AI Engineer
Location: San Francisco, CA, in-office
Compensation: 150,000 – $210,000
Company: Cargomatic, Inc.

Disruptive, groundbreaking, transformative company is changing an industry

Join a rapidly growing company disrupting the trucking industry! Cargomatic is the #1 technology platform and digital marketplace for powering world-class, local trucking. Take a look around you. Literally everything humans build, grow, or sell has spent time on a truck. Local trucking is the lifeblood of every regional economy, and yet this $82 billion industry still relies heavily on phone calls and fax machines. Cargomatic is transforming the way goods move around every local node in the supply chain by connecting shippers and commercial truck drivers with mobile technology. We are solving complex, real-world problems every day, and giving full transparency to the shipping process. 

AI Engineer- Rapid Prototyping & Automation

Cargomatic is seeking a highly hands-on AI Engineer who thrives in fast-paced environments and is passionate about rapid prototyping and deploying standalone AI-driven applications. This role focuses on building agentic AI systems and automation tools that can operate independently, integrate with our ecosystem, and deliver immediate business value.

You will work at the intersection of AI, product development, and infrastructure- quickly turning ideas into working prototypes and scaling the most promising solutions into production.

Key Responsibilities:

• Rapidly design, prototype, and deploy standalone AI applications that solve real-world logistics and operational challenges
• Build and implement agentic AI systems capable of autonomous decision-making and task execution
• Develop AI-powered automation tools to streamline workflows across operations, customer experience, and internal processes
• Leverage modern LLM ecosystems, including Claude-based and code-first AI frameworks, to build intelligent agents and workflows
• Integrate LLMs, APIs, and data pipelines into production-ready services
• Collaborate with product, engineering, and operations teams to identify high-impact opportunities for AI solutions
• Iterate quickly based on feedback, performance metrics, and evolving business needs
• Ensure scalability, reliability, and security of AI systems in production environments
• Stay current with advancements in AI/ML, especially in agent frameworks, Claude/OpenAI ecosystems, and automation tooling (e.g., n8n)
• Implement guardrails, validation layers, monitoring, and evaluation frameworks to mitigate hallucination, prompt injection, and data security risks.
• Collaborate cross-functionally with Product, Engineering, and Operations to translate business needs into scalable AI-enabled solutions.
• Contribute to architectural standards, technical best practices, and innovation initiatives.

Preferences:

• Strong product builder mindset with an ability to prioritize high-impact solutions
• 3+ years of experience in software engineering, with a focus on AI/ML or automation
• Proven experience building and deploying AI-powered applications or prototypes end-to-end
• Strong understanding of agentic AI concepts, LLMs, and modern AI frameworks
• Hands-on experience with Claude (Anthropic), OpenAI, or similar LLM APIs, including prompt design and orchestration
• Experience with code-based AI frameworks (e.g., Claude tool use / function calling, LangChain, AutoGen, CrewAI, or similar)
• Experience building or orchestrating workflows using n8n (or similar tools like Zapier, Temporal, Airflow)
• Experience with event-driven architectures and real-time systems
• Familiarity with vector databases and retrieval-augmented generation (RAG)
• Proficiency in backend development using Node.js
• Experience with frontend frameworks such as React for building lightweight interfaces
• Hands-on experience with cloud infrastructure, particularly AWS (Lambda, ECS, S3, etc.)
• Familiarity with databases such as MongoDB and RDS (PostgreSQL/MySQL)
• Experience integrating third-party APIs and building microservices
• Ability to move quickly from concept → prototype → production
• Active GitHub contributions or demonstrated passion for emerging technologies in AI and data systems.

Benefits & Perks:

• Competitive compensation
• Medical, dental, and vision benefits
• 401K company match program
• Flexible paid time off (PTO) and paid holiday

Terminal Operations Manager (Drayage / Port Logistics) Houston, TX
Cargomatic, Inc.

XLR8 Truck Lines, a motor carrier division of Cargomatic is looking for a Terminal Manager in our Houston facility.

About Us
Cargomatic is committed to making the lives of truckers and shippers easier. Our goal is to let truckers be truckers and shippers be shippers by simplifying the process for all of our customers and vendors.

Cargomatic was named to the Built In Best Places to Work list, recognizing our people-first culture, strong benefits, and commitment to employee growth and well-being.

Position Overview
XLR8 Truck Lines Inc, a motor carrier division of Cargomatic, is seeking an experienced Terminal Operations Manager to lead and oversee day-to-day operations for our terminal.

This role is critical in driving operational excellence across drayage and port-centric logistics while ensuring safety, compliance, and exceptional customer service. You will lead terminal operations, optimize performance, and play a key role in scaling Cargomatic’s presence in the market.

We are looking for a proactive, hands-on leader with deep knowledge of port operations, containerized freight, and terminal processes.

What You’ll Do

Terminal Operations Leadership

• Accountable for safe operations that meet regulatory requirements
• Maintain and grow capacity to meet market demand
• Oversee all daily terminal and drayage operations
• Control costs across drivers, terminals, and chassis while maximizing revenue
• Ensure efficient container movement, dispatching, yard flow, and coordination with port terminals and partners
• Optimize processes to reduce dwell time and improve service performance

Team Management & Development

• Lead, mentor, and develop terminal staff (dispatchers, clerks, yard personnel)
• Foster a culture of accountability, collaboration, and continuous improvement
• Manage staffing levels, scheduling, and performance

Customer Service & Relationships

• Deliver high customer satisfaction through communication, accuracy, and proactive issue resolution
• Build and maintain relationships with customers, port authorities, carriers, and internal teams

Operational Performance & KPIs

• Establish and track key performance indicators
• Analyze operational data to identify trends and improvement opportunities
• Provide reporting and insights to leadership

Safety, Compliance & Regulatory Oversight

• Ensure compliance with DOT, OSHA, FMCSA, and port authority requirements
• Implement and enforce safety protocols

Resource & Asset Management

• Allocate personnel and equipment efficiently
• Oversee utilization and maintenance of trucks, chassis, and yard assets

Strategic Support & Growth

• Support regional expansion and market growth initiatives
• Lead or assist with new customer launches and operational scaling
• Identify opportunities for process and technology improvements

What You Bring

Required

• Proven experience managing terminal, port, drayage, or intermodal operations
• Strong leadership and team development skills
• Excellent communication and problem-solving abilities
• Knowledge of transportation regulations, port procedures, and safety standards
• Experience with TMS/WMS systems
• Ability to manage multiple priorities in a fast-paced environment

Preferred

• Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field
• Experience with P&L ownership or operational budgeting

Compensation
The expected salary range for this role is $105,000 – $130,000, depending on experience, skills, location, and other job-related factors. This position may also be eligible for performance-based incentives.

Benefits & Perks
Cargomatic offers a comprehensive benefits package designed to support our employees’ health, financial well-being, and work-life balance:

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO) and company holidays
• Life and disability insurance
• Flexible work environment (where applicable)
• Career growth and advancement opportunities
• Employee recognition and wellness programs

Why Join Cargomatic?
At Cargomatic, you’ll have the opportunity to make a direct impact on how freight moves through critical supply chain networks. You’ll work with a fast-growing, technology-driven logistics company that values innovation, ownership, and operational excellence.

Terminal Operations Manager (Drayage / Port Logistics) Long Beach, CA
Cargomatic, Inc.

Three Rivers Trucking Inc is looking for a Terminal Manager in our Long Beach facility.

About Us
Cargomatic is committed to making the lives of truckers and shippers easier. Our goal is to let truckers be truckers and shippers be shippers by simplifying the process for all of our customers and vendors.

Cargomatic was named to the Built In Best Places to Work list, recognizing our people-first culture, strong benefits, and commitment to employee growth and well-being.

Position Overview
Three Rivers Trucking, a motor carrier division of Cargomatic, is seeking an experienced Terminal Operations Manager to lead and oversee day-to-day operations for our terminal.

This role is critical in driving operational excellence across drayage and port-centric logistics while ensuring safety, compliance, and exceptional customer service. You will lead terminal operations, optimize performance, and play a key role in scaling Cargomatic’s presence in the market.

We are looking for a proactive, hands-on leader with deep knowledge of port operations, containerized freight, and terminal processes.

What You’ll Do

Terminal Operations Leadership

• Accountable for safe operations that meet regulatory requirements
• Maintain and grow capacity to meet market demand
• Oversee all daily terminal and drayage operations
• Control costs across drivers, terminals, and chassis while maximizing revenue
• Ensure efficient container movement, dispatching, yard flow, and coordination with port terminals and partners
• Optimize processes to reduce dwell time and improve service performance

Team Management & Development

• Lead, mentor, and develop terminal staff (dispatchers, clerks, yard personnel)
• Foster a culture of accountability, collaboration, and continuous improvement
• Manage staffing levels, scheduling, and performance

Customer Service & Relationships

• Deliver high customer satisfaction through communication, accuracy, and proactive issue resolution
• Build and maintain relationships with customers, port authorities, carriers, and internal teams

Operational Performance & KPIs

• Establish and track key performance indicators
• Analyze operational data to identify trends and improvement opportunities
• Provide reporting and insights to leadership

Safety, Compliance & Regulatory Oversight

• Ensure compliance with DOT, OSHA, FMCSA, and port authority requirements
• Implement and enforce safety protocols

Resource & Asset Management

• Allocate personnel and equipment efficiently
• Oversee utilization and maintenance of trucks, chassis, and yard assets

Strategic Support & Growth

• Support regional expansion and market growth initiatives
• Lead or assist with new customer launches and operational scaling
• Identify opportunities for process and technology improvements

What You Bring

Required

• Proven experience managing terminal, port, drayage, or intermodal operations
• Strong leadership and team development skills
• Excellent communication and problem-solving abilities
• Knowledge of transportation regulations, port procedures, and safety standards
• Experience with TMS/WMS systems
• Ability to manage multiple priorities in a fast-paced environment

Preferred

• Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field
• Experience with P&L ownership or operational budgeting

Compensation
The expected salary range for this role is $120,000 – $145,000, depending on experience, skills, location, and other job-related factors. This position may also be eligible for performance-based incentives.

Benefits & Perks
Cargomatic offers a comprehensive benefits package designed to support our employees’ health, financial well-being, and work-life balance:

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO) and company holidays
• Life and disability insurance
• Flexible work environment (where applicable)
• Career growth and advancement opportunities
• Employee recognition and wellness programs

Why Join Cargomatic?
At Cargomatic, you’ll have the opportunity to make a direct impact on how freight moves through critical supply chain networks. You’ll work with a fast-growing, technology-driven logistics company that values innovation, ownership, and operational excellence.

Terminal Operations Manager (Drayage / Port Logistics) Dayton, New Jersey
Cargomatic, Inc.

West End Express, a motor carrier division of Cargomatic is looking for a Terminal Manager to join our Dayton operations!

About Us
Cargomatic is committed to making the lives of truckers and shippers easier. Our goal is to let truckers be truckers and shippers be shippers by simplifying the process for all of our customers and vendors.

Cargomatic was named to the Built In Best Places to Work list, recognizing our people-first culture, strong benefits, and commitment to employee growth and well-being.

Position Overview
West End Express, a motor carrier division of Cargomatic is seeking an experienced Terminal Operations Manager to lead and oversee day-to-day operations for our terminal.

This role is critical in driving operational excellence across drayage and port-centric logistics while ensuring safety, compliance, and exceptional customer service. You will lead terminal operations, optimize performance, and play a key role in scaling Cargomatic’s presence in the market.

We are looking for a proactive, hands-on leader with deep knowledge of port operations, containerized freight, and terminal processes.

What You’ll Do

Terminal Operations Leadership

• Accountable for safe operations that meet regulatory requirements
• Maintain and grow capacity to meet market demand
• Oversee all daily terminal and drayage operations
• Control costs across drivers, terminals, and chassis while maximizing revenue
• Ensure efficient container movement, dispatching, yard flow, and coordination with port terminals and partners
• Optimize processes to reduce dwell time and improve service performance

Team Management & Development

• Lead, mentor, and develop terminal staff (dispatchers, clerks, yard personnel)
• Foster a culture of accountability, collaboration, and continuous improvement
• Manage staffing levels, scheduling, and performance

Customer Service & Relationships

• Deliver high customer satisfaction through communication, accuracy, and proactive issue resolution
• Build and maintain relationships with customers, port authorities, carriers, and internal teams

Operational Performance & KPIs

• Establish and track key performance indicators
• Analyze operational data to identify trends and improvement opportunities
• Provide reporting and insights to leadership

Safety, Compliance & Regulatory Oversight

• Ensure compliance with DOT, OSHA, FMCSA, and port authority requirements
• Implement and enforce safety protocols

Resource & Asset Management

• Allocate personnel and equipment efficiently
• Oversee utilization and maintenance of trucks, chassis, and yard assets

Strategic Support & Growth

• Support regional expansion and market growth initiatives
• Lead or assist with new customer launches and operational scaling
• Identify opportunities for process and technology improvements

What You Bring

Required

• Proven experience managing terminal, port, drayage, or intermodal operations
• Strong leadership and team development skills
• Excellent communication and problem-solving abilities
• Knowledge of transportation regulations, port procedures, and safety standards
• Experience with TMS/WMS systems
• Ability to manage multiple priorities in a fast-paced environment

Preferred

• Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field
• Experience with P&L ownership or operational budgeting

Compensation
The expected salary range for this role is $110,000 – $135,000, depending on experience, skills, location, and other job-related factors. This position may also be eligible for performance-based incentives.

Benefits & Perks
Cargomatic offers a comprehensive benefits package designed to support our employees’ health, financial well-being, and work-life balance:

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO) and company holidays
• Life and disability insurance
• Flexible work environment (where applicable)
• Career growth and advancement opportunities
• Employee recognition and wellness programs

Why Join Cargomatic?
At Cargomatic, you’ll have the opportunity to make a direct impact on how freight moves through critical supply chain networks. You’ll work with a fast-growing, technology-driven logistics company that values innovation, ownership, and operational excellence.

Terminal Operations Manager (Drayage / Port Logistics) - Savannah, GA
Cargomatic, Inc.

Atlas Marine, a motor carrier division of Cargomatic is looking for a Terminal Manager in our Savannah facility.

About Us
Cargomatic is committed to making the lives of truckers and shippers easier. Our goal is to let truckers be truckers and shippers be shippers by simplifying the process for all of our customers and vendors.

Cargomatic was named to the Built In Best Places to Work list, recognizing our people-first culture, strong benefits, and commitment to employee growth and well-being.

Position Overview
Atlas Marine, a motor carrier division of Cargomatic is seeking an experienced Terminal Operations Manager to lead and oversee day-to-day operations for our terminal.

This role is critical in driving operational excellence across drayage and port-centric logistics while ensuring safety, compliance, and exceptional customer service. You will lead terminal operations, optimize performance, and play a key role in scaling Cargomatic’s presence in the market.

We are looking for a proactive, hands-on leader with deep knowledge of port operations, containerized freight, and terminal processes.

What You’ll Do

Terminal Operations Leadership

• Accountable for safe operations that meet regulatory requirements
• Maintain and grow capacity to meet market demand
• Oversee all daily terminal and drayage operations
• Control costs across drivers, terminals, and chassis while maximizing revenue
• Ensure efficient container movement, dispatching, yard flow, and coordination with port terminals and partners
• Optimize processes to reduce dwell time and improve service performance

Team Management & Development

• Lead, mentor, and develop terminal staff (dispatchers, clerks, yard personnel)
• Foster a culture of accountability, collaboration, and continuous improvement
• Manage staffing levels, scheduling, and performance

Customer Service & Relationships

• Deliver high customer satisfaction through communication, accuracy, and proactive issue resolution
• Build and maintain relationships with customers, port authorities, carriers, and internal teams

Operational Performance & KPIs

• Establish and track key performance indicators
• Analyze operational data to identify trends and improvement opportunities
• Provide reporting and insights to leadership

Safety, Compliance & Regulatory Oversight

• Ensure compliance with DOT, OSHA, FMCSA, and port authority requirements
• Implement and enforce safety protocols

Resource & Asset Management

• Allocate personnel and equipment efficiently
• Oversee utilization and maintenance of trucks, chassis, and yard assets

Strategic Support & Growth

• Support regional expansion and market growth initiatives
• Lead or assist with new customer launches and operational scaling
• Identify opportunities for process and technology improvements

What You Bring

Required

• Proven experience managing terminal, port, drayage, or intermodal operations
• Strong leadership and team development skills
• Excellent communication and problem-solving abilities
• Knowledge of transportation regulations, port procedures, and safety standards
• Experience with TMS/WMS systems
• Ability to manage multiple priorities in a fast-paced environment

Preferred

• Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field
• Experience with P&L ownership or operational budgeting

Compensation
The expected salary range for this role is $95,000 – $120,000, depending on experience, skills, location, and other job-related factors. This position may also be eligible for performance-based incentives.

Benefits & Perks
Cargomatic offers a comprehensive benefits package designed to support our employees’ health, financial well-being, and work-life balance:

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO) and company holidays
• Life and disability insurance
• Flexible work environment (where applicable)
• Career growth and advancement opportunities
• Employee recognition and wellness programs

Why Join Cargomatic?
At Cargomatic, you’ll have the opportunity to make a direct impact on how freight moves through critical supply chain networks. You’ll work with a fast-growing, technology-driven logistics company that values innovation, ownership, and operational excellence.

Safety & Compliance Manager

• Location:  Dallas, TX

• Compensation: $80,000 – $90,000 annually

About Cargomatic

Cargomatic is a technology-driven logistics provider that connects shippers and carriers through its innovative platform. Our mission is to revolutionize the transportation industry by leveraging technology to make logistics more efficient, cost-effective, and environmentally friendly. We are a rapidly growing company committed to creating a dynamic, collaborative, and inclusive workplace culture.

Cargomatic was named to the Built In Best Places to Work list for 2023, 2024, and 2025, recognizing our people-first culture, comprehensive benefits, and commitment to supporting employee growth and well-being.

Position Overview

• Lead driver safety, regulatory compliance, and risk management activities for Cargomatic’s Dallas operations.

• Serve as the primary owner of driver-focused safety and compliance programs.

• Ensure company drivers and owner-operators operate in compliance with FMCSA, DOT, and applicable state regulations.

• Maintain audit-ready compliance documentation and support operational teams with safety-related guidance.

• Respond to safety incidents and compliance matters, including outside standard business hours as needed.

Key Responsibilities

Driver Safety & Compliance Management

• Develop, implement, and manage driver safety and compliance programs for company drivers and owner-operators.

• Monitor driver logs, hours-of-service compliance, roadside inspections, CSA scores, and in-cab camera events.

• Enforce corrective actions, coaching, and retraining for safety or compliance violations.

• Audit and maintain complete and accurate Driver Qualification Files (DQFs).

• Review driver qualifications and approve drivers for onboarding and orientation.

• Ensure ongoing compliance with FMCSA, DOT, and applicable state transportation regulations.

Incident & Regulatory Management

• Investigate accidents, incidents, and safety events involving drivers and equipment.

• Prepare detailed incident reports and implement corrective and preventative actions.

• Serve as the Designated Employer Representative (DER) for drug and alcohol testing programs.

• Administer pre-employment, random, post-accident, and reasonable suspicion testing.

• Manage FMCSA Drug & Alcohol Clearinghouse queries, reporting, follow-up actions, and MIS submissions.

• Coordinate workers’ compensation claims related to driver injuries.

• Liaise with insurance providers and case managers as needed.

Reporting & Audits

• Maintain accurate FMCSA portal data and roadside inspection records.

• File and manage fleet registrations, permits, MCS-150 updates, and IFTA reporting.

• Track DOT vehicle inspections and preventative maintenance documentation.

• Prepare documentation and support internal and external safety and compliance audits.

Training & Orientation

• Lead new driver and owner-operator onboarding and orientation sessions.

• Communicate safety expectations, compliance requirements, and company policies clearly.

• Coordinate distribution of onboarding materials including ELDs, dash cameras, permits, decals, and safety documentation.

• Develop and administer recurring safety and compliance training programs for drivers.

Operational Safety Support

• Partner with operations and dispatch teams to address driver compliance issues.

• Provide guidance on corrective actions and risk mitigation strategies.

• Respond to safety-related incidents and urgent compliance matters outside normal business hours when required.

• Collaborate with insurance, legal, and leadership teams on claims management and risk mitigation initiatives.

Qualifications

• 5+ years of safety and compliance experience in trucking, drayage, intermodal, or transportation and logistics.

• Strong working knowledge of FMCSA and DOT regulations.

• Proven experience managing driver compliance, accident investigations, and safety audits.

• Experience administering drug and alcohol testing programs and FMCSA Clearinghouse compliance.

• Highly organized with strong attention to detail and documentation accuracy.

• Strong communication skills and ability to work directly with drivers.

• Ability to manage multiple priorities in a fast-paced operational environment.

• Willingness to work extended or irregular hours when safety incidents arise.

• Minimal travel required.

Benefits

• Competitive medical, dental, and vision coverage.

• 401(k) plan with company match.

• Generous paid time off including vacation, sick time, and company holidays.

• Employee assistance program and wellness resources.

• Opportunities for professional growth and career development.

• Collaborative, people-first culture focused on safety, compliance, and continuous improvement.

Senior Program Manager
Location: San Francisco, CA, in-office
Compensation: $140,000 – $150,000 + bonus potential
Company: Cargomatic, Inc.

About Cargomatic

• Cargomatic is a rapidly growing technology company disrupting the local trucking industry
• We are the #1 digital marketplace powering world-class, local trucking
• Local trucking is the backbone of every regional economy, yet this $82 billion industry still relies heavily on manual and outdated processes
• Cargomatic is transforming how goods move at every local node in the supply chain by connecting shippers and commercial drivers through modern technology
• We solve complex, real-world problems every day, bringing transparency, efficiency, and reliability to logistics

Role Overview

• Lead high-impact, cross-functional programs focused on end-to-end software delivery execution
• Own release lifecycle management and the rollout of new platform capabilities
• Drive business-critical outcomes across Product, Engineering, Operations, and key stakeholder groups
• Bring structure to complex initiatives and strengthen launch readiness
• Ensure new capabilities are successfully adopted in a fast-moving, ambiguous environment
• This role is based in the San Francisco market

What You’ll Do

• Own and drive end-to-end program execution across the full software development lifecycle, including intake, planning, delivery, launch, adoption, and post-release learning
• Lead release lifecycle management including release calendars, readiness reviews, go/no-go frameworks, dependency tracking, and post-release validation
• Drive implementation and rollout of new platform capabilities through pilots, phased launches, enablement plans, and operational readiness
• Establish and maintain program governance through milestones, operating cadences, dashboards, and executive-level status reporting
• Identify risks, blockers, and trade-offs early, escalating with clear and actionable recommendations
• Track and continuously improve delivery, quality, and adoption outcomes using measurable metrics

What We’re Looking For

• 6–10+ years of program management experience in product-driven or technology-focused environments
• Strong experience leading complex, cross-functional programs across Product, Engineering, QA, Support, Finance, and Operations
• Deep understanding of the software development lifecycle and modern delivery practices including Agile methodologies, CI/CD, and release planning
• Proven experience rolling out new capabilities with a focus on operational readiness and adoption
• Excellent communication skills with the ability to influence and align stakeholders without direct authority
• Bachelor’s degree in Engineering, Business, or equivalent practical experience

Nice to Have

• Experience managing multi-team release trains and formal launch governance
• Familiarity with delivery and quality metrics such as cycle time, defect escape rate, and rollback rate
• Experience in SaaS platforms, logistics, supply chain, marketplaces, or other operationally complex systems
• PMP, PgMP, Scrum Master certification, or equivalent experience

Benefits

• Comprehensive medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Flexible paid time off and paid holidays
• Opportunity to join a high-growth company redefining logistics and supply chain technology

Senior Program Manager
Location: Long Beach, CA, in-office
Compensation: $140,000 – $150,000 + bonus potential
Company: Cargomatic, Inc.

About Cargomatic

• Cargomatic is a rapidly growing technology company disrupting the local trucking industry
• We are the #1 digital marketplace powering world-class, local trucking
• Local trucking is the backbone of every regional economy, yet this $82 billion industry still relies heavily on manual and outdated processes
• Cargomatic is transforming how goods move at every local node in the supply chain by connecting shippers and commercial drivers through modern technology
• We solve complex, real-world problems every day, bringing transparency, efficiency, and reliability to logistics

Role Overview

• Lead high-impact, cross-functional programs focused on end-to-end software delivery execution
• Own release lifecycle management and the rollout of new platform capabilities
• Drive business-critical outcomes across Product, Engineering, Operations, and key stakeholder groups
• Bring structure to complex initiatives and strengthen launch readiness
• Ensure new capabilities are successfully adopted in a fast-moving, ambiguous environment
• This role is based in the San Francisco market

What You’ll Do

• Own and drive end-to-end program execution across the full software development lifecycle, including intake, planning, delivery, launch, adoption, and post-release learning
• Lead release lifecycle management including release calendars, readiness reviews, go/no-go frameworks, dependency tracking, and post-release validation
• Drive implementation and rollout of new platform capabilities through pilots, phased launches, enablement plans, and operational readiness
• Establish and maintain program governance through milestones, operating cadences, dashboards, and executive-level status reporting
• Identify risks, blockers, and trade-offs early, escalating with clear and actionable recommendations
• Track and continuously improve delivery, quality, and adoption outcomes using measurable metrics

What We’re Looking For

• 6–10+ years of program management experience in product-driven or technology-focused environments
• Strong experience leading complex, cross-functional programs across Product, Engineering, QA, Support, Finance, and Operations
• Deep understanding of the software development lifecycle and modern delivery practices including Agile methodologies, CI/CD, and release planning
• Proven experience rolling out new capabilities with a focus on operational readiness and adoption
• Excellent communication skills with the ability to influence and align stakeholders without direct authority
• Bachelor’s degree in Engineering, Business, or equivalent practical experience

Nice to Have

• Experience managing multi-team release trains and formal launch governance
• Familiarity with delivery and quality metrics such as cycle time, defect escape rate, and rollback rate
• Experience in SaaS platforms, logistics, supply chain, marketplaces, or other operationally complex systems
• PMP, PgMP, Scrum Master certification, or equivalent experience

Benefits

• Comprehensive medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Flexible paid time off and paid holidays
• Opportunity to join a high-growth company redefining logistics and supply chain technology

Here’s a polished, nationwide Greenhouse-ready posting using your sales template and aligned to the HR posting structure:

Sales Manager, Small & Medium Business (SMB)
Location: United States (Remote)
Reports To: Director of Sales
Employment Type: Full-Time
Compensation: $150,000 base salary + 20% target bonus + equity (5,000 options, subject to board approval)

About Cargomatic
Cargomatic is transforming the local trucking industry with cutting-edge technology that connects shippers and carriers in real time. Our mission is to bring transparency, efficiency, and reliability to local freight logistics. Backed by leading investors and trusted by some of the world’s largest brands, we are building a smarter, more efficient supply chain.

At Cargomatic, we value ownership, accountability, collaboration, and continuous improvement. If you thrive in a fast-paced, high-growth environment and enjoy building scalable revenue engines, we’d love to meet you.

Position Summary
The Sales Manager, SMB is responsible for driving revenue growth across a high-velocity segment of small and mid-sized customers. This role will lead, coach, and develop a team of Account Executives while also contributing directly to pipeline development and key deals.

This is a hands-on leadership role requiring a balance of strategic thinking and tactical execution. The ideal candidate has a strong background in freight, logistics, or transportation sales and thrives in a performance-driven environment.

Key Responsibilities
Sales Leadership & Team Development
· Hire, onboard, and develop a team of SMB Account Executives
· Set clear performance expectations and manage team to quota attainment
· Coach reps on pipeline generation, deal strategy, and closing techniques
· Foster a high-performance, accountable, and collaborative sales culture

Pipeline Development & Revenue Execution
· Own team pipeline health, forecasting accuracy, and revenue performance
· Drive outbound and inbound sales strategies to generate new business
· Partner with marketing to optimize lead flow and conversion rates
· Support strategic deals and remove blockers to accelerate close cycles

Customer & Market Engagement
· Build and maintain relationships with shippers, freight brokers, and logistics partners
· Develop a deep understanding of customer needs across SMB segments
· Stay informed on market trends, pricing dynamics, and competitive landscape
· Represent Cargomatic at industry events and customer meetings

Cross-Functional Collaboration
· Partner closely with operations to ensure service delivery and customer satisfaction
· Align with pricing and finance teams on deal structure and profitability
· Collaborate with leadership on go-to-market strategy and sales process improvements

Operational Excellence & Reporting
· Track and report on key sales metrics including pipeline, conversion rates, and revenue
· Ensure CRM accuracy and disciplined sales processes across the team
· Identify opportunities to improve sales efficiency, tooling, and workflows

Qualifications
· 5+ years of sales experience in freight, logistics, trucking, or supply chain
· 2+ years of experience leading or mentoring sales teams preferred
· Proven track record of meeting or exceeding revenue targets
· Strong understanding of SMB sales motion and high-velocity sales cycles
· Experience managing pipeline, forecasting, and CRM systems (Salesforce preferred)
· Excellent communication, negotiation, and relationship-building skills
· Ability to operate in a fast-paced, growth-oriented environment
· Highly organized, data-driven, and results-oriented

Preferred Experience
· Experience in drayage, intermodal, or local trucking markets
· Existing relationships with shippers, brokers, or logistics providers
· Background in scaling SMB or mid-market sales teams
· Experience in a technology-enabled logistics platform

Why Join Cargomatic?
We offer competitive compensation and a comprehensive benefits package, including:
· Medical, Dental, and Vision insurance
· 401(k) with company match
· Flexible Spending Accounts (FSA)
· Company-paid Life and Disability insurance
· Generous Paid Time Off and company holidays
· Paid Parental Leave
· Employee Assistance Program (EAP)
· Equity participation in a high-growth company
· Career growth opportunities in a rapidly scaling organization
· Collaborative, high-impact team environment

Cargomatic is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all employees feel valued and empowered to succeed.

Sales Manager
Location: United States
Reports To: Director of Sales
Employment Type: Full-Time
Compensation: $150,000 base salary + bonus potential

About Cargomatic
Cargomatic is transforming the local trucking industry with cutting-edge technology that connects shippers and carriers in real time. Our mission is to bring transparency, efficiency, and reliability to local freight logistics. Backed by leading investors and trusted by some of the world’s largest brands, we are building a smarter supply chain.

At Cargomatic, we value ownership, accountability, collaboration, and continuous improvement. If you thrive in a fast-paced, high-growth environment and enjoy driving revenue growth, we’d love to meet you.

Position Summary
The Sales Manager is responsible for driving revenue growth by developing new business and expanding relationships with existing customers. This role owns the full sales cycle—from prospecting through close—while also contributing to overall go-to-market execution and market expansion.

This is a high-impact, customer-facing role suited for a motivated sales professional with experience in freight, logistics, or transportation who thrives in a fast-paced, performance-driven environment.

Key Responsibilities
Sales Execution & Pipeline Development
· Develop and execute a territory sales plan targeting shippers, importers/exporters, freight brokers, and BCOs
· Build and manage a robust pipeline of drayage and intermodal transportation opportunities
· Own full-cycle sales execution, including prospecting, qualification, negotiation, and closing
· Consistently meet or exceed revenue and activity targets

Customer Relationship Management
· Build and maintain strong, long-term relationships with customers and logistics partners
· Identify customer needs and position solutions that align with service capabilities
· Negotiate rates, contracts, and service agreements in alignment with company pricing strategy
· Ensure a high level of customer satisfaction and retention

Market & Industry Engagement
· Stay informed on port conditions, capacity constraints, pricing trends, and competitive dynamics
· Develop relationships within the logistics ecosystem, including brokers and supply chain partners
· Represent the company at industry events, conferences, and customer meetings

Cross-Functional Collaboration
· Partner closely with operations to ensure service commitments are met
· Collaborate with internal teams to resolve issues and improve customer experience
· Provide market feedback to inform pricing, product, and service strategy

Sales Operations & Reporting
· Maintain accurate pipeline and activity tracking in CRM systems
· Report on sales performance, forecasts, and key metrics
· Identify opportunities to improve sales processes and efficiency

Qualifications
· 3–6 years of sales experience in drayage, intermodal, trucking, or freight logistics
· Proven track record of meeting or exceeding revenue targets
· Strong understanding of freight, supply chain, or transportation markets
· Experience managing full sales cycle from prospecting through close
· Excellent communication, negotiation, and relationship-building skills
· Self-motivated, organized, and comfortable working independently
· Proficiency with CRM systems (Salesforce or similar)

Preferred Experience
· Existing relationships with shippers, freight brokers, or BCOs
· Experience in port or intermodal environments
· Background in high-growth or technology-enabled logistics companies

Why Join Cargomatic?
We offer competitive compensation and a comprehensive benefits package, including:
· Medical, Dental, and Vision insurance
· 401(k) with company match
· Flexible Spending Accounts (FSA)
· Company-paid Life and Disability insurance
· Generous Paid Time Off and company holidays
· Paid Parental Leave
· Employee Assistance Program (EAP)
· Equity participation in a high-growth company
· Career growth opportunities in a rapidly scaling organization
· Collaborative, high-impact team environment

Cargomatic is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all employees feel valued and empowered to succeed.

Director of Indirect Procurement
Full-time | Procurement | 10+ Years Experience
Location: Norfolk, VA (or Remote/Hybrid depending on org preference)
Reports to: Chief Procurement Officer
Base Salary Range: $145,000 – $170,000 annual base | Target Bonus: 15%

About Cargomatic
Cargomatic is transforming the way goods move in and out of ports and urban hubs by connecting shippers and carriers through innovative technology. As a fast-growing logistics company, we are building scalable, efficient solutions to modernize first- and last-mile freight. Our team is passionate about solving complex supply chain challenges and delivering real-world impact at scale.

About the Role
Cargomatic is seeking a Director of Indirect Procurement to lead and scale our sourcing strategy across all non-product spend categories. This is a highly strategic and operational role responsible for driving cost efficiency, supplier performance, and procurement governance in a fast-growing, technology-driven logistics organization.

You will partner cross-functionally with Finance, Legal, IT, HR, and Operations to build a best-in-class procurement function that enables growth, improves visibility into spend, and strengthens supplier relationships.

Key Responsibilities

Strategic Leadership & Governance

• Develop and execute a comprehensive indirect procurement strategy aligned with company financial and operational goals
• Establish procurement policies, workflows, and compliance standards across the organization
• Partner with executive stakeholders to forecast spend, manage budgets, and support key initiatives

Category Management

• Lead sourcing across IT, facilities, travel, corporate services, and other indirect spend categories
• Negotiate enterprise agreements and drive vendor consolidation
• Identify cost savings, process improvements, and innovation opportunities across all categories

Supplier Management

• Build and manage a high-performing supplier ecosystem
• Lead contract negotiations to secure favorable pricing and service levels
• Implement supplier scorecards, QBRs, and performance tracking frameworks

Operational Excellence

• Develop scalable procurement processes, reporting, and analytics
• Drive adoption of procurement tools (ERP, P2P, contract lifecycle systems)
• Partner with Finance and AP to ensure accurate spend tracking and cost controls
• Reduce maverick spend and improve organizational compliance

Qualifications

Required

• Bachelor’s degree in Business, Supply Chain, Finance, or related field
• 10+ years of relevant experience, including leadership in procurement or sourcing
• Strong experience negotiating IT, facilities, and professional services contracts
• Deep understanding of financial modeling, vendor management, and procurement operations
• Proven ability to lead cross-functional initiatives in a fast-paced environment

Preferred

• MBA or relevant certifications (CPSM, CSCP)
• Experience implementing procurement systems or digital transformation initiatives
• Background in logistics, transportation, or high-growth tech environments

Benefits

• Competitive compensation package
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and company holidays
• Flexible work environment
• Opportunity to work in a high-growth, fast-paced company
• Career growth and development opportunities

People Partner

Location: Long Beach, CA (HQ – Onsite)
Reports To: Human Resources Director
Employment Type: Full-Time
Compensation: $95,000 – $115,000 annually (based on experience)

About Cargomatic

Cargomatic is transforming the local trucking industry with cutting-edge technology that connects shippers and carriers in real time. Our mission is to bring transparency, efficiency, and reliability to local freight logistics. Backed by leading investors and trusted by some of the world’s largest brands, we are building a smarter supply chain.

At Cargomatic, we value ownership, accountability, collaboration, and continuous improvement. If you thrive in a fast-paced, high-growth environment and enjoy building scalable people operations, we’d love to meet you.

Position Summary

The People Partner is a trusted advisor, coach, and culture champion who works closely with leaders and teams to create an environment where people can do their best work. This role blends strategic partnership with hands-on support, ensuring that people practices are equitable, compliant with California employment laws, and aligned with the organization’s mission and values.

The People Partner helps leaders build strong teams, navigate change, and foster a workplace where employees feel supported, included, and empowered.

Key Responsibilities

Strategic People Partnership

• Partner with leaders to understand business goals and translate them into people strategies that strengthen team performance and organizational health
• Provide thought partnership on organizational design, team effectiveness, and workforce planning
• Support leaders through change, growth, and transformation with empathy and clarity

Culture, Engagement & Employee Experience

• Champion a culture of trust, inclusion, accountability, and continuous learning
• Identify opportunities to improve the employee experience across the lifecycle — onboarding, development, recognition, and offboarding
• Use engagement insights, feedback, and data to help leaders build high-performing, connected teams

Employee Relations, Investigations & Compliance

• Guide leaders through sensitive employee relations matters with fairness, discretion, and a solution-oriented mindset
• Ensure all practices comply with California employment laws, including wage-and-hour rules, CFRA/FMLA/PDL, pay transparency, and anti-harassment requirements
• Conduct or support investigations, document findings, and recommend actions that are consistent, compliant, and aligned with organizational values

Talent Development & Performance

• Coach leaders on effective feedback, goal-setting, and performance conversations
• Support talent reviews, succession planning, and development planning for high-potential employees
• Partner with Learning & Development to identify capability gaps and build targeted development programs

People Operations & Insights

• Partner with People Operations/Payroll to ensure policies, processes, and systems are clear, equitable, and compliant
• Use people data and trends (turnover, engagement, DEI indicators, workforce metrics) to inform decisions and influence strategy
• Support hiring teams with job design, interview best practices, and equitable selection processes

Qualifications

Required

• 5–8+ years of progressive HR/People experience, including direct partnership with leaders
• Strong working knowledge of California employment law and multi-state HR practices
• Experience supporting teams in dynamic, high-growth, or mission-driven environments
• Ability to build trust quickly, communicate with clarity, and influence without authority
• Comfort navigating ambiguity and balancing strategic thinking with hands-on execution
• A people-first mindset grounded in fairness, empathy, and accountability

Why Join Cargomatic?

We offer competitive compensation and a comprehensive benefits package, including:

• Medical, Dental, and Vision insurance
• 401(k) with company match
• Flexible Spending Accounts (FSA)
• Company-paid Life and Disability insurance
• Generous Paid Time Off and company holidays
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Career growth opportunities in a rapidly scaling company
• Collaborative, high-impact team environment

Cargomatic is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all employees feel valued and empowered to succeed.

Senior Sales Executive / Freight Forwarder Growth

Freight Forwarder Growth (New Logo + Existing Account Expansion)
Location: Chicago, IL
Reports To: Mike Anderson
Compensation: Total on-target earnings of up to $185,000 annually (base salary plus bonus potential)

About ITG Trans

ITG Trans, powered by Cargomatic, is a fast-growing logistics and transportation provider delivering reliable, flexible freight solutions nationwide. We partner with freight forwarders across multi-branch networks to provide scalable, high-performance transportation solutions.

As we enter our next phase of growth, we are investing in top-tier sales talent to accelerate new customer acquisition and expand share-of-wallet within our existing freight forwarder portfolio.

The Opportunity

We are seeking a high-performing sales leader who thrives in a hunter + farmer role. This position is responsible for winning new freight forwarder accounts while aggressively expanding volume and profitability within existing forwarder relationships. You will drive branch-by-branch adoption across forwarder networks and own the full sales lifecycle — from prospecting and pipeline creation through onboarding and account expansion — partnering closely with operations and customer support to ensure long-term success.

What You’ll Do

New Account Development (Hunting)

• Prospect, qualify, and close new freight forwarder accounts aligned to our ideal customer profile

• Build and manage a strong outbound pipeline via calls, email, networking, and referrals

• Conduct consultative discovery to understand operational needs and buying processes

• Develop proposals, pricing strategies, and service plans that drive profitable growth

• Own the sales process from first contact through first shipment stabilization

Existing Customer Expansion (Growth Focus)

• Drive volume and gross profit growth within current freight forwarder accounts

• Map forwarder organizations and identify additional branch decision-makers

• Onboard additional branches and expand adoption across forwarder networks

• Expand share-of-wallet by adding lanes, services, and repeat shipment programs

• Lead structured account growth plans with clear targets and next steps

• Coordinate internally to remove obstacles and accelerate expansion

Sales Execution & Collaboration

• Partner with operations and customer teams to ensure seamless onboarding

• Maintain clear communication during implementation and issue resolution

• Manage pipeline, forecasting, and account planning within CRM

• Stay informed on market trends, competitive positioning, and customer needs

What Success Looks Like

• Measurable growth in volume and gross profit across existing forwarder accounts

• Consistent onboarding of new branches within current customers

• Increased share-of-wallet through additional lanes and services

• Closed-won new forwarder accounts that become active shippers

• Accurate forecasting and a healthy, well-managed pipeline

What You Bring

• 5+ years of B2B sales experience in logistics, transportation, or supply chain

• Proven success in outbound prospecting and closing new business

• Experience selling into freight forwarders or building forwarder relationships

• Demonstrated ability to expand wallet-share within existing accounts

• Strong discovery, presentation, and negotiation skills

• Experience managing multi-stakeholder deals

• CRM proficiency and disciplined pipeline management

• Comfortable operating in a performance-driven environment

Preferred

• Existing relationships in the freight forwarder ecosystem

• Experience selling freight forwarding or LTL solutions

• Experience with mid-market and enterprise accounts

• Familiarity with structured sales methodologies (MEDDICC, SPICED, Challenger, etc.)

Benefits & Perks

At Cargomatic, we believe great people do their best work when they’re supported — professionally and personally. We offer a competitive benefits package designed to promote health, flexibility, and long-term growth, including:

• Competitive base salary + performance-based incentive compensation

• Medical, dental, and vision insurance with multiple plan options

• 401(k) retirement plan with company match

• Generous paid time off (PTO), including holidays

• Remote-friendly work environment with flexibility for field-based roles

• Career growth opportunities within a fast-growing logistics technology company

• Collaborative, entrepreneurial culture where performance and accountability are valued

• Tools and resources to support sales success (CRM, enablement, operational support)

Why Join ITG Trans

This role is central to ITG’s next phase of growth. You’ll have the opportunity to build meaningful forwarder relationships, expand multi-branch networks, and directly impact revenue growth in a high-visibility role within a growing logistics platform powered by Cargomatic.

If you’re a driven sales professional who excels at both winning new business and expanding strategic accounts, we’d love to connect.

Senior Data Architect – Data Engineering

Location: San Francisco, CA
Reports To: VP of Engineering
FLSA Status: Exempt
Employment Type: Full-Time
Compensation: $140,000 – $160,000 annually (based on experience)

About Cargomatic

Cargomatic is transforming the local trucking industry with cutting-edge technology that connects shippers and carriers in real time. Every product that humans build, grow, or sell has spent time on a truck. Local trucking is the lifeblood of every regional economy, yet this $82 billion industry still relies heavily on outdated systems. Cargomatic is bringing transparency, efficiency, and intelligence to local freight through modern technology and data-driven solutions.

We are solving complex, real-world logistics problems every day. If you thrive in a fast-paced environment, enjoy building scalable systems, and want to help shape the future of AI-powered logistics, we’d love to meet you.

Position Summary

Cargomatic is seeking a Senior Data Architect – Data Engineering to design and build scalable, cloud-native data infrastructure that powers analytics, machine learning, and AI-driven applications. This role combines deep data architecture expertise with hands-on experience in modern data platforms and LLM-enabled application development.

You will lead the design of enterprise-grade data models, architect RAG systems, implement agentic workflows, and integrate secure, production-ready LLM capabilities into our ecosystem. This is a high-impact role with significant ownership, visibility, and opportunity to shape the future of intelligent logistics technology.

Key Responsibilities

Data Architecture & Engineering

• Design and build scalable, cloud-native data pipelines (batch and streaming) supporting analytics, ML, and AI-powered applications

• Architect enterprise-grade data models across data lakes, warehouses, and real-time systems (Snowflake, Databricks, Kafka, DBT)

• Define standards for data governance, reliability, performance, and cost optimization

• Optimize storage formats and distributed data systems (Parquet, Delta Lake, Iceberg)

AI & LLM-Enabled Systems

• Develop Retrieval-Augmented Generation (RAG) systems integrating structured and unstructured enterprise data

• Design and implement agentic workflows using frameworks such as LangChain, LangGraph, LlamaIndex, n8n, or similar

• Integrate LLM APIs (OpenAI, Anthropic, or similar) into secure, production-ready applications

• Implement guardrails, validation layers, monitoring, and evaluation frameworks to mitigate hallucination, prompt injection, and data security risks

Backend & API Development

• Build secure backend APIs (Python/FastAPI) to expose AI-powered capabilities

• Ensure observability, monitoring, and cost controls across AI and data services

• Contribute to microservices architecture and distributed system design

Collaboration & Leadership

• Partner cross-functionally with Product, Engineering, and Operations to translate business requirements into scalable technical solutions

• Mentor junior engineers and contribute to architectural standards and best practices

• Drive innovation in data engineering and AI-powered logistics systems

Qualifications

• Bachelor’s degree in Computer Science or equivalent practical experience

• 8+ years of software or data engineering experience in production environments

• Strong expertise in data modeling, distributed systems, and scalable cloud architectures

• Hands-on experience with ETL/ELT frameworks and streaming technologies (Kafka, Spark, HEVO, Snowflake, DBT, etc.)

• Advanced SQL skills and deep understanding of modern storage formats

• Proficiency in Python and RESTful API development

• Experience integrating LLM APIs into production applications

• Strong understanding of system reliability, observability, and cost management in cloud environments

Desired Experience

• Experience building RAG pipelines including embeddings, vector search, chunking strategies, and hybrid retrieval

• Experience designing multi-agent or agentic AI workflows with orchestration frameworks

• Knowledge of LLM evaluation, monitoring, and tracing tools (LangSmith or similar)

• Experience with microservices architecture and distributed system design

• Exposure to transportation, logistics, or supply chain domains

• Active GitHub contributions or demonstrated passion for emerging AI and data technologies

Why Join Cargomatic?

We offer competitive compensation and a comprehensive benefits package, including:

• Medical, Dental, and Vision insurance

• 401(k) with company match

• Flexible Spending Accounts (FSA)

• Company-paid Life and Disability insurance

• Flexible Paid Time Off (PTO) and company holidays

• Paid Parental Leave

• Employee Assistance Program (EAP)

• Opportunity to build cutting-edge AI solutions in a high-growth logistics technology company

• Collaborative, high-impact team environment

Cargomatic is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all employees feel valued and empowered to succeed.

Pricing Analyst – Drayage & Intermodal Freight

Chicago, IL (Hybrid)
Full-Time
Salary Range: $75,000 – $100,000

About Cargomatic

Cargomatic is revolutionizing the transportation industry. Founded in 2013, we power local freight through the first and largest digital marketplace for local trucking. Our AI-enabled platform uses real-time data to match shippers with available drivers, creating flexible, on-demand capacity while improving efficiency across the supply chain.

We’ve been recognized as a Built In Best Places to Work, reflecting our people-first culture and commitment to employee growth, collaboration, and impact.

About the Role

We’re looking for a Pricing Analyst to support our commercial organization by developing accurate, competitive, and operationally sound pricing for drayage and intermodal freight opportunities. This role plays a critical part in our bid and RFP process, ensuring pricing reflects real market conditions, internal cost structures, and the operational realities of port- and rail-centric freight.

This is an individual contributor role designed for someone with hands-on experience pricing drayage and/or intermodal logistics, where rates are influenced by terminal constraints, equipment availability, appointment-based workflows, and short-haul network dynamics.

What You’ll Do

Pricing & Market Analysis

• Develop pricing for drayage and intermodal freight using market data, lane performance, and historical trends

• Incorporate port operations, terminal constraints, chassis availability, dwell time, and appointment requirements into pricing assumptions

• Utilize internal cost models and industry tools to price short-haul and port-centric lanes accurately

• Evaluate margin impact and ensure pricing aligns with profitability and network strategy

• Monitor market dynamics, congestion patterns, capacity shifts, and competitor pricing

Bid & RFP Support

• Prepare and review pricing for bids, RFQs, and RFPs with a focus on intermodal and containerized freight

• Ensure pricing submissions meet customer requirements, service expectations, and deadlines

• Partner with Sales, Operations, and other stakeholders to deliver accurate, executable proposals

• Analyze win/loss results and provide recommendations to improve competitiveness and bid strategy

Cross-Functional Collaboration

• Work closely with Sales, Operations, Capacity, and Finance to validate pricing assumptions

• Help determine which freight opportunities align best with our drayage network and operational capabilities

• Support internal teams with pricing insights, scenario analysis, and recommendations

Documentation & Process Improvement

• Maintain pricing documentation, templates, and bid records

• Support continuous improvement of pricing tools, processes, and cost models as the business scales

What We’re Looking For

Required Qualifications

• Experience in pricing, bid management, or analytics within transportation or logistics, with direct exposure to drayage, intermodal, or port-centric freight

• Strong analytical skills and comfort working with data and pricing models

• Proficiency in Excel (modeling, analysis, scenario evaluation)

• Excellent organization, communication, and time-management skills

• Ability to operate effectively in a fast-paced, deadline-driven environment

Preferred Qualifications

• Hands-on experience pricing drayage and/or intermodal containerized freight

• Familiarity with port operations, terminals, chassis providers, and appointment-based workflows

• Exposure to RFP/RFQ processes

• Salesforce or CRM experience

• Experience with freight market tools and rate benchmarking

Benefits & Perks

Cargomatic offers a competitive benefits package designed to support your health, financial security, and overall well-being.

• Medical, dental, and vision coverage with multiple plan options, including HSA-eligible plans

• Company-paid life insurance and short- and long-term disability coverage

• Flexible spending accounts and dependent care savings options

• Employee Assistance Program with confidential counseling, legal, and financial resources

• Wellness programs and benefit advocacy support

Equal Opportunity Employer

Cargomatic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Customer Success Specialist
Location: Long Beach, CA
Compensation: $40.00 – $45.00 per hour

About Cargomatic
Founded in 2013, Cargomatic is revolutionizing the transportation industry by powering local freight through the first and largest digital marketplace for local trucking. Our proprietary, AI-enabled platform uses real-time location data to match available cargo space and drivers with shippers who need freight moved—creating capacity on demand.

Cargomatic has been recognized as a Built In Best Places to Work in 2023, 2024, and 2025, reflecting our people-first culture and commitment to employee growth, success, and well-being.

At Cargomatic, we solve complex, real-world logistics challenges through collaboration, curiosity, and innovation. Employees at every level are empowered to thrive, support one another, and make a meaningful impact. Learn more at www.cargomatic.com.

About the Role
Cargomatic is seeking a Customer Success Specialist to join our team in Long Beach, CA. In this role, you will collaborate across the Cargomatic network to ensure shipment operations run smoothly for our most complex customers. You’ll serve as a primary point of contact, manage day-to-day operations, and help drive customer satisfaction through proactive problem solving and clear communication.

The ideal candidate is highly organized, detail-oriented, customer-focused, and thrives in a fast-paced, startup environment. You’re comfortable with ambiguity, enjoy solving problems, and bring an “all hands on deck” mindset.

What You’ll Do

• Serve as the primary point of contact for enterprise customers, owning all communication via email, phone, and reporting
• Manage day-to-day shipment operations for enterprise accounts and perform additional duties as needed
• Collaborate cross-functionally with Sales, Account Management, Carrier Operations, and leadership to ensure customer expectations and performance metrics are met
• Own weekly account data metrics and key SLAs, ensuring accuracy and continuous improvement
• Identify and help implement new products, processes, and initiatives to support customer growth and engagement
• Build, document, and champion processes and SOPs to support the transition of daily tasks to offshore support teams

What You’ll Need

• Bachelor’s degree strongly preferred
• 3–5 years of experience in transportation and/or logistics
• Strong customer support and customer satisfaction experience
• Excellent written and verbal communication skills
• Ability to think on your feet and solve problems analytically
• Comfort working in a fast-changing environment with shifting priorities
• Strong sense of urgency and ability to prioritize daily tasks
• Ability to learn new technology and concepts quickly
• Intermediate to advanced proficiency in Microsoft Excel

Benefits & Perks

• Competitive compensation
• Medical, dental, and vision insurance
• Flexible paid time off (PTO) and paid holidays
• 401(k) plan
• Employee assistance program (EAP)
• Opportunities for professional growth and career development
• Work in a high-growth company redefining logistics and supply chain

The hourly rate for this position ranges from $40.00 – $45.00. Actual compensation will be determined based on job-related factors such as skills, experience, and qualifications, and may vary from the posted range.

Operations Coordinator

Bloomington, CA (Onsite)
Full-Time
Day Shift | Monday–Friday, 8:00 AM – 4:30 PM
Compensation Range: $25 – $30 per hour

About Cargomatic

• Cargomatic is revolutionizing the transportation industry
• Founded in 2013, we power local freight through the first and largest digital marketplace for local trucking
• Our AI-enabled platform uses real-time data to match shippers with available drivers, improving efficiency across the supply chain
• Recognized as a Built In Best Places to Work, reflecting our people-first culture and commitment to growth, collaboration, and impact

About the Role

• Support daily terminal and delivery operations in a fast-paced environment
• Serve as a key operations and coordination partner for drivers, dock supervisors, and internal teams
• Ensure smooth dock launches and high levels of on-time pickup and delivery performance
• Provide consistent, high-quality customer and driver support
• This role is onsite in Bloomington, CA and aligned to standard weekday business hours

What You’ll Do

• Provide high-level customer service and operational support
• Support drivers and serve as a primary point of contact during daily operations
• Coordinate with dock supervisors to ensure successful daily dock launches
• Lead and coordinate drivers to maintain on-time pickup and delivery performance
• Maintain accurate driver records, including times, routes, and special handling instructions
• Manage KPIs, open job reports, and daily POD reconciliation
• Oversee pickup dispatch management, including B2B and B2C assignments
• Support key customer accounts and provide ETAs as requested
• Manually build jobs when required and input rate adjustments
• Track and trace shipments to ensure service expectations are met
• Provide ad-hoc delivery and pickup coverage as needed
• Attend weekly operations meetings and support continuous improvement initiatives

What We’re Looking For

Required Qualifications

• Strong written and verbal communication skills
• Demonstrated experience in customer support and customer satisfaction
• Ability to think on your feet and problem-solve in real time
• Ability to learn quickly and adapt to new tools, systems, and processes
• Intermediate to advanced working knowledge of Microsoft Excel
• Strong analytical, organizational, and problem-solving skills
• Comfort working in a fast-paced environment with shifting priorities
• Ability to prioritize tasks and operate with a strong sense of urgency

Preferred Qualifications

• Previous dispatch, transportation, or logistics experience
• Bilingual in Spanish

Benefits & Perks

• Medical, dental, and vision coverage with multiple plan options, including HSA-eligible plans
• Company-paid life insurance and short- and long-term disability coverage
• Flexible spending accounts and dependent care savings options
• Employee Assistance Program with confidential counseling, legal, and financial resources
• Wellness programs and benefit advocacy support

Equal Opportunity Employer

• Cargomatic is an equal opportunity employer
• We celebrate diversity and are committed to creating an inclusive environment for all employees

Collections Specialist

Accounts Receivable Customer Reconciliation Analyst
Cargomatic Inc.
Location: Chicago, IL

About Us
Cargomatic is a technology-driven logistics provider connecting shippers and carriers through a modern, efficient, and environmentally friendly platform. With over 500 employees nationwide and a growing network of freight subsidiaries, we are committed to innovation, customer success, and creating a dynamic, inclusive workplace.

Role Overview
We are seeking an Accounts Receivable (AR) Customer Reconciliation Analyst to join our Chicago-based Finance team. This role is essential in reconciling high-volume customer accounts, analyzing variances, and ensuring accuracy of account balances. The ideal candidate will be detail-oriented, confident, and highly analytical with strong Excel and reconciliation skills.

Key Responsibilities

• Review and research a high volume of transactions, documenting issues and identifying root causes.

• Perform weekly and month-end reconciliations and roll-forward analysis on AR accounts.

• Partner with operations and customers to clear short/over payments and unapplied cash.

• Prepare and process account adjustments and ensure accuracy of financial records.

• Utilize advanced Excel skills (pivot tables, macros, VBA, Power Query) for reconciliations and reporting.

• Collaborate with internal teams to improve invoicing, reporting, and process controls.

• Provide excellent customer service on AR account inquiries.

Qualifications

• Bachelor’s or Associate Degree in Accounting, Finance, or related field.

• 3+ years of AR, reconciliation, or collections experience (transportation/logistics a plus).

• Strong Excel skills (pivot tables, macros, VBA, Power Query).

• Experience in account reconciliations and collections for large or complex accounts.

• Detail-oriented, with strong problem-solving and communication skills.

What We Offer

• Competitive pay: $70,000 – $80,000/year.

• Medical, dental, and vision insurance.

• Flexible PTO.

• Opportunities for career growth in a fast-scaling logistics company.

Collections Specialist

Accounts Receivable Customer Reconciliation Analyst
Cargomatic Inc.
Location: Dayton, New Jersey

About Us
Cargomatic is a technology-driven logistics provider connecting shippers and carriers through a modern, efficient, and environmentally friendly platform. With over 500 employees nationwide and a growing network of freight subsidiaries, we are committed to innovation, customer success, and creating a dynamic, inclusive workplace.

Role Overview
We are seeking an Accounts Receivable (AR) Customer Reconciliation Analyst to join our New Jersey-based Finance team. This role is essential in reconciling high-volume customer accounts, analyzing variances, and ensuring accuracy of account balances. The ideal candidate will be detail-oriented, confident, and highly analytical with strong Excel and reconciliation skills.

Key Responsibilities

• Review and research a high volume of transactions, documenting issues and identifying root causes.

• Perform weekly and month-end reconciliations and roll-forward analysis on AR accounts.

• Partner with operations and customers to clear short/over payments and unapplied cash.

• Prepare and process account adjustments and ensure accuracy of financial records.

• Utilize advanced Excel skills (pivot tables, macros, VBA, Power Query) for reconciliations and reporting.

• Collaborate with internal teams to improve invoicing, reporting, and process controls.

• Provide excellent customer service on AR account inquiries.

Qualifications

• Bachelor’s or Associate Degree in Accounting, Finance, or related field.

• 3+ years of AR, reconciliation, or collections experience (transportation/logistics a plus).

• Strong Excel skills (pivot tables, macros, VBA, Power Query).

• Experience in account reconciliations and collections for large or complex accounts.

• Detail-oriented, with strong problem-solving and communication skills.

What We Offer

• Competitive pay: $70,000 – $80,000/year.

• Medical, dental, and vision insurance.

• Flexible PTO.

• Opportunities for career growth in a fast-scaling logistics company.

Collections Specialist

Accounts Receivable Customer Reconciliation Analyst
Cargomatic Inc.
Location: Norfolk, VA

About Us
Cargomatic is a technology-driven logistics provider connecting shippers and carriers through a modern, efficient, and environmentally friendly platform. With more than 500 employees nationwide and a rapidly growing network of freight subsidiaries, we remain committed to innovation, customer success, and building a dynamic, inclusive workplace.

Role Overview
We are seeking an Accounts Receivable (AR) Customer Reconciliation Analyst to join our Norfolk-based Finance team. This role plays a critical part in reconciling high-volume customer accounts, analyzing variances, and ensuring the accuracy of account balances. The ideal candidate will be detail-oriented, confident, and highly analytical, with strong Excel and reconciliation skills.

Key Responsibilities

• Review and research a high volume of transactions, documenting issues and identifying root causes.

• Perform weekly and month-end reconciliations and roll-forward analysis on AR accounts.

• Partner with operations and customers to resolve short/over payments and unapplied cash.

• Prepare and process account adjustments to ensure accuracy of financial records.

• Utilize advanced Excel skills (pivot tables, macros, VBA, Power Query) for reconciliations and reporting.

• Collaborate with internal teams to improve invoicing, reporting, and financial process controls.

• Provide excellent customer service regarding AR account inquiries.

Qualifications

• Bachelor’s or Associate Degree in Accounting, Finance, or related field.

• 3+ years of AR, reconciliation, or collections experience (transportation/logistics experience is a plus).

• Strong Excel skills (pivot tables, macros, VBA, Power Query).

• Experience reconciling and collecting on large or complex customer accounts.

• Highly detail-oriented, with strong problem-solving and communication skills.

What We Offer

• Competitive pay: $70,000 – $80,000/year.

• Medical, dental, and vision insurance.

• Flexible PTO.

• Opportunities for career growth in a fast-scaling logistics organization.

Collections Specialist

Accounts Receivable Customer Reconciliation Analyst
Cargomatic Inc.
Location: San Francisco, CA / Chicago, IL

About Us
Cargomatic is a technology-driven logistics provider connecting shippers and carriers through a modern, efficient, and environmentally friendly platform. With over 500 employees nationwide and a growing network of freight subsidiaries, we are committed to innovation, customer success, and creating a dynamic, inclusive workplace.

Role Overview
We are seeking an Accounts Receivable (AR) Customer Reconciliation Analyst to join our San Francisco-based Finance team. This role is essential in reconciling high-volume customer accounts, analyzing variances, and ensuring accuracy of account balances. The ideal candidate will be detail-oriented, confident, and highly analytical with strong Excel and reconciliation skills.

Key Responsibilities

• Review and research a high volume of transactions, documenting issues and identifying root causes.

• Perform weekly and month-end reconciliations and roll-forward analysis on AR accounts.

• Partner with operations and customers to clear short/over payments and unapplied cash.

• Prepare and process account adjustments and ensure accuracy of financial records.

• Utilize advanced Excel skills (pivot tables, macros, VBA, Power Query) for reconciliations and reporting.

• Collaborate with internal teams to improve invoicing, reporting, and process controls.

• Provide excellent customer service on AR account inquiries.

Qualifications

• Bachelor’s or Associate Degree in Accounting, Finance, or related field.

• 3+ years of AR, reconciliation, or collections experience (transportation/logistics a plus).

• Strong Excel skills (pivot tables, macros, VBA, Power Query).

• Experience in account reconciliations and collections for large or complex accounts.

• Detail-oriented, with strong problem-solving and communication skills.

What We Offer

• Competitive pay: $70,000 – $80,000/year.

• Medical, dental, and vision insurance.

• Flexible PTO.

• Opportunities for career growth in a fast-scaling logistics company.

Operations Specialist

Location: Lisle, IL (Onsite Only)
Compensation: $65,000 – $75,000 annually (DOE) + Benefits

About Us

Established in 1986, ITG continues to grow as an industry-leading transportation services provider. We are experts in the Full Container Drayage market and facilitate container transport throughout the United States. Our staff draws upon decades of experience working with shippers, steamship lines, NVOCCs, and freight forwarders to ensure timely and accurate deliveries.

The Role

We are seeking an Operations Specialist to join our Lisle, IL office. This role reports directly to the Assistant Operations Managers and supports the coordination and dispatch of ocean container shipments throughout the U.S. The position is 100% in-office with no remote or hybrid options.

Responsibilities

• Assist Assistant Operations Managers with daily operational execution.
• Dispatch import and export ocean containers across the U.S.
• Maintain daily communication with customers and carriers to ensure service excellence.
• Handle shipment data entry, rail billing, and rating accuracy.
• Manage high volumes of emails and phone calls in a professional, timely manner.
• Support KPI and metric achievement for the operations team.

Qualifications

• 2+ years in the transportation, logistics, or drayage industry.
• Strong interpersonal and communication skills (written and verbal).
• Ability to multitask, prioritize, and problem-solve in a fast-paced environment.
• Proficiency in Microsoft Excel, Word, Outlook; CargoWise experience a plus.
• Detail-oriented, trainable, and motivated to succeed.

Compensation & Benefits

• Base salary: $65,000 – $75,000 annually, depending on experience.
• Benefits package: Health, dental, and vision insurance; company-paid life insurance; and 401(k) with employer match.
• Paid time off, holidays, and ongoing professional training.

Account Manager — Drayage & Supply Chain | Cargomatic

Locations: Seattle (WA), San Francisco (CA), Los Angeles (CA), Phoenix (AZ)
Employment Type: Full-Time | On-Site | Experienced

**This is not a remote position. Relocation assistance is not offered.** 

About Cargomatic

Cargomatic connects shippers and carriers in real time through our digital freight marketplace, making port, drayage, and regional logistics more efficient, transparent, and sustainable. We’re transforming how freight moves across America’s busiest logistics corridors, and we’re looking for experienced Account Managers to help us grow capacity and strengthen partnerships in key markets.

Role Overview

As an Account Manager at Cargomatic, you will manage and grow relationships with existing customer accounts, ensuring high satisfaction, retention, and profitable expansion. You will collaborate closely with operations, product, sales, and finance teams to deliver solutions that optimize freight execution and drive measurable results.

This role is ideal for someone who is commercially minded, customer-focused, and experienced in logistics or drayage. Account Managers are expected to work on-site daily at one of our regional offices to stay closely connected with our customers and operations teams.

Key Responsibilities

• Manage a portfolio of customer accounts to drive retention, renewal, and expansion.
• Identify opportunities for upselling or cross-selling new services or lanes.
• Partner with internal teams to ensure operational excellence and timely issue resolution.
• Track account performance metrics including customer satisfaction (CSAT), renewal rates, and gross margin improvement.
• Present account insights and business reviews to customers and internal leadership.
• Contribute to revenue and profitability targets within your assigned territory.

Qualifications

• 5+ years of experience in logistics, supply chain, or drayage account management.
• Proven success managing and expanding enterprise or port-based logistics accounts.
• Strong relationship-building and negotiation skills.
• Analytical mindset with the ability to interpret data and identify growth trends.
• Bachelor’s degree or equivalent experience in business, logistics, or a related field.

Compensation and Benefits

Cargomatic offers competitive compensation tailored to market conditions, experience, and performance, including base salary, performance-based incentive opportunities, and a comprehensive benefits package. Expected salary ranges by location are:

• Seattle, WA: Base salary between $90,000 and $110,000, plus a performance-based incentive opportunity.
• San Francisco, CA: Base salary between $100,000 and $125,000, plus a performance-based incentive opportunity.
• Los Angeles, CA: Base salary between $90,000 and $115,000, plus a performance-based incentive opportunity.
• Phoenix, AZ: Base salary between $80,000 and $95,000, plus a performance-based incentive opportunity.

Benefits include:

• 401(k) with company contribution
• Flexible Paid Time Off (PTO)
• Comprehensive Health, Medical, and Dental coverage
• Opportunities for professional development and career advancement

Account Manager — Drayage & Supply Chain | Cargomatic

Locations: Seattle (WA), San Francisco (CA), Los Angeles (CA), Phoenix (AZ)
Employment Type: Full-Time | On-Site | Experienced

**This is not a remote position. Relocation assistance is not offered.** 

About Cargomatic

Cargomatic connects shippers and carriers in real time through our digital freight marketplace, making port, drayage, and regional logistics more efficient, transparent, and sustainable. We’re transforming how freight moves across America’s busiest logistics corridors, and we’re looking for experienced Account Managers to help us grow capacity and strengthen partnerships in key markets.

Role Overview

As an Account Manager at Cargomatic, you will manage and grow relationships with existing customer accounts, ensuring high satisfaction, retention, and profitable expansion. You will collaborate closely with operations, product, sales, and finance teams to deliver solutions that optimize freight execution and drive measurable results.

This role is ideal for someone who is commercially minded, customer-focused, and experienced in logistics or drayage. Account Managers are expected to work on-site daily at one of our regional offices to stay closely connected with our customers and operations teams.

Key Responsibilities

• Manage a portfolio of customer accounts to drive retention, renewal, and expansion.
• Identify opportunities for upselling or cross-selling new services or lanes.
• Partner with internal teams to ensure operational excellence and timely issue resolution.
• Track account performance metrics including customer satisfaction (CSAT), renewal rates, and gross margin improvement.
• Present account insights and business reviews to customers and internal leadership.
• Contribute to revenue and profitability targets within your assigned territory.

Qualifications

• 5+ years of experience in logistics, supply chain, or drayage account management.
• Proven success managing and expanding enterprise or port-based logistics accounts.
• Strong relationship-building and negotiation skills.
• Analytical mindset with the ability to interpret data and identify growth trends.
• Bachelor’s degree or equivalent experience in business, logistics, or a related field.

Compensation and Benefits

Cargomatic offers competitive compensation tailored to market conditions, experience, and performance, including base salary, performance-based incentive opportunities, and a comprehensive benefits package. Expected salary ranges by location are:

• Seattle, WA: Base salary between $90,000 and $110,000, plus a performance-based incentive opportunity.
• San Francisco, CA: Base salary between $100,000 and $125,000, plus a performance-based incentive opportunity.
• Los Angeles, CA: Base salary between $90,000 and $115,000, plus a performance-based incentive opportunity.
• Phoenix, AZ: Base salary between $80,000 and $95,000, plus a performance-based incentive opportunity.

Benefits include:

• 401(k) with company contribution
• Flexible Paid Time Off (PTO)
• Comprehensive Health, Medical, and Dental coverage
• Opportunities for professional development and career advancement

Account Manager — Drayage & Supply Chain | Cargomatic

Locations: Seattle (WA), San Francisco (CA), Los Angeles (CA), Phoenix (AZ)
Employment Type: Full-Time | On-Site | Experienced

**This is not a remote position. Relocation assistance is not offered.** 

About Cargomatic

Cargomatic connects shippers and carriers in real time through our digital freight marketplace, making port, drayage, and regional logistics more efficient, transparent, and sustainable. We’re transforming how freight moves across America’s busiest logistics corridors, and we’re looking for experienced Account Managers to help us grow capacity and strengthen partnerships in key markets.

Role Overview

As an Account Manager at Cargomatic, you will manage and grow relationships with existing customer accounts, ensuring high satisfaction, retention, and profitable expansion. You will collaborate closely with operations, product, sales, and finance teams to deliver solutions that optimize freight execution and drive measurable results.

This role is ideal for someone who is commercially minded, customer-focused, and experienced in logistics or drayage. Account Managers are expected to work on-site daily at one of our regional offices to stay closely connected with our customers and operations teams.

Key Responsibilities

• Manage a portfolio of customer accounts to drive retention, renewal, and expansion.
• Identify opportunities for upselling or cross-selling new services or lanes.
• Partner with internal teams to ensure operational excellence and timely issue resolution.
• Track account performance metrics including customer satisfaction (CSAT), renewal rates, and gross margin improvement.
• Present account insights and business reviews to customers and internal leadership.
• Contribute to revenue and profitability targets within your assigned territory.

Qualifications

• 5+ years of experience in logistics, supply chain, or drayage account management.
• Proven success managing and expanding enterprise or port-based logistics accounts.
• Strong relationship-building and negotiation skills.
• Analytical mindset with the ability to interpret data and identify growth trends.
• Bachelor’s degree or equivalent experience in business, logistics, or a related field.

Compensation and Benefits

Cargomatic offers competitive compensation tailored to market conditions, experience, and performance, including base salary, performance-based incentive opportunities, and a comprehensive benefits package. Expected salary ranges by location are:

• Seattle, WA: Base salary between $90,000 and $110,000, plus a performance-based incentive opportunity.
• San Francisco, CA: Base salary between $100,000 and $125,000, plus a performance-based incentive opportunity.
• Los Angeles, CA: Base salary between $90,000 and $115,000, plus a performance-based incentive opportunity.
• Phoenix, AZ: Base salary between $80,000 and $95,000, plus a performance-based incentive opportunity.

Benefits include:

• 401(k) with company contribution
• Flexible Paid Time Off (PTO)
• Comprehensive Health, Medical, and Dental coverage
• Opportunities for professional development and career advancement

Account Manager — Drayage & Supply Chain | Cargomatic

Locations: Seattle (WA), San Francisco (CA), Los Angeles (CA), Phoenix (AZ)
Employment Type: Full-Time | On-Site | Experienced

**This is not a remote position. Relocation assistance is not offered.** 

About Cargomatic

Cargomatic connects shippers and carriers in real time through our digital freight marketplace, making port, drayage, and regional logistics more efficient, transparent, and sustainable. We’re transforming how freight moves across America’s busiest logistics corridors, and we’re looking for experienced Account Managers to help us grow capacity and strengthen partnerships in key markets.

Role Overview

As an Account Manager at Cargomatic, you will manage and grow relationships with existing customer accounts, ensuring high satisfaction, retention, and profitable expansion. You will collaborate closely with operations, product, sales, and finance teams to deliver solutions that optimize freight execution and drive measurable results.

This role is ideal for someone who is commercially minded, customer-focused, and experienced in logistics or drayage. Account Managers are expected to work on-site daily at one of our regional offices to stay closely connected with our customers and operations teams.

Key Responsibilities

• Manage a portfolio of customer accounts to drive retention, renewal, and expansion.
• Identify opportunities for upselling or cross-selling new services or lanes.
• Partner with internal teams to ensure operational excellence and timely issue resolution.
• Track account performance metrics including customer satisfaction (CSAT), renewal rates, and gross margin improvement.
• Present account insights and business reviews to customers and internal leadership.
• Contribute to revenue and profitability targets within your assigned territory.

Qualifications

• 5+ years of experience in logistics, supply chain, or drayage account management.
• Proven success managing and expanding enterprise or port-based logistics accounts.
• Strong relationship-building and negotiation skills.
• Analytical mindset with the ability to interpret data and identify growth trends.
• Bachelor’s degree or equivalent experience in business, logistics, or a related field.

Compensation and Benefits

Cargomatic offers competitive compensation tailored to market conditions, experience, and performance, including base salary, performance-based incentive opportunities, and a comprehensive benefits package. Expected salary ranges by location are:

• Seattle, WA: Base salary between $90,000 and $110,000, plus a performance-based incentive opportunity.
• San Francisco, CA: Base salary between $100,000 and $125,000, plus a performance-based incentive opportunity.
• Los Angeles, CA: Base salary between $90,000 and $115,000, plus a performance-based incentive opportunity.
• Phoenix, AZ: Base salary between $80,000 and $95,000, plus a performance-based incentive opportunity.

Benefits include:

• 401(k) with company contribution
• Flexible Paid Time Off (PTO)
• Comprehensive Health, Medical, and Dental coverage
• Opportunities for professional development and career advancement