Assistant Store Manager

Job Type: Full Time

The candidate must have open availability on weekdays, evenings, weekends, holidays, and occasional overnights.

Who You Are:

As an Assistant Store Manager, you will assist the Store Manager in helping develop, lead, and motivate a team to deliver an exceptional customer experience that supports building brand loyalty and achieving financial targets. You will operate as the Manager on Duty as assigned by Store Management as well as representing Curaleaf as a brand ambassador by providing top-notch customer service and educating guests on our products.

What You’ll Do:

• Proactively communicate with Store Manager, District Manager and Cross-functional Partners to maximize revenue opportunities.
• Model the way and leads selling behaviors, aligned with our brand culture, to support building loyal customer relationships and delivering on key financial targets.
• Monitor and analyze the customer service provided by team members, offer feedback and coaching.
• Model and share customer service best practices with all team members to deliver a distinctive and delightful guest experience, including interpersonal habits and Curaleaf service traits.
• Supervise the operation of the store and team members, opening/closing/changing shifts, task delegation, and scheduling team members
• Supervise the control of the store money including register counts, withdraws from the bank, armored car pickups, safe deposits, change orders, and oversee all aspects of bookkeeping including ledger, invoices, cash reports, and time records.
• Learn to analyze inventory trends and supervise inventory management, including ordering items, keeping stock, and leveraging company resources to avoid outs and overstock. 
• Maintain knowledge of all computer and technology systems and software (e.g. registers, LeafLogix, etc.).
• Comply with all company policies and procedures; maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned, including assisting team members as needed.
• Willing to travel to other locations for training and/or coverage 
• Travel Requirements: 10% - 25%
• Perform other duties as assigned.

What You’ll Bring:

• Minimum of 1 year of experience in retail and/or customer service experience in a high-paced selling environment.
• You have a minimum of 1 year of retail supervisory experience.
• You possess strong sense of business acumen and an understanding of how to measure success through the achievement of financial targets and other key performance indicators.
• You are fluent in reading, writing, and speaking English.
• You have the willingness to work a flexible schedule including extended days, evenings, and weekend hours.
• You have previous experience working in a heavily regulated industry.
• You possess strong leadership skills, ability to build and manage teams.
• You possess strong salesmanship skills. Experience in driving revenue.
• You have strong experience and attention to detail in cash handling and POS operations.
• You’ve demonstrated a desire for continued learning and the ability to effectively share information with broad audiences.
• You can work independently and take initiative/be empowered to run the business in the absence of the Store Manager.

Even Better If:

• You have previous experience in the cannabis industry.

Physical Requirements: 

While performing the duties of this Job, the employee is regularly required to stand, walk, talk or hear, stoop, kneel, crouch or crawl, use hands and finger to feel, reach with hands and arms, and lift up to 25 pounds. The employee is occasionally required to climb, balance, and lift up to 50 pounds.  This position requires close vision (clear vision at 20 inches or less).   

Work Environment: 

This job operates in a professional retail environment. This role routinely uses standard office equipment such as computers, POS systems, phones, photocopiers, and filing cabinets. This position has allergen warnings including potential exposure to dust, pollen, and plant pathogens and requires the ability to work in confined spaces, have a high stress tolerance, adaptability, and be flexible to work in an ever-changing environment. 

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America – and this is still just the beginning of the purple future we’re building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human. Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Learn more at our careers page.

About the role

We are looking for a Senior Staff Product & Marketing Manager professional to own and scale our new content hub – a central, owned channel where Nubank will host exclusive content from strategic partnerships and operate a delightful e-commerce experience for branded merchandise and collaborations.

This person will be the end-to-end operational owner of the content hub: from defining and running the operating model with partners and suppliers, to working closely with Product Operations, Engineering, Marketing, Legal, Tax, and Logistics to make the experience work seamlessly for customers across markets as we are scaling our brand globally.

The first big mission is to launch an initial version of the content hub, including exclusive content and the first wave of merchandise from our global partnerships with key partners such as Mercedes, AMG, Petronas F1, and Inter Miami CF, and then continuously iterate it into a core channel for our marketing and product teams to engage fans, launch new experiences, and drive product adoption.

You will sit in the Marketing organization, working very closely with Product Operations, Product Management, and Partnerships, and will operate at a Senior Staff (IC8) level, with significant autonomy and visibility.

You’ll be responsible for

• Owning the content hub and merchandise “store” end-to-end – from concept to daily operations – as your core product, ensuring it delivers a high-quality, reliable experience to Nubank customers and partners.
• Leading the MVP launch of the hub, including content and the first merchandise drops (e.g., Mercedes and Inter Miami collaborations), coordinating legal, tax, inventory, shipping, content, and technical workstreams to get a first version live quickly and safely.
• Designing and running the operating model for the hub: selecting and managing suppliers and partners, defining SLAs and responsibilities, and ensuring that logistics, customs, returns, and customer support flows are clearly owned and work in practice (e.g., FAQs, redirection to partner support, escalation paths).
• Partnering with other Product Managers and Engineers to scope and prioritize technical integrations and features (e.g., plug-ins for e-commerce, content formats, entry points in the Nu app), translating operational needs into clear product and technical requirements.
• Defining and optimizing discovery and entry points to the hub, both within the Nubank app and from partner surfaces (e.g., partner websites, campaigns), in collaboration with Marketing, Product, and Partnerships teams.
• Coordinating a highly cross-functional stakeholder landscape, including Global and Local Marketing, Partnerships, Product, Engineering, Legal, Tax, and Operations, continuously re-prioritizing across competing needs while keeping the hub roadmap and delivery on track.
• Setting up and driving a clear execution plan and governance, including timelines, milestones, and decision forums, and proactively unblocking legal, regulatory, and operational issues as they arise.
• Continuously evolving the hub vision and roadmap beyond V1 – for example into fan clubs, community experiences, and early-access product launches – in partnership with Marketing and Product leaders.

We are looking for a person who has

Required qualifications

• Extensive senior experience (Senior Staff / IC-level) in Product Operations, Product Management, Product Marketing, or a similar role, with a clear track record of hands-on, operational execution
• Proven end-to-end ownership of a complex, cross-functional initiative or consumer-facing product, covering business case, technical integration, partner management, operations, and ongoing optimization.
• Experience with e-commerce platforms, marketplaces, or content platforms (for example, consumer marketplaces, creator or content platforms, streaming or membership products), understanding logistics flows, content hosting, QA, and external partner integrations.
• Strong program/project management skills and the ability to switch context frequently, wearing multiple hats across operations, product, marketing, legal, and partner management while keeping clarity on priorities and outcomes.
• Demonstrated ability to work closely with engineers on integrations and technical capabilities (e.g., plug-ins, APIs, content formats), with enough technical fluency to challenge trade-offs and co-design solutions.
• A strong ownership mindset, with visible examples of “getting your hands dirty” to solve operational issues, close gaps, and deliver on ambitious timelines in high-visibility projects.
• Excellent communication and stakeholder management skills in English, including working with senior leaders and diverse global teams.
• Ability and willingness to be based in Miami, US or São Paulo, BR (relocation support available if required).

Nice to have

• Experience building or operating content hubs, fan communities, or loyalty / membership experiences, especially in partnership with major sports, entertainment, or lifestyle brands (e.g., motorsport, football clubs).
• Experience navigating legal, tax, and regulatory implications of new digital products or commerce experiences, collaborating effectively with specialist teams to find practical paths forward.
• Optional: background in Product Marketing (PMM) or Marketing roles where you acted as the bridge between product, logistics/operations, and external partners, owning very operational work (not only go-to-market strategy).
• Experience in smaller or fast-growing companies where you had broad, end-to-end responsibility rather than a narrow slice of a large system.

Location

• Office location: Miami, United States 

Work model for this role

Our work model for this role is Hybrid 2–3 times/week: our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit our hybrid work model page.

Our benefits – United States (Employee)

For this role, you will be eligible for Nubank’s US employee benefits, including:

• Opportunity of earning equity at Nu
• Medical Insurance
• Dental and Vision Insurance
• Life Insurance and AD&D
• Extended maternity and paternity leaves
• Nucleo – our learning platform of courses
• NuLanguage – our language learning program
• NuCare – our mental health and wellness assistance program
• 401(k)
• Saving Plans – Health Saving Account and Flexible Spending Account
• Work-from-home Allowance
• Relocation Assistance Package, if applicable

This is a remote role however, you must be in the U.S. Eastern Time Zone.

About Us

Reachdesk is the first truly end-to-end SaaS global gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees: while driving measurable ROI.

We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether you’re engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event & brand experiences at scale through automated sourcing, storage, and global delivery.

Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with your marketing, sales, and HRIS tech stack and is powered by a world-class team with hubs in New York, London, and Lisbon.

We’re growing and looking for a Sourcing Manager to join us.

About the Role

The Sourcing Manager is responsible for managing supplier relationships, negotiating rates, and overseeing the purchasing of promotional products and materials. You’ll play a key role in shaping how we source, curate, and deliver branded merchandise at scale for global clients, bringing campaigns to life through high quality, on brand products and building a best in class vendor network as we grow.

We are looking for someone with hands-on experience in promotional merchandise or branded products to take ownership of vendor sourcing, pricing, and fulfilment. This is a high impact role with real ownership, where you will directly influence product quality, supplier strategy, and commercial outcomes. In this role, you will operate in a fast moving, high volume environment, managing multiple sourcing requests at once while balancing speed, cost, and quality.  Working closely with Swag, Production, and Sales, you will own the end to end sourcing process, while building a product catalog and lookbooks that turn ideas into standout client campaigns.

Key Responsibilities:

• Vendor & Inventory Management
• Source, evaluate, and select suppliers for promotional products and branded merchandise. Build out our vendor network as the business scales.
• Negotiate pricing and terms with vendors to achieve cost savings and favorable agreements.
• Set pricing that balances market competitiveness with strong margin performance for Reachdesk.
• Build a vendor vetting process that aligns with business values.
• Maintain strong, long-term relationships with key suppliers and oversee quality control.
• Curate and create commercially compelling product catalogs and lookbooks that enable sales teams to sell across a variety of client use cases.
• Ensure all items available to purchase across our vendors are accurately priced, stocked, and meet the quality standards of our clients.
• Apply sustainable and scalable methodologies to pricing swag decoration to maximize Reachdesk’s margins while minimizing the time to quote these services.
• Procurement & Order Management
• Place orders with partner vendors & track production schedules.
• Oversee large or complex orders requiring multiple vendors or custom product development.
• Track team performance to ensure quarterly targets set by the leadership team are achieved.
• Collaborate with warehouse and logistics partners to streamline global fulfillment.
• Manage a high volume of concurrent sourcing requests, balancing speed, cost, and quality across multiple stakeholders.
• Process & Collaboration
• Provide guidance and support to production specialists.
• Lead continuous improvement initiatives in procurement & order management processes.
• Establish and evolve SOPs, working closely with cross-functional teams to continuously improve workflows and tools.
  
  

About You:

• Experience sourcing promotional merchandise or branded products, working directly with suppliers and decorators
• Proven supplier, decorator or vendor management experience, including negotiating pricing, terms, and agreements
• Strong understanding of design principles and ability to communicate them clearly
• Experience using promotional product software such as CommonSKU, Hoops, MPower Promo, Netsuite, or similar
• Experience using CRM platforms such as Salesforce, Hubspot, or similar
• Highly organised, able to prioritise multiple workstreams across internal and external stakeholders
• Strong attention to detail and accuracy across orders, pricing, and fulfilment
• Able to manage workload effectively in a fast paced, high pressure environment
• Strong business acumen with a cost-conscious mindset
• Strong communication skills with a collaborative, team oriented approach

Perks & Benefits

• Competitive salary, stock options, and 401(k) matching program
• Dental, audio, visual, and life insurance
• Flexible PTO
• A super collaborative working culture populated by innovative, fun, and dedicated people

*Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location, benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.

Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here: www.reachdesk.com/candidate-privacy-policy

Position Summary

Kaseya is seeking a highly skilled and creative Social Media Manager with at least five years of B2B social media experience to add to its global marketing communications team. This role is ideal for an experienced social media leader with deep B2B experience who can balance strategy, execution, and mentorship while helping to elevate brand reputation across Kaseya and its portfolio of brands.

A successful social media manager at Kaseya will be able to collaborate, coordinate, and drive online engagement strategies that build the positive reputation of the Kaseya family of brands globally as well as work on corporate communications initiatives to drive customer awareness and positive sentiment about Kaseya’s vision, strategy, competitive differentiation and market momentum. 

The position requires an understanding of social media best practices, and a desire to research and explore new strategies. As a key member of the global marketing communications team, the social media manager will be responsible for collaborating and executing on social media marketing strategies, video and image creation to support specific initiatives, reporting on metrics, and monitoring and managing brand reputation in social communities. 

The ideal candidate will be both a thinker and a doer with a positive, can-do attitude who brings fresh ideas and a creative approach to the organization, with B2B global brand management experience.  

Key Responsibilities

Preferred Qualifications: 

• Ability to establish and meet tight deadlines, change directions when necessary, and manage multiple projects at once. 
• Self-motivated with ability to work independently and collaboratively in a fast-paced environment without direct supervision.  
• B2B public relations and social media experience related to technology products, IT, software or related industry strongly preferred. 

Job Summary:

Bartenders are dynamic hospitality professionals responsible for all aspects of the customer experience at the bar and executing beverage recipes to standard for all dining room customers. Bartenders work alongside their Bar Backs as a team to ensure warm and accommodating service at their bar.

Essential Job Duties & Responsibilities:

Job duties and responsibilities include, but are not limited to the following:

• Completes all assigned side work related to set up and breakdown of the bar.
• Ensures the bar is well-stocked with glasses, coasters, napkins, straws, ice, liquor, wine, and beer.
• Greets all customers who visit the bar or enter the restaurant’s dining area. 
• Maintains responsible service of alcohol to all customers including checking identification for proof of age. 
• Makes recommendations and answers all menu inquiries. 
• Takes orders from customers and ensures 100% accuracy when entering orders into the system.
• Provides hospitality and service to all customers drinking or dining at the bar including spieling menus and upselling the customer experience. 
• Ascertains allergies and dietary restrictions and works with section management and chefs to ensure a safe and enjoyable experience for all customers. 
• Prepares cocktails and beverages, and pours wines for all customers at the bar and in the restaurant. Runs drinks from the bar to the customer. 
• Clear dead glassware, and makes additional beverage sales at the bar and in the restaurant. 
• Extensive knowledge and execution of classic and house beverages.  
• Handles cash, credit, and debit card transactions, ensuring charges are accurate, returning correct change to patrons, and balancing the cash register.
• Alerts management to any customer experiences that fall short of our standards of excellence. 
• Maintains inventory levels for all liquor, beer, wine, and bar items for service to customers.  
• Maintains the appearance of the bar and lounge at all times. Adheres to safety and health standards set forth by the Local Department of Health. 
• Completes all assigned side work related to set up and breakdown of bar area and restocking the bar for the next shift.
• Organizes and shelves beer and liquor deliveries.
• Prepares juices, mixes, syrups, garnishes, etc.

Ensures the bar is well-stocked with glasses, coasters, napkins, straws, ice, liquor, wine, and beer.

• Maintains a clean work and dining area by removing trash, cleaning bar top, washing glasses, utensils, and equipment.
• Performs inventory at the direction of the Bar Manager. 
• Responsible for training new employees as assigned.
• Updates knowledge and skills continuously by participating in staff training opportunities. 
• Assists other stations or areas of the restaurant when requested by management. 

Standards:

• Display knowledge of Cote brand, culture, and product.
• Demonstrate the Company’s core values of people, learning, culture, relationships, sustainability and stewardship.
• Maintain professional and respectful behavior when in contact with customer, management, and teammates.
• Present a polished personal appearance, adhering to company grooming standards outlined in the Employee Handbook. 
• Adhere to all company policies and procedures outlined in handbooks, manuals, and other company documents.
• Attend and participate in all scheduled meetings, training sessions, and continuing education activities.
• Take care of all company property.
• Maintain safety, cleanliness, and sanitation standards.
• Comply with federal, state, and local laws and regulations.

Qualifications:

• Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English.
• Must be reachable by email and able to communicate via phone as well.
• Communicates information effectively and efficiently. 
• Excellent organizational skills and attention to detail.
• Possesses a positive, results-oriented, team-player mentality.
• Ability to perform job duties and responsibilities well and maintain professionalism and composure under pressure and in a high-paced and at times stressful environment.
• Ability to under pressure and maintain professionalism when working under stress.
• Knowledge of workplace safety procedures and local Department of Health standards.
• Food Handler’s Certification or the ability to obtain in accordance with federal, state, or local regulations and/or Company policy.
• Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required). We will endeavor to provide reasonable accommodations for sincerely held religious beliefs.  
• Must be of legal age to serve alcohol.
• Certification for responsible alcohol service or ability to obtain within 6 months.
• Familiarity with restaurant management software such as point of sales, reservations management, inventory management, Microsoft Office, and Google Workspace. 
• Ability to execute steps of service in adherence with company policy.
• Excellent interpersonal and customer service skills.
• Excellent communication with management and teammates.
• Extensive knowledge and expert execution of classic and house beverages.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential job duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform those essential functions.

While performing the essential duties of this job, the employee is regularly required to:

• Exert well-paced mobility for periods of up to 12 hours per day and at least 60 hours per week.
• Lift and carry up to 50 pounds.
• Frequently stand, walk, reach, bend, stoop, push, pull, and kneel.
• Frequently utilize the stairs, often while lifting and carrying heavy items.  
• Occasionally crouch and climb.
• Be exposed to hazards including, but not limited to, burns, cuts, scrapes, and frequent exposure of hands to water.
• Withstand fluctuations in temperature within the work environment, from high heat to below freezing.
• Handle heavy equipment and machinery.

About the team

The Platform team is DoorDash’s hyper-growth business segment that aims to revolutionize the “first-party” digital experiences for Merchants and their Customers. We are helping Restaurants grow their same store sales through all of their owned channels. We do that by building custom Apps and Websites that offer best in class performance. Our team’s mission is to enhance our Merchants’ digital experiences and, in doing so, drive exponential growth for the Platform business.  

Said differently, we are building an Enterprise SaaS business from the ground up, and looking for top technical talent to help us drive exponential growth for this strategic bet.

About the role

As a Manager, Solutions Architect on the DoorDash Commerce Platform Strategy & Operations (“S&O”) team, you will play a critical role in driving growth across our various products and services. 

Your key priority will be leveraging your growth sense and technical expertise (commerce experience strongly preferred) to guide merchants through how the DoorDash Commerce Platform can fit into their business, team and tech infrastructure.  You’ll do this by becoming an expert in both our product suite as well as enterprise restaurant tech stacks, processes, and common challenges.  You will play a mix of a role as both a consultant and key contributor to the sales process. Your key Merchant points of contact will be CEOs, CTOs, and CMOs

Join to help us: 

• Scale a business that is a pivotal strategic bet for the company - today we feel like a ‘start up’ with the backing / support of a mature company
• Help merchants customize and optimize their first-party digital ordering experience
• Work on high-visibility initiatives alongside cross-functional leaders in product, engineering, and strategy
• Leverage a data-driven approach to guide optimizing both your time and merchant resources  

You’re excited about this opportunity because you will…

• Leverage your technical (commerce expertise) to Consult & Win new Business: Build trust with merchants and help guide them through complex decisions to re-envision their tech stack to unlock greater same store sales growth for their first party channels. 
• Produce differentiated growth: Drive measurable results by focusing resources on the areas of greatest opportunity, adding value through the breadth of experience you bring to the table.
• Operate: Dive into the lowest level of detail to ensure successful execution. You will meticulously anticipate and address potential challenges as we rapidly scale. You will work directly with internal and external partners to implement strategies and scale processes while maintaining operational excellence.
• Strategize: Develop comprehensive strategies to support and scale the Enterprise Digital Ordering business, considering both immediate and long-term success. You will tailor strategies to leverage DoorDash’s technology and maximize impact & growth for our Restaurant partners.
• Build & own: Establish and own the infrastructure needed for massive growth in the business. From there, you will lead 0 to 1 opportunities, creating roadmaps for future growth vectors and owning key outcomes.
• Collaborate: Value and build strong partnerships with our merchant partners and across DoorDash, including Product, Engineering, Account Management, Analytics, Finance, and many others. You will work together to bring your strategies to life.
• Analyze: Leverage complex datasets and qualitative inputs to generate insights and recommendations. You will use data and experimentation to refine processes and drive measurable improvements for internal and external stakeholders.
• Communicate & advocate: Represent the DoorDash brand with humility and a customer-first mindset. You will navigate ambiguous environments and provide structure for undefined opportunities by creating playbooks and templates. You will precisely communicate your plans to align your team and cross-functional partners with your goals.

We’re excited about you because…

• You have relevant experience. You have 6-8+ years of experience in solutions architecture (commerce experience strongly preferred), sales engineering, growth, product, product ops, strategy/biz ops, or technical GTM roles – ideally in a fast-paced environment focused on outcomes.
• You’re a strong communicator: you can interface with senior audiences, internally and externally; you can easily articulate complex details and help audiences quickly understand the “so what”. 
• You’ve been told you have a high EQ: you know how to “read the room” and can quickly build rapport + credibility with XFN partners (esp technical and senior audiences).
• You have a strong growth sense: you know the difference between signal and noise, how to pull levers to iteratively optimize within a feedback loop. You have an extreme sense of ownership: you take full responsibility for your scope of work. You are proactive in solving ambiguous problems and inspire your teammates to excel.
• You’re detail-oriented: you have meticulous attention to detail, ensuring no small element is overlooked. Your thoroughness helps you anticipate issues and plan beyond immediate tasks.
• You’re a builder: you thrive on building from the ground up. You excel at creating structure and process, and you’re resourceful in figuring out answers to complex questions with minimal oversight.  You’ve used many software tools and are ready to dive into learning how to leverage new ones.
• You’re low ego: you want to GSD and are willing to do whatever it takes to make that happen; no responsibility or task is too trivial or “too tactical.”
• You move fast: speed excites you. You prefer to achieve results today rather than waiting for tomorrow.
• You can toggle between strategic and tactical: you’re equally comfortable with thinking through complex problems and getting into the weeds to execute.
• You are an eager learner: ecomm, tech and digital spaces are rapidly evolving, but you enjoy learning how to incorporate new technologies into your approach and are ready to self-teach by diving into technical documentation.

We expect this position to be filled by April 13, 2026.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Inside Account Management team is part of DoorDash’s SMB account management engine. 

We are dedicated to the retention, satisfaction, and growth of 8,500+ high-impact restaurant partners. From our hubs in Tempe and Chicago, our team ensures that our merchants understand how to maximize their visibility, optimize their operations, and thrive on DoorDash. We pride ourselves on being data-driven, collaborative, and deeply committed to championing small business success. 

About the Role

As a Merchant Success Manager (MSM), you will play a critical role in supporting and growing DoorDash’s SMB restaurant partners. You will manage a focused book of approximately 75 merchants, building long‑term relationships and helping restaurant owners improve their performance on the platform. Through consistent outbound calls, email outreach, and data‑driven conversations, you will guide merchants on how to increase visibility, optimize their listings, adopt DoorDash products, and ultimately grow their revenue.

You’ll be accountable for hitting weekly and quarterly KPIs — including high‑volume outbound activity (dials, talk time), strategic merchant calls, QBR delivery, and results tied to revenue, operational metrics, ads/promo adoption, and fair pricing conversations. This role is ideal for someone who enjoys fast‑paced, high‑volume merchant engagement, uses data to drive decisions, and feels energized by work that blends sales, account management, and portfolio‑level strategy.

We expect this role to be flexible in terms of time spent remote and in-office with the ability to travel as needed for in-person collaboration through training, offsites, team-building events, and other business related necessity. 

You’re excited about this opportunity because you will…

• Make high‑volume outbound dials to existing merchants in your book of business (approximately 75 SMB restaurants), using a clear prioritization framework to decide where to focus your time and energy
• Establish goals and key performance indicators for your restaurant partners, and regularly review performance against those targets.
• Advise business owners on pricing, promotions, and product adoption (e.g., DashPass, Ads, promos) to achieve their revenue and margin goals, clearly explaining trade‑offs.
• Communicate with merchants by phone and email on an ongoing basis to monitor performance, surface risks, and proactively support progress toward their goals.
• Deliver and present quarterly business reviews ("QBR") that review a brand’s partnership with DoorDash, pinpointing success, highlighting areas for revenue optimizations, and planning for areas of opportunity and growth 
• Reduce churn, while identifying and supporting new store expansions 
• Collaborate with internal growth teams to identify the best products to pitch to merchants
• Persist through slower periods or skeptical merchants — testing new approaches, refining talk tracks, and maintaining consistent activity even when results lag
• Ability to travel as needed for in-person collaboration through trainings, offsites, team-building events, and other business-related necessities

We’re excited about you because…

• You have 1+ years of experience in client-facing sales roles, increasing customer satisfaction, retention, and product adoption
• You are comfortable being measured on both activity (dials, talk time, meetings) and outcomes (revenue, retention, product adoption) and can point to how you performed against your targets
• You have 1+ years of experience in Outbound Sales being held to DTT minimums
• You have 1+ years of experience in business operations or related setting
• You have experience in outbound sales and/or account management where you directly owned a book of accounts, managed prioritization, and were accountable for retention and growth
• You have experience using Salesforce or similar CRM tools
• You are versed in using Google Sheets or Microsoft Excel (can maintain complex spreadsheets), on an intermediate to proficient level
• You demonstrate empathy with customer needs and adapt to meet their unique goals
• You are goal‑oriented and competitive in a healthy way — you treat targets as a floor, not a ceiling, and enjoy going after stretch goals when you see an opportunity
• You bring strong AI fluency, or a clear eagerness to build it, and use new tools to improve efficiency, output, and impact—while knowing when human judgment and connection matter most.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses. To further this mission, we’re looking for a marketer who will sit at the intersection of growth, brand, product, and operations, to develop integrated marketing strategies for our consumer business at DoorDash. The integrated marketing team is a group of marketing generalists responsible for translating business goals into marketing strategies and serving as the general manager across the organization to bring those strategies to market. 

The Co-marketing team collaborates with advertisers to create integrated marketing campaigns designed to capture new customers, generate sales and increase awareness for our businesses. Our team vision is to be the most trusted and sought after co-marketing partner by creating groundbreaking marketing that delivers value for our mutual audiences, drives true business impact, and puts our brands at the center of culture. 

About the Role

The Ads Marketing team is looking for a strategic, entrepreneurial, and data-driven marketer to help grow our impact. 

In this role, you will cultivate and strengthen relationships with CPG brand partners by leading strategic planning and campaign execution. You'll work cross-functionally to identify opportunities, unlock value, and deliver high-impact campaigns that accelerate the growth of our businesses. This is a unique opportunity to help shape a fast-growing global consumer brand through the lens of our partnerships, and you will report into a Senior Manager on our Co-Marketing team within the Ads Marketing organization.

You’re excited about this opportunity because you will…

• Lead the marketing relationship with our largest and most sought after CPG brand partners 
• Manage an annual campaign calendar, ensuring planning milestones and timelines are met 
• Establish clear KPIs and a measurement plan to achieve our shared goals  
• Develop strategic, insights driven campaign briefs for internal creative and media teams
• Manage all aspects of campaign planning and execution with internal and external partners; including weekly calls, status documents, and trackers. 
• Monitor campaign progress with mid-campaign check in, deploying optimizations and sharing updates 
• Upon campaign completion, lead the development of final reports, analyzing data and insights to deliver best-in-class reporting 
• Build case studies that champion and promote our work internally and externally 

We’re excited about you because you have…

• Bachelor’s degree or higher; MBA a plus 
• 4+ years of relevant professional experience in B2C marketing either at a tech company, media agency, or consulting firm with experience building integrated marketing strategies and building client relationships. CPG-specific experience, a plus.
• Highly collaborative operator with deep experience partnering cross-functionally  to drive alignment across CRM, paid media, creative, analytics, sales, operations
• Strong communication skills with the confidence to present and engage effectively with senior leaders, external partners, and cross-functional stakeholders
• You are fluent with data - including market/segment sizing, forecasting, and working with analytics to understand efficacy of campaigns; excel or sheets experience a plus
• A creative, problem-solving mind set and you thrive in ambiguity and excel at building innovative solutions in fast-moving, resource-limited setting

We expect this position to be filled by 6/16/2026.

About the Team

DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses. To further this mission, we’re looking for a marketer who will sit at the intersection of growth, brand, product, and operations, to develop integrated marketing strategies for our consumer business at DoorDash. The integrated marketing team is a group of marketing generalists responsible for translating business goals into marketing strategies and serving as the general manager across the organization to bring those strategies to market. 

About the Role

The Consumer Integrated Marketing team is seeking a strategic, entrepreneurial, and data-driven marketer to lead local-first strategies rooted in key consumer insights. In this role, you will own the strategy and execution of integrated marketing campaigns for one of our core growth audiences, while also developing and scaling our emerging local markets strategy to accelerate DoorDash’s growth in priority markets.

You’re excited about this opportunity because you will…

• Oversee local-first GTM marketing strategies for priority growth audiences and emerging local markets, including development of strategic briefs, leading execution across channel and on-the-ground activations, managing budgets, and guiding creative recommendations 
• Build scalable marketing playbooks to accelerate growth in emerging local markets 
• Use consumer insights to develop locally relevant messaging, creatives, channel strategies, and campaign goals that resonate with priority growth audiences and capture growth in emerging markets
• Lead the end-to-end testing and launch of new marketing channels and grassroots initiatives - setting data-driven goals, optimizing performance, and scaling successful programs to drive DoorDash customer acquisition in key local markets.
• Drive cross-functional alignment across workstreams by communicating progress toward goals, sharing performance results, and proactively identifying risks and mitigation plans 
• Facilitate weekly updates with core teams across performance, brand, creative, insights, analytics and strategy & operation and support monthly leadership updates across both workstreams 

We’re excited about you because you have…

• Bachelor’s degree or higher; MBA a plus 
• 4+ years of experience as a Marketer, preferably leading local-first marketing strategies across a mix of performance, retention, and/or integrated marketing
• The ability to synthesize audience and market insights into clear implications to inform end-to-end GTM marketing strategies, including creative direction, channel optimizations, and net new local campaign launches  
• A strong bias for action, with the ability to leverage your intuition when you don’t have all the data and/or results you might need to keep work moving forward 
• Excellent verbal / written communication and presentation skills and are able to organize critical info both to senior leaders, external partners, and cross-functional stakeholders.
• A creative and entrepreneurial mindset; you enjoy tackling unsolved problems, building, scaling, and finding creative solutions with limited resources
• The ability to connect with people, build relationships, and influence with authority
• A love for collaborating and working on a team with extensive cross-functional experience partnering with groups across marketing (CRM, paid media, creative, etc), analytics, product, strategy & operations, etc. 

We expect this position to be filled by 5/26/26.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses. To further this mission, we’re looking for a marketer who will sit at the intersection of growth, brand, product, and operations, to develop integrated marketing strategies for our consumer business at DoorDash. The integrated marketing team is a group of marketing generalists responsible for translating business goals into marketing strategies and serving as the general manager across the organization to bring those strategies to market. 

About the Role

As a Sr. Associate, Consumer Integrated Marketing – New Verticals Habituation, you will play a key role in helping turn DoorDash customers into power users. You’ll develop audience-first, insight-driven strategies and build GTM plans that span across on- and off-platform channels. Reporting into the Sr. Manager of Integrated Marketing, this role focuses on identifying, testing, and scaling habituation opportunities that get consumers to try new categories and drive MAU growth. 

This is a highly cross-functional role that sits at the intersection of brand, growth, social, analytics, and operations. You’ll partner closely with teams across Marketing, Product, Analytics, and Strategy & Operations to bring campaigns to life across paid, owned, earned, and in-app channels. This is an ideal role for someone who is adaptable, curious, and excited to work across different types of integrated and partner-driven initiatives.

You’re excited about this opportunity because you will…

• Assess habituation marketing opportunities and develop insights through testing, experimentation, and performance analysis, acting as a strong voice of the consumer within the Marketing organization
• Help shape and execute overarching retention strategies, grounded in audience-first thinking, clear goals, category priorities, and compelling consumer value propositions
• Support the development and execution of integrated campaigns and initiatives in partnership with Creative, Growth, Retention, Organic Social, and Influencer teams
• Work cross-functionally with Strategy & Operations, Analytics, Product, and Operations partners to align on strategy, goals, and execution plans
• Contribute to testing roadmaps, learning agendas, and measurement frameworks to continuously improve habituation effectiveness
• Track and report on primary growth metrics, sharing progress, insights, and learnings with stakeholders and senior leaders
• Manage multiple workstreams at once, ensuring projects stay on track, timelines are met, and partners are aligned
• Stay current on cultural trends, consumer behavior, marketing best practices, and the competitive landscape, bringing fresh thinking to the team

We’re excited about you because… 

You have:

• 4-7 years of professional experience in marketing, with a focus on retention and product marketing in a B2C environment
• Bachelor’s degree required; MBA a plus
• Experience working across organic social, brand, and paid, with an understanding of how channels work together across the funnel
• A strategic, data-informed mindset - you can identify trends, interpret performance, and keep the consumer at the center of decision-making
• A test-and-learn mindset, with comfort designing experiments, analyzing results, and translating insights into action
• Strong project management skills, with the ability to juggle multiple priorities and collaborate effectively across teams
• A collaborative and creative approach to problem-solving, paired with an ability to execute with speed and rigor
• An ownership mentality and bias for action; you’re dependable, proactive, and comfortable operating in a fast-paced environment
• SQL experience is a plus, but not required

This role is ideal for a marketer who is excited about growth and product marketing, energized by collaboration, and eager to grow their impact within a fast-moving, consumer-first organization.

We expect this position to be filled by 5/20/26.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Global Safety and Security team advances DoorDash through the protection of people, property, operations, brand, and reputation. We manage safety and security risk and provide value across the business through technology, and a people-first approach. Our team strives to always be in front and there for our people anytime, anywhere.

About the Role

As an Sr. Associate Project Manager, you will support the planning, execution, and delivery of projects related to physical security technology. You will collaborate with cross-functional teams to ensure projects are completed on time, within scope, and within budget. The role will require 25%+ travel. This role is ideal for someone looking to grow their career in project management within a fast-paced technology environment.

You are excited about this opportunity because you will…

• Lead project planning sessions, defining project scope, objectives, and deliverables.
• Coordinate internal resources and third-party vendors for seamless project execution.
• Develop and maintain detailed project schedules, tracking progress and making necessary adjustments.
• Conduct regular project meetings, providing updates to stakeholders and addressing any issues.
• Ensure compliance with industry standards and best practices in physical security technology.
• Manage project budgets and forecasts, ensuring financial accountability.
• Collaborate with the engineering, local business operation leaders, and accounting teams to align project goals with company objectives.
• Prepare project documentation, including reports, meeting notes, and presentations.

We are excited about you because you bring…

• Bachelor’s degree in Project Management, Engineering, or Business in a related field or an additional 4 years of work experience in quantitative or business fields 
• 3+ years of project management experience, preferably in the physical security technology industry.
• Strong understanding of physical security technologies and best practices (e.g. Axis, Genetec, Mercury, Aiphone, Von Duprin, HID).
• Strong understanding of physical security systems (e.g., video surveillance, electronic access control, electronic door hardware, intrusion detection, intercom).
• Proven ability to manage multiple projects simultaneously in a fast-paced environment.
• Excellent communication, leadership, and interpersonal skills.
• Proficiency in project management software (e.g., Smartsheets, Jira, Asana, Salesforce).
• Proficiency in budget management, cost management, and status reports. 
• Proficiency in project management methodologies (e.g., Agile, Waterfall, Project Schedule Management via Ghhant Chart, Budget management, Cost Performance management).
• Security Platform Certifications are a plus. (e.g. Genetec, Axis, Software House, OpenPath)
• PMP or equivalent project management certification is a plus.

About the Team

Do you love turning ideas into scroll-stopping content? SevenRooms by DoorDash is looking for a creative Senior Associate of Social & Video Content to grow our social presence, bring our brand to life through video, and tell compelling stories from inside the hospitality industry.

About the Role

In this role, you’ll create content that educates, inspires, and entertains restaurant owners and hospitality leaders — building an engaged audience and making SevenRooms a must-follow brand. This isn’t just a desk job, you’ll get the chance to be out in the field visiting restaurants, interviewing operators, attending events, capturing behind-the-scenes moments, and turning real insights into standout content.

You’ll experiment across formats, from short-form video to thought leadership and customer features, constantly testing and refining what resonates. Reporting to the Content Manager, you’ll help shape and scale our social and video strategy while partnering cross-functionally across marketing, product marketing, events, creative and customer success. This is a high-visibility opportunity for a creator who moves fast and wants to help define the voice of a growing brand.

We are seeking a creative Sr Associate, Social Content & Video to grow our social media channels, bring our brand to life through video, and tell compelling customer stories. In this role, you’ll create content that both educates, inspires, and entertains restaurant owners and hospitality leaders, building an engaged community and making SevenRooms a go-to source to follow in the hospitality space.

You’ll report to the Content Manager, working closely together to shape and scale SevenRooms’ social and video strategy.

You're excited about this opportunity because...

• Manage and grow SevenRooms’ social media presence across social channels including Instagram, Facebook, YouTube, Reddit, and TikTok.
• Help develop and execute a social and video content strategy focused on engaging restaurant owners, operators, and hospitality leaders.
• Create and produce short- and long-form video content, including social-first videos, customer interviews, behind-the-scenes content, “edutainment”, event coverage, and campaign assets—and confidently appear on camera when needed.
• Stay on top of trends in social media, video formats, and the hospitality space, pitching creative ideas that feel timely, relevant, and on-brand.
• Partner with Sales and Customer Success teams to identify strong customer stories and turn them into written and video case studies, testimonials, and social content.
• Manage social content planning, scheduling, publishing, and performance tracking, using insights to optimize content and drive engagement.
• Collaborate cross-functionally with Creative teams, Marketing, Product Marketing, Sales, and CS to align content with broader campaigns and launches.

We're excited about you because...

• 3–4 years of experience growing social media channels and building engaged audiences, ideally for a B2B or tech company.
• Hands-on experience creating and leveraging video in social campaigns, from idea to execution.
• Comfortable on camera, with strong storytelling and interview skills.
• Creative, curious, and plugged into social, video, and digital culture.
• A strong collaborator who thrives in cross-functional environments.
• Organized, proactive, and excited to test, learn, and iterate.
• A natural go-getter with ideas—and the drive to execute them.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DoorDash’s Growth Marketing organization drives acquisition, activation, and retention across consumers, dashers, and merchants. Within Growth, the B2B Performance Marketing team owns the supply side of DoorDash’s marketplace flywheel, responsible for acquiring and activating restaurants and new vertical merchants (grocery, convenience, alcohol, retail, and emerging categories) onto the platform.

The broader B2B Performance Marketing organization also supports growth across DoorDash for Business, DoorDash Ads, DoorDash Commerce Platform, and 7Rooms. This role is specifically focused on Marketplace supply growth—driving merchant acquisition across Restaurants and New Verticals in the United States and Canada.

The team manages an eight-figure annual performance marketing portfolio, deploying investment across search, social, programmatic, affiliate, direct mail, and emerging channels to drive efficient, high-quality merchant growth. As DoorDash expands across the U.S. and Canada and deepens penetration within existing markets and verticals, this team plays a critical role in sustaining marketplace health through predictable supply growth.

About the Role

As Senior Manager, B2B Performance Marketing, you will lead strategy and execution across merchant acquisition channels for Restaurants and New Verticals within DoorDash’s Marketplace business. You will be responsible for delivering predictable, efficient, and scalable merchant growth across the United States and Canada.

You will oversee a team of four performance marketers and own performance across search, social, programmatic, affiliate, direct mail, and emerging acquisition channels. You will be accountable for core acquisition KPIs—including CPA, LTV/CAC, payback, and incrementality—while continuously improving forecasting accuracy, channel mix, and return on investment.

This role requires strong operational rigor and strategic thinking. You will optimize existing channels, expand reach and penetration across geographies and verticals, and identify new growth levers that drive incremental merchant acquisition. You will work cross-functionally with Sales, Operations, Finance, Analytics, Product, and Creative to align marketing investments with supply targets and broader marketplace objectives.

You’re Excited About This Opportunity Because You Will:

Own and Optimize Marketplace Performance Strategy

• Develop and drive the multi-channel acquisition strategy across search, social, programmatic, affiliate, direct mail, and emerging platforms.
• Lead annual planning and quarterly re-forecasting in partnership with Finance and Analytics.
• Continuously refine channel mix, bidding strategy, targeting, and creative approach to improve marginal CAC and incremental growth.
• Own performance against core acquisition KPIs including CAC, LTV/CAC, payback, and incrementality.

Drive Efficiency and Scalable Merchant Growth

• Improve acquisition efficiency while maintaining strong merchant growth across Restaurants and New Verticals.
• Deepen penetration in T4 and T5 markets by testing and scaling new channels, localized strategies, and acquisition tactics beyond traditional performance marketing platforms.
• Identify innovative approaches to reach and convert merchants in underpenetrated areas, expanding beyond core paid media levers.
• Strengthen measurement frameworks, attribution, and forecasting accuracy to support disciplined investment decisions.
• Build testing roadmaps that accelerate experimentation and performance improvement

Unlock New Growth Levers

• Evaluate portfolio performance to identify diminishing marginal returns across core channels such as search and social.’
• Reallocate and redeploy investment into emerging channels, partnerships, and alternative acquisition strategies to drive incremental growth.
• Test new audience strategies, media formats, and acquisition models that diversify the performance mix and reduce channel concentration risk.
• Develop experimentation frameworks that clearly measure incrementality and long-term merchant value.

Lead and Develop a High-Performing Team

• Oversee and mentor a team of four performance marketers, setting clear goals and driving accountability.
• Build a culture of analytical rigor, experimentation, and continuous improvement.
• Establish strong operating rhythms, reporting frameworks, and performance transparency across the team.

Partner Cross-Functionally to Influence Marketplace Outcomes

• Partner closely with Integrated Marketing to understand audience segments, whitespace opportunities, and gaps in merchant penetration across geographies and verticals.
• Analyze holdout and under-engaged merchant cohorts to inform targeted acquisition and re-engagement strategies.
• Collaborate with Strategy & Operations to understand business priorities and translate them into performance marketing plans that unlock supply growth opportunities.
• Serve as the performance marketing subject matter expert, advising cross-functional stakeholders on channel strategy, investment allocation, and expected ROI.
• Work with Analytics and Finance to ensure robust measurement, forecasting accuracy, and clear visibility into performance and incremental impact.
• Partner with Creative and Brand teams to evolve B2B messaging while maintaining efficiency and conversion performance.

We’re Excited About You Because You Have:

• 8+ years of experience in B2B performance marketing, with a strong track record driving measurable acquisition growth across both product-led (self-serve) and sales-led motions.
• Proven track record of managing $10M+ performance marketing budgets and delivering measurable pipeline, revenue, and customer impact.
• Demonstrated success optimizing toward CAC, LTV/CAC, payback, and incremental impact across scaled acquisition portfolios.
• Deep expertise across core acquisition channels including search and social, with experience evaluating diminishing marginal returns and reallocating capital to unlock incremental growth.
• Strong analytical and financial acumen, with experience building forecasts, scenario models, and investment cases in partnership with Finance and Analytics.
• Experience developing and executing experimentation roadmaps, including incrementality testing, geo-testing, and audience segmentation strategies.
• Proven ability to deepen market penetration and drive growth across diverse geographies and merchant segments.
• 3+ years of direct people management experience, with a track record of building and developing high-performing marketing teams.
• Ability to operate both strategically and tactically—comfortable setting portfolio-level strategy while diving deep into channel performance and optimization details.
• Strong cross-functional leadership skills, with experience influencing Strategy & Operations, Product, Analytics, Integrated Marketing, Lifecycle Marketing, Web Experience, Marketing Operations, and Creative teams.
  
  

We expect this position to be filled by 5/23/2026.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses. To further this mission, we’re looking for a marketer who will sit at the intersection of growth, brand, product, and operations, to develop integrated marketing strategies for our consumer business at DoorDash. The integrated marketing team is a group of marketing generalists responsible for translating business goals into marketing strategies and serving as the general manager across the organization to bring those strategies to market. 

About the Role

The Consumer Integrated Marketing team is looking for a strategic, entrepreneurial, and data-driven marketer to grow a specific portfolio of Strategic Bets. This role will report into the Strategic Bets team lead, and will own the strategy, development and execution of integrated campaigns across the products they manage. You will work closely with cross functional teams to ensure we are driving impact to our consumers and DoorDash. The ideal candidate is someone who is comfortable operating at the lowest level of detail, keeping a strong pulse on business performance to ensure the cross-functional marketing team has a clear understanding of how we are pacing to quarterly and annual goals. They have experience building consensus with large cross-functional teams, and excel at tracking and communicating campaign performance while achieving marketing and business objectives.

You’re excited about this opportunity because you will…

• Oversee the integrated marketing strategy of 2-3 key strategic bets for DoorDash, which will include delivery and non-delivery based use cases for consumers to try DoorDash in a new way
• Write creative / strategic briefs, set the marketing strategy, oversee GTM deployment, deliver impact reporting, drive cross-functional alignment, and provide regular status updates on campaign progress with key stakeholders from sales, strategy & operations, marketing, and analytics.  
• Develop customized marketing strategies and plans for key product initiatives and scale winning strategies to help the team achieve product market fit. 
• Use a data-first approach to set goals for our campaigns and optimize our marketing against those goals, to improve profitability, volume, and DoorDash new customer acquisition. 

We’re excited about you because you have…

• Bachelor’s degree or higher; MBA a plus
• 5+ years as a Marketer spanning integrated marketing or brand and media
• Strong organizational skills, ability to manage at the lowest level of detail, and strong executional prowess.  
• Excellent verbal / written communication and presentation skills and are able to organize critical info both to senior leaders, external partners, and cross-functional stakeholders.
• A creative and entrepreneurial mindset - you enjoy tackling unsolved problems, building, and finding creative solutions with limited resources. 
• A love for collaborating and working on a team with extensive cross-functional experience partnering with groups across (both internal and external) marketing partners (ie. CRM, paid media, creative, etc), analytics, product, etc. 

We expect this position to be filled by 5/13/26.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses. To further this mission, we’re looking for an experienced marketer who will sit at the intersection of growth, brand and operations, to develop integrated marketing strategies for our Consumer business at DoorDash.

About the Role

As an Associate Manager, you will help develop audience-first strategies around key cultural occasions that meet the unique customer needs during these moments. In this role specifically, you will focus on reaching new and existing customers and identify ways to bring them to the platform with new intent. 

You’re excited about this opportunity because you will…

• Assess marketing opportunities and develop insights around Occasions (in partnership with Insights team), acting as the voice of the Consumer and expert for the Marketing organization
• Develop the Occasions strategy (the “what”), encompassing goals, category focus and core value proposition, keeping the consumer at the heart of our approach
• Work with Brand, Creative, Growth and Retention teams (the “how”) to bring the strategy to life with campaigns and initiatives across paid, owned, earned, and in-app that bring cultural relevance and cut through crowded conversations
• Interface and day-to-day collaboration with S&O counterparts to develop overarching and initiative strategy(s), cross-functional leadership updates, and reporting on key initiatives and campaigns
• Work with Analytics, S&O and channel teams to set the right goals and KPIs
• Develop tracker of campaign deliverables across marketing channels
• Track primary metrics across functions, reporting progress out to org and senior leaders
• Establish a strong working relationship with cross functional stakeholders in our Product, Operations, Analytics and Marketing teams
• Stay current on marketing best practices, cultural trends and competitive landscape

We’re excited about you because… 

You have:

• Bachelor’s degree or higher; MBA a plus
• 5+ years of experience in B2C marketing, with a mix of performance, retention, and integrated marketing, including experience developing end-to-end marketing campaigns
• Proven experience leading complex, cross-functional initiatives with heavy project management requirements — driving timelines, aligning stakeholders, managing dependencies, and ensuring on-time, high-quality execution
• Acts as a strong accountability partner across Marketing, Creative, Ops, Analytics, and external partners — proactively identifying risks, removing blockers, and holding teams to clear deliverables and measurable outcomes
• Fluency across the marketing mix, fully understanding marketing principles and their role across the funnel
• The ability to connect with people, build relationships, and influence with authority
• A strategic, business-minded approach; you identify trends in data and seek audience-first insights to inform decision-making
• A creative and collaborative inclination; you love working with a team and solving challenging problems in new ways
• An extraordinary bias for action; you’re dependable, self-motivated, and able to effectively manage multiple priorities simultaneously
• A track record of driving and measuring business success through Marketing

We expect this position to be filled by 5/20/26.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses. To further this mission, we’re looking for a marketer who will sit at the intersection of growth, brand, product, and operations, to develop integrated marketing strategies for our consumer business at DoorDash. The integrated marketing team is a group of marketing generalists responsible for translating business goals into marketing strategies and serving as the general manager across the organization to bring those strategies to market. 

The Co-marketing team collaborates with advertisers to create integrated marketing campaigns designed to capture new customers, generate sales and increase awareness for our businesses. Our team vision is to be the most trusted and sought after co-marketing partner by creating groundbreaking marketing that delivers value for our mutual audiences, drives true business impact, and puts our brands at the center of culture. 

About the Role

The Ads Marketing team is looking for a strategic, entrepreneurial, and data-driven marketer to help grow our impact. 

In this role, you will cultivate and strengthen relationships with CPG brand partners by leading strategic planning and campaign execution. You'll work cross-functionally to identify opportunities, unlock value, and deliver high-impact campaigns that accelerate the growth of our businesses. This is a unique opportunity to help shape a fast-growing global consumer brand through the lens of our partnerships, and you will report into a Senior Manager on our Co-Marketing team within the Ads Marketing organization.

You’re excited about this opportunity because you will…

• Lead the marketing relationship with our largest and most sought after CPG brand partners 
• Manage an annual campaign calendar, ensuring planning milestones and timelines are met 
• Establish clear KPIs and a measurement plan to achieve our shared goals  
• Develop strategic, insights driven campaign briefs for internal creative and media teams
• Manage all aspects of campaign planning and execution with internal and external partners; including weekly calls, status documents, and trackers. 
• Monitor campaign progress with mid-campaign check in, deploying optimizations and sharing updates 
• Upon campaign completion, lead the development of final reports, analyzing data and insights to deliver best-in-class reporting 
• Build case studies that champion and promote our work internally and externally 

We’re excited about you because you have…

• Bachelor’s degree or higher; MBA a plus 
• 5+ years of relevant professional experience in B2C marketing either at a tech company, media agency, or consulting firm with experience building integrated marketing strategies and building client relationships. CPG-specific experience, a plus.
• Highly collaborative operator with deep experience partnering cross-functionally  to drive alignment across CRM, paid media, creative, analytics, sales, operations
• Strong communication skills with the confidence to present and engage effectively with senior leaders, external partners, and cross-functional stakeholders
• You are fluent with data - including market/segment sizing, forecasting, and working with analytics to understand efficacy of campaigns; excel or sheets experience a plus
• A creative, problem-solving mind set and you thrive in ambiguity and excel at building innovative solutions in fast-moving, resource-limited setting

We expect this position to be filled by 3/28/2026.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

On the Outside Account Development team, we expand on existing DoorDash partnerships, while identifying opportunities for further engagement, growth, and performance on our platform. We learn more about the merchant's business and growth goals, to build a path to success and increased ROI, while accommodating the variable needs of our partners.

About the Role

We're looking for outside sales executives to join us in an associate Strategic Account Development Executive role focused on franchisees. You will connect existing franchised merchant partners with new powerful tools on the DoorDash delivery platform. You will ensure the partnership terms make sense for both DoorDash and the merchant. You will ensure sustained success and increased sales. You will report to the Manager of Strategic Account Development in our Outside Sales organization. We expect this role to be flexible with some time in-office (1-2 days/week), some time in the field (up to once per month), and some time working from home. You may be asked to attend trade shows and conferences. 

You're excited about this opportunity because you will…

• Run your end-to-end sales process, with sales discovery and complex pipeline management skills
• Excite our existing accounts on the potential to increase revenue share
• Engage with strategic decision makers, including C-suite, VPs, and business owners, while using data to tell a compelling story
• Close our partners on upgrades, upsells, and cross-sells of DoorDash platform products and marketing promotions
• Use internal data and unit economics to explain forecasted revenue growth and how we offer customized sales packages to improve sales, growth, and brand perception
• Build an internal guide for the team's sales process
• Collaborate with our regional Strategic Partner Managers (5+ at a time, depending on regional needs) to close and re-negotiate sales terms
• Provide feedback and strategy recommendations to leadership as we continue to look for ways to expand the franchised cohort
• Travel across your region (up to once per month), while we offer flexible hours and options to work from home

We're excited about you because… 

• You have 3+ years of sales experience with at least 1+ years selling to existing client base (upsell, cross-sell, promotions, or expansions) or related experience
• You have worked in an outside sales environment, leading an end-to-end sales cycle
• You align company partners, while managing project timelines and expectations or related project management experience
• You have knowledge of Excel (can maintain complex spreadsheets) and related data skills to create sales presentations
• You own client-facing conversations and complex negotiations

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the role

Responsibilities

Registration Management & Attendee Experience

• Architect the Attendee Journey: Manage the end-to-end registration process, including site builds, troubleshooting, and attendee communications, to ensure a seamless first impression. Coordinate the launch and ongoing updates of event mobile apps and tech integrations to enhance the onsite experience.
• Reporting: Maintain the accuracy of registration data, delivering regular reporting to stakeholders. 
• Onsite Access Control: Collaborate with internal teams and vendors to manage check-in procedures and attendee flow.

Sponsorship Sales & Relationship Management

• Strategic Partnership Growth: Identify, pitch, and secure sponsors in conjunction with the Event Director to achieve target sales goals for owned events.
• Sponsor Success Management: Serve as the primary contact for sponsors, managing all deliverables from contract execution through post-event follow-up.
• Hospitality & Logistics: Work with agency partners to ensure sponsor branding and logistics are fulfilled with hospitality-level service.
• Performance Analytics: Track sponsorship performance, gather feedback, and produce post-event summaries to drive future renewals.

Pre, Onsite and Post-Event Management 

• Comprehensive Planning: Develop and maintain rigorous planning documentation, including master timelines, schedules, and budgets.
• Space & Experience Design: Plan and manage "out-of-the-box" session rooms, floorplans, signage, and decor to facilitate connection.
• Technical Production: Serve as the lead liaison to AV and IT partners for all technical requirements and high-level production needs.
• Fulfillment & Site Management: Oversee food and beverage, entertainment, and event shipments, while conducting site visits with stakeholders as needed.
• Onsite Leadership: Lead all onsite operations for assigned events, managing setup, execution, and tear-down with precision.
• Impact Reporting: Deliver comprehensive event recaps and debriefs to internal stakeholders to measure business results.
• Continuous Improvement: Archive event materials for future use and own issues from initiation to resolution.

Team and Stakeholder Engagement

• Central Communication Hub: Act as the main point of contact for internal teams, executives, and partners to ensure alignment. This includes leading regular planning meetings, communicating critical updates, decision points, and recaps.
• Risk Mitigation: Proactively identify and escalate issues or risks to leadership to ensure project success.

Skills and Qualifications

• Experience: 5+ years of professional, non-internship experience in event management, sponsorship management, and/or marketing management within a fast-paced corporate or tech event environment. Experience within hospitality, hotel sourcing and contract negotiations is a plus. 
• Strategic Project Management: Proven ability to lead complex projects from ideation to completion, utilizing structured frameworks to manage budgets, timelines, and high-stakes deliverables.
• Trend Awareness: A keen eye for emerging industry and lifestyle trends, with a demonstrated ability to translate these into unique, "out-of-the-box" event experiences.
• Operational Excellence: Expert-level proficiency in registration management, supplier negotiation, and delivering hospitality-level customer service.
• Tech Savvy: Advanced experience with event technology platforms (e.g., Swoogo), Google Suite, Slack, and remote collaboration tools.
• Communication & Collaboration: Exceptional interpersonal skills with the ability to lead cross-functional teams and present performance analytics clearly to executives.
• Travel & Flexibility: Willingness and ability to travel up to 20-30% to lead onsite execution and conduct site visits.
• (Bonus) Experience within hospitality, hotel sourcing and contract negotiations is a plus.

Compensation

Our compensation reflects the cost of labor across several US geographic markets. The US base salary for this position ranges from $90,000/year in our lowest geographic market up to $115,000/year in our highest geographic market. Consistent with applicable laws, an employee's pay within this range is based on a number of factors, which include but are not limited to relevant education, skills, job-related knowledge, qualifications, work experience, credentials, and/or geographic location. Your recruiter can share more on target salary for your location during the interview process. Coalition, Inc. reserves the right to modify this range as needed.

Perks

• 100% medical, dental and vision coverage
• Flexible PTO policy
• Annual home office stipend and WeWork access
• Mental & physical health wellness programs (One Medical, Headspace, Wellhub, and more)!
• Competitive compensation and opportunity for advancement

OVERVIEW:

Everybody knows, WE DO GYM. Now we do gyms.

We're pleased to announce that we’re opening our first-ever public gym in Wynwood, Miami. From a bedroom in Birmingham, UK to a global community of 20+ million, everything we’ve done has started in the gym. Now, we’re taking that one step further....

As a Gym Assistant General Manager, you’ll support the day to day leadership and operations of the gym, playing a key role in delivering an exceptional member experience.
You’ll lead by example on the gym floor, supporting your team to uphold high standards of service, safety, cleanliness, and operational execution. With your passion for fitness, wellness, and the Gymshark brand, you’ll help foster an inclusive, high energy culture that motivates both members and staff.
Working closely with the Gym General Manager, you’ll help bring Gymshark’s vision to life by driving operational excellence, developing the team, and supporting key business goals

WHAT YOU'LL BE DOING:

• Represent Gymshark’s culture and values, leading by example to deliver an inclusive, community driven, high energy gym experience.
• Lead daily gym operations, ensuring the club is clean, safe, fully operational, and service ready on every shift.
• Protect and elevate the member experience by quickly identifying and resolving equipment, facility, cleanliness, and service issues, ensuring timely escalation and follow through.
• Drive operational excellence and consistency through walkthroughs, checklists, documentation, and timely action closeout to maintain standards and reduce preventable costs.
• Ensure compliance with cleanliness, safety, and security standards, in accordance with club policies and inspection and audit requirements.
• Support revenue protection and financial accuracy by ensuring billing and collections processes are executed correctly and escalations are handled promptly and appropriately.
• Hire, lead, and develop a diverse high performing team, providing real time coaching and actionable feedback to build capability and exceed KPIs.
• Drive performance through people and operational leadership, using KPIs, labor planning, and informed decision making to support member satisfaction, long term loyalty, and business results.
• Deputize for the Gym General Manager when required, holding keyholder responsibilities and overseeing operations, people leadership, and decision making in their absence.
  

WHAT YOU'LL NEED:

Essential Skills:

• Gym/Fitness Club Operations Experience – Prior experience in gym or fitness club operations within a high‑volume, multi‑department environment.
• Member & Customer Service Excellence – Expertise in delivering outstanding member and customer experiences, calmly resolving issues, de‑escalating concerns, and creating a welcoming, service‑focused environment.
• Health & Safety Knowledge – Strong understanding of health and safety practices, ensuring a safe environment for members and staff through adherence to club policies and legal regulations.
• Clear Communication – Strong verbal and written communication skills to effectively engage with members, vendors, staff, and senior leadership.
• Organizational Skills – Strong planning and coordination skills to keep operations, teams, and resources aligned and running efficiently.
• Time Management & Prioritization – Ability to manage competing priorities, multitask efficiently, and ensure smooth day‑to‑day operations in a fast‑paced environment.
• Problem Solving & Conflict Resolution – Skilled at identifying operational, member, or team challenges and implementing effective, solutions‑oriented resolutions.
• Scheduling & Labor Management – Experience planning schedules, managing labor efficiency, ensuring proper shift coverage, and adhering to staffing standards.
• Facility & Equipment Management – Basic facility and equipment troubleshooting skills with the ability to coordinate timely repairs.
• Vendor & Account Management – Experience managing vendors, service tickets, quotes, SLAs, billing workflows, and member account issue resolution.
• Systems & Technology – Proficient using operating systems such as POS, CRM, billing/collections tools, logs, and reporting platforms. Experience using ABC IGNITE preferred.
• Data and Reporting – Ability to interpret reports and use KPIs (e.g., audit scores, work order aging) to drive action and improvement.
• Flexible Availability – Available to work early mornings, weekends, holidays, and peak gym hours as needed.
• Physical Requirements – Ability to stand, walk, and remain active for extended periods, and to lift up to 50 lbs as needed, with or without reasonable accommodation.

Preferred Skills:

• Bilingual candidates encouraged to apply; Spanish proficiency is highly valued.
• CPR Certified.

Please note this is an onsite role and you must be able to work weekends and holidays. You must also be authorized to work in the United States. 

SALARY RANGE

This role has a salary range between $60,000-65,000. We are committed to fair and consistent pay practices. The salary range shown represents the anticipated hiring range for this position and may vary depending on individual qualifications and internal equity

THE PERKS.

Standard benefits include:
Comprehensive Medical, Dental & Vision plans
Performance-based Bonus opportunity 
Competitive PTO
Contributory 401(k)
Gymshark Employee Discount & long service awards
Enhanced Family Leave plans
STD & LTD plans

Note: The bonus program and benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice.

BELONGING AT GYMSHARK.

Our mission is to be a place where everyone belongs. We’re an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If you’d like to request a reasonable adjustment please email peopleteamusa@gymshark.com.

OVERVIEW:

Everybody knows, WE DO GYM. Now we do gyms.

We're pleased to announce that we’re opening our first-ever public gym in Wynwood, Miami. From a bedroom in Birmingham, UK to a global community of 20+ million, everything we’ve done has started in the gym. Now, we’re taking that one step further....

As a Gym Operations Lead, you’ll drive day‑to‑day gym execution while ensuring every member experience reflects our values of empowerment, inclusivity, and community. Passionate about fitness and the Gymshark brand, you’ll lead by example on the gym floor, maintaining a clean, organized, and service‑focused environment.

WHAT YOU'LL BE DOING:

• Represent Gymshark’s culture and values, acting as a passionate advocate for the brand and inspiring the team to do the same.
• Keyholder responsibility to open and close the club, ensuring operational readiness, security, and completion of all opening and closing procedures.
• Act as Manager on Duty in the absence of gym management, providing leadership, guidance, and decision‑making to ensure smooth operations and a positive member experience.
• Assist gym management with day-to-day operations, ensuring efficient execution of daily tasks and contributing to strategic goals.
• Lead by example, motivating the team to achieve goals while setting the standard for exceptional member service and operational excellence.
• Collaborate with gym management to support and execute initiatives and special projects that align with business goals and brand standards.
• Bring positivity, energy, and fun to the workplace, helping to create a motivated and engaged team environment.

WHAT YOU'LL NEED:

Essential Skills:

• Leadership – Ability to lead, support, and coach a diverse team to achieve shared goals.
• Key Holder– Minimum of one year of experience as a keyholder, with demonstrated responsibility for opening and closing operations.
• Customer Service Excellence – Strong ability to deliver friendly, welcoming, and high-quality service, ensuring a positive member and guest experience.
• Communication Skills – Clear verbal and written communication skills to effectively assist members and guests, explain products or services, and collaborate with team members.
• Problem-Solving – Ability to handle member and guest inquiries or issues calmly and professionally, delivering quick and effective solutions.
• Adaptability & Multitasking – Comfortable adjusting to changing priorities and managing multiple tasks in a fast‑paced environment.
• Teamwork – Collaborative, supportive, and committed to team success and high‑quality service.
• Attention to Detail – Commitment to cleanliness, organization, accuracy, and maintaining a safe, welcoming environment.
• Energy, Positivity & Patience – High-energy, enthusiastic attitude with the patience to work with diverse members, guests, and colleagues.
• Alignment with Brand Values – Genuine passion for wellness, fitness, and community, with enthusiasm for representing the brand.
• Flexible Availability – Available to work early mornings, weekends, holidays, and peak gym hours as needed.
• Physical Requirements – Ability to stand, walk, and remain active for extended periods, and to lift up to 50 lbs as needed, with or without reasonable accommodation.

Preferred Skills:

• Bilingual candidates encouraged to apply; Spanish proficiency is highly valued.
• CPR Certified.

SALARY RANGE

This is a Part Time role and has an hourly rate of $19.50 pr hour. 

THE PERKS.

Standard benefits include:

• Comprehensive Medical, Dental & Vision plans
• Performance-based Bonus opportunity
• Competitive PTO
• Contributory 401(k)
• Gymshark Employee Discount & long service awards
• Enhanced Family Leave plans
• STD & LTD plans

Note: The bonus program and benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice.

BELONGING AT GYMSHARK.

Our mission is to be a place where everyone belongs. We’re an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If you’d like to request a reasonable adjustment please email peopleteamusa@gymshark.com.

Who we are:

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.

We're a global brand with 50+ stores (nd counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this. 

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.

And starting right now, we want to do all that with you.

Work Location/ Schedule:

• Available to work a minimum of 20 hours per week
• Available to work a minimum of 3 days per week, weekends included
• Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

Seasonal Sales Associate:

No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Associate will execute all efforts required to achieve individual sales goals.

Reporting to the Store Manager, essential responsibilities include but are not limited to:

What You’ll Do:

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience for customers that both surprises and delights them. 
• Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.
• Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability. 
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
• Understand the need for consistent inventory accuracy and controls in store. 
• Contribute to Loss Prevention in all areas of the business.
• Uphold time and attendance policy.
• Ensure the selling floor reflects the brand and concept standards at all times.
• Share your deep knowledge about our product with genuine enthusiasm.
• Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.
• Help ensure that the store environment is inspiring and our product is easily accessible.
• Understand the core values and culture of Reformation and reflect these in all efforts.
• Maintain and uphold a professional, healthy, and productive work environment. 

What you’ll bring:

• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities 
• Driven approach to take on new challenges with the self-motivation for your work and career 

Compensation:

At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base hourly range is $16 - $22 per hour, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity.

Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation.

Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.

Still don’t know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our general application.

Want some more?! - Sustainability, Forbes, Fast Company

California Applicant Privacy Notice found here

The Opportunity

As a Part-Time One Medical Phlebotomist/Front Desk (internally known as Lab Services Specialist/ Member Support Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification.  They are not to be construed as an exhaustive list of job duties performed by personnel in this classification.  Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

Competitive salary: starts at $19 per hour based on a part time schedule

This is a part-time role, working 24+ hours per week, working at 8 hour shift. Needs to be available Monday - Saturday, between the hours of 7AM - 7PM. This position is based in-person with our team and patients at our office in Pembroke Pines, FL

The Opportunity

As a One Medical Phlebotomist/Front Desk (internally known as a Patient Care Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills in English, bilingual applicants encouraged to apply
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

Competitive salary: starts at $19 per hour based on a full time schedule

This is a full time role (40 hours/week) with 8 hour shifts, Monday - Friday, generally taking place between 7am-7pm based in office in Fort Lauderdale, FL

The Opportunity

As a One Medical Phlebotomist/Front Desk (internally known as a Patient Care Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills in English, bilingual applicants encouraged to apply
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

Competitive salary: starts at $19 per hour based on a full time schedule

This is a full time role (40 hours/week) with 8 hour shifts, Monday - Friday, generally taking place between 7am-7pm based in office in Doral, FL

Position Summary:

SharkNinja is seeking a commercially driven and analytically strong Pure Players Key Account Manager to own day-to-day strategy, execution, and performance management of business across Latin America, with primary focus on Brazil.

This role will be responsible for managing Pure Players accounts end-to-end—driving revenue growth, improving profitability, executing joint business plans, and operationalizing the Global Amazon COE playbook adapted for Mercado Libre. The role will serve as the primary owner of the Pure Player relationships at the working and senior-manager level, partnering closely with internal cross-functional teams and counterparts.

The Key Account Manager will report directly to the VP, Pure Players – Americas Expansion and work in close collaboration with the Pure Players Center of Excellence.

Account Ownership & Commercial Performance

• Own the Pure Player execution, driving sustainable growth and margin expansion.
• Manage weekly, monthly, and quarterly performance against key KPIs including POS, contribution margin, ASP, conversion, traffic, and inventory health.
• Identify growth opportunities through assortment expansion, pricing optimization, promotions, and improved retail execution.

Joint Business Planning & Platform Management

• Support the development and execution of Joint Business Plans (JBPs) with Pure Players, aligned to Shark Ninja’s short- and long-term growth objectives.
• Manage ongoing commercial negotiations including promotions, visibility programs, media investments, and platform initiatives.
• Build and maintain strong working relationships with Pure Player category, commercial, and operations teams.

Operational Excellence & Execution

• Execute SharkNinja’s Pure Player operating model, including:
  • SKU Optimization and content excellence
  • Promotional planning and calendar execution
  • Media activation and performance optimization
  • Buy box protection and pricing governance
• Partner with Operations and Supply Chain to optimize fulfillment strategies (MELI Full, Flex, FBM, cross-border).
• Monitor inventory levels, in-stock rates, and forecasts to mitigate risk and maximize sell-through.

Content, Media & Conversion Optimization

• Ensure best-in-class content across all priority SKUs, aligned to SharkNinja brand standards and platform-specific best practices.
• Partner with marketing and media teams to plan and execute paid and organic growth strategies, optimizing ROAS and conversion.
• Continuously test and optimize content, media, and promotional mechanics to improve on-site performance.

Cross-Functional Collaboration

• Act as the central point of coordination between Pure Players and internal teams including Sales, Marketing, Finance and Operations
• Provide clear performance insights and recommendations to leadership, including risks, opportunities, and trade-offs.
• Support cross-market initiatives and capability building efforts led by the Global Amazon COE.

Reporting & Insights

• Own weekly and monthly business reviews, including dashboards, insights, and action plans.
• Translate data into clear commercial narratives for senior leadership.
• Track execution against COE maturity frameworks and performance milestones.

Qualifications

Required

• 5+ years of experience in eCommerce, marketplace management, or key account management.
• Hands-on experience managing Pure Player platforms.
• Strong understanding of marketplace levers: pricing, promotions, content, media, fulfillment, and conversion.
• Proven ability to manage complex cross-functional stakeholders.
• Strong analytical skills with the ability to translate data into action.
• Bachelor’s degree required.

Preferred

• Experience operating in LATAM markets, particularly Brazil.
• Spanish and/or Portuguese fluency strongly preferred.
• Experience working within a COE or global operating model.
• MBA or advanced degree a plus.

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia.

Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America — and this is still just the beginning of the purple future we’re building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank.

Learn more at:  https://international.nubank.com.br/careers/

About the role

As a Marketing Senior Expert – Campaigns Lead, you will be a key driver of Nu’s international expansion plans, leading end-to-end marketing campaigns that build our brand and grow our customer base across multiple regions. You will sit in the Global Expansion / Marketing & Growth team and focus on high-impact integrated campaigns, sponsorship activations and go-to-market execution for new markets.

This is a hands-on senior expert role: you will both design strategy and personally execute priority workstreams across media, communications, brand, content, value proposition and sponsorships, while helping to shape and staff the future team. You will act as a discipline lead for Marketing within our international expansion plans, partnering closely with Product, Growth, local country teams and senior leadership.

You will also be an AI champion for the function, pushing how we use AI to make marketing work 10x more productive and insightful.

You’ll be responsible for

• Leading integrated marketing campaigns for our international expansion plans, from strategy to execution — combining brand, product marketing, media, content and partnerships to drive awareness, consideration and growth in priority markets.
• Acting as Campaigns Lead for major launches and moments, owning the creative and media brief, orchestrating agencies and internal squads, and ensuring on-time, on-budget delivery with clear success metrics.
• Owning sponsorship strategy and activation, especially for flagship partnerships (e.g., premium sports properties), turning assets into meaningful, measurable brand and business impact across channels and markets.
• Providing multi-disciplinary oversight across Media, Communications/Advertising, Brand, Value Proposition, SEO and Content, directly executing where needed and setting high craft standards for the team and partners.
• Leading go-to-market (GTM) strategies for new market entries and key product launches, ensuring positioning, messaging and channel mix are tailored to local customer needs while consistent with Nu’s global brand.
• Running and evolving Brand Health and campaign measurement, translating data into clear insights and recommendations that influence regional strategies and investment decisions.
• Partnering closely with local market teams, Product, Growth, and Global Marketing to share best practices, align roadmaps and manage complex stakeholder landscapes across geographies.
• Acting as AI Transformation lead for Marketing, identifying and building AI-powered workflows and tools that reduce manual work and elevate creative and analytical quality (e.g., experimentation, content ops, insights automation).
• Helping to build the future team: identifying capability gaps, supporting hiring and onboarding, and mentoring more junior marketers as the area scales.

We are looking for a person who has

Required

• Professional Marketing experience (Senior Manager / Senior Expert level) in high-impact roles.
• Deep, hands-on expertise across multiple marketing disciplines: Media, Communications/Advertising, Brand Strategy, Product Marketing / Value Proposition, GTM, SEO and Content.
• Proven track record leading integrated campaigns and launches end-to-end, from insight and strategy to execution and post-mortem, in fast-paced digital or tech-driven environments.
• Strong experience with sponsorships activation, from evaluating and negotiating opportunities to creative/platform strategy and measurement of impact.
• Demonstrated experience with global brands and/or global expansion, ideally working with or within companies that operate across multiple countries and cultures.
• Exceptionally strong stakeholder and executive management skills, with the ability to influence senior leaders and align diverse regional teams around a common strategy.
• A deeply hands-on mindset: comfortable rolling up your sleeves to build decks, write briefs, review creatives, optimize campaigns and ship work directly while the team scales.
• Fluency in English (written and spoken). Additional Portuguese and/or Spanish is a strong plus; French, German or Italian are nice to have.

Nice to have

• Exposure to crypto / blockchain / cross-border payments businesses (e.g., Coinbase, DollarApp/ARQ Finance) or adjacent fintechs.

Location for this opportunity

• Office base: Miami, United States

Work Model for this Role

• Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration.

Our Benefits – United States

For employees based in the United States, we offer:

• Opportunity of earning equity at Nu
• Medical Insurance
• Dental and Vision Insurance
• Life Insurance and AD&D
• Extended maternity and paternity leaves
• Nucleo – Our learning platform of courses
• NuLanguage – Our language learning program
• NuCare – Our mental health and wellness assistance program
• 401(k)
• Saving Plans – Health Saving Account and Flexible Spending Account
• Work-from-home Allowance
• Relocation Assistance Package, if applicable

Join us

If you want to build global-scale campaigns and sponsorships that introduce Nu to millions of new customers — combining sharp strategy, hands-on execution and AI-powered marketing — we’d love to hear from you.

Apply now to be our Marketing Senior Expert – Campaigns Lead in Miami.

Company Overview 

Asset Living is a third-party management firm with a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.   

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.    

Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.   

Regional Vice President, Affordable Housing Operations

The Regional Vice President (RVP) of Affordable Housing Operations oversees a portfolio of residential properties by leading and supporting Regional Managers and their teams. This senior leadership role is responsible for driving operational success, ensuring client satisfaction, and building strong internal teams. The RVP serves as a key liaison between executive leadership, clients, and on-site operations, helping shape and execute company strategies across their region.

Essential Duties & Responsibilities

Affordable Housing

• Ensure compliance with all Equal Housing Opportunity/Affirmative Fair Housing laws.
• Ensure proper LIHTC and/or Section 8 policies and procedures are followed. 
• Monitor LIHTC Application and Annual Recertification processes. 
• Regulatory Compliance – Ensures compliance with regulatory and funding requirements, contracts, and reporting 
• Conduct files reviews, physical inspections, and interacts with regulatory agencies. 
• Conduct semi-annual inspections as required. 

Leadership & People Development

• Manage and support Regional Managers by setting clear goals, offering strategic guidance, and promoting professional development.
• Foster a culture of accountability, collaboration, and performance across the region.
• Identify, attract, and develop top talent; promote internal growth through mentoring and succession planning.
• Encourage training completion and continuous learning throughout all levels of the team.

Client & Stakeholder Engagement

• Build and maintain strong relationships with ownership groups by understanding their goals and delivering value-added solutions.
• Support new business opportunities through client engagement and by identifying potential acquisitions or service expansions.
• Lead regional business reviews and represent the company in client meetings, industry events, and executive briefings.

Operational Oversight

• Oversee day-to-day operations and financial performance of the regional portfolio.
• Support Regional Managers in developing budgets, reviewing capital projects, and resolving operational issues.
• Identify areas for improvement, implement process enhancements, and ensure consistent execution of company standards.
• Leverage technology and best practices to improve service delivery and operating efficiency.

Communication & Problem-Solving

• Adjust communication style based on the audience—whether internal teams, clients, or leadership.
• Provide clear, proactive updates on business performance, challenges, and progress.
• Lead regional problem-solving initiatives and foster a collaborative approach to decision-making.
• Represent the organization in a professional and confident manner in all interactions, including public speaking and client engagements.

Customer & Brand Experience

• Promote excellent customer service standards for both residents and clients.
• Support innovation in services, vendors, and systems to improve property performance and enhance the client and resident experience.
• Serve as a brand ambassador by engaging with local industry associations and building strong community relationships.

Travel

• This position entails travel, estimated at 25-50% of work time annually. Travel may be required for property visits, conferences, training sessions, or other business-related activities.

Education & Experience

• Bachelor’s degree preferred; relevant experience in property management operations will be considered in place of formal education.
• Experience working as a Regional Manager in Multifamily Affordable Housing operations required, with a strong understanding of site-level operations, client engagement, and regional leadership.
• Demonstrated success in managing teams, supporting operational performance, and fostering client satisfaction across multiple properties.
• Familiarity with budgeting, forecasting, and reporting processes.
• Industry certifications such as CAM, CAPS, CPM, HCCP, COS, TCS or other are a plus.

#LI-Hybrid

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.

Accounts Payable Specialist

Summary:
The position reports to the Expense Reimbursement Supervisor and is an entry level position for the Accounts Payable Department. This position will provide administrative and processing support for disbursement processing and invoice life cycle. The position requires 2 - 3 years experience in an accounts payable role, preferrable in a high volume environment. Must have a working knowledge of the following: accounting system, Excel spreadsheets, use of a business email system. It would be preferred that the candidate have a minimum of a 2 year college degree.

Specific Job Duties and Responsibilities:

Become a team member that helps process 6,300 invoices each month
Integrate into a strong well balanced professional team, learning and sharing knowledge together
Submit invoices electronically to business unit reviewers and approvers
Review general ledger coding segmentation and make corrections as necessary
Respond to all internal and external accounts payable inquiries
Reconcile monthly vendor statements to accounts payable vendor records
Assume responsibility for selected vendor pay group(s)
Assist in implementing system and procedural changes as needed
Selection and review of weekly vendor payments in various formats
Work special projects as assigned

Minimum Requirements:

Minimum of 2 - 3 years working in accounts payable, preferably in a high volume environment
Ability to work in a open work environment and be able to filter standard office noise levels
Possess business system knowledge and proficiency in Excel Spreadsheets, word document processing and business email usage
Work a standard 40 hour weekly schedule, with starting and stopping times to be determined by department manager

The Regional Manager, Mid-Atlantic & Southeast oversees Studs studios across Nashville, Atlanta, Charleston, Miami, Tampa and New Orleans—a geographically broad, high-growth region that spans both established and emerging Studs markets. Reporting directly to the CEO, this leader drives financial performance, operational consistency, and team development across 6+ studios while playing a critical field partnership role as Studs continues expanding its national footprint.

This role requires a highly autonomous operator capable of managing a dispersed portfolio—balancing market-specific nuance with a consistent Studs experience—and serves as the connective tissue between studio-level execution and HQ strategy.

Salary Range: $125,000–$155,000, plus equity

Key Responsibilities:

• Operational Leadership

  • Own revenue, labor efficiency, and KPI performance across all Mid-Atlantic and Southeast studios, driving accountability to targets at the studio and regional level.
  • Ensure consistent adherence to Studs brand standards across staffing, scheduling, visual presentation, and guest experience in a geographically dispersed portfolio.
  • Analyze studio-level results to identify performance gaps, develop corrective action plans, and prioritize resource allocation across markets.
  • Partner cross-functionally on new studio openings, local operational initiatives, and regional rollout of HQ-led programs.

• People Leadership & Development

  • Manage, coach, and develop Studio Managers across the region to deliver strong team performance, engagement, and retention.
  • Build leadership bench strength across markets; identify and develop internal talent for future growth roles as the region expands.
  • Partner with People, Retail Training, and Piercing Education teams to ensure onboarding, development, and performance management programs land effectively across a distributed team.
  • Model and reinforce a culture of accountability, inclusion, and feedback consistent with Studs values and leadership expectations.

• Strategic Partnership & Growth

  • Serve as the field voice for the Mid-Atlantic and Southeast in HQ-level planning, providing grounded operational perspective across a diverse market portfolio.
  • Collaborate with Finance and Retail Ops on labor planning, headcount alignment, and P&L management across 6+ studios.
  • Support new studio openings across the region, providing pre-open field leadership, talent readiness, and post-open stabilization.
  • Lead regional business reviews, talent calibration, and communication cascades across a geographically distributed team.

Requirements:

• 7+ years of multi-unit retail leadership experience, ideally in service-driven or experiential environments (e.g., beauty, hospitality, or specialty retail).
• Demonstrated success managing P&L, labor %, and revenue growth across geographically dispersed markets.
• Strong track record in leadership development, coaching, and building high-performing teams in remote or distributed environments.
• Excellent organizational and communication skills; able to influence and collaborate across functions and levels without in-person proximity to HQ.
• Based in or willing to relocate to the Mid-Atlantic or Southeast region; frequent regional travel required (air travel expected), with occasional national travel for offsites or openings.
• Weekend and evening availability for studio visits and key events.

Benefits & Perks

• Comprehensive medical, dental, and vision insurance, including $0 in-network mental health visits, commuter benefits and 401k
• HSA (Health Savings Account) or FSA (Flexible Spending Account)
• Flexible Work Environment (3 days in Studio, 2 days work from home)
• Gender affirmation support services, EAP sessions and work/life resources 
• 4 weeks accrued Paid Time Off, 7 days accrued Sick Time, 11 paid holidays, and 4 Quarterly Wellness Days (where the whole team takes time off together to recharge)
• Three months of paid Parental Leave (biological, adoptive, and foster parents are all eligible) to support a healthy work/life balance 
• A paid sabbatical after four years of full-time service
• Discounts on piercings and products (we’ve got discounts to cover your friends and family too!)
• Access to PerkSpot and additional benefits such as pet insurance, discounted tickets, personal finance coaching, healthy rewards and extended life insurance

Building a Brand starts with a Story

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. 

Learn more at www.firstagency.com

What You Would Get To Do

The Associate Attendee Data Manager will support meeting planners in managing attendee registration for conferences and events, ensuring the smooth execution of data-related tasks. This role involves maintaining accurate attendee data, collaborating with event stakeholders, and providing database management to ensure consistency and accuracy. The Associate Attendee Data Manager will assist in the development, testing, and management of event communications and online registration, as well as supporting attendees throughout the registration process. This role also manages room blocks, activity scheduling and onsite execution support including post-event attendee reporting. 

Location: Remote but must reside in Miami FL 

Domestic and/or international travel may be required with this role. Required travel 20-40%.

Your Contributions

• Working with event planners on overall registration management for a high volume in-person, hybrid and virtual corporate events
• Database management to ensure consistency of information, accurate data, inputting when required, generating lists and analysis upon request
• Assist in the development, editing, testing and management of online registration and event communications such as save-the-dates, invitations, reminders, confirmations, surveys, etc.
• Assist attendees and stakeholders with any questions regarding registration
• Diligent handling of confidential invitee data, ensuring information is consistent and accurate and following compliance guidelines of handling sensitive information 
• Generating attendee, rooming and activity lists upon request
• Manage room blocks and coordinate with hotels, when applicable
• Manage and coordinate ground transportation with clients and transportation companies as needed
• Responding to all client email within agreed upon SLAs
• Assist event planners in contacting attendees for required information, gift sizes, contact information, transportation details, overnight accommodation requirements, data points etc.
• Printing name badges, tent cards, place cards, departure notices, email confirmations, agenda, signage etc. where needed
• Packing, ordering and shipping event supplies – maintain a shipping grid and track deliveries
• Support event project managers on overall program logistics, production and implementation, when applicable
• Manage post-event attendee reporting
• Pre-event and day-of support during execution of events/conferences; travel and on-site management for in-person meetings as needed

What We Are Looking For

• 2-4 years of experience in Attendee Data Management and Event Technology including entry level meeting planning and coordination
• Strong working knowledge of Cvent is a plus
• Proficient with Microsoft Office – specifically with Excel (comfortable with VLOOKUP function) and PowerPoint
• Experience with virtual meeting and event platforms such as Intrado, GlobalMeet / TalkPoint, Zoom, WebEx, SpotMe, Concise Chime or other virtual meeting and event platforms 
• Prior experience with other event platforms such as StarCite, Eventbrite, etouches or other registration website platforms is preferred
• Able to manage multiple projects simultaneously
• Strong written and oral communication skills at all levels
• Industry knowledge of new suppliers, services, and best practices
• Client centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever changing demands and different client work styles
• Motivated, self-starter, ability to take direction and work independently; ability to think innovatively
• Flexible and willing to work outside of normal business hours (evenings, weekends) and travel when required to be on-site at events and/or troubleshoot remotely

At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth

• Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA)
• 401 (k) 
• Five Flexible Spending Accounts Options
• Generous Paid Time Off Allowance
• Employee Assistance Program (EAP)
• Life, Disability & Pet Coverages
• Wellness Stipend
• Mobile Phone Allowance
• Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more
• Aura Identity Theft Protection
• Discretionary Bonus Structure
• Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.

United States Residents: The base pay for this position ranges from $55,600 - $63,900. This role is also eligible for an annual discretionary bonus.  

Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

#LI-remote #LI-KM1

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and hiring the talent to match.

We’re looking for a Manager, Brand Campaigns to lead the strategy, execution, and optimization of large-scale awareness and top-of-funnel campaigns that introduce MaintainX to new audiences and fuel long-term pipeline growth. Reporting to the Vice President, Growth Marketing & Strategy, this role will own top-of-funnel campaign planning and performance across channels while partnering closely with Corporate Communications, Product Marketing, Creative, and Growth Marketing teams. You will be accountable for how campaigns come to life, scale, and perform across the funnel.

What You'll Do:

Top-of-Funnel Campaigns Strategy & Execution

• Lead the planning and execution of top-of-funnel campaigns designed to grow awareness, consideration, and market presence across MaintainX’s ICP.
• Translate company and growth priorities into top-of-funnel campaign plans spanning paid media, digital channels, events, partnerships, and experiential moments.
• Lead planning and execution of strategic sponsorships and large-scale programs that increase MaintainX visibility and credibility with target audiences, and evaluate performance and ROI.
• Leverage AI-powered tools and platforms to improve campaign planning, execution, and optimization—including audience segmentation, media planning, testing frameworks, and performance forecasting.
• Use AI-driven experimentation (e.g., creative and channel testing, sequencing, and personalization at scale) to accelerate learning cycles and improve campaign effectiveness.
• Manage campaign timelines, budgets, and agency relationships to ensure efficient, high-quality execution.

Cross-Functional Collaboration

• Partner closely with Corporate Communications and Product Marketing to ensure campaigns are grounded in strong positioning and aligned to MaintainX’s category narrative.
• Work within the Growth Marketing team to align ToFu investments with downstream pipeline and revenue goals.
• Collaborate with Sales and within the Growth Marketing team to ensure campaign programs support regional and enterprise growth efforts.

Measurement, Optimization & Insights

• Own top-of-funnel success metrics, including awareness, reach, engagement, audience growth, and pipeline influence.
• Evaluate campaign performance using lift studies, attribution signals, and long-term impact models.
• Use AI-powered insights to identify performance drivers, surface optimization opportunities, and recommend adjustments to channel mix, spend allocation, and campaign sequencing.

About you:

• 5–8+ years of experience in B2B marketing, brand campaigns, or integrated marketing—ideally in high-growth SaaS startups or enterprise technology, or in industrial markets.
• Heavy AI user who lives in ChatGPT, Claude, custom GPTs—AI is core to your workflow.
• Proven experience leading top-of-funnel or brand campaigns with measurable impact on awareness and pipeline.
• Strong understanding of media, channel strategy, and campaign operations.
• Track record of working cross-functionally in fast-growing organizations and influencing without direct authority.
• Analytical mindset with comfort using data to guide decisions and investment strategy.
• Experience managing agencies, budgets, and complex programs at scale.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

Associate Destination Manager | Tripadvisor 

About Tripadvisor 

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

We are seeking a driven and high-performing Associate Destination Manager who will be responsible for the health and quality of the Viator product offering across their assigned geographical destinations. The Associate Destination Manager will have a solid understanding of key trends, opportunities, and challenges within their destination and work to optimize our product offering to best match the consumer demand in terms of product variety, pricing, and availability.

You are a brand ambassador that will focus on growing your destination as well as Viator's positioning within your given territory. You will be responsible for meeting/exceeding destination level key performance indicators and maintaining/improving the overall commercial health of your destination.  In this role you will be working with both internal and external stakeholders to align on necessary product offerings in the designated destination(s), carrying out critically important tasks to maintain and grow our competitive advantage in the given territory.

Job Location: Remote

This role is a remote position in the USA. Occasional travel to company offices as necessary.

As an Associate Destination Manager, you will be responsible for the following:

• Ensuring that Viator has the best in class product offering for the assigned territory

• Strategically acquire new inventory to fill product gaps and highlight new and exciting products in your destination 

• Establish, maintain, and grow key supplier relationships in order to ensure Viator has the best product offering and increase Viator brand awareness in your destination  

• Negotiate favorable commercial terms 

• Monitor key metrics in destinations and take action where necessary

• Ensuring key products are consistently available for sale in the Viator ecosystem

• Constantly improve the quality of product offering in the market by understanding key characteristics of products that are appealing to our customer and working to implement those characteristics across your destination

• Be the face of Viator in your assigned destinations and industry events

The ideal candidate for this role will exemplify the following characteristics:

• 2+ years of Account Management or Sales experience

• Travel industry experience is a plus

• Entrepreneurial & Commercially Driven

• Focused on growing the business and destination

• Ability to build, maintain, and grow relationships

• Passionate about achieving success and excellence

• Committed to serving customer partners and sharing knowledge

• Growth and Results Oriented

• Continuously improving both personally and for the company

• Passionate about achieving success and excellence

• Embraces new ideas and works well in teams

• Detail Oriented & Highly Organized

• Desire to work in fast paced and dynamic environment

• Clear and impactful in communication

• Ability to excel working in a remote environment

• Candidates with non-traditional backgrounds are strongly encouraged to apply

What We Offer 

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.
• Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.

The salary range for this role is $65,000-$85,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range. An employee’s pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. This compensation range may also be modified in the future. 

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-Remote

#LI-WR1

Job Title: Director of Buying

Position Summary:

As the Director of Buying, you will serve as a "working manager" and strategic leader for Perry Ellis International’s retail stores and e-commerce platforms. You are responsible for the total lifecycle of the product assortment—from high-level merchandising strategy and margin planning to the hands-on execution of buys for specific accounts or categories. You will lead a team to ensure a consistent brand image while relentlessly monitoring business metrics to deliver and exceed sales and inventory turn goals.

Key Responsibilities:

• Strategic Assortment Leadership: Lead the team in executing merchandising strategies and seasonal line plans to build profitable assortments that achieve internal margin and revenue goals.
• Hands-on Account Management: Act as a "working manager" by directly managing the buying process for assigned categories, including recommending product assortments by delivery date and ensuring buys are placed on time.
• Financial & Performance Oversight: Develop and oversee high-level Daily, Weekly, and Monthly reporting for key metrics; monitor assortments to maintain consistent brand image while delivering on turn and revenue targets.
• Market Intelligence & Strategy: Deeply understand the PEI target consumer; lead the team in competitive analysis and retail market research to enhance brand strategies and identify growth opportunities.
• Cross-Functional Synergy: Partner with Planning, Marketing, Design, and Store teams to ensure "one brand, one vision" at the point of sale, providing the visual tools (line lists and merchandising books) necessary for success.
• Operational Excellence: Coordinate and lead "buy" meetings, setting the master calendar for the buying team to ensure all milestones from development to delivery are met.
• Sales & Staff Support: Act as the primary resource for sales staff, providing comprehensive product information and merchandising strategies to maximize retail performance.

Qualifications:

• Education: 4-year Bachelor’s degree in Business, Fashion Merchandising, or a related field.
• Experience: 7+ years of buying experience in a retail or wholesale environment, with proven success in a leadership role. Experience in both brick-and-mortar and e-commerce is essential.
• Working Manager Capability: Proven ability to manage a team while maintaining personal responsibility for a significant portion of the business deliverables.
• Technical Proficiency: Expert-level mastery of Microsoft Excel, Word, and retail math.
• Industry Domain: Extensive knowledge of the product development process, brand management, and the competitive apparel landscape.
• Financial Mastery: Proven track record of managing Open-to-Buy (OTB), margin plans, and complex inventory turns.

Personal Attributes:

• Strategic "Working" Leader: The ability to pivot seamlessly between high-level strategy and granular, detail-oriented data entry and analysis.
• Exceptional Communication: Clear and persuasive communication style, capable of presenting to C-suite executives and mentoring junior staff.
• Analytical Visionary: Can interpret complex sales data to forecast trends and translate them into commercially successful, profitable assortments.
• Highly Organized: Superior time-management skills necessary to balance team management with individual account responsibilities.
• Results-Driven & Proactive: A self-starter with a high sense of urgency and a "can-do" attitude toward solving financial or merchandise issues.

ABOUT THE ROLE

As the TA Program Manager, you will be the architect of our talent acquisition engine, responsible for transforming hiring from a series of transactions into a scalable, high-performance program. You will sit at the intersection of process optimization, employer branding, and strategic partnerships, ensuring that every touchpoint in the hiring lifecycle—from the first LinkedIn click to the final onsite interview—is standardized and "white-glove" in quality.

Your mission is to build a world-class candidate experience while driving operational excellence. You will lead the charge in certifying our interviewers, refreshing our global employer brand across platforms like Glassdoor and Indeed, and automating our internal workflows through Slack and Rippling. This is a high-impact role designed for a builder who wants to define how we attract, assess, and win top-tier talent.

ABOUT YOU

• Process Architect: You have a proven track record of designing uniform interview stages and mapping specific competencies to assessment topics to ensure unbiased, high-quality hiring decisions.
• Brand Champion: You understand the "Top of Funnel" perception and have experience auditing landing pages and outreach templates to maintain a modern, consistent tone.
• Operational Strategist: You are comfortable managing third-party spend and agency governance, ensuring all external partnerships align with internal ATS workflows and "Direct-First" recruiting windows.
• Automation Enthusiast: You look for ways to scale through technology, with a specific interest in automating kickoff workflows and building centralized FAQ repositories to reduce manual pings.
• Early Career Builder: You have experience formalizing internship programs, from university mapping and relationship building to designing department-specific capstone projects.
• Experience-Focused: You are dedicated to tracking candidate NPS and enhancing the onsite experience, whether through standardized invite structures or creative engagement initiatives like candidate swag.

ABOUT THE WORK ENVIRONMENT

This role is in office at our corporate headquarters in the Brickell area of Miami, Florida. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is a fully onsite role and will report into our Miami office (605 Lincoln Rd.)

With that being said, you will spend a significant portion of your time meeting clients and prospects in the field.

While your administrative and team collaboration tasks will take place at our office, your primary focus will be building relationships and driving revenue through in-person interactions.

• Our Strategic Growth team is the face of the company and the engine of our market expansion. As a Strategic Growth Manager, you are directly responsible for driving net-new revenue.
• In its simplest form, the SGM’s role is to bring top producing agents to Compass by effectively selling the Compass value proposition (technology, marketing, culture and growth). Successful SGMs influence top agents to leave their current brokerage and join Compass. Since every agent is an independent contractor they can take their business wherever they receive the best value and support.
• The refreshing part of this sale is that you are working directly with decision-makers, thus eliminating many of the hassles of selling to large corporations.

METRICS

• This is a quota carrying role. Your quota per quarter is metric’d by the amount of Gross Commission Income (GCI) you successfully bring to Compass. GCI is a way to quantify an agent and equates to the amount of commission an agent’s produced in the prior 12 month period. Our deal size is anywhere from $200k - $3M+, with an average time to close at about 30 days.
• You can meet quota each quarter by bringing on a number of individual agents or large agent teams. Your quota is based on the prior 12 months performance of that agent or team. It is not contingent upon their future production once at Compass.
• You are tasked with helping agents understand why their business, and their clients, will benefit by moving to Compass.

NUANCES

• This is a more humanized sale than your average sales process as you are dealing directly with decision makers. You can think of every agent as the CEO of their own business - with that comes a heightened degree of empathy needed to be successful in the sale, but also the ability for quick decisions.
• Think about a top producing agent who’s been with a brokerage for 15+ years. Their personal and professional identity is often wrapped up in that brokerage’s brand. Successfully decoupling an agent from their prior brokerage takes outstanding patience, listening, agility and ultimate focus to get the deal done.
• The equally demanding need for high IQ and EQ in this role has resulted in an incredibly high performing and driven team of diverse backgrounds such as investment banking, management consulting, law and enterprise sales.
• By virtue of the space we are operating in, the talent on the team and the incredible momentum in our business, we are seeing our SGM’s conservatively generate 15x more revenue per head than the top tech firms in the world.

QUALIFICATIONS

• B.A. or B.S. with 5+ years of relevant experience
• Strong interpersonal skills, glass-half-full mentality
• Self-starter attitude and ability to exercise judgment and solve difficult problems without direct supervision
• Excellent communication skills; ability to effectively lead client meetings and presentations
• Highly organized; ability to multi-task and handle multiple deadlines simultaneously
• Track record of excellence across strategic, operational, and detail-demanding functional responsibilities

This is a fully onsite role and will report into our Miami office (605 Lincoln Rd.)

With that being said, you will spend a significant portion of your time meeting clients and prospects in the field.

While your administrative and team collaboration tasks will take place at our office, your primary focus will be building relationships and driving revenue through in-person interactions.

• Our Strategic Growth team is the face of the company and the engine of our market expansion. As a Strategic Growth Manager, you are directly responsible for driving net-new revenue.
• In its simplest form, the SGM’s role is to bring top producing agents to Compass by effectively selling the Compass value proposition (technology, marketing, culture and growth). Successful SGMs influence top agents to leave their current brokerage and join Compass. Since every agent is an independent contractor they can take their business wherever they receive the best value and support.
• The refreshing part of this sale is that you are working directly with decision-makers, thus eliminating many of the hassles of selling to large corporations.

METRICS

• This is a quota carrying role. Your quota per quarter is metric’d by the amount of Gross Commission Income (GCI) you successfully bring to Compass. GCI is a way to quantify an agent and equates to the amount of commission an agent’s produced in the prior 12 month period. Our deal size is anywhere from $200k - $3M+, with an average time to close at about 30 days.
• You can meet quota each quarter by bringing on a number of individual agents or large agent teams. Your quota is based on the prior 12 months performance of that agent or team. It is not contingent upon their future production once at Compass.
• You are tasked with helping agents understand why their business, and their clients, will benefit by moving to Compass.

NUANCES

• This is a more humanized sale than your average sales process as you are dealing directly with decision makers. You can think of every agent as the CEO of their own business - with that comes a heightened degree of empathy needed to be successful in the sale, but also the ability for quick decisions.
• Think about a top producing agent who’s been with a brokerage for 15+ years. Their personal and professional identity is often wrapped up in that brokerage’s brand. Successfully decoupling an agent from their prior brokerage takes outstanding patience, listening, agility and ultimate focus to get the deal done.
• The equally demanding need for high IQ and EQ in this role has resulted in an incredibly high performing and driven team of diverse backgrounds such as investment banking, management consulting, law and enterprise sales.
• By virtue of the space we are operating in, the talent on the team and the incredible momentum in our business, we are seeing our SGM’s conservatively generate 15x more revenue per head than the top tech firms in the world.

QUALIFICATIONS

• B.A. or B.S. with 5+ years of relevant experience
• Strong interpersonal skills, glass-half-full mentality
• Self-starter attitude and ability to exercise judgment and solve difficult problems without direct supervision
• Excellent communication skills; ability to effectively lead client meetings and presentations
• Highly organized; ability to multi-task and handle multiple deadlines simultaneously
• Track record of excellence across strategic, operational, and detail-demanding functional responsibilities

Who we are:

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.

We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this. 

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.

And starting right now, we want to do all that with you.

Work Schedule/ Location:

• Available to work a minimum of 20 hours per week
• Available to work a minimum of 3 days per week, weekends included
• Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

Sales Associate:

No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Associate will execute all efforts required to achieve individual sales goals.

Reporting to the Store Manager, essential responsibilities include but are not limited to:

What You’ll Do:

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience for customers that both surprises and delights them. 
• Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.
• Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability. 
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
• Understand the need for consistent inventory accuracy and controls in store. 
• Contribute to Loss Prevention in all areas of the business.
• Uphold time and attendance policy.
• Ensure the selling floor reflects the brand and concept standards at all times.
• Share your deep knowledge about our product with genuine enthusiasm.
• Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.
• Help ensure that the store environment is inspiring and our product is easily accessible.
• Understand the core values and culture of Reformation and reflect these in all efforts.
• Maintain and uphold a professional, healthy, and productive work environment. 

What you’ll bring:

• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities 
• Driven approach to take on new challenges with the self-motivation for your work and career 

Compensation:

At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base hourly range is $17 - $22 per hour, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity.

Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation.

Benefits & Perks:

• Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work.
• We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees. 
• We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds. 
• We’re a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you’ll get to collaborate with people all around the world.
• You’ll get access to fertility care support through Carrot, and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
• We care about the causes our employees care about so we donate to community efforts on a yearly basis. 
• We offer a clothing discount, culture events (like our annual Ref Values week and Volunteer Time Off), you know, all the meaningful and fun stuff!

Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.

Still don’t know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our general application.

Want some more?! - Sustainability, Forbes, Fast Company

California Applicant Privacy Notice found here

The role…

At Soho House, the Bartender is responsible for preparing alcoholic and nonalcoholic beverages, serving food and providing excellent service accompanied by memorable experiences to all guests and members who visit a Soho House & Co. property. As a Bartender you are an extension of the brand, management team and global food and drink program. As a result, you will be responsible for professional behavior, charismatic and positive energy to create a fun environment that drives conversation and sales.

A successful Bartender will greet customers, learn and remember their preferences, answer questions, recommend menu items, and prepare and serve beverages. You will also upsell items, create recipes, utilize proper equipment and ingredients, and handle basic cleaning duties. To succeed as a Soho House Bartender, you should have a neat appearance and an engaging, friendly personality. You should be efficient, observant, knowledgeable, and personable with a thirst for all things craft cocktails!

Main Duties

• Follow steps of service and company guidelines for preparing cocktails, juices, coffee and drinks used at the bar
• Maintain a clean and organized section as well as collaborate with other bartenders to; wash glassware and utensils after each use, Clean up after customers and clean work area
• Educate guests and members about beverage options learned through House Tonic trainings
• Discuss and describe daily specials, seasonally influenced menu items and food pairing options to promote additional sales through creating optimal experience for dining
• Collect payment on all sold items and operate a cash register
• Check identification of customers to make sure they meet age requirements for purchase of alcohol and tobacco products as well as determine when a customer has had too much alcohol
• Arrange bottles and glasses to make attractive displays that promote specific beverage options and can increase overall sales and member / guest experience
• Serve customers in a friendly and helpful manner
• Monitor and maintain an inventory of supplies and delegate replenishment of items to Barbacks
• Mix ingredients according to drink recipes to maintain a globally unified beverage program and consistent experience
• Performs other duties as assigned by supervisor/manager 

Required Skills/Qualifications

• 2+ years’ experience working in high-volume F&B operation
• Craft cocktail experience and working with seasonally influenced perishable items
• Experience making coffee drinks a plus
• Ability to multitask and deliver drink requests in a timely and efficient manner while maintaining consistency
• Strong communication and people skills
• Flexible schedule and reliable
• Tips certified
• Micros a plus

Physical Requirements

• Must be able to seize, grasp, turn and hold objects with hands.
• Must be able to work on your feet for at least 8 hours.
• Fast paced movements are required to go from one part of the club to others.
• Must be able to move, pull, carry or lift at least 40 pounds.
• Occasionally kneel, bend, crouch and climb as required.

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
• Paid Time Off: Full- Time Employees have sick day's + vacation days
• Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
• Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
• Learning & Development: An extensive range of internally and externally run courses are available for all employees.
• Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
• Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

About The Role

We’re hiring a cross-channel Sr Performance Marketing Manager who is equal parts strategist, analyst, operator, and partner manager. You will own end-to-end media planning, buying (via agencies and platforms), optimization, and measurement across Video (TV, CTV, OLV), Audio, Display/Programmatic, Direct Mail, and other local media. You have experience with traditional channels —with deep, hands-on expertise in digital media. You are a flexible jack-of-all-trades who can zoom from long-term strategy into in-the-weeds execution to deliver measurable business outcomes. Critically, you know how to “build brand through a performance lens,” connecting upper-funnel investments to near-term impact and long-term value creation.

What You’ll Do

• Lead cross-channel strategy and plans: define channel roles, audience frameworks, geo strategy, flighting, and mix across TV/CTV/OLV, Audio (streaming and terrestrial), Display/Programmatic, Direct Mail, and other local media —anchored in digital excellence.

• Manage agencies and platform partners: write briefs, set KPIs/SLAs, negotiate rates, push for inventory optimization, enforce QA standards, and ensure brand safety and suitability.

• Build brand through a performance lens: architect brand investments and creative systems that drive efficient reach, quality frequency, brand lift, and measurable downstream outcomes (site traffic, qualified leads, acquisition).

• Drive performance and learning velocity: design and run a rigorous test-and-learn roadmap (audiences, creative, supply, formats, bidding, landing experiences); scale winners, sunset underperformers, and codify learnings.

• Own budgets and pacing: forecast, allocate, and dynamically rebalance spend; connect investment to acquisition and brand outcomes; communicate returns, trade-offs, and risks crisply.

• Elevate measurement: lead incrementality and geo experiments; contribute inputs for MMM; maintain attribution hygiene; partner with Analytics and Data Science on experiment design and decision frameworks.

• Improve creative effectiveness: define specs and messaging frameworks by channel; partner with Brand/Creative on concepting, iteration, and refresh cadence.

• Strengthen data and tooling: champion single source-of-truth dashboards; reduce drift and duplicate tooling; leverage automation/AI to eliminate manual toil in planning, reporting and trafficking.

• Communicate and influence: deliver clear reporting, insights, and recommendations to senior stakeholders; translate data into action and align cross-functional teams on next steps.

What You’ll Need

• 7+ years in media planning/buying or performance marketing with deep expertise in digital (programmatic, CTV/OLV; paid social/search as applicable) and strong working knowledge of traditional channels (Linear TV, terrestrial radio, OOH, Direct Mail).

• Proven ability to build brand through a performance lens, linking brand media to acquisition and funnel efficiency while protecting quality reach and brand integrity.

• Demonstrated success managing agencies and platform partners, negotiating value, and holding a high execution bar.

• Strong analytical toolkit: experimentation, funnel diagnostics, incrementality, and translating insights into decisions; experience with BI tools and/or SQL is a plus.

• Hands-on familiarity with major platforms and tools: DSPs (e.g., DV360, The Trade Desk), CTV partners (e.g., YouTube, Roku), ad servers, verification/brand safety solutions, analytics/attribution (e.g., GA4, MMPs, MMM providers, lift testing).

• Excellent communication, prioritization, and stakeholder management; thrives in ambiguity, moves with urgency, and maintains a high quality bar.

• Ownership mindset with flexibility to switch between strategy and hands-on execution.

Preferred

• Experience in real estate, fintech/proptech, or performance-driven consumer brands.

• Agency and client-side experience 

• Depth in MMM/MTA, geo experiments, and incrementality frameworks; experience shaping a measurement roadmap.

• Comfort bridging brand and performance media; close partnership with creative, finance, product and data science teams

How We Measure Success

• Efficiency and impact: CAC/CPA, CPQL, incremental contribution, brand lift, quality reach/frequency.

• Operational excellence: pacing accuracy, testing velocity and iteration speed, creative refresh cadence, QA/brand safety adherence.

• Strategic influence: clarity of media strategy, improvements to the partner/tooling ecosystem, and durable cross-functional alignment.

Compensation

Our compensation plan consists of a base salary, Opendoor equity and a comprehensive package of benefits including paid time off, paid holidays, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.  All compensation parameters are based on experience.

About The Role

We’re hiring a Senior Paid Search Manager to lead strategy, execution, experimentation, and measurement across Google Ads and Microsoft Ads in a dynamic, multi-market footprint. You’ll push the frontier on AI-driven search, using modern search best practices—while building a rigorous testing framework and connecting paid search with SEO, AEO, and Social Search to win the evolving SERP. You’ll partner closely with Analytics, Product, Data Science, and Finance to align on the right optimization signals (e.g. ToF and qualified downstream events), ensure clean data pipelines, and drive measurable, durable growth.

What You’ll Do

Lead the search program end-to-end

• Own account structure, campaign taxonomy, bidding strategy, and budget/pacing strategy.

• Architect Performance Max (asset groups, audience signals, feeds, creative inputs) and core Search (RSA; DSA where appropriate).

Apply AI to scale performance and quality

• Leverage platform AI and custom automation (scripts/API) for query mapping, asset/creative generation and rotation, anomaly detection, bid/budget reallocation, and pacing.

• Pilot and productionize LLM-powered workflows for keyword/negative expansion, ad copy/asset ideation, and performance summarization.

Build a rigorous testing framework

• Design and run structured experiments (geo splits, incrementality tests, asset/audience match type tests) with pre-registered hypotheses, power checks, and clear decision rules.

• Maintain an experiment registry and codify learnings; scale winners quickly and sunset underperformers.

Elevate measurement and signal quality

• Partner with Analytics/Eng to implement enhanced conversions, offline conversion imports, and robust tagging; maintain auditable event taxonomies and conversion labels.

• Shift optimization toward higher-intent primary actions, balancing low- vs. high-latency events; implement value rules and tCPA/tROAS aligned to drive efficient CAC

• Ensure reliable data flows into warehouse/BI (e.g., Snowflake + QuickSight) and maintain single source-of-truth dashboards.

Drive geo precision and market governance

• Manage DMA/City/ZIP targeting, on/off market lists, exclusions, and budget allocation by region; ensure brand defense and healthy non-brand coverage.

Orchestrate SEO/AEO/Social Search convergence

• Build a unified query universe and avoid cannibalization; coordinate with SEO on content pillars, schema/FAQs, and internal linking to improve organic rankings and AI Overviews presence.

• Partner with Brand/Social to translate search insights into search-first content (YouTube, Reddit, TikTok), connect creator/social search to paid capture, and harmonize SERP/share-of-answer strategy.

Cross-functional and partner leadership

• Collaborate with Product/Eng on site speed, landing experiences, and signal latency reduction; align with Finance/Procurement on budgets, invoicing, and reconciliations.

• Manage Google/Microsoft relationships; prioritize relevant betas and escalate technical issues (API, data discrepancies) to resolution.

• Uphold privacy, compliance, and category policies (e.g., housing-related ad policies); enforce QA and brand safety standards.

Document and scale

• Maintain clear SOPs, naming conventions, SLAs, and QA checklists to ensure reliable operations as the program grows.

What You’ll Need

• 7+ years operating and scaling paid search across Google Ads and Microsoft Ads with multi-market complexity.

• Deep expertise with modern search (broad match + Smart Bidding), audience strategies, and RSA/asset testing at scale.

• Hands-on AI/automation experience: platform AI features, scripts/API, LLM-assisted workflows for ad ops and analysis; comfort evaluating and integrating new AI tools responsibly.

• Experimentation and measurement chops: geo experiments, incrementality testing, pre/post analysis, value-based bidding; MMM/MTA familiarity a plus.

• Data and tooling fluency: GTM, GA4 (or equivalent), BI dashboards; familiarity with cloud data warehouses (e.g., Snowflake) and data QA best practices; SQL is highly preferred.

• Proven success migrating to higher-intent optimization (enhanced conversions, offline conversion imports, consent-aware tagging) and tying media to downstream business impact.

• Exceptional communication and stakeholder management; can translate complexity into clear decisions and influence across Marketing, Product, Analytics, and Finance.

• Bias to action, high ownership, and meticulous operational hygiene (naming, labels, budgets, and pacing).

• Excellent communication, prioritization, and stakeholder management; thrives in ambiguity, moves with urgency, and maintains a high quality bar.

• Ownership mindset with flexibility to switch between strategy and hands-on execution.

Preferred

• Experience in real estate, fintech/proptech, or performance-driven consumer brands.

• Working knowledge of SEO, AEO (Answer/AI Engine Optimization), and Social Search mechanics; experience coordinating paid and organic

• Strategies across SERP surfaces, YouTube, Reddit, and TikTok search.

• Experience with feed management, landing page experimentation, and collaboration with Creative/Brand on search-first storytelling.

How We Measure Success

• Efficiency and impact: CAC/CPA, CPQL, incremental contribution, qualified pipeline

• Brand vs. non-brand efficiency; impression share/share of voice.

• Experiment velocity and impact: test cadence, time-to-decision, percent of budget behind proven winners, and documented learnings adopted cross-channel.

• Data quality and automation: tag/conversion health SLAs, offline match rates, dashboard accuracy, percent of workflows automated, anomaly detection 

• Convergence impact: blended paid+organic SOV on priority queries, reduction in cannibalization, presence/share in AI Overviews and Social Search, and improvements to search-driven landing experiences.

Compensation

Our compensation plan consists of a base salary, Opendoor equity and a comprehensive package of benefits including paid time off, paid holidays, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.  All compensation parameters are based on experience.

About The Role

We’re hiring a Senior Paid Search Manager to lead strategy, execution, experimentation, and measurement across Google Ads and Microsoft Ads in a dynamic, multi-market footprint. You’ll push the frontier on AI-driven search, using modern search best practices—while building a rigorous testing framework and connecting paid search with SEO, AEO, and Social Search to win the evolving SERP. You’ll partner closely with Analytics, Product, Data Science, and Finance to align on the right optimization signals (e.g. ToF and qualified downstream events), ensure clean data pipelines, and drive measurable, durable growth.

What You’ll Do

Lead the search program end-to-end

• Own account structure, campaign taxonomy, bidding strategy, and budget/pacing strategy.

• Architect Performance Max (asset groups, audience signals, feeds, creative inputs) and core Search (RSA; DSA where appropriate).

Apply AI to scale performance and quality

• Leverage platform AI and custom automation (scripts/API) for query mapping, asset/creative generation and rotation, anomaly detection, bid/budget reallocation, and pacing.

• Pilot and productionize LLM-powered workflows for keyword/negative expansion, ad copy/asset ideation, and performance summarization.

Build a rigorous testing framework

• Design and run structured experiments (geo splits, incrementality tests, asset/audience match type tests) with pre-registered hypotheses, power checks, and clear decision rules.

• Maintain an experiment registry and codify learnings; scale winners quickly and sunset underperformers.

Elevate measurement and signal quality

• Partner with Analytics/Eng to implement enhanced conversions, offline conversion imports, and robust tagging; maintain auditable event taxonomies and conversion labels.

• Shift optimization toward higher-intent primary actions, balancing low- vs. high-latency events; implement value rules and tCPA/tROAS aligned to drive efficient CAC

• Ensure reliable data flows into warehouse/BI (e.g., Snowflake + QuickSight) and maintain single source-of-truth dashboards.

Drive geo precision and market governance

• Manage DMA/City/ZIP targeting, on/off market lists, exclusions, and budget allocation by region; ensure brand defense and healthy non-brand coverage.

Orchestrate SEO/AEO/Social Search convergence

• Build a unified query universe and avoid cannibalization; coordinate with SEO on content pillars, schema/FAQs, and internal linking to improve organic rankings and AI Overviews presence.

• Partner with Brand/Social to translate search insights into search-first content (YouTube, Reddit, TikTok), connect creator/social search to paid capture, and harmonize SERP/share-of-answer strategy.

Cross-functional and partner leadership

• Collaborate with Product/Eng on site speed, landing experiences, and signal latency reduction; align with Finance/Procurement on budgets, invoicing, and reconciliations.

• Manage Google/Microsoft relationships; prioritize relevant betas and escalate technical issues (API, data discrepancies) to resolution.

• Uphold privacy, compliance, and category policies (e.g., housing-related ad policies); enforce QA and brand safety standards.

Document and scale

• Maintain clear SOPs, naming conventions, SLAs, and QA checklists to ensure reliable operations as the program grows.

What You’ll Need

• 7+ years operating and scaling paid search across Google Ads and Microsoft Ads with multi-market complexity.

• Deep expertise with modern search (broad match + Smart Bidding), audience strategies, and RSA/asset testing at scale.

• Hands-on AI/automation experience: platform AI features, scripts/API, LLM-assisted workflows for ad ops and analysis; comfort evaluating and integrating new AI tools responsibly.

• Experimentation and measurement chops: geo experiments, incrementality testing, pre/post analysis, value-based bidding; MMM/MTA familiarity a plus.

• Data and tooling fluency: GTM, GA4 (or equivalent), BI dashboards; familiarity with cloud data warehouses (e.g., Snowflake) and data QA best practices; SQL is highly preferred.

• Proven success migrating to higher-intent optimization (enhanced conversions, offline conversion imports, consent-aware tagging) and tying media to downstream business impact.

• Exceptional communication and stakeholder management; can translate complexity into clear decisions and influence across Marketing, Product, Analytics, and Finance.

• Bias to action, high ownership, and meticulous operational hygiene (naming, labels, budgets, and pacing).

• Excellent communication, prioritization, and stakeholder management; thrives in ambiguity, moves with urgency, and maintains a high quality bar.

• Ownership mindset with flexibility to switch between strategy and hands-on execution.

Preferred

• Experience in real estate, fintech/proptech, or performance-driven consumer brands.

• Working knowledge of SEO, AEO (Answer/AI Engine Optimization), and Social Search mechanics; experience coordinating paid and organic

• Strategies across SERP surfaces, YouTube, Reddit, and TikTok search.

• Experience with feed management, landing page experimentation, and collaboration with Creative/Brand on search-first storytelling.

How We Measure Success

• Efficiency and impact: CAC/CPA, CPQL, incremental contribution, qualified pipeline

• Brand vs. non-brand efficiency; impression share/share of voice.

• Experiment velocity and impact: test cadence, time-to-decision, percent of budget behind proven winners, and documented learnings adopted cross-channel.

• Data quality and automation: tag/conversion health SLAs, offline match rates, dashboard accuracy, percent of workflows automated, anomaly detection 

• Convergence impact: blended paid+organic SOV on priority queries, reduction in cannibalization, presence/share in AI Overviews and Social Search, and improvements to search-driven landing experiences.

Compensation

Our compensation plan consists of a base salary, Opendoor equity and a comprehensive package of benefits including paid time off, paid holidays, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.  All compensation parameters are based on experience.

About The Role

We’re hiring a cross-channel Sr Performance Marketing Manager who is equal parts strategist, analyst, operator, and partner manager. You will own end-to-end media planning, buying (via agencies and platforms), optimization, and measurement across Video (TV, CTV, OLV), Audio, Display/Programmatic, Direct Mail, and other local media. You have experience with traditional channels —with deep, hands-on expertise in digital media. You are a flexible jack-of-all-trades who can zoom from long-term strategy into in-the-weeds execution to deliver measurable business outcomes. Critically, you know how to “build brand through a performance lens,” connecting upper-funnel investments to near-term impact and long-term value creation.

What You’ll Do

• Lead cross-channel strategy and plans: define channel roles, audience frameworks, geo strategy, flighting, and mix across TV/CTV/OLV, Audio (streaming and terrestrial), Display/Programmatic, Direct Mail, and other local media —anchored in digital excellence.

• Manage agencies and platform partners: write briefs, set KPIs/SLAs, negotiate rates, push for inventory optimization, enforce QA standards, and ensure brand safety and suitability.

• Build brand through a performance lens: architect brand investments and creative systems that drive efficient reach, quality frequency, brand lift, and measurable downstream outcomes (site traffic, qualified leads, acquisition).

• Drive performance and learning velocity: design and run a rigorous test-and-learn roadmap (audiences, creative, supply, formats, bidding, landing experiences); scale winners, sunset underperformers, and codify learnings.

• Own budgets and pacing: forecast, allocate, and dynamically rebalance spend; connect investment to acquisition and brand outcomes; communicate returns, trade-offs, and risks crisply.

• Elevate measurement: lead incrementality and geo experiments; contribute inputs for MMM; maintain attribution hygiene; partner with Analytics and Data Science on experiment design and decision frameworks.

• Improve creative effectiveness: define specs and messaging frameworks by channel; partner with Brand/Creative on concepting, iteration, and refresh cadence.

• Strengthen data and tooling: champion single source-of-truth dashboards; reduce drift and duplicate tooling; leverage automation/AI to eliminate manual toil in planning, reporting and trafficking.

• Communicate and influence: deliver clear reporting, insights, and recommendations to senior stakeholders; translate data into action and align cross-functional teams on next steps.

What You’ll Need

• 7+ years in media planning/buying or performance marketing with deep expertise in digital (programmatic, CTV/OLV; paid social/search as applicable) and strong working knowledge of traditional channels (Linear TV, terrestrial radio, OOH, Direct Mail).

• Proven ability to build brand through a performance lens, linking brand media to acquisition and funnel efficiency while protecting quality reach and brand integrity.

• Demonstrated success managing agencies and platform partners, negotiating value, and holding a high execution bar.

• Strong analytical toolkit: experimentation, funnel diagnostics, incrementality, and translating insights into decisions; experience with BI tools and/or SQL is a plus.

• Hands-on familiarity with major platforms and tools: DSPs (e.g., DV360, The Trade Desk), CTV partners (e.g., YouTube, Roku), ad servers, verification/brand safety solutions, analytics/attribution (e.g., GA4, MMPs, MMM providers, lift testing).

• Excellent communication, prioritization, and stakeholder management; thrives in ambiguity, moves with urgency, and maintains a high quality bar.

• Ownership mindset with flexibility to switch between strategy and hands-on execution.

Preferred

• Experience in real estate, fintech/proptech, or performance-driven consumer brands.

• Agency and client-side experience 

• Depth in MMM/MTA, geo experiments, and incrementality frameworks; experience shaping a measurement roadmap.

• Comfort bridging brand and performance media; close partnership with creative, finance, product and data science teams

How We Measure Success

• Efficiency and impact: CAC/CPA, CPQL, incremental contribution, brand lift, quality reach/frequency.

• Operational excellence: pacing accuracy, testing velocity and iteration speed, creative refresh cadence, QA/brand safety adherence.

• Strategic influence: clarity of media strategy, improvements to the partner/tooling ecosystem, and durable cross-functional alignment.

Compensation

Our compensation plan consists of a base salary, Opendoor equity and a comprehensive package of benefits including paid time off, paid holidays, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.  All compensation parameters are based on experience.

Position Summary: 

As the Ecommerce Marketing Manager for 1P wholesale Retailer.com, you will be responsible for the end-to-end marketing execution of our retailer marketplace strategy, leading high-performance advertising efforts across our premier 1P partners. You will act as the primary lead for product discoverability and conversion on platforms such as Walmart.com, Macys.com, Kohls.com, and others, ensuring brand consistency across our diverse portfolio while driving measurable sales growth through sophisticated retail media management. 

Key Responsibilities: 

• Retail Media & Performance Marketing: Execute and oversee Sponsored Product and Sponsored Brand campaigns across Retail Media Networks (RMNs), performing weekly bid adjustments, keyword harvesting, and budget reallocations to maximize ROAS. 
• Financial Stewardship: Partner closely with Finance to establish account-level budgets and manage budgets on weekly and monthly basis. 
• Analytics & Reporting: Generate weekly performance snapshots and Monthly Executive Reports (EMR) to translate digital metrics into actionable business insights for senior leadership. 
• Cross-Functional Leadership: Lead Ecommerce Business Review meetings, aligning Sales and Finance teams on shipment data, sales trends, and upcoming digital marketing opportunities. 
• Social Proof Management: Lead Bazaarvoice campaigns and review sampling programs to drive product ratings and syndication, boosting consumer confidence and conversion. 
• Product listings: integrate new products from our Salsify platform  into 1P platforms such as Macys.com
• Operational Support: Provide ad-hoc support for 1P operations and merchandising initiatives, including Amazon-specific projects related to advertising campaigns. 

Qualifications: 

• Experience: 3-5 years of experience in eCommerce marketing, specifically within 1P Wholesale or Retail Media environments. 
• Platform Expertise: Proven track record managing campaigns within Walmart Connect, Criteo, CitrusAd, or similar Retail Media Networks. 
• Technical Proficiency: Advanced skills in Excel/Google Sheets and experience with ERP systems like NetSuite for financial tracking. 
• Industry Knowledge: Familiarity with the apparel industry and the specific digital requirements of major retailers like Macy’s, Kohl’s, and Sam’s Club. 
• Tools: Experience with Bazaarvoice or similar review syndication and social proof platforms. 

Personal Attributes: 

• Analytical Mindset: Ability to pivot between high-level strategy and granular data optimization to drive ROI. 
• Financial Acumen: Strong attention to detail regarding budgeting, invoicing, and fiscal accountability. 
• Collaborative Communicator: Excellent verbal and written communication skills with the ability to align diverse teams (Sales, Finance, Marketing) toward common goals. ● Adaptability: A proactive self-starter who can manage multiple brands and retail platforms in a fast-paced environment. 

Job Summary: 

As a stylist, you are a true gorjana ambassador! Wearing, layering, and styling looks for our customers. You demonstrate a genuine passion for creating an elevated customer experience in our retail stores. Your goal is to bring brand awareness, product knowledge and the art of layering to life through intentional customer service. 

Your Day to Day Includes: 

Customer Service: 

• You approach guests proactively in a warm and welcoming manner to help make a difference in their day. We love interacting with our customers and demonstrate confidence in approaching them.
• You are a brand ambassador, eager to share your passion for gorjana with others.
• You curate memorable experiences for each guest, surprising and delighting them with our service standards.
• You deliver exceptional customer experience to ensure we create brand loyalty and build a lasting relationship with all of our customers.
• You are aware of customers at all times and are responsible for holding keys to caselines in accordance with best practices and LP strategies.
• You are solution-oriented, using the resources available to you to handle customer concerns in the moment and seek partnership if needed to ensure the customer leaves fully satisfied with their experience in store with us.
• You may be asked to deescalate/report customer service concerns or incidents as they occur from time to time, along with submitting an incident report.

Styling:

• You wear your gorjana jewelry to work each day, creatively layering stacks to inspire guests and demonstrating gStyle standards at all times.
• You develop expertise in our collections and product offerings to guide guests through styling decisions, using tools and resources to ensure the customer is informed & educated on the products.
• You confidently present curated styling choices to guests highlighting intentionality, versatility and personalization to the customers needs.

Sales:

• You leverage deep product knowledge and elevated, intentional language to drive meaningful connections and results.
• Conversion underpinned by authenticity is key - we don’t force or compete for sales, we turn every footstep into an opportunity to create a lasting experience for the customer, and win as a team
• You are self-motivated and seek to better your personal performance and that of your team on a daily basis.
• You take pride in owning your individual performance progress and utilize internal resources as a means to further develop your sales skills.
• You champion team success and customer satisfaction by participating in and encouraging team-selling on the sales floor.

Collaboration:

• You contribute to our people-first approach by being positive, helpful, and respectful to others.
• You exhibit a team player mentality and enjoy working with team mates towards a common goal.
• You look for opportunities to pitch-in, whether it is to support your team, store leadership or the customer your initiative is what drives you.
• You thrive off receiving feedback and use it as a tool for personal and professional growth. Respecting the direction given by leadership is an important part of our collective success.

Operations: 

• You are comfortable leveraging technology (POS) to support daily store operations and pay close attention to timelines and updates as it relates to technology and systems in your role.
• You maintain floor standards by following visual directives and take pride in maintaining our beautiful store environment.
• You take initiative restocking and completing tasks in downtime to support store and sales readiness.
• You help fulfill Buy Online, Pick Up In Store (BOPIS) and Same Day Delivery orders (SHIPSI), ensuring every customer enjoys a smooth and convenient shopping experience.
• You will assist with receiving weekly allocation shipments in a timely manner to ensure the right items hit our floor at the right time.
• You are mindful of service standards and processes, keeping our policies front of mind when servicing the customer.
• You take great care with team equipment, and utilize best-practices when it comes to handling and securing tech.
• You may be asked to open and close the store which would require responsibility for a store key and alarm code.
• You may be asked to assist with the labeling or re-ticketing of items as needed.

There may be times when you are asked to help facilitate additional duties in the store, or may serve as a point-of-contact for Business Partners in the absence of a Manager being present. Some of these duties are outlined below, however this is not an exhaustive list.

• You conduct weekly cycle counts with an attention to detail in order to maintain inventory accuracy and support effective product allocations from our studio.
• You execute monthly floorset directives that highlight new product launches and our Southern California, timeless yet modern roots. You may be asked to submit floorset pictures to corporate for approval.
• You handle weekly cash deposits with precision, making sure everything is counted, balanced, and deposited smoothly.
• You facilitate the weekly return of warranty items to the Warehouse, ensuring all shipments are prepared, documented, and sent on schedule. 
• You contact and utilize the appropriate business partners for resources and guidance as needed.

Job Requirements: 

• Love for the gorjana brand
• Must be 18 years of age or older
• Must have the flexibility to work a variety of shifts, including evenings, weekends or holidays as needed by the business
• Ability to lift or move at least 50 lbs 
• Ability to bend, squat, twist, and reach
• Ability to stand and/or walk for at least 6 hours per shift
• Must be legally authorized to work in the country in which the store is located
• Ability to open or close the store

At gorjana, you can expect:

Perks: 

• On-site training, development, and mentorship
• Internal growth opportunities and  pathways to leadership
• Generous employee discount and Monthly Product Allowance 
• Amazing company culture 
• Competitive Wages & Performance-based increases

Benefits: 

• Medical, Vision, Dental and Life Insurance*
• Paid Time Off*
• 401K program, with employer match and matching program* 

Compensation: 

• Hourly wage between $20-$23
• Commission, based on personal sales

*eligibility qualifiers may apply

Job Summary: 

As a stylist, you are a true gorjana ambassador! Wearing, layering, and styling looks for our customers. You demonstrate a genuine passion for creating an elevated customer experience in our retail stores. Your goal is to bring brand awareness, product knowledge and the art of layering to life through intentional customer service. 

Your Day to Day Includes: 

Customer Service: 

• You approach guests proactively in a warm and welcoming manner to help make a difference in their day. We love interacting with our customers and demonstrate confidence in approaching them.
• You are a brand ambassador, eager to share your passion for gorjana with others.
• You curate memorable experiences for each guest, surprising and delighting them with our service standards.
• You deliver exceptional customer experience to ensure we create brand loyalty and build a lasting relationship with all of our customers.
• You are aware of customers at all times and are responsible for holding keys to caselines in accordance with best practices and LP strategies.
• You are solution-oriented, using the resources available to you to handle customer concerns in the moment and seek partnership if needed to ensure the customer leaves fully satisfied with their experience in store with us.
• You may be asked to deescalate/report customer service concerns or incidents as they occur from time to time, along with submitting an incident report.

Styling:

• You wear your gorjana jewelry to work each day, creatively layering stacks to inspire guests and demonstrating gStyle standards at all times.
• You develop expertise in our collections and product offerings to guide guests through styling decisions, using tools and resources to ensure the customer is informed & educated on the products.
• You confidently present curated styling choices to guests highlighting intentionality, versatility and personalization to the customers needs.

Sales:

• You leverage deep product knowledge and elevated, intentional language to drive meaningful connections and results.
• Conversion underpinned by authenticity is key - we don’t force or compete for sales, we turn every footstep into an opportunity to create a lasting experience for the customer, and win as a team
• You are self-motivated and seek to better your personal performance and that of your team on a daily basis.
• You take pride in owning your individual performance progress and utilize internal resources as a means to further develop your sales skills.
• You champion team success and customer satisfaction by participating in and encouraging team-selling on the sales floor.

Collaboration:

• You contribute to our people-first approach by being positive, helpful, and respectful to others.
• You exhibit a team player mentality and enjoy working with team mates towards a common goal.
• You look for opportunities to pitch-in, whether it is to support your team, store leadership or the customer your initiative is what drives you.
• You thrive off receiving feedback and use it as a tool for personal and professional growth. Respecting the direction given by leadership is an important part of our collective success.

Operations: 

• You are comfortable leveraging technology (POS) to support daily store operations and pay close attention to timelines and updates as it relates to technology and systems in your role.
• You maintain floor standards by following visual directives and take pride in maintaining our beautiful store environment.
• You take initiative restocking and completing tasks in downtime to support store and sales readiness.
• You help fulfill Buy Online, Pick Up In Store (BOPIS) and Same Day Delivery orders (SHIPSI), ensuring every customer enjoys a smooth and convenient shopping experience.
• You will assist with receiving weekly allocation shipments in a timely manner to ensure the right items hit our floor at the right time.
• You are mindful of service standards and processes, keeping our policies front of mind when servicing the customer.
• You take great care with team equipment, and utilize best-practices when it comes to handling and securing tech.
• You may be asked to open and close the store which would require responsibility for a store key and alarm code.
• You may be asked to assist with the labeling or re-ticketing of items as needed.

There may be times when you are asked to help facilitate additional duties in the store, or may serve as a point-of-contact for Business Partners in the absence of a Manager being present. Some of these duties are outlined below, however this is not an exhaustive list.

• You conduct weekly cycle counts with an attention to detail in order to maintain inventory accuracy and support effective product allocations from our studio.
• You execute monthly floorset directives that highlight new product launches and our Southern California, timeless yet modern roots. You may be asked to submit floorset pictures to corporate for approval.
• You handle weekly cash deposits with precision, making sure everything is counted, balanced, and deposited smoothly.
• You facilitate the weekly return of warranty items to the Warehouse, ensuring all shipments are prepared, documented, and sent on schedule. 
• You contact and utilize the appropriate business partners for resources and guidance as needed.

Job Requirements: 

• Love for the gorjana brand
• Must be 18 years of age or older
• Must have the flexibility to work a variety of shifts, including evenings, weekends or holidays as needed by the business
• Ability to lift or move at least 50 lbs 
• Ability to bend, squat, twist, and reach
• Ability to stand and/or walk for at least 6 hours per shift
• Must be legally authorized to work in the country in which the store is located
• Ability to open or close the store

At gorjana, you can expect:

Perks: 

• On-site training, development, and mentorship
• Internal growth opportunities and  pathways to leadership
• Generous employee discount and Monthly Product Allowance 
• Amazing company culture 
• Competitive Wages & Performance-based increases

Benefits: 

• Medical, Vision, Dental and Life Insurance*
• Paid Time Off*
• 401K program, with employer match and matching program* 

Compensation: 

• Hourly wage between $20-23
• Commission, based on personal sales

*eligibility qualifiers may apply

We participate in E-Verify to confirm employment eligibility for all new hires. E-Verify compares information from your Form I-9 to official records to confirm authorization to work in the United States.

About Us

Dorsia is at the forefront of hospitality-tech innovation, redefining how the world gains access to the most in-demand restaurants, events, and experiences. By fusing cutting-edge technology with the art of luxury hospitality, we empower our members to secure impossible-to-get reservations while providing operators with unprecedented levels of control, visibility, and revenue optimization.

As a fast-growing startup backed by over $50M from top-tier investors including Index Ventures, along with strategic industry partners such as Major Food Group (Carbone, Torrisi, etc.), Groot Hospitality (Casadonna, Papi Steak, etc.), and Gracious Hospitality (COTE, Coqodaq, etc.), we are rapidly expanding our footprint and reshaping the global hospitality landscape with proven expertise. We’re adding exceptional talent to drive our next phase of growth, and that’s where you come in.

About the Role

The Brand Marketing Associate will own how Dorsia’s restaurant and hospitality partners are marketed across our ecosystem. This role builds repeatable frameworks for partner onboarding and launches, while acting as the connective tissue between partners, creative, product marketing, and lifecycle.

What You’ll Do

• Own restaurant and partner marketing playbooks, including onboarding, launches, and ongoing features
• Act as the primary marketing point of contact for hospitality partners
• Manage partner marketing narratives, expectations, and long-term relationships
• Own post-campaign recap decks and performance summaries for partners and internal stakeholders
• Create creative briefs and coordinate asset development with internal and external creative teams
• Maintain and own Dorsia’s cultural marketing calendar, including holidays, major cultural events, and hospitality-driven moments
• Identify relevant cultural trends and collaborate with marketing leadership on brand activation and storytelling opportunities
• Plan brand and partner marketing initiatives 30/60/90 days in advance to ensure proactive execution
• Own brand hygiene and consistency across marketing surfaces, including email banners, campaign lockups, and partner-facing materials
• Own and maintain the master marketing calendar across channels, campaigns, partners, and cultural moments.
• Collaborate with Product Marketing on in-app merchandising priorities for partner and cultural campaigns
• Partner with Lifecycle Marketing to ensure aligned and timely campaign distribution across channels
• Define influencer and creator strategy in collaboration with Social Strategy, ensuring alignment with brand and cultural moments
• Represent the Dorsia brand at select partner events, activations, and cultural moments to ensure strong brand presence and alignment
• Identify member acquisition opportunities tied to cultural moments, partner activations, and major events
• Partner with Product Marketing and Lifecycle Marketing to translate on-the-ground insights into GTM messaging and acquisition flows
• Track performance and continuously refine partner and cultural marketing frameworks

The Winning Recipe

• 4+ years of experience in brand, partner, or hospitality marketing
• Strong organizational skills and attention to detail
• Excellent taste and brand sensibility; experience in Luxury preferred
• Comfortable working cross-functionally and with external partners
• Passion for restaurants, culture, and hospitality

Compensation & Benefits:

• Competitive salary tailored to your experience and the market
• Equity
• Flexible PTO
• Medical, dental and vision insurance 
• 401(k) 
• FSA
• Commuter benefits
• Access to One Medical, Teladoc, Talkspace, Kindbody
• In-office lunch 3 days a week 
• Employee Dining Credits 

The Restaurant Manager is a dynamic hospitality professional responsible for daily restaurant administration, maintaining facilities and DOH compliance, building & supporting excellent team morale and accountability, building customer relations and problem solving, and supporting the General Manager in all facets of the restaurant’s day to day operations and financial goals. They collaborate with all culinary and front of house departments to run the restaurant harmoniously in an efficient and cost-effective manner. They inspire team members to perform at their highest potential and drive great customer experiences in service nightly.

Essential Job Duties & Responsibilities:

Hospitality:

• Promotes the core values and culture of COTE, including but not limited to excellence in food and beverage, service, and hospitality. 
• Liaises between the FOH and culinary team during service. 
• Provides and oversees the service for all VIP customers when on property.
• Develops positive customer relationships and addresses customer service needs. Responds to customer feedback as needed. 

Operations:

• Oversees daily restaurant administration including payroll, opening/closing administration, service floor plans, daily walkthroughs, etc. 
• Manages hourly employees in their daily responsibilities at COTE, providing clear, effective direction. 
• Creates systems of accountability and provides consistent feedback, coaching, and disciplinary action as needed. 
• Performs all back office POS functions including employee profile and menu creation. 
• Plans, executes and communicates all promotions and company information effectively and efficiently.
• Conducts Department of Health (“DOH”) walk-throughs multiple times per day when on duty to ensure DOH compliance; Address all DOH violations immediately.
• Promotes and practices safe work habits, identifies and resolves potential safety hazards; Documents accidents, conducts initial investigation and determination of root cause of safety incidents in the interest of maintaining a safe work environment.
• Ensures that all team members are educated on our products and services. 
• Ensures that all COTE drink and food recipes and procedures are followed, maintaining the highest quality and consistent product standards.
• Participates in community events and helps to ensure corporate social responsibility goals of the company are met.

Staff Management:

• Hire, train, supervise, manage, coach, counsel, and evaluate FOH hourly employees. Develops and inspires the team. 
• Acts as role model for outstanding service; continuously works to elevate service standards, and personally embodies hospitality in daily actions.
• Consistently monitors, coaches and encourages management team and hourly service employees to meet Company’s service standards.
• Resolves team member or customer conflicts consistent with COTE’s complaint handling guidelines. 
• Builds morale and team spirit by fostering a work environment where team members’ input is encouraged.
• Responsible for training new employees as assigned.

Standards:

• Display knowledge of Cote brand, culture, and product.
• Demonstrate the Company’s core values of people, learning, culture, relationships, sustainability and stewardship.
• Maintain professional and respectful behavior when in contact with customers, management, and teammates.
• Present a polished personal appearance, adhering to company grooming standards outlined in the Employee Handbook. 
• Adhere to all company policies and procedures outlined in handbooks, manuals, and other company documents.
• Attend and participate in all scheduled meetings, training sessions, and continuing education activities.
• Take care of all company property.
• Maintain safety, cleanliness, and sanitation standards.
• Comply with federal, state, and local laws and regulations.

Qualifications:

• Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English.
• Must be reachable by email and able to communicate via phone as well.
• Communicates information effectively and efficiently. 
• Excellent organizational skills and attention to detail.
• Possesses a positive, results-oriented, team-player mentality.
• Ability to perform job duties and responsibilities well and maintain professionalism and composure under pressure and in a high-paced and at times stressful environment.
• Ability to under pressure and maintain professionalism when working under stress.
• Knowledge of workplace safety procedures and local Department of Health standards.
• Food Handler’s Certification or the ability to obtain in accordance with federal, state, or local regulations and/or Company policy.
• Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required). We will endeavor to provide reasonable accommodations for sincerely held religious beliefs.  
• Familiarity with restaurant management software such as point of sales, reservations management, inventory management, Microsoft Office, and Google Workspace. 
• Working understanding of human resource principles, practices, and procedures.
• Demonstrates positive leadership characteristics and supervisory skills, which inspire team members to meet and exceed standards. 
• Ability to effectively train others.
• Excellent time management skills with a proven ability to meet deadlines.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Strong analytical and problem-solving skills.
• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
• Ability to exercise tact, courtesy, and ethics when dealing with vendors, co-workers, and customers. 
• Ability to maintain a positive working relationship with all third-party vendors.
• Degree in Hospitality, Culinary Management, or similar subject preferred.
• Ability to execute steps of service in adherence with company policy. 
• Must be of legal age to serve alcohol. 
• Certification for responsible alcohol service or ability to obtain within 6 months.