RightShip
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The Company
RightShip is the world’s biggest third party maritime due diligence organization, providing expertise in global safety, sustainability and social responsibility best practices.
We bring together years of industry expertise with the output from analytics and large data sets to provide our safety and environmental scoring systems, recommendations and consultancy services.
Using leading data and technology, we aim to set new benchmarks in environmental protection. We support global initiatives and action influencing practical and impactful change, enabling “win-win” for business and the environment.
To find out more visit RightShip.com.
What we offer
We offer a place where you know you are contributing to an organization who are constantly working to ensure ships are safe as possible so that crew and cargo are protected. We are passionate about maritime efficiency, safety and sustainability practices.
We offer generous rewards. Our base salary is competitive, we support employee wellbeing and provide our employees with a Healthy Living Allowance and our annual incentive scheme is awesome. We have some great talent who are happy to share their experience and skills to help you on your way and we are committed to professional development to make sure your career keeps growing while you’re working with us.
What makes RightShip a great place to work at:
RightShip is an equal opportunity employer, and we champion diversity. Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization.
Don’t meet every single requirement of this role? Still apply! Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement. At RightShip we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. We want to add team members who not only value RightShip standards and workplace culture, but also bring an aspect of diversity that positively contributes to our work environment. If you are excited about this role, or about our company in general, we would love to hear from you!
Reporting to the Head of Pre-Sales, you will play a pivotal support role in the ongoing success and expansion of RightShip’s maritime safety and sustainability solutions. This position focuses on leading in the development and delivery of existing tailored solutions that meet customer-specific needs, particularly in the context of workflow optimization, safety decision-making, identification of key pain points in their current workflows, data and insights required to make sustainability decisions.
You will play a lead role in solution design and client engagement, ensuring RightShip’s maritime safety and sustainability solutions are strategically aligned with customer requirements. This role bridges commercial, product, and technical functions by owning discovery processes, shaping solution proposals, and mentoring peers.
This is a high-exposure role that involves interacting with major global shipping companies, charterers, regulators, and port authorities, contributing to solutions that address complex safety, compliance, and environmental requirements in the maritime sector.
Major Responsibilities
- Identify potential customers by obtaining information, referrals, and recommendations from existing customers and other contacts and/or through participation in trade shows and conferences
- Conduct discovery calls and workshops with customer stakeholders; document requirements and business outcomes
- Translate customer needs into standard or tailored solution outlines, data flows and integration notes; coordinate inputs from internal SMEs
- Prepare RFP/RFI content, schedules and solution narratives; contribute to, but do not own, bid strategy
- Deliver persuasive product demos and targeted presentations addressing customer pain points; capture objections and mitigation actions
- Maintain competitive feature matrices and assist with win/loss insights for regional teams
- Provide inputs to Product and Business Development, representing the “voice of the customer”
- Resolve complex presales queries by applying policy/process knowledge; escalate exceptions where policy interpretation is required
- Track customer feedback and support continuous improvement in demo assets, proposal templates and discovery checklists
- Contribute insights on industry trends such as maritime regulations (IMO, SOLAS, MARPOL), sustainability frameworks (EEXI, CII), decarbonization and digitalization to shape solution direction
Qualifications, Skills and Experience
- 10 - 12 years in the maritime industry with particular focus on implementing digital and software solutions
- Deep domain expertise in maritime operations, fleet management, compliance, or port logistics
- Strong presentation, negotiation, and stakeholder management skills across senior organizational levels
- Experience with maritime digital transformation initiatives (e.g., Smart Shipping, Decarbonization, Autonomous Vessels)
- Familiarity with SaaS, integrations, and maritime compliance frameworks and knowledge of major CRM
- Familiarity with data analytics platforms, voyage optimization, emissions tracking, or IoT solutions
- Multilingual skills advantageous
- Bachelor’s or Master’s degree in Maritime Studies, Engineering, Computer Science, Business, or related fields
- Track record leading pre-sales efforts for enterprise-scale software solutions is desired
RightShip is an Equal Opportunity Employer and values diversity, enables access and promotes inclusion in our workplace. You must have the right to live and work in this location to apply for this job.
Ready to apply?
Apply to RightShip
The Company
RightShip is the world’s biggest third party maritime due diligence organization, providing expertise in global safety, sustainability and social responsibility best practices.
We bring together years of industry expertise with the output from analytics and large data sets to provide our safety and environmental scoring systems, recommendations and consultancy services.
Using leading data and technology, we aim to set new benchmarks in environmental protection. We support global initiatives and action influencing practical and impactful change, enabling “win-win” for business and the environment.
To find out more visit RightShip.com.
What we offer
We offer a place where you know you are contributing to an organization who are constantly working to ensure ships are safe as possible so that crew and cargo are protected. We are passionate about maritime efficiency, safety and sustainability practices.
We offer generous rewards. Our base salary is competitive, we support employee wellbeing and provide our employees with a Healthy Living Allowance and our annual incentive scheme is awesome. We have some great talent who are happy to share their experience and skills to help you on your way and we are committed to professional development to make sure your career keeps growing while you’re working with us.
What makes RightShip a great place to work at:
RightShip is an equal opportunity employer, and we champion diversity. Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization.
Don’t meet every single requirement of this role? Still apply! Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement. At RightShip we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. We want to add team members who not only value RightShip standards and workplace culture, but also bring an aspect of diversity that positively contributes to our work environment. If you are excited about this role, or about our company in general, we would love to hear from you!
Vetting Officer
Permanent, Full Time
Location: Houston
As leading maritime safety and environmental experts, RightShip has an ambitious vision to expand its influence in safety, sustainability and crew welfare using the best new innovation, digitalization and data-focused solutions.
Reporting to the Operations Manager, Americas, the Vetting Officer is responsible for providing a full range of administrative support to the vetting team and for dealing with routine enquiries from RightShip customers, including Ship Managers and Charterers.
Major Responsibilities
- Act as the first point of contact for the Vetting team including daily monitoring and responding to e-mails and phone calls.
- Escalate critical issues as appropriate.
- Maintain the vetting database by receiving and inputting Port State Control and Incident data into the RightShip Platform in an accurate and timely manner.
- Review the quality of Root Cause Analysis, Corrective and Preventative Action plans submitted for Port State Control deficiencies, and if required engage with Ship Managers on the requirements for satisfactory close-out.
- Review the quality of investigation reports for incidents, adverse events, and if required engage with Ship Managers, RightShip customers on the requirements for satisfactory close-out.
- To assist, as directed by the regional operations manager, in supporting the Vetting Superintendents in relation to Vetting Operations.
- Manage routine vetting enquiries from external parties.
- Prioritize own workload, ensuring deadlines are achieved and a high quality of service to customers is maintained.
- Ensuring a high level of accuracy and data validation in respect of records maintained and tasks undertaken within the RightShip Platform System.
Qualifications, Skills & Experience
- Mandatory - Chief Mate or Second Engineer (CoC) and have sailed on International Trading vessels for a minimum of 5 years.
- Must be able to demonstrate a strong background in safety - Oil Major/Tanker background preferable.
- Incident Investigation / Root Cause Analysis Training highly desirable.
- Experience in the role of Safety Officer desirable.
- Practical knowledge of ship construction, ship structures, ship machinery, ship repairing, ships’ operations, chartering and Quality Management System.
- A good understanding of ship surveys and certification including PSC, USCG, Flag State Surveys.
- A good understanding of International Legislation relevant to shipping (relevant IMO and ILO regulations) and the Industry Practices and ISM Code, STCW.
- A thorough understanding of vessel operations including current industry standards and recommended best practices (such as put out by OCIMF, ICS, Dry bulk, Chemical and Gas vessels).
- Excellent IT skills including a working knowledge of Microsoft Office.
RightShip is an Equal Opportunity Employer and values diversity, enables access and promotes inclusion in our workplace. You must have the right to live and work in this location to apply for this job.
Ready to apply?
Apply to RightShip
The Company
RightShip is the world’s biggest third party maritime due diligence organization, providing expertise in global safety, sustainability and social responsibility best practices.
We bring together years of industry expertise with the output from analytics and large data sets to provide our safety and environmental scoring systems, recommendations and consultancy services.
Using leading data and technology, we aim to set new benchmarks in environmental protection. We support global initiatives and action influencing practical and impactful change, enabling “win-win” for business and the environment.
To find out more visit RightShip.com.
What we offer
We offer a place where you know you are contributing to an organization who are constantly working to ensure ships are safe as possible so that crew and cargo are protected. We are passionate about maritime efficiency, safety and sustainability practices.
We offer generous rewards. Our base salary is competitive, we support employee wellbeing and provide our employees with a Healthy Living Allowance and our annual incentive scheme is awesome. We have some great talent who are happy to share their experience and skills to help you on your way and we are committed to professional development to make sure your career keeps growing while you’re working with us.
What makes RightShip a great place to work at:
RightShip is an equal opportunity employer, and we champion diversity. Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization.
Don’t meet every single requirement of this role? Still apply! Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement. At RightShip we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. We want to add team members who not only value RightShip standards and workplace culture, but also bring an aspect of diversity that positively contributes to our work environment. If you are excited about this role, or about our company in general, we would love to hear from you!
Position Description
Inspections Superintendent - China
Permanent Full Time
This role can be based in multiple locations in China
The Inspections Superintendent is responsible for maintaining and managing the quality of an effective and efficient vessel inspection system to service the needs of our customers.
We are currently only looking for Engineers, while we appreciate applications from Master Mariners, they will not be considered at this moment of time.
Major Responsibilities
INSPECTIONS
- As a member of the Inspections team, assist in the development and delivery of all inspections products.
- Ensure that inspections of vessels ordered by the owners/managers of vessels are undertaken in a timely manner, reviewed, and finalised in accordance with guidelines.
- Provide feedback on the quality of inspection companies.
- Assist with the investigation of any complaints received.
- Recommend changes to procedures to ensure Inspections integrate with the broader vetting function.
- Assess the quality of inspections and provide feedback about an inspector’s performance.
- Conduct assessment of DOC Holders to determine their conformance with relevant standards and their suitability for use by RightShip customers.
VETTING
- Perform vetting activities of barges and other type of vessels as per agreed RightShip’s and/or individual customer’s criteria
- Conduct assessment of DOC Holders to determine their conformance with relevant standards and their suitability for use by RightShip customers
- Carry out PSC / INC reviews as required
- Provide support to RightShip customers on their marine activities as requested
- Conduct review and assessment of Port State Control Inspection reports, Incident investigation reports and Customer Feedback reports
- Contribute to update RightShip Vetting platform using pro-active reporting from shipowners, RightShip customers and other identified sources
- Provide feedback / advice to the regional manager to identify the changes in rules / regulations in maritime to ensure readiness / compliance and development of RightShip standards and practices
- Provide support to respond to queries about RightShip activities (i.e. vetting, risk rating, GHG rating, Inspections, etc)
- Ensure that all correspondence with external parties and provided documentation is properly maintained and archived as per company procedures
Qualifications, Skills & Experience
- Master Mariner or Chief Engineer and have sailed in a senior capacity (Master/Chief Engineer/Mate) on International Trading Dry Carriers and Tankers for at between least 3-5 years sea time. Marine Engineers highly preferred.
- Shore based employment in a management capacity directly involved with the day to day technical and/or cargo operations of crude oil/petroleum product tankers. This could include service as Petroleum Terminal Superintendent responsible for loading and discharging ships, Tanker Cargo Expeditors and Classification Society Surveyors with demonstrable tanker operations knowledge
- Preferably have sat and passed the OCIMF/SIRE examination for tankers/gas/chemical inspections.
- Practical knowledge of ship construction, ship structures, ship machinery, ship repairing, ships’ operations, Chartering and Quality Management System. Including the ISM Code and safety Management Systems.
- A thorough understanding of ship surveys and certification including PSC, USCG, Flag State Surveys.
- A good understanding of International Legislation relevant to shipping (relevant IMO and ILO regulations) and the Industry Practices and ISM Code, STCW.
- A thorough understanding of vessel operations including current Mandatory requirements (ISM Code), Industry Standards, & recommended best practices (such as put out by ICS, etc.)
RightShip is an Equal Opportunity Employer and values diversity, enables access and promotes inclusion in our workplace. You must have the right to live and work in this location to apply for this job.
Ready to apply?
Apply to RightShip
The Company
RightShip is the world’s biggest third party maritime due diligence organization, providing expertise in global safety, sustainability and social responsibility best practices.
We bring together years of industry expertise with the output from analytics and large data sets to provide our safety and environmental scoring systems, recommendations and consultancy services.
Using leading data and technology, we aim to set new benchmarks in environmental protection. We support global initiatives and action influencing practical and impactful change, enabling “win-win” for business and the environment.
To find out more visit RightShip.com.
What we offer
We offer a place where you know you are contributing to an organization who are constantly working to ensure ships are safe as possible so that crew and cargo are protected. We are passionate about maritime efficiency, safety and sustainability practices.
We offer generous rewards. Our base salary is competitive, we support employee wellbeing and provide our employees with a Healthy Living Allowance and our annual incentive scheme is awesome. We have some great talent who are happy to share their experience and skills to help you on your way and we are committed to professional development to make sure your career keeps growing while you’re working with us.
What makes RightShip a great place to work at:
RightShip is an equal opportunity employer, and we champion diversity. Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization.
Don’t meet every single requirement of this role? Still apply! Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement. At RightShip we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. We want to add team members who not only value RightShip standards and workplace culture, but also bring an aspect of diversity that positively contributes to our work environment. If you are excited about this role, or about our company in general, we would love to hear from you!
Reporting to Head of Commercial, the role own and grow RightShip’s most significant enterprise accounts, delivering long-term value through integrated safety, ESG and risk intelligence solutions. The Enterprise Business Development Manager will both expand existing strategic relationships and originate new enterprise opportunities, positioning RightShip as a strategic partner in maritime risk reduction and sustainability performance.
ROLE & RESPONSIBILITIES
Strategic Account Growth
- Lead the development and execution of regional enterprise commercial multi-year growth strategies for global strategic accounts.
- Drive retention and expansion of high-value enterprise contracts while identifying opportunities to extend RightShip’s solutions across the customer organisation.
- Drive the acquisition of new enterprise accounts through proactive prospecting and engagement with large global organisations.
- Lead complex deal cycles involving multi-product solutions and multi-region stakeholders.
- Identify and develop enterprise opportunities particularly within Ports and Terminals, including oil & gas and dry bulk terminals, where digital maritime solutions can improve safety, sustainability and operational risk management.
- Oversee the strategic management of high-value enterprise opportunities and contracts critical to RightShip’s commercial growth.
Executive Relationship Management
- Build trusted advisor relationships with Directors, Vice Presidents and C-suite leaders within enterprise organisations.
- Establish and maintain executive-level engagement across strategic accounts and new prospects.
- Navigate complex buying committees, governance structures and procurement environments typical of large global organisations.
- Collaborate internally with senior RightShip leadership including the Chief Commercial Officer and Chief Executive Officer when engaging strategic enterprise opportunities.
Complex Solution Structuring
- Lead the development of integrated commercial proposals across RightShip product lines aligned to enterprise customer needs.
- Structure multi-year enterprise agreements and scalable commercial models that support long-term customer value.
- Provide strategic guidance on commercial negotiations and contract structures within established governance frameworks.
Cross-Functional Leadership
- Coordinate Legal, Product, Customer Success, Data and Finance teams throughout enterprise pursuits and contract negotiations.
- Provide enterprise insights to influence product roadmap priorities and future solution development.
Industry & Market Positioning
- Represent RightShip at global maritime and industry conferences and events.
- Maintain strong awareness of competitor positioning, market developments and emerging ESG regulations impacting maritime customers.
- Maintain industry awareness across key maritime sectors including Ports & Terminals, oil & gas and dry bulk logistics ecosystems.
QUALIFICATIONS, SKILLS & ATTRIBUTES
- Bachelor’s degree in Business, Maritime Studies, Marketing or related discipline
- 8–12+ years enterprise B2B sales experience, including demonstrated success developing new enterprise accounts and expanding existing strategic customers.
- Strong maritime industry knowledge, with experience working with or selling into Ports & Terminals, particularly oil & gas or dry bulk terminal operators, considered highly advantageous.
- Proven success in closing complex, high-value enterprise deals involving multiple stakeholders.
- Executive presence and strong negotiation capability.
- Experience selling subscription-based, SaaS, data or digital platform solutions.
- Ability to engage effectively with senior decision-makers in global organisations
RightShip is an Equal Opportunity Employer and values diversity, enables access and promotes inclusion in our workplace. You must have the right to live and work in this location to apply for this job.
Ready to apply?
Apply to RightShip
The Company
RightShip is the world’s biggest third party maritime due diligence organization, providing expertise in global safety, sustainability and social responsibility best practices.
We bring together years of industry expertise with the output from analytics and large data sets to provide our safety and environmental scoring systems, recommendations and consultancy services.
Using leading data and technology, we aim to set new benchmarks in environmental protection. We support global initiatives and action influencing practical and impactful change, enabling “win-win” for business and the environment.
To find out more visit RightShip.com.
What we offer
We offer a place where you know you are contributing to an organization who are constantly working to ensure ships are safe as possible so that crew and cargo are protected. We are passionate about maritime efficiency, safety and sustainability practices.
We offer generous rewards. Our base salary is competitive, we support employee wellbeing and provide our employees with a Healthy Living Allowance and our annual incentive scheme is awesome. We have some great talent who are happy to share their experience and skills to help you on your way and we are committed to professional development to make sure your career keeps growing while you’re working with us.
What makes RightShip a great place to work at:
RightShip is an equal opportunity employer, and we champion diversity. Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization.
Don’t meet every single requirement of this role? Still apply! Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement. At RightShip we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. We want to add team members who not only value RightShip standards and workplace culture, but also bring an aspect of diversity that positively contributes to our work environment. If you are excited about this role, or about our company in general, we would love to hear from you!
Reporting to the Head of Customer Success, the Customer Success Manager Scale (CSMS) manages a portfolio of customer accounts and is responsible for driving customer value realisation, engagement, and retention across the RightShip product suite.
The CSM, Scale will focus on the mid-market and long-tail segment of customers that are primed for nurturing and growth. The role ensures customers are successfully onboarded, supported and enabled to maximise the value of RightShip’s solutions throughout the lifecycle of their engagement. The CSM acts as a trusted partner to customers, working closely with Sales, Product, and Support teams to ensure strong implementation, adoption, proactive engagement, and timely contract renewals.
The CSM plays an important role in maintaining strong customer relationships, identifying risks to retention, and supporting growth opportunities across the customer portfolio.
RESPONSIBILITIES
Customer Onboarding and Implementation
- Act as the primary point of contact for assigned customers during onboarding and implementation across the RightShip suite of products and services.
- Coordinate onboarding activities including account enablement, configuration, training and early adoption support.
- Guide customers through key product capabilities and ensure alignment between customer objectives and the value delivered by RightShip solutions.
- Ensure a smooth transition from Sales to Customer Success by supporting the handover of new accounts and confirming customer goals and success criteria.
Customer Engagement and Value Realisation
- Manage an assigned portfolio of customer accounts, maintaining regular engagement to ensure customers derive value from RightShip’s products and services.
- Develop and maintain strong working relationships with customer stakeholders to understand their operational needs and priorities.
- Monitor customer usage, engagement and satisfaction to identify opportunities to improve adoption and overall customer outcomes.
- Proactively identify potential risks, blockers or issues affecting customer success and work with internal teams to resolve them in a timely manner.
- Act as the voice of the customer by gathering feedback and sharing insights with Product, Sales and other internal teams to improve solutions and customer experience.
Customer Retention and Account Health
- Support the achievement of customer retention and renewal targets by ensuring customers realise measurable value from RightShip’s services.
- Maintain visibility of contract timelines and work collaboratively with Sales teams to support timely renewals.
- Identify potential retention risks within the portfolio and escalate where necessary to ensure proactive mitigation.
- Track key customer success indicators including engagement, adoption and satisfaction across assigned accounts.
Customer Support and Issue Management
- Serve as the first point of contact for customer queries, product usage questions and service requests.
- Coordinate internally with Product, Platform Support and other teams to resolve issues efficiently.
- Maintain clear communication with customers throughout issue resolution and ensure appropriate follow-up.
- Support the delivery of service levels and response standards expected by customers.
Commercial Collaboration
- Identify opportunities within the customer portfolio for additional value through product adoption, expanded usage or additional services.
- Collaborate with Sales teams to support customer discussions relating to upgrades, renewals or new solutions.
- Provide insights and context from ongoing customer engagement to support commercial conversations and account planning.
QUALIFICATIONS, SKILLS & ATTRIBUTES
- Bachelor’s degree in Business, Maritime Studies, Marketing or related discipline
- 6–8+ years’ experience in customer success, account management, customer experience or client relationship roles.
- Experience working with SaaS platforms, digital products or maritime industry solutions is desirable.
- Strong ability to build relationships with customers and understand their operational needs.
- Ability to communicate product value and translate technical capabilities into practical customer outcomes.
- Strong organisational skills and ability to manage multiple customer relationships simultaneously.
- Ability to collaborate effectively across cross-functional teams.
RightShip is an Equal Opportunity Employer and values diversity, enables access and promotes inclusion in our workplace. You must have the right to live and work in this location to apply for this job.
Ready to apply?
Apply to RightShip
The Company
RightShip is the world’s biggest third party maritime due diligence organization, providing expertise in global safety, sustainability and social responsibility best practices.
We bring together years of industry expertise with the output from analytics and large data sets to provide our safety and environmental scoring systems, recommendations and consultancy services.
Using leading data and technology, we aim to set new benchmarks in environmental protection. We support global initiatives and action influencing practical and impactful change, enabling “win-win” for business and the environment.
To find out more visit RightShip.com.
What we offer
We offer a place where you know you are contributing to an organization who are constantly working to ensure ships are safe as possible so that crew and cargo are protected. We are passionate about maritime efficiency, safety and sustainability practices.
We offer generous rewards. Our base salary is competitive, we support employee wellbeing and provide our employees with a Healthy Living Allowance and our annual incentive scheme is awesome. We have some great talent who are happy to share their experience and skills to help you on your way and we are committed to professional development to make sure your career keeps growing while you’re working with us.
What makes RightShip a great place to work at:
RightShip is an equal opportunity employer, and we champion diversity. Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization.
Don’t meet every single requirement of this role? Still apply! Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement. At RightShip we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. We want to add team members who not only value RightShip standards and workplace culture, but also bring an aspect of diversity that positively contributes to our work environment. If you are excited about this role, or about our company in general, we would love to hear from you!
Reporting to Head of Commercial, the role drives sustainable revenue growth, strengthens executive-level customer relationships, and advances RightShip’s market position as the provider of choice for maritime risk, safety and ESG solutions. Operating with a high degree of autonomy, the role contributes to regional commercial objectives, identifies new growth opportunities, and ensures delivery of measurable value to customers.
RESPONSIBILITIES
Strategic Account Management
- Develop and execute multi-year strategic account plans aligned with RightShip’s Commercial growth strategy.
- Manage a portfolio of high-value charterers, shipowners, ship managers and/or ports & terminals customers.
- Conduct structured engagement with customers through regular business reviews to evaluate performance, identify new opportunities and reinforce long-term partnerships
- Actively gather customer insights and product feedback during account interactions and provide structured feedback to internal teams to support continuous improvement of RightShip solutions.
- Forecast revenue, renewals, pipeline and growth opportunities within assigned portfolio.
Revenue Growth & Business Development
- Drive revenue expansion through upsell, cross-sell and new solution adoption.
- Identify emerging commercial opportunities aligned with maritime safety, decarbonisation and ESG trends.
- Maintain clear accountability for both revenue growth and customer retention within the portfolio.
- Monitor retention risks across customer accounts and proactively develop mitigation strategies to sustain long-term customer relationships.
- Deliver against defined targets for upsell, renewal and retention rates across the allocated customer base.
- Negotiate pricing, commercial terms and contract renewals within delegated authority.
- Acquire new strategic accounts within defined sector or geography where required.
Customer & Stakeholder Engagement
- Build trusted advisor relationships with senior decision-makers and influencers within customer organisations.
- Maintain a consistent and structured engagement model with key customers to strengthen long-term partnerships.
- Act as primary escalation point for complex customer matters.
- Collaborate cross-functionally with Product, Operations, Technology and Client Services to ensure seamless customer experience.
Market Intelligence & Commercial Insight
- Conduct proactive market scanning across maritime sectors to identify regulatory, safety and ESG developments.
- Analyse competitor positioning and provide input into pricing and go-to-market strategies.
- Identify emerging opportunities aligned with maritime digitalisation and SaaS-based solutions supporting risk, safety and sustainability.
- Contribute to regional commercial planning and strategic initiatives led by the Head of Commercial.
Governance, Risk & Compliance
- Ensure compliance with RightShip’s commercial policies, contractual standards and Information Security Management System (ISMS) requirements.
- Identify and escalate commercial or reputational risks where appropriate.
- Maintain accurate CRM data, pipeline reporting and account documentation to support business decision-making.
QUALIFICATIONS, SKILLS & ATTRIBUTES
- Bachelor’s degree in Business, Maritime Studies, Marketing or related discipline
- The ability to recognise, develop and secure growth within the existing customer base preferably within the Maritime Industry and/or software sales
- 6–8+ years’ experience in account management, business development or commercial sales.
- Experience within maritime, shipping, ports & terminals or related risk/compliance industries preferred.
- Experience working with maritime-related SaaS or digital platforms would be highly advantageous.
RightShip is an Equal Opportunity Employer and values diversity, enables access and promotes inclusion in our workplace. You must have the right to live and work in this location to apply for this job.
Ready to apply?
Apply to RightShip
The Company
RightShip is the world’s biggest third party maritime due diligence organization, providing expertise in global safety, sustainability and social responsibility best practices.
We bring together years of industry expertise with the output from analytics and large data sets to provide our safety and environmental scoring systems, recommendations and consultancy services.
Using leading data and technology, we aim to set new benchmarks in environmental protection. We support global initiatives and action influencing practical and impactful change, enabling “win-win” for business and the environment.
To find out more visit RightShip.com.
What we offer
We offer a place where you know you are contributing to an organization who are constantly working to ensure ships are safe as possible so that crew and cargo are protected. We are passionate about maritime efficiency, safety and sustainability practices.
We offer generous rewards. Our base salary is competitive, we support employee wellbeing and provide our employees with a Healthy Living Allowance and our annual incentive scheme is awesome. We have some great talent who are happy to share their experience and skills to help you on your way and we are committed to professional development to make sure your career keeps growing while you’re working with us.
What makes RightShip a great place to work at:
RightShip is an equal opportunity employer, and we champion diversity. Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization.
Don’t meet every single requirement of this role? Still apply! Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement. At RightShip we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. We want to add team members who not only value RightShip standards and workplace culture, but also bring an aspect of diversity that positively contributes to our work environment. If you are excited about this role, or about our company in general, we would love to hear from you!
Reporting to Head of Commercial, the role own and grow RightShip’s most significant enterprise accounts, delivering long-term value through integrated safety, ESG and risk intelligence solutions. The Enterprise Business Development Manager will both expand existing strategic relationships and originate new enterprise opportunities, positioning RightShip as a strategic partner in maritime risk reduction and sustainability performance.
ROLE & RESPONSIBILITIES
Strategic Account Growth
- Lead the development and execution of regional enterprise commercial multi-year growth strategies for global strategic accounts.
- Drive retention and expansion of high-value enterprise contracts while identifying opportunities to extend RightShip’s solutions across the customer organisation.
- Drive the acquisition of new enterprise accounts through proactive prospecting and engagement with large global organisations.
- Lead complex deal cycles involving multi-product solutions and multi-region stakeholders.
- Identify and develop enterprise opportunities particularly within Ports and Terminals, including oil & gas and dry bulk terminals, where digital maritime solutions can improve safety, sustainability and operational risk management.
- Oversee the strategic management of high-value enterprise opportunities and contracts critical to RightShip’s commercial growth.
Executive Relationship Management
- Build trusted advisor relationships with Directors, Vice Presidents and C-suite leaders within enterprise organisations.
- Establish and maintain executive-level engagement across strategic accounts and new prospects.
- Navigate complex buying committees, governance structures and procurement environments typical of large global organisations.
- Collaborate internally with senior RightShip leadership including the Chief Commercial Officer and Chief Executive Officer when engaging strategic enterprise opportunities.
Complex Solution Structuring
- Lead the development of integrated commercial proposals across RightShip product lines aligned to enterprise customer needs.
- Structure multi-year enterprise agreements and scalable commercial models that support long-term customer value.
- Provide strategic guidance on commercial negotiations and contract structures within established governance frameworks.
Cross-Functional Leadership
- Coordinate Legal, Product, Customer Success, Data and Finance teams throughout enterprise pursuits and contract negotiations.
- Provide enterprise insights to influence product roadmap priorities and future solution development.
Industry & Market Positioning
- Represent RightShip at global maritime and industry conferences and events.
- Maintain strong awareness of competitor positioning, market developments and emerging ESG regulations impacting maritime customers.
- Maintain industry awareness across key maritime sectors including Ports & Terminals, oil & gas and dry bulk logistics ecosystems.
QUALIFICATIONS, SKILLS & ATTRIBUTES
- Bachelor’s degree in Business, Maritime Studies, Marketing or related discipline
- 8–12+ years enterprise B2B sales experience, including demonstrated success developing new enterprise accounts and expanding existing strategic customers.
- Strong maritime industry knowledge, with experience working with or selling into Ports & Terminals, particularly oil & gas or dry bulk terminal operators, considered highly advantageous.
- Proven success in closing complex, high-value enterprise deals involving multiple stakeholders.
- Executive presence and strong negotiation capability.
- Experience selling subscription-based, SaaS, data or digital platform solutions.
- Ability to engage effectively with senior decision-makers in global organisations.
RightShip is an Equal Opportunity Employer and values diversity, enables access and promotes inclusion in our workplace. You must have the right to live and work in this location to apply for this job.
Ready to apply?
Apply to RightShip
The Company
RightShip is the world’s biggest third party maritime due diligence organization, providing expertise in global safety, sustainability and social responsibility best practices.
We bring together years of industry expertise with the output from analytics and large data sets to provide our safety and environmental scoring systems, recommendations and consultancy services.
Using leading data and technology, we aim to set new benchmarks in environmental protection. We support global initiatives and action influencing practical and impactful change, enabling “win-win” for business and the environment.
To find out more visit RightShip.com.
What we offer
We offer a place where you know you are contributing to an organization who are constantly working to ensure ships are safe as possible so that crew and cargo are protected. We are passionate about maritime efficiency, safety and sustainability practices.
We offer generous rewards. Our base salary is competitive, we support employee wellbeing and provide our employees with a Healthy Living Allowance and our annual incentive scheme is awesome. We have some great talent who are happy to share their experience and skills to help you on your way and we are committed to professional development to make sure your career keeps growing while you’re working with us.
What makes RightShip a great place to work at:
RightShip is an equal opportunity employer, and we champion diversity. Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization.
Don’t meet every single requirement of this role? Still apply! Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement. At RightShip we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. We want to add team members who not only value RightShip standards and workplace culture, but also bring an aspect of diversity that positively contributes to our work environment. If you are excited about this role, or about our company in general, we would love to hear from you!
Reporting to the Head of Customer Success, the Customer Success Manager, Enterprise (CSM, Ent) manages a portfolio of customer accounts and is responsible for driving customer value realisation, engagement and retention across the RightShip product suite.
The CSM, Ent will focus on the enterprise and mid-market segment of customers that require high-touch, dedicated service and support. The CSM, Ent will work closely in partnership with Sales Business Development Managers (BDMs) and Account Managers (AMs) to ensure our largest, most strategic accounts are realizing value.
The role ensures customers are successfully onboarded, supported and enabled to maximise the value of RightShip’s solutions throughout the lifecycle of their engagement. The Customer Success Manager acts as a trusted partner to customers, working closely with Sales, Product and Support teams to ensure strong adoption, proactive engagement and timely contract renewals.
The CSM plays an important role in maintaining strong customer relationships, identifying risks to retention, and supporting growth opportunities across the customer portfolio.
Major Responsibilities
CUSTOMER ONBOARDING AND IMPLEMENTATION
- Act as the primary point of contact for assigned customers during onboarding and implementation across the RightShip suite of products and services.
- Coordinate onboarding activities including account enablement, configuration, training and early adoption support.
- Guide customers through key product capabilities and ensure alignment between customer objectives and the value delivered by RightShip solutions.
- Ensure a smooth transition from Sales to Customer Success by supporting the handover of new accounts and confirming customer goals and success criteria.
CUSTOMER ENGAGEMENT AND VALUE REALISATION
- Manage an assigned portfolio of customer accounts, maintaining regular engagement to ensure customers derive value from RightShip’s products and services.
- Develop and maintain strong working relationships with customer stakeholders to understand their operational needs and priorities.
- Monitor customer usage, engagement and satisfaction to identify opportunities to improve adoption and overall customer outcomes.
- Proactively identify potential risks, blockers or issues affecting customer success and work with internal teams to resolve them in a timely manner.
- Act as the voice of the customer by gathering feedback and sharing insights with Product, Sales and other internal teams to improve solutions and customer experience.
CUSTOMER RETENTION & ACCOUNT HEALTH
- Support the achievement of customer retention and renewal targets by ensuring customers realise measurable value from RightShip’s services.
- Maintain visibility of contract timelines and work collaboratively with Sales teams to support timely renewals.
- Identify potential retention risks within the portfolio and escalate where necessary to ensure proactive mitigation.
- Track key customer success indicators including engagement, adoption and satisfaction across assigned accounts.
CUSTOMER SUPPORT & ISSUE MANAGEMENT
- Serve as the first point of contact for customer queries, product usage questions and service requests.
- Coordinate internally with Product, Platform Support and other teams to resolve issues efficiently.
- Maintain clear communication with customers throughout issue resolution and ensure appropriate follow-up.
- Support the delivery of service levels and response standards expected by customers.
COMMERCIAL COLLABORATION
- Identify opportunities within the customer portfolio for additional value through product adoption, expanded usage or additional services.
- Collaborate with Sales teams to support customer discussions relating to upgrades, renewals or new solutions.
- Provide insights and context from ongoing customer engagement to support commercial conversations and account planning.
Qualifications, Skills & Attributes
- Bachelor’s degree in Business, Maritime Studies, Marketing or related discipline
- 6–8+ years’ experience in customer success, account management, customer experience or client relationship roles.
- Experience working with SaaS platforms, digital products or maritime industry solutions is desirable.
- Strong ability to build relationships with customers and understand their operational needs.
- Ability to communicate product value and translate technical capabilities into practical customer outcomes.
- Strong organisational skills and ability to manage multiple customer relationships simultaneously.
- Ability to collaborate effectively across cross-functional teams.
RightShip is an Equal Opportunity Employer and values diversity, enables access and promotes inclusion in our workplace. You must have the right to live and work in this location to apply for this job.
Ready to apply?
Apply to RightShip
The Company
RightShip is the world’s biggest third party maritime due diligence organization, providing expertise in global safety, sustainability and social responsibility best practices.
We bring together years of industry expertise with the output from analytics and large data sets to provide our safety and environmental scoring systems, recommendations and consultancy services.
Using leading data and technology, we aim to set new benchmarks in environmental protection. We support global initiatives and action influencing practical and impactful change, enabling “win-win” for business and the environment.
To find out more visit RightShip.com.
What we offer
We offer a place where you know you are contributing to an organization who are constantly working to ensure ships are safe as possible so that crew and cargo are protected. We are passionate about maritime efficiency, safety and sustainability practices.
We offer generous rewards. Our base salary is competitive, we support employee wellbeing and provide our employees with a Healthy Living Allowance and our annual incentive scheme is awesome. We have some great talent who are happy to share their experience and skills to help you on your way and we are committed to professional development to make sure your career keeps growing while you’re working with us.
What makes RightShip a great place to work at:
RightShip is an equal opportunity employer, and we champion diversity. Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization.
Don’t meet every single requirement of this role? Still apply! Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement. At RightShip we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. We want to add team members who not only value RightShip standards and workplace culture, but also bring an aspect of diversity that positively contributes to our work environment. If you are excited about this role, or about our company in general, we would love to hear from you!
Reporting to the Head of Customer Success, the Customer Success Manager, Enterprise (CSM, Ent) manages a portfolio of customer accounts and is responsible for driving customer value realisation, engagement and retention across the RightShip product suite.
The CSM, Ent will focus on the enterprise and mid-market segment of customers that require high-touch, dedicated service and support. The CSM, Ent will work closely in partnership with Sales Business Development Managers (BDMs) and Account Managers (AMs) to ensure our largest, most strategic accounts are realizing value.
The role ensures customers are successfully onboarded, supported and enabled to maximise the value of RightShip’s solutions throughout the lifecycle of their engagement. The Customer Success Manager acts as a trusted partner to customers, working closely with Sales, Product and Support teams to ensure strong adoption, proactive engagement and timely contract renewals.
The CSM plays an important role in maintaining strong customer relationships, identifying risks to retention, and supporting growth opportunities across the customer portfolio.
Major Responsibilities
CUSTOMER ONBOARDING AND IMPLEMENTATION
- Act as the primary point of contact for assigned customers during onboarding and implementation across the RightShip suite of products and services.
- Coordinate onboarding activities including account enablement, configuration, training and early adoption support.
- Guide customers through key product capabilities and ensure alignment between customer objectives and the value delivered by RightShip solutions.
- Ensure a smooth transition from Sales to Customer Success by supporting the handover of new accounts and confirming customer goals and success criteria.
CUSTOMER ENGAGEMENT AND VALUE REALISATION
- Manage an assigned portfolio of customer accounts, maintaining regular engagement to ensure customers derive value from RightShip’s products and services.
- Develop and maintain strong working relationships with customer stakeholders to understand their operational needs and priorities.
- Monitor customer usage, engagement and satisfaction to identify opportunities to improve adoption and overall customer outcomes.
- Proactively identify potential risks, blockers or issues affecting customer success and work with internal teams to resolve them in a timely manner.
- Act as the voice of the customer by gathering feedback and sharing insights with Product, Sales and other internal teams to improve solutions and customer experience.
CUSTOMER RETENTION & ACCOUNT HEALTH
- Support the achievement of customer retention and renewal targets by ensuring customers realise measurable value from RightShip’s services.
- Maintain visibility of contract timelines and work collaboratively with Sales teams to support timely renewals.
- Identify potential retention risks within the portfolio and escalate where necessary to ensure proactive mitigation.
- Track key customer success indicators including engagement, adoption and satisfaction across assigned accounts.
CUSTOMER SUPPORT & ISSUE MANAGEMENT
- Serve as the first point of contact for customer queries, product usage questions and service requests.
- Coordinate internally with Product, Platform Support and other teams to resolve issues efficiently.
- Maintain clear communication with customers throughout issue resolution and ensure appropriate follow-up.
- Support the delivery of service levels and response standards expected by customers.
COMMERCIAL COLLABORATION
- Identify opportunities within the customer portfolio for additional value through product adoption, expanded usage or additional services.
- Collaborate with Sales teams to support customer discussions relating to upgrades, renewals or new solutions.
- Provide insights and context from ongoing customer engagement to support commercial conversations and account planning.
Qualifications, Skills & Attributes
- Bachelor’s degree in Business, Maritime Studies, Marketing or related discipline
- 6–8+ years’ experience in customer success, account management, customer experience or client relationship roles.
- Experience working with SaaS platforms, digital products or maritime industry solutions is desirable.
- Strong ability to build relationships with customers and understand their operational needs.
- Ability to communicate product value and translate technical capabilities into practical customer outcomes.
- Strong organisational skills and ability to manage multiple customer relationships simultaneously.
- Ability to collaborate effectively across cross-functional teams.
RightShip is an Equal Opportunity Employer and values diversity, enables access and promotes inclusion in our workplace. You must have the right to live and work in this location to apply for this job.
Ready to apply?
Apply to RightShip
The Company
RightShip is the world’s biggest third party maritime due diligence organization, providing expertise in global safety, sustainability and social responsibility best practices.
We bring together years of industry expertise with the output from analytics and large data sets to provide our safety and environmental scoring systems, recommendations and consultancy services.
Using leading data and technology, we aim to set new benchmarks in environmental protection. We support global initiatives and action influencing practical and impactful change, enabling “win-win” for business and the environment.
To find out more visit RightShip.com.
What we offer
We offer a place where you know you are contributing to an organization who are constantly working to ensure ships are safe as possible so that crew and cargo are protected. We are passionate about maritime efficiency, safety and sustainability practices.
We offer generous rewards. Our base salary is competitive, we support employee wellbeing and provide our employees with a Healthy Living Allowance and our annual incentive scheme is awesome. We have some great talent who are happy to share their experience and skills to help you on your way and we are committed to professional development to make sure your career keeps growing while you’re working with us.
What makes RightShip a great place to work at:
RightShip is an equal opportunity employer, and we champion diversity. Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization.
Don’t meet every single requirement of this role? Still apply! Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement. At RightShip we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. We want to add team members who not only value RightShip standards and workplace culture, but also bring an aspect of diversity that positively contributes to our work environment. If you are excited about this role, or about our company in general, we would love to hear from you!
Reporting to the Head of Customer Success, the Customer Success Manager, Enterprise (CSM, Ent) manages a portfolio of customer accounts and is responsible for driving customer value realisation, engagement and retention across the RightShip product suite.
The CSM, Ent will focus on the enterprise and mid-market segment of customers that require high-touch, dedicated service and support. The CSM, Ent will work closely in partnership with Sales Business Development Managers (BDMs) and Account Managers (AMs) to ensure our largest, most strategic accounts are realizing value.
The role ensures customers are successfully onboarded, supported and enabled to maximise the value of RightShip’s solutions throughout the lifecycle of their engagement. The Customer Success Manager acts as a trusted partner to customers, working closely with Sales, Product and Support teams to ensure strong adoption, proactive engagement and timely contract renewals.
The CSM plays an important role in maintaining strong customer relationships, identifying risks to retention, and supporting growth opportunities across the customer portfolio.
Major Responsibilities
CUSTOMER ONBOARDING AND IMPLEMENTATION
- Act as the primary point of contact for assigned customers during onboarding and implementation across the RightShip suite of products and services.
- Coordinate onboarding activities including account enablement, configuration, training and early adoption support.
- Guide customers through key product capabilities and ensure alignment between customer objectives and the value delivered by RightShip solutions.
- Ensure a smooth transition from Sales to Customer Success by supporting the handover of new accounts and confirming customer goals and success criteria.
CUSTOMER ENGAGEMENT AND VALUE REALISATION
- Manage an assigned portfolio of customer accounts, maintaining regular engagement to ensure customers derive value from RightShip’s products and services.
- Develop and maintain strong working relationships with customer stakeholders to understand their operational needs and priorities.
- Monitor customer usage, engagement and satisfaction to identify opportunities to improve adoption and overall customer outcomes.
- Proactively identify potential risks, blockers or issues affecting customer success and work with internal teams to resolve them in a timely manner.
- Act as the voice of the customer by gathering feedback and sharing insights with Product, Sales and other internal teams to improve solutions and customer experience.
CUSTOMER RETENTION & ACCOUNT HEALTH
- Support the achievement of customer retention and renewal targets by ensuring customers realise measurable value from RightShip’s services.
- Maintain visibility of contract timelines and work collaboratively with Sales teams to support timely renewals.
- Identify potential retention risks within the portfolio and escalate where necessary to ensure proactive mitigation.
- Track key customer success indicators including engagement, adoption and satisfaction across assigned accounts.
CUSTOMER SUPPORT & ISSUE MANAGEMENT
- Serve as the first point of contact for customer queries, product usage questions and service requests.
- Coordinate internally with Product, Platform Support and other teams to resolve issues efficiently.
- Maintain clear communication with customers throughout issue resolution and ensure appropriate follow-up.
- Support the delivery of service levels and response standards expected by customers.
COMMERCIAL COLLABORATION
- Identify opportunities within the customer portfolio for additional value through product adoption, expanded usage or additional services.
- Collaborate with Sales teams to support customer discussions relating to upgrades, renewals or new solutions.
- Provide insights and context from ongoing customer engagement to support commercial conversations and account planning.
Qualifications, Skills & Attributes
- Bachelor’s degree in Business, Maritime Studies, Marketing or related discipline
- 6–8+ years’ experience in customer success, account management, customer experience or client relationship roles.
- Experience working with SaaS platforms, digital products or maritime industry solutions is desirable.
- Strong ability to build relationships with customers and understand their operational needs.
- Ability to communicate product value and translate technical capabilities into practical customer outcomes.
- Strong organisational skills and ability to manage multiple customer relationships simultaneously.
- Ability to collaborate effectively across cross-functional teams.
RightShip is an Equal Opportunity Employer and values diversity, enables access and promotes inclusion in our workplace. You must have the right to live and work in this location to apply for this job.
Ready to apply?
Apply to RightShip
The Company
RightShip is the world’s biggest third party maritime due diligence organization, providing expertise in global safety, sustainability and social responsibility best practices.
We bring together years of industry expertise with the output from analytics and large data sets to provide our safety and environmental scoring systems, recommendations and consultancy services.
Using leading data and technology, we aim to set new benchmarks in environmental protection. We support global initiatives and action influencing practical and impactful change, enabling “win-win” for business and the environment.
To find out more visit RightShip.com.
What we offer
We offer a place where you know you are contributing to an organization who are constantly working to ensure ships are safe as possible so that crew and cargo are protected. We are passionate about maritime efficiency, safety and sustainability practices.
We offer generous rewards. Our base salary is competitive, we support employee wellbeing and provide our employees with a Healthy Living Allowance and our annual incentive scheme is awesome. We have some great talent who are happy to share their experience and skills to help you on your way and we are committed to professional development to make sure your career keeps growing while you’re working with us.
What makes RightShip a great place to work at:
RightShip is an equal opportunity employer, and we champion diversity. Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization.
Don’t meet every single requirement of this role? Still apply! Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement. At RightShip we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. We want to add team members who not only value RightShip standards and workplace culture, but also bring an aspect of diversity that positively contributes to our work environment. If you are excited about this role, or about our company in general, we would love to hear from you!
Reporting to Head of Commercial, the role drives new business acquisition and revenue growth within defined mid-market maritime segments by promoting RightShip’s Safety, Environmental and Due Diligence solutions. Expand adoption of subscription-based digital products while strengthening customer understanding of maritime risk and ESG performance.
RESPONSIBILITIES
Revenue & Growth
- Achieve annual sales targets across assigned territory or customer segment.
- Acquire new logo customers within small-to-mid fleet operators and regional charterers.
- Drive cross-sell and upsell of inspections, ESG tools, and risk intelligence services.
- Develop and maintain a structured outbound sales pipeline through targeted prospecting, industry research and coordinated commercial outreach.
- Progress opportunities through a structured sales process including customer discovery, product demonstrations and alignment to customer operational and compliance needs.
Customer Engagement
- Build relationships with Fleet Managers, HSQE leaders, Commercial Managers and Sustainability leads.
- Conduct structured discovery conversations to understand fleet risk profiles and compliance needs.
- Position RightShip’s Safety Score, Environmental Rating and inspection services to address customer pain points.
- Establish consistent engagement with prospective customers through structured interactions, including demonstrations, consultative discussions and solution positioning aligned to operational and ESG priorities.
Solution Selling
- Present standard to moderately customized subscription solutions.
- Negotiate within approved commercial frameworks.
- Support onboarding transition to Customer Success.
Market Intelligence
- Gather regional insights on regulatory change (IMO, decarbonisation, sanctions, etc.).
- Represent RightShip at regional maritime forums and events.
- Provide structured product and market feedback to Product and Technology teams to support continuous improvement of RightShip’s digital solutions.
CRM & Compliance
- Maintain accurate pipeline and forecasting data.
- Ensure compliance with RightShip commercial governance and contracting policies.
QUALIFICATIONS, SKILLS & ATTRIBUTES
- Bachelor’s degree in Business, Maritime Studies, Marketing or related discipline
- The ability to recognise, develop and secure growth within the existing customer base preferably within the Maritime Industry and/or software sales
- 5–8 years of B2B sales experience, ideally within a SaaS or data-driven solutions environment, preferably within the maritime or related industries.
- Understanding of shipping operations, vessel risk or compliance frameworks.
- Experience selling subscription or data-driven solutions.
RightShip is an Equal Opportunity Employer and values diversity, enables access and promotes inclusion in our workplace. You must have the right to live and work in this location to apply for this job.
Ready to apply?
Apply to RightShip
The Company
RightShip is the world’s biggest third party maritime due diligence organization, providing expertise in global safety, sustainability and social responsibility best practices.
We bring together years of industry expertise with the output from analytics and large data sets to provide our safety and environmental scoring systems, recommendations and consultancy services.
Using leading data and technology, we aim to set new benchmarks in environmental protection. We support global initiatives and action influencing practical and impactful change, enabling “win-win” for business and the environment.
To find out more visit RightShip.com.
What we offer
We offer a place where you know you are contributing to an organization who are constantly working to ensure ships are safe as possible so that crew and cargo are protected. We are passionate about maritime efficiency, safety and sustainability practices.
We offer generous rewards. Our base salary is competitive, we support employee wellbeing and provide our employees with a Healthy Living Allowance and our annual incentive scheme is awesome. We have some great talent who are happy to share their experience and skills to help you on your way and we are committed to professional development to make sure your career keeps growing while you’re working with us.
What makes RightShip a great place to work at:
RightShip is an equal opportunity employer, and we champion diversity. Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization.
Don’t meet every single requirement of this role? Still apply! Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement. At RightShip we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. We want to add team members who not only value RightShip standards and workplace culture, but also bring an aspect of diversity that positively contributes to our work environment. If you are excited about this role, or about our company in general, we would love to hear from you!
Reporting to Head of Commercial, the role drives new business acquisition and revenue growth within defined mid-market maritime segments by promoting RightShip’s Safety, Environmental and Due Diligence solutions. Expand adoption of subscription-based digital products while strengthening customer understanding of maritime risk and ESG performance.
RESPONSIBILITIES
Revenue & Growth
- Achieve annual sales targets across assigned territory or customer segment.
- Acquire new logo customers within small-to-mid fleet operators and regional charterers.
- Drive cross-sell and upsell of inspections, ESG tools, and risk intelligence services.
- Develop and maintain a structured outbound sales pipeline through targeted prospecting, industry research and coordinated commercial outreach.
- Progress opportunities through a structured sales process including customer discovery, product demonstrations and alignment to customer operational and compliance needs.
Customer Engagement
- Build relationships with Fleet Managers, HSQE leaders, Commercial Managers and Sustainability leads.
- Conduct structured discovery conversations to understand fleet risk profiles and compliance needs.
- Position RightShip’s Safety Score, Environmental Rating and inspection services to address customer pain points.
- Establish consistent engagement with prospective customers through structured interactions, including demonstrations, consultative discussions and solution positioning aligned to operational and ESG priorities.
Solution Selling
- Present standard to moderately customized subscription solutions.
- Negotiate within approved commercial frameworks.
- Support onboarding transition to Customer Success.
Market Intelligence
- Gather regional insights on regulatory change (IMO, decarbonisation, sanctions, etc.).
- Represent RightShip at regional maritime forums and events.
- Provide structured product and market feedback to Product and Technology teams to support continuous improvement of RightShip’s digital solutions.
CRM & Compliance
- Maintain accurate pipeline and forecasting data.
- Ensure compliance with RightShip commercial governance and contracting policies.
QUALIFICATIONS, SKILLS & ATTRIBUTES
- Bachelor’s degree in Business, Maritime Studies, Marketing or related discipline
- The ability to recognise, develop and secure growth within the existing customer base preferably within the Maritime Industry and/or software sales
- 5–8 years of B2B sales experience, ideally within a SaaS or data-driven solutions environment, preferably within the maritime or related industries.
- Understanding of shipping operations, vessel risk or compliance frameworks.
- Experience selling subscription or data-driven solutions.
RightShip is an Equal Opportunity Employer and values diversity, enables access and promotes inclusion in our workplace. You must have the right to live and work in this location to apply for this job.
Ready to apply?
Apply to RightShip
The Company
RightShip is the world’s biggest third party maritime due diligence organization, providing expertise in global safety, sustainability and social responsibility best practices.
We bring together years of industry expertise with the output from analytics and large data sets to provide our safety and environmental scoring systems, recommendations and consultancy services.
Using leading data and technology, we aim to set new benchmarks in environmental protection. We support global initiatives and action influencing practical and impactful change, enabling “win-win” for business and the environment.
To find out more visit RightShip.com.
What we offer
We offer a place where you know you are contributing to an organization who are constantly working to ensure ships are safe as possible so that crew and cargo are protected. We are passionate about maritime efficiency, safety and sustainability practices.
We offer generous rewards. Our base salary is competitive, we support employee wellbeing and provide our employees with a Healthy Living Allowance and our annual incentive scheme is awesome. We have some great talent who are happy to share their experience and skills to help you on your way and we are committed to professional development to make sure your career keeps growing while you’re working with us.
What makes RightShip a great place to work at:
RightShip is an equal opportunity employer, and we champion diversity. Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization.
Don’t meet every single requirement of this role? Still apply! Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement. At RightShip we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. We want to add team members who not only value RightShip standards and workplace culture, but also bring an aspect of diversity that positively contributes to our work environment. If you are excited about this role, or about our company in general, we would love to hear from you!
RightShip is scaling its use of AI from traditional ML models to advanced LLM-based reasoning systems, to support safer and more sustainable maritime operations. We are looking for a Data Scientist who can bridge both worlds: classical data science and modern AI/LLM governance.
This role is responsible for defining how models should be evaluated, monitored and governed across their lifecycle. You will work closely with domain experts, the existing AI team, data engineering and product teams to ensure our AI systems behave consistently, accurately and responsibly.
This is not an LLM-engineering or roadmap ownership role. It is a senior position focused on methodological leadership, model quality, and governance across AI and ML systems.
Major Responsibilities
- Establish Best Practices for AI/LLM & Traditional ML Experimentation:
- Develop experimental methodologies for both classical ML and LLM-based systems.
- Standardise how experiments are structured, documented and compared across teams.
- Create reproducible workflows for testing prompts, model versions, embeddings and classical feature models.
- Ensure statistical soundness and methodological rigour in all experiments.
- You define “what goods like” in experimentation.
- Own the Evaluation Framework for Model Behaviour:
- Build and maintain evaluation datasets, test suites and metrics for:
- reasoning accuracy (LLMs)
- classification performance (traditional models)
- consistency and drift
- hallucination checks
- edge-case handling
- domain-alignment
- Build and maintain evaluation datasets, test suites and metrics for:
- Continuously refine the evaluation approach as the AI team iterates on models.
- Translate Domain Logic into Structured Model-Ready Logic
- Work with maritime SMEs to understand inspection logic, safety reasoning and operational decisoin pathways.
- Convert that knowledge into:
- Classification schemas
- Decision flows
- Label definitions
- Reasoning templates
- Structured input/output rules for LLMs and ML models
- Ensure model behavior is grounded in real-work operational judgement.
- Support AI Team Experimentation . You will :
- Provide guidelines, quality criteria and methodology for the AI team’s test design.
- Review final experiments and highlight gaps, inconsistencies or risks.
- Ensure that experimentation aligns with the governance, evaluation and lifecycle frameworks you maintain.
- Maintain the benchmark suite the AI team must compare against.
- Conduct Traditional Data Science & ML Work
- You will also contribute hands-on to classical data science tasks such as:
- Analysis of structured datasets.
- Feature engineering and exploratory data analysis.
- Building classification or scoring models as needed (supervised ML).
- Supporting domain teams with insights, prototypes or predictive modelling.
- Working with data engineers to refine the data required for ML.
- Model Monitoring & Lifecycle Governance
- Build processes for ongoing monitoring of AI behaviour and model drift.
- Investigate anomalies or unexpected outputs.
- Identify failures rooted in data, logic, edge cases or prompt structure.
- Recommend corrective actions (model retraining, logic updates, new test suites, prompt refinement).
- Maintain transparent documentation, audit trails and governance standards aligned with RightShip’s risk posture.
Qualifications, Skills & Experience
- Bachelor’s or Masters (preferred) degree in Data Science, or relevant field.
- 7+ years in Data Science, Applied ML or AI-focused role
- Postgraduate studies or AI governance training is advantageous.
- Curious, a critical thinker and a strong sense of logic
- Superior mathematical ability
- Strong experience building and evaluating classification and supervised ML models.
- Excellent communication and presentation skills
- Excellent at establishing standards others can follow confidently.
- Proficiency in Python, SQL and model evaluation frameworks.
- Familiarity with MLflow (or equivalent), Vector DBs or LLM orchestration tools is a plus.
- Ability to influence through expertise rather than authority.
RightShip is an Equal Opportunity Employer and values diversity, enables access and promotes inclusion in our workplace. You must have the right to live and work in this location to apply for this job.
Ready to apply?
Apply to RightShip
The Company
RightShip is the world’s biggest third party maritime due diligence organization, providing expertise in global safety, sustainability and social responsibility best practices.
We bring together years of industry expertise with the output from analytics and large data sets to provide our safety and environmental scoring systems, recommendations and consultancy services.
Using leading data and technology, we aim to set new benchmarks in environmental protection. We support global initiatives and action influencing practical and impactful change, enabling “win-win” for business and the environment.
To find out more visit RightShip.com.
What we offer
We offer a place where you know you are contributing to an organization who are constantly working to ensure ships are safe as possible so that crew and cargo are protected. We are passionate about maritime efficiency, safety and sustainability practices.
We offer generous rewards. Our base salary is competitive, we support employee wellbeing and provide our employees with a Healthy Living Allowance and our annual incentive scheme is awesome. We have some great talent who are happy to share their experience and skills to help you on your way and we are committed to professional development to make sure your career keeps growing while you’re working with us.
What makes RightShip a great place to work at:
RightShip is an equal opportunity employer, and we champion diversity. Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization.
Don’t meet every single requirement of this role? Still apply! Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement. At RightShip we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. We want to add team members who not only value RightShip standards and workplace culture, but also bring an aspect of diversity that positively contributes to our work environment. If you are excited about this role, or about our company in general, we would love to hear from you!
RightShip is looking for an exception Senior Software Engineer to join our team. He/she will help the organization continue to build world class data driven products to solve some of the most challenging problems in the maritime industry by maintaining and improving quality across critical data sets.
This role requires an individual who is passionate about web applications and cloud computing. It is a great opportunity for an ambitious individual to join an environment where you can make the differences in day-to-day tasks and where your initiative will be appreciated.
Major Responsibilities
- Write clean and efficient code both on the server side and client side.
- Participate in requirements analysis
- Take responsibility for making key decisions to ensure the successful implementation of all initiatives
- Coach, mentor, and further develop your peers through continuous feedback.
- Collaborating with co-workers to facilitate the creation of large, complex developments, as required.
- Revise, update, refactor and debug code
- Checking your code to detect and remedy errors and omissions.
- Monitor everyday activities of system and provide require support.
- Testing your outputs to ensure that they are in excellent working order.
- Remaining abreast of coding and technological changes that will impact your work.
- Research and keep up to date with latest best practices
- Work closely with QA / Tech Design / Data Engineers and Architects to deliver solutions that can scale
Qualifications, Skills & Experience
- Masters or Bachelor’s degree in Computer Science, or equivalent disciplines.
- Proven experience as a Software Engineer for 8+ years.
- Experience applying and inspiring engineering discipline within the team to avoid over-engineering without impacting product quality.
- Advanced proficiency in C#, SQL and Typescript.
- Experience using frameworks such as Angular / Aurelia / React.
- Experience in the Azure Stack.
- Experience using Microsoft SQL Server.
- Preferably experience using No-SQL Databases
- Experienced with concurrency and asynchronous programming
- In-depth knowledge with Micro Services Architecture.
- Adept at working with cross functional groups across multiple geographies.
- Ability to deliver results with minimal supervision.
- Outstanding analytical, problem-solving, and communication skills.
- Passion for technology and knowledge.
RightShip is an Equal Opportunity Employer and values diversity, enables access and promotes inclusion in our workplace. You must have the right to live and work in this location to apply for this job.
Ready to apply?
Apply to RightShip
The Company
RightShip is the world’s biggest third party maritime due diligence organization, providing expertise in global safety, sustainability and social responsibility best practices.
We bring together years of industry expertise with the output from analytics and large data sets to provide our safety and environmental scoring systems, recommendations and consultancy services.
Using leading data and technology, we aim to set new benchmarks in environmental protection. We support global initiatives and action influencing practical and impactful change, enabling “win-win” for business and the environment.
To find out more visit RightShip.com.
What we offer
We offer a place where you know you are contributing to an organization who are constantly working to ensure ships are safe as possible so that crew and cargo are protected. We are passionate about maritime efficiency, safety and sustainability practices.
We offer generous rewards. Our base salary is competitive, we support employee wellbeing and provide our employees with a Healthy Living Allowance and our annual incentive scheme is awesome. We have some great talent who are happy to share their experience and skills to help you on your way and we are committed to professional development to make sure your career keeps growing while you’re working with us.
What makes RightShip a great place to work at:
RightShip is an equal opportunity employer, and we champion diversity. Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization.
Don’t meet every single requirement of this role? Still apply! Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement. At RightShip we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. We want to add team members who not only value RightShip standards and workplace culture, but also bring an aspect of diversity that positively contributes to our work environment. If you are excited about this role, or about our company in general, we would love to hear from you!
RightShip is looking for an exceptional Lead Front-end Developer to join our team. In this role, you will be responsible not only for building high-quality, scalable front-end solutions, but also for providing technical leadership and guidance to a team of front-end developers. You will help the organization continue to build world-class, data-driven products that solve some of the most challenging problems in the maritime industry by setting front-end standards, driving best practices, and uplifting the capability of the team.
This role requires an individual who is passionate about web applications, structures, and user experience, with a strong eye for UI/UX and a natural ability to lead and mentor others. You will balance hands-on development with technical direction, collaboration, and coaching, shaping digital experiences that leave a lasting impact.
MAJOR RESPONSIBILITIES
Technical Delivery (Hands-on)
• Write clean, efficient and maintainable front-end code.
• Design and develop new client-side features and capabilities.
• Lead updates, enhancements, and refactoring of UI and UX across products.
• Ensure front-end solutions are scalable, performant, secure, and maintainable.
• Test solutions across devices and form factors to ensure alignment with requirements.
• Remain up to date with evolving front-end technologies, frameworks, and best practices.
Technical Leadership & Ownership
• Provide technical leadership and direction for front-end development across teams.
• Define and uphold front-end architecture, standards, and best practices.
• Review code through pull requests and provide constructive, high-quality feedback.
• Drive consistency and quality across front-end implementations.
• Identify technical debt and lead initiatives to address it.
Team Leadership & Mentoring
• Lead, mentor, and support a team of front-end developers.
• Coach team members on technical skills, coding standards, and career development.
• Support onboarding of new front-end developers.
• Foster a culture of collaboration, continuous improvement, and quality.
Collaboration & Delivery
• Participate in requirements analysis with stakeholders, product, design, and engineering teams.
• Collaborate with QA, Developers, Data Engineers, and Architects to deliver end-to-end solutions.
• Contribute actively to story grooming, sprint planning, retrospectives, and daily scrums.
• Act as a trusted front-end advisor to stakeholders across the business.
REQUIREMENTS
Qualifications
• Minimum of 8 years in front-end development.
• At least 4 years in a front-end developer leading role.
• Diploma in web design and development, or equivalent qualifications.
• Advanced proficiency in HTML/CSS.
• Experience in the JavaScript/TypeScript.
• Experience with frameworks such as Angular / Aurelia / React.
• Knowledge of web standards.
• Knowledge on mobile-first Responsive Web Design.
• Knowledge of CSS pre-processors such as SCSS / SASS / LESS.
• Experience in Cross-Browser Compatibility.
• Knowledge of Version Control such as GitHub / Bitbucket / Azure DevOps.
• Familiarity with Component and E2E Testing such as Cypress / Playwright / Selenium.
Skills & Experience
• Proven experience leading or mentoring front-end developers.
• Experience conducting code reviews and setting development standards.
• Ability to influence technical decisions and guide architectural outcomes.
• Comfortable balancing hands-on development with leadership responsibilities.
• Ability to deliver results with minimal supervision and guide others to do the same.
• Adept at working with cross functional groups across multiple geographies.
• Outstanding analytical, problem-solving, and communication skills.
• Excellent communications and written skills in English
RightShip is an Equal Opportunity Employer and values diversity, enables access and promotes inclusion in our workplace. You must have the right to live and work in this location to apply for this job.
Ready to apply?
Apply to RightShip
The Company
RightShip is the world’s biggest third party maritime due diligence organization, providing expertise in global safety, sustainability and social responsibility best practices.
We bring together years of industry expertise with the output from analytics and large data sets to provide our safety and environmental scoring systems, recommendations and consultancy services.
Using leading data and technology, we aim to set new benchmarks in environmental protection. We support global initiatives and action influencing practical and impactful change, enabling “win-win” for business and the environment.
To find out more visit RightShip.com.
What we offer
We offer a place where you know you are contributing to an organization who are constantly working to ensure ships are safe as possible so that crew and cargo are protected. We are passionate about maritime efficiency, safety and sustainability practices.
We offer generous rewards. Our base salary is competitive, we support employee wellbeing and provide our employees with a Healthy Living Allowance and our annual incentive scheme is awesome. We have some great talent who are happy to share their experience and skills to help you on your way and we are committed to professional development to make sure your career keeps growing while you’re working with us.
What makes RightShip a great place to work at:
RightShip is an equal opportunity employer, and we champion diversity. Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization.
Don’t meet every single requirement of this role? Still apply! Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement. At RightShip we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. We want to add team members who not only value RightShip standards and workplace culture, but also bring an aspect of diversity that positively contributes to our work environment. If you are excited about this role, or about our company in general, we would love to hear from you!
As a Software QA Engineer, whilst being technical and hands-on capable, you will oversee and input to all aspects of quality assurance including applying industry best practices, developing new testing solutions and methods, and establishing metrics. Managing the successful delivery of projects will require you to plan, coordinate and lead activities across the full delivery lifecycle. This will include working closely with the department’s Product Managers, coordinating with QA and developers, as well as liaising with key project stakeholders as required.
This role offers challenges across a wide variety of projects and responsibilities, including the opportunity to influence the future direction of the department and systems used across the business.
Major Responsibilities
- Follow and evolve QA processes to ensure the use of industry-accepted best practices.
- Develop and execute test cases, scripts, plans and procedures including regressions tests.
- Ensure effective and efficient application of test processes and tools using techniques such as White box, Grey Box, Black box, Test-to-Pass, Test-to-Fail
- Troubleshoot and investigate defects for the software applications.
- Report defects found during testing using Jira as a defect tracking tool.
- Conduct new functionality and regression tests, determine and report issues for follow-up.
- Collaborate with the business to assess or diagnose problems and suggest possible solutions.
- Support end users during User Acceptance Testing phase.
- Build and maintain good communication with all stakeholders involved in the SDLC while working close with them during the different phases.
Additional Responsibilities
There is a strong possibility that this role will also take on Scrum Master responsibilities, which may account for approximately 10 to 20 percent of the overall workload. These responsibilities may include facilitating Scrum ceremonies, supporting sprint planning and retrospectives, removing impediments, and helping the team continuously improve its delivery practices.
Prior experience as a Scrum Master is not required, although it would be considered an advantage. What is essential is a willingness to learn and develop Scrum facilitation skills with the support and guidance of peers.
Qualifications, Skills & Experience
- Minimum of 5 years working in a similar role
- Experience in software business analysis and/or software quality assurance.
- Experience with defect tracking and test management tools (e.g., JIRA, TestRail, Zephyr).
- Good understanding of using Postman or similar tools for testing APIs
- Ability to troubleshoot issues and manage priorities effectively
- Ability to create future-proof reusable test cases
- Comfortable working with remote teams
- Excellent personal organisation and ability to prioritise and carry out multiple tasks
- Able to influence and drive projects to meet key milestones and overcome challenges
- Possess the ability to work in a fast-paced environment that supports production and maintenance level changes
- Comfortable working without routine supervision
- Excellent verbal and written communication skills
RightShip is an Equal Opportunity Employer and values diversity, enables access and promotes inclusion in our workplace. You must have the right to live and work in this location to apply for this job.
Ready to apply?
Apply to RightShip
The Company
RightShip is the world’s biggest third party maritime due diligence organization, providing expertise in global safety, sustainability and social responsibility best practices.
We bring together years of industry expertise with the output from analytics and large data sets to provide our safety and environmental scoring systems, recommendations and consultancy services.
Using leading data and technology, we aim to set new benchmarks in environmental protection. We support global initiatives and action influencing practical and impactful change, enabling “win-win” for business and the environment.
To find out more visit RightShip.com.
What we offer
We offer a place where you know you are contributing to an organization who are constantly working to ensure ships are safe as possible so that crew and cargo are protected. We are passionate about maritime efficiency, safety and sustainability practices.
We offer generous rewards. Our base salary is competitive, we support employee wellbeing and provide our employees with a Healthy Living Allowance and our annual incentive scheme is awesome. We have some great talent who are happy to share their experience and skills to help you on your way and we are committed to professional development to make sure your career keeps growing while you’re working with us.
What makes RightShip a great place to work at:
RightShip is an equal opportunity employer, and we champion diversity. Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization.
Don’t meet every single requirement of this role? Still apply! Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement. At RightShip we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. We want to add team members who not only value RightShip standards and workplace culture, but also bring an aspect of diversity that positively contributes to our work environment. If you are excited about this role, or about our company in general, we would love to hear from you!
RightShip is looking for an exception Front-end Developer to join our team. He/she will help the organization continue to build world class data driven products to solve some of the most challenging problems in the maritime industry by maintaining and improving quality across critical data sets.
This role requires an individual who is passionate about web applications and has a keen eye for UI/UX. Crafting intuitive interfaces, optimizing performance, and ensuring seamless interactions for users across various devices. Your creativity and attention to detail will play a pivotal role in shaping the digital experiences that leave a lasting impact. It is a great opportunity for an ambitious individual to join an environment where you can make the differences in day-to-day tasks and where your initiative will be appreciated.
Major Responsibilities
- Write clean and efficient front-end code.
- Develop new features on the client side.
- Working on updating, enhancing and refactor the UI and UX.
- Participate in requirements analysis between different stakeholders.
- Collaborating with co-workers to facilitate the creation of large, complex interfaces, as required.
- Integration with analytic tools, analysing logs, and fixing front end vulnerabilities
- Testing your work on different devices and form factors to ensure that they are aligned with the requirements.
- Remaining abreast of coding and technological changes that will impact your work.
- Research and keep up to date with latest best practices.
- Participate in story grooming, sprint planning, sprint retrospectives and daily scrum.
- Work closely with QA / Developers / Data Engineers and Architects to deliver solutions that can scale.
Qualifications, Skills & Experience
- Diploma in web design and development, or equivalent qualifications.
- Advanced proficiency in HTML/CSS.
- Experience in the JavaScript/TypeScript.
- Experience with frameworks such as Angular / Aurelia / React.
- Knowledge of web standards.
- Knowledge on mobile-first Responsive Web Design.
- Knowledge of CSS pre-processors such as SCSS / SASS / LESS.
- Experience in Cross-Browser Compatibility.
- Experience with AI tools to speed up development such as Copilot
- Knowledge of Version Control such as GitHub / Bitbucket.
- Familiarity with Unit testing such as Jest / Cypress / Selenium.
- Familiarity with component testing tools such as Storybook / Figma Code Connect
- Familiarity with design tools such as Figma / Sketch / Adobe XD
- High attention to detail.
- Adept at working with cross functional groups across multiple geographies.
- Ability to deliver results with minimal supervision.
- Outstanding analytical, problem-solving, and communication skills.
- Passion for technology and knowledge.
- Good communications and written skills in English.
RightShip is an Equal Opportunity Employer and values diversity, enables access and promotes inclusion in our workplace. You must have the right to live and work in this location to apply for this job.
Ready to apply?
Apply to RightShip
The Company
RightShip is the world’s biggest third party maritime due diligence organization, providing expertise in global safety, sustainability and social responsibility best practices.
We bring together years of industry expertise with the output from analytics and large data sets to provide our safety and environmental scoring systems, recommendations and consultancy services.
Using leading data and technology, we aim to set new benchmarks in environmental protection. We support global initiatives and action influencing practical and impactful change, enabling “win-win” for business and the environment.
To find out more visit RightShip.com.
What we offer
We offer a place where you know you are contributing to an organization who are constantly working to ensure ships are safe as possible so that crew and cargo are protected. We are passionate about maritime efficiency, safety and sustainability practices.
We offer generous rewards. Our base salary is competitive, we support employee wellbeing and provide our employees with a Healthy Living Allowance and our annual incentive scheme is awesome. We have some great talent who are happy to share their experience and skills to help you on your way and we are committed to professional development to make sure your career keeps growing while you’re working with us.
What makes RightShip a great place to work at:
RightShip is an equal opportunity employer, and we champion diversity. Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization.
Don’t meet every single requirement of this role? Still apply! Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement. At RightShip we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. We want to add team members who not only value RightShip standards and workplace culture, but also bring an aspect of diversity that positively contributes to our work environment. If you are excited about this role, or about our company in general, we would love to hear from you!
Reporting to the Head of Operations - APAC, the Vetting Officer is responsible for providing a full range of support to the vetting team and for dealing with routine enquiries from RightShip customers, including ship managers and charterers.
Major Responsibilities
VETTING SUPPORT
- Review and categorise Port State Control (PSC), Incident and Terminal.
- Feedback Report data, including the quality of root cause analysis, corrective and preventive action plans submitted, and if required engage with ship managers on the requirements for satisfactory close-out.
- Maintain the vetting database by receiving and inputting data into the Platform in an accurate and timely manner.
- Act as the first point of contact for the Vetting team including daily monitoring and responding to e-mails and phone calls and escalate critical issues as appropriate.
- Manage routine vetting enquiries from external parties.
- Ensure a high level of accuracy and data validation in respect of records maintained and tasks undertaken within the Platform.
- Prioritise own workload, ensuring deadlines are achieved and a high quality of service to customers is maintained.
- Provide support to respond to queries about RightShip activities (i.e. vetting, inspections, Safety Score rating, GHG rating, etc).
- Ensure that all correspondence with external parties and provided documentation is properly maintained and archived as per company procedures.
Qualifications, Skills & Experience
- Mandatory - Master or Chief Engineer certificate of competency and have sailed on international trading vessels in a senior capacity for a minimum of 5 years.
- Must be able to demonstrate a strong background in safety – tanker background preferable.
- Incident investigation / Root Cause Analysis training highly desirable.
- Experience in the role of Safety Officer desirable.
- Practical knowledge of ship construction, ship structures, ship machinery, ship repairing, ship operations, chartering and safety management systems.
- A good understanding of ship surveys and certification including Class, PSC/USCG, Flag State Surveys.
- A good understanding of international legislation relevant to shipping (relevant IMO and ILO regulations), ISM Code and STCW.
- A thorough understanding of vessel operations including current industry standards and recommended best practices (such as put out by OCIMF, ICS) for dry bulk, oil, chemical and gas vessels.
- Excellent computer skills including a working knowledge of Microsoft Office.
RightShip is an Equal Opportunity Employer and values diversity, enables access and promotes inclusion in our workplace. You must have the right to live and work in this location to apply for this job.
Ready to apply?
Apply to RightShip
The Company
RightShip is the world’s biggest third party maritime due diligence organization, providing expertise in global safety, sustainability and social responsibility best practices.
We bring together years of industry expertise with the output from analytics and large data sets to provide our safety and environmental scoring systems, recommendations and consultancy services.
Using leading data and technology, we aim to set new benchmarks in environmental protection. We support global initiatives and action influencing practical and impactful change, enabling “win-win” for business and the environment.
To find out more visit RightShip.com.
What we offer
We offer a place where you know you are contributing to an organization who are constantly working to ensure ships are safe as possible so that crew and cargo are protected. We are passionate about maritime efficiency, safety and sustainability practices.
We offer generous rewards. Our base salary is competitive, we support employee wellbeing and provide our employees with a Healthy Living Allowance and our annual incentive scheme is awesome. We have some great talent who are happy to share their experience and skills to help you on your way and we are committed to professional development to make sure your career keeps growing while you’re working with us.
What makes RightShip a great place to work at:
RightShip is an equal opportunity employer, and we champion diversity. Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization.
Don’t meet every single requirement of this role? Still apply! Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement. At RightShip we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. We want to add team members who not only value RightShip standards and workplace culture, but also bring an aspect of diversity that positively contributes to our work environment. If you are excited about this role, or about our company in general, we would love to hear from you!
The Data Analyst will help the organisation continue to build world class data driven products to solve some of the most challenging problems in the maritime industry by maintaining and improving quality across critical data sets.
This role will be responsible for providing analytical insights into our data to support RightShip’s strategy and mission. The Data Analyst is a proven self-starter who is able to communicate complex data analysis in a clear, precise, and actionable manner and deliver quality and best-practice reporting solutions for internal and external stakeholders.
Major Responsibilities
- Perform data exploration and analysis using SQL, Databricks, and Genie to uncover trends, patterns, and anomalies.
- Design and develop Power BI dashboards and reports, including semantic models, DAX measures, and visual storytelling.
- Build and maintain Databricks AI/BI dashboards and Databricks Genie Spaces to enable conversational, selfservice analytics.
- Translate business needs into analytical requirements, partnering with stakeholders to shape metrics, models, and insights.
- Define and maintain logical data models and metric definitions, ensuring consistency, clarity, and alignment with governance.
- Generate actionable insights through data storytelling, narrative summaries, and AIassisted explanations.
- Conduct data quality checks and ensure governed usage across sources, models, dashboards, and Genie outputs.
- Support experimentation and light data science work, including statistical analysis, hypothesis testing, and MLready dataset preparation.
- Enable and train business users to leverage Power BI, Databricks, and Genie for selfservice analytics.
- Continuously improve analytics processes, evaluating new GenAI and BI capabilities to automate, accelerate, and enhance insights.
- Partner with key stakeholders across the business to understand data and reporting needs and to define requirements
- Collaborate with different teams within the business, to provide timely and successful issue resolution
Qualifications, Skills & Attributes
- Demonstrable experience with Power BI, including advanced data modelling, semantic layer design, and enterprisegrade report development.
- Strong handson DAX capabilities, able to write complex calculations that support KPI logic, advanced time intelligence, and governed metric definitions.
- Excellent SQL skills (TSQL or similar) with proven experience transforming, profiling, and extracting insights from large and complex datasets.
- Solid data modelling expertise using dimensional and industrystandard approaches (Kimball, Inmon), and the ability to design models optimised for analytics and AIassisted querying.
- Deep knowledge of data visualisation best practices, with the ability to craft insightdriven dashboards and compelling data stories across Power BI and AIenhanced tools.
- Experience working within a modern SDLC, including source control, environment management, and CI/CD practices for BI or analytics artefacts.
- Strong analytical and problemsolving mindset, comfortable managing multiple competing priorities while maintaining clarity, accuracy, and rigor.
- Exceptional attention to detail, ensuring highquality analytical outputs, validated metrics, and accurate insights for decisionmaking.
- Highquality communication skills, able to translate complex data concepts into simple, actionable insights for business stakeholders across functions.
- Ability to work efficiently in a fastpaced, distributed team, adapting quickly to new information, tools, and evolving priorities (including Databricks and Genie).
- Bonus: Working knowledge of Databricks, AI/BI Genie, or conversational analytics tools is highly advantageous for enabling selfservice insights and GenAIpowered analysis.
RightShip is an Equal Opportunity Employer and values diversity, enables access and promotes inclusion in our workplace. You must have the right to live and work in this location to apply for this job.
Ready to apply?
Apply to RightShip
The Company
RightShip is the world’s biggest third party maritime due diligence organization, providing expertise in global safety, sustainability and social responsibility best practices.
We bring together years of industry expertise with the output from analytics and large data sets to provide our safety and environmental scoring systems, recommendations and consultancy services.
Using leading data and technology, we aim to set new benchmarks in environmental protection. We support global initiatives and action influencing practical and impactful change, enabling “win-win” for business and the environment.
To find out more visit RightShip.com.
What we offer
We offer a place where you know you are contributing to an organization who are constantly working to ensure ships are safe as possible so that crew and cargo are protected. We are passionate about maritime efficiency, safety and sustainability practices.
We offer generous rewards. Our base salary is competitive, we support employee wellbeing and provide our employees with a Healthy Living Allowance and our annual incentive scheme is awesome. We have some great talent who are happy to share their experience and skills to help you on your way and we are committed to professional development to make sure your career keeps growing while you’re working with us.
What makes RightShip a great place to work at:
RightShip is an equal opportunity employer, and we champion diversity. Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization.
Don’t meet every single requirement of this role? Still apply! Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement. At RightShip we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. We want to add team members who not only value RightShip standards and workplace culture, but also bring an aspect of diversity that positively contributes to our work environment. If you are excited about this role, or about our company in general, we would love to hear from you!
RightShip is seeking an exceptional Software Architect to join our team. This role will help us continue building world-class, data-driven products to solve some of the most challenging problems in the maritime industry by maintaining and improving quality across critical data sets.
This role requires an individual who is responsible for designing, developing, and overseeing high-level software architecture decisions to ensure scalability, performance, security, and maintainability of systems. They serve as a bridge between business requirements and technical implementation, guiding teams through design and development best practices.
Major Responsibilities
- Architectural Design: Define and document software architecture aligned with business goals, scalability needs, and technical standards.
- Technology Strategy: Evaluate and recommend appropriate technologies, frameworks, and tools for long-term system success.
- Collaboration: Work closely with stakeholders, product managers, and engineering teams to translate business needs into robust technical solutions.
- Code and System Reviews: Oversee code quality and architecture compliance through peer reviews, technical audits, and mentoring.
- Performance Optimization: Identify bottlenecks, troubleshoot technical issues, and optimize system performance.
- Security & Compliance: Integrate security standards and ensure compliance with relevant regulations and best practices.
- Documentation: Maintain detailed architecture documentation, design patterns, and guidelines.
- Mentorship: Support and mentor software engineers, fostering technical growth and knowledge sharing within teams.
Qualifications, Skills & Experience
- Education: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
- Experience: 8+ years of software development experience, with at least 5 years in an architectural or senior technical leadership role.
- Technical Expertise:
- Proficiency in multiple programming languages (e.g., .NET, Python, TypeScript).
- Experience with frameworks such as Angular / Aurelia / React
- Experience using AI-assisted coding tools (e.g., GitHub Copilot) beyond basic code completion
- Understanding of prompt engineering, fine-tuning, and RAG (Retrieval-Augmented Generation) pipelines
- Experience working with AI models and frameworks such as OpenAI GPT, Anthropic Claude, Meta Llama, Mistral, or Gemini.
- Deep understanding of software design patterns
- Familiarity with Domain-Driven Design (DDD) and Clean Architecture principles
- Proficiency in event sourcing and CQRS for scalable, decoupled systems
- Hands-on experience with event-based architectures and messaging platforms such as:
- Azure Service Bus, Event Hub, Event Grid
- Kafka, RabbitMQ, or AWS SNS/SQS
- Understanding of event choreography vs orchestration patterns
- Strong experience in Azure cloud architecture - especially AKS, Functions, App Services, Storage, and Application Insights
- Knowledge of OAuth2, OpenID Connect, JWT, and Azure AD B2C
- Understanding of data privacy and secure coding standards (ex. OWASP Top 10)
- Experience with threat modelling and zero-trust architecture principles
- Exposure to container orchestration (Docker, Kubernetes)
- Familiarity with serverless and microservices patterns
- Knowledge of Version Control such as GitHub / Bitbucket
- Deep understanding of system design principles, APIs, cloud architecture (preferably Azure), and microservices (containerization experience is a plus).
- Knowledge of database design (SQL and NoSQL), message queues, and distributed systems.
- Soft Skills:
- Excellent communications and written skills in English,
- Outstanding analytical, problem-solving, and communication skills
- Leadership abilities
- High attention to detail
- Adept at working with cross-functional groups across multiple geographies
- Able to deliver high-quality results with minimal supervision
RightShip is an Equal Opportunity Employer and values diversity, enables access and promotes inclusion in our workplace. You must have the right to live and work in this location to apply for this job.
Ready to apply?
Apply to RightShip
The Company
RightShip is the world’s biggest third party maritime due diligence organization, providing expertise in global safety, sustainability and social responsibility best practices.
We bring together years of industry expertise with the output from analytics and large data sets to provide our safety and environmental scoring systems, recommendations and consultancy services.
Using leading data and technology, we aim to set new benchmarks in environmental protection. We support global initiatives and action influencing practical and impactful change, enabling “win-win” for business and the environment.
To find out more visit RightShip.com.
What we offer
We offer a place where you know you are contributing to an organization who are constantly working to ensure ships are safe as possible so that crew and cargo are protected. We are passionate about maritime efficiency, safety and sustainability practices.
We offer generous rewards. Our base salary is competitive, we support employee wellbeing and provide our employees with a Healthy Living Allowance and our annual incentive scheme is awesome. We have some great talent who are happy to share their experience and skills to help you on your way and we are committed to professional development to make sure your career keeps growing while you’re working with us.
What makes RightShip a great place to work at:
RightShip is an equal opportunity employer, and we champion diversity. Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization.
Don’t meet every single requirement of this role? Still apply! Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement. At RightShip we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. We want to add team members who not only value RightShip standards and workplace culture, but also bring an aspect of diversity that positively contributes to our work environment. If you are excited about this role, or about our company in general, we would love to hear from you!
Position Description
Data Governance Advisor
Permanent Full-Time
Location: Hanoi
The Data Governance Team is directly responsible for improving the data maturity of the organisation through the delivery of Data Governance and Data Quality services at an enterprise level. The value that data can create for RightShip and our customers can only be achieved through a strong data foundation and mature organisational capabilities in managing, processing and utilising this data.
Reporting to the Data Governance Lead, the Data Governance Advisor will play a significant role in supporting RightShip in leveraging data as an asset to ensure data can be used to inform key decisions and deliver valuable outcomes to customers and the wider ecosystem in general.
You will drive the adoption and success of data governance across the organization by advocating for its importance, implementing frameworks, policies, and procedures, and engaging with stakeholders to monitor and track key governance KPIs.
Major Responsibilities
DATA GOVERNANCE
- Provide subject matter expertise in data management and governance
- Own the implementation of data governance tool and support the creation and maintenance of a centralized data catalog to improve data discovery, accessibility, and understanding across the organization.
- Develop and implement data governance policies, procedures, and standards that align with the organization’s goals and regulatory requirements.
- Work closely with business units and data stewards to establish data quality metrics and continually assess data for accuracy, consistency, and completeness.
- Collaborate with stakeholders to identify and resolve data quality problems
- Act as a liaison between business units and tech/date teams to ensure alignment of data governance efforts with organizational goals and operational needs.
- Collaborate with data stewards to ensure they are effectively managing the data within their domains. This includes helping them understand their roles and providing the necessary tools and processes to succeed.
- Drive the adoption of emerging technologies, tools, and practices that can enhance data governance, data quality, and overall data maturity within the organization.
- Work closely with legal, compliance, and privacy teams to ensure that data governance practices align with ethical data use and privacy laws, protecting customer data and building trust.
- Risk Management and Compliance: Identify potential risks related to data governance, ensuring proactive mitigation strategies are implemented and that data governance aligns with industry standards and regulatory requirements.
- Data Lineage Tracking: Ensure end-to-end tracking of data lineage to guarantee traceability of data assets, from origin to consumption, providing transparency and trust in data processes.
LEADERSHIP
- Build trust and positive culture within RightShip
- Promote the importance of data governance throughout the organization, ensuring that data management principles are understood and followed.
- Conduct workshops and training sessions to educate employees on data governance policies, roles, and their responsibilities regarding data.
- Ensure a safe and inclusive workplace, which engages its employees
- Drive a customer orientation and service minded approach
- Ensure a safe and inclusive workplace, which engages its employees
- Lead and direct staff to ensure achievement of quality and governance targets
QUALITY AND STANDARDS
- Ensure office compliance with ISO 9001 and 27001 standards and policies
- Support the implementation of global processes and instructions
- Ensure that all procedures and instructions are followed to mitigate any potential risk to RightShip arising from political (e.g. sanctions) or regulatory/ legal compliance requirements on an ongoing basis
Qualifications, Skills & Experience
- Demonstrated experience in the data management and data governance domains (3+ years)
- Solid understanding of data governance practices and principles, business and technology issues related to management of enterprise information assets and approaches related to data protection
- Proficient in data extraction, manipulation and presentation (SQL and MS Office Suite)
- You understand, advocate and can clearly articulate for the importance of data governance for a business
- Excellent written and oral communication skills, with the ability to explain complex concepts in a clear and concise manner.
- Proven ability to engage with and influence a diverse group of stakeholders.
RightShip is an Equal Opportunity Employer and values diversity, enables access and promotes inclusion in our workplace. You must have the right to live and work in this location to apply for this job.
Ready to apply?
Apply to RightShip