI into practical, auditable, and human-aligned systems that enterprises can trust and rely on at scale. The work here directly impacts productivity, efficiency, and decision-making in complex, real-world environments.
If you’re motivated by building systems that matter — systems that combine intelligence with responsibility — JazzX AI offers the chance to do that work at a deeper level, with real ownership and lasting impact.
Ready to apply?
Apply to JazzX AIToast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
The Senior Total Rewards Analyst serves as the analytical engine of our Total Rewards team, translating complex data into clear, actionable insights that inform how we pay, reward, and retain talent. This role partners closely with Compensation, Benefits, Finance, Equity Administration, and Payroll to ensure our pay practices are competitive, equitable, and aligned with business strategy. You’ll go beyond reporting, using data to identify trends, generate insights, and influence decisions that drive business outcomes. If you have a passion for precision, a knack for storytelling through data, and a deep interest in the "why" behind employee pay, this is your playground.
Work Mode: Hybrid (2 days in office per week)
Work Hours: General timings (9 AM to 6 PM IST, but open to work few US overlap hours late evening (7:00 PM to 9:30 PM IST))
A day in the life (Responsibilities)
- Market and Internal Benchmarking: Conduct comprehensive market pricing, participate in annual salary surveys (e.g., Radford, Compa, Pave), and perform internal compensation reviews to develop data-driven recommendations for compensation bands and individual roles.
- Advanced Compensation Analytics & Automation: Modernize compensation delivery by transforming raw HRIS data into actionable insights using AI, automation, and advanced data visualization. This includes building executive-level dashboards (tracking metrics like position in range, turnover, and promotion velocity) and modeling market trends to streamline reporting and enhance decision-making.
- Data Integration & Reporting Infrastructure: Build and maintain scalable datasets and dashboards (e.g., Workday, Sigma, Snowflake) to support compensation decision-making. Integrate data across Compensation, Equity, and Payroll systems to deliver a cohesive view of pay outcomes. Improve data quality, reporting efficiency, and accessibility of insights for stakeholders.
- AI Transformation: Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. In this role, you'll blend analytical rigor with creative problem-solving — using tools like AI, automation, and advanced data visualization to modernize how we deliver compensation insights.
- Merit & Bonus Cycle Infrastructure: Build and manage the infrastructure for annual compensation reviews, including creating budget models, manager-facing tools, and cycle analytics.
What you'll need to thrive (Requirements)
- Bachelor’s Degree required, with a focus in Human Resources, Business Administration, or Finance preferred.
- 4 to 7 years of directly related experience, including compensation and/or data analytics. Experience working in a multinational organization and/or in a technology industry, a plus.
- Ability to manage and analyze large volumes of data using a variety of systems and applications. Experience using Snowflake, Workday, Sigma, a plus.
- Ability to perform regression analysis and predictive modeling.
- Demonstrated ability to work effectively in a fast-paced, dynamic environment.
- In-depth understanding of regulations and requirements under FLSA, multi-state pay equity laws, and other areas of compensation compliance.
- Outstanding communication and interpersonal skills with the ability to work effectively within teams.
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
#LI-HYBRID
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Manager, Quality Systems & Operations
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eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions.
OVERVIEW
The Manager, Quality Systems & Operations (QSO) is responsible for leading the day-to-day operation, governance, and continuous improvement of the organization’s Quality Management System (QMS) within a regulated clinical technology environment. This role serves as the operational backbone (“engine room”) of the Quality & Compliance function and ensures quality processes are efficient, inspection-ready, risk-based, and aligned with the needs of a clinical trial software / technology-enabled services organization.
The Manager, QSO will oversee core quality system processes including document control, SOP lifecycle management, training administration and effectiveness support, quality events and CAPA management, quality metrics and management reporting, and cross-functional process improvement initiatives. This role partners closely with Product, Engineering, Information Security, Operations, Client Services, Audits & Assurance (AA), and Systems & Regulatory Compliance (SRC) to support GxP expectations, customer requirements, and operational excellence.
KEY TASKS & RESPONSIBILITIES
➢ Quality Management System (QMS) Ownership
- Own the administration, maintenance, and continuous improvement of the enterprise QMS supporting a clinical trial software / vendor services environment.
- Manage controlled documentation processes including SOPs, policies, work instructions, templates, validation documentation, and periodic reviews.
- Ensure document control practices meet internal governance, client expectations, and applicable GxP / computerized systems requirements.
- Maintain version control, approvals, archival, training linkage, and retention controls for quality records.
➢ Quality Operations / Day-to-Day Oversight
- Serve as operational lead for daily quality system workflows, requests, escalations, and prioritization.
- Ensure timely execution of quality deliverables including document approvals, event reviews, CAPA follow-up, training assignments, and management reporting.
- Coordinate core quality activities across business and technical functions in a fast-paced SaaS / vendor setting.
➢ Quality Events, Investigations & CAPA
- Oversee quality events including deviations, incidents, customer quality issues, audit observations, system/process nonconformances, and supplier quality concerns as applicable.
- Manage CAPA lifecycle from initiation through closure, including root cause analysis, action tracking, due dates, evidence review, and effectiveness verification.
- Facilitate governance reviews for aging items, repeat issues, overdue actions, and systemic trends.
- Support quality investigations involving validated systems, software releases, data integrity concerns, or service delivery issues.
➢ Training Program Support & Effectiveness
- Support administration of the quality training program and learning compliance processes.
- Ensure role-based training matrices align with regulated responsibilities and controlled procedures.
- Provide guidance on training effectiveness assessments, retraining triggers, and onboarding quality training.
- Monitor completion rates, overdue training, and training-related KPIs.
➢ Metrics, KPIs & Management Reporting
- Develop and maintain enterprise quality dashboards, KPIs, and trend reports.
- Report on QMS health including document control cycle times, CAPA status, training compliance, audit observations, quality events, and recurring risks.
- Use data to identify improvement opportunities and inform management review activities.
➢ Continuous Improvement / Operational Excellence
- Identify opportunities to streamline, automate, and mature quality processes while maintaining compliance.
- Lead initiatives to improve user experience and adoption of quality systems/tools.
- Support implementation, configuration, or enhancement of electronic QMS (eQMS), LMS, issue management, and workflow tools.
➢ Cross-Functional Partnership
- Partner with Product, Engineering, DevOps, Security, and Operations teams to embed practical quality controls into business processes.
- Collaborate with Audits & Assurance (AA) on internal/external audit readiness, observations, and remediation.
- Collaborate with Systems & Regulatory Compliance (SRC) on GxP requirements, supplier/customer obligations, validation governance, and regulatory commitments.
- Support client due diligence requests, quality questionnaires, and customer audits as needed.
➢ Other duties as assigned
Education & Experience
➢ Bachelor’s degree in Life Sciences, Quality, Engineering, Computer Science, Business, or related discipline preferred
➢ 12+ years of experience in Quality Systems, Quality Operations, Compliance, or related roles within a regulated environment preferred
➢ Experience in a clinical trial software vendor, SaaS healthcare technology, CRO, life sciences technology, eClinical, or related GxP-supporting organization
➢ ASQ, Six Sigma, ISO, GxP, or related certifications preferred
Professional Skills
➢ Working knowledge of GxP principles, computerized systems controls, data integrity expectations, and risk-based quality management
➢ Experience supporting customer audits, supplier audits, or regulatory inspections preferred
➢ Experience managing CAPA, investigations, document control, training systems, and quality metrics
➢ Strong communication, organization, and stakeholder management skills
➢ Familiarity with CSV / CSA concepts and validation documentation for regulated systems preferred
Technical Skills
➢ Experience using electronic QMS platforms and workflow systems
➢ Experience with tools such as Qualio, Veeva, MasterControl, TrackWise, Jira, or similar platforms preferred
Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. We have shared our story, now we look forward to learning yours!
eClinical Solutions is a people first organization. Our inclusive culture values the contribution that diversity brings to our business. We celebrate individual experiences that connect us and that inspire innovation in our community. Our team seeks out opportunities to learn, grow and continuously improve. Bring your authentic self, you are welcome here!
We are proud to be an equal opportunity employer that values diversity. Our management team is committed to the principle that employment decisions are based on qualifications, merit, culture fit and business need.
Ready to apply?
Apply to eClinical SolutionsWe’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.
This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.
THE ROLE
As a Staff Software Engineer within our Drive Qualification Center of Excellence, you will be the technical architect ensuring the world-class reliability of Everpure™ developed SSDs. You will own the validation strategy for hyperscale and system-level performance, transforming complex NAND and NVMe challenges into seamless, high-performance storage solutions. Collaborating across Firmware, Systems, and Program teams, you will move beyond simple testing to define the mission-critical readiness of the Everpure™ Platform.
WHAT YOU’LL DO
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Architect Validation Strategy: Define and own the end-to-end test strategy for major domains including NAND reliability, PCIe Gen6, and OCP compliance, establishing the entry/exit criteria that guarantee product maturity.
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Lead Technical Innovation: Design and implement advanced validation suites and automation frameworks—integrating Everpure™ HYVE-based tools with Jenkins CI pipelines—to scale testing across global hyperscale customers.
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Drive Complex Debugging: Act as the lead investigator for system-level failures, performing deep-dive forensics on NVMe/OCP logs and telemetry to identify root causes and verify high-impact firmware fixes.
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Influence Product Readiness: Represent the Drive Qualification team in cross-functional forums, providing data-driven insights to FW release councils and quality reviews to determine launch risks and coverage.
WHAT YOU BRING
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Storage & Protocol Expertise: Extensive experience in SSD or firmware validation with deep technical mastery of NVMe, PCIe protocols, and OCP specifications, specifically regarding power-loss robustness and data integrity.
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Systems Engineering & Python Mastery: Expert-level Python skills for building modular, maintainable automation frameworks and experience managing large shared codebases within a Linux-heavy CI/CD environment.
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Technical Leadership & Impact: A proven history of leading complex validation projects through the full lifecycle (from ES to GA) and the ability to define success metrics using data analytics platforms like Snowflake or Tableau.
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NAND Fundamentals: Comprehensive understanding of NAND policy and reliability, including P/E cycling, wear-out, and read-disturb behavior under enterprise-grade stress.
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Location: We are primarily an in-office environment and therefore, you will be expected to work from the Bangalore office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.
WHAT YOU CAN EXPECT FROM US:
- Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.
- Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!
- Team: We build each other up and set aside ego for the greater good.
And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out purebenefits.com for more information.
ACCOMMODATIONS AND ACCESSIBILITY:
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview.
OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:
We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.
Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.
Join us and bring your best.
Bring your bold.
Pure and simple.
Ready to apply?
Apply to Everpure
The Multi Geo / Multi Cloud Application Architect at OpenFX owns the design and integrity of a payments and FX platform that must operate across multiple geographic regions and cloud environments without compromising on availability, data sovereignty, latency, or regulatory compliance. This is not a role that designs architecture in the abstract. You are responsible for decisions that determine whether a settlement clears in London during an AWS eu-west-1 degradation, whether a client in the UAE can transact without their data leaving the region, and whether OpenFX can migrate between cloud providers without a full platform rewrite.
Cross-border payments and FX are inherently distributed problems. Transactions originate in one jurisdiction, clear through correspondent networks in another, and settle in a third. The infrastructure that supports this must match that complexity with equivalent architectural rigour. You are the person who ensures it does.
You operate at the intersection of distributed systems engineering, cloud infrastructure, and financial regulatory compliance. You work closely with the Principal Architect, Platform team, pod-level Tech Leads, and the Security and Compliance functions to define standards, validate designs, and resolve the hardest architectural trade-offs the organisation faces.
Key Skills
Distributed Systems & Cloud Architecture
- Deep expertise in multi-region application design: active-active and active-passive topologies, global load balancing, regional failover, and cross-region replication strategies
- Strong hands-on experience with at least two major cloud providers (AWS, GCP, Azure) and a clear understanding of where provider capabilities diverge in ways that matter for financial workloads
- Proficiency in cloud-agnostic infrastructure patterns: Kubernetes (multi-cluster federation, cross-region networking), service mesh architectures, and infrastructure-as-code tooling (Terraform, Pulumi)
- Solid understanding of networking fundamentals at scale: BGP, Anycast, CDN strategies, private interconnects, and east-west traffic management across regions
- Familiarity with distributed data consistency models: eventual consistency, strong consistency trade-offs, CRDTs, and conflict resolution strategies in globally distributed databases
Financial Domain & Compliance Architecture
- Understanding of data residency and sovereignty requirements across key OpenFX operating jurisdictions: UAE (ADGM / DFSA), UK (FCA), EU (GDPR / PSD2), and other relevant frameworks
- Ability to design data partitioning and routing architectures that enforce jurisdictional boundaries without fragmenting the platform into isolated silos
- Familiarity with financial infrastructure concepts: payment rail latency, settlement finality, FX liquidity provider connectivity, and correspondent banking dependencies
- Experience ensuring audit logging, data lineage, and access controls work coherently across multi-cloud, multi-region environments
Engineering Craft & Architecture Practice
- Ability to produce ADRs, reference architectures, and design documents that are precise enough for engineers to implement from and clear enough for product and compliance to validate against
- Strong systems thinking: able to reason about failure modes, blast radius, and cascade effects in complex distributed systems
- Experience running architecture review processes across multiple independent teams
Collaboration & Communication
- Communicates complex architectural constraints and trade-offs clearly to non-technical stakeholders
- Influences through reasoning and evidence, not authority; builds consensus across pod-level Tech Leads and EMs
- Comfortable operating with significant ambiguity at the frontier of what the platform needs to become
Roles & Responsibilities
Multi-Region Architecture Design & Ownership
- Define and maintain the reference architecture for multi-region deployment: traffic routing, data replication, failover behaviour, and regional isolation boundaries
- Own architectural decisions that govern how services are deployed, scaled, and failed over across regions; ensure those decisions are documented and revisited as the platform evolves
- Design for regional independence: the ability to isolate a region for regulatory or operational reasons without degrading global capability
- Define standards for how new services must be designed to operate in a multi-region context from day one, not as a retrofit
Multi-Cloud Strategy & Portability
- Maintain an architecture that avoids hard coupling to any single cloud provider for critical platform functions
- Evaluate where to leverage managed cloud services versus cloud-agnostic alternatives, with explicit reasoning about portability, cost, and operational overhead
- Lead design of abstraction layers and platform primitives (with the Platform pod) that allow services to run across cloud environments without service-level re-engineering
- Define and test cloud provider failover runbooks; ensure provider-level degradation can be responded to within defined RTO and RPO targets
Data Sovereignty & Regulatory Architecture
- Design data routing, storage, and processing architectures that enforce jurisdictional data residency requirements across all regions OpenFX operates in
- Work with Compliance and Legal to translate regulatory obligations into concrete architectural constraints enforced at infrastructure and application layer
- Define the data classification framework for multi-region environments: what replicates globally, what stays regionally isolated, what requires explicit consent to move
- Ensure observability infrastructure produces the evidence needed to demonstrate data residency compliance to regulators
Platform Reliability & Resilience
- Define availability and resilience targets; ensure the architecture is designed to meet them under realistic failure scenarios, not just nominal conditions
- Lead chaos engineering and failure mode analysis exercises to validate that failover, replication, and multi-cloud fallback behave as designed
- Own the observability architecture across multi-region, multi-cloud deployments: unified logging, distributed tracing, and alerting that works coherently regardless of where workloads run
- Establish SLO / SLA frameworks that reflect the availability and latency commitments OpenFX makes to clients and liquidity providers
Cross-Team Architecture Governance
- Conduct architecture reviews for significant features, integrations, and infrastructure changes across all pods; ensure multi-region and multi-cloud implications are addressed before build begins
- Maintain and evolve the ADR library; ensure decisions are current and discoverable by engineers across the organisation
- Work with pod Tech Leads to identify and address architectural drift where production systems have deviated from intended design
- Contribute to the Platform pod's roadmap: identify shared infrastructure investments that reduce the cost of multi-region operation for all pods
What Success Looks Like
- A regional cloud provider degradation does not cause a platform-wide outage; failover occurs within defined targets and clients are not materially impacted
- OpenFX can demonstrate to regulators in any operating jurisdiction that client data complies with local residency requirements, backed by architecture rather than manual controls
- Pod engineers have clear standards for building multi-region-ready features and do not re-solve distributed systems problems that have already been solved at the platform level
- The platform is not locked to any single cloud provider; a migration decision can be executed as an operational programme, not an architectural rewrite
- Architecture reviews are seen as a quality accelerator by engineering teams, not a bottleneck
- You are the person the organisation turns to when the hardest infrastructure trade-offs need to be resolved, and you resolve them with clarity and evidence
Ready to apply?
Apply to OpenFX
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 markets.
By taking the complexity out of the financial workflows–including everything from global payments and compliance, to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Role summary
Location: India, Payoneer office
Hybrid
Full-time
We’re looking for a motivated, detail-oriented junior professional to own the day-to-day operations behind our pricing and packaging processes. In this role, you will consolidate work that is currently distributed across teams and regions and manage it end to end—handling requests, validating inputs, coordinating approvals, governance checks, ensuring accurate setup and timely delivery. You will also use analytics to track progress and performance, monitor key trends, and share insights that help us improve execution and scale.
This is a strong entry point into Payoneer’s Pricing team and the broader high-tech environment—ideal for someone eager to learn, comfortable with hands-on execution, and excited to grow as we scale the function and automate over time.
What you’ll do
- Own the day-to-day pricing and packaging operational flow from start to finish
- Be the main point of contact for GTM operational requests related to pricing, packages, and commercial agreements
- Collect and validate inputs (customer details, deal terms, required fields), ensuring nothing is missing
- Coordinate approvals and governance checks based on defined policies and process standards
- Manage agreement and contract workflow coordination, including version control and readiness for signature
- Work closely with Sales, Customer Success, Deal Desk, Salesforce Admins, and configuration teams to unblock issues and keep work moving
- Ensure accurate setup and configuration in systems and tools, followed by final quality checks
- Use analytics to track package performance and adoption by segment and region (e.g., win rate, ARR, NRR), and share insights to improve execution and the offering.
- Document manual steps and recurring issues to help simplify the work and prepare for automation
- Preform analytical analysis on package financial impact customer base ,service adoption such as win rate , ARR, NRR LTV, winning use cane revenue and more
Who you are
- 1–3 years of experience in revenue/business/ sales operations, operations, analytics or a related field
- Comfortable working with data and analytics tools (Excel, Google Sheets, Looker or similar)
- Experience with Salesforce, contract management, or pricing/configuration tools is a plus
- Highly organized with a strong attention to detail and a drive to bring structure to ambiguous situations
- A team player who enjoys cross-functional collaboration and can work effectively across multiple regions and stakeholder groups
- Proactive, self-motivated, and genuinely excited to get your hands dirty and build something
- Eager to grow in a high-tech environment ,this is a great entry-level opportunity for the right candidate
#LI-ST3
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Continuously improve
Always striving for a higher standard than our last.
Do it. Own it.
Being fearlessly accountable in everything we do.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, click now to apply.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Ready to apply?
Apply to Payoneer
Software Development Engineer III
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Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.
Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We're a "best of both worlds" kind of company. We're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.
About the Role
Are you a passionate, energetic technologist who thrives in fast-paced environments and enjoys working across evolving technology stacks? Do you enjoy debugging complex systems, solving real business problems, and obsessing over the details that make systems reliable and scalable?
We’re looking for a SDE III to join the 3PIP Integrations and Inventory System team.
You will help design, build, and operate systems that sits between Groupon and 3rd party partners, along with our internal inventory management systems.
We are an AI driven organisation and highly promotes usage of AI agentic workflows to drive rapid growth and optimizations.
Our Technology Landscape (Today & Tomorrow)
Our platform is evolving, and we want engineers who are excited to grow with it.
Current Stack
- Backend services primarily in Java
- Cloud infrastructure on GCP/AWS
- Relational databases: MySQL, PostgreSQL
- REST / JSON APIs
- CI / CD - Jenkins
- Message brokers
- Docker, Kubernetes
- GitHub,
- JIRA,
- ELK
Future Direction
- (Key Focus) Moving towards Encore( TypeScript-first backend services)
- Building on GCP with Encore as a core development framework Emphasis on modern cloud-native architecture, service ownership, and developer productivity
- While experience with Java and AWS is important today, every new engineer should be excited about—and willing to actively contribute to—our transition toward a TypeScript and GCP-based ecosystem.
What You’ll Do:
- Design and develop services within Groupon’s microservices ecosystem Work on highly scalable e-commerce systems involving inventory, fulfillment, and 3rd party integrations.
- Collaborate with cross-functional teams to deliver business features and ensure compliance requirements are met
- Build service artifacts, plan deployments, and coordinate timelines with project and partner teams
- Improve system reliability by defining service-level metrics, setting alerting thresholds, and automating responses
- Create and maintain clear technical documentation
- Mentor junior engineers and support their technical growth
- Drive technical discussions and influence architectural decisions within the team
We’re Excited About You If You Have:
- BE/BTech or ME/MTech in Computer Science, Software Engineering, or a related field
- 6+ years of industry experience building and operating production systems Strong coding skills in Java , with openness to learning TypeScript
- Solid computer science fundamentals (Design Patterns, Data Structures & Algorithms, Operating Systems , DBMS)
- Experience with relational databases such as MySQL or PostgreSQL
- Exposure to NoSQL databases is a plus
- Exposure to AI tools like claude code, cursor are highly preferred.
- Experience developing and supporting web applications in transactional environments
- Strong debugging and troubleshooting skills
- Good communication and collaboration skills across technical and non-technical stakeholders
- Interest or experience in cloud platforms (AWS today, GCP tomorrow) is highly valued
We Value Engineers Who Are:
- Customer-focused – You understand that customer impact drives everything we build
- Obsessed with Quality – Your production code is reliable, scalable, and maintainable
- Team player – You collaborate, listen, and give constructive feedback
- Fast learners – You enjoy learning new technologies and applying them quickly
- Pragmatic – You balance speed and quality, knowing when trade-offs make sense
- Owners – You take responsibility for outcomes and actively contribute to business success
Groupon is an AI-First Company
We’re committed to building smarter, faster, and more innovative ways of working—and AI plays a key role in how we get there. We encourage candidates to leverage AI tools during the hiring process where it adds value, and we’re always keen to hear how technology improves the way you work. If you’re passionate about AI or curious to explore how it can elevate your role—you’ll be right at home here.
Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local e-commerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.
Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings (and a sneak peek into life at Groupon), always check our official career website at Groupon Careers
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Manager, Deal Desk (Hybrid)
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For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.
Smartsheet is a tech company with a human story to tell. We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We’re revolutionaries – so for us changing the way the world works is all in a day’s work.
The Deal Desk Manager is responsible for supporting the Global Sales teams with facilitation of complex deals through the Quote to Cash sales cycle. This position will work collaboratively at every level across Sales, Professional Services, Legal, Privacy, Finance, Security, Compliance, Product and Revenue Recognition Accounting teams to ensure deals are structured and negotiated to comply with Smartsheet policies and processes.
This position is Hybrid and reports to the Senior Manager, Deal Desk in Bellevue, WA.
You Will:
- Be the primary point of contact to the sales team in the EMEA region.
- Manage daily operations and internal controls for the Deal Desk team.
- Elevate specialized issues to appropriate business partners for approvals to ensure resolution.
- Act as a trusted advisor to the Global Sales Teams for deal structuring and support other internal stakeholders throughout the sales cycle to expedite deal execution.
- Provide guidance on complex deal structures in a way that maximizes ACV and customer satisfaction, and manages risk for Smartsheet.
- Navigate and deal with ambiguity and potential blockers to bring the clarity needed to close the deal.
- Become a subject matter expert on the Quote to Cash sales cycle to empower and educate the sales team on the latest product bundles and offerings.
- Adhere to published Service Level Agreements (SLAs)to set service standards that can be relied upon.
- Keep up to date with new company policies, initiatives, and offerings and share for awareness to Sales and internal stakeholders.
- Serve as one of the main catalysts for driving efficiencies in Smartsheet’s quote-to-order process.
- Ensure compliance with internal controls and work towards zero processing errors.
- Perform other duties as assigned.
- This is an Individual Contributor role
- Work timings would be EMEA Shift - 1PM IST - 10 PM IST
You Have:
- Bachelor's Degree in Business Administration or related business field preferred.
- Proficiency in overall complex SaaS or Cloud Enterprise deal structures for software licensing, services and renewal deals.
- Minimum of 8+ years of relevant Deal Desk or Sales Operations experience in a prominent enterprise software company with Direct, Channel, Government, Services, and International Sales is highly desirable.
- Highly organized with an ability to balance being detail-oriented as well as seeing the big picture.
- Excellent communication and presentation skills with the ability to be a calming influence while having a commanding presence across teams.
- Ability to work flexible hours on a rotating schedule for coverage to support the USand the APAC Sales teams.
- Working knowledge of Salesforce, CPQ, Netsuite, or similar systems CRM and ERP systems.
- Highly organized, detail-oriented, and with a high level of accuracy with an ability to handle multiple project timelines at once.
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
#LI-Remote
Ready to apply?
Apply to Smartsheet
Senior Deal Desk Specialist
Share this job
For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.
You will report to our Deal Desk Manager located in our Bellevue office, but this role will be based in Bangalore.
You Will:
- Be a trusted advisor to the Global Sales Teams for deal structuring and support other company partners throughout the sales cycle to expedite deal execution
- Provide guidance on routine to moderately complex deal structures in a way that maximizes ACV and customer satisfaction, and manages risk for Smartsheet Work with multiple teams including Sales, Finance, Legal, Deal Operations, Pricing, Billing, and Compliance to address custom deal requirements
- Enhance specialized issues to appropriate partners and bring resolution to those issues.
- Be the main contact to lead deals through appropriate approval levelReview deal progression and collaborate with team members to ensure deal cycle times and precise execution.
- Follow a same-day response commitment to set service standards that can be relied upon
- Review submitted Deal Requests for accuracy and conformance to Smartsheet sales order acceptance policies
- Ensure all approved requests have been documented observing Finance Operations and accounting processes
- Ensure compliance with internal controls and work towards zero processing errors
- Establish and lead project improvement plans with defined timeline
- Contribute to different process improvement projects
- Other duties as assigned
- Working time - US East - 6pm - 3 am
You Have:
- 5+ years of relevant Deal Desk or Sales Support experience in a SaaS company with Direct, Channel, Government, Services, and International Sales.
- An understanding of sales process, Billing, revenue recognition including structuring of a deal and contract management.
- Consulted on common deal patterns
- Experience supporting Resellers
- Affect change within the organization to improve processes
- Excellent oral/written communication skills
- Work flexible hours on a rotating schedule for coverage to support EMEA and APAC Sales teams
- Working knowledge of Salesforce, CPQ, Netsuite, or similar systems CRM and ERP systems
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
#LI-Remote
Ready to apply?
Apply to Smartsheet
Manager, AI/ML Ops Engineering (Hybrid in Bangalore)
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For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.
For over 20 years, Smartsheet has helped people and teams achieve–well, anything. As the Intelligent Work Management Platform, we are redefining the velocity of work by uniting people, data, and AI to move businesses forward. We don’t just automate tasks; we eliminate execution silos and turn strategic vision into measurable enterprise impact. We’re creating a space to think big and take action, because when challenge meets purpose and AI-powered execution meets human ingenuity, that’s magic at work. It’s what we show up for every day, helping organizations not just keep up with change, but thrive because of it.
Our India Global Capability Center isn't just supporting global operations—we’re leading global innovation. After scaling rapidly into a best-in-class hub, we deliver the product innovation and enterprise capabilities that accelerate our global growth, profitability, and scale. As we expand Smartsheet India, we’re searching for Manager AI/ML Ops Engineering, who crave variety and ownership. You’ll have the opportunity to work across multiple teams and disciplines, building a versatile skillset while solving the complex challenges of a global platform.
You Will:
- Focus on team members and coaching them to play to their strengths, grow and deliver peak performance
- Lead and mentor a team of AI/ML Ops engineers and operations specialists.
- Define and govern solutions for AI/ML operations, ensuring scalability, cost-efficiency, and reliability
- Develop and maintain standardized AI/MLOps workflows, including CI/CD/CT (Continuous Integration/Continuous Delivery/Continuous Training) pipelines
- Delegate and harness the aggregate strength of your team.
- Focuses on individual and team needs to foster a positive culture consistent with Smartsheet values.
- Actively helps individuals and the overall team to set priorities and focus on delivery of commitments
- Review team's designs and provide feedback on deployment safety, resilience, scale, performance, and security
- Lead and facilitate cross-team interactions, communication, and dependencies
- Ensure all changes are fully tested before being deployed
- Ensure deployment plans are well-considered and include appropriate scalability and load tests
- Work with stakeholders to align AI projects with business strategies.
- Ensure all AI/ML Ops solutions adhere to regulatory compliance, security, and ethical guidelines
- Drive Engineering and Operational excellence initiatives
- Perform other duties as assigned
You Have:
- Enterprise SaaS software solutions with high availability and scalability
- Experience building teams through recruiting and retention
- Experience in Leading and Mentoring a team of ML engineers and operations specialists.
- Experience in building and maintaining AI/ML Ops platform systems ensuring scalability, reliability, efficiency and security
- AI/MLOps workflows on Databricks , MLFlow, Mosaic AI Agent Framework, Unity Catalog, Vector Search, Knowledge Graph
- Knowledge of AI/ML frameworks like LangChain, LangGraph for AI/ML Ops pipeline integration
- Cloud Platforms: Hands-on experience with at least one major cloud provider (AWS, Azure, or GCP). Experience in AWS hosted data platform is preferable
- Programming languages like Python and SQL
- Modern software engineering practices like Kubernetes, CI/CD, IAC tools (Preferably Terraform), Observability, monitoring and alerting
- Solution Cost Optimisations and design to cost
- Legally eligible to work in India on an ongoing basis
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
#LI-Remote
Ready to apply?
Apply to Smartsheet
Marketing Automation Specialist - Hybrid
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For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.
We're looking for a Marketing Automation Specialist to join our Marketing Operations team. In this role, you'll be the primary owner of driving communication from our Marketo instance - building, optimizing, and maintaining the automated and batch communications that power our marketing engine. You'll also work across a broader stack including Zoom Events, Salesloft, and Salesforce to ensure seamless campaign execution and reliable data flow across systems.
This is a hands-on, high-volume production role for someone who is deeply fluent in Marketo and comfortable operating across a modern B2B marketing tech stack
This role requires the flexibility to work a swing shift (9:00 am - 6:00 pm on three days and 1:00 pm - 10:00 pm twice a week) allowing for essential real-time overlap with our US office
You Will:
Marketing Campaign Operations (Marketo)
- Own the day-to-day administration and production within our Marketo instance, serving as the internal subject matter expert
- Design, build, and optimize automated nurture programs, batch email campaigns, smart campaigns, and segmentation logic
- Manage all campaign operations including email builds, landing pages, forms, tokens, and A/B testing
- Ensure database hygiene, deliverability best practices, and compliance with data privacy regulations (GDPR, CAN-SPAM)
- Maintain performance reports and dashboards in partnership with BI to track program effectiveness.
Webinar Production + Management (Zoom Events)
- Support technical setup and execution of webinars and virtual events in Zoom Events, including registration, integrations, and post-event automation
- Ensure attendee and engagement data flows accurately into Marketo and Salesforce for follow-up nurture and attribution tracking
- Analyze event performance and contribute to optimization of the virtual event program
Cross-Functional Collaboration
- Act as the go-to resource for campaign managers, demand gen, and SDRs on Marketo best practices and marketing technology questions
- Document processes, workflows, and system configurations to ensure continuity and scalability
- Evaluate and recommend improvements to the marketing tech stack as business needs evolve
Strong Project and Stakeholder Management
- Manage prioritization and input from business owners across the organization.
- Maintain SLAs and processes to ensure we produce high quality, timely work for our stakeholders within our Smartsheet program management environment.
You Have:
- 3–5 years of experience in marketing operations or marketing automation in a B2B SaaS environment
- Deep, hands-on Marketo expertise that includes: program building, smart lists, lead scoring, tokens, API integrations, and reporting; Marketo Certified Expert (MCE) strongly preferred
- Solid working knowledge of Salesforce CRM, including campaign management, lead management, and reporting
- Experience with Zoom Events or a comparable virtual event platform
- Familiarity with Salesloft or a comparable sales engagement tool
- Strong understanding of B2B lead lifecycle, funnel management, and demand generation principles
- Sharp attention to detail and a genuine commitment to clean, reliable data and email sends
- Strong communication and collaboration skills across marketing, sales, and operations teams
Nice to Have
- Experience with BI or reporting tools such as Tableau
- Familiarity with UTM tracking, attribution modeling, or revenue operations frameworks
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
#LI-Remote
Ready to apply?
Apply to Smartsheet