About the role

Roku is seeking a Senior Program Manager to lead a complex, multi‑phase Workday ATS (Applicant Tracking System) transformation spanning Workforce Planning, Recruiting, and Onboarding. This is a highly visible role operating at the intersection of People, Talent Acquisition (TA), Enterprise Applications, and executive leadership.

This program involves significant change management, cross‑functional alignment, and integration across multiple systems and teams. The ideal candidate brings strong executive presence, high emotional intelligence (EQ), and the ability to navigate resistance while driving clarity, alignment, and delivery. This role partners closely with People, TA, Engineering, Finance, and an external implementation partner to deliver a scalable, end‑to‑end hiring platform.

Following a successful launch, this role is expected to scale to additional programs across the People and Pay domain and, potentially, to other enterprise initiatives.

What you'll be doing

• Own end‑to‑end program leadership for a multi‑phase Workday ATS transformation, from planning through stabilization and optimization
• Drive alignment across Workforce Planning, Recruiting, and Onboarding to deliver a cohesive end‑state experience
• Partner closely with People and TA leadership to navigate change, surface concerns, and build trust and momentum
• Lead cross‑functional teams across HR, TA, Enterprise Applications, Engineering, Finance, and external implementation partners
• Establish and manage program governance, including milestones, dependencies, risks, issues, and executive reporting
• Proactively identify risks and obstacles; drive decisions and resolution through structured problem‑solving and influence
• Translate complex functional and technical concepts into clear, executive‑ready communications
• Ensure integration readiness across upstream and downstream systems and processes
• Drive disciplined change management, adoption planning, and readiness across impacted teams
• Serve as a trusted advisor to senior leaders, bringing clarity, options, and recommendations

We're excited if you have

• 10+ years of experience leading large‑scale, cross‑functional programs, ideally in HR, People Systems, or Enterprise Applications
• Hands‑on experience with Workday Recruiting / ATS transformations or similarly complex HR technology programs
• Working knowledge of end‑to‑end hiring processes, including workforce planning, recruiting, and onboarding
• Strong understanding of how functional processes connect to technical architectures and integrations
• Demonstrated success leading programs in environments with change resistance or competing priorities
• Exceptional communication skills, with the ability to influence at the executive level
• High emotional intelligence and strong stakeholder management skills
• Proven ability to manage external implementation partners and internal delivery teams
• Experience establishing governance, metrics, and executive‑level reporting for complex programs
• Comfortable operating with ambiguity and driving structure where none exists
• Nice to have:
  • Experience scaling program management practices across multiple initiatives
  • Background in People, Payroll, or broader HCM domains
  • Experience in media, technology, or high‑growth environments

#LI-SR2

About the role

We are looking for an experienced and detail-oriented Customer Support Specialist to join our Employer Servicing team. In this role, you will be the ultimate subject matter expert on our benefits platform and the complex technical systems that power it. You’ll work directly with business leaders and HR admins as their trusted advisor from onboarding through renewal, ensuring they have a seamless experience providing world class benefits to their employees. This is a critical role that blends deep technical knowledge with excellent problem-solving and communication skills.

You’ll thrive in this role if you get energy from solving problems that initially seem impossible and view every customer interaction as an opportunity to improve the product or process.

At Counterpart Health, we are transforming healthcare and improving patient outcomes with our innovative primary care tool, Counterpart Assistant. By empowering Primary Care Physicians (PCPs), we help deliver better patient care at a lower cost through early diagnosis and longitudinal management of chronic conditions.

We are seeking a Provider Success Manager to establish relationships with healthcare providers and drive the adoption, expansion, and success of Counterpart Assistant (CA). This individual will be responsible for managing a portfolio of provider partnerships, ensuring that practices successfully implement and maximize their use of our platform to thrive in value-based care.

This is a results-driven user facing role that will serve as an external product SME who drives overall customer success. You will leverage your knowledge of Medicare and Primary Care operations, strong relationship management skills, and a data-driven approach to expand our presence in the market and enhance the value we deliver to our partners. Candidates for this role must reside in Dallas-Fort Worth and be willing to travel to practices up to 5 days a week.

As a Provider Success Manager, you will:

• Own & Manage Provider Relationships: Serve as the primary point of contact for provider primary care partners. Build trusted, consultative relationships to drive adoption of CA. 
• Support Provider Recruitment Activities as Product SME: Partner with CA GTM team to execute a provider onboarding and training best practices, with a focus on devising strong in-office workflows and working closely with practices (including clinical + non-clinical staff) to drive effective adoption of the platform.
• Optimize Provider Success & Retention: Implement and oversee a structured engagement plan to ensure providers maximize their use of our platform, achieve measurable success in value-based care, and remain long-term partners.
• Lead Data-Driven Decision-Making: Analyze provider performance metrics and proactively identify and review trends, opportunities, and risks with partner practices. Drive interventions to improve provider outcomes and increase platform utilization.
• Influence and drive adoption of best practices: Implement CA best practice in various types of PCP practices
• Cross-Functional Player: Collaborate with internal teams, including sales, product, and operations, to refine Counterpart Health’s offerings based on provider feedback and market trends.

Success in this Role Looks Like:

• You are a champion and ambassador for Counterpart Assistant with your portfolio of primary care partners.  Primary Care clinicians are reaching out to you to learn more about how CA can support them in achieving better outcomes in value-based care.
• You have the opportunity to present and demonstrate CA, highlighting the value it can bring to their patients and their clinical decision-making process. Thanks to your active engagement, excellent communication skills, and ability to build strong, collaborative relationships, PCPs recognize that CA is a powerful tool that helps them enhance patient care and improve clinical outcomes.
• Due to your dedicated support, guidance, and trusted partnership, clinicians and staff are now proficient users of CA.  
• Engaging with CA has seamlessly become part of their daily workflow, and all key engagement metrics are being successfully metric

You should get in touch if:

• You have 5-7+ years of experience in provider engagement, healthcare account management, or value-based care consulting, with a strong track record of success and provider adoption and retention.
• You have a Proven ability to build collaborative relationships with clinicians and staff to drive operational change, and to translate operational data into actionable performance metrics and scorecards that help primary care physicians achieve improved clinical and financial outcomes.
• You have Deep understanding of primary care and/or ambulatory care workflows and proven success Implementing, improving or changing clinical process workflow.
• You have knowledge of EHRs - ideally in a Primary Care setting, medical billing, reimbursement models, Medicare Advantage, and risk-based payment arrangements.
• You have strong project management skills, with the ability to prioritize competing initiatives and drive measurable outcomes.
• You are willing to travel up to 75% of the time to foster relationships and support provider practices.

Preferred (but not required)

• Understanding of value based care models, population health or quality improvement.
• Implementing value based care tools and technology products in primary care.
• Understanding of Medicare insurance, wellness visits, accurate coding, Stars, HEDIS.

Benefits Overview: 

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions.

Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.

With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.

Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-Remote

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

At Counterpart Health, we are transforming healthcare and improving patient outcomes with our innovative primary care tool, Counterpart Assistant. By empowering Primary Care Physicians (PCPs), we help deliver better patient care at a lower cost through early diagnosis and longitudinal management of chronic conditions.

We are seeking a Provider Success Manager to establish relationships with healthcare providers and drive the adoption, expansion, and success of Counterpart Assistant (CA). This individual will be responsible for managing a portfolio of provider partnerships, ensuring that practices successfully implement and maximize their use of our platform to thrive in value-based care.

This is a results-driven user facing role that will serve as an external product SME who drives overall customer success. You will leverage your knowledge of Medicare and Primary Care operations, strong relationship management skills, and a data-driven approach to expand our presence in the market and enhance the value we deliver to our partners. Candidates for this role must reside in Houston and be willing to travel to practices up to 5 days a week.

As a Provider Success Manager, you will:

• Own & Manage Provider Relationships: Serve as the primary point of contact for provider primary care partners. Build trusted, consultative relationships to drive adoption of CA. 
• Support Provider Recruitment Activities as Product SME: Partner with CA GTM team to execute a provider onboarding and training best practices, with a focus on devising strong in-office workflows and working closely with practices (including clinical + non-clinical staff) to drive effective adoption of the platform.
• Optimize Provider Success & Retention: Implement and oversee a structured engagement plan to ensure providers maximize their use of our platform, achieve measurable success in value-based care, and remain long-term partners.
• Lead Data-Driven Decision-Making: Analyze provider performance metrics and proactively identify and review trends, opportunities, and risks with partner practices. Drive interventions to improve provider outcomes and increase platform utilization.
• Influence and drive adoption of best practices: Implement CA best practice in various types of PCP practices
• Cross-Functional Player: Collaborate with internal teams, including sales, product, and operations, to refine Counterpart Health’s offerings based on provider feedback and market trends.

Success in this Role Looks Like:

• You are a champion and ambassador for Counterpart Assistant with your portfolio of primary care partners.  Primary Care clinicians are reaching out to you to learn more about how CA can support them in achieving better outcomes in value-based care.
• You have the opportunity to present and demonstrate CA, highlighting the value it can bring to their patients and their clinical decision-making process. Thanks to your active engagement, excellent communication skills, and ability to build strong, collaborative relationships, PCPs recognize that CA is a powerful tool that helps them enhance patient care and improve clinical outcomes.
• Due to your dedicated support, guidance, and trusted partnership, clinicians and staff are now proficient users of CA.  
• Engaging with CA has seamlessly become part of their daily workflow, and all key engagement metrics are being successfully metric

You should get in touch if:

• You have 5-7+ years of experience in provider engagement, healthcare account management, or value-based care consulting, with a strong track record of success and provider adoption and retention.
• You have a Proven ability to build collaborative relationships with clinicians and staff to drive operational change, and to translate operational data into actionable performance metrics and scorecards that help primary care physicians achieve improved clinical and financial outcomes.
• You have Deep understanding of primary care and/or ambulatory care workflows and proven success Implementing, improving or changing clinical process workflow
• You have knowledge of EHRs - ideally in a Primary Care setting, medical billing, reimbursement models, Medicare Advantage, and risk-based payment arrangements.
• You have strong project management skills, with the ability to prioritize competing initiatives and drive measurable outcomes.
• You are willing to travel up to 75% of the time to foster relationships and support provider practices.

Preferred (but not required)

• Understanding of value based care models, population health or quality improvement.
• Implementing value based care tools and technology products in primary care.
• Understanding of Medicare insurance, wellness visits, accurate coding, Stars, HEDIS.

Benefits Overview: 

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions.

Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.

With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.

Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-Remote

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

At Counterpart Health, we are transforming healthcare and improving patient outcomes with our innovative primary care tool, Counterpart Assistant. By empowering Primary Care Physicians (PCPs), we help deliver better patient care at a lower cost through early diagnosis and longitudinal management of chronic conditions.

We are seeking a Provider Success Manager to establish relationships with healthcare providers and drive the adoption, expansion, and success of Counterpart Assistant (CA). This individual will be responsible for managing a portfolio of provider partnerships, ensuring that practices successfully implement and maximize their use of our platform to thrive in value-based care.

This is a results-driven user facing role that will serve as an external product SME who drives overall customer success. You will leverage your knowledge of Medicare and Primary Care operations, strong relationship management skills, and a data-driven approach to expand our presence in the market and enhance the value we deliver to our partners. Candidates for this role must reside in San Antonio and be willing to travel to practices up to 5 days a week.

As a Provider Success Manager, you will:

• Own & Manage Provider Relationships: Serve as the primary point of contact for provider primary care partners. Build trusted, consultative relationships to drive adoption of CA. 
• Support Provider Recruitment Activities as Product SME: Partner with CA GTM team to execute a provider onboarding and training best practices, with a focus on devising strong in-office workflows and working closely with practices (including clinical + non-clinical staff) to drive effective adoption of the platform.
• Optimize Provider Success & Retention: Implement and oversee a structured engagement plan to ensure providers maximize their use of our platform, achieve measurable success in value-based care, and remain long-term partners.
• Lead Data-Driven Decision-Making: Analyze provider performance metrics and proactively identify and review trends, opportunities, and risks with partner practices. Drive interventions to improve provider outcomes and increase platform utilization.
• Influence and drive adoption of best practices: Implement CA best practice in various types of PCP practices
• Cross-Functional Player: Collaborate with internal teams, including sales, product, and operations, to refine Counterpart Health’s offerings based on provider feedback and market trends.

Success in this Role Looks Like:

• You are a champion and ambassador for Counterpart Assistant with your portfolio of primary care partners.  Primary Care clinicians are reaching out to you to learn more about how CA can support them in achieving better outcomes in value-based care.
• You have the opportunity to present and demonstrate CA, highlighting the value it can bring to their patients and their clinical decision-making process. Thanks to your active engagement, excellent communication skills, and ability to build strong, collaborative relationships, PCPs recognize that CA is a powerful tool that helps them enhance patient care and improve clinical outcomes.
• Due to your dedicated support, guidance, and trusted partnership, clinicians and staff are now proficient users of CA.  
• Engaging with CA has seamlessly become part of their daily workflow, and all key engagement metrics are being successfully metric

You should get in touch if:

• You have 5-7+ years of experience in provider engagement, healthcare account management, or value-based care consulting, with a strong track record of success and provider adoption and retention.
• You have a Proven ability to build collaborative relationships with clinicians and staff to drive operational change, and to translate operational data into actionable performance metrics and scorecards that help primary care physicians achieve improved clinical and financial outcomes.
• You have Deep understanding of primary care and/or ambulatory care workflows and proven success Implementing, improving or changing clinical process workflow
• You have knowledge of EHRs - ideally in a Primary Care setting, medical billing, reimbursement models, Medicare Advantage, and risk-based payment arrangements.
• You have strong project management skills, with the ability to prioritize competing initiatives and drive measurable outcomes.
• You are willing to travel up to 75% of the time to foster relationships and support provider practices.

Preferred (but not required)

• Understanding of value based care models, population health or quality improvement .
• Implementing value based care tools and technology products in primary care.
• Understanding of Medicare insurance, wellness visits, accurate coding, Stars, HEDIS.

Benefits Overview: 

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions.

Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.

With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.

Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-Remote

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes to our patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions.

The Senior Manager of Operations, Provider Success (South) is the regional leader accountable for executing Counterpart’s national provider success strategy across the South region. This role owns provider relationships, team performance, and market-level outcomes, ensuring national standards are delivered effectively while adapting execution to local market dynamics.

This role owns results in-region and serves as the primary escalation point for market-specific provider needs.

As Senior Manager of Operations you will: 

Execute Provider Success Strategy

• Execute the national provider success strategy to achieve regional performance goals.
• Own regional outcomes, including provider satisfaction, engagement, retention, and issue resolution.
• Drive increased adoption and sustained use of Counterpart Assistant across assigned markets.
• Apply national playbooks and workflows while tailoring execution to local provider and market needs.

Lead Regional Teams and Provider Relationships

• Lead, coach, and develop regional provider success teams, including Regional Directors of Operations and Account Managers.
• Build and maintain executive-level relationships with key provider partners.
• Coach teams to define account-level tactics, prioritize daily work, and deliver against regional goals.
• Own regional staffing, prioritization, and resource allocation decisions.

Drive Market Execution & Feedback

• Identify workflow, implementation, and operational barriers unique to individual practices or markets.
• Develop and execute local tactics to remove blockers and improve provider experience.
• Monitor regional performance trends, risks, and opportunities.
• Escalate systemic issues and insights to national leadership for enterprise-level resolution.
• Partner with regional Clinical, Network, Growth, and Operations leaders to ensure coordinated execution.

Success in this role looks like: 

• Strong provider relationships and measurable improvements in provider satisfaction across the region.
• Consistent execution of national provider success standards with effective local adaptation.
• Increased adoption and value realization of Counterpart Assistant in regional markets.
• High-performing, well-coached regional teams with clear priorities and accountability.
• Timely identification and resolution of market-specific barriers impacting provider success.

You should get in touch if: 

• Bachelor’s degree in Healthcare Administration, Business, Public Health, or related field (Master’s preferred).
• 8–10+ years of progressive experience in healthcare operations, provider operations, or value-based care programs.
• 4+ years experience in Medicare Advantage, ACOs, or other risk-bearing health plan models.
• Demonstrated experience defining and guiding account-level strategy for provider-facing or field-based teams.
• Strong experience in operational design, process improvement, and change management.
• Proven experience leading and influencing both direct and indirect teams.
• Experience working with and influencing Primary Care providers.

Preferred Qualifications

• Experience supporting multi-state provider operations.
• Strong analytical skills to guide market-level decisions.
• Experience partnering with technology or product teams on tools supporting field execution.

Benefits Overview: 

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions.

Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.

With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.

Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-Remote

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

At Clover Health, People Operations plays a critical role in enabling teams to do meaningful work that improves members’ lives. We’re seeking an HR Business Partner to support Clover’s Houston Experience Center — one of our most important locations. In this highly visible, fully onsite role, you will have direct impact by supporting employees, strengthening leaders, and shaping a high-quality onsite experience.

This role serves as the primary People partner for onsite employees and front-line and mid-level leaders within the Medicare Advantage (MA) organization. Embedded onsite at the Houston Experience Center and operating with a high degree of autonomy, you will align business objectives with employee needs, provide guidance on employee relations and performance management, and ensure consistent, equitable people practices. While overseeing onsite office operations, this role is first and foremost a strategic HR partner focused on manager enablement, culture stewardship, and driving engagement and performance in partnership with People Operations and MA leadership.

As an HR Business Partner, you will:

• Strategic HR Partnership & Manager Enablement
  
  • Serve as the primary People partner for Houston employees and MA front-line and mid-level leaders.
  • Coach managers on performance, development, engagement, and accountability, translating business priorities into practical people solutions.
  • Reinforce Clover’s culture and inclusion commitments while strengthening manager capability and team effectiveness.
• Employee Relations, Performance & HR Operations
  
  • Lead employee relations matters end-to-end, including investigations, corrective action, and resolution.
  • Support performance management and complex employee conversations.
  • Ensure consistent, compliant application of policies across onboarding, offboarding, leaves, and performance cycles.
  • Partner with Legal and senior People Ops leaders on sensitive cases and proactively identify engagement or retention risks.
• Operations
  
  • Own the onsite employee and visitor experience at the Houston Experience Center, serving as the front-of-house People Operations presence.
  • Oversee facilities, IT, security, vendors, and daily office operations.
  • Own the opportunity to create onsite executive experiences; design employee events and engagement initiatives to ensure a seamless and welcoming environment.

Success in this role looks like:

• Within the first 90 days, success will be defined by building strong relationships with leaders and employees, establishing credibility as the onsite HR partner, effectively managing employee relations matters, and ensuring smooth office operations.
• Within the first 6 months, success will be defined by strengthening manager capability, reducing reactive employee issues through proactive coaching, and improving consistency in people practices and employee experience.
• Future success will be defined by sustained improvements in engagement, retention, and performance, and by being recognized as a trusted strategic partner who positively impacts business outcomes.

You should get in touch if:

• You have 4–6+ years of progressive HR experience in a fast-paced or regulated environment, supporting healthcare, call center, or frontline teams.
• You possess strong employee relations expertise, including investigations and performance management.
• You have a proven ability to partner with front-line and mid-level leaders to drive accountability and team performance.
• You have solid knowledge of employment laws and HR compliance fundamentals.
• You are comfortable operating in a highly visible, fully onsite role with autonomy and ownership.
• You have experience with office operations or facilities coordination is a plus.
• You have a background in change management, manager capability building, partnership with Legal or HR Centers of Excellence, onsite employee experience, and bilingual (Spanish) skills are a plus.

Benefits Overview: 

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-Onsite

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

Role at a Glance:

The Partner Ecosystems team is growing at Paystand, and we are seeking motivated and enthusiastic individuals to join as Channel Partner Manager. As a channel partner manager, you will be responsible for developing and managing strategic relationships with Value Added Resellers (VARs) and growing new revenue for Paystand within Paystand’s ERP ecosystems (NetSuite, Sage, Microsoft, and Acumatica). 

You will collaborate closely with cross-functional teams, including sales and marketing to drive growth in our partnership program.  This role requires a deep understanding of ERPs and their VAR ecosystems, and a keen ability to identify and cultivate mutually beneficial partnerships. These are highly strategic roles reporting directly to one of the partner ecosystem directors. You will have a key influence on all aspects of our partnership program and how we execute successful partnerships. 

Responsibilities:

• Relationship Management (Enable)
  
  • Cultivate strong, long-lasting relationships with Ecosystem VAR partners.
  • Act as the primary point of contact for partner inquiries, concerns, and escalations.
• Grow Business (Activate)
  • Collaborate with partners to develop joint marketing initiatives, co-selling opportunities, and co-development projects. 
  • Conduct timely business reviews with VAR partners
• Partner Onboarding (Recruit)
  • Identify, evaluate, and engage prospective partners.
  • Negotiate partnership agreements and terms to ensure favorable terms for both parties.
  • Lead the onboarding process for new partners, ensuring thorough training is completed.
• Cross-Functional Collaboration
  • Work closely with sales teams to leverage partner relationships to meet bookings targets.
  • Coordinate with marketing teams to create, execute, and measure marketing campaigns and programs.

Qualifications​ ​&​ ​Requirements:

• 3+ years of experience in partnership management, channel sales, and/or mid-market/enterprise sales.
• 2+ years of experience working with ERP Channel and VAR communities, specifically Netsuite, Sage, Microsoft, or Acumatica.
• Experience driving sales and a proven track record building relationships and targeting key decision makers to push opportunities and partnerships forward.
• Experience working with virtual teams across functions and geographies.
• Experience in the payments and fintech industry is a plus.
• Experience in sales and/or marketing is a plus. 
• Entrepreneurial approach with can-do attitude.
• Exceptional writing abilities across mediums (social, technical, prose).
• Excellent verbal communication, presentation, and negotiation.
• Ability to travel (up to 25%) and work flexible hours as needed.

Perks: 

• Compensation ranging from $135,000 - $200,000 OTE based on experience.
• Enjoy generous PTO and sick leave, because we believe in balance.
• 401(k) retirement plan with employer matching. 
• We've got your health covered with comprehensive health dental and vision insurance plans.
• Fuel your days with free snacks and paid lunches in the office.
• Unlock stock options and own a piece of our success!
• Work with the best tools and equipment, setting you up to thrive.
• And the best part? Endless growth opportunities await you as we rapidly expand!

Role at a Glance:

The Partner Ecosystems team is growing at Paystand, and we are seeking motivated and enthusiastic individuals to join as Channel Partner Manager. As a channel partner manager, you will be responsible for developing and managing strategic relationships with Value Added Resellers (VARs) and growing new revenue for Paystand within Paystand’s ERP ecosystems (NetSuite, Sage, Microsoft, and Acumatica). 

You will collaborate closely with cross-functional teams, including sales and marketing to drive growth in our partnership program.  This role requires a deep understanding of ERPs and their VAR ecosystems, and a keen ability to identify and cultivate mutually beneficial partnerships. These are highly strategic roles reporting directly to one of the partner ecosystem directors. You will have a key influence on all aspects of our partnership program and how we execute successful partnerships. 

Responsibilities:

• Relationship Management (Enable)
  
  • Cultivate strong, long-lasting relationships with Ecosystem VAR partners.
  • Act as the primary point of contact for partner inquiries, concerns, and escalations.
• Grow Business (Activate)
  • Collaborate with partners to develop joint marketing initiatives, co-selling opportunities, and co-development projects. 
  • Conduct timely business reviews with VAR partners
• Partner Onboarding (Recruit)
  • Identify, evaluate, and engage prospective partners.
  • Negotiate partnership agreements and terms to ensure favorable terms for both parties.
  • Lead the onboarding process for new partners, ensuring thorough training is completed.
• Cross-Functional Collaboration
  • Work closely with sales teams to leverage partner relationships to meet bookings targets.
  • Coordinate with marketing teams to create, execute, and measure marketing campaigns and programs.

Qualifications​ ​&​ ​Requirements:

• 3+ years of experience in partnership management, channel sales, and/or mid-market/enterprise sales.
• 2+ years of experience working with ERP Channel and VAR communities, specifically Netsuite, Sage, Microsoft, or Acumatica.
• Experience driving sales and a proven track record building relationships and targeting key decision makers to push opportunities and partnerships forward.
• Experience working with virtual teams across functions and geographies.
• Experience in the payments and fintech industry is a plus.
• Experience in sales and/or marketing is a plus. 
• Entrepreneurial approach with can-do attitude.
• Exceptional writing abilities across mediums (social, technical, prose).
• Excellent verbal communication, presentation, and negotiation.
• Ability to travel (up to 25%) and work flexible hours as needed.

Perks: 

• Compensation ranging from $135,000 - 200,000 OTE based on experience.
• Enjoy generous PTO and sick leave, because we believe in balance.
• 401(k) retirement plan with employer matching. 
• We've got your health covered with comprehensive health dental and vision insurance plans.
• Fuel your days with free snacks and paid lunches in the office.
• Unlock stock options and own a piece of our success!
• Work with the best tools and equipment, setting you up to thrive.
• And the best part? Endless growth opportunities await you as we rapidly expand!

At Realtor.com, we have the most comprehensive and accurate coverage of real estate listings and the most engaged users across all the online real estate portals. Our mission is to make buying, selling, renting, and living in homes easier and more rewarding for everyone.

The People team is building a HR Performance & Goal Management (PM/GM) data product. This tool will support ~1,500 employees in managing Performance Measures (PMs) and General Measures (GMs) across mid-year and annual review cycles, aligned to our Real Success Framework (RSF).

We are seeking a Analytics Engineer to own the full data layer of this initiative — from schema design and RBAC architecture to pipeline management and compliance. This is a primary, ongoing responsibility during the build phase (6–9 months at ~75–100% allocation) and at steady-state (∼25–50% allocation post-launch), working in close partnership with the App Developer and People & Talent stakeholders.

Top Reasons to Apply:

1. High Visibility & Executive Impact
   You aren’t just building a dashboard; you are building the system of record for how 1,500+ employees (including our Executive Leadership Team) define success. The "Performance Hub" is a high-stakes, highly visible product where your architecture directly influences performance reviews, calibration, and compensation across the entire organization.
2. Architect the Future (From POC to Metric Store)
   We’ve proven the concept; now we need you to build the legacy. You have a long runway and the creative freedom to evolve a Proof-of-Concept into a robust, automated Metric Store. Beyond simple performance measures, you’ll have the autonomy to integrate proxy metrics, automated forecasting, and attrition models—effectively defining the "North Star" for our workforce analytics.
3. Absolute Ownership of a Modern Stack
   If you thrive in an environment of high ownership and low bureaucracy, this is your playground. You will own the full data layer—from Snowflake RBAC and schema design to dbt modeling and Airflow orchestration. You’ll be partnering with App Developers and People stakeholders to deliver a production-grade data product using the best tools in the industry.

What You'll Do

• Design and implement RBAC architecture in Snowflake supporting five role tiers (Employee, People Leader, HRBP, Admin, ELT), including row-level security policies scoped to org hierarchy and review cycle.
• Build and maintain data models for PM/GM tables, calibration history, audit logs, and the 4-point metric schema that underpins goal tracking and rating workflows.
• Manage the nightly UKG (UltiPro) data feed, handling org changes, leaves of absence (LOAs), and terminations to ensure the application reflects current workforce state.
• Integrate revenue goal data from existing Snowflake sources, enabling real-time goal sync for sales and quota-based populations.
• Build and maintain a comprehensive audit trail for all goal and rating changes, supporting manager workflows, HRBP review, and executive reporting.
• Implement GDPR/CCPA data anonymization logic, including right-to-be-forgotten workflows and compliant data handling for sensitive performance records.
• Enforce Snowflake access policy governance, ensuring that data exposure is strictly scoped to authorized roles and that access controls are auditable.
• Optimize Snowflake queries and warehouse configurations to support responsive HRBP and ELT dashboards, particularly during peak review seasons.
• Maintain a sandbox schema for safe development and testing of new features without impacting production data.
• Collaborate closely with the App Developer to expose clean, well-documented data interfaces that power goal submission, approval, calibration, and reporting workflows.
• Partner with Legal and IT to confirm Snowflake qualifies as the system of record for performance data and that all data governance requirements are met.

What You'll Bring

• Bachelor’s degree in Computer Science, Data Science, Information Systems, or a related technical field, plus 2+ years of relevant experience; or a Master’s degree with 6+ months of relevant experience in a corresponding domain.
• Strong SQL skills including query optimization, indexing, and building production tables and views in Snowflake; experience with Snowflake-specific features such as dynamic data masking, row access policies, and time travel.
• Hands-on experience designing and implementing RBAC in Snowflake, including role hierarchies, row-level security, and access policy governance.
• Proven ability to build and maintain data pipelines and ETL/ELT jobs; experience with tools such as dbt, Airflow, Fivetran, or custom Python-based pipelines.
• Experience integrating with HRIS platforms (e.g., UKG/UltiPro, Workday, or similar) via API or SFTP feeds to sync organizational data.
• Familiarity with data governance and compliance requirements, including GDPR/CCPA data anonymization, audit logging, and right-to-be-forgotten patterns.
• Strong data modeling skills; ability to design normalized schemas appropriate for goal-tracking, rating workflows, and calibration history.
• Knowledge of software engineering best practices for analytics: version control (Git), code review, testing, and documentation.
• Interpersonal and communication skills; ability to collaborate effectively with non-technical HR and People Operations stakeholders to translate business requirements into data assets.

Nice To Have:

• Experience supporting HR, performance management, or workforce analytics data products at a similar scale (~1,000–2,000 employees).
• Familiarity with Streamlit in Snowflake or similar lightweight app frameworks, enabling effective collaboration with the App Developer on data interface design.
• Experience with BI tools such as Tableau, Looker, or equivalent that may be used for supplemental HRBP or ELT reporting.
• Exposure to Snowflake cost governance and compute management, including virtual warehouse sizing and credit optimization for seasonal workloads.
• Prior work in a fast-moving tech or media company with iterative, agile delivery and cross-functional stakeholder engagement.

How we Reward you:

Realtor.com is committed to investing in the health and well-being of our employees and their families. Our benefits programs include, but are not limited to:

• Inclusive and Competitive medical, Rx, dental, and vision coverage
• Family forming benefits
• 13 Paid Holidays
• Flexible Time Off
• 8 hours of paid Volunteer Time off
• Immediate eligibility into Company 401(k) plan with 3.5% company match
• Tuition Reimbursement program for degreed and non-degreed programs
• 1:1 personalized Financial Planning Sessions
• Student Debt Retirement Savings Match program
• Free snacks and refreshments in each office location

Exciting Trade Advisory Opportunity to Help Make Global Trade Easy

The opportunity: 

The global supply chain is one of the most heavily regulated industries for all parties involved.  Everyone from the carriers, intermediaries, trucking companies, 3rd party logistics, freight forwarders, shippers, consignees, importers, exporters, and brokers face a challenging and complex task of navigating through a myriad of laws from the originating country, destination country as well as international treaties and conventions.

The Trade Advisory team, consisting of business consultants, lawyers and licensed customs brokers, offers advanced customs and trade expertise to help clients identify supply chain risks and cost savings opportunities. Flexport is looking for a Trade Advisory Manager to help lead our Trade Advisory services. In this role, you’ll be responsible for managing a team of associates, growing our business and helping our clients navigate the complex web of global trade alongside some of the smartest people in the advisory, customs and logistics industries as we collectively challenge the status quo and reduce friction in global trade.

You will:

• Help lead the team of customs and trade advisors.
• Develop and roll out new trade advisory service offerings
• Own the team’s long range plan and build the strategy to grow and meet aggressive goals.
• Do whatever it takes to help our clients to resolve trade related questions and problems.
• Strive to create an agile technology focused high performance culture.
• Manage a team and be a proactive leader to build and grow Trade Advisory services.
• Own the entire portfolio of clients and projects and lead the teams responsible for execution and reporting relevant metrics.
• Use creativity to improve operational efficiency, leadership communication, and revenue growth.
• Guide trade advisory associates on researching trade related matters such as tariff classification, valuation, country of origin, trade remedies, and free trade agreements.
• Review, comment and help finalize client deliverables prepared by associates including memos and presentations.
• Monitor client deadlines and prepare submissions to CBP.
• Maintain active communication with clients, customs and other government authorities, and internal stakeholders.
• Proactively stay informed on the latest customs and other government agency regulations, ruling issuances, and industry trends that are relevant to our clients.
• Organize and execute internal and external trade related communications.
• Support Trade Advisory infrastructure and administrative requirements.

You should have:  

• Bachelor's degree from an accredited college/university.
• Must have Licensed Customs Broker required, J.D. or graduate degree
• Must have 10+ years trade related experience working in house, at customs brokerage, consulting or law firm.
• 3-5 years experience managing associates, projects, and business metrics.
• Strong technical and business writing skills.
• Public speaking and presentation skills, including experience with webinars, training sessions, and client facing presentations.
• An advanced command of tariff classification, valuation, duty minimization and avoidance strategies, government regulations and rulings, and other trade information.
• Strong interpersonal skills and detail-oriented with superior organizational, multi-tasking, and problem-solving skills.
• Expertise with Microsoft Office suite and Google equivalents.
• High level of computer literacy. No paper. All digital.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

SPS Global is seeking a dependable and service-oriented Freight Driver / Mover to support local transportation, freight handling, and shipping operations. This role is responsible for safely transporting mail, packages, and freight between office locations while maintaining operational accuracy, chain-of-custody procedures, and exceptional customer service standards.

The ideal candidate thrives in a logistics-focused environment, demonstrates strong attention to detail, and is comfortable supporting warehouse, dock, and office services operations as needed.

Job Overview

The Freight Driver / Mover provides delivery, freight, and courier support by receiving dispatch orders, retrieving parcels and mail from local offices, and transporting items safely and efficiently using company vehicles such as small box trucks, vans, or jeeps.

This role also supports shipping and receiving operations, locker deliveries, and dock logistics while serving as a backup resource for front and back office functions when needed.

Reports To:
Client Services Supervisor, Client Services Manager, or equivalent leadership

What You’ll Do

Freight & Transportation Operations

• Transport mail, freight, and packages between designated office locations using company vehicles
• Administer shipping and receiving processes in accordance with operational procedures
• Collect and deliver items to designated offices, lockers, docks, and central shipping locations
• Operate internal collection and delivery routes across staffed and unstaffed facilities

Mail, Shipping & Logistics Support

• Process incoming tracked mail using client tracking and labeling systems
• Maintain accurate chain-of-custody procedures for inbound mail, packages, and freight
• Log shipments using client-preferred shipping and tracking tools
• Collect outbound shipping items and coordinate delivery to shipping teams for processing
• Provide recipients with methods to track and manage deliveries

Warehouse & Equipment Handling

• Utilize manual and powered material handling equipment such as pallet jacks, hand trucks, and forklifts (where applicable)
• Validate packing slips and ensure accuracy of incoming and outgoing shipments
• Support loading dock and warehouse operations as required

Customer Service & Operational Excellence

• Deliver exceptional customer service to employees and clients
• Build professional relationships with customers and internal teams
• Maintain professionalism and composure when handling sensitive requests
• Support operational needs proactively during downtime

What We’re Looking For

Required

• High School Diploma or equivalent
• Valid driver’s license with clean driving record
• Must be at least 25 years old to meet fleet insurance requirements
• Driver’s license must have remained current for the last 5 years
• Strong computer proficiency including logistics tracking systems, scheduling software, Excel/Numbers, and Word/Pages
• Strong organizational, communication, and customer service skills
• Ability to work independently and manage multiple priorities
• Ability to lift, push, pull, bend, squat, kneel, and reach overhead as required

Preferred

• 3+ years of experience in a mail facility, freight company, warehouse, moving company, or related environment
• Professional driving or courier service experience
• Experience with BearTracks or similar logistics tracking software
• Forklift and warehouse equipment experience
• Experience in loading dock or warehouse operations

Competencies

• Strong verbal and written communication skills
• Customer-focused mindset with strong service orientation
• Attention to detail and operational accuracy
• Ability to multitask and prioritize efficiently
• Independent work capability and accountability
• Knowledge of shipping, receiving, and freight handling procedures
• Strong organizational and time-management skills

Physical Requirements

• Ability to lift or move packages weighing 40–50 lbs. or more frequently
• Ability to move materials using wheeled carts with 60 lb capacity
• Ability to walk, bend, kneel, stand, and sit for extended periods
• Manual dexterity for operating office and warehouse equipment
• Physical and mental ability to operate company vehicles safely

Travel:
Local travel required using company vehicles

What We Offer

Career Growth: Opportunities to expand expertise across freight, logistics, courier, and office services operations.

Learning & Development: A culture that supports continuous learning and professional development.

We Recognize Talent: Recognition programs available across all employee levels.

Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, and Paid Time Off.

Note: Please inquire with Human Resources regarding benefit offerings for roles under 30 hours per week, as eligibility may vary.

Disclaimer:
This job description is not intended to cover or contain a full listing of duties or responsibilities required for the role. Duties and responsibilities may change at any time with or without notice.

Location: Houston, TX or Reston, VA preferred / Remote considered / Hybrid office schedule and travel up to 50%.

Overview

Location: Houston preferred / Remote considered / Hybrid office schedule and travel up to 50%.

Overview

• Support the end-to-end engineering execution of BESS projects for data centers, from development to commissioning.Manage the technical scope of projects and serve as the technical point of contract to the project manager.
• Coordinate with internal engineering, procurement, and construction teams to ensure project milestones are met.
• Collaborate with customers, EPC contractors, OEMs, and design consultants on integration of BESS with data center electrical infrastructure.
• Review and validate system designs (electrical, civil, mechanical) and vendor submittals to ensure technical compliance and quality.
• Design and develop Single line diagrams, Schematics, Wiring diagrams for Battery storage systems
• Prepare Electrical Equipment Specifications, Data Sheets, Purchase Requisitions and Bid evaluations for inverters, Switchgear, Transformers and other electrical equipment as required
• Develop Short circuit, load flow, and arc flash studies using software such as ETAP.
• Assist in developing project schedules, procurement plans, and technical documentation.
• Conduct site walks and support field activities during installation and commissioning.
• Participate in Factory and Site Acceptance Testing (FAT/SAT) of BESS components and systems.
• Identify technical risks and propose mitigation strategies in coordination with Project Management.
• Ensure all work is compliant with relevant codes (e.g., NEC, IEEE, NFPA) and On Energy Storage’s internal standards.

• Experience working on EPC or design-build projects in the energy or critical infrastructure sector in North America.
• Familiarity with commissioning protocols and QA/QC procedures for electrical systems.
• PE or EIT certification is a plus.

Anaplan is seeking a results-driven ENTERPRISE ACCOUNT EXECUTIVE - Retail to join our dynamic sales team. In this role, you will leverage your proven track record of selling sophisticated SaaS solutions to represent an incredibly versatile and powerful platform. We're looking for a competitor with a hunter mindset who loves to win. You will be a catalyst for our continued growth by leading digital transformation and helping industry leaders end siloed decision-making. 

This role reports directly to the Regional Vice President (RVP) and manages a territory consisting of both greenfield opportunities and existing Anaplan customers. This requires a unique individual who can hunt for and secure new logos while also identifying and growing opportunities within our current customer base. You will embody our core values (Innovative, Accountable, Collaborative, Transparent, Resilient, Empathetic, Authentic, Learner) as you help customers achieve their immediate goals and prepare their business for the future. 

Your Impact 

• Engage with targeted consumer-focused organizations prospects to identify broken business processes and position Anaplan’s unique ability to solve the problem
• Build and communicate Anaplan’s business value throughout the selling engagement, navigating complex prospect environments to align stakeholders around the Anaplan solution.
• Conduct highly effective, consultative presentations to key C-suite level decision-makers, including CFOs, CROs, and senior leaders across Supply Chain, Finance, and HR.
• Develop and own opportunity management from start to finish across multiple customer targets and functions.
• Apply Anaplan’s value-based selling methodology to manage a robust sales process and accurately forecast your business.
• Employ outstanding account leadership skills to identify expansion opportunities by cross-selling and up-selling within your targeted accounts.
• Collaborate effectively with a matrixed team of Sales Development Reps, Marketing professionals, Solution Consultants, and Customer Success partners to ensure customer success. 

Your Qualifications 

• Ideally 10-15 years of direct, consultative sales experience, with a consistent track record of overachieving quota in a competitive market.
• Extensive experience selling complex SaaS solutions (enterprise resource planning, supply chain management and/or human capital management) into Fortune 2000 companies.
• Proven success selling into multiple Lines of Business (LOBs) and navigating complex, multi-threaded buying centers.
• A demonstrated history of career stability  
• Mastery of outcome-based sales methodologies such as Challenger selling, TAS, MEDDPICC or Miller Heiman
• Demonstrated experience selling into Consumer (e.g. FMCG, F&B, Apparel, Retailer) accounts
• Demonstrated understanding of the pressing business challenges faced by consumer-facing enterprises today 

The Ideal Candidate 

• You are a humble, hungry and collaborative team player with a strong hunter mindset bringing grit and competitiveness while thriving in a team environment. 
• Strong business acumen and a naturally curious, consultative approach to understanding and solving customer challenges.
• You embody our I ACT REAL values: you are an Innovative, Accountable, Collaborative, Transparent, Resilient, Empathetic, Authentic Learner. 

  #LI-REMOTE

ROLE SUMMARY

The M&A Integration Systems Analyst is the analytical engine behind Meriton’s acquisition integration process. This role goes well beyond data entry and system execution; it is responsible for building the employee-level impact models that quantify exactly how every acquired employee’s total compensation and benefits picture changes under Meriton. Healthcare premiums, PTO accruals, maternity leave, holiday schedules, pay structures; every data point that touches an employee’s pocket or experience is this role’s domain to calculate, visualize, and communicate clearly to all stakeholders. The right person for this role tells a story with data.

KEY RESPONSIBILITIES

Employee Impact Modeling

• Build and maintain a per-employee transition impact model for every acquisition, capturing the financial and experiential delta between current-state programs and Meriton’s programs across:
• Healthcare premiums, PTO, Holiday schedules
• Commissions, bonuses, and variable pay structures
• HSA/FSA employer contributions and eligibility differences
• Any other benefit or compensation element that differs materially from Meriton’s standard programs
• Produce aggregate impact summaries: total population-level cost shifts, benefit wins, and areas of concern; equip the Director for executive and leader conversations
• Flag individual outliers: employees who experience meaningful negative financial impact that may require exception handling, retention attention, or targeted communication
• Visualize transition impacts in clear, decision-ready formats: charts, comparison tables, summary dashboards that can be presented to Meriton leadership and used to inform company leader conversations
• Update impact models as integration decisions are finalized, ensuring the analysis always reflects the current plan rather than a point-in-time snapshot

Roster Intake & Normalization

• Collect, validate, and normalize employee data from acquired companies: names, titles, compensation, pay type, deductions, org structure, and eligibility fields
• Build and maintain standardized intake templates; drive acquired companies to deliver complete, accurate data on schedule
• Produce import-ready files for ExponentHR onboarding loads

Program Mapping

• Own and maintain integration mapping workbooks across all active acquisitions:
• Job titles to Meriton job architecture
• Pay elements: commissions, bonuses, allowances, differentials
• Deductions and eligibility fields to Meriton structures
• PTO and holiday plans: accruals, caps, carryover, and payout treatment

QA, Reconciliation & Controls

• Own all pre- and post-go-live QA: data validation, post-load HRIS checks, first-payroll variance reconciliation, deduction audits, and PTO balance audits
• Maintain readiness gate checklists and QA evidence so Day 1 and Payroll 1 go/no-go decisions are objective and documented
• Track defects and root causes to closure; apply lessons to improve templates and processes for future acquisitions

HRIS System ExponentHR Execution

• Execute HRIS onboarding tasks: data loads, org and manager structure, role and access setup, and onboarding workflow configuration
• Partner with Meriton’s HRIS expert on configuration decisions; own execution and post-load validation

Reporting & Scorecards

• Maintain per-acquisition integration scorecards: data readiness, mapping completion, QA status, open risks, and milestone progress
• Contribute structured data to Power BI reporting that feeds the Director’s executive dashboard

QUALIFICATIONS

Required

• 4+ years in HR analytics, compensation analysis, total rewards, HRIS, or a comparable data-intensive HR operations role
• Advanced Excel proficiency: complex modeling, scenario analysis, conditional logic, pivot tables, and structured mapping
• Demonstrated ability to build employee-level financial models that translate program differences into individual and aggregate dollar impacts
• Experience visualizing data for non-technical audiences: charts, dashboards, and summary formats that drive decisions rather than sit in a folder
• Strong written communication skills for translating model outputs into clear narratives and risk flags
• Demonstrated ability to manage sensitive employee data with precision and strict confidentiality
• Proficiency with Microsoft 365: Excel, Teams, SharePoint, OneDrive; Power BI experience strongly preferred

Preferred

• Experience in total rewards analysis, benefits benchmarking, or compensation modeling across company transitions
• Experience supporting HRIS implementations or integrations; ExponentHR experience is a strong plus
• Familiarity with benefits plan structures (medical, PTO, leave, HSA/FSA) and how they translate to employee cost
• Exposure to M&A integration, multi-company HR environments, or acquisitive organizations
• Experience with Power BI, Tableau, or comparable data visualization tools

TRAVEL

• Limited
• Occasional on-site visits for key integration milestones — typically 0–1 trips per month

ROLE SUMMARY

The M&A People Business Partner is a HR professional who serves as the primary people partner for every acquired company during Meriton’s 120-day integration experience. This role requires equal credibility with front-line employees and executive leadership; one day facilitating a benefits enrollment session, the next advising an acquired company’s President on how to navigate a sensitive personnel situation. The comms, onboarding, and enrollment work is real and required, but this person’s differentiating value is their ability to build trust quickly, manage complexity calmly, and help leaders and employees move through change with confidence.

KEY RESPONSIBILITIES

Leader Partnership & Change Management

• Serve as a trusted HR partner to acquired company Presidents, GMs, and senior leaders throughout the integration window, handling full-cycle challenges and opportunities end-to-end.
• Guide employees through the cultural and operational transition to Meriton: what’s changing, what’s staying, and how to communicate both with their teams effectively.
• Anticipate and surface people-side risks: morale concerns, retention flags, leadership friction and proactively suggest recommended paths forward.
• Help leaders understand and adopt Meriton’s operating model, people practices, and expectations without losing the culture that made their company worth acquiring.

Employee Relations & Sensitive Issue Handling

• Serve as the first point of escalation for employee related issues or questions that arise during the integration window: medical coverage concerns, questions about job security, and other sensitive matters.
• Handle situations with sound judgment, appropriate confidentiality, and a clear escalation path to the Director when needed.
• Build visible, accessible relationships with employees across acquired companies so that people feel heard and supported through the process.
• Identify patterns in employee concerns and proactively flag systemic issues before they become escalations.

Benefits Enrollment & Participant Support

• Coordinate and lead benefits enrollment activities with Meriton’s benefits partners: education sessions, office hours, and Q&A events — virtual and on-site.
• Serve as first-line support for participant questions; resolve issues efficiently in partnership with carriers and vendors.
• Track enrollment completion and drive to 100% by each deadline through proactive follow-up.

ExponentHR Onboarding

• Guide employees through the ExponentHR onboarding workflow: logins, tasks, elections, and confirmations; drive completion by required milestones.
• Coordinate onboarding timing with the Director and Systems Analyst to align with payroll and benefits eligibility.
• Lead manager trainings to help introduce ExponentHR to the business.

Communications & Integration Materials

• Maintain acquisition materials: FAQ, town hall deck, manager talk tracks, and onboarding guides; ensuring they are current, accurate, and organized for immediate use.
• Manage a communications cadence for each deal from pre-close through Day 90, translating decisions into clear, employee-ready messaging.

On-Site Presence

• Travel to acquired operating companies to support town halls, run enrollment sessions, and serve as the in-person Meriton HR representative.
• Build credibility quickly at each site; de-escalate concerns in the moment and follow up with clarity.

QUALIFICATIONS

Required

• 5+ years of progressive HR Generalist experience, including meaningful exposure to employee relations, change management, and leader advisory work.
• Demonstrated ability to build trust and credibility with both senior leaders and employees in fast-moving, high-stakes environments.
• Experience managing sensitive employee relations matters with sound judgment and appropriate escalation.
• Comfort facilitating benefits enrollment processes: education sessions, deadline management, and participant support.
• Strong written and verbal communication skills; polished presenter who is equally effective one-on-one and in front of a group.
• Proficiency with Microsoft 365: PowerPoint, Word, Excel, Teams, SharePoint.

Preferred

• Experience in M&A integration, multi-site HR, or acquisitive organizations.
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
• Familiarity with ExponentHR or comparable HRIS platforms.
• Working knowledge of health plans (PPO, HDHP, HSA/FSA), 401(k) fundamentals, and eligibility concepts.

TRAVEL

• 1–3 trips per month to domestic operating company locations, aligned to town halls, enrollment sessions, and on-site integration support. Travel is purposeful and tied to the highest-impact moments in each acquisition.

The Senior Total Rewards Manager leads enterprise Total Rewards strategy within the Center of Excellence (COE), overseeing the design, governance, and administration of benefits, retirement, and compensation programs across all operating companies. The role ensures scalable, compliant frameworks while allowing flexibility to meet operating company needs.

The position partners closely with regional HR teams, executive & OpCo leadership, Payroll, HRIS, Finance, and external vendors to deliver consistent, employee focused programs that support growth, retention, and integration activity across a complex, decentralized organization.

Essential Duties and Responsibilities:

• Serve as the enterprise owner of Total Rewards strategy and governance, establishing standardized frameworks, policies, controls, and service models for all operating companies. Lead, develop, and mentor Shared Services Total Rewards staff, setting performance expectations aligned with COE service delivery, accuracy, responsiveness, and continuous improvement. Define roles and responsibilities between Shared Services and operating companies to ensure clarity, accountability, and effective execution at scale. Partner with regional HR teams to resolve complex employee benefit cases.
• Own the enterprise design and administration of all health & welfare, retirement, disability, life, voluntary, and leave programs serving a multi-state, multi-OpCo population. Lead annual open enrollment across all operating companies, including carrier strategy, systems configuration, vendor coordination, and communications. Act as the primary enterprise owner of retirement programs, including 401(k) and deferred compensation plans. Partner with plan recordkeepers, advisors, trustees, and auditors. Oversee plan governance, investments, audits, nondiscrimination testing, participant communications, and ongoing ERISA and IRS compliance.
• Manage enterprise vendor relationships including brokers, carriers, TPAs, recordkeepers, retirement advisors, and equity vendors. Lead enterprise negotiations, RFPs, renewals, performance reviews, and escalations, ensuring service levels and financial outcomes align with organizational standards. Partner with vendors to support integration of new operating companies and ensure consistent service delivery post close.
• Monitor federal, state, and local regulatory changes impacting benefits and compensation in a multi-state environment and ensure timely enterprise implementation. Own enterprise regulatory and governance activities including ACA reporting, audits, Form 5500 filings, participant notices, and regulatory inquiries.
• Establish and maintain standardized documentation, operating procedures, and internal controls to mitigate risk and ensure audit readiness.
• Lead enterprise compensation cycles, job architecture, job leveling, salary structures, and market benchmarking to promote consistent and equitable pay practices across OpCos. Serve as a strategic partner to HR regional teams, business leaders, and Talent Acquisition to evaluate role scope, recommend competitive offers, and support workforce planning. Support equity and incentive administration governance, ensuring confidentiality, accuracy, and compliance across all OpCos.
• Serve as the Total Rewards functional lead for HCM and benefits administration platforms in a Shared Services environment. Partner with HRIS, IT, Payroll, and vendors to define enterprise requirements, workflows, controls, testing, and deployment. Drive automation, standardization, and reporting enhancements to enable scalable service delivery and decision ready insights.
• Partner with the M&A team on due diligence, risk assessment, and integration planning related to benefits and compensation. Ensure continuity of coverage, compliance, and a seamless employee experience post-close. Assist with developing scalable integration playbooks and transition strategies aligned with the Shared Services operating model.
• Partner closely with Finance and Payroll to ensure accurate funding, reconciliation, accounting, and forecasting of benefit premiums, retirement contributions, and total rewards liabilities. Support budgeting, cost modeling, and financial analysis related to enterprise total rewards programs.
• Collaborate closely with HRBPs, Finance, Accounting, Legal, and business leaders to ensure benefit and compensation processes align with organizational policies and business needs.

Key Competencies

• Provides strategic and operational leadership across employee benefits, retirement, and compensation programs
• Deep knowledge of health & welfare benefits and retirement plan administration, with strong ERISA and compliance expertise
• Customer focused mindset with the ability to translate complex benefits information into clear, actionable guidance
• Collaborative partner who builds effective relationships across HR, Finance, Payroll, Legal, and vendors
• Exceptional attention to detail with a strong commitment to data integrity, confidentiality, and service delivery
• Manages time and priorities efficiently in fast‑paced, deadline‑driven environments
• Communicates clearly and effectively through strong written, verbal, and interpersonal skills
• Demonstrates empathy, integrity, and professionalism when handling sensitive employee information
• Drives and supports organizational change with adaptability and commitment
• Scales benefit processes effectively within growing and complex business environments
• Maintains composure and sound judgment in high‑pressure situations
• Uses Microsoft Excel and the full Microsoft Office Suite with strong proficiency

Education/Experience

• Bachelor’s degree in Business Administration, Human Resources, Accounting, or related field; equivalent professional experience also considered
• Minimum 8+ years of progressive benefits and leadership experience in a multi-state, multi-unit environment
• Certified Benefits Professional (CBP) or similar designation preferred
• Demonstrated experience managing & supporting health & welfare benefits and retirement plans in multi-state, multi-unit operations
• M&A benefits & compensation integration expertise preferred
• Experience with major HCM/benefit administration platforms (e.g., Workday, ADP, UKG, Oracle, Dayforce, or similar)

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions. The noise level in the work environment is usually moderate. The workplace is in a corporate office environment and the temperature in the work environment is usually moderate. The position’s primary office is the Shared Services, Irving, TX office; however, telework or work at home, on the road, or in a satellite location for portions of the workweek may occur, depending upon project needs and requirements in coordination with your direct supervisor and/or most senior leader of your department.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essentials functions. Must be able to walk, bend, stand, and reach constantly during a workday. May be required to lift items such as document boxes at a maximum of 10 to 15 pounds.

We are seeking a Staff Technical Program Manager, in our Austin office, to design and lead complex initiatives across the Client Technology organization. This role sits at the center of our engineering and product portfolio, ensuring that major initiatives are well structured, rigorously planned, and executed with operational discipline.

The Staff TPM partners closely with engineering and product leadership to translate strategic priorities into executable programs. This role also provides leadership with clear portfolio visibility, ensures adherence to governance and SDLC standards, and drives rigor in planning and delivery across multiple teams.

Responsibilities

Design and lead complex cross team initiatives across the Client Technology portfolio, structuring programs with clear scope, milestones, dependencies, and success criteria.

Drive rigor in planning and execution by ensuring teams maintain clear delivery plans, accountable ownership, and disciplined tracking of progress and risks.

Provide portfolio level visibility to engineering and product leadership by communicating program status, key risks, and delivery tradeoffs.

Ensure initiatives follow engineering governance and SDLC standards, including appropriate design reviews, planning checkpoints, and release readiness processes.

Partner with engineering and product leaders to ensure initiatives are properly scoped, resourced, and aligned with broader organizational priorities.

Ideal Candidate

8–10+ years of experience in technical program management, engineering, or related roles delivering complex software initiatives.

Bachelor’s degree or equivalent experience.

Marketplace experience is a must.

Proven ability to design and lead large cross team programs involving multiple engineering teams and stakeholders.

Strong planning and execution skills with the ability to bring structure and clarity to complex initiatives.

Experience communicating program and portfolio status to senior leadership.

Familiarity with engineering governance and SDLC practices including design reviews, release planning, and operational readiness.

Excellent communication and organizational skills with the ability to drive alignment across teams without direct authority.

Location & Flexibility

We balance accelerated creativity and innovation on a foundation of in-person collaboration and flexibility, from inside and outside of our office walls. This is a hybrid role; one can work three days of their choice in our Austin, TX office and the remaining two days from home. 

How We Work:

We balance accelerated creativity and innovation on a foundation of in-person collaboration and flexibility, from inside and outside of our office walls. This is a hybrid role, one can work three days of their choice in our Austin, TX office and the remaining two days from home. 

How We Reward You:

Realtor.com® is committed to investing in the health and well-being of our employees and their families. Our benefits programs include, but are not limited to:

• Inclusive and Competitive medical, Rx, dental, and vision coverage
• Family forming benefits
• 13 Paid Holidays
• Flexible Time Off
• 8 hours of paid Volunteer Time off
• Immediate eligibility into Company 401(k) plan with 3.5% company match
• Tuition Reimbursement program for degree and non-degreed programs
• 1:1 personalized Financial Planning Sessions
• Student Debt Retirement Savings Match program
• Free snacks and refreshments in each office location

Position Summary: 

Witherite Law Group and associated companies seeks professionals who want to join a high-performing team committed to working together to accomplish our mission and uphold our values of People First, Unmatched Expertise, and Integrity Always. The Project Manager- Operational Improvement will drive key projects aimed at optimizing business operations, solving complex problems, and ensuring efficient processes. The ideal candidate is a hands-on problem solver with excellent communication skills and a track record of delivering process improvements. This is a full-time, in-person position offering an opportunity to work closely with cross-functional teams and senior leadership to make a significant impact on organizational performance. 

Key Responsibilities: 

• Project Management: Lead and manage multiple projects from initiation through completion, coordinating cross-functional teams to deliver results on time and within budget. Ensure project scope, timelines, and resources are effectively controlled throughout the project lifecycle.
• Operational Optimization: Analyze current operational processes to identify inefficiencies or areas for improvement. Develop and implement actionable plans to optimize workflows, increase productivity, and reduce costs while maintaining quality standards.
• Problem Solving: Apply strong analytical and problem-solving skills to overcome project obstacles and address operational challenges. Proactively manage risks and devise effective solutions to keep initiatives on track and achieve project objectives.
• Presentations & Communication: Prepare and deliver clear, compelling presentations on project plans, progress, and outcomes to stakeholders, including executive leadership. Communicate project status and recommendations in a concise manner, ensuring alignment with organizational goals and securing buy-in for key initiatives.
• Stakeholder Collaboration: Work closely with various departments (e.g., operations, finance, IT, etc.) to implement process changes and improvements. Facilitate collaboration and knowledge-sharing among team members and ensure that all stakeholders are informed and engaged throughout the project. Foster a culture of continuous improvement by monitoring project outcomes and key performance indicators (KPIs) to measure success and inform future optimizations.

Qualifications: 

• Education: Bachelor’s degree in Business, Engineering, Operations Management, or a related field (or equivalent work experience) is strongly preferred. An advanced degree (MBA or similar) is a plus.
• Experience: 3+ years of experience in project management, operations, or process improvement roles, with a proven track record of delivering projects successfully and driving operational changes. Experience leading projects from planning through execution and working with cross-functional teams is essential.
• Project Management Skills: Demonstrated ability to manage project scope, timelines, and budgets effectively. Familiarity with project management methodologies (traditional and/or agile) and the ability to handle multiple projects simultaneously.
• Analytical & Problem-Solving: Strong analytical thinking and problem-solving skills, with the ability to interpret data and metrics to make informed decisions. Capable of identifying root causes of issues and implementing data-driven solutions.
• Communication: Excellent communication and interpersonal skills, both written and verbal. Ability to distill complex information into clear, concise reports and presentations. Experience communicating with and presenting to senior executives is highly valued.
• Leadership & Teamwork: Proven leadership abilities in a team environment. Ability to influence and guide cross-functional teams without direct authority, driving alignment and collaboration to achieve project goals.

Physical Requirements:  

• Office environment with normal business hours necessary to satisfactorily perform job functions.   
• Stationary Position – Must be able to remain in a stationary position up to 50% of the time.  
• Move or Traverse – This position needs to occasionally move about inside the office to access file cabinets, meeting rooms, office machinery, etc.  May occasionally ascends/descends the stairs to get to other floors, cafeteria and parking area.
• Dexterity – constantly operates a computer and other office machinery such as a copy machine/printer.  
• Move, Transport, Position, Put, Install, Remove - Occasionally moves supplies weighing up to 10 pounds for various presentation and event needs. 
• Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information - The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess - The ability to observe details at close range (within a few feet of the observer).

Location: Fort Worth, TX

Schedule: Wednesday - Saturday / 6:00 AM - 4:30 PM

Compensation: $18.00

Role Description:

This is an incredibly important position that helps to monitor inventory activities of all clients at each fulfillment center while allowing all existing operations team members to remain focused on their day-to-day responsibilities. As ShipBob continues to grow, it is imperative to provide a great experience in serving our clients’ needs while maintaining sustainable growth and scalability from an operations perspective. This role reports to the Operations Manager, Fulfillment Operations, who also serves as the backup for this role.

What you’ll do:

• Investigate inventory discrepancies reported by the Operations team. 
• Perform physical inventory cycle counts and reconcile inventory variances. 
• Communicate updates and relay important operational information about clients directly to ICQA Lead. 
• Resolve merchant facing requests around inventory related issues. 
• Comprehension of cycle counts and inventory control processes according to written SOP’s. 
• Ensure inventory variances are researched and resolved in a timely manner, allowing fulfillment of outbound orders. 
• Ensure timely communications to MC team for any orders not able to be fulfilled due inventory discrepancies. 
• This role includes responsibility for ensuring products are handled, stored, and distributed in a manner that maintains their safety, quality, and legality. Team members are expected to follow all standard operating procedures, report any concerns related to product condition or integrity, support traceability through accurate record-keeping, and contribute to a culture of continuous improvement and product safety awareness. 
• Additional duties and responsibilities as necessary. 

What you'll bring to the table:

• Demonstrates the ability to quickly adapt to changing conditions and solve problems in a timely fashion.
• Ability to determine inventory discrepancies, perform physical inventory cycle counts, and reconcile inventory variances.
• Possesses effective written and verbal communication skills; displays reading comprehension skills.
• Displays the ability to multitask and handle multiple issues at the same time without stress.
• Displays attention to details.
• Ability to lift up to 50 lbs without any health limitations.
• Able to stand and walk continuously during and up to an 8-10hr shift.
• Able to bend, stoop, reach above, and push/pull frequently.
• May be required to flex into other departments as needed.

Perks and Benefits:

• Medical, Dental, Vision & Basic Life Insurance 
• 401K Match 
• Weekly paycheck with paid overtime eligibility  
• Pay Progression Program 
• Paid Time Off & Sick Time Off 
• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/  
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

#LI-DNI

About the role:

We are seeking a strategic, hands-on FP&A Sr Manager to lead our global Financial Planning & Analysis (FP&A) function. This is a high-impact role with exposure to executive leadership and responsibility for guiding business performance across the company. You’ll lead a growing team and own our financial planning infrastructure, driving insights that shape strategic priorities, investment decisions, and operational efficiency. 
If you're passionate about scaling processes, developing talent, and enabling business partners through analytics and financial acumen, this is your opportunity to lead and make a difference.

Job Responsibilities:

• Leadership & Team Development - Build, lead, and mentor a high-performing FP&A team that delivers business-critical financial support and insights
• Strategic Business Partnership - Serve as a trusted advisor to senior leaders across the company, translating financial data into actionable insights that inform strategic decisions
• End-to-End Planning Ownership- Lead company-wide financial planning cycles, including annual budgets, long-range plans, and rolling forecasts
• Financial Reporting & Performance Analysis - Deliver timely, high-quality reporting packages with analysis of variances, business drivers, and financial risks/opportunities
• Financial Modeling & Decision Support - Develop and maintain robust, scalable financial models and dashboards to evaluate performance, investments, and strategic scenarios
• Systems & Process Optimization - Drive the adoption, implementation, and enhancement of FP&A systems and tools to improve planning efficiency and reporting capabilities
• Cross-Functional Collaboration - Partner closely with Accounting, HR, and business leaders to ensure alignment between actuals, forecasts, and strategic goals
• Expense & Headcount Management - Oversee operating expense planning, headcount tracking, and cost allocation across functions and global regions
• Executive & Board Support - Prepare compelling financial narratives and presentation materials for executive leadership and board meetings
• Continuous Improvement & Governance - Champion best practices in FP&A, driving ongoing improvements in forecasting accuracy, reporting cadence, and data integrity

Job Requirements:

• Bachelor’s or advance degree in Finance, Accounting, Economics, or related field; MBA or relevant certification (e.g., CFA, CPA) a plus
• 6–8+ years of progressive FP&A or corporate finance experience, including 2+ years in a team leadership capacity
• Proven ability to partner cross-functionally with senior executives across G&A, R&D, or GTM functions
• Experience implementing or optimizing FP&A tools (e.g., Vena, Anaplan, Adaptive Insights, Planful)
• Advanced financial modeling, forecasting, and scenario planning skills
• Expertise in MS Tools and financial systems; experience with visualization platforms (e.g., Power BI) preferred
• Strong understanding of accounting principles and how they integrate with planning
• Exceptional communication and executive presence with the ability to synthesize complex data into clear business narratives
• Comfortable navigating ambiguity in a high-growth, fast-paced global environment

Why Join Us:

• High-impact role with strategic visibility and influence.
• Opportunity to scale a function and shape company-wide financial operations. 
• Work in a collaborative and fast-moving global organization. 
• Competitive compensation and benefits, with a focus on growth and development. 

Empower decisions. Drive growth. Lead with insight. 
Apply now to become a key force behind our financial strategy and execution.

Salary Range:

The anticipated base salary range for this position is between $150,000 and $200,000. Base salary ranges may vary by geographic location and relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis.

Here are some of our local benefits:

• Three weeks' paid time off plus 15 paid holidays, floating holidays, and volunteer time off
• Gym membership subsidy
• Medical and dental insurance
• Pet insurance
• Employee Assistance Program
• College Savings Plan
• Travel assistance
• 401(k) with up to 4% employer match

#LI-MM1

We’re looking for an Account Executive, Enterprise Sales to help us develop and close new business with Hootsuite customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. This role is a full sales cycle role from opportunity creation to close.  You will be responsible for owning your own pipeline and generating outbound opportunities with companies that could benefit from Hootsuite as their social media management partner. This is a remote-first role and is open to applicants located within Canada or the United States where we comply with our legal hiring entities. In this role, you will report to the Manager, Enterprise Sales. 

WHAT YOU’LL DO:

• Successfully acquire new enterprise sized business customers within our landmark industries in order to achieve individual quota targets. You will be required to also prospect and generate your own outbound leads.
• Navigate sales cycles from value creation to negotiation and closing, and present the value of our solutions to prospective senior level customers. Build trust with C-suite and senior executives, leading strategic, high-impact conversations that uncover business priorities, align solutions to executive objectives, and drive long-term partnerships.
• Take ownership of your quarterly target by crafting and executing a strategy in order to identify, generate and develop net new sales pipeline and achieve/exceed quota targets. Accurately forecast sales activity and revenue attainment.  
• Proactively seek out insightful market and industry information in order to effectively develop rapport with enterprise customers. Recommend relevant solutions by offering a unique product mix from the range of Hootsuite products to solve clients business challenges.  Recommend appropriate third party partner solutions to meet customer needs and build a differentiated pitch for our customers.
• Deliver product presentations and demos to potential customers, showcasing a range of solutions that provide maximum benefit to the customer. Complete RFI/ RFP and other supplier technical requirement documents.
• Partner with our pre & post sales teams to navigate roadblocks and objections, ensuring customer success and long term value for the customer.
• Based on regional needs, craft and generate expansion strategies for existing customers; present the value of our solutions to all levels of prospective customers; look for opportunities to adopt additional products and introduce sales team members to additional internal buyers for cross-sell opportunities.
• Partner with Sales Development Representatives to plan approaches to your accounts and work together to build outbound pipelines.
• Manage, track and report sales activities and results through Salesforce, Sales Navigator and 6Sense
• Travel to see prospects and deliver presentations to stakeholders, ability to coordinate these presentations and workshops with leadership support.
• Facilitate a warm handoff to the implementation and customer teams following the close of the initial customer sale to ensure a smooth customer transition and onboarding.
• Perform other related duties as required.

WHAT YOU’LL NEED:

• Considerable relevant B2B sales experience (experience in software considered an asset); proven ability to achieve or exceed assigned quotas. Social listening experience an asset.
• Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling).
• Demonstrated outbound sales experience, including ability to generate pipeline through proactive prospecting, cold outreach, and strategic outbound campaigns.
• Skilled in crafting and executing sales plans for assigned territories or verticals, including building account strategies, identifying new opportunities, and consistently driving top-of-funnel activity to meet and exceed revenue targets.
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers meet their needs.
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
• Perseverance: Pursues everything with energy, drive, and a need to finish—doesn’t give up.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1, #LI-Remote

We're looking for a Revenue Enablement Manager for our Customer Office to own the enablement experience for Hootsuite's post-sale organization including Customer Success Managers, Renewal Owners, and the broader customer-facing teams responsible for retention, expansion, and long-term value delivery. This role sits within the Revenue Enablement function and is dedicated to building the capabilities, frameworks, and learning systems that drive net revenue retention.

This position operates at the intersection of customer success strategy and field execution, ensuring that CSMs and renewal owners have the knowledge, tools, and skills to deepen customer relationships, demonstrate ROI, and grow accounts. 

This role is open in USA and Canada in provinces and states we can legally hire in and will report into the Chief of Staff, Revenue.

WHAT YOU’LL DO

• Develop and maintain customer success and renewal motion playbooks, strategic business review (SBR) guides, customer office management framework and expansion play materials in close collaboration with CS Leadership, Customer Experience & Strategy, Product Marketing, and Revenue Operations.
• Build a coaching cadence for the customer office, leveraging AI conversation intelligence and customer health data to identify skill gaps, improve discovery and value-articulation skills, and increase commercial confidence among CSMs and renewal owners.
• Translate Hootsuite's value proposition into assets and internal training that equip the post-sale team to demonstrate ROI, connect usage to business outcomes, and tell a compelling story at renewal and expansion.
• Design and deliver enablement programs to ensure the post-sale team is fully prepared ahead of any change that affects how they show up with customers.
• Partner with the Revenue Operations and Customer Experience & Strategy teams to drive adoption of CS tools, health scoring systems, and renewal workflows. Turn process and system changes into clear enablement experiences that reduce friction and increase consistency across the team.
• Build a continuous learning program for CSMs and renewal owners through initiatives that reinforce value-based engagement, commercial acumen, and multi-threaded relationship building.
• Establish and track enablement metrics tied to post-sale performance, such as NRR, expansion pipeline, renewal conversion rates, and program adoption, iterating based on field feedback and CS leadership input.
• Serve as an active member of the Revenue Enablement Council, representing the post-sale voice and ensuring customer office initiatives are properly coordinated and sequenced across the broader GTM organization.

WHAT YOU’LL NEED

• 8+ years of experience in customer success enablement, CS operations, or a quota-carrying CSM/account management role within a B2B SaaS company. Background in consulting or strategic advisory is a major plus. 
• Demonstrated experience building and delivering enablement programs with measurable impact on NRR, renewal rates, or expansion pipeline
• Deep understanding of the customer success motion  health scoring, QBR/EBR frameworks, value realization methodologies, and renewal commercial negotiation
• Experience with AI-powered customer success tools, including conversational intelligence, AI-assisted health scoring, and automated coaching systems with a practical understanding of how to embed these capabilities into CSM workflows to improve retention outcomes and commercial effectiveness.
• Familiarity with CS platforms (e.g., Gainsight, Salesforce, Gong, and LMS tools)
• Experience working cross-functionally with CS Leadership, Product Marketing, RevOps, and Finance to build renewal and expansion programs that are both commercially rigorous and customer-centric
• Strong facilitation and communication skills. Effective in designing async learning and running live workshops with experienced CSMs and commercial-focused renewal teams
• Ability to translate complex product value into clear, customer-facing narratives and internal training that builds commercial confidence across the post-sale team

WHO YOU ARE

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1 #LI-Hybrid

We're looking for a Revenue Enablement Manager for our Sales Office to own the enablement experience for Hootsuite's global seller community of Account Executives, Sales Development Representatives, and partner-facing roles. This is a hands-on, high-impact position responsible for translating Hootsuite's enterprise Go-To-Market strategy into the programs, content, and skills that give our sellers a competitive edge.

This role works at the intersection of strategy and execution building the programs, playbooks, coaching frameworks, and learning systems that directly influence how quickly and effectively our sellers perform. The measure of this role is field impact: quota attainment, pipeline, and win rates.

This role is open in USA and Canada in provinces and states we can legally hire in and will report into the Chief of Staff, Revenue.

WHAT YOU’LL DO

• Develop and maintain sales playbooks, talk tracks, frameworks, and competitive assets in close partnership with Marketing, ensuring sellers always have current, field-tested materials at the moment they need it.
• Translate Hootsuite's GTM positioning and value-based selling methodology into training programs that are practical, repeatable, and directly applicable to driving active pipeline.
• Build and manage a coaching cadence for the seller community, leveraging AI to surface conversation intelligence insights, identify skill gaps, and create targeted coaching interventions in partnership with frontline sales managers.
• Design and deliver enablement programs for operational launches, GTM plays, and strategic initiatives in coordination with Product Marketing, RevOps, and Sales Leadership to ensure field readiness ahead of each launch.
• Partner with RevOps to drive adoption of new tools, processes, and CRM workflows, translating operational changes into clear, field-facing learning experiences that minimize friction and accelerate uptake.
• Maintain a continuous learning rhythm for tenured sellers through micro-learning, peer-led sessions, and skills clinics that reinforce messaging, sharpen technique, and build confidence in competitive deals.
• Establish and track enablement metrics tied to seller performance such as program completion, methodology adoption, and pipeline contribution and iterate programs based on field data and manager feedback.
• Serve as an active member of the Revenue Enablement Council, contributing field insights and ensuring seller-facing initiatives are properly sequenced, scoped, and communicated across the GTM organization.
• Perform other related duties as assigned 

WHAT YOU’LL NEED

• 8+ years of experience in sales enablement, sales training, or a quota-carrying sales role within a B2B SaaS company. Background in consulting or strategic advisory is a major plus.
• Demonstrated experience designing and delivering enablement programs with measurable impact on ramp time, quota attainment, or win rates
• Experience with AI-powered GTM tools, including conversational intelligence platforms, AI-assisted content generation, and personalized learning systems, with a practical understanding of how to integrate these tools into seller workflows to drive adoption and performance.
• Strong working knowledge of enterprise sales methodologies (e.g., MEDDIC, Command the Message, Challenger, Value Selling) and the ability to apply them in practical field contexts
• Experience leveraging Gong or equivalent conversation intelligence platforms to analyze seller performance and build coaching programs
• Familiarity with Salesforce, LMS platforms, and modern sales content management tools (e.g., Highspot, Accord)
• Proven ability to work cross-functionally with Sales Leadership, Product Marketing, and RevOps to build programs that land in the field
• Strong facilitation and communication skills. Equally effective designing an asynchronous learning module and running a live workshop with a room full of senior AEs

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1 #LI-Hybrid

We’re looking for a Senior Account Executive, Enterprise Sales to help us develop and close new business with larger enterprise customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. This role is a full sales cycle role from opportunity creation to close.  You will be responsible for owning your own pipeline and generating outbound opportunities with companies that could benefit from Hootsuite as their social media management partner. This is a remote-first role and is open to applicants located within Canada or the United States where we comply with our legal hiring entities. In this role, you will report to the Manager, Enterprise Sales.

WHAT YOU’LL DO:

• Successfully acquire new enterprise customers within our landmark industries in order to achieve and exceed individual quota targets.  Develop and execute an industry-specific account growth strategy in order to identify, generate and develop a net new sales pipeline.
• Take ownership of your quarterly target by crafting and executing a strategy in order to identify, generate and develop net new sales pipeline and achieve/exceed quota targets. Accurately forecast sales activity and revenue attainment.
• Lead longer end to end sales cycles from value creation to negotiation and closing, and present the value of our solutions to senior and C-suite prospective customers. Lead strategic, high-impact conversations that uncover business priorities, align solutions to executive objectives, and drive long-term partnerships. Manage complex, global evaluations and manage stakeholders in different regions and departments.
• Proactively and strategically seek out market information and understand the product-market fit in order to effectively develop rapport with customers.
• As a subject matter expert in Social Media Management and in our customers unique industry, advise and recommend relevant solutions by offering a unique product mix from the range of Hootsuite products to solve clients business challenges.
• Evaluate and complete RFI's/ RFP/s , Security and Privacy agreements and manage the proposal and credit review process.
• Educate and inform our customers on the impact social media has on their corporate strategy. Deliver strategic product presentations, demos and supported trials of our solutions to potential customers and prospects, and identify and build consensus among multiple, cross-functional decision makers and influencers.
• Partner with our pre & post sales teams as well as senior and executive internal stakeholders to remove roadblocks, create opportunity and ensure customer success and long term value for the customer.
• Manage, track and report sales activities through Salesforce, Sales Navigator and 6Sense.
• Based on regional needs, craft and generate expansion strategies for existing customers; present the value of our solutions to all levels of prospective customers; look for opportunities to adopt additional products and introduce sales team members to additional internal buyers for cross-sell opportunities.
• Proactively transition the customer to the customer team following the close of the initial customer sale to ensure a smooth customer transition and onboarding.
• Travel to see prospects and deliver presentations to stakeholders, ability to coordinate these presentations and workshops with leadership support
• Lead by example to your peers and share learnings and insights with team members on deal challenges, objections, and account strategy.
• Perform other related duties as required.

WHAT YOU’LL NEED:

• Senior level B2B sales experience, including 2+ years selling to enterprise customers (experience in software considered an asset); proven ability to achieve or exceed assigned quotas. Social listening experience an asset.
• Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling). Demonstrated strategic mindset towards deals and the ability to convey a big picture vision to the customer.
• Experience crafting sales plans for your vertical/territory and building/executing on your account/territory plans. Outbound experience and track record of success sourcing your own pipeline  is a requirement.
• Proven outbound sales expertise, including ability to generate pipeline through proactive prospecting, cold outreach, and strategic outbound campaigns. Skilled in crafting and executing sales plans for assigned territories or verticals, including building account strategies, identifying new opportunities, and consistently driving top-of-funnel activity to meet and exceed revenue targets.
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers meet their needs.
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
• Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action
• Perseverance: Pursues everything with energy, drive, and a need to finish—doesn’t give up.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1, #LI-Remote

The SOC Operator is responsible for monitoring security systems, coordinating emergencies, compiling daily reports, replying to email and phone inquiries and general workplace duties, as needed. The candidate needs to be comfortable in a fast-paced, growing environment. Superior communication and multi-tasking skills are strongly desired. A professional yet approachable personality, who can make sound decisions through training with limited supervision, will excel in our environment.   

 FULL TIME MORNING SHIFT

*WEEKENDS ARE REQUIRED* 

$16/HR 

Responsibilities:

• Push/Report all appropriate operational matters in real-time directly to the SOC Manager, Director of Operations and members of senior management.
• Provide excellent Customer Service to all parties encountered while on duty.
• Acts on all customer service related calls and either resolves them personally or refers issues to the appropriate individuals. Manage communications for emergency and non-emergency calls-for-service, to include; phone and email workstations. Monitor email inboxes, work order service requests and all communications devices; prioritize and process incoming information according to procedure.
• Responsible for establishing, maintaining and reviewing schedules.
• Assist in the supervision and management of team of security officers, payroll, training, coaching, development and support.
• Handle all escalated security issues or emergency situations appropriately. Coordinate emergency incidents with Security Team. Notify, assist, and direct external emergency personnel and internal Emergency Response Team as necessary.
• Acknowledge alarms and dispatch personnel as needed
• Participate in regular training and scenario based security drills
• Understand and execute emergency SOC protocols, Understand and execute general service SOC protocols.
• Perform SOC related projects and tasks as requested by the SOC Manager or Director of Operations
• Compile daily SOC activities into daily shift reports. Accurately ensure detailed shift pass-downs are issued and followed. Compile monthly, quarterly and annual SOC statistical data. Author incident reports as described in SOC protocols
• Perform other tasks and duties of a similar nature and scope as assigned

Due to the nature of this assignment, special attention is paid to those candidates that are able to successfully demonstrate: A work history illustrating a progressively increasing security/customer service related skill sets and responsibilities with an emphasis in a supervisory capacity work, communication center protocol, knowledge of security operations, in addition to an advanced level computer proficiency/technological skills, specifically as it relates to established physical security needs.

Having any, or a combination of the above listed attributes may increase your chances of selection 

Qualifications & Benefits:

Education and/or Experience: High School diploma or general education degree (GED) and 2 years prior satisfactory employment as a security officer or in a customer service position. Experience in a heavy volume call center and dispatch preferred. Must be at least 20 years of age.

Certificates, Licenses, Registrations: Ability to acquire and maintain a valid Texas security license, including state accredited training requirements.

Language Skills:  Must have the ability to read, write, speak, and understand English.

Computer Skills: Proficiency with Microsoft Office software (Word, Access, Excel, PowerPoint).

Other Qualifications:  Ability to pass pre-employment drug screen and criminal background check.  Must maintain a working telephone number though which we can contact you. 

Physical Demands:  The physical demands are based on the contract and must be met by an employee to successfully perform the essential functions of this job. 

Salary & Benefits: Compensation is $16/hour  based on experience, plus paid time off, medical insurance, dental insurance, paid holidays, and pension/retirement benefits. Skills-enhancing training and opportunities for career growth and promotion.

EOE/M/F/D/V

#IND3

Who Connecteam is:
Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide.

We built Connecteam for real operators - the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or tools that don’t talk to each other.

Connecteam brings daily operations and team communication into one intuitive app - from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job.

Backed by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency.

About the Role:

We are looking for a detail-oriented and experienced Payroll Manager to join our Finance team

This role is a unique opportunity to take ownership of a rapidly scaling global payroll operation, work across multiple jurisdictions, and help shape processes and infrastructure as we expand into new markets.
In this role, you will take ownership of ensuring accurate, timely, and compliant payroll operations for employees across the US, Australia, and additional international locations, as our global footprint continues to grow. You will collaborate closely with HR, and external Payroll Vendors to ensure smooth payroll operations, accurate employee payments, and full compliance with all relevant tax and reporting requirements in each jurisdiction. You will also serve as the main point of contact for the employees’ payroll-related questions and concerns.

This is a fully remote position.

Key Responsibilities:

• Own and manage the end-to-end payroll lifecycle for the US, Australia, and additional international locations through our PEO partners, ensuring accuracy, compliance, and timely execution
• Maintain and update employee data with the PEO, including onboarding, terminations, and compensation or benefits changes
• Review and verify timesheets, PTO, overtime, and other earnings or deductions before submission to the PEO
• Oversee payroll-related withholdings, benefits, and deductions processes handled by the PEO
• Partner with HR to ensure accurate employee information and resolve payroll discrepancies
• Coordinate and execute smooth transitions between PEO providers, including data migration, testing, and validation
• Review PEO-generated pay statements, reports, and year-end tax forms (W-2, 1099, etc.) for accuracy
• Reconcile payroll accounts and prepare payroll-related journal entries in NetSuite
• Respond to employee payroll and benefits inquiries with professionalism and confidentiality
• Drive scalable payroll processes and workflows to support rapid headcount growth across new global territories
• Maintain up-to-date knowledge of payroll regulations, tax laws, and PEO service capabilities across all supported jurisdictions

Experience & Skills:

• 3+ years of experience in US & International payroll administration, preferably through a PEO
• Hands-on experience working with major PEO providers such as ADP, Vensure, Insperity, TriNet, Mazars, or similar
• Strong understanding of US payroll laws and tax regulations (federal, state, and local)
• Strong experience with multi-state payroll, including varying state tax and compliance requirements
• Experience (or strong interest) in leveraging AI tools to improve efficiency, analyze payroll data, or navigate complex regulatory environments
• Proficiency in Excel and data analysis for payroll reconciliation and reporting
• High attention to detail, accuracy, and confidentiality
• Strong problem-solving skills and ability to manage sensitive information
• Excellent written and verbal communication skills
• Team player with strong interpersonal skills
• Ability to work independently and manage multiple priorities under tight deadlines
• You thrive in a fast-paced, global environment, enjoy working with both systems and people, and take pride in delivering accurate, high-quality work

Nice-to-Have:

• Proven experience managing a transition between PEO providers, including data migration and process implementation

Benefits:

• Medical coverage.
• Insurance plan.
• Paid time off for vacation, sick days.
• 401K

Salary range: $80K-$100k

#LI-Remote

Position Overview

The Corporate Security Manager is responsible for architecting, implementing, and governing enterprise-wide physical security programs across aerospace manufacturing, R&D, test, and corporate facilities. This role places strong emphasis on facility protection, ingress and egress controls, and intellectual property (IP) safeguarding within export-controlled and program-restricted environments.

The position ensures the safety and security of employees, visitors, flight hardware, prototypes, tooling, and controlled programs by integrating physical security operations with EH&S, Legal, Compliance, IT Security, Facilities, and Program Leadership. The Corporate Security Manager must balance life safety, regulatory compliance, operational continuity, and high-value IP protection within a fast-paced aerospace manufacturing environment.

Key Responsibilities

Enterprise Physical Security Management

• Design, implement, and maintain comprehensive physical security programs across manufacturing, R&D, integration, test, and corporate facilities.
• Conduct recurring risk assessments, threat analyses, and vulnerability audits, with focus on restricted manufacturing areas, program-controlled spaces, and IP-dense environments.
• Oversee security infrastructure including CCTV, electronic access control systems, intrusion detection, alarms, perimeter security, lighting, and monitoring platforms.
• Establish and enforce enterprise security standards, policies, and procedures aligned with aerospace regulatory, contractual, and customer requirements.

Ingress and Egress Control Governance

• Architect and manage secure ingress and egress processes controlling movement of employees, contractors, visitors, customers, and vendors.
• Administer enterprise access control programs including badging, biometrics, key control, escorting procedures, and visitor management systems.
• Define zoning strategies, tiered access levels, and program-specific restrictions for sensitive manufacturing, R&D, and test environments.
• Partner with Facilities, IT, HR, and Program Management to ensure access provisioning and deprovisioning align with onboarding, transfers, program assignments, and terminations.
• Lead emergency evacuation and shelter-in-place planning, ensuring life safety measures do not compromise controlled or classified assets.

Intellectual Property (IP) Protection

• Implement physical safeguards protecting export-controlled technologies, proprietary designs, trade secrets, prototypes, tooling, and flight hardware.
• Establish secure handling, storage, transport, and destruction protocols for sensitive materials and physical media.
• Coordinate with Legal, Compliance, IT Security, and Program Leadership to ensure physical controls align with ITAR/EAR and contractual obligations.
• Monitor, investigate, and remediate suspected IP compromise or unauthorized physical access incidents.
• Support internal and external audits related to controlled areas, asset accountability, and IP protection frameworks.

Incident Response and Investigations

• Lead security incident response for events impacting personnel safety, restricted facilities, export-controlled programs, prototypes, and hardware in coordination with EH&S leadership.
• Operate within a joint Security–EH&S incident command structure prioritizing life safety, IP containment, regulatory compliance, and program continuity.
• Conduct investigations related to unauthorized access, IP compromise, injuries within secure areas, or environmental incidents impacting restricted spaces.
• Integrate EH&S root cause analysis methodologies with security investigations to address systemic breakdowns in both life safety and physical controls.
• Ensure evidence preservation, chain of custody, and documentation meet regulatory, contractual, and customer standards.
• Lead containment actions including access lockdowns, badge audits, material accountability checks, and secure storage verification.
• Co-author corrective and preventive actions (CAPA) addressing facility hardening, zoning improvements, access control enhancements, and secure material handling processes.
• Plan and execute joint drills and tabletop exercises addressing aerospace-specific threat scenarios.

Vendor and Stakeholder Management

• Manage third-party security providers, guard services, and security technology vendors.
• Establish performance standards, KPIs, service level agreements, and cost controls.
• Serve as primary liaison to EH&S, Facilities, HR, Legal, IT, Engineering, Program Management, and executive leadership on physical security matters.

Training and Security Culture

• Develop and deliver security and IP protection training for employees, contractors, and visitors.
• Promote a culture of shared accountability for security, compliance, and asset protection.
• Advise leadership on emerging threats, insider risk trends, and evolving physical security best practices impacting aerospace operations.

Qualifications

Education

• Bachelor’s degree in Security Management, Criminal Justice, Risk Management, Engineering, or related field; or equivalent professional experience.
• Military or government physical security credentials acceptable in lieu of formal education.

Experience

• 7+ years of progressive experience in enterprise physical security, preferably within aerospace, defense, or advanced manufacturing environments.
• Demonstrated experience securing IP-dense, export-controlled, or restricted manufacturing facilities.
• Strong operational knowledge of electronic access control systems, CCTV platforms, investigations, and incident command frameworks.
• Proven track record leading cross-functional investigations and managing high-impact security incidents.

Preferred Qualifications

• CPP (Certified Protection Professional), PSP (Physical Security Professional), or equivalent certification.
• Direct experience supporting ITAR/EAR or classified programs.
• Familiarity with EH&S management systems, CAPA methodologies, and regulatory audit processes.
• Experience operating in multi-site or program-centric aerospace organizations.

Soft Skills

• Executive-level communication and stakeholder management capability.
• High integrity and discretion handling sensitive and export-controlled information.
• Analytical and risk-based decision-making approach.
• Strong crisis leadership and structured incident management capability.
• Ability to influence cross-functional teams in high-consequence environments.

Technology Stack

• Enterprise Access Control Systems (e.g., badge systems, biometric platforms)
• CCTV and video management systems
• Incident reporting and investigation platforms
• Visitor management systems
• Microsoft Office Suite
• Security analytics and monitoring tools

Physical Requirements

• Ability to walk manufacturing floors, R&D labs, and test facilities regularly.
• Ability to respond onsite to incidents during non-standard hours as required.
• Capability to participate in emergency drills and facility assessments.

#LI-MM1
#LI-Hybrid
P24885

How You'll Make an Impact:

As a Sales Manager, you'll play a pivotal role in expanding Cloudbeds' presence. You will be responsible for identifying and acquiring new business opportunities, building strong relationships with prospects, and showcasing how Cloudbeds’ industry-leading SaaS solutions are transforming the hospitality space. This is a hunting role focused on acquiring new clients.

What You Bring to the Team:

• Assess market trends and opportunities in your assigned territory to identify and engage new prospects.
• Prepare targeted lead lists and engage in proactive outreach, including a high volume of cold-calling, to drive sales.
• Identify and communicate potential partnership opportunities to our Partnerships team to strengthen Cloudbeds’ market position. 
• Deliver impactful product demonstrations, both virtually and in person, to highlight how Cloudbeds can solve key challenges for hospitality businesses.
• Attend local events and visit properties to connect with potential customers (less than 10% travel required).
• Serve as the face of Cloudbeds in your local market, representing the brand with confidence and expertise.

What Sets You Up for Success:

• A self-motivated, results-oriented mindset with a passion for business development.
• Experience in selling technology solutions into the hotel or hospitality industry
• Excitement for new technology with a strong technical aptitude.
• Proven expertise in outbound sales strategies, especially cold-calling and network building.
• Excellent communication skills, with the ability to inspire and persuade potential clients.
• Demonstrated sales and negotiation skills, with a history of exceeding targets.
• Strong organizational and time-management abilities.
• A willingness to challenge the status quo and think outside the box to drive success.

Bonus Skills to Stand Out:

• Good knowledge of PMS technology
• Operational experience in the hospitality or lodging industry
• Multilingual capabilities

#LI-AC2

How You'll Make an Impact:

As a Sales Manager, you'll play a pivotal role in expanding Cloudbeds' presence. You will be responsible for identifying and acquiring new business opportunities, building strong relationships with prospects, and showcasing how Cloudbeds’ industry-leading SaaS solutions are transforming the hospitality space. This is a hunting role focused on acquiring new clients.

What You Bring to the Team:

• Assess market trends and opportunities in your assigned territory to identify and engage new prospects.
• Prepare targeted lead lists and engage in proactive outreach, including a high volume of cold-calling, to drive sales.
• Identify and communicate potential partnership opportunities to our Partnerships team to strengthen Cloudbeds’ market position. 
• Deliver impactful product demonstrations, both virtually and in person, to highlight how Cloudbeds can solve key challenges for hospitality businesses.
• Attend local events and visit properties to connect with potential customers (less than 10% travel required).
• Serve as the face of Cloudbeds in your local market, representing the brand with confidence and expertise.

What Sets You Up for Success:

• A self-motivated, results-oriented mindset with a passion for business development.
• Experience in selling technology solutions into the hotel or hospitality industry
• Excitement for new technology with a strong technical aptitude.
• Proven expertise in outbound sales strategies, especially cold-calling and network building.
• Excellent communication skills, with the ability to inspire and persuade potential clients.
• Demonstrated sales and negotiation skills, with a history of exceeding targets.
• Strong organizational and time-management abilities.
• A willingness to challenge the status quo and think outside the box to drive success.

Bonus Skills to Stand Out:

• Good knowledge of PMS technology
• Operational experience in the hospitality or lodging industry
• Multilingual capabilities

#LI-AC2

How You'll Make an Impact:

As a Sales Manager, you'll play a pivotal role in expanding Cloudbeds' presence. You will be responsible for identifying and acquiring new business opportunities, building strong relationships with prospects, and showcasing how Cloudbeds’ industry-leading SaaS solutions are transforming the hospitality space. This is a hunting role focused on acquiring new clients.

What You Bring to the Team:

• Assess market trends and opportunities in your assigned territory to identify and engage new prospects.
• Prepare targeted lead lists and engage in proactive outreach, including a high volume of cold-calling, to drive sales.
• Identify and communicate potential partnership opportunities to our Partnerships team to strengthen Cloudbeds’ market position. 
• Deliver impactful product demonstrations, both virtually and in person, to highlight how Cloudbeds can solve key challenges for hospitality businesses.
• Attend local events and visit properties to connect with potential customers (less than 10% travel required).
• Serve as the face of Cloudbeds in your local market, representing the brand with confidence and expertise.

What Sets You Up for Success:

• A self-motivated, results-oriented mindset with a passion for business development.
• Experience in selling technology solutions into the hotel or hospitality industry
• Excitement for new technology with a strong technical aptitude.
• Proven expertise in outbound sales strategies, especially cold-calling and network building.
• Excellent communication skills, with the ability to inspire and persuade potential clients.
• Demonstrated sales and negotiation skills, with a history of exceeding targets.
• Strong organizational and time-management abilities.
• A willingness to challenge the status quo and think outside the box to drive success.

Bonus Skills to Stand Out:

• Good knowledge of PMS technology
• Operational experience in the hospitality or lodging industry
• Multilingual capabilities

#LI-AC2

How You'll Make an Impact:

As a Sales Manager, you'll play a pivotal role in expanding Cloudbeds' presence. You will be responsible for identifying and acquiring new business opportunities, building strong relationships with prospects, and showcasing how Cloudbeds’ industry-leading SaaS solutions are transforming the hospitality space. This is a hunting role focused on acquiring new clients.

What You Bring to the Team:

• Assess market trends and opportunities in your assigned territory to identify and engage new prospects.
• Prepare targeted lead lists and engage in proactive outreach, including a high volume of cold-calling, to drive sales.
• Identify and communicate potential partnership opportunities to our Partnerships team to strengthen Cloudbeds’ market position. 
• Deliver impactful product demonstrations, both virtually and in person, to highlight how Cloudbeds can solve key challenges for hospitality businesses.
• Attend local events and visit properties to connect with potential customers (less than 10% travel required).
• Serve as the face of Cloudbeds in your local market, representing the brand with confidence and expertise.

What Sets You Up for Success:

• A self-motivated, results-oriented mindset with a passion for business development.
• Experience in selling technology solutions into the hotel or hospitality industry
• Excitement for new technology with a strong technical aptitude.
• Proven expertise in outbound sales strategies, especially cold-calling and network building.
• Excellent communication skills, with the ability to inspire and persuade potential clients.
• Demonstrated sales and negotiation skills, with a history of exceeding targets.
• Strong organizational and time-management abilities.
• A willingness to challenge the status quo and think outside the box to drive success.

Bonus Skills to Stand Out:

• Good knowledge of PMS technology
• Operational experience in the hospitality or lodging industry
• Multilingual capabilities

#LI-AC2

Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership

Schedule: Monday–Friday | 8:00 AM – 5:00 PM

Be the First Impression That Sets the Standard

If you thrive on creating meaningful experiences and enjoy connecting with people, this role is for you. As a Concierge Associate, you are the face of the workplace—delivering a warm, polished, and personalized experience for every guest, client, and colleague.

From the moment someone walks through the door, you set the tone—ensuring every interaction feels seamless, thoughtful, and memorable.

Why This Role Matters

This role defines the workplace experience. Your ability to create a welcoming atmosphere, anticipate needs, and deliver exceptional service directly shapes how guests and employees perceive the organization.

What You’ll Do

Guest Experience & Reception

• Welcome guests and employees with a professional, friendly, and engaging approach
• Manage visitor registration, check-ins, and meeting coordination
• Serve as the primary point of contact for front-of-office needs

Workplace Experience & Hospitality

• Deliver personalized service by anticipating needs and accommodating special requests
• Maintain a clean, organized, and welcoming reception and common areas
• Conduct regular floor walks to ensure spaces are fully stocked and presentable

Coordination & Support

• Collaborate with internal teams to ensure seamless service delivery
• Support meeting room bookings, workplace requests, and guest services
• Utilize workplace technology to manage requests efficiently

Experience Enhancement

• Track guest preferences and create thoughtful, memorable interactions
• Continuously look for ways to elevate the overall workplace experience

What You Bring

• Strong communication and interpersonal skills
• A genuine passion for hospitality and customer service
• Ability to multitask and stay organized in a fast-paced environment
• Confidence working independently and as part of a team
• Proficiency with Microsoft Office and workplace technology

Qualifications

• High school diploma or equivalent required
• 1–2+ years of experience in hospitality, concierge, or client-facing roles preferred
• Strong organizational, time management, and problem-solving skills
• Professional presence with a service-driven mindset

Physical Requirements

• Ability to lift or move items up to 40–60 lbs. (with assistance)
• Ability to stand, walk, bend, and remain active throughout the day
• Manual dexterity to operate office and reception equipment

Responsibilities

In this role, you will have the ability to help a merchant’s business become successful utilizing the latest Point of Sale technology. If you have been looking to add purpose to your career and feel recognized in your position, look no further. As an outside sales account executive, you are the heart of the Shift4 sales force, a driving force for being a leader in Point of Sale systems worldwide. Come join the team and enjoy a successful career with Shift4.

• Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products. 
• Prospect over the phone, face-to-face through networking, and building referral partnerships.
• Assist existing clients with additional add-on services including Hardware, Software, and Professional Services.
• Build relationships with our merchants by listening to their needs/desires and resolving any outstanding needs. 
• Explain the value of Shift4 products through your laptop or Point of Sale device.
• Listen, identify, and qualify sales opportunities to up-sell additional products and services.
• Develop new accounts and target areas for new growth or market value.
• Exhibit a high level of professionalism and apply company policies and procedures to effectively grow market share. 
• Responsible for signing new logos in your assigned territory. 
• Develops knowledge of current products and services as well as changes and updates within the payments industry.
• Maintaining regular communication with your direct manager. 
• Attend weekly meetings to review your Pipeline and forecast new opportunities that you’ll secure.

Qualifications

• Willingness to cold-call and set meetings with potential clients in-person.
• Willingness to close deals in a fast pace sales cycle.
• Requires an entrepreneurial spirit and hunter-like mentality.
• Computer and smartphone literacy.
• Background in door-to-door/outside sales experience.
• Ability to meet sales quotas. 
• CRM experience.
• Restaurant hospitality experience is a plus.

Responsibilities

In this role, you will have the ability to help a merchant’s business become successful utilizing the latest Point of Sale technology. If you have been looking to add purpose to your career and feel recognized in your position, look no further. As an outside sales account executive, you are the heart of the Shift4 sales force, a driving force for being a leader in Point of Sale systems worldwide. Come join the team and enjoy a successful career with Shift4.

• Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products. 
• Prospect over the phone, face-to-face through networking, and building referral partnerships.
• Assist existing clients with additional add-on services including Hardware, Software, and Professional Services.
• Build relationships with our merchants by listening to their needs/desires and resolving any outstanding needs. 
• Explain the value of Shift4 products through your laptop or Point of Sale device.
• Listen, identify, and qualify sales opportunities to up-sell additional products and services.
• Develop new accounts and target areas for new growth or market value.
• Exhibit a high level of professionalism and apply company policies and procedures to effectively grow market share. 
• Responsible for signing new logos in your assigned territory. 
• Develops knowledge of current products and services as well as changes and updates within the payments industry.
• Maintaining regular communication with your direct manager. 
• Attend weekly meetings to review your Pipeline and forecast new opportunities that you’ll secure.

Qualifications

• Willingness to cold-call and set meetings with potential clients in-person.
• Willingness to close deals in a fast pace sales cycle.
• Requires an entrepreneurial spirit and hunter-like mentality.
• Computer and smartphone literacy.
• Background in door-to-door/outside sales experience.
• Ability to meet sales quotas. 
• CRM experience.
• Restaurant hospitality experience is a plus.

Client Service Manager

📍 El Paso, Texas
On-site

We are seeking a proactive and leadership-oriented Client Service Manager to oversee office operations across our client locations. The ideal candidate will not only manage day-to-day mailroom, print production, and inventory workflows but also lead the onsite team, optimize operational processes, and ensure a high standard of service delivery. This role is perfect for a hands-on leader who enjoys balancing physical logistics with administrative oversight and team development.

What You'll Do:

Leadership & Site Management:

• Team Oversight: Lead and mentor Client Service Associates, ensuring all daily tasks are completed accurately and on schedule.

• Operational Continuity: Manage scheduling and staffing; must be willing to train staff at both locations and provide coverage/oversight as needed.

• Environment: Maintain a professional presence in an open-plan office; must be comfortable working in proximity to animals (dogs and cats).

Logistics & Mailroom Operations:

• Workflow Management: Oversee the processing of all outgoing shipments (FedEx/other carriers) and large-scale bulk mailings.

• Infrastructure: Supervise the receipt and distribution of mail; ensure the safe and efficient use of equipment, including Power Pallet Jacks.

• Strategic Logistics: Coordinate bulk deliveries and streamline distribution routes between client sites.

Print & Fleet Management:

• Quality Control: Manage the queue for print and reprographics requests, ensuring high-quality output and timely delivery.

• Maintenance: Act as the primary point of contact for printer fleet service requests, monitoring uptime and vendor performance.

Inventory & Supply Strategy:

• Pantry & Office Supplies: Oversee scheduled pantry sweeps and restocking protocols.

• Procurement: Manage inventory records and formalize the reordering process.

• Reporting: Provide written replenishment reports and budget recommendations to the executive team.

General Office Support:

• Event Coordination: Lead the setup and organization of office events and furniture reconfigurations.

• Physical Requirements: Safely lift and move boxes weighing up to 40 lbs and train staff on proper lifting techniques.

What We're Looking For: 

• 3-5 years of leadership/ team management experience

• With background in accounts such back office, customer service, and financial services experience is a plus.

• Experience: Previous experience in inventory management, print production, or mailroom operations, preferably in a supervisory capacity.

• Technical Proficiency: Strong skills in Microsoft Excel and Word for spreadsheet creation, document preparation, and data tracking.

•  Communication: Excellent written and verbal communication skills for reporting and collaborating with all levels of management.

• Physical Capability: Ability to lift and move up to 40 lbs and remain active throughout the workday.

• Adaptability: Proven ability to juggle shifting priorities, manage multiple departments, and ensure the team meets all End-of-Day (EOD) goals.

Preferred Skills & Attributes

• Problem Solver: An innate ability to identify bottlenecks in office operations and implement solutions.

• Detail-Oriented: A high level of precision in record-keeping, note-taking, and paperwork management.

• Collaborative Leader: A "lead-by-example" attitude—willing to pitch in on hands-on tasks while maintaining a high-level view of site operations.

• Reliability: A dependable professional who understands that team success is a collective effort.

Work Environment

• Hands-on Leadership: This is an office-based role that balances administrative management with physical tasks and on-the-floor supervision.

• Professionalism: Must be comfortable and respectful when interfacing with executive leadership and diverse support staff.

• Growth-Minded: Open to acquiring new skillsets and evolving the role as the client’s needs expand.

Travel

• N/A

We're hiring a Team Lead, Member and Provider Services to join our Member and Provider Services team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

You will be an expert on production team workflows and drive goals and KPIs for the team of support staff to meet our goals while providing coaching and leadership. You will partner with other teams to develop workflow improvements to enhance efficiencies for the team.

You will report into the Manager, Member and Provider Services.

Work Location: Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. This is a remote role. You must reside in Texas. #LI-Remote

Pay Transparency: The base pay for this role is: $55,890 - $73,355 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Schedule: This position follows a Monday–Friday schedule from 10:00 AM to 7:00 PM (Central Time), with a rotating shift requirement shared among the Operations Team Leaders.

Team members will periodically work opening shifts from 7:00 AM to 4:00 PM or closing shifts from 2:00 PM to 11:00 PM (Central Time). This rotation is consistent across the leadership team, with an expected frequency of approximately 3–5 shifts per month.

Additionally, leaders are expected to provide occasional weekend support during peak business periods throughout the year, such as Open Enrollment.

Responsibilities:

• Hire and manage a team of Oscar colleagues with direct responsibility for performance management, their growth, and associated HR administrative tasks
• Manage your team's outcomes, monitor dashboards, and track operational KPIs, conducting root-cause analysis and constructing action plans when issues arise
• Understand and be connected to the type of work your team does on a daily basis, being able to make volume-based decisions that best serve our customers.
• Serve as a central communicator by leading team huddles with Oscar colleagues, connecting colleagues to the mission, vision, and values of Oscar, and providing guidance and motivation to achieve daily operational goals
• Be a culture carrier, supporting engagement with your team by creating an inclusive and inviting culture that aligns with Oscar's core values
• Lead and participate in continuous improvement activities that drive or influence the improvement and development of a production team
• Identify and closing gaps on existing operational workflows
• Work collaboratively across production and other Oscar teams to implement best practice
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

• 2+ years experience in a fast-paced operations or customer service environment
• 2+ years of direct people management experience
• 2+ years of experience using data and metrics to drive improvements
• Experience in LEAN practices
• Experience working with teams in multiple locations and multiple disciplines

Bonus points:

• Bachelor's degree
• Prior healthcare and/or insurance experience
• Advanced Google Suite or Microsoft Office capabilities
• 2+ years experience solving complex inquiries
• 1+ years managing projects
• 1+ year working with BPO vendors

Product Manager Lead

Location: Remote / Hybrid (North America)

Role Overview

We are seeking a Product Manager Lead to elevate product thinking, execution discipline, and customer-centricity across our trading ecosystem—including our futures prop business, trading platform, and introducing broker (IB).

This is not a domain expert role. Instead, we are looking for a world-class product practitioner—someone trained in modern product management (e.g., high-performing digital organizations)—who can coach, challenge, and uplevel a team of domain-heavy PMs.

You will own product quality, alongside product content—bringing structure, clarity, and velocity to teams that already understand the business deeply.

What You’ll Do

1. Lead and Elevate Product Management

• Manage and mentor a team of 2–3 Product Managers across:
• Futures Prop Trading
• Trading Platform (Fintevo)
• Introducing Broker (IB)
• Instill best-in-class product practices (problem definition, discovery, prioritization, validation)
• Raise the bar on product thinking, not just delivery

1. Drive Product Excellence (Craft > Coordination)

• Ensure teams are solving the right problems, not just shipping features
• Enforce rigorous:
• Problem framing
• Customer segmentation
• Hypothesis-driven development
• Outcome-based roadmapping
• Move teams away from “feature factories” toward impact-driven product development

1. Partner Deeply with Engineering & Design

• Work closely with Engineering leadership to ensure:
• Clear tradeoffs between speed, quality, and scalability
• Tight execution loops (especially in high-pressure trading environments)
• Champion a build-measure-learn culture, even in complex systems (trading, execution, payments)

1. Create Clarity Across Complex Domains

• Translate across:
• Trading workflows (execution, margin, risk, market data)
• Customer journeys (onboarding → funding → trading → scaling)
• Help PMs simplify complexity into clear product narratives and priorities

1. Establish Operating Rhythm

• Own product rituals:
• Weekly product reviews
• Monthly planning cycles (if operating in sprint-based model)
• Clear prioritization frameworks across teams
• Bring consistency and accountability to product execution

1. Influence Leadership

• Act as a thought partner to the COO, and CEO
• Push back when needed—grounded in data, customer insight, and product principles
• Help leadership make better product decisions faster

What We’re Looking For

Core Product Leadership

• 7–12+ years in product management, with experience leading PMs
• Proven track record at high-performing digital product companies (e.g., Airbnb, Netflix, Stripe, Uber)
• Deep understanding of modern product frameworks (Reforge-style thinking, growth loops, experimentation, etc.)

Product Craft (Non-Negotiable)

• Exceptional at:
• Problem definition
• Customer insight generation
• Prioritization under ambiguity
• Driving measurable outcomes
• Strong bias toward clarity and simplicity in complex environments

Leadership & Coaching

• Experience managing and developing PMs with varying strengths
• Ability to coach without taking over
• Comfortable leading strong-willed, domain-heavy teams

Execution Strength

• Can operate in high-velocity, imperfect environments
• Comfortable balancing:
• Tactical delivery needs
• Strategic product direction

Nice to Have (Not Required)

• Experience in:
• Trading platforms, brokerage, fintech, or prop trading
• Market data, execution systems, or payments
• Familiarity with regulatory environments (NFA, CFTC, etc.)

What Success Looks Like

• PMs become sharper, more structured, and more outcome-driven
• Product shifts from reactive execution → intentional strategy
• Clear alignment across:
• Prop business
• Platform
• IB strategy

Why This Role Matters

We already have strong domain expertise. What we need is someone to bring product discipline and excellence—to turn a capable team into a high-performing product organization.

Compensation

• Competitive base + performance bonus

About the Role

Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment. Our mission is to connect the world to life-saving behavioral health treatment through personalized, virtual care rooted in connection. We’re building a team of passionate leaders committed to transforming behavioral healthcare and improving outcomes for communities everywhere.

In this position, you will foster strong relationships with EAP providers, unions, corporate employers, and workplace wellness programs to connect employees and their families to Charlie Health’s services. This role focuses on building meaningful relationships, strengthening referral pathways, and ensuring that employees and their families can easily access Charlie Health’s Intensive Outpatient Programming.

You will serve as a trusted partner and educator to workforce stakeholders, identifying needs, reducing barriers to care, and ensuring seamless collaboration across partnerships. You will be responsible for educating key stakeholders about our offerings, addressing access barriers, and designing programs tailored to the unique mental health needs of employee populations.

This position requires purpose-driven individuals who can effectively communicate the value of our services within the corporate ecosystem. While this work can be complex, every interaction you have will contribute to the well-being of employees and their families nationwide.

In your role, you’ll have unparalleled responsibility while collaborating with sharp, spirited, and ambitious coworkers. You’ll also receive competitive benefits, ensuring you have the resources to thrive both personally and professionally.

We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Responsibilities

• Develop and operationalize a go-to-market strategy specifically focused on Labor, Union, and Employer corporate partners
• Create, build, and manage relationships with key Labor, Union, EAP stakeholders, HR leaders, and benefits managers across priority markets
• Conduct cold outreach, host educational meetings, presentations, and outreach activities aimed at raising awareness of Charlie Health’s mental health resources
• Conduct in-person field outreach (3–4 days/week), leading meetings with employer-based stakeholders and community partners.
• Identify challenges in mental health access within corporate environments and collaborate with EAP providers to overcome barriers.
• Design tailored outreach strategies to engage and support HR teams, wellness coordinators, and employee resource groups
• Deepen Charlie Health’s penetration across existing Labor, Union, and Employer partnerships and collaborate on long-term initiatives
• Attend and lead educational events, presentations, and outreach efforts for HR teams, corporate partners, and EAP providers to maintain engagement
• Synthesize and share feedback from Labor, Union, and EAP partners and stakeholders to inform the company's marketing and product strategies
• Work closely with internal teams, including marketing, product, client success, and legal, to achieve go-to-market goals in the Employer channel

Requirements

• Must reside in North Texas, Oklahoma, New Mexico  
• You have 5-8+ years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to unions, employers, and Employee Assistance Programs (EAPs)
• Must thrive in a fast-paced, startup environment; highly self-initiated with a strong desire to win
• Ability to build relationships, educate, and collaborate with Labor, Union, and Employer leaders and corporate partners
• Ability to travel regionally; must have reliable transportation and a valid driver’s license
• Ability to energize, advise & persuade senior corporate personnel 
• Exceptional ability to energize, advise, and influence senior corporate and organizational leaders
• Strong interpersonal, relationship-building, and listening skills with a natural consultative approach
• Strong project management skills with demonstrated ability to manage multiple priorities in a fast-moving environment
• Experience with Microsoft Office, Salesforce, and Zoom preferred

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

The total target base compensation for this role will be between $70,000 and $93,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $92,000 and $120,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-Remote

About the Role

Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment. Our mission is to connect the world to life-saving behavioral health treatment through personalized, virtual care rooted in connection. We’re building a team of passionate leaders committed to transforming behavioral healthcare and improving outcomes for communities everywhere.

In this position, you will foster strong relationships with EAP providers, unions, corporate employers, and workplace wellness programs to connect employees and their families to Charlie Health’s services. This role focuses on building meaningful relationships, strengthening referral pathways, and ensuring that employees and their families can easily access Charlie Health’s Intensive Outpatient Programming.

You will serve as a trusted partner and educator to workforce stakeholders, identifying needs, reducing barriers to care, and ensuring seamless collaboration across partnerships. You will be responsible for educating key stakeholders about our offerings, addressing access barriers, and designing programs tailored to the unique mental health needs of employee populations.

This position requires purpose-driven individuals who can effectively communicate the value of our services within the corporate ecosystem. While this work can be complex, every interaction you have will contribute to the well-being of employees and their families nationwide.

In your role, you’ll have unparalleled responsibility while collaborating with sharp, spirited, and ambitious coworkers. You’ll also receive competitive benefits, ensuring you have the resources to thrive both personally and professionally.

We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Responsibilities

• Develop and operationalize a go-to-market strategy specifically focused on Labor, Union, and Employer corporate partners
• Create, build, and manage relationships with key Labor, Union, EAP stakeholders, HR leaders, and benefits managers across priority markets
• Conduct cold outreach, host educational meetings, presentations, and outreach activities aimed at raising awareness of Charlie Health’s mental health resources
• Conduct in-person field outreach (3–4 days/week), leading meetings with employer-based stakeholders and community partners.
• Identify challenges in mental health access within corporate environments and collaborate with EAP providers to overcome barriers.
• Design tailored outreach strategies to engage and support HR teams, wellness coordinators, and employee resource groups
• Deepen Charlie Health’s penetration across existing Labor, Union, and Employer partnerships and collaborate on long-term initiatives
• Attend and lead educational events, presentations, and outreach efforts for HR teams, corporate partners, and EAP providers to maintain engagement
• Synthesize and share feedback from Labor, Union, and EAP partners and stakeholders to inform the company's marketing and product strategies
• Work closely with internal teams, including marketing, product, client success, and legal, to achieve go-to-market goals in the Employer channel

Requirements

• Must reside in North Texas, Oklahoma, New Mexico  
• You have 5-8+ years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to unions, employers, and Employee Assistance Programs (EAPs)
• Must thrive in a fast-paced, startup environment; highly self-initiated with a strong desire to win
• Ability to build relationships, educate, and collaborate with Labor, Union, and Employer leaders and corporate partners
• Ability to travel regionally; must have reliable transportation and a valid driver’s license
• Ability to energize, advise & persuade senior corporate personnel 
• Exceptional ability to energize, advise, and influence senior corporate and organizational leaders
• Strong interpersonal, relationship-building, and listening skills with a natural consultative approach
• Strong project management skills with demonstrated ability to manage multiple priorities in a fast-moving environment
• Experience with Microsoft Office, Salesforce, and Zoom preferred

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

The total target base compensation for this role will be between $70,000 and $93,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $92,000 and $120,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-Remote

The SOC Operator is responsible for monitoring security systems, coordinating emergencies, compiling daily reports, replying to email and phone inquiries and general workplace duties, as needed. The candidate needs to be comfortable in a fast-paced, growing environment. Superior communication and multi-tasking skills are strongly desired. A professional yet approachable personality, who can make sound decisions through training with limited supervision, will excel in our environment.   

 FULL TIME SWING SHIFTS 

*WEEKENDS ARE REQUIRED* 

$17/HR 

Responsibilities:

• Push/Report all appropriate operational matters in real-time directly to the SOC Manager, Director of Operations and members of senior management.
• Provide excellent Customer Service to all parties encountered while on duty.
• Acts on all customer service related calls and either resolves them personally or refers issues to the appropriate individuals. Manage communications for emergency and non-emergency calls-for-service, to include; phone and email workstations. Monitor email inboxes, work order service requests and all communications devices; prioritize and process incoming information according to procedure.
• Responsible for establishing, maintaining and reviewing schedules.
• Assist in the supervision and management of team of security officers, payroll, training, coaching, development and support.
• Handle all escalated security issues or emergency situations appropriately. Coordinate emergency incidents with Security Team. Notify, assist, and direct external emergency personnel and internal Emergency Response Team as necessary.
• Acknowledge alarms and dispatch personnel as needed
• Participate in regular training and scenario based security drills
• Understand and execute emergency SOC protocols, Understand and execute general service SOC protocols.
• Perform SOC related projects and tasks as requested by the SOC Manager or Director of Operations
• Compile daily SOC activities into daily shift reports. Accurately ensure detailed shift pass-downs are issued and followed. Compile monthly, quarterly and annual SOC statistical data. Author incident reports as described in SOC protocols
• Perform other tasks and duties of a similar nature and scope as assigned

Due to the nature of this assignment, special attention is paid to those candidates that are able to successfully demonstrate: A work history illustrating a progressively increasing security/customer service related skill sets and responsibilities with an emphasis in a supervisory capacity work, communication center protocol, knowledge of security operations, in addition to an advanced level computer proficiency/technological skills, specifically as it relates to established physical security needs.

Having any, or a combination of the above listed attributes may increase your chances of selection 

Qualifications & Benefits:

Education and/or Experience: High School diploma or general education degree (GED) and 2 years prior satisfactory employment as a security officer or in a customer service position. Experience in a heavy volume call center and dispatch preferred. Must be at least 20 years of age.

Certificates, Licenses, Registrations: Ability to acquire and maintain a valid Texas security license, including state accredited training requirements.

Language Skills:  Must have the ability to read, write, speak, and understand English.

Computer Skills: Proficiency with Microsoft Office software (Word, Access, Excel, PowerPoint).

Other Qualifications:  Ability to pass pre-employment drug screen and criminal background check.  Must maintain a working telephone number though which we can contact you. 

Physical Demands:  The physical demands are based on the contract and must be met by an employee to successfully perform the essential functions of this job. 

Salary & Benefits: Compensation is $17/hour  based on experience, plus paid time off, medical insurance, dental insurance, paid holidays, and pension/retirement benefits. Skills-enhancing training and opportunities for career growth and promotion.

EOE/M/F/D/V

#IND3

Datadog’s CodeGen team builds systems that use AI to read, understand, generate, and safely change real code — powering automated fixes, CI/PR automation, agentic remediation, and Infrastructure-as-Code workflows. The team ties code understanding to observability so assistants can explain problems and produce safe, auditable code changes.

We’re a new team building AI-assisted tools to make Datadog developers more effective, by autonomously generating tests, fixing bugs, and improving performance.

We’re looking for a product-minded generalist to help us quickly define and ship products that make all Datadog customers 10x developers.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do: 

• Lead a team of engineers responsible for building production systems that enable code understanding and automated code changes — from parsers and telemetry ingestion to model serving, evaluation, and PR automation.
• Drive technical direction and execution: set a clear roadmap, prioritize work, remove blockers, and raise quality and reliability bar for codegen features (safety, correctness, performance).
• Partner with product, applied research, infra/SRE, security, and other engineering teams to ship end-to-end experiences that safely apply model outputs (PRs, CI checks, automated apply flows).
• Build and maintain robust evaluation and monitoring pipelines (offline and online) to measure model quality, drift, and downstream correctness of code changes.
• Own hiring, performance development, 1:1s, and career growth for your reports; grow a high-performing, inclusive team.
• Be accountable for production readiness: on-call expectations, postmortems, SLIs/SLOs, and operational playbooks for codegen services.
• Maintain engineering rigor around data pipelines, model inputs, determinism, reproducibility, and reproducible CI/CD for model + infra changes.
  
  

Who You Are: 

• Proven experience in software engineering and applied science, with a focus on engineering LLM-based systems in production
• Demonstrated experience managing small teams of software engineers and/or applied scientists, with a track record of delivering high-quality products
• Strong software development skills and proficiency in Python and Go
• Strong understanding of machine learning theory, statistics, and fundamentals
• Excellent communication abilities to convey complex technical concepts clearly
• A collaborative mindset and proven experience in working in cross-functional teams
• A proactive approach with a passion for continuous learning and innovation
• Demonstrated ability to use AI coding tools in day-to-day workflows and validate, critique, and refine AI-generated output
• You’re motivated to push the boundaries of how AI can improve software engineering best practices and contribute to building AI-enabled products

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits & Growth:

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits
  
  

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

The Subscriptions team is part of Datadog’s core monetization platform within Revenue Engineering, supporting a significant portion of revenue through alternative sales channels including cloud marketplaces, partners, and in-app purchasing. This team builds and operates high-throughput, high-availability services that process up to 80k requests per second, along with revenue-critical pipelines that directly impact customer purchasing and entitlement experiences. As Datadog continues to expand into new products and markets, this role will help evolve systems to support new pricing models, purchasing flows, and regional requirements. This is a full-stack engineering leadership role with ownership across both customer-facing features and backend services, offering strong opportunities to shape scalable systems and team growth.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Lead and support a full-stack engineering team building and operating Datadog’s subscriptions platform
  
  
• Oversee development of high-throughput, high-availability services handling up to 80k requests per second
  
  
• Guide the design and evolution of monetization systems supporting cloud marketplaces, partners, and in-app purchasing
  
  
• Collaborate with cross-functional teams including Billing, Revenue Engineering, and Product to deliver revenue-critical features
  
  
• Drive improvements to purchasing flows, pricing models, and entitlement systems to support new products and markets
  
  
• Ensure system scalability, reliability, and performance as Datadog expands globally
  
  

Who You Are:

• Experience managing or leading engineering teams in a full-stack or platform environment
  
  
• Strong background in building and scaling distributed systems or high-traffic services
  
  
• Familiarity with monetization platforms, billing systems, or e-commerce infrastructure
  
  
• Ability to collaborate cross-functionally with technical and non-technical stakeholders
  
  
• Experience delivering reliable, customer-facing features in a fast-paced environment
  
  
• Passion for building scalable systems and supporting business growth through engineering

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Generous and competitive benefits package
  
  
• New hire stock equity (RSUs) and employee stock purchase plan
  
  
• Continuous career development and pathing opportunities
  
  
• Employee-focused best in class onboarding
  
  
• Internal mentor and cross-departmental buddy program
  
  
• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

To conform to US export control regulations, candidates should be eligible for any required authorizations from the US government. This job is available in various departments within our company; to conform to US export control regulations, some of these roles may require candidates to be eligible for any required authorizations from the US government.

#LI-Hy

#LI-Hybrid

At Branch, we’re on a mission to redefine how the world’s largest brands connect with their customers across every platform. Our mobile marketing and deep linking solutions are trusted to power seamless experiences that increase ROI, decrease wasted spend, and eliminate siloed attribution.

As a Sales Development Manager at Branch, you will play a critical role in our growth by leading and developing a team of SDRs. This role requires a strategic thinker with a passion for collaboration and a strong sense of accountability. The ideal candidate will have a proven track record of driving results in a fast-paced environment, fostering teamwork, and ensuring that our SDR team meets and exceeds its targets. This role is hybrid and required to work in our downtown Austin office a minimum of 2 days per week.

As a Sales Development Manager, you’ll get to:

• Lead, mentor, and develop a high-performing team of SDRs to ensure individual and team success.
• Foster a collaborative team environment that encourages professional growth and continuous improvement.
• Set clear performance goals and provide regular feedback and coaching to team members.
• Develop and implement effective SDR strategies to drive lead generation and qualification.
• Collaborate with Sales, Marketing, and Product teams to ensure alignment on goals and strategies.
• Analyze data and metrics to identify trends, areas for improvement, and opportunities for growth.
• Collaboration and Cross-Functional Coordination:
• Work closely with Marketing to develop targeted campaigns and messaging.
• Coordinate with Product teams to stay informed about product updates and enhancements.Experiences Establish and maintain accountability for team performance through consistent monitoring and reporting.
• Implement effective training programs to ensure SDRs are equipped with the necessary skills and knowledge.
• Conduct regular performance reviews and manage underperformance with clear action plans.
• Continuously evaluate and refine SDR processes to enhance efficiency and effectiveness.
• Stay current with industry trends and best practices to ensure the team remains competitive.
• Implement and leverage sales technology and tools to optimize team performance.

You’ll be a good fit if you have:

• Bachelor’s degree in Business, Marketing, or a related field.
• 2-5 years + of experience in a sales development rep role and with at least 2 years in a sales development management position with a SasS company.
• Proven track record of leading and developing successful SDR teams in a high-growth environment.
• Experience leading a team in a hybrid work environment going into the office 2+ days per week
• Strong understanding of sales processes, methodologies, and tools.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work collaboratively across departments and manage multiple stakeholders.
• Data-driven mindset with strong analytical and problem-solving abilities.
• High level of accountability and commitment to team and company success.
• Proficiency with CRM systems (e.g., Salesforce, HubSpot) and sales automation tools.

This role will be based at our Austin, TX office and follows a 2-day a week in office Hybrid schedule that will be aligned with our Return to Office guidelines.

In accordance with applicable law, the following represents a reasonable estimated compensation range for this role: the estimated pay range for this role, if based in Austin, TX, is $165000 - $180000. Please note that this information is provided for those hired in Austin, TX only. Compensation for candidates outside of Austin, TX will be based on the candidate’s specific work location. Actual compensation will be determined based on skills, experience, and geographic location and may be more or less than the amount shown above. Compensation for this role is base compensation + commission. Compensation shown is on target earning.

This role does not qualify for US visa support.

Payroll Project Manager & Administrator (Contract)

We are seeking an experienced Payroll Project Manager & Administrator on a contract basis to oversee and execute payroll-related projects while managing day-to-day payroll administration. This role combines strategic project leadership with hands-on payroll processing to ensure accurate, compliant, and timely payroll delivery.

Key Responsibilities

Lead payroll system implementations, migrations, or upgrades from planning through go-live, managing timelines, budgets, and stakeholder communication. Oversee end-to-end payroll processing, including calculating wages, deductions, bonuses, and tax withholdings. Develop and document payroll processes, controls, and standard operating procedures. Identify and resolve payroll discrepancies, conducting root cause analysis to prevent recurrence. Manage relationships with external payroll vendors and benefits providers. Prepare payroll reports, reconciliations, and audit documentation as needed.

Qualifications

Minimum 5 years of experience in payroll administration, with at least 2 years managing payroll projects. Proficiency with major payroll platform; ideally Paychex & ADP. Proven ability to manage multiple workstreams, meet deadlines, and communicate effectively across all levels of an organization. CPP (Certified Payroll Professional) or PMP certification is a plus.

Contract Details

This is a contract engagement with a defined scope and timeline, to be discussed during the hiring process. Remote or hybrid arrangements may be available depending on project requirements.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

The mission of a Clinical Staff Manager (CSM) is to ensure their VEG hospital has an effective support staff team who provide excellent patient care and embody the VEG way. CSMs  provide their VEGgies with equitable support, tools, resources, and autonomy necessary to create an environment of high medical quality and care so that VEG is the best hospital for emergency professionals who will brag about their jobs and make their friends jealous. CSMs collaborate with their local and regional leadership teams to build relationships between all departments and work together to implement VEG wide initiatives and achieve the hospitals’ goals.

WHAT YOU’LL DO

People Empowerment and Development:

Recruitment

• Directly responsible for interviewing, hiring and training a diverse group of new VEG Credentialed Veterinary Technicians and Veterinary Assistants in partnership with the other leadership team members, particularly the Medical Director and Regional Support Staff Director
• Leads onboarding experience for new support staff team members in partnership with Onboarding and Hospital Manager

Leadership and Development

• Directly oversee support staff team and engage as an active and present leader across the hospital with all teams and all shifts
• Foster a learning culture to support learners at every level
• Responsible for educating the veterinary support staff team through formal education track and informal coaching by utilizing Technician Trainers and other training tools
• Serve as the initial point of contact for support staff concerns and seeks assistance from the hospital leadership as needed
• Address interpersonal conflicts in the moment that arise on shift, ensuring that interpersonal conflicts are not affecting workflow or patient care
• Liaise with the leadership to bridge gaps and unify team members
• Incorporates feedback from doctors in guiding the growth and development of support staff team members
• Lead the team of Shift Leads to identify areas for process improvements and present solutions in coordination with the Medical Director and Technician Trainer
• Participate in all group and leadership meetings to promote practice alignment
• Promote a culture of inclusivity and equitable treatment ensuring an environment free of discrimination and harassment for all VEGgies and customers. Promote awareness and proactively managing unconscious bias.

Maintain hospital people processes

• Recruiting (interview cadence, candidate feedback) - in coordination with Talent Partner 
• Onboarding activities, including maintaining contact with VEGgies pre-hire and creating a great first day/week/month experience (templated timelines, content and schedules) - in coordination with People Coordinator
• Training and Development (customized plans, documentation, resources)- all credentialed veterinary technician growth plans and development meetings in coordination with Medical Director and Technician Trainer
• HR Operations (complete bi-weekly payroll, complete I9s within 3 days, benefit enrollments, responsibly navigate leave programs and accommodations) - in coordination with Hospital Manager and People Partner
• Performance Management (meeting cadence, documentation, succession planning, accountability) in coordination with Hospital Manager and People Partner  
• May be involved in ending employment of a support staff team member, but works with hospital leadership at every step

Product: