What you’ll do

As Brand Designer you will own and evolve our brand & design system end-to-end — paid creative, web/landing visuals, content design, and sales assets — while proactively pushing the brand forward with high-velocity iteration.

Where you’ll work

This role is remote with regular team onsites for in-person collaboration.

Responsibilities

• Own creative for ads across channels from concept → execution → iteration
• Translate strategy and messaging into clear, compelling visuals that strengthen the brand
• Produce always-on content design: custom website images + post graphics/illustrations as needed
• Design and format lead magnets (PDFs, templates, layout systems) and keep them consistent and high quality
• Create landing page visual direction (layout, hierarchy, component specs) and partner with the web dev to implement in Webflow
• Build and improve sales collateral: decks, one-pagers, visuals for enablement materials
• Rapidly prototype campaign ideas and product visuals
• Own & scale the design system (Figma components, reusable templates, brand guidelines)

Requirements

• 5+ years in marketing/brand design with a portfolio showing paid creative, web/LP design, and sales collateral
• Strong typography, layout, and visual storytelling skills; high craft with fast turnaround
• Advanced Figma proficiency; strong file hygiene and scalable component thinking
• Comfortable operating as an owner: proactive, opinionated, and able to prioritize for impact
• Experience collaborating tightly with marketers, writers, and technical teammates
• Experience building and experimenting with AI tools for creation & production

Bonus points

• B2B experience in infrastructure, energy, data centers, or industrial products
• Motion design/video, 3D/illustration, or strong systems/design-ops instincts
• Familiarity with web performance/accessibility basics and marketing experimentation workflows

Benefits 

• Subsidized health, dental, and vision insurance
• Equity (options) in a rapidly growing startup
• 401(k) with 4% employer match
• Unlimited PTO
• Parental leave
• Healthcare and Dependent Care Flexible Spending Accounts (FSA) or Health Savings Account (HSA)
• Commuter benefits
• Monthly team onsites where all offices come in–person to collaborate

What you’ll do

As an Account Executive, Commercial & Industrial (EPC/GC/Owner), you will be a core revenue driver for one of Giga’s fastest-growing markets, Commercial and Industrial EPCs/GCs/Owners. You’ll own relationships across Commercial and Industrial-focused EPCs, GCs, electrical contractors, consulting engineers, operators, and owners translating complex electrical requirements into practical, competitive solutions. This role blends technical depth, field presence, and commercial ownership—ideal for a seller who thrives in a fast-moving, infrastructure-focused startup environment and wants direct impact on growth.

Where you’ll work

If based outside of our Houston, Long Beach or San Francisco hubs, this role will be based remotely from your home office. You must be willing to occasionally travel to one of our hub offices 3 days out of the month.

Responsibilities

• Own revenue generation within the Commercial and Industrial EPCs/GCs/Owners market by prospecting, developing, and closing new customer opportunities
• Serve as the primary point of contact for EPCs, electrical contractors, consulting engineers, Commercial and Industrial GCs and large enterprise Owners
• Gather and validate customer requirements, translating technical needs into accurate, competitive quotes and solutions
• Build and manage a strong pipeline through consistent prospecting, referrals, and relationship expansion
• Travel regularly to customer sites, conferences, and industry events to build pipeline and maintain market presence
• Develop deep product knowledge across transformers, switchboards, and related electrical infrastructure to effectively position solutions
• Identify upsell and cross-sell opportunities to expand revenue within existing accounts
• Maintain pricing discipline and margin ownership while closing commercially sound deals
• Collaborate with Technical Sales Engineering, Product, and internal stakeholders to advance opportunities and resolve technical questions
• Maintain accurate CRM hygiene in HubSpot, including activities, deal stages, and accurate sales forecasts
• Partner with Finance, Legal and Technical Sales Quoting to convert quotes into purchase orders and invoices efficiently
• Track market trends, competitive dynamics, and customer feedback, sharing insights with Product and Marketing teams

Requirements

• 5+ years of sales experience in electrical distribution equipment, Commercial and Industrial EPCs/GCs/Owners, or mission-critical infrastructure
• Experience selling to or working with EPCs, electrical contractors, consulting engineers, and/or Commercial and Industrial EPCs/GCs/Owners end users in complex, enterprise sales motions 
• Strong technical foundation with the ability to understand and discuss electrical systems, particularly transformers and switchgear
• Understanding of Commercial and Industrial EPCs/GCs/Owners power infrastructure, including redundancy and power distribution architectures
• Experience managing complex, multi-stakeholder B2B sales cycles
• Proven track record of meeting or exceeding sales targets
• Proficiency with CRM tools (HubSpot, SFDC or similar)
• Strong written and verbal communication skills, including the ability to present technical information clearly
• Bachelor’s degree in Business, Engineering, or a related field, or equivalent practical experience
• Willingness to travel up to 30% for customer meetings, site visits, and industry events

Bonus points 

• Prior experience selling into Commercial and Industrial EPCs/GCs/Owners 
• Experience working in a high-growth startup or manufacturing-driven organization
• Existing relationships within the Commercial and Industrial EPCs/GCs/Owners or related partner/consulting ecosystem

Benefits

• Subsidized health, dental, and vision insurance
• Equity (options) in a rapidly growing startup
• 401(k) with 4% employer match
• Unlimited PTO
• Parental leave
• Healthcare and Dependent Care Flexible Spending Accounts (FSA) or Health Savings Account (HSA)
• Commuter benefits
• Team on-sites where all offices come in–person to collaborate

What You'll Do

Giga is building the commercial engine that will power the next generation of energy infrastructure — from AI data centers to utility-scale power. We have the product, the pipeline, and the ambition. What we need now is someone to build the outbound machine that fills the top of the funnel with the right conversations.

As our Enterprise Development Manager, you'll build Giga's SDR function from the ground up. This isn't a role where you inherit a team and optimize — it's a role where you design the playbook, hire the people, set the cadence, and create the pipeline generation engine that fuels multi-million-dollar enterprise deals across the Data Center Industry.

You'll own the strategy, the team, and the number. You'll work directly with our sales leadership to define the ICP, build outbound sequences, establish qualification frameworks, and create a repeatable motion that scales. The buyers you're going after are hyperscalers, data center developers, utilities, and C-suite decision makers at some of the largest companies in the world — so the bar for quality, messaging, and business acumen is high.

This role is for someone who has built outbound teams before and is currently a frontline leader, knows what good looks like, and is ready to do it again at a company where the market opportunity is massive and the pace is fast. If you get energy from creating something from nothing — and from coaching a team to perform at a level they didn't think was possible — this is the job.

Where You'll Work

This role will be based in our Houston office. You must be willing to work in the office full-time, outside of our bi-weekly WFH Fridays. Employees will be able to work remotely for up to 4 weeks per year.

We're onsite because velocity matters when you're building physical infrastructure. Solving complex problems in real-time with Manufacturing, Engineering, and Finance leaders is how we move faster than a slow, antiquated industry.

Responsibilities

• Build and lead the SDR team — recruit, hire, onboard, and develop a high-performing team of enterprise SDRs focused on outbound pipeline generation across Giga's three business units: AI data centers, energy infrastructure, and power markets
• Own the pipeline number — set and deliver against monthly and quarterly qualified pipeline targets that directly feed the enterprise sales team's revenue goals
• Owns all inbound pipeline management — including phone and email inquiries — triaging, qualifying, and routing leads to the appropriate Account Executives as needed.
• Develops and owns the inbound SLA framework — establishing response time standards and quality benchmarks for phone and email inquiries, and ensuring consistent delivery and accountability across the team.
• Coach and develop SDRs — run daily standups, weekly 1:1s, call reviews, and pipeline sessions that build skills, drive accountability, and elevate the quality of every prospect interaction. Set a high bar and hold it
• Partner with sales leadership — work closely with enterprise Account Executives and sales leadership to ensure alignment on ICP, qualification standards, handoff process, and feedback loops between SDR activity and deal outcomes
• Build and manage the tech stack and reporting infrastructure — implement and optimize the tools, workflows, and dashboards needed to run a data-driven SDR operation (CRM hygiene, activity tracking, conversion metrics, pipeline attribution)
• Develop messaging and positioning for outbound — collaborate with marketing and sales to craft compelling, market-specific outreach that resonates with C-suite and VP-level buyers at hyperscalers, data center developers, utilities, and energy companies
• Iterate and scale — continuously test, measure, and refine the outbound motion based on data and results. What works at 3 SDRs should be ready to scale to 10+
• Represent the voice of the market internally — surface insights from thousands of prospect conversations to inform product positioning, competitive strategy, and go-to-market decisions

Requirements

• 3 - 5 + years of experience in B2B sales development or inside sales, with at least 2 years in a frontline people management role. 
• Track record of building an outbound function or SDR team from early stage — you've designed playbooks, hired and ramped reps, and built the processes that drive predictable pipeline
• Experience selling into enterprise accounts with complex, multi-stakeholder sales cycles and deal sizes of $1M+
• Proven ability to recruit, develop, and retain high-performing SDRs — you know how to identify raw talent, coach it, and create an environment where people grow fast
• Strong command of sales development tools and CRM platforms (e.g., Salesforce, Outreach, Apollo, LinkedIn Sales Navigator, ZoomInfo, or equivalent)
• Data-driven approach to managing performance — you set clear KPIs, inspect what you expect, and make decisions based on conversion data, not gut feel
• Excellent written and verbal communication skills — you can craft outbound messaging that earns a reply from a VP at a Fortune 500 company, and you can coach your team to do the same
• Leads from the front — in the early days, you'll roll up your sleeves to shape the playbook, validate the process, and set the standard — not as an IC, but as a leader who knows what great looks like and builds the team and systems to get there.
• Comfort with ambiguity and speed — Giga operates in a fast-moving market with multiple business units. You thrive in environments where the playbook doesn't exist yet and you have to write it

Bonus Points

• Experience in energy, power infrastructure, data centers, or climate tech industries
• Familiarity with Top EPCs. General and Electrical Contractors along with  AI infrastructure, hyperscaler buying processes, or colocation/turnkey data center sales
• Experience at a high-growth startup where you built the SDR function during a period of rapid scaling (Series B–D or equivalent stage)
• Background as a top-performing SDR or AE before moving into management — you've carried a bag and know what it takes
• Experience with Greenhouse ATS, Gong, or similar revenue intelligence tools
• Familiarity with account-based marketing (ABM) strategies and how SDR outbound integrates with marketing-led demand generation

Benefits

• Subsidized health, dental, and vision insurance
• Equity in a profitable, IPO-bound company
• 401(k) with 4% employer match
• Unlimited PTO
• Parental leave
• FSA/HSA options
• Commuter benefits
• Team on-sites across all offices

What you’ll do

As the Enterprise Sales Director, Commercial & Industrial (C&I), you will build, lead, and develop a high-performing team of Account Executives focused on Giga’s fastest-growing market: Commercial and Industrial EPCs/GCs/Owners. You will set the commercial strategy for the C&I segment, own the team’s revenue number, and serve as the senior field leader driving growth across the EPC, GC, electrical contractor, consulting engineering, and enterprise Owner landscape. This role blends team leadership, market strategy, and hands-on executive-level selling, ideal for a sales leader who thrives in a fast-moving, infrastructure-focused startup environment and wants to shape the direction of a critical business vertical.

Where you’ll work

If based outside of our Houston, Long Beach, or San Francisco hubs, this role will be based remotely from your home office. You must be willing to occasionally travel to one of our hub offices 3 days out of the month, as well as travel regularly for customer meetings, field visits, and key industry events.

Responsibilities

Team Leadership & Development

• Recruit, hire, onboard, and develop a team of Enterprise Account Executives covering the Commercial & Industrial market
• Set individual and team quotas, define territory assignments, and drive a culture of accountability and high performance
• Coach AEs on complex deal strategy, pricing discipline, pipeline management, and stakeholder navigation
• Conduct regular 1:1s, pipeline reviews, forecast calls, and team meetings to ensure execution rigor and team alignment
• Partner with People and Recruiting to build out the C&I sales team in line with growth targets
• Identify skill gaps and implement training, enablement, and development programs to continuously raise the bar

Revenue & Commercial Strategy

• Own the C&I segment revenue number, including forecasting, pipeline coverage, and attainment across the team
• Define and execute the go-to-market strategy for the Commercial and Industrial EPCs/GCs/Owners segment
• Develop playbooks, territory models, and repeatable sales motions for the AE team
• Engage directly in strategic, complex, or executive-level deals to support AEs and accelerate closure
• Maintain pricing discipline and margin oversight across the team’s portfolio of deals
• Drive upsell and cross-sell strategies to expand revenue within existing customer accounts

Market Presence & Relationships

• Serve as a senior-level executive presence with key EPCs, GCs, electrical contractors, consulting engineers, and enterprise Owners
• Represent Giga at industry conferences, customer events, and trade organizations to build brand and pipeline
• Cultivate and maintain relationships with strategic accounts and channel partners in the C&I ecosystem
• Track competitive dynamics, market trends, and customer feedback, translating insights into actionable strategy for Product and Marketing

Cross-Functional Collaboration

• Partner with Technical Sales Engineering, Product, Finance, Legal, and Technical Sales Quoting to advance complex opportunities and resolve customer challenges
• Collaborate with Marketing on demand generation, field events, and C&I-specific campaigns
• Provide structured input to leadership on market opportunities, product gaps, and competitive positioning
• Ensure CRM hygiene and accurate forecasting across the team using HubSpot

Requirements

• 7-10+ years of B2B sales experience, with at least 5 years leading enterprise sales teams in electrical infrastructure, power distribution, energy, or an adjacent capital-intensive industry
• Proven track record of building and scaling high-performing enterprise sales teams, managing complex, multi-stakeholder deals in the 7-8 figure range
• Deep expertise in the Commercial and Industrial ecosystem, including EPCs, general contractors, electrical contractors, consulting engineers, and large enterprise Owners, with a genuine understanding of how each stakeholder evaluates, specifies, and procures electrical infrastructure
• Strong grasp of how EPCs structure projects, how GCs manage subcontractor and equipment vendor relationships, and how end customers (Owners/operators) make capital equipment decisions at scale
• Technical depth in electrical infrastructure, transformers, switchgear, switchboards, power distribution equipment, sufficient to lead credible executive-level conversations with engineering and procurement stakeholders
• Understanding of Commercial and Industrial power infrastructure design, including redundancy architectures, power distribution topologies, and site-level electrical requirements
• Demonstrated ability to architect and coach complex enterprise sales motions, including navigating long sales cycles, multi-stakeholder buying committees, and large-dollar negotiations
• Proficiency with CRM tools (HubSpot, SFDC, or similar) and a strong discipline around pipeline management, forecasting accuracy, and data-driven sales leadership
• Excellent written and verbal communication skills, with executive presence and the ability to represent Giga at the C-suite and VP level with customers and partners
• Bachelor’s degree in Business, Engineering, or a related field, or equivalent practical experience
• Willingness to travel up to 40% for customer meetings, site visits, team coverage, and industry events

Bonus points

• Experience building a sales team from the ground up within a high-growth startup or manufacturing-driven organization
• Existing senior-level relationships within the Commercial and Industrial EPC/GC/Owner or related partner/consulting ecosystem
• Prior experience leading C&I or infrastructure-focused sales teams in the electrical distribution or energy space
• Familiarity with transformer, switchgear, and electrical infrastructure product lines at a technical level

Benefits

• Subsidized health, dental, and vision insurance
• Equity (options) in a rapidly growing startup
• 401(k) with 4% employer match
• Unlimited PTO
• Parental leave
• Healthcare and Dependent Care Flexible Spending Accounts (FSA) or Health Savings Account (HSA)
• Commuter benefits
• Team on-sites where all offices come in-person to collaborate

What you’ll do

As the Marketing Engineer you will own the marketing site as a revenue-critical product: ship fast, keep tracking clean, tighten form + CRM flows, and run conversion experiments without bottlenecks.

Where you’ll work

Remote, with quarterly travel to our hubs (Houston / Long Beach / San Francisco) for team onsites.

Responsibilities

• Own day-to-day development in Webflow: new landing pages, product pages, content pages, CMS structure, and reusable components
• Build and maintain lead flows end-to-end: gated/ungated assets, form UX/validation, friction reduction, routing logic, and download delivery
• Implement and maintain analytics hygiene (GA4/GTM): event tracking, conversion accuracy, funnel drop-offs, and rapid updates as experiments change
• Increase experimentation velocity: A/B tests, layout/CTA iterations, and fast deploy cycles with clear measurement
• Ensure clean data flow to RevOps: form → attribution → CRM/automation (e.g., HubSpot / Salesforce) with reliable handoffs and naming conventions
• Improve performance + reliability: page speed, mobile UX, accessibility basics, uptime, and site health on high-intent pages
• Partner tightly with Content + Demand Gen + RevOps + Design to proactively identify gaps and ship improvements

Requirements

• 5+ years building and shipping marketing websites (or equivalent) with clear ownership and high output
• Strong Webflow build skills plus solid HTML/CSS and working JavaScript
• Experience implementing analytics + event tracking (GA4/GTM or equivalent) and debugging issues end-to-end
• Experience with forms, integrations, webhooks/Zapier-style automation, and CRM handoffs
• Comfort working fast, prioritizing ruthlessly, and measuring impact (conversion, CPL/CPA, funnel health)
• Experience building and experimenting with AI tools

Bonus points

• Experience in B2B, industrial, energy, or data center markets
• Familiarity with A/B testing tools, attribution models, and marketing ops hygiene
• Light backend/API experience (serverless functions, middleware, edge redirects)
• Comfort building a small design system in Webflow (components, tokens, documentation)

Pay Transparency

Salary Range: $75,000 – $110,000 USD (final level + comp determined by experience and scope).

Benefits

• Subsidized health, dental, and vision insurance
• Equity in a profitable, IPO-bound company
• 401(k) with 4% employer match
• Unlimited PTO
• Parental leave
• FSA/HSA options
• Commuter benefits
• Team on-sites across all offices

What you’ll do

As an Account Executive, Data Centers, you will be a core revenue driver for Giga’s fastest-growing market, Data Centers. You’ll own relationships across data center–focused EPCs, electrical contractors, consulting engineers, operators, and colocation providers, translating complex electrical requirements into practical, competitive solutions. This role blends technical depth, field presence, and commercial ownership—ideal for a seller who thrives in a fast-moving, infrastructure-focused startup environment and wants direct impact on growth.

Where you’ll work

If based outside of our Houston, Long Beach or San Francisco hubs, this role will be based remotely from your home office. You must be willing to occasionally travel to one of our hub offices 3 days out of the month.

Responsibilities

• Own revenue generation within the data center market by prospecting, developing, and closing new customer opportunities
• Serve as the primary point of contact for EPCs, electrical contractors, consulting engineers, data center operators, colocation providers, and enterprise customers
• Gather and validate customer requirements, translating technical needs into accurate, competitive quotes and solutions
• Build and manage a strong pipeline through consistent prospecting, referrals, and relationship expansion
• Travel regularly to customer sites, conferences, and industry events to build pipeline and maintain market presence
• Develop deep product knowledge across transformers, switchboards, and related electrical infrastructure to effectively position solutions
• Identify upsell and cross-sell opportunities to expand revenue within existing accounts
• Maintain pricing discipline and margin ownership while closing commercially sound deals
• Collaborate with Sales Engineering, Product, and internal stakeholders to advance opportunities and resolve technical questions
• Maintain accurate CRM hygiene in HubSpot, including activities, deal stages, and forecasts
• Partner with Finance to convert quotes into purchase orders and invoices efficiently
• Track market trends, competitive dynamics, and customer feedback, sharing insights with Product and Marketing teams

Requirements

• 5+ years of sales experience in electrical distribution equipment, data centers, or mission-critical infrastructure
• Experience selling to or working with EPCs, electrical contractors, consulting engineers, and/or data center end users
• Strong technical foundation with the ability to understand and discuss electrical systems, particularly transformers and switchgear
• Understanding of data center power infrastructure, including redundancy and power distribution architectures
• Experience managing complex, multi-stakeholder B2B sales cycles
• Proven track record of meeting or exceeding sales targets
• Proficiency with CRM tools (HubSpot or similar)
• Strong written and verbal communication skills, including the ability to present technical information clearly
• Bachelor’s degree in Business, Engineering, or a related field, or equivalent practical experience
• Willingness to travel up to 25% for customer meetings, site visits, and industry events

Bonus points 

• Prior experience selling into hyperscale or colocation data center environments
• Experience working in a high-growth startup or manufacturing-driven organization
• Existing relationships within the data center EPC, contractor, or consulting ecosystem

Benefits

• Subsidized health, dental, and vision insurance
• Equity (options) in a rapidly growing startup
• 401(k) with 4% employer match
• Unlimited PTO
• Parental leave
• Healthcare and Dependent Care Flexible Spending Accounts (FSA) or Health Savings Account (HSA)
• Commuter benefits
• Team on-sites where all offices come in–person to collaborate

What You'll Do

As Senior Product Marketing Manager for AI Data Centers & Development, you will own how Giga tells its story to the market, across our full-stack AI data center offering, from site selection and development through deployment. You are the narrative architect for Giga's most strategic GTM motion.

This role sits at the intersection of product and go-to-market. You will work closely with a technical PM counterpart who owns the infrastructure and equipment narrative, while you focus on the broader data center development story: the sites, the campuses, the full builds. Together, you are the two-person PMM team behind Giga's go-to-markets. 

You will shape how hyperscalers, neoclouds, and AI operators understand what Giga builds, why it matters, and why no one else can do it the way we do.

Responsibilities

Core Narrative & Positioning

• Own the product narrative for Giga's AI data center and full-stack development offering, from positioning and messaging to story architecture across segments
• Develop and maintain core messaging for hyperscalers, neoclouds, and BTC/HPC operators, tailored to how each segment evaluates and selects development partners
• Partner with your technical PMM counterpart to ensure infrastructure messaging ladders up into the broader development story

Content & Storytelling

• Lead the development of case studies, solution narratives, and proof points that demonstrate Giga's full-stack delivery capability
• Build and refine core product marketing materials: one-pagers, solution briefs, sales enablement decks, and RFP-ready narratives
• Craft content that earns credibility with deeply technical buyers without losing the strategic story

Launches & Events

• Drive product launch campaigns for new site and development offerings — from internal alignment through external rollout
• Own Giga's presence at key industry events: develop showcase narratives, booth experiences, and presentation content that make Giga impossible to ignore
• Partner with demand gen and content teams to amplify launches across web, social, and outbound channels

Cross-Functional Partnership

• Work directly with business development and sales to understand how buyers think, what objections look like in the field, and where the narrative is winning or falling short
• Collaborate with product and engineering teams to stay ahead of what Giga is building and translate it into market-facing stories before the competition can catch up

Requirements

• Proven product marketing experience with a track record of building compelling product narratives from scratch 
• Elite storytelling ability: you can take a complex, multi-component offering and distill it into a clear, differentiated, and emotionally resonant story
• Demonstrated experience owning high-impact deliverables: case studies, positioning documents, launch campaigns, or event showcases
• Comfortable working closely with technical counterparts and translating what engineers and PMs build into what buyers need to hear
• Thrives in a fast-paced, high-ownership environment. 

Bonus Points

• Background in or exposure to data centers, AI infrastructure, energy infrastructure, or adjacent industries
• Experience marketing complex, multi-stakeholder infrastructure or enterprise solutions
• Prior work with hyperscaler or neocloud buyers, or experience in GTM roles targeting technical operators

Benefits

• Subsidized health, dental, and vision insurance
• Equity (options) in a rapidly growing startup
• 401(k) with 4% employer match
• Unlimited PTO
• Parental leave
• Healthcare and Dependent Care Flexible Spending Accounts (FSA) or Health Savings Account (HSA)
• Commuter benefits
• Team on-sites where all offices come in–person to collaborate

Locations: Houston, Texas (Hybrid)

Reports to: Senior Manager, Global Campaigns  

A quick snapshot… 

You’ll ensure strategic initiatives translate into executable demand programs focused on specific business priorities, launched with clear success criteria, and drive pipeline. 

You’ll own the strategy and performance of integrated campaigns that drive new logo‑ pipeline, shaping how we show up to buyers, tell our story, and convert interest into revenue. 

Why it’s a big deal… 

This role sits at the heart of how we grow. As the Campaign Manager, you’ll design and run 1:1 and 1:few ABM programs, balancing personalization with repeatable play frameworks built around buying groups, not just individual champions. You’ll be accountable for pipeline outcomes, not just execution, and play a critical role in evolving our go‑-to‑-market approach from disconnected tactics to cohesive, buyer‑-led campaigns. Your work will directly influence funnel velocity, sales alignment, and how effectively we acquire new customers at scale.

Here’s what we’re looking for.. 

Related Experience. You have 5+ years of experience in demand generation, integrated campaigns, or growth marketing. 

Initiative. You'll take full ownership of new‑logo demand generation campaigns, from shaping the initial idea and campaign brief through to driving real pipeline impact, with a strong sense of initiative and accountability. 

Collaborator. You have strong experience working cross-functionally with Product Marketing, Content, Paid Media, and Sales teams and be able to align teams around a clear narrative and point of view and are results-driven.

Results Driven. You have experience owning performance metrics and campaign reporting. You have creative problem‑solving skills and operational rigor, with excitement for building scalable campaign models that evolve over time.

Strategic Thinker. You have a deep understanding of persona-based marketing, buyer journeys, and buyer‑centric messaging. 

Here’s what will give you an edge… 

• A strong buyer-first mindset and real empathy for customer pain points 
• Ability to translate positioning into compelling, cohesive campaign narratives 
• Comfort being accountable for outcomes, not just strategy or inputs 
• Clear, confident communication and cross-functional leadership skills 
• A test and learn mentality with a bias toward continuous optimization 
• Solid understanding of buying groups, complex deal cycles, and how to use intent and engagement signals to guide campaign models that evolve over time.

Job Title: Senior Digital Experience Marketing Manager 
Location: Houston, TX (Must live in the greater Houston area) 
Reports to: Sr. Manager, Performance Marketing 

About the role 

Conga is looking for a Senior Digital Experience Marketing Manager to serve as the connective tissue across our go-to-market engine. The Digital Experience Marketing Manager owns the design and orchestration of Conga’s digital buyer and customer journeys across the lifecycle. This role ensures that demand programs translate into cohesive, signal driven digital experiences that activate buyers, validate interest, and accelerate opportunities. 
 
Sitting at the intersection of Global Campaigns, Field Marketing, and Marketing Operations, this role is responsible for defining how buyers progress through digital journeys, not for owning campaign strategy or paid media execution. The Digital Experience Marketing Manager focuses on journey design, experience logic, and lifecycle orchestration, ensuring intent signals and engagement data are turned into clear next best actions across digital touchpoints. 
 
This is a role rooted in experience design and orchestration. It exists to bring consistency, scalability, and insight to Conga’s digital demand execution. 

 Key Skills and Capabilities 

• Journey design and lifecycle thinking – Ability to design end-to-end digital journeys aligned to buyer progression and opportunity outcomes. 

• Signal interpretation and application – Strong judgment in turning intent, engagement, and behavioral signals into prioritized actions and experience logic. 

• Experience orchestration – Ability to coordinate digital experiences across channels without owning every execution detail. 

• Experimentation and optimization – Comfort designing experiments, interpreting results, and evolving experiences based on learning. 

• Cross-functional influence – Proven ability to partner with campaigns, field marketing, and operations without direct authority. 

• Structured thinking – Ability to define rules, standards, and frameworks that enable scale and reuse. 

 What You'll Do 

 Intent Strategy & Orchestration 

• Define and manage Conga's intent data strategy, orchestrating signals from third-party intent platforms, social channels, review sites, and first-party data into unified, actionable audience segments. 

• Apply buyer stage intelligence to design coordinated, cross-channel plays and deliver clear activation briefs to the Performance Marketing team for in-platform execution. 

• Build a regional intent enrichment model that surfaces the right accounts to the right sales reps at the right time, driving prioritized pipeline. 

• Identify cross-sell and expansion opportunities by monitoring product intent signals and designing coordinated plays across sales and marketing. 

Digital Campaign Activation 

• Translate intent data into precise audience segments and activation briefs executed across paid social, display, programmatic, and search channels. 

• Integrate intent-driven audiences into email nurture programs, ensuring timing and messaging align with buying stage and Global Campaigns frameworks. 

• Build and optimize personalized landing page experiences tied to specific intent-driven plays and audience segments. 

Conversational Experience & AI 

• Own Conga's AI-powered website chat, configuring routing logic, conversational playbooks, and persona-level personalization to convert web traffic into pipeline. 

• Manage AI email agents, ensuring outbound plays are intelligently triggered and integrated with broader intent-driven programs. 

• Establish governance standards for AI-generated interactions, ensuring outputs align with Conga's brand voice, escalation protocols, and human oversight requirements. 

Data, Analytics & Cross-Functional Collaboration 

• Partner closely with Global Campaigns, Field Marketing, and Marketing Operations to bridge intent strategy and channel execution. 

• Prioritize full-journey experience metrics — not just channel performance — to build a holistic view of account engagement and pipeline health. 

• Ensure data flows are clean and actionable across the full tech stack: from intent signals through marketing automation, CRM, and sales outreach. 

• Act as the internal subject matter expert on intent data, journey orchestration, and conversational marketing. 

 Desired Experience 

• Hands-on experience with intent data and account enrichment platforms (e.g., 6sense, ZoomInfo, Clay) to build, enrich, and activate audience segments across sales and marketing programs. 

• Proficiency in marketing automation and digital experience platforms (e.g., Marketo, Folloze) to build intent-triggered nurture programs and audience-specific landing experiences. 

• Familiarity with conversational marketing, CRM, and web analytics tools (e.g., Qualified, Salesforce, Google Analytics) to drive pipeline from web traffic and measure engagement impact. 

What You Need to Be Good At 

• Reading signals, not just collecting them. You know how to look at intent data, engagement patterns, and behavioral signals and translate them into a clear point of view on how to take action. 

• Designing journeys, not campaigns. You think in sequences and progressions, not one-off activations. You can map how a buyer should move from awareness to consideration to pipeline and design the experience logic that gets them there. 

• Orchestrating without owning everything. You're effective working across teams and systems you may not fully control. You can define the play, write the brief, and trust others to execute — without losing accountability for the outcome. 

• Making complexity feel simple. You can take a multi-signal, multi-channel program and distill it into clear frameworks, rules, and briefs that other teams can act on without needing you in every room. 

• Experimenting with intention. You don't just run tests — you design them around a hypothesis, read the results honestly, and use what you learn to evolve the experience. You're comfortable being wrong if it means getting smarter faster. 

• Thinking in systems, not tasks. You notice when something doesn't connect — a signal that isn't flowing, a handoff that breaks, a message that doesn't match the moment — and you fix the system, not just the symptom. 

• Influencing without authority. You can build alignment across campaigns, field, and operations by being clear, credible, and collaborative. Your cross-functional relationships are an asset, not an afterthought. 

SUMMARY:

As a member of the Avetta Client Success team, you will be both a relentless advocate for your customers and an engaging representative from our company to the customer. You will measure your impact through retention, expansion, and overall client health, but your daily focus will be as the customer’s guide for their journey with Avetta. This role is right for you if your passion is to help clients embrace a new paradigm for understanding and managing their businesses.

As the primary voice for our clients, the Client Success Manager works closely with all other teams inside Avetta. They will look to your experience and creativity to help them make the best possible decisions for our customers and the company. In the same way, your clients will look to you to help them understand and execute “what’s next?” to maximize the value, they see every day with our platform and services.

This role is a hybrid position in our Lehi, Dallas, or Houston office (3 days in office, 2 days work from home). 

How you will make an impact:

• Nurture and grow relationships with your client stakeholders, while identifying additional key stakeholders through proactive engagement
• Maintain the client’s momentum after launch leveraging critical success factors aligned to the client’s journey as increase adoption Avetta platform over time
• Serving as the trusted advisor for clients on use-case, product functionality and applicable program recommendations
• Perform regular review-and-planning sessions (via Success Planning and QBR activities) with client stakeholders to demonstrate value, understand the client’s current business situation and objectives, and define next steps in their journey with Avetta
• Proactively ensuring clients understand, have adequate training on, and are utilizing Avetta’s products to achieve the maximum benefit
• Provide marketing with referenceable customers, Client Success anecdotes, data-rich trends and observations about changes in our client base and industry
• Work within the Client Success Team to create innovative strategies, services, and processes that drive increased customer adoption, retention, and expansion across all of Avetta’s offerings
• Act as the voice of Avetta clients and work cross functionally with internal stakeholders to solve problems and drive potential process and product improvements
• Assist Account Managers with client growth plans and, when necessary, at-risk mitigation
• Own the overall health of each assigned Client Account
• Assist the Client Support Team with difficult and client-specific problem resolution
• Partner with Implementation and Professional Services to support best practice implementations and identify key growth opportunities
• Maintain an attitude of constant improvement and always work to increase efficiency, scalability, and impact
• Use data to help make recommendations and decisions
• Fully document all interactions with clients (Using SFDC, Wrike, etc.)

Your key values and skills:

• You thrive in an environment of ownership & accountability
• You are proactive in your engagement with your clients and peers
• You possess strong communication and collaboration skills
• You are inherently persistent and operate as both a Client and Avetta advocate
• You approach problem solving with a creative mind, empathetic spirit, and scalable mindset
• You are passionate about your vision for client growth and laser focused on what is needed to get them there

Ideal Qualifications:

• Minimum 3+ years in either a customer-facing role with an Enterprise SaaS company or supplier management with a large organization
• Bachelor’s Degree or equivalent work experience
• Experience with the Microsoft Office suite, SFDC, CRM tools, and JIRA a plus
• Excellent interpersonal, verbal, and written communication skills
• Highly organized, collaborative, responsive, and proactive
• Past success mastering new, complex technologies, processes, and concepts and training / mentoring others to master them as well
• Strong project management skills, PMP a plus

THE ROLE:

Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Everpure (formerly Pure Storage), a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team. 

As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Everpure solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services.

WHAT YOU’LL DO:

• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
• Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes
• Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Take control of evaluations,  benchmarks and system configurations
• Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organization
• Lead by example living the Everpure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING:

• Pre-sales experience is required
• 5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Previous experience with Linux, NFS file systems and Linux distributed network environment
• Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
• Familiarity with AWS, Azure, GCP, containers, k8s and microservices architectures a plus
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
• Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable
• Excellent verbal and written interpersonal skills

#LI-REMOTE

#LI-JL4

Job Title: Industry Marketing Manager
Locations: Houston / Boston (Hybrid)
Reports to: Head of Industry Strategy 

A career that’s the whole package! 

At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard.  

Conga accelerates the customer’s journey to becoming a more connected and intelligent business. The Conga Advantage Platform is recognized worldwide for enhancing this journey, bringing together Price Optimization, Configure, Price, Quote, Contract Lifecycle Management, and Document Automation capabilities on a single open platform. It integrates seamlessly with any ERP, CRM, and Cloud. Powered by a unified data model and purpose-built AI, Conga helps companies achieve a unique advantage—one built on seamless connection, actionable intelligence, and scalable growth. 

Our approach is grounded in the Conga Way, a framework that encapsulates our values and drives everything we do as an organization—from hiring to decision-making and product development to colleague programs. Created with direct input from our colleagues, the Conga Way forms the foundation of our vibrant culture.  

A quick snapshot… 

The Industry Marketing Manager works within the Industry Marketing team in crafting and communicating Conga’s unique POV for the key industries that we serve. This is a multi-faceted role interfacing with Conga’s customers, sales teams and channel partners in helping them understand Conga’s industry value. Success in the role requires a unique combination of skills and above all the ability to define Conga’s value and unique perspectives for those industries.  

Why it’s a big deal…   

This role is pivotal to Conga’s continued growth and customer success. Last year, Conga’s vertical differentiation produced Conga’s largest growth segment. We look to expand on that success in other industries and you can be a big part of that success. Your insights will provide our sales teams and channel partners with unique angles into how Conga operates in your industries, filling whitespace with new ways to apply Conga’s solutions. Important deliverables in creating Conga’s Industry POV will include: industry profiles, relevant use-case definitions, industry marketing and sales content, and customer case studies. 

Are you the person we’re looking for? 

Related experience. You’re a seasoned pro when it comes to understanding complex problems and crafting elegant solutions. Your unique skillset includes the following: 

• Think of yourself as an Industry Steward for the industries you own.  You are, the go-to person for all things related to that industry. You are Conga’s voice to the market.  
• You have extensive experience creating positioning and messaging and translating it into marketing and sales content. 
• You are a life-long learner, who is curious and constantly improving on what has been done before. You can go deep on a topic or industry but can also think about the bigger picture story. 
• Clear and confident communicator, both written and verbal. You express your views with clarity and conviction, while remaining open to other perspectives. This shows on the data sheets, decks and blogs you write and the presentations you deliver.  
• You gain the confidence of your teammates and colleagues. Picture spending time with customers and sales teams understanding how Conga is utilized in their industry. Then presenting Conga’s unique POV back to others. 

Analytical thinker and creative problem solver. You’re able to see issues holistically and get to the root of the issue -- a key skill in this role. You’re skilled in identifying creative solutions to unique customer requirements. 

Customer-Facing Skills. You bring confidence and clarity to every customer interaction. You know how to communicate, solve problems, and represent Conga professionally.  

Here’s what will give you an edge… 

Applications Software Experience. You have 5-10+ years of experience in the following:  

• Customer sell-side – Products, customers and channels 
• Company research – Learning about what our customers and prospects do excites you. 
• You’ve completed your Bachelors degree. An MBA or analytical Masters degree is a plus.  
• Product Marketing/Business Development/Sales experience or interface. An understanding of what makes software products successful.  
• AI – you have a deep interest and curiosity in AI, using it to merge your valuable content with our customer’s goals and challenges.   

Initiative. You don’t wait around for things to happen or for your manager to tell you what to do. You’re not only proactive about completing your own work, but when you sense the need to introduce a project that will benefit the team or the organization -- even if it’s outside your scope of work -- you put a proposal together, talk to the team about it, and then own it. 

Organizational skills. As a core Industry Marketing team member, you will be asked to help organize and allow our content engine to scale. This focus will help to accelerate bringing our team’s ideas to our customers, channel partners and sales teams.   

About the Role

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in Houston, TX
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.  

Additional Information

The total target base compensation for this role will be between $65,000 and $75,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations.  #LI-HYBRID

About the Role

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in South Houston / Galveston, TX
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.  

Additional Information

The total target base compensation for this role will be between $65,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations.  #LI-HYBRID

About the Role

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in South Houston / Galveston, TX
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.  

Additional Information

The total target base compensation for this role will be between $65,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations.  #LI-HYBRID

About the Role

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in Houston, TX
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.  

Additional Information

The total target base compensation for this role will be between $65,000 and $75,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations.  #LI-HYBRID

The Sales Engineer will lead the technical-commercial strategy connecting ON.energy’s business development, engineering, and customer teams. This role oversees the delivery of advanced Battery Energy Storage System (BESS) and power infrastructure solutions for hyperscale data centers, industrial operations, and utility-scale clients. The ideal candidate combines deep expertise in energy systems and data center electrical infrastructure with leadership experience in consultative sales, solution design, and project development—driving both customer success and business growth.

As a Sales Engineer at ON.energy, you will:

Technical Pre-Sales

• Lead technical engagements with clients to define system architecture, sizing, and performance requirements for BESS and data center power systems.
• Develop conceptual and detailed design proposals, single-line diagrams, and equipment specifications.
• Support proposal development by preparing technical documentation, cost estimates, and performance simulations.
• Translate customer requirements into system configurations optimized for performance, cost, and reliability.

Commercial and Client Interfacing

• Partner with business development and executive teams to define bid strategies and technical differentiators.
• Deliver technical presentations and system demonstrations to key stakeholders, including C-level executives, engineers, and procurement teams.
• Participate in RFP/RFQ responses, ensuring all technical deliverables meet client specifications.
• Support contract negotiations by clarifying technical scope and validating cost structures.

Internal Collaboration

• Work closely with engineering, project management, and procurement teams to ensure seamless project handoff and delivery.
• Provide feedback to the product and engineering teams regarding customer needs and emerging market trends.
• Assist marketing and product management with content and case studies demonstrating the value of ON Energy’s solution.

Requirements

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or related discipline.
• 7+ years of experience in managing technical sales, applications engineering, or solution engineering within the BESS, renewable energy, or data center industries. Strong understanding of battery storage systems (lithium-ion preferred), inverters, switchgear, and controls.
• Knowledge of data center electrical infrastructure including UPS systems, backup generation, and critical power distribution.
• Proficiency in interpreting electrical drawings and system schematics.
• Excellent communication and presentation skills for both technical and executive audiences.

Preferred

• Master’s degree in Engineering, Energy Systems, or Business Administration.
• Familiarity with Procore, AutoCAD, or electrical modeling tools (ETAP, HOMER, or similar).
• Experience with EPC or IPP project development processes.
• Understanding of interconnection, permitting, and grid compliance requirements.

Competencies

• Analytical problem-solving with strong attention to detail.
• High commercial awareness and ability to translate technical value into business outcomes.
• Strong sense of ownership and accountability in a fast-paced environment.
• Cross-functional collaboration mindset and ability to interface with engineering, finance, and legal teams.

Appian is seeking a visionary Principal, AI GTM Excellence Leader reporting to the VP of Product Marketing, to transform and scale how our Product and Solution Marketing organization creates, delivers, and optimizes content. This highly visible role will act as a centralized Center of Excellence, leading the adoption of AI, scalable video, and innovative content strategies across the GTM organization.

This role is both strategic and hands-on. You will not only define the strategy, but also actively design, edit, and produce high-impact assets, including videos, animations, digital layouts, self-service content tools, and AI-enabled templates. The ideal candidate blends product marketing, content strategy, creative execution, AI fluency, and GTM operational scale.

In this role, you will:

• Lead the integration of AI-driven workflows across the PMM organization to improve productivity and expand the variety and volume of content outputs.

• Pioneer new strategies and operating models to scale video production and other high-impact digital assets.

• Build and deploy AI-enabled self-service content tools and templates that empower marketing, sales, and field teams while maintaining brand and messaging guardrails.

• Monitor emerging AI, content, and creative technology trends, and guide Product Marketing and Content teams on how to adopt them effectively.

• Actively create, edit, and produce top-tier deliverables, including videos, motion graphics, animations, and sophisticated digital layouts.

• Ensure content supports the full buyer journey, from web and digital campaigns to sales progression and closed-won opportunities.

• Develop and manage a scalable global network of content architects and production leaders who can translate complex product portfolios into clear, compelling stories and assets.

• Ensure AI-generated, self-served, and custom-built content aligns with Appian’s brand voice, messaging, and strategic positioning.

• Guide teams on the most effective layouts, formats, and delivery mechanisms to maximize audience engagement and market impact.

• Serve as a hands-on mentor, strategic advisor, and centralized resource across the PMM organization.

• Partner closely with product, marketing, and sales leadership to align teams around a shared GTM framework.

• Turn high-level strategy into measurable market impact, demand generation, and sales engagement.

Qualifications:

• 10–15+ years of senior-level experience in product marketing, content strategy, brand building, GTM leadership, or related roles.

• Demonstrated experience driving digital innovation, operational scale, and content transformation within a B2B or enterprise technology environment.

• Advanced, hands-on proficiency with creative technologies, including Adobe Creative Cloud tools such as Premiere Pro, After Effects, InDesign, Illustrator, and Photoshop.

• Experience with modern digital layout, UI, content production, or creative workflow platforms.

• Proven ability to combine strategic vision with hands-on execution across content creation, digital ecosystems, analytics, AI-driven workflows, and campaign execution.

• Experience building global messaging, content, or design systems that translate complex technical product portfolios into cohesive stories across multiple channels.

• Deep practical understanding of AI tools, generative workflows, and content automation platforms, with the ability to operationalize them for marketing teams.

• Strong cross-functional leadership skills, with experience aligning Product, Marketing, Sales, and GTM teams around a shared narrative and scalable content architecture.

• Strong eye for content layout, visual effectiveness, video production, and how B2B audiences consume content across different stages of the buyer journey.

• Hands-on leadership approach with the ability to break down silos, mentor teams, and set a high bar for creative and strategic execution.

The base salary for this role is between $144,000–$225,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. 

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

#LI-MB1

Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike! We’re looking for a talented Full-Time Assistant Store Manager that will contribute to a profitable and customer-centric environment through the development of a team and management of our total store operations. They will support product flow and apply merchant and customer service skills to curate a compelling in-store experience.

Responsibilities will include:

CUSTOMER EXPERIENCE

• Cultivates an environment of genuine customer connection
• Demonstrates extraordinary service and acts as a brand ambassador reflective of the company values
• Facilitates an energized pace, positive service environment and team development
• Delivers high-quality product services with attention to detail - such as branding, debossing, boot stretching, brim shaping, and boot shines - to ensure a premium customer experience
• Understands an OMNI Channel business - implements processes and utilizes tools to better service the customer

LEADERSHIP & TEAM MANAGEMENT

• Supports the Store Manager in recruiting, hiring, and retaining top talent 
• Supports the Store Manager in creating and maintaining a succession strategy
• Foster a culture of strong communication and teamwork in order to ensure a seamless balance between operational, visual and customer priorities.
• Provides real-time feedback, coaching and training to team members, escalating issues as needed to Store Manager

TRAINING & DEVELOPMENT

• Deliver world-class, in-person training (in conjunction with e-learning) to all new team members 
• Ensure timely completion of new hire training paths
• Meet regularly with the Tecovas HQ Retail Training team or field leaders to check in on team progress
• Suggest improvements or new programs related to retail training
• Ensure the compliance of all training activities with established policies and best practices
• Work closely with store leadership to prepare, plan, schedule, and execute new hire training
• Work closely with store leadership and HQ partners to facilitate and organize ongoing training in store locations, including training for new products and services
• Attend regular training meetings to ensure understanding of necessary information

VISUAL MERCHANDISING 

• Productive planning, presetting, and on-time execution of visual directives
• Submit store photos as requested and complete feedback given by HQ
• Participate in visual training calls with HQ partners to support new product launches 
• Partner with store leadership team to ensure VM standards are upheld, and replenishment tasks are completed 
• Support store presentation through sell through and markdown cycles 
• Maintain in-store marketing elements and accurate presentation of store collateral 
• Work with store manager to ensure schedule is reflective of visual set times for product launches 
• Partner with store leaders for new hire visual training 
• Oversight of sales floor and windows to ensure proper lighting placement, store cleanliness, maintenance of window displays, and props 

BUSINESS OPERATIONS

• Upholds and ensures compliance with shipments, transfers and restock standards
• Adheres to and develops awareness around internal and external Loss Prevention procedures
• Set clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standards
• Encourage and demonstrate adaptability; positively effecting change and enabling the team to successfully execute a shared vision

Qualifications:

• 3+ years Retail Management experience 
• Exceptional leadership, selling, and customer service skills
• Strong merchant skills and a history of delivering financial results
• Proven record of hiring and developing great talent
• Experienced in coaching, counseling & conflict resolution
• Independent, proactive, results-driven work ethic
• Utmost character, honesty, and transparency

Requirements:

• High School Diploma required (College Degree preferred)
• Must be at least 18 years of age or older
• Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory. 
• Ability to deliver excellent customer service while implementing loss prevention practices
• Able to lift up to 30lbs regularly and perform store maintenance tasks
• Must be able to reliably commute to and from the work location
• Must be available to work 40 hours per week including weekends (Friday, Saturday and Sunday), evenings and holidays as needed

Full Time Benefits:

• Competitive salary
• We offer insurance plans that pay 79-90% of your health premium coverage and 100% of your dental & vision insurance coverage for your family/dependents
• Free Boots!
• Generous employee discounts!

The hourly rate for this position is $25 - $28. The actual compensation will be based on factors such as the candidate’s skills, qualifications, and experience.

About Us:

Based in Austin, TX, Tecovas brings the spirit of the West to the modern consumer. Handcrafting the best Western footwear, workwear, apparel, and accessories, Tecovas has grown rapidly since its founding as the first digitally native Western brand in 2015, serving customers through www.Tecovas.com, Tecovas Stores from coast to coast, and select wholesale partners. We’re certainly growing- and hiring passionate, humble, positive, and talented people determined to help us continue to grow!

Important note: We strive to hire values-aligned people because we believe it takes each and all of us to be successful, and lead with grit, speed and a clear vision of where we’re headed. In a remote setting, interviewing at Tecovas may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! 

We are an Equal Opportunity Employer and we encourage all qualified individuals to apply! Information collected during the application process is subject to our privacy policy. Please note: Offers of employment may be conditional pending the completion of standard onboarding procedures.

Are you a highly motivated sales professional with a passion for closing new business in an industry ripe for disruption? Do you excel at building long-term relationships with C-suite executives and driving sales cycles from prospecting to closure? Are you ready to be part of a team that is transforming the investment management industry with innovative cloud solutions? If so, we invite you to be a part of our growing sales team.

As a Senior Sales Executive at Ridgeline, you will drive net-new customer acquisition and build meaningful client relationships by showcasing Ridgeline’s modern platform as a transformational solution. This role offers an exciting opportunity to join our dynamic Go-To-Market team, where you will leverage your expertise in selling complex software solutions to guide prospects through a consultative buying journey. You’ll play a key role in expanding Ridgeline’s presence while delivering value to our customers through innovative, unified technology. Using cutting-edge technologies—including AI tools like ChatGPT—you’ll become an integral part of a team committed to transforming an entire industry.

This is an individual contributor role.

At Ridgeline, how we work matters as much as what we build. Ridgeliners act like owners, choose growth over comfort, and communicate with transparency. We assume positive intent, bias toward action, and bring solutions—not just problems. We celebrate wins, learn from setbacks, and thrive in a resilient, collaborative, high-performing culture. If the Ridgeline Way excites you, we’d love to meet you.

You must be work authorized in the United States without the need for employer sponsorship.

The impact you will make:

• Lead business development efforts to open a market and sell to named accounts in the asset management industry.
• Drive net-new business sales from prospecting through to close, ensuring pipeline progression.
• Orchestrate sales cycles by coordinating with internal teams, including pre-sales, value management, marketing, and sales support.
• Leverage your consultative selling skills to initiate and nurture long-standing relationships with prospective customers and executive sponsors.
• Position Ridgeline effectively as a modern, cloud-based alternative to outdated legacy solutions.
• Maintain an active pipeline in Salesforce, ensuring accurate forecasting and progress reporting.
• Travel regularly (~33%) to build and maintain relationships with key stakeholders.
• Think creatively, own problems, seek solutions, and communicate clearly throughout the sales process.
• Contribute to a collaborative environment rooted in learning, teaching, and transparency.

What we look for:

• 10+ years of sales experience selling technology-based enterprise solutions and services.
• 5+ years in a quota-carrying role with a proven track record of successful revenue attainment.
• Expertise in establishing and maintaining key relationships with strategic accounts, including senior-level client relationships at the C-suite level.
• Familiarity with consultative selling methodologies and the ability to collaborate with internal teams to drive results.
• Strong interpersonal, communication, presentation, and negotiation skills.
• Self-starter with strong attention to detail and time management skills.
• Bachelor’s Degree in Business Administration or a related field.
• Willingness to learn about cutting-edge technologies while cultivating expertise in a business domain/problem space.
• An aptitude for problem solving
• Ability to communicate effectively
• Serious interest in having fun at work

About Ridgeline

Ridgeline is the first front-to-back system of record for investment managers. Founded by visionary entrepreneur Dave Duffield (co-founder of both PeopleSoft and Workday), the company was created to modernize an industry held back by outdated, disconnected technology. Powered by a single, real-time data set and embedded AI, Ridgeline helps firms automate complexity, accelerate collaboration, and deliver tailored client experiences at scale, without added headcount or risk. Ridgeline is headquartered in Lake Tahoe, with offices in New York, Reno, and the Bay Area, and is recognized by Fast Company as a “Best Workplace for Innovators,” by Frost & Sullivan as a “Technology Innovation Leader,” and by The Software Report as a “Top 100 Software Company.”

Ridgeline is proud to be a community-minded, discrimination-free equal opportunity workplace.

Ridgeline processes the information you submit in connection with your application in accordance with the Ridgeline Applicant Privacy Statement. Please review the Ridgeline Applicant Privacy Statement in full to understand our privacy practices and contact us with any questions.

Compensation and Benefits 

The cash compensation amount for this role is targeted at $305,000 to $360,000 OTE. Final compensation amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amount listed above. 

As an employee at Ridgeline, you’ll have many opportunities for advancement in your career and can make a true impact on the product. 

In addition to the base salary, Ridgeline employees can participate in our Company Stock Plan subject to the applicable Stock Option Agreement. We also offer rich benefits that reflect the kind of organization we want to be: one in which our employees feel valued and are inspired to bring their best selves to work. These include unlimited vacation, educational and wellness reimbursements, and $0 cost employee insurance plans. Please check out our Careers page for a more comprehensive overview of our perks and benefits.

#LI-Remote

Job Title: Creative Director
Reports to: Vice President, Corporate Marketing
Location: US – Boston, MA (Hybrid); US – Houston, TX (Hybrid)

A quick snapshot….
As Conga’s Creative Director, you will lead the creative vision for Conga as we enter our next phase of growth. This role is responsible for bringing our brand identity to life through compelling, modern visual storytelling across all channels. You will oversee visual strategy and execution for advertising, long-form content, video, motion, multimedia, and high-impact presentations, while leading and developing a high-performing, multidisciplinary creative team.

Success in this role requires exceptional creative taste, strong leadership, desire to implement AI tools in creative processes, and the ability to translate brand and business strategy into powerful ideas that scale across a global organization.

Why it’s a big deal….
This is a defining role for Conga’s brand. You’ll shape how Conga is experienced and remembered as we scale. You’ll establish creative standards, AI-driven processes, and build the systems and team needed to support growth while maintaining creative excellence.

This is a high visibility role with significant influence on brand perception, demand generation, and long-term brand equity.

Are you the person we’re looking for?

Creative Vision & Brand Leadership. Own and evolve Conga’s visual identity and creative expression; translate brand strategy into clear, compelling creative direction; ensure consistency and quality across all touch points and channels.

Campaigns & Storytelling. Lead creative development for brand campaigns, product launches, executive presentations, and paid advertising; oversee long-form visual storytelling including customer stories and brand films; champion, video, motion, multimedia, and presentation design as core storytelling tools for internal and external audiences.

Team Leadership & Development. Manage, mentor, and grow our creative team; establish clear creative processes, workflows, and standards; foster a culture of collaboration, feedback, and creative excellence.

Cross-Functional Collaboration. Partner closely with Marketing, Product, Sales, and Executive Leadership to align creative with business objectives; present creative concepts and rationale to senior stakeholders; translate complex ideas into simple, engaging visual narratives across channels, including high-stakes presentations.

AI Adoption & Acceleration. Use AI as a creative accelerator by exploring new tools and approaches to scale creative and unlock fresh visual storytelling, while maintaining a strong point of view and unmistakable brand voice.

Scaling Creative for Growth. Build scalable creative systems, templates, and guidelines that support speed and consistency across digital, video, and presentation design (e.g., PowerPoint/keynote decks and sales narratives); identify new formats, platforms, and technologies to keep Conga’s creative fresh and relevant; balance innovation with brand integrity.

Related Experience. You will have deep expertise in presentation design and visual storytelling for executive, sales, and customer-facing audiences, including PowerPoint; ability to translate complex ideas into clear, persuasive narratives at scale.

• 10+ years of creative experience, with 5+ years leading creative teams or functions.
• Bachelor’s degree in Design, Visual Communication, Marketing, or related field; equivalent experience considered.
• Strong background in brand, advertising, and visual storytelling across digital, video, multimedia, and presentation formats.
• Deep experience with video and motion.
• Proven ability to manage and inspire creative teams while elevating craft and output.
• Excellent communication, presentation, and stakeholder-influencing skills.
• Experience operating in fast-growing, evolving environments where scaling creative is essential.

Here’s what will give you an edge…

• B2B SaaS or technology brand experience.
• Experience and energy around using AI for creative teams.
• Experience building or evolving a brand during a growth or transformation phase.
• Background in integrated campaigns spanning paid, owned, and earned media.
• Strong understanding of emerging formats and use of AI for creative processes and creative technologies.
• Experience establishing creative operations, systems, and standards at scale.
• Experience elevating executive presentations, sales decks, and keynote storytelling as strategic brand and revenue-driving tools.

#LI-BR1

Job Title: Customer Success Operations Manager
Locations: Houston/ Hybrid
Reports to: (Sr. Principal, CX Operations)

A quick snapshot…
As a Customer Success Operations Manager, you will play a critical role in scaling and elevating Conga’s Customer Success organization through operational excellence, data architecture expertise, and strategic insights. You’ll work closely with Customer Success leadership to design and optimize the systems, processes, and analytics that power customer engagement across the lifecycle—from onboarding and adoption through renewal and expansion.

This role blends strategy, systems thinking, and analytics. You will partner across Customer Success, Sales, Product, and Operations to ensure our customer data, tools, and reporting enable proactive engagement and measurable business outcomes.

Why it’s a big deal…  
Customer Success at Conga is evolving toward a data-driven, lifecycle-oriented model where insights drive engagement and automation enables scale.

In this role, you will help architect the operational backbone that enables this transformation. You will ensure that the Customer Success organization has the right data, systems, and signals to:

• Drive digital and human engagement strategies
• Identify adoption opportunities and customer risk
• Improve renewal and expansion outcomes
• Enable leadership with actionable insights

Your work will directly influence how Conga Customer Success drives greater value realization through foundational operational excellence and improves the experience across customers globally.

Here’s what we’re looking for…

Customer Success Operations Leadership
You bring deep experience building and optimizing operational frameworks that enable Customer Success teams. You help partner in defining processes, tools, and strategy that structures and improves team effectiveness and customer outcomes.

Data Architecture & Salesforce Expertise
You understand the critical role of customer data across the lifecycle and have hands-on experience working with Salesforce data models and administration. You help ensure customer data is captured, structured, and accessible to power insights and engagement across systems.

Customer Lifecycle Insight
You understand how onboarding, adoption, support engagement, and product usage influence renewal and expansion outcomes. You help ensure the organization captures and analyzes the right signals to understand and improve the customer journey.

Customer Success Technology Expertise
You have experience working with Customer Success platforms and related technologies such as:

• Gainsight
• Hook
• Planhat
• Salesforce
• BI platforms (Power BI, Tableau, etc.)
• Survey / NPS platforms

You help ensure these tools are configured effectively and aligned to business objectives and orchestrating intentionally.

Strategic Problem Solver
You are able to analyze complex data, identify trends, and provide strategic recommendations to leadership. You proactively surface opportunities to improve customer engagement, operational efficiency, and retention.

Cross-Functional Collaboration
You work effectively across Customer Success, Product, Sales, Marketing, and RevOps to ensure alignment on data models, reporting, and operational processes.

Key responsibilities

Operational Strategy

• Partner with Customer Success leadership to define and execute the Customer Success Operations strategy
• Provide data-driven insights and recommendations to improve customer engagement, retention, and expansion

Customer Data Architecture

• Own the structure, quality, and usability of customer data across systems
• Ensure Salesforce and integrated systems support accurate lifecycle tracking and reporting
• Identify gaps in customer data capture and design solutions to improve visibility across the customer journey

Technology Enablement

• Administer and optimize Customer Success tools including Gainsight, Salesforce, and other CS platforms
• Evaluate and implement new technologies that improve Customer Success effectiveness and scalability
• Ensure integrations across systems enable unified customer insights

Customer Lifecycle Analytics

• Develop reporting and dashboards that enable leadership to track adoption, engagement, health, and retention metrics
• Analyze trends across the customer lifecycle to identify risk, growth opportunities, and operational improvements

Digital Engagement & Signal Intelligence

• Support the development of digital engagement programs and lifecycle automation
• Design and manage signals and alerts that enable proactive customer engagement

Executive Reporting & Insights

• Produce executive-level reporting and business reviews highlighting key customer trends, risks, and opportunities
• Provide insights that inform strategic planning across Customer Success and the broader GTM organization

Operational Excellence

• Design scalable workflows and processes that improve Customer Success efficiency
• Partner with cross-functional teams to improve the overall customer experience across systems and processes

Here’s what will give you an edge…

Customer Success domain expertise
You deeply understand Customer Success metrics such as adoption, customer health, renewal forecasting, and expansion drivers as well as traditional and trending best practices.

Experience scaling digital CS models
You have experience supporting scaled or digital Customer Success strategies powered by automation, signals, and lifecycle data.

Advanced analytics mindset
You are comfortable analyzing large datasets and translating insights into strategic recommendations.

Systems thinker
You understand how tools, data, processes, and teams interact to deliver customer outcomes.

Operational leadership
You are proactive in identifying opportunities to improve processes and systems, and you take ownership in driving improvements.

Basic qualifications

• 7–10+ years of experience in Customer Success Operations, Revenue Operations, or a related field
• Strong experience with Salesforce administration or architecture
• Experience with Customer Success platforms (Gainsight, Planhat, etc.)
• Experience designing customer lifecycle reporting and analytics
• Strong analytical, problem-solving, and communication skills
• Experience working cross-functionally with Customer Success, Sales, Product, and RevOps teams

Preferred qualifications

• Salesforce Administrator certification
• Experience implementing or scaling Customer Success platforms
• Experience supporting digital Customer Success programs
• Experience with BI tools such as Power BI or Tableau

Job Title: Partner Solution Architect (Strategic Integrators)

Location: Global

Reports to: Vice President – Partners Strategy and Technology

A quick snapshot… As a Partner Solution Architect, you will be pivotal in driving technical sales strategy and implementing best practice with our Conga Partner Network. The Conga Partner team works closely with our strategic system integrators, ISV’s and Hyperscalers like Microsoft, Amazon and Salesforce. As a Partner Solution Architect, you will leverage your deep technical knowledge and our Conga Advantage Platform, to develop strategic solution paths, key sales programs and provide thought leadership to our partner enablement efforts.

What You'll Be Doing

It’s all about Collaboration! You will be working with the Conga Team to showcase our Conga Advantage Platform and solutions to our SI partners. Enabling them to grow their knowledge and be a trusted advisor to our mutual customers. This will include helping to build and scope integrations, demonstrating impactful demos, and building API driven solutions that power a better customer experience. This combined with working closely with the product managers, developers, and sales teams will ensure our products and services meet the needs of our customers. 

Are you the person we’re looking for?  

Required experience

• 5 - 7 years of experience in Solution Architecture or Solution Engineering demonstrating a strong track record of designing and implementing effective solutions.
• Platform Understanding: In-depth knowledge of platform and enterprise application value and deployment. Proven experience in building and demonstrating API-focused solutions.
• Digital Transformation: Comprehensive understanding of digital transformation business drivers, cloud platforms, and emerging cloud trends. Ability to assess their impact on customer opportunities and leverage them to drive innovation.
• Technical Advisor: ability to align technical solutions to complex customer environments, coordinate across multiple stakeholders, and support strategic integrators to deliver customer success.
• Partner Enablement: Lead technical enablement for partner teams through workshops, certification programs, and office hours. Represent Conga at events and joint customer engagements.
• Salesforce Experience: Agent Force, Sales Cloud, Service Cloud, and Industry Cloud

Champion of the Customer. Act as the primary advocate for customer needs and requirements, ensuring their voice is heard and addressed throughout the solution development process. Collaborate closely with customers to understand their challenges and goals, and work diligently to deliver solutions that exceed their expectations and drive their success.

Driven and well organized. A hard working, self-starter, you are laser-focused on driving enablement activities and actively engaging with the partner ecosystem. Your unparalleled project management skills allow you to stay connected with the partner network and track progress against established KPIs. Willing to take on challenges – you are never satisfied with the status quo.

Proactive and creative mindset. Willing to go the extra mile with a strong work ethic; self-directed and resourceful; ability to drive key initiatives internally and externally. Driving and owning the operations, you thrive on figuring things out and finding innovative solutions to complex challenges. Your creativity enables you to think outside the box and develop unique strategies that push boundaries and deliver exceptional results

Excellent Communicator. You know what to say, and more importantly how to say it. You're comfortable talking across all levels of an organization and can influence C-suite stakeholders, both internally and externally.

Energetic and Collaborative. You bring energy and enthusiasm to your partners, Conga and customer relationships. You work easily across sales, CS, Marketing, Technical and Business teams.

Here’s what will give you an edge…….

Revenue Lifecycle Management: Revenue Optimization through Commerce, CPQ, Contracts,  Document Generation and Esign.

Microsoft/Azure and AWS experience: a solid understanding of cloud architecture concepts, enterprise deployment patterns, and best practices for designing and supporting scalable solutions with partners and customers.

IPASS/Workato Integration Platform: Architected and deployed Workato integrations across partner ecosystems, enabling seamless system orchestration, improved data flow, and accelerated customer time-to-value.

Knowledge of Conga’s market positioning, products, and services to help ensure partner efforts and partner programs are aligned with the overall organizational goals and brand.

About the Role

As a Sales Intern, you’ll jump head-first into the world of software sales, supporting our Global and U.S. Sales Development leads, and collaborating broadly across teams including Marketing and Product. This opportunity is ideal for someone excited about a career in sales who wants hands-on experience working in Salesforce (SFDC), tracking leads, and learning foundational sales processes. 

Position Details

• Part-time internship (10–20 hours per week)
• Hybrid role based in our Houston office (typically 1 day in office per week)
• Internship expected to run through the end of Sept 2026

Responsibilities: 

• Track every inbound web generated lead to ensure proper tasks are created in Salesforce, enabling efficient follow-up by SDRs. 
• Assist with day to day manual tracking of prospects and contacts within the K12 education space. 
• Help ensure Salesforce metrics—pipeline, lead status, data accuracy—are properly maintained and up to date. 
• Begin training on entry level sales motions: from lead qualification to outreach coordination. 
• Collaborate with the Sr. Director, Global Sales Development and the U.S. Sales Development Manager to support sales initiatives. 
• Coordinate with Marketing, Product, and other departments to align lead activity with campaign and product intelligence. 

What We’re Looking For:

• Excited about a future in sales: You’re eager to launch a career here and learn by doing. 
• Comfortable with technology: Particularly Salesforce (experience is a bonus, enthusiasm is a must).
• Ready to work closely with senior sales leaders: You will be able to take direction and proactively offer support. 
• Able to coordinate across functions: You will partner with Marketing, Product, and other departments to drive clarity and alignment. 
• Organized, detail oriented, and proactive: Capable of tracking multiple leads and prospects with care. 
• Curious and coachable: You’re excited to take on entrylevel sales tasks and build skills. 

Qualifications:

• Currently enrolled in (or recently graduated from) a college or university. 
• Comfortable using basic CRM tools; Salesforce knowledge a plus. 
• Strong verbal and written communication skills. 
• Capable of working independently and managing time effectively within a parttime schedule. 
• Genuine interest in software, K12 education, and developing a sales career. 

• You join the gold standard in school safety software. 
• You will join a company where innovation and customer collaboration are part of what drives new product development to help keep kids safe. 
• You will work with diverse teams made up of some of the best minds in the industry.
• You will get exposure to strong mentorship and leadership that have supported a long history of career advancement opportunities for our employees. 
• You will have access to a robust benefits package that includes: 
• Remote-first philosophy 
• Paid holidays 
• Workplace flexibility 

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X.

About This Role

Axsome Therapeutics is currently searching for a field based Long-Term Care (LTC) Specialty Account Manager (SAM) to drive LTC commercial activities for an assigned geography by executing marketing strategies to ensure a successful launch and make a meaningful difference through the execution of commercial activities.

SAMs will be responsible for product performance at a territory level and expected to be a disease state expert, product champion and an account specialist. The SAM will provide account management support and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace.

Job Responsibilities and Duties include, but are not limited to, the following:

• Drive product adoption in LTC facilities
• Proficient in both virtual and live customer engagements
• Effectively call on LTC Care teams, building meaningful relationships across the entire LTC ecosystem: Psychiatrists, Neurologists, nurse practitioners, Physician assistants, Nurses and LTC staff, Closed-door pharmacies, clinical pharmacists, case managers and care coordinators.
• Develop a comprehensive and effective territory business plan inclusive of account plans for targeted LTC facilities aimed at achieving and exceeding quarterly & annual goals established by commercial leadership
• Promote within our approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines
• Develop strong customer relationships by better understanding the customer’s needs
• Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials)
• Navigate Market Access and Reimbursement. LTC SAMs must understand: payer requirements, pharmacy fulfillment processes, patient access programs, reimbursement tools such as cover my meds
• Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers’ confidence to prescribe Axsome medications for appropriate patients
• Communicate territory activity in an accurate and timely manner as directed by management
• Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results
• Successfully complete all training classes in a timely manner
• Complete administrative duties in an accurate and timely fashion
• Manage efforts within assigned promotional budget
• Effectively collaborate across all corporate functions
• Attend medical congresses and society meetings as needed
• Ensure timely access for patients through patient services and savings programs
• Overnight travel as indicated by the needs of the business
• Additional responsibilities as assigned

Qualifications / Requirements 

• Bachelor’s degree from an accredited college or university 
• Minimum of 5 years of pharmaceutical/biotech sales experience, including 2+ years in LTC or account-based selling environments
• Demonstrated experience delivering outstanding results, including Top 10% or Elite/President’s Club performance
• Launch experience strongly preferred 
• Must live within the geography of the assigned territory
• Experience collaborating with cross-functional teams, utilizing differential resources to achieve business goals 
• Proven ability to successfully manage multiple tasks concurrently under accelerated timelines in a dynamic environment 
• Ability to thrive with ambiguity and business environments with high expectations
• Patient support services experience a plus 
• Strong digital marketing aptitude 
• Strong interpersonal, presentation, and communication skills 
• Frequent driving, including extended periods of time behind the wheel
• Prolonged sitting and standing as part of daily job functions
• Ability to lift and carry up to 30lbs regularly
• Overhead reaching required to close and secure liftgates or similar equipment

Salary & Benefits

The anticipated salary range for this role is $100,000 - $150,000. We encourage candidates of all levels to apply as there may be flexibility on final job title and responsibilities. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.

Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X.

About This Role

Axsome Therapeutics is seeking a Specialty Account Manager (SAM) to execute commercial activities for an assigned geography, establish relationships with customers, and ensure successful promotion of SYMBRAVO, an oral acute migraine medication. SAMs will be responsible for product performance at a territory level and expected to be a disease category expert and product champion. The SAM will provide account management support and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace.

Job Responsibilities and Duties include, but are not limited to, the following:

• Proficient in both virtual and live customer engagements  
• Assume full ownership of assigned territory’s performance as a specialty account manager, building awareness for SYMBRAVO amongst key customers in a competitive therapeutic environment 
• Develop a comprehensive and effective territory business plan aimed at achieving and exceeding quarterly and annual goals established by commercial leadership 
• Promote within our approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines 
• Develop strong customer relationships by better understanding the customer’s needs 
• Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials) 
• Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers’ confidence to prescribe Axsome medications for appropriate patients 
• Communicate territory activity in an accurate and timely manner as directed by management 
• Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results 
• Successfully complete all training classes in a timely manner 
• Complete administrative duties in an accurate and timely fashion 
• Manage efforts within assigned promotional budget 
• Effectively collaborate across all corporate functions 
• Attend medical congresses and society meetings as needed 
• Ensure timely access for patients through patient services and savings programs 
• Overnight travel as indicated by the needs of the business 
• Additional responsibilities as assigned 

Qualifications / Requirements 

• Bachelor’s degree from an accredited college or university 
• Minimum of 5 years of field customer experience and/or account management. Minimum of 3 years Healthcare Professional experience with relevant CNS experience will also meet the qualifications for this role 
• 5 years of consistent top performance in the pharmaceutical, biotech or medical sales space 
• Migraine/CNS experience strongly preferred 
• Demonstrated experience delivering outstanding results  
• Launch experience strongly preferred 
• Must live in the territory's geography 
• Experience strategizing within cross-functional teams, utilizing differential resources to achieve business goals 
• Proven ability to successfully manage multiple tasks concurrently under aggressive timelines in a dynamic environment 
• Comfortability with uncertainty and high expectations 
• Patient support services experience a plus 
• Strong digital marketing aptitude 
• Strong interpersonal, presentation, and communication skills 
• Frequent driving, including extended periods of time behind the wheel 
• Prolonged sitting and standing as part of daily job functions 
• Ability to lift and carry up to 30lbs regularly 
• Overhead reaching required to close and secure liftgates or similar equipment 

Salary & Benefits

The anticipated salary range for this role is $100,000 - $150,000. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.

Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X.

About This Role

Axsome Therapeutics is currently searching for a Regional Business Director (RBD), Long Term Care (LTC) to lead LTC commercial activities for an assigned geography, establish a team of LTC Account Managers, execute marketing strategies, and ensure a successful launch. The RBD will be primarily responsible for the supervision and leadership of an industry shaping, uniquely structured LTC-focused account management team leveraging the use of a highly sophisticated digital infrastructure. All account managers will be aligned to geographical boundaries.  

The RBD is responsible for LTC sales performance at a Region level and is expected to be a product champion and exhibit the business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace. This is a cross-functional front-line leader role. The position is field-based and will require travel as needed to develop internal and external relationships.  

Job Responsibilities and Duties include, but are not limited to, the following:

• Responsible for supervising LTC focused operations of the Region which includes: driving results, hiring and coaching, account manager development, performance management, and the assignment of key "priority" accounts in LTC settings 
• Develop and implement strategic plans for the Region including the right balance of live/virtual interactions and the prioritization of efforts by the team 
• Plan, organize and drive performance to achieve the business potential of the region through coaching and influence of direct reports 
• Partner closely with the Market Access account team to ensure appropriate pull through, knowledge and expertise of market access dynamics in LTC settings, as well as effective coordination and communication
• Support development of assigned accounts, including pharmacies, while delivering high-quality customer service and promoting appropriate diagnosis and product use
• Identify key account decision makers and initiate opportunities to engage with Axsome HQ 
• Maintain required technical expertise in order to respond accurately to all questions regarding products, marketing, policies, and business-related issues from customers and account managers 
• Work with direct reports to understand and consistently execute established expectations. 
• Consistently exemplify the ability to help account managers improve on their selling skills, product knowledge and capabilities needed for success through coaching and counsel. Lead by example through coaching direct reports both in live and virtual engagements. 
• Effectively plan and conduct plan of action and other meetings with members of the Region and Market Access teams  
• Develop and implement LTC Region business plan, manage Region budget and overall responsibility for P&L at Region level in alignment with Regional and National expectations 
• Have a complete understanding of all relevant compliance laws, policies and processes and ensure actions of self and team are fully compliant 
• Overnight travel as indicated by the needs of the business 
• Additional responsibilities as assigned 

Qualifications / Requirements 

• BA or BS required. Advanced degree preferred 
• 5 years or more of field leadership experience and/or payer account management and/or demonstrated sales success with increasing responsibility and organizational leadership 
• Previous pharmaceutical, biotech, or medical marketing/sales experience preferred with at least three to five years spent in a position with demonstrated 1st line leadership groups 
• Proven performance history in the ability to lead others to success through your coaching influence 
• Successful LTC/hospital/health system sales leadership experience required
• Demonstrated experience delivering outstanding results and developing others to their potential  
• Proven track record in attracting and retaining top talent 
• Current or recent Psychiatry disease experience strongly preferred 
• Successful launch experience strongly preferred 
• Experience to strategize within teams using differential resources to reach business goals 
• Proven ability to run multiple tasks concurrently under aggressive timelines in a dynamic environment 
• Must live within the territory’s geography 
• Comfortable with uncertainty and high expectations 
• Market access experience a plus 
• Strong digital marketing aptitude 
• Strong interpersonal and presentation skills 

Salary & Benefits

The anticipated salary range for this role is $165,000 - $205,000. We encourage candidates of all levels to apply as there may be flexibility on final job title and responsibilities. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.

Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.

The total target compensation for this role is $240,000 - $280,000. #LI-KS1

Job Description: 

The Regional Business Manager (RBM) will shape the Territory Account Manager (TAM) organization by creating a culture of performance and accountability based in transforming the standard of care in diagnosing CAD.

The RBM will hire, train, coach and develop their respective territory account manager team to execute against specific critical behaviors that deliver growth results. The Territory Account Manager (TAM) will be the face of Heartflow within a specific geographic region. The RBM will work with customers to ensure that they are extremely successful with Heartflow’s non-invasive cardiovascular diagnostic technology. It is the responsibility of the RBM to provide the team with expectations, resources and coaching to the standard that drives Heartflow adoption through the network of referring physicians. The position will partner with TAMs and accounts to proactively support, educate, and provide solutions to build high customer satisfaction.

This is a customer- facing role.  The primary focus is on spending time with direct sales team and customers. Customers include yet are not limited to Cardiologists, Internists, general practitioners, Nurse practitioners and physician assistance that manage patients with ACS/CAD.

Job Responsibilities:

• Will work cross functionally to create solutions as new opportunities present.
• Create progressive programming that disrupts the traditional means to reach ordering physicians who treat and manage patients with CAD.
• Will work directly with key strategic Heartflow accounts to drive growth and adoption of a cCTA and FFRct clinical pathway. In these accounts, the RBM will develop and execute business development plans working closely with the account’s key stakeholders.
• Facilitate cross-functional collaboration throughout the organization. Tools for program development could include key deployment of Heartflow’s internal leadership and physician mentors, organizing and staffing of dinner programs, VIP Visits, organizing Heartflow CT Pathway road-shows, referring physician office meetings, etc. This role will work closely with the other Heartflow team members to include respective TSM, Marketing, Market Access, CT Apps, Product Development and Clinical.
• Increase Heartflow usage within the designated key strategic Heartflow account by:
  • Maintaining and building relationships with referring physicians and other key clinical stakeholders
  • Educating customers on Heartflow’s value proposition by giving presentations/ having discussions with referring MDs
  • Promoting / championing Heartflow and building advocacy
• Production/Success/Achievement of the Territory Account Manager will be evaluated and based on performance in active/targeted accounts (metrics):
  • Meet / exceed quota for the strategic Heartflow accounts (within existing customer locations).
  • cCTA growth (conversion of non-invasive tests) and FFRct penetration / case growth over baseline (% and $) in assigned accounts.

Skills Needed:

• Meeting Sales Goals, Motivation for Sales team, Territory Management, Presentation Skills, Performance Management, Building Relationships, Emphasizing Excellence, Negotiation, Results Driven, Sales Planning, Managing Profitability
• Demonstrate ability to hire, develop, performance manage and promote talent
• Proven sales management skills and track-record of sales achievement
• Account development - Experience building and supporting strong clinical programs
• Clinical / technical proficiency - Quick learner able to grasp new clinical/technical information and then disseminate to customers.
• Develop relationships with key account stakeholders, drive awareness of a cCTA/FFRct pathway, broaden Heartflow referrals, and deepen Heartflow adoption.
• Work in a cross functional capacity to coordinate field and HQ resources needed to support focused customers and execute program development plans, support sales, marketing, education and training.
• Customer-focused mentality.
• Knowledge of cardiac patient pathways and diagnostic technology is preferred.
• Self-motivated and ability to initiate, organize, and complete projects.
• Excellent problem-solving ability, especially under pressure.
• Extremely strong work ethic.
• Works well in a cross-functional team environment.
• Excellent verbal and written communication skills. Professional etiquette.
• Experience with Salesforce.com or similar CRM

Educational Requirements & Work Experience: 

• 4-year degree with 5+ years of related sales or clinical experience or 2-year degree with 7+ years related sales or clinical experience.
• Degree in Science, Medical, Business, Marketing or Technical field is preferred.
• Prior experience in medical device, cardiology pharmaceuticals, cardiology radio-pharmaceuticals, hospital, or medical software is highly desired
• Experience with introducing new cardiovascular technologies into hospitals is highly desired

Physical Demands of the Job: Up to 60% travel from your home office is expected.

Reporting to Head of Commercial, the role own and grow RightShip’s most significant enterprise accounts, delivering long-term value through integrated safety, ESG and risk intelligence solutions. The Enterprise Business Development Manager will both expand existing strategic relationships and originate new enterprise opportunities, positioning RightShip as a strategic partner in maritime risk reduction and sustainability performance. 

ROLE & RESPONSIBILITIES

Strategic Account Growth 

• Lead the development and execution of regional enterprise commercial multi-year growth strategies for global strategic accounts. 
• Drive retention and expansion of high-value enterprise contracts while identifying opportunities to extend RightShip’s solutions across the customer organisation. 
• Drive the acquisition of new enterprise accounts through proactive prospecting and engagement with large global organisations. 
• Lead complex deal cycles involving multi-product solutions and multi-region stakeholders. 
• Identify and develop enterprise opportunities particularly within Ports and Terminals, including oil & gas and dry bulk terminals, where digital maritime solutions can improve safety, sustainability and operational risk management. 
• Oversee the strategic management of high-value enterprise opportunities and contracts critical to RightShip’s commercial growth. 

Executive Relationship Management 

• Build trusted advisor relationships with Directors, Vice Presidents and C-suite leaders within enterprise organisations. 
• Establish and maintain executive-level engagement across strategic accounts and new prospects. 
• Navigate complex buying committees, governance structures and procurement environments typical of large global organisations. 
• Collaborate internally with senior RightShip leadership including the Chief Commercial Officer and Chief Executive Officer when engaging strategic enterprise opportunities. 

Complex Solution Structuring 

• Lead the development of integrated commercial proposals across RightShip product lines aligned to enterprise customer needs. 
• Structure multi-year enterprise agreements and scalable commercial models that support long-term customer value. 
• Provide strategic guidance on commercial negotiations and contract structures within established governance frameworks. 

Cross-Functional Leadership 

• Coordinate Legal, Product, Customer Success, Data and Finance teams throughout enterprise pursuits and contract negotiations. 
• Provide enterprise insights to influence product roadmap priorities and future solution development. 

Industry & Market Positioning 

• Represent RightShip at global maritime and industry conferences and events. 
• Maintain strong awareness of competitor positioning, market developments and emerging ESG regulations impacting maritime customers. 
• Maintain industry awareness across key maritime sectors including Ports & Terminals, oil & gas and dry bulk logistics ecosystems. 

QUALIFICATIONS, SKILLS & ATTRIBUTES 

• Bachelor’s degree in Business, Maritime Studies, Marketing or related discipline 
• 8–12+ years enterprise B2B sales experience, including demonstrated success developing new enterprise accounts and expanding existing strategic customers. 
• Strong maritime industry knowledge, with experience working with or selling into Ports & Terminals, particularly oil & gas or dry bulk terminal operators, considered highly advantageous. 
• Proven success in closing complex, high-value enterprise deals involving multiple stakeholders. 
• Executive presence and strong negotiation capability. 
• Experience selling subscription-based, SaaS, data or digital platform solutions. 
• Ability to engage effectively with senior decision-makers in global organisations. 

Reporting to the Head of Customer Success, the Customer Success Manager, Enterprise (CSM, Ent) manages a portfolio of customer accounts and is responsible for driving customer value realisation, engagement and retention across the RightShip product suite.

The CSM, Ent will focus on the enterprise and mid-market segment of customers that require high-touch, dedicated service and support.  The CSM, Ent will work closely in partnership with Sales Business Development Managers (BDMs) and Account Managers (AMs) to ensure our largest, most strategic accounts are realizing value.

The role ensures customers are successfully onboarded, supported and enabled to maximise the value of RightShip’s solutions throughout the lifecycle of their engagement. The Customer Success Manager acts as a trusted partner to customers, working closely with Sales, Product and Support teams to ensure strong adoption, proactive engagement and timely contract renewals.

The CSM plays an important role in maintaining strong customer relationships, identifying risks to retention, and supporting growth opportunities across the customer portfolio.

Major Responsibilities   

CUSTOMER ONBOARDING AND IMPLEMENTATION

• Act as the primary point of contact for assigned customers during onboarding and implementation across the RightShip suite of products and services.
• Coordinate onboarding activities including account enablement, configuration, training and early adoption support.
• Guide customers through key product capabilities and ensure alignment between customer objectives and the value delivered by RightShip solutions.
• Ensure a smooth transition from Sales to Customer Success by supporting the handover of new accounts and confirming customer goals and success criteria.

CUSTOMER ENGAGEMENT AND VALUE REALISATION

• Manage an assigned portfolio of customer accounts, maintaining regular engagement to ensure customers derive value from RightShip’s products and services.
• Develop and maintain strong working relationships with customer stakeholders to understand their operational needs and priorities.
• Monitor customer usage, engagement and satisfaction to identify opportunities to improve adoption and overall customer outcomes.
• Proactively identify potential risks, blockers or issues affecting customer success and work with internal teams to resolve them in a timely manner.
• Act as the voice of the customer by gathering feedback and sharing insights with Product, Sales and other internal teams to improve solutions and customer experience.

CUSTOMER RETENTION & ACCOUNT HEALTH

• Support the achievement of customer retention and renewal targets by ensuring customers realise measurable value from RightShip’s services.
• Maintain visibility of contract timelines and work collaboratively with Sales teams to support timely renewals.
• Identify potential retention risks within the portfolio and escalate where necessary to ensure proactive mitigation.
• Track key customer success indicators including engagement, adoption and satisfaction across assigned accounts.

CUSTOMER SUPPORT & ISSUE MANAGEMENT

• Serve as the first point of contact for customer queries, product usage questions and service requests.
• Coordinate internally with Product, Platform Support and other teams to resolve issues efficiently.
• Maintain clear communication with customers throughout issue resolution and ensure appropriate follow-up.
• Support the delivery of service levels and response standards expected by customers.

COMMERCIAL COLLABORATION

• Identify opportunities within the customer portfolio for additional value through product adoption, expanded usage or additional services.
• Collaborate with Sales teams to support customer discussions relating to upgrades, renewals or new solutions.
• Provide insights and context from ongoing customer engagement to support commercial conversations and account planning.

Qualifications, Skills & Attributes

• Bachelor’s degree in Business, Maritime Studies, Marketing or related discipline
• 6–8+ years’ experience in customer success, account management, customer experience or client relationship roles.
• Experience working with SaaS platforms, digital products or maritime industry solutions is desirable.
• Strong ability to build relationships with customers and understand their operational needs.
• Ability to communicate product value and translate technical capabilities into practical customer outcomes.
• Strong organisational skills and ability to manage multiple customer relationships simultaneously.
• Ability to collaborate effectively across cross-functional teams.

Company Overview

Lexington Medical, Inc. is a medical device company developing and manufacturing minimally invasive surgical stapling solutions in the Boston area. With the highest standards in design engineering and smart manufacturing, our team delivers disruptive technology to healthcare providers, improving surgical outcomes for patients in a thriving $6B+ surgical stapler market.

Role Overview

We are seeking a Sales Associate to support territory development and customer engagement alongside senior members of the sales team.  This is a field-based, apprenticeship-style role designed to develop the clinical, technical, and commercial skills required to become a high-performing surgical sales professional.

You will work directly with surgeons and operating room staff, support procedures, and contribute to building new business within the territory. Success in this role requires learning speed, strong execution, and the ability to operate effectively in demanding clinical environments.

We are hiring in the following geographies, with convenient access to major airports to support frequent travel: Boston, MA, Hartford, CT, Detroit, MI, Cleveland, OH, Cincinnati, OH, Louisville, KY, Atlanta, GA, Charleston, SC, Austin, TX, and Houston, TX.

Compensation: $60,000 - $80,000 base salary depending on experience, plus bonus, car allowance, travel expense reimbursement, and full benefits.

Associates who demonstrate ownership, clinical competence, and results have the opportunity to advance to a full Sales Representative role with quota and commission. We promote on performance, not tenure or time served.

Responsibilities:

• Support territory growth by assisting in account penetration and stakeholder development
• Build and maintain relationships with surgeons, OR staff, and hospital personnel
• Be present in operating rooms during procedures – observe, support product usage, answer clinical questions
• Support account strategies including trials, evaluations, and conversions
• Generate new business through direct outreach and cold calling
• Collaborate with sales team members and cross-functional partners to meet customer needs
• Gather and communicate customer feedback to R&D, Operations, and Marketing

Qualifications:

• Bachelor’s degree; candidates with relevant clinical education and operating room experience will also be considered
• Demonstrated track record of achievement in one or more of the following: competitive athletics or team-based environments, outside sales or business development roles, clinical or healthcare settings (e.g., operating room, patient care, or procedural support)
• Strong interpersonal and communication skills with the ability to build trust quickly across diverse stakeholders
• Demonstrated ability to learn and apply technical or clinical information in real-world settings
• Willingness to proactively generate new opportunities through outreach and follow-up
• Strong organizational, time management, and planning skills
• Resilience and ability to operate in fast-paced, high-pressure environments
• High degree of ownership, accountability, and professionalism
• Availability to travel around 75%, including driving within the territory, airplane and staying overnight
• Hint: The answer to the mystery question is 23. This is included to filter applications submitted without a human reading the posting.

The CS is accountable for implementing the sales strategies for approved products consistent with Corcept’s compliance standards as well as all applicable legal requirements for those key targeted health care providers and hospital systems within an assigned territory.

Responsibilities:

• Build and develop professional relationships with influential high prescribers and thought leaders in the territory to enhance Corcept brand and product loyalty
• Leverages expertise and knowledge of the therapeutic disease state, the marketplace, applicable competitors, industry, and cross-functional activities/plans to anticipate and effectively manage business opportunities and challenges
• Develops and implements effective customer specific territory plans and communicates insights to internal stakeholders
• Prioritizes time and effort to ensure optimal coverage of appropriate physician specialists based on opportunity and potential
• Plan and participate in education programs and speaker dinner programs
• Manage territory expenses/budget to support sales and marketing activities

Preferred Skills, Qualifications, or Technical Proficiencies:

• Proven track record of consistent high performance
• Strong ability to collaborate and work cross-functionally
• Required to travel up to 100% of the time, including up to 40% overnight travel
• Must maintain a driving record in accordance with Corcept vehicle policy
• Able to lift and/or move up to 35 pounds

Requirements:

• BA/BS or equivalent work experience
• 5+ years sales experience required, recent endocrine relationships, specialty therapeutic, hospital, or orphan drugs sales experience highly preferred

The pay range that the Company reasonably expects to pay for this position is $140,000 - $155,000; the pay ultimately offered may vary based on legitimate considerations, including geographic location, job-related knowledge, skills, experience, and education.

Applicants must be currently authorized to work in the United States on a full-time basis.

The CS is accountable for implementing the sales strategies for approved products consistent with Corcept’s compliance standards as well as all applicable legal requirements for those key targeted health care providers and hospital systems within an assigned territory.

Responsibilities:

• Build and develop professional relationships with influential high prescribers and thought leaders in the territory to enhance Corcept brand and product loyalty
• Leverages expertise and knowledge of the therapeutic disease state, the marketplace, applicable competitors, industry, and cross-functional activities/plans to anticipate and effectively manage business opportunities and challenges
• Develops and implements effective customer specific territory plans and communicates insights to internal stakeholders
• Prioritizes time and effort to ensure optimal coverage of appropriate physician specialists based on opportunity and potential
• Plan and participate in education programs and speaker dinner programs
• Manage territory expenses/budget to support sales and marketing activities

Preferred Skills, Qualifications, or Technical Proficiencies:

• Proven track record of consistent high performance
• Strong ability to collaborate and work cross-functionally
• Required to travel up to 100% of the time, including up to 40% overnight travel
• Must maintain a driving record in accordance with Corcept vehicle policy
• Able to lift and/or move up to 35 pounds

Requirements:

• BA/BS or equivalent work experience
• 5+ years sales experience required, recent endocrine relationships, specialty therapeutic, hospital, or orphan drugs sales experience highly preferred

The pay range that the Company reasonably expects to pay for this position is $140,000 - $155,000; the pay ultimately offered may vary based on legitimate considerations, including geographic location, job-related knowledge, skills, experience, and education.

Applicants must be currently authorized to work in the United States on a full-time basis.

ESSENTIAL JOB FUNCTIONS  

The Inspire Territory Manager will lead commercialization activities introducing Obstructive Sleep Apnea (OSA) therapy to assigned sales territory. Performance objectives will include achieving sales plan and therapy awareness milestones. Assess new potential accounts within assigned sales territory. 

OPPORTUNITIES YOU WILL HAVE IN THIS ROLE  

• A solid understanding of OSA technology as well as device implantation and follow-up procedures. 
• Drives implant growth to achieve sales plan through prompt account activation and efficient patient throughput. 
• Orchestrates commercial site assessment, selection, and development. 
• Achieves and exceeds assigned sales quota. 
• Ensures commercial centers follow patient selection guidelines, implant techniques and effective therapy method. 
• Facilitates local payer education and development process. 
• Works closely with marketing and sales operations teams to refine and enhance both organic and direct-to-patient outreach programs. 

WHAT YOU CAN BRING TO OUR GREAT TEAM

Required: 

• Bachelor’s degree with 2 years minimum sales experience in Medical Device or Pharmaceutical industry. In lieu of a degree, 5 years minimum sales experience in Medical Device or Pharmaceutical industry or 3 years previous experience at Inspire Medical Systems working directly with our therapy in a clinical setting.
• Strong computer skills with MS office including PowerPoint and Excel. 
• Ability to manage simultaneous priorities, changing deadlines. 
• Ability to travel (including overnights as needed) within territory. 

Preferred: 

• Experience with assisting in the implantation and follow up of implantable devices. 
• Experience in market development and building referral programs within the medical industry. 
• Product launch and account experience.  

#LI-Remote

About the Role

Work hand in hand with Inside Sales to generate leads and build pipeline. This is an entry-level role with a dedicated growth path and the training to be a great software sales professional.  

This is a hybrid position that will work onsite 3x/week in our Houston, TX office. 

Responsibilities

• Act as the first impression for new prospects, and current clients, as they move through the sales funnel.
• High volume outbound calling and emailing environment to prospective clients.
• Manage and respond to inbound inquiries via online chat and inbound phone channels.
• Prepare and deliver weekly and monthly updates to the sales leaders.
• Work directly with marketing to discover opportunities from leads and set appointments from those leads.
• Use of strong selling and influencing skills to set up qualified appointments.
• Understand Raptor’s solutions enough to provide high level introduction.
• Leverage taught sales techniques to maximize customer interactions.
• Work closely with sellers and attend customer meetings as required. 

Qualifications

• Four-year college degree from an accredited institution.
• Strong in-person, phone, and written customer communication skills.
• Must be able to interact and communicate with individuals at all levels of the organization.
• Understanding of workflow systems and their application to customer business process improvement.
• Ability to make formal and informal presentations to staff and clients.
• Ability to prioritize work assignments and shift work efforts based on the needs of the department or business goals.
• Strong PC skills required; knowledge of Salesforce.com a plus.
• Ability to manage time effectively, work independently, and be self-motivated.
• Prior track record of achievement in positions with significant accountability.
• Interested in pursuing a career in technology.
• Ability to thrive in fast-paced startup environment.
• Pro-active, independent thinker with high energy/positive attitude.
• Excellent verbal and written communication, presentation, and relationship management skills. 

• You join the gold standard in school safety software. 
• You will join a company where innovation and customer collaboration are part of what drives new product development to help keep kids safe. 
• You will work with diverse teams made up of some of the best minds in the industry.
• You will exposure to strong mentorship and leadership that have supported a long history of career advancement opportunities for our employees. 
• You will have access to a robust benefits package that includes: 
• Remote-first philosophy 
• Flexible paid time off 
• Paid parental leave 
• 11 Paid holidays per year 
• Workplace flexibility 
• Affordable health coverage (medical, dental, vision), paid 100% for employee only medical 
• 401(k) employer contribution to help you plan for the future 
• Company paid life insurance, STD, and LTD 
• Pet insurance