We are looking for a highly customer-obsessed, strategic, and execution-driven Product Manager to own key product areas across Workstream’s platform.

In this role, you will define your product area’s strategy, roadmap, and long-term vision—owning everything from customer discovery and hypothesis development to execution, iteration, and measurable business outcomes. You will be responsible for shaping the product story, setting north star metrics, and driving investments that improve how hourly businesses hire, manage, and retain their workforce.

This role is ideal for someone who thrives in fast-paced startup environments, loves spending time with customers, and combines strategic thinking with relentless execution. You will work cross-functionally across Engineering, Design, Sales, Customer Success, Business Development, and Leadership to identify opportunities, prioritize resources, and bring impactful products to market.

What You’ll Do

• Own product strategy, roadmap, and execution for a core Workstream product area
• Define product vision, north star metrics, and success criteria aligned with company priorities
• Spend significant time with customers, users, and customer-facing teams to identify patterns, pain points, and emerging market opportunities
• Partner closely with Sales, Customer Success, Business Development, and Operations to gather business requirements and translate them into scalable product solutions
• Build and manage relationships with strategic external partners (e.g. job boards, integrations, ecosystem partners) and continuously improve product capabilities through these partnerships
• Conduct market, competitive, and customer research to develop and validate product hypotheses
• Take a hypothesis-driven, experimentation-first approach to product discovery and iteration
• Write detailed product specifications, user stories, and UX requirements that enable high-quality execution
• Collaborate closely with Engineering and Design teams to ship products quickly while balancing speed, quality, and long-term scalability
• Be highly resourceful and pragmatic in solving customer problems—whether through automation, integrations, operational workflows, or lightweight solutions
• Drive alignment across Product, Engineering, Design, GTM, and executive stakeholders
• Present product strategy, roadmap progress, and business impact across all levels of the organization

What We’re Looking For

• 5-7+ years of Product Management experience, ideally in SaaS, growth, marketplace, or startup environments
• Experience utilizing AI to make you and your team more effective
• Understanding of AI landscape and tools
• Experience working in a fast-paced, scaling startup (typically <500 employees) or demonstrated ability to thrive in high-growth environments
• Proven track record of owning product initiatives from concept through launch (0→1) and iteration (1→N), incorporating both Go To Market and PLG motions
• Strong customer empathy and genuine enthusiasm for talking directly with users
• Excellent analytical, strategic, and hypothesis-driven problem-solving skills
• Exceptional written and verbal communication skills with the ability to influence cross-functional stakeholders
• Strong partnership skills across Engineering, Sales, Customer Success, Marketing, and Operations
• Ability to move quickly, prioritize effectively, and operate with resourcefulness in ambiguous environments
• Experience writing product specs, user stories, and translating business needs into product execution

Bonus Points

• Experience in growth product management or marketplace products
• Experience with HR tech, hiring, payroll, scheduling, workforce management, or local business software
• Familiarity with job board ecosystems, integrations, or external platform partnerships
• Experience working with offshore or distributed engineering teams
• Background in hourly work industries such as restaurants, retail, hospitality, or frontline operations
• Experience with one or more of the following product categories: HRIS, Payroll, Scheduling, Time & Attendance, or Hiring

What We Offer

• A mission-driven and value-based company dedicated to empower deskless workers and local businesses
• An early employee opportunity at a Series B hyper-growth startup; work with the founding team and industry veterans to accelerate your career
• Competitive salary and equity
• Comprehensive health coverage: medical, dental, and vision. We pay 95% of your premiums for our employees and 85% for dependents
• 401K Plan
• Pre-tax commuter benefits
• Flexible PTO

Location Requirements

While we are looking for the best talent globally, the ideal candidate will be based in the San Francisco Bay Area to collaborate closely with our HQ. We are also open to candidates in Vancouver and Utah who can effectively manage the travel requirements between our primary hubs.

Salary Range

In compliance with the California Pay Transparency Law, the base salary range for this role is between $150k to $170k base in San Francisco. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

THE ROLE

As a Manager, Technical Services at Everpure, you will lead and scale a high-performance team of engineers dedicated to the 24x7 monitoring and health of our customer arrays. Your mission is to ensure world-class service delivery by transforming technical front-line support into a proactive, outcome-driven organization. You will collaborate closely with Engineering and Product Management to bridge the gap between customer feedback and product innovation, ensuring our clients solve complex problems with unprecedented speed.

WHAT YOU'LL DO

• Lead and Scale Talent: Own the end-to-end lifecycle of your team by recruiting top-tier technical talent and implementing performance management frameworks that drive professional growth and operational excellence.
• Optimize Operational Efficiency: Drive process improvements and scalability initiatives that reduce time-to-resolution, ensuring the Technical Services team can support our growing global customer base without sacrificing quality.
• Champion Customer Success: Serve as a critical escalation point for high-priority customer concerns, coordinating across internal departments to resolve complex issues and maintain Everpure’s reputation for reliability.
• Strategic Cross-Functional Collaboration: Partner with stakeholders in Engineering and Sales to provide technical insights that influence the product roadmap and improve the overall customer experience.
• Front-Line Readiness: Oversee shift scheduling and on-call rotations to ensure 24x7 coverage, maintaining a constant state of readiness for any critical system events.

WHAT YOU BRING

• Experience: 5+ years of experience in customer-facing, technical services related work and 3+ years of experience in direct leadership as a people manager
• Proven Leadership: Demonstrated ability to manage, mentor, and develop technical teams within a customer-facing environment, focusing on building a culture of accountability and innovation.
• Technical Troubleshooting Expertise: Comprehensive understanding of troubleshooting complex hardware and software systems, specifically involving data storage, OS foundations (Linux, Windows, VMware), or similar enterprise technologies.
• Strategic Problem Solving: A track record of identifying operational bottlenecks and implementing scalable solutions that improve team productivity and customer outcomes.
• Communication & Influence: Strong verbal and written communication skills with the ability to translate technical challenges into actionable insights for both customers and executive stakeholders.

Location: We are primarily an in-office environment and therefore, you will be expected to work from the Lehi office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.

 #LI-ONSITE

Director of Customer Support

Canopy, South Jordan, UT

About Us

Canopy is a fast-growing SaaS company in South Jordan, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry. 

Our goal is to help our clients unlock the firm they’ve always wanted with our Practice Management Suite. We place strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way. 

Click here to see why our clients love Canopy.

Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more!

The Opportunity

We are seeking an experienced Director of Customer Support to lead and grow our Technical Support Specialists and Tier I and Tier II support teams. As a growing organization, we need someone with experience in scaling customer support operations in a dynamic software environment. You'll be responsible for driving excellent customer experiences, ensuring our support teams deliver timely and effective solutions, and continuously improving processes to support our expanding customer base.

This is a hybrid position based in South Jordan, Utah (M, W, F in-office).

What You’ll Do:

• Lead, mentor, and manage a team of Tier I and Tier II support agents, ensuring they deliver high-quality customer service across multiple channels (email, chat, phone).
• Develop and implement scalable processes and best practices to improve team efficiency and customer satisfaction.
• Identify and implement opportunities to leverage AI for process enhancement.
• Monitor key performance indicators (KPIs) such as response times, resolution rates, and customer satisfaction scores, and report on these metrics regularly.
• Collaborate with other departments (Product, Engineering, Sales) to ensure the support team is equipped with the necessary knowledge and tools.
• Manage escalation processes to ensure timely resolution of complex or high-priority issues.
• Identify trends in support cases to proactively address common customer challenges and suggest product improvements.
• Maintain and enhance customer support platforms and tools, ensuring they are optimized for a growing team.
• Ensure proper documentation of support workflows, troubleshooting guides, and internal processes.
• Oversee training and development programs for the support team to continuously improve their technical knowledge and customer service skills.
• Advocate for customer needs within the organization and help align support efforts with broader company goals.

What We’re Looking For:

• 6+ years of experience managing customer support teams, ideally in a SaaS or software-focused environment.
• Proven track record of scaling support teams and improving operational efficiencies in a fast-paced, high-growth setting.
• Experience with AI tools to better Customer Support.
• Strong leadership and coaching skills, with the ability to foster a collaborative, results-driven team culture.
• Experience working with customer support platforms
• Excellent problem-solving and analytical skills, with the ability to derive insights from data and apply them to improve support performance.
• Strong communication skills, both verbal and written, with the ability to interact effectively across teams and with customers.
• Ability to adapt and thrive in a constantly evolving software environment.
• Bachelor’s degree in a related field preferred.

We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway.

Why You Want to Work Here:

🌴 Flexible Paid Time Off - that you’re actually encouraged to use plus 10 company holidays! 

❤️‍🩹 Health Benefits - including Medical, Dental, and Vision and an HSA Match. Canopy covers Medical premiums at 100% for Employees only.

💰 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting.

🧠 Mental Health -  all employees have access to Impact Suite & to our Employee Assistance Program (EAP).

👶 Paid New Parent Leave & Birthing Parent Leave - so you’re able to care for your little ones.

➕ Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage.

🌟 Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!

🥳 Company Events - including monthly company-wide meetings, summer parties, and more.

💡 DEIB Committee - to plan initiatives around continuing education, community  outreach, recruiting, onboarding, and more.

☕ Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We’ve got you covered. 

Our Values:

We approach our work every day with a few things in mind:

🔑 Own - we own this place! We focus on outcomes, holding ourselves & each other accountable.

🏆 Win - we win by delighting our customers with the very best products and services.

👍 Do Good - we work hard to be good people!

💡 Embrace Curiosity & Candor - we approach everything with curiosity & we understand that candor is kindness and give the gift of feedback.

To learn more about us & our values, click here.

Interviewing @ Canopy:

We know application processes can be a little stressful. Here’s are the stages of a typical interview process:

• Once your application is received, we will review it and get back to you if we feel like it’s a mutual fit! 
• 20 minute phone call with the People Team
• 45-60 minute video or in-person interview with the Hiring Manager
• 1-3 rounds of interviews depending on the role
• Final Interview

Interview processes can vary depending on the role. The People Team will give you a role specific overview of the process during your first phone call. 

Remember: This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews—our hiring teams will always make sure to save time for questions at the end! 

Canopy is an equal opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

What You’ll Do 

NetDocuments is seeking a Senior Manager, Product Design to lead the design and research efforts shaping our next generation of products, including AI-powered experiences that are transforming how legal professionals draft, review, and organize their work. 

In this role, you will lead a multidisciplinary UX team, define how AI capabilities are integrated into the product, and partner closely with Product and Engineering leadership to deliver intuitive, trustworthy, and high-impact user experiences. You will operate at the intersection of design leadership, product strategy, and emerging AI technologies, influencing both product direction and how design operates across the organization. 

You will: 

Drive AI Product Strategy & Experience Vision 

• Lead UX strategy for AI-powered products, partnering with product and engineering leadership to shape roadmap priorities and long-term experience vision. 

• Define how AI surfaces in the product, including patterns for trust, transparency, explainability, and user control. 

• Guide product direction by balancing customer needs, business goals, and technical feasibility. 

• Represent design in planning, roadmap, and executive-level discussions, influencing decisions through data, research, and design expertise. 

Define Design Systems & Scalable Experience Patterns 

• Own and evolve design system strategy, including governance, contribution models, and cross-team adoption. 

• Establish design patterns for AI interactions, such as conversational interfaces, progressive disclosure, confidence indicators, and feedback loops. 

• Ensure consistency, scalability, and quality across all product surfaces. 

• Drive alignment between AI capabilities and the broader product ecosystem. 

Elevate Craft & Design Quality Across Teams 

• Set and maintain a high bar for design quality across interaction design, visual design, content, and system thinking. 

• Establish design review processes, quality standards, and evaluation methods including accessibility and usability best practices. 

• Define what great AI-powered professional workflows look like and ensure consistent execution across teams. 

Lead Team & Influence Design Culture 

• Lead, mentor, and grow a team of product designers and UX researchers, fostering strong performance, collaboration, and career development. 

• Champion the adoption of AI tools within the design organization to accelerate research, prototyping, and design workflows. 

• Identify opportunities to integrate AI into team processes to improve efficiency and output quality. 

• Partner with product, engineering, and research leadership to evolve design operations, processes, and organizational effectiveness. 

• Promote a culture of inclusive design, continuous improvement, and evidence-based decision-making. 

What You’ll Need to Be Successful 

• 8+ years of UX experience, with 4+ years managing designers and/or researchers. 

• Experience leading UX across multiple teams or product areas in complex SaaS or enterprise environments. 

• Strong foundation in user-centered design, UX research, and design systems. 

• Proven ability to influence product strategy, align stakeholders, and communicate effectively at all levels, including executive leadership. 

• A portfolio demonstrating design leadership, systems thinking, and measurable user and business impact. 

• Ability to operate in ambiguity, balance strategic vision with execution, and manage multiple priorities. 

• Strong collaboration skills with product and engineering partners. 

• AI & Emerging Technology Experience 

• Experience designing AI-powered or intelligent product features, such as conversational interfaces, recommendations, or AI-assisted workflows. 

• Understanding of AI-specific UX challenges including trust, explainability, and graceful failure. 

• Familiarity with AI tools such as Claude, ChatGPT, or similar, and their application in design workflows. 

• Curiosity and a growth mindset toward emerging technologies and their impact on product and design. 

What Will Make You Stand Out 

• Experience designing for legal technology or other regulated, complex domains. 

• Experience scaling design systems and practices across multiple teams. 

• Demonstrated success integrating AI into both product experiences and internal team workflows. 

• Strong perspective on the future of AI in professional software and UX design. 

What You’ll Love About NetDocuments   

• The People!   

• 90% healthcare premiums company covered   

• HSA company contribution   

• 401K match at 4%   

• Flexible PTO (typically 3 to 4 weeks a year)   

• 10 paid holidays   

• Monthly contributions for life activities & wellness   

• Access to LinkedIn learning with monthly dedicated time to explore 

Compensation Transparency 

The compensation range for this position is: $160,000 - $180,000 

The posted cash compensation for this position includes on-target earnings. Individual compensation packages are determined based on factors such as experience, skills, location, and other job-related considerations. 

About the Role

iCapital is seeking a strategic, hands-on, and results-driven Assistant Vice President or Vice President Program Manager to join the Product Operations team, directly supporting the Pre-Investment vertical. This role will lead the planning and execution of multiple complex, highly technical software development initiatives that are critical to firm-wide priorities. The ideal candidate brings a strong track record of delivering enterprise-scale technology projects in financial services, thrives in a fast-paced environment managing concurrent workstreams, and operates as a true partner to Product and Engineering leadership. They are comfortable working with globally distributed teams, leveraging AI-powered tools to accelerate execution, and stepping directly into problems to drive resolution independently and with urgency.

Responsibilities

• Own and drive the end-to-end delivery of multiple concurrent strategic software initiatives across the Pre-Investment vertical, ensuring alignment with business goals, timelines, and resource plans.
• Build trusted relationships with product and engineering leads, understand strategic priorities and technical tradeoffs, and co-own delivery outcomes alongside both disciplines.
• Lead cross-functional collaboration with the Product, Engineering, UX, Legal, Compliance, and Sales teams to ensure seamless execution and stakeholder alignment across distributed, multi-location teams.
• Develop and maintain detailed project plans, including milestones, dependencies, and risk mitigation strategies across a portfolio of technically complex initiatives.
• Diagnose root causes, drive resolution directly, and escalate when necessary, with clear context and recommendations.
• Use analytical reasoning to assess program performance, identify areas for improvement, and lead efforts to improve efficiency and effectiveness within the team.
• Serve as a power user and operational owner of Monday.com, designing and maintaining boards, dashboards, automations, and workflows that drive transparency, accountability, and timely delivery across teams. Ensure Monday.com is the source of truth for roadmap tracking, status reporting, and cross-functional visibility.
• Maintain deep operational fluency in JIRA and Confluence, actively using JIRA for sprint-level tracking, backlog management, and engineering alignment, and Confluence for documentation, decision logs, and durable program artifacts. Operate seamlessly across all three platforms (Monday.com, JIRA, Confluence) as an integrated toolkit.
• Prepare and present project status reports, dashboards, and performance metrics to leadership and cross-functional stakeholders.
• Facilitate decision-making forums and working sessions to align teams, resolve conflicts, and drive consensus.
• Leverage AI tools, including Microsoft Copilot and Anthropic's Claude to accelerate operational workflows such as drafting communications, synthesizing meeting notes, analyzing project data, generating status summaries, and improving the speed and quality of program execution outputs.

Qualifications

• 7-10+ years of relevant experience within program management, project management, or business analysis roles
• Proven experience delivering multiple complex, technically deep software projects simultaneously in financial services or fintech environments
• Demonstrated ability to partner directly with product and engineering leadership, understanding product strategy, technical architecture, sprint mechanics, and delivery tradeoffs well enough to co-own outcomes, not just track them
• Experience working effectively with globally distributed teams 
• Strong interpersonal and communication skills, with the ability to influence and align diverse stakeholders
• Able to operate independently with minimal direction and take direct ownership of problems from identification through resolution
• Demonstrated ability to manage ambiguity, prioritize competing demands, and operate with a risk management mindset
• Deep understanding of Agile methodologies and advanced proficiency across the full toolset (i.e. Monday.com, JIRA, and Confluence)
• Operational rigor with a focus on process improvement, workload distribution, and team enablement
• Experience peer-influencing projects and fostering a culture of accountability and growth
• Hands-on experience with AI productivity tools, specifically Microsoft 365 Copilot (for email, Teams, document drafting, and meeting synthesis) and Anthropic Claude (for analysis, summarization, and operational content generation)
• Comfort experimenting with AI-assisted workflows to improve team velocity, reduce manual overhead, and enhance the quality of executive-facing deliverables
• PMP, SAFe, CSM, or CSP certifications are a plus

Benefits

The base salary range for this role is $120,000 to $150,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is looking to hire an experienced Python Developer with expertise in web scraping, automated portal interactions, and cloud-native deployment using AWS. The ideal candidate will have hands-on experience working with Playwright for browser automation, managing multi-factor authentication (MFA) flows, and deploying scalable scraping tasks via AWS Lambda and related services. This role will assist in architecting and building robust, secure, and scalable scraping solutions that interact with complex web applications and secured portals.

Responsibilities

• Assist with the design and implementation of advanced scraping solutions using Python, Playwright, and AWS services.
• Automate interactions with JavaScript-heavy and authentication-secured websites, including handling MFA, CAPTCHAs, and session or token-based login flows.
• Architect scraping pipelines using serverless AWS components such as Lambda, Step Functions, S3, CloudWatch, and Secrets Manager.
• Build systems that scale to support high volumes of data extraction with fault tolerance, retries, and intelligent logging.
• Integrate and manage complex workflows across multiple portals, APIs, and data sources.
• Contribute to architectural decisions, tooling, and best practices.

Qualifications

• Bachelor’s or master’s degree in computer science, software engineering, or related field, or equivalent professional experience
• 10+ years of experience in Python development, with a strong focus on automation and data extraction
• Proven expertise in web scraping using tools like Playwright, Selenium, Scrapy, BeautifulSoup, and requests
• In-depth experience handling multi-step authentication flows, including multi-factor authentication (MFA), CAPTCHA solving, and session or cookie management
• Proficient in deploying and managing scraping workloads in AWS, particularly Lambda, S3, IAM, CloudWatch, and Secrets Manager
• Experience with asynchronous programming, headless browsers, and JavaScript-rendered content
• Solid understanding of web protocols (i.e. HTTP, HTTPS, cookies, headers), and the ability to reverse-engineer network calls and authentication mechanisms
• Comfortable working with APIs, JSON/XML, and data transformation
• Experience with CI or CD pipelines, Docker, and infrastructure as code (i.e. CloudFormation, Terraform)
• Familiar with data pipeline orchestration tools such as Apache Airflow or AWS Step Functions
• Prior experience scraping from secure or enterprise-level portals (i.e. financial, healthcare, legal)
• Background in data engineering or ETL workflows is a plus
• Exposure to Python testing frameworks and writing unit or integration tests

Benefits

The base salary range for this role is $130,000 to $160,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Civil Science is seeking an experienced Transportation Design Project Manager to support and grow our Utah transportation practice. This opportunity is ideal for a licensed Professional Engineer with deep transportation design experience, a strong background delivering DOT and municipal projects, and a genuine interest in mentoring emerging engineers and project leaders.

As a key member of our transportation group, you'll lead transportation design projects from pursuit through delivery, overseeing scope, schedule, budget, quality, and overall project performance while serving as a primary point of contact for UDOT and municipal clients. You'll coordinate multidisciplinary teams, provide technical oversight across roadway and related transportation design efforts, ensure adherence to agency standards and project requirements, and help stabilize and lead active project opportunities in northern Utah. This role also includes building client relationships, supporting business development and proposals, collaborating with leadership on strategic growth initiatives, and coaching team members in a collaborative, high-performing employee-owned environment.

Qualifications

• Bachelor's degree in Civil Engineering.
• Professional Engineer (PE) license required; Utah licensure required or ability to obtain within three months of hire.
• Minimum 12 years of relevant transportation design experience.
• Experience delivering DOT and/or municipal transportation projects.
• Proven ability to manage multiple projects, priorities, scope, schedule, and budget.
• Strong understanding of roadway, drainage, utility, or traffic design.
• Excellent communication, client management, organization, and leadership skills.

Preferred Experience

• UDOT project experience or strong familiarity with Utah agencies.
• Experience with ProjectWise, Bluebeam, or similar tools.
• Experience supporting proposal development or business development efforts.
• Previous experience mentoring or supervising staff.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 30 pounds at times.
• Must be able to work on active project or construction sites, which may include uneven terrain, exposure to varying weather conditions, and moderate to high noise levels.
• Frequently required to stand, walk, sit, climb, balance, stoop, kneel, crouch, or crawl.

Civil Science is seeking a driven and experienced Public Works Project Manager to support and grow our public works practice in Utah (Salt Lake City or Lehi Office).

This is more than a traditional project management role — it’s an opportunity to play a key role in a growing market. You’ll lead meaningful municipal infrastructure projects that directly impact the communities we serve, while building strong relationships with local agencies and stakeholders.

We’re looking for a licensed engineer who thrives in a client-facing role — someone who takes ownership of project delivery, leads collaborative teams, and enjoys guiding projects from concept through completion. You’ll step into an active backlog of work with immediate opportunities to contribute and help expand our presence across Idaho.

At Civil Science, you won’t just contribute — you’ll have a stake in what we’re building. As a 100% employee-owned company, our culture is rooted in accountability, collaboration, and long-term thinking, giving you the opportunity to grow your career while helping shape the future of our Utah operations.

What You’ll Get to Do:

• Serve as a primary client contact for public works projects across Utah
• Manage scope, schedule, and budget for multiple active municipal projects
• Lead and coordinate multidisciplinary project teams
• Deliver high-quality infrastructure projects for city, county, and state agencies
• Support business development efforts, including proposals and client relationship growth
• Collaborate with leadership to expand backlog and strengthen market presence
• Mentor junior staff and contribute to team development
• Ensure projects meet quality, risk, and compliance standards

What We’re Looking For:

• Strong project management and organizational skills
• Ability to build and maintain client relationships
• Experience working with public agency clients
• Ability to lead teams and drive accountability
• Strong communication and problem-solving skills
• Interest in contributing to a growing regional market

What Qualifications You’ll Need:

• Bachelor’s degree in Civil Engineering required
• Professional Engineer (PE) license required
• 8+ years of experience in public works or municipal infrastructure projects
• Experience with city, county, or DOT clients
• Proficiency in Adobe Acrobat, Bluebeam, and Civil 3D
• Experience delivering transportation and public works infrastructure projects
• Ability to manage multiple priorities in a client-facing environment
• Ability to travel and meet client needs throughout Utah and potentially in surrounding states.
• Must be able to sit for prolonged periods while working on a computer; lift up to 30 pounds; work on active construction sites with uneven terrain, varying weather conditions, and moderate to high noise levels; and stand, walk, climb, balance, stoop, kneel, crouch, or crawl as required.

What Will Help You Stand Out

• Experience working with Utah municipalities or local agencies
• Business development or proposal support experience
• Experience mentoring or supporting junior staff
• Familiarity with regional infrastructure needs and standards

THE ROLE

As a Security Operations Engineer in the Global Information Security Office (GISO), you will lead the mission to reduce our global attack surface across cloud, endpoint, and SaaS environments. You will report to the Senior Security Operations Manager and work closely with Cloud Platform, Network Engineering, and DevOps teams to connect Zero Trust connectivity and vulnerability management into a coherent program. This role differentiates itself by moving beyond simple task execution to architecting automated, risk-based outcomes that enable the business to scale safely while protecting our most critical assets.

WHAT YOU’LL DO

• Own the Vulnerability & Asset Lifecycle: Drive risk-based remediation across cloud, container, and endpoint environments. You will shift the needle from volume-based reporting to exploitability-led prioritization (EPSS), utilizing asset intelligence to ensure remediation meets SLAs that tangibly reduce organizational risk.
• Engineer Zero Trust & Connectivity: Lead the operational excellence of Zscaler (ZIA/ZPA). You will manage complex SSL/TLS inspection strategies and policy enforcement to provide seamless, secure access while maintaining deep visibility into encrypted traffic flows.
• Eliminate Credential & Secret Risk: Act as the primary architect for secrets detection within CI/CD pipelines. You will partner with DevOps to automate the identification and remediation of exposed credentials, moving security "left" from code to cloud.
• Architect Detection, Deception, & Automation: Build advanced detection queries in Splunk and deploy enterprise-wide deception strategies aligned with the MITRE ATT&CK framework. You will automate manual triage via Python or SOAR workflows to turn raw security data into high-fidelity alerts.
• Validate & Simulate Defenses: Execute targeted adversary simulations and controls validation (e.g., Atomic Red Team) to verify that detections perform as expected, providing risk-rated findings to technical leaders.
• Translate Risk for Stakeholders: Serve as the technical authority who can pivot from deep-packet inspection troubleshooting to delivering "Fix Impact Reports" for executive leadership, quantifying how remediation efforts have eliminated critical threats.

WHAT YOU BRING

• Security Engineering & Vulnerability Mastery: You possess deep experience in security operations and vulnerability management within enterprise environments, including hands-on experience with asset discovery and secrets detection tools such as runZero, TruffleHog, or GitLeaks.
• Zero Trust & Cloud Specialization: You have technical depth in configuring and operating Zero Trust platforms—specifically Zscaler ZIA/ZPA (including SSL inspection design and policy tuning)—and experience securing major cloud providers like AWS, GCP, or Azure.
• Analytical Automation & DevSecOps: You are proficient in SIEM detection engineering (Splunk) and scripting (Python, PowerShell, or Bash), with a proven ability to integrate secrets scanning and automated remediation workflows directly into CI/CD pipelines.
• Offensive Security & Strategic Communication: You bring practical experience with threat emulation and deception technologies mapped to MITRE ATT&CK, coupled with the ability to partner with engineering teams to prioritize remediation and translate technical risk into business-relevant language.

We are primarily an in-office environment. You will be expected to work from our Santa Clara, CA or Lehi, UT office in compliance with company policies, unless on approved PTO, work travel, or other leave.

Civil Science is hiring a Project Manager to support our growing Land Development team. This role combines design, project management, and client leadership, giving you the opportunity to lead projects, mentor staff, and help grow our presence in Utah.

We’re looking for a licensed engineer who is excited about what they do — someone who enjoys mentoring teams, building client relationships, and delivering high-quality public works projects that make a meaningful impact in our communities.

Civil Science is 100% employee-owned, meaning every team member is invested in the company’s success. Our ownership culture promotes accountability, collaboration, and long-term thinking — with shared success and pride in the work we do.

What You’ll Do

• Manage land development projects from concept through construction
• Oversee budgets, schedules, and project performance
• Perform and review civil design using Civil 3D
• Serve as the primary client contact and build strong relationships
• Mentor team members and support business development efforts

What You’ll Bring

• Bachelor’s in Civil Engineering
• 5–10+ years of land development experience
• PE license required
• Proficiency in AutoCAD Civil 3D
• Strong leadership, communication, and project management skills

The Impact You’ll Make

As a Manager within Recursion's partnership-facing data science team, you will be at the forefront of reimagining drug discovery from first principles. You will lead a team of world-class computational biologists focused on identifying and advancing the next generation of oncology therapeutics. You will act as a "player-coach," balancing direct technical contribution with the mentorship and strategic leadership of a high-performing team. Your mission is to integrate Recursion’s massive datasets—phenomics, transcriptomics, and proteomics—to nominate novel targets, validate disease biology, and define the precision oncology strategies that ensure our medicines reach the right patients.

In this role, you will:

• Lead and Develop: Direct and mentor a team of data scientists and computational biologists, fostering a culture of scientific rigor, bold experimentation, and continuous professional growth.
• Drive Target Discovery: Lead the design and execution of analyses for target nomination and validation, using Recursion’s platform to identify novel vulnerabilities in cancer biology.
• Define Early Patient Population Strategy: Develop biomarker strategies and patient-stratification hypotheses to support programs as they progress from nomination through hit-to-lead and lead-optimization.
• Bridge the Gap: Act as a key "connector," leading your team to pilot innovative analysis methods and collaborating with platform and engineering teams to productionalize and scale these tools for organization-wide impact.
• Execute Hands-On: Maintain a 50% individual contribution (IC) load, performing complex data integration and analysis to solve "killer questions" within the oncology portfolio.
• Collaborate Cross-Functionally: Partner with biologists, medicinal chemists, and clinical leads to build compelling data packages that drive program milestones and investment decisions.
• Present data analysis to external decision makers and stakeholders in a clear and compelling way that drives toward getting medicines to patients.

The Team You’ll Join 

Our group is a bold, agile, diverse collective of computational drug discovery scientists deeply focused on the singular goal of bringing new therapeutics into the clinic at an accelerated pace. We are a computational group that spans precision oncology, I&I (immunology and inflammation), and neuroscience and focuses on advancing novel, targeted therapies for these disease areas. We partner closely with our biologists and medicinal chemists to design and execute impactful and decisional data analysis for multiple programs. We are responsible for data strategy across the portfolio and supported by computational leadership in designing scalable and reproducible experiments that serve to advance multiple programs within the portfolio. 

Our team collaborates extensively with computational biologists in other therapeutic areas (neurobiology, immunology, etc.) as well as data scientists and engineers from our core platform teams to provide a strong network of feedback and support. 

The Experience You’ll Need

• PhD in a quantitative field (Computational Biology, Bioinformatics, Statistics, Cancer Biology, etc.) with 5+ years of experience in biotech or pharma industry OR MS in a relevant field and 7+ years of experience in biotech or pharma industry solving fundamental problems in oncology or drug discovery.
• People Management Experience: Proven track record of managing and developing direct reports within a scientific or technical environment.
• Oncology Domain Expertise: Deep understanding of cancer biology, including experience with biomarker discovery and patient population stratification.
• Experience with two or more oncology areas; strong understanding of patient genetics and historical druggability of disease relevant pathways
• Deep expertise in the analysis and data integration of two or more ‘omics data modalities (phenomics, transcriptomics, proteomics, genomics), including experience working with patient data
• Exceptional data visualization skills
• Computational Proficiency: Advanced skills in Python or R for the analysis of high-dimensional biological data (e.g., transcriptomics, proteomics, or high-content imaging).
• Excellent Cross-Functional Communication: Ability to distill complex technical concepts into clear and compelling narrative for internal and external-cross functional audiences.

Nice To Have:

• Public Data Mastery: Familiarity with large-scale oncology datasets such as TCGA, CCLE, DepMap, and/or Real-World Data (RWD).
• Experimental Design: Experience designing high-throughput screens or CRISPR/small-molecule perturbations to validate therapeutic hypotheses.
• Clinical Translation: Exposure to the requirements for IND-enabling studies or clinical trial biomarker analysis

Working Location:

This is an office-based, hybrid role in either our Salt Lake City or New York City offices. Employees are expected to work in the office at least 50% of the time.

Working Location & Compensation:

This is an office-based, hybrid role and can be based in either our Salt Lake City or New York City office. Employees are expected to work in the office at least 50% of the time. At Recursion, we believe that every employee should be compensated fairly. Based on the skill and level of experience required for this role, the estimated current annual base range for this role is $151,800 to $230,000 You will also be eligible for an annual bonus and equity compensation, as well as a comprehensive benefits package. 

#LI-EP1

Civil Science is hiring a Land Development Project Manager to support our growing land development team. This role combines design, project management, and client leadership, giving you the opportunity to lead projects, mentor staff, and help grow our presence in Utah (Salt Lake City or Lehi Office).

We're looking for a licensed engineer who is excited about what they do - someone who enjoys mentoring teams, building client relationships, and delivering high-quality public works projects that make a meaningful impact in our communities.

Civil Science is 100% employee-owned, meaning every team member is invested in the company's success. Our ownership culture promotes accountability, collaboration, and long-term thinking — with shared success and pride in the work we do.

What You'll Do

• Manage land development projects from concept through construction
• Oversee budgets, schedules, and project performance
• Perform and review civil design using Civil 3D
• Serve as the primary client contact and build strong relationships
• Mentor team members and support business development efforts

What You'll Bring

• Bachelor's degree in Civil Engineering
• 5-10+ years of land development experience
• PE license required
• Proficiency in AutoCAD Civil 3D
• Strong leadership, communication, and project management skills

Senior Full Stack Engineer

Canopy, South Jordan, UT

About Us

Canopy is a fast-growing SaaS company in South Jordan, Utah building simple, powerful software for accounting firms. We're on a mission to help accountants build an autonomous firm — giving them back the time and tools they need to focus on what matters most: their clients.

We believe the accounting industry deserves world-class software, and we're building exactly that. Our Practice Management Suite is purpose-built for firms that want to work smarter, grow faster, and deliver more value to the people they serve. We place a strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way.

Click here to see why our clients (and investors) love Canopy.

Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more!

The Opportunity

Canopy is a fast-growing SaaS startup in Draper, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry. We place strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way.

We're hiring a Senior Full Stack Engineer to help make our world-class practice management platform for accounting professionals even better. You'll work on a highly collaborative squad alongside other engineers, a product manager, UX designer, and QA engineer, with the autonomy to research, hypothesize, build, test, and iterate on the best solutions for our customers. Our microservices backend and micro-frontend architecture support independent deployments, letting our teams ship to production multiple times a day. If you want to have a meaningful impact at a company that means "agile" when we say it, we'd love to hear from you.

What You’ll Do

• Partner with your PM, UX designer, fellow engineers, QA, and customers to define and validate new features end-to-end
• Build user-facing experiences in JavaScript/TypeScript and React that delight our customers
• Design and implement REST API endpoints and microservices using Python with FastAPI or Java with Vert.x, backed by PostgreSQL
• Write unit tests, participate in code reviews, and help maintain quality across the codebase
• Own builds and deployments to staging and production using Docker, GitLab, and Kubernetes
• Identify, prioritize, and resolve bugs and technical debt across the stack
• Share what you learn through mentoring, trainings, and interviewing future teammates
• Contribute to effective AI driven engineering tooling that improves quality and efficiency for every engineer

What We’re Looking For

• 5+ years of professional software development experience, with meaningful exposure to both frontend and backend work (we don't expect equal depth in both)
• Strong proficiency in JavaScript, with experience in React or a similar modern framework
• Strong proficiency in at least one of the following backend languages (Python, Java, or Kotlin) and comfort with SQL and RESTful API design
• Familiarity with modern tooling: TypeScript, Git, and testing frameworks for both front end and back end code
• Hands-on experience with AI coding assistants like Claude Code or Cursor, an eagerness to adopt the latest advancements and best practices, and the judgment to steer AI toward high-quality code you fully understand and can stand behind
• Bachelor's degree in Computer Science or a related field, or equivalent practical experience
• Strong communication skills and the ability to collaborate well with both technical and non-technical teammates
• A passion for building scalable solutions that have real customer impact

Bonus Points 

• Proficiency with microservices architecture or micro-frontend infrastructure
• Experience with observability tooling (logging, metrics, tracing)
• Hands-on experience building features that integrate LLMs or AI capabilities into a product

We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway.

Why You Want to Work Here

🌴 Flexible Paid Time Off - you’re actually encouraged to use, plus 10 company holidays! 

❤️‍🩹 Health Benefits - including Medical, Dental, and Vision and an HSA Match. 

💰 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting.

🧠 Mental Health -  all employees have access to Impact Suite & to our Employee Assistance Program (EAP).

👶 Paid New Parent Leave & Birthing Parent Leave - so you’re able to care for your little ones.

➕ Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage.

🌟 Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!

🥳 Company Events - including monthly company-wide meetings, summer parties, and more.

💡 ERG Committees - to plan initiatives around continuing education, community outreach, recruiting, onboarding, and more.

☕ Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We’ve got you covered. 

Our Values

We approach our work every day with a few things in mind:

🔑 Own - We own this place! We focus on outcomes, holding ourselves & each other accountable.

🏆 Win - We win by delighting our customers with the very best products and services.

👍 Do Good - We work hard to be good people!

💡 Embrace Curiosity & Candor - We approach everything with curiosity & we understand that candor is kindness and give the gift of feedback.

🚀 Act Startup Fast - We know the best way to become a world-class company is to always act like a tiny startup: fast, hungry, intense, and scrappy. But especially fast.

To learn more about us & our values, click here.

Interviewing @ Canopy

Application processes can be a little stressful. Here are the stages of a typical interview process at Canopy:

• Once your application is received, we will review it and get back to you if we feel like it’s a mutual fit! 
• 20-minute phone call with the People Team
• 45-60-minute video or in-person interview with the Hiring Manager
• 1-3 rounds of interviews, depending on the role
• Final Interview

Interview processes can vary depending on the role. The People Team will give you a role-specific overview of the process during your first phone call. 

Remember: This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews—our hiring teams will always make sure to save time for questions at the end! 

Canopy is an equal-opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, or veteran status.

Who We Are:

Ivanti manages, automates, and protects data and technology to empower continuous innovation. Ivanti Neurons, our AI-powered platform for IT and Security teams, empowers IT and Security to work in lockstep. Headquartered in the U.S. with a truly global footprint, Ivanti serves 34,000 customers in 149 countries, delivering mission-critical IT security, asset, and service management capabilities.

Our award-winning software suite includes:

• Ivanti Neurons Platform
• Enterprise Service Management
• Endpoint Management and Security
• Exposure Management
• Network Security
• Robust native integrations and APIs

Learn more at www.ivanti.com and follow us on social media @GoIvanti. 

Our Culture 

At Ivanti, our culture is shaped by the values that inspire and guide us every day. We believe that the way we work—together, passionately, and authentically—is just as important as the results we deliver. Our core values foster collaboration, keep customers at our core, raise the bar for performance, and hold us accountable to the highest standards. Here’s what drives us:

Win Together: Open collaboration is the foundation for our success. Transparent communication, mutual trust, and strong alignment help us win as a unified team.

Customers at our Core: IT & Security teams are at the center of our customers’ innovation. We understand, value, prioritize, and obsess over our customers’ needs, to deliver the technology and services that move their businesses forward.

Achieve and Exceed: Performance drives us. We relentlessly pursue our goals, always striving to set new benchmarks of success on behalf of our customers, employees, partners, and investors.

Own It: Debate, decide, commit. We take responsibility for our actions and decisions—demonstrating commitment, integrity, high standards, and a drive for excellence in everything we do.

Why We Need You!

 Ivanti is currently seeking an enthusiastic hardworking Senior Software Engineer to develop computer management capabilities for IT departments throughout the world.  This person will be a cross-functional member working from the South Jordan, Utah Office. This individual should be able to collaborate well with others inside and outside of the team to build industry leading systems management software solutions.

About The Team

Ivanti Engineering is a driving force behind transforming market challenges into innovative ideas and successful solutions that resonate with customers and achieve business objectives. By combining market insights, strategic planning, and cross-functional collaboration, the Engineering organization ensures every product release meets evolving user needs and competitive demands. This team is instrumental in developing Ivanti's purpose-built platform for CIOs and CISOs powered by Ivanti Neurons - a cloud-scale, hyper-automation layer that enables proactive healing, user-friendly security across the organization and provides an enhanced user experience. This department plays a pivotal role in shaping the company's growth trajectory through continuous innovation and customer-centric solutions.

What you will be doing

Our product teams have a high level of autonomy, working as a close collaborative unit to solve challenges and be successful together. To make this work, our team members need to have good communication & problem-solving skills, be accountable, focus on what is important, treat each other with respect, have the courage to take risks, be pragmatic and open to challenges.

You will be working on the Ivanti Neurons cloud products. Building the future of Ivanti products in the cloud. Ivanti Neurons uses a micro service architecture running on Kubernetes.

• Design, develop, test, and deploy microservices using C#/.Net Core.
• Use Python, build MCP Servers, Build AI Agents, Prompt Engineering, Azure AI Foundry, working with LLMs.
• Design, develop, test, and deploy Web application using Angular.
• Interact with cross-functional groups including product manager, customer support and sales to develop new functionality and support existing customers.
• Interact and collaborate with teams around the world.
• Participate in all phases of the application development process

What you need to be successful

• Bachelor’s degree – Computer Science or related field.
• 6+ years software development experience
• Programming languages: C#, .Net, Python
• Experience with 
  • Using Python to build MCP Servers, Build AI Agents, Prompt Engineering, Azure AI Foundry, working with LLMs.
• Experience with modern cloud development practices (microservices architectures, REST interfaces, etc.)
• Track record of delivering successful software
• Strong software design and development experience
• Strong understanding of concepts related to computer architecture, data structures and programming practices
• Experience with automated testing and test-driven development
• Ability to work onsite in out South Jordan, UT office 2 days a week Mondays and Wednesdays 9am to 5:30 and remote Tuesday, Thursday and Fridays.
• Ability to start without immigration support now or at any time the future.

Other skills that you may bring along but are not essential are:

• Containers, Kubernetes, Docker
• DevOps experience using YAML, Helm, Terraform
• Experience using Microsoft Azure DevOps (ADO) for tracking work items, bugs, and test cases.
• Microsoft Azure, Azure Kubernetes Services (AKS), Microsoft Azure Cloud Computing Technologies
• Development methodologies: Agile software development including Scrum or Kanban
• SQL Sever

#LI-DW1

#LI-Hybrid Onsite

SENIOR MECHANICAL ENGINEERING MANAGER

ABOUT LVT

LVT is redefining how businesses operate in the physical world, moving beyond traditional security solutions to deliver AI-driven, actionable intelligence that makes sites smarter, safer, and more secure. Since pioneering our first mobile, solar-powered units, our commitment to scrappy, hands-on innovation has made us an established leader and one of the fastest-growing companies in intelligent site technology. We are building the next generation of solutions—from our physical units in the field to a powerful Agentic AI platform—that allows our customers to gain unprecedented visibility and control over safety, compliance, and operations. This is your chance to join a cutting-edge team that isn't just watching the world change, but actively building the technology that is changing it.

We’re a team that’s focused on growth and innovation, and we’re proud that our crew, products, and leadership are being recognized for it.

• A Top-Tier Growth Company: Named one of the Financial Times’ Fastest Growing Companies 2025 and #10 on the Inc. 5000 Rocky Mountain Regional list for 2025.
• Innovative Leadership: Our CEO, Ryan Porter, was named an EY Entrepreneur of the Year 2025, and our CTO, Steve Lindsey, was inducted into the Silicon Slopes CTO Hall of Fame in 2024.
• Product & Software Excellence: We were named one of The Software Report’s Top 100 Software Companies of 2023 and are a winner of the Security Today Govies Award for 2025.

ABOUT THIS ROLE

As the Senior Mechanical Engineering Manager, you will lead the hardware evolution of LVT’s products into new form factors and market segments. You are responsible for the entire mechanical lifecycle: from helping determine product direction, performing rapid R&D, delivering through development stage gates and supporting sustaining efforts. You will lead a high-performing team of engineers to solve complex thermal, structural, and power challenges in extreme environments. This role is a critical bridge between visionary product design and operational excellence, ensuring our "scrappy" innovation scales into world-class reliability.

This role is based in-office out of our Headquarters in American Fork, Utah, although some days will need to be spent with the team and inhouse manufacturing based in Spanish Fork. There will also be approximately 5-10% travel required to our partners overseas facilities.

ROLE RESPONSIBILITIES

• Strategic Leadership: Own the mechanical engineering roadmap, balancing the speed of New Product Introduction (NPI) with the stability of sustaining engineering.
• Team Mentorship: Lead, hire, and develop a multi-disciplinary mechanical engineering team, fostering a culture of high accountability and rapid prototyping.
• Design for Excellence (DfX): Oversee the design of camera and sensor products, ensuring they meet strict standards for manufacturability, reliability,cost, and field serviceability.
• Lifecycle Management: Direct the transition of products from prototype to mass production, working closely with Product, Program Management, Supply chain and manufacturing partners.
• Thermal & Structural Integrity: Validate hardware performance through rigorous simulation and physical testing to survive diverse, off-grid environmental conditions.
• Continuous Improvement: Analyze field failure data to drive iterative design improvements, increasing the MTBF (Mean Time Between Failure) for our global fleet.
• Vendor Management: Manage relationships with fabricators and component suppliers to ensure technical specifications and lead times align with LVT’s growth targets.

OUR IDEAL CANDIDATE

• Proven Leadership: 10+ years of mechanical engineering experience, with at least 3+ years in a formal people-management or lead role.
• Full-Lifecycle Expertise: Demonstrated success taking complex hardware products from a "napkin sketch" through high-volume production.
• Technical Depth: Expert-level proficiency in 3D CAD (Creo preferred) and a strong grasp of FEA, thermal analysis, and electronics. 
• Ruggedized Design Experience: Background in designing electric-mechanical products with connectivity, audio, thermal, optical,  and power challenges.
• NPI Expert: Deep understanding of manufacturing processes (sheet metal, injection molding, CNC, etc.) and global supply chain dynamics.
• Analytical Mindset: You make decisions based on data, whether it’s stress-test results or manufacturing cost-of-goods-sold (COGS) analysis.
• Communication Style: Ability to translate complex engineering hurdles into clear business risks and opportunities for executive leadership.
• Education: B.S. or M.S. in Mechanical Engineering or a related technical field.

BENEFITS

We believe you do your best work when your whole life is supported. We invest in our crew’s health, families, and financial futures with a benefits package designed to support you inside and outside the office.

LVT IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates must pass a drug screening and background check upon employment. Some roles may also require passing a federal background check and fingerprinting. Must be authorized to work in the U.S. If reasonable accommodation is needed to participate in the job application or interview process, and/or to perform essential job functions, please reach out to your recruiter.

Make your impact within a rapidly growing Fintech Company

We are seeking a seasoned AI Automation Manager to spearhead our initiatives within a rapidly growing Fintech company. In this pivotal role, you will lead our transition from traditional RPA to a comprehensive AI-driven automation ecosystem, overseeing the end-to-end development of both RPA solutions and AI agents designed to automate complex manual processes.

As a dynamic engineering leader within our Business Technology team, you will report to the Head of Business Technology Engineering and collaborate with leadership to elevate our existing practices. Your mission is to establish a framework that democratizes automation and AI across all business functions, driving significant ROI and operational efficiency.

Key Responsibilities:

• Team Leadership: Manage a team of engineers and analysts to implement automation and AI projects, ensuring every initiative delivers measurable business value.
• AI Agent Development: Lead the design, development, and deployment of AI agents and RPA solutions that align with organizational goals.
• Process Optimization: Conduct end-to-end process reviews to identify pain points and opportunities for simplification, standardization, and AI-driven innovation.
• Strategic Collaboration: Partner with business units to identify automation opportunities, prioritizing projects based on ROI and their potential to integrate with existing systems like Salesforce and NetSuite.
• Governance & Testing: Establish a comprehensive testing framework and ensure all deliverables align with governance, change management, and industry best practices.
• Solution Design: Recommend improvements including business process changes, system configurations, and the deployment of autonomous agents to address upstream and downstream impacts.

We’d love to chat if you have:

• Bachelor’s degree in Computer Science, Information Systems, or related field
• 8+ years of progressive experience in automation delivery, with 2+ years specifically in Automation Anywhere RPA platform
• AI Expertise: Proven experience building and deploying AI agents to automate manual processes, complemented by a working knowledge of Generative AI and prompt engineering.
• Operational Rigor: Demonstrated ability to maintain strong operational rigor in a fast-paced environment, including managing production support, monitoring bot/agent performance, and maintaining strict adherence to SDLC and security standards.
• Technical Stack: Strong understanding of technology stacks including Salesforce, NetSuite, and related business applications.
• Project Management: Demonstrated experience using Agile frameworks and change management to drive complex projects to completion.
• Analytical Depth: Strong business and process analysis skills with an analytical mindset capable of solving complex problems through innovative optimizations.
• Communication: Excellent interpersonal skills with the ability to articulate and quantify the business value of AI and automation to stakeholders at all levels.
• Experience in the Fintech industry is preferred

Make your impact within a rapidly growing Fintech Company

BILL is hiring a seasoned Product Manager to lead our mid-market expansion. You will shape the end-to-end product experience for growing companies and accounting firms across cash flow intelligence, expense allocation, multi-entity management, and a unified AP and spend experience. Your work turns complex, multi-entity financial operations into simple, scalable workflows that help controllers and CFOs move faster with confidence, powered by AI.

In this role, you will set a multi-year vision, drive zero-to-one capabilities, and lead cross-functional teams from discovery through scaled delivery. You will turn customer research and product data into a focused roadmap, balancing sophistication with the usability BILL is known for. Success looks like step-change adoption, retention, and revenue impact in mid-market, anchored by AI-native experiences that deliver real insight and automation where it matters most.

Responsibilities:

• Drive the multi-year vision and strategy for mid-market workflows spanning AP, spend, cash flow insights, and multi-entity.
• Develop frameworks to prioritize a broad surface area and sequence high-leverage investments.
• Lead discovery-to-delivery execution across engineering, design, data, finance, and go-to-market.
• Translate complex financial requirements into clear specs, crisp roadmaps, and measurable outcomes.
• Deliver zero-to-one capabilities such as multi-entity expense allocation and AI-powered forecasting and anomaly detection.
• Monitor adoption, activation, retention, and revenue to inform data-driven decisions and iteration.

We’d love to chat if you have:

• Depth in B2B financial workflows such as AP automation, expense management, or accounting software.
• Fluency in controllership operations including multi-entity, consolidated reporting, budgets, and vendor management.
• A track record of launching and scaling complex products and aligning diverse stakeholders.

Desired Qualifications:

• Experience embedding AI into product workflows and clear judgment on where it drives real user value.
• Strength in framework-driven prioritization and executive-ready product communication.
• Comfort operating in ambiguity and creating clarity across multi-quarter programs.

#LI

Make your impact within a rapidly growing Fintech Company

We are seeking an experienced Revenue Accounting Manager to join our revenue accounting team. This role is critical in ensuring accurate and compliant financial reporting related to our revenue streams. The ideal candidate will have a strong background in accounting principles, specifically ASC 606, experience with revenue accounting and accounts receivable, and a proven track record of managing complex reconciliations and processes.

This position requires extensive cross-functional partnership with teams across the organization, including Sales Operations, Sales, Business Development, Deal Desk, Customer Success, Legal, FP&A, Data/Analytics, Revenue Operations, Product, Engineering, Finance System, Treasury, and Operations, to ensure accurate reporting and drive process improvements.

• Contract Customer Billing

• Own end‑to‑end billing for a portfolio of contract and strategic partners, ensuring timely, accurate, and complete invoices in accordance with commercial terms and BILL policies.
• Review customer contracts, order forms, amendments, and pricing schedules to determine appropriate billing cadence, milestones, and one‑time vs recurring fees.
• Partner with Sales Ops, Business Development, engineering, finance system, and Legal to ensure contract structures and billing mechanics align with revenue recognition and AR requirements.
• Partner with Sales Ops, Customer Success and deal desk teams to address customer requests. 

• Collections & Receivables Management

• Manage A/R aging, lead collection efforts on past‑due balances, and reduce DSO and write‑offs while maintaining a strong customer experience.
• Collaborate with Customer Success, and Sales to resolve short‑pays, disputes, and unapplied cash, including recommending payment plans or settlements within policy.
• Manage allowance and bad debt assessments for higher‑risk accounts, ensuring supporting documentation is complete and audit‑ready.

• Accounts Receivable & Revenue Reconciliations

• Review monthly and quarterly reconciliations for AR, unbilled revenue, deferred revenue, contract assets/liabilities, and other revenue‑related accounts, resolving variances independently as a senior revenue accountant level.
• Build and maintain roll‑forward schedules and supporting analyses that connect operational drivers (volumes, rates, tiers) to GAAP balances and period‑over‑period movements.
• Design and improve reconciliation processes and controls to support SOX compliance, scalability, and automation.
• Propose process improvements to reduce time spent on complex manual processes

• Revenue Reporting & Cross‑Functional Analytics

• Partner with FP&A, Data/Analytics, Revenue Operations, and Product to design, modify, and maintain revenue and billing reports that support forecasting, performance metrics, and investor/management reporting.
• Investigate discrepancies in reported counts, rates, or amounts (e.g., usage, volume tiers, revenue share), and resolve issues with internal and external stakeholders.
• Provide revenue and AR insights (trends by product, partner, segment, and cohort) and act as a thought partner to stakeholders, translating complex accounting into clear, decision‑ready narratives.
• Partner with Finance transformation team to design and perform UATs for new products or existing products reporting enhancements. 

• Close & Compliance

• Independently own recurring month‑end and quarter‑end close tasks for assigned revenue and AR areas, including preparation and review of complex journal entries, reconciliations, and analyses.
• Propose and prepare one‑time/non‑recurring journal entries for complex issues (e.g., contract amendments, corrections, new products, manual true‑ups) with minimal guidance.
• Ensure processes and workpapers are fully SOX‑compliant, operate controls as designed, and identify control or process gaps with proposed remediation plans.
• Support internal and external audits, including providing reconciliations, documentation, and process walkthroughs for revenue and AR areas.
• Support monthly and quarterly financial statements reporting flux analysis and ad hoc analysis

We’d love to chat if you have:

• Bachelor's degree in accounting or finance. CPA or equivalent is preferred.
• Minimum of 5 years of experience in accounting
• Strong knowledge of GAAP, especially related toASC606.
• Excellent analytical, problem-solving, and decision-making skills
• Effective communication skills, both written and verbal, with the ability to interact with senior management and cross-functional teams
• Track record of building out new processes.
• Experience with NetSuite is a plus
• Proficient with Excel and experience with data analytical tools such as Tableau or Alteryx is a plus
• Must be a self-starter and deadline-driven to work in a fast-paced environment within tight deadlines
• Have the ability to think outside the box, work independently with general supervision, be a team player, and willing to contribute beyond the defined role to meet business needs as circumstances require

Visa Sponsorship:  Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future.

Make your impact within a rapidly growing Fintech Company

The Risk Product team within Payments & Financial Services is dedicated to safeguarding BILL’s ecosystem, enabling innovative and trustworthy payment solutions for customers, and driving business growth in a dynamic regulatory landscape. As Lead Product Manager on the team you will leverage your expertise to shape the future of risk management including credit, fraud, and compliance products, partnering closely with cross-functional teams to design, launch, and optimize impactful solutions. This role offers the opportunity to drive key initiatives, influence organizational strategy, and ensure our products not only meet—but set—industry standards for security, reliability, and compliance.

Responsibilities:

• Define product vision and strategy for risk management capabilities across life cycle flows in payment and financial service offerings
• Lead cross-functional teams in designing and launching features that proactively address emerging risks and evolving requirements
• Analyze market, regulatory, and internal data to identify patterns, opportunities, and vulnerabilities, transforming insights into product enhancements
• Collaborate closely with engineering, risk business owners, operations, customer experience, legal, and external partners to deliver high-quality solutions on time and within scope
• Develop and manage product roadmaps, ensuring alignment with business goals and stakeholder needs
• Monitor product performance, implement metrics, and iterate solutions based on user feedback and operational results
• Champion a culture of continuous improvement and knowledge-sharing across teams to elevate BILL’s risk and compliance practices

We’d love to chat if you have:

• 6+ Years of demonstrated experience in product management, particularly driving complex fraud, credit, and compliance initiatives in payments or financial services
• 6+ years of proven track record of launching Risk controls across the lifecycle onboarding, monitoring, identity, and profile management to support business unit goals across credit, fraud, and compliance.
• Strong analytical and problem-solving skills; ability to leverage data and exercise sound judgment to inform decisions and resolve ambiguity
• Excellent stakeholder management and communication skills, with a track record of effective cross-functional collaboration
• Ability to translate business objectives and user needs into actionable product plans, managing competing priorities in a fast-paced environment

#LI

Visa Sponsorship:  Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future.

Make your impact within a rapidly growing Fintech Company

The Product Management – Growth team at BILL builds the experiences and platforms that power how our customers adopt, expand, and realize value from our solutions. As the Senior Lead Product Manager, Billing, you will own the vision, strategy, and execution for BILL’s billing platform and capabilities, ensuring they are robust, flexible, and tightly aligned to our growth and monetization objectives. This is a high-impact expert individual contributor role where you’ll partner closely with Engineering, Finance, GTM, and Operations to shape how BILL prices, packages, and bills customers at scale. You’ll translate complex business needs into simple, reliable billing experiences that unlock revenue growth and make it easier for customers to do business with BILL.

Responsibilities:

• Own and articulate the product vision, strategy, and roadmap for BILL’s billing platform and core billing capabilities, aligned to company growth and monetization priorities.
• Lead end-to-end delivery of billing features and platform enhancements using both bespoke and third-party capabilities—from problem discovery and requirements definition through launch, migration, and ongoing optimization.
• Partner with Engineering and Architecture to design scalable, resilient billing systems and data models that support diverse pricing, packaging, discounts, and invoicing scenarios.
• Collaborate with Finance, Accounting, RevOps, and GTM to ensure billing changes are operationally sound, compliant, and accurately reflected across downstream systems and processes.
• Use data and customer insights to define success metrics, diagnose issues (e.g., revenue leakage, billing disputes), and prioritize improvements that drive revenue, reliability, and customer trust.
• Champion a growth mindset by running structured experiments (e.g., billing experiences, plan constructs, self-serve changes) and translating learnings into scalable product decisions.
• Mentor other product managers and cross-functional partners on best practices in platform thinking, experimentation, and billing domain expertise, raising the bar for the broader team.

We’d love to chat if you have:

• Demonstrated experience owning a complex platform area (ideally billing, payments, pricing, or monetization) as a senior/expert IC product manager.
• Strong technical acumen, with the ability to work closely with engineers on systems design, data models, APIs, and integrations across internal and third-party platforms.
• Proven ability to influence senior stakeholders across Finance, Accounting, GTM, and Operations, balancing customer experience, risk, and business outcomes.
• A data-driven approach to decision-making, including definingKPIs, analyzing product performance, running experiments, and translating insights into clear product bets.
• Exceptional communication and storytelling skills, with a track record of aligning cross-functional teams around a roadmap and driving execution in an ambiguous, fast-paced environment.

Visa Sponsorship:  Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future.

#LI

Make your impact within a rapidly growing Fintech Company

BILL.com’s Go-To-Market (GTM) Operations team is the connective tissue across Marketing, Product-Led Growth (PLG), and Sales — building the infrastructure, processes, and programs that enable scalable, data-driven growth. We're focused on creating frictionless user journeys, accelerating platform adoption, and delivering personalized experiences across the customer lifecycle.  

We are currently investing in strengthening our core operational backbone to ensure our data is accurate, our systems are integrated, and our campaigns are executed with precision.

We are looking for a Senior Marketing Operations Manager to serve as the architect and guardian of our marketing technology stack and processes. This person will work closely with GTM leadership to ensure efficient lead management, robust data governance, and seamless integration between our marketing automation platforms and CRM.

This is a critical role that blends technical expertise, strategic process design, and data analysis — ensuring that our marketing engine runs efficiently and that we can accurately measure the impact of our GTM initiatives.

Key Responsibilities

• MarTech Stack Management: Oversee the administration, integration, and optimization of the marketing technology stack (e.g., Marketing Automation, CDP, Direct Mail, etc.) to ensure scalability and performance.
• Lead Lifecycle Management: Own the end-to-end lead lifecycle, including scoring models, routing logic, and hand-offs between Marketing and Sales (SDR/AE) to ensure no lead is left behind.
• Data Integrity & Governance: Collaborate with Data Engineering and RevOps to maintain a clean, unified data ecosystem. Define and enforce data standards, enrichment processes, and compliance (GDPR/CCPA) rules.  
• Campaign Operations: Design and document standard operating procedures (SOPs) for campaign execution, ensuring consistent tracking, tagging, and attribution across all channels.
• Reporting & Analytics: Partner with the Analytics team to build and maintain dashboards that track campaign performance, pipeline attribution, and ROI, providing actionable insights to marketing stakeholders.
• Process Optimization: Proactively identify operational gaps, bottlenecks, and inefficiencies in our GTM motion and design scalable solutions to address them.
• Cross-Functional Alignment: Act as a primary liaison between Marketing, Sales Operations, and Business Systems to align on roadmap priorities and technical requirements.

We’d love to chat if you have:

Required Experience

• 5–7 years of experience in Marketing Operations, Revenue Operations, or a similar technical marketing role.
• Deep proficiency with Marketing Automation Platforms (Marketo, HubSpot, or Inflection.io) and CRM systems (Salesforce).
• Strong understanding of B2B marketing funnels, lead scoring models, and attribution methodologies.
• Experience managing data workflows, including list segmentation, data enrichment, and database hygiene.
• Ability to translate complex business requirements into technical specifications and process diagrams.  
• Experience working with CDPs (Segment, etc.) and data activation workflows is a strong plus.  

Preferred Qualifications

• Certification in major Marketing Automation Platforms (e.g., Marketo Certified Expert).
• Experience in a high-growth SaaS or Fintech environment.
• Proficiency with BI/Analytics tools (Looker, Tableau) and SQL basics.
• Familiarity with PLG motions and how they intersect with traditional inbound/outbound sales motions.

Make your impact within a rapidly growing Fintech Company

Join BILL as a Senior Product Manager on the Developer Ecosystem & Partner Platform team. We create the building blocks that let partners and developers extend BILL—reliable APIs, intuitive integration paths, and a cohesive end‑to‑end developer experience. In this highly technical, cross‑functional role, you’ll shape platform capabilities that enable direct developers, app publishers, and embedded partners to integrate, build, and scale with confidence.

You’ll collaborate closely with engineering and partner‑facing teams to deliver platform features that are easy to adopt and built for scale. Your work will power real customer use cases across BILL’s product surface area and accelerate ecosystem growth—so developers can spend less time on plumbing and more time creating value.

Responsibilities:

• Drive execution of core Developer Platform initiatives that enable efficient partner and developer integrations.

• Define, prioritize, and deliver a clear roadmap for APIs, integration workflows, and platform capabilities that support a growing ecosystem.

• Partner with engineering and adjacent BILL product teams to ship high‑quality, scalable platform features.

• Gather, synthesize, and translate feedback from developers, partners, and internal stakeholders into crisp product requirements and user stories.

• Elevate the end‑to‑end developer experience—APIs, documentation, onboarding, and integration tooling—in close collaboration with technical writers.

• Use data, instrumentation, and qualitative insights to measure outcomes and continuously iterate on platform usability and reliability.

We’d love to chat if you have:

• Product management experience building developer platforms, APIs, or partner ecosystems.

• Strong technical fluency and a history of working closely with engineers.

• A customer‑ and partner‑centric mindset with a passion for enabling others to succeed.

• Excellent communication skills and a track record of effective cross‑functional collaboration.

• Proven ability to deliver results in fast‑paced, ambiguous environments.

Desired Qualifications:

• Experience improving API developer experience (DX), documentation systems, and onboarding flows.

• Background working with embedded partners or third‑party app marketplaces.

Visa Sponsorship:  Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future.

#LI

Who We're Looking For - Senior Data Engineer

As a Senior Data Engineer you will be responsible for developing software solutions that support the Data Platform, Analytics, and Digital Transformation initiatives at Clearlink through a multi-disciplinary approach including elements of Software Development, applied Data Science, and Big Data. Additionally, the Senior Data Engineer is responsible for developing and maintaining Big Data pipelines that provide enterprise access to company data and guides more junior team members.

The Impact You Will Make

• Adheres to Clearlink policies on ethics and integrity.
• Under minimal supervision, develops software applications in varied and challenging technical domains and takes ownership over multiple assigned projects on a technical level; programming specializations include real time streaming, Web-based user interfaces, data visualization, PCI security, cloud services, multi-media, Artificial Intelligence, and Machine Learning.
• Leverages Data Science tools and techniques to provide business insights from large, unstructured datasets.
• Assembles and analyzes large, complex datasets that meet business requirements.
• Builds the infrastructure required for extraction, transformation, and loading of data from a wide variety of data sources using relational, document, graph, and data lake technologies.
• Models problem domains in relational, document, and graph technologies as required.
• Creates data tools for analytics and data scientist team members.
• Works with architects/software development and UX teams to develop processes and applications.
• Creates, evaluates, and deploys machine learning models to provide real-time predictions to improve business processes.
• Creates programming modules and performs software development tasks (design, development, testing, maintenance) as part of a development team.
• Creates websites, web-based dashboards, and data visualizations that enhance the organization’s ability to understand data and make decisions.
• Builds analytics tools that interface to a data pipeline to provide actionable insights into key business performance metrics.
• Creates scripts, jobs, monitors, and interfaces to facilitate deployment and productization of applications and solutions.
• Implements internal process improvements, including automating manual processes, optimizing data delivery, and re-designing infrastructure for greater scalability.
• Creates functional and technical documentation including dashboard design specifications, operating manuals, release notes, and security requirements for reports created and maintained.
• Performs quality assurance testing of User Interfaces, Application interfaces, code and processes.
• Analyzes, troubleshoots, and solves development and production software

What You Bring

• MINIMUM Education Requirement: Master's degree in Computer Science, MIS, Information Systems, Engineering (any), or related field.
• MINIMUM Experience Requirement: Three (3) years of experience in Information Systems, Software Development, or related, not including internship and school assistant positions.
• ALTERNATE Education/Experience Requirement: Bachelor's degree in Computer Science, MIS, Information Systems, Engineering (any), related field, and five (5) years of experience in Information Systems, Software Development, or related, not including internship and school assistant positions.
• ALTERNATE Requirement: Seven (7) years of experience in Information Systems, Software Development, or related, not including internship and school assistant positions.
• Big Data, Machine Learning, AI, and Analytical Technologies.
• Enterprise and web-based software development and experience creating and deploying enterprise applications.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Experience building and optimizing ‘big data’ data pipelines, architectures, and datasets.
• Experience with Object Oriented/Programmatic ETL/Data Integration Workflow Management Services
• Experience in fintech related work (managing and building out comprehensive finance kpis, financial data pipelines, applying financials to operational / transactional events and financial data sets)
• Experience in web development technologies including in one or more of the following: HTML, JavaScript, jQuery, or GraphQL
• SQL
• Experience in one or more web application platforms (e.g., Flask, ASP).
• Experience in Application development in one or more of the following: Python, R, C#, java, JavaScript, Golang.
• Solving problems using Analytical and Data Science methods: modeling, clustering, Machine Learning, AI, and others.
• Application and Data Security.
• Experience with cloud services: Data Lake, Enterprise Queues, Machine Learning, AI, DevOps, etc.
• Streaming Technologies.
• Experience with relational SQL, NoSQL, and Graph databases such as Neo4j, Document DB, and
  others.

Perks That Set Us Apart

• 🩺 Healthcare: We offer low-cost, competitive health coverage (domestic partners included!) with employer-paid counseling services.
• 💰 Invest in the Future: Enjoy 401(k) matching after just two months of employment, with employer matching starting at ~3%.
• 🧘‍♀️ Lifestyle Spending Stipends: Access an employer-paid spending account for physical, financial, and emotional wellbeing expenses.
• 🏝️ Flexible Time Off: We offer competitive time-off balances that accrue weekly, just like your paycheck. (Yes, we’re paid weekly too!)
• 👶🏻 Parental Leave: We provide 2 weeks of paid parental leave during the first year and up to 9 weeks after one year of employment.
• ✈️ Generous Paid Holidays: Celebrate cultural diversity with additional flex holidays in addition to our company paid holidays.
• 🧑‍💻 Flex Schedule: This is a hybrid role. Expect in-office collaboration on Tuesdays and Thursdays, with Wednesdays designated as a flex day based on team and manager needs. Remaining workdays are remote, depending on role requirements.
• 🛟 Comprehensive Life Insurance: Ensure peace of mind with coverage that extends beyond the workplace with employer paid life insurance (including coverage for dependents and spouses).
• 🤝 Employee Resource Groups (ERGs): Join us in fostering connections, celebrating diversity, and providing a supportive community for all.

At Clearlink, we go beyond the basics, ensuring your experience with us is not just professionally fulfilling but personally enriching too.

Interviewing at Clearlink

We know interviews can be stressful. Here are some stages you can expect from a typical interview with Clearlink. 

• Once your application is submitted, we will review it and be in touch
• 30-min phone call with the Recruiting Team
• 30-min - 1 hour interview with the Hiring Manager
• 30-min - 1 hour interview with a Clearlink Panel

Some interview processes can vary, depending on the role. Your recruiter will give you a role-specific interview process during your first phone call.

#LI-SW1
#LI-Hybrid

ABOUT THIS ROLE

We are looking for a Sales Excellence Manager to join our Sales Excellence team. You will be an early member of a team established six months ago, with influence over how it evolves.

Our mission is to help LVT become the best sales organization in the Safety and Security category, by providing a sales experience that customers would pay for, as demonstrated by our ability to consistently generate and win $1M+ deals. 

You will treat our frontline sellers and managers as your primary customers as you design solutions to elevate both the selling experience and the buying experience. You will design workflows, tools, content, and training that frontline sellers and managers use every day.

This is an individual contributor role based at our headquarters in American Fork, Utah.

ROLE RESPONSIBILITIES

• Field and Market Research: Conduct structured research — e.g. ride-alongs, focus groups, 1:1 interviews, call analysis, market research — to surface opportunities in the selling and buying experience and diagnose root causes.
• Tool, Content, and Training Design: Translate research insights into journey maps, AI-enabled sales tools, materials, and training that drive behavior change among frontline sellers and managers.
• Cross-Functional Impact: Represent the voice of our sellers and buyers as you collaborate with cross-functional teams — RevOps, Product Marketing, Sales Engineering, Industry SMEs, and more — to design and implement processes and workflows to elevate the sales experience.

OUR IDEAL CANDIDATE

• Experience: You bring 4–8+ years of experience in RevOps, Sales Enablement, Product Marketing, or direct B2B Sales roles
• Sales Excellence: You have demonstrated solid understanding of the mechanics of a complex B2B sale and what world-class selling looks like
• Root Cause Analysis: You have demonstrated your ability to actively listen to frustration and complex challenges to translate them into a clear diagnosis of the root cause
• Behavior Change: You have demonstrated your ability to drive behavior change through clear communication and tool, content, and/or training design
• AI Power User: You have demonstrated your ability to leverage AI tools like Gemini, Claude, Clay, and Gong to accelerate and increase the impact of your work

HOW WE’LL MEASURE SUCCESS

• Increase adoption of defined sales methodologies, tools, and behaviors
• Increase Seller satisfaction regarding the internal selling experience
• Increase Buyer satisfaction regarding the buying experience
• Increase sales productivity

ABOUT THIS ROLE

LVT is looking for a strategic, hands-on expert to own our company-wide AI transformation. As Operational AI Strategy Manager, you will define how LVT adopts and scales AI across every function, building the models, policies, and cross-functional partnerships that turn AI from an experiment into a competitive advantage. This role sits at the intersection of strategy and execution: you'll architect our AI roadmap, develop internal AI policy, rationalize our AI tool investments, and directly build AI components within our automation workflows alongside our Integrations and Data Engineering teams. This is a senior individual contributor position with broad organizational reach and executive visibility.

This role is based in-office at our American Fork, UT headquarters.

ROLE RESPONSIBILITIES

• Define and drive LVT’s enterprise AI adoption strategy, establishing a clear roadmap for how AI delivers business value across every department.
• Develop and own LVT’s internal AI policy framework, setting standards for responsible AI use, governance, and organizational readiness.
• Audit and rationalize the AI capabilities embedded across LVT’s existing tech stack — driving adoption of high-value tools, consolidating redundancies, and deprecating underutilized spend.
• Build and deploy RAG pipelines and Cortex-based models in partnership with Data Engineering, translating business needs into production-ready AI solutions.
• Architect the AI strategy at the intersection of automation — defining where and how AI augments workflows built on platforms like Workato and Oracle Integration Cloud (OIC).
• Design and build the AI components embedded within automation flows, partnering with the Automation Integrations team to ensure seamless, intelligent execution.
• Champion AI literacy and adoption across LVT, partnering with business leaders to identify high-impact opportunities and drive measurable outcomes.
• Communicate AI strategy and progress to executive leadership, translating technical direction into clear business outcomes.

OUR IDEAL CANDIDATE

• Strategic and technical: You can write a boardroom-ready AI strategy in the morning and build a RAG pipeline in the afternoon — you’re equally comfortable in both modes.
• AI practitioner: You have hands-on experience building and deploying LLM-based solutions, including retrieval-augmented generation (RAG), vector databases, and model fine-tuning or prompt engineering at scale.
• Platform fluent: You understand enterprise automation platforms (Workato, OIC, or equivalent) and can reason clearly about where AI fits within complex integration flows.
• Tech stack evaluator: You know how to assess embedded AI features across SaaS and enterprise tools — cutting through vendor marketing to determine what’s actually delivering value, what’s redundant, and what should go.
• Policy-minded: You’ve developed or contributed to AI governance frameworks, usage policies, or organizational AI standards — and you understand the stakes of getting it right.
• Cross-functional influencer: You build trust with engineering, operations, and executive stakeholders alike, and know how to move initiatives forward without direct authority over every team involved.
• Data-environment comfortable: You’re experienced working within data platforms (e.g., Snowflake, Cortex) and partnering with data engineering teams to bring AI models from concept to production.
• Outcome-oriented: You measure your work by business impact — adoption rates, efficiency gains, cost reduction — not by the sophistication of the model you shipped.

Position Overview:

Woolpert is hiring an experienced Construction Manager to join our dynamic Construction Engineer & Inspection team at in St. George Utah to support our Aviation market. This role will collaborate closely with design engineers, project managers, and market leadership to deliver high-quality infrastructure and airport construction projects. The Construction Manager is responsible for overseeing construction phase services, including inspection management, contractor coordination, and client communication. This individual will lead field teams, ensure compliance with contract documents, and implement best practices to drive quality, safety, and project success.

We are unable to provide visa sponsorship for this position.  Applicants must already possess work authorization in the country the job is located.

What You Will Do:

• Manage construction inspection activities for infrastructure and aviation projects, ensuring compliance with contract requirements
• Lead and supervise inspection staff, providing direction, mentorship, and performance oversight
• Coordinate with project managers, engineers, and clients to ensure alignment on project goals and expectations
• Monitor contractor performance, including reviewing submittals and recommending corrective actions when necessary
• Oversee quality of materials and workmanship, ensuring adherence to project specifications
• Provide on-site leadership, including issuing field direction and supporting resolution of construction issues
• Track project progress, prepare daily and weekly reports, and maintain accurate documentation
• Develop meeting agendas, facilitate discussions, and document meeting minutes
• Support project budgeting and scheduling efforts
• Review certified payrolls for compliance with Davis-Bacon wage requirements
• Ensure accuracy and completeness of as-built drawings
• Promote and enforce job site safety standards and procedures

What You Will Bring:

• Bachelor’s degree in Engineering, Construction Management, or a related field
• 15+ years of construction management or project management experience
• Strong understanding of civil engineering and land development construction practices, including means and methods
• Experience with construction inspection, observation reporting, and quantity tracking
• Proficiency in Microsoft Office (Word, Excel)
• Familiarity with AutoCAD Civil 3D is a plus
• Strong written and verbal communication skills, with the ability to effectively interact with clients and internal teams
• Ability to provide constructive feedback and guidance to team members
• OSHA 10-Hour Construction Certification (or ability to obtain)
• Ability to safely navigate construction sites and comply with all safety requirements

Benefits You Will Love:

Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:

• Freedom to Work program: Set your own schedule and location (as appropriate).
• Principal program: Earn the opportunity to become an owner of the firm.
• Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
• Career development: Explore a wide range of learning and growth opportunities within and across industries.
• Health, life, vision, and dental insurance: Cover all your medical bases.
• Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!

#LI-KA1

Come be part of our new project - supporting our sister company Tru Fru manufacturing within our Salt Lake City Facility. 

Who we are:

We are Nature’s Bakery, one of the fastest growing snack brands in the category and have recently joined KIND, a healthy snacking leader, and the Mars family of companies, to accelerate the growth of our healthier snacking platform. We have a bright future ahead of us. Come bake with us and create a world of snacking that is both good, and good for you.

What You’ll Do….

As the HSE Specialist you are responsible for assisting in the execution of the site Health, Safety, and Environmental (HSE) activities as part of the overall deployment of the Health and Wellness Division HSE program. The site Health, Safety, and Environment (HSE) Technician plays an essential role in the site Health, Safety, and Environmental Management System through hands-on execution of the HSE Standards, fostering a robust HSE culture and driving team member involvement. And this is how you will do it….

• Ensure Site maintains continuous “audit ready” state of compliance with company and governmental HSE Standards
• Responsible for the execution of all site environmental compliance programs, including air, storm water, water, spill control, and wastewater. Ensure all testing required by company standards is met on time
• Execute proper management of the sites hazardous waste management activities to ensure compliance with federal, state, local, and company regulations and standards.
• Support deployment the site specific HSE programs and plans to position the site as a best-in-class organization
• Deliver training to establish clear understanding / engagement by all site associates on HSE expectations, and support the HSE manager in the establishment and tracking of the mandatory/legal HSE training plan
• Participate in the investigation of HSE related incidents utilizing specific tools to drive to root cause and identify actions to prevent recurrence
• Serve in conjunction with site HSE Manager, as an HSE technical expert, providing technical expertise / coaching as needed in all areas and initiatives of the function
• Support site efforts to measure and improve Industrial Hygiene Risk. This includes but is not limited to: ergonomics, dust, noise, and chemical exposure. Coordinate all necessary IH and audiometric monitoring
• Execute proper management of Worker’s Compensation and Incident Management processes
• Conduct safety audits on technical point of view and Mindset & Behavior. Delivers coaching for associates to ensure proper attitude and behavior for effective delivery of our Safety ambition.
• Assist with execution of site security requirements in order to meet corporate standards and with the oversight of security operations on the site
• Support Risk Management activities associated with asset conservation and property loss control.
• Ability and willingness to flex work hours to support the site needs, including night and weekend hours
• Backup coverage for site HSE Manager as required

What you’ll bring…

• Strong verbal and written communication skills
• Excellent organization skills with attention to detail and deadlines
• Ability to work cross functionally with other departments
• Thriving in a rapidly changing and multi-tasking environment
• Genuine desire to help make the world a Kinder place, committing to always spreading and celebrating kindness

You have….

• Bachelor’s degree (or higher) in science (ex. engineering, safety, IH, etc.) is preferred
• Ability to maintain alignment across functions
• Ability to solve complex problems
• Excellent communication skills
• Ability to build relationships with stakeholders
• Ability to interact with site level manufacturing / business management, and regulatory agencies is required
• Strong written and verbal communication skills including a high level of comfort developing and delivering training and motivational presentations to all levels of associates is a must
• 3-5 years’ experience supporting safety and environmental programs or projects in a manufacturing environment or school related program
• Basic knowledge of food manufacturing and GMP a plus
• Experience with hazard recognition, behavioral-based safety, job hazard analysis is desired

ABOUT THIESS

Thiess, originating in Australia in 1933, is now a $4 billion global organization focusing on sustainable resource solutions, including mining services, land reclamation, and engineering consulting. With 12,000 employees, we are committed to creating lasting value for our clients and leading the way toward a more sustainable future.

We are a movement spearheading a journey towards a more sustainable future, and North America is a crucial part of it. Our unique business approach to contract mining currently makes our services available in the United States and Canada. In the US, we operate in Salt Lake City, Utah, Colorado, and the Intermountain West region. In Canada, our services are available in Sudbury, Greater Ontario, and the Northern Ontario region. We are also expanding to other states and areas in both countries.

Please get to know us better by watching the following videos about Our Purpose and Our Values!

ROLE OVERVIEW

Are you an experienced Project Manager with demonstrated success in Heavy Civil, Mine Reclamation, or Mining disciplines? Here’s an exciting opportunity to be part of something groundbreaking as Thiess continues our work in the Mountain West area of the USA. 

We are currently inviting applications from experienced Project Managers to support the initiation and delivery of upcoming projects across the United States. This is an opportunity to play a key role in shaping safe, efficient, and innovative project management practices while contributing to the growth of our North American operations. 

The role offers ongoing involvement in a strong pipeline of future projects, providing long-term career development and the opportunity to deliver high-impact outcomes. 

As Project Manager, you will be engaged in all levels of project delivery, from client engagement, working collaboratively with stakeholders, technical experts to deliver innovative technical, value-added solutions within set schedules and budgets, hiring and interviewing, development of budgets, schedules and reports, coordination of project staff and sub-contractors to ensure safe, cost effective, efficient and timely completion of work in order to meet and/or exceed client expectations.

RESPONSIBILITIES

• Project development, project study involvement and operational readiness activities to ensure that projects are appropriately resourced, costed and planned to ensure success 
• Manage, influence, and empower direct reports to execute the required and planned tasks to ensure performance targets are achieved 
• Leading a site team that works collaboratively with the client's project team, unionized contingent workers and first nations sub-contractors to deliver superior performance over the contract period 
• Establishing and maintaining strong interpersonal relationships to effectively communicate and collaborate with individuals at all levels, both internal and external to Thiess and the client  
• Ensure well developed production and maintenance schedules are in place for mining to enable the contractual requirements to be met 
• Ensure production and operations outcomes are monitored and reported to guarantee weekly, monthly, and quarterly targets are achieved 
• Demonstrate and maintain a high standard of personal safety, safety leadership and a commitment to the safety of fellow workers 
• Build and maintain healthy client and partner relationships 
• Performs other related duties as assigned 

WHAT YOU'LL BRING

• Minimum 5 years’ project management experience in your chosen discipline (mining, heavy civil, or reclamation) 
• Strong skills in earthworks, mining methods, engineering, and planning 
• Competence in project planning, scheduling, and execution  
• Solid financial, commercial, and contractual acumen 
• Demonstrated leadership qualities and experience managing medium to large teams  
• Understanding of risk management and incident investigation principles
• Excellent written and oral communication, negotiation, and influencing skills
• Ability to build and maintain positive client relationships
• Resilient and flexible, embracing a startup mentality 
• Proficiency in MS Office; experience with JD Edwards (ERP) highly regarded
• Experience leading cross-cultural teams and engaging with international stakeholders  
• Demonstrated commitment to safety leadership and high personal safety standards
• Ability to travel domestically and internationally for site visits and supplier meetings  
• Resilience, adaptability, and a problem-solving mindset that embraces innovation 

PHYSICAL REQUIREMENTS

• Ability to sit or stand for extended periods of time  
• Occasional in-state, out-of-state, and out-of-country travel to meet with suppliers or perform site visits  
• Ability to attend and participate in meetings  
• Prolonged periods of sitting at a desk and working on a computer  
• Must be able to lift 15 pounds at time

EDUCATION

• High school diploma or equivalent required 
• Relevant certifications

ADDITIONAL INFORMATION

• Authorization to work lawfully in the USA without sponsorship from Thiess is required 
• Must be fluent in the English language 
• Domestic and Regional travel required 
• Full-Time position – this will be on site at a project, hours will vary 
• Current, valid passport

WHAT WE OFFER

• A work culture that follows our company values of integrity, accountability, and innovation, all underpinned by safety  
• Comprehensive medical benefits including private health insurance with premium coverage for the employees and competitively subsidized private health insurance for immediate family 
• Employee Assistance Program (EAP)  
• 401K retirement savings benefit with employer matching contributions  
• Career development and opportunities domestic within the US, and potentially international  
• PTO, Paid Holidays 
• Possible domestic relocation assistance 

 EEOC STATEMENT + PRE-EMPLOYMENT/POST-OFFER BACKGROUND CHECK DISCLOSURE 

If you are selected for a position in the United States, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test (and alcohol screening/medical examination if required by the role) as well as pre-placement verification of the information and qualifications provided during the selection process. 

 As part of our dedication to the diversity of our workforce, Thiess is committed to Equal Employment Opportunity. Applicants will receive consideration for employment without regard for race, color, gender, religion, national origin, disability, veteran status, military status, age, marital status, sexual orientation, gender identity, genetic information or any other protected group status. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us or have one of your representatives contact us at +1 (801) 300-1909.  

About your role

We are looking for a forward-thinking Data Engineering Intern to join our team for Summer 2026. This isn't just a role about moving data from point A to point B; it’s about rethinking how those pipelines are built. You will sit at the intersection of core infrastructure and AI, building robust ETL processes while leveraging AI technologies to automate the very workflows you create.

Your mission is dual-purpose: you will support our Business Intelligence efforts and directly influence our product roadmap by turning raw data into actionable insights through advanced dashboards and automated workflows.

A Day in the Life

• Build & Orchestrate: Design, develop, and maintain ETL pipelines to ingest data into our Snowflake warehouse using Python, SQL, and Airflow.
• AI-Driven Automation: Implement AI-powered solutions to streamline engineering tasks, including:
• Automating code generation and documentation.
• Building AI-driven data quality checks and anomaly detection.
• Developing "self-healing" pipelines that can identify and alert on ingestion errors.
• Insight Generation: Use Jupyter Notebooks and Streamlit to analyze data and build internal tools that help our product team make data-driven decisions.
• Visualization: Create high-impact dashboards in Tableau that translate complex data into a clear narrative for stakeholders.
• Agile Collaboration: Participate in daily Scrum huddles, manage tasks via Jira, and work closely with product owners and QA to promote code to production.
• Cloud Infrastructure: Interact with cloud services via CLI and manage containerized environments using Docker and Kubernetes.

What you’ll need

• Academic Status: Currently pursuing an undergraduate degree with a targeted graduation date in 2026 or early 2027, or pursuing a degree in Computer Science, Data Science, or a related quantitative field.
• Programming Mastery: Expertise in Python and SQL
• Infrastructure Mindset: A strong understanding of Data Warehousing (Snowflake) and ETL orchestration (Airflow).
• DevOps Curiosity: Familiarity with CLI, Docker, and Kubernetes for managing cloud-based environments.
• Analytical Toolkit: Experience with Jupyter Notebooks, Tableau, or Streamlit.
• Problem Solver: A proactive approach to using AI/LLMs to automate repetitive tasks and improve system reliability.

The Summer "Win"

By the end of your 10-week internship, you will have designed and deployed a functional ETL pipeline that feeds into a custom Insights Dashboard. Your work won't just sit in a folder, it will be used to influence our official product roadmap.

Interview Process

• Recruiter Phone Screen
• Technical Assessment 
• Hiring Manager Interview
• Team Interview

You’re Opportunity:

At PLACE, we’re building a category-defining company at the intersection of real estate, technology, business services, and the consumer. As a profitable, hypergrowth startup on the path to an IPO, our standards are high, our team is scrappy, and our commitment is to execute the best work of our lives.

This is YOUR CHANCE to help power the mobile experiences used by thousands of real estate professionals and consumers every day. As our Mobile Engineer, you’ll partner with the Engineering Manager, product leaders, and design teams to build and scale high-impact mobile applications across our ecosystem—including Brivity Go, Brivity Home, the PLACE Partner App, Brivity Open House, and AreaPro. You’ll play a key role in delivering performant, reliable, and intuitive mobile solutions that support complex workflows and real-world use cases.

If you thrive in fast-paced environments, enjoy solving real user problems, and believe in building scalable mobile experiences across platforms, this is your PLACE.

Who Develops You: Mobile Director

What You’re Great At:

You are a mobile engineer who ships. You bring 3–5 years of experience building and maintaining production mobile applications and are comfortable working across both iOS and Android environments. You think in systems, not just screens, and understand how mobile apps connect to broader product ecosystems.

You write clean, maintainable code and take pride in building high-quality user experiences. You are comfortable working in React Native while also diving into native code when needed. You collaborate well with product, design, and engineering partners and can translate business requirements into scalable technical solutions.

You are proactive in identifying issues, improving performance, and addressing technical debt. You stay current with evolving mobile technologies and bring a thoughtful, pragmatic approach to building across platforms.

What You’ll Do:

• Build and maintain cross-platform mobile applications using React Native (TypeScript, Expo, React Navigation/Expo Router)
• Integrate with native iOS (Swift/Objective-C) and Android (Kotlin/Java) modules when needed
• Partner with product and engineering leadership to scope, prioritize, and deliver mobile features
• Translate product requirements and Figma designs into high-quality mobile experiences
• Write clean, scalable, and well-documented code following best practices
• Develop and maintain automated tests (Jest, React Native Testing Library, Detox, XCTest, JUnit/MockK)
• Debug issues, fix bugs, and improve app performance and reliability
• Identify and reduce technical debt across mobile codebases
• Participate in code reviews and contribute to engineering standards
• Collaborate cross-functionally with design, QA, backend engineering, and product teams
• Communicate technical concepts clearly to both technical and non-technical stakeholders
• Contribute to Agile processes including standups, sprint planning, and retrospectives
• Deliver high-quality features within sprint timelines
• Maintain and improve technical documentation
• Stay current with mobile platform updates, tools, and best practices

Why PLACE:

We believe people do their best work when they’re trusted, supported, and surrounded by others who are equally driven. Our competitive benefits include PTO as needed, comprehensive insurance coverage, a 401(k) match, stock option grants, and a stock purchase plan. Every team member is an owner, building the “PLACE” they are proud to call “my company.”

Salary: $80,000 - $120,000/year

Location: This is a hybrid role but must be able to commute to the office in Draper, Utah.

About the role

As the Associate Product Manager on the Internal Tools team, you will define and build the systems, platforms, and automation that power how our go-to-market team operates, engages with customers, and drives business growth with special attention to the marketing team. Your work will directly impact sales and marketing efficiency, lead generation, and revenue performance across the business.

This role is both strategic and execution-focused: you will own the vision, roadmap, and outcomes of internal marketing tools—spanning communication platforms, automation and operations platforms, reporting platforms, and our marketing website—enabling the marketing team to execute on company-wide strategy at scale.

A major focus will be launching and iterating on tools and automation that help our marketing team capture, manage, and convert leads more effectively—while ensuring the systems they rely on are fast, reliable, and deeply integrated with Podium’s broader platform.

What you will be doing:

• Product Vision and Roadmap: Define and drive the vision and roadmap for internal marketing platforms and automation that elevate team performance, streamline workflows, and enable more effective customer engagement. Own the strategy for communication platforms, automation tools, reporting infrastructure, and the marketing website.
• AI and Automation Integration: Identify and implement opportunities to apply AI and automation within marketing workflows, reducing manual effort, improving decision-making, and increasing the quality and consistency of customer interactions.
• Zero to One Product Development and Ownership: Lead the end-to-end development of new internal products, platforms, and systems—from concept through launch. Own the adoption, performance, and measurable impact on key business outcomes such as lead conversion, campaign efficiency, and reporting accuracy.
• Cross-Functional Collaboration: Collaborate with Marketing, Sales, Customer Success, Finance, and Engineering teams to identify needs, define requirements, and ensure successful rollout and adoption of internal tools. Act as a product evangelist internally, ensuring buy-in across the organization.
• Customer Insights and Feedback: Engage directly with internal users—primarily the marketing team—to gather feedback and insights that drive product improvements and future innovation.
• Data-Driven Decisions: Leverage product, usage, and business performance data to inform decisions and maximize impact. Continuously analyze product metrics and user behavior to uncover new opportunities for growth and efficiency.
• Executive Communication: Communicate effectively with executive leadership, demonstrating strong executive presence and the ability to influence strategic decisions through clear and compelling product insights and recommendations.

What you should have:

• 1+ years of product management experience with a track record of successfully delivering web-based products, ideally in SaaS, marketing technology, or communication tools.
• High agency and ownership, with a willingness to tackle problems end-to-end, learning what’s necessary along the way to ensure successful outcomes.
• Enthusiasm for AI, with a solid understanding of AI systems, including autonomous agents and their practical applications in marketing and automation contexts.
• Proven experience in fast-paced technical environments, adept at working with cross-functional teams to drive product vision, define requirements, and guide projects through key milestones.
• Demonstrated ability to manage the entire product lifecycle, from concept to launch, and continuously optimize for growth and user success.
• Strong collaboration skills, with a proven ability to work cross-functionally with engineering, design, AI, and marketing teams to deliver high-impact products.
• Strong analytical skills, with hands-on experience in SQL and data visualization tools to drive data-informed product decisions and measure success.
• Excellent written and verbal communication skills, with the ability to clearly articulate product strategies, updates, and insights to a wide range of audiences, including executive leadership.
• Experience leading the development of new products from scratch, with a strong bias toward action and execution in dynamic, fast-moving environments.
• A passion for helping teams work smarter and enabling businesses to engage with customers more effectively through innovative internal tools.

Why you’ll love working here: 

• Podium is the best place to work to:
  • Join the leaders in AI agents
  • Unlock career-defining growth
  • Build with world-class talent
  • Make a real impact on local business

Benefits: 

• (If local to Utah) Work in this building in Lehi, UT 5 days a week
• Open and transparent culture
• Life insurance, long and short-term disability coverage
• Paid maternity and paternity leave
• Fertility Benefits
• Generous vacation time, plus three 4-day summer holiday weekends
• Excellent medical, dental, and vision benefits
• 401k Plan with company matching
• Bi-annual swag drops with cool Podium gear and apparel
• A stellar HQ (Utah) gym with local professional coaches and classes offered
• Onsite HQ (Utah) child care center, subsidized for employees

ABOUT THIS ROLE

LVT is seeking a strategic, systems-thinking Senior Product Manager to own LVT's flagship product: the Mobile Security Unit (MSU). The MSU is the industry-defining platform that put LVT on the map — a ruggedized, AI-powered mobile surveillance system deployed across thousands of customer sites nationwide. As Senior PM of the MSU, you are the product visionary and operator for this business-critical platform. You will drive both its ongoing evolution through a forward-looking enhancement roadmap and its long-term health through disciplined fleet lifecycle management.

You will sit at the intersection of Hardware Engineering, Software, Service Operations, and Data Analytics — translating field intelligence, customer needs, and technical capability into a product roadmap that keeps the MSU the undisputed leader in mobile security.

RESPONSIBILITIES

Product Strategy & Roadmap

• Own the MSU product roadmap end-to-end, balancing new capability development, hardware enhancements, and fleet sustainment in a cohesive multi-year plan aligned to LVT's software and AI strategy.
• Identify and prioritize enhancement opportunities — new sensors, AI/ML integrations, connectivity upgrades, power innovations — that extend MSU's competitive differentiation and open new market segments.
• Define and communicate the MSU product vision to internal stakeholders, customers, and partners.
• Partner with Sales, Marketing, and Business Development to drive continued MSU market growth — identifying expansion opportunities, informing pricing and packaging strategy, and ensuring the product roadmap directly supports LVT's revenue and market share goals.

Product Enhancement & Innovation

• Lead discovery and definition for MSU hardware and systems enhancements, working closely with Hardware Engineering, Software, and AI teams to bring new capabilities to market.
• Develop business cases for capability investments, including market sizing, competitive analysis, and ROI modeling.
• Partner with Sales and Marketing to equip the go-to-market team with compelling MSU positioning as enhancements ship.

Fleet Sustainment & Lifecycle Management

• Manage the full lifecycle of the deployed MSU fleet, ensuring thousands of units in the field remain high-performing and reliable — from active platform optimization through end-of-life transitions.
• Proactively manage component lifecycles (modems, sensors, power systems), leading make/buy validation for drop-in replacements to ensure zero supply chain or field downtime.
• Lead development of modular hardware refresh kits that enable older MSU units to support modern AI/ML capabilities through cost-effective field upgrades rather than full replacements.
• Use fleet telemetry and health dashboards to drive predictive maintenance cycles and engineering changes that measurably improve uptime and MTBF.

Stakeholder Partnership & Unit Economics

• Act as the primary product interface for Hardware Engineering, Service Operations, and Field Teams — ensuring the MSU is designed for both performance and serviceability, with field technician feedback informing every development cycle.
• Build and defend business cases for fleet investments, balancing enhancement capital against retrofit and TCO reduction initiatives.
• Drive unit economics improvements through durability gains, power consumption reductions, and lower field service costs; travel up to 15% for customer visits, field operations, and supplier engagements.

REQUIRED EXPERIENCE

• 5+ years of Product Management experience, with a track record of owning a complex hardware or hardware/software product — including both roadmap development and in-field lifecycle management.
• Hardware/Software Systems Fluency: Experience managing products involving a deep integration between embedded electronics (cameras, sensors, modems) and AI/ML services.
• Product Roadmapping & Discovery: Demonstrated ability to build and prioritize a multi-horizon product roadmap, balancing new capability investment with platform sustainment.
• Operational & Financial Acumen: Ability to build business cases for enhancement investments, retrofit programs, and capital expenditure decisions with clear ROI framing.
• Technical Depth: Familiarity with embedded electronic products, power management (solar/battery), and communication interfaces (LTE/5G, Ethernet, PoE).
• Data & Analytics Proficiency: Experience using BI tools (Tableau, Looker, or Power BI) to analyze fleet telemetry and inform product decisions.
• Vendor & Supply Chain Management: Proven ability to manage hardware vendors, conduct make/buy analyses, and navigate component end-of-life cycles.
• Leadership & Influence: Demonstrated ability to align and lead cross-functional teams across Engineering, Field Service, Sales, and Finance without direct authority.
• Education: Bachelor's degree in Mechanical Engineering, Electrical Engineering, Computer Science, Operations Management, or a related technical field. An MBA or advanced technical degree is a plus.

About Us

AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world’s leading automation platform for ecommerce merchants.

AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system—giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.

AfterShip integrates seamlessly with ecommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide. Today, over 20,000 businesses—including Samsung, Gymshark, Vivino, Harry’s, Mous, and Rakuten—rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.

Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.

Your Mission: 

As we evolve our go-to-market strategy to focus on our Ideal Customer Profile (ICP), the Solutions Engineering role has shifted from a passive support function to a central driver of revenue. This role sits at the intersection of Sales, Product, and Customer Success, acting as the bridge between technical capability and business value.

Reporting to the Manager of Solutions Engineering and partnering closely with Account Executives (AEs), you will be responsible for owning the "technical win." This is a commercially-minded, high-urgency position for someone who wants to actively influence deal outcomes and shape how our product is presented to the market.

This is a remote role with a preference for candidates based in Toronto, Ontario or Utah. You will be expected to align with North American business hours to support Mid-Market and Enterprise deals across these time zones.

What You’ll Do:

• Help win deals: Improve deal quality, reduce friction, and increase close rates through strong technical and commercial execution
• Run discovery & shape solutions: Uncover real business problems and translate them into tailored solutions and demo narratives
• Deliver high-impact demos: Run structured, outcome-driven demos that clearly communicate business value (not feature walkthroughs)
• Handle technical objections: Confidently address integration, scalability, and implementation questions in live deals
• Stay hands-on with the product: Use and test the product regularly to strengthen demos and technical credibility
• Partner cross-functionally: Work with Product and PMM to align on releases and share structured field feedback
• Improve how we sell: Proactively identify gaps in demos, messaging, and sales execution and drive improvements

Who We're Looking For:

• 2+ years of experience as a Solutions Engineer / Sales Engineer in B2B SaaS
• Strong technical foundation (APIs, integrations, SaaS workflows) with the ability to ramp quickly into complex products
• Commercially minded: you care about winning deals and connecting technical work to revenue impact
• Strong demo storyteller who can simplify complexity into clear customer value
• Confident in discovery and technical objection handling across Mid-Market and Enterprise deals
• Highly hands-on with the product and comfortable leading live conversations independently
• Clear, structured communicator who builds trust quickly with both technical and non-technical audiences
• Fast, proactive operator with strong ownership and follow-through
• Collaborative partner to Sales, Product, and PMM who brings insights from the field

At AfterShip, we know great talent doesn’t always fit every requirement. If you’re passionate about our mission and believe you can make an impact, we encourage you to apply.

Why You Should Join Us: 

• Great Place to Work Certified: We’ve been recognized for our inclusive, values-driven culture that celebrates diversity and collaboration.
• Innovative & Inclusive Culture: Started by our software engineer-turned-CEO, AfterShip is built on curiosity, creativity, and collaboration. We’re a passionate, global team of problem solvers who put egos aside to innovate together. We take immense pride in fostering a culture that’s inclusive, which has allowed us to surround ourselves with the industry's most talented professionals.
• Ambitious Mission with Real Impact: Join us in transforming eCommerce by making buying and selling easier for everyone. It’s one of the most dynamic spaces in tech, with limitless opportunities to innovate and grow.
• Thrive & Grow: There’s no ceiling to what you can achieve or learn here. We’re committed to empowering your career while advancing together as a company.
• Flexible Work Setup: We’re a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (i.e., Toronto, Austin, Barcelona). You’re empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you’ll be able to have a schedule that fits your working style and the requirements of your role.
  
  

Perks:

• Competitive compensation
• Remote-first/hybrid-flexible work setups
• Healthcare coverage offered from day 1
• Retirement plans including company match
• Unlimited PTO
• Annual learning & wellness benefit
• Monthly book perk
• Career progression & professional development
• In-office lunch and commuter benefits for those located in our hub locations

Salary range for this role: USD $156,000 OTE - $175,000 OTE

We are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation. Please let us know if you require any support, and we’ll work with you to meet your needs.

We believe in hiring right over hiring fast. While timelines may vary, we’re looking to fill this role as soon as possible. 

Our hiring process uses AI to help with initial resume screening and to support interview note-taking. These tools help our team stay organized and fair, but all hiring decisions are made by people.

This job vacancy is a backfill position.

About Us

AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world’s leading automation platform for ecommerce merchants.

AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system—giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.

AfterShip integrates seamlessly with ecommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide. Today, over 20,000 businesses—including Samsung, Gymshark, Vivino, Harry’s, Mous, and Rakuten—rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.

Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.

Your Mission: 

We are evolving how we sell. As we sharpen our ICP and move upmarket, Sales Engineering is no longer just a post-discovery support function; it is a critical driver of deal quality, demo experience, and ultimately, revenue.

Your mission is to build and lead a high-performing Sales Engineering team that actively helps win deals. You will operate as a hands-on player-coach, stepping directly into strategic opportunities to elevate demos, shape deal strategy, and improve close rates. At the same time, you will scale the function, raising the bar on performance, building repeatable processes, and strengthening how we partner with Sales, Product, and Product Marketing.

This role sits at the center of Sales, Product, and Customer Success, with direct impact on how we position value to Mid-Market and Enterprise customers. You will report into Sales leadership and collaborate closely with AEs, PMM, and Product teams. This is a highly collaborative role that requires strong presence during core working hours. Strong preference for candidates based in Toronto or Utah.

What You’ll Do: 

• Increase win rates: Improve demos, objection handling, and value positioning to drive stronger deal outcomes
• Be a player-coach: Step into high-impact deals, run demos, and coach AEs/SEs in real time
• Elevate demo quality: Build repeatable, compelling, and use-case-driven demo frameworks tied to business value
• Raise team performance: Coach the team on discovery, storytelling, and technical depth while setting a high bar for execution
• Build and scale the team: Hire and develop strong SEs to support Mid-Market and Enterprise growth
• Improve sales execution: Identify friction in the sales cycle and implement scalable process improvements
• Stay close to product: Maintain deep product fluency and translate features into clear customer value
• Influence roadmap: Bring structured field insights to Product and PMM to improve positioning and UX
  
  

Who We're Looking For:

• Experienced SE leader: 3+ years in Sales Engineering / Solutions Engineering, with 1+ years of management experience in a B2B SaaS environment
• Player-coach operator: Hands-on in deals with a proven track record of improving win rates, elevating demo quality, and driving revenue impact across Mid-Market and Enterprise segments
• Strategic builder: Able to lead the strategy, planning, and execution of the Sales Engineering function while building scalable processes and raising the performance bar
• High standards: Sets and enforces a high bar for demo quality, discovery, and technical storytelling across the team
• Technical + commercial translator: Strong ability to turn technical complexity into clear, compelling, customer-facing narratives that drive business value
• Team leader: Credible, respected leader who can coach, develop, and inspire a high-performing team
• AI-forward mindset: Actively leverages AI to improve workflows, demos, and team productivity; brings a strong point of view on how AI can enhance Sales Engineering
• Builder mentality: Naturally curious and experimental; someone who builds, tests, and iterates
• High energy & communication: Brings urgency, strong presence, and clear communication in both customer-facing and internal settings
• Highly collaborative: Works effectively cross-functionally with Sales, Product, and Marketing, and thrives in a fast-paced, evolving environment

At AfterShip, we know great talent doesn’t always fit every requirement. If you’re passionate about our mission and believe you can make an impact, we encourage you to apply.

 
Why You Should Join Us: 

• Great Place to Work Certified: We’ve been recognized for our inclusive, values-driven culture that celebrates diversity and collaboration.
• Innovative & Inclusive Culture: Started by our software engineer-turned-CEO, AfterShip is built on curiosity, creativity, and collaboration. We’re a passionate, global team of problem solvers who put egos aside to innovate together. We take immense pride in fostering a culture that’s inclusive, which has allowed us to surround ourselves with the industry's most talented professionals.
• Ambitious Mission with Real Impact: Join us in transforming eCommerce by making buying and selling easier for everyone. It’s one of the most dynamic spaces in tech, with limitless opportunities to innovate and grow.
• Thrive & Grow: There’s no ceiling to what you can achieve or learn here. We’re committed to empowering your career while advancing together as a company.
• Flexible Work Setup: We’re a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (i.e., Toronto, Austin, Barcelona). You’re empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you’ll be able to have a schedule that fits your working style and the requirements of your role.

Perks:

• Competitive compensation
• Remote-first/hybrid-flexible work setups
• Healthcare coverage offered from day 1
• Retirement plans including company match
• Unlimited PTO
• Annual learning & wellness benefit
• Monthly book perk
• Career progression & professional development
• In-office lunch and commuter benefits for those located in our hub locations

Salary range for this role: USD $200,000+ OTE

We are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation. Please let us know if you require any support, and we’ll work with you to meet your needs.

We believe in hiring right over hiring fast. While timelines may vary, we’re looking to fill this role as soon as possible. 

Our hiring process uses AI to help with initial resume screening and to support interview note-taking. These tools help our team stay organized and fair, but all hiring decisions are made by people.

This job vacancy is a backfill position.

The base salary range across the U.S. for this role is between $108,400-162,600. In addition, this role is eligible for commission. Black Duck offers a competitive total rewards package. The actual compensation offered will be based on a number of job-related factors, including location, skills, experience, and education. 

What You’ll Do 

NetDocuments is seeking an execution-focused Lead Product Manager to drive the build and delivery of our next-generation web experience platform for legal professionals. Reporting to the Director of Product Management, this leader will own end-to-end product execution while collaborating with two product managers to implement scalable product strategies and workflows that can be deployed org-wide. The ideal candidate will excel at translating vision into measurable outcomes, leading by example with empowered team principles, and operating with the freedom and responsibility that defines how we work. If you thrive in an empowered environment where context trumps control and outcomes matter more than outputs, we'd love to talk to you.   

You will: 

• Execute full product delivery lifecycle for our web experience platform, ensuring reliable releases that drive measurable user engagement and business impact. 
• Lead continuous discovery through regular customer interviews and rapid experimentation, maintaining deep connection with legal professionals' evolving needs. 
• Work alongside 2 product managers to implement product strategies and workflows with potential for org-wide deployment, leading by example with empowered team principles that drive consistent business outcomes.  
• Operate as part of empowered product teams with engineering and design, focusing on solving customer problems rather than building prescribed features.  
• Navigate complex technical dependencies across multiple teams and Microsoft Office integrations while maintaining velocity and product excellence. 
• Champion modern product practices including outcome-focused metrics, assumption testing, and customer-centric decision making throughout the organization.  
• Practice radical candor in all interactions, providing direct feedback that accelerates team performance while building trust through transparency. 
• Drive product strategy for your domain based on customer insights, market data, and technical capabilities, making strategic bets that maximize business outcomes.  
• Influence without authority across cross-functional teams, aligning diverse stakeholders around shared goals and priorities.  
• Model continuous learning and intelligent risk-taking, fostering an environment where failure advances understanding and innovation thrives. 

What You’ll Need to be Successful 

• 7+ years of product management experience with proven track record executing complex, multi-quarter platform initiatives that required coordination across multiple teams. 
• Strong technical fluency and experience with enterprise content management systems, document workflows, or professional services software.  
• Hands-on experience with LLM-based product development and related technologies such as semantic indexing, RAG systems, and AI-powered document intelligence applications.  
• Deep understanding of Microsoft 365 ecosystem and enterprise integration patterns, with familiarity in AI/ML applications for content management.  
• Comfort operating in high-autonomy environments where you receive context and strategic direction but determine execution approach independently. 
• Experience with modern product development practices including agile methodologies, feature flags, A/B testing, and instrumentation for data-driven decisions.  
• Legal technology, regulatory compliance, or highly regulated industry experience strongly preferred but not required. 

What You’ll Love About NetDocuments  

• The People! 
• 90% healthcare premiums company covered  
• HSA company contribution  
• 401K match at 4% with immediate vesting  
• Flexible PTO (typically 3 to 4 weeks a year)  
• 10 paid holidays  
• Monthly contributions for life activities & wellness  
• Access to LinkedIn learning with monthly dedicated time to explore 

Compensation Transparency 

The compensation range for this position is: $160,000 - $180,000 

The posted cash compensation for this position includes on target earnings. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations. 

Awardco is reimagining the workplace to be more rewarding, supportive, and fun for everyone. As one of the fastest-growing companies in the employee experience industry, our mission is to help employees love what they do, love where they work, and get recognized for their efforts—especially our own employees! And as winners of Glassdoor’s Best Places to Work, Best in Brightest in the Nation, and Great Place to Work, we do much more than talk the talk.

We are looking for a Sr. Technical Program Manager to join our Strategic Operations team within the Business Operations department. This is a high-impact role for someone with deep technical fluency—you aren't just a project coordinator; you are a strategic translator who understands how data flows, how systems integrate, and how technical constraints impact business goals.

You will act as the primary partner to our Client Success, IT, Product and People Operations teams, owning the success of their technical and operational initiatives from ideation to delivery. By bringing the technical depth to vet solution feasibility and the operational grit to manage complex builds, you ensure our internal infrastructure is robust, scalable, and secure. This is a role for a high-ownership leader who can navigate a messy whiteboard session as effectively as a high-level strategy discussion.

What you will do:

• Act as the strategic point of contact and embed within key retention & experience functions (e.g., Client Success, Product, People Operations, IT, and Facilities) to identify where internal workflows are failing and where our tech stack can be better leveraged to drive results.
• Evaluate competing requests against technical effort and business impact to help leadership manage a high-value, transparent roadmap.
• Take broad business “asks” and refine them into clear, actionable requirements. You have the fluency to spot potential system conflicts or data integrity risks before they hit the development phase.
• Define the requirements and logic for new system features that solve root business problems.
• Translate solutions into clear, actionable Jira tickets for the Systems team. You ensure technical nuance and edge case is documented and that every ticket has the necessary context and “Definition of Done” before it hits a builder’s queue.
• Act as the “glue” between the requesting department and the Systems team. You manage the project timeline, unblock technical questions, and ensure the final delivery meets the original business need.
• Lead the “Definition of Done” by facilitating User Acceptance Testing (UAT) and ensuring every technical rollout meets Awardco’s standards of excellence.
• Own the “last mile” of delivery. You’ll lead the training and communication required to ensure that when a new technical process goes live, it is adopted and understood by the team.

What you will bring:

• 6+ years of experience managing the intersection of business process and technical systems (e.g., TPM, Business Systems, or Implementation Engineering) in a high-growth SaaS environment.
• Hands-on experience leading Salesforce-centric projects, with a solid understanding of Salesforce objects, automation capabilities, and its role as a central business engine.
• A strong grasp of integrated tech stacks, API logic, and data modeling; you can hold your own in a room with developers and admins without writing the code yourself.
• You are a "full-stack" operator who can pivot from a technical system discussion to a high-level business strategy session without missing a beat.
• The ability to simplify complex technical concepts for non-technical leaders while providing the necessary detail for technical teams to execute.
• Demonstrated ability to move complex projects through a full lifecycle—from a messy discovery phase to a polished, live, and automated solution.
• Proven ability to question the “status quo” and manage stakeholder expectations when a request doesn’t align with technical best practices or broader business goals.
• Mastery of Jira for backlog management and project tracking in a fast-paced agile or hybrid environment.
• A self-starter who demonstrates extreme ownership, maintains a positive attitude, and is regarded as a trustworthy, efficient partner across all departments.
  

Why Awardco:

• We have a revolutionary, client-approved product.
• One of the fastest growing companies in the nation: 3x Inc. 500, 2x Deloitte Technology Fast 500, 2x Mountain West Capital Network Fast 100, 3x Fast 50 (Utah Business), and 3x UV50 Fastest Growing Companies (BusinessQ), to name just a few.
• Great Place to Work certified, ranked in Inc. Best Workplaces, one of the Best and Brightest companies to work for, and ranked on the Salt Lake Tribune's Top Workplaces.
• Backed by renowned investors, both local and national.

If residing within commutable distance to one of our offices, a hybrid schedule would be required (3 days in office, 2 days work from home). Those outside of commutable distance may be considered on a remote basis. 

SUMMARY

Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights to improve supply chair risk and compliance. As a result, we foster sustainable growth for businesses and their supply chains globally. Our SaaS subscription-based software is used by 85k+ active customers in over 100 countries spanning across a wide range of industries. 

The Billing Operations & Systems Manager owns the integrity of billing by ensuring deals, processes, and systems are aligned, scalable, and executable. This role serves as the central authority for billing governance, process design, and solution development, translating complex business requirements into efficient, system-enabled workflows. Acting as a bridge between Sales, Finance, Product, Engineering, IT, Revenue, and Billing, this position drives standardization, automation, and operational control in a high-volume, complex SaaS environment. This role partners closely with system owners and the engineering teams who are responsible for the hands-on system development.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Serve as the global owner and central point of control for global billing operations, defining and enforcing standards, governance frameworks, internal controls, and scalable workflows across intake, validation, approval, and execution.
• Review and approve standard and non-standard deal structures, contract terms, and complex billing scenarios to ensure operational viability and compliance.
• Identify process gaps, inefficiencies, and billing risks by monitoring performance metrics, error trends, and escalations; drive root cause resolution, standardization, and reduction of manual workarounds.
• Act as the escalation point for complex billing issues, ensuring timely resolution and preventing recurrence through process and system improvements.
• Translate complex business requirements, deal structures, and operational needs into structured, system-enabled solutions in partnership with IT, Engineering, and system owners.
• Lead cross-functional initiatives and program launches, partnering with Sales, Finance, Legal, Product, and Customer Success to align deal structures with billing capabilities.
• Develop and maintain SOPs, documentation, and process standards, and provide training and guidance to ensure process clarity, consistency, and audit readiness.

IDEAL EXPERIENCE, EDUCATION & TRAINING:

• Bachelor’s degree in Finance, Accounting, Information Systems, or related field.
• 7+ years of experience in billing operations, finance operations, deal desk, revenue operations , or related functions in a SaaS or subscription-based environment with high transaction volume and complexity.
• Project management or process improvement certifications preferred (PMP, Lean, Six Sigma).
• Demonstrated expertise in process design, re-engineering, and operational scaling.
• Proven experience leading cross-functional projects or programs from concept through execution including both operational and system-based initiatives.
• Experience working with billing, CRM, or ERP systems (Zuora, NetSuite, Salesforce, etc.).
• Experience translating business requirements into operational processes or system solutions and delivery of measurable operational efficiencies.
• Strong decision-making capability with ability to operate in fast-paced and ambiguous environments.
• Advanced Excel skills and experience working with large datasets.
• Strong communication and stakeholder management skills, with ability to challenge and influence.
• Experience in Quote-to-Cash (Q2C) environments within SaaS organizations.
• Proficiency with data tools (SQL, Snowflake, BI platforms).

#LI-REMOTE

About your role

Rocket Lawyer is seeking a highly motivated Business Intelligence Analyst Intern to join our team. This position is perfect for someone who wants to learn about the legal industry and how data is used to inform business decisions. By joining our team, you will have the opportunity to work on challenging projects that have a real impact on people's lives. You will support the Rocket Lawyer team in driving business insights, reporting, and analytics to help drive growth and optimize business performance. This role will partner closely with Product, Finance, Marketing, & Data Engineering teams to deliver actionable insights and act as a thought leader for data at Rocket Lawyer.

How you will make a difference day to day

• Analyze and optimize user engagement and experience with our services and investment across Search Engine Marketing (SEM), Search Engine Optimization (SEO), email, and offline channels
• Collaborate with business leads to understand KPIs & test hypotheses to drive revenue, customer acquisition, retention, and sales
• Support revenue and cost model assumptions are they relate to customer acquisition costs and lifetime value
• Conduct research and analysis to support business decisions, including reporting and communication of results to leadership
• Maintain and optimize BI tools and dashboard solutions. Contribute to ongoing data governance efforts

What you’ll need

• Experience with business analysis and problem-solving by drawing insights from large data sets
• Superior skills with SQL, Excel, and Python
• Experience with business intelligence applications (Tableau, Looker) and online marketing tools (Amplitude)
• Experience with Snowflake, other databases a plus
• SaaS, digital media, ecommerce, or online marketing based business experience a plus
• Light-hearted attitude and ability to have FUN while working hard
• Keen attention to detail, ability to work autonomously, & bias for action
• Excellent communication and interpersonal skills, with strong business acumen
• Pursuing a Bachelor's or Master’s Degree in Finance, Economics, Engineering or related quantitative field

Interview Process

• Recruiter Phone Screen
• Hiring Manager Interview
• Final Interview

What You’ll Do 

As a Staff Cloud Engineer, you will be responsible for managing and optimizing our AWS infrastructure, ensuring high availability, security, and performance. Your responsibilities will encompass managing Virtual Private Clouds (VPCs), handling infrastructure components such as Route53, CDN, Firewall, WAF, load balancers, etc. You will work to Write and maintain IaC and automation systems. You will be instrumental in building and implementing Disaster Recovery (DR) and resiliency automation strategies across Availability Zones (AZs).      

This role reports to the Senior Manager, Cloud Engineering. 

You will: 

AWS Infrastructure Management: 

• Operate and optimize AWS Virtual Private Clouds (VPCs), Route53, Content Delivery Networks (CDNs), load balancers, and EC2 instances. 
• Ensure the infrastructure is configured and maintained to meet high availability, security, and performance requirements. 
• Monitor and troubleshoot infrastructure issues, proactively identifying and resolving potential bottlenecks or vulnerabilities. 

Disaster Recovery and Resiliency: 

• Design and implement robust disaster recovery and resiliency automation solutions spanning across AWS Availability Zones. 
• Conduct regular testing and validation of the disaster recovery plan to ensure its effectiveness and reliability. 
• Collaborate with cross-functional teams to identify and mitigate risks, ensuring business continuity in the event of a disaster. 

Incident Response: 

• Collaborate with the team to provide operational support during incidents, utilizing your deep understanding of AWS infrastructure. 
• Participate in incident response activities, including troubleshooting, root cause analysis, and implementing corrective actions. 
• Contribute to the development and improvement of incident response processes and procedures. 

Infrastructure Monitoring: 

• Implement and maintain effective monitoring solutions, including log management, metrics, collection, and alerting 
• Analyze monitoring data to identify performance trends, capacity needs, and potential areas for optimization 
• Use Observability best practices with AWS CloudWatch and DataDog 

Infrastructure Optimization: 

• Continuously evaluate and optimize the AWS infrastructure to improve performance, scalability, and cost efficiency. 
• Implement automation and orchestration tools to streamline infrastructure provisioning, configuration, and management processes. 
• Stay updated with the latest AWS services, features, and best practices, incorporating them into the infrastructure architecture as appropriate. 

Documentation and Collaboration: 

• Maintain accurate and up-to-date documentation of the infrastructure architecture, configurations, and operational procedures. 
• Collaborate with cross-functional teams, including developers, system administrators, and security teams, to ensure effective communication and alignment of infrastructure requirements. 

Infrastructure Automation and DevOps: 

• Develop and maintain infrastructure-as-code (IaC) using tools like Terraform or CloudFormation. 
• Implement and enhance CI/CD pipelines for efficient and automated application deployments. Experience with Harness, ADO Pipelines, or GitHub Actions. 
• Drive the adoption of DevOps practices, including configuration management, continuous integration, and automated testing.  
• Deep knowledge and proficiency in automation scripting best practices using tools like Python, and/or PowerShell   

What You’ll Need to be Successful 

• Bachelor’s degree in computer science, Engineering, or a related field, or equivalent practical experience.  
• 10+ years with hands-on experience in AWS. 
• AWS Certification required. 
• Advanced AWS Certifications are a plus.  
• Ability to independently deliver features following story descriptions and acceptance criteria.  
• Proficiency in engaging in technical discussions with senior engineers and architects, requiring minimal supervision for individual tasks.  
• Proficiency in automation tools such as Terraform, GitHub Actions; and scripting in Python, Bash or PowerShell. 
• Ability to offer guidance to other Cloud Engineers and work collaboratively within the team. 

What You’ll Love About NetDocuments  

• The People!  
• 90% healthcare premiums company covered  
• HSA company contribution  
• 401K match at 4%  
• Flexible PTO (typically 3 to 4 weeks a year)  
• 10 paid holidays  
• Monthly contributions for life activities & wellness  
• Access to LinkedIn learning with monthly dedicated time to explore 

Compensation Transparency 

The compensation range for this position is: $160,000 - $180,000

The posted cash compensation for this position includes on target earnings. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations. 

What You’ll Do:

NetDocuments is seeking a Senior Customer Support Manager who is driven to be an operator, innovator, and leader.  They will lead the global Frontline Support teams within the NetDocuments Customer Support organization managing both individual contributors and Team Leads. They are a senior operational and strategic leader responsible for ensuring service excellence, cross-functional influence, and continuous improvement across their portfolio. Operating within a follow-the-sun support model serving our customers worldwide, the Senior Manager plays a critical role in shaping team capability, operational maturity, and the overall customer experience — and works closely with the Senior Director of Customer Support along with Product and Engineering leadership to ensure the voice of the customer drives business decisions.

You will: 

• Own the customer experience across our global Frontline teams, serving as the single accountable leader for team performance, customer outcomes, and operational health
• Sets strategy and drives achievement of key performance indicators including CSAT, productivity, Knowledge creation, and Response & Resolution time SLAs.
• Leads the Frontline team providing coaching, mentorship, and structured performance management at multiple levels.
• Serves as a senior escalation point for complex customer accounts and thematic issues, including executive-level engagement when needed.
• Champions cross-functional collaboration with Product, Engineering, and Customer Success to advocate for the customer and drive resolution of systemic issues and defect trends.
• Challenges the status quo at every turn, leading and sponsoring significant operational improvements through AI powered initiatives that elevate service delivery, team efficiency, and customer experience.
• Uses data and operational insights to identify trends, inform strategic decisions, and communicate the state of support to senior leadership.
• Partners with the Senior Director on workforce planning, organizational design, and long-range strategic planning.
• Fosters a culture of continuous learning, knowledge creation, and customer-first thinking across the team.

What You’ll Need to be Successful:

• Bachelor’s degree or equivalent experience.
• 4+ years leading Customer Support teams, with demonstrated experience managing team leads or senior technical individual contributors.
• 7+ years of experience in a Customer Support organization, ideally supporting a technical SaaS product.
• Demonstrated track record of driving measurable improvement in support operations and customer satisfaction.

What Will Make You Stand Out:

• Experience supporting legal professionals or within a legal technology environment.
• Proven experience implementing AI-driven support tools or automation workflows that resulted in measurable efficiency gains.
• Customer Support operations and management in a Salesforce Service Cloud environment.
• Experience leading teams using a Knowledge-Centered Support (KCS) methodology.
• Experience using data analysis or business intelligence tools to drive operational decisions.
• Experience designing or scaling support operations across a global, follow-the-sun support model.

What You’ll Love About NetDocuments:

• The People! 
• 90% healthcare premiums company covered 
• HSA company contribution 
• 401K match at 4% with immediate vesting 
• Flexible PTO (typically 3 to 4 weeks a year) 
• 10 paid holidays 
• Monthly contributions for life activities & wellness 
• Access to LinkedIn learning with monthly dedicated time to explore 

Compensation Transparency: 

The compensation range for this position is:  $140,000 - $160,000 including bonus.

The posted cash compensation for this position includes on target earnings, base salary and variable if applicable. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations  

#LI-HYBRID

Why You’ll Love This Role

We are seeking a talented and experienced Sr. Product Manager to focus on Cribl’s Pipeline Generation Systems portfolio.

This is a high-impact AI innovation role focused on finding and scaling practical ways AI can increase pipeline across Marketing and Sales. You will partner closely with business stakeholders to shape the roadmap for the systems, workflows, and data foundations behind lead capture, prioritization, routing, attribution, personalization, and orchestration.

Sitting at the intersection of go-to-market strategy, enterprise systems, and AI innovation, you will help turn promising ideas into measurable business outcomes. This role reports to the Sr. Director, Enterprise Applications.

As An Active Member Of Our Team, You Will…

As Sr. Product Manager - Pipeline Generation Systems, you will be the product owner for a portfolio of capabilities that directly influence top-of-funnel effectiveness, data quality, and GTM execution. Your key responsibilities will include:

• AI Innovation Strategy for Pipeline Generation: Define and execute a compelling product vision and roadmap centered on how AI can materially increase pipeline, improve seller focus, and make GTM execution more intelligent across lead capture, prioritization, routing, attribution, and account-based motions.
• AI Use Case Discovery & Facilitation: Partner with Marketing, SDR, Sales, and RevOps stakeholders to identify high-value AI opportunities, facilitate tradeoff discussions, and translate business pain points into practical experiments, product requirements, and scalable delivery plans.
• Account Prioritization, Personalization & Orchestration: Drive roadmap investments that help Cribl identify, rank, and activate against the highest-value accounts through AI-assisted account scoring, richer account context, seller-facing insights, and scalable personalization workflows.
• Lead-to-Account, Routing & Data Quality Foundations: Own the product strategy for the data and workflow patterns that ensure leads and accounts are matched, normalized, enriched, and routed correctly, recognizing that strong AI outcomes depend on trustworthy underlying data and process design.
• Marketing Attribution & Campaign Intelligence: Partner with Marketing and RevOps leaders to improve how Cribl measures the impact of campaigns and demand programs, while also advancing more intelligent ways to connect engagement signals, campaign-member data, and opportunity creation.
• Vendor & Platform Evaluation: Evaluate and operationalize external tools and internal capabilities that expand Cribl’s AI-enabled pipeline generation portfolio, including enrichment, hierarchy management, prioritization, orchestration, and personalization platforms, while ensuring sound governance and architectural fit.
• Cross-Functional Stakeholder Partnership: Build strong relationships across Marketing, Sales Development, Revenue, Marketing and Revenue Operations teams, and technical teams, serving as a facilitator and product leader who can align stakeholders, clarify decisions, and move ambiguous initiatives toward measurable business outcomes.
• Operational Excellence, Experimentation & Measurement: Define the right KPIs, success criteria, and experiment frameworks for pipeline generation systems so Cribl can assess which enhancements are actually increasing pipeline quality, efficiency, and conversion.
• Responsible AI Adoption in GTM Systems: Help Cribl adopt AI in practical, governed ways by balancing innovation with data quality, usability, operational readiness, and change management.
• We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours.

If You’ve Got It - We Want It

• 5+ years of product management experience: Proven track record in product management within a B2B SaaS environment, ideally with meaningful ownership of internal systems, GTM systems, or revenue technology portfolios.
• AI-forward product mindset: Demonstrated ability to spot where AI can create real business value, shape practical use cases, and distinguish between meaningful innovation and hype.
• Pipeline Generation / GTM Systems domain knowledge: Strong understanding of demand generation, SDR workflows, lead management, attribution, enrichment, and account-based motions in a modern SaaS company.
• Salesforce ecosystem fluency: Deep functional understanding of Salesforce and how it supports lead, contact, account, opportunity, campaign, and routing workflows across the GTM lifecycle.
• Systems thinking and data quality orientation: You understand that pipeline generation systems only work when identity, matching, hierarchy, normalization, sync behavior, and routing are designed intentionally and governed well, and that these foundations are critical for effective AI.
• Stakeholder facilitation and influence: Demonstrated ability to align and influence stakeholders across business and technical teams, facilitate productive decision-making, and move cross-functional initiatives forward when priorities differ.
• Analytical and experimental mindset: Comfortable using metrics, experimentation, and operational data to frame problems, prioritize investments, assess impact, and determine whether AI-driven changes are actually improving pipeline outcomes.
• Technical collaboration: Able to work effectively with engineering and systems teams, translating business requirements into product direction, implementation tradeoffs, and clear acceptance criteria.
• Builder mentality: Comfortable stepping into ambiguity, shaping the first version of the strategy, and improving it through iteration, feedback, and measurable outcomes.
• Communication & influence: Exceptional written and verbal communication skills, with the ability to make complex systems, AI concepts, and tradeoffs understandable to a wide range of audiences.
• Preferred Qualifications
  • Experience with Salesforce Sales Cloud, Marketo and adjacent GTM tooling used for enrichment, routing, attribution, or orchestration.
  • Familiarity with tools and workflows supporting ABX, account prioritization, and personalized digital experiences.
  • Experience building, piloting, or scaling agentic workflows or AI-assisted business process automation in a GTM, operations, or enterprise systems context.
  • Comfort operating in a high-growth, remote-first B2B SaaS environment.
  • Curiosity about practical AI and automation opportunities in internal business systems.
  • Good jokes, or maybe better, bad jokes.
  • A love for goats.

Salary Range ($105,000 - $160,000)

The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience.  In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.

#LI-KJ1
#LI-Remote

What You’ll Do 

At NetDocuments, we’re shaping the future of how legal professionals harness the power of AI to work smarter, faster, and with greater confidence. We’re looking for a dynamic Senior Product Manager to join our team and help define, build, and deliver intelligent solutions that transform the way our customers interact with their information. In this role, you’ll collaborate with leaders across product, engineering, and design to bring innovative ideas to life—turning customer insights and emerging AI capabilities into real-world impact. If you’re excited by the challenge of driving product excellence in a rapidly evolving space, this is the opportunity to make your mark. 

You will: 

• Collaborate with leadership to define and drive the roadmap for AI-powered solutions, assessing new product ideas and enhancements.  
• Own and manage the product backlog, ensuring it reflects the priorities of the business and the needs of the customer.  
• Create detailed and actionable product specifications, with precise and comprehensive acceptance criteria.  
• Collaborate closely with engineering and design to ensure the successful and timely delivery of product features, from sprint planning to release management.  
• Drive alignment on priorities across cross-functional teams, including product, engineering, design, and QA, to ensure smooth execution of product delivery.  
• Conduct regular backlog grooming sessions to refine, prioritize, and scope upcoming work, keeping a focus on customer impact and technical feasibility.  
• Monitor the delivery pipeline to proactively identify blockers, risks, or dependencies, and facilitate solutions to keep projects on track.  
• Partner with stakeholders across the organization and among our customer base to collect feedback, validate ideas, and set priorities.  
• Analyze customer feedback, usage metrics, and other data to inform iterative improvements to the product.  
• Document and communicate product capabilities and timelines with internal stakeholders like product marketing and sales enablement to ensure alignment and go-to-market success.  
• Stay engaged with evolving AI technologies and trends within the legal industry.   

What You’ll Need to be Successful 

• 4+ years of experience in software development, legal technology, and/or product management.  
• Technical chops and a passion for building innovative products. You do not need to be an expert in “generative AI” (who is?!) but must be willing to roll up your sleeves and learn in a fast-moving space.  
• Proven ability to leverage qualitative and quantitative data to drive informed decision-making and product prioritization.  
• Metrics-driven mindset with strong analytical and synthesis skills to translate complex data into actionable insights.  
• Hands-on experience with scrum or other product development methodologies.  
• Exceptional communication skills, with the ability to write clearly and present confidently to senior leadership and audiences.  
• Strong interpersonal and leadership abilities to collaborate effectively with cross-functional teams, stakeholders, and external partners and customers.  
• Strong experience with backlog management and the associated tooling (like Azure devOPS, Jira, etc.) 

What You’ll Love About NetDocuments  

• The People!  
• 90% healthcare premiums company covered  
• HSA company contribution  
• 401K match at 4% with immediate vesting  
• Flexible PTO (typically 3 to 4 weeks a year)  
• 10 paid holidays  
• Monthly contributions for life activities & wellness  
• Access to LinkedIn learning with monthly dedicated time to explore 

Compensation Transparency 

The compensation range for this position is: $120,000 - $150,000 

The posted cash compensation for this position includes on target earnings. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations. 

ABOUT THIS ROLE

We are seeking a proactive, hands-on Safety and Facilities Manager to lead our industrial manufacturing site into its next phase of operational excellence. Our goal is to move beyond baseline OSHA compliance and transform our safety program into a robust, proactive culture.

In this role, you aren’t just a "safety cop"—you are a builder who will own the safety and structural integrity of our home base. You will oversee the physical health of our plant, manage a dedicated Facilities Technician, and coordinate specialized external contractors to ensure our infrastructure supports high-efficiency production.

ROLE RESPONSIBILITIES 

Safety and Environmental Leadership

• Program Development: Build, implement, and maintain a comprehensive Safety Management System (SMS) that exceeds OSHA standards.
• Culture Building: Lead the "Safety First" initiative, shifting the mindset from reactive compliance to proactive risk engagement across all shifts.
• Training and Enablement: Design and deliver safety training modules (LOTO, Fall Protection, Forklift, HazCom, etc.) and empower floor leads to act as safety champions.
• Incident Management: Lead all accident investigations using Root Cause Analysis (RCA) and ensure corrective actions prevent recurrence.
• Compliance and Auditing: Conduct regular site audits and manage all EHS documentation, including OSHA 300 logs and environmental reporting.
• Environmental Oversight: Manage air and noise pollution control programs to meet all local and federal environmental permits.

Facilities and Maintenance Management

• Personnel Management: Directly supervise and mentor the Facilities Technician, prioritizing their daily workload and professional development.
• Maintenance Strategy: Oversee the Preventive Maintenance (PM) schedule for the building’s envelope, HVAC, plumbing, and electrical systems.
• Contractor Liaison: Source, vet, and manage third-party vendors for specialized maintenance, safety supplies (PPE/First Aid), and waste management.
• Capital Projects: Assist in the planning and execution of facility upgrades, equipment installations, and space optimizations.
• Budgeting: Manage the facilities budget, ensuring cost-effective procurement without compromising safety or quality.

OUR IDEAL CANDIDATE 

• Experience: You have 5+ years in a Safety or Facilities role within an industrial manufacturing environment.
• Education: You hold a Bachelor’s degree in Occupational Health and Safety, Engineering, or a related field (preferred).
• Certifications: You possess an OSHA 30-Hour certification (required); CSP or ASP certifications are highly preferred.
• Technical Expertise: You have deep knowledge of OSHA 1910 standards and air/noise regulations.
• Leadership: You have a proven track record of managing direct reports and third-party contractors.
• The ‘Safety Mindset’: You excel at finding solutions that respect production deadlines while keeping people safe.
• Project Management: You can effectively juggle facility repairs, safety audits, and contractor negotiations simultaneously.
• Communication: You are comfortable speaking to everyone from the executive board to the shop floor team to drive buy-in.

ABOUT THIS ROLE 

As the Sr. Manager of Data Engineering and Architecture, you will be a hands-on leader responsible for defining and executing the data engineering strategy, architecture, and technology stack. You will be responsible for the foundational data infrastructure that powers analytics and decision-making across the organization.

A critical part of this role will be building, mentoring, and managing a team of 3 data engineers. You will guide the team's efforts while also contributing directly to the development of our modern data warehouse in Snowflake using dbt and SQL, transforming raw data into reliable and accessible datasets. Crucially, you will spearhead the data migration efforts for our ongoing Oracle Fusion Cloud deployment, designing a robust, cohesive data ecosystem that bridges our new Oracle environment with Snowflake.

Your leadership will ensure the successful design, build, and maintenance of robust data pipelines that ingest data from a variety of internal and external sources into Snowflake. Your team's work will support reporting, dashboarding, and analysis across the company, enabling teams to make informed decisions based on trusted data. Given the green-field nature of this initiative, the role is expected to be approximately 30% technical leadership, strategy, and people management, and 70% direct, hands-on engineering and architecture.

This position is based in a hybrid work environment and requires regular in-office collaboration. It offers an opportunity to lead with modern data tools, build a high-performing team, and make a direct, strategic impact on data quality and accessibility during a massive phase of enterprise scaling.

ROLE RESPONSIBILITIES

• Data Strategy & Architecture: Define the long-term vision, strategy, and architecture for the company’s data platform. Design a cohesive hybrid architecture that maximizes the strengths of our full tech stack, ensuring it drives measurable business value and scales efficiently to support hyper-growth.

• Team Leadership & Management: Build, mentor, and manage a team of 3 data engineers, fostering a culture of technical excellence, accountability, and continuous improvement.

• Data Modeling & Transformation: Lead the team in building and maintaining robust data models using dbt and SQL that support complex analytics and reporting needs. Contribute directly as an individual contributor as needed.

• Snowflake Development: Oversee the design and optimization of the Snowflake data warehouse to ensure performance, scalability, and usability. Participate directly in key development efforts.

• Cross-Functional Collaboration: Act as the primary technical partner to analysts, business stakeholders, and data teams to deeply understand requirements and translate them into strategic engineering solutions and delivery plans.

• Performance Tuning: Guide the optimization of SQL queries and data transformations to improve execution speed and resource efficiency across the platform.

• Tooling & Automation: Identify, evaluate, and implement opportunities to automate data workflows, improve pipeline reliability, and establish a formal DataOps/MLOps framework using modern orchestration tools (e.g., Airflow, Prefect, cloud-native serverless functions).

• BI Tool Support: Ensure the team provides clean, well-structured data models to enable effective use of BI tools like Looker, Sigma, Tableau, or similar platforms.

• Pipeline Engineering: Direct the development and maintenance of scalable data ingestion pipelines that pull data from APIs and other sources into Snowflake, including exploring solutions for near real-time data feeds.

• Data Governance & Quality: Champion best practices in data governance, data lifecycle management, and dimensional modeling. Implement data validation checks, documentation standards, and lineage tracking to maintain high data integrity across all of our systems.

• Oracle Fusion Cloud Migration & Integration: Lead the complex data migration strategy for our active Oracle deployment. Architect, build, and maintain secure, high-performing data flows and syncs between Oracle and Snowflake to ensure operational continuity and analytical excellence.

OUR IDEAL CANDIDATE

• Experience: 8+ years in data engineering or related roles, with a strong focus on data modeling and pipeline development.

• Education: Bachelor’s degree in Computer Science, Engineering, Data Analytics, or a related field.

• Technical Skills:

  • Proven experience leading complex data migration or implementation projects.

  • Advanced proficiency in SQL and experience with data modeling (e.g., star/snowflake schemas).

  • Hands-on experience with dbt for building modular and testable data transformations.

  • Experience developing data pipelines using Python and workflow orchestration tools (e.g., Airflow, Prefect).

  • Deep understanding of Snowflake.

  • Demonstrated ability to design and implement a modern data architecture from scratch.

• BI & Analytics Tools:

  • Familiarity with BI platforms such as Looker, Tableau, or Sigma is helpful.

• Infrastructure & Governance:

  • Understanding of ELT/ETL workflows, data governance, and monitoring practices.

  • Experience defining and enforcing organizational standards for data quality, metadata management, and cost optimization within a cloud data warehouse (Snowflake).

• Communication & Problem Solving:

  • Ability to clearly explain technical details to both technical and non-technical stakeholders.

  • Strong analytical and debugging skills; attention to detail in code and data quality.

Nature’s Bakery is excited to announce the expansion of our manufacturing facility with the launch of a new production line dedicated to supporting our sister company - Tru Fru. This strategic investment underscores our commitment to innovation, operational excellence, and delivering high-quality products to our customers. As we embark on this new chapter, we are seeking passionate and experienced leaders to help drive the success of this initiative and ensure seamless integration with our existing operations.

Position Summary

The Senior Value Stream Manager (Senior Operations Manager supporting Tru Fru) is a pivotal leadership role responsible for overseeing end-to-end manufacturing operations across specific production lines and shifts within our Nature’s Bakery factory.  This is a Nature’s Bakery employee that will serve as the primary liaison for key manufacturing partnership with Tru Fru, ensuring seamless collaboration and mutual value creation.

You will lead cross-functional teams to deliver safe, efficient, and high-quality production while managing strategic external relationships. Your blend of operational expertise and partnership management will be critical to the site’s ongoing success and growth.

Key Responsibilities

Relationship Management

• Serve as the primary point of contact and ambassador for Tru Fru within our manufacturing partnership.
• Foster transparent, proactive communication to resolve issues and ensure operational performance meets or exceeds expectations for all parties.
• Support contract negotiations, business planning, and strategic alignment with partners.
• Drive cost-sharing initiatives and identify opportunities for joint process optimization.
• Lead structured governance routines with partner leadership, including performance reviews and recovery planning.
• Ensure site execution aligns with service level agreements and commercial commitments.

Operational Leadership

• Direct production teams across multiple lines and shifts, ensuring products are manufactured safely, efficiently, and to the highest quality standards.
• Implement daily governance and rapid escalation protocols to maintain operational stability.
• Collaborate with engineering and operations to optimize line performance and achieve design capacity.
• Oversee capacity planning, equipment utilization, maintenance, and scheduling to maximize productivity.
• Champion the Nature’s Bakery Operating System, ensuring all operational procedures are current and effective.
• Lead and support continuous improvement initiatives to drive operational excellence.

Team Leadership & Development

• Recruit, train, and mentor associates to build a high-performing, engaged workforce.
• Promote a culture of teamwork, accountability, and alignment with Nature’s Bakery’s core values.
• Develop talent pipelines and succession plans to ensure future leadership continuity.

Quality, Safety & Compliance

• Ensure all products meet or exceed quality and food safety standards.
• Lead ongoing quality and food safety improvement initiatives.
• Prepare for and support regulatory and third-party audits, maintaining full compliance with industry standards.

Site Leadership & Crisis Management

• Collaborate with site leadership to develop and execute both short- and long-term strategic plans.
• Identify and recommend new technologies and process improvements to maintain site competitiveness and operational excellence.

Qualifications

• Bachelor’s degree in Engineering, Business, or a related field required; MBA preferred.
• Minimum of 10 years’ progressive leadership experience in manufacturing, with a preference for food production environments.
• Demonstrated expertise in continuous improvement methodologies and problem-solving.
• Strong knowledge of food safety regulations and audit processes (FSMA/PCQI certification preferred).

The Good Stuff – Benefits
Our team members' physical and mental health is important to a thriving workplace. That’s why we offer the following benefits to full-time employees:

• Medical, dental, and vision insurance offered for eligible employees
• 401(k) plan with a company match that vest on day 1 of eligibility
• Paid vacation 
• Paid time off 
• Holiday pay (11 days)
• Paid short-term disability
• Paid life insurance
• Banfield Pet Insurance Discounts
• Wellness Benefits and Discounts
• Employee Assistance Program

Overview

We are seeking a highly motivated and detail-oriented GPU & Structured Cabling Project Manager to oversee and execute structured cabling projects in high-performance data center environments, with a focus on GPU and AI infrastructure. This role requires frequent travel to project sites across the country and close collaboration with engineering, construction, and IT teams.

Responsibilities:

• Manage end-to-end structured cabling projects for data centers, including planning, execution, and close-out.
• Coordinate with internal teams, subcontractors, and vendors to ensure timely and quality delivery.
• Interpret and implement cabling layouts for GPU and AI workloads, ensuring compliance with industry standards and client specifications.
• Conduct site surveys, develop scope of work (SOW), and prepare project documentation.
• Monitor project budgets, timelines, and resource allocation.
• Ensure adherence to safety protocols and quality assurance standards on-site.
• Provide regular updates to stakeholders and resolve project-related issues proactively.
• Travel frequently (up to 75%) to data center locations across the U.S.

Qualifications:

• 3–5 years of experience in structured cabling project management, preferably in data center environments.
• Strong understanding of cabling standards (TIA/EIA, BICSI) and best practices.
• Experience with GPU/AI-specific cabling layouts and high-density environments is highly desirable.
• Proficiency in reading and interpreting technical drawings and network diagrams.
• Excellent organizational, communication, and leadership skills.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• PMP or RCDD certification is a plus.
• Valid driver’s license and ability to travel extensively.

Job Type: Full-time

Benefits:

• Health insurance
• Paid time off

For more details, visit www.totaldeployment.com.

What is Coast

Coast is re-imagining the trillion-dollar U.S. B2B card payments infrastructure, with a focus on the country’s 500,000 commercial fleets, 40 million commercial vehicles, and many millions of commercial drivers. The incumbent technologies that cater to these customers are decades old, and businesses with fleets increasingly demand modern digital experiences and transparent financial services products. Coast’s mission is to deliver this at a transformational scale, beginning with the Coast Fleet and Fuel Card built on a cutting-edge spend management platform.

About the Role

We’re looking for a Manager, Customer Service & Operations to lead and grow one of the most customer-critical teams at Coast. You’ll own the day-to-day operations of our Customer Service function and partner closely on Customer Operations ensuring our customers get fast, high-quality support while we build the systems and team needed to scale.

This is a role for someone who can lead people and build process at the same time be a true player-coach who isn’t above jumping into tickets, but who also knows how to develop talent, set standards, and build a team that runs well without them in every decision.

We want someone who brings an AI-native mindset to operations: actively looking for ways to use tools, automation, and smart workflows to make the team more efficient and the customer experience better. You’ll be joining at an inflection point, and you’ll have real influence over how this function is built.

What You’ll Do

• Team Leadership & Development
• Directly manage and grow a team of Customer Service and Operations ICs
• Coach, develop, and retain top performers; run regular 1:1s, set clear expectations, and hold the team accountable to high standards
• Partner with Recruiting and People Ops to build hiring pipelines and onboard new team members as the function scales
• Build a team culture defined by responsiveness, ownership, and continuous improvement
• Customer Service Operations
• Own the end-to-end customer service experience for Coast customers across phone and Zendesk channels
• Drive performance against key metrics: missed call rate, Zendesk first reply rate, and customer NPS
• Build and continuously improve workflows, escalation paths, and playbooks. Nothing is too sacred to revisit
• Customer Operations
• Oversee or partner closely on Customer Operations workflows including chargebacks, manual payments, and deal desk processes
• Ensure accuracy and speed in time-sensitive operational tasks, especially those with direct financial impact
• Identify inefficiencies as volume grows and build scalable solutions before problems compound
• AI & Process Innovation
• Act as an AI-native operator: actively identify and implement tools, automations, and AI-assisted workflows that make the team faster and the customer experience better
• Build and maintain SOPs, playbooks, and operational documentation that outlast any individual on the team
• Continuously look for work that should be automated and then go automate it
• Cross-Functional Collaboration
• Serve as the one of the voices of the customer internally. You will need to surface themes, escalations, and product feedback to Product, Engineering, and GTM teams
• Partner with Finance and Operations leadership on reporting, headcount planning, and quarterly goal-setting.
• Represent your team’s needs clearly and advocate for resources, tooling, and process changes that drive results

What Success Looks Like

In your first year, you’ll be successful if you:

1. Build and scale a high-performing team. You will need to hire well, onboard fast, develop the people already here, and maintain team cohesion through a period of significant growth.
2. Hit the metrics that matter. Coast has consistently provided world-class customer service and that should not change as the team continues to grow and scale.
3. Drive operational efficiency — you’ve meaningfully reduced manual work through AI tools, automation, and process redesign, and the team is operating with more leverage than when you arrived.
4. Expand scope confidently — you’ve proven yourself on Customer Service and taken on Customer Operations ownership in a way that makes the hand-off feel seamless to customers and stakeholders.

Requirements

• 4–6 years of experience in customer service, customer operations, or a related operational role
• 1–2 years of direct people management experience; experience managing through a period of significant team growth is a strong plus
• AI-native mindset: you’re already using AI tools in your daily work and you’re excited to push further
• Proficiency with customer service platforms; Zendesk experience strongly preferred
• Strong analytical instincts: comfortable pulling metrics, spotting trends, and translating data into operational decisions
• Excellent written and verbal communication — clear with your team, credible with leadership, and professional with customers
• Bias toward action and process-building; you don’t wait for someone to hand you a playbook
• Comfortable in ambiguity; you can build structure where none exists without losing momentum
• Experience in fintech, payments, B2B SaaS, or financial services preferred
• Salt Lake City based; able to be in-office 3–4 days per week

Compensation and Benefits

Our salary ranges are based on paying competitively for our size and industry, and are one part of our total compensation package that also includes benefits, signing bonus, and equity. Pay decisions are based on a number of factors, including scope and qualifications for the role, experience level, skillset, and balancing internal equity relative to other Coast employees. We expect the majority of candidates who are offered roles at Coast to fall healthily within the range based on these factors.

Salary range: $90,000 – $105,000 annually

Equity Grant: Meaningful potential upside given Coast’s early-stage trajectory

Benefits Overview:

• Medical, dental and vision insurance
• Flexible paid time off (vacation, personal well being, paid holidays)
• Tools to help manage your financial wellness, including webinars, access to an equity tax advisory service, and company-sponsored 401(k)
• Paid parental leave
• $400 accessories allowance (a keyboard, mouse, headphones, etc.)
• Education stipend
• Free lunch every Friday

Coast is committed to diversity, equity, and inclusion. We are building a diverse and inclusive environment, so we encourage people of all backgrounds to apply. We’re an Equal Opportunity Employer and do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.