At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. 

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

THE WORK:

Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed with the latest technology, Ripple Treasury empowers organizations on their path to strategic treasury. It enables total access to cash, liquidity, payments, and financial risk management. 

We’re hiring a Client Support Analyst to join our growing global team. You’ll be the front line for clients using our treasury management platform—the person they rely on to solve problems, answer questions, and keep things moving.

You’ll work closely with teams across the business to deliver fast, thoughtful solutions and make sure clients feel supported every step of the way. Along the way, you’ll get hands-on exposure to how leading global organizations manage treasury and financial risk.

WHAT YOU'LL DO:

• Be the front line for our clients and a trusted partner across the business—you’re who people count on when things matter most
• Own issues end-to-end: troubleshoot, communicate clearly, and drive fast, high-quality resolutions that build trust and long-term relationships
• Manage and prioritize incoming requests to hit SLAs without sacrificing quality (and know when to flex when things get busy)
• Get hands-on with the systems behind the scenes—dig into payment formats, extracts, connectivity (inbound/outbound), and Alliance Lite 2 to diagnose and resolve issues
• Work cross-functionally with Customer Success, Account Managers, Solutions, and Engineering to solve complex problems and keep clients moving forward
• Escalate when needed with clear, well-documented context that helps Development move quickly
• Spot patterns in client issues and turn them into actionable insights to improve our product, processes, and overall client experience
• Continuously look for ways to make support faster, smarter, and more scalable as we grow
• Provide reliable coverage beyond standard business hours—including weekends and holidays when needed—to ensure clients are consistently supported and critical issues are addressed without delay

WHAT YOU'LL BRING:

• You’re curious and solutions-driven—you like figuring things out and moving fast in environments where priorities shift and no two days look the same
• You break down complex technical issues into clear, actionable steps and communicate them in a way that actually makes sense to clients and teammates
• You’re organized and can juggle multiple priorities without dropping the ball (or letting things stall)
• You build trust quickly and know how to balance strong client advocacy with good judgment
• You sweat the details, take ownership, and care about getting things right
• You’ve worked in B2B technical support, ideally in a SaaS environment, and are comfortable navigating APIs, bank connectivity, and payment formats is a bonus
• You’re a strong troubleshooter who can read logs, dig into issues, and work through complex systems without getting lost
• You have working knowledge of SQL and reporting tools; experience with RSA, Symantec, or similar tools is a nice to have
• Familiarity with treasury, banking, or accounting concepts is a big plus
• You’re comfortable operating in ambiguity, especially when documentation is limited, and you don’t wait around to be told what to do
• You’re proactive, always learning, and constantly looking for ways to improve how things work

Now Hiring for Licensed Security Officers -  1-2 Shifts

Aurora

Data Center 

Working with data center systems, CCTV, VMS. Controlling ingress/egress and making rounds 

Shift Schedules

Tues through Sat 3pm-11pm

Or

Fri thru Mon 7am-3pm (32 hrs)

$21.00 p.hr 

This position will require occasional crawling, crouching, climbing of stairs, kneeling, running, sitting, standing, stooping and walking for extended periods of time

Benefits:

• 401 (k)
• Insurance: medical, vision and dental
• Short term disability
• Critical care/Hospital Indemnity
• Complimentary life insurance
• Pet insurance
• Legal assistance/guidance
• Identity theft protection
• Paid on the job training
• Paid time off 
• Bi-Weekly Pay
• Competitive compensation
• Career advancement opportunities
• Continuous learning opportunities through LMS
• Employee referral bonus program
• Employee assistance program (EAP)
• Employee recognition events
• Employee performance incentives/rewards
• Professional growth and development opportunities

Responsibilities:

• Acknowledge and greet all guests in a prompt and courteous manner
• Manage all guest/visitor access as needed
• Verify credentials of incoming and outgoing individuals
• Monitor surveillance cameras and alarms
• Patrol the perimeter (interior/exterior) to identify potential safety and security risks
• Other duties to be determined by operations

Qualifications: 

• Valid IL PERC
• Valid IL Driver’s License
• CPR-AED
• Basic computer skills
• Minimum of one year of security experience 
• Must be able to pass pre-employment screening (background and drug)

#IND2

Your Launchpad into Global Trade 

The opportunity 

As a Customs Specialist, you won't just be starting a job; you'll be starting a career at the heart of international trade. You'll join our core Customs team—a product poised for more than 10x growth in the next five years—and play a pivotal role in how goods move around the world.

You'll be on the front lines, working with clients, shippers, and government agencies to clear goods across international borders. Forget old-school logistics; here, you'll use Flexport's state-of-the-art technology to automate processes and set new industry standards. You’ll be surrounded by industry leaders in a vibrant, supportive environment that’s built on teamwork and innovation. We invest in our people with continuous learning opportunities to help you grow into a thought leader in the customs field.

What you’ll do 

• Become a global trade expert by navigating the complex world of customs regulations to ensure goods comply with international laws.
• Keep supply chains moving by managing the essential documents and data needed for smooth customs clearance to CBP.
• Build your client management skills by collaborating with international clients and logistics partners, providing them with timely information and support.
• Drive innovation by using Flexport's technology to optimize customs processes and provide data to clients.
• Sharpen your strategic thinking by participating in client business reviews and operational calls, gaining direct exposure to high-level strategy.
• Embrace continuous improvement by following—and helping us improve—our standard operating procedures to make our work even smarter.

This role is for you if you… 

• Recently earned a Bachelor's degree in Business, Supply Chain Management, or a related field.
• Have a "compliance-first" mindset, with a commitment to maintaining the highest standards of integrity and regulatory adherence
• Are a natural problem-solver who pays close attention to the details.
• Thrive in a fast-paced environment, can adapt to new technology, and aren't afraid of a tight deadline.
• Are a master of organization who can prioritize and manage a large volume of tasks with minimal supervision.
• Are an excellent communicator (both verbal and written) who seeks out and welcomes feedback to grow.

Why you’ll love working at Flexport

• Make a Real-World Impact: Your work will directly help companies—from emerging brands to Fortune 500s—navigate the complexities of global trade.
• Unmatched Career Growth: We're committed to your development. With mentorship from industry experts and continuous learning opportunities, you'll have the resources to build a meaningful career.
• Comprehensive Benefits: We offer a competitive salary with equity, giving you a real stake in our success. Enjoy flexible paid vacation and sick days so you can take the time you need to rest and recharge and a generous benefits package that includes health, dental, and vision insurance, a 401(k) plan, and more.
• Support for What Matters: We offer 18 weeks of paid leave for birthing parents (8 weeks for non-birthing parents), 10 hours of paid volunteer time, and a vibrant community with our Employee Resource Groups.

#LI-Onsite

Join Our Talent Community: Future Opportunities at Flexport 

Flexport is always moving forward, and our Customs team is constantly growing! While we might not have an active opening today, we want to have your information ready so we can reach out the moment the right role becomes available. 

Your Launchpad into Global Trade

The opportunity 

As a Customs Specialist, you won't just be starting a job; you'll be starting a career at the heart of international trade. You'll join our core Customs team—a product poised for more than 10x growth in the next five years—and play a pivotal role in how goods move around the world.

You'll be on the front lines, working with clients, shippers, and government agencies to clear goods across international borders. Forget old-school logistics; here, you'll use Flexport's state-of-the-art technology to automate processes and set new industry standards. You’ll be surrounded by industry leaders in a vibrant, supportive environment that’s built on teamwork and innovation. We invest in our people with continuous learning opportunities to help you grow into a thought leader in the customs field.

What you’ll do 

• Become a global trade expert by navigating the complex world of customs regulations to ensure goods comply with international laws.
• Keep supply chains moving by managing the essential documents and data needed for smooth customs clearance to CBP.
• Build your client management skills by collaborating with international clients and logistics partners, providing them with timely information and support.
• Drive innovation by using Flexport's technology to optimize customs processes and provide data to clients.
• Sharpen your strategic thinking by participating in client business reviews and operational calls, gaining direct exposure to high-level strategy.
• Embrace continuous improvement by following—and helping us improve—our standard operating procedures to make our work even smarter.

This role is for you if you… 

• Recently earned a Bachelor's degree in Business, Supply Chain Management, or a related field.
• Have a "compliance-first" mindset, with a commitment to maintaining the highest standards of integrity and regulatory adherence
• Are a natural problem-solver who pays close attention to the details.
• Thrive in a fast-paced environment, can adapt to new technology, and aren't afraid of a tight deadline.
• Are a master of organization who can prioritize and manage a large volume of tasks with minimal supervision.
• Are an excellent communicator (both verbal and written) who seeks out and welcomes feedback to grow.

Why you’ll love working at Flexport

• Make a Real-World Impact: Your work will directly help companies—from emerging brands to Fortune 500s—navigate the complexities of global trade.
• Unmatched Career Growth: We're committed to your development. With mentorship from industry experts and continuous learning opportunities, you'll have the resources to build a meaningful career.
• Comprehensive Benefits: We offer a competitive salary with equity, giving you a real stake in our success. Enjoy flexible paid vacation and sick days so you can take the time you need to rest and recharge and a generous benefits package that includes health, dental, and vision insurance, a 401(k) plan, and more.
• Support for What Matters: We offer 18 weeks of paid leave for birthing parents (8 weeks for non-birthing parents), 10 hours of paid volunteer time, and a vibrant community with our Employee Resource Groups.

What to Expect After You Apply

• We’ll Keep You in Mind: Once you apply, your profile goes directly into our internal talent community. 
• The Timeline: Think of this as getting a head start! While there isn't an immediate next step, we’ll dive into this talent pool first as soon as a new role is approved.
• When the Time is Right: A recruiter will contact you directly as soon as an active role aligns with your experience!
• Keep Growing: We’d love to stay connected! Follow us on social media or check back on our careers page if you see an active role that catches your eye! 

#LI-Onsite

About the Role

Verkada prides itself on maintaining a high hiring bar while bringing in diverse and unconventional backgrounds of driven individuals obsessed with their craft. As a Business Value Manager, you will have a direct impact on Verkada’s Enterprise sales motion, bridging the gap between complex technologies and tangible financial and operational outcomes.

Reporting to the Chief of Staff to the CRO, you will partner with Enterprise Sales Leaders to architect a value selling framework to scale to the Enterprise Sales organization, building the infrastructure to reference key customer outcomes and win stories, as well as partnering with Product Marketing and Enablement to develop assets and enablement programs. In addition to pioneering the Business Value Selling program at Verkada, you will serve as the Strategic Deal Architect behind our most complex, multi-million-dollar deals, transforming technical capabilities into compelling financial and operational narratives. In this high-visibility role, you will move beyond feature-selling, working at the intersection of finance, product, and sales to quantify the operational and financial impact of our platform, directly influencing the investment decisions of C-suite executives at the world’s leading enterprises.

What You'll Do

• Program Development: Partner with Product Marketing to create and refine standardized value frameworks, templates, and "talk tracks" to scale business value services across the global enterprise sales organization.
• Value Realization Tracking and Database: Monitor and analyze data from current customers post-implementation to validate that the promised value was delivered, partnering with Product Marketing to maintain a database of relevant data, and creating "real-world" success stories for future sales.
• Sales Enablement: Coach sales teams on value-selling methodologies, including referencing of relevant customer data,  and provide the tooling/content for self-service business justifications.
• Value Discovery: Partner with account executives to lead discovery sessions with CxOs to identify pain points and desired outcomes.
• Financial Modeling: Develop ROI (Return on Investment) and TCO (Total Cost of Ownership) value models to quantify the business impact of solutions.
• Business Case Development: Draft data-backed business cases for strategic opportunities, ensuring every claim is anchored in measurable customer impact.
• Executive Storytelling: Craft and deliver executive-level business cases that align technical solutions with broad corporate objectives.
• Commercial Objection Handling: partnering with Sales to dismantle financial objections in real-time.

What You Bring

• Strategic Consulting: 5–9+ years of experience in management consulting, business transformation, or enterprise software sales.
• Financial Intelligence: Proficiency in building complex financial models and the ability to navigate financial documents like 10-Ks and earnings transcripts.
• Analytical Power: Proficiency in data visualization and manipulation tools such as Looker and advanced Google Sheets.
• Executive Presence: Exceptional presentation and communication skills, with a proven ability to influence C-suite decision-makers.
• Technical & Market Acumen: Deep understanding of SaaS sales motions, industry trends (e.g., AI/ML acceleration), and how IT functions like operations and security drive value.

Analytical Rigor: Ability to derive meaningful insights from large, complex data sets to build compelling business cases.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Job Description

The Senior Account Manager (SAM) oversees projects within a vertical account team to ensure quality and provide continuity and tactical alignment while also leading high-profile projects from the client through to the project manager and cross-functional team. The SAM will partner with the Account Director to assist brand partners with the development and management of the tactical plan. This role requires a strong awareness of the account’s strategic direction, as well as knowledge of clients’ products and processes. The success of this position relies on the success of the team, meeting clients’ expectations, partnering with Avant colleagues, and individual performance. 

What you’ll do:

• Ensure quality and consistency across multiple tactics that are led by both Avant and   external partners  

• Provide oversight and consultation to Account Managers as it relates to project execution  

• Act as the in-house client at all times by communicating client expectations to the crossfunctional team  

• Act as the Customer Management Office (CMO) liaison within the respective   account (vertical)  

• Provide invoicing information and budget status updates to clients as requested  

• Provide direction and review job scope changes and closeouts as necessary  

• Provide peer-to-peer channel insights and recommendations  

• Drive strategic partnerships with clients by having and applying knowledge of their products and objectives  

• Lead and actively participate in strategic brainstorming sessions and annual   strategic planning  

• Assist the business owner as needed with the following tasks  

• Create proposals for projects within assigned accounts  

• Partner with finance team and project managers in budget development  

• Perform other strategic work as delegated by the Account Director

• Ensure strategic objectives are met with each client project  

• Support organic growth opportunities for the account through a strong understanding of Avant capabilities, client needs, and attention to buying signals  

• Partner successfully with Project Management Team to execute projects from the initiating and planning phases through the closing phase  

• Develop and manage project creative briefs and client scope statements  

• Supervise projects to ensure tactical and strategic goals are met  

• Follow all policies, procedures, industry standards, and compliance guidelines and ensure team members’ adherence  

• Execute client status meetings and prepare all meeting materials and follow-up items (agendas, notes, etc.)  

• Partner successfully with Project Management Team to execute projects from the initiating and planning phases through the closing phase (cont.)  

• Monitor the overall project scope from a client and account perspective and communicate scope changes when necessary   

• Provide final approval on all deliverables to ensure strategic objectives are met

• Develop and communicate status reports with management and the client, monitor project and team results against client expectations   

• Monitor and manage project-related risks and issues in partnership with the project manager; resolve and escalate risks and issues to the client when needed  

 This position is a perfect fit for you if: 

• Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you. 

• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving. 

• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data. 

• You are highly organized self-starter, able to work independently and under tight deadlines. 

• You speak social media: X, Facebook, Instagram, LinkedIn, Snapchat, YouTube, Pinterest, you name it. You have in in-depth knowledge of today’s top social platforms 

What you should have:   

• BA/BS or equivalent required  

• 3-4 years of team leadership experience required  

• 3-4 years of client/customer management experience required  

• 2+ years in pharmaceutical sales/marketing preferred  

• 2+ years’ experience in strategic planning preferred

• Leadership experience in a corporate, marketing, or life sciences environment preferred  

• Project management experience preferred

Pay Range: $85,000-$95,000

This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time. 

Ready to Power Up Your Summer?

Spend your summer at LG Electronics, where innovation meets imagination!

Program Overview

• Role: Undergraduate 2026 LG Summer Intern – Finance Team  - Zenith
• Duration: 9-week program (June 1st – July 31st)
• Schedule: Mon–Fri, 8 AM – 5 PM (Onsite)
• Location: LG/Zenith 2000 Millbrook Drive, Lincolnshire, IL
• Compensation: $25.00 per hour

The LG/Zenith Experience

Our Summer Internship Program isn’t just about gaining experience — it’s about building real skills, tackling real projects, and seeing your ideas come to life.

The LG Internship Program is built on the philosophy of ensuring that each intern is given the opportunity to perform robust and meaningful work while gaining real-world experience. At LG, you won’t be grabbing coffee (unless it’s for yourself!) You’ll collaborate with passionate teams, work on cutting-edge technology, and contribute to projects that impact millions of people around the world.

What to Expect:

• Hands-on learning and mentorship from industry experts.
• Individual strategic project with a final presentation.
• Networking opportunities with ambitious students and tech leaders.
• Exposure to everything from smart devices to sustainable solutions.

We are seeking a motivated and detail-oriented Intern to join our Zenith Finance Team!

Responsibilities

This role will focus on skills development in the following areas:

Financial reporting & analysis support

Forecast / expense / cost support

Month‑end close support

• Support month‑end close activities, including identifying missing or pending expenses and assisting with the preparation of preliminary monthly accruals under supervision.
• Perform initial review and draft‑level summaries of accounts with significant month‑over‑month variances.
• Prepare supporting materials and documentation for month‑end close reviews.
• Assist in the preparation of monthly, quarterly, and annual financial reports for internal stakeholders and HQ.
• Collaborate with cross‑functional departments to gather and validate financial data for planning and analysis purposes.
• Update and maintain Excel‑based financial models to track expenses and support forecasting activities.
• Assist with variance analysis between forecasted and actual results at a draft and support level.
• Process accounts payable invoices and support accurate coding to general ledger accounts.
• Support basic cost analysis activities to help identify potential cost‑saving opportunities.

Qualifications

• Currently enrolled in a four‑year university, majoring in Accounting or Finance
• Bilingual proficiency in English and Korean, with the ability to communicate effectively in a professional environment
• Basic understanding of accounting principles and strong interest in finance and accounting processes
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint)
• Strong attention to detail and ability to work collaboratively in a cross‑functional team environment
• Detail-oriented with a strong sense of accuracy and responsibility
• Able to work in a structured, professional finance environment

If you're curious, driven, and ready to challenge yourself, this is your moment. Let’s make this summer unforgettable — with LG.

#LI-JN2

Machine Learning Engineer – Inspire11

Elevens, as we call ourselves here, are curiously smart, purposefully scrappy, and dedicated to the highest standard of quality. By being true to ourselves and others, we create a respectful environment that enhances collaboration, drives growth through high expectations, and ensures alignment with our core values. Inspire11 is more than a modern business and technology consulting firm; we're a revolution. We work differently — and it shows. Every move we make is tied to measurable value, and our success aligns with our clients’ success. We partner to simplify the complex, solve sustainably, and stay ahead by continuously pushing our own thinking forward. Value creation isn't something we talk about — it's something we live, every day. 

At Inspire11, we're not just offering a job; we're providing a platform for you to transform the future. You'll feel right at home here if you think differently, build boldly, and lead with impact. We're a place where your unique perspective is valued, your boldness is celebrated, and your potential is unleashed. 

• Growth Through Challenge:  We hold ourselves to the highest standards of excellence and accountability. At Inspire11, we are committed to delivering exceptional results and empowering our employees to take ownership of their work and drive meaningful impact. You'll work alongside elite consultants who challenge you to expand your skills and think even more creatively. 

• The Autonomy to Do Your Best Work: Here, outcomes matter more than outputs. It's about the value we create. You'll have the autonomy to shape your work, drive decisions, and make an impact—not just for our clients but for your growth. You'll be challenged to think strategically, anticipate needs, and solve problems. Bold thinking, creative approaches, and challenging conventional wisdom are part of our DNA. Our clients rely on us to lead them into what's next. 

• Diverse Perspectives Driving Innovative Solutions: We champion inclusivity and authenticity, knowing that diverse perspectives drive better solutions. You'll be encouraged to bring your whole self to work, knowing that's where true innovation happens. We also believe that doing great work should be fun. Our culture thrives on energy, camaraderie, and appreciating the unique contributions that make Inspire11 an amazing place. Our teams get energy from being the best they can be. 

 What you can expect in this role: 

• Designing scalable machine learning infrastructure, including implementing CI/CD pipelines for model deployment
• Monitoring models in production
• Developing Generative AI solutions
• Ensuring security and compliance
• Preprocessing and analyzing datasets
• Developing and fine-tuning ML models to optimize for performance
• Communicating results to stakeholders 

Tools for success: 

• Exhibit strong software engineering principles
• Proficiency in cloud architecture (AWS, Azure, GCP)
• Familiarity with CI/CD and DevOps
• Expertise in data preprocessing and ML techniques
• Experience with model evaluation and libraries like TensorFlow, PyTorch
• Proven experience in ML engineering
• Strong programming skills (Python, R)
• Cloud services and infrastructure knowledge
• Agile methodologies understanding 

Inspire11 is unable to sponsor employment visas at this time. Applicants must be legally authorized to work in the U.S. at the time of application and throughout the duration of employment. 

Inspire11’s Privacy Policy: https://www.inspire11.com/privacy-policy/  

U.S. Compensation & Benefits  

Compensation at Inspire11 
Inspire11 follows Title VII of the Civil Rights Act of 1964, the Equal Pay Act of 1963, the Illinois Human Rights Act, the Illinois Equal Wage Act, and the Illinois Equal Pay Act of 2003. We believe that people performing the same role at the same level, with similar levels of ability or experience, should be similarly compensated. We also believe that the most critical factors driving compensation should be an Eleven’s skill, experience, performance, responsibility, and effort. We may also consider an employee’s length of service, relevant education, training, or certification, and the requirements of a specific job. We may also consider whether the cost of living or competition for talent in specific markets requires adjustments in compensation for employees in those markets. Our goal is to fairly compensate all our Elevens based on these factors within the Company’s financial ability.   

Compensation may be increased or decreased at Inspire11’s discretion based on an employee’s performance reviews, market conditions, and the Company’s financial performance. Inspire11 will always notify an employee in writing before any change is made to their compensation.  

Bonuses 
We may allow employees in Sales, Recruiting, or Leadership to earn periodic bonuses based on sales, revenue, client-specific or practice-specific targets. These targets are communicated to each eligible employee via offer letter or annual update. All such target-based bonuses are calculated based on the Company and an individual’s periodic performance and will only be awarded if: (a) the employee is meeting performance expectations and is an employee in good standing of the Company; (b) the target is met; and (c) the Company’s current financial performance and market conditions permit the bonus to be paid out. All periodic bonuses are discretionary and are earned only when paid out.   

Each year, the Company will decide whether the Company’s financial performance, market performance, and business realities allow it to create an annual bonus pool. If the Company decides that annual bonuses may be awarded, then the Leadership Team will grant annual bonuses to employees in good standing based on the same factors discussed in the previous paragraph while also considering employees’ diligence, performance, expertise, skill, judgment, and experience. To be eligible to participate in this annual bonus pool, an employee must be hired by no later than October 1st of the preceding year. Annual bonuses and merit increases may be prorated based on hire date. Employees eligible for target-based periodic bonuses are not eligible to participate in the annual bonus pool.   

Options or Other Equity in Inspire11 
Inspire11 has a legacy program that allowed certain high-performing employees to purchase shares of the Company through an affiliate. The Company also has a newer program that grants options annually to high-performing employees based on their performance reviews, their managers’ recommendation, and leadership approval. These options have a vesting period associated with them.  

Benefits 
Full-time employees are eligible for the following contributory benefits, where premiums are partially paid by the Company and partially by the employee:   

• Medical insurance plans, 
• Dental insurance plans, and  
• Vision insurance plans.  

Full-time employees are eligible for the following benefits provided wholly by the Company:  

• Short-term disability, providing for a benefit of 60% of an employee’s salary up to a maximum of $2,000 per week for up to 11 weeks after a 7-day waiting period; 
• Long-term disability, providing for 60% of an employee’s salary up to a maximum of $10,000 per month for the time period from the 91st day after a qualifying event through the earlier of the end of the disability or age 67; 
• Life insurance, providing for a benefit of two times the employee’s annual salary, up to a maximum payout of $400,000;   
• A connectivity stipend of $325 annually; 
• Employee Assistance Program, providing for confidential counseling sessions, 24-hour crisis support, online peer support groups, skills training, behavioral health coaching, initial free legal consultations (and discounted rates on referred lawyers), online legal forms, assistance with eldercare and parenting services, among other things.  

Full-time employees are also eligible to participate in the Company’s 401(k) plan, which allows employees to contribute to a standard or Roth IRA. According to a vesting schedule, the Company matches 100% of employee contributions up to 3% of an employee’s salary.  

Depending on eligibility and their elections, full-time employees may also have access to certain tax-advantaged savings accounts set up through the Company, into which employees contribute withheld funds:   

• Flexible savings accounts
• Limited-purpose flexible savings accounts  
• Healthcare savings accounts
• Dependent care savings accounts  
• Commuter benefit accounts  

Paid Time Off and Leave 
Inspire11 grants all eligible employees any statutory leave required by federal, Illinois, or other applicable law, such as FMLA, bereavement, sick leave, emergency leave, jury duty or witness leave, and VESSA leave.   

In addition, Inspire11 has a self-managed paid time off policy (PTO) that does not set predetermined upper limits on the amount of PTO an employee may take. All PTO must be requested in advance and approved by the appropriate supervisor to ensure client work can continue. All full-time employees are expected to take a minimum of one week of PTO each year.   

Inspire11 offers paid parental leave to full-time employees who have been with the company for at least one year. Birthing parents are eligible for up to 12 weeks of paid parental leave, while non-birthing parents are eligible for up to 6 weeks. Short-term disability (STD) benefits are also provided following childbirth. When combined with PTO and STD, birthing parents may receive a total of 18–20 weeks of paid leave. Lastly, Inspire11 has eight paid holidays.  

Other Benefits 
Inspire11 also maintains other programs that provide additional benefits to employees, such as:   

• Impact to 11: a charitable giving matching program where, after being employed by Inspire11 for a year, employees may request that a qualifying charity receive up to $500 in matching donations each year. 
• Professional development benefits for qualifying employees: a program allowing for reimbursement of certain course materials and costs on a discretionary basis for employees who have been at Inspire11 for at least 6 months, with supervisor’s approval. 
• Regular gifts of Inspire11 clothes, office items, and swag.  

Disclaimer 
This document applies only to the United States and to Inspire11 LLC, not our worldwide partners.  

Inspire11 reserves the right to change the benefits offered to employees in accordance with applicable law based on business needs, market conditions, and financial stability. Before changing any benefits, Company will notify all employees of the change and will update this document.  

EEOC 
Inspire11 is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. If you need assistance or a reasonable accommodation during the application process, please contact us at hr@inspire11.com, or inform your recruiting partner.  

The Work

Ripple Treasury is a high-growth, $100M ARR SaaS business delivering mission-critical solutions for the Office of the CFO. Our adaptable, native digital platform serves the world’s most demanding finance organisations — enabling CFOs, Controllers, and Treasury teams to operate with greater speed, accuracy, and confidence; the “Clarity to Act”.

Our customers are large and enterprise-scale organisations, and we serve them through a fundamentally high-touch, relationship-driven model. We operate globally with significant presence across North America (US & Canada), Europe (London, Dublin, and Geneva), and Asia-Pacific (Singapore and Sydney). We are on a clear trajectory toward category leadership and are investing decisively in our customer experience and go-to-market capabilities to get there.

As Head of Customer Success, you will own the full post-implementation customer experience — from go live through to deep adoption and long-term advocacy — for a global, enterprise customer base where relationships are complex, stakes are high, and expectations are demanding. This is a seat on the Leadership Team and a pivotal role in driving how we retain, grow, and scale with our customers.

Your primary commercial mandate is the protection and growth of recurring revenue through disciplined retention management, pricing stewardship, and a deep commitment to driving product adoption. Where customers are getting maximum value from the platform, expansion naturally follows — and you will build the adoption engine that makes this a repeatable, measurable reality.

You will lead Customer Success, Support, and Customer Education, building the systems, talent, and AI-powered tooling required to deliver measurable, repeatable value at scale. You will be the voice of the customer in the leadership team, a trusted commercial partner to Sales, and the leader who sets the standard for what great customer experience looks like in enterprise FinTech.

Central to this role is the ownership of Ripple Treasury’s Customer Reference Programme. In enterprise software sales, references are not a courtesy — they are a commercial weapon. A well-prepared, enthusiastic reference from a peer CFO can accelerate a deal and eliminate competitive risk; a poor or unprepared one can destroy months of sales effort. Building a deep, diverse, and actively managed panel of reference customers is therefore a strategic priority for the business, and this role owns it end to end. The programme begins at implementation — identifying and nurturing potential advocates from the moment a customer goes live — and evolves throughout the customer lifetime into formal references, case studies, executive peer relationships, and public advocacy. Done well, the reference programme becomes one of Ripple Treasury’s most powerful go-to-market assets.

What you’ll do

Revenue Retention & Pricing Stewardship

• Own gross revenue retention (GRR) as the primary commercial accountability of the role — building the operational rigour, early-warning systems, and executive relationship depth to protect and grow the recurring revenue base.
• Lead the annual and in-cycle renewal process for enterprise accounts, ensuring renewals are managed proactively, professionally, and with a clear commercial strategy that reflects the value delivered.
• Act as a key voice in pricing decisions — partnering with Finance, Product, and Sales leadership to ensure price positioning is grounded in demonstrated customer value, market context, and long-term retention dynamics.
• Develop and manage a tiered account coverage model that matches resource intensity to account risk, strategic importance, and growth potential across the global portfolio.
• Maintain a real-time view of customer health, renewal risk, and commercial exposure across all regions, and report this clearly and confidently to the leadership.

Product Adoption & Customer Value Realisation

• Define and own the adoption framework for the business — including feature activation milestones, user engagement benchmarks, and outcome-based success metrics aligned to CFO priorities.
• Build structured Customer Success programmes — health check cadences, QBRs, and executive business reviews — that create a continuous conversation around value delivery and adoption progress.
• Partner with Product to ensure the platform is intuitive, well-documented, and supported by in-app guidance, self-serve resources, and AI-assisted help that reduces friction and accelerates time-to-value.
• Develop a Customer Education capability — including digital learning pathways, and power-user programmes — that embeds deep product knowledge within customer organisations.
• Use adoption data to generate account-level intelligence that Sales can act on: identifying expansion-ready customers, surfacing whitespace opportunities, and flagging where new use cases are gaining traction.
• Work closely with Sales and Marketing on the customer-led growth motion — ensuring CS insight feeds pipeline generation, case studies, and customer referral programmes.

Customer Support & Service Excellence

• Oversee the global Customer Support organisation, ensuring consistent, high-quality service delivery across all geographies and time zones (US, Canada, UK, Ireland, Switzerland, Singapore, and Australia).
• Set and hold the team accountable to SLA commitments and customer satisfaction benchmarks — including CSAT, NPS, and time-to-resolution — that reflect the high standards our enterprise customers expect.
• Drive a shift toward intelligent, AI-augmented support — deploying deflection tools, predictive issue detection, and AI-assisted case resolution that reduce effort for customers and free the team to focus on complex, high-value interactions.
• Ensure Support is positioned as a proactive function, not just a reactive one — flagging adoption gaps, product friction, and at-risk signals to CS and Product in real time.

AI-Powered Tooling & Operating Model

• Define and own the AI and technology roadmap for the Customer organisation — selecting, deploying, and continuously improving the tools that underpin CS, Support, and Education workflows.
• Champion the use of AI-driven customer health scoring that synthesises product usage data, support ticket patterns, engagement signals, and sentiment to provide a predictive, real-time view of each account.
• Deploy AI-assisted tooling for CSMs and Support teams — including intelligent playbook recommendations, automated at-risk alerts, AI-drafted customer communications, and summarisation of account history — to increase capacity and consistency.
• Use AI to scale the Quality Business Review process: automating data preparation, surfacing the most relevant insights per account, and enabling CSMs to spend more time on strategic conversation and less on slide preparation.
• Leverage AI-powered self-serve and in-product guidance to accelerate adoption journeys — reducing dependency on human-led intervention for common tasks and feature discovery.
• Build a culture of experimentation within the team — regularly testing new AI tools, measuring their impact on key metrics, and scaling what works across the global CS organisation.
• Partner with the Chief Technology Officer and Chief Product Officer to ensure the AI tooling strategy for the Customer team is aligned with the broader platform and data architecture.

Customer References & Advocacy

• Build and own a structured Customer Reference Programme that begins at implementation — identifying and nurturing potential reference customers from go-live, before they are ever needed by Sales, so that relationships are warm, stories are authentic, and references are given willingly rather than reluctantly.
• Partner with the implementation and onboarding teams to embed reference-readiness into the customer journey from day one — setting expectations with new customers early, capturing initial success stories at go-live, and progressively building the relationship depth required for credible, high-quality references as the account matures.
• Maintain a live, actively managed reference panel — segmented by industry, geography, use case, and customer size — that gives Sales the right reference for the right prospect at the right moment in every deal cycle. A generic reference is rarely as powerful as a matched one.
• Protect reference customers with the same rigour as pipeline — monitoring their health, acting quickly when sentiment shifts, managing reference fatigue by rotating requests thoughtfully, and ensuring that every reference commitment is properly briefed, prepared, and followed up with appropriate recognition.
• Work closely with Sales leadership to understand the deals where references are material to close — and escalate rapidly when a reference risk is identified. A single poor or unprepared reference in a competitive enterprise deal can be decisive; this function must be treated as a commercial priority, not an administrative one.
• Expand advocacy beyond individual reference calls — building a programme that includes executive peer networks, customer advisory boards, co-authored thought leadership, conference speaking opportunities, and case studies that give willing customers meaningful ways to advocate publicly for Ripple Treasury in the CFO community.
• Track reference programme health as a formal metric — including the size and quality of the active reference panel, reference request fulfilment rates, and the contribution of references and advocacy to Sales win rates — and report this to leadership alongside the core retention and adoption scorecard.

Voice of Customer & Cross-Functional Partnership

• Serve as the definitive internal champion for the customer, synthesising feedback, usage trends, and renewal signals into actionable insight for Product, Engineering, Marketing, and leadership.
• Establish robust VoC programmes — including NPS, QBRs, advisory councils, and win/loss analysis — that create a closed feedback loop from the frontline to the product roadmap and commercial strategy.
• Partner closely with the Head of Sales to align on the commercial handoff from post-sale to Sales, ensuring expansion opportunities identified through adoption data are translated into qualified pipeline.
• Represent the customer perspective in all leadership discussions.

Team Leadership & Organisational Development

• Build, lead, and inspire a globally distributed customer-facing organisation across Customer Success and Support, with a culture that is accountable, data-driven, and genuinely customer-obsessed.
• Develop a high-performance environment with clear career paths, coaching frameworks, and recognition programmes that attract and retain top talent across the US, Canada, UK, Ireland, Switzerland, Singapore, and Australia.
• Drive AI literacy and adoption within the team — ensuring every CSM and Support professional is equipped and expected to use AI tools as a core part of their daily workflow, not an optional add-on.
• Build the operational infrastructure — playbooks, KPI frameworks, health scoring, CS platforms, and reporting cadences — that makes the team scalable without losing the quality and personalisation that enterprise customers expect.

What you’ll bring

Essential Experience

• 10+ years of progressive experience in customer-facing leadership roles within B2B enterprise SaaS, with at least 3–5 years at the top table with clear ownership of post-sale revenue and retention.
• Demonstrated track record of achieving and defending strong GRR metrics at scale — ideally in a $50M–$200M ARR SaaS business — with experience navigating complex enterprise renewal negotiations.
• Proven experience building and scaling product adoption programmes that create a measurable link between feature engagement and commercial outcomes.
• Deep experience partnering with Sales on customer-led growth motions — turning CS insight into pipeline and customer advocacy into revenue.
• Hands-on experience deploying AI and automation tools within a CS or Support organisation — including customer health platforms, AI-assisted workflows, and self-serve/deflection tools.
• Experience serving customers in the Office of the CFO, financial technology, ERP, FP&A, treasury, or GRC verticals is highly desirable — the ability to converse credibly with CFOs and finance leaders is essential.
• Proven ability to manage high-touch relationships with enterprise or Fortune 500 customers, including executive sponsorship at C-Suite level across multiple geographies.
• Track record of building globally distributed teams that operate cohesively across time zones, cultures, and regulatory environments.

Leadership Attributes

• Customer obsessed — you hold a deeply held belief that customer outcomes and business outcomes are inseparable, and you bring this perspective to every internal decision.
• Commercially grounded — you understand that retention, pricing, and adoption are interconnected levers, and you manage them with precision and strategic intent.
• AI-forward — you are genuinely enthusiastic about the potential of AI to change how customer organisations operate, and you have the credibility and hands-on experience to lead this transformation.
• Data-driven — you operate from insight, not instinct alone; you are comfortable with health scoring models, cohort analysis, adoption funnels, and leading vs lagging indicators.
• Executive presence — you are credible, compelling, and confident in front of enterprise customer executives.
• Builder’s mindset — you are energised by the opportunity to create structure, process, and capability in a business that is still scaling, and you know the difference between building for now and building for scale.
• Collaborative and Sales-aligned — you see CS and Sales as one commercial team with different roles, and you invest in making the partnership between them a genuine competitive advantage.

Preferred Background

• Experience in financial technology, ERP, FP&A, treasury, or GRC SaaS solutions.
• Previous exposure to private equity or venture-backed high-growth environments.
• Familiarity with market leading CS and CRM platforms.
• Working knowledge of AI tools relevant to CS operations: LLM-based summarisation, predictive health scoring, AI-assisted communication, and in-product guidance platforms.
• Multilingual capability or deep experience leading teams across English, Spanish, French, and German-speaking markets.

This position is remote Chicago based.

We are seeking a data sales professional to join our team. In this role, you will drive revenue and data license bookings for our audience, measurement and analytics solutions within agency, publisher and advertiser prospects.

The Sales Account Executive is a results-focused, motivated sales professional who will identify and bring to closure direct sales engagements, upgrade and expand existing accounts, and work closely with regional partners. They will develop and implement a comprehensive strategy that maximizes opportunities for Precisely PlaceIQ products and services. As Precisely’s growth and success is based on our customer’s success, a passion for owning and driving the complete customer lifecycle is critical.

What you will do: 

• Learn and understand Precisely products and services, and the Precisely approved sales methodology.
• Develop an understanding of key industry trends, market opportunities, and common pain points in your territory.
• Drive demand and usage of PlaceIQ Precisely’s Programmatic Audience and Measurement data amongst Agencies and Advertisers
• Develop and execute business plans to generate pipeline and revenue within assigned territory.
• Build strong client relationships and leverage that network to expand into new accounts or buying centers.
• Collaborate with Precisely’s Marketing, Sales Engineering, Services teams and more to generate customer demand and compelling business propositions based on Precisely’s solutions.
• Leverage internal resources and the broader Precisely ecosystem - channel partners, distributors, and technology partners - to extend your reach and impact within your territory.
• Prioritize customer value and experience throughout the customer lifecycle.
• Document sales steps and manage your territory forecast utilizing Precisely’s Salesforce CRM.
• Support the VP of Sales in accordance with the region’s strategy and plans.

What we are looking for:

• Bachelor’s degree in business or related field and 3+ years in enterprise software sales (SaaS preferred).
• Equivalent experience will be accepted in place of the educational requirement.
• Strong client engagement and relationship-building skills at all levels.
• Strong negotiation skills and demonstrated success with value- or outcome-based selling.
• Strong analytical, problem solving, and time management skills.
• Working knowledge and selling experience in the Programmatic ad-tech data space.
• High levels of intellectual curiosity and adaptability; you strive to understand your clients’ businesses and collaborate to define innovative solutions.
• Approximately 25% travel is required.

AI Skills/Knowledge:  

• Uses AI tools to research accounts, draft outreach, and experience with AI-assisted CRM hygiene (e.g., Salesforce or Copilot for Sales.

Preferred Requirements

• Data & SaaS software sales experience
• Experience selling into Programmatic Advertising Agencies, Publishers, Ad-Tech companies and Advertisers.
• Experience selling into large Advertising Agencies in Chicago (ie Publicis, WPP, Omnicom, etc)
• Successful selling history within a global company with a broad products / services portfolio.
• Demonstrated experience driving complex sales cycles and customer success within a matrixed selling organization.
• Chicago geographic location is preferred but not required for otherwise highly qualified candidates.

We are committed to fair and equitable compensation practices. The base salary range for this role is $100,000 – $135,000 annually, depending on experience and qualifications.  This base salary does not include commission.

Please note: The top end is reserved for individuals who meet preferred qualifications and bring directly relevant experience. 

Final compensation will be determined based on: Relevant skills and experience, internal equity and budget considerations.   

#LI-CA1

THE ROLE 

As an Associate Engagement Manager, you will be the architectural backbone of our customer engagement lifecycle, ensuring every proposal and partnership begins with precision and clarity. You’ll bridge the gap between complex customer needs and Everpure™ Platform solutions, coordinating cross-functional workstreams to deliver high-impact, compliant responses. By partnering with senior leaders on strategic framing, you’ll turn ambiguity into structured momentum, driving the alignment necessary to secure transformative outcomes for our global clients.

Location: Chicago, New York, Raleigh, North Carolina

Hybrid role: This position requires regular in-office presence for in-person collaboration.

WHAT YOU'LL DO

• Drive Proposal Excellence: Own the end-to-end workstream for small-to-midsized customer engagements, refining messaging and structured workflows to ensure every deliverable is cohesive, accurate, and reflects the unique value of the Everpure™ Platform.
• Manage Engagement Lifecycle: Orchestrate customer interactions with a predictable cadence, aligning internal stakeholders on roles and dependencies while proactively surfacing risks to maintain steady progress toward shared business goals.
• Lead Execution & Accountability: Act as the central point of coordination for assigned projects, maintaining rigorous decision logs and action tracking to move teams past barriers and meet critical deadlines.
• Synthesize Consultative Insights: Conduct disciplined discovery sessions with stakeholders to validate priorities, translating qualitative findings into data-driven summaries that inform strategic positioning and proposal refinement.
• Uphold Governance Standards: Produce high-quality, customer-ready outputs with meticulous documentation hygiene, ensuring all data and assumptions are verified, auditable, and aligned with global brand standards.

WHAT YOU BRING

• Engagement Coordination: Proven ability to manage customer-facing projects or proposal workstreams with a focus on structure, predictability, and cross-functional collaboration.
• Analytical Discovery & Communication: Skilled at conducting discovery to surface customer priorities and translating complex information into clear, persuasive written and verbal narratives for internal and external audiences.
• Execution Discipline: High attention to detail regarding documentation hygiene, version control, and the ability to maintain consistent quality across multiple contributors under tight timelines.
• Adaptive Problem Solving: A proactive approach to learning new industries and tools, paired with the sound judgment to know when to navigate challenges independently and when to escalate for strategic guidance.

As a Senior Data Center Engineer, you'll help us scale our Core/Edge Data Centers and hardware infrastructure at a time of incredible growth for our business. At Roblox, you'll have boundless opportunities to shape the future of the Imagination Platform™ and demonstrate your passion for delivering thoughtful solutions in front of a global audience. If you know what it takes to build and operate hardware infrastructure that can sustain millions of concurrent players year-round and you take play as seriously as we do, you'll fit right into our highly experienced and ever-expanding engineering team. You will report to the Technical Lead Data Center Engineer.

You will:

• Develop and maintain the Core/Edge Data Center and hardware infrastructure to meet the large scale and real-time requirements of our Imagination Platform™ to ensure our community has an awesome experience anywhere in the world. This includes all aspects of the server, network infrastructure, power, and environmental life cycles.
• Own efforts to track and mitigate systemic issues preventing hosts from returning to service.
• Identify and solve critical problems and prevent them from re-occurring via root cause analysis and giving recommendations to improve automation.
• Coordinate with peers to establish and uphold best practices related to breakfix, install, decom and all other aspects of datacenter operations.
• Create, influence, and improve the development platform, infrastructure, standards (Runbooks, SOPs, MOPs), and methods to ensure the goal of scalability and high availability can be achieved.
• Leverage partnerships across teams to automate maintenance actions which do not require physical intervention.
• Encourage an environment of continuous improvement and learning among engineering staff.
• Assist in coordinating vendors and ensuring quality of outsourced projects
• Participate in the on-call rotation for our critical infrastructure.
• Travel: International and Domestic travel may be required 25% of the time and up to 50% of time depending on needs of the business.

You have:

• At minimum 6+ years of experience working in large-scale Data Center Infrastructure environments and experience planning, executing, and documenting repairs in the server and networking domains.
• Extensive experience installing, monitoring, and maintaining server and network equipment. This includes brand new server and network provisioning.
• In-depth knowledge of data center environments, servers, and network equipment.
• Proven experience executing on multiple tasks simultaneously.
• You have installed various equipment that commonly resides in the data center environment and are able to lift 75 pounds occasionally.

You are:

• Someone who is ready for action wielding a wealth of server and network hardware troubleshooting knowledge to support Roblox’s systems.
• Excited about getting in front of complex problems, and can effectively organize your work to overcome emergent high-impact issues.
• Someone who enjoys building processes and procedures for the day to execute our workload and for developing new capabilities as a team.
• Someone who asks the right questions to solve issues within your expertise and you use data to test your theories. You are able to formulate and identify problems, generate and evaluate a variety of solutions (some of which are novel), and implement the best one(s).
• Someone who is committed to demonstrating professionalism in all interactions with partners both inside and outside Roblox to ensure continued success in cross-functional initiatives. You are able to foster trust and uphold the reputation of the team and company.

#LI-Remote

Your Opportunity

The Scion Group strives to create an extraordinary living and learning environment through our passion for customer experience and strong partnerships in our communities. Our Capital and Facilities teams play a vital role in ensuring the long-term performance of our physical assets while maintaining a safe, reliable, and comfortable environment for our residents.

The Asset Manager - HVAC will lead Scion’s national strategy for managing, maintaining, and modernizing over $150 million in HVAC systems across our real estate portfolio. This role is responsible for creating and executing a comprehensive approach to HVAC lifecycle planning—optimizing system performance, extending equipment life, reducing operational risk, and supporting cost-effective capital planning.

This position will act as the primary technical liaison between Capital, Facilities, vendors, and property-level teams, while also analyzing HVAC system data, spend trends, and maintenance protocols to drive smart, scalable mechanical asset management.

This position is based out of our corporate headquarters in Chicago, IL, and will require frequent travel to properties across the U.S.

Your Benefits

• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternal Leave
• Parental Leave
• Learning reimbursement opportunities

Responsibilities: 

• Lead end-to-end execution of capital construction projects.
• Provide expert knowledge on all large-scale HVAC and central plant (boiler/chiller) system replacements and upgrades portfolio wide. 
• Manage project scope, schedule, and budget across multiple concurrent projects, ensuring alignment with organizational capital plans and timelines.
• Collaborate with Capital Planning to translate long-term asset strategies into executable construction projects.
• Oversee project planning, design review, bidding, and construction phases, ensuring technical accuracy and cost efficiency.
• Evaluate and validate scopes of work for major mechanical system projects, including boilers, chillers, cooling towers, and building distribution systems.
• Manage third-party engineers, contractors, and vendors, ensuring performance, accountability, and adherence to contract requirements.
• Partner with Facilities and Operations teams to identify project needs, define priorities, and ensure smooth project handoffs.
• Lead project risk identification and mitigation, particularly for complex mechanical systems in occupied buildings.
• Drive consistency in project delivery standards, procurement strategies, and cost controls across the portfolio.
• Review and approve project budgets, change orders, and pay applications, ensuring financial discipline and transparency.
• Conduct site visits to monitor progress, resolve field issues, and support critical project milestones.
• Analyze project performance, costs, and outcomes to inform future capital planning and continuous improvement.
• Support development of standards, specifications, and best practices for large-scale mechanical system replacements.

The responsibilities listed above are not all inclusive. 

Qualifications

• 7+ years of experience in construction project management, with a strong focus on capital projects involving large mechanical systems.
• Demonstrated experience managing complex HVAC and central plant projects (e.g., boilers, chillers, hydronic systems) in multifamily, commercial, or institutional buildings.
• Proven ability to manage multiple projects simultaneously, including budgeting, scheduling, and vendor coordination.
• Strong understanding of construction processes, contract management, and project delivery methods.
• Experience working with engineers, general contractors, and specialty mechanical contractors.
• Ability to evaluate technical project scopes and translate them into actionable construction plans.
• Strong financial acumen, including experience managing capital budgets and analyzing project costs.
• Excellent communication and leadership skills, with the ability to collaborate across corporate and field teams.
• Travel expectations are (approximately 40–50%) to support project execution and site oversight.
• Proficiency in project management tools and Microsoft Excel.
• Relevant certifications (e.g., PMP, CCM) preferred; mechanical or HVAC-related certifications are a plus.

Working Conditions

• Ability to work in varying environments, including rooftops, mechanical rooms, and confined spaces.
• Frequent travel to Scion-managed properties across multiple U.S. states.
• Occasional evening or weekend availability may be required to support urgent site needs or project timelines.

Operational Details

• Job location is based at Scion's Chicago corporate headquarters.
• Working hours consist of standard daytime business hours.
• Corporate Office experience is preferred.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

#INDESJ1 IND-B #wearehiring #werehiring 

Your Opportunity

The Scion Group strives to create an extraordinary living and learning environment through our passion for customer experience and strong partnerships in our communities. Our Capital and Facilities teams play a vital role in ensuring the long-term performance of our physical assets while maintaining a safe, reliable, and comfortable environment for our residents.

The Asset Manager - HVAC will lead Scion’s national strategy for managing, maintaining, and modernizing over $150 million in HVAC systems across our real estate portfolio. This role is responsible for creating and executing a comprehensive approach to HVAC lifecycle planning—optimizing system performance, extending equipment life, reducing operational risk, and supporting cost-effective capital planning.

This position will act as the primary technical liaison between Capital, Facilities, vendors, and property-level teams, while also analyzing HVAC system data, spend trends, and maintenance protocols to drive smart, scalable mechanical asset management.

This position is based out of our corporate headquarters in Chicago, IL, and will require frequent travel to properties across the U.S.

Your Benefits

• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternal Leave
• Parental Leave
• Learning reimbursement opportunities

Responsibilities: 

• Lead end-to-end execution of capital construction projects.
• Provide expert knowledge on all large-scale HVAC and central plant (boiler/chiller) system replacements and upgrades portfolio wide. 
• Manage project scope, schedule, and budget across multiple concurrent projects, ensuring alignment with organizational capital plans and timelines.
• Collaborate with Capital Planning to translate long-term asset strategies into executable construction projects.
• Oversee project planning, design review, bidding, and construction phases, ensuring technical accuracy and cost efficiency.
• Evaluate and validate scopes of work for major mechanical system projects, including boilers, chillers, cooling towers, and building distribution systems.
• Manage third-party engineers, contractors, and vendors, ensuring performance, accountability, and adherence to contract requirements.
• Partner with Facilities and Operations teams to identify project needs, define priorities, and ensure smooth project handoffs.
• Lead project risk identification and mitigation, particularly for complex mechanical systems in occupied buildings.
• Drive consistency in project delivery standards, procurement strategies, and cost controls across the portfolio.
• Review and approve project budgets, change orders, and pay applications, ensuring financial discipline and transparency.
• Conduct site visits to monitor progress, resolve field issues, and support critical project milestones.
• Analyze project performance, costs, and outcomes to inform future capital planning and continuous improvement.
• Support development of standards, specifications, and best practices for large-scale mechanical system replacements.

The responsibilities listed above are not all inclusive. 

Qualifications

• 7+ years of experience in construction project management, with a strong focus on capital projects involving large mechanical systems.
• Demonstrated experience managing complex HVAC and central plant projects (e.g., boilers, chillers, hydronic systems) in multifamily, commercial, or institutional buildings.
• Proven ability to manage multiple projects simultaneously, including budgeting, scheduling, and vendor coordination.
• Strong understanding of construction processes, contract management, and project delivery methods.
• Experience working with engineers, general contractors, and specialty mechanical contractors.
• Ability to evaluate technical project scopes and translate them into actionable construction plans.
• Strong financial acumen, including experience managing capital budgets and analyzing project costs.
• Excellent communication and leadership skills, with the ability to collaborate across corporate and field teams.
• Travel expectations are (approximately 40–50%) to support project execution and site oversight.
• Proficiency in project management tools and Microsoft Excel.
• Relevant certifications (e.g., PMP, CCM) preferred; mechanical or HVAC-related certifications are a plus.

Working Conditions

• Ability to work in varying environments, including rooftops, mechanical rooms, and confined spaces.
• Frequent travel to Scion-managed properties across multiple U.S. states.
• Occasional evening or weekend availability may be required to support urgent site needs or project timelines.

Operational Details

• Job location is based at Scion's Chicago corporate headquarters.
• Working hours consist of standard daytime business hours.
• Corporate Office experience is preferred.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

#INDESJ1 IND-B #wearehiring #werehiring 

Your Opportunity

The Director of Product Engineering is responsible for leading the design, development, and delivery of Scion’s internal and resident-facing software tools. This role sits at the intersection of product management, engineering execution, and business strategy—ensuring Scion’s technology platforms drive operational efficiency, enhance resident experience, and scale with portfolio growth.
This leader will build and manage high-performing engineering teams, partner closely with product and operations stakeholders, and establish a modern, scalable technology ecosystem aligned with Scion’s long-term digital strategy.

Your Responsibilities

Engineering Leadership & Strategy

• Define and execute the engineering vision for Scion’s software platforms, aligned with business objectives.
• Lead, mentor, and grow a team of software engineers, QA, and technical leads.
• Establish best practices for architecture, coding standards, testing, and deployment.
• Drive adoption of modern development frameworks, cloud infrastructure, and scalable systems.

Product & Cross-Functional Partnership

• Partner with Product, Analytics, Revenue Management, and Operations teams to translate business needs into technical solutions.
• Collaborate on product roadmaps, ensuring engineering feasibility, scalability, and performance.
• Act as a key stakeholder in prioritization, balancing speed, quality, and business impact. 

Platform Development & Ownership

• Oversee development of internal tools (leasing, operations, reporting, integrations) and resident-facing applications. 
• Ensure systems integrate seamlessly with third-party platforms (e.g., property management systems, CRMs, payment systems).
• Drive data platform improvements to support analytics, reporting, and decision-making. 

Delivery & Execution

• Implement agile development processes to improve speed, predictability, and transparency.
• Own delivery timelines, resource planning, and execution quality.
• Monitor KPIs such as system performance, uptime, deployment frequency, and defect rates. 

Technology & Architecture

• Lead architectural decisions to ensure systems are scalable, secure, and maintainable. 
• Champion cloud-native solutions (e.g., AWS/Azure), APIs, and microservices where appropriate. 
• Ensure adherence to cybersecurity, data privacy, and compliance standards. 

Operational Excellence

• Improve engineering efficiency through tooling, automation, and CI/CD pipelines. 
• Manage vendor relationships and external development partners as needed. 
• Establish incident response processes and ensure high system reliability. 

What We Require

Experience
•    8+ years of software engineering experience, with 3–5+ years in a leadership role. 
•    Proven experience leading engineering teams delivering SaaS or enterprise software products. 
•    Experience building and scaling internal tools or operational platforms preferred. 
•    Background in e-commerce, property management/revenue management, or marketplace platforms is a plus. 
Technical Expertise
•    Strong understanding of modern web architectures, APIs, and cloud infrastructure. 
•    Experience with languages/frameworks such as JavaScript (React, Node), Ruby on Rails, Python, or similar. 
•    Familiarity with data systems, integrations, and analytics platforms. 
•    Experience implementing CI/CD pipelines and DevOps practices. 
Leadership & Business Skills
•    Demonstrated ability to align engineering efforts with business outcomes. 
•    Strong communication skills with both technical and non-technical stakeholders. 
•    Experience working in cross-functional, product-driven environments. 
•    Ability to prioritize effectively in a fast-paced, growth-oriented organization. 
________________________________________
Key Competencies
•    Strategic thinking with hands-on execution capability 
•    Strong ownership and accountability 
•    Collaborative leadership style 
•    Data-driven decision-making 
•    Continuous improvement mindset

Operational Details

• Job location is based at Scion’s Chicago corporate headquarters.
• Working hours consist of standard daytime business hours.

Your Benefits 

• FLSA Status Exempt
• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternal Leave
• Parental Leave
• Learning reimbursement opportunities

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

IND-B #wearehiring #werehiring 

The Technology, Data, and Intelligence Team

Okta is the leading independent identity provider. The Technology, Data, and Intelligence (TDI) organization is the engine that powers Okta's global workforce, providing the technology and systems that enable our employees to do their best work.

The Staff Product Analyst (Workday Payroll) Opportunity

Okta is seeking a Staff Product Analyst (Workday Payroll) to join our People Technology Team. This is a pivotal role dedicated to the product-led optimization of Okta's global Workday platform. Beyond standard configuration, you will lead the end-to-end lifecycle of our payroll systems from strategic discovery and design to global deployment and adoption. You will act as a consultant and architect to our stakeholders in People, Payroll, IT, and Finance teams, ensuring our People Technology suite is a driver of automation and efficiency. If you are passionate about transforming the employee experience through innovative technical products, you'll fit right in.

What you’ll be doing

• Product Strategy and Roadmap: Collaborate on the product vision and multi-year roadmap for Workday Payroll, ensuring alignment with global People Technology and Finance team's objectives.
• Stakeholder Partnership: Act as a strategic partner to People, Payroll, and Finance leadership to translate complex business needs into scalable product requirements and technical specifications.
• End-to-End Solution Design: Lead the design and implementation of high-impact integration solutions (using PECI, PICOF, and Studio) that prioritize user experience and operational efficiency.
• Lifecycle Management: Manage the full product lifecycle for payroll integrations, from initial discovery and requirements gathering to deployment, maintenance, and sunsetting.
• Data-Driven Insights: Leverage Workday reporting and analytics to monitor system performance, identify trends, and provide actionable recommendations for payroll process optimization.
• Vendor and Platform Management: Oversee technical relationships with third-party vendors (e.g., ADP) to ensure seamless data flows and adherence to service level agreements.
• Operational Excellence: Champion continuous improvement by analyzing integration failures and proposing design changes that enhance system reliability and minimize manual intervention.
• Feature Adoption and Training: Drive end-user adoption of new Workday features and integrations through the development of comprehensive documentation, user guides, and training programs.
• Compliance and Security: Ensure all payroll products strictly adhere to global data privacy requirements and internal security standards.

What you’ll bring to the role

• Payroll Domain Knowledge: Extensive understanding of Workday Payroll objects (GL, Paycodes, Taxes) and global HR business processes.
• Workday Expertise: 7+ years of experience in Workday Payroll configurations and integrations.
• Technical Proficiency: Strong command of REST/SOAP APIs, XML, XSLT, and JSON to guide the development of automated business logic.
• Analytical Skills: Advanced capability in building custom reports, dashboards, and hubs to drive data-informed decision-making.
• Strategic Communication: Excellent interpersonal skills with the ability to influence stakeholders and collaborate effectively across global time zones.
• Problem Solving: Superior ability to troubleshoot complex system issues and design scalable solutions in a fast-paced environment.
• Agile Methodology: Experience working in an Agile environment, managing backlogs, and delivering value through iterative cycles.

And extra credit if you have experience in any of the following!

• Knowledge in other Workday modules such as Extend, Time Tracking and Absence is a plus.
• Workday Certifications in Payroll or Absence or Time Tracking.

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#P24726_3412897

This Staff Technical Marketing Manager role is a highly strategic, and cross-functional position, where you will help architect our technical narratives for Okta's Workforce products. 

Your mission is to embody our mantra: “Show, don’t tell”.  You will create authoritative, technical content that empowers customers, partners, analysts, and our field teams to successfully design and implement their most complex projects. 

This requires a high degree of technical expertise, strategic vision, and the ability to mentor and scale your impact across the organization.

Job Duties and Responsibilities

• Define, develop, and deploy technical demos as the foundational, high-impact assets of our 'Show, don't tell' strategy.   Supplement these with clear, authoritative content, including white papers and blog posts, to showcase the value of the Okta Platform.
• Serve as a technical subject matter expert for Okta Workforce products and solutions. This includes a deep understanding of how our authentication, authorization, and user management products are built and consumed, and how platform services deliver customization and extensibility.
• Drive strategy with product management to validate complex, multi-product use cases and design and champion reference architectures.
• Maintain a deep, authoritative understanding of the identity and access management technology landscape, using this insight to influence product and marketing strategy.
• Mentor junior technical marketers and field team members, setting a high bar for content quality, clarity, technical accuracy, and strategic alignment.
• Partner strategically with the product marketing team to understand the most complex identity challenges of the world’s largest organizations and how Okta’s solutions solve those problems.
• Lead subject matter expert engagement for strategic events, key analyst briefs, high-priority ISV integrations, product betas, and major launches.

Minimum Knowledge, Skills, and Abilities

• 7+ years of technical / product marketing, product management, or sales engineering experience for an enterprise IaaS or SaaS company or developer platform.
• Advanced capability to build complex, integrated demos that require software development knowledge (such as the use of APIs and Webhooks), 3rd party solutions (such as Salesforce, Slack, Microsoft, Crowdstrike)
• Extensive, proven track record of marketing to a highly technical audience (e.g., developers, architects, security leaders) within large organizations.
• A significant portfolio of high-quality technical marketing content. (Samples are highly encouraged!)
• Proven and deep knowledge of the Identity and Access Management (IAM) industry and technologies - such as OIDC, SAML, and SCIM.
• Experience with AI technologies and tools.
• Demonstrated knowledge of common directory services, such as Active Directory, Azure AD, and LDAP.
• Experience with video and design tools such as Adobe Premiere/After Effects, Camtasia, and Figma.
• Excellent program management skills, with the ability to manage multiple high-priority initiatives in a dynamic environment.

A degree in Computer Science, Engineering, or a related technical field. 

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(P24077_3303203)

About the Internship:

Okta’s Technical Account Management Team empowers Okta customers to deliver secure, scalable, and transformative secure identity solutions by acting as a trusted identity coach. The team drives lasting success through elevated technical maturity.

The Okta Technical Account Management (TAM) intern will be involved in stages of the customer’s journey related to the implementation and adoption of Okta’s Identity products. As an intern, you will get hands-on experience in understanding how a Technical Account Manager partners with customers to ensure they achieve their identity goals with Okta and Auth0. The internship will prepare the candidate to be an individual collaborator in a customer-facing role. 

You will have the opportunity to gain experience in the following areas: 

Business:

• Customer’s journey from prospect (not yet customer) to advocate (loyal customer) 
• Customer Success concepts such as recurring revenue, license activation & adoption, and subscription management

Technical: 

• Understand Identity and Access Management, Cybersecurity, Zero Trust, and Least Privilege concepts 
• Opportunity to learn learn Okta's technology portfolio and earn official certifications on Okta's suite of products 

Functional: 

• Proficiency in both business communication (including written and verbal) and communicating technical concepts in a consumable, clear, and concise manner
• Develop presentation skills to external customers and executives 
• Collaborate with cross-functional teams in Okta and orchestrate the action to drive implementation, adoption, and best practices 

What You’ll Get to Do:

• Learn to communicate the alignment of Okta’s products and solutions with customer Identity goals through demonstrations, presentations, and storytelling.
• Observe Technical Account Managers to build knowledge of customer identity goals and use case scenarios, implementation plans and challenges, and IAM best practices to support customer outcomes.
• Support and participate in playbook initiatives and process development. 

Who We are Looking For:

• Currently pursuing a Bachelor's degree (graduating in December 2026 or Spring 2027) in, or has completed coursework in, a Technical field (Computer Science, Information Systems, Math, Statistics, Informatics, Data Science, or related field).
• A passion to serve the customer by learning how to communicate complex ideas and solutions to their business challenges.
• Ability to intern for 12 weeks. 
• Excellent verbal and written communication skills.
• Ability to manage multiple projects simultaneously, perform customer research, generate reports, and analyze data.
• Analytical and problem-solving minded, detail and results-oriented, and a quick learner.
• Willingness to present in front of others and give presentations.
• Passionate for a career in SaaS / Cloud technology that requires technical acumen.

Okta’s Intern Program

As an intern, you’ll do real work that matters. While you’re on board, you’ll work on meaningful projects and have an opportunity to see what working at Okta is all about. You’ll also have the support of your mentor and manager to help you develop new skills. 

Our interns have the opportunity to build a strong community - with their fellow interns, within their teams, and with the broader company. We want you to grow professionally and you’ll do that through participating in events like our Executive Speaker Series and Brown Bags.  And of course, we want you to have fun, too. Our internship program includes exciting opportunities to connect with your cohort beyond the office through classic local outings like Cubs games and the Chicago Architecture Boat Tour.

The Team

The Technical Account Management (TAM) is a global team that owns Auth0 customer success within Okta’s broader Customer Success team. We collaborate with Auth0’s customers to share knowledge, and best practices and make recommendations to continuously innovate around identity and security. As our customer’s strategic identity coaches, we are Auth0 product experts, and we enable Auth0's worldwide growth by educating existing customers and ensuring they are happy and successful. We share our technical and product expertise with customers through presentations, demonstrations, technical evaluations, and ongoing recommendations on Auth0 and industry best practices. 

The Opportunity

A TAM specializing in enterprise identity, including the Auth0 product and adjacent technologies. The TAM will provide Okta’s customers with strategic technical guidance over the comprehensive suite of products and features available at Okta. They are held in high regard as a technical expert for how Okta’s solutions translate to business value. They are also held in high regard for their ability to understand the code that makes up identity authentication pipelines, Auth0, after all, is developer-friendly.

The TAM specialization calls for an understanding of hybrid scenarios that capitalize on Auth0’s ability to manage authentication, authorization, and lifecycle management capabilities for consumer SaaS, business-to-consumer (B2C), and general CIAM applications. The opportunity is that as an Auth0 TAM you will get to guide some of the world's largest companies in their strategic identity journey at the same time as being an Auth0 champion!

You Will

• Fully own the account management function as an Auth0 TAM. This includes the business and the technical side.
• Advise customers on best practices and product adoption in a post-sales capacity.
• Be comfortable with a number of personas including but not limited to CISO, Product Owner, CMO, developers, etc., with an account portfolio of strategic  accounts.
• Have a deep interest in the security space and where the industry is headed particularly from a CIAM perspective.
• Earn customer trust by understanding their goals and use cases, and recommend best practices relating to process changes, product adoption, configuration, and additional features to meet requirements.
• Maintain focus on increasing subscription adoption, customer satisfaction, and retention.
• Review customer architectures and Auth0 configurations to ensure they are enhancing security posture and capturing ROI as Auth0 releases new features and functionality.
• Establish strong personal relationships on key accounts with decision-makers and stakeholders.
• Establish strong relationships internally, too as part of a larger collaborative team.
• Participate in content creation for both internal and external enablement of staff and customers.

Requirements

• 7+ years of total experience in information technology, with at least 3 years of hands-on experience as a Technical Account Manager (TAM) or comparable practitioner role in the IAM space.
• Working proficiency in the following core IAM areas: 
• Technologies and protocols to support identity federation and robust access control models, including concepts such as SAML 2.0, WS-Federation, OAuth, OpenID Connect, etc.
• Legacy applications in a hybrid IT environment with non-standard applications (i.e. those that do not support modern identity federation protocols).
• Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business processes (ITSM, HR, etc).
• Consumer and/or SaaS application deployments. 
• Security and performance monitoring, and 3rd party signals integrations (SEIM, MDM, WAF, etc).
• Familiarity with IAM solution providers is strongly desired.
• Strong background in any of the following: Technical Account Management, Technical Consulting, Product Management, Solution Architect, or a similar role.
• Understanding of common software development practices, including concepts such as SDLC, CI/CD, Containerization, etc. 
• Ability to code in Javascript.
• Understanding of identity and surrounding technologies, including concepts such as encryption, PKI, RSA, etc.
• Strong business acumen, history of success owning enterprise segment customer relationships and escalations.
• Excellent communication skills. Ability to set expectations and communicate goals and objectives with customers at various levels, from a developer to a CISO.
• Ability to track and influence customer behavior and health metrics across a portfolio of accounts.
• This position can be located remotely but requires you to reside in Pacific, Mountain, or Central Time Zones. some travel required. 
• This role requires in-person onboarding and travel to our San Francisco, CA HQ office during the first week of employment.

Education:

• BA/BS/MS in Computer Science, Information Technology or related discipline or equivalent work experience required.

#LI-MM1
#LI-Hybrid
P14137

Okta: The World’s Identity Company™

Okta is the leader in Identity management and The World’s Identity Company™. Our mission is to build a more secure world. Okta provides a neutral, powerful, and extensible platform that puts identity at the heart of your stack. Our platforms secure all types of identity, including customers, employees, partners, and AI agents.

Top brands trust Okta. We are relied upon by two thirds of the Fortune 100 and over 40% of the Forbes Global 2000 for their Identity-powered journeys.

The Strategic Workforce Identity Opportunity

Okta Platform Focus: Workforce Identity Solutions. Travel: Some travel is required, including in-person onboarding and travel to our San Francisco, CA HQ OR Chicago office during the first week of employment.

This role is integral to the Strategic segment team, managing large enterprise organizations across various key industries such as Public Sector, Financial Services, Healthcare, Manufacturing, Retail, and Technology.

The Technical Account Management (TAM) team is a global group of Okta product experts dedicated to enabling existing customers to succeed. We deepen our understanding of each customer’s unique ecosystem to not only address present challenges but also to anticipate and innovate for the future.

As a Technical Account Manager, you will focus exclusively on Workforce Identity, serving as a trusted technical advisor and advocate for some of our largest customers. You will focus on strategic account alignment and broad deployment strategies to drive lasting success through elevated technical maturity.

Key Workforce Identity Solutions You Will Support:

The Okta Platform secures employees, contractors, and partners across every part of the Identity lifecycle, including governance, access, and privileged controls. Products include:

• Identity & Access Management (IAM): Single Sign-On (SSO), Adaptive MFA, Device Access, API Access Management, Secure Partner Access, Access Gateway, and Universal Directory.
• Identity Governance & Administration (IGA): Lifecycle Management and Identity Governance. (For example, Box enforces zero standing privileges with Okta Identity Governance).
• Privileged Access Management (PAM): Privileged Access.
• Identity Threat Detection & Response (ITDR): Identity Security Posture Management and Identity Threat Protection.

What You'll Be Doing

Strategic Customer Partnership & Influence:

• Build deep, long-lasting relationships with customers as their go-to technical advisor.
• Earn Okta trusted advisor status with customer identity owners and technical leadership, known as the primary point of contact for technical leaders.
• Possess and masterfully apply comprehensive technical expertise to solve complex problems, design sophisticated solutions, and influence customer strategies.
• Collaborate with customers to design identity strategies aligned with their business objectives.
• Leverage tailored technical plans for success with a portfolio of customers of increasing size and complexity.
• Help find ways to build upon and expand customers' adoption of the Okta footprint through additional use cases and increasing security posture.
• Use knowledge of how Okta's product differentiators lead to positive outcomes for customers, securing the Okta footprint against competitive displacement.

Complex Problem Resolution & Advocacy:

• Demonstrate advanced problem-solving skills, capable of dissecting complex, multi-faceted problems and orchestrating effective solutions.
• Proactively identify risks and create mitigation plans, establishing actions, ownership, and driving resolutions.
• Able to handle most customer technical escalations independently, or collaboratively with the Customer Success Manager (CSM).
• Manage competing priorities with little impact on delivery, ensuring follow through on all activity.
• Demonstrate a strong ability to represent and advocate for the customer with cross-functional teams (including engineering and support), while supporting policies and decisions that are in the best interests of the company.
• Facilitate difficult discussions with senior stakeholders.

Thought Leadership & Team Enablement:

• Serve as a thought leader, providing best practices, workshops, and training.
• Generate specific vertical/use case insights and thought leadership, demonstrating an advanced level of Okta platform and identity domain knowledge, with a focus on enhancing customers’ security posture.
• Generate higher value for customers and deeper TAM engagement through repeatable asset and strategy creation for the team.
• Mentor peers and colleagues, upskilling capability with a focus on technical development.
• Contribute to the development of adoption and retention strategies, sharing knowledge of customer patterns, and leading execution.
• Lead project tasks or initiatives aimed at improvement of TAM processes and knowledge.

What You'll Bring to the Role 

• Requires 6+ years of related experience in a professional role, or equivalent experience (e.g., 6+ years with a Master’s degree).
• 3+ years of experience as a Technical Account Manager (TAM) or a comparable role such as Technical Consultant, Product Management, or Solution Architect.
• 3+ years in identity and access management, including SSO, MFA, lifecycle management, or security best practices.
• Education: 
  • BA/BS/MS in Computer Science, Information Technology or related discipline, or equivalent work experience required.
  • Certifications: Okta Certified, CISSP, or equivalent.
• Technical Mastery (Workforce Identity Focus):
  • Extensive proficiency utilizing Okta feature sets and platforms to portray a design, or architecture, that satisfies well-known customer use cases to a customer technical persona including architect.
  • Able to modify existing quickstart or code samples to adapt them to the customer's requirements.
  • Confident in assisting TAM peers on technical challenges, or on behalf of other TAMs customers.
• Solid understanding of one or more of the following key areas:
  • Technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect).
  • Experience dealing with legacy applications in a hybrid IT environment with non-standard applications (i.e., those that do not support modern identity federation protocols).
  • SaaS deployment such as Salesforce, Box, Office 365, Workday, and HR as master for identities.
  • Lifecycle management scenarios to 3rd party systems and applications (Workflows, HR-driven provisioning, MSFT integrations, SCIM, etc).
  • Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business processes (ITSM, HR, etc).
  • Security and performance monitoring and 3rd party signals integrations (SEIM, MDM, WAF, etc).
  • Awareness of augmentation of identity protocols and flows, capable of identifying augmentation that requires additional review.
• Communication and Leadership Skills:
  • Excellent communication skills, capable of translating complex technical topics into actionable insights.
  • Convey complex ideas in a compelling and easily understandable manner.
  • Ability to set expectations and communicate goals and objectives with customers at various levels, up to CxO.
  • Skilled in setting and enforcing appropriate boundaries with both internal and external stakeholders.
  • Ability to track and influence customer behavior and health metrics across a portfolio of accounts

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P24882

The Customer First Team

We are a team of Identity and Access Management experts. We help customers, businesses, and organisations maximise their Okta IAM platform investment, providing rapid time-to-value in adoption and usage and promoting scalability and agility. Our team sits within the Customer First area - focused on ensuring the long term success of our customers.  Join our team! We’re building a world where Identity belongs to you.

Role Summary

Reporting to the Manager of Partner Delivery Success, this role will be responsible for leading and developing Okta partners to successfully deliver Okta services to our valued customers.

The Senior Delivery Success Manager (DSM) is responsible for developing partner delivery capability within a defined product domain and regional partner portfolio. This role ensures service delivery partners are prepared to successfully deploy Okta solutions through capability development, go-live validation, and delivery oversight.

Senior DSMs serve as the primary operational leaders, enabling partners to progress through the Service Delivery Partner maturity model and ensuring they deliver high-quality implementations.

This role works cross-functionally with Professional Services, Alliances, Sales, and Enablement teams to scale partner-led delivery while maintaining implementation quality.

Key Responsibilities

• Develop delivery capability across the assigned partner portfolio.
• Guide partners through the Service Delivery Partner maturity model.
• Identify specialization gaps and recommend enablement paths.
• Support partners pursuing product specializations (OWI, Auth0, Workflows, etc.).
• Encourage partner certification and skill development.
• Review and validate partner go-live submissions.
• Classify deployments according to Standard, Advanced, and Strategic complexity levels.
• Ensure deployments meet Okta delivery standards.
• Capture delivery feedback from Professional Services and customers.
• Serve as the delivery advisor for sales teams when identifying partners for deployments.
• Recommend partners based on capability, specialization, and deployment complexity.
• Assist in identifying partners capable of supporting complex customer architectures.

• Track ecosystem capability trends across assigned partners.
• Identify gaps in partner expertise or geographic coverage.
• Provide recommendations for partner enablement and recruitment.
• Partner closely with Professional Services on partner delivery quality feedback and co-delivery planning.
• Partner closely with Alliances to support relationship management and service delivery partner recruitment.
• Drive and track partner adoption to post-sales enablement.

What you’ll bring to the role

• 7+ years of experience in enterprise software delivery, professional services, or partner success roles.
• Experience working with system integrators or service delivery partners.
• Experience supporting enterprise software implementations.
• Strong understanding of identity and access management concepts.
• Familiarity with enterprise SaaS deployment models.
• Understanding of partner ecosystems and implementation services.
• Ability to guide partners through complex technology implementations.
• Strong cross-functional collaboration skills.
• Ability to evaluate partner capabilities and recommend improvement strategies.
• Excellent communication and stakeholder management skills.
• Ability to work with technical teams, sales teams, and executive stakeholders.

And extra credit if you have experience in any of the following!

• Familiar with several programming languages (e.g., .NET, JavaScript, Python, Java).
• Familiar with open-source tools and development practices.
• Familiar with load balancers, reverse proxies, and Web Access Management tech (e.g., F5, Oracle, NGINX).
• Familiar with AI GPTs 

#LI-BF1

#LI-Hybrid

P25026_3399546

The Customer First Team

We are a team of Identity and Access Management experts. We help customers, businesses, and organisations maximise their Okta IAM platform investment, providing rapid time-to-value in adoption and usage and promoting scalability and agility. Our team sits within the Customer First area - focused on ensuring the long term success of our customers.  Join our team! We’re building a world where Identity belongs to you.

Role Summary

Reporting to the Manager of Partner Delivery Success, this role will be responsible for leading and developing Okta partners to successfully deliver Okta services to our valued customers.

The Senior Delivery Success Manager (DSM) is responsible for developing partner delivery capability within a defined product domain and regional partner portfolio. This role ensures service delivery partners are prepared to successfully deploy Okta solutions through capability development, go-live validation, and delivery oversight.

Senior DSMs serve as the primary operational leaders, enabling partners to progress through the Service Delivery Partner maturity model and ensuring they deliver high-quality implementations.

This role works cross-functionally with Professional Services, Alliances, Sales, and Enablement teams to scale partner-led delivery while maintaining implementation quality.

Key Responsibilities

• Develop delivery capability across the assigned partner portfolio.
• Guide partners through the Service Delivery Partner maturity model.
• Identify specialization gaps and recommend enablement paths.
• Support partners pursuing product specializations (OWI, Auth0, Workflows, etc.).
• Encourage partner certification and skill development.
• Review and validate partner go-live submissions.
• Classify deployments according to Standard, Advanced, and Strategic complexity levels.
• Ensure deployments meet Okta delivery standards.
• Capture delivery feedback from Professional Services and customers.
• Serve as the delivery advisor for sales teams when identifying partners for deployments.
• Recommend partners based on capability, specialization, and deployment complexity.
• Assist in identifying partners capable of supporting complex customer architectures.

• Track ecosystem capability trends across assigned partners.
• Identify gaps in partner expertise or geographic coverage.
• Provide recommendations for partner enablement and recruitment.
• Partner closely with Professional Services on partner delivery quality feedback and co-delivery planning.
• Partner closely with Alliances to support relationship management and service delivery partner recruitment.
• Drive and track partner adoption to post-sales enablement.

What you’ll bring to the role

• 7+ years of experience in enterprise software delivery, professional services, or partner success roles.
• Experience working with system integrators or service delivery partners.
• Experience supporting enterprise software implementations.
• Strong understanding of identity and access management concepts.
• Familiarity with enterprise SaaS deployment models.
• Understanding of partner ecosystems and implementation services.
• Ability to guide partners through complex technology implementations.
• Strong cross-functional collaboration skills.
• Ability to evaluate partner capabilities and recommend improvement strategies.
• Excellent communication and stakeholder management skills.
• Ability to work with technical teams, sales teams, and executive stakeholders.

And extra credit if you have experience in any of the following!

• Familiar with several programming languages (e.g., .NET, JavaScript, Python, Java).
• Familiar with open-source tools and development practices.
• Familiar with load balancers, reverse proxies, and Web Access Management tech (e.g., F5, Oracle, NGINX).
• Familiar with AI GPTs 

#LI-BF1

#LI-Hybrid

P25025

#LI-Hybrid

P15407_3389736

The Solutions Engineering Team - *This is a customer facing sales role. You must be in the USA. You will be required to travel at least 25% and attend an in person onboarding session.*

The Global Presales organization at Okta brings together a diverse group of experts, including Solutions Engineers, the Office of the Field CTO, Alliances, Architects, and more, who combine deep technical expertise with strategic business insight. This team serves as trusted advisors to a wide range of customers and partners, helping them unlock the full potential of Okta’s Identity Platform. By asking insightful questions, understanding complex challenges, and delivering tailored solutions, we empower organizations to address their unique identity needs. Empathy, collaboration, and a relentless focus on customer success drive our work and set us apart.

The Senior Identity Specialist Opportunity

Reporting to the Senior Manager, Solutions Engineering, as a Senior Identity Specialist, you will be part of the presales team that delivers sales presentations and product demonstrations.  You will educate customers on the best ways to implement Okta customer identity and access management solutions. 

What you’ll be doing: 

Strategic Customer Engagement:

• • Support strategic customer conversations aligning with technical and engineering leaders and stakeholders.
  • Deliver on emerging trends, industry best practices, and identity-driven digital transformation.
  • Assist in preparing executive-level messaging and participate in strategic discussions to align Okta’s solutions with customer business outcomes.
  • Develop customer-centric points of view that translate Okta’s solutions to customer problems.
  • Lead deep technical Q&A discovery sessions for prospective customers to uncover their business requirements and communicate the value of solving for those requirements with Okta CIAM solutions.
  • Deliver interactive presentations and custom product demonstrations, tailoring communication to all levels of technical and customer identity expertise.
  • Whiteboard solution architecture, modeling how Okta’s CIAM solution will support their business requirements
  • Design, build, and execute well-defined, outcome-focused POCs
  • Maintain a broad and deep technical understanding of the Okta customer identity product lines and the underlying technologies and protocols
  • Craft engaging solution content to position Okta’s value across multiple business units, including software engineering, operations, product management, and business stakeholders

Technical Leadership:

• • Provide strategic and technical guidance to Solutions Engineering teams across both the Okta and Auth0 identity platforms.
  • Collaborate with the Global Office of Field CTO office team to deliver actionable insights from the field, validate customer needs, and identify recurring trends for the Okta Product & Engineering teams.
  • Deliver impactful keynote presentations, webinars, and technical sessions at industry and customer events.

Field Enablement and Collaboration:

• • Contribute to frameworks, tools, and content to support Solutions Engineering teams in executing effectively.
  • Partner with sales leadership to identify and address critical business opportunities and challenges.
  • Drive cross-functional collaboration to ensure seamless execution of global initiatives.
  • Innovate in tools and techniques to drive excellence and momentum
  • Partner with Enablement and Field CTO teams to drive regional events and align product messaging for regional GTM and SE teams.

Market Influence:

• • Represent Okta as a thought leader in the identity and security space.
  • Influence industry standards and participate in relevant technical advisory boards.

Innovation and Strategy:

• • Partner closely with OFCTO teams as an advocate for customer-driven innovation, market trends, and GTM insights to provide input to influence product teams.
  • Support, derive, and champion strategic initiatives that enhance Okta’s differentiation and business impact.

What You'll Bring to the Role

• 8+ years of experience in a presales or customer-facing role, including at least 3 years experience with CIAM projects
• 8+ years of development experience, preferably focused on application integration with identity services
• 8+ years of experience working with REST APIs and SDKs 
• Experience with customer identity and access management solutions (Okta/Auth0)
• Experience with authentication or authorization protocols (OAuth, OIDC, SAML)
• Ability to communicate complex ideas and solutions, incorporating whiteboarding, practical examples, and product demonstrations
• Demonstrated ability to solve complex technical problems with innovative solutions
• Strong communication and presentation skills, with experience contributing to technical events.
• Ability to effectively operate in a matrixed organization and manage cross-functional initiatives.
• Travel expectation: up to 40% for customer meetings, industry events, and internal off-sites.
• This is a remote position.

And extra credit if you have experience in any of the following! 

• Full-stack web application development experience (frontend and backend)
• Mobile (iOS, Android) development
• Demonstrated ability to architect and integrate scalable CIAM solutions, leveraging API-first approaches across web, mobile, and cloud platforms.
• Expertise in AI-driven customer experience integration with Auth0, including AI agents for internal or external use-cases, MCP servers, and Fine-Grained Authorization

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P24775_3365795

Okta’s Corporate Development team plays a critical role in enabling Okta’s growth through the thoughtful ideation and execution of corporate strategy, M&A, technology partnerships, external investments, and strategic programs. The M&A Integration & Strategic Programs team is a small team of high performing individuals who pride themselves in creating an outsized impact on the company by owning the successful integration strategy, governance and execution of acquired companies as well as the strategic program design and execution of key Corporate Development initiatives. 

As a Senior Manager, M&A Integration & Strategic Programs, you will be responsible for driving the end-to-end deal integration process and program management for high-complexity programs. You will collaborate with cross-functional teams to drive program execution, track deliverables, and provide critical insights to ensure initiatives achieve their goals.

This is a highly visible role requiring conceptual thinking to resolve significant and unique issues. This role is ideal for a detail-oriented and proactive problem solver with a proven track record of driving complex cross-functional projects while maintaining an efficient plan, tracking issues, and proactively communicating progress against program milestones. This person will also need to be adept at building close working relationships and quickly establishing personal credibility across the organization. Given the extremely cross-functional nature of the role, the ability to communicate and work collaboratively with a variety of teams and personalities is essential. 

What you’ll be doing 

• Strategy: Drive the development of program and integration strategy, providing thought leadership on broader organizational projects.
• End-to-End Execution: Drive the end-to-end deal integration process for acquired companies, high-complexity programs and / or key workstreams by developing detailed plans, tracking milestones, and proactively addressing challenges.
• Cross-Functional Leadership: Coordinate and direct the activities of cross-functional teams, ensuring operational readiness and alignment across the organization.
• Stakeholder Excellence: Manage top executive stakeholders, maintaining excellence across program meetings and recurring syncs.
• Issue Resolution: Monitor program status and rapidly identify issues / risks. Succinctly communicate issues to relevant stakeholders and proactively collaborate to ensure timely resolution.
• Continuous Improvement: Update team playbooks and best practices based on documented learnings and specialized expertise.
• AI Fluency & Efficiency: Deep fluency in leveraging AI tools and automation on a daily basis to optimize workflows, accelerate program delivery, and drive maximum operational efficiency.

What you’ll bring to the role

• 8-12+ years of experience in strategy / management consulting, business operations, corporate development, or related roles.
• Demonstrated experience supporting M&A integration or complex cross-functional initiatives. 
• Practical expertise in enterprise software / B2B SaaS industry and/or previous high-growth operations or startup experience is a plus.
• Exceptional written and oral communication and collaboration skills across all levels of an organization. Able to convey complex ideas in a strategic and concise fashion.
• Track record of building trusted relationships with cross-functional leaders.
• Ability to quickly grasp new concepts across a wide variety of technologies and domains.
• Experience using AI tools or automation to streamline operational processes.
• Bachelor’s degree required.

#LI-KC4

#LI-Hybrid 

(P10144_3426526)

Are you an experienced and driven product manager who’s passionate about securing the world’s largest organizations through a modern, cloud-first approach? Join Okta as we expand Okta’s Privileged Access Management (OPA) product—built for scale, simplicity, and seamless integration with the Okta platform.

You’ll play a central role in shaping a product that protects critical infrastructure and privileged resources across cloud and hybrid environments. This is a high-impact, hands-on opportunity to collaborate cross-functionally, define strategy, and deliver a differentiated Privileged Access Management (PAM) solution at scale.

Responsibilities

• Customer & Stakeholder Engagement: Collaborate with customers, partners, and internal stakeholders including the go-to-market team to distill feature asks, gather feedback, validate use cases, and ensure product-market fit.
• Product Scope: Define and own the product strategy and roadmap for PAM capabilities across a range of systems (cloud platforms, databases, DevOps tools, and legacy infrastructure).
• Roadmap Ownership: Identify, prioritize, and drive development of new features and integrations based on market needs, customer input, and technical feasibility. Define and communicate clear product requirements, including features, user experience and functional specifications, to engineering teams.
• Technical Collaboration: Work closely with engineering and architecture teams to define connector protocols, APIs, and deployment models that align with cloud-native principles while balancing an intuitive user experience.
• Delivery & Execution: Drive cross-functional execution with design, engineering, QA, support, and documentation teams to deliver high-quality features on time.
• Market Awareness: Track industry trends and emerging technologies in order to think strategically for developing solutions that are differentiated from the competition in the Privileged Access Management space. 
• Data-Driven Insights: Leverage product data to continually improve existing functionality and work across the business to drive adoption and success.
• Subject Matter Expertise: Be the subject matter expert for your product area, enabling your counterparts in marketing and technical sales with the knowledge and tools needed to effectively position Okta Privileged Access.

Required:

• 5+ years of technical product management experience in enterprise-scale SaaS products, or an equivalent background demonstrating core product management competencies
• Knowledge of Privileged Access Management (PAM) protocols and concepts, including credential vaulting, session recording, just-in-time access, and/or privileged elevation
• Proven track record of delivering features or products that drive meaningful business outcomes
• Analytical and decisive with the ability to drive action even with incomplete or ambiguous information
• Excellent communication skills and ability to work cross-functionally with research, design, engineering, sales, and customer success teams
• A passion for Okta’s mission, coupled with curiosity and a drive to understand both business strategy and technical detail
• Bachelor’s degree in Computer Science, Computer Engineering, or equivalent experience

Preferred:

• Domain knowledge or implementation experience with products related to privileged access management
• Hands-on technical background and prior experience in engaging deeply with technical customers and engineering
• Prior experience with building connector SDKs, APIs, or technical integrations
• Familiarity with zero trust, infrastructure-as-code, or cloud security tooling
• Advanced degree in a technical or business field

#LI-MM

#LI-Hybrid

P22466_3418593

Sr. Product Marketing Specialist, Cloud Service Providers (CSPs)

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

Core Responsibilities

Role Summary

As a Senior Product Marketing Specialist for Cloud Service Providers (AWS and Google Cloud), you will drive go-to-market efforts that align Okta’s identity platform with the business strategies and solutions of key global partners. You’ll be responsible for creating scalable sales plays, positioning frameworks, and enablement assets tailored to joint value propositions across multiple verticals and geographies.

This role demands a strategic, collaborative, and execution-oriented marketer who thrives on working cross-functionally with Sales, Product, Partner, and Regional Marketing teams to accelerate pipeline, partner-sourced revenue, and global awareness.

Go-to-Market Execution

• Support cross-functional product launches and solution rollouts in collaboration with CSP partners.
• Support integrated campaigns to drive CSP pipeline.
• Own the development of partner-specific value props, solution overviews, pitch decks, and playbooks.
• Collaborate with Enablement to plan and execute enablement materials, to be delivered both internally and externally (with partners).

Content Creation & Cross-functional Collaboration

• In collaboration with partner marketing and external agencies, author partner-branded content such as solution briefs, customer case studies, and blog posts to support demand gen and awareness.
• Partner with Campaigns, Field, and AR/PR to amplify CSP narratives and momentum.
• Support executive comms and partner events with messaging, abstracts, and on-stage presence content.

Qualifications

• 5+ years in B2B Product Marketing, Partner/Channel Marketing, or a GTM Strategy role
• Strong experience working with or supporting Cloud Service Providers (such as AWS and Google Cloud)
• Proven ability to create compelling messaging and enablement for technical and business audiences

• Demonstrated success in launching partner GTM programs that drive measurable results
• Excellent communication, project management, and cross-functional collaboration skills
• Adept at managing ambiguity, prioritizing effectively, and balancing strategic with tactical execution
• Bachelor’s degree required; MBA or equivalent experience preferred

#LI-Hybrid 

P24846_3413805

Sr. SEO Specialist - Job Description Overview

Okta is seeking a highly skilled and results-oriented Senior SEO Specialist to independently drive high-impact SEO and GEO work across Okta.com. This is a senior individual contributor role that requires full ownership, proactive problem-solving, and senior-level decision-making across technical, content, and analytical SEO initiatives. The ideal candidate demonstrates strong judgment, clear communication, operational rigor, fruitful cross-functional collaboration, and the ability to translate SEO insights into measurable business outcomes with minimal oversight. 

Strategic Leadership & Ownership

• Operate with minimal supervision, taking full ownership of all assigned work and proactively solving problems and identifying opportunities
• Self-initiate SEO checks, QA, competitive research, and the development of new ideas and strategies
• Manage multiple concurrent projects effectively, meeting both deadlines and quality standards while triaging needs based on business impact
• Create and communicate SEO strategy roadmaps with stakeholders and Okta leadership
• Proactively update manager and stakeholders on project status and progress
• Understands how to work in a collaborative team environment and enterprise organization who can be impactful via strong POVs, but can also 
• Stay current on industry changes (SEO, AI/GEO/AEO) and apply new insights to daily work and long-term strategy

Core SEO Execution

• Demonstrate SEO expertise consistent with 5+ years of professional experience, understanding the why behind SEO issues
• Identify and prioritize SEO gaps based on potential business impact and measurable outcomes (acquisition, performance)
• Utilize systems, checklists, and repeatable processes to ensure comprehensive and high-quality analysis and execution
• Maintain a strong working understanding of Okta’s business model and product offerings
• Correlate cause-and-effect relationships in SEO performance to synthesize trends and patterns
• Mentor and enable marketing and non-marketing stakeholders to adopt SEO best practices
• Develop best practice documentation to enable internal teams to self-service

Communication & Delivery

• Provide senior-level insights, synthesis, and actionable recommendations.
• Communicate complex SEO concepts clearly and effectively to both technical and non-technical audiences
• QA all work prior to stakeholder review, have a strong attention to detail, and anticipate stakeholder questions and address them proactively
• Use a self-owned resources and task management system (e.g., Asana) to manage work, files, tools, links, and deadlines with accurate status, ownership, and due dates

Qualifications

• 5+ years of professional experience demonstrating advanced SEO expertise (technical, content, and analytical).
• Knowledge of multiple SEO platforms such as STAT, SEMRush, Lumar/DeepCrawl, Looker Studio, Google Analytics, Google Search Console, Screaming Frog, and more.
• Experience with Adobe Experience Manager (AEM) is a plus
• Passionate about SEO, GEO, content strategy, AI, and digital marketing
• Proficiency in spreadsheets, including, but limited to functions such as VLOOKUPs, % change formulas, conditional formatting, and more.
• Comfortable navigating CMS platforms and making accurate site changes if needed
• Experience with reporting platforms like GA4, Adobe Analytics, Looker Studio, and more.
• Proven ability to leverage SEO tools, AI, and automation to increase efficiency and scale impact.
• Ability to create impactful slide decks, deliverables, and reporting materials for senior-level audiences
• A collaborative mindset that contributes positively to team velocity, quality, and morale.

#LI - Hybrid

#P14372_3362158

Okta’s Business Technology organization builds secure and intelligent internal platforms that power our global workforce. Our AI & Automation team is delivering next-generation tools and experiences by integrating GenAI and intelligent automation into workflows across IT, HR, Finance, Sales, Marketing and Customer Support.

We focus on real-world applications: virtual agents, AI copilots, internal RAG services, and AI-augmented self-service portals — all with scale, governance, and user experience in mind.

The Opportunity

As a Senior Software Engineer, Applied AI, you’ll play a key role in building user-facing and backend systems that leverage GenAI to improve internal experiences and operations. This role requires strong full-stack engineering skills, with an emphasis on both AI integration and building intuitive, performant UIs that make AI accessible and useful to our internal customers.

You’ll work closely with software engineers, product managers, and designers to build secure, intelligent tools for employees across Okta.

What You’ll Do

• Design and build end-to-end GenAI-powered applications, including web-based UIs, API services, and backend orchestration.

• Implement and integrate LLM-based experiences using frameworks like LangChain, LlamaIndex, and tools like OpenAI, Claude, or Gemini.

• Define, implement, and champion operational excellence standards (SLOs, observability, incident response frameworks) for all services deployed.

• Develop responsive, accessible, and modern frontend interfaces using frameworks like React or Vue — with a focus on usability, performance, and trust in AI outputs.

• Build and maintain a library of reusable frontend components and hooks that allow other business delivery teams to easily "drop in" GenAI capabilities into their own applications.

• Build and maintain retrieval-augmented generation (RAG) pipelines with vector search and embedding strategies (e.g., Pinecone, FAISS, Qdrant).

• Collaborate with designers and product managers to rapidly iterate on UX patterns for AI-powered experiences (e.g., prompt inputs, citations, summaries).

• Ensure security, privacy, observability, and test coverage across the full stack.

• Contribute to architecture decisions, engineering standards, and best practices for AI/automation systems.

• Partner with platform and infrastructure teams to ensure services scale reliably across the org.

What You’ll Bring

• 5–8 years of software engineering experience with full-stack development, including 2+ years of building AI/ML-driven applications.

• Strong Python development skills and 5+ years experience building cloud-based services using AWS, Docker, and RESTful APIs.

• 2+ years of experience in frontend technologies like React, TypeScript, or Vue, and comfort working on UI/UX for internal tools or enterprise applications.

• Hands-on experience with LLM integration, RAG pipelines, prompt engineering, or orchestration frameworks like LangChain or LlamaIndex.

• Strong background in distributed systems, APIs, microservices, container orchestration (ECS/EKS), and cloud platforms (AWS/GCP/Azure).

• Familiarity with secure coding, authentication/authorization, and internal data governance best practices.

• Ability to collaborate across engineering, design, and product teams — with a strong sense of user empathy and technical ownership.

• Bonus: Exposure to design systems, AI evaluation tooling, or real-time application performance monitoring.

Why Join Okta

• Make AI Real: Design and build AI-powered apps used daily by Okta employees.

• Full-Stack Challenge: Tackle end-to-end problems — from LLM orchestration to intuitive UIs.

• Trusted Innovation: Join a team committed to security, ethics, and technical excellence in AI.

#LI-MK1

#LI-hybrid

P24739_3355024

Position Description: 

We believe Solutions Engineers at Okta are involved in all stages of the customer’s development lifecycle and are experienced using presentations, email, phone and social media to connect with customers. We are looking for great teammates that can build sales presentations, product demonstrations, and educate customers (everyone from developers to product managers to C-level executives) on the best ways to cloud security technology.  We believe in Okta’s Solutions Engineers empathize with customers and quickly discern their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs. You have the rare combination of technical savviness and business insight and you’re looking for a career where you can utilize both. As a Senior Solutions Engineer at Okta, you will hone each of these skills by advising a diverse set of Fortune 500 customers on what is possible using Okta’s Identity Platform. 

Job Duties and Responsibilities:

• Collaborate with account executives to develop and execute territory and account strategies to maximize the Okta opportunity in those accounts
• Conduct research and discovery to understand customer requirements and communicate the business value of solving technology problems using cloud technology
• Execute the delivery of POCs for customers with complex use cases, collaborating with other Okta engineering teams as needed
• Craft technical content to show customers how to implement specific use cases or standard methodologies for new technologies
• Prepare and deliver demos to showcase how the Okta platform meets customer’s business needs and use cases.  
• Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing and Sales

Required Skills:

• • 5+ years pre-sales engineering experience
  • A passion to serve the customer, which has played out in some customer-facing role like consulting or support, ideally solutions engineering
  • An ability to quickly and effectively communicate complex technical concepts via presentation, slides and whiteboard 
  • A Strong Understanding of Identity & Access Management (IAM)
    • SSO, MFA, SCIM, OAuth 2.0, OIDC, SAML, and LDAP.
    • Lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning.
  • A strong understanding of Zero Trust Architecture and core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
  • Hands-on experience in one or more of the following areas is a plus: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
  • Experience with cloud platforms: AWS, Azure, GCP.
  • You are an elite communicator
  • Can identify, map, and manage multiple personas: IT admins, CISOs, architects, procurement, and legal.
  • Confident dispensing knowledge to a highly skilled and experienced audience
  • Typically 10-25% travel
  • Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.
•  
•  This role requires in-person onboarding and travel to our San Francisco, CA HQ office during the first week of employment.

#LI-Remote

• Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
• Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
• Answer product feature and technical questions from customers, partners and Okta colleagues
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge

• Identity and Access Management (IAM) Expertise:
  • 5+ years of pre-sales engineering experience in IAM.
  • Strong understanding of IAM concepts, including OAuth 2.0, OIDC, and SAML.
  • Experience with lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning.
• Technical Proficiency:
  • Hands-on experience in one or more of the following development areas: web (JavaScript, HTML, frontend frameworks), mobile (iOS, Android), backend (Java, C#, Node.js, Python, PHP, Ruby), or IP-based real-time communications.
  • Experience working with REST APIs, API Gateways, and SDKs.
  • Deployed applications on cloud platforms (AWS, Azure, GCP, Vercel, etc.).
  • Understanding of core security concerns in applications (password hashing, SSL/TLS, encryption at rest, XSS, XSRF).
• Customer Engagement & Communication:
  • Passion for serving customers, demonstrated in a customer-facing role (ideally pre-sales, but consulting or support also valued).
  • Ability to quickly communicate complex technical ideas, including on-the-fly whiteboard explanations.
  • Elite communication skills, confident in dispensing knowledge and presenting to highly skilled and experienced audiences.
• Strategic & Organizational Skills:
  • Territory management skills, including pipeline building and collaboration with sales counterparts for execution excellence.
  • Diagramming experience for user journey flows, complex architecture diagrams, etc.
• Education & Travel:
  • Bachelor's degree in Engineering, Computer Science, MIS, or a comparable field is preferred.
  • Typically 25% travel.

• Experience with Auth0, Auth0 FGA, or OpenFGA.
• Hands-on experience with Generative AI or LLM technology (LangChain, GenKit, LlamaIndex, etc.).
• Experience integrating with microservices, data lakes, or customer data platforms.
• Developed ReBAC or Fine-Grained Authorization models.

LI#LS

P13976_3382181

Okta- Solutions Engineer- SLED

The Solutions Engineer Team

We believe Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation.  Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta’s Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey. We believe Okta’s Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta’s Identity Platform.

The Solutions Engineer Opportunity

Reporting to the Senior Manager of Solutions Engineers, the Solutions Engineer is a functional business consultant,  with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.

What you’ll be doing 

• Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
• Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
• Answer product feature and technical questions from customers, partners and Okta colleagues
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge

What you’ll bring to the role

• 3-5+ years pre-sales engineering experience.
• A passion to serve the Customer, demonstrated in a customer-facing role, such as consulting or support, but ideally in a pre-sales capacity.
• An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard.
• Deployed apps in cloud platforms: AWS, Azure, GCP, Vercel, etc.
• Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
• Experience working with REST APIs, API Gateways, and SDKs
• Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
• An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• Exceptional communicator.
• Confident dispensing knowledge to a highly skilled and experienced audience, presenting to large rooms filled with experts in the field
• Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence
• Typically 25% travel.
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

You might also have (not mandatory):

• Hands-on experience with Generative AI or LLM technology such as LangChain, GenKit, LlamaIndex, etc.
• Experience integrating with microservices, data lakes, or customer data platforms.
• Developed ReBAC or Fine Grain Authorization models
• Diagramming experience for user journey flows, complex architecture diagrams, etc.

#LI-San Francisco

#LI-RZ

P24424_3330263

Get to know Okta
Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

About our team

The Studio team at Okta functions like an internal agency within the Marketing org. We are composed of creatives, strategists, producers and marketing managers alike. Our team’s focus is to lead the brand, tell powerful stories and inspire creative excellence. As a partner to the Digital team, we strive for shared KPIs, strategies and processes to activate our brand on our digital experiences and push the brand and business forward.

About this role

The Studio is looking for a passionate (Sr.) Designer, Digital to join our Digital Studio team to drive the creative experience on auth0.com with a knack for creating innovative, developer focused, product storytelling digital experiences. You are an expert in digital and web properties, love solving product stories through visual and UI designs, enjoy working with design systems, and collaborating with cross-functional teams to get projects launched. Reporting to the Digital Design Manager, you will be working with visual designers, UX, copywriters, digital strategists, and brand designers to deliver digital design solutions against creative briefs. You will collaborate with web producers and developers to launch innovative designs that tell Okta’s brand and product story on our websites.  

This role will be instrumental in collaborating with the Design Manager, to craft interactive and smart solutions that are on the cutting edge of digital designs. The right person for this role will be passionate about digital design and highly motivated to bring thoughtful ideas to the table. 

What you will do

• Work closely with the Design Manager, copywriters, UX designers, and extended teams on conceptual development, design and execution across key digital creative briefs
• Partnering with other senior designers on the team to elevate work with innovative prototyping (interaction, motion, and visual design)
• Clear understanding of project briefs and ability to craft thoughtful design solutions
• Articulate and present ideas in a clear and concise manner; accept constructive feedback and execute against it efficiently 
• Ensure the consistency of the brand and the highest quality of design across all projects
• Natural curiosity and passion to learn about and share insights on design and industry trends
• Think big while operating at the lowest level of detail

What experience you have

• BA or BFA in Art/Design or related field
• Extraordinary design skills
• World-class portfolio of work
• Strong communication presentation skills; proven ability to present to executives/leaders
• Highly organized and able to work collaboratively across multiple projects
• 5+ years experience designing in a digital creative agency or client-side group; B2B / tech experience is a plus
• Expert knowledge of Figma
• Expert knowledge of modern prototyping tools like Framer, Figma sites, etc.
• Experience with high-fidelity prototyping
• Motion design skills for web
• Familiar with the creative process, partnering with UX designers, copywriters, web production, and development teams
• Experience working in AEM and AI tools a plus
• Working knowledge of HTML and CSS, a big plus for JavaScript or other frameworks

Why you should be excited about this role

• We are a talented team of designers and writers who collaborate to solve business problems. 
• We enjoy collaboration and driving innovation
• We inspire each other to learn and grow every day

Why we are excited about you

• You are an inspiring, positive force of nature.
• You are always bringing new ideas to the table.
• You are passionate for design and keen to grow and take on new challenges to further professional development.

#LI - Hybrid

#P-1498_3414504

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

The SLED Sales Team

We are seeking a passionate, results oriented, sales professional to drive revenue growth calling on SLED accounts.  Our Account Executives are individual contributors who play a vital role in driving a significant share of revenue for Okta. We provide our reps with an environment in which they can make valuable contributions from day one while also building opportunities for learning and growth. 

The Account Executive, SLED Opportunity

Reporting to the Area Sales Director, this Sr. level role will drive the sales process for midsize enterprise customers (50-2000 employees). The right candidate for the position will enjoy closing new logos while simultaneously managing and expanding a book of install base customers. Our SLED AE’s organize and conduct sales presentations, site visits and product demonstrations to prospects and represent Okta in a consistent, effective and professional manner to best develop and win new clients.

What you’ll be doing 

• Manage the sales process for medium-sized new logo customers from demo to contract negotiation
• Expand business within existing Okta customers by building long-term strategic relationships with key accounts
• Develop and execute against an assigned quota and territory plan
• Prospect, forecast, build and maintain a sales pipeline with assigned Sales Development Representatives
• Present to C-level executives in the field and via web demonstrations
• Partner with ISV's and strategic partners to win revenue for Okta

What you’ll bring to the role

• 5 years of SLED sales and account management experience in a SaaS/Cloud B2B environment
• A proven track record of success selling in territory to mid-sized and/or enterprise customers
• ISV or Channel experience strongly preferred  
• IT/Security sales experience strongly preferred
• This role must sit near our Chicago,IL office hub or in the region (IL, IA, MO, AR, OK).
• Ability to travel 25%
• BS/BA degree preferred

And extra credit if you have experience in any of the following! 

• Cloud First 
• Security

#LI-Hybrid

#P18676_3431703

Okta is seeking a highly proficient GEO Content Specialist to execute content-focused Generative Engine Optimization (GEO) strategies for Okta and Auth0. This is a mid-level individual contributor role focused on ensuring content is optimized for visibility and retrieval in the evolving landscape of AI Search/GEO/AEO. The ideal candidate is a reliable self-starter with a strong understanding of content, SEO, and the mechanisms of Large Language Models (LLMs).

Core Responsibilities & Execution

• Content Optimization:
• Execute the strategy for structuring and optimizing content to promote content retrievability by LLMs
• Develop and refine content blocks to be machine-parsable and aligned with semantic density and emerging AI answer formats.
• Understand how content must be shaped for LLM visibility and apply best practices while adhering to brand and quality standards.
• Identify opportunities by reviewing GEO prompt data, analyzing competitors, and thinking creatively about content needs for the business
• GEO Knowledge & Application:
• Maintain a working knowledge of how LLMs function, relevant KPIs, and content-related GEO best practices.
• Apply concepts such as vector embeddings, RAG, grounding, chunks, passages, and citations in daily content work.
• Stay current on industry changes related to GEO/AEO/AIO and the future of organic visibility.
• Data & Workflow:
• Utilize a data-driven approach to execute content tasks and identify content performance trends.
• Collaborate with Content and Digital Strategy teams to ensure optimized content is published effectively.
• Manage assigned content tasks effectively, meeting deadlines and quality standards.
• Leverage AI in content analysis, editing and production workstreams to improve efficiency and output

Qualifications

• 4+ years of professional experience in SEO, digital marketing, or content strategy, with a focus on content optimization and/or content development
• Understands how content is rewarded in both LLMs and modern-day search ranking algorithms (this position is not about traditional SEO keyword optimization)
• Familiarity with current GEO concepts and the role of LLMs in search
• Working knowledge of SEO/AI Search platforms such as SEMRush, BrightEdge, Ahrefs, Profound, and Google Search Console.
• Proficiency in data analysis and insights gathering for content output and performance tracking
• Strong communication skills, with the ability to articulate content requirements and results clearly
• Experience using Adobe Experience Manager (AEM) or a similar enterprise-level CMS.
• Background in the Identity and Access Management (IAM), B2B marketing, SAAS, or the cybersecurity domain is preferred, but not required.

#LI - Hybrid

#P24088_3363970

Job Summary

We’re looking for a motivated and analytical Conversational Marketing Specialist to join our dynamic digital marketing team. In this role, you will be responsible for managing and optimizing our website's AI assistant to enhance user engagement and drive conversions. You will also be in charge of creating and presenting performance reports to key stakeholders, providing actionable insights to guide our conversational marketing strategy.

Key Responsibilities

AI Assistant Management

• Train, maintain, and improve our website's AI assistant to ensure a personalized and effective user experience. 
• Develop and maintain a content governance strategy for the AI assistant, ensuring all information is accurate, up to date, and on brand. 
• Collaborate with design and development teams to manage the look and feel of the AI assistant, ensuring it aligns with our brand identity.

Performance Reporting

• Create and distribute regular performance reports on our conversational marketing efforts for internal stakeholders.
• Analyze key metrics to identify trends, challenges, and opportunities for optimization. 
• Translate data into actionable insights and strategic recommendations to improve performance.

Strategy & Optimization

• Continuously monitor and analyze the performance of the AI assistant and other conversational marketing channels. 
• Propose and implement A/B tests and other experiments to optimize for key performance indicators (KPIs) such as engagement rates, lead generation, and customer satisfaction.

What You Will Bring 

• 2-4 years of experience in digital marketing, with a focus on analytics or content management.
• Proven experience in creating and presenting performance reports to stakeholders.
• Strong analytical skills and proficiency with web analytics tools (e.g., Google Analytics).
• Excellent written and verbal communication skills.
• A keen eye for detail and a passion for creating exceptional user experiences.
• Direct experience managing and training AI-powered chatbots or virtual assistants is a bonus.
• Experience with A/B testing and other optimization techniques is a bonus.

#LI - Hybrid

#P24080_3414456

Okta is the World’s Identity Company. As a cloud-first SaaS provider, our mission is to enable any organization to use any technology by providing world-class security and identity solutions. The Okta Legal team is a high-impact group of professionals dedicated to navigating the complex landscape of technology law while fueling innovation. We are looking for a sharp, collaborative IP lawyer with a software engineering, computer science, or electrical engineering background to help protect our innovations and brand, and continuously shape and refine our global IP strategy.

More specifically, we seek to hire a Patent Attorney with a software and patent prosecution background and relevant technical degree (CS, EE, or ECE) to work with Okta’s legal and business teams to further develop Okta’s global patent portfolio and corresponding strategy. The scope of the role includes identifying patentable inventions and securing corresponding patent assets, providing expert technical and legal analysis, handling patent challenges, providing guidance on patent transactions and licensing matters, and supporting M&A and litigation. 

The ideal candidate will also have experience with or a strong interest in handling and/or supporting all other aspects of Okta’s intellectual property work, including trademark, copyright, and trade secrets and will support other legal projects as required.

Key Duties & Responsibilities

Portfolio Management & Strategic Advice

• Oversee the lifecycle of Okta’s IP assets, ensuring alignment with corporate development and business goals.
• Refine and execute offensive and defensive IP strategies to maintain Okta’s competitive edge in the identity market.
• Serve as an advisor on IP-related business risks and emerging legal trends.
• Translate complex IP concepts into business-oriented advice for non-legal stakeholders.
• Refine company-wide IP policies, including invention disclosure programs and patent incentive schemes.

Patent 

• Partner with engineering and product teams to identify patentable inventions and develop patent literacy among them.
• Collaborate with outside counsel on the drafting and prosecution of high-quality patent applications.
• Develop knowledge of industry’s patent landscape to guide patent strategy and approach to patent drafting.
• Refine Okta’s patent strategy to ensure broad protection of our core technologies and to put forward-looking systems in place to identify and protect our next-generation ideas.

Other IP Issues

• Advise on strategic trade secret issues and help implement related policies.
• Help provide guidance on software copyright protection and the use of OSS within Okta products, and manage copyright claims.
• Support the protection of the Okta and Auth0 brands through trademark registration and enforcement. 
• Advise on interesting legal issues related to API integrations, digital content, professional services and developer agreements, and more.
• Draft, review, and negotiate IP-specific provisions in MSAs, JDAs, vendor contracts, and licensing agreements.
• Conduct IP due diligence for potential acquisitions and draft IP-related closing documents and transition service agreements.

Compliance and Policy

• Assist with IP-related compliance issues and industry standards relevant to SaaS and cybersecurity.
• Deliver training to employees on IP best practices and confidentiality.

Litigation 

• Support all phases of IP litigation.

Qualifications

• Education & Credentials:
  • J.D. from an accredited law school and active Bar membership.
  • Undergraduate or graduate degree(s) in computer science, electrical engineering, computer engineering, or the like.
  • USPTO Registered Patent Attorney.

• Experience:
  • 5+ years of IP experience, including software patent prosecution.

• Technical Savvy:
  • Experience with SaaS, cloud-based software, or other relevant technology.

• Mindset:
  • A "builder" who thrives in fast-paced environments and can balance rigorous legal analysis with practical business needs.
  • Flexibility and team mentality.
  • Sense of humor.
  • Ability and desire to work independently.

#LI-KC4

#LI-Hybrid

(P19817_3383227)

Okta is the World’s Identity Company. As a cloud-first SaaS provider, our mission is to enable any organization to use any technology by providing world-class security and identity solutions. The Okta Legal team is a high-impact group of professionals dedicated to navigating the complex landscape of technology law while fueling innovation. We are looking for a sharp, collaborative IP lawyer with a software engineering, computer science, or electrical engineering background to help protect our innovations and brand, and continuously shape and refine our global IP strategy.

More specifically, we seek to hire a Patent Attorney with a software and patent prosecution background and relevant technical degree (CS, EE, or ECE) to work with Okta’s legal and business teams to further develop Okta’s global patent portfolio and corresponding strategy. The scope of the role includes identifying patentable inventions and securing corresponding patent assets, providing expert technical and legal analysis, handling patent challenges, providing guidance on patent transactions and licensing matters, and supporting M&A and litigation. 

The ideal candidate will also have experience with or a strong interest in handling and/or supporting all other aspects of Okta’s intellectual property work, including trademark, copyright, and trade secrets and will support other legal projects as required.

Key Duties & Responsibilities

Portfolio Management & Strategic Advice

• Oversee the lifecycle of Okta’s IP assets, ensuring alignment with corporate development and business goals.
• Refine and execute offensive and defensive IP strategies to maintain Okta’s competitive edge in the identity market.
• Serve as an advisor on IP-related business risks and emerging legal trends.
• Translate complex IP concepts into business-oriented advice for non-legal stakeholders.
• Refine company-wide IP policies, including invention disclosure programs and patent incentive schemes.

Patent 

• Partner with engineering and product teams to identify patentable inventions and develop patent literacy among them.
• Collaborate with outside counsel on the drafting and prosecution of high-quality patent applications.
• Develop knowledge of industry’s patent landscape to guide patent strategy and approach to patent drafting.
• Refine Okta’s patent strategy to ensure broad protection of our core technologies and to put forward-looking systems in place to identify and protect our next-generation ideas.

Other IP Issues

• Advise on strategic trade secret issues and help implement related policies.
• Help provide guidance on software copyright protection and the use of OSS within Okta products, and manage copyright claims.
• Support the protection of the Okta and Auth0 brands through trademark registration and enforcement. 
• Advise on interesting legal issues related to API integrations, digital content, professional services and developer agreements, and more.
• Draft, review, and negotiate IP-specific provisions in MSAs, JDAs, vendor contracts, and licensing agreements.
• Conduct IP due diligence for potential acquisitions and draft IP-related closing documents and transition service agreements.

Compliance and Policy

• Assist with IP-related compliance issues and industry standards relevant to SaaS and cybersecurity.
• Deliver training to employees on IP best practices and confidentiality.

Litigation 

• Support all phases of IP litigation.

Qualifications

• Education & Credentials:
  • J.D. from an accredited law school and active Bar membership.
  • Undergraduate or graduate degree(s) in computer science, electrical engineering, computer engineering, or the like.
  • USPTO Registered Patent Attorney.

• Experience:
  • 5+ years of IP experience, including software patent prosecution.

• Technical Savvy:
  • Experience with SaaS, cloud-based software, or other relevant technology.

• Mindset:
  • A "builder" who thrives in fast-paced environments and can balance rigorous legal analysis with practical business needs.
  • Flexibility and team mentality.
  • Sense of humor.
  • Ability and desire to work independently.

#LI-KC4

#LI-Hybrid

(P19817_3383227)

Okta is the World’s Identity Company. As a cloud-first SaaS provider, our mission is to enable any organization to use any technology by providing world-class security and identity solutions. The Okta Legal team is a high-impact group of professionals dedicated to navigating the complex landscape of technology law while fueling innovation. We are looking for a sharp, collaborative IP lawyer with a software engineering, computer science, or electrical engineering background to help protect our innovations and brand, and continuously shape and refine our global IP strategy.

More specifically, we seek to hire a Patent Attorney with a software and patent prosecution background and relevant technical degree (CS, EE, or ECE) to work with Okta’s legal and business teams to further develop Okta’s global patent portfolio and corresponding strategy. The scope of the role includes identifying patentable inventions and securing corresponding patent assets, providing expert technical and legal analysis, handling patent challenges, providing guidance on patent transactions and licensing matters, and supporting M&A and litigation. 

The ideal candidate will also have experience with or a strong interest in handling and/or supporting all other aspects of Okta’s intellectual property work, including trademark, copyright, and trade secrets and will support other legal projects as required.

Key Duties & Responsibilities

Portfolio Management & Strategic Advice

• Oversee the lifecycle of Okta’s IP assets, ensuring alignment with corporate development and business goals.
• Refine and execute offensive and defensive IP strategies to maintain Okta’s competitive edge in the identity market.
• Serve as an advisor on IP-related business risks and emerging legal trends.
• Translate complex IP concepts into business-oriented advice for non-legal stakeholders.
• Refine company-wide IP policies, including invention disclosure programs and patent incentive schemes.

Patent 

• Partner with engineering and product teams to identify patentable inventions and develop patent literacy among them.
• Collaborate with outside counsel on the drafting and prosecution of high-quality patent applications.
• Develop knowledge of industry’s patent landscape to guide patent strategy and approach to patent drafting.
• Refine Okta’s patent strategy to ensure broad protection of our core technologies and to put forward-looking systems in place to identify and protect our next-generation ideas.

Other IP Issues

• Advise on strategic trade secret issues and help implement related policies.
• Help provide guidance on software copyright protection and the use of OSS within Okta products, and manage copyright claims.
• Support the protection of the Okta and Auth0 brands through trademark registration and enforcement. 
• Advise on interesting legal issues related to API integrations, digital content, professional services and developer agreements, and more.
• Draft, review, and negotiate IP-specific provisions in MSAs, JDAs, vendor contracts, and licensing agreements.
• Conduct IP due diligence for potential acquisitions and draft IP-related closing documents and transition service agreements.

Compliance and Policy

• Assist with IP-related compliance issues and industry standards relevant to SaaS and cybersecurity.
• Deliver training to employees on IP best practices and confidentiality.

Litigation 

• Support all phases of IP litigation.

Qualifications

• Education & Credentials:
  • J.D. from an accredited law school and active Bar membership.
  • Undergraduate or graduate degree(s) in computer science, electrical engineering, computer engineering, or the like.
  • USPTO Registered Patent Attorney.

• Experience:
  • 5+ years of IP experience, including software patent prosecution.

• Technical Savvy:
  • Experience with SaaS, cloud-based software, or other relevant technology.

• Mindset:
  • A "builder" who thrives in fast-paced environments and can balance rigorous legal analysis with practical business needs.
  • Flexibility and team mentality.
  • Sense of humor.
  • Ability and desire to work independently.

#LI-KC4

#LI-Hybrid

(P19817_3383227)

Okta is the World’s Identity Company. As a cloud-first SaaS provider, our mission is to enable any organization to use any technology by providing world-class security and identity solutions. The Okta Legal team is a high-impact group of professionals dedicated to navigating the complex landscape of technology law while fueling innovation. We are looking for a sharp, collaborative IP lawyer with a software engineering, computer science, or electrical engineering background to help protect our innovations and brand, and continuously shape and refine our global IP strategy.

More specifically, we seek to hire a Patent Attorney with a software and patent prosecution background and relevant technical degree (CS, EE, or ECE) to work with Okta’s legal and business teams to further develop Okta’s global patent portfolio and corresponding strategy. The scope of the role includes identifying patentable inventions and securing corresponding patent assets, providing expert technical and legal analysis, handling patent challenges, providing guidance on patent transactions and licensing matters, and supporting M&A and litigation. 

The ideal candidate will also have experience with or a strong interest in handling and/or supporting all other aspects of Okta’s intellectual property work, including trademark, copyright, and trade secrets and will support other legal projects as required.

Key Duties & Responsibilities

Portfolio Management & Strategic Advice

• Oversee the lifecycle of Okta’s IP assets, ensuring alignment with corporate development and business goals.
• Refine and execute offensive and defensive IP strategies to maintain Okta’s competitive edge in the identity market.
• Serve as an advisor on IP-related business risks and emerging legal trends.
• Translate complex IP concepts into business-oriented advice for non-legal stakeholders.
• Refine company-wide IP policies, including invention disclosure programs and patent incentive schemes.

Patent 

• Partner with engineering and product teams to identify patentable inventions and develop patent literacy among them.
• Collaborate with outside counsel on the drafting and prosecution of high-quality patent applications.
• Develop knowledge of industry’s patent landscape to guide patent strategy and approach to patent drafting.
• Refine Okta’s patent strategy to ensure broad protection of our core technologies and to put forward-looking systems in place to identify and protect our next-generation ideas.

Other IP Issues

• Advise on strategic trade secret issues and help implement related policies.
• Help provide guidance on software copyright protection and the use of OSS within Okta products, and manage copyright claims.
• Support the protection of the Okta and Auth0 brands through trademark registration and enforcement. 
• Advise on interesting legal issues related to API integrations, digital content, professional services and developer agreements, and more.
• Draft, review, and negotiate IP-specific provisions in MSAs, JDAs, vendor contracts, and licensing agreements.
• Conduct IP due diligence for potential acquisitions and draft IP-related closing documents and transition service agreements.

Compliance and Policy

• Assist with IP-related compliance issues and industry standards relevant to SaaS and cybersecurity.
• Deliver training to employees on IP best practices and confidentiality.

Litigation 

• Support all phases of IP litigation.

Qualifications

• Education & Credentials:
  • J.D. from an accredited law school and active Bar membership.
  • Undergraduate or graduate degree(s) in computer science, electrical engineering, computer engineering, or the like.
  • USPTO Registered Patent Attorney.

• Experience:
  • 5+ years of IP experience, including software patent prosecution.

• Technical Savvy:
  • Experience with SaaS, cloud-based software, or other relevant technology.

• Mindset:
  • A "builder" who thrives in fast-paced environments and can balance rigorous legal analysis with practical business needs.
  • Flexibility and team mentality.
  • Sense of humor.
  • Ability and desire to work independently.

#LI-KC4

#LI-Hybrid

(P19817_3383227)

Get to know Okta
Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

About the role

Okta is looking for an exceptional Design Manager to join our growing internal agency and partner with our creative leads to bring our brand and marketing to life on our websites. Reporting into the Digital Creative Director, you will be challenged to ideate, concept and problem-solve against key marketing briefs. You will help to craft and tell the Okta story, always advocating for the brand and taking pride in beautiful, inspiring, and innovative work. You will manage 3-5 talented designers across three web properties, okta.com , auth0.com, and oktane.com. 

The right person for this role will be an inspired and passionate designer and leader, a  highly-motivated individual that has the experience, ability and drive to manage multiple projects and work seamlessly with cross-functional teams across the company. 

What you’ll do

• Work closely with the Digital Creative Director, designers, and copywriters on conceptual development, design and execution across key marketing briefs for digital experiences on okta.com.
• Develop creative ideas that meet project KPIs; test and iterate when necessary.
• Manager and mentor three Sr. Designers, encouraging their own personal growth and development. Uplevel the design team by providing dedicated one on one support, particularly for more junior designers.
• Partner with the Copy Manager to lead brainstorm sessions and project critiques. Work cross functionally with key marketing leads, digital partners, and the Studio to present creative concepts and solutions against briefs. 
• Must be able to sell ideas confidently, a strong storyteller and presenter to get buy-in from cross functional partners and executives. 
• Ensure the consistency of the brand and highest quality of design across all projects.
• Keen understanding and passion to learn about and share insights on digital design and industry trends.
• Create, concept, inspire others, and roll up their sleeves while bringing creative ideas to life; can deliver and receive direct and clear feedback. 
• Ability to think big while operating at the lowest level of detail.
• Must be a self starter while being comfortable guiding teams, freelancers, agencies, and production partners.
• Must be able to operate at a high level, providing art direction, to executing and delivering design deliverables.

What experience you have

• BA or BFA in Art/Design.
• Extraordinary design skills.
• A World-class portfolio of work.
• Outstanding presentation skills and proven ability to produce and pitch world-class strategic presentations to all levels of an organization.
• 8+ years experience in art direction and design in a creative agency or client-side group; B2B / tech experience is a plus.
• 3+ years experience leading and managing a team in a creative agency or internal creative group; global experience is a plus.
• 5+ years experience in marketing work with a rich portfolio including digital, print, interactive, website/mobile design and video.
• Hands-on expertise in developing creative solutions and campaigns across all mediums: advertising, film, websites, mobile and graphic design, Corporate ID, interactive, social campaigns, content marketing and events.
• Expert knowledge of creative process and digital creative software tools (Figma, Adobe CC, Framer.
• Experience implementing AI tools with the creative process and prompting for creative output. 

You are excited about this role because:

• You are highly motivated and a problem solver.
• You love to build.
• You never shy from a challenge.

We are excited about you because:

• You are an inspiring, positive, force of nature.
•  You are always bringing new ideas to the table.
• You are happy to share your knowledge and insights with other team members.
• You believe in building a strong and collaborative culture.
• You bring a sense of calm, focus, and positivity and your energy is infectious.

#LI - Hybrid

#P21812_3414529

The Engineering Architect Team

The Architecture team is a small group of very senior engineers reporting to our VP of Engineering Excellence, working broadly across the organization in collaboration with Engineering, Product, and Security.  We partner deeply with other Engineering teams for large projects, and provide direction and architectural guidance for smaller initiatives.  We have a dual-pronged charter to “level up the tech stack and level up the people stack” via both technical contributions and partnerships/mentoring.

In this role, you will have the opportunity to significantly contribute to Auth0’s future technology direction.  Through your experience, knowledge of industry trends, and technical abilities you will provide guidance, build proof of concepts, and deliver production software implementations that help Auth0 Engineering teams move faster by using and developing standard patterns and technologies. You will also help advance the engineering culture and help uplevel other engineers. Note that while this role involves a lot of guidance, documentation, and leadership, it also requires substantial hands-on coding and development of both applications and systems.

What you’ll be doing

• You will collaborate with Product, Security, and Engineering teams to define and continually improve Auth0’s technology stack and architecture.
• Foster and lead innovation in the IAM space, with a strong focus on Agentic Identity
• Lead initiatives to enhance, scale, and evolve Auth0’s product offerings.
• Embed within Engineering teams across the organization for large projects, while providing guidance and lighter touch engagements for smaller initiatives.
• Design, architect, and document large scale distributed systems.
• Lead the development of complex, broadly-scoped functionality in a very large and deep set of services and components.
• Teach by doing: coding, optimizing, and troubleshooting Node.js and Go applications in collaboration with feature development teams.
• Implement features and create consistent foundations using technologies such as AWS, Azure, Node.js, Go, MongoDB, Redis, PostgreSQL, Kubernetes.
• Investigate, understand, and resolve bottlenecks in our ability to scale, use resources efficiently, and maintain a 99.99% uptime SLA.
• Drive technical decision making while striving to find the right balance between factors such as simplicity, flexibility, reliability, cost, and performance.
• Participate in “round table” discussions and mentor team members and engineers throughout the organization to level up our people.
• Participate in our Engineering Leadership Team with other architects, directors, and executives.
• You will join our Incident Commander on-call rotation. Members of our team do periodic on-call rotation for high-severity incidents to help up-level our responses After spending time getting acquainted with our applications, systems, and processes, and getting training to 

What you’ll bring to the role

• Passion and thorough understanding of what it takes to build and operate secure, reliable systems at scale.
• Knowledge of Identity Protocols such as OAuth, OIDC and SAML.
• Industry knowledge of the Authorization and Authentication spaces.
• Experience in building AI Agents, and/or MCP servers applications. 
• Experience with security engineering and application security.
• Very strong written and verbal communication skills with a demonstrated ability to adjust your communication style to the intended audience, whether communicating with senior executives, customers, engineers, or product managers.
• Mastery and deep understanding of hands-on software development building distributed systems.
• Experience with API-first applications using REST and/or gRPC.
• Experience with multi-cloud environments and container deployments, particularly Kubernetes in AWS/Azure.
• Prior experience with application performance management, tracing, and performance testing tools.
• Excellence at creating clarity and alignment for technical initiatives. 
• Great ability to build trust through collaboration with multiple teams and get consensus on a vision.
• Knowledge of application security and cloud security best practices.
• 10+ years of software development experience.
• 5+ years of experience working on cloud applications.

And extra credit if you have experience in any of the following!

- Deep experience in Node.js (Javascript or Typescript), or Golang.

#LI-Hybrid

(P-3286_3209115)