About You and The Role  

Do you thrive in high-pressure environments where every minute counts and your decisions directly impact life-saving deliveries? The Service Engineering team sits at the critical nexus between operations and engineering, serving as the first line of technical support for our global fleet of aircraft, droids, and docks. When assets go down, customers can't receive essential supplies—there's no room for delay.

Our Service Engineers are the elite troubleshooters who ensure grounded assets return to service with maximum velocity and quality. You'll work in 24/7 shift operations, serving as the primary technical lead who coordinates cross-team resources, diagnoses complex technical issues, and maintains the operational tempo that keeps Zipline flying around the world.

This role operates under strict regulatory requirements (FAA Part 135) and demanding performance targets to minimize time to service restoration and maximizing first-time fix rates. You'll serve both Flight Test and Commercial Operations, making your work essential to every delivery we make.

What You'll Do  

As a Service Engineer, you'll lead technical response as the primary technical lead for grounded assets, coordinating cross-team resources and driving resolution with urgency and precision. Your systematic troubleshooting approach will use approved procedures and diagnostic tools to identify root causes and implement solutions for aircraft, droid, and dock systems. Working in 24/7 shift operations forms a core part of your responsibilities, including comprehensive handovers, on-call duties, and emergency response protocols to maintain continuous coverage.

You'll coordinate cross-team escalation to engineering support and maintenance teams, creating work orders and ensuring smooth handoffs when physical maintenance is required. Log analysis and diagnostics will become second nature as you identify patterns, troubleshoot complex technical issues, and generate reports that drive continuous improvement. Maintaining regulatory compliance with FAA Part 135 operations, CAMP requirements, and repairman certification standards ensures all documentation meets aviation industry standards.

Driving continuous improvement will be central to your role as you contribute to troubleshooting guides, identify automation opportunities, and provide feedback to design engineering on system improvements. You'll operate advanced tools including the Zipline ERP (Zerp) platform, Fleet Apps, incident.io, and Jira to track assets, manage incidents, and coordinate with global teams. Asset triage and prioritization will maximize operational impact, ensuring critical assets return to service first while managing multiple incidents simultaneously.

Documentation and tracking of all troubleshooting activities, resolutions, and lessons learned builds institutional knowledge and supports regulatory requirements.

What You'll Bring 

• Your technical background in mechanical, electrical, software, mechatronics, aerospace or systems engineering should demonstrate ability to quickly learn complex technical systems and troubleshoot under pressure. 
• Strong analytical and problem-solving skills with experience in systematic troubleshooting, root cause analysis, and technical documentation are essential.
• Operations or maintenance experience with complex systems in high-stakes environments where downtime has significant impact, will prepare you for this role. 
• Excellent communication and coordination skills with proven ability to lead technical response, coordinate cross-functional teams, and communicate effectively under pressure are crucial. 
• Data analysis capabilities with experience in log analysis, performance metrics, and basic scripting or SQL for troubleshooting and reporting will enhance your effectiveness. 
• A continuous improvement mindset with demonstrated ability to identify process improvements, contribute to documentation, and drive operational excellence aligns with our culture.
• Adaptability and resilience to thrive in a rapidly changing environment where procedures, tools, and priorities evolve frequently is essential. 
• Customer impact focus with understanding that your work directly affects life-saving deliveries and operational reliability drives everything we do.

Preferred Qualifications

• Technical writing skills with experience creating troubleshooting guides, procedures, and technical documentation support our documentation-driven culture.
• Multi-site operations experience supporting distributed teams and assets across multiple time zones matches our global operations.
• Automation and tooling experience with process improvement, script development, or system integration contributes to our continuous improvement efforts.

What Else You Need to Know   

The starting cash range for this role is $68,000 - $145,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

This role requires working 24/7 shift operations including nights, weekends, and holidays as part of our continuous coverage model. You'll participate in on-call rotations and must be available for rapid response when critical assets are grounded.

The position operates under strict performance metrics and regulatory requirements. You'll work in a fast-paced, high-stakes environment where your decisions directly impact customer deliveries and operational safety.

Ability to sit (or stand at a standing desk) for long periods of time to review tickets, conduct analysis and coordinate solutions with engineers when needed. 

Travel may be required occasionally for training, certification, or site support activities (10%).

About You and The Role  

Zipline is looking for a Senior Flight Test Engineer to lead comprehensive flight test campaigns and integrate automated testing infrastructure into our flight test program. Your work will help enable Zipline to continuously test, learn, and deploy improvements to our global delivery service.

In this role, you will develop a deep understanding of Zipline’s end-to-end logistics system and work closely with cross-functional partners to generate rapid insights into changes across hardware, software, and operations. Your work will serve as the final line of defense before software and hardware are deployed globally to perform critical real-world deliveries.

You’ll own system-level flight test campaigns from planning through execution and analysis. This role is ideal for someone who enjoys translating complex engineering questions into effective test programs and using data and automation to accelerate learning.

Do you enjoy designing system-level test campaigns and owning the outcome end-to-end? Are you collaborative and motivated to integrate the needs of multiple engineering teams into a unified test strategy? Are you passionate about bringing automation, tooling, and data analytics into flight testing to increase speed and insight? If so, we’d love to hear from you.

What You'll Do  

• Develop and execute flight test campaigns to validate aircraft performance, delivery operations, docking systems, and fleet orchestration.
  
  
• Ensure flight testing is used for the highest-value learning opportunities, and recommend alternative test approaches when more efficient methods exist.
  
  
• Collaborate with electrical, mechanical, and software teams to define system-level flight test objectives and success criteria.
  
  
• Assess hardware and software readiness for testing and make sound judgments on risk posture and flight readiness.
  
  
• Identify and remove technical and programmatic roadblocks that slow down flight testing.
  
  
• Own or coordinate key aspects of flight operations, including preflight preparation, flight execution, and incident reporting.
  
  
• Analyze flight test data to identify anomalies, trends, and opportunities for rapid iteration.
  
  
• Track test progress and introduce new tools, processes, and workflows that enable safe and efficient testing.
  
  
• Develop and integrate software tooling and automated test infrastructure to improve test precision, insight, capacity, and velocity.
  
  
  

What You'll Bring 

• 3+ years designing, developing or validating autonomous, robotic, systems (UAS experience preferred).
  
  
• Experience maintaining and enforcing safety in a fast-paced and rapidly evolving environment.
  
  
• Strong experience analyzing and interpreting test data.
  
  
• Experience bringing up and debugging hardware and software systems for automated platforms.
  
  
• A systems-level mindset, with the ability to balance risks and priorities across structures, aerodynamics, embedded systems, and software teams.
  
  
• Strong judgment on when to move quickly with pragmatic solutions and when to invest in long-term infrastructure or tooling.
  
  
• Willingness to travel domestically and internationally for flight testing (approximately 2–6 weeks per year).
  
  
• Comfort working outdoors and supporting flight test activities in varying weather conditions.
  
  

What Else You Need to Know  

The starting cash range for this role is $130,000 - $200,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

ABOUT THE ROLE

Zipline is looking for software engineers to build the tools and infrastructure that power our systems validation and flight test organizations. This team develops precise, efficient, and scalable software solutions used to validate aircraft and ground systems at every level.

Our work spans everything from integrating real avionics, sensors, actuators, and radios with high-fidelity simulated environments in bench-top Hardware-in-the-Loop (HIL) setups, to building applications that plan, orchestrate, and evaluate thousands of automated nominal and off-nominal real-world flight tests every day. This role directly impacts the speed, confidence, and quality of hardware and software development at Zipline.

In this role, you will develop a deep understanding of Zipline’s end-to-end logistics system and work closely with cross-functional partners who rely on your tools to deliver reliable, flight-ready software. Most importantly, the systems you build will serve as the final line of defense before software and hardware is deployed globally to perform critical, real-world deliveries.

WHAT YOU’LL DO

• Design, develop, and maintain HIL test infrastructure that integrates real aircraft hardware with simulated systems and environments.
• Develop software tools, frameworks, and services to enable large-scale automated and semi-automated system validation.
• Support a high-throughput flight test organization running thousands of daily tests, from targeted regression tests to rare off-nominal scenarios.
• Write and maintain test software, drivers, and interfaces for embedded and Linux-based systems.
• Support test framework architecture designs and improvements.
• Debug complex validation failures spanning simulation, hardware, firmware, and application software
• Collaborate with flight test engineers, systems engineers,  avionics, autonomy and embedded software teams to define system-level validation strategies.
• Improve test reliability, debuggability, and signal-to-noise as systems and test volume scale.

WHAT YOU’LL BRING

• 4+ years of experience in software engineering for complex, hardware-backed, safety-critical systems.
• Extensive experience in Python, specifically using test systems (e.g. pytest)
• Experience testing Rust and/or C embedded systems.
• Extensive experience working with CI/CD.
• Experience developing and executing test plans for complex, safety critical, embedded and cloud software.
• Strong problem-solving and ability to quickly learn a new system for testing purposes

What Else You Need to Know   

The starting cash range for this role is $150,000 - 180,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

About You and The Role  

As a Construction Foreman in the Phoenix region, you will be responsible for rolling out our systems in the metro and paving the way imagining how the UAV world meets the built environment - not just for Zipline but for our customers and the industry as a whole. You will manage the entire build process from initial site design handover & constructibility, assist the PM team with scoping & buyout, construction, commissioning, and closeout. You will work closely with the rest of the construction team and contractor base to build strong relationships with key stakeholders and build scalable, repeatable construction processes to expand our network.

You will also be working with the Engineering and Operations teams to tackle all the technical challenges we face head-on to get our customer’s sites operational as quickly as possible. You will have to be technically savvy, and be able to develop relationships with customers, suppliers and contractors. 

What You'll Do  

• Oversee all on-site construction activities for multiple drone launch tower projects.
• Coordinate with project managers, engineers, subcontractors, vendors, and local authorities to ensure smooth project execution.
• Assist in design of site to constructability and cost control, permitting, inspections, and final commissioning of drone tower facilities.
• Schedule and supervise daily tasks for construction crews.
• Monitor progress and adjust schedules as needed to meet project deadlines.
• Ensure compliance with safety standards, building codes, and zoning regulations.
• Maintain quality control throughout all phases of construction. This is both for the typical construction site prep whether performed by Zipline or our partners, as well as, and foremost our Zipline hardware.
• Conduct regular site inspections and ensure all documentation is up to date.
• Manage procurement and delivery of construction materials and equipment via coordination with our warehouse team.
• Report regularly to senior construction leadership with project updates, timelines, and issue resolution.
• Travel frequently 75%+ to be onsite for our projects in in the Sunbelt region with a near term focus on Texas (Dallas, Houston) and Arizona (Phoenix), travel to our head offices in California and other domestic states, and possible international travel to support expansion projects.

What You'll Bring 

• 5+ years of experience as a Construction Superintendent or similar role in commercial or industrial construction.
• Experience with vertical infrastructure (e.g., towers, silos, telecommunications structures) strongly preferred.
• Proven ability to manage multiple job sites simultaneously.
• Proficient with Bluebeam and able to create mark-ups to share digitally with remote workers, or equivalent programs.
• Proficiency in construction management software and tools.
• Strong understanding of construction methods, scheduling, and project management.
• OSHA 30 certification or willingness to obtain.
• Ability to read and interpret blueprints, structural drawings, and technical documents.
• Excellent communication and leadership skills.
• Valid driver’s license and ability to travel 75%+ for extended periods within the Sunbelt region. 
• Must be eligible to work in the US.

Preferred Qualifications

• Prior experience with aviation, aerospace, or drone-related construction projects.
• Bilingual (English/Spanish) preferred.

What Else You Need to Know   

About You and The Role  

As a Construction Foreman, you’ll own the transition of new and upgraded sites from construction handoff to operational readiness. You’ll lead a team of technicians to verify construction quality, install and integrate systems, deploy new technologies, and ensure infrastructure reliability

You be a key stakeholder in our site build process from initial site QC & constructibility, assisting the construction management team with construction oversight, commissioning, and closeout. You will work closely with the rest of the construction team and contractor base to build strong relationships with key stakeholders and build scalable, repeatable construction processes to expand our network.

Your leadership will drive site performance, uptime, and technical excellence, enabling seamless operations at scale. To ensure success in this role, you’ll ensure execution of processes, standards, and performance metrics that guide every stage of site activation and/or maintenance. You’ll proactively resolve issues before they impact operations, foster strong collaboration across construction, engineering, and operations teams. You will seek to improve workflows based on field feedback and data insights. By combining hands-on technical oversight with strategic planning and team development, you’ll deliver sites that launch on time, perform reliably, and scale within our growing network.

You will also be working with the Engineering and Operations teams to tackle all the technical challenges we face head-on to get our customer’s sites operational as quickly as possible. You will have to be technically savvy, and be able to develop relationships with customers, suppliers and contractors. 

What You'll Do  

• Project & Construction Oversight
  • Coordinate with project managers, engineers, subcontractors, vendors, local authorities, and cross-functional teams to ensure smooth project execution.
  • Monitor progress of new site builds, adjusting schedules and resources to meet project deadlines.
  • Manage construction handoffs, ensuring quality, compliance, and operational readiness.
  • Resolve deficiencies and validate all systems prior to launch.
• Field Operations & Infrastructure Execution
  • Lead installation and configuration of power, data, security, and other critical infrastructure systems.
  • Ensure functional integration of infrastructure with operational requirements.
  • Schedule and supervise daily activities of Ground System Service Technicians.
  • Oversee delivery and inventory management of Zipline-provided materials and equipment.
• Quality, Safety & Compliance
  • Ensure compliance with safety standards, building codes, and zoning regulations.
  • Maintain quality control across all phases of construction, including site preparation and Zipline hardware installation.
  • Conduct regular site inspections and ensure documentation is complete and up to date.
• Maintenance & Reliability
  • Develop and execute preventive maintenance plans.
  • Supervise inspections and repairs to ensure system reliability and uptime.
  • Maintain accurate documentation of maintenance activities and system performance.
• Innovation & Continuous Improvement
  • Roll out new technologies and infrastructure upgrades in partnership with Engineering and R&D.
  • Evaluate pilot solutions and assess scalability for broader deployment.
• Leadership & Reporting
  • Manage, mentor, and develop a team of infrastructure technicians, reinforcing safety, quality, and operational standards.
  • Provide regular updates to senior construction leadership on project status, timelines, risks, and issue resolution.
  • Coordinate transitions from construction to operations with thorough documentation and stakeholder alignment.

What You'll Bring 

• 5+ years of experience as a Construction Superintendent or similar role in commercial or industrial construction.
• Experience with vertical infrastructure (e.g., towers, silos, telecommunications structures) strongly preferred.
• Proven ability to manage multiple job sites simultaneously.
• Proficient with Bluebeam and able to create mark-ups to share digitally with remote workers.
• Proficiency in construction management software and tools.
• Strong understanding of construction methods, scheduling, and project management.
• OSHA 30 certification or willingness to obtain.
• Ability to read and interpret blueprints, structural drawings, and technical documents.
• Excellent communication and leadership skills.
• Valid driver’s license and ability to travel daily within the Austin area.
• Must be eligible to work in the US.
• 5+ years in site commissioning, infrastructure installation, or systems integration, including 2+ years in a leadership role 
• Strong technical knowledge across electrical, mechanical, telecom, or IT systems with the ability to confirm quality, diagnose issues and fix complex problems. 
• Proven experience managing technician teams and complex projects 
• Deep understanding of quality standards, safety regulations, and compliance 
• Excellent communication, problem-solving, and stakeholder collaboration skills 
• Ability to travel to project sites as needed. 
• Ability to lift and move loads of 55 lbs.

Preferred Qualifications

• Prior experience with aviation, aerospace, or drone-related construction projects. Experience in renewable energy or EVSE / electric vehicle charging stations is also applicable. 
• Bilingual (English/Spanish) preferred.
• PMP, LEED, or equivalent certifications; experience with emerging infrastructure technologies and sustainable systems.

What Else You Need to Know   

 ABOUT YOU AND THE ROLE 

We are seeking two Hardware Test Engineering Manager roles to lead the strategy, development, and execution of hardware validation and test activities across the product lifecycle. These roles require hands-on technical expertise and people leadership, ensuring high-quality, reliable hardware products delivered on schedule. The two roles within Powertrain team are:

• Energy and Power: batteries, cells, charging, power distribution, energy safety
• Electric Drivetrain: electric propulsion, motors, propellers, electromechanical systems. 

You will be responsible for leading a team of multidisciplinary engineers, developing world-class test methods, equipment, and execution of hardware testing. This role is for the full lifecycle of hardware development, from performance testing to find the limits of the hardware, system-level performance tests, durability and environmental survivability, and the development of automated hardware testing for production line applications.

You will act as a player-coach who has an area of expertise in either batteries or electric propulsion, and is comfortable providing strategic vision as well as being in the weeds of the team's designs, builds, analysis and reviews. You will help Zipline evolve its hardware testing philosophy and capacity, and grow the team in the process. The success of this team is vital to the success of Zipline overall.

This effort will enable Zipline’s impact to expand from 100’s of thousand deliveries/year to 100’s of millions in a wide variety of environmental conditions around the world.

WHAT YOU'LL DO

• Lead a team of test engineers and specialists responsible for powertrain testing.
• This group is responsible for:
• Demonstrating the ultimate capability of powertrain hardware, including batteries, cells, power distribution units, electric propulsion units, and electromechanical actuators. 
• Contributing to the overall intuition of the engineering team through close involvement in design reviews, prototyping, and testing of components and assemblies.
• Designing, building, operating, purchasing and maintaining test equipment.
• Developing strategies and test campaigns to efficiently evaluate function, reliability and safety of critical components and assemblies.
• Developing calculations for damage and fatigue to replicate flight conditions in ground-based test methods. 
• Root causing failures alongside design engineers and working to create elegant solutions.
• Recreate system-level effects including off-nominal scenarios and safety tests.
• Raise the bar for the existing team by creating a vision for the future of the team based on company goals, and implementing strategies to achieve outcomes.
• Develop laboratory grade test setups for either of:
• Battery Testing including safety testing and thermal runaway testing
• Cell Testing for cell cycle life and performance optimization
• Motor Testing including dynamometer development and motor characterization
• Propeller Testing including aerodynamic characterization
• Scope out areas where growth is needed and make key hires that revolutionize the quality and pace of work 

 To Achieve This You Will

• Leverage your technical leadership experience in relevant fields to establish a team culture that biases towards action and tests ideas to achieve radically simple and reliable designs.
• Motivate your team with a clear vision and create ambitious plans for your team’s work while holding a high bar for technical quality
• Build your team by hiring world class engineers

What You'll Bring

• Past success leading engineering teams to rapidly develop first of its kind hardware and deploy into the field with the level of rigor that a high volume or safety critical application requires.
• Deep technical depth in test hardware design and interfacing with software and automation, structures, mechanisms, and how to rapidly and effectively test for performance, capability, and reliability
• Enthusiasm for building a team - finding and convincing top talent to join you in your work.
• Past success managing and developing an excellent team of engineers.
• Past success bringing products through the full product development life cycle

Required Qualifications

• Bachelor’s or Master's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field
• 10+ years of experience in hardware test, validation, or reliability engineering
• 3+ years of people management or technical leadership experience
• Strong understanding of hardware design, electronics, and system-level testing. 
• Strong understanding of fatigue analysis, damage models, material properties. 
• Strong understanding of test acceleration methods and principles
• Expertise in either:
• Battery and cell testing, especially for mass sensitive applications
• Motors and Electro-magnetics
• Propeller and Aerodynamics
• Familiarity with scripting, automation tools, and the automation of data analysis (Python preferred)

What Else You Need to Know
The starting cash range for this role is $145,000 – $225,000. Please note that these are starting salary ranges that represent multiple internal levels. The final cash pay will depend on experience, qualifications, skills, location, and projected impact. Total compensation will also include equity, incentives, and benefits such as medical, dental, vision, paid time off, and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply.

Please note that this role is based in South San Francisco; a remote option is not available.

About You and The Role

As Zipline scales its operations across Africa, the ability to run a predictable, efficient, and scalable supply chain is critical to our success. We are looking for a Logistics & Supply Chain Analyst based in Côte d'Ivoire who will own core logistics and inventory operations while also building the systems and processes needed to support long-term scale.

This role is designed to elevate performance, bringing stronger ownership, better visibility, tighter cost control, and more strategic thinking to how Zipline manages shipments, inventory, and warehousing. Beyond day-to-day execution, you’ll be responsible for introducing structure, improving data visibility, driving continuous improvement initiatives, and supporting better decision-making across the supply chain.

The ideal candidate is a hands-on operator with strong analytical instincts, a solutions-oriented mindset, and a desire to work cross-functionally to create impact in fast-moving environments.

What You’ll Do

Shipments Management

• Own end-to-end coordination of inbound shipments (air and ocean) from origin to final delivery.
• Drive strong in-country shipment planning, routing, and consolidation strategies to optimize cost, speed, and reliability.
• Partner closely with freight forwarders and carriers to ensure consistent performance and continuous improvement.
• Analyze shipment performance across cost, routing, and timelines to identify optimization opportunities.

Customs Clearance & Compliance

• Oversee end-to-end customs clearance processes in coordination  with brokers and authorities.
• Manage customs exemption processes, ensuring all eligible imports are properly captured and utilized.
• Maintain strong relationships with customs authorities to enable fast, compliant, and predictable clearance.
• Ensure all import/export licenses, authorizations, and regulatory requirements are maintained and renewed.

Inventory Management

• Own inventory accuracy, visibility, and control across all storage locations.
• Monitor stock levels, consumption trends, and replenishment needs to maintain optimal inventory health.
• Lead cycle counts, audits, and reconciliation processes to ensure high data integrity.
• Partner with planning and operations teams to improve demand visibility and reduce variability.

Warehouse Management

• Support the set up and optimization of the warehouse operations, including layout, storage efficiency, and material flow.
• Ensure warehouses operate with strong controls, organization, and safety standards.
• Track and improve key performance metrics such as inventory accuracy, stock turns, and space utilization.
• Drive process improvements to ensure warehouse operations scale effectively.

Vendor Management & Cost Optimization

• Manage relationships with logistics partners (freight forwarders, brokers, transporters).
• Oversee inland transport planning and execution from port to operational sites.
• Track vendor performance across cost, service, and reliability, and drive accountability.
• Analyze logistics costs (freight, duties, clearance, transport, warehousing) and improve cost efficiency.
• Build strong visibility on landed costs and support data-driven decision-making across the supply chain.

What You’ll Bring

• 5+ years of experience in logistics, supply chain, or operations.
• Strong experience across shipments, customs clearance, inventory, and warehousing.
• Experience managing logistics vendors and partners in complex environments.
• Strong analytical skills, with the ability to translate data into actionable insights.
• Ability to operate effectively in fast-paced, evolving environments.
• Strong communication and stakeholder management skills.
• Fluency in English and French is required.
• High ownership, attention to detail, and a proactive, problem-solving mindset.

What Else You Need to Know

This role is based in Côte d'Ivoire and works closely with regional and global teams.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

About Zipline

Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building the first instant logistics system that serves all humans equally. Leveraging expertise in robotics and autonomy, Zipline serves tens of millions of people around the world.

Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.

About You and The Role 

The Zipline Operations team is looking for a Fulfillment Operations Coordinator to support our fulfillment operations in the greater Dallas - Fort Worth areas and the ideal candidate for this role is a motivated and experienced individual that excels in fast-paced, physical environments, and is excited to roll up their sleeves. In this role, own the day-to-day fulfillment operations of 3-5 Walmart Supercenters, ensuring the site processes run smoothly, efficiently and safely. You will be responsible for ensuring your locations meet performance metrics and identify opportunities to improve our operating processes.

This is an onsite role and candidates must reside in the greater Dallas Fort-Worth area and be willing to travel around the metroplex as needed.

What You'll Do  

• Lead a high-performing team of Fulfillment Operators across multiple sites. Set your team up for success to work safely and productively. You’ll partner with Flight and Customer Operations to effectively support daily tasks and ensure high performance of your team. 
• You will own the day-to-day operations of one of our fulfillment operations, ensuring the site processes run smoothly, efficiently and safely. 
• You’ll own scheduling and manage a labor budget. You will be responsible for ensuring your site meets performance metric goals. 
• Ensure your teams are providing our customers with the best possible experience on each and every order. You will be responsible for maintaining key quality metrics including order accuracy and fulfillment speed. 
• Use data to identify pain-points or areas of inefficiency within our current processes. Design, build and execute process improvement projects to improve our fulfillment operations, quality metrics, and the employee experience.

What You'll Bring 

• You're self-motivated, positive, and a team player
• You have 2+ years’ experience in Operations, Warehouse Logistics, Retail Management, Fulfillment, or related field
• Willingness to operate in a fast-changing environment and make adjustments when 
• You're able to be on your feet and handle warehouse duties including lifting up to 5 pounds (with or without accommodations)
• Must successfully pass a background check, drug test and E-Verification

What Else You Need to Know   

The cash range for this role is $90,000 - $110,000; please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. We are always open to negotiation. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

About Zipline

About Zipline 

Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Through our technology that includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain. 

About the Role:

As the Regional Construction Manager you will own and drive all aspects of project construction to establish Zipline’s ground infrastructure in the region. This includes managing the entire process from contractor evaluation, contracting and bid evaluation, design review in partnership with our engineering teams, through to full scope site construction management and project competition  and oversight in partnership with our Service Operations and Superintendent teams. You’ll work closely with the broader Deployment and Construction team, Real Estate and Government Affairs teams, Finance, Legal, and Engineering to build strong relationships with key stakeholders and secure the necessary approvals to expand our network.

You will lead negotiations, manage external vendors, and ensure project timelines are met, all while maintaining alignment with Zipline’s strategic goals. Zipline’s Community Engagement and Legal teams will support you in fostering local partnerships and navigating jurisdictional processes to fast-track approvals.

WHAT YOU’LL DO

• Manage construction projects, site infrastructure installments, construction contractors, and additional real estate development projects ensuring schedule and cost targets are met or beaten.
• Develop and lead pre-construction strategies to streamline entitlements and permits for our ground infrastructure.
• Build and maintain strong relationships with City Managers, staff, and City Council members and inspectors to facilitate smooth approvals and permit completion from Planning and Zoning commissions and AHJ’s. 
• Collaborate closely with jurisdictions, land use counsel, and our Legal team to create pathways for drone delivery in evolving regulatory landscapes.
• Work with customer real estate teams to seamlessly integrate Zipline systems into both existing and newly designed infrastructure.
• Source and foster relationships with external stakeholders, including local jurisdictions, utilities, and contractors.
• Identify and mitigate risks associated with pre-construction and construction phases.
• Engage with partners’ Real Estate and Government Affairs teams to ensure alignment on expectations and timelines.
• Source and manage general contractors and subcontractors across various trades (construction, assembly, electrical) during bid, pre-construction, construction and site commissioning project phases. 

WHAT YOU’LL BRING

• Bachelor’s degree in Civil, Real Estate Development, Finance, Business Administration, Urban Planning, Architecture, Construction Management, or a related field 
• 6+  years of experience in real estate development or construction.
• Proven ability to manage entitlements and permits for infrastructure projects in collaboration with customers’ Real Estate and Construction teams.
• Strong communication skills with the ability to align internal stakeholders on project requirements and provide leadership with regular updates on challenges, risks, and opportunities.
• 4+ years of experience working with external design teams (Architectural, Structural, Civil, MEPs) on commercial real estate or construction projects.
• Familiarity with working alongside Authorities Having Jurisdiction (AHJs) to navigate permitting and inspection processes.
• Familiarity with construction software such as Bluebeam, Procore, and similar tools.
• Ability to travel frequently 75%+ with a near term focus in West Coast Region, an travel to our head offices in California and other domestic states, and possible international travel to support expansion projects.
• Must be eligible to work in the U.S.

What Else You Need To Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

If you’d like to learn more about Zipline and our teams, feel free to check out our Instagram, one of our Reddit AMA’s, or our website!

About Zipline 

Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Through our technology that includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain. 

About the Role:

As the Regional Construction Manager you will own and drive all aspects of project construction to establish Zipline’s ground infrastructure in the region. This includes managing the entire process from contractor evaluation, contracting and bid evaluation, design review in partnership with our engineering teams, through to full scope site construction management and project competition  and oversight in partnership with our Service Operations and Superintendent teams. You’ll work closely with the broader Deployment and Construction team, Real Estate and Government Affairs teams, Finance, Legal, and Engineering to build strong relationships with key stakeholders and secure the necessary approvals to expand our network.

You will lead negotiations, manage external vendors, and ensure project timelines are met, all while maintaining alignment with Zipline’s strategic goals. Zipline’s Community Engagement and Legal teams will support you in fostering local partnerships and navigating jurisdictional processes to fast-track approvals.

WHAT YOU’LL DO

• Manage construction projects, site infrastructure installments, construction contractors, and additional real estate development projects ensuring schedule and cost targets are met or beaten.
• Develop and lead pre-construction strategies to streamline entitlements and permits for our ground infrastructure.
• Build and maintain strong relationships with City Managers, staff, and City Council members and inspectors to facilitate smooth approvals and permit completion from Planning and Zoning commissions and AHJ’s. 
• Collaborate closely with jurisdictions, land use counsel, and our Legal team to create pathways for drone delivery in evolving regulatory landscapes.
• Work with customer real estate teams to seamlessly integrate Zipline systems into both existing and newly designed infrastructure.
• Source and foster relationships with external stakeholders, including local jurisdictions, utilities, and contractors.
• Identify and mitigate risks associated with pre-construction and construction phases.
• Engage with partners’ Real Estate and Government Affairs teams to ensure alignment on expectations and timelines.
• Source and manage general contractors and subcontractors across various trades (construction, assembly, electrical) during bid, pre-construction, construction and site commissioning project phases. 

WHAT YOU’LL BRING

• Bachelor’s degree in Civil, Real Estate Development, Finance, Business Administration, Urban Planning, Architecture, Construction Management, or a related field 
• 6+  years of experience in real estate development or construction.
• Proven ability to manage entitlements and permits for infrastructure projects in collaboration with customers’ Real Estate and Construction teams.
• Strong communication skills with the ability to align internal stakeholders on project requirements and provide leadership with regular updates on challenges, risks, and opportunities.
• 4+ years of experience working with external design teams (Architectural, Structural, Civil, MEPs) on commercial real estate or construction projects.
• Familiarity with working alongside Authorities Having Jurisdiction (AHJs) to navigate permitting and inspection processes.
• Familiarity with construction software such as Bluebeam, Procore, and similar tools.
• Ability to travel frequently 75%+ with a near term focus in East Coast Region, an travel to our head offices in California and other domestic states, and possible international travel to support expansion projects.
• Must be eligible to work in the U.S.

What Else You Need To Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

If you’d like to learn more about Zipline and our teams, feel free to check out our Instagram, one of our Reddit AMA’s, or our website!

About Zipline 

Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Through our technology that includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain. 

About the Role:

As the Regional Construction Manager you will own and drive all aspects of project construction to establish Zipline’s ground infrastructure in the region. This includes managing the entire process from contractor evaluation, contracting and bid evaluation, design review in partnership with our engineering teams, through to full scope site construction management and project competition  and oversight in partnership with our Service Operations and Superintendent teams. You’ll work closely with the broader Deployment and Construction team, Real Estate and Government Affairs teams, Finance, Legal, and Engineering to build strong relationships with key stakeholders and secure the necessary approvals to expand our network.

You will lead negotiations, manage external vendors, and ensure project timelines are met, all while maintaining alignment with Zipline’s strategic goals. Zipline’s Community Engagement and Legal teams will support you in fostering local partnerships and navigating jurisdictional processes to fast-track approvals.

WHAT YOU’LL DO

• Manage construction projects, site infrastructure installments, construction contractors, and additional real estate development projects ensuring schedule and cost targets are met or beaten.
• Develop and lead pre-construction strategies to streamline entitlements and permits for our ground infrastructure.
• Build and maintain strong relationships with City Managers, staff, and City Council members and inspectors to facilitate smooth approvals and permit completion from Planning and Zoning commissions and AHJ’s. 
• Collaborate closely with jurisdictions, land use counsel, and our Legal team to create pathways for drone delivery in evolving regulatory landscapes.
• Work with customer real estate teams to seamlessly integrate Zipline systems into both existing and newly designed infrastructure.
• Source and foster relationships with external stakeholders, including local jurisdictions, utilities, and contractors.
• Identify and mitigate risks associated with pre-construction and construction phases.
• Engage with partners’ Real Estate and Government Affairs teams to ensure alignment on expectations and timelines.
• Source and manage general contractors and subcontractors across various trades (construction, assembly, electrical) during bid, pre-construction, construction and site commissioning project phases. 

WHAT YOU’LL BRING

• Bachelor’s degree in Civil, Real Estate Development, Finance, Business Administration, Urban Planning, Architecture, Construction Management, or a related field 
• 6+  years of experience in real estate development or construction.
• Proven ability to manage entitlements and permits for infrastructure projects in collaboration with customers’ Real Estate and Construction teams.
• Strong communication skills with the ability to align internal stakeholders on project requirements and provide leadership with regular updates on challenges, risks, and opportunities.
• 4+ years of experience working with external design teams (Architectural, Structural, Civil, MEPs) on commercial real estate or construction projects.
• Familiarity with working alongside Authorities Having Jurisdiction (AHJs) to navigate permitting and inspection processes.
• Familiarity with construction software such as Bluebeam, Procore, and similar tools.
• Ability to travel frequently 75%+ with a near term focus in South-West Region, an travel to our head offices in California and other domestic states, and possible international travel to support expansion projects.
• Must be eligible to work in the U.S.

What Else You Need To Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

If you’d like to learn more about Zipline and our teams, feel free to check out our Instagram, one of our Reddit AMA’s, or our website!

About the Role

As the Associate Regional Construction Manager you be a key stakeholder in driving all aspects of project construction to establish Zipline’s ground infrastructure in the region. This includes supporting the entire process from contractor evaluation, contracting and bid evaluation, design review in partnership with our engineering teams, through to full scope site construction management and project competition  and oversight in partnership with our Service Operations and Superintendent teams. You’ll work as a lead to the Construction Management team in region and with the broader Deployment team, Real Estate and Government Affairs teams, Finance, Legal, and Engineering to build strong relationships with key stakeholders and secure the necessary approvals to expand our network.

You will lead negotiations, manage external vendors, and ensure project timelines are met, all while maintaining alignment with Zipline’s strategic goals. Zipline’s Community Engagement and Legal teams will support you in fostering local partnerships and navigating jurisdictional processes to fast-track approvals.

This role is well suited to an early career Construction Manager looking to take on more scope, responsibility and ownership across the entire project lifecycle - if you are looking to do more, see more and own more this is the job for you!

What You'll Do

• Support construction projects, site infrastructure installments, construction contractors, and additional real estate development projects ensuring schedule and cost targets are met or beaten.
• Develop and lead improvements to construction methods and processes.
• Develop and lead pre-construction strategies to streamline entitlements and permits for our ground infrastructure.
• Build and maintain strong relationships with City Managers, staff, and City Council members and inspectors to facilitate smooth approvals and permit completion from Planning and Zoning commissions and AHJ’s. 
• Collaborate closely with jurisdictions, land use counsel, and our Legal team to create pathways for drone delivery in evolving regulatory landscapes.
• Work with customer real estate teams to seamlessly integrate Zipline systems into both existing and newly designed infrastructure.
• Source and foster relationships with external stakeholders, including local jurisdictions, utilities, and contractors.
• Identify and mitigate risks associated with pre-construction and construction phases.
• Engage with partners’ Real Estate and Government Affairs teams to ensure alignment on expectations and timelines.
• Source and manage general contractors and subcontractors across various trades (construction, assembly, electrical) during bid, pre-construction, construction and site commissioning project phases. 

What You'll Bring

• Bachelor’s degree in Engineering (Civil, Mechanical, Structural), Real Estate Development, Finance, Business Administration, Urban Planning, Architecture, Construction Management, or a related field 
• 3+  years of experience in real estate development or construction.
• Strong communication skills with the ability to align internal stakeholders on project requirements and provide leadership with regular updates on challenges, risks, and opportunities.
• Familiarity with construction software such as Bluebeam, Procore, and similar tools.
• Ability to travel frequently 75%+ with a near term focus in West Coast Region, and travel to our head offices in California and other domestic states, and possible international travel to support expansion projects.
• Must be eligible to work in the U.S.

What Else You Need To Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

If you’d like to learn more about Zipline and our teams, feel free to check out our Instagram, one of our Reddit AMA’s, or our website!

About the Role

As the Associate Regional Construction Manager you be a key stakeholder in driving all aspects of project construction to establish Zipline’s ground infrastructure in the region. This includes supporting the entire process from contractor evaluation, contracting and bid evaluation, design review in partnership with our engineering teams, through to full scope site construction management and project competition  and oversight in partnership with our Service Operations and Superintendent teams. You’ll work as a lead to the Construction Management team in region and with the broader Deployment team, Real Estate and Government Affairs teams, Finance, Legal, and Engineering to build strong relationships with key stakeholders and secure the necessary approvals to expand our network.

You will lead negotiations, manage external vendors, and ensure project timelines are met, all while maintaining alignment with Zipline’s strategic goals. Zipline’s Community Engagement and Legal teams will support you in fostering local partnerships and navigating jurisdictional processes to fast-track approvals.

This role is well suited to an early career Construction Manager looking to take on more scope, responsibility and ownership across the entire project lifecycle - if you are looking to do more, see more and own more this is the job for you!

What You'll Do

• Support construction projects, site infrastructure installments, construction contractors, and additional real estate development projects ensuring schedule and cost targets are met or beaten.
• Develop and lead improvements to construction methods and processes.
• Develop and lead pre-construction strategies to streamline entitlements and permits for our ground infrastructure.
• Build and maintain strong relationships with City Managers, staff, and City Council members and inspectors to facilitate smooth approvals and permit completion from Planning and Zoning commissions and AHJ’s. 
• Collaborate closely with jurisdictions, land use counsel, and our Legal team to create pathways for drone delivery in evolving regulatory landscapes.
• Work with customer real estate teams to seamlessly integrate Zipline systems into both existing and newly designed infrastructure.
• Source and foster relationships with external stakeholders, including local jurisdictions, utilities, and contractors.
• Identify and mitigate risks associated with pre-construction and construction phases.
• Engage with partners’ Real Estate and Government Affairs teams to ensure alignment on expectations and timelines.
• Source and manage general contractors and subcontractors across various trades (construction, assembly, electrical) during bid, pre-construction, construction and site commissioning project phases. 

What You'll Bring

• Bachelor’s degree in Engineering (Civil, Mechanical, Structural), Real Estate Development, Finance, Business Administration, Urban Planning, Architecture, Construction Management, or a related field 
• 3+  years of experience in real estate development or construction.
• Strong communication skills with the ability to align internal stakeholders on project requirements and provide leadership with regular updates on challenges, risks, and opportunities.
• Familiarity with construction software such as Bluebeam, Procore, and similar tools.
• Ability to travel frequently 75%+ with a near term focus in East Coast Region, and travel to our head offices in California and other domestic states, and possible international travel to support expansion projects.
• Must be eligible to work in the U.S.

What Else You Need To Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

If you’d like to learn more about Zipline and our teams, feel free to check out our Instagram, one of our Reddit AMA’s, or our website!

About the Role

As the Associate Regional Construction Manager you be a key stakeholder in driving all aspects of project construction to establish Zipline’s ground infrastructure in the region. This includes supporting the entire process from contractor evaluation, contracting and bid evaluation, design review in partnership with our engineering teams, through to full scope site construction management and project competition  and oversight in partnership with our Service Operations and Superintendent teams. You’ll work as a lead to the Construction Management team in region and with the broader Deployment team, Real Estate and Government Affairs teams, Finance, Legal, and Engineering to build strong relationships with key stakeholders and secure the necessary approvals to expand our network.

You will lead negotiations, manage external vendors, and ensure project timelines are met, all while maintaining alignment with Zipline’s strategic goals. Zipline’s Community Engagement and Legal teams will support you in fostering local partnerships and navigating jurisdictional processes to fast-track approvals.

This role is well suited to an early career Construction Manager looking to take on more scope, responsibility and ownership across the entire project lifecycle - if you are looking to do more, see more and own more this is the job for you!

What You'll Do

• Support construction projects, site infrastructure installments, construction contractors, and additional real estate development projects ensuring schedule and cost targets are met or beaten.
• Develop and lead improvements to construction methods and processes.
• Develop and lead pre-construction strategies to streamline entitlements and permits for our ground infrastructure.
• Build and maintain strong relationships with City Managers, staff, and City Council members and inspectors to facilitate smooth approvals and permit completion from Planning and Zoning commissions and AHJ’s. 
• Collaborate closely with jurisdictions, land use counsel, and our Legal team to create pathways for drone delivery in evolving regulatory landscapes.
• Work with customer real estate teams to seamlessly integrate Zipline systems into both existing and newly designed infrastructure.
• Source and foster relationships with external stakeholders, including local jurisdictions, utilities, and contractors.
• Identify and mitigate risks associated with pre-construction and construction phases.
• Engage with partners’ Real Estate and Government Affairs teams to ensure alignment on expectations and timelines.
• Source and manage general contractors and subcontractors across various trades (construction, assembly, electrical) during bid, pre-construction, construction and site commissioning project phases. 

What You'll Bring

• Bachelor’s degree in Engineering (Civil, Mechanical, Structural), Real Estate Development, Finance, Business Administration, Urban Planning, Architecture, Construction Management, or a related field 
• 3+  years of experience in real estate development or construction.
• Strong communication skills with the ability to align internal stakeholders on project requirements and provide leadership with regular updates on challenges, risks, and opportunities.
• Familiarity with construction software such as Bluebeam, Procore, and similar tools.
• Ability to travel frequently 75%+ with a near term focus in South-west Region, and travel to our head offices in California and other domestic states, and possible international travel to support expansion projects.
• Must be eligible to work in the U.S.

What Else You Need To Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

If you’d like to learn more about Zipline and our teams, feel free to check out our Instagram, one of our Reddit AMA’s, or our website!

About You and the Role

Zipline is building the world’s largest autonomous logistics system, delivering vital medical and commercial supplies across the globe. As we scale our operations and extend into more complex, safety-critical environments, the ability to validate and prove our autonomy performance at scale becomes absolutely essential.

We’re looking for a deeply technical software engineer to join the Autonomy Validation team — a core team responsible for building the infrastructure, tools, and frameworks that support software validation across the entire Autonomy organization. This includes planning, perception, control, and all of the decision-making logic that powers our self-flying aircraft.

Our autonomy stack is highly custom-built, and while that gives us unmatched control and performance, it also means standard out-of-the-box testing tools don't work. In this role, you’ll take ownership of developing robust internal platforms for validation — enabling both simulation at scale and rigorous scenario testing — so that autonomy engineers can ship with confidence.

This is not a QA role. It’s a foundational software engineering position building critical systems that will directly shape how we test, verify, and deploy autonomy safely around the world.

What You'll Do

• Build and own the infrastructure for validating autonomous features and system performance across planning, perception, and control.
• Design and develop simulation tools and scenario generation for large-scale and high-fidelity testing of autonomy under real-world and edge-case conditions.
• Develop custom tools for validation and testing of autonomy components that plug into our internal autonomy development stack.
• Create scalable, reliable, and automated solutions for running, tracking, and analyzing thousands of validation tasks across autonomy org.
• Collaborate deeply with:
• Autonomy engineers, to understand how system behavior should be evaluated.
• Systems and data engineers, to ensure metrics, safety thresholds, and requirements are codified in test infrastructure.
• Flight test and QA teams, to connect real-world results back into test tools and CI loops.
• Establish best practices for software release validation, helping ensure our autonomy stack is safe, measurable, and production-ready.
• Contribute to internal docs, standards, and validation workflows that scale across the autonomy organization.
• Define validation methodologies and metrics, determining how new autonomy features should be evaluated and measured in simulation

What You'll Bring

• 5+ years of experience building software systems for simulation, testing, or safety validation — ideally in robotics, autonomy, aerospace, or other real-time, safety-critical domains
• Strong software engineering skills with proficiency in C++, Rust, or C (Python is a plus for tooling and scripting)
• Hands-on experience building or working with simulation systems for robotics or autonomous systems, particularly for testing or validation
• Experience building tools, platforms, or infrastructure used by other engineers
• Understanding of validation methodologies, including defining metrics, evaluating system behavior, and testing complex electromechanical systems

Nice to Have

• Experience with high-fidelity simulation or scenario generation frameworks
• Experience with large-scale or distributed systems (e.g., cloud infrastructure, Kubernetes, AWS)
• Familiarity working with systems engineering concepts (requirements, safety constraints, metrics)
• Exposure to autonomy stacks (planning, perception, control)
• Some exposure to machine learning systems (not required)

What We're not Looking For

• Primarily MATLAB/Simulink-based simulation experience
• Roles focused mainly on systems engineering without hands-on software development
• Infrastructure- or DevOps-focused roles without experience in autonomy or simulation
• QA/QC-focused verification roles without significant software engineering ownership

What Else You Need to Know   

About Zipline 

Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are.

From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. 

The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Through our technology that includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain. 

About this role

Zipline’s infrastructure does not map cleanly to standard construction approaches. This role is responsible for improving how we design and execute construction by identifying risks early and developing better ways to build.

The Construction Innovation Manager is an experienced construction leader who operates across projects. You will evaluate upcoming work, identify where standard approaches will break down, and implement solutions that improve cost, schedule, and scalability.

You will also step into active projects as needed to resolve issues, recover schedules, and support execution.

This position is based out of our office in South San Francisco with intermittent travel within California and the USA. 

What you’ll do

• Review upcoming and active projects to identify:
• Execution risks
• Schedule constraints
• Cost drivers
• Develop and implement improvements to construction methods and processes
• Evaluate standard industry practices and determine:
• When they should be applied
• When they should be adapted or replaced
• Support construction and deployment teams with:
• Constructability feedback
• Sequencing and scheduling improvements
• Lead targeted efforts to:
• Recover slipping schedules
• Reduce cost
• Resolve complex field issues
• Step into projects as needed to:
• Remove blockers
• Re-align execution plans
• Drive progress
• Identify opportunities for:
• Standardization
• Prefabrication
• Improved vendor strategies
• Tooling to improve construction quality & placement accuracy for Zipline hardware
• Capture and implement lessons learned across projects
  
  

• Understand our internal and external customer’s business and needs and work with our internal engineering and business teams to refine and roadmap necessary changes to ensure the successful deployment of the Ground Systems infrastructure. 
• Source and develop relationships with outside organizations (local jurisdiction, utilities, contractors, OEM and material suppliers etc).
• Evaluate all options and a lean budget, select best vendors to ensure reliable and quality services and products.
• Understand and mitigate the preconstruction, construction, operational and sustaining  risks associated with each project. 
• Interact directly with internal and external partners and stakeholders as needed. 
• Domestic travel to project sites expected on an ad-hoc basis. 

What you’ll bring

• 6–10+ years of experience in construction management or infrastructure delivery
• Experience delivering complex, multi-disciplinary projects
• Strong understanding of construction across multiple trades (civil, structural, electrical, site work)
• Ability to evaluate and improve construction methods and execution strategies
• Ability to analyze and optimize construction schedules
• Track record of solving ambiguous, high-impact problems
• Experience supporting both:
• Planning and design phases
• Field execution
• Willingness to take ownership of urgent or high-priority issues
• Clear communication and ability to work across teams
• Strong candidates should have excellent communications skills to:
• Drive internal alignment of requirements for projects based on business needs.
• Provide leadership team with updates on scope, schedule and budgets. 
• Drive external parties for the implementation of real estate projects. 
• The individual will be based at Zipline's headquarters in South San Francisco and will be expected to travel intermittently to implement Zipline's expansion in multiple metros across the US and internationally .
• Must be eligible to work in the US.

What Else You Need To Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

What You'll Do  

What You'll Bring 

• Basic engineering knowledge: mechanical, electrical and software
• Mechanical and electrical integration and assembly and experience performing precision work with hand tools
• This role is classified as a Safety Sensitive opportunity, and is therefore subject to pre-employment and random drug and alcohol testing
• Must be available to travel 80% during first month of employment to attend Zipline’s training program
• Must be able to support shift work including, but not limited to days/evenings, weekends
• Must be able to travel 5-10%, as necessary
• Must be eligible to work in the U.S.
• Must be able to receive FAA Repairman Certification
• Ability to lift and or move up to 55 pounds 
• Must have a valid US Driver's License

Preferred Qualifications

• Prior experience in aircraft maintenance or similar technician role
• Experience in the use of procedure manuals, training materials, and operational procedures for sUAS operations
• Excellent customer service skills, including the ability to communicate clearly and empathetically with customers, resolving inquiries and concerns promptly and professionally to ensure a positive experience.

What Else You Need to Know   

The starting hourly rate for this position is $30/hour. Company stock options, subsidized medical, dental and vision insurance as well as a monthly cellphone and wellness stipend is included. Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

What You'll Do  

What You'll Bring 

• Basic engineering knowledge: mechanical, electrical and software
• Mechanical and electrical integration and assembly and experience performing precision work with hand tools
• This role is classified as a Safety Sensitive opportunity, and is therefore subject to pre-employment and random drug and alcohol testing
• Must be available to travel 80% during first month of employment to attend Zipline’s training program
• Must be able to support shift work including, but not limited to days/evenings, weekends
• Must be able to travel 5-10%, as necessary
• Must be eligible to work in the U.S.
• Must be able to receive FAA Repairman Certification
• Ability to lift and or move up to 55 pounds 
• Must have a valid US Driver's License

Preferred Qualifications

• Prior experience in aircraft maintenance or similar technician role
• Experience in the use of procedure manuals, training materials, and operational procedures for sUAS operations
• Excellent customer service skills, including the ability to communicate clearly and empathetically with customers, resolving inquiries and concerns promptly and professionally to ensure a positive experience.

What Else You Need to Know   

The starting hourly rate for this position is $30/hour. Company stock options, subsidized medical, dental and vision insurance as well as a monthly cellphone and wellness stipend is included. Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

About Zipline

Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers.

The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Through our technology that includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.

Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.

About You and The Role

It’s hard to fly without a foundational understanding of how to manipulate the air around you; as Head of Aerodynamics you’ll be responsible for the team that does exactly that.  We do not just analyze other peoples’ designs - we are a central force behind Zipline’s autonomous aircraft hardware and software development, working on everything from clean-sheet vehicle conceptual layout through to the detailed geometry design of all wetted surfaces using a variety of model-based and physical test approaches.  In addition to your proven record of building and managing small teams, you’ll have world-class experience in solving vehicle aerodynamic design challenges, with an unrivaled grasp of the fundamentals of applied aerodynamics, aircraft design and aeroacoustics.

What You'll Do

You will be responsible for leading and developing the team that counts the following among its core deliverables:

• Conceptual design for new vehicles, as well as significant hardware revisions of existing platforms
• Building high quality aerodynamics plant models that are carefully validated through ground- and flight-based testing
• Advanced surfacing of all wetted surfaces (both external and internal), which are used by mechanical designers as inputs to produce the final parts
• Propeller designs that push the boundary of low noise, whilst maintaining high aerodynamic efficiency 
• Designing and maintaining our test hardware and methods, including internal wind tunnels, bench test set-ups, and instrumented flight test assets, as well as the essential aero measurement tools

What You'll Bring

This is a leadership role on a team that is central to Zipline’s success, and is therefore not an entry level position. Success in this role will require a disciplined and first-principles approach, with a deep connection and understanding at the system and product levels.  You’ll be naturally curious and able to work seamlessly with individuals and teams both inside and outside of your core engineering / scientific discipline.  Experience in many of the following areas are critical to your ability to contribute at the right level:

• You will have a minimum of 6+ years of industry experience, and either be a proven people leader or clearly ready to own and develop a small team (5-7 direct reports).
• Detailed flow analysis via Computational Fluid Dynamics using packages such as Fluent, Star-CCM+, openFOAM, powerFlow.  
• Generative design of three-dimensional aerodynamic objects, using advanced surfacing techniques in packages such as CATIA or NX
• Hands-on experimental aerodynamics, for example wind tunnel testing, using a variety of techniques including basic flow visualizations (surface oil flow, tufting), pressure measurements (e.g. pressure scanning, pressure sensitive paints), optical flow diagnostics (e.g. LDV, PIV) and load measurement
• Use of low and mid fidelity tools for basic aircraft sizing, for example XFOIL, XROTOR, OpenVSP, RCAS
• Fundamental understanding of a range of aero fundamentals, including: vortex dynamics, boundary layers, turbulence, finite wing theory, aircraft dynamics, three-dimensional flow separation, propeller theory, aeroacoustics, heat and mass transfer, internal flows, fan theory

What Else You Need to Know  

This role is based out of our South San Francisco HQ with minimum of 5 days per week in office. Must be eligible to work in the US and travel globally as needed

The starting cash range for this role is $235,000 to $255,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Overview

We’re looking for a hands-on Senior IT Engineer to run day-to-day IT operations and deliver a seamless employee technology experience across a globally distributed workforce.

This role is responsible for leading the helpdesk, managing onboarding and offboarding, owning device lifecycle and logistics, and continuously improving how IT operates at scale. You’ll bring a strong technical foundation and a bias toward action, with the ability to jump into issues directly while also building the systems, processes, and automation needed to reduce friction over time.

The ideal candidate demonstrates strong ownership by proactively identifying and solving problems while holding themselves accountable for outcomes. They are customer-obsessed and operationally minded, continuously improving processes, eliminating inefficiencies, and building scalable systems that enhance the overall employee experience.

What You’ll Be Doing

Run Day-to-Day IT Operations

• Own and operate the IT helpdesk, ensuring fast, high-quality resolution of employee issues
• Troubleshoot hardware, software, and access issues across a distributed workforce
• Manage and improve support SLAs, KPIs, and service quality metrics
• Serve as an escalation point for complex or high-impact issues
• Manage and support A/V hardware inside conference rooms, all-hands spaces, and in common areas

Own Employee IT Experience (Onboarding → Offboarding)

• Manage all onboarding and offboarding across systems and devices
• Ensure employees have the right access, tools, and equipment from day one
• Partner with HR and Security to maintain clean, auditable processes

Device & Asset Lifecycle Management

• Own procurement, inventory, deployment, and lifecycle management of laptops, accessories, and IT equipment
• Manage logistics for a distributed and hardware-intensive environment (shipping, replacements, repairs)
• Maintain accurate asset tracking and enforce company policies

Core Systems & Infrastructure

• Administer and optimize core IT systems (e.g., SSO, identity, device management, collaboration tools)
• Ensure systems are reliable, secure, and scalable as the company grows
• Continuously improve system integrations and access management by leveraging AI tooling

Automation & Internal Tooling

• Identify and eliminate repetitive work through automation and workflow improvements
• Build scripts, integrations, and lightweight tools to increase leverage across IT operations
• Leverage AI to:
• Accelerate troubleshooting and root cause analysis
• Generate scripts, automations, and integrations
• Improve helpdesk responses and documentation

Cross-Functional Collaboration

• Partner with teams across the business to support operational needs
• Translate technical issues into clear, actionable communication for non-technical stakeholders

Qualifications

If you don’t meet every requirement but are excited about the role, we encourage you to apply.

• 6+ years of hands-on experience in IT operations, support, or systems administration
• Experience running or significantly contributing to a helpdesk or IT support function
• Strong technical experience with:
• Identity & Access Management (SSO, SAML, SCIM)
• MacOS, Windows and Linux operating systems
• Endpoint management and access controls
• Experience using AI-powered tools (e.g., ChatGPT, Codex, Claude Code) to improve IT operations
• Experience managing onboarding/offboarding at scale
• Proven ability to troubleshoot and resolve technical issues across hardware and software
• Strong communication skills, both written and verbal
• Comfortable working onsite in SF HQ 5+ days/week, with flexibility as needed

• Experience in a high-growth or operationally complex environment
• Experience supporting a globally distributed workforce
• Familiarity with compliance frameworks (SOC 2, ISO 27001, GDPR)
• Experience with A/V systems and conference room support

What Else You Need to Know

The starting cash range for this role is Salary range: $142,000 - $214,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. We are always open to negotiation. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

About Zipline

ABOUT YOU AND THE ROLE  

Does the prospect of a society-altering challenge - transitioning a first-of-its-kind autonomous robotic system from prototype to volume manufacturing - sound like the type of work that gets you out of bed in the morning? Can you cut through the fog of multiple, competing priorities to focus on the most critical steps required to accomplish both immediate and long-term goals? Are you undeterred by the authority and responsibility that comes with a critical leadership position? If this excites you, you’re who we’re looking for!

This is an in-person role based out of our HQ in South San Francisco requiring 40-60% traveling to and managing critical partners in Asia and North America.

WHAT YOU'LL DO 

In this highly visible role, you will own component development qualification activities at suppliers and interact with Engineering, Strategic Sourcing, Integrated Planning, and Manufacturing Operations teams to scale Zipline’s manufacturing footprint.

• Plan, organize, direct and conduct industrialization related activities within the Design Engineering , Manufacturing, Material Planning, New Product Introduction (NPI) and Supply Chain teams.
• Participate in Supplier Design for Manufacturability (DFM) reviews, guide suppliers in efficient use of poka-yokes, best methods of gauging, and correct tools or assembly equipment to use.  Provide feedback to Zipline Design teams to ensure alignment and incorporation of feedback during validation build phases and into mass production.
• Lead, track and improve Supplier manufacturing process development and launch readiness for design changes, new products and outsourcing initiatives.
• Lead and implement Supplier improvements in scalability, cost, and quality.
• Guide Suppliers in developing exceptionally robust processes and procedures to promote seamless and efficient production of high quality electrical components.
• Facilitate communication and clarification of technical requirements between Suppliers and Zipline’s Design, Internal Quality and Procurement teams. Collaborate with Zipline Design, Internal Quality and Manufacturing/NPI to determine ideal performance specifications and Supplier metrics.
• Drive improvements utilizing Lean methodologies, Statistical Process Control (SPC), and supplier scorecards.
• Own should-cost modelling and support GSM in pricing/negotiations.

WHAT YOU'LL BRING 

• You have worked for a minimum of 2-15+ years in a fast paced and high growth environment as a Supplier Quality Engineer, Supplier Development Engineer, or Supplier Industrialization Engineer, Manufacturing Engineer, Process Engineering.
• You have successfully launched into volume production complex manufactured components  and assemblies from prototype through mass production stages.
• You have actively participated in product design efforts and thus know what it takes to transition from prototype to volume production (CAD system experience like Nx, Catia, Solidworks is a bonus).
• You have implemented First Article Inspection criteria, PPAP requirements, and Supplier Quality Scorecard metrics
• You have worked with an established Quality System and applied it to improve your supply base (applicable standards are AS9100/ISO9001/IATF16949).
• You have achieved measurable results with implementing Product Quality Planning with part suppliers and contract manufacturers, both domestic and overseas (applicable examples are Advanced Product Quality Planning, Production Part Approval Process, Process Failure Modes and Effects Analysis, SPC)
• You can thrive in structured and unstructured environments and are not dissuaded at the prospect of making hard decisions about what is important and urgent against a backdrop of limited resources.

Major Bonuses

• Advanced technical degree with experience developing new products, managing the transition from prototype to mass production, and creating order from chaos
• You are a first principles problem solving - you understand the value of methods such as 8D, 5-WHY, Pareto Charts and Fishbone Diagrams because you have achieved measurable results by using them and influencing others to do the same.
• Technical expertise in at least several of the following disciplines: PCBA Assembly, PCB Fabrication, Carbon Fiber/Composites, Machining/Casting/Extruded/Stamping, Motor Manufacturing  (Lamination, Winding, Magnets, etc), Injection Molding, inspection fixture design, GD&T, metrology (CMM/OMM programming and inspection), manufacturing line setup , electro-mechanical assembly & testing etc
• Experience managing vendors in various geographies with a strong understanding of what manufacturing excellence looks like across a variety of processes. Demonstrated ability to walk into a new potential supplier and rapidly assess industrialization capability, reliability and quality, and safety
• You have a good understanding of and have successfully implemented the correct gated controls within a product development process and achieved the intended results.
• You have strong project management skills with demonstrated ability to drive aggressive timelines with key stakeholders internally and externally.

What Else You Need to Know

This role will require travel 30-60% of the time to critical external partners.

The starting cash range for this role is $120,000 - $247,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

About the Role

We’re seeking a Program Manager who will focus on partner integration to drive operational excellence for our retail, restaurant, and healthcare partners. In this role, you will serve as the operational voice in the rollout of the Zipline Network, ensuring seamless integration into existing workflows, and enhancing overall efficiency for our partners.

You’ll work closely with Product, Customer Success, Flight Test, and Engineering teams to refine, test, and validate our solutions, ensuring they meet partner needs while delivering exceptional results. Your expertise in new system implementations will be critical in defining workflows, ensuring regulatory compliance, and facilitating successful adoption. From validating operational feasibility to developing training materials and onboarding playbooks, your contributions will have a direct impact on partner success and operational performance.

If you have a passion for system rollouts, workflow optimization, and driving operational efficiency, we want to hear from you.

Location: This role is an in-person opportunity located out of our South San Francisco, CA HQ. We will support relocation! 

What You’ll Do

• Serve as the operational lead for implementing Platform 2 commercial operations, ensuring that changes align with workflows, compliance requirements, and efficiency goals.
• Work with partner operations teams to gather insights and define requirements for system integrations.
• Develop and maintain SOPs, workflows, and training materials to support smooth adoption of new processes and tools.
• Identify and drive critical milestones for partner implementations, ensuring smooth and timely execution.
• Execute testing and validation of new features, processes, and tools before deployment to partners.
• Research and implement industry-specific compliance processes, ensuring adherence to relevant regulations and Zipline’s quality standards.
• Collaborate with internal teams to prioritize and translate partner feedback into actionable product improvements.
• Lead operational testing and validation for new packaging and delivery processes to ensure quality and compliance.
• Analyze operational data to identify inefficiencies in partner workflows and implement targeted improvements.
• Create and execute onboarding roadmaps and playbooks to streamline partner integration and drive faster adoption.

What You’ll Bring

• 3+ years of operational experience in healthcare (preferably pharmacy or laboratory), restaurants, or retail.
• Strong ability to bridge operational and technical teams, ensuring that system implementations align with on-the-ground workflows.
• Demonstrated experience leading new system rollouts, ensuring compliance, workflow integration, and operational efficiency.
• Experience in training development, process documentation, and change management to support system adoption.
• Strong analytical skills with the ability to identify inefficiencies and implement data-driven improvements.
• Excellent communication and stakeholder management skills, with the ability to advocate for operational needs within cross-functional teams.
• A proactive problem-solving mindset, capable of navigating complex operational challenges and driving continuous improvement.
• Bonus: Familiarity with healthcare compliance standards (e.g., HIPAA, CAP, CLIA, or FDA regulations) and their impact on operational procedures.
• Willingness to travel up to 50% to support partner operations and engagements.
• Eligibility to work in the U.S.

What Else You Need to Know   

The starting cash range for this role is $130,000 - $150,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

About You and The Role

Zipline’s People team is looking for an extraordinary Recruiting Coordinator to join our dynamic and passionate recruiting team to help propel the Zipline mission forward. Recruiting Coordinators are the lifeblood of a recruiting team, and they are instrumental in ensuring a seamless candidate experience. We welcome candidates with all kinds of interesting experiences to apply to this position! The ideal candidate may be early in their career, but has had some experience working in administrative, organizational, and operations-focused roles before. You should be a self-motivated team player with a strong sense of ownership and a "get things done" attitude. You are insatiably curious, and looking to further a career in Talent, Recruiting, or People Operations. Furthermore, the ideal candidate is enthusiastic about helping us hire the best talent in the world!

Please note that this is an in person, onsite position. The perfect candidate is excited to work onsite at Zipline's Headquarters in South San Francisco, CA approximately 4+ days per week.

What You'll Do

• Partner closely with Recruiters, Hiring Managers, and other internal stakeholders to ensure a seamless candidate experience and recruiting process.
• Own the candidate scheduling process from start to finish, ensuring that they receive timely information and are treated with the utmost respect.
• Efficiently manage high-volumes of scheduling tasks, while demonstrating problem-solving acumen and creativity to refine and develop processes.
• Conduct in-person and virtual meet and greets with candidates, serving as their host, ally, and point of contact for anything and everything relating to logistics.
• Efficiently manage and track candidates through our applicant tracking system (Greenhouse), while maintaining timely and effective communication internally and externally.
• Take on an array of special projects that advance the mission of the People team at Zipline. 
• Manage working across various time zones to serve the recruiting and people related needs of our global team.
• Maintain interview and hiring records, ensuring these documents are well organized and consistently kept current. 
• Hold a comprehensive understanding of our team’s recruiting policies, expectations, best practices, and procedures. 
• Identify and address issues that impact the hiring process and candidate coordination.

What You'll Bring

• You have 2+ years of professional experience in coordination, bonus points for working in startup/fast-paced environments.
• You enjoy wearing many hats and executing on highly complex administrative projects and events.
• You have passion and excitement for Recruiting and for Zipline’s mission.
• You’re able to make every candidate feel like they have a reliable and knowledgeable point of contact at Zipline.
• You have excellent attention to detail, time management, and prioritization skills.
• You are a superb communicator (written, oral, and interpersonal), with the ability to build productive relationships and establish rapport and credibility at all levels.
• You’re able to adapt in a fluid, high-growth environment.
• You’re able to remain composed with tight timelines and a high volume of tasks and activities.
• You are ethical with regard to confidentiality and highly sensitive information.
• You possess basic computer skills and knowledge, or the propensity to learn quickly. 
• You are able to work collaboratively and independently in a team environment, and able to support interdisciplinary initiatives and projects.
• You must be eligible to work in the United States.
• You must be able to work from Zipline’s HQ in South San Francisco at least 4 days per week.

What Else You Need to Know   

The starting cash range for this role is $85,000-95,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. 

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

About You and The Role  

About You and The Role  

The ideal Recruiting Partner for Zipline understands that a company’s greatest asset is its people and you have a direct hand in shaping the future of the company with whom you help hire. You play a critical role in driving high-volume hiring pipelines, ensuring roles are filled efficiently while maintaining a high bar for candidate experience and quality. You have a passion for connecting with people and will go to exceptional lengths to build a world-class team that saves lives every single day.

You thrive in fast-paced environments where priorities shift quickly, and you take pride in keeping processes organized, moving, and on track. You’re energized by managing multiple searches at once, partnering closely with hiring teams, and ensuring a steady flow of candidates through the funnel.

This role will be based out of our South San Francisco HQ with flexibility to work remotely as needed (1-2 times a week). We will support relocation should you need it! 

About You and The Role 

What You'll Do

• Develop dynamic models of complex systems and components that are core to our high fidelity 6DOF simulation.
• Analyze and improve the performance of existing and future vehicle designs through a combination of simulation and flight tests.
• Play a key role in deriving and verifying requirements for both hardware components and software interfaces, while balancing the technical need and broader product prerequisites as well as safety and regulatory standards.
• Identify and develop processes and tools to improve efficiency and protect against regressions.
• Design and implement onboard integrity tests to monitor how well the vehicle is flying and aid in understanding off-nominal performance and delivery failures, both in research and validation flights, as well as in the production fleet.
   
• Work in a high performing team, sharing your experience and improving efficiency while developing the next generation of logistics.

What You'll Bring

• Minimum of 4+ years of industry experience designing control, estimation algorithms and implementing them into embedded systems with the help of simulation tools to analyze performance
• Professional experience in one or more of the following areas: flight dynamics and control, dynamic modeling of complex physical systems, model identification, statistical analysis. Ideally you will have used your skills in these areas to successfully ship one or more complex products.
• Demonstrate enthusiasm and proficiency in both simulation practices and hands-on work with hardware, spanning from bench-level experimentation to comprehensive flight tests.
• Software skills in both technical computing (MATLAB, SciPi, Julia, etc) and embedded software (Rust, C, C++), with experience working in a large, complex, multi-developer environment.

What Else You Need to Know  

About You and The Role  

The Zipline Legal Team is searching for an experienced, technically-sound, and process-oriented Senior Counsel who will smoothly and repeatedly close material revenue contracts alongside our Sales Team, and a range of other contracts.  In this role, you will be a senior lawyer on sales and business development agreements, working especially closely with the Sales, Operations, and Finance Teams on scoping, drafting, negotiating, and closing agreements across a number of core business verticals. You’ll pair your surgical legal drafting and deft negotiation skills with your tireless project management skills to capture and execute strategic commercial agreements that the business is proud of. You’ll be a core member of a strong, friendly, passionate, in-house legal function and will report to Zipline’s Deputy General Counsel–Head of Commercial.

What You'll Do  

• Develop a deep understanding of Zipline’s product and service offerings, business and sales strategy, mission and values. 
• Draft, structure, review, negotiate, advise, and close material customer agreements and strategic partnerships across all of Zipline’s Sales Teams and business verticals, including food, retail, and healthcare. 
• Independently manage the entire customer contracting process for deals that you support–from initial scoping to final execution, working cross-functionally with almost every business unit at Zipline, including the Sales, Finance, Information Security, Privacy, Aviation, and Operations Teams. 
• Contribute to improving Zipline’s deal templates and forms, taking into consideration the business’s goals and any factors unique to the customers that the applicable agreement is targeting.
• Help build and socialize thoughtful, repeatable, and rigorous deal processes that bring predictability and calm to your clients on the Sales Team and streamline and simplify deals. 
• Think outside the box when a strategic transaction calls for it, bringing simple and elegant contractual solutions to potentially convoluted and chaotic situations. 
• Build genuine relationships with each member of the Sales and Operations Teams so that you are in sync when closing contracts.
• When called upon, creatively and efficiently address novel questions and commercial needs that arise across Zipline’s global business.

What You'll Bring

• 6+ years of relevant legal experience at a top-tier law firm and/or in-house.
• JD Degree is required.
• Member in good standing of at least one state bar.
• A deep understanding of and familiarity with commercial and revenue contracts, including outbound service agreements, in direct support of sales and go-to-market initiatives.
• Clear, cogent, and pragmatic contract drafting skills that you are a passionate and prideful nerd about. 
• You thrive in high-pressure and time-sensitive situations, and love the feeling of undramatically and quickly closing critical revenue contracts for and with the business.
• Effective, tactful, friendly, and high-integrity negotiation skills, both verbally and in writing.
• Strong communication and project management skills that you deploy when leading the charge to close a deal.
• Strong time management skills that enable you to set aggressive but realistic deadlines that you meet (and usually beat), even with competing priorities.
• Empathy for your internal customers and stakeholders as well as the customers that you’re negotiating against.
• Confidence to make independent judgment calls with conviction–and the instincts to recognize when issues require escalation or input from others.
• You don’t overthink issues, rabbit-hole on theoretical risk, or over-negotiate against yourself.
• Must be eligible to work in the United States.

What Else You Need to Know   

The starting cash range for this role is $170,000-$210,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

About You and The Role  

We’re looking for a Senior Systems Engineer to join our team who has developed, tested, and deployed complex electromechanical systems into safety critical environments. Do you enjoy tackling the most cross-disciplinary parts of a complex program? Do you thrive in  solving business-critical problems with little direction, a high degree of ownership, and the freedom to make it happen? At Zipline our work is intended for the field. Patients are counting on it today--there is no time for coming up short. If being an engineering leader on the team driving us to achieve our ambitious goals to scale operations and production, improve reliability, level-up our customer experience, and efficiently mature our processes to support all of this appeals to you, read on.

Zipline was founded by engineers dedicated to making the world a better place. We are scaling around the world and we need someone to join our team who is excited to help level up Systems Engineering at Zipline. Every day, your commitment and technical leadership will help save lives.

What You'll Do  

• Serve as a trusted technical expert of deploying high-reliability, autonomous systems into safety-critical environments including owning requirements, metrics, test coverage, and validation processes to ensure we ship safe and robust systems 
• Own system and subsystem requirement definition, decomposition, and traceability
• Define interfaces and drive cross disciplinary discussions to align on budgets
• Develop frameworks and facilitate trade studies to optimize for performance, safety, and cost across key system architecture or operations decisions
• Evaluate hardware and software release standards and test requirements
• Partner with design engineering, other systems engineers and certification  team to prove flight worthiness to regulators

Basic Requirements: (Dependent on experience and qualifications, this role can be considered at higher levels)

• BS and/or MS in Aerospace Engineering, Systems Engineering, Electrical Engineering, Mechanical Engineering or related field
• 5+ years of real-world experience in safety critical electromechanical systems, for example in autonomous vehicles, aerospace, or industrial automation fields including systems/vehicle design experience
• Ability to solve complex multidisciplinary problems on schedule independently
• The ability to dive in when appropriate to solve problems using tools such as your modeling language/tool of choice, systems modeling, and statistical analysis among others
• Knowledge from designing systems that were resilient to harsh climatic environments, mechanical vibration, ESD, and/or high electrical noise
• Experience with not only fail-safe fault tolerant modes but also fail-operative modes that enable the system to continue to operate through faults

Nice to have:

• A proven track record setting up systems engineering processes in new projects and/or startup environments such as implementing requirements including processes, definition, decomposition, and verification
• Sufficiently comfortable with energy budgets, flight dynamics, and statistical analysis methods to set the appropriate risk-based thresholds for things like energy margins and environmental limitations
• Leadership skills to grow and develop a world class systems engineering team

What Else You Need to Know   

The starting cash range for this role is $160,000 - $260,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

About This Posting

This posting represents multiple Senior to Staff Mechanical Design Engineering opportunities across our Engineering organization. We’re hiring across several teams (Avionics, Structures & Mechanisms, Powertrain & Battery, Ground Systems, and Long Range Platform-P1) and across multiple seniority levels. Candidates who apply will be considered for all open roles that align with their background. During your first conversation, we will work with you to identify the best team and level match, based on your experience and interests.

About You and the Work
Does working on large integrated electro-mechanical systems from conception through fully scaled production and world-wide deployment excite you?

At Zipline, our work is intended for the field. Patients are counting on it today and there is no time for aiming low or coming up short. If leveraging your talent to drive creating elegantly engineered solutions excites you, read on.

We’re looking for driven, proactive Senior and Staff Mechanical Design Engineers to join various hardware teams across the organization. Mechanical Design engineers are responsible for coming up with novel designs that not only meet their intended function, but are also robust enough to handle the severe environments our aircraft are exposed to on an everyday basis. This person will be the complete owner for their hardware, hands-on in moving projects forward through each phase of the product design process (Design, Build, Test, Repeat, Scale) to produce high-impact products and manage projects on short timelines.

Additionally, design engineers are responsible for overseeing their designs into production, ensuring designs meet their design requirements, are manufacturable, inspectable, and can be built at scale. Our Mechanical Engineers know their hardware inside and out and work seamlessly with Software, Integration, Production, Suppliers, and Test to make sure their hardware is functioning effectively as a part of the whole system.

Must Have Experience / Skill Sets
 • 5-15+ years of full time working experience, at a business, designing electromechanical and structural assemblies
• Proven track record of complex subassemblies or full systems over at least two product programs
• Demonstrated CAD fluency for system-level ownership (3D/2D of 20–30 parts simultaneously)
• Experience working with suppliers and seeking DFM feedback
• Experience working on structural components and mechanisms, identifying worst-case loads, creating quick test setups
• Demonstrated core competencies: GD&T, FEA (multi-body structural and thermal), design for assembly and field ops
• Prototyping experience and quick iterations on owned projects
• Ability to bound problems with hand calcs (beam, buckling, bolted joints, etc.)
• Knowledge of appropriate safety margins for human safety critical applications
• Excellent written, verbal, and visual communication skills

Additional Role-Specific Skills by Team

Avionics
• Experience with high-volume electromechanical assemblies, including PCBA layouts and sensor hardware including cameras, air data sensors, etc.
• First principles thermal design

 Battery and Power Distribution
• Experience with high-volume electromechanical assemblies, including PCBA enclosures, batteries, and connectors
• First principles thermal design

Electric Motors and Propulsion 
• Experience with rotor dynamics, vibrational loads, durability cycling
• Familiarity with electric motors, electromagnetics, and brushless DC motor control
• Bonus: carbon fiber structures in high-volume production

Structures and Mechanisms (Aircraft)
• Design of mass-efficient carbon fiber, metallic, and plastic structures
• Design and testing of reliable servo mechanisms

Towers
• Welding design (AWS 1.1), sheet metal design, electrical integration
• Structural design including hand calcs and FEA
• Bonus: large structural steel, dynamic transient FEA

Dock and Zipping Point
• Experience with design for electronics packaging/harnessing, actuators, mechanisms
• Sheet metal and plastic design

Nice to Haves
• NX as your primary CAD tool
• Aerospace or automotive-level validation experience
• Comfortable with data analysis
• Prior technical mentorship
• Testing experience (test plans, execution, analysis)

Interview Process
This posting represents multiple opportunities and levels, our process is structured to help us place you on the right team while giving you clear visibility into what to expect.

Step 1: Recruiter Call
A short call to understand your background, career goals, and technical focus areas. We’ll use this to assess overall fit for Zipline’s mechanical roles and begin role matching across our teams.

Step 2: Hiring Manager + Technical Interviews
These are two separate interviews. In the first one, you will meet a hiring manager and also complete a technical conversation focused on mechanical fundamentals, problem solving, and your past work.  The second interview will be more focused on technical problems the team is engineering through. 

Step 3: Onsite Panel
A full onsite interview where you meet several team members, deep dive into your design work, walk through technical challenges, and see the environment where our systems are built and tested.  We have a strong preference to conduct your onsite interview in one day, but will be flexible on a case-by-case basis

What Else You Need to Know
The starting cash range for this role is $145,000 – $225,000. Please note that these are starting salary ranges that represent multiple internal levels. The final cash pay will depend on experience, qualifications, skills, location, and projected impact. Total compensation will also include equity, incentives, and benefits such as medical, dental, vision, paid time off, and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply.

If you’d like to learn more about Zipline and our teams, feel free to check out our Instagram, one of our Reddit AMAs, or our website.

ABOUT ZIPLINE

Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing, and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments, and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Through our technology which includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.

Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.

ABOUT YOU AND THE ROLE  

The Avionics team is a group of hardware, software, and test experts responsible for designing robust systems that control our life-saving drone delivery service in some of the toughest environments on Earth. Our team designs aircraft avionics that must excel in a wide range of harsh, real-world climates and electromagnetic interference (EMI) environments. The Avionics system is a vital part of the overall zipline aircraft system architecture, where we strive to achieve high performance and reliability while minimizing mass and cost.

You and our team will be responsible for delivering high performance communication and navigation systems that are tightly integrated into the aircraft and flight computer. These radio systems are at the core of a new unmanned aerial system that will enable Zipline’s impact to expand from 100,000 deliveries/year to 100 million across the globe.  Zipline’s future success depends on the development of avionics systems that are low mass, low cost, high reliability, and produced at high volumes. Rigorous design engineering and validation is required, as well as ingenuity in approaches to packaging, integration, fault tolerance, and validation.  We are looking for a test engineer with a strong foundation in RF fundamentals and prior experience with manufacturing test, design validation, system performance characterization, and certificaiton. 

WHAT YOU'LL DO  

• Own the design validation and test planning efforts for our RF products; including both design validation and manufacturing test. 
• Develop a deep understanding of components under test becoming a subject matter expert in the component’s behavior under a range of environmental, performance, and system conditions.
• Coordinate cross-functional teams and external vendors to deploy high quality test plans and test systems in a timely manner to support production timelines
• Drive end-to-end test campaigns from development through design validation, certification, and production (often working all facets simultaneously).
• Triage and root-cause field failures, using data analysis, test heritage, correlation to operating conditions, and one-off test campaigns.
• Support the certification testing to enable our aircraft to fly in the real world.

WHAT YOU'LL BRING 

• 5+ years of experience in RF engineering roles, with manufacturing test, system performance testing, certification, and design validation experience
• Bachelors and/or Masters degree in Electrical Engineering, with focus on RF Comms and Design 
• Past test engineering experience in sensors and electronics for critical systems in fields such as automotive, aerospace, transportation, or medical devices.
• Test asset design validation for RF products in high-volume production environments.
• Experience with one or more of Wi-Fi, Cell, GNSS, ADS-B, UWB, Radar, or similar consumer electronics wireless protocols. 
• Experience developing test plans, test requirements, test standards, and test criteria for hardware products and RF systems.
• Strong understanding of communication system fundamentals including linear systems, signal processing, and communication theory.
• Proficient in Python, Linux environments, and scripting languages such as Bash or Shell.
• Enthusiasm for collaborating in a fast paced, cross-functional environment.
• Clear communication skills and the ability to explain technical challenges and solutions to fellow engineers and non-engineers alike.
• Must be eligible to work in the US.
• Must be able to work in person at Zipline’s South San Francisco office.

WHAT ELSE YOU NEED TO KNOW   

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies. 

The starting cash range for this role is $145,000 - $205,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

About You and The Role  

As a Senior Software Engineer - Hardware Test at Zipline you will have the unique opportunity to develop and deploy high quality software that will power our automated testers for our next-generation of P2 hardware. By developing these tests you will gain a deep understanding of our avionics stack, flight and embedded code, and vehicle-sensors. You will own these test systems from early prototype design all the way to field/production root-cause, driving schedules and deliverables, interfacing with vendors and bridging cross-functional teams with a reliability and safety focus. Most importantly, your work will directly contribute to the design of future vehicles and verification of our next-generation aircraft. You are the last line of defense with our production testers before our vehicles are shipped all over the world to perform vital, life-saving deliveries.

What You'll Do  

• Architect, develop, and deploy test software and test assets that will be used to validate components from avionics boards, sensors, instrumentation, and mechanism assemblies. 
• Develop automation-centric software scripts to streamline design and production testing.
• Develop a deep understanding of components under test becoming a subject matter expert in the component’s behavior under a range of environmental, performance, and system conditions.
• Coordinate cross-functional teams and external vendors to deploy high quality test systems in a timely manner to support vehicle-builds.
• Drive end-to-end test campaigns from development through design validation, certification, and production automation (often working all facets simultaneously).
• Triage and root-cause field failures, using data analysis, test heritage, correlation to operating conditions, and one-off test campaigns.
• Develop automation software scripts and visualization tools to streamline design and production testing.

What You'll Bring 

• 5+ years of programming experience in Python for high volume production applications (manufacturing/EOL software development experience). Some knowledge of embedded C and ability to understand Rust is desired.
• Experience with object oriented programming.
• Experience building automation systems for use in safety-critical and factory applications.
• Experience working with Git / CI and the software development and validation process.
• Experience developing software that interfaces directly with hardware including navigating datasheets and validating hands-on with representative hardware.
• Experience developing test plans, test requirements, and test criteria for hardware products.
• Experience using and deep understanding of common test instrumentation and data acquisition hardware.
• Experience solving complex multidisciplinary problems with little supervision on schedule as an individual or as a member of an integrated team.
• Must be authorized to work in the US. 

What Else You Need to Know   

The starting cash range for this role is $160,000 - $220,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

ABOUT YOU AND THE ROLE  

Does the prospect of a society-altering challenge - transitioning a first-of-its-kind autonomous robotic system from prototype to volume manufacturing - sound like the type of work that gets you out of bed in the morning? Can you cut through the fog of multiple, competing priorities to focus on the most critical steps required to accomplish both immediate and long-term goals? Are you undeterred by the authority and responsibility that comes with a critical leadership position? If this excites you, you’re who we’re looking for!

This is an in-person role based out of our HQ in South San Francisco requiring 40-60% traveling to and managing critical partners in Asia and North America.

WHAT YOU'LL DO 

In this highly visible role, you will own component development qualification activities at suppliers and interact with Engineering, Strategic Sourcing, Integrated Planning, and Manufacturing Operations teams to scale Zipline’s manufacturing footprint.

• Plan, organize, direct and conduct industrialization related activities within the Design Engineering , Manufacturing, Material Planning, New Product Introduction (NPI) and Supply Chain teams.
• Participate in Supplier Design for Manufacturability (DFM) reviews, guide suppliers in efficient use of poka-yokes, best methods of gauging, and correct tools or assembly equipment to use.  Provide feedback to Zipline Design teams to ensure alignment and incorporation of feedback during validation build phases and into mass production.
• Lead, track and improve Supplier manufacturing process development and launch readiness for design changes, new products and outsourcing initiatives.
• Lead and implement Supplier improvements in scalability, cost, and quality.
• Guide Suppliers in developing exceptionally robust processes and procedures to promote seamless and efficient production of high quality electrical components.
• Facilitate communication and clarification of technical requirements between Suppliers and Zipline’s Design, Internal Quality and Procurement teams. Collaborate with Zipline Design, Internal Quality and Manufacturing/NPI to determine ideal performance specifications and Supplier metrics.
• Drive improvements utilizing Lean methodologies, Statistical Process Control (SPC), and supplier scorecards.
• Own should-cost modelling and support GSM in pricing/negotiations.

WHAT YOU'LL BRING 

• You have worked for a minimum of 8 years in a fast paced and high growth environment as a Supplier Quality Engineer, Supplier Development Engineer, or Supplier Industrialization Engineer, Manufacturing Engineer, Process Engineering.
• You have successfully launched into volume production complex mechanical / electromechanical components  and assemblies from prototype through mass production stages.
• You have actively participated in product design efforts and thus know what it takes to transition from prototype to volume production (CAD system experience like Nx, Catia, Solidworks is a bonus).
• You have worked with an established Quality System and applied it to improve your supply base (applicable standards are AS9100/ISO9001/IATF16949).
• You have achieved measurable results with implementing Product Quality Planning with part suppliers and contract manufacturers, both domestic and overseas (applicable examples are Advanced Product Quality Planning, Production Part Approval Process, Process Failure Modes and Effects Analysis, SPC)
• You can thrive in structured and unstructured environments and are not dissuaded at the prospect of making hard decisions about what is important and urgent against a backdrop of limited resources.

Major Bonuses

• Japanese-fluent or native speaker
• You are a first principles problem solving - you understand the value of methods such as 8D, 5-WHY, Pareto Charts and Fishbone Diagrams because you have achieved measurable results by using them and influencing others to do the same.
• Technical expertise in at least several of the following disciplines: Motor manufacturing  (Lamination, Winding, Magnets, etc), injection molding with mold flow simulation, machining , inspection fixture design, GD&T, metrology (CMM/OMM programming and inspection), manufacturing line setup , electro-mechanical assembly & testing etc
• Experience managing vendors in various geographies with a strong understanding of what manufacturing excellence looks like across a variety of processes. Demonstrated ability to walk into a new potential supplier and rapidly assess industrialization capability, reliability and quality, and safety
• You have a good understanding of and have successfully implemented the correct gated controls within a product development process and achieved the intended results.
• You have strong project management skills with demonstrated ability to drive aggressive timelines with key stakeholders internally and externally.

What Else You Need to Know

This role will require travel 40-60% of the time to visit Suppliers, and Zipline will work together with you to make sure that this is possible.

The starting cash range for this role is $150,000 - $200,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.