Cargomatic is a digital freight marketplace that connects shippers with local, regional, and long-haul carriers. The platform streamlines the freight booking process by eliminating middlemen and automating administrative tasks. Cargomatic specializes in matching available trucking capacity with businesses needing to move freight, focusing particularly on the short-haul and drayage markets. The company's technology provides real-time tracking, digital documentation, and automated payment processing for shipments. Founded in 2013, Cargomatic aims to improve efficiency in the traditionally fragmented trucking industry by leveraging mobile and web technologies. The platform allows carriers to maximize their asset utilization by finding nearby loads that fit their available capacity. Shippers benefit from faster booking, competitive pricing, and increased visibility into their supply chain. Cargomatic has expanded beyond its original Los Angeles market to serve major shipping hubs across the United States.
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Location: Dallas, TX
Compensation: $80,000 – $90,000 annually
Cargomatic is a technology-driven logistics provider that connects shippers and carriers through its innovative platform. Our mission is to revolutionize the transportation industry by leveraging technology to make logistics more efficient, cost-effective, and environmentally friendly. We are a rapidly growing company committed to creating a dynamic, collaborative, and inclusive workplace culture.
Cargomatic was named to the Built In Best Places to Work list for 2023, 2024, and 2025, recognizing our people-first culture, comprehensive benefits, and commitment to supporting employee growth and well-being.
Lead driver safety, regulatory compliance, and risk management activities for Cargomatic’s Dallas operations.
Serve as the primary owner of driver-focused safety and compliance programs.
Ensure company drivers and owner-operators operate in compliance with FMCSA, DOT, and applicable state regulations.
Maintain audit-ready compliance documentation and support operational teams with safety-related guidance.
Respond to safety incidents and compliance matters, including outside standard business hours as needed.
Develop, implement, and manage driver safety and compliance programs for company drivers and owner-operators.
Monitor driver logs, hours-of-service compliance, roadside inspections, CSA scores, and in-cab camera events.
Enforce corrective actions, coaching, and retraining for safety or compliance violations.
Audit and maintain complete and accurate Driver Qualification Files (DQFs).
Review driver qualifications and approve drivers for onboarding and orientation.
Ensure ongoing compliance with FMCSA, DOT, and applicable state transportation regulations.
Investigate accidents, incidents, and safety events involving drivers and equipment.
Prepare detailed incident reports and implement corrective and preventative actions.
Serve as the Designated Employer Representative (DER) for drug and alcohol testing programs.
Administer pre-employment, random, post-accident, and reasonable suspicion testing.
Manage FMCSA Drug & Alcohol Clearinghouse queries, reporting, follow-up actions, and MIS submissions.
Coordinate workers’ compensation claims related to driver injuries.
Liaise with insurance providers and case managers as needed.
Maintain accurate FMCSA portal data and roadside inspection records.
File and manage fleet registrations, permits, MCS-150 updates, and IFTA reporting.
Track DOT vehicle inspections and preventative maintenance documentation.
Prepare documentation and support internal and external safety and compliance audits.
Lead new driver and owner-operator onboarding and orientation sessions.
Communicate safety expectations, compliance requirements, and company policies clearly.
Coordinate distribution of onboarding materials including ELDs, dash cameras, permits, decals, and safety documentation.
Develop and administer recurring safety and compliance training programs for drivers.
Partner with operations and dispatch teams to address driver compliance issues.
Provide guidance on corrective actions and risk mitigation strategies.
Respond to safety-related incidents and urgent compliance matters outside normal business hours when required.
Collaborate with insurance, legal, and leadership teams on claims management and risk mitigation initiatives.
5+ years of safety and compliance experience in trucking, drayage, intermodal, or transportation and logistics.
Strong working knowledge of FMCSA and DOT regulations.
Proven experience managing driver compliance, accident investigations, and safety audits.
Experience administering drug and alcohol testing programs and FMCSA Clearinghouse compliance.
Highly organized with strong attention to detail and documentation accuracy.
Strong communication skills and ability to work directly with drivers.
Ability to manage multiple priorities in a fast-paced operational environment.
Willingness to work extended or irregular hours when safety incidents arise.
Minimal travel required.
Competitive medical, dental, and vision coverage.
401(k) plan with company match.
Generous paid time off including vacation, sick time, and company holidays.
Employee assistance program and wellness resources.
Opportunities for professional growth and career development.
Collaborative, people-first culture focused on safety, compliance, and continuous improvement.
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Location: Long Beach, CA (HQ – Onsite)
Reports To: Human Resources Director
Employment Type: Full-Time
Compensation: $95,000 – $115,000 annually (based on experience)
Cargomatic is transforming the local trucking industry with cutting-edge technology that connects shippers and carriers in real time. Our mission is to bring transparency, efficiency, and reliability to local freight logistics. Backed by leading investors and trusted by some of the world’s largest brands, we are building a smarter supply chain.
At Cargomatic, we value ownership, accountability, collaboration, and continuous improvement. If you thrive in a fast-paced, high-growth environment and enjoy building scalable people operations, we’d love to meet you.
The People Partner is a trusted advisor, coach, and culture champion who works closely with leaders and teams to create an environment where people can do their best work. This role blends strategic partnership with hands-on support, ensuring that people practices are equitable, compliant with California employment laws, and aligned with the organization’s mission and values.
The People Partner helps leaders build strong teams, navigate change, and foster a workplace where employees feel supported, included, and empowered.
We offer competitive compensation and a comprehensive benefits package, including:
Cargomatic is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all employees feel valued and empowered to succeed.
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Customer Success Specialist
Location: Long Beach, CA
Compensation: $40.00 – $45.00 per hour
About Cargomatic
Founded in 2013, Cargomatic is revolutionizing the transportation industry by powering local freight through the first and largest digital marketplace for local trucking. Our proprietary, AI-enabled platform uses real-time location data to match available cargo space and drivers with shippers who need freight moved—creating capacity on demand.
Cargomatic has been recognized as a Built In Best Places to Work in 2023, 2024, and 2025, reflecting our people-first culture and commitment to employee growth, success, and well-being.
At Cargomatic, we solve complex, real-world logistics challenges through collaboration, curiosity, and innovation. Employees at every level are empowered to thrive, support one another, and make a meaningful impact. Learn more at www.cargomatic.com.
About the Role
Cargomatic is seeking a Customer Success Specialist to join our team in Long Beach, CA. In this role, you will collaborate across the Cargomatic network to ensure shipment operations run smoothly for our most complex customers. You’ll serve as a primary point of contact, manage day-to-day operations, and help drive customer satisfaction through proactive problem solving and clear communication.
The ideal candidate is highly organized, detail-oriented, customer-focused, and thrives in a fast-paced, startup environment. You’re comfortable with ambiguity, enjoy solving problems, and bring an “all hands on deck” mindset.
What You’ll Do
What You’ll Need
Benefits & Perks
The hourly rate for this position ranges from $40.00 – $45.00. Actual compensation will be determined based on job-related factors such as skills, experience, and qualifications, and may vary from the posted range.
Ready to apply?
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