Job Overview

Stress-Free Auto Care is a modern, tech-enabled shop that believes taking care of your car should be an easy and stress-free experience. We’re seeking an energetic, positive-minded Automotive General Manager who embraces challenges with enthusiasm and prioritizes guest satisfaction above all else.

Benefits

• Compensation: $100,000 - $120,000 Base + ($20,000 - $30,000 bonus + 5% profit sharing)
• PTO/Sick & (6) Annual Paid Holidays
• Medical, Dental & Vision Insurance
• 401(k) Matching
• Paid Skills Enhancement Training
• Employee Discount - Service & Parts
• Equipment/Toolbox Relocation Assistance
• Employee Referral Program  

*This position is available to start ASAP. Apply today!

Responsibilities

• Lead operations (scheduling, workflow, quality) while actively contributing to the shop’s success.
• Personally drive sales and revenue through lead follow-up, customer conversions, upsells, and local partnerships.
• Deliver measurable results tied to monthly sales targets, ARO, gross profit, and retention metrics.
• Be hands-on with customers — walk the floor, support service writing, and build lasting relationships.
• Uphold a customer-centric approach by ensuring prompt & courteous service.
• Coach and mentor team members in real time by working alongside them, not apart from them
• Address customer concerns & complaints on Yelp & Google Reviews through CDC (Complaints, Damages & Comebacks).
• Stay updated with industry trends, technological advancements, & other markets.
• Maintain accurate records of operations, financial transactions, & employee activities.
• Prepare regular reports for management regarding shop performance & key metrics.
• Ensure compliance with all legal & regulatory requirements.

Qualifications

• Proven experience as a General Manager or similar role in an auto mechanic shop.
• Efficient in Digital Visual Inspections & Procedures
• Experience with Autoflow or similar platform, preferred but not required
• Strong leadership & managerial skills with the ability to motivate a team.
• Sound knowledge of automotive systems, repair techniques, and industry standards.
• Solid understanding of financial management & budgeting.
• Ability to multitask, prioritize, & manage time effectively.
• Degree in Business Administration, Automotive Technology or similar technical college

Physical Requirements

• Occasionally lift and/or move over 50 pounds
• Ability to work with tools lifted above their head
• Work in tight spaces as dictated by the vehicle's needed repair
• Have the needed dexterity in order to efficiently use hand-tools
• Walk/stand for the majority of the workday
• Drive manual transmission vehicles
• Keeping a brisk work pace in a high-volume environment
• Efficiently navigate a computer

Build the team. Drive the results. Own the outcome.

At Stress Free Auto Care, our General Managers operate like business owners, You will lead the daily operation of a high-volume service business with direct accountability for profitability, team performance, operational execution, and customer experience. 

Over the past six years, Stress Free Auto Care has grown to 30 locations, becoming one of the fastest-scaling automotive service companies in the country. We are now entering our next phase of growth with plans to expand to 300 locations over the next four years. As we scale, high-performing General Managers will have significant opportunities to grow into multi-unit and senior leadership roles. 

This role is designed for strong operators and business leaders who enjoy analyzing performance, improving operations, and developing high-performing teams. You will have ownership of the location's results from revenue growth and margin performance to team productivity and customer satisfaction. 

Prior automotive experience is not required. We provide a two-week intensive training program that equips leaders from retail, hospitality, service and other operational industries with everything they need to succeed.

Key Responsibilities

• Own the financial performance of the business, managing daily and monthly P&L results while making operational decisions that improve revenue, margins and overall profitability. 
• Drive revenue growth and gross profit performance by identifying new business opportunities, improving team sales execution, and managing pricing, productivity, and cost controls. 
• Lead and develop a high-performing team, including hiring, training, coaching, performance, management, and creating a culture of accountability and continuous improvement. 
• Optimize operational efficiency, using both real-time observation and performance data to ensure smooth workflows, strong productivity, and consistent execution. 
• Deliver exceptional customer experiences by maintaining high service standards, resolving customer concerns, and implementing improvements that increase retention and loyalty. 
• Leverage technology and operational systems to manage performance, monitor key metrics, and make data driven decisions that improve the business. 

What We're Looking For

• Proven operational leadership experience managing a business unit, location, or department with accountability for performance outcomes. 
• Strong financial and business acumen, with the ability to analyze performance metrics, interpret P&L data, and make operational decisions that improve profitability. 
• Experience leading revenue-driven teams, with a track record of improving sales performance, productivity, and margin management.
• Demonstrated success developing teams, including hiring, coaching, performance management, and building a culture of accountability and results. 
• Operational instincts and problem-solving ability, with the capacity to quickly assess a business, identify opportunities for improvement, and execute solutions. 
• Comfort working in fast-paced environments where leaders are expected to take ownership and drive measurable outcomes. 
• Ability to quickly learn and utilize new technology platforms to manage operations and performance. 

Physical Requirements

• Lift up to 50 lbs as needed.
• Work with tools overhead and in tight spaces.
• Stand and walk for the majority of the workday in a high-volume environment.
• Have the dexterity to use hand tools efficiently and drive manual transmission vehicles.

What We Offer

Compensation: $100,000 - $120,000 Base Salary + $20,000 - $30,000 Annual Bonus (Paid Monthly) + up to 6% Gross Profit Share

• Medical, Dental & Vision insurance coverage begins the first of the month following your start date
• Paid Time Off, Paid Sick Time & Company Paid Holidays
• 401(k) retirement plan with up to 4% matching
• Two week leadership and operations training program designed to set you up for success in the role
• The opportunity to join a rapidly scaling company, with clear pathways into multi-unit and senior leadership roles as we grow from 30 to 300 locations.

About Pair Team

At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve. 

We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.

Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.

We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients.  Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.

At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare.

Our Values

• Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
• Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
• Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
• Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
• Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

In the News

• Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
• TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team
• Axios: Pair Team collects $9M for Medicaid-based care

About the Opportunity

Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.  We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare. 

We seek a full-time Lead Care Manager to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.

This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home

What You’ll Do

• Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals
• Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system
• Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members 
• Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan
• Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist  with delegated tasks
• Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions
• Consistently meet monthly encounter metrics to ensure compliance with health plan regulations 
• Identify and break down barriers ensuring individuals’ continuation with the program
• Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups
• Coordinate physical care management appointments through collaboration with external and internal providers
• Utilize external and internal online platforms to collaborate with team members and carry out daily tasks

What You’ll Need

• 1+ years of general work experience (Case Management preferred)
• You are physically located in California
  • Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations
  • Virtual Ops requires a quiet, HIPAA compliant and internet connected space
• Bilingual – English/Spanish 
• Strong understanding of cultural fluency
• High degree of empathy 
• Ability to work collaboratively in a multidisciplinary team
• An eye for optimization
• Organizational skills
• Ability to remain patient when faced with adversity 
• Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing
• A valid driver’s license and auto liability insurance

Preferred Qualifications: 

• Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder 
• 2+ years of case management experience
• Experience with motivational interviewing
• Knowledge of medical terminology
• Zest for problem solving, seeking answers, and thinking outside the box
• Detail-oriented and organized self-starter who is a rockstar multitasker
• Reliable and comfortable in an ever-changing environment

Because We Value You

• Salary: $22-$25/hour
• Comprehensive health, vision & dental insurance
• 401k
• Monthly $100 work from home expense stipend for your WFH days
• Gas reimbursements for your on-site engagement days
• Flexible vacation policy -- take the time you need to recharge!
• We provide all of the equipment needed for the role
• Opportunity for rapid career progression with plenty of room for personal growth!

We are looking for an inspirational and hardworking person to join the Platform Hosting Cloud Security Engineering team at SIE! You'll be joining a team of innovative engineers who are unified in their mission to make PlayStation the best and most secure gaming platform. This support is fulfilled by minimizing impact to the platform while ensuring security needs are met. This role is highly technical and requires a shown grasp of security principles and how they are applied to production environments. You will assist in the planning, building, development, testing, and management of security tools and processes that provide protection and visibility of our cloud environments.

Key Responsibilities

Service Mesh & API Security

• Deep expertise with service mesh architectures (e.g., Istio, Kong), to enable secure & reliable east-west service communication

• Extensive experience managing and configuring API gateways (e.g. Kong, Amazon API Gateway) for internal and external services, including:

• Authentication and authorization through OIDC, OAuth2, JWT, and mTLS

• Secure API exposure and traffic governance

Certificates & mTLS Management

• Strong experience managing PKI and certificate lifecycles, including issuance, rotation, and revocation

• Practical experience deploying and managing mTLS within distributed systems and Kubernetes workloads

• Experience integrating certificate authorities (CAs) and automating certificate management (e.g., cert-manager or similar tools)

• Understanding of trust models and certificate chain validation in zero-trust environments

Security Hardening & Zero Trust

• Strong background in security hardening and zero-trust architecture, including:

• Enforcing default mTLS across workloads

• Carrying out infrastructure-level authentication and authorization

• Crafting and maintaining fine-grained access control policies

• Experience building and maintaining zero-trust security models across multi-cluster or distributed systems

• Write and detail security policies and practices with clear, practical mentorship to ensure understanding and effective implementation

Kubernetes Security & Access Control

• Strong experience securing Kubernetes environments, including:

• Implementing namespace isolation and protection strategies

• Crafting and enforcing access controls and policies

• Managing service accounts and workload identities securely

• Familiarity with Kubernetes security guidelines, including least privilege access, network policies, and workload segmentation

Qualifications

Technical Skills & Platform Experience

• Bachelor's degree or equivalent experience required

• Proficiency in scripting and programming languages such as Python and Go

• Demonstrated experience applying and upholding security governance frameworks, including security policy enforcement and compliance controls

• Hands-on experience working with multi-cloud environments, particularly AWS and GCP

• Strong experience with Kubernetes and containerized environments

• Build, and implement security controls and frameworks

• Experience implementing security guidelines (mTLS, OAuth2, JWT, RBAC, ABAC)

• Detect security gaps, and lead efforts to mature security tooling and operational processes

• Work closely with product and platform teams to define system requirements, engineer, and implement cloud based security applications and controls

• Write code to automate security processes which seamlessly integrate into code builds and deployments, applying DevSecOps processes and tools

• Develop, and deploy automation solutions that help audit, secure, and affect changes across multi-cloud environments

• Reviewing tools for improving platform availability using automated protection mechanisms

• Experience with monitoring and observability tools (Grafana, Datadog)

• Research and recommend new technologies and collaborates on solutions

• Excellent written and oral communication skills. Strong social skills include the ability to articulate to both technical and non-technical audiences. Also, strong analytical and problem-solving skills.

• Technical certifications or other demonstrations of passion in security and technology such as CISSP, CCSP are a plus!

We are looking for an inspirational and hardworking person to join the Platform Hosting Cloud Security Engineering team at SIE! You'll be joining a team of innovative engineers who are unified in their mission to make PlayStation the best and most secure gaming platform. This support is fulfilled by minimizing impact to the platform while ensuring security needs are met. This role is highly technical and requires a shown grasp of security principles and how they are applied to production environments. You will assist in the planning, building, development, testing, and management of security tools and processes that provide protection and visibility of our cloud environments.

Key Responsibilities

Service Mesh & API Security

• Deep expertise with service mesh architectures (e.g., Istio, Kong), to enable secure & reliable east-west service communication

• Extensive experience managing and configuring API gateways (e.g. Kong, Amazon API Gateway) for internal and external services, including:

• Authentication and authorization through OIDC, OAuth2, JWT, and mTLS

• Secure API exposure and traffic governance

Certificates & mTLS Management

• Strong experience managing PKI and certificate lifecycles, including issuance, rotation, and revocation

• Practical experience deploying and managing mTLS within distributed systems and Kubernetes workloads

• Experience integrating certificate authorities (CAs) and automating certificate management (e.g., cert-manager or similar tools)

• Understanding of trust models and certificate chain validation in zero-trust environments

Security Hardening & Zero Trust

• Strong background in security hardening and zero-trust architecture, including:

• Enforcing default mTLS across workloads

• Carrying out infrastructure-level authentication and authorization

• Crafting and maintaining fine-grained access control policies

• Experience building and maintaining zero-trust security models across multi-cluster or distributed systems

• Write and detail security policies and practices with clear, practical mentorship to ensure understanding and effective implementation

Kubernetes Security & Access Control

• Strong experience securing Kubernetes environments, including:

• Implementing namespace isolation and protection strategies

• Crafting and enforcing access controls and policies

• Managing service accounts and workload identities securely

• Familiarity with Kubernetes security guidelines, including least privilege access, network policies, and workload segmentation

Qualifications

Technical Skills & Platform Experience

• Bachelor's degree or equivalent experience required

• Proficiency in scripting and programming languages such as Python and Go

• Demonstrated experience applying and upholding security governance frameworks, including security policy enforcement and compliance controls

• Hands-on experience working with multi-cloud environments, particularly AWS and GCP

• Strong experience with Kubernetes and containerized environments

• Build, and implement security controls and frameworks

• Experience implementing security guidelines (mTLS, OAuth2, JWT, RBAC, ABAC)

• Detect security gaps, and lead efforts to mature security tooling and operational processes

• Work closely with product and platform teams to define system requirements, engineer, and implement cloud based security applications and controls

• Write code to automate security processes which seamlessly integrate into code builds and deployments, applying DevSecOps processes and tools

• Develop, and deploy automation solutions that help audit, secure, and affect changes across multi-cloud environments

• Reviewing tools for improving platform availability using automated protection mechanisms

• Experience with monitoring and observability tools (Grafana, Datadog)

• Research and recommend new technologies and collaborates on solutions

• Excellent written and oral communication skills. Strong social skills include the ability to articulate to both technical and non-technical audiences. Also, strong analytical and problem-solving skills.

• Technical certifications or other demonstrations of passion in security and technology such as CISSP, CCSP are a plus!

Principal, Portfolio Strategy Manager 

San Diego, Los Angeles, San Mateo (Hybrid)

As Principal, Portfolio Strategy Manager, you will play a critical role in shaping how SIE translates strategy into actionable investment decisions across a global portfolio of Hardware, Software and Services. As a partner to teams and executives in Product Management, Engineering, Finance, Platform Business Office, Program Management and more, you will have to navigate and align competing priorities and perspectives. You will develop a comprehensive understanding of the portfolio, evolve and implement a data-informed portfolio management framework, and build trusted partnerships throughout the organization to help evaluate trade-offs and optimize portfolio balance and value. 

Responsibilities: 

• Gain a comprehensive understanding of the portfolio and its programs and develop deep insights to generate actionable recommendations 

• Ensure the portfolio reflects the right strategic investment mix and priorities to achieve business objectives 

• Standardize and improve performance measurement practices across the portfolio in partnership with data science & analytics teams 

• Provide stakeholders with actionable insights and trade-off recommendations to optimize resource allocation 

• Refine and lead execution of a value realization framework leveraging KPIs and ROI to assess programs and portfolio performance 

• Partner with cross-functional leaders to align priorities, resolve trade-offs, and enable executive decision-making through a structured process with clear ownership 

• Partner with the broader Portfolio and Program Management team to mature and scale portfolio management capabilities through frameworks, processes, and tools 

• Lead organizational change management to educate stakeholders and embed consistent portfolio practices that result in stronger accountability, faster execution, and better business outcomes 

Required skills and qualifications: 

• Bachelor's degree in science, economics or related field; advanced degree a plus 

• 12+ years of experience in portfolio management, finance, strategic planning or product management, within a technology-driven and/or customer-first environment 

• Experience in the gaming industry a plus 

• Proven success leading strategic planning for large-scale, complex, multi-billion-dollar portfolios 

• Strong understanding of portfolio management principles and practices 

• Creative problem-solver who thrives in ambiguity and creates clarity through structured thinking 

• Strong analytical mindset with the ability to balance data-driven rigor and strategic judgment  

• Track record of building and implementing effective performance measurement and value realization frameworks 

• Excellent communication and storytelling skills, with the ability to translate complexity into clear executive insights 

• Exceptional ability to influence and align senior stakeholders across diverse functions 

• Experience driving organizational transformation and change management 

Senior Manager, Content Personalization

San Mateo or San Diego  (hybrid)
OR
London, UK (hybrid) 

Role overview:

As the Senior Manager, Content Personalization you will be part of the PlayStation Store team responsible for showcasing the incredible range of gameplay experiences on the PlayStation Store to over 100 million loyal gamers. Your mission will be to personalize the player experience across the Store, helping players to find their perfect next game, drive higher engagement and conversion rates and deliver incremental revenues. 

You will leverage your deep expertise in digital commerce, to develop a deep understanding of our customers and our players’ behavior. Your analytical skills and creative thinking will help you drive experimentation at scale, both leading and supporting personalization tests.

You will monitor and optimize customer experiences across omnichannel touchpoints, including console, app, and web storefronts. By identifying market-level opportunities, you will support teams in enhancing player engagement and conversion through highly personalized experiences. Your hands-on approach will involve systematically developing hypotheses to test and optimize performance, setting up and executing tests with well-defined goals and KPIs to drive commercial growth. With a growth mindset, you will foster a culture of continuous improvement, sharing best practices and insights across the organization. 

Highly collaborative, you will partner with stakeholders across D2C, GM/GSBO, and Product teams to develop a world-class player experience. You will deliver a well-defined program of work through agreed roadmaps, contributing to Store strategy and development as part of the extended Store Leadership Team. 

What you’ll be doing:

• Drive Impact via Personalization: Establish yourself as a trusted leader of the personalization cross-functional pod; experimenting at scale helping design, develop and deliver tests to drive positive impact to our customers and the business.
• Develop & Deliver a Content Personalization Strategy: responsible for developing and delivering a content personalization roadmap that enhances experiences across the PlayStation storefronts driving incremental revenues and commercial growth. 
• Design, Evaluate and Report Results: be an authority on personalization data and test results, establishing clear frameworks and guidelines to help evaluate the impact of personalization. Work closely with Product and Analytics teams to further refine reporting dashboards in order to increase valuable insights and produce actionable insights and data-backed recommendations. 
• Translate Strategy into Action: accountable for translating strategy and plans into OKR frameworks, building well defined programmes to positively impact objectives. Establishing and developing a clear set of KPI’s with stakeholders to ensure alignment with the Store Strategy and Mid-Range Plans. 
• Foster Continuous Improvement: develop best practices and function as the subject matter expert on content personalization across the business, further supporting the development of a data driven culture of continuous improvement. Work closely with Store teams to stay abreast of commercial priorities and further understand how players are responding to commercial executions and campaigns. 
• Evaluate and Report Results: Work with the Personalization pod to evaluate results, help determine the statistical significance of tests and assess the impact on incremental revenue and other KPIs. Help develop detailed insights and reporting on tests to highlight performance impact and produce actionable insights and data-backed recommendations. 
• Collaborate Across Teams: Collaborate with teams across the business, including the Store, D2C, GM/GSBO, and Product Teams, to build strong relationships and to deliver against insights, plans, and recommendations. Ensure all plans align with brand and marketing guidelines. Work with Matrix teams to foster a collaborative global and local hybrid culture that encourages and supports high performance, creativity, innovation, and data led decision making.  
• Understand Industry Trends: Stay abreast of trends and best practices in digital commerce. Keep up to date with emerging industry trends, and best practices to bring fresh, innovative ideas to the business. 
• Team leadership: lead, coach, and mentor a team of two global personalization specialists, providing guidance and feedback to deliver impact and achieve objectives.

What we’re looking for:

• The ideal candidate will have a minimum of 12 years’ experience in digital media entertainment - working across commerce and personalization, a passion for understanding customers and strong commercial instincts supported with a demonstrable experience of delivering commercial impact and growth. 
• Proven experience in people management, including leading teams, performance coaching, and fostering professional development.
• Adept at using data and analytics to develop a deep understanding of customer trends, with experience of creating programs of work to continuously personalize and improve customer interfaces and experiences. 
• Strong background of experimentation and experience of refining testing and experimentation methodologies and frameworks to deliver against KPIs in a scaled growth business. 
• Excellent data and analysis skills and comfort using analytics tools to understand and synthesize results and identify commercial opportunities. 
• Exemplifies a systematic, disciplined, and logical approach to problem solving, whilst also considering innovative and creative options.
• Extensive experience of working in a direct-to-consumer digital or e-commerce business, in either the Retail, FMCG, Media or Tech verticals. A passion for the games industry and gaming is desired but not essential. 
• Exceptional interpersonal skills, with demonstrable experience working in tandem across commercial and product teams. The ability to work collaboratively at a local and global level in a hybrid environment is also important. This individual should also be comfortable working across multiple levels in an organization and communicating with large groups of colleagues and senior stakeholders effectively. 
• Experience of working collaboratively across sales, marketing, and insight teams to develop and deliver programs of work and further comfort in working with Product and Engineering Teams to propose product and functionality enhancements. 
• Bachelor’s degree or equivalent in Math, Marketing, Data Science or Business Analytics 
• Experience and comfort of delivering in a high energy, fast paced and changing environment.

Sr. Shared Services Manager, Analytics

San Mateo, San Diego (Hybrid)

We are seeking a Senior Shared Services Analytics Manager to serve as the operational heartbeat of our global analytics organization. Reporting to the Director of Analytics Operations and supporting the Analytics Leadership Team, you will act as a strategic partner, driving the department's internal identity, communication strategy, and team development.

In this role, you will bridge the gap between technical excellence and organizational health. You will be responsible for managing high-stakes executive communications and orchestrating large-scale departmental processes & events for a team of 150+ professionals. Your mission is to ensure our global team is strategically aligned, highly skilled, and  clearly communicating across the PlayStation ecosystem.

Responsibilities

• Executive Operations & Communications – Act as a strategic proxy for leadership. Own the creation of high-impact executive presentations and briefings for the VP and other senior stakeholders. Translate complex analytics initiatives into compelling narratives for both technical and non-technical audiences.
• Departmental Voice – Design and execute a comprehensive internal communications strategy. Manage departmental newsletters, announcements, and the brand of the analytics organization to ensure all team members stay informed and inspired.
• Internal Training – Lead the skills uplifting roadmap. Identify skill gaps within the analytics space and develop formal training plans, workshops, and certification paths to keep the team at the forefront of industry trends.
• Strategic Orchestration – Own the end-to-end planning for major departmental milestones, including quarterly planning sessions, all-hands meetings, and large-scale team-building events. Balance business-critical alignment with culture-building.
• Stakeholder Enablement – Develop and maintain a framework for stakeholder training, ensuring our business partners know how to effectively engage with analytics services and self-serve tools.
• Operational Rhythm – Maintain the departmental cadence of accountability. Track progress against non-technical strategic goals and ensure the leadership team is prepared for key milestones.
• Change Management & Culture – Drive organizational change initiatives that improve team morale and operational efficiency. Act as a culture-carrier, ensuring a consistent and inclusive experience across a global, distributed team.
• Organizational Insights – Design and execute the voice of the employee strategy. This includes architecting internal surveys to measure departmental health, training effectiveness, and event impact. Collect feedback data and synthesize complex feedback into actionable themes and executive-level readouts to inform future strategy.

What We’re Looking For:

• 8+ years of experience in strategy consulting, analytics operations, program management, or as a chief of staff within a large-scale technology organization
• Exceptional ability to create compelling presentations and written communications that simplify the complex
• Proven track record of building training programs or learning & development initiatives in the technology industry
• Experience managing large-scale logistics for large groups events, including both virtual and in-person formats
• Ability to navigate a matrixed global environment, building rapport with individual contributors while providing candid upward feedback to leaders
• A deep understanding of the gaming industry or high-volume consumer tech is a significant plus
• High proficiency with tools such as MS Outlook, PowerPoint, Teams, SharePoint, and Slack for internal narrative-building and communications;

Sr. Technical Program Manager – San Diego

As a key leader of the Commerce - Technical Operations team, you will help drive the availability and enablement for PlayStation Store and purchase platforms. You will partner closely with service development teams to deliver exciting, new product and platform capabilities, while continuously raising the bar of maturity for operational excellence for millions of players worldwide.

We are seeking an experienced TPM with a strong balance of technical, organizational, and interpersonal skills. You will drive large-scale, cross-functional programs that impact teams throughout SIE. This role requires navigating complex systems, managing dependencies, and delivering results in a fast-paced, high-availability environment. 

Responsibilities:

As a TPM in Technical Operations, you will lead the delivery of development and operational initiatives across 100+ commerce experiences and backend services in a cloud environment. You will ensure high availability, resiliency, scalability, and performance across the platform.

You will collaborate closely with development, platform, security, and global operations teams to operate a highly available commerce ecosystem while enabling teams to efficiently deliver customer-facing features.

Other responsibilities include...

• Lead SRE and technical initiatives in a fast paced and highly collaborative environment supporting horizontally across a large software development organization.
• Demonstrate people and soft skills to generate a positive atmosphere of excitement and collaboration towards delighting customers and pushing the limits of technology.
• Manage delivery schedules and timelines across multiple products and teams, ensuring timelines are met and communication is transparent at all levels
• Collaborate and partner with other SRE teams that specialize in areas such as platform hosting, Kubernetes, CICD, and data services inspiring change and ensuring optimal application performance and resiliency across all back-end services 
• Identify and solve complex problems, simplifying them into clear, actionable insights that drive informed decisions and behavioral change.
• Be an advocate for continuous process improvement and innovation.
• Leverage technical expertise to bridge the gap between engineering and business. Translating complex concepts for technical and non-technical audiences, including executive leadership.
• Ensure to advocate and drive all tenets of SRE including availability, resiliency, observability, capacity, elasticity, supportability and automation.
• Conduct, document and present root cause analysis documents to share incident insights and findings with our broader engineering organization.

Qualifications:

• Bachelor's Degree in Engineering,Computer Science or equivalent  
• 5+ years of experience in Technical Program Management in an agile software development environment.
• 5+ years hands-on cloud experience – integrating, developing and managing applications
• 5+ years of relevant work experience in a highly visible, global and/or critical production, software environment
• 5+ years of experience or exposure to software engineering or supporting/maintaining software systems experience (Java, React, etc.)
• Experience managing projects and dependencies across cross functional teams, building sustainable processes, and coordinating release schedules.
• Excellent written and verbal communication skills with the ability to influence and collaborate across multiple groups with varied priorities.
• Excellent judgment, organizational and problem-solving skills.
• Experience or exposure to container technologies and orchestration (ie: Docker, Kubernetes, EKS)
• Experience or exposure to observability tools (ie: DataDog, CloudWatch, Splunk)

Chief Product Manager– Collaborative Autonomy and Controls

About the Team

STR’s Analytics & C2 (AC2) Division develops novel technologies to solve challenging national security problems through advanced analytics, sense-making, and autonomy technologies. Our team consists of passionate, motivated individuals with backgrounds and interests in engineering, computer science, mathematics, physics, and data science. We use our expertise and creativity to take innovative ideas from conception to mature implementation to improve mission success for our customers.

The Collaborative Autonomy and Controls (CAC) Group in the AC2 Division develops multi-agent autonomous systems executing multiple missions in a variety of operating domains. By leveraging expertise with machine learning, advanced algorithms, and software development best practices, we build technologies that transform reconnaissance, tactical operations, and many other mission areas.

The Role:
Work with CAC leadership to craft, drive, and execute a product development and marketing strategy that will integrate, test, and demonstrate CAC capabilities to achieve (1) more efficient re-use on new B2G (Business-to-Government) Research and Development opportunities, (2) integrated system offerings for B2G system acquisition opportunities, and (3) component and sub-system offerings for B2B (Business-to-Business) supply chain opportunities. Work with customers, end users, and CAC capability product owners to shape product development backlogs that balance short-term program goals with long-term and emerging customer needs. Work with a diverse set of customers and diverse set of problems, technology areas, and engineering teams. Support product architecture and design reviews as part of an agile development process.  This position will take advantage of STR’s flexible, hybrid environment – when the work does not require use of STR’s facilities, you are welcome to work remotely. 

Who You Are:

• BS in engineering or related technical field with 15+ years’ experience
• Demonstrated expertise in autonomy system and algorithm development
• Experience leading system and technology development teams

• Proven understanding of multi-agent systems, collaborative operations, coordination and orchestration algorithms, distributed sense-making and control, and collaborative autonomy stacks
• Proven understanding of motion planning, constraint optimization, perception, localization, mapping, controls, and related system performance metrics.

• Proven ability to lead moderate to large engineering teams (10-40 engineers) through complete Agile development lifecycle including task definition, delegation, and maintenance
• Demonstrated experience in working with both internal leadership and external customers in the development and execution of technology and system development programs

• US. Citizen with the ability to obtain a Security Clearance

Even Better: 

• MBA or advanced degree in technical field
• Experience with intelligent system architectures and machine learning methods
• Active Security Clearance

Pay Information
Full-Time Salary Range: $265,000.00 - $325,000.00

The salary range listed is based on external market data. Offers are based on factors, such as but not limited to, the candidate’s experience, education, training, key skills/critical skills, security clearances, and prevailing market and business conditions.

Chief Product Manager– Collaborative Autonomy and Controls

About the Team

STR’s Analytics & C2 (AC2) Division develops novel technologies to solve challenging national security problems through advanced analytics, sense-making, and autonomy technologies. Our team consists of passionate, motivated individuals with backgrounds and interests in engineering, computer science, mathematics, physics, and data science. We use our expertise and creativity to take innovative ideas from conception to mature implementation to improve mission success for our customers.

The Collaborative Autonomy and Controls (CAC) Group in the AC2 Division develops multi-agent autonomous systems executing multiple missions in a variety of operating domains. By leveraging expertise with machine learning, advanced algorithms, and software development best practices, we build technologies that transform reconnaissance, tactical operations, and many other mission areas.

The Role:
Work with CAC leadership to craft, drive, and execute a product development and marketing strategy that will integrate, test, and demonstrate CAC capabilities to achieve (1) more efficient re-use on new B2G (Business-to-Government) Research and Development opportunities, (2) integrated system offerings for B2G system acquisition opportunities, and (3) component and sub-system offerings for B2B (Business-to-Business) supply chain opportunities. Work with customers, end users, and CAC capability product owners to shape product development backlogs that balance short-term program goals with long-term and emerging customer needs. Work with a diverse set of customers and diverse set of problems, technology areas, and engineering teams. Support product architecture and design reviews as part of an agile development process.  This position will take advantage of STR’s flexible, hybrid environment – when the work does not require use of STR’s facilities, you are welcome to work remotely. 

Who You Are:

• BS in engineering or related technical field with 15+ years’ experience
• Demonstrated expertise in autonomy system and algorithm development
• Experience leading system and technology development teams

• Proven understanding of multi-agent systems, collaborative operations, coordination and orchestration algorithms, distributed sense-making and control, and collaborative autonomy stacks
• Proven understanding of motion planning, constraint optimization, perception, localization, mapping, controls, and related system performance metrics.

• Proven ability to lead moderate to large engineering teams (10-40 engineers) through complete Agile development lifecycle including task definition, delegation, and maintenance
• Demonstrated experience in working with both internal leadership and external customers in the development and execution of technology and system development programs

• US. Citizen with the ability to obtain a Security Clearance

Even Better: 

• MBA or advanced degree in technical field
• Experience with intelligent system architectures and machine learning methods
• Active Security Clearance

Pay Information
Full-Time Salary Range: $265,000.00 - $325,000.00

The salary range listed is based on external market data. Offers are based on factors, such as but not limited to, the candidate’s experience, education, training, key skills/critical skills, security clearances, and prevailing market and business conditions.

Chief Product Manager– Collaborative Autonomy and Controls

About the Team

STR’s Analytics & C2 (AC2) Division develops novel technologies to solve challenging national security problems through advanced analytics, sense-making, and autonomy technologies. Our team consists of passionate, motivated individuals with backgrounds and interests in engineering, computer science, mathematics, physics, and data science. We use our expertise and creativity to take innovative ideas from conception to mature implementation to improve mission success for our customers.

The Collaborative Autonomy and Controls (CAC) Group in the AC2 Division develops multi-agent autonomous systems executing multiple missions in a variety of operating domains. By leveraging expertise with machine learning, advanced algorithms, and software development best practices, we build technologies that transform reconnaissance, tactical operations, and many other mission areas.

The Role:
Work with CAC leadership to craft, drive, and execute a product development and marketing strategy that will integrate, test, and demonstrate CAC capabilities to achieve (1) more efficient re-use on new B2G (Business-to-Government) Research and Development opportunities, (2) integrated system offerings for B2G system acquisition opportunities, and (3) component and sub-system offerings for B2B (Business-to-Business) supply chain opportunities. Work with customers, end users, and CAC capability product owners to shape product development backlogs that balance short-term program goals with long-term and emerging customer needs. Work with a diverse set of customers and diverse set of problems, technology areas, and engineering teams. Support product architecture and design reviews as part of an agile development process.  This position will take advantage of STR’s flexible, hybrid environment – when the work does not require use of STR’s facilities, you are welcome to work remotely. 

Who You Are:

• BS in engineering or related technical field with 15+ years’ experience
• Demonstrated expertise in autonomy system and algorithm development
• Experience leading system and technology development teams

• Proven understanding of multi-agent systems, collaborative operations, coordination and orchestration algorithms, distributed sense-making and control, and collaborative autonomy stacks
• Proven understanding of motion planning, constraint optimization, perception, localization, mapping, controls, and related system performance metrics.

• Proven ability to lead moderate to large engineering teams (10-40 engineers) through complete Agile development lifecycle including task definition, delegation, and maintenance
• Demonstrated experience in working with both internal leadership and external customers in the development and execution of technology and system development programs

• US. Citizen with the ability to obtain a Security Clearance

Even Better: 

• MBA or advanced degree in technical field
• Experience with intelligent system architectures and machine learning methods
• Active Security Clearance

Pay Information
Full-Time Salary Range: $265,000.00 - $325,000.00

The salary range listed is based on external market data. Offers are based on factors, such as but not limited to, the candidate’s experience, education, training, key skills/critical skills, security clearances, and prevailing market and business conditions.

Chief Product Manager– Collaborative Autonomy and Controls

About the Team

STR’s Analytics & C2 (AC2) Division develops novel technologies to solve challenging national security problems through advanced analytics, sense-making, and autonomy technologies. Our team consists of passionate, motivated individuals with backgrounds and interests in engineering, computer science, mathematics, physics, and data science. We use our expertise and creativity to take innovative ideas from conception to mature implementation to improve mission success for our customers.

The Collaborative Autonomy and Controls (CAC) Group in the AC2 Division develops multi-agent autonomous systems executing multiple missions in a variety of operating domains. By leveraging expertise with machine learning, advanced algorithms, and software development best practices, we build technologies that transform reconnaissance, tactical operations, and many other mission areas.

The Role:
Work with CAC leadership to craft, drive, and execute a product development and marketing strategy that will integrate, test, and demonstrate CAC capabilities to achieve (1) more efficient re-use on new B2G (Business-to-Government) Research and Development opportunities, (2) integrated system offerings for B2G system acquisition opportunities, and (3) component and sub-system offerings for B2B (Business-to-Business) supply chain opportunities. Work with customers, end users, and CAC capability product owners to shape product development backlogs that balance short-term program goals with long-term and emerging customer needs. Work with a diverse set of customers and diverse set of problems, technology areas, and engineering teams. Support product architecture and design reviews as part of an agile development process.  This position will take advantage of STR’s flexible, hybrid environment – when the work does not require use of STR’s facilities, you are welcome to work remotely. 

Who You Are:

• BS in engineering or related technical field with 15+ years’ experience
• Demonstrated expertise in autonomy system and algorithm development
• Experience leading system and technology development teams

• Proven understanding of multi-agent systems, collaborative operations, coordination and orchestration algorithms, distributed sense-making and control, and collaborative autonomy stacks
• Proven understanding of motion planning, constraint optimization, perception, localization, mapping, controls, and related system performance metrics.

• Proven ability to lead moderate to large engineering teams (10-40 engineers) through complete Agile development lifecycle including task definition, delegation, and maintenance
• Demonstrated experience in working with both internal leadership and external customers in the development and execution of technology and system development programs

• US. Citizen with the ability to obtain a Security Clearance

Even Better: 

• MBA or advanced degree in technical field
• Experience with intelligent system architectures and machine learning methods
• Active Security Clearance

Pay Information
Full-Time Salary Range: $265,000.00 - $325,000.00

The salary range listed is based on external market data. Offers are based on factors, such as but not limited to, the candidate’s experience, education, training, key skills/critical skills, security clearances, and prevailing market and business conditions.

Chief Product Manager– Collaborative Autonomy and Controls

About the Team

STR’s Analytics & C2 (AC2) Division develops novel technologies to solve challenging national security problems through advanced analytics, sense-making, and autonomy technologies. Our team consists of passionate, motivated individuals with backgrounds and interests in engineering, computer science, mathematics, physics, and data science. We use our expertise and creativity to take innovative ideas from conception to mature implementation to improve mission success for our customers.

The Collaborative Autonomy and Controls (CAC) Group in the AC2 Division develops multi-agent autonomous systems executing multiple missions in a variety of operating domains. By leveraging expertise with machine learning, advanced algorithms, and software development best practices, we build technologies that transform reconnaissance, tactical operations, and many other mission areas.

The Role:
Work with CAC leadership to craft, drive, and execute a product development and marketing strategy that will integrate, test, and demonstrate CAC capabilities to achieve (1) more efficient re-use on new B2G (Business-to-Government) Research and Development opportunities, (2) integrated system offerings for B2G system acquisition opportunities, and (3) component and sub-system offerings for B2B (Business-to-Business) supply chain opportunities. Work with customers, end users, and CAC capability product owners to shape product development backlogs that balance short-term program goals with long-term and emerging customer needs. Work with a diverse set of customers and diverse set of problems, technology areas, and engineering teams. Support product architecture and design reviews as part of an agile development process.  This position will take advantage of STR’s flexible, hybrid environment – when the work does not require use of STR’s facilities, you are welcome to work remotely. 

Who You Are:

• BS in engineering or related technical field with 15+ years’ experience
• Demonstrated expertise in autonomy system and algorithm development
• Experience leading system and technology development teams

• Proven understanding of multi-agent systems, collaborative operations, coordination and orchestration algorithms, distributed sense-making and control, and collaborative autonomy stacks
• Proven understanding of motion planning, constraint optimization, perception, localization, mapping, controls, and related system performance metrics.

• Proven ability to lead moderate to large engineering teams (10-40 engineers) through complete Agile development lifecycle including task definition, delegation, and maintenance
• Demonstrated experience in working with both internal leadership and external customers in the development and execution of technology and system development programs

• US. Citizen with the ability to obtain a Security Clearance

Even Better: 

• MBA or advanced degree in technical field
• Experience with intelligent system architectures and machine learning methods
• Active Security Clearance

Pay Information
Full-Time Salary Range: $265,000.00 - $325,000.00

The salary range listed is based on external market data. Offers are based on factors, such as but not limited to, the candidate’s experience, education, training, key skills/critical skills, security clearances, and prevailing market and business conditions.

Scale's public sector business is providing the best of American commercial technology and innovation to protect the homeland and meet the moment. As a member of our public sector delivery team, you will own relationships critical to the portfolio of clients charged with a layered defense for the United States. You will be a catalyst, willing to go deep, get technical, and drive change. You will manage customer relationships and partners as well as partner with our engineering team to solve Scale’s hardest problems. All of this serves an ultimate goal of delivering cutting-edge agentic AI to orchestrate portfolio management for defense of the homeland.

You will:

• Drive innovation and transformation by diving deep into technical and operational challenges, solving undefined problems, and delivering impactful agentic AI solutions
• Transition AI/ML technologies and processes into working products / solutions even when requirements are undefined or ambiguous
• Partner with Scale engineering, operations, and other public sector teams to build and deliver AI systems tailored to unique government use cases in the computer vision and generative AI domains
• Lead a cross-functional team to exceed the customer’s AI/ML objectives
• Support and partner across B2B and B2G organizations to achieve the outcomes in delivering the greater layered defense for the United States

We have a diverse team with a variety of skill sets, many have:

• 5+ years of professional experience, often in a customer-facing technical program management role in industry or government.
• A proven track record in B2B or government client facing roles and expanding client relationships
• Prior experience leading engagements with government customers

Must haves:

• An active TS/SCI clearance
• Minimum of 3 years of work experience leading teams / programs in industry or government 
• A basic understanding of ML operations process
• A track record of structured, analytics-driven problem-solving
• Excellent verbal and written communication skills
• Willingness to travel at least 25% of the time

Voyager is an innovative defense, national security and space technology company committed to advancing and delivering transformative, mission-critical solutions. We tackle the most complex challenges to unlock new frontiers for human progress, fortify national security, and protect critical assets to lead in the race for technological and operational superiority from ground to space. 

Forge the Future: Join Voyager Technologies 

The future belongs to those who build it. At Voyager Technologies, we’re building technologies that protect lives, expand frontiers and prepare us for what’s next. And we’re doing that with people who are wired to solve, build, adapt and lead. These roles are not for the faint of heart.  

You’ll help lay the foundation for humanity's future. Join a culture where innovation thrives, curiosity is rewarded, and impact is real. We’re a company of doers, thinkers and builders, united by purpose and grounded in reality. 

If you want to put your skills to work where the stakes are real and the mission is bigger than any one person, forge the future with Voyager. 

____________________________________________________________________________________ 

Job Summary: 

The Senior Program Controls Analyst is a crucial member of the Program Planning & Controls team, working closely with the department senior manager and Program Controls Cost and Scheduling analysts to ensure cost-schedule integration, effective program planning, and disciplined execution across a dynamic portfolio of programs. These programs serve DoD, NASA, and commercial customers, encompassing Firm-Fixed Price, Cost-Plus, and commercial contracts, some of which necessitate ANSI/EIA-748-compliant Earned Value Management Systems (EVMS).

In addition to supporting daily program controls and performance management, this role acts as a vital driver for the transition implementation of a corporate tools initiative that transitions our legacy business forecasting and planning tools to a single enterprise solution: ForProject, along with its reporting add-on, Empower.

The Senior Program Controls Analyst will interface with corporate finance, ensuring that program-level financial performance aligns with and supports the overall business. The Senior Program Controls Analyst also helps ensure that program tools, reporting practices, and processes are compatible with and contribute to the organization's broader financial health and planning.

The position reports to the Senior Business Operations Manager and is part of the Business Operations department based in San Diego, CA. This role is fully onsite.

In this role, the essential functions are:

• Develop, maintain, and analyze time-phased cost baselines, actuals, and forecasts in alignment with the program schedule, applying the appropriate level of rigor for each program—whether pure commercial, Firm Fixed Price (FFP), Cost-Plus, or EVMS-compliant.
• Support the development of Performance Measurement Baselines (PMB) and facilitate Integrated Baseline Reviews (IBRs) where required, tailoring processes to align with contract type, lifecycle phase, and customer expectations.
• Prepare and analyze program performance metrics using methods appropriate to each program's contractual and operational needs, including BCWS, BCWP, ACWP, variance analysis, and Estimate at Completion (EAC).
• Collaborate with the Program Controls Scheduler to ensure the cost-schedule integration is effective and efficient, facilitating accurate performance measurement and reporting, including a complete EVMS report where necessary.
• Interface with corporate finance to align program reporting and forecasting with business objectives and financial planning cycles.
• Ensure that program-level tools and processes meet the business's financial reporting, forecasting, and control needs.
• Interface with Program Managers, CAMs, Engineering, Contracts, and Procurement to develop and validate Estimates to Complete (ETC).
• Monitor, analyze, and report program performance using metrics, KPIs, dashboards, and trend analysis.
• Support proposal development by preparing cost volumes, BOEs (Basis of Estimate), and schedule and cost planning integration.
• Support internal and customer-facing reviews, including PMRs, financial reviews, and customer data calls.
• Contribute to developing and improving cost control processes, reporting standards, and tool integrations.
• Collaborate with the department manager to drive training and development of the Program Planning & Controls analyst, development of EVM policy and system/tool implementation.

If your experience aligns with our basic qualifications and you are inspired by our mission, we’d like to connect. If you don’t see the right role right now, Join Our Talent Community and stay connected as we continue to build what’s next.

• Five (5) or more years of experience in program controls, cost analysis, or financial planning within aerospace, defense, or similarly complex technical environments.
• Bachelor’s degree in finance, business administration, or related field.
• Experience in program cost control, performance measurement, and earned value analysis in aerospace or defense programs.
• Familiarity with corporate finance planning cycles, budgeting, and forecasting in a programmatic context.
• Proficiency in Microsoft Excel, cost reporting tools, and working knowledge of Microsoft Project.
• Strong knowledge of Earned Value Management (EVM) principles and ANSI/EIA-748 compliance.
• Ability to communicate clearly with both technical program teams and business/finance stakeholders.
• Strong analytical and organizational skills; ability to manage competing priorities and deadlines.

Preferred Qualifications: 

• Experience with forProject, Deltek Cobra, wInsight, EVMS, or equivalent tools.
• Ability to support tool integration and process improvement initiatives across cost, schedule, and finance systems.
• Familiarity with Enterprise Resource Planning (ERP) systems such as NetSuite.
• Experience interfacing between program-level and enterprise-level finance functions.
• Familiarity with NASA, DoD, or commercial aerospace program control environments.
• Understanding of IPMR Formats 1–7, customer reporting requirements, and audit readiness.
• Experience supporting proposal pricing, BOE development, and transition from pursuit to execution.

The good faith base salary range for this role is $95,000–$135,000 at the time of this posting. Where you fall within the range depends on your experience, skills, and location. This range reflects base salary only and does not include benefits or bonus/incentive. This range may be adjusted in the future.

Voyager offers a highly competitive total compensation package designed to support the well-being, growth, and success of our employees. Employees benefit from a flexible and comprehensive rewards program that supports both professional and personal well-being.  

• Flexible Time Off (FTO), empowering employees to take the time they need to recharge and maintain a healthy work-life balance
• Comprehensive medical, dental, and vision coverage for employees and their families, with a significant portion of premiums covered by the company and many benefits paid at 100% for employees
• Flexible, affordable gym memberships with 12,700+ options nationwide including 24 Hour Fitness, EoS Fitness, Crunch Fitness, Anytime Fitness, Blink Fitness, Chuze Fitness and more! No long term contracts and FREE on-demand workout videos before you enroll
• 401(k) retirement plan with a 50% company match on contributions up to 8%, supporting long-term financial security
• Company wellness programs that support physical and mental well-being
• Additional voluntary benefits and employee support resources
• The opportunity to work alongside a highly talented team in an innovative, mission driven environment

Voyager is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.  

To conform to U.S. Government export regulations, including the International Traffic in Arms Regulations (ITAR) (22 CFR Parts 120–130) and the Export Administration Regulations (EAR) (15 CFR Parts 730–774), applicants for this position must be a U.S. Person: a US Citizen, a lawful permanent resident of the U.S., or a protected individual as defined by 8 U.S.C. § 1324b(a)(3). Applicants must be eligible to obtain any required export authorizations from the U.S. Department of State or the U.S. Department of Commerce.

Minority/Female/Disabled/Veteran 

The statements contained in this job description are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements. This job description is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice. 

Voyager is an innovative space, defense, and national security technology company committed to advancing and delivering transformative, mission-critical solutions. We tackle the most complex challenges to unlock new frontiers for human progress, fortify national security, and protect critical assets to lead in the race for technological and operational superiority from ground to space. 

Forge the Future: Join Voyager Technologies 

The future belongs to those who build it. At Voyager Technologies, we’re building technologies that protect lives, expand frontiers and prepare us for what’s next. And we’re doing that with people who are wired to solve, build, adapt and lead. These roles are not for the faint of heart.  

You’ll help lay the foundation for humanity's future. Join a culture where innovation thrives, curiosity is rewarded, and impact is real. We’re a company of doers, thinkers and builders, united by purpose and grounded in reality. 

If you want to put your skills to work where the stakes are real and the mission is bigger than any one person, forge the future with Voyager. 

The Electronic Assembler for our Products business line is responsible for assembling electronic hardware in a clean room environment.

The position reports to the Manufacturing Manager and is part of the Manufacturing department and is an onsite position based in San Diego, CA. 

In this role, the essential functions are: 

• Work in Aerospace clean room environment assembling electronic hardware.
• The assembly’s processes can and will be mechanical and/or electrical (soldering).

If your experience aligns with our basic qualifications and you are inspired by our mission, we’d like to connect. If you don’t see the right role right now, Join Our Talent Community and stay connected as we continue to build what’s next. 

• High School Diploma or Equivalent
• Must have 5 years or more in electrical assembly.
• Must be able to interpret assembly drawings
• Must be able to read and understand written instructions.
• Soldering skillsets to J-STD-001 and IPC610. Certification up to date not required, however, must have proof of previous certifications (expired).

The good faith base hourly range for this role is $33.00–$40.00 at the time of this posting. Where you fall within the range depends on your experience, skills, and location. This range reflects base salary only and does not include benefits or bonus/incentive. This range may be adjusted in the future.

Voyager offers a highly competitive total compensation package designed to support the well-being, growth, and success of our employees. Employees benefit from a flexible and comprehensive rewards program that supports both professional and personal well-being.  

• Flexible Time Off (FTO), empowering employees to take the time they need to recharge and maintain a healthy work-life balance
• Comprehensive medical, dental, and vision coverage for employees and their families, with a significant portion of premiums covered by the company and many benefits paid at 100% for employees
• Flexible, affordable gym memberships with 12,700+ options nationwide including 24 Hour Fitness, EoS Fitness, Crunch Fitness, Anytime Fitness, Blink Fitness, Chuze Fitness and more! No long term contracts and FREE on-demand workout videos before you enroll
• 401(k) retirement plan with a 50% company match on contributions up to 8%, supporting long-term financial security
• Company wellness programs that support physical and mental well-being
• Additional voluntary benefits and employee support resources
• The opportunity to work alongside a highly talented team in an innovative, mission driven environment

Voyager is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.  

To conform to U.S. Government export regulations, including the International Traffic in Arms Regulations (ITAR) (22 CFR Parts 120–130) and the Export Administration Regulations (EAR) (15 CFR Parts 730–774), applicants for this position must be a U.S. Person: a US Citizen, a lawful permanent resident of the U.S., or a protected individual as defined by 8 U.S.C. § 1324b(a)(3). Applicants must be eligible to obtain any required export authorizations from the U.S. Department of State or the U.S. Department of Commerce.

Minority/Female/Disabled/Veteran 

The statements contained in this job description are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements. This job description is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice. 

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off 
• Equity in a rapidly growing startup backed by top-tier VCs
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from
• Equity in a rapidly growing startup backed by top-tier VCs

The Role:

As a Manager, Onboarding, you are responsible for leading a team of Onboarding Specialists, ensuring they deliver an exceptional onboarding experience to our service professionals (Pros). You work closely with the Senior Manager and Director to ensure that your team is equipped to help new customers successfully integrate into our platform and get the most value from our services from day one. You are passionate about our mission to serve our Pros and are dedicated to ensuring they have a seamless onboarding experience. Your role involves coaching your team to success, providing support on escalations, and acting as their primary resource. Success in this role requires developing a high-performing team and ensuring your team delivers a best-in-class onboarding experience.

Our team is passionate, empathetic, hard-working, and above all else focused on improving the lives of our Pros. Our success is their success.

What you do each day:  

• Drive key metrics for the Onboarding team, including but not limited to: Onboarding Completion Rate, Time to Value, Customer Satisfaction Score, and Retention Rate
• Manage team schedules and daily attendance to ensure adequate staffing to meet the needs of our Pros during the critical onboarding phase 
• Conduct weekly performance reviews to identify areas of opportunity and support the growth of your team
• Ensure proper escalation processes are followed and take action when necessary to resolve issues promptly
• Oversee timecards, ensuring timely submission and accurate data management
• Manage monthly performance metrics and bonuses for the Onboarding team
• Track all key metrics with accuracy, regularly reporting to management and providing feedback to your team
• Document all one-on-one meetings, performance discussions, and coaching sessions to ensure continuous development

Qualifications: 

• Bachelor's degree or equivalent experience required
• 2+ years of management experience in Customer support or related field
• Proven track record of meeting and exceeding performance metrics consistently
  
• Demonstrated ability to leverage AI tools to improve workflows, streamline execution, or enhance outputs

What will help you succeed in this role:

• Strong organizational and leadership skills, with the ability to manage multiple priorities in a fast-paced environment
• Excellent communication and interpersonal skills, with a focus on team development and customer satisfaction
• Ability to motivate and inspire your team to deliver exceptional service
• Proactive problem-solving skills with a focus on improving processes and outcomes

Location Dependent Information

This role is open to candidates and the expected salary range for this role is  $70,000-$82,500. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.

Privacy Notice for California Job Candidates - Housecall Pro

Brain Corp is a San Diego, California, USA-based AI company creating transformative core technology for the robotics industry. Our purpose is to create autonomous technology that helps the real world work better. Brain's robotic and AI solutions help retailers ensure that the right product is on the right shelf at the right price, in a clean environment. Through the BrainOS® Robotics Platform, which powers the largest global fleet of the Autonomous Mobile Robots (AMRs) in operation in commercial public spaces, Brain Corp delivers insightful and efficient automated solutions in both commercial floor cleaning and inventory management, empowering organizations and their employees to achieve more. Brain Corp currently powers more than 30,000 AMRs, representing the largest fleet of its kind in the world. Brain Corp is funded by the SoftBank Vision Fund, Clearbridge, and Qualcomm Ventures.

Named a top workplace by the San Diego Union Tribune and USA today in 2025, we make life-changing impacts through innovation, helping workers globally unlock thier abilties in orchestration with intelligent machinges.

Position Overview:

As a lead within the Technical Program Management (TPM) team, the Senior Technical Program Manager (TPM) provides strategic oversight and is fully accountable for end-to-end execution of complex, multi-track programs. The Senior TPM must orchestrate work between cross-functional teams, including product management, multiple engineering disciplines, quality engineering, regulatory, supply chain, sales, service, and external partnerships including enterprise customers, and partner companies. The Senior TPM is a high-influence leader trusted to ensure successful development, integration, and deployment of our robotic and analytics products. 

Please note, we are unable to sponsor immigration Visa's for this role

Essential Job Functions:

• Develop, align, and execute our technical programs as an influential and self-directed leader
• Define program goals, requirements, and risk mitigation strategies, ensuring team execution throughout the lifecycle
• Utilize tact and expert-level communication to align diverse stakeholders and executive leadership within the company and across partner organizations
• Maintain a calm and articulate presence under pressure while navigating conflicting constraints and providing strategic leadership guidance
• Serve as the primary liaison for technical project leads across internal teams and partner organizations
• Ensure clear, timely, and effective communication tailored to diverse audiences, including executive leadership
• Provide high-level strategic management and detailed execution oversight as required
• Leverage technical expertise and systems thinking to provide clarity, prioritization, and guidance across multidisciplinary engineering tracks
• Develop and implement new processes to enhance program management practices across the organization
• Actively mentor and coach junior TPMs, fostering collective growth and best practice adoption
• Willingness to travel (10-25%), including potential international business travel
• Other duties and projects as assigned 

Education and/or Work Experience Requirements:

• Bachelor's degree in engineering or technical field (EE, ME, CS, CE, etc.)
• Master's degree in a technical field or business area (ex. MBA) is preferred.
• 5+ years of relevant post-graduate experience, as project or program manager
• Professional experience with leadership responsibility in product development 
• Professional experience with engineering processes & developing engineering solutions
• Experience with system-level engineering or system integration
• Experience developing and implementing new processes

Required Knowledge, Skills, Abilities and Other Characteristics: 

• Adaptable, resilient, organized, self-directed, efficient, and able to manage multiple complex projects even when presented with an unstructured problem or ambiguity
• Effective at juggling many simultaneous tasks and deadlines
• Expert-level oral and written communication skills
• Natural peer and team leadership skills 
• Comfortable and effective speaking to executive audience
• Calm and articulate under pressure
• Ability to rapidly grasp and simplify complex technical concepts
• Experience with Agile and Phase Gate program management methodologies.
• Experience with Jira, Confluence, Google Workspace.

Things That Make a Difference:

• Experience in robotics, AI/ML, or computer vision analytics domains
• Experience with Lean Manufacturing, Six Sigma, Kanban, etc.
• Project Management Professional, Certified Scrum Master, or Certified Scrum Product Owner preferred
• Master's degree in an applicable field

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential functions may require maintaining the physical condition necessary for sitting, walking or standing for periods of time; operating a computer and keyboard; use of hands to finger and grasp; talk and hear at normal room levels; visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures; push or pull up to 20 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet to moderate. Employees are exposed to the typical office environment with computers, printers and telephones.

Salary Range:

The anticipated salary range for candidates who will work in San Diego, California is $133,565 to $161,684. The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and length of experience within the job, type and length of experience within the industry, education, etc. Brain Corp is a multi-state employer and this salary range may not reflect positions that work in other states.

In addition to base pay, our competitive total rewards package consists of:

• A discretionary annual target bonus
• Stock options
• 401(k) plan with match (no waiting period and immediate vesting)
• Comprehensive suite of insurance benefits for employees (and their families) to include a variety of medical plan options (including an HSA with employer contribution), dental, vision, life and disability insurance, Employee Assistance Program (EAP), Legal/Identity support plans, pet insurance.
• Access to Flexible Spending Accounts (Medical and Dependent Care)
• Generous paid time off including flexible vacation, Paid Sick Leave, time off for volunteering in the community, 10 paid company holidays, and a winter company shutdown

Additional Perks include:

• Daily on-site lunch available in the San Diego office
• On-campus gym including pool and tennis courts in the San Diego office
• Opportunities to connect with colleagues including monthly game nights, hikes, wellness challenges, and community events 
• Internal continuous learning events 
• Opportunities to share your own interests and hobbies with the Company

The Sr. Mobile Service Technician is a unique position that covers field service repairs.   This position would be responsible for traveling to client locations and will be responsible for diagnosing, maintaining and repairing Lucid Motors vehicles in the field.  Lucid provides Mobile Service Technicians with a service van or truck and provides the needed tools. This fixed operation position will work independently as well as a team where you will have the support of the closet service location. You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment. 

Responsibilities:

• Confidently repair electro-mechanical issues and perform diagnostics
• Ability to perform advanced EV repairs at partner locations and Service Centers
• Maintain a high knowledge level of high voltage, low voltage, and general electric vehicle systems
• Follow correct repair order documentation procedures, i.e. The Three C's
• Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
• Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.
• Function as a Service Advisor and perform parts department duties including ordering, returns, and inventory management
• Accurately document client concerns for diagnosis and repair
• Invoice and collect payment
• Perform customer service duties such as answer phones, scheduling appointments (where needed), and calling customers to update them on repair status, or to follow up after repairs are completed
• Review appointment schedule to plan travel time and visit duration for mobile services
• Ability to travel in assigned territory and other service locations
• Other duties as assigned

Qualifications:

• 4+ years of experience as a Service Technician or Diagnosis Technician
• ASE Certifications (A4, A5, A6, A7, A8, L3, L4-ADAS) – (Required)

• Prior experience diagnosing and repairing High Voltage (HV) systems, Low Voltage (LV) systems, and Electric Vehicle powertrains
• Experience in luxury automobile repair environments
• Self-sufficient, highly organized and comfortable working independently and as part of a team
• Customer facing experience exhibiting excellent written and verbal communication skills 
• Proficient in Microsoft Office as well as learn proprietary DMS software
• Ability to communicate effectively both verbally and written with Field Engineering Team pertaining vehicle preliminary diagnosis
• EPA 609 Certification
• Willingness to complete Lucid provided CPR training post hire
• Valid driver’s license with no suspensions within the past year.   Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Preferred Qualifications:

• Previous Mobile Service Technician experience
• ASE Certified Master Technician

Apex is seeking an experienced EHS Compliance Project Manager to be based in Southern California, remote options available. This individual will have at least six years of a combination of industry and consulting experience managing industrial, commercial, and retail compliance with varied environmental and safety regulations in California, including hazardous waste generator compliance, Aboveground Storage Tank (AST) compliance, hazardous waste generator requirements, environmental permitting, and worker training in California.  

This individual will serve as a compliance subject matter expert and project/program manager, responsible for proposals, budgets, schedules, project safety, deliverable quality, and client satisfaction for EHS compliance, permitting, and field implantation for 3 primary clients and collaboration with various Apex National and Regional Account managers to provide related services for other accounts. 

The successful candidate will serve as a technical leader and client manager, responsible for delivering high-quality compliance services while ensuring strong client relationships, regulatory compliance, and project performance. This individual will collaborate with internal teams and subcontractors to support environmental compliance programs across multiple facilities. 

Your Responsibilities as a Project Manager:

• Manage environmental compliance programs for multiple clients, with a focus on AST, APSA, and Hazardous Waste Generator permitting, training, inspection, and regulatory compliance. 
• Oversee hazardous waste generator compliance activities in accordance with California and federal regulations. 
• Lead and grow the AST Compliance service line, ensuring high-quality service delivery and continued revenue performance. 
• Serve as a primary client contact, maintaining strong relationships and ensuring a high level of client satisfaction. 
• Prepare and manage technical proposals, scopes of work, and budgets for compliance projects. 
• Coordinate with subcontractors and internal technical teams to ensure successful project execution. 
• Ensure projects meet safety, quality, schedule, and financial performance goals. 
• Conduct or oversee facility inspections, regulatory reporting, and compliance documentation. 
• Provide technical guidance and regulatory interpretation related to ASTs, hazardous waste generator requirements, and related environmental compliance programs. 
• Support collaboration with staff across multiple divisions to deliver integrated environmental services. 
• 10% - 20% field work performing inspections, AST replacement oversight, SPCC inspections, and related activities. 

What we're looking for:

• Bachelor’s degree in science, construction management, or related field. 
• 6+ years of relevant environmental compliance experience for diverse California industrial, commercial, and retail facilities. 
• Demonstrated experience with Aboveground Storage Tank (AST) permitting, inspection, and compliance programs. 
• Strong knowledge of hazardous waste generator regulations and environmental compliance requirements in California. 
• Experience managing client relationships, proposals, and project budgets. 
• Strong verbal communication and technical writing skills. 
• Ability to manage multiple projects and priorities simultaneously in a fast-paced environment. 
• Proven ability to collaborate with cross-functional teams and manage subcontractor relationships. 

Preferred Qualifications 

• Combination of environmental compliance experience in industry and as a consultant. 
• Strong combination of diverse Federal and state environmental compliance regulations, client service focus, team building, and project management experience. 
• Knowledge of California regulatory programs related to hazardous waste and storage tanks. 
• Field experience performing environmental compliance inspections, audits, and oversight of AST installation/replacement. 

Why you'll love working with us:

• Company-subsidized medical and dental
• Company-paid life, short, and long-term disability
• 401k match, tuition assistance, and more
• Cross-training and the ability to work on a variety of projects
• Performance-based bonuses or other incentives
• Working with the best and brightest in the industry
• 2,000+ employee national firm with 70+ locations across the US

Req ID: 

11525

About the Role:

The Dealer Development Manager will represent Upgrade Inc (Auto Finance Division) and promote our indirect lending programs. They will develop, maintain, and grow business partnerships between Upgrade Inc. and our dealership partners. The Dealer Development Manager is also responsible for staying up-to-date on local market conditions and industry trends. In this role, you will work with internal partners to find solutions that better serve our customers, and build long lasting relationships with key decision makers to drive growth and continuous improvement. 

This position requires residency in the San Diego, CA market.

What You’ll Do:

Dealer Relationship Management

• Develop and maintain relationships with new and existing dealer partners
• Act as a trusted advisor to dealership owners, GMs, and F&I managers
• Conduct regular in-person dealership visits based on a structured drive schedule
• Deliver consistent follow-up and service to ensure dealer satisfaction and loyalty

Dealer Acquisition & Activation

• Identify, onboard, and activate new dealer partners
• Drive dealer sign-ups and first deals (“activation”)
• Re-engage inactive dealers (e.g., no deals in 90 days) and return them to production
• Execute onboarding training to ensure dealers understand programs and systems

Production & Volume Growth

• Achieve monthly funding and application volume goals
• Increase contracts per active dealer and overall territory production
• Focus on growing volume in Tier 3–5 segments while maintaining quality
• Drive penetration targets (e.g., 3+ and 5+ deals per dealer per month)

Credit & Deal Structuring

• Partner closely with underwriting/credit teams to structure deals effectively
• Educate dealers on program guidelines, stips, and deal packaging
• Improve pull-through by coaching dealers on submitting clean, fundable deals

Portfolio Performance & Quality

• Monitor dealer portfolio performance (delinquency, charge-offs, profitability)
• Manage dealer mix to align with company risk appetite and profitability goals
• Shift focus toward preferred collateral and higher-performing dealers
• Ensure adherence to compliance, credit policies, and documentation standards

Training & Dealer Development

• Conduct ongoing product and process training with dealership staff
• Educate dealers on value-added products 
• Provide market insights and best practices to improve dealer success
• Position the company as a relationship-driven partner vs. transactional lender

Territory & Activity Management

• Maintain a disciplined weekly drive schedule maximizing in-person dealer time
• Track and manage activity through CRM (e.g., Salesforce)
• Analyze territory performance and adjust strategy based on data
• Participate in team calls, sales meetings, and performance reviews

What We Look For:

• 2+ years of experience in indirect auto finance, auto sales, or related field
• Strong understanding of credit tiers, loan structuring, and dealership operations
• Proven ability to build relationships and drive sales growth
• Excellent communication, negotiation, and problem-solving skills
• Self-motivated with strong time management and territory planning skills
• Ability to travel locally (significant field time required)

What We Offer You: 

• Competitive salary and stock option plan
• 100% paid coverage of medical, dental and vision insurance
• Flexible PTO
• Competitive 401(k) and RRSP program
• Opportunities for professional growth and development
• Paid parental leave
• Health & wellness initiatives

For California residents: Upgrade's California Notice at Collection and Privacy Policy describes our practices regarding the collection, use, and disclosure of the personal information of job applicants.

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO's Guiding Principles  

 Operations Associate Schedule 

Full-Time non-exempt associates are expected to work up to 40 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Lead base pay ranges from $17.50.00 - $19.50/ hour in San Diego, CA. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and Wellness Club. 

#LI-JJ1

#LI-3

#li-onsite

POSITION SUMMARY:

Reporting to the Sales Enablement Leader, the Sales Onboarding & Enablement Manager is the primary architect of the new hire experience. You will own the end-to-end journey for SDRs and Sales Reps, ensuring they transition from Day 1 to full productivity with speed and confidence. This role is a blend of instructional design, live facilitation, and data-driven performance coaching. You will work cross-functionally with Sales, Marketing, Operations and Product to ensure our reps are equipped with the knowledge and tools needed to drive revenue and achieve mastery of our platform.

ESSENTIAL FUNCTIONS:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.

1. New Hire Enablement & Bootcamp Delivery

• Design and deliver a comprehensive Sales New Hire onboarding experience from Day 1 through the completion of their ramp period.
• Lead the Sales New Hire Bootcamp, combining live instruction with hands-on platform practice to ensure reps can confidently demonstrate the core platform within their first 30 days.
• Develop deep proficiency in new hires across the platform, focusing on core workflows and the specific value our solution delivers to customers.
• Maintain and update Bootcamp content to ensure it reflects the latest platform updates and product releases.

1. 30-60-90 Certification Program

• Build and operate a structured 30-60-90 certification program with clear, measurable proficiency standards.
• Define milestones for success across product fluency, platform navigation, demo execution, and feature knowledge.
• Partner with Sales Managers to align certification outcomes with ramp expectations, ensuring a seamless handoff from training to the sales floor.
• Track and iterate on the program based on performance data, feedback, and time-to-productivity metrics.

1. Continuous Learning & Strategic Roadmap

• Own the long-term enablement roadmap, ensuring the team is ready for new products, new segments, and entering new markets.
• Develop continuous learning paths and advanced certification tracks for existing sales reps to prevent skill stagnation.
• Create interactive, data-driven sessions using modern enablement tools and AI platforms to keep training engaging and effective.

1. Data Analysis & Tool Adoption

• Develop sales dashboards and reports to track new hire performance and identify trends in the ramping process.
• Conduct in-depth analysis of the sales pipeline to identify where onboarding gaps may be impacting conversion rates or quota attainment.
• Drive tool adoption by providing training and support on our sales tech stack, ensuring reps utilize resources to their full potential.

QUALIFICATIONS:

• Proven experience in Sales Enablement, Sales Training, or a high-performing Sales role.
• Strong facilitation skills with the ability to lead engaging "Bootcamp" style sessions.
• Analytical mindset—comfortable using data to prove the effectiveness of training programs.
• Proficiency with modern enablement tech (LMS, AI coaching platforms, CRM).
• Ability to partner with Sales leadership in driving onboarding and ramp.
• Strong stakeholder management skills.

EDUCATION:

Bachelor’s degree required; MBA or advanced degree is a plus

Compensation Package_Perks of being a Netradyne employee: 

• Salary + eligibility for yearly bonus  
• Company equity
• Company Paid Health Care, Dental, and Vision Coverage for you and most of your dependents
• Generous PTO and Sick Leave
• 401(K) with generous company match
• Disability, Life Insurance and Ancillary Benefits
• And much more!

Seneca Federal Solutions is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings’ federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn.

Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs.  We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

Seneca Federal Solutions is seeking highly qualified and security-cleared individuals to serve as Cleared American Guards (CAGs) at U.S. government-secured construction sites worldwide. This position supports the construction and security of Sensitive Compartmented Information Facilities (SCIFs) in accordance with ICD/ICS 705 and U.S. Marine Corps (USMC) directives.

Primary Responsibilities:

• Meet and requirements and perform all responsibilities as identified in ICD/ICS 705.
• Perform access-control functions at all vehicle and pedestrian entrances to the site except as otherwise noted in security plan
• Screen all non-cleared workers, vehicles, and equipment entering or exiting the site
• Deny introduction of prohibited materials, such as explosives, weapons, electronic devices, or other items as specified by authorized official or designee
• Conduct random inspections of site areas to ensure no prohibited materials have been brought on to the site.
• Bring to the attention of site security manager or appropriate authority, all suspicious materials or incidents
• Assist with creating and executing standard operating procedures for security.
• Monitor surveillance systems like CCTV

Minimum Qualifications:

• U.S. Citizenship (required by federal security regulations).
• Active U.S. SECRET clearance (TOP SECRET required under COM authority or as directed).
• Must pass NCIC-III and Terrorist Screening Database (TSDB) checks for base access.
• Ability to stand, walk, and inspect areas for long periods, including exposure to outdoor environments and variable weather.
• Experience in security, law enforcement, or military operations preferred.
• Completion of Antiterrorism Level I training (can be completed upon hiring).
• Must be able to obtain and maintain base access credentials, including necessary installation paperwork and forms (e.g., AE Form 190-16A).

Preferred Qualifications:

• Experience supporting SCIF construction or secure facility operations.
• Knowledge of ICD 705, CNSSI 7000, DODD 5205.07, and TEMPEST standards.
• Prior service in protective security or facility access control roles.
• Familiarity with personal and vehicle search procedures, CCTV systems, and portable intrusion detection equipment.
• Security Fundamentals Professional Certification (SFPC) or Special Program Security Certification (SPSC) may be preferred.
• Knowledge of Intelligence Community Directive (ICD) 705 regarding SCIF security and standards.
• Excellent communication and problem-solving skills.
• Attention to detail and a strong security discipline.

Tools & Equipment Use:

CAGs may be required to use and maintain security equipment including:

• Metal detectors and vehicle inspection mirrors.
• Two-way radios and wireless communication devices.
• Digital access control systems and intrusion detection monitors.
• PPE including duty belt, tactical clothing, hard-toe boots, and high-visibility gear.

Work Schedule and Conditions:

• Typical hours: 0730–1700, Monday through Friday (subject to shift adjustments per site).
• Federal holidays and site-specific closures observed.
• Must be available for worldwide travel to include extended assignments in OCONUS environments.
• Must comply with strict no-photography and no-electronic-device policies within secure zones unless authorized.

Security & Compliance:

• Must comply with all site-specific Construction Security Plans (CSPs) and AT/OPSEC protocols.
• Adherence to all U.S. Marine Corps and Department of Defense cyber, physical, and personnel security policies is mandatory.
• Violations or anomalies must be reported immediately through appropriate channels.

Please note that this position can be based in San Diego, CA OR Princeton, NJ OR San Francisco, CA. Acadia's hybrid model requires this role to work in our office three days per week on average.

Position Summary

The Senior Manager, Quality Audits is responsible for leading and executing internal and external audits across Acadia’s expanding portfolio. This role plays a critical part in ensuring compliance with GMP and GxP regulations, maintaining robust Quality Agreements, and supporting the ongoing effectiveness and continuous improvement of Acadia’s Quality Management System. The position serves as a subject matter expert for audit readiness, regulatory compliance, and quality system optimization across clinical and commercial operations. 

Primary Responsibilities

• Plan, coordinate, schedule, and conduct internal and external GMP/GxP compliance audits, ensuring CSPs meet Acadia standards and all applicable FDA, EU (EudraLex), Canadian, and international regulatory requirements
• Prepare, review, issue, and track audit reports and observations to closure; compile, analyze, and present audit metrics and trends to support management review
• Develop, review, negotiate, and maintain quality agreements with clinical and commercial CSPs
• Maintain and continuously improve the internal audit program, including coordination of GxP audit activities with internal and external stakeholders
• Prepare, review, format, and maintain SOPs, and recommend or implement policy and procedural changes that may impact departmental or company-wide operations
• Provide GMP compliance expertise and advisory support, including support for annual product reviews, mock recalls, field alerts, and actual recall events
• Support the selection, implementation, validation, and continuous improvement of quality system–related computerized systems, including CSV support as needed
• Lead and support continuous improvement initiatives aligned with GMP and industry best practices, while ensuring compliance with company policies, including Privacy/HIPAA and other legal requirements
• Other duties as assigned

Education and Experience

• Bachelor’s degree in a Life Sciences or related field.  An equivalent combination of education and applicable job experience may be considered.
• Targeting 6 years of progressively responsible experience within quality assurance (QA), including 3 years directly responsible for GMP QA, with knowledge of external and internal auditing.
• Extensive knowledge of guidelines and international regulations that affect the GMP QA programs.
• American Society for Quality (ASQ) or ECA academy certification, and/or European Lead Auditor experience is a plus.

Key Skills:

• In-depth understanding of quality management best practices within the pharmaceutical or biopharmaceutical industry
• Demonstrated expertise in QA activities and GMP regulations (FDA, EU, ICH) across clinical development, manufacturing, technology transfer, and commercial operations
• Strong ability to interpret and apply U.S. and international cGMP requirements
• Proven experience conducting internal audits, supplier audits, and manufacturing site inspections
• Ability to translate quality standards into practical implementation and review activities
• Clear, effective communicator with experience presenting technical and compliance-related information to cross-functional audiences
• Strong collaboration skills with the ability to influence and gain cooperation across functions
• Willingness to travel domestically and internationally (approximately 25–30%)

Scope

Manages department section, to achieve goals in accordance with established policies and to meet schedules and/or resolve problems.  Follows processes and operational policies in selecting methods and techniques for obtaining solutions; determines how to use resources to meet schedules and goals. It will require a focus on issues of moderate to diverse scope which will require evaluation of a variety of factors and an understanding of functional area objectives and trends. Erroneous decisions or failure to achieve results may add to costs and impact the short-term goals of the organization.

Physical Requirements

This role involves regular standing, walking, sitting, and the use of hands for handling or operating equipment. The employee may also need to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication in a standard office environment and while working independently from remote locations. The employee must occasionally lift and/or move up to 20 pounds.  This position requires the ability to travel independently overnight and/or work after hours as required by travel schedules or business needs.

#LI-Hybrid #LI-SL1

Incentive Trips:

• Help project manage annual incentive trip calendar, timelines, and budgets; track expenses, and reconcile upon program completion
• Support research and recommendations for extraordinary destinations and venues
• Plan and execute memorable on-the-ground experiences for attendees, including group meals, outings, and activities
• Brainstorm and source attendee gifts and gifting experiences
• Oversee attendee travel arrangements to ensure a VIP experience
• Provide on-site support to ensure an optimal attendee experience
• Track winner awards and rewards; report relevant information to Acadia Finance to ensure compliance with internal policies and procedures

Congresses & Conferences:

• Provide occasional on-the-ground support for medical congresses and conferences in support of Acadia’s congress-planning leads

Education/Experience/Skills:

Bachelor’s degree or an equivalent combination of relevant education and applicable job experience. A minimum of 5+ years’ experience in the pharmaceutical or biotechnology industries in progressively responsible meeting planning positions, including meetings, congresses, and incentive trips.

Must possess:

• Certified Meeting Professional (CMP) designation
• Cvent certification or comparable experience with Cvent Event Management, Attendee Hub, and Venue Sourcing modules
• Experience independently managing pre to post-event requirements for internal meetings of 30 – 50 attendees; Experience supporting meeting planning for internal meetings of 250+ attendees
• Strong written and verbal communication skills
• MS Office proficiency in Copilot, Outlook, Word, PowerPoint and Excel
• Understanding of Regulatory, Legal and Medical requirements for pharmaceutical marketing/events
• Effective interpersonal skills and the ability to lead without authority
• Strong organizational abilities and detail orientation
• Ability to prioritize effectively to manage multiple programs at one time
• Excellent budget management skills
• Experience negotiating hotel contracts
• Self-direction and a sense of urgency
• Flexibility, adaptability, and solution-orientation; able to pivot without skipping a beat
• Ability to thrive in an environment of growth and continual improvement

#LI-HYBRID #LI-CA1

We’re looking for an Engineering Program Manager to join our global Hardware PMO team. We are particularly interested in candidates located on the West Coast to support regular  collaboration with our San Francisco and San Diego team (1+ trip per month). The role will also include global travel to contract manufacturers and other Oura offices as needed.

What you will do:

• Coordinate and lead the work of hardware engineering teams: electrical, mechanical, firmware, system test and hardware compliance.
• Lead the engineering team to identify team level milestones and deliverables (against Program level targets) identifying the critical path and dependencies within engineering teams and between engineering and other teams such as Product, Industrial Design, Science, Software and Supply Chain.
• Scope work and inform program-level milestones including launch targets
• Interface with hardware engineering leadership both to provide program reporting and receive strategic guidance.
• Collaborate effectively with other PMO colleagues and program leaders across the company.
• Proactively address issues and obstacles that may impact program timelines. Unblock the engineering team, escalating as necessary. Identify how to accelerate when needed
• Lead NPI build activities. Ensure product maturity and launch readiness throughout Prototype, EVT, DVT, PVT builds and validation. 
• Drive third parties to deliver against Statements of Work, when applicable for the program
• Contribute to BOM creation and technical specifications
• Drive engineering risk analysis and mitigation planning
• Plan program resourcing together with Hardware team leads
• Oversee engineering change management
• Be an advocate for program excellence, keeping the team focused on what is necessary to deliver on time and in scope
• Address conflict head on, actively working to overcome all adversity 
• Foster a collaborative and productive working environment with open communication to all stakeholders
• Lead improvement projects and contributes to refining the existing product development processes
• Mentor other team members

We would love to have you on our team if you have:

• 10+ years of experience with the entire end-to-end product development process including Electrical Engineering, Mechanical Engineering, Firmware, System Test, Manufacturing and Supply Chain.
• Experience working on complex products with new technology and/or challenging technology integration.
• Knowledge of standard workflows and dependencies within single engineering disciplines and between engineering disciplines (examples: reaching ID Lock, board design and release, mechanical design and tooling start)
• Previous experience taking a complex product through NPI phases to scaled mass production including experience leading factory builds (SMT and FATP)
• Experience working in a phase gate development model and developing entry and exit criteria and defining appropriate maturity
• Experience structuring and executing DOEs
• Skills using project management tools such as Jira, Confluence and SmartSheet
• Knowledge of project management best practices (PMP not required) and ability to develop and implement new processes and workflows.
• Knowledge of PLM systems such as Team Center or Arena
• A desire to learn new things and accept challenges
• Travel up to 25-30% time

Benefits

At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health.

What we offer:

• Competitive salary and equity packages
• Health, dental, vision insurance, and mental health resources
• An Oura Ring of your own plus employee discounts for friends & family
• 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
• Paid sick leave and parental leave

Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.

• Region 1 $198,050 - $233,000 
• Region 2 $180,200 - $212,000
• Region 3 $169,150 - $199,000

A recruiter can determine your zones/tiers based on your US location.

We are not considering candidates residing in the following states: Alaska (AK), Arkansas (AR), Delaware (DE), Iowa (IA), Mississippi (MS), Missouri (MO), Nebraska (NE), Oklahoma (OK), Rhode Island (RI), South Dakota (SD), West Virginia (WV), and Wisconsin (WI). 

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a Sonographer, your focus is on ultrasound support for VEG hospitals and training facilities. This means working closely with our emergency doctors to provide same-day ultrasound scans for pets when they need it most. You’ll deal with a variety of patient types and scans, so being comfortable adapting to new scenarios and willing to learn new techniques and think outside the box are all part of your day-to-day. You’ll also assist in coordinating education opportunities and overall ultrasound training for your home and regional hospitals, inspire and motivate your fellow VEGgies to grow their ultrasound skills, and be ready to pitch in at the hospital whenever and wherever needed.

WHAT YOU’LL DO 

• Perform ultrasound studies and facilitate ultrasound training at your home hospital and regional hospitals
• Maintain good relationships with and accept feedback from teleconsultation radiologists reading your studies (e.g., Antech, SonoPath, IDEXX, VetsChoice, etc.)
• Ensure all training content and activities are in alignment with VEG culture, mission, and vision, and represent accurate, up-to-date sonographic techniques
• Track doctor and nursing team skills with a VEG Ultrasound Certificate checklist
• Engage in self-reflection and program evaluation practices to modify and enhance VEG’s ultrasound training programs
• Regularly meet with the medical directors, nursing trainer, and director of radiology education to discuss program development, training objectives, and additional needs
• Regularly meet with the hospital manager and medical director to discuss implementation of new training protocols, training schedules, hospital training needs, and team concerns
• Coordinate weekly schedule to work on the floor shifts with the hospital manager and medical director and devote time to training responsibilities
• May assist in developing ultrasound curriculum material, such as PowerPoints, videos, simulations, and assessments to be implemented across the doctor and nursing team training programs
• May provide educational demonstrations for doctors and nurses at other VEGs, including ultrasound topics, such as abdominal, thoracic, cardiac, cervical, and musculoskeletal studies 

WHAT YOU NEED

• Credentialed as a Veterinary Technician (LVT/CVT/RVT/LVMT), diagnostic medical sonographer (RDMS), and/or equivalent experience (e.g., sonographer course certificates)
• 3+ years veterinary ultrasound experience
• Previous training experience and the patience to teach and develop doctors, nurses, and fellow sonographers
• Comfortable mentoring others and giving/receiving feedback from colleagues
• Adaptability to changing environments
• Excellent communicator with peers, customers, and VEGgies
• Embrace the VEG Way and be excited to share your perspective and experience
• Eagerness to grow as a sonographer through training and continuing education
• Desire to travel to regional hospitals and off-site training facilities (e.g., Fort Collins, CO; Las Vegas, NV; White Plains, NY, etc.)

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match. (Pay Range: $30 - $50 per hour)
• Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
• Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave, up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

At Philz, we’re doing something bigger than coffee - we’re building culture and community.  We believe that warmth, authenticity, kindness, positivity and passion can Better People’s Days — one cup and one customer at a time.  If this sounds like a place you’d embrace – keep reading!

WHAT YOU’LL DO

Our General Managers (GMs) provide frontline leadership to all Team Members and are responsible for the financial health of the store.  Our GMs establish and cultivate a culture in their store that is aligned with our core values and our mission of Bettering People's Day. GMs at Philz provide leadership to Team Members by demonstrating a strong work ethic, a passion for delivering quality results and by recognizing and developing future Philz leaders. GMs support our strategic initiatives by focusing on culture, community, and operations at their location.  With everything you do, you’ll embody our Philz Core Values:  Obsess Over Customers & Team, In Pursuit of Better, and Be Kind & Keep it Real.

• Rolling up your sleeves and interacting daily with customers and employees alike to inspire and be a part of the experience.
• Creating an employment experience that is in line with Philz and our Core Values by training and developing a top group of team members and providing an opportunity for professional development.
• Maximizing the financial performance of the store by creating a great work environment that allows your team to deliver exceptional customer service and authentic interactions.
• Setting goals and expectations for team members, aligning performance and incentives, managing performance issues and holding team accountable for results.
• Partnering with your district recruiter to attract, develop and retain diverse, high-performing talent that can lead your store today and strengthen the bench for the future growth of Philz.

WHAT YOU’LL NEED

As a Philz General Manager, you will have the opportunity to make a difference in the lives of our customers, team members, and communities.  We're looking for someone that understands what it means to Better People’s Day and believes in our culture as much as we do.We make sure that every Philz is an inclusive, fun, creative and vibrant workplace; a spot where you can be yourself, dress the way you want and have flexibility in your schedule to live your best life. Most importantly, you’ll be part of an environment dedicated to bettering people’s days and building community. Don’t worry if you’ve never been a barista before - if you have a passion for people and a willingness to learn, we’ll teach you everything you need to know.

• 3+ years experience managing a fast paced, high volume, customer service-oriented business preferably in a food service or retail setting.
• Proven experience in managing the financial health of a retail operations including but not limited to P&L oversight, driving revenue and managing costs.
• Proven ability to create an inclusive and dynamic team and work environment.  
• Proactive, self-starter who can work well both independently and as part of a team.
• Solid business acumen
• Proven ability to recruit, motivate, train and retain a team
• Excellent verbal and written communication skills
• Strong organizational and time management skills

KEY REQUIREMENTS

To ensure the well-being of our team members and community, you will need to either have secured a Food Manager certification from prior work experience OR successfully complete the Philz Coffee Food Manager certification within the first 30 days of employment.

ESSENTIAL PHYSICAL REQUIREMENTS 

Ability to:

• Operate a variety of machines, tools, and equipment 
• Visual acuity to make general observations in regards to safety and accuracy of work
• Remain in a stationary position for a minimum of 3 hours
• Stand, walk, stoop, and kneel
• Lift up to 50 pounds intermittently, lift 3 pounds to shoulder height repetitively
• Grasp, finger, and reach
• Express or exchange information by means of the spoken word

**Compensation & Benefits

A reasonable estimate of the starting base hourly rate for this role is $32.19 to $36.19. 

• This position is eligible to participate in a Philz Bonus Program which rewards Team Members based on exceptional individual and company performance.

When you join our team, we better your days through our benefits and support programs – we offer our team members medical, dental, and vision insurance, company-paid basic life insurance, optional family life insurance, 401(k) with company match, flexible spending accounts, health savings account with company contribution, hospital indemnity, accident insurance, critical illness insurance, commuter benefits, mental health support, holiday pay, vacation & sick time, Team Member discounts, freebie drinks and discounted beans, fun Philz swag, opportunities for growth and advancement, and more!

Please note that this position can be based in Princeton, NJ. Acadia's hybrid model requires this role to work in our office three days per week on average.

Position Summary

Primary Responsibilities

• Design, develop, validate, and deploy machine learning, statistical, and GenAI solutions that address complex business problems and support enterprise priorities
• Contribute to execution of the enterprise AI strategy and roadmap by providing technical input on use‑case feasibility, value hypotheses, architecture decisions, and build‑vs‑buy assessments
• Build and maintain scalable ML and LLM pipelines from data ingestion through production, adhering to established ML Ops and LLM Ops standards including versioning, evaluation, observability, and rollback
• Partner with business, analytics, IT, and security teams to identify, prototype, and deliver high‑value AI use cases across the organization
• Evaluate and integrate AI and GenAI platform components such as model endpoints, vector databases, agent frameworks, and guardrails in alignment with enterprise architecture standards
• Contribute to AI governance by supporting model documentation, lineage, risk assessment, bias testing, explainability, and compliance with applicable regulations and frameworks
• Provide technical input into AI platform and vendor evaluations, including RFI/RFP activities and assessments of cost, security, and data residency
• Support AI enablement efforts through development of reusable patterns, reference implementations, and technical documentation to accelerate adoption
• Apply and uphold policies for AI lifecycle management, bias/robustness testing, explainability, human oversight, and incident response. Support mapping of AI controls to major frameworks and regulations (e.g., NIST AI RMF, EU AI Act readiness) to ensure responsible and compliant AI deployment.
• Ensure all data science work complies with global AI regulations, ethical standards, and applicable GxP processes.
• Participate in cross-functional AI Governance Council activities as requested, providing technical expertise on model risk and data science practices.
• Other duties as assigned

Education/Experience/Skills

• Master’s degree or PhD in Data Science, Statistics, Computer Science, Mathematics, or a related quantitative discipline, or equivalent practical experience
• 5+ years of hands‑on experience in applied data science and machine learning, including model development, deployment, and production support
• Advanced proficiency in Python and common ML frameworks and tools such as scikit‑learn, TensorFlow, PyTorch, and SQL
• Practical experience with ML Ops and LLM Ops practices including model registries, version control, evaluation benchmarks, and monitoring
• Experience working with large language models, GenAI technologies, vector databases, or agent frameworks
• Experience operating in a regulated environment and following GxP or similar compliance processes
• Willingness and ability to travel domestically and internationally

Physical Requirements

This role involves regular standing, walking, sitting, and the use of hands for handling or operating equipment. The employee may also need to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication in a standard office environment and while working independently from remote locations. The employee must occasionally lift and/or move up to 20 pounds.  This position requires the ability to travel independently overnight and/or work after hours as required by travel schedules or business needs.

#LI-HYBRID

#LI-CS1

Shift Lead, Licensed Cosmetologist 

Shift Leads at Madison Reed’s Hair Color Bar are aspiring business leaders who ensure excellent guest experience from arrival to departure, working through the appointment schedule, communicating with the guests, and ensuring the quality of every service by the team.The Madison Reed Shift Lead follows the roadmap of success for their Hair Color Bar, supporting the Manager’s initiatives within operational best practices and guidelines, working with their team to solicit diverse perspectives, innovate their business growth through positive community relationships, and promote the products, services and values of Madison Reed. As a keyholder, Shift Leads are the manager-on-duty when the manager is out, and are developing their business acumen and team management skills to be the next Manager of a Hair Color Bar. #livelifecolorfully

This role reports to the Manager, is full time and requires availability on weekends, holidays and other peak times based on business needs.

At Madison Reed, we aim to pay competitively. Compensation for this role consists of base hourly pay, commissions, and tips. Potential earnings for this location range from $44-$46 (verified 7/15/2025) per hour. Actual compensation contingent on factors including Hair Color Bar performance, tenure, and time behind the chair.

Responsibilities:

• Demonstrate and continue to develop leadership skills to provide a top tier employee and guest experience aligned with our values of Love, Joy, Trust, Courage and Responsibility.
• Lead by example through exhibiting sales and service behaviors in all interactions and communication with guests, including resolving guest service issues.
• Support all aspects of the business as needed, including but not limited to: front of house and back
• of house operations, adhering to all company standard operating procedures, and assisting guests with retail orders.
• Provide consultations & all services offered on the menu (including shampooing and conditioning, styling such as blow drying, flat ironing and curling, etc., and all chemical services.)
• Ability to step in as the manager-on-duty to foster a positive and collaborative approach, valuing team members ideas and insights through continuous coaching and feedback
• Contribute to achieving monthly sales goals and other key performance indicators, including but not limited to: retail sales, services, memberships.
• Ensure Hair Color Bar meets company standards as it relates to merchandising, inventory, company asset security.
• Demonstrate mastery of all Madison Reed systems, policies, processes and procedures
• Coach and develop team members to ensure the highest level of team culture, guest satisfaction, and Hair Color Bar performance through aligning individuals’ unique talents and abilities with the most relevant responsibilities.
• Grow within Madison Reed by participating in ongoing training and staying up to date on MR products and service offerings.
• Support recruiting, interviewing, onboarding, performance management, coaching, talent development and training of team members as needed by the Manager.

Physical Demands: While performing the duties of this position, team members will regularly stand, walk for four plus consecutive hours; repetitive and regular bending and twisting at the waist; manipulating fingers and hands, bend and reach wrists and arms, reach with hands and arms or move up to ten pounds. May occasionally sit, kneel, stoop, crouch, and lift, push, pull up to ten pounds. Additionally, team members will communicate regularly with guests via ongoing conversations and consultations.

Qualifications:

• Active cosmetology license in the state in which you are applying.
• 1+ year of experience as a colorist behind the chair within a salon environment.
• 1+ year of leadership experience in a customer facing environment.
• Effective communication, strong problem solving and people skills, in a fast-paced retail or salon environment.
• Comfortable operating point of sale systems
• Fluency in English

Benefits:

• Medical, Dental, Vision & FSA (FT Only)
• Employee Assistance Program (FT and PT)
• Pre-tax Commuter (Parking & Transit) Basic (FT Only *)
• Life AD&D (FT Only)
• Short & Long-term Disability (FT Only)
• Accident Insurance (FT Only)
• Critical Illness Hospital (FT Only)
• Hospital Indemnity (FT Only)
• Parental Leave* (FT Only - Dependent on Tenure and Position)
• Team Member Discount: Working Advantage (FT & PT)
• Pet Insurance (FT & PT)
• One Medical Membership (FT & PT)
• The College Tuition Benefit (FT & PT)
• 401k Plans (FT & PT)
• Paid Vacation Time (FT Only)
• Paid Holidays (FT & PT)

*Dependent on tenue & position

Physical Demands: While performing the duties of this position, team members will regularly stand, walk for four plus consecutive hours; repetitive and regular bending and twisting at the waist; manipulating fingers and hands, bend and reach wrists and arms, reach with hands and arms or move up to ten pounds. May occasionally sit, kneel, stoop, crouch, and lift, push, pull up to ten pounds. Additionally, team members will communicate regularly with guests via ongoing conversations and consultations.

Equal Opportunity Statement Madison Reed is an equal opportunity employer. We are committed to recruiting, training, compensating, and promoting our employees regardless of race, color, religion, sex, disability, national origin, age, sexual orientation, gender identity or expression, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. Inclusion is at the heart of what we do, from the way we craft our job descriptions to the values we espouse daily.Pay Transparency The posted pay range for this role represents the expected compensation for this position. Actual offers are determined by a number of factors including the applicant's experience, skills, and location.Background Checks & Fair Chance All offers of employment are contingent upon the successful completion of a background check. While a criminal record does not automatically disqualify a candidate, the results will be reviewed as part of the hiring decision. We comply with all applicable Fair Chance Ordinances and will consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance and other applicable laws within the city, county, and state candidates are located.Accommodations We value inclusion and are pleased to provide reasonable accommodations to complete the interview process. If you require an accommodation, please contact hiring@madison-reed.com as early as possible.
Note to Recruiters Madison Reed does not accept unsolicited resumes from staffing vendors or search firms and does not pay fees for any such resumes. All unsolicited resumes are considered the property of Madison Reed.

ABOUT AVANTUS

Avantus develops, owns, and operates utility-scale clean energy projects across California and the Desert Southwest. Our development pipeline represents one of the nation's largest portfolios of solar with integrated storage, capable of providing dispatchable power to 17 million Americans, day and night. With over a decade of industry leadership and strategic investment from KKR and EIG, Avantus delivers affordable, reliable clean energy solutions that meet America’s growing energy demand.

ABOUT THE POSITION

We are seeking a highly motivated and organized candidate for the Manager, Permit Compliance position. The successful candidate will demonstrate sound industry knowledge, superior communications, and detail-oriented organizational skills. This role reports to the Director, Permit Compliance.

Working in close coordination with various other cross-functional teams including Permitting, Asset Management, Development, Engineering, Transmission/Interconnection, Project Finance, and Construction Management, the Manager oversees compliance with environmental and land use permit conditions for operating utility-scale solar and energy storage projects, including conditional use permits, state and federal endangered species permits, stream, wetland, and stormwater permits, wildlife laws and regulations, and other local, state, and federal regulations. This person has at least five (5) years of experience in managing the environmental compliance of large infrastructure projects with demonstrated experience within the renewable or similar industries strongly desired. This position requires an understanding of permitting and permit compliance requirements on a subject matter expert level; manages others with expertise in the field and works hands-on to ensure compliance tasks are completed with project needs including budget and schedule.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 

• Oversee permit compliance activities for operating projects, including management and direction of permit compliance staff (as applicable) and consultants.
• Direct and execute compliance with permit requirements, tracking and documenting permit stipulations, managing mitigation measures, and reporting for renewable power projects in the SW and CA.
• Develop and maintain working relationships with local, state, and federal regulatory authorities to assist in the successful execution of compliance activities and represent the company’s interests.
• Fill the role of subject matter expert on multi-disciplinary project teams.
• Integrate with the rest of the Permitting Team to support permit development and review, including review of permit conditions and evaluating the implementation feasibility of permits.
• Provide strategic direction to multi-disciplinary teams on a project level.
• Produce periodic reports, including the tracking and timely filing of compliance reports and submittals with government agencies.
• Oversee the development of policies and procedures guiding the company’s permit compliance program.
• Help with policy and procedure development initiatives within the Permit Compliance Team.
• 20% of travel anticipated visiting operating and under-construction renewable power sites, government agencies, stakeholders, and various industry-related conferences.

REQUIRED SKILLS AND QUALIFICATIONS

• Bachelor’s degree in environmental studies, ecology, biology, city and regional planning, or related field. Advance degree preferred.
• Minimum of 5-7 years of experience required maintaining and managing compliance with land use permits, zoning permits, and environmental resource permits for large energy or infrastructure projects.
• Expertise with land use entitlements, CEQA, NEPA, ESA, state Endangered Species laws, aquatic resource permitting, and stormwater regulations desirable.
• Experience coordinating with federal and state agencies and counties and municipalities in satisfying mitigation measures, conditions of approvals, and stipulations associated with conditional use permits, Right-of-Way grants or similar experience is strongly desired.
• Understanding of permit compliance requirements in relation to Engineering, Procurement, and Construction (EPC) contracts.
• The ability to manage multiple time-sensitive projects simultaneously, meeting project deadlines.
• The ability to communicate effectively, both verbally and in writing.
• Experience working with permitting specialists, regulators, project managers, environmental lawyers, scientists, planners, engineers, and contractors.
• An exceptionally strong work ethic and professional demeanor.
• A positive attitude and willingness to learn.
• Demonstrated ability to work in a team environment and manage permitting activities independently.
• Candidates for this position will be motivated self-starters who can work both independently and as part of a team.

#LI-Hybrid

Join Our Team as a Receptionist in San Diego, CA

Tyson & Mendes, a nationally recognized law firm specializing in insurance defense litigation, is seeking a friendly, organized, and professional Receptionist to join our team in San Diego, CA. If you take pride in providing exceptional service and thrive in a dynamic legal setting, we’d love to hear from you. 

About the Role 

As the first point of contact for clients, visitors, and staff, you’ll play an important role in maintaining a welcoming and efficient office environment. This is a fully in-office position, ideal for someone who enjoys a fast-paced atmosphere and being an essential part of a legal team. The hiring manager for this position is the San Diego Office Manager. 

Why Tyson & Mendes? 

At Tyson & Mendes, we are committed to excellence—not only in our legal work but in how we treat our team members. As part of our support staff, you’ll enjoy: 

• A collaborative, team-oriented workplace with experienced legal professionals
• A respectful and inclusive culture that values diversity and open communication
• Supportive leadership focused on mentorship and professional development
• Ongoing training and education to help you grow your skills and career 

If you’re a motivated individual who brings professionalism, warmth, and attention to detail to every interaction, Tyson & Mendes could be the perfect fit. Apply today and be part of a firm that truly values its people. 

Responsibilities 

• Assist with document management and file organization for physical and electronic documents
• Assist with binder preparation (putting together binders for attorneys, which will include creating cover sheets, table of contents, inserting tabs for exhibits, etc.)
• Responsible for preparation of files for new matters
• Assist attorneys and staff with in office administrative tasks
• Handle a multi-line telephone system
• Greet clients and guests in a professional manner
• Assist with daily incoming and outgoing mail
• Scanning and copying documents

Requirements 

• Minimum of 2 years office experience
• Previous law firm experience
• Ability to work in-office every day
• High proficiency in MS Suite, specifically Word, Outlook and Adobe Acrobat
• Must be a self-starter who is well organized and can handle multiple tasks with the ability to prioritize work
• Ability to operate standard office equipment such as a computer, photocopier, postage machine, and scanner
• Excellent communication skills, both verbal and written
• Ability to work in fast paced environment while paying close attention to detail
• Professional appearance and demeanor

Compensation Package 

• The hourly pay range of $20-25/hour, depending on experience
• Overtime paid at 1.5× the regular hourly rate, as needed
• Comprehensive benefits coverage offered, including plans available at zero employee cost (average annual employee contribution for health/vision/dental coverage is $700-1,700)
• Employee Assistance Program through HealthAdvocate
• Employees receive a monthly technology reimbursement of $60 
• Employees benefit from a 401(k) program that includes a 100% match on the first 3% contributed and a 50% match on the following 4-5%
• Vacation time is accrued annually at the employee’s base rate
• Paid parental leave at base pay

Benefits   

• 37.5-hour standard workweek designed to promote balance and prevent burnout
• Educational reimbursement program for non-attorney eligible team members (up to $3,500 per calendar year)
• Internal diversity and inclusion programs, such as the Women’s Initiative and Young Professionals Initiative
• Firm-wide charitable giving program
• Numerous social and off-site events each year to enrich your relationships with your colleagues

About Tyson & Mendes 

Click here to learn more about the Tyson & Mendes Office!  (944) The Tyson & Mendes Office - YouTube 

We’re one of the fastest-growing civil defense firms in the country—known for breaking the mold of the traditional law firm. Our dynamic, diverse team of trial attorneys delivers exceptional results, from landmark cases like Howell v. Hamilton Meats to numerous defense verdicts across the nation. 

But we don’t stop at great legal work—we invest in our people. With specialized training in our proven defense methods, clear paths to leadership, and robust professional development, we empower attorneys to grow their careers, build their personal brands, and become leaders in the field. 

Follow along with the firm on Twitter and LinkedIn or visit www.tysonmendes.com.   

Equal Opportunity Employer Notice 

OK, now for the legal copy (we are a law firm, after all). It is Tyson & Mendes’ policy to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit-based factors. By the way, if you read all of this, congratulations – we can already tell your attention to detail is exceptional. 

NOTICE TO APPLICANTS/EMPLOYEES OF TYSON & MENDES: Please take notice that the Firm collects certain information about you. For more information on the Firm’s policies, please refer to the document provided here. 

No recruiters/agencies

#li-onsite

Brain Corp is a San Diego, California, USA-based AI company creating transformative core technology for the robotics industry. Our purpose is to create autonomous technology that helps the real world work better. Brain's robotic and AI solutions help retailers ensure that the right product is on the right shelf at the right price, in a clean environment. Through the BrainOS® Robotics Platform, which powers the largest global fleet of the Autonomous Mobile Robots (AMRs) in operation in commercial public spaces, Brain Corp delivers insightful and efficient automated solutions in both commercial floor cleaning and inventory management, empowering organizations and their employees to achieve more. Brain Corp currently powers more than 30,000 AMRs, representing the largest fleet of its kind in the world. Brain Corp is funded by the SoftBank Vision Fund, Clearbridge, and Qualcomm Ventures.

Position Overview:

We are seeking a Staff Software Development Engineer in Test, Cloud Applications to lead the design and evolution of quality engineering architecture across our web applications, cloud services, mobile platforms, and data systems.

This role combines deep technical leadership with hands-on engineering, operating as a working lead responsible for both architectural quality initiatives and the mentorship and management of a team of SDETs. The Staff SDET will guide a small team of engineers while remaining actively involved in designing and building scalable automation frameworks and validation platforms.

The role focuses on building engineering-grade automation, quality platforms, and validation strategies that enable teams to deliver reliable systems at scale. The Staff SDET acts as a quality architect, partnering with engineering, platform, and product teams to embed validation directly into system design, CI/CD pipelines, and data workflows.

The ideal candidate combines strong software engineering skills in Python with deep expertise in distributed systems testing, cloud-native environments, mobile testing platforms, and data validation frameworks.

Essential Job Functions:

Automation Platform Development

• Design and implement scalable automation frameworks and validation platforms using Python
• Build reusable automation libraries and developer-facing tooling that enable teams to validate functionality earlier in the development cycle
• Architect automated validation strategies across:
• Modern web applications
• APIs and microservices
  Distributed cloud systems
• Mobile platforms
• Data pipelines and analytics platforms including ML outputs.
• Integrate automation frameworks into CI/CD pipelines to enable rapid feedback and high-confidence releases

Mobile Platform Validation

• Architect automated testing strategies for mobile applications across iOS and Android platforms
• Leverage cloud device platforms such as BrowserStack to enable scalable cross-device testing
• Integrate mobile automation into CI/CD pipelines to support validation across devices, operating systems, and configurations
• Define strategies for mobile UI testing, API validation, and end-to-end workflow testing

Cloud & Distributed Systems Validation

• Design validation strategies for cloud-native microservices architectures
• Enable automated testing for service interactions through contract testing, integration validation, and environment simulation
• Partner with infrastructure and DevOps teams to embed quality gates within deployment pipelines
• Drive improvements in system reliability, performance, and resilience testing

Data Platform Quality Engineering

• Architect automated validation for data pipelines, data transformations, and data platform services
• Establish frameworks to validate data integrity, schema evolution, lineage, and reproducibility
• Partner with Data Engineering teams to ensure quality is built into analytics and machine learning
• Partner with data science and ML Ops teams to ensure reproducibility, monitoring, and validation of ML models within production systems, including drift detection and model performance validation

Technical Leadership & Engineering Influence

• Act as a technical leader across engineering teams, influencing architecture and engineering practices to improve product quality and system reliability
• Collaborate with product management, development, and DevOps teams to align testing strategies with product goals
• Facilitate the adoption of AI/ML/LLM-enabled testing strategies where appropriate
• Contribute to system and design reviews to ensure new components are observable, testable, and resilient
• Shape the direction of the Quality Engineering discipline, driving adoption of modern testing approaches and tooling workflows

Working Lead & Team Leadership

• Serve as a working lead and manager for a team of SDETs, providing architectural guidance and mentorship
• Conduct performance reviews, support career development, and foster engineering excellence within the team
• Guide the team’s technical direction while remaining hands-on in framework design and automation architecture
• Coordinate quality engineering initiatives across projects to ensure alignment with organizational priorities

Data-Driven Quality Insights

• Establish metrics, dashboards, and observability strategies that provide real-time visibility into product health and release readiness
• Provide engineering leadership with data-driven insights into system reliability, defect trends, and risk areas
• Investigate system behaviors and diagnostic data to identify root causes and drive cross-team issue resolution
• Ensure traceability between requirements, implementation, and verification

Education and/or Work Experience Requirements: 

• Bachelor’s or Master’s degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent practical experience
• 7+ years of experience in software engineering or SDET roles working with complex distributed systems, with at least 3 years in a technical leadership role 
• Strong software development skills in Python, including building automation, tooling, or validation systems
• Demonstrated experience designing and implementing automation frameworks or validation platforms across multiple layers of the stack (UI, API, service, integration, and data)
• Strong experience validating web applications, APIs, and distributed microservices architectures
• Demonstrated ability to integrate automated validation strategies into CI/CD pipelines
• Strong understanding of modern software testing methodologies and quality engineering practices, including functional, integration, and system testing
• Experience implementing browser automation frameworks such as Playwright or Cypress
• Strong debugging and analytical skills, including the ability to investigate complex failures and support root cause analysis
• Demonstrated ability to mentor engineers and influence engineering practices within a team or product area
• Excellent communication, collaboration, and technical documentation skills
• Proven capability in utilizing AI/ML-assisted testing techniques to enhance coverage, diagnostics, and defect detection

Preferred Qualifications:

• Experience validating data platforms and data pipelines, including SQL-based systems, data warehouses, and ETL/ELT workflows
• Experience implementing contract testing or service-level validation strategies in distributed systems
• Experience building or improving quality dashboards, metrics, or reporting systems used to evaluate system health and release readiness
• Experience testing mobile applications and working with cross-device testing platforms

Things that make a difference:

• Master’s degree in Computer Science, CE, EE.
• Experience validating machine learning systems or ML-enabled applications, including model inference services, training data pipelines, or model output validation
• Experience with simulation-based testing environments, such as NVIDIA Isaac Sim or similar robotics simulation platforms
• Experience working in environments that combine cloud services, mobile applications, and data platforms
• Experience in mobile robotics or industrial automation is a plus
• Experience with common sensors used in robotics, including cameras (RGB and Depth), LIDARs, IMUs and Sonars is a plus

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical activity of this position includes, kneeling; reaching; pushing; pulling; sitting, standing and walking for periods of time; using hands to finger and grasp; repetitive motion; talking and hearing. close visual acuity to prepare and analyze data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines; use of measurement devices; and/or assembly or fabrication parts at distances close to the eyes; push or pull up to 20 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet to moderate. Employees are exposed to the typical office environment with computers, printers and telephones.

Salary Range:

The anticipated salary range for candidates who will work in San Diego, California is $133,500 to $155,000. The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and length of experience within the job, type and length of experience within the industry, education, etc. Brain Corp is a multi-state employer and this salary range may not reflect positions that work in other states.

In addition to base pay, our competitive total rewards package consists of:

• A discretionary annual target bonus
• Stock options
• 401(k) plan with match (no waiting period and immediate vesting)
• Comprehensive suite of insurance benefits for employees (and their families) to include a variety of medical plan options (including an HSA with employer contribution), dental, vision, life and disability insurance, Employee Assistance Program (EAP), Legal/Identity support plans, pet insurance.
• Access to Flexible Spending Accounts (Medical and Dependent Care)
• Generous paid time off including flexible vacation, Paid Sick Leave, time off for volunteering in the community, 10 paid company holidays, and a winter company shutdown

Additional Perks include:

• Daily on-site lunch available in the San Diego office
• On-campus gym including pool and tennis courts in the San Diego office
• Opportunities to connect with colleagues including monthly game nights, hikes, wellness challenges, and community events 
• Internal continuous learning events 
• Opportunities to share your own interests and hobbies with the Company

Brain Corp is a San Diego, California, USA-based AI company creating transformative core technology for the robotics industry. Our purpose is to create autonomous technology that helps the real world work better. Brain's robotic and AI solutions help retailers ensure that the right product is on the right shelf at the right price, in a clean environment. Through the BrainOS® Robotics Platform, which powers the largest global fleet of the Autonomous Mobile Robots (AMRs) in operation in commercial public spaces, Brain Corp delivers insightful and efficient automated solutions in both commercial floor cleaning and inventory management, empowering organizations and their employees to achieve more. Brain Corp currently powers more than 30,000 AMRs, representing the largest fleet of its kind in the world. Brain Corp is funded by the SoftBank Vision Fund, Clearbridge, and Qualcomm Ventures.

Named a top workplace by the San Diego Union Tribune and USA today in 2025, we make life-changing impacts through innovation, helping workers globally unlock their abilities in orchestration with intelligent machines.

Position Overview: 

As a member of the Program Management team, the Technical Program Manager II is responsible for the planning and execution of robotic integration programs throughout the product development life cycle: from requirements to execution to sustainment. This role is responsible for managing engineering resources and ensuring product launch and success.

Essential Job Functions:

• Responsible for developing, aligning, and meeting expectations of technical programs
• Provide project management, cross-functional coordination, and inter/intra team communications to deliver outstanding program outcomes
• Proactively identify potential issues and help develop mitigation options
• Closely collaborate with Product Management to ensure detailed product requirements and business expectations for success are established and achievable within the program scope
• Act as liaison and main point of contact with technical project leads, both internal, and from partner organizations
• Coordinate activities with the technical Software, Hardware, Firmware, Quality, Cloud and Autonomy teams and track progress
• Take responsibility for program schedules and milestones, keeping up in a fast-paced environment
• Understand the big-picture and ensure detailed tasks are aligned with strategic initiatives
• Communicate and present on program updates and technical concepts with clarity to both engineering teams and non-technical leadership
• Up to 25% business travel, both domestic and international
• Other duties and projects as assigned

Education and/or Work Experience Requirements:

• Bachelor's degree in engineering or technical field (EE, ME, CS, CE, etc.)
• Master's degree in a technical field or business area (ex. MBA) is preferred
• 2-4 years of engineering-related experience with 1-2 years professional experience of Technical Program Management and suitable technical responsibility in product development

Required Knowledge, Skills, Abilities and Other Characteristics: 

• Experience with Agile and Phase Gate program management methodologies
• Experience with Jira, Confluence, MS Project, Google Workspace
• Self-directed and highly adaptive; organized and efficient while managing multiple complex projects in a timely manner
• Highly experienced at managing tasks and schedules
• Excellent oral and written communication skills
• Natural peer and team leadership skills
• Calm under pressure, ability to identify and eloquently manage conflicting constraints

Things that make a difference:

• Experience in robotics or the autonomy industries
• Experience with Lean Manufacturing, Six Sigma, Kanban, etc.
• Project Management Professional, Certified Scrum Master, or Certified Scrum Product Owner preferred

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential functions may require maintaining the physical condition necessary for sitting, walking or standing for periods of time; operating a computer and keyboard; talk and hear at normal room levels; using hands to finger, grasp, and feel; repetitive motion; close visual acuity to prepare and analyze data and figures; transcribing; viewing a computer terminal; extensive reading; lift, push, carry, or pull up to 10 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet to moderate. Employees are exposed to the typical office environment with computers, printers and telephones.

Salary Range:

The anticipated salary range for candidates who will work in San Diego, California is $111,449 to $136,218. The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and length of experience within the job, type and length of experience within the industry, education, etc. Brain Corp is a multi-state employer and this salary range may not reflect positions that work in other states.

In addition to base pay, our competitive total rewards package consists of:

• A discretionary annual target bonus
• Stock options
• 401(k) plan with match (no waiting period and immediate vesting)
• Comprehensive suite of insurance benefits for employees (and their families) to include a variety of medical plan options (including an HSA with employer contribution), dental, vision, life and disability insurance, Employee Assistance Program (EAP), Legal/Identity support plans, pet insurance.
• Access to Flexible Spending Accounts (Medical and Dependent Care)
• Generous paid time off including flexible vacation, Paid Sick Leave, time off for volunteering in the community, 10 paid company holidays, and a winter company shutdown

Additional Perks include:

• Daily on-site lunch available in the San Diego office
• On-campus gym including pool and tennis courts in the San Diego office
• Opportunities to connect with colleagues including monthly game nights, hikes, wellness challenges, and community events 
• Internal continuous learning events 
• Opportunities to share your own interests and hobbies with the Company

Transform Your Career 

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way. 

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning. 

The Team - Accounting Advisory 

Our team is comprised of a powerful mix of seasoned professionals with public accounting experience and business consultants with a deep expertise in a broad range of industries. We take a comprehensive approach to helping clients navigate through the IPO process, M&A lifecycle support, and leverage our own Technical Accounting Solution Center to address critical financial reporting and technical accounting issues for clients. 

Your Impact 

• Support fast growing companies and well-known enterprises (both publicly traded and privately held) on a wide variety of projects including: IPO preparation, transaction support, carve-outs and/or spin-offs, audit readiness, and adoption of new accounting pronouncements.
• Engage with clients and colleagues on technical accounting related issues to provide research-based guidance, technical accounting documentation and give recommendations for potential solutions.
• Create and deliver presentations on technical concepts, project work plans, delivery approach, milestones, and results to client stakeholders.
• Review team progress to ensure compliance with work program and professional standards.
• Educate internal and external audiences on Accounting Advisory best practices.
• Identify, design and implement creative business solutions to continually improve the firm’s methodology and approach.
• Establish credibility as a trusted advisor.
• Manage client relationships with an eye toward identifying and closing on new business opportunities.
• Actively participate in career development activities and technical training of staff. 

Your Experience 

Minimum Qualifications 

• Bachelor’s degree in Accounting.
• CPA and/or CMA (Certified Management Accountant).
• 8+ years of recent professional services experience (public accounting or advisory firm) is strongly preferred; directly relevant technical accounting/financial reporting experience with a publicly held/Fortune 500 organization may be considered in its place.
• Strong knowledge of SEC reporting, U.S. GAAP and SOX standards.
• Demonstrated knowledge of accounting/audit practices, procedures and reporting standards.
• Flexibility to travel 

Preferred Qualifications 

• Master's in Accounting. 
• Knowledge of common Enterprise Resource Planning (ERP) and accounting systems (i.e., Oracle, SAP, PeopleSoft, JD Edwards, Workday, NetSuite, Microsoft Dynamics 365).
• Proven ability to lead, motivate and build teams that deliver services and solutions that surpass client expectations.
• Previous experience leading and executing complex projects in challenging environment 

#LI-Hybrid

Transform Your Career 

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way. 

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning. 

The Team - Accounting Advisory 

Our team is comprised of a powerful mix of seasoned professionals with public accounting experience and business consultants with a deep expertise in a broad range of industries. We take a comprehensive approach to helping clients navigate through the IPO process, M&A lifecycle support, and leverage our own Technical Accounting Solution Center to address critical financial reporting and technical accounting issues for clients. 

Your Impact 

• Support fast growing companies and well-known enterprises (both publicly traded and privately held) on a wide variety of projects including: IPO preparation, transaction support, carve-outs and/or spin-offs, audit readiness, and adoption of new accounting pronouncements.
• Engage with clients and colleagues on technical accounting related issues to provide research-based guidance, technical accounting documentation and give recommendations for potential solutions.
• Create and deliver presentations on technical concepts, project work plans, delivery approach, milestones, and results to client stakeholders.
• Review team progress to ensure compliance with work program and professional standards.
• Educate internal and external audiences on Accounting Advisory best practices.
• Identify, design and implement creative business solutions to continually improve the firm’s methodology and approach.
• Establish credibility as a trusted advisor.
• Manage client relationships with an eye toward identifying and closing on new business opportunities.
• Actively participate in career development activities and technical training of staff. 

Your Experience 

Minimum Qualifications 

• Bachelor’s degree in Accounting.
• CPA and/or CMA (Certified Management Accountant).
• 8+ years of recent professional services experience (public accounting or advisory firm) is strongly preferred; directly relevant technical accounting/financial reporting experience with a publicly held/Fortune 500 organization may be considered in its place.
• Strong knowledge of SEC reporting, U.S. GAAP and SOX standards.
• Demonstrated knowledge of accounting/audit practices, procedures and reporting standards.
• Flexibility to travel 

Preferred Qualifications 

• Master's in Accounting. 
• Knowledge of common Enterprise Resource Planning (ERP) and accounting systems (i.e., Oracle, SAP, PeopleSoft, JD Edwards, Workday, NetSuite, Microsoft Dynamics 365).
• Proven ability to lead, motivate and build teams that deliver services and solutions that surpass client expectations.
• Previous experience leading and executing complex projects in challenging environment 

#LI-Hybrid

Transform Your Career 

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way. 

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning. 

The Team - Accounting Advisory 

Our team is comprised of a powerful mix of seasoned professionals with public accounting experience and business consultants with a deep expertise in a broad range of industries. We take a comprehensive approach to helping clients navigate through the IPO process, M&A lifecycle support, and leverage our own Technical Accounting Solution Center to address critical financial reporting and technical accounting issues for clients. 

Your Impact 

• Support fast growing companies and well-known enterprises (both publicly traded and privately held) on a wide variety of projects including: IPO preparation, transaction support, carve-outs and/or spin-offs, audit readiness, and adoption of new accounting pronouncements.
• Engage with clients and colleagues on technical accounting related issues to provide research-based guidance, technical accounting documentation and give recommendations for potential solutions.
• Create and deliver presentations on technical concepts, project work plans, delivery approach, milestones, and results to client stakeholders.
• Review team progress to ensure compliance with work program and professional standards.
• Educate internal and external audiences on Accounting Advisory best practices.
• Identify, design and implement creative business solutions to continually improve the firm’s methodology and approach.
• Establish credibility as a trusted advisor.
• Manage client relationships with an eye toward identifying and closing on new business opportunities.
• Actively participate in career development activities and technical training of staff. 

Your Experience 

Minimum Qualifications 

• Bachelor’s degree in Accounting.
• CPA and/or CMA (Certified Management Accountant).
• 8+ years of recent professional services experience (public accounting or advisory firm) is strongly preferred; directly relevant technical accounting/financial reporting experience with a publicly held/Fortune 500 organization may be considered in its place.
• Strong knowledge of SEC reporting, U.S. GAAP and SOX standards.
• Demonstrated knowledge of accounting/audit practices, procedures and reporting standards.
• Flexibility to travel 

Preferred Qualifications 

• Master's in Accounting. 
• Knowledge of common Enterprise Resource Planning (ERP) and accounting systems (i.e., Oracle, SAP, PeopleSoft, JD Edwards, Workday, NetSuite, Microsoft Dynamics 365).
• Proven ability to lead, motivate and build teams that deliver services and solutions that surpass client expectations.
• Previous experience leading and executing complex projects in challenging environment 

#LI-Hybrid

Transform Your Career 

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way. 

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning. 

The Team - Accounting Advisory 

Our team is comprised of a powerful mix of seasoned professionals with public accounting experience and business consultants with a deep expertise in a broad range of industries. We take a comprehensive approach to helping clients navigate through the IPO process, M&A lifecycle support, and leverage our own Technical Accounting Solution Center to address critical financial reporting and technical accounting issues for clients. 

Your Impact 

• Support fast growing companies and well-known enterprises (both publicly traded and privately held) on a wide variety of projects including: IPO preparation, transaction support, carve-outs and/or spin-offs, audit readiness, and adoption of new accounting pronouncements.
• Engage with clients and colleagues on technical accounting related issues to provide research-based guidance, technical accounting documentation and give recommendations for potential solutions.
• Create and deliver presentations on technical concepts, project work plans, delivery approach, milestones, and results to client stakeholders.
• Review team progress to ensure compliance with work program and professional standards.
• Educate internal and external audiences on Accounting Advisory best practices.
• Identify, design and implement creative business solutions to continually improve the firm’s methodology and approach.
• Establish credibility as a trusted advisor.
• Manage client relationships with an eye toward identifying and closing on new business opportunities.
• Actively participate in career development activities and technical training of staff. 

Your Experience 

Minimum Qualifications 

• Bachelor’s degree in Accounting.
• CPA and/or CMA (Certified Management Accountant).
• 8+ years of recent professional services experience (public accounting or advisory firm) is strongly preferred; directly relevant technical accounting/financial reporting experience with a publicly held/Fortune 500 organization may be considered in its place.
• Strong knowledge of SEC reporting, U.S. GAAP and SOX standards.
• Demonstrated knowledge of accounting/audit practices, procedures and reporting standards.
• Flexibility to travel 

Preferred Qualifications 

• Master's in Accounting. 
• Knowledge of common Enterprise Resource Planning (ERP) and accounting systems (i.e., Oracle, SAP, PeopleSoft, JD Edwards, Workday, NetSuite, Microsoft Dynamics 365).
• Proven ability to lead, motivate and build teams that deliver services and solutions that surpass client expectations.
• Previous experience leading and executing complex projects in challenging environment 

#LI-Hybrid

Transform Your Career 

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way. 

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning. 

The Team - Accounting Advisory 

Our team is comprised of a powerful mix of seasoned professionals with public accounting experience and business consultants with a deep expertise in a broad range of industries. We take a comprehensive approach to helping clients navigate through the IPO process, M&A lifecycle support, and leverage our own Technical Accounting Solution Center to address critical financial reporting and technical accounting issues for clients. 

Your Impact 

• Support fast growing companies and well-known enterprises (both publicly traded and privately held) on a wide variety of projects including: IPO preparation, transaction support, carve-outs and/or spin-offs, audit readiness, and adoption of new accounting pronouncements.
• Engage with clients and colleagues on technical accounting related issues to provide research-based guidance, technical accounting documentation and give recommendations for potential solutions.
• Create and deliver presentations on technical concepts, project work plans, delivery approach, milestones, and results to client stakeholders.
• Review team progress to ensure compliance with work program and professional standards.
• Educate internal and external audiences on Accounting Advisory best practices.
• Identify, design and implement creative business solutions to continually improve the firm’s methodology and approach.
• Establish credibility as a trusted advisor.
• Manage client relationships with an eye toward identifying and closing on new business opportunities.
• Actively participate in career development activities and technical training of staff. 

Your Experience 

Minimum Qualifications 

• Bachelor’s degree in Accounting.
• CPA and/or CMA (Certified Management Accountant).
• 8+ years of recent professional services experience (public accounting or advisory firm) is strongly preferred; directly relevant technical accounting/financial reporting experience with a publicly held/Fortune 500 organization may be considered in its place.
• Strong knowledge of SEC reporting, U.S. GAAP and SOX standards.
• Demonstrated knowledge of accounting/audit practices, procedures and reporting standards.
• Flexibility to travel 

Preferred Qualifications 

• Master's in Accounting. 
• Knowledge of common Enterprise Resource Planning (ERP) and accounting systems (i.e., Oracle, SAP, PeopleSoft, JD Edwards, Workday, NetSuite, Microsoft Dynamics 365).
• Proven ability to lead, motivate and build teams that deliver services and solutions that surpass client expectations.
• Previous experience leading and executing complex projects in challenging environment 

#LI-Hybrid

Transform Your Career 

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way. 

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning. 

The Team - Accounting Advisory 

Our team is comprised of a powerful mix of seasoned professionals with public accounting experience and business consultants with a deep expertise in a broad range of industries. We take a comprehensive approach to helping clients navigate through the IPO process, M&A lifecycle support, and leverage our own Technical Accounting Solution Center to address critical financial reporting and technical accounting issues for clients. 

Your Impact 

• Support fast growing companies and well-known enterprises (both publicly traded and privately held) on a wide variety of projects including: IPO preparation, transaction support, carve-outs and/or spin-offs, audit readiness, and adoption of new accounting pronouncements.
• Engage with clients and colleagues on technical accounting related issues to provide research-based guidance, technical accounting documentation and give recommendations for potential solutions.
• Create and deliver presentations on technical concepts, project work plans, delivery approach, milestones, and results to client stakeholders.
• Review team progress to ensure compliance with work program and professional standards.
• Educate internal and external audiences on Accounting Advisory best practices.
• Identify, design and implement creative business solutions to continually improve the firm’s methodology and approach.
• Establish credibility as a trusted advisor.
• Manage client relationships with an eye toward identifying and closing on new business opportunities.
• Actively participate in career development activities and technical training of staff. 

Your Experience 

Minimum Qualifications 

• Bachelor’s degree in Accounting.
• CPA and/or CMA (Certified Management Accountant).
• 8+ years of recent professional services experience (public accounting or advisory firm) is strongly preferred; directly relevant technical accounting/financial reporting experience with a publicly held/Fortune 500 organization may be considered in its place.
• Strong knowledge of SEC reporting, U.S. GAAP and SOX standards.
• Demonstrated knowledge of accounting/audit practices, procedures and reporting standards.
• Flexibility to travel 

Preferred Qualifications 

• Master's in Accounting. 
• Knowledge of common Enterprise Resource Planning (ERP) and accounting systems (i.e., Oracle, SAP, PeopleSoft, JD Edwards, Workday, NetSuite, Microsoft Dynamics 365).
• Proven ability to lead, motivate and build teams that deliver services and solutions that surpass client expectations.
• Previous experience leading and executing complex projects in challenging environment 

#LI-Hybrid

Xometry is seeking a strategic and results-driven Partner Network Manager to lead our Partner Network initiatives. This role is akin to a supplier development position, focusing on cultivating and managing a high-performing network of partners. You will be instrumental in enhancing partner capabilities, driving performance, and ensuring alignment with our operational goals to deliver exceptional outcomes for our customers.

A typical day will consist of peeling back the lens to determine how to improve the quality of your Suppliers by both serving as an advocate and coach. You will become a trusted resource for your cohort with the end goal of improving customer outcomes by reducing manufacturing variability.

Responsibilities:

• Optimize partner performance by analyzing data to improve supplier performance by enforcing Xometry Manufacturing Standards.
• Identify performance / training gaps within your portfolio and develop strategies to improve partner outcomes.
• Create and implement partner certification programs to establish quality benchmarks and standards, akin to supplier quality assurance. Focused on building trusted partnerships and predictable outcomes (quality and OTS).
• Manage the Partner Outsourcing Group program, including eligibility identification, sufficient vetting to quality requirements, and promotion/demotion dependent on individual Partner Performance.
• Develop tailored training and coaching programs to elevate partner capabilities and performance, mirroring supplier development initiatives.
• Manage operational escalations and provide timely resolutions to ensure partner satisfaction.
• Lead initiatives to reduce partner churn and maintain a robust network.
• Serve as the ITAR conversion leader.
• Conduct on-site assessments to establish best practices and promote “Xometry Certified” partners.
• Maintain comprehensive training records and standardize partner training materials.
• Collaborate with marketing teams to drive partner acquisition strategies and campaigns.
• 20-25% travel required

KPIs and Measurements:

• On-time delivery (OTD) and quality metrics in line with industry standards.
• Return Merchandise Authorization (RMA) and rejection rates at or below target levels.
• Margin performance aligned with (QM) objectives.
• Net Promoter Score (NPS) and Customer Satisfaction (CSAT) metrics exceeding expectations.

Qualifications / Requirements:

• Bachelor’s Degree or equivalent required.
• 8+ years serving as a lead/leader in supply chain or manufacturing.
• Experience with manufacturing, machining, and the language and rhythms of the manufacturing environment is a strong plus (at least one role will specialize in transaction support for manufacturers).
• Proven ability to analyze data and implement strategic improvements.to balance customer and supplier needs.
• Proven track record of identifying knowledge gaps and delivering training and mentorship to develop others is a plus. 
• Top-class analytical skills – understands the importance of data and acumen and converts insights into action.
• Strong communication and presentation skills.
• Experience in developing and delivering training programs.
• Fluency with presentation, document, project management and other essential business applications.

The estimated base salary range for new hires into this role is $108,000 - $140,000 annually depending on factors such as job-related skills, relevant experience, and location.  We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

#LI-Hybrid

Xometry is seeking a strategic and results-driven Partner Network Manager to lead our Partner Network initiatives. This role is akin to a supplier development position, focusing on cultivating and managing a high-performing network of partners. You will be instrumental in enhancing partner capabilities, driving performance, and ensuring alignment with our operational goals to deliver exceptional outcomes for our customers.

A typical day will consist of peeling back the lens to determine how to improve the quality of your Suppliers by both serving as an advocate and coach. You will become a trusted resource for your cohort with the end goal of improving customer outcomes by reducing manufacturing variability.

Responsibilities:

• Optimize partner performance by analyzing data to improve supplier performance by enforcing Xometry Manufacturing Standards.
• Identify performance / training gaps within your portfolio and develop strategies to improve partner outcomes.
• Create and implement partner certification programs to establish quality benchmarks and standards, akin to supplier quality assurance. Focused on building trusted partnerships and predictable outcomes (quality and OTS).
• Manage the Partner Outsourcing Group program, including eligibility identification, sufficient vetting to quality requirements, and promotion/demotion dependent on individual Partner Performance.
• Develop tailored training and coaching programs to elevate partner capabilities and performance, mirroring supplier development initiatives.
• Manage operational escalations and provide timely resolutions to ensure partner satisfaction.
• Lead initiatives to reduce partner churn and maintain a robust network.
• Serve as the ITAR conversion leader.
• Conduct on-site assessments to establish best practices and promote “Xometry Certified” partners.
• Maintain comprehensive training records and standardize partner training materials.
• Collaborate with marketing teams to drive partner acquisition strategies and campaigns.
• 20-25% travel required

KPIs and Measurements:

• On-time delivery (OTD) and quality metrics in line with industry standards.
• Return Merchandise Authorization (RMA) and rejection rates at or below target levels.
• Margin performance aligned with (QM) objectives.
• Net Promoter Score (NPS) and Customer Satisfaction (CSAT) metrics exceeding expectations.

Qualifications / Requirements:

• Bachelor’s Degree or equivalent required.
• 8+ years serving as a lead/leader in supply chain or manufacturing.
• Experience with manufacturing, machining, and the language and rhythms of the manufacturing environment is a strong plus (at least one role will specialize in transaction support for manufacturers).
• Proven ability to analyze data and implement strategic improvements.to balance customer and supplier needs.
• Proven track record of identifying knowledge gaps and delivering training and mentorship to develop others is a plus. 
• Top-class analytical skills – understands the importance of data and acumen and converts insights into action.
• Strong communication and presentation skills.
• Experience in developing and delivering training programs.
• Fluency with presentation, document, project management and other essential business applications.

The estimated base salary range for new hires into this role is $108,000 - $140,000 annually depending on factors such as job-related skills, relevant experience, and location.  We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

#LI-Hybrid

Xometry is seeking a strategic and results-driven Partner Network Manager to lead our Partner Network initiatives. This role is akin to a supplier development position, focusing on cultivating and managing a high-performing network of partners. You will be instrumental in enhancing partner capabilities, driving performance, and ensuring alignment with our operational goals to deliver exceptional outcomes for our customers.

A typical day will consist of peeling back the lens to determine how to improve the quality of your Suppliers by both serving as an advocate and coach. You will become a trusted resource for your cohort with the end goal of improving customer outcomes by reducing manufacturing variability.

Responsibilities:

• Optimize partner performance by analyzing data to improve supplier performance by enforcing Xometry Manufacturing Standards.
• Identify performance / training gaps within your portfolio and develop strategies to improve partner outcomes.
• Create and implement partner certification programs to establish quality benchmarks and standards, akin to supplier quality assurance. Focused on building trusted partnerships and predictable outcomes (quality and OTS).
• Manage the Partner Outsourcing Group program, including eligibility identification, sufficient vetting to quality requirements, and promotion/demotion dependent on individual Partner Performance.
• Develop tailored training and coaching programs to elevate partner capabilities and performance, mirroring supplier development initiatives.
• Manage operational escalations and provide timely resolutions to ensure partner satisfaction.
• Lead initiatives to reduce partner churn and maintain a robust network.
• Serve as the ITAR conversion leader.
• Conduct on-site assessments to establish best practices and promote “Xometry Certified” partners.
• Maintain comprehensive training records and standardize partner training materials.
• Collaborate with marketing teams to drive partner acquisition strategies and campaigns.
• 20-25% travel required

KPIs and Measurements:

• On-time delivery (OTD) and quality metrics in line with industry standards.
• Return Merchandise Authorization (RMA) and rejection rates at or below target levels.
• Margin performance aligned with (QM) objectives.
• Net Promoter Score (NPS) and Customer Satisfaction (CSAT) metrics exceeding expectations.

Qualifications / Requirements:

• Bachelor’s Degree or equivalent required.
• 8+ years serving as a lead/leader in supply chain or manufacturing.
• Experience with manufacturing, machining, and the language and rhythms of the manufacturing environment is a strong plus (at least one role will specialize in transaction support for manufacturers).
• Proven ability to analyze data and implement strategic improvements.to balance customer and supplier needs.
• Proven track record of identifying knowledge gaps and delivering training and mentorship to develop others is a plus. 
• Top-class analytical skills – understands the importance of data and acumen and converts insights into action.
• Strong communication and presentation skills.
• Experience in developing and delivering training programs.
• Fluency with presentation, document, project management and other essential business applications.

The estimated base salary range for new hires into this role is $108,000 - $140,000 annually depending on factors such as job-related skills, relevant experience, and location.  We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

#LI-Hybrid

Xometry is seeking a strategic and results-driven Partner Network Manager to lead our Partner Network initiatives. This role is akin to a supplier development position, focusing on cultivating and managing a high-performing network of partners. You will be instrumental in enhancing partner capabilities, driving performance, and ensuring alignment with our operational goals to deliver exceptional outcomes for our customers.

A typical day will consist of peeling back the lens to determine how to improve the quality of your Suppliers by both serving as an advocate and coach. You will become a trusted resource for your cohort with the end goal of improving customer outcomes by reducing manufacturing variability.

Responsibilities:

• Optimize partner performance by analyzing data to improve supplier performance by enforcing Xometry Manufacturing Standards.
• Identify performance / training gaps within your portfolio and develop strategies to improve partner outcomes.
• Create and implement partner certification programs to establish quality benchmarks and standards, akin to supplier quality assurance. Focused on building trusted partnerships and predictable outcomes (quality and OTS).
• Manage the Partner Outsourcing Group program, including eligibility identification, sufficient vetting to quality requirements, and promotion/demotion dependent on individual Partner Performance.
• Develop tailored training and coaching programs to elevate partner capabilities and performance, mirroring supplier development initiatives.
• Manage operational escalations and provide timely resolutions to ensure partner satisfaction.
• Lead initiatives to reduce partner churn and maintain a robust network.
• Serve as the ITAR conversion leader.
• Conduct on-site assessments to establish best practices and promote “Xometry Certified” partners.
• Maintain comprehensive training records and standardize partner training materials.
• Collaborate with marketing teams to drive partner acquisition strategies and campaigns.
• 20-25% travel required

KPIs and Measurements:

• On-time delivery (OTD) and quality metrics in line with industry standards.
• Return Merchandise Authorization (RMA) and rejection rates at or below target levels.
• Margin performance aligned with (QM) objectives.
• Net Promoter Score (NPS) and Customer Satisfaction (CSAT) metrics exceeding expectations.

Qualifications / Requirements:

• Bachelor’s Degree or equivalent required.
• 8+ years serving as a lead/leader in supply chain or manufacturing.
• Experience with manufacturing, machining, and the language and rhythms of the manufacturing environment is a strong plus (at least one role will specialize in transaction support for manufacturers).
• Proven ability to analyze data and implement strategic improvements.to balance customer and supplier needs.
• Proven track record of identifying knowledge gaps and delivering training and mentorship to develop others is a plus. 
• Top-class analytical skills – understands the importance of data and acumen and converts insights into action.
• Strong communication and presentation skills.
• Experience in developing and delivering training programs.
• Fluency with presentation, document, project management and other essential business applications.

The estimated base salary range for new hires into this role is $108,000 - $140,000 annually depending on factors such as job-related skills, relevant experience, and location.  We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

#LI-Hybrid

The Senior Customer and Technical Support Manager plays a critical role in enabling commercial success by delivering exceptional technical support, scalable training programs, and a consistent, high‑quality customer experience. This role partners with Commercial, Product Management, R&D, and Engineering teams to ensure rapid issue resolution, strong field readiness, and continuous feedback into product development. 

 This position is ideal for a scientifically trained professional who thrives at the intersection of technology, customers, and commercial execution. 

 As part of our team, your core responsibilities will be:  

Technical Support Leadership 

• Own and manage the global technical support operation across all inbound channels.  

• Triage and prioritize incoming technical issues based on severity, urgency, and business impact.  

• Assign cases to appropriate internal subject matter experts and drive timely resolution.  

• Track case resolution metrics, including responsiveness, quality, and closure effectiveness.  

• Act as the voice of the customer by ensuring clear communication, regular status updates, and realistic next‑step timelines.  

• Identify recurring failure patterns and systemic issues across products or workflows.  

• Escalate product defects and repeat technical issues to R&D, Engineering, and Product Management with clear documentation and insights. 

Commercial Training & Enablement 

• Design and deliver scalable commercial training programs in partnership with key internal stakeholders.  

• Establish onboarding certification programs and ongoing refresher training for field teams.  

• Continuously assess training needs by monitoring field performance, customer feedback, and support trends.  

• Drive initiatives that improve sales effectiveness, technical confidence, and launch readiness.  

• Ensure training content remains current with product updates and commercial strategy.  

• Develop diverse training formats, including slide decks, video modules, and customer‑ready technical materials translated into practical training language.  

• Maintain a constant state of “launch readiness” for the commercial organization. 

Knowledge Management & Customer Success 

• Build and maintain global technical knowledge assets, including troubleshooting guides, FAQs, escalation playbooks, and field reference materials.  

• Standardize and centralize technical content to ensure accessibility and consistency across regions.  

• Identify knowledge and training gaps and proactively feed insights back to Product Management and Commercial leadership. 

Qualifications 

Baseline skills/experiences/attributes: 

• PhD or MS in Biology, Biochemistry, Chemistry, Molecular Biology, or a related life sciences discipline.  

• Strong curiosity and desire to learn new technologies and applications.  

• 3+ years of hands‑on laboratory or technical experience.  

• 3+ years in commercial, customer‑facing, or field‑based roles.  

• 3+ years in technical support, customer support, or technical training.  

• Deep understanding of sales and commercialization processes (e.g., Miller Heiman Strategic Selling or equivalent).  

• Excellent written and verbal communication, presentation, and stakeholder‑management skills.  

• Ability to clearly communicate complex scientific concepts to diverse audiences.  

• Highly organized with strong attention to detail and follow‑through.  

• Proven problem‑solving, analytical, and critical‑thinking abilities.  

• Ability to work independently while collaborating effectively across cross‑functional teams. 

• Ability to travel up to 15%. 

The estimated base salary range for this role based in the United States of America is: $135,000 - $160,000. Compensation decisions are dependent on several factors including, but not limited to, level of the position, an individual’s skills, knowledge and abilities, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all full-time employees are eligible for our discretionary bonus program and equity as part of the compensation package.  

Quantum-Si does not accept agency resumes. 

Quantum-Si is an E-Verify and equal opportunity employer regardless of race, color, ancestry, religion, gender identity, national origin, sex, sexual orientation, age, citizenship, marital status, disability or protected veteran status. All your information will be kept confidential according to EEO guidelines. 

Seeking talent near: Princeton, NJ ; San Diego, CA

Position Summary

The Senior Manager R&D Learning & Development supports the development, implementation, and ongoing management of onboarding, training strategies, systems training, and learning processes that build scientific, operational, and future‑ready capabilities across the Research and Development organization and pipeline.

Primary Responsibilities

• Assist in the design, implementation, and continuous improvement of a tiered onboarding and capability-building curriculum aligned to the evolving needs of the R&D pipeline, including discovery, early development, and late-stage programs.

• Utilize experiential learning best practices to effectively engage adult learners and ensure the successful transfer of knowledge.

• Support the management of GxP, congress, and data training with internal stakeholders.

• Collaborate cross-functionally with R&D subject matter experts to develop disease area, modality, platform, and pipeline-focused training, including investigational asset education and emerging science.

• Lead and support training initiatives with internal stakeholders.

• Facilitate the management and development of learning modules in partnership with external vendors.

• Oversee the development of advanced, recurrent, and future-focused training programs, including non-technical skills critical to R&D success (e.g., scientific storytelling, data interpretation, matrix leadership, and decision-making).

• Ensure all content and training are in compliance with internal policies and external regulations.

• Lead cross-functional collaboration to enable systems and digital capability development that support scalable, data-driven learning across the R&D organization.

• Other responsibilities as assigned.

Education/Experience/Skills

Masters’ degree in Life Sciences or a related field; Advanced science degree strongly preferred (PharmD, PhD, MD).  Targeting 7 years of progressively responsible experience in psychiatry, neurology, or rare disease preferably in a pharmaceutical or biotech environment.  Psychiatry, neurology, or rare disease experience strongly desired. Must have education or training experience, including design, delivery, and evaluation of learning programs.  An equivalent combination of relevant education and experience may be considered.

Key Skills:

• Knowledge of scientific, clinical and/or therapeutic area is preferred.

• Skilled and knowledgeable presenter, able to communicate complex scientific information clearly and effectively.

• Excellent oral and writing skills.

• Proficient computer skills in Microsoft Word, Excel and Outlook.

• Experience working with external vendors.

• Highly detail oriented, self-disciplined, and ability to work independently with limited direction to resolve discrepancies and issues.

• Ability to take initiative and demonstrate follow through skills.

• Excellent planning and organizational skills.

• Effective interpersonal skills to collaborate effectively in a matrix organizational structure, and with all levels within the organization.

• Ability to manage multiple priorities and work cross-functionally in a fast-paced environment.

• Must be willing and able to travel both domestically and internationally.

Physical Requirements

This role involves regular standing, walking, sitting, and the use of hands for handling or operating equipment. The employee may also need to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication in a standard office environment and while working independently from remote locations. The employee must occasionally lift and/or move up to 20 pounds.  This position requires the ability to travel independently overnight and/or work after hours as required by travel schedules or business needs.

#LI-HYBRID #NC1