We're looking for a Forward-deployed Engineer to sit at the intersection of Product Engineering and our Go-To-Market teams, embedded directly with partners and customers to ship integrations fast, acting as the primary technical owner for every integration in your portfolio.

You'll own the full integration lifecycle from qualification to handoff, working hands-on with technical and non-technical stakeholders on both sides. You'll write real code, shape the integration framework, and feed patterns back into the platform.

In this role, you will:

• Own the full integration lifecycle for partners and customers who need hands-on delivery support, qualification, scoping, build, and handoff
• Run Phase 0 qualification assessments — mapping systems, data flows, risk surface, and build approach before committing to timelines
• Build and configure integration connectors, data mappings, and partner adapters using Clara's integration framework and shared libraries
• Coordinate directly with partner technical teams throughout the build, acting as the primary technical point of contact
• Partner with Platform/API squads to leverage core primitives (webhooks, auth patterns, event contracts) and flag reuse opportunities
• Ensure every integration meets Clara's standards: idempotency, observability, secrets management, data minimization, and sandbox testing
• Drive clean handoffs — delivering runbooks, dashboards, on-call assignments, and support playbooks before marking an integration as done
• Feed learnings back into the platform: identify patterns that should become shared libraries or configuration

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role.

Must haves:

• Experience working directly with external partners or customers in a technical capacity, you're comfortable owning the relationship, not just the code
• Working directly with end customers
• Designing the solution from scratch to meet customer needs
• Great communication skills
• 4+ years of backend software development experience, with hands-on exposure to API integrations, webhooks, and data mapping
• Deep fluency in integration patterns: REST, event-driven architectures, OAuth/token management, idempotency
• Ability to move fast in ambiguous environments: qualify a new integration request, scope it, and start building within days
• Strong proficiency in one or more backend languages (preferably Java) and comfort working across multiple systems and tech stacks
• Working knowledge of observability fundamentals: logs, metrics, tracing, alerting, and SLOs
• You use AI tools as a force multiplier, from scaffolding connectors to automating repetitive mapping work
• Working proficiency in English and Spanish, or English and Portuguese
• Excellent communication skills with both technical and non-technical audiences
• Exposure to integration platforms or connector frameworks (e.g. N8N, Zapier, or custom-built equivalents)

Nice to haves:

• Experience in fintech, payments, or financial data infrastructure
• Familiarity with PCI/PII data handling and compliance requirements
• Experience with AWS, Kafka, or event streaming platforms
• Proficiency in all three languages (Portuguese, Spanish, and English) is a strong plus
• A good sense of humor

We're looking for a Forward-deployed Engineer to sit at the intersection of Product Engineering and our Go-To-Market teams, embedded directly with partners and customers to ship integrations fast, acting as the primary technical owner for every integration in your portfolio.

You'll own the full integration lifecycle from qualification to handoff, working hands-on with technical and non-technical stakeholders on both sides. You'll write real code, shape the integration framework, and feed patterns back into the platform.

In this role, you will:

• Own the full integration lifecycle for partners and customers who need hands-on delivery support, qualification, scoping, build, and handoff
• Run Phase 0 qualification assessments — mapping systems, data flows, risk surface, and build approach before committing to timelines
• Build and configure integration connectors, data mappings, and partner adapters using Clara's integration framework and shared libraries
• Coordinate directly with partner technical teams throughout the build, acting as the primary technical point of contact
• Partner with Platform/API squads to leverage core primitives (webhooks, auth patterns, event contracts) and flag reuse opportunities
• Ensure every integration meets Clara's standards: idempotency, observability, secrets management, data minimization, and sandbox testing
• Drive clean handoffs — delivering runbooks, dashboards, on-call assignments, and support playbooks before marking an integration as done
• Feed learnings back into the platform: identify patterns that should become shared libraries or configuration

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role.

Must haves:

• Experience working directly with external partners or customers in a technical capacity, you're comfortable owning the relationship, not just the code
• Working directly with end customers
• Designing the solution from scratch to meet customer needs
• Great communication skills
• 4+ years of backend software development experience, with hands-on exposure to API integrations, webhooks, and data mapping
• Deep fluency in integration patterns: REST, event-driven architectures, OAuth/token management, idempotency
• Ability to move fast in ambiguous environments: qualify a new integration request, scope it, and start building within days
• Strong proficiency in one or more backend languages (preferably Java) and comfort working across multiple systems and tech stacks
• Working knowledge of observability fundamentals: logs, metrics, tracing, alerting, and SLOs
• You use AI tools as a force multiplier, from scaffolding connectors to automating repetitive mapping work
• Working proficiency in English and Spanish, or English and Portuguese
• Excellent communication skills with both technical and non-technical audiences
• Exposure to integration platforms or connector frameworks (e.g. N8N, Zapier, or custom-built equivalents)

Nice to haves:

• Experience in fintech, payments, or financial data infrastructure
• Familiarity with PCI/PII data handling and compliance requirements
• Experience with AWS, Kafka, or event streaming platforms
• Proficiency in all three languages (Portuguese, Spanish, and English) is a strong plus
• A good sense of humor

What you'll do

We're looking for a Senior People Partner to lead the people strategy for our Go-to-Market  teams in Brazil, as well as support our core support functions, including Marketing, Legal, and Finance. In this role, you will act as a strategic bridge between our business goals and our people's success across diverse departments. You will be a dedicated consultant to leadership, helping to build high-performing teams while ensuring Clara remains the top destination for talent in the region. You will balance strategic organizational development with hands-on talent attraction to foster a culture of high ownership in an environment where speed is our competitive advantage.

Your primary responsibilities will include:

• Acting as a strategic partner to GTM, Marketing, Legal, and Finance leadership in Brazil to identify talent needs and develop integrated attraction and retention solutions.

• Managing the full recruitment and selection process for these business units, from profile definition to final offer, ensuring a world-class candidate experience.

• Providing consultative support to managers and team leaders, promoting best practices in people management, specialized performance metrics, and feedback.

• Developing and executing Employer Branding strategies to attract local talent that resonates with Clara's unique culture and pace.

• Managing HR performance indicators and People Analytics processes via BambooHR and other tools to support data-driven strategic decisions for the Brazilian operation.

• Participating in organizational development projects, focusing on improving the employee experience and fostering an inclusive environment.

• Staying up-to-date with Brazilian market trends to implement innovations in both talent attraction and internal people operations.

Who you are

“We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.”

Must haves

• 8+ years of experience in People Partner, HRBP, or Talent Acquisition roles, supporting Go-to-Market and corporate support areas (Marketing, Legal, or Finance).

• Proven experience thriving in fast-paced and dynamic environments (startups, scale-ups, or high-growth tech).

• Bachelor’s degree in Psychology, Business Administration, Human Resources, or related fields.

• Proven experience managing the full recruitment cycle and talent hunting for both commercial and specialized corporate roles in the Brazilian market.

• Strong analytical ability to interpret HR metrics and KPIs to drive organizational health.

• Advanced knowledge of Greenhouse or similar ATS to optimize hiring workflows.

• Excellent communication, negotiation, and interpersonal skills with a consultative mindset.

• Experience or interest in AI tools to automate workflows.

• Adaptability to change and proven role-specific execution.

Nice to haves

• Basic proficiency in Spanish or a desire to learn it.

• Experience in Employer Branding and employer brand strategies.

• Independent analytical skills using spreadsheets, SQL, or Python.

• A good sense of humor.

What you'll do

We're looking for a Commercial Operations Lead to be the strategic backbone of our commercial organization. In this role, you will serve as the primary partner to all commercial teams—Sales, Partnerships and Customer Success—ensuring the right processes, tools, data, and insights are in place for them to perform at their best. You will lead a team of and act as a key connector between commercial leadership and cross-functional stakeholders, driving alignment, operational excellence, and continuous improvement across the revenue engine to fuel Clara's mission of building the future of corporate finance in Latin America. Your job is not only to set up the best tools and processes for the success of Clara’s growth, but also to define and refine the “ways of selling” based on best experiences from commercial leaders.

Your primary responsibilities will include:

• Lead and develop a team of revenue operation experts, serving as the strategic partner for all commercial teams and key stakeholders across the organization.
• Define and execute the commercial operations strategy aligned with Clara's growth goals in Mexico, Brazil, and Colombia.
• Coordinate with Product for any launches that affect onboarding and sales paths, to optimize results and minimize bugs
• Own revenue reporting, forecasting, and performance management— working with the Data Team to develop clear insights and actionable decisions for commercial leaders using Hubspot and Metabase.
• Drive continuous improvement of the commercial playbook, from prospecting to closing, upsell and crosssell, and Customer Success transition.
• Manage the commercial tech stack, primarily HubSpot, Fathom and Amplemarket, ensuring data integrity, process compliance, and adoption across all teams.
• Own the variable compensation framework for all commercial teams — including model design, policy definition, goal definition, result calculation, and governance — in close partnership with Finance and People.
• Explore and implement automation opportunities using tools like N8N, Extend, and Replit to streamline the sales cycle and complement the efforts of the Product and Engineering teams.
• Oversee Book of Business allocation for all sales agents and SDRs across Mexico, Brazil, and Colombia, and oversee Portfolio assignment for Customer Success teams.
• Collaborate cross-functionally with Finance, Operations, People, Product, and Customer Success to ensure alignment and a seamless customer experience.

Who you are

“We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.”

Must haves

• 5+ years of experience in Sales Operations, Revenue Operations, or a related commercial management role—ideally in a high-growth Fintech or SaaS environment
• Proven experience managing and developing teams.
• Deep knowledge of a CRM such as HubSpot or Salesforce, and of sales enablement and prospecting AI tools like Fathom and Amplemarket; experience with BI platforms such as Metabase.
• Experience or interest in AI tools to automate workflows and commercial processes.
• Strong analytical skills—comfortable working with large datasets, building reports, and deriving actionable insights. Deep knowledge of using Google Drive tools such as Sheets for this.
• Excellent verbal and written communication and stakeholder management skills. Proven ability in conflict resolution and managing difficult conversations.
• Adaptability to fast-changing environments and a proven track record of role-specific execution.

Nice to haves

• Independent analytical skills using SQL or Python (ok if this is done primarily through LLM support).
• Experience with N8N, Amplemarket, Databricks, or Google Script.
• A good sense of humor.

Sales Lead (Líder de Vendas) - Cuiabá (Remote)

What you'll do

We're looking for a Sales Lead to spearhead our growth in Cuiabá. In this role, you'll be at the forefront of expanding Clara's footprint by identifying new business opportunities, nurturing client relationships, and driving revenue growth. Your contributions will directly impact our mission to revolutionize spend management for companies across Latin America.

Primary Responsibilities:

• Drive Sales Growth: Identify and pursue new business opportunities to expand Clara's client base in Cuiabá, specifically targeting the Agribusiness sector.

• Leverage Local Network: Use your existing relationships and deep understanding of Cuiabá's business ecosystem—especially among decision-makers in finance, operations, and procurement—to open doors and generate qualified leads.

• Manage Sales Pipeline: Oversee the entire sales cycle from lead generation to closing deals via Hubspot, ensuring a steady flow of prospects and conversions.

• Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions.

• Collaborate Cross-Functionally: Work closely with marketing, product, and customer success teams to align strategies and deliver exceptional customer experiences.

• Monitor Performance Metrics: Track key performance indicators (KPIs) to assess sales performance and implement improvements as needed.

Who you are

“We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.”

Must haves:

• Minimum 5 years of experience in high-growth sales or business development roles.

• Deep knowledge of the Agribusiness value chain and a strong, relevant network of finance leaders within this sector in Mato Grosso.

• Working proficiency in English and Portuguese.

• Experience or interest in AI tools to automate workflows using N8N or similar platforms.

• Excellent verbal and written communication skills with a proven role-specific execution track record.

• Adaptability to fast-changing environments and a high degree of ownership.

Nice to haves:

• Basic proficiency in Spanish or a desire to learn it.

• Independent analytical skills using spreadsheets, Metabase, or SQL.

• Experience in the financial industry or SaaS sales.

• A good sense of humor.

What you'll do

We're looking for a Head of Revenue Operations to serve as the strategic architect of Clara’s revenue engine. This is a high-impact leadership role designed for a systems thinker who can align our sales and go-to-market (GTM) motion. You will be responsible for building the operational foundation that allows Sales, Marketing, and Customer Success to scale efficiently, ensuring that every dollar of investment translates into sustainable growth.

Your primary responsibilities will include:

• Strategic GTM Leadership: Act as a strategic partner to commercial leaders to design and execute the GTM roadmap. You will translate long-term business goals into actionable operational workstreams, ensuring alignment across the entire customer lifecycle.
• Advanced Data & BI Architecture: Ownership of the end-to-end revenue data strategy. You will develop sophisticated modeling for TPV (Total Payment Volume), ARR, and Net Revenue Retention (NRR) to provide leadership with actionable insights and defensible forecasts.
• Full-Funnel Process Optimization: Architect and continuously refine the "Clara Operating System." This involves mapping the buyer’s journey to identify bottlenecks, automating manual handoffs between teams, and standardizing global processes for multi-market scalability.
• Revenue Tech Stack Management: Lead the strategy for our commercial technology. You will oversee the administration and integration of Hubspot, ensuring it talks seamlessly to our data warehouse and communication tools like Slack and Google Drive, while evaluating new tools (build vs. buy) through a strict ROI lens.
• Strategic Planning & Incentives: Lead complex territory mapping and quota-setting exercises. You will design and manage performance-based compensation frameworks that incentivize the right behaviors—focusing on high-quality acquisition and long-term account expansion.
• Commercial Enablement & Performance: Build the infrastructure for high performance. This includes creating data-driven playbooks, optimizing the tech-enabled onboarding process for new reps, and developing "early warning systems" to manage churn and expansion opportunities.
• AI & Automation Fluency: Build and scale automated workflows (lead scoring, forecasting, churn alerts) using AI as a core lever for operational efficiency.

Who you are

“We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.”

Must haves

• 8+ years of experience in Revenue Operations, Sales Operations, or related commercial operations roles.
• 3+ years in a senior leadership or director-level role with holistic ownership across Marketing, Sales, and Success.
• Deep expertise in CRMs like Hubspot or Attio, including complex workflow automation and data architecture.
• Proven experience building and scaling GTM processes in high-growth B2B SaaS or Fintech environments.
• Strong financial acumen; ability to bridge the gap between commercial activities and P&L impact.
• Excellent communication skills, with a track record of influencing decisions through data-driven storytelling.
• Adaptability to fast-changing environments and a high ownership mentality.
• Hands-on fluency with AI tools applied to revenue functions: process automation, predictive analytics, and insight generation from CRM and BI platforms.
• Experience with BI tools like Metabase, Databricks, and similar; AI and workflow automation tools like N8N;Claude for advanced data workflows and automation.
• Independent analytical skills using SQL or Python.

Nice to haves

• Experience managing operations across multiple countries, particularly in Latin America markets (e.g. Brazil, Mexico, Colombia).
• A good sense of humor.

What you'll do

We're looking for a Head of Revenue Operations to serve as the strategic architect of Clara’s revenue engine. This is a high-impact leadership role designed for a systems thinker who can align our sales and go-to-market (GTM) motion. You will be responsible for building the operational foundation that allows Sales, Marketing, and Customer Success to scale efficiently, ensuring that every dollar of investment translates into sustainable growth.

Your primary responsibilities will include:

• Strategic GTM Leadership: Act as a strategic partner to commercial leaders to design and execute the GTM roadmap. You will translate long-term business goals into actionable operational workstreams, ensuring alignment across the entire customer lifecycle.
• Advanced Data & BI Architecture: Ownership of the end-to-end revenue data strategy. You will develop sophisticated modeling for TPV (Total Payment Volume), ARR, and Net Revenue Retention (NRR) to provide leadership with actionable insights and defensible forecasts.
• Full-Funnel Process Optimization: Architect and continuously refine the "Clara Operating System." This involves mapping the buyer’s journey to identify bottlenecks, automating manual handoffs between teams, and standardizing global processes for multi-market scalability.
• Revenue Tech Stack Management: Lead the strategy for our commercial technology. You will oversee the administration and integration of Hubspot, ensuring it talks seamlessly to our data warehouse and communication tools like Slack and Google Drive, while evaluating new tools (build vs. buy) through a strict ROI lens.
• Strategic Planning & Incentives: Lead complex territory mapping and quota-setting exercises. You will design and manage performance-based compensation frameworks that incentivize the right behaviors—focusing on high-quality acquisition and long-term account expansion.
• Commercial Enablement & Performance: Build the infrastructure for high performance. This includes creating data-driven playbooks, optimizing the tech-enabled onboarding process for new reps, and developing "early warning systems" to manage churn and expansion opportunities.
• AI & Automation Fluency: Build and scale automated workflows (lead scoring, forecasting, churn alerts) using AI as a core lever for operational efficiency.

Who you are

“We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.”

Must haves

• 8+ years of experience in Revenue Operations, Sales Operations, or related commercial operations roles.
• 3+ years in a senior leadership or director-level role with holistic ownership across Marketing, Sales, and Success.
• Deep expertise in CRMs like Hubspot or Attio, including complex workflow automation and data architecture.
• Proven experience building and scaling GTM processes in high-growth B2B SaaS or Fintech environments.
• Strong financial acumen; ability to bridge the gap between commercial activities and P&L impact.
• Excellent communication skills, with a track record of influencing decisions through data-driven storytelling.
• Adaptability to fast-changing environments and a high ownership mentality.
• Hands-on fluency with AI tools applied to revenue functions: process automation, predictive analytics, and insight generation from CRM and BI platforms.
• Experience with BI tools like Metabase, Databricks, and similar; AI and workflow automation tools like N8N;Claude for advanced data workflows and automation.
• Independent analytical skills using SQL or Python.

Nice to haves

• Experience managing operations across multiple countries, particularly in Latin America markets (e.g. Brazil, Mexico, Colombia).
• A good sense of humor.

What you'll do

We're looking for a Credit Strategy Specialist to design, implement, and optimize credit strategies that directly impact growth, risk, and customer experience. This role sits at the intersection of data, risk, and business, owning key levers such as credit policies, limit-setting frameworks, and decision rules. You will work closely with Data, Operations, and Commercial teams to ensure we scale responsibly while maximizing approval rates and portfolio performance.

Your work will directly influence who we approve, how much we lend, and how we manage risk dynamically across the lifecycle.

• Own credit strategy design: Define and evolve underwriting policies, approval criteria, and limit-setting frameworks.

• Translate data into decisions: Leverage analytics and model outputs to drive actionable credit rules.

• Optimize portfolio performance: Balance approval rates, revenue, and loss rates through continuous strategy iteration.

• Design decision frameworks: Build and refine rules for acquisition, line increases, and ongoing exposure management.

• Monitor and react to performance: Track key metrics (approval rate, NPLs, utilization, vintage curves) and adjust strategies accordingly.

• Drive experimentation: Run A/B tests and controlled rollouts to improve credit outcomes.

• Improve processes: Identify bottlenecks and inefficiencies in underwriting and decisioning workflows using tools like N8N for automation where applicable.

• Collaborate cross-functionally: Work with Product, Data, and Growth teams to align credit strategy with business goals, utilizing Metabase or Databricks for data visualization and analysis.

Who you are

“We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.”

Must haves

• 3+ years of experience in credit risk, strategy, or analytics within financial services or fintech.

• Strong understanding of credit risk fundamentals (underwriting, exposure, loss drivers, portfolio dynamics).

• Proven experience in credit policy design and implementation.

• Advanced SQL skills and strong data intuition.

• Experience working with large datasets and analytical tools like Databricks.

• Working proficiency in English and Portuguese.

• Experience or interest in AI tools to automate workflows.

• Adaptability to fast-changing environments and excellent verbal and written communication.

Nice to haves

• Experience in B2B lending, corporate cards, or fintech environments.

• Exposure to Latin American markets and their specific data limitations.

• Familiarity with decision engines or rule-based systems.

• Independent analytical skills using Python.

• A good sense of humor.

What you'll do

We're looking for a Credit Risk Expert to help shape how Clara manages and scales credit risk across Latin America. You'll work closely with a high-performing team of risk specialists, data scientists, and business partners to build predictive credit risk models and drive portfolio-level risk management.

This role is not focused on individual credit analysis or financial operations. Instead, you'll think at the portfolio level — identifying trends, stress-testing frameworks, and ensuring our credit risk strategies are robust, scalable, and data-driven. Your work will directly impact the health of Clara's credit portfolio and the company's long-term resilience.

Your key responsibilities

• Build, validate, and maintain credit risk models including PD (Probability of Default), LGD (Loss Given Default), EAD (Exposure at Default), and ECL (Expected Credit Loss)
• Own the Credit Risk MIS: monitor portfolio-level KPIs, track delinquency trends, vintage curves, roll rates, and risk concentrations
• Design and execute model monitoring, backtesting, and recalibration routines to ensure model performance over time
• Develop and continuously improve credit risk scorecards and decision frameworks that support automated, scalable lending decisions
• Translate complex portfolio risk data into clear insights and recommendations for senior leadership
• Collaborate with Data, Product, and Operations teams to align credit risk strategies with broader business priorities
• Ensure compliance with credit loss provisioning standards and internal model governance frameworks
• Design and execute credit line management strategies: credit limit increase (CLI) and decrease (CLD) campaigns, proactive limit reviews, and exposure optimization across the portfolio
• Define segmentation criteria and risk-based rules for credit line campaigns, balancing growth and risk appetite
• Drive innovation in predictive analytics and risk reporting to support data-driven decision-making at scale

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.

Must haves

• Academic background in Actuarial Science, Mathematics, Statistics, Computer Science, or a related quantitative field
• Proven experience in credit risk management — specifically in portfolio risk analysis, credit risk modeling, and risk indicators (PD, LGD, EAD, ECL, vintage analysis, roll rates)
• Hands-on experience with SQL and Python or R for data analysis and model development
• Strong proficiency in data visualization tools 
• Hands-on experience designing credit line management strategies: CLI/CLD campaigns, proactive limit reviews, and exposure control at portfolio level
• Experience building and maintaining credit risk methodologies and governance documentation
• Proven experience in Latin American credit markets
• Fluency in English 
• Excellent cross-functional communication and project management skills

⚠️ Important: This role focuses on portfolio-level credit risk and quantitative modeling. Experience exclusively in finance, capital markets, liquidity risk, or individual credit operations (case-by-case underwriting) does not meet the requirements for this position.

Nice to haves

• Experience in Fintech, especially in fast-paced or high-growth environments
• Exposure to credit card and payments ecosystems
• Familiarity with Latin American regulatory frameworks for credit loss provisioning
• Experience supporting financial audits and compliance documentation
• Experience with AI-powered automation tools such as workflow automation platforms (e.g., n8n), AI agents, or chatbots applied to risk or operational processes
• Working knowledge of Slack, Notion, or similar collaboration tools

What you'll do

We're looking for a Customer Happiness Associate to support our mission of delivering a seamless, human, and high-quality customer experience. You’ll be the voice of Clara to our customers, solving complex issues with empathy and ownership. This role is key to helping us build long-term trust with our B2B clients in Brazil, especially during critical or escalated situations.

You'll work closely with other Customer Happiness team members, as well as cross-functional teams like Product, Engineering, and Operations. Your shift will be from 11:00 to 20:00 (BRT), helping us support customers across different time zones and urgent issues.

Your responsibilities will include:

• Handling and resolving escalated customer inquiries via email, chat, and phone.
• Investigating problems thoroughly and documenting findings clearly in our internal tools.
• Proactively reaching out to customers to provide solutions and support, including follow-up calls as needed.
• Offering thoughtful options to customers looking to cancel or return their orders, always with a focus on long-term retention.
• Identifying and proposing improvements to our processes based on customer feedback.
• Acting as a calm, empathetic, and clear communicator—even in high-pressure or complex situations.
• Delivering support with a high bar for quality and excellence, always prioritizing the customer's needs.
• Managing multiple tickets and priorities at once with strong organization and attention to detail.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.

Must haves

• 2+ years of experience as a Customer Support Representative or Customer Success Agent, preferably in a Fintech or B2B environment.
• Previous experience supporting B2B clients.
• Based in the São Paulo metropolitan region, with availability to occasionally work from Clara’s local office.
• Availability to work from 11h to 20h (BRT).
• Strong interpersonal skills: calm under pressure, empathetic, and a clear communicator.
• Skilled at investigating and resolving issues autonomously, with solid documentation practices.
• Proficiency in Google Drive and Office tools (Advanced).
• Experience using customer support systems like Zendesk or similar (Advanced).
• Familiarity with CRM tools like Hubspot or similar (Intermediate).
• Working proficiency in Portuguese and Intermediate English.

Nice to haves

• Professional working proficiency in English.
• Experience or interest in using AI tools to streamline support workflows.
• Basic proficiency in Spanish or a desire to learn.
• Ability to analyze trends in customer issues using spreadsheets, SQL, or similar tools.
• Leadership potential and ability to handle complexity with calm and clarity.

What you'll do

We're looking for a Customer Happiness Associate to support Clara’s growing base of B2B customers. You’ll be a key player in ensuring an exceptional support experience, owning complex issue resolution and creating thoughtful interactions that reflect Clara’s commitment to excellence.

In this role, you will:

• Resolve escalated support issues through email, chat, and phone with empathy and precision.

• Proactively investigate customer problems and document findings clearly in internal tools.

• Provide follow-up support to ensure complete resolution and satisfaction.

• Engage with customers considering cancellation or returns and offer solutions that support retention.

• Identify trends in customer feedback and propose improvements to product or process.

• Balance multiple incoming tickets while maintaining quality, tone, and timeliness in every interaction.

• Use tools like Zendesk, Hubspot, and Google Drive to deliver high-touch, data-informed support.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.

Must haves

• At least 2 years of experience in Customer Support, Customer Success, or Customer Experience roles

• Previous experience supporting B2B clients, preferably in a Fintech or fast-paced startup

• Advanced proficiency with tools like Google Drive, Zendesk (or similar CSS), and Hubspot (or similar CRM)

• Intermediate English proficiency and full professional fluency in Spanish

• Strong attention to detail and a high-quality bar for service excellence

• A calm, empathetic communicator who thrives in dynamic, high-volume environments

• Comfortable managing multiple tickets or cases simultaneously

Nice to haves

• Professional proficiency in English

• Experience suggesting operational or product improvements based on customer feedback

• Interest in automation tools or AI to improve support workflows

What you'll do

We're looking for a Customer Happiness Associate to support Clara’s growing base of B2B customers in Mexico. You’ll be a key player in ensuring an exceptional support experience, owning complex issue resolution and creating thoughtful interactions that reflect Clara’s commitment to excellence.

In this role, you will:

• Resolve escalated support issues through email, chat, and phone with empathy and precision.

• Proactively investigate customer problems and document findings clearly in internal tools.

• Provide follow-up support to ensure complete resolution and satisfaction.

• Engage with customers considering cancellation or returns and offer solutions that support retention.

• Identify trends in customer feedback and propose improvements to product or process.

• Balance multiple incoming tickets while maintaining quality, tone, and timeliness in every interaction.

• Use tools like Zendesk, Hubspot, and Google Drive to deliver high-touch, data-informed support.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.

Must haves

• At least 2 years of experience in Customer Support, Customer Success, or Customer Experience roles

• Previous experience supporting B2B clients, preferably in a Fintech or fast-paced startup

• Advanced proficiency with tools like Google Drive, Zendesk (or similar CSS), and Hubspot (or similar CRM)

• Intermediate English proficiency and full professional fluency in Spanish

• Strong attention to detail and a high-quality bar for service excellence

• A calm, empathetic communicator who thrives in dynamic, high-volume environments

• Comfortable managing multiple tickets or cases simultaneously

Nice to haves

• Professional proficiency in English

• Experience suggesting operational or product improvements based on customer feedback

• Interest in automation tools or AI to improve support workflows

What you'll do

We're looking for a Data Scientist to join our Risk Data Science team. In this role, you will be instrumental in analyzing complex datasets to generate insights that drive critical business decisions, specifically within credit risk, fraud prevention, and churn reduction. You will work cross-functionally to design, build, and deploy data-driven strategies that ensure Clara continues to scale securely and efficiently.

• Define and solve complex problems: Collaborate with cross-functional teams to identify business challenges, propose end-to-end solutions, and execute strategies that align with company objectives.

• Drive data understanding and insights: Explore and interpret large datasets using SQL and Python to identify patterns, anomalies, and trends. You will translate these findings into actionable insights that support informed decision-making.

• Build and deploy predictive models: Design, develop, and monitor machine learning models using Databricks, MLflow, scikit-learn, and PyTorch. You will follow the CRISP-DM methodology to ensure rigorous modeling standards from conception to production.

• Ensure data quality and integrity: specific responsibilities include cleaning and transforming raw data to ensure it is suitable for analysis, applying data quality checks, and maintaining validation rules.

• Innovate and automate: Continuously monitor model performance and data drift while staying updated on advancements in AWS cloud infrastructure and statistical methods to refine our analytical approaches.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.

Must haves

• 5+ years of experience in data science or analytics, with a minimum of 2 years of hands-on experience developing risk models (e.g., credit, fraud, or churn).

• Strong technical proficiency in Python and SQL for data manipulation, querying, and statistical analysis.

• Proven experience working with cloud-based platforms, specifically AWS and Databricks.

• Hands-on experience with ML platforms and libraries such as MLflow, scikit-learn, and PyTorch.

• Working proficiency in English and Spanish.

• Strong problem-solving abilities with the capacity to communicate complex modeling processes to non-technical stakeholders.

• A degree in Data Science, Computer Science, Mathematics, Statistics, or equivalent practical experience.

• Adaptability to fast-changing, high-growth environments.

Nice to haves

• Experience with data visualization tools such as Metabase.

• Solid understanding of data engineering concepts and ETL processes.

• Experience taking data workflows or models from development to production.

• Master’s degree in Data Science or a related field.

• Basic proficiency in Portuguese (or a desire to learn it).

What you'll do

We're looking for a Data Scientist to join our Risk Data Science team. In this role, you will be instrumental in analyzing complex datasets to generate insights that drive critical business decisions, specifically within credit risk, fraud prevention, and churn reduction. You will work cross-functionally to design, build, and deploy data-driven strategies that ensure Clara continues to scale securely and efficiently.

• Define and solve complex problems: Collaborate with cross-functional teams to identify business challenges, propose end-to-end solutions, and execute strategies that align with company objectives.

• Drive data understanding and insights: Explore and interpret large datasets using SQL and Python to identify patterns, anomalies, and trends. You will translate these findings into actionable insights that support informed decision-making.

• Build and deploy predictive models: Design, develop, and monitor machine learning models using Databricks, MLflow, scikit-learn, and PyTorch. You will follow the CRISP-DM methodology to ensure rigorous modeling standards from conception to production.

• Ensure data quality and integrity: specific responsibilities include cleaning and transforming raw data to ensure it is suitable for analysis, applying data quality checks, and maintaining validation rules.

• Innovate and automate: Continuously monitor model performance and data drift while staying updated on advancements in AWS cloud infrastructure and statistical methods to refine our analytical approaches.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.

Must haves

• 5+ years of experience in data science or analytics, with a minimum of 2 years of hands-on experience developing risk models (e.g., credit, fraud, or churn).

• Strong technical proficiency in Python and SQL for data manipulation, querying, and statistical analysis.

• Proven experience working with cloud-based platforms, specifically AWS and Databricks.

• Hands-on experience with ML platforms and libraries such as MLflow, scikit-learn, and PyTorch.

• Working proficiency in English and Spanish.

• Strong problem-solving abilities with the capacity to communicate complex modeling processes to non-technical stakeholders.

• A degree in Data Science, Computer Science, Mathematics, Statistics, or equivalent practical experience.

• Adaptability to fast-changing, high-growth environments.

Nice to haves

• Experience with data visualization tools such as Metabase.

• Solid understanding of data engineering concepts and ETL processes.

• Experience taking data workflows or models from development to production.

• Master’s degree in Data Science or a related field.

• Basic proficiency in Portuguese (or a desire to learn it).

What you'll do

We're looking for a Data Scientist to join our Risk Data Science team. In this role, you will be instrumental in analyzing complex datasets to generate insights that drive critical business decisions, specifically within credit risk, fraud prevention, and churn reduction. You will work cross-functionally to design, build, and deploy data-driven strategies that ensure Clara continues to scale securely and efficiently.

• Define and solve complex problems: Collaborate with cross-functional teams to identify business challenges, propose end-to-end solutions, and execute strategies that align with company objectives.

• Drive data understanding and insights: Explore and interpret large datasets using SQL and Python to identify patterns, anomalies, and trends. You will translate these findings into actionable insights that support informed decision-making.

• Build and deploy predictive models: Design, develop, and monitor machine learning models using Databricks, MLflow, scikit-learn, and PyTorch. You will follow the CRISP-DM methodology to ensure rigorous modeling standards from conception to production.

• Ensure data quality and integrity: specific responsibilities include cleaning and transforming raw data to ensure it is suitable for analysis, applying data quality checks, and maintaining validation rules.

• Innovate and automate: Continuously monitor model performance and data drift while staying updated on advancements in AWS cloud infrastructure and statistical methods to refine our analytical approaches.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.

Must haves

• 5+ years of experience in data science or analytics, with a minimum of 2 years of hands-on experience developing risk models (e.g., credit, fraud, or churn).

• Strong technical proficiency in Python and SQL for data manipulation, querying, and statistical analysis.

• Proven experience working with cloud-based platforms, specifically AWS and Databricks.

• Hands-on experience with ML platforms and libraries such as MLflow, scikit-learn, and PyTorch.

• Working proficiency in English and Spanish.

• Strong problem-solving abilities with the capacity to communicate complex modeling processes to non-technical stakeholders.

• A degree in Data Science, Computer Science, Mathematics, Statistics, or equivalent practical experience.

• Adaptability to fast-changing, high-growth environments.

Nice to haves

• Experience with data visualization tools such as Metabase.

• Solid understanding of data engineering concepts and ETL processes.

• Experience taking data workflows or models from development to production.

• Master’s degree in Data Science or a related field.

• Basic proficiency in Spanish (or a desire to learn it).

Role Summary

We're looking for a Developer Experience Engineer to revolutionize the development experience at Clara by building a self-service platform that automates and simplifies infrastructure, deployments, and operations. You'll be responsible for eliminating friction in the development lifecycle, enabling engineering teams to focus on delivering business value.

Key Responsibilities

Developer Experience & Self-Service Platform

• Design and maintain a developer portal (Backstage.io or similar) as the central hub for resource management
• Build abstractions and APIs that enable developers to provision resources without manual intervention
• Implement self-service workflows for environment creation, configurations, and permissions
• Create reusable templates and blueprints for services, repositories, and pipelines

CI/CD & Automation

• Design, implement, and optimize highly automated CI/CD pipelines
• Reduce build and deployment times through intelligent caching, parallelization, and optimizations
• Implement GitOps and continuous deployment with automated rollback capabilities
• Automate testing (unit, integration, e2e) in pipelines with clear reporting
• Create advanced deployment strategies (blue-green, canary, feature flags)

Ephemeral Environments

• Design and implement ephemeral/preview environment solutions for each PR/branch
• Automate the complete lifecycle: creation, configuration, and cleanup
• Optimize costs through auto-scaling, scheduling, and garbage collection of unused resources
• Integrate ephemeral environments with code review and testing workflows

Observability & Alerting

• Implement intelligent alerting systems with noise reduction and event correlation
• Configure dashboards and SLI/SLO metrics for critical services
• Establish automated runbooks and auto-remediation for common incidents
• Integrate observability (logs, metrics, traces) into the developer portal

Infrastructure as Code & Security

• Maintain and evolve infrastructure as code (Terraform, CloudFormation, etc.)
• Implement automated security controls (policy as code, security scanning)
• Manage secrets, configurations, and access securely and with full auditability
• Apply least privilege and zero-trust principles across all systems

AI/ML Ops Integration

• Explore and implement AI tools for resource optimization and failure prediction
• Automate operational tasks using ML (anomaly detection, capacity planning, incident classification)
• Evaluate and adopt emerging AI Ops tools

Technical Requirements

Must Have

• 5+ years of experience in DevOps/SRE/Platform Engineering
• Mastery of cloud providers (preferably AWS)
• Solid experience with Kubernetes and microservices architectures
• Expertise in CI/CD tools (GitHub Actions, GitLab CI, Jenkins, ArgoCD)
• Proficiency in Infrastructure as Code (Terraform, Pulumi, CloudFormation)
• Experience with containers (Docker, Kubernetes, ECS/EKS)
• Advanced scripting skills (Python, Bash, Go)
• Knowledge of observability tools (Prometheus, Grafana, ELK, Datadog, New Relic)

Nice to Have

• Experience with Backstage.io or similar developer portal platforms
• FinOps knowledge and cloud cost optimization
• Experience in FinTech organizations or highly regulated environments
• Familiarity with AI Ops tools (AIOps platforms, ML-based monitoring)
• Cloud certifications (AWS Solutions Architect, CKA, etc.)
• Experience with service mesh (Istio, Linkerd)
• Compliance and security knowledge (PCI-DSS, SOC2)

Key Skills

• Automation obsession: If something is done twice, it should be automated
• Product mindset: Treat internal platform as a product with "customers" (developers)
• Ability to abstract complexity: Make the complex simple for end users
• Effective communication: Document clearly, create runbooks, and educate teams
• Problem solving: Systems thinking to solve problems at their root
• Continuous improvement mindset: Constantly seek ways to optimize and simplify

What You'll Build

• Self-Service Portal: Unified interface where developers can:
  • Create new services from templates
  • Provision ephemeral environments in seconds
  • Configure alerts and dashboards with clicks
  • Request access and permissions with automated approvals
• Intelligent Pipelines: CI/CD that:
  • Detects changes and runs only relevant tests
  • Auto-deploys to production with quality gates
  • Auto-rollback on failures
  • Provides instant feedback to developers
• On-Demand Environments: System that:
  • Creates complete environments per PR in <5 minutes
  • Sanitized copy of production data
  • Unique URLs for testing and demos
  • Automatic cleanup when PR is closed
• Proactive Observability: Platform that:
  • Alerts only when action is required
  • Automatically suggests root causes
  • Auto-remediation of known issues
  • Customized dashboards per team/service

Role Summary

We're looking for a Developer Experience Engineer to revolutionize the development experience at Clara by building a self-service platform that automates and simplifies infrastructure, deployments, and operations. You'll be responsible for eliminating friction in the development lifecycle, enabling engineering teams to focus on delivering business value.

Key Responsibilities

Developer Experience & Self-Service Platform

• Design and maintain a developer portal (Backstage.io or similar) as the central hub for resource management
• Build abstractions and APIs that enable developers to provision resources without manual intervention
• Implement self-service workflows for environment creation, configurations, and permissions
• Create reusable templates and blueprints for services, repositories, and pipelines

CI/CD & Automation

• Design, implement, and optimize highly automated CI/CD pipelines
• Reduce build and deployment times through intelligent caching, parallelization, and optimizations
• Implement GitOps and continuous deployment with automated rollback capabilities
• Automate testing (unit, integration, e2e) in pipelines with clear reporting
• Create advanced deployment strategies (blue-green, canary, feature flags)

Ephemeral Environments

• Design and implement ephemeral/preview environment solutions for each PR/branch
• Automate the complete lifecycle: creation, configuration, and cleanup
• Optimize costs through auto-scaling, scheduling, and garbage collection of unused resources
• Integrate ephemeral environments with code review and testing workflows

Observability & Alerting

• Implement intelligent alerting systems with noise reduction and event correlation
• Configure dashboards and SLI/SLO metrics for critical services
• Establish automated runbooks and auto-remediation for common incidents
• Integrate observability (logs, metrics, traces) into the developer portal

Infrastructure as Code & Security

• Maintain and evolve infrastructure as code (Terraform, CloudFormation, etc.)
• Implement automated security controls (policy as code, security scanning)
• Manage secrets, configurations, and access securely and with full auditability
• Apply least privilege and zero-trust principles across all systems

AI/ML Ops Integration

• Explore and implement AI tools for resource optimization and failure prediction
• Automate operational tasks using ML (anomaly detection, capacity planning, incident classification)
• Evaluate and adopt emerging AI Ops tools

Technical Requirements

Must Have

• 5+ years of experience in DevOps/SRE/Platform Engineering
• Mastery of cloud providers (preferably AWS)
• Solid experience with Kubernetes and microservices architectures
• Expertise in CI/CD tools (GitHub Actions, GitLab CI, Jenkins, ArgoCD)
• Proficiency in Infrastructure as Code (Terraform, Pulumi, CloudFormation)
• Experience with containers (Docker, Kubernetes, ECS/EKS)
• Advanced scripting skills (Python, Bash, Go)
• Knowledge of observability tools (Prometheus, Grafana, ELK, Datadog, New Relic)

Nice to Have

• Experience with Backstage.io or similar developer portal platforms
• FinOps knowledge and cloud cost optimization
• Experience in FinTech organizations or highly regulated environments
• Familiarity with AI Ops tools (AIOps platforms, ML-based monitoring)
• Cloud certifications (AWS Solutions Architect, CKA, etc.)
• Experience with service mesh (Istio, Linkerd)
• Compliance and security knowledge (PCI-DSS, SOC2)

Key Skills

• Automation obsession: If something is done twice, it should be automated
• Product mindset: Treat internal platform as a product with "customers" (developers)
• Ability to abstract complexity: Make the complex simple for end users
• Effective communication: Document clearly, create runbooks, and educate teams
• Problem solving: Systems thinking to solve problems at their root
• Continuous improvement mindset: Constantly seek ways to optimize and simplify

What You'll Build

• Self-Service Portal: Unified interface where developers can:
  • Create new services from templates
  • Provision ephemeral environments in seconds
  • Configure alerts and dashboards with clicks
  • Request access and permissions with automated approvals
• Intelligent Pipelines: CI/CD that:
  • Detects changes and runs only relevant tests
  • Auto-deploys to production with quality gates
  • Auto-rollback on failures
  • Provides instant feedback to developers
• On-Demand Environments: System that:
  • Creates complete environments per PR in <5 minutes
  • Sanitized copy of production data
  • Unique URLs for testing and demos
  • Automatic cleanup when PR is closed
• Proactive Observability: Platform that:
  • Alerts only when action is required
  • Automatically suggests root causes
  • Auto-remediation of known issues
  • Customized dashboards per team/service

Role Summary

We're looking for a Developer Experience Engineer to revolutionize the development experience at Clara by building a self-service platform that automates and simplifies infrastructure, deployments, and operations. You'll be responsible for eliminating friction in the development lifecycle, enabling engineering teams to focus on delivering business value.

Key Responsibilities

Developer Experience & Self-Service Platform

• Design and maintain a developer portal (Backstage.io or similar) as the central hub for resource management
• Build abstractions and APIs that enable developers to provision resources without manual intervention
• Implement self-service workflows for environment creation, configurations, and permissions
• Create reusable templates and blueprints for services, repositories, and pipelines

CI/CD & Automation

• Design, implement, and optimize highly automated CI/CD pipelines
• Reduce build and deployment times through intelligent caching, parallelization, and optimizations
• Implement GitOps and continuous deployment with automated rollback capabilities
• Automate testing (unit, integration, e2e) in pipelines with clear reporting
• Create advanced deployment strategies (blue-green, canary, feature flags)

Ephemeral Environments

• Design and implement ephemeral/preview environment solutions for each PR/branch
• Automate the complete lifecycle: creation, configuration, and cleanup
• Optimize costs through auto-scaling, scheduling, and garbage collection of unused resources
• Integrate ephemeral environments with code review and testing workflows

Observability & Alerting

• Implement intelligent alerting systems with noise reduction and event correlation
• Configure dashboards and SLI/SLO metrics for critical services
• Establish automated runbooks and auto-remediation for common incidents
• Integrate observability (logs, metrics, traces) into the developer portal

Infrastructure as Code & Security

• Maintain and evolve infrastructure as code (Terraform, CloudFormation, etc.)
• Implement automated security controls (policy as code, security scanning)
• Manage secrets, configurations, and access securely and with full auditability
• Apply least privilege and zero-trust principles across all systems

AI/ML Ops Integration

• Explore and implement AI tools for resource optimization and failure prediction
• Automate operational tasks using ML (anomaly detection, capacity planning, incident classification)
• Evaluate and adopt emerging AI Ops tools

Technical Requirements

Must Have

• 5+ years of experience in DevOps/SRE/Platform Engineering
• Mastery of cloud providers (preferably AWS)
• Solid experience with Kubernetes and microservices architectures
• Expertise in CI/CD tools (GitHub Actions, GitLab CI, Jenkins, ArgoCD)
• Proficiency in Infrastructure as Code (Terraform, Pulumi, CloudFormation)
• Experience with containers (Docker, Kubernetes, ECS/EKS)
• Advanced scripting skills (Python, Bash, Go)
• Knowledge of observability tools (Prometheus, Grafana, ELK, Datadog, New Relic)

Nice to Have

• Experience with Backstage.io or similar developer portal platforms
• FinOps knowledge and cloud cost optimization
• Experience in FinTech organizations or highly regulated environments
• Familiarity with AI Ops tools (AIOps platforms, ML-based monitoring)
• Cloud certifications (AWS Solutions Architect, CKA, etc.)
• Experience with service mesh (Istio, Linkerd)
• Compliance and security knowledge (PCI-DSS, SOC2)

Key Skills

• Automation obsession: If something is done twice, it should be automated
• Product mindset: Treat internal platform as a product with "customers" (developers)
• Ability to abstract complexity: Make the complex simple for end users
• Effective communication: Document clearly, create runbooks, and educate teams
• Problem solving: Systems thinking to solve problems at their root
• Continuous improvement mindset: Constantly seek ways to optimize and simplify

What You'll Build

• Self-Service Portal: Unified interface where developers can:
  • Create new services from templates
  • Provision ephemeral environments in seconds
  • Configure alerts and dashboards with clicks
  • Request access and permissions with automated approvals
• Intelligent Pipelines: CI/CD that:
  • Detects changes and runs only relevant tests
  • Auto-deploys to production with quality gates
  • Auto-rollback on failures
  • Provides instant feedback to developers
• On-Demand Environments: System that:
  • Creates complete environments per PR in <5 minutes
  • Sanitized copy of production data
  • Unique URLs for testing and demos
  • Automatic cleanup when PR is closed
• Proactive Observability: Platform that:
  • Alerts only when action is required
  • Automatically suggests root causes
  • Auto-remediation of known issues
  • Customized dashboards per team/service

What you'll do

We're looking for an AWS Cost Optimization Specialist. At Clara, our infrastructure is the backbone of our financial services, and managing it efficiently is key to our scalability and unit economics. You will design and execute Clara’s AWS cost optimization strategy, moving beyond simple monitoring to proactive financial engineering.

Your mission is to bridge the gap between Engineering and Finance, ensuring that every dollar spent on the cloud translates into direct value for our customers. You will drive visibility into cost per transaction and cost per product while building the automated governance required for a high-growth fintech.

Primary Responsibilities:

• Strategy & Analysis: Design and execute the global AWS cost optimization strategy, continuously identifying savings across EC2, ECS, and Aurora clusters.

• Governance & Tagging: Implement standardized tagging strategies for precise cost allocation by domain, squad, country, and product.

• Infrastructure Optimization: Optimize AWS Kafka clusters, OpenSearch storage strategies, and networking/data transfer costs to ensure lean operations.

• FinOps Automation: Define and implement automated shutdown policies for non-production environments and configure advanced anomaly detection and budget alerts.

• Data & Dashboards: Build executive and operational dashboards using AWS Cost Explorer, Athena, or QuickSight to provide real-time visibility into cloud spend.

• Architectural Partnership: Partner with engineering teams to design cost-efficient architectures and establish long-term cloud financial governance standards.

Who you are

“We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.”

Must haves:

• 4+ years of hands-on AWS experience in production environments, with a proven track record in cloud cost optimization initiatives.

• Strong technical knowledge of EC2, EBS, RDS, S3, EKS, Lambda, and CloudFront.

• Mastery of AWS Savings Plans, Reserved Instances, and multi-account environment management via AWS Organizations.

• Experience implementing FinOps best practices and strong understanding of cost modeling.

• Experience with Infrastructure as Code, specifically Terraform.

• Ability to analyze cost data using SQL, Athena, or Python.

• Working proficiency in English and Spanish.

• Experience or interest in AI tools to automate workflows and detect spending patterns.

Nice to haves:

• AWS Certifications (Solutions Architect, DevOps, or Advanced Networking).

• Experience in regulated environments (PCI, SOC2).

• Experience with cloud cost management and optimization platforms (CloudHealth, CloudCheckr, or native AWS cost tools).

• Basic proficiency in Portuguese or a desire to learn it.

• A good sense of humor.

What you'll do

We're looking for an AWS Cost Optimization Specialist. At Clara, our infrastructure is the backbone of our financial services, and managing it efficiently is key to our scalability and unit economics. You will design and execute Clara’s AWS cost optimization strategy, moving beyond simple monitoring to proactive financial engineering.

Your mission is to bridge the gap between Engineering and Finance, ensuring that every dollar spent on the cloud translates into direct value for our customers. You will drive visibility into cost per transaction and cost per product while building the automated governance required for a high-growth fintech.

Primary Responsibilities:

• Strategy & Analysis: Design and execute the global AWS cost optimization strategy, continuously identifying savings across EC2, ECS, and Aurora clusters.

• Governance & Tagging: Implement standardized tagging strategies for precise cost allocation by domain, squad, country, and product.

• Infrastructure Optimization: Optimize AWS Kafka clusters, OpenSearch storage strategies, and networking/data transfer costs to ensure lean operations.

• FinOps Automation: Define and implement automated shutdown policies for non-production environments and configure advanced anomaly detection and budget alerts.

• Data & Dashboards: Build executive and operational dashboards using AWS Cost Explorer, Athena, or QuickSight to provide real-time visibility into cloud spend.

• Architectural Partnership: Partner with engineering teams to design cost-efficient architectures and establish long-term cloud financial governance standards.

Who you are

“We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.”

Must haves:

• 4+ years of hands-on AWS experience in production environments, with a proven track record in cloud cost optimization initiatives.

• Strong technical knowledge of EC2, EBS, RDS, S3, EKS, Lambda, and CloudFront.

• Mastery of AWS Savings Plans, Reserved Instances, and multi-account environment management via AWS Organizations.

• Experience implementing FinOps best practices and strong understanding of cost modeling.

• Experience with Infrastructure as Code, specifically Terraform.

• Ability to analyze cost data using SQL, Athena, or Python.

• Working proficiency in English and Spanish.

• Experience or interest in AI tools to automate workflows and detect spending patterns.

Nice to haves:

• AWS Certifications (Solutions Architect, DevOps, or Advanced Networking).

• Experience in regulated environments (PCI, SOC2).

• Experience with cloud cost management and optimization platforms (CloudHealth, CloudCheckr, or native AWS cost tools).

• Basic proficiency in Portuguese or a desire to learn it.

• A good sense of humor.

What you'll do

We're looking for an AWS Cost Optimization Specialist. At Clara, our infrastructure is the backbone of our financial services, and managing it efficiently is key to our scalability and unit economics. You will design and execute Clara’s AWS cost optimization strategy, moving beyond simple monitoring to proactive financial engineering.

Your mission is to bridge the gap between Engineering and Finance, ensuring that every dollar spent on the cloud translates into direct value for our customers. You will drive visibility into cost per transaction and cost per product while building the automated governance required for a high-growth fintech.

Primary Responsibilities:

• Strategy & Analysis: Design and execute the global AWS cost optimization strategy, continuously identifying savings across EC2, ECS, and Aurora clusters.

• Governance & Tagging: Implement standardized tagging strategies for precise cost allocation by domain, squad, country, and product.

• Infrastructure Optimization: Optimize AWS Kafka clusters, OpenSearch storage strategies, and networking/data transfer costs to ensure lean operations.

• FinOps Automation: Define and implement automated shutdown policies for non-production environments and configure advanced anomaly detection and budget alerts.

• Data & Dashboards: Build executive and operational dashboards using AWS Cost Explorer, Athena, or QuickSight to provide real-time visibility into cloud spend.

• Architectural Partnership: Partner with engineering teams to design cost-efficient architectures and establish long-term cloud financial governance standards.

Who you are

“We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.”

Must haves:

• 4+ years of hands-on AWS experience in production environments, with a proven track record in cloud cost optimization initiatives.

• Strong technical knowledge of EC2, EBS, RDS, S3, EKS, Lambda, and CloudFront.

• Mastery of AWS Savings Plans, Reserved Instances, and multi-account environment management via AWS Organizations.

• Experience implementing FinOps best practices and strong understanding of cost modeling.

• Experience with Infrastructure as Code, specifically Terraform.

• Ability to analyze cost data using SQL, Athena, or Python.

• Working proficiency in English and Spanish.

• Experience or interest in AI tools to automate workflows and detect spending patterns.

Nice to haves:

• AWS Certifications (Solutions Architect, DevOps, or Advanced Networking).

• Experience in regulated environments (PCI, SOC2).

• Experience with cloud cost management and optimization platforms (CloudHealth, CloudCheckr, or native AWS cost tools).

• Basic proficiency in Portuguese or a desire to learn it.

• A good sense of humor.

• Team Leadership & Execution: Lead, coach, and develop a high-performing team. Set productivity KPIs, run daily standups, weekly pipeline reviews, and deep-dive deal coaching sessions to identify and close performance gaps.
• Strategic Negotiation: Act as a key closer and executive sponsor for high-level negotiations, engaging with C-suite stakeholders at major corporations across Mexico City, Guadalajara, and Monterrey.
• Pipeline & Quota Management: Own the team’s forecast accuracy and quota attainment. Monitor deal velocity and ensure sufficient coverage across the Mid-Market and Enterprise segments, centralized in our CRM.
• Outbound Excellence: Drive the execution of Clara’s outbound sales process. Use tools like Hubspot, N8N, and Amplemarket to monitor activity metrics and standardize best practices across the team.
• Innovation & Automation: Lead projects to integrate AI tools into the sales motion to automate prospecting workflows and improve conversion rates.
• Public Representation: Serve as a thought leader for Clara, comfortably speaking in public forums, conferences, and industry events to build brand authority.
• Cross-functional Alignment: Partner with Inbound teams, CommercialOps, and Marketing to refine messaging and ensure a seamless handoff to Customer Success.

• 5+ years of experience in B2B sales, with at least 2 years in a leadership or team management role.
• Proven track record of hitting and exceeding quotas in Mid-Market or Enterprise segments, specifically within the Mexican market (CDMX, GDL, MTY).
• Deep understanding of the financial services industry or high-growth software environments.
• Experience or interest in AI tools to automate workflows and improve sales productivity.
• Exceptional verbal and written communication skills, with the ability to influence C-level stakeholders and speak at large-scale events.
• Expertise in pipeline management and forecasting using CRM (Hubspot desired)

• Independent analytical skills using spreadsheets or Metabase to track team KPIs.
• Experience in managing complex financial products and multi-stakeholder sales cycles.
• A good sense of humor.

• 2+ years of experience in field verification, onsite auditing, field collections, or logistics.
• Proven execution in roles requiring high observation skills and the ability to make objective judgments under pressure.
• High mobility: Comfort with being in the field 80–90% of the time.
• Excellent verbal and written communication to deliver clear, unbiased reports.
• Adaptability to fast-changing environments and shifting schedules.
• Experience or interest in using AI tools to automate workflows and reporting.
• Tech-savviness with mobile apps, GPS tools, and digital forms.

• Previous experience in the Fintech, Banking, or SOFOM sectors.
• Fundamental knowledge of KYC (Know Your Customer) and fraud prevention patterns.
• Independent analytical skills using spreadsheets.
• Experience with route optimization to increase daily visit volume.
• A good sense of humor
• Intermediate English Level

What you'll do

We're looking for a detail-oriented Financial Analyst to join our Finance team and support the company's financial operations in Brazil. This role is essential for ensuring accuracy, compliance, and efficiency across accounts payable, receivable, and reconciliations in our fast-paced fintech environment. You are an analytical professional who thrives in regulated environments and embraces the challenge of building scalable financial controls.

You will contribute to Clara’s mission by:

• Financial Operations: Managing Accounts Payable (AP) and Accounts Receivable (AR) processes, including invoice validation, payment scheduling, and monitoring customer balances.

• ERP & Documentation: Executing financial postings and journal entries in the ERP system while ensuring a proper audit trail for all transactions.

• Reconciliations & Controls: Performing daily and monthly reconciliations (bank and payment processors) and resolving discrepancies in coordination with internal teams.

• Process Maintenance: Supporting the implementation and maintenance of financial controls and operational processes to ensure scalability.

• Compliance & Regulatory Support: Ensuring all financial processes comply with Brazilian regulatory requirements and internal policies for fintech operations.

• Audit Readiness: Assisting with internal and external audits by providing necessary documentation and reporting.

• Cross-functional Collaboration: Working closely with internal teams to investigate discrepancies and improve financial function operations.

Who you are “We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.”

Must haves:

• 1-3 years of experience in finance, accounting, or financial operations.

• Bachelor's degree in Accounting, Finance, Economics, or a related field.

• Solid experience with Accounts Payable (AP) and Accounts Receivable (AR) processes.

• Advanced Excel / Google Sheets skills for financial analysis and reporting.

• Bilingual proficiency in English and Portuguese is required.

• High attention to detail, strong organizational skills, and an analytical mindset.

• Proven ability to work in fast-paced environments (startup or high-growth fintech preferred).

Nice to haves:

• Familiarity with ERP systems, specifically NetSuite.

• Experience working within regulated financial environments in Brazil.

• Strong interest in using technology to automate financial workflows and increase efficiency.

• A good sense of humor.

What you'll do

We're looking for an FinOps Specialist. At Clara, our infrastructure is the backbone of our financial services, and managing it efficiently is key to our scalability and unit economics. You will design and execute Clara’s AWS cost optimization strategy, moving beyond simple monitoring to proactive financial engineering.

Your mission is to bridge the gap between Engineering and Finance, ensuring that every dollar spent on the cloud translates into direct value for our customers. You will drive visibility into cost per transaction and cost per product while building the automated governance required for a high-growth fintech.

• Strategy & Analysis: Design and execute the global AWS cost optimization strategy, continuously identifying savings across EC2, ECS, and Aurora clusters.

• Governance & Tagging: Implement standardized tagging strategies for precise cost allocation by domain, squad, country, and product.

• Infrastructure Optimization: Optimize AWS Kafka clusters, OpenSearch storage strategies, and networking/data transfer costs to ensure lean operations.

• FinOps Automation: Define and implement automated shutdown policies for non-production environments and configure advanced anomaly detection and budget alerts.

• Data & Dashboards: Build executive and operational dashboards using AWS Cost Explorer, Athena, or QuickSight to provide real-time visibility into cloud spend.

• Architectural Partnership: Partner with engineering teams to design cost-efficient architectures and establish long-term cloud financial governance standards using tools like Github and CI/CD pipelines.

Who you are

“We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.”

Must haves

• Working proficiency in English and Spanish.

• 4+ years of hands-on AWS experience in production environments, with a proven track record in cloud cost optimization initiatives.

• Strong technical knowledge of EC2, EBS, RDS, S3, EKS, Lambda, and CloudFront.

• Mastery of AWS Savings Plans, Reserved Instances, and multi-account environment management via AWS Organizations.

• Experience implementing FinOps best practices and strong understanding of cost modeling.

• Experience with Infrastructure as Code, specifically Terraform.

• Ability to analyze cost data using SQL, Athena, or Python.

• Experience or interest in AI tools to automate workflows and detect spending patterns.

• Adaptability to fast-changing environments and proven role-specific execution.

Nice to haves

• AWS Certifications (Solutions Architect, DevOps, or Advanced Networking).

• Experience in regulated environments (PCI, SOC2).

• Experience with cloud cost management and optimization platforms (CloudHealth, CloudCheckr, or native AWS cost tools).

• Basic proficiency in Portuguese or a desire to learn it.

• A good sense of humor.

This role is intended for future opportunities. While we’re not actively hiring for this position at the moment, we’re always looking to connect with exceptional talent. If you're interested, we encourage you to apply — we'll review your profile and reach out when a relevant opportunity becomes available.

What you'll do

We’re building a talent pipeline for top-tier Senior Frontend Engineers who are eager to shape the future of user-facing experiences at Clara. If you're passionate about frontend architecture, modern React development, and seamless user interactions—and would like to be considered for future openings—this is the place to start.

As a Senior Frontend Engineer, you’ll design and implement scalable web applications that are fast, secure, and visually consistent. You'll collaborate closely with product managers, designers, and backend engineers to build features that balance technical excellence with business impact.

Your responsibilities will include:

• Building high-quality user interfaces using React, JavaScript, and TypeScript

• Designing reusable frontend components with a strong focus on performance and scalability

• Integrating with RESTful APIs and ensuring seamless backend communication

• Maintaining visual and functional consistency across multiple applications

• Writing tests with tools like Jest, React Testing Library, or Cypress

• Contributing to deployment and automation flows using Rspack, GitHub Actions, and CI/CD pipelines

• Participating in design reviews, code reviews, and mentoring teammates

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.

Must haves

• 5+ years of experience in frontend development, with a focus on React

• Strong proficiency in JavaScript, TypeScript, and component-based architecture

• Hands-on experience consuming RESTful APIs and working with testing frameworks

• Familiarity with Git, Agile methodologies (Scrum, Kanban), and modern development workflows

• Experience ensuring accessibility, responsiveness, and consistent styling across web applications

• Ability to mentor junior engineers and support team development

• Working proficiency in English and Spanish

• Self-driven, impact-focused, and adaptable to change

Nice to haves

• Experience with Node.js to enhance frontend-backend collaboration

• Familiarity with AWS services like Amplify, S3, and CloudFront

• Knowledge of Material UI or similar design systems

• Understanding of OAuth, OpenAPI, and Swagger

• Background in secure or financial web application development

• Interest in using AI tools to accelerate UI development and testing

What you'll do

We’re building a talent pipeline for top-tier Senior Frontend Engineers who are eager to shape the future of user-facing experiences at Clara. If you're passionate about frontend architecture, modern React development, and seamless user interactions—and would like to be considered for future openings—this is the place to start.

As a Senior Frontend Engineer, you’ll design and implement scalable web applications that are fast, secure, and visually consistent. You'll collaborate closely with product managers, designers, and backend engineers to build features that balance technical excellence with business impact.

Your responsibilities will include:

• Building high-quality user interfaces using React, JavaScript, and TypeScript

• Designing reusable frontend components with a strong focus on performance and scalability

• Integrating with RESTful APIs and ensuring seamless backend communication

• Maintaining visual and functional consistency across multiple applications

• Writing tests with tools like Jest, React Testing Library, or Cypress

• Contributing to deployment and automation flows using Rspack, GitHub Actions, and CI/CD pipelines

• Participating in design reviews, code reviews, and mentoring teammates

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.

Must haves

• 5+ years of experience in frontend development, with a focus on React

• Strong proficiency in JavaScript, TypeScript, and component-based architecture

• Hands-on experience consuming RESTful APIs and working with testing frameworks

• Familiarity with Git, Agile methodologies (Scrum, Kanban), and modern development workflows

• Experience ensuring accessibility, responsiveness, and consistent styling across web applications

• Ability to mentor junior engineers and support team development

• Working proficiency in English 

• Self-driven, impact-focused, and adaptable to change

Nice to haves

• Experience with Node.js to enhance frontend-backend collaboration

• Familiarity with AWS services like Amplify, S3, and CloudFront

• Knowledge of Material UI or similar design systems

• Understanding of OAuth, OpenAPI, and Swagger

• Background in secure or financial web application development

• Interest in using AI tools to accelerate UI development and testing

What you'll do

We’re building a talent pipeline for top-tier Senior Frontend Engineers who are eager to shape the future of user-facing experiences at Clara. If you're passionate about frontend architecture, modern React development, and seamless user interactions—and would like to be considered for future openings—this is the place to start.

As a Senior Frontend Engineer, you’ll design and implement scalable web applications that are fast, secure, and visually consistent. You'll collaborate closely with product managers, designers, and backend engineers to build features that balance technical excellence with business impact.

Your responsibilities will include:

• Building high-quality user interfaces using React, JavaScript, and TypeScript

• Designing reusable frontend components with a strong focus on performance and scalability

• Integrating with RESTful APIs and ensuring seamless backend communication

• Maintaining visual and functional consistency across multiple applications

• Writing tests with tools like Jest, React Testing Library, or Cypress

• Contributing to deployment and automation flows using Rspack, GitHub Actions, and CI/CD pipelines

• Participating in design reviews, code reviews, and mentoring teammates

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.

Must haves

• 5+ years of experience in frontend development, with a focus on React

• Strong proficiency in JavaScript, TypeScript, and component-based architecture

• Hands-on experience consuming RESTful APIs and working with testing frameworks

• Familiarity with Git, Agile methodologies (Scrum, Kanban), and modern development workflows

• Experience ensuring accessibility, responsiveness, and consistent styling across web applications

• Ability to mentor junior engineers and support team development

• Working proficiency in English and Spanish

• Self-driven, impact-focused, and adaptable to change

Nice to haves

• Experience with Node.js to enhance frontend-backend collaboration

• Familiarity with AWS services like Amplify, S3, and CloudFront

• Knowledge of Material UI or similar design systems

• Understanding of OAuth, OpenAPI, and Swagger

• Background in secure or financial web application development

• Interest in using AI tools to accelerate UI development and testing

What you'll do

We’re building a talent pipeline for top-tier Senior Frontend Engineers who are eager to shape the future of user-facing experiences at Clara. If you're passionate about frontend architecture, modern React development, and seamless user interactions—and would like to be considered for future openings—this is the place to start.

As a Senior Frontend Engineer, you’ll design and implement scalable web applications that are fast, secure, and visually consistent. You'll collaborate closely with product managers, designers, and backend engineers to build features that balance technical excellence with business impact.

Your responsibilities will include:

• Building high-quality user interfaces using React, JavaScript, and TypeScript

• Designing reusable frontend components with a strong focus on performance and scalability

• Integrating with RESTful APIs and ensuring seamless backend communication

• Maintaining visual and functional consistency across multiple applications

• Writing tests with tools like Jest, React Testing Library, or Cypress

• Contributing to deployment and automation flows using Rspack, GitHub Actions, and CI/CD pipelines

• Participating in design reviews, code reviews, and mentoring teammates

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.

Must haves

• 5+ years of experience in frontend development, with a focus on React

• Strong proficiency in JavaScript, TypeScript, and component-based architecture

• Hands-on experience consuming RESTful APIs and working with testing frameworks

• Familiarity with Git, Agile methodologies (Scrum, Kanban), and modern development workflows

• Experience ensuring accessibility, responsiveness, and consistent styling across web applications

• Ability to mentor junior engineers and support team development

• Working proficiency in English and Spanish

• Self-driven, impact-focused, and adaptable to change

Nice to haves

• Experience with Node.js to enhance frontend-backend collaboration

• Familiarity with AWS services like Amplify, S3, and CloudFront

• Knowledge of Material UI or similar design systems

• Understanding of OAuth, OpenAPI, and Swagger

• Background in secure or financial web application development

• Interest in using AI tools to accelerate UI development and testing

What you'll do

We're looking for a Senior Frontend Engineer to help us build the next generation of our financial platform. In this role, you will bridge the gap between complex financial logic and high-end user experience. You will be responsible for translating high-fidelity designs from Figma into performant React applications that consume RESTful APIs to deliver real-time financial insights.

• Feature Leadership: Lead the end-to-end implementation of complex frontend features, ensuring they are scalable, secure, and highly responsive.

• Design Implementation: Work fluently within Figma to inspect designs, manage design tokens, and build a cohesive, reusable component library.

• API Integration: Architect clean and efficient patterns for consuming RESTful APIs, managing asynchronous data fetching, caching, and error handling.

• Performance Optimization: Fine-tune applications for maximum speed, focusing on efficient rendering and data processing for heavy financial datasets.

• Collaboration: Partner with product managers and backend engineers to define API contracts and ensure technical feasibility across the stack.

Who you are

“We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.”

Must haves

• Working proficiency in English and Spanish.

• React & TypeScript: Extensive professional experience with React (Hooks, Context, and modern patterns) and a strong preference for type-safe code.

• Figma Fluency: You are comfortable navigating Figma, extracting assets, and collaborating with designers to turn static mockups into dynamic, interactive experiences.

• RESTful Mastery: Deep understanding of interacting with REST APIs, including standardizing requests, handling authentication (OAuth/JWT), and managing state (e.g., React Query or SWR).

• Experience or interest in AI tools to automate workflows.

• Excellent verbal and written communication.

• Adaptability to fast-changing environments.

• Proven role-specific execution.

Nice to haves

• Modern CSS: Proficiency in modern styling approaches like Tailwind CSS, CSS Modules, or Styled Components.

• Startup & Fintech Experience: A background in finance or a fast-paced startup is highly preferred. You understand the importance of data integrity and the need to iterate quickly without breaking critical systems.

• Independent analytical skills using spreadsheets, SQL, or Python.

• A good sense of humor.

What you'll do

We're looking for a Global Head of Legal & Regulatory to join our executive team and own the legal strategy, regulatory relationships, and team building across all markets where Clara operates. This is Clara's most senior legal position, reporting directly to the CEO. You are not just a legal technician; you are a business leader who happen to be a lawyer—one who makes decisions grounded in data and embraces technology as a force multiplier.

You will contribute to Clara’s mission by:

• Defining Clara’s global legal strategy and owning its execution across all markets, anticipating risks before they arise and developing proactive mitigation strategies.

• Representing Clara in relationships with financial regulators, governmental bodies, and relevant industry forums across LatAm.

• Building and enforcing a compliance framework that scales across multiple jurisdictions, using data to monitor posture in real-time.

• Building, leading, and developing Clara’s in-house legal team—hiring exceptional talent and fostering a culture of urgency, ownership, and commercial judgment.

• Redesigning how legal services are delivered with a focus on speed and leverage, leading the adoption of AI tools for contract review, research, and workflow automation.

• Using data to measure the legal team's performance, identifying bottlenecks, and continuously improving function operations.

• Working closely with Product, Finance, Operations, and Commercial teams to ensure legal is a strategic asset, not a bottleneck.

Who you are

“We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.”

Must haves:

• 8+ years of legal experience, with significant time spent in financial services or fintech.

• Deep expertise in financial regulation across LatAm, with particular fluency in Mexico, Brazil, and Colombia.

• Experience leading a legal function at a high-growth company, with a proven track record of building and managing high-performing teams.

• Working proficiency in English and either Spanish or Portuguese.

• Experience or a strong interest in AI tools to automate legal workflows and increase efficiency.

• A data-driven mindset: you measure what matters and use data to drive legal and business decisions.

• Proven ability to navigate regulatory complexity and organizational ambiguity with high ownership.

• Excellent verbal and written communication skills, acting as a true peer to executive leadership.

Nice to haves:

• Trilingual proficiency (English, Spanish, and Portuguese).

• Independent analytical skills using SQL or spreadsheets to measure team performance metrics.

• Experience managing external counsel and legal spend via structured reporting or platforms like Hubspot or specialized legal ops tools.

• A good sense of humor.

What you'll do

We're looking for a Global Head of Legal & Regulatory to join our executive team and own the legal strategy, regulatory relationships, and team building across all markets where Clara operates. This is Clara's most senior legal position, reporting directly to the CEO. You are not just a legal technician; you are a business leader who happens to be a lawyer—one who makes decisions grounded in data and embraces technology as a force multiplier.

You will contribute to Clara’s mission by:

• Defining Clara’s global legal strategy and owning its execution across all markets, anticipating risks before they arise and developing proactive mitigation strategies.

• Representing Clara in relationships with financial regulators (such as BACEN, CVM, and CNBV), governmental bodies, and relevant industry forums across LatAm.

• Building and enforcing a compliance framework that scales across multiple jurisdictions, using data to monitor posture in real-time.

• Building, leading, and developing Clara’s in-house legal team—hiring exceptional talent and fostering a culture of urgency, ownership, and commercial judgment.

• Redesigning how legal services are delivered with a focus on speed and leverage, leading the adoption of AI tools for contract review, research, and workflow automation.

• Using data to measure the legal team's performance, identifying bottlenecks, and continuously improving function operations.

• Working closely with Product, Finance, Operations, and Commercial teams to ensure legal is a strategic asset, not a bottleneck.

Who you are

“We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.”

Must haves:

• 12+ years of legal experience, with significant time spent in financial services or fintech.

• Deep expertise in financial regulation across LatAm, with particular fluency in Brazil, Mexico, and Colombia.

• Experience leading a legal function at a high-growth company, with a proven track record of building and managing high-performing teams.

• Working proficiency in English and Portuguese.

• Experience or a strong interest in AI tools to automate legal workflows and increase efficiency.

• A data-driven mindset: you measure what matters and use data to drive legal and business decisions.

• Proven ability to navigate regulatory complexity and organizational ambiguity with high ownership.

• Excellent verbal and written communication skills, acting as a true peer to executive leadership.

Nice to haves:

• Trilingual proficiency (English, Portuguese, and Spanish) or a strong desire to learn Spanish.

• Independent analytical skills using SQL or spreadsheets to measure team performance metrics.

• Experience managing external counsel and legal spend via structured reporting or platforms like Hubspot or specialized legal ops tools.

• A good sense of humor.

What you'll do

We're looking for a Graphic Designer. At Clara, we are building the future of B2B spend management in Latin America. In this role, you will be the creative bridge between our product and the market—translating complex features and workflows into visual communications that win customers and equip our sales team to close. This is a high-ownership role where you will drive campaign assets, build sales enablement materials, and leverage AI tools to ship faster and smarter.

• Design campaign assets for digital channels (paid, social, owned) tied to product launches, seasonal campaigns, and go-to-market initiatives.
• Build sales enablement materials—pitch decks, one-pagers, battle cards, and training kits—that give our sales team a competitive edge in the room.
• Translate product capabilities into visual narratives that resonate with finance leaders and business owners across LatAm.
• Use AI tools actively to scale your own output—not as a shortcut, but as a creative multiplier.
• Collaborate cross-functionally with Product Managers, marketers, and content creators to take briefs from concept to polished delivery within tight timelines.
• Maintain design templates and component libraries in Figma to keep production scalable across the team.

Who you are

“We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.”

Must haves

• 2+ years of design experience, with at least 1 year in a tech company or high-growth digital environment.
• A portfolio demonstrating high-impact campaign assets, B2B marketing materials, and sales decks where design served a clear business objective.
• Technical proficiency in Figma and working knowledge of Adobe Creative Suite.
• Experience or interest in AI tools to automate workflows and accelerate creative output (e.g., Midjourney, Firefly, or similar).
• Working proficiency in English and Spanish, with the ability to communicate effectively in a global team environment.
• Adaptability to fast-changing environments and the ability to distill complex fintech concepts into simple, on-brand visuals.
• Proven execution and the ability to manage multiple projects independently via Google Drive and Slack.

Nice to haves

• Motion design or video editing skills (After Effects, CapCut, or Premiere).
• Experience with B2B SaaS or Fintech marketing, understanding the specific needs of finance personas.
• Independent analytical skills using spreadsheets to understand how creative performance affects conversion metrics.
• A good sense of humor.

What you'll do

We're looking for a Growth Marketing Developer. This role sits at the intersection of web development and paid media performance. As our Growth Marketing Engineer, you will own the technical layer that connects our digital experiences to our advertising engine — from pixel-perfect landing pages to robust API integrations with Meta, Google, and LinkedIn.

Primary Responsibilities:

• Web & Frontend Development: Design, build, and maintain high-converting landing pages and campaign microsites, following best practices for performance and SEO. Customize front-end layers using HTML, CSS, and Javascript.

• Performance Engineering & Tracking: Architect and deploy tag management solutions (GTM) and conversion signals. Implement and audit tracking across web properties, including Meta Pixel, Google Ads tags, and LinkedIn Insight Tag.

• Data Connectivity & API Integrations: Build and maintain custom API integrations between internal systems, our Data Warehouse, and Hubspot to automate audience uploads and conversion signals.

• Data Transformation: Use SQL to source and transform data from our Data Warehouse, feeding it into marketing platforms and CRM workflows.

• AI-Driven Automation: Leverage AI tools and LLMs to rapidly build and deploy automation scripts. Use N8N to optimize media machine operations and automate manual tasks.

• Collaboration: Partner with Design and Paid Media teams to ship A/B tests, personalization experiments, and conversion-rate optimization (CRO) initiatives at speed.

Who you are

“We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.”

Must haves:

• 3+ years of experience in a technical role bridging web development and marketing technology (agency, startup, or in-house growth team).

• Working proficiency in English and the local language (Spanish or Portuguese).

• Frontend proficiency in HTML, CSS, and Javascript, with a focus on building fast, beautiful landing pages.

• MarTech expertise: Deep understanding of pixels, attribution, events, and audiences.

• Experience sourcing and transforming data with SQL.

• Proficiency in Google Tag Manager and managing data flows within a CRM (experience with Hubspot is a major plus).

• API-savvy: Experience connecting systems via REST APIs and reading technical documentation.

• AI-First Mindset: Proven interest in using AI tools to multiply output—writing, refactoring, and deploying scripts at high velocity.

• Adaptability to fast-changing environments and a resourceful, problem-solving approach.

Nice to haves:

• Experience with Marketing Mix Modeling (MMM) or media measurement frameworks.

• Familiarity with Databricks, n8n, or data pipeline tooling.

• Prior work in fintech, lending, or B2B SaaS growth environments.

• A good sense of humor.