Who Connecteam is:
Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide.

We built Connecteam for real operators - the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or tools that don’t talk to each other.

Connecteam brings daily operations and team communication into one intuitive app - from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job.

Backed by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency.

About the Role:

We are looking for a detail-oriented and experienced Payroll Manager to join our Finance team

This role is a unique opportunity to take ownership of a rapidly scaling global payroll operation, work across multiple jurisdictions, and help shape processes and infrastructure as we expand into new markets.
In this role, you will take ownership of ensuring accurate, timely, and compliant payroll operations for employees across the US, Australia, and additional international locations, as our global footprint continues to grow. You will collaborate closely with HR, and external Payroll Vendors to ensure smooth payroll operations, accurate employee payments, and full compliance with all relevant tax and reporting requirements in each jurisdiction. You will also serve as the main point of contact for the employees’ payroll-related questions and concerns.

This is a fully remote position.

Key Responsibilities:

• Own and manage the end-to-end payroll lifecycle for the US, Australia, and additional international locations through our PEO partners, ensuring accuracy, compliance, and timely execution
• Maintain and update employee data with the PEO, including onboarding, terminations, and compensation or benefits changes
• Review and verify timesheets, PTO, overtime, and other earnings or deductions before submission to the PEO
• Oversee payroll-related withholdings, benefits, and deductions processes handled by the PEO
• Partner with HR to ensure accurate employee information and resolve payroll discrepancies
• Coordinate and execute smooth transitions between PEO providers, including data migration, testing, and validation
• Review PEO-generated pay statements, reports, and year-end tax forms (W-2, 1099, etc.) for accuracy
• Reconcile payroll accounts and prepare payroll-related journal entries in NetSuite
• Respond to employee payroll and benefits inquiries with professionalism and confidentiality
• Drive scalable payroll processes and workflows to support rapid headcount growth across new global territories
• Maintain up-to-date knowledge of payroll regulations, tax laws, and PEO service capabilities across all supported jurisdictions

Experience & Skills:

• 3+ years of experience in US & International payroll administration, preferably through a PEO
• Hands-on experience working with major PEO providers such as ADP, Vensure, Insperity, TriNet, Mazars, or similar
• Strong understanding of US payroll laws and tax regulations (federal, state, and local)
• Strong experience with multi-state payroll, including varying state tax and compliance requirements
• Experience (or strong interest) in leveraging AI tools to improve efficiency, analyze payroll data, or navigate complex regulatory environments
• Proficiency in Excel and data analysis for payroll reconciliation and reporting
• High attention to detail, accuracy, and confidentiality
• Strong problem-solving skills and ability to manage sensitive information
• Excellent written and verbal communication skills
• Team player with strong interpersonal skills
• Ability to work independently and manage multiple priorities under tight deadlines
• You thrive in a fast-paced, global environment, enjoy working with both systems and people, and take pride in delivering accurate, high-quality work

Nice-to-Have:

• Proven experience managing a transition between PEO providers, including data migration and process implementation

Benefits:

• Medical coverage.
• Insurance plan.
• Paid time off for vacation, sick days.
• 401K

Salary range: $80K-$100k

#LI-Remote

Who Connecteam is:
Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide.

We built Connecteam for real operators - the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or tools that don’t talk to each other.

Connecteam brings daily operations and team communication into one intuitive app - from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job.

Backed by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency.

About the Role:

We are looking for a detail-oriented and experienced Payroll Manager to join our Finance team

This role is a unique opportunity to take ownership of a rapidly scaling global payroll operation, work across multiple jurisdictions, and help shape processes and infrastructure as we expand into new markets.
In this role, you will take ownership of ensuring accurate, timely, and compliant payroll operations for employees across the US, Australia, and additional international locations, as our global footprint continues to grow. You will collaborate closely with HR, and external Payroll Vendors to ensure smooth payroll operations, accurate employee payments, and full compliance with all relevant tax and reporting requirements in each jurisdiction. You will also serve as the main point of contact for the employees’ payroll-related questions and concerns.

This is a fully remote position.

Key Responsibilities:

• Own and manage the end-to-end payroll lifecycle for the US, Australia, and additional international locations through our PEO partners, ensuring accuracy, compliance, and timely execution
• Maintain and update employee data with the PEO, including onboarding, terminations, and compensation or benefits changes
• Review and verify timesheets, PTO, overtime, and other earnings or deductions before submission to the PEO
• Oversee payroll-related withholdings, benefits, and deductions processes handled by the PEO
• Partner with HR to ensure accurate employee information and resolve payroll discrepancies
• Coordinate and execute smooth transitions between PEO providers, including data migration, testing, and validation
• Review PEO-generated pay statements, reports, and year-end tax forms (W-2, 1099, etc.) for accuracy
• Reconcile payroll accounts and prepare payroll-related journal entries in NetSuite
• Respond to employee payroll and benefits inquiries with professionalism and confidentiality
• Drive scalable payroll processes and workflows to support rapid headcount growth across new global territories
• Maintain up-to-date knowledge of payroll regulations, tax laws, and PEO service capabilities across all supported jurisdictions

Experience & Skills:

• 3+ years of experience in US & International payroll administration, preferably through a PEO
• Hands-on experience working with major PEO providers such as ADP, Vensure, Insperity, TriNet, Mazars, or similar
• Strong understanding of US payroll laws and tax regulations (federal, state, and local)
• Strong experience with multi-state payroll, including varying state tax and compliance requirements
• Experience (or strong interest) in leveraging AI tools to improve efficiency, analyze payroll data, or navigate complex regulatory environments
• Proficiency in Excel and data analysis for payroll reconciliation and reporting
• High attention to detail, accuracy, and confidentiality
• Strong problem-solving skills and ability to manage sensitive information
• Excellent written and verbal communication skills
• Team player with strong interpersonal skills
• Ability to work independently and manage multiple priorities under tight deadlines
• You thrive in a fast-paced, global environment, enjoy working with both systems and people, and take pride in delivering accurate, high-quality work

Nice-to-Have:

• Proven experience managing a transition between PEO providers, including data migration and process implementation

Benefits:

• Medical coverage.
• Insurance plan.
• Paid time off for vacation, sick days.
• 401K

Salary range: $80K-$100k

#LI-Remote

Who Connecteam is:
Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide.

We built Connecteam for real operators - the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or tools that don’t talk to each other.

Connecteam brings daily operations and team communication into one intuitive app - from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job.

Backed by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency.

About the Role:

We are looking for a detail-oriented and experienced Payroll Manager to join our Finance team

This role is a unique opportunity to take ownership of a rapidly scaling global payroll operation, work across multiple jurisdictions, and help shape processes and infrastructure as we expand into new markets.
In this role, you will take ownership of ensuring accurate, timely, and compliant payroll operations for employees across the US, Australia, and additional international locations, as our global footprint continues to grow. You will collaborate closely with HR, and external Payroll Vendors to ensure smooth payroll operations, accurate employee payments, and full compliance with all relevant tax and reporting requirements in each jurisdiction. You will also serve as the main point of contact for the employees’ payroll-related questions and concerns.

This is a fully remote position.

Key Responsibilities:

• Own and manage the end-to-end payroll lifecycle for the US, Australia, and additional international locations through our PEO partners, ensuring accuracy, compliance, and timely execution
• Maintain and update employee data with the PEO, including onboarding, terminations, and compensation or benefits changes
• Review and verify timesheets, PTO, overtime, and other earnings or deductions before submission to the PEO
• Oversee payroll-related withholdings, benefits, and deductions processes handled by the PEO
• Partner with HR to ensure accurate employee information and resolve payroll discrepancies
• Coordinate and execute smooth transitions between PEO providers, including data migration, testing, and validation
• Review PEO-generated pay statements, reports, and year-end tax forms (W-2, 1099, etc.) for accuracy
• Reconcile payroll accounts and prepare payroll-related journal entries in NetSuite
• Respond to employee payroll and benefits inquiries with professionalism and confidentiality
• Drive scalable payroll processes and workflows to support rapid headcount growth across new global territories
• Maintain up-to-date knowledge of payroll regulations, tax laws, and PEO service capabilities across all supported jurisdictions

Experience & Skills:

• 3+ years of experience in US & International payroll administration, preferably through a PEO
• Hands-on experience working with major PEO providers such as ADP, Vensure, Insperity, TriNet, Mazars, or similar
• Strong understanding of US payroll laws and tax regulations (federal, state, and local)
• Strong experience with multi-state payroll, including varying state tax and compliance requirements
• Experience (or strong interest) in leveraging AI tools to improve efficiency, analyze payroll data, or navigate complex regulatory environments
• Proficiency in Excel and data analysis for payroll reconciliation and reporting
• High attention to detail, accuracy, and confidentiality
• Strong problem-solving skills and ability to manage sensitive information
• Excellent written and verbal communication skills
• Team player with strong interpersonal skills
• Ability to work independently and manage multiple priorities under tight deadlines
• You thrive in a fast-paced, global environment, enjoy working with both systems and people, and take pride in delivering accurate, high-quality work

Nice-to-Have:

• Proven experience managing a transition between PEO providers, including data migration and process implementation

Benefits:

• Medical coverage.
• Insurance plan.
• Paid time off for vacation, sick days.
• 401K

Salary range: $80K-$100k

#LI-Remote

Who Connecteam is:
Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide.

We built Connecteam for real operators - the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or tools that don’t talk to each other.

Connecteam brings daily operations and team communication into one intuitive app - from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job.

Backed by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency.

About the Role:

We are looking for a detail-oriented and experienced Payroll Manager to join our Finance team

This role is a unique opportunity to take ownership of a rapidly scaling global payroll operation, work across multiple jurisdictions, and help shape processes and infrastructure as we expand into new markets.
In this role, you will take ownership of ensuring accurate, timely, and compliant payroll operations for employees across the US, Australia, and additional international locations, as our global footprint continues to grow. You will collaborate closely with HR, and external Payroll Vendors to ensure smooth payroll operations, accurate employee payments, and full compliance with all relevant tax and reporting requirements in each jurisdiction. You will also serve as the main point of contact for the employees’ payroll-related questions and concerns.

This is a fully remote position.

Key Responsibilities:

• Own and manage the end-to-end payroll lifecycle for the US, Australia, and additional international locations through our PEO partners, ensuring accuracy, compliance, and timely execution
• Maintain and update employee data with the PEO, including onboarding, terminations, and compensation or benefits changes
• Review and verify timesheets, PTO, overtime, and other earnings or deductions before submission to the PEO
• Oversee payroll-related withholdings, benefits, and deductions processes handled by the PEO
• Partner with HR to ensure accurate employee information and resolve payroll discrepancies
• Coordinate and execute smooth transitions between PEO providers, including data migration, testing, and validation
• Review PEO-generated pay statements, reports, and year-end tax forms (W-2, 1099, etc.) for accuracy
• Reconcile payroll accounts and prepare payroll-related journal entries in NetSuite
• Respond to employee payroll and benefits inquiries with professionalism and confidentiality
• Drive scalable payroll processes and workflows to support rapid headcount growth across new global territories
• Maintain up-to-date knowledge of payroll regulations, tax laws, and PEO service capabilities across all supported jurisdictions

Experience & Skills:

• 3+ years of experience in US & International payroll administration, preferably through a PEO
• Hands-on experience working with major PEO providers such as ADP, Vensure, Insperity, TriNet, Mazars, or similar
• Strong understanding of US payroll laws and tax regulations (federal, state, and local)
• Strong experience with multi-state payroll, including varying state tax and compliance requirements
• Experience (or strong interest) in leveraging AI tools to improve efficiency, analyze payroll data, or navigate complex regulatory environments
• Proficiency in Excel and data analysis for payroll reconciliation and reporting
• High attention to detail, accuracy, and confidentiality
• Strong problem-solving skills and ability to manage sensitive information
• Excellent written and verbal communication skills
• Team player with strong interpersonal skills
• Ability to work independently and manage multiple priorities under tight deadlines
• You thrive in a fast-paced, global environment, enjoy working with both systems and people, and take pride in delivering accurate, high-quality work

Nice-to-Have:

• Proven experience managing a transition between PEO providers, including data migration and process implementation

Benefits:

• Medical coverage.
• Insurance plan.
• Paid time off for vacation, sick days.
• 401K

Salary range: $80K-$100k

#LI-Remote

Who Connecteam is:
Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide.

We built Connecteam for real operators - the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or tools that don’t talk to each other.

Connecteam brings daily operations and team communication into one intuitive app - from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job.

Backed by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency.

About the Role:

We are looking for a detail-oriented and experienced Payroll Manager to join our Finance team

This role is a unique opportunity to take ownership of a rapidly scaling global payroll operation, work across multiple jurisdictions, and help shape processes and infrastructure as we expand into new markets.
In this role, you will take ownership of ensuring accurate, timely, and compliant payroll operations for employees across the US, Australia, and additional international locations, as our global footprint continues to grow. You will collaborate closely with HR, and external Payroll Vendors to ensure smooth payroll operations, accurate employee payments, and full compliance with all relevant tax and reporting requirements in each jurisdiction. You will also serve as the main point of contact for the employees’ payroll-related questions and concerns.

This is a fully remote position.

Key Responsibilities:

• Own and manage the end-to-end payroll lifecycle for the US, Australia, and additional international locations through our PEO partners, ensuring accuracy, compliance, and timely execution
• Maintain and update employee data with the PEO, including onboarding, terminations, and compensation or benefits changes
• Review and verify timesheets, PTO, overtime, and other earnings or deductions before submission to the PEO
• Oversee payroll-related withholdings, benefits, and deductions processes handled by the PEO
• Partner with HR to ensure accurate employee information and resolve payroll discrepancies
• Coordinate and execute smooth transitions between PEO providers, including data migration, testing, and validation
• Review PEO-generated pay statements, reports, and year-end tax forms (W-2, 1099, etc.) for accuracy
• Reconcile payroll accounts and prepare payroll-related journal entries in NetSuite
• Respond to employee payroll and benefits inquiries with professionalism and confidentiality
• Drive scalable payroll processes and workflows to support rapid headcount growth across new global territories
• Maintain up-to-date knowledge of payroll regulations, tax laws, and PEO service capabilities across all supported jurisdictions

Experience & Skills:

• 3+ years of experience in US & International payroll administration, preferably through a PEO
• Hands-on experience working with major PEO providers such as ADP, Vensure, Insperity, TriNet, Mazars, or similar
• Strong understanding of US payroll laws and tax regulations (federal, state, and local)
• Strong experience with multi-state payroll, including varying state tax and compliance requirements
• Experience (or strong interest) in leveraging AI tools to improve efficiency, analyze payroll data, or navigate complex regulatory environments
• Proficiency in Excel and data analysis for payroll reconciliation and reporting
• High attention to detail, accuracy, and confidentiality
• Strong problem-solving skills and ability to manage sensitive information
• Excellent written and verbal communication skills
• Team player with strong interpersonal skills
• Ability to work independently and manage multiple priorities under tight deadlines
• You thrive in a fast-paced, global environment, enjoy working with both systems and people, and take pride in delivering accurate, high-quality work

Nice-to-Have:

• Proven experience managing a transition between PEO providers, including data migration and process implementation

Benefits:

• Medical coverage.
• Insurance plan.
• Paid time off for vacation, sick days.
• 401K

Salary range: $80K-$100k

#LI-Remote

Who Connecteam is:
Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide.

We built Connecteam for real operators - the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or tools that don’t talk to each other.

Connecteam brings daily operations and team communication into one intuitive app - from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job.

Backed by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency.

About the Role:

We are looking for a detail-oriented and experienced Payroll Manager to join our Finance team

This role is a unique opportunity to take ownership of a rapidly scaling global payroll operation, work across multiple jurisdictions, and help shape processes and infrastructure as we expand into new markets.
In this role, you will take ownership of ensuring accurate, timely, and compliant payroll operations for employees across the US, Australia, and additional international locations, as our global footprint continues to grow. You will collaborate closely with HR, and external Payroll Vendors to ensure smooth payroll operations, accurate employee payments, and full compliance with all relevant tax and reporting requirements in each jurisdiction. You will also serve as the main point of contact for the employees’ payroll-related questions and concerns.

This is a fully remote position.

Key Responsibilities:

• Own and manage the end-to-end payroll lifecycle for the US, Australia, and additional international locations through our PEO partners, ensuring accuracy, compliance, and timely execution
• Maintain and update employee data with the PEO, including onboarding, terminations, and compensation or benefits changes
• Review and verify timesheets, PTO, overtime, and other earnings or deductions before submission to the PEO
• Oversee payroll-related withholdings, benefits, and deductions processes handled by the PEO
• Partner with HR to ensure accurate employee information and resolve payroll discrepancies
• Coordinate and execute smooth transitions between PEO providers, including data migration, testing, and validation
• Review PEO-generated pay statements, reports, and year-end tax forms (W-2, 1099, etc.) for accuracy
• Reconcile payroll accounts and prepare payroll-related journal entries in NetSuite
• Respond to employee payroll and benefits inquiries with professionalism and confidentiality
• Drive scalable payroll processes and workflows to support rapid headcount growth across new global territories
• Maintain up-to-date knowledge of payroll regulations, tax laws, and PEO service capabilities across all supported jurisdictions

Experience & Skills:

• 3+ years of experience in US & International payroll administration, preferably through a PEO
• Hands-on experience working with major PEO providers such as ADP, Vensure, Insperity, TriNet, Mazars, or similar
• Strong understanding of US payroll laws and tax regulations (federal, state, and local)
• Strong experience with multi-state payroll, including varying state tax and compliance requirements
• Experience (or strong interest) in leveraging AI tools to improve efficiency, analyze payroll data, or navigate complex regulatory environments
• Proficiency in Excel and data analysis for payroll reconciliation and reporting
• High attention to detail, accuracy, and confidentiality
• Strong problem-solving skills and ability to manage sensitive information
• Excellent written and verbal communication skills
• Team player with strong interpersonal skills
• Ability to work independently and manage multiple priorities under tight deadlines
• You thrive in a fast-paced, global environment, enjoy working with both systems and people, and take pride in delivering accurate, high-quality work

Nice-to-Have:

• Proven experience managing a transition between PEO providers, including data migration and process implementation

Benefits:

• Medical coverage.
• Insurance plan.
• Paid time off for vacation, sick days.
• 401K

Salary range: $80K-$100k

#LI-Remote

Who Connecteam is:
Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide.

We built Connecteam for real operators - the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or tools that don’t talk to each other.

Connecteam brings daily operations and team communication into one intuitive app - from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job.

Backed by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency.

About the Role:

We are looking for a detail-oriented and experienced Payroll Manager to join our Finance team

This role is a unique opportunity to take ownership of a rapidly scaling global payroll operation, work across multiple jurisdictions, and help shape processes and infrastructure as we expand into new markets.
In this role, you will take ownership of ensuring accurate, timely, and compliant payroll operations for employees across the US, Australia, and additional international locations, as our global footprint continues to grow. You will collaborate closely with HR, and external Payroll Vendors to ensure smooth payroll operations, accurate employee payments, and full compliance with all relevant tax and reporting requirements in each jurisdiction. You will also serve as the main point of contact for the employees’ payroll-related questions and concerns.

This is a fully remote position.

Key Responsibilities:

• Own and manage the end-to-end payroll lifecycle for the US, Australia, and additional international locations through our PEO partners, ensuring accuracy, compliance, and timely execution
• Maintain and update employee data with the PEO, including onboarding, terminations, and compensation or benefits changes
• Review and verify timesheets, PTO, overtime, and other earnings or deductions before submission to the PEO
• Oversee payroll-related withholdings, benefits, and deductions processes handled by the PEO
• Partner with HR to ensure accurate employee information and resolve payroll discrepancies
• Coordinate and execute smooth transitions between PEO providers, including data migration, testing, and validation
• Review PEO-generated pay statements, reports, and year-end tax forms (W-2, 1099, etc.) for accuracy
• Reconcile payroll accounts and prepare payroll-related journal entries in NetSuite
• Respond to employee payroll and benefits inquiries with professionalism and confidentiality
• Drive scalable payroll processes and workflows to support rapid headcount growth across new global territories
• Maintain up-to-date knowledge of payroll regulations, tax laws, and PEO service capabilities across all supported jurisdictions

Experience & Skills:

• 3+ years of experience in US & International payroll administration, preferably through a PEO
• Hands-on experience working with major PEO providers such as ADP, Vensure, Insperity, TriNet, Mazars, or similar
• Strong understanding of US payroll laws and tax regulations (federal, state, and local)
• Strong experience with multi-state payroll, including varying state tax and compliance requirements
• Experience (or strong interest) in leveraging AI tools to improve efficiency, analyze payroll data, or navigate complex regulatory environments
• Proficiency in Excel and data analysis for payroll reconciliation and reporting
• High attention to detail, accuracy, and confidentiality
• Strong problem-solving skills and ability to manage sensitive information
• Excellent written and verbal communication skills
• Team player with strong interpersonal skills
• Ability to work independently and manage multiple priorities under tight deadlines
• You thrive in a fast-paced, global environment, enjoy working with both systems and people, and take pride in delivering accurate, high-quality work

Nice-to-Have:

• Proven experience managing a transition between PEO providers, including data migration and process implementation

Benefits:

• Medical coverage.
• Insurance plan.
• Paid time off for vacation, sick days.
• 401K

Salary range: $80K-$100k

#LI-Remote

Professional Service Manager, US 

Who Connecteam is:

Connecteam is a TLV-based startup on a mission to transform the work experience for 80% of the world’s global workforce—the deskless employees.
Our business management platform empowers thousands of businesses by eliminating the daily hustle and complexities of team management, giving them the peace of mind to focus on growing and running their business.

Description:

We are looking for a driven and tech-savvy Professional Service Manager to join our team. In this role, you will deliver professional services to our clients. You will set up Connecteam features based on their workflows, integrate Connecteam with other platforms, and migrate data from existing tools into Connecteam. You’ll work closely with the CS and R&D teams to develop expertise and provide outstanding service, streamlining customer processes, onboarding, and saving them valuable time.

Responsibilities:

• Meet with clients daily to deliver professional services.
• Work offline to complete tasks assigned by clients.
• Build and maintain strong relationships with customers, understand their needs, and provide tailored solutions.
• Manage multiple tasks in a fast-paced, high-pressure environment.
• Collaborate with the CS and R&D teams to ensure a seamless customer experience.

Requirements:

• 1 year of experience in a SaaS company – MUST.
• Native-level English proficiency – MUST.
• You are tech-savvy, dedicated, eager, and curious to learn new things and constantly improve.
• Strong team player with excellent communication and collaboration skills.
• Ability to thrive in a high-pressure environment.

Working hours:

• Monday–Friday: 9:00am-6:00pm.

What We Offer:

This role offers a competitive salary of 50,000-60,000$ per year, along with Medical Coverage, Insurance plan, 401K, Paid time off for vacation, sick days. 

If you’re passionate about helping businesses grow efficiently and have the required experience and skills, we’d love to hear from you!

Enterprise  Customer Success Manager 

Who Connecteam is:

Connecteam is a TLV-based startup that’s on a mission to change the work experience for 80% of the world’s global workforce - the deskless employees. 

Our business management platform helps thousands of businesses thrive by taking away the daily hustle and complexities of managing teams, so they can have the peace of mind to grow and run their business. 

What’s the job?

The Enterprise Customer Success Manager is responsible for overseeing Connecteam’s Large business and Enterprise customers, ensuring their sustained success.
The ideal candidate will possess a deep understanding of workforce management processes within large business environments, exhibit exceptional relational skills, and serve as a trusted advisor to customers. They will leverage their background in digital transformation to identify challenges, craft tailored solutions, and introduce innovative strategies. This approach aims to boost adoption and deliver unparalleled value.
This is a fully remote position.

Your main responsibilities will include

• Develop and execute customer success plans based on their main desired business outcomes
• Ensure that customers obtain the maximum value from their Connecteam investment and use their licenses
• Consult with customers to help them solve problems and achieve their goals
• Analyze data to track customer progress and identify areas for improvement
• Stay up-to-date on industry trends and best practices
• Work collaboratively with other departments and teams to ensure customer success
• Work with customers to create new use cases/success stories
• Ensure any escalated clients are resolved quickly, using resources from across the company ecosystem
  
  

Which qualifications you’ll need:

• Experience in B2B SaaS – 2 years of experience MUST
• Customer-facing experience
• Superb written and verbal communication skills
• Creative, high energy, entrepreneurial self-starter comfortable running initiatives independently within a very high-paced environment
• Experience in helping customers deploy and see the value of the products they have purchased.
• Experience in building relationships with senior business & platform stakeholders.
• A team player who enjoys getting and providing feedback, sharing ideas, and constantly improving together
• Advantage- Experience working in a global team, for an international company
  

  Advantage: 

  • Experience working in an international, remote-first SaaS company
  • Background in HR Tech, Workforce Management, or related industries

    Hiring process with us:

    At Connecteam, we aim to complete our hiring processes at lightning speed, keeping the time between when we receive your CV until you (hopefully) sign with us super short, communicative and transparent.

    Benefits:

    • Medical coverage.
    • Insurance plan.
    • Paid time off for vacation, sick days.
    • 401(k)
      
      Salary range: 100-120K

    We are accepting applications from employees working in the following states: Texas, New York, South Carolina, North Carolina, Colorado, Florida, Utah, and Georgia. 

Expansion SDR (XDR) 

Who Connecteam is:

Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide.

We built Connecteam for real operators - the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or tools that don’t talk to each other.

Connecteam brings daily operations and team communication into one intuitive app - from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job.

Backed by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency.

Description:

As an Expansion SDR (XDR) at Connecteam, you’ll be at the heart of our growth efforts in the US market.
This is not a cold outbound role — you’ll work exclusively with existing paying customers, uncovering opportunities to expand their use of Connecteam and ensuring they get maximum value from our platform. Your mission is to turn customer insights into meaningful conversations, and those conversations into high-quality demo bookings for our Account Managers.

Responsibilities:

• Proactively engage with existing customers via calls, email, and social to identify upsell opportunities -  140+ calls per day (exciting, high volume environment!)
• Prospect into a defined target audience, focusing on accounts with high expansion potential.
• Book qualified demos for the Expansion Account Managers, ensuring smooth handoffs.
• Manage all prospecting activity in HubSpot CRM, keeping records accurate and up to date.
• Partner closely with the Account Management team to share feedback on lead quality, potential new lead sources, and industry/product insights.
• Experiment with outreach strategies to different customer segments (by size, industry, or usage) to drive more opportunities.
• Contribute ideas, insights, and energy to help shape our growing XDR team.

Experience & Skills:

• 1–2 years of experience in a client-facing role (SDR experience is a plus, not required) – MUST!
• Hunger for success, high energy, and an intelligent, positive, proactive attitude
• Strong technical aptitude and the willingness to dive deep into the product
• Strong verbal and written communication, with the ability to clearly explain value propositions and tailor messaging to different customer personas
• A self-starter who thrives in a fast-paced, target-driven startup environment.
• Resilience and adaptability when faced with challenges or rejection.
• Comfortable working US business hours: Monday–Friday, remotely - MUST!

Working hours:

• Monday–Friday: 9:00am-6:00pm.

What We Offer:

This role offers a competitive compensation of $60,000 per year base salary with $80,000 in on target earnings yearly with uncapped commission opportunity! Along with Medical Coverage, Insurance plan, 401K, Paid time off for vacation, sick days. 

If you’re passionate about helping businesses grow efficiently and have the required experience and skills, we’d love to hear from you!

#LI-Remote

Expansion SDR (XDR) 

Who Connecteam is:

Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide.

We built Connecteam for real operators - the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or tools that don’t talk to each other.

Connecteam brings daily operations and team communication into one intuitive app - from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job.

Backed by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency.

Description:

As an Expansion SDR (XDR) at Connecteam, you’ll be at the heart of our growth efforts in the US market.
This is not a cold outbound role — you’ll work exclusively with existing paying customers, uncovering opportunities to expand their use of Connecteam and ensuring they get maximum value from our platform. Your mission is to turn customer insights into meaningful conversations, and those conversations into high-quality demo bookings for our Account Managers.

Responsibilities:

• Proactively engage with existing customers via calls, email, and social to identify upsell opportunities -  140+ calls per day (exciting, high volume environment!)
• Prospect into a defined target audience, focusing on accounts with high expansion potential.
• Book qualified demos for the Expansion Account Managers, ensuring smooth handoffs.
• Manage all prospecting activity in HubSpot CRM, keeping records accurate and up to date.
• Partner closely with the Account Management team to share feedback on lead quality, potential new lead sources, and industry/product insights.
• Experiment with outreach strategies to different customer segments (by size, industry, or usage) to drive more opportunities.
• Contribute ideas, insights, and energy to help shape our growing XDR team.

Experience & Skills:

• 1–2 years of experience in a client-facing role (SDR experience is a plus, not required) – MUST!
• Hunger for success, high energy, and an intelligent, positive, proactive attitude
• Strong technical aptitude and the willingness to dive deep into the product
• Strong verbal and written communication, with the ability to clearly explain value propositions and tailor messaging to different customer personas
• A self-starter who thrives in a fast-paced, target-driven startup environment.
• Resilience and adaptability when faced with challenges or rejection.
• Comfortable working US business hours: Monday–Friday, remotely - MUST!

Working hours:

• Monday–Friday: 9:00am-6:00pm.

What We Offer:

This role offers a competitive compensation of $60,000 per year base salary with $80,000 in on target earnings yearly with uncapped commission opportunity! Along with Medical Coverage, Insurance plan, 401K, Paid time off for vacation, sick days. 

If you’re passionate about helping businesses grow efficiently and have the required experience and skills, we’d love to hear from you!

#LI-Remote

Expansion SDR (XDR) 

Who Connecteam is:

Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide.

We built Connecteam for real operators - the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or tools that don’t talk to each other.

Connecteam brings daily operations and team communication into one intuitive app - from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job.

Backed by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency.

Description:

As an Expansion SDR (XDR) at Connecteam, you’ll be at the heart of our growth efforts in the US market.
This is not a cold outbound role — you’ll work exclusively with existing paying customers, uncovering opportunities to expand their use of Connecteam and ensuring they get maximum value from our platform. Your mission is to turn customer insights into meaningful conversations, and those conversations into high-quality demo bookings for our Account Managers.

Responsibilities:

• Proactively engage with existing customers via calls, email, and social to identify upsell opportunities -  140+ calls per day (exciting, high volume environment!)
• Prospect into a defined target audience, focusing on accounts with high expansion potential.
• Book qualified demos for the Expansion Account Managers, ensuring smooth handoffs.
• Manage all prospecting activity in HubSpot CRM, keeping records accurate and up to date.
• Partner closely with the Account Management team to share feedback on lead quality, potential new lead sources, and industry/product insights.
• Experiment with outreach strategies to different customer segments (by size, industry, or usage) to drive more opportunities.
• Contribute ideas, insights, and energy to help shape our growing XDR team.

Experience & Skills:

• 1–2 years of experience in a client-facing role (SDR experience is a plus, not required) – MUST!
• Hunger for success, high energy, and an intelligent, positive, proactive attitude
• Strong technical aptitude and the willingness to dive deep into the product
• Strong verbal and written communication, with the ability to clearly explain value propositions and tailor messaging to different customer personas
• A self-starter who thrives in a fast-paced, target-driven startup environment.
• Resilience and adaptability when faced with challenges or rejection.
• Comfortable working US business hours: Monday–Friday, remotely - MUST!

Working hours:

• Monday–Friday: 9:00am-6:00pm.

What We Offer:

This role offers a competitive compensation of $60,000 per year base salary with $80,000 in on target earnings yearly with uncapped commission opportunity! Along with Medical Coverage, Insurance plan, 401K, Paid time off for vacation, sick days. 

If you’re passionate about helping businesses grow efficiently and have the required experience and skills, we’d love to hear from you!

#LI-Remote

Expansion SDR (XDR) 

Who Connecteam is:

Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide.

We built Connecteam for real operators - the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or tools that don’t talk to each other.

Connecteam brings daily operations and team communication into one intuitive app - from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job.

Backed by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency.

Description:

As an Expansion SDR (XDR) at Connecteam, you’ll be at the heart of our growth efforts in the US market.
This is not a cold outbound role — you’ll work exclusively with existing paying customers, uncovering opportunities to expand their use of Connecteam and ensuring they get maximum value from our platform. Your mission is to turn customer insights into meaningful conversations, and those conversations into high-quality demo bookings for our Account Managers.

Responsibilities:

• Proactively engage with existing customers via calls, email, and social to identify upsell opportunities -  140+ calls per day (exciting, high volume environment!)
• Prospect into a defined target audience, focusing on accounts with high expansion potential.
• Book qualified demos for the Expansion Account Managers, ensuring smooth handoffs.
• Manage all prospecting activity in HubSpot CRM, keeping records accurate and up to date.
• Partner closely with the Account Management team to share feedback on lead quality, potential new lead sources, and industry/product insights.
• Experiment with outreach strategies to different customer segments (by size, industry, or usage) to drive more opportunities.
• Contribute ideas, insights, and energy to help shape our growing XDR team.

Experience & Skills:

• 1–2 years of experience in a client-facing role (SDR experience is a plus, not required) – MUST!
• Hunger for success, high energy, and an intelligent, positive, proactive attitude
• Strong technical aptitude and the willingness to dive deep into the product
• Strong verbal and written communication, with the ability to clearly explain value propositions and tailor messaging to different customer personas
• A self-starter who thrives in a fast-paced, target-driven startup environment.
• Resilience and adaptability when faced with challenges or rejection.
• Comfortable working US business hours: Monday–Friday, remotely - MUST!

Working hours:

• Monday–Friday: 9:00am-6:00pm.

What We Offer:

This role offers a competitive compensation of $60,000 per year base salary with $80,000 in on target earnings yearly with uncapped commission opportunity! Along with Medical Coverage, Insurance plan, 401K, Paid time off for vacation, sick days. 

If you’re passionate about helping businesses grow efficiently and have the required experience and skills, we’d love to hear from you!

#LI-Remote

Expansion SDR (XDR) 

Who Connecteam is:

Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide.

We built Connecteam for real operators - the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or tools that don’t talk to each other.

Connecteam brings daily operations and team communication into one intuitive app - from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job.

Backed by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency.

Description:

As an Expansion SDR (XDR) at Connecteam, you’ll be at the heart of our growth efforts in the US market.
This is not a cold outbound role — you’ll work exclusively with existing paying customers, uncovering opportunities to expand their use of Connecteam and ensuring they get maximum value from our platform. Your mission is to turn customer insights into meaningful conversations, and those conversations into high-quality demo bookings for our Account Managers.

Responsibilities:

• Proactively engage with existing customers via calls, email, and social to identify upsell opportunities -  140+ calls per day (exciting, high volume environment!)
• Prospect into a defined target audience, focusing on accounts with high expansion potential.
• Book qualified demos for the Expansion Account Managers, ensuring smooth handoffs.
• Manage all prospecting activity in HubSpot CRM, keeping records accurate and up to date.
• Partner closely with the Account Management team to share feedback on lead quality, potential new lead sources, and industry/product insights.
• Experiment with outreach strategies to different customer segments (by size, industry, or usage) to drive more opportunities.
• Contribute ideas, insights, and energy to help shape our growing XDR team.

Experience & Skills:

• 1–2 years of experience in a client-facing role (SDR experience is a plus, not required) – MUST!
• Hunger for success, high energy, and an intelligent, positive, proactive attitude
• Strong technical aptitude and the willingness to dive deep into the product
• Strong verbal and written communication, with the ability to clearly explain value propositions and tailor messaging to different customer personas
• A self-starter who thrives in a fast-paced, target-driven startup environment.
• Resilience and adaptability when faced with challenges or rejection.
• Comfortable working US business hours: Monday–Friday, remotely - MUST!

Working hours:

• Monday–Friday: 9:00am-6:00pm.

What We Offer:

This role offers a competitive compensation of $60,000 per year base salary with $80,000 in on target earnings yearly with uncapped commission opportunity! Along with Medical Coverage, Insurance plan, 401K, Paid time off for vacation, sick days. 

If you’re passionate about helping businesses grow efficiently and have the required experience and skills, we’d love to hear from you!

#LI-Remote

Expansion SDR (XDR) 

Who Connecteam is:

Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide.

We built Connecteam for real operators - the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or tools that don’t talk to each other.

Connecteam brings daily operations and team communication into one intuitive app - from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job.

Backed by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency.

Description:

As an Expansion SDR (XDR) at Connecteam, you’ll be at the heart of our growth efforts in the US market.
This is not a cold outbound role — you’ll work exclusively with existing paying customers, uncovering opportunities to expand their use of Connecteam and ensuring they get maximum value from our platform. Your mission is to turn customer insights into meaningful conversations, and those conversations into high-quality demo bookings for our Account Managers.

Responsibilities:

• Proactively engage with existing customers via calls, email, and social to identify upsell opportunities -  140+ calls per day (exciting, high volume environment!)
• Prospect into a defined target audience, focusing on accounts with high expansion potential.
• Book qualified demos for the Expansion Account Managers, ensuring smooth handoffs.
• Manage all prospecting activity in HubSpot CRM, keeping records accurate and up to date.
• Partner closely with the Account Management team to share feedback on lead quality, potential new lead sources, and industry/product insights.
• Experiment with outreach strategies to different customer segments (by size, industry, or usage) to drive more opportunities.
• Contribute ideas, insights, and energy to help shape our growing XDR team.

Experience & Skills:

• 1–2 years of experience in a client-facing role (SDR experience is a plus, not required) – MUST!
• Hunger for success, high energy, and an intelligent, positive, proactive attitude
• Strong technical aptitude and the willingness to dive deep into the product
• Strong verbal and written communication, with the ability to clearly explain value propositions and tailor messaging to different customer personas
• A self-starter who thrives in a fast-paced, target-driven startup environment.
• Resilience and adaptability when faced with challenges or rejection.
• Comfortable working US business hours: Monday–Friday, remotely - MUST!

Working hours:

• Monday–Friday: 9:00am-6:00pm.

What We Offer:

This role offers a competitive compensation of $60,000 per year base salary with $80,000 in on target earnings yearly with uncapped commission opportunity! Along with Medical Coverage, Insurance plan, 401K, Paid time off for vacation, sick days. 

If you’re passionate about helping businesses grow efficiently and have the required experience and skills, we’d love to hear from you!

#LI-Remote

Expansion SDR (XDR) 

Who Connecteam is:

Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide.

We built Connecteam for real operators - the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or tools that don’t talk to each other.

Connecteam brings daily operations and team communication into one intuitive app - from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job.

Backed by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency.

Description:

As an Expansion SDR (XDR) at Connecteam, you’ll be at the heart of our growth efforts in the US market.
This is not a cold outbound role — you’ll work exclusively with existing paying customers, uncovering opportunities to expand their use of Connecteam and ensuring they get maximum value from our platform. Your mission is to turn customer insights into meaningful conversations, and those conversations into high-quality demo bookings for our Account Managers.

Responsibilities:

• Proactively engage with existing customers via calls, email, and social to identify upsell opportunities -  140+ calls per day (exciting, high volume environment!)
• Prospect into a defined target audience, focusing on accounts with high expansion potential.
• Book qualified demos for the Expansion Account Managers, ensuring smooth handoffs.
• Manage all prospecting activity in HubSpot CRM, keeping records accurate and up to date.
• Partner closely with the Account Management team to share feedback on lead quality, potential new lead sources, and industry/product insights.
• Experiment with outreach strategies to different customer segments (by size, industry, or usage) to drive more opportunities.
• Contribute ideas, insights, and energy to help shape our growing XDR team.

Experience & Skills:

• 1–2 years of experience in a client-facing role (SDR experience is a plus, not required) – MUST!
• Hunger for success, high energy, and an intelligent, positive, proactive attitude
• Strong technical aptitude and the willingness to dive deep into the product
• Strong verbal and written communication, with the ability to clearly explain value propositions and tailor messaging to different customer personas
• A self-starter who thrives in a fast-paced, target-driven startup environment.
• Resilience and adaptability when faced with challenges or rejection.
• Comfortable working US business hours: Monday–Friday, remotely - MUST!

Working hours:

• Monday–Friday: 9:00am-6:00pm.

What We Offer:

This role offers a competitive compensation of $60,000 per year base salary with $80,000 in on target earnings yearly with uncapped commission opportunity! Along with Medical Coverage, Insurance plan, 401K, Paid time off for vacation, sick days. 

If you’re passionate about helping businesses grow efficiently and have the required experience and skills, we’d love to hear from you!

#LI-Remote

Expansion SDR (XDR) 

Who Connecteam is:

Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide.

We built Connecteam for real operators - the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or tools that don’t talk to each other.

Connecteam brings daily operations and team communication into one intuitive app - from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job.

Backed by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency.

Description:

As an Expansion SDR (XDR) at Connecteam, you’ll be at the heart of our growth efforts in the US market.
This is not a cold outbound role — you’ll work exclusively with existing paying customers, uncovering opportunities to expand their use of Connecteam and ensuring they get maximum value from our platform. Your mission is to turn customer insights into meaningful conversations, and those conversations into high-quality demo bookings for our Account Managers.

Responsibilities:

• Proactively engage with existing customers via calls, email, and social to identify upsell opportunities -  140+ calls per day (exciting, high volume environment!)
• Prospect into a defined target audience, focusing on accounts with high expansion potential.
• Book qualified demos for the Expansion Account Managers, ensuring smooth handoffs.
• Manage all prospecting activity in HubSpot CRM, keeping records accurate and up to date.
• Partner closely with the Account Management team to share feedback on lead quality, potential new lead sources, and industry/product insights.
• Experiment with outreach strategies to different customer segments (by size, industry, or usage) to drive more opportunities.
• Contribute ideas, insights, and energy to help shape our growing XDR team.

Experience & Skills:

• 1–2 years of experience in a client-facing role (SDR experience is a plus, not required) – MUST!
• Hunger for success, high energy, and an intelligent, positive, proactive attitude
• Strong technical aptitude and the willingness to dive deep into the product
• Strong verbal and written communication, with the ability to clearly explain value propositions and tailor messaging to different customer personas
• A self-starter who thrives in a fast-paced, target-driven startup environment.
• Resilience and adaptability when faced with challenges or rejection.
• Comfortable working US business hours: Monday–Friday, remotely - MUST!

Working hours:

• Monday–Friday: 9:00am-6:00pm.

What We Offer:

This role offers a competitive compensation of $60,000 per year base salary with $80,000 in on target earnings yearly with uncapped commission opportunity! Along with Medical Coverage, Insurance plan, 401K, Paid time off for vacation, sick days. 

If you’re passionate about helping businesses grow efficiently and have the required experience and skills, we’d love to hear from you!

#LI-Remote

Expansion SDR (XDR) 

Who Connecteam is:

Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide.

We built Connecteam for real operators - the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or tools that don’t talk to each other.

Connecteam brings daily operations and team communication into one intuitive app - from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job.

Backed by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency.

Description:

As an Expansion SDR (XDR) at Connecteam, you’ll be at the heart of our growth efforts in the US market.
This is not a cold outbound role — you’ll work exclusively with existing paying customers, uncovering opportunities to expand their use of Connecteam and ensuring they get maximum value from our platform. Your mission is to turn customer insights into meaningful conversations, and those conversations into high-quality demo bookings for our Account Managers.

Responsibilities:

• Proactively engage with existing customers via calls, email, and social to identify upsell opportunities -  140+ calls per day (exciting, high volume environment!)
• Prospect into a defined target audience, focusing on accounts with high expansion potential.
• Book qualified demos for the Expansion Account Managers, ensuring smooth handoffs.
• Manage all prospecting activity in HubSpot CRM, keeping records accurate and up to date.
• Partner closely with the Account Management team to share feedback on lead quality, potential new lead sources, and industry/product insights.
• Experiment with outreach strategies to different customer segments (by size, industry, or usage) to drive more opportunities.
• Contribute ideas, insights, and energy to help shape our growing XDR team.

Experience & Skills:

• 1–2 years of experience in a client-facing role (SDR experience is a plus, not required) – MUST!
• Hunger for success, high energy, and an intelligent, positive, proactive attitude
• Strong technical aptitude and the willingness to dive deep into the product
• Strong verbal and written communication, with the ability to clearly explain value propositions and tailor messaging to different customer personas
• A self-starter who thrives in a fast-paced, target-driven startup environment.
• Resilience and adaptability when faced with challenges or rejection.
• Comfortable working US business hours: Monday–Friday, remotely - MUST!

Working hours:

• Monday–Friday: 9:00am-6:00pm.

What We Offer:

This role offers a competitive compensation of $60,000 per year base salary with $80,000 in on target earnings yearly with uncapped commission opportunity! Along with Medical Coverage, Insurance plan, 401K, Paid time off for vacation, sick days. 

If you’re passionate about helping businesses grow efficiently and have the required experience and skills, we’d love to hear from you!

#LI-Remote

Connecteam is a TLV-based startup that’s on a mission to change the work experience for 80% of the world’s global workforce - the deskless employees. Our business management platform helps thousands of businesses thrive by taking away the daily hustle and complexities of managing teams, so they can have the peace of mind to grow and run their business.

What’s the job?

Do you know those people who get a great career opportunity at the perfect time and change their lives? Now it’s your chance to be one of them!
If you are looking for a challenging role that includes sales, products, and business development Then look no further and join us !

As the face of Connecteam and the first point of contact with our customers, you will have a direct influence on our development and expansion! Become a product expert and an expert in consulting businesses from a wide variety of industries!

With all these important insights you will become the link between the product, the market, and all departments in Connecteam. 

As an Account Executive, your role includes consulting businesses who have signed up to the platform in order to make them paying customers, provide top-notch customer service, and help improve the product based on knowledge and feedback that you’ll gather!

What you'll be doing: 

• You will become a product expert! 
• The Account Executive position is a quota-carrying position; you will own the full sales cycle managing your own account pipeline and contributing to the team’s pipeline.
• Be the company’s eyes –  No one in the company knows our clients better than the Sales team
• Be the face of the company – Connecteam is known for our outstanding customer service and approach
• Influence the product in the light of client demands and needs
• Cross-department involvement and information sharing
• Initiative independence and ownership

Qualifications:

• 4+ years of international B2B sales experience in SaaS companies
• Strong record of closing deals and over-achieving monthly quotas.
• Strong customer relation skills and ability to interact with individuals at all levels in an organization.
• Self-learner, autodidact, and high independence
• Strong time management skills and ability to prioritize tasks to meet deadlines.  
• Experience working with CRM and project management tools
• Energetic, positive, and motivated– MUST
• Team player with strong communications skills
• Ability to work in a fast-paced, high-growth startup dynamic environment. 
• Hungry to make a true impact and grow with us!
• Ability to work remotely from Mon-Fri - must.

Who Connecteam is:

Connecteam is a TLV-based startup on a mission to revolutionize the work experience for 80% of the global workforce—the deskless employees.

Our business management platform helps thousands of businesses thrive by simplifying workforce management, eliminating daily operational complexities, and empowering teams to focus on what truly matters: growing and running their business.

Enterprise  Customer Success Manager 

What's the job?

The Enterprise Customer Success Manager is responsible for overseeing Connecteam’s Large business and Enterprise customers, ensuring their sustained success.
The ideal candidate will possess a deep understanding of workforce management processes within large business environments, exhibit exceptional relational skills, and serve as a trusted advisor to customers. They will leverage their background in digital transformation to identify challenges, craft tailored solutions, and introduce innovative strategies. This approach aims to boost adoption and deliver unparalleled value.
This is a fully remote position.

Your main responsibilities will include

• Develop and execute customer success plans based on their main desired business outcomes
• Ensure that customers obtain the maximum value from their Connecteam investment and use their licenses
• Consult with customers to help them solve problems and achieve their goals
• Analyze data to track customer progress and identify areas for improvement
• Stay up-to-date on industry trends and best practices
• Work collaboratively with other departments and teams to ensure customer success
• Work with customers to create new use cases/success stories
• Ensure any escalated clients are resolved quickly, using resources from across the company ecosystem
  
  

Which qualifications you’ll need:

• • Experience in B2B SaaS – 2 years of experience MUST
  • Customer-facing experience
  • Superb written and verbal communication skills
  • Creative, high energy, entrepreneurial self-starter comfortable running initiatives independently within a very high-paced environment
  • Experience in helping customers deploy and see the value of the products they have purchased.
  • Experience in building relationships with senior business & platform stakeholders.
  • A team player who enjoys getting and providing feedback, sharing ideas, and constantly improving together
  • Advantage- Experience working in a global team, for an international company
    

    Advantage: 

    • Experience working in an international, remote-first SaaS company
    • Background in HR Tech, Workforce Management, or related industries

      Hiring process with us:

      At Connecteam, we aim to complete our hiring processes at lightning speed, keeping the time between when we receive your CV until you (hopefully) sign with us super short, communicative and transparent.

      Benefits:

      • Medical coverage.
      • Insurance plan.
      • Paid time off for vacation, sick days.
      • 401(k)
        
        Salary range: 100-120K

      We are accepting applications from employees working in the following states: Texas, New York, South Carolina, North Carolina, Colorado, Florida, Utah, and Georgia. 

Who Connecteam is:

Connecteam is a TLV-based startup on a mission to transform the work experience for 80% of the world’s global workforce—the deskless employees.
Our business management platform empowers thousands of businesses by eliminating the daily hustle and complexities of team management, giving them the peace of mind to focus on growing and running their business.

Description:

We are looking for a driven and tech-savvy Professional Service Manager to join our team. In this role, you will deliver professional services to our clients. You will set up Connecteam features based on their workflows, integrate Connecteam with other platforms, and migrate data from existing tools into Connecteam. You’ll work closely with the CS and R&D teams to develop expertise and provide outstanding service, streamlining customer processes, onboarding, and saving them valuable time.

Responsibilities:

• Meet with clients daily to deliver professional services.
• Work offline to complete tasks assigned by clients.
• Build and maintain strong relationships with customers, understand their needs, and provide tailored solutions.
• Manage multiple tasks in a fast-paced, high-pressure environment.
• Collaborate with the CS and R&D teams to ensure a seamless customer experience.

Requirements:

• 1 year of experience in a SaaS company – MUST.
• Native-level English proficiency – MUST.
• You are tech-savvy, dedicated, eager, and curious to learn new things and constantly improve.
• Strong team player with excellent communication and collaboration skills.
• Ability to thrive in a high-pressure environment.

Working hours:

• Monday–Friday: 9:00am-5:00pm.

What We Offer:

This role offers a competitive salary of 50,000-60,000$ per year, along with Medical Coverage, Insurance plan, 401K, Paid time off for vacation, sick days. 

If you’re passionate about helping businesses grow efficiently and have the required experience and skills, we’d love to hear from you!

Connecteam is a TLV-based startup that’s on a mission to change the work experience for 80% of the world’s global workforce - the deskless employees. Our business management platform helps thousands of businesses thrive by taking away the daily hustle and complexities of managing teams, so they can have the peace of mind to grow and run their business.

What’s the job?

Do you know those people who get a great career opportunity at the perfect time and change their lives? Now it’s your chance to be one of them!
If you are looking for a challenging role that includes sales, products, and business development Then look no further and join us !

As the face of Connecteam and the first point of contact with our customers, you will have a direct influence on our development and expansion! Become a product expert and an expert in consulting businesses from a wide variety of industries!

With all these important insights you will become the link between the product, the market, and all departments in Connecteam. 

As an Account Executive, your role includes consulting businesses who have signed up to the platform in order to make them paying customers, provide top-notch customer service, and help improve the product based on knowledge and feedback that you’ll gather!

What you'll be doing: 

• You will become a product expert! 
• The Account Executive position is a quota-carrying position; you will own the full sales cycle managing your own account pipeline and contributing to the team’s pipeline.
• Be the company’s eyes –  No one in the company knows our clients better than the Sales team
• Be the face of the company – Connecteam is known for our outstanding customer service and approach
• Influence the product in the light of client demands and needs
• Cross-department involvement and information sharing
• Initiative independence and ownership

Qualifications:

• 4+ years of international B2B sales experience in SaaS companies
• Strong record of closing deals and over-achieving monthly quotas.
• Strong customer relation skills and ability to interact with individuals at all levels in an organization.
• Self-learner, autodidact, and high independence
• Strong time management skills and ability to prioritize tasks to meet deadlines.  
• Experience working with CRM and project management tools
• Energetic, positive, and motivated– MUST
• Team player with strong communications skills
• Ability to work in a fast-paced, high-growth startup dynamic environment. 
• Hungry to make a true impact and grow with us!
• Ability to work remotely from Mon-Fri - must.

Who Connecteam is:

Connecteam is a TLV-based startup on a mission to revolutionize the work experience for 80% of the global workforce—the deskless employees.

Our business management platform helps thousands of businesses thrive by simplifying workforce management, eliminating daily operational complexities, and empowering teams to focus on what truly matters: growing and running their business.

Enterprise  Customer Success Manager 

What's the job?

The Enterprise Customer Success Manager is responsible for overseeing Connecteam’s Large business and Enterprise customers, ensuring their sustained success.
The ideal candidate will possess a deep understanding of workforce management processes within large business environments, exhibit exceptional relational skills, and serve as a trusted advisor to customers. They will leverage their background in digital transformation to identify challenges, craft tailored solutions, and introduce innovative strategies. This approach aims to boost adoption and deliver unparalleled value.
This is a fully remote position.

Your main responsibilities will include

• Develop and execute customer success plans based on their main desired business outcomes
• Ensure that customers obtain the maximum value from their Connecteam investment and use their licenses
• Consult with customers to help them solve problems and achieve their goals
• Analyze data to track customer progress and identify areas for improvement
• Stay up-to-date on industry trends and best practices
• Work collaboratively with other departments and teams to ensure customer success
• Work with customers to create new use cases/success stories
• Ensure any escalated clients are resolved quickly, using resources from across the company ecosystem
  
  

Which qualifications you’ll need:

• • Experience in B2B SaaS – 2 years of experience MUST
  • Customer-facing experience
  • Superb written and verbal communication skills
  • Creative, high energy, entrepreneurial self-starter comfortable running initiatives independently within a very high-paced environment
  • Experience in helping customers deploy and see the value of the products they have purchased.
  • Experience in building relationships with senior business & platform stakeholders.
  • A team player who enjoys getting and providing feedback, sharing ideas, and constantly improving together
  • Advantage- Experience working in a global team, for an international company
    

    Advantage: 

    • Experience working in an international, remote-first SaaS company
    • Background in HR Tech, Workforce Management, or related industries

      Hiring process with us:

      At Connecteam, we aim to complete our hiring processes at lightning speed, keeping the time between when we receive your CV until you (hopefully) sign with us super short, communicative and transparent.

      Benefits:

      • Medical coverage.
      • Insurance plan.
      • Paid time off for vacation, sick days.
      • 401(k)
        
        Salary range: 100-120K

      We are accepting applications from employees working in the following states: Texas, New York, South Carolina, North Carolina, Colorado, Florida, Utah, and Georgia. 

Director of Success

Who Connecteam Is:

Connecteam is a TLV-based startup that’s on a mission to change the work experience for 80% of the world’s global workforce - the deskless employees. Our business management platform helps thousands of businesses thrive by taking away the daily hustle and complexities of managing teams, so they can have the peace of mind to grow and run their business.

Role Overview:

The Director of Success will own the post-onboarding stage for our mid-market enterprise and strategic accounts, focusing on driving long-term retention, product adoption, and customer satisfaction. This individual will lead three specialized teams, ensuring that Connecteam’s product is successfully implemented across all levels of large organizations – from the C-suite to frontline employees. The Director will play a critical role in managing customer relationships, optimizing success outcomes, and improving overall customer experience.

Key Responsibilities:

• Ownership of Post-Onboarding Stage: Take full responsibility for customer success post-onboarding, driving adoption, retention, and engagement across mid-market and strategic accounts.
  
  
• Team Leadership: Manage and mentor three teams focused on ensuring smooth product implementation and customer success across key accounts. Foster a high-performing team environment through clear communication, empowerment, and development.
  
  
• Customer Retention & Expansion: Focus on driving retention, gross retention, and expanding customer relationships through strategic and tailored engagement.
  
  
• Product Adoption & Implementation: Leverage deep expertise in large-scale product implementation to guide organizations from the C-suite level to the end-user, ensuring seamless integration of Connecteam’s platform into their workflows.
  
  
• Customer Journey Management: Own the customer journey post-onboarding to ensure a smooth transition into long-term success, making sure customers are continuously seeing value from Connecteam.
  
  
• KPI Monitoring: Track and report on key success metrics, including retention rates, gross retention, and product adoption rates. Proactively address issues that may affect customer satisfaction or retention.
  
  
• Cross-Functional Collaboration: Collaborate with Sales, Marketing, and Product teams to ensure customer feedback and insights are integrated into future product improvements and customer strategies.
  
  
• Process Optimization: Drive continuous improvement in customer success processes, ensuring efficiency, scalability, and alignment with broader company goals.
  
  
• Customer Advocacy: Build strong relationships with key customer stakeholders, becoming a trusted advisor who can effectively advocate for customer needs within Connecteam.
  
  
• Market Knowledge: Stay deeply knowledgeable about the market by visiting customers, attending industry events, and maintaining regular engagement with key customer stakeholders to understand their needs and provide insights that influence product and service offerings.
  
  

Key Performance Indicators (KPIs):

• Retention Rates: Maintain a high level of customer retention by proactively addressing challenges and optimizing customer experiences.
  
  
• Gross Retention: Ensure clients renew and stay engaged with Connecteam, driving long-term partnership success.
  
  
• Adoption Rates: Drive successful product adoption across various levels within large organizations, ensuring high usage and satisfaction from C-suite to frontline employees.
  
  

Required Experience:

• 5 years in managing Customer Success teams, preferably in a SaaS environment with strong experience in enterprise customer success roles.
  
  
• Extensive experience in implementing products in large organizations, with a clear understanding of how to successfully onboard and drive product adoption from C-suite executives to frontline employees.
  
  
• Proven success in managing large, complex customer relationships and improving customer retention and product adoption.
  
  
• Strong leadership skills, with a focus on mentoring and developing team members to achieve high performance.
  
  
• A strategic mindset with the ability to solve problems at scale, while focusing on customer outcomes.
  
  
• Ability to build strong relationships and have direct customer interactions, including visits and engagement to better understand their needs.
  
  
• Proven experience in managing managers and leading through leadership layers is required.

Skills & Competencies:

• Strong communication skills with the ability to engage with stakeholders at all levels, from the C-suite to end-users.
  
  
• Data-driven approach to tracking success metrics and improving processes.
  
  
• Expertise in scaling customer success operations and managing cross-functional initiatives.
  
  
• Ability to think strategically while managing the day-to-day operational needs of customer success teams.
  
  
• High emotional intelligence and the ability to build lasting relationships with customers and internal teams.
  
  

Hiring process with us:

At Connecteam, we aim to complete our hiring processes at lightning speed, keeping the time between when we receive your CV until you (hopefully) sign with us super short, communicative and transparent.

Benefits:

• Medical coverage.
• Insurance plan.
• Paid time off for vacation, sick days.
• 401(k)
  
  Salary range: 170-200K

We are accepting applications from employees working in the following states: Texas, New York, South Carolina, North Carolina, Colorado, Florida, Utah, and Georgia. 

Connecteam is a TLV-based startup that’s on a mission to change the work experience for 80% of the world’s global workforce - the deskless employees. Our business management platform helps thousands of businesses thrive by taking away the daily hustle and complexities of managing teams, so they can have the peace of mind to grow and run their business.

What’s the job?

Do you know those people who get a great career opportunity at the perfect time and change their lives? Now it’s your chance to be one of them!
If you are looking for a challenging role that includes sales, products, and business development Then look no further and join us !

As the face of Connecteam and the first point of contact with our customers, you will have a direct influence on our development and expansion! Become a product expert and an expert in consulting businesses from a wide variety of industries!

With all these important insights you will become the link between the product, the market, and all departments in Connecteam. 

As an Account Executive, your role includes consulting businesses who have signed up to the platform in order to make them paying customers, provide top-notch customer service, and help improve the product based on knowledge and feedback that you’ll gather!

What you'll be doing: 

• You will become a product expert! 
• The Account Executive position is a quota-carrying position; you will own the full sales cycle managing your own account pipeline and contributing to the team’s pipeline.
• Be the company’s eyes –  No one in the company knows our clients better than the Sales team
• Be the face of the company – Connecteam is known for our outstanding customer service and approach
• Influence the product in the light of client demands and needs
• Cross-department involvement and information sharing
• Initiative independence and ownership

Qualifications:

• 4+ years of international B2B sales experience in SaaS companies
• Strong record of closing deals and over-achieving monthly quotas.
• Strong customer relation skills and ability to interact with individuals at all levels in an organization.
• Self-learner, autodidact, and high independence
• Strong time management skills and ability to prioritize tasks to meet deadlines.  
• Experience working with CRM and project management tools
• Energetic, positive, and motivated– MUST
• Team player with strong communications skills
• Ability to work in a fast-paced, high-growth startup dynamic environment. 
• Hungry to make a true impact and grow with us!
• Ability to work remotely from Mon-Fri - must.

Who Connecteam is:

Connecteam is a TLV-based startup on a mission to revolutionize the work experience for 80% of the global workforce—the deskless employees.

Our business management platform helps thousands of businesses thrive by simplifying workforce management, eliminating daily operational complexities, and empowering teams to focus on what truly matters: growing and running their business.

What’s the job?

 Enterprise  Customer Success Manager 

Who Connecteam is:

Connecteam is a TLV-based startup that’s on a mission to change the work experience for 80% of the world’s global workforce - the deskless employees. 

Our business management platform helps thousands of businesses thrive by taking away the daily hustle and complexities of managing teams, so they can have the peace of mind to grow and run their business. 

What’s the job?

The Enterprise Customer Success Manager is responsible for overseeing Connecteam’s Large business and Enterprise customers, ensuring their sustained success.
The ideal candidate will possess a deep understanding of workforce management processes within large business environments, exhibit exceptional relational skills, and serve as a trusted advisor to customers. They will leverage their background in digital transformation to identify challenges, craft tailored solutions, and introduce innovative strategies. This approach aims to boost adoption and deliver unparalleled value.
This is a fully remote position.

Your main responsibilities will include

• Develop and execute customer success plans based on their main desired business outcomes
• Ensure that customers obtain the maximum value from their Connecteam investment and use their licenses
• Consult with customers to help them solve problems and achieve their goals
• Analyze data to track customer progress and identify areas for improvement
• Stay up-to-date on industry trends and best practices
• Work collaboratively with other departments and teams to ensure customer success
• Work with customers to create new use cases/success stories
• Ensure any escalated clients are resolved quickly, using resources from across the company ecosystem
  
  

Which qualifications you’ll need:

• Experience in B2B SaaS – 2 years of experience MUST
• Customer-facing experience
• Superb written and verbal communication skills
• Creative, high energy, entrepreneurial self-starter comfortable running initiatives independently within a very high-paced environment
• Experience in helping customers deploy and see the value of the products they have purchased.
• Experience in building relationships with senior business & platform stakeholders.
• A team player who enjoys getting and providing feedback, sharing ideas, and constantly improving together
• Advantage- Experience working in a global team, for an international company
  

  Advantage: 

  • Experience working in an international, remote-first SaaS company
  • Background in HR Tech, Workforce Management, or related industries

    Hiring process with us:

    At Connecteam, we aim to complete our hiring processes at lightning speed, keeping the time between when we receive your CV until you (hopefully) sign with us super short, communicative and transparent.

    Benefits:

    • Medical coverage.
    • Insurance plan.
    • Paid time off for vacation, sick days.
    • 401(k)
      
      Salary range: 100-120K

    We are accepting applications from employees working in the following states: Texas, New York, South Carolina, North Carolina, Colorado, Florida, Utah, and Georgia. 

Connecteam is a TLV-based startup that’s on a mission to change the work experience for 80% of the world’s global workforce - the deskless employees. Our business management platform helps thousands of businesses thrive by taking away the daily hustle and complexities of managing teams, so they can have the peace of mind to grow and run their business.

What’s the job?

Do you know those people who get a great career opportunity at the perfect time and change their lives? Now it’s your chance to be one of them!
If you are looking for a challenging role that includes sales, products, and business development Then look no further and join us !

As the face of Connecteam and the first point of contact with our customers, you will have a direct influence on our development and expansion! Become a product expert and an expert in consulting businesses from a wide variety of industries!

With all these important insights you will become the link between the product, the market, and all departments in Connecteam. 

As an Account Executive, your role includes consulting businesses who have signed up to the platform in order to make them paying customers, provide top-notch customer service, and help improve the product based on knowledge and feedback that you’ll gather!

What you'll be doing: 

• You will become a product expert! 
• The Account Executive position is a quota-carrying position; you will own the full sales cycle managing your own account pipeline and contributing to the team’s pipeline.
• Be the company’s eyes –  No one in the company knows our clients better than the Sales team
• Be the face of the company – Connecteam is known for our outstanding customer service and approach
• Influence the product in the light of client demands and needs
• Cross-department involvement and information sharing
• Initiative independence and ownership

Qualifications:

• 4+ years of international B2B sales experience in SaaS companies
• Strong record of closing deals and over-achieving monthly quotas.
• Strong customer relation skills and ability to interact with individuals at all levels in an organization.
• Self-learner, autodidact, and high independence
• Strong time management skills and ability to prioritize tasks to meet deadlines.  
• Experience working with CRM and project management tools
• Energetic, positive, and motivated– MUST
• Team player with strong communications skills
• Ability to work in a fast-paced, high-growth startup dynamic environment. 
• Hungry to make a true impact and grow with us!
• Ability to work remotely from Mon-Fri - must.

About Connecteam

Connecteam is a fast-growing tech company used by 80,000+ businesses to manage their deskless teams across industries like Hospitality, Construction, Retail, Services, Home Care, Education, and Children’s Activities. 

More than 1.8 million employees rely on Connecteam to run their daily operations and stay connected with their teams. Our platform replaces messy spreadsheets, siloed apps, and outdated tools with an all-in-one modern, mobile-first experience that actually fits the way deskless teams work.

About the role

This isn’t your standard BDR role. 

The Strategic Accounts team operates like a small startup inside Connecteam, focusing on the verticals, use cases, and brands that have the strongest long-term impact on our growth. We work in small, focused pods - each one building deep expertise in its space and partnering closely with key brands to drive meaningful adoption and expansion.

As a BDR here, you’ll learn faster than almost anywhere else. You’ll build the research and targeting that shape our approach, initiate relationships inside sophisticated organizations, and regularly bring your insights to senior leadership (yes, including the C-suite). 

If you want a high-autonomy seat where your curiosity, thinking, and execution directly contribute to company-wide initiatives, this role is for you.

Responsibilities:

Your primary responsibilities will include:

• Build the GTM strategy and pipeline: Own the research, targeting, and prospect lists that shape who we go after first and why.
• Lead outbound for strategic accounts: Drive high-quality outreach across calls, email, and LinkedIn to open doors with the right operators and decision-makers.
• Learn fast and go deep: Work closely with the AE to map each brand’s org structure, workflows, and pain points, based on real conversations with customers, prospects, and ecosystem partners.
• Win: Hit and exceed meeting targets, create early traction inside key brands, and help your pod build momentum every sprint.

Requirements:

To be successful in this role, you should meet the following requirements:

• 1–2 years of experience in outbound BDR, sales, or business development at a SaaS company preferred.
• Enjoy working in a fast-paced, high-growth startup dynamic environment.
• Confident, clear communicator who’s comfortable speaking with owners, operators, and decision-makers.
• Track record of beating quotas in a fast-moving environment.
• A strong will-to-win mindset: competitive, hungry, and motivated by beating targets.
• Execution-driven: you move fast, take ownership, and don’t wait for perfect instructions
• Resourceful and analytical: able to break down problems and find angles that open doors.
• Thrives in a high-autonomy, high-accountability role.
• Curious and quick to learn how different verticals and workflows actually operate.

• Benefits:
• Medical coverage.
• Insurance plan.
• Paid time off for vacation, sick days
• 401k

Professional Service Manager, US 

Who Connecteam is:

Connecteam is a TLV-based startup on a mission to transform the work experience for 80% of the world’s global workforce—the deskless employees.
Our business management platform empowers thousands of businesses by eliminating the daily hustle and complexities of team management, giving them the peace of mind to focus on growing and running their business.

Description:

We are looking for a driven and tech-savvy Professional Service Manager to join our team. In this role, you will deliver professional services to our clients. You will set up Connecteam features based on their workflows, integrate Connecteam with other platforms, and migrate data from existing tools into Connecteam. You’ll work closely with the CS and R&D teams to develop expertise and provide outstanding service, streamlining customer processes, onboarding, and saving them valuable time.

Responsibilities:

• Meet with clients daily to deliver professional services.
• Work offline to complete tasks assigned by clients.
• Build and maintain strong relationships with customers, understand their needs, and provide tailored solutions.
• Manage multiple tasks in a fast-paced, high-pressure environment.
• Collaborate with the CS and R&D teams to ensure a seamless customer experience.

Requirements:

• 1 year of experience in a SaaS company – MUST.
• Native-level English proficiency – MUST.
• You are tech-savvy, dedicated, eager, and curious to learn new things and constantly improve.
• Strong team player with excellent communication and collaboration skills.
• Ability to thrive in a high-pressure environment.

Working hours:

• Monday–Friday: 9:00am-6:00pm.

What We Offer:

This role offers a competitive salary of 50,000-60,000$ per year, along with Medical Coverage, Insurance plan, 401K, Paid time off for vacation, sick days. 

If you’re passionate about helping businesses grow efficiently and have the required experience and skills, we’d love to hear from you!

Who Connecteam is:

Connecteam is a TLV-based startup on a mission to transform the work experience for 80% of the world’s global workforce—the deskless employees.
Our business management platform empowers thousands of businesses by eliminating the daily hustle and complexities of team management, giving them the peace of mind to focus on growing and running their business.

Description:

We are looking for a driven and tech-savvy Professional Service Manager to join our team. In this role, you will deliver professional services to our clients. You will set up Connecteam features based on their workflows, integrate Connecteam with other platforms, and migrate data from existing tools into Connecteam. You’ll work closely with the CS and R&D teams to develop expertise and provide outstanding service, streamlining customer processes, onboarding, and saving them valuable time.

Responsibilities:

• Meet with clients daily to deliver professional services.
• Work offline to complete tasks assigned by clients.
• Build and maintain strong relationships with customers, understand their needs, and provide tailored solutions.
• Manage multiple tasks in a fast-paced, high-pressure environment.
• Collaborate with the CS and R&D teams to ensure a seamless customer experience.

Requirements:

• 1 year of experience in a SaaS company – MUST.
• Native-level English proficiency – MUST.
• You are tech-savvy, dedicated, eager, and curious to learn new things and constantly improve.
• Strong team player with excellent communication and collaboration skills.
• Ability to thrive in a high-pressure environment.

Working hours:

• Monday–Friday: 9:00am-5:00pm.

What We Offer:

This role offers a competitive salary of 50,000-60,000$ per year, along with Medical Coverage, Insurance plan, 401K, Paid time off for vacation, sick days. 

If you’re passionate about helping businesses grow efficiently and have the required experience and skills, we’d love to hear from you!

Director of Success

Who Connecteam Is:

Connecteam is a TLV-based startup that’s on a mission to change the work experience for 80% of the world’s global workforce - the deskless employees. Our business management platform helps thousands of businesses thrive by taking away the daily hustle and complexities of managing teams, so they can have the peace of mind to grow and run their business.

Role Overview:

The Director of Success will own the post-onboarding stage for our mid-market enterprise and strategic accounts, focusing on driving long-term retention, product adoption, and customer satisfaction. This individual will lead three specialized teams, ensuring that Connecteam’s product is successfully implemented across all levels of large organizations – from the C-suite to frontline employees. The Director will play a critical role in managing customer relationships, optimizing success outcomes, and improving overall customer experience.

Key Responsibilities:

• Ownership of Post-Onboarding Stage: Take full responsibility for customer success post-onboarding, driving adoption, retention, and engagement across mid-market and strategic accounts.
  
  
• Team Leadership: Manage and mentor three teams focused on ensuring smooth product implementation and customer success across key accounts. Foster a high-performing team environment through clear communication, empowerment, and development.
  
  
• Customer Retention & Expansion: Focus on driving retention, gross retention, and expanding customer relationships through strategic and tailored engagement.
  
  
• Product Adoption & Implementation: Leverage deep expertise in large-scale product implementation to guide organizations from the C-suite level to the end-user, ensuring seamless integration of Connecteam’s platform into their workflows.
  
  
• Customer Journey Management: Own the customer journey post-onboarding to ensure a smooth transition into long-term success, making sure customers are continuously seeing value from Connecteam.
  
  
• KPI Monitoring: Track and report on key success metrics, including retention rates, gross retention, and product adoption rates. Proactively address issues that may affect customer satisfaction or retention.
  
  
• Cross-Functional Collaboration: Collaborate with Sales, Marketing, and Product teams to ensure customer feedback and insights are integrated into future product improvements and customer strategies.
  
  
• Process Optimization: Drive continuous improvement in customer success processes, ensuring efficiency, scalability, and alignment with broader company goals.
  
  
• Customer Advocacy: Build strong relationships with key customer stakeholders, becoming a trusted advisor who can effectively advocate for customer needs within Connecteam.
  
  
• Market Knowledge: Stay deeply knowledgeable about the market by visiting customers, attending industry events, and maintaining regular engagement with key customer stakeholders to understand their needs and provide insights that influence product and service offerings.
  
  

Key Performance Indicators (KPIs):

• Retention Rates: Maintain a high level of customer retention by proactively addressing challenges and optimizing customer experiences.
  
  
• Gross Retention: Ensure clients renew and stay engaged with Connecteam, driving long-term partnership success.
  
  
• Adoption Rates: Drive successful product adoption across various levels within large organizations, ensuring high usage and satisfaction from C-suite to frontline employees.
  
  

Required Experience:

• 5 years in managing Customer Success teams, preferably in a SaaS environment with strong experience in enterprise customer success roles.
  
  
• Extensive experience in implementing products in large organizations, with a clear understanding of how to successfully onboard and drive product adoption from C-suite executives to frontline employees.
  
  
• Proven success in managing large, complex customer relationships and improving customer retention and product adoption.
  
  
• Strong leadership skills, with a focus on mentoring and developing team members to achieve high performance.
  
  
• A strategic mindset with the ability to solve problems at scale, while focusing on customer outcomes.
  
  
• Ability to build strong relationships and have direct customer interactions, including visits and engagement to better understand their needs.
  
  
• Proven experience in managing managers and leading through leadership layers is required.

Skills & Competencies:

• Strong communication skills with the ability to engage with stakeholders at all levels, from the C-suite to end-users.
  
  
• Data-driven approach to tracking success metrics and improving processes.
  
  
• Expertise in scaling customer success operations and managing cross-functional initiatives.
  
  
• Ability to think strategically while managing the day-to-day operational needs of customer success teams.
  
  
• High emotional intelligence and the ability to build lasting relationships with customers and internal teams.
  
  

Hiring process with us:

At Connecteam, we aim to complete our hiring processes at lightning speed, keeping the time between when we receive your CV until you (hopefully) sign with us super short, communicative and transparent.

Benefits:

• Medical coverage.
• Insurance plan.
• Paid time off for vacation, sick days.
• 401(k)
  
  Salary range: 170-200K

We are accepting applications from employees working in the following states: Texas, New York, South Carolina, North Carolina, Colorado, Florida, Utah, and Georgia. 

Professional Service Manager, US 

Who Connecteam is:

Connecteam is a TLV-based startup on a mission to transform the work experience for 80% of the world’s global workforce—the deskless employees.
Our business management platform empowers thousands of businesses by eliminating the daily hustle and complexities of team management, giving them the peace of mind to focus on growing and running their business.

Description:

We are looking for a driven and tech-savvy Professional Service Manager to join our team. In this role, you will deliver professional services to our clients. You will set up Connecteam features based on their workflows, integrate Connecteam with other platforms, and migrate data from existing tools into Connecteam. You’ll work closely with the CS and R&D teams to develop expertise and provide outstanding service, streamlining customer processes, onboarding, and saving them valuable time.

Responsibilities:

• Meet with clients daily to deliver professional services.
• Work offline to complete tasks assigned by clients.
• Build and maintain strong relationships with customers, understand their needs, and provide tailored solutions.
• Manage multiple tasks in a fast-paced, high-pressure environment.
• Collaborate with the CS and R&D teams to ensure a seamless customer experience.

Requirements:

• 1 year of experience in a SaaS company – MUST.
• Native-level English proficiency – MUST.
• You are tech-savvy, dedicated, eager, and curious to learn new things and constantly improve.
• Strong team player with excellent communication and collaboration skills.
• Ability to thrive in a high-pressure environment.

Working hours:

• Monday–Friday: 9:00am-6:00pm.

What We Offer:

This role offers a competitive salary of 50,000-60,000$ per year, along with Medical Coverage, Insurance plan, 401K, Paid time off for vacation, sick days. 

If you’re passionate about helping businesses grow efficiently and have the required experience and skills, we’d love to hear from you!

Connecteam is a TLV-based startup that’s on a mission to change the work experience for 80% of the world’s global workforce - the deskless employees. Our business management platform helps thousands of businesses thrive by taking away the daily hustle and complexities of managing teams, so they can have the peace of mind to grow and run their business.

What’s the job?

Do you know those people who get a great career opportunity at the perfect time and change their lives? Now it’s your chance to be one of them!
If you are looking for a challenging role that includes sales, products, and business development Then look no further and join us !

As the face of Connecteam and the first point of contact with our customers, you will have a direct influence on our development and expansion! Become a product expert and an expert in consulting businesses from a wide variety of industries!

With all these important insights you will become the link between the product, the market, and all departments in Connecteam. 

As an Account Executive, your role includes consulting businesses who have signed up to the platform in order to make them paying customers, provide top-notch customer service, and help improve the product based on knowledge and feedback that you’ll gather!

What you'll be doing: 

• You will become a product expert! 
• The Account Executive position is a quota-carrying position; you will own the full sales cycle managing your own account pipeline and contributing to the team’s pipeline.
• Be the company’s eyes –  No one in the company knows our clients better than the Sales team
• Be the face of the company – Connecteam is known for our outstanding customer service and approach
• Influence the product in the light of client demands and needs
• Cross-department involvement and information sharing
• Initiative independence and ownership

Qualifications:

• 4+ years of international B2B sales experience in SaaS companies
• Strong record of closing deals and over-achieving monthly quotas.
• Strong customer relation skills and ability to interact with individuals at all levels in an organization.
• Self-learner, autodidact, and high independence
• Strong time management skills and ability to prioritize tasks to meet deadlines.  
• Experience working with CRM and project management tools
• Energetic, positive, and motivated– MUST
• Team player with strong communications skills
• Ability to work in a fast-paced, high-growth startup dynamic environment. 
• Hungry to make a true impact and grow with us!
• Ability to work remotely from Mon-Fri - must.

Professional Service Manager, US 

Who Connecteam is:

Connecteam is a TLV-based startup on a mission to transform the work experience for 80% of the world’s global workforce—the deskless employees.
Our business management platform empowers thousands of businesses by eliminating the daily hustle and complexities of team management, giving them the peace of mind to focus on growing and running their business.

Description:

We are looking for a driven and tech-savvy Professional Service Manager to join our team. In this role, you will deliver professional services to our clients. You will set up Connecteam features based on their workflows, integrate Connecteam with other platforms, and migrate data from existing tools into Connecteam. You’ll work closely with the CS and R&D teams to develop expertise and provide outstanding service, streamlining customer processes, onboarding, and saving them valuable time.

Responsibilities:

• Meet with clients daily to deliver professional services.
• Work offline to complete tasks assigned by clients.
• Build and maintain strong relationships with customers, understand their needs, and provide tailored solutions.
• Manage multiple tasks in a fast-paced, high-pressure environment.
• Collaborate with the CS and R&D teams to ensure a seamless customer experience.

Requirements:

• 1 year of experience in a SaaS company – MUST.
• Native-level English proficiency – MUST.
• You are tech-savvy, dedicated, eager, and curious to learn new things and constantly improve.
• Strong team player with excellent communication and collaboration skills.
• Ability to thrive in a high-pressure environment.

Working hours:

• Monday–Friday: 9:00am-6:00pm.

What We Offer:

This role offers a competitive salary of 50,000-60,000$ per year, along with Medical Coverage, Insurance plan, 401K, Paid time off for vacation, sick days. 

If you’re passionate about helping businesses grow efficiently and have the required experience and skills, we’d love to hear from you!

About Connecteam

Connecteam is a fast-growing tech company used by 80,000+ businesses to manage their deskless teams across industries like Hospitality, Construction, Retail, Services, Home Care, Education, and Children’s Activities. 

More than 1.8 million employees rely on Connecteam to run their daily operations and stay connected with their teams. Our platform replaces messy spreadsheets, siloed apps, and outdated tools with an all-in-one modern, mobile-first experience that actually fits the way deskless teams work.

About the role

This isn’t your standard BDR role. 

The Strategic Accounts team operates like a small startup inside Connecteam, focusing on the verticals, use cases, and brands that have the strongest long-term impact on our growth. We work in small, focused pods - each one building deep expertise in its space and partnering closely with key brands to drive meaningful adoption and expansion.

As a BDR here, you’ll learn faster than almost anywhere else. You’ll build the research and targeting that shape our approach, initiate relationships inside sophisticated organizations, and regularly bring your insights to senior leadership (yes, including the C-suite). 

If you want a high-autonomy seat where your curiosity, thinking, and execution directly contribute to company-wide initiatives, this role is for you.

Responsibilities:

Your primary responsibilities will include:

• Build the GTM strategy and pipeline: Own the research, targeting, and prospect lists that shape who we go after first and why.
• Lead outbound for strategic accounts: Drive high-quality outreach across calls, email, and LinkedIn to open doors with the right operators and decision-makers.
• Learn fast and go deep: Work closely with the AE to map each brand’s org structure, workflows, and pain points, based on real conversations with customers, prospects, and ecosystem partners.
• Win: Hit and exceed meeting targets, create early traction inside key brands, and help your pod build momentum every sprint.

Requirements:

To be successful in this role, you should meet the following requirements:

• 1–2 years of experience in outbound BDR, sales, or business development at a SaaS company preferred.
• Enjoy working in a fast-paced, high-growth startup dynamic environment.
• Confident, clear communicator who’s comfortable speaking with owners, operators, and decision-makers.
• Track record of beating quotas in a fast-moving environment.
• A strong will-to-win mindset: competitive, hungry, and motivated by beating targets.
• Execution-driven: you move fast, take ownership, and don’t wait for perfect instructions
• Resourceful and analytical: able to break down problems and find angles that open doors.
• Thrives in a high-autonomy, high-accountability role.
• Curious and quick to learn how different verticals and workflows actually operate.

• Benefits:
• Medical coverage.
• Insurance plan.
• Paid time off for vacation, sick days
• 401k

Professional Service Manager, US 

Who Connecteam is:

Connecteam is a TLV-based startup on a mission to transform the work experience for 80% of the world’s global workforce—the deskless employees.
Our business management platform empowers thousands of businesses by eliminating the daily hustle and complexities of team management, giving them the peace of mind to focus on growing and running their business.

Description:

We are looking for a driven and tech-savvy Professional Service Manager to join our team. In this role, you will deliver professional services to our clients. You will set up Connecteam features based on their workflows, integrate Connecteam with other platforms, and migrate data from existing tools into Connecteam. You’ll work closely with the CS and R&D teams to develop expertise and provide outstanding service, streamlining customer processes, onboarding, and saving them valuable time.

Responsibilities:

• Meet with clients daily to deliver professional services.
• Work offline to complete tasks assigned by clients.
• Build and maintain strong relationships with customers, understand their needs, and provide tailored solutions.
• Manage multiple tasks in a fast-paced, high-pressure environment.
• Collaborate with the CS and R&D teams to ensure a seamless customer experience.

Requirements:

• 1 year of experience in a SaaS company – MUST.
• Native-level English proficiency – MUST.
• You are tech-savvy, dedicated, eager, and curious to learn new things and constantly improve.
• Strong team player with excellent communication and collaboration skills.
• Ability to thrive in a high-pressure environment.

Working hours:

• Monday–Friday: 9:00am-6:00pm.

What We Offer:

This role offers a competitive salary of 50,000-60,000$ per year, along with Medical Coverage, Insurance plan, 401K, Paid time off for vacation, sick days. 

If you’re passionate about helping businesses grow efficiently and have the required experience and skills, we’d love to hear from you!

Who Connecteam is:

Connecteam is a TLV-based startup on a mission to transform the work experience for 80% of the world’s global workforce—the deskless employees.
Our business management platform empowers thousands of businesses by eliminating the daily hustle and complexities of team management, giving them the peace of mind to focus on growing and running their business.

Description:

We are looking for a driven and tech-savvy Professional Service Manager to join our team. In this role, you will deliver professional services to our clients. You will set up Connecteam features based on their workflows, integrate Connecteam with other platforms, and migrate data from existing tools into Connecteam. You’ll work closely with the CS and R&D teams to develop expertise and provide outstanding service, streamlining customer processes, onboarding, and saving them valuable time.

Responsibilities:

• Meet with clients daily to deliver professional services.
• Work offline to complete tasks assigned by clients.
• Build and maintain strong relationships with customers, understand their needs, and provide tailored solutions.
• Manage multiple tasks in a fast-paced, high-pressure environment.
• Collaborate with the CS and R&D teams to ensure a seamless customer experience.

Requirements:

• 1 year of experience in a SaaS company – MUST.
• Native-level English proficiency – MUST.
• You are tech-savvy, dedicated, eager, and curious to learn new things and constantly improve.
• Strong team player with excellent communication and collaboration skills.
• Ability to thrive in a high-pressure environment.

Working hours:

• Monday–Friday: 9:00am-5:00pm.

What We Offer:

This role offers a competitive salary of 50,000-60,000$ per year, along with Medical Coverage, Insurance plan, 401K, Paid time off for vacation, sick days. 

If you’re passionate about helping businesses grow efficiently and have the required experience and skills, we’d love to hear from you!

Connecteam is a TLV-based startup that’s on a mission to change the work experience for 80% of the world’s global workforce - the deskless employees. Our business management platform helps thousands of businesses thrive by taking away the daily hustle and complexities of managing teams, so they can have the peace of mind to grow and run their business.

What’s the job?

Do you know those people who get a great career opportunity at the perfect time and change their lives? Now it’s your chance to be one of them!
If you are looking for a challenging role that includes sales, products, and business development Then look no further and join us !

As the face of Connecteam and the first point of contact with our customers, you will have a direct influence on our development and expansion! Become a product expert and an expert in consulting businesses from a wide variety of industries!

With all these important insights you will become the link between the product, the market, and all departments in Connecteam. 

As an Account Executive, your role includes consulting businesses who have signed up to the platform in order to make them paying customers, provide top-notch customer service, and help improve the product based on knowledge and feedback that you’ll gather!

What you'll be doing: 

• You will become a product expert! 
• The Account Executive position is a quota-carrying position; you will own the full sales cycle managing your own account pipeline and contributing to the team’s pipeline.
• Be the company’s eyes –  No one in the company knows our clients better than the Sales team
• Be the face of the company – Connecteam is known for our outstanding customer service and approach
• Influence the product in the light of client demands and needs
• Cross-department involvement and information sharing
• Initiative independence and ownership

Qualifications:

• 4+ years of international B2B sales experience in SaaS companies
• Strong record of closing deals and over-achieving monthly quotas.
• Strong customer relation skills and ability to interact with individuals at all levels in an organization.
• Self-learner, autodidact, and high independence
• Strong time management skills and ability to prioritize tasks to meet deadlines.  
• Experience working with CRM and project management tools
• Energetic, positive, and motivated– MUST
• Team player with strong communications skills
• Ability to work in a fast-paced, high-growth startup dynamic environment. 
• Hungry to make a true impact and grow with us!
• Ability to work remotely from Mon-Fri - must.

Who Connecteam is:

Connecteam is a TLV-based startup on a mission to revolutionize the work experience for 80% of the global workforce—the deskless employees.

Our business management platform helps thousands of businesses thrive by simplifying workforce management, eliminating daily operational complexities, and empowering teams to focus on what truly matters: growing and running their business.

Enterprise  Customer Success Manager 

What's the job?

The Enterprise Customer Success Manager is responsible for overseeing Connecteam’s Large business and Enterprise customers, ensuring their sustained success.
The ideal candidate will possess a deep understanding of workforce management processes within large business environments, exhibit exceptional relational skills, and serve as a trusted advisor to customers. They will leverage their background in digital transformation to identify challenges, craft tailored solutions, and introduce innovative strategies. This approach aims to boost adoption and deliver unparalleled value.
This is a fully remote position.

Your main responsibilities will include

• Develop and execute customer success plans based on their main desired business outcomes
• Ensure that customers obtain the maximum value from their Connecteam investment and use their licenses
• Consult with customers to help them solve problems and achieve their goals
• Analyze data to track customer progress and identify areas for improvement
• Stay up-to-date on industry trends and best practices
• Work collaboratively with other departments and teams to ensure customer success
• Work with customers to create new use cases/success stories
• Ensure any escalated clients are resolved quickly, using resources from across the company ecosystem
  
  

Which qualifications you’ll need:

• • • Experience in B2B SaaS – 2 years of experience MUST
    • Customer-facing experience
    • Superb written and verbal communication skills
    • Creative, high energy, entrepreneurial self-starter comfortable running initiatives independently within a very high-paced environment
    • Experience in helping customers deploy and see the value of the products they have purchased.
    • Experience in building relationships with senior business & platform stakeholders.
    • A team player who enjoys getting and providing feedback, sharing ideas, and constantly improving together
    • Advantage- Experience working in a global team, for an international company
      

      Advantage: 

      • Experience working in an international, remote-first SaaS company
      • Background in HR Tech, Workforce Management, or related industries

        Hiring process with us:

        At Connecteam, we aim to complete our hiring processes at lightning speed, keeping the time between when we receive your CV until you (hopefully) sign with us super short, communicative and transparent.

        Benefits:

        • Medical coverage.
        • Insurance plan.
        • Paid time off for vacation, sick days.
        • 401(k)
          
          Salary range: 100-120K

        We are accepting applications from employees working in the following states: Texas, New York, South Carolina, North Carolina, Colorado, Florida, Utah, and Georgia.