Are you a strategic thinker with a talent for solving problems and driving tangible business outcomes?  Do you thrive in roles where you get to obsess over consumer business growth and provide data driven insights? If this sounds like you, then we’d love to chat!

As Strategy & Operations Manager, you are responsible for driving efficient growth by providing data driven support in shaping and optimizing our global growth and marketing strategies. Your focus will be on various consumer topics such as customer acquisition, user activity, user retention, and new verticals adoption, on a global level.

Collaborating closely with Marketing Leadership and various stakeholders across the company, you will have the opportunity to obsess over our consumer growth, identify investment opportunities, and help ensure efficient allocation of spend to maximize our ROI, through rigorous monitoring of our key performance metrics.

Your ability to blend analytical problem-solving with business acumen and creative strategic thinking will be critical in steering our company toward sustained long-term success.

What you’ll be doing

• Collaborate with key stakeholders to drive our Growth and Efficiency OKRs, focusing on areas such as New Customer Acquisition, Retention, User Activity, and Cost Per Acquisition (CPA)
• Evaluate the impact of selected marketing tactics, track our brand performance and develop our marketing funnel strategies (e.g. to improve the awareness and consideration of Wolt)
• Facilitate weekly business review meetings and collaborate daily with Regional Marketing Directors and Regional Heads of Strategy & Planning
• Provide data driven insights for the allocation of our marketing budget across various channels, funnel stages and incentives, both online and offline, in order to optimize the growth of the platform
• Manage global Business Development projects, such as building new investment frameworks and scaling them across the markets
• Lead and coordinate global acceleration initiatives driven by the growth and marketing teams to help ensure consistent execution, impact and follow-up
• Facilitate knowledge exchange and maximize performance by collecting and sharing best practices across different regions and markets

 Our Humble Expectations

• You have 4+ years of work experience within similar industries, consulting, investment banking, technology or related. Experience from e-commerce, digital marketing as well as growth strategy is a plus.
• You enjoy solving problems, you are comfortable with data and have solid analytical skills and are experienced with online analytical tools (SQL a plus)
• You have experience in forecasting, financial planning & budget allocation
• You have an analytical approach when using data to design, develop and execute marketing strategies
• You have excellent Excel and data handling skills
• You have strong attention to detail and ability to own a project, work independently and ask for guidance when needed
• You do not shy away from getting your hands dirty, building and testing - you have prior experience in a fast-moving environment with a strong focus on achieving targets and getting things done
• You communicate clearly and concisely in written and verbal comms and are fluent in English

Role Overview

As an Associate Manager in PSS QA Engineering Services, you will be a key part of our global leadership team, shaping and delivering exciting services that provide real value to our studios, and contribute meaningfully to the future of PlayStation and the gaming industry.

You will lead our talented, multi-cultural, and engaged ALM Support team, owning the strategic service direction and supporting the team as they develop their skills and reach their full potential.

ALM Support acts as the backbone of PlayStation’s development infrastructure, managing the enterprise ALM systems and workflows (like Jira and TestRail) that allow our studios to track progress, manage quality, and ship world-class games.

What You'll Be Doing

• Leadership of staff in multiple regions as part of the global ALM Support team and wider PlayStation Studios QA Engineering pillar

• Overseeing the technical configuration and health of our global Jira and TestRail instances, ensuring they are optimised to meet the unique needs of our studios

• Responsible for staff recruitment, selection, training, development, and regular performance reviews

• Ongoing coaching and mentoring as required, and recognition of successes

• Ensuring effective and efficient operational service delivery to our studios, using data and service metrics to help the team track our progress, and continually improve the quality of support we provide

• Defining and managing team budgets and resources thoughtfully, using data to ensure a sustainable workload and healthy balance for the team

• Supporting the Engineering leadership team in the creation of plans and strategic approaches to achieve PSS QA and overarching Studio Business Group goals

• Advocating for SIE’s cultural values and fostering an inclusive environment where everyone can do their best work.

• Collaborating with global QA leadership peers to promote knowledge sharing, and cultivate innovation and success within PlayStation Studios QA and its partners

Who You'll Work With

• PlayStation Studios QA leadership

• Studio heads, production teams, and internal studio QA managers

• Internal and external partner test teams and leads

• Sibling teams within the Global Creative, Technology and Services group

Your Background

• Experience in staff development and leadership of a global team in a managerial role

• A solid understanding of the Software Development Lifecycle and all related processes

• Experience owning a technical service both operationally and strategically

• Comfortable managing budgets and planning resources.

• Solid communication - strong business writing, public speaking and presentation, and listening skills.

• Willingness to advocate and lead via SIE cultural leadership values: Communication, Innovation, Collaboration, Inclusion

Beneficial Experience

• Management of a busy technical Service Desk

• A good understanding of quality assurance techniques, and testing methodologies

• Solid gaming industry appreciation and understanding

• Deep PlayStation and other console platform knowledge

• Cross-cultural/global working experience

• Technical/administrative experience of supporting ALM enterprise tools - Jira, Confluence, TestRail, etc - ideally within a Service Desk environment

• Ability to see a task through to completion, on time and to expected quality

Desirable Qualifications

• Formal management and/or project management qualifications

• ITIL Service Management

• Service Desk Management (SDI/SDA)

We recognise that talent comes in many forms. If you’re excited about this role but don’t tick every single box, we’d still love to hear from you!

Role Overview

As an Associate Manager in PSS QA Engineering Services, you will be a key part of our global leadership team, shaping and delivering exciting services that provide real value to our studios, and contribute meaningfully to the future of PlayStation and the gaming industry.

You will lead our talented, multi-cultural, and engaged ALM Support team, owning the strategic service direction and supporting the team as they develop their skills and reach their full potential.

ALM Support acts as the backbone of PlayStation’s development infrastructure, managing the enterprise ALM systems and workflows (like Jira and TestRail) that allow our studios to track progress, manage quality, and ship world-class games.

What You'll Be Doing

• Leadership of staff in multiple regions as part of the global ALM Support team and wider PlayStation Studios QA Engineering pillar

• Overseeing the technical configuration and health of our global Jira and TestRail instances, ensuring they are optimised to meet the unique needs of our studios

• Responsible for staff recruitment, selection, training, development, and regular performance reviews

• Ongoing coaching and mentoring as required, and recognition of successes

• Ensuring effective and efficient operational service delivery to our studios, using data and service metrics to help the team track our progress, and continually improve the quality of support we provide

• Defining and managing team budgets and resources thoughtfully, using data to ensure a sustainable workload and healthy balance for the team

• Supporting the Engineering leadership team in the creation of plans and strategic approaches to achieve PSS QA and overarching Studio Business Group goals

• Advocating for SIE’s cultural values and fostering an inclusive environment where everyone can do their best work.

• Collaborating with global QA leadership peers to promote knowledge sharing, and cultivate innovation and success within PlayStation Studios QA and its partners

Who You'll Work With

• PlayStation Studios QA leadership

• Studio heads, production teams, and internal studio QA managers

• Internal and external partner test teams and leads

• Sibling teams within the Global Creative, Technology and Services group

Your Background

• Experience in staff development and leadership of a global team in a managerial role

• A solid understanding of the Software Development Lifecycle and all related processes

• Experience owning a technical service both operationally and strategically

• Comfortable managing budgets and planning resources.

• Solid communication - strong business writing, public speaking and presentation, and listening skills.

• Willingness to advocate and lead via SIE cultural leadership values: Communication, Innovation, Collaboration, Inclusion

Beneficial Experience

• Management of a busy technical Service Desk

• A good understanding of quality assurance techniques, and testing methodologies

• Solid gaming industry appreciation and understanding

• Deep PlayStation and other console platform knowledge

• Cross-cultural/global working experience

• Technical/administrative experience of supporting ALM enterprise tools - Jira, Confluence, TestRail, etc - ideally within a Service Desk environment

• Ability to see a task through to completion, on time and to expected quality

Desirable Qualifications

• Formal management and/or project management qualifications

• ITIL Service Management

• Service Desk Management (SDI/SDA)

We recognise that talent comes in many forms. If you’re excited about this role but don’t tick every single box, we’d still love to hear from you!

As a Data Science Manager, you will lead both people and innovation in experimentation and causal inference, helping shape the future of decision-making and product innovation at SIE. This is a hands-on leadership role blending technical depth with managerial responsibilities. You will drive cutting-edge research in experimentation methodologies while mentoring and guiding a team of data scientists. You’ll be responsible for elevating our experimentation strategy, fostering a culture of curiosity and rigor, and helping cross-functional teams deliver player-first experiences through strong evidence-based decisions.

What You’ll Be Doing:

• Lead a team of data scientists focused on experimentation and causal inference; provide technical direction, career development, and mentorship.
• Drive innovation in experimentation research by developing and overseeing new methodologies and frameworks that improve the quality, speed, and scalability of experiments.
• Guide the advancement of experimentation infrastructure and tooling, incorporating statistical and machine learning methods to refine analysis capabilities.
• Partner with product managers, game studios, and business leaders to identify high-impact experimentation opportunities and ensure alignment with PlayStation’s strategic goals.
• Act as a thought leader in experimentation and causal inference, evangelizing best practices and fostering learning across teams.
• Contribute directly to research and prototyping of novel experimentation techniques that address complex real-world constraints, such as user behavior variability and data limitations.
• Champion the growth of a data-driven culture by advocating for experimentation standards, ethical practices, and reproducibility.
• Represent the team’s insights, innovations, and impact across the broader data science and product communities within PlayStation.
• Stay abreast of emerging developments in experimentation, causal inference, and applied machine learning to continuously evolve our capabilities.

What We’re Looking For:

• Master’s Degree or equivalent experience in Applied Math, Economics, Statistics, Computer Science, or related field. Ph.D. or equivalent experience preferred.
• Strong familiarity with the gaming industry and contemporary gaming experiences.
• 6+ years of experience in data science, including hands-on work in experimentation, with at least 2+ years in a formal people management or technical leadership role.
• Proven track record of leading experimentation innovation and scaling frameworks within a dynamic business environment.
• Proficiency in SQL and statistical programming languages (e.g., R or Python), especially for causal inference, experimental analysis, and scalable modeling.
• Expertise in causal inference techniques and designing both randomized and quasi-experiments.
• Demonstrated ability to collaborate cross-functionally and influence data strategies that inform business and product decisions.
• Excellent communication and storytelling skills, especially in conveying complex concepts to non-technical stakeholders.
• Experience working with modern data engineering and visualization tools (e.g., Airflow, Git, Tableau, MicroStrategy).
• A strong sense of ownership and an inclusive leadership style that encourages collaboration and innovation.

Role overview:

The Internal Communications team’s goals are to engage and inform our PlayStation employees globally and to create a seamless internal employee experience that’s on par with our external brand.

With a particular focus on high quality, tone, and measurement, you’ll be part of a team that aims to reach the right employees at the right time, using the most engaging content on the most effective channels, as well as delivering internal experiences and events that are unique to SIE.

The Internal Communications and Engagement Manager role will report to the Senior Manager, Internal Communications and Engagement, and work alongside the wider team to deliver PlayStation’s internal communications and employee engagement strategy.

What you'll be doing:

• With the support of the Senior Manager, Internal Communications and Engagement work across key communication channels and campaigns
• Create high quality content that is relevant, easy to understand, and playful
• Advise stakeholders and departments across the business on the best internal communications approach, to help them achieve their goals in respect to what employees think, feel and do for key areas of the business including IT, Facilities, InfoSec, Legal, and Finance
• Design and execution of internal communications campaigns and events
• Support the delivery of global and regional campaigns, events and employee engagement initiatives tied to product launches
• Manage employee sweepstakes linked to product launches, including communications, processes, and fulfilment
• Daily use of content management systems (e.g. intranet, digital signage, email distribution) to schedule content
• Manage the end-to-end process of regular engagement campaigns, e.g., distribution of game codes for SIE employees, annual holiday gift distribution
• Analyze the effectiveness and impact of channels and campaigns to improve employee communications and provide insights on the most effective ways to reach employees

What we're looking for:

• 5+ years’ experience (or equivalent) in internal communications, preferably within the technology or entertainment industries
• BA or equivalent experience in communications, journalism, PR, marketing, or languages is an advantage, though other degrees are acceptable
• Experience working in a fast paced, high-profile environment and organisations
• Understanding of the gaming sector; experience within gaming, entertainment, or technology strongly preferred but not required
• A creative candidate with excellent written and verbal communication skills
• Adaptable writing style with ability to switch tone of voice as appropriate
• Creative skills including Photoshop, graphic manipulation and creation, basic video editing skills, basic HTML
• Demonstrative internal communication campaign design and delivery
• Demonstrative internal communication channel management and development
• Content Management System experience
• Good interpersonal skills and able to build positive relationships, enabling effective collaboration
• Resilient and bold to ensure initiatives achieve their full benefit
• Adaptable attitude with the ability to think quickly as situations change / demands alter
• Business acumen – deep insight and a thorough understanding of the business environment/industry in which the business operates

 Benefits:

• Discretionary bonus opportunity
• Hybrid Working (within Flexmodes)
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

Manager, Partner Sourcing - 12 Month FTC Maternity Cover

PlayStation Studios’ Partner Sourcing Group delivers class-leading service, tools, process, and support to our development teams and provides internal coordination and cost efficiencies to the overall business. The PSG serves as the central force that aligns various business functions towards a unified objective: ensuring the swift and seamless onboarding of our partners.

PSG seeks a Manager of Partner Sourcing to join our team. You will work with the Director of Partner Sourcing to deliver concierge services for SIE’s studio clients. Additionally, you will lead a team of Specialists providing support across the business and to vendor partners.

Your role includes managing concierge services and coordinating efforts among vendors, studio clients, and business partners in Information Security, IT, Finance, and Legal.

Responsibilities

• Manage a team of Specialists – and ensure high touch, low friction concierge support to both development studio and internal business partners
• Collaborate closely with internal stakeholders, such as Studio Outsourcing Managers, InfoSec Analysts, Finance, and Legal, to ensure that Partner arrangements align with project requirements, budgets, and organisational policies
• Identify opportunities and drive process improvements and risk mitigation for how the team operates and delivers its services.
• Maintain a comprehensive database of vendor engagements, and associated costs and provide metrics as needed to PSS colleagues.

Qualifications

• 8+ years of experience in Partnerships, Outsourcing Management, Business Analytics, or similar
• Excellent team leadership and mentorship skills, with a record of enabling a team to do their best work and provide exceptional service
• Record of delivering scalable solutions and driving process improvements in the development or publishing of AAA video games
• Excellent negotiation, communication, and interpersonal skills; able to build strong relationships with internal and external stakeholders
• Meticulous attention to detail, ensuring accuracy and consistency in all aspects of work, from documentation to execution

Partner Operations Manager (Studios) - 12 Month FTC Maternity Cover

PlayStation Studios’ Partner Sourcing Group delivers class-leading service, tools, process, and support to our development teams and provides internal coordination and cost efficiencies to the overall business. The PSG serves as the central force that aligns various business functions towards a unified objective: ensuring the swift and seamless onboarding of our partners.

PSG seeks a Manager of Partner Sourcing to join our team. You will work with the Director of Partner Sourcing to deliver concierge services for SIE’s studio clients. Additionally, you will lead a team of Specialists providing support across the business and to vendor partners.

Your role includes managing concierge services and coordinating efforts among vendors, studio clients, and business partners in Information Security, IT, Finance, and Legal.

Responsibilities

• Manage a team of Specialists – and ensure high touch, low friction concierge support to both development studio and internal business partners
• Collaborate closely with internal stakeholders, such as Studio Outsourcing Managers, InfoSec Analysts, Finance, and Legal, to ensure that Partner arrangements align with project requirements, budgets, and organisational policies
• Identify opportunities and drive process improvements and risk mitigation for how the team operates and delivers its services.
• Maintain a comprehensive database of vendor engagements, and associated costs and provide metrics as needed to PSS colleagues.

Qualifications

• 8+ years of experience in Partnerships, Outsourcing Management, Business Analytics, or similar
• Excellent team leadership and mentorship skills, with a record of enabling a team to do their best work and provide exceptional service
• Record of delivering scalable solutions and driving process improvements in the development or publishing of AAA video games
• Excellent negotiation, communication, and interpersonal skills; able to build strong relationships with internal and external stakeholders
• Meticulous attention to detail, ensuring accuracy and consistency in all aspects of work, from documentation to execution

Location Preference: Europe / East Coast U.S. 

We are looking for a Principal Manager to join our Development Strategy team at PlayStation Studios. The Development Strategy team plays a key role in PlayStation Studios by working directly with game studios to discover, organize, and communicate status of their titles.  
 
This role is integral to the portfolio title review process across all PlayStation Studios globally. This includes tracking and reporting on multiple projects in various development stages, coordinating internal reviews, assisting in collecting and reviewing materials, and driving follow-up actions. You will work closely with development teams, and leadership to ensure smooth communication and effective project support.  

Responsibilities

• Conduct periodic title reviews travelling onsite at studio locations globally as well as virtually. 
• Drive title review preparations, including partnering with studios and coordinating with other internal groups such as user research, publishing, forecasting, and finance. 
• Foster positive relationships by building trust and drive alignment across development teams, executive leadership, and support groups.  
• Partner with studio leadership to gain a holistic understanding of the game and studio goals to then provide actionable insights at key moments throughout the development lifecycle. 
• Collect and share best practices by working with and learning from PlayStation’s collection of world class studios. 
• Take on the role of interpreter, diplomat, and advocate for the title review process to increase transparency with all stakeholders.   
    

Qualifications

• Minimum of 6 years of experience in game production. 
• Strong understanding of the game development lifecycle and industry best practices across multiple game types, genres, platforms, and business models. 
• Ability to review and analyze development stage deliverables; creative, financial, and business-related, and assist in determining if a wide range of different games are tracking as expected and according to schedule. 
• Well organized and analytical, with a strong emphasis on communication, presentation, and interpersonal skills. 
• Ability to prioritize, plan, and execute simultaneously across multiple projects with varying stakeholders. 
• Familiarity working with global teams across different time zones.  
• Experience with tools for user research, playtesting, and metrics analysis.  
• Adaptable, curious team player, capable of working collaboratively or independently as required by the task.  
• Leadership or managerial experience is a plus.  

Relocation supported to a suitable location with an SIE entity. 

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. 

Senior Manager, Content Personalization

San Mateo or San Diego  (hybrid)
OR
London, UK (hybrid) 

Role overview:

As the Senior Manager, Content Personalization you will be part of the PlayStation Store team responsible for showcasing the incredible range of gameplay experiences on the PlayStation Store to over 100 million loyal gamers. Your mission will be to personalize the player experience across the Store, helping players to find their perfect next game, drive higher engagement and conversion rates and deliver incremental revenues. 

You will leverage your deep expertise in digital commerce, to develop a deep understanding of our customers and our players’ behavior. Your analytical skills and creative thinking will help you drive experimentation at scale, both leading and supporting personalization tests.

You will monitor and optimize customer experiences across omnichannel touchpoints, including console, app, and web storefronts. By identifying market-level opportunities, you will support teams in enhancing player engagement and conversion through highly personalized experiences. Your hands-on approach will involve systematically developing hypotheses to test and optimize performance, setting up and executing tests with well-defined goals and KPIs to drive commercial growth. With a growth mindset, you will foster a culture of continuous improvement, sharing best practices and insights across the organization. 

Highly collaborative, you will partner with stakeholders across D2C, GM/GSBO, and Product teams to develop a world-class player experience. You will deliver a well-defined program of work through agreed roadmaps, contributing to Store strategy and development as part of the extended Store Leadership Team. 

What you’ll be doing:

• Drive Impact via Personalization: Establish yourself as a trusted leader of the personalization cross-functional pod; experimenting at scale helping design, develop and deliver tests to drive positive impact to our customers and the business.
• Develop & Deliver a Content Personalization Strategy: responsible for developing and delivering a content personalization roadmap that enhances experiences across the PlayStation storefronts driving incremental revenues and commercial growth. 
• Design, Evaluate and Report Results: be an authority on personalization data and test results, establishing clear frameworks and guidelines to help evaluate the impact of personalization. Work closely with Product and Analytics teams to further refine reporting dashboards in order to increase valuable insights and produce actionable insights and data-backed recommendations. 
• Translate Strategy into Action: accountable for translating strategy and plans into OKR frameworks, building well defined programmes to positively impact objectives. Establishing and developing a clear set of KPI’s with stakeholders to ensure alignment with the Store Strategy and Mid-Range Plans. 
• Foster Continuous Improvement: develop best practices and function as the subject matter expert on content personalization across the business, further supporting the development of a data driven culture of continuous improvement. Work closely with Store teams to stay abreast of commercial priorities and further understand how players are responding to commercial executions and campaigns. 
• Evaluate and Report Results: Work with the Personalization pod to evaluate results, help determine the statistical significance of tests and assess the impact on incremental revenue and other KPIs. Help develop detailed insights and reporting on tests to highlight performance impact and produce actionable insights and data-backed recommendations. 
• Collaborate Across Teams: Collaborate with teams across the business, including the Store, D2C, GM/GSBO, and Product Teams, to build strong relationships and to deliver against insights, plans, and recommendations. Ensure all plans align with brand and marketing guidelines. Work with Matrix teams to foster a collaborative global and local hybrid culture that encourages and supports high performance, creativity, innovation, and data led decision making.  
• Understand Industry Trends: Stay abreast of trends and best practices in digital commerce. Keep up to date with emerging industry trends, and best practices to bring fresh, innovative ideas to the business. 
• Team leadership: lead, coach, and mentor a team of two global personalization specialists, providing guidance and feedback to deliver impact and achieve objectives.

What we’re looking for:

• The ideal candidate will have a minimum of 12 years’ experience in digital media entertainment - working across commerce and personalization, a passion for understanding customers and strong commercial instincts supported with a demonstrable experience of delivering commercial impact and growth. 
• Proven experience in people management, including leading teams, performance coaching, and fostering professional development.
• Adept at using data and analytics to develop a deep understanding of customer trends, with experience of creating programs of work to continuously personalize and improve customer interfaces and experiences. 
• Strong background of experimentation and experience of refining testing and experimentation methodologies and frameworks to deliver against KPIs in a scaled growth business. 
• Excellent data and analysis skills and comfort using analytics tools to understand and synthesize results and identify commercial opportunities. 
• Exemplifies a systematic, disciplined, and logical approach to problem solving, whilst also considering innovative and creative options.
• Extensive experience of working in a direct-to-consumer digital or e-commerce business, in either the Retail, FMCG, Media or Tech verticals. A passion for the games industry and gaming is desired but not essential. 
• Exceptional interpersonal skills, with demonstrable experience working in tandem across commercial and product teams. The ability to work collaboratively at a local and global level in a hybrid environment is also important. This individual should also be comfortable working across multiple levels in an organization and communicating with large groups of colleagues and senior stakeholders effectively. 
• Experience of working collaboratively across sales, marketing, and insight teams to develop and deliver programs of work and further comfort in working with Product and Engineering Teams to propose product and functionality enhancements. 
• Bachelor’s degree or equivalent in Math, Marketing, Data Science or Business Analytics 
• Experience and comfort of delivering in a high energy, fast paced and changing environment.

Role Description:

We are looking for an independent, dedicated Lead or Senior Lead: Machine Learning to join the Visual Computing Group (VCG). This role contributes to redefining game play and live streaming through advanced R&D. VCG’s mission is to design and deploy advanced neural networks and machine learning (ML) for game rendering and streaming systems of SIE that exceed the state-of-the-art in runtime efficiency, visual quality and latency. 

Who Are You?

• You have a demonstrated ability in managing high performance research teams in the field of ML or Graphics
• You are a dynamic and visionary leader with a passion for building and leading high-performance teams.
• Your leadership style is grounded in clear communication, inspiration, and empathy.
• You possess the ability to motivate and empower your team, fostering an environment where creativity and collaboration thrive.
• A strong advocate for personal and professional growth, you ensure that every team member feels valued and heard.
• Your approach to leadership is proactive, adaptable, and driven by a deep commitment to the success of both your team and the organization.
• Experience in coaching and mentoring team members, fostering an inclusive and collaborative work environment.
• You have the courage to speak up and take smart risks
• You have strong and well-formed technical ideas that are weakly held; you can discuss, listen and participate in a passionate debate.
• You are experienced in managing team communications in a large organization

What Do You Do?

• As a Manager / Senior Manager within the Visual Computing Group, you will lead a multidisciplinary team of machine learning engineers and researchers focused on neural-assisted game rendering.
• You will be responsible for coordinating the build, prototyping, development and integration of brand new visual computing technologies into our products.
• Your role also involves managing project timelines, ensuring high-quality work, and collaborating with multi-functional teams to drive innovation.
• You will also play a key role in aligning the team’s work with the overall strategic objectives of the company, balancing the demands of ongoing projects with the need for continuous improvement and technical debt management.
• You will meet with collaborators to build partnerships and establish positive and trustworthy relationships.

What Knowledge Do You Have?

Domain Expertise:

• Extensive technical experience and track record of accomplishments within various areas including intelligent systems, visual computing, real-time graphics processing within game engines, or graphics.
• Proven track record in managing and delivering sophisticated projects within these areas.

Technical Skills:

• Proficiency in programming languages and tools relevant to visual computing (e.g., C++, Python, OpenGL, DirectX).
• Familiarity with machine learning frameworks and their application in visual computing
• Knowledge in computer vision and machine learning: advanced neural network architectures applied to image analysis and video processing (diffusion models, transformers, distribution alignment, advanced loss functions for computer vision problems)
• Knowledge in game engine rendering: knowledge of the stages of the game rendering pipeline, examples in UE5 or similar, knowledge of ray tracing or path tracing, advanced machine learning methods for global illumination, path tracing, frame interpolation and super-resolution in game rendering

Educational Background:

• A degree in Computer Science, Engineering, or a related field, or equivalent experience; advanced degrees are a plus.

Industry Knowledge:

• Up-to-date with the latest trends and technologies in one or more of: machine learning, computer vision, game engine rendering.
• Experience in the interactive entertainment industry or a related field is highly desirable.

Benefits:

• Discretionary bonus opportunity
• Hybrid Working (within Flexmodes)
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

Role Overview - 12m FTC (Maternity Cover)

The Global Marketing, Sales, and Business Operations (GMSBO) division brings together a global staff with a passion for engaging gamers with PlayStation’s extraordinary intellectual property. With teams in countries across the globe, we recognise the importance of balancing local relevance with a global perspective. Across our marketing, Direct to Consumer, channel partners, and services business, we work together to bring the best of the PlayStation experience to markets and channels around the world. 

As part of GMSBO, the Executive Portfolio Management Office (EPMO) has a remit for supporting strategic initiatives to ensure coordinated action and execution. The core areas of focus are goals tracking, organisational alignment, knowledge management, process improvement, and initiative management. Further, the team coordinates and runs project plans for division activities related to bringing products to market in both new and known capacities and enable processes to create alignment and efficiency. 

The Process Optimisation team within the EPMO is seeking a team manager (Contracted) for maternity backfill in a role that combines strong manager expertise in roles of deep process analysis and change management capabilities to drive impactful, sustainable transformation across complex business and system environments.  

Operating within a fast-paced, dynamic environment, this individual will engage with senior leaders and cross-functional teams on high-impact process redesign initiatives that demand discretion, analytical rigor, and strategic influence. 

What you'll be doing:

• Lead and develop a globally distributed Process Optimisation team, managing capability, performance, and growth across process mapping, redesign, change management, and continuous improvement disciplines. 
• Own team capacity planning and resource allocation, ensuring effective assignment of work across a portfolio of process optimisation initiatives aligned to business priorities. 
• Act as the primary EPMO point of contact for process optimisation demand intake, evaluation, prioritisation, and backlog management, ensuring alignment to strategic objectives and portfolio needs. 
• Oversee delivery of a portfolio of process-related initiatives, ensuring consistency, quality, and alignment with organisational goals, while maintaining visibility of progress, risks, and outcomes. 
• Step into initiatives as needed to lead, support, or unblock delivery, particularly for complex or high-priority efforts, operating flexibly across program and project-level activities. 
• Drive delivery across key areas including process assessment, mapping, redesign, change management, and continuous improvement, ensuring structured and repeatable approaches. 
• Establish and evolve ways of working, standards, and governance for process optimisation within the EPMO, aligned to broader portfolio and project management practices. 
• Lead the development and scaling of the Process Center of Excellence (CoE), including methodologies, tools, templates, repositories, and best practices. 
• Support the creation and rollout of the Change Management CoE, establishing consistent approaches to change enablement, stakeholder engagement, and adoption. 
• Lead and evolve a continuous improvement (CI) self service, including identification, prioritisation, and delivery of improvement opportunities and management of an opportunity backlog. 
• Partner with Strategic Portfolio Operations and EPMO leadership to ensure alignment between demand, prioritisation, and resource planning, contributing to overall portfolio transparency and effectiveness. 
• Act as a trusted advisor to senior stakeholders, facilitating alignment, providing structured recommendations, and supporting complex decision-making across cross-functional teams. 
• Drive a culture of operational excellence, continuous improvement, and data-driven decision-making, ensuring measurable value delivery from process initiatives. 
• Ensure delivery aligns with EPMO governance, supporting activities across the full lifecycle from intake and planning through execution, monitoring, and retrospective. 

What we're looking for:

• Proven experience leading teams delivering process optimisation, transformation, or continuous improvement initiatives in complex, matrixed organizations. 
• Strong experience managing demand intake, prioritisation, and resource allocation across a portfolio of work. 
• Demonstrated ability to balance team leadership with hands-on delivery, stepping into projects where needed. 
• Experience building or contributing to Centers of Excellence (CoE), including development of methodologies, standards, and best practices. 
• Strong understanding of process optimisation disciplines, including process mapping, redesign, change management, and continuous improvement. 
• Experience working within or alongside PMO structures and matrixed organisations, with familiarity in governance, intake, and portfolio processes. 
• Strong analytical and problem-solving skills, with the ability to identify opportunities and translate them into actionable initiatives. 
• Excellent stakeholder management and communication skills, with the ability to influence at all levels of the organization. 
• Proficiency with process, project, and change management tools (e.g., Visio, Signavio, Wrike, MS Project, Prosci, or equivalent). 
• Bachelor’s degree in Business, Engineering, or a related field. 
• Project Management and/or Lean Six Sigma certifications are a plus. 
• Highly adaptable, with the ability to operate effectively in fast-paced, ambiguous, and evolving environments.

Benefits:

• Discretionary bonus opportunity
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. 

We are looking for a creative, diligent Senior Software Engineering Manager who will be responsible for driving the engineering teams researching and developing the next generation of PlayStation's testing technology. This technology - including automation tools, framework and CI infrastructure - is used to analyze the quality of front end workflows on the PS5.

As a Senior Manager, Software Engineering (Quality Engineering), you will lead and develop a team responsible for ensuring high-quality software delivery across multiple products and platforms. This role shapes quality strategy, drives engineering excellence, and enables efficient, reliable release processes. You will work cross-functionally and lead a distributed team across locations, embedding quality practices throughout the development lifecycle. The position entails collaboration with quality management leadership, different internal departments, as well as open source software communities. Together we will build an environment oriented to trust, open communication, creative thinking and cohesive team effort. You will also work closely with your peers and leadership to establish project prioritisation, team goals and overall quality.

What you'll be doing:

• Lead, mentor, and develop a distributed team of quality engineers across multiple products and platforms.
• Manage and support remote team members, fostering effective collaboration across geographically dispersed teams.
• Define team member development and career path opportunities with team members and mentor them to achieve goals.
• Monitor and review everyone’s performance, deliver regular performance appraisals.
• Manage team capacity planning, hiring, onboarding and ensure effective succession planning for your teams.
• Lead day-to-day activities of engineering team using Agile/Scrum methodology.
• Define and implement quality engineering strategy, vision, and best practices to support reliable and efficient software delivery.
• Partner with product and development teams to define test strategies, acceptance criteria, and release plans.
• Identify, assess, and communicate risks to delivery timelines and product quality.
• Lead all aspects of delivery for general technical architecture and infrastructure to support the continued development of projects, including tools and pipelines.
• Research and craft new tools for overcoming inefficient processes by automating work.
• Advocate for reducing technical debt, improving test coverage, and maintaining engineering standards.
• Lead retrospective analysis of activities and champion continuous process improvement.

What We’re Looking For:

• At least five years in a people management role. Proven success in people management including mentorship. Past experience supervising people managers is strongly preferred.
• Effective leading of multiple Agile teams in quality and testing engineering domains. (Software engineering managers with deep experience and understanding of testing groups and processes should also apply.)
• Outstanding verbal and written communication skills, which encompass presenting to senior leadership, product managers, software engineers, project managers, and customers.
• Significant experience with software engineering practices, software automation and testing systems (for example, Jenkins).
• Proficient in Python programming. Enough C++ experience to provide guidance in larger architectural discussion and occasional code review.
• A solid understanding of the software development lifecycle, and applying proven software methodologies to testing and driving reductions in technical debt.            

Nice-to-haves

• Machine learning background.
• Prior experience with console or PC game development.
• Past experience with cloud computing and containerization.
• Development and debugging tools experience on Windows.

Senior Technical Accounting Manager

London, UK (Hybrid)

The Senior Technical Accounting Manager role is an individual contributor leadership role that will lead and drive technical accounting initiatives to ensure continued compliance with relevant accounting standards and regulations. The role will report to the Director, Technical Accounting, Finance Governance and Compliance.

The role's responsibilities would include the following:

• Accounting policy alignment, documentation and maintenance

• Accounting treatment assessment and memorandum documentation & review

• New accounting standards adoption including ESG

• Coordination of "deals desk" to capture all unusual significant contracts subject to accounting treatment assessment

• Support M&A activity from technical accounting assessment perspective including review of contract drafts

• Establishment of cross functional business team relationships to understand relevant factual details relevant to accounting assessment matters

• Working closely with local and group external auditors as part of accounting treatment assessment memorandum reviews

• Review and assessment of assumptions used as part of estimations

• Serve as main accounting contact related to legal matters

• Support FP&A and planning teams in determining forecast / budget impact from accounting treatment perspective

• Execution of SOX controls relevant to Technical Accounting activities

• Address ad-hoc accounting treatment questions from accounting, business planners and forecasting teams

• Establishment of training curriculum for accounting teams and establishment of knowledge base

The following qualifications, experience and personal attributes are required:

• Bachelor's degree in accounting, business, finance or related field.

• Active CPA or equivalent license

• Manager level public accounting experience

• 8 - 12 years of progressive experience in Technical Accounting either with Big 4 technical accounting advisory or in practice

• Extensive experience in interpreting IFRS and USGAAP (and or UKGAAP) accounting standards and applying it to unique real-world business fact patterns

• Previous experience with retail, SaaS, software, entertainment and or technology companies

• ESG regulatory framework experience

• Experience with managing and driving projects working with cross functional teams

• Strong communication and interpersonal skills. Highly motivated, self-driven, pro-active and pragmatic

We are seeking a candidate to join our game integration platform to bring gameplay and platform experiences closer together! As a team member for the Partners Platform, you will have the opportunity to work at the intersection of Business and Engineering on the PlayStation SDK Windows Delivery tooling.

You'll be responsible for helping to develop SDK Manager Windows Application, co-ordinating with business and engineering to help improve the relationship between SIE and our Game development and publishing Partners..

Role overview:

We are seeking a skilled C# Software Engineer to design and develop Windows-based applications that support the delivery and integration of SDK components for Sony PlayStation platforms. This role requires strong experience in C#, along with solid knowledge of C and C++ for low-level integration and performance-critical components.

What you'll be doing:

• Design, develop, and maintain Windows desktop applications using C# and the .NET framework
• Build tools and interfaces to support integration and delivery of PlayStation SDK components
• Work with native code (C/C++) to interface with low-level systems and SDK libraries
• Collaborate with cross-functional teams including platform engineers and SDK developers
• Debug, optimize, and improve performance across managed and unmanaged code
• Create and maintain technical documentation for internal tools and SDK workflows
• Ensure code quality through testing, code reviews, and best engineering practices
• Support build systems, packaging, and deployment of SDK-related deliverables

What we're looking for:

• Strong proficiency in C# and the .NET ecosystem (e.g., WinForms, WPF, or similar)
• Solid experience with C and C++ (memory management, pointers, native integration)
• Experience developing Windows desktop applications
• Familiarity with interop techniques (P/Invoke, C++/CLI, or similar)
• Understanding of software architecture and design patterns
• Experience with debugging tools for both managed and native code
• Knowledge of version control systems (e.g., Git)
• Strong problem-solving skills and attention to detail

Desirable Skills:

• Experience working with SDKs or developer toolchains
• Familiarity with console development environments, especially Sony PlayStation platforms
• Knowledge of build systems (e.g., CMake, MSBuild)
• Experience with performance profiling and optimization
• Understanding of security and compliance requirements in SDK distribution
• Process Optimization: Continuously refine and improve program management processes to enhance efficiency and team productivity.

Preferred Qualifications:

• Experience in Game Industry
• Familiarity with game development, cloud platforms, DevOps, and CI/CD pipelines is a plus

Benefits:

• Discretionary bonus opportunity
• Hybrid Working (within Flexmodes)
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

Role overview:

Our team, PlayStation Studios' International Production & Localisation (IPL), is looking for a Senior Manager to lead our global Production and Localisation QA teams and drive excellence and innovation in the services we offer!

We partner with PlayStation Studios and external development teams, providing best-in-class localisation, production and LQA solutions that enable them to deliver outstanding games to a global audience!

Reporting into the Senior Director, International Production & Localisation, you will play an integral part in finding opportunities to drive innovation, increase operational efficiency, and further develop our core expertise in all aspects of localisation production, localisation QA, and international publishing. You will lead two critical functions - Production and LQA – driving seamless collaboration and shared excellence across teams.

What you’ll be doing:

• Lead IPL’s global Production and Localisation QA teams, ensuring they deliver high-quality work on time and on budget while achieving personal and departmental growth
• Build strong partnerships across PlayStation Studios, working closely with game creators to ensure their goals and needs are met
• Oversee multiple simultaneous projects, refining production processes and LQA methodologies whilst identifying dependencies, trade-offs and resolving risks
• Define excellence for localisation production and LQA services, establishing best practices and driving innovation across both functions, particularly around emerging technologies and automation
• Cultivate a high-performing, collaborative team culture with a focus on continuous improvement, upskilling, and shared learning
• Navigate organisational change as we evolve our services and capabilities, making strategic decisions to ensure alignment with business goals
• Contribute to key planning processes including budgets and operating plans, managing resource allocation and analysing data to identify optimisation opportunities
• Work across PlayStation Studios and SIE to understand needs, coordinate R&D efforts, and spearhead initiatives that strengthen our capabilities and support long-term strategic goals
• Foster cross-functional knowledge sharing, building mechanisms that drive transparency and collaboration across teams and studios
• Develop and promote the team's cultural pillars and departmental initiatives that reinforce what makes IPL a great team

What we are looking for:

• 10+ years' experience in games production or development roles with a successful track record delivering AAA titles
• Strong knowledge of both localisation production and QA, with understanding of current industry trends, emerging technologies, and automation in both subject areas
• Deep understanding of game development lifecycle, production methodologies, best practices and tools across multiple genres, platforms and business models
• Experience integrating new teams or functions into existing organisations and leading through organisational change
• Experience successfully leading, motivating and developing diverse, high performing teams across different cultures and time zones
• Excellent communication skills and ability to partner effectively across all levels of the organisation
• Strong project management skills with ability to prioritise and manage complex operational issues across multiple projects and partners
• Curiosity and aptitude for evaluating and adopting new technologies, with strong desire to optimise processes and drive continuous improvement
• Comfortable navigating ambiguity and adapting as conditions change in fast-paced environments
• Passion for games with extensive knowledge of the gaming market and good commercial acumen
• Experience managing external development projects and/or working on live service titles advantageous 

Benefits:

• Discretionary bonus opportunity
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. 

Studio Partner Operations Manager - 12 Month FTC Maternity Cover

PlayStation Studios’ Partner Sourcing Group delivers class-leading service, tools, process, and support to our development teams and provides internal coordination and cost efficiencies to the overall business. The PSG serves as the central force that aligns various business functions towards a unified objective: ensuring the swift and seamless onboarding of our partners.

PSG seeks a Manager of Partner Sourcing to join our team. You will work with the Director of Partner Sourcing to deliver concierge services for SIE’s studio clients. Additionally, you will lead a team of Specialists providing support across the business and to vendor partners.

Your role includes managing concierge services and coordinating efforts among vendors, studio clients, and business partners in Information Security, IT, Finance, and Legal.

Responsibilities

• Manage a team of Specialists – and ensure high touch, low friction concierge support to both development studio and internal business partners
• Collaborate closely with internal stakeholders, such as Studio Outsourcing Managers, InfoSec Analysts, Finance, and Legal, to ensure that Partner arrangements align with project requirements, budgets, and organisational policies
• Identify opportunities and drive process improvements and risk mitigation for how the team operates and delivers its services.
• Maintain a comprehensive database of vendor engagements, and associated costs and provide metrics as needed to PSS colleagues.

Qualifications

• 8+ years of experience in Partnerships, Outsourcing Management, Business Analytics, or similar
• Excellent team leadership and mentorship skills, with a record of enabling a team to do their best work and provide exceptional service
• Record of delivering scalable solutions and driving process improvements in the development or publishing of AAA video games
• Excellent negotiation, communication, and interpersonal skills; able to build strong relationships with internal and external stakeholders
• Meticulous attention to detail, ensuring accuracy and consistency in all aspects of work, from documentation to execution

Department Overview:

As part of the broader PlayStation Studios Insights & Personalization group, we provide timely, actionable insights along with the tools to create exciting and memorable experiences for players. Our organization partners with some of the best game studios in the world—including the teams behind Helldivers 2, God of War, Horizon, and Marvel’s Spider-Man.

The Player Engagement Services (PES) team is responsible for the development of cost-effective and ubiquitous solutions that empower PlayStation Studios teams to efficiently deliver curated, privacy-minded experiences and engage with our players at scale.

About the Role:

We are looking for an experienced Technical Program Manager to join the Player Engagement Services team. In this role, you will act as the critical bridge between our partner game studios, internal stakeholders, and development teams.

Your primary focus will be facilitating the implementation of PES tooling and empowering studios communicate and engage with players in exciting new ways. You will manage the technical onboarding process, ensuring that our engagement, personalization, and live-ops tools are successfully integrated with both technical and non-technical studio stakeholders. You will work to understand studio technical requirements, facilitate data and privacy pipelines, manage integrations against product milestones, and drive the feedback loop that shapes the future of our internal toolset.

Responsibilities

Tooling Implementation & Studio Facilitation:

• Drive the end-to-end integration and onboarding of PES tooling (technical implementation, tooling APIs, data pipelines, and operational best practices); ensuring studios can create, deliver, experiment, and optimize player experiences.

• Serve as the technical liaison between assigned game studios and the PES department; translating studio requirements into clear technical specifications and backlog items.

• Coordinate with studio engineering and production teams to align tooling integration milestones and releases with game development roadmaps.

• Guide studios to success with hands-on tool use and education throughout the product lifecycle, including highlighting cross-studio knowledge sharing and best practices (i.e. both during technical onboarding and during ongoing operations)

Process Management & Feature Prioritization:

• Own studio focused rituals with regular touchpoints to ensure ongoing integration and operational needs are identified.

• Work with Principal TPM to develop holistic program roadmaps that account for various studio requests and needs, aligning with overall development capacity and business objectives.

• Proactively identify friction points, opportunities, and feedback on tooling features and operations with assigned studios.

• Identify and understand the program’s critical path activities; proactively identify dependencies between the platform team and game teams.

• Monitor tooling and integration health to protect player-facing milestones, flagging risks to leadership (e.g., integration blockers, timeline slips) and articulating mitigation strategies.

• Maintain up-to-date documentation on integration processes, feature asks, studio milestones, and operational success metrics.

Qualifications

• Experience: 5+ years of experience in Technical Program Management, Technical Production, or Engineering Management, preferably within the games industry or platform services.

• Technical Fluency: Ability to understand complex engineering issues, data workflows, schemas, and engine considerations.  Proven ability to build alignment across cross-disciplinary teams (Engineering, Product, Analytics, Creative) and "translate" between central platform teams and game studios.

• Agile Expertise: distinct experience acting as a TPM in an Agile environment (Scrum/Kanban), with proficiency in JIRA and Confluence.

• Communication: Superior organizational and communication skills. Track record of successfully influencing without direct authority across multiple, independent teams.

• Problem Solving: A proactive self-starter who can navigate competing priorities and ambiguity, while finding ways to solve or pre-empt problems in a fast-paced environment.

Bonus Points

• Experience working directly with game teams as part of a larger cross-functional publishing or technical organization.

• Previous experience launching or managing live-service games or integration of backend services (telemetry, matchmaking, commerce, data architecture).

• Enthusiasm for the games industry and a deep understanding of how players engage with modern games.

• Familiarity with external and global development teams

About Us

At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our global clinics, have allowed us to lead the change against “we caught it too late again".

The Senior Practice Manager will oversee day-to-day operations for Prenuvo’s first Central London clinic, ensuring seamless execution across clinical services, regulatory compliance, and operational excellence.

This leader will be accountable for maintaining CQC compliance, driving clinic financial and operational performance, building strong patient and partner relationships, and leading a high-performing multidisciplinary team.

This role requires an experienced operations leader with a proven track record managing private healthcare practices in the UK, exceptional people management skills, regulatory expertise, and commercial acumen.

This is a full-time, on-site position. In the short term, the London clinic will operate Monday through Friday. As the clinic grows, operations are expected to expand to seven days a week.

Help reshape the world through proactive healthcare while working with cutting-edge technology and high-performing teams with deep expertise - join us to make a difference in people’s lives!

What You'll Do

Clinical Operations & Leadership

• Lead all aspects of daily clinic operations to ensure seamless, safe, and efficient service delivery
• Build, mentor, and manage a high-performing multidisciplinary team (MR Radiographers and Patient Liaisons)
• Maintain exceptional patient experience standards aligned with Prenuvo’s global brand and service model
• Champion a culture of professionalism, accountability, and continuous improvement

Regulatory & Compliance (CQC)

• Partner with the Clinical Leader to ensure full and ongoing CQC compliance across all regulated activities
• Lead preparation and readiness for CQC inspections, audits, and external evaluations
• Uphold data governance, safety protocols, and clinical quality standards in line with UK healthcare regulations

Operational & Financial Management

• Oversee workforce planning, scheduling, procurement, and facility operations to optimise efficiency and service delivery
• Monitor and analyse key performance indicators (KPIs) -  including patient satisfaction, service utilisation, and financial performance - and implement action plans for improvement
• Develop and execute operational plans that support growth and scalability
• Manage clinic budgets and ensure alignment with overall business objectives

Sales, Growth & Business Development

• Drive patient volume and revenue growth through local outreach, community engagement, and physician/partner relationships
• Collaborate with marketing and business development teams to execute local patient acquisition strategies tailored to the UK market
• Represent Prenuvo in the community, fostering partnerships and raising awareness of proactive healthcare.

What You'll Bring

Essential

• 5+ years of senior leadership experience in private healthcare practice or clinic management, ideally within a high-end or diagnostic setting
• Proven success managing multidisciplinary teams and delivering exceptional patient care and operational outcomes
• Strong knowledge of CQC standards, governance frameworks, and UK healthcare compliance requirements
• Commercially savvy with experience managing budgets, financial performance, and service delivery KPIs
• Excellent interpersonal, communication, and stakeholder management skills
• Highly organised, proactive, and comfortable working in a dynamic, fast-growing environment
• Must be located within a reasonable commuting distance to the Fitzrovia / Central London area, ideally under 45 minutes, as this is an on-site role

Desirable

• Previous clinical background (e.g., radiography, nursing, physiotherapy) with professional registration (e.g., HCPC, NMC) - highly desirable but not essential
• Basic Life Support (BLS) Certification
• Experience launching or scaling new clinics or healthcare services
• Familiarity with MRI or advanced diagnostic imaging environments.

Our Values 

First: we are Pioneers

• Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

• We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.

Above all: we are Patients

• We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.

What We Offer

• An avenue to make a positive impact on people's lives and their health
• We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member 
• Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
• Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize 
• We offer a generous annual leave entitlement that meets UK statutory requirements, supporting a healthy work-life balance. to support work-life balance
• UK employees are eligible for our Workplace Pension scheme, helping you save for retirement with employer contributions
• We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.

Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.

Job Title: Meetings and Events Senior Project Manager, Sourcing and Contracting

Brand: Emota

Location: Ashby-de-la-Zouch or London or Manchester (hybrid - min of 2 days a week in closest office)

Reporting to: Senior Director of Meetings and Events

Direct reports: None

A bit about the role …

As an experienced Senior Project Manager specialising in venue sourcing and contracting for meetings and events, you will play an important role in the early planning of global projects for one of our renowned clients. From the initial brief stage, you will shape meeting and events project requirements and goals, ensuring you align the venue sourcing with client needs, budgets and event priorities.

You will lead and co-ordinate the end-to-end venue sourcing process. Working in close partnership with the Emota Venue Sourcing Team, you will deliver comprehensive briefs, manage shortlisting activity, and present well-considered recommendations to clients. Taking ownership through venue selection, you will lead negotiations, manage and finalise contracts and develop detailed budgets, before ensuring a smooth and structured handover to delivery teams.

You will manage the full hotel contracting process, working with client hotel agreements where needed. By working with hotel partners, you will agree clear, balanced terms that help minimise cancellation and attrition risk. Through early planning and ongoing communication, you will help avoid unnecessary penalties while ensuring contracts meet client and delivery needs.

You will also mentor colleagues on best-practice approaches to venue contracting, commercial negotiation, and supplier management, building capability and consistency across the team.

Your role will involve close collaboration with clients, suppliers, and our teams, and some international travel to industry events.

We offer a comprehensive benefits package to you including volunteer days, enhanced annual leave with an option to buy/sell, company pension, life and health insurance and many other benefits.

You will…

Project Management:

· Lead the project from a client, internal team, and external partner perspective, with a primary focus on early-stage planning, venue sourcing, and contracting activity

· Manage projects during the sourcing and pre-delivery phases, being an important client contact and ensuring a seamless transition to delivery teams

· Shape and manage client briefs, ensuring you define requirements, goals, and sourcing strategies and align them with budget, compliance, and delivery considerations

· Lead the end-to-end venue sourcing and contracting process, managing hotels and venues from initial feasibility through to contract negotiation and confirmation

· Work in close collaboration with the Emota Venue Sourcing Team and third-party suppliers, promoting partnerships co-ordination

· Present venue options, recommendations, and costings to clients and team members, supporting informed decision-making

· Produce and circulate clear, structured project communications (e.g. status updates, sourcing summaries, and handover documentation) to our teams and external partners

· Conduct site inspections and planning meetings with venues and suppliers, before handover to delivery teams

· Ensure all sourcing and contracting activity follows regulatory, compliance, and client-defined guidelines

· Attend selected national and international meetings, events, and industry engagements

Client Liaison and Development:

· Develop trusted relationships with clients through regular engagement

· Lead client meetings during the briefing, planning, and sourcing phases, ensuring you define goals well

· Act as a senior contact for clients during venue sourcing and contracting activity, keeping them informed of progress, options, and important decisions throughout

· Identify new opportunities for our business development to share with a Client Engagement Director

· Contribute to the preparation and presentation of event proposals, venue recommendations, and costings, ensuring agreement on client needs and commercial goals

· Lead client planning meetings focused on sourcing and venue selection

· Manage preparation of supportive meeting planning materials for client planning meetings

· Provide structured updates to clients throughout the sourcing and contracting lifecycle, ensuring transparency and confidence in planning

· Be a subject matter expert for assigned client accounts, guiding and supporting colleagues with venue strategy, contracting best practice, and client‑specific requirements

Budget Management:

· Lead the development of event budgets during the sourcing and contracting phase, using company financial systems and tools

· Lead the preparation, maintenance, and refinement of budgets from initial estimates through to handover to delivery teams

· Approve all client invoices before dispatch associated with venue sourcing phase

· Identify, measure and communicate cost avoidance and cost-saving opportunities achieved through sourcing strategy and commercial negotiation

· Ensure compliance with company and client invoicing and financial processes

· Log time for the project

Development and Management:

· Provide ongoing mentoring, coaching, and practical guidance to team members on venue sourcing, contracting, and negotiation best practice

· Be the senior escalation point for venue contracting or supplier challenges, offering guidance and solutions to support team success

· Contribute to the continuous development of sourcing processes, templates, and best‑practice guidance, supporting capability building across the wider team

General:

· Be an ambassador for the agency

· Attend and contribute at team meetings

· Collaborate with other departments to ensure the delivery of client goals

· Work towards client and our service level agreements (SLAs) for all events

· Understand, apply, and promote our mission, vision, and values

· Comply with all company and client procedures, including those relating to Health & Safety, privacy and security

· Display an understanding of compliance, including ABPI and PhRMA guidelines, when working with healthcare clients

· Comply with all client and company privacy and security protocol

· Apply a knowledge of our range of services

· To be mindful of environmental sustainability in all aspects of your role and incorporate this mindset in your approach

What do you need to have …

· Previous experience (5+ years) of managing and delivering meetings and events in a corporate setting (ideally internationally)

· A working knowledge of international cities, venues and hotels specifically in Europe and America

· Experience managing event budgets from creation through to revisions and reconciliation

· Meeting and event project management and resource skills

· A customer-centric approach to event delivery

· Proficiency in a range of event management software, project management tools and Microsoft 365 suite (including Excel and ability to maintain complex spreadsheets)

· Whilst this role has limited travel, the company will require the flexibility and desire to travel both nationally and internationally to industry and supplier events, albeit less so than a meetings and events delivery role

· Experience working with Pharmaceutical/Healthcare clients is preferable

A bit about us ….

Emota is an award-winning global events agency that creates and delivers engaging, impactful experiences.

Part of Inizio Engage XD, we are an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the delivery of live and virtual experiences, film, digital, and immersive content.

Job Title: Meetings and Events Senior Project Manager, Sourcing and Contracting

Brand: Emota

Location: Ashby-de-la-Zouch or London or Manchester (hybrid - min of 2 days a week in closest office)

Reporting to: Senior Director of Meetings and Events

Direct reports: None

A bit about the role …

As an experienced Senior Project Manager specialising in venue sourcing and contracting for meetings and events, you will play an important role in the early planning of global projects for one of our renowned clients. From the initial brief stage, you will shape meeting and events project requirements and goals, ensuring you align the venue sourcing with client needs, budgets and event priorities.

You will lead and co-ordinate the end-to-end venue sourcing process. Working in close partnership with the Emota Venue Sourcing Team, you will deliver comprehensive briefs, manage shortlisting activity, and present well-considered recommendations to clients. Taking ownership through venue selection, you will lead negotiations, manage and finalise contracts and develop detailed budgets, before ensuring a smooth and structured handover to delivery teams.

You will manage the full hotel contracting process, working with client hotel agreements where needed. By working with hotel partners, you will agree clear, balanced terms that help minimise cancellation and attrition risk. Through early planning and ongoing communication, you will help avoid unnecessary penalties while ensuring contracts meet client and delivery needs.

You will also mentor colleagues on best-practice approaches to venue contracting, commercial negotiation, and supplier management, building capability and consistency across the team.

Your role will involve close collaboration with clients, suppliers, and our teams, and some international travel to industry events.

We offer a comprehensive benefits package to you including volunteer days, enhanced annual leave with an option to buy/sell, company pension, life and health insurance and many other benefits.

You will…

Project Management:

· Lead the project from a client, internal team, and external partner perspective, with a primary focus on early-stage planning, venue sourcing, and contracting activity

· Manage projects during the sourcing and pre-delivery phases, being an important client contact and ensuring a seamless transition to delivery teams

· Shape and manage client briefs, ensuring you define requirements, goals, and sourcing strategies and align them with budget, compliance, and delivery considerations

· Lead the end-to-end venue sourcing and contracting process, managing hotels and venues from initial feasibility through to contract negotiation and confirmation

· Work in close collaboration with the Emota Venue Sourcing Team and third-party suppliers, promoting partnerships co-ordination

· Present venue options, recommendations, and costings to clients and team members, supporting informed decision-making

· Produce and circulate clear, structured project communications (e.g. status updates, sourcing summaries, and handover documentation) to our teams and external partners

· Conduct site inspections and planning meetings with venues and suppliers, before handover to delivery teams

· Ensure all sourcing and contracting activity follows regulatory, compliance, and client-defined guidelines

· Attend selected national and international meetings, events, and industry engagements

Client Liaison and Development:

· Develop trusted relationships with clients through regular engagement

· Lead client meetings during the briefing, planning, and sourcing phases, ensuring you define goals well

· Act as a senior contact for clients during venue sourcing and contracting activity, keeping them informed of progress, options, and important decisions throughout

· Identify new opportunities for our business development to share with a Client Engagement Director

· Contribute to the preparation and presentation of event proposals, venue recommendations, and costings, ensuring agreement on client needs and commercial goals

· Lead client planning meetings focused on sourcing and venue selection

· Manage preparation of supportive meeting planning materials for client planning meetings

· Provide structured updates to clients throughout the sourcing and contracting lifecycle, ensuring transparency and confidence in planning

· Be a subject matter expert for assigned client accounts, guiding and supporting colleagues with venue strategy, contracting best practice, and client‑specific requirements

Budget Management:

· Lead the development of event budgets during the sourcing and contracting phase, using company financial systems and tools

· Lead the preparation, maintenance, and refinement of budgets from initial estimates through to handover to delivery teams

· Approve all client invoices before dispatch associated with venue sourcing phase

· Identify, measure and communicate cost avoidance and cost-saving opportunities achieved through sourcing strategy and commercial negotiation

· Ensure compliance with company and client invoicing and financial processes

· Log time for the project

Development and Management:

· Provide ongoing mentoring, coaching, and practical guidance to team members on venue sourcing, contracting, and negotiation best practice

· Be the senior escalation point for venue contracting or supplier challenges, offering guidance and solutions to support team success

· Contribute to the continuous development of sourcing processes, templates, and best‑practice guidance, supporting capability building across the wider team

General:

· Be an ambassador for the agency

· Attend and contribute at team meetings

· Collaborate with other departments to ensure the delivery of client goals

· Work towards client and our service level agreements (SLAs) for all events

· Understand, apply, and promote our mission, vision, and values

· Comply with all company and client procedures, including those relating to Health & Safety, privacy and security

· Display an understanding of compliance, including ABPI and PhRMA guidelines, when working with healthcare clients

· Comply with all client and company privacy and security protocol

· Apply a knowledge of our range of services

· To be mindful of environmental sustainability in all aspects of your role and incorporate this mindset in your approach

What do you need to have …

· Previous experience (5+ years) of managing and delivering meetings and events in a corporate setting (ideally internationally)

· A working knowledge of international cities, venues and hotels specifically in Europe and America

· Experience managing event budgets from creation through to revisions and reconciliation

· Meeting and event project management and resource skills

· A customer-centric approach to event delivery

· Proficiency in a range of event management software, project management tools and Microsoft 365 suite (including Excel and ability to maintain complex spreadsheets)

· Whilst this role has limited travel, the company will require the flexibility and desire to travel both nationally and internationally to industry and supplier events, albeit less so than a meetings and events delivery role

· Experience working with Pharmaceutical/Healthcare clients is preferable

A bit about us ….

Emota is an award-winning global events agency that creates and delivers engaging, impactful experiences.

Part of Inizio Engage XD, we are an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the delivery of live and virtual experiences, film, digital, and immersive content.

Job Title: Meetings and Events Senior Project Manager, Sourcing and Contracting

Brand: Emota

Location: Ashby-de-la-Zouch or London or Manchester (hybrid - min of 2 days a week in closest office)

Reporting to: Senior Director of Meetings and Events

Direct reports: None

A bit about the role …

As an experienced Senior Project Manager specialising in venue sourcing and contracting for meetings and events, you will play an important role in the early planning of global projects for one of our renowned clients. From the initial brief stage, you will shape meeting and events project requirements and goals, ensuring you align the venue sourcing with client needs, budgets and event priorities.

You will lead and co-ordinate the end-to-end venue sourcing process. Working in close partnership with the Emota Venue Sourcing Team, you will deliver comprehensive briefs, manage shortlisting activity, and present well-considered recommendations to clients. Taking ownership through venue selection, you will lead negotiations, manage and finalise contracts and develop detailed budgets, before ensuring a smooth and structured handover to delivery teams.

You will manage the full hotel contracting process, working with client hotel agreements where needed. By working with hotel partners, you will agree clear, balanced terms that help minimise cancellation and attrition risk. Through early planning and ongoing communication, you will help avoid unnecessary penalties while ensuring contracts meet client and delivery needs.

You will also mentor colleagues on best-practice approaches to venue contracting, commercial negotiation, and supplier management, building capability and consistency across the team.

Your role will involve close collaboration with clients, suppliers, and our teams, and some international travel to industry events.

We offer a comprehensive benefits package to you including volunteer days, enhanced annual leave with an option to buy/sell, company pension, life and health insurance and many other benefits.

You will…

Project Management:

· Lead the project from a client, internal team, and external partner perspective, with a primary focus on early-stage planning, venue sourcing, and contracting activity

· Manage projects during the sourcing and pre-delivery phases, being an important client contact and ensuring a seamless transition to delivery teams

· Shape and manage client briefs, ensuring you define requirements, goals, and sourcing strategies and align them with budget, compliance, and delivery considerations

· Lead the end-to-end venue sourcing and contracting process, managing hotels and venues from initial feasibility through to contract negotiation and confirmation

· Work in close collaboration with the Emota Venue Sourcing Team and third-party suppliers, promoting partnerships co-ordination

· Present venue options, recommendations, and costings to clients and team members, supporting informed decision-making

· Produce and circulate clear, structured project communications (e.g. status updates, sourcing summaries, and handover documentation) to our teams and external partners

· Conduct site inspections and planning meetings with venues and suppliers, before handover to delivery teams

· Ensure all sourcing and contracting activity follows regulatory, compliance, and client-defined guidelines

· Attend selected national and international meetings, events, and industry engagements

Client Liaison and Development:

· Develop trusted relationships with clients through regular engagement

· Lead client meetings during the briefing, planning, and sourcing phases, ensuring you define goals well

· Act as a senior contact for clients during venue sourcing and contracting activity, keeping them informed of progress, options, and important decisions throughout

· Identify new opportunities for our business development to share with a Client Engagement Director

· Contribute to the preparation and presentation of event proposals, venue recommendations, and costings, ensuring agreement on client needs and commercial goals

· Lead client planning meetings focused on sourcing and venue selection

· Manage preparation of supportive meeting planning materials for client planning meetings

· Provide structured updates to clients throughout the sourcing and contracting lifecycle, ensuring transparency and confidence in planning

· Be a subject matter expert for assigned client accounts, guiding and supporting colleagues with venue strategy, contracting best practice, and client‑specific requirements

Budget Management:

· Lead the development of event budgets during the sourcing and contracting phase, using company financial systems and tools

· Lead the preparation, maintenance, and refinement of budgets from initial estimates through to handover to delivery teams

· Approve all client invoices before dispatch associated with venue sourcing phase

· Identify, measure and communicate cost avoidance and cost-saving opportunities achieved through sourcing strategy and commercial negotiation

· Ensure compliance with company and client invoicing and financial processes

· Log time for the project

Development and Management:

· Provide ongoing mentoring, coaching, and practical guidance to team members on venue sourcing, contracting, and negotiation best practice

· Be the senior escalation point for venue contracting or supplier challenges, offering guidance and solutions to support team success

· Contribute to the continuous development of sourcing processes, templates, and best‑practice guidance, supporting capability building across the wider team

General:

· Be an ambassador for the agency

· Attend and contribute at team meetings

· Collaborate with other departments to ensure the delivery of client goals

· Work towards client and our service level agreements (SLAs) for all events

· Understand, apply, and promote our mission, vision, and values

· Comply with all company and client procedures, including those relating to Health & Safety, privacy and security

· Display an understanding of compliance, including ABPI and PhRMA guidelines, when working with healthcare clients

· Comply with all client and company privacy and security protocol

· Apply a knowledge of our range of services

· To be mindful of environmental sustainability in all aspects of your role and incorporate this mindset in your approach

What do you need to have …

· Previous experience (5+ years) of managing and delivering meetings and events in a corporate setting (ideally internationally)

· A working knowledge of international cities, venues and hotels specifically in Europe and America

· Experience managing event budgets from creation through to revisions and reconciliation

· Meeting and event project management and resource skills

· A customer-centric approach to event delivery

· Proficiency in a range of event management software, project management tools and Microsoft 365 suite (including Excel and ability to maintain complex spreadsheets)

· Whilst this role has limited travel, the company will require the flexibility and desire to travel both nationally and internationally to industry and supplier events, albeit less so than a meetings and events delivery role

· Experience working with Pharmaceutical/Healthcare clients is preferable

A bit about us ….

Emota is an award-winning global events agency that creates and delivers engaging, impactful experiences.

Part of Inizio Engage XD, we are an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the delivery of live and virtual experiences, film, digital, and immersive content.

Job Title: Meetings and Events Project Manager

Brand: Emota

Location: UK: Ashby-de-la-Zouch or Manchester, (hybrid - min 2 days in nearest office a week)

Reporting to: Project Director

Direct report(s): None

A bit about the role …

Reporting into a Project Director you will manage global meetings, events and congress participation for our pharmaceutical clients. You will ensure each event is profitable, compliant and meets clients and team's expectations. You will be responsible for all logistical elements and budget management and be supported by a Project Executive who will manage the attendee participation.

This role, which includes national and international travel, will involve client partner, supplier and financial management at all stages of the delivery - pre, on-site and post event.

We offer a comprehensive benefits package to you including volunteer days, enhanced annual leave with an option to buy/sell, company pension, life and health insurance and many other benefits.

What will you do …

Project Management:

· Manage all venues and associated logistical arrangements including congress attendance and business centre, dinners and break-outs and housing blocks and attrition

· Manage congress sponsorship activity on behalf of your client including approval process, liaison with client contracting team and booth providers

· Manage and co-ordinate client requirements with all 3rd party suppliers/internal service providers

· Produce, manage and circulate important communications e.g. weekly status reports to all main meeting partners

· Travel on-site to conduct site inspections including planning meetings with all suppliers and for delivery of the event

· Manage post event metric reporting

Client Liaison and Development:

· Deliver first class customer service following clients goals

· Plan, attend and implement client planning meetings – face-to-face, hybrid and virtual including debriefs

Financial Management:

· Responsible for the preparation and maintenance of budgets, throughout the lifecycle of each event including approving invoices

· Ensure financial tracking of each event and conduct regular 'health checks' to ensure positive cash flow

· Accomplish scope management – to identify and charge clients for out-of-scope activities

· Track cost avoidance / saving measures

· Ensure compliance with company and client invoicing processes

· Responsible for the preparation and maintenance of congress cross charge budgets, throughout the lifecycle of each event

General:

· To work with appropriate support departments to ensure the delivery of client measurables

· Assist new starters by taking on the role of 'Buddy'

· Apply our mission, vision and values

· Comply with all company and client procedures

· Maintain good long-term relationships with hotels, venues and suppliers, to ensure the best value for money for your clients

· Be an ambassador for the agency

· To be mindful of environmental sustainability in all aspects of your role and incorporate this mindset in your approach

What do you need to have …

· Organiser with a minimum of 4 years event management delivery of corporate events

· Experience managing event budgets from initial budget, through revisions and reconciliation

· Client liaison skills

· Team motivator and professional team member

· A focus on accuracy, detail, consistency and dedicated to customer service

· Intermediate level Excel (can maintain complex spreadsheets)

· The ability and desire to travel on-site internationally

A bit about us ….

Emota is an award-winning global events agency that creates and delivers engaging, impactful experiences.

Inizio Engage XD is an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the delivery of live and virtual experiences, film, digital, and immersive content.

Title:                    Project Manager

Job Type:            Full-time

Tenure:               Permanent

Location:            London, UK

Education:         Bachelor’s degree (or equivalent)

We invite you to come grow with us.

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward. 

About the team:

The RP Operations team works alongside our Custom and Syndicated research teams to deliver a broad range of qualitative and quantitative (ad hoc and tracking) studies for global pharmaceutical, MedTech and biotech clients to enable them to address product development, marketing, brand, advertising and communications objectives. Our studies are typically multi-market, encompassing respondents in Europe, North America and Emerging Markets.

Each of our research projects will have a dedicated member of the RP Operations team embedded within the core project team for the full project lifecycle, providing project management expertise and guidance throughout. Typically, members of our Operations team will support multiple projects concurrently.

Within the Operations department, members of the team are encouraged to support subject-matter Pillars, led by Project Directors and Associate Project Directors. These Pillars include initiatives and programmes focusing on Clients, Suppliers, People, Innovation, and Operational Excellence. As a Project Manager, you are empowered to take on ownership of a sub-topic within your Pillar and can have responsibility for developing ideas and initiatives relevant to that sub-topic.

Within this role you will be empowered to develop your project management expertise across the healthcare market research landscape, and will have the opportunity to work with a wide range of different experts in our teams.

Your primary role:

The role of the Project Manager is to cost and oversee the set up and management of fieldwork and data collection to ensure successful completion within best practices. You will also be expected to contribute to company operations processes; providing proactive ideas and plans about improving the efficiency of the project management function and projects. Core, but not exclusive, responsibilities will include:

• Responsibility for sourcing, obtaining and negotiating commercially advantageous costs from external suppliers and panel providers for Research Partnership project proposals
• Updating suppliers on the status of their quotes
• Overseeing the smooth running of fieldwork management
• Successful handover of project deliverables to research team:
  • Coordination of Data Processing (DP) work and deliverables, based on specs and templates provided by the project team (Quant-only)
  • Coordination of Qual deliverables, including: Transcripts and/or recordings (notes, videos, audio files) (Qual-only)
• Own, coordinate and update project timelines with internal research and external client and supplier stakeholders
• Take ownership for coordinating project team meetings,
• Opportunity to develop line management responsibilities for junior members of the team
• Responsibility for Pharmacovigilance and Adverse Event reporting
• Coordination of client and supplier Statements of Work (SOWs)
• Client and supplier invoice management (PO numbers, invoicing and liaison with Finance team)
• You will own specific sub-topics as a member of one of the department’s Pillars (Clients, Suppliers, People, Innovation, Operational Excellence)

About You…

Your skills and experience:

• More than 3 years of experience in market research project management (qualitative and/or quantitative research)
• Experience managing healthcare market research projects
• Knowledge of the fieldwork agency landscape
• Strong project management skills (adhering to agreed timelines, troubleshooting and communication with internal and external stakeholders)
• Ability to multitask
• Collaboration and working as part of a team
• Ability to work under pressure and to tight deadlines
• Excellent numerical skills

Ideal profile:

• You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach
• You demonstrate a high level of accuracy and attention to detail, as well as strengths in organisation and prioritisation
• You are a collaborative team player who works well with colleagues
• You communicate ideas and issues in an effective, straightforward fashion
• You are highly motivated and want to seize opportunities to develop new skills and progress your career

Life at Research Partnership:

We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:

• A comprehensive training and development programme for all staff, from entry level apprentice to senior management
• A relaxed and friendly working environment
• Social events - including a summer day out and end-of-year party, along with regular social events after office hours
• Fundraising and charity events – we support Forever Angels, a children's charity whose aim is to care for abandoned babies in Tanzania, Africa, as well as the local charity, Fulham Good Neighbours

Further information:

This is a full-time role, working in a hybrid pattern (2 days per week in the office) at our fantastic HQ location in Fulham Green, directly opposite Putney Bridge in London, which boasts free state-of-the-art gym with showers, on-site café, panoramic river views, landscaped gardens and regular social events.

Title:                    Project Manager

Job Type:            Full-time

Tenure:               Permanent

Location:            London, UK

Education:         Bachelor’s degree (or equivalent)

We invite you to come grow with us.

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward. 

About the team:

The RP Operations team works alongside our Custom and Syndicated research teams to deliver a broad range of qualitative and quantitative (ad hoc and tracking) studies for global pharmaceutical, MedTech and biotech clients to enable them to address product development, marketing, brand, advertising and communications objectives. Our studies are typically multi-market, encompassing respondents in Europe, North America and Emerging Markets.

Each of our research projects will have a dedicated member of the RP Operations team embedded within the core project team for the full project lifecycle, providing project management expertise and guidance throughout. Typically, members of our Operations team will support multiple projects concurrently.

Within the Operations department, members of the team are encouraged to support subject-matter Pillars, led by Project Directors and Associate Project Directors. These Pillars include initiatives and programmes focusing on Clients, Suppliers, People, Innovation, and Operational Excellence. As a Project Manager, you are empowered to take on ownership of a sub-topic within your Pillar and can have responsibility for developing ideas and initiatives relevant to that sub-topic.

Within this role you will be empowered to develop your project management expertise across the healthcare market research landscape, and will have the opportunity to work with a wide range of different experts in our teams.

Your primary role:

The role of the Project Manager is to cost and oversee the set up and management of fieldwork and data collection to ensure successful completion within best practices. You will also be expected to contribute to company operations processes; providing proactive ideas and plans about improving the efficiency of the project management function and projects. Core, but not exclusive, responsibilities will include:

• Responsibility for sourcing, obtaining and negotiating commercially advantageous costs from external suppliers and panel providers for Research Partnership project proposals
• Updating suppliers on the status of their quotes
• Overseeing the smooth running of fieldwork management
• Successful handover of project deliverables to research team:
  • Coordination of Data Processing (DP) work and deliverables, based on specs and templates provided by the project team (Quant-only)
  • Coordination of Qual deliverables, including: Transcripts and/or recordings (notes, videos, audio files) (Qual-only)
• Own, coordinate and update project timelines with internal research and external client and supplier stakeholders
• Take ownership for coordinating project team meetings,
• Opportunity to develop line management responsibilities for junior members of the team
• Responsibility for Pharmacovigilance and Adverse Event reporting
• Coordination of client and supplier Statements of Work (SOWs)
• Client and supplier invoice management (PO numbers, invoicing and liaison with Finance team)
• You will own specific sub-topics as a member of one of the department’s Pillars (Clients, Suppliers, People, Innovation, Operational Excellence)

About You…

Your skills and experience:

• More than 3 years of experience in market research project management (qualitative and/or quantitative research)
• Experience managing healthcare market research projects
• Knowledge of the fieldwork agency landscape
• Strong project management skills (adhering to agreed timelines, troubleshooting and communication with internal and external stakeholders)
• Ability to multitask
• Collaboration and working as part of a team
• Ability to work under pressure and to tight deadlines
• Excellent numerical skills

Ideal profile:

• You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach
• You demonstrate a high level of accuracy and attention to detail, as well as strengths in organisation and prioritisation
• You are a collaborative team player who works well with colleagues
• You communicate ideas and issues in an effective, straightforward fashion
• You are highly motivated and want to seize opportunities to develop new skills and progress your career

Life at Research Partnership:

We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:

• A comprehensive training and development programme for all staff, from entry level apprentice to senior management
• A relaxed and friendly working environment
• Social events - including a summer day out and end-of-year party, along with regular social events after office hours
• Fundraising and charity events – we support Forever Angels, a children's charity whose aim is to care for abandoned babies in Tanzania, Africa, as well as the local charity, Fulham Good Neighbours

Further information:

This is a full-time role, working in a hybrid pattern (2 days per week in the office) at our fantastic HQ location in Fulham Green, directly opposite Putney Bridge in London, which boasts free state-of-the-art gym with showers, on-site café, panoramic river views, landscaped gardens and regular social events.

Job Title: Meetings and Events Project Manager

Brand: Emota

Location: UK: Ashby-de-la-Zouch or Manchester, (hybrid - min 2 days in nearest office a week)

Reporting to: Project Director

Direct report(s): None

A bit about the role …

Reporting into a Project Director you will manage global meetings, events and congress participation for our pharmaceutical clients. You will ensure each event is profitable, compliant and meets clients and team's expectations. You will be responsible for all logistical elements and budget management and be supported by a Project Executive who will manage the attendee participation.

This role, which includes national and international travel, will involve client partner, supplier and financial management at all stages of the delivery - pre, on-site and post event.

We offer a comprehensive benefits package to you including volunteer days, enhanced annual leave with an option to buy/sell, company pension, life and health insurance and many other benefits.

What will you do …

Project Management:

· Manage all venues and associated logistical arrangements including congress attendance and business centre, dinners and break-outs and housing blocks and attrition

· Manage congress sponsorship activity on behalf of your client including approval process, liaison with client contracting team and booth providers

· Manage and co-ordinate client requirements with all 3rd party suppliers/internal service providers

· Produce, manage and circulate important communications e.g. weekly status reports to all main meeting partners

· Travel on-site to conduct site inspections including planning meetings with all suppliers and for delivery of the event

· Manage post event metric reporting

Client Liaison and Development:

· Deliver first class customer service following clients goals

· Plan, attend and implement client planning meetings – face-to-face, hybrid and virtual including debriefs

Financial Management:

· Responsible for the preparation and maintenance of budgets, throughout the lifecycle of each event including approving invoices

· Ensure financial tracking of each event and conduct regular 'health checks' to ensure positive cash flow

· Accomplish scope management – to identify and charge clients for out-of-scope activities

· Track cost avoidance / saving measures

· Ensure compliance with company and client invoicing processes

· Responsible for the preparation and maintenance of congress cross charge budgets, throughout the lifecycle of each event

General:

· To work with appropriate support departments to ensure the delivery of client measurables

· Assist new starters by taking on the role of 'Buddy'

· Apply our mission, vision and values

· Comply with all company and client procedures

· Maintain good long-term relationships with hotels, venues and suppliers, to ensure the best value for money for your clients

· Be an ambassador for the agency

· To be mindful of environmental sustainability in all aspects of your role and incorporate this mindset in your approach

What do you need to have …

· Organiser with a minimum of 4 years event management delivery of corporate events

· Experience managing event budgets from initial budget, through revisions and reconciliation

· Client liaison skills

· Team motivator and professional team member

· A focus on accuracy, detail, consistency and dedicated to customer service

· Intermediate level Excel (can maintain complex spreadsheets)

· The ability and desire to travel on-site internationally

A bit about us ….

Emota is an award-winning global events agency that creates and delivers engaging, impactful experiences.

Inizio Engage XD is an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the delivery of live and virtual experiences, film, digital, and immersive content.

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do:

As part of the commercial team, you will focus on acquiring and managing multi-site restaurant groups and chains. You will:

• Manage a designated pipeline of restaurant groups and chains, driving acquisition through outbound activity and structured meetings virtual and face to face.
• Identify and engage multiple stakeholders, including CEOs, Operations, Marketing, and Commercial leaders, presenting QBR's where relevant.
• Position the platform’s value proposition at scale, aligning commercial solutions with group-wide objectives.
• Negotiate commercial terms, rates, and margins across single and multi-location agreements.
• Create engagement strategies to address complex decision-making processes and operational roadblocks.
• Achieve and exceed monthly and quarterly targets across a variety of KPIs such as yield management and retention.
• Work closely with Sales Operations, Marketing, Legal and Finance teams to ensure smooth onboarding and rollout across locations.
• Represent the brand consistently and professionally across all touchpoints.
• Build relationships with trade bodies, franchise networks, and industry partners to support pipeline growth.
• Travel as required for regional meetings, trade events, and internal team sessions.

Who you are:

You Must Meet These Critical Qualifications

• You are fluent in English; additional languages are highly appreciated.
• You have at least 3 years of experience in sales or account management, ideally within a digital, online, or tech-led business.
• You have experience managing territories, pipelines, and KPIs using Salesforce or a comparable CRM.
• You are a self-driven, results-oriented professional who consistently strives to meet and exceed targets.
• You are confident and comfortable conducting negotiations and commercial conversations over the phone.
• You have a strong understanding of revenue management–related topics and commercial performance levers.
• You can quickly establish trust and build credible, long-term business relationships.
• You work autonomously and are comfortable managing KPIs, targets, and performance metrics.
• You are able to work on a hybrid basis, with three days per week in the London office and availability to travel 20% of the time.

You Can Impress With These Additions 

• You have experience within the Internet, digital, or tech sector.
• You have a proven background in pitching and selling promotions, deals, or flash sales.
• You thrive in fast-paced environments and remain organised under pressure.
• Hunter mindset, with the drive to identify and convert new business opportunities.

What we offer you:

• 😄 An awesome team 
• 🏠 A permanent contract
• ⚖️ Flexible working environment  (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)
• 💸 Competitive fixed salary and bonus
• 🍕 Lunch vouchers available 3 working days per week (delivered to the office only)  
• 🌎 International teams and a multicultural environment spanning 11 offices across Europe
• 🤝Highly inclusive working environment  
• 🤸‍♀️ Lifestyle benefits that can be used to reimburse  expenses related to physical and leisure activities, family support, travel etc 
• 🎓 Continuous learning and development programs
• 😌 Free access to the Calm app to help you build resilience wherever you are  in your mental health journey
• 🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
• 🏥 Health insurance 
• 👩‍🦽 Life & Disability Insurance at no cost to the employee
• 👴 Attractive pension plans  
• 🍴 Amazing offices with dining, a coffee point on each floor, and leisure area    
• 🎤 Team building events 

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law - has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do:

As part of the commercial team, you will focus on acquiring and managing multi-site restaurant groups and chains. You will:

• Manage a designated pipeline of restaurant groups and chains, driving acquisition through outbound activity and structured meetings virtual and face to face.
• Identify and engage multiple stakeholders, including CEOs, Operations, Marketing, and Commercial leaders, presenting QBR's where relevant.
• Position the platform’s value proposition at scale, aligning commercial solutions with group-wide objectives.
• Negotiate commercial terms, rates, and margins across single and multi-location agreements.
• Create engagement strategies to address complex decision-making processes and operational roadblocks.
• Achieve and exceed monthly and quarterly targets across a variety of KPIs such as yield management and retention.
• Work closely with Sales Operations, Marketing, Legal and Finance teams to ensure smooth onboarding and rollout across locations.
• Represent the brand consistently and professionally across all touchpoints.
• Build relationships with trade bodies, franchise networks, and industry partners to support pipeline growth.
• Travel as required for regional meetings, trade events, and internal team sessions.

Who you are:

You Must Meet These Critical Qualifications

• You are fluent in English; additional languages are highly appreciated.
• You have at least 3 years of experience in sales or account management, ideally within a digital, online, or tech-led business.
• You have experience managing territories, pipelines, and KPIs using Salesforce or a comparable CRM.
• You are a self-driven, results-oriented professional who consistently strives to meet and exceed targets.
• You are confident and comfortable conducting negotiations and commercial conversations over the phone.
• You have a strong understanding of revenue management–related topics and commercial performance levers.
• You can quickly establish trust and build credible, long-term business relationships.
• You work autonomously and are comfortable managing KPIs, targets, and performance metrics.
• You are able to work on a hybrid basis, with three days per week in the London office and availability to travel 20% of the time.

You Can Impress With These Additions 

• You have experience within the Internet, digital, or tech sector.
• You have a proven background in pitching and selling promotions, deals, or flash sales.
• You thrive in fast-paced environments and remain organised under pressure.
• Hunter mindset, with the drive to identify and convert new business opportunities.

What we offer you:

• 😄 An awesome team 
• 🏠 A permanent contract
• ⚖️ Flexible working environment  (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)
• 💸 Competitive fixed salary and bonus
• 🍕 Lunch vouchers available 3 working days per week (delivered to the office only)  
• 🌎 International teams and a multicultural environment spanning 11 offices across Europe
• 🤝Highly inclusive working environment  
• 🤸‍♀️ Lifestyle benefits that can be used to reimburse  expenses related to physical and leisure activities, family support, travel etc 
• 🎓 Continuous learning and development programs
• 😌 Free access to the Calm app to help you build resilience wherever you are  in your mental health journey
• 🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
• 🏥 Health insurance 
• 👩‍🦽 Life & Disability Insurance at no cost to the employee
• 👴 Attractive pension plans  
• 🍴 Amazing offices with dining, a coffee point on each floor, and leisure area    
• 🎤 Team building events 

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law - has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

About MarketResearch.com

Recently acquired by AlphaSense, MarketResearch.com is the leading provider of industry intelligence for businesses, consultants, investors, and anyone seeking to understand where markets, countries, or companies are headed. With over 350 publishers covering every sector of the economy as well as emerging industries, we curate the most comprehensive collection of market reports and services updated daily.

About the Role: 

MarketResearch.com is seeking a smart, agile marketer to drive awareness, interest, and adoption across key industry verticals worldwide. As our primary Marketing Manager, you will lead the development of our demand generation strategy and oversee end-to-end campaign execution to support sales growth. You bring broad marketing expertise, including integrated campaign management, third-party channel partnerships, and the ability to create compelling, response-driven copy and content. This role is ideal for a versatile marketer who enjoys working across multiple disciplines and taking ownership of a wide range of initiatives. In this hands-on position, you will manage our social media presence, build and deploy marketing email campaigns, and drive ongoing SEO optimisation to increase visibility and engagement.

What You’ll Do: 

• Partner with sales teams and executive leadership to ensure alignment of marketing and sales goals, enable sales success and maximise pipeline contribution.
• Develop and own the overall demand generation strategy to drive qualified pipeline and revenue growth.
• Plan, launch, and optimise integrated marketing campaigns and automations across multiple channels (email, digital, partners, content).
• Identify, build, and manage relationships with third-party marketing partners, such as social media organisations, industry associations, and channel partners, to broaden market exposure and drive lead generation.
• Identify relevant trade shows, conferences, webinars, and field events for the company to attend, and managing all associated planning and execution to support pipeline creation.
• Produce response-oriented marketing copy and content, such as emails, landing pages, blogs, ads, and campaign materials that drive engagement and conversions.
• Review and optimise current HubSpot data, activities, automations, and marketing lists to align with company objectives
• Collaborate closely with Sales to ensure alignment on target audiences, messaging, lead quality, and follow-up processes.
• Monitor campaign performance, analyse results, and implement data-driven optimisations to improve ROI.
• Manage timelines, budgets, and cross-functional coordination to ensure campaigns are delivered on schedule and to a high standard.
• Maintain a deep understanding of the buyer journey and continuously refine marketing tactics to support each stage.
• Ensure consistent brand messaging and positioning across all marketing channels and campaign materials.
• Provide proactive reporting and recommendations for marketing automation, content distribution and performance enhancements.
• Participate in various company initiatives and projects as requested

Who You Are:

• 3+ years of experience in B2B marketing roles.
• Experience creating and executing demand generation campaigns
• Experience producing content for specific delivery channels (email, blog, website, newsletter)
• Ability to work autonomously with strong initiative, taking full ownership of marketing programs and leading successful outcomes with the confidence to lead marketing efforts as the primary marketing resource
• Solid project management and collaboration skills with the ability to multitask, prioritise and communicate within the team and with key stakeholders
• Demonstrated ability to build collaborative relationships with sales organisations to create alignment and accountability to jointly achieve goals and targets
• A deep knowledge of the marketing and sales funnel both from a lead to pipeline generation perspective and a pipeline to close perspective
• Experience with HubSpot and Salesforce is highly desirable.
• Excellent verbal and written communication skills
• Proficiency with the GSuite and Zoom
• Understanding of marketing elements (including traditional and digital marketing such as SEO/Social media etc.) and market research methods
• organised and detail-oriented

Media Specialist, Amazon (SharkNinja) 

OVERVIEW: 

The Amazon Marketing Team within SharkNinja drives our products through the Amazon platforms across Europe – from setup, content, optimisation and creative positioning through to driving demand and awareness.  We strive to deliver best in class content and seamless customer journey that translates into high visibility, strong conversion and long-term brand growth.    

We’re seeking a collaborative and detail-driven Digital Marketing Specialist to support Digital Marketing Managers across the Amazon Advertising ecosystem. This role is focused on enabling great work by supporting campaign planning, coordinating with creative and agency partners, and helping turn data into insights that improve performance. 

This is a hands-on role suited to someone who enjoys working closely with others, has a strong eye for detail and creative effectiveness, and is excited to build deep expertise in Amazon marketing. 

What You'll Do:

• Support Digital Marketing Managers with the execution, and day-to-day support of campaigns across Sponsored Ads, DSP, social, affiliates, and emerging formats 

• Assist with the briefing, implementation and performance reporting of creative assets across Amazon ad formats 

• Support creative testing initiatives across messaging, formats, imagery, and placements by arranging tests and tracking results 

• Work closely with agency partners to support day-to-day comms, delivery, ensuring tasks are completed accurately and on time 

• Update and maintain performance dashboards and reports to support team decision-making 

• Help identify and share performance trends, issues, and opportunities with Digital Marketing Managers 

• Support analysis using AMC, Retail Analytics, and internal BI tools under guidance to better understand customer behaviour and campaign performance 

• Document learnings, test results, and best practices to support continuous improvement across the team 

• Work closely with Amazon sales, content, brand, and creative teams to support aligned execution 

• Act as a dependable point of support to help ensure smooth delivery across multiple managers and workstreams 

• Maintain high standards of accuracy, organisation, and documentation across campaigns and reporting 

• Support budget tracking, PO set-up, and invoice reconciliation under manager guidance 

What You'll Bring:  

• 1–3 years’ experience in digital marketing, performance marketing, or eCommerce (Amazon experience preferred) 

•  Understanding of Amazon’s advertising ecosystem, particularly Sponsored Ads and PPC (DSP experience a plus) 

• Experience working with agencies or creative partners is desirable 

• Strong attention to detail and confidence working with data and performance metrics 

• Interest in creative effectiveness and how messaging, imagery, and formats impact performance 

• Curious mindset with a desire to learn and test new ideas 

• Highly organised and comfortable supporting multiple stakeholders and priorities 

• Collaborative and dependable, with a proactive approach to problem-solving 

• Comfortable working in a fast-paced, evolving environment 

• Clear and confident communicator, able to share insights and updates effectively 

• Comfortable working as part of a team and supporting others to succeed 

• Positive, growth-oriented mindset with a willingness to learn and develop 

#LI-Hybrid

Location: London or Leeds Hybrid (3 days from the office) 

ABOUT THE ROLE 

As the Global AI-Enhanced Quality Manager, you will define the future of quality at SharkNinja. You’ll lead global QA standards across human and AI-assisted channels, ensuring we deliver empathetic, consistent, and high-performing consumer experiences worldwide. You’ll modernize our approach to quality—shifting from traditional sampling to intelligent, AI-informed assessment—while ensuring our programs build trust and reinforce our Hear It, Feel It, Fix It philosophy. You’ll partner with Technology to influence how tools evolve and with regional leaders to ensure global alignment with local nuance. 

HERE’S WHAT YOU’LL DO 

• Lead global QA strategy, scorecard design, calibration models, and quality expectations across all regions and channels. 

• Modernize QA practices by integrating AI-supported evaluation, behavioral cues, and near-real-time performance visibility. 

• Partner with Technology to inform requirements, training data needs, and workflow enhancements for AI QA tools. 

• Drive global calibration practices to ensure fairness, alignment, and consistent agent evaluation. 

• Identify agent capability gaps and collaborate with Global L&D on training and coaching interventions. 

• Provide guidance to Operations, regional QA leaders, and BPO partners to maintain high standards and continuous improvement. 

• Translate QA learnings into clear actions that elevate empathy, trust, and the consumer experience. 

• Ensure SharkNinja provides all consumers with an extraordinary 5-star experience regardless of their preferred contact channel  

• Promote a culture of curiosity, quality, and rapid problem-solving in alignment with Hear It, Feel It, Fix It. 

• Travel to our international engagement centres as required  

HERE’S WHAT YOU’LL BRING 

• Bachelor’s degree in Business, Communications, Operations, or similar discipline; equivalent experience welcome. 

• 6+ years of experience in QA leadership, contact center operations, or consumer experience performance roles. 

• Deep understanding of QA frameworks, calibration practices, and performance drivers. 

• Experience working with or influencing AI-supported QA tools; ZOOM an asset. 

• Ability to drive global standardization while respecting cultural and linguistic differences. 

• Strong analytical mindset and ability to connect quality trends to meaningful actions. 

• Excellent communication skills with the ability to influence cross-regional leaders and partners. 

• Curiosity, adaptability, and a passion for elevating quality in modern, AI-enabled environments. 

WHAT SUCCESS LOOKS LIKE 

• Global QA standards evolve into modern, AI-supported frameworks that improve accuracy and speed. 

• All markets show improved quality, consistency, and trust-building behaviors. 

• Calibration is strong, fair, and aligned across regions. 

• Clear, predictive quality signals help prevent issues before they impact consumers. 

• The QA function becomes a driver of brand trust through empathy, clarity, and action—embodying Hear It, Feel It, Fix It. 

Location: London or Leeds Hybrid (3 days from the office) 

ABOUT THE ROLE 

The Global Escalation Strategy & Compliance Manager is a pivotal new role responsible for protecting the consumer experience, elevating decision quality, and reducing unnecessary escalations across SharkNinja’s global support network. You’ll build and execute the strategy that keeps both task-based escalations and executive-level escalations low—and ensures every case is resolved with speed, empathy, accuracy, and trust. You will ensure BPO teams consistently follow our processes around warranty, goodwill, documentation, and case handling, while shaping the operational conditions that prevent escalations from happening in the first place. Through strong partnerships, smart frameworks, and our Hear It, Feel It, Fix It mindset, you’ll help us understand what consumers are telling us, feel the impact of those moments, and act decisively to eliminate friction at its source. 

HERE’S WHAT YOU’LL DO 

• Own the global strategy for minimizing both task-based and executive-level escalations, with a long-term vision of approaching near-zero executive escalation volume. 

• Build frameworks that ensure BPO agents consistently adhere to SharkNinja standards around warranty evaluation, goodwill gestures, documentation accuracy, and case resolution. 

• Monitor compliance and identify patterns of deviation, escalating risks early and driving corrective action with BPO partners. 

• Analyze escalation drivers and partner with Operations, QA, and L&D to eliminate root causes through improved processes, training, coaching, or policy clarity. 

• Transform the escalations process into a predictable, well-governed workflow with clear SLAs and accountability. This includes working with IT and our Tech team to ensure our systems are optimized and refined to allow for seamless escalation paths and full reporting visibility of escalation activity. 

• Lead deep-dive reviews on all executive escalations, identifying systemic issues and designing strategies to prevent recurrence. 

• Develop performance reporting, dashboards, and executive narratives that highlight trends, risks, and successes in escalation reduction and compliance quality. 

• Partner cross-functionally to strengthen consumer trust by ensuring resolutions align to SharkNinja’s empathy-first approach. 

• Drive internal alignment to our Hear It, Feel It, Fix It success pillars—ensuring we listen deeply, understand emotionally, and act decisively. 

• Speak with consumers as needed to resolve complaints and to restore faith in our brand 

• Periodically visit our BPO partners to understand root cause of escalation drivers with boots on the ground. 

HERE’S WHAT YOU’LL BRING 

• Bachelor’s degree in Business, Operations, Communications, or a related field; equivalent experience welcome. 

• 5+ years of experience in escalations leadership, compliance, contact center operations, or CX performance management. 

• Experience managing or influencing BPO performance across markets or channels. 

• Strong understanding of escalation workflows, warranty compliance, case handling standards, and risk management. 

• Proven ability to design strategies that reduce escalations and improve case handling consistency. 

• Skilled in analyzing root causes, identifying systemic issues, and driving preventive action. 

• Superb communication skills—calm, clear, and confident in high-visibility or executive-sensitive scenarios.  This includes regular reports to our ELT highlighting trends and related actions. 

• A passion for empathy-driven service and process integrity that builds trust with consumers. 

• A proactive, ownership-driven mentality with urgency, curiosity, and a focus on delivering measurable outcomes. 

• An understanding of both global consumer and agent escalation behaviors and how to care for each through both regional and universal policy. 

WHAT SUCCESS LOOKS LIKE 

• Executive escalations decrease dramatically and approach near zero thanks to strategic prevention, training, and clarity. 

• Task-based escalations decline significantly due to improved compliance, capability, and decision confidence across BPO teams. 

• Escalation handling becomes predictable, swift, and fully aligned to SLA expectations. 

• BPO teams consistently meet SharkNinja standards for warranty, goodwill, documentation, and case-handling quality. 

• Trend reporting provides clear visibility and drives organizational action before issues escalate. 

• Consumers feel heard, understood, and supported—reflecting our Hear It, Feel It, Fix It philosophy in every resolution. 

• The role becomes a key guardian of trust, ensuring brand-protective outcomes across global markets. 

As part of the phenomenal growth SharkNinja has achieved over the last few years we have an exciting new opportunity for a PR Manager to join our team. 

This regional role will support markets across EMEA, with a focus on South Africa, Italy and Spain. Working cross-functionally, you will develop and deliver breakthrough PR with close country collaboration. 

We are looking for a PR Manager with strategic thinking and a broad spectrum of skills from storytelling to building winning PR plans in EMEA (experience in working with South Africa is essential).  

The PR team protects SharkNinja’s reputation, promoting the brand and its products. The role will be responsible for managing the development and implementation of the EMEA PR strategy, in collaboration with the brand marketing and social teams. This includes promoting the brand across all media types and categories – increasing efforts to deliver earned media outputs in lifestyle, beauty and technology media. As the brand continues to grow, this will be a pivotal role in helping to drive awareness and consideration. 

This role will be responsible for creating and delivering successful campaigns to promote new product launches and will ensure integration with other marketing functions (digital, social, partnerships, and media) to maximiseefficiency and ROI. The role will support the development of the PR team across the Demand Generation department, its working relationship with our retained PR agencies and distributor partners, and its remit within the broader earned media team and the local marketing teams.  

What you’ll do:

• Manage day-to-day PR activity and work closely with the local Marketing and Social Media teams to execute business strategy and objectives across key markets 

• Localisation and development of high-impact PR assets, including press releases and obtaining local legal approval  

• Build strong relationships with key media across lifestyle, tech, beauty and trade press 

• Understand key demographics and relevant cultural trends 

• Oversee output of external PR agencies and local distributor partners to implement awards and reviews programmes, product launches and integrated campaigns 

• Manage and oversee written award entries across product ranges 

• Work with the wider business and external agencies to achieve monthly KPIs set across all territories 

• Communicate within the EMEA and Global teams regarding content priorities, product focuses, and campaigns on a daily and weekly basis 

• Prepare and share best practices with local market and global teams 

• Working with Head of PR for EMEA, manage ongoing budgets and activity spend across key markets 

• Measure and evaluate - collate weekly reports for monitoring and contributing to wider business updates 

What you’ll bring:

• Proven experience in consumer PR  

• A multi-tasker that can switch between strategy and tactics 

• Communicate with external agency partners for EMEA countries – directing them on projects and driving for results             

• Prepare and share best practices with local market and global teams 

• Evaluate opportunities for partnerships on an on-going basis 

• Maintain a keen understanding of industry trends to elevate campaign planning 

• Be able to manage day-to-day press office activities including sample ordering, review requests and rotation plans for gain maximum results 

• Experienced in managing PR campaigns with a wide range of objectives and KPIs 

• Excellent at communicating and have the ability to work well alone, as well as with different departments across the business 

• Solid media relations skills with existing relationships in the consumer, lifestyle, national and broadcast press 

• Experience in managing agencies (or coming from agency side) 

• Experience working across EMEA markets 

• Passion for food, tech and beauty 

• A strategic and commercial thinker, able to make recommendations with business KPIs in mind 

• Someone who demonstrates strong data and analytical skills to interpret results, anticipate challenges, and form solutions 

• Adaptable, agile, able to multitask, and switch between strategy and tactics 

• A natural relationship builder 

• Proficient in Italian and/or Spanish. Fluent in English. 

• Eligible to work in the UK and willing to travel as required  

The SEO Manager sits at the intersection of content strategy and product visibility, working across traditional and AI search to ensure SharkNinja shows up wherever customers are looking. This is a hands-on, delivery-focused role responsible for improving organic visibility and revenue. The SEO Manager works closely with content, trading, product, and performance teams to make SEO a given, not an afterthought, using data to prove its value and translating performance into clear, actionable recommendations that connect directly to business outcomes.

Key Responsibilities

Traditional SEO

• Facilitate the implementation of our SEO strategy in the UK, recognising market specific nuances
• Optimise on-page elements, including optimising website content, meta tags, headers and internal linking structure
• Own the organic blog and informational content roadmap to build topical authority
• Identify content gaps through competitor analysis and search demand data
• Brief and work alongside copywriters and compliance teams to ensure content meets search intent and is legally sound
• Collaborate with the PR team and agencies to ensure we have a best-in-class link acquisition strategy
• Support DTC campaigns by aligning search strategy with copywriters, creative, and performance teams to maximise discoverability and impact
• Work alongside the Performance Marketing team to support the Paid Media leads in maximising cross-channel budget efficiencies
• Stay up to date with search engine algorithm changes and adapt strategies accordingly to maintain or improve rankings
• Advocate SEO best practices and the benefits of SEO to the wider team

Merchandising SEO

• Conduct out in-depth, localised keyword research to identify opportunities for existing categories, products and NPD
• Optimise core category and product pages to increase organic visibility and revenue
• Identify and address cannibalisation across pages and products
• Work with product teams and merchandisers to align on category structure and naming conventions
• Report on weekly and monthly performance against forecast and KPI’s
• Take a data-driven approach and continuously look for ways to optimise SEO performance, and where relevant, automate

AI Search & Future Readiness

• Structure product and category page content to win featured snippets, People Also Ask boxes, and AI Overviews
• Identify and optimise for question-based search patterns across all page types
• Monitor AI Overview appearances in Google Search Console and third-party tools
• Track where brand and product names appear (or don't appear) in AI-generated responses across Google, ChatGPT, Perplexity, and similar tools, flagging gaps and opportunities
• Stay current with emerging Generative Engine Optimisation (GEO) best practices and contribute to an internal testing framework
• Develop guardrails to ensure any AI informed content meets Google’s guidelines

Skills & Experience

Essential

• Hands-on SEO experience in an ecommerce or content-led environment
• An in-depth knowledge of content SEO best practice
• Confident use of Google Search Console & SEMrush
• Solid understanding of on-page optimisation and keyword research
• Familiarity with AEO practices: featured snippet targeting, People Also Ask, FAQ schemas
• Strong written communication skills - able to brief and edit content clearly

1203 – Senior Account Manager – OOH Planner/Buyer – MM&D

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

About WPP650: A Leading WPP Media Brand

Join an award-winning team at the heart of UK government, where your work will genuinely shape lives. As part of WPP 650 you’ll be part of a supportive, collaborative environment that values curiosity, kindness, and growth. Together, we use behaviour change principles to design smarter services, influence better decisions, and help millions of people across the country.

Named WPP 650, after the 650 UK parliamentary constituencies, the name is a reminder that our work must reflect the full breadth of the country, every community, every audience. No two days are the same. The challenges are complex, the problems worth solving, and the learning constant. You’ll tackle issues that matter, alongside talented colleagues who care deeply about what they do. It’s demanding – but always rewarding.

This is meaningful work with real-world impact – the kind you can point to with pride.

Role Summary and Impact

We are entering a new era for OOH, one defined by significant growth, disruption and tech innovation. We want to be the agency that is leading the industry through this change. To deliver outcomes that are human, inspiring and effective.

Our company values demonstrate how we build relationships and conduct business. They are agility, integrity, innovation, passion & focus. Our world is changing and we are looking for new talent to join us. People who are excited by the possibilities ahead for OOH, that share our appetite for change, that can live our values and will help us to transform our business and the wider industry.

• Develop excellent OOH solutions for clients/agencies as experience grows
• Develop a good understanding of client's sector
• Communicate well with other Kinetic markets and work with them on client cross-market requests
• Collate production requirements
• Oversee competitive analysis and post-campaign analysis
• Compile production reports
• Update internal databases
• Prepare site tour documents and logistics of site tours
• Manage Team Assistants and Account Executives – leading by example
• Identify, solve or appropriately raise client issues
• Demonstrate use of industry and Kinetic planning tools and following 4D planning process
• Collate information from vendors, updating market reports and availability
• Develop excellent knowledge of vendor activity, building relationships with Media Owners
• Deepen strong relationships and networks throughout WPP Media

Skills and Experience

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

• Someone who has a good understanding of media (essential) and OOH (ideally)
• Someone who develops positive, productive, respectful relationships with colleagues (internal) and clients (external)
• Someone who has strong organisational skills and attention to detail, follows processes well but can consider the wider picture too
• Someone who is excellent at multi-tasking
• Someone who has good numeracy, can manage budgets and is sensitive to wider commercial implications
• Someone who confidently uses internal technical tools, picks up new technology and systems well and adapts to change especially relating to digital and technical skills
• Excellent understanding of social media and internet
• Someone who is keen to grow and learn, to benefit from training in a breadth of areas led by Kinetic, GroupM, WPP and external providers
• Someone who is confident, engaging, positive and alive to possibilities; is articulate with good written and listening skills
• Interested in getting involved in the wider Kinetic initiatives - helping with training, forums, agency initiatives and events.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please note this is a UK based role and requires individuals to have the right to work in this location

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

#LI-Promoted

2072 - Senior Account Manager - OOH 

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

About WPP Media: A Leading WPP Media Brand

WPP Media OOH are the UK’s #1 specialist out of home (OOH) agency. We work with more of the UK’s leading brands & agencies than anyone else to influence valuable audiences on the move. We are a diverse group of passionate experts, united in our devotion to one medium.

We are entering a new era for OOH, one defined by significant growth, disruption and tech innovation. We want to be the agency that is leading the industry through this change. To deliver outcomes that are human, inspiring and effective.

Our company values demonstrate how we build relationships and conduct business. They are agility, integrity, innovation, passion & focus. Our world is changing and we are looking for new talent to join us. People who are excited by the possibilities ahead for OOH, that share our appetite for change, that can live our values and will help us to transform our business and the wider industry.  

Role Summary and Impact

We are entering a new era for OOH, one defined by significant growth, disruption and tech innovation. We want to be the agency that is leading the industry through this change. To deliver outcomes that are human, inspiring and effective.

Our company values demonstrate how we build relationships and conduct business. They are agility, integrity, innovation, passion & focus. Our world is changing and we are looking for new talent to join us. People who are excited by the possibilities ahead for OOH, that share our appetite for change, that can live our values and will help us to transform our business and the wider industry.

• Develop excellent OOH solutions for clients/agencies as experience grows
• Develop a good understanding of client's sector
• Communicate well with other Kinetic markets and work with them on client cross-market requests
• Collate production requirements
• Oversee competitive analysis and post-campaign analysis
• Compile production reports
• Update internal databases
• Prepare site tour documents and logistics of site tours
• Manage Team Assistants and Account Executives – leading by example
• Identify, solve or appropriately raise client issues
• Demonstrate use of industry and Kinetic planning tools and following 4D planning process
• Collate information from vendors, updating market reports and availability
• Develop excellent knowledge of vendor activity, building relationships with Media Owners
• Deepen strong relationships and networks throughout WPP Media

Skills and Experience

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

• Someone who has a good understanding of media (essential) and OOH (ideally)
• Someone who develops positive, productive, respectful relationships with colleagues (internal) and clients (external)
• Someone who has strong organisational skills and attention to detail, follows processes well but can consider the wider picture too
• Someone who is excellent at multi-tasking
• Someone who has good numeracy, can manage budgets and is sensitive to wider commercial implications
• Someone who confidently uses internal technical tools, picks up new technology and systems well and adapts to change especially relating to digital and technical skills
• Excellent understanding of social media and internet
• Someone who is keen to grow and learn, to benefit from training in a breadth of areas led by Kinetic, GroupM, WPP and external providers
• Someone who is confident, engaging, positive and alive to possibilities; is articulate with good written and listening skills
• Interested in getting involved in the wider Kinetic initiatives - helping with training, forums, agency initiatives and events.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please note this is a UK based role and requires individuals to have the right to work in this location

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

#LI-Promoted

About Tripadvisor 

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

We are seeking a driven and high-performing Key Account Manager who will be responsible for the health and quality of the Viator product offering within their designated portfolio of high value accounts across various destinations. The Key Account Manager will have a deep understanding of trends, opportunities, and challenges within their accounts and work to optimize Viator’s product offering to best match the consumer demand in terms of product variety, pricing, and availability.

You are a brand ambassador that will focus on a select number of high valued accounts to ensure continued optimization and growth.  You will be responsible for meeting/exceeding key performance indicators and maintaining/improving the overall commercial health of your accounts.  In this role you will be working with both internal and external stakeholders to align on necessary product offerings in your  set of accounts, carrying out critically important tasks to maintain and grow our competitive advantage and continually improve Viator’s catalogue of experiences.

Key Responsibilities:

Strategic Partnership & Account Growth

• Lead as the primary point of contact for high-value global accounts, forging and maintaining deep, strategic relationships.

• Diagnose and proactively address unique business opportunities, identifying scalable solutions to deliver results.

• Develop and execute account strategies that are directly tied to business objectives and measurable growth.

Product Excellence & Optimization

• Elevate and maintain a best-in-class product portfolio for the assigned accounts to maximize traveller appeal.

• Ensure product quality, availability, and optimal pricing, directly aligning the offering with evolving traveller and market demand.

• Leverage knowledge of the online travel industry to serve as a trusted expert and deliver actionable insights to partners.

Commercial Leadership & Performance

• Negotiate favourable commercial terms that protect and maximise Viator's profitability.

• Proactively monitor and analyse key performance metrics, taking swift corrective actions to maintain and improve the overall commercial health of accounts.

• Provide regular, concise performance reports and strategic updates to senior management on account status, growth forecasts, and potential business risks.

Partner Success & Cross-Functional Collaboration

• Champion rapid issue resolution by collaborating seamlessly with the internal team of Destination Specialists and Support Teams to ensure an exceptional level of partner satisfaction.

• Maintain a competitive edge by continuously monitoring industry trends, competitor strategies, and shifts in customer preferences to inform partner guidance.

Key Skills and Experience:

Commercial & Results Focus

• Entrepreneurial & Commercially Driven: Growth focused, never settle.

• Execution & Urgency: Demonstrated ability to grow accounts with a focus on delivering results and swift execution, paired with a strong sense of urgency in a dynamic environment.

• Negotiation: Highly skilled in securing favorable terms and maintaining relationships.

• Account Growth: Passionate about achieving success and excellence.

Analytical & Technical Acumen

• Analytical Mindset: Possesses a strong analytical mindset and advanced data analysis abilities.

• Technical Background: Strong technical background to support data-driven decisions.

• Industry Knowledge: Good understanding of the online travel landscape.

Relationship & Collaboration

• Internal Networking: Highly skilled in leveraging professional connections, demonstrating resourcefulness and the ability to effectively use internal networks and available tools.

• Communication: Excellent communication and interpersonal skills, able to build rapport with both clients and internal teams.

• Teamwork & Independence: Embraces new ideas and works well in teams while also having the ability to work independently and prioritize tasks effectively.

Foundational Experience

• Required Years: 5+ years in B2B Account Management or Sales.

• Industry Experience (Plus): Online Travel Agency, operator, or travel experience is a significant plus.

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@tripadvisor.com and let us know the nature of your request . Please include the job requisition number in your message. 

#LI-AMCVAY

#LI-Remote

The role

We’re looking for a BDR Manager to lead and scale our EMEA-based BDR team. You will take ownership of a team of currently 4 BDRs, with a clear mandate to grow and develop the team significantly in 2026. Your role is to build a high-performing, innovative, and people-oriented BDR function that drives Nebius’s growth in the EMEA market, targeting both AI-native startups and enterprise customers, in close collaboration with the Sales and Marketing Leadership Teams. 

 You are welcome to work hybrid from either our Amsterdam or London office

Your responsibilities will include: 

Team Leadership & Scaling 

• Lead, mentor, and develop a team of BDRs, preparing them for rapid expansion in 2026.
• Recruit top talent, foster a culture of continuous learning, and ensure each team member is equipped to engage with both high-growth startups and established enterprises.
• Design and implement onboarding and training programs tailored to the needs of these diverse customer segments. 

Strategic Partnership with Leadership 

• Work hand-in-hand with the Sales and Marketing Leadership Teams to align BDR strategies with Nebius’s dual focus: AI-native companies and enterprise clients.
• Collaborate closely with sales leaders to refine target account lists, qualification criteria, and pipeline development processes for both segments.
• Partner with marketing leaders to optimize lead generation, messaging, and campaign effectiveness for startups and enterprises alike. 

Process Improvement & Innovation 

• Build and optimize scalable BDR processes, leveraging technology and data to increase efficiency, conversion rates, and pipeline quality across all customer types.
• Identify and integrate new tools and methodologies to keep the team at the forefront of sales innovation, adapted to the specific needs of startups and large organisations. 

Market & Performance Ownership 

• Stay ahead of AI, cloud, and sales technology trends to position Nebius as a leader in the EMEA market for both AI-native and enterprise customers.
• Represent Nebius at key industry events, conferences, and networking opportunities to build brand awareness and generate pipeline in both segments.
• Create a supportive, people-first environment where BDRs are motivated, engaged, and empowered to exceed their targets, whether engaging with a fast-moving startup or a complex enterprise. 

We expect you to have: 

• 3+ years as a BDR/SDR in cloud, B2B SaaS, or AI, with a strong track record in the EMEA market and experience engaging with diverse customer profiles (startups to enterprises).
• 1+ years of management experience, with a passion for recruiting, coaching, and scaling teams in a multi-segment environment.
• Experience working closely with executive and leadership teams to drive strategic initiatives. 

Technical & Sales Acumen:  

• Deep understanding of B2B sales processes, CRM systems (e.g., HubSpot, Salesforce), and sales engagement tools (e.g., Outreach, Apollo).
• Ability to articulate Nebius’s value proposition to technical and business stakeholders, from founders to C-level executives. 

Soft Skills & Mindset:  

• Exceptional leadership, communication, and interpersonal skills, with a focus on team development and empathy.
• Strong ability to influence and collaborate with cross-functional leaders.
• Analytical and data-driven, with a commitment to continuous improvement and innovation.
• Thrives in ambiguity and is excited by the challenge of scaling a team in a high-growth, multi-segment environment. 

The role

We are looking for an Event Manager, EMEA to support the planning and delivery of high-quality marketing events across the region. 

This is a hands-on, execution-focused role where you will help bring events to life—from logistics and vendor coordination to on-site delivery and post-event follow-up. You will work closely with regional marketing, sales, and global teams to ensure events are delivered smoothly, on time, and aligned with Nebius’ brand and business goals.

This role is ideal for someone who thrives in a fast-paced environment, enjoys managing details, and wants to build experience in B2B event marketing within the AI and cloud space.

What you’ll gain:

• Hands-on experience executing high-impact events in the AI and cloud space
• Exposure to global marketing and sales teams
• Opportunity to grow into a more strategic field marketing role over time

You’re welcome to work remotely from the United Kingdom.

Your responsibilities will include: 

• Event Planning & Execution
  - Support the end-to-end execution of regional events including industry conferences, hosted events, workshops, and partner activations
  - Coordinate logistics such as venue sourcing, catering, travel, AV, branding, and on-site setup
  - Manage event timelines, checklists, and deliverables to ensure smooth execution
  - Provide on-site support at events, ensuring a high-quality attendee experience
  
  
• Vendor & Agency Coordination
  - Work with external vendors, agencies, and venues to support event delivery
  - Track timelines, deliverables, and budgets to ensure projects stay on schedule
  - Assist with contract coordination and invoice processing
  
  
• Cross-Functional Support
  - Collaborate with regional marketing, sales, and partner teams to support event goals and attendee targeting
  - Coordinate with internal teams (design, content, operations) to ensure all event assets are delivered on time
  - Support speaker logistics, briefing materials, and presentation coordination
  
  
• Campaign & Attendee Management
  - Assist with event promotion, registration tracking, and attendee communications
  - Maintain accurate event data in CRM and marketing systems
  - Support lead capture and post-event follow-up processes
  
  
• Reporting & Operations
  - Track key event metrics such as attendance, leads, and engagement
  - Assist in post-event reporting and feedback collection
  - Support budget tracking and expense management across events

We expect you to have: 

• ~4 years of experience in event marketing, event coordination, or field marketing (preferably in B2B tech, SaaS, or related industries)
• Strong organizational and project management skills with high attention to detail
• Experience supporting in-person and/or virtual events
• Ability to manage multiple projects simultaneously in a fast-paced environment
• Strong communication and collaboration skills across internal teams and external vendors
• Familiarity with marketing tools such as Salesforce, HubSpot, Marketo, or similar is a plus
• Interest in AI, cloud, or technology industries is preferred
• Bachelor’s degree in Marketing, Business, or a related field

Additional requirements: 

• Willingness to travel up to 25% for events across EMEA
• Comfortable working across time zones and supporting regional initiatives

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

About WPP Media: A Leading WPP Media Brand

WPP Media OOH are the UK’s #1 specialist out of home (OOH) agency. We work with more of the UK’s leading brands & agencies than anyone else to influence valuable audiences on the move. We are a diverse group of passionate experts, united in our devotion to one medium.

We are entering a new era for OOH, one defined by significant growth, disruption and tech innovation. We want to be the agency that is leading the industry through this change. To deliver outcomes that are human, inspiring and effective.

Our company values demonstrate how we build relationships and conduct business. They are agility, integrity, innovation, passion & focus. Our world is changing and we are looking for new talent to join us. People who are excited by the possibilities ahead for OOH, that share our appetite for change, that can live our values and will help us to transform our business and the wider industry.  

Role Summary and Impact

Key responsibilities of this role:

• Develop basic OOH solutions for clients/agencies as experience grows
• Develop an understanding of client's sector
• Effectively communicate with other WPP Media OOH markets and work with them on client cross-market requests
• Collate production requirements
• Co-ordinate campaign photography and sharing with clients
• Undertake competitive analysis and post-campaign analysis
• Compile production reports
• Prepare site tour documents and logistics of site tours
• Identify and appropriately raises client issues
• Update internal databases
• Demonstrate use of industry and WPP Media OOH planning tools and following 4D planning process
• Collate information from vendors, updating market reports and availability
• Develop knowledge of vendor activity, building relationships with Media Owners
• Begin to develop strong relationships and networks throughout WPP Media OOH

Skills and Experience

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

We think you’d enjoy this role if you are:

• Someone who has a good understanding of media (essential) and OOH (ideally)
• Someone who develops positive, productive, respectful relationships with colleagues (internal) and clients (external)
• Someone who has strong organisational skills and attention to detail, follows processes well but can consider the wider picture too
• Someone who is excellent at multi-tasking
• Someone who has good numeracy, can manage budgets and is sensitive to wider commercial implications
• Someone who confidently uses internal technical tools, picks up new technology and systems well and adapts to change especially relating to digital and technical skills
• Excellent understanding of social media and internet
• Someone who is keen to grow and learn, to benefit from training in a breadth of areas led by WPP Media OOH, WPP and external providers
• Someone who is confident, engaging, positive and alive to possibilities; is articulate with good written and listening skills
• Interested in getting involved in the wider WPP Media OOH initiatives – helping with training, forums, agency initiatives (Green Team, Team Roots, Team Pride, Team Enable, Mental Health Allies) and events

We’d really like it if you had:

• Good understanding and use of MS Office /Windows – Outlook, Excel, Word and PowerPoint
• Demonstrable success in a media planning environment, including 2 years at Account Executive level

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please note this is a UK based role and requires individuals to have the right to work in this location

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

#LI-Promoted

2191 - Account Manager - OOH

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

About WPP Media: A Leading WPP Media Brand

WPP Media OOH are the UK’s #1 specialist out of home (OOH) agency. We work with more of the UK’s leading brands & agencies than anyone else to influence valuable audiences on the move. We are a diverse group of passionate experts, united in our devotion to one medium.

We are entering a new era for OOH, one defined by significant growth, disruption and tech innovation. We want to be the agency that is leading the industry through this change. To deliver outcomes that are human, inspiring and effective.

Our company values demonstrate how we build relationships and conduct business. They are agility, integrity, innovation, passion & focus. Our world is changing and we are looking for new talent to join us. People who are excited by the possibilities ahead for OOH, that share our appetite for change, that can live our values and will help us to transform our business and the wider industry.  

Role Summary and Impact

Key responsibilities of this role:

• Develop basic OOH solutions for clients/agencies as experience grows
• Develop an understanding of client's sector
• Effectively communicate with other WPP Media OOH markets and work with them on client cross-market requests
• Collate production requirements
• Co-ordinate campaign photography and sharing with clients
• Undertake competitive analysis and post-campaign analysis
• Compile production reports
• Prepare site tour documents and logistics of site tours
• Identify and appropriately raises client issues
• Update internal databases
• Demonstrate use of industry and WPP Media OOH planning tools and following 4D planning process
• Collate information from vendors, updating market reports and availability
• Develop knowledge of vendor activity, building relationships with Media Owners
• Begin to develop strong relationships and networks throughout WPP Media OOH

Skills and Experience

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

We think you’d enjoy this role if you are:

• Someone who has a good understanding of media (essential) and OOH (ideally)
• Someone who develops positive, productive, respectful relationships with colleagues (internal) and clients (external)
• Someone who has strong organisational skills and attention to detail, follows processes well but can consider the wider picture too
• Someone who is excellent at multi-tasking
• Someone who has good numeracy, can manage budgets and is sensitive to wider commercial implications
• Someone who confidently uses internal technical tools, picks up new technology and systems well and adapts to change especially relating to digital and technical skills
• Excellent understanding of social media and internet
• Someone who is keen to grow and learn, to benefit from training in a breadth of areas led by WPP Media OOH, WPP and external providers
• Someone who is confident, engaging, positive and alive to possibilities; is articulate with good written and listening skills
• Interested in getting involved in the wider WPP Media OOH initiatives – helping with training, forums, agency initiatives (Green Team, Team Roots, Team Pride, Team Enable, Mental Health Allies) and events

We’d really like it if you had:

• Good understanding and use of MS Office /Windows – Outlook, Excel, Word and PowerPoint
• Demonstrable success in a media planning environment, including 2 years at Account Executive level

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please note this is a UK based role and requires individuals to have the right to work in this location

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

#LI-Promoted

We are seeking a forward-thinking, AI-first leader to shape and drive the evolution of Marketing Innovation across the organization. Sitting within the Marketing function, this role is responsible for defining how AI transforms marketing—from how we plan and create, to how we execute, personalize, and scale.

As Global Head of Marketing Innovation, you will lead the transition from traditional marketing operations and tooling toward AI-powered workflows, agent-driven automation, and intelligent decision systems. You will define what capabilities marketing needs to succeed in an AI-native environment and translate those into clear, prioritized roadmaps in close partnership with Product, Engineering, and Data teams.

This role goes beyond managing technology—it is about rethinking how marketing works. You will act as the primary bridge between Marketing and technical teams, ensuring AI solutions are aligned with business goals, scalable across markets, and embedded into day-to-day workflows. You will also lead a small but high-impact team, including an AI Enablement specialist responsible for driving adoption across the organization.

The role reports directly to the Senior Director of Growth Marketing & Innovation.

What you’ll be doing

AI Strategy & Marketing Transformation

• Define and lead the long-term vision for AI-powered marketing, including automation, personalization, and intelligent workflows.
• Identify high-impact opportunities where AI can replace manual work, improve decision-making, and unlock scale.
• Drive the transition from tool-based execution to AI-enabled operating models across marketing functions.

AI Product Thinking & Roadmap Ownership

• Translate marketing needs into AI-driven solutions, including agents, automation systems, and intelligent workflows.
• Own and prioritize the Marketing Innovation roadmap, balancing business impact, feasibility, and scalability.
• Act as the primary DRI within Marketing for AI-related initiatives, managing trade-offs and sequencing.

Agentic AI & Workflow Automation

• Lead the design and deployment of AI agents to automate workflows across creative production, performance marketing, CRM, and localization.
• Ensure solutions are embedded into real workflows—not standalone tools.
• Continuously identify and scale automation opportunities across the organization.

Cross-Functional Leadership

• Partner closely with Product, Engineering, Data Science, and Analytics teams to build and deploy AI solutions.
• Ensure alignment between marketing needs, technical capabilities, and long-term system architecture.
• Influence without direct authority, driving execution through strong cross-functional collaboration.

AI Adoption & Enablement

• Own the global adoption of AI solutions across Marketing.
• Lead and mentor an AI Enablement specialist focused on training, documentation, and day-to-day usage.
• Establish clear processes, playbooks, and best practices to ensure teams effectively leverage AI capabilities.
• Drive cultural change toward AI-first ways of working.

Governance, Quality & Compliance

• Ensure AI solutions meet standards for quality, consistency, and brand alignment.
• Partner with Legal, Privacy, and Engineering teams to ensure compliance with data governance and regulatory requirements.
• Define guardrails, escalation paths, and approval processes for AI-driven workflows.

Vendor & Ecosystem Strategy

• Evaluate and manage external AI tools, platforms, and partners.
• Ensure the ecosystem supports long-term flexibility and avoids unnecessary complexity.
• Maximize value from vendors through structured evaluation and performance management.

Our humble expectations

• 8+ years of experience in product, AI/automation, marketing innovation, or related roles in high-scale digital environments.
• Strong product mindset, with experience translating business needs into scalable technical or AI-driven solutions.
• Solid understanding of marketing platforms and ecosystems (e.g., marketing automation, CRM, mobile attribution, ad tech), with the ability to evaluate trade-offs without needing to be hands-on in system configuration or engineering
• Hands-on understanding of AI capabilities (e.g., LLMs, agents, automation tools) and how they apply to marketing workflows.
• Experience working cross-functionally with Product, Engineering, Data, and Analytics teams.
• Proven ability to operate in ambiguous environments and build structure where none exists.
• Strong stakeholder management and communication skills, with the ability to influence senior leaders.
• Experience building or leading small, high-impact teams.
• Passion for AI innovation and its application to real-world operational challenges.

Nice to have:

• Experience with marketing platforms (CRM, automation, ad tech)
• Familiarity with prompt design, workflow orchestration, or AI tooling ecosystems
• Understanding of Marketing Automation and AdTech systems (e.g., Iterable, Braze, Salesforce, Appsflyer, Adjust) 
• Basic data fluency (e.g., SQL or analytics tools)

What we offer

This is a rare opportunity to get under the hood of a massive growth engine and actually build the tools that make it run. You won’t just be managing existing software; you’ll be the strategic architect responsible for moving us away from manual, "copy-paste" work toward a smart, automated system powered by AI and real-time data.

You will have the mandate to bridge the gap between Marketing, Product, and Engineering, making sure our tech stack is a competitive advantage rather than a bottleneck. Whether it’s building a marketing engine to win back millions of users or launching ML-powered personalization that hits the right customer at the perfect moment, you will be the one making it technically possible.

If you want a high-ownership role where you can solve real structural problems and lead a team of technical experts in a fast-paced, global environment, this is it.

Next steps

Our hiring process prioritizes quality over speed to ensure we find the right long-term fit for this critical role. Candidates move through the process one step at a time, typically starting with an initial screen and a hiring manager interview, followed by a peer interview and a take-home case study presentation, concluding with a final value-fit conversation.

Belfast Peugeot 
Contract Type: Permanent, full-time
Salary: Competitive Basic Salary + Bonus opportunity! 
Hours: 44 Hours per week

As Sales Manager, you will act as a role model for customer service excellence for the team, always leading by example. You will develop long-lasting, meaningful relationships with our customers and coach and motivate the team to do so too. You will be reporting into the Franchise Sales Manager. This is an opportunity not to be missed!

You will oversee the day to day running of the showroom including vehicle valuations and sales; supervising the vehicle journey from workshop prep right through to imaging and showroom presentation. You will work alongside the divisional buyer, dedicated prep Technicians, detailers and photography team so that you can deliver marketing standards.

Responsibilities

• Managing the full sales process, from web inquiry to phone & showroom
• Managing staff performance from structured 121’s to training & development
• Implementing department targets and brand KPI's
• Responsible for buying in vehicles. As well as up to date stock pricing
• Ensuring full FCA compliance within the Sales Department
• Manage and own our Customer Satisfaction

You will have prior experience in a similar premium automotive environment with a proven track record in transactional sales and delivering exceptional customer service experiences. You will be able to demonstrate experience in leading a highly motivated team and know how to get the best out of each team member.

Experience monitoring financial performance against budget and the ability to identify and address any shortfalls promptly is a must. You will need the ability to understand finance and insurance product regulations and have excellent communication skills and the ability to influence and negotiate a sale. Due to the nature of the role, a full UK driving licence is essential.

If your skills and experience match what we are looking for, please apply today and one of the Talent Acquisition Team will be in touch.

Department: Project Management 

Location: London

Contact type: 6-month FTC

Full Time/Part time: Full Time

Reporting into: Operations Director 

About Ogilvy: 

Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. Ogilvy UK specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clients including Molson Coors (owner of Madrí beer), Valeo Foods UK (owner of Kettle Chips and Rowse Honey), Argos, Mondelēz International, Unilever, TK Maxx and Pernod Ricard.  

In 2023, Ogilvy UK celebrated their 75th anniversary and was the most awarded agency in Europe. Ogilvy is home to the largest influencer marketing practice globally and hosts the world’s biggest festival of behavioural science and creativity, Nudgestock – now in its 12th year. 

The Role: 

We are seeking an experienced individual to join our team as a Project Director for 6 months, at least initially, pending further account growth. The successful candidate will report to the Operations Director. 

You will be working within the WPP Open X model, where the role will involve working with other WPP Media and WPP Creative operating companies:  WPP Media (end-to-end media thinking and channel planning), VMLY&R Commerce (Shopper Comms) and WPP Production. PR, Social & Influence is Ogilvy UK, out of Sea Containers.

As a Project Director you will be responsible for steering larger and more complex projects and programmes for TCCC brands. You will be responsible for setting standards and driving operational excellence across all client engagements. 

You will align resources, methodologies, and processes, creating an environment where innovative ideas consistently translate into high-quality, tangible outcomes at scale. Your seasoned judgment and strategic insight will be instrumental in navigating complexity, adapting to evolving situations and unexpected challenges while keeping the agency’s and clients’ long-term business objectives firmly in focus.

Your dedication to operational precision and strategic oversight will play a central role in maintaining the high standards our agency is known for, ensuring that every deliverable within the portfolio is of exceptional quality and impact.

Key Responsibilities: 

• Leadership & Delivery: manage the end-to-end execution of complex global integrated projects, overseeing their comprehensive setup, scope definition, and strict adherence to timelines for seamless delivery. You will partner with the BD/AD to ensure work is delivered on time and within budget, you will lead complex production elements and play a consultative role for all other aspects of the project. This encompasses a diverse portfolio spanning various mediums such as TV/video, print, digital, social, and influencer campaigns.
• Operational Excellence: Working with Operations Directors you will define, implement, and continuously optimise project management methodologies, tools, and processes across the department to enhance efficiency, quality, and profitability.
• Cross-Functional Integration: Act as the liaison between agency functions (e.g., Account Management, Strategy, Creative, Production, Technology etc.) to ensure seamless strategic coordination and resource allocation across large-scale programmes.
• Financial & Commercial Stewardship: Working into Operations Director you will be accountable for the financial health of the delivery portfolio, including strategic budgeting, forecasting, margin responsibility for the delivery elements, and optimising resource utilisation to ensure profitable outcomes. Working with Operations Directors you will help develop and oversee client remuneration and commercial models related to delivery.
• Risk & Issue Governance: Manage robust risk management frameworks, proactively identifying potential project and portfolio-level risks, and developing comprehensive mitigation strategies to ensure smooth, predictable delivery.
• Stakeholder Management:  Acting as a trusted advisor on delivery strategy, performance, and best practices. Partner with the day-to-day account leads within the agency to champion delivery requirements.
• Standards & Quality Assurance: Enforce high standards for all project documentation, deliverables, and communication across the delivery function, ensuring exceptional quality and adherence to best practices.
• Innovation & Futureproofing: Stay on top of industry trends, emerging technologies, and new PM methodologies, driving innovation within the delivery function to enhance our competitive edge and capabilities and share within the wider PM community.
• Resource Management Strategy: Collaborate with the Resource Manager and Operations Directors to ensure optimal creative staffing allocation, and work with account leads on the development of project management talent within your team.
• Drive Strategic Communications:  Drive and facilitate high-level internal and external strategic discussions related to delivery, ensuring clarity, alignment, and comprehensive participation from key stakeholders.
• Be ready to embrace AI in everything we do: Apply AI and use WPP open to create efficiencies whether that be transcribing video calls, summarising information or consolidating feedback. Make it an everyday use.
• Don’t Be afraid of change – transformation is continuous be open and willing to engage with continuous change

Key Skills:

• Proven expertise as a Project Director within a creative agency environment.
• Solid understanding and application of project management principles and methodologies.
• Proficiency in end-to-end project management, including setup, budgeting, resource allocation and reporting.
• Experience working on large integrated and global accounts, navigating complex project dynamics with strong financial acumen.
• Exceptional communication and interpersonal skills, fostering strong relationships and effective collaboration with diverse stakeholders (e.g., account management, creatives, strategy, production).
• Strong organisational and time management abilities, adept at managing multiple workstreams, schedules, and deliverables.
• Proactive approach to identifying and mitigating project risks.
• Keen attention to detail and a commitment to maintaining high-quality standards across all project documentation and deliverables.
• Solution-oriented mindset with adaptability to navigate change and dynamic environments.
• Familiarity with industry-standard project tools, processes, and platforms, coupled with an understanding of digital opportunities and evolving trends.

How we help you Thrive:    

• 25 days annual leave (5 days additional optional purchase)
• 1 Volunteer Day
• Bupa Healthcare
• Bupa Dental - discounted rate
• Enhanced Maternity, Adoption and Shared Parental Leave
• Flexible Working Model with core working hours: 10am – 4pm
• A 1.5:1 Matching Pension Structure
• Thrive Fitness & Lifestyle (Up to £25.00 per month towards physical or online exercise class and lifestyle memberships)
• Telus Employee Assistance Programme) - including talking therapy and discounts
• Annual eye tests (if glasses needed for VDU use £50 towards glasses)
• Season Ticket Loan
• Cycle to Work Scheme
• Life Assurance - 4 x Annual Salary
• Help@Hand - GP Appointments, talking therapy, physiotherapy, nutrition advice, discounts
• Thrive Coaching  - 3 sessions per year
• Charity Match Fundraising up to £250
• Flu Vaccination

This role can be based in London or Leeds (Hybrid)

About Us 

KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning performance marketing and data and technology. Fuelled by a deep understanding of consumer behaviour, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at www.KINESSO.com 

Role Description 

Editorial Account Manager: Responsible for producing content for some of our larger key accounts and getting involved in the planning and review of content against our agreed strategy.

Key Responsibilities 

Account Management:

• Leading delivery of content across one or two smaller client accounts.
• Working closely with other operational teams, encouraging communication & collaboration.
• Occasionally attending client meetings where relevant and supporting on prep where necessary.
• Being accountable for fulfilling personal workload and completing documentation, alongside ensuring timely delivery of work across assigned client accounts.

Team Management:

• Supporting and mentoring new entry-level team members.
• Sharing knowledge across the team to help drive development and collaboration.
• Helping to support more junior team members, providing constructive feedback to develop their writing skills.

Content Execution:

• Researching, writing, proofreading (and in some cases editing) content of various kinds – commercial, informational, engaging, offsite, creative.
• Following content briefs to create content (with minimal spelling and grammar errors and a good creative flow) for various B2B and B2C clients, with the ability to manage different styles and TOVs.
• Using approved in-house and third-party tools as directed to help in the content execution process.
• Uploading and amending content in a CMS (Wordpress, AEM and similar).

Content Quality:

• Holding ultimate responsibility for the content produced – from brief right through to delivery, ensuring our output meets client expectations.
• Ensuring content follows brand guidelines, SEO best practices, and accessibility standards.

Sales and Strategy:

• Monitoring content trends and relevant industry news to develop knowledge.
• Researching and understanding clients, highlighting further opportunities for exposure through content.
• Supporting senior team members on new business requirements – such as the creation of pitch content.
• Supporting senior team members on content audits and competitor analysis.
• Supporting more senior team members to review content performance.

Desired Skills & Experience 

• Advanced writing skills.
• Strong attention to detail and accountability for quality.
• Ownership of accounts.
• Analytical thinking.

Employee Transparency 

At IPG Mediabrands, we celebrate differences and believe this makes us stronger. IPG Mediabrands are an equal-opportunity employer committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law. 

Please reach out to Ninette at ninette.desousa@mbww.com, if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application.

THE PERKS 

We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued – and that you are rewarded for your fantastic work. So, we also offer a range of benefits:  

• Flexi–leave, with 25 days annual leave to be taken as the minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New Year  
• Free breakfast and free lunch  
• Early finish Fridays 
• Core Hours (Mon-Thurs, flexible start/finish times)   
• Retail discounts 
• Electric vehicle salary sacrifice car scheme 
• Wellbeing programme, including Headspace & flu jabs 
• Interest-free season ticket loan  
• Paid time off for Volunteering  
• Group Income Protection  
• Life Assurance  
• Private Medical Insurance or Health Cash Plan (dependent on level)  
• Group Personal Pension Plan with matched contributions from 3-6%  
• Generous Parental Leave & Pay   
• Independent mortgage advice  
• Financial education  
• Employee Assistance Programme  
• Free eye tests  
• Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more!