MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world. We're growing fast and hiring the engineering talent to match.

• Architect and manage infrastructure on AWS GovCloud using IaC tools
• Implement and maintain CI/CD pipelines aligned with FedRAMP controls
• Support FedRAMP Authorization to Operate (ATO) processes
• Automate compliance checks and enforce configuration baselines across environments
• Collaborate with Security, Engineering, and GRC teams to remediate findings and maintain ATO status

• 3+ years of DevOps or cloud engineering experience
• Direct experience deploying and operating workloads in AWS GovCloud or regulated environments
• Proficiency with Terraform or equivalent IaC tools
• Experience with containerization (ECS/EKS) in regulated environments
• Strong understanding of security frameworks and their technical implementation

• AWS GovCloud or security certifications (AWS Solutions Architect, CompTIA Security+)
• Experience with FedRAMP, ITAR, or DoD IL2/IL4/IL5 environments
• Working knowledge of FedRAMP authorization processes (Moderate or High baseline preferred)

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimists.
• We believe in meritocracy, where ideas and effort are publicly celebrated.
  
  

About MaintainX

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The Team

This role can sit in our NYC HQ on a hybrid basis, or it can be fully remote while working from a location based in either Eastern or Central time zones. We are looking for an experienced Senior Engineer for our SRE, Atlas team to support, maintain and grow the Atlas platform. As a senior SRE, you will be expected to be able to design & build complex systems, operate with autonomy and act as owner for everything you do. 

The SRE Atlas team works alongside the various Atlas software engineering teams to provide expertise about running systems at scale, build new tooling and automation and perform essential maintenance of the Atlas fleet. 

This is an SRE team, which means you can expect a highly hands-on approach, tackling the technical challenges of implementing large scale solutions that have the ability to impact our customer’s most crucial workloads. 

Role Overview

We are seeking a talented Site Reliability Engineer (SRE) with a strong infrastructure background. This role requires engineers to have a customer-first mindset to ensure that everything we do results in a stronger product and a better experience for all Atlas customers. 

The ideal candidate should

• Have 5+ years of experience running critical systems at scale
• Value efficiency in processes and operations, and display a preference for automation over manual processes (“allergic to ops work”)
• Be familiar with a major cloud provider (AWS, Azure, or GCP) and possess the ability to build and operate systems in a multi-cloud environment
• A strong understanding of how to run a large scale Linux environment, including low level fundamentals 
• Firm grasp of at least one modern programming language, beyond basic scripting (Go, Ruby, Python)
• Solid understanding of web and network protocols and standards (HTTP, TLS, DNS, etc)

Special Requirements:

• Be a US Citizen

Expectations

• Participate in the development of a reliable and resilient multi-cloud platform that hosts business critical applications for a wide & varied range of customer applications
• Collaborate with service-owning teams to provide internal support, solve technical challenges and adapt or build tooling to solve novel use cases in a generic fashion
• Participate in a 24/7 on-call rotation to swiftly resolve issues related to any disruption of our customer facing Atlas fleet, ensuring minimal disruption and high availability

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 426187

MongoDB’s Storage Layer Services (SLS) team is re-architecting the MongoDB cloud storage layer and sits at the heart of our next-generation cloud storage architecture. This relatively new team is building performant, multi-tenant distributed storage services that both enhance today’s Atlas storage stack and enable more customer workloads to run more efficiently.

You will partner with the teams building these storage services to define SLOs, shape capacity plans, and ensure the reliability, durability, and operational safety of the storage layer that underpins Atlas. You’ll join a small, senior team of SREs as founding members of this organization, playing a crucial role in executing on a multi-year roadmap for MongoDB’s cloud storage architecture.

This role can be based out of our Boston, New York City, Raleigh, Miami, Pittsburgh or remotely in the United States while physically based in an Eastern or Central time zone location. 

The ideal candidate should

• Have 6+ years of experience working on software development and operating distributed systems
• Proficiency in Python, Go, or a similar language
• Have operated or supported stateful storage or database systems at scale, and are comfortable with durability, consistency, and recovery trade-offs.
• Possess a customer-focused mindset
• Value efficiency in processes and operations
• Prefer automation over manual processes. We are a small team of software engineers with a strong bias towards software solutions to avoid toil
• Experience using and extending containerization technologies, particularly Kubernetes, to enhance application agility, optimize resource utilization, and accelerate time-to-market
• Expertise in cloud infrastructure platforms, including AWS, Google Cloud Platform (GCP), or Azure
• Understanding of Linux operating system internals and networking concepts (e.g., TCP/IP, DNS, TLS, routing)

Responsibilities 

• Work on our multi-tenant distributed storage systems, balancing long-term strategic infrastructure goals with immediate engineering needs
• Build for reliability, making services and infrastructure available, resilient, fault-tolerant, and self-healing
• Identify and configure key metrics to detect incidents and quantify service health, availability, and performance
• Participate in a 24/7 on-call rotation to resolve issues involving the storage infrastructure
• Become an expert in infrastructure performance, helping us optimize from the application level all the way to the kernel

Strong candidates may also have experience with:

• Leading major architectural shifts, such as moving from legacy storage stacks to new multi-tenant storage architectures, including planning and executing large-scale data and workload migrations with tight availability and durability requirements
• Managing and scaling infrastructure across multi-cloud environments (AWS, GCP, or Azure)
• Designing secure, multi-tenant runtime environments at scale

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273396252

THE ROLE:

Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Pure Storage, a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team selling into the exciting SLED market of North and South Carolina.

As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Pure Storage solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services.

WHAT YOU’LL DO:

• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
• Connect the dots from technology solutions, inclusive of the Pure Storage portfolio and others from the ecosystem, to measurable customer business outcomes
• Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Take control of evaluations,  benchmarks and system configurations
• Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organization
• Lead by example living the Pure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING:

• Pre-sales experience is required
• Candidate must reside in the Raleigh, NC area 
• 5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Preference may be given to candidates with experience in the SLED vertical 
• Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Previous experience with Linux, NFS file systems and Linux distributed network environment
• Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
• Familiarity with AWS, Azure, GCP, containers, k8s and microservices architectures a plus
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
• Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable
• Excellent verbal and written interpersonal skills

#LI-REMOTE

#LI-JL4

Tenstorrent is seeking an experienced Field Application Engineer to champion our revolutionary RISC-V CPU and AI accelerator IP products with customers worldwide. You will own end-to-end technical engagements, translating complex architectural advantages into customer wins while shaping our product roadmap through direct market feedback. If you combine deep technical expertise with exceptional customer engagement skills and want to drive the adoption of next-generation compute IP, join our team.

This role is hybrid, based out of the United States or Canada near one of our main office locations.

We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting.

Who You Are

• A customer-focused engineer with proven success in CPU/GPU/NPU IP sales engagements.
• Technical expert who can articulate complex architectural benefits and conduct deep-dive analyses.
• Self-driven professional who independently manages multiple customer relationships from discovery to win.
• Strategic thinker who identifies customer pain points and positions solutions effectively.

What We Need

• 7+ years in the semiconductor industry with a degree in EE or related field including customer-facing roles in CPU IP.
• Hands-on expertise with ASIC design flows, IP integration, and relevant design views (.lib, LEF, ICL, PDL).
• Deep technical knowledge of CPU architectures, semiconductor technologies, and system-level design.
• Exceptional presentation and communication skills with ability to engage all organizational levels.
• Proven track record of technical wins and managing multiple simultaneous accounts.

What You Will Learn

• How to position cutting-edge RISC-V and AI accelerator IP against industry incumbents.
• Advanced customer engagement strategies for complex technical sales in the semiconductor industry.
• Direct influence on product development through customer feedback and market insights.
• The complete IP business cycle from evaluation through design win and production success.

Compensation for all engineers at Tenstorrent ranges from $100k - $500k including base and variable compensation targets. Experience, skills, education, background and location all impact the actual offer made.

Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer.

Customer Engineer

The Team + The Role

Pendo’s Customer Engineering team is the technical backbone of the company’s pre- and post-sales customer motion. The team supports growth by bringing technical ownership across the full customer lifecycle, from discovery and evaluation through implementation, adoption, retention, and expansion.

As a Customer Engineer, you are the primary technical resource for a portfolio of Commercial accounts. You partner with Account Directors to own discovery, demos, onboarding, technical health, risk, and expansion strategy. You serve as a trusted technical advisor who helps customers drive outcomes with Pendo.

This role is based in our Raleigh office.

What this looks like day-to-day

• Customer acquisition: Partner with Account Directors to understand customer pain, business goals, and technical requirements. Craft and deliver demos, define success criteria, guide installation, and lead hands-on technical evaluations and workshops.
• Technical discovery and implementation: Lead discovery conversations across product stacks, integration environments, and customer goals. Own onboarding for purchased modules, troubleshoot integrations, and answer technical questions related to APIs, data models, configuration, and front-end implementation.
• Adoption and value: Monitor usage signals, identify low adoption or configuration drift, and act before issues become escalations. Facilitate enablement workshops, support account health planning, and help customers measure and articulate the ROI of Pendo.
• Retention and expansion: Identify technical expansion paths in your portfolio and hand them to Account Directors with clear deployment plans and business rationale. Support growth opportunities by bringing a strong technical point of view on customer needs, readiness, and value.
• Risk ownership: Own the technical dimension of account risk, including champion turnover, integration issues, stalled rollouts, and technical blockers. Document risks in Salesforce, build mitigation plans with Account Directors, execute resolutions, and escalate to leadership when broader support is needed.
• Account operations: Maintain accurate account documentation in Salesforce and keep Account Directors informed on priorities, risks, and next steps. Use tools including Salesforce, Pendo admin, Gong, and AI workflows to support account research, call preparation, knowledge capture, and troubleshooting.
• Team contribution: Contribute to the Customer Engineering knowledge base, document fixes, share playbooks, and coach peers. Own outcomes beyond your portfolio by helping improve how the team works, scales, and solves recurring technical challenges.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• 3 to 5 years of experience in a customer-facing technical role such as Solutions Engineering, Technical Account Management, Customer Success Engineering, implementation, or professional services.
• Hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to inspect, troubleshoot, and configure front-end implementations.
• Experience managing a portfolio of accounts with competing priorities, customer needs, technical workstreams, and commercial deadlines.
• Ability to explain technical concepts clearly to technical and non-technical audiences, including customers, Account Directors, and internal stakeholders.
• Experience working in enterprise software and complex B2B customer environments.
• Active use of AI tools to accelerate workflows such as account research, call preparation, troubleshooting, and knowledge capture.
• Ability to operate effectively in a pod model by knowing when to lead, when to partner with an Account Director, and how to stay aligned across the customer lifecycle.

Nice-to-haves

• Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling.
• Familiarity with product management, user experience, or digital transformation domains.
• Experience with data integration, event tracking, or analytics instrumentation.
• Track record of owning technical metrics such as adoption and implementation quality alongside commercial outcomes such as retention and expansion.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote.

Compensation: The expected On-Target Earnings (OTE) range for this role is USD $158,959 - USD $198,699, with a 70/30 base-to-variable compensation split.

Benefits: Highly competitive, employer-heavy coverage including $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Senior Customer Engineer

The Team + The Role

Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo.

As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team.

This is a remote role supporting a South East territory. 

What this looks like day-to-day

• New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops.
• Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time.
• Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes.
• Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed.
• Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team.
• Early account impact: Assess account health, risks, stakeholder relationships, and the highest-priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward.
• Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute reusable frameworks, playbooks, or processes that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• 5 to 8 years of experience in a customer-facing technical role such as Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture.
• Deep hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front-end implementations.
• Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements.
• Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs.
• Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization.
• Hands-on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to-day work rather than light experimentation.
• Experience mentoring or coaching more junior technical team members.

Nice-to-haves

• Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling in an enterprise environment.
• Hands-on experience with mobile app development, including Swift, Android, or React Native.
• Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation.
• Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Remote

Compensation: The expected On-Target Earnings (OTE) range for this role is $193,393 - $241,742, with a 70/30 base-to-variable compensation split.

Benefits: Pendo offers highly competitive United States benefits, including employer-heavy coverage with $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Senior Customer Engineer

The Team + The Role

Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo.

As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team.

This is a remote role supporting a East Coast territory. 

What this looks like day-to-day

• New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops.
• Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time.
• Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes.
• Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed.
• Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team.
• Early account impact: Assess account health, risks, stakeholder relationships, and the highest-priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward.
• Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute reusable frameworks, playbooks, or processes that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• 5 to 8 years of experience in a customer-facing technical role such as Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture.
• Deep hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front-end implementations.
• Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements.
• Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs.
• Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization.
• Hands-on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to-day work rather than light experimentation.
• Experience mentoring or coaching more junior technical team members.

Nice-to-haves

• Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling in an enterprise environment.
• Hands-on experience with mobile app development, including Swift, Android, or React Native.
• Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation.
• Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Remote

Compensation: The expected On-Target Earnings (OTE) range for this role is $193,393 - $241,742, with a 70/30 base-to-variable compensation split.

Benefits: Pendo offers highly competitive United States benefits, including employer-heavy coverage with $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

BASE SALARY: $150,000 to $190,000 per year, paid semi-monthly

MUST HAVE:

• 5+ years of experience in data engineering within fast-paced, cloud-native environments
• Deep expertise in Python, SQL, Docker, and AWS (S3, Glue, Kinesis, Athena/Presto)
• Experience building and managing scalable ETL pipelines and data lake infrastructure
• Familiarity with distributed systems, Spark, and data quality best practices
• Strong cross-functional collaboration skills to support BI, analytics, and engineering teams

EXPERIENCE: 5+ years of data engineering experience in an AWS-based environment where data powers decision-making across product, marketing, and operations.

YOUR ROLE

Lead scalable data engineering efforts that empower cross-functional teams with reliable, timely, and actionable data, ensuring Launch Potato’s analytics and business intelligence infrastructure fuels strategic growth.

OUTCOMES

• Build and optimize scalable, efficient ETL and data lake processes that proactively catch issues before they impact the business
• Own the ingestion, modeling, and transformation of structured and unstructured data to support reporting and analysis across all business units
• Partner closely with BI and Analytics to deliver clean, query-ready datasets that improve user acquisition, engagement, and revenue growth
• Maintain and enhance database monitoring, anomaly detection, and quality assurance workflows
• Serve as the internal point of contact for reporting infrastructure—delivering ad hoc data analyses and driving consistent data integrity
• Drive adoption and advancement of Looker dashboards by ensuring robust and scalable backend data support
• Contribute to the future of Launch Potato’s data team by mentoring peers and shaping a high-performance, quality-first engineering culture

COMPETENCIES

• Data Engineering Mastery: Demonstrates technical excellence in building data pipelines, troubleshooting distributed systems, and scaling infrastructure using AWS and open-source tools
• Cross-Functional Collaboration: Communicates clearly across technical and non-technical teams, translating business needs into robust data solutions
• Proactive Ownership: Operates with a strong sense of accountability; identifies and solves data issues independently and efficiently
• Quality-Driven Execution: Holds a high bar for data accuracy, auditability, and documentation throughout all systems and workflows
• Strategic Thinking: Anticipates how data infrastructure impacts wider company OKRs and proactively suggests improvements and innovations
• Growth Mindset: Seeks out opportunities to elevate team capabilities, mentor others, and stay ahead of evolving best practices in data engineering

TOTAL COMPENSATION

Base salary is set according to market rates for the nearest major metro and varies based on Launch Potato’s Levels Framework. Your compensation package includes a base salary, profit-sharing bonus, and competitive benefits. Launch Potato is a performance-driven company, which means once you are hired, future increases will be based on company and personal performance, not annual cost of living adjustments.

BASE SALARY: $150,000 to $190,000 per year, paid semi-monthly

MUST HAVE:

• 5+ years of experience in data engineering within fast-paced, cloud-native environments
• Deep expertise in Python, SQL, Docker, and AWS (S3, Glue, Kinesis, Athena/Presto)
• Experience building and managing scalable ETL pipelines and data lake infrastructure
• Familiarity with distributed systems, Spark, and data quality best practices
• Strong cross-functional collaboration skills to support BI, analytics, and engineering teams

EXPERIENCE: 5+ years of data engineering experience in an AWS-based environment where data powers decision-making across product, marketing, and operations.

YOUR ROLE

Lead scalable data engineering efforts that empower cross-functional teams with reliable, timely, and actionable data, ensuring Launch Potato’s analytics and business intelligence infrastructure fuels strategic growth.

OUTCOMES

• Build and optimize scalable, efficient ETL and data lake processes that proactively catch issues before they impact the business
• Own the ingestion, modeling, and transformation of structured and unstructured data to support reporting and analysis across all business units
• Partner closely with BI and Analytics to deliver clean, query-ready datasets that improve user acquisition, engagement, and revenue growth
• Maintain and enhance database monitoring, anomaly detection, and quality assurance workflows
• Serve as the internal point of contact for reporting infrastructure—delivering ad hoc data analyses and driving consistent data integrity
• Drive adoption and advancement of Looker dashboards by ensuring robust and scalable backend data support
• Contribute to the future of Launch Potato’s data team by mentoring peers and shaping a high-performance, quality-first engineering culture

COMPETENCIES

• Data Engineering Mastery: Demonstrates technical excellence in building data pipelines, troubleshooting distributed systems, and scaling infrastructure using AWS and open-source tools
• Cross-Functional Collaboration: Communicates clearly across technical and non-technical teams, translating business needs into robust data solutions
• Proactive Ownership: Operates with a strong sense of accountability; identifies and solves data issues independently and efficiently
• Quality-Driven Execution: Holds a high bar for data accuracy, auditability, and documentation throughout all systems and workflows
• Strategic Thinking: Anticipates how data infrastructure impacts wider company OKRs and proactively suggests improvements and innovations
• Growth Mindset: Seeks out opportunities to elevate team capabilities, mentor others, and stay ahead of evolving best practices in data engineering

TOTAL COMPENSATION

Base salary is set according to market rates for the nearest major metro and varies based on Launch Potato’s Levels Framework. Your compensation package includes a base salary, profit-sharing bonus, and competitive benefits. Launch Potato is a performance-driven company, which means once you are hired, future increases will be based on company and personal performance, not annual cost of living adjustments.

SUMMARY

As a Senior Solutions Engineer, you will be responsible for supporting our Enterprise accounts in the Carolinas Region reporting to the regional Manager, Solutions Engineering. You will partner directly with regional account executives to help change our customers view and how they approach cloud security. You will be their trusted advisor for all matters related to cloud security across AWS, Azure, and GCP. We are passionate about technical sales and helping our customers achieve the maximum value from our solution. 

LOCATION

Seeking candidates in North Carolina, preferably in Raleigh or Charlotte. 

WHAT YOU’LL DO

• Partner with the sales team to provide technical leadership to our customers and prospective customers in conjunction with helping our team meet their quarterly sales targets.
• Provide presentations to our customers and prospective customers such as whiteboards, product demonstrations, slides, and proof of value outcomes.
• Help our customers and prospective customers plan in-depth test plans for showing the value of the Wiz platform in their environment (proof of value).
• Invest time in learning new product features, industry related developments, and broadening your overall technical skillset.
• Represent Wiz in technical forums such as trade shows, technical meetups, and industry events.

WHAT YOU’LL BRING

• Ability to deliver world class demonstrations and training experience to our channel customers
• Mastered the technical sales process
• Thrive in a creative technical role assisting partners to build a technical business delivery model
• Experience in a sales engineering role delivering solutions to C-level executives at enterprise customers
• Ability to travel
• Cloud security experience
• AWS/Azure/GCP hands on experience
• Network engineering experience
• Strong operating system, virtual machine, and container knowledge
• Knowledge of risk-based security assessments and frameworks
• Understanding of cloud identity, access, certificates, and keys

BONUS POINTS: 

• Experience with traditional CSPM tools
• SaaS experience
• Awareness of the CI/CD process
• Familiarity with Infrastructure as Code

MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 13,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell.

We recently completed a $150 million Series D funding round, bringing our total funding to $254 million and valuing the company at $2.5 billion.

As the AI GTM Engineer, Growth Marketing, you’ll build and scale the technical foundation behind MaintainX’s acquisition engine. Reporting to the VP, Growth Marketing & Strategy, this is a hands-on, embedded role within the Growth Marketing team, where you will partner directly with marketers to design, build, and launch campaigns powered by automation and AI. You won’t operate as a separate engineering function, you’ll work side-by-side with Customer Marketing, Performance Marketing, SEO & GEO, Lifecycle, and Field Marketing teams to turn campaign ideas into scalable systems and live experiments. This role is critical to building an AI-native, system-driven marketing engine at MaintainX, enabling us to scale acquisition through automation, personalization, and experimentation.

What you'll do:

• Partner with Marketing to Build & Launch Campaigns
• Work directly with Growth marketers to ideate, design, and launch acquisition campaigns
• Translate campaign ideas into scalable systems, automations, and experiments
• Rapidly prototype and iterate on new growth plays (landing pages, outbound, paid, lifecycle)
• Build Systems That Power Campaign Execution
• Develop tooling for programmatic landing pages, ad creative generation, and email workflows
• Enable marketers to launch campaigns faster through reusable systems and automation
• Balance speed (quick tests) with scalability (systems that can be reused)
• Embed AI into Marketing Workflows
• Partner with marketers to identify high-leverage use cases for AI in campaigns
• Build and deploy AI-driven systems for:
• Creative generation and testing
• Personalization across channels
• Outbound messaging and sequencing
• Turn one-off experiments into repeatable campaign infrastructure
• Own Experimentation with Marketing
• Co-design and implement experiments across paid, SEO, lifecycle, and web
• Build tooling to track performance, attribution, and testing outcomes
• Enable faster, data-driven iteration across campaigns

Audience, Segmentation & Personalization

• Partner with marketers to define target audiences and ICP segments
• Build systems to dynamically segment, enrich, and activate audiences across channels
• Enable real-time personalization across the funnel

• Marketing Data & Performance
• Ensure clean data flows from marketing channels into CRM and analytics systems
• Build dashboards and reporting layers for campaign performance and funnel metrics
• Improve visibility into CAC, conversion rates, and pipeline generation 

What you’ll bring:

Technical Skills

• Strong programming ability (Python, JavaScript, or similar)
• Experience working with APIs, automation frameworks, and event-driven systems
• Strong SQL skills and experience with data warehouses (Snowflake, BigQuery, etc.)
• Experience integrating tools like Salesforce, HubSpot, Segment, Webflow, etc.
• Experience deploying AI/LLM workflows into production
• Marketing Systems Experience
• Experience working closely with marketing teams to build and launch campaigns
• Strong understanding of paid media, SEO, lifecycle marketing, and web conversion flows
• Experience building systems that directly support campaign execution and optimization
• Mindset
• Thinks like a marketer, builds like an engineer
• Optimizes for speed, iteration, and measurable impact
• Focused on pipeline and revenue outcomes, not just outputs
• Defaults to automation and scalable systems over manual work

About you:

• 5+ years in growth engineering, marketing engineering, or technical growth roles, with experience building systems that support marketing and acquisition.
• Strong ability to partner with marketers to design and launch campaigns, and translate those into scalable systems and automation.
• Proficiency in SQL and at least one programming language (e.g., Python, JavaScript), with experience building scripts, workflows, or internal tools.
• Experience working with APIs, data pipelines, and integrating marketing tools (e.g., Salesforce, HubSpot, Segment).
• Experience applying AI/LLMs to automate or scale marketing workflows (e.g., content generation, personalization, outbound).
• Solid understanding of paid media, SEO, lifecycle marketing, and experimentation frameworks.
• Strong analytical skills with experience in testing, attribution, and performance measurement.
• Entrepreneurial mindset: thrives in fast-paced, test-and-learn environments with a bias toward speed and execution.
  
  

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrolment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn’t work behind a desk and needs enterprise-grade software at their fingertips.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Mission

Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.

What streaming services have done for audio entertainment, we’re doing for audio information. And whatever we’re doing seems to be working. We’re #1 in our category, and experiencing exponential growth.

Overview

We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify’s product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.

What You’ll Do

• Collaborate with Speechify’s Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK
• Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms
• Ship cloud functions, lightweight backend services, and jobs using Kotlin

An Ideal Candidate Should Have

• Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.
• Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Preferred Tech Stack:
  • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform) 
  • Prior experience with GCP is a plus

What We Offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Senior Solutions Engineer, Raleigh, NC

• What you'll do as a Senior Solutions Engineer

  The Pre-Sales Solution Engineering organization owns the technical sales of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds including but not limited to Sales Consultants, Technical Consultants, Technical Support and Program Managers. 

  You are a customer facing technologist within the Cloudflare Solutions Engineering team. You have experience in working in a pre-sales or other technical customer facing role supporting large enterprise accounts or acquiring new enterprise customers, as well as excellent verbal and written communication skills suited to explain the benefits of CloudFlare products and services to existing and potential customers. In this role you will be responsible for partnering with the sales team to understand customer requirements and provide sales support, prepare and deliver technical presentations and demos explaining the benefits of Cloudflare products to existing and potential customers, and run proof of concept trials for customers.

  Specifically, we are looking for you to:

  • Identify and map customer initiatives and business problems to Cloudflare solutions
  • Build relationships and technical champions within customer accounts
  • Develop and present customer presentations at every Enterprise Customer’s organization level
  • Lead demo and proof-of-concept activities for Cloudflare prospects and customers
  • Demonstrate your expertise of Cloudflare with your peers  through the creation of professional content, including white papers, blog posts and other knowledge sharing activities
  • Represent and evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise.
  • Apply in-depth vertical knowledge or domain expertise. Advise on best practices.

  Basic Requirements

  • Previous experience as a Solutions Engineer or other customer facing technical role with CDN, Security, Networking or SaaS
  • Solid communication, written and presentation skills
  • Ability to work on several projects and activities concurrently
  • Highly driven individuals that are curious, team players and work with a sense of urgency
  • Bachelor’s Degree or equivalent in relevant work experience
  • The role requires up to 50% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates.

   

  Examples of one or more desirable skills, knowledge and experience

  • Fundamental understanding of customer network and/or application architectures. 
  • Detailed understanding of workflow from user to application including hybrid architectures with Azure, AWS, GCP.
  • Understanding, knowledge or experience of application and/or network security 
  • Understanding, knowledge or experiences with SaaS application environments
  • Understanding, knowledge or experience with VPN and remote access challenges
  • Understanding, knowledge or experience with SIEM and log analytics platforms 
  • Client OS fundamentals and software distribution

  Other desirable skills areas include:

  • Experience interacting with senior level/executives to communicate a message of network and security transformation
  • Routing, subnetting, split tunnels. SD-WAN, local internet breakout
  • End user and application security risks - DDoS, malware, phishing, viruses
  • Knowledge of competitive market  around CDN providers and internet security technologies

Relay, a Raleigh-based high growth company, is looking to change the way we communicate. We’re on a mission that matters, and we're hiring for a Solutions Engineer who will thrive in a dynamic high-growth environment.

Frontline workers are the lifeblood of our economy, and we're building the cloud platform that makes them better, faster and safer than ever before. Our cloud solution offers a data driven approach to frontline work through real time communications, real time location information and powerful real time data and insights. Here at Relay, we've designed, built and launched an entirely new product category and we're disrupting the handheld radio industry.

The Solutions team is central to our revenue growth and customer value strategy, serving as the technical experts for our most important strategic sales opportunities. Our mission is to design innovative, AI-driven solutions that transform complex business problems, showcase the power of the Relay SaaS platform and its advanced AI capabilities for large prospective clients, and accelerate deals by expertly navigating technical diligence and removing IT or technical roadblocks. 

Position Overview:

As a Solutions Engineer specializing in Frontline Business Transformation, you will be a key technical member on the Solutions team, working directly with prospective and existing enterprise customers. You will leverage deep technical expertise and business acumen to architect and implement sophisticated AI-driven solutions, demonstrating how Relay's platform drives significant business transformation, both pre- and post-sale. You will play a crucial role in the technical pre-sales cycle, from initial discovery and design to hands-on technical POC creation and demo, with a particular focus on pioneering new and emerging AI-powered solutions. You are a trusted technical advisor, adept at handling complex requirements, overcoming objections, and ensuring our most strategic customers derive maximum value and achieve transformative outcomes from our AI offerings by actively participating in their deployment and initial operationalization.

Key Responsibilities:

• Strategic Pre-Sales & Hands-On AI Solution Architecture:
• Partner with assigned Business Development and Enterprise Sales teams to gain a deep understanding of their business goals, complex technical landscapes, and critical pain points, identifying opportunities for AI-driven transformation.
• Design and architect robust, scalable, and innovative AI solutions using our core product suite and APIs, tailored to specific customer needs and demonstrating significant value through AI-powered business process re-engineering.
• Develop and deliver highly customized, compelling product demonstrations and technical presentations that effectively communicate the value and technical feasibility of AI-driven solutions to diverse audiences, including C-suite and IT leadership.
• Lead the development, hands-on implementation, and management of Proof-of-Concept (PoC) solutions to validate technical requirements and showcase the transformative power of Relay's AI capabilities in complex scenarios
• Technical Sales Leader:
• Act as the primary technical contact and trusted advisor to prospective customers during strategic sales cycles, guiding them through technical evaluations and platform deployments.
• Lead and manage the technical diligence process, expertly addressing intricate technical questions, security inquiries (RFIs/RFPs, security questionnaires), and integration challenges related to AI deployments, leveraging internal Security/Support for standard items.
• Proactively identify, address, and overcome technical objections, securing technical validation and buy-in from key customer stakeholders, including IT and leadership, regarding AI solution adoption.
• Provide significant technical contributions to proposals, Statements of Work (SOWs), and commercial negotiations, emphasizing the value of AI-driven transformation.
• Drive the initial implementation and configuration of "emerging solutions" (e.g., initial integrations using new AI APIs or cutting-edge AI models) directly with customers, ensuring successful deployment and initial operationalization.
• Enablement & Knowledge Transfer:
• Meticulously document designed AI solution architectures, including critical configurations, API utilization for AI integrations, and integration points defined during pre-sales.
• Conduct thorough handover sessions to Customer Success and longer-term Implementation/Operations teams for standardized AI solutions, ensuring they have the necessary technical context and design rationale.
• Serve as a point of escalation for implementation and post-deployment teams.
• Provide direct support and optimization for "emerging solutions" until they become standardized and transitionable to Operations.
• Cross-Functional Influence & Enablement:
• Proactively engage and influence cross-functionally to create revenue momentum across Product Management, Operations, Marketing and Sales, specifically focusing on AI and business transformation.
• Synthesize and deliver valuable field feedback to Product Management regarding strategic customer needs for feature gaps, and usability to influence roadmap direction.
• Partner with Operations to develop robust playbooks for onboarding and supporting novel customer solutions.
• Collaborate with Security and Support teams to equip them with the knowledge needed for routine technical and security questionnaires related to implementations.
• Develop technical cheat sheets and one-pagers focused on AI capabilities and business transformation for BD and Enterprise sales teams.
• Collaborate with Marketing on technical content generation (e.g., whitepapers on AI use cases, case studies and conference talks) as needed.

Qualifications:

• Experience (e.g., 1-3+ years) in a customer-facing technical role such as Forward Deployed Engineer, Sales Engineer, or Technical Analyst, preferably within an enterprise software or SaaS environment with a focus on AI, or data science solutions.
• Demonstrated ability to understand complex business challenges and architect sophisticated, AI-driven technical solutions using a SaaS platform's core features and APIs to achieve business transformation.
• Strong experience designing, implementing, and delivering compelling technical demonstrations and presentations focused on AI capabilities and their business impact to both technical and business audiences.
• Experience leading technical diligence processes for AI-driven solutions, including responding to RFPs/RFIs, security questionnaires, and technical objections related to AI.
• Hands-on ability to build, implement, and manage Proof-of-Concept solutions leveraging modern web technologies and AI/ML frameworks.
• Excellent communication, interpersonal, and collaboration skills, with an ability to clearly articulate the value of AI-driven workflows.
• Strong problem-solving skills and the ability to navigate ambiguity, particularly in the evolving AI landscape.
• Experience working effectively with business development and enterprise sales teams and engaging directly with large prospective customers to drive AI adoption and ensure successful initial deployments.
• Ability to translate complex technical AI concepts into clear, understandable language for various stakeholders, including C-suite executives.
• Bachelor's degree in Computer Science, Engineering or a related technical field, or equivalent practical experience.

Travel:

• Up to 50% domestic travel to meet with prospective customers and support sales and initial implementation engagements, particularly for strategic AI opportunities.

About us: Relay culture, benefits & perks:

First and foremost, our culture hinges on Relayers getting LIT up in an environment that fosters learning, impact, and teamwork (LIT) where we can do the best work in our lives. We call this BWIML (pronounced bee wimmel = Best Work In My Life)!

It's truly amazing what engaged team members can achieve together. Our ever-evolving list of benefits and perks means you'll be able to integrate work into your whole life, focus on health, perform impactful work, grow and learn in your role, look after yourself/your family, and invest in your future. 

At Relay, we offer...

• 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability, and Life Insurance benefits for you and those who depend on you
• Generous Paid Time Off
• 401(K) Savings Plan + Company Match
• Baby Cash Reward + Paid Parental Leave
• Wellness Perks, including a world-class onsite fitness center with instructor-led classes + locker room, as well as endless outdoor amenities, whether tennis, basketball, cycling, or pickleball is your jam
• Free Snacks and Fun Times
• Latest tech, standing desks, and all the accessories and software you need to succeed in your role

Please note this role is based onsite at our HQ in Raleigh, NC, with up to 50% travel 

Target RWE is seeking a Senior AI/ML Engineer to join our Technology team and help shape the next generation of real-world evidence solutions. In this hands-on role, you will design, develop, and deploy scalable machine learning systems — with a particular focus on large language model (LLM) applications. These systems enable our researchers, statisticians, and clinical teams to extract deeper insights from complex healthcare data. Your work will directly support Target RWE’s mission of advancing clinical research and informing better healthcare decisions at scale.

This is a highly collaborative position. You will partner closely with software engineers, data scientists, research scientists, and product managers to build high-performing, reliable, and scalable ML-native platforms. You will also serve as a technical leader within the Engineering team, helping cultivate a strong ML engineering culture and staying at the forefront of rapidly evolving AI technologies. This role reports to the Director of Engineering.

This is a role for someone who thrives at the intersection of cutting-edge AI research and production-grade engineering. The right fit is someone who can translate state-of-the-art methods into durable, enterprise-ready systems while understanding the requirements of clinical research. This is an exceptional opportunity for someone excited about applying AI to transform how clinical evidence is generated and used.

What You’ll Do

• Design, develop, and deploy scalable ML software systems to address large-scale analytical challenges in healthcare and real-world evidence generation.
• Translate state-of-the-art LLM research — both internally developed and from the broader research community — into production-ready solutions that deliver measurable value for our customers and internal teams.
• Work with complex, large-scale, real-world clinical data (structured and unstructured) in a cloud-based environment, ensuring quality and reliability across the data pipeline.
• Develop methods and features to ensure high-quality production model results, including drift detection, performance degradation monitoring, and observability tooling.
• Collaborate with software engineers, research scientists, and product teams to build ML-native enterprise platforms, ensuring scalability, efficiency, and reliability at every layer.
• Ensure robust monitoring, logging, and error handling for all deployed ML systems.
• Stay current on the latest advancements in machine learning and AI, and proactively identify opportunities to apply relevant innovations to Target RWE’s platform.
• Cultivate a strong ML engineering culture across the organization, contributing to best practices, code reviews, documentation, and technical mentorship.
• Partner with cross-functional stakeholders to translate complex technical concepts and model outputs into clear, actionable insights for non-technical audiences.

What You’ll Bring

• 5+ years of experience in backend and cloud platform software development, with the flexibility to traverse the stack when necessary.
• Fluency in Python.
• Strong familiarity with modern ML and LLM techniques, frameworks, and tooling.
• Demonstrated experience developing and maintaining high performing, scalable, data-centric enterprise software products.
• Strong problem-solving skills and meticulous attention to detail in technical design, implementation, and documentation.
• Excellent communication skills, with the ability to clearly articulate complex technical concepts to non-technical stakeholders.
• Collaborative team player who thrives in a cross-functional environment alongside engineers, researchers, and product managers.
• Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related field, or equivalent practical experience.

Nice to Have 

• Experience in 0-to-1 development of end-to-end ML systems, including design, training, inference, deployment, and monitoring.
• Hands-on experience with LLMs in production environments, including fine-tuning, prompt engineering, or retrieval-augmented generation (RAG).
• Experience building the plumbing necessary for RAG-based approaches, including data vectorization, vector stores, and various search methodologies.
• Background in healthcare, clinical informatics, or life sciences, with familiarity with real-world clinical data sources (EHR, claims, registries).

If you are ready to be part of a team where your work truly matters - where your expertise is valued, your growth is supported and your contributions help shape the future of healthcare, Target RWE is the place for you. We’re building something meaningful together, and we’d love for you to be a part of it. 

What we offer you

• Hybrid work — 3 days/week in our brand-new office!
• Comprehensive health, dental, and vision for you and your family
• 401(k) with company match
• Generous PTO and company holidays
• Paid parental leave 

At Target RWE, our mission is driven by a deep commitment to people—whether it’s the patients we serve, the partners we collaborate with, or the dedicated team members who power our work. As a purpose-driven organization, we leverage real-world data to advance clinical research and inform better healthcare decisions. We foster a collaborative environment where every voice is heard, every idea has an impact, and every contribution helps improve lives. If you're seeking a place where your work truly matters, join us to advance science. 

We are seeking a talented Data Engineer to join our Technology team. In this role, you will develop, create, and modify computer application software and databases to drive operational efficiency and improve business processes. You will collaborate closely with stakeholders to analyze user needs, design custom software solutions, and implement scalable, reliable applications that support Target RWE’s mission.

What You’ll Do

• Design and implement data pipelines and software solutions that promote operational efficiency and scalability.
• Analyze business requirements and work with stakeholders to translate needs into technical solutions.
• Write clean, maintainable code primarily in Python, with a strong emphasis on SQL for data manipulation and transformation.
• Support and optimize cloud-based data infrastructure (AWS preferred).
• Develop and modify databases to support internal applications.
• Collaborate with operations and product teams to support deployment, testing, and maintenance.
• Help troubleshoot production issues and contribute to ongoing improvement efforts.
• Stay up to date on relevant tools, technologies, and best practices.

What You’ll Bring

• 3+ years of software development experience, ideally in data engineering, data platform development, or backend systems.
• Strong proficiency in SQL and Python.
• Experience with cloud platforms (AWS, GCP, or Azure) and working in cloud-native environments.
• Familiarity with version control and CI/CD tools (e.g., GitLab, GitHub Actions).
• Strong problem-solving and communication skills.
• Ability to work independently and manage tasks with moderate supervision.

Nice to Have 

• Experience working with or developing machine learning pipelines or models.
• Exposure to Generative AI or LLM frameworks (e.g., Langchain, LangGraph).
• Knowledge of distributed computing concepts or tools (e.g., Spark, Dask).
• Background in healthcare, life sciences, or clinical data.
• Bachelor’s degree in computer science, engineering, or a related field (or equivalent practical experience).

If you are ready to be part of a team where your work truly matters - where your expertise is valued, your growth is supported and your contributions help shape the future of healthcare, Target RWE is the place for you. We’re building something meaningful together, and we’d love for you to be a part of it. 

What we offer you

• Hybrid work — 3 days/week in our brand-new office!
• Comprehensive health, dental, and vision for you and your family
• 401(k) with company match
• Generous PTO and company holidays
• Paid parental leave 

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

Overview

The Cloud Engineering team in the Platform Engineering organization operates to build a highly available, secure, and scalable cloud infrastructure.

As an Infrastructure Engineer on this team, you ensure that our cloud infrastructure platform is continuously improved, secure, and scaled to meet our clients' needs.  Your responsibilities include creating, monitoring, and automating cloud infrastructure and pipelines, collaborating with engineering teams, security and other platform teams to deliver highly reliable and secure offerings, and providing support for existing solutions and consulting on how to automate their workloads on cloud infrastructure. From code, to compile, to test, to deployment, you are responsible for the software lifecycle beyond just writing code.   In this role, you support and operate a physical datacenter located in Raleigh, North Carolina.

Responsibilities

• Support and operate physical datacenter infrastructure, including servers, storage, networking, and rack-and-stack activities.
• Manage and maintain VMware vSphere / ESXi environments, including host builds, upgrades, patching, and troubleshooting.
• Administer enterprise storage platforms such as Pure Storage and/or NetApp, including provisioning, snapshots, replication, and performance monitoring.
• Perform hardware lifecycle activities: installs, replacements, firmware upgrades, and decommissioning.
• Participate in planned maintenance, change control, and incident response for datacenter systems.
• Build infrastructure-as-code software and other tools providing a foundation for software teams to rapidly build large scale cloud systems.
• Establish a golden AMI pipeline and maintain a continuous patching schedule for all cloud resources.
• Operationalize the resiliency and disaster recovery processes for IaaS landscape.
• Automation of key operating and security processes in IaaS workloads.
• Infrastructure management via Configuration Management platform to ensure security and full stack automation for applications, drive the use of the platform and standards for all applications.
• Drive investigation and resolution of security incidents impacting cloud infrastructure.
• Work closely with security team to address vulnerabilities, evidence gathering and securing our infrastructure.
• Handle the security hardening efforts for major OS distributions to ensure overall compliance and a streamlined service for internal clients.
• Participate in the rotating on-call schedule. Ensure that user emergencies, platform alerts, and support requests are addressed.
• Identify and solve problems in cloud and hybrid environments and the ability to create and implement a new solution from scratch.
• Mentor and develop less experienced engineers.

Qualifications 

Minimum Qualifications  

• 3+ years’ hands-on experience working in a physical datacenter environment.
• Minimum of 2 days on-site in our data center, additional may be required based on business needs.
• Based in the Raleigh-Durham (RDU) area, North Carolina.
• Strong experience with VMware (vSphere / ESXi) in a production setting.
• Experience administering enterprise storage platforms, preferably Pure Storage and/or NetApp.
• Familiarity with server hardware (Dell, HPE, or similar), RAID, BIOS/firmware management.
• Experience following change management and operational best practices.
• Knowledge and experience of high availability and scalability.
• Experience with AWS foundations, including computer, networking, storage, and security.
• Experience architecting containerization solutions in cloud environments like ECS or EKS.
• A strong background in systems engineering, especially with tools like Docker and Kubernetes in Linux and containerized environments
• Expertise in implementing content delivery solutions at the edge.
• A thorough understanding of IAM roles, access management, DNS, load balancing, routing, firewalls, and monitoring tools for cloud and hybrid environments
• Experience deploying and supporting AWS network services, including VPC, Subnets, Route Tables, NACLs, Security Groups, TGW, GWLB, VPC Endpoints, Route53.
• Knowledge of AWS compute, data sources, security technologies, services including EC2, S3, IAM, ECS, EKS, Load Balancers, SCP, RAM, CloudWatch, CloudTrail, WAF.
• Experience architecting and securing regulated enterprise-class cloud services with compliance frameworks like SOC2, NIST, and ISO.
• Experience with logging and monitoring systems like Datadog and Cloudwatch.
• Familiarity and ability to diagnose large systems - how they work and can be operated on a large scale, edge cases, failure modes, behaviors.
• Proficient in writing code/scripting in languages like.
• Automation of infrastructure with CDK, Terraform, and Ansible, as well as containerization using EKS or ECS.
• Ability to diagnose complex distributed systems problems whether it be system, network or code.
  
  

Preferred Qualifications 

• You have a bachelor's degree, or higher, in Computer Science or related field.
• You are capable of operating in a highly collaborative/Agile environment with other team members as well as all software engineering.
• You have the ability to operate independently and self-prioritize work. You are a team player, and an exceptional communicator.
• You enjoy learning new technologies and help foster a collegial environment of continuous improvement and innovation.

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

We believe in transparency and fairness in our compensation practices.

For this position, the expected base pay range is: $100,000-$145,000 per year. 

This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.

For this position, the expected discretionary bonus is 10% of the annual base salary.

 Benefits 

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

Overview

At Rithum the Database Reliability Engineering (DBRE) team is responsible for the availability, reliability, and observability of all database systems. We rely heavily on automation to reduce manual work and are always looking for ways to improve our processes. We currently Manage and optimize a large-scale SQL Server environment spanning hundreds of instances across hybrid infrastructure (onprem VMware and AWS), as well as installations of various relational and NoSQL database platforms including MongoDB, DynamoDB, Elasticsearch, MySQL, Postgres, and Redis. These database systems touch all aspects of the business. On the DBRE team, we have a strong culture of curiosity, honesty, and a love of collaboration and constant learning.  

As a Senior Database Reliability Engineer, you are expected to embody these values and help foster them among your fellow team members. You are responsible for managing a variety of database systems and designing and leading your own projects with a highly technical approach.

Responsibilities

• Ensure maximum availability and reliability of mission-critical database systems across hybrid infrastructure.
• Design, implement, and maintain SQL Server Always-on Availability Groups, clustering, and replication topologies. Constantly improve the observability of all database systems.
• Lead major database upgrade initiatives and modernization efforts. Support other engineers and teams in their use of database systems.
• Continuously enhance observability using telemetry, performance analysis, and proactive monitoring.
• Continuously enhance processes through automation. Automate operational workflows using PowerShell, Python, and CI/CD tooling.
• Ensure all data is protected and secure
• Participate in our on-call rotation
• Troubleshoot and tune high-load production systems, including complex performance and replication issues.
• Lead technical response during high-severity incidents and conduct root cause analysis.
• Ensure database security, backup integrity, and disaster recovery readiness.
• Contribute to the development of best practices for database engineering and reliability.
• Collaborate cross-functionally to design scalable, resilient data architectures.
• Mentor team members and contribute to engineering best practices.

Qualifications 

Minimum Qualifications  

• 3+ years of hands-on experience managing database systems
• Basic understanding of multi-tenant, database-driven applications
• Familiarity with common data storage technologies and use cases
• Proficiency in a common high-level language such as PowerShell or Python
• Design, implement, and support SQL Server Always On Availability Groups, clustering, and transactional replication
• Lead and execute major upgrade initiatives (e.g., SQL Server version upgrades, compatibilitylevel transitions)
• Own disaster recovery validation and failover strategy execution
• Investigate and resolve complex replication and distribution database failures

Preferred Qualifications 

• 5+ years of hands-on experience administering production database systems at scale
• Bachelor’s degree in a related field
• Experience with database high-availability technologies
• Experience with MongoDB (including replica sets and Atlas), DynamoDB, or other distributed NoSQL platforms
• Familiarity with cloud-native database architectures (AWS preferred)
• Exposure to data platform modernization initiatives (e.g., migration to newer engine versions, consolidation, cloud adoption)
• Knowledge of relational database design concepts in an OLTP environment
• Experience managing database systems in a cloud environment
• Strong problem-solving and analytical skills
• Excellent communication and teamwork abilities
• Commitment to continuous learning and professional development

 Travel Required  

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

We believe in transparency and fairness in our compensation practices.

For this position, the expected base pay range is: $90,000-$140,000 per year. 

This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.

For this position, the expected discretionary bonus is 10% of the annual base salary.

 Benefits 

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

Overview

The Cloud Engineering team in the Platform Engineering organization operates to build a highly available, secure, and scalable cloud infrastructure.

As an Infrastructure Engineer on this team, you ensure that our cloud infrastructure platform is continuously improved, secure, and scaled to meet our clients' needs.  Your responsibilities include creating, monitoring, and automating cloud infrastructure and pipelines, collaborating with engineering teams, security and other platform teams to deliver highly reliable and secure offerings, and providing support for existing solutions and consulting on how to automate their workloads on cloud infrastructure. From code, to compile, to test, to deployment, you are responsible for the software lifecycle beyond just writing code.   In this role, you support and operate a physical datacenter located in Raleigh, North Carolina.

Responsibilities

• Support and operate physical datacenter infrastructure, including servers, storage, networking, and rack-and-stack activities.
• Manage and maintain VMware vSphere / ESXi environments, including host builds, upgrades, patching, and troubleshooting.
• Administer enterprise storage platforms such as Pure Storage and/or NetApp, including provisioning, snapshots, replication, and performance monitoring.
• Perform hardware lifecycle activities: installs, replacements, firmware upgrades, and decommissioning.
• Participate in planned maintenance, change control, and incident response for datacenter systems.
• Build infrastructure-as-code software and other tools providing a foundation for software teams to rapidly build large scale cloud systems.
• Establish a golden AMI pipeline and maintain a continuous patching schedule for all cloud resources.
• Operationalize the resiliency and disaster recovery processes for IaaS landscape.
• Automation of key operating and security processes in IaaS workloads.
• Infrastructure management via Configuration Management platform to ensure security and full stack automation for applications, drive the use of the platform and standards for all applications.
• Drive investigation and resolution of security incidents impacting cloud infrastructure.
• Work closely with security team to address vulnerabilities, evidence gathering and securing our infrastructure.
• Handle the security hardening efforts for major OS distributions to ensure overall compliance and a streamlined service for internal clients.
• Participate in the rotating on-call schedule. Ensure that user emergencies, platform alerts, and support requests are addressed.
• Identify and solve problems in cloud and hybrid environments and the ability to create and implement a new solution from scratch.
• Mentor and develop less experienced engineers.

Qualifications 

Minimum Qualifications  

• 3+ years’ hands-on experience working in a physical datacenter environment.
• Minimum of 2 days on-site in our data center, additional may be required based on business needs.
• Based in the Raleigh-Durham (RDU) area, North Carolina.
• Strong experience with VMware (vSphere / ESXi) in a production setting.
• Experience administering enterprise storage platforms, preferably Pure Storage and/or NetApp.
• Familiarity with server hardware (Dell, HPE, or similar), RAID, BIOS/firmware management.
• Experience following change management and operational best practices.
• Knowledge and experience of high availability and scalability.
• Experience with AWS foundations, including computer, networking, storage, and security.
• Experience architecting containerization solutions in cloud environments like ECS or EKS.
• A strong background in systems engineering, especially with tools like Docker and Kubernetes in Linux and containerized environments
• Expertise in implementing content delivery solutions at the edge.
• A thorough understanding of IAM roles, access management, DNS, load balancing, routing, firewalls, and monitoring tools for cloud and hybrid environments
• Experience deploying and supporting AWS network services, including VPC, Subnets, Route Tables, NACLs, Security Groups, TGW, GWLB, VPC Endpoints, Route53.
• Knowledge of AWS compute, data sources, security technologies, services including EC2, S3, IAM, ECS, EKS, Load Balancers, SCP, RAM, CloudWatch, CloudTrail, WAF.
• Experience architecting and securing regulated enterprise-class cloud services with compliance frameworks like SOC2, NIST, and ISO.
• Experience with logging and monitoring systems like Datadog and Cloudwatch.
• Familiarity and ability to diagnose large systems - how they work and can be operated on a large scale, edge cases, failure modes, behaviors.
• Proficient in writing code/scripting in languages like.
• Automation of infrastructure with CDK, Terraform, and Ansible, as well as containerization using EKS or ECS.
• Ability to diagnose complex distributed systems problems whether it be system, network or code.
  
  

Preferred Qualifications 

• You have a bachelor's degree, or higher, in Computer Science or related field.
• You are capable of operating in a highly collaborative/Agile environment with other team members as well as all software engineering.
• You have the ability to operate independently and self-prioritize work. You are a team player, and an exceptional communicator.
• You enjoy learning new technologies and help foster a collegial environment of continuous improvement and innovation.

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

We believe in transparency and fairness in our compensation practices.

For this position, the expected base pay range is: $100,000-$145,000 per year. 

This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.

For this position, the expected discretionary bonus is 10% of the annual base salary.

 Benefits 

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Company Profile:
CaptiveAire is the nation's leading manufacturer of commercial kitchen ventilation systems, and now provides a complete solution of fans, heaters, ductwork and HVAC equipment. For over 40 years, we've led the industry with innovative technologies, unmatched service, competitive pricing, and rapid lead times.

CaptiveAire maintains a network of over 90 sales offices in the U.S. and Canada and six strategically located manufacturing plants in North Carolina, Iowa, Oklahoma, California, Pennsylvania and Florida.

Job Description

CaptiveAire is looking for a strong Senior Software Engineer to join the CASLink team onsite at our corporate location in Raleigh. CASLink is an IoT Solution serving as CaptiveAire's proprietary Building Management System.  This role requires an expert .Net Software Engineer with extensive experience in distributed applications.

 Responsibilities

• Contribute to the development, design, and maintenance of Microservices and REST APIs.
• Assist in upgrading Microservices and REST APIs from .Net Framework to the latest .Net.
• Assist in converting Microservices to Microsoft Orleans where applicable.
• Assist in upgrading infrastructure such as RabbitMQ, MongoDB, SQL Server when required.
• Design and code new Features.
• Assist in expanding on or rewriting existing Features where necessary.
• Diagnose and resolve performance issues.

Requirements

• 15+ years overall software development experience
• 10+ years C#
• Experience in highly concurrent, distributed, and event-driven applications
• Microservices
• Messaging/Streaming technologies (RabbitMQ or comparable)
• RESTful APIs
• Document DBs (MongoDB or comparable)
• Microsoft SQL Server
• Cloud platforms (Microsoft Azure or comparable)
• Hybrid Cloud applications
• Version control systems (Git or comparable)
• CICD (TeamCity, Octopus Deploy or comparable)

Preferred Experience

• Actor frameworks (Microsoft Orleans, Dapr, or comparable).
• Web socket technologies (SignalR or comparable).
• Metadata driven applications.
• Identity solutions (IdPs, OAuth, OIDC, SAML).

Bonus Skills

• Linux
• Docker
• Kubernetes
• Azure IoT Hub
• Azure IoT Edge
• Digital Twins
• Microsoft Fabric
• Apache Spark
• AI
• Angular
• Modbus
• BACNet
• OPC UA

Benefits:

• Paid holidays
• Paid time off (PTO) based upon tenure
• Medical, dental and vision insurance
• Disability & life insurance based upon election of medical insurance
• 401k with employer match
• Flexible spending account (FSA)
• Relocation assistance

Salary:

Competitive Salary and monthly bonus based on productivity and profits.

Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

#P1

#LI-TL1

Position Overview

ATLAS SP is seeking a Risk Technology (VP, Data & Enterprise Services) to join our Data & Enterprise Services team. This is a senior hands-on engineering role focused on delivering high-quality technology solutions supporting Market Risk, Credit/Counterparty Risk, and enterprise risk reporting.

The individual will work closely with the Risk Management organization, Front Office, and global technology teams. The VP shall understand how risk metrics are produced, validated, and consumed, and be able to analyze, and troubleshoot risk reporting issues.

This role requires strong SQL, Python, and data engineering skills, along with familiarity with market and credit risk concepts across bonds, derivatives, structured products, and loan portfolios. This is a senior individual contributor position with high ownership.

Primary Responsibilities

• Serve as the senior technical partner to Market Risk and Credit Risk teams, focusing on data and platform solutions
• Perform hands-on development in SQL and Python to support risk data pipelines, analytics, reconciliations, and reporting workflows.
• Support daily, weekly, and monthly risk reporting cycles, ensuring accuracy, completeness, and timely delivery.
• Validate and troubleshoot risk reporting issues using market data, pricing inputs, and risk factor mappings.
• Collaborate with onshore and offshore teams to enhance data quality, lineage, and reporting controls.
• Drive improvements in automation, data validation, transparency, and modernization of risk processes.

Required Qualifications and Experience

• Minimal 5+ years of hands-on technology experience supporting Market Risk, Credit Risk, or trading/risk data environments.
• Strong SQL skills (Snowflake, SQL Server, or equivalent) for analytics, modeling, and performance optimization.
• Python experience for data processing, analytics, and automation.
• Experience integrating market data, pricing data, and risk factor inputs into analytical or reporting systems.
• Hands-on experience building or supporting ETL pipelines, reconciliations, data validation checks, and reporting workflows.
• Familiarity with risk metrics such as DV01, stress testing, scenario analysis, and credit exposure concepts.
• Excellent communication skills, with ability to partner with Risk Management, Front Office, and other engineer teams.
• Bachelor’s or Master’s degree in Computer Science, Engineering, Mathematics, or a related quantitative discipline.

Preferred Qualifications and Experience

• Experience with risk platforms, pricing engines, or market data systems.
• Familiarity with structured credit or whole loan analytics.
• Experience working with cloud platforms such as Azure or Snowflake.
• Understanding of credit and market risk regulatory frameworks.
• Strong curiosity and willingness to dive deeply into data, calculation methodologies, and risk processes.

Base Salary Range

$150,000 - $210,000

At Levitate, we’re on a mission to make a real impact - for our customers, our team, and the world around us. We believe the best work comes from people who are curious, driven, and excited to grow. Our five core values guide everything we do, and we look for teammates who embody the traits that make those values come to life:

• Creating Magic ✨ You have the persistence and grit to turn ambitious ideas into remarkable outcomes.
• Showing Customer Empathy ❤️ You bring humble confidence, listening deeply, and putting customers first.
• Making Data-Driven Decisions 📊 You pair creativity with insights to make smarter, faster choices.
• Focusing on Solutions, Not Problems 🔍 You approach challenges with positivity and critical thinking, always looking for the way forward.
• Making Small Improvements Every Day 🌱 You embrace coachability and lean into discomfort to grow, improve, and drive lasting change.

Here, you won’t just do a job, you’ll help create meaningful experiences, solve real problems, and shape the future of our company.

Levitate is growing — in headcount, in locations, and in the complexity of the systems and tools that power our people and operations. We're looking for a Manager, IT Operations to lead our IT function at a critical inflection point: from a tactical, reactive support model to a strategic, proactive one.

This is a leadership role for someone who can think architecturally about systems and infrastructure, manage and develop a small team, and act as a trusted partner to the Sr. Director of Operations, SVP of Engineering, and cross-functional leadership on all things IT. You'll own our IT strategy, systems architecture, AI tooling governance, compliance posture, and day-to-day IT operations while building the team and processes that allow Levitate to scale confidently across multiple locations.

The right person for this role brings both technical depth and people leadership. You can have a credible conversation with an engineer about infrastructure decisions and turn around and translate that into clear direction for a Coordinator resolving a support ticket. You're comfortable with ambiguity, thrive in lean environments, and are energized by building something, not just maintaining it.

What You'll Own

IT Strategy & Architecture

• Define and maintain Levitate's IT systems architecture — how tools are selected, integrated, and governed across the organization
• Serve as the primary IT thought partner to the Sr. Director of Operations and collaborate closely with the SVP of Engineering on infrastructure decisions, systems integrations, and technical architecture
• Evaluate new technologies and make recommendations that balance business needs, security posture, cost, and scalability
• Own the IT roadmap, including multi-site infrastructure strategy as Levitate continues to expand across Raleigh, Toronto, and future locations

AI Tooling Governance

• Own Levitate's AI tooling strategy including access governance, departmental alignment, contract management, and ongoing evaluation of AI platforms (e.g., ChatGPT Enterprise, Claude, and emerging tools)
• Conduct regular access audits to ensure the right teams have access to the right tools, aligned with our compliance and risk tolerance
• Stay current on the AI tooling landscape and bring forward-thinking recommendations on how Levitate can use AI to operate more efficiently and securely

Security, Compliance & Risk

• Own IT's role in Levitate's SOC 2 Type 2 and HIPAA compliance programs, serving as a primary resource and technical partner to our Compliance Specialist
• Maintain and evolve our security tooling stack, including endpoint protection (CrowdStrike), access management, and identity governance
• Ensure least-privilege access principles are applied consistently across all systems and locations
• Support compliance readiness for additional frameworks as the business requires (PCI, etc.)
• Proactively assess IT risk and bring recommendations to leadership before issues escalate

Systems Ownership & Administration

• Oversee system administration across Levitate's core IT stack — including Google Workspace, Zoom, Microsoft 365, MDM, JumpCloud, and other business-critical platforms
• Own SaaS license governance including renewal management, license optimization, and vendor relationships across the IT stack
• Own hardware and asset management lifecycle: procurement, enrollment, tracking, and offboarding across all locations
• Own and evolve our IT ticketing and service management solution, ensuring the team is delivering consistent, measurable support to the business
• Define standards and documentation for IT systems, configurations, and processes so knowledge is institutional, not individual
• Own and manage the internal IT budget, including partnering with Finance and cross-functional teams on annual planning, tracking spend, and identifying opportunities to optimize and reduce ongoing recurring costs across the IT stack

People Leadership & Team Development

• Manage, coach, and develop individual contributors on the IT Operations  team
• Set clear expectations, provide regular feedback, and create development pathways that grow the team's capability over time
• Build team structure and processes that scale including clear intake, prioritization, and escalation frameworks
• As Levitate grows, partner with the Sr. Director of Operations to define and hire dedicated IT resources as needed

Cross-Functional Partnership

• Act as a systems and IT consultant to department leaders evaluating new tools or processes — providing architecture input, security review, and integration guidance
• Collaborate with HR, Finance, RevOps, and other functions to ensure systems implementations are designed well, integrated cleanly, and maintained effectively
• Partner with the SVP of Engineering to maintain clear ownership boundaries between IT operations and engineering infrastructure, ensuring alignment without duplication

What We're Looking For

Required

• 5+ years of experience in IT management, systems administration, or IT operations with at least 2 years in a people leadership or team lead role
• Demonstrated experience owning IT infrastructure and systems architecture in a multi-site or distributed environment
• Hands-on experience with endpoint security and protection platforms (CrowdStrike or equivalent)
• Strong working knowledge of Google Workspace, MDM solutions, identity and access management (JumpCloud or equivalent), and SaaS application administration
• Experience supporting compliance programs — SOC 2, HIPAA, or similar frameworks
• Proven ability to communicate technical concepts clearly to non-technical stakeholders, and to influence decisions across functions without direct authority
• Strong project management skills and comfort operating in a lean, fast-moving environment

Preferred

• Experience in a SaaS company or high-growth technology environment
• Familiarity with AI tooling governance — evaluating, managing, and auditing AI platform access across an organization
• Experience building or scaling an IT function, not just inheriting one
• Background managing IT across multiple physical locations
• Relevant certifications (CompTIA Security+, CISSP, or equivalent) a plus

Our commitment to our staff is showcased not only through our strong company culture, but also through our employee-centric benefits and programs including:

• Daily catered lunches from locally-owned restaurants and diverse snack offerings 
• Employee-led groups (run club, disc golf club, and book club, just to name a few) that bring employees with similar hobbies and interests together to inspire and build relationships
• Plentiful opportunities to volunteer with and contribute to local organizations that align with the passions of our staff
• Flexible PTO to facilitate strong work-life balance 
• Paid parental leave that provides employees with support and flexibility as they grow their families
• Extensive benefit options including healthy lifestyle reimbursement, 401(k) matching, HSA/FSA, dental, vision, and mental health coverage, and much more
• Culture Crew and Emerging Leader programs to foster employee leadership development, inclusivity, and connection through year-round trainings and events

Position Overview

ATLAS SP is seeking a Senior Software Engineer to help us build proprietary applications and data repositories to support our residential, CRE, and commercial asset finance business. The Senior Software Engineer will be a member of our experienced development team and collaborate with business stakeholders in asset finance to streamline portfolio management, collateral management, and operational efficiency.

Primary Responsibilities

• Manage a delivery team to design, code, test, and deploy enterprise software to support portfolio management for residential mortgages, commercial real estate, and consumer/commercial loans
• Collaborate with business and development teams to understand requirements, provide transparency, and maintain timelines
• Provide support for vendor and proprietary systems that have been built around our lending data management, portfolio management reporting, and servicing processes

Required Qualification and Experience

• 8+ years of experience in technical roles within financial services
• Relevant technical university degree
• Excellent oral and written communication skills
• Experience with fixed income
• Professional experience in object-oriented programing and relational databases
• Understanding of REST APIs and software design principles
• Ability to work well independently as well as collaboratively
• Results oriented and commercial

Preferred Qualification and Experience

• Experience with mortgages, commercial real estate or commercial loans
• Experience with loan finance and credit markets
• Work experience with digital transformation initiatives

Base Salary Range

$150,000 - $220,000

Relay is transforming the physical world into a searchable, actionable data asset. We’ve moved beyond "Big Radio's" analog past to build the Relay SOAR™ Platform, which treats voice and movement as the new keyboards of the enterprise. By capturing the "Human Signal," we enable frontline teams in hospitality, manufacturing, healthcare, and beyond to move from reactive chaos to proactive control, driving better outcomes.

Ranked among the fastest-growing tech companies in North America, we are looking for the next generation of "Relayers" to help us digitize the final frontier of the workforce.

Why join Relay?

• Work at the Edge of Innovation: We just secured our 100th patent. You’ll work with technologies spanning AI-driven noise suppression, real-time language translation, and advanced IoT connectivity.
• Massive Scale: Be part of a platform that processes over 1 billion data points every week. Our tech isn't just "cool"—it’s essential infrastructure for the global economy.
• LIT Culture (Learning, Impact, Teamwork): We pride ourselves on an environment where early-career professionals have a seat at the table and see their work immediately impact global brands.
• Hyper-Growth Trajectory: With 461% growth and new C-suite leaders who have led successful IPOs, you are joining a rocket ship at the perfect time.
• Best-in-Class Perks: Based in our high-tech Raleigh headquarters, you’ll enjoy 100% company-paid benefits, a 401(k) match, and a hybrid work model that balances flexibility with high-energy collaboration.

Ready to help us build the Intelligent System of Action? 

Join us in Raleigh and let’s get LIT.

About Relay

For decades, enterprise technology has focused on the 20% of workers sitting behind desks, while the 80% who power the physical economy have been left behind in an analog void. Relay is fixing the "Operational Black Hole" by providing an Intelligent System of Action (SOAR) that connects frontline teams. We are replacing disconnected legacy radios with rugged, AI-powered smart devices that run on our patented Steady Link™ network, enabling teams to communicate, stay safe, and convert voice into operational data.

As we rapidly scale and expand our enterprise footprint across Manufacturing, Steel, Food & Beverage, and Logistics, we require a highly experienced, strategic technical leader to architect, lead, and optimize our largest and most complex physical rollouts.

The Role: Your Mission

As a Senior Deployment Systems Engineer (Sr. DSE), you are the principal technical architect and quarterback for Relay’s largest, most strategic, and multi-faceted enterprise deployments. When a Tier 1 enterprise customer purchases thousands of Relay devices for a multi-site rollout, you own the technical vision, the physical infrastructure, and the overall execution strategy to ensure success.

You sit within our Solutions organization alongside Solutions Engineers (SE). While the SE secures the technical win, you design, implement, and govern the system-wide deployment. You will leverage your expertise to proactively ensure the customer's facility has the optimal power load, scalable charging infrastructure, and resilient network capacity to support our devices, and you will coordinate and set the timing of hardware delivery and software integration across multiple workstreams. Over time and as our DSE team scales, you will also mentor junior DSEs and contribute to global deployment standards. 

Key Responsibilities:

• Principal Deployment Architect & Quarterback: Serve as the overall technical project lead and decision-maker from the moment a massive, strategic deal closes through full operational deployment. You are accountable for the seamless handover from Solutions Engineering, the strategic coordination of activities with Customer Success, and the development and governance of the end-to-end implementation plan for Forward Deployed Engineering.
• Advanced Infrastructure & Network Design: Lead and conduct complex, multi-site audits and deep-dive technical assessments to validate the customer's enterprise IT and physical infrastructure readiness. This includes expert-level assessment of Wi-Fi 6 and cellular network capacity for Relay's Steady Link™ technology (simultaneous redundant Cell + Wi-Fi connectivity), providing authoritative guidance on sophisticated firewall configurations (e.g., policy-based routing, QoS), and conducting precise electrical engineering calculations for installing high-density, massive charging stations.
• Strategic Technical Resource Direction: Strategically identify, scope, and direct custom software development requirements (e.g., integrating Relay with a customer's ERP, WMS, or bespoke IoT sensors). As we scale, the vision is that you will deploy, mentor, and oversee our to be hired Forward Deployed Engineers (FDEs) to execute complex coding, ensuring their work is architecturally sound and perfectly aligned with the physical rollout timeline and customers' overall operational goals.
• Global Hardware Logistics & Staging Oversight: Collaborate strategically with our Supply Chain team to establish and govern provisioning, staging, and shipping protocols for thousands of MIL-STD 810H, IP68/69K devices, ensuring consistent, on-time delivery and meeting or exceeding our demanding 48-hour operational SLAs.
• Establish and Govern the Onboarding Center of Excellence (CoE): Take a foundational, leadership role in scaling our Onboarding CoE. You will author, review, and govern repeatable technical deployment playbooks, standards, and best practices that significantly optimize Time-to-Value (TTV) and drive down COGS across diverse and challenging segments like Steel, Specialty Logistics, and Hospitality, and be responsible for the technical training of the Solutions team.

Who You Are / What You'll Need:

• Deep Systems Architecture & Governance Expertise (8+ years): You possess a veteran-level, holistic understanding of complex enterprise networking (including expert-level knowledge of Wi-Fi 6, advanced Cellular Systems like DAS/Small Cell, Private and Public Wireless, RF propagation modeling, MAC whitelisting/802.1X, and complex firewall/network policy management) and physical facility infrastructure (power load distribution, industrial low-voltage cabling standards).
• The Principal Quarterback Mindset & Program Management: You are a proven master of high-stakes, multi-million dollar program logistics and project governance. You can look at a complex, global deployment involving hardware manufacturing, bespoke software integration, and significant physical construction, and architecturally align all moving parts to a consolidated, risk-mitigated "Go-Live" date.
• Executive Presence and Technical Authority: You are equally comfortable and credible putting on a hard hat to lead a technical walk-through at a steel mill with a VP of Operations, as you are sitting in a boardroom strategically defining security and network protocols with a CISO or IT Director.
• Massive Scale Hardware / IoT Deployment Experience: Extensive and demonstrated experience architecting and executing the deployment of physical hardware, industrial AV equipment, enterprise networking gear, or complex IoT sensor networks at a massive, multi-site scale.
• Advanced Cross-Functional Leadership & Fluency: You are a diplomatic leader who can draw clear, accountable boundaries. You have the judgment to know when a systemic problem requires a Principal FDE (software/code architecture) vs. when it requires the CS team (user adoption and workflow training), and you take ownership of driving the resolution through the appropriate channels.

About us: Relay culture, benefits & perks:

Our culture hinges on Relayers getting LIT up in an environment that fosters learning, impact, and teamwork (LIT) where we can *CHASE* the best work in our lives. We call this BWIML (pronounced bee wimmel = Best Work In My Life)!

It's truly amazing what engaged team members can achieve together. Our ever-evolving list of benefits and perks means you'll be able to integrate work into your whole life, focus on health, perform impactful work, grow and learn in your role, look after yourself/your family, and invest in your future. 

At Relay, we offer...

• 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability, and Life Insurance benefits for you and those who depend on you
• Generous Paid Time Off
• 401(K) Savings Plan + Company Match
• Baby Cash Reward + Paid Parental Leave
• Wellness Perks, including a world-class onsite fitness center with instructor-led classes + locker room, as well as endless outdoor amenities, whether tennis, basketball, cycling, or pickleball is your jam
• Free Snacks and Fun Times
• Latest tech, standing desks, and all the accessories and software you need to succeed in your role

Ready to build something great with us? We can't wait to hear from you.

Join Us On-Site in Raleigh!

At Relay, we're building something special, and we believe our relationships with each other and our customers are the foundation of our success. This is an in-person role, based in our Raleigh, NC HQ, and you can expect ~50% travel for this role.

Role Description

• As an Senior Value Engineer specializing in the Energy Sector, you are pushing the envelope in solving business-critical problems for our strategic customers across utilities, oil & gas, and renewable energy. You will be working with our most strategic energy clients, understanding their unique objectives—from grid modernization and asset lifecycle management to navigating the energy transition—and building Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI, and Databricks.
  
  With Celonis’ Process Intelligence (PI) platform, we feed operational context to AI so it understands our customers’ complex business realities (bridging IT and OT systems) and enables them to industrialize AI, unlocking real ROI on deployments at scale. You will prototype these solutions, demonstrate their value to Energy Executives, and ensure successful implementation, adoption, and value realization in order to increase the footprint of Celonis across the global energy landscape.

Key Responsibilities:

• AI Discovery & Solutioning: Understand energy customers' AI strategy and sector-specific challenges (e.g., predictive maintenance, outage management, supply chain resilience, or regulatory compliance). As a Celonis product and energy domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle.

• Pre- and Post-Sales Execution: Actively drive the full customer lifecycle. Lead technical discovery and capability demonstrations during the pre-sales cycle, and remain deeply involved post-sale to guide implementation, ensuring agreed value and adoption thresholds are successfully reached.

• Hackathons & Prototyping: Think out of the box, have a „can-do“ attitude, and don’t shy away from complex operational problems. Leverage cutting-edge AI technologies to rapidly build creative prototypes in customer hackathons, solving critical pain points specific to power generation, transmission, and O&G operations.

• Agentic Process Transformation: Support our customers in achieving real ROI out of AI deployments at scale, enabling a fundamental shift from traditional, rule-based automation to the use of autonomous AI agents empowered by our Celonis Process Intelligence Platform (e.g., intelligent field service routing or autonomous procurement).

• Proof Projects: End-to-end execution of business-critical Proof-of-Value projects. This includes architecting and delivering secure, scalable LLM/agent systems with RAG, tools, and guardrails, while seamlessly integrating with enterprise data, identity protocols, and stringent energy compliance frameworks.

• Domain & Industry Leadership: Serve as the internal and external technical subject matter expert for the Energy vertical, scaling knowledge across the organization regarding utilities, upstream/downstream oil & gas, and renewable energy processes.

Requirements:

• 5+ years of experience leading technical pre-sales and post-sales engagements specifically within the Energy sector (Utilities, Oil & Gas, and/or Renewables). This includes defining AI roadmaps, building compelling ROI/TCO business cases, and guiding technical implementations through to value realization.

• Deep understanding of business processes native to the Energy sector (such as Asset Management, Field Services, Supply Chain, Capital Projects, or Trading) with the ability to translate high-level business needs into specific, impactful AI use cases.

• Expertise in generative AI techniques like RAG, few-shot learning, prompt engineering, multi-agent orchestration, multimodal understanding, or fine-tuning used to build high-impact use cases (e.g., automated processing of engineering documents, regulatory filings, or intelligent diagnostic chatbots).

• Solid knowledge of Python and common ML libraries (such as LangChain, pandas, pydantic, sklearn, PyTorch) as well as data engineering tools and technologies relevant to handling large-scale industrial data.

• Strong presentation skills to both internal and external stakeholders (including C-level executives and operational leaders), whether leading technical whiteboarding sessions or formal readouts and demos.

• Bachelor’s Degree required; Master's Degree in computer science, engineering, mathematics, or related fields, or equivalent work experience preferred.

Nice to have (big plus):

• Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, while ensuring safety through rigorous evaluations and guardrails suited for highly regulated industries.

• Working knowledge of tools in the LLM ecosystem such as LangChain, LlamaIndex, or other OSS packages.

• Experience in deploying and monitoring models at scale across major cloud platforms (AWS Bedrock, Azure AI, GCP Vertex) and familiarity with IT/OT convergence and industrial IoT data structures.

Visa sponsorship is not offered for this role.
Learn More about Value Engineering at Celonis Here

Delivering Customer Success is an important focus for Dataiku. As a Customer Success Engineer (CSE) within our Solutions Engineering team, you’ll help Dataiku’s customers achieve meaningful outcomes with business analytics, AI/ML, and Gen AI. 

In this technical and consultative customer-facing role, you’ll focus on technical programming to increase adoption through product enablement and one-to-many user engagement. You’ll leverage your understanding of enterprise analytics, high-impact communication abilities, and hands-on data science skills to add business value. This role will also partner closely with cross-functional teams, including Account Executives, Sales Engineers, and Professional Services and Partners to accelerate end-user adoption.

How you’ll make an impact 

• Work closely with Dataiku’s customers, focusing on onboarding, increasing user adoption, retention, and satisfaction.
• Possess deep technical knowledge of the Dataiku platform to educate customers on best practices within the Dataiku platform. 
• Develop a deep understanding of customer business, use cases, and outcomes to guide their success with Dataiku's products and services.
• Execute demonstrations of new product features and conduct hands-on workshops in collaboration with the Sales Engineers. 
• Establish regular touchpoints with customers to advise users on using Dataiku for their specific business needs, including hands-on support as appropriate.
• Execute programs to create self-sustaining enablement and evangelism of Dataiku within customer accounts.
• Collaborate with Account Executives and Sales Engineers to drive customer engagements with the Dataiku platform and identify opportunities for expansion (both software and professional services) that can drive additional value for customers.
• Document and share the adoption status and key information to inform internal forecasting and renewal.
• Collaborate with other Dataiku functions (such as marketing) on capturing and sharing the customer stories publicly. 
• When identifying technical issues that block user adoption, coach administrators and users to initiate support tickets for timely resolution. 
• Stay current on Dataiku’s products, competitive landscape, and data science trends.
• Willingness to travel up to 25%.

What you’ll need to be successful

• Bachelor’s degree in Data Science, Business Analytics, Statistics, Computer Science, or a related technical field.
• Minimum of four years of experience in sales engineering, technical or solutions consulting, post-sales technical delivery, or data science roles with a proven track record of customer trust and satisfaction.
• Strong written and oral presentation skills, capable of engaging both business and technical stakeholders.
• Strong technical, analytical, and problem-solving skills.
• Experience in building and operating communities of practice.
• Ability to navigate ambiguity, build consensus, foster accountability, and work with urgency to deliver customer outcomes.
• Ability to tailor messaging to personas with varying levels of technical acumen, including no-code and high-code users
• Dataiku advanced designer, Snowflake SnowPro Core and Databricks Business Analyst certifications preferred (not required).
• Preferably located within the Northeast region of the United States. 

What will make you stand out

• Never-ending intellectual curiosity, detail-oriented, and analytical.
• Hands-on experience with data storage and computing infrastructure (SQL, Kubernetes, etc.) and proficiency with Python, R, SQL
• Knack for public speaking with appreciation for engaging with all levels of customer teams, from individual contributors to leadership.
• Passion for technology, the data and analytics space, and enjoyment learning new solutions, features, and functionalities, translating these into business value for customers.
• Experience in Analytics/AI or other enterprise software (preferred but not required).

Available Locations: Charlotte OR Raleigh, North Carolina

*This is a work-from-home role, but you should reside in one of the regions.

What you’ll do as a Senior Solutions Engineer

The Pre-Sales Solution Engineering organization owns the technical sales of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds including but not limited to Sales Consultants, Technical Consultants, Technical Support and Program Managers. 

You are a customer facing technologist within the Cloudflare Solutions Engineering team. You have experience in working in a pre-sales or other technical customer facing role supporting large enterprise accounts or acquiring new enterprise customers, as well as excellent verbal and written communication skills suited to explain the benefits of CloudFlare products and services to existing and potential customers. In this role you will be responsible for partnering with the sales team to understand customer requirements and provide sales support, prepare and deliver technical presentations and demos explaining the benefits of Cloudflare products to existing and potential customers, and run proof of concept trials for customers.

Specifically, we are looking for you to:

• Identify and map customer initiatives and business problems to Cloudflare solutions
• Build relationships and technical champions within customer accounts
• Develop and present customer presentations at every Enterprise Customer’s organization level
• Lead demo and proof-of-concept activities for Cloudflare prospects and customers
• Demonstrate your expertise of Cloudflare with your peers  through the creation of professional content, including white papers, blog posts and other knowledge sharing activities
• Represent and evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise
• Apply in-depth vertical knowledge or domain expertise. Advise on best practices

Basic Requirements

• Previous experience as a Solutions Engineer or other customer facing technical role with CDN, Security, Networking or SaaS
• Solid communication, written and presentation skills
• Ability to work on several projects and activities concurrently
• Highly driven individuals that are curious, team players and work with a sense of urgency
• Bachelor’s Degree or equivalent in relevant work experience
• The role requires up to 50% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates

Examples of one or more desirable skills, knowledge and experience

• Fundamental understanding of customer network and/or application architectures. 
• Detailed understanding of workflow from user to application including hybrid architectures with Azure, AWS, GCP.
• Understanding, knowledge or experience of application and/or network security 
• Understanding, knowledge or experiences with SaaS application environments
• Understanding, knowledge or experience with VPN and remote access challenges
• Understanding, knowledge or experience with SIEM and log analytics platforms 
• Client OS fundamentals and software distribution

Other desirable skills areas include:

• Experience interacting with senior level/executives to communicate a message of network and security transformation
• Routing, subnetting, split tunnels. SD-WAN, local internet breakout
• End user and application security risks - DDoS, malware, phishing, viruses
• Knowledge of competitive market around CDN providers and internet security technologies

Bonus Points

• Graduate-level degrees in Computer Science, Engineering or related fields. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.
• Certifications: Azure/AWS/GCP Architect, etc.

More About You

• You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to IT managers and C-levels in enterprise organizations.
• You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions.
• You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing, and knowing how to identify which parts will solve a customer's particular problem is important.
• You understand how to manage a project, work to deadlines, and prioritize between competing demands.

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.

The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience             

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The Team:

Celonis Support Services team operates a 3-Level Support model, which includes a dedicated highly-trained team of Celonis experts located in our Celonis Support Center. Our support engineers are familiar with the everyday challenges organizations face when deploying Celonis software and can quickly diagnose and support the questions regarding product-related issues our customers face, and provide technical support for Celonis On-Premise and Cloud-based Execution Management System products. You will report directly to the Team Lead Customer Support and ideally you will be based in Washington, DC.

The Role:

As part of the 2nd Level Support Team you will take over the technical support (remote) of our global customers and partners for all questions related to our software. You will form the interface between our customers, partners and our customer success & delivery, development and product management organization. We are looking for someone eager to become an expert in Celonis Process Intelligence Software and to grow our Customer Support organization in our Raleigh office.

The work you’ll do:

• Provide 2nd Level Support for Customer using Celonis On-Premise and Intelligent Business Cloud products
• Named technical contact for Premium Support Customers
• Accept, qualify, drive,  and resolve complex Tickets, which have been forwarded or escalated to 2nd Level, according to our ITSM processes
• Qualify problems or defects for handover and collaboration with 3rd Level
• KPI adherence based on external Service Level Agreements and Organizational Level Agreements
• Participate and drive regular Root Cause Analysis (RCA) cycles to improve our Support Knowledge base
• Prepare and deliver Webcasts to customers and support staff on selected technical topics
• Collaborate with customers based on given and preferred communication channels
• Contribute to Continual Service Improvement (CSI) cycles and initiatives of Celonis and Celonis Support Organization.
• Coverage of on-call rotations as part of the global team.

The qualifications you need:

• You hold a Bachelor of Computer Science or related degree
• Role requires and active Government Clearance (Public Trust, Secret or Top Secret) with 18 months - 2 years of remaining eligibility
• Have a minimum 6 years of proven 2nd Support Level experience in handling international customer inquiries in consideration of Service Level Agreements.
• Demonstrated use of AI in support administration, troubleshooting, documentation etc.
• Proficient in at least one programming language e.g. Java, or in a scripting language e.g. Python
• Have experience with database systems (SAP HANA, Oracle, MS SQL Server)
• Goal-oriented, independent, and structured approach to the analysis and solution of complex problems in virtual and cloud-based environments
• Have senior customer communication and handling skills 
• Strong customer service focus
• Passionate about topics like Execution Management, Process Mining, Big Data, Data Lake

Visa sponsorship is not offered for this role.

Electrical Engineer (Intermediate to Senior Level)

Location: Raleigh, North Carolina (Hybrid)

Employment Type: Full-Time

About Us

Are you ready to take the next step in your career? LAPORTE, a consulting engineering firm with 25 years of experience and a strong presence in North America and Europe, is seeking an Electrical Engineer to join our growing team. With 25 offices and over 480 employees worldwide, we specialize in delivering innovative solutions for the pharmaceutical and food & beverage industries.

At LAPORTE, we offer:

• Competitive Salary
• Comprehensive Benefits
• Compensatory Paid Time Off (PTO)
• A Flexible Work Environment that values work-life balance
• Opportunities for Professional Growth

Join us and become part of a supportive, collaborative team that encourages creativity and efficiency every day.

Key Responsibilities

• As an Electrical Engineer, you will lead and support electrical engineering requirements and construction packages for client projects.
• Manage and execute electrical design projects
• Load list development
• Conductor sizing
• Overcurrent protective device (OCPD) sizing
• Lighting and switchgear design
• Cost estimates and equipment specification
• Oversee facility electrical design aspects including low-voltage facility electrical distribution systems
• Backup systems, grounding, fire alarms, lighting controls, and security systems
• Collaborate with project teams while supervising and mentoring team members.
• Execute full lifecycle project support, including system design, troubleshooting, testing, and commissioning.
• Conduct site surveys and provide on-site support during installation.
• Ensure compliance with relevant codes and standards (NEC, IBC, NFPA 101, ASHRAE, IECC).
• Develop project deliverables using AutoCAD and Revit.

Qualifications

Education:

• Bachelor’s degree in Electrical Engineering or Electrical Engineering Technology required.
• EIT certification preferred; PE licensure is optional but a plus.

Experience

• Minimum of 5 years in manufacturing or consulting environments executing electrical power system design projects as a designer or design engineer.

Technical Expertise:

• Proficiency in managing medium-scale electrical projects, including client coordination, system design, and bid package preparation.
• Experience with low-voltage (LV) systems design: lighting, fire alarm signaling, security systems, access control, etc. typical in MEP bid packages.
• Familiarity with distribution design: sizing/specifying equipment, conductors, and protection for LV/MV facility electrical distribution systems.
• Experienced with National Electrical Code, International Building Code, and other relevant building codes.

Project Management Skills:

• Ability to schedule design/construction activities and estimate costs using software tools (MS Project).

Software Knowledge:

• Experience with ETAP or SKM is a plus.
• Proficiency in AutoCAD and Revit is highly desirable.

Additional Skills:

• Strong leadership and organizational abilities with a focus on relationship management.
• Ability to influence clients, suppliers, and peers to adopt engineering best practices.
• Flexibility to travel (10–20%) to external manufacturing sites for surveys and meetings.

Why Join LAPORTE?

At LAPORTE, we are passionate about engineering excellence. Our team thrives on collaboration and innovation while maintaining a strong commitment to work-life balance. If you’re looking for a challenging yet rewarding role where your expertise will make a difference in cutting-edge industries like pharmaceuticals and food & beverage manufacturing—this is the opportunity for you! Apply Today!

We’re excited to meet you! Submit your application today to join the LAPORTE team and help shape the future of engineering solutions in our industries.

#LI-Hybrid

The Team

Celonis makes processes work for people, companies, and the planet. As the Celonis Services organization, we are the strategic implementation consulting & transformation arm of a unified Customer Organization aligned to four core mandates:

1. Make Celonis Business Critical: Transform the platform into the central nervous system of our customers’ operations.
2. Scale Customer Health: Drive full platform adoption to ensure long-term value and stability.
3. Focus on High-Value Activities: Prioritize complex, high-impact technical work that moves the needle for Focus & Strategic customers.
4. Empower Career Growth: Foster an environment where every Celonaut owns customer success while accelerating their own professional trajectory.

We deliver production-ready Celonis Platform implementations that drive measurable top, bottom, and green-line impact. Moving beyond “point-in-time” analysis, we utilize a Discover-and-Build approach to solve the world's most complex operational challenges.

In close partnership with Value Engineering, we perform data-driven discovery to validate business hypotheses against real-world data. We then build and deploy operational, AI-enriched solutions on top of the Celonis Platform that automate decisions and optimize workflows at an enterprise scale.

We don't just implement AI for our customers; we live it. Our project delivery lifecycle is accelerated by state-of-the-art AI augmentation, allowing our consultants to focus on high-level, strategic problem-solving. By serving as the "eyes and ears" in the field, we maintain a continuous innovation loop with our Product & Engineering teams, ensuring our frontline learnings directly shape the future of the Celonis Platform.

The Role

You are an AI Deployment Architect (AIDA). You own the reality of scaling solutions within a customer's actual IT environment and productizing those results. Complementing your colleagues in Applied Value Engineers and Applied AI Engineering, who focus on pre-sales prototyping, you bridge the gap between "the art of the possible" and Business Critical, scaled solutions. As an AIDA, you steer account teams and customers toward AI use cases that are inherently scalable. You are not the primary implementer of these solutions. Instead, you steer the definition of the architectural vision for Consultants to execute and oversee delivery excellence. You remain hands-on for first-of-their-kind production solutions, eventually transitioning to an advisory capacity across a broad "book of work" within your assigned vertical.

The Work You’ll Do

• Advise and Safeguard Technical Implementations: Provide architectural oversight for concurrent deployments at Fortune 500 organizations. You act as the final technical authority, maintaining "project-ready" coding skills to troubleshoot and resolve critical production failures that block value realization.
• Architect AI-Enriched Solutions: Collaborate with pre-sales teams to transform experimental prototypes into robust, scalable enterprise applications. You then translate these successful deployments into standardized platform features by maintaining a tight feedback loop with Product and Engineering.
• Engineer Low-Latency Systems: optimize these AI-enriched solutions for high-throughput and minimal latency. You ensure the Celonis Platform handles near-real-time data integration without compromising the user experience of business-critical applications.
• Implement Eval-Ops & Automated Testing: Build rigorous evaluation pipelines to test LLM quality and reliability at scale. You move beyond manual spot-checks by institutionalizing automated benchmarks for model accuracy and safety.
• Deploy LLMOps & Lifecycle Governance: Design systems for continuous model monitoring, cost optimization, and performance tuning. You establish the frameworks for data privacy and compliance within the customer's actual IT environment.
• Troubleshoot Agentic Orchestration: Manage the complexity of multi-agent workflows where agentic activity is triggered by Celonis context and logged back to the platform. You ensure seamless hand-offs between agents and maintain the integrity of the full process loop.

 The Preferred Qualifications You Need

• Architectural Leadership: Proven experience designing and scaling innovative AI solutions within actual customer IT environments, moving these solutions from pilot to production.
• Advanced Technical Production: Ability to refactor experimental pilots for production-scale performance and a deep proficiency in Python for building enterprise-grade LLM-based solutions.
• Vertical Industry Expertise: In-depth understanding of complex business challenges within a specific industry vertical (e.g., Manufacturing, Life Sciences).
• Senior Stakeholder Management: Excellence in translating highly complex architectural concepts and AI governance frameworks into strategic roadmaps for C-suite stakeholders.
• Lifecycle Mastery: Experience in production-level acceptance testing, low-latency system design, and the management of ongoing LLM performance.
• Academic Excellence: Bachelor’s degree or higher in Computer Science, Engineering, Mathematics, or a related quantitative field.

Position Summary

At the heart of our Cloud team is a mission to build a secure, scalable, and high-performance platform that powers our cybersecurity products. As a Senior Software Engineer, Cloud, you will own the design, delivery, and operation of critical cloud services, driving architectural decisions and ensuring systems meet the highest standards of reliability, security, and scalability.

This role goes beyond implementation. You will lead complex technical initiatives end-to-end, influence system design across teams, and set the standard for engineering excellence within the cloud domain. You’ll partner closely with engineering, security, and product teams to solve deeply technical challenges and evolve our cloud platform to meet the demands of a rapidly growing business.

Key Responsibilities

• Own the architecture, development, and operation of scalable, secure, and fault-tolerant cloud services, with accountability for performance and reliability in production.
• Drive technical design and architectural decisions for distributed systems, influencing patterns, standards, and long-term platform evolution.
• Lead complex initiatives end-to-end, from design through deployment and ongoing optimization, ensuring alignment with business and technical priorities.
• Build and scale cloud infrastructure using infrastructure-as-code (Terraform, Helm) and container orchestration (Kubernetes), improving system resilience and efficiency.
• Advance cloud security and compliance practices, embedding secure design principles, IAM controls, and encryption into all layers of the platform.
• Improve system observability and operational excellence, implementing robust monitoring, alerting, and incident response strategies.
• Drive DevOps maturity, optimizing CI/CD pipelines and deployment strategies to support rapid, reliable delivery.
• Collaborate cross-functionally with engineering, product, and security teams to define solutions and resolve complex system-level challenges.
• Mentor and guide engineers, providing technical direction, code reviews, and support for skill development while raising the bar for engineering quality.
• Continuously evaluate and adopt new technologies, making pragmatic decisions that improve system performance, scalability, and developer productivity.

Required Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
• 6–8+ years of software engineering experience, with significant focus on cloud infrastructure and distributed systems.
• Proven ability to independently design, build, and operate production-grade systems at scale.
• Strong proficiency in Go, Python, or similar languages, with experience building distributed services.
• Deep expertise in Kubernetes and infrastructure-as-code (Terraform, Helm).
• Strong experience with AWS services (EKS, EC2, RDS, S3, SQS, IAM), including designing and operating systems in production.
• Demonstrated ownership of systems, including on-call, incident response, and long-term reliability improvements.
• Strong problem-solving skills and the ability to navigate ambiguous, complex technical challenges.
• Effective communication skills with the ability to influence technical decisions across teams.
• Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder) or lawfully admitted into the U.S. as a refugee or granted asylum.

Preferred Qualifications

• Expertise in cloud security best practices, including identity, encryption, and compliance frameworks.
• Experience designing and scaling high-availability distributed systems with automated failover and self-healing capabilities.
• Strong knowledge of observability tooling (Prometheus, Grafana, ELK).
• Experience with event-driven architectures and microservices.
• Familiarity with HashiCorp ecosystem tools (Vault, Consul, Packer).
• Experience contributing to or defining engineering standards, patterns, or platform strategy.

The salary range for this role is $150,000 - $180,000 + bonus + benefits. 

The Team:

Celonis Support Services team operates a 3-Level Support model, which includes a dedicated highly-trained team of Celonis experts located in our Celonis Support Center. Our support engineers are familiar with the everyday challenges organizations face when deploying Celonis software and can quickly diagnose and support the questions regarding product-related issues our customers face, and provide technical support for Celonis On-Premise and Cloud-based Execution Management System products. You will report directly to the Team Lead Customer Support and ideally you will be based in Washington, DC.

The Role:

As part of the 2nd Level Support Team you will take over the technical support (remote) of our global customers and partners for all questions related to our software. You will form the interface between our customers, partners and our customer success & delivery, development and product management organization. We are looking for someone eager to become an expert in Celonis Process Intelligence Software and to grow our Customer Support organization in our Raleigh office.

The work you’ll do:

• Provide 2nd Level Support for Customer using Celonis On-Premise and Intelligent Business Cloud products
• Named technical contact for Premium Support Customers
• Accept, qualify, drive,  and resolve complex Tickets, which have been forwarded or escalated to 2nd Level, according to our ITSM processes
• Qualify problems or defects for handover and collaboration with 3rd Level
• KPI adherence based on external Service Level Agreements and Organizational Level Agreements
• Participate and drive regular Root Cause Analysis (RCA) cycles to improve our Support Knowledge base
• Prepare and deliver Webcasts to customers and support staff on selected technical topics
• Collaborate with customers based on given and preferred communication channels
• Contribute to Continual Service Improvement (CSI) cycles and initiatives of Celonis and Celonis Support Organization.
• Coverage of on-call rotations as part of the global team.

The qualifications you need:

• You hold a Bachelor of Computer Science or related degree
• Role requires and active Government Clearance (Public Trust, Secret or Top Secret) with 18 months - 2 years of remaining eligibility
• Have a minimum 6 years of proven 2nd Support Level experience in handling international customer inquiries in consideration of Service Level Agreements.
• Demonstrated use of AI in support administration, troubleshooting, documentation etc.
• Proficient in at least one programming language e.g. Java, or in a scripting language e.g. Python
• Have experience with database systems (SAP HANA, Oracle, MS SQL Server)
• Goal-oriented, independent, and structured approach to the analysis and solution of complex problems in virtual and cloud-based environments
• Have senior customer communication and handling skills 
• Strong customer service focus
• Passionate about topics like Execution Management, Process Mining, Big Data, Data Lake

Visa sponsorship is not offered for this role.

As a Senior MuleSoft Engineer, you will design and deliver API-led integration solutions on Anypoint Platform — directly with clients, from discovery through go-live. You'll drive architecture decisions, protect margin through scope discipline, and build the kind of trusted client relationships that turn one engagement into many.

What You'll Own

You will be the technical owner of your client engagements — not a resource assigned to a ticket queue. That means:

• Client Delivery Ownership: Lead integration programs end-to-end for external clients — from discovery and estimation through SOW shaping, stakeholder alignment, and delivery KPIs (on-time, on-budget, CSAT).
• Stakeholder Management (exec → dev): Navigate the full relationship stack. Translate architecture trade-offs to executives, earn trust with engineering teams, and keep both sides aligned throughout delivery.
• Scope Discipline: Anticipate risk early, communicate trade-offs clearly, and protect margin through change-order discipline — without damaging the relationship.
• Autonomous Execution: Own your calendar, your estimates, and your commitments. No one will chase you for updates. You surface risks before they surface you.

Key Responsibilities

Technical Delivery

• Lead technical design, implementation, and deployment of large-scale MuleSoft integration and API solutions (CloudHub 2.0, Runtime Fabric, Anypoint MQ, Flex Gateway, or on-prem).
• Develop and maintain DataWeave scripts, Mule flows, and CI/CD pipelines (Azure DevOps, GitHub Actions, Jenkins).
• Enforce architectural and security standards (RAML/OAS, OAuth2, JWT, TLS, encryption).
• Monitor and optimize integrations for performance, scalability, and maintainability.

Client-Facing Services Delivery

• Lead discovery sessions, shape estimates, and contribute to SOW development — you are the technical voice in the room with the client.
• Own delivery KPIs: on-time rate ≥90%, estimate variance ≤±15%, client satisfaction scores that earn repeat business.
• Proactively communicate status, risks, and decisions — updates go out without being asked.
• Build trusted relationships that make scope conversations easier, not harder.
• When scope creeps (and it will), you call it — with a path forward, not just a flag.

Leadership & Collaboration

• Provide coaching and technical guidance to engineers; lead code reviews and process improvements.
• Operate as a peer, not a manager — lift standards through quality of work and direct feedback.

Innovation & AI

• AI as Your Default Toolchain: You reach for your AI-enabled IDE, LLM-based assistants, and AI-powered static analysis before anything else — not as a shortcut, but because better tools produce better outcomes. You don't write code you can automate reviewing.
• Integration Workflows, Augmented: You actively prototype and deploy AI/LLM services inside integration solutions — summarization, document parsing, intelligent transformation, synthetic test data generation.
• Advance automation with AI-assisted code review and LLM-based development platforms to accelerate delivery and lift code quality across the team.

Ways of Working

• The best engineers here don't wait to be told what to do next. They already know. You set direction, track your own commitments, and communicate proactively — without a layer between you and the client.
• WIP stays at ≤2 concurrent workstreams. You know what's at risk before your teammates do.
• If you've always been three steps ahead of your own deadlines, you'll feel right at home.

Required Qualifications

• Consulting Services Experience: 3–5+ years delivering integration programs for external clients — leading discovery/estimation, shaping SOWs, managing stakeholders from exec to dev, and owning delivery KPIs. This is non-negotiable. Internal IT delivery experience does not substitute.
• Client-Facing Ownership: Proven track record of managing client relationships through the full engagement lifecycle — including difficult scope and change-order conversations that preserve both trust and margin.
• API & Microservices Architecture: Expert in designing, implementing, and maintaining distributed, scalable API-led solutions using MuleSoft and industry-standard patterns.
• MuleSoft Platform Mastery: Advanced hands-on with Anypoint Platform, including DataWeave 2.x, CloudHub 2.0, Runtime Fabric, Flex Gateway, and Anypoint MQ.
• Autonomous Execution: Demonstrated ability to self-govern in flat, PM-free consulting environments — independently scoping, prioritizing, and delivering without hand-holding. If you've only worked in highly structured orgs, be honest with yourself about this one.
• AI/LLM Tools & Automation: You don't just tolerate AI tools — you seek them out. Cursor, LLM-based assistants, AI-powered static analysis — these are in your daily rotation, not your LinkedIn bio.
• DevOps, CI/CD & Automation: Strong experience with CI/CD pipelines (Azure DevOps, GitHub Actions, Jenkins), containerization (Docker/Kubernetes), and cloud-native deployment strategies.
• Security & Integration Standards: Advanced knowledge of RAML/OAS, OAuth2, JWT, TLS, and encryption best practices.
• Programming Proficiency: Skilled in Java and Node.js, with the ability to refactor legacy codebases into clean, maintainable solutions.
• MuleSoft Certifications: MuleSoft Certified Developer – Level 1 required; Architect or Integration Professional certifications strongly preferred.

Preferred/Bonus

• Experience integrating Salesforce, AWS, or other SaaS/ERP platforms.
• Familiarity with event-driven architectures (Kafka, Pub/Sub).
• Hands-on experience or strong interest in AI/ML pipeline design or integration.

Relay is transforming the physical world into a searchable, actionable data asset. We’ve moved beyond "Big Radio's" analog past to build the Relay SOAR™ Platform, which treats voice and movement as the new keyboards of the enterprise. By capturing the "Human Signal," we enable frontline teams in hospitality, manufacturing, and healthcare to move from reactive chaos to proactive control.

Ranked among the fastest-growing tech companies in North America, we are looking for the next generation of "Relayers" to help us digitize the final frontier of the workforce.

Why Start Your Career at Relay?

• Work at the Edge of Innovation: We just secured our 100th patent. You’ll work with technologies spanning AI-driven noise suppression, real-time language translation, and advanced IoT connectivity.
• Massive Scale: Be part of a platform that processes over 1 billion data points every week. Our tech isn't just "cool"—it’s essential infrastructure for the global economy.
• LIT Culture (Learning, Impact, Teamwork): We pride ourselves on an environment where early-career professionals have a seat at the table and see their work impact global brands immediately.
• Hyper-Growth Trajectory: With 461% growth and new C-suite leaders who have led successful IPOs, you are joining a rocket ship at the perfect time.
• Best-in-Class Perks: Based in our high-tech Raleigh headquarters, you’ll enjoy 100% company-paid benefits, a 401(k) match, and a hybrid work model that balances flexibility with high-energy collaboration.

Ready to help us build the Intelligent System of Action? 

Here at Relay, our technology stack solves complex problems. We use a diverse set of languages, including Erlang, Java, C, C++, JavaScript, and occasional Python scripts. We are agile in our responsiveness to user and business needs, not for the sake of adhering to agile orthodoxy, but being pragmatic.

We are looking for an intellectually curious engineer to join our team as we scale. We bias towards action, while maintaining the balance between speed and technical debt. We are not afraid to take on big challenges, but we strive for the simplest solution. Quality is a constant focus. We operate what we build and hold ourselves accountable for the code we write. As a startup, we use nimble and lean teams, and you’ll make meaningful contributions to the product very quickly! There are lots of opportunities to learn new things, and we are constantly delivering to customers. Scale is a key focus for our team. As we see continued growth, team members are expected to think about and improve the scalability of all aspects of the product. You’ll focus on new product development of our communication platform. The platform consists of the following components, each with its own team. There are opportunities to move across teams.

Responsibilities:

• Collaborate with cross-functional teams to identify business challenges and opportunities that can benefit from machine learning solutions. Conduct research and stay updated on the latest advancements in machine learning to recommend and implement appropriate approaches.
• Design, build, and fine-tune machine learning models, algorithms, and statistical analysis to solve complex business problems. Utilize various techniques such as supervised, unsupervised, and deep learning to ensure optimal model performance.
• Prepare and preprocess large-scale datasets to extract relevant features and improve model training efficiency and accuracy. Implement data cleaning, feature engineering, and data augmentation techniques.
• Conduct rigorous evaluation and testing of machine learning models to assess their effectiveness and robustness. Optimize model parameters and hyperparameters to achieve optimal performance and generalization.
• Collaborate with the software engineering team to integrate machine learning models into the production environment. Ensure scalability, reliability, and efficiency of deployed models.
• Establish mechanisms for monitoring the performance of deployed models and identifying potential issues. Proactively maintain and update models as necessary to adapt to changing data and business requirements.
• Ensure compliance with data privacy regulations and implement security measures to protect sensitive information.
• Maintain comprehensive documentation of model development, methodologies, and results to facilitate knowledge sharing and continuous improvement.
• Collaborate with cross-functional teams, including product managers, data scientists, and software engineers, to define requirements and support product development with your machine learning expertise.

Experience, qualifications, and skills (what you’ll have):

• Bachelor's or Master's degree in Computer Science or a related field
• Strong theoretical and practical understanding of core Machine Learning and Deep Learning concepts (e.g., architectures, optimization/training, evaluation)
• 1+ years of development experience in Python and a modern machine learning framework such as PyTorch or JAX (including experience in coursework/research / internships)
• Experience using the Linux tool chain
• Understanding of typical web API protocols and transports (e.g., HTTP, Websockets, SSE)
• Experience with managing 24/7 Linux systems, cloud hosting providers (AWS), infrastructure-as-code concepts (Terraform, Ansible, etc), distributed systems, observability tools (OpenSearch, Grafana)
• Desired, but not required, is experience with advanced LLM topics: such as LoRA and quantization, functional programming: such as Erlang and Elixir, systems programming: such as Rust and C++, distributed systems, and key-value databases.

About us: Relay culture, benefits & perks:

First and foremost, our culture hinges on Relayers getting LIT up in an environment that fosters learning, impact, and teamwork (LIT) where we can do the best work in our lives. We call this BWIML (pronounced bee wimmel = Best Work In My Life)!

It's truly amazing what engaged team members can achieve together. Our ever-evolving list of benefits and perks means you'll be able to integrate work into your whole life, focus on health, perform impactful work, grow and learn in your role, look after yourself/your family, and invest in your future. 

At Relay, we offer...

• 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability, and Life Insurance benefits for you and those who depend on you
• Generous Paid Time Off
• 401(K) Savings Plan + Company Match
• Baby Cash Reward + Paid Parental Leave
• Wellness Perks, including a world-class onsite fitness center with instructor-led classes + locker room, as well as endless outdoor amenities, whether tennis, basketball, cycling, or pickleball is your jam
• Free Snacks and Fun Times
• Latest tech, standing desks, and all the accessories and software you need to succeed in your role

The Relay Hybrid Work Model

At Relay, relationships are at the core of everything we do - and this translates to how we approach our customers and our work internally. Relay strives to be a long-term relational partners versus a transactional vendor to our customers. You will be encouraged to get in front of our customers and/or attend a trade show as a Relayer, regardless of your role. 

Internally, Relayers strive to build authentic, caring, and trusted relationships with one another.

With these principles in mind, and because we believe relationships are formed more quickly and deeply in person, we greatly value the power of collaborating with our customers on-site at their properties, and with each other in our spectacular and amenity-rich office.

Our relational approach is also at the heart of why we ask all Relayers in our hybrid model to work from the office a minimum of 3 days per week on Mondays, Wednesdays, and Fridays. During your onboarding you should expect to be in the office daily in order to build relationships and your knowledge base as you ramp into the organization!

Underpinning all of this is the core principle of flexibility.  If it’s best for your mission, a given week to work remotely more often, we encourage our team members to maintain open lines of communication with their managers and find a solution that supports those needs in a given timeframe/season. 

We’re looking for a dynamic “New Logo” Account Executive for Devops to join our growing team and help drive the next wave of success in the Americas. If you’re ready to make a lasting impact with a leading enterprise software provider, read on.

Your Mission

As a “New Logo” Account Executive, Devops, you will be responsible for driving sales of our Devops solutions to new clients. Your focus will be on acquiring logo accounts and building long-term relationships with customers. You will leverage your knowledge of Devops to effectively communicate the value of our offerings and drive revenue growth.

You’ll own the full sales cycle, from lead generation through to closing and establishing relationships with new customers. Your success will be defined not just by meeting revenue targets, but by your ability to create lasting value for our clients and establish Digital.ai as a trusted partner in their digital transformation journey.

You’ll collaborate closely with internal teams, including product, customer success, and marketing, to ensure a seamless experience for our prospects and customers. We’re looking for someone who thrives in a fast-paced, high-impact environment and excels in the art of landing new accounts.

What You’ll Do

• Identify and target potential clients in various industries, focusing on Devops needs.
• Conduct thorough market research to understand customer requirements and trends in Devops.
• Develop and maintain a robust pipeline of sales opportunities through proactive outreach and networking.
• Present and demonstrate Digital.AI's Devops solutions with your Systems Engineer counterpart to prospective clients, highlighting the unique value propositions.
• Collaborate with the marketing team to align sales strategies with promotional activities and campaigns.
• Negotiate contracts and close sales, ensuring favorable terms for both the client and Digital.AI.
• Stay up to date on industry developments and competitor offerings to effectively position Digital.AI in the market.
• Participate in industry events, conferences, and networking opportunities to promote brand awareness and generate leads.

What You Bring

• Proven Success: 3+ years of experience selling enterprise software solutions to C-level and senior executives, with a proven ability to exceed quotas in complex, highly competitive markets
• Domain Expertise: Deep understanding of Devops, or adjacent technologies. You should be comfortable discussing the software development lifecycle and the technical jargon that comes with it
• Sales Methodologies: Experience with proven sales frameworks like MEDDPICC or Command of the Message, and the ability to adapt your approach based on client needs and challenges
• Consultative Sales Approach: Strong ability to engage clients with a solutions-oriented mindset, nurturing relationships and aligning Digital.ai’s offerings with their corporate initiatives and verifiable business outcomes
• Collaboration and Communication: Excellent verbal and written communication skills, with a collaborative mindset and the ability to work effectively with internal teams to achieve shared goals
• Self-Motivation & Resilience: A high level of perseverance, self-motivation, and the ability to stay focused under pressure
• Location: Based in Raleigh, North Carolina, and be willing to travel to client sites within the region as needed

Why Digital.ai?

At Digital.ai, we’re more than just a software company — we’re a team of innovators, thinkers, and problem-solvers. By joining our sales organization, you’ll be part of a dynamic, collaborative environment that encourages professional growth and values diverse perspectives. You’ll work with some of the brightest minds in the industry, all while having the opportunity to shape the future of AI-enabled enterprise software development.

If you're ready to take your sales career to the next level and make a real impact with a leading tech company, we want to hear from you.

What’s Next?

If you’re excited about this opportunity and believe you have the experience and drive to succeed, we’d love to connect. Apply today and let’s talk about how you can join us in redefining digital transformation for enterprises across the globe.

Digital.ai offers phenomenal benefits such as:

• Unlimited PTO in the US
• Comprehensive medical, dental, and vision plans
• Paid parental leave
• Unlimited access to continuous learning and professional development with Udemy
• Flexible working arrangements
• Opportunity to work with a diverse, globally distributed team

At Digital.ai, we believe in fostering a culture of pay transparency. We are committed to providing our employees with fair and competitive compensation. The current salary for this specific job is estimated to be $100,000 base, plus commission target in a similar range. Please note that final compensation will be determined based on factors such as qualifications, experience, and internal equity. We value transparency and aim to create an inclusive and equitable workplace for all our employees. Certain positions at Digital.ai might also be eligible for additional compensation in the form of bonuses, or other employee benefits which are separate from the base salary and to be defined at offer stage.

All are welcome to apply.  We maintain compliance with federal, state, and local laws that prohibit employment discrimination on the basis of age, race, color, gender, identity, gender expression, sex, pregnancy, national origin, ancestry, religion, physical or mental ability, medical condition, sexual orientation, marital status, citizenship status, protected military or veteran status, and all other protected classifications. We welcome everyone and believe that diversity is the foundation of innovation.

For individuals with disabilities who would like to request accommodation, please advise us within your job application or cover letter.

FRAUD PREVENTION ALERT: please note that Digital.ai does not use third party recruiters. In our efforts to protect you against impersonation please check the email address or if you are contacted by an unfamiliar/third party requesting please reach out directly to Digital.ai.

Position Overview

ATLAS SP is seeking a Senior Software Engineer to join our growing technology team and play a key role in building systems that power our core operations and accounting functions. This individual will work closely with business partners to design and deliver cash management platforms, warehousing systems, and data management solutions critical to the firm’s success. As part of a highly experienced development team, the Senior Software Engineer will collaborate with fellow technologists to build scalable, resilient systems to support the growth of the firm.

Primary Responsibilities

•    Design, code, test, and deploy enterprise software and scripts to support operations, product control, and accounting
•    Collaborate with the business and development teams to understand our data and processes
•    Partner with financial professionals on creating flexible systems that are both stable and provide transparency of business logic 

Required Qualification and Experience

•    5+ years of experience in technical roles in financial services
•    Relevant university degree
•    Experience in object-oriented programing and relational databases 
•    Experience with fixed income
•    Excellent oral and written communication skills
•    Ability to work well independently as well as collaboratively
•    Results oriented and commercial
•    Understanding of REST APIs and software design principles 

Preferred Qualification and Experience

•    Professional Experience with Python/Pandas 
•    Experience with mortgage finance or credit markets
•    Excel power user

N/A

“Please note, this isn't a software engineering role. As a Solution Engineer, you'll dive deep into our customers' needs, crafting innovative, end-to-end solutions using the Instabase platform. If you're passionate about blending tech with customer success, this is the role for you!”

Our Solution Engineering Team is the foundation of our customer’s experience and success with Instabase. This founding team will develop custom end-to-end solutions to the most critical and strategic NP-hard problems for our customer’s operations and build apps on the Instabase AiHub platform.

As a Solutions Engineer, reporting into Instabase Professional Service Organization,

• You’ll play a massive role in supporting the largest global enterprise as we expand into new sectors/industries.
• You’ll grow alongside and architect new solutions. You’ll use Instabase AIHub platform to solve AI use cases that are fundamental to extend our library of apps, incorporating custom requests/input from our customers. 

What you’ll do:

• Provide technical expertise in the post-sales process, outlining the value proposition, clarifying technical requirements, and answering Instabase related questions
• Deliver an exceptional post-sales customer experience
• Collaborate with customers to understand their business requirements, design and build customized solutions on the Instabase platform using Prompt Engineering and python scripting
• Work with APIs and databases to integrate with other systems and technologies
• Develop and implement production-grade solution within the customer’s environment
• Assist in troubleshooting and resolving technical issues that may arise during the implementation process
• Provide technical training and support to customers and team members
• Stay up-to-date on Instabase features, Machine Learning, LLMs, Python, APIs, and databases
• Solicit constant feedback on their work from both customers and colleagues, improving our products over time with rapid iteration cycles
• Collaborate closely with the Product, Engineering, Sales, Solutions Architecture and Customer Success teams to ensure a seamless customer experience

About you:

• Proficiency in prompt engineering, demonstrating accountability to build, improve, and optimize prompts.
• Experience in requirements gathering, scoping, technical documentation and developing technical solutions by collaborating with customers
• Experience in Python scripting
• Experience with APIs and databases, such as RESTful APIs, SQL, NoSQL, and MongoDB
• Experience in working on the Instabase platform or similar automation platforms
• Excellent problem-solving skills and ability to troubleshoot technical issues
• Possess exceptional presentation and communication skills, particularly when engaging with executives and leaders
• Ability to work in a fast-paced environment and manage multiple projects simultaneously
• Strong attention to detail and ability to deliver high-quality work

US Benefits: 

• Flexible PTO: Because life is better when you actually live it!
• Comprehensive Coverage: Top-notch medical, dental, and vision insurance.
• 401(k) with Matching: We’ve got your back for a secure future. 
• Parental Leave & Fertility Benefits: Supporting you in growing your family, your way.
• Therapy Sessions Covered: Mental health matters— 10 free sessions through Samata Health.
• Wellness Stipend: For gym memberships, fitness tech, or whatever keeps you thriving.
• Lunch on Us: Enjoy a lunch credit when you're in the office.

Compensation: For US-based roles: The base salary range for this role is $112,000 to $143,000 + bonus, equity, and US Benefits. The actual pay may vary based on factors such as location, experience, and skills.

Role Overview
As a Staff Software Engineer at Cabin, you'll be a technical leader, playing a pivotal role in the architecture, strategy, and successful delivery of software solutions for our diverse range of clients. You'll serve as a trusted technical advisor, bridging the gap between business needs and robust technical implementations. This is a highly influential role where you'll drive technical excellence, mentor your peers, and contribute significantly to high-impact digital initiatives from strategy through execution.

Why Cabin?
At Cabin, we're more than just a digital innovation firm—we're a dynamic, boutique consultancy where creativity and collaboration thrive. Specializing in digital product discovery, design, and delivery, we partner with clients across industries to bring groundbreaking ideas to life. Our culture emphasizes deep focus, high-impact problem-solving, and long-term partnerships, fostering an environment where innovation and collaboration are at the heart of everything we do.

The name "Cabin" reflects the essence of our work philosophy. Like a cabin in the woods, our space is a sanctuary for thoughtful reflection, creativity, and growth. Here, we remove the distractions of the outside world to focus on what truly matters—creating exceptional products that drive business success. Just as a cabin brings people together in a quiet, welcoming environment, we bring together talented professionals to collaborate, innovate, and achieve extraordinary results. At Cabin, you’re not just part of a team; you’re part of a community where your ideas are valued, your expertise is elevated, and your career can flourish.

Joining Cabin means taking on high-impact, high-visibility digital initiatives while working alongside a diverse, talented team of strategists, designers, and developers. You'll have the opportunity to shape the future of digital products, drive transformative change for our clients, and influence the software development lifecycle from strategy through execution.

If you’re ready to contribute to meaningful work, drive digital transformation, and bring strategic technical vision to life, Cabin is the place for you.

Responsibilities

• Own the architecture and technical strategy of assigned client projects, ensuring solutions are scalable, maintainable, and align with business objectives.
• Communicate directly with stakeholders to translate complex business needs into clear, actionable technical solutions and requirements.
• Assign and delegate work across the engineering team, thoughtfully balancing individual strengths with opportunities for growth and development.
• Lead and actively participate in code reviews, technical design discussions, and architectural decisions, promoting best practices and high-quality outcomes.
• Proactively identify risks, surface blockers, and request Principal Engineer support where needed to ensure smooth project progression.
• Ensure quality, consistency, and maintainability in all project deliverables, adhering to established coding standards and architectural principles.
• Mentor Senior and Associate Engineers, fostering their technical growth and professional development through guidance and constructive feedback.
• Represent engineering in cross-functional discussions with product, design, and client leadership, advocating for technical considerations and strategic alignment.

Qualifications

• Proven success leading the technical delivery of complex software projects from inception to deployment.
• Ability to architect complex systems in a sustainable, repeatable, and robust manner, considering long-term implications.
• Strong stakeholder management and communication skills, with the ability to articulate technical concepts to non-technical audiences.
• Expertise across multiple languages, frameworks, or domains (based on project needs), demonstrating versatility and adaptability.
• Ability to balance short-term delivery goals with long-term technical health, ensuring scalable and maintainable solutions.
• A track record of mentoring and enabling the growth of others, demonstrating a commitment to team development