Deep Learning Jobs in Mexico City.
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Scale's Robotics business unit is dedicated to solving the data bottleneck in Physical AI across Robotics, Autonomous Vehicles, and Computer Vision. In this role, you'll be a key contributor building production systems for robotics data collection, model training pipelines, and evaluation infrastructure. You'll have the opportunity to own critical parts of our robotics platform, work directly with cutting-edge robotics and AV customers, and shape the future of embodied AI systems.
You Will:
- Own and architect large-scale data processing pipelines for robotics and autonomous vehicle datasets
- Build ML training and fine-tuning pipelines using Scale's robotics data
- Work across backend (Python, Node.js, C++), and frontend (React, TypeScript) stacks to build end-to-end solutions
- Develop tools and real-time systems for robotics data collection, teleoperation, model evaluation, data curation, and data annotation
- Interact directly with robotics and AV stakeholders to understand their technical needs and drive product development
- Design comprehensive monitoring and evaluation frameworks for robotics models and data quality
- Solving complex, late-stage industry challenges in concurrent and real-time robotic systems, with strict attention to timing constraints and data integrity. This often involves deep investigation, reviewing academic papers, and direct collaboration with robotics vendors
- Collaborate with ML engineers and researchers to bring robotics research into production
- Deliver features at high velocity while maintaining system reliability and performance
Ideally, You Have:
- 3+ years of high-proficiency software engineering experience, with a strong background in complex systems and the ability to independently research, analyze, and unblock hard technical problems.
- Strong programming skills in Python and TypeScript/Node.js for production systems
- Experience with React and modern frontend development for 3D interfaces
- Concurrent and real-time systems, with special attention to timing constraints
- Understanding of distributed systems, workflow orchestration, and cloud infrastructure (AWS, Temporal, Kubernetes, Docker)
- Experience with databases (MongoDB, PostgreSQL) and data processing at large scale
- Track record of working with cross-functional teams including ML engineers, researchers, and customers
- Strong communication skills and ability to operate with high autonomy
Nice to Haves:
- Experience with C++
- Experience with robotics hardware platforms (robotic arms, mobile robots, perception systems) with a focus on time synchronization
- Background in computer vision, SLAM, motion planning, or imitation learning
- Familiarity with autonomous vehicle data, lidar technologies, or 3D data processing
- Experience with ML model deployment and serving frameworks
- Knowledge of teleoperation systems (ALOHA, UMI, hand tracking) or VR interfaces
- Experience with workflow orchestration systems (Temporal, Airflow)
- Published research or open-source contributions in robotics or autonomous systems
PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us:
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.
We comply with the United States Department of Labor's Pay Transparency provision.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
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Apply to Scale AIAs Scale's product portfolio and customer base expand, we are seeking skilled Site Reliability Engineers to manage and maintain our physical infrastructure, including robot stations, servers, computers, and network installations. You will play a crucial role in ensuring our on-site technical facilities operate smoothly while coordinating resource usage and providing hands-on support to remote engineering teams.
These engineers will gain a deep understanding of our physical infrastructure and technical facilities, enabling them to effectively install, configure, and maintain critical systems when needed. A critical aspect of this role will be coordinating access to shared technical resources and serving as the on-site point of contact for remote engineers who need physical changes performed, transforming currently manual coordination processes into a more streamlined and efficient workflow.
You will:
- Install, configure, and maintain robot stations and related technical equipment on-site.
- Manage and maintain server infrastructure, workstations, and computing equipment in our facilities.
- Oversee network installations, including routers and cabling infrastructure.
- Coordinate access to technical facilities, maintaining schedules and ensuring orderly usage of shared resources.
- Establish and enforce safety protocols and usage guidelines for technical facilities.
- Provide hands-on support to remote engineers, performing physical changes and configurations as requested.
- Troubleshoot hardware, network, and connectivity issues, ensuring minimal disruption to operations.
- Document infrastructure configurations, changes, and maintenance procedures to ensure maintainability and knowledge transfer.
- Proactively identify maintenance needs and capacity constraints to prevent issues before they arise.
- Drive standardization and foster collaboration across different teams to achieve efficient facility usage.
Ideally you'd have:
- 5+ years of experience as an IT Technician, Field Engineer, Facilities Technician, or similar hands-on technical role.
- Proven track record of installing and maintaining server hardware and workstations.
- Experience configuring and troubleshooting network infrastructure and physical installation work.
- Experience coordinating shared resources or facilities, managing schedules and access.
- Familiarity with Linux, Windows and MacOS.
- Knowledge of Python/C++, scripting, and command line (cmd/bash) operations.
- Basic understanding of electrical systems for robot stations and equipment.
- Comfort with rapidly changing, fast-paced environments and a passion for finding solutions to complex physical infrastructure problems.
- Basic understanding of safety protocols and an eagerness to integrate them into facility operations.
- A hunger for learning new technologies, particularly in the realm of robotics and automated systems.
- Strong problem-solving, analytical, collaboration, and communication skills.
Nice to haves:
- Experience with robotics systems or automated equipment.
- Exposure to industrial charging systems or battery management systems.
- Prior experience in facility management or lab coordination.
PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us:
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.
We comply with the United States Department of Labor's Pay Transparency provision.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Ready to apply?
Apply to Scale AI
Database Engineer (Search Platform)
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Do work that matters.
At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity.
Our core values drive us in our important mission of keeping people safe & informed:
- We’re humans not robots
- Customers always come first
- We work better together
- Simplicity is our strength
- Our reputation is priceless
- Hard work pays off
As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand.
AlertMedia is looking for an experienced Database Engineer (Search Platform) with deep expertise in Elasticsearch at scale, relational databases (Postgres/MySQL), and modern search architectures including vector search, semantic search, hybrid search, and ranking strategies such as Reciprocal Rank Fusion (RRF).
This is a hands-on role focused on designing, operating, and evolving the data stores and search infrastructure that power AlertMedia’s real-time risk intelligence platform. You will play a critical role in how we index, query, rank, and retrieve signals across large-scale structured and unstructured datasets. We’re looking for someone who has built and operated production-grade search and database systems, understands distributed systems tradeoffs, and is comfortable owning complex data infrastructure end to end. We want you to shine by showing us real systems you’ve designed, clusters you’ve scaled, search architectures you’ve improved, and performance problems you’ve solved. We don’t do trick questions or whiteboard exercises.
Who you are:
You are a pragmatic database engineer who thrives in a collaborative environment and enjoys working on systems that operate at scale in the real world.
You have significant experience designing, tuning, and operating Elasticsearch clusters in production, including large datasets, high ingest rates, and low-latency search requirements. You understand shard allocation, index lifecycle management, query optimization, cluster scaling, replication, and performance tuning. You also have strong experience with relational databases like Postgres or MySQL, including schema design, indexing strategies, query planning, and operational best practices.
You care deeply about:
- Building resilient, observable, and scalable data infrastructure
- Search relevance, performance, and correctness
- Data modeling and storage design
- Operational excellence and production reliability
- Clean, maintainable infrastructure and automation
You are comfortable working in Python and SQL, have experience with AWS infrastructure, and enjoy improving systems continuously.
What you get to every day:
- Design, scale, and operate Elasticsearch clusters supporting large-scale ingest and low-latency query workloads
- Architect and optimize hybrid search systems, combining keyword search (BM25) with vector/semantic retrieval
- Implement and tune vector search, semantic search pipelines, and ranking strategies (e.g., RRF, rescoring, custom ranking logic)
- Improve indexing strategies, shard design, mappings, analyzers, and query performance
- Design and maintain relational database systems (Postgres/MySQL) supporting application and data workloads
- Partner with data engineering teams to ensure ingestion pipelines are optimized for search and database performance
- Monitor, troubleshoot, and optimize cluster health, capacity planning, scaling strategies, and cost efficiency
- Improve observability, alerting, backup/restore, disaster recovery, and operational best practices
- Contribute to architecture decisions around storage, indexing, retrieval, and relevance
- Operate in an Agile environment using tools like Git, JIRA, Jenkins, and Slack
- Help shape AlertMedia’s long-term data platform and search strategy
- Contribute to AlertMedia’s culture, values, and long-term technical vision
What you bring to the role:
- Bachelor’s degree in Computer Science, Engineering, or related field (preferred)
- 3-4+ years of experience in database engineering, search engineering, or backend data platform roles
- Expert level hands-on experience with Elasticsearch at scale (cluster design, tuning, scaling, and operations)
- Experience designing and implementing vector search, semantic retrieval, hybrid search, and ranking strategies such as RRF
- Experience with AWS or other cloud platforms (required)
- Solid experience with relational databases such as Postgres or MySQL, including schema design and query optimization
- Strong understanding of search relevance concepts (BM25, analyzers, scoring, boosting, rescoring)
- Experience with high-throughput ingest systems and indexing pipelines
- Proficiency in Python and SQL
- Strong organizational skills and ability to manage multiple pipelines and priorities
- Excellent written and verbal communication skills, with the ability to collaborate cross-functionally
- Ability and desire to work in a fast-paced, technically challenging environment
- English proficiency (written and oral) is required
Nice to Have
- Broader data engineering experience (data acquisition, ETL, streaming pipelines, Kafka/Kinesis/SQS)
- Experience with AI/ML pipelines, embeddings generation, or MLOps workflows
- Experience operating vector databases or ANN systems (FAISS, Milvus, OpenSearch vector, pgvector, etc.)
- Experience with large-scale data processing frameworks
- Please note: AlertMedia does not sponsor applicants for work visas.
Why you’ll love working at AlertMedia:
- Competitive Base Salary (Bi-monthly payroll)
- Annual Company Bonus
- 100% Employer-Paid Medical, Dental, and Vision Coverage
- Parental Leave Program
- Christmas Bonus (Aguinaldo)
- Generous Vacation and Holiday Policy
- Additional Vacation Bonus
- Monthly Work-from-Home Stipend
- All Necessary Equipment Provided: Laptop, monitor and accessories
- Recognition & Rewards: We celebrate wins big and small
- Language Immersion Program with employees spread out across the globe (English, Spanish, etc...depending on your interest)
- Continuous Learning & Growth: From mentorship and tech talks to personalized 1:1 career development sessions, we’re deeply committed to investing in your professional journey
- Award Winning Culture: We're proud to be recognized as a BEST WORKPLACE FOR 10 YEARS IN A ROW
- The Work & People: We’re passionate about the meaningful work we do—and even more grateful for the incredible people we get to do it with!
About AlertMedia:
AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses—including JetBlue, Coca-Cola Bottling, and Walmart—in more than 150 countries.
We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com.
Come join us in our mission to save lives and minimize loss through effective communication.
By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/
Ready to apply?
Apply to AlertMedia
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
The Driver Education team designs, develops, and launches learning experiences for Lyft drivers in the in-app Learning Center. Our content spans everything from safety features to tax season tips to five-star driving guidance, reaching hundreds of thousands of drivers across the US and Canada. We also partner closely with the Learning Platform product team to shape the features and functionality that support driver learning and our business goals.
We're looking for a creative, tech-savvy Learning Experience Designer who is passionate about adult learning at scale. You'll craft content that meets drivers' needs across their full lifecycle on the platform, supporting a diverse community with a wide range of learning styles, language preferences, and regional contexts. Strong writing, deep empathy for learners, and the ability to move quickly are essential.
Responsibilities:
- Write, maintain, and update driver learning content, primarily for our in-app Learning Center.
- Consistently evaluate and iterate on content and learning solutions to maintain high quality, strong behavioral and business impact, and scalability.
- Collaborate with subject matter experts to develop both an empathetic and data-driven understanding of drivers, their educational needs, and their barriers to success.
- Advise on technological learning solutions—both in-app and off-platform—to ensure drivers receive materials where and when they need them.
- Serve as a subject matter expert for andragogy, championing new learning approaches and measurement tools to ensure we provide a best-in-class educational experience for drivers.
- Partner with the creative team to ensure alignment with brand standards, tone, and voice.
- Support the team’s cross-functional partners by ensuring awareness of new content and contributing to marketing efforts that help drivers find new learning experiences.
- Contribute to measurement frameworks that help the team evaluate content success and inform future development.
Experience:
- 2–5 years of experience in instructional design or developing adult learning content.
- Expertise in designing, developing, planning, implementing, and assessing educational content to current industry and adult learning standards.
- Proven experience collaborating with subject matter experts and influencing cross-functional stakeholders without formal authority.
- Familiarity with adult education best practices and a current understanding of how they apply to mobile-first, self-directed learning environments.
- Excellent writing and editing skills, with the ability to adapt voice and tone for a diverse, global audience.
- Ability to work on multiple priorities in a fast-paced, dynamic environment.
- Compassionate, customer-centric mindset.
- Nice to Have
- Comfort using AI tools (such as Gemini or Claude) to support and accelerate content development workflows.
- Experience with content management systems or content models.
- Experience working with creative partners–visual designers, animators, or video producers.
Please submit your resume in English.
Ready to apply?
Apply to Lyft
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU'LL DO
As an Account Executive for the Central America LATAM region, you will be responsible for driving new business opportunities and managing relationships with key clients. You will work closely with marketing, product, and customer success teams to ensure that our clients achieve their engagement goals using the Braze platform.
Key responsibilities:
- Identify and pursue new business opportunities within the Central America LATAM market
- Build and maintain strong relationships with prospective and existing clients
- Conduct product demonstrations and presentations to showcase the value of Braze’s solutions
- Collaborate with the marketing team to develop targeted campaigns and strategies for the LATAM region
- Negotiate contracts and close deals to meet or exceed sales targets
- Provide feedback to the product team based on client needs and market trends
- Stay up-to-date with industry trends and the competitive landscape in the LATAM market
WHO YOU ARE
- Bachelor’s degree in Business, Marketing, or a related field
- 5+ years of experience in sales or account management, preferably in the MarTech or SaaS industry
- Proven track record of meeting or exceeding sales targets
- Strong understanding of customer engagement strategies and digital marketing
- Excellent communication and presentation skills in Spanish, English and Portuguese
- Ability to work independently and as part of a team in a fast-paced environment
- Willingness to travel as needed within the Central America LATAM region
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
AI Quality Analyst
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About the Team
The Quality Assurance team drives customer support insights to both our internal & BPO partner stakeholders, utilizing our quality assurance audit data as well as exciting new technologies in Conversational Intelligence AI. The team’s primary role will be to establish mechanisms to ensure our quality audits consistently provide insights that drive process improvements in our support experience.
About the Role
As a Senior Associate, Calibration Insights Analyst, you’ll be a key architect of calibration excellence across DoorDash Support. You will lead analytical deep dives to identify root causes of quality misalignment, investigate edge cases, and surface systemic opportunities to improve how our GenAI-powered QA systems operate.
You’ll collaborate closely with Model Calibration Specialists, the Performance Excellence team, and stakeholders across CXI to implement projects that improve agent performance, policy alignment, and customer outcomes. You’ll help maintain trust in our machine learning model’s QA outputs by ensuring our quality signals are precise, fair, and strategically useful.
This role requires comfort working with GPT/LLM-based systems and the ability to turn raw calibration data into insights that influence our long-term QA strategy.
You will report to the Supervisor Model Calibration Team (MCT) in our CXI QA organization. This role is hybrid and will require an in-office presence, typically 1 day per week, or as the business needs dictate.
You're excited about this opportunity because you will…
- Develop deep expertise in DoorDash’s QA systems and operational processes to guide meaningful calibration and KPI improvements across multiple lines of business.
- Assist with cross-functional projects by establishing success metrics, coordinating stakeholders, removing blockers, and clearly communicating progress toward goals.
- Conduct deep dives & root cause analyses (RCAs) on failure patterns, reversals, and edge cases to uncover inaccuracy trends/drivers.
- Create data models and dashboards to track calibration metrics, auditor accuracy, and sentiment/resolution trends.
- Partner with the Performance Excellence team and Support Operations stakeholders to translate calibration insights into QA strategy improvements.
We're excited about you because…
- You have a Bachelor’s degree or equivalent experience.
- You bring 4+ years in support operations, QA, trust & safety, or a similar customer-facing analytical role.
- You can communicate with customers, cross-functional partners, and senior leaders effectively.
- You enjoy the opportunity to think outside of the box. You can translate goals and blockers into relevant plans for the department.
- Produce recommendations and use data analysis and hypothesis testing to validate your findings.
- You’re passionate about identifying opportunities through operating at the lowest level of detail and using a first-principles approach to problem-solving.
- You're proficient in Microsoft and/or Google Suite.
- You have experience working with Conversational Intelligence, GPT-based tools, or QA signal models.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
We use Covey as part of our hiring and/or promotional process for jobs in certain locations.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144
To request a reasonable accommodation under applicable law or alternate selection process, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Mexico
Customer Experience Agent
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About the Role - Customer Experience Agent at DoorDash!
We’re looking to grow our Marketplace Live Operations team by leaps and bounds. Join DoorDash as a Marketplace Live Operations Representative to become an expert in addressing the most pressing needs and concerns of DoorDash’s thousands of partner merchants, customers, and dashers worldwide. You’ll be part of an exciting, rapidly-growing team designed to take our support to the next level. Representatives will report to the Marketplace Live Operations Supervisor.
Note: We are a 24 hour/365 day operation. An Agent will be assigned a schedule that may include evenings, weekends, or holidays. These schedules will be adjusted periodically to meet the needs of our business.
Job Highlights:
- Full-time position
- Weekly pay (every Friday)
- Direct contract with DoorDash
Compensation and Bonuses:
- Base salary: $15,000 MXN monthly
- Monthly wellness bonus: $1,000 MXN
- Monthly grocery vouchers: $1,000 MXN
- Performance bonus: Up to $3,750 MXN
Additional Benefits:
- Paid personal days in addition to legally mandated vacation days
- Work-from-home equipment provided
- Life insurance
- Aguinaldo: 15 days
- Savings fund: 10%
Social Security and Medical Coverage:
- IMSS
- Ambulance service: 5 free events
- Medical assistance at home: 2 free events, subsequent services at preferential costs
- 24/7 medical orientation: Free phone consultations year-round
- Psychological assistance: Free initial consultation, preferential rates for additional sessions
- Unlimited nutritional guidance: Available Monday-Saturday, 9:00 AM - 9:00 PM
- Home nursing services
- Dental assistance and vision care program
You're excited about this opportunity because you will...
- Handle three main channels: Inbound Calls, Chats, and Emails for DoorDash’s partner merchants, customers, and dashers worldwide while maintaining an outstanding experience in every interaction.
- Address time-sensitive issues, such as payments, account questions, driver issues, or troubleshooting with professionalism in a timely manner.
- Develop deep expertise in how DoorDash’s processes, systems, and resources work, and how to use them to drive positive outcomes
- Demonstrate effective communication skills and relationship-building.
- Excel at Quality! We want to be the best Customer Experience Company out there!
We're excited about you because...
- You have at least 1 year of experience troubleshooting customer issues using email, phone, and chat.
- You can speak fluent English and have above average technical fluency (typing speed of 40 WPM).
- You have experience in a fast-paced customer service role and are resilient in an ever-changing environment.
- You have effective written communication skills--including top-notch grammar, spelling, and the ability to write both formally and casually using DoorDash’s brand voice and tone.
- You are a highly-motivated individual that works well in a team environment.
- You are above average in technological fluency, including smartphone application navigation, computer function navigation, such as using hotkeys for copy/paste, opening multiple tabs, email
- You are customer-centric and you love helping people.
- You have high emotional intelligence and you are great at building relationships.
- You are very organized--you can juggle both issue resolution & concise communication.
- You have experience maintaining a high level of professionalism.
Why You’ll Love Working at DoorDash...
- We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
- We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.
- We are learning - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
- We are customer obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
- We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
- We offer great compensation
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
We use Covey as part of our hiring and/or promotional process for jobs in certain locations.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144
To request a reasonable accommodation under applicable law or alternate selection process, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Mexico
Customer Support Representative, Bilingual
Share this job
About the Role
We’re looking to grow our Marketplace Live Operations team by leaps and bounds. Join DoorDash as a Marketplace Live Operations Representative to become an expert in addressing the most pressing needs and concerns of DoorDash’s thousands of partner merchants, customers, and dashers worldwide. You’ll be part of an exciting, rapidly-growing team designed to take our support to the next level. Representatives will report to the Marketplace Live Operations Supervisor.
Note: We are a 24 hour/365 day operation. An Agent will be assigned a schedule that may include evenings, weekends, or holidays. These schedules will be adjusted periodically to meet the needs of our business.
Job Highlights:
- Full-time position
- Weekly pay (every Friday)
- Direct contract with DoorDash
Compensation and Bonuses:
- Base salary: $15,000 MXN monthly
- Monthly wellness bonus: $1,000 MXN
- Monthly grocery vouchers: $1,000 MXN
- Performance bonus: Up to $3,750 MXN
Additional Benefits:
- Paid personal days in addition to legally mandated vacation days
- Work-from-home equipment provided
- Life insurance
- Aguinaldo: 15 days
- Savings fund: 10%
Social Security and Medical Coverage:
- IMSS
- Ambulance service: 5 free events
- Medical assistance at home: 2 free events, subsequent services at preferential costs
- 24/7 medical orientation: Free phone consultations year-round
- Psychological assistance: Free initial consultation, preferential rates for additional sessions
- Unlimited nutritional guidance: Available Monday-Saturday, 9:00 AM - 9:00 PM
- Home nursing services
- Dental assistance and vision care program
You're excited about this opportunity because you will...
- Handle three main channels: Inbound Calls, Chats, and Emails for DoorDash’s partner merchants, customers, and dashers worldwide while maintaining an outstanding experience in every interaction.
- Address time-sensitive issues, such as payments, account questions, driver issues, or troubleshooting with professionalism in a timely manner.
- Develop deep expertise in how DoorDash’s processes, systems, and resources work, and how to use them to drive positive outcomes
- Demonstrate effective communication skills and relationship-building.
- Excel at Quality! We want to be the best Customer Experience Company out there!
We're excited about you because...
- You have at least 1 year of experience troubleshooting customer issues using email, phone, and chat.
- You can speak fluent English and have above average technical fluency (typing speed of 40 WPM).
- You have experience in a fast-paced customer service role and are resilient in an ever-changing environment.
- You have effective written communication skills--including top-notch grammar, spelling, and the ability to write both formally and casually using DoorDash’s brand voice and tone.
- You are a highly-motivated individual that works well in a team environment.
- You are above average in technological fluency, including smartphone application navigation, computer function navigation, such as using hotkeys for copy/paste, opening multiple tabs, email
- You are customer-centric and you love helping people.
- You have high emotional intelligence and you are great at building relationships.
- You are very organized--you can juggle both issue resolution & concise communication.
- You have experience maintaining a high level of professionalism.
Why You’ll Love Working at DoorDash...
- We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
- We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.
- We are learning - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
- We are customer obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
- We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
- We offer great compensation
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
We use Covey as part of our hiring and/or promotional process for jobs in certain locations.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144
To request a reasonable accommodation under applicable law or alternate selection process, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Mexico
Elite 0.5%
Share this job
About the Team
As one of DoorDash’s core teams, the Customer Experience Team ensures that when there are bumps in the last mile, there’s always someone there to help make things right. Our team manages DoorDash’s day-to-day customer operations, with the ultimate goal of growing the business by delivering on our promise of excellence and value. The team is responsible for supporting teammates with questions for phone calls and casework on a day-to-day basis to ensure appropriate workflows are used and finding solutions to ensure a stellar customer experience. Teammates can expect to use multiple means of communication to help educate our teammates which include but are not limited to Slack, Zoom and SME phone lines. The team is supporting all content and occupancy-related concerns a teammate has by following standard processes plus, escalating issues in which workflows do not exist.
About the Role
As an Elite 0.5% Customer Support Agent, you will be part of a team that consistently delivers a superior customer experience to our most discerning customers—VIP and Elite CX. This role requires a unique combination of empathy, adaptability, and strong problem-solving skills. You will interact with customers in real time, ensuring efficient, friction-free resolutions while maintaining a warm, personable tone that reflects our brand's values.
You will receive specialized training to support your development into an Elite agent, where you’ll learn best-in-class techniques for handling complex issues, improving customer satisfaction, and driving business results.
You’re excited about this opportunity because you will…
- Enjoy working cross-functionally across different departments to get issues resolved.
- Have a passion for guiding others to find solutions versus telling them the answer.
- Track and trend data that can be leveraged to improve the department’s performance by providing knowledge-based training
- Take ownership of complex cases and are empowered to find a resolution
- Help with occupancy by reviewing AUX codes to ensure efficient staffing throughout the day.
- Review teammate cases to identify opportunities for improvement
- Setting your peers up for success by sharing the end of shift reporting to arm them with trends for call drivers, known issues, or bugs plus any other necessary information.
- Untap your leadership potential by helping to guide and support others and build the skills for your own future development.
- Learn and stay up to date with correct processes, policies, and changes that will impact teammates and customers.
- Partner with stakeholders to improve our products, services, processes, and policies
- Develop deep expertise in how DoorDash’s processes, systems, and resources work, and how to use them to drive positive outcomes for our customers and agents
We’re excited about you because…
- Deliver Exceptional Experiences: You’ll be part of an exclusive Elite 0.5% Team dedicated to providing the highest level of service to our most valued customers—ensuring each interaction is empathetic, efficient, and exceeds expectations. Your work will directly impact customer satisfaction, fostering long-term loyalty and turning Elite CX into advocates for DoorDash.
- Grow Through Continuous Learning: You will receive specialized training, including our Elite Refresher Course, which equips you with proven techniques from top agents to refine your communication skills, problem-solving, and empathy. As you progress, you’ll engage in shadowing and coaching sessions, learning from the best in the business and applying those insights to make every customer feel heard and valued.
- Be Part of a High-Performance Team: The Elite 0.5% Team sets the gold standard for customer support, and you’ll collaborate with top agents to refine your skills and stay on the cutting edge of service excellence. By participating in roundtables and peer learning, you’ll continuously evolve as you share best practices and improve together.
- Make a Real Impact on KPIs: Your success in this role will directly contribute to DoorDash’s growth. By providing friction-free resolutions to Elite CX, you'll help boost DWR, reduce response times, and improve FCR, all of which directly impact revenue and customer retention.
- Shape the Elite CX Experience: This is not just about answering questions—it’s about making a lasting impression. You'll be empowered to create "Golden Chats" that showcase your ability to adapt to the unique needs of Elite CX, blending your skills and knowledge with a natural, authentic communication style.
- Elevate Your Career: As you consistently meet and exceed performance expectations, you’ll have the chance to grow in your role, whether that means taking on more complex cases or moving into leadership opportunities. This is a place where your willingness to learn and drive for excellence will be recognized and rewarded
Why You’ll Love Working at DoorDash
- We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
- We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.
- We are learners - Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
- We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
- We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
We offer great compensation packages and comprehensive health benefits.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
We use Covey as part of our hiring and/or promotional process for jobs in certain locations.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144
To request a reasonable accommodation under applicable law or alternate selection process, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Mexico
Global Advocate
Share this job
About the Team
As one of DoorDash’s core teams, the Customer Experience Team ensures that when there are bumps in the last mile, there’s always someone there to help make things right. Our team manages DoorDash’s day-to-day customer operations, with the ultimate goal of growing the business by delivering on our promise of excellence and value. The team is responsible for supporting teammates with questions for phone calls and casework on a day-to-day basis to ensure appropriate workflows are used and finding solutions to ensure a stellar customer experience. Teammates can expect to use multiple means of communication to help educate our teammates which include but are not limited to Slack, Zoom and SME phone lines. The team is supporting all content and occupancy-related concerns a teammate has by following standard processes plus, escalating issues in which workflows do not exist.
About the Role
As an Elite 0.5% Customer Support Agent, you will be part of a team that consistently delivers a superior customer experience to our most discerning customers—VIP and Elite CX. This role requires a unique combination of empathy, adaptability, and strong problem-solving skills. You will interact with customers in real time, ensuring efficient, friction-free resolutions while maintaining a warm, personable tone that reflects our brand's values.
You will receive specialized training to support your development into an Elite agent, where you’ll learn best-in-class techniques for handling complex issues, improving customer satisfaction, and driving business results.
You’re excited about this opportunity because you will…
- Enjoy working cross-functionally across different departments to get issues resolved.
- Have a passion for guiding others to find solutions versus telling them the answer.
- Track and trend data that can be leveraged to improve the department’s performance by providing knowledge-based training
- Take ownership of complex cases and are empowered to find a resolution
- Help with occupancy by reviewing AUX codes to ensure efficient staffing throughout the day.
- Review teammate cases to identify opportunities for improvement
- Setting your peers up for success by sharing the end of shift reporting to arm them with trends for call drivers, known issues, or bugs plus any other necessary information.
- Untap your leadership potential by helping to guide and support others and build the skills for your own future development.
- Learn and stay up to date with correct processes, policies, and changes that will impact teammates and customers.
- Partner with stakeholders to improve our products, services, processes, and policies
- Develop deep expertise in how DoorDash’s processes, systems, and resources work, and how to use them to drive positive outcomes for our customers and agents
We’re excited about you because…
- Deliver Exceptional Experiences: You’ll be part of an exclusive Elite 0.5% Team dedicated to providing the highest level of service to our most valued customers—ensuring each interaction is empathetic, efficient, and exceeds expectations. Your work will directly impact customer satisfaction, fostering long-term loyalty and turning Elite CX into advocates for DoorDash.
- Grow Through Continuous Learning: You will receive specialized training, including our Elite Refresher Course, which equips you with proven techniques from top agents to refine your communication skills, problem-solving, and empathy. As you progress, you’ll engage in shadowing and coaching sessions, learning from the best in the business and applying those insights to make every customer feel heard and valued.
- Be Part of a High-Performance Team: The Elite 0.5% Team sets the gold standard for customer support, and you’ll collaborate with top agents to refine your skills and stay on the cutting edge of service excellence. By participating in roundtables and peer learning, you’ll continuously evolve as you share best practices and improve together.
- Make a Real Impact on KPIs: Your success in this role will directly contribute to DoorDash’s growth. By providing friction-free resolutions to Elite CX, you'll help boost DWR, reduce response times, and improve FCR, all of which directly impact revenue and customer retention.
- Shape the Elite CX Experience: This is not just about answering questions—it’s about making a lasting impression. You'll be empowered to create "Golden Chats" that showcase your ability to adapt to the unique needs of Elite CX, blending your skills and knowledge with a natural, authentic communication style.
- Elevate Your Career: As you consistently meet and exceed performance expectations, you’ll have the chance to grow in your role, whether that means taking on more complex cases or moving into leadership opportunities. This is a place where your willingness to learn and drive for excellence will be recognized and rewarded
Why You’ll Love Working at DoorDash
- We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
- We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.
- We are learners - Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
- We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
- We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
We offer great compensation packages and comprehensive health benefits.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
We use Covey as part of our hiring and/or promotional process for jobs in certain locations.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144
To request a reasonable accommodation under applicable law or alternate selection process, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Mexico
Quality & Calibration Analyst (AI Focused)
Share this job
About the Team
The Quality Assurance team drives customer support insights to both our internal & BPO partner stakeholders, utilizing our quality assurance audit data as well as exciting new technologies in Conversational Intelligence AI. The team’s primary role will be to establish mechanisms to ensure our quality audits consistently provide insights that drive process improvements in our support experience.
About the Role
As a Senior Associate, Calibration Insights Analyst, you’ll be a key architect of calibration excellence across DoorDash Support. You will lead analytical deep dives to identify root causes of quality misalignment, investigate edge cases, and surface systemic opportunities to improve how our GenAI-powered QA systems operate.
You’ll collaborate closely with Model Calibration Specialists, the Performance Excellence team, and stakeholders across CXI to implement projects that improve agent performance, policy alignment, and customer outcomes. You’ll help maintain trust in our machine learning model’s QA outputs by ensuring our quality signals are precise, fair, and strategically useful.
This role requires comfort working with GPT/LLM-based systems and the ability to turn raw calibration data into insights that influence our long-term QA strategy.
You will report to the Supervisor Model Calibration Team (MCT) in our CXI QA organization. This role is hybrid and will require an in-office presence, typically 1 day per week, or as the business needs dictate.
You're excited about this opportunity because you will…
- Develop deep expertise in DoorDash’s QA systems and operational processes to guide meaningful calibration and KPI improvements across multiple lines of business.
- Assist with cross-functional projects by establishing success metrics, coordinating stakeholders, removing blockers, and clearly communicating progress toward goals.
- Conduct deep dives & root cause analyses (RCAs) on failure patterns, reversals, and edge cases to uncover inaccuracy trends/drivers.
- Create data models and dashboards to track calibration metrics, auditor accuracy, and sentiment/resolution trends.
- Partner with the Performance Excellence team and Support Operations stakeholders to translate calibration insights into QA strategy improvements.
We're excited about you because…
- You have a Bachelor’s degree or equivalent experience.
- You bring 4+ years in support operations, QA, trust & safety, or a similar customer-facing analytical role.
- You can communicate with customers, cross-functional partners, and senior leaders effectively.
- You enjoy the opportunity to think outside of the box. You can translate goals and blockers into relevant plans for the department.
- Produce recommendations and use data analysis and hypothesis testing to validate your findings.
- You’re passionate about identifying opportunities through operating at the lowest level of detail and using a first-principles approach to problem-solving.
- You're proficient in Microsoft and/or Google Suite.
- You have experience working with Conversational Intelligence, GPT-based tools, or QA signal models.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
We use Covey as part of our hiring and/or promotional process for jobs in certain locations.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144
To request a reasonable accommodation under applicable law or alternate selection process, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Mexico
Senior Associate, Calibration Insights
Share this job
About the Team
The Quality Assurance team drives customer support insights to both our internal & BPO partner stakeholders, utilizing our quality assurance audit data as well as exciting new technologies in Conversational Intelligence AI. The team’s primary role will be to establish mechanisms to ensure our quality audits consistently provide insights that drive process improvements in our support experience.
About the Role
As a Senior Associate, Calibration Insights Analyst, you’ll be a key architect of calibration excellence across DoorDash Support. You will lead analytical deep dives to identify root causes of quality misalignment, investigate edge cases, and surface systemic opportunities to improve how our GenAI-powered QA systems operate.
You’ll collaborate closely with Model Calibration Specialists, the Performance Excellence team, and stakeholders across CXI to implement projects that improve agent performance, policy alignment, and customer outcomes. You’ll help maintain trust in our machine learning model’s QA outputs by ensuring our quality signals are precise, fair, and strategically useful.
This role requires comfort working with GPT/LLM-based systems and the ability to turn raw calibration data into insights that influence our long-term QA strategy.
You will report to the Supervisor Model Calibration Team (MCT) in our CXI QA organization. This role is hybrid and will require an in-office presence, typically 1 day per week, or as the business needs dictate.
You're excited about this opportunity because you will…
- Develop deep expertise in DoorDash’s QA systems and operational processes to guide meaningful calibration and KPI improvements across multiple lines of business.
- Assist with cross-functional projects by establishing success metrics, coordinating stakeholders, removing blockers, and clearly communicating progress toward goals.
- Conduct deep dives & root cause analyses (RCAs) on failure patterns, reversals, and edge cases to uncover inaccuracy trends/drivers.
- Create data models and dashboards to track calibration metrics, auditor accuracy, and sentiment/resolution trends.
- Partner with the Performance Excellence team and Support Operations stakeholders to translate calibration insights into QA strategy improvements.
We're excited about you because…
- You have a Bachelor’s degree or equivalent experience.
- You bring 4+ years in support operations, QA, trust & safety, or a similar customer-facing analytical role.
- You can communicate with customers, cross-functional partners, and senior leaders effectively.
- You enjoy the opportunity to think outside of the box. You can translate goals and blockers into relevant plans for the department.
- Produce recommendations and use data analysis and hypothesis testing to validate your findings.
- You’re passionate about identifying opportunities through operating at the lowest level of detail and using a first-principles approach to problem-solving.
- You're proficient in Microsoft and/or Google Suite.
- You have experience working with Conversational Intelligence, GPT-based tools, or QA signal models.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
We use Covey as part of our hiring and/or promotional process for jobs in certain locations.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144
To request a reasonable accommodation under applicable law or alternate selection process, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Mexico
Sr Quality Insights Analyst
Share this job
About the Team
The Quality Assurance team drives customer support insights to both our internal & BPO partner stakeholders, utilizing our quality assurance audit data as well as exciting new technologies in Conversational Intelligence AI. The team’s primary role will be to establish mechanisms to ensure our quality audits consistently provide insights that drive process improvements in our support experience.
About the Role
As a Senior Associate, Calibration Insights Analyst, you’ll be a key architect of calibration excellence across DoorDash Support. You will lead analytical deep dives to identify root causes of quality misalignment, investigate edge cases, and surface systemic opportunities to improve how our GenAI-powered QA systems operate.
You’ll collaborate closely with Model Calibration Specialists, the Performance Excellence team, and stakeholders across CXI to implement projects that improve agent performance, policy alignment, and customer outcomes. You’ll help maintain trust in our machine learning model’s QA outputs by ensuring our quality signals are precise, fair, and strategically useful.
This role requires comfort working with GPT/LLM-based systems and the ability to turn raw calibration data into insights that influence our long-term QA strategy.
You will report to the Supervisor Model Calibration Team (MCT) in our CXI QA organization. This role is hybrid and will require an in-office presence, typically 1 day per week, or as the business needs dictate.
You're excited about this opportunity because you will…
- Develop deep expertise in DoorDash’s QA systems and operational processes to guide meaningful calibration and KPI improvements across multiple lines of business.
- Assist with cross-functional projects by establishing success metrics, coordinating stakeholders, removing blockers, and clearly communicating progress toward goals.
- Conduct deep dives & root cause analyses (RCAs) on failure patterns, reversals, and edge cases to uncover inaccuracy trends/drivers.
- Create data models and dashboards to track calibration metrics, auditor accuracy, and sentiment/resolution trends.
- Partner with the Performance Excellence team and Support Operations stakeholders to translate calibration insights into QA strategy improvements.
We're excited about you because…
- You have a Bachelor’s degree or equivalent experience.
- You bring 4+ years in support operations, QA, trust & safety, or a similar customer-facing analytical role.
- You can communicate with customers, cross-functional partners, and senior leaders effectively.
- You enjoy the opportunity to think outside of the box. You can translate goals and blockers into relevant plans for the department.
- Produce recommendations and use data analysis and hypothesis testing to validate your findings.
- You’re passionate about identifying opportunities through operating at the lowest level of detail and using a first-principles approach to problem-solving.
- You're proficient in Microsoft and/or Google Suite.
- You have experience working with Conversational Intelligence, GPT-based tools, or QA signal models.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
We use Covey as part of our hiring and/or promotional process for jobs in certain locations.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144
To request a reasonable accommodation under applicable law or alternate selection process, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Mexico
Senior Marketing Manager, Operations & Data Analytics (Maternity Leave Coverage for 9 months)
Share this job
About Teads
Teads is a leading omnichannel advertising platform focused on driving outcomes for brand and performance advertisers across screens. With a focus on meaningful business outcomes for branding and performance objectives, Teads drives value by leveraging predictive AI technology to connect quality media, beautiful brand creative, and context-driven addressability and measurement. Teads is directly partnered with more than 10,000 publishers and 20,000 advertisers globally. The company is headquartered in New York, New York with a global team of around 1,700 people in 30+ countries.
For more information, visit www.teads.com.
About the opportunity
At Teads, we believe marketing should be measurable, scalable, and built to drive real business impact. We’re a global team pushing the boundaries of digital advertising, combining creativity, technology, and data to shape the future of media.
We’re looking for a Senior Marketing Manager, Operations & Data Analytics (Maternity Leave Coverage for 9 months) to lead and evolve our global measurement ecosystem while ensuring our operations infrastructure runs smoothly and efficiently.
What will you do?
Reporting to the Global Head of Marketing Strategy & Operations, you will own the evolution of Teads’ global marketing measurement framework while maintaining and enhancing the operational backbone that enables it.
You’ll play a critical role in connecting activities to business outcomes, translating performance across brand, demand generation, product, ABM, and customer initiatives into a unified view of contribution to revenue and growth.
This role is ideal for someone who can both run complex operations and elevate measurement capabilities, making insights faster, clearer, and more actionable across the organization.
Marketing Measurement & Analytics
- Support the evolution of Teads’ global marketing measurement framework, connecting top-of-funnel activity to pipeline, revenue, and customer value - and partnering with tech teams’ to align and implement the infrastructure to make it possible
- SQL proficiency with hands-on experience querying and modeling data via dashboards on Looker Studio Pro / Looker.
- Explore ways to fetch data into BigQuery, map requirements and partners (e.g: Rivery, Funnel IO, Coupler, Extract) and guide discovery phase along with Data and Security
- Standardize KPIs’ definitions and create a shared measurement language across global marketingStandardize KPI definitions and drive alignment on a shared measurement language across the organization
- Improve attribution models and performance methodologies to better capture the impact of multi-touch, multi-channel programs
Reporting & Data Infrastructure
- Design, build and optimize scalable reporting systems and dashboards that serve as trusted sources of truth for marketing and GTM process
- Translate complex datasets into clear, decision-ready insights that influence investment, prioritization, and strategy
- Partner with Data, RevOps, and BI teams to strengthen data pipelines, tracking, and integration between marketing platforms and CRM
- Champion a culture of data-driven decision making across the marketing organization
Marketing Operations & Enablement
- Ensure the marketing operations ecosystem runs efficiently, enabling prioritization and continuity of marketing campaigns and projects
- Improve processes that accelerate reporting cycles and reduce friction, duplication and enable visibility on marketing activities across teams
- Identify operational gaps and implement scalable solutions that increase speed, accuracy, and visibility
What will you bring to the team?
- 5+ years of experience in marketing analytics, data analysis, marketing operations or a related field
- Strong expertise in BI tools (e.g., Looker) and working knowledge of SQL or advanced data environments.
- Experience with marketing tech stacks, including CRMs (Salesforce, Hubspot), automation platforms, and work management tools like Monday.com
- Deep understanding of attribution, data integrity, governance, and ROI measurement
- Proven ability to improve tracking frameworks, reporting reliability, and turn insights into action
- Strong cross-functional collaborator, able to align global teams around shared metrics
- Highly autonomous, proactive, and comfortable operating with ambiguity in a fast-paced environment
- Previous experience as data analyst, data-driven, set up KPIs
- Experience in ad tech, media, or digital marketing is a strong plus
- Fluent English mandatory
- You connect with our values:
- Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
- Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
- Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
- Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
- Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.
Please submit your CV in English.
Life at Teads
At Teads, we don’t just offer new roles - we blend creativity, technology, and data to shape the future of media. You’ll work with smart humans, meaningful brands, and cool tools, all while helping redefine how advertising works in a world that demands more transparency, better insights, and smarter strategies.
As a Teadster, you’ll play a critical role in shaping our future success in the region. Here’s why Teads stands out:
- We've merged two open internet category leaders—Outbrain and Teads—to create the ‘new’ Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web.
- As part of our team, you’ll thrive in a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning.
- Teads is committed to your success, offering the support, tools, and development opportunities you need to excel in your role.
Our company culture is welcoming, dynamic, diverse, global, and built on top performance.
Teads is an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment.
Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Employee Resource Groups – employee-led groups in which we debate topics and drive change: environmental, women empowerment, charitable initiatives to diversity, equity, and inclusion, you’ll be able to share your passions with likeminded people.
Ready to apply?
Apply to Teads
Senior Marketing Manager, Operations & Data Analytics (Maternity Leave Coverage for 9 months)
Share this job
About Teads
Teads is a leading omnichannel advertising platform focused on driving outcomes for brand and performance advertisers across screens. With a focus on meaningful business outcomes for branding and performance objectives, Teads drives value by leveraging predictive AI technology to connect quality media, beautiful brand creative, and context-driven addressability and measurement. Teads is directly partnered with more than 10,000 publishers and 20,000 advertisers globally. The company is headquartered in New York, New York with a global team of around 1,700 people in 30+ countries.
For more information, visit www.teads.com.
About the opportunity
At Teads, we believe marketing should be measurable, scalable, and built to drive real business impact. We’re a global team pushing the boundaries of digital advertising, combining creativity, technology, and data to shape the future of media.
We’re looking for a Senior Marketing Manager, Operations & Data Analytics (Maternity Leave Coverage for 9 months) to lead and evolve our global measurement ecosystem while ensuring our operations infrastructure runs smoothly and efficiently.
What will you do?
Reporting to the Global Head of Marketing Strategy & Operations, you will own the evolution of Teads’ global marketing measurement framework while maintaining and enhancing the operational backbone that enables it.
You’ll play a critical role in connecting activities to business outcomes, translating performance across brand, demand generation, product, ABM, and customer initiatives into a unified view of contribution to revenue and growth.
This role is ideal for someone who can both run complex operations and elevate measurement capabilities, making insights faster, clearer, and more actionable across the organization.
Marketing Measurement & Analytics
- Support the evolution of Teads’ global marketing measurement framework, connecting top-of-funnel activity to pipeline, revenue, and customer value - and partnering with tech teams’ to align and implement the infrastructure to make it possible
- SQL proficiency with hands-on experience querying and modeling data via dashboards on Looker Studio Pro / Looker.
- Explore ways to fetch data into BigQuery, map requirements and partners (e.g: Rivery, Funnel IO, Coupler, Extract) and guide discovery phase along with Data and Security
- Standardize KPIs’ definitions and create a shared measurement language across global marketingStandardize KPI definitions and drive alignment on a shared measurement language across the organization
- Improve attribution models and performance methodologies to better capture the impact of multi-touch, multi-channel programs
Reporting & Data Infrastructure
- Design, build and optimize scalable reporting systems and dashboards that serve as trusted sources of truth for marketing and GTM process
- Translate complex datasets into clear, decision-ready insights that influence investment, prioritization, and strategy
- Partner with Data, RevOps, and BI teams to strengthen data pipelines, tracking, and integration between marketing platforms and CRM
- Champion a culture of data-driven decision making across the marketing organization
Marketing Operations & Enablement
- Ensure the marketing operations ecosystem runs efficiently, enabling prioritization and continuity of marketing campaigns and projects
- Improve processes that accelerate reporting cycles and reduce friction, duplication and enable visibility on marketing activities across teams
- Identify operational gaps and implement scalable solutions that increase speed, accuracy, and visibility
What will you bring to the team?
- 5+ years of experience in marketing analytics, data analysis, marketing operations or a related field
- Strong expertise in BI tools (e.g., Looker) and working knowledge of SQL or advanced data environments.
- Experience with marketing tech stacks, including CRMs (Salesforce, Hubspot), automation platforms, and work management tools like Monday.com
- Deep understanding of attribution, data integrity, governance, and ROI measurement
- Proven ability to improve tracking frameworks, reporting reliability, and turn insights into action
- Strong cross-functional collaborator, able to align global teams around shared metrics
- Highly autonomous, proactive, and comfortable operating with ambiguity in a fast-paced environment
- Previous experience as data analyst, data-driven, set up KPIs
- Experience in ad tech, media, or digital marketing is a strong plus
- Fluent English mandatory
- You connect with our values:
- Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
- Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
- Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
- Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
- Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.
Please submit your CV in English.
Life at Teads
At Teads, we don’t just offer new roles - we blend creativity, technology, and data to shape the future of media. You’ll work with smart humans, meaningful brands, and cool tools, all while helping redefine how advertising works in a world that demands more transparency, better insights, and smarter strategies.
As a Teadster, you’ll play a critical role in shaping our future success in the region. Here’s why Teads stands out:
- We've merged two open internet category leaders—Outbrain and Teads—to create the ‘new’ Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web.
- As part of our team, you’ll thrive in a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning.
- Teads is committed to your success, offering the support, tools, and development opportunities you need to excel in your role.
Our company culture is welcoming, dynamic, diverse, global, and built on top performance.
Teads is an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment.
Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Employee Resource Groups – employee-led groups in which we debate topics and drive change: environmental, women empowerment, charitable initiatives to diversity, equity, and inclusion, you’ll be able to share your passions with likeminded people.
Ready to apply?
Apply to Teads
Senior Marketing Manager, Operations & Data Analytics (Maternity Leave Coverage for 9 months)
Share this job
About Teads
Teads is a leading omnichannel advertising platform focused on driving outcomes for brand and performance advertisers across screens. With a focus on meaningful business outcomes for branding and performance objectives, Teads drives value by leveraging predictive AI technology to connect quality media, beautiful brand creative, and context-driven addressability and measurement. Teads is directly partnered with more than 10,000 publishers and 20,000 advertisers globally. The company is headquartered in New York, New York with a global team of around 1,700 people in 30+ countries.
For more information, visit www.teads.com.
About the opportunity
At Teads, we believe marketing should be measurable, scalable, and built to drive real business impact. We’re a global team pushing the boundaries of digital advertising, combining creativity, technology, and data to shape the future of media.
We’re looking for a Senior Marketing Manager, Operations & Data Analytics (Maternity Leave Coverage for 9 months) to lead and evolve our global measurement ecosystem while ensuring our operations infrastructure runs smoothly and efficiently.
What will you do?
Reporting to the Global Head of Marketing Strategy & Operations, you will own the evolution of Teads’ global marketing measurement framework while maintaining and enhancing the operational backbone that enables it.
You’ll play a critical role in connecting activities to business outcomes, translating performance across brand, demand generation, product, ABM, and customer initiatives into a unified view of contribution to revenue and growth.
This role is ideal for someone who can both run complex operations and elevate measurement capabilities, making insights faster, clearer, and more actionable across the organization.
Marketing Measurement & Analytics
- Support the evolution of Teads’ global marketing measurement framework, connecting top-of-funnel activity to pipeline, revenue, and customer value - and partnering with tech teams’ to align and implement the infrastructure to make it possible
- SQL proficiency with hands-on experience querying and modeling data via dashboards on Looker Studio Pro / Looker.
- Explore ways to fetch data into BigQuery, map requirements and partners (e.g: Rivery, Funnel IO, Coupler, Extract) and guide discovery phase along with Data and Security
- Standardize KPIs’ definitions and create a shared measurement language across global marketingStandardize KPI definitions and drive alignment on a shared measurement language across the organization
- Improve attribution models and performance methodologies to better capture the impact of multi-touch, multi-channel programs
Reporting & Data Infrastructure
- Design, build and optimize scalable reporting systems and dashboards that serve as trusted sources of truth for marketing and GTM process
- Translate complex datasets into clear, decision-ready insights that influence investment, prioritization, and strategy
- Partner with Data, RevOps, and BI teams to strengthen data pipelines, tracking, and integration between marketing platforms and CRM
- Champion a culture of data-driven decision making across the marketing organization
Marketing Operations & Enablement
- Ensure the marketing operations ecosystem runs efficiently, enabling prioritization and continuity of marketing campaigns and projects
- Improve processes that accelerate reporting cycles and reduce friction, duplication and enable visibility on marketing activities across teams
- Identify operational gaps and implement scalable solutions that increase speed, accuracy, and visibility
What will you bring to the team?
- 5+ years of experience in marketing analytics, data analysis, marketing operations or a related field
- Strong expertise in BI tools (e.g., Looker) and working knowledge of SQL or advanced data environments.
- Experience with marketing tech stacks, including CRMs (Salesforce, Hubspot), automation platforms, and work management tools like Monday.com
- Deep understanding of attribution, data integrity, governance, and ROI measurement
- Proven ability to improve tracking frameworks, reporting reliability, and turn insights into action
- Strong cross-functional collaborator, able to align global teams around shared metrics
- Highly autonomous, proactive, and comfortable operating with ambiguity in a fast-paced environment
- Previous experience as data analyst, data-driven, set up KPIs
- Experience in ad tech, media, or digital marketing is a strong plus
- Fluent English mandatory
- You connect with our values:
- Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
- Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
- Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
- Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
- Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.
Please submit your CV in English.
Life at Teads
At Teads, we don’t just offer new roles - we blend creativity, technology, and data to shape the future of media. You’ll work with smart humans, meaningful brands, and cool tools, all while helping redefine how advertising works in a world that demands more transparency, better insights, and smarter strategies.
As a Teadster, you’ll play a critical role in shaping our future success in the region. Here’s why Teads stands out:
- We've merged two open internet category leaders—Outbrain and Teads—to create the ‘new’ Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web.
- As part of our team, you’ll thrive in a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning.
- Teads is committed to your success, offering the support, tools, and development opportunities you need to excel in your role.
Our company culture is welcoming, dynamic, diverse, global, and built on top performance.
Teads is an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment.
Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Employee Resource Groups – employee-led groups in which we debate topics and drive change: environmental, women empowerment, charitable initiatives to diversity, equity, and inclusion, you’ll be able to share your passions with likeminded people.
Ready to apply?
Apply to Teads
Senior Marketing Manager, Operations & Data Analytics (Maternity Leave Coverage for 9 months)
Share this job
About Teads
Teads is a leading omnichannel advertising platform focused on driving outcomes for brand and performance advertisers across screens. With a focus on meaningful business outcomes for branding and performance objectives, Teads drives value by leveraging predictive AI technology to connect quality media, beautiful brand creative, and context-driven addressability and measurement. Teads is directly partnered with more than 10,000 publishers and 20,000 advertisers globally. The company is headquartered in New York, New York with a global team of around 1,700 people in 30+ countries.
For more information, visit www.teads.com.
About the opportunity
At Teads, we believe marketing should be measurable, scalable, and built to drive real business impact. We’re a global team pushing the boundaries of digital advertising, combining creativity, technology, and data to shape the future of media.
We’re looking for a Senior Marketing Manager, Operations & Data Analytics (Maternity Leave Coverage for 9 months) to lead and evolve our global measurement ecosystem while ensuring our operations infrastructure runs smoothly and efficiently.
What will you do?
Reporting to the Global Head of Marketing Strategy & Operations, you will own the evolution of Teads’ global marketing measurement framework while maintaining and enhancing the operational backbone that enables it.
You’ll play a critical role in connecting activities to business outcomes, translating performance across brand, demand generation, product, ABM, and customer initiatives into a unified view of contribution to revenue and growth.
This role is ideal for someone who can both run complex operations and elevate measurement capabilities, making insights faster, clearer, and more actionable across the organization.
Marketing Measurement & Analytics
- Support the evolution of Teads’ global marketing measurement framework, connecting top-of-funnel activity to pipeline, revenue, and customer value - and partnering with tech teams’ to align and implement the infrastructure to make it possible
- SQL proficiency with hands-on experience querying and modeling data via dashboards on Looker Studio Pro / Looker.
- Explore ways to fetch data into BigQuery, map requirements and partners (e.g: Rivery, Funnel IO, Coupler, Extract) and guide discovery phase along with Data and Security
- Standardize KPIs’ definitions and create a shared measurement language across global marketingStandardize KPI definitions and drive alignment on a shared measurement language across the organization
- Improve attribution models and performance methodologies to better capture the impact of multi-touch, multi-channel programs
Reporting & Data Infrastructure
- Design, build and optimize scalable reporting systems and dashboards that serve as trusted sources of truth for marketing and GTM process
- Translate complex datasets into clear, decision-ready insights that influence investment, prioritization, and strategy
- Partner with Data, RevOps, and BI teams to strengthen data pipelines, tracking, and integration between marketing platforms and CRM
- Champion a culture of data-driven decision making across the marketing organization
Marketing Operations & Enablement
- Ensure the marketing operations ecosystem runs efficiently, enabling prioritization and continuity of marketing campaigns and projects
- Improve processes that accelerate reporting cycles and reduce friction, duplication and enable visibility on marketing activities across teams
- Identify operational gaps and implement scalable solutions that increase speed, accuracy, and visibility
What will you bring to the team?
- 5+ years of experience in marketing analytics, data analysis, marketing operations or a related field
- Strong expertise in BI tools (e.g., Looker) and working knowledge of SQL or advanced data environments.
- Experience with marketing tech stacks, including CRMs (Salesforce, Hubspot), automation platforms, and work management tools like Monday.com
- Deep understanding of attribution, data integrity, governance, and ROI measurement
- Proven ability to improve tracking frameworks, reporting reliability, and turn insights into action
- Strong cross-functional collaborator, able to align global teams around shared metrics
- Highly autonomous, proactive, and comfortable operating with ambiguity in a fast-paced environment
- Previous experience as data analyst, data-driven, set up KPIs
- Experience in ad tech, media, or digital marketing is a strong plus
- Fluent English mandatory
- You connect with our values:
- Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
- Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
- Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
- Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
- Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.
Please submit your CV in English.
Life at Teads
At Teads, we don’t just offer new roles - we blend creativity, technology, and data to shape the future of media. You’ll work with smart humans, meaningful brands, and cool tools, all while helping redefine how advertising works in a world that demands more transparency, better insights, and smarter strategies.
As a Teadster, you’ll play a critical role in shaping our future success in the region. Here’s why Teads stands out:
- We've merged two open internet category leaders—Outbrain and Teads—to create the ‘new’ Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web.
- As part of our team, you’ll thrive in a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning.
- Teads is committed to your success, offering the support, tools, and development opportunities you need to excel in your role.
Our company culture is welcoming, dynamic, diverse, global, and built on top performance.
Teads is an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment.
Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Employee Resource Groups – employee-led groups in which we debate topics and drive change: environmental, women empowerment, charitable initiatives to diversity, equity, and inclusion, you’ll be able to share your passions with likeminded people.
Ready to apply?
Apply to Teads
Senior Data & Operations Manager (Maternity Leave Coverage for 9 months)
Share this job
About Teads
Teads is a leading omnichannel advertising platform focused on driving outcomes for brand and performance advertisers across screens. With a focus on meaningful business outcomes for branding and performance objectives, Teads drives value by leveraging predictive AI technology to connect quality media, beautiful brand creative, and context-driven addressability and measurement. Teads is directly partnered with more than 10,000 publishers and 20,000 advertisers globally. The company is headquartered in New York, New York with a global team of around 1,700 people in 30+ countries.
For more information, visit www.teads.com.
About the opportunity
At Teads, we believe operations should be measurable, scalable, and built to drive real business impact. We’re a global team pushing the boundaries of digital advertising, combining creativity, technology, and data to shape the future of media.
We’re looking for a Senior Operations & Data Analytics Manager (Maternity Leave Coverage for 9 months) to lead and evolve our global measurement ecosystem while ensuring our operations infrastructure runs smoothly and efficiently.
What will you do?
You will own the evolution of Teads’ global measurement framework while maintaining and enhancing the operational backbone that enables it.
You’ll play a critical role in connecting activities to business outcomes, translating performance across brand, demand generation, product, ABM, and customer initiatives into a unified view of contribution to revenue and growth.
This role is ideal for someone who can both run complex operations and elevate measurement capabilities, making insights faster, clearer, and more actionable across the organization.
Measurement & Analytics
- Support the evolution of Teads’ global measurement framework, connecting top-of-funnel activity to pipeline, revenue, and customer value - and partnering with tech teams’ to align and implement the infrastructure to make it possible
- SQL proficiency with hands-on experience querying and modeling data via dashboards on Looker Studio Pro / Looker.
- Explore ways to fetch data into BigQuery, map requirements and partners (e.g: Rivery, Funnel IO, Coupler, Extract) and guide discovery phase along with Data and Security
- Standardize KPI definitions and drive alignment on a shared measurement language across the organization
- Improve attribution models and performance methodologies to better capture the impact of multi-touch, multi-channel programs
Reporting & Data Infrastructure
- Design, build and optimize scalable reporting systems and dashboards that serve as trusted sources of truth for teams and GTM process
- Translate complex datasets into clear, decision-ready insights that influence investment, prioritization, and strategy
- Partner with Marketing, Data, RevOps, and BI teams to strengthen data pipelines, tracking, and integration between marketing platforms and CRM
- Champion a culture of data-driven decision making across the team
Operations & Enablement
- Ensure the operations ecosystem runs efficiently, enabling prioritization and continuity of campaigns and projects
- Improve processes that accelerate reporting cycles and reduce friction, duplication and enable visibility on team activities
- Identify operational gaps and implement scalable solutions that increase speed, accuracy, and visibility
What will you bring to the team?
- 5+ years of experience in data analysis, operations or a related field
- Strong expertise in BI tools (e.g., Looker) and working knowledge of SQL or advanced data environments.
- Experience with tech stacks, including CRMs (Salesforce, Hubspot), automation platforms, and work management tools like Monday.com
- Deep understanding of attribution, data integrity, governance, and ROI measurement
- Proven ability to improve tracking frameworks, reporting reliability, and turn insights into action
- Strong cross-functional collaborator, able to align global teams around shared metrics
- Highly autonomous, proactive, and comfortable operating with ambiguity in a fast-paced environment
- Previous experience as data analyst, data-driven, set up KPIs
- Experience in ad tech, media, or digital marketing is a strong plus
- Fluent English mandatory
- You connect with our values:
- Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
- Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
- Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
- Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
- Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.
We care about you
- Hybrid working model (3 days per week in the office).
- Expand your toolbox with our mentorship program and internal learning tools.
- Pet friendly office.
- Happy hours & Free lunch twice a week that is cooked by a renowned chef.
- …and of course a fully stocked kitchen!
Please submit your CV in English.
Life at Teads
At Teads, we don’t just offer new roles - we blend creativity, technology, and data to shape the future of media. You’ll work with smart humans, meaningful brands, and cool tools, all while helping redefine how advertising works in a world that demands more transparency, better insights, and smarter strategies.
As a Teadster, you’ll play a critical role in shaping our future success in the region. Here’s why Teads stands out:
- We've merged two open internet category leaders—Outbrain and Teads—to create the ‘new’ Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web.
- As part of our team, you’ll thrive in a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning.
- Teads is committed to your success, offering the support, tools, and development opportunities you need to excel in your role.
Our company culture is welcoming, dynamic, diverse, global, and built on top performance.
Teads is an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment.
Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Employee Resource Groups – employee-led groups in which we debate topics and drive change: environmental, women empowerment, charitable initiatives to diversity, equity, and inclusion, you’ll be able to share your passions with likeminded people.
Ready to apply?
Apply to Teads
Influencer & Branded Content Associate - Mexico City
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We are PMG
Named Ad Age Best Places to Work for 11 years in a row and Fast Company Best Workplaces for Innovators since 2022, PMG is a global independent marketing services and technology company that seeks to inspire people and brands that anything is possible. Driven by shared success, PMG leverages business strategy and transformation, creative, media, and insights—as well as its proprietary operating system, Alli—to deliver cutting-edge digital solutions and innovative media strategies.
Our team comprises over 900 employees globally, and our work for ambitious brands like Apple, Nike, Sephora, Experian, Therabody, Best Western Hotels & Resorts, Creed Fragrances, BNY, Intuit, CKE Restaurants, Travelex, and Whole Foods spans 85+ countries.
What You Will Do
- Lead the identification and selection of influencers that align with our clients' target audiences and campaign objectives.
- Collaborate with the Lead to develop and execute comprehensive influencer campaigns, ensuring seamless coordination between influencers, internal teams, and clients.
- Oversee the creation and delivery of branded content, including overseeing the adherence to brand guidelines and coordinating with influencers and internal teams to achieve desired outcomes.
- Support the Senior Overseer in analyzing campaign performance, extracting key insights, and providing strategic recommendations for future campaigns.
- Stay up-to-date with the latest industry trends, emerging platforms, and best practices in influencer marketing, and share relevant insights with the team.
- Support mentoring and guiding Associate-level team members, providing support and sharing knowledge to help them grow in their roles.
- The primary focus of this role is the Influencer & Branded Content channel, ensuring excellence in strategy, execution, and performance. However, responsibilities may extend across other media channels as needed to support broader campaign objectives and business priorities
What You Will Bring
- 3+ years of experience in Influencer & Branded Content, with a bachelor’s degree or equivalent work experience.
- Expertise in content creation and influencer marketing strategy, driving impactful partnerships and innovative campaigns.
- Experience in contract review and proposal development, ensuring smooth negotiations and long-term influencer collaborations.
- Advanced detail orientation, overseeing accurate execution, reporting, and strategic alignment in influencer initiatives.
- Strong proficiency in project implementation, managing high-level influencer campaigns from concept to completion.
- Skilled in presentation and communication, delivering insights, strategic recommendations, and campaign performance analysis.
- Deep understanding of advertising standards, client service, and relationship management, fostering high-quality influencer-brand partnerships.
- Proficiency in influencer management dashboards and social media platforms, leveraging analytics to optimize campaign performance.
- Experience in networking and influencer marketing, building meaningful industry relationships to enhance campaign reach and effectiveness.
- A commitment to curiosity and adaptability as a Continual Learner, staying at the forefront of media innovation while prioritizing client success with a Customer-Focused mindset that seeks opportunities to deliver meaningful value.
- A dedication to People-Focused leadership, fostering collaboration, innovation, and professional growth by leading by example and nurturing strong relationships that empower others to excel.
What We Offer
- Professional Development: Take advantage of our learning and development programs, mentorship opportunities, and career advancement support.
- Generous Time Off: Enjoy generous paid time off and holiday allowances to recharge and spend time with loved ones.
- Parental Leave: We provide paid parental leave to support your family during important life events.
- Retirement & Pension Plans: Plan for your future with competitive retirement or pension programs, including contribution matching.
- Fertility and Family Support: Access fertility benefits for all team members and their spouses.
- Healthcare: Coverage and support for everyday medical expenses and routine care, tailored by geography.
- Pet Insurance: Protect your pet's health and your finances.
- Lifestyle Spending Accounts: Enjoy 100% company-funded accounts to promote healthy habits and well-being.
- Commuter Benefits: Access support for travel and commuting needs, where available.
- Annual Bonus: All employees are eligible for an annual bonus.
- Volunteering Opportunities: Receive 8 give-back hours to volunteer in your local communities.
- AI Enterprise License: Access AI Enterprise accounts and participate in weekly AI training sessions to empower and ensure AI safety.
Benefits vary by country, location, and geography to reflect local laws, norms, and expectations.
What Sets Us Apart
Being part of PMG means joining a company culture that’s unmatched in digital. We're dedicated to working hard to serve our employees and clients, delivering value, results, and innovation—which often requires true grit and agility. We believe in taking care of ourselves and each other to continuously improve in every way.
In alignment with our core values to be inclusive and always change for the better, PMG is committed to creating a more diverse and inclusive culture, and we are proud to be an equal opportunity employer. We believe that we only change for the better by bringing diverse perspectives to our company. PMG recruits, employs, trains, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to PMG
Strategy and Business Growth Lead - Mexico City
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Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
The Experiences Global Growth and New Initiatives Team is the central engine for scaling Airbnb's Experiences business globally, serving as a multidisciplinary team that develops innovative strategies, scales successful initiatives, and establishes a unified framework for growth. A key part of the team's scope includes owning demand strategy and business growth globally as well as for a defined set of priority markets, leading select global cross-functional programs, and leveraging strong analytical skills to translate data-driven insights into actionable operational plans for maximum business impact and efficient scale. We act as the global nerve center, ensuring organizational alignment and the conversion of successful experiments into globally scalable programs.
The Difference You Will Make:
As a Strategy and Business Growth Lead, you will play a pivotal role in driving strategic business growth initiatives for Airbnb’s Experiences business, with ownership over demand strategy for priority markets and select global cross-functional programs.You will be responsible for co-developing and executing innovative strategies that align cross-functional teams, enabling rapid growth and ensuring the highest quality experiences for our guests and hosts worldwide. Your attention to detail, strong analytical skills, and ability to manage multiple priorities will be crucial to your success in this role.
You will own demand strategy and business growth for a defined set of priority markets, and lead select global cross-functional programs that improve how guests discover and book experiences.
A Typical Day:
- Strategic Leadership: Develop and implement strategic plans that drive growth for Airbnb's Experiences business. Navigate and address market and category-specific challenges and opportunities, and work to prioritize across many different lenses.
- Ownership of Business Growth: You will be the DRI for driving demand for the Experiences business, both for a selection of key markets, as well as how those markets play into the global business.
- Cross-functional Alignment: Collaborate with cross-functional teams, including product management, finance, marketing, community, communications, sales operations, and supply, to achieve shared objectives that deliver meaningful business results.
- Operational Excellence: Leverage your analytical skills to translate data-driven insights into actionable operational plans that enhance the performance of our experiences business, and build efficiency into our systems.
- Stakeholder Engagement: Build and maintain strong relationships with internal and external stakeholders. Serve as a trusted advisor by translating complex data and market dynamics into clear recommendations and business context.
- Innovation & Growth: Own and influence the business outcomes of this high-growth area, strategically planning for the next phases of expansion.
- Creativity: Be able to think outside the box to come up with novel ways of structuring incentives, business models, and ways of working to allow the business to be nimble and enable efficient scale.
Your Expertise:
- Experience: 10+ years of experience leading complex growth initiatives or business programs in high-growth environments, with a demonstrated ability to influence and align functional teams. Proven track record of building and scaling new businesses. Experience in the consumer services industry, particularly within a digital company, is preferred.
- Go-to-market Expertise: Direct experience launching and scaling growth initiatives, such as paid marketing, referral programs, ambassador programs, distribution partnerships, affiliates, and creative growth experiments.
- Analytical & Strategic Skills: Strong analytical abilities combined with a deep understanding of guest needs and market dynamics. Ability to distill complex information into clear business strategies.
- Rapid Test & Learn: As one of Airbnb’s new business lines, it is critical to not only leverage the known channels that work, but to quickly identify new ideas for driving growth, align relevant stakeholders, and quickly test to understand viability.
- Prioritization: Constantly able to understand opportunities and costs to prioritize time and resource investment.
- Communication & Leadership: Exceptional communication skills, with the ability to engage and influence stakeholders at all levels, including executive leadership.
- Cross-functional Collaboration: Expertise in driving collaboration across diverse teams, fostering transparency, accountability, and a unified vision.
- Adaptability & Innovation: Comfortable navigating ambiguity and working independently to execute complex programs. A strategic thinker with a passion for innovation and new product development.
- Business Operations: Proven experience in leading strategic and tactical execution within a large organization
- Process Improvement: Capable of self-learning and developing tools to enhance processes, interpreting business risks, and recommending best practices.
- Community Engagement: Strong enthusiasm for working closely with the Airbnb community, consistently demonstrating Airbnb’s core values and fostering a sense of belonging.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
How We'll Take Care of You:
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is monthly, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
Ready to apply?
Apply to Airbnb
About Us
Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Acer, Gucci, Lorna Jane, GoPro, and many more.
We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day.
About the Role
We are seeking a highly motivated and customer-facing Solutions Consultant/Sales Engineer to support our growth across Latin America. This role will partner closely with Sales, Product, and Customer Success teams to drive technical discovery, solution design, technical scoping, and business value for enterprise merchants in the payments and fraud prevention space. The ideal candidate has deep knowledge of ecommerce, payments, fraud/risk management, and can effectively communicate technical concepts in both English and Spanish or Portuguese.
What You'll Doing
- Partner with Account Executives to support the full sales cycle from discovery through close and internal technical handover to implementation teams.
- Lead technical discovery sessions to understand client payment flows, fraud challenges, and business KPIs
- Design and present tailored solutions, including
- Fraud detection strategies (machine learning, risk scoring, policy creation)
- Payment orchestration and optimization
- Deliver compelling product demos, support Proof of Value/Proof of Concepts, and technical presentations
- Translate customer requirements into technical specifications for internal teams
- Act as a trusted advisor to prospects on:
- Fraud prevention best practices
- Chargeback mitigation strategies
- Payment authorization optimization
- Support RFP/RFI responses and technical documentation
- Collaborate with Product and Engineering teams to provide feedback from prospects/existing customers.
- Assist with onboarding handoff to implementation/customer success teams
Qualifications
- 5+ years of experience in solutions consulting/sales engineering/pre-sales OR Fraud/Risk/Payments roles with client facing exposure required
- Fluent in English and Spanish required, fluency in Portuguese a plus
- Strong domain expertise in Ecommerce platforms and payment ecosystems (gateways, PSPs, acquirers, issuers), fraud prevention (chargebacks, dispute management, risk signals, AI/ML models) required
- Experience working with, APIs and basic systems integrations
- Proven ability to present to both technical and business stakeholders
- Experience working with fraud prevention SaaS providers preffered
- Experience supporting enterprise or mid-market accounts preferred
- Background in data analysis/ROI (BI tools, SQL, etc.) preferred
- Prior experience supporting LATAM markets
- Ability to travel as needed for conferences/prospects meetings
Please submit your CV/resume in English
In the News
Reuters: General Atlantic-backed Riskified valued at $4.3 bln in NYSE debut
Fortune Magazine: Riskified named Best Workplaces in New York for 2022
The Muse: Q&A with Sales Enablement Manager Benedikt Parstorfer
Globes: Riskified is among Israel’s fastest growing companies
TechCrunch: Riskified Prevents Fraud on Your Favorite E-commerce Site
CTech: Riskified’s VP HR on Post-COVID Flexible Work Routines
Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.
Ready to apply?
Apply to Riskified
Senior Software Engineer, Windows/Desktop Applications - Mexico City, Mexico
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The mission of Speechify is to make sure that reading is never a barrier to learning.
Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.
Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies
- Lead the design, architecture, and development of native Windows desktop applications using Windows App SDK, WinUI (or related UI frameworks), C#, XAML, and — when needed — C++.
- Define and enforce best-practices for Windows desktop development across the codebase: code architecture, performance, memory usage, responsive UI, cross-version compatibility (Windows 10/11+), and maintainability.
- Drive accessibility efforts: integrate and validate support for accessibility APIs (e.g. Microsoft UI Automation or other relevant Windows accessibility frameworks), ensure UI controls, focus management, keyboard navigation, screen-reader support, and usability for users with disabilities.
- Collaborate closely with product designers, UX researchers, QA, and other stakeholders to shape feature planning, UI/UX architecture, and long-term roadmap for the Windows platform.
- Take ownership of full lifecycle of features: conception → design → implementation → testing → release → maintenance. Ensure quality, reliability, and consistency across releases.
- Identify, diagnose, and resolve complex bugs, performance bottlenecks, memory leaks, rendering issues, or compatibility problems — and propose robust architectural or design solutions.
Required:
- 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
- Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
- Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
- Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
- Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
- Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
- Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
- A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.
Preferred / Bonus:
- Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
- Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
- Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
- Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
- Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
- Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.
What we offer
- A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
- A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
- Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
- Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
- A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.
Think you’re a good fit for this job?
Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.
Not looking but know someone who would make a great fit?
Refer them!
Speechify is committed to a diverse and inclusive workplace.
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Ready to apply?
Apply to Speechify
At Lyft, community is what we are and it’s what we do. It’s what makes us different. To create the best ride for all, we start in our own community by creating an open, inclusive, and diverse organization where all team members are recognized for what they bring.
Our core corporate functions (Finance, Supply Chain) are critical to Lyft’s success. The health and sustainability of our applications, systems, tooling and processes are critical for daily operations and for Lyft’s ability to grow. This Technical Business Systems Engineering role is responsible for supporting and sustaining Lyft's corporate systems through integration management, performance monitoring, incident response, automated workflows, and robust alerting. We are seeking an experienced Oracle Fusion ERP Technical Engineer with 4 - 5 years of hands-on expertise who can operate at the intersection of Technology, and Business Operations - developing, and optimizing the Oracle Fusion Cloud technical solutions that drive Lyft's financial ecosystem. The ideal candidate is proactive, detail-oriented, analytical, and service-focused, with the technical depth and business acumen to effectively partner with stakeholders across the organization.
Your Key Responsibilities:
- Develop robust and scalable solutions using Oracle Fusion technical tools including OTBI, BI Publisher, FBDI, REST/SOAP APIs, and Oracle Integration Cloud (OIC).
- Possess extensive experience in the technical components, configurations, and underlying processes of core Oracle Fusion Financial & Supply Chain modules.
- Build and maintain integrations between Oracle Fusion Financials and boundary applications such as tax engines, billing platforms, banking systems, and payment gateways.
- Develop custom reports, dashboards, and analytics using OTBI, BICC, BI Publisher, and Oracle Fusion Data Intelligence (FDI) to meet finance and operations reporting needs.
- Extensive experience in writing and optimizing SQL and PL/SQL scripts for data extraction, transformation, and validation.
- Experienced in partnering closely with Functional Finance teams to provide hands-on technical support during time-sensitive month-end and period-close activities, ensuring timely resolution of issues, data accuracy, and seamless execution of close processes.
- Exposure to Oracle AI Agent Studio with hands-on experience developing intelligent automations and AI-driven workflows.
- Build and maintain bank transmissions and other out-of-box Oracle transmission formats, working directly with banking partners to ensure seamless integration.
- Apply thorough knowledge of Host-to-Host (H2H) connections, including key exchange concepts, security protocols, and related connectivity standards.
- Manage Oracle Fusion Cloud environments across Development, Test, UAT, and Production, including refreshes, patch releases, quarterly updates, and version upgrades.
- Experience in supporting SOX compliance by gathering, preparing, and providing accurate and timely evidence for SOX controls, audits, and internal control assessments.
- Monitor infrastructure and application performance to enhance system resilience and business continuity.
- Proficient in creating Technical Design Documents (TDDs) and configuration workbooks, with hands-on experience supporting end-to-end testing cycles to ensure solution quality and alignment with business requirements.
- Work with Oracle Support by raising and managing Service Requests (SRs), driving issues through to effective and timely resolution.
- Collaborate with cross-functional teams to gather requirements and deliver efficient, scalable, and robust technical solutions.
- Demonstrate a proactive willingness to identify process improvement opportunities, and propose innovative technical solutions that bring measurable value to teams and enhance existing workflows
- Maintain thorough, up-to-date documentation of system configurations, integrations, workflows, and business requirements.
- Proficient in applying both Agile and Waterfall project methodologies across development, testing, and release activities, with the ability to adapt to the delivery model best suited to the project requirements.
Skills & Attributes:
- 4 - 5 years of work experience in IT systems with deep technical knowledge of Oracle Fusion Cloud Financial & Supply Chain modules.
- Enthusiastic about learning new technologies and staying current with emerging tools
- Strong problem-solving and troubleshooting skills with the ability to exercise mature judgment in complex and ambiguous situations.
- Collaborative team player who thrives in cross-functional environments, fosters a culture of knowledge sharing, and contributes positively to team dynamics and collective success.
- Self-motivated and driven professional with a strong sense of ownership, proactively identifying opportunities for improvement and seeing them through to completion with minimal supervision.
- Good understanding of the software development lifecycle (SDLC) with solid familiarity across development, support, and release management activities.
- Experience transforming data and automating processes using scripting languages such as Python, with a focus on reducing manual effort and improving operational efficiency.
Please submit your resume in English.
Ready to apply?
Apply to Lyft
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
The Govtech team builds rich and creative features that set the standard for the ride sharing industry. We are seeking a highly motivated, early-career software engineer to contribute to the development of features that facilitate Lyft's entry into new markets, ensure the company's adherence to local regulatory requirements, and utilize the latest AI technologies to enhance the user experience. Ownership is a key quality for this team; this person should be driven to track a project to successful completion and beyond, taking initiative to work with other teams and functions to ensure the code they write reaches users and drives impact.
As a Software Engineer for Govtech, you’ll be responsible for executing integrations with partners, making tradeoffs between technical investments and product work, and collaborating with other engineers on system design. You will help shape the product direction by developing a deep understanding of the customer and working closely with cross-functional partners from Product, Design, Science, and Operations. You will work with a group of talented engineers and help the team to deliver significant business impact. If you enjoy collaborating with technical and nontechnical partners in a fast-moving space with real-world impact, this is the role for you.
Responsibilities:
- Help establish roadmap and architecture based on technology and understanding of customer needs
- Write well-crafted, well-tested, readable, maintainable code
- Can help lead large projects from idea to positive execution
- Unblock, support and communicate with external and internal partners to achieve results
- Participate in code reviews to ensure code quality and distribute knowledge
- Share your knowledge by giving brown bags, tech talks, and promoting appropriate tech and engineering best practices
Experience:
- Engineering industry experience
- BS/MS in Computer Engineering, Computer Science, or related field, or equivalent work experience.
- Experience with object-oriented programming
- Experience in distributed systems
- Experience working with databases, relational or NoSQL
- Write clear, scalable and clear design documentation
- Design, build and improve a set of team owned components
- Nice to have: experience working with public cloud platforms (e.g., AWS, GCP, Microsoft Azure, etc.)
- Nice to have: experience with machine learning and building LLM applications
Nice to have: proficiency in AI tools.
Please submit your resume in English.
Ready to apply?
Apply to Lyft
Our Strategic Account Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You’ll Do:
- Prospect into large Fortune 1000 companies while running an efficient sales process
- Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts
- Develop a deep comprehension of customer's business
- Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI
- Handle existing customer expectations while expanding reach and depth into assigned territory
- Demonstrate resourcefulness when faced with challenges that defy easy solution
- Have intuitive sense of necessary steps to close business and gain customer validation
- Identify robust set of business drivers behind all opportunities
- Ensure high forecasting accuracy and consistency
Who You Are:
- Someone with 5+ years closing experience (mix of field selling within mid-market and enterprise)
- Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+
- Able to demonstrate methodology to prospect and build pipeline on your own
- Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred)
- Experienced in selling into large Fortune 1000 companies with the ability to win new logos
- Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:
- High income earning opportunities based on self performance
- New hire stock equity (RSU) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- Sales training in MEDDIC and Command of the Message
- Intra-departmental mentor and buddy program for in-house networking
- An inclusive company culture, opportunity to join our Community Guilds
- Generous and competitive medical benefits package
- Retirement savings match
- Pet adoption and insurance program
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
#LI-Hybrid
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
Ready to apply?
Apply to Datadog
Our Enterprise Sales Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You’ll Do:
- Prospect into large Fortune 1000 companies while running an efficient sales process
- Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts
- Develop a deep comprehension of customer's business
- Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI
- Handle existing customer expectations while expanding reach and depth into assigned territory
- Demonstrate resourcefulness when faced with challenges that defy easy solution
- Have intuitive sense of necessary steps to close business and gain customer validation
- Identify robust set of business drivers behind all opportunities
- Ensure high forecasting accuracy and consistency
Who You Are:
- Someone with 3+ years closing experience (mix of field selling within mid-market or enterprise)
- Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+
- Able to demonstrate methodology to prospect and build pipeline on your own
- Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred)
- Experienced in selling into large Fortune 1000 companies with the ability to win new logos
- Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs.
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:
- High income earning opportunities based on self performance
- New hire stock equity (RSU) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- Sales training in MEDDIC and Command of the Message
- Intra-departmental mentor and buddy program for in-house networking
- An inclusive company culture, opportunity to join our Community Guilds
- Generous and competitive medical benefits package
- Retirement savings match
- Pet adoption and insurance program
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
#LI-Remote
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
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Machine Learning Engineer, Applied AI (Hybrid)
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About Us
SimplePractice is headquartered in Los Angeles, California, but we have team members who work and live across the United States, Dominican Republic, Mexico City, and Ukraine.
At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice.
More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients.
Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, Best Places to Code in Mexico and Built In's Best Places to Work.
The Role
Our team is dedicated to empowering clinicians through data-driven innovations. We combine rigorous data science with practical engineering to build systems that make daily workflows more efficient, insightful, and intuitive. If you love tackling challenging problems and turning data into meaningful outcomes, you’ll find a welcoming and dynamic environment here.
As a Machine Learning Engineer, Applied AI, you’ll be at the forefront of building product features that help clinicians work effectively and efficiently, providing quality care to patients. You’ll be designing experiments, building robust models, tuning prompts, implementing LLM evals, and driving projects from idea to prototype to production with product, engineering and devOps teams. You’ll also play an important role in the roadmapping exercises of our ML platform.
We value mentorship, open communication, and pushing the boundaries of what AI can do in a real-world healthcare context. Whether you’re fine-tuning a model, presenting insights to stakeholders, or brainstorming new product features, your work will have a direct and meaningful impact.
Responsibilities
- AI Prototyping and Development
- Develop AI workflows, customize data pipelines, tune models, and engineer prompts to bring idea to prototype
- Work with subject matter experts to set up evaluation for AI workflows, ensuring rigor, quality and safety of content output
- Work with eng partners to integrate AI workflows into production
- Build and configure AI performance monitoring with proper reporting and alerts
- Optimize and maintain AI workflows for performance, reliability, and long-term scalability
- Research
- Start with the Job-to-be-done, dive deep into the domain and understand the problem from user perspective
- Decompose problems into conquerable pieces. Design solutions to address each with cross-disciplinary thinking and big picture in mind.
- Conduct exploratory data analysis to answer key questions and test assumptions. Design experiments and build prototypes for proof-of-concept.
- Build artifacts to illustrate the findings with rigor and how they inform the roadmap and decisions
- Cross-Functional Collaboration
- Provide AI expert advice to product and eng partners in shaping product roadmap
- Partner closely with software eng, product, data eng, ML platform teams to scope and plan in execution
- Communicate timeline, milestones, findings w/ internal stakeholders
- Mentor & Advocate Best Practices
- Guide less experienced team members, sharing knowledge on LLM workflows and AI/ML model lifecycle
- Champion a culture of experimentation, continuous learning, and proactive problem-solving
- Drive Innovation
- Stay current with emerging ML tools and technologies, integrating new techniques that elevate our product capabilities
- Look for creative ways to leverage data to make clinicians’ lives easier, more efficient, and more effective
Desired Skills & Experience
- BS or above in Computer Science, Statistics or a related technical field
- 5+ years of experience in Machine Learning, with proven track record of bringing ideas to life, from prototype to productized features
- Strong proficiency in Python and hands-on with advanced data analysis tools
- Strong skills in data engineering and self-sufficient in data pipelines for the AI workflow
- Experience with AWS (or other cloud platforms) for model deployment
- Comfortable designing and evaluating LLM-driven workflows
- Familiarity with retrieval pipelines and vector databases
- Problem-oriented mindset with strong cross-disciplinary thinking and a bias toward simplicity and clarity in solving problems
- Comfort working with remote teams, using GitHub, Slack, Notion, and Zoom
- Proficiency in English with strong communication and collaboration skill
Bonus Points
- Experience with RAG architecture and context/state management for LLMs
- Familiarity with LLM eval tools and human-in-the-loop evaluation process
- Experience with Outerbounds or similar ML orchestration platforms
- Experience with Argo Flows for CI/CD
- Experience with prompt management tool like Langfuse
- Familiarity with Kubernetes for container orchestration
- Background in healthcare, clinical workflows, or regulated domains
Benefits
We offer a competitive benefits program including:
- Privatized Medical, Dental & Vision Coverage
- Work From Home stipend
- Flexible Time Off (FTO), wellbeing days, paid holidays, and Summer Fridays
- Monthly Meal Reimbursement
- Holiday Bonus, 15-day Aguinaldo
- Hybrid Work Schedule & Catered Lunch
- A relocation bonus for candidates joining us from a different city
- Employee Resource Groups (ERGs)
California Job Applicant Privacy Notice
Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice.
For more information about our privacy practices, please contact us at privacy@simplepractice.com.
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We are PMG
Named Ad Age Best Places to Work for 11 years in a row and Fast Company Best Workplaces for Innovators since 2022, PMG is a global independent marketing services and technology company that seeks to inspire people and brands that anything is possible. Driven by shared success, PMG leverages business strategy and transformation, creative, media, and insights—as well as its proprietary operating system, Alli—to deliver cutting-edge digital solutions and innovative media strategies.
Our team comprises over 900 employees globally, and our work for ambitious brands like Apple, Nike, Sephora, Experian, Therabody, Best Western Hotels & Resorts, Creed Fragrances, BNY, Intuit, CKE Restaurants, Travelex, and Whole Foods spans 85+ countries.
Professional proficiency in written and spoken English is required, including for resume submission and interviews.
Who You Will Be Working With
PMG is looking for a talented AI & Software Engineer III to support the development of Alli. Alli is a cloud-based suite of AI-powered tools for digital marketers. Last year, Alli enabled ad delivery to over 1 billion consumers in 80+ countries for some of the world’s most iconic brands. We're innovating fast and making an impact on our customers' and employees' lives in significant ways.
In this role, you will work across one of Alli’s key pillars, Actions, Data, or Insights, helping to solve challenging problems and deliver impactful, AI-powered solutions. You will collaborate with cross-functional, multidisciplinary teams to support the design, development, and implementation of scalable AI-driven solutions that enhance PMG’s platform and contribute to delivering cutting-edge marketing solutions.
On our AI & Software Engineering team, we appreciate people who want to solve problems for tomorrow and build the impossible. Our team doesn't just dream up futuristic platforms—we ship them! If you are interested in a career where your hard work is always noticed and appreciated among a team of true professionals, then this is the place for you.
What You’ll Be Doing
- Contributing to the design, development, and deployment of features on the Alli platform.
- Collaborating with cross-functional teams to integrate AI-driven solutions that enhance performance and automation.
- Writing high-quality, maintainable code that enhances the scalability of our products.
- Fostering a culture of collaboration and innovation by mentoring junior team members and promoting development best practices.
- Designing and implementing complex, highly scalable technical solutions;
- Conduct coding, debugging, testing, and troubleshooting across the application development lifecycle;
- Drafting and implementing architectural designs to produce reliable, state-of-the-art products;
- Collaborating with designers, product managers, and cross-functional Data & Tech teams to deliver new components and features;
- Participating in code reviews and providing fellow engineers critical feedback to ensure high-quality, maintainable code across Alli.
- Continuously improving your knowledge of the tech stack and contributing to best practices.
What You Will Bring
- 3+ years of software development experience in object-oriented languages; NodeJS, Python, Go, or React
- 2+ years of experience with high-performance frameworks like Beego, Django, or similar, suitable for enterprise-level web applications;
- 1+ years of experience working with AWS or other cloud providers;
- Experience working all stages of projects, including requirements, design, coding, testing, implementation, and support;
- Experience working with RESTful APIs;
- Deep understanding of system design principles and expertise in SOLID software engineering practices;
- Experience developing applications with Monitoring, Build Tools, Version Control, Unit Tests, TDD;
- Proficiency in your chosen development tools (IDE, shell, debugging tools, etc.);
- Strong written and verbal communication, interpersonal, and organizational skills to collaborate effectively with cross-functional teams
What We Offer
- Professional Development: Take advantage of our learning and development programs, mentorship opportunities, and career advancement support.
- Generous Time Off: Enjoy generous paid time off and holiday allowances to recharge and spend time with loved ones.
- Parental Leave: We provide paid parental leave to support your family during important life events.
- Retirement & Pension Plans: Plan for your future with competitive retirement or pension programs, including contribution matching.
- Fertility and Family Support: Access fertility benefits for all team members and their spouses.
- Healthcare: Coverage and support for everyday medical expenses and routine care, tailored by geography.
- Pet Insurance: Protect your pet's health and your finances.
- Lifestyle Spending Accounts: Enjoy 100% company-funded accounts to promote healthy habits and well-being.
- Commuter Benefits: Access support for travel and commuting needs, where available.
- Annual Bonus: All employees are eligible for an annual bonus.
- Volunteering Opportunities: Receive 8 give-back hours to volunteer in your local communities.
- AI Enterprise License: Access AI Enterprise accounts and participate in weekly AI training sessions to empower and ensure AI safety.
Benefits vary by country, location, and geography to reflect local laws, norms, and expectations.
What Sets Us Apart
Being part of PMG means joining a company culture that’s unmatched in digital. We're dedicated to working hard to serve our employees and clients, delivering value, results, and innovation—which often requires true grit and agility. We believe in taking care of ourselves and each other to continuously improve in every way.
In alignment with our core values to be inclusive and always change for the better, PMG is committed to creating a more diverse and inclusive culture, and we are proud to be an equal opportunity employer. We believe that we only change for the better by bringing diverse perspectives to our company. PMG recruits, employs, trains, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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Apply to PMG
EBANX is one of the most successful fintechs to emerge from Latin America — and today, we are building a truly global payments company. Our mission has remained constant from day one: to unlock access and enable companies and consumers to participate in the digital economy, no matter where they are.
What started as a bold vision has grown into a platform that connects some of the world’s largest digital businesses with customers across 21 of the fastest-growing markets. We operate where complexity exists — turning local challenges into global opportunities, and building the infrastructure that allows payments to move further, faster, and smarter.
We are a team of builders and problem-solvers. We think globally, act with curiosity, and believe diversity of thought is a competitive advantage.
As EBANX enters its next phase of hyper growth, we are looking for people who want to shape the future of payments, expand what’s possible, and help connect businesses and consumers across borders.
Let’s build what’s next — together.
At EBANX’s Product team you don’t just create features. You develop user-centered solutions that transform the experience of millions of consumers and global companies. Every product decision you make has a real impact on the future of digital payments, combining strategic vision, innovation, and collaboration to make our work truly Out Of The Ordinary.
Our team leads the end-to-end strategy, performance, and evolution of payment methods across Latin America, including cards, bank-based payments, wallets, and real-time schemes. We own the regional roadmap and ensure each country has strong, reliable, high-performing payment solutions for EBANX’s global merchants.
This specific role is focused on Mexico, where our top priority is Performance.
What your day-to-day will look like
- Diagnose, prioritize, and execute initiatives that improve approval rates and conversion for cards and APMs in Mexico;
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Reduce transaction costs and eliminate single points of failure through redundancy, multiple acquirers, smart routing, and technical optimizations;
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Strengthen our capabilities with partners like EVO, BBVA and local APM providers, ensuring readiness for high volumes and complex merchants;
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Understand merchant pain points end-to-end and convert them into clear product improvements and performance actions;
How the team connects with the business
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Work closely with Product Engineering to build, optimize, and measure technical solutions that directly impact conversion;
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Align with Country Growth Mexico to solve merchant-specific issues and unlock share of wallet growth;
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Partner with Commercial, Revenue Management, Operations, Compliance, and Legal to ensure readiness, pricing alignment, regulatory compliance, and stable performance at scale;
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Engage regularly with strategic merchants to identify bottlenecks, gather performance insights, and prioritize improvements;
Impact on business results
In Mexico, this role directly influences EBANX’s core business KPIs:
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Approval rate uplift;
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Conversion improvement across checkout and payment flows;
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Cost efficiency (network fees, acquirer economics);
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Payment coverage reliability (redundancy, fallback, multi-acquirer strategy);
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Merchant growth and share of wallet driven by better performance;
Key deliverables
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Performance diagnostics and quarterly improvement plans;
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Multi-acquirer strategy and redundancy readiness;
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Execution of smart routing and technical optimizations;
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Country-level Payment Performance Playbooks;
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Merchant-specific performance deep dives and action plans;
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Mexico Payments roadmap aligned with LATAM strategic pillars.
EBANX offers:
- Performance Bonus: Annual bonus program based on company results.
- Meal Allowance: Monthly allowance to support your meals.
- EBANX Education: Financial assistance for undergraduate, graduate, and MBA programs to support your professional growth.
- EBANX Skills: Dedicated budget for courses, certifications, and workshops to encourage continuous learning.
- Language Classes: Language classes to support your personal and professional development.
- Health & Well-being: Medical and dental plans with extensive coverage, including support for dependents and wellness programs.
Flexible Work Culture: Semi-flexible hours, additional day off on your birthday, and year-end break to support work-life balance. - Well-being Program: Access to activities and resources that promote physical and mental health.
Learn more about our #ebanxlife on LinkedIn and Instagram, and see what it’s like to be part of a global team that breaks barriers, creates opportunities, and celebrates every achievement together.
✨ An Out Of The Ordinary career is waiting for you here!
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Global Engineering Director | People Tech
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About Nubank
Nu is the world's largest digital banking platform outside of Asia, serving over 127 million customers across Brazil, Mexico, and Colombia. Guided by its mission to fight complexity and empower people, Nu caters to customers' complete financial journey — promoting financial access with responsible lending and transparency. Recognised by Time 100 Companies, Fast Company's Most Innovative Companies, and Forbes World's Best Banks, Nu is now entering its next growth cycle: accelerating internationalisation outside Latin America and expanding into new verticals beyond financial services.
About the Team
The People Analytics Technology Operations (PATO) team is redefining what People & Culture infrastructure looks like for a company operating at global scale with an AI-first mandate. We don't run HR software — we build the systems that make HR itself obsolete in its traditional form. Our work touches every Nubanker, every country, every moment of the employee lifecycle. We are the internal frontier lab for agentic people systems.
About the Role
Here is the core question this role exists to answer: if you were designing People & Culture infrastructure from scratch today — knowing that AI agents will run most operations, humans will audit rather than execute, and the channels and surfaces workers interact with don't fully exist yet — what would you build?
This isn't a rhetorical question. It's the actual brief.
The SaaS era of HR technology is being disrupted faster than most incumbents can adapt. Workday, SAP, ServiceNow — products built for a world of human workflows and form-based interfaces — are structurally ill-equipped for an agent-native operating model. The real competitive moat in this next era won't be features. It will be the depth of integration within a specific domain, and the quality of the data and reasoning layer that sits beneath it. We have the rare opportunity to build that solution — purpose-built for the People & Culture domain — inside one of the most technically ambitious companies in the world.
As Global People Data & Tech Director, you will lead the effort to design and build this from the ground up. You will define what the agentic HR stack looks like: the data models that make agents actually useful, the orchestration layer that lets them act with minimal human friction, the audit surfaces that let people stay in control without becoming bottlenecks, and the foundational platform that scales to 40+ markets without scaling the team that builds it. Agentic development practices aren't a side methodology here — they are how this organisation will operate. You build with agents, you build for agents, and your team stays lean precisely because of it.
This role isn't for someone who has deep experience with HR software. It's for someone who looks at HR software and sees an industry ripe to be rebuilt. You are a product and infrastructure thinker who happens to care deeply about the employee experience — and who has the technical depth and organisational leadership to translate that vision into production systems used by hundreds of thousands of people.
Key Responsibilities
Define the Agent-Native HR Stack
- Design the architecture for a People & Culture platform where agents are first-class citizens: capable of executing hiring, onboarding, payroll, compliance, and performance workflows with minimal human intervention.
- Define the human-in-the-loop model — which decisions require human review, through what interfaces, with what level of latency — so that oversight is meaningful rather than ceremonial.
- Identify and kill the workflows that should no longer exist at all.
Build the Data Foundation
- Architect the People data layer that will serve as the substrate for agent reasoning, predictive analytics, and LLM-powered insight generation for the next decade.
- Ensure the data model is jurisdiction-aware from day one — built to accommodate the legal, cultural, and operational variance of 40+ markets without requiring structural rework per country.
- Drive the transition from fragmented HR data silos to a unified, real-time, auditable data layer that agents and analysts can trust equally.
Build With and For Agents
- Apply agentic development practices to your own team's engineering process — using agents to write, test, review, and deploy code so that headcount does not scale linearly with product scope.
- Lead the development of real-time AI-powered employee experiences: intelligent copilots, proactive guidance systems, and autonomous support channels that resolve needs before they become tickets.
- Advance Nubank's application of large language models to unstructured People data — feedback, communications, performance narratives — turning qualitative signal into structured organisational insight.
Own the Platform Vision
- Define the comprehensive HR platform roadmap — what we build, what we integrate, and what we deliberately do not own — with a bias toward deep integration over broad coverage.
- Ensure the platform is designed for global scale from the start: multi-currency, multi-jurisdiction, multi-language, and operable across legal entities without per-country engineering investment.
- Bridge strategic vision with hands-on execution, staying close enough to the codebase and architecture to make credible decisions and earn the trust of your engineering team.
Lead the Organisation
- Build and lead a high-performing, deliberately lean team that punches well above its headcount because it builds and operates with agents.
- Develop senior technical leaders who can own domains end-to-end, reducing coordination overhead and enabling faster iteration.
- Foster a culture of intellectual honesty — one that questions inherited assumptions about how HR technology should work, and is willing to discard anything that doesn't hold up.
Qualifications & Skills
What We're Looking For
We are not looking for someone who has spent their career in HR technology. We are looking for someone who has built consequential software systems, who thinks seriously about agents and automation, and who is intellectually excited by the opportunity to apply that background to a domain that is fundamentally underbuilt.
Required
- 10+ years in software engineering and technology leadership, with demonstrated experience owning large-scale production systems from architecture through operation.
- Deep fluency in data architecture and data modelling — the ability to design canonical data structures that remain coherent as business complexity grows across jurisdictions and entity types.
- Hands-on experience building with or designing for agentic systems: familiarity with LLM-based reasoning, tool use, multi-agent orchestration, and the failure modes that come with autonomous execution.
- Experience leading platform or infrastructure products — systems used by other teams and applications, not just end users — with the taste and discipline that entails.
- Proven ability to scale impact without scaling headcount: through leverage, tooling, great architecture, and a culture that defaults to automation before process.
- Strong engineering management skills, including the ability to hire, develop, and retain senior technical talent and engineering leaders.
Valued
- Experience building products that operate across multiple legal jurisdictions — especially products where regulatory variance is a first-class design constraint, not an afterthought.
- Background in developer platforms, internal tooling, or B2B SaaS — contexts where you have thought carefully about API design, data contracts, and integration depth.
- Familiarity with the People & Culture domain — not as a practitioner, but as a product builder who has spent time understanding what HR teams actually do, where the friction lives, and what automation can and cannot replace.
- Experience operating within a high-growth technology company where ambiguity is the norm and the product surface changes faster than any roadmap.
Core Leadership Skills
- Business Acumen: Drives strategic alignment by reading market dynamics, spotting where incumbents are structurally vulnerable, and translating that into build-vs-integrate decisions with long-term leverage.
- Communication: Moves between technical depth and executive narrative fluently — able to defend architectural choices with an engineer and explain the same decision to a board.
- Agile Adaptability: Leads in conditions of genuine uncertainty, treating early product iterations as learning instruments and calibrating direction based on evidence rather than original conviction.
Role Details
Location: São Paulo, Mexico City, Bogotá, or US (Palo Alto, Miami, or Virginia) | Location-Specific Disclosures
Reports To: Suzana Kubric, CHRO at Nubank
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Commercial Operations Lead (Líder de Operaciones Comerciales) - Mexico City (Hybrid)
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Ready to accelerate your career?
Clara is the fastest-growing company in Latin America. We've built the leading solution for companies to make and manage all their payments. We already help over 20,000 large and growing businesses operate with agility and financial clarity through locally issued corporate cards, bill pay, financing, and a powerful B2B platform built for scale.
Clara is backed by some of the most successful investors in the world, including top regional VCs like monashees, Kaszek, and Canary, and leading global funds like Notable Capital, Coatue, DST Global Partners, ICONIQ Growth, General Catalyst, Citi Ventures, SV Angel, Citius, Endeavor Catalyst, and Goldman Sachs - in addition to dozens of angel investors and local family offices.
We’re building the financial infrastructure that powers high-performing organizations across the region. We invite you to join us if you want to be part of a fast-paced environment that will accelerate your career and support you to do some of the best work of your life alongside a passionate and committed team distributed across the Americas.
What you'll do
We're looking for a Commercial Operations Lead to be the strategic backbone of our commercial organization. In this role, you will serve as the primary partner to all commercial teams—Sales, Partnerships and Customer Success—ensuring the right processes, tools, data, and insights are in place for them to perform at their best. You will lead a team of and act as a key connector between commercial leadership and cross-functional stakeholders, driving alignment, operational excellence, and continuous improvement across the revenue engine to fuel Clara's mission of building the future of corporate finance in Latin America. Your job is not only to set up the best tools and processes for the success of Clara’s growth, but also to define and refine the “ways of selling” based on best experiences from commercial leaders.
Your primary responsibilities will include:
- Lead and develop a team of revenue operation experts, serving as the strategic partner for all commercial teams and key stakeholders across the organization.
- Define and execute the commercial operations strategy aligned with Clara's growth goals in Mexico, Brazil, and Colombia.
- Coordinate with Product for any launches that affect onboarding and sales paths, to optimize results and minimize bugs
- Own revenue reporting, forecasting, and performance management— working with the Data Team to develop clear insights and actionable decisions for commercial leaders using Hubspot and Metabase.
- Drive continuous improvement of the commercial playbook, from prospecting to closing, upsell and crosssell, and Customer Success transition.
- Manage the commercial tech stack, primarily HubSpot, Fathom and Amplemarket, ensuring data integrity, process compliance, and adoption across all teams.
- Own the variable compensation framework for all commercial teams — including model design, policy definition, goal definition, result calculation, and governance — in close partnership with Finance and People.
- Explore and implement automation opportunities using tools like N8N, Extend, and Replit to streamline the sales cycle and complement the efforts of the Product and Engineering teams.
- Oversee Book of Business allocation for all sales agents and SDRs across Mexico, Brazil, and Colombia, and oversee Portfolio assignment for Customer Success teams.
- Collaborate cross-functionally with Finance, Operations, People, Product, and Customer Success to ensure alignment and a seamless customer experience.
Who you are
“We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.”
Must haves
- 5+ years of experience in Sales Operations, Revenue Operations, or a related commercial management role—ideally in a high-growth Fintech or SaaS environment
- Proven experience managing and developing teams.
- Deep knowledge of a CRM such as HubSpot or Salesforce, and of sales enablement and prospecting AI tools like Fathom and Amplemarket; experience with BI platforms such as Metabase.
- Experience or interest in AI tools to automate workflows and commercial processes.
- Strong analytical skills—comfortable working with large datasets, building reports, and deriving actionable insights. Deep knowledge of using Google Drive tools such as Sheets for this.
- Excellent verbal and written communication and stakeholder management skills. Proven ability in conflict resolution and managing difficult conversations.
- Adaptability to fast-changing environments and a proven track record of role-specific execution.
Nice to haves
- Independent analytical skills using SQL or Python (ok if this is done primarily through LLM support).
- Experience with N8N, Amplemarket, Databricks, or Google Script.
- A good sense of humor.
Why join Clara
At Clara, you’ll have the autonomy, speed, and support to make meaningful impact — not just on your team, but on how organizations are run across Latin America.
Who we are
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We’re the leading B2B fintech for spend management in Latin America.
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Certified as one of the world's fastest-growing companies, a Great Place to Work, and a LinkedIn Top Startup.
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Passionate about making Latin America more prosperous and competitive.
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Constantly innovating to build financial infrastructure that enables each of our customers to thrive.
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Product-led, high-talent-density culture — designed for builders who raise the bar.
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Proud of our open, inclusive, and values-driven environment.
What we believe in
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#Clarity. We say things clearly, directly, and proactively.
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#Simplicity. We reduce noise to focus on what really matters.
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#Ownership. We take responsibility and never wait to be told.
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#Pride. We build products and experiences we’re proud of.
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#Always Be Changing (ABC). We grow through feedback, risk-taking, and action.
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#Inclusivity. Every voice counts. Everyone contributes to our mission.
What we offer
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Competitive salary and stock options (ESOP) from day one
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Multicultural team with daily exposure to Portuguese, Spanish, and English (our corporate language)
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Annual learning budget and internal accelerated development paths
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High-ownership environment: we move fast, learn fast, and raise the bar — together
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Smart, ambitious teammates — low ego, high impact
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Flexible vacation and hybrid work model focused on results
If you’re ready for growth, ownership, and impact — apply now and help us redefine B2B finance in Latin America.
Clara’s Hybrid Policy
Claridians in a hybrid mode split their time between working from the office, talking to or visiting customers, or working from home. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for each individual and team.
We don't enforce a minimum number of days for most roles, but you're expected to spend time at the office organically, and be at the office most days during your ramp-up or when required by your leader.
Ready to apply?
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About EarnIn
As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real-time financial flexibility for those with the unique needs of living paycheck to paycheck. Our community members access their earnings as they earn them, with options to spend, save, and grow their money without mandatory fees, interest rates, or credit checks.
We’re fortunate to have an incredibly experienced leadership team, combined with world-class funding partners like A16Z, Matrix Partners, DST, Ribbit Capital, and a very healthy core business with a tremendous runway. We’re growing fast and are excited to continue bringing world-class talent onboard to help shape the next chapter of our growth journey.
POSITION SUMMARY
We are seeking a Senior iOS Engineer to lead the development and scaling of new and existing product experiences. You will drive feature development, serve as an architect, optimize performance, and ensure a seamless user experience to bring innovative ideas to life in a fast-paced environment. This position will be hybrid from our Mexico City office as part of our expanding site, with two days a week in the office required. EarnIn offers excellent employee benefits, including healthcare, internet and cell phone reimbursement, a learning and development stipend, and potential opportunities to travel to our Mountain View headquarters. Our salary ranges are determined by role, level, and location. We are unable to provide visa sponsorship or immigration support for this position. We are unable to provide visa sponsorship or immigration support for this position.
WHAT YOU'LL DO- Drive the development and implementation of complex product features that significantly impact customer experience and business outcomes.
- Potentially achitect, lead, and optimize mobile infrastructure, ensuring exceptional scalability, performance, and reliability to support the organization's strategic growth.
- Lead collaborative efforts with backend engineers to define and evolve robust, efficient, and well-documented APIs for seamless mobile-to-server communication.
- Champion and enforce engineering best practices across teams, raising the standards for code quality, system design, and operational excellence.
- Proactively identify and drive strategic technical initiatives, providing clear vision, architectural guidance, and effective problem-solving for complex challenges.
- Potentially architect and oversee the development of comprehensive unit, integration, and UI automation testing strategies to guarantee the quality and stability of new features and the resilience of existing functionalities.
- Define and analyze key performance indicators using advanced analytics to measure feature effectiveness, identify areas for improvement, and drive data-informed decisions for future product enhancements.
- Bachelor’s degree (or higher) in Computer Science or a related field, or equivalent practical experience.
- 4+ years of relevant industry experience, with a significant portion focused on mobile development and a track record of leading complex projects.
- Expert-level proficiency in Swift, with deep expertise in modern iOS paradigms (Combine, Swift Concurrency, SwiftUI, etc).
- Extensive and nuanced understanding of iOS application architectures (MVVM, MVP, VIPER, etc.) and their trade-offs.
- Proven ability to architect scalable and maintainable mobile solutions.
- Some experience in mentoring and guiding other engineers, fostering technical growth within the team.
- Familiarity with Android development and cross-platform technologies is a strong plus.
- Active participation in the broader iOS development community (e.g., open-source contributions, conference presentations) is a plus.
- Experience using AI-assisted development tools (e.g., Copilot, Cursor, LLMs)
At EarnIn, we believe that the best way to build a financial system that works for everyday people is by hiring a team that represents our diverse community. Our team is diverse not only in background and experience but also in perspective. We celebrate our diversity and strive to create a culture of belonging. EarnIn does not unlawfully discriminate based on race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. EarnIn is an E-Verify participant.
EarnIn does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team.
Ready to apply?
Apply to EarnIn
Business Development and Partnerships Lead, LATAM
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Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read our blog to learn more.
About the role...
Come lead partnerships and business development for Duolingo in LATAM (with particular focus on Mexico and Brazil).
Partnerships are a rapidly growing function at Duolingo, with a global team based in New York and regional leadership in Europe and Asia. We are now seeking an experienced business development leader to bring a strategic, structured, and proactive approach to scaling our business in LATAM.
In this role, you will manage existing partnerships and pipeline while sourcing and developing new opportunities. You will build data-driven business cases to establish strategic partnerships that drive user growth, brand awareness, and monetization, including support for brand licensing partnerships.
As our resident expert on the region, you will demonstrate a deep understanding of the market dynamics and use your skills and network to build partnerships that are value-accretive to Duolingo and our partners. Reporting to the Global Head of Consumer Partnerships, you will collaborate with marketing, design, product, and engineering teams in the US and around the world.
You will...
- Leverage market insights and a deep understanding of the regional partnership landscape to develop and communicate an effective LATAM partnership strategy, with a focus on Mexico and Brazil
- Lead our existing partnerships and pipeline in LATAM across verticals (app stores, telcos, media and entertainment, banks, public institutions, payment providers, etc.)
- Expand Duolingo’s partnership portfolio by sourcing new opportunities with measurable impact on key business metrics
- Build compelling, quantitative business cases to support strategic partnership investments
- Negotiate and implement partnerships across user growth, brand, and monetization
- Collaborate with global and local Marketing on brand partnerships and to amplify partnership launches
- Partner closely with Product and Engineering teams to influence product integrations critical to successful partnership execution
You have...
- 7+ years of business development experience, with a track record of successfully developing partnerships in digital consumer (B2C) technology
- Experience working in consulting, banking, or business development
- Experience in conceiving, developing, and implementing partnerships throughout their full cycles, from deal sourcing to building business cases, negotiating agreements, driving, and tracking results
- Deep cultural context and immersion in the regional landscape, and are able to use your network to launch impactful partnerships
- Ambitious spirit with a track record of achieving great results by building long-lasting external relationships, collaborating effectively with multiple internal teams to drive ideas to execution, and taking a test and scale approach
- Critical thinking skills and structured thought processes, with the ability to build and communicate compelling, data-driven narratives
- Proficient in Spanish with excellent English speaking and writing skills
- Ability to travel internationally frequently, specifically to New York City, Pittsburgh (HQ), and across LATAM
Exceptional candidates will have...
- Experience with mobile apps and subscription-based services
- Experience living and working in multiple LATAM markets
- Working proficiency in Portuguese
- An MBA or equivalent experience from a reputable university
- Excitement for our mission to make high-quality language learning accessible to everyone
Take a peek at how we care for our employees' holistic well-being with our benefits here.
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact accommodations@duolingo.com.
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice.
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
Sign up for job alerts here.
Ready to apply?
Apply to Duolingo
Enterprise Account Executive (Ejecutivo de Cuentas Enterprise) - Mexico City (Hybrid)
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Ready to accelerate your career?
Clara is the fastest-growing company in Latin America. We've built the leading solution for companies to make and manage all their payments. We already help over 20,000 large and growing businesses operate with agility and financial clarity through locally issued corporate cards, bill pay, financing, and a powerful B2B platform built for scale.
Clara is backed by some of the most successful investors in the world, including top regional VCs like monashees, Kaszek, and Canary, and leading global funds like Notable Capital, Coatue, DST Global Partners, ICONIQ Growth, General Catalyst, Citi Ventures, SV Angel, Citius, Endeavor Catalyst, and Goldman Sachs - in addition to dozens of angel investors and local family offices.
We’re building the financial infrastructure that powers high-performing organizations across the region. We invite you to join us if you want to be part of a fast-paced environment that will accelerate your career and support you to do some of the best work of your life alongside a passionate and committed team distributed across the Americas.
What you'll do
We're looking for an Enterprise Account Executive to lead high-impact commercial conversations with large companies in Mexico. You will be at the forefront of Clara’s expansion, partnering with finance leaders to solve real, complex problems at scale through our modern financial platform.
-
Drive New Business: Own the full sales cycle for Enterprise accounts, from the first strategic conversation to contract signature. You will build and maintain a high-quality pipeline, ensuring rigorous forecasting and hygiene within Hubspot.
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Strategic C-Level Partnership: Lead high-stakes conversations, primarily with CFOs, Treasurers, and senior finance leaders. You will translate complex financial structures into clear value propositions, positioning Clara as a strategic partner rather than just a vendor.
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Cross-Functional Collaboration: Coordinate effectively with internal stakeholders across Risk, Product, and Operations via Slack and Google Drive to deliver tailored solutions that meet the specific needs of large-scale enterprises.
-
Structured Execution: Manage long, multi-stakeholder sales cycles with discipline. You will navigate the complexities of corporate buying processes, ensuring clarity and momentum at every stage.
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.
Must haves
-
Experience: 6+ years of experience in Enterprise B2B sales, with a specific focus on navigating complex deals.
-
Industry Background: Proven background in banking, fintech, or B2B tech companies, with a deep understanding of how financial decisions are made in large organizations.
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Executive Presence: Proven experience selling to C-level executives (CFOs, Controllers). You are comfortable leading conversations around financial products, risk, and controls.
-
Language: Working proficiency in English and Spanish.
-
Communication: Excellent verbal and written communication skills, capable of synthesizing complex information into clear, actionable insights.
-
Execution: Proven role-specific execution with the ability to operate with ambiguity. You possess strong business judgment and structured thinking.
-
Adaptability: Adaptability to fast-changing environments and a high degree of ownership.
Nice to haves
-
Specialized Knowledge: Experience selling financial products such as credit, payments, treasury, or corporate cards.
-
Tech Savvy: Familiarity with Hubspot or Amplemarket, and experience or interest in AI tools to automate workflows.
-
Analytical Skills: Independent analytical skills using spreadsheets or SQL to build business cases.
-
Regulatory Experience: Familiarity with regulated environments and multi-entity corporate structures.
Why join Clara
At Clara, you’ll have the autonomy, speed, and support to make meaningful impact — not just on your team, but on how organizations are run across Latin America.
Who we are
-
We’re the leading B2B fintech for spend management in Latin America.
-
Certified as one of the world's fastest-growing companies, a Great Place to Work, and a LinkedIn Top Startup.
-
Passionate about making Latin America more prosperous and competitive.
-
Constantly innovating to build financial infrastructure that enables each of our customers to thrive.
-
Product-led, high-talent-density culture — designed for builders who raise the bar.
-
Proud of our open, inclusive, and values-driven environment.
What we believe in
-
#Clarity. We say things clearly, directly, and proactively.
-
#Simplicity. We reduce noise to focus on what really matters.
-
#Ownership. We take responsibility and never wait to be told.
-
#Pride. We build products and experiences we’re proud of.
-
#Always Be Changing (ABC). We grow through feedback, risk-taking, and action.
-
#Inclusivity. Every voice counts. Everyone contributes to our mission.
What we offer
-
Competitive salary and stock options (ESOP) from day one
-
Multicultural team with daily exposure to Portuguese, Spanish, and English (our corporate language)
-
Annual learning budget and internal accelerated development paths
-
High-ownership environment: we move fast, learn fast, and raise the bar — together
-
Smart, ambitious teammates — low ego, high impact
-
Flexible vacation and hybrid work model focused on results
If you’re ready for growth, ownership, and impact — apply now and help us redefine B2B finance in Latin America.
Clara’s Hybrid Policy
Claridians in a hybrid mode split their time between working from the office, talking to or visiting customers, or working from home. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for each individual and team.
We don't enforce a minimum number of days for most roles, but you're expected to spend time at the office organically, and be at the office most days during your ramp-up or when required by your leader.
Ready to apply?
Apply to Clara
Enterprise Regional Sales Leader (Gerente Regional de Ventas Enterprise) - Mexico City (Hybrid)
Share this job
Ready to accelerate your career?
Clara is the fastest-growing company in Latin America. We've built the leading solution for companies to make and manage all their payments. We already help over 20,000 large and growing businesses operate with agility and financial clarity through locally issued corporate cards, bill pay, financing, and a powerful B2B platform built for scale.
Clara is backed by some of the most successful investors in the world, including top regional VCs like monashees, Kaszek, and Canary, and leading global funds like Notable Capital, Coatue, DST Global Partners, ICONIQ Growth, General Catalyst, Citi Ventures, SV Angel, Citius, Endeavor Catalyst, and Goldman Sachs - in addition to dozens of angel investors and local family offices.
We’re building the financial infrastructure that powers high-performing organizations across the region. We invite you to join us if you want to be part of a fast-paced environment that will accelerate your career and support you to do some of the best work of your life alongside a passionate and committed team distributed across the Americas.
We're looking for an Enterprise Sales Leader based in Mexico City to lead Clara’s targeted accounts team in Mexico—a dedicated squad of senior Account Executives focused on Mid-Market and Enterprise prospects.
In this role, you will be the driving force behind our most strategic market. You aren't just a strategist; you are an operational leader who owns the day-to-day rhythm of the team and is capable of improving productivity at every level. You will contribute to Clara’s mission by ensuring our sales execution is flawless, our pipeline is robust, and our team of sellers is constantly coached to reach peak performance. You will be responsible for translating high-level company goals into daily actions, ensuring that every discovery call, demo, and closing negotiation meets the high bar required to win in the Latin American fintech space.
Primary Responsibilities:
- Team Leadership & Execution: Lead, coach, and develop a high-performing team. Set productivity KPIs, run daily standups, weekly pipeline reviews, and deep-dive deal coaching sessions to identify and close performance gaps.
- Strategic Negotiation: Act as a key closer and executive sponsor for high-level negotiations, engaging with C-suite stakeholders at major corporations across Mexico City, Guadalajara, and Monterrey.
- Pipeline & Quota Management: Own the team’s forecast accuracy and quota attainment. Monitor deal velocity and ensure sufficient coverage across the Mid-Market and Enterprise segments, centralized in our CRM.
- Outbound Excellence: Drive the execution of Clara’s outbound sales process. Use tools like Hubspot, N8N, and Amplemarket to monitor activity metrics and standardize best practices across the team.
- Innovation & Automation: Lead projects to integrate AI tools into the sales motion to automate prospecting workflows and improve conversion rates.
- Public Representation: Serve as a thought leader for Clara, comfortably speaking in public forums, conferences, and industry events to build brand authority.
- Cross-functional Alignment: Partner with Inbound teams, CommercialOps, and Marketing to refine messaging and ensure a seamless handoff to Customer Success.
Who you are
“We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.”
Must haves:
- 5+ years of experience in B2B sales, with at least 2 years in a leadership or team management role.
- Proven track record of hitting and exceeding quotas in Mid-Market or Enterprise segments, specifically within the Mexican market (CDMX, GDL, MTY).
- Deep understanding of the financial services industry or high-growth software environments.
- Experience or interest in AI tools to automate workflows and improve sales productivity.
- Exceptional verbal and written communication skills, with the ability to influence C-level stakeholders and speak at large-scale events.
- Expertise in pipeline management and forecasting using CRM (Hubspot desired)
- Independent analytical skills using spreadsheets or Metabase to track team KPIs.
- Experience in managing complex financial products and multi-stakeholder sales cycles.
- A good sense of humor.
Why join Clara
At Clara, you’ll have the autonomy, speed, and support to make meaningful impact — not just on your team, but on how organizations are run across Latin America.
Who we are
-
We’re the leading B2B fintech for spend management in Latin America.
-
Certified as one of the world's fastest-growing companies, a Great Place to Work, and a LinkedIn Top Startup.
-
Passionate about making Latin America more prosperous and competitive.
-
Constantly innovating to build financial infrastructure that enables each of our customers to thrive.
-
Product-led, high-talent-density culture — designed for builders who raise the bar.
-
Proud of our open, inclusive, and values-driven environment.
What we believe in
-
#Clarity. We say things clearly, directly, and proactively.
-
#Simplicity. We reduce noise to focus on what really matters.
-
#Ownership. We take responsibility and never wait to be told.
-
#Pride. We build products and experiences we’re proud of.
-
#Always Be Changing (ABC). We grow through feedback, risk-taking, and action.
-
#Inclusivity. Every voice counts. Everyone contributes to our mission.
What we offer
-
Competitive salary and stock options (ESOP) from day one
-
Multicultural team with daily exposure to Portuguese, Spanish, and English (our corporate language)
-
Annual learning budget and internal accelerated development paths
-
High-ownership environment: we move fast, learn fast, and raise the bar — together
-
Smart, ambitious teammates — low ego, high impact
-
Flexible vacation and hybrid work model focused on results
If you’re ready for growth, ownership, and impact — apply now and help us redefine B2B finance in Latin America.
Clara’s Hybrid Policy
Claridians in a hybrid mode split their time between working from the office, talking to or visiting customers, or working from home. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for each individual and team.
We don't enforce a minimum number of days for most roles, but you're expected to spend time at the office organically, and be at the office most days during your ramp-up or when required by your leader.
Ready to apply?
Apply to Clara
Frontend Engineer [Senior] Users & Company
Share this job
Ready to accelerate your career?
Clara is the fastest-growing company in Latin America. We've built the leading solution for companies to make and manage all their payments. We already help over 20,000 large and growing businesses operate with agility and financial clarity through locally issued corporate cards, bill pay, financing, and a powerful B2B platform built for scale.
Clara is backed by some of the most successful investors in the world, including top regional VCs like monashees, Kaszek, and Canary, and leading global funds like Notable Capital, Coatue, DST Global Partners, ICONIQ Growth, General Catalyst, Citi Ventures, SV Angel, Citius, Endeavor Catalyst, and Goldman Sachs - in addition to dozens of angel investors and local family offices.
We’re building the financial infrastructure that powers high-performing organizations across the region. We invite you to join us if you want to be part of a fast-paced environment that will accelerate your career and support you to do some of the best work of your life alongside a passionate and committed team distributed across the Americas.
What you'll do
We're looking for a Senior Frontend Engineer to help us build the next generation of our financial platform. In this role, you will bridge the gap between complex financial logic and high-end user experience. You will be responsible for translating high-fidelity designs from Figma into performant React applications that consume RESTful APIs to deliver real-time financial insights.
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Feature Leadership: Lead the end-to-end implementation of complex frontend features, ensuring they are scalable, secure, and highly responsive.
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Design Implementation: Work fluently within Figma to inspect designs, manage design tokens, and build a cohesive, reusable component library.
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API Integration: Architect clean and efficient patterns for consuming RESTful APIs, managing asynchronous data fetching, caching, and error handling.
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Performance Optimization: Fine-tune applications for maximum speed, focusing on efficient rendering and data processing for heavy financial datasets.
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Collaboration: Partner with product managers and backend engineers to define API contracts and ensure technical feasibility across the stack.
Who you are
“We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.”
Must haves
-
Working proficiency in English and Spanish.
-
React & TypeScript: Extensive professional experience with React (Hooks, Context, and modern patterns) and a strong preference for type-safe code.
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Figma Fluency: You are comfortable navigating Figma, extracting assets, and collaborating with designers to turn static mockups into dynamic, interactive experiences.
-
RESTful Mastery: Deep understanding of interacting with REST APIs, including standardizing requests, handling authentication (OAuth/JWT), and managing state (e.g., React Query or SWR).
-
Experience or interest in AI tools to automate workflows.
-
Excellent verbal and written communication.
-
Adaptability to fast-changing environments.
-
Proven role-specific execution.
Nice to haves
-
Modern CSS: Proficiency in modern styling approaches like Tailwind CSS, CSS Modules, or Styled Components.
-
Startup & Fintech Experience: A background in finance or a fast-paced startup is highly preferred. You understand the importance of data integrity and the need to iterate quickly without breaking critical systems.
-
Independent analytical skills using spreadsheets, SQL, or Python.
-
A good sense of humor.
Why join Clara
At Clara, you’ll have the autonomy, speed, and support to make meaningful impact — not just on your team, but on how organizations are run across Latin America.
Who we are
-
We’re the leading B2B fintech for spend management in Latin America.
-
Certified as one of the world's fastest-growing companies, a Great Place to Work, and a LinkedIn Top Startup.
-
Passionate about making Latin America more prosperous and competitive.
-
Constantly innovating to build financial infrastructure that enables each of our customers to thrive.
-
Product-led, high-talent-density culture — designed for builders who raise the bar.
-
Proud of our open, inclusive, and values-driven environment.
What we believe in
-
#Clarity. We say things clearly, directly, and proactively.
-
#Simplicity. We reduce noise to focus on what really matters.
-
#Ownership. We take responsibility and never wait to be told.
-
#Pride. We build products and experiences we’re proud of.
-
#Always Be Changing (ABC). We grow through feedback, risk-taking, and action.
-
#Inclusivity. Every voice counts. Everyone contributes to our mission.
What we offer
-
Competitive salary and stock options (ESOP) from day one
-
Multicultural team with daily exposure to Portuguese, Spanish, and English (our corporate language)
-
Annual learning budget and internal accelerated development paths
-
High-ownership environment: we move fast, learn fast, and raise the bar — together
-
Smart, ambitious teammates — low ego, high impact
-
Flexible vacation and hybrid work model focused on results
If you’re ready for growth, ownership, and impact — apply now and help us redefine B2B finance in Latin America.
Clara’s Hybrid Policy
Claridians in a hybrid mode split their time between working from the office, talking to or visiting customers, or working from home. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for each individual and team.
We don't enforce a minimum number of days for most roles, but you're expected to spend time at the office organically, and be at the office most days during your ramp-up or when required by your leader.
Ready to apply?
Apply to Clara
Global Head of Legal & Regulatory (Director Global de Legal) - Mexico City (Hybrid)
Share this job
Ready to accelerate your career?
Clara is the fastest-growing company in Latin America. We've built the leading solution for companies to make and manage all their payments. We already help over 20,000 large and growing businesses operate with agility and financial clarity through locally issued corporate cards, bill pay, financing, and a powerful B2B platform built for scale.
Clara is backed by some of the most successful investors in the world, including top regional VCs like monashees, Kaszek, and Canary, and leading global funds like Notable Capital, Coatue, DST Global Partners, ICONIQ Growth, General Catalyst, Citi Ventures, SV Angel, Citius, Endeavor Catalyst, and Goldman Sachs - in addition to dozens of angel investors and local family offices.
We’re building the financial infrastructure that powers high-performing organizations across the region. We invite you to join us if you want to be part of a fast-paced environment that will accelerate your career and support you to do some of the best work of your life alongside a passionate and committed team distributed across the Americas.
What you'll do
We're looking for a Global Head of Legal & Regulatory to join our executive team and own the legal strategy, regulatory relationships, and team building across all markets where Clara operates. This is Clara's most senior legal position, reporting directly to the CEO. You are not just a legal technician; you are a business leader who happen to be a lawyer—one who makes decisions grounded in data and embraces technology as a force multiplier.
You will contribute to Clara’s mission by:
-
Defining Clara’s global legal strategy and owning its execution across all markets, anticipating risks before they arise and developing proactive mitigation strategies.
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Representing Clara in relationships with financial regulators, governmental bodies, and relevant industry forums across LatAm.
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Building and enforcing a compliance framework that scales across multiple jurisdictions, using data to monitor posture in real-time.
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Building, leading, and developing Clara’s in-house legal team—hiring exceptional talent and fostering a culture of urgency, ownership, and commercial judgment.
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Redesigning how legal services are delivered with a focus on speed and leverage, leading the adoption of AI tools for contract review, research, and workflow automation.
-
Using data to measure the legal team's performance, identifying bottlenecks, and continuously improving function operations.
-
Working closely with Product, Finance, Operations, and Commercial teams to ensure legal is a strategic asset, not a bottleneck.
Who you are
“We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.”
Must haves:
-
8+ years of legal experience, with significant time spent in financial services or fintech.
-
Deep expertise in financial regulation across LatAm, with particular fluency in Mexico, Brazil, and Colombia.
-
Experience leading a legal function at a high-growth company, with a proven track record of building and managing high-performing teams.
-
Working proficiency in English and either Spanish or Portuguese.
-
Experience or a strong interest in AI tools to automate legal workflows and increase efficiency.
-
A data-driven mindset: you measure what matters and use data to drive legal and business decisions.
-
Proven ability to navigate regulatory complexity and organizational ambiguity with high ownership.
-
Excellent verbal and written communication skills, acting as a true peer to executive leadership.
Nice to haves:
-
Trilingual proficiency (English, Spanish, and Portuguese).
-
Independent analytical skills using SQL or spreadsheets to measure team performance metrics.
-
Experience managing external counsel and legal spend via structured reporting or platforms like Hubspot or specialized legal ops tools.
-
A good sense of humor.
Why join Clara
At Clara, you’ll have the autonomy, speed, and support to make meaningful impact — not just on your team, but on how organizations are run across Latin America.
Who we are
-
We’re the leading B2B fintech for spend management in Latin America.
-
Certified as one of the world's fastest-growing companies, a Great Place to Work, and a LinkedIn Top Startup.
-
Passionate about making Latin America more prosperous and competitive.
-
Constantly innovating to build financial infrastructure that enables each of our customers to thrive.
-
Product-led, high-talent-density culture — designed for builders who raise the bar.
-
Proud of our open, inclusive, and values-driven environment.
What we believe in
-
#Clarity. We say things clearly, directly, and proactively.
-
#Simplicity. We reduce noise to focus on what really matters.
-
#Ownership. We take responsibility and never wait to be told.
-
#Pride. We build products and experiences we’re proud of.
-
#Always Be Changing (ABC). We grow through feedback, risk-taking, and action.
-
#Inclusivity. Every voice counts. Everyone contributes to our mission.
What we offer
-
Competitive salary and stock options (ESOP) from day one
-
Multicultural team with daily exposure to Portuguese, Spanish, and English (our corporate language)
-
Annual learning budget and internal accelerated development paths
-
High-ownership environment: we move fast, learn fast, and raise the bar — together
-
Smart, ambitious teammates — low ego, high impact
-
Flexible vacation and hybrid work model focused on results
If you’re ready for growth, ownership, and impact — apply now and help us redefine B2B finance in Latin America.
Clara’s Hybrid Policy
Claridians in a hybrid mode split their time between working from the office, talking to or visiting customers, or working from home. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for each individual and team.
We don't enforce a minimum number of days for most roles, but you're expected to spend time at the office organically, and be at the office most days during your ramp-up or when required by your leader.
Ready to apply?
Apply to Clara
Software Engineer [Senior] Experience (Senior Ingeniero de Software Experience) - Latam
Share this job
Ready to accelerate your career?
Clara is the fastest-growing company in Latin America. We've built the leading solution for companies to make and manage all their payments. We already help over 20,000 large and growing businesses operate with agility and financial clarity through locally issued corporate cards, bill pay, financing, and a powerful B2B platform built for scale.
Clara is backed by some of the most successful investors in the world, including top regional VCs like monashees, Kaszek, and Canary, and leading global funds like Notable Capital, Coatue, DST Global Partners, ICONIQ Growth, General Catalyst, Citi Ventures, SV Angel, Citius, Endeavor Catalyst, and Goldman Sachs - in addition to dozens of angel investors and local family offices.
We’re building the financial infrastructure that powers high-performing organizations across the region. We invite you to join us if you want to be part of a fast-paced environment that will accelerate your career and support you to do some of the best work of your life alongside a passionate and committed team distributed across the Americas.
🚀 About the Role
We’re looking for a hands-on Senior Software Engineer with deep expertise in high-scale, event-driven systems built in Java.
This role focuses on designing and operating distributed systems that process high-volume of events across batch and real-time workflows. You’ll contribute architectural ideas, optimize performance at scale, and improve system resilience — without acting as a formal Tech Lead.
Our platform runs on AWS and OpenShift (OCP), leverages PostgreSQL and document-oriented NoSQL databases, and demands strong performance discipline.
If you’ve tuned the JVM under load, optimized JSONB queries in production, and built reactive systems that don’t fall apart under concurrency — we should talk.
🎯 Key Responsibilities
- Design and implement high-performance backend services in Java
- Build and evolve reactive, event-driven architectures handling millions of events
- Contribute to both batch pipelines and real-time streaming flows
- Apply reactive programming principles (Project Reactor, Spring WebFlux, or similar)
- Design and implement resilient asynchronous patterns (retries, backpressure, circuit breakers)
- Optimize JVM performance (GC tuning, thread pools, memory usage, non-blocking I/O)
- Design flexible data models using NoSQL in document-style patterns
- Optimize PostgreSQL performance, including JSONB-heavy queries, indexing strategies (GIN, partial indexes), and query plan analysis
- Analyze locking, contention, and concurrency bottlenecks
- Implement strong observability practices (metrics, tracing, distributed logging)
- Collaborate in architecture discussions and contribute scalable design improvements
✅ What We’re Looking For
- 7+ years of backend engineering experience with strong Java expertise
- Proven experience building and operating large-scale event processing systems
- Hands-on experience with reactive programming (Project Reactor, WebFlux, RxJava, etc.)
- Deep understanding of non-blocking I/O and asynchronous execution models
- Strong experience with event-driven architectures (Kafka, SQS/SNS, RabbitMQ, etc.)
- Solid understanding of distributed systems (eventual consistency, ordering guarantees, idempotency)
- Experience tuning the JVM in production environments
- Strong PostgreSQL performance tuning skills
- Hands-on experience optimizing JSONB queries (GIN indexes, containment queries, query plan analysis)
- Experience using NoSQL with flexible/document-style data models
- Strong PostgreSQL performance tuning skills, including JSONB optimization and indexing strategies
- Experience working in AWS environments and familiarity with Kubernetes-based platforms (OpenShift/OCP)
💡 Nice to Have
- Experience with Kafka Streams or stream processing frameworks
- Experience designing hybrid batch + streaming architectures
- Experience with caching strategies (Redis)
- Familiarity with load testing and benchmarking tools
- Experience in defining and monitoring performance SLAs/SLOs
Why join Clara
At Clara, you’ll have the autonomy, speed, and support to make meaningful impact — not just on your team, but on how organizations are run across Latin America.
Who we are
-
We’re the leading B2B fintech for spend management in Latin America.
-
Certified as one of the world's fastest-growing companies, a Great Place to Work, and a LinkedIn Top Startup.
-
Passionate about making Latin America more prosperous and competitive.
-
Constantly innovating to build financial infrastructure that enables each of our customers to thrive.
-
Product-led, high-talent-density culture — designed for builders who raise the bar.
-
Proud of our open, inclusive, and values-driven environment.
What we believe in
-
#Clarity. We say things clearly, directly, and proactively.
-
#Simplicity. We reduce noise to focus on what really matters.
-
#Ownership. We take responsibility and never wait to be told.
-
#Pride. We build products and experiences we’re proud of.
-
#Always Be Changing (ABC). We grow through feedback, risk-taking, and action.
-
#Inclusivity. Every voice counts. Everyone contributes to our mission.
What we offer
-
Competitive salary and stock options (ESOP) from day one
-
Multicultural team with daily exposure to Portuguese, Spanish, and English (our corporate language)
-
Annual learning budget and internal accelerated development paths
-
High-ownership environment: we move fast, learn fast, and raise the bar — together
-
Smart, ambitious teammates — low ego, high impact
-
Flexible vacation and hybrid work model focused on results
If you’re ready for growth, ownership, and impact — apply now and help us redefine B2B finance in Latin America.
Clara’s Hybrid Policy
Claridians in a hybrid mode split their time between working from the office, talking to or visiting customers, or working from home. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for each individual and team.
We don't enforce a minimum number of days for most roles, but you're expected to spend time at the office organically, and be at the office most days during your ramp-up or when required by your leader.
Ready to apply?
Apply to Clara
Staff/ Senior Engineer - Remote
Share this job
Ready to accelerate your career?
Clara is the fastest-growing company in Latin America. We've built the leading solution for companies to make and manage all their payments. We already help over 20,000 large and growing businesses operate with agility and financial clarity through locally issued corporate cards, bill pay, financing, and a powerful B2B platform built for scale.
Clara is backed by some of the most successful investors in the world, including top regional VCs like monashees, Kaszek, and Canary, and leading global funds like Notable Capital, Coatue, DST Global Partners, ICONIQ Growth, General Catalyst, Citi Ventures, SV Angel, Citius, Endeavor Catalyst, and Goldman Sachs - in addition to dozens of angel investors and local family offices.
We’re building the financial infrastructure that powers high-performing organizations across the region. We invite you to join us if you want to be part of a fast-paced environment that will accelerate your career and support you to do some of the best work of your life alongside a passionate and committed team distributed across the Americas.
What you'll do
Staff/Senior Engineer
We're looking for a Staff/Senior Engineer to lead the evolution of Clara’s backend systems and help scale our platform across Latin America. You will combine hands-on development with technical leadership to shape the engineering culture and systems behind Clara’s financial products.
In this role, you will:
- Guide architecture and design decisions for scalable, secure, and reliable backend services
- Write high-quality, maintainable code and set best practices for the engineering team
- Mentor and support the professional growth of mid- and senior-level engineers
- Collaborate closely with Product, Design, and Data to define and deliver end-to-end solutions
- Lead technical planning, code reviews, and project prioritization with a focus on long-term impact
- Champion engineering excellence and foster a culture of ownership, continuous improvement, and knowledge sharing
- Identify and reduce tech debt to improve system performance and team productivity
- Drive adoption of tools and practices that support speed and quality (e.g., CI/CD, Github, observability)
- Stay close to the product to deeply understand customer needs and ensure backend systems meet business goals
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role.
Must haves:
- 7+ years of backend software development experience, including 1–2 years in a tech lead or staff-level role
- Strong software architecture and system design expertise
- Proven ability to lead through influence, not hierarchy
- Strong proficiency in one or more backend languages (preferably Java) with deep understanding of modern frameworks and development patterns.
- Experience mentoring engineers and elevating team performance
- Solid understanding of distributed systems and data modeling
- Strong AI early adoption at all levels of development, including the ability to design, code, review, and deploy full-stack applications into Clara's workflows, transforming ambiguous ideas into functional tools, accelerating the software construction speed
- Working proficiency in English and Portuguese
- Experience or interest in AI tools to automate workflows
- Excellent communication skills and ability to collaborate cross-functionally
Nice to haves:
- Experience with AWS, Metabase, or Databricks
- Exposure to SQL or Python for backend or data use cases
- Experience in fintech, payments, or credit infrastructure
- Basic proficiency in Spanish or a desire to learn it
- A good sense of humor
Why join Clara
At Clara, you’ll have the autonomy, speed, and support to make meaningful impact — not just on your team, but on how organizations are run across Latin America.
Who we are
-
We’re the leading B2B fintech for spend management in Latin America.
-
Certified as one of the world's fastest-growing companies, a Great Place to Work, and a LinkedIn Top Startup.
-
Passionate about making Latin America more prosperous and competitive.
-
Constantly innovating to build financial infrastructure that enables each of our customers to thrive.
-
Product-led, high-talent-density culture — designed for builders who raise the bar.
-
Proud of our open, inclusive, and values-driven environment.
What we believe in
-
#Clarity. We say things clearly, directly, and proactively.
-
#Simplicity. We reduce noise to focus on what really matters.
-
#Ownership. We take responsibility and never wait to be told.
-
#Pride. We build products and experiences we’re proud of.
-
#Always Be Changing (ABC). We grow through feedback, risk-taking, and action.
-
#Inclusivity. Every voice counts. Everyone contributes to our mission.
What we offer
-
Competitive salary and stock options (ESOP) from day one
-
Multicultural team with daily exposure to Portuguese, Spanish, and English (our corporate language)
-
Annual learning budget and internal accelerated development paths
-
High-ownership environment: we move fast, learn fast, and raise the bar — together
-
Smart, ambitious teammates — low ego, high impact
-
Flexible vacation and hybrid work model focused on results
If you’re ready for growth, ownership, and impact — apply now and help us redefine B2B finance in Latin America.
Clara’s Hybrid Policy
Claridians in a hybrid mode split their time between working from the office, talking to or visiting customers, or working from home. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for each individual and team.
We don't enforce a minimum number of days for most roles, but you're expected to spend time at the office organically, and be at the office most days during your ramp-up or when required by your leader.
Ready to apply?
Apply to Clara
dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers.
dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.
We’re looking for a Shopper Insights Client Associate, who is passionate about Retail, good logical thinking and a pro-active approach to addressing issues head-on.
This role is about doing hands-on work whist learning about and experiencing our unique culture. Working closely with your manager, you will help brands better understand and serve their customers using customer data, helping to contribute to our businesses success. We will give you real responsibility because we know you're capable, and we want you to have the opportunity to showcase your talent and develop your skill set.
What We Expect From You
- Great collaboration with colleagues
- Communication and presentation skills
- Problem solving and hypothesis thinking
- Setting up and onboarding current and new clients, delivering training and support
- Compiling, verifying accuracy and sorting information to prepare source data for our tools
- Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output
- Proactively improving our internal client processes
What you can expect from us
We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.
You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.
And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.
Our approach to Flexible Working
At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.
For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)
Ready to apply?
Apply to dunnhumby
We are PMG
Named Ad Age Best Places to Work for 11 years in a row and Fast Company Best Workplaces for Innovators since 2022, PMG is a global independent marketing services and technology company that seeks to inspire people and brands that anything is possible. Driven by shared success, PMG leverages business strategy and transformation, creative, media, and insights—as well as its proprietary operating system, Alli—to deliver cutting-edge digital solutions and innovative media strategies.
Our team comprises over 900 employees globally, and our work for ambitious brands like Apple, Nike, Sephora, Experian, Therabody, Best Western Hotels & Resorts, Creed Fragrances, BNY, Intuit, CKE Restaurants, Travelex, and Whole Foods spans 85+ countries.
Professional proficiency in written and spoken English is required, including for resume submission and interviews.
Who You Will Be Working With
As a Creative Project Management Senior Manager, you’ll partner closely with Account Directors, strategists, creatives, editors, motion designers, and production teams to lead high-volume video and digital work from kickoff through final delivery.
You’ll work across a global Creative Team, helping build strong alignment across time zones while fostering a true one-team mentality. This role is highly collaborative and plays an important part in connecting strategic priorities to day-to-day execution, ensuring teams have the visibility, support, and workflow needed to do exceptional work for some of the world’s most recognizable brands.
You’ll also serve as a people leader within PMG’s broader creative and project management community, mentoring project managers and production talent, strengthening team operations, and helping create an environment where people can grow, contribute, and thrive.
What You Will Bring
• Bring 8+ years of digital project management experience in a high-growth agency environment, including 5+ years leading distributed teams across markets and time zones.
• Lead complex creative, video, and digital production workflows with confidence, bringing a strong understanding of how to guide work from intake and planning through post-production and final delivery.
• Apply deep knowledge of video production, digital asset development, and digital ad formats, with fluency in Adobe Creative Suite and an appreciation for the craft and detail behind strong creative work.
• Build and optimize project workflows using tools such as Jira and Airtable, while using data and platform insights to create greater transparency, accountability, and efficiency across the work.
• Navigate cross-cultural collaboration with care and confidence, with proven success supporting nearshore teams in Latin America or Eastern Europe and managing follow-the-sun workflows.
• Use strong operational instincts to manage risk, improve processes, and create resource plans that help teams scale thoughtfully while maintaining quality and momentum.
• Communicate clearly and confidently with stakeholders at every level, translating project health, timelines, priorities, and challenges into actionable next steps.
• Bring advanced proficiency in Jira, Airtable, and Google Marketing Platform, along with the ability to learn and apply new systems that support smarter ways of working.
• Support team growth through coaching, feedback, and mentorship, helping create an environment where people feel connected, empowered, and equipped to do their best work.
• Bring native or bilingual fluency in English and Spanish, along with a bachelor’s degree in Marketing, Communications, or a related field.
• A commitment to curiosity and adaptability as a Continual Learner, staying at the forefront of media innovation while prioritizing client success with a Customer-Focused mindset that seeks opportunities to deliver meaningful value.
• A dedication to People-Focused leadership, fostering collaboration, innovation, and professional growth by Leading by Example and nurturing strong relationships that empower others to excel.
What You Will Be Doing
• Lead end-to-end project and workflow management for high-volume, quick-turn creative production cycles across video and digital assets, ensuring every stage aligns with PMG’s global standards.
• Serve as the primary point of contact for Account Directors and key stakeholders, creating transparency around project health, timelines, risks, and resource velocity.
• Implement and refine workflows within PMG’s technology stack, including Jira and Airtable, while incorporating insights from the Alli platform to monitor performance and support informed decision-making.
• Create strong operational alignment between U.S.-based strategic direction and nearshore execution, fostering collaboration and consistency across teams and time zones.
• Oversee creative production deliverables across video, motion, and digital assets, reviewing work to ensure it meets brand standards and reflects the quality expected by PMG’s clients.
• Guide post-production workflows across editing, color, sound, finishing, and delivery, ensuring assets are optimized for today’s global ad-tech ecosystem across social, web, and programmatic channels.
• Manage external vendor relationships for specialized production needs, including scoping work, coordinating handoffs, negotiating contracts, and maintaining a seamless production experience.
• Lead and mentor a diverse team of nearshore Project Managers and production staff, creating opportunities for growth through coaching, collaboration, and continuous learning.
• Support resource planning, staffing visibility, and capacity mapping to help scale the MXC office in step with PMG’s continued global growth.
• Define, monitor, and elevate performance expectations through meaningful KPIs, process improvements, and automation opportunities that help teams work smarter and more effectively.
• Identify opportunities to strengthen creative workflows, remove friction, and improve how work moves across creative, strategic, and operational partners.
• Bring calm, clarity, and forward momentum to fast-moving workstreams, helping teams stay connected, focused, and ready to deliver exceptional work.
What We Offer
- Professional Development: Take advantage of our learning and development programs, mentorship opportunities, and career advancement support.
- Generous Time Off: Enjoy generous paid time off and holiday allowances to recharge and spend time with loved ones.
- Parental Leave: We provide paid parental leave to support your family during important life events.
- Retirement & Pension Plans: Plan for your future with competitive retirement or pension programs, including contribution matching.
- Fertility and Family Support: Access fertility benefits for all team members and their spouses.
- Healthcare: Coverage and support for everyday medical expenses and routine care, tailored by geography.
- Pet Insurance: Protect your pet's health and your finances.
- Lifestyle Spending Accounts: Enjoy 100% company-funded accounts to promote healthy habits and well-being.
- Commuter Benefits: Access support for travel and commuting needs, where available.
- Annual Bonus: All employees are eligible for an annual bonus.
- Volunteering Opportunities: Receive 8 give-back hours to volunteer in your local communities.
- AI Enterprise License: Access AI Enterprise accounts and participate in weekly AI training sessions to empower and ensure AI safety.
Benefits vary by country, location, and geography to reflect local laws, norms, and expectations.
What Sets Us Apart
Being part of PMG means joining a company culture that’s unmatched in digital. We're dedicated to working hard to serve our employees and clients, delivering value, results, and innovation—which often requires true grit and agility. We believe in taking care of ourselves and each other to continuously improve in every way.
In alignment with our core values to be inclusive and always change for the better, PMG is committed to creating a more diverse and inclusive culture, and we are proud to be an equal opportunity employer. We believe that we only change for the better by bringing diverse perspectives to our company. PMG recruits, employs, trains, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to PMG
WPP is the trusted growth partner for the world’s leading brands.
We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
We have been building the world's most valuable brands for 50 years and have global reach across 100+ markets, with deep local expertise.
Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.
For more information, visit WPP.com.
WPP is embarking on a major 3-year transformation to simplify, modernise, and unify its technology platforms across the group. This change is critical to:
- Enable cost-effective transformation and operational efficiency
- Accelerate adoption of AI, data, and digital platforms
- Ensure consistent delivery of value and benefits across all agencies and markets
- Minimise disruption and maximise engagement during large-scale change
Workday is a cornerstone of this transformation, providing a single, modern system of record for people data and for driving efficiency through our operations and finance functions. By standardising core processes, improving data quality and enabling better insights, Workday supports consistent ways of working, stronger governance and future‑ready capabilities, while creating the foundation for scalable change, automation and AI‑enabled decision making across WPP.
Why we're hiring:
We are looking for a Workday HCM Analyst with core HCM and absence/time tracking experience to join the Workday Services Team providing post go-live support.
Reporting to the Lead Workday HCM Analyst, the purpose of the role is to deliver high-quality advice and support across Workday HCM. This will include diagnosis and resolution of issues raised by colleagues, create and maintain organizations & structures, configuration across core HCM, absence, compensation and organizations.
This is an exciting and varied role in a dynamic team where you will work with the wider Workday Services Team to provide a world class level of Workday support and development on a day-to-day basis. You will also work with the WPP Workday implementation team and People teams to understand, improve and deliver an efficient and effective solution.
What you'll be doing:
- Diagnose and resolve core HCM, absence, compensation and time tracking issues raised by the business
- Support data requests and maintenance including rescind, correct and EIBs
- Manage tickets from assignment, including P1 or P2 incidents, taking to production, and keeping the requestor informed at all times
- Provide functional expertise and guidance to our People teams
- Accountable for maintaining up-to-date process documentation
- Safeguard global standards and principles against competing requests and priorities
- Participate in testing activities as required
- Provide creative solutioning for enhancements to our Workday deployment
- Maintain expertise on data standards/functionality/features/capabilities in Workday and technology trends
Who you'll be working with:
The Workday HCM Analyst will report to the Lead Workday HCM Analyst and will liaise with Workday Services colleagues around the globe.
What you'll need:
- Certified or experienced in Workday core HCM/absence/time tracking/compensation
- Takes ownership of queries and successfully resolves
- Experience of using Jira, ServiceNow or similar service management software
- Effective team player and experience of working with others to achieve a common goal
- Excellent listening and communication skills
- Excellent organisational skills, attention to detail and confident communicator across all mediums
- Ability to deliver to deadlines and prioritise effectively
- Experience of improving ways of working and processes
- Knowledge and experience of cross functional working on both HR and finance processes an advantage
Who you are:
You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.
You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.
You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.
What we'll give you:
Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.
Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.
Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?
#LI-Remote
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Please read our Privacy Notice (https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide.
Ready to apply?
Apply to WPP
WPP is the trusted growth partner for the world’s leading brands.
We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
We have been building the world's most valuable brands for 50 years and have global reach across 100+ markets, with deep local expertise.
Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.
For more information, visit WPP.com.
WPP is embarking on a major 3-year transformation to simplify, modernise, and unify its technology platforms across the group. This change is critical to:
- Enable cost-effective transformation and operational efficiency
- Accelerate adoption of AI, data, and digital platforms
- Ensure consistent delivery of value and benefits across all agencies and markets
- Minimise disruption and maximise engagement during large-scale change
Workday is a cornerstone of this transformation, providing a single, modern system of record for people data and for driving efficiency through our operations and finance functions. By standardising core processes, improving data quality and enabling better insights, Workday supports consistent ways of working, stronger governance and future‑ready capabilities, while creating the foundation for scalable change, automation and AI‑enabled decision making across WPP.
Why we're hiring:
We are looking for a Workday HCM Consultant with core HCM and absence/time tracking experience to join the Workday Services Team providing post go-live support.
Reporting to the Workday Services HCM Product Manager, the purpose of the role is to deliver high-quality advice and support across Workday HCM. This will include diagnosis and resolution of issues raised by colleagues, create and maintain organizations & structures, configuration across core HCM, absence, compensation and organizations.
This is an exciting and varied role in a dynamic team where you will work with the wider Workday Services Team to provide a world class level of Workday support and development on a day-to-day basis. You will also work with the WPP Workday implementation team and People teams to understand, improve and deliver an efficient and effective solution.
What you'll be doing:
- Manage complex change requests, establish the underlying problem, propose options and fully document the solution
- Diagnose and resolve core HCM, absence, compensation and Time Tracking issues raised by the business
- Support global merger activities and deployments
- Manage tickets from assignment, including P1 or P2 incidents, taking to production, keeping the requestor informed at all times
- Provide guidance to our team of analysts when troubleshooting complex issues
- Professionally manage escalations should they occur and communicating with senior stakeholders
- Provide functional expertise and guidance to our People Teams
- Accountable for maintaining up-to-date process documentation
- Safeguard global standards and principles against competing requests and priorities
- Participate in testing activities as required
- Proactively identify opportunities to extend and improve our Workday usage
- Maintain expertise on data standards/functionality/features/capabilities in Workday and technology trends
Who you'll be working with:
The Workday HCM Consultant will report to the Workday HCM Product Manager and will liaise with the global Workday Services team.
What you'll need:
- Five years’ Workday experience across Workday HCM including absence, time tracking, recruitment and talent, preferably in a global organisation
- Ability to identify opportunities to extend Workday usage to meet business requirements
- able to challenge stakeholders to fully understand a requirement
- Take ownership of queries and successfully resolve
- Experience of using ServiceNow or similar service management software
- Effective team player and experience of working with others to achieve a common goal
- Excellent organisational skills, attention to detail and confident communicator across all mediums
- Ability to deliver to deadlines and prioritise effectively
- Experience of improving ways of working and processes
- Knowledge and experience of cross functional working on both HR and finance processes an advantage
Who you are:
You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.
You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.
You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.
What we'll give you:
Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.
Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.
Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?
#LI-Remote
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Please read our Privacy Notice (https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide.
Ready to apply?
Apply to WPP
About Teads
Teads is a leading omnichannel advertising platform focused on driving outcomes for brand and performance advertisers across screens. With a focus on meaningful business outcomes for branding and performance objectives, Teads drives value by leveraging predictive AI technology to connect quality media, beautiful brand creative, and context-driven addressability and measurement. Teads is directly partnered with more than 10,000 publishers and 20,000 advertisers globally. The company is headquartered in New York, New York with a global team of around 1,700 people in 30+ countries.
For more information, visit www.teads.com.
About The Opportunity
We are looking for a highly motivated and experienced Sales Manager to join our team. The ideal candidate will have a strong network within the Mexico media agency landscape and a proven track record of developing and maintaining relationships with key decision-makers within these agencies. A deep understanding of the (online) Media/Advertising ecosystem is a must. The Sales Manager will be responsible for developing and executing sales strategies, identifying new business opportunities, and delivering on sales targets.
Please submit your CV in English
What will you do?
- Develop and maintain relationships with existing clients and agencies Identify new business opportunities
- Provide a strong consulting dimension and a high-quality service.
- Propose relevant media recommendations adapted to your clients' needs.
- Work in close collaboration with the various internal areas of expertise (Insights, Creative Studio, Account Management, Platform) in order to best meet client requirements.
- Ensure sales targets are met.
What will you bring to the team?
- 5+ years of experience in selling media to media agenciesStrong network within the
- Mexican media agency landscape
- Excellent relationship-building and interpersonal skills
- Proven ability to close deals
- Strategic thinking skills
- Strong analytical and problem-solving skills
- Ability to work independently and as part of a team
- Excellent written and verbal communication skills in English
- Native Spanish speaker is preferred
- Knowledge of online (video) solutions
We care about you
- Competitive salary and benefits package
- Opportunity to work with a talented team of professionals
- Chance to make a significant impact on the company's growth
- Challenging and rewarding work environment
- We offer a hybrid work model
If you are a highly motivated and experienced Digital Advertising Sales Manager with a strong network within the Mexican media agency landscape, we encourage you to apply for this exciting opportunity.
Teads utilizes or may utilize artificial intelligence to assist in the screening and selection process to ensure an efficient and fair evaluation of candidates.
#LI-HYBRID
#LI-BAILEY
Life at Teads
At Teads, we don’t just offer new roles - we blend creativity, technology, and data to shape the future of media. You’ll work with smart humans, meaningful brands, and cool tools, all while helping redefine how advertising works in a world that demands more transparency, better insights, and smarter strategies.
As a Teadster, you’ll play a critical role in shaping our future success in the region. Here’s why Teads stands out:
- We've merged two open internet category leaders—Outbrain and Teads—to create the ‘new’ Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web.
- As part of our team, you’ll thrive in a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning.
- Teads is committed to your success, offering the support, tools, and development opportunities you need to excel in your role.
Our company culture is welcoming, dynamic, diverse, global, and built on top performance.
Teads is an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment.
Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Employee Resource Groups – employee-led groups in which we debate topics and drive change: environmental, women empowerment, charitable initiatives to diversity, equity, and inclusion, you’ll be able to share your passions with likeminded people.
Ready to apply?
Apply to Teads
Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.
As a Customer Support Team Lead, you will play a critical role in driving the success of our customer support team by coaching and developing representatives, ensuring operational excellence, and fostering a culture of feedback and recognition. You will be responsible for monitoring team performance, implementing coaching plans, and maintaining a deep understanding of our processes and products. This role requires a proactive leader who thrives in a data-driven environment, excels in cross-functional collaboration, and is committed to driving both employee and customer success.
Responsibilities
- 2+ years in a leadership role within customer support or a related field.
- Prior experience with SaaS, CRM, and telephony tools is a bonus
- English (Advanced Level Required)
- Contribute to in-office leadership presence, supporting employees in a hybrid/in-office environment while maintaining a strong connection with remote teams.
- Provide consistent coaching and developmental feedback through weekly 1:1 meetings, ensuring discussions focus on behavioral improvements and performance trends.
- Utilize key performance indicators (KPIs) to identify areas for growth and focus discussions on the behaviors driving results.
- Document insights from performance inspections and develop action plans to address areas of opportunity.
- Plan and lead weekly team meetings in alignment with our company values focusing on team skill development, team-building, and important business updates. - Foster a culture of continuous learning through training sessions, mentoring, and career progression planning.
- Maintain open lines of communication across teams, providing clear and timely updates on processes, changes, and performance expectations. - Embody customer obsession by serving as the primary escalation point for unresolved customer issues, ensuring timely and satisfactory resolution.
- Actively contribute to cross-functional projects aimed at enhancing customer experience and driving retention.
- Lead by example in ethical decision-making, fostering inclusivity, fairness, and integrity in all interactions.
Competencies
- Coaching & Development. Ability to mentor, guide, and upskill employees through structured coaching plans.
- Team Engagement & Motivation. Builds a positive work environment that drives team performance and morale.
- Conflict Resolution. Effectively manages disputes, escalations, and difficult conversations with professionalism.
- Recognition & Employee Support – Ensures employees feel valued and supported through structured recognition programs.
- KPI Analysis & Reporting – Proficient in tracking, analyzing, and leveraging performance data (CSAT, AHT, FCR, SLA).
- Accountability & Goal Setting - Holds employees accountable through coaching, action plans, and performance reviews.
- Operational Inspection & Risk Management – Maintains oversight of business health through proactive inspection processes.
- Customer Advocacy – Understands customer needs and ensures support processes align with customer expectations.
- Escalation & Issue Resolution – Quickly identifies customer concerns, escalating when necessary to ensure high-quality resolutions.
- Quality Assurance (QA) & Continuous Improvement – Uses QA insights to refine support processes and improve service delivery.
- Cross-Functional Collaboration – Works effectively with leadership, HR, product, and other departments.
- Stakeholder Management – Ensures clear communication with both local and global teams to align strategies.
- Change Management – Clearly communicates new policies, tools, and strategies while securing buy-in from employees.
- Workflow & Process Optimization – Identifies inefficiencies in support operations and recommends process improvements.
- Knowledge Management – Ensures accurate and updated documentation of processes, FAQs, and customer resources.
- CRM & Ticketing Systems (Salesforce, Zendesk, Freshdesk, etc.) – Utilizes customer support tools effectively. - Data Analytics & Reporting Tools
- Proficient in dashboards and performance tracking platforms.
- Crisis Management – Able to quickly assess and resolve operational or customer-impacting issues.
We are AI Native
Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here.
Why You’ll Love Working at Apollo
At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead.
We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins.
If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.
Learn more here!
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About WPP Media
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.
WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.
For more information, visit wppmedia.com.
About WPP Media
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com
At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:
- Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
- Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
- Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
Role Summary and Impact
As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Linear TV Director who will:
- Develop and Lead Media Strategy: Define and direct the overall Linear TV strategy, translating client objectives into actionable media frameworks and leveraging data to drive strategic recommendations.
- Manage Media Buying & Negotiation: Direct upfront and scatter market buying strategy, anticipate market trends, and cultivate key executive-level relationships with media vendors and partners.
- Execute and Optimize Campaigns: Oversee end-to-end campaign operations, manage budget pacing, optimize schedules to meet KPI targets, and conduct post-buy analyses for performance insights and growth.
- Client Relationship Management & Team Leadership: Serve as the senior Linear TV point of contact for key clients, present strategic plans and results, foster cross-functional collaboration, and lead the development of the Linear TV team.
Skills and Experience
If this opportunity looks right for you, we are looking for candidates who have:
- 8+ years of Linear TV planning and buying experience, with at least 3 years in a senior leadership or management role.
- Deep expertise in media metrics (ratings, GRPs, CPPs) and proficiency with industry tools (e.g., Nielsen, Comscore, Mediaocean) and data platforms.
- Proven senior-level negotiation skills with a track record of securing favorable deals, coupled with exceptional executive communication and presentation abilities.
- Demonstrated ability to manage multiple high-priority workstreams, drive team accountability, and strong knowledge of the evolving linear-to-streaming landscape.
- Bachelor's degree in Marketing, Advertising, Communications, or a related field.
- Advanced English Level
Life at WPP Media & Benefits
Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include access to internal learning platforms, certifications, and training sessions, life insurance, wellness programs, significant paid time off, preferential partner discounts, employee mental health awareness day , and more.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
For Mexico:
This position is available in a remote or hybrid work modality. The candidate must perform their work from any location within Mexico. Only Mexican nationals residing in the country or foreign nationals with a valid work permit may apply. Remote work from abroad is not permitted under any circumstances.
For Colombia:
This position is in a remote or hybrid work modality and must be performed within Colombian territory. Only candidates residing in Colombia with a valid work permit may apply. Remote work contracts do not allow employment or relocation abroad.
Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.
While we appreciate all applications received, only those candidates selected for an interview will be contacted.
Please read our Privacy Notice for more information on how we process the information you provide.
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Growth Enterprise Account Executive
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Join Udemy. Help define the future of learning.
Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact.
Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead.
Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home.
Learn more about us on our company page.
About your skills
- Coachability: Your drive to take initiative toward your own skill development leads to measurable growth and skill expansion in your job. You habitually explore new resources and solicit feedback to improve. You are both a mentor and a mentee, and enjoy being part of a team that celebrates wins, learns from losses, and improves together. You are celebrated for your emotional intelligence.
- Sales-Process Oriented: Your sales process is a science, and you are able to articulate the repeatable habits that drive your high performance. You have command of your pipeline, are constantly driving business forward, and strategically outbound with a strong command of your future business.
- Business Acumen: Your curiosity extends to both your clients and your work environment, resulting in a deep understanding of business dynamics. Externally, you actively seek insights into how prospects operate their businesses, meticulously analyzing financial statements and constructing organizational charts. Internally, you delve into past account histories, collaborate across functions to solve problems, and continuously refine internal processes through iterative improvements.
- Grit: As a tenured sales professional, you've encountered your fair share of obstacles, and have developed a robust toolkit of strategies and emotional resilience to overcome them. You are results-driven, know when to pull in additional resources, and where to prioritize your focus. You demonstrate adaptability in the face of both internal and external changes, embodying a growth mindset and general business positivity.
About this role
Account Executives on the Growth Enterprise team will prospect, consult, and sell to U.S. based companies with 1,250 - 6,000 employees, across all industries, within a specified geographic territory spanning several states. In this role, you will learn to take full ownership over a territory, develop sales plans and strategies, and become accustomed to identifying all types of opportunities and converting them into tangible, long term pipeline and revenue.
What you'll be doing
- Managing full sales cycle from discovery to negotiation, selling both transactional and multi-year 6 figure deals
- Building pipeline with both prospects and customers by setting meetings with HR/L&D, Executives and by multithreading into other Lines of Business department leaders
- Land & Expand your client base by understanding current use case and identifying areas for expansion, through both individual efforts and partnering with Customer Success counterparts, resulting in mid-term and renewal up-sells
- Develop new sales tactics and outbound campaigns, while sharing results and successful aspects with your Growth Enterprise colleagues
- Creating and delivering accurate sales forecasts through strong pipeline management
- Collaborating with the greater sales team to share best practices and innovate
- Team selling with your cross-functionally partners in Sales Development, Customer Success, Professional Services, Sales Engineering, Marketing, Content, Product and Executives to help grow your book of business
What you’ll have
- Minimum 5 years of closing experience to department leaders and C-suite at mid-size businesses (in the 1000+ employee range)
- B2B SaaS sales experience
- Enterprise-style go-to-market playbook that includes value-based selling and leveraging Value Engineers/Solution Engineers in pre-sales
- Experience partnering with other Account Executives in an overlay specialist sales model
- Proven prospecting and territory management experience
- Strong writing, strategic thinking, and planning skills
- Ability to adapt, learn and operate with a growth mindset
Posting Date: April 15th, 2026
Application Window: We anticipate accepting applications for this role on an ongoing basis.
Why work here?
You’ll grow here.
Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you.
AI is real here.
We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways.
You’ll own your work.
We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact.
You’ll build with others.
We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction.
You’ll see your impact.
What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs?
Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN together.
Our Benefits Start with U
Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits, Turkiye Benefits & US Benefits, pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.
At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!
Information regarding data privacy is available within the Udemy Careers Privacy Notice.
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Pacvue is establishing a local presence in Mexico, building out a new hub in Mexico City, where we plan to open an office soon. Roles will begin fully remote and transition to a hybrid schedule of three days per week in-office once the space is established. We’re seeking Mexico City–based candidates who are excited to be part of this new location and contribute to its growth.
About Us:
Pacvue is the leading Commerce Operating System, unifying retail media, commerce management, and advanced measurement across 100+ global marketplaces, including Amazon, Walmart, Target, and Instacart. Through Pacvue and Helium 10, our enterprise and SMB platforms, we empower over 70,000 brands, agencies, and sellers with AI-driven insights and technology to win in today’s rapidly evolving commerce landscape.
At Pacvue and Helium 10, great careers don’t just happen — they’re built. Here, you’ll rise as an industry leader, push the boundaries of innovation, own your journey, and thrive as part of an inclusive global community that’s redefining the future of commerce.
About the role:
We are looking for a self-starter with a proven track record of building relationships and taking full ownership of client inputs to deliver results. The ideal candidate will deliver an excellent client experience and execute at a strategic and tactical level to deliver growth for our clients across various retail media platforms. This includes activities such as creating and managing paid search and display media strategies for various retailers, providing annual and ongoing budget recommendations to help clients achieve their business objectives, highlighting other operational KPIs or opportunities that impact advertising effectiveness, and delivering regular reporting on advertising effectiveness. This position requires a candidate who can easily dive deep into a data set, develop strategies, and present their action plan to gain alignment with senior leaders.
Responsibilities:
- Fully own the client relationship by building solid rapport, demonstrating transparency, and delivering results against joint business objectives
- Develop strategic growth plans, gain client alignment, and fully execute against the aligned upon approach
- Measure efficacy of the strategy through regular reporting against core retail media KPIs and ad-hoc audits to identify areas for refinement
- Leverage retail media activities and other retail readiness recommendations to drive increased traffic and conversion and organic search ranking improvement
- Highlight incremental sales opportunities to clients through participation in retailer programs, additional promotional opportunities, and recommendations to improve operational KPIs
- Develop annual budget recommendations and properly allocate across campaigns to align with high level business objectives
- Develop an annual marketing calendar incorporating key drive periods including relevant macro and micro seasons, new product launches, and client media calendars
- Leverage Pacvue technology to manage budget pacing, communicate with client on trends and pacing, and deliver results within client budget thresholds
- Prepare weekly and monthly retail media performance reports, analyze category trends, measure advertising and total sales, identify account trends, and perform competitive benchmarking across the client’s product portfolio
- Maximize retailer share, revenue, and profitability for clients while integrating client’s internal objectives such as driving innovation or key items or product lines
- Create strategic retail media plans for new product launches, including recommendations for retail readiness across core KPIs
- Responsible for reporting, analysis and communication with Pacvue and client management teams
Skills & Qualifications:
- 3+ years experience working in e-commerce sales and/or digital marketing
- The ideal candidate will be a self-starter, demonstrate ownership, work collaboratively, be transparent, be action and results oriented, be a self-starter, and have strong analytical skills
- Demonstrate an in-depth understanding of how retail media, sales, and operations work together
- Previous account management experience
- Previous product management, project management, financial analysis, negotiation and/or marketing experience is a plus
- Proven track record in relationship building and account management
- Proven success in driving results and implementing ideas in a fast-paced environment
- Works efficiently and is always looking to streamline processes and workflows
- Excellent organizational and communication skills
- Strong analytical skills
- Moderate Excel skills
- Experience with Amazon or similar retail media platforms
- Strong English communication skills, both written and verbal
- Ability to collaborate seamlessly with global, cross-functional teams
- Expertise in the LATAM retail media landscape and ability to apply regional insights
- Commitment to a culture of accountability, transparency, and continuous learning
- Self-starter with the ability to thrive in a fast-growing, evolving environment
- Professional presence and ability to represent Pacvue as we expand in Mexico and LATAM
Benefits
- Private Medical Insurance
- Grocery Coupons
- Telework
- Christmas Bonus (15 Days)
Pacvue is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Ready to apply?
Apply to Pacvue
Pacvue is establishing a local presence in Mexico, building out a new hub in Mexico City, where we plan to open an office soon. Roles will begin fully remote and transition to a hybrid schedule of three days per week in-office once the space is established. We’re seeking Mexico City–based candidates who are excited to be part of this new location and contribute to its growth.
About Us:
Pacvue is the leading Commerce Operating System, unifying retail media, commerce management, and advanced measurement across 100+ global marketplaces, including Amazon, Walmart, Target, and Instacart. Through Pacvue and Helium 10, our enterprise and SMB platforms, we empower over 70,000 brands, agencies, and sellers with AI-driven insights and technology to win in today’s rapidly evolving commerce landscape.
At Pacvue and Helium 10, great careers don’t just happen — they’re built. Here, you’ll rise as an industry leader, push the boundaries of innovation, own your journey, and thrive as part of an inclusive global community that’s redefining the future of commerce.
About the role:
We are seeking an experienced Display Media Account Executive to develop and execute digital media strategies on behalf of clients. As a Display Media Account Executive, you will be responsible for driving superior business results through strong relationship building, developing an in-depth knowledge of the client’s business goals and objectives, understanding the categories in which they compete to strategically grow share, while providing solid reporting and analytics to demonstrate success against joint business plans. This role will be focused on Amazon DSP, with additional training responsibilities which are intended to educate our clients on DSP best practices, teach them how to build and manage an effective DSP strategy, and demonstrate how to integrate complex DSP campaigns into a cohesive, full-funnel advertising program.
We are looking for a self-starter with a proven track record of building relationships and taking full ownership of client inputs to deliver results. The ideal candidate will deliver an excellent client experience and execute at both a strategic and tactical level to deliver growth for our clients across various retail media platforms, with a heavy focus on Amazon DSP. This includes activities such as creating and managing display media strategies for various retailers, providing annual and ongoing budget recommendations to help clients achieve their business objectives, highlighting other operational KPIs or opportunities that impact advertising effectiveness, and delivering regular reporting on advertising effectiveness. This position requires a candidate who can easily dive deep into a data set, develop tactical strategies, and present their action plan to gain alignment with senior leaders.
Responsibilities:
- Fully own the client relationship by building solid rapport, demonstrating transparency, and delivering results against joint business objectives
- Develop strategic growth plans, gain client alignment, and fully execute against the aligned upon approach
- Measure efficacy of the strategy through regular reporting against core retail media KPIs and ad-hoc audits to identify areas for refinement
- Highlight incremental sales opportunities to clients through participation in retailer programs, additional promotional opportunities, and recommendations to improve operational KPIs
- Develop annual budget recommendations and properly allocate across campaigns to align with high level business objectives
- Develop an annual marketing calendar incorporating key drive periods (including relevant macro and micro seasons), new product launches, and clients’ national media calendars
- Leverage Pacvue technology to manage budget allocation, communicate with client on trends and pacing, and deliver results within client budget thresholds
- Prepare weekly and monthly retail media performance reports, analyze category trends, measure advertising and total sales, identify account trends, and perform competitive benchmarking across the client’s product portfolio
- Maximize retailer share, revenue, and profitability for clients while integrating client’s internal objectives such as driving innovation or key items or product lines
- Create strategic retail media plans for new product launches, including recommendations for retail readiness across core KPIs
- Act as Amazon DSP expert within broader Pacvue team, with potential to train and educate internal teams on DSP best practices
- Responsible for reporting, analysis, and communication with Pacvue and client management teams
Skills & Qualifications:
- 3+ years’ experience working in eCommerce advertising, marketing, or sales
- 3+ years’ previous client-facing account management experience
- An in-depth knowledge of display media advertising, with prior Amazon DSP experience
- Demonstrate understanding of how retail media, sales, and operations work together to successfully drive an eCommerce business
- Proven track record in relationship building and account management
- Proven success in driving results and implementing ideas in a fast-paced environment
- Works efficiently and is always looking to streamline processes and workflows
- Excellent organizational and communication skills
- Strong analytical skills
- Moderate Excel and PowerPoint skills are a must
- Previous product management, project management, financial analysis, negotiation and/or marketing experience is a plus
- Strong English communication skills, both written and verbal
- Ability to collaborate seamlessly with global, cross-functional teams
- Expertise in the LATAM retail media landscape and ability to apply regional insights
- Commitment to a culture of accountability, transparency, and continuous learning
- Self-starter with the ability to thrive in a fast-growing, evolving environment
- Professional presence and ability to represent Pacvue as we expand in Mexico and LATAM
Benefits
- Private Medical Insurance
- Grocery Coupons
- Telework
- Christmas Bonus (15 Days)
Pacvue is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Ready to apply?
Apply to Pacvue
Senior Social Strategist
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Fundada en 2004, OLIVER es la primera y única empresa del mundo especializada en diseñar, crear y gestionar agencias y ecosistemas de marketing internos a medida con el modelo inhouse para distintas marcas. Colaboramos con más de 300 clientes en más de 40 países y seguimos sumando. Nuestro modelo único impulsa la creatividad y la eficiencia, lo que nos permite ofrecer soluciones personalizadas que impacten profundamente en las audiencias.
Como parte de Brandtech Group, estamos a la vanguardia en el uso de tecnología de inteligencia artificial para revolucionar la forma en que creamos y entregamos nuestro trabajo. Nuestras soluciones de inteligencia artificial mejoran la eficiencia, estimulan la creatividad e impulsan la toma de decisiones acertadas, lo que permite a nuestros equipos producir resultados innovadores e impactantes.
THE ROLE
You'll be the strategic engine behind Dove's social presence, turning audience understanding, cultural signals, and platform data into briefs, frameworks, and recommendations that guide the creative team to produce stand-out work. Working across always-on content, campaign activations, creator partnerships, and reactive cultural moments, you'll ensure Dove's social output is strategically coherent and creatively ambitious.
We're looking for someone who can think at brand level and act at platform level, someone equally comfortable articulating a long-term content strategy as they are writing a sharp brief for a trending moment on TikTok. Success means social work that is rooted in real insight, aligned with Dove's brand purpose, and demonstrably effective in driving engagement, conversation, and brand affinity.
WHAT YOU'LL DO
- Lead social-first strategy for Dove, developing content strategies, campaign platforms, and always-on frameworks that connect brand purpose to audience behaviour on social
- Mine consumer, cultural, and category insight to identify opportunities for Dove to show up meaningfully in social conversations and cultural moments
- Translate platform data, social listening, and audience research into actionable creative briefs that give the team a clear strategic springboard
- Develop audience and community strategies that deepen Dove's connection with diverse audiences across markets and platforms
- Partner with the creative team to shape ideas from brief through to execution, providing strategic input that sharpens and elevates the work
- Collaborate with social media managers to align strategic recommendations with publishing plans, platform priorities, and performance learnings
- Inform creator and influencer strategy, identifying partnership opportunities that are authentic to Dove's brand and relevant to target audiences
- Present strategic thinking and campaign recommendations to the Dove brand team with clarity, confidence, and a strong point of view
- Analyse social performance data and campaign results to refine strategy over time, building a continuous learning loop between insight, creative, and outcomes
- Stay ahead of social platform evolution, emerging audience behaviours, cultural trends, and competitive activity in beauty and personal care
- Mentor and develop junior strategists within the studio, building strategic capability and fostering a culture of curiosity and rigour
- Shape strategic processes and tools for the studio, including briefing templates, insight frameworks, and reporting approaches suited to social-speed workflows
WHAT YOU BRING
- 8+ years of strategy experience, with a significant focus on social-first or digital-first work for consumer brands
- Deep understanding of social platforms (TikTok, Instagram, YouTube, and emerging channels), including how audiences behave, how content is discovered, and what drives engagement
- A track record of developing strategies that led to effective, measurable social campaigns or content programmes
- Experience in beauty, personal care, wellness, or FMCG, with a strong grasp of category dynamics, consumer motivations, and cultural context
- Proven ability to turn research, data, and cultural observation into sharp, actionable briefs and strategic frameworks
- Experience working with or briefing content creators and influencer partnerships as part of a social content strategy
- Confidence presenting strategic recommendations to senior brand stakeholders, with the ability to simplify complexity and build conviction
- Strong analytical skills, with experience using social listening tools, platform analytics, and audience research to inform strategy
- A collaborative working style, with experience partnering closely with creative, production, and media teams
- Experience mentoring or developing other strategists
- Professional proficiency in English; additional languages are a plus
Gen AI and Agentic Thinking:
- Proficiency with Gen AI tools (such as ChatGPT, Claude, Perplexity, research assistants) to enhance insight generation, trend analysis, audience research, and strategic development
- Agentic mindset: ability to deconstruct complex strategic challenges, map out the most effective approach, and execute with rigour and adaptability
- Experience using AI to accelerate research, identify patterns in data, and stress-test strategic hypotheses
- Understanding of AI capabilities and limitations, with strong critical evaluation of AI-generated insights and a commitment to human judgement and contextual nuance
- Ability to guide teams in using AI tools responsibly and effectively within the strategic process
Qualifications:
- Formal Degree is required
- Professional English level spoken and writing.
- Live in Mexico City or Metropolitan area
NICE TO HAVE
- Experience working on Dove or Unilever brands
- Multi-market or global brand strategy experience, with an understanding of adapting social strategy across regions and audiences
- Experience in a social-specialist, in-house, or embedded agency environment
- Familiarity with social commerce, community management strategy, or earned media approaches
- Experience with brand purpose, inclusion, or social impact strategy
- Knowledge of the evolving regulatory and ethical landscape in beauty marketing.
#OLATAM #ReqID16994
#OLATAM #REQID16994
Nuestros valores dan forma a todo lo que hacemos:
- Ser ambiciosos para tener éxito
- Ser imaginativos para superar los límites de lo posible
- Ser inspiradores para hacer un trabajo innovador
- Estar siempre aprendiendo y escuchando para comprender
- Estar enfocado en los resultados para superar las expectativas
- Ser activamente pro-inclusivos y antirracistas en nuestra comunidad, clientes y creaciones
OLIVER, parte del Grupo Brandtech, es un empleador que ofrece igualdad de oportunidades y está comprometido con la creación de un entorno de trabajo inclusivo donde se aliente a todos los empleados a alcanzar su máximo potencial, se valoren y respeten las diferencias individuales. Todos los candidatos serán considerados para el empleo sin importar su raza, etnia, religión, género, orientación sexual, identidad de género, edad, neurodivergencia, discapacidad o cualquier otra característica protegida por las leyes locales.
En OLIVER hemos establecido objetivos ambientales ambiciosos en torno a la sostenibilidad, con objetivos de reducción de emisiones basados en la ciencia. Colectivamente, trabajamos para lograr nuestra misión, incorporando la sostenibilidad e
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Apply to OLIVER Agency - Mexico