Cargomatic
Cargomatic is a digital freight marketplace that connects shippers with local, regional, and long-haul carriers. The platform streamlines the freight booking process by eliminating middlemen and automating administrative tasks. Cargomatic specializes in matching available trucking capacity with businesses needing to move freight, focusing particularly on the short-haul and drayage markets. The company's technology provides real-time tracking, digital documentation, and automated payment processing for shipments. Founded in 2013, Cargomatic aims to improve efficiency in the traditionally fragmented trucking industry by leveraging mobile and web technologies. The platform allows carriers to maximize their asset utilization by finding nearby loads that fit their available capacity. Shippers benefit from faster booking, competitive pricing, and increased visibility into their supply chain. Cargomatic has expanded beyond its original Los Angeles market to serve major shipping hubs across the United States.
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Terminal Operations Manager (Drayage / Port Logistics)
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Terminal Operations Manager (Drayage / Port Logistics) Houston, TX
Cargomatic, Inc.
XLR8 Truck Lines, a motor carrier division of Cargomatic is looking for a Terminal Manager in our Houston facility.
About Us
Cargomatic is committed to making the lives of truckers and shippers easier. Our goal is to let truckers be truckers and shippers be shippers by simplifying the process for all of our customers and vendors.
Cargomatic was named to the Built In Best Places to Work list, recognizing our people-first culture, strong benefits, and commitment to employee growth and well-being.
Position Overview
XLR8 Truck Lines Inc, a motor carrier division of Cargomatic, is seeking an experienced Terminal Operations Manager to lead and oversee day-to-day operations for our terminal.
This role is critical in driving operational excellence across drayage and port-centric logistics while ensuring safety, compliance, and exceptional customer service. You will lead terminal operations, optimize performance, and play a key role in scaling Cargomatic’s presence in the market.
We are looking for a proactive, hands-on leader with deep knowledge of port operations, containerized freight, and terminal processes.
What You’ll Do
Terminal Operations Leadership
- Accountable for safe operations that meet regulatory requirements
- Maintain and grow capacity to meet market demand
- Oversee all daily terminal and drayage operations
- Control costs across drivers, terminals, and chassis while maximizing revenue
- Ensure efficient container movement, dispatching, yard flow, and coordination with port terminals and partners
- Optimize processes to reduce dwell time and improve service performance
Team Management & Development
- Lead, mentor, and develop terminal staff (dispatchers, clerks, yard personnel)
- Foster a culture of accountability, collaboration, and continuous improvement
- Manage staffing levels, scheduling, and performance
Customer Service & Relationships
- Deliver high customer satisfaction through communication, accuracy, and proactive issue resolution
- Build and maintain relationships with customers, port authorities, carriers, and internal teams
Operational Performance & KPIs
- Establish and track key performance indicators
- Analyze operational data to identify trends and improvement opportunities
- Provide reporting and insights to leadership
Safety, Compliance & Regulatory Oversight
- Ensure compliance with DOT, OSHA, FMCSA, and port authority requirements
- Implement and enforce safety protocols
Resource & Asset Management
- Allocate personnel and equipment efficiently
- Oversee utilization and maintenance of trucks, chassis, and yard assets
Strategic Support & Growth
- Support regional expansion and market growth initiatives
- Lead or assist with new customer launches and operational scaling
- Identify opportunities for process and technology improvements
What You Bring
Required
- Proven experience managing terminal, port, drayage, or intermodal operations
- Strong leadership and team development skills
- Excellent communication and problem-solving abilities
- Knowledge of transportation regulations, port procedures, and safety standards
- Experience with TMS/WMS systems
- Ability to manage multiple priorities in a fast-paced environment
Preferred
- Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field
- Experience with P&L ownership or operational budgeting
Compensation
The expected salary range for this role is $105,000 – $130,000, depending on experience, skills, location, and other job-related factors. This position may also be eligible for performance-based incentives.
Benefits & Perks
Cargomatic offers a comprehensive benefits package designed to support our employees’ health, financial well-being, and work-life balance:
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off (PTO) and company holidays
- Life and disability insurance
- Flexible work environment (where applicable)
- Career growth and advancement opportunities
- Employee recognition and wellness programs
Why Join Cargomatic?
At Cargomatic, you’ll have the opportunity to make a direct impact on how freight moves through critical supply chain networks. You’ll work with a fast-growing, technology-driven logistics company that values innovation, ownership, and operational excellence.
Ready to apply?
Apply to Cargomatic
Terminal Operations Manager (Drayage / Port Logistics)
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Terminal Operations Manager (Drayage / Port Logistics) Long Beach, CA
Cargomatic, Inc.
Three Rivers Trucking Inc is looking for a Terminal Manager in our Long Beach facility.
About Us
Cargomatic is committed to making the lives of truckers and shippers easier. Our goal is to let truckers be truckers and shippers be shippers by simplifying the process for all of our customers and vendors.
Cargomatic was named to the Built In Best Places to Work list, recognizing our people-first culture, strong benefits, and commitment to employee growth and well-being.
Position Overview
Three Rivers Trucking, a motor carrier division of Cargomatic, is seeking an experienced Terminal Operations Manager to lead and oversee day-to-day operations for our terminal.
This role is critical in driving operational excellence across drayage and port-centric logistics while ensuring safety, compliance, and exceptional customer service. You will lead terminal operations, optimize performance, and play a key role in scaling Cargomatic’s presence in the market.
We are looking for a proactive, hands-on leader with deep knowledge of port operations, containerized freight, and terminal processes.
What You’ll Do
Terminal Operations Leadership
- Accountable for safe operations that meet regulatory requirements
- Maintain and grow capacity to meet market demand
- Oversee all daily terminal and drayage operations
- Control costs across drivers, terminals, and chassis while maximizing revenue
- Ensure efficient container movement, dispatching, yard flow, and coordination with port terminals and partners
- Optimize processes to reduce dwell time and improve service performance
Team Management & Development
- Lead, mentor, and develop terminal staff (dispatchers, clerks, yard personnel)
- Foster a culture of accountability, collaboration, and continuous improvement
- Manage staffing levels, scheduling, and performance
Customer Service & Relationships
- Deliver high customer satisfaction through communication, accuracy, and proactive issue resolution
- Build and maintain relationships with customers, port authorities, carriers, and internal teams
Operational Performance & KPIs
- Establish and track key performance indicators
- Analyze operational data to identify trends and improvement opportunities
- Provide reporting and insights to leadership
Safety, Compliance & Regulatory Oversight
- Ensure compliance with DOT, OSHA, FMCSA, and port authority requirements
- Implement and enforce safety protocols
Resource & Asset Management
- Allocate personnel and equipment efficiently
- Oversee utilization and maintenance of trucks, chassis, and yard assets
Strategic Support & Growth
- Support regional expansion and market growth initiatives
- Lead or assist with new customer launches and operational scaling
- Identify opportunities for process and technology improvements
What You Bring
Required
- Proven experience managing terminal, port, drayage, or intermodal operations
- Strong leadership and team development skills
- Excellent communication and problem-solving abilities
- Knowledge of transportation regulations, port procedures, and safety standards
- Experience with TMS/WMS systems
- Ability to manage multiple priorities in a fast-paced environment
Preferred
- Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field
- Experience with P&L ownership or operational budgeting
Compensation
The expected salary range for this role is $120,000 – $145,000, depending on experience, skills, location, and other job-related factors. This position may also be eligible for performance-based incentives.
Benefits & Perks
Cargomatic offers a comprehensive benefits package designed to support our employees’ health, financial well-being, and work-life balance:
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off (PTO) and company holidays
- Life and disability insurance
- Flexible work environment (where applicable)
- Career growth and advancement opportunities
- Employee recognition and wellness programs
Why Join Cargomatic?
At Cargomatic, you’ll have the opportunity to make a direct impact on how freight moves through critical supply chain networks. You’ll work with a fast-growing, technology-driven logistics company that values innovation, ownership, and operational excellence.
Ready to apply?
Apply to Cargomatic
Terminal Operations Manager (Drayage / Port Logistics)
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Terminal Operations Manager (Drayage / Port Logistics) Dayton, New Jersey
Cargomatic, Inc.
West End Express, a motor carrier division of Cargomatic is looking for a Terminal Manager to join our Dayton operations!
About Us
Cargomatic is committed to making the lives of truckers and shippers easier. Our goal is to let truckers be truckers and shippers be shippers by simplifying the process for all of our customers and vendors.
Cargomatic was named to the Built In Best Places to Work list, recognizing our people-first culture, strong benefits, and commitment to employee growth and well-being.
Position Overview
West End Express, a motor carrier division of Cargomatic is seeking an experienced Terminal Operations Manager to lead and oversee day-to-day operations for our terminal.
This role is critical in driving operational excellence across drayage and port-centric logistics while ensuring safety, compliance, and exceptional customer service. You will lead terminal operations, optimize performance, and play a key role in scaling Cargomatic’s presence in the market.
We are looking for a proactive, hands-on leader with deep knowledge of port operations, containerized freight, and terminal processes.
What You’ll Do
Terminal Operations Leadership
- Accountable for safe operations that meet regulatory requirements
- Maintain and grow capacity to meet market demand
- Oversee all daily terminal and drayage operations
- Control costs across drivers, terminals, and chassis while maximizing revenue
- Ensure efficient container movement, dispatching, yard flow, and coordination with port terminals and partners
- Optimize processes to reduce dwell time and improve service performance
Team Management & Development
- Lead, mentor, and develop terminal staff (dispatchers, clerks, yard personnel)
- Foster a culture of accountability, collaboration, and continuous improvement
- Manage staffing levels, scheduling, and performance
Customer Service & Relationships
- Deliver high customer satisfaction through communication, accuracy, and proactive issue resolution
- Build and maintain relationships with customers, port authorities, carriers, and internal teams
Operational Performance & KPIs
- Establish and track key performance indicators
- Analyze operational data to identify trends and improvement opportunities
- Provide reporting and insights to leadership
Safety, Compliance & Regulatory Oversight
- Ensure compliance with DOT, OSHA, FMCSA, and port authority requirements
- Implement and enforce safety protocols
Resource & Asset Management
- Allocate personnel and equipment efficiently
- Oversee utilization and maintenance of trucks, chassis, and yard assets
Strategic Support & Growth
- Support regional expansion and market growth initiatives
- Lead or assist with new customer launches and operational scaling
- Identify opportunities for process and technology improvements
What You Bring
Required
- Proven experience managing terminal, port, drayage, or intermodal operations
- Strong leadership and team development skills
- Excellent communication and problem-solving abilities
- Knowledge of transportation regulations, port procedures, and safety standards
- Experience with TMS/WMS systems
- Ability to manage multiple priorities in a fast-paced environment
Preferred
- Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field
- Experience with P&L ownership or operational budgeting
Compensation
The expected salary range for this role is $110,000 – $135,000, depending on experience, skills, location, and other job-related factors. This position may also be eligible for performance-based incentives.
Benefits & Perks
Cargomatic offers a comprehensive benefits package designed to support our employees’ health, financial well-being, and work-life balance:
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off (PTO) and company holidays
- Life and disability insurance
- Flexible work environment (where applicable)
- Career growth and advancement opportunities
- Employee recognition and wellness programs
Why Join Cargomatic?
At Cargomatic, you’ll have the opportunity to make a direct impact on how freight moves through critical supply chain networks. You’ll work with a fast-growing, technology-driven logistics company that values innovation, ownership, and operational excellence.
Ready to apply?
Apply to Cargomatic
Terminal Operations Manager (Drayage / Port Logistics)
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Terminal Operations Manager (Drayage / Port Logistics) - Savannah, GA
Cargomatic, Inc.
Atlas Marine, a motor carrier division of Cargomatic is looking for a Terminal Manager in our Savannah facility.
About Us
Cargomatic is committed to making the lives of truckers and shippers easier. Our goal is to let truckers be truckers and shippers be shippers by simplifying the process for all of our customers and vendors.
Cargomatic was named to the Built In Best Places to Work list, recognizing our people-first culture, strong benefits, and commitment to employee growth and well-being.
Position Overview
Atlas Marine, a motor carrier division of Cargomatic is seeking an experienced Terminal Operations Manager to lead and oversee day-to-day operations for our terminal.
This role is critical in driving operational excellence across drayage and port-centric logistics while ensuring safety, compliance, and exceptional customer service. You will lead terminal operations, optimize performance, and play a key role in scaling Cargomatic’s presence in the market.
We are looking for a proactive, hands-on leader with deep knowledge of port operations, containerized freight, and terminal processes.
What You’ll Do
Terminal Operations Leadership
- Accountable for safe operations that meet regulatory requirements
- Maintain and grow capacity to meet market demand
- Oversee all daily terminal and drayage operations
- Control costs across drivers, terminals, and chassis while maximizing revenue
- Ensure efficient container movement, dispatching, yard flow, and coordination with port terminals and partners
- Optimize processes to reduce dwell time and improve service performance
Team Management & Development
- Lead, mentor, and develop terminal staff (dispatchers, clerks, yard personnel)
- Foster a culture of accountability, collaboration, and continuous improvement
- Manage staffing levels, scheduling, and performance
Customer Service & Relationships
- Deliver high customer satisfaction through communication, accuracy, and proactive issue resolution
- Build and maintain relationships with customers, port authorities, carriers, and internal teams
Operational Performance & KPIs
- Establish and track key performance indicators
- Analyze operational data to identify trends and improvement opportunities
- Provide reporting and insights to leadership
Safety, Compliance & Regulatory Oversight
- Ensure compliance with DOT, OSHA, FMCSA, and port authority requirements
- Implement and enforce safety protocols
Resource & Asset Management
- Allocate personnel and equipment efficiently
- Oversee utilization and maintenance of trucks, chassis, and yard assets
Strategic Support & Growth
- Support regional expansion and market growth initiatives
- Lead or assist with new customer launches and operational scaling
- Identify opportunities for process and technology improvements
What You Bring
Required
- Proven experience managing terminal, port, drayage, or intermodal operations
- Strong leadership and team development skills
- Excellent communication and problem-solving abilities
- Knowledge of transportation regulations, port procedures, and safety standards
- Experience with TMS/WMS systems
- Ability to manage multiple priorities in a fast-paced environment
Preferred
- Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field
- Experience with P&L ownership or operational budgeting
Compensation
The expected salary range for this role is $95,000 – $120,000, depending on experience, skills, location, and other job-related factors. This position may also be eligible for performance-based incentives.
Benefits & Perks
Cargomatic offers a comprehensive benefits package designed to support our employees’ health, financial well-being, and work-life balance:
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off (PTO) and company holidays
- Life and disability insurance
- Flexible work environment (where applicable)
- Career growth and advancement opportunities
- Employee recognition and wellness programs
Why Join Cargomatic?
At Cargomatic, you’ll have the opportunity to make a direct impact on how freight moves through critical supply chain networks. You’ll work with a fast-growing, technology-driven logistics company that values innovation, ownership, and operational excellence.
Ready to apply?
Apply to Cargomatic
Director of Indirect Procurement
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Director of Indirect Procurement
Full-time | Procurement | 10+ Years Experience
Location: Norfolk, VA (or Remote/Hybrid depending on org preference)
Reports to: Chief Procurement Officer
Base Salary Range: $145,000 – $170,000 annual base | Target Bonus: 15%
About Cargomatic
Cargomatic is transforming the way goods move in and out of ports and urban hubs by connecting shippers and carriers through innovative technology. As a fast-growing logistics company, we are building scalable, efficient solutions to modernize first- and last-mile freight. Our team is passionate about solving complex supply chain challenges and delivering real-world impact at scale.
About the Role
Cargomatic is seeking a Director of Indirect Procurement to lead and scale our sourcing strategy across all non-product spend categories. This is a highly strategic and operational role responsible for driving cost efficiency, supplier performance, and procurement governance in a fast-growing, technology-driven logistics organization.
You will partner cross-functionally with Finance, Legal, IT, HR, and Operations to build a best-in-class procurement function that enables growth, improves visibility into spend, and strengthens supplier relationships.
Key Responsibilities
Strategic Leadership & Governance
- Develop and execute a comprehensive indirect procurement strategy aligned with company financial and operational goals
- Establish procurement policies, workflows, and compliance standards across the organization
- Partner with executive stakeholders to forecast spend, manage budgets, and support key initiatives
Category Management
- Lead sourcing across IT, facilities, travel, corporate services, and other indirect spend categories
- Negotiate enterprise agreements and drive vendor consolidation
- Identify cost savings, process improvements, and innovation opportunities across all categories
Supplier Management
- Build and manage a high-performing supplier ecosystem
- Lead contract negotiations to secure favorable pricing and service levels
- Implement supplier scorecards, QBRs, and performance tracking frameworks
Operational Excellence
- Develop scalable procurement processes, reporting, and analytics
- Drive adoption of procurement tools (ERP, P2P, contract lifecycle systems)
- Partner with Finance and AP to ensure accurate spend tracking and cost controls
- Reduce maverick spend and improve organizational compliance
Qualifications
Required
- Bachelor’s degree in Business, Supply Chain, Finance, or related field
- 10+ years of relevant experience, including leadership in procurement or sourcing
- Strong experience negotiating IT, facilities, and professional services contracts
- Deep understanding of financial modeling, vendor management, and procurement operations
- Proven ability to lead cross-functional initiatives in a fast-paced environment
Preferred
- MBA or relevant certifications (CPSM, CSCP)
- Experience implementing procurement systems or digital transformation initiatives
- Background in logistics, transportation, or high-growth tech environments
Benefits
- Competitive compensation package
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and company holidays
- Flexible work environment
- Opportunity to work in a high-growth, fast-paced company
- Career growth and development opportunities
Ready to apply?
Apply to Cargomatic
Pricing Analyst – Drayage & Intermodal Freight
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Pricing Analyst – Drayage & Intermodal Freight
Chicago, IL (Hybrid)
Full-Time
Salary Range: $75,000 – $100,000
About Cargomatic
Cargomatic is revolutionizing the transportation industry. Founded in 2013, we power local freight through the first and largest digital marketplace for local trucking. Our AI-enabled platform uses real-time data to match shippers with available drivers, creating flexible, on-demand capacity while improving efficiency across the supply chain.
We’ve been recognized as a Built In Best Places to Work, reflecting our people-first culture and commitment to employee growth, collaboration, and impact.
About the Role
We’re looking for a Pricing Analyst to support our commercial organization by developing accurate, competitive, and operationally sound pricing for drayage and intermodal freight opportunities. This role plays a critical part in our bid and RFP process, ensuring pricing reflects real market conditions, internal cost structures, and the operational realities of port- and rail-centric freight.
This is an individual contributor role designed for someone with hands-on experience pricing drayage and/or intermodal logistics, where rates are influenced by terminal constraints, equipment availability, appointment-based workflows, and short-haul network dynamics.
What You’ll Do
Pricing & Market Analysis
-
Develop pricing for drayage and intermodal freight using market data, lane performance, and historical trends
-
Incorporate port operations, terminal constraints, chassis availability, dwell time, and appointment requirements into pricing assumptions
-
Utilize internal cost models and industry tools to price short-haul and port-centric lanes accurately
-
Evaluate margin impact and ensure pricing aligns with profitability and network strategy
-
Monitor market dynamics, congestion patterns, capacity shifts, and competitor pricing
Bid & RFP Support
-
Prepare and review pricing for bids, RFQs, and RFPs with a focus on intermodal and containerized freight
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Ensure pricing submissions meet customer requirements, service expectations, and deadlines
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Partner with Sales, Operations, and other stakeholders to deliver accurate, executable proposals
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Analyze win/loss results and provide recommendations to improve competitiveness and bid strategy
Cross-Functional Collaboration
-
Work closely with Sales, Operations, Capacity, and Finance to validate pricing assumptions
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Help determine which freight opportunities align best with our drayage network and operational capabilities
-
Support internal teams with pricing insights, scenario analysis, and recommendations
Documentation & Process Improvement
-
Maintain pricing documentation, templates, and bid records
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Support continuous improvement of pricing tools, processes, and cost models as the business scales
What We’re Looking For
Required Qualifications
-
Experience in pricing, bid management, or analytics within transportation or logistics, with direct exposure to drayage, intermodal, or port-centric freight
-
Strong analytical skills and comfort working with data and pricing models
-
Proficiency in Excel (modeling, analysis, scenario evaluation)
-
Excellent organization, communication, and time-management skills
-
Ability to operate effectively in a fast-paced, deadline-driven environment
Preferred Qualifications
-
Hands-on experience pricing drayage and/or intermodal containerized freight
-
Familiarity with port operations, terminals, chassis providers, and appointment-based workflows
-
Exposure to RFP/RFQ processes
-
Salesforce or CRM experience
-
Experience with freight market tools and rate benchmarking
Benefits & Perks
Cargomatic offers a competitive benefits package designed to support your health, financial security, and overall well-being.
-
Medical, dental, and vision coverage with multiple plan options, including HSA-eligible plans
-
Company-paid life insurance and short- and long-term disability coverage
-
Flexible spending accounts and dependent care savings options
-
Employee Assistance Program with confidential counseling, legal, and financial resources
-
Wellness programs and benefit advocacy support
Equal Opportunity Employer
Cargomatic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ready to apply?
Apply to Cargomatic
Customer Success Specialist
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Customer Success Specialist
Location: Long Beach, CA
Compensation: $40.00 – $45.00 per hour
About Cargomatic
Founded in 2013, Cargomatic is revolutionizing the transportation industry by powering local freight through the first and largest digital marketplace for local trucking. Our proprietary, AI-enabled platform uses real-time location data to match available cargo space and drivers with shippers who need freight moved—creating capacity on demand.
Cargomatic has been recognized as a Built In Best Places to Work in 2023, 2024, and 2025, reflecting our people-first culture and commitment to employee growth, success, and well-being.
At Cargomatic, we solve complex, real-world logistics challenges through collaboration, curiosity, and innovation. Employees at every level are empowered to thrive, support one another, and make a meaningful impact. Learn more at www.cargomatic.com.
About the Role
Cargomatic is seeking a Customer Success Specialist to join our team in Long Beach, CA. In this role, you will collaborate across the Cargomatic network to ensure shipment operations run smoothly for our most complex customers. You’ll serve as a primary point of contact, manage day-to-day operations, and help drive customer satisfaction through proactive problem solving and clear communication.
The ideal candidate is highly organized, detail-oriented, customer-focused, and thrives in a fast-paced, startup environment. You’re comfortable with ambiguity, enjoy solving problems, and bring an “all hands on deck” mindset.
What You’ll Do
- Serve as the primary point of contact for enterprise customers, owning all communication via email, phone, and reporting
- Manage day-to-day shipment operations for enterprise accounts and perform additional duties as needed
- Collaborate cross-functionally with Sales, Account Management, Carrier Operations, and leadership to ensure customer expectations and performance metrics are met
- Own weekly account data metrics and key SLAs, ensuring accuracy and continuous improvement
- Identify and help implement new products, processes, and initiatives to support customer growth and engagement
- Build, document, and champion processes and SOPs to support the transition of daily tasks to offshore support teams
What You’ll Need
- Bachelor’s degree strongly preferred
- 3–5 years of experience in transportation and/or logistics
- Strong customer support and customer satisfaction experience
- Excellent written and verbal communication skills
- Ability to think on your feet and solve problems analytically
- Comfort working in a fast-changing environment with shifting priorities
- Strong sense of urgency and ability to prioritize daily tasks
- Ability to learn new technology and concepts quickly
- Intermediate to advanced proficiency in Microsoft Excel
Benefits & Perks
- Competitive compensation
- Medical, dental, and vision insurance
- Flexible paid time off (PTO) and paid holidays
- 401(k) plan
- Employee assistance program (EAP)
- Opportunities for professional growth and career development
- Work in a high-growth company redefining logistics and supply chain
The hourly rate for this position ranges from $40.00 – $45.00. Actual compensation will be determined based on job-related factors such as skills, experience, and qualifications, and may vary from the posted range.
Ready to apply?
Apply to Cargomatic
Operations Coordinator
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Operations Coordinator
Bloomington, CA (Onsite)
Full-Time
Day Shift | Monday–Friday, 8:00 AM – 4:30 PM
Compensation Range: $25 – $30 per hour
About Cargomatic
- Cargomatic is revolutionizing the transportation industry
- Founded in 2013, we power local freight through the first and largest digital marketplace for local trucking
- Our AI-enabled platform uses real-time data to match shippers with available drivers, improving efficiency across the supply chain
- Recognized as a Built In Best Places to Work, reflecting our people-first culture and commitment to growth, collaboration, and impact
About the Role
- Support daily terminal and delivery operations in a fast-paced environment
- Serve as a key operations and coordination partner for drivers, dock supervisors, and internal teams
- Ensure smooth dock launches and high levels of on-time pickup and delivery performance
- Provide consistent, high-quality customer and driver support
- This role is onsite in Bloomington, CA and aligned to standard weekday business hours
What You’ll Do
- Provide high-level customer service and operational support
- Support drivers and serve as a primary point of contact during daily operations
- Coordinate with dock supervisors to ensure successful daily dock launches
- Lead and coordinate drivers to maintain on-time pickup and delivery performance
- Maintain accurate driver records, including times, routes, and special handling instructions
- Manage KPIs, open job reports, and daily POD reconciliation
- Oversee pickup dispatch management, including B2B and B2C assignments
- Support key customer accounts and provide ETAs as requested
- Manually build jobs when required and input rate adjustments
- Track and trace shipments to ensure service expectations are met
- Provide ad-hoc delivery and pickup coverage as needed
- Attend weekly operations meetings and support continuous improvement initiatives
What We’re Looking For
Required Qualifications
- Strong written and verbal communication skills
- Demonstrated experience in customer support and customer satisfaction
- Ability to think on your feet and problem-solve in real time
- Ability to learn quickly and adapt to new tools, systems, and processes
- Intermediate to advanced working knowledge of Microsoft Excel
- Strong analytical, organizational, and problem-solving skills
- Comfort working in a fast-paced environment with shifting priorities
- Ability to prioritize tasks and operate with a strong sense of urgency
Preferred Qualifications
- Previous dispatch, transportation, or logistics experience
- Bilingual in Spanish
Benefits & Perks
- Medical, dental, and vision coverage with multiple plan options, including HSA-eligible plans
- Company-paid life insurance and short- and long-term disability coverage
- Flexible spending accounts and dependent care savings options
- Employee Assistance Program with confidential counseling, legal, and financial resources
- Wellness programs and benefit advocacy support
Equal Opportunity Employer
- Cargomatic is an equal opportunity employer
- We celebrate diversity and are committed to creating an inclusive environment for all employees
Ready to apply?
Apply to Cargomatic
Account Managers - Drayage & Supply Chain
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Account Manager — Drayage & Supply Chain | Cargomatic
Locations: Seattle (WA), San Francisco (CA), Los Angeles (CA), Phoenix (AZ)
Employment Type: Full-Time | On-Site | Experienced
**This is not a remote position. Relocation assistance is not offered.**
About Cargomatic
Cargomatic connects shippers and carriers in real time through our digital freight marketplace, making port, drayage, and regional logistics more efficient, transparent, and sustainable. We’re transforming how freight moves across America’s busiest logistics corridors, and we’re looking for experienced Account Managers to help us grow capacity and strengthen partnerships in key markets.
Role Overview
As an Account Manager at Cargomatic, you will manage and grow relationships with existing customer accounts, ensuring high satisfaction, retention, and profitable expansion. You will collaborate closely with operations, product, sales, and finance teams to deliver solutions that optimize freight execution and drive measurable results.
This role is ideal for someone who is commercially minded, customer-focused, and experienced in logistics or drayage. Account Managers are expected to work on-site daily at one of our regional offices to stay closely connected with our customers and operations teams.
Key Responsibilities
- Manage a portfolio of customer accounts to drive retention, renewal, and expansion.
- Identify opportunities for upselling or cross-selling new services or lanes.
- Partner with internal teams to ensure operational excellence and timely issue resolution.
- Track account performance metrics including customer satisfaction (CSAT), renewal rates, and gross margin improvement.
- Present account insights and business reviews to customers and internal leadership.
- Contribute to revenue and profitability targets within your assigned territory.
Qualifications
- 5+ years of experience in logistics, supply chain, or drayage account management.
- Proven success managing and expanding enterprise or port-based logistics accounts.
- Strong relationship-building and negotiation skills.
- Analytical mindset with the ability to interpret data and identify growth trends.
- Bachelor’s degree or equivalent experience in business, logistics, or a related field.
Compensation and Benefits
Cargomatic offers competitive compensation tailored to market conditions, experience, and performance, including base salary, performance-based incentive opportunities, and a comprehensive benefits package. Expected salary ranges by location are:
- Seattle, WA: Base salary between $90,000 and $110,000, plus a performance-based incentive opportunity.
- San Francisco, CA: Base salary between $100,000 and $125,000, plus a performance-based incentive opportunity.
- Los Angeles, CA: Base salary between $90,000 and $115,000, plus a performance-based incentive opportunity.
- Phoenix, AZ: Base salary between $80,000 and $95,000, plus a performance-based incentive opportunity.
Benefits include:
- 401(k) with company contribution
- Flexible Paid Time Off (PTO)
- Comprehensive Health, Medical, and Dental coverage
- Opportunities for professional development and career advancement
Ready to apply?
Apply to Cargomatic
Account Managers - Drayage & Supply Chain
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Account Manager — Drayage & Supply Chain | Cargomatic
Locations: Seattle (WA), San Francisco (CA), Los Angeles (CA), Phoenix (AZ)
Employment Type: Full-Time | On-Site | Experienced
**This is not a remote position. Relocation assistance is not offered.**
About Cargomatic
Cargomatic connects shippers and carriers in real time through our digital freight marketplace, making port, drayage, and regional logistics more efficient, transparent, and sustainable. We’re transforming how freight moves across America’s busiest logistics corridors, and we’re looking for experienced Account Managers to help us grow capacity and strengthen partnerships in key markets.
Role Overview
As an Account Manager at Cargomatic, you will manage and grow relationships with existing customer accounts, ensuring high satisfaction, retention, and profitable expansion. You will collaborate closely with operations, product, sales, and finance teams to deliver solutions that optimize freight execution and drive measurable results.
This role is ideal for someone who is commercially minded, customer-focused, and experienced in logistics or drayage. Account Managers are expected to work on-site daily at one of our regional offices to stay closely connected with our customers and operations teams.
Key Responsibilities
- Manage a portfolio of customer accounts to drive retention, renewal, and expansion.
- Identify opportunities for upselling or cross-selling new services or lanes.
- Partner with internal teams to ensure operational excellence and timely issue resolution.
- Track account performance metrics including customer satisfaction (CSAT), renewal rates, and gross margin improvement.
- Present account insights and business reviews to customers and internal leadership.
- Contribute to revenue and profitability targets within your assigned territory.
Qualifications
- 5+ years of experience in logistics, supply chain, or drayage account management.
- Proven success managing and expanding enterprise or port-based logistics accounts.
- Strong relationship-building and negotiation skills.
- Analytical mindset with the ability to interpret data and identify growth trends.
- Bachelor’s degree or equivalent experience in business, logistics, or a related field.
Compensation and Benefits
Cargomatic offers competitive compensation tailored to market conditions, experience, and performance, including base salary, performance-based incentive opportunities, and a comprehensive benefits package. Expected salary ranges by location are:
- Seattle, WA: Base salary between $90,000 and $110,000, plus a performance-based incentive opportunity.
- San Francisco, CA: Base salary between $100,000 and $125,000, plus a performance-based incentive opportunity.
- Los Angeles, CA: Base salary between $90,000 and $115,000, plus a performance-based incentive opportunity.
- Phoenix, AZ: Base salary between $80,000 and $95,000, plus a performance-based incentive opportunity.
Benefits include:
- 401(k) with company contribution
- Flexible Paid Time Off (PTO)
- Comprehensive Health, Medical, and Dental coverage
- Opportunities for professional development and career advancement
Ready to apply?
Apply to Cargomatic
Account Managers - Drayage & Supply Chain
Share this job
Account Manager — Drayage & Supply Chain | Cargomatic
Locations: Seattle (WA), San Francisco (CA), Los Angeles (CA), Phoenix (AZ)
Employment Type: Full-Time | On-Site | Experienced
**This is not a remote position. Relocation assistance is not offered.**
About Cargomatic
Cargomatic connects shippers and carriers in real time through our digital freight marketplace, making port, drayage, and regional logistics more efficient, transparent, and sustainable. We’re transforming how freight moves across America’s busiest logistics corridors, and we’re looking for experienced Account Managers to help us grow capacity and strengthen partnerships in key markets.
Role Overview
As an Account Manager at Cargomatic, you will manage and grow relationships with existing customer accounts, ensuring high satisfaction, retention, and profitable expansion. You will collaborate closely with operations, product, sales, and finance teams to deliver solutions that optimize freight execution and drive measurable results.
This role is ideal for someone who is commercially minded, customer-focused, and experienced in logistics or drayage. Account Managers are expected to work on-site daily at one of our regional offices to stay closely connected with our customers and operations teams.
Key Responsibilities
- Manage a portfolio of customer accounts to drive retention, renewal, and expansion.
- Identify opportunities for upselling or cross-selling new services or lanes.
- Partner with internal teams to ensure operational excellence and timely issue resolution.
- Track account performance metrics including customer satisfaction (CSAT), renewal rates, and gross margin improvement.
- Present account insights and business reviews to customers and internal leadership.
- Contribute to revenue and profitability targets within your assigned territory.
Qualifications
- 5+ years of experience in logistics, supply chain, or drayage account management.
- Proven success managing and expanding enterprise or port-based logistics accounts.
- Strong relationship-building and negotiation skills.
- Analytical mindset with the ability to interpret data and identify growth trends.
- Bachelor’s degree or equivalent experience in business, logistics, or a related field.
Compensation and Benefits
Cargomatic offers competitive compensation tailored to market conditions, experience, and performance, including base salary, performance-based incentive opportunities, and a comprehensive benefits package. Expected salary ranges by location are:
- Seattle, WA: Base salary between $90,000 and $110,000, plus a performance-based incentive opportunity.
- San Francisco, CA: Base salary between $100,000 and $125,000, plus a performance-based incentive opportunity.
- Los Angeles, CA: Base salary between $90,000 and $115,000, plus a performance-based incentive opportunity.
- Phoenix, AZ: Base salary between $80,000 and $95,000, plus a performance-based incentive opportunity.
Benefits include:
- 401(k) with company contribution
- Flexible Paid Time Off (PTO)
- Comprehensive Health, Medical, and Dental coverage
- Opportunities for professional development and career advancement
Ready to apply?
Apply to Cargomatic
Account Managers - Drayage & Supply Chain
Share this job
Account Manager — Drayage & Supply Chain | Cargomatic
Locations: Seattle (WA), San Francisco (CA), Los Angeles (CA), Phoenix (AZ)
Employment Type: Full-Time | On-Site | Experienced
**This is not a remote position. Relocation assistance is not offered.**
About Cargomatic
Cargomatic connects shippers and carriers in real time through our digital freight marketplace, making port, drayage, and regional logistics more efficient, transparent, and sustainable. We’re transforming how freight moves across America’s busiest logistics corridors, and we’re looking for experienced Account Managers to help us grow capacity and strengthen partnerships in key markets.
Role Overview
As an Account Manager at Cargomatic, you will manage and grow relationships with existing customer accounts, ensuring high satisfaction, retention, and profitable expansion. You will collaborate closely with operations, product, sales, and finance teams to deliver solutions that optimize freight execution and drive measurable results.
This role is ideal for someone who is commercially minded, customer-focused, and experienced in logistics or drayage. Account Managers are expected to work on-site daily at one of our regional offices to stay closely connected with our customers and operations teams.
Key Responsibilities
- Manage a portfolio of customer accounts to drive retention, renewal, and expansion.
- Identify opportunities for upselling or cross-selling new services or lanes.
- Partner with internal teams to ensure operational excellence and timely issue resolution.
- Track account performance metrics including customer satisfaction (CSAT), renewal rates, and gross margin improvement.
- Present account insights and business reviews to customers and internal leadership.
- Contribute to revenue and profitability targets within your assigned territory.
Qualifications
- 5+ years of experience in logistics, supply chain, or drayage account management.
- Proven success managing and expanding enterprise or port-based logistics accounts.
- Strong relationship-building and negotiation skills.
- Analytical mindset with the ability to interpret data and identify growth trends.
- Bachelor’s degree or equivalent experience in business, logistics, or a related field.
Compensation and Benefits
Cargomatic offers competitive compensation tailored to market conditions, experience, and performance, including base salary, performance-based incentive opportunities, and a comprehensive benefits package. Expected salary ranges by location are:
- Seattle, WA: Base salary between $90,000 and $110,000, plus a performance-based incentive opportunity.
- San Francisco, CA: Base salary between $100,000 and $125,000, plus a performance-based incentive opportunity.
- Los Angeles, CA: Base salary between $90,000 and $115,000, plus a performance-based incentive opportunity.
- Phoenix, AZ: Base salary between $80,000 and $95,000, plus a performance-based incentive opportunity.
Benefits include:
- 401(k) with company contribution
- Flexible Paid Time Off (PTO)
- Comprehensive Health, Medical, and Dental coverage
- Opportunities for professional development and career advancement
Ready to apply?
Apply to Cargomatic