About the role:

Sweetgreen is looking for a brand and content obsessed senior writer to help bring our creative vision + brand narrative to life. This senior copywriter will play an integral role in the development and execution of marketing communications to support a range of initiatives for our rapidly growing, mission-driven, storytelling-focused company.

Working alongside our creative, social, and marketing teams, you will play a pivotal role in leading the brand storytelling and creative vision of sweetgreen. You will be responsible for creating engaging + timely marketing content that builds our brand, increases awareness and consumer engagement, and celebrates the many facets of our dynamic company, from supply chain to menu to sustainability. We're looking for a digital storyteller — someone who embraces the unexpected and inspires and educates our customers through inviting, clever, and purposeful language.

In this role, you will create and lead copy across all sweetgreen channels including retail, email marketing, and paid media, and will help concept campaigns and activations from brief through execution. You will also be responsible for directing and managing agency partners and freelance talent as needed. Our ideal candidate is fanatically tuned into culture, food, and trends, and skilled in creating engaging digital (and the occasional print) content that connects with our audiences.

Core Job Duties + Responsibilities:

• Lead and deliver a range of cross-platform work, including: in-store, marketing, branded, in-app, and paid social media content
• Concept and execute copy that cuts through the noise, elevates the customer experience, and tells a strong brand story connected to our menu and mission
• Drive campaign ideation and activation development from brief through launch, partnering closely with creative, social, and marketing teams
• Direct and manage agency partners and freelance copywriting talent on a project or ongoing basis
• An experimenter who is constantly looking for new ways to surprise, delight and engage with viewers
• A concise writer who is able to inhabit the voice, tone and character of each channel, interacting with the community and the larger cultural conversation
• Manage team of copywriting support staff on a project-based and/or ongoing basis

About you: (minimum requirements)

• Brand-centered portfolio showcasing knowledge of social copy, campaign concepting, and digital brand storytelling
• 7+ years of experience, preferably in-house or agency, with demonstrated ability to lead creative work and manage external talent
• Ability to articulate creative ideas with rationale and present confidently to cross-functional partners
• Passion for language, well-timed puns, and emojis and infographics alike
• Can write for a variety of outputs with dynamic, flexible voice
• Team player who thrives on communication and collaboration
• Can drive ideation and execution based on data and business objectives
• Experience in video / commercials / spots or social activations
• Passion for design / culture / food / sustainability / products / trends
• A self-starter with a constant desire to improve + remain innovative in an ever-evolving marketplace
• You're positive, solution-oriented and flexible

What you'll get:

• Highly competitive pay + bonus plan
• Three different medical plans to suit your and your family's needs
• Dental and Vision insurance
• Flexible PTO plan
• 401k program
• Employee HSA and FSA
• Complimentary greens
• An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
• To live the sweetlife and celebrate your passion + purpose
• A collaborative team of people who live our core values and have your back
• A clear career path with opportunities for development, both personally and professionally
• Free sweetgreen swag

Come join the sweetlife!

About sweetgreen

Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities. As we grow, we are committed to developing our people in our restaurants and at our support center, so that everyone can be part of the movement. When you join Sweetgreen, you not only invest in your own future but help create spaces where food, people, and purpose come together

We're looking for a strategic and operationally-minded Senior Manager, Off-Premise & Digital Operations to serve as a key owner for Sweetgreen's off-premise channel performance. This role spans our full off-premise portfolio (marketplace, catering, outpost, and native delivery) and sits inside our Operations Services function, the team that bridges restaurant operations and technology.

The ideal candidate is equally comfortable reading a channel P&L and building the capacity routing framework that determines which stores can absorb more off-premise volume and which ones can't. This role is a seat at the table where operational constraints and commercial decisions intersect, and we need someone who can hold that intersection with data, clarity, and credibility.

You'll serve as the senior strategic layer above our existing delivery operations and logistics functions, and as the primary cross-functional connector to Marketing, Technology, Finance, and Restaurant Operations. This is a high-visibility role with real decision-making authority across some of the fastest-moving parts of our business. This role is based in our Los Angeles Support Center.

Key Responsibilities:

Operational Routing & Capacity

• Build and own the store-level routing model for all off-premise volume, including the fleet-wide capacity zone framework (green / yellow / red) that drives store activation decisions, digital configurations like order capacity settings, and commercial decisions like promotional eligibility and co-marketing investment.
• Use the zone framework to make real-time and forward-looking decisions: which stores are activated for which channels, how volume is redirected away from constrained locations, and how different store formats are held to different performance thresholds.
• Serve as the primary off-premise strategy partner to our field operations leadership, aligning on market-level activation decisions, surfacing capacity constraints before they become problems, and translating fleet-wide routing logic into decisions that make sense at the market level.

3rd-Party Platform Management

• Own the operational side of the relationships with DoorDash, Uber Eats, EzCater, and others, including contract execution support, co-marketing investment input, operational SLAs, and platform uptime.
• Drive algorithm optimization across platforms: prioritize prep time, order accuracy, capacity configuration, on-time performance, and other operational levers in partnership with platform reps and our Technology & Marketing teams.
• Understand how each platform's ranking mechanics translate to real order volume for Sweetgreen and sequence improvement efforts accordingly.
• Ensure campaigns and promotional mechanics are matched to real store capacity before they go live. When they're not, you're the person who says so and owns the fix.

Native Delivery, Outpost & Catering

• Serve as the operational owner of the native delivery, outpost and catering channels, representing the needs of restaurant operators in how these channels are designed, configured, and scaled.
• Own delivery fulfillment end-to-end: partner selection, SLA management, order accuracy, on-time performance, and cost per delivery.
• Lead the technology roadmap for these channels, including evaluating and selecting platforms (order management systems, routing tools, tracking capabilities, fulfillment integrations) that improve fleet-wide operational performance. You're the person who defines what operators need from these tools and drives the business case for investment.

Reporting & Technology

• Own the off-premise performance reporting layer for field and executive audiences, covering channel-level P&L, on-time metrics, capacity utilization, and fulfillment performance. You define what the business can see and act on across all off-premise channels, and you're accountable for the accuracy and usefulness of that information.
• Partner with our Data and Platform teams to evolve existing reporting infrastructure, identifying gaps, noisy signals, and where cleaner measurement would change how decisions get made.
• Act as the product manager for off-premise operational tooling: write business requirements for engineering teams and vendors, prioritize based on operational impact, and own the feedback loop between field needs and technical delivery.

Qualifications

• 7+ years of experience in operations, strategy, channel management, or a related field
• Strong analytical foundation with a modern toolkit: you know how to build from first principles, and you're comfortable using AI to work faster and more effectively
• Strong project management skills with the ability to drive cross-functional initiatives across Marketing, Technology, Finance, and Field Operations
• Clear, confident communicator who can translate operational constraints into commercial framing and advocate effectively without direct org chart authority
• Experience in a high-growth consumer, tech, or startup environment where you owned a performance metric end-to-end is strongly preferred
• Familiarity with how marketplace or platform businesses work, including ranking mechanics, algorithm-driven demand, and the operational levers that affect visibility and conversion, is strongly preferred
• Direct experience with DoorDash, Uber Eats, EzCater, or similar platforms from the brand or operator side is a major plus, but not a requirement

What You'll Bring

• The ability to read store-level performance data (on-time rates, peak volume intervals, capacity configuration, format type) and translate it into routing decisions that hold up under scrutiny
• Digital channel P&L fluency: understanding net economics after marketplace fees, discounts, co-funding, and fulfillment costs across multiple channel types
• The cross-functional influence to push back on a campaign timeline or make the case for a system change without the org chart leverage to force either
• A mechanical understanding of how platform ranking algorithms work and which operational inputs move the needle on visibility and order rate
• Enough technical fluency to translate operational problems into system requirements, pressure-test proposed solutions, and engage engineering and product partners as a real counterpart
• Structured decision-making under ambiguity: knowing when to move with imperfect information and when to wait, and communicating that reasoning in a way that builds trust
• Intellectual curiosity and the ability to build frameworks in new problem spaces, especially where the playbook doesn't exist yet

Senior Manager, Product Development and Culinary Commercialization

The Senior Manager of Culinary Commercialization will drive the development of upstreamed food products and ingredients in line with our mission of connecting people to real food. This role brings benchtop R&D ideas to a production state. Within the Culinary department, this Senior Manager will own cross-functional partnerships with the Quality Assurance Team, Supply Chain Team, and external R&D partners, while also interacting closely with the Food Safety, Marketing/PR, and Commercial teams. This role participates in the company-wide Stage Gate process and Menu Strategy forums as the primary culinary and commercialization voice, and manages a team of direct reports responsible for sample operations and evaluation support.

More of What You'll Do:

Upstreaming & Commercialization Lead:

New Supplier Production Partners

• Owns the identification, vetting, and initial onboarding of potential new suppliers for emerging products and initiatives within Sweetgreen.

• Authors Culinary RFPs as needed to help gather suppliers and supplier examples for emerging products and initiatives.

• Works closely with the Sweetgreen Chef Team to match an in-house gold standard (if one exists) for new SKUs.

• Organizes and leads cross-functional culinary tastings as formal decision gates for new product launches, engaging stakeholders across Culinary, Marketing, Finance, Supply Chain, and executive leadership as appropriate.

• Provides detailed feedback to suppliers on ingredients, appearance, aroma, flavor, and texture to meet Sweetgreen standards.

Secondary Supplier Production Partners

• Works collaboratively with Supply Chain and Quality Assurance to identify, vet, and onboard secondary suppliers for existing Sweetgreen SKUs to provide cost-savings, product improvements, and supplier redundancy.

• Leads tasting rounds within the culinary team and acts as the culinary voice providing feedback to suppliers on ingredients, appearance, aroma, flavor, and texture to match the original or existing SKU.

Core Product Refinement

• Works closely with Supply Chain and Quality Assurance as needed to address product changes like ingredient substitutions, quality improvements, and cost reductions.

• Leads tasting rounds within the culinary team and provides feedback to suppliers to match the original or existing SKU.

BOH Optimization

• Works collaboratively with OPS, Supply Chain, Food Safety, and Quality Assurance on the upstreaming of existing in-house prepped ingredients to find quality improvements and labor savings.

External R&D Partner Management:

• Manages ongoing R&D partnerships with external food development partners, maintaining recurring check-in cadences, driving formula iteration cycles, and evaluating directional pricing.

• Acts as the primary Culinary point of contact for R&D partner accounts, coordinating across Supply Chain and Operations to advance emerging product categories from concept to commercialization.

• Negotiates and evaluates supplier pricing in collaboration with Supply Chain, balancing cost targets with culinary quality standards.

Stage Gate Liaison:

• Serves as the Culinary team's representative in the cross-functional Stage Gate process, providing product readiness updates, validating timelines, and flagging culinary risks for all products moving through commercialization.

• Participates in executive Stage Gate reviews and ensures all culinary deliverables are met at each gate, from formula lock through final validation.

Menu Strategy Contributor:

• Participates in ongoing Menu Strategy forums to provide culinary and commercialization perspective on seasonal planning, LTO pipeline, and new product builds.

• Collaborates with Marketing, Finance, and Supply Chain to evaluate the feasibility of menu changes from a product and ingredient standpoint.

QA Liaison:

• Meets regularly with the QA Team on behalf of the Culinary Team to give product and project status updates.

• Authors the initial draft of Sweetgreen Product SKU Specifications.

• Works closely with the QA team as the culinary liaison ensuring that existing SKUs are produced and received at an acceptable level of quality as per the product specification.

• Is the lead culinary representative at quarterly product cuttings.

Supply Chain Liaison:

• Meets regularly with Supply Chain on behalf of the Culinary Team to give product and project status updates.

• Acts as the Culinary Team intake person for Supply Chain culinary requests.

• Participates in weekly S&OP (Sales & Operations Planning) meetings to provide culinary input on product readiness, ingredient lead times, and launch timing alignment.

People Management:

• Manages a team of direct reports responsible for culinary commercialization support, including sample procurement and logistics, Test Kitchen operations, and weekly product evaluation coordination.

• Delegates and prioritizes work across the team to ensure sample pipelines, evaluation schedules, and vendor follow-ups are executed efficiently and on time.

• Conducts regular 1:1s, sets clear performance expectations, and supports the professional development and growth of direct reports.

• Maintains accountability for team output across all active supplier and R&D projects.

Qualifications:

• 4-year degree in restaurant management, business administration, operations management or like field

• Preferred: Master's degree in food science, food production or like field

• 5+ years of experience in food production or commercialization

• Experience with fast casual operations

• Experience with a large vendor network and external R&D partnerships

• Experience managing and developing direct reports

• Strong project tracking skills across complex, multi-stakeholder launches

• Comfortable presenting to and influencing executive stakeholders

• Highly analytical; natural curiosity and desire for continuous improvement

• Mastery of Google Suite of apps (or like)

• Excellent communication skills with ability to persuade stakeholders with sound analysis

What you'll get:

• Highly competitive pay + bonus plan
• Three different medical plans to suit your and your family's needs
• Dental and Vision insurance
• Flexible PTO plan
• 401k program
• Employee HSA and FSA
• Complimentary greens
• An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
• To live the sweetlife and celebrate your passion + purpose
• A collaborative team of people who live our core values and have your back
• A clear career path with opportunities for development, both personally and professionally
• Free sweetgreen swag

Come join the sweetlife!

About sweetgreen

Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities. As we grow, we are committed to developing our people in our restaurants and at our support center, so that everyone can be part of the movement. When you join Sweetgreen, you not only invest in your own future but help create spaces where food, people, and purpose come together

A Healthier Future Starts With You

As a Head Coach (General Manager), you're the leader, strategist, and mentor of your store. You'll inspire your team, drive operational excellence, and deliver exceptional guest experiences using data-driven insights to build healthier communities through real food.

What You’ll Do

Lead your team by balancing people, operations, and business performance. Build an inclusive culture while coaching talent, using technology to optimize operations and drive profitability. Maintain high standards of food quality, safety, and cleanliness while adapting to a dynamic environment.

Essential Functions

• People + Team Leadership: Lead the full employee lifecycle while fostering a culture of trust, transparency, and inclusion. Ensure compliance, deliver timely feedback, and develop a strong, diverse talent pipeline.
• Food Safety + Operations: Maintain high standards for food safety, cleanliness, and equipment maintenance, resolving facility, supply, and food quality issues while prioritizing team safety.
• Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest metrics and making data-informed business decisions.
• Financial + Business Acumen: Drive sales and profit by analyzing reports, managing costs, executing strategic plans, and creating effective schedules aligned with business goals.
• Systems, Process + Technology: Operate and support all systems, troubleshoot issues, and prioritize daily operations to ensure smooth business and guest experiences.
• Execute Head Coach Career Path Duties: Perform all essential functions outlined in the Assistant Coach role, including those from the Shift Leader, Kitchen Lead, and Team Member roles.

What Makes You Stand Out

• Experience in high-volume, fast-paced restaurants.
• Hands-on experience with local, organic, and sustainable products
• ServSafe Manager or Regional Manager Food Safety Certification
• Tech-savvy and comfortable using digital tools for operations, reporting, and team communication
• Strong financial acumen: managing budgets, labor, and P&L effectively
• Proven experience hiring, coaching, and developing high-performing teams
• Exceptional adaptability and problem-solving in fast-paced, dynamic environments
• Data-driven mindset with curiosity to identify and implement operational improvements
• Commitment to operational excellence, hospitality, and team engagement
• Experience in fast-casual or retail operations is a plus

Minimum Requirements

• Meet all physical requirements of all roles within the career path of the Head Coach including Assistant Coach role, Shift Leader, Kitchen Lead, and Team Member.
• 3+ years in food service, with at least 2 years in hands-on management
• Experience hiring, developing, training, and motivating team members
• Skilled in planning, managing, and forecasting financials, labor, and inventory
• Hands-on experience managing and optimizing processes in a fast-paced environment
• Proven ability to lead and mentor teams collaboratively

What Perks You’ll Get

• Competitive base salary + 20% bonus potential
• Medical, dental, + vision plans
• Paid vacation + wellness time
• 401(k) program
• Paid family leave
• Complimentary greens and Sweetgreen swag
• Opportunities to impact your team, community, and business
• A collaborative team that lives our core values
• Clear career path for personal and professional development

Who We Are

Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities. As we grow, we are committed to developing our people in our restaurants and at our support center, so that everyone can be part of the movement. When you join Sweetgreen, you not only invest in your own future but help create spaces where food, people, and purpose come together.

Sweetgreen is seeking an IT Operations Associate to join our Technology Platform Operations Team — helping build and operate the platform services that keep our corporate, store, and enterprise technology secure, reliable, and increasingly self-service as we continue to shape the future of food.

About the Job

In this role, you will support the day-to-day operations of corporate IT systems, and support other Corporate employees (all the way up to Executives) for their IT needs. This role is also critical to contributing to the team's platform transformation — shifting from reactive support toward automated, AI-powered, and self-service delivery. You'll work across identity management, corporate device management, store technology support, and operational automation.

In-scope systems and platforms include:

• Microsoft Entra ID (Identity & Access Management)
• Google Workspace
• Microsoft Intune (Corporate & Store Device Management)
• ServiceNow; IT Service Management ("ITSM") & Configuration Management Database ("CMDB") modules
• Corporate Windows & Mac laptop management
• Google Meet / Chrome meeting room devices
• AI agent and automation tooling (Workato, scripting, LLM-based workflows)

Responsibilities

Identity & Access Management

• Manage and coordinate User Identity & Access management across SaaS applications via Entra ID
• Onboard applications into SSO and manage dynamic group rules
• Support access reviews and ensure compliance with security policies

Corporate IT Operations

• Create, develop and implement a schedule for continuous patch management for corporate devices
• Conduct tech onboarding sessions for new corporate joiners
• Manage corporate hardware lifecycle: provisioning, inventory, and decommissioning
• Administer legal holds and documentation retention processes

Platform & Automation

• Automate manual processes wherever possible through scripting (TypeScript, PowerShell, Bash, Ansible) and workflow platforms (Workato)
• Build and maintain AI-powered support workflows to reduce ticket volume and improve resolution times
• Contribute to self-service tooling for common IT requests (password resets, access provisioning, device setup)
• Partner with engineering teams to maintain infrastructure as code (IaC) standards for IT and identity services

Store Technology Support

• Support store technology operations, including device provisioning and network connectivity troubleshooting
• Contribute to New Retail Opening (NRO) automation workflows for device and network setup
• Assist with store health monitoring and proactive issue identification

Documentation & Knowledge Management

• Document Standard Operating Procedures (SOPs) and maintain Knowledge Base articles
• Create and maintain operational runbooks for common support scenarios
• Contribute to incident postmortem documentation and learning capture

What you'll get:

• Highly competitive pay + bonus plan
• Three different medical plans to suit your and your family's needs
• Dental and Vision insurance
• Flexible PTO plan
• 401k program
• Employee HSA and FSA
• Complimentary greens
• An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
• To live the sweetlife and celebrate your passion + purpose
• A collaborative team of people who live our core values and have your back
• A clear career path with opportunities for development, both personally and professionally
• Free sweetgreen swag

Come join the sweetlife!

About sweetgreen

Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities. As we grow, we are committed to developing our people in our restaurants and at our support center, so that everyone can be part of the movement. When you join Sweetgreen, you not only invest in your own future but help create spaces where food, people, and purpose come together

The Senior Internal Audit Manager plays a key role in strengthening Sweetgreen’s internal control environment, risk management practices, and governance processes. This role will be the head of the company’s SOX compliance program and will lead the execution of a risk-based internal audit plan that supports strong controls, operational resilience, and strategic decision-making. The position partners closely with Finance, Legal, IT, Operations, and external stakeholders to ensure Sweetgreen maintains a scalable and effective control environment. This role is based four days per week in our Los Angeles Support Center.

Key Responsibilities

SOX Program Ownership

• Lead Sweetgreen’s SOX compliance program, including annual planning, scoping, risk assessment, testing, documentation, and reporting.

• Coordinate with internal teams, co-sourced providers, and external auditors to ensure an efficient, well-managed program.

• Review testing workpapers to confirm quality, completeness, and alignment with SOX and PCAOB expectations.

• Monitor, track, and validate remediation efforts, working with process owners to address root causes and enhance long-term control effectiveness.

Audit Planning & Execution

• Contribute to and help develop the annual internal audit plan based on enterprise risk assessments, operational priorities, and emerging trends.

• Plan and execute financial, operational, IT, and compliance audits in accordance with professional standards and internal methodologies.

• Provide meaningful insights and updates for Audit Committee materials, including audit results, trends, and emerging risks.

Risk & Control Advisory

• Partner with senior leaders to evaluate risks, enhance processes, and strengthen internal controls.

• Identify opportunities to modernize and improve the control environment using automation, analytics, workflow tools, and AI-enabled solutions.

• Support enterprise risk management activities and other special projects as business needs evolve.

• Advise leadership on regulatory changes, emerging cybersecurity risks, and internal control best practices.

Reporting & Stakeholder Engagement

• Communicate audit findings, recommendations, and progress updates to senior leadership and the Audit Committee.

• Build strong, collaborative relationships across Finance, Legal, IT, and Operations to ensure alignment and timely issue resolution.

• Coordinate with external auditors to facilitate effective and transparent information sharing.

Qualifications

• 5+ years of experience in Big Four public accounting.

• BA/BS degree in Accounting, Finance, Business Administration, or related field.

• CPA, CIA, CISA, or similar certification required (only listed once for clarity).

• Strong knowledge of COSO, SOX, PCAOB standards, and governance and internal control regulations.

• Working understanding of entity-level controls, process-level controls, IT general controls, and application controls.

• Experience with ERP or enterprise system implementations and familiarity with data analytics or automation tools.

• Ability to manage multiple audits and projects independently in a fast-paced, evolving environment.

• Excellent communication and relationship-building skills, with the ability to influence stakeholders without direct authority.

What you'll get:

• Highly competitive pay + bonus plan
• Three different medical plans to suit your and your family's needs
• Dental and Vision insurance
• Flexible PTO plan
• 401k program
• Employee HSA and FSA
• Complimentary greens
• An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
• To live the sweetlife and celebrate your passion + purpose
• A collaborative team of people who live our core values and have your back
• A clear career path with opportunities for development, both personally and professionally
• Free sweetgreen swag

Come join the sweetlife!

About sweetgreen

sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each sweetgreen, our 3,500 team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we’re committed to leaving people better than we found them. We’re in the business of feeding people, and we’re out to change what that means.

sweetgreen provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

sweetgreen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click here.

About Sweetgreen:

Sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each sweetgreen, our 6,000+ team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we’re committed to leaving people better than we found them. We’re in the business of feeding people, and we’re out to change what that means.

What You'll Do:

Sweetgreen is looking for a Creative Director to bring our creative vision to life across all marketing touchpoints. As a multidisciplinary creative leader, you will own the visual expression of the sweetgreen brand within our Commercial function, overseeing concept development, design execution, and art direction across campaigns, channels, and markets. You will balance art and science, pairing strong creative instincts with a deep understanding of business objectives and performance. You will lead, inspire, and develop an internal team of designers while collaborating cross-functionally to evolve and elevate the sweetgreen brand to world-class standards.

Core responsibilities for the position include, but are not limited to, the following:

• Lead creative strategy, concepting, and execution for integrated marketing campaigns across digital, print, CRM, and emerging channels, spanning multiple U.S. markets
• Translate business and marketing objectives into clear creative direction, compelling marketing ideas, distinctly sweetgreen visual narratives, and actionable briefs
• Own and elevate the sweetgreen visual identity within marketing and influence the visual identity in the restaurant design, ensuring brand consistency while continuously pushing the work forward
• Lead art direction for marketing-owned photo and video shoots, including concept development, shot lists, lighting, styling, composition, and on-set direction
• Oversee post-production including editing, color, music direction, and final finishing to ensure high-quality output across all assets
• Use data, insights, and performance learnings to inform creative decisions and continuously optimize creative impact
• Provide thoughtful, actionable feedback that strengthens ideas and execution while fostering growth and creative excellence
• Collaborate closely with Brand, Culinary, Product, Store Development, and other cross-functional partners to align creative work with broader brand and business priorities
• Present creative work to senior stakeholders, articulating creative rationale and incorporating feedback while maintaining brand integrity

Qualifications:

• Based in office 4 days per week at the Sweetgreen Support Center in Los Angeles
• 8-10+ years of experience in creative leadership roles, preferably within high-growth consumer brands or agencies
• Strong foundation in creative strategy and/or graphic design with a refined eye for typography, color, composition, and visual systems
• Proven experience leading integrated campaigns across multiple channels and platforms
• Deep understanding of art direction for photography and video from concept through final delivery
• Ability to clearly articulate creative ideas, strategy, and rationale to both creative and non-creative audiences
• Demonstrated experience managing and mentoring creative teams and freelance partners
• Strong balance of creative vision and business acumen, with comfort using data and insights to guide creative execution
• Highly collaborative, open-minded, and experimental, with a constant desire to evolve and improve the work
• Passion for design, culture, food, sustainability, products, and emerging trends
• High standards, strong attention to detail, and pride in delivering exceptional creative work
• Proficiency in Adobe Creative Suite, with motion design experience considered a plus

What you'll get:

• Highly competitive pay + bonus plan
• Three different medical plans to suit your and your family's needs
• Dental and Vision insurance
• Flexible PTO plan
• 401k program
• Employee HSA and FSA
• Complimentary greens
• An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
• To live the sweetlife and celebrate your passion + purpose
• A collaborative team of people who live our core values and have your back
• A clear career path with opportunities for development, both personally and professionally
• Free sweetgreen swag

Come join the sweetlife!

About sweetgreen

sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each sweetgreen, our 3,500 team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we’re committed to leaving people better than we found them. We’re in the business of feeding people, and we’re out to change what that means.

sweetgreen provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

sweetgreen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click here.

The Opportunity

As Senior Manager of Sourcing, you will lead Sweetgreen’s strategic sourcing initiatives for a set of perishable categories across national and regional supply chains. In addition to acting as the business owner for these categories and optimizing sourcing strategy, you will directly manage a team of sourcing professionals. You’ll leverage the strengths of both the Supply Chain organization and key suppliers to drive Sweetgreen’s competitive advantage in Safety, Service, Cost, Quality, and Growth, fully aligned with our values and Food Ethos.

Key Responsibilities

Category and Team Leadership

• Directly manage, develop, and inspire a high-performing team of sourcing/category managers and specialists for produce and perishables and categories as assigned.
• Set clear priorities and expectations, guide professional development, and foster a collaborative, mission-driven team culture.
• Leverage the expertise, capacity, and resources of Sweetgreen’s broader Supply Chain team to enable excellence across category planning, process optimization, and execution.
• Cultivate a strong network of supplier partners, using their capabilities and innovation as extensions of the Sweetgreen team to drive results in safety, service, cost, quality, and growth.

Strategic Category Leadership

• Serve as the “business owner” for perishables, leading the complete sourcing lifecycle for food safety, continuity, total cost ownership, quality, and innovation.
• Apply Sweetgreen’s Six Steps of Sourcing process—including analysis, strategy development, implementation, supplier qualification + selection, negotiation + contracting, and SRM—to all category initiatives.
• Lead comprehensive spend and market analysis, risk assessment, and multi-year strategy development to optimize supplier portfolios and achieve business goals.

Supplier Relationship Management

• Build and nurture robust supplier partnerships, classifying suppliers by strategic importance and risk profile.
• Lead joint business planning, Business Reviews (BRs), and performance management to ensure all key suppliers contribute to and are engaged in advancing Sweetgreen’s competitive priorities in safety, service, cost, quality, and growth.
• Relentlessly pursue supplier program improvement through data-driven SRM and continuous improvement.

Quality, Compliance & Food Ethos

• Ensure all ingredient specifications, food safety protocols, sustainability, and regulatory requirements are documented, commercialized, and enforced.
• Oversee compliance with Sweetgreen’s FSQA Expectations Manual, HACCP plans, and GFSI food safety audits.
• Champion Sweetgreen’s Food Ethos, driving sustainability, regenerative practices, and animal welfare objectives across the supply chain.

Supply Chain Resiliency & Risk Management

• Proactively identify, assess, and mitigate supply, quality, cost, and regulatory risks through robust risk analysis, risk registers, and contingency planning.
• Drive the development of secondary supply strategies and optimize product flows to minimize inefficiency and inventory risk.

Project & Change Management

• Lead the scoping, design, and delivery of ingredient projects (e.g., innovation, quality upgrades, food ethos improvements) aligned with Sweetgreen’s priorities.
• Oversee project management systems to ensure timelines, milestones, and deliverables are clear and consistently met.

Performance Management & Data Analytics

• Deliver accurate period-end reporting (credits, substitutions, KPIs, COGS).
• Harness analytics and forecasting tools, and utilize both internal and supplier data, to drive continuous improvement and strategic decision-making.
• Surface actionable insights and business trends to inform future strategy.

Cross-Functional & Organizational Leadership

• Collaborate with cross-functional partners (Marketing, Culinary, Quality, Finance, Operations) to support menu innovation, communications, and sustainability messaging.
• Mentor, coach, and develop the next generation of sourcing leaders and contribute to the ongoing expansion of sourcing excellence at Sweetgreen.

What You’ll Bring

• Minimum 10 years of progressive management experience in restaurant or foodservice category management, supply chain, or sourcing within the food industry, preferably supporting high-volume, multi-site, retail/distribution, or meat/produce perishable categories.
• Demonstrated success in team leadership and people development in a fast-paced environment.
• Proven expertise in supplier negotiations, contract management, and end-to-end category ownership.
• Proficient with data analytics and supply chain management tools: Source to Contract, SRM, ArrowStream, FoodLogiq, CrunchTime, ERP/MRP, etc.
• Deep knowledge of sustainable farming, regenerative agriculture (e.g., soil health, cover crops, carbon sequestration), and food/animal welfare/certification requirements.
• Experience efficiently and reliably moving perishable products through distribution channels.
• Continuous improvement mindset, strong business case development and execution skills.
• Excellent communicator and relationship builder with cross-functional partners, suppliers, farmers, and growers.
• Willingness to travel for supplier and partner engagement.

Key Performance Metrics

• Identify areas of annual cost savings, and execute strategic initiatives for capturing savings on assigned categories.
• Deliver ≥98% supplier on-time delivery and order accuracy.
• Implement and track strategic sourcing plans and risk mitigation strategies for all categories.
• Consistently meet or exceed 100% compliance with food safety and sustainability standards.
• Foster top-tier team performance, engagement, and professional growth.
• Enhance Sweetgreen’s competitive advantage through superior use of Supply Chain and supplier resources across Safety, Service, Cost, Quality, and Growth.

What you'll get:

• Highly competitive pay + bonus plan
• Three different medical plans to suit your and your family's needs
• Dental and Vision insurance
• Flexible PTO plan
• 401k program
• Employee HSA and FSA
• Complimentary greens
• An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
• To live the sweetlife and celebrate your passion + purpose
• A collaborative team of people who live our core values and have your back
• A clear career path with opportunities for development, both personally and professionally
• Free sweetgreen swag

Come join the sweetlife!

About sweetgreen

sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each sweetgreen, our 3,500 team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we’re committed to leaving people better than we found them. We’re in the business of feeding people, and we’re out to change what that means.

sweetgreen provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

sweetgreen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click here.