Joining Collibra’s Engagement Team

Collibra is seeking a Professional Services Engagement Manager, to join our dynamic team. Reporting directly to the Senior Director of International Professional Services, you will be a key individual highly motivated and experienced Manager to lead our Engagement Management team. This role provides critical leadership and oversight to the implementation team, ensuring customers successfully install, configure, and operate our products. You will be key in partnering with customers to accelerate time-to-value, optimize product benefits, and ensure they have the necessary process, technical, and expert advice during implementation.

This is a hybrid role based in our London office. Our hybrid model means you’ll work from the office at least two days each week. This setup helps us stay connected, work more closely together, and keep making progress as a team.

Engagement Managers at Collibra are responsible for

A range of activities across team leadership, customer engagement, project governance, and revenue forecasting.

Leadership & Team Management

• Provide leadership and oversight to the Engagement team.
• Provide team and customer project escalation support.
• Oversee team efforts in customer product installation, configuration, and initial operation.
• Manage timesheet approvals and act as a delegate
• Conduct Performance and Development Reviews and Annual Compensation reviews.

Engagement Team Development

• Contribute to the ongoing development of the Engagement and Professional Services organisations.
• Manage and participate in Delivery, Engagement, and Sales meetings.
• Manage resource requests and run resource planning sessions with the Engagement Managers, the Delivery, and PS Sales teams.
• Collaborate with the Customer Experience (CX) team on new initiatives across the organisation.

Project & Portfolio Governance

• PS Offering Portfolio Management:
• Manage the Change Control for the PS organisation with regard to the new and existing Services offering portfolio.
• Maintain hygiene through project software (Asana/Jira) and conduct project meetings for Portfolio Management.
• Continuous development of the portfolio management processes.
• Project Overview:
• Ensure the team's correct and appropriate use of Salesforce/Certinia (Financial Force).
• Manage the Salesforce/Certinia (Financial Force) Change Request Process and Routing Documentation for signature.
• Work with Salesforce administrators to improve processes, review project creation, and resolve system errors.
• Initiate Project Success call to ensure customers are prepared ahead of project kick-off.
• Occasionally, implementation management (project management) to provide team cover for extended team leave.

Revenue & Resource Management

• Execute Revenue Reviews and perform end-of-month/quarter financial hygiene.
• Update and review Revenue Dashboard Reports.
• Collaborate with the Finance team on revenue-related reports and queries.
• Review utilisation and forecasting with Sales Services and Delivery Managers.
• Work with Engagement Managers to review projects and estimates for current and next quarter forecasts.

You have 

• Proven experience in providing leadership and oversight to a Solution Implementation or Professional Services team.
• A strong background in customer-facing roles, focused on product implementation and accelerating time-to-value.
• Deep understanding of Professional Services operations, including resource planning, utilisation, and revenue management.

You are

• Experienced in revenue reporting and utilisation analysis.
• Familiar with Salesforce/Certinia (Financial Force) or similar platforms for project administration and process management.

Measures Of Success

• Within your first month, you will understand the Collibra initial implementation methodology, be familiar with the PS project software and high-level processes.
• Within your third month, you will be able to manage the revenue forecasting process and track all project delivery. 
• Within your sixth month, you will be looking at ways to improve the Collibra Engagement processes, methodologies and customer experience/value.

Joining Collibra’s Customer Engineering team 

We’re shaping the way some of the largest organizations in the world manage data by helping customers connect the right data and insights for all Data Citizens. We are building a team of exceptional people to help us deliver on that promise. As a Customer Engineer, you are the guiding force behind bringing Collibra's product and vision to customers and prospects. The SAP customer engineer is responsible for assisting SAP in their sales campaigns that  include Collibra solutions, as well as the Collibra go-to-market team who are selling SAP compatible solutions to existing customers.

The customer engineer specializing in SAP Solution operates at a crucial intersection of technology, business strategy, and sales. SAP Solutions are designed to seamlessly integrate with and enhance the core SAP landscape. The customer engineer's mission is to act as the primary technical advisor during the sales cycle, demonstrating how this combined SAP and partner solution solves a prospective client's most pressing business challenges. Success in this role requires a unique blend of deep product expertise, business acumen, and outstanding communication skills. In addition, the role will also work with Collibra and SAP sellers in post sales activities to ensure customers adopt and have quick time to value with the Collibra Platform.

This is a remote role based in Germany.

Customer Engineers at Collibra are responsible for

• Mapping solutions to value across large and dynamic EMEA customers, bridging both business and technical requirements.
• Participating in discovery and driving qualification of new opportunities and expansion customers.
• Preparing and conducting product demonstrations, highlighting how Collibra’s Platform can support our Enterprise customer’s needs.
• Advising and supporting customers’ technical stakeholders to accelerate Collibra adoption and value realization, i.e. be the primary point of contact for technical and product related queries. 
• Identifying, evaluating, recommending, and executing value-based workshops and proof of concepts/values. 
• Preparing and providing input for functional and technical sections of RFPs/RFQs.
• Supporting sales and marketing activities, webcasts, field enablement, and asset creation.
• Provide advice and feedback to product management and engineering to enhance our offerings.

You have

• 5+ years in a Sales or Customer Engineering or Sales Consulting role.
• Broad SAP Portfolio Knowledge: Possessing a strong functional and technical understanding of the core SAP products the solution integrates with, most commonly SAP S/4HANA. Knowledge of relevant modules (e.g., FI/CO, MM, SD) and underlying technology like the SAP Business Technology Platform (BTP) is crucial.
• Expertise in Integration: A critical skill is the ability to clearly explain the technical integration between 3rd party products and SAP. This includes detailing how data flows, how processes are synchronized, and the benefits of the seamless, out-of-the-box nature of the certified integration.
• Experience in Sales or Customer engineering in Enterprise land and expand motions.
• Broad knowledge of data governance, data catalog, data quality, and data privacy platforms required. Experience should include a broad range of disciplines including value-based selling, cost-benefit analysis and ROI analysis, process and project management.
• Broad experience as a Data Management practitioner in the areas of cataloging, integration, data quality, data and/or enterprise architecture, have set up and/or participated in governance boards is a plus.
• Experience in regulatory compliance and or (financial/IT) audit is a plus. 
• Experience with the leading PaaS providers, Data Lakes, Databases, and Integration platforms - experience in the data space is required.
• A bachelor’s degree or equivalent work experience is required.
• This position is not eligible for visa sponsorship.
• Must speak fluent English. Fluent German is a plus. 

You are

• An effective communicator.
• A sales- and customer- focused self-starter with enthusiasm, flexibility, and motivation.
• A trusted advisor for C-level executives and C-1 level executives.
• A proven collaborator and liaison with all levels and departments within an organization and experience and success in a partner-heavy environment.
• Confident in dispensing knowledge to a highly skilled and experienced audience.
• Able to demonstrate a thorough understanding of business needs and revenue potential for accounts in the region.
• Excited for continuous learning and development, with an aptitude for grasping technical concepts.
• Willing to travel up to 30% within the region.

Measures of success

• Within your first month, you will become familiar with Collibra and understand our customer landscape.
• Within your second month, you should confidently conduct discovery with customers, partners and prospects, initial product demonstrations and be able to present solutions aligned to customer value.
• Within your third month, you will become a voice for Collibra within your accounts and for your accounts back within Collibra - educating external and internal stakeholders on features, roadmap and new use cases.
• You will demonstrate Operational excellence, in terms of forecasting, documenting solutions and keeping internal stakeholders informed.

Joining Collibra’s Customer Engineering team 

We’re shaping the way some of the largest organizations in the world manage data by helping customers connect the right data and insights for all Data Citizens. We are building a team of exceptional people to help us deliver on that promise. As a Senior Customer Engineer, you are the guiding force behind bringing Collibra's product and vision to customers and prospects. Responsible for both net-new and expansion opportunities in existing accounts. Senior Customer Engineers establish knowledgeable and trusted relationships from day one and serve as thoughtful technical advisors. As a Senior Customer Engineer at Collibra, supporting the Northern Europe team, you will be responsible for maintaining the technical relationship with customers throughout the entire customer journey, both pre- and post-sale. You will fill an essential and highly respected role in the sales organization at Collibra.

This is a hybrid role based in our Brussels office. Our hybrid model means you’ll work from the office at least two days each week. This setup helps us stay connected, work more closely together, and keep making progress as a team.

Senior Customer Engineers at Collibra are responsible for

• Mapping solutions to value across large and dynamic customers, bridging both business and technical requirements.
• Participating in discovery and driving qualification of new opportunities, and expanding customers.
• Preparing and conducting product demonstrations, highlighting how Collibra’s Platform can support our Enterprise customers’ needs.
• Advising and supporting customers’ technical stakeholders to accelerate Collibra adoption and value realization, i.e., be the primary point of contact for technical and product-related queries .
• Identifying, evaluating, recommending, and executing value-based workshops and proof of concepts/values. 
• Preparing and providing input for functional and technical sections of RFPs/RFQs.
• Supporting sales and marketing activities, webcasts, field enablement, and asset creation.
• Providing advice and feedback to product management and engineering to enhance our offerings.

You have

• 2+ years in a Sales or Customer Engineering, or Sales Consulting role.
• 4+ years of experience working in the Data/SaaS space.
• A good understanding of two or more of the following disciplines: data governance, data catalogs, data quality, and data privacy platforms. Experience should include a broad range of disciplines, including value-based selling, cost-benefit analysis, ROI analysis, process and project management.
• Experience in regulatory compliance and or (financial/IT) audit is a plus. 
• Proven experience working with leading PaaS providers, data lakes, databases, and integration platforms is required.
• A bachelor’s degree or equivalent work experience is required.
• This position is not eligible for visa sponsorship.

You are

• An effective communicator.
• A sales- and customer-focused self-starter with enthusiasm, flexibility, and motivation.
• A trusted advisor for C-level executives and C-1 level executives.
• A proven collaborator and liaison with all levels and departments within an organization, with experience and success in a partner-heavy environment.
• Confident in dispensing knowledge to a highly skilled and experienced audience.
• Able to demonstrate a thorough understanding of business needs and revenue potential for accounts in the region.
• Excited for continuous learning and development, with an aptitude for grasping technical concepts.
• Able to travel regionally (BeNeLux) up to 30% to support business needs.
• High proficiency in both written and spoken Dutch and English is essential for effective communication with our multinational clients and colleagues. Proficiency in French is a plus.

Measures of success

• Within your first month, you will become familiar with Collibra and understand our customer landscape.
• Within your second month, you should confidently conduct discovery with customers and prospects, initial product demonstrations, and be able to present solutions aligned to customer value.
• Within your third month, you will become a voice for Collibra within your accounts and for your accounts back within Collibra - educating external and internal stakeholders on features, roadmap, and new use cases.
• Drive operational excellence by ensuring the sales process runs smoothly and efficiently.

Joining Collibra’s Customer Engineering team 

We’re shaping the way some of the largest organizations in the world manage data by helping customers connect the right data and insights for all Data Citizens. We are building a team of exceptional people to help us deliver on that promise. As a Senior Customer Engineer, you are the guiding force behind bringing Collibra's product and vision to customers and prospects. Responsible for both net-new and expansion opportunities in existing accounts. Senior Customer Engineers establish knowledgeable and trusted relationships from day one and serve as thoughtful technical advisors. As a Senior Customer Engineer at Collibra, supporting the Northern Europe team, you will be responsible for maintaining the technical relationship with customers throughout the entire customer journey, both pre- and post-sale. You will fill an essential and highly respected role in the sales organization at Collibra.

This is a remote role based in Netherlands.

Senior Customer Engineers at Collibra are responsible for

• Mapping solutions to value across large and dynamic customers, bridging both business and technical requirements.
• Participating in discovery and driving qualification of new opportunities, and expanding customers.
• Preparing and conducting product demonstrations, highlighting how Collibra’s Platform can support our Enterprise customers’ needs.
• Advising and supporting customers’ technical stakeholders to accelerate Collibra adoption and value realization, i.e., be the primary point of contact for technical and product-related queries 
• Identifying, evaluating, recommending, and executing value-based workshops and proof of concepts/values. 
• Preparing and providing input for functional and technical sections of RFPs/RFQs.
• Supporting sales and marketing activities, webcasts, field enablement, and asset creation.
• Providing advice and feedback to product management and engineering to enhance our offerings.

You have

• 2+ years in a Sales or Customer Engineering, or Sales Consulting role.
• 4+ years of experience working in the Data/SaaS space.
• A good understanding of two or more of the following disciplines: data governance, data catalogs, data quality, and data privacy platforms. Experience should include a broad range of disciplines, including value-based selling, cost-benefit analysis, ROI analysis, process and project management.
• Experience in regulatory compliance and or (financial/IT) audit is a plus. 
• Proven experience working with leading PaaS providers, data lakes, databases, and integration platforms is required.
• A bachelor’s degree or equivalent work experience is required.
• This position is not eligible for visa sponsorship.

You are

• An effective communicator.
• A sales- and customer-focused self-starter with enthusiasm, flexibility, and motivation.
• A trusted advisor for C-level executives and C-1 level executives.
• A proven collaborator and liaison with all levels and departments within an organization, with experience and success in a partner-heavy environment.
• Confident in dispensing knowledge to a highly skilled and experienced audience.
• Able to demonstrate a thorough understanding of business needs and revenue potential for accounts in the region.
• Excited for continuous learning and development, with an aptitude for grasping technical concepts.
• Able to travel regionally (BeNeLux) up to 30% to support business needs.
• High proficiency in both written and spoken Dutch and English is essential for effective communication with our multinational clients and colleagues. Proficiency in French is a plus.

Measures of success

• Within your first month, you will become familiar with Collibra and understand our customer landscape.
• Within your second month, you should confidently conduct discovery with customers and prospects, initial product demonstrations, and be able to present solutions aligned to customer value.
• Within your third month, you will become a voice for Collibra within your accounts and for your accounts back within Collibra - educating external and internal stakeholders on features, roadmap, and new use cases.
• Drive operational excellence by ensuring the sales process runs smoothly and efficiently.

Joining Collibra’s Education team

You will join the Education team within our Professional Services organization, reporting directly to our Director of Education. Our mission is to empower and inspire Data Citizens by delivering seamless learning experiences that drive long-term customer success. As our Learning Systems Engineer, you are the bridge between education and innovation, tasked with optimizing our platforms to ensure our global users can navigate their Data Intelligence journey without friction.

In this role, you’ll embody our value "Our customers are our true north" by using your technical expertise in APIs and automation to remove learning barriers. Every workflow you build and every system optimization you implement is designed with one goal: ensuring our customers have the most efficient, intuitive path to mastering Collibra.

This is a hybrid role based in our Raleigh office. Our hybrid model means you’ll work from the office at least two days each week. This setup helps us stay connected, work more closely together, and keep making progress as a team.

Learning Systems Engineers at Collibra are responsible for

• Manage and optimize our external-facing Learning Management System (LMS) and connected integrations in order to deliver a seamless, high-performance user experience for our global customers.
• Architect and monitor the education data pipeline from the LMS to our data lake in order to ensure high-quality metadata extraction and reporting accuracy for stakeholders.
• Automate core learning operations, including badge issuance and certification enrollments, in order to scale program delivery and reduce manual intervention for the Education team.
• Implement AI-driven solutions and advanced workflows in order to provide deeper customer insights and personalize the learner journey at scale.
• Analyze and resolve complex technical support tickets in order to identify root causes and proactively improve platform stability and user satisfaction.

You have

• 3+ years of experience managing and optimizing enterprise LMS platforms (direct experience with Docebo is a significant plus).
• Proven technical proficiency with REST APIs or Python for systems integration and task automation.
• Hands-on experience building automated workflows using middleware tools such as Zapier or Workato.
• Demonstrated experience managing learning data pipelines, including data extraction, metadata mapping, and analytics reporting.
• A Bachelor’s degree in Computer Science, Information Systems, Educational Technology, or equivalent professional work experience.
• This position is not eligible for visa sponsorship.

You are

• A methodical problem-solver who analyzes complex technical issues with an investigative mindset to identify root causes and implement sustainable solutions.
• A clear and patient communicator who applies a high degree of empathy when translating technical system logic into understandable guidance for both internal and external stakeholders.
• An innovation-driven technologist who possesses an insatiable curiosity for emerging tools, specifically in how AI and LLMs can be applied to revolutionize traditional learning operations.
• A detail-oriented data steward who maintains meticulous standards when auditing data pipelines and system metadata to ensure reporting remains the "true north" for the organization.
• An agile collaborator who demonstrates a proactive and iterative approach to process improvement, balancing developer-level logic with the mission of an educator.

Measures of success

• Within your first month, you will be onboard into the Docebo LMS, master the data pipeline, and take ownership of technical support tickets to identify and resolve common user pain points.
• Within your third month, you will drive operational efficiency by implementing automations, auditing data for reporting accuracy, and collaborating with the Data and Automation teams to align on learning processes
• Within your sixth month, you will scale the platform's architecture and pilot AI-driven enhancements to improve the learner experience while delivering measurable improvements in system performance and support efficiency.

Compensation for this role

The standard base salary range for this position is $96,000.00 - $120,000.00  per year. This position is not eligible for additional commission-based compensation. Salary offers are based on a combination of factors, including, but not limited to, experience, skills, and location.

In addition to base salary, we offer a competitive total rewards package, including bonus potential, equity for eligible roles, a Flex Fund monthly stipend, pension/401k plans, and more.

Senior Customer Engineer, Deasy Labs

As a Senior Customer Engineer at Deasy Labs, you will work directly with customers to design and demonstrate solutions using the Deasy Labs platform. You will partner with sales, product, and engineering teams to help organizations turn unstructured data into AI-ready knowledge.

In this role, you will lead technical discovery, deliver product demonstrations and proof-of-concepts, and guide customers in applying Deasy Labs to solve complex data and AI challenges.

This is a hybrid role based in our Brussels office. Our hybrid model means you’ll work from the office at least two days each week. This setup helps us stay connected, work more closely together, and keep making progress as a team.

About Deasy Labs

Deasy Labs, part of Collibra, develops technology that automatically discovers, enriches, and maintains the semantic context inside unstructured data.

Enterprise knowledge often lives in documents, PDFs, reports, and transcripts that traditional data systems cannot easily organize or govern. The Deasy platform analyzes that content and generates structured metadata, taxonomies, and relationships that allow AI systems to retrieve the right information with accuracy and control.

Senior Customer Engineers at Deasy Labs are responsible for

• Partner with Account Executives to support the technical aspects of the sales cycle
• Lead technical discovery conversations with customers to understand their data, AI, and business challenges
• Design and deliver compelling technical demonstrations, workshops, and proof-of-concepts
• Translate customer requirements into solution architectures using the Deasy Labs platform and the broader Collibra ecosystem
• Guide customers in applying Deasy Labs to organize and enrich unstructured data for AI and analytics use cases
• Serve as a trusted technical advisor to customers throughout the evaluation and adoption process
• Collaborate with product and engineering teams to share customer feedback and influence product direction

You have

• 5+ years in a Customer Engineering, Solutions Engineering, or technical pre-sales role supporting enterprise software
• Familiarity with unstructured data, machine learning, or information retrieval technologies 
• Broad knowledge of data governance, data catalog, data quality, and data privacy platforms required. Experience should include a broad range of disciplines including value-based selling, cost-benefit analysis and ROI analysis, process and project management.
• Broad experience as a Data Management practitioner in the areas of cataloging, integration, data quality, data or enterprise architecture, have set up or participated in governance boards.
• Experience with the leading PaaS providers, Data Lakes, Databases, and Integration platforms.
• A bachelor’s degree or equivalent related working experience
• This position is not eligible for visa sponsorship

You are

• An effective communicator who can explain complex technical concepts clearly to both technical and business audiences
• A sales- and customer-focused self-starter with curiosity, flexibility, and a strong sense of ownership
• A trusted partner to customers, helping them solve complex challenges through thoughtful technical solutions
• A collaborative team player who works effectively across sales, product, and engineering teams to drive outcomes
• Comfortable presenting and sharing expertise with highly skilled technical audiences
• Able to understand customer business needs and identify the technical solutions that support meaningful business outcomes
• Motivated by continuous learning and excited to deepen your understanding of both customer challenges and emerging technologies
• Willing to travel up to 30% within the region

Measures of success

• Within your first month, you will become familiar with Collibra and understand our customer landscape.
• Within your second month, you should confidently conduct discovery with customers and prospects, initial product demonstrations, and be able to present solutions aligned to customer value.
• Within your third month, you will become a voice for Collibra within your accounts and for your accounts back within Collibra - educating external and internal stakeholders on features, roadmap, and new use cases.

Senior Customer Engineer, Deasy Labs

As a Senior Customer Engineer at Deasy Labs, you will work directly with customers to design and demonstrate solutions using the Deasy Labs platform. You will partner with sales, product, and engineering teams to help organizations turn unstructured data into AI-ready knowledge.

In this role, you will lead technical discovery, deliver product demonstrations and proof-of-concepts, and guide customers in applying Deasy Labs to solve complex data and AI challenges.

This is a hybrid role based in our New York office. Our hybrid model means you’ll work from the office at least two days each week. This setup helps us stay connected, work more closely together, and keep making progress as a team.

About Deasy Labs

Deasy Labs, part of Collibra, develops technology that automatically discovers, enriches, and maintains the semantic context inside unstructured data.

Enterprise knowledge often lives in documents, PDFs, reports, and transcripts that traditional data systems cannot easily organize or govern. The Deasy platform analyzes that content and generates structured metadata, taxonomies, and relationships that allow AI systems to retrieve the right information with accuracy and control.

Senior Customer Engineers at Deasy Labs are responsible for

• Partner with Account Executives to support the technical aspects of the sales cycle
• Lead technical discovery conversations with customers to understand their data, AI, and business challenges
• Design and deliver compelling technical demonstrations, workshops, and proof-of-concepts
• Translate customer requirements into solution architectures using the Deasy Labs platform and the broader Collibra ecosystem
• Guide customers in applying Deasy Labs to organize and enrich unstructured data for AI and analytics use cases
• Serve as a trusted technical advisor to customers throughout the evaluation and adoption process
• Collaborate with product and engineering teams to share customer feedback and influence product direction

You have

• 5+ years in a Customer Engineering, Solutions Engineering, or technical pre-sales role supporting enterprise software
• Familiarity with unstructured data, machine learning, or information retrieval technologies 
• Broad knowledge of data governance, data catalog, data quality, and data privacy platforms required. Experience should include a broad range of disciplines including value-based selling, cost-benefit analysis and ROI analysis, process and project management.
• Broad experience as a Data Management practitioner in the areas of cataloging, integration, data quality, data or enterprise architecture, have set up or participated in governance boards.
• Experience with the leading PaaS providers, Data Lakes, Databases, and Integration platforms.
• A bachelor’s degree or equivalent related working experience
• This position is not eligible for visa sponsorship

You are

• An effective communicator who can explain complex technical concepts clearly to both technical and business audiences
• A sales- and customer-focused self-starter with curiosity, flexibility, and a strong sense of ownership
• A trusted partner to customers, helping them solve complex challenges through thoughtful technical solutions
• A collaborative team player who works effectively across sales, product, and engineering teams to drive outcomes
• Comfortable presenting and sharing expertise with highly skilled technical audiences
• Able to understand customer business needs and identify the technical solutions that support meaningful business outcomes
• Motivated by continuous learning and excited to deepen your understanding of both customer challenges and emerging technologies
• Willing to travel up to 30% within the region

Measures of success

• Within your first month, you will become familiar with Collibra and understand our customer landscape.
• Within your second month, you should confidently conduct discovery with customers and prospects, initial product demonstrations, and be able to present solutions aligned to customer value.
• Within your third month, you will become a voice for Collibra within your accounts and for your accounts back within Collibra - educating external and internal stakeholders on features, roadmap, and new use cases.

Compensation for this role

The standard base salary range for this position - $152,000 - $190,000 USD per year. This position is eligible for additional commission-based compensation. Salary offers are based on a combination of factors, including, but not limited to, experience, skills, and location.

In addition to base salary, we offer a competitive total rewards package, including bonus potential, equity for eligible roles, a Flex Fund monthly stipend, pension/401k plans, and more.