Toshiba Global Commerce Solutions is seeking a IT Specialist I that will be working in a team environment responsible for the provisioning of access to all employees, contractors, and other business resources, including creating, maintaining, and removing user accounts to various systems and ensuring the right level of access at the right time. Adhering to guidelines, policies, and protocols. 

 
Responsibilities: 

• Review and process all provisioning requests in compliance with the process and procedures. 

• Maintain user’s oracle records such as oracle responsibilities, HRMS records, Customer Master, Supplier Master. 

• Work with IAM (Identity and Access Management) team and Engineer to roadmap IAM processes. 

• Work to improve provisioning process design/business rules. 

• Participate in projects to ensure standard processes and procedures are implemented when rolling out new provisioning and role management points. 

• Troubleshoot security and workflow issues independently or in collaboration with 

• Information Systems teams and/or stakeholders while adhering to internal service standards. 

• Providing primary operational support for IAM security events and alerts. 

• Create process documentation. 

• Other duties as assigned. 

Required Skills: 

• Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience. 

• Ability to urgently troubleshoot user access problems and determine appropriate corrective action. 

• Experience recording, tracking, and managing requests in an online ticket management system. 

• Proficient in using spreadsheets and word processing software, such as Microsoft Excel and Microsoft Word. 

• Strong verbal and written communication skills. 

Preferred Skills: 

• Experience with enterprise IT ticketing systems (e.g., ServiceNow or similar) for managing incidents, requests, and user access, with a focus on SLA compliance, documentation, and process improvement. 

• Familiarity with IAM concepts and best practices. 

• Some knowledge and/or experience in Role-based Access Control methods. 

• Knowledge of regulatory compliance (SOX, JSOX.) 

• Base Level Security Certification/ Training, such as CompTIA Security+ is preferred. 

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.

Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan (with company match)
• Company provided life insurance
• Pet Insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal days

EEO:

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation

DIVERSITY, EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.

Toshiba Global Commerce Solutions is seeking a Director, Enterprise Architecture  (IT) that will be the enterprise authority responsible for defining, governing, and reviewing architecture across infrastructure, cloud platforms, networking, security access, applications, and enterprise platforms (including Oracle E‑Business Suite). This role establishes the long‑term architectural direction for TGCS, ensuring that technology platforms are scalable, secure, resilient, and aligned with business strategy.

The position requires deep, hands‑on expertise in Oracle Cloud Infrastructure (OCI), combined with extensive experience in enterprise network architecture, Zero Trust security models, and complex ERP and application platforms. The Director owns architecture standards, reference designs, and formal design review processes, acting as the final architectural escalation point for cross‑domain decisions.

This role is explicitly focused on architecture, governance, and design authority and works closely with Infrastructure Operations, Network Engineering, Cybersecurity, and Application teams to ensure all implementations conform to approved enterprise architecture standards.

Key Responsibilities:

Enterprise Architecture Leadership

• Serve as the enterprise authority for architecture across infrastructure, cloud, networking, applications, ERP, and platform services.
• Define and maintain enterprise architecture principles, standards, reference architectures, and approved design patterns.
• Establish and govern formal architecture review and approval processes for all significant technology initiatives.
• Own and maintain the enterprise architecture roadmap, ensuring alignment with business strategy and long term modernization goals.
• Act as the final architectural escalation point for complex, cross domain design decisions.
• Ensure architectural consistency, resilience, security, and long term technical integrity across all enterprise platforms.

Oracle Cloud Infrastructure (OCI) – Hands On Architecture

• Serve as the authoritative enterprise architect for OCI.
• Design and review OCI tenancy models, compartment strategies, IAM policies, and security zone implementations.
• Define enterprise standards for OCI networking, connectivity, and hybrid integration.
• Architect and review high availability, disaster recovery, and multi region OCI designs.
• Provide architectural oversight for OCI services including Exadata, OCVS, Compute, Storage (ZFS/Object), and hybrid cloud integrations.
• Establish and govern OCI automation and infrastructure as code standards using Terraform, Ansible, and CI/CD pipelines, Network, Connectivity & Zero Trust Architecture
• Own enterprise network architecture standards and lead all network and connectivity design reviews.
• Architect hybrid and global connectivity across on premises environments, OCI, SaaS providers, and external partners.
• Define enterprise patterns for segmentation, routing, resiliency, performance, and availability.
• Define and govern Zero Trust architecture, including identity aware access, least privilege connectivity, and continuous verification.
• Architect and review ZTNA, SSE, and SASE based client access models, including integrations with Cloudflare, Zscaler, or equivalent edge security platforms.
• Establish standards for secure remote user, branch, and third party access using edge based policy enforcement.

Application, ERP & Platform Architecture (Including Oracle E Business Suite)

• Serve as the enterprise architecture authority for application platforms, middleware, and ERP systems.
• Lead architecture and design reviews for Oracle E Business Suite (EBS) environments, including scalability, security, integrations, and lifecycle management.
• Define enterprise standards for application hosting models, platform services, and integration patterns.
• Guide EBS modernization and coexistence strategies, including integration with OCI and other enterprise platforms.
• Ensure application and ERP architectures align with approved enterprise network, cloud, and security standards.

Security, Risk & Governance

• Embed security by design principles across infrastructure, network, application, ERP, and cloud architectures.
• Define and govern enterprise Zero Trust architecture standards aligned to industry frameworks (e.g., NIST, CISA).
• Establish architecture patterns for identity centric access, continuous authentication and authorization, and least privilege enforcement.
• Ensure architectural alignment with ZTNA, SSE, and edge security platforms across user, device, and application access paths.
• Enforce architectural compliance through governance forums and formal design review processes.

Executive Communication & Influence

• Communicate architectural decisions, risks, and trade offs clearly to executive and senior IT leadership.
• Serve as a trusted architectural advisor to technology and business stakeholders.
• Influence outcomes through expertise, governance, and architectural authority rather than direct operational control.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience, with 12 + years of leadership experience in enterprise‑level architecture.
• Deep, hands‑on expertise in Oracle Cloud Infrastructure (OCI), including tenancy design, compartment strategy, IAM, security zones, and multi‑region high‑availability architectures.
• Proven authority in enterprise infrastructure, cloud, networking, security, ERP, and platform architecture, with a track record of defining and governing architecture principles, standards, and reference architectures.
• Advanced experience architecting hybrid cloud environments, OCI service integrations (Exadata, OCVS, Compute, ZFS/Object Storage), and automated infrastructure deployments using Terraform, Ansible, and CI/CD pipelines.
• Expertise in enterprise network architecture, including segmentation, routing, resiliency, global connectivity, and performance optimization across on‑prem, cloud, SaaS, and partner ecosystems.
• Strong proficiency in Zero Trust architecture, including identity‑aware access, least‑privilege enforcement, continuous verification, and implementations using ZTNA, SSE, SASE, and platforms such as Cloudflare or Zscaler.
• Enterprise authority over application, ERP, and platform architecture, including deep experience with Oracle E‑Business Suite (EBS) design reviews, scalability, security frameworks, and modernization strategies.
• Demonstrated ability to embed security‑by‑design principles across infrastructure, cloud, application, and ERP ecosystems, aligned to NIST, CISA, and Zero Trust frameworks.
• Strong governance leadership, including ownership of architecture review processes, compliance enforcement, and long‑term enterprise technology roadmaps.
• Exceptional executive communication skills with the ability to explain complex architectural decisions, risks, and trade‑offs to technical and business leaders, influencing outcomes through expertise and architectural authority.

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.

Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan (with company match)
• Company provided life insurance
• Pet Insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal days

EEO:

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation

DIVERSITY, EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.