Dorsia
Dorsia is a members-only platform with access to coveted reservations at the most in-demand restaurants in New York & The Hamptons, London, Miami, Los Angeles, San Francisco, the South of France, and Dubai.
The process of restaurant discovery, booking, and payments is broken. We’re here to change that. We’re building frictionless technology that optimizes revenue for restaurants and experiences for members, and we’re on a mission to overhaul the culture and economy of the hospitality industry along the way.
Unlike existing dining reservation systems, Dorsia leverages a unique supply and demand pricing model to offer hard-to-book reservations for a guaranteed minimum spend. For restaurants, we optimize revenue by providing a reliable customer base, reducing no-shows and cancellations, and unlocking access to actionable diner insights and marketing support. For our members, we remove the hassle & frustration of securing that perfect reservation.
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About Us
Dorsia is at the forefront of hospitality-tech innovation, redefining how the world gains access to the most in-demand restaurants, events, and experiences. By fusing cutting-edge technology with the art of luxury hospitality, we empower our members to secure impossible-to-get reservations while providing operators with unprecedented levels of control, visibility, and revenue optimization.
As a fast-growing startup backed by over $50M from top-tier investors including Index Ventures, along with strategic industry partners such as Major Food Group (Carbone, Torrisi, etc.), Groot Hospitality (Casadonna, Papi Steak, etc.), and Gracious Hospitality (COTE, Coqodaq, etc.), we are rapidly expanding our footprint and reshaping the global hospitality landscape with proven expertise. We’re adding exceptional talent to drive our next phase of growth, and that’s where you come in.
About the Role
The Product Marketing Manager will own how Dorsia’s product and membership offerings are positioned, launched, and merchandised inside the app. This role bridges Product, Brand Marketing, and Lifecycle to ensure members understand what Dorsia offers, why it matters, and how to engage.
You’ll define membership narratives, lead launches like the Culture Calendar, and own in-app merchandising surfaces including homepage heroes and collections.
What You’ll Do
- Own in-app positioning and messaging for all membership tiers
- Define and maintain clear membership tier logic, including visibility, access, and upgrade pathways
- Lead go-to-market planning for product launches, including Culture Calendar and new membership features
- Own in-app merchandising across homepage heroes, collections, and featured modules
- Decide what is featured, when, for which members, and why; balancing brand, partner, commercial, and market-specific priorities
- Establish guardrails and decision frameworks for in-app placements to ensure a curated, premium experience
- Own membership sales pages, upgrade flows, and nomination framing across app and web
- Define in-app education and product storytelling, including tooltips, explainers, and contextual messaging
- Own product naming, taxonomy, and consistent terminology across app and marketing surfaces
- Partner with Brand Marketing to align campaign narratives with in-app execution
- Partner with Lifecycle Marketing to translate product narratives into automated, personalized journeys
- Collaborate with Product to ensure merchandising tools and app surfaces support marketing goals
- Own launch readiness and QA from a member experience perspective
- Maintain a single source of truth for membership messaging, tier benefits, and product narratives
- Monitor member behavior and performance to inform ongoing messaging, market-level customization, and merchandising improvements
The Winning Recipe
- 3-6 years of experience in product marketing, marketplace marketing, or growth PMM
- Experience working with digital products or consumer apps
- Strong intuition for storytelling, prioritization, and conversion
- Comfortable working cross-functionally and owning decisions
Compensation & Benefits:
- Competitive salary tailored to your experience and the market
- Equity
- Flexible PTO
- Medical, dental and vision insurance
- 401(k)
- FSA
- Commuter benefits
- Access to One Medical, Teladoc, Talkspace, Kindbody
- In-office lunch 3 days a week
- Employee Dining Credits
Compensation:
Workplace Philosophy at Dorsia
At Dorsia, we believe that culture eats strategy. The best ideas in the world mean nothing without the right people around the table and the right chemistry between them. We are, unapologetically, a people-first organization.
In-Person Matters
We’re creating once-in-a-lifetime experiences for the most discerning audience in the world. That doesn’t happen over Zoom. It happens through collisions: a spark across a desk, a kitchen-side conversation that unlocks a partnership, the energy of ideas felt, not typed. That’s why in-office culture is non-negotiable at Dorsia.
Who We Hire
We don’t subscribe to check-the-box hiring. We hire for merit and mindset, which naturally creates a team with varied backgrounds. What unites us isn’t demographics, it’s a shared vision: to build the social operating system for the cultural vanguard.
Lifestyle Hours
We’re not a 9-to-5 company. Our lifestyle mirrors our members. Early flights, after-work events, and late-night sprints when the work demands it. But we love what we do, and we definitely love a good party.
High Performance Culture
Working at Dorsia isn’t for everyone—and that’s the point. Our culture is designed for builders, not passengers. We move fast, set ambitious standards, and expect people to rise to them. If you have the talent and the drive, this will be a ride to remember.
A Final Word
We’re building something special. It will take long hours and relentless effort. It’s not for everyone. For those with the metabolism, you’ll create something that changes how culture is lived. And that’s the kind of work worth your life’s energy.
Ready to apply?
Apply to Dorsia
Brand Partnerships / Account Management Intern
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About Us
Dorsia is at the forefront of hospitality-tech innovation, redefining how the world gains access to the most in-demand restaurants, events, and experiences. By fusing cutting-edge technology with the art of luxury hospitality, we empower our members to secure impossible-to-get reservations while providing operators with unprecedented levels of control, visibility, and revenue optimization.
As a fast-growing startup backed by over $50M from top-tier investors including Index Ventures, along with strategic industry partners such as Major Food Group (Carbone, Torrisi, etc.), Groot Hospitality (Casadonna, Papi Steak, etc.), and Gracious Hospitality (COTE, Coqodaq, etc.), we are rapidly expanding our footprint and reshaping the global hospitality landscape with proven expertise. We’re adding exceptional talent to drive our next phase of growth, and that’s where you come in.
About the Role
Dorsia is seeking a detail-oriented and design-forward Brand Partnerships / Account Management Intern to support our Partnerships team during Summer 2026. This role will help strengthen how we communicate partnership value and performance by supporting sales enablement materials, reporting, and outreach operations.
This is an ideal role for someone who enjoys blending structure, storytelling, and design—especially in a premium hospitality environment where presentation quality matters.
Key Responsibilities
Sales Enablement & Partnership Materials
- Build and refine sales decks in Figma, ensuring high-quality layouts, clean storytelling, and brand consistency
- Support creation of Partnership stats recaps to share with partners and internal stakeholders
Outreach & Execution Support
- Provide outreach support when needed, including organizing lists, preparing materials, and supporting follow-ups
Cross-Functional Collaboration
- Collaborate with Design (for deck polish and Figma workflows)
- Support data requests as needed to strengthen partner reporting
The Winning Recipe
- Currently pursuing a Bachelor’s degree in Business, Marketing, Communications, Graphic Design/Visual Communication, Hospitality Management, or a related field (rising junior/senior preferred)
- Strong Figma proficiency, with the ability to build and refine decks that are clean, premium, and executive-ready
- Strong Excel or Google Sheets skills, with comfort organizing and packaging performance stats
- Exceptional attention to detail, formatting, and presentation quality
- Reliable project management instincts: ability to prioritize, meet deadlines, and iterate quickly on feedback
- Strong written and verbal communication skills
- Interest in partnerships, account management, and relationship-driven business models
Nice to Have
- Experience building sales or partnership decks (internships, school orgs, freelance, or personal projects)
- Familiarity with partnership reporting, brand collaborations, or creator ecosystems
- Ability to translate metrics into clear narrative takeaways
- Passion for hospitality and premium brand storytelling
Workplace Philosophy at Dorsia
At Dorsia, we believe that culture eats strategy. The best ideas in the world mean nothing without the right people around the table and the right chemistry between them. We are, unapologetically, a people-first organization.
In-Person Matters
We’re creating once-in-a-lifetime experiences for the most discerning audience in the world. That doesn’t happen over Zoom. It happens through collisions: a spark across a desk, a kitchen-side conversation that unlocks a partnership, the energy of ideas felt, not typed. That’s why in-office culture is non-negotiable at Dorsia.
Who We Hire
We don’t subscribe to check-the-box hiring. We hire for merit and mindset, which naturally creates a team with varied backgrounds. What unites us isn’t demographics, it’s a shared vision: to build the social operating system for the cultural vanguard.
Lifestyle Hours
We’re not a 9-to-5 company. Our lifestyle mirrors our members. Early flights, after-work events, and late-night sprints when the work demands it. But we love what we do, and we definitely love a good party.
High Performance Culture
Working at Dorsia isn’t for everyone—and that’s the point. Our culture is designed for builders, not passengers. We move fast, set ambitious standards, and expect people to rise to them. If you have the talent and the drive, this will be a ride to remember.
A Final Word
We’re building something special. It will take long hours and relentless effort. It’s not for everyone. For those with the metabolism, you’ll create something that changes how culture is lived. And that’s the kind of work worth your life’s energy.
Ready to apply?
Apply to Dorsia
About Us
Dorsia is at the forefront of hospitality-tech innovation, redefining how the world gains access to the most in-demand restaurants, events, and experiences. By fusing cutting-edge technology with the art of luxury hospitality, we empower our members to secure impossible-to-get reservations while providing operators with unprecedented levels of control, visibility, and revenue optimization.
As a fast-growing startup backed by over $50M from top-tier investors including Index Ventures, along with strategic industry partners such as Major Food Group (Carbone, Torissi, etc.), Groot Hospitality (Casadonna, Papi Steak, etc.), and Gracious Hospitality (COTE, Coqodaq, etc.), we are rapidly expanding our footprint and reshaping the global hospitality landscape with proven expertise. We’re adding exceptional talent to drive our next phase of growth, and that’s where you come in.
About the Role
Dorsia is hiring a Head of Client Success to own the full hospitality partner lifecycle – onboarding, retention, expansion, and strategic account growth. You'll serve as Dorsia's most senior partner-facing operator and lead a small, internationally distributed team of Client Success Managers.
This role sits at the intersection of hospitality expertise, commercial acumen, and operational rigor. You'll be hands-on with strategic accounts while building the playbooks, tooling, and team capability to scale the function. Success in this role is measured by growth in partner revenue, inventory supply, and satisfaction across Dorsia's restaurant portfolio.
You'll report directly to the C-suite and operate as the internal authority on what partners need, how they're performing, and where the business should invest to strengthen those relationships.
What You’ll Own
Strategic Account Management & Partner Growth
- Own the full partner relationship lifecycle, from onboarding through long-term retention and commercial expansion
- Lead Quarterly Business Reviews (QBRs) and strategic sessions with partners to drive retention, deepen engagement, and identify growth opportunities
- Ensure accounts have strong fill rates and maintain or exceed revenue goals
- Serve as the senior escalation point for partner issues, ensuring resolution within SLA and maintaining trust at every tier
- Partner with Analytics and Finance to surface upsell and optimization opportunities across the portfolio
Partner Onboarding
- Architect and continuously refine a best-in-class onboarding experience for new restaurant partners joining the Dorsia platform
- Ensure every partner goes live with confidence, clarity, and a deep understanding of how to maximize their relationship with Dorsia
- Build scalable onboarding playbooks that grow with the team across markets and geographies
Training & Education
- Champion ongoing partner education – new features, product updates, platform best practices, and operational guidance
- Develop training resources, partner communications, and feedback loops that keep restaurant operators engaged and informed
- Position Dorsia as an indispensable operational partner, not just a technology vendor
Inventory Growth
- Own the supply side of Dorsia’s marketplace, ensuring inventory from every partner remains consistent, healthy, and growing over time
- Drive upsell conversations with partners to deepen coverage, unlock premium inventory, and increase mutual value
- Be boots on the ground in our markets to build strong relationships with operators, GMs, and ownership groups
- Leverage your understanding of market dynamics, including openings, events and seasonal programming, to proactively identify which partners, events and opportunities Dorsia should be onboarding
Client Success & Reporting
- Build and maintain dashboards and reporting cadences that give leadership clear visibility into partner health, account tier performance, and CS team metrics
- Own the metrics that matter: partner health scores, inventory coverage, onboarding completion, upsell conversion, churn, QBR completion, and NPS
- Implement feedback loops that surface partner insights back to Product to inform the feature roadmap
- Build and maintain SLA compliance ≥95% across partner-facing workflows and booking resolution
Team Leadership
- Manage and develop a small, international team of CSMs (currently 2 US-based and 1 UK-based) with a clear vision for scaling
- Set performance standards, run structured 1:1s, conduct quarterly reviews, and build a culture of accountability and excellence
- Hire, onboard, and develop talent who bring genuine hospitality expertise and embody Dorsia’s values
- Define team SOPs, success metrics, and repeatable execution frameworks that scale as the portfolio grows
The Winning Recipe
What You Bring
- 7+ years of experience in client success, account management, or partnerships — with a meaningful portion in hospitality, food & beverage, or hospitality-tech
- Deep fluency in how restaurants operate: F&B economics, reservation dynamics, staffing structures, revenue cycles, and the unique pressures operators face
- A history of leading and growing high-performing CS or account management teams, including cross-functional and international ones
- Exceptional relationship management skills — you build trust quickly, navigate difficult conversations with grace, and leave partners feeling genuinely supported
- Demonstrated success driving upsell, expansion, and retention across a portfolio of commercial accounts
- Experience managing or collaborating with international teams; comfort working across time zones and cultural contexts
- Proven track record of leading QBRs and managing tiered commercial account portfolios with measurable retention and growth outcomes
- Strong operational instincts — you build structure, document everything, and create repeatable processes that scale
- Metrics-first mindset with the ability to design and own reporting frameworks and build dashboards
- Hands on and proactive communication for partners and team members — you are a high touch operator, you follow through, and consistently close the loop
- Highly organized with strong prioritization skills; comfortable managing competing demands across a fast-moving, tiered portfolio
Bonus Points
- Experience at a hospitality-tech, SaaS, or marketplace platform company
- Prior experience building a CS function from an early stage
- Familiarity with Looker, Intercom, or similar partner-facing tooling
- Existing relationships within the premium restaurant or hospitality industry
Compensation & Benefits
- Competitive salary tailored to your experience and the market
- Equity
- Commission
- Flexible PTO
- Medical, dental, and vision insurance
- 401(k)
- FSA
- Commuter benefits
- Access to One Medical, Teladoc, Talkspace, Kindbody
- In-office lunch 3 days a week
- Employee Dining Credits
Compensation:
Workplace Philosophy at Dorsia
At Dorsia, we believe that culture eats strategy. The best ideas in the world mean nothing without the right people around the table and the right chemistry between them. We are, unapologetically, a people-first organization.
In-Person Matters
We’re creating once-in-a-lifetime experiences for the most discerning audience in the world. That doesn’t happen over Zoom. It happens through collisions: a spark across a desk, a kitchen-side conversation that unlocks a partnership, the energy of ideas felt, not typed. That’s why in-office culture is non-negotiable at Dorsia.
Who We Hire
We don’t subscribe to check-the-box hiring. We hire for merit and mindset, which naturally creates a team with varied backgrounds. What unites us isn’t demographics, it’s a shared vision: to build the social operating system for the cultural vanguard.
Lifestyle Hours
We’re not a 9-to-5 company. Our lifestyle mirrors our members. Early flights, after-work events, and late-night sprints when the work demands it. But we love what we do, and we definitely love a good party.
High Performance Culture
Working at Dorsia isn’t for everyone—and that’s the point. Our culture is designed for builders, not passengers. We move fast, set ambitious standards, and expect people to rise to them. If you have the talent and the drive, this will be a ride to remember.
A Final Word
We’re building something special. It will take long hours and relentless effort. It’s not for everyone. For those with the metabolism, you’ll create something that changes how culture is lived. And that’s the kind of work worth your life’s energy.
Ready to apply?
Apply to Dorsia
About Dorsia
Dorsia is at the forefront of hospitality-tech innovation, redefining how the world gains access to the most in-demand restaurants, events, and experiences. By fusing cutting-edge technology with the art of luxury hospitality, we empower our members to secure impossible-to-get reservations while providing operators with unprecedented levels of control, visibility, and revenue optimization.
As a fast-growing startup backed by over $50M from top-tier investors including Index Ventures, along with strategic industry partners such as Major Food Group (Carbone, Torissi, etc.), Groot Hospitality (Casadonna, Papi Steak, etc.), and Gracious Hospitality (COTE, Coqodaq, etc.), we are rapidly expanding our footprint and reshaping the global hospitality landscape with proven expertise. We’re adding exceptional talent to drive our next phase of growth, and that’s where you come in.
About Us
We are looking for a talented and strategic Lifecycle Marketing Manager to join our marketing team. This role is responsible for developing and executing marketing strategies that engage, retain, and nurture Dorsia members throughout their entire journey. You will play a critical role in driving member loyalty, increasing lifetime value, and ensuring our members are continuously delighted by their Dorsia experience.
This role sits at the intersection of data, creativity, and cross-functional collaboration – working closely with Product, Creative, and Analytics to build a best-in-class lifecycle program. Strong critical thinking skills are essential, with the ability to analyze performance, identify root causes, and translate insights into actionable strategies. Clear written and verbal communication is equally important, as this role requires effective coordination across teams and senior stakeholders.
What You’ll Do
Lifecycle Campaign Development and Execution
- Own and manage a comprehensive O&O (owned and operated) communications calendar, ensuring coordination, prioritization, and message consistency across email, SMS, push notifications, and in-app channels.
- Develop and execute lifecycle campaigns spanning the full member journey — from onboarding and engagement through retention, win-back, and reactivation.
- Partner with Creative and Content teams to develop on-brand, compelling messaging tailored to each stage of the member lifecycle.
Member Segmentation and Personalization
- Leverage data insights to segment Dorsia’s member base, tailoring messaging and offers that resonate with different member personas and behaviors.
- Partner closely with the Data Analytics team to track engagement trends and revenue impacts, using findings to continuously refine segmentation strategy.
- Develop journey maps and audience frameworks to inform channel strategy and personalization at scale.
Testing Roadmap and Optimization
- Own and maintain a structured testing roadmap to systematically optimize lifecycle programs across timing, messaging, personalization, and channels.
- Design and execute A/B and multivariate tests; document learnings and apply insights to drive continuous improvement.
- Actively leverage AI tools (e.g. Claude, ChatGPT) to accelerate copywriting, audience segmentation, personalization, and campaign ideation — raising the output and velocity of the lifecycle program, while maintaining brand standards.
- Stay current on industry trends, evolving lifecycle marketing best practices, and emerging AI capabilities, proactively bringing new ideas and approaches to the team.
Performance Tracking and Measurement
- Own campaign analysis end-to-end — building and maintaining a clear lifecycle measurement framework to track and communicate performance to key stakeholders.
- Define, monitor, and report on core lifecycle KPIs including open rates, click-through rates, conversion, churn, and LTV impact.
- Deliver regular performance reports to Marketing leadership with clear, actionable recommendations.
Cross-Functional Collaboration
- Work cross-functionally with Product, Business Development, Client Success, Design, and Creative to ensure lifecycle programs are aligned with Dorsia’s brand values and business objectives.
- Communicate clearly across teams and stakeholders, managing timelines, priorities, and campaign dependencies with precision.
Retention and Member Loyalty
- Develop and execute strategies to reduce churn and deepen member engagement, including loyalty initiatives, nomination programs, and win-back campaigns.
- Ensure all campaigns reinforce the Dorsia USP, advancing our mission and brand standards.
The Winning Recipe
- Bachelor’s degree in Marketing, Business, or a related field.
- 4+ years of experience in lifecycle, CRM, or email marketing — ideally within luxury, hospitality, or tech.
- Strong understanding of marketing automation platforms; experience with Braze preferred.
- Proficiency in data analysis with experience using tools like Looker and MixPanel.
- Excellent project management skills with the ability to manage multiple initiatives simultaneously.
- Exceptional copywriting and communication skills — both written and verbal — with a keen attention to detail and fluency in luxury brand messaging.
- Proven ability to build and manage a testing roadmap and translate results into actionable strategy.
- Demonstrated comfort using AI tools (e.g. Claude, ChatGPT) to accelerate marketing workflows — copywriting, segmentation, reporting, or campaign planning.
- Experience owning lifecycle measurement frameworks and presenting performance insights to senior stakeholders.
- Collaborative mindset with the ability to work cross-functionally in a fast-paced environment.
- A passion for exceptional dining experiences and a commitment to enhancing the Dorsia member experience.
Compensation:
Workplace Philosophy at Dorsia
At Dorsia, we believe that culture eats strategy. The best ideas in the world mean nothing without the right people around the table and the right chemistry between them. We are, unapologetically, a people-first organization.
In-Person Matters
We’re creating once-in-a-lifetime experiences for the most discerning audience in the world. That doesn’t happen over Zoom. It happens through collisions: a spark across a desk, a kitchen-side conversation that unlocks a partnership, the energy of ideas felt, not typed. That’s why in-office culture is non-negotiable at Dorsia.
Who We Hire
We don’t subscribe to check-the-box hiring. We hire for merit and mindset, which naturally creates a team with varied backgrounds. What unites us isn’t demographics, it’s a shared vision: to build the social operating system for the cultural vanguard.
Lifestyle Hours
We’re not a 9-to-5 company. Our lifestyle mirrors our members. Early flights, after-work events, and late-night sprints when the work demands it. But we love what we do, and we definitely love a good party.
High Performance Culture
Working at Dorsia isn’t for everyone—and that’s the point. Our culture is designed for builders, not passengers. We move fast, set ambitious standards, and expect people to rise to them. If you have the talent and the drive, this will be a ride to remember.
A Final Word
We’re building something special. It will take long hours and relentless effort. It’s not for everyone. For those with the metabolism, you’ll create something that changes how culture is lived. And that’s the kind of work worth your life’s energy.
Ready to apply?
Apply to Dorsia
About Us
Dorsia is at the forefront of hospitality-tech innovation, redefining how the world gains access to the most in-demand restaurants, events, and experiences. By fusing cutting-edge technology with the art of luxury hospitality, we empower our members to secure impossible-to-get reservations while providing operators with unprecedented levels of control, visibility, and revenue optimization.
As a fast-growing startup backed by over $50M from top-tier investors including Index Ventures, along with strategic industry partners such as Major Food Group (Carbone, Torrisi, etc.), Groot Hospitality (Casadonna, Papi Steak, etc.), and Gracious Hospitality (COTE, Coqodaq, etc.), we are rapidly expanding our footprint and reshaping the global hospitality landscape with proven expertise. We're adding exceptional talent to drive our next phase of growth, and that's where you come in.
About the Role
Dorsia is seeking a design-forward, prototype-minded Design Intern to support product and brand design initiatives across mobile, web, and marketing surfaces during Summer 2026. This role sits at the intersection of visual craft and product thinking — contributing to live features, interaction experiments, and design systems that shape how members and partners experience Dorsia.
This is an ideal opportunity for someone who moves quickly from concept to working prototype, has strong visual fundamentals, and is genuinely excited about the overlap between premium brand execution and product innovation.
What You'll Do
Product & Interaction Design
- Contribute to product design across mobile and web surfaces, supporting feature launches and UX improvements that affect the core member experience
- Rapidly prototype new features and flows in Figma, Framer, or lightweight front-end tools (React/HTML/CSS) to surface testable concepts quickly
- Build interactive demos and "vibe coding" experiments for internal review and early user feedback
- Create high-fidelity UI mockups and micro-interaction concepts that reflect Dorsia's premium positioning
Design System & Visual Identity
- Assist in evolving and maintaining Dorsia's design system — components, tokens, and motion principles
- Ensure visual consistency across product and brand touchpoints, applying Dorsia's identity with taste and precision
- Conduct competitive research and synthesize insights into fast design iterations
Brand & Marketing Design
- Develop marketing and launch assets across social, email, landing pages, and campaign visuals
- Support design execution for member communications, editorial content, and partner-facing materials
- Collaborate with Marketing and Editorial to deliver production-ready assets on tight timelines
Cross-Functional Collaboration
- Partner closely with Product and Engineering on design handoffs and implementation — ensuring what gets built matches what was designed
- Support rapid experimentation cycles to validate UX hypotheses across the product
The Winning Recipe
- Currently pursuing a Bachelor's degree in Graphic Design, Visual Communication, Human-Computer Interaction, Computer Science, or a related field (rising junior/senior preferred)
- Strong visual design fundamentals — typography, spacing, hierarchy, color systems — with a portfolio that demonstrates range across product and/or brand contexts
- Proficiency in Figma, including components, auto-layout, and prototyping
- Comfort with interactive tooling — basic HTML/CSS/React is a meaningful plus; familiarity with Framer or similar prototyping environments is welcome
- Genuine interest in vibe coding and building scrappy live prototypes to test ideas quickly
- Solid understanding of UX principles and mobile-first product thinking
- Strong taste level aligned with premium and luxury brands — you know the difference between clean and cold, elevated and unapproachable
- Ability to move from concept to prototype to iteration without losing quality along the way
- Passion for hospitality, luxury consumer experience, and the digital products that power them
Nice to Have
- Portfolio with product design, interaction design, or brand work demonstrating visual discipline and range
- Experience building or contributing to a design system
- Familiarity with motion design or micro-interaction principles
- Exposure to design research, usability testing, or UX writing
Workplace Philosophy at Dorsia
At Dorsia, we believe that culture eats strategy. The best ideas in the world mean nothing without the right people around the table and the right chemistry between them. We are, unapologetically, a people-first organization.
In-Person Matters
We’re creating once-in-a-lifetime experiences for the most discerning audience in the world. That doesn’t happen over Zoom. It happens through collisions: a spark across a desk, a kitchen-side conversation that unlocks a partnership, the energy of ideas felt, not typed. That’s why in-office culture is non-negotiable at Dorsia.
Who We Hire
We don’t subscribe to check-the-box hiring. We hire for merit and mindset, which naturally creates a team with varied backgrounds. What unites us isn’t demographics, it’s a shared vision: to build the social operating system for the cultural vanguard.
Lifestyle Hours
We’re not a 9-to-5 company. Our lifestyle mirrors our members. Early flights, after-work events, and late-night sprints when the work demands it. But we love what we do, and we definitely love a good party.
High Performance Culture
Working at Dorsia isn’t for everyone—and that’s the point. Our culture is designed for builders, not passengers. We move fast, set ambitious standards, and expect people to rise to them. If you have the talent and the drive, this will be a ride to remember.
A Final Word
We’re building something special. It will take long hours and relentless effort. It’s not for everyone. For those with the metabolism, you’ll create something that changes how culture is lived. And that’s the kind of work worth your life’s energy.
Ready to apply?
Apply to Dorsia
About Us
Dorsia is at the forefront of hospitality-tech innovation, redefining how the world gains access to the most in-demand restaurants, events, and experiences. By fusing cutting-edge technology with the art of luxury hospitality, we empower our members to secure impossible-to-get reservations while providing operators with unprecedented levels of control, visibility, and revenue optimization.
As a fast-growing startup backed by over $50M from top-tier investors including Index Ventures, along with strategic industry partners such as Major Food Group (Carbone, Torrisi, etc.), Groot Hospitality (Casadonna, Papi Steak, etc.), and Gracious Hospitality (COTE, Coqodaq, etc.), we are rapidly expanding our footprint and reshaping the global hospitality landscape with proven expertise. We’re adding exceptional talent to drive our next phase of growth, and that’s where you come in.
About the Role
Dorsia is seeking a Software Engineering Intern to contribute to initiatives across our core product platform and exploratory R&D efforts. In this role, you’ll work alongside Product and Design to help build, test, and iterate on features that support both member and partner experiences.
You’ll gain hands-on experience developing production systems, building prototypes, and collaborating within a fast-moving, high-growth environment. This is an ideal opportunity for someone eager to sharpen their technical skills while seeing firsthand how strong engineering execution powers product innovation and a premium user experience.
What You’ll Do
Software Development & Engineering Fundamentals
- Contribute to development tasks across Dorsia’s software stack
- Assist with implementation, testing, and maintenance of application features
- Participate in code reviews and engineering discussions
- Learn and apply best practices in software development
Product, Design & R&D Collaboration
- Collaborate with Product and Design partners on feature development or exploratory work
- Support prototyping, experimentation, and early-stage technical testing
- Contribute to technical documentation and exploratory analysis
The Winning Recipe
- Pursuing a Bachelor’s degree in Computer Science, Software Engineering, or related field (must have completed junior-level CS coursework)
- Foundational knowledge of software engineering principles
- Experience with at least one programming language (e.g., JavaScript, Python, Java)
- Experience using modern AI-assisted software development tools (e.g., Claude Code, OpenAI Codex, Cursor, GitHub Copilot, or similar)
- Strong problem-solving skills and technical curiosity
- Comfort working collaboratively across Engineering, Product, and Design
Workplace Philosophy at Dorsia
At Dorsia, we believe that culture eats strategy. The best ideas in the world mean nothing without the right people around the table and the right chemistry between them. We are, unapologetically, a people-first organization.
In-Person Matters
We’re creating once-in-a-lifetime experiences for the most discerning audience in the world. That doesn’t happen over Zoom. It happens through collisions: a spark across a desk, a kitchen-side conversation that unlocks a partnership, the energy of ideas felt, not typed. That’s why in-office culture is non-negotiable at Dorsia.
Who We Hire
We don’t subscribe to check-the-box hiring. We hire for merit and mindset, which naturally creates a team with varied backgrounds. What unites us isn’t demographics, it’s a shared vision: to build the social operating system for the cultural vanguard.
Lifestyle Hours
We’re not a 9-to-5 company. Our lifestyle mirrors our members. Early flights, after-work events, and late-night sprints when the work demands it. But we love what we do, and we definitely love a good party.
High Performance Culture
Working at Dorsia isn’t for everyone—and that’s the point. Our culture is designed for builders, not passengers. We move fast, set ambitious standards, and expect people to rise to them. If you have the talent and the drive, this will be a ride to remember.
A Final Word
We’re building something special. It will take long hours and relentless effort. It’s not for everyone. For those with the metabolism, you’ll create something that changes how culture is lived. And that’s the kind of work worth your life’s energy.
Ready to apply?
Apply to Dorsia
About Us
Dorsia is at the forefront of hospitality-tech innovation, redefining how the world gains access to the most in-demand restaurants, events, and experiences. By fusing cutting-edge technology with the art of luxury hospitality, we empower our members to secure impossible-to-get reservations while providing operators with unprecedented levels of control, visibility, and revenue optimization.
As a fast-growing startup backed by over $50M from top-tier investors including Index Ventures, along with strategic industry partners such as Major Food Group (Carbone, Torrisi, etc.), Groot Hospitality (Casadonna, Papi Steak, etc.), and Gracious Hospitality (COTE, Coqodaq, etc.), we are rapidly expanding our footprint and reshaping the global hospitality landscape with proven expertise. We’re adding exceptional talent to drive our next phase of growth, and that’s where you come in.
About the Role
Dorsia is seeking a Head of Sales & Partnerships to lead and scale our luxury sponsorship and partnership revenue function. This is a player-coach role: you’ll carry an individual quota while leading and mentoring a high-performing team of 2–3 sellers across digital media, experiential events, and integrated brand partnerships. In parallel, you will build the foundational systems, pipeline rigor, and team structure required to drive sustained growth.
This role is ideal for a strategic, hands-on sales leader who thrives in fast-paced environments, excels at cross-channel storytelling, and is equally comfortable navigating digital ecosystems and IRL experiences. You will partner closely with our SVP of Strategic Growth, collaborate cross-functionally with Marketing and Events, and convert top-of-funnel strategic introductions into long-term, high-value brand partnerships.
What You’ll Do
Revenue Ownership & Deal Leadership
- Own and exceed individual and team revenue targets across Elomi’s portfolio (Dorsia, Surface Magazine, and The Supper Club)
- Lead strategic full-cycle deals from qualification through negotiation and close, while modeling best-in-class sales behavior and client management
- Build repeatable processes for high-touch, bespoke partnership sales
Pipeline & Forecasting Discipline
- Implement strong pipeline management, forecasting, and CRM rigor
- Establish clear deal stages, qualification criteria, and close plans
- Create visibility and accountability across the revenue org
Team Leadership & Development
- Manage and mentor a junior AE / Partnerships Associate supporting deal execution
- Create scalable operating rhythms (weekly pipeline reviews, account planning, etc.)
- Help define future hiring needs as the sales org grows
Strategic Collaboration
- Partner closely with the SVP Strategic Growth on top accounts and executive closings
- Collaborate with events and marketing teams to align sponsorship inventory and storytelling
- Work with internal stakeholders to ensure partner success and renewal opportunities
Partnership Strategy & Market Positioning
- Help refine Dorsia’s partnership value proposition for luxury brands
- Identify new categories and target accounts for expansion
- Build long-term relationships with CMOs, brand directors, and luxury decision-makers
The Winning Recipe
- 5-7 years of experience in strategic partnerships, sponsorships, or enterprise sales
- A track record of closing $250K–$1M+ deals
- Experience selling into luxury brands, hospitality, media, experiential/events, or cultural platforms
- Comfortable working across multiple brands and adapting sales strategy to suit each audience and value proposition
- Confident with pipeline-building, cold outreach, closing, long-term client growth, and forecasting
- Organized, collaborative, and entrepreneurial
- Experienced with CRM tools (e.g., HubSpot, Salesforce)
- Ability to build process and structure in an early-stage environment
Compensation & Benefits
- Competitive salary tailored to experience and market (NYC or Miami)
- Equity
- Medical, dental, and vision insurance
- FSA
- 401(k)
- Flexible PTO
- In-office lunch three days a week
- Employee dining credits
- Access to One Medical, Teladoc, Talkspace, and Kindbody
- A fast-paced, design-forward culture rooted in taste, rigor, and ambition
Compensation:
Workplace Philosophy at Dorsia
At Dorsia, we believe that culture eats strategy. The best ideas in the world mean nothing without the right people around the table and the right chemistry between them. We are, unapologetically, a people-first organization.
In-Person Matters
We’re creating once-in-a-lifetime experiences for the most discerning audience in the world. That doesn’t happen over Zoom. It happens through collisions: a spark across a desk, a kitchen-side conversation that unlocks a partnership, the energy of ideas felt, not typed. That’s why in-office culture is non-negotiable at Dorsia.
Who We Hire
We don’t subscribe to check-the-box hiring. We hire for merit and mindset, which naturally creates a team with varied backgrounds. What unites us isn’t demographics, it’s a shared vision: to build the social operating system for the cultural vanguard.
Lifestyle Hours
We’re not a 9-to-5 company. Our lifestyle mirrors our members. Early flights, after-work events, and late-night sprints when the work demands it. But we love what we do, and we definitely love a good party.
High Performance Culture
Working at Dorsia isn’t for everyone—and that’s the point. Our culture is designed for builders, not passengers. We move fast, set ambitious standards, and expect people to rise to them. If you have the talent and the drive, this will be a ride to remember.
A Final Word
We’re building something special. It will take long hours and relentless effort. It’s not for everyone. For those with the metabolism, you’ll create something that changes how culture is lived. And that’s the kind of work worth your life’s energy.
Ready to apply?
Apply to Dorsia
About Us
Dorsia is at the forefront of hospitality-tech innovation, redefining how the world gains access to the most in-demand restaurants, events, and experiences. By fusing cutting-edge technology with the art of luxury hospitality, we empower our members to secure impossible-to-get reservations while providing operators with unprecedented levels of control, visibility, and revenue optimization.
As a fast-growing startup backed by $50M+ from top-tier investors including Index Ventures, alongside strategic partners such as Major Food Group (Carbone, Torrisi), Groot Hospitality (Casadonna, Papi Steak), and Gracious Hospitality (COTE, Coqodaq), we’re rapidly expanding our footprint and building the systems that will power our next phase of growth.
About the Role
We’re looking for a Product Engineer, Growth to join our Growth team. This is a full-stack engineering role for someone who is deeply interested in sales, go-to-market strategy, and revenue systems.
You’ll build and own internal and customer-facing products that sit directly in the GTM motion—tools used by Sales, Partnerships, and Growth to source, qualify, convert, and expand revenue. You’ll work across a modern full-stack environment (PHP/Laravel, Python, TypeScript, Next.js), partnering closely with Sales and Product to turn effective GTM tactics into scalable, well-designed software.
This role is ideal for an engineer who wants to operate close to the business, ship fast, talk to users daily, and see their work directly impact revenue.
What You’ll Do
- Ship production full-stack code across internal tools, GTM systems, and customer-facing surfaces
- Design and build products that power the sales and partnerships motion—from lead sourcing to deal execution and expansion
- Identify friction across the GTM funnel and ship high-leverage solutions that remove it
- Partner closely with Sales and Growth to translate real workflows into intuitive, scalable software
- Build and iterate on AI-powered workflows for enrichment, qualification, personalization, and follow-up
- Instrument systems to create visibility into performance, usage, and revenue impact
- Test new GTM features and provide direct feedback to Product and Engineering teams
- Document systems and patterns so what works once can scale across teams
The Winning Recipe
- Have shipped production software used by real users
- Have 4+ years of full-stack engineering experience
- Enjoy operating close to sales, revenue, and customer feedback loops
- Have experience working with AI models and APIs (OpenAI, Anthropic, or similar)
- Think like a product engineer: you care about UX, outcomes, and adoption—not just code
- Are comfortable working across a modern full-stack environment (e.g. PHP/Laravel, Python, TypeScript, Next.js)
- Are curious about how businesses grow and motivated by measurable impact
Bonus If You
- Have built AI agents or multi-step workflows that run reliably in production
- Have automated manual or repetitive business processes with software or AI
- Have experience working with modern GTM stacks (CRM, enrichment, sequencing, analytics)
- Have built internal tools that scaled across multiple teams
- Have shared technical thinking through writing, demos, or talks
Compensation & Benefits:
- Competitive salary tailored to your experience and the market
- Equity
- Flexible PTO
- Medical, dental and vision insurance
- 401(k)
- FSA
- Commuter benefits
- Access to One Medical, Teladoc, Talkspace, Kindbody
- In-office lunch 3 days a week
- Employee Dining Credits
Compensation:
Workplace Philosophy at Dorsia
At Dorsia, we believe that culture eats strategy. The best ideas in the world mean nothing without the right people around the table and the right chemistry between them. We are, unapologetically, a people-first organization.
In-Person Matters
We’re creating once-in-a-lifetime experiences for the most discerning audience in the world. That doesn’t happen over Zoom. It happens through collisions: a spark across a desk, a kitchen-side conversation that unlocks a partnership, the energy of ideas felt, not typed. That’s why in-office culture is non-negotiable at Dorsia.
Who We Hire
We don’t subscribe to check-the-box hiring. We hire for merit and mindset, which naturally creates a team with varied backgrounds. What unites us isn’t demographics, it’s a shared vision: to build the social operating system for the cultural vanguard.
Lifestyle Hours
We’re not a 9-to-5 company. Our lifestyle mirrors our members. Early flights, after-work events, and late-night sprints when the work demands it. But we love what we do, and we definitely love a good party.
High Performance Culture
Working at Dorsia isn’t for everyone—and that’s the point. Our culture is designed for builders, not passengers. We move fast, set ambitious standards, and expect people to rise to them. If you have the talent and the drive, this will be a ride to remember.
A Final Word
We’re building something special. It will take long hours and relentless effort. It’s not for everyone. For those with the metabolism, you’ll create something that changes how culture is lived. And that’s the kind of work worth your life’s energy.
Ready to apply?
Apply to Dorsia
About Us
Dorsia is at the forefront of hospitality-tech innovation, redefining how the world gains access to the most in-demand restaurants, events, and experiences. By fusing cutting-edge technology with the art of luxury hospitality, we empower our members to secure impossible-to-get reservations while providing operators with unprecedented levels of control, visibility, and revenue optimization.
As a fast-growing startup backed by over $50M from top-tier investors including Index Ventures, along with strategic industry partners such as Major Food Group (Carbone, Torissi, etc.), Groot Hospitality (Casadonna, Papi Steak, etc.), and Gracious Hospitality (COTE, Coqodaq, etc.), we are rapidly expanding our footprint and reshaping the global hospitality landscape with proven expertise. We’re adding exceptional talent to drive our next phase of growth, and that’s where you come in.
About the Role
We’re hiring a Product Engineer to join our nimble, high-impact team. As a generalist, you’ll work across the stack—shipping core product features, scaling systems, and improving the user experience. You’ll use cutting-edge tools, including AI-powered development environments, cloud-native platforms, and fast feedback loops to accelerate delivery and improve quality.
What You’ll Do
- Build Full Stack Features: Architect, implement, and ship production code across mobile (React Native), backend (PHP/TypeScript), and infrastructure.
- Use AI to Accelerate Development: Leverage state of the art generative AI tools to prototype, debug, and automate faster.
- Contribute Across Surfaces: Tackle UI polish, system performance, backend logic, and operational tooling with equal enthusiasm.
- Collaborate Cross-Functionally: Work directly with design, product, and operations to define requirements and ship user-facing improvements.
- Own Quality & Maintainability: Write clean, testable code and help establish practices that keep the codebase healthy as we grow.
What You Bring
Must-Haves:
- 2-10 years of engineering experience, ideally with fast-moving product teams
- Experience building full stack apps with React, Typescript, and a server side language like PHP, Python or Ruby
- Familiarity with cloud services (AWS, Vercel, Cloudflare, etc.)
- Strong product sense and an eye for good UX
- Comfort using AI tools to boost productivity and reduce repetitive work
- High agency and ownership mindset—you ship and unblock yourself
- 5 days a week in our SoHo NYC office
Nice-to-Haves:
- Proficiency in React Native and mobile development workflows (Expo, OTA updates, etc.)
- Experience with mobile performance optimization and observability
- Familiarity with GraphQL and REST API design
- Background in hospitality, luxury, or marketplace products (bonus points)
- Comfort with SQL, Redis, and deployment workflow
Tech Stack Snapshot
- Frontend: React Native
- Backend: PHP (Laravel), TypeScript (Node), PostgreSQL, Redis
- Infra: AWS, Cloudflare, Vercel, Terraform, GitHub Actions
- Internal Tools: Retool, Metabase, Segment, dbt
Compensation & Benefits:
- Salary ranges are based on paying competitively for our size and stage. We determine our pay by considering skills and experience related to the role, location, and ensuring internal equity relative to other Dorsia employees
- Flexible PTO
- Medical, dental, and vision insurance
- FSA
- Commuter benefits
- Free membership to One Medical
- Teladoc
- Talkspace
- Kindbody
- 401(k)
- In-office lunch 3 days a week
- Employee Dining Credits
Compensation is based on your experience and the scope of the role. Final compensation is based on factors like experience, location, and internal equity. This role also includes equity and a full suite of benefits. Typical base salary ranges are:
-
Junior level: $100,000–$160,000
-
Mid level: $150,000–$200,000
-
Senior level: $190,000–$250,000
Compensation:
Workplace Philosophy at Dorsia
At Dorsia, we believe that culture eats strategy. The best ideas in the world mean nothing without the right people around the table and the right chemistry between them. We are, unapologetically, a people-first organization.
In-Person Matters
We’re creating once-in-a-lifetime experiences for the most discerning audience in the world. That doesn’t happen over Zoom. It happens through collisions: a spark across a desk, a kitchen-side conversation that unlocks a partnership, the energy of ideas felt, not typed. That’s why in-office culture is non-negotiable at Dorsia.
Who We Hire
We don’t subscribe to check-the-box hiring. We hire for merit and mindset, which naturally creates a team with varied backgrounds. What unites us isn’t demographics, it’s a shared vision: to build the social operating system for the cultural vanguard.
Lifestyle Hours
We’re not a 9-to-5 company. Our lifestyle mirrors our members. Early flights, after-work events, and late-night sprints when the work demands it. But we love what we do, and we definitely love a good party.
High Performance Culture
Working at Dorsia isn’t for everyone—and that’s the point. Our culture is designed for builders, not passengers. We move fast, set ambitious standards, and expect people to rise to them. If you have the talent and the drive, this will be a ride to remember.
A Final Word
We’re building something special. It will take long hours and relentless effort. It’s not for everyone. For those with the metabolism, you’ll create something that changes how culture is lived. And that’s the kind of work worth your life’s energy.
Ready to apply?
Apply to Dorsia
About Us
Dorsia is at the forefront of hospitality-tech innovation, redefining how the world gains access to the most in-demand restaurants, events, and experiences. By fusing cutting-edge technology with the art of luxury hospitality, we empower our members to secure impossible-to-get reservations while providing operators with unprecedented levels of control, visibility, and revenue optimization.
As a fast-growing startup backed by over $50M from top-tier investors including Index Ventures, along with strategic industry partners such as Major Food Group (Carbone, Torrisi, etc.), Groot Hospitality (Casadonna, Papi Steak, etc.), and Gracious Hospitality (COTE, Coqodaq, etc.), we are rapidly expanding our footprint and reshaping the global hospitality landscape with proven expertise. We’re adding exceptional talent to drive our next phase of growth, and that’s where you come in.
About the Role
The Brand Marketing Associate will own how Dorsia’s restaurant and hospitality partners are marketed across our ecosystem. This role builds repeatable frameworks for partner onboarding and launches, while acting as the connective tissue between partners, creative, product marketing, and lifecycle.
What You’ll Do
- Own restaurant and partner marketing playbooks, including onboarding, launches, and ongoing features
- Act as the primary marketing point of contact for hospitality partners
- Manage partner marketing narratives, expectations, and long-term relationships
- Own post-campaign recap decks and performance summaries for partners and internal stakeholders
- Create creative briefs and coordinate asset development with internal and external creative teams
- Maintain and own Dorsia’s cultural marketing calendar, including holidays, major cultural events, and hospitality-driven moments
- Identify relevant cultural trends and collaborate with marketing leadership on brand activation and storytelling opportunities
- Plan brand and partner marketing initiatives 30/60/90 days in advance to ensure proactive execution
- Own brand hygiene and consistency across marketing surfaces, including email banners, campaign lockups, and partner-facing materials
- Own and maintain the master marketing calendar across channels, campaigns, partners, and cultural moments.
- Collaborate with Product Marketing on in-app merchandising priorities for partner and cultural campaigns
- Partner with Lifecycle Marketing to ensure aligned and timely campaign distribution across channels
- Define influencer and creator strategy in collaboration with Social Strategy, ensuring alignment with brand and cultural moments
- Represent the Dorsia brand at select partner events, activations, and cultural moments to ensure strong brand presence and alignment
- Identify member acquisition opportunities tied to cultural moments, partner activations, and major events
- Partner with Product Marketing and Lifecycle Marketing to translate on-the-ground insights into GTM messaging and acquisition flows
- Track performance and continuously refine partner and cultural marketing frameworks
The Winning Recipe
- 4+ years of experience in brand, partner, or hospitality marketing
- Strong organizational skills and attention to detail
- Excellent taste and brand sensibility; experience in Luxury preferred
- Comfortable working cross-functionally and with external partners
- Passion for restaurants, culture, and hospitality
Compensation & Benefits:
- Competitive salary tailored to your experience and the market
- Equity
- Flexible PTO
- Medical, dental and vision insurance
- 401(k)
- FSA
- Commuter benefits
- Access to One Medical, Teladoc, Talkspace, Kindbody
- In-office lunch 3 days a week
- Employee Dining Credits
Compensation:
Workplace Philosophy at Dorsia
At Dorsia, we believe that culture eats strategy. The best ideas in the world mean nothing without the right people around the table and the right chemistry between them. We are, unapologetically, a people-first organization.
In-Person Matters
We’re creating once-in-a-lifetime experiences for the most discerning audience in the world. That doesn’t happen over Zoom. It happens through collisions: a spark across a desk, a kitchen-side conversation that unlocks a partnership, the energy of ideas felt, not typed. That’s why in-office culture is non-negotiable at Dorsia.
Who We Hire
We don’t subscribe to check-the-box hiring. We hire for merit and mindset, which naturally creates a team with varied backgrounds. What unites us isn’t demographics, it’s a shared vision: to build the social operating system for the cultural vanguard.
Lifestyle Hours
We’re not a 9-to-5 company. Our lifestyle mirrors our members. Early flights, after-work events, and late-night sprints when the work demands it. But we love what we do, and we definitely love a good party.
High Performance Culture
Working at Dorsia isn’t for everyone—and that’s the point. Our culture is designed for builders, not passengers. We move fast, set ambitious standards, and expect people to rise to them. If you have the talent and the drive, this will be a ride to remember.
A Final Word
We’re building something special. It will take long hours and relentless effort. It’s not for everyone. For those with the metabolism, you’ll create something that changes how culture is lived. And that’s the kind of work worth your life’s energy.
Ready to apply?
Apply to Dorsia
About Us
Dorsia is at the forefront of hospitality-tech innovation, redefining how the world gains access to the most in-demand restaurants, events, and experiences. By fusing cutting-edge technology with the art of luxury hospitality, we empower our members to secure impossible-to-get reservations while providing operators with unprecedented levels of control, visibility, and revenue optimization.
As a fast-growing startup backed by over $50M from top-tier investors including Index Ventures, along with strategic industry partners such as Major Food Group (Carbone, Torissi, etc.), Groot Hospitality (Casadonna, Papi Steak, etc.), and Gracious Hospitality (COTE, Coqodaq, etc.), we are rapidly expanding our footprint and reshaping the global hospitality landscape with proven expertise. We’re adding exceptional talent to drive our next phase of growth, and that’s where you come in.
About the Role
We’re looking for an experienced and strategic Senior Product Manager to lead the evolution of our core consumer application experience. This is a rare opportunity to drive high-impact initiatives that connect users with high-demand hospitality, focusing heavily on intuitive design and user flow excellence.
As a Senior Product Manager, you’ll own the product vision and roadmap for the primary user experience (UX/UI) of the Dorsia app from discovery and search, to reservation booking and post-dining flow. You’ll collaborate closely with engineering, design, data, and operations teams to deliver seamless, beautiful, and high-performing features. Your mission is centered in making Dorsia’s app the most enjoyable and effortless way for our users to access and manage exceptional dining and coveted experiences.
The ideal candidate will have an impeccable product sense, a deep obsession with user-centric design, and demonstrated experience managing consumer-facing mobile products. You will succeed in this role if you thrive in a fast-paced, high-ownership environment where designing for delight is a core focus.
What You’ll Do
Product Leadership & Strategy
- Own the end-to-end product strategy and roadmap for the core consumer app experience (mobile-first).
- Define product vision, KPIs (e.g., MAU, key funnel conversion rates, time-to-value), and success metrics aligned with user satisfaction and booking volume.
- Champion the user experience, driving feature development and optimization that enhances usability, accessibility, and app performance.
- Work with a cross-functional team to execute roadmap items with precision, speed, and quality.
User Experience & Design Flow
- Deeply audit and optimize critical user flows, including restaurant discovery, search filtering, reservation booking, and in-app communication.
- Partner closely with the design team to transform wireframes and prototypes into best-in-class features that adhere to modern mobile UX standards.
- Focus on reducing friction and increasing conversion at every touchpoint within the core app funnel.
Customer & Market Insight
- Immerse yourself in user behavior, sentiment, and needs using qualitative research (interviews, usability testing) and quantitative data (funnel analysis, heatmaps).
- Translate user feedback and insights into clear, actionable product requirements and prioritized features.
- Maintain a sharp awareness of competitor apps and emerging consumer mobile trends to keep Dorsia's experience cutting-edge.
Cross-Functional Excellence
- Be the connective tissue between Design, Engineering, Marketing, Data, and Operations, ensuring alignment on the consumer product vision.
- Own cross-team coordination, feature documentation, and launch readiness for all app updates.
Data-Driven Decision Making
- Partner closely with analytics to identify drop-off points, surface optimization opportunities, and track the impact of UX changes.
- Use tools like Mixpanel, Looker, and user session recordings to generate insights independently.
- Bring a strong hypothesis-driven mindset to every product decision, prioritizing experiments that improve the core user journey.
The Winning Recipe
Experience
- 5+ years in product management roles, with a proven track record of owning core consumer mobile app surfaces end-to-end.
- Deep expertise in UX/UI design principles, information architecture, and mobile development ecosystems (iOS/Android).
- Experience leading 0→1 launches and iterating on mature product surfaces in a high-volume consumer environment.
Skills
- Fluency in modern software development processes and comfort working with design and engineering teams to deliver high-quality, pixel-perfect experiences.
- Advanced analytical skills: ability to query, model, and interpret data using SQL and behavioral analytics tools.
- Excellent communication and storytelling skills–able to articulate complex UX challenges and inspire alignment toward a solution.
- Strong product intuition backed by rigorous user research and usability testing.
Traits
- Builder’s mindset with a bias for action and a relentless focus on the user.
- Strategic thinker with deep customer empathy and an exceptional attention to detail in visual and interaction design.
- Comfortable with ambiguity and rapid iteration based on user feedback.
- Passionate about food, hospitality, and creating magic through intuitive mobile technology.
Compensation & Benefits
- Competitive salary tailored to your experience and the NYC market
- Equity
- Full suite of benefits including medical, dental, vision, and FSA
- 401(k) plan
- Flexible PTO
- In-office lunch three times a week
- Employee dining credits
- One Medical membership, Teladoc, Talkspace, Kindbody access
- A fast-paced, design-forward culture that values taste and ambition
Compensation:
Workplace Philosophy at Dorsia
At Dorsia, we believe that culture eats strategy. The best ideas in the world mean nothing without the right people around the table and the right chemistry between them. We are, unapologetically, a people-first organization.
In-Person Matters
We’re creating once-in-a-lifetime experiences for the most discerning audience in the world. That doesn’t happen over Zoom. It happens through collisions: a spark across a desk, a kitchen-side conversation that unlocks a partnership, the energy of ideas felt, not typed. That’s why in-office culture is non-negotiable at Dorsia.
Who We Hire
We don’t subscribe to check-the-box hiring. We hire for merit and mindset, which naturally creates a team with varied backgrounds. What unites us isn’t demographics, it’s a shared vision: to build the social operating system for the cultural vanguard.
Lifestyle Hours
We’re not a 9-to-5 company. Our lifestyle mirrors our members. Early flights, after-work events, and late-night sprints when the work demands it. But we love what we do, and we definitely love a good party.
High Performance Culture
Working at Dorsia isn’t for everyone—and that’s the point. Our culture is designed for builders, not passengers. We move fast, set ambitious standards, and expect people to rise to them. If you have the talent and the drive, this will be a ride to remember.
A Final Word
We’re building something special. It will take long hours and relentless effort. It’s not for everyone. For those with the metabolism, you’ll create something that changes how culture is lived. And that’s the kind of work worth your life’s energy.
Ready to apply?
Apply to Dorsia
About Us
Dorsia is at the forefront of hospitality-tech innovation, redefining how the world gains access to the most in-demand restaurants, events, and experiences. By fusing cutting-edge technology with the art of luxury hospitality, we empower our members to secure impossible-to-get reservations while providing operators with unprecedented levels of control, visibility, and revenue optimization.
As a fast-growing startup backed by over $50M from top-tier investors including Index Ventures, along with strategic industry partners such as Major Food Group (Carbone, Torrisi, etc.), Groot Hospitality (Casadonna, Papi Steak, etc.), and Gracious Hospitality (COTE, Coqodaq, etc.), we are rapidly expanding our footprint and reshaping the global hospitality landscape with proven expertise. We’re adding exceptional talent to drive our next phase of growth, and that’s where you come in.
About the Role
The Event Manager will own the end-to-end production of Dorsia’s large-scale events, working closely with internal teams and external production partners to bring ambitious concepts to life. This role is responsible for translating creative vision into flawless execution—overseeing timelines, budgets, vendors, and on-the-ground operations.
You’ll serve as the connective tissue between Brand, Partnerships, Membership, and external production companies, ensuring every event meets Dorsia’s standards for quality, taste, and member experience.
What You’ll Do
Event Production & Execution
- Own end-to-end production for Dorsia events, from concept handoff through post-event wrap
- Lead execution of large-scale, multi-stakeholder events including brand moments, member events, and cultural partnerships
- Translate creative concepts and brand vision into detailed production plans, run-of-show documents, and timelines
- Oversee all on-site execution, including load-in, show flow, guest experience, and strike
Vendor & Production Partner Management
- Manage relationships with external production companies, vendors, and freelancers
- Scope, negotiate, and manage vendor contracts including AV, staging, lighting, fabrication, décor, staffing, security, and catering
- Ensure production partners deliver on scope, budget, timeline, and brand expectations
- Act as primary point of contact between Dorsia and external production teams
Budgeting & Operations
- Own event production budgets, tracking spend and ensuring alignment with financial goals
- Identify opportunities to scale production efficiently without compromising quality
- Manage production schedules, asset tracking, and logistics across multiple events
Cross-Functional Collaboration
- Partner with Brand Marketing, Partnerships, Membership, and Comms to align event goals and storytelling
- Work closely with internal creative teams to ensure physical environments reflect Dorsia’s aesthetic and tone
- Collaborate with Membership and Ops teams to ensure guest experience and hospitality execution are seamless
Experience & Quality Control
- Act as a steward of the Dorsia brand in physical spaces, ensuring events feel premium, intentional, and thoughtfully curated
- Anticipate risks and proactively problem-solve in fast-moving, high-pressure environments
- Own post-event recaps, learnings, and recommendations to continuously improve future executions
The Winning Recipe
- 6–10 years of experience in event production, experiential marketing, or live events
- Proven experience producing large-scale, high-production events with external vendors or agencies
- Exceptionally detail-oriented with strong project management skills
- Calm, decisive, and solutions-oriented under pressure
- Strong taste level and instinct for premium hospitality, culture, and brand environments
- Comfortable managing multiple workstreams and stakeholders simultaneously
- Willing to be hands-on—no task is too small when it comes to event execution
Skills & Experience
- Deep knowledge of event production workflows, vendor categories, and technical requirements
- Experience managing six-figure+ event budgets
- Strong negotiation and vendor management skills
- Excellent communication and stakeholder management abilities
- Familiarity with production timelines, permits, insurance, and venue requirements
- NYC-based with flexibility to travel as needed
Compensation & Benefits:
- Competitive salary tailored to your experience and the market
- Equity
- Flexible PTO
- Medical, dental and vision insurance
- 401(k)
- FSA
- Commuter benefits
- Access to One Medical, Teladoc, Talkspace, Kindbody
- In-office lunch 3 days a week
- Employee Dining Credits
Compensation:
Workplace Philosophy at Dorsia
At Dorsia, we believe that culture eats strategy. The best ideas in the world mean nothing without the right people around the table and the right chemistry between them. We are, unapologetically, a people-first organization.
In-Person Matters
We’re creating once-in-a-lifetime experiences for the most discerning audience in the world. That doesn’t happen over Zoom. It happens through collisions: a spark across a desk, a kitchen-side conversation that unlocks a partnership, the energy of ideas felt, not typed. That’s why in-office culture is non-negotiable at Dorsia.
Who We Hire
We don’t subscribe to check-the-box hiring. We hire for merit and mindset, which naturally creates a team with varied backgrounds. What unites us isn’t demographics, it’s a shared vision: to build the social operating system for the cultural vanguard.
Lifestyle Hours
We’re not a 9-to-5 company. Our lifestyle mirrors our members. Early flights, after-work events, and late-night sprints when the work demands it. But we love what we do, and we definitely love a good party.
High Performance Culture
Working at Dorsia isn’t for everyone—and that’s the point. Our culture is designed for builders, not passengers. We move fast, set ambitious standards, and expect people to rise to them. If you have the talent and the drive, this will be a ride to remember.
A Final Word
We’re building something special. It will take long hours and relentless effort. It’s not for everyone. For those with the metabolism, you’ll create something that changes how culture is lived. And that’s the kind of work worth your life’s energy.
Ready to apply?
Apply to Dorsia
About Us
Dorsia is at the forefront of hospitality-tech innovation, redefining how the world gains access to the most in-demand restaurants, events, and experiences. By fusing cutting-edge technology with the art of luxury hospitality, we empower our members to secure impossible-to-get reservations while providing operators with unprecedented levels of control, visibility, and revenue optimization.
As a fast-growing startup backed by over $50M from top-tier investors including Index Ventures, along with strategic industry partners such as Major Food Group (Carbone, Torissi, etc.), Groot Hospitality (Casadonna, Papi Steak, etc.), and Gracious Hospitality (COTE, Coqodaq, etc.), we are rapidly expanding our footprint and reshaping the global hospitality landscape with proven expertise. We’re adding exceptional talent to drive our next phase of growth, and that’s where you come in.
About the Role
Dorsia is seeking a Senior Product Designer to help define the future of our digital product experience. This role is for a seasoned designer who combines exceptional craft with strategic thinking and cross-functional leadership.
As a Senior Product Designer, you will own significant product initiatives end-to-end, help shape product vision, and raise the bar for design quality across the organization. You’ll partner closely with product, engineering, and leadership to deliver intuitive, elegant, and high-impact experiences that resonate with a discerning, high-end audience.
Your work will span interaction design, systems thinking, and experience design, grounded in a user-centered process that balances member needs, business goals, and technical realities.
What You’ll Do
Craft
- Deliver designs that are refined, thoughtful, and scalable, balancing usability, performance, and luxury aesthetics
- Create high-quality, well-documented design solutions that are buildable and durable over time
- Maintain a strong understanding of business objectives, data, and engineering constraints to deliver meaningful member value
Scope & Ownership
- Own complex design problems from early discovery through launch and iteration
- Lead design execution for major product initiatives while contributing to broader product strategy and roadmap discussions
- Translate ambiguous business and user needs into clear, cohesive, and scalable design solutions
Process
- Build a deep understanding of members through research, data, and usability testing
- Lead the end-to-end design process, from concept through high-fidelity execution
- Collaborate closely with Product Managers and Engineering leads to ensure design intent is clearly communicated and implemented
- Design at the appropriate level of fidelity and exercise strong judgment when making tradeoffs
Systems & Quality
- Drive the evolution of Dorsia’s design system to ensure consistency, scalability, and efficiency across the product
- Advocate for high craft standards, accessibility, and user-centered design across the organization
Communication & Collaboration
- Communicate design work and rationale clearly to cross-functional stakeholders and leadership
- Proactively collaborate with peers, facilitate design discussions, and incorporate feedback from diverse perspectives
- Build strong, trusting relationships across product, engineering, and growth teams
The Winning Recipe
- 5+ years of experience designing consumer-facing digital products, with a strong focus on mobile
- A portfolio demonstrating high-quality UI and UX work, strong design judgment, and end-to-end ownership
- Expert proficiency in Figma, including component libraries, design systems, and prototyping
- Strong foundation in UX principles, interaction design, information architecture, and visual design
- Demonstrated experience building, scaling, and maintaining design systems
- Experience using research and data to inform design decisions and measure impact
- Excellent communication skills and the ability to influence across disciplines
Preferred Experience
- Experience designing for luxury, high-end, hospitality, or lifestyle brands
- Familiarity with React Native or cross-platform mobile design considerations
- Experience working in a fast-paced startup or high-growth environment
- Familiarity with emerging AI-enabled design, development, and creative tools (e.g., Cursor, Figma MCP, Midjourney, Runway, or similar), and an interest in using them thoughtfully to enhance exploration, prototyping, and design quality.
Compensation & Benefits
- Competitive salary tailored to your experience and the NYC market
- Equity
- Full suite of benefits including medical, dental, vision, and FSA
- 401(k) plan
- Flexible PTO
- In-office lunch three times a week
- Employee dining credits
- One Medical membership, Teladoc, Talkspace, Kindbody access
- A fast-paced, design-forward culture that values taste and ambition
Compensation:
Workplace Philosophy at Dorsia
At Dorsia, we believe that culture eats strategy. The best ideas in the world mean nothing without the right people around the table and the right chemistry between them. We are, unapologetically, a people-first organization.
In-Person Matters
We’re creating once-in-a-lifetime experiences for the most discerning audience in the world. That doesn’t happen over Zoom. It happens through collisions: a spark across a desk, a kitchen-side conversation that unlocks a partnership, the energy of ideas felt, not typed. That’s why in-office culture is non-negotiable at Dorsia.
Who We Hire
We don’t subscribe to check-the-box hiring. We hire for merit and mindset, which naturally creates a team with varied backgrounds. What unites us isn’t demographics, it’s a shared vision: to build the social operating system for the cultural vanguard.
Lifestyle Hours
We’re not a 9-to-5 company. Our lifestyle mirrors our members. Early flights, after-work events, and late-night sprints when the work demands it. But we love what we do, and we definitely love a good party.
High Performance Culture
Working at Dorsia isn’t for everyone—and that’s the point. Our culture is designed for builders, not passengers. We move fast, set ambitious standards, and expect people to rise to them. If you have the talent and the drive, this will be a ride to remember.
A Final Word
We’re building something special. It will take long hours and relentless effort. It’s not for everyone. For those with the metabolism, you’ll create something that changes how culture is lived. And that’s the kind of work worth your life’s energy.
Ready to apply?
Apply to Dorsia