Position Summary: As SAP Finance Business Analyst you will be responsible for the architecture, setup, configuration, testing and support of core SAP Finance and Controlling functions. You will be in close contact with business as well as other members of the ERP team. In this role, you are able to translate business requirements into efficient solutions to optimize business processes  

Key Responsibilities:  

• Lead the analysis, design, and implementation of SAP FI/CO solutions tailored to the packaging and distribution industry. 
  • Collaborate with finance, operations, and IT teams to understand business needs and identify areas for improvement in financial processes.  
  • Gather and analyze detailed requirements for SAP FI/CO modules, ensuring alignment with industry-specific needs and best practices.  
  • Design and configure solutions in SAP Finance and Controlling modules, including GL, AR, AP, Asset Accounting, Cost Center Acctg, and Profit Center Acctg  
  • Develop functional specifications for custom developments, reports, interfaces, and workflows specific to packaging and distribution operations.  
  • Lead requirement gathering sessions and translate complex business needs into technical requirements.  
  • Ensure seamless integration between FI/CO and other modules like MM (Materials Management), SD (Sales and Distribution), and WM (Warehouse Management).  
  • Provide guidance and mentorship to junior team members on SAP FI/CO best practices and industry standards.  
  • Conduct user training sessions and develop comprehensive documentation for end-users.  
  • Participate in full lifecycle SAP implementations, upgrades, and enhancement projects.  
  • Stay current with the latest SAP FI/CO updates and industry trends, recommending innovative solutions to enhance business processes  

Qualifications:  

• Participates in FICO configuration, functional documentation, testing plans, system documentation and training materials  

• Create and maintain documentation on SAP FICO business processes  

• Part of SAP ERP team accountable for resolving SAP issues, change requests, enhancements raised  

• Support SAP FI-CO projects from requirements gathering, solution design, specifications development, testing and rollout and training.  

• Willingness to learn related applications and integration technologies that contribute to the end-to-end process integration with SAP  

• Perform business process mapping using standard methodologies  

• Investigate to help quickly diagnose, perform root cause analysis, and resolve production issues  

• Quality testing and working with users to gain user acceptance testing  

• Be part of the team to Deliver projects within a fixed time/effort model  

• Liaises with global SAP support team on overall FI-CO support and projects  

• Collaborate directly with business groups to resolve any finance related issues and develop recommendations to best address issues.  

• Support all key integration areas with Finance and controlling.  

Required:  

• Minimum of 1+ years of SAP finance functional experience required  

• 1+year experience in implementation or leading SAP finance related efforts  

• Bachelor’s Degree in information systems, computer science, engineering or business streams  

• Knowledge of all integration points with other modules like SD/ MM with SAP FICO.  

• Experience with system management processes, business requirements gathering, solution design and configuration, and user acceptance testing.  

• Experience creating business process diagrams including business process procedures as necessary.  

• Experience working in a team-oriented, collaborative environment.  

• Exceptional verbal and written communication skills; ability to communicate effectively at all levels of the organization.  

• Ability to work as part of a cross functional team.  

• Experience and understanding of some of the following SAP financial solutions is a plus including:  

• GL, (including New GL Functionality)  

• Asset Accounting  

• Accounts Payables and Receivables including customer billing and payments  

• Financial Organizational Structures and Master Data  

• Controlling functions  

• Internal and External Financial Management Reporting  

• Financial supply chain module (FSCM)  

• Third party tax software services integrations with SAP like VERTEX or other tools  

• Profit center and cost center accounting  

• Special Ledger and Financial reporting flows  

• Cash and treasury functions  

Preferred:  

• Experience working in a manufacturing environment or consulted in manufacturing projects]  

• Experience working in high-volume production facilities.  

Core Competencies:  

• Support / Training  

• Project Management  

• Proactively propose changes where these will represent potential improvement to the business  

• Drive innovation within the application landscape and processes (simpler, better, more efficient)  

• Strong analytical skills and attention to detail.  

• Ability to work in a fast-paced, collaborative environment.  

The U.S. base salary range for this full-time position is $90k –$120k, plus eligibility for bonus and benefits. Our salary ranges are determined by factors such as the role, level, and geographic location. The range listed in the job posting represents the minimum and maximum target salaries for this position across all U.S. locations. Actual compensation within the range will be influenced by the specific work location, along with factors such as job-related skills, experience, and relevant education or training. Your recruiter will provide more details about the specific salary range for your preferred location during the hiring process. Please note that the listed compensation reflects the base salary only and does not include bonus or benefits.

Position Summary

The IT Helpdesk Specialist serves as the first point of contact for all internal technical support requests. This role is responsible for diagnosing, troubleshooting, and resolving hardware, software, and network issues while delivering excellent customer service to end users. The ideal candidate is responsive, detail-oriented, and able to communicate technical solutions in a clear, user-friendly manner.

Key Responsibilities

• Provide Tier 1 and Tier 2 technical support for desktops, laptops, mobile devices, printers, and peripherals
• Respond to helpdesk tickets, emails, and phone calls in a timely and professional manner
• Troubleshoot hardware, software, network connectivity, and system access issues
• Install, configure, and maintain operating systems, applications, and user accounts
• Support Microsoft 365, email systems, VPN access, and remote desktop tools
• Document incidents, resolutions, and processes within the ticketing system
• Escalate complex issues to higher-level IT staff when necessary
• Assist with onboarding/offboarding by setting up and deactivating user accounts and equipment
• Maintain inventory of IT assets and ensure proper tracking
• Follow IT policies, security protocols, and best practices

Qualifications

• Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
• 2+ years of experience in an IT support or helpdesk role
• Strong knowledge of Windows and/or macOS operating systems
• Experience with Microsoft 365, Active Directory, and ticketing systems (e.g., ServiceNow, Zendesk)
• Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN)
• Familiarity with hardware troubleshooting and device setup

Skills & Competencies

• Strong problem-solving and analytical skills
• Excellent verbal and written communication skills
• Customer-focused mindset with a high level of patience and professionalism
• Ability to prioritize tasks and manage multiple requests
• Attention to detail and strong organizational skills
• Ability to work independently and as part of a team

Preferred Qualifications

• CompTIA A+, Network+, or similar certifications
• Experience with remote support tools and endpoint management systems
• Exposure to cybersecurity best practices

Essential Duties and Responsibilities

• Lead MES (Manufacturing Execution System) requirements analysis, solution architecture design, configuration, and implementation to support manufacturing operations.

• Deploy, launch, and sustain MES systems across production environments, ensuring system stability, performance, and scalability.

• Collaborate with cross-functional teams (manufacturing, quality, IT, automation, and supply chain) to align MES solutions with business and operational needs.

• Manage MES project delivery, including planning, execution, testing, validation, and go-live support.

• Provide ongoing system support, troubleshooting, upgrades, and continuous improvement for MES applications.

• Develop, maintain, and review MES-related technical documentation, including system specifications, workflows, validation documents, and user guides.

• Support integration of MES with ERP, PLCs, SCADA, historians, and other manufacturing systems.

• Ensure MES solutions comply with applicable industry standards, internal policies, and regulatory requirements.

• Train end users and provide technical guidance to internal stakeholders as needed.

Required Qualifications

• Bachelor’s degree in Engineering, Computer Science, Information Systems, or a related technical field, or equivalent practical experience.

• Hands-on experience implementing, configuring, or supporting MES systems in a manufacturing environment.

• Strong understanding of MES design specifications, architectures, and related industry standards.

• Experience working with manufacturing processes, production workflows, and shop-floor systems.

• Ability to analyze business requirements and translate them into technical MES solutions.

• Strong documentation, communication, and problem-solving skills.

Preferred Qualifications

• Experience with leading MES platforms (e.g., Siemens Opcenter, Rockwell FactoryTalk, SAP ME/MII, Apriso, or similar).

• Knowledge of system integration with ERP (SAP, Oracle), PLCs, SCADA, and industrial automation systems.

• Familiarity with validation practices, change management, and regulated manufacturing environments.

• Experience supporting multi-site or global MES deployments.

The U.S. base salary range for this full-time position is $70k –$100k, plus eligibility for bonus and benefits. Our salary ranges are determined by factors such as the role, level, and geographic location. The range listed in the job posting represents the minimum and maximum target salaries for this position across all U.S. locations. Actual compensation within the range will be influenced by the specific work location, along with factors such as job-related skills, experience, and relevant education or training. Your recruiter will provide more details about the specific salary range for your preferred location during the hiring process. Please note that the listed compensation reflects the base salary only and does not include bonus or benefits.

Job Title Service Now Developer

What to Expect

Our client is seeking a skilled and experienced ServiceNow Developer to join their ServiceNow team. The ServiceNow Developer is primarily responsible for designing, developing, and customizing applications on the ServiceNow platform to support IT Service Management (ITSM) processes. This role also offers opportunities to work with and gain exposure to other ServiceNow capabilities, including Strategic Portfolio Management (SPM), CMDB implementation and governance, Contract Management Pro/Source-to-Pay, Human Resources Service Delivery (HRSD), and Workplace Service Delivery (WSD).

What You’ll Do

• The ServiceNow Developer is primarily responsible for designing, developing, and customizing applications on the ServiceNow platform to support The workflow and ITSM modules
• This role also offers opportunities to work with and gain exposure to other ServiceNow capabilities, including Strategic Portfolio Management (SPM), CMDB implementation and governance, Contract Management Pro/Source-to-Pay, Human Resources Service Delivery (HRSD), and Workplace Service Delivery (WSD)
• Perform hands-on configuration and customization of the ServiceNow platform to support ITSM processes such as Incident, Problem, Change, Request, and Knowledge Management
• Configure and enhance Service Catalog, workflows, and automation to improve service delivery and user experience
• Develop and maintain integrations between ServiceNow and other enterprise applications using APIs, web services, and connectors
• Write and document clean, efficient, and maintainable code using JavaScript, Glide API, and related technologies
• Administer multiple ServiceNow instances, including access control, workflow automation, data integrity, and system upgrades
• Collaborate with Gotion teams, business stakeholders, and project managers to gather requirements and deliver scalable solutions
• Create and maintain comprehensive technical documentation, including system configurations, workflows, and customizations
• Stay current with ServiceNow releases, features, and industry trends to recommend and implement platform enhancements
• Strategic Portfolio Management (SPM): Supporting demand, project, and portfolio management initiatives
• CMDB Implementation & Governance: Ensuring accurate configuration data and relationships for improved service visibility
• Contract Management Pro / Source-to-Pay: Streamlining vendor and procurement workflows
• HR Service Delivery (HRSD): Enhancing employee experience through automated HR processes
• Workplace Service Delivery (WSD): Improving workplace operations and facilities management

What You’ll Bring

• Minimum of 3 years of hands-on experience as a ServiceNow Developer/Administrator, with strong ITSM expertise
• ServiceNow certifications such as Certified Application Developer (CAD), Certified System Administrator (CSA), or Certified Implementation Specialist (CIS) in ITSM or other modules
• Proficiency in ServiceNow configuration, scripting, workflow automation, and integrations
• Excellent problem-solving, communication, and stakeholder engagement skills
• Ability to manage multiple priorities in a fast-paced environment while ensuring high-quality deliverables

The U.S. base salary range for this full-time position is $80,000 –$90,000, plus eligibility for bonus and benefits. Our salary ranges are determined by factors such as the role, level, and geographic location. The range listed in the job posting represents the minimum and maximum target salaries for this position across all U.S. locations. Actual compensation within the range will be influenced by the specific work location, along with factors such as job-related skills, experience, and relevant education or training. Your recruiter will provide more details about the specific salary range for your preferred location during the hiring process. Please note that the listed compensation reflects the base salary only and does not include bonus or benefits.

About Gotion 

Gotion, Inc. is a leading manufacturer of advanced battery technologies, committed to driving the clean energy transition. As we scale operations in Illinois, we seek talented individuals to join our dynamic and innovative team. 

Position Overview 

We are seeking an experienced and bilingual IT Manager to lead our IT network infrastructure initiatives in Manteno, IL. This individual will play a critical role in designing, implementing, and maintaining a secure and efficient IT network, ensuring seamless operations across our facilities. Fluency in both English and at least business level Chinese is required to support communication with global teams and vendors. 

Key Responsibilities 

• Network Infrastructure Management: Design, deploy, and manage (Cisco)LAN/WAN, Wi-Fi, and VPN infrastructure, ensuring network performance and security. 

• Team Leadership: Lead a team of IT professionals, providing guidance and ensuring alignment with organizational goals for Helpdesk, MES and Infrastructure. 

• Cybersecurity: Implement and monitor security protocols to protect sensitive data and prevent breaches following group standards and provide feedback to HQ on issues.  

• Global Collaboration: Serve as a liaison between the U.S. and Chinese IT teams to ensure alignment on global IT strategies and standards and reviewing with leadership before implementing. 

• System Upgrades: Oversee upgrades to hardware, software, and networking equipment in alignment with business needs and to learn and support all company-specific software solutions including but not limited to researching, procuring, implementing, and maintaining all companywide software. 

• Vendor Management: Manage relationships with IT vendors, ensuring optimal service levels and cost efficiency. 

• Compliance: Ensure compliance (ISO27001,TISAX)with local and international regulations, including data protection and privacy laws (GRC) 
• Helpdesk Support: Provide escalation support for complex IT issues and ensure timely resolution. 

Qualifications 

• Bachelor’s degree in Information Technology, Computer Science, or a related field; a Master’s degree is a plus. 
• 7+ years of IT experience, with a focus on network management. 

• 3+ years in a leadership or managerial role. 

Technical Expertise: 

• Proficiency in managing Cisco, Juniper, or similar networking hardware. 

• knowledge Linux/Windows server and VMware 

• Strong knowledge of network security protocols, firewalls, and intrusion detection systems. 

• Familiarity with cloud-based solutions and hybrid IT environments. 

• Languages: Fluency in Chinese (Mandarin) and English (written and spoken) is mandatory for the international corporation

Soft Skills: 

• Strong leadership and project management skills. 

• Working closely with other department Managers to assess the growth needs and maintenance of the company’s network 

• Excellent communication and interpersonal abilities. 

• Problem-solving and analytical thinking. 

Essential Duties and Responsibilities:

 Network Management
  - Design, configure, and manage the company’s local area network (LAN), wide area network (WAN), and wireless networks. Familiar with Cisco system.
  - Monitor network performance and troubleshoot issues to ensure efficient and uninterrupted operations.
  - Implement network upgrades, patches, and enhancements to maintain optimal performance and security.

Security Management
  - Develop and enforce security policies, procedures, and protocols.
  - Monitor and respond to security incidents and threats, including malware, intrusion attempts, and vulnerabilities.
  - Conduct regular security audits, vulnerability assessments, and penetration tests to identify and mitigate risks.

Firewall and VPN Management
  - Configure and manage firewalls, VPNs, and other network security devices to protect the company’s network perimeter.
  - Ensure secure remote access for employees and authorized users.

Data Protection
  - Implement and manage data encryption, backup, and recovery solutions.
  - Ensure compliance with data protection regulations and industry standards.

Infrastructure Maintenance
  - Maintain and support network hardware, such as routers, switches, and access points.
  - Manage network infrastructure documentation, including diagrams, configurations, and procedures.

User Support
  - Provide technical support and training to employees regarding network, deskside and security issues.
  - Assist with the setup and maintenance of user accounts, permissions, and access controls.

Collaboration and Communication
  - Work closely with other IT team members and departments to support overall IT initiatives.
  - Communicate effectively with stakeholders to ensure awareness and understanding of network and security matters.

Required Qualifications:

- Bachelor’s degree in Computer Science, Information Technology, or a related field.

- Fluency in Mandarin.
- Professional certifications such as CCNA, CISSP, CISM, or equivalent.
- Minimum of 3 years of experience in network and security administration.
- Strong knowledge of network protocols, routing, switching, and firewall management.
- Experience with security technologies, including intrusion detection/prevention systems (IDS/IPS), antivirus software, and data encryption.
- Proficiency in network monitoring and analysis tools.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.

The U.S. base salary range for this full-time position is $80k –$120k, plus eligibility for bonus and benefits. Our salary ranges are determined by factors such as the role, level, and geographic location. The range listed in the job posting represents the minimum and maximum target salaries for this position across all U.S. locations. Actual compensation within the range will be influenced by the specific work location, along with factors such as job-related skills, experience, and relevant education or training. Your recruiter will provide more details about the specific salary range for your preferred location during the hiring process. Please note that the listed compensation reflects the base salary only and does not include bonus or benefits.