ABOUT THE ROLE 

As a Field Marketing Manager, you will be the face of OLIPOP in your region, driving grassroots awareness and trial through local guerrilla marketing efforts, event activations, and in-store sampling programs. This role requires a dynamic, entrepreneurial mindset and strong leadership skills to supervise a team of Brand Ambassadors and execute high-impact marketing initiatives that connect national strategy with local execution. 

Location: Los Angeles, CA. Ability to travel within the LA Metro area as needed (up to 1–2 hours). Approximately 45 minutes from LAX International Airport. 

This role requires a strong local presence, with an average of 4 days per week committed to in-market activities in these regions. 

RESPONSIBILITIES 

Local Marketing & Sampling 

• Plan and execute guerrilla sampling programs to drive brand awareness and trial.
• Build relationships with local businesses, influencers, and event organizers to maximize impact.
• Adapt national marketing campaigns for local audiences. 

Event Activation & Sponsorships 

• Coordinate OLIPOP presence at major events (e.g., festivals, marathons, trade shows).
• Negotiate sponsorships and evaluate strategic fit for events—consider frequency, ROI, and unique consumer segments to ensure differentiation and maximize impact.
• Manage logistics: permits, staffing, product delivery, and on-site setup (including tents and equipment). 

Brand Ambassador Team Management 

• Recruit, train, and oversee part-time Brand Ambassadors.
• Ensure compliance with brand guidelines and sampling protocols.
• Track ambassador hours, performance, and KPIs. 

Cross-Functional Collaboration 

• Partner with Sales on account activations, blitzes, and merchandising.
• Work closely with Marketing to report on localized campaigns and consumer insights. 

Budget & Reporting 

• Track budgets for sampling and events; report on performance metrics.
• Identify creative opportunities to reach new consumer profiles. 

QUALIFICATIONS 

• 2–5 years in field and sales marketing, event marketing, and brand ambassador management (beverage experience preferred).
• Strong organizational skills; ability to manage multiple projects.
• Proven ability to work independently in a fast-paced, remote environment.
• Excellent interpersonal and communication skills.
• Proficiency in KPI tracking and reporting.
• Clean driving record; background check required for leased vehicle use.
• Creative and resourceful in identifying local marketing opportunities.
• Results-driven with a proactive, problem-solving mindset.
• Sales experience or mindset is a plus.  

Travel & Physical Requirements 

• Frequent travel within region; occasional overnight stays (approx. 6-8 nights/month).
• Comfortable working nights, weekends, and holidays for events.
• Ability to lift and transport event materials (up to 50 lbs). 

Driving Requirements 

• Must be comfortable driving a Sprinter van as part of the role.
• Prior experience driving larger vehicles (e.g., Sprinter vans, box trucks, or similar) strongly preferred.
• Valid driver’s license required

REPORTS TO: Director, Field Marketing 

COMPENSATION: $95,000-$120,000 base salary + bonus 

Please note, this position is for our New Store Opening at Westfield Topanga.

Identifying and solving problems is something that comes natural to you. You are organized, strategic and collaborative about getting to the best results with your team. We want people with their own opinions that are straight to the point, have an eye for style and are pro-active.  As Store Manager you will be responsible for achieving sales and service targets; maintaining best practices and identifying areas of improvements for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike.

What you will do:

• Lead and develop a professional store team to achieve company goals and incrementally improve individual objectives
• Collaborate with training teams to effectively to develop a gold standard team
• Establish weekly/monthly objectives for the team
• Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience
• Recruit qualified professional people and consistently raise the bar of your core team by networking in your market to source for top talent
• Own store P&L report and manage budgets (salary, expenses, inventory, etc.)
• Ensure that all merchandise is properly and attractively displayed as per visual guidelines
• Ensure all store standards and operations are to company standards
• Collaborate with store support departments to effectively utilize company resources
• Align with Human Resources on company policies, procedures and development planning for store team

Who you are:  

• Exceptional customer service/clienteling skills
• Minimum of 3 years' experience in a customer service management role
• Strong leadership skills, able to coach/motivate team
• Professional verbal and written communication skills
• Flexible work schedule, including nights, weekends, and holidays

 What you will get: 

• Competitive salary ($55,000 - $110,000) and bonus incentives
• A top-of-the-line training program, unique to the industry
• A clothing allowance for each new season and generous employee discount
• Opportunity to build a career with one of the fastest growing companies in fashion
• Opportunity to travel to other stores and abroad

 Who We Are

2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, HB Studios, and 2K SportsLab. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of 2K’s portfolio currently includes several AAA, sports and entertainment brands, including global powerhouse NBA®️ 2K,  renowned BioShock®️, Borderlands®️, Mafia, Sid Meier’s Civilization®️ and XCOM®️ brands; popular WWE®️ 2K and WWE®️ SuperCard franchises, TopSpin 2K25, as well as the critically and commercially acclaimed PGA TOUR®️ 2K.

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We encourage ALL applicants to explore our global positions, even if they don’t meet every requirement for the role.  If you're interested in the job and think you have what it takes to work at 2K, we encourage you to apply!

 What You Will Do

 2K Games is building a world-class data ecosystem to power real-time analytics, machine learning, and game intelligence across all our franchises. We are looking for a Senior Product Manager, Data Science to drive the vision, strategy, and execution of our data science strategies and products, partnering with game studios and analytics teams to enable enhanced player experiences.

This role requires a blend of strategic development, product management expertise, and technical understanding of data science and machine learning (ML) methodologies. The ideal candidate will seamlessly integrate data-driven strategies with player-centric goals, ensuring AI and analytics improve game design, live operations, and business intelligence.

Strategic Vision & Product Leadership

• Develop and implement the product strategy for 2K’s central data science platform, partnering with Data Scientists across our gaming business units to drive predictive analytics, player personalization, and real-time decision-making;
• Collaborate with the Director of Product, 2K Data to align the data engineering roadmap with customer objectives and player-centric outcomes;
• Define and prioritize a high-impact data science roadmap to lead a team of central data scientists in driving a variety of use cases such as player retention modeling, dynamic content generation, and real-time fraud detection. 

Data Science Platform Development

• Lead the development of reusable and extensible machine learning models, feature engineering pipelines, and ML-driven insights using tools like Databricks, MLflow, and SageMaker;
• Ensure data science initiatives integrate seamlessly with the real-time data infrastructure, supporting streaming analytics, AI-powered LiveOps, and dynamic matchmaking systems;
• Establish and maintain self-service tools that enable game teams to experiment with and deploy AI models independently;
• Support the build and enhancement of the central ML feature store;
• Monitor and optimize model performance in production environments, using MLOps standard methodologies;
• Implement governance frameworks to ensure AI models adhere responsibly to data privacy, security, and compliance standards (e.g., CCPA, GDPR). 

Cross-Functional Collaboration

• Work closely with data scientists across game studios and business units to understand their data science needs and to provide data-driven solutions at the pace they need them;
• Act as a strategic liaison between data scientists and product teams, ensuring model outputs are actionable, reliable, and aligned with business goals;
• Promote a culture of experimentation and rapid iteration, supporting game studios with A/B testing frameworks, predictive analytics, and personalization engines.
• Find opportunities to enhance game design and player engagement through advanced analytics and machine learning.

 What You Need

• 7+ years of experience in product management with a focus on data science, analytics, or ML-driven products
• 5+ years of experience in gaming, technology, or entertainment industries;
• Strong understanding of data science methodologies, such as predictive modeling, natural language processing, and computer vision;
• Experience with data science tools and platforms, such as Python, SQL, Databricks,TensorFlow, and R;
• Customer-focused mentality with focus on the Why and What without getting lost in the What and the How;
• Consistent track record of delivering data science products and features from ideation to production, with measurable business impact;
• Ability to translate complex data insights into clear product strategies and business opportunities;
• Knowledge of real-time analytics platforms, streaming data processing, and feature store management;
• Familiarity with data governance frameworks, model risk management, and MLOps standard processes preferred;
• Advanced degree or equivalent experience in Data Science, Machine Learning, Computer Science, or a related field preferred.

The pay range for this position in California at the start of employment is expected to be between $109,800 and $162,480 per Year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards and eligibility to participate in our 401(K) plan and Employee Stock Purchase Program. Regular, full-time employees are also eligible for a range of benefits at the Company, including: medical, dental, vision, and basic life insurance coverage; 14 paid holidays per calendar year; paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program; up to 10 paid sick days per calendar year; paid parental and compassionate leave; wellbeing programs for mental health and other wellness support; family planning support through Maven; commuter benefits; and reimbursements for fitness-related expenses.

As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts. 

#LI-Onsite

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

The Strategic Account Management organization is looking for a tenured customer-facing professional to manage relationships with some of Square’s largest sellers and grow our Restaurant Strategic Accounts program. This program establishes, retains, and grows Square’s most valuable and engaged single-brand sellers. 

You will work with business owners and c-level executives to find creative ways for Square’s first and third party ecosystem to solve their complex business needs across verticals and channels. You will enable sellers to grow with Square while serving as an upmarket seller advocate to product teams. 

The ideal candidate is a consistent over-performer on all key performance metrics in their current role. They engage customers and influence internal stakeholders through excellent storytelling, organization, and persistence. They are comfortable leveraging technical frameworks for product solutions and are strongly tuned into commerce trends. They consistently identify “mutual win” opportunities, while navigating complex projects and negotiations. They are driven by serving customers, can work independently, and thrive in ambiguous environments.    

You will: 

• Manage a book of 250 Strategic Food & Beverage Sellers
• Grow account-based revenue via use-case expansion opportunities, cross-sell opportunities, and customized seller onboarding experiences
• Serve as the voice of the upmarket seller with Product Teams
• Act as a consultant and partner to high value restaurant sellers to accomplish their goals
• Identify opportunities for technical Square solutions to address existing customer needs; project manage the execution of these technical solutions in collaboration with cross-functional teams
• Partner with Strategic Account Executives on high-growth deals 
• Negotiate pricing for use-case expansion and retention of your sellers  
• Provide white glove client service and troubleshooting to ensure resolution of seller issues 
• Inform operations and program design for this segment at scale 
• Conduct quarterly business reviews with various stakeholders 

You have: 

• 3+ years of relevant Account Management experience
• Experience Managing, retaining and growing a book of business
• Consistent over-performance on key sales or customer success metrics 
• Remarkable discovery skills with customers based in genuine curiosity about their business
• A technical solutioning framework, including the ability to conduct requirements gathering 
• Proven experience managing multiple projects internally with engineering, product and finance teams
• Contract and/or pricing negotiations experience with external senior stakeholders 
• Excellent written and verbal communication skills
• Creative and strategic problem solving capabilities, resolving issues and tackling opportunities with no playbook
• Restaurant experience and/or F&B Technology experience preferred 

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

We're looking for a strategic and operationally-minded Senior Manager, Off-Premise & Digital Operations to serve as a key owner for Sweetgreen's off-premise channel performance. This role spans our full off-premise portfolio (marketplace, catering, outpost, and native delivery) and sits inside our Operations Services function, the team that bridges restaurant operations and technology.

The ideal candidate is equally comfortable reading a channel P&L and building the capacity routing framework that determines which stores can absorb more off-premise volume and which ones can't. This role is a seat at the table where operational constraints and commercial decisions intersect, and we need someone who can hold that intersection with data, clarity, and credibility.

You'll serve as the senior strategic layer above our existing delivery operations and logistics functions, and as the primary cross-functional connector to Marketing, Technology, Finance, and Restaurant Operations. This is a high-visibility role with real decision-making authority across some of the fastest-moving parts of our business. This role is based in our Los Angeles Support Center.

Key Responsibilities:

Operational Routing & Capacity

• Build and own the store-level routing model for all off-premise volume, including the fleet-wide capacity zone framework (green / yellow / red) that drives store activation decisions, digital configurations like order capacity settings, and commercial decisions like promotional eligibility and co-marketing investment.
• Use the zone framework to make real-time and forward-looking decisions: which stores are activated for which channels, how volume is redirected away from constrained locations, and how different store formats are held to different performance thresholds.
• Serve as the primary off-premise strategy partner to our field operations leadership, aligning on market-level activation decisions, surfacing capacity constraints before they become problems, and translating fleet-wide routing logic into decisions that make sense at the market level.

3rd-Party Platform Management

• Own the operational side of the relationships with DoorDash, Uber Eats, EzCater, and others, including contract execution support, co-marketing investment input, operational SLAs, and platform uptime.
• Drive algorithm optimization across platforms: prioritize prep time, order accuracy, capacity configuration, on-time performance, and other operational levers in partnership with platform reps and our Technology & Marketing teams.
• Understand how each platform's ranking mechanics translate to real order volume for Sweetgreen and sequence improvement efforts accordingly.
• Ensure campaigns and promotional mechanics are matched to real store capacity before they go live. When they're not, you're the person who says so and owns the fix.

Native Delivery, Outpost & Catering

• Serve as the operational owner of the native delivery, outpost and catering channels, representing the needs of restaurant operators in how these channels are designed, configured, and scaled.
• Own delivery fulfillment end-to-end: partner selection, SLA management, order accuracy, on-time performance, and cost per delivery.
• Lead the technology roadmap for these channels, including evaluating and selecting platforms (order management systems, routing tools, tracking capabilities, fulfillment integrations) that improve fleet-wide operational performance. You're the person who defines what operators need from these tools and drives the business case for investment.

Reporting & Technology

• Own the off-premise performance reporting layer for field and executive audiences, covering channel-level P&L, on-time metrics, capacity utilization, and fulfillment performance. You define what the business can see and act on across all off-premise channels, and you're accountable for the accuracy and usefulness of that information.
• Partner with our Data and Platform teams to evolve existing reporting infrastructure, identifying gaps, noisy signals, and where cleaner measurement would change how decisions get made.
• Act as the product manager for off-premise operational tooling: write business requirements for engineering teams and vendors, prioritize based on operational impact, and own the feedback loop between field needs and technical delivery.

Qualifications

• 7+ years of experience in operations, strategy, channel management, or a related field
• Strong analytical foundation with a modern toolkit: you know how to build from first principles, and you're comfortable using AI to work faster and more effectively
• Strong project management skills with the ability to drive cross-functional initiatives across Marketing, Technology, Finance, and Field Operations
• Clear, confident communicator who can translate operational constraints into commercial framing and advocate effectively without direct org chart authority
• Experience in a high-growth consumer, tech, or startup environment where you owned a performance metric end-to-end is strongly preferred
• Familiarity with how marketplace or platform businesses work, including ranking mechanics, algorithm-driven demand, and the operational levers that affect visibility and conversion, is strongly preferred
• Direct experience with DoorDash, Uber Eats, EzCater, or similar platforms from the brand or operator side is a major plus, but not a requirement

What You'll Bring

• The ability to read store-level performance data (on-time rates, peak volume intervals, capacity configuration, format type) and translate it into routing decisions that hold up under scrutiny
• Digital channel P&L fluency: understanding net economics after marketplace fees, discounts, co-funding, and fulfillment costs across multiple channel types
• The cross-functional influence to push back on a campaign timeline or make the case for a system change without the org chart leverage to force either
• A mechanical understanding of how platform ranking algorithms work and which operational inputs move the needle on visibility and order rate
• Enough technical fluency to translate operational problems into system requirements, pressure-test proposed solutions, and engage engineering and product partners as a real counterpart
• Structured decision-making under ambiguity: knowing when to move with imperfect information and when to wait, and communicating that reasoning in a way that builds trust
• Intellectual curiosity and the ability to build frameworks in new problem spaces, especially where the playbook doesn't exist yet

ABOUT THE ROLE

We are looking for a Staff Product Manager, Digital Manga to lead strategy, vision, and roadmap development for our digital manga business. Reporting to the Director of Product Management, Flywheel & Ecosystem, you will oversee end-to-end product experiences across mobile, web, and cross-platform integrations with an eye towards supporting user growth and engagement within the platform. We are seeking someone experienced in digital media, and accomplished at building global, scalable products that blend content and commerce--and if you passion for manga that's even better!

This Product Manager plays an important role in shaping the future of how fans experience manga digitally at Crunchyroll. It will work at the intersection of content, technology, and fandom with one of the largest anime and manga communities in the world.

This is a hybrid position based in Los Angeles.

We work a hybrid schedule, in-office three days a week; Tuesday, Wednesday, and Thursday.

ABOUT THE TEAM

This is an exciting time to join Crunchyroll's Product Team. As we expand our global footprint, we're shaping the future of anime and manga fandom – across streaming, digital manga, e-commerce, events, and gaming. We are at the heart of building experiences that millions of passionate fans enjoy every day. We're on a mission to create anime-centered products that delight subscribers and bring fans closer to the stories, characters, and communities they love.

Our Digital Manga Product Management team is shaping the future of digital manga at Crunchyroll. In close partnership with our business and marketing teams, we guide the product roadmap that delivers a world-class digital manga reading experience to our passionate fan base.

IN THE ROLE

• Define the north star vision for the digital manga product within the broader streaming and fandom ecosystem.
• Develop the multi-year roadmap that integrates manga reading experiences, monetization models (subscription, microtransactions, bundles), cross-platform user journeys, and regional expansion.
• Collaborate closely with Engineering and development partners to turn a strong Product vision into reality by defining requirements, shaping scalable solutions, and delivering high-quality experiences that delight manga fans worldwide.
• Partner with executives and cross-functional leaders to align product strategy with business growth goals and fan engagement objectives.
• Collaborate with Product Management partners to create seamless discovery and crossover journeys between streaming, store, and manga products
• Partner with lifecycle marketing, CRM, and commerce to enable cross-sell, upsell, and retention campaigns.
• Define and track success metrics: engagement, retention, conversion, ARPU, opt-ins, etc.
• Continuously identify new growth opportunities through emerging technologies, user feedback, and competitive analysis.
• Lead Large, cross-functional initiatives.
• Possess a desire to move initiatives forward.

REQUIREMENTS

We get excited about candidates, like you, because…

• 7+ years of product management experience.
• Proven track record building and scaling consumer-facing digital products (media, publishing, e-commerce preferred).
• Strong understanding of monetization models (subscriptions, microtransactions, digital storefronts).
• Experience with global launches including localization, compliance, and regional user behavior differences.
• Background in cross-platform ecosystems (streaming, games, apps).
• Familiarity with structured data, personalization systems, or recommendations APIs.
• Strong data acumen with ability to design experiments and drive insight-driven strategy.

NICE TO HAVE

• Japanese language proficiency

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

#LifeAtCrunchyroll #LI-Hybrid

As a Senior Manager in Game Production at Riot, you’ll lead passionate cross-functional teams in crafting creative content and incredible experiences for players around the world. By encouraging teams to collaborate, you’ll drive development, smashing through obstacles and driving products into players’ hands. You’ll exceed expectations by helping concept, deliver, improve, and influence creative projects at every stage of production.

As a Senior Manager in Game Production you will lead cross-functional teams to deliver high-quality champion-focused experiences for League of Legends. This role sits within the Champions & Cosmetics space, driving large-scale initiatives across gameplay, character development, and cosmetic content. You will play a critical role in shaping the future of champion production, including overseeing complex character pipelines, scaling content systems, and helping continue delivering visual efforts on League of Legends. You will report to the Director, Game Production.

Responsibilities:

• Lead production across champion-centric development, including gameplay and cosmetic content (e.g. skins, store systems)
• Drive execution across large-scale, multi-discipline character asset pipelines (modeling, rigging, animation, etc.)
• Contribute to long-term strategy for champion production and pipeline scalability
• Manage complex dependencies across teams-of-teams, including global co-development partners
• Continuously improve team health by identifying opportunities to define and refine how we work as a team
• Manage and mentor a mix of individual contributors and managers
• Partner with art, design, and engineering leaders to define quality standards and execution expectations

Required Qualifications: 

• A minimum of 8 years of working in game development, with experience in the full game development life cycle 
• A minimum of 4 years of direct people management experience
• Experience working with character or asset production pipelines (e.g. champions, skins, or similar content)
• Familiarity with League of Legends or similar MOBA/live-service games
• Demonstrated ability to manage complex, multi-disciplinary production pipelines
• Strong systems thinking and problem-solving skills
• Ability to navigate ambiguity and drive alignment across teams

Desired Qualifications:

• Experience working with cross-functional teams to deliver AAA gameplay experiences
• Ability to disambiguate product vision into gameplay requirements and appropriately sized features and functionality
• Ability to manage change across teams, organizations and cultures

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security. 

We're looking for a sharp, positive, and motivated self-starter to join our Mid-Market Sales team in Los Angeles! As an Acquisitions Account Manager, you are the critical success driver for new Mid-Market clients on Reddit. Your mission is to rapidly onboard new accounts, establish a clear test & learn roadmap, drive campaign optimization, and achieve core client goals within the first six months. You will prove the value of the platform by ensuring our clients are set up to succeed on Reddit, and will ensure clients are in a rapid scaling mode before graduating them seamlessly to the Same Store Growth (SSG) Account Executive team.

Please note that this role is required to work in person from our Los Angeles office 1-2 days per week.

Key Responsibilities:

• Client Onboarding & Strategy: Lead the process of them activating on Reddit for the first time by supporting them with the Business Manager and initial campaign creation processes.
• Signal & Technical Foundations: Lead the signal and technical foundations to ensure all new advertisers have a strong implementation (pixel/CAPI/MMP/measurement)
• Performance Optimization & Goal Attainment: Proactively analyze campaign performance data, implement a continuous Test & Learn roadmap (e.g., A/B testing creative, audience segmentation), and provide data-backed recommendations to help clients beat their initial goals.
• Upsell & Revenue Scaling: Identify and secure scaling opportunities within the first two quarters by demonstrating clear ROI, leading to expanded budgets and seamless transition to the SSG team.
• Cross-Functional Collaboration: Collaborate closely with internal teams to ensure clients are onboarded to Reddit effectively by submitting tickets to troubleshoot issues, and improve their set up and performance.
• Graduation Readiness: Ensure all clients meet clearly defined Success Criteria and are positioned for high growth before formally transitioning them to the SSG Account Executive.
• Monitor and analyze client account performance: The ability to articulate complex data stories in simple language to customers via meetings, presentations and emails
• Organic and paid: Introduce and upskill new advertisers on Reddit Pro and Reddit’s organic best practices, and create a journey for them to run across organic and paid successfully 

What You'll Bring:

• 4-7 years of experience in a Client Success, Account Management, or Media Planning/Strategy role within digital advertising, social media, or performance marketing
• Strong analytical skills, excellent communication, high attention to detail, and an organised, methodical and proactive approach to working with a high volume of clients and internal teams
• Proficient in using data and working with Excel to provide insights, optimization recommendations and prove ROI
• Expertise in Test & Learn and Measurement Lift methodologies and creating structured learning agendas for clients 
• Solid understanding of customer marketing funnel and traditional marketing ecosystem
• Strong technical acumen to ensure signal foundations are determined and implemented
• Understanding of digital measurement, tracking fundamentals and mobile measurement partners
• Tenacious and proactive approach to working through product, process, and client challenges
• Demonstrated ability to cultivate strong relationships with external partners
• A passion for social media, insights, client success and partnerships

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

Please note, this position is for our New Store Opening at Westfield Topanga.

You are an independent professional, with a high level of responsibility and identifying and solving problems is something that comes naturally to you.  As an Assistant Store Manager, you will support the Store Manager to achieve sales and service targets; maintaining best practices and identifying areas of improvements for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike

What you will do: 

• Support Store Manager to lead and develop a professional store team to achieve company goals and incrementally improve individual objectives
• Collaborate with training teams to effectively to develop a gold standard team
• Establish weekly/monthly objectives for the team
• Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience
• Ensure that all merchandise is properly and attractively displayed as per visual guidelines
• Collaborate with store support departments to effectively utilize company resources
• Align with Human Resources on company policies, procedures and development planning for store team
• Performing other duties assigned by Store Manager

Who you are:

• Previous experience in management, sales, hospitality, and/or service
• Exceptional customer service/clienteling skills
• Strong leadership skills, able to coach/motivate team
• Professional verbal and written communication skills
• Flexible work schedule, including nights, weekends, and holidays

What you will get: 

• Competitive salary and monthly incentives 
• A top-of-the-line training program, unique to the industry
• A clothing allowance for each new season and generous employee discount
• Opportunity to build a career with one of the fastest growing companies in fashion
• Opportunity to travel to other stores and abroad

Salary Band: $28-$35/hour 

About Us

At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.

Add a Spark to the Ordinary…

As a General Manager at Blank Street, you’ll play a key role in bringing our brand to life in Los Angeles. You’ll launch and lead one of our first cafés, building a high-performing team, setting the standard for operations, and creating an exceptional customer experience every day. This role is about more than running a store—it’s about embedding Blank Street into the fabric of the community. You’ll inspire your team to serve with passion, care, and precision, ensuring every guest feels welcomed and every coffee is made with pride. We’re looking for a proven operator who thrives in fast-paced, high-growth environments and takes pride in delivering world-class hospitality. If you’re customer-focused, highly organized, and motivated to make a lasting impact, this is your opportunity to grow with us as we scale across LA.

Responsibilities

People

• Create a motivating and engaging culture for employees
• Consistently celebrate, train, coach and mentor your team
• Step in to cover scheduling gaps or time off in your locations
• Create and publish all schedules according to state and local labor laws
• Review and approve timecards and paid time off requests in a timely manner ensuring your team is paid accurately and on time
• Recruit super star talent in collaboration with the People Team
• Coordinate training and accreditation of all new hires
• Oversee and validate the quality of training being led by your Cafe Leads, providing feedback and coaching where needed
• Develop your teams in a timely manner, ensuring any performance issues are addressed quickly and fairly
• Work with HQ to manage change to ensure Blank Street is continuously evolving while minimizing disruption for your team
• Work to maintain the very best team engagement scores

Product

• Be a brand ambassador - have a thorough understanding of what makes Blank Street’s products unique and differentiated with the ability to communicate it to customers and teammates, inspiring them to fall in love with Blank Street
• Maintain food and beverage quality standards across your stores and ensure recipes are executed accurately and consistently by your team
• Accountable for all ordering, vendor relations, waste management, inventory counts and general compliance of our Inventory Management System at the neighborhood level
• Ensure your team has the inventory and equipment needed to meet demand by managing neighborhood level inventory
• Spend your week leading by example behind bar through customer service and production of technically excellent food and beverage products

Operational and Brand Excellence

• Achieve company standard scores and above via our operations auditing platform
• Ensure the safety, cleanliness and presentation of your locations in line with company policies including preparing stores for inclement weather, LTO or new menu launches
• Promote an environment that is set up for success and an “A” DOH Grade by solving any facilities, maintenance, and pest control issues quickly and efficiently across all locations

Neighborhood Performance

• Develop meaningful ties with neighboring businesses and people to help grow local brand loyalty
• Take ownership of your stores’ financial performance, finding areas for growth and inspire team to share the same vision across your neighborhood
• Uphold the company standard NPS scores, motivating your team to provide exceptional service
• Own celebrating positive customer feedback and investigating negative comments to ensure we are listening and adjusting where necessary
• Look for ways to continuously develop your leadership, training and coaching skills
• Stay current on company tools, processes and communication
• Assess where there are gaps in communication or processes that you can fill to improve neighborhood performance
• Collaborate with other General Managers across Blank Street to share best practices and build community
• Attend all trainings and department meetings designed to support your development or performance

Qualifications

• 4+ years of experience managing single-unit operations in high growth hospitality and/or retail brands
• Experience managing large hospitality teams
• Experience managing inventory and supply chain ordering
• Blank Street will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Blank Street is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating or rehabilitative evidence, or challenge the accuracy of the background check report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/.

Skills

• Passion for excellent customer service and hospitality
• Ability to perform under pressure and time constraints
• Excellent organizational skills
• Highly effective interpersonal and communication skills
• Ability to create workflows, systems and processes that support a dispersed team
• Excellent delegation and follow up skills
• Can use emotional intelligence and conflict resolution skills to create a welcoming workplace
• Capable of managing change
• Ability to develop different levels of staff on leadership, hospitality, product and service quality expectations
• Willingness to collaborate across departments and teams
• Ability to troubleshoot and problem solve, prioritizing around urgency

Attributes

• Hands on and highly action-oriented
• Deep knowledge and interest in specialty coffee, hospitality, restaurants or retail
• Positive, enthusiastic and results driven
• Passionate people leader and developer
• Interested in continuous personal growth

Benefits & Perks 

• $72,000-$80,000 annual salary
  • Blank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future.
• Bonus program
• 15 days of paid annual leave (on top of company-observed holidays and sick time) 
• Three health plan options, with full coverage available for two employee-only tiers.
• Commuter benefits 
• Parental leave
• Bereavement leave
• Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️
• Regular social outings with the team
• Free Blank Street swag

About Us

At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.

Add a Spark to the Ordinary…

As a General Manager at Blank Street, you’ll play a key role in bringing our brand to life in Los Angeles. You’ll launch and lead one of our first cafés, building a high-performing team, setting the standard for operations, and creating an exceptional customer experience every day. This role is about more than running a store—it’s about embedding Blank Street into the fabric of the community. You’ll inspire your team to serve with passion, care, and precision, ensuring every guest feels welcomed and every coffee is made with pride. We’re looking for a proven operator who thrives in fast-paced, high-growth environments and takes pride in delivering world-class hospitality. If you’re customer-focused, highly organized, and motivated to make a lasting impact, this is your opportunity to grow with us as we scale across LA.

Responsibilities

People

• Create a motivating and engaging culture for employees
• Consistently celebrate, train, coach and mentor your team
• Step in to cover scheduling gaps or time off in your locations
• Create and publish all schedules according to state and local labor laws
• Review and approve timecards and paid time off requests in a timely manner ensuring your team is paid accurately and on time
• Recruit super star talent in collaboration with the People Team
• Coordinate training and accreditation of all new hires
• Oversee and validate the quality of training being led by your Cafe Leads, providing feedback and coaching where needed
• Develop your teams in a timely manner, ensuring any performance issues are addressed quickly and fairly
• Work with HQ to manage change to ensure Blank Street is continuously evolving while minimizing disruption for your team
• Work to maintain the very best team engagement scores

Product

• Be a brand ambassador - have a thorough understanding of what makes Blank Street’s products unique and differentiated with the ability to communicate it to customers and teammates, inspiring them to fall in love with Blank Street
• Maintain food and beverage quality standards across your stores and ensure recipes are executed accurately and consistently by your team
• Accountable for all ordering, vendor relations, waste management, inventory counts and general compliance of our Inventory Management System at the neighborhood level
• Ensure your team has the inventory and equipment needed to meet demand by managing neighborhood level inventory
• Spend your week leading by example behind bar through customer service and production of technically excellent food and beverage products

Operational and Brand Excellence

• Achieve company standard scores and above via our operations auditing platform
• Ensure the safety, cleanliness and presentation of your locations in line with company policies including preparing stores for inclement weather, LTO or new menu launches
• Promote an environment that is set up for success and an “A” DOH Grade by solving any facilities, maintenance, and pest control issues quickly and efficiently across all locations

Neighborhood Performance

• Develop meaningful ties with neighboring businesses and people to help grow local brand loyalty
• Take ownership of your stores’ financial performance, finding areas for growth and inspire team to share the same vision across your neighborhood
• Uphold the company standard NPS scores, motivating your team to provide exceptional service
• Own celebrating positive customer feedback and investigating negative comments to ensure we are listening and adjusting where necessary
• Look for ways to continuously develop your leadership, training and coaching skills
• Stay current on company tools, processes and communication
• Assess where there are gaps in communication or processes that you can fill to improve neighborhood performance
• Collaborate with other General Managers across Blank Street to share best practices and build community
• Attend all trainings and department meetings designed to support your development or performance

Qualifications

• 4+ years of experience managing single-unit operations in high growth hospitality and/or retail brands
• Experience managing large hospitality teams
• Experience managing inventory and supply chain ordering
• Blank Street will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Blank Street is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating or rehabilitative evidence, or challenge the accuracy of the background check report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/

Skills

• Passion for excellent customer service and hospitality
• Ability to perform under pressure and time constraints
• Excellent organizational skills
• Highly effective interpersonal and communication skills
• Ability to create workflows, systems and processes that support a dispersed team
• Excellent delegation and follow up skills
• Can use emotional intelligence and conflict resolution skills to create a welcoming workplace
• Capable of managing change
• Ability to develop different levels of staff on leadership, hospitality, product and service quality expectations
• Willingness to collaborate across departments and teams
• Ability to troubleshoot and problem solve, prioritizing around urgency

Attributes

• Hands on and highly action-oriented
• Deep knowledge and interest in specialty coffee, hospitality, restaurants or retail
• Positive, enthusiastic and results driven
• Passionate people leader and developer
• Interested in continuous personal growth

Benefits & Perks 

• $72,000-$80,000 annual salary
  • Blank Street, in good faith, believes that the posted salary range is accurate for this role in Los Angeles at the time of posting. Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future.
• 15 days of paid annual leave (on top of company-observed holidays and sick time) 
• Three health plan options, with full coverage available for two employee-only tiers.
• Commuter benefits 
• Parental leave
• Bereavement leave
• Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️
• Regular social outings with the team
• Free Blank Street swag

OVERVIEW

Los Angeles continues to be a key growth market for ALO, and as we expand our presence across the region, we’re excited to grow our team. With new opportunities emerging and continued investment in the LA market, we’re looking for talented, driven individuals to join us in the following roles. 

We are hiring: 

• Assistant Store Manager – Sales & Service 
• Assistant Store Manager – Operations & Visual 

Both roles are critical members of the store leadership team, partnering closely with the Store Manager to bring ALO’s business strategy, premium guest experience and operational excellence to life. 

The Opportunity 

As an Assistant Store Manager at ALO, you will be accountable for driving performance, elevating talent and ensuring our store operates at the highest standard. While each role has a distinct focus, both leaders are united by one north star, delivering an exceptional guest experience in a premium, high-energy environment. 

Assistant Store Manager – Sales & Service 

The Sales & Service Manager is a member of the store leadership team who deals with ALO’s business and guest experience strategy to life in store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

You will: 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 
•  

Assistant Store Manager – Operations & Visual 

This leader brings ALO’s operational and visual standards to life. Your focus is inventory integrity, visual merchandising execution, operational discipline and store readiness. 

You will: 

• Oversee and support execution of key operational and visual processes 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Supports a safe work environment and efficient operation  

Experience Qualifications (both opportunities)

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of the store
• Aligns with and embodies ALO’s Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Assistant Store Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

Just Some Of The Perks 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Assistant Store Manager base pay ranges from $29.00 - $37.00/ hour. Please also note, Assistant Store Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

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OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO’s Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Associate base pay ranges from $18.00 - $20.00/ hour in Los Angeles, CA. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

#LI-JJ1

#LI-2

#li-onsite

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO's Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Associate base pay ranges from $18.00- $20.00/ hour in Los Angeles, CA. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Welllness.

#LI-JJ1

#LI-2

#li-onsite

OVERVIEW

The Operations Lead is critical in the store leadership team and is responsible for driving and coaching to profitability and efficiency. The Operations Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Operations Leader 

• Lead & execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps 
• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management 
• Champion strong visual standards for the sales floor 
• Support a safe work environment and efficient operation through strong stockroom standards and processes 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Operations Associates; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner 

• Collaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC) 

Operations Lead Qualifications: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies Alo’s guiding principles
• Job Level: Associate

The Lead role is full-time and requires 32 - 40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Lead base pay ranges from $22.00- $26.00/ hour in Los Angeles, CA. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness. 

#LI-JJ1

#LI-3

#li-onsite

OVERVIEW

The Operations and Visual Manager is a critical member of the store leadership team accountable for bringing ALO’s operational and visual strategy to life in the store. This individual is passionate about inventory management, labor planning and scheduling, and visual execution – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations & Visual Leader 

• Oversee and support execution of key operational and visual processes 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Supports a safe work environment and efficient operation  

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Operations and Visual team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching, development of talent, and elevating KPI or results driven communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General/Store Manager 

Flow Experience Leader 

• Oversees the execution of Flow experience deliverables while protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI’s
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Operations & Visual Manager Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Aligns with and embodies ALO’s Guiding Principles
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Operations & Visual Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Assistant Store Manager base pay ranges from $33.00 - $36.00/ hr. Please also note, Assistant Store Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

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OVERVIEW

The Sales & Service Lead is integral to the elevating the guest experience at ALO.  They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. 

RESPONSIBILITIES

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching 
• Continue to build the client relationship daily with our customers 
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities 
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

QUALIFICATIONS: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s Guiding Principles 
• Job Level: Associate

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Lead base pay ranges from $22.00- $26.00/ hour in Los Angeles, CA. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

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OBJECTIVE

The Store Manager is a true business owner for their store. They are responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team.

Business Leader 

• Develop and execute the store’s retail strategies
• Local market knowledge of clientele base and brand competitors
• Aware of business trends that relate to the success of the store
• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals  

People Leader 

• Ensure that the store team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Develops an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching  
• Conducts talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction
• Establish internal & external pipeline through succession planning and recruitment strategy 

Operations Leader 

• Oversee Sales & Service, Operations, and Visual Managers to ensure execution of all key strategies
• Oversee and support execution of key operational and visual guidelines  
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support a safe work environment and efficient operation  
• Develop schedules that deliver business results while maintaining labor effectively 

Flow Experience Leader 

• Collaborate with cross-functional business partners to support organizational goals 
• Is an ALO ambassador and creates a culture that aligns with our mission
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
• Create and implement effective communication strategies throughout store to achieve goals and KPI’s 

Store Manager Qualifications 

• 5+ years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Highly Motivated by driving business in a fast-paced, innovative environment
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies ALO’s Guiding Principles
• Business owner mindset with an entrepreneurial spirit  
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

 Store Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).   

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Store Manager base pay ranges from $85,000.00 - $110,000.00/ year. Please also note, Store Managers are eligible to participate in the Company’s Monthly Store Incentive which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

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OBJECTIVE

The Store Manager is a true business owner for their store. They are responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team.

Business Leader 

• Develop and execute the store’s retail strategies
• Local market knowledge of clientele base and brand competitors
• Aware of business trends that relate to the success of the store
• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals  

People Leader 

• Ensure that the store team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Develops an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching  
• Conducts talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction
• Establish internal & external pipeline through succession planning and recruitment strategy 

Operations Leader 

• Oversee Sales & Service, Operations, and Visual Managers to ensure execution of all key strategies
• Oversee and support execution of key operational and visual guidelines  
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support a safe work environment and efficient operation  
• Develop schedules that deliver business results while maintaining labor effectively 

Flow Experience Leader 

• Collaborate with cross-functional business partners to support organizational goals 
• Is an ALO ambassador and creates a culture that aligns with our mission
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
• Create and implement effective communication strategies throughout store to achieve goals and KPI’s 

Store Manager Qualifications 

• 5+ years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Highly Motivated by driving business in a fast-paced, innovative environment
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies ALO’s Guiding Principles
• Business owner mindset with an entrepreneurial spirit  
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

 Store Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).   

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous ALO employee discount and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Store Manager base pay ranges from $75,000.00 - $110,000.00/ year. Please also note, Store Managers are eligible to participate in the Company’s Monthly Store Incentive which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, ALO Wellness Club.

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Role Objective: 

The Visual Manager is a member of the store leadership team who deals with ALO’s visual and product strategy to life in the store. This individual is passionate about planning, product knowledge, analyzing reporting and visual execution – all with a lens on driving efficient and effective visual merchandising. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Visual Leader 

• Oversee and support execution of key operational and visual processes 
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Lead strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and partnership of General/Store Manager  
• Effectively plans Visual floor changes through payroll management and adapting visual support to the needs of the business.
• Own visual direction from planning through executing to meeting company expectations, budgets, timeline
• Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General/Store Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Visual team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy 

Flow Experience Leader 

• Oversees the execution of deliverables on sales floor, achieving KPI’s, while protecting operational efficiency and visual sets
• Collaborates and implements General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve visual and sales floor KPI’s
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Visual Manager Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Aligns with and embodies ALO’s Guiding Principles
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Visual Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Visual Manager base pay ranges from $36.06 - $40.87/ hr. Please also note, Visual Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, ALO Wellness Club. 

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We're looking for a sharp, positive, and motivated self-starter to join our Mid-Market Sales team in Los Angeles! As an Acquisitions Account Manager, you are the critical success driver for new Mid-Market clients on Reddit. Your mission is to rapidly onboard new accounts, establish a clear test & learn roadmap, drive campaign optimization, and achieve core client goals within the first six months. You will prove the value of the platform by ensuring our clients are set up to succeed on Reddit, and will ensure clients are in a rapid scaling mode before graduating them seamlessly to the Same Store Growth (SSG) Account Executive team.

Please note that this role is required to work in person from our Los Angeles office 1-2 days per week.

Key Responsibilities:

• Client Onboarding & Strategy: Lead the process of them activating on Reddit for the first time by supporting them with the Business Manager and initial campaign creation processes.
• Signal & Technical Foundations: Lead the signal and technical foundations to ensure all new advertisers have a strong implementation (pixel/CAPI/MMP/measurement)
• Performance Optimization & Goal Attainment: Proactively analyze campaign performance data, implement a continuous Test & Learn roadmap (e.g., A/B testing creative, audience segmentation), and provide data-backed recommendations to help clients beat their initial goals.
• Upsell & Revenue Scaling: Identify and secure scaling opportunities within the first two quarters by demonstrating clear ROI, leading to expanded budgets and seamless transition to the SSG team.
• Cross-Functional Collaboration: Collaborate closely with internal teams to ensure clients are onboarded to Reddit effectively by submitting tickets to troubleshoot issues, and improve their set up and performance.
• Graduation Readiness: Ensure all clients meet clearly defined Success Criteria and are positioned for high growth before formally transitioning them to the SSG Account Executive.
• Monitor and analyze client account performance: The ability to articulate complex data stories in simple language to customers via meetings, presentations and emails
• Organic and paid: Introduce and upskill new advertisers on Reddit Pro and Reddit’s organic best practices, and create a journey for them to run across organic and paid successfully 

What You'll Bring:

• 4-7 years of experience in a Client Success, Account Management, or Media Planning/Strategy role within digital advertising, social media, or performance marketing
• Strong analytical skills, excellent communication, high attention to detail, and an organized, methodical and proactive approach to working with a high volume of clients and internal teams
• Proficient in using data and working with Excel to provide insights, optimization recommendations and prove ROI
• Expertise in Test & Learn and Measurement Lift methodologies and creating structured learning agendas for clients 
• Solid understanding of customer marketing funnel and traditional marketing ecosystem
• Strong technical acumen to ensure signal foundations are determined and implemented
• Understanding of digital measurement, tracking fundamentals and mobile measurement partners
• Tenacious and proactive approach to working through product, process, and client challenges
• Demonstrated ability to cultivate strong relationships with external partners
• A passion for social media, insights, client success and partnerships

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

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The Role 

You will be responsible for defining and implementing procurement strategies for K2 Space’s Electrical Supply Chain. You will be the subject matter expert in supply chain best practices for hardware in your domain, building a world-class supply chain that drives a competitive advantage, taking ownership to ensure success on program build targets, and coaching team members to operate at the same high standards. Key skills will include having a deep understanding of the market and capabilities that are available to use in manufacturing, technical procurement of electrical hardware, and end-to-end Bill of Material (BOM) management for owned assemblies. You will work closely with our internal teams and external partners to deliver hardware that meets cost, schedule, and quality targets in support of our company critical missions.  

Responsibilities 

• Define company-wide strategy for how hardware in electrical commodities is sourced including sensors, PCBs, PCBAs, harness assemblies, connectors, wire, integrated circuits, and SMD components 
• Lead cradle-to-grave supplier management, including identifying capabilities within the supply base, onboarding vendors to add capacity or capabilities, quoting and placing orders, working with engineering and quality teams to resolve issues, and tracking build milestones until hardware hits the dock 
• Drive negotiations on contracts with key suppliers to meet cost, schedule, and quality targets 
• Create robust supplier scorecards and metrics to ensure consistent supplier performance and quality is maintained across the electrical supply chain 
• Develop strong partnerships with internal stakeholders ensuring consistent alignment on expectations and procurement strategies to meet critical mission needs 
• Execute and maintain highly-quality purchasing transactions by issuing purchase orders and managing open orders with materials requirement planning to ensure accuracy and completeness 
• Establish strategic relationships with key manufacturing companies and distributors to ensure strong alignment to industry and commodity trends  

Qualifications 

• 8+ years of experience in supply chain management or engineering in the aerospace industry 
• 3+ years of experience with electrical schematics and working with electromechanical systems (harnesses, avionic boxes) 
• 3+ years managing Bill of Materials for electrical assemblies 
• Experience managing electrical suppliers in a fast-paced environment 
• Strong understanding of inventory management and how to store electrical hardware 
• Ability to collaborate in a cross-functional environment with engineering, production, and finance  
• Ability to travel up to 25% of the time 
• Must be able to lift and carry parts or equipment up to 25 lbs. unassisted 

Nice to Have 

• Bachelor’s degree in supply chain, finance, electrical engineering, aerospace engineering, or mathematics 
• Experience in procuring additional commodities: SMD components, guidance and navigation hardware, solar array materials 
• Experience in a new product introduction environment 
• Experience reading and interpreting technical engineering drawings  

Compensation and Benefits: 

• Base salary range for this role is $140,000 - $175,000 + equity in the company 
• Salary will be based on several factors including, but not limited to: knowledge and skills, education, and experience level 
• Comprehensive benefits package including paid time off, medical/dental/vision coverage, life insurance, paid parental leave, and many other perks 

ABOUT THE ROLE

As a Peloton Store Manager, you lead sales, operations, and customer experience for your location. Reporting to the District Manager, you lead a performance-driven team where your success is measured by store sales, KPI performance, and payroll management. 

YOUR DAILY IMPACT AT PELOTON

• Own and drive store performance to achieve and exceed sales targets through hands-on leadership
• Drive sales discipline and pipeline health by leveraging CRM tools (Salesforce) to manage leads, ensure timely follow-ups, and convert prospects Members
• Develop and execute sales strategies tailored for retail spaces. Drive performance by engaging customers with compelling, consultative sales techniques
• Demonstrate best-in-class customer interactions and close sales on the floor
• Use financial insights to drive profitability and strategic decision-making
• Build local awareness through grassroots marketing, pop-up activations, local partnerships, and experiential retail strategies
• Recruit, train, and develop a results-driven team that thrives in high-energy selling environments
• Manage store operations, payroll and scheduling guidelines, and visual merchandising standards
• Ensure seamless execution of company policies and procedures while maintaining an inviting, premium store atmosphere

YOU BRING TO PELOTON

• 2+ years of retail management experience
• 2+ years of sales or sales leadership experience
• Familiarity with CRM systems and customer outreach tools
• Proven ability to drive sales, exceed targets, and create high-conversion customer experiences
• Strong leadership abilities with a passion for coaching, team development, and performance management
• Strong communication skills with an ability to build relationships and inspire action
• A genuine passion for health, wellness, and technology, with the ability to inspire a customer-first culture

Physical Requirements

This is primarily an active position, involving long periods of standing and walking in the store, as well as bending and lifting items weighing 50 lbs or more. Additionally, this position involves the ability to demonstrate Peloton products and engage with customers to physically trial the in store experience. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Our base salary is just one component of Peloton’s competitive total rewards strategy, which also includes eligibility to earn incentive compensation according to applicable criteria, an Employee Stock Purchase Plan, and other region-specific health and welfare benefits.

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

The Enterprise Seller Onboarding team partners directly with Square’s largest and most complex sellers to ensure they fully realize the value of Square’s products and services. As an Enterprise Seller Onboarding (ESO) Technical Project Manager, you will lead the technical onboarding and activation of new enterprise and strategic merchants, delivering a seamless, scalable, and high-quality onboarding experience. 

In this role, you will engage pre-sale to support discovery, solution validation, and the positioning of Square’s professional services offerings. You will work cross-functionally with Sales, Account Management, Product, Engineering, and Customer Success to design and implement complex Square deployments. You’ll have a strong ability to discuss API/SDK product capabilities and the technical background to evaluate and discuss third party partner integrations. This role is pivotal to Square’s upmarket growth strategy and to shaping the enterprise seller experience from initial solution design through activation.

A successful ESO Project Manager will:

1. Deliver a remarkable onboarding and training experience that drives adoption and long-term seller success.
2. Partner with Account Executives and Account Managers during pre-sale and onboarding to scope projects, validate proposed solutions, and support professional services positioning.
3. Serve as a bridge between enterprise sellers and Product teams, ensuring seller needs meaningfully inform Square’s product roadmap.
4. Function as the technical liaison between sellers, their technical teams and functions, and internal technical stakeholders like Solutions Engineering, Partner Engineering, Product, Engineering, etc. 

You Will

• Engage with sellers pre-sale to support discovery, scoping, planning, and solution validation.
• Advise on and document Square’s first-party product capabilities (including the Square developer platform and its public APIs) and limitations to ensure clear, accurate expectations are set with prospective sellers.
• Own and manage multiple complex onboarding projects concurrently, balancing competing priorities, timelines, and resource constraints.
• Build strong cross-functional partnerships with Sales & Account Management, Customer Success, Solutions Engineering, Partner Engineering, Product, Marketing, and Engineering teams.
• Collaborate effectively with technical partners and clearly communicate technical requirements to both technical and non-technical stakeholders.
• Evaluate third-party partner integrations (POS peripherals, ERP systems, loyalty platforms, eCommerce, etc.) for compatibility and feasibility with Square's platform.
• Proactively identify and manage risk throughout the onboarding lifecycle, ensuring consistent stakeholder communication and successful outcomes.
• Support data entry and data migration activities as part of the onboarding process for select sellers.
• Maintain deep expertise in Square’s first-party products and developer platform and ecosystem, providing guidance on technical and product capabilities to optimize the seller experience.
• Act as a liaison between enterprise sellers and Product teams, translating complex requirements into actionable feature requests and roadmap input.
• Triage and drive resolution of technical issues during onboarding, partnering with internal stakeholders to unblock sellers.
• Demonstrate professionalism, collaboration, and strong executive presence while working under deadlines with internal and external stakeholders.

You Have

• 6+ years of experience in a customer-facing role and 4+ years of experience in project management, implementation, or onboarding roles.
• Experience working with RESTful APIs, webhooks, OAuth, and/or SDK integrations in a professional capacity.
• Ability to understand and reason about system architectures, third-party integrations, and multi-system data flows.
• Ability to understand developer documentation, API references, and technical project tracking tools.
• Proven ability to manage multiple complex projects simultaneously across competing priorities, timelines, and resources.
• Strong ability to distill complex enterprise requirements into tailored solutions and communicate technical concepts clearly and concisely.
• Working knowledge of project management methodologies, tools, and best practices.
• Experience in the POS, payments, or broader technology industry.

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. 

About Blank Street:

At Blank Street, we're on a mission to become the defining food and beverage brand of our generation, built on a matcha forward menu done obsessively right, a design aesthetic people stop to photograph, and a high-volume format that never cuts corners on quality or hospitality. What began as a handful of carts in NYC is now 100+ locations with a cult following across New York, DC, Boston, and London, and we're just getting started. We're building the team that will define Blank Street in LA. If you want to be part of something people are genuinely obsessed with, keep reading.

Add a Spark to the Ordinary…

Shift Leads at Blank Street don't just run shifts, they set the standard. You're the heartbeat of the store: keeping the floor moving, holding the bar high, and making sure the team shows up as the best version of themselves every single shift. The details are the whole point — the drink that's made exactly right, the customer who leaves happier than they came in, the shift that runs like clockwork.

We’re opening in LA for the first time, and the Shift Lead role carries real weight. We expect our Shift Leads to care deeply equally for our customers and their team. We celebrate wins together, whether it’s beautiful latte art or a meaningful customer interaction. Shift Leads set the tone, building pride, energy, and a strong sense of camaraderie across the team. You're not inheriting a culture, you're building it. How this team operates, how this store feels, and how Blank Street lands in a brand new city starts with you.

Who We're Looking For

• A strong people leader — you coach in the moment, give clear direction, bring out the best in people, and love being a part of their growth
• Friendly and passionate about hospitality — you’re always leading by example to make a customer’s day
• Detail obsessed —you hold a high bar for product quality, cleanliness, and organization, and ensure standards are met consistently across your team
• Operationally minded — you act with intent, purpose, and ownership to keep shifts running smoothly, efficiently, and on rhythm
• Adaptable and solutions-oriented — you stay calm under pressure and flex as things change in a fast-paced environment
• Passionate about coffee and/or matcha — you lead by example and share that enthusiasm with your team
• Inclusive team builder — you foster a positive, respectful environment and know how to bring different personalities together

What You'll Own

• Lead the shift with clarity and confidence directing, coaching, and supporting the team while owning the floor
• Train new team members alongside your General Manager and the Training Team
• Continue to train others as we evolve to ensure we are achieving our standards across product quality, safety, and hospitality
• Delight our customers with consistent, welcoming and engaging hospitality, taking the opportunity to turn every customer into a regular
• Step in to handle customer or team issues in a calm, positive, and solutions-oriented way
• Maintain a clean and organized environment upholding both Local Department of Health and Blank Street standards at all times
• Be an integral part of our world class team using the best equipment, coffee, and matcha in the industry
• Partner with our Operations and Marketing teams for events and promotions to expand our brand to new customers
• Set your team up for success by mastering different company procedures such as cash handling, inventory, waste tracking, and opening and closing processes.

Additional Information:

• Operating Hours: Monday–Thursday, 7:00 AM–7:00 PM; Friday–Sunday, 7:00 AM–8:00 PM, with flexibility required as hours may adjust based on business needs.
• Training: Shift Leads will participate in a required training program in NYC from May 15–May 21. We’re excited to bring the team together for this experience, and all travel, lodging, and meal expenses will be covered by Blank Street.

Requirements

• 2+ years’ experience in a customer service leadership position, preferably in hospitality or coffee
• 18+ years of age
• Able to lift 25+ lbs, and to stand for long periods of time
• Availability that meets the needs of our cafes
  • Full Time: 30-40 hours per week, 4-5 days per week and must be able to work 2 peak days (peak days: Friday, Saturday, Sunday)
  • Weekend and holiday availability preferred
• You must be authorized to work in the US: upon acceptance of a job offer and completion of the Form I-9 with acceptable documents, Blank Street will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. (a process known as ”E-Verify”
• Blank Street will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Blank Street is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating or rehabilitative evidence, or challenge the accuracy of the background check report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/.

Benefits & Perks 

• $24.00/hour plus tips
• A comprehensive Barista accreditation and training program
• Clear pathways for career growth and development with opportunities to step into leadership roles
• Tenure based paid time off
• Commuter benefits
• Sick time
• 1.5x pay on select holidays
• Complimentary coffee and treats on shift
• Free Blank Street swag

This application is for Clinic-specific role Aesthetic Registered Nurse (RN). Please utilize this if you are interested in working with Skin Laundry, but do not see a role open right now that matches what you are looking for. We are growing and always looking for great talent!

Location: Los Angeles, CA Clinics 

Compensation: $55/hr guaranteed rate | $28/hr base rate + tips and commission

Schedule/Availability: Clinic Operating Hours, including mall holiday extended hours and weekend availability (*subject to change).

Ability to commute/cover other clinics: Reliably commute to home clinic location & periodically travel to other clinics to provide coverage as needed. 

Physical Requirements: This role requires long periods of Sitting & standing. Individuals are required to lift and move inventory and other clinic assets. 

Job Summary 

As part of the clinic team the Aesthetic Registered Nurse is a medical skincare professional who partners with their clinic team to provide clients’ excellence services with advanced medical-grade technologies and skin care product recommendations on their customized skin care journey. While other companies also specialize in injectables, hair removal and tattoo removal, we specialize in one thing - facials.  Helping develop effective routines and customized plans for clients with compassion and high-energy. RN’s should be ready to join a hard-working & high volume medical-grade skin care clinic. 

Reports To: Clinic Manager 

Qualifications

Required education: 

Associate 

Required experience: 

Registered Nurse (RN): 1 year 

Required license or certification: 

Registered Nurse (RN) 

Current State Nursing License 

BLS 

• 2 years of experience in Skin Care/Aesthetics or customer service preferred.
• Current RN State License. Basic Life Support Certification is required through the American Heart Association
• Clinically competent, professional, compassionate, functions well with the team, and able to provide safe and therapeutic services.
• Polished, natural, and professional.
• Customer service is our #1 priority, must have exceptional communication skills be capable of problem-solving.
• Must have an outgoing personality yet calming presence, making clients comfortable.
• Attentive, able to listen and read customers to ensure high Skin Laundry standards are always met.
• Attention to detail in following company protocol and goal oriented.
• Must prioritize client safety and customer service and be able to make clinical decisions, knowing when to ask for assistance.
• Able to work weekends (40 hours per week) 

Responsibilities Include:  

Creating Curated Client Experiences 

-Present & promote customized no-downtime laser facials best suited for current and perspective clients’ personal skincare needs and are safe and effective for all skin types. 

-Discuss the importance of the skin care protocols created by the medical team. 

-Celebrate the success of the results our clients seeing. 

 Supporting Store Operations Success 

-Support clinic success by improving efficiency and accuracy amongst all processes and procedures within the business 

-Assists with orientation, training, coaching, and developing staff members to understand and execute operational expectations 

-Establishes adequate staff to ensure timely patient visits 

-Strong communication skills, ability to multitask, and comfortability with computer/store systems 

-Establishes and maintains effective client retention processes  

Enhancing Skin Laundry Culture  

-Partner with clinic team to provide people-oriented, enjoyable & comfortable workplace of belonging. 

-Respect and support all team members individuality & provide an inclusive environment 

-Understand opportunities and support the team to meet personal & clinic goals. 

-Maintains organizational relationships   

5 ways we give back to YOU 

We are committed to your growth

You are our priority. Skin Laundry has a team of individuals who are responsible for building out a roadmap that makes your success and development guaranteed - as long as you are willing to put in the work. 

Work/Life Balance

We believe that all our team members should be cared for as a HUMAN first and foremost. We have an extensive Holiday Policy and are working relentlessly to release new initiatives that support your mental health in and out of work.

You will be led, not managed

The days of being managed are over. We believe that success comes from working alongside a People Leader who is there to support and uplift - not criticize and over-look. 

Speak Up Culture

Let’s face it - suffering in silence should no longer be the norm. At Skin Laundry your voice is not only heard, but VITAL to the health of the organization. You have a safe space to speak up, give feedback, and share your needs. 

We don’t hire jerks

It’s as simple as that. We are a group of humble, kind, and self-aware individuals - there is no room for bullying, gossip, racism, or any other kind of discrimination or intolerance here. 

We love hearing from anyone who is enthusiastic about transforming the skin care & beauty industry. Not sure you meet all the qualifications? Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply   

This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice. 

This application is for the clinic-specific role of Clinic Manager (CM). Please utilize this if you are interested in working with Skin Laundry, but do not see a role open right now that matches what you are looking for. We are growing and always looking for great talent!

Location:  Los Angeles Clinics

Job Type: Full-time 

Overall CM Compensation Package: $70,000 - $90,000 + Bonus Opportunity (This is what you can expect to be paid in this role. The range considers factors such as years of relative experience, Skin Laundry tenure, cost of living/geographical area and clinic volume.)

Schedule/Availability: Clinic Operating Hours (as posted on website *subject to change) including mall holiday extended hours and weekend availability. 

Ability to commute/cover other clinics: Reliably commute to home clinic location & periodically travel to other clinics to provide coverage as needed. 

Physical Requirements & Environmental Conditions: 

• This work is performed in a retail environment and requires the ability to walk short distances and stand for long periods of time.
• Must have the ability to lift and carry inventory and move clinic equipment. Regularly required to reach, crouch, kneel, bend, twist, push, pull, and carry up to 25lbs.
• Frequently talking and listening to clients in person and on phone. 
• Requires the ability to operate standard office equipment such as phones, keyboards, computers, and touch screen devices. 
• Specific vision abilities required by this job include close vision, depth perception, color vision, and ability to adjust focus. 

____________________________________________________________________________________   

About This Exciting Role: 

Skin Laundry is growing & glowing! We have multiple new clinics opening across the US! We're looking for laser focused Clinic Managers to lead our sales strategies and day-to-day management of one of our Skin Laundry clinics.  As Clinic Manager, you’re inspiring and leading by example. You will work directly with your team to coach, mentor and inspire to ensure successful sales & client retention strategies, customer service-related initiatives, and clinic operations.  You will ensure that the clinic team is motivated to create an energetic and passionate experience for our clients. As the CM you are a kind & caring leader and must have the ability to make informed decisions and overcome challenges.   

What you'll be responsible for:  

Sales & Sales Strategy 

• Establish and lead the execution of the brand’s business strategies to drive store Key Performance Indicator (KPI) results to maximize performance and achieve sales plans and goals.
• Develop strong relationships with partners and clients for new business opportunities within the assigned area.
• Customize local clinic marketing and outreach plans. Collaborate with other departments, such as Marketing, to build brand awareness and to drive sales and traffic through market outreach and effective in-store events.
• Working directly with clients to sell memberships and products 

People Training   

• Partner with leadership to develop and execute training for employees.
• Manage ongoing day to day clinic operations concurrently with training new hires. 

People Leadership 

• Hire, develop and motivate a magnetic team. 
• Coach and give feedback as necessary for all team members.
• Lead your team to deliver excellent customer experience and meet service and retail sales targets.
• Organize regular team communication to discuss business updates, issues, and opportunities.
• Evaluate and manage employee performance and develop individual career development plans. 

Clinic Operations 

• Ensure all store operations are consistent and flawless; people policies and standards are practiced and upheld.
• Develop monthly, weekly, and daily clinic action plans to achieve revenue targets in all mix of business on a consistent basis.
• Coverage of the clinic (working on the floor and in the front).
• Effectively manage all physical inventory and forecasting for service and retail.
• Address client issues and queries professionally, accurately, and timely.
• Evaluate existing business procedures and recommend improvements.
• Effectively create and manage team schedules to meet client needs, achieve clinic financial targets. 

About you: 

• You have a minimum of 3 -5 years of management experience in a retail environment. 
• You have a passion for accessible and inclusive beauty. 
• You rock the foundations with a proficiency of Retail Math, MS Office Suite, and Outlook.
• You are a business strategist - you can seamlessly maneuver through day-to-day tactics and exhibit exceptional customer service and outreach, all the while driving your clinic to the next level.
• You believe in creating an uplifting and positive company culture - one that fosters a true sense of belonging, valuing diversity, inclusivity, and equity.
• You love to lead and mentor others.
• You enjoy working 1:1 with clients.
• You are driven, self-motivated, and hold yourself and others to exceptional standards.
• You are a wonderful influencer, possessing strong verbal and written communication skills.
• You love to collaborate with others and thrive in a team environment.
• You love to learn and yearn to evolve through coaching and mentoring. 

 Employee Benefits & Perks: 

• Skin Laundry Employee Treatment & Product Discount Program 
• Vacation leave, sick leave, and paid holidays 
• Parental Leave 
• Health insurance - Medical, Dental, and Vision insurance options 
• 401k
• Flexible Spending Accounts (FSA) - Health Care and Dependent Care
• Voluntary Term Life insurance for employee, spouse, and child(ren)
• Employee Assistance Program (EAP)
• Voluntary Accidental Death & Dismemberment (AD&D)
• Voluntary Commuter Benefits
• Voluntary Legal Benefits
• Voluntary Group Accident insurance
• Voluntary Critical Illness insurance
• Voluntary Hospital Indemnity insurance
• ADP LifeMart - discounted products, services, and experiences
  

  5 ways we redefine work & give back to YOU!  

  We are committed to your growth

  You are our priority. Skin Laundry has a team of individuals who are responsible for building out a roadmap that makes your success and development guaranteed - as long as you are willing to put in the work. 

  Work/Life Harmony

  We believe that all our team members should be cared for as a HUMAN first and foremost. We have an extensive Holiday Policy and are working relentlessly to release new initiatives that support your mental health in and out of work.

  You will be led, not managed

  The days of being managed are over. We believe that success comes from working alongside a People Leader who is there to support and uplift - not criticize and over-look. 

  Speak Up Culture

  Let’s face it - suffering in silence should no longer be the norm. At Skin Laundry your voice is not only heard, but VITAL to the health of the organization. You have a safe space to speak up, give feedback, and share your needs.

  We don’t hire jerks

  It’s as simple as that. We are a group of humble, kind, and self-aware individuals - there is no room for bullying, gossip, racism, or any other kind of discrimination or intolerance here. 

 ________________________________________________________________________________

We love hearing from anyone who is enthusiastic about transforming the skin care & beauty industry. Not sure you meet all the qualifications?  Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply   

This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time, with or without notice. 

What You’ll Do

The Director, Key Accounts role is responsible for omnichannel account leadership with a focus on best-in-class retail partnership, fostering excellent working relationships with all members of the retailer merchant teams. This leader will build omnichannel launch plans with retail and internal cross-functional partners. This role will work alongside cross-functional sales, marketing, digital, operations, and finance teams on key projects to build the business in key retailers while driving retail sales growth and net shipments. 
The position will report to the Executive Director, Key Accounts and will lead our wholesale business in continued growth.

 What You’ll Be Working On

Wholesale Account Leadership and Relationship-Building

• Manage key Sephora US Account business for Sol de Janeiro and build strong, collaborative relationship with retailer teams.
• Manage Sephora Account Manager- Canada ensuring CA aligns to the NA Strategy and offers unique Exclusives (where applicable).
• Manage, Sephora NA Assistant Manager, KA and ensure development and growth across the Sephora NA portfolio with Account support of US, CA & Kohls.
• Grow the NA business in alignment with shared performance goals, remaining competitive and maintaining top rankings. Drive strong revenue and profitability growth, achieving aggressive sales goals while expanding market share and supporting omnichannel plans.
• Advocate for Sol de Janeiro brand positioning and point of difference with our retailer counterparts.
• Identify risks and opportunities to sell-in and sell-through plan and propose and execute innovative solutions.

Retailer Marketing Exposure Planning

• Manage 360 omnichannel opportunity planning in partnership with retailer and internal Sol de Janeiro team, including digital and in-store exposures for both permanent gondola/wall fixturing and temporary locations, sell-in sales, dot.com, media and social strategy, and sampling and loyalty/CRM initiatives, optimizing key levers and being best-in-class partners.

Core and Launch Strategic Support

• Partner with retailer to identify key market trends and focus categories to drive collaborative product development and best-in-class digital strategy.
• Work closely with cross-functional teams to build new go-to-market strategies and 360 support elements to maximize launches and brand potential tailored to our retail partners’ needs.
• Partner with education and events internal resources to align on strategy, planning and execution to support core and new launches.

Inventory Analysis

• Partner with internal planner to develop and communicate detailed plans and ensure adequate inventory support in-store and online. Responsible for the overall stock levels and ensuring that appropriate product mix of stock is available in the stores/online by assuring timely ordering, proactively monitoring and resolving low or out-of-stock conditions.
• Manage and collaborate with Planning team on Sell In/Sell out forecasts and actuals, ensuring we are tracking to AOP Budget and LE Forecasts.

Visual Merchandising

• Partner with visual merchandising, marketing and retailer teams to execute instore visual merchandising deliverables including Calendar layout, design, planograms, timelines, (endcaps/towers/gondola) and corresponding inventory planning and support.
• Ensure Communication with Sephora is clear, consistent and timely around VM timelines, deadlines and VM Strategy. Act as Liaison for Sephora with all VM Asks, requests, updates, feedback while ensuring we represent and do right by SDJ.

Sales Reporting and Analysis

• Weekly sales reporting and communication, identifying opportunities, amplifying successes, tracking rankings etc.

Budget Management

• Responsible for US & Kohl’s Sephora Budget planning + promotional budget planning and tracking.
• Assist in Managing Total NA Sephora Budgets in collaboration with Executive Director, Sephora Americas.

Must Haves: 

• Bachelor's degree preferred
• 8+ years in Sales/Account Management, Category Management or Retail Management. Experience working with Sephora corporate team is preferred.
• Strong analytical ability; attention to detail and organizational/time management skills.
• Ability to work with data from multiple sources and interpret the data to provide actionable conclusions.
• Advanced Microsoft Excel and PowerPoint skills required.
• Desire to work in a strong team environment. Well-developed interpersonal and communication skills.
• Ability to build relationships to drive results, and can present regularly to small-medium size groups.
• Ability to balance priorities across multiple internal and external stakeholders.
• Ability to learn new systems quickly and leverage systems and information to influence others.

#LI-Hybrid

Executive Summary

Open Farm’s continued growth within strategic retail partnerships requires disciplined in-store execution, structured education, and consistent operational follow-through at scale. The Regional Sales Manager plays a critical role in supporting growth by ensuring national account strategies are executed effectively across assigned regions.

At a national level, strategic direction and account priorities are set by the Vice President, National Accounts. The Regional Sales Manager is responsible for executing those priorities in the field by driving successful launches, managing merchandising elements, strengthening district and store-level relationships, ensuring reset and promotional compliance and delivering structured training within the designated strategic retail chain.

This role is field-driven and execution-focused, partnering closely with both Director, National Accounts and Territory Sales Managers to support sales performance while maintaining clear alignment with national objectives. Success in this position directly impacts sales growth, brand representation, operational consistency and disciplined capital deployment across the retail network. The role carries direct accountability not only for execution performance but also for responsible trade and expense management, ensuring regional investments generate measurable and profitable growth.

Role Description

Reporting to the Vice President, National Accounts, the Regional Sales Manager plays a key role in driving sales performance, accelerating brand adoption and ensuring disciplined in-store execution within a designated strategic retail chain.

This role is responsible for executing launch and growth strategies that expand Open Farm’s presence within the assigned strategic partner, strengthening relationships at the district and store level and ensuring products are consistently represented with excellence across all locations.

The Regional Sales Manager contributes directly to company growth by leading in-store execution, driving structured education initiatives, optimizing retail compliance, and partnering closely with Territory Sales Managers to support successful activation across 1,500+ stores. This role also serves as a brand ambassador, reinforcing Open Farm’s mission and positioning in every store interaction.

Account assignments and strategic priorities may evolve over time based on business needs, and this role is expected to adapt accordingly while maintaining consistent execution standards.

Responsibilities

Sales Optimization

• Drive Regional Chain Growth: Meet and exceed regional sales targets within the designated strategic chain by driving disciplined launch execution, strong store-level adoption and effective training penetration.
• Launch Execution Leadership: Lead the rollout and sustained activation of Open Farm across assigned stores, ensuring reset accuracy, merchandising compliance and promotional execution standards are consistently met.
• Performance Accountability: Monitor store-level sales trends and execution quality, proactively identify opportunities to strengthen sell-through, correct gaps, and improve overall chain performance.
• KPI Discipline: Maintain accountability to defined performance metrics including store coverage, training frequency, reset compliance, sales growth targets and timely CRM documentation.
• Strategic Alignment: Execute consistently in alignment with Open Farm’s national priorities and the strategic objectives of the designated retail partner.

Customer Focus

• Strengthen Regional Partnerships: Build and maintain productive relationships with district managers, store manager and retail teams to support sales growth, execution consistency and long-term partnership alignment.
• Education as a Sales Lever: Develop and deliver structured training programs, including full-store trainings, district presentations, lunch-and-learns and launch sessions, designed to improve product knowledge, drive advocacy and increase sell-through.
• In-Store Execution Excellence: Ensure planogram compliance, promotional integrity, and merchandising standards are consistently upheld across assigned locations.
• Proactive Problem Solving: Identify and address in-store execution challenges, partnering with Territory Sales Managers and cross-functional teams to resolve issues quickly and protect sales performance.

Business Development & Operations

• Event Participation & Execution: Support grand openings, district meetings, in-store activations and promotional initiatives through disciplined on-site execution aligned with national account strategy.
• Field Intelligence & Reporting: Provide structured post-visit and post-event reporting to National Accounts leadership, highlighting execution trends, competitive activity, store feedback, and actionable growth opportunities while maintaining disciplined CRM documentation.
• Collaborative Partnership: Partner closely with Director, National Accounts and Territory Sales Managers to align travel plans, share store insights, and ensure cohesive execution across the market.
• Operational Accountability: Ensure all field activity reflects Open Farm’s standards for professionalism, accuracy, and alignment with company initiatives
• Trade Management: Manage regional trade and travel budgets with accountability to ROI and margin objectives.

Required Experience and Skills

• Demonstrates ability to drive measurable sales growth within a retail account or defined region, with clear accountability to performance targets and execution standards.
• Strong background in field execution, merchandising compliance and retail operations within structured retail environments.
• Proven experience delivering structured trainings and presenting to district and store level leadership with confidence and clarity.
• Exceptional interpersonal skills with the ability to build productive relationships across multiple levels of retail leadership.
• Strong organizational discipline and ability to manage extensive travel, high store volume, competing priorities, and field execution schedules effectively.
• Demonstrates ability to anticipate execution gaps, surface field insights proactively, and operate with limited direction in a fast-paced launch environment.
• Competence in Excel, PowerPoint and CRM systems to support disciplined reporting, structured communication, and data-driven decision-making.
• Previous experience within the pet industry and/or supporting strategic retail chains is considered a strong asset.
• Demonstrates ownership of trade and field activation budgets with measurable ROI accountability.
• Strong financial acumen, including experience prioritizing investments, evaluating effectiveness, and making disciplined allocation decisions that protect margin.
• Experience building structured trade programs within defined budget parameters to drive retail engagement and sell-through.
• Proven stewardship of travel and expense budgets with disciplined cost management.

Territory and Travel Requirements

This role requires a high level of mobility, flexibility and commitment to consistent in-person engagement. The Regional Sales Manager operates primarily in the field, maintaining a proactive, hands-on approach to driving results through disciplined in-store execution and relationship development.

• Minimum of 20+ in-person store visits per week, with flexibility to adjust based on training sessions, district meetings and launch priorities.
• Up to 60% overnight travel depending on geographic concentration and account needs.
• Valid driver’s license, reliable transportation and the ability to travel extensively are required.
• This is a remote, field-based position. Candidates must reside within assigned region, be able to travel consistently in the region and ideally live near a major airport hub. Territory assignments may evolve based on business needs.

Permanent, full-time opportunity

Location & Hours of Operation: Ability to commute to West Hollywood, CA. We are seeking a candidate who can bring flexibility to their schedule, as hours may vary depending on business needs—particularly during the build-out and launch phases. This role offers the unique opportunity to help shape our operations from the ground up as we establish our presence in the community.

Affirming Care Pharmacy acknowledges that our future Los Angeles location will be situated on the traditional and unceded lands of the Gabrieleño Tongva and Gabrieleño Kizh peoples. We honor their enduring connection to this land and recognize the many Indigenous Peoples from across Turtle Island and around the world who call Los Angeles home today.

Who we hope to find:

We aren't just opening a new branch; we’re planting a flag. Affirming Care Pharmacy is expanding to Los Angeles, and we’re looking for a founding Pharmacist-in-Charge to lead the launch. This is far from a "plug-and-play" role; you will be instrumental from day one—navigating California’s regulatory landscape, building essential vendor relationships to stand up our operations, and acting as the “CEO” of our new Los Angeles Affirming Care pharmacy.

Reporting to the Director of Pharmacy, you'll have significant autonomy and a direct line to leadership as a founding team member in a new market. From building out our first site to dispensing the first prescription, you will shape an environment where every patient feels seen. If you’re a pharmacist who believes that "entrepreneurial" and "empathetic" belong in the same sentence, we want to talk.

In this role, you’ll make an impact by:

Building Our California Presence

• Managing the California Board of Pharmacy licensing and permitting process, including obtaining the pharmacy permit, DEA registration, and all necessary local business licenses 
• Overseeing the new site’s path to accreditation by implementing existing Affirming Care clinical and operational standards
• Coordinating the pharmacy buildout to enable in-person patient care, working with contractors, architects, and vendors to design and set up the physical space, fixtures, and workflow
• Establishing relationships with wholesalers, suppliers, and local healthcare partners
• Developing and implementing standard operating procedures tailored to California regulations and the needs of our patient population, while leveraging Affirming Care’s existing Texas infrastructure

Launching & Leading Pharmacy Operations

• Serving as the Pharmacist-in-Charge with full accountability for the pharmacy's compliance, operations, and patient care standards
• Hiring, training, and supervising a high-performing team of pharmacists and support staff as the location scales
• Adapting Affirming Care’s established Texas operational infrastructure and inventory frameworks, including 340B and non-340B systems, to the local market
• Building efficient dispensing, shipping, and delivery workflows, leveraging existing company protocols while tailoring them to local logistics
• Overseeing day-to-day pharmacy operations once the location is open and running

Educating & Supporting Patients

• Providing expert clinical counseling with a focus on PrEP, STI, and HIV care, delivering exceptional, affirming customer service over the phone and in person
• Designing personalized logistics by coordinating with patients to manage shipping, delivery, and discreet packaging preferences
• Managing refill cycles and clinical adherence to prevent medication gaps
• Assisting patients in navigating insurance challenges and access barriers

Maintaining Compliance & Driving Collaboration

• Ensuring compliance with all applicable California state laws, federal regulations, and Board of Pharmacy requirements
• Staying current on California-specific pharmacy regulations, including any changes that impact operations
• Partnering with cross-functional leadership to share market insights and contribute to company-wide clinical and operational innovations

We need someone who has:

• A Pharmacist Degree (PharmD or equivalent) from an accredited institution
• An active California Pharmacist license in good standing or the ability to obtain one prior to start
• Eligibility to serve as a Pharmacist-in-Charge in California
• 3+ years of experience as a licensed Pharmacist, with a meaningful portion in a retail, community, or specialty pharmacy setting
• Experience with pharmacy startups, new store openings, or significant buildout/renovation projects—you've been through the process of standing something up, not just maintaining them
• Familiarity with California Board of Pharmacy regulations and the licensing/permitting process
• Strong operational instincts—you are resourceful in solving problems and energized by the opportunity to build a new market while leveraging existing company infrastructure
• The ability to set priorities, manage competing demands, and work independently with minimal oversight
• Flexibility to work varying shifts, including evenings and weekends, especially during the launch period
• Strong communication skills, active listening, and a collaborative, team-first mindset
• A genuine passion for inclusive, affirming healthcare

It would also be great if you have:

• Experience with the 340B Drug Pricing Program, including setting up 340B compliance from scratch
• Fluency in Spanish
• Experience with PioneerRx or similar pharmacy management systems
• Pharmacist licensure in multiple states (particularly Texas)
• Experience working with LGBTQ+ communities and/or in HIV/PrEP specialty care
• Experience hiring and building high-performing pharmacy teams

Compensation:

• $160,000 – $190,000 USD/year
• The compensation listed above refers to a yearly base salary that may vary depending on a candidate's relevant qualifications, knowledge, competencies and work experience, and other factors including market conditions. Base pay is just one aspect of our total rewards at PurposeMed—see our other exciting benefits below! (Please note that the benefits listed are specific to Canadian, full-time team members and may be adjusted based on your location or employment type).

Do you think you could be our Founding Pharmacist-in-Charge in California? We'd love to hear from you.

#LI-Onsite

In 1897 C.C. Filson began outfitting prospectors headed for the Gold Rush with tools and apparel strong enough for the toughest spots on earth. More than 100 years later, Filson remains committed to providing pioneers of all fields around the world with unfailing goods made from the highest quality materials available.

Filson recognizes that it takes a world-class team to make a world-class product. As we build on the Filson legacy of American craftsmanship, we are looking for individuals who share our dedication to innovation, excellence, and superior customer service.

Key Holder

Just as a Guide leads travelers, sportsman, or tourists into unfamiliar or new territory, it will be your mission to lead your team to achieve new heights every day.  A key holder at Filson is responsible for motivating, inspiring, and developing sales associates to provide a best-in-class customer experience, just as our founder did in 1897.  This member of the management team is also responsible for executing operational standards, visual merchandising, and marketing events.  

Responsibilities:

• Identifies customer needs and acts as an outfitter, one who fully prepares our guest for their next adventure through exceptional product knowledge. 
• Supports the Store Manager in selecting store staff by recruiting, selecting, orienting, and training employees
• Supports the Store manager with coaching, developing and conflict resolution within the entire team
• Observes and provides feedback to support members of staff in a culture of 360-degree communication.
• Manage a training plan and in the moment coaching to drive key performance indicators.  Understands how employee behaviors link to selling metrics and provide training accordingly.
• Supports marketing events and stories through in store promotion, clientele emails, and community outreach.
• Prepares reports by collecting, analyzing, and summarizing information
• Ensures availability of merchandise and services by maintaining inventories.
• Ensure that Filson Standards and Operating Standards are met or exceeded to support brand consistency.
• Protects employees and customers by providing a safe and clean store environment.
• Manage customer service and selling to drive a performance culture.
• Supports store operations by enforcing company programs, initiatives, policies and procedures.
• Regularly and consistently abides by Time & Attendance policies and all policies and procedures included within
• Regularly and consistently abides by the Standards of Conduct and Ethics, and all policies and procedures included within
• Other duties as assigned. 

Qualifications:

• Exceptional selling skills, customer service, and clientele
• Minimum of one year in a leadership role
• Experience using data to make informed decisions
• People development and growth experience
• Friendly and outgoing; service mentality
• Strong written and verbal communication skills
• PC based computer skills; with Word and Excel 
• Ability to work weekends, holidays, and evenings.
• Must have high school diploma or equivalent.
• Must be 18+ yrs. old

Requirements:

• Able to lift and carry 30 pounds, as needed
• Able to reach overhead, as needed
• Able to pull clothing and luggage from shelves
• Able to bend, kneel, or stoop
• Must be able to stand for long periods of time

Sampling of Total Rewards Program: 

• Compensation type: hourly 
• Compensation:
  Compensation can be negotiated based on previous experience & qualifications.
• Starting at $19.25 - $21.35 per hour
• Bonus eligibility:
• Potential monthly bonus based on store financial performance. See current bonus program for eligibility
• Employee hiring referral bonus
• Paid Time-off: (For FT status team members only)
• Paid Corporate Holidays 
• Paid Vacation days (accrued)
• Paid Float days
• Benefits:
• Medical, dental & vision (For FT and PT Reg status team members only)
• 401k with company match 
• Employee assistance program (EAP)
• Pet Insurance
• Merchandise discounts
• Complimentary employee bag after 90 days of employment

 Note: This job description is not meant to be all-inclusive.  Team Member may be required to perform other duties to meet the ongoing needs of the organization. 

Filson is an equal opportunity employer.  We believe that every employee has the right to work in surroundings which are free from all forms of unlawful discrimination.  It is our policy that all decisions involving any aspect of the employment relationship will be made without regard to race, color, sex, religion, age, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, mental, or physical disability, veteran and military status, genetic information, political ideology or any other status or characteristic protected by local, state, or federal law.  Discrimination and/or harassment based on any of those factors are totally inconsistent with our philosophy of doing business and will not be tolerated.

Regarding applicants or employees with disabilities, the company offers what the law refers to as "reasonable accommodation" to enable a person to perform his or her job.

ANINE BING is looking for a CRM & Retention Marketing Manager to join our Ecommerce team.

This is a build role at the intersection of lifecycle marketing and AI-powered personalization. You will own retention from strategy to execution, shape our CRM platform stack, and bring a genuinely modern approach to how we use data, automation, and AI to deepen the relationship with our customer. The role reports to the Chief Marketing Officer.

This role is open in both New York and Los Angeles — we are looking for the most qualified candidate regardless of location.

Responsibilities Include

• Own lifecycle marketing strategy across email, SMS, and app push — from welcome through repeat purchase, reactivation, and loyalty. You build the programs and run them. 
• Comfort with AI-native workflows is not a nice-to-have here, it is how we expect this function to operate.
• Platform strategy. Evaluate, recommend, and lead the implementation of our CRM and ESP stack, with a clear point of view on what the right architecture looks like for a brand at our stage and pace.
• Acquisition-to-retention handoff. Partner with Performance Marketing on audience strategy, suppression logic, and the seam between paid acquisition and owned retention, making sure we do not lose customers we paid to acquire.
• Retail clienteling partnership. Work closely with the retail team to translate CRM data and segmentation intelligence into clienteling tactics in store, helping identify the right customers for outreach, the right moments to engage, and the right messages to deliver. The goal is a unified customer experience where the relationship does not reset at the door.
• Creative partnership. Brief and collaborate with the Creative team on lifecycle assets across campaigns, evergreen programs, and seasonal moments.
• Retention analytics. Build reporting frameworks tied to the metrics that matter, repeat rate, LTV, lapsed rate, and translate what the data says into what we do next.

Requirements

• 5+ years of experience in CRM, lifecycle marketing, or retention marketing within a DTC or fashion brand.
• Proven track record building and optimizing email and SMS programs — platform-agnostic, with a clear POV on what good looks like.
• Hands-on experience with AI tools applied to marketing, whether that is predictive segmentation, generative content, automated testing, or intelligent send-time optimization. You have used these tools in practice, not just read about them.
• Strong analytical skills with the ability to turn customer data into actionable strategies, not just reports.
• Hands-on experience with Shopify, ESP and CRM platforms, and marketing analytics tools.
• Experience managing or mentoring at least one direct report.
• Excellent written communication skills with an ability to brief creative teams and present clearly to leadership.

Benefits & Perks 

• Work/Life Balance: Enjoy flexible work schedules, generous paid time off, and additional summer days to recharge and reset.
• In-Office Perks: Benefit from a hybrid work schedule and free daily in-office lunches designed to keep you energized, connected, and supported throughout your day.
• Wellness: We offer comprehensive medical, dental, and vision coverage — with ANINE BING covering a significant portion of the cost. Our benefits extend to your family and include a generous parental leave program.
• Style Perks: Enjoy a generous employee discount and seasonal wardrobe allotments — so you can live the brand, not just represent it.

Working at ANINE BING

ANINE BING seeks to empower its employees by providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Diversity and inclusion is critical to our success as a global brand, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

More about ANINE BING

ANINE BING is a Los Angeles-based fashion house founded in 2012 that blends elements of Scandinavian simplicity with American energy to offer modern wardrobe essentials for women seeking a timeless yet rebellious approach to everyday style. Since its launch, ANINE BING has evolved into a global brand, available in over 90 countries with a growing network of brick-and-mortar retail stores in key cities worldwide.

As the Senior Accounting Manager, you’ll own the accounting function behind a growing, multi-unit business. You’ll lead the full scope, from general ledger and financial reporting to audits and multi-state tax compliance, bringing structure, accuracy, and clarity to how we operate. This is an opportunity for someone who has already led accounting in a retail, hospitality, or restaurant environment and knows how to build processes that scale. As Philz continues to expand, your work will directly shape the financial foundation that supports that growth.

This role is currently remote and must be based within the Greater Los Angeles area. Our teams will return to a hybrid office environment in late 2026.

WHAT YOU’LL DO

Accounting & Financial Reporting

• Manage full-cycle accounting operations including general ledger, accounts payable, accounts receivable, payroll review, and fixed assets across 80+ store locations.
• Lead monthly, quarterly, and annual financial close cycles; ensure timely and accurate financial statements prepared in accordance with US GAAP.
• Oversee unit-level P&L reporting and partner with Operations to analyze store-level performance, food & beverage cost variances, and labor efficiency metrics.
• Maintain and continuously improve accounting policies, procedures, and internal controls appropriate for a fast-growth restaurant environment.
• Prepare executive-level financial reports, KPI dashboards, and variance analyses for the CFO and Board.
• Manage lease accounting across all store locations in compliance with ASC 842.
• Lead, mentor, and develop a team of accounting staff (AP, AR, Staff Accountants) - setting clear goals and fostering a culture of accuracy and continuous improvement.
• Support new store opening (NSO) accounting processes including pre-opening cost tracking and capitalization.

Audit Management

• Serve as primary liaison with external auditors for the annual financial statement audit and any lender or franchisor-required reviews.
• Design and maintain a robust internal control framework across corporate and store operations, including cash handling, inventory, and POS reconciliation controls.
• Conduct or oversee periodic internal audits of store-level cash, gift card programs, and food & beverage inventory.
• Prepare audit schedules, work papers, and supporting documentation; ensure all deliverables are provided on time with minimal auditor adjustments.
• Track and remediate audit findings promptly; report control gaps and corrective actions to the Controller/CFO.
• Maintain audit-ready records year-round; support due diligence processes for future financing rounds or potential M&A activity.

Tax Compliance & Planning

• Oversee all federal, state, and local tax filings for a multi-state operation including corporate income tax, sales & use tax (food & beverage exemptions), and business licenses.
• Manage sales tax compliance across all operating states — including nexus analysis, exemption certificate management, and timely remittance — critical in a multi-state QSR environment.
• Coordinate with external tax advisors on the preparation and review of federal and state income tax returns and tax provision (ASC 740).
• Monitor state and local tax law changes affecting the restaurant industry; advise management on impact and planning opportunities.
• Manage property tax filings for leased locations; coordinate appeals where appropriate.
• Respond to tax notices and audits from taxing authorities; manage resolution process.

Leadership & Cross-Functional Collaboration

• Partner with Operations, Supply Chain, and Marketing to support financial modeling for new menu rollouts, LTO pricing, and loyalty program economics.
• Collaborate with FP&A on annual budgeting, quarterly re-forecasting, and new store pro forma development.
• Support technology initiatives including POS system integrations, ERP upgrades, and automated reconciliation tools.
• Assist the Controller/CFO with lender reporting, covenant compliance, and any future capital raise or M&A processes.

WHAT YOU’LL NEED

• Bachelor's degree in Accounting, Finance, or related field.
• CPA license preferred.
• 8+ years of progressive accounting experience, including 3+ years in a management role.
• Experience in multi-unit retail, restaurant, food & beverage, or hospitality accounting strongly required.
• Working knowledge of US GAAP, ASC 842 (leases), and multi-state sales tax compliance.
• Proficiency with restaurant/retail ERP or accounting systems (NetSuite preferred)
• Knowledge of gift card/stored value accounting and loyalty program revenue recognition.
• Strong Excel skills; comfortable working with large data sets and store-level financial data.
• Excellent communication skills — able to translate financial results for non-finance operational stakeholders.
• Public accounting experience (Big 4 or regional firm), ideally with restaurant, retail, or consumer brand clients.
• Experience with point-of-sale (POS) system integrations and automated reconciliation (Square preferred).
• Familiarity with FICA tip tax credit (45B) and WOTC programs.
• Experience supporting rapid multi-unit expansion or franchise accounting.
• MBA or advanced degree in Accounting or Taxation a plus.

ESSENTIAL PHYSICAL REQUIREMENTS

• Visual acuity
• Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to others
• Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers
• Extending hand(s) and arm(s) in any direction
• Bending, Reaching, Pulling, Pushing, Extending arms/hands occasionally during shift
• Sitting for extended periods of time
• Exerting up to 10-20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects

About the Role

As Principal Product Manager for Search & Content Understanding, you will define how Crunchyroll connects fans to the anime they love—and helps them discover new stories—through fast, relevant, and data-driven discovery systems. You'll lead initiatives that combine search relevance, metadata enrichment, and content relationships to make discovery more meaningful, efficient, and personalized across our global platforms.

You will partner closely with machine learning engineers, data scientists, and design teams to shape the discovery strategy, guide the roadmap, and build scalable systems that enhance engagement across the Crunchyroll ecosystem. Beyond optimizing search, you'll evolve our content intelligence layer—integrating knowledge graphs, third-party and ML-generated metadata, and relational modeling across our catalog to fuel the future of curation, personalization, and discovery.

In the role of Principal Product Manager, you will report to the SVP Product - Core Services. This is a hybrid role (in office Tuesdays, Wednesdays, Thursdays) based in either Dallas or Los Angeles.

Key Responsibilities

• Search Innovation: Deliver faster, smarter, and more relevant search experiences by combining relevance modeling, semantic understanding, and user intent prediction. Ensure every fan can find what they're looking for—and discover something new—effortlessly.
• Content Understanding and Knowledge Graphs: Develop and expand Crunchyroll's metadata and knowledge graph systems to represent relationships between titles, creators, genres, and themes. Leverage both internal and third-party metadata to improve search, curation, and personalization fidelity.
• AI and ML Collaboration: Partner with ML and data science teams to identify, pilot, and scale new AI-driven approaches to content understanding, query interpretation, and relationship modeling. Contribute to roadmap decisions on how ML systems shape discovery outcomes.
• Discovery Platform Integration: Collaborate across various experiences team including SVOD, Game Vault, Ecomm store, curation, personalization, and engineering teams to ensure that metadata and search systems serve as a shared foundation for all discovery experiences. Drive alignment across tools and surfaces to unify how content is described and surfaced.
• Cross-Platform Enablement: Own the search experience across Crunchyroll's first-party platforms and work with the Partner Integrations team to ensure that the same relevance and metadata principles extend to third-party distribution partners (e.g., Apple, Amazon, Roku).
• Experimentation and Optimization: Champion a culture of data-informed iteration. Design experiments to evaluate model performance, query relevance, and engagement metrics, translating insights into actionable improvements.
• Outcome Accountability: Define and deliver measurable improvements in discovery KPIs such as search success rate, time-to-engagement, catalog depth, and minutes watched from discovery-driven entry points.

About the Team

The Product team at Crunchyroll is dedicated to connecting fans with the anime they love and helping them discover new stories that inspire deeper fandom. We're building a scalable discovery platform that unites curation, personalization, and search under a shared data and metadata foundation. Our work is highly collaborative—partnering with engineering, data science, design, and programming to deliver experiences that delight fans and grow engagement across Crunchyroll's ecosystem.

About You

• Experienced Product Leader: 15+ years in product management, including 5+ years leading search, personalization, or metadata systems in streaming media, large-scale consumer, or content platforms.
• Metadata and Knowledge Graph Expertise: Deep understanding of content modeling, tagging, and knowledge graph architecture, with experience integrating structured and ML-derived metadata into user-facing systems.
• Search and Relevance Fluency: Skilled in the design and optimization of search systems, query understanding, ranking logic, and data pipelines that improve retrieval quality and user satisfaction.
• Metrics-Driven Operator: Proven track record of defining and delivering KPIs tied to engagement, relevance, and catalog utilization.
• Strategic Communicator: Able to articulate a discovery systems vision that balances innovation with measurable business outcomes.
• Collaborative Partner: Experienced in leading cross-functional collaboration with ML, engineering, design, curation, and data science to deliver unified discovery capabilities.
  
  

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan, with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid 

About the role

We're looking for a Senior Manager to lead go-to-market (GTM) strategy and execution for our interactive experiences, including mobile games, metaverse projects, and unique co-marketing campaigns with major publishers and partners.

Reporting to the VP, GTM & Partnership Marketing, you'll design and launch programs for interactive games and experiences, creating campaigns that delight fans, drive subscriber growth, and adapt to local markets around the world.

Core Responsibilities

• Lead GTM and partner marketing for interactive projects—from defining goals and audiences to creative direction and performance metrics.
• Build and share full-funnel plans that cover launches, app store promotions, partner activations, and post-launch optimization.
• Be the main point of contact across leadership, other teams, and partners to ensure agreement and smooth execution.
• Partner with marketing, product, and lifecycle teams to create custom campaigns that lift acquisition and engagement.
• Define KPIs and partner with analytics to measure performance and guide optimization.
• Forecast impact and build playbooks to scale successful initiatives across markets.
• Turn performance data into clear next steps—creating presentations and updates for executives and teams.
• Adapt global strategies to local markets, using regional insights, cultural moments, and platform trends to drive results.

We are considering applicants available to work a hybrid schedule, with three days each week onsite at our Los Angeles office.

About You

We get excited about candidates, like you, because you bring hands-on experience leading GTM and partner marketing for interactive games and platforms, turning launches into measurable fan engagement and growth.

• 8+ years experience in GTM, partnership, or product marketing within mobile games, interactive platforms, entertainment, or consumer tech, with ownership of end-to-end launches and live operations
• Proven track record launching interactive GTM with AAA/platform partners—comfortable moving from strategy to execution with clear frameworks, briefs, timelines, and high-quality delivery
• Experienced across the full growth stack: channels, partner activations, lifecycle, promotions, product, app stores, and interactive marketplaces
• Data-driven problem solver with strong analytics skills to assess performance, identify opportunities, and improve outcomes
• Global experience across the US, Europe, LATAM, India, Southeast Asia, and the Middle East
• You have a Bachelor's degree or equivalent experience in GTM and partner marketing

About the Team

Both domestic and ever-expanding international efforts fuel Crunchyroll's global expansion. The GTM & Planning team collaborates with U.S.-based leadership and regional teams to develop go-to-market and partnership marketing plans and programs, expanding Crunchyroll's growth through its own operations (O&O) presence and high-profile third-party distribution partners. This approach delights and super-serves anime fans, boosts its footprint and brand awareness, and makes Crunchyroll synonymous with anime worldwide. The GTM & Planning team is part of the Growth & Planning team, a performance marketing organization.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan, with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid

About the Role

As Principal Product Manager for Search & Content Understanding, you will define how Crunchyroll connects fans to the anime they love—and helps them discover new stories—through fast, relevant, and data-driven discovery systems. You'll lead initiatives that combine search relevance, metadata enrichment, and content relationships to make discovery more meaningful, efficient, and personalized across our global platforms.

You will partner closely with machine learning engineers, data scientists, and design teams to shape the discovery strategy, guide the roadmap, and build scalable systems that enhance engagement across the Crunchyroll ecosystem. Beyond optimizing search, you'll evolve our content intelligence layer—integrating knowledge graphs, third-party and ML-generated metadata, and relational modeling across our catalog to fuel the future of curation, personalization, and discovery.

In the role of Principal Product Manager, you will report to the SVP Product - Core Services. This is a hybrid role (in office Tuesdays, Wednesdays, Thursdays) based in either Dallas or Los Angeles.

Key Responsibilities

• Search Innovation: Deliver faster, smarter, and more relevant search experiences by combining relevance modeling, semantic understanding, and user intent prediction. Ensure every fan can find what they're looking for—and discover something new—effortlessly.
• Content Understanding and Knowledge Graphs: Develop and expand Crunchyroll's metadata and knowledge graph systems to represent relationships between titles, creators, genres, and themes. Leverage both internal and third-party metadata to improve search, curation, and personalization fidelity.
• AI and ML Collaboration: Partner with ML and data science teams to identify, pilot, and scale new AI-driven approaches to content understanding, query interpretation, and relationship modeling. Contribute to roadmap decisions on how ML systems shape discovery outcomes.
• Discovery Platform Integration: Collaborate across various experiences team including SVOD, Game Vault, Ecomm store, curation, personalization, and engineering teams to ensure that metadata and search systems serve as a shared foundation for all discovery experiences. Drive alignment across tools and surfaces to unify how content is described and surfaced.
• Cross-Platform Enablement: Own the search experience across Crunchyroll's first-party platforms and work with the Partner Integrations team to ensure that the same relevance and metadata principles extend to third-party distribution partners (e.g., Apple, Amazon, Roku).
• Experimentation and Optimization: Champion a culture of data-informed iteration. Design experiments to evaluate model performance, query relevance, and engagement metrics, translating insights into actionable improvements.
• Outcome Accountability: Define and deliver measurable improvements in discovery KPIs such as search success rate, time-to-engagement, catalog depth, and minutes watched from discovery-driven entry points.

About the Team

The Product team at Crunchyroll is dedicated to connecting fans with the anime they love and helping them discover new stories that inspire deeper fandom. We're building a scalable discovery platform that unites curation, personalization, and search under a shared data and metadata foundation. Our work is highly collaborative—partnering with engineering, data science, design, and programming to deliver experiences that delight fans and grow engagement across Crunchyroll's ecosystem.

About You

• Experienced Product Leader: 15+ years in product management, including 5+ years leading search, personalization, or metadata systems in streaming media, large-scale consumer, or content platforms.
• Metadata and Knowledge Graph Expertise: Deep understanding of content modeling, tagging, and knowledge graph architecture, with experience integrating structured and ML-derived metadata into user-facing systems.
• Search and Relevance Fluency: Skilled in the design and optimization of search systems, query understanding, ranking logic, and data pipelines that improve retrieval quality and user satisfaction.
• Metrics-Driven Operator: Proven track record of defining and delivering KPIs tied to engagement, relevance, and catalog utilization.
• Strategic Communicator: Able to articulate a discovery systems vision that balances innovation with measurable business outcomes.
• Collaborative Partner: Experienced in leading cross-functional collaboration with ML, engineering, design, curation, and data science to deliver unified discovery capabilities.
  
  

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan, with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid 

The Streaming & Media Engineering Team at Major League Baseball is seeking a Senior Software Engineer to join our Los Angeles, CA office. In this role, you will help build the next generation of platforms powering world-class fan experiences across MLB’s streaming products, including live and on-demand video processing, live content insertion, and custom orchestration software that integrates with cutting-edge broadcast equipment and operations. As a key contributor, you will design, build, and operate highly reliable distributed systems within MLB’s streaming ecosystem, while writing hands-on code, influencing technical direction, and playing an active role in design and code reviews. You will also collaborate closely with cross-functional partners across engineering, product, and operations.

Responsibilities

• Design, implement, and maintain scalable, cloud-native services that power live and VOD streaming workflows
• Decompose complex systems into well-defined services, APIs, and modules
• Write clean, efficient, well-tested, and maintainable code
• Participate in architecture/design reviews and provide thoughtful technical feedback
• Actively participate in Agile ceremonies (planning, stand-ups, retros, postmortems)
• Contribute to operational excellence through monitoring, alerting, and on-call support
• Mentor early-career engineers and promote engineering best practices
• Stay current with emerging technologies and industry trends

Qualifications & Skills

• Bachelor’s degree in Computer Science or related field, or equivalent practical experience
• 5+ years of professional software development experience building and supporting production systems
• Strong problem-solving skills and a track record of delivering high-quality solutions
• Experience with modern software development practices: Agile, source control, CI/CD, testing, and code reviews
• Strong experience with Core Java (or Kotlin) and Spring/Spring Boot
• Experience with messaging systems and relational/non-relational databases
• Experience with JavaScript (React and/or Node.js)
• Hands-on experience with cloud platforms (GCP and/or AWS)
• Experience with cloud-native technologies: Kubernetes, Docker, Helm, Terraform
• Experience building distributed, event-driven, non-blocking systems (e.g., async I/O, virtual threads, reactive patterns)

Bonus / Nice-to-Have Skills (AI / ML)

• Experience with Generative AI / ML APIs (e.g., LLMs, embeddings, speech-to-text, video/audio analysis) and common AI-powered workflows
• Understanding of prompt engineering and model evaluation, with interest in applying AI/ML to media and automation
• Exposure to live and/or VOD streaming media systems, including familiarity with HLS, FFmpeg, and SCTE standards.
• Experience with Google Ad Manager (GAM) and ad decisioning / ad insertion workflows

Salary Range: $150,000 - $185,000 (Base Salary + Bonus)

As a candidate for this position, your salary and related aspects of compensation will be contingent upon your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees.

Top MLB Perks & Benefits

• Competitive Benefits Package
• Company 401K Contribution
• Paid Time Off and Holidays
• Paid Parental Leave
• Access to Free Tickets to Baseball Games & MLB.TV
• Discounts at MLB Store | MLBShop.com
• Employee Assistance Programs (EAP)
• Onsite/Online Training & Development Programs
• Tuition Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Pet Insurance

Business Overview 

KINESSO is the technology-driven performance marketing agency providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, P3, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning across performance marketing and data and technology. Fueled by a deep understanding of consumer behavior, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at www.KINESSO.com.

Position Summary

We are looking for you - dynamic, best-in-class talent - to join the growing Commerce team as a Manager. In this role you will be responsible for managing Sr. Associates & Associates and supporting in the development, planning, buying, executing and measuring media plans for designated shopper/commerce media clients. You will support the Associate Director/Director in the strategic and tactical development of each retail plan. You’ll work closely with national Planning and Buying teams to allow for holistic Commerce media function.

The Commerce team is a specialty group that focuses on the planning, buying, execution and measurement of Commerce media. Commerce media is any specific media elements that are retailer focused/tagged. This can be in-store signage such as a coupon machine or shelfblade, a billboard driving shoppers to a Walmart store, digital ads (search, display, OLV/STV, etc) on Amazon or Kroger.com site via managed or self service, tapping influencers that support certain retailers or working with shoppable technology companies to ensure ease of conversion. The team supports client’s commerce/shopper/customer marketing teams—our end goal measuring product sales both online and in-store.

Who You Are

A passionate and driven professional, you excel at translating client business objectives at the senior level into Commerce daily tactical execution, to drive sales online and in-store. You’re ready to challenge the status quo to produce world-class campaigns for high profile brands and take pride in your ability to clearly articulate the outcomes of the tactics and the strategy to the client as the day-to-day client lead. You thrive in a multi-functional role and enjoy training and coaching team members to ensure flawless tactical execution.

Responsibilities

Retail Media Knowledge

o Knowledge of multiple retail media networks & their platforms, may include Amazon, Walmart, Roundel, Kroger, etc.

o Seasoned experience with self-service search platforms for both retailer specific (e.g. WMC, Roundel Media Studio, etc.) as well as aggregators (e.g. Criteo, Citrus, Pacvue, Skai, etc.)

o Comfortable and knowledgeable with D2C platforms (e.g. Google, Bing, Shopping, etc.)

o Understands individual RMN capabilities across tactic, targeting, reporting methodology, etc.

· Account Management & Strategy

o Active participant in development, presentation, management and measurement of omnichannel commerce media programs and defines program objectives and strategies consistent with brand marketing objectives

o Ensures strategic consistency across all elements of plan development and implementation

o Participates in and guides Senior Associate during campaign buildout inclusive of keywords/targeting. Coaches Senior Associate campaign creation and search strategy to get best plan for client

o Takes learnings from previous campaigns and apply to next campaign

o Proactively identifies growth opportunities and shares ideas for potential test and learns

o Delivers an effective detailed media plan, inclusive of tactics, audiences, flighting, KPIs, etc. that drives client performance

o Contributes to the creation of client ready materials (e.g. presentations, reporting, etc) and delivers client communications

o Serves as first check for client documents ensuring accuracy and ease of understanding information

o Ability to tailor client presentations to the audience (i.e. Senior Level vs. Junior Level)

o Supports in establishing and implementing best practices within client accounts

o Ability to assess and rank issues and tasks in order of importance for taking action and escalating as needed

o Anticipates, recognizes, and clearly defines problems using various techniques to systematically analyze, weigh alternatives and propose solutions

o Work with Senior Associate to update any status documents and timelines whether internal or client facing. Responsible for ensuring all tasks are captured and tracking toward completion

o Implements team and client centric processes to ensure accuracy of all deliverables (e.g. client documents, budget stewardship/management/client billing), improve overall team performance and minimize risk of human error through consistent implementation of QA guardrails

· Execution

o Supervises buying process and stewardship for media programs to ensure original objectives are being met

§ Oversees and participates when needed in daily campaign & budget management including optimizations

o Oversees and assists Senior Associate with building campaigns within relevant search platforms. Responsible for ensuring campaigns are built out correctly within platform

o Oversees coordination of creative assets between client, creative agencies and partners

§ Provides copy ideas for specific campaigns when appropriate

o Monitors pacing to ensure delivery is appropriate and aligned to campaign flighting for both managed and self service campaigns

o Measures media performance at all stages to ensure original objectives and strategies are being met to client satisfaction

o Development, execution and testing across campaign variables that create client specific insight and drive future testing opportunities

o Oversees analysis and reporting of data on daily/weekly/bi-weekly/monthly & ad-hoc basis

§ Supports Senior Associate with pulling data from self service platforms as needed

§ Turns insights into long term action by highlighting clear flow of cause, effect and next steps

o Maintains client and industry benchmarks for point of comparison when evaluating campaign performance

o Responsible for assisting Senior Associate in clearing billing with finance team

· Relationships

o Oversees day-to-day relationship with media partners and leads negotiation of commerce media for specific programs, where applicable

o Works cross-functionally with national planning & investment, ad operations, product, reporting, analytics, finance and other groups across the account

o Maintains client relationships and ensures timely creation & delivery of work

o Assists in managing team performance to achieve desired results based on defined roles and responsibilities for the Associates & Senior Associates

· Training/Development

o Ensures knowledge sharing across internal teams, open communication & provides thought leadership

o Identifies & builds functional expertise or knowledge in a relevant, unique & specific media area, including commerce media expertise

o Aware of knowledge level and experience of Senior Associates and Associates. Ability to spend extra time where needed to develop direct reports

· Industry Knowledge

o Seeks out information to remain current on media trends and shares with team members with relevant implications/potential opportunities

o Understands client business objectives and connections to day to day work

o Support team in development of thought leadership and innovation deliverables

Required Skills & Experience

· Strong working knowledge of commerce industry and platforms including major retailers and supporting technology (e.g. Amazon Ads, Walmart Connect, Roundel, Pacvue, Skai, Criteo, Citrus, etc.)

· Proven knowledge of media planning & planning with use of research tools and resources

· Proven ability to understand high level client goals and how they translate into commerce strategies

· Proven experience in writing and presenting relevant information to client audience

o Can carry conversations with clients easily

· Knowledge with industry tools such as MediaTools, Prisma, etc

Desired Skills & Experience

· Bachelor’s degree or equivalent experience

· 3+ years of working experience required, with 1+ years experience in a people manager role; strong ability to delegate, train, and support direct reports

· 2+ years of commerce experience working across multiple retailers preferred

· Experience in web analytics, ad tracking and other biddable media (e.g. paid search)

· Ability to manage team, both upwards and downwards, to ensure cross team communication

· Excellent written and verbal communication skills and proven problem-solving ability

· Self- sufficient and proactive

· Project management; effectively managing multiple projects and meeting tight deadlines in a fast-paced environment. Time management and project management skills are critical

· Proficient in Microsoft Office (Excel, PowerPoint, etc.) and excellent quantitative analysis skills

Wage and Benefits

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. The salary range for this position is posted below.  Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee’s/applicant’s skill set, level of experience, and qualifications.   

Employment Transparency

It is the policy of our company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law. 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.  

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please email accommodation@mbww.com.

About SHEIN 

SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, with more than 15,000 employees operating from offices around the world, SHEIN is committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry. 

Position Summary 

We’re seeking a full-time Event Production Specialist (Pop Up Team) (official title: Retail Marketing Specialist I) for our Los Angeles-based corporate office. This person will support experiential and retail pop-up by coordinating logistics, production, warehouse operations and pop-up store activations. They will also execute operational tasks, manage inventory and vendors, support on-site builds/strikes, maintain budgets and reporting, book travel, and help deliver elevated customer.

Job Responsibilities 

Logistics, Production, Warehouse & Pop-Up Operations

• Coordinate end-to-end logistics for events and pop ups: book inbound/outbound truck appointments, schedule pick-ups/deliveries/transfers, prepare shipping labels/BOLs, stage/load shipments, and manage carrier/warehouse requirements (liftgate, pallet jack, dock).
• Receive, inspect and document incoming shipments; update inventory system, report discrepancies, and perform regular cycle counts and asset condition tracking.
• Maintain inventory and storage: SKU/asset tagging, location records, third‑party warehousing coordination, returns, refurbishment routing and end‑of‑life disposition.
• Source, negotiate and manage vendors/agencies and external partners; obtain quotes, issue/track POs
• Support production planning and on-site execution: prepare run-of-show/floorplans/health & safety docs, perform minor fabrication/repairs and troubleshoot AV/production issues; travel for site visits and pop-up setup/strike and live days
• Assist with pop up store operations: execute fixture/visual placement, set up gifting stations and in-store marketing, train and direct temporary Brand Ambassadors (POS, opening/closing, customer service, merchandising, replenishment), and manage supply runs.
• Help manage financial and administrative tasks: track and reconcile pop up and logistics budgets, collect/verify invoices and receipts, code expenses, initiate payments or submit to finance, and maintain budget trackers and centralized documentation.
• Coordinate and book travel for team members and vendors as required for site visits and activations.
• Conduct customer research and performance analysis: design/implement pop up surveys and incentives, analyze results and event KPIs, compile post-mortems and present actionable recommendations.
• Ensure compliance with permits, insurance, shipping regulations and health & safety requirements; escalate complex issues to manager and participate in departmental strategy meetings.

Job Requirements

• 1-3 years experience in events, experiential marketing, production, logistics or warehouse coordination (agency or in‑house preferred).
• AA required, BA preferred, or equivalent experience 
• Experience booking carriers, receiving/dispatching freight, managing inventory and processing related invoices. 
• Familiarity with freight documentation (BOLs), SKU/asset tagging, WMS or inventory spreadsheets.
• Exposure to AV, staging, rigging and health & safety practices preferred.
• Comfortable performing physical tasks and regularly moving items >50 lb; safely and operate moving equipment (dollies, pallet jacks).
• Must be able to travel 40-50% of the year.  

Benefits and Perks 

• Healthcare (medical, dental, vision, prescription drugs) 
• Health Savings Account with Employer Funding 
• Flexible Spending Accounts (Healthcare and Dependent care) 
• Company-Paid Basic Life/AD&D insurance 
• Company-Paid Short-Term and Long-Term Disability 
• Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident) 
• Employee Assistance Program 
• Business Travel Accident Insurance 
• 401(k) Savings Plan with discretionary company match and access to a financial advisor  
• Vacation, paid holidays, floating holiday and sick days   
• Employee discounts 
• Free weekly catered lunch 
• Dog-friendly office (available at select locations) 
• Free gym access (available at select locations) 
• Free swag giveaways 
• Annual Holiday Party 
• Invitations to pop-ups and other company events 
• Complimentary daily office snacks and beverages

#LI-CJ1

As a District Manager at Mejuri for the Southwest region  you are the Business Owner of your market. You are not a store visitor; you are a systemic operator who owns the performance, talent capability, and brand integrity of a fleet. You sit at the intersection of commercial rigor and operational excellence.

You don't just solve problems; you diagnose them at the root to ensure the “Fine Standard” holds whether you are in the room or not. You are a coach of coaches, a P&L expert, and a proactive partner to HQ—leveraging every brand lever from marketing to merchandising to ensure your district doesn’t just meet the bar, but sets it.

Your home office is Los Angeles and your district will span across the Southwest region and Australia. 

What You’ll Do

Fleet Ownership & Systemic Performance

• Solve at the Root: Move beyond firefighting. You diagnose gaps across the fleet and implement systemic solutions that hold the standard after you walk out the door.
• Close the Gap: Narrow the performance variance between your best and worst-performing stores. You refuse to let "every store is different" be an excuse for inconsistent results.
• Hold the Fine Standard: Maintain a non-negotiable policy for brand standards, STACK execution, and store environment across all doors. You have the "editorial eye" to walk a store and diagnose what is off within 30 seconds through a customer lens.

Commercial & Cross-Functional Command

• Own the P&L: Run your district like a CEO runs a business. You know your NMV, traffic, CVR, and payroll cold. You read the numbers before they are handed to you and make the call before being asked.
• Diagnose Before Escalating: You don't just report problems; you bring hypotheses. When traffic is down, you provide the data, the "why," and the specific cross-functional ask.
• Pull the Levers: Treat every HQ function—Marketing, Merchandising, People Ops—as a tool in your kit. You proactively initiate local activations, adjust assortments, and mitigate staffing risks before they become crises.

Coaching & Pipeline Architecture

• Coach the Coach: Your focus is on the Store Manager. You don't jump past them to coach stylists; instead, you build the SM’s capability to lead, coach, and drive performance independently.
• Build the Bench: You are never reactive to vacancies. You can name your next Store Manager by name right now, having developed a 3, 6, and 12-month pipeline of talent ready to step up.
• Cultivate Business Owners: You empower your SMs to own their individual P&Ls, fostering a culture of high ownership where every leader acts with an entrepreneurial mindset.

OMNI-Channel & Community Mastery

• Remove Barriers to Purchase: Champion a seamless digital-physical experience. You coach teams to leverage clienteling and waitlist tools to bridge inventory gaps and build long-term loyalty.
• Community Engagement: Identify and execute localized marketing and eventing opportunities that drive brand awareness and new customer acquisition within your specific markets.

What You’ll Bring

• 5+ years of multi-unit leadership where you can prove you closed store-to-store performance gaps and turned around underperformers.
• Commercial Command: A deep understanding of P&L management with a track record of driving top-line growth while maintaining operational discipline. You translate data into actionable strategies without being prompted.
• Architect of Talent: A strong history of promoting Store Managers and building internal pipelines. You measure your success by the growth and independence of your leaders.
• Strategic Problem-Solving: You are an agile operator who thrives in the "grey area." You have the ability to diagnose complex business challenges—from inventory imbalances to shifting consumer trends—and implement effective solutions.
• OMNI-Channel Fluency: You understand the modern customer journey and have experience leveraging digital tools and clienteling strategies to drive conversion beyond the four walls of the store.
• Entrepreneurial Agility: You are hungry, proactive, and move before being asked. You are energized by ambiguity and enjoy building operating rhythms in real-time.
• Exceptional Communication: You are a compelling storyteller who can synthesize field insights for executive-level partners and inspire store teams with a clear, unified vision.

• A minimum of four weeks vacation, plus personal days and three religious/cultural observance days.
• Comprehensive medical and dental benefits, including mental health coverage, and generous personal and sick days for our full-time employees. We also offer bereavement leave, including miscarriage and stillbirth support.
• Parental leave salary top-up of up to 80%, as well as a personalized return-to-work transition and accommodation plan for full-time employees.
• A generous product discount!

A Healthier Future Starts With You

As a Head Coach (General Manager), you're the leader, strategist, and mentor of your store. You'll inspire your team, drive operational excellence, and deliver exceptional guest experiences using data-driven insights to build healthier communities through real food.

What You’ll Do

Lead your team by balancing people, operations, and business performance. Build an inclusive culture while coaching talent, using technology to optimize operations and drive profitability. Maintain high standards of food quality, safety, and cleanliness while adapting to a dynamic environment.

Essential Functions

• People + Team Leadership: Lead the full employee lifecycle while fostering a culture of trust, transparency, and inclusion. Ensure compliance, deliver timely feedback, and develop a strong, diverse talent pipeline.
• Food Safety + Operations: Maintain high standards for food safety, cleanliness, and equipment maintenance, resolving facility, supply, and food quality issues while prioritizing team safety.
• Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest metrics and making data-informed business decisions.
• Financial + Business Acumen: Drive sales and profit by analyzing reports, managing costs, executing strategic plans, and creating effective schedules aligned with business goals.
• Systems, Process + Technology: Operate and support all systems, troubleshoot issues, and prioritize daily operations to ensure smooth business and guest experiences.
• Execute Head Coach Career Path Duties: Perform all essential functions outlined in the Assistant Coach role, including those from the Shift Leader, Kitchen Lead, and Team Member roles.

What Makes You Stand Out

• Experience in high-volume, fast-paced restaurants.
• Hands-on experience with local, organic, and sustainable products
• ServSafe Manager or Regional Manager Food Safety Certification
• Tech-savvy and comfortable using digital tools for operations, reporting, and team communication
• Strong financial acumen: managing budgets, labor, and P&L effectively
• Proven experience hiring, coaching, and developing high-performing teams
• Exceptional adaptability and problem-solving in fast-paced, dynamic environments
• Data-driven mindset with curiosity to identify and implement operational improvements
• Commitment to operational excellence, hospitality, and team engagement
• Experience in fast-casual or retail operations is a plus

Minimum Requirements

• Meet all physical requirements of all roles within the career path of the Head Coach including Assistant Coach role, Shift Leader, Kitchen Lead, and Team Member.
• 3+ years in food service, with at least 2 years in hands-on management
• Experience hiring, developing, training, and motivating team members
• Skilled in planning, managing, and forecasting financials, labor, and inventory
• Hands-on experience managing and optimizing processes in a fast-paced environment
• Proven ability to lead and mentor teams collaboratively

What Perks You’ll Get

• Competitive base salary + 20% bonus potential
• Medical, dental, + vision plans
• Paid vacation + wellness time
• 401(k) program
• Paid family leave
• Complimentary greens and Sweetgreen swag
• Opportunities to impact your team, community, and business
• A collaborative team that lives our core values
• Clear career path for personal and professional development

Who We Are

Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities. As we grow, we are committed to developing our people in our restaurants and at our support center, so that everyone can be part of the movement. When you join Sweetgreen, you not only invest in your own future but help create spaces where food, people, and purpose come together.

Available Location: Los Angeles, or San Diego CA

What you’ll do as a Solutions Engineering Manager, Commercial 

As a SE Manager for Cloudflare SoCal Region, you’ll be responsible for managing cross functional, full sales life cycle technical activities for Cloudflare customers. The role requires someone with strong leadership, interpersonal, and business acumen to work with Sales to grow our account base. The SE Manager will manage a team of SEs that are geographically distributed in the SoCal region.  The team partners with the West Sales team and Customer Success and is responsible for providing the value of Cloudflare products to customers and prospects

Examples Of Desirable Skills, Knowledge, Experience And Goals

Our Solutions Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology, have the ability to explain complex technical concepts in easy-to-understand terms, and you like coaching and teaching. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other and you will be an integral part of driving that culture.

Requirements

• 8+ years of relevant experience with a Bachelor’s Degree in Computer Science, Engineering, Management Information Systems or another related field or its equivalent.
• 8+ years of experience with internet technologies / protocols and / or cloud technologies.
• 3+ years of experience managing teams of Solutions Engineers or similar roles.
• Experience managing opportunity sales cycles and identifying technical proof activities
• Demonstrated operations and organization skills implementation and driving best practices with cross functional organizations.
• Strong organizational and analytical skills.
• Outstanding interpersonal skills with a proven track record of successfully building collaboration around important initiatives.
• Successful track record of working and influencing matrixed organizations.
• Strong written and verbal communication skills, including the ability to effectively present technical and business related subjects to all audiences.
• Demonstrated problem solving skills, drive for results, interpersonal savvy, and customer focus.
• Familiarity with Sales industry standards such as MEDDPICC, BANT, Sales cycles, POCs, Pre-Sales methodologies, etc.

Compensation

Compensation may be adjusted depending on work location.

• For Los Angeles or San Diego  based hires: Estimated annual salary of $253,000 - $278,000

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

Square is looking for a sales leader to lead our newly established field sales organization. Our goal is to bring a local experience to our Sellers (aka customers/merchants) everywhere. You will engage with our Territory AEs and Sellers in a relevant and authentic way, demonstrate Square's mission of economic empowerment and provide a local presence.

You will be responsible for planning, organizing, and leading our field sales teams focused on selling to SMB merchants (less than $50M in revenue) restaurants, retailers and service based businesses in our largest and highest potential markets. This role is a frontline and strategic leadership role where you'll be managing a team of ~8 quota carrying high velocity Territory Account Executives. You will help build a vision and strategy plan for winning market share in your assigned cities. You will collaborate with cross functional partners to build top of funnel leads, referrals, connect with local partners, attend/host local events within your community to generate new business, kickstarting the flywheel and build Square's brand awareness within designated cities.

Your leadership will directly help Square drive revenue against our annual sales quotas. Your entrepreneurship spirit will be a valuable contribution to developing Square's sales strategy, increasing the size and impact of the team and establishing a culture of crisp execution. This is a great opportunity to participate in our new phase of growth. Travel minimum of 50% to co-sell with the sales team.

You Will

• Be obsessed with exceeding quota, execution, ownership and operational excellence
• Build a high performance sales culture that embraces individual/team development, co-selling, coaching, recognition, and accountability
• Build and execute a business plan with your team that outlines how to capture and retain market share in your assigned cities
• Data driven mindset - seeks to understand and makes decisions and suggestions through consistent review of KPIs (SaaS, win rates, activations, activities) and identify market growth indicators (drop-ins, in-person sales motion, resources)
• Be responsible for ramping your team, leading your team to reach KPIs and revenue targets and traveling to perform in-person selling alongside your team.
• Demonstrate exceptional judgment, critical thinking skills and engender trust with your team, peer leadership, senior management and cross functional partners
• Ability to embrace and communicate change management along with an ability inspire and motivate team members

You Have

• 8+ years of sales success, preferably in a high growth company
• 5+ years of leadership experience, experience leading a team of field account executives (preferred)
• Experience in high transaction volume SaaS application or financial services sales
• Proven track record of creating a winning culture that performs at a high level
• Extensive experience in a metrics-driven sales organization
• Proven ability to work with and influence cross-functional teams and departments in a rapidly growing environment
• Proven ability to communicate and manage relationships with senior executives
• Excellent interpersonal, leadership, organizational, and communication skills
• Experience scaling and overseeing a large Field Sales team
• BA/BS Degree

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A: ($148,700 - $223,100)

Zone B: ($138,300 - $207,500)

Zone C: ($130,900 - $196,300)

Zone D: ($123,400 - $185,200)

Amounts listed above include target variable compensation.

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.

Sales Associate:

No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Associate will execute all efforts required to achieve individual sales goals.

Reporting to the Store Manager, essential responsibilities include but are not limited to:

What You’ll Do:

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience for customers that both surprises and delights them. 
• Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.
• Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability. 
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
• Understand the need for consistent inventory accuracy and controls in store. 
• Contribute to Loss Prevention in all areas of the business.
• Uphold time and attendance policy.
• Ensure the selling floor reflects the brand and concept standards at all times.
• Share your deep knowledge about our product with genuine enthusiasm.
• Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.
• Help ensure that the store environment is inspiring and our product is easily accessible.
• Understand the core values and culture of Reformation and reflect these in all efforts.
• Maintain and uphold a professional, healthy, and productive work environment. 

What you’ll bring:

• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities 
• Driven approach to take on new challenges with the self-motivation for your work and career 

Compensation:

The wage for this position is $19 per hour.

• Available to work a minimum of 20 hours per week
• Available to work a minimum of 3 days per week, weekends included
• Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

Full-Time Keyholder Silverlake

Parachute’s mission is to help you feel at home. It’s what inspires our retail store teams to come together every day to enhance the quality of our customers’ lives at home.  Because we believe that when we take care of our home, it takes care of us. 

As a member of our retail team, you’ll play an integral role in building a Parachute community within your local area. You’ll work collaboratively, provide subject matter expertise on all things cozy, and have fun while doing it. We put the customer at the center of everything we do, and we want you to be part of that at Parachute!

What this role entails:

The Keyholder is responsible for sales floor leadership and consistently creating a positive customer experience at our Parachute stores. They are collaborative, action oriented, results driven, and flexible. They possess a strong sense of teamwork and openness that embodies Parachute’s ethos, bringing the Parachute brand experience to customers at the highest standard. As a member of the store leadership team, they play a key role in working with all levels of the store and upholding Parachute’s customer experience standards.

What you’ll do:

People + Culture

• Supports & leads within a store culture aligned with Parachute Core Values. Deliver feedback and coaching as needed, and as manager on duty. Drives engagement through collaborative work with peers; maintains a positive work culture.
• Ability to problem solve and address employee related concerns at the store level, utilizing Store Manager and available resources.
• Share observations with Store Manager as it relates to team, business and community during touchbases and through daily and weekly business recaps, utilizing reporting and analytics.
• Holds self and team members accountable to AOR's, manager on duty expectations and responsibilities as based on the role's job description and in compliance with all policies and procedures
• Helps ensure the team is utilizing all training systems, completing training within assigned timeframes, actively learning and following through on completion of learning objectives. 
• Recruit talent in local community, refer candidates for open positions and be engaged in growing and supporting the talent pipeline.

Sales + Service

• Follows direction of Store Manager in upholding daily operations of the store and achievement of Quarterly store KPI's. Communicates KPI's with store team and identifies opportunities to ensure performance standards are met. Develops a thorough understanding of products and services. Ability to coach, teach and train store team to the same level of product knowledge. Stays updated on new arrivals, features, benefits and pricing. 
• Leads the team and sets the tone during manager on duty shifts to ensure the best possible customer experience, in line with Parachute's Brand and CX strategy. 
• Effectively communicates information to customers while modeling HOME selling skills; understands concept and why behind the methodology, coaches store teams using available resources and leadership knowledge to bring the brand experience to life.
• Participates in trade and community outreach, monthly and quarterly event planning and activations in local markets.
• Understanding of basic store level reporting and ability to translate results into suggestions to drive positive outcomes and revenue.
• Resolves customer concerns or issues to a positive outcome by determining the problem, taking initiative to identify and resolve, and taking partnership with Store Manager when needed. 
• Builds loyalty through in-store experience using CRM data capture, endless aisle and other omni-channel solutions. Utilize the platform to create customer connections, follow up and manage customer relationships.
• Utilizes trade and design service tools as an extension of our customer experience;.

Operations

• Responsible for ensuring accurate timekeeping, ensures that meal and break procedure is consistently followed. Partners with the Store Manager to proactively solve problems relating to scheduling, timekeeping and other compliance requirements.
• Upholds self and team to completion of priorities based on direction set by Store Manager. ensures all communications/messages/tasks communicated to the store team as appropriate.
• Knowledgeable of all systems used to drive the business: utilizing, training, and troubleshooting interactions with POS; understanding how to use and pull data from reporting systems; ability to use the information and reporting to drive positive outcomes.
• Supports inventory operational excellence: accurate completion of returns, transfers, SFS, BOPIS and donations. Maintains accurate recordkeeping following established procedures. Adheres to established inventory operations requirements, including cycle counts, transfers, inventory prep and TO's.
• Working knowledge and understanding of operational systems and required training. Works with the Store Manager to ensure new hires complete all required training within the appropriate timelines. Maintains high standards of maintenance and organization of the stock room / BOH area, including organization, safety, and inventory operations. 
• Ensures any maintenance needs are communicated in a timely manner. Utilizes Retail Support Ticket process for all business and operational needs. Submits tickets in a timely manner. Follows up with Store Manager on requests for service that have not been closed or are in progress.

Visual Merchandising

• ​​In partnership with Store Manager, follows the Parachute Visual Merchandising strategy: adhering and executing to all visual operations standards, including visual assessments, sales floor readiness and brand standards.Maintains floor presentation.Proactively evaluates sales and inventory levels; partners with Store Manager to ensure product is merchandised to drive sales. 
• Ensures brand integrity is reflected to the customer through enhancements in presentation, product & people.
• Maintains a positive in-store experience through visual standards with product launches, window changes, visual presentation standards, signage placement, and seasonal directives.
• Support store team in the planning and execution of store directives and day to day merchandising needs.
• Share awareness of store business trends and sell-through by category, using available reporting tools, to suggest opportunities for the store.

Other duties as assigned. Duties, tasks and responsibilities may change as directed or as needed by the business.

What you need to have:

• Minimum of 1 years of supervisory experience in retail, hospitality, customer service, showroom management or related customer focused environment
• Education - High School diploma or equivalent is required
• Experience with sales floor leadership team is required
• Retail visual merchandising and display experience is preferred
• Open availability (Full Time, 30-40 hours per week, including weekends and holidays) is required
• Ability to work in a flexible, customer focused environment to support the needs of the business, which can change frequently due to changes in market, trends or external factors
• Ability to lift up to 10 pounds on a regular basis, and lift up to 40 pounds occasionally
• Frequently physically active, including standing, walking, reaching and grasping for long periods of time. Ability to regularly bend or kneel
• Ability to regularly climb ladders or step stools
• Ability to go up and down stairs occasionally, carrying and moving boxes up and down stairs (depending on location)

• Ability to frequently communicate face to face, on the phone or via electronic means

What will help you stand out?

• Experience in – and a passion for – home interiors is strongly preferred!
• Motivated self-starter, confident leader with a solutions-minded focus.
• Must thrive in an entrepreneurial start-up environment. Able to navigate change with self and team. Able to share and communicate feedback and field insights with a growth mindset.
• Experience with web-based POS and inventory systems is preferred, along with general technical knowledge and aptitude. Systems experience that will give you an edge: Shopify, Netsuite, Looker, Zipline, RetailNext, Deputy, Asana. 

What You’ll Get:

• $250 new hire gift card, an awesome discount and $300 worth of free product a year!
• Generous 40% employee discount on most Parachute products
• Health benefits, vision, and dental plans with 100% employee coverage options
• Voluntary supplemental life plan and voluntary short-term or long-term disability plans
• Voluntary commuter benefit program through Optum
• Wellbeing memberships to kindbody, Health Advocate, TalkSpace & Teladoc 
• Up to 9 days of sick time per year
• Free One Medical membership
• Paid parental leave program
• Quarterly bonus program + incentives
• 13 days of PTO + 8 paid holidays
• 401k program 
• This is an hourly (non-exempt) role that has a pay range of $22.00-$24.00 per hour dependent on experience

Our Commitment to You

We believe in the power of a diverse workplace. Which is why we are committed to actively recruiting and hiring people of all races, religions, colors, national origins, genders, gender identities or expressions, sexual orientations, ages, marital statuses, veteran statuses and disability statuses. As an equal opportunity employer, we celebrate diversity and foster an inclusive environment by committing to diverse hiring practices, encouraging education and communication with a monthly DE+I newsletter and building a DE+I enrichment and training program.

Ensure your Parachute Home job offer is legitimate and don't fall victim to fraud. Parachute never seeks payment from job applicants. Parachute recruiters will only reach out to applicants from an @parachutehome.com email address. For added security, where possible, apply through our company website at www.parachutehome.com/careers. 

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