Zipline
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About Zipline
Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
About You and The Role
As Head of Commercial for the Austin metro, you’ll be accountable for scaling a healthy, high intent marketplace and the metro & site-level business that supports it. You’ll own metro and site level P&Ls and customer metrics (GMV, fleet utilization, take rate, customer growth, retention and frequency), build locally relevant partnerships and go-to-market plays, and run the day-to-day commercial engine that makes Zipline the obvious choice across retail, food, healthcare and industrial use cases. This role is about execution, accountability, and results — you’ll lead a small, high-output team and be Zipline’s external face in the region.
Why You'll Love it: You’ll build things that matter with a team that cares. Competitive pay, meaningful equity, great benefits, and yes — tasty office food. We move fast, celebrate wins, and have fun doing it. You’ll join people who love the product and ship real outcomes.
What You'll Do
- Metro & site P&L and customer metrics. Be accountable for economics and customer outcomes (GMV, fleet utilization, take rate, customer growth, retention, frequency).
- Build a healthy marketplace. Create customer-relevant, liquid marketplaces measured by utilization, customer frequency, retention, and order economics.
- Regional & local sales / partnerships. Own regional and local sales and partnerships; act as the pull function for HQ Sales/Partner Success to activate local enterprise partner stores.
- Local go-to-market & brand love. Ideate and execute local marketing strategies — community engagement, events, activations, and demand partnerships — that drive local brand love and help localize/prioritize HQ marketing work.
- Site selection & capacity planning. Align teams around expansion priorities and work with Maintenance/Operations to align growth with delivery capacity and service quality.
- Demand forecasting & planning. Aggregate forward demand signals across partners into the demand forecast to support company-level planning.
- Experimentation & new use cases. Run experiments and launch new use cases/partners (for example: hero restaurants, auto parts, prescriptions, health system pilots) to expand the platform’s scope and utility.
- Cross-functional & national collaboration. Partner with central HQ teams, such as Marketing, Analytics, Tech and more, and the Houston Operations teams to execute Zipline’s market strategy and ensure site-level realities are heard and prioritized.
- Customer obsession. Be the expert and advocate for the customer in Houston. Surface partner and consumer feedback to inform and drive improvements to the experience.
- External leadership. Serve as Zipline’s external face in the region — representing the business with customers, partners, regulators and the community.
What You'll Bring
- Commercial, sales, or business leadership experience with clear P&L ownership or revenue accountability.
- Proven ability to scale a product or business from launch through growth — ideally in a regulated or operationally complex environment.
- Deep commercial acumen: you translate market insight, pricing and customer needs into practical growth plans.
- Experience collaborating with product/platform teams to surface business requirements and shape platform priorities — without owning national roadmaps.
- Strong cross-functional leadership: you’ve partnered with ops, maintenance, marketing, analytics, and central sales to execute regional plans.
- Exceptional communication and negotiation skills — comfortable with audiences from store managers to C-suite.
- Entrepreneurial, analytical, and execution-oriented mindset — you move fast, experiment, and measure rigorously.
- This role must be based in the Austin metro.
- Must be eligible to work in the U.S.
What Else You Need to Know
Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.
Ready to apply?
Apply to Zipline
Business Intelligence Lead, Commercial
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About Zipline
Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
About You and The Role
Zipline is on a mission to transform how goods move by making autonomous drone delivery the fastest, most reliable, and most delightful logistics system in the world. To sustain our global expansion, we need a Business Intelligence Lead who functions as an AI-augmented strategist—someone who doesn't just look at dashboards but builds the intelligent systems that tell us where to go next.
As the BI Lead for the Commercial team, you are the "intelligence layer" of our operation. You are a power user of Zipline’s data stack, leveraging it to build cutting-edge AI tools and automated workflows that illuminate complex market dynamics. You are a "builder-operator" who uses AI to eliminate manual work and move at the speed of autonomous flight. This is a role for a seasoned professional (10+ years) who thrives on using data-driven influence to align stakeholders and turn commercial insights into operational reality.
This role is based out of our HQ in South San Francisco, CA.
What You'll Do
- AI-First Tooling & Custom Apps: Act as a visionary power user of AI. You will code and deploy custom AI agents, custom internal tools, and automated workflows that turn raw data into real-time recommendations.
- Commercial Performance Analysis: Leverage our existing data stack to take full ownership of measuring commercial health. You will identify systemic opportunities and pinpoint "exploit-ready" growth areas.
- Automation Obsession: Redefine visibility at Zipline. You will identify every manual commercial process and architect an automated, AI-enhanced alternative, ensuring our Commercial team spends less time digging for data and more time winning markets.
- Cross-Functional Influence: Lead through technical diplomacy. You will partner with Engineering and Data teams to ensure the commercial requirements are met, using your soft power to resolve bottlenecks and drive results across the organization.
What You'll Bring
- Expert Communication: You are able to transform complexity into simple, clear, and actionable insight
- Proven Capability: Minimum of 10 years of experience in high growth environments, tech, eCommerce, military, business intelligence, revenue operations, and/or consulting.
- AI & Automation Mastery: You are a specialist in the modern AI toolkit. You have a track record of using LLMs, Python-based automations, and AI workflows to solve business problems.
- Expert Data Consumption: You are an expert at navigating complex data environments. While you won't manage the stack, you understand SQL and BI platforms, capable of extracting high-value insights from diverse sources.
- Academic Excellence: An MBA or advanced degree in a quantitative field is preferred, providing the business frameworks necessary to navigate Zipline’s global commercial landscape.
- Soft Power & Diplomacy: Exceptional ability to work cross-functionally. You know how to build consensus among diverse teams and drive adoption without needing a direct reporting line to get things done.
Why This Team?
- The AI Frontier: We are already past traditional BI. On this team, you have the mandate to experiment with and implement the latest AI tools to redefine how a global logistics company operates.
- High-Stakes Visibility: You will be responsible for the pulse of our commercial business, reporting on the metrics that define Zipline’s success to executive leadership.
- Scale the Mission: Your work ensures that as Zipline grows, our commercial engine remains lean and fast. You are directly responsible for the health of the system that delivers life-saving supplies worldwide.
- Radical Autonomy: We value "owners." You will have the freedom to identify gaps and build the AI-driven solutions you believe are necessary to move the business forward.
What Else You Need to Know
The starting cash range for this role is $150,000 - $200,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.
Ready to apply?
Apply to Zipline
About Zipline
Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
About You and The Role
As Head of Commercial for the Houston metro, you’ll be accountable for scaling a healthy, high intent marketplace and the metro & site-level business that supports it. You’ll own metro and site level P&Ls and customer metrics (GMV, fleet utilization, take rate, customer growth, retention and frequency), build locally relevant partnerships and go-to-market plays, and run the day-to-day commercial engine that makes Zipline the obvious choice across retail, food, healthcare and industrial use cases. This role is about execution, accountability, and results — you’ll lead a small, high-output team and be Zipline’s external face in the region.
Why You'll Love it: You’ll join people who love the product and ship real outcomes. Competitive pay, meaningful equity, great benefits, and yes — tasty office food. You’ll build things that matter with a team that cares. We move fast, celebrate wins, and have fun doing it.
This will be a role based out of Houston, TX.
What You'll Do
- Metro & site P&L and customer metrics. Be accountable for economics and customer outcomes (GMV, fleet utilization, take rate, customer growth, retention, frequency).
- Build a healthy marketplace. Create customer-relevant, liquid marketplaces measured by utilization, customer frequency, retention, and order economics.
- Regional & local sales / partnerships. Own regional and local sales and partnerships; act as the pull function for HQ Sales/Partner Success to activate local enterprise partner stores.
- Local go-to-market & brand love. Ideate and execute local marketing strategies — community engagement, events, activations, and demand partnerships — that drive local brand love and help localize/prioritize HQ marketing work.
- Site selection & capacity planning. Align teams around expansion priorities and work with Maintenance/Operations to align growth with delivery capacity and service quality.
- Demand forecasting & planning. Aggregate forward demand signals across partners into the demand forecast to support company-level planning.
- Experimentation & new use cases. Run experiments and launch new use cases/partners (for example: hero restaurants, auto parts, prescriptions, health system pilots) to expand the platform’s scope and utility.
- Cross-functional & national collaboration. Partner with central HQ teams, such as Marketing, Analytics, Tech and more, and the Houston Operations teams to execute Zipline’s market strategy and ensure site-level realities are heard and prioritized.
- Customer obsession. Be the expert and advocate for the customer in Houston. Surface partner and consumer feedback to inform and drive improvements to the experience.
- External leadership. Serve as Zipline’s external face in the region — representing the business with customers, partners, regulators and the community.
What You'll Bring
- Commercial, sales, or business leadership experience with clear P&L ownership or revenue accountability.
- Proven ability to scale a product or business from launch through growth — ideally in a regulated or operationally complex environment.
- Deep commercial acumen: you translate market insight, pricing and customer needs into practical growth plans.
- Experience collaborating with product/platform teams to surface business requirements and shape platform priorities — without owning national roadmaps.
- Strong cross-functional leadership: you’ve partnered with ops, maintenance, marketing, analytics, and central sales to execute regional plans.
- Exceptional communication and negotiation skills — comfortable with audiences from store managers to C-suite.
- Entrepreneurial, analytical, and execution-oriented mindset — you move fast, experiment, and measure rigorously.
- This role must be based in the Houston metro.
- Must be eligible to work in the U.S.
What Else You Need to Know
Ready to apply?
Apply to Zipline
Senior Manager, SMB Sales Operations & Enablement
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About Zipline
Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
About You and The Role
We are looking for a highly motivated operator to build the sales infrastructure and enablement foundation for Zipline’s SMB restaurant partnerships.
This role will work closely with sales leadership and field sellers to design the processes, tools, and playbooks that enable Zipline to consistently sign, launch, and support local restaurant partners across multiple markets.
This is a hands-on, builder role: you will help define how our SMB motion works today while laying the foundation to scale it nationally.
This role will be based at our HQ in South San Francisco, CA.
What You'll Do
Build the SMB sales playbook
Define and document the outreach motion, messaging, and sales process for signing local restaurant partners so successful approaches can be replicated across new markets.
Stand up the core sales infrastructure
Design CRM workflows, pipeline stages, dashboards, and reporting that give leadership clear visibility into sales activity, conversion, and market performance.
Enable sellers to close partnerships effectively
Develop scripts, FAQs, pricing guidance, and training that help sellers clearly communicate the Zipline partnership to restaurant owners.
Build the restaurant prospecting engine
Identify lead data sources, prospecting tools, and territory design that help sellers consistently find and prioritize the right restaurants.
Design the merchant onboarding experience
Create the workflows, documentation, and tools that move restaurants from signed partnership to successful launch quickly and smoothly.
Support partner success and retention
Define merchant health metrics and feedback loops that ensure restaurants have a strong experience and help Zipline continuously improve the partnership model.
Scale the SMB sales engine across markets
Standardize tools, playbooks, and processes so Zipline can efficiently grow local restaurant partnerships across multiple metros.
What You'll Bring
- 6–10 years of experience in sales operations, sales enablement, revenue operations, or strategy & operations
- Experience supporting SMB or marketplace sales motions, ideally with local businesses such as restaurants, retail, or services
- Strong operator mindset with the ability to build processes and systems from scratch
- Experience implementing or managing CRM systems and sales analytics (HubSpot, Salesforce, etc.)
- Ability to translate field feedback into practical tools, playbooks, and improvements
- Excellent cross-functional collaboration skills across sales, operations, product, and support teams
- Comfort operating in a fast-moving startup environment with evolving processes
Nice to Have
- Experience with local merchant acquisition models (restaurants, marketplaces, fintech, or logistics platforms)
- Background at a high-growth startup or marketplace company
- Experience supporting field sales teams
Why This Role Matters
Zipline is entering a phase of growth where we are expanding from a single market into multiple metros. Building a repeatable SMB partnership engine is critical to that expansion.
This role will help turn early wins with restaurant partners into a scalable national growth model, ensuring sellers have the tools they need to succeed and partners have a great experience from first conversation through launch.
What Else You Need to Know
The starting cash range for this role is $135,000 - $203,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
Ready to apply?
Apply to Zipline
About Zipline
Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
About You and The Role
Zipline is building the future of instant delivery. As a Field Sales Representative, you will work with our commercial leadership to sign up local restaurant and retail partners in Phoenix.
You will directly own specific sales regions within the coverage area of our drone delivery network. You will be responsible for identifying attractive restaurant and retail prospects, and then reaching out to these prospects to explain our service and sign partnership agreements. You are our important ‘eyes and ears’ on the ground - learning what are the most popular restaurants and retailers in each community and actively engaging with these merchants to join our delivery platform.
To do this role well you will need to be curious, driven and a passionate communicator. You should have good sales skills and instincts, and an ability to explain new ideas and concepts in a simple and compelling way. Finally you should be a tenacious self starter who is comfortable bringing prospects along a journey.
This role will be based locally in Phoenix, Arizona and will involve a mix of telephone, email and face-to-face in market sales.
What You'll Do
- Work with our metro commercial leadership and network design team to identify a target list of restaurant and retail partner prospects around each of our sites
- Make cold call reach outs to prospects - phone, email, face-to-face
- Drive an effective sales process: from source to close - exceeding sales targets
- Craft effective sales pitches that show an understanding of a prospects business and resonates with their needs and ambitions
- Evangelize and articulate the benefits of Zipline to prospective customers
- Collaborate with commercial and sales leadership to create compelling presentations, proposals and pitch materials
- Build an ongoing rapport with prospects throughout the sales process so as to create a trusted relationship between Zipline and our merchant partners
What You'll Bring
- 2+ years of experience in field sales, door-to-door sales or telesales - ideally with a delivery marketplace or direct sales of products and services to restaurants and retailers
- Ability to learn and pragmatically iterate your sales approach so as to establish an effective sales motion with different merchant types
- Exceptional communication skills that build confidence and credibility
- Demonstrated ability to identify and map stakeholders, develop relationships with decision makers, and maintain a network of relationships to promote partnerships
- Inherent self-sufficiency, flexibility and confidence, with a preference for autonomously owning activities that drive revenue
- Collaborative approach to sales that includes working with multiple groups both internally and externally
- Familiarity with the business models and value drivers for delivery marketplaces (e.g. Uber Eats, DoorDash), retailers and restaurants
What else you need to know
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
This role has an on-target earnings (OTE) of approximately $150,000 - $160,000 with a 50/50 split between base and variable. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
Ready to apply?
Apply to Zipline
Senior Analyst – Network Planning & Site Strategy
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About Zipline
Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
About You and The Role
Zipline is on a mission to transform how goods move by making autonomous drone delivery the fastest, most reliable, and most delightful logistics system in the world. With the launch of our P2 system in January 2025, deliveries in the United States are growing rapidly — and we are preparing to scale our physical network at unprecedented speed.
We’re looking for a Senior Analyst to help decide where Zipline builds next. Over the next two years, we will deploy hundreds of charging and delivery sites across the U.S., and this role will play a central part in determining which metros we enter, where within those metros we build, and how much infrastructure we deploy.
This is not a traditional analytics role. You won’t be handed clean datasets and narrowly defined questions. Instead, you’ll work in a highly ambiguous, novel problem space — finding, creating, and integrating data where it doesn’t yet exist. You’ll partner closely with go-to-market, real estate, engineering, and operations teams to translate spatial, commercial, and operational complexity into clear recommendations for leadership.
To succeed, you must be comfortable owning open-ended problems, working deeply with Geospatial Information Systems (GIS) and building scalable analyses, tools, and automations that enable Zipline to grow faster and smarter.
What You'll Do
Network & Site Strategy:
Evaluate potential metros and charging locations using GIS, mapping tools, and diverse datasets. You’ll help define where Zipline should expand, how infrastructure should be distributed, and what constraints matter most.
Real Estate Decision Support:
Provide clear, data-backed guidance to real estate teams on where to search, how much to build, and how to evaluate tradeoffs in lease terms, site characteristics, and long-term flexibility.
Cross-Functional Collaboration:
Work closely with sales, customer success, real estate, engineering, and operations to align spatial planning decisions with commercial demand, operational feasibility, and customer needs.
Visualization & Communication:
Create clear, compelling GIS visualizations and analytical outputs that distill complex spatial and operational dynamics into simple, executive-ready conclusions.
Scaling Through Automation & AI:
Build repeatable tools, workflows, and automations — leveraging AI where appropriate — so that site evaluation and metro planning can scale beyond you and be used broadly across Zipline.
Problem Framing in Ambiguity:
Develop reasonable assumptions and proxy metrics when perfect data doesn’t exist. You’ll identify creative ways to answer critical questions despite incomplete or noisy information.
What You'll Bring
High Ownership & Initiative:
You are a self-starter who thrives in unstructured environments. When you don’t have the exact data you need, you find a way forward — whether through proxies, external datasets, or novel approaches.
GIS & Spatial Analysis Experience:
At least 3-5 years of hands-on experience with geospatial data wrangling, querying, analysis, visualization, and validation.
Business Judgment:
Strong intuition for how analytical insights translate into business impact. You can evaluate tradeoffs in cost, risk, and scalability — including the implications of lease terms and infrastructure investments.
Analytical & Technical Fluency:
Advanced proficiency in Excel and Google Sheets. Comfort using AI tools for analysis, light programming, and troubleshooting. Familiarity with SQL and Python is expected. Zipline primarily uses open source GIS tools, such as QGIS.
Executive Communication:
Ability to present conclusions with clarity and poise. You can simplify complex analyses, clearly state assumptions, build executive standard presentations, and guide leadership toward confident decisions.
Comfort with Ambiguity:
You are energized by novel problems and uncertain inputs. You make thoughtful assumptions, test them, and iterate quickly in pursuit of better answers.
Why This Team?
Direct Ownership of Expansion:
Your work will directly influence where Zipline builds infrastructure and how fast we scale across the United States. You will be the key person helping guide where drone delivery goes next at a macro and micro level.
Cross-Functional Impact:
You’ll partner with some of Zipline’s most critical teams — from real estate and go-to-market to engineering and operations — shaping decisions that span the entire company.
Build Something New:
This is a chance to help define how network planning and spatial analytics work in a brand-new industry. You’ll have the freedom to invent tools, processes, and frameworks from the ground up.
High Trust, High Impact:
We value speed, rigor, and judgment. Your analyses won’t sit in decks — they’ll inform real decisions that unlock growth and operational excellence.
What Else You Need to Know
Ready to apply?
Apply to Zipline
Field Sales Representative (Contract)
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About Zipline
Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
About You and The Role
Zipline is building the future of instant delivery. As a Field Sales Representative, you will work with our commercial leadership to sign up local restaurant and retail partners in Dallas.
You will directly own specific sales regions within the coverage area of our drone delivery network. You will be responsible for identifying attractive restaurant and retail prospects, and then reaching out to these prospects to explain our service and sign partnership agreements. You are our important ‘eyes and ears’ on the ground - learning what are the most popular restaurants and retailers in each community and actively engaging with these merchants to join our delivery platform.
To do this role well you will need to be curious, driven and a passionate communicator. You should have good sales skills and instincts, and an ability to explain new ideas and concepts in a simple and compelling way. Finally you should be a tenacious self starter who is comfortable bringing prospects along a journey.
This role will be based locally in Dallas, Texas and will involve a mix of telephone, email and face-to-face in market sales.
What You'll Do
- Work with our metro commercial leadership and network design team to identify a target list of restaurant and retail partner prospects around each of our sites
- Make cold call reach outs to prospects - phone, email, face-to-face
- Drive an effective sales process: from source to close - exceeding sales targets
- Craft effective sales pitches that show an understanding of a prospects business and resonates with their needs and ambitions
- Evangelize and articulate the benefits of Zipline to prospective customers
- Collaborate with commercial and sales leadership to create compelling presentations, proposals and pitch materials
- Build an ongoing rapport with prospects throughout the sales process so as to create a trusted relationship between Zipline and our merchant partners
What You'll Bring
- Ability to learn and pragmatically iterate your sales approach so as to establish an effective sales motion with different merchant types
- Exceptional communication skills that build confidence and credibility
- Demonstrated ability to identify and map stakeholders, develop relationships with decision makers, and maintain a network of relationships to promote partnerships
- Inherent self-sufficiency, flexibility and confidence, with a preference for autonomously owning activities that drive revenue
- Collaborative approach to sales that includes working with multiple groups both internally and externally
What else you need to know
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
This is a contract role with the possibility to convert to full time with strong performance. The hourly rate will be $12/hour with a $500 incentive for every restaurant partner closed.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
Ready to apply?
Apply to Zipline
About Zipline
Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
About You and The Role
Zipline is building the future of instant delivery. As a Field Sales Representative, you will work with our commercial leadership to sign up local restaurant and retail partners in Dallas.
You will directly own specific sales regions within the coverage area of our drone delivery network. You will be responsible for identifying attractive restaurant and retail prospects, and then reaching out to these prospects to explain our service and sign partnership agreements. You are our important ‘eyes and ears’ on the ground - learning what are the most popular restaurants and retailers in each community and actively engaging with these merchants to join our delivery platform.
To do this role well you will need to be curious, driven and a passionate communicator. You should have good sales skills and instincts, and an ability to explain new ideas and concepts in a simple and compelling way. Finally you should be a tenacious self starter who is comfortable bringing prospects along a journey.
This role will be based locally in Dallas, Texas and will involve a mix of telephone, email and face-to-face in market sales.
What You'll Do
- Work with our metro commercial leadership and network design team to identify a target list of restaurant and retail partner prospects around each of our sites
- Make cold call reach outs to prospects - phone, email, face-to-face
- Drive an effective sales process: from source to close - exceeding sales targets
- Craft effective sales pitches that show an understanding of a prospects business and resonates with their needs and ambitions
- Evangelize and articulate the benefits of Zipline to prospective customers
- Collaborate with commercial and sales leadership to create compelling presentations, proposals and pitch materials
- Build an ongoing rapport with prospects throughout the sales process so as to create a trusted relationship between Zipline and our merchant partners
What You'll Bring
- 2+ years of experience in field sales, door-to-door sales or telesales - ideally with a delivery marketplace or direct sales of products and services to restaurants and retailers
- Ability to learn and pragmatically iterate your sales approach so as to establish an effective sales motion with different merchant types
- Exceptional communication skills that build confidence and credibility
- Demonstrated ability to identify and map stakeholders, develop relationships with decision makers, and maintain a network of relationships to promote partnerships
- Inherent self-sufficiency, flexibility and confidence, with a preference for autonomously owning activities that drive revenue
- Collaborative approach to sales that includes working with multiple groups both internally and externally
- Familiarity with the business models and value drivers for delivery marketplaces (e.g. Uber Eats, DoorDash), retailers and restaurants
What else you need to know
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
This role has an on-target earnings (OTE) of approximately $150,000 - $160,000 with a 50/50 split between base and variable. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
Ready to apply?
Apply to Zipline
About Zipline
Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
About You and The Role
Zipline is building the future of instant delivery. As a Field Sales Representative, you will work with our commercial leadership to sign up local restaurant and retail partners in Austin.
You will directly own specific sales regions within the coverage area of our drone delivery network. You will be responsible for identifying attractive restaurant and retail prospects, and then reaching out to these prospects to explain our service and sign partnership agreements. You are our important ‘eyes and ears’ on the ground - learning what are the most popular restaurants and retailers in each community and actively engaging with these merchants to join our delivery platform.
To do this role well you will need to be curious, driven and a passionate communicator. You should have good sales skills and instincts, and an ability to explain new ideas and concepts in a simple and compelling way. Finally you should be a tenacious self starter who is comfortable bringing prospects along a journey.
This role will be based locally in Austin, Texas and will involve a mix of telephone, email and face-to-face in market sales.
What You'll Do
- Work with our metro commercial leadership and network design team to identify a target list of restaurant and retail partner prospects around each of our sites
- Make cold call reach outs to prospects - phone, email, face-to-face
- Drive an effective sales process: from source to close - exceeding sales targets
- Craft effective sales pitches that show an understanding of a prospects business and resonates with their needs and ambitions
- Evangelize and articulate the benefits of Zipline to prospective customers
- Collaborate with commercial and sales leadership to create compelling presentations, proposals and pitch materials
- Build an ongoing rapport with prospects throughout the sales process so as to create a trusted relationship between Zipline and our merchant partners
What You'll Bring
- 2+ years of experience in field sales, door-to-door sales or telesales - ideally with a delivery marketplace or direct sales of products and services to restaurants and retailers
- Ability to learn and pragmatically iterate your sales approach so as to establish an effective sales motion with different merchant types
- Exceptional communication skills that build confidence and credibility
- Demonstrated ability to identify and map stakeholders, develop relationships with decision makers, and maintain a network of relationships to promote partnerships
- Inherent self-sufficiency, flexibility and confidence, with a preference for autonomously owning activities that drive revenue
- Collaborative approach to sales that includes working with multiple groups both internally and externally
- Familiarity with the business models and value drivers for delivery marketplaces (e.g. Uber Eats, DoorDash), retailers and restaurants
What else you need to know
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
This role has an on-target earnings (OTE) of approximately $150,000 - $160,000 with a 50/50 split between base and variable. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
Ready to apply?
Apply to Zipline
About Zipline
Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
About You and The Role
As Head of Commercial for the LA metro, you’ll be accountable for scaling a healthy, high intent marketplace and the metro & site-level business that supports it. You’ll own metro and site level P&Ls and customer metrics (GMV, fleet utilization, take rate, customer growth, retention and frequency), build locally relevant partnerships and go-to-market plays, and run the day-to-day commercial engine that makes Zipline the obvious choice across retail, food, healthcare and industrial use cases. This role is about execution, accountability, and results — you’ll lead a small, high-output team and be Zipline’s external face in the region.
Why You'll Love it: You’ll join people who love the product and ship real outcomes. Competitive pay, meaningful equity, great benefits, and yes — tasty office food. You’ll build things that matter with a team that cares. We move fast, celebrate wins, and have fun doing it.
This will be a role based out of Los Angeles, California.
What You'll Do
- Metro & site P&L and customer metrics. Be accountable for economics and customer outcomes (GMV, fleet utilization, take rate, customer growth, retention, frequency).
- Build a healthy marketplace. Create customer-relevant, liquid marketplaces measured by utilization, customer frequency, retention, and order economics.
- Regional & local sales / partnerships. Own regional and local sales and partnerships; act as the pull function for HQ Sales/Partner Success to activate local enterprise partner stores.
- Local go-to-market & brand love. Ideate and execute local marketing strategies — community engagement, events, activations, and demand partnerships — that drive local brand love and help localize/prioritize HQ marketing work.
- Site selection & capacity planning. Align teams around expansion priorities and work with Maintenance/Operations to align growth with delivery capacity and service quality.
- Demand forecasting & planning. Aggregate forward demand signals across partners into the demand forecast to support company-level planning.
- Experimentation & new use cases. Run experiments and launch new use cases/partners (for example: hero restaurants, auto parts, prescriptions, health system pilots) to expand the platform’s scope and utility.
- Cross-functional & national collaboration. Partner with central HQ teams, such as Marketing, Analytics, Tech and more, and the LA Operations teams to execute Zipline’s market strategy and ensure site-level realities are heard and prioritized.
- Customer obsession. Be the expert and advocate for the customer in LA. Surface partner and consumer feedback to inform and drive improvements to the experience.
- External leadership. Serve as Zipline’s external face in the region — representing the business with customers, partners, regulators and the community.
What You'll Bring
- Commercial, sales, or business leadership experience with clear P&L ownership or revenue accountability.
- Proven ability to scale a product or business from launch through growth — ideally in a regulated or operationally complex environment.
- Deep commercial acumen: you translate market insight, pricing and customer needs into practical growth plans.
- Experience collaborating with product/platform teams to surface business requirements and shape platform priorities — without owning national roadmaps.
- Strong cross-functional leadership: you’ve partnered with ops, maintenance, marketing, analytics, and central sales to execute regional plans.
- Exceptional communication and negotiation skills — comfortable with audiences from store managers to C-suite.
- Entrepreneurial, analytical, and execution-oriented mindset — you move fast, experiment, and measure rigorously.
- This role must be based in the LA metro.
- Must be eligible to work in the U.S.
What Else You Need to Know
Ready to apply?
Apply to Zipline
About Zipline
Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
About You and The Role
Zipline is building the future of instant delivery. As a Field Sales Representative, you will work with our commercial leadership to sign up local restaurant and retail partners in Houston.
You will directly own specific sales regions within the coverage area of our drone delivery network. You will be responsible for identifying attractive restaurant and retail prospects, and then reaching out to these prospects to explain our service and sign partnership agreements. You are our important ‘eyes and ears’ on the ground - learning what are the most popular restaurants and retailers in each community and actively engaging with these merchants to join our delivery platform.
To do this role well you will need to be curious, driven and a passionate communicator. You should have good sales skills and instincts, and an ability to explain new ideas and concepts in a simple and compelling way. Finally you should be a tenacious self starter who is comfortable bringing prospects along a journey.
This role will be based locally in Houston, Texas and will involve a mix of telephone, email and face-to-face in market sales.
What You'll Do
- Work with our metro commercial leadership and network design team to identify a target list of restaurant and retail partner prospects around each of our sites
- Make cold call reach outs to prospects - phone, email, face-to-face
- Drive an effective sales process: from source to close - exceeding sales targets
- Craft effective sales pitches that show an understanding of a prospects business and resonates with their needs and ambitions
- Evangelize and articulate the benefits of Zipline to prospective customers
- Collaborate with commercial and sales leadership to create compelling presentations, proposals and pitch materials
- Build an ongoing rapport with prospects throughout the sales process so as to create a trusted relationship between Zipline and our merchant partners
What You'll Bring
- 2+ years of experience in field sales, door-to-door sales or telesales - ideally with a delivery marketplace or direct sales of products and services to restaurants and retailers
- Ability to learn and pragmatically iterate your sales approach so as to establish an effective sales motion with different merchant types
- Exceptional communication skills that build confidence and credibility
- Demonstrated ability to identify and map stakeholders, develop relationships with decision makers, and maintain a network of relationships to promote partnerships
- Inherent self-sufficiency, flexibility and confidence, with a preference for autonomously owning activities that drive revenue
- Collaborative approach to sales that includes working with multiple groups both internally and externally
- Familiarity with the business models and value drivers for delivery marketplaces (e.g. Uber Eats, DoorDash), retailers and restaurants
What else you need to know
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
This role has an on-target earnings (OTE) of approximately $150,000 - $160,000 with a 50/50 split between base and variable. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
Ready to apply?
Apply to Zipline
About Zipline
Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
About You and The Role
As Head of Commercial for the Phoenix metro, you’ll be accountable for scaling a healthy, high intent marketplace and the metro & site-level business that supports it. You’ll own metro and site level P&Ls and customer metrics (GMV, fleet utilization, take rate, customer growth, retention and frequency), build locally relevant partnerships and go-to-market plays, and run the day-to-day commercial engine that makes Zipline the obvious choice across retail, food, healthcare and industrial use cases. This role is about execution, accountability, and results — you’ll lead a small, high-output team and be Zipline’s external face in the region.
Why You'll Love it: You’ll join people who love the product and ship real outcomes. Competitive pay, meaningful equity, great benefits, and yes — tasty office food. You’ll build things that matter with a team that cares. We move fast, celebrate wins, and have fun doing it.
What You'll Do
- Metro & site P&L and customer metrics. Be accountable for economics and customer outcomes (GMV, fleet utilization, take rate, customer growth, retention, frequency).
- Build a healthy marketplace. Create customer-relevant, liquid marketplaces measured by utilization, customer frequency, retention, and order economics.
- Regional & local sales / partnerships. Own regional and local sales and partnerships; act as the pull function for HQ Sales/Partner Success to activate local enterprise partner stores.
- Local go-to-market & brand love. Ideate and execute local marketing strategies — community engagement, events, activations, and demand partnerships — that drive local brand love and help localize/prioritize HQ marketing work.
- Site selection & capacity planning. Align teams around expansion priorities and work with Maintenance/Operations to align growth with delivery capacity and service quality.
- Demand forecasting & planning. Aggregate forward demand signals across partners into the demand forecast to support company-level planning.
- Experimentation & new use cases. Run experiments and launch new use cases/partners (for example: hero restaurants, auto parts, prescriptions, health system pilots) to expand the platform’s scope and utility.
- Cross-functional & national collaboration. Partner with central HQ teams, such as Marketing, Analytics, Tech and more, and the Houston Operations teams to execute Zipline’s market strategy and ensure site-level realities are heard and prioritized.
- Customer obsession. Be the expert and advocate for the customer in Houston. Surface partner and consumer feedback to inform and drive improvements to the experience.
- External leadership. Serve as Zipline’s external face in the region — representing the business with customers, partners, regulators and the community.
What You'll Bring
- Commercial, sales, or business leadership experience with clear P&L ownership or revenue accountability.
- Proven ability to scale a product or business from launch through growth — ideally in a regulated or operationally complex environment.
- Deep commercial acumen: you translate market insight, pricing and customer needs into practical growth plans.
- Experience collaborating with product/platform teams to surface business requirements and shape platform priorities — without owning national roadmaps.
- Strong cross-functional leadership: you’ve partnered with ops, maintenance, marketing, analytics, and central sales to execute regional plans.
- Exceptional communication and negotiation skills — comfortable with audiences from store managers to C-suite.
- Entrepreneurial, analytical, and execution-oriented mindset — you move fast, experiment, and measure rigorously.
- This role must be based in the Phoenix metro.
- Must be eligible to work in the U.S.
What Else You Need to Know
Ready to apply?
Apply to Zipline