Toshiba Global Commerce Solutions is seeking a Director, Enterprise Architecture  (IT) that will be the enterprise authority responsible for defining, governing, and reviewing architecture across infrastructure, cloud platforms, networking, security access, applications, and enterprise platforms (including Oracle E‑Business Suite). This role establishes the long‑term architectural direction for TGCS, ensuring that technology platforms are scalable, secure, resilient, and aligned with business strategy.

The position requires deep, hands‑on expertise in Oracle Cloud Infrastructure (OCI), combined with extensive experience in enterprise network architecture, Zero Trust security models, and complex ERP and application platforms. The Director owns architecture standards, reference designs, and formal design review processes, acting as the final architectural escalation point for cross‑domain decisions.

This role is explicitly focused on architecture, governance, and design authority and works closely with Infrastructure Operations, Network Engineering, Cybersecurity, and Application teams to ensure all implementations conform to approved enterprise architecture standards.

Key Responsibilities:

Enterprise Architecture Leadership

• Serve as the enterprise authority for architecture across infrastructure, cloud, networking, applications, ERP, and platform services.
• Define and maintain enterprise architecture principles, standards, reference architectures, and approved design patterns.
• Establish and govern formal architecture review and approval processes for all significant technology initiatives.
• Own and maintain the enterprise architecture roadmap, ensuring alignment with business strategy and long term modernization goals.
• Act as the final architectural escalation point for complex, cross domain design decisions.
• Ensure architectural consistency, resilience, security, and long term technical integrity across all enterprise platforms.

Oracle Cloud Infrastructure (OCI) – Hands On Architecture

• Serve as the authoritative enterprise architect for OCI.
• Design and review OCI tenancy models, compartment strategies, IAM policies, and security zone implementations.
• Define enterprise standards for OCI networking, connectivity, and hybrid integration.
• Architect and review high availability, disaster recovery, and multi region OCI designs.
• Provide architectural oversight for OCI services including Exadata, OCVS, Compute, Storage (ZFS/Object), and hybrid cloud integrations.
• Establish and govern OCI automation and infrastructure as code standards using Terraform, Ansible, and CI/CD pipelines, Network, Connectivity & Zero Trust Architecture
• Own enterprise network architecture standards and lead all network and connectivity design reviews.
• Architect hybrid and global connectivity across on premises environments, OCI, SaaS providers, and external partners.
• Define enterprise patterns for segmentation, routing, resiliency, performance, and availability.
• Define and govern Zero Trust architecture, including identity aware access, least privilege connectivity, and continuous verification.
• Architect and review ZTNA, SSE, and SASE based client access models, including integrations with Cloudflare, Zscaler, or equivalent edge security platforms.
• Establish standards for secure remote user, branch, and third party access using edge based policy enforcement.

Application, ERP & Platform Architecture (Including Oracle E Business Suite)

• Serve as the enterprise architecture authority for application platforms, middleware, and ERP systems.
• Lead architecture and design reviews for Oracle E Business Suite (EBS) environments, including scalability, security, integrations, and lifecycle management.
• Define enterprise standards for application hosting models, platform services, and integration patterns.
• Guide EBS modernization and coexistence strategies, including integration with OCI and other enterprise platforms.
• Ensure application and ERP architectures align with approved enterprise network, cloud, and security standards.

Security, Risk & Governance

• Embed security by design principles across infrastructure, network, application, ERP, and cloud architectures.
• Define and govern enterprise Zero Trust architecture standards aligned to industry frameworks (e.g., NIST, CISA).
• Establish architecture patterns for identity centric access, continuous authentication and authorization, and least privilege enforcement.
• Ensure architectural alignment with ZTNA, SSE, and edge security platforms across user, device, and application access paths.
• Enforce architectural compliance through governance forums and formal design review processes.

Executive Communication & Influence

• Communicate architectural decisions, risks, and trade offs clearly to executive and senior IT leadership.
• Serve as a trusted architectural advisor to technology and business stakeholders.
• Influence outcomes through expertise, governance, and architectural authority rather than direct operational control.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience, with 12 + years of leadership experience in enterprise‑level architecture.
• Deep, hands‑on expertise in Oracle Cloud Infrastructure (OCI), including tenancy design, compartment strategy, IAM, security zones, and multi‑region high‑availability architectures.
• Proven authority in enterprise infrastructure, cloud, networking, security, ERP, and platform architecture, with a track record of defining and governing architecture principles, standards, and reference architectures.
• Advanced experience architecting hybrid cloud environments, OCI service integrations (Exadata, OCVS, Compute, ZFS/Object Storage), and automated infrastructure deployments using Terraform, Ansible, and CI/CD pipelines.
• Expertise in enterprise network architecture, including segmentation, routing, resiliency, global connectivity, and performance optimization across on‑prem, cloud, SaaS, and partner ecosystems.
• Strong proficiency in Zero Trust architecture, including identity‑aware access, least‑privilege enforcement, continuous verification, and implementations using ZTNA, SSE, SASE, and platforms such as Cloudflare or Zscaler.
• Enterprise authority over application, ERP, and platform architecture, including deep experience with Oracle E‑Business Suite (EBS) design reviews, scalability, security frameworks, and modernization strategies.
• Demonstrated ability to embed security‑by‑design principles across infrastructure, cloud, application, and ERP ecosystems, aligned to NIST, CISA, and Zero Trust frameworks.
• Strong governance leadership, including ownership of architecture review processes, compliance enforcement, and long‑term enterprise technology roadmaps.
• Exceptional executive communication skills with the ability to explain complex architectural decisions, risks, and trade‑offs to technical and business leaders, influencing outcomes through expertise and architectural authority.

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.

Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan (with company match)
• Company provided life insurance
• Pet Insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal days

EEO:

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation

DIVERSITY, EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.

The Team + The Role

Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo.

As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team.

This is a remote role supporting a South East territory. 

What this looks like day-to-day

• New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops.
• Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time.
• Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes.
• Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed.
• Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team.
• Early account impact: Assess account health, risks, stakeholder relationships, and the highest-priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward.
• Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute reusable frameworks, playbooks, or processes that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• 5 to 8 years of experience in a customer-facing technical role such as Sales Engineering, Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture.
• Deep hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front-end implementations.
• Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements.
• Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs.
• Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization.
• Hands-on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to-day work rather than light experimentation.
• Experience mentoring or coaching more junior technical team members.

Nice-to-haves

• Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling in an enterprise environment.
• Hands-on experience with mobile app development, including Swift, Android, or React Native.
• Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation.
• Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Remote

Compensation: The expected On-Target Earnings (OTE) range for this role is $193,393 - $241,742, with a 70/30 base-to-variable compensation split.

Benefits: Pendo offers highly competitive United States benefits, including employer-heavy coverage with $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

About the opportunity

The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.

What to expect?

• Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
• Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
• Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
• Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
• Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
• Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
• Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
• Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
• Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption

What do you need to be successful?

• 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
• Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
• Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
• Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
• Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
• Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
• Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
• Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
• Comfortable taking ownership of strategic initiatives from ideation through execution
• Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
• Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

At Construction Resources and its affiliated companies, we are more than a distributor—we are a trusted partner to designers, builders, remodelers, and homeowners. For over 50 years, we’ve delivered integrated solutions that help turn ideas into reality across residential, multi-family, and commercial projects.

Our success is built on collaboration, craftsmanship, and a commitment to excellence. Whether you contribute on the design floor, in operations, or in the field, you’ll be part of a dedicated team that values people, quality, and continuous growth.

Our affiliated brands include Cancos, UMI/Opustone, and Bell Cabinetry.

POSITION OVERVIEW
The A & D Representative maintains and expands relationships with assigned account base customers, with intentions to maximize sales/profit for every account and most importantly to expand CR market penetration within the assigned area.

The A & D Representative represents the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the company.

This position will be required to build and sustain productive relationships and partnerships with current customers and prospects to grow sales and to expand CR penetration with Designers, Architects and Builders’ segments.

JOB RESPONSIBILITIES:

• Establishes productive, professional relationships with key personnel in assigned customer accounts.
• Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.
• Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts
• Proactively leads a joint company account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.
• Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
• Develops a sales action plan to service accounts with high growth potential, collect strategic “intel”, and develop leads from existing account base to better infiltrate designers, architects, and builder’s as potential customers.
• Participates actively with local professional organizations linked with CR's tactics and strategies.
• Creates and executes specific plan to introduce and implement CR products in showrooms, A & D Representative accounts to create demand within the market. Expand Pompeii brand penetration assigning more displays to qualified customers/locations.
• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.

KEY RESPONSIBILITIES:

• Achieves assigned sales quota in designated strategic accounts.
• Meets assigned expectations for profitability.
• Achieves customer objectives defined by company management.
• Completes customer account plans that meet company standards.
• Closely coordinates company executive involvement with customer management.
• Works closely with Customer Service Representatives to ensure customer satisfaction and problem resolution
• Meets quarterly target expectations as far as CR- Display program once posted
• Visits every customer, with displays at least once per month, with mandatory report visits via email to Director of Sales.
• Strategizes, organizes assigned territory/region and plan sales calls weekly.
• Develops an action plan to approach designers, architects and builders, once fabricator leads are found during weekly visits.
• Promotes and executes product knowledge (PKs) at customer’s location and if possible, invite customers to visit one of CR's branches.
• Actively participates and leverages branch events as ways to increase sales.

EXPERIENCE & QUALIFICATIONS:

• Bachelor’s Degree or proven track record of at least 10 years-experience in sales and marketing is required.
• Prefer knowledge and experience in the building material industry, in some capacity.
• Have the ability to develop a comprehensive understanding of CR's competitors, including their capabilities, past competitive history, and can assist in developing a plan to beat them!
• Must be detail-oriented and highly organized with a hunter mentality in the approach to developing and executing strategic plans.
• Must have the skills to discover, create, and develop new opportunities.
• Requires excellent verbal communication and writing skills, but more importantly the desire, ability, and competitiveness to succeed.
• Minimum 50% Travel on a regional basis to cover territory.

SKILLS & COMPETENCIES:

• Communication Skills – Verbal Communication, Listening, Negotiation, Persuasion, Writing Skills
• Critical Thinking – Adaptable, Flexible, Problem Solving, Desire to Learn
• Positive Attitude – Cooperation, Courteous, Friendly, Honest, Respectful
• Teamwork – Collaborative, Team Player, Accept Feedback, Customer Service, Emotional Intelligence, Interpersonal Skills
• Work Ethic – Drive or Will to Learn, Multi-tasking, Organization, Time management & Efficiency, Strategic Planning, Results Oriented

MongoDB is looking for a transformational HR Leader who has partnered with senior leaders to drive complex, global change at scale. As the Senior Director, you will partner with the Chief Revenue Officer Leadership Team and the VP, HRBP to drive a people strategy that enables durable, profitable growth, expands our market reach, and builds a deep bench of leaders for tomorrow. The role reports to the VP, HR Business Partnering and manages a global team of two. 

At MongoDB, the HRBP team’s key focus is to be a trusted advisor to business leaders, translating business strategy into people and organizational priorities that drive performance, culture and growth. This includes shaping workforce strategy & culture, optimizing organizational design and building leadership capability. They use data and insights to influence decisions, anticipate talent needs and ensure that the business has the right structure, culture and capabilities to scale. In short, they are an extension of the business leadership team. They accomplish all of this through very close collaboration with the various other functions within the People Team - Total Rewards, Culture Talent & Development, Talent Acquisition, Regional HR, HR Operations, and People Analytics.  

Key Responsibilities

​Strategic Partnership & Business Leadership

• Serve as a trusted advisor to the CRO and global Sales leadership team, shaping people and organizational strategies that drive scalable revenue growth and global market expansion
• Leverage business acumen and data-driven insights to influence decisions on organization design, talent strategy, and leadership effectiveness
• Lead and develop a global team, fostering growth, excellence, and deep partnership capability

Talent & Performance Management

• Drive a high-performance culture through disciplined goal-setting, continuous feedback, and performance calibration across regions
• Partner with leaders to identify, develop, and retain top talent
• Use analytics and insights to diagnose trends, assess bench strength, and implement targeted development and engagement strategies that sustain performance
• Practice what you coach within your own team, providing continuous feedback, coaching and guidance to your team of BPs

Leadership Development & Succession Planning

• Lead succession planning for critical roles, ensuring depth and readiness across the global Sales organization
• Provide executive coaching and counsel to senior leaders to elevate influence, decision-making, and people leadership capability

Organizational Planning, Design & Change Leadership

• Lead global transformation and organizational design initiatives to ensure that the organizational structure enables accountability, scalability and performance
• Architect organizational change, ensuring transformations are executed thoughtfully and sustainably with clear communication and employee engagement

Culture & Employee Experience

• Act as a culture carrier and change agent, embedding company values and leadership principles into daily decisions, programs & behaviors
• Foster a culture of retention where teams feel empowered and aligned to outcomes

Profile & Experience

• 12+ years of HR experience, including 8+ years in senior HRBP roles and at least 4+ years leading a team of HRBPs
• Proven success leading people strategy and organizational transformation in a high-growth, high-performance technology company
• Strong business acumen and deep understanding of Go-To-Market operations and strategies
• Demonstrated ability to influence, build trust, and drive change across complex global organizations with very senior leaders
• Track record of leading through ambiguity and scaling organizations
• Analytical and insight-driven; uses data to guide decisions and measure impact
• Exceptional communication, judgment, and credibility at the most senior levels
• Consumption experience is a plus

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273422877

 #LI-ONSITE

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world. We're growing fast and hiring the engineering talent to match.

• Architect and manage infrastructure on AWS GovCloud using IaC tools
• Implement and maintain CI/CD pipelines aligned with FedRAMP controls
• Support FedRAMP Authorization to Operate (ATO) processes
• Automate compliance checks and enforce configuration baselines across environments
• Collaborate with Security, Engineering, and GRC teams to remediate findings and maintain ATO status

• 3+ years of DevOps or cloud engineering experience
• Direct experience deploying and operating workloads in AWS GovCloud or regulated environments
• Proficiency with Terraform or equivalent IaC tools
• Experience with containerization (ECS/EKS) in regulated environments
• Strong understanding of security frameworks and their technical implementation

• AWS GovCloud or security certifications (AWS Solutions Architect, CompTIA Security+)
• Experience with FedRAMP, ITAR, or DoD IL2/IL4/IL5 environments
• Working knowledge of FedRAMP authorization processes (Moderate or High baseline preferred)

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimists.
• We believe in meritocracy, where ideas and effort are publicly celebrated.
  
  

About MaintainX

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About the Opportunity

We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.

This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.

You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.

What to expect? 

Personalization & Experimentation Domain Leadership 

• Own the end-to-end design of personalization and experimentation programs, including:
• audience and segmentation strategies grounded in behavioral, contextual, and first-party data
• experience decisioning models that balance relevance, performance, and governance
• experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
  
  
• Design personalization strategies that scale responsibly, including:
• guardrails to prevent over-personalization, bias, and degraded user experience
• approaches for global, multi-brand, or multi-region deployments
• tradeoffs between targeting precision, latency, and operational complexity
  
  
• Define measurement approaches that connect:
• user behavior → decisioning logic → exposure → business outcomes
  
  
• Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.

Technical Solution Architecture & Hands-On Delivery

• Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
• user identification and profile stitching
• audience evaluation and decisioning
• personalized content and experience delivery
  experimentation and uplift measurement
  
  
• Lead hands-on implementation activities such as:
• building proof-of-concepts and reference implementations
• configuring personalization models and decision logic
• developing integration services and APIs
• supporting production deployments and performance optimization
  
  
• Integrate personalization solutions with enterprise platforms including:
• CDPs (Segment, Tealium, mParticle, etc.)
• CRMs (Salesforce, Dynamics)
• analytics platforms (GA4, Adobe Analytics, Snowplow)
• identity, consent, and privacy tooling
  
  
• Design personalization delivery patterns across modern rendering strategies:
• SSR, CSR, SSG, ISR
• edge and CDN-based personalization
• hybrid static + runtime personalization approaches
  
  
• Ensure solutions meet enterprise requirements for:
• performance and scalability
• reliability and fallback behavior
• security and privacy compliance

Technical Discovery & Customer Enablement

• Lead technical discovery sessions to assess customer readiness across:
• data quality, identity maturity, and event instrumentation
• architectural constraints (latency, caching, edge delivery)
• content model alignment and operational workflows
  
  
• Translate personalization requirements into detailed technical designs, including:
• integration patterns and API contracts
• data and event schemas
• deployment and observability considerations
  
  
• Enable customer teams through:
• implementation workshops and pair-programming
• architecture and code reviews
• developer documentation and operational runbooks

Cross-Functional Collaboration & Feedback Loops

• Partner closely with Contentful Product and Engineering teams to:
• surface implementation challenges and recurring customer pain points
• provide feedback that influences roadmap, developer experience, and documentation
• validate new personalization capabilities against real customer use cases
  
  
• Contribute to internal enablement by:
• mentoring Solution Architects and delivery team members
• developing reusable accelerators, patterns, and reference architectures
• supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities

What you need to be successful?

Required: Personalization & Experimentation Domain Expertise

• Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
• ownership of audience strategy and decisioning logic
• designing and running A/B or multivariate experiments beyond basic UI testing
• interpreting experiment results and translating them into iterative improvements
  
  
• Strong understanding of personalization challenges such as:
• identity resolution and anonymous vs known users
• data sparsity and cold-start scenarios
• experimentation validity, bias, and statistical tradeoffs
• privacy, consent, and regulatory constraints

Required: Technical & Architectural Skills

• Advanced proficiency with modern web technologies:
  • JavaScript / TypeScript
  • React with Next.js (preferred), or Vue/Nuxt, Angular
  • REST and GraphQL APIs
    
    
• Deep understanding of web rendering and delivery patterns:
  • SSR, CSR, SSG, ISR
  • caching strategies and personalization at scale
• Strong experience integrating SaaS platforms and enterprise systems via APIs
• Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
  • serverless or microservices-based systems
  • event-driven or streaming architectures

Professional Services & Collaboration Skills

• Experience delivering customer-facing technical engagements in a consulting or professional services context
• Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
• Strong written communication skills, especially technical documentation

Nice to Have

• Experience with CDPs, tag management systems, and event pipelines
• Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
• Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)

What Success Looks Like

• Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
• Personalization solutions you design are:
• measurable and outcome-driven
• performant at enterprise scale
• governed and extensible over time
• Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
• Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
• Contentful is consistently seen as a credible personalization partner, not just a technology vendor.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

The Solutions Consultant will provide high-quality demonstrations of the product to prospective customers by working with sales staff and clients to understand the customer’s business and workflows. They will also be responsible for maintaining content used by both sales staff and clients. The Solutions Consultant will mentor sales staff on product knowledge and be the go-to resource for all technical requests during the pre-sales phase. They will also work with the sales staff to collect customer feedback.

What you’ll do:

• Provide the necessary tools and processes to accelerate deals, execute contracts, and improve sales team efficacy.
• Connect with a variety of customers to help drive sales across all verticals including manufacturing, facilities management, government, and other maintenance and operational businesses.
• Team with sales to present MaintainX to prospective clients, using examples appropriate to their business and communication needs.
• Import real customer data into trial accounts so the customer can interact with their own assets and engage with the platform in the most compelling way.
• Be the go-to product expert who can accurately respond to technical product questions from across the sales teams.
• Stay informed on product updates (3x/week on average) and incorporate the latest functionality into demos, as needed.
• Build trust with customer stakeholders based on product and functional expertise.
• Learn to anticipate customer needs. Utilize your intuitive consulting and selling skills to engage with customer pain points and present possible Sales with MaintainX.
• Collaborate with a Sales Architect to develop customer-specific integrations, between MaintainX and 3rd party software, as needed.
• As a member of a cross-departmental sales team, work with marketing, product management, engineering, implementation, and customer support to find solutions for prospective customers.
• Develop and launch new sales assets and collateral.
• Keep existing sales assets and collateral up-to-date.
• Mentor sales staff by reinforcing product knowledge and messaging/positioning from our product marketing managers, during collaborations.
• Collect marketing and product feedback from day-to-day customer interactions, and provide feedback to the product marketing team.

About you:

• 3+ years of related experience, such as technical sales, implementation, solutions building, or sales/solutions engineering.
• Background in manufacturing, industrial operations, or warehouse environments, preferably with direct exposure to operational workflows.
• Comfortable multi-tasking and keeping the energy high.
• Outstanding verbal and written communication ability.
• Interpersonal and listening skills.
• Insanely detail-oriented and organized.
• Effective problem-solving capabilities.
• Ability to adjust communication style based on customers’ personalities and based on stakeholders’ objectives.
• Ability to present effectively and command attention with a variety of stakeholder perspectives.
• Personality traits: empathic, positive, passionate, creative, smart, high integrity, startup mentality.
• BA degree or higher.

Bonus if you have:

• Prior consulting and/or sales experience.
• Experience with modern sales tech stacks: Salesforce, Salesloft, DiscoverOrg, etc.
• Experience with startups and entrepreneurial organizations.
• Experience working with ERP, CMMS or facility operations software.
• Experience working in a manufacturing facility.
• Ability to perform in a remote work setting.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

THE ROLE

As the lead architect of our AI technical value narrative, you will drive the digital and content strategies that captivate technical leaders and the infrastructure community. You will translate complex AI Factory architectures and high-performance storage differentiators into compelling stories that bridge the gap between enterprise data and intelligence. By distilling the "how-to" of AI data orchestration into clear, differentiated value propositions, you will empower our global sales teams and influence the next generation of data-centric AI innovation.

WHAT YOU'LL DO

• Architect the AI Technical Content Roadmap: Design and execute high-impact technical assets—including deep-dive blogs, interactive digital experiences, and live webcasts—that demonstrate how the Everpure Platform accelerates AI/ML workloads and RAG architectures.
• Pioneer AI Integration Showcases: Own the evangelism of AI capabilities, including Model Context Protocol (MCP) servers, by building demonstrations that show how AI agents securely interact with the Everpure Unified Data Plane.
• Orchestrate the Technical Bill of Materials (BOM): Lead the creation of a high-fidelity "AI toolkit," ensuring Field Sales and Partners have the reference architectures and deployment guides necessary to win in the market.
• Drive Digital Technical Experiences: Execute the strategy for digital showcases on everpure.com, specifically building Pure360 demonstrations and TestDrive environments to allow customers to interact with our virtual sandbox.
• Translate Feature Logic into Market Value: Act as the primary technical liaison between Product Management and Marketing to turn complex features—like DirectFlash efficiency or Evergreen//One for AI—into selling points for infrastructure architects.
• In-Office Collaboration: We are primarily an in-office environment and therefore, you will be expected to work from the office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

• Expertise in the AI Lifecycle: Deep technical knowledge of storage and infrastructure combined with a functional understanding of the AI pipeline, including training, fine-tuning, and inference.
• Technical Content Mastery: Proven ability to translate complex engineering concepts into simple, differentiated narratives for technical decision-makers across written, video, and presentation formats.
• Cloud-Native & Data Pipeline Fluency: Proficiency in Kubernetes and containers, specifically how Portworx by Everpure manages data for stateful AI applications, and how to solve "Data Preparation Bottlenecks" with high-throughput storage.
• Hands-on Technical Proficiency: Direct experience with RAG (Retrieval-Augmented Generation), Vector Databases (such as Milvus or Pinecone), and infrastructure protocols including S3 object storage and high-performance networking.
• Collaborative Leadership: Ability to align outcomes across Product, Engineering, and Sales teams to ensure a unified AI story across the entire Everpure portfolio.

THE ROLE 

As the Director of Social Media, you will transform our social presence from a publishing function into a high-impact engine for brand authority and market influence. You’ll lead the global organic strategy, elevating executive voices and leveraging deep social listening to drive actionable business insights. By partnering closely with Brand, Communications, and Demand teams, you will ensure our social channels move beyond metrics to become a core driver of credibility and global relevance.

WHAT YOU'LL DO

• Architect Global Strategy: Define and execute a comprehensive organic social roadmap that synchronizes our brand voice across all platforms, ensuring every interaction increases our global Share of Voice and brand sentiment.
• Lead Executive Presence: Design and manage our executive thought leadership program, partnering with senior leaders to craft authentic, insight-driven narratives that build industry trust and individual authority.
• Drive Intelligence & Insights: Establish a sophisticated social listening and reporting framework to provide the organization with real-time market intelligence, informing content planning and broader marketing decisions.
• Scale Advocacy & Influence: Launch and optimize global employee advocacy and influencer programs that amplify our reach through trusted, human-centric storytelling.
• Nurture High-Performing Teams: Lead and mentor a team of social specialists, setting high standards for creative excellence and data-driven experimentation while fostering cross-functional collaboration with Creative and Paid teams.
• We are primarily an in-office environment and therefore, you will be expected to work from the Raleigh/Durham office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

• Strategic Leadership Expertise: A proven track record of leading complex, global social media strategies within a B2B and enterprise environment, focusing on brand storytelling and community growth.
• Executive & Influencer Savvy: Extensive experience managing high-stakes executive social programs and scaling influencer initiatives that drive measurable industry engagement.
• Analytical Mastery: Technical proficiency with enterprise social suites (such as Sprout, Brandwatch, or Sprinklr) and a deep understanding of how to use sentiment analysis and attribution to prove business impact.
• Cross-Functional Collaboration: Exceptional ability to partner across Creative, Communications, and Demand Generation teams to integrate social insights into holistic business goals.

#LI-ONSITE

#LI-KT1

THE ROLE

As a Sr. Finance Manager, you will be the strategic financial backbone of our Marketing organization, transforming complex data into a growth engine. You will partner directly with senior Marketing leaders to optimize global investments, ensuring every dollar fuels our mission to dominate the market. By bridging the gap between high-level strategy and operational rigor, you’ll drive the financial discipline and cross-functional collaboration that sustains our competitive edge.

WHAT YOU'LL DO

• Lead Strategic Planning: Architect the Annual Operating Plan (AOP) and monthly close cycles, delivering executive-ready narratives that guide global investment shifts and ensure financial predictability.
• Advise Executive Leadership: Act as a primary finance business partner to Marketing leaders, utilizing sophisticated scenario modeling to influence high-stakes trade-offs and maximize program ROI.
• Drive Financial Governance: Establish and govern robust processes for accruals and budget management, ensuring total alignment between marketing strategy, departmental spend, and corporate accountability.
• Modernize Insights: Identify and implement process improvements using data visualization tools to translate complex spend patterns into clear, actionable business intelligence for cross-functional stakeholders.

WHAT YOU BRING

• Strategic Finance Expertise: Extensive experience leading complex FP&A cycles and financial planning (preferrably supporting Marketing, Sales, or similar Go-to-Market functions) with a focus on outcome-based budgeting and investment prioritization. 
• Executive Influence: Exceptional communication skills and the ability to act as a trusted advisor to senior stakeholders, translating financial data into compelling strategic recommendations.
• Analytical Strength: Financial modeling and proficiency with data systems (such as SQL, Snowflake, Tableau, or equivalent) to evaluate program performance and automate reporting workflows.
• Operational Ownership: A proactive mindset for managing financial governance and cross-functional processes, with the ability to operate independently in a fast-paced, high-visibility environment.
• We are primarily an in-office environment and therefore, you will be expected to work from the Chicago, IL, New York, NY, Raleigh, NC, or Santa Clara, CA office in compliance with Pure’s policies, unless you are on PTO, or work travel, or other approved leave.

#LI-ONSITE #LI-KQ1

THE ROLE

As a Senior Integrated Marketing Manager, you will be the architect of the end-to-end customer journey, developing and orchestrating integrated GTM journeys and campaigns, and leading a cross-functional team to drive brand awareness, customer engagement, pipeline progression, and revenue growth. You will lead cross-functional "rhythms" across Web, Digital, and Brand teams to ensure the Everpure story resonates deeply with our target buying groups. Your mission is to bridge the gap between brand awareness and revenue growth by orchestrating "moments that matter" throughout the customer lifecycle. This is a high-visibility role where your strategic influence directly shapes how the market experiences the Everpure Platform.

WHAT YOU'LL DO

• Design and Orchestrate Integrated GTM Journeys and Campaigns: Lead the development of end-to-end marketing campaigns that move target segments through the funnel, utilizing a data-driven "jobs-to-be-done" (JTBD) framework to deliver personalized, multi-channel experiences.
• Drive Cross-Functional Execution and Alignment: Act as the central hub for marketing operations, collaborating with MOPS, Digital, and Product teams to activate automation and ensure a consistent, unified voice across all Everpure touchpoints.
• Optimize Performance and Pipeline Acceleration: Define and monitor key performance indicators (KPIs) such as buying group coverage and pipeline progression, rapidly iterating on strategies to improve conversion rates and maximize marketing ROI.
• Lead Strategic Communication and Stakeholder Management: Present journey strategies and campaign results to executive leadership, fostering a culture of transparency while managing external agency partnerships to extend our internal capabilities.
• In-Office Collaboration: We are primarily an in-office environment and therefore, you will be expected to work from our Raleigh office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

• Expertise in B2B Integrated Marketing Strategy: Extensive experience building and leading multi-channel integrated marketing campaigns within the B2B technology sector (IT, data storage, or cloud computing preferred).
• Customer Journey Mastery: Proven ability to map complex buyer lifecycles and implement personalization and segmentation strategies that drive measurable engagement and revenue impact.
• Collaborative Leadership: Demonstrated success in leading cross-functional teams and managing complex projects through influential communication and transparent stakeholder management.
• Analytical Decision-Making: Proficiency with marketing technology stacks and analytics tools to interpret performance signals and translate raw data into actionable campaign optimizations.

#LI-ONSITE

#LI-KT1

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

The Solutions Consultant (Public Sector) will provide high-quality demonstrations of the product to prospective customers by working with sales staff and clients to understand the customer’s business and workflows. They will also be responsible for maintaining content used by both sales staff and clients. The Solutions Consultant will mentor sales staff on product knowledge and be the go-to resource for all technical requests during the pre-sales phase. They will also work with the sales staff to collect customer feedback.

Please note: we are prioritizing candidates currently located in Washington, DC, Virginia, or Maryland.

What you’ll do:

• Provide the necessary tools and processes to accelerate deals, execute contracts, and improve sales team efficacy.
• Connect with a variety of customers to help drive sales across all verticals including manufacturing, facilities management, government, and other maintenance and operational businesses.
• Team with sales to present MaintainX to prospective clients, using examples appropriate to their business and communication needs.
• Import real customer data into trial accounts so the customer can interact with their own assets and engage with the platform in the most compelling way.
• Be the go-to product expert who can accurately respond to technical product questions from across the sales teams.
• Stay informed on product updates (3x/week on average) and incorporate the latest functionality into demos, as needed.
• Build trust with customer stakeholders based on product and functional expertise.
• Learn to anticipate customer needs. Utilize your intuitive consulting and selling skills to engage with customer pain points and present possible Sales with MaintainX.
• Collaborate with a Solutions Architect to develop customer-specific integrations, between MaintainX and 3rd party software, as needed.
• As a member of a cross-departmental sales team, work with marketing, product management, engineering, implementation, and customer support to find solutions for prospective customers.
• Develop and launch new sales assets and collateral.
• Keep existing sales assets and collateral up-to-date.
• Mentor sales staff by reinforcing product knowledge and messaging/positioning from our product marketing managers, during collaborations.
• Collect marketing and product feedback from day-to-day customer interactions, and provide feedback to the product marketing team.

About you:

• 7+ years of related experience, such as sales, implementation, solutions building, or engineering.
• Understanding and experience with Public Sector compliance, IT policies, and deployment models.
• Experienced in working with Systems integrator teams for implementation and deployment planning and scoping
• Experience working with Enterprise and Public Sector Cybersecurity and compliance teams for compliance documentation, ATO conversations, and navigating cybersecurity policies.
• Background in asset management is preferred
• Prior consulting and sales experience and analytical problem-solving skills is a plus.
• Comfortable multi-tasking and keeping the energy high.
• Outstanding verbal and written communication ability.
• Interpersonal and listening skills.
• Insanely detail-oriented and organized.
• Effective problem-solving capabilities.
• Ability to adjust communication style based on customers’ personalities and based on stakeholders’ objectives.
• Ability to present effectively and command attention with a variety of stakeholder perspectives.
• Personality traits: empathic, positive, passionate, creative, smart, high integrity, startup mentality.
• BA degree or higher.

Bonus if you have:

• Experience with modern sales tech stacks: Salesforce, Salesloft, DiscoverOrg, etc.
• Experience with startups and entrepreneurial organizations.
• Experience working with ERP, CMMS or facility operations software.
• Ability to perform in a remote work setting.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrolment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations. 

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

The Senior Solutions Consultant will provide high-quality demonstrations of the product to prospective customers by working with sales staff and clients to understand the customer’s business and workflows. They will also be responsible for maintaining content used by both sales staff and clients. The Solutions Consultant will mentor sales staff on product knowledge and be the go-to resource for all technical requests during the pre-sales phase. They will also work with the sales staff to collect customer feedback.

What you’ll do:

• Provide the necessary tools and processes to accelerate deals, execute contracts, and improve sales team efficacy.
• Connect with a variety of customers to help drive sales across all verticals including manufacturing, facilities management, government, and other maintenance and operational businesses.
• Team with sales to present MaintainX to prospective clients, using examples appropriate to their business and communication needs.
• Import real customer data into trial accounts so the customer can interact with their own assets and engage with the platform in the most compelling way.
• Be the go-to product expert who can accurately respond to technical product questions from across the sales teams.
• Stay informed on product updates (3x/week on average) and incorporate the latest functionality into demos, as needed.
• Build trust with customer stakeholders based on product and functional expertise.
• Learn to anticipate customer needs. Utilize your intuitive consulting and selling skills to engage with customer pain points and present possible Sales with MaintainX.
• Collaborate with a Sales Architect to develop customer-specific integrations, between MaintainX and 3rd party software, as needed.
• As a member of a cross-departmental sales team, work with marketing, product management, engineering, implementation, and customer support to find solutions for prospective customers.
• Develop and launch new sales assets and collateral.
• Keep existing sales assets and collateral up-to-date.
• Mentor sales staff by reinforcing product knowledge and messaging/positioning from our product marketing managers, during collaborations.
• Collect marketing and product feedback from day-to-day customer interactions, and provide feedback to the product marketing team.

About you:

• 3+ years of related experience, such as technical sales, implementation, solutions building, or sales/solutions engineering.
• Background in manufacturing, industrial operations, or warehouse environments, preferably with direct exposure to operational workflows.
• Comfortable multi-tasking and keeping the energy high.
• Outstanding verbal and written communication ability.
• Interpersonal and listening skills.
• Insanely detail-oriented and organized.
• Effective problem-solving capabilities.
• Ability to adjust communication style based on customers’ personalities and based on stakeholders’ objectives.
• Ability to present effectively and command attention with a variety of stakeholder perspectives.
• Personality traits: empathic, positive, passionate, creative, smart, high integrity, startup mentality.
• BA degree or higher.

Bonus if you have:

• Prior consulting and/or sales experience.
• Experience with modern sales tech stacks: Salesforce, Salesloft, DiscoverOrg, etc.
• Experience with startups and entrepreneurial organizations.
• Experience working with CMMS/EAM, ERP or facility operations software.
• Experience working in a manufacturing facility.
• Ability to perform in a remote work setting.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Joining Collibra’s People Technology, Analytics, & Operations team 

Collibra is at a technological inflection point, moving beyond traditional SaaS administration toward a future where AI-driven automation is the backbone of our People Strategy. As the Senior Manager of People Technology, you will be the architect of an AI-First People Technology ecosystem—one that determines not just how we use our current stack, but how we evolve it. You will lead a global team in building a roadmap that integrates intelligent automation into our workflows, ensuring our technology strategy directly drives Collibra's business objectives.

We look for leaders who challenge the status quo, prioritize ethical AI implementation, and operate as strategic consultants to the business.

This is a hybrid role based in our Raleigh office. Our hybrid model means you’ll work from the office at least two days each week. This setup helps us stay connected, work more closely together, and keep making progress as a team.

Senior Manager, People Technology & Strategy at Collibra is responsible for

• AI-First Strategy: Designing and orchestrating a forward-looking technology roadmap with AI at its center, including leading rigorous build-vs-buy decisions.
• Strategic Advisory: Acting as a lead consultant to People & Places leadership by translating HR technology initiatives into clear business value and executive-ready messaging.
• Automation Architecture: Systematically eliminating manual work through AI and Workato iPaaS integrations across Talent Acquisition, Finance/Payroll, and IT.
• Ecosystem Management: Overseeing the administration, security, and data integrity of Workday, Greenhouse, and Peakon to ensure they feed high-quality data into our systems of intelligence.
• Team & Vendor Leadership: Managing a team of two (with growth potential), leading vendor QBRs, and owning the end-to-end lifecycle of system updates and change management.

You have

• 8+ years of experience in People Technology, with a strong preference for Workday and Greenhouse ATS.
• 4+ years in a management or team lead capacity, with a proven track record of developing people and managing resources dynamically.
• Proven expertise in automation and AI tools, specifically with Workato iPaaS and LLMs like Claude, Gemini, or NotebookLM.
• Strong experience in strategic roadmapping and the ability to present complex technical concepts to senior executive leadership.
• Demonstrated success in benchmarking systems and managing vendor relations/contract renewals.
• A bachelor’s degree or equivalent related working experience is required.
• This position is not eligible for visa sponsorship.

You are

• An AI-Native Leader: You don't use AI as a feature; you use it as a foundation to solve workflow problems and challenge manual assumptions.
• A Strategic Architect: You think like a Product Manager and view systems as a lever for competitive advantage, not just a database.
• A High-Level Communicator: You are comfortable translating technical roadmaps into business value with clarity and confidence.
• An Agile Leader: You thrive in fast-paced environments, coaching your team to lead conversations and act as trusted advisors.
• An Orchestrator: You bring structure to ambiguity, aligning stakeholders and keeping complex, high-priority projects moving forward.

Measures of success

• Within your first month, you will immerse yourself in Collibra’s current People tech stack (Workday, Greenhouse, Workato), establish relationships with your direct reports, and audit existing manual workflows.
• Within your third month, you will deliver a draft of the AI-First People Technology roadmap and identify the first three high-impact automation opportunities to eliminate tactical work.
• Within your sixth month, you will have executed the initial phases of the AI roadmap, demonstrated measurable efficiency gains through Workato integrations, and built a business case for future team capacity expansion.

Compensation for this role

The standard base salary range for this position is $152,000 - $190,000 per year. This position is not eligible for additional commission-based compensation. Salary offers are based on a combination of factors, including, but not limited to, experience, skills, and location.

In addition to base salary, we offer a competitive total rewards package, including bonus potential, equity for eligible roles, a Flex Fund monthly stipend, pension/401k plans, and more.

Joining Collibra’s Education team

You will join the Education team within our Professional Services organization, reporting directly to our Director of Education. Our mission is to empower and inspire Data Citizens by delivering seamless learning experiences that drive long-term customer success. As our Learning Systems Engineer, you are the bridge between education and innovation, tasked with optimizing our platforms to ensure our global users can navigate their Data Intelligence journey without friction.

In this role, you’ll embody our value "Our customers are our true north" by using your technical expertise in APIs and automation to remove learning barriers. Every workflow you build and every system optimization you implement is designed with one goal: ensuring our customers have the most efficient, intuitive path to mastering Collibra.

This is a hybrid role based in our Raleigh office. Our hybrid model means you’ll work from the office at least two days each week. This setup helps us stay connected, work more closely together, and keep making progress as a team.

Learning Systems Engineers at Collibra are responsible for

• Manage and optimize our external-facing Learning Management System (LMS) and connected integrations in order to deliver a seamless, high-performance user experience for our global customers.
• Architect and monitor the education data pipeline from the LMS to our data lake in order to ensure high-quality metadata extraction and reporting accuracy for stakeholders.
• Automate core learning operations, including badge issuance and certification enrollments, in order to scale program delivery and reduce manual intervention for the Education team.
• Implement AI-driven solutions and advanced workflows in order to provide deeper customer insights and personalize the learner journey at scale.
• Analyze and resolve complex technical support tickets in order to identify root causes and proactively improve platform stability and user satisfaction.

You have

• 3+ years of experience managing and optimizing enterprise LMS platforms (direct experience with Docebo is a significant plus).
• Proven technical proficiency with REST APIs or Python for systems integration and task automation.
• Hands-on experience building automated workflows using middleware tools such as Zapier or Workato.
• Demonstrated experience managing learning data pipelines, including data extraction, metadata mapping, and analytics reporting.
• A Bachelor’s degree in Computer Science, Information Systems, Educational Technology, or equivalent professional work experience.
• This position is not eligible for visa sponsorship.

You are

• A methodical problem-solver who analyzes complex technical issues with an investigative mindset to identify root causes and implement sustainable solutions.
• A clear and patient communicator who applies a high degree of empathy when translating technical system logic into understandable guidance for both internal and external stakeholders.
• An innovation-driven technologist who possesses an insatiable curiosity for emerging tools, specifically in how AI and LLMs can be applied to revolutionize traditional learning operations.
• A detail-oriented data steward who maintains meticulous standards when auditing data pipelines and system metadata to ensure reporting remains the "true north" for the organization.
• An agile collaborator who demonstrates a proactive and iterative approach to process improvement, balancing developer-level logic with the mission of an educator.

Measures of success

• Within your first month, you will be onboard into the Docebo LMS, master the data pipeline, and take ownership of technical support tickets to identify and resolve common user pain points.
• Within your third month, you will drive operational efficiency by implementing automations, auditing data for reporting accuracy, and collaborating with the Data and Automation teams to align on learning processes
• Within your sixth month, you will scale the platform's architecture and pilot AI-driven enhancements to improve the learner experience while delivering measurable improvements in system performance and support efficiency.

Compensation for this role

The standard base salary range for this position is $96,000.00 - $120,000.00  per year. This position is not eligible for additional commission-based compensation. Salary offers are based on a combination of factors, including, but not limited to, experience, skills, and location.

In addition to base salary, we offer a competitive total rewards package, including bonus potential, equity for eligible roles, a Flex Fund monthly stipend, pension/401k plans, and more.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

The Senior Solutions Consultant will provide high-quality demonstrations of the product to prospective customers by working with sales staff and clients to understand the customer’s business and workflows. They will also be responsible for maintaining content used by both sales staff and clients. The Solutions Consultant will mentor sales staff on product knowledge and be the go-to resource for all technical requests during the pre-sales phase. They will also work with the sales staff to collect customer feedback.

What you’ll do:

• Provide the necessary tools and processes to accelerate deals, execute contracts, and improve sales team efficacy.
• Connect with a variety of customers to help drive sales across all verticals including manufacturing, facilities management, government, and other maintenance and operational businesses.
• Team with sales to present MaintainX to prospective clients, using examples appropriate to their business and communication needs.
• Import real customer data into trial accounts so the customer can interact with their own assets and engage with the platform in the most compelling way.
• Be the go-to product expert who can accurately respond to technical product questions from across the sales teams.
• Stay informed on product updates (3x/week on average) and incorporate the latest functionality into demos, as needed.
• Build trust with customer stakeholders based on product and functional expertise.
• Learn to anticipate customer needs. Utilize your intuitive consulting and selling skills to engage with customer pain points and present possible Sales with MaintainX.
• Collaborate with a Sales Architect to develop customer-specific integrations, between MaintainX and 3rd party software, as needed.
• As a member of a cross-departmental sales team, work with marketing, product management, engineering, implementation, and customer support to find solutions for prospective customers.
• Develop and launch new sales assets and collateral.
• Keep existing sales assets and collateral up-to-date.
• Mentor sales staff by reinforcing product knowledge and messaging/positioning from our product marketing managers, during collaborations.
• Collect marketing and product feedback from day-to-day customer interactions, and provide feedback to the product marketing team.

About you:

• 3+ years of related experience, such as technical sales, implementation, solutions building, or sales/solutions engineering.
• Background in manufacturing, industrial operations, or warehouse environments, preferably with direct exposure to operational workflows.
• Comfortable multi-tasking and keeping the energy high.
• Outstanding verbal and written communication ability.
• Interpersonal and listening skills.
• Insanely detail-oriented and organized.
• Effective problem-solving capabilities.
• Ability to adjust communication style based on customers’ personalities and based on stakeholders’ objectives.
• Ability to present effectively and command attention with a variety of stakeholder perspectives.
• Personality traits: empathic, positive, passionate, creative, smart, high integrity, startup mentality.
• BA degree or higher.

Bonus if you have:

• Prior consulting and/or sales experience.
• Experience with modern sales tech stacks: Salesforce, Salesloft, DiscoverOrg, etc.
• Experience with startups and entrepreneurial organizations.
• Experience working with CMMS/EAM, ERP or facility operations software.
• Experience working in a manufacturing facility.
• Ability to perform in a remote work setting.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The Dynamics 365 F&O Technical Architect will report to the Dynamics 365 F&O Manager and is responsible for playing a significant role in designing, developing, implementing, testing, and supporting the complete Dynamics Enterprise Resource Planning (ERP) environments. The Dynamics 365 Technical Architect role defines strategies and best practices for accomplishing viable automated solutions for complex business processes.

Responsibilities

• Develop Dynamics 365 ERP (Finance, Supply Chain Management & Commerce) according to functional specifications and gather requirements, as well as generate technical specifications.
• Work with other members of the technical team, in addition to business users to design and create technical solutions that meet Microsoft best practices.

• Troubleshoot errors and other technical issues for functional consultants and clients.
• Own technical aspect of support tickets and work with Application administrator.
• Own D365 F&O ISV software and integrations.

• Perform peer code review for development work complete to ensure alignment and understanding.

• Create proof-of-concepts and vet potential ISV integrations.
• Conduct internal and business user training sessions.
• Own project deliverables by ensuring delivery of quality deliverables, on time and within budget. 

Qualifications

• Solid understanding of D365FO architecture and extensibility model.
• Expertise in X++, SQL programming languages. Working knowledge of .NET, C#, C++.
• Strong experience with LCS and Azure DevOps features and functionalities.
• Experienced in application lifecycle management (Code Merging, Code Deployments, etc...) 
• Ability to generalize solutions to be reusable.
• Ability to design frameworks, establish efficient patterns.
• Ability to lead a development sub-team (full-time and sub-contractor staff)
• Ability to present various technical topics/solutions whenever required e.g. monthly meeting, meeting with business etc.
• Proficient at developing and maintaining documentation e.g Test cases, LOE, TDD, SOPs (e.g. Developer’s guide, DB refresh policies).
• Adhere to and follow our Software Development Life Cycle (SDLC) process.
• Identify bottlenecks and design solutions to overcome.
• Ability to utilize and implement automation.
• Whenever asked, ability to lead status calls (SCRUM, etc...), and Provide status updates to Project Manager 
• Certifications – Pass one exam (MS D365 F&O or Power Platform or Azure) per year.

Preferred Qualifications - What Will Set You Apart

• Microsoft Certified: Dynamics 365: Technical Consultant Associate or equivalent.
• BS Degree in Computer Information Systems or BS degree in a relevant business area is required.
• 8 or more years’ experience using the Microsoft Dynamics 365 Platform (D365 F&O, D365 Supply Chain, Power apps/flow).
• Previous experience with C# and/or .NET framework is strongly desired.
• Strong interpersonal skills including mentoring, coaching, collaborating, and team building.
• Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including the executive level.
• Strong analytical, planning, and organizational skills with an ability to manage competing demands.
• Strong knowledge and understanding of business need with the ability to establish and translate customer requirements into working code.
• Proven ability to participate in software development projects and ensure objectives, goals, and commitments are met.
• Full life cycle upgrade experience for Dynamics D365, preferred.
• Working knowledge of SharePoint Online, MS Platforms (Power BI, Power Apps, Flow, etc.).
• Solid understanding of and demonstrated experience in using appropriate tools: Azure DevOps, Team Foundation Server or equivalent, Microsoft Project, Visio, and all Office Tools
• Must be able to assess technical gaps in requirement specifications.

Travel requirements

• Minimal Travel, as needed with advanced notice.

Working Conditions

• Willing and able to maintain strict adherence to safety rules and regulations, to include wearing safety equipment.

Physical Requirements

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.

Relay, a Raleigh-based high growth company, is looking to change the way we communicate. We’re on a mission that matters, and we're hiring for a Solutions Engineer who will thrive in a dynamic high-growth environment.

Frontline workers are the lifeblood of our economy, and we're building the cloud platform that makes them better, faster and safer than ever before. Our cloud solution offers a data driven approach to frontline work through real time communications, real time location information and powerful real time data and insights. Here at Relay, we've designed, built and launched an entirely new product category and we're disrupting the handheld radio industry.

The Solutions team is central to our revenue growth and customer value strategy, serving as the technical experts for our most important strategic sales opportunities. Our mission is to design innovative, AI-driven solutions that transform complex business problems, showcase the power of the Relay SaaS platform and its advanced AI capabilities for large prospective clients, and accelerate deals by expertly navigating technical diligence and removing IT or technical roadblocks. 

Position Overview:

As a Solutions Engineer specializing in Frontline Business Transformation, you will be a key technical member on the Solutions team, working directly with prospective and existing enterprise customers. You will leverage deep technical expertise and business acumen to architect and implement sophisticated AI-driven solutions, demonstrating how Relay's platform drives significant business transformation, both pre- and post-sale. You will play a crucial role in the technical pre-sales cycle, from initial discovery and design to hands-on technical POC creation and demo, with a particular focus on pioneering new and emerging AI-powered solutions. You are a trusted technical advisor, adept at handling complex requirements, overcoming objections, and ensuring our most strategic customers derive maximum value and achieve transformative outcomes from our AI offerings by actively participating in their deployment and initial operationalization.

Key Responsibilities:

• Strategic Pre-Sales & Hands-On AI Solution Architecture:
• Partner with assigned Business Development and Enterprise Sales teams to gain a deep understanding of their business goals, complex technical landscapes, and critical pain points, identifying opportunities for AI-driven transformation.
• Design and architect robust, scalable, and innovative AI solutions using our core product suite and APIs, tailored to specific customer needs and demonstrating significant value through AI-powered business process re-engineering.
• Develop and deliver highly customized, compelling product demonstrations and technical presentations that effectively communicate the value and technical feasibility of AI-driven solutions to diverse audiences, including C-suite and IT leadership.
• Lead the development, hands-on implementation, and management of Proof-of-Concept (PoC) solutions to validate technical requirements and showcase the transformative power of Relay's AI capabilities in complex scenarios
• Technical Sales Leader:
• Act as the primary technical contact and trusted advisor to prospective customers during strategic sales cycles, guiding them through technical evaluations and platform deployments.
• Lead and manage the technical diligence process, expertly addressing intricate technical questions, security inquiries (RFIs/RFPs, security questionnaires), and integration challenges related to AI deployments, leveraging internal Security/Support for standard items.
• Proactively identify, address, and overcome technical objections, securing technical validation and buy-in from key customer stakeholders, including IT and leadership, regarding AI solution adoption.
• Provide significant technical contributions to proposals, Statements of Work (SOWs), and commercial negotiations, emphasizing the value of AI-driven transformation.
• Drive the initial implementation and configuration of "emerging solutions" (e.g., initial integrations using new AI APIs or cutting-edge AI models) directly with customers, ensuring successful deployment and initial operationalization.
• Enablement & Knowledge Transfer:
• Meticulously document designed AI solution architectures, including critical configurations, API utilization for AI integrations, and integration points defined during pre-sales.
• Conduct thorough handover sessions to Customer Success and longer-term Implementation/Operations teams for standardized AI solutions, ensuring they have the necessary technical context and design rationale.
• Serve as a point of escalation for implementation and post-deployment teams.
• Provide direct support and optimization for "emerging solutions" until they become standardized and transitionable to Operations.
• Cross-Functional Influence & Enablement:
• Proactively engage and influence cross-functionally to create revenue momentum across Product Management, Operations, Marketing and Sales, specifically focusing on AI and business transformation.
• Synthesize and deliver valuable field feedback to Product Management regarding strategic customer needs for feature gaps, and usability to influence roadmap direction.
• Partner with Operations to develop robust playbooks for onboarding and supporting novel customer solutions.
• Collaborate with Security and Support teams to equip them with the knowledge needed for routine technical and security questionnaires related to implementations.
• Develop technical cheat sheets and one-pagers focused on AI capabilities and business transformation for BD and Enterprise sales teams.
• Collaborate with Marketing on technical content generation (e.g., whitepapers on AI use cases, case studies and conference talks) as needed.

Qualifications:

• Experience (e.g., 1-3+ years) in a customer-facing technical role such as Forward Deployed Engineer, Sales Engineer, or Technical Analyst, preferably within an enterprise software or SaaS environment with a focus on AI, or data science solutions.
• Demonstrated ability to understand complex business challenges and architect sophisticated, AI-driven technical solutions using a SaaS platform's core features and APIs to achieve business transformation.
• Strong experience designing, implementing, and delivering compelling technical demonstrations and presentations focused on AI capabilities and their business impact to both technical and business audiences.
• Experience leading technical diligence processes for AI-driven solutions, including responding to RFPs/RFIs, security questionnaires, and technical objections related to AI.
• Hands-on ability to build, implement, and manage Proof-of-Concept solutions leveraging modern web technologies and AI/ML frameworks.
• Excellent communication, interpersonal, and collaboration skills, with an ability to clearly articulate the value of AI-driven workflows.
• Strong problem-solving skills and the ability to navigate ambiguity, particularly in the evolving AI landscape.
• Experience working effectively with business development and enterprise sales teams and engaging directly with large prospective customers to drive AI adoption and ensure successful initial deployments.
• Ability to translate complex technical AI concepts into clear, understandable language for various stakeholders, including C-suite executives.
• Bachelor's degree in Computer Science, Engineering or a related technical field, or equivalent practical experience.

Travel:

• Up to 50% domestic travel to meet with prospective customers and support sales and initial implementation engagements, particularly for strategic AI opportunities.

About us: Relay culture, benefits & perks:

First and foremost, our culture hinges on Relayers getting LIT up in an environment that fosters learning, impact, and teamwork (LIT) where we can do the best work in our lives. We call this BWIML (pronounced bee wimmel = Best Work In My Life)!

It's truly amazing what engaged team members can achieve together. Our ever-evolving list of benefits and perks means you'll be able to integrate work into your whole life, focus on health, perform impactful work, grow and learn in your role, look after yourself/your family, and invest in your future. 

At Relay, we offer...

• 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability, and Life Insurance benefits for you and those who depend on you
• Generous Paid Time Off
• 401(K) Savings Plan + Company Match
• Baby Cash Reward + Paid Parental Leave
• Wellness Perks, including a world-class onsite fitness center with instructor-led classes + locker room, as well as endless outdoor amenities, whether tennis, basketball, cycling, or pickleball is your jam
• Free Snacks and Fun Times
• Latest tech, standing desks, and all the accessories and software you need to succeed in your role

Please note this role is based onsite at our HQ in Raleigh, NC, with up to 50% travel 

We are currently seeking a Construction Administrator to join our Raleigh office. You are passionate about design, construction and devoted to quality. You possess the organizational skills to prioritize tasks and handle multiple deadlines, a thorough knowledge of relevant codes, operations, processes and trends, a demonstrated ability to mentor and manage teams, and foster and nurture Client relationships. In this role, you will play a role in design processes, working closely with clients, project teams, and stakeholders to bring visionary architectural concepts to life. You will administer multiple Owner-Contractor Agreements concurrently and travel to project sites throughout the region.

A Day in the Life:

• Work side by side in a team environment with our Architects, Interior Designers, Urban Planners and Emerging Professionals during the design and construction phases.
• Contribute to other design and marketing efforts undertaken by the firm
• Discover your areas of interest and work with talented mentors
• Review and coordinate Construction Documents across all disciplines
• Support communication between project team, client, vendors, contractors, and consultants
• Coordinate and perform all construction phase services as required of the Architect.
• Play an integral part in overall client satisfaction, design quality and profitability of all projects undertaken that contribute to the firm’s strategic priorities

Your Strengths as a Construction Administrator:

• Understanding of relevant codes such as state building codes, ANSI 117.1, BOMA
• Understanding of Owner-Architect, Owner-Contractor Agreements and AIA Documents, i.e., ASI, PR, CCD, CO, Pay App, Substantial Completion, etc.
• Understanding of sustainability principles
• Familiarity with construction industry project management software such as Newforma, Procore, BIM 360, and AIA Contract Documents is a plus
• REVIT proficiency a plus
• LEED accreditation or interest in achieving accreditation is preferred
• Understanding of procurement processes and construction delivery methods
• Ability to direct and motivate work efforts of others and handle project challenges
• Capability to self-manage project assignments from start to finish with oversight
• Experience with incorporating research and field experience in design process
• Possess excellent verbal and written communication skills

What You Bring To The Table:

• Bachelor’s Degree or Master’s Degree in Architecture from a NAAB-accredited university preferred
• Registered Architect or ability to become Registered Architect is a plus
• 5+ years of experience in construction phase services is preferred

Work Environment and Physical Demands

Work is performed in a standard office setting and on construction sites.

This position requires sufficient physical ability, with or without reasonable accommodation, to perform work in an office setting; which includes, extensive employee contact, frequent interruptions, the ability to stand or sit for prolonged periods of time, to occasionally stoop, bend, kneel, crouch, reach, and twist, to lift, carry, push, and/or pull light to moderate amounts of weight, to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard, to verbally communicate to exchange information, to travel to other locations using various modes of private and commercial transportation, to verbally communicate to exchange information with or without accommodation, to see in the normal visual range with or without correction, and can hear in the normal audio range with or without correction.

A cover letter and resume are required.

We are currently seeking a Project Manager to join our Living team in our Raleigh office. You are passionate about design and devoted to quality. You possess the organizational skills to prioritize tasks and handle multiple deadlines, a thorough knowledge of relevant codes, operations, processes and trends, a demonstrated ability to mentor and manage teams, and foster and nurture Client relationships. In this role, you will play a pivotal role in the design process for multi-family, mixed-use and senior living projects, working closely with clients, project teams, and stakeholders to bring visionary architectural concepts to life.

A Day in the Life:

• Work side by side in a team environment with our Clients, Consultants, Design Leaders, Architects, Interior Designers, Urban Planners and Emerging Professionals on active production projects
• Prepares strategic plans, serves as the primary contact with clients
• Responsible for contract negotiations, billing, AR, performing close-out and archiving duties for Projects
• Manage budgets, schedules, and programs, including team assignments, estimating fees, determining scope of work, and proposal preparation
• Responsible for facilitating and sealing contract documents as the Architect in Responsible Charge, coordinating and obtaining the sign-off from quality assurance and studio and | client leadership for all required tasks
• Develop design assignments throughout all project phases
• Coordinate architectural drawings across disciplines
• Support communication between project team, client, vendors, contractors, and consultants
• Play an integral part in overall client satisfaction, design quality and profitability of all projects undertaken that contribute to the firm’s strategic priorities

Your Strengths as a Project Manager:

• Technical production skills are necessary and require a demonstrated ability to effectively produce design and construction documents
• Proficiency in Revit is preferred
• Understanding of relevant codes such as state building codes, ANSI 117.1, BOMA
• LEED accreditation or interest in achieving accreditation is preferred
• Collaborates closely with Project Architect to facilitate internal design team leadership

What You Bring To The Table:

• Registered Architect with Bachelor’s Degree or Master’s Degree in Architecture from a NAAB-accredited university
• 10+ years of design experience is preferred
• Experience in the Living market preferred

A cover letter, resume and portfolio demonstrating Revit skills and rendering abilities are required.

We are currently seeking a Project Manager to join our K-12 team in our Raleigh office. You are passionate about design and devoted to quality. You possess the organizational skills to prioritize tasks and handle multiple deadlines, a thorough knowledge of relevant codes, operations, processes and trends, a demonstrated ability to mentor and manage teams, and foster and nurture Client relationships. In this role, you will play a pivotal role in the design process, working closely with clients, project teams, and stakeholders to bring visionary architectural concepts to life.

A Day in the Life:

• Work side by side in a team environment with our Clients, Consultants, Design Leaders, Architects, Interior Designers, Urban Planners and Emerging Professionals on active production projects
• Prepares strategic plans, serves as the primary contact with clients
• Responsible for contract negotiations, billing, AR, performing close-out and archiving duties for Projects
• Manage budgets, schedules, and programs, including team assignments, estimating fees, determining scope of work, and proposal preparation
• Responsible for facilitating and sealing contract documents as the Architect in Responsible Charge, coordinating and obtaining the sign-off from quality assurance and studio and | client leadership for all required tasks
• Develop design assignments throughout all project phases
• Coordinate architectural drawings across disciplines
• Support communication between project team, client, vendors, contractors, and consultants
• Play an integral part in overall client satisfaction, design quality and profitability of all projects undertaken that contribute to the firm’s strategic priorities

Your Strengths as a Project Manager:

• Technical production skills are necessary and require a demonstrated ability to effectively produce design and construction documents
• Proficiency in Revit is preferred
• Understanding of relevant codes such as state building codes, ANSI 117.1, BOMA
• LEED accreditation or interest in achieving accreditation is preferred
• Collaborates closely with Project Architect to facilitate internal design team leadership

What You Bring To The Table:

• Registered Architect with Bachelor’s Degree or Master’s Degree in Architecture from a NAAB-accredited university
• 10+ years of design experience is preferred
• Experience in the K-12 market preferred

A cover letter, resume and portfolio demonstrating Revit skills and rendering abilities are required.

We are currently seeking a Project Manager with acute care experience to join our Healthcare team in our Raleigh office. This individual will manage projects within our healthcare practice that involve providing immediate and short-term treatment for severe injuries or illnesses, typically in a hospital setting. The acute care sector includes services that offer intensive medical treatment for patients who require constant care, such as those in emergency rooms, intensive care units (ICUs), or surgical wards.

A Day in the Life:

• Work side by side in a team environment with our Clients, Consultants, Design Leaders, Architects, Interior Designers, Urban Planners and Emerging Professionals on active production projects
• Prepares strategic plans, serves as the primary contact with clients
• Responsible for contract negotiations, billing, AR, performing close-out and archiving duties for Projects
• Manage budgets, schedules, and programs, including team assignments, estimating fees, determining scope of work, and proposal preparation
• Responsible for facilitating and sealing contract documents as the Architect in Responsible Charge, coordinating and obtaining the sign-off from quality assurance and studio and | client leadership for all required tasks
• Develop design assignments throughout all project phases
• Coordinate architectural drawings across disciplines
• Support communication between project team, client, vendors, contractors, and consultants
• Play an integral part in overall client satisfaction, design quality and profitability of all projects undertaken that contribute to the firm’s strategic priorities

Your Strengths as a Project Manager:

• Technical production skills are necessary and require a demonstrated ability to effectively produce design and construction documents
• Proficiency in Revit is preferred
• Understanding of relevant codes such as state building codes, ANSI 117.1, BOMA
• LEED accreditation or interest in achieving accreditation is preferred
• Collaborates closely with Project Architect to facilitate internal design team leadership

What You Bring To The Table:

• Registered Architect with Bachelor’s Degree or Master’s Degree in Architecture from a NAAB-accredited university
• 8+ years of design experience is preferred
• Experience in the Healthcare market, specifically with Acute Care preferred

A cover letter, resume and portfolio demonstrating Revit skills and rendering abilities are required.

We are currently seeking an Architect to join our Healthcare team in any LS3P office. You are passionate about design and devoted to quality. You possess the organizational skills to prioritize tasks and handle multiple deadlines, a thorough knowledge of relevant codes, operations, processes and trends, a demonstrated ability to mentor and manage teams, and foster and nurture Client relationships. In this role, you will play a pivotal role in the design process, working closely with clients, project teams, and stakeholders to bring visionary architectural concepts to life.

The Healthcare Practice is our leading revenue sector in the firm. Our healthcare experts bring up-to-the-minute knowledge of best practices to create inspiring environments for healing. Join our team of dedicated architects committed to shaping the future of healthcare environments. If you are a visionary leader with a strong dedication to design excellence and client satisfaction, we encourage you to apply and be part of our transformative projects that positively impact healthcare delivery.

A Day in the Life:

• Work side by side in a team environment with our Design Leaders, Project Managers, Architects, Interior Designers, Urban Planners and Emerging Professionals on active production projects
• Contribute to other design and marketing efforts undertaken by the firm
• Create visual presentations and communications for client interactions
• Discover your areas of interest and work with talented mentors
• Develop design assignments throughout all project phases
• Coordinate architectural drawings across disciplines
• Support communication between project team, client, vendors, contractors, and consultants
• Play an integral part in overall client satisfaction, design quality and profitability of all projects undertaken that contribute to the firm’s strategic priorities

Your Strengths as an Architect:

• Technical production skills and a demonstrated ability to effectively produce design and construction documents
• Proficiency in Revit
• Experience with 3D communication, by hand or graphic software such as SketchUp, Lumion, or Enscape 
• Understanding of relevant codes such as state building codes, ANSI 117.1, BOMA
• LEED accreditation or interest in achieving accreditation is preferred
• Understanding of the design and procurement processes
• Ability to direct and motivate work efforts of others and handle project challenges
• Capability to self-manage project assignments from start to finish with oversight
• Experience with incorporating research in design process

What You Bring To The Table:

• Registered Architect with Bachelor’s Degree or Master’s Degree in Architecture from a NAAB-accredited university
• 8+ years of design experience post licensure is preferred

A cover letter, resume and portfolio demonstrating Revit skills and rendering abilities are required.

We are currently seeking a Project Manager to join our Higher Education team in our Raleigh office. You are passionate about design and devoted to quality. You possess the organizational skills to prioritize tasks and handle multiple deadlines, a thorough knowledge of relevant codes, operations, processes and trends, a demonstrated ability to mentor and manage teams, and foster and nurture Client relationships. In this role, you will play a pivotal role in the design process, working closely with clients, project teams, and stakeholders to bring visionary architectural concepts to life.

A Day in the Life:

• Work side by side in a team environment with our Clients, Consultants, Design Leaders, Architects, Interior Designers, Urban Planners and Emerging Professionals on active production projects
• Prepares strategic plans, serves as the primary contact with clients
• Responsible for contract negotiations, billing, AR, performing close-out and archiving duties for Projects
• Manage budgets, schedules, and programs, including team assignments, estimating fees, determining scope of work, and proposal preparation
• Responsible for facilitating and sealing contract documents as the Architect in Responsible Charge, coordinating and obtaining the sign-off from quality assurance and studio and | client leadership for all required tasks
• Develop design assignments throughout all project phases
• Coordinate architectural drawings across disciplines
• Support communication between project team, client, vendors, contractors, and consultants
• Play an integral part in overall client satisfaction, design quality and profitability of all projects undertaken that contribute to the firm’s strategic priorities

Your Strengths as a Project Manager:

• Technical production skills are necessary and require a demonstrated ability to effectively produce design and construction documents
• Proficiency in Revit is preferred
• Understanding of relevant codes such as state building codes, ANSI 117.1, BOMA
• LEED accreditation or interest in achieving accreditation is preferred
• Collaborates closely with Project Architect to facilitate internal design team leadership

What You Bring To The Table:

• Registered Architect with Bachelor’s Degree or Master’s Degree in Architecture from a NAAB-accredited university
• 10+ years of design experience is preferred
• Experience in the Higher Education market preferred

A cover letter, resume and portfolio demonstrating Revit skills and rendering abilities are required.

We are currently seeking an Industrial / Process Architect to join our Raleigh office. In this role, you will play a pivotal role in growing our pharmaceutical manufacturing business. You possess experience in planning and design for the life sciences realm, specifically in biotechnology, pharmaceutical, biomedical or other process architecture. You are passionate about design and devoted to quality. You possess the organizational skills to prioritize tasks and handle multiple deadlines, a thorough knowledge of relevant codes, operations, processes and trends, a demonstrated ability to mentor and manage teams, and foster and nurture Client relationships. 

We are currently seeking an Architect to join our Healthcare team in our Raleigh office. You are passionate about design and devoted to quality. You possess the organizational skills to prioritize tasks and handle multiple deadlines, a thorough knowledge of relevant codes, operations, processes and trends, a demonstrated ability to mentor and manage teams, and foster and nurture Client relationships. In this role, you will play a pivotal role in the design process, working closely with clients, project teams, and stakeholders to bring visionary architectural concepts to life.

The Healthcare Practice is our leading revenue sector in the firm. Our healthcare experts bring up-to-the-minute knowledge of best practices to create inspiring environments for healing. Join our team of dedicated architects committed to shaping the future of healthcare environments. If you are a visionary leader with a strong dedication to design excellence and client satisfaction, we encourage you to apply and be part of our transformative projects that positively impact healthcare delivery.

A Day in the Life:

• Work side by side in a team environment with our Design Leaders, Project Managers, Architects, Interior Designers, Urban Planners and Emerging Professionals on active production projects
• Contribute to other design and marketing efforts undertaken by the firm
• Create visual presentations and communications for client interactions
• Discover your areas of interest and work with talented mentors
• Develop design assignments throughout all project phases
• Coordinate architectural drawings across disciplines
• Support communication between project team, client, vendors, contractors, and consultants
• Play an integral part in overall client satisfaction, design quality and profitability of all projects undertaken that contribute to the firm’s strategic priorities

Your Strengths as an Architect:

• Technical production skills and a demonstrated ability to effectively produce design and construction documents
• Proficiency in Revit
• Experience with 3D communication, by hand or graphic software such as SketchUp, Lumion, or Enscape 
• Understanding of relevant codes such as state building codes, ANSI 117.1, BOMA
• LEED accreditation or interest in achieving accreditation is preferred
• Understanding of the design and procurement processes
• Ability to direct and motivate work efforts of others and handle project challenges
• Capability to self-manage project assignments from start to finish with oversight
• Experience with incorporating research in design process

What You Bring To The Table:

• Registered Architect with Bachelor’s Degree or Master’s Degree in Architecture from a NAAB-accredited university
• 8+ years of design experience post licensure is preferred

A cover letter, resume and portfolio demonstrating Revit skills and rendering abilities are required.

We are currently seeking a Project Manager to join our Healthcare team in our Raleigh office. You are passionate about design and devoted to quality. You possess the organizational skills to prioritize tasks and handle multiple deadlines, a thorough knowledge of relevant codes, operations, processes and trends, a demonstrated ability to mentor and manage teams, and foster and nurture Client relationships. In this role, you will play a pivotal role in the design process, working closely with clients, project teams, and stakeholders to bring visionary architectural concepts to life.

A Day in the Life:

• Work side by side in a team environment with our Clients, Consultants, Design Leaders, Architects, Interior Designers, Urban Planners and Emerging Professionals on active production projects
• Prepares strategic plans, serves as the primary contact with clients
• Responsible for contract negotiations, billing, AR, performing close-out and archiving duties for Projects
• Manage budgets, schedules, and programs, including team assignments, estimating fees, determining scope of work, and proposal preparation
• Responsible for facilitating and sealing contract documents as the Architect in Responsible Charge, coordinating and obtaining the sign-off from quality assurance and studio and | client leadership for all required tasks
• Develop design assignments throughout all project phases
• Coordinate architectural drawings across disciplines
• Support communication between project team, client, vendors, contractors, and consultants
• Play an integral part in overall client satisfaction, design quality and profitability of all projects undertaken that contribute to the firm’s strategic priorities

Your Strengths as a Project Manager:

• Technical production skills are necessary and require a demonstrated ability to effectively produce design and construction documents
• Proficiency in Revit is preferred
• Understanding of relevant codes such as state building codes, ANSI 117.1, BOMA
• LEED accreditation or interest in achieving accreditation is preferred
• Collaborates closely with Project Architect to facilitate internal design team leadership

What You Bring To The Table:

• Registered Architect with Bachelor’s Degree or Master’s Degree in Architecture from a NAAB-accredited university
• 8+ years of design experience is preferred
• Experience in the Healthcare market preferred

A cover letter, resume and portfolio demonstrating Revit skills and rendering abilities are required.

In this role, you will…

• Lead Strategic Change: Drive the end-to-end change management strategy for enterprise-level marketing operations initiatives, ensuring successful service delivery and high user adoption.
• Apply Change Management Frameworks: Evaluate and apply the most effective organizational psychology and behavioral frameworks to architect customized transition strategies that meet the unique needs of each client environment.
• Engage Executive Stakeholders: Act as a strategic advisor to senior marketing leadership, translating complex operational shifts into clear business value and organizational readiness.
• Manage and Mentor: Lead a high-performing team of direct reports, fostering a culture of professional growth and excellence in change management execution.
• Bridge Strategy and Execution: Partner with technical architects and technologists to ensure that system implementations (e.g., Workfront, Martech) are supported by robust human-centric transition plans.
• Measure Impact: Define and track success metrics related to service delivery excellence, employee engagement, and platform proficiency to demonstrate ROI.
• Drive Iterative Change: Implement agile change management methodologies, utilizing real-time adoption data and user feedback loops to pivot strategies and ensure continuous alignment with evolving marketing objectives for our clients.
• Strengthen Change Maturity: Establish proactive change readiness assessments and resiliency training programs that equip our clients employees at all levels to navigate high-frequency operational transitions with minimal friction.
• Lead AI Workshops and Assessments: Facilitate client-facing sessions focused on the cultural and organizational shifts required for AI adoption, including leadership alignment, stakeholder buy-in, change readiness, and overcoming resistance to new ways of working.

Be Accountable and Responsible

• The Change Blueprint: Architect and execute comprehensive change management frameworks that allow our enterprise clients to transition seamlessly through complex transformations.
• AI Change Readiness: Develop and maintain a repeatable workshop curriculum for AI enablement and adoption that can be tailored to client maturity levels, covering cultural readiness, mindset shifts, and skills development planning.
• Stakeholder Alignment: Secure active and visible sponsorship from executive leaders to mitigate resistance and accelerate adoption.
• Team Performance: Oversee the workload and output of Architects and Technologists, ensuring all Change Management deliverables meet MERGE quality standards
• Risk Mitigation: Proactively identify and manage potential points of resistance or "change fatigue" within client organizations, providing clear mitigation strategies.
• Continuous Improvement: Standardize change management playbooks and documentation to ensure scalability and repeatability across the Marketing Operations department.

Qualifications We’re Looking For

• Experience: 5+ years of experience in change management or organizational development, with at least 3 years in a leadership role managing direct reports.
• Executive Presence: Exceptional communication skills with the ability to influence and build deep trust with CMOs and C-suite stakeholders.
• Analytical Mindset: Ability to use data and feedback to pivot strategies and demonstrate the tangible impact of change initiatives.
• AI Fluency: Working familiarity with AI tools and their organizational implications; experience facilitating technology adoption programs involving emerging or rapidly evolving platforms is strongly preferred.
• Education: Bachelor’s degree or equivalent experience.

At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.

MERGE believes in transparency and equity. In accordance with state regulations, we’re proud to include salary ranges in our job postings to ensure fair compensation practices.

The salary range for this role is $120,000 - $145,000, based on the individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.  

MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

#LI-DP1

#LI-HYBRID

Who We Are:

At Bandwidth, your music matters when you are part of the BAND.  We celebrate differences and encourage BANDmates to be their authentic selves.  #jointheband

What We Are Looking For:

We are seeking a Senior Analytics Engineer to serve as a senior technical authority for the analytics data layer, driving scalable modeling patterns, governance, and performance across multiple domains. In this role, you will architect core datasets and semantic foundations, lead complex cross-functional initiatives, mentor engineers and analysts, and establish engineering and governance patterns for AI agent building and lifecycle management. You will also provide analytics-facing leadership for Sigma Administration and Snowflake Administration consistent with senior expectations.

What You'll Do:

• Architect the analytics layer: Design enterprise-grade dimensional models, conformed dimensions, and shared marts enabling consistent reporting across domains.
• Establish standards and governance: Define/enforce modeling conventions, metric definitions, documentation requirements, and data contracts.
• Lead complex initiatives: Drive cross-team builds/rebuilds and migrations end-to-end with clear impact analysis, sequencing, risk management, and stakeholder alignment.
• Lead semantic modeling: Define semantic modeling strategy and patterns (entities, relationships, governed metrics) for BI and agent consumers.
• Lead agent enablement patterns: Establish data structures and governance to support AI agents (grounding/citations-ready provenance, versioned prompts/config where applicable, evaluation datasets, exception queues).
• Implement observability patterns: Establish monitoring/alerting strategy (freshness/volume/quality) and basic anomaly detection guardrails; mature incident response playbooks.
• Ensure platform excellence: Create performance and cost guardrails for Snowflake; standardize efficient patterns in dbt and SQL; prevent regressions.
• Lead Snowflake Administration (analytics-facing): Own analytics-oriented administration patterns including RBAC conventions for consumption, access workflows, operational guardrails, and cost governance (production administration expectation). 
• Operationalize AI/analytics workflows: Define and standardize n8n automation patterns for approvals, escalations, exception queues, and system-to-system integrations supporting analytics and agent workflows.
• Represent analytics engineering in architecture reviews and governance councils.
• Participate in tool/vendor evaluations and implementation planning within approved stack and capability categories.

What You Need:

• Bachelor’s degree required; Master’s preferred (or equivalent senior-level experience). 
• 5–8+ years relevant experience in analytics engineering, analytics-focused data engineering, or BI platform engineering.
• Expert SQL and deep experience with dimensional modeling and enterprise metric consistency.
• Significant dbt experience including project architecture, macros, test strategy, templates, and deployments; deep understanding of analytics-engineering workflows (dbt, governance, testing). 
• Demonstrated leadership in driving technical initiatives and mentoring other engineers. 
• In-depth knowledge of generative AI / LLM concepts and enterprise application patterns (agent enablement, governance). 
• Working leadership knowledge of production Snowflake administration (analytics-facing).

Bonus Points:

Education:

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.

Experience:

• Strong Python proficiency for automation, validation frameworks, and data tooling.
• Experience implementing semantic/metric layer tooling (category) at scale.
• Familiarity with data cataloging/lineage tooling (category).
• Experience coordinating orchestration patterns with tools such as Prefect.
• Demonstrated success implementing integration frameworks using tools such as n8n (and similar platforms). 
• Technical vision with ability to balance innovation and practical implementation.

Technical Skills:

• Expert SQL & architecture: Set modeling direction across domains; design for scalability, maintainability, and cross-domain consistency; define performance standards and anti-patterns.
• dbt architecture leadership: Own dbt project structure, macro strategy, testing strategy, documentation standards, and deployment patterns; prevent regressions via CI/CD guardrails.
• Enterprise semantic modeling strategy: Define semantic modeling patterns (entities, relationships, governed metrics) used consistently across BI and agent consumers; reduce duplicated logic.
• Snowflake Administration (analytics-facing, production): Lead analytics-oriented admin patterns: RBAC conventions for consumption, access governance workflows, cost/performance guardrails, operational runbooks, and environment promotion hygiene.
• Sigma Administration (lead): Own workspace governance: organization/folder strategy, access governance, content standards, usage-quality controls, and enablement patterns.
• Agent building enablement (org patterns): Establish standardized structures and governance to support AI agents: provenance/citation-ready data, versioned configurations where applicable, evaluation datasets, exception handling/review workflows, and lifecycle maintenance patterns.
• Observability engineering: Define monitoring/alerting standards for freshness/volume/quality; implement basic anomaly detection guardrails and incident response playbooks.
• AWS ecosystem awareness: Understand how AWS constraints (security posture, networking, cost governance) affect data access, operations, and analytics/agent enablement.
• Orchestration standards: Define integration patterns with Prefect (dependency design, SLA management, failure handling) and expectations for pipeline reliability.
• n8n platform patterns: Standardize n8n usage for operational workflows (approvals/escalations/exception queues/integrations) supporting analytics and agent operations.

Soft Skills:

• Strategic thinker with ability to align technical solutions with business objectives.
• Strong problem-solving and analytical skills; able to address complex technical challenges effectively.
• Clear communicator; engages effectively with both technical teams and business stakeholders.
• Effective mentor; promotes technical excellence among engineering teams.
• Self-directed, with ability to manage multiple technical initiatives and priorities.
• Detail-oriented with commitment to quality in architecture, code, documentation, and solution design.
• Passionate about leveraging emerging AI technologies and automation platforms to improve business operations.
• Experience contributing to the development of technical talent and engineering capabilities.

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

At Reltio®, we believe data should fuel business success. Reltio’s AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain master data management (MDM), and data products—transform siloed data from disparate sources into unified, trusted, and interoperable data. Reltio Data Cloud™ delivers interoperable data where and when it's needed, empowering data and analytics leaders with unparalleled business responsiveness. Leading enterprise brands—across multiple industries around the globe—rely on our award-winning data unification and cloud-native MDM capabilities to improve efficiency, manage risk and drive growth.

At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.

Reltio has earned numerous awards and top rankings for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!

Job Summary:

In this strategic role as a Partner Solution Architect you are a senior individual contributor who serves as a technical authority for Reltio’s partner echosystem.  You bring deep expertise in MDM architecture, design patterns, and program-level strategy applying Reltio and industry best practices to ensure high-quality, scalable, and repeatable partner-led implementations. 

Your focus is on enabling, guiding, and governing partner solution design and dlievery, rather than owning day-to-day project execution.  You work across partners, customers and internal reltio teams to drive architectural consistency, reduce delivery risk, and accelerate partner maturity.  This role positions you as a trusted advisor to partners and key tecnical bridge between Product, Engineering, Professional Services and Customer success.

Job Duties and Responsibilities:

• Serve as a senior technical authority for Reltio within the partner echosystem, with deep expertise in MDM, integraton patterns, solution architecture, and Relito’s product capabilities and roadmap. Provide architectural oversight and guidance for partner-led Reltio MDM solution designs, ensuring alignment with Reltio standards, MDM principles, and customer requirementsEnable partners to successfully design and deliver Reltio implementations through prescriptive guidance, reviews, and best practices, rather than direct ownership of deliveryLead and guide partner solution architects and technical teams, influencing solution quality and architectural decisions across multiple engagements
• Guide and validate reference architectures, solution patterns, and implementation approaches for customer deployments delivered by partners
  Ensures quality, efficiency and accuracy of partner-led implementations for Reltio customers through design reviews, checkpoints, and governance mechanisms Support multiple partner projects simultaneously with global and distributed paratner teams
• Collaborate closely with Product Management, Engineering, DevOps, Professional Services, and Customer Success to align partner guidance with product direction and field feedbackCBuild and maintain trusted relationships with partner technical leaders and customer stakeholders
• Develop and evolve repeatable partner-facing assets, including methodologies, templates, tools, architectural guidelines, and best-practice documentation
• Communicate complex technical concepts clearly and effectively to both technical and non-technical audiences

Skills You Must Have: 

• Minimum Bachelor's degree in Computer Science, Engineering, or a technical field
• Master's degree in a technical field is recommended 
• At least 6 years of overall technology implementations and progressive delivery in a technology or professional services organization delivering moderate to complex technology solutions
• Ideally have 2 years experience with MDM platforms and has completed 2 MDM implementations

Knowledge of Software as a Service (SaaS), Cloud delivery, and other SaaS platforms/solutions Knowledge of CRM (Salesforce, Veeva), ERP, accounting systems and provisioning systems is recommendedExperience with Object Oriented technologies

• Experience with business process and governance is recommended
• Industry / Domain experience 
• Certifications in Java, Scrum/Agile methodology, cloud provider certifications

Who We Are:

At Bandwidth, your music matters when you are part of the BAND.  We celebrate differences and encourage BANDmates to be their authentic selves.  #jointheband

What We Are Looking For:

As an Applied AI Engineer on the Corporate IT Engineering team, you’ll identify where AI can create real leverage across our internal systems and operations, and build it. You’ll work inside a team that owns a broad and complex infrastructure footprint, embedding AI into the platforms and workflows that keep Bandwidth running. This is an infrastructure and systems role with a deep AI focus.

What You'll Do:

• Own and extend existing AI platforms and tooling, improving reliability, expanding capabilities, and integrating them more deeply with internal systems.
• Architect and build internal API layers and shared services that allow AI workflows and internal applications to publish, version, and retrieve outputs across the engineering ecosystem.
• Identify and build AI-powered tooling that creates leverage across the Corporate IT Engineering stack, including infrastructure, identity, monitoring, and automation platforms.
• Develop and iterate on proof-of-concepts that demonstrate how AI can augment or automate internal workflows; from anomaly detection in infrastructure logs to AI-assisted documentation and IT troubleshooting.
• Containerize and orchestrate AI workloads using Docker and Kubernetes, ensuring reliable and reproducible deployments across environments.
• Automate infrastructure provisioning and configuration using Terraform and Ansible, following infrastructure-as-code best practices.
• Establish AI development patterns and best practices across the Corporate IT Engineering organization, helping teams adopt AI capabilities effectively and responsibly.
• Stay current with the evolving AI and MLOps landscape and bring relevant advancements back to the team.

What You Need:

• AI & Application Development
• Hands-on experience owning or extending LLM-powered platforms, including RAG pipeline development, prompt engineering, and integrating LLM APIs into production internal systems.
• Expert-level knowledge of AI infrastructure, including model serving, inference optimization, GPU/CPU resource management, and MLOps pipelines.
• Experience designing and building internal API layers or shared platform services that multiple teams and systems publish to and consume from.
• Proficiency in Python and/or TypeScript for building integrations, scripts, and lightweight internal services.
• Experience working with REST APIs and building integrations across a diverse internal tooling ecosystem.
• Cloud & Infrastructure
• Strong AWS experience: required proficiency in core services (EC2, ECS/EKS, S3, RDS, Lambda, IAM, VPC) and experience architecting and operating production workloads on AWS.
• Deep Docker and Kubernetes expertise: required hands-on experience containerizing applications, writing Dockerfiles, managing multi-container deployments, and orchestrating workloads with Kubernetes (EKS or self-managed).
• Deep Terraform and Ansible expertise: required experience writing and maintaining Terraform modules for cloud infrastructure, and using Ansible for configuration management and automation.
• Experience with GitHub for version control, pull request workflows, branching strategies, and CI/CD integration.
• Experience with Artifactory for artifact management, including publishing and consuming build artifacts, Docker images, and package registries.
• Mindset & Collaboration
• An experimental mindset: comfortable inheriting imperfect systems, iterating quickly, and improving as you go.
• Ability to evaluate AI capabilities through a business lens, understanding not just what’s possible but what creates real value for internal teams and the organization.
• Strong communication skills and the ability to explain AI concepts and tradeoffs to non-technical stakeholders.
• A collaborative, team-first approach with a genuine curiosity about where AI is headed.
• A Bachelor’s degree in Computer Science, Engineering, or equivalent hands-on experience.

Bonus Points:

• Experience with agentic frameworks such as LangChain, LangGraph, CrewAI, AutoGen, or similar.
• Familiarity with corporate IT or infrastructure engineering environments, understanding how enterprise platforms around identity, monitoring, and automation operate.
• Background building MCP (Model Context Protocol) servers or tools that extend AI agent capabilities.
• Experience with vector databases (e.g., Pinecone, Weaviate, pgvector) and semantic search.
• Experience building or maintaining internal developer platforms, artifact registries, or shared API services.

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

MaintainX is the world’s leading mobile-first Asset and Work Intelligence platform for industrial and frontline environments. We’re a modern, IoT-enabled, cloud-based solution that powers maintenance, safety, and operations on physical equipment and facilities.

We help 12,000+ organizations—including Duracell, Univar Solutions, Titan America, McDonald’s, Brenntag, Cintas, Xylem, and Shell—achieve operational excellence and reliability at scale.

Following our $150 million Series D led by Bain Capital Ventures, Bessemer Ventures, August Capital, Amity Ventures, and Ridge Ventures, MaintainX has raised a total of $254 million, valuing the company at $2.5 billion.

As we enter our next phase of growth, we’re investing deeply in AI/ML, LLMs, and Industrial IoT to transform how frontline teams operate—predicting failures before they happen, automating workflows, and embedding intelligence into every asset and procedure.

The Role

We are seeking a highly skilled and motivated Senior Applied Machine Learning Developer to guide the technical direction and architecture of our Predictive Maintenance and Asset Intelligence initiatives.

You’ll combine deep ML expertise with strong software development and leadership skills—mentoring developers, scaling systems, and driving the roadmap for AI-enabled maintenance intelligence across thousands of industrial sites.

This role sits at the intersection of ML architecture, IoT data systems, and product impact, shaping the foundation for MaintainX’s predictive and generative AI strategy.

What you’ll do:

• Lead technical direction for predictive maintenance, anomaly detection, and LLM-powered intelligence across MaintainX products.
• Architect end-to-end ML systems—from data ingestion and feature development to model training, deployment, and monitoring.
• Mentor a growing team of ML and data developers, instilling best practices for experimentation, evaluation, and model lifecycle management.
• Partner with product and software development leaders to align AI roadmap with customer needs and business goals.
• Design reliable data and feedback loops that connect customer telemetry and operator feedback to model retraining.
• Drive performance optimization through techniques like quantization, distillation, and scalable inference serving.
• Work with LLM frameworks (LangChain, LlamaIndex, Hugging Face) to build reasoning systems and agentic workflows for asset and work intelligence.
• Ensure ML infrastructure meets production standards for latency, reliability, explainability, and security.

About you:

• 7+ years of experience in Machine Learning, Data Science, or Applied AI.
• Expertise in Python, and strong familiarity with PyTorch, TensorFlow, and cloud ML stacks (AWS, Databricks, or similar).
• Proven experience deploying production ML systems—not just prototypes—at scale.
• Strong background in LLMs, time-series modeling, and anomaly detection for real-world data.
• Demonstrated ability to lead architectural decisions, mentor developers, and collaborate across product, data, and platform teams.
• Knowledge of MLOps tooling (Docker, Kubernetes, Weights & Biases, MLflow, SageMaker).
• Advanced degree (MS/PhD) in Computer Science, Machine Learning, or related field preferred.

Bonus skills: 

• Experience with OCR for extracting structured data from documents.
• Background in time-series modeling for predictive maintenance and anomaly detection.
• Familiarity with Industrial IoT systems (sensors, telemetry, edge computing).
• Experience applying reinforcement learning or agentic architectures for decision-making and control systems.
• Contributions to open-source ML frameworks or research in reliability, explainability, or digital twins.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A high impact Culture:
• You’ll work with Smart, Humble Optimists across the globe.
• Meritocratic environment where ideas and outcomes are publicly celebrated.

About us:

We exist to make the lives of frontline and maintenance teams easier by building software that meets their real-world needs. Our product transforms how 80% of the global workforce—those who don’t sit behind a desk—manage their operations, assets, and teams.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Relay is transforming the physical world into a searchable, actionable data asset. We’ve moved beyond "Big Radio's" analog past to build the Relay SOAR™ Platform, which treats voice and movement as the new keyboards of the enterprise. By capturing the "Human Signal," we enable frontline teams in hospitality, manufacturing, healthcare, and beyond to move from reactive chaos to proactive control, driving better outcomes.

Ranked among the fastest-growing tech companies in North America, we are looking for the next generation of "Relayers" to help us digitize the final frontier of the workforce.

Why join Relay?

• Work at the Edge of Innovation: We just secured our 100th patent. You’ll work with technologies spanning AI-driven noise suppression, real-time language translation, and advanced IoT connectivity.
• Massive Scale: Be part of a platform that processes over 1 billion data points every week. Our tech isn't just "cool"—it’s essential infrastructure for the global economy.
• LIT Culture (Learning, Impact, Teamwork): We pride ourselves on an environment where early-career professionals have a seat at the table and see their work immediately impact global brands.
• Hyper-Growth Trajectory: With 461% growth and new C-suite leaders who have led successful IPOs, you are joining a rocket ship at the perfect time.
• Best-in-Class Perks: Based in our high-tech Raleigh headquarters, you’ll enjoy 100% company-paid benefits, a 401(k) match, and a hybrid work model that balances flexibility with high-energy collaboration.

Ready to help us build the Intelligent System of Action? 

Join us in Raleigh and let’s get LIT.

About Relay

For decades, enterprise technology has focused on the 20% of workers sitting behind desks, while the 80% who power the physical economy have been left behind in an analog void. Relay is fixing the "Operational Black Hole" by providing an Intelligent System of Action (SOAR) that connects frontline teams. We are replacing disconnected legacy radios with rugged, AI-powered smart devices that run on our patented Steady Link™ network, enabling teams to communicate, stay safe, and convert voice into operational data.

As we rapidly scale and expand our enterprise footprint across Manufacturing, Steel, Food & Beverage, and Logistics, we require a highly experienced, strategic technical leader to architect, lead, and optimize our largest and most complex physical rollouts.

The Role: Your Mission

As a Senior Deployment Systems Engineer (Sr. DSE), you are the principal technical architect and quarterback for Relay’s largest, most strategic, and multi-faceted enterprise deployments. When a Tier 1 enterprise customer purchases thousands of Relay devices for a multi-site rollout, you own the technical vision, the physical infrastructure, and the overall execution strategy to ensure success.

You sit within our Solutions organization alongside Solutions Engineers (SE). While the SE secures the technical win, you design, implement, and govern the system-wide deployment. You will leverage your expertise to proactively ensure the customer's facility has the optimal power load, scalable charging infrastructure, and resilient network capacity to support our devices, and you will coordinate and set the timing of hardware delivery and software integration across multiple workstreams. Over time and as our DSE team scales, you will also mentor junior DSEs and contribute to global deployment standards. 

Key Responsibilities:

• Principal Deployment Architect & Quarterback: Serve as the overall technical project lead and decision-maker from the moment a massive, strategic deal closes through full operational deployment. You are accountable for the seamless handover from Solutions Engineering, the strategic coordination of activities with Customer Success, and the development and governance of the end-to-end implementation plan for Forward Deployed Engineering.
• Advanced Infrastructure & Network Design: Lead and conduct complex, multi-site audits and deep-dive technical assessments to validate the customer's enterprise IT and physical infrastructure readiness. This includes expert-level assessment of Wi-Fi 6 and cellular network capacity for Relay's Steady Link™ technology (simultaneous redundant Cell + Wi-Fi connectivity), providing authoritative guidance on sophisticated firewall configurations (e.g., policy-based routing, QoS), and conducting precise electrical engineering calculations for installing high-density, massive charging stations.
• Strategic Technical Resource Direction: Strategically identify, scope, and direct custom software development requirements (e.g., integrating Relay with a customer's ERP, WMS, or bespoke IoT sensors). As we scale, the vision is that you will deploy, mentor, and oversee our to be hired Forward Deployed Engineers (FDEs) to execute complex coding, ensuring their work is architecturally sound and perfectly aligned with the physical rollout timeline and customers' overall operational goals.
• Global Hardware Logistics & Staging Oversight: Collaborate strategically with our Supply Chain team to establish and govern provisioning, staging, and shipping protocols for thousands of MIL-STD 810H, IP68/69K devices, ensuring consistent, on-time delivery and meeting or exceeding our demanding 48-hour operational SLAs.
• Establish and Govern the Onboarding Center of Excellence (CoE): Take a foundational, leadership role in scaling our Onboarding CoE. You will author, review, and govern repeatable technical deployment playbooks, standards, and best practices that significantly optimize Time-to-Value (TTV) and drive down COGS across diverse and challenging segments like Steel, Specialty Logistics, and Hospitality, and be responsible for the technical training of the Solutions team.

Who You Are / What You'll Need:

• Deep Systems Architecture & Governance Expertise (8+ years): You possess a veteran-level, holistic understanding of complex enterprise networking (including expert-level knowledge of Wi-Fi 6, advanced Cellular Systems like DAS/Small Cell, Private and Public Wireless, RF propagation modeling, MAC whitelisting/802.1X, and complex firewall/network policy management) and physical facility infrastructure (power load distribution, industrial low-voltage cabling standards).
• The Principal Quarterback Mindset & Program Management: You are a proven master of high-stakes, multi-million dollar program logistics and project governance. You can look at a complex, global deployment involving hardware manufacturing, bespoke software integration, and significant physical construction, and architecturally align all moving parts to a consolidated, risk-mitigated "Go-Live" date.
• Executive Presence and Technical Authority: You are equally comfortable and credible putting on a hard hat to lead a technical walk-through at a steel mill with a VP of Operations, as you are sitting in a boardroom strategically defining security and network protocols with a CISO or IT Director.
• Massive Scale Hardware / IoT Deployment Experience: Extensive and demonstrated experience architecting and executing the deployment of physical hardware, industrial AV equipment, enterprise networking gear, or complex IoT sensor networks at a massive, multi-site scale.
• Advanced Cross-Functional Leadership & Fluency: You are a diplomatic leader who can draw clear, accountable boundaries. You have the judgment to know when a systemic problem requires a Principal FDE (software/code architecture) vs. when it requires the CS team (user adoption and workflow training), and you take ownership of driving the resolution through the appropriate channels.

About us: Relay culture, benefits & perks:

Our culture hinges on Relayers getting LIT up in an environment that fosters learning, impact, and teamwork (LIT) where we can *CHASE* the best work in our lives. We call this BWIML (pronounced bee wimmel = Best Work In My Life)!

It's truly amazing what engaged team members can achieve together. Our ever-evolving list of benefits and perks means you'll be able to integrate work into your whole life, focus on health, perform impactful work, grow and learn in your role, look after yourself/your family, and invest in your future. 

At Relay, we offer...

• 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability, and Life Insurance benefits for you and those who depend on you
• Generous Paid Time Off
• 401(K) Savings Plan + Company Match
• Baby Cash Reward + Paid Parental Leave
• Wellness Perks, including a world-class onsite fitness center with instructor-led classes + locker room, as well as endless outdoor amenities, whether tennis, basketball, cycling, or pickleball is your jam
• Free Snacks and Fun Times
• Latest tech, standing desks, and all the accessories and software you need to succeed in your role

Ready to build something great with us? We can't wait to hear from you.

Join Us On-Site in Raleigh!

At Relay, we're building something special, and we believe our relationships with each other and our customers are the foundation of our success. This is an in-person role, based in our Raleigh, NC HQ, and you can expect ~50% travel for this role.

Transform Your Career

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning.

THE TEAM – CORPORATE PERFORMANCE MANAGEMENT

Team with fast growing companies and well-known enterprises (both privately held and publicly traded) on a variety of transformational corporate performance management (CPM) projects leveraging OneStream XF.  Team with leaders from across Highspring to provide fully integrated services to support clients in the office of the CFO, CAO, and CIO.

Your Impact

• Lead technical aspects of OneStream engagements, including new implementations and optimization efforts, across the full project lifecycle spanning requirements, design, configuration, testing, deployment, and support.
• Team with the leadership of the firm’s CPM practice helping to set and execute strategy, grow the practice, deepen the alliance relationship with OneStream, amplify our center of excellence, and support staffing and recruiting efforts.
• Support business development pursuits and marketing initiatives, including events, conferences, discovery, demonstrations, and proposal efforts.
• Ensure adherence to Highspring's delivery methodology, approach, standards, tools, and templates, while proactively identifying opportunities and developing solutions for continual improvement.
• Educate internal and external audiences on OneStream XF capabilities and best practices.
• Develop team members through coaching, mentorship, career development activities, and technical training.
• Collaborate with other Highspring services (e.g., target operating model, finance transformation, technical accounting, M&A, etc.) to engage as business partner and advisor to our clients.
• Embrace and embody Highspring's culture, client service principles, and guiding principles.

You Are

Someone who is enthusiastic, entrepreneurial, and motivated.  You’re not afraid to think strategically -and- get your hands dirty.  You’re not only concerned with the success of the project, but you’re building positive relationships with clients along the way. You’re shaping expectations and ensuring the standard of work is in line with promises made.  There are a lot of moving pieces, but you’ve got the work ethic to stay on top of it all.

You are a team-builder and problem-solver. You stay updated on new product enhancements.  You know how to use OneStream to creatively design and implement solutions for your client’s unique challenges.  You know that collaboration is key, so you look for ways to source and share best practices.  If there’s a new way to do something that improves outcomes for clients, you’ll find it.

At a minimum, you will have:

• 3+ years of direct, full life cycle experience implementing or optimizing OneStream.
• 5+ addition years of direct, full life cycle experience implementing or optimizing OneStream and/or other market leading CPM solutions (e.g., Oracle EPM Cloud, Oracle Hyperion, etc.).
• Demonstrated ability to develop technical solutions to empower functional business needs.
• 5+ years of relevant professional services experience.
• Strong understanding of the functional business processes that CPM enables including close, consolidation, reporting, planning, budgeting, and forecasting.
• Strong perspective on CPM best practices.
• Experience with data integration, conversions, and interfaces.
• OneStream business rules and/or .NET and/or VBA and/or SQL experience.
• Experience managing projects, including responsibility for scope, schedule, budget, resource management.
• Proven ability to lead, motivate, and build teams that deliver services and solutions that surpass client expectations.
• Flexibility to travel up to 25%.

Preferably, you will have:

• Bachelor’s and/or graduate degree in finance, accounting, business administration, information systems, IT, or related field.
• Prior functional, industry experience in corporate accounting or financial planning & analysis (FP&A).
• OneStream Certified Professional (OCP) lead architect certification.
• CPA, PMP, CSM, or Six Sigma certifications.

Transform Your Career

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning.

The Team – Enterprise & Cloud Applications

Our Enterprise & Cloud Applications team is comprised of functional and technical experts in the areas of NetSuite, OneStream, SAP, and Salesforce. We tackle the challenges that come with implementing, optimizing, and maintaining cloud investments. Whether implementing a cloud solution or enhancing and extending an existing cloud environment, we help organizations get the most out of technology investments, including New System and Module Implementations, System Integrations, Upgrade Assessments, Application Upgrades, and Business Process Optimization.

Your Impact

• Work on NetSuite related projects including new implementations, enhancements, integrations, support and other special projects.
• Perform in a leadership role (functional role and solution architect) within the NetSuite Practice by leading project teams, sharing your individual subject matter expertise, and being a primary liaison to our clients.
• Identify, design and implement creative business solutions to continually improve the firm’s methodology and approach.
• Manage client relationships with an eye toward identifying and closing on new business opportunities.
• Create and deliver presentations on technical concepts, project work plans, delivery approach, milestones, and results to client stakeholders.
• Engage with clients and colleagues on revenue recognition solution support.
• Review team progress to ensure compliance with work program and professional standards.
• Educate internal and external audiences on NetSuite best practices.
• Actively participate in career development activities and technical training of staff.

At a minimum, you will have:

• 5+ years of direct NetSuite implementation, upgrade, and support experience.
• Experience facilitating design and configuration of NetSuite.
• Full, life-cycle implementation experience with Multi-book, Advanced Revenue Management, OpenAir, and Professional Services Automation.
• 8+ years of Tier 1 or Tier 2 consulting experience.
• Experience with SuiteScript, SuiteFlow, Integrations, and Reporting experience.
• Experience with data conversions, interfaces/integrations, reporting, and customizations to NetSuite applications.
• Ability to lead workshops, including the gathering/documenting of requirements and use-cases and recommendation of envisioned processes.
• ASC-606 (revenue recognition) experience.
• Strong business skills and experience in accounting, finance or operations.
• Ability to assess functional and technical gaps in designs.
• Ability to define and articulate Business Benefits and Costs.
• Experience developing detailed work plans for project activities within scope of application responsibility.
• Experience training and supporting end users in NetSuite.
• Experience testing NetSuite application instances to successfully validate application setups, including input to test plans, test scenarios, and test scripts is required.
• Proven ability to lead, motivate and build teams that deliver services and solutions that surpass client expectations.
• Flexibility to accommodate travel up to 25%.

Preferably, you will have:

• Bachelor’s degree in Accounting, IT, or related field.
• NetSuite SuiteFoundation, NetSuite Certified ERP Consultant, Multi-book, Advanced Revenue Management, or OpenAir Certifications.
• Experience managing technical development by acting as a liaison between the technical team and the user community is strongly preferred.
• CPA, PMP or MBA.

The Role:

We are looking for a curious, smart, and “learn it all” Architect with proven experience and a passion for designing transformative solution architectures for our prospects and customers. This high-impact role demands a unique blend of deep technical expertise and executive presence, requiring you to confidently present to C-level executives and translate their strategic goals into actionable technical plans.

You will work with technical teams at our prospects and customers to design architectures that drive enterprise modernization, leveraging techniques like capability mapping and exploring innovative solutions with Agentic AI. Your primary goal is to support our growing sales team in achieving revenue goals by unlocking technical blockers and partnering closely with our Sales, Value Engineering, Product Management, Data Ops, and Information Security teams.

You will be responsible for supporting engagements with new prospects as well as existing customers that look to expand their footprint. Measures of success include new customer acquisition rates, retention, up-selling, and contribution to overall sales team and business success.

The work you’ll do:

• Lead and define the overall architecture, data and cloud strategy for our largest client accounts
• Confidently engage with customers C level their strategic objectives with the Celonis technical strategy
• Drive innovation by identifying and architecting solutions that leverage emergent technologies, including Agentic AI.
• Be the bridge between our product & engineering teams within Celonis with the clients teams to provide the best technical services for our clients
• Assess our customer installed base IT landscape maturity for the region
• Participate in pre-Sales and post-Sales phases, engaging with customer Architecture and security teams
• Coach and guide Celonis consulting teams and ecosystem partners on technical implementation related issues (architecture, integration, performance and scalability)
• Develop re-usable assets for the consulting teams on projects
• Develop customer facing position papers, assets and thought leadership presentations on architecture and innovation with Celonis
• Creation of technical designs and presentations for internal and client stakeholders

The qualifications you need:

• 10 to 15 years of relevant experience (Software vendor Architect, Top consulting firms CTO or Enterprise Architect at a customer)
• Proven ability to think strategically, connecting technical solutions to business value and customer objectives.
• Strong background in Data Architecture, Integrations patterns, and Development background in data related languages (SQL, Python...)
• Excellent written and verbal communication skills
• Excellent presentation and creativity skills
• You can comfortably switch from explaining an architecture diagram to an environment where you coded/assembled a demo of the architecture
• Strong technical background with a focus on system integrations, data operations and automation capabilities
• Strong understanding of cloud native architectures, SaaS solutions (Salesforce, SAP, Dynamics CRM,ServiceNow, etc..), cybersecurity posture fundamentals, API ecosystems and legacy on-premise enterprise architectures
• Fluency in English, an additional language such as Spanish, French or Italian is a strong advantage 
• MSc degree in Computer Science or equivalent in Information Technology related field

Preferred:

• Celonis Certifications and Experience with OCPM and Case Centric Data Pipelines
• AWS/Azure/GCP Certifications
• ESB / ETL Certifications (Mulesoft,Oracle,SAP,Talend, Informatica, etc..)
• Experience in at least 2 domains among: Finance, Manufacturing, Supply Chain, Customer/Consumer Management (Service,Order Management, Sales),HR,Procurement.
• Experience in at least 2 industries among: Consumer Goods, Banking, Pharma, Aerospace,Telco, and Transport.

#LI-DB5

Available Locations: Charlotte OR Raleigh, North Carolina

*This is a work-from-home role, but you should reside in one of the regions.

What you’ll do as a Senior Solutions Engineer

The Pre-Sales Solution Engineering organization owns the technical sales of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds including but not limited to Sales Consultants, Technical Consultants, Technical Support and Program Managers. 

You are a customer facing technologist within the Cloudflare Solutions Engineering team. You have experience in working in a pre-sales or other technical customer facing role supporting large enterprise accounts or acquiring new enterprise customers, as well as excellent verbal and written communication skills suited to explain the benefits of CloudFlare products and services to existing and potential customers. In this role you will be responsible for partnering with the sales team to understand customer requirements and provide sales support, prepare and deliver technical presentations and demos explaining the benefits of Cloudflare products to existing and potential customers, and run proof of concept trials for customers.

Specifically, we are looking for you to:

• Identify and map customer initiatives and business problems to Cloudflare solutions
• Build relationships and technical champions within customer accounts
• Develop and present customer presentations at every Enterprise Customer’s organization level
• Lead demo and proof-of-concept activities for Cloudflare prospects and customers
• Demonstrate your expertise of Cloudflare with your peers  through the creation of professional content, including white papers, blog posts and other knowledge sharing activities
• Represent and evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise
• Apply in-depth vertical knowledge or domain expertise. Advise on best practices

Basic Requirements

• Previous experience as a Solutions Engineer or other customer facing technical role with CDN, Security, Networking or SaaS
• Solid communication, written and presentation skills
• Ability to work on several projects and activities concurrently
• Highly driven individuals that are curious, team players and work with a sense of urgency
• Bachelor’s Degree or equivalent in relevant work experience
• The role requires up to 50% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates

Examples of one or more desirable skills, knowledge and experience

• Fundamental understanding of customer network and/or application architectures. 
• Detailed understanding of workflow from user to application including hybrid architectures with Azure, AWS, GCP.
• Understanding, knowledge or experience of application and/or network security 
• Understanding, knowledge or experiences with SaaS application environments
• Understanding, knowledge or experience with VPN and remote access challenges
• Understanding, knowledge or experience with SIEM and log analytics platforms 
• Client OS fundamentals and software distribution

Other desirable skills areas include:

• Experience interacting with senior level/executives to communicate a message of network and security transformation
• Routing, subnetting, split tunnels. SD-WAN, local internet breakout
• End user and application security risks - DDoS, malware, phishing, viruses
• Knowledge of competitive market around CDN providers and internet security technologies

Bonus Points

• Graduate-level degrees in Computer Science, Engineering or related fields. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.
• Certifications: Azure/AWS/GCP Architect, etc.

More About You

• You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to IT managers and C-levels in enterprise organizations.
• You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions.
• You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing, and knowing how to identify which parts will solve a customer's particular problem is important.
• You understand how to manage a project, work to deadlines, and prioritize between competing demands.

Head of Statistics

Overview

NoviSci is a data science organization with a dual mission: 1) developing best-in-class software to support the generation of RWE and 2) executing high-impact, tech-enabled scientific consulting and research.

We are seeking a Head of Statistics who will own the statistical functional area- serving as the center of excellence for statistical rigor, methodology, methods standardization, and professional development across the organization. This is a hands-on leadership role for a methodologist who wants to build: building a team, building methods, and building the statistical backbone of real-world evidence software.

You will work shoulder-to-shoulder with the Head of Science, Product, Engineering, and Statistical Software Development, translating advanced causal inference and epidemiologic methods into robust software requirements, clear APIs, and scalable analytical tools. If you enjoy making hard statistical problems accessible, and care deeply about scientific credibility, this role is for you.

Statistical leadership & strategy

• In collaboration with the Head of Statistical Software Development, define and execute the statistical methods roadmap across products and services
• Serve as the functional center of excellence for statistical rigor, methods standardization, code reproducibility, and adoption of advanced causal inference and epidemiologic methods for real-world data
• Lead the development and implementation of causal inference, advanced epidemiologic, and statistical methods for real-world evidence generation, ensuring scientific rigor, transparency, and reproducibility
• Guide the design of longitudinal and observational study workflows, including uncertainty quantification and sensitivity analyses
• Represent NoviSci’s statistical perspective with external partners, clients, collaborators, and at scientific venues as a subject-matter expert

Product partnership (requirements, architecture, APIs)

• Collaborate with Product, Statistical Software Development, and Engineering to:
• Translate statistical and methodological needs into product requirements and roadmaps
• Advise on high-level system and architecture decisions
• Co-design API specifications (inputs/outputs, parameterization, defaults, error handling, diagnostics) and review PRDs/tech specs for statistical fidelity
• Provide reference implementations and simulation harnesses used as ground truth for verification; help design CI checks and validation datasets
• Establish documentation standards for methods notes, assumptions, and user-facing guidance

High-value scientific delivery

• Serve as a senior statistical contributor on select research pods, providing high-level expertise, validating analyses, and pioneering new methods
• Architect statistical designs for causal estimation of complex interventions under confounding, missingness, and dependent censoring
• Develop and review statistical analysis plans (SAPs), code, figures, and outputs for validity, reproducibility, and regulatory readiness
• Support quality and compliance processes in partnership with the Head of Operations, ensuring analysis validation, audit trails, and reproducibility standards are met

Thought partnership for clients

• Act as a senior statistical advisor to client teams (HEOR, Med Affairs, Epi); help mature their internal evidence pipelines and governance
• Evaluate statistical methodology choices for complex study designs, including distributed and federated analyses
• Guide clients on methods choices for regulatory submissions and HTA assessments

Team building & mentorship

• Serve as functional manager for all statisticians: hire, mentor, train, and conduct performance reviews
• Develop and enforce standards and SOPs for statistical analysis, code reproducibility, and methods adoption across the statistics group
• Foster a rigorous, supportive, and learning-oriented culture within the statistics functional group
• Uplevel engineers and PMs on statistical, advanced epidemiologic methods, including causal inference; uplevel statisticians on software craft (versioning, testing, CI/CD, profiling)

Required background

• PhD (or equivalent) in Biostatistics, Statistics, Epidemiology, or a related quantitative field
• 4+ years of post-doctoral experience spanning causal inference, advanced epidemiologic methods, statistical software development, and real-world data (claims, EHR, registries)
• Demonstrated track record of leading complex observational studies through publication and/or regulatory use
• Deep, hands-on expertise in causal inference and advanced epidemiologic methods for real-world data, including:
• Target trial emulation
• IP weighted estimators for confounding, missingness, and censoring
• Clone-censor-weighted estimation of dynamic treatment regimens
• Marginal structural models (MSMs), IPTW, and IPCW
• Uncertainty quantification and sensitivity analysis
• Proven ability to translate statistical and methodological requirements into product requirements, architecture trade-offs, and API designs in close partnership with engineering
• Strong experience with R, including package development, testing, and performance profiling
• Experience collaborating closely with software engineers in a production or near-production environment
• Evidence of thought leadership (publications, invited talks, open-source contributions, or methods papers)

Nice-to-have background

• Experience designing statistical APIs or platforms used by external customers
• Familiarity with regulatory expectations for RWE (e.g., FDA, EMA guidance on real-world evidence)
• Experience with CMS/Medicaid data governance and multi-source linkage/tokenization
• Prior experience managing or mentoring senior statisticians or data scientists
• Experience working in a fast-paced, product-driven or startup environment
• Comfort with protocol/report generators and figure/table QA pipelines (e.g., Quarto/R Markdown)
• Fluency with AI/ML coding tools (e.g., GitHub Copilot, Cursor) and comfort incorporating them into statistical programming and reproducible research workflows

If you’re excited to advance the science of real-world evidence in an environment where statistical rigor directly shapes both client impact and software innovation, NoviSci is the place for you. We’re building something important together, and we’d love for you to be a part of it.

What We Offer You

• Comprehensive health, dental, and vision coverage for you and your family
• 401(k) with company match
• Generous PTO and company holidays
• Paid parental leave
• Hybrid role: Located in Research Triangle Park, North Carolina

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.

The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience             

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Relay is the Intelligent System of Action for the physical economy. While the digital revolution has historically left the deskless workforce behind, we are closing that gap by transforming analog frontline operations into a data-rich, AI-powered ecosystem. We aren’t just selling radios; we are building the digital foundation for the 80% of the global workforce that doesn't work at a desk.

Industrial is the future of Relay. We are seeking a Senior Director of Sales to serve as the primary architect and leader of our Industrial motion. This is a "builder and scaler" role for a leader who has previously built high-growth sales organizations from the ground up. 

Reporting directly to the VP of Sales, you will be responsible for the growth, development, and strategy of the entire Industrial vertical/sector within Relay. You will manage a team of Sales Directors and hold ultimate accountability for the velocity and health of our market expansion.

Key Responsibilities

Enterprise Motion Engineering & GTM Strategy

• Distill elite-level enterprise expertise into a formal, repeatable sales motion. Transition from "lead-by-example" to "lead-by-system," ensuring individual closing intuition is codified into team-wide institutional knowledge.
• Act as the executive sponsor and strategic closer for high-stakes, market-defining pursuits. Directly spearhead the penetration of flagship industrial accounts to secure "lighthouse" partnerships that establish market dominance.
• Engineer specialized playbooks tailored to the nuances of the physical economy.
• Refine procurement and operational strategies to circumvent legacy hurdles, accelerating time-to-value within complex industrial landscapes.

Team Architecture & People Strategy 

• Design and execute the organizational structure for the Industrial sales team, moving from initial pods to a full-scale department.
• Manage, coach, and develop a team of Sales Directors, ensuring they are effectively leading their respective AEs.
• Own the people strategy—hiring, onboarding, and continuous professional development—to ensure we have the best "players" in the industry.

Industrial Market Strategy & Playbook Design

• Develop and codify the "Relay Industrial Playbook," including repeatable processes for Trials/POCs, MSA negotiations, and enterprise procurement.
• Identify bottlenecks in the sales cycle and implement strategies to increase deal velocity and win rates across all industrial segments (Auto, Steel, Food & Bev, Logistics).
• Stay ahead of industrial trends to help Directors refine their specific segment strategies.

Cross-Functional Ecosystem & Roadmap Influence

• Act as the primary bridge between the field and internal stakeholders (Product, Engineering, Marketing).
• Based on high-level sales feedback, maintain a strong POV on the product roadmap to ensure Relay remains the leader in frontline AI technology.
• Ensure seamless internal synchronization between BD, Account Management, and Operations to support massive multi-site deployments.

Who You Are

• A Proven Builder: You have a track record of building and scaling sales teams from $10M to $50M+ ARR in the Industrial or Manufacturing space, within an Industrial-focused SaaS or IoT environment.
• A Second-Line Leader: You have 3+ years of experience directly managing other managers (Managers, Directors) and understand how to drive results through others.
• An Industrial Expert: Deep expertise in the "Physical Economy"—you understand the nuances of plant operations, industrial procurement, and long-term enterprise partnerships.
• Process Obsessed: You don’t just "sell," you build systems. You have expertise in MSA processes, POC-to-Production conversions, and Salesforce hygiene.

Requirements

• Location: Must be based in or willing to relocate to Raleigh, NC (Full-time in-office at our amenity-rich campus).
• Experience: 5+ years of Sales leadership, with specific experience (3+ years) as a second-line leader in an Industrial-focused SaaS or IoT environment.
• Travel: Ability to travel up to 40% to engage with key customers and support field teams.
• Education: Bachelor’s degree required; MBA or equivalent experience preferred.

Why Join Relay?

• High Impact: 47% of revenue comes from $100K+ ARR customers with a 135% NRR.
• Innovation: Work with award-winning AI tools like TeamTranslate™ (500% YoY growth).
• Culture: 100% paid health insurance and a commitment to "Best Work In My Life" (BWIML).

If you are a builder who wants to drive a critical, game-changing vertical in a hyper-growth company, we want to hear from you.

Reporting to the Senior Director, Product Marketing, the Lead Product Marketing Manager (PMM) is a senior individual contributor responsible for driving the commercial strategy for a major product category. Bridging the gap between product innovation and market dominance, you will own the "why" for your portfolio. In this role, you will lead the creation of scalable GTM strategies and mentor junior team members. You will serve as a strategic partner to Product Management and Sales leadership, translating complex market dynamics into high-impact narratives that drive revenue.

You will be responsible for creating the end-to-end GTM strategy, the core messaging framework, and the strategic sales playbooks that enable our Sales and Marketing organizations to win. You will not just be a marketer; you will be a commercial driver, a market expert, and a gifted storyteller.

In this role, you will:

• Design, own, and execute the end-to-end GTM strategy for a high-priority product category, ensuring alignment with long-term company objectives.

• Architect and maintain comprehensive messaging frameworks and positioning hierarchies that serve as the "source code" for global marketing and sales content.

• Lead the creation of strategic sales playbooks and "battle cards" that equip the sales organization to win complex commercial negotiations against top-tier competitors.

• Act as the primary feedback loop between the market and the Product Management team, synthesizing buyer feedback and competitive intelligence to influence the long-term product roadmap.

• Lead cross-functional launch teams, coordinating efforts across Sales, Marketing, and Product to ensure successful market entry for new features and solutions.

• Serve as a mentor to Product Marketing Managers, providing guidance on narrative construction, GTM execution, and commercial acumen.

About you:

• 7-10+ years of related experience in B2B product marketing, solution marketing, or strategy, preferably within enterprise software, PaaS, or automation.

• Bachelor’s degree in Marketing, Business, or a related field. MBA is strongly preferred.

• Proven track record of developing strategy at a portfolio level, rather than just executing tactical launches.

• Exceptional storytelling ability with experience crafting C-suite-ready narratives that simplify complex technology into clear business value.

• A self-starter attitude with an obsession for scalability and a refusal to be a "content factory," preferring to build strategic frameworks that enable the entire organization.

Basic Qualifications:

• Education & Experience: Bachelor's degree in Marketing, Business, or a related field, with 7-10+ years of experience in B2B product marketing, preferably within enterprise software or automation.

• Proven track record of building scalable sales playbooks and messaging frameworks, with a commitment to working in-person 5 days a week at our McLean, VA headquarters.

Preferred Qualifications:

• Strategic Leadership: MBA degree with demonstrated experience advising C-level executives and crafting narratives that simplify complex technology into business value.

• External Influence: Proven history of representing a company externally, such as speaking at major industry conferences or managing relationships with top-tier industry analysts.

#LI-MB1

Architect (a minimum of 5 years of experience required)

Location: Raleigh-Durham, North Carolina 

Employment Type: Full-time, hybrid

About Us

Are you ready to take the next step in your career? LAPORTE, a consulting engineering firm with 25 years of experience and a strong presence in North America and Europe, is seeking an Architect to join our growing team. With 25 offices and over 480 employees worldwide, we specialize in delivering innovative solutions for the pharmaceutical and food & beverage industries.

As a member of our Architectural Services department, you will contribute to project success for our portfolio of clients in Laporte’s Pharmaceutical Industry Group. In this role, you will have the opportunity to work with the world’s leading pharmaceutical and biotech companies on state-of-the-art laboratory and manufacturing facilities. You will be accountable for delivery and technical quality of traditional architectural design and documentation tasks related to project delivery. Under the guidance of the Director of Architectural services, you will be expected to develop expertise in field specific subjects including: laboratory planning, process architecture, and sustainable design practices.

At LAPORTE, we offer:

• Competitive Salary
• Comprehensive Benefits
• Compensatory Paid Time Off (PTO)
• A Flexible Work Environment that values work-life balance
• Opportunities for Professional Growth

Join us and become part of a supportive, collaborative team that encourages creativity and efficiency every day.

Key Responsibilities

• Collaboration with internal engineering disciplines including Process Engineering, Mechanical, Plumbing, Electrical and Automation.
• Collaboration with sub-consultants including Civil Engineering and Structural Engineering.
• Work directly with project Design Teams including designers, engineers, drafting support as Project Architect or Architectural Designer on architectural design scope for advanced pharmaceutical laboratories and manufacturing plants.
• Develop conceptual basis of design layouts and written descriptions for early stage project evaluation by clients for funding and technical approval.
• Develop highly coordinated project documentation for both permitting and construction issuances.
• Plan and conduct design activities in collaboration with designated project managers at Laporte to execute on time and quality assured project deliverables.
• Ability to work both independently and in concert with other members of the Architectural Services Group on conceptual design, design development, detailing, and product selections based on client design requirements.
• Demonstrate a high level of attention to detail and critical thinking both for architectural scope as well as integration with engineering disciplines.
• Demonstrate a desire to work in a team environment for execution of technical design, documentation, specifications, and Building Information Modeling.
• Demonstrate an understanding of the importance of documentation standards and a willingness to adapt workflow based on corporate and client standards.
• Attend internal and client facing project meetings with the ability to clearly communicate architectural design through presentation materials and drawing review. Exhibit a desire to take on a active role in defining coordination concerns, design requirement inputs, and clearly tracking each through Laporte’s project management standards.
• Participate in Construction Administration efforts as required on a project by project basis. Including: submittal review, responses to requests for information, and performing on-site field walks.
• Perform technical presentations to clients in tandem with discipline leads and Laporte Project Managers.
• Provide Quality Assurance review for other Architectural Services Group documentation and production from drafting support team.
• Provide support to business development activities including assistance with preparation of proposals and presentation materials.

Qualifications

• Bachelor’s degree in Architecture from an accredited Architectural Program with architecture licensure achieved. 
• Applicants not yet licensed, but on the path to licensure will be considered.
• At least 5 years of professional architectural design experience required.
• Preferred experience with industrial manufacturing projects.
• Expert-level proficiency with Autodesk Revit required.
• Proficiency with Bluebeam preferred.
• Knowledge of building and accessibility codes required. Applicability to industrial and laboratory facilities preferred.
• Ability to work across multiple projects and design teams. Preferred ability to lead architectural design scope as architectural lead.

#LI-Hybrid

The Team

Celonis makes processes work for people, companies, and the planet. As the Celonis Services organization, we are the strategic implementation consulting & transformation arm of a unified Customer Organization aligned to four core mandates:

1. Make Celonis Business Critical: Transform the platform into the central nervous system of our customers’ operations.
2. Scale Customer Health: Drive full platform adoption to ensure long-term value and stability.
3. Focus on High-Value Activities: Prioritize complex, high-impact technical work that moves the needle for Focus & Strategic customers.
4. Empower Career Growth: Foster an environment where every Celonaut owns customer success while accelerating their own professional trajectory.

We deliver production-ready Celonis Platform implementations that drive measurable top, bottom, and green-line impact. Moving beyond “point-in-time” analysis, we utilize a Discover-and-Build approach to solve the world's most complex operational challenges.

In close partnership with Value Engineering, we perform data-driven discovery to validate business hypotheses against real-world data. We then build and deploy operational, AI-enriched solutions on top of the Celonis Platform that automate decisions and optimize workflows at an enterprise scale.

We don't just implement AI for our customers; we live it. Our project delivery lifecycle is accelerated by state-of-the-art AI augmentation, allowing our consultants to focus on high-level, strategic problem-solving. By serving as the "eyes and ears" in the field, we maintain a continuous innovation loop with our Product & Engineering teams, ensuring our frontline learnings directly shape the future of the Celonis Platform.

The Role

You are an AI Deployment Architect (AIDA). You own the reality of scaling solutions within a customer's actual IT environment and productizing those results. Complementing your colleagues in Applied Value Engineers and Applied AI Engineering, who focus on pre-sales prototyping, you bridge the gap between "the art of the possible" and Business Critical, scaled solutions. As an AIDA, you steer account teams and customers toward AI use cases that are inherently scalable. You are not the primary implementer of these solutions. Instead, you steer the definition of the architectural vision for Consultants to execute and oversee delivery excellence. You remain hands-on for first-of-their-kind production solutions, eventually transitioning to an advisory capacity across a broad "book of work" within your assigned vertical.

The Work You’ll Do

• Advise and Safeguard Technical Implementations: Provide architectural oversight for concurrent deployments at Fortune 500 organizations. You act as the final technical authority, maintaining "project-ready" coding skills to troubleshoot and resolve critical production failures that block value realization.
• Architect AI-Enriched Solutions: Collaborate with pre-sales teams to transform experimental prototypes into robust, scalable enterprise applications. You then translate these successful deployments into standardized platform features by maintaining a tight feedback loop with Product and Engineering.
• Engineer Low-Latency Systems: optimize these AI-enriched solutions for high-throughput and minimal latency. You ensure the Celonis Platform handles near-real-time data integration without compromising the user experience of business-critical applications.
• Implement Eval-Ops & Automated Testing: Build rigorous evaluation pipelines to test LLM quality and reliability at scale. You move beyond manual spot-checks by institutionalizing automated benchmarks for model accuracy and safety.
• Deploy LLMOps & Lifecycle Governance: Design systems for continuous model monitoring, cost optimization, and performance tuning. You establish the frameworks for data privacy and compliance within the customer's actual IT environment.
• Troubleshoot Agentic Orchestration: Manage the complexity of multi-agent workflows where agentic activity is triggered by Celonis context and logged back to the platform. You ensure seamless hand-offs between agents and maintain the integrity of the full process loop.

 The Preferred Qualifications You Need

• Architectural Leadership: Proven experience designing and scaling innovative AI solutions within actual customer IT environments, moving these solutions from pilot to production.
• Advanced Technical Production: Ability to refactor experimental pilots for production-scale performance and a deep proficiency in Python for building enterprise-grade LLM-based solutions.
• Vertical Industry Expertise: In-depth understanding of complex business challenges within a specific industry vertical (e.g., Manufacturing, Life Sciences).
• Senior Stakeholder Management: Excellence in translating highly complex architectural concepts and AI governance frameworks into strategic roadmaps for C-suite stakeholders.
• Lifecycle Mastery: Experience in production-level acceptance testing, low-latency system design, and the management of ongoing LLM performance.
• Academic Excellence: Bachelor’s degree or higher in Computer Science, Engineering, Mathematics, or a related quantitative field.