About The Role

Zipline’s communications team shapes and shares the company’s story and impact. We develop and implement strategies and tactics to educate our target audiences about Zipline, tell stories that raise awareness about what we’re doing and the impact that we’re having, increase acceptance of and excitement for our system, and cultivate ambassadors. We are passionate storytellers and make complex topics simple and understandable.  

This is a highly cross-functional and high-impact role. You’ll define how Zipline shows up across social platforms, build and execute a cohesive strategy, and drive day-to-day execution. You’ll shape not just what we say, but how we show up—growing awareness, engagement, and advocacy at scale, building trust and brand love, and helping foster an informed, enthusiastic, and supportive community for Zipline. 

You’ll be equal parts strategist and operator: comfortable setting direction and also jumping into real-time moments, writing posts, engaging with audiences, and guiding content creation. You should be deeply plugged into internet culture, have sharp creative instincts, excellent judgment, good taste, and a clear understanding of how to build and grow a modern social presence. You’ll thrive in this role if you are calm under pressure, are sharp and witty with language, are a hard worker, run towards fires not away from them, and energized by engaging directly with people at scale. Your work will play a critical role in building and defending Zipline’s reputation, growing our audience, and cultivating a passionate community around our mission. By doing that, you’ll help millions of people save time and get access to faster, more convenient and more affordable delivery that’s better for the environment. This is an in-person role based in South San Francisco, with up to 20% travel.

What You'll Do

Strategy & Planning

• Own Zipline’s social media strategy across platforms including Instagram, TikTok, X, YouTube, and emerging channels
• Define goals, KPIs, and growth targets; build and execute against a clear roadmap
• Identify opportunities to expand reach, relevance, and engagement through content and platform-native approaches
• Shape and evolve Zipline’s voice and presence across platforms
• Stay ahead of trends, platform changes, and cultural moments

Content & Execution

• Lead development and management of the cross-channel content calendar
• Partner with internal teams (Communications, Film, Marketing, Operations, Field Marketing) to translate priorities into compelling social content
• Concept and guide creation of social-first content, working with internal creators and external partners
• Write, edit, and publish high-quality, platform-native posts
• Support launches, announcements, and key moments with integrated social plans

Community & Engagement

• Own day-to-day community management across Zipline’s global channels, ensuring timely, thoughtful, and brand-aligned engagement
• Engage with audiences in real time by responding to comments, DMs, mentions, and trends with speed, accuracy, and strong judgment
• Act as the voice of Zipline online, maintaining a consistent, human, and brand-aligned tone across platforms
• Monitor social conversations, sentiment, and emerging issues; flag risks and opportunities early
• Surface insights and analytics from the community and provide reporting to inform content, messaging, FAQs, and broader comms strategy
• Turn real-time moments into opportunities for engagement and brand building

Performance & Insights

• Track performance across platforms; analyze engagement, growth, and sentiment
• Translate insights into actionable recommendations to continuously improve content and strategy
• Provide reporting and insights to inform broader communications and marketing efforts

Cross-Functional Collaboration

• Partner closely with Communications, Marketing, Creative, and Operations teams
• Align social efforts with broader campaigns, media moments, and company priorities
• Monitor earned media content, select clips and share them on social accordingly
• Manage timelines, workflows, and stakeholders to ensure consistent execution 
• Support launches and key moments with elevated community engagement and moderation
• Lead the development and management of our cross channel posting schedule, including working cross functionally and holding other teams/team members accountable for deadlines 

What You’ll Bring

• 6+ years of experience managing social media communities for a brand, organization, media company or your own profile
• Proven experience owning and growing social media accounts 
• Strong strategic thinking paired with a hands-on, execution-oriented mindset
• Exceptional writing and editing skills, with sharp instincts for tone and audience. Copywriting experience is a plus
• Digital native personality. Deep understanding of social platforms, trends, formats, and internet culture
• Experience building accounts and executing content tied to measurable growth outcomes
• Strong judgment in fast-moving, high-visibility or high pressure situations
• Ability to manage multiple priorities and collaborate cross-functionally
• Excellent organization, attention to detail, and project management skills
• Strong storytelling instincts 
• Experience engaging with large, diverse audiences in fast-moving or high-visibility environments
• Experience working with creators, influencers, or media is a plus
• Desire and ability to travel for work (approximately 20%) 

You’ll Thrive in the Role If:

• You’re a self-starter and collaborate well cross-functionally.
• You like to work in fast-paced environments, are great at multitasking, and can go with the flow.
• You have excellent attention to detail. 
• You are equal parts creative and strategic.
• You are intellectually curious and a team player. 
• You are passionate and excited about Zipline’s mission, impact and products. 
• You’re comfortable as an "entrepreneur," look for ways to continuously improve and take ownership. 

WHAT ELSE YOU NEED TO KNOW 

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

About You and The Role  

Zipline is looking for a Head of Communications for Africa — a strategic leader who can set and drive an ambitious communications vision while also rolling up their sleeves to execute in a fast-paced, high-growth, resource-constrained environment.

You will serve as a critical member of the Africa leadership team and a thought partner to senior executives. This role spans in-country marketing, external communications, internal communications, and executive communications, and requires someone who thrives as both a big-picture strategist and a hands-on operator. You will own Zipline’s narrative in Africa, strengthen our brand across markets, and help champion the impact Zipline creates for governments, partners, and communities.

You understand what it takes to build trust with leaders, influence stakeholders, and guide decision-making during moments of opportunity and uncertainty.

This role is open within Africa, preferably in one of the markets we have a presence in (Ghana, Nigeria, Cote d'Ivoire, Rwanda, Kenya), with frequent travel across the region.

What You’ll Do

External Communications & PR

• Own Zipline Africa’s external communications strategy across all markets.
• Lead media relations, crisis communications, thought leadership, and proactive storytelling.
• Build and maintain relationships with journalists, industry groups, partners, and government stakeholders.
• Develop compelling narratives that communicate Zipline’s impact, innovation, and mission.
• Oversee press releases, media briefings, speaking engagements, conferences, and signature events.

Internal Communications

• Drive internal communications for Africa, ensuring clarity, alignment, and visibility for key initiatives.
• Partner with Africa leadership to craft messages for All Hands, org-wide updates, and internal moments that build culture.
• Ensure communication systems scale across countries and teams.

Executive Communications

• Prepare senior executives (including regional leadership) for key speeches, media opportunities, and strategic conversations.
• Develop messaging, presentations, briefing materials, and talking points.
• Ensure leaders communicate with clarity, alignment to global priorities, and cultural sensitivity across markets.

Leadership & Cross-Functional Partnership

• Serve as a trusted advisor to the Africa leadership team.
• Partner closely with global communications while tailoring strategy to Africa’s unique context.
• Influence decision-making, challenge assumptions, and articulate the communications implications of business choices.
• Build and manage agency relationships (PR, digital, creative) and leverage them efficiently in a resource-constrained environment.
• Build and lead a small yet mighty in-house team

What You’ll Bring

Must-Have Experience

• 8 years of relevant professional experience and at least 2-3 years building/managing a team/function
• Significant leadership experience in communications, PR, crisis management, or strategic communications.
• Success working in high-growth, high-complexity environments and thriving with limited resources.
• Demonstrated ability to operate as both a strategic leader and hands-on executor.
• Experience navigating and communicating across multiple African markets.
• Strong judgment, narrative development skills, and the ability to influence senior stakeholders.
• Ability to craft clear, compelling written and verbal communications for diverse audiences.
• Experience managing agencies and coordinating cross-functional partners.
• Professional polish and strong stakeholder presence.

What Else You Need to Know   

About You and The Role  

Are you a communications and storytelling ninja? Do you know how to build and execute strategic communications campaigns that educate your audience and celebrate champions? Then this role could be for you! 

Zipline is hiring a Communications Manager, Local & Launch Communications to serve as the primary communications lead for new market, store and site launches. This new role owns local and launch communications end-to-end — pre-launch through early and mature operations — and is the day-to-day point person for traditional media, new media, creators/influencers, and visual storytelling partners in new markets.

You will build trust and excitement in local communities, cultivate and shape Zipline’s reputation as we launch, and ensure every new deployment lands with clarity, credibility, and momentum. This role is ideal for a hands-on communications leader who thrives in fast-moving environments and knows how to turn complex operations into compelling local stories.

What You'll Do  

• Own communications for in market site and store launches, serving as the main point of contact for all local and launch-related comms.
• Plan and execute integrated launch communications across traditional media, digital and new media, and visual storytelling.
• Build and manage strong relationships with local, regional, and national reporters, creators/influencers, and YouTubers.
• Lead story development, media outreach, interviews, and on-the-ground press moments tied to launches and milestones.
• Partner with videographers, photographers, and designers to capture and deploy high-quality visual content from launches and operations.
• Develop core messaging and media materials including press releases, talking points, FAQs, reactive statements, blog posts, and video briefs.
• Support launch events, media tours, and community moments with a strong PR and storytelling lens.
• Provide clear, confident communications counsel to cross-functional partners including Operations, Government Relations, Community, Marketing, and Design.
• Monitor and manage local issues or misinformation, escalating and responding quickly when needed.
• Plan and execute events, with a sharable/viral lens to them. 
• Train and advise local team members on communications and messaging 
• Serve as a Zipline spokesperson

What You'll Bring  

• 7+ years of communications experience in-house, agency, media, or politics; launch and local market experience strongly preferred.
• Proven success working directly with traditional media and emerging media, including creators and digital platforms.  Past work experience with creators, influencers and new media is a plus. 
• Strong news/viral judgment, crisp writing skills, and the ability to simplify complex topics.
• Experience managing visual storytelling projects and working closely with videographers, managing on-site video crews or content teams.
• Excellent attention to detail, project management and writing skills, paired with exceptional judgment and a strong understanding of the media landscape and/or local markets.
• High ownership mindset, excellent project management skills, and comfort operating independently as the local comms lead.
• Curiosity, creativity, and a passion for storytelling along with the ability to sniff out potential newshooks and stories.
• Prior success collaborating cross-functionally with diverse, globally distributed teams.
• Desire and ability to travel for work (approximately 35%)

You’ll Thrive in the Role If:

• You are comfortable working with the media and building relationships with them 
• You’re a self-starter and collaborate well cross-functionally
• You like to work in fast-paced environments, are great at multitasking, and can go with the flow 
• You are a good writer and have excellent attention to detail 
• You are equal parts creative and strategic
• You are intellectually curious and a team player 
• You are passionate and excited about Zipline’s mission, impact and products 
• You’re comfortable as an “intrepreneur,” look for ways to continuous improve and take ownership

What Else You Need to Know   

We are open to hiring this role out of the Dallas Fort-Worth or Houston region. 

The starting cash range for this role is $105,000-130,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

About You and The Role  

We are looking for a Product Marketing Lead to define and own how Zipline’s product comes to life, internally and externally. Our product is powerful, fast-moving, and deeply technical, and this role will help ensure that its full potential is clearly articulated through a cohesive narrative, thoughtful positioning, and well-timed storytelling.

You will sit at the intersection of engineering, marketing, and leadership to bring structure, clarity, and momentum to how our product evolves and how it is experienced. While engineering owns product development, you will help shape how priorities are framed, how capabilities are bundled into compelling stories, and how progress is communicated to the world.

This is a foundational role for someone who thrives in ambiguity, sees patterns early, and can translate rapid technical progress into clear vision and impact.

What You'll Do  

Define the Product Narrative

• Establish a clear, cohesive story for Zipline’s product, including vision, value, and evolution over time.
• Bring structure and flow to how the app, platform, and capabilities are positioned and explained.
• Translate complex technical capabilities into simple, compelling narratives for diverse audiences.

Shape Launch Strategy and Milestones

• Own product and feature launches end-to-end, from positioning and messaging to rollout strategy.
• Create a strategy for bundling multiple feature improvements into meaningful, story-driven moments.
• Ensure major milestones, including new capabilities, scale improvements, and performance gains, are recognized, communicated, and celebrated internally and externally.

Partner Deeply with Engineering

• Work closely with engineering leadership to understand roadmaps, tradeoffs, and technical progress.
• Help bring clarity to how roadmaps are framed and communicated, without owning product management outright.
• Act as the connective tissue between what is being built and how it shows up in market.

Build the Product Marketing Foundation

• Establish product marketing principles, processes, and artifacts that scale as the product matures.
• Create core messaging frameworks, product narratives, and launch playbooks.
• Bring discipline and intentionality to how new features, upgrades, and performance improvements are introduced.

Enable the Broader Organization

• Equip marketing, comms, and leadership with clear, consistent product stories.
• Influence how Zipline talks about progress, from incremental improvements such as range, payload, and weather capability to major platform moments.
• Be a trusted voice in cross-functional discussions about what matters most and why.

What You'll Bring 

• 7+ years of experience in product marketing, ideally in highly technical, early-stage, or hardware-software environments.
• Proven ability to create clarity and narrative in ambiguous, fast-evolving product landscapes.
• Experience working closely with engineering teams and comfort operating without a traditional PM structure.
• Strong storytelling instincts paired with strategic rigor.
• Ability to zoom out to vision and zoom in to execution.
• Comfort building from scratch, including processes, frameworks, and muscle memory.
• A bias toward action, ownership, and momentum.

What Else You Need to Know   

This role is based at our office in South San Francisco, CA. 

The starting cash range for this role is $180,000-220,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

About You and The Role  

Zipline needs a builder who can design, build and operate a world class internal comms program and visitor experience for every investor, partner, government delegation, customer and strategic visitor who walks through our doors. This role is a part internal comms role and a part VIP visitor experience leader. This position owns the systems, narratives, logistics, comms and on site moments that shape how external stakeholders understand Zipline’s mission, capability, and momentum. You’ll own Zipline’s internal comms to all employees and build the internal comms program/function from the ground up. You will orchestrate and host all hands, internal comms programs and visits with VIP external stakeholders end to end, ensuring every interaction is polished, intentional, and reflective of a company operating at the forefront of aerospace, logistics, and autonomy. 

You will partner directly with leadership, Comms, Manufacturing, Product, Engineering, Flight Ops, Operations, Culture, and Commercial to showcase our work with absolute clarity and consistency. Your job is to raise the bar and set the standard for comms to our employees and how the outside world experiences Zipline.

What You'll Do  

Build and run the internal communications function

• Own internal comms function, build it from the ground up and be responsible for executing it
• Run the All Hands program end-to-end: agenda, narrative arc, speaker prep, content creation, production, and follow-up
• Build a quarterly internal comms calendar aligned to the business plan and operating milestones; be responsible for bringing it to life and making it happen
• Build an internal comms program that helps employees feel more connected, and increases employee retention and satisfaction 
• Partner with the People team and our Culture Champion on internal comms
• Lead sensitive communications with strong judgment (org changes, incidents, policy updates), ensuring clarity, speed, and consistency
• Identify other opportunities to for compelling internal comms 

Own VIP visitor experience

• Own the full lifecycle of key VIP visits. Design the flow, narrative, run of show, staffing, and logistics to ensure every visit is seamless and high impact.
• Build a repeatable, scalable visit program that avoids one-off chaos and delivers consistent, high quality experiences as visitor volume grows.
• Craft the storytelling framework for tours and briefings. Package complex technology, operational excellence, and company progress into a crisp, compelling narrative tailored to each audience.
• Lead on-site execution. Coordinate teams, prep select speakers, manage timing, troubleshoot issues in real time, and ensure the environment is polished and ready.
• Partner with leaders across the company to ensure visit content reflects current product milestones, operational achievements, and strategic objectives.
• Develop and maintain physical and digital assets used during visits: demos, displays, briefing materials, environmental branding, and other touchpoints.
• Monitor visit outcomes, gather feedback, and continuously upgrade the program to raise quality and efficiency.
• Identify ways to constantly uplevel the experience and provide a world class visitor experience and representation of Zipline

What You'll Bring 

• 5+ years designing or managing high profile experiences in one or more of the following areas: executive briefings, investor relations support, customer innovation centers, government or partner delegations, hospitality programs, or operationally heavy event management.
• A proven ability to turn complex technology or operational work into concise, compelling narratives that resonate with senior external stakeholders.
• Experience running tight, high stakes events or visits with zero room for sloppiness: you know how to prepare teams, control the flow, and react quickly when plans change.
• Strong operational discipline with the ability to design repeatable processes, manage workflows across functions, and keep execution predictable.
• Excellent communication and facilitation skills, with strong presence and judgment in front of executives, investors, and VIPs.
• High taste level and attention to detail. You know how to build experiences that feel premium, intentional, and consistent with a world class brand.
• Comfort working in a fast moving, scaling environment where priorities shift and visitor demand fluctuates unpredictably.
• A mindset focused on clarity, efficiency, and lifting the burden off internal teams while elevating Zipline’s external narrative

What Else You Need to Know   

About You and The Role 

We’re looking for a Field Marketing Manager to lead Zipline’s on-the-ground marketing efforts in the Austin metro area — our newest market. This role sits at the intersection of brand, community, and growth. You’ll own the strategy and execution of localized campaigns that get people excited about Zipline drone delivery and what we can do for the communities we serve.

We think our drone delivery technology is cool and innovative, and you will need to bring creativity and energy to share our excitement with the communities we serve and drive uptake.

You’ll collaborate closely with cross-functional partners across marketing, operations, and communications to make Zipline a household name in Austin.

What You'll Do 

• Develop and execute a comprehensive field marketing plan tailored to Austin that aligns with national brand and growth priorities.
• Plan and manage regional events, partnerships, and activations that showcase Zipline’s impact and engage target audiences.
• Collaborate with key local partners to co-create programs that amplify Zipline’s presence and highlight shared impact stories.
• Launch creative activations, pop-ups, and demo events to bring the Zipline experience to life for consumers and stakeholders.
• Build and nurture a network of passionate Zipline advocates — from customers to community champions — who share our story and mission.
• Measure program performance, report outcomes, and continuously refine tactics based on results.
• Partner with the central marketing, comms, and ops teams to ensure consistency and scalability.

What You'll Bring 

• 5+ years of marketing experience with at least 2 years in field, experiential, or event marketing (experience in tech, mobility, or logistics is a plus).
• Proven ability to plan and execute local campaigns that drive measurable impact.
• Strong project management skills and attention to detail.
• Excellent communication and relationship-building abilities — you thrive working with diverse stakeholders.
• A self-starter mentality with comfort operating in a fast-moving, startup environment.
• Passion for Zipline’s mission and curiosity about how technology can improve real-world outcomes.

What Else You Need to Know   

This role is based out of Austin, TX. 

The starting cash range for this role is $90,00-120,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

About You and The Role  

We’re looking for a curious mind, a multidisciplinary Senior Copywriter who can concept and create standout work across integrated marketing, growth marketing, brand storytelling, and experiential environments. You’re equal parts brand builder and performance-minded thinker, comfortable writing thumb-stopping paid ads one day, and shaping immersive physical/digital brand moments the next.

You bring a sharp creative point of view, strong writing craft, and the ability to translate insights and ideas into work that drives both brand awareness and conversion.

What You'll Do  

Concept & Execution

• Lead language development for integrated campaigns across brand, growth, lifecycle, and experiential.
• Concept high-performing performance ads (static, video storyboards, social formats) informed by testing insights.
• Develop brand campaigns, including tone of voice, personality, style direction, and language systems.
• Write for experiential environments, including pop-ups, installations, OOH, live brand activations, and physical signage systems.

Cross-Functional Collaboration

• Partner with the broader Marketing & Product teams to turn ideas into breakthrough creative.
• Collaborate with designers, producers, and external partners & agencies to create compelling creative for customers and business partners alike.
• Present work clearly and confidently to creative leadership and cross-functional stakeholders.

Quality & Craft

• Elevate the standard of copywriting, ensuring consistency and cohesion across all touchpoints, digital, social, print, and experiential.
• Maintain exceptional executional quality, even within fast-paced, iterative testing environments.

What You'll Bring 

Core Experience

• 6+ years experience as a creative copywriter in an in-house brand, agency, or hybrid environment, with a focus on integrated marketing campaigns & consumer-focused brand campaigns.
• Proven ability to create both brand-building and performance-oriented creative.
• Experience writing for experiential/physical environments, spatial storytelling, and environmental expressions is a plus. 

Skills

• Expert-level writing craft: tone, voice style and personality.
• Strategic thinking to structure a solid brand voice that reflects the business goals. 
• Strong conceptual thinker with the ability to generate ideas that scale across channels.
• Experience with A/B testing and performance-driven copy.
• Experience building copy systems (not just one-off pieces)
• Familiarity with Figma, Adobe CC and Google ecosystem (Slides, Sheets, Docx..etc).
• An understanding of AI tools to automatize production.
• Understanding of production for digital, print, and environmental executions.

Nice-to-Haves

• Naming experience (products, campaigns, features)
• Scriptwriting (video, motion, audio)
• Long-form editorial writing
• Experience developing social media campaigns

Who You Are

• You are a curious mind
• You are obsessed with the craft
• You are hands on
• You thrive in high-velocity environments and love testing, learning, and iterating.
• You balance artistry with data-informed decision making.
• You’re proactive, energized by ambiguity, and excited to build.
• You value storytelling in every medium.

Portfolio Requirement

Please include a digital portfolio showing:

• Integrated campaign marketing creative
• Brand campaign creative
• Experiential/environmental creative
• At least one project you led from concept through execution
• Any personal projects

What Else You Need to Know   

The starting cash range for this role is $150,000-190,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

About You and The Role  

Zipline’s communications team shapes and shares the company’s story and impact. We develop and implement strategies and tactics to educate our target audiences about Zipline, tell stories that raise awareness about what we’re doing and the impact that we’re having, increase acceptance of and excitement for our system, and cultivate ambassadors. We are passionate storytellers and make complex topics simple and understandable.  

Zipline is expanding in the U.S. and will be delivering food, medicine, retail items and more directly to people’s homes in many states over the next few years. We are seeking a Social-First Video Producer to lead the creation of high-impact, platform-native video content across social channels. This role is responsible for taking short and medium form pieces from ideation through post production and publication.

You will operate end-to-end—from concept to capture to final cut—creating content designed explicitly for social performance. This role requires strong creative instincts, speed, desire/willingness to run towards fires, work in the gray and strong comfort working in the field, including frequent travel to capture launches, operations, and key moments. Your work will strengthen our brand, engage our desired audience, and drive awareness of our mission and impact. Your work will build and defend our reputation, and generate awareness and advocacy for Zipline’s work and operations. By doing that, you’ll help millions of people save time and get access to faster, more convenient and more affordable delivery that’s better for the environment. You’ll thrive in this role if you are mission-driven, entrepreneurial, like to work in fast-paced environments, intellectually curious, hard working, collaborative, and are equal parts creative and strategic.

What You'll Do  

• Own social-first video production for content that will be distributed across including Instagram, TikTok, X, YouTube, the web and emerging channels.
• Lead the production of short-form video optimized for social feeds, trends, and audience behavior.
• Help capture real-time moments in the field—launches, demos, operations, events—and turn them into compelling social content.
• Manage video production logistics including shot planning, on-site production, equipment, and post-production workflows.
• Work with internal teams, creators, and external partners as needed to scale content production.
• Track performance and iterate quickly based on platform insights and audience response.
• Maintain Zipline’s brand voice and visual standards while moving fast and experimenting creatively.
• Partner closely with Communications, Social, and Marketing to translate priorities into video narratives that drive awareness and engagement.
• Comfort working with $0 budgets as well as more robust budgets. 
• Create and lead production and logistics for tours, demos, events, activations and content moments. 
• Help come up with video/content ideas, research ideas, draft posts, create and maintain a content/shoot/production calendar.
• Manage and triage issues, should they arise.  
• Help manage and move along post production.
• Work cross-functionally with a plethora of teams across Zipline.

What You'll Bring  

• 5+ years of experience producing video content for social or digital platforms.
• Proven ability to produce shoots in fast-moving environments. Prior editing and/or color grading experience is a bonus. 
• Deep understanding of producing best practices, social platforms, trends, formats, and best practices.
• Comfortable wearing multiple hats. Can own logistics and production planning end-to-end, but isn’t afraid to jump in on set to help with design, dressing, or problem-solving when things get scrappy.
• Strong storytelling instincts with an eye for moments, pacing, and clarity.
• Experience with media relations, influencer collaborations, digital storytelling and video/content production. (Event production and staffing experience is ideal as well).  
• Proven ability to craft engaging written and visual content across multiple platforms.
• Ability to work cross-functionally, manage multiple projects, and thrive in a fast-moving environment. 
• Comfort working on location, in the field, and in quickly changing dynamic operational environments. Comfort with planned shoots as well as run and gun productions. 
• Strong writing, editing, and verbal communication skills.
• Excellent project management, judgment, and attention to detail.
• Past experience working directly with the media, creators, influencers, and/or new media is a plus. 
• Prior success collaborating cross-functionally with diverse, distributed teams.
• Excellent attention to detail and project management, paired with exceptional judgment.
• Curiosity, creativity, and a passion for storytelling along with the ability to sniff out potential newshooks and stories.
• Desire and ability to travel for work (approximately 30%)

You’ll Thrive in the Role If:

• You are comfortable working with the media/creators and building relationships with them 
• You’re a self-starter and collaborate well cross-functionally
• You like to work in fast-paced environments, are great at multitasking, and can go with the flow 
• You are have excellent attention to detail 
• You are equal parts creative and strategic
• You are intellectually curious and a team player 
• You are passionate and excited about Zipline’s mission, impact and products 
• You’re comfortable as an “intrepreneur,” look for ways to continuous improve and take ownership 

What Else You Need to Know   

The starting cash range for this role is $110,000-150,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

About You and The Role 

We’re looking for a Field Marketing Manager to lead Zipline’s on-the-ground marketing efforts in the Phoenix metro area — our newest market. This role sits at the intersection of brand, community, and growth. You’ll own the strategy and execution of localized campaigns that get people excited about Zipline drone delivery and what we can do for the communities we serve.

We think our drone delivery technology is cool and innovative, and you will need to bring creativity and energy to share our excitement with the communities we serve and drive uptake.

You’ll collaborate closely with cross-functional partners across marketing, operations, and communications to make Zipline a household name in Phoenix.

What You'll Do 

• Develop and execute a comprehensive field marketing plan tailored to Phoenix that aligns with national brand and growth priorities.
• Plan and manage regional events, partnerships, and activations that showcase Zipline’s impact and engage target audiences.
• Collaborate with key local partners to co-create programs that amplify Zipline’s presence and highlight shared impact stories.
• Launch creative activations, pop-ups, and demo events to bring the Zipline experience to life for consumers and stakeholders.
• Build and nurture a network of passionate Zipline advocates — from customers to community champions — who share our story and mission.
• Measure program performance, report outcomes, and continuously refine tactics based on results.
• Partner with the central marketing, comms, and ops teams to ensure consistency and scalability.

What You'll Bring 

• 5+ years of marketing experience with at least 2 years in field, experiential, or event marketing (experience in tech, mobility, or logistics is a plus).
• Proven ability to plan and execute local campaigns that drive measurable impact.
• Strong project management skills and attention to detail.
• Excellent communication and relationship-building abilities — you thrive working with diverse stakeholders.
• A self-starter mentality with comfort operating in a fast-moving, startup environment.
• Passion for Zipline’s mission and curiosity about how technology can improve real-world outcomes.

What Else You Need to Know   

This role is based out of Phoenix, AZ. 

The starting cash range for this role is $90,00-120,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

About You and The Role  

We’re looking for a highly skilled, resourceful, curious mind Production Designer to bring Zipline’s brand to life through exceptional execution across digital, physical, and experiential touchpoints. This role is centered on craft, consistency, and scalability. You’ll take creative direction and brand systems and translate them into precise, high-quality outputs across marketing, growth, and brand initiatives. You’re detail-obsessed, fast, and deeply fluent in production workflows, comfortable handling everything from digital paid media variants and lifecycle assets to print, OOH, and environmental graphics.

You thrive in high-velocity environments, enjoy working across formats and channels, and take pride in making great ideas real.

What You'll Do  

Production & Execution

• Execute high-quality visual design across marketing, growth, lifecycle, and brand initiatives.
• Produce performance marketing assets across paid social, display, email, and web, including rapid iterations and A/B variants.
• Adapt and scale brand creative across formats, channels, and markets while maintaining consistency and quality.
• Prepare production-ready files for digital, print, OOH, and experiential executions.
• Support experiential and physical design needs, including signage, environmental graphics, installations, and branded materials.

Systems & Consistency

• Apply and uphold Zipline’s brand system across all outputs.
  Ensure visual consistency across digital, social, print, and real-world touchpoints.
• Partner closely with brand and creative leads to evolve templates, toolkits, and production systems that scale.

Collaboration

• Work closely with brand designers, copywriters, marketers, producers, and external partners to execute creative efficiently and accurately.
• Incorporate feedback quickly and thoughtfully while maintaining a high bar for craft.
• Communicate clearly around timelines, production needs, and constraints.

Quality & Craft

• Maintain exceptional attention to detail across typography, layout, color, and composition.
• Ensure all deliverables meet technical, accessibility, and quality standards.
• Balance speed with precision in fast-paced, iterative environments.

What You'll Bring 

Experience

• 4–7+ years of experience as a Production Designer, Visual Designer, or similar role in an in-house brand, agency, or hybrid environment.
• Strong experience producing assets for marketing and growth teams across multiple channels.
• Experience preparing files for print, OOH, and environmental production is a plus.

Skills

• Expert-level executional design skills: layout, typography, color, and visual consistency.
• Deep understanding of production workflows for digital, print, and physical environments.
• High proficiency in Figma and Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• Comfort working within established brand systems and templates.
• Familiarity with motion, video, or 3D workflows is a plus (but not required).
• Working knowledge of AI-assisted creative tools (e.g. Gemini, Midjourney, Runway, Krea) is a plus.

Who You Are

• Curious, creative and resourceful
• Detail-oriented and craft-obsessed
• Hands-on and execution-focused
• Fast, reliable, and highly organized
• Comfortable with feedback and iteration
• Calm under pressure in high-velocity environments
• Motivated by bringing ideas to life with excellence
• Proud of the invisible work that makes brands feel effortless

Portfolio Requirement

Please include a digital portfolio showing:

• Production-focused marketing and growth assets
• Scaled adaptations of brand campaigns across formats
• Examples of print, OOH, or environmental work (if applicable)
• At least one project demonstrating end-to-end production execution
• Any relevant personal or experimental projects 

What Else You Need to Know   

The starting cash range for this role is $115,000-140,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.