FEQ327R171

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximize the value they get from our platform and the return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organization. You will report directly to a DSA Manager within the Field Engineering organization. 

The impact you will have:

• Engage with Solutions Architects to understand the full use case demand plan for prioritized customers
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
• Be the first contact for any technical issues or questions related to production/go-live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert-level technical experts to build the right tasks that are beyond your scope of activities or expertise
• Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:
• Main use cases moving from ‘win’ to production
• Enablement / user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
• Executive and operational governance
• Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM

What we look for:

• 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers
• Programming experience in Python, SQL or Scala 
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
• Understanding of solution architecture related to distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management including account, stakeholder and resource management accountability
• Experience resolving complex and important escalation with senior customer executives
• Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programs/projects
• Track record of overachievement against quota, goals, or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30% when needed

As an Account Director at Recorded Future, you will play a critical role in driving revenue growth by managing a portfolio of strategic enterprise accounts and generating new business. You’ll own the full sales cycle, from prospecting to close, while building trusted relationships with senior stakeholders in cybersecurity, IT, and procurement. This is a high-impact, quota-carrying role ideal for a strategic, driven, and customer-obsessed sales leader.

What You'll Do:

New Business Acquisition

• Identify and pursue net-new logo opportunities through outbound prospecting, referrals, and channel networks
• Conduct strategic discovery to align cybersecurity needs with Recorded Future’s intelligence solutions
• Engage channel partners in joint go-to-market motions, leveraging their reach and relationships

Account Management

• Own and grow key enterprise accounts across multiple verticals
• Drive upsell, cross-sell, and renewal opportunities by identifying unmet needs and usage patterns
• Build strong, multi-threaded relationships across technical and executive audiences (CISO, CIO, VP of Security)
• Act as a trusted advisor, delivering insights and value beyond the initial sale
• Partner with Customer Success and other internal stakeholders to ensure seamless onboarding, support, and long-term customer value

Sales Execution & Forecasting

• Navigate complex, multi-stakeholder sales cycles lasting 6–12 months
• Apply MEDDPICC and value-based selling frameworks to qualify and advance deals
• Develop and present compelling proposals, with a strong grasp of both technical value and business ROI
• Use Salesforce, Clari, and Gong to manage pipeline health, track activity, and maintain forecast accuracy
• Handle objections and pricing conversations with clarity, confidence, and professionalism
• Consistently meet or exceed quarterly and annual revenue targets

Market Intelligence & Strategy

• Maintain a deep understanding of cybersecurity trends, competitive dynamics, and enterprise buying behavior
• Provide market feedback to internal teams to inform product, positioning, and roadmap priorities
• Operate with urgency, professionalism, and high standards of customer care

What You'll Bring:

Experience

• 8+ years in enterprise SaaS or cybersecurity sales roles, with a focus on complex, multi-stakeholder deals
• Track record of consistently exceeding quota and driving territory growth
• Experience managing long sales cycles and closing 7-figure, multi-year contracts with Fortune 1000 clients
• Strong experience with direct sales and partner-driven go-to-market models

Skills & Abilities

• Proficient in discovery, objection handling, and closing
• Deep knowledge of MEDDPICC and value-based consultative sales approaches
• Skilled in managing sales processes including approvals, legal reviews, and quoting workflows
• Comfortable engaging with C-level executives and adapting communication to a range of stakeholders
• Highly organized and operationally disciplined; fluent in tools like Salesforce, Clari, Gong

Traits

• The grit, curiosity, and resilience to thrive in a high-growth, fast-paced environment
• An entrepreneurial mindset with a proactive, self-starter attitude
• A customer-obsessed approach, with a desire to solve meaningful problems and deliver long-term value
• A collaborative and team-oriented; able to work cross-functionally and build internal champions
• Thoughtfulness, self-awareness, and composed under pressure

The base salary range for this full-time position is $123,000-$184,000. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process.

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As an Account Director - SLED Midwest at Recorded Future, you'll manage and grow some of our most important SLED customers, build new relationships and new business pipeline within white space accounts, while maintaining an accurate forecast for the assigned territory. Your deep knowledge of the SLED market, combined with your communication skills and analytical abilities will help to accelerate Recorded Future’s growing public sector business. You have the confidence to target, educate, and persuade new customers to use Recorded Future products and services in new and creative ways that drive successful outcomes for their organizations.

What You'll Do:

New Business Acquisition

• Identify and prospect new business opportunities through outreach, referrals, and channel partnerships
• Lead discovery conversations to understand client cybersecurity needs and align Recorded Future’s solutions
• Collaborate with channel partners to expand reach and generate qualified leads
• Drive marketing outreach / engagement for relevant audiences in your territory

Account Management

• Maintain and grow existing customer relationships by identifying opportunities for renewals, upsells, and cross-sells
• Build multi-level relationships with technical and business stakeholders
• Work with cross-functional teams to ensure customer success and prevent churn

Sales Execution & Forecasting

• Lead all sales cycle activities including qualification, proposal development, presentations, and deal tracking through close
• Travel up to 50% in the Midwest region of the US to meet prospects, customers and partners. Ideally, the candidate resides in IL, OH, MI, WI, MN, MO, IN, IA, KS, or NE.
• Assist in negotiation and closing processes by coordinating internal stakeholders and preparing materials
• Maintain accurate sales activity and pipeline data in Salesforce/Clari to support forecasting and reporting
• Set appropriate expectations with customers and management to accurately and consistently forecast and close business

Market Intelligence

• Build foundational knowledge of cybersecurity industry trends, Recorded Future’s solutions, and competitive landscape
• Attend industry events to better understand top priorities of customers and prospects, gain insight on competitors and boost the Recorded Future brand

What You'll Bring:

Experience

• BA/BS or equivalent combination of education and experience
• 8+ years in quota-carrying software sales experience 
• 4+ years selling experience in the SLED market and selling to the C-Suite
• Successful track record of achievement against assigned quotas
• Experience selling cybersecurity solutions strongly preferred
• Experience selling to Midwest public sector accounts require

Skills & Traits

• Strong communication and interpersonal skills
• Highly effective written, presentation, and closing skills
• Self-motivated, curious, and eager to learn in a fast-paced, goal-oriented environment
• Entrepreneurial drive and proven ability to sell creative solutions into new markets
• Organized with the ability to manage multiple priorities and maintain attention to detail
• Familiarity with Salesforce, Google Workspace, Slack and sales productivity tools
• Ability to travel as needed to support events, territory growth and customer success
• Comfortable calling at the senior executive level

The base salary range for this full-time position is $123,000-$184,000. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process.

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WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

Role Overview     https://zetaglobal.com/sailthru/ 

The Enterprise Account Executive for Enterprise customers is responsible for driving new enterprise revenue by helping retailers and commerce companies transform customer engagement, increase lifetime value, and unlock first-party data as a strategic asset.

This role leads with CRM, CDP, and lifecycle marketing transformation, positioning Enterprise accounts as the system of intelligence for customer relationships. From this foundation, the AE extends into retail media and monetization opportunities.

The ideal candidate has deep experience selling into retailers and eCommerce organizations, with strong expertise in MarTech and customer data strategy.

Key Responsibilities

Enterprise Sales & Revenue Growth

• Own full-cycle enterprise sales across net-new retail and commerce accounts
• Develop and execute account strategies targeting large retailers and omnichannel brands
• Consistently exceed quota across complex, multi-product deals

CRM & Lifecycle-Led Solution Selling (Primary Focus)

• Lead conversations around:
• Customer data unification (CDP/CRM)
• Lifecycle marketing and personalization
• Customer retention, loyalty, and LTV growth
• Position Publisher Cloud as the foundation for customer intelligence and engagement orchestration

First-Party Data Strategy

• Help retailers activate first-party data across:
• Owned channels (email, mobile, web)
• Paid media and partner ecosystems
• Drive use cases that improve conversion, retention, and customer experience

Retail Media as a Growth Extension

• Extend CRM/CDP conversations into:
• Retail media network enablement
• Audience monetization and partner activation
• Connect improved customer data to incremental advertising revenue opportunities

Executive Engagement & Business Case Development

• Build relationships with:
• CMOs and Chief Digital/Commerce Officers
• Heads of CRM, Loyalty, and Customer Experience
• Develop ROI-driven business cases tied to:
• Customer lifetime value (LTV)
• Retention and repeat purchase rates
• Media monetization growth

Cross-Functional Leadership

• Partner with Solutions Consulting to validate data and activation use cases
• Align with Product Marketing on retail and CRM narratives
• Collaborate with Customer Success to drive expansion across lifecycle and media

Required Experience

• 7–10+ years of enterprise sales experience in MarTech, CRM, CDP, or AdTech
• Proven success selling into retailers, eCommerce, or omnichannel brands
• Deep expertise in CRM/CDP/lifecycle marketing platforms (priority)
• Working knowledge of retail media and AdTech ecosystems
• Experience closing complex enterprise deals ($250K–$1M+)

Preferred Qualifications

• Experience with loyalty platforms, personalization engines, or marketing automation
• Familiarity with retail media networks and commerce data monetization
• Understanding of identity resolution and privacy-first data strategies

What Success Looks Like

• Drives measurable improvements in customer engagement, retention, and LTV
• Establishes Publisher Cloud as the core customer data and activation platform
• Successfully expands into retail media monetization opportunities
• Becomes a trusted advisor to marketing, CRM, and digital leaders

BENEFITS & PERKS

• Unlimited PTO
• Excellent medical, dental, and vision coverage
• Employee Equity
• Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!

SALARY RANGE

The compensation range for this role is $200,000 - $250,000.00, depending on location and experience. 

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

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#LI-MC1

About the Role

As a National Channel Sales Manager, CDW (East), you'll be pivotal in scaling Verkada's reach and impact by developing and managing our strategic direct market resellers, CDW nationally. You'll be responsible for driving net new business through the channel—building pipeline and executing strategic plans that result in measurable growth.

This individual contributor role requires strategic thinking and hands-on execution as you collaborate across sales, marketing, and partner teams to grow Verkada’s presence nationally across the East Coast CDW locations and their headquarters in Illinois. 

What You’ll Do

In this role, you’ll be at the heart of Verkada’s mission, working hand-in-hand with our sales teams to drive growth and success with channel partners. You’ll be responsible for building pipeline and generating net new business through reseller partners while executing a best-in-class channel strategy. Here’s what you’ll own:

• Drive Net New Pipeline: Proactively identify and generate pipeline within CDW. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
• Execute National Channel Strategy: Develop and manage a focused partner business plan for your territory that aligns with Verkada’s overall GTM objectives and quarterly sales targets.
• Empower Our Partners: Train and enable partner executives, sales teams, and technical stakeholders on Verkada’s full product portfolio, programs, and campaigns to ensure deep engagement and capability across all levels.
• Collaborate Cross-Functionally: Work closely with Verkada’s internal sales, marketing, and pre-sales teams to drive joint activities, including partner events, demand generation campaigns, and customer-facing initiatives.
• Lead with Insights: Conduct regular QBRs and ad-hoc business reviews with partners to align on priorities, track performance, celebrate wins, and identify opportunities for improvement.
• Strengthen the Channel Ecosystem: Influence partner sales teams to prioritize Verkada in key deals and business planning efforts. Leverage insights from the field to recommend improvements to Verkada’s channel tools, incentives, and partner program offerings.
• Drive Awareness and Demand: Lead and participate in regional in-person and virtual events to grow Verkada’s brand awareness, build community, and strengthen relationships with key partner contacts and stakeholders.
• Operate Strategically and Tactically: Own the full lifecycle of partner engagement in your region—from onboarding and enablement to pipeline development and revenue realization.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• Experience & Success: 5+ years of channel sales or partner management experience with a strong track record of building new business within CDW. Recognition, such as President’s Club, is a plus.
• Strategic & Creative Thinking: A process-driven approach, complemented by innovative thinking to create scalable, partner-focused initiatives.
• Relationship-Builder: Ability to influence and engage across all levels—from partner sales reps to executive leadership.
• Technical Fluency: Comfortable navigating product discussions and sales operations. Proficiency in Salesforce, Excel, and business intelligence tools.
• Clear Communicator: Strong verbal and written communication skills with sharp attention to detail and a professional presence.
• Local to Chicago, IL is preferred, or Greater New York Area (NY, NJ, and CT). Must be open to at least 50%+ travel across the U.S to East CDW office locations. 

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

About the Role

As a National Channel Sales Manager, CDW (East), you'll be pivotal in scaling Verkada's reach and impact by developing and managing our strategic direct market resellers, CDW nationally. You'll be responsible for driving net new business through the channel—building pipeline and executing strategic plans that result in measurable growth.

This individual contributor role requires strategic thinking and hands-on execution as you collaborate across sales, marketing, and partner teams to grow Verkada’s presence nationally across the East Coast CDW locations and their headquarters in Illinois. 

What You’ll Do

In this role, you’ll be at the heart of Verkada’s mission, working hand-in-hand with our sales teams to drive growth and success with channel partners. You’ll be responsible for building pipeline and generating net new business through reseller partners while executing a best-in-class channel strategy. Here’s what you’ll own:

• Drive Net New Pipeline: Proactively identify and generate pipeline within CDW. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
• Execute National Channel Strategy: Develop and manage a focused partner business plan for your territory that aligns with Verkada’s overall GTM objectives and quarterly sales targets.
• Empower Our Partners: Train and enable partner executives, sales teams, and technical stakeholders on Verkada’s full product portfolio, programs, and campaigns to ensure deep engagement and capability across all levels.
• Collaborate Cross-Functionally: Work closely with Verkada’s internal sales, marketing, and pre-sales teams to drive joint activities, including partner events, demand generation campaigns, and customer-facing initiatives.
• Lead with Insights: Conduct regular QBRs and ad-hoc business reviews with partners to align on priorities, track performance, celebrate wins, and identify opportunities for improvement.
• Strengthen the Channel Ecosystem: Influence partner sales teams to prioritize Verkada in key deals and business planning efforts. Leverage insights from the field to recommend improvements to Verkada’s channel tools, incentives, and partner program offerings.
• Drive Awareness and Demand: Lead and participate in regional in-person and virtual events to grow Verkada’s brand awareness, build community, and strengthen relationships with key partner contacts and stakeholders.
• Operate Strategically and Tactically: Own the full lifecycle of partner engagement in your region—from onboarding and enablement to pipeline development and revenue realization.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• Experience & Success: 5+ years of channel sales or partner management experience with a strong track record of building new business within CDW. Recognition, such as President’s Club, is a plus.
• Strategic & Creative Thinking: A process-driven approach, complemented by innovative thinking to create scalable, partner-focused initiatives.
• Relationship-Builder: Ability to influence and engage across all levels—from partner sales reps to executive leadership.
• Technical Fluency: Comfortable navigating product discussions and sales operations. Proficiency in Salesforce, Excel, and business intelligence tools.
• Clear Communicator: Strong verbal and written communication skills with sharp attention to detail and a professional presence.
• Local to Chicago, IL is preferred, or Greater New York Area (NY, NJ, CT). Must be open to at least 50%+ travel across the U.S to East CDW office locations. 

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

About the Role

As a Channel Sales Manager, National Partners (Midwest) you'll be pivotal in scaling Verkada's reach and impact by developing and managing a network of high-performing LVARs (large value-added resellers). You'll be responsible for driving net new business through the channel—building pipeline and executing strategic plans that result in measurable growth.

This individual contributor role requires strategic thinking and hands-on execution as you collaborate across sales, marketing, and partner teams to grow Verkada’s presence nationally. 

What You’ll Do

In this role, you’ll be at the heart of Verkada’s mission, working hand-in-hand with our sales teams to drive growth and success with channel partners. You’ll be responsible for building pipeline and generating net new business through reseller partners while executing a best-in-class channel strategy. Here’s what you’ll own:

• Drive Net New Pipeline: Proactively identify and generate pipeline with named strategic Large VARs. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
• Execute National Channel Strategy: Develop and manage a focused partner business plan for your territory that aligns with Verkada’s overall GTM objectives and quarterly sales targets.
• Empower Our Partners: Train and enable partner executives, sales teams, and technical stakeholders on Verkada’s full product portfolio, programs, and campaigns to ensure deep engagement and capability across all levels.
• Collaborate Cross-Functionally: Work closely with Verkada’s internal sales, marketing, and pre-sales teams to drive joint activities, including partner events, demand generation campaigns, and customer-facing initiatives.
• Lead with Insight: Conduct regular QBRs and ad-hoc business reviews with partners to align on priorities, track performance, celebrate wins, and identify opportunities for improvement.
• Strengthen the Channel Ecosystem: Influence partner sales teams to prioritize Verkada in key deals and business planning efforts. Leverage insights from the field to recommend improvements to Verkada’s channel tools, incentives, and partner program offerings.
• Drive Awareness and Demand: Lead and participate in regional in-person and virtual events to grow Verkada’s brand awareness, build community, and strengthen relationships with key partner contacts and stakeholders.
• Operate Strategically and Tactically: Own the full lifecycle of partner engagement in your region—from onboarding and enablement to pipeline development and revenue realization.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• Experience & Success: 5+ years of channel sales or partner management experience with a strong track record of building new business via Security Integrators or IT LVAR partners. Experience managing and growing partners: Sentinel, NTT, World Wide Technologies, AHEAD, or Marco Technologies is highly preferred.
• Recognition, such as President’s Club, is a plus.
• Strategic & Creative Thinking: A process-driven approach, complemented by innovative thinking to create scalable, partner-focused initiatives.
• Relationship-Builder: Ability to influence and engage across all levels—from partner sales reps to executive leadership.
• Technical Fluency: Comfortable navigating product discussions and sales operations. Proficiency in Salesforce, Excel, and business intelligence tools.
• Clear Communicator: Strong verbal and written communication skills with sharp attention to detail and a professional presence.
• Midwest based (near a major city/airport): Must be open to 50% travel across the country.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend 
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

About the Role

Verkada prides itself on maintaining a high hiring bar while bringing in diverse and unconventional backgrounds of driven individuals obsessed with their craft. As a Business Value Manager, you will have a direct impact on Verkada’s Enterprise sales motion, bridging the gap between complex technologies and tangible financial and operational outcomes.

Reporting to the Chief of Staff to the CRO, you will partner with Enterprise Sales Leaders to architect a value selling framework to scale to the Enterprise Sales organization, building the infrastructure to reference key customer outcomes and win stories, as well as partnering with Product Marketing and Enablement to develop assets and enablement programs. In addition to pioneering the Business Value Selling program at Verkada, you will serve as the Strategic Deal Architect behind our most complex, multi-million-dollar deals, transforming technical capabilities into compelling financial and operational narratives. In this high-visibility role, you will move beyond feature-selling, working at the intersection of finance, product, and sales to quantify the operational and financial impact of our platform, directly influencing the investment decisions of C-suite executives at the world’s leading enterprises.

What You'll Do

• Program Development: Partner with Product Marketing to create and refine standardized value frameworks, templates, and "talk tracks" to scale business value services across the global enterprise sales organization.
• Value Realization Tracking and Database: Monitor and analyze data from current customers post-implementation to validate that the promised value was delivered, partnering with Product Marketing to maintain a database of relevant data, and creating "real-world" success stories for future sales.
• Sales Enablement: Coach sales teams on value-selling methodologies, including referencing of relevant customer data,  and provide the tooling/content for self-service business justifications.
• Value Discovery: Partner with account executives to lead discovery sessions with CxOs to identify pain points and desired outcomes.
• Financial Modeling: Develop ROI (Return on Investment) and TCO (Total Cost of Ownership) value models to quantify the business impact of solutions.
• Business Case Development: Draft data-backed business cases for strategic opportunities, ensuring every claim is anchored in measurable customer impact.
• Executive Storytelling: Craft and deliver executive-level business cases that align technical solutions with broad corporate objectives.
• Commercial Objection Handling: partnering with Sales to dismantle financial objections in real-time.

What You Bring

• Strategic Consulting: 5–9+ years of experience in management consulting, business transformation, or enterprise software sales.
• Financial Intelligence: Proficiency in building complex financial models and the ability to navigate financial documents like 10-Ks and earnings transcripts.
• Analytical Power: Proficiency in data visualization and manipulation tools such as Looker and advanced Google Sheets.
• Executive Presence: Exceptional presentation and communication skills, with a proven ability to influence C-suite decision-makers.
• Technical & Market Acumen: Deep understanding of SaaS sales motions, industry trends (e.g., AI/ML acceleration), and how IT functions like operations and security drive value.

Analytical Rigor: Ability to derive meaningful insights from large, complex data sets to build compelling business cases.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

About the Role

We are seeking a hardworking, driven individual with superb energy, passion and experience driving new business acquisition in the State and Local (municipalities of 250k+ populace and city gov with 500k+ populace) and Education(10k students +) (SLED) market. This person will join a growing Public Sector Field Sales team and will cover the Chicago region. The Enterprise Account Executive will play an integral role in developing the territory and will focus on formulating and executing a sales strategy within an assigned territory, resulting in new customer acquisition and revenue growth.

With Verkada’s consistent year over year growth, now is the perfect time to join the sales team. This is an outstanding career option for an enthusiastic sales professional looking to further their career in a fast paced dynamic environment while also being part of a rapidly growing start-up.

This position reports to the Regional Sales Director (Enterprise, North Central - SLED).

What You'll Do

• Develop and Implement a comprehensive territory plan
• Manage the entire sales process to ensure delivery against key performance metrics and quota, with a strong emphasis on net new business sales. This includes prospecting and outreach to new SLED business opportunities providing product demos, product trials, and strategic negotiations with customers and channel partners
• Meet or exceed individual targets and contribute to the overall team and company success. Proven ability to proactively penetrate new, untapped markets with greenfield accounts and achieve a quarterly quota of at least 1 qualified net new logo
• Initiate and manage expansion discussions to drive customer retention. This includes identifying customers’ goals and requirements, including budgetary constraints and key decision makers
• Devise a comprehensive customer acquisition strategy and partner with Verkada’s channel partner sales organization to establish channel partner initiatives that result in a minimum of 5 deal registrations each quarter
• Drive business growth and enhance market presence through a combination of customer engagements, marketing campaigns, executive briefings, industry conferences, events and market sector knowledge/intelligence 
• Gain an in-depth and detailed understanding of Verkada’s business and products to confidently sell to states, cities, counties, education agencies and special districts within your territory
• Create effective presentations and proposals; create urgency to drive deal closure, negotiate pricing and contractual agreements
• Provide account analysis, quarterly business reviews, and accurate revenue forecasts
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration

What You Bring

• 5-10+ years of quota-carrying software/hardware technology or channel sales with focus on building a greenfield territory and landing new business; 2+ years selling technical solutions or products to the Public Sector (SLED, Local Government, Municipalities) is a plus
• Proven track record of success in a sales-driven organization selling a highly complex technical solution (with the awards and references to prove it) 
• Willingness to have a strong field presence multiple days per week; Must live in territory & willingness to travel up to 50% 
• Possess a hunter sales mentality with a strong desire to be successful, and have a proven track record of prospecting, closing new logos, and landing major accounts against incumbents 
• Customer-focused with extensive experience developing customer relationships within SLED accounts. This includes relationships with Government Agencies, Higher Education Institutions, Solutions Partners, and Resellers 
• Experience managing longer, complex sales cycles This includes navigating the complexity of multiple buying stakeholders and the nuances of government and education buying 
• Experience collaborating with an internal channel partner team to sell through and with channel partners is a plus
• Relevant software or hardware industry experience in any of the following domains; security software or hardware, computer networking and “how the internet works”, subscription, SaaS, or Cloud software is a plus
• Strong knowledge and execution of MEDDIC is highly preferred
• Self-motivated, tenacious, confident, with a willingness to engage in prospecting to maintain individual funnels as expected 
• Intellectually curious High IQ, EQ and self-awareness
• Excellent communication skills (verbal and written) with peers, customers, and partners
• Thrive working in a fast paced dynamic environment with a strong sense of urgency
• BS/BA degree strongly preferred

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

About the Role

What You'll Do

• Develop and implement a comprehensive territory plan
• Manage the entire sales process to ensure delivery against key performance metrics and quota, with a strong emphasis on generating net new business sales. This includes prospecting and outreach, providing product demos and trials, and engaging in strategic negotiations with customers and channel partners
• Meet or exceed individual targets and contribute to the overall team and company success. This includes proactively penetrating greenfield accounts and achieving a quarterly quota of at least 2-3 qualified net new logos
• Initiate and manage expansion discussions to drive customer retention. This includes identifying customers’ goals and requirements, including budgetary constraints and key decision makers
• Devise a comprehensive customer acquisition strategy and partner with Verkada’s channel partner sales organization to establish channel partner initiatives that result in a minimum of 5 deal registrations each quarter
• Drive business growth and enhance market presence, and help enterprise organizations modernize their physical security solutions through a combination of customer engagements, marketing campaigns, executive briefings, industry conferences, events, and physical security market knowledge/intelligence
• Gain an in-depth and detailed understanding of Verkada’s business and products, as well as the physical security market to confidently sell to C-level executives within Enterprise organizations
• Create effective presentations and proposals; create urgency to drive deal closure, negotiate pricing, and contractual agreements
• Provide account analysis, conduct quarterly business reviews, and generate accurate revenue forecasts
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements, and team collaboration. 

What You Bring

• 5-10+ years quota carrying B2B software/hardware technology sales with a focus on building a greenfield territory and landing new business within an Enterprise organization; 3+ years Enterprise sales is highly preferred
• Proven track record of success in a sales-driven organization selling a highly complex technical solution (with the awards and references to prove it)
• Possess a hunter sales mentality with a strong desire to be successful, and have a proven track record of prospecting, closing new logos, and landing major accounts against incumbents
• Willingness to have a strong field presence multiple days per week; Must live in the territory & be willing to travel up to 50%
• A demonstrable track record of success managing longer, complex sales cycles and engaging with all levels from end users to business champions to C-level executives (Experience selling to CIO/CTO/CISO/CFO leaders at Fortune 1000 companies is highly preferred)
• Experience collaborating with internal and external channel partner teams to sell through and with channel partners is a plus
• Proven experience running a process-driven sales cycle 
• Relevant software or hardware industry experience in any of the following domains; security software, physical security, or hardware, computer networking and “how the internet works”, subscription, SaaS, or Cloud software is a plus
• Strong knowledge and execution of MEDDIC is highly preferred
• Self-motivated, tenacious, confident, with a willingness to engage in prospecting to maintain individual funnels as expected
• Intellectually curious High IQ, EQ, and self-awareness
• Excellent communication skills (verbal and written) with peers, customers, and partners
• Thrive working in a fast- paced, dynamic environment with a strong sense of urgency
• BS/BA degree strongly preferred
• Must live within Illinois or Wisconsin

Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and well-being of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan, and 80% for family premiums under all plans
• Nationwide medical, vision, and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax-saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO, and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

About the Role

What You'll Do

• Develop and implement a comprehensive territory plan
• Manage the entire sales process to ensure delivery against key performance metrics and quota, with a strong emphasis on generating net new business sales. This includes prospecting and outreach, providing product demos and trials, and engaging in strategic negotiations with customers and channel partners
• Meet or exceed individual targets and contribute to the overall team and company success. This includes proactively penetrating greenfield accounts and achieving a quarterly quota of at least 2-3 qualified net new logos
• Initiate and manage expansion discussions to drive customer retention. This includes identifying customers’ goals and requirements, including budgetary constraints and key decision makers
• Devise a comprehensive customer acquisition strategy and partner with Verkada’s channel partner sales organization to establish channel partner initiatives that result in a minimum of 5 deal registrations each quarter
• Drive business growth and enhance market presence, and help enterprise organizations modernize their physical security solutions through a combination of customer engagements, marketing campaigns, executive briefings, industry conferences, events, and physical security market knowledge/intelligence
• Gain an in-depth and detailed understanding of Verkada’s business and products, as well as the physical security market to confidently sell to C-level executives within Enterprise organizations
• Create effective presentations and proposals; create urgency to drive deal closure, negotiate pricing, and contractual agreements
• Provide account analysis, conduct quarterly business reviews, and generate accurate revenue forecasts
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements, and team collaboration. 

What You Bring

• 5-10+ years quota carrying B2B software/hardware technology sales with a focus on building a greenfield territory and landing new business within an Enterprise organization; 3+ years Enterprise sales is highly preferred
• Proven track record of success in a sales-driven organization selling a highly complex technical solution (with the awards and references to prove it)
• Possess a hunter sales mentality with a strong desire to be successful, and have a proven track record of prospecting, closing new logos, and landing major accounts against incumbents
• Willingness to have a strong field presence multiple days per week; Must live in the territory & be willing to travel up to 50%
• A demonstrable track record of success managing longer, complex sales cycles and engaging with all levels from end users to business champions to C-level executives (Experience selling to CIO/CTO/CISO/CFO leaders at Fortune 1000 companies is highly preferred)
• Experience collaborating with internal and external channel partner teams to sell through and with channel partners is a plus
• Proven experience running a process-driven sales cycle 
• Relevant software or hardware industry experience in any of the following domains; security software, physical security, or hardware, computer networking and “how the internet works”, subscription, SaaS, or Cloud software is a plus
• Strong knowledge and execution of MEDDIC is highly preferred
• Self-motivated, tenacious, confident, with a willingness to engage in prospecting to maintain individual funnels as expected
• Intellectually curious High IQ, EQ, and self-awareness
• Excellent communication skills (verbal and written) with peers, customers, and partners
• Thrive working in a fast- paced, dynamic environment with a strong sense of urgency
• BS/BA degree strongly preferred
• Must live within Illinois or Wisconsin

Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and well-being of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan, and 80% for family premiums under all plans
• Nationwide medical, vision, and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax-saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO, and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

The primary function of a successful Sales Development Representative is centered around inbound and outbound interactions with new or existing fans of Cision through a variety of avenues. The goals of a Sales Development Representative are to identify where the fan is within their Cision journey and book a qualified appointment for Account Executives.

What You'll Do 

• Scheduling quality demos for sales team by identifying, researching, and contacting potential customers and ensure those demos occur.
• Hitting or exceeding a monthly quota and acting as the first point of contact for potential clients while executing marketing and sales tactics.
• Making 60+ outbound cold calls and customized emails per day using sales enablement tools
• Prospecting quality contacts and accounts that are a best fit for using the Cision platform, while partnering with sales representatives to ensure that opportunities are moving forward
• Collecting market data before and during customer outreach to understand prospective customer needs and effectively communicate those needs to the sales team
• Become an expert with the Cision products and services, buyer types and the tools necessary to be successful: Salesforce CRM, New Voice Media, Microsoft Outlook, LinkedIn, etc.
• Begin to expand your knowledge of Cision’s broader Sales methodology and sales cycle

What You'll Bring 

• An individual with a passion to start / grow a career within Sales.
• Relentless and always wanting to learn
• Received a 4-year degree from an Accredited College.
• An interest in moving to a consultative Sales position within a software company.
• You will have an innate hunger, self-motivation, and work ethic.
• Be confident running high-volume pipelines in dynamic, quick-moving and rapidly changing environments.
• Positivity and desire to uplift and share knowledge with your TEAM.

What We Offer

• Medical, Dental & Vision Insurance
• 401k Retirement Plan
• Flex Time Off
• Health Savings Account
• Global Wellness Days

The Okta Security team’s mission is to strengthen Okta’s position as the leading Identity-as-a-Service solution by identifying and resolving risks to the employees, product, and most importantly, our customers. 

The Security Trust & Culture team works to enhance customer trust in Okta’s identity services . We serve as a strategic resource working closely with Okta’s go-to-market teams. The Customer Assurance team is the central hub for security information, providing comprehensive guidance and resources to Okta customers so they can effectively manage their risk. 

As a Staff level analyst of Customer Assurance, you will support prioritizing and efficiently responding to questions about our security program and other due diligence related requests. You will act as a critical bridge between our customers and our internal engineering teams, ensuring Okta’s security posture is communicated effectively.Tasks will include training local Sales teams, managing complex escalations in the regional market, and driving technological changes to help Customer Assurance scale its efforts globally.

This position requires a unique combination of skills including an ability to coordinate the analysis of technical issues, to communicate clearly about security-relevant topics with both internal and external customers, to collaborate with internal business units to ensure execution of time-sensitive projects, and to present to upper management or the broader organization as required.  The ideal candidate will have experience with SaaS cloud security risk assessment and a solid understanding of the core principles of identity management. If you want to make a difference in the security program of a global cloud provider, we want you on board. 

Job Duties and Responsibilities: 

• Serve as the critical bridge between Okta’s customers and internal Engineering/Product Security teams. You must be able to unpack complex customer security concerns, hold in-depth technical discussions with internal engineering to align on solutions, and translate Okta’s security architecture back to the customer to resolve high-stakes inquiries.
• Take end-to-end ownership of highly technical security questionnaires and due-diligence requests, Partner seamlessly with internal subject matter experts—including our specialized Federal/FedRAMP teams—to ensure accurate, timely, and high-quality responses for highly regulated customers.
• Drive technological changes within Customer Assurance by identifying and implementing AI and automation strategies to streamline workflows, scale global efforts, and reduce response times.
• Train and empower regional Go-To-Market and Sales teams on standard engagement protocols, ensuring they can leverage Customer Assurance resources smoothly to accelerate deals.
• Collaborate with the Security Trust & Culture team and Regional CSOs to develop, publish, and maintain forward-facing security collateral, FAQs, and field communications.
• Work within a global team, participating or leading global handoffs between American timezones and European or Asian, when required for large security or industry events. 

Requirements:

• Bachelor’s degree in Computer Science or Management Information Systems, or equivalent work experience  in technology or information security fields
• Minimum 3 years information security, project management, or related experience
• A strong, fundamental understanding of core Security principles, architectures, and operations.
• Understanding of IT and cloud methodologies, information security, privacy, identity management, risk assessments and IT regulation and compliance standards 
• Strong oral, written, and presentation skills
• Strong written and verbal communication skills, with a proven ability to distill complex technical concepts into clear, concise responses for both technical customers and internal executive stakeholders.
  
  

Helpful Certifications / Skills:

• Okta Certified Professional/Administrator
• Certificate of Cloud Security Knowledge (CCSK) and/or Certificate of Cloud Auditing Knowledge (CCAK)
• Certified Information Security Auditor (CISA)
• Experience with generative AI tools or process automation platforms is a strong plus.
• Familiarity with Federal or highly regulated compliance frameworks (e.g., FedRAMP, StateRAMP, NIST 800-53, or DoD IL4/IL5)

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The Work

Ripple Treasury is a high-growth, $100M ARR SaaS business delivering mission-critical solutions for the Office of the CFO. Our adaptable, native digital platform serves the world’s most demanding finance organisations — enabling CFOs, Controllers, and Treasury teams to operate with greater speed, accuracy, and confidence; the “Clarity to Act”.

Our customers are large and enterprise-scale organisations, and we serve them through a fundamentally high-touch, relationship-driven model. We operate globally with significant presence across North America (US & Canada), Europe (London, Dublin, and Geneva), and Asia-Pacific (Singapore and Sydney). We are on a clear trajectory toward category leadership and are investing decisively in our customer experience and go-to-market capabilities to get there.

As Head of Customer Success, you will own the full post-implementation customer experience — from go live through to deep adoption and long-term advocacy — for a global, enterprise customer base where relationships are complex, stakes are high, and expectations are demanding. This is a seat on the Leadership Team and a pivotal role in driving how we retain, grow, and scale with our customers.

Your primary commercial mandate is the protection and growth of recurring revenue through disciplined retention management, pricing stewardship, and a deep commitment to driving product adoption. Where customers are getting maximum value from the platform, expansion naturally follows — and you will build the adoption engine that makes this a repeatable, measurable reality.

You will lead Customer Success, Support, and Customer Education, building the systems, talent, and AI-powered tooling required to deliver measurable, repeatable value at scale. You will be the voice of the customer in the leadership team, a trusted commercial partner to Sales, and the leader who sets the standard for what great customer experience looks like in enterprise FinTech.

Central to this role is the ownership of Ripple Treasury’s Customer Reference Programme. In enterprise software sales, references are not a courtesy — they are a commercial weapon. A well-prepared, enthusiastic reference from a peer CFO can accelerate a deal and eliminate competitive risk; a poor or unprepared one can destroy months of sales effort. Building a deep, diverse, and actively managed panel of reference customers is therefore a strategic priority for the business, and this role owns it end to end. The programme begins at implementation — identifying and nurturing potential advocates from the moment a customer goes live — and evolves throughout the customer lifetime into formal references, case studies, executive peer relationships, and public advocacy. Done well, the reference programme becomes one of Ripple Treasury’s most powerful go-to-market assets.

What you’ll do

Revenue Retention & Pricing Stewardship

• Own gross revenue retention (GRR) as the primary commercial accountability of the role — building the operational rigour, early-warning systems, and executive relationship depth to protect and grow the recurring revenue base.
• Lead the annual and in-cycle renewal process for enterprise accounts, ensuring renewals are managed proactively, professionally, and with a clear commercial strategy that reflects the value delivered.
• Act as a key voice in pricing decisions — partnering with Finance, Product, and Sales leadership to ensure price positioning is grounded in demonstrated customer value, market context, and long-term retention dynamics.
• Develop and manage a tiered account coverage model that matches resource intensity to account risk, strategic importance, and growth potential across the global portfolio.
• Maintain a real-time view of customer health, renewal risk, and commercial exposure across all regions, and report this clearly and confidently to the leadership.

Product Adoption & Customer Value Realisation

• Define and own the adoption framework for the business — including feature activation milestones, user engagement benchmarks, and outcome-based success metrics aligned to CFO priorities.
• Build structured Customer Success programmes — health check cadences, QBRs, and executive business reviews — that create a continuous conversation around value delivery and adoption progress.
• Partner with Product to ensure the platform is intuitive, well-documented, and supported by in-app guidance, self-serve resources, and AI-assisted help that reduces friction and accelerates time-to-value.
• Develop a Customer Education capability — including digital learning pathways, and power-user programmes — that embeds deep product knowledge within customer organisations.
• Use adoption data to generate account-level intelligence that Sales can act on: identifying expansion-ready customers, surfacing whitespace opportunities, and flagging where new use cases are gaining traction.
• Work closely with Sales and Marketing on the customer-led growth motion — ensuring CS insight feeds pipeline generation, case studies, and customer referral programmes.

Customer Support & Service Excellence

• Oversee the global Customer Support organisation, ensuring consistent, high-quality service delivery across all geographies and time zones (US, Canada, UK, Ireland, Switzerland, Singapore, and Australia).
• Set and hold the team accountable to SLA commitments and customer satisfaction benchmarks — including CSAT, NPS, and time-to-resolution — that reflect the high standards our enterprise customers expect.
• Drive a shift toward intelligent, AI-augmented support — deploying deflection tools, predictive issue detection, and AI-assisted case resolution that reduce effort for customers and free the team to focus on complex, high-value interactions.
• Ensure Support is positioned as a proactive function, not just a reactive one — flagging adoption gaps, product friction, and at-risk signals to CS and Product in real time.

AI-Powered Tooling & Operating Model

• Define and own the AI and technology roadmap for the Customer organisation — selecting, deploying, and continuously improving the tools that underpin CS, Support, and Education workflows.
• Champion the use of AI-driven customer health scoring that synthesises product usage data, support ticket patterns, engagement signals, and sentiment to provide a predictive, real-time view of each account.
• Deploy AI-assisted tooling for CSMs and Support teams — including intelligent playbook recommendations, automated at-risk alerts, AI-drafted customer communications, and summarisation of account history — to increase capacity and consistency.
• Use AI to scale the Quality Business Review process: automating data preparation, surfacing the most relevant insights per account, and enabling CSMs to spend more time on strategic conversation and less on slide preparation.
• Leverage AI-powered self-serve and in-product guidance to accelerate adoption journeys — reducing dependency on human-led intervention for common tasks and feature discovery.
• Build a culture of experimentation within the team — regularly testing new AI tools, measuring their impact on key metrics, and scaling what works across the global CS organisation.
• Partner with the Chief Technology Officer and Chief Product Officer to ensure the AI tooling strategy for the Customer team is aligned with the broader platform and data architecture.

Customer References & Advocacy

• Build and own a structured Customer Reference Programme that begins at implementation — identifying and nurturing potential reference customers from go-live, before they are ever needed by Sales, so that relationships are warm, stories are authentic, and references are given willingly rather than reluctantly.
• Partner with the implementation and onboarding teams to embed reference-readiness into the customer journey from day one — setting expectations with new customers early, capturing initial success stories at go-live, and progressively building the relationship depth required for credible, high-quality references as the account matures.
• Maintain a live, actively managed reference panel — segmented by industry, geography, use case, and customer size — that gives Sales the right reference for the right prospect at the right moment in every deal cycle. A generic reference is rarely as powerful as a matched one.
• Protect reference customers with the same rigour as pipeline — monitoring their health, acting quickly when sentiment shifts, managing reference fatigue by rotating requests thoughtfully, and ensuring that every reference commitment is properly briefed, prepared, and followed up with appropriate recognition.
• Work closely with Sales leadership to understand the deals where references are material to close — and escalate rapidly when a reference risk is identified. A single poor or unprepared reference in a competitive enterprise deal can be decisive; this function must be treated as a commercial priority, not an administrative one.
• Expand advocacy beyond individual reference calls — building a programme that includes executive peer networks, customer advisory boards, co-authored thought leadership, conference speaking opportunities, and case studies that give willing customers meaningful ways to advocate publicly for Ripple Treasury in the CFO community.
• Track reference programme health as a formal metric — including the size and quality of the active reference panel, reference request fulfilment rates, and the contribution of references and advocacy to Sales win rates — and report this to leadership alongside the core retention and adoption scorecard.

Voice of Customer & Cross-Functional Partnership

• Serve as the definitive internal champion for the customer, synthesising feedback, usage trends, and renewal signals into actionable insight for Product, Engineering, Marketing, and leadership.
• Establish robust VoC programmes — including NPS, QBRs, advisory councils, and win/loss analysis — that create a closed feedback loop from the frontline to the product roadmap and commercial strategy.
• Partner closely with the Head of Sales to align on the commercial handoff from post-sale to Sales, ensuring expansion opportunities identified through adoption data are translated into qualified pipeline.
• Represent the customer perspective in all leadership discussions.

Team Leadership & Organisational Development

• Build, lead, and inspire a globally distributed customer-facing organisation across Customer Success and Support, with a culture that is accountable, data-driven, and genuinely customer-obsessed.
• Develop a high-performance environment with clear career paths, coaching frameworks, and recognition programmes that attract and retain top talent across the US, Canada, UK, Ireland, Switzerland, Singapore, and Australia.
• Drive AI literacy and adoption within the team — ensuring every CSM and Support professional is equipped and expected to use AI tools as a core part of their daily workflow, not an optional add-on.
• Build the operational infrastructure — playbooks, KPI frameworks, health scoring, CS platforms, and reporting cadences — that makes the team scalable without losing the quality and personalisation that enterprise customers expect.

What you’ll bring

Essential Experience

• 10+ years of progressive experience in customer-facing leadership roles within B2B enterprise SaaS, with at least 3–5 years at the top table with clear ownership of post-sale revenue and retention.
• Demonstrated track record of achieving and defending strong GRR metrics at scale — ideally in a $50M–$200M ARR SaaS business — with experience navigating complex enterprise renewal negotiations.
• Proven experience building and scaling product adoption programmes that create a measurable link between feature engagement and commercial outcomes.
• Deep experience partnering with Sales on customer-led growth motions — turning CS insight into pipeline and customer advocacy into revenue.
• Hands-on experience deploying AI and automation tools within a CS or Support organisation — including customer health platforms, AI-assisted workflows, and self-serve/deflection tools.
• Experience serving customers in the Office of the CFO, financial technology, ERP, FP&A, treasury, or GRC verticals is highly desirable — the ability to converse credibly with CFOs and finance leaders is essential.
• Proven ability to manage high-touch relationships with enterprise or Fortune 500 customers, including executive sponsorship at C-Suite level across multiple geographies.
• Track record of building globally distributed teams that operate cohesively across time zones, cultures, and regulatory environments.

Leadership Attributes

• Customer obsessed — you hold a deeply held belief that customer outcomes and business outcomes are inseparable, and you bring this perspective to every internal decision.
• Commercially grounded — you understand that retention, pricing, and adoption are interconnected levers, and you manage them with precision and strategic intent.
• AI-forward — you are genuinely enthusiastic about the potential of AI to change how customer organisations operate, and you have the credibility and hands-on experience to lead this transformation.
• Data-driven — you operate from insight, not instinct alone; you are comfortable with health scoring models, cohort analysis, adoption funnels, and leading vs lagging indicators.
• Executive presence — you are credible, compelling, and confident in front of enterprise customer executives.
• Builder’s mindset — you are energised by the opportunity to create structure, process, and capability in a business that is still scaling, and you know the difference between building for now and building for scale.
• Collaborative and Sales-aligned — you see CS and Sales as one commercial team with different roles, and you invest in making the partnership between them a genuine competitive advantage.

Preferred Background

• Experience in financial technology, ERP, FP&A, treasury, or GRC SaaS solutions.
• Previous exposure to private equity or venture-backed high-growth environments.
• Familiarity with market leading CS and CRM platforms.
• Working knowledge of AI tools relevant to CS operations: LLM-based summarisation, predictive health scoring, AI-assisted communication, and in-product guidance platforms.
• Multilingual capability or deep experience leading teams across English, Spanish, French, and German-speaking markets.

This position is remote Chicago based.

We are seeking a data sales professional to join our team. In this role, you will drive revenue and data license bookings for our audience, measurement and analytics solutions within agency, publisher and advertiser prospects.

The Sales Account Executive is a results-focused, motivated sales professional who will identify and bring to closure direct sales engagements, upgrade and expand existing accounts, and work closely with regional partners. They will develop and implement a comprehensive strategy that maximizes opportunities for Precisely PlaceIQ products and services. As Precisely’s growth and success is based on our customer’s success, a passion for owning and driving the complete customer lifecycle is critical.

What you will do: 

• Learn and understand Precisely products and services, and the Precisely approved sales methodology.
• Develop an understanding of key industry trends, market opportunities, and common pain points in your territory.
• Drive demand and usage of PlaceIQ Precisely’s Programmatic Audience and Measurement data amongst Agencies and Advertisers
• Develop and execute business plans to generate pipeline and revenue within assigned territory.
• Build strong client relationships and leverage that network to expand into new accounts or buying centers.
• Collaborate with Precisely’s Marketing, Sales Engineering, Services teams and more to generate customer demand and compelling business propositions based on Precisely’s solutions.
• Leverage internal resources and the broader Precisely ecosystem - channel partners, distributors, and technology partners - to extend your reach and impact within your territory.
• Prioritize customer value and experience throughout the customer lifecycle.
• Document sales steps and manage your territory forecast utilizing Precisely’s Salesforce CRM.
• Support the VP of Sales in accordance with the region’s strategy and plans.

What we are looking for:

• Bachelor’s degree in business or related field and 3+ years in enterprise software sales (SaaS preferred).
• Equivalent experience will be accepted in place of the educational requirement.
• Strong client engagement and relationship-building skills at all levels.
• Strong negotiation skills and demonstrated success with value- or outcome-based selling.
• Strong analytical, problem solving, and time management skills.
• Working knowledge and selling experience in the Programmatic ad-tech data space.
• High levels of intellectual curiosity and adaptability; you strive to understand your clients’ businesses and collaborate to define innovative solutions.
• Approximately 25% travel is required.

AI Skills/Knowledge:  

• Uses AI tools to research accounts, draft outreach, and experience with AI-assisted CRM hygiene (e.g., Salesforce or Copilot for Sales.

Preferred Requirements

• Data & SaaS software sales experience
• Experience selling into Programmatic Advertising Agencies, Publishers, Ad-Tech companies and Advertisers.
• Experience selling into large Advertising Agencies in Chicago (ie Publicis, WPP, Omnicom, etc)
• Successful selling history within a global company with a broad products / services portfolio.
• Demonstrated experience driving complex sales cycles and customer success within a matrixed selling organization.
• Chicago geographic location is preferred but not required for otherwise highly qualified candidates.

We are committed to fair and equitable compensation practices. The base salary range for this role is $100,000 – $135,000 annually, depending on experience and qualifications.  This base salary does not include commission.

Please note: The top end is reserved for individuals who meet preferred qualifications and bring directly relevant experience. 

Final compensation will be determined based on: Relevant skills and experience, internal equity and budget considerations.   

#LI-CA1

We’re looking for an Account Executive, Enterprise Sales to help us develop and close new business with Hootsuite customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. This role is a full sales cycle role from opportunity creation to close.  You will be responsible for owning your own pipeline and generating outbound opportunities with companies that could benefit from Hootsuite as their social media management partner. This is a remote-first role and is open to applicants located within Canada or the United States where we comply with our legal hiring entities. In this role, you will report to the Manager, Enterprise Sales. 

WHAT YOU’LL DO:

• Successfully acquire new enterprise sized business customers within our landmark industries in order to achieve individual quota targets. You will be required to also prospect and generate your own outbound leads.
• Navigate sales cycles from value creation to negotiation and closing, and present the value of our solutions to prospective senior level customers. Build trust with C-suite and senior executives, leading strategic, high-impact conversations that uncover business priorities, align solutions to executive objectives, and drive long-term partnerships.
• Take ownership of your quarterly target by crafting and executing a strategy in order to identify, generate and develop net new sales pipeline and achieve/exceed quota targets. Accurately forecast sales activity and revenue attainment.  
• Proactively seek out insightful market and industry information in order to effectively develop rapport with enterprise customers. Recommend relevant solutions by offering a unique product mix from the range of Hootsuite products to solve clients business challenges.  Recommend appropriate third party partner solutions to meet customer needs and build a differentiated pitch for our customers.
• Deliver product presentations and demos to potential customers, showcasing a range of solutions that provide maximum benefit to the customer. Complete RFI/ RFP and other supplier technical requirement documents.
• Partner with our pre & post sales teams to navigate roadblocks and objections, ensuring customer success and long term value for the customer.
• Based on regional needs, craft and generate expansion strategies for existing customers; present the value of our solutions to all levels of prospective customers; look for opportunities to adopt additional products and introduce sales team members to additional internal buyers for cross-sell opportunities.
• Partner with Sales Development Representatives to plan approaches to your accounts and work together to build outbound pipelines.
• Manage, track and report sales activities and results through Salesforce, Sales Navigator and 6Sense
• Travel to see prospects and deliver presentations to stakeholders, ability to coordinate these presentations and workshops with leadership support.
• Facilitate a warm handoff to the implementation and customer teams following the close of the initial customer sale to ensure a smooth customer transition and onboarding.
• Perform other related duties as required.

WHAT YOU’LL NEED:

• Considerable relevant B2B sales experience (experience in software considered an asset); proven ability to achieve or exceed assigned quotas. Social listening experience an asset.
• Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling).
• Demonstrated outbound sales experience, including ability to generate pipeline through proactive prospecting, cold outreach, and strategic outbound campaigns.
• Skilled in crafting and executing sales plans for assigned territories or verticals, including building account strategies, identifying new opportunities, and consistently driving top-of-funnel activity to meet and exceed revenue targets.
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers meet their needs.
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
• Perseverance: Pursues everything with energy, drive, and a need to finish—doesn’t give up.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1, #LI-Remote

We’re looking for a Senior Account Executive, Enterprise Sales to help us develop and close new business with larger enterprise customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. This role is a full sales cycle role from opportunity creation to close.  You will be responsible for owning your own pipeline and generating outbound opportunities with companies that could benefit from Hootsuite as their social media management partner. This is a remote-first role and is open to applicants located within Canada or the United States where we comply with our legal hiring entities. In this role, you will report to the Manager, Enterprise Sales.

WHAT YOU’LL DO:

• Successfully acquire new enterprise customers within our landmark industries in order to achieve and exceed individual quota targets.  Develop and execute an industry-specific account growth strategy in order to identify, generate and develop a net new sales pipeline.
• Take ownership of your quarterly target by crafting and executing a strategy in order to identify, generate and develop net new sales pipeline and achieve/exceed quota targets. Accurately forecast sales activity and revenue attainment.
• Lead longer end to end sales cycles from value creation to negotiation and closing, and present the value of our solutions to senior and C-suite prospective customers. Lead strategic, high-impact conversations that uncover business priorities, align solutions to executive objectives, and drive long-term partnerships. Manage complex, global evaluations and manage stakeholders in different regions and departments.
• Proactively and strategically seek out market information and understand the product-market fit in order to effectively develop rapport with customers.
• As a subject matter expert in Social Media Management and in our customers unique industry, advise and recommend relevant solutions by offering a unique product mix from the range of Hootsuite products to solve clients business challenges.
• Evaluate and complete RFI's/ RFP/s , Security and Privacy agreements and manage the proposal and credit review process.
• Educate and inform our customers on the impact social media has on their corporate strategy. Deliver strategic product presentations, demos and supported trials of our solutions to potential customers and prospects, and identify and build consensus among multiple, cross-functional decision makers and influencers.
• Partner with our pre & post sales teams as well as senior and executive internal stakeholders to remove roadblocks, create opportunity and ensure customer success and long term value for the customer.
• Manage, track and report sales activities through Salesforce, Sales Navigator and 6Sense.
• Based on regional needs, craft and generate expansion strategies for existing customers; present the value of our solutions to all levels of prospective customers; look for opportunities to adopt additional products and introduce sales team members to additional internal buyers for cross-sell opportunities.
• Proactively transition the customer to the customer team following the close of the initial customer sale to ensure a smooth customer transition and onboarding.
• Travel to see prospects and deliver presentations to stakeholders, ability to coordinate these presentations and workshops with leadership support
• Lead by example to your peers and share learnings and insights with team members on deal challenges, objections, and account strategy.
• Perform other related duties as required.

WHAT YOU’LL NEED:

• Senior level B2B sales experience, including 2+ years selling to enterprise customers (experience in software considered an asset); proven ability to achieve or exceed assigned quotas. Social listening experience an asset.
• Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling). Demonstrated strategic mindset towards deals and the ability to convey a big picture vision to the customer.
• Experience crafting sales plans for your vertical/territory and building/executing on your account/territory plans. Outbound experience and track record of success sourcing your own pipeline  is a requirement.
• Proven outbound sales expertise, including ability to generate pipeline through proactive prospecting, cold outreach, and strategic outbound campaigns. Skilled in crafting and executing sales plans for assigned territories or verticals, including building account strategies, identifying new opportunities, and consistently driving top-of-funnel activity to meet and exceed revenue targets.
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers meet their needs.
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
• Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action
• Perseverance: Pursues everything with energy, drive, and a need to finish—doesn’t give up.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1, #LI-Remote

We’re looking for a Senior Customer Success Manager to support high-value customers in the assigned vertical by providing the tools and resources to achieve their business goals on social media. In this role, you’ll build, cultivate, and maintain influential relationships with your customers by leveraging your customer success experience and demonstrating expert-level competency in Hootsuite’s product, industry trends and best practices. You will drive business outcomes for your customers while being accountable for best-in-class user adoption, revenue retention and growth, and customer advocacy, guiding customers through their journey of social maturity. You will consistently and proactively review, refine and re-validate plans to ensure the customer gains full value from the product suite, the partnership, Hootsuite and social media as a channel.

This role is open to remote-applicants in Canada and USA (in Provinces/States where we can hire legally), unless you are near a commuting distance from our Toronto or Vancouver offices. In which case, there would be a hybrid component.

We know you’ve heard this before—a lot of companies are looking for your talent. Here’s why we’re different.

WHAT YOU’LL DO:

• Lead day to day relationship management for a book of business of high-value customers (Fortune 1000 sized businesses); guide customers to success on their social journey with Hootsuite’s Enterprise and partner products.
• Build and maintain influential relationships with customers with highly complex use cases in the assigned vertical(s), from end users through to executive sponsors, ensuring they have a consistent, best-in-class experience in every interaction.
• Cultivate and demonstrate a high level of expertise in Hootsuite's products, social media and your assigned vertical(s) by keeping up with industry trends and best practices. 
• Engage with customers in your assigned vertical(s) in a high-touch, multi-threaded approach, including ensuring successful onboarding, defining Mutual Account Plans with customers, leading success reviews, value workshops, and regular check-ins to drive engagement and ensure Hoosuite is delivering against customer's goals and outcomes according to the success plan.
• Actively monitor account health and adoption throughout the full duration of the customer relationship; provide guidance on how customers can advance their social strategies; intervene with adoption strategies that showcase how customers can enhance their workflows and better use our products; leverage value / industry specific workshops, trends, and social expertise to increase customer’s social maturity.
• Collaborate with Account Manager to develop account strategies and identify qualified leads (CSQL) for account expansion.
• Advocate for product features and improvements as the voice of the customer and works cross-functionally with internal product teams to champion adoption and change.
• Collaborate with Customer Success teammates to meet and exceed quarterly regional targets, while being accountable for individual quarterly metrics including Personal Net Renewal Rate, CSQL, Customer Health, Adoption, and Advocacy.
• Actively participate in internal training, knowledge sharing and collaboration sessions
• Perform other related duties as assigned

WHAT YOU’LL NEED:

• 5-8 years of customer-facing / account management experience, preferably in the technology (SaaS) industry; proven success managing a customer portfolio with a record of successful adoption.
• Solid knowledge of social media and/or social marketing and business use of social media.
• Tech Savvy: Ability to quickly learn new technologies and explain software features and social media concepts to customers in a simple, succinct manner.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs.
• Collaboration and Teamwork: Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs.
• Open Communication: Clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding,
• Priority Setting: Focuses time/energy on the most important issues/opportunities. Clearly understand how to assess the importance of tasks and decisions.
• Commitment to Results: Consistently achieves results, demonstrating high performance, and challenging self and others to deliver results.
• Problem Solving: Uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems.
• Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action.
• Creativity and Innovation: Seeks new and better ways of doing things, generates original and imaginative ideas, products, or solutions.

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

#LI-AA 

We’re seeking a transformational Vice President, Professional Services to serve as a core member of Hootsuite’s Global Customer Leadership Team. This role is not a traditional services delivery role - it is a business-building mandate. Reporting to the Chief Customer Officer, you’ll be accountable for defining the vision, owning the strategy, and scaling Professional Services as a high impact, revenue-generating growth engine.

The VP, Professional Services will own the end-to-end services P&L, architect the long-range vision for how services accelerate IQRR and GRR. As a key member of the Customer Office, this role will serve as a strategic partner in shaping Hootsuite’s go-to-market strategy, influencing product investment priorities, and strengthening Hootsuite’s overall retention model. You will be expected to influence at the board level, represent Hootsuite externally as an industry thought leader, and build the next generation of Professional Services talent and capability.

WHAT YOU’LL DO:

• Define the multi-year services portfolio strategy: modernize  existing offerings, identify whitespace, and build new service lines that expand Hootsuite’s commercial footprint and deepen customer reliance on the Hootsuite platform.
• Establish Professional Services as a measurable revenue growth driver, directly tied to business outcomes, by creating commercial linkages between services investment and ARR expansion, renewal uplift, and NRR improvement.
• Lead initiatives that structurally improve PS margins through automation, AI-assisted delivery, scaled onboarding programs, and partner leverage, while protecting the premium customer experience.
• Drive a metrics-first operating culture: define leading indicators of delivery success and customer health, build dashboards that create real-time visibility, and hold the organization accountable to outcomes.
• Partner with RevOps and Finance to build robust, reliable PS forecasting models and ensure PS performance metrics are aligned with company-level revenue targets, investor reporting, and board narratives.
• As the executive leader accountable for Professional Services strategy, drive the first-year retention, designing services engagement models that accelerate time-to-value while structurally eliminating early churn risk.
• Build predictive churn models and retention frameworks informed by implementation health, adoption signals, and services consumption analytics - and leverage these insights to proactively influence the company-wide retention strategy.
• Establish services attach benchmarks, consumption thresholds, and outcome-based delivery standards that create replicable retention outcomes across segments and geographies.
• Translate services performance data into actionable insights for the ELT, influencing product roadmap decisions, CS motion design, and growth strategy.
• Serve as a strategic partner and peer to Sales, Customer Success, Support, and Product leaders - not merely a cross-functional collaborator, but a co-owner of the post-sale revenue motion.
• Drive services-to-sales alignment by designing pre-sales PS engagement models, enhancing solution design capabilities, and developing commercial packaging that accelerates deal velocity and improves deal quality.
• Champion services innovation, including partner-led models, standardized  service offerings, and AI-enabled execution - to scale PS capacity without proportional headcount growth.
• Represent Hootsuite externally as a professional services thought leader; at industry events, with strategic customers, and with analyst and investor audiences,  elevating Hootsuite’s brand in the services market.
• Define the long term Professional Services talent model, including the skills, structure, and leadership capabilities required to deliver at scale across global markets and customer segments.
• Hire, develop, and retain exceptional PS leaders, cultivating a culture of customer obsession, commercial accountability, continuous learning, and inclusive excellence.
• Drive organizational design decisions that optimize for delivery quality, margin, and scalability, including span of control, specialization models, and geo-based resource allocation.

WHAT YOU’LL NEED:

• 15+ years of progressive leadership experience in technology services, including 10+ years in SaaS with deep expertise in professional services delivery, customer onboarding, and retention strategy.
• Demonstrated success driving IQRR, GRR, and customer health metrics through strategic services design and execution.
• Proven experience leading a services organization, with accountability for revenue, margin, utilization, and investment decisions.
• Expertise in building global service delivery teams at scale, with focus on margin optimization, utilization management, and service innovation.
• Deep experience partnering with Sales and Customer Success teams to align service delivery with commercial outcomes and account strategy.
• Strong operational acumen, with experience owning and optimizing complex project portfolios across multiple geographies and segments. Ability to translate operational data into strategic narrative - for internal ELT audiences, board presentations, and external customer and partner stakeholders.
• Executive presence and influence: proven ability to drive cross-functional alignment, manage senior stakeholders, and act as a key voice in revenue planning.
• High EQ, inclusive leadership mindset, and a track record of building and scaling high-performing, diverse teams.
• Passion for customer value and continuous improvement, balanced with strong business acumen and commercial rigor.
• Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results
• Customer Focus: demonstrates a desire to proactively help and serve internal/external customers to meet their needs
• Resilience & Adaptability: can effectively cope with change, finding ways to advance work and projects
• Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals
• Play to Win: Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work
• Long Range Planning: Identifies key issues and relationships relevant to achieving a long-range goal or vision; Builds an integrated plan for course of action to accomplish this vision
• Enablement: Challenges and supports others to create results but also develop new capabilities. Successfully develops the capacity and capability of team and individuals on the team

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-IA #LI-Hybrid

As a Commercial Account Executive, you will own the full mid-market sales cycle from prospecting and discovery to demonstrations and final negotiations to consistently exceed revenue quotas. You will strategically partner with resellers and channel managers to execute GTM strategies and accelerate new logo acquisition. By developing deep platform expertise and building C-level relationships, you will act as a trusted advisor, prioritizing customer needs to drive long-term success.

What Will You Do?

• Drive revenue growth across your assigned territory through a mix of inbound leads, outbound prospecting, and partner-driven opportunities
• Own the full sales cycle — from discovery to demo to negotiation to close
• Build and expand strong relationships with customers, prospects, and partners
• Collaborate closely with our channel managers and field sales team to create and execute joint go-to-market strategies
• Partner with our world-class reseller ecosystem to accelerate new logo acquisition and grow recurring revenue
• Become a product expert in SentinelOne's cybersecurity platform and stay up to date on the broader market landscape
• Maintain accurate pipeline hygiene and provide reliable forecasts to leadership
• Represent SentinelOne with professionalism, empathy, and insight — always putting the customer first

What skills and experience should you bring?

• 4+ years of success in a high-tech cybersecurity sales role
• A track record of consistently hitting or exceeding quota
• Experience selling to mid-market or commercial accounts
• Ability to navigate complex sales cycles and build trust with C-level decision makers
• Strong collaboration skills and a desire to work cross-functionally with internal teams and partners
• Excellent communication skills — written, verbal, and presentation
• Highly motivated self-starter who thrives in a dynamic, fast-paced environment
• A commitment to doing what’s right for the customer — and your teammates
• Experience working with channel partners or resellers
• Bachelor’s degree or equivalent experience

Why us?

You will be joining a cutting-edge company, where you will tackle extraordinary challenges and work with the very best in the industry.

• Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA
• Unlimited PTO
• Industry-leading gender-neutral parental leave
• Paid Company Holidays
• Paid Sick Time
• Employee stock purchase program
• Disability and life insurance
• Employee assistance program
• Gym membership reimbursement
• Cell phone reimbursement
• Numerous company-sponsored events, including regular happy hours and team-building events

THE ROLE

Everpure is looking for a Territory Account Executive. In this role, you will be selling remotely into a territory in Everpure's Northeast region with a focus on mid-market accounts in Philadelphia.

WHAT YOU'LL DO

• Directly sell through an inside, direct marketing environment to deliver sales targets and consistently achieve quota
• Drive account strategies and coordinate team selling efforts with partners to close business on a quarterly and annual basis
• Develop channel relationships that will bring the sales and technical resources to each opportunity and lead to closed deals
• Prospect into and penetrate new accounts, reaching decision-makers and closing business
• Develop and present proposals to prospective customers with information that demonstrates the ability of the Everpure solution to meet customers’ business objectives and justify the sale
• Manage pipeline with a keen focus on conversion success and delivering an accurate forecast 
• We are primarily an in-office environment and therefore, you will be expected to work from the Chicago office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

• Consistent track record of exceeding quota and driving referenceable business in a B2B technology sales environment 
• Experience working in or understanding sales channel selling models
• A desire to work the bookends of the sale, from prospecting to closing, with a demonstrated achievement in winning net new logos 
• Recognized achievement in building business relationships, solving complex problems for customers, and building a book of business 
• Completion of business value selling (BVS) training or other relevant B2B sales training systems
• A desire to drive change and evangelize new technologies

THE ROLE

Everpure is looking for a Territory Account Executive. In this role, you will be selling remotely into a territory in Everpure's Southeast region with a focus on mid-market accounts in Georgia and Mississippi.

WHAT YOU'LL DO

• Directly sell through an inside, direct marketing environment to deliver sales targets and consistently achieve quota
• Drive account strategies and coordinate team selling efforts with partners to close business on a quarterly and annual basis
• Develop channel relationships that will bring the sales and technical resources to each opportunity and lead to closed deals
• Prospect into and penetrate new accounts, reaching decision-makers and closing business
• Develop and present proposals to prospective customers with information that demonstrates the ability of the Everpure solution to meet customers’ business objectives and justify the sale
• Manage pipeline with a keen focus on conversion success and delivering an accurate forecast 
• We are primarily an in-office environment and therefore, you will be expected to work from the Chicago office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

• Consistent track record of exceeding quota and driving referenceable business in a B2B technology sales environment 
• Experience working in or understanding sales channel selling models
• A desire to work the bookends of the sale, from prospecting to closing, with a demonstrated achievement in winning net new logos 
• Recognized achievement in building business relationships, solving complex problems for customers, and building a book of business 
• Completion of business value selling (BVS) training or other relevant B2B sales training systems
• A desire to drive change and evangelize new technologies

THE ROLE

Everpure is looking to hire a Global Systems Integrator (GSI) Senior Account Executive for Kyndryl and Accenture. This is a senior level Business Development and Sales Leadership role, based in the United States. The GSI business is a key growth engine for Everpure, and this role will work in partnership with Everpure End User Account Teams to identify and drive business to close. 

WHAT YOU'LL DO

• Lead Everpure's North American relationship with Kyndryl and Accenture for strategic sales partnering and field execution. Success will be measured in terms of revenue, pipeline
  creation and downstream sales/partner/support.
• Execute the account strategy set by the Global Account Director to develop a qualified pipeline and drive deals to close. 
• Develop strategies that allow Everpure to capitalize on the emerging trends and strategic direction of the GTM strategies of Kyndryl and Accenture to solve problems for customers.
• Create detailed closure plans while being responsible for field and account stakeholder management and contributing to individual account plan
• Build global cross functional relationships that drive a seamless technology and market execution plan.
• We are primarily an in-office environment and therefore, you will be expected to work from the office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

• Considerable experience as a sales leader who is currently selling into the GSI’s or currently in a sales role within a GSI.
• Direct or Indirect experience working with Hyperscaler or cloud companies including marketplace transactions, cloud migration and understanding of Enterprise Discount Program (EDP) and Microsoft Azure Consumption Commitment (MACC) contractual mechanisms.
• Ability to deliver a regular forecast and Quarterly Business Review (QBR) cadence, working closely with Finance and Sales operations.
• Effective collaboration with multiple cross-functional stakeholders, including sales, alliances, product business units, marketing, legal, operations and other sales stakeholders.
• Availability to travel domestically and internationally, as required.
• Bachelor’s degree required, MBA a plus.

Strategic Account Executive at Unframe 

Location: Chicago, Illinois (Remote)

About Unframe

Unframe is an AI-first startup helping the world’s largest enterprises bring LLM-powered applications to life in days - not months. We combine the speed of a product company with the flexibility of a consultancy, helping customers move from idea to deployed AI systems faster than anyone else in the market.

Backed by Bessemer, Craft, and TLV Partners with $50M in Series A funding, we’re building a fast-growing, revenue-generating company working with Fortune 500 customers globally

About the role:

We’re looking for Strategic AEs to join our team and help drive our go-to-market motion. You’ll play a pivotal role in landing our first major customers, shaping our sales playbook, and partnering directly with the VP of Sales and founder to build a high-performance revenue engine.

What you’ll do:

• Lead complex, multi-stakeholder sales cycles into highly regulated industries (FinServ, Healthcare, Manufacturing, Retail) where our on-premises capabilities provide a competitive advantage.
• Build pipeline from zero in an early-stage environment—identify and win strategic enterprise accounts with no hand-raisers or established playbook.
• Translate complex AI/ML capabilities into compelling business outcomes for C-suite stakeholders, positioning Unframe for companies seeking to “buy vs. build” AI capabilities.
• Architect multi-year expansion strategies and build deep relationships across IT, product, and innovation teams.
• Collaborate directly with the VP of Sales and founders to refine the enterprise strategy and influence the product roadmap

What we are looking for:

• 8+ years enterprise software sales with consistent quota over-achievement at Fortune 500 companies
• Proven track record closing $1M+ ACV deals in early-stage environments
• Experience selling complex technical solutions to CIO organizations
• Background in AI/ML platforms, digital transformation, enterprise data platforms, or management consulting
• Entrepreneurial mindset, you thrive in ambiguity, own outcomes, and build from scratch
• Success in highly regulated industries with complex compliance requirements

Nice to have:

• Regulated industry experience, early-stage success

Why join us?

• Compensation is uncapped with aggressive accelerators. At $1M+ ACV deal sizes, this structure rewards over-performance on meaningful deals.
• Our VP of Sales joined Unframe for three reasons: a founder with a proven exit, tier-one investors, and a product that's genuinely different and defensible. The GTM approach backs that up. Buyers get a free POC, tailored to their actual use case, delivered in days. No data sharing, no upfront cost, no six-month consulting engagement before anyone sees value.
• You'll work directly with the VP of Sales and founders, shape GTM strategy, close the deals that define our market position, and hold equity in a company with real institutional backing and momentum.
• We hire with intention. If you thrive in a performance culture with real backing behind you, you will win here.

Ready to Build the Future?

If this opportunity excites you, apply now!

About the Internship:

Okta’s Technical Account Management Team empowers Okta customers to deliver secure, scalable, and transformative secure identity solutions by acting as a trusted identity coach. The team drives lasting success through elevated technical maturity.

The Okta Technical Account Management (TAM) intern will be involved in stages of the customer’s journey related to the implementation and adoption of Okta’s Identity products. As an intern, you will get hands-on experience in understanding how a Technical Account Manager partners with customers to ensure they achieve their identity goals with Okta and Auth0. The internship will prepare the candidate to be an individual collaborator in a customer-facing role. 

You will have the opportunity to gain experience in the following areas: 

Business:

• Customer’s journey from prospect (not yet customer) to advocate (loyal customer) 
• Customer Success concepts such as recurring revenue, license activation & adoption, and subscription management

Technical: 

• Understand Identity and Access Management, Cybersecurity, Zero Trust, and Least Privilege concepts 
• Opportunity to learn learn Okta's technology portfolio and earn official certifications on Okta's suite of products 

Functional: 

• Proficiency in both business communication (including written and verbal) and communicating technical concepts in a consumable, clear, and concise manner
• Develop presentation skills to external customers and executives 
• Collaborate with cross-functional teams in Okta and orchestrate the action to drive implementation, adoption, and best practices 

What You’ll Get to Do:

• Learn to communicate the alignment of Okta’s products and solutions with customer Identity goals through demonstrations, presentations, and storytelling.
• Observe Technical Account Managers to build knowledge of customer identity goals and use case scenarios, implementation plans and challenges, and IAM best practices to support customer outcomes.
• Support and participate in playbook initiatives and process development. 

Who We are Looking For:

• Currently pursuing a Bachelor's degree (graduating in December 2026 or Spring 2027) in, or has completed coursework in, a Technical field (Computer Science, Information Systems, Math, Statistics, Informatics, Data Science, or related field).
• A passion to serve the customer by learning how to communicate complex ideas and solutions to their business challenges.
• Ability to intern for 12 weeks. 
• Excellent verbal and written communication skills.
• Ability to manage multiple projects simultaneously, perform customer research, generate reports, and analyze data.
• Analytical and problem-solving minded, detail and results-oriented, and a quick learner.
• Willingness to present in front of others and give presentations.
• Passionate for a career in SaaS / Cloud technology that requires technical acumen.

Okta’s Intern Program

As an intern, you’ll do real work that matters. While you’re on board, you’ll work on meaningful projects and have an opportunity to see what working at Okta is all about. You’ll also have the support of your mentor and manager to help you develop new skills. 

Our interns have the opportunity to build a strong community - with their fellow interns, within their teams, and with the broader company. We want you to grow professionally and you’ll do that through participating in events like our Executive Speaker Series and Brown Bags.  And of course, we want you to have fun, too. Our internship program includes exciting opportunities to connect with your cohort beyond the office through classic local outings like Cubs games and the Chicago Architecture Boat Tour.

The Customer First Team

We are a team of Identity and Access Management experts. We help customers, businesses, and organisations maximise their Okta IAM platform investment, providing rapid time-to-value in adoption and usage and promoting scalability and agility. Our team sits within the Customer First area - focused on ensuring the long term success of our customers.  Join our team! We’re building a world where Identity belongs to you.

Role Summary

Reporting to the Manager of Partner Delivery Success, this role will be responsible for leading and developing Okta partners to successfully deliver Okta services to our valued customers.

The Senior Delivery Success Manager (DSM) is responsible for developing partner delivery capability within a defined product domain and regional partner portfolio. This role ensures service delivery partners are prepared to successfully deploy Okta solutions through capability development, go-live validation, and delivery oversight.

Senior DSMs serve as the primary operational leaders, enabling partners to progress through the Service Delivery Partner maturity model and ensuring they deliver high-quality implementations.

This role works cross-functionally with Professional Services, Alliances, Sales, and Enablement teams to scale partner-led delivery while maintaining implementation quality.

Key Responsibilities

• Develop delivery capability across the assigned partner portfolio.
• Guide partners through the Service Delivery Partner maturity model.
• Identify specialization gaps and recommend enablement paths.
• Support partners pursuing product specializations (OWI, Auth0, Workflows, etc.).
• Encourage partner certification and skill development.
• Review and validate partner go-live submissions.
• Classify deployments according to Standard, Advanced, and Strategic complexity levels.
• Ensure deployments meet Okta delivery standards.
• Capture delivery feedback from Professional Services and customers.
• Serve as the delivery advisor for sales teams when identifying partners for deployments.
• Recommend partners based on capability, specialization, and deployment complexity.
• Assist in identifying partners capable of supporting complex customer architectures.

• Track ecosystem capability trends across assigned partners.
• Identify gaps in partner expertise or geographic coverage.
• Provide recommendations for partner enablement and recruitment.
• Partner closely with Professional Services on partner delivery quality feedback and co-delivery planning.
• Partner closely with Alliances to support relationship management and service delivery partner recruitment.
• Drive and track partner adoption to post-sales enablement.

What you’ll bring to the role

• 7+ years of experience in enterprise software delivery, professional services, or partner success roles.
• Experience working with system integrators or service delivery partners.
• Experience supporting enterprise software implementations.
• Strong understanding of identity and access management concepts.
• Familiarity with enterprise SaaS deployment models.
• Understanding of partner ecosystems and implementation services.
• Ability to guide partners through complex technology implementations.
• Strong cross-functional collaboration skills.
• Ability to evaluate partner capabilities and recommend improvement strategies.
• Excellent communication and stakeholder management skills.
• Ability to work with technical teams, sales teams, and executive stakeholders.

And extra credit if you have experience in any of the following!

• Familiar with several programming languages (e.g., .NET, JavaScript, Python, Java).
• Familiar with open-source tools and development practices.
• Familiar with load balancers, reverse proxies, and Web Access Management tech (e.g., F5, Oracle, NGINX).
• Familiar with AI GPTs 

#LI-BF1

#LI-Hybrid

P25026_3399546

The Customer First Team

We are a team of Identity and Access Management experts. We help customers, businesses, and organisations maximise their Okta IAM platform investment, providing rapid time-to-value in adoption and usage and promoting scalability and agility. Our team sits within the Customer First area - focused on ensuring the long term success of our customers.  Join our team! We’re building a world where Identity belongs to you.

Role Summary

Reporting to the Manager of Partner Delivery Success, this role will be responsible for leading and developing Okta partners to successfully deliver Okta services to our valued customers.

The Senior Delivery Success Manager (DSM) is responsible for developing partner delivery capability within a defined product domain and regional partner portfolio. This role ensures service delivery partners are prepared to successfully deploy Okta solutions through capability development, go-live validation, and delivery oversight.

Senior DSMs serve as the primary operational leaders, enabling partners to progress through the Service Delivery Partner maturity model and ensuring they deliver high-quality implementations.

This role works cross-functionally with Professional Services, Alliances, Sales, and Enablement teams to scale partner-led delivery while maintaining implementation quality.

Key Responsibilities

• Develop delivery capability across the assigned partner portfolio.
• Guide partners through the Service Delivery Partner maturity model.
• Identify specialization gaps and recommend enablement paths.
• Support partners pursuing product specializations (OWI, Auth0, Workflows, etc.).
• Encourage partner certification and skill development.
• Review and validate partner go-live submissions.
• Classify deployments according to Standard, Advanced, and Strategic complexity levels.
• Ensure deployments meet Okta delivery standards.
• Capture delivery feedback from Professional Services and customers.
• Serve as the delivery advisor for sales teams when identifying partners for deployments.
• Recommend partners based on capability, specialization, and deployment complexity.
• Assist in identifying partners capable of supporting complex customer architectures.

• Track ecosystem capability trends across assigned partners.
• Identify gaps in partner expertise or geographic coverage.
• Provide recommendations for partner enablement and recruitment.
• Partner closely with Professional Services on partner delivery quality feedback and co-delivery planning.
• Partner closely with Alliances to support relationship management and service delivery partner recruitment.
• Drive and track partner adoption to post-sales enablement.

What you’ll bring to the role

• 7+ years of experience in enterprise software delivery, professional services, or partner success roles.
• Experience working with system integrators or service delivery partners.
• Experience supporting enterprise software implementations.
• Strong understanding of identity and access management concepts.
• Familiarity with enterprise SaaS deployment models.
• Understanding of partner ecosystems and implementation services.
• Ability to guide partners through complex technology implementations.
• Strong cross-functional collaboration skills.
• Ability to evaluate partner capabilities and recommend improvement strategies.
• Excellent communication and stakeholder management skills.
• Ability to work with technical teams, sales teams, and executive stakeholders.

And extra credit if you have experience in any of the following!

• Familiar with several programming languages (e.g., .NET, JavaScript, Python, Java).
• Familiar with open-source tools and development practices.
• Familiar with load balancers, reverse proxies, and Web Access Management tech (e.g., F5, Oracle, NGINX).
• Familiar with AI GPTs 

#LI-BF1

#LI-Hybrid

P25025

The Technology, Data, and Intelligence team

Okta is the leading independent identity provider, and our Technology, Data, and Intelligence (TDI) team is the engine behind it. As we pivot to an AI-first enterprise, we are seeking a Senior Director of Sales & Revenue. This high-impact leader will transform our Go-To-Market systems by embedding AI, automation, and product-led execution across the customer lifecycle to fuel Okta's next phase of growth.

The Senior Director of Sales & Revenue opportunity 

The Senior Director of Sales & Revenue within the TDI organization will own the end-to-end technology strategy and execution across Okta's full Sales & Revenue ecosystem — including Field Sales, Sales Ops, Renewals, Revenue Operations, Pricing & Packaging, Commissions, Partners & Alliances, and Buying Programs. This leader will drive a step-change in productivity and decision-making by building intelligent, AI-powered systems that simplify workflows, unlock data-driven insights, and enable scalable growth.

What you'll be doing

• AI-Driven GTM Transformation: Lead the shift to an AI-first GTM model by embedding intelligence across forecasting, pipeline management, pricing, renewals, and partner motions.
• Sales & Revenue Systems Strategy: Define and execute a modern, scalable systems roadmap across Salesforce, CPQ, Clari, partner ecosystems, and data platforms.
• Revenue Lifecycle & Process Excellence: Own and optimize the full revenue lifecycle (lead → opportunity → deal → renewal → expansion), ensuring alignment across pricing, quoting, forecasting, and commissions.
• Pricing, Commissions & Revenue Operations: Drive accuracy, transparency, and scalability across pricing, packaging, and commissions through system and process innovation.
• Partner & Digital Buying Ecosystems: Build next-generation partner and digital buying capabilities, enabling co-sell, self-serve, and data-driven GTM motions.
• Product-Led Operating Model: Champion a product-driven approach where business needs are inputs and teams deliver iterative, outcome-based solutions.
• Data & Decision Intelligence: Establish a unified data foundation and enable AI-powered insights for forecasting, pipeline health, and revenue planning.
• Team Leadership: Build and lead a high-performing team of product managers, engineers, and architects with a culture of innovation and accountability.

What you'll bring

• Visionary Leadership: 18+ years leading global Sales, Revenue Operations, or Business Technology functions within high-growth SaaS or enterprise technology environments.
• Transformation Catalyst: Proven architect of large-scale digital transformations, pioneering the integration of AI and automation to redefine GTM motions.
• Domain Expertise: Deep mastery of the enterprise ecosystem (Salesforce, CPQ, Clari) and the data/integration architectures required to connect partner ecosystems with internal revenue engines.
• Commercial Acumen: Sophisticated understanding of the modern revenue lifecycle, including complex enterprise sales cycles, renewal optimization, value-based pricing, and partner-led scale.
• AI-First Execution: Demonstrated success delivering quantifiable business value through strategic deployment of AI (e.g., accelerated revenue velocity, productivity gains).
• Product & Systems Mindset: A "product-led" approach to internal systems, prioritizing scalable architecture, elegant user experiences, and robust systems thinking.
• Executive Influence: Exceptional presence and "bilingual" communication skills—bridging technical complexity and boardroom strategy to align C-suite stakeholders.
• Academic Foundation: Bachelor's degree required; MBA or equivalent advanced leadership degree highly preferred.

#LI-MC1

#LI-Hybrid

#P5096_3426972

Global Presales team

The Global Presales organization at Okta brings together a diverse group of experts, including Solutions Engineers, the Office of the Field CTO, Alliances, Architects, and more, who combine deep technical expertise with strategic business insight. This team serves as trusted advisors to a wide range of customers and partners, helping them unlock the full potential of Okta’s Identity Platform. By asking insightful questions, understanding complex challenges, and delivering tailored solutions, we empower organizations to address their unique identity needs. Empathy, collaboration, and a relentless focus on customer success drive our work and set us apart.

Identity Senior Solution Specialist -Endpoint & Identity Security

As an Senior Solution Specialist, you will be part of the presales team that delivers sales presentations and product demonstrations to educate customers on the best ways to implement Okta identity and access management solutions. You will report to the Senior Manager in the OFCTO organization. 

What you’ll be doing 

1. Strategic Customer Engagement:
• Support strategic customer conversations aligning with technical and engineering leaders and stakeholders.
• Deliver on emerging trends, industry best practices, and identity-driven digital transformation.
• Assist in preparing executive-level messaging and participate in strategic discussions to align Okta’s solutions with customer business outcomes.
• Develop customer-centric points of view that translate Okta’s solutions to customer problems.
• Lead technical discovery sessions with security and infrastructure leaders to uncover challenges related to endpoint security, passwordless adoption, and identity threat vectors.
• Deliver compelling, customized demonstrations and architectural sessions focused on Okta Device Access (including Okta FastPass, Desktop MFA) and our Identity Threat Protection capabilities.
• Design and execute outcome-focused Proof of Concepts (POCs) that prove Okta’s value in preventing account takeovers and securing access from any device.
• Maintain a broad and deep technical understanding of the Okta identity product lines and the underlying technologies and protocols
• Craft engaging solution content to position Okta’s value across multiple business units, including software engineering, operations, product management, and business stakeholders
2. Technical Leadership:
• Provide strategic and technical guidance to Solutions Engineering teams across both the Okta and Auth0 identity platforms.
• Collaborate with the Global Office of Field CTO office team to deliver actionable insights from the field, validate customer needs, and identify recurring trends for the Okta Product & Engineering teams.
• Deliver impactful keynote presentations, webinars, and technical sessions at industry and customer events.
3. Field Enablement and Collaboration:
• Contribute to frameworks, tools, and content to support Solutions Engineering teams in executing effectively.
• Partner with sales leadership to identify and address critical business opportunities and challenges.
• Drive cross-functional collaboration to ensure seamless execution of global initiatives.
• Innovate in tools and techniques to drive excellence and momentum
• Partner with Enablement and Field CTO teams to drive regional events and align product messaging for regional GTM and SE teams.
4. Market Influence:
• Represent Okta as a thought leader in the identity and security space.
• Influence industry standards and participate in relevant technical advisory boards.
5. Innovation and Strategy:
• Partner closely with OFCTO teams as an advocate for customer-driven innovation, market trends, and GTM insights to provide input to influence product teams.
• Support, derive, and champion strategic initiatives that enhance Okta’s differentiation and business impact.

Position Requirements:

Identity & Directory Services Mastery

• Deep Infrastructure Knowledge: Expert-level understanding of Active Directory (AD) and Azure AD (Entra ID) or similar, including Group Policy Objects (GPOs), Kerberos, and OIDC/SAML protocols.
• Multi-IdP Ecosystems: Proficiency in managing and securing diverse Identity Providers (IdPs) like Okta, Ping Identity, and Google Workspace.
• Hybrid Identity: Experience managing the complexities of identity synchronization between on-premises environments and the cloud.

Device Identity & Access Management Mastery

• Passwordless Expertise: Deep, hands-on knowledge of FIDO2/WebAuthn, Passkeys, and implementing passwordless authentication strategies using solutions like Okta FastPass.
• Endpoint & Device Context: Strong understanding of Desktop MFA, device registration, and leveraging device posture signals from MDM/UEM (e.g., Jamf, Intune, Workspace ONE) and EDR (e.g., CrowdStrike) platforms to enforce risk-based access policies.
• PKI & Certificate Management: Familiarity with certificate-based authentication and its role in establishing device trust.
• Identity Threat Detection & Response (ITDR)
• Threat Landscape Knowledge: A thorough understanding of modern identity attack vectors, including phishing, token theft, MFA bypass techniques, and lateral movement.
• Behavioral Analysis: Experience with User and Entity Behavior Analytics (UEBA) and the ability to interpret threat signals to detect and respond to suspicious activity.
• Security Ecosystem Integration: Proficiency in designing solutions that integrate identity platforms with SIEM (e.g., Splunk, Sentinel) and SOAR tools for automated threat response.

• Strong communication and presentation skills, with experience contributing to technical events.
• Travel expectation: up to 40% for customer meetings, industry events, and internal off-sites.
• This is a remote position.

And extra credit if you have experience in any of the following! 

• Hands-on experience with Okta's Threat Protection suite (e.g., suspicious activity reporting, risk-based authentication).
• Experience with other ITDR vendors or device access solutions.

• Certified Identity Professional (CIDPRO), CISSP, CCSP, or CISM.
• Scripting or automation skills (e.g., Python, PowerShell) for security integrations.

#LI-Remote

SSP4CM

P212832

The Solutions Engineering Team - *This is a customer facing sales role. You must be in the USA. You will be required to travel at least 25% and attend an in person onboarding session.*

The Global Presales organization at Okta brings together a diverse group of experts, including Solutions Engineers, the Office of the Field CTO, Alliances, Architects, and more, who combine deep technical expertise with strategic business insight. This team serves as trusted advisors to a wide range of customers and partners, helping them unlock the full potential of Okta’s Identity Platform. By asking insightful questions, understanding complex challenges, and delivering tailored solutions, we empower organizations to address their unique identity needs. Empathy, collaboration, and a relentless focus on customer success drive our work and set us apart.

The Senior Identity Specialist Opportunity

Reporting to the Senior Manager, Solutions Engineering, as a Senior Identity Specialist, you will be part of the presales team that delivers sales presentations and product demonstrations.  You will educate customers on the best ways to implement Okta customer identity and access management solutions. 

What you’ll be doing: 

Strategic Customer Engagement:

• • Support strategic customer conversations aligning with technical and engineering leaders and stakeholders.
  • Deliver on emerging trends, industry best practices, and identity-driven digital transformation.
  • Assist in preparing executive-level messaging and participate in strategic discussions to align Okta’s solutions with customer business outcomes.
  • Develop customer-centric points of view that translate Okta’s solutions to customer problems.
  • Lead deep technical Q&A discovery sessions for prospective customers to uncover their business requirements and communicate the value of solving for those requirements with Okta CIAM solutions.
  • Deliver interactive presentations and custom product demonstrations, tailoring communication to all levels of technical and customer identity expertise.
  • Whiteboard solution architecture, modeling how Okta’s CIAM solution will support their business requirements
  • Design, build, and execute well-defined, outcome-focused POCs
  • Maintain a broad and deep technical understanding of the Okta customer identity product lines and the underlying technologies and protocols
  • Craft engaging solution content to position Okta’s value across multiple business units, including software engineering, operations, product management, and business stakeholders

Technical Leadership:

• • Provide strategic and technical guidance to Solutions Engineering teams across both the Okta and Auth0 identity platforms.
  • Collaborate with the Global Office of Field CTO office team to deliver actionable insights from the field, validate customer needs, and identify recurring trends for the Okta Product & Engineering teams.
  • Deliver impactful keynote presentations, webinars, and technical sessions at industry and customer events.

Field Enablement and Collaboration:

• • Contribute to frameworks, tools, and content to support Solutions Engineering teams in executing effectively.
  • Partner with sales leadership to identify and address critical business opportunities and challenges.
  • Drive cross-functional collaboration to ensure seamless execution of global initiatives.
  • Innovate in tools and techniques to drive excellence and momentum
  • Partner with Enablement and Field CTO teams to drive regional events and align product messaging for regional GTM and SE teams.

Market Influence:

• • Represent Okta as a thought leader in the identity and security space.
  • Influence industry standards and participate in relevant technical advisory boards.

Innovation and Strategy:

• • Partner closely with OFCTO teams as an advocate for customer-driven innovation, market trends, and GTM insights to provide input to influence product teams.
  • Support, derive, and champion strategic initiatives that enhance Okta’s differentiation and business impact.

What You'll Bring to the Role

• 8+ years of experience in a presales or customer-facing role, including at least 3 years experience with CIAM projects
• 8+ years of development experience, preferably focused on application integration with identity services
• 8+ years of experience working with REST APIs and SDKs 
• Experience with customer identity and access management solutions (Okta/Auth0)
• Experience with authentication or authorization protocols (OAuth, OIDC, SAML)
• Ability to communicate complex ideas and solutions, incorporating whiteboarding, practical examples, and product demonstrations
• Demonstrated ability to solve complex technical problems with innovative solutions
• Strong communication and presentation skills, with experience contributing to technical events.
• Ability to effectively operate in a matrixed organization and manage cross-functional initiatives.
• Travel expectation: up to 40% for customer meetings, industry events, and internal off-sites.
• This is a remote position.

And extra credit if you have experience in any of the following! 

• Full-stack web application development experience (frontend and backend)
• Mobile (iOS, Android) development
• Demonstrated ability to architect and integrate scalable CIAM solutions, leveraging API-first approaches across web, mobile, and cloud platforms.
• Expertise in AI-driven customer experience integration with Auth0, including AI agents for internal or external use-cases, MCP servers, and Fine-Grained Authorization

#LI-Remote

#LI-CM

P24775_3365795

Okta’s Corporate Development team plays a critical role in enabling Okta’s growth through the thoughtful ideation and execution of corporate strategy, M&A, technology partnerships, external investments, and strategic programs. The M&A Integration & Strategic Programs team is a small team of high performing individuals who pride themselves in creating an outsized impact on the company by owning the successful integration strategy, governance and execution of acquired companies as well as the strategic program design and execution of key Corporate Development initiatives. 

As a Senior Manager, M&A Integration & Strategic Programs, you will be responsible for driving the end-to-end deal integration process and program management for high-complexity programs. You will collaborate with cross-functional teams to drive program execution, track deliverables, and provide critical insights to ensure initiatives achieve their goals.

This is a highly visible role requiring conceptual thinking to resolve significant and unique issues. This role is ideal for a detail-oriented and proactive problem solver with a proven track record of driving complex cross-functional projects while maintaining an efficient plan, tracking issues, and proactively communicating progress against program milestones. This person will also need to be adept at building close working relationships and quickly establishing personal credibility across the organization. Given the extremely cross-functional nature of the role, the ability to communicate and work collaboratively with a variety of teams and personalities is essential. 

What you’ll be doing 

• Strategy: Drive the development of program and integration strategy, providing thought leadership on broader organizational projects.
• End-to-End Execution: Drive the end-to-end deal integration process for acquired companies, high-complexity programs and / or key workstreams by developing detailed plans, tracking milestones, and proactively addressing challenges.
• Cross-Functional Leadership: Coordinate and direct the activities of cross-functional teams, ensuring operational readiness and alignment across the organization.
• Stakeholder Excellence: Manage top executive stakeholders, maintaining excellence across program meetings and recurring syncs.
• Issue Resolution: Monitor program status and rapidly identify issues / risks. Succinctly communicate issues to relevant stakeholders and proactively collaborate to ensure timely resolution.
• Continuous Improvement: Update team playbooks and best practices based on documented learnings and specialized expertise.
• AI Fluency & Efficiency: Deep fluency in leveraging AI tools and automation on a daily basis to optimize workflows, accelerate program delivery, and drive maximum operational efficiency.

What you’ll bring to the role

• 8-12+ years of experience in strategy / management consulting, business operations, corporate development, or related roles.
• Demonstrated experience supporting M&A integration or complex cross-functional initiatives. 
• Practical expertise in enterprise software / B2B SaaS industry and/or previous high-growth operations or startup experience is a plus.
• Exceptional written and oral communication and collaboration skills across all levels of an organization. Able to convey complex ideas in a strategic and concise fashion.
• Track record of building trusted relationships with cross-functional leaders.
• Ability to quickly grasp new concepts across a wide variety of technologies and domains.
• Experience using AI tools or automation to streamline operational processes.
• Bachelor’s degree required.

#LI-KC4

#LI-Hybrid 

(P10144_3426526)

Sr. Product Marketing Specialist, Cloud Service Providers (CSPs)

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

Core Responsibilities

Role Summary

As a Senior Product Marketing Specialist for Cloud Service Providers (AWS and Google Cloud), you will drive go-to-market efforts that align Okta’s identity platform with the business strategies and solutions of key global partners. You’ll be responsible for creating scalable sales plays, positioning frameworks, and enablement assets tailored to joint value propositions across multiple verticals and geographies.

This role demands a strategic, collaborative, and execution-oriented marketer who thrives on working cross-functionally with Sales, Product, Partner, and Regional Marketing teams to accelerate pipeline, partner-sourced revenue, and global awareness.

Go-to-Market Execution

• Support cross-functional product launches and solution rollouts in collaboration with CSP partners.
• Support integrated campaigns to drive CSP pipeline.
• Own the development of partner-specific value props, solution overviews, pitch decks, and playbooks.
• Collaborate with Enablement to plan and execute enablement materials, to be delivered both internally and externally (with partners).

Content Creation & Cross-functional Collaboration

• In collaboration with partner marketing and external agencies, author partner-branded content such as solution briefs, customer case studies, and blog posts to support demand gen and awareness.
• Partner with Campaigns, Field, and AR/PR to amplify CSP narratives and momentum.
• Support executive comms and partner events with messaging, abstracts, and on-stage presence content.

Qualifications

• 5+ years in B2B Product Marketing, Partner/Channel Marketing, or a GTM Strategy role
• Strong experience working with or supporting Cloud Service Providers (such as AWS and Google Cloud)
• Proven ability to create compelling messaging and enablement for technical and business audiences

• Demonstrated success in launching partner GTM programs that drive measurable results
• Excellent communication, project management, and cross-functional collaboration skills
• Adept at managing ambiguity, prioritizing effectively, and balancing strategic with tactical execution
• Bachelor’s degree required; MBA or equivalent experience preferred

#LI-Hybrid 

P24846_3413805

The Okta Sales Team 

Okta has a vision to free anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of Workforce log-ins every year. As an Okta AE, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Okta Platform customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers.

Learn more about our global Sales team

The Emerging Sales Account Executive Opportunity

Okta’s Small Business Sales Team manages the sales process for our smaller business customers. The team organizes and conducts sales presentations, site visits and product demonstrations to prospects. They represent Okta in a consistent, effective and professional manner to best develop and win new clients and current customers.

The successful Okta Account Executive is a highly motivated, self-driven, and experienced Account Executive who is passionate about security and about driving protection against the biggest identity threats.

As an Okta AE, you will be focused on providing value to C-Suite decision makers on their ability to drive the most secure environment possible for their workforce. You will consistently drive territory growth through driving both net new logos and cultivating and growing existing Okta customers. You will continually drive territory growth through cultivating relationships to develop and grow existing Okta customers. 

*This role requires in-person onboarding and travel to our San Francisco, CA HQ office during the first week of employment.

What You’ll Be Doing:

• Establish a vision and plan to guide your long-term approach to net new logo pipeline generation 
• Consistently deliver revenue targets to support YoY territory growth 
• Identify, develop and execute account strategies to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings
• Identify, target and gain access to appropriate leaders in prospect accounts, building and cultivating your network of decision makers  
• Scope, negotiate and close agreements to consistently meet and exceed revenue quota targets 
• Holistically embrace, access, and utilize Okta partners to identify and open new, uncharted opportunities 
• Build and nurture effective working partnerships within your Okta ecosystem (xDRs, Partners, Presales, Customer First, etc) 
• Adopt a strong value based sales approach, always looking to bring a compelling point of view to each customer
• Travel as necessary to build and cultivate customer and prospect relationships

What you’ll bring to the role:

• 2+ years success in growing revenue for sophisticated, complex enterprise SaaS products
• Ability to evangelize, educate and create demand with C-level decision makers
• Ability to navigate complex sales cycles with multiple stakeholders from both the customer base and within the internal ecosystem 
• Proven success selling into C-suite and building partnership and buy-in with multiple stakeholders
• Significant experience selling in partnership with GSI’s & the wider partner ecosystem
• Excellent communication and presentation skills with audiences of all levels and all technical aptitudes
• Confident and self driven with the humility required to successfully work in teams
• Expertise using a Sales Framework such as MEDDICC, Challenger or Sandler (we use MEDDPICC)

#LI-Hybrid

SRCSMBEAST

• Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
• Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
• Answer product feature and technical questions from customers, partners and Okta colleagues
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge

• Identity and Access Management (IAM) Expertise:
  • 5+ years of pre-sales engineering experience in IAM.
  • Strong understanding of IAM concepts, including OAuth 2.0, OIDC, and SAML.
  • Experience with lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning.
• Technical Proficiency:
  • Hands-on experience in one or more of the following development areas: web (JavaScript, HTML, frontend frameworks), mobile (iOS, Android), backend (Java, C#, Node.js, Python, PHP, Ruby), or IP-based real-time communications.
  • Experience working with REST APIs, API Gateways, and SDKs.
  • Deployed applications on cloud platforms (AWS, Azure, GCP, Vercel, etc.).
  • Understanding of core security concerns in applications (password hashing, SSL/TLS, encryption at rest, XSS, XSRF).
• Customer Engagement & Communication:
  • Passion for serving customers, demonstrated in a customer-facing role (ideally pre-sales, but consulting or support also valued).
  • Ability to quickly communicate complex technical ideas, including on-the-fly whiteboard explanations.
  • Elite communication skills, confident in dispensing knowledge and presenting to highly skilled and experienced audiences.
• Strategic & Organizational Skills:
  • Territory management skills, including pipeline building and collaboration with sales counterparts for execution excellence.
  • Diagramming experience for user journey flows, complex architecture diagrams, etc.
• Education & Travel:
  • Bachelor's degree in Engineering, Computer Science, MIS, or a comparable field is preferred.
  • Typically 25% travel.

• Experience with Auth0, Auth0 FGA, or OpenFGA.
• Hands-on experience with Generative AI or LLM technology (LangChain, GenKit, LlamaIndex, etc.).
• Experience integrating with microservices, data lakes, or customer data platforms.
• Developed ReBAC or Fine-Grained Authorization models.

LI#LS

P13976_3382181

Okta- Solutions Engineer- SLED

The Solutions Engineer Team

We believe Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation.  Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta’s Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey. We believe Okta’s Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta’s Identity Platform.

The Solutions Engineer Opportunity

Reporting to the Senior Manager of Solutions Engineers, the Solutions Engineer is a functional business consultant,  with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.

What you’ll be doing 

• Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
• Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
• Answer product feature and technical questions from customers, partners and Okta colleagues
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge

What you’ll bring to the role

• 3-5+ years pre-sales engineering experience.
• A passion to serve the Customer, demonstrated in a customer-facing role, such as consulting or support, but ideally in a pre-sales capacity.
• An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard.
• Deployed apps in cloud platforms: AWS, Azure, GCP, Vercel, etc.
• Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
• Experience working with REST APIs, API Gateways, and SDKs
• Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
• An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• Exceptional communicator.
• Confident dispensing knowledge to a highly skilled and experienced audience, presenting to large rooms filled with experts in the field
• Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence
• Typically 25% travel.
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

You might also have (not mandatory):

• Hands-on experience with Generative AI or LLM technology such as LangChain, GenKit, LlamaIndex, etc.
• Experience integrating with microservices, data lakes, or customer data platforms.
• Developed ReBAC or Fine Grain Authorization models
• Diagramming experience for user journey flows, complex architecture diagrams, etc.

#LI-San Francisco

#LI-RZ

P24424_3330263

The Mission: Secure Every Identity & Drive New Business

At Okta, we aren’t just managing logins; we’re building the trusted infrastructure that allows the AI era to thrive. Within our expanding Strategic & Key Accounts organization, this role focuses exclusively on our Top 25 Key Accounts by leading bespoke 1:1 and 1:few ABx initiatives.

Our North Star is clear: Drive New Business, Land & Expand, and Elevate Strategic Partner & Executive Engagement. Moving past high-volume, templatized campaigns, we operate with agility and purpose to turn account intelligence into revenue. 

The Tilt: Why This Role is Different

We are seeking a highly proactive Strategic Architect who cares personally about the team's success while thoughtfully challenging the status quo. Instead of waiting for a playbook, expect to write it.

• Driving Signal-Based Strategy: By strategically leveraging intent data and buying stage signals, this role surrounds greenfield accounts and reactivates stalled opportunities. Agility is critical—navigating 1:1 and 1:few activations based on real-time intent ensures our outreach remains timely and relevant.
• Leading with Initiative: We value "force multipliers." Through continuous testing, learning, and scaling, successful candidates proactively analyze program performance to showcase ROI. This requires confidently guiding stakeholders toward high-ROI activities to thoughtfully protect bandwidth for needle-moving initiatives.
• Earning Trust: Serving as a true revenue partner involves building deep, trusting relationships with Field Marketing, Strategic Sales, and focus partners (AWS, GSIs) to seamlessly orchestrate high-value engagements.

Your Impact

• The Architect: Designing and executing bespoke 1:1 ABx playbooks that lead with business value to land net new logos and accelerate cross-sell/upsell opportunities within our Top 25 accounts.
• The Orchestrator: Masterfully integrate high-touch executive events, digital touchpoints, and strategic partner co-marketing into a cohesive journey for complex, multi-stakeholder buying groups.
• The Operator: Defining pre/during/post processes at scale to establish the blueprint for Key Account Growth, all while identifying persona gaps to fill top of the funnel for both Okta and Auth0.
• The Analyst: Monitor the numbers in partnership with the GrowthX team utilizing the revenue martech stack to provide the insights needed to prioritize 1:1 vs 1:few activations, showcase ROI, increase conversion rates, and boost pipe generation within our top tier accounts.

What You Bring to the Table

• Strategic Tenure: 8+ years in ABM, Enterprise Marketing, or Growth roles, bringing a deep understanding of the long game in B2B SaaS.
• Technical Depth: Power user of the modern revenue stack: 6sense, Clay, Salesforce, Marketo, GA4, and Tableau. ITSMA or Demandbase certifications are a plus.
• Influential Leadership: Demonstrated ability to align senior stakeholders and lead cross-functional teams without a formal reporting line.
• Growth Mindset: Thriving in a collaborative environment, excited to solve hard problems together and turn data into in-market programs that deliver measurable outcomes.

The Okta Experience

• Total Rewards: Competitive base + equity + comprehensive health and wellness benefits.
• Connection: Join a global community of over 7,000 employees united by a mission to drive social impact and foster innovation.

#LI-Hybrid

#P10125_3391122

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

The SLED Sales Team

We are seeking a passionate, results oriented, sales professional to drive revenue growth calling on SLED accounts.  Our Account Executives are individual contributors who play a vital role in driving a significant share of revenue for Okta. We provide our reps with an environment in which they can make valuable contributions from day one while also building opportunities for learning and growth. 

The Account Executive, SLED Opportunity

Reporting to the Area Sales Director, this Sr. level role will drive the sales process for midsize enterprise customers (50-2000 employees). The right candidate for the position will enjoy closing new logos while simultaneously managing and expanding a book of install base customers. Our SLED AE’s organize and conduct sales presentations, site visits and product demonstrations to prospects and represent Okta in a consistent, effective and professional manner to best develop and win new clients.

What you’ll be doing 

• Manage the sales process for medium-sized new logo customers from demo to contract negotiation
• Expand business within existing Okta customers by building long-term strategic relationships with key accounts
• Develop and execute against an assigned quota and territory plan
• Prospect, forecast, build and maintain a sales pipeline with assigned Sales Development Representatives
• Present to C-level executives in the field and via web demonstrations
• Partner with ISV's and strategic partners to win revenue for Okta

What you’ll bring to the role

• 5 years of SLED sales and account management experience in a SaaS/Cloud B2B environment
• A proven track record of success selling in territory to mid-sized and/or enterprise customers
• ISV or Channel experience strongly preferred  
• IT/Security sales experience strongly preferred
• This role must sit near our Chicago,IL office hub or in the region (IL, IA, MO, AR, OK).
• Ability to travel 25%
• BS/BA degree preferred

And extra credit if you have experience in any of the following! 

• Cloud First 
• Security

#LI-Hybrid

#P18676_3431703

As the demand for Okta’s identity and access management solutions grows within the State, Local, and Education (SLED) sector, we are expanding our Inside Sales team to support our SLED sellers. This team plays a crucial role in accelerating the SLED sales pipeline by identifying, working, and closing smaller deals while also providing strategic deal support to our SLED Account Executives (AEs) across new customers, partners, and our existing install base. This position offers a pathway to a SLED Account Executive role.

The Opportunity

As an Inside Account Executive, SLED at Okta, you are a highly motivated self-starter who thrives in a high-growth, fast-paced, and collaborative environment. You will be responsible for building pipeline and closing new and existing business by selling Okta’s products and services within your assigned public sector territory. You will be accountable for achieving quarterly and annual quotas, driving pipeline generation, managing deals proactively, and ensuring forecast accuracy. You will collaborate with cross-functional teams and the broader Okta SLED partner ecosystem to drive adoption and engagement within state, local, and education accounts.

What You’ll Be Doing

• Work closely with assigned East and Mid-Enterprise SLED Enterprise Account Executives and their Area Sales Directors to strategically target and close opportunities within state, local government, and education institutions.
• Selling SLED deals under $75k in the SLED Enterprise segment.
• Navigate Okta’s internal ecosystem—including xDR teams, Deal Desk, Customer Success, and Public Sector-specific teams—to drive the best possible outcomes for government and education customers.
• Support sales motions by conducting demos, preparing quotes, proposals, and Business Value Assessments (BVAs) tailored to the needs of SLED customers.
• Develop a deep understanding of Okta’s solutions and how they align with government compliance, security mandates, and digital transformation initiatives.
• Own and manage your own pipeline within your assigned SLED territory, working with public sector buyers and procurement processes.
• Craft and deliver customized sales presentations and product demonstrations to key stakeholders, including CIOs, IT directors, and procurement teams within government and education organizations.
• Develop and negotiate strategic-level proposals and contracts, ensuring compliance with public sector procurement regulations.
• Accurately forecast sales activity and revenue achievements through the effective use of sales tools.
• Travel as necessary, typically 10%, to meet with customers, attend industry events, and support on-site engagements.
• San Francisco office hub. 2 days a week in office.

What You’ll Bring to the Role

• BS/BA degree or equivalent experience.
• 2+ years of direct full-cycle, software sales experience in a closing, quota-carrying role, preferably in a SaaS B2B or public sector environment.
• Proven track record of meeting and exceeding quota in a sales role.
• Experience working in a collaborative sales ecosystem, partnering with AEs, xDRs, SEs, RMs, CSMs, and channel partners.
• Ability to effectively allocate time across multiple AEs and SLED territories, ensuring a balanced impact.
• Experience independently running demos and leading qualification conversations with government or education stakeholders.
• Executive presence and confidence in presenting to senior officials within government agencies and educational institutions.

Additional Skills to Bring to the Table

• Familiarity with Google Workspace, Salesforce, Outreach, Sales Navigator
• Experience selling into the public sector, including government and education customers.
• Understanding of public procurement processes, contracting vehicles, and compliance requirements.
• Excellent verbal and written communication skills, with an ability to articulate value propositions to technical and non-technical audiences.

#LI-Hybrid

#P19508_3124108

We are looking for an innovative, experienced Director of Paid Media to lead our Global Paid Media team within Okta’s fast-paced marketing organization. This isn't a role for someone looking to coast; we need a leader with grit, tenacity, and an inventive spirit to execute complex, full-funnel programs that drive massive pipeline growth for both Auth0 and Okta.

The ideal candidate is a Digital Expert who lives at the intersection of technology and creativity. You are AI-first, process-oriented, and possess the technical depth to navigate a complex B2B ecosystem. As a master of stakeholder management, you are as comfortable deep-diving into performance data with analysts as you are presenting high-level strategy to executive leadership.

What You Will Do:

• Global Leadership: Lead and mentor a high-performing global team of paid media leaders, fostering a culture of innovation, accountability, and continuous learning.
• Full-Funnel Strategy: Design and execute sophisticated, multi-channel paid media roadmaps (Search, Social, Programmatic, ABM) that drive measurable pipeline for the Auth0 and Okta brands.
• Stakeholder Orchestration: Act as a key partner to Sales, Product, and Finance, effectively communicating the impact of paid media on the broader business objectives.
• AI & Innovation: Lead the charge in integrating AI-driven tools and methodologies into our media buying, creative optimization, and reporting workflows.
• Operational Excellence: Build and refine scalable processes and frameworks to ensure global consistency while allowing for regional nuances and agility.
• Budget & Vendor Management: Oversee a significant global budget, maximizing ROI and leading strategic relationships with external agencies and platforms.
• Technical Integration: Work closely with Marketing Ops and Analytics to ensure seamless tracking, attribution, and data integrity across the digital ecosystem.

What You Will Bring:

• Experience: 10+ years in Paid Digital Marketing with at least 8+ years of people management experience. Experience managing global, distributed teams is a significant plus.
• B2B Expertise: A proven track record in the B2B SaaS space, understanding the complexities of long sales cycles and high-intent lead generation.
• Digital Mastery: Deep technical knowledge of the paid media landscape, including advanced bid management, audience architecture, and attribution modeling.
• Resourcefulness & Grit: A "builder" mindset with the ability to navigate ambiguity, solve complex problems, and push through obstacles to deliver results.
• Communication Skills: Exceptional ability to translate complex digital strategies into compelling narratives for a wide variety of roles across the organization.
• Analytical Rigor: A data-obsessed approach to decision-making, with experience in Looker, Tableau, Adobe Analytics, and advanced CRM workflows & integrations.
• Continuous Learner: A natural curiosity for what’s next—whether it’s the latest AI breakthrough or shifts in privacy regulations—and a passion for applying that knowledge.

Does this sound like you? If you are a driven leader who wants to redefine what paid media looks like in the age of AI, we want to hear from you.

#LI- Hybrid

P24311_3341804

Okta is seeking a highly experienced Director of Stock Administration to report to the Sr. Director of Stock Administration. This role will be responsible for fully understanding and managing end-to-end administration of the Company’s equity plans, including but not limited to equity grants, restricted stock units, performance stock units, option exercises, ESPP administration and special projects for our Global Equity Plans. 

The ideal candidate will be results-oriented and service-driven who thrives in a fast-paced environment, have a proven track record of successfully leading daily activities, effectively communicating with internal and external stakeholders as well as identifying and implementing process and system improvements in a highly dynamic environment.

The Opportunity.

The successful candidate will be responsible for the administration of Okta’s global equity compensation plans and coordinating with cross-functional partners to ensure accurate processing, reporting, and disclosure of employee stock transactions. 

What you’ll do:

• Manage international compliance
• Partner with other functional leads (including in Legal, HR, Payroll, Accounting and Finance) to develop processes which ensure the accuracy of all equity data including all aspects of record-keeping, withholding, reporting, reconciliation and auditing. Ensure proper taxation is applied to all equity exercises and releases 
• Ensure regulatory compliance for Section 16 executive and Board members and assist in the preparation of SEC Form filings
• Manage the reporting, reviewing, and tracking of 10b5-1 trading plans
• Lead and assist with ad-hoc projects
• Create stock reports as requested; assist with stock-related disclosures and with internal, external audits
• Conduct various stock analysis, modeling, and testing
• Ensure that all forms of equity compensation are administered following the terms and conditions of the plan(s) under which they are granted 
• Manage the overall quarterly calendar of various stock administration related activities 
• Implement educational sessions, presentations, and communication materials for the global employee base to support understanding of equity programs and policies
• Provide a superior level of service, prioritizing and satisfying multiple questions and requests from employees, management, and others supporting employee understanding of stock plan services, enrollment, and transactions
• Assist efforts to improve the stock administration function, including improving and introducing additional best practices with controls, automating routine workstreams and paperwork processes to ensure more efficient, accurate, and processing of stock administration matters and reports
• Lead system improvement and implementation as needed. Assist with mobility and international reporting compliance from an equity perspective
• Assist with the equity program communication and employee education
• Participate in the conversion and assumption of equity awards as required with M&A
• Process or support bi-annual ESPP purchases and quarterly RSU releases
• Participate in the preparation of the annual proxy filing, including providing and reviewing equity data included in the document

What you need to succeed:

• CEP designation preferred or willing to complete within 18 months
• Minimum of 9 years of stock administration experience
• Outstanding analytical, communication and organizational skills.
• Excellent business judgement, strategic thinking and ability to manage multiple priorities.
• Detail oriented with a high degree of accuracy.
• Ability to inspire action and coordinate simultaneous initiatives.
  • Intellectually curious with an aptitude for creative problem-solving and analysis
  • Must be a dependable teammate, ready to collaborate with multiple cross-functional partners (ie. Finance, Legal, HR, and external vendors)
  • Ability to work in fast-paced environment, manage competing priorities, efficiently prioritize tasks, and adhere to critical deadlines
  • Affinity for customer service, demonstrating excellent oral and written communication skills
  • Confident working with various levels of management and handling highly confidential data
  • Knowledge of regulatory and compliance matters related to equity programs and taxation
  • Advanced Excel user (i.e. pivot tables, xlookup, vlookup)
  • Experience with EEO
    
    

#LI-KC4

#LI-Hybrid 

(P13096_3426523)

The Okta SLED Accounts Solutions Engineering Team

Okta Solutions Engineering team members have the rare combination of technical savviness and business insight and will hone each of these skills through advising a diverse set of customers on what is possible using Okta’s Identity Platform. We believe that Okta’s Solutions Engineers must empathize with customers and quickly discern their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs. 

The Okta Solution Engineering Manager Opportunity

Reporting to the Director of Solutions Engineering for Public Sector Accounts, this role will lead a team of Solution Engineers, working with Okta’s State, Local, and Higher Education (SLED) accounts in the Central and Western US. Our Solutions Engineering leaders are adept at seeing ahead to future possibilities and translating them into breakthrough strategies. They are particularly results focused and partner closely with our Sales leadership to create and execute a plan of action to achieve our growth targets. 

What you’ll be doing 

• Solution Engineering leaders prioritize the success of their team. You are responsible for working with your team on their professional growth through defined development plans and experiences.
• You own and report on the business impact of your team as they work with prospects who are evaluating the Okta identity platform.  Team activities include demonstrations, technical deep dives, trials and proof-of-value evaluations. 
• You will actively work on deals, proposing strategies to help insure the success of opportunities.  This includes frequently participating in on-site deal support.
• You will always promote the sense of “team within a team” by collaborating with the greater presales teams and business units at Okta.
• Always recruiting!  You will attract, recruit, ramp, and mentor a team of great Solutions Engineers from diverse backgrounds and experiences.  

What you’ll bring to the role

• Demonstrated success selling to US Public Sector (SLED preferred, or FED) Agencies. Ability to influence technical decision makers and executives, and service as an executive sponsor. Experience with and proponent of MEDDPICC and Value/Outcome based selling methodologies.
• A vision for Okta’s opportunity in the market and how our customers will leverage Okta solutions to drive business outcomes.
• 12+ years presales experience with supervisory responsibilities or similar
• Bachelors of Science in engineering, science or mathematics or equivalent experience

And extra credit if you have experience in any of the following! 

• Expertise in security product market trends and directional awareness of Okta’s roadmap and technology development efforts. Knowledge around the Okta platform and competitor product offerings.
• Competency with security concepts and solutions; knowledge of customer enterprise security security software (firewalls, proxies, VPN, CASB, databases and applications) preferred. 

P24807_3379294)

The Customer First Team

We are a team of Identity and Access Management experts. We help customers, businesses, and organisations maximise their Okta IAM platform investment, providing rapid time-to-value in adoption and usage and promoting scalability and agility. Our team sits within the Customer First area - focused on ensuring the long term success of our customers.  Join our team! We’re building a world where Identity belongs to you.

Role Summary

Reporting to the Manager of Partner Delivery Success, this role will be responsible for leading and developing Okta partners to successfully deliver Okta services to our valued customers.

The Principal Delivery Success Manager (DSM) is responsible for developing partner delivery capability within a defined product domain and regional partner portfolio. This role ensures service delivery partners are prepared to successfully deploy Okta solutions through capability development, go-live validation, and delivery oversight.

Principal DSMs serve as the primary operational leaders, enabling partners to progress through the Service Delivery Partner maturity model and ensuring they deliver high-quality implementations.

This role works cross-functionally with Professional Services, Alliances, Sales, and Enablement teams to scale partner-led delivery while maintaining implementation quality.

Key Responsibilities

• Develop delivery capability across the assigned partner portfolio.
• Guide partners through the Service Delivery Partner maturity model.
• Identify specialization gaps and recommend enablement paths.
• Support partners pursuing product specializations (OWI, Auth0, Workflows, etc.).
• Encourage partner certification and skill development.
• Review and validate partner go-live submissions.
• Classify deployments according to Standard, Advanced, and Strategic complexity levels.
• Ensure deployments meet Okta delivery standards.
• Capture delivery feedback from Professional Services and customers.
• Serve as the delivery advisor for sales teams when identifying partners for deployments.
• Recommend partners based on capability, specialization, and deployment complexity.
• Assist in identifying partners capable of supporting complex customer architectures.

• Track ecosystem capability trends across assigned partners.
• Identify gaps in partner expertise or geographic coverage.
• Provide recommendations for partner enablement and recruitment.
• Partner closely with Professional Services on partner delivery quality feedback and co-delivery planning.
• Partner closely with Alliances to support relationship management and service delivery partner recruitment.
• Drive and track partner adoption to post-sales enablement.

What you’ll bring to the role

• 10+ years of experience in enterprise software delivery, professional services, or partner success roles.
• Experience working with system integrators or service delivery partners.
• Experience supporting enterprise software implementations.
• Strong understanding of identity and access management concepts.
• Familiarity with enterprise SaaS deployment models.
• Understanding of partner ecosystems and implementation services.
• Ability to guide partners through complex technology implementations.
• Strong cross-functional collaboration skills.
• Ability to evaluate partner capabilities and recommend improvement strategies.
• Excellent communication and stakeholder management skills.
• Ability to work with technical teams, sales teams, and executive stakeholders.

And extra credit if you have experience in any of the following!

• Familiar with several programming languages (e.g., .NET, JavaScript, Python, Java).
• Familiar with open-source tools and development practices.
• Familiar with load balancers, reverse proxies, and Web Access Management tech (e.g., F5, Oracle, NGINX).
• Familiar with AI GPTs 

#LI-BF1

#LI-Hybrid

#P25024

**This is a hybrid position that requires 2 days per week in office at our Chicago location**

As a Technical Customer Success Manager, you will own the post-sale relationship for a portfolio of Syndigo’s Mid-Market and SMB customers, especially within the Ratings and Reviews space. You will focus on monitoring and driving measurable business outcomes, product adoption, retention, and expansion across a large book of customers.

You will leverage reporting and alerts to monitor and identify opportunities within your account book, and act as a trusted advisor on recommendations to improve their UGC program.

HOW WE’LL BE WINNING TOGETHER DAY TO DAY

Responsibilities

In this role, you will have the ability to help a merchant’s business become successful utilizing the latest Point of Sale technology. If you have been looking to add purpose to your career and feel recognized in your position, look no further. As an outside sales account executive, you are the heart of the Shift4 sales force, a driving force for being a leader in Point of Sale systems worldwide. Come join the team and enjoy a successful career with Shift4.

• Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products. 
• Prospect over the phone, face-to-face through networking, and building referral partnerships.
• Assist existing clients with additional add-on services including Hardware, Software, and Professional Services.
• Build relationships with our merchants by listening to their needs/desires and resolving any outstanding needs. 
• Explain the value of Shift4 products through your laptop or Point of Sale device.
• Listen, identify, and qualify sales opportunities to up-sell additional products and services.
• Develop new accounts and target areas for new growth or market value.
• Exhibit a high level of professionalism and apply company policies and procedures to effectively grow market share. 
• Responsible for signing new logos in your assigned territory. 
• Develops knowledge of current products and services as well as changes and updates within the payments industry.
• Maintaining regular communication with your direct manager. 
• Attend weekly meetings to review your Pipeline and forecast new opportunities that you’ll secure.

Qualifications

• Willingness to cold-call and set meetings with potential clients in-person.
• Willingness to close deals in a fast pace sales cycle.
• Requires an entrepreneurial spirit and hunter-like mentality.
• Computer and smartphone literacy.
• Background in door-to-door/outside sales experience.
• Ability to meet sales quotas. 
• CRM experience.
• Restaurant hospitality experience is a plus.

SUMMARY  

In this role, you will report to the Regional Director of Enterprise, Central. You will work alongside a team of Wizards that focus on our customers’ business needs. Our priority is building a secure infrastructure for their cloud environments. We do that by learning their business. We ask questions. We listen. We help educate.  

WHAT YOU’LL DO:  

• Demonstrate an intimate understanding of Wiz Cloud Security Solutions and their value to our customers  
• Demonstrate ability to position and advise to CISO level executives with industry Point-of-View business insights; Continue to listen, build and grow executive relationships with customers  
• Develop and close business to consistently meet or exceed quarterly sales quotas, in a way that reflects Wiz values  
• Align with Wiz partner ecosystem to optimize market opportunity  
• Maintain accurate pipeline management with expert-level forecasting  
• Build effective working relationships with Solutions Engineering, Customer Success, Product, Marketing, Delivery, and Executive teams to ensure strategy alignment and achieve company objectives  

WHAT YOU’LL BRING  

• Minimum 7 years selling enterprise SaaS solutions in the cloud/security space  
• Proficient in value-based solution selling, with a keen focus on delivering tangible business outcomes, ensuring alignment with end business value 
• Proven track record of effective selling within the specific geographical territory listed  
• Good standing relationships with previous sales operation teams  
• Ability to build great internal partnerships with key business units and their stakeholders 
• A consultative and professional approach to engaging with customers 
• Must demonstrate proficiency in executing a formal sales process and possess familiarity with qualification frameworks
• A proven track record managing accounts in cloud or cybersecurity ecosystem to elevate the business 
• Experience working in a fast-paced, dynamic environment with the ability to adapt quickly to changing circumstances  

Real Chemistry is looking for an SVP, Brand Strategy to join our growing team!  

21GRAMS, part of Real Chemistry, takes an innovative approach to advertising, and focusing on making healthcare more human. Not just in our work, but in the way we conduct business, approach client relationships, and treat each other. It’s a place where people subscribe to the adage, “Be good to each other, but hard on the work.” A place where people are not just in it for the paycheck, but to make a dent in the universe. Sound like you?

This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, Lambertville or San Francisco—or remotely within the US, depending on team and business needs.

As the SVP, you will be a key leader responsible for shaping and executing our brand strategy to drive growth and enhance brand equity. You will work closely with executive leadership, cross functional teams, and external partners to develop and implement comprehensive brand strategies that align with our business objectives and resonate with our target audience.

What you’ll do: 

• Lead the development of brand positioning, messaging, and creative briefs that effectively communicate brand story
• Collaborate closely with cross-functional teams including Account Management, Creative, and Project Management teams to develop integrated omnichannel campaigns that deliver measurable results
• Stay abreast of industry trends, emerging technologies, and best practices in omnichannel marketing, and incorporate relevant insights into strategy development
• Develop and implementing comprehensive strategies that effectively reach target audiences, drive brand awareness, and ultimately, contribute to the success of our clients' campaigns
• Design and facilitate workshops. Lead Tactical and Brand planning.
• Conduct market research, consumer insights, and competitive analysis to identify trends, opportunities, and challenges in the marketplace
• Drive innovation in brand strategy and marketing approaches to stay ahead of industry trends and maintain a competitive edge
• Establish key performance indicators (KPIs) and metrics to measure the effectiveness of brand initiatives and campaigns, and use insights to inform future strategies
• Provide strategic guidance and mentorship to team members, fostering a culture of collaboration, creativity, and continuous learning

This position is a perfect fit for you if: 

• ​Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you. 

• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving. 
• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data. 
• You are highly organized self-starter, able to work independently and under tight deadlines. 

What you should have:  

• Bachelor’s degree in business administration, Marketing, or related field
• 10+ years of experience in Brand Strategy or related roles within an advertising agency, with a proven track record of developing and implementing successful brand strategies
• Strong leadership skills with the ability to inspire and motivate cross-functional teams
• Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making
• Exceptional communication and presentation skills, with the ability to articulate complex ideas and strategies in a clear and compelling manner
• Demonstrated ability to thrive in a fast-paced, dynamic environment, managing multiple projects and priorities simultaneously

Pay Range: $240,000-$280,000

This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.

Definian is seeking a Director of Business Development to own and grow our Oracle practice revenue. This is a senior individual contributor role responsible for both new logo acquisition and expansion within existing Oracle accounts — covering all sales motion within the Oracle ecosystem, whether clients engage through Oracle directly or through global systems integrators.

This is not an alliance management role. It is a revenue role. The ideal candidate understands the Oracle world from the inside (i.e., its partner ecosystem, its client base, and how buying decisions are made) and can position Definian as the trusted data partner at every stage of a client’s Oracle journey, from migration through modernization, analytics, and AI-readiness.

You will work closely with Mike Boivin, Chief Revenue Officer, and with Definian’s delivery leadership to build pipeline, shape deals, and close business that reflects the full scope of what Definian delivers.

What You Will Do

• Own the full Oracle practice sales motion: new logo hunting, existing account expansion, and managing relationships across Oracle’s direct sales teams and GSI channel partners.
• Build and maintain a high-quality pipeline through targeted outreach, Oracle ecosystem relationships, and engagement at Oracle events and within partner networks.
• Serve as Definian’s visible presence in the Oracle ecosystem, establishing credibility with Oracle account teams and key SIs so that Definian is in the considered set for any Oracle-adjacent data engagement.
• Develop and execute business development strategies that exceed revenue targets across migration, modernization, analytics, governance, and AI offerings within Oracle-focused accounts.
• Manage the full sales cycle with discipline (from initial discovery through proposal, negotiation, and close) using a structured, process-oriented approach that creates forecast predictability.
• Collaborate with delivery leaders to shape compelling, contract-winning proposals for enterprise clients, bringing the right technical and solution credibility into each opportunity.
• Maintain accurate pipeline and account data in Salesforce, ensuring visibility and accountability across the revenue team.
• Deliver accurate monthly and quarterly forecasts that reflect stage-disciplined pipeline, not optimism.
• Position Definian as a long-term data transformation partner, not just a migration vendor, helping clients see the full data value chain beyond their immediate Oracle initiative.
• Monitor the Oracle competitive landscape and keep leadership informed of partner dynamics, competitive positioning, and emerging opportunities.

What It Takes

• 7+ years of B2B sales experience in technology consulting or services, with a demonstrated track record of exceeding revenue goals in complex, multi-stakeholder environments.
• Deep familiarity with the Oracle ecosystem and the GSI partner landscape surrounding Oracle implementations.
• Existing relationships within Oracle - whether from a software sales or SI background - that can be activated to accelerate Definian’s pipeline and brand within the ecosystem.
• Experience selling data services, systems implementation, or transformation consulting to enterprise clients, ideally across industries such as healthcare, financial services, retail, or manufacturing.
• Proven ability to execute both a hunting and a farming motion: opening new logos while expanding and protecting existing relationships.
• Highly process-oriented, with the discipline to manage a structured sales cycle, enforce pipeline hygiene, and produce credible, stage-based forecasts.
• Demonstrated ability to navigate extended sales cycles, influence C-level buyers, and close complex, multi-stakeholder deals.
• Strong business acumen with the ability to connect client data challenges to Definian’s full offering set, not just the immediate migration or implementation need.
• Excellent communication, negotiation, and executive presentation skills.
• Independent, self-directed, and entrepreneurial, with the ability to leverage Definian’s delivery team and resources to drive results.
• Thrives in a high-trust, collaborative culture and embodies The Definian Way, our six core values that anchor how we work.
• Authorization to work in the U.S. without sponsorship.

What We Offer

• Competitive base salary with a structured variable compensation plan tied to revenue performance.
• 401(k) plan with company match.
• Company-paid individual health, dental, vision, disability, and life insurance coverage.
• Four weeks of paid time off plus ten company-paid holidays.
• Employee referral bonuses.
• Career mobility in a high-growth, AI-enabled company where you will have direct impact and visibility with senior leadership.
• An award-winning culture that combines 40 years of stability with the momentum of a bold new chapter.