We are seeking a Senior Sourcing Lead – Cloud & AI Inference to join our Global Procurement team. This role will serve as a strategic leader in driving cloud and AI infrastructure sourcing initiatives both across the US and globally, with a primary focus on optimizing third-party cloud spend, structuring hyperscaler commercial agreements, and enabling scalable growth of our cloud and AI footprint. As a senior member of the team, you will not only lead complex sourcing strategies, but also provide oversight, coaching, and guidance to sourcing managers and buyers on the US team.

This role requires deep domain expertise in cloud commercial models, including hyperscaler enterprise agreements (AWS, GCP, Azure), committed-use and reserved capacity pricing, and AI inference procurement.

You will partner directly with senior stakeholders, technology leaders, platform engineering, and finance teams to ensure we are extracting maximum value from our cloud investments, building cost transparency, and driving measurable business impact in our fastest-growing technology spend category.

Key Responsibilities

• Own and execute the cloud and AI inference category strategy across our organization (both within trading infrastructure and enterprise-wide).

• Lead negotiations for high-value and complex hyperscaler agreements (Enterprise Discount Programs, Committed-Use Discounts, Private Pricing Agreements), ensuring best-in-class commercial outcomes and risk mitigation.

• Drive measurable cost optimization initiatives across cloud and AI inference spend through FinOps discipline, multi-cloud benchmarking, and consumption analytics, while balancing speed, scalability, and innovation.

• Influence senior stakeholders (up to executive leadership) to align on cloud sourcing strategies, architectural trade-offs, and commercial business cases.

• Establish and strengthen key vendor relationships with hyperscalers and emerging AI infrastructure providers to maximize long-term value and innovation.

• Monitor cloud market trends, hyperscaler pricing benchmarks, and supplier performance to proactively identify opportunities for savings and improvement.

• Represent Procurement as a trusted advisor to technology and business leadership on all cloud and AI inference investment decisions.

Required Experience

• 10+ years of sourcing/procurement experience, with significant depth in cloud or hyperscaler procurement.

• Demonstrated success leading large-scale cloud negotiations and delivering multimillion-dollar savings or cost avoidance.

• Experience building and executing cloud category strategies at an enterprise level.

• Proven ability to influence and collaborate with senior technology executives, including Platform Engineering and CTO-level stakeholders.

Required Skills

• Excellent negotiation, analytical, and financial acumen, with deep understanding of cloud pricing mechanics.

• Strong leadership presence with ability to communicate complex cloud sourcing strategies clearly to stakeholders at all levels.

• Strategic thinker with demonstrated ability to balance cost optimization, innovation, and architectural flexibility.

• Expertise in leveraging cloud consumption data and cost models to drive sourcing strategy creation.

• Ability to thrive in a fast-paced, high-impact environment with competing priorities.

Preferred Qualifications

• Bachelor's degree in Business, Supply Chain, Finance, Computer Science, or related field.

• Experience within financial services, trading, or other complex tech-focused industries.

Role Summary

We’re looking for a Digital Content & AI Automation Manager to lead our transition to 'Vibe Marketing.' Inspired by the shift toward Vibe Coding, we want to bridge the gap between creative intent and digital execution. You’ll move Okta away from manual tickets and rigid CMS forms toward an agentic, self-service model—building the tools that allow marketers to describe a goal in natural language and see it manifest across our digital ecosystem.

This is a test, learn, build, iterate role. You aren't just managing a stack; you’re building an autonomous engine that empowers every marketer to be a creator.

What You’ll Actually Do

• Build the "Vibe Marketing" tools: Create the workflows and agentic layers that allow non-technical stakeholders to manage and scale digital content across its entire lifecycle using natural language and AI assistance.
• Develop Agentic Support Models: Prototype and deploy AI agents that act as "co-pilots" for Marketing Managers—handling everything from automated tagging and metadata to complex distribution across our headless ecosystem.
• Architect Self-Service Systems: Reduce the "time-to-live" by building modular, reusable content structures that agents can manipulate, moving us beyond the constraints of traditional platforms like Adobe Experience Manager.
• Operate Like a Lab: Run rapid experiments with emerging AI tools and automation platforms. Build scrappy prototypes—not just strategy decks—to prove that "vibe-based" creation works at enterprise scale.
• Partner Across Teams: Bridge the gap between "what if" and "here’s how," working with Marketing, Engineering, and Digital teams to turn agentic concepts into production-ready workflows.

What We’re Looking For

• The "Vibe" Mindset: You understand the shift from "doing the work" to "directing the agents." You’ve followed the Vibe Coding movement and are itching to apply it to Marketing Tech.
• 4–8 Years of Experience: You’ve seen the limitations of legacy CMS architectures and are ready to bypass those bottlenecks by building a modern, agent-led content supply chain.
• Hands-on AI & Automation: You don't just prompt; you build. You have experience with APIs, MCP, LLM orchestration, and connecting tools to create seamless loops.
• Technical Fluency: You aren't a full-stack engineer, but you understand how to navigate enterprise complexity—you're comfortable with structured content, and the logic of how data flows between a headless CMS, an LLM, and the front-end.

#LI - Hybrid

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We are seeking an experienced Sr. Safety Specialist to join our team! As Sr. Safety Specialist, you will join forces with the Manager of Safety and Loss Prevention  to head up workplace safety initiatives for one of our distribution center operations! You will be on the front lines of production and immerse yourself in the trenches to promote HelloFresh’s vision, inspire change, raise the bar on safety performance, and champion a culture of safety!

Shifts:  1pm-11pm Sunday-Wednesday  and Wednesday-Saturday  (flexibility is needed)

You will…

• Work with integrity and the utmost regard for the safety and health at HelloFresh
• Provides subject matter expertise either through education, training, and/or experience in multiple areas including environmental management, compliance, occupational safety, risk management and/or occupational health
• Ensure OSHA compliance within a HelloFresh/Green Chef Facility including but not limited to: Powered Industrial Trucks (PIT’s); New Hire safety training and ongoing safety training; Lockout/Tagout, Machine Guarding and Chemical Safety; all necessary recordkeeping and reporting including OSHA 300 Logs
• Assist management team during accident or injury investigations and root cause analysis
• Act as the management team’s subject matter expert for safety and security questions
• Ensure visibility of HSE initiatives at the site level (Behavior Safety, Safe Work Permit process, Safety Observations, Near Miss, etc) to all levels of operations management and recommend improvements in effectiveness. Demonstrate sound judgment based on observations and evaluation, by site, to determine safety meeting effectiveness and appropriate level of mentoring for safety meeting facilitators. Collect and analyze data to identify safety or injury trends and develop corrective actions
• Ensure contractors and visitors follow HelloFresh safety policies during their time on-site
• Assist with the site emergency action plan and liaison with local first responders when needed
• Conduct a Job Safety Analysis (JSA) of all routine and non-routine tasks performed on-site
• Promote safer forklift operations through training, observation and coaching operators
• Develop training materials including toolbox talks, standard operating procedures (SOP’s) and others
• Manage the relationship with site security and ensures security services are being provided for each DC
• Assist with inventory shrinkage and other deliberate damage/product theft investigations as needed
• Support other departments including quality, food safety, production and logistics as needed
• Use continuous improvement principles to identify ways to improve our processes and results

You are…

• Partner: you effectively listen, build rapport and communicate at all levels; you’re confident sharing ideas and are a trusted advisor for workplace safety
• Results-driven: you recognize and resolve situations that are ambiguous or challenging, focus effort on meeting or exceeding goals, and pave the way for efficiency.
• Programmatic: able to identify the system component that is causing the error, as well as the options available for resolving it and completing the task.
• Inspirational: you know how to make an impact and deliver presentations that inspire and influence change
• Versatile: you roll with the punches and don’t get overwhelmed easily; you enjoy grinding away at issues and have a knack for driving results in hyper-growth, constantly changing environments

You have…

• Minimum of 3 years of experience in occupational safety experience with knowledge of manufacturing/industrial EHS
• Bachelor’s degree in Safety, Occupational Health, or Environmental Health & Safety preferred; will consider high school diploma with 4+ years EHS experience
• Preferred Safety Certification: CSP, ASP, OHST, etc.
• Expertise in OSHA compliance, especially with powered industrial trucks, lockout/tagout, strain and sprain prevention.
• Superior communication and presentation skills with ability to influence across all levels of an organization
• Proficiency in Microsoft Office (Excel, Word, Power Point) and Google app (Gmail, drive, sheets, etc.)

You’ll get…

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy 
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Title: Sales Account Executive

Location: Must be located in Indiana, Illinois, Michigan, or Ohio

Position Summary

The Sales Account Executive is a field-based, growth-focused role responsible for developing new business within the feed, grain, and agribusiness sectors. This position is best suited for a self-directed, industry-savvy seller who thrives in a greenfield territory and is motivated to build pipeline through outbound prospecting and in-person customer engagement.

The Sales Account Executive works cross-functionally with Ever.Ag sales leadership, product, services, and customer success teams while maintaining a high level of autonomy. This is not a desk-based or inbound sales role; travel and proactive pipeline development are essential.

Key Responsibilities

• Develop and maintain a strong working knowledge of Ever.Ag solutions, with a primary focus on Prairie Systems
• Proactively identify, prospect, and engage new customers within the feed, grain, and agribusiness markets
• Build and manage a healthy sales pipeline primarily through outbound efforts and field-based selling
• Lead customer discovery conversations and deliver compelling, value-based sales presentations in person and virtually
• Navigate long and variable buying cycles common in small and mid-sized agribusinesses
• Establish trusted relationships with owners, managers, and operational decision-makers
• Collaborate with internal stakeholders to structure solutions, negotiate terms, and close deals
• Accurately document sales activity, pipeline, and forecasts in CRM
• Attend industry events, conferences, and trade shows to expand market presence and generate opportunities
• Partner with Customer Success to support onboarding, adoption, and long-term customer satisfaction
• Provide market and customer feedback to internal teams to help inform product and service enhancements
• Travel frequently to customer sites and territories while adhering to all company safety and driving policies
• Perform other related duties as assigned

Qualifications

• Bachelor’s degree (B.S. or B.A.) or equivalent practical experience
• Experience working in or selling to the agriculture industry is required
• Strong preference for experience within feed, grain, dairy, or livestock-related agribusinesses
• Prior ag-oriented sales experience is a plus; SaaS experience is helpful but not required
• Demonstrated ability to operate independently, build pipeline from scratch, and manage multiple opportunities simultaneously preferred
• Comfort with prospecting, rejection, and long sales cycles
• Experience using CRM tools to track activity and manage opportunities preferred
• Willingness and ability to travel frequently (average 50%, with some variability)
• Must be able to safely operate a motor vehicle, maintain a valid driver’s license, and comply with company driving policies

Competencies for Success

• Industry Credibility & Customer Focus: Understands agricultural operations and communicates effectively with industry professionals
• Self-Motivation & Initiative: Takes ownership of territory and results; thrives with autonomy and minimal oversight
• Resilience & Persistence: Handles rejection constructively and maintains long-term prospect relationships
• Communication Skills: Clearly articulates value propositions and adapts messaging to varied audiences
• Analytical Thinking: Evaluates customer needs, timing, and constraints to advance opportunities effectively
• Integrity & Accountability: Operates with transparency, professionalism, and a results-oriented mindset
• Action-Oriented: Proactively identifies opportunities and follows through without waiting for direction

HelloFresh is seeking a  weekend senior produce  procurement buyer to work directly with the operations manager to ensure food buying across the organization is tracked and managed efficiently. This position is Full-Time covering a Friday - Monday  schedule (4 x 10 hour days).

The procurement team collaborates closely with all distribution centers to guarantee timely and accurate shipment of every box. There is a large group on the procurement team dedicated to making this goal achievable. Procurement is divided into various commodity categories, with this role being a part of the produce team. Other commodity groups encompass grocery, dairy, market, protein, and packaging. In support of this effort, procurement provides assistance to distribution centers seven days a week. While most orders are delivered on weekdays, due to the perishable nature of food, we require assistance in procuring ingredients during weekends as well. This is where you come in! 

You will … 

• This is a weekend role. You will be responsible for the following activities on a Friday - Monday (Weekend 4 x 10s) Schedule.
• Own purchasing and inventory management activities for a variety of food or packaging Stock Keeping Units (SKUs), ensuring the right product is at the right place at the right time while considering cost targets, contracted suppliers, quantity needed and logistical parameters.
• Manage key weekly operations processes including placing POs, tracking freight, managing production issues, paying invoices, analyzing data and managing inventory and capacity levels.
• Collaborate and own relationships with various HelloFresh distribution centers, warehouse locations, and suppliers to ensure timely deliveries and inventories match demand requirements to guarantee punctual deliveries and maintain inventory levels that align with production schedule. When needed, holding suppliers accountable to on-time delivery and excellent quality.
• Collaborate closely with HelloFresh distribution centers and suppliers. Resolve any unforeseen problems with suppliers relating to operations, purchasing or quality/performance quickly and professionally.
• Lead and facilitate team meetings with the warehouse and procurement teams to ensure their readiness for success each weekend.
• Drive and project manage cross-functional continuous improvement initiatives by recommending and testing new processes and implementing positive change.
• Work with a team of internal high-achievers to continue building, growing, and improving on our offsite production capabilities.
• Support your teammates to ensure that no boxes are missed and no ingredients are subbed due to procurement issues.
• Note: At HelloFresh we believe in-person connections are a key component of our culture. Our teams are expected to be in office a portion of the month, exact % is subject to change.

You are… 

• Passionate about food and produce!
• Independent and autonomous, able to  navigate through the workday, escalating where needed
• A leader and a team player, able to delegate and assign tasks to support the team with clarity, organization, and efficiency.
• Proactive, able to identify and addressing issues as they arise
• Customer-centric and resourceful willing to do get creative to satisfy customer needs
• Organized  and adaptable with proven ability to prioritize, work under pressure, and meet time sensitive deadlines you thrive in a fast-paced, high-change and dynamic work environment
• Detail-oriented and Data driven- curious about what insights can be derived from data and 

You have… (no more than 6 concise bullets and make sure these are absolute requirements of the day-to-day role)

• A Bachelor’s degree is required
• 3-5 years of procurement and/or sourcing experience
• Strong working knowledge of Microsoft Office Suite, specifically MS Excel

You’ll get… (do not edit this list)

• Competitive salary, 401k with company match that vests immediately upon participation
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Your Launchpad into Global Trade 

The opportunity 

As a Customs Specialist, you won't just be starting a job; you'll be starting a career at the heart of international trade. You'll join our core Customs team—a product poised for more than 10x growth in the next five years—and play a pivotal role in how goods move around the world.

You'll be on the front lines, working with clients, shippers, and government agencies to clear goods across international borders. Forget old-school logistics; here, you'll use Flexport's state-of-the-art technology to automate processes and set new industry standards. You’ll be surrounded by industry leaders in a vibrant, supportive environment that’s built on teamwork and innovation. We invest in our people with continuous learning opportunities to help you grow into a thought leader in the customs field.

What you’ll do 

• Become a global trade expert by navigating the complex world of customs regulations to ensure goods comply with international laws.
• Keep supply chains moving by managing the essential documents and data needed for smooth customs clearance to CBP.
• Build your client management skills by collaborating with international clients and logistics partners, providing them with timely information and support.
• Drive innovation by using Flexport's technology to optimize customs processes and provide data to clients.
• Sharpen your strategic thinking by participating in client business reviews and operational calls, gaining direct exposure to high-level strategy.
• Embrace continuous improvement by following—and helping us improve—our standard operating procedures to make our work even smarter.

This role is for you if you… 

• Recently earned a Bachelor's degree in Business, Supply Chain Management, or a related field.
• Have a "compliance-first" mindset, with a commitment to maintaining the highest standards of integrity and regulatory adherence
• Are a natural problem-solver who pays close attention to the details.
• Thrive in a fast-paced environment, can adapt to new technology, and aren't afraid of a tight deadline.
• Are a master of organization who can prioritize and manage a large volume of tasks with minimal supervision.
• Are an excellent communicator (both verbal and written) who seeks out and welcomes feedback to grow.

Why you’ll love working at Flexport

• Make a Real-World Impact: Your work will directly help companies—from emerging brands to Fortune 500s—navigate the complexities of global trade.
• Unmatched Career Growth: We're committed to your development. With mentorship from industry experts and continuous learning opportunities, you'll have the resources to build a meaningful career.
• Comprehensive Benefits: We offer a competitive salary with equity, giving you a real stake in our success. Enjoy flexible paid vacation and sick days so you can take the time you need to rest and recharge and a generous benefits package that includes health, dental, and vision insurance, a 401(k) plan, and more.
• Support for What Matters: We offer 18 weeks of paid leave for birthing parents (8 weeks for non-birthing parents), 10 hours of paid volunteer time, and a vibrant community with our Employee Resource Groups.

#LI-Onsite

Join Our Talent Community: Future Opportunities at Flexport 

Flexport is always moving forward, and our Customs team is constantly growing! While we might not have an active opening today, we want to have your information ready so we can reach out the moment the right role becomes available. 

Your Launchpad into Global Trade

The opportunity 

As a Customs Specialist, you won't just be starting a job; you'll be starting a career at the heart of international trade. You'll join our core Customs team—a product poised for more than 10x growth in the next five years—and play a pivotal role in how goods move around the world.

You'll be on the front lines, working with clients, shippers, and government agencies to clear goods across international borders. Forget old-school logistics; here, you'll use Flexport's state-of-the-art technology to automate processes and set new industry standards. You’ll be surrounded by industry leaders in a vibrant, supportive environment that’s built on teamwork and innovation. We invest in our people with continuous learning opportunities to help you grow into a thought leader in the customs field.

What you’ll do 

• Become a global trade expert by navigating the complex world of customs regulations to ensure goods comply with international laws.
• Keep supply chains moving by managing the essential documents and data needed for smooth customs clearance to CBP.
• Build your client management skills by collaborating with international clients and logistics partners, providing them with timely information and support.
• Drive innovation by using Flexport's technology to optimize customs processes and provide data to clients.
• Sharpen your strategic thinking by participating in client business reviews and operational calls, gaining direct exposure to high-level strategy.
• Embrace continuous improvement by following—and helping us improve—our standard operating procedures to make our work even smarter.

This role is for you if you… 

• Recently earned a Bachelor's degree in Business, Supply Chain Management, or a related field.
• Have a "compliance-first" mindset, with a commitment to maintaining the highest standards of integrity and regulatory adherence
• Are a natural problem-solver who pays close attention to the details.
• Thrive in a fast-paced environment, can adapt to new technology, and aren't afraid of a tight deadline.
• Are a master of organization who can prioritize and manage a large volume of tasks with minimal supervision.
• Are an excellent communicator (both verbal and written) who seeks out and welcomes feedback to grow.

Why you’ll love working at Flexport

• Make a Real-World Impact: Your work will directly help companies—from emerging brands to Fortune 500s—navigate the complexities of global trade.
• Unmatched Career Growth: We're committed to your development. With mentorship from industry experts and continuous learning opportunities, you'll have the resources to build a meaningful career.
• Comprehensive Benefits: We offer a competitive salary with equity, giving you a real stake in our success. Enjoy flexible paid vacation and sick days so you can take the time you need to rest and recharge and a generous benefits package that includes health, dental, and vision insurance, a 401(k) plan, and more.
• Support for What Matters: We offer 18 weeks of paid leave for birthing parents (8 weeks for non-birthing parents), 10 hours of paid volunteer time, and a vibrant community with our Employee Resource Groups.

What to Expect After You Apply

• We’ll Keep You in Mind: Once you apply, your profile goes directly into our internal talent community. 
• The Timeline: Think of this as getting a head start! While there isn't an immediate next step, we’ll dive into this talent pool first as soon as a new role is approved.
• When the Time is Right: A recruiter will contact you directly as soon as an active role aligns with your experience!
• Keep Growing: We’d love to stay connected! Follow us on social media or check back on our careers page if you see an active role that catches your eye! 

#LI-Onsite

Help Win New Business

The Opportunity: 

Operating at the intersection of logistics and tech has allowed Flexport to develop a unique value proposition that customers all over the globe love, resulting in exponential growth over the last 10+ years. Flexport today connects more than 10,000 clients across 100+ countries, and our role is to help businesses of all sizes find the global trade solutions that will empower their success.

With offices on three continents, our team is as global as our client base and we’re excited to continue building a product and service they love. With revenue growing at breakneck speed, we’re looking for a consultative and tenacious Inbound Sales Development Representative to join our growing Sales Team based out of our Chicago Office!

You will:

• Identify and qualify new inbound sales opportunities for Flexport

• Partner closely with marketing in developing, testing, and implementing new inbound funnels

• Work with Account Executives to identify and prioritize strategic opportunities in your market segment 

• Demonstrate the value of our offering through phone calls, email, and other social mediums

• Shadow Account Executives in meetings and other activities to help you acquire the skills you’ll need for the next role on the Flexport sales team.

You should have:  

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!

• Excellent communication, interpersonal, and organizational skills

• An enthusiasm for cold-calling prospects and a willingness to hop on the phone with new people every day and explain Flexport’s value propositions it relates to each individual you speak with

• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

The Opportunity:

Flexport is seeking a Manager, Carrier Operations to drive the tactical execution and day-to-day performance of our parcel transportation network. Reporting directly to the Senior Manager of Carrier Operations, you will be the front-line lead for carrier accountability, ensuring our partners meet the rigorous On-Time Delivery (OTD) and On-Time Pickup (OTP) standards our merchants expect. You will turn performance data into action and maintain the operational pulse of the network.

What You Will Do:

Execute Carrier Performance & Accountability

• Daily Operational Lead: Serve as the primary point of contact for day-to-day engagements with national and regional carriers.
• Performance Monitoring: Conduct weekly carrier sessions and monthly deep-dives to track compliance with SLAs, focusing specifically on OTP and OTD excellence.
• Rapid Resolution: Act as the first point of escalation for real-time performance issues, executing recovery programs to mitigate merchant impact.
• Dashboard Management: Maintain and utilize reporting dashboards to ensure partners are consistently meeting performance thresholds.

Support Strategic Initiatives & Procurement

• RFP Support: Assist the Senior Manager in the execution of RFPs by gathering requirements and validating carrier data for parcel and regional delivery modes.
• Financial Integrity: Perform regular audits of carrier invoices to identify discrepancies and ensure billing accuracy across the network.
• Operational Implementation: Help execute "Special Ops" and strategic initiatives by translating long-term plans into actionable daily tasks.

Cross-Functional Collaboration

• Bridge Tech & Ops: Work with internal Product and Engineering teams to troubleshoot tool issues and provide feedback on operational pain points.
• Warehouse Alignment: Partner closely with Warehouse and Fulfillment teams to ensure smooth hand-offs at injection points.
• SOP Development: Draft and update Standard Operating Procedures (SOPs) for new carrier integrations and compliance frameworks.

What You’ll Need:

• Experience: 4-6+ years of experience in transportation, logistics, or supply chain operations, with a focus on parcel or trucking networks.
• Carrier Management: Proven experience in a "front-line" role managing carrier performance and holding partners accountable to SLAs.
• Data Proficiency: Strong ability to use SQL and BI tools (Looker, Tableau) to analyze parcel data and track KPIs.
• Problem Solving: A proactive mindset with the ability to handle high-pressure escalations and navigate operational ambiguity.
• Communication: Strong professional communication skills to manage external partners firmly and collaborate effectively with internal teams.
• Education: Bachelor’s degree in Supply Chain, Logistics, Business, or a related field.

Help Facilitate Our Clients’ Duty Recovery Efforts

The opportunity: 

Flexport is experiencing massive growth with 2,500+ Flexporters across 20 global offices and warehouses. And we’re just getting started. With revenue growing at breakneck speed, Flexport is looking for a Drawback Associate to join our Drawback and Refund Services branch of our Trade Management team. In this role, you’ll be responsible for optimizing our clients’ drawback recoveries and facilitating their drawback experience alongside some of the smartest people in the logistics industry as we collectively challenge the status quo and reduce the friction in global trade.

You will:

• Prepare US and foreign duty drawback or other duty and import tax refund forms and data as necessary for establishing and maintaining our clients’ drawback programs
• Collect and analyze import, export, manufacturing, and other business documents and data
• Complete data entry, when necessary, to convert data into electronic formal
• Prepare drawback claims utilizing drawback software solutions, analyze results, and troubleshoot issues
• Manage and maintain import, export, and other client and claim databases
• Submit documentation and claims to Customs and follow up as necessary
• Work to ensure compliance with drawback and other regulations
• Manage the day-to-day drawback operations for clients
• Assist your team and the drawback organization with tasks that will allow for timely and effective filings of claims.
• Assist Senior Associates when onboarding team members, with client communication and when working with new clients in order to prepare for future opportunities on the drawback team. 

You should have:  

• Strong interpersonal skills and detail-oriented with superior organizational, multi-tasking, and problem-solving skills, 
• Expertise with Microsoft Office suite with emphasis on Excel and Google equivalents, analytical tools and functions highly desirable
• Familiarity with large sets of data
• Mastery of email communication. You keep the inbox at zero.
• High level of computer literacy. No paper. All digital.
• Some industry knowledge including classification, valuation, duty minimization and avoidance strategies, government regulations and rulings, and other trade information preferred.
• Bachelor's degree from an accredited college/university, Licensed Customs Broker preferred
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

The opportunity

Flexport operates at the intersection of global trade, technology, and policy — which means the stories we tell matter. We're looking for a Senior Manager, Communications & Content to drive forward how Flexport shows up in the world: in the press, on our blog, across social channels, in customer inboxes, and inside the company.

This is a high-visibility, high-trust role. You'll work directly with our CEO & Founder and members of the leadership team to shape Flexport's narrative and ensure we're part of the conversations that matter — from supply chain disruptions and trade policy shifts to AI innovation and the future of logistics. You'll also be the person who makes sure our customers and employees hear from us clearly, consistently, and at the right moments.

This role requires someone who can toggle between crafting a pitch to a Tier 1 reporter, writing a customer email about a service change, coaching an executive before a live interview, and developing a content calendar that ties Flexport's story to the biggest themes in global commerce — all in the same week.

You will

Public Relations & Media

• Support Flexport's PR strategy end-to-end: proactive media pitching, inbound media management, press releases, and rapid response.
• Build and deepen relationships with key reporters and outlets covering logistics, trade, technology, and business.
• Develop and execute a thought leadership program that positions Flexport's CEO & Founder and other senior leaders as go-to voices on global trade, supply chain innovation, and AI in logistics.
• Staff and prep spokespeople for interviews, panels, and media appearances — including media training, message development, and briefing documents.
• Monitor the news cycle for opportunities to insert Flexport into breaking stories and larger industry narratives.

Content Strategy

• Shape Flexport's content strategy and content development across blog, social media, website, webinars, and other owned channels.
• Define and evolve Flexport's narrative — how we talk about ourselves, how we connect our platform and products to the macro stories reshaping global trade, and how we differentiate from legacy freight forwarders.
• Build an editorial engine that produces high-quality, consistent content that serves demand generation, brand awareness, and customer education goals.
• Partner with Product Marketing and Growth Marketing to ensure content supports campaigns, product launches, and pipeline objectives.

Customer Communications

• Own the voice and cadence of how Flexport communicates with customers outside of product and transactional workflows — service updates, policy changes, product announcements, and other moments that require clear, trustworthy messaging.
• Develop frameworks and templates that ensure customer-facing communications are timely, accurate, and on-brand, especially during high-stakes moments like trade policy shifts or service disruptions.
• Partner with Customer Success, Operations, and Product teams to coordinate messaging and ensure alignment across touch points.

AI & Efficiency

• Leverage AI tools across the communications function — from drafting and editing content, to media monitoring and research, to automating repetitive workflows — so a lean team can operate with the output and speed of a much larger one.
• Stay current on how AI is changing PR, content, and communications, and bring new tools and approaches into the team's daily work.

You should have

• 7+ years of experience spanning PR, communications, and content. A mix of agency and in-house experience is ideal.
• Proven media relationships and a track record of landing meaningful coverage in top-tier business, trade, and technology outlets. You know how to pitch, and reporters know your name.
• Experience as a communications partner to senior executives — you've prepped leaders for interviews, developed thought leadership platforms, and know how to translate a leader's vision into a public narrative.
• Strong editorial instincts and the ability to build a content program from strategy through execution. You can write, and you can also build systems that scale content without sacrificing quality.
• Experience owning customer communications in a B2B environment, particularly during complex or sensitive moments like service changes, pricing updates, or industry disruptions.
• The ability to move fast, manage multiple workstreams at once, and exercise excellent judgment about what to say, when to say it, and how.
• Familiarity with the logistics, supply chain, or trade industry is a strong plus — but a fast learner with deep B2B or tech experience can thrive here too.
• You actively use AI tools to drive efficiencies across content production, media monitoring, research, and workflow automation. This isn't a nice-to-have — we want someone who is already using AI to make a small team move like a big one.

Exciting Trade Advisory Opportunity to Help Make Global Trade Easy

The opportunity:

The global supply chain is one of the most heavily regulated industries for all parties involved. Everyone from the carriers, intermediaries, trucking companies, 3rd party logistics, freight forwarders, shippers, consignees, importers, exporters, and brokers face a challenging and complex task of navigating through a myriad of laws from the originating country, destination country as well as international treaties and conventions.

The Trade Advisory team, consisting of business consultants, lawyers and licensed customs brokers, offers advanced customs and trade expertise to help clients identify supply chain risks and cost savings opportunities. As a Trade Advisory Lead, you will lead and mentor other Trade Advisory team members to help address and find solutions to trade issues that matter to our clients, furthering the company’s values. Your role would take your trade and industry knowledge to help build our trade advisory services, while servicing our clients.

You will:

• Lead and manage trade advisory projects that focus on trade compliance and duty minimization strategies, including Classification, Country of Origin, FTA analysis, FSFE, Compliance assessment, tariff engineering, etc.
• Perform, coordinate, and support Trade Advisory analytics and reporting from a variety of sources, providing insights and recommendations.
• Monitor deadlines and draft client deliverables for multiple projects at a given time, ensuring high quality and timely delivery.
• Proactively stay informed on the latest customs and other government agency regulations, ruling issuances, and industry trends that are relevant to our clients, and educate the team.
• Ensure project timelines, statuses, and invoices are appropriately managed and delivered, overseeing the work of other associates.
• Coordinate and facilitate software solutions, automation of data analytics, improvement of SOPs, ACE portal access, applications, and integrations, serving as a subject matter expert.
• Interface with CBP and our clients and offer timely responses, elevating where necessary, and guiding junior team members.
• Maintain active communication with clients, customs and other government authorities, and internal stakeholders, representing the team.
• Support Trade Advisory infrastructure and administrative requirements, contributing to team development and best practices.

You should have:

• Bachelor's degree from an accredited college/university.
• Licensed Customs Broker required, J.D. or graduate degree highly preferred.
• 5-7 years trade related experience working in house, at customs brokerage, consulting or law firm preferred, with demonstrated leadership experience.
• Strong technical and business writing skills.
• Strong interpersonal skills and the ability to stay on top of multiple tasks and projects, with excellent prioritization and delegation abilities.
• Expertise with Microsoft Office suite and Google equivalents.
• Strong data analytical skills.
• Strong industry knowledge including classification, valuation, reconciliation, duty minimization and avoidance strategies, government regulations and rulings, and other trade information, with the ability to provide expert guidance.

#LIOnsite

Exciting Trade Advisory Opportunity to Help Make Global Trade Easy

The opportunity: 

The global supply chain is one of the most heavily regulated industries for all parties involved.  Everyone from the carriers, intermediaries, trucking companies, 3rd party logistics, freight forwarders, shippers, consignees, importers, exporters, and brokers face a challenging and complex task of navigating through a myriad of laws from the originating country, destination country as well as international treaties and conventions.

The Trade Advisory team, consisting of business consultants, lawyers and licensed customs brokers, offers advanced customs and trade expertise to help clients identify supply chain risks and cost savings opportunities. Flexport is looking for a Trade Advisory Manager to help lead our Trade Advisory services. In this role, you’ll be responsible for managing a team of associates, growing our business and helping our clients navigate the complex web of global trade alongside some of the smartest people in the advisory, customs and logistics industries as we collectively challenge the status quo and reduce friction in global trade.

You will:

• Help lead the team of customs and trade advisors.
• Develop and roll out new trade advisory service offerings
• Own the team’s long range plan and build the strategy to grow and meet aggressive goals.
• Do whatever it takes to help our clients to resolve trade related questions and problems.
• Strive to create an agile technology focused high performance culture.
• Manage a team and be a proactive leader to build and grow Trade Advisory services.
• Own the entire portfolio of clients and projects and lead the teams responsible for execution and reporting relevant metrics.
• Use creativity to improve operational efficiency, leadership communication, and revenue growth.
• Guide trade advisory associates on researching trade related matters such as tariff classification, valuation, country of origin, trade remedies, and free trade agreements.
• Review, comment and help finalize client deliverables prepared by associates including memos and presentations.
• Monitor client deadlines and prepare submissions to CBP.
• Maintain active communication with clients, customs and other government authorities, and internal stakeholders.
• Proactively stay informed on the latest customs and other government agency regulations, ruling issuances, and industry trends that are relevant to our clients.
• Organize and execute internal and external trade related communications.
• Support Trade Advisory infrastructure and administrative requirements.

You should have:  

• Bachelor's degree from an accredited college/university.
• Must have Licensed Customs Broker required, J.D. or graduate degree
• Must have 10+ years trade related experience working in house, at customs brokerage, consulting or law firm.
• 3-5 years experience managing associates, projects, and business metrics.
• Strong technical and business writing skills.
• Public speaking and presentation skills, including experience with webinars, training sessions, and client facing presentations.
• An advanced command of tariff classification, valuation, duty minimization and avoidance strategies, government regulations and rulings, and other trade information.
• Strong interpersonal skills and detail-oriented with superior organizational, multi-tasking, and problem-solving skills.
• Expertise with Microsoft Office suite and Google equivalents.
• High level of computer literacy. No paper. All digital.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

About the Role

We’re looking for a detail-oriented, creatively-driven Senior Brand Designer to support the execution and evolution of Flexport’s visual identity across multiple touch points. We want someone who is a systems thinker and is skilled at creating scalable design solutions and thinking holistically about the brand ecosystem. This role blends hands-on design work with project and vendor management, ensuring consistency, quality, and speed across a wide variety of brand expressions—from our website and marketing campaigns to sales decks and internal presentations.

You’ll partner closely with marketing, product, and executive teams to produce thoughtful, on-brand creative that elevates our message and moves our business forward.

You Will

• Production & Event Design: Translate creative strategy into a cohesive brand experience across digital platforms and physical spaces—ranging from large-scale event signage and spatial wayfinding to premium swag and print collateral.
• Website Design: Design and maintain brand-forward web experiences in close partnership with web developers and digital marketers.
• Presentation & Deck Design: Build and refine executive presentations, sales materials, and keynote visuals that are both beautiful and effective.
• Illustration & Graphics: Create and manage a library of custom illustrations, icons, and infographics to support Flexport’s storytelling.
• Photo Editing & Management: Curate and edit photography for use across marketing channels; maintain our image library to ensure easy access and brand alignment.
• Vendor Management: Oversee external design vendors and contractors, ensuring they deliver high-quality work on time and on brand.

You Should Have

• 5-7 years of experience in brand design, visual communication, or similar creative role—ideally at a fast-paced tech or B2B company.
• A strong portfolio showcasing a range of production and digital design work, with a keen eye for layout, typography, and visual hierarchy.
• Expertise in Adobe Creative Suite, Figma, Canva, and presentation tools like Google Slides.
• Well-versed in leveraging AI to enhance the creative process.
• Experience working within and evolving brand guidelines.
• Strong project management and communication skills; able to manage multiple workstreams and stakeholders simultaneously.
• Experience managing creative vendors or freelancers is a plus.
• Familiarity with web development or CMS platforms [Contentful].

This is a temporary contract position.

#LI-onsite

Come join our rapidly growing team in Chicago, and help us make global trade easy for everyone!

The Opportunity: 

Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution.

The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will: 

• Be the “front line” to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately.
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
• Follow standard operating procedures (SOP) 
• Own the client experience; solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed.
• Your team will:
• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team.
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements.
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).
• Quote and invoice client shipments with responsibility to their P&L
• Participate in QBR and MBR presentation prep as well as hold client operational calls when deemed necessary

You should have:

• 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)
• Bachelor’s Degree preferred
• Able to adapt to new technology and can thrive in a fast-paced environment
• Effective time management - be able to properly prioritize and manage a large volume of tasks
• Attention to detail
• Ability to effectively seek and receive feedback
• Effective communication both verbally and in writing in client facing interactions
• Teamwork and relationship-building
• Orientation towards working smarter and adopting best practices and standardization
• Problem-solving capabilities
• Fluent in English
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite 

Global Operations Specialist 

Help our customers improve their global supply chains

The Opportunity:

At Flexport, we know global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success.

Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. 

As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will:

• Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. 
• Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
• Work and communicate cross-functionally within Flexport
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
• Use metrics to spot opportunities to improve and deliver great performance in your role.
• Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
• Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.

You should have:

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
• Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
• Strong written and verbal communication skills.
• Strong attention to detail in a high-energy, fast-paced environment.
• Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
• Fluency in English, both written and verbal.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

Do you want to be a part of the clean energy movement? Are you passionate about improving our environment for this generation and those to follow? Are you ready to take on new challenges and collaborate with a future-focused team leading the way into new markets? Join Nexamp! 

This is where you can learn from industry leaders and become one yourself. It's fast-paced, mission-based work that challenges the status quo. Be on the team that's changing the world. 

What we’re looking for: 

Nexamp is looking to hire a Project  Sourcing Manager to join the Supply Chain team. As a Project Sourcing Manager, you will work within the regional business project platform teams. You will drive the product material cost savings roadmaps during the project acquisition phase through the PTO project life cycle of the phases. You will also support the technology roadmap and project manufacturability through the supplier/business partner interface through the end-of-life project cycle. In this role, you will work closely with other key functional representatives from Business Development, Construction, Commodity Management, Engineering, Quality, and Logistics to ensure Nexamp's supply base is effectively serving internal and external customer needs. You will report to the Director, Project Sourcing.

We are looking for candidates to work hybrid out of our Boston or Chicago offices.

What you’ll do:  

• Accountable for executing multiple project timelines within the assigned regions related to suppliers on cost/delivery/service performance from preconstruction to PTO 
• Provide direction from the quotation analysis that the sourcing specialists prepare from different suppliers, utilizing the (TCO) total cost of ownership tools, and should cost of the parts, components, etc.
• Aid/provide input to the Category Manager in supplier selection during the development of a new technology roadmap or input to innovation groups that are required for a new or existing product.
• Aid/provide input to Category Manager in allocation/forecasting of equipment demands related to each strategic category.
• Manage multiple equipment lists within the assigned regional project portfolio for completeness, material readiness, and adherence to milestones throughout  
• Support price negotiations related to material project costs within their portfolio
• Own project equipment budget tracking, of costs related to equipment within their assigned portfolio
• Excellent communications and presentation skills with the ability to establish good working relationships with suppliers and internal customers (EPC, COE War Room, Project Reviews, Supplier reviews, internal stakeholder reviews). 

 What you’ll bring:

• 5+ years of experience in supplier quality/management, sourcing, or an equivalent combination of education and experience.  
• Customer-oriented person with professional demeanor.
• Strong interpersonal skills, including effective written and oral communication abilities
• ERP knowledge and experience, e.g., SAP, Oracle, JDE, Baan, Visual, etc.
• Ability to adjust priorities and manage time wisely in a fast-paced environment.  
• Thorough knowledge of purchasing techniques, including strategic supplier concepts.
• Excellent project management skills.
• Ability to communicate in a clear, concise, understandable manner, and listen attentively to others.  
• Continuous improvement, Six Sigma concepts & methodologies, and work experience as a leader with excellent negotiation skills will be considered an asset
• Understanding of inventory management requirements
• Previous experience working in the development cycle of new products.
• CPIM or APICS equivalent combination of education and/or experience (backgrounds:  Commodity Management, Materials Management, Procurement, Project Management are required. 

 If you don’t meet 100% of the above qualifications, but see yourself contributing, please apply.

At Nexamp, our mission is to build the future of energy so it is clean, simple, and accessible for all. We believe a diverse team brings different perspectives and experiences, thus benefiting our work. We are committed to providing a work environment free from discrimination. We are proud to be an equal opportunity employer. We do not discriminate against applicants on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, veteran status, or any other basis protected by law. By encouraging a culture where ideas and decisions come from all people, we believe it will help us grow, innovate, and be a part of environmental and social change. 

You’ll love working here because:  

Not only will you get to take part in meaningful work and have the chance to change the world alongside innovative, dedicated, and motivated peers, but you will also have access to all the benefits that Nexamp offers! This includes our competitive compensation package; a 401(k) employer-match; health, dental, and vision insurance starting day one; flexible paid time off and holiday PTO; commuter benefits, and cell phone reimbursement. We have headquarters in Boston, MA and Chicago, IL, in addition to growing offices nationwide. We provide healthy snacks, coffee, service days and other volunteer opportunities, company outings, and more!

Compensation:  

The reasonably estimated salary for this role at Nexamp ranges from $100,000 - $125,000. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual bonus programs based on individual and company performance, non-annual sales incentive plans, or other non-annual incentive plans). Additionally, you may be eligible to participate in the Company’s stock option plan. Actual base salary may vary based upon, but is not limited to, skills and qualifications, internal equity, performance, and geographic location.

Nexamp's People team manages all aspects of recruitment and hiring within our organization. We want to inform third-party recruiters, staffing firms, and related agencies that Nexamp does not accept unsolicited resumes. Resumes will only be considered from these entities if a signed agreement is in place and the People team explicitly authorizes external recruiting assistance for a specific position. Any unsolicited resumes received will be deemed the property of Nexamp. We want to emphasize that Nexamp is not liable for any fees associated with unsolicited resumes. 

Do you want to be a part of the clean energy movement? Are you passionate about improving our environment for this generation and those to follow? Are you ready to take on new challenges and collaborate with a future-focused team leading the way into new markets? Join Nexamp! 

This is where you can learn from industry leaders and become one yourself. It's fast-paced, mission-based work that challenges the status quo. Be on the team that's changing the world. 

What we’re looking for: 

Nexamp is looking to hire a Project  Sourcing Manager to join the Supply Chain team. As a Project Sourcing Manager, you will work within the regional business project platform teams. You will drive the product material cost savings roadmaps during the project acquisition phase through the PTO project life cycle of the phases. You will also support the technology roadmap and project manufacturability through the supplier/business partner interface through the end-of-life project cycle. In this role, you will work closely with other key functional representatives from Business Development, Construction, Commodity Management, Engineering, Quality, and Logistics to ensure Nexamp's supply base is effectively serving internal and external customer needs. You will report to the Director, Project Sourcing.

We are looking for candidates to work hybrid out of our Boston or Chicago offices.

What you’ll do:  

• Accountable for executing multiple project timelines within the assigned regions related to suppliers on cost/delivery/service performance from preconstruction to PTO 
• Provide direction from the quotation analysis that the sourcing specialists prepare from different suppliers, utilizing the (TCO) total cost of ownership tools, and should cost of the parts, components, etc.
• Aid/provide input to the Category Manager in supplier selection during the development of a new technology roadmap or input to innovation groups that are required for a new or existing product.
• Aid/provide input to Category Manager in allocation/forecasting of equipment demands related to each strategic category.
• Manage multiple equipment lists within the assigned regional project portfolio for completeness, material readiness, and adherence to milestones throughout  
• Support price negotiations related to material project costs within their portfolio
• Own project equipment budget tracking, of costs related to equipment within their assigned portfolio
• Excellent communications and presentation skills with the ability to establish good working relationships with suppliers and internal customers (EPC, COE War Room, Project Reviews, Supplier reviews, internal stakeholder reviews). 

 What you’ll bring:

• 5+ years of experience in supplier quality/management, sourcing, or an equivalent combination of education and experience.  
• Customer-oriented person with professional demeanor.
• Strong interpersonal skills, including effective written and oral communication abilities
• ERP knowledge and experience, e.g., SAP, Oracle, JDE, Baan, Visual, etc.
• Ability to adjust priorities and manage time wisely in a fast-paced environment.  
• Thorough knowledge of purchasing techniques, including strategic supplier concepts.
• Excellent project management skills.
• Ability to communicate in a clear, concise, understandable manner, and listen attentively to others.  
• Continuous improvement, Six Sigma concepts & methodologies, and work experience as a leader with excellent negotiation skills will be considered an asset
• Understanding of inventory management requirements
• Previous experience working in the development cycle of new products.
• CPIM or APICS equivalent combination of education and/or experience (backgrounds:  Commodity Management, Materials Management, Procurement, Project Management are required. 

 If you don’t meet 100% of the above qualifications, but see yourself contributing, please apply.

At Nexamp, our mission is to build the future of energy so it is clean, simple, and accessible for all. We believe a diverse team brings different perspectives and experiences, thus benefiting our work. We are committed to providing a work environment free from discrimination. We are proud to be an equal opportunity employer. We do not discriminate against applicants on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, veteran status, or any other basis protected by law. By encouraging a culture where ideas and decisions come from all people, we believe it will help us grow, innovate, and be a part of environmental and social change. 

You’ll love working here because:  

Not only will you get to take part in meaningful work and have the chance to change the world alongside innovative, dedicated, and motivated peers, but you will also have access to all the benefits that Nexamp offers! This includes our competitive compensation package; a 401(k) employer-match; health, dental, and vision insurance starting day one; flexible paid time off and holiday PTO; commuter benefits, and cell phone reimbursement. We have headquarters in Boston, MA and Chicago, IL, in addition to growing offices nationwide. We provide healthy snacks, coffee, service days and other volunteer opportunities, company outings, and more!

Compensation:  

The reasonably estimated salary for this role at Nexamp ranges from $100,000 - $125,000. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual bonus programs based on individual and company performance, non-annual sales incentive plans, or other non-annual incentive plans). Additionally, you may be eligible to participate in the Company’s stock option plan. Actual base salary may vary based upon, but is not limited to, skills and qualifications, internal equity, performance, and geographic location.

Nexamp's People team manages all aspects of recruitment and hiring within our organization. We want to inform third-party recruiters, staffing firms, and related agencies that Nexamp does not accept unsolicited resumes. Resumes will only be considered from these entities if a signed agreement is in place and the People team explicitly authorizes external recruiting assistance for a specific position. Any unsolicited resumes received will be deemed the property of Nexamp. We want to emphasize that Nexamp is not liable for any fees associated with unsolicited resumes. 

Retail Product Development Manager

This role is hybrid to; NYC, Chicago, IL or Boulder, CO HelloFresh Headquarters

In addition to our core direct-to-consumer business, Factor_ has more recently expanded into the retail channel, making our meals available for purchase at brick-and-mortar stores. We are seeking a strategic, data-driven, and highly collaborative Retail Product Development Manager to own Factor_’s Retail Prepared Meals and adjacent food and beverage categories to support growth in this channel. In this pivotal role, you will champion the end-to-end retail product lifecycle—from driving overarching category strategy and formulation management to leading packaging design and continuous portfolio optimization. Acting as the ultimate product expert and a crucial cross-functional linchpin, you will partner seamlessly with Sales, Operations, DTC Product, and Nutrition teams to bridge deep consumer insights with specific retailer needs. Your core objective is to engineer a winning, scalable retail portfolio that commands attention on the shelf, drives exceptional sales velocity for our partners, and builds enduring brand loyalty through relentless, customer-centric innovation.

Key Responsibilities:

• Retail Product Strategy - Develop a winning retail prepared meals range consisting of core year-round SKUs, seasonal skus and may include the development of exclusive retailer ranges. Identify opportunities for expansion into adjacent categories based on retailer needs, white space and consumer research, as well as products available in our portfolio or ripe for development.
• Portfolio Lifecycle Management - Evaluate existing meals, conduct sales performance reviews, leverage online ratings and commentary as well as market trends to optimize our product portfolio by retailer. 
• Formulation & Spec Management - Ensure the retail product range can consistently be offered to retail partners by planning for necessary formulation, ingredient, and packaging changes, owning the spec creation and management process. 
• Packaging Design - Own packaging design for retail products, ensuring alignment with the broader F_ brand and packaging creative guidelines, meeting retailer compliance standards and functionality and appeal on shelf. 
• Sales Support - Support sales and review meetings with retailers as the product expert, sharing performance insights, industry trends, and product strategy and development opportunities.
• Cross-Functional Management - Partner with key members of the product team to ensure a strong understanding of the DTC product strategy, dietary lifestyles, consumer insights, and product development opportunities with the new formats team. Additionally, partner with operations, nutrition, FSQA, sourcing, retail team members, etc. to ensure the successful management of our retail program.

You are…

• A problem solver - You are resourceful and scrappy and aren’t afraid to roll up your sleeves and figure it out. Where a process doesn’t exist, you’ll create one.  
• Curious & Passionate about Product - you are always looking to learn more about the industry, new products and ways we can delight our customers.
• Data-driven to the core and leverage data to make key business decisions. 
• Detail-oriented – You possess strong organizational skills and demonstrate a methodical approach to your work, documenting new processes.
• A project manager - You have excellent project management skills leading groups, as well as a demonstrated ability to meet deadlines and complete deliverables on time.
• A critical thinker – You use logic to identify opportunities, evaluate alternatives, and present critical information to solve complex problems.
• Highly collaborative - You enjoy working collaboratively with cross-functional teams to get things done.

At a minimum, you have...

• Bachelor degree in Business Administration or other relevant field of study.
• Minimum of 5 years of relevant experience with a background in physical product management, category management, product marketing or strategic sourcing across food/food tech or CPG industries.
• Strong preference for experience within CPG or retail product development.
• Fluent in Google Suite applications (especially sheets & slides), tableau, Gemini and an ability to quickly learn and leverage a range of other databases and tech tools. 
• Familiarity with retail data platforms (NIQ, SPINS, or Circana/IRI) to track category performance and support buyer conversations.
• Ability to successfully manage multiple cross-functional stakeholders as well as to present to executive level colleagues.
• Success in collaborating with cross-functional teams to get things done
• Travel: <10%

You’ll get…

• Competitive salary, 401k with company match that vest immediately upon participation, and company equity plan based on role
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Our company is committed to fair hiring practices and complies with all applicable laws, including the Colorado Job Application Fairness Act (JAFA). In accordance with JAFA, we will not request your age, date of birth, or dates of attendance at or graduation from an educational institution on your initial application for employment.

The Construction Manager will oversee multiple construction and CAPEX projects. This will include capital improvement projects, retrofits & renovations, and new builds. The Construction Manager will be responsible for managing design, planning (cost & schedule), and execution (quality assurance and job site safety & compliance) for our current & future HelloFresh Fulfillment Centers.  You will manage enhancement projects and building construction to make our facilities best in class! 

You will… 

• Manage planning and execution of capital construction projects
• Responsible for the financial management of assigned projects that can be in excess of $10M
• Play a critical role in formulation of construction budget; develop RFPs, negotiate terms and conditions with professional entities.
• Manage review process of all project design documents (drawings and specifications) 
• Establish agreed upon project expectations and adherence to the approved budget and work effectively with end user(s), such as Fulfillment Operations, Engineering, Logistics, etc. - and other necessary outside professionals (architects, engineers, developers, estimators, equipment planners, etc.) to establish the  scope and budget for a project
• Liaise with outside contractors regarding bidding, planning, scheduling, and execution 
• Make frequent site visits to survey the progress of work on all assigned construction projects to assure quality control & monitor performance to contract. 
• Interface with local/state agencies regarding permits and inspections 
• Monitor performance of contracts and recommend payment for appropriate services rendered. This includes review and submission of all letters of approval, invoices, change orders, support documentation, etc. 
• Manage business relationships with external contractors. 
• Prepares project status reports regularly and effectively communicates the status of all major & minor construction projects to Leadership and stakeholders. 

You are… 

• Data-driven – make decisions based on facts rather than gut-feelings
• A connector of complex problems at all levels through excellent written and verbal skills
• Impeccable organization, detail, and project management
• Agile - works in an ever-changing environment; demonstrates a data-driven focus in all work.
• Experienced in leading teams and encouraging collaborations at all levels and departments of an organization.
• A natural owner - Super reliable and thoughtful in managing your responsibilities, cares about the outcome and quality of work and earns the trust of your colleagues
• Customer-focused: aim to achieve a customer experience and product that is second to none
• Communicative and send clear messages verbally and in written form to set direction, and convey updates on issues, operational status, and goals during daily/weekly stand-ups and leadership reviews
• Equipped to manage projects, gather data, organize ideas, form recommendations and implement solutions
• Dedicated to providing the best possible experience for the HelloFresh customer 

You have… 

• Degree in Construction Management, Architecture, Engineering or a related field a plus 
• 4+ years’ experience in construction or project management,in e-commerce fulfillment/distribution experience preferred.
• Food industry experience a plus but not required 
• Significant working knowledge of Federal, State, and local laws and regulations related to facility buildouts 
• Experience managing multiple projects of scope and scale simultaneously 
• Proven history negotiating contracts for facility expansion (contractors, sub-vendors, landlords, permit offices, site management, etc.) 
• Understanding of Building, Mechanical, Electrical, and Plumbing Codes 
• Proficient in Microsoft Word and Excel 
• Ability to read and interpret complex construction drawings 
• Excellent verbal and written communication skills 
• Requires heavy travel to assigned project locations (50 - 80%)

You’ll get…

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy 
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Our company is committed to fair hiring practices and complies with all applicable laws, including the Colorado Job Application Fairness Act (JAFA). In accordance with JAFA, we will not request your age, date of birth, or dates of attendance at or graduation from an educational institution on your initial application for employment.

Senior Solution Consultant – Presales- TMT Enterprise Accounts 

At Anaplan, we believe the most powerful business transformations are led by people who are relentlessly curious and brave enough to challenge the status quo.  We are looking for a highly experienced technical strategist and innovator who enjoys solving business problems with enterprise AI solutions. This isn't about demoing software; it's about architecting a new future for how the world's leading companies plan, decide and act. 

Job Description 

As a core Senior Solution Consultant, you will join our presales team supporting some of our largest enterprise customers.  You will be responsible for all aspects of the technical sales process by working directly with customers and collaborating with sales, domain specialists, business value consultants, product managers, customer success, and partners. 

Why this Role Matters 

• Decision Making is moving fast in the AI era. Business leaders are no longer looking for just cost control—they need forecasting automation, cross-functional alignment, and real-time insights. You’ll help them get there.
• You’ll work with decision-makers at leading enterprise organizations, influencing outcomes that impact thousands of employees and billions in revenue.
• You’ll represent one of the fastest-growing enterprise AI platforms, with a commission structure and career path to match your ambition.
• You’ll be aligned to a select number of accounts to build deep relationships and expand our solutions across multiple lines of business.
• You’ll be working on the cutting edge of innovation to bring to life our vision of AI-driven scenario planning and analysis across a connected enterprise.

Your Responsibilities and Impact 

• Partner with account executives on technical strategy and sales process for accounts in your territory.
• Be the technical solution expert across platform capabilities, including AI, data modeling and planning applications.
• Lead discovery sessions that move beyond features and functions to uncover critical business needs.
• Design and deliver tailored, narrative-driven demos that directly address customer pain points and showcase a clear vision for their future.
• Execute proof-of-concept workshops that prove Anaplan's value in the customer’s own context.
• Serve as the voice of the customer to our product management teams, ensuring your insights from the field shape the future of the Anaplan platform.
• Coordinate and align specialist and product teams to help position multi-product solutions and mature complex opportunities to close.
• Develop a multi-year technology vision and roadmap with your customers in cooperation with the Anaplan Customer Success team.

Your Qualifications 

• 7+ years of experience in a presales, solution consulting, or business transformation role (SaaS/enterprise software preferred).
• Know how to collaborate with account executives and own the technical sales process, including account strategy, discovery, demos, solution roadmaps and other technical validation
• Strong grasp of value-based selling and storytelling, not just showing features and functions.
• Skilled with problem solving at the intersection of technology and business.
• Proven ability to make complex ideas sound simple, clear, and persuasive with experience in public speaking.
• Knowledge of enterprise AI platforms, GenAI, Agentic frameworks, machine learning, and data integration.
• Hands-on experience with enterprise planning processes and solutions (g. Finance, Supply Chain, Workforce, Sales Performance) preferred
• Familiarity with EPM, CPM, BI, or ERP systems is a strong asset
• Prior industry experience with aligned accounts a plus

Hudson River Trading (HRT) is a quantitative trading firm at the forefront of technological innovation in global financial markets. We build and deploy cutting-edge systems within one of the world’s most sophisticated computing environments for large-scale research and trading. Our research cluster is the backbone of our success—an HPC environment with GPU and CPU fleets larger than many national labs—and our people are our most important differentiator.

We are seeking a Hardware Strategy & Technology Partnership Lead to bridge the gap between hardware engineering and the technology supply chain. In this role, you will be the primary architect of HRT’s relationships with OEMs, ODMs, and silicon vendors. The ideal candidate understands the CSPs’ business models and how they differentiate, and possesses the expertise to navigate both the bare-metal world and the hyper-scaler ecosystem to ensure HRT always has a competitive edge in compute power and efficiency. You understand the "chip and server" business at a molecular level—not just what an R200 GPU or a Venice processor can do, but how the supply chain, the margins, and vendor roadmaps dictate the industry’s future.

Responsibilities

• Strategic Relationship Management: Lead HRT’s primary relationships with top-tier silicon (CPU/GPU/Storage), server and cloud vendors. Partner with their engineering and product teams to influence roadmaps and secure early access to next-gen tech.
• Vendor Negotiations: Own the end-to-end commercial and technical negotiation process. Leverage your deep understanding of BOM (Bill of Materials) costs and industry margins to drive the best outcomes for HRT’s global infrastructure.
• Supply Chain Intelligence: Act as our internal "SemiAnalysis/SemiAccurate" equivalent. Stay ahead of industry trends, tracking foundry shifts, packaging innovations, and geopolitical impacts on the hardware market to advise our leadership on long-term strategy. Help us decide when to build, when to go to the cloud, and how to optimize our footprint across global data centers.
• Cross-Functional Collaboration: Work side-by-side with our R&D and Trading Tech engineers and data center teams to deeply understand HRT's technology and business, and translate that knowledge into long-term strategic and acquisition planning.

Qualifications

• Deep Industry Knowledge: You have a "feet on both sides" profile, with a background that likely includes time at a major hardware vendor, a hyper-scaler, or a top-tier industry research firm.
• Technical Fluency: You can talk shop with hardware engineers about PCIe lanes, memory bandwidth, and thermal envelopes, but you can also walk into a boardroom and negotiate a multi-million dollar master purchase agreement.
• Market Strategy: You have a proven track record of solving complex infrastructure needs for large-scale compute environments.
• Entrepreneurial Spirit: You are a self-starter who is motivated by the excitement of being at the cutting edge of automation and hardware efficiency.

This job is accepting ongoing applications and there is no application deadline.

The estimated base salary range for this position is 200,000-300,000 USD per year (or local equivalent). The base pay offered may vary depending on multiple individualized factors, including location, job-related knowledge, skills, and experience.

This role will also be eligible for discretionary performance-based bonuses and a competitive benefits package which includes medical, dental, vision, basic life insurance, and enrollment in our company’s retirement savings plans. Employees will receive sick and parental leave, as well as other paid time off (including 20 vacation days and 10 paid holidays in the US). Please note that benefits and time off policies will vary across non-US locations.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

The Opportunity  

We're looking for a Supply Chain Specialist to join our team in Baltimore and become an integral part of our Managed Services function. This role is focused around helping the world’s largest CPG manufacturers drive more efficient eCommerce logistics. You'll work closely with a variety of Flywheel clients to build strategies that reduce cost, improve processes and minimize risk. This is a great opportunity for an individual with experience in eCommerce logistics, a consultative mindset, and a passion for efficiency. 

What You Will Do: 

• Order to Cash Consultation: Walking through each step of a client’s Supply Chain and evaluating each step for efficiency and accuracy 
• Internal Training: Training retail managers and specialists on solutions to the Supply Chain challenges that their clients are facing 
• Deduction Clearance Project Management: Guiding a team through the process of disputing and recovering errant chargebacks, shortage invoices, and price claims 
• Fee Reduction: Identifying root cause of incurred costs and building plans to avoid 
• Client Education: Hosting and participating in collaborative learning sessions with cross functions teams (sales, operations, customer service) across industry-leading brands 

Who You Are: 

• Knowledge of eCommerce logistical processes, preferably Amazon 
• High attention to detail and desire for perfection 
• Time management skills that include prioritisation of a variety of client projects 
• Ability to analyse client data and translate into actionable insight 
• Consultative mindset that focuses on helping others learn, problem solve, and succeed 
• Program management experience overseeing ongoing projects and managing the time of others 
• Confidence in public speaking to present to various senior level roles within Flywheel’s client organisations 
• Intellectual curiosity and the desire to learn about new processes as they are introduced 
• Preferred Qualifications:
  • Amazon Vendor Central
  • Amazon Seller Central Supply Chain
  • Walmart Supply Chain Deductions/Chargebacks 

#LD-AD1

Summary of Position
The Procurement Analyst will be a key member of Imbibe’s Supply Chain & Operations team, responsible for managing raw materials used in flavor production to optimize inventory levels and mitigate risk. Partnering closely with Sales, R&D, and Operations, this individual will proactively address challenges and ensure a seamless flow of materials to support customer expectations and production schedules. In this role, the Procurement Analyst will lead initiatives to strengthen supply chain resilience, including overseeing raw material procurement and aiding in secondary sourcing initiatives. A strong emphasis will be placed on building and maintaining effective relationships with suppliers and co-manufacturers to ensure smooth operations across the entire supply chain.

Essential Job Duties

• Collaborate continuously with Sales, R&D, and Operations to support and manage raw material demand for flavor production.
  • Review raw material risks or issues that arise during product development and take proactive action to minimize their impact on the final product.
  • Manage new raw material setups with co-manufacturers to ensure accurate and timely setup. 
• Collaborate with Supply Chain Planning and Customer Service to ensure timely availability of raw materials required for production, supporting on-time fulfillment of customer orders.
  • Analyze raw material planning parameters on a monthly basis to ensure sufficient inventory to meet customer demand while minimizing expiration costs.
  • Support the resolution of raw material shortages to minimize impacts on customer orders.
  • Manage the purchase of raw materials including order placement, tracking and follow up to ensure on-time delivery to support production schedules.
  • Monitor the receipt of inventory to ensure proper invoices are presented to accounting and resolve discrepancies as they arise.
  • Evaluate customer forecasts to determine their impact on raw material requirements and inventory levels.
  • Perform monthly inventory reconciliation to ensure ERP system inventory is accurate and in-line with Imbibe’s co-manufacturers.
  • Oversee the expired raw material process between Imbibe and our co-manufacturer to ensure timely resolution.
• Analyze raw material price increases to assess their impact on final products and benchmark costs against multiple sources to support negotiations.
• Maintain accurate raw material records within the formulation system and recommend enhancements to improve data accuracy.
• Facilitate samples to support secondary sourcing projects to strengthen supply chain resilience.
• Build and maintain strong relationships with Imbibe suppliers and co-manufacturers.
• Lead special supply chain projects as assigned by leadership.
• Other tasks as assigned.

Minimum Qualifications

• Bachelor’s degree in business administration, supply chain management, or other relevant field.
• 2+ years of experience in procurement or purchasing.
• Proven experience in data analysis and forecasting, with the ability to translate data into meaningful business insights.
• Demonstrated knowledge of core business processes, including order-to-cash and procurement cycles.  
• Familiarity with risk assessment and risk management practices in a business context.
• Advanced knowledge of Microsoft Excel.
• Strong communication and presentation skills with the ability to communicate information and exchange ideas with high attention to detail.
• Results oriented and takes ownership of goals and objectives.
• Ability to work independently and comfortable with changing priorities in a fast-paced environment.
• Ability to remain in a stationary sitting position 75% of the time. 

Preferred Qualifications

• Experience with ERP systems (e.g. Microsoft Dynamics NAV) is highly valuable.
• Experience with PMS systems (e.g. Workfront) is highly valuable.
• Experience in the Food and Beverage industry is preferred. 

Working Conditions

• Office setting
• Hybrid schedule

Principal Duties/Responsibilities:

· Oversees the integrity of inventory and restocking of items in inventory. Manages onsite inventory, which may include spare parts.

· Processes repairs for stock; puts away stock; timestamps repair parts; pulls parts; delivers component parts to technicians for repairs.

· Controls inventory and material from vendors keeping within established department budget; proposes changes to stock levels and reorder levels for effective inventory management; analyzes inventory records.

· Processes and fulfills requisitions; monitors stock levels and parts; enters order and stocking data in tracking program; receives purchase orders and stocks items; checks on status of orders expedites late material orders.

· Maintains cross-reference system for optimal usage; tracks and updates nonconforming parts.

· Works closely with department managers/supervisors to assure areas stay within budget.

· Assist with inventory problem resolution; oversees the integrity of inventory and resolves discrepancies; participates in semi-annual physical inventory; works with Accounting and auditors to assure accuracy. Controls inventory and material from vendors keeping within established department budget.

· Participates in available training devoted to purchasing professionalism and to acquire supervisory and management skills.

· Controls all purchases in order to maintain the lowest possible inventory levels.

· Sources and evaluates vendors who can supply plant level services

· May spend extensive time supporting purchasing team in researching difficult to find and expensive parts or materials.

· Recommends the reduction and/or transfer of slow-moving and obsolete inventory.

· Oversees the follow-up of past due orders and performs activities to reduce POE and invoice grief.

· Establishes and maintains an aggressive cost reduction program, reporting results to department management.

· Assists Customer Service agents and Operations personnel with system parts transactions.

· Places claim with OEM’s to replace defective parts under warranty.

· Confers with department managers and/or supervisors to determine status of scheduled tasks.

· Prepares performance data in 4up charting.

· Ensures ISO conformance.

· Creates and administers a sequential work schedule via a computerized scheduling system including: drawing up a master schedule, plan and schedule workflow, plan sequence of operations, expedites operations that delay schedules and alters schedules to meet unforeseen conditions.

· Takes a leadershp role in Service/Quality Initiative; continually improves processes; quantitatively monitors processes. Completes required quality core classes and uses skills and techniques presented. Uses the Core Values in work environment. Adheres to company/customer safety procedures.

· May maintain standards and processes manuals, manage inventory process including budget accuracy and turns. Prepare a list and place requisitions for required materials, tools and equipment.

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

· Bachelors degree from four-year college or university and three or more years of related experience and/or training; or seven years equivalent combination of education and experience.

· Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization; add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent and to draw and interpret bar graphs; apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; deal with problems involving several concrete variables in standardized situations.

Desirable KSAs:

· Must be a team player, organized, self-motivated and able to prioritize.

· Must have outstanding people and communication skills to interact with other team members, customers, and management.

Competencies:

· Personal Discipline

· Communications

· Customer Focus

Physical Demands and Working Conditions:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.

ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.

This role will primarily support HelloFresh’s Factor brand with site locations in Illinois and Arizona.

You will...

• Legal Advice/Counseling (IL/AZ): Provide employment counsel for the Factor brand in IL and AZ. Advise stakeholders and executives on issues like hiring, wage and hour, leaves and accommodations, workplace safety, and terminations. Train leadership and cross-functional teams on HR legal compliance. Monitor legal trends and analyze regulatory changes affecting labor and employment. 
• Litigation and Dispute Resolution: Manage employment litigation, demand letters, and agency investigations in IL and AZ, including overseeing cost-sensitive use of outside counsel, drafting position statements, responding to demand letters, and negotiating settlements. 
• Policy/Contract Development and Implementation: Partner with the People team to provide legal guidance on developing and refining company policies and procedures to ensure compliance with federal, state, and local laws.  Draft and negotiate various employment-related contracts, including severance and settlement agreements.
• Other Duties: Handle additional responsibilities as assigned by leadership.

You are...

• A business-minded employment lawyer with an ability to translate legal concepts to non-lawyers.
• A proactive, entrepreneurial, resourceful, independent, and collaborative problem solver who thrives on change and new challenges.

You have...

• A J.D. with outstanding academic credentials. At least 5+ years of overall labor/employment law experience, including at least 2+ years of employment litigation experience at a leading law firm. Prior in-house experience (ideally e-commerce and consumer-facing) strongly preferred. 
• An active license in good standing with the Illinois state bar.
• An ability to work from one of the following HelloFresh locations: Aurora, IL; Chicago, IL; New York, NY.  Long-term commitment to hybrid work pursuant to the company’s Flex-Hybrid policy.
• Familiarity and experience with major federal employment laws and Illinois state and local employment laws.

You’ll get… 

• Competitive salary, 401k with company match that vests immediately upon participation
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

job purpose:

The Senior Manager, Revenue Growth Management (RGM) will lead RGM strategy and execution for the fairlife® Warehouse and Canada businesses. This role is accountable for shaping and delivering multi‑year revenue and profit growth through effective pricing, pack, and trade strategies across fairlife’s portfolio, including fairlife® ultra‑filtered milk and fairlife® nutrition plan™.

The role partners closely with Sales, Finance, Marketing, and Supply Chain to translate strategy into customer‑level execution, providing insights and guidance that support sustainable, long‑term growth.

responsibilities:

• Lead end‑to‑end Revenue Growth Management for the fairlife® Warehouse RTM and Canada businesses.
• Develop and own multi‑year price pack architecture across brands, channels, and categories, including new product innovation to identify and drive long‑term revenue and profit growth.
• Establish pricing guardrails and channel-specific trade strategies to ensure market coherency and margin delivery.
• Partner with Sales, Finance and Marketing, to support Annual Business Planning, value chain initiatives, and customer execution.
• Provide pricing and trade guidance at both a portfolio and customer level, assessing risks and opportunities.
• Oversee post‑promotion analysis and continuously optimize promotional cadence, depth, and mechanics.

skills/qualifications required:

• 5+ years’ experience in RGM, Sales Finance or Commercial Planning.
• Strong financial acumen.
• Ability to handle ambiguity and work in a fast paced, entrepreneurial environment
• Ability to work independently and collaboratively across several groups in a fast paced, entrepreneurial environment.
• Exceptional analytical and technical skills.
• Excellent presentation and written communication skills.
• High proficiency with all Microsoft Office platforms.

how fairlife nourishes you: 

At fairlife, we believe in better — and that includes how we support our people. We offer a comprehensive suite of benefits and wellbeing resources designed to support you physically, emotionally, socially, and financially, both in and out of work. 

• Comprehensive medical, dental, and vision coverage, effective day one! 
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance) 
• Paid Time Off to recharge and support work-life balance 
• Paid parental leave & adoption assistance (up to $10,000) 
• Parental support & family care benefits, including childcare resources and lactation support 
• 401(k) to support retirement planning with up to 9% in employer match 
• Wellness reimbursement (up to $500 for qualified wellbeing expenses) 
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support 
• Company-paid life insurance and short-term disability 
• Employer HSA funding (for HDHP participants) 
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month) 
• Learning & development programs to unlock your full potential 
• Rewards & recognition, matching gifts, free product, and Business Resource Groups 

position location: Chicago, IL

reports to: VP, RGM and Planning

travel requirements: < 10% per month.

exempt/nonexempt: exempt

job purpose:

The Project Manager – Supply Chain Transformation is a key leadership role responsible for driving major supply chain process improvement projects and driving new ways of working.  This position works closely with cross-functional teams across the organization to deliver transformative initiatives that enhance operational efficiency and support business growth. The impact of this role is significant, as it ensures projects are completed on time and within budget, directly contributing to fairlife’s reputation for innovation and operational excellence.

responsibilities:

•    Responsible for Supply Chain Transformation projects, focused on IT, procurement, planning, logistics and other categories as assigned
•    Lead, manage, and provide oversight to define project scope, develop and track project budgets, generate detailed project schedules with clear deliverables and timelines, identify, and assign task owners, and resource subject matter experts
•    Prioritize and manage multiple projects concurrently, adhering to deadlines and ensuring all established milestones are met
•    Ensure project management methodology is rigorously followed and Project Management software is being kept up to date on all Supply Chain projects
•    Effectively follow project financial controls (RFI, RFA, RFP)
•    Schedule and lead project review meetings providing regular progress reports to all key stakeholders and senior leadership
•    Develop and lead steering committees for large, complex projects
•    Identify and resolve issues that place projects or supply chain at risk
•    Work collaboratively with cross functional teams to continuously improve business processes
•    Utilize analytics, process mapping and tools for project life cycle management to meet business needs
•    Ensure city, county, state, and federal regulations relating to projects and implementation are met
•    Other responsibilities in accordance with business needs

skills/qualifications required: 
•    Bachelor’s degree required, PMP/PMO certification preferred 
•    2-5 years’ experience in project management
•    Demonstrated Supply Chain project experience and successfully implementing IT infrastructure and/or enterprise software projects strongly preferred
•    Strong math and reasoning ability
•    Microsoft Planner and Project Management software experience preferred
•    Excellent verbal and written communication skills
•    Willingness to learn and communicate advanced technical systems and processes
•    Ability to handle ambiguity and work in a fast paced, entrepreneurial environment
•    Proficiency in English: Comfortable with both written and verbal communication, including reading and writing.

working conditions and physical requirements:

•    List where necessary
•    8 hours sitting/standing/walking
•    Ability to lift up to 25 lbs.
•    Reaching/bending requirements (if any)
•    Specific atmospheric conditions- office and plant conditions
•    Any other physical requirements

how fairlife nourishes you:

At fairlife, we believe in better — and that includes how we support our people. We offer a comprehensive suite of benefits and wellbeing resources designed to support you physically, emotionally, socially, and financially, both in and out of work.
•    Comprehensive medical, dental, and vision coverage, effective day one!
•    Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
•    Paid Time Off to recharge and support work-life balance
•    Paid parental leave & adoption assistance (up to $10,000)
•    Parental support & family care benefits, including childcare resources and lactation support
•    401(k) to support retirement planning with up to 9% in employer match
•    Wellness reimbursement (up to $500 for qualified wellbeing expenses)
•    Employee Assistance Program (EAP) for emotional wellbeing and work-life support
•    Company-paid life insurance and short-term disability
•    Employer HSA funding (for HDHP participants)
•    Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
•    Learning & development programs to unlock your full potential
•    Rewards & recognition, matching gifts, free product, and Business Resource Groups
fairlife’s nour!sh program is designed to meet you where you are — supporting your individual wellbeing journey while enabling you to do your best work every day.

position location: Chicago, Illinois
reports to: Director, Supply Chain Transformation
travel requirements: 25%
exempt/nonexempt: exempt 

job purpose:

Serve as key project leader for the Coopersville brownfield expansion project as part of the Engineering Large Capital Projects team to lead design through implementation to ensure system and user readiness for all enterprise applications.

responsibilities:

• Build and maintain integrated enterprise applications implementation plan inclusive of critical path milestones, dependencies, budgets, resources, risks, and leadership needed to deliver clearly identified plan for all in scope production-critical applications
• Develop a thorough understanding of all production and supporting processes enabled by in-scope systems to ensure design meets operational requirements and is optimized with end users in mind, assist in troubleshooting, and communicate technical concept to the business
• Lead technical and business SMEs in gathering all requirements, developing functional design to ensure requirements are met, conducting unit and end-to-end testing, implementing solutions, and supporting hyper care activities
• Create and execute service agreements with external providers to confirm overall project objectives are accounted for contractually and manage vendor relationships to ensure successful service delivery
• Facilitate communication across individual workstreams to harmonize efforts, eliminate siloed design, and facilitate sharing of resources, providing prioritization of activities based on master plan of critical path for Day 1
• Leadership and governance of plan execution, ensuring engagement and stakeholder buy-in across Operations, Engineering, IT, and Finance providing updates and communication on workstream progress and challenges and serving as the escalation point
• Continuous tracking of progress to milestones, ensuring scope is met and mitigating risks and managing issues as they arise and documenting all lessons learned for continuous improvement
• Maintain comprehensive project system process and architecture documentation inclusive of inputs and outputs, communication methods, and manual and automated interventions updating as projects progress
• Accountable for delivery of all in scope systems to ensure they are delivered to scope, on time, and within budget, reporting status internally

skills/qualifications required:

• Bachelor’s degree in business, IT, or engineering
• 7+ years of progressive project management experience delivering systems implementations (large scale ERP implementations preferred), business transformation, IT / OT and supply chain initiatives
• Familiarity with ERP design, end-to-end business process mapping and design, and ISA95 integration best practices; experience with Microsoft Dynamics (D365) preferred
• Overall leadership of augmented teams made up of internal staff, consulting partners and service providers and experience managing stakeholders at an executive level with effective reporting communication skills
• Proficiency in MS Office (Project, Word, Excel, PowerPoint, Visio) and data visualization tools (PowerBI, Tableau, or equivalent)
• Ability to handle ambiguity and work in a fast paced, entrepreneurial environment

working conditions and physical requirements:

• Factory floor as needed
• Off hours support as needed

food safety requirements:

• Notify supervision of any repairs or adjustments that are required that may affect product quality or food safety.
• Understand, observe, and comply with the handling and usage of the color-coded container policy while in the Production Areas.
• Perform all duties necessary to meet Company, Customer and/or Government requirements/standards as prioritized by the Company.
• Ability to initiate action to prevent the occurrence of nonconformities relating to Food Safety and the Quality of the product, processes, quality system, or safety system.
• Identify and record any problems relating to Food Safety and the Quality of the ingredients, processes, quality system, or safety system.
• Control further processing or delivery of nonconforming product in terms of Food Safety and Quality issues until the deficiency or unsatisfactory condition has been corrected.
• In the event of absence, another employee with the same skill level will assume the duties and responsibilities as required.

how fairlife nourishes you: 

At fairlife, we believe in better — and that includes how we support our people. We offer a comprehensive suite of benefits and wellbeing resources designed to support you physically, emotionally, socially, and financially, both in and out of work.

• Comprehensive medical, dental, and vision coverage, effective day one!
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
• Paid Time Off to recharge and support work-life balance
• Paid parental leave & adoption assistance (up to $10,000)
• Parental support & family care benefits, including childcare resources and lactation support
• 401(k) to support retirement planning with up to 9% in employer match
• Wellness reimbursement (up to $500 for qualified wellbeing expenses)
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support
• Company-paid life insurance and short-term disability
• Employer HSA funding (for HDHP participants)
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
• Learning & development programs to unlock your full potential
• Rewards & recognition, matching gifts, free product, and Business Resource Groups

fairlife’s nour!sh program is designed to meet you where you are — supporting your individual wellbeing journey while enabling you to do your best work every day.

position location: Coopersville, MI (preferred), Webster, NY, or Chicago, IL

reports to: Engineering Director, Systems & Technology

travel requirements: Dependent on base location (Travel may vary based on project needs across our Webster, NY and Coopersville, MI facilities)

exempt/nonexempt: exempt

job purpose: The Senior Director of Product Development will lead the end-to-end innovation, formulation, and commercialization of high protein, milk-based beverages. This role is responsible for translating consumer insights, nutritional science, and business strategy into scalable, differentiated products that win in the marketplace. The position provides strategic and technical leadership across R&D, product design, process development, and cross functional execution. This leader will serve as the technical authority for dairy based protein beverages, ensuring products meet targets for nutrition, sensory performance, quality, regulatory compliance, and cost, while accelerating speed to market.

responsibilities:

Product & Innovation Leadership

• Own the product development strategy for high protein milk-based beverages, aligned with portfolio, growth, and brand objectives.
• Lead the creation of differentiated formulations and drive innovative pipelines from concept through launch, including renovation, line extensions, and breakthrough platforms.
• Apply consumer insights, sensory science, and nutrition trends to guide product design.

Technical & Scientific Excellence

• Serve as subject-matter expert in dairy chemistry, protein functionality, stabilization, and shelf-life optimization.
• Lead formulation development addressing challenges such as viscosity, sedimentation, flavor masking, heat stability, and protein solubility.
• Oversee bench-top, pilot, and commercial scale-up activities, ensuring technical feasibility and manufacturing robustness.
• Ensure compliance with food safety, regulatory, and labeling requirements (FDA, USDA, global as applicable).

Cross-Functional Leadership

• Partner closely with Marketing, Operations, Quality, Procurement, Regulatory, and Supply Chain to ensure seamless commercialization.
• Provide technical guidance during capital projects, co-manufacturing selection, and process optimization.
• Influence senior leadership through data-driven recommendations, risk assessments, and scenario planning.

Team & Capability Building

• Lead, mentor, and develop a high-performing product development and R&D team.
• Establish best-in-class development processes, stage-gate governance, and technical standards.
• Foster a culture of innovation, scientific rigor, and continuous improvement.

Business & Portfolio Impact

• Manage development budgets, timelines, and resource allocation.
• Balance innovation ambition with cost targets, margin goals, and operational constraints.
• Support IP strategy, supplier partnerships, and external collaborations.

skills/qualifications required:

• Advanced degree (MS or PhD preferred) in Food Science, Dairy Science, Chemical Engineering, Nutrition, or related field.
• 12+ years of progressive experience in product development within dairy, beverages, or nutrition focused CPG.
• Proven leadership in high protein or functional beverage development (RTD, UHT, ESL, refrigerated).
• Demonstrated success taking products from concept to commercial launch at scale.
• Experience working with cross-functional and global teams.
• Understanding and knowledge of Dairy protein systems (whey, casein, milk protein concentrates/isolates), UHT / HTST processing and aseptic technologies, emulsion and stabilization systems, sensory optimization and flavor systems, shelf-life testing and quality validation, and regulatory and nutrition labeling considerations

how fairlife nourishes you:

At fairlife, we believe in better — and that includes how we support our people. We offer a comprehensive suite of benefits and well-being resources designed to support you physically, emotionally, socially, and financially, both in and out of work.

• Comprehensive medical, dental, and vision coverage, effective day one!
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
• Paid Time Off to recharge and support work-life balance
• Paid parental leave & adoption assistance (up to $10,000)
• Parental support & family care benefits, including childcare resources and lactation support
• 401(k) to support retirement planning with up to 9% in employer match
• Wellness reimbursement (up to $500 for qualified wellbeing expenses)
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support
• Company-paid life insurance and short-term disability
• Employer HSA funding (for HDHP participants)
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
• Learning & development programs to unlock your full potential
• Rewards & recognition, matching gifts, free product, and Business Resource Groups

fairlife’s nourish program is designed to meet you where you are — supporting your individual wellbeing journey while enabling you to do your best work every day.

position location: Chicago Illinois

travel requirements: 40%

exempt/nonexempt: Exempt

job purpose:

The Senior Manager, Growth Planning is accountable for developing and continuously improving fairlife’s near and mid-term unconstrained demand forecasting capability across a portfolio of fast‑growing brands. This role owns the creation of a single, trusted demand forecast, spanning baseline demand, incremental drivers, and scenario outputs and ensures it is accurately translated and delivered to Supply Chain Demand Planners for execution planning. Through rigorous trade‑off and scenario analysis, this roll partners cross‑functionally to pull forward and prioritize growth levers aligned with enterprise and brand priorities.

Own unconstrained demand forecasting

• Develop and maintain unconstrained demand forecasts by brand, channel, and customer, incorporating baseline demand, incremental drivers, and key assumptions.
• Ensure forecasts are timely, transparent, and decision‑ready in a rapidly changing environment.

Enable trade‑off and growth decisions

• Manage demand scenario and trade‑off analysis across growth levers (e.g., distribution, trade/promotion, elasticity, innovation, channel acceleration).
• Deliver actionable recommendations supporting revenue growth, portfolio planning, investment allocation, and channel strategy.
• Quantify financial and commercial implications to guide prioritization across brands, accounts, and channels.

Lead cross‑functional alignment

• Act as the primary interface between Brand, Sales, Finance, and RGM for demand-related drivers, strategy and insights.
• Translate complex demand dynamics into concise executive‑level insights and summaries.
• Owns accuracy of demand forecast (by brand, customer, channel etc) and partners with the Supply Chain Demand Planners on inputs to the operational.

Build demand team planning capability

• Establish strong forecasting standards and governance for commercial inputs (drivers, assumptions, and levers)
• Strengthen the demand teams’ capability to create high‑quality inputs (promo calendars, pricing plans, distribution assumptions).
• Leverage existing systems for scenario modeling, driver-based forecasting, and business performance tracking.

skills/qualifications required:

• Bachelor’s degree required (Business, Analytics, or related field).
• Deep expertise in demand forecasting in a high-growth CPG (or similarly dynamic environment), including ownership of unconstrained demand and scenario forecasting.
• Demonstrated ability to operate in ambiguity and rapid change; proven track record building structure where it doesn’t exist.
• Strong analytical rigor and attention to detail and ability to synthesize into executive-level insights and recommendations.
• Strong cross-functional leadership: ability to influence Sales, Marketing/Brand, Finance, and Supply Chain without direct authority.
• Experience with forecasting systems and advanced analytics (e.g., Anaplan or equivalent)
• High proficiency in Microsoft Office; advanced Excel required.

how fairlife nourishes you:

At fairlife, we believe in better — and that includes how we support our people. We offer a comprehensive suite of benefits and wellbeing resources designed to support you physically, emotionally, socially, and financially, both in and out of work.

• Comprehensive medical, dental, and vision coverage, effective day one!
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
• Paid Time Off to recharge and support work-life balance
• Paid parental leave & adoption assistance (up to $10,000)
• Parental support & family care benefits, including childcare resources and lactation support
• 401(k) to support retirement planning with up to 9% in employer match
• Wellness reimbursement (up to $500 for qualified wellbeing expenses)
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support
• Company-paid life insurance and short-term disability
• Employer HSA funding (for HDHP participants)
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
• Learning & development programs to unlock your full potential
• Rewards & recognition, matching gifts, free product, and Business Resource Groups

fairlife’s nour!sh program is designed to meet you where you are — supporting your individual wellbeing journey while enabling you to do your best work every day.

position location: Chicago, IL

reports to: VP, RGM & Planning

travel requirements: 10%

exempt/nonexempt: Exempt

job purpose:

The Sr. Quality Systems Manager is responsible for the development and implementation of the fairlife integrated management systems.  Developing the ISO certification program and maintaining Global Food Safety Initiative (GFSI) certification program for all manufacturing sites as well as coordination of certification audits. QSM will function as enterprise quality and food safety representative to ensure compliance within existing programs and proper execution of plant expansion, new equipment installation/upgrade, and new process implementation in accordance with food safety corporate standards, HACCP/FSMA principles, and all federal, state and local regulations in support of creating and maintaining a positive food safety and quality manufacturing culture and environment.

QSM will deliver audit competencies to ensure the system and sites are operating as designed and performance is monitored. Develop and implement strategies and programs to mitigate food safety risks across the fairlife network; this includes ensuring that customer requirements and regulatory changes are appropriately reflected in these programs to strengthen compliance.

responsibilities:

• Integrated Management Systems (IMS): Lead the development, standardization, and integration of approved Quality and Food Safety Management Systems across all fairlife™ manufacturing and future operation sites to protect the brand and drive continuous improvement, including enterprise GFSI implementation and sustainment.
• Quality Governance & Document Control: Own enterprise quality governance and the QMS Document Control Program, ensuring standardization of controlled documents, authoring and updating policies, and managing archival of obsolete or redundant documentation.
• Certification Leadership: Serve as primary liaison with certification bodies and lead the attainment and maintenance of required certifications, including GFSI, ISO, Kosher, and Halal, aligned with business and quality strategy.
• Audit & Management Review Programs: Provide strategic leadership for enterprise audit programs, including development, standardization, scheduling, and integration of internal audits and management reviews to ensure compliance, change management, and performance improvement.
• Corrective & Preventive Actions (CAPA): Lead quality escalation and continuous improvement activities, including deviation management, root cause analysis, corrective and preventive action implementation, and certification‑related CAPA closure and effectiveness verification.
• Risk Management: Proactively assess quality and supply chain risks, identify potential disruptions or compliance gaps, and develop mitigation strategies to safeguard product integrity and business continuity.
• Training & Competency: Establish competency requirements and provide training and technical support to ensure consistent execution of quality systems, standards, and food safety programs across all sites.
• Safety & Sustainability: Support and advance organizational commitments to safety, regulatory compliance, and sustainable practices, contributing to long‑term operational excellence and environmental stewardship.

skills/qualifications required:

• Bachelor of Science Degree in Food Science, Microbiology or closely related field required
• At least 8 years of experience in food manufacturing and quality assurance
• Certified or actively working to achieve certification in: HACCP, PCQI, Lead Auditor, and Better Process Control School
• Strong working knowledge of Quality Assurance and Food Safety principles
• Previous experience in developing policy standards and implementing HACCP, GFSI (FSSC 22000) and Integrated Management Systems (ISO) in support of plant certifications including Kosher, & Halal as required.
• Strong auditing/assessment/analytical skills
• Ability to gain understanding and assess compliance with KORE (Coca-Cola Requirements)
• Ability to interact effectively with third party and internal auditors
• Ability to influence management & enable the activities of employee teams
• Excellent oral and written communication skills
• Strong computer and document management skills

working conditions and physical requirements:

• 40-45 hours as needed
• Ability to lift up to 50 pounds

food safety requirements:

• Perform all duties necessary to meet Company, Customer and/or Government requirements/standards as prioritized by the Company.
• Ability to initiate action to prevent the occurrence of nonconformities relating to Food Safety and the Quality of the product, processes, quality system, or safety system.
• Identify and record any problems relating to Food Safety and the Quality of the ingredients, processes, quality system, or safety system.
• In the event of absence, another employee with the same skill level will assume the duties and responsibilities as required.

how fairlife nourishes you:

At fairlife, we believe in better — and that includes how we support our people. We offer a comprehensive suite of benefits and wellbeing resources designed to support you physically, emotionally, socially, and financially, both in and out of work.

• Comprehensive medical, dental, and vision coverage, effective day one!
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
• Paid Time Off to recharge and support work-life balance
• Paid parental leave & adoption assistance (up to $10,000)
• Parental support & family care benefits, including childcare resources and lactation support
• 401(k) to support retirement planning with up to 9% in employer match
• Wellness reimbursement (up to $500 for qualified wellbeing expenses)
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support
• Company-paid life insurance and short-term disability
• Employer HSA funding (for HDHP participants)
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
• Learning & development programs to unlock your full potential
• Rewards & recognition, matching gifts, free product, and Business Resource Groups

fairlife’s nour!sh program is designed to meet you where you are — supporting your individual wellbeing journey while enabling you to do your best work every day.

position location: Goodyear, AZ, Webster, NY, Coopersville, MI, Chicago, IL

reports to: Quality Systems Director

travel requirements: 30-40%

exempt/nonexempt: exempt

The Opportunity  

We are looking for a Sr Account Executive to join our North American New Business team in selling Flywheel's service offerings to leading brands. This role focuses on our Supply Chain and Fee Recovery offerings – these services help brands identify operational inefficiencies, recover lost revenue, improve supply chain performance, and protect margin through disciplined recovery strategies and process optimization. 

As a Sr Account Executive, you will execute a consultative sales strategy within your assigned territory to drive revenue growth with target accounts. You will work in partnership with pre-sales and marketing teams to prospect and engage relevant stakeholders within target brands to develop opportunities across supply chain and fee recovery services. This role would be a great fit if you have sales experience, strong attention to detail and organizational skills, and exceptional communication skills to collaborate effectively with internal and external stakeholders. 

What You Will Do:  

• Contribute to revenue growth goals for your assigned territory by identifying and closing new business opportunities within Flywheel's Supply Chain and Fee Recovery offerings. 
• Develop a solid understanding of Flywheel's Supply Chain and Fee Recovery capabilities (e.g., fee recovery strategy, chargeback and claims support, vendor compliance opportunities, margin leakage identification, process optimization) and articulate how these solve client pain points. 
• Actively prospect and build a qualified new business pipeline through outreach and networking. 
• Manage mid-to-complex sales cycles from initial customer engagement through contract closure, with support from leadership as needed. 
• Support the creation of pitch decks and sales materials to effectively communicate Flywheel's capabilities and service offerings. 
• Maintain accurate lead, pipeline, and forecast reporting on a regular basis. 
• Collaborate with pre-sales and marketing on demand generation opportunities and use case development to engage prospective clients. 
• Work with the Client Services team to understand our value proposition and current market trends to position solutions effectively. 
• Attend networking events to build relationships and identify potential clients. 
• Stay informed on industry news and translate relevant trends in supply chain operations and cost recovery into client conversations. 

 Who You Are:  

• You have 5+ years of sales experience, selling solutions to mid-market and enterprise companies (experience selling supply chain, operations, logistics, analytics, or related services is a plus). 
• You have experience building and maintaining external relationships to achieve mutual business goals; you are comfortable engaging stakeholders at various organizational levels. 
• You have a solid understanding of the sales process and proven ability to move opportunities through the pipeline. 
• You are motivated, have a strong work ethic, and thrive in a fast-paced environment. 
• You are a strong communicator, naturally curious, and genuinely care about client outcomes. 
• You have a solutions-oriented mindset and can navigate ambiguity to identify client needs and appropriate solutions. 

This role is commission eligible. 

#LD-AD1

Location: 400 Smoketree Plaza, North Aurora, IL 60542

Schedule: (Tuesday - Saturday; 6am-3pm)

Compensation: $19.25/hr

Role Description:

This is an incredibly important position that helps to monitor inventory activities of all clients at each fulfillment center while allowing all existing operations team members to remain focused on their day-to-day responsibilities. As ShipBob continues to grow, it is imperative to provide a great experience in serving our clients’ needs while maintaining sustainable growth and scalability from an operations perspective. This role reports to the Area Manager, Supply Chain ICQA. 

What you’ll do:

• Investigate inventory discrepancies reported by the Operations team. 
• Perform physical inventory cycle counts and reconcile inventory variances. 
• Communicate updates and relay important operational information about clients directly to ICQA Lead. 
• Resolve merchant facing requests around inventory related issues. 
• Comprehension of cycle counts and inventory control processes according to written SOP’s. 
• Ensure inventory variances are researched and resolved in a timely manner, allowing fulfillment of outbound orders. 
• Ensure timely communications to MC team for any orders not able to be fulfilled due inventory discrepancies. 
• This role includes responsibility for ensuring products are handled, stored, and distributed in a manner that maintains their safety, quality, and legality. Team members are expected to follow all standard operating procedures, report any concerns related to product condition or integrity, support traceability through accurate record-keeping, and contribute to a culture of continuous improvement and product safety awareness. 
• Additional duties and responsibilities as necessary. 

What you'll bring to the table:

• Demonstrates the ability to quickly adapt to changing conditions and solve problems in a timely fashion. 
• Ability to determine inventory discrepancies, perform physical inventory cycle counts, and reconcile inventory variances. 
• Possesses effective written and verbal communication skills; displays reading comprehension skills. 
• Displays the ability to multitask and handle multiple issues at the same time without stress. 
• Displays attention to details. 
• Ability to lift up to 50 lbs without any health limitations. 
• Able to stand and walk continuously during and up to an 8-10hr shift. 
• Able to bend, stoop, reach above, and push/pull frequently. 
• May be required to flex into other departments as needed. 

Perks and Benefits:

• Medical, Dental, Vision & Basic Life Insurance 
• 401K Match 
• Weekly paycheck with paid overtime eligibility  
• Pay Progression Program 
• Paid Time Off & Sick Time Off 
• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/  
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

#LI-DNI

Title: Sr. Brand Manager

Location: Stamford, CT

Job Type: FT | Exempt

About the Role:  

We’re searching for an entrepreneurial Senior Brand Manager ready to own and elevate two budding flower brands in our cannabis portfolio. This is a high-impact role for a strategic marketer who thrives on building brands and driving growth in a fast-paced, highly regulated industry. In this role, you’ll be given room to operate with autonomy, acting as a true brand owner, to shepherd these brands into their next chapter of growth and turn them into true icons within the category.

What You’ll Do: 

In this pivotal role, you will:

• Lead Brand Strategy & Positioning: Develop and implement comprehensive go‑to‑market plans for each flower brand, defining unique identities and distinct positioning within a competitive landscape. 
• Drive Integrated Programs: Oversee multi‑channel marketing initiatives—including digital, in‑store, events, influencers, and PR—to ignite consumer awareness and preference across all touchpoints. 

• Digital Brand Presence: Oversee website content, social media strategy, and eCommerce optimization to strengthen digital engagement.
• Physical Brand Presence: Drive in-store activations, merchandising, retail advocacy, and branded swag to create tangible consumer touchpoints.
• Promotional Strain Drop Strategy: Develop and execute promotional plans for new strain launches, ensuring excitement and visibility across channels.

• Own Budget & Performance Metrics: Manage brand-specific budgets, measure ROI, monitor KPIs, and optimize investments based on performance data. 
• Build Cross‑Functional Partnerships: Collaborate closely with creative agencies, sales, operations, and field teams to ensure consistent, regulatory‑compliant brand execution across markets.     

What You’ll Bring:

• 5–7 years of experiencein brand management, marketing strategy, or related roles—preferably within CPG or highly regulated industries (e.g., cannabis, alcohol, pharmaceuticals).
• Bachelor’s degreein Marketing, Business, or a related discipline; MBA a plus.
• Proven track record of brand ownership, including developing go-to-market strategies, managing budgets, and leading integrated campaigns.
• Expertise in digital marketing and eCommerce, including social media strategy, content optimization, and performance analytics.
• Experience driving physical brand presence, such as in-store activations, merchandising programs, and promotional events.
• Strong analytical skills—comfortable with market research, trend analysis, and leveraging data to inform decisions.
• Cross-functional leadership skills, with experience collaborating across sales, operations, creative agencies, and field teams.
• Excellent communication and project management abilities, capable of guiding teams with simple, clear communications and meeting deadlines in a fast-paced environment.
• Entrepreneurial mindset: eager to shape and grow emerging brands with creativity and resilience.

Title, level, and compensation commensurate with experience

Title: Sr. Brand Manager

Location: Chicago, IL

Job Type: FT | Exempt

About the Role:  

We’re searching for an entrepreneurial Senior Brand Manager ready to own and elevate two budding flower brands in our cannabis portfolio. This is a high-impact role for a strategic marketer who thrives on building brands and driving growth in a fast-paced, highly regulated industry. In this role, you’ll be given room to operate with autonomy, acting as a true brand owner, to shepherd these brands into their next chapter of growth and turn them into true icons within the category.

What You’ll Do: 

In this pivotal role, you will:

• Lead Brand Strategy & Positioning: Develop and implement comprehensive go‑to‑market plans for each flower brand, defining unique identities and distinct positioning within a competitive landscape. 
• Drive Integrated Programs: Oversee multi‑channel marketing initiatives—including digital, in‑store, events, influencers, and PR—to ignite consumer awareness and preference across all touchpoints. 

• Digital Brand Presence: Oversee website content, social media strategy, and eCommerce optimization to strengthen digital engagement.
• Physical Brand Presence: Drive in-store activations, merchandising, retail advocacy, and branded swag to create tangible consumer touchpoints.
• Promotional Strain Drop Strategy: Develop and execute promotional plans for new strain launches, ensuring excitement and visibility across channels.

• Own Budget & Performance Metrics: Manage brand-specific budgets, measure ROI, monitor KPIs, and optimize investments based on performance data. 
• Build Cross‑Functional Partnerships: Collaborate closely with creative agencies, sales, operations, and field teams to ensure consistent, regulatory‑compliant brand execution across markets.     

What You’ll Bring:

• 5–7 years of experience in brand management, marketing strategy, or related roles—preferably within CPG or highly regulated industries (e.g., cannabis, alcohol, pharmaceuticals).
• Bachelor’s degree in Marketing, Business, or a related discipline; MBA a plus.
• Proven track record of brand ownership, including developing go-to-market strategies, managing budgets, and leading integrated campaigns.
• Expertise in digital marketing and eCommerce, including social media strategy, content optimization, and performance analytics.
• Experience driving physical brand presence, such as in-store activations, merchandising programs, and promotional events.
• Strong analytical skills—comfortable with market research, trend analysis, and leveraging data to inform decisions.
• Cross-functional leadership skills, with experience collaborating across sales, operations, creative agencies, and field teams.
• Excellent communication and project management abilities, capable of guiding teams with simple, clear communications and meeting deadlines in a fast-paced environment.
• Entrepreneurial mindset: eager to shape and grow emerging brands with creativity and resilience.

Title, level, and compensation commensurate with experience

Compensation: $20.25

Location: 400 Smoketree Plaza, North Aurora, IL 60542

Shift: 1st Shift: 6:15 AM - 3:15 PM

Role Description:

Our Associates work together as a team to deliver an incredible experience for our customers every day. Dedication and commitment to excellence will set you apart as a candidate and set you up for success within our fast-growing company. At ShipBob there is a huge opportunity for career growth as we are invested in each and every employee’s success in their career. This role reports to the Area Manager. The backup for this role is the Area Manager, Fulfillment Operations. 

What you’ll do:

As an associate you will be working within one of several teams:  

• Receiving: This team accepts our customers’ new inventory and owns the entire process of getting that inventory put away and accepted into our system. The responsibility of communicating the arrivals and any exceptions are received as well. 
• Picking: Spread across two different processes our picking team is responsible for delivering products to the next stage of the process quickly and accurately. An integral team in the warehouse, pickers and their peers keep the flow of customers products moving and keep the warehouse humming.  
• Packing: The final touches before a customer receives their products, the packing team is responsible for ensuring the quality of each and every shipment as well as packing the items correctly. The packing team works together with picking to guarantee that shipments are fulfilled perfectly and owns all responsibility around those shipments. 
• Other Duties as Required: We are a team which means you will be asked to help out in other areas out of your normal day to day responsibilities to ensure the operations are running efficiently. 
• This role includes responsibility for ensuring products are handled, stored, and distributed in a manner that maintains their safety, quality, and legality. Team members are expected to follow all standard operating procedures, report any concerns related to product condition or integrity, support traceability through accurate record-keeping, and contribute to a culture of continuous improvement and product safety awareness.   

What you’ll bring to the table:

• Able to work scheduled shifts including overtime, and/or weekends based on business needs and consistently arrive for work on time. 
• Ability to lift up to 50 lbs without restriction. 
• Able to stand and walk continuously during and up to a 8-10 hr shift. 
• Able to bend, stoop, reach above, and push/pull frequently. 
• May be required to help out in other departments as needed. 
• You’re willing to get your hands dirty to get a task completed. 
• You have the ability to adapt to change quickly. 
• You are extremely detail oriented. 
• Ability to quickly understand new processes and identify operational opportunities. 
• You’re looking to get your foot in the door with a rapidly growing start-up company. 
• Previous warehouse experience is not required. 
• Must be 18 or older. 

Perks & Benefits:

• Medical, Dental, Vision & Basic Life Insurance 
• 401K Match 
• Weekly paycheck with paid overtime eligibility  
• Pay Progression Program 
• Paid Time Off & Sick Time Off 
• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/  
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)

#LI-DNI

The Role 

The Procurement Planner for GTI is responsible for purchasing, vendor management & research, contract negotiation and the day-to-day purchasing operations.  You will develop operating plans to ensure GTI has the resources to support current forecasted business and projected growth to respond to current and emerging markets.  with a focus on rigid packaging categories including Glass, PET, and Tin components. 

This is a hybrid position requiring 2 days in office per week. 

Responsibilities 

• Collaborate and communicate effectively with Procurement, Innovation, Brand, Project Team, Supply Chain, Ops Sites, and other HQ cross functional teams  

• Balance multiple tasks while improving the efficiency of our Procurement team, managing competing priorities effectively across packaging categories and suppliers 

• Purchase Order creation in the ERP system, shipment tracking, delivery coordination, and payment confirmation, overall vendor management  

• Develops a business relationship with functional stakeholders and solicits feedback on sourcing and vendor performance, share and discuss supply base opportunities, and identify new and changed needs. 

• Supports the development of cross-functional teams by identifying internal customers and stakeholders for inclusion; interfaces with internal customers to understand requirements and resolves issues; involves key stakeholders in sourcing development and execution; informs Sr. Director of Procurement of conflicts between stakeholder requirements and sourcing strategy. 

• Sets the standards for conducting internal and external research on supply market and competitive activities within assigned spend categories to ensure the highest levels of insight is generated; under-takes or ensures the identification of supply market economics and trends; ensures the identification of qualified supply base, maintains market information on suppliers and drives optimization of the supply base. 

• Oversees the management of on-going vendor relationships and supplier performance across their portfolio; ensures regular supplier meetings take place and implements improvement strategies with suppliers. 

• Execute purchasing for assigned categories, with ownership of rigid packaging components such as bottles, jars, closures, and related materials. 

• Monitor status of open purchase orders to ensure on-time delivery of all materials, including timely resolution, communication, and mitigation of future potential problems 

• Work with internal team members to achieve optimal inventory levels for assigned categories based on forecast, demand variation and material lead times.  

• Coordinate material flows throughout product/BOM changes, obsolescence, and the introduction of new suppliers and/or materials due to new product development  

• Be a shared resource among the procurement team when support is needed, offering guidance on packaging suppliers, specifications, and sourcing strategies 

• Continue to work with leadership on maintaining and managing diverse vendor management database  

Qualifications  

• 2+ years’ experience in manufacturing or CPG procurement operations, including experience or exposure supporting packaging categories such as rigid plastics/glass or related components 

• Bachelor's Degree or equivalent preferred 

• Highly motivated, self-directed, innovative, and able to work independently or among teams with keen judgement, common sense and resourcefulness. 

• Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint & Outlook) 

• Adapts and thrives in a demanding, start-up, fast-paced environment. 

• Superior communication and interpersonal skills (verbal, non-verbal, written), with the ability to build relationships at all levels, both internally and externally. 

• Possesses a high level of critical thinking. 

• Consistently operates with an elevated level of professionalism and integrity, including dealing with confidential information 

Additional Requirements 

• Must pass any and all required background checks  
• Must be and remain compliant with all legal or company regulations for working in the industry  
• Must possess valid driver’s license 
• Must be a minimum of 21 years of age 

#LI-HYBRID

Start Date: 5/11/2026

Location: Remote Monday and Friday. Onsite Tuesday, Wednesday, and Thursday at 120 N Racine Ave #100, Chicago, IL 60607. Ability to graduate to fully remote after 12-months if in good standing.

Role Description:

Are you a strategic thinker with a passion for uncovering opportunities and driving growth? Join our Mid-Market Sales team as a Business Development Representative and play a vital role in helping our largest merchants solve their logistical challenges with our full suite of services.

In this high-impact role, you'll be the first point of contact for mid-market prospects, building meaningful connections and fueling the sales pipeline. Your mission: craft thoughtful, targeted outreach to set high-quality meetings that turn into closed deals for our Mid-Market Account Executives.

ShipBob is proud to be named on the Chicago Tribune's list of Top Workplaces: https://www.chicagotribune.com/2024/11/15/top-workplaces-2024-chicago-winners/. 

What you’ll do:

• Drive Growth: Identify, research, and qualify new enterprise leads—adding 10+ high-potential prospects to your pipeline daily.
• Proactive Outreach: Execute a high-volume, multi-channel outreach strategy (cold calls, emails, and social selling) including 60+ dials, 6+ quality connections, and 20+ minutes of call time per day.
• Strategic Prospecting: Leverage platforms like LinkedIn, CRM tools, and industry databases to identify and target ideal customer profiles.
• Engage Decision-Makers: Connect with key stakeholders at target companies to understand their current operations and determine alignment with our solutions.
• Advocate & Advise: Use sound judgment to identify non-traditional opportunities that may fall outside the typical scope and make thoughtful recommendations to leadership.
• Collaborate for Success: Schedule qualified demos for Account Executives and help drive deals forward through strategic collaboration.
• Own the Metrics: Meet and exceed daily activity benchmarks and contribute consistently to monthly and annual revenue goals.
• Stay Ahead: Keep a pulse on industry trends, competitive movements, and evolving enterprise needs to inform outreach strategy and messaging.

What you’ll bring to the table:

• Minimum 1 year of demonstrated success in a sales environment required.
• Experience using ABM strategies. 
• Experience selling over the phone and smart calling various types of businesses or merchants. 
• Demonstrate a high degree of diligence and accountability. 
• Comfortable in a competitive environment, with evidence of personal ambition. 
• Relentless persistence in the face of daily rejection and delays from potential merchants. 
• An aptitude for research and understanding data. 

Perks & Benefits: 

• Medical, Dental, Vision & Basic Life Insurance 
• Paid Maternity/Parental Leave Program 
• Paid Holidays & Flexible Time Off Program 
• Paid Sick Leave  
• Wellness Days (1 day/quarter) 
• 401K Match  
• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/ 
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)

 In addition to base salary, the role includes the opportunity to receive and/or earn sales incentives based on Company’s plans and in accordance with Company’s policies.

#LI-EZ1

Knowledge, Skills, Abilities (KSAs), & Competencies:

ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.

Start Date: 6/22/2026

Compensation: Base salary of $55,000 annually + Commission

Location: Onsite Tuesday, Wednesday, and Thursday at 120 N Racine Ave #100, Chicago, IL 60607. Ability to graduate to fully remote after 12-months if in good standing.

Role Description:

Our Business Development Representatives (BDRs) develop logistical solutions for small to medium-sized businesses using the full suite of ShipBob's services. A BDR's primary responsibility is to evaluate each merchant's unique business needs and set qualified meetings that convert to closed deals for our Account Executives. They achieve their monthly quota by meeting or exceeding expected metrics for outbound touches and demos set and converted.
 
The BDR role is a great fit for candidates looking to develop their skills and grow within their sales career. You’ll start your first month at ShipBob with a comprehensive onboarding program designed to set you up for success. You’ll learn the ins and outs of the role through industry, product, and sales training, practice your skills, and shadow experienced BDRs. Not only will this role give you a hands-on learning experience in ShipBob’s product offering, but it will also provide the opportunity to master advanced CRM platforms like Salesforce, Outreach, Gong, and 6Sense. In addition to CRM expertise, you’ll develop valuable hard skills such as data analysis for sales insights, prospecting strategies, negotiation techniques, and consultative selling methods—building a strong foundation for long-term success in a sales career. This role will report into the Business Development Manager.

What you’ll do:

• Guide new business by identifying, researching, and qualifying new opportunities weekly, resulting in 10+ prospects added to your book of business per day. 
• Prospect a prospect pipeline via high volume of outbound cold calls, emails and social selling (e.g. >60 dials, 6 connected calls, 20+ minutes of talk time daily, 30+ social messages/emails). 
• Identify client needs through assessing their current fulfillment methods and use discretionary judgment to determine if they are a fit for our business model. 
• Make recommendations to management from merchants who do not “fit the box”. 
• Schedule demos with potential merchants and Account Executives. 
• Achieving daily activity requirements through outbound merchant contact and accurately tracking merchant interactions and information in the designated tracking system. 
• Report to designated manager/team lead to strategize more effective prospecting methods. 
• Consistently exceed monthly and annual quota. 
• Additional duties and responsibilities as necessary. 

What you’ll bring to the table:

• No prior experience required; however, internships or coursework in sales or business development is a plus. 
• Experience selling over the phone and smart calling various types of businesses or merchants is a plus. 
• Demonstrate a high degree of diligence and accountability. 
• Comfortable in a competitive environment, with evidence of personal ambition. 
• Relentless persistence in the face of daily rejection and delays from potential merchants. 
• An aptitude for research and understanding data. 

Perks & Benefits:

• Medical, Dental, Vision & Basic Life Insurance 
• Paid Maternity/Parental Leave Program 
• Flexible Time Off Program 
• Paid Sick Leave  
• Wellness Days (1 day/quarter) 
• 401K Match  
• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/ 
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a base salary of $55,000 for this role. In addition to base salary, the role includes the opportunity to receive and/or earn sales incentives based on Company’s plans and in accordance with Company’s policies. 

#LI-JN1

Location: This role requires working onsite at our Innovation Center in North Aurora, IL at least 50% of the time. 

Role Description: 

The Principal Merchant Success Manager plays a critical role in managing and scaling ShipBob’s most strategic merchant partnerships. Sitting at the intersection of account management, operations, and program leadership, this role blends on-site fulfillment expertise with executive-level relationship management to generate long-term success for both ShipBob and our merchants. This role reports to the Director, Merchant Success. This role will:

• Act as the program lead for assigned top merchants, building and running success frameworks that align operational performance with strategic growth goals.
• Partner directly with ShipBob’s fulfillment center teams to ensure processes, SLAs, and escalations are managed with speed and accountability.
• Oversee cross-functional initiatives spanning Success, Operations, Product, and Finance to deliver scalable solutions for complex merchant needs.
• Serve as a trusted advisor to executive stakeholders at both ShipBob and the merchant, ensuring visibility into performance, risks, and opportunities.

Success for this role is measured by the ability to build robust operating rhythms, resolve escalations through on-site leadership, and deliver expansion outcomes across domestic and international growth.

What you’ll do:  

• Serve as the primary program owner for top enterprise merchants, ensuring both day-to-day performance and long-term strategy.
• Split time between fulfillment centers and remote work to balance on-site execution with strategic planning.
• Conduct regular business reviews (on-site and virtual) to provide performance updates, align on goals, and strengthen partnerships.
• Partner with Operations leaders on-site to track KPIs, implement process improvements, and resolve escalations quickly.
• Oversee cross-functional initiatives that may include network expansion, process pilots, system enhancements, and cost-optimization projects.
• Inspire executive-level engagement by building trusted relationships and presenting performance insights and strategic opportunities.
• Serve as a liaison between merchants and fulfillment center leadership, translating merchant needs into operational action plans.
• Develop playbooks, SOPs, and reporting frameworks to standardize merchant program delivery across the portfolio.
• Comply to all food safety and compliance policies and regulations. 
• Additional duties and responsibilities as necessary

What you’ll bring to the table:

• 8+ years of experience in account management or program management in a supply chain/logistics role.
• Direct project management experience, certifications, and training is a bonus.
• On-site fulfillment or warehouse operations experience, with ability to partner effectively with front-line and leadership teams.
• Established history of managing enterprise-level clients and building executive-level relationships.
• Solid ability to run cross-functional projects through ambiguity, influencing without direct authority and entrepreneurial mindset.
• Business review and client-facing presentation experience at senior/executive levels.
• Demonstrated ability to resolve escalations and negotiate solutions under pressure.
• Demonstrated ability to communicate complex ideas clearly and persuasively, both in writing and verbally, while adapting style to diverse audiences including executives, cross-functional teams, and external partners.
• High proficiency with Microsoft Office Suite, reporting tools, and CRM platforms.
• Ability to work onsite at least 50% of the time at ShipBob's Innovation Center.

Perks & Benefits: 

• Medical, Dental, Vision & Basic Life Insurance
• Paid Maternity/Parental Leave Program
• Paid Holidays & Flexible Time Off Program
• Paid Sick Leave 
• Wellness Days (1 day/quarter)
• 401K Match 
• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/
• See Our High-Performing Culture >>>Check us out on Instagram (@lifeatshipbob)

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a salary range of $115,496 - $145,000 for this role. The full base pay range for this position in our compensation architecture is $115,496 - $192,493. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies.