Job Title: Senior Office Services Specialist
Locations: Boston, MA
Reports to: Director Global Facilities

A quick snapshot…

• This is an onsite position, shift is M - F, 8:00AM – 5:00PM; NO weekend work.
• Provide administrative support, answer calls, and other administrative tasks
• Oversee daily operations of catering needs for corporate environment
• Responsible for set-up of meals and clean-up
• Raise maintenance tickets when needed
• Escort all vendors such as external maintenance teams while on the premises
• Manage conference rooms and direct individuals to the appropriate meetings
• Ensure the reception, lobby, and office areas are presentable
• Responsible for employee/visitor badge management
• Respond professionally and efficiently to employees’ concerns and offer solutions
• Responsible for ordering and stocking daily orders of snacks and food for the office
• Responsible for ordering and stocking supplies
• Assist with internal events
• Handle requests and queries appropriately and professionally
• Be willing and able to take on additional projects when needed
• Assist with the on-going development of documentation and internal site
• Upload and maintain documents within SharePoint as needed
• Assist with the office equipment invoicing and budget management
• Provide confident and professional support to administrative assistants and PROS customers
• Assist with processing parking documentation
• Other duties as assigned

Why it’s a big deal… 
The Office Services Specialist plays a key role in keeping the office running smoothly day to day while creating a positive, professional experience for employees, leaders, and visitors alike. As the central point of coordination for communication, facilities, vendors, and workplace operations, this role helps remove friction so teams can stay focused on their work and business priorities. From supporting executive needs to managing office processes, events, and security, the impact of this role shows up in both productivity and culture—ensuring the office is not just functional, but a place where people feel supported, connected, and set up to succeed.

Here’s what we’re looking for…

• Great team player
• Easy-going and positive attitude with a pleasant and approachable demeanor
• Flexibility to pivot deftly to assist in other areas as requested by team members or manager
• Excellent verbal and written communication skills that allow for effective communication with executive management and across a multicultural, multinational office environment
• Proven problem-solving capabilities while providing excellent customer service
• Excellent time management skills including having the ability to eventually work independently with limited daily supervision, as well as under pressure
• Detail-oriented and self-motivated
• Proficiency with SharePoint, Outlook, and Microsoft Office
• Knowledge of automated office equipment (e.g. photocopier, fax, multi-line telephone, etc.)
• Able/willing to lift a maximum of 40lbs
• Experience working in a corporate environment

Locations: Houston, Texas (Hybrid)

Reports to: Senior Manager, Global Campaigns  

A quick snapshot… 

You’ll ensure strategic initiatives translate into executable demand programs focused on specific business priorities, launched with clear success criteria, and drive pipeline. 

You’ll own the strategy and performance of integrated campaigns that drive new logo‑ pipeline, shaping how we show up to buyers, tell our story, and convert interest into revenue. 

Why it’s a big deal… 

This role sits at the heart of how we grow. As the Campaign Manager, you’ll design and run 1:1 and 1:few ABM programs, balancing personalization with repeatable play frameworks built around buying groups, not just individual champions. You’ll be accountable for pipeline outcomes, not just execution, and play a critical role in evolving our go‑-to‑-market approach from disconnected tactics to cohesive, buyer‑-led campaigns. Your work will directly influence funnel velocity, sales alignment, and how effectively we acquire new customers at scale.

Here’s what we’re looking for.. 

Related Experience. You have 5+ years of experience in demand generation, integrated campaigns, or growth marketing. 

Initiative. You'll take full ownership of new‑logo demand generation campaigns, from shaping the initial idea and campaign brief through to driving real pipeline impact, with a strong sense of initiative and accountability. 

Collaborator. You have strong experience working cross-functionally with Product Marketing, Content, Paid Media, and Sales teams and be able to align teams around a clear narrative and point of view and are results-driven.

Results Driven. You have experience owning performance metrics and campaign reporting. You have creative problem‑solving skills and operational rigor, with excitement for building scalable campaign models that evolve over time.

Strategic Thinker. You have a deep understanding of persona-based marketing, buyer journeys, and buyer‑centric messaging. 

Here’s what will give you an edge… 

• A strong buyer-first mindset and real empathy for customer pain points 
• Ability to translate positioning into compelling, cohesive campaign narratives 
• Comfort being accountable for outcomes, not just strategy or inputs 
• Clear, confident communication and cross-functional leadership skills 
• A test and learn mentality with a bias toward continuous optimization 
• Solid understanding of buying groups, complex deal cycles, and how to use intent and engagement signals to guide campaign models that evolve over time.

Job Title: Senior Digital Experience Marketing Manager 
Location: Houston, TX (Must live in the greater Houston area) 
Reports to: Sr. Manager, Performance Marketing 

About the role 

Conga is looking for a Senior Digital Experience Marketing Manager to serve as the connective tissue across our go-to-market engine. The Digital Experience Marketing Manager owns the design and orchestration of Conga’s digital buyer and customer journeys across the lifecycle. This role ensures that demand programs translate into cohesive, signal driven digital experiences that activate buyers, validate interest, and accelerate opportunities. 
 
Sitting at the intersection of Global Campaigns, Field Marketing, and Marketing Operations, this role is responsible for defining how buyers progress through digital journeys, not for owning campaign strategy or paid media execution. The Digital Experience Marketing Manager focuses on journey design, experience logic, and lifecycle orchestration, ensuring intent signals and engagement data are turned into clear next best actions across digital touchpoints. 
 
This is a role rooted in experience design and orchestration. It exists to bring consistency, scalability, and insight to Conga’s digital demand execution. 

 Key Skills and Capabilities 

• Journey design and lifecycle thinking – Ability to design end-to-end digital journeys aligned to buyer progression and opportunity outcomes. 

• Signal interpretation and application – Strong judgment in turning intent, engagement, and behavioral signals into prioritized actions and experience logic. 

• Experience orchestration – Ability to coordinate digital experiences across channels without owning every execution detail. 

• Experimentation and optimization – Comfort designing experiments, interpreting results, and evolving experiences based on learning. 

• Cross-functional influence – Proven ability to partner with campaigns, field marketing, and operations without direct authority. 

• Structured thinking – Ability to define rules, standards, and frameworks that enable scale and reuse. 

 What You'll Do 

 Intent Strategy & Orchestration 

• Define and manage Conga's intent data strategy, orchestrating signals from third-party intent platforms, social channels, review sites, and first-party data into unified, actionable audience segments. 

• Apply buyer stage intelligence to design coordinated, cross-channel plays and deliver clear activation briefs to the Performance Marketing team for in-platform execution. 

• Build a regional intent enrichment model that surfaces the right accounts to the right sales reps at the right time, driving prioritized pipeline. 

• Identify cross-sell and expansion opportunities by monitoring product intent signals and designing coordinated plays across sales and marketing. 

Digital Campaign Activation 

• Translate intent data into precise audience segments and activation briefs executed across paid social, display, programmatic, and search channels. 

• Integrate intent-driven audiences into email nurture programs, ensuring timing and messaging align with buying stage and Global Campaigns frameworks. 

• Build and optimize personalized landing page experiences tied to specific intent-driven plays and audience segments. 

Conversational Experience & AI 

• Own Conga's AI-powered website chat, configuring routing logic, conversational playbooks, and persona-level personalization to convert web traffic into pipeline. 

• Manage AI email agents, ensuring outbound plays are intelligently triggered and integrated with broader intent-driven programs. 

• Establish governance standards for AI-generated interactions, ensuring outputs align with Conga's brand voice, escalation protocols, and human oversight requirements. 

Data, Analytics & Cross-Functional Collaboration 

• Partner closely with Global Campaigns, Field Marketing, and Marketing Operations to bridge intent strategy and channel execution. 

• Prioritize full-journey experience metrics — not just channel performance — to build a holistic view of account engagement and pipeline health. 

• Ensure data flows are clean and actionable across the full tech stack: from intent signals through marketing automation, CRM, and sales outreach. 

• Act as the internal subject matter expert on intent data, journey orchestration, and conversational marketing. 

 Desired Experience 

• Hands-on experience with intent data and account enrichment platforms (e.g., 6sense, ZoomInfo, Clay) to build, enrich, and activate audience segments across sales and marketing programs. 

• Proficiency in marketing automation and digital experience platforms (e.g., Marketo, Folloze) to build intent-triggered nurture programs and audience-specific landing experiences. 

• Familiarity with conversational marketing, CRM, and web analytics tools (e.g., Qualified, Salesforce, Google Analytics) to drive pipeline from web traffic and measure engagement impact. 

What You Need to Be Good At 

• Reading signals, not just collecting them. You know how to look at intent data, engagement patterns, and behavioral signals and translate them into a clear point of view on how to take action. 

• Designing journeys, not campaigns. You think in sequences and progressions, not one-off activations. You can map how a buyer should move from awareness to consideration to pipeline and design the experience logic that gets them there. 

• Orchestrating without owning everything. You're effective working across teams and systems you may not fully control. You can define the play, write the brief, and trust others to execute — without losing accountability for the outcome. 

• Making complexity feel simple. You can take a multi-signal, multi-channel program and distill it into clear frameworks, rules, and briefs that other teams can act on without needing you in every room. 

• Experimenting with intention. You don't just run tests — you design them around a hypothesis, read the results honestly, and use what you learn to evolve the experience. You're comfortable being wrong if it means getting smarter faster. 

• Thinking in systems, not tasks. You notice when something doesn't connect — a signal that isn't flowing, a handoff that breaks, a message that doesn't match the moment — and you fix the system, not just the symptom. 

• Influencing without authority. You can build alignment across campaigns, field, and operations by being clear, credible, and collaborative. Your cross-functional relationships are an asset, not an afterthought. 

A quick snapshot…

We are looking for a hands-on, technically strong Marketing Operations Specialist to own and elevate Conga's email marketing function. This role is the primary driver of our Email Marketing Center of Excellence — responsible for execution quality, deliverability, reporting, and continuous improvement across all outbound email programs. You will report to the Marketing Operations Manager and partner closely with Demand Generation, Product Marketing, Corporate Marketing, and the Sales Development organization to ensure every email is on-brand, precisely targeted, and built to perform.

Why it’s a big deal…  

The Marketing Operations Specialist plays a critical role in ensuring Conga’s email marketing programs are effective, scalable, and data-driven. As the driver of our Email Marketing Center of Excellence, this role directly impacts how we engage prospects, generate pipeline, and support revenue growth. By optimizing campaign execution, deliverability, and performance insights, this position ensures that every email delivers value and drives measurable business outcomes.

Here’s what we’re looking for…

Email Marketing Center of Excellence — Primary Focus

• Own all email campaign builds, scheduling, QA, and sends within Marketo
• Define and enforce email marketing standards, templates, and governance (naming conventions, folder structures, documentation)
• Build and manage an A/B and multivariate testing infrastructure across subject lines, send times, CTAs, and content
• Monitor and continuously improve email deliverability — domain/IP health, bounce management, and CAN-SPAM/GDPR compliance
• Develop and maintain sophisticated email performance dashboards tracking open rates, CTR, conversions, and pipeline influence

Marketo Campaign & Nurture Execution

• Build and manage multi-touch nurture and drip programs across the full buyer journey
• Configure smart campaigns, trigger campaigns, and batch programs supporting all marketing teams
• Partner with the Events team to execute pre- and post-event email programs

Outreach Sequence Management

• Build and maintain Sales/SDR email sequences in Outreach in partnership with the Sales team
• Ensure alignment between Marketo nurture and Outreach sequences to prevent audience overlap
• Track sequence performance and deliver regular optimization recommendations

Database Segmentation & Hygiene

• Build and manage dynamic audience segments and smart lists in Marketo for precise targeting
• Partner with Revenue Operations on database health — deduplication, normalization, and suppression lists
• Manage opt-in/opt-out compliance and unsubscribe processes across all email channels

Here’s what will give you an edge…

Required

• 3–5 years of hands-on experience in marketing operations or email marketing
• Expert-level proficiency in Marketo — smart campaigns, programs, segmentation, tokens, and reporting
• Experience building and managing email nurture and drip programs
• Experience with Outreach or a comparable sales engagement platform
• Strong understanding of email deliverability and compliance (CAN-SPAM, GDPR, CASL)
• Proficiency in database segmentation, list management, and hygiene best practices
• Excellent attention to detail and ability to manage multiple stakeholders and deadlines

Preferred

• Marketo Certified Expert (MCE) certification
• Experience with Salesforce CRM
• Experience with Outreach
• Familiarity with HTML/CSS for email template editing
• B2B SaaS experience

Job Title: Sales Development Representative
Location: Houston, Texas   
Reports to: Sales Development Manager, Marketing   

A quick snapshot

This is your first step in a long and successful career in software sales. We want to bring in hungry, humble, and diverse people with a desire to grow. We’ll teach you how to use some of the coolest technology there is to educate prospects on the value that Conga can bring to their organization. We’ve brought in some fantastic leaders that will teach you how to be successful in a business-to-business (b2b) sales role. Don’t get us wrong… This will be hard work.  We’ll teach you how to do this and how to win in an amazing market. 

Why this role is a big deal…  

The Sales Development team performs the most important function within Conga. Our pipeline is our lifeline. You’re the first line of communication with all potential prospects and will be Conga’s biggest advocate. 

Are you the person we’re looking for?    

Motivated with sales instinct. You’ll drive market share by qualifying and delivering leads that build pipeline for our Sales Executive team in your defined market segment. Numbers-driven professionals that want to learn, grow, and develop their career.  

Takes initiative. You don’t wait around for things to happen or for your manager to tell you what to do. You’re not only proactive about completing your own work, but when you sense the need to introduce an outreach sequence that will benefit the team or the organization -- even if it’s outside your scope of work -- you put a sequence together, talk to the team about it, and own it. And that also goes back to having an entrepreneurial spirt.   

Strong attention to detail & time management. Though SDR experience is not required, we need candidates with strong organizational and follow-up skills on all key accounts and prospects. You will have a lot of autonomy as an SDR; what you put into being an SDR is what you will get out of it.  

Resourceful & Collaborative. At Conga, we achieve together-- when you have questions, you find answers; when you’re faced with challenges, you find solutions. You turn to a variety of resources, including your colleagues, professional network, Internet, articles, books -- whatever helps you get the job done. Then you apply that knowledge across the business where it makes sense. 

Education. If you have a degree/or work experience and are hungry and keen to grow your career in an entry-level sales role…let’s chat!   

Here’s what will give you an edge… 

Strong communication and interpersonal skills. You’re not just comfortable engaging in collaborative discussions, but initiating them, too. You are skilled at reading and adapting to different communication styles. When you speak you are clear and concise. Your strong listening skills foster connection with our clients and allows you to accurately collect the right information so you can resolve issues in the most expedient way. 

Tech Savvy. Experience operating on CRM platforms – Salesforce is our single source of truth. 

Innovative Thinking. Digital media is constantly changing, along with the rules of how we use data to target. You should want to take initiative to research new tactics and find new ways to improve campaign effectiveness.    

Job Title:   Account Executive, Enterprise
Locations:  Remote- West Coast
Reports to:  RVP, Sales 

A Quick Snapshot  

 As an Account Executive, Enterprise at Conga, you’ll have the opportunity to sell mission critical and transformational projects to organizations of significant value. You’ll work closely with Conga Core Account Executives, Sales Engineering, Business/Sales Development & the Customers. Central aspects of the role include creating a strong territory strategy inclusive of multiple resources (Business & Sales Development) prospecting, working, aligning with RevOps, BusApps, IT, Legal, Sales & Operations executives in addition to co-selling with Core Account Executives. If taking your sales career to new heights and embracing complex cycles with multiple stakeholders, look no further.   

Why it’s big deal…  

Enterprise AE’s responsible for sourcing new logo’s and expanding current customers through up-sell and cross-sell motions. Using your sales knowledge and prospecting skills is crucial to keeping our business strong!  

Are you the person we are looking for?  

Champion of the Customer. You understand that customers are one of business’ most important assets and you take that seriously. With more than 11,000 customers around the globe entrusting Conga with their business we make a commitment to their success and would love to hear how you will too!   

Strong Prospecting Experience. The ideal candidate has a proven track record of exceeding sales and prospecting quotas and loves the thrill of the hunt. SaaS and/or Salesforce ecosystem experience is an advantage.   

Strategic Mindset. This consists of deep discovery, aligning to multiple decision makers, building meaningful business relationships, developing and growing pipeline, providing value to customers, creating priority.   

Drive/Results. We are looking for a dynamic, high-performing, and results-driven sales professionals. We are looking for people who want to learn, grow and creatively find success. The ideal candidate has a proven track record of exceeding sales and prospecting quotas and loves the thrill of the hunt. Knowledge of the SaaS and/or Salesforce ecosystem experience is an advantage. 

Job Title:   Account Executive, Enterprise
Locations:  Remote- West Coast
Reports to:  RVP, Sales 

A Quick Snapshot  

 As an Account Executive, Enterprise at Conga, you’ll have the opportunity to sell mission critical and transformational projects to organizations of significant value. You’ll work closely with Conga Core Account Executives, Sales Engineering, Business/Sales Development & the Customers. Central aspects of the role include creating a strong territory strategy inclusive of multiple resources (Business & Sales Development) prospecting, working, aligning with RevOps, BusApps, IT, Legal, Sales & Operations executives in addition to co-selling with Core Account Executives. If taking your sales career to new heights and embracing complex cycles with multiple stakeholders, look no further.   

Why it’s big deal…  

Enterprise AE’s responsible for sourcing new logo’s and expanding current customers through up-sell and cross-sell motions. Using your sales knowledge and prospecting skills is crucial to keeping our business strong!  

Are you the person we are looking for?  

Champion of the Customer. You understand that customers are one of business’ most important assets and you take that seriously. With more than 11,000 customers around the globe entrusting Conga with their business we make a commitment to their success and would love to hear how you will too!   

Strong Prospecting Experience. The ideal candidate has a proven track record of exceeding sales and prospecting quotas and loves the thrill of the hunt. SaaS and/or Salesforce ecosystem experience is an advantage.   

Strategic Mindset. This consists of deep discovery, aligning to multiple decision makers, building meaningful business relationships, developing and growing pipeline, providing value to customers, creating priority.   

Drive/Results. We are looking for a dynamic, high-performing, and results-driven sales professionals. We are looking for people who want to learn, grow and creatively find success. The ideal candidate has a proven track record of exceeding sales and prospecting quotas and loves the thrill of the hunt. Knowledge of the SaaS and/or Salesforce ecosystem experience is an advantage.  

Job Title: Sales Development Representative
Location: Houston, Texas   
Reports to: Sales Development Manager, Marketing   

A quick snapshot

This is your first step in a long and successful career in software sales. We want to bring in hungry, humble, and diverse people with a desire to grow. We’ll teach you how to use some of the coolest technology there is to educate prospects on the value that Conga can bring to their organization. We’ve brought in some fantastic leaders that will teach you how to be successful in a business-to-business (b2b) sales role. Don’t get us wrong… This will be hard work.  We’ll teach you how to do this and how to win in an amazing market. 

Why this role is a big deal…  

The Sales Development team performs the most important function within Conga. Our pipeline is our lifeline. You’re the first line of communication with all potential prospects and will be Conga’s biggest advocate. 

Are you the person we’re looking for?    

Motivated with sales instinct. You’ll drive market share by qualifying and delivering leads that build pipeline for our Sales Executive team in your defined market segment. Numbers-driven professionals that want to learn, grow, and develop their career.  

Takes initiative. You don’t wait around for things to happen or for your manager to tell you what to do. You’re not only proactive about completing your own work, but when you sense the need to introduce an outreach sequence that will benefit the team or the organization -- even if it’s outside your scope of work -- you put a sequence together, talk to the team about it, and own it. And that also goes back to having an entrepreneurial spirt.   

Strong attention to detail & time management. Though SDR experience is not required, we need candidates with strong organizational and follow-up skills on all key accounts and prospects. You will have a lot of autonomy as an SDR; what you put into being an SDR is what you will get out of it.  

Resourceful & Collaborative. At Conga, we achieve together-- when you have questions, you find answers; when you’re faced with challenges, you find solutions. You turn to a variety of resources, including your colleagues, professional network, Internet, articles, books -- whatever helps you get the job done. Then you apply that knowledge across the business where it makes sense. 

Education. If you have a degree/or work experience and are hungry and keen to grow your career in an entry-level sales role…let’s chat!   

Here’s what will give you an edge… 

Strong communication and interpersonal skills. You’re not just comfortable engaging in collaborative discussions, but initiating them, too. You are skilled at reading and adapting to different communication styles. When you speak you are clear and concise. Your strong listening skills foster connection with our clients and allows you to accurately collect the right information so you can resolve issues in the most expedient way. 

Tech Savvy. Experience operating on CRM platforms – Salesforce is our single source of truth. 

Innovative Thinking. Digital media is constantly changing, along with the rules of how we use data to target. You should want to take initiative to research new tactics and find new ways to improve campaign effectiveness.    

THE ROLE 

This is a foundational role. You'll be joining at the ground floor of a newly forming Growth practice, with the mandate to build a rigorous analytics and product-led growth program from scratch. You won't be inheriting a dashboard and maintaining it. You'll be defining what gets measured, why it matters, and how insights translate into action. 

The strongest candidates think in systems and speak in stories. You know how to take messy behavioral data, shape it into a clear narrative, and use that narrative to move stakeholders, influence product decisions, and drive measurable outcomes. You've done this before, in a real PLG environment with real accountability for growth, and you're ready to do it again at scale. 

RESPONSIBILITIES 

• Be the internal authority on Pendo capabilities; stay current on product releases, advocate for best practices, and support team members in building analytics fluency 

• Communicate findings and program progress to stakeholders across leadership, product, and engineering — clearly, consistently, and with business context front and center 

• Contribute to and help shape Conga's digital analytics and in-app engagement program, including instrumentation strategy, KPI definition, and reporting infrastructure 

• Analyze user behavior data to surface actionable insights; translate findings into compelling narratives that influence product, UX, and go-to-market decisions 

• Implement in-app guidance, onboarding flows, and user engagement content using Pendo, with a focus on adoption, activation, and retention 

• Proactively build and nurture relationships with internal stakeholders and external partners to align on priorities, surface opportunities, and accelerate program impact 

• Design and run A/B tests and experimentation frameworks to optimize in-app experiences and drive measurable improvements in engagement and conversion 

• Proactively identify friction points, gaps in adoption, and areas for improvement across the user journey; bring forward recommendations before problems are escalated 

• Familiarity with HTML and CSS as it relates to in-app content customization 
   
  QUALIFICATIONS 

MUST-HAVES 

• 4–6 years of experience in product analytics, growth, or digital adoption — with hands-on ownership of outcomes, not just reporting  

• Demonstrated experience building or scaling a PLG program, including trialability, activation, and self-serve growth motions  

• Expert in Pendo and its core products including Predict, Analytics, and Onboarding; highly proficient in Google Analytics, Microsoft Clarity, Appcues, and Power BI, with the ability to move fluidly between tools depending on the question being asked. 

• Strong data skills: able to define metrics, build dashboards, run cohort analyses, and design experiments independently  

• Exceptional communication skills — you write clearly, present with confidence, and know how to translate data into a story that drives decisions 

• Experience working cross-functionally in a fast-moving environment where influence matters more than authority 
   
   

NICE-TO-HAVES 

• Experience contributing to a formal design system; designing for enterprise SaaS software 

• Background in change management or digital adoption strategy 

• Familiarity with HTML and CSS as it relates to in-app content customization 

KEEP IN MIND 

• This hybrid role is preferred near our corporate offices in Houston or Boston 

• This is not a pure reporting or BI role. Growth impact and program ownership are central. 

• You'll be building from zero: high autonomy, high accountability, strong support. 

• Interview process will include a case exercise focused on how you've used data to tell a story and drive change  

WHAT WILL GIVE YOU AN EDGE 

Entrepreneurial Spirit. You spot opportunities others walk past and take initiative without waiting to be asked. 

Builder's Mentality. Builder's Mentality. 

Data Storytelling. You don't stop at the chart. You frame findings in terms that resonate with product leaders, executives, and engineers and turn insight into action. 

PLG Depth. You understand the full arc of product-led growth: how trials convert, where activation breaks down, what drives expansion. You have opinions and experience to back them up. 

Influence Without Authority. This program touches every corner of the business. You build trust, earn credibility, and move teams forward through good thinking and clear communication. 

INTERESTED? WE WANT TO HEAR FROM YOU 

Apply with a summary of a growth or analytics program you've owned including what you built, what you measured, and what changed as a result. Don't meet every requirement? We still encourage you to apply. At Conga we are committed to building a diverse, inclusive, and authentic workplace. 

A quick snapshot…

The Office Services Specialist is responsible for office management, including handling multi-line phones, greeting clients and visitors, stocking, data entry, placing and managing catering orders and executing executive level administrative projects and event organization.

Why it’s a big deal…

The Office Services Specialist plays a key role in keeping the office running smoothly day to day while creating a positive, professional experience for employees, leaders, and visitors alike. As the central point of coordination for communication, facilities, vendors, and workplace operations, this role helps remove friction so teams can stay focused on their work and business priorities. From supporting executive needs to managing office processes, events, and security, the impact of this role shows up in both productivity and culture—ensuring the office is not just functional, but a place where people feel supported, connected, and set up to succeed.

Here’s what we’re looking for…

• Takes care of incoming and outgoing communication & handles business correspondence when needed;
• Organizes and schedules business meetings and appointments;
• Act as a primary point of contact for internal and external customers on various matters and inquiries, some international;
• Takes active part in ensuring office & employee security;
• Monitors and maintains office supplies inventory, materials and equipment;
• Creates and manages the office processes;
• Maintains constant contacts with suppliers, vendors, landlords, facility maintenance to ensure the proper operations of the office;
• Assist with resolving a range of Executive challenges and inquiries while efficiently and accurately managing frequently changing calendars;
• First point of contact when greeting clients and visitors, responsible for determining the purpose of their visit and directing them appropriately;
• Accurately order and confirm catering orders for internal, and client, meetings, submit and confirm receipt of all orders;
• Responsible for badge access management which includes continuous maintenance to confirm compliance with security;
• Oversee conference room usage and booking conflicts;
• Assist with the on-going development of the reception manual;
• Assists with budget management;
• Provide support to the administrative assistants which may include assisting their guests upon arrival, scheduling tours, assisting with scheduling catering and preparing for both internal and client meetings;
• Plans and organizes company social activity events on a regular basis;
• Updates SharePoint office page and advises on visitor’s logistics and accommodations.
• Flexibility to step into other areas as requested from Office Services Management while keeping pace on all daily tasks;
• Other duties and projects as assigned.

Here’s what will give you an edge…

• University Degree in Business Administration or another related field;
• Min 3+ years of experience in an administrative and organizational role in an international environment;
• Proficiency with Outlook and Microsoft Office (Word, Excel, PowerPoint and Internet applications);
• Excellent English and Bulgarian verbal and written communication skills that allow for effective communication with executive management and across a multicultural, multinational environment;
• Independent and self-motivated professional, able to grow positive relationships with clients and colleagues at all organizational levels;
• Possess mature confidence when managing changing priorities;
• Possess front office professionalism;
• Autonomous in  rules and procedures;
• Autonomous in Document editing and structuring.
• Very organized, able to work autonomously, to multitask effectively and to meet tight deadlines;
• Represent the company in professional manner.

Job Title: Associate Software Engineer, AI
Location: Bangalore
Reports to: Sr. Manager, AI/ML

A quick snapshot…

As an Associate Software Engineer, you’ll be working on developing robust solutions across next-generation AI/GenAI based products and solutions. As a critical member of our team, you will play a pivotal role in enhancing our design, development, and continued enhancement of our features along with writing unit & integration tests to ensure features never break.

Why it’s a big deal…

This is one of the critical roles under the AI team within Engineering. You will possess deep technical expertise as a AI engineer and a strong commitment to participate in the entire AI development lifecycle, including data collection, preprocessing, model training, evaluation, and deployment. This role works on multiple technologies and databases to make sure the product development moves towards rapid development, rich controls, more scalable, and better security.

Are you the person we’re looking for?

Related Experience. You should have at least 6 Months of experience in the software industry as a AI Engineer and the technical requirements necessary to design, develop, test and implement solutions.

Technical Skills. You’re likely to have proficiency in AI development technologies such as Python, FastAPI, PyTest, Celery and other Python frameworks and familiarity with AI/ML, GenAI, and MLOps concepts.  You also possess good understanding with object-oriented programming, concurrency, design patterns, and REST APIs. Your familiarity with CI/CD tooling such as Terraform and GitHub Actions and frameworks like LangChain, LangGraph, and databases like SQL and NoSQL such as MongoDB, MSSQL, or Postgres. Understanding of Data Structure & Algorithm analysis and its usage in scalable software design.

Strong communication and interpersonal skills. You’re not just comfortable engaging in collaborative discussions, but initiating them, too. You are skilled at reading and adapting to different communication styles. When you speak you are clear and concise. Your strong listening skills foster connections with our clients and allow you to accurately collect the right information so you can resolve issues most expediently.

Education. A bachelor’s degree in engineering or equivalent.

Here’s what will give you an edge…

Initiative. You don’t wait around for things to happen or for your manager to tell you what to do. You’re not only proactive about completing your work, but when you sense the need to introduce a project that will benefit the team or the organization -- even if it’s outside your scope of work -- you put a proposal together, talk to the team about it, and own it. And that also goes back to having an entrepreneurial spirit.

Strong troubleshooting skills and logic based thinking is your forte. This is an absolute must. Your proven ability to analyze and apply logical thinking to determine the root cause of an issue is fundamental to success in this role.

Clear, deliberate, and collaborative communicator. You don’t just engage in collaborative discussions, you initiate them regularly. You are clear and concise when you speak and write -- and even creative in terms of ensuring your messages are received and understood. You leave no room for assumptions or misunderstanding. It’s what sets you apart from the rest.

Exposure to mature SDLC practices. Understanding of Agile methodologies. Experience with unit testing, code coverage, and security scan tools. Proficient in working with source control tools like GitHub/Bitbucket.

#LI-RT1

Job Title:   Account Executive, Enterprise
Locations:  Remote
Reports to:  RVP, Sales 

A Quick Snapshot  

 As an Account Executive, Enterprise at Conga, you’ll have the opportunity to sell mission critical and transformational projects to organizations of significant value. You’ll work closely with Conga Core Account Executives, Sales Engineering, Business/Sales Development & the Customers. Central aspects of the role include creating a strong territory strategy inclusive of multiple resources (Business & Sales Development) prospecting, working, aligning with RevOps, BusApps, IT, Legal, Sales & Operations executives in addition to co-selling with Core Account Executives. If taking your sales career to new heights and embracing complex cycles with multiple stakeholders, look no further.   

Why it’s big deal…  

Enterprise AE’s responsible for sourcing new logo’s and expanding current customers through up-sell and cross-sell motions. Using your sales knowledge and prospecting skills is crucial to keeping our business strong!  

Are you the person we are looking for?  

Champion of the Customer. You understand that customers are one of business’ most important assets and you take that seriously. With more than 11,000 customers around the globe entrusting Conga with their business we make a commitment to their success and would love to hear how you will too!   

Strong Prospecting Experience. The ideal candidate has a proven track record of exceeding sales and prospecting quotas and loves the thrill of the hunt. SaaS and/or Salesforce ecosystem experience is an advantage.   

Strategic Mindset. This consists of deep discovery, aligning to multiple decision makers, building meaningful business relationships, developing and growing pipeline, providing value to customers, creating priority.   

Drive/Results. We are looking for a dynamic, high-performing, and results-driven sales professionals. We are looking for people who want to learn, grow and creatively find success. The ideal candidate has a proven track record of exceeding sales and prospecting quotas and loves the thrill of the hunt. Knowledge of the SaaS and/or Salesforce ecosystem experience is an advantage.  

Job Title: Industry Marketing Manager
Locations: Houston / Boston (Hybrid)
Reports to: Head of Industry Strategy 

A career that’s the whole package! 

At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard.  

Conga accelerates the customer’s journey to becoming a more connected and intelligent business. The Conga Advantage Platform is recognized worldwide for enhancing this journey, bringing together Price Optimization, Configure, Price, Quote, Contract Lifecycle Management, and Document Automation capabilities on a single open platform. It integrates seamlessly with any ERP, CRM, and Cloud. Powered by a unified data model and purpose-built AI, Conga helps companies achieve a unique advantage—one built on seamless connection, actionable intelligence, and scalable growth. 

Our approach is grounded in the Conga Way, a framework that encapsulates our values and drives everything we do as an organization—from hiring to decision-making and product development to colleague programs. Created with direct input from our colleagues, the Conga Way forms the foundation of our vibrant culture.  

A quick snapshot… 

The Industry Marketing Manager works within the Industry Marketing team in crafting and communicating Conga’s unique POV for the key industries that we serve. This is a multi-faceted role interfacing with Conga’s customers, sales teams and channel partners in helping them understand Conga’s industry value. Success in the role requires a unique combination of skills and above all the ability to define Conga’s value and unique perspectives for those industries.  

Why it’s a big deal…   

This role is pivotal to Conga’s continued growth and customer success. Last year, Conga’s vertical differentiation produced Conga’s largest growth segment. We look to expand on that success in other industries and you can be a big part of that success. Your insights will provide our sales teams and channel partners with unique angles into how Conga operates in your industries, filling whitespace with new ways to apply Conga’s solutions. Important deliverables in creating Conga’s Industry POV will include: industry profiles, relevant use-case definitions, industry marketing and sales content, and customer case studies. 

Are you the person we’re looking for? 

Related experience. You’re a seasoned pro when it comes to understanding complex problems and crafting elegant solutions. Your unique skillset includes the following: 

• Think of yourself as an Industry Steward for the industries you own.  You are, the go-to person for all things related to that industry. You are Conga’s voice to the market.  
• You have extensive experience creating positioning and messaging and translating it into marketing and sales content. 
• You are a life-long learner, who is curious and constantly improving on what has been done before. You can go deep on a topic or industry but can also think about the bigger picture story. 
• Clear and confident communicator, both written and verbal. You express your views with clarity and conviction, while remaining open to other perspectives. This shows on the data sheets, decks and blogs you write and the presentations you deliver.  
• You gain the confidence of your teammates and colleagues. Picture spending time with customers and sales teams understanding how Conga is utilized in their industry. Then presenting Conga’s unique POV back to others. 

Analytical thinker and creative problem solver. You’re able to see issues holistically and get to the root of the issue -- a key skill in this role. You’re skilled in identifying creative solutions to unique customer requirements. 

Customer-Facing Skills. You bring confidence and clarity to every customer interaction. You know how to communicate, solve problems, and represent Conga professionally.  

Here’s what will give you an edge… 

Applications Software Experience. You have 5-10+ years of experience in the following:  

• Customer sell-side – Products, customers and channels 
• Company research – Learning about what our customers and prospects do excites you. 
• You’ve completed your Bachelors degree. An MBA or analytical Masters degree is a plus.  
• Product Marketing/Business Development/Sales experience or interface. An understanding of what makes software products successful.  
• AI – you have a deep interest and curiosity in AI, using it to merge your valuable content with our customer’s goals and challenges.   

Initiative. You don’t wait around for things to happen or for your manager to tell you what to do. You’re not only proactive about completing your own work, but when you sense the need to introduce a project that will benefit the team or the organization -- even if it’s outside your scope of work -- you put a proposal together, talk to the team about it, and then own it. 

Organizational skills. As a core Industry Marketing team member, you will be asked to help organize and allow our content engine to scale. This focus will help to accelerate bringing our team’s ideas to our customers, channel partners and sales teams.   

Job Title: Software Architect
Locations: Houston OR Boston (Hybrid)
Reports to: Senior Director, Product Development

 A quick snapshot…

The Software Architect role is a key technical leadership position within Conga B2B Platform Engineering. This role is designed for experienced Conga engineers and technical leaders who want to expand their architectural influence, deepen platform-level impact, and help shape the future of Conga’s Revenue Lifecycle Management (RLM) products.
As a Software Architect, you will work across product and platform teams to guide application architecture, ensure alignment with Conga’s technical standards, and mentor senior engineers and tech leads. You will partner closely with Product Management, Engineering Management, and Architecture peers to deliver scalable, secure, and resilient SaaS solutions. This role offers increased scope, strategic ownership, and visibility across Conga’s engineering organization.

Why it’s a big deal….

• Provide architectural direction and technical leadership to product engineering teams.
• Review and guide designs for major enhancements, refactoring initiatives, and new capabilities.
• Ensure engineering teams follow Conga’s SDLC, architectural standards, and DevOps best practices.
• Balance business requirements with non-functional requirements including security, performance, scalability, reliability, availability, and operability.
• Mentor and coach engineering teams, helping raise the technical bar across teams.
• Partner with Product Managers and Engineering Managers to influence roadmap planning and backlog prioritization from a technical perspective.
• Collaborate with Principal and Senior Architects to align application architecture with Conga’s shared platform and long-term technology strategy.
• Promote consistent architectural patterns (API-first, cloud-native, microservices where appropriate) across the product ecosystem.

Here’s what we’re Looking For…

• Strong understanding of Conga’s B2B products, platform architecture, and customer use cases (or demonstrated ability to quickly ramp).
• Proven experience leading technical design discussions and driving architectural decisions within a product team.
• Deep experience delivering enterprise Java based SaaS solutions using Agile methodologies and CI/CD pipelines.
• Solid background designing and building backend services, including REST APIs and data-intensive systems.
• Hands-on experience with relational and/or NoSQL databases.
• Experience working with containerized environments (Docker, Kubernetes).
• Comfortable operating across teams and influencing without direct authority.
• Clear, pragmatic communicator who can translate complex technical concepts for diverse audiences.
• Previous experience contributing to shared platforms or foundational services at Conga.

Why This Role Matters at Conga

• Direct impact on architectural quality, scalability, and long-term sustainability of Conga’s products.
• Increased scope beyond a single team, with visibility across multiple product areas.
• Opportunity to grow towards broader technical leadership paths.
• Influence engineering standards, patterns, and best practices used company-wide.
• Work closely with senior technology leadership shaping Conga’s future platform.

Job Title: Manager, Software Engineer

Locations: Bangalore

Reports to: VP, AI Engineering

 A quick snapshot…

Conga is looking to hire a Manager, Software Engineering to join our extremely talented AI Engineering team. As an Engineering Manager at Conga, you’ll lead a team of software engineers working on our next generation AI Solutions. This team will be responsible for building statistical and machine learning models that support product features across the company. You’ll get to work directly with other Engineering Managers, Architects, Data Scientists, Product Managers, and Directors, all of whom make up the larger team. In this highly collaborative environment, you will have the opportunity to grow as a leader and help mentor others.

This position requires experience leading software engineering initiatives, knowledge of AI/ML solutions, as well as excellent people and time management skills. This role will be reporting to the VP of AI Engineering and will be a key engineering leader inside the Conga AI Pillar. The role requires you to collaborate with other leaders at Conga and guide your team to deliver high quality software solutions in a timely manner. The ideal candidate for this position is passionate about people, process, technology, and delivering customer values.

Conga works in an agile environment where there are daily stand-ups, code reviews, and constant communication within each self-managed cross-functional team. The ability to communicate effectively with other Engineering and Product leaders, as well as work closely with other your team members are key components for success in this position.

Why it’s a big deal…  

8+ or more years of experience in the Software Engineering industry with a record of increasing responsibility leading software development initiatives, and 3+ years managing teams.

Deep understanding of the Software Development Lifecycle (SDLC) and Machine Learning Lifecycle (MLL).

Lead and drive the strategy, vision and roadmap for building robust, scalable AI/ML foundations and platforms — including but not limited to:

•  Feature stores
• Distributed ML model training
• Model versioning and evaluation
• Monitoring, drift detection, and automated retraining pipelines
• Responsible AI, model explainability, and fairness assessments

Experience with productionizing ML models and integrating them into real-time and batch applications. Work closely with data science partners and domain engineering teams to understand AI/ML use cases and build corresponding foundations for personalization, NLP, forecasting, recommendations, and generative AI.

Experience using a popular programming language such as: Python (preferred), Java, C#, Scala, etc.

Solid understanding of modern software development practices including object-oriented programming, concurrency, design patterns, microservices architecture, RESTful API design, and test-driven development.

Experience with software testing concepts and tools: white/black box testing, coverage analysis, mocking, PyTest/xUnit, Selenium, etc.

Hands-on experience with GCP technologies such as BigQuery, GKE, GCS, DataFlow, Kubeflow, and Vertex AI — or equivalent services in AWS and/or Azure.

Familiarity with ML frameworks and tools such as TensorFlow, PyTorch, MLflow, scikit-learn, HuggingFace Transformers, etc.

Strong experience with Infrastructure-as-Code and CI/CD tools used to automate deployment to cloud platforms: Terraform, GitHub Actions, Concourse, Ansible, etc.

Excellent leadership, decision-making, and communication skills, with the ability to translate business needs into engineering outcomes.

Experience with AI product lifecycle management, including experimentation tracking, model governance, and release management.

Experience with Python is ideal; Java/Spring is a strong plus.

Education: Bachelor’s degree in computer science, Engineering, or a related technical field; Master’s degree preferred 

Are you the person we’re looking for?  

Provide engineering leadership and mentorship to a team of software engineers.

Be a strong engineering leader responsible for executing the Conga AI roadmap using agile practice.

Experience implementing scalable data and AI/ML solutions in a product-driven technology environment.

Manage, lead, and motivate cross-functional, interdisciplinary teams of software engineers to achieve strategic and tactical business outcomes.

Mentor and grow engineers in your team, fostering a culture of teamwork, accountability, and continuous improvement.

Demonstrated ability to skillfully hire, coach, and performance manage a team of technology professionals.

Partner with others at Conga to ensure engineering tasks are understood, broken down, and implemented to the highest of quality standards.

Collaborate with members of the team to solve challenging engineering tasks on time and with high quality.

Encourage skill growth of your team members.

Assist and adhere to enforcement of project deadlines and schedules.

Actively communicate with team members to clarify requirements and overcome obstacles to meet the team goals.

Highly technical, confident at the operational management level and comfortable in an engineering-heavy organization.

Track record of being a strong leader, with the ability to influence across teams and levels.

Work with development teams in an agile context as it relates to software development.

Here’s what will give you an edge…

Provide architectural guidance and technical oversight for AI/ML systems, ensuring solutions are scalable, secure, and production ready.

Drive engineering excellence by championing robust design, peer reviews, and efficient CI/CD practices tailored for AI systems.

Foster strong cross-functional partnerships with Product, Data Science, ML-Ops, and DevOps teams to accelerate delivery and innovation.

Travel Requirement

Limited travel to other company offices upon request

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Job Title: Principal Product Manager

Locations: Bangalore

Reports to: Director, Product Management

A quick snapshot: The Product Manager at Conga is responsible for the product direction, planning, execution, and launch of product releases. Conga thrives in solving our customers’ business problems and creating raving fans in the process. Here you bridge the technical and business worlds as you design products that our customers and their customers love. Join the team at Conga to help drive the next phase of growth.

Why it’s a big deal: - Product manager who are continuously adapting & excited work on Products, cross functionally to guide products from conception launch by connecting the technical and business worlds. Technical passion to break down complex problems into steps that drive the product development, responsibility of Conga Products throughout the execution cycle specifically on analyzing, positioning, packaging, promoting & tailoring our solutions to our customers.

Are you the person we’re looking for?  

Relevant Experience.  You should have a minimum of 12+ years of Product Management experience and a minimum of 6 years in building B2B SAAS products from concept to post-launch, developing high quality, performant, and maintainable products, and processes. Ability and confidence to work closely with select customers in pre-sales and collaborative scenarios. Experience with Contract Lifecycle products is strongly desired. You should have mentored product managers to deliver high quality products which are aligned with the company’s vision.

Research and Creativity. Own the research, action plans, adoption plans, and results for the products. Map business ideas and use cases into product requirements and roadmap, set goals, determine priorities, and track deliverables. You will create solutions to problems with our products while always focusing on the best user experience and balancing company goals, product cohesion, and ease of implementation, research, wireframing, and incorporating user feedback into the product,

Leadership skills. Work across multiple teams to deliver quality software at a consistent pace, which aligns to the product vision. Guide the scrum teams to deliver great software at an impressive pace. Keep the team aligned with the work at hand and the completion of the greater feature, gather product requirements from stakeholders, manage release status for development and communicate status to other departments in the company. Work closely with development team to decompose high-level features into user stories, quickly provide just-in-time decisions to system level questions and defect triage.

Analyze and prioritize. Schedule development work for releases. Work with product management and development teams to create and maintain product priorities, track schedule against delivery commitments, and escalate risks and issues. Work with and maintain communication with stakeholders. Analyze product metrics to understand product performance

Customer experience. A positive impact on the company bottom line, guidance to technical publications and product education teams for technical and product documentation, Transition finished projects to the Customer-facing teams.

Education: A bachelor’s degree in engineering or equivalent or higher

 Here’s what will give you an edge…

Champion the Customer. You understand that customers are one of business’ most important assets and you take that seriously. With more than 11,000 customers around the globe entrusting Conga with their business we make a commitment to their success and would love to hear how you will too!  

Natural collaborator. You work effectively with Product Manager, are proficient with Agile and a collaborative cross functional approach to building awesome software. You are comfortable working with teams and collaborating on best practices across multiple Agile teams. You constantly seek opinions and solicit feedback to create the best work possible. You don’t know any other way. It’s a team effort and you completely appreciate that. 

Passion. We know it when we see it. Passion is not about saying how much you love what you do in your most excited voice. Passion is revealed in your truest self. It’s about what you’ve accomplished; how you want to grow; the ideas you have; your philosophies. It’s demonstrating through your words and your actions that you truly believe in what you do -- and where you work. That it matters to you. And that’s pretty cool.  

#LI-UB1

Job Title: Platform Product Manager 
Locations: Sofia, Bulgaria 
Reports to: Group Product Manager  

 
A quick snapshot… 

The Platform Product Manager at Conga is responsible for the direction, planning, execution, and delivery of our core platform capabilities — the foundational services that power the entire Conga product suite. You won't just be building a product; you'll be building the engine other products are built on. Here you bridge the technical and business worlds, working closely with engineering, architecture, and internal product teams to define and evolve the APIs, integrations, and shared services that make Conga's ecosystem thrive. Join the team to help drive the next phase of platform growth.  

Why it’s a big deal… 

Platform PMs operate at the heart of everything Conga ships. Your decisions ripple across every product team and every customer. You'll be setting standards, defining developer experiences, and making the hard trade-offs that balance internal needs with external extensibility. You have the technical depth to engage with engineers at the architecture level, and the strategic mindset to translate platform capabilities into measurable business value. If you're energized by solving foundational, high-leverage problems — this one's for you. 

Are you the person we’re looking for?   

Platform & API Product Experience. You have 3+ years of product management experience with a focus on platform, infrastructure, or developer-facing products in a B2B SaaS environment. You have a proven track record of owning APIs, integration frameworks, or shared platform services — and you deeply understand what it means to treat internal teams as your customers. Experience with major ecosystem platforms such as Microsoft, SAP, Oracle, or Salesforce is strongly desired. 

Technical Fluency. You are comfortable in conversations about system architecture, API design (REST, GraphQL, webhooks), authentication/authorization frameworks, data models, and scalability. You don't need to write the code, but you need to understand the trade-offs behind the decisions. Familiarity with ML-based platform services or data pipeline products is a plus. 

Developer & Internal Customer Empathy. Platform PMs serve two kinds of customers: the external customers who ultimately use Conga products, and the internal engineering teams who build on your platform. You know how to gather requirements from both, write clear and actionable platform specs, and define SLAs and versioning policies that keep everyone unblocked. 

Roadmap & Prioritization. You will own the platform roadmap — balancing foundational investment, feature requests from internal product teams, technical debt, and strategic extensibility initiatives. You will work with engineering leads to plan release cycles, manage dependencies across multiple product teams, and clearly communicate trade-offs to stakeholders at all levels. 

Metrics & Platform Health. You will define and track the right platform KPIs — API adoption, reliability, latency, developer onboarding time, and integration success rates. You will use data to identify friction points in the developer experience and prioritize improvements accordingly. 

Education: A bachelor's degree in Engineering, Computer Science, or equivalent practical experience. 

Here’s what will give you an edge… 
  

Champion the Customer. You understand that customers are one of the business’s most important assets and you take that seriously. With more than 11,000 customers around the globe entrusting Conga with their business we make a commitment to their success and would love to hear how you will too!   

Systems Thinker. You naturally zoom out to see how components fit together and zoom in to understand why a specific API contract matters. You anticipate how platform decisions today will constrain or enable the product teams building on top of you tomorrow. 

Natural Collaborator. Platform PM is perhaps the most cross-functional role in a product organization. You'll work daily with engineering, security, architecture, and other PMs. You are skilled at building alignment across competing priorities, facilitating technical trade-off discussions, and making sure every team feels heard — even when you can't give them everything they want. 

Passion. We know it when we see it. Passion is not about saying how much you love what you do in your most excited voice. Passion is revealed in your truest self. It’s about what you’ve accomplished; how you want to grow; the ideas you have; your philosophies. It’s demonstrating through your words and your actions that you truly believe in what you do -- and where you work. That it matters to you. And that’s pretty cool.  

Job Title: Creative Director
Reports to: Vice President, Corporate Marketing
Location: US – Boston, MA (Hybrid); US – Houston, TX (Hybrid)

A quick snapshot….
As Conga’s Creative Director, you will lead the creative vision for Conga as we enter our next phase of growth. This role is responsible for bringing our brand identity to life through compelling, modern visual storytelling across all channels. You will oversee visual strategy and execution for advertising, long-form content, video, motion, multimedia, and high-impact presentations, while leading and developing a high-performing, multidisciplinary creative team.

Success in this role requires exceptional creative taste, strong leadership, desire to implement AI tools in creative processes, and the ability to translate brand and business strategy into powerful ideas that scale across a global organization.

Why it’s a big deal….
This is a defining role for Conga’s brand. You’ll shape how Conga is experienced and remembered as we scale. You’ll establish creative standards, AI-driven processes, and build the systems and team needed to support growth while maintaining creative excellence.

This is a high visibility role with significant influence on brand perception, demand generation, and long-term brand equity.

Are you the person we’re looking for?

Creative Vision & Brand Leadership. Own and evolve Conga’s visual identity and creative expression; translate brand strategy into clear, compelling creative direction; ensure consistency and quality across all touch points and channels.

Campaigns & Storytelling. Lead creative development for brand campaigns, product launches, executive presentations, and paid advertising; oversee long-form visual storytelling including customer stories and brand films; champion, video, motion, multimedia, and presentation design as core storytelling tools for internal and external audiences.

Team Leadership & Development. Manage, mentor, and grow our creative team; establish clear creative processes, workflows, and standards; foster a culture of collaboration, feedback, and creative excellence.

Cross-Functional Collaboration. Partner closely with Marketing, Product, Sales, and Executive Leadership to align creative with business objectives; present creative concepts and rationale to senior stakeholders; translate complex ideas into simple, engaging visual narratives across channels, including high-stakes presentations.

AI Adoption & Acceleration. Use AI as a creative accelerator by exploring new tools and approaches to scale creative and unlock fresh visual storytelling, while maintaining a strong point of view and unmistakable brand voice.

Scaling Creative for Growth. Build scalable creative systems, templates, and guidelines that support speed and consistency across digital, video, and presentation design (e.g., PowerPoint/keynote decks and sales narratives); identify new formats, platforms, and technologies to keep Conga’s creative fresh and relevant; balance innovation with brand integrity.

Related Experience. You will have deep expertise in presentation design and visual storytelling for executive, sales, and customer-facing audiences, including PowerPoint; ability to translate complex ideas into clear, persuasive narratives at scale.

• 10+ years of creative experience, with 5+ years leading creative teams or functions.
• Bachelor’s degree in Design, Visual Communication, Marketing, or related field; equivalent experience considered.
• Strong background in brand, advertising, and visual storytelling across digital, video, multimedia, and presentation formats.
• Deep experience with video and motion.
• Proven ability to manage and inspire creative teams while elevating craft and output.
• Excellent communication, presentation, and stakeholder-influencing skills.
• Experience operating in fast-growing, evolving environments where scaling creative is essential.

Here’s what will give you an edge…

• B2B SaaS or technology brand experience.
• Experience and energy around using AI for creative teams.
• Experience building or evolving a brand during a growth or transformation phase.
• Background in integrated campaigns spanning paid, owned, and earned media.
• Strong understanding of emerging formats and use of AI for creative processes and creative technologies.
• Experience establishing creative operations, systems, and standards at scale.
• Experience elevating executive presentations, sales decks, and keynote storytelling as strategic brand and revenue-driving tools.

#LI-BR1

Job Title: Customer Success Manager 

Reports to: Director, Customer Success 

Locations: France (remote).  Toulouse is our preferred location.

Travel: 10% (in EMEA)

Languages: English and French (native/C2 level)

A quick snapshot… 

The Customer Success Manager’s primary responsibilities are to manage a book of global, complex customers who have invested in Conga to power their revenue operations. You will perform detailed adoption analysis and engage customer in joint planning to increase adoption, lead value realization activities like customer stakeholder alignment and roadmap reviews to ensure the Conga solution is continuing to be iterated on and improved in the customer’s environment. You’ll also drive customer advocacy by ensuring technical issues are being resolved quickly and efficiently by your internal Conga partners. You are a facilitator, a coach, a consultant and never stop asking questions to get to KNOW your customers. 

Why it’s a big deal… 

Conga’s Customer Success team has a culture unlike any other. We are fun, collaborative, celebratory, passionate, and driven. We invest in our team and when you work every day to ensure your customers' success, you ensure the success of yourself and Conga. At Conga, our customers are global, fortune 200 customers that invest millions into their Conga solutions each year. Our CSMs are the customer's voice, the facilitator of conversations and the driver of outcomes for the Customer and Conga. We drive adoption of Conga products, identify expansion, own mitigation of risk using our cross functional teams and improve health and sentiment of Conga’s Customers, ensuring successful and growing renewal. 

Here’s what we’re looking for.

Customer Success Expertise: You have a proven track record of managing and growing customer relationships in large enterprise or strategic accounts, with 3-5 years of experience in a customer success role.  Demonstrated ability to drive customer satisfaction, retention, and expansion through effective relationship management and product knowledge.

Strong Project Management or Consultant Experience: You will drive customers forward, track their goals, navigate challenges, and strategize about their future state. Present these needs to day-to-day contacts, executives, and everyone in between.

Change Agent: Solve problems, create plans, drive customer change, and navigate evolving needs, goals, and challenges. Be inquisitive and challenge customers to understand impacts. Curiosity is crucial to your success.

Strong Technical Background and Acumen: In-depth knowledge and experience with revenue management and/or contract management software solutions, commercial functions, and processes. Ability to demo and provide best practices for optimized software use.

Analytical Skills: Proficient in analyzing complex data sets, identifying patterns, and deriving actionable insights. Leverage data-driven approaches to develop customer success strategies, identify opportunities for improvement, and measure success metrics.

Communication and Interpersonal Skills: Excellent verbal and written communication skills, with the ability to articulate complex concepts and technical information to both technical and non-technical stakeholders. Strong interpersonal skills to build rapport, establish trust, and manage relationships with diverse customers and internal teams.

Leadership and Teamwork: Experience collaborating with cross-functional teams to achieve common goals. Open to mentoring and guiding junior customer success managers, and working collaboratively with sales, marketing, product, and support teams to deliver exceptional customer experiences.

Problem-Solving and Proactive Mindset: Strong problem-solving skills to identify and address customer challenges, provide innovative solutions, and proactively anticipate customer needs. Thrive in a fast-paced and dynamic environment, adapting quickly to changing circumstances.

Business Acumen: Understanding of business strategy and the ability to align customer success initiatives with overall business objectives. Knowledge of revenue models, key performance indicators (KPIs), and financial metrics relevant to the specific industry.

Customer Advocacy: Passion for advocating on behalf of customers, representing their interests, and influencing internal stakeholders to deliver customer-centric solutions. Dedication to ensuring customer satisfaction, loyalty, and long-term partnerships.

Continuous Learning and Adaptability: Commitment to staying updated with product enhancements, industry trends, emerging technologies, and best practices in customer success. Willingness to adapt and learn new skills as your customer’s industry and revenue lifecycle processes evolve.

Here’s what will give you an edge.

Industry-Specific Experience: Prior experience in CLM (Contract Lifecycle Management), CPQ (Configure Price Quote), or Conga Product suite is highly desirable. Ideally, 3-5 years of experience in Healthcare, Financial Services, Technology, or a closely related field.

Revenue Lifecycle-Specific Training: Participation in workshops, seminars, or training programs focused on revenue processes and solutions can demonstrate a commitment to professional development and a deeper understanding of industry-specific challenges.

Hands-On SaaS Product Experience: Prior experience or intention to continuously learn a suite of products and how they are leveraged by end users to drive value toward business goals. Demonstration of product certifications and proactive planning on leveraging best practices for improved product adoption is preferred.

Job Title: Associate Customer Success Manager 

Reports to: Associate Director, Customer Success 

Location: UK, remote

Languages: Native/C2 level English with native/C2 level French OR German

A quick snapshot…

The Customer Success Manager’s primary responsibilities are to manage a book of global, complex customers who have invested in Conga to power their revenue operations. You will perform detailed adoption analysis and engage customer in joint planning to increase adoption, lead value realization activities like customer stakeholder alignment and roadmap reviews to ensure the Conga solution is continuing to be iterated on and improved in the customer’s environment. You’ll also drive customer advocacy by ensuring technical issues are being resolved quickly and efficiently by your internal Conga partners. You are a facilitator, a coach, a consultant and never stop asking questions to get to KNOW your customers. 

Why it’s a big deal… 

Conga’s Customer Success team has a culture unlike any other. We are fun, collaborative, celebratory, passionate, and driven. We invest in our team and when you work every day to ensure your customers' success, you ensure the success of yourself and Conga. At Conga, our customers are global, fortune 200 customers that invest millions into their Conga solutions each year. Our CSMs are the customer's voice, the facilitator of conversations and the driver of outcomes for the Customer and Conga. We drive adoption of Conga products, identify expansion, own mitigation of risk using our cross functional teams and improve health and sentiment of Conga’s Customers, ensuring successful and growing renewal. 

What We’re Looking For....

Education: Bachelor’s degree or equivalent hands‑on experience.

Experience: 2-4 years in a customer‑facing role (Customer Success, Sales, SDR/BDR, or Technical Support) working with a range of European customers.

Consultative mindset: Builds trust and credibility by actively listening, understanding needs, and tailoring solutions for a wide range of stakeholders.

Proactive collaborator: A self‑starter who takes initiative while working effectively with others to achieve shared goals.

Communication & delivery: Strong written, verbal, presentation, and project management skills to influence, align, and execute.

Technical proficiency: Confident using Salesforce and Microsoft tools (Outlook, Word, Excel, PowerPoint) to manage work efficiently.

High‑growth adaptability: Thrives in fast‑paced environments, juggling multiple priorities with a structured, data‑driven approach.

Customer retention focus: Proven track record of strengthening relationships and driving long‑term customer retention.

Cross‑functional collaboration: Effectively aligns cross‑functional teams to deliver strong customer outcomes.

Here's what will give you an edge: Experience with SaaS / cloud solutions; CLM, CPQ, Salesforce, or Conga experience highly desirable

#LI-AM1

#LI-Remote

Job Title: Information System Engineer
Locations: US - Houston, TX
Reports to: Sr. Manager, IT Infrastructure 

A quick snapshot… 

The Information System Engineer is responsible for the deployment and support of IT infrastructure, systems, application software and network services. This holder provides complex technical support to ensure application, infrastructure and system availability. The role includes problem diagnosis and resolution with activities comprising of requirement analysis, testing, integrating and managing components and applications. The role holder may also specialize in individual areas of responsibility where they may be the subject matter expert having greater responsibility and focus in these areas. 

Why it’s a big deal… 

This role is critical to keeping Conga’s technology environment secure, stable, and scalable. By proactively managing systems and infrastructure, responding effectively to incidents, and ensuring compliance with internal IT strategy, security, and regulatory standards, the System Engineer directly enables business continuity and future growth. 

Here’s what we’re looking for... 

• Proactively maintain and manage the technologies and platforms for the area responsible. 
• Design, Document and Implement solutions as required. 
• Provide support and escalation in response to issues as required by the business, potentially including out of business hours, ensuring SLA and resolution times are adhered to and correct escalation paths are appropriately followed. 
• Accurately log and document changes and work in the appropriate systems.
• Impact assesses work and changes to ensure minimum impact to not only the platforms you are responsible for but any platforms or business processes which interact with your area of responsibility. 
• Ensure any work undertaken is in line with the Internal IT Strategy and in compliance with company, security and regulatory standards. 
• Assisting with ad-hoc or project tasks required by the business or in line with the overall IT strategy. 
• To maintain equipment and software inventory and liaise with Asset Management teams. 
• Ensuring policies and processes are adhered to while also maintaining the appropriate urgency to a piece of work. 
• Evaluating and balancing priorities to ensure work is completed on a business impact/benefit basis. 
• To keep up to speed with emerging technologies and developments both within group and externally within their field of expertise.  
• Share, and encourage the sharing of, technical knowledge across the company.  
• Occasional travel may also be required between offices. 
• Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions  
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
• Communications: concisely deliver the appropriate information to the right audience.
• Must work well in a distributed team environment 

Here’s what will give you an edge… 

• 3+ years of experience or relevant technical training in one or more of the following: 

• Identity Management (Permissions, Policies, Authentication/ Replication) 
• Collaboration tools (Email, Messaging, etc) 
• Microsoft Server and Windows OS 
• Networking Skills (VPN, DHCP, Wireless) 
• Device Management tools (Intune, Jamf, Patch Management) 
• Experience of working within an enterprise environment with remote disparate users on a global scale.
• Understanding of device deployment processes. Familiar with Apple MAC devices. 
• Understanding of IP networking as it relates to local area and wide area networks. 
• Experience with cloud platforms Azure, Microsoft 365, AWS. 
• Understanding of security technologies and best practices. 
• Outstanding customer service skills and an ability to work with all levels of management. 
• Strong communication and interpersonal skills required.  
• Must be able to take direction, manage priorities, and perform tasks with minimal supervision. 
• Must possess attention to detail and keen aptitude for technology along with willingness to take on new challenges.
• Ability to document and explain complex technical subject matter. 

#LI-BR1

Job Title:   Account Executive, Mid-Enterprise
Locations:  Remote- United States
Reports to:  RVP, Sales 

A Quick Snapshot  

As an Account Executive, Mid-Enterprise at Conga, you’ll have the opportunity to sell mission critical and transformational projects to organizations of significant value. You’ll work closely with Conga Core Account Executives, Sales Engineering, Business/Sales Development & the Customers. Central aspects of the role include creating a strong territory strategy inclusive of multiple resources (Business & Sales Development) prospecting, working, aligning with RevOps, BusApps, IT, Legal, Sales & Operations executives in addition to co-selling with Core Account Executives. If taking your sales career to new heights and embracing complex cycles with multiple stakeholders, look no further.   

Why it’s big deal…  

Enterprise AE’s responsible for sourcing new logo’s and expanding current customers through up-sell and cross-sell motions. Using your sales knowledge and prospecting skills is crucial to keeping our business strong!  

Are you the person we are looking for?  

Champion of the Customer. You understand that customers are one of business’ most important assets and you take that seriously. With more than 11,000 customers around the globe entrusting Conga with their business we make a commitment to their success and would love to hear how you will too!   

Strong Prospecting Experience. The ideal candidate has a proven track record of exceeding sales and prospecting quotas and loves the thrill of the hunt. SaaS and/or Salesforce ecosystem experience is an advantage.   

Strategic Mindset. This consists of deep discovery, aligning to multiple decision makers, building meaningful business relationships, developing and growing pipeline, providing value to customers, creating priority.   

Drive/Results. We are looking for a dynamic, high-performing, and results-driven sales professionals. We are looking for people who want to learn, grow and creatively find success. The ideal candidate has a proven track record of exceeding sales and prospecting quotas and loves the thrill of the hunt. Knowledge of the SaaS and/or Salesforce ecosystem experience is an advantage.  

Director of Customer Success 

US – Boston, MA; US – Houston, TX; US – Denver, CO 

Locations: Boston, MA (Remote); Houston, TX (Hybrid); Denver, CO (Remote) 

Reports to: Senior Director of Customer Success 

A quick snapshot… 
As a Director of Customer Success at Conga, you will lead and continue to grow a highly skilled team of tenured Enterprise and Strategic CSMs, guiding how they partner with some of our most sophisticated and complex organizations. You will provide leadership expertise and coaching to grow your team while demonstrating clear, independent ownership for your portfolio. 

 Why it’s a big deal…   
You and your team will be responsible for owning a book of business made of Fortune 100, 200, and 500 customers and ensuring they have measurable, verified outcomes. You will play a vital role in how we achieve our revenue outcomes. 

 Here’s the person we’re looking for… 

 Related experience: 10+ years managing large, high-value, complex books of business within a SaaS environment. Bonus points if you’ve worked with products in the revenue lifecycle management space. 

Operator: You thrive when you can measure your team’s outcomes consistently with accuracy and a clear point of view. You likely have scaled strategic playbooks tailored for enterprise-level customers and maximized for consistent reach across all levels of the customer’s organization. You balance big-picture strategy with hands-on execution, driving process improvements and frameworks that deliver measurable results. 

 Proven Leadership & Coaching: You have a track record of successfully growing, leading and developing high-performing Customer Success Teams in a complex B2B SaaS environment. You know how to deliver clear, actionable feedback, and you build a culture where your team can grow and succeed. 

 Customer-Centricity with an Enterprise Focus: You bring proven experience working with Fortune 100, 200, and 500 cmpanies and understand the unique opportunities of enterprise adoption. You ensure customers realize value across their lifecycle and achieve their objectives with Conga, balancing hands-on support with scalable approaches. 

 Cross-Functional Partnership: You partner effectively with Sales, Product, Engineering, Support, and Operations to align on customer needs and deliver solutions. You understand when to collaborate, when to escalate, and how to influence outcomes across teams. Your teams represent the voice of the customer, and you provide critical feedback and inputs that drive strategy across the business. 

 Owner Mentality: This is your portfolio and you treat it that way! You own and support resolution to customer escalations, while also building executive-level (VP+) relationships at key customers. You take pride in the quality of your work and the accountability you drive to ensure your team is at its best. 

 Here’s what will give you an edge… 

 Value Storytelling: Strong ability to articulate product and financial value to executive-level customers and coach teams to do the same. 

 Innovative Thinking: You proactively address thematic customer opportunities and improve our processes accordingly; you’re comfortable leveraging fresh technologies to enhance the efficiency and efficacy of our team. You don’t rely on ‘I’ve seen this done’ but instead think critically to problem solve. 

Tools and systems experience: 

• You have worked with key CS software, including Salesforce, Gainsight, Clari/Gong, and Jira. 
• You’ve leveraged AI and have demonstratable and measurable examples of both what you did and the outcomes it drove. 
• You’ve managed renewal forecasts using systems-based methodologies. 

Resourceful & Collaborative: At Conga, we achieve together-- when you have questions, you find answers; when you’re faced with challenges, you find solutions. You turn to a variety of resources, including your colleagues, professional network, the Internet, articles, books -- whatever helps you get the job done. Then you apply that knowledge across the business where it makes sense. 

In the spirit of the Conga Way, we strive to design easy-to-understand compensation programs that are fair and free from any type of discrimination.  In keeping with this approach, we are committed to delivering competitive compensation and benefits packages to our colleagues worldwide and communicating transparently about the structure of our compensation programs. 

Listed below is the U.S. base salary range for this full-time position. Within the range, individual pay is determined by job-related skills, experience, and relevant education, or training. In addition to base salary, Conganeers receive a variable incentive pay component, perks such as flexible work options, and a full range of benefits including medical and dental insurance.  

The posted salary ranges are for the expectations outlined in the job description.  We are often open to a wide variety of profiles and sometimes have flexibility within our organizational structure to adjust the role responsibilities up or down should we select a candidate that is less or more experienced than the posted job requirements.  In these occasional cases, we will communicate the revised salary range to the candidate during the selection process. 

Job Title: Customer Success Operations Manager
Locations: Houston/ Hybrid
Reports to: (Sr. Principal, CX Operations)

A quick snapshot…
As a Customer Success Operations Manager, you will play a critical role in scaling and elevating Conga’s Customer Success organization through operational excellence, data architecture expertise, and strategic insights. You’ll work closely with Customer Success leadership to design and optimize the systems, processes, and analytics that power customer engagement across the lifecycle—from onboarding and adoption through renewal and expansion.

This role blends strategy, systems thinking, and analytics. You will partner across Customer Success, Sales, Product, and Operations to ensure our customer data, tools, and reporting enable proactive engagement and measurable business outcomes.

Why it’s a big deal…  
Customer Success at Conga is evolving toward a data-driven, lifecycle-oriented model where insights drive engagement and automation enables scale.

In this role, you will help architect the operational backbone that enables this transformation. You will ensure that the Customer Success organization has the right data, systems, and signals to:

• Drive digital and human engagement strategies
• Identify adoption opportunities and customer risk
• Improve renewal and expansion outcomes
• Enable leadership with actionable insights

Your work will directly influence how Conga Customer Success drives greater value realization through foundational operational excellence and improves the experience across customers globally.

Here’s what we’re looking for…

Customer Success Operations Leadership
You bring deep experience building and optimizing operational frameworks that enable Customer Success teams. You help partner in defining processes, tools, and strategy that structures and improves team effectiveness and customer outcomes.

Data Architecture & Salesforce Expertise
You understand the critical role of customer data across the lifecycle and have hands-on experience working with Salesforce data models and administration. You help ensure customer data is captured, structured, and accessible to power insights and engagement across systems.

Customer Lifecycle Insight
You understand how onboarding, adoption, support engagement, and product usage influence renewal and expansion outcomes. You help ensure the organization captures and analyzes the right signals to understand and improve the customer journey.

Customer Success Technology Expertise
You have experience working with Customer Success platforms and related technologies such as:

• Gainsight
• Hook
• Planhat
• Salesforce
• BI platforms (Power BI, Tableau, etc.)
• Survey / NPS platforms

You help ensure these tools are configured effectively and aligned to business objectives and orchestrating intentionally.

Strategic Problem Solver
You are able to analyze complex data, identify trends, and provide strategic recommendations to leadership. You proactively surface opportunities to improve customer engagement, operational efficiency, and retention.

Cross-Functional Collaboration
You work effectively across Customer Success, Product, Sales, Marketing, and RevOps to ensure alignment on data models, reporting, and operational processes.

Key responsibilities

Operational Strategy

• Partner with Customer Success leadership to define and execute the Customer Success Operations strategy
• Provide data-driven insights and recommendations to improve customer engagement, retention, and expansion

Customer Data Architecture

• Own the structure, quality, and usability of customer data across systems
• Ensure Salesforce and integrated systems support accurate lifecycle tracking and reporting
• Identify gaps in customer data capture and design solutions to improve visibility across the customer journey

Technology Enablement

• Administer and optimize Customer Success tools including Gainsight, Salesforce, and other CS platforms
• Evaluate and implement new technologies that improve Customer Success effectiveness and scalability
• Ensure integrations across systems enable unified customer insights

Customer Lifecycle Analytics

• Develop reporting and dashboards that enable leadership to track adoption, engagement, health, and retention metrics
• Analyze trends across the customer lifecycle to identify risk, growth opportunities, and operational improvements

Digital Engagement & Signal Intelligence

• Support the development of digital engagement programs and lifecycle automation
• Design and manage signals and alerts that enable proactive customer engagement

Executive Reporting & Insights

• Produce executive-level reporting and business reviews highlighting key customer trends, risks, and opportunities
• Provide insights that inform strategic planning across Customer Success and the broader GTM organization

Operational Excellence

• Design scalable workflows and processes that improve Customer Success efficiency
• Partner with cross-functional teams to improve the overall customer experience across systems and processes

Here’s what will give you an edge…

Customer Success domain expertise
You deeply understand Customer Success metrics such as adoption, customer health, renewal forecasting, and expansion drivers as well as traditional and trending best practices.

Experience scaling digital CS models
You have experience supporting scaled or digital Customer Success strategies powered by automation, signals, and lifecycle data.

Advanced analytics mindset
You are comfortable analyzing large datasets and translating insights into strategic recommendations.

Systems thinker
You understand how tools, data, processes, and teams interact to deliver customer outcomes.

Operational leadership
You are proactive in identifying opportunities to improve processes and systems, and you take ownership in driving improvements.

Basic qualifications

• 7–10+ years of experience in Customer Success Operations, Revenue Operations, or a related field
• Strong experience with Salesforce administration or architecture
• Experience with Customer Success platforms (Gainsight, Planhat, etc.)
• Experience designing customer lifecycle reporting and analytics
• Strong analytical, problem-solving, and communication skills
• Experience working cross-functionally with Customer Success, Sales, Product, and RevOps teams

Preferred qualifications

• Salesforce Administrator certification
• Experience implementing or scaling Customer Success platforms
• Experience supporting digital Customer Success programs
• Experience with BI tools such as Power BI or Tableau

Join our Talent Community! By submitting your resume to our Sales Development Representative Talent Pool, you’ll stay connected with Conga and be among the first to hear about new opportunities that align with your skills and career goals. Even if the right role isn’t available today, we want to get to know you now—so we can reach out when the right match comes along. Let’s stay in touch and explore what we can achieve together! 

Job Title: Sales Development Representative
Locations: Houston, TX (Hybrid) 

A quick snapshot ...
This is your first step in a long and successful career in software sales. We want to bring in hungry, humble, and diverse people with a desire to grow. We’ll teach you how to use some of the coolest technology there is to educate prospects on the value that Conga can bring to their organization. We’ve brought in some fantastic leaders that will teach you how to be successful in a business-to-business (B2B) sales role. Don’t get us wrong… This will be hard work.  We’ll teach you how to do this and how to win in an amazing market. 

 Why this role is a big deal…  

The Sales Development team performs the most important function within Conga. Our pipeline is our lifeline. You’re the first line of communication with all potential prospects and will be Conga’s biggest advocate. 

Here's what were looking for... 

Motivated with sales instinct. You’ll drive market share by qualifying and delivering leads that build pipeline for our Sales Executive team in your defined market segment. Numbers-driven professionals that want to learn, grow, and develop their career.  

Takes initiative. You don’t wait around for things to happen or for your manager to tell you what to do. You’re not only proactive about completing your own work, but when you sense the need to introduce an outreach sequence that will benefit the team or the organization -- even if it’s outside your scope of work -- you put a sequence together, talk to the team about it, and own it. And that also goes back to having an entrepreneurial spirt.   

Strong attention to detail & time management. Though SDR experience is not required, we need candidates with strong organizational and follow-up skills on all key accounts and prospects. You will have a lot of autonomy as an SDR; what you put into being an SDR is what you will get out of it.  

Resourceful & Collaborative. At Conga, we achieve together-- when you have questions, you find answers; when you’re faced with challenges, you find solutions. You turn to a variety of resources, including your colleagues, professional network, Internet, articles, books -- whatever helps you get the job done. Then you apply that knowledge across the business where it makes sense. 

Education. If you have a degree/or work experience and are hungry and keen to grow your career in an entry-level sales role…let’s chat!   

Here’s what will give you an edge…

Strong communication and interpersonal skills. You’re not just comfortable engaging in collaborative discussions, but initiating them, too. You are skilled at reading and adapting to different communication styles. When you speak you are clear and concise. Your strong listening skills foster connection with our clients and allows you to accurately collect the right information so you can resolve issues in the most expedient way.  

Tech Savvy. Experience operating on CRM platforms – Salesforce is our single source of truth.

Innovative Thinking. Digital media is constantly changing, along with the rules of how we use data to target. You should want to take initiative to research new tactics and find new ways to improve campaign effectiveness..    

Job Title: Sr. Product Manager
Location: Bangalore
Reports to: VP, Product Management

A quick snapshot…

We are looking for a Senior Product Manager to own a portfolio of three established B2B products serving nearly 2,000 business customers and generating $12M in ARR. This is not a build-from-scratch role. It is a stewardship role — and we mean that as a compliment.The right person for this position finds genuine satisfaction in running products well: keeping customers successful, managing technical debt thoughtfully, shipping incremental improvements that matter, and protecting revenue. If you thrive on greenfield chaos, this role is not for you. If you take pride in disciplined execution and want real ownership of a meaningful book of business, read on.

Why it’s a big deal…

You will be the accountable product leader for three products:

• Conga Grid — A Salesforce-native application for inline data editing and grid-based record management within Salesforce.
• Conga Orchestrate — A Salesforce-native workflow and process automation product.
• Conga Collaborate — A standalone document generation application that runs on its own platform and integrates with Salesforce.

You will lead two small scrum teams responsible for development and delivery across this portfolio. You own the roadmap, the backlog, customer escalations, and the product health of all three products.

Are you the person we’re looking for?  

Relevant Experience. 

Required

• 5+ years of product management experience in B2B SaaS
• Hands-on experience working within the Salesforce ecosystem — you understand how Salesforce-native apps are built, distributed, and maintained
• Demonstrated ability to manage complex, multi-product portfolios with competing priorities
• Strong fundamentals: backlog management, sprint participation, stakeholder communication, and data-informed decision making
• Comfort operating in a maintenance-mode product environment — you see this as a discipline, not a consolation prize
• Excellent written and verbal communication skills in English; able to work effectively with distributed stakeholders

What You'll Do

• Define and maintain product roadmaps that prioritize stability, customer retention, and sustainable incremental improvement over growth-at-all-costs
• Own and groom backlogs across two scrum teams, balancing bug fixes, technical debt, and customer-driven enhancements
• Serve as the primary product voice for customer escalations and support-driven product decisions
• Partner with engineering leads to make sound trade-off decisions on scope, quality, and velocity
• Monitor product health metrics — including usage, support trends, and retention signals — and act on what you find
• Collaborate with Product Marketing, Customer Success, and Sales on customer communications, release notes, and enablement when changes ship
• Represent your products clearly and confidently in cross-functional and leadership forums

Analyze and prioritize. Schedule development work for releases. Work with product management and development teams to create and maintain product priorities, track schedules against delivery commitments, and escalate risks and issues. Work with and maintain communication with stakeholders. Analyze product metrics to understand product performance.

Customer experience. Aligning customer experience strategies with marketing initiatives and informing customers about new product features and functionalities. Analyzing customer feedback on product ranges and new releases and preparing reports accordingly. Documenting processes and logging technical issues, as well as customer compliments and complaints.

Why This Role

You will have genuine, end-to-end ownership of products that real customers depend on every day. There is no committee above you making micro-decisions about your backlog. There is no ambiguity about what success looks like: customers stay, products work, revenue holds.For a PM who has spent time in high-growth chaos and wants to build real product management discipline — or for someone who has always believed that running existing products well is an underrated craft — this role offers something increasingly rare: clear scope, real authority, and meaningful stakes.

Education: A bachelor’s degree in Engineering or equivalent

 Here’s what will give you an edge…

• Experience with document generation, workflow automation, or related categories
• Familiarity with Salesforce AppExchange products and ISV ecosystem dynamics
• Prior experience at a PE-backed or operationally disciplined SaaS company 

Natural collaborator. You work effectively with Product Manager, are proficient with Agile and a collaborative cross-functional approach to building awesome software. You are comfortable working with teams and collaborating on best practices across multiple Agile teams. You constantly seek opinions and solicit feedback to create the best work possible. You don’t know any other way. It’s a team effort and you completely appreciate that. 

#LI-UB1

Job Title: Senior Software Engineer
Locations: Houston, TX; Boston, MA  
Reports to: Manager, Software Engineering 

 A quick snapshot… 

As a Senior Software Engineer, you’ll be a key member in a team responsible for the development of scalable, reliable, and innovative AI/GenAI solutions. You’ll contribute to high-priority projects, ensuring maintainable code and producing high-quality, production-ready applications. You’ll operate with a high degree of technical expertise, strategic thinking, effective collaboration across diverse teams, while helping to mentor and elevate others to meet a very high technical bar.    

Why it’s a big deal…   

You will be a key contributor to delivering Conga’s AI roadmap, ensuring solutions meet high quality standards and timelines. You’ll be a core member of the team that will implement complex, large-scale AI systems. You’ll also have the opportunity to work cross-functionally to resolve issues, mentor junior members, and help to foster a culture of continuous learning and technical excellence. All of this adds up to an exciting, challenging, and always interesting place to work, where complex problems are found and solved every day. 

Here's what we’re looking for… 

Related Experience. You have 7+ years of professional software development experience, including 3+ years in AI/ML or GenAI. You have a proven track record of developing and deploying scalable, production-grade AI solutions.  

Technical expertise. You have:   

• Experience in Python and frameworks such as TensorFlow, PyTorch, FastAPI, LangChain, LangGraph, and KubeFlow.   
• Knowledge of AI/ML algorithms, generative models, and LLMs.  
• Proficiency with cloud platforms (e.g., GCP, AWS, Azure) and modern DevOps practices.  
• Strong understanding of distributed systems, microservices architecture, and database systems (SQL/NoSQL).  

  Education. A bachelor’s degree in engineering or equivalent. 

 Here’s what will give you an edge… 

Effective communication and interpersonal skills. You’re comfortable initiating and engaging in collaborative discussions. You are skilled at reading and adapting to different communication styles. When you speak, you are clear and concise. Your strong listening skills help to build trust and foster connections with our clients. They also ensure you collect the right information so you can resolve issues most expediently. 

Initiative. You do not wait around for things to happen or for someone to tell you what to do. You are not only proactive about completing your own work, but when you sense the need to introduce a project that will benefit the team or the organization -- even if it’s outside your scope of work -- you put a proposal together, talk to the team about it, and own it. And that also goes back to having an entrepreneurial spirit. 

Passionate Problem Solver. Proactive, self-driven, and enjoys solving complex problems, not just in the primary area of responsibility but across boundaries. Identify and implement best practices for coding as well as development processes and perform as a trusted contributor requiring little to no supervision and demonstrating the ability to meet deadlines, exceed goals, and create benchmarks for success. 

#LI-BR1

Role: Senior Software Engineer 
Reports to: Sr. Manager, Software Engineering 
Location: Houston, TX; Boston, MA; 

A quick snapshot…
As a Senior Software Engineer at Conga, you will be a key contributor to the design, development, and deployment of advanced AI and generative AI-based products. You will drive technical innovation, lead complex projects, and collaborate closely with cross-functional teams to deliver high-quality, scalable, and maintainable solutions. This role requires a strong background in software development, AI/ML techniques, and DevOps practices, along with the ability to mentor junior engineers and contribute to strategic technical decisions.

Why it’s a big deal…
As a Senior Software Engineer, you will play a critical role in shaping the future of Conga’s AI-powered product portfolio. You’ll lead the development of scalable, production-grade solutions that bring generative AI capabilities to life, while influencing architecture, engineering best practices, and delivery execution. Your work will directly impact product innovation, platform reliability, and the ability of our teams to build intelligent, high-performing solutions at scale.

Are you the person we’re looking for?   

Related experience.

At least 6 years of professional software development experience, including significant experience building AI/ML or generative AI applications. Demonstrated success developing scalable, production-grade software solutions and leading complex technical initiatives from design through deployment.

Technical Expertise:

• Advanced proficiency in Python, FastAPI, PyTest, Celery, and other Python frameworks
• Deep understanding of software design patterns, object-oriented programming, and concurrency
• Strong experience with cloud technologies such as GCP, AWS, or Azure
• Experience with containerization and orchestration tools such as Docker and Kubernetes
• Familiarity with CI/CD practices, version control systems such as GitHub, and work tracking tools such as JIRA
• Knowledge of generative AI frameworks such as LangChain and LangGraph, along with MLOps and AI lifecycle management
• Experience deploying and monitoring AI models in cloud environments
• Bachelor’s degree in Computer Science, Engineering, or a related technical field; Master’s degree preferred

Education: A bachelor’s degree in Computer Science, Engineering or equivalent 

Here’s what will give you an edge… 

• Hands-on experience with advanced machine learning algorithms, including generative models, NLP, and transformers
• Knowledge of industry-standard AI frameworks such as TensorFlow and PyTorch
• Experience with data preprocessing, model evaluation, and AI model optimization
• Proficiency with relational and NoSQL databases such as MongoDB, MSSQL, and PostgreSQL
• Experience with analytics platforms such as BigQuery, Snowflake, or Tableau
• Familiarity with messaging systems such as Kafka
• Experience with test automation tools and CI/CD tooling, including Terraform and GitHub Actions
• Advanced knowledge of GCP technologies such as Vertex AI, BigQuery, GKE, GCS, and Dataflow, particularly for deploying AI models at scale 

Responsibilities:

• Design, develop, and optimize high-quality code for complex software applications and systems, maintaining high standards of performance, scalability, and maintainability
• Lead end-to-end development of generative AI solutions, from data collection and model training to deployment and optimization
• Experiment with cutting-edge generative AI techniques to enhance product capabilities and performance
• Take ownership of architecture and technical decisions for AI/ML projects
• Mentor junior engineers, review code for adherence to best practices, and promote technical excellence across the team
• Lead execution and delivery of features, managing project scope, timelines, and priorities in collaboration with product managers
• Proactively identify and mitigate risks to support successful, on-time delivery
• Contribute to architectural design and planning for new features, ensuring solutions are scalable, reliable, and maintainable
• Conduct rigorous code reviews and provide actionable feedback that supports team growth and software quality
• Design and implement robust test suites to ensure code quality and system reliability
• Advocate for test automation and CI/CD pipelines to streamline testing and maintain service health
• Monitor and maintain the health of deployed services using telemetry and performance indicators
• Perform root cause analysis for incidents and drive preventive measures to improve system reliability
• Operate in a DevOps model, taking end-to-end ownership of features and services in production
• Create and maintain thorough documentation for code, processes, and technical decisions
• Contribute to knowledge sharing and continuous improvement across the engineering organization

#LI-BR1

Job Title: Senior Software Engineer
Locations: Bangalore
Reports to: Director, Software Engineering

A quick snapshot…
As a Senior Software Engineer, you’ll be a key member in a team responsible for the development of scalable, reliable, and innovative AI/GenAI solutions. You’ll contribute to high-priority projects, ensuring maintainable code and producing high-quality, production-ready applications. You’ll operate with a high degree of technical expertise, strategic thinking, effective collaboration across diverse teams, while helping to mentor and elevate others to meet a very high technical bar.   

Why it’s a big deal…  

You will be a key contributor to delivering Conga’s AI roadmap, ensuring solutions meet high quality standards and timelines. You’ll be a core member of the team that will implement complex, large-scale AI systems. You’ll also have the opportunity to work cross-functionally to resolve issues, mentor junior members, and help to foster a culture of continuous learning and technical excellence. All of this adds up to an exciting, challenging, and always interesting place to work, where complex problems are found and solved every day.

Here's what we’re looking for…

Related Experience. You have 7+ years of professional software development experience, including 3+ years in AI/ML or GenAI. You have a proven track record of developing and deploying scalable, production-grade AI solutions. 

Technical expertise. You have:  

• Experience in Python and frameworks such as TensorFlow, PyTorch, FastAPI, LangChain, LangGraph, and KubeFlow.  

• Knowledge of AI/ML algorithms, generative models, and LLMs. 

• Proficiency with cloud platforms (e.g., GCP, AWS, Azure) and modern DevOps practices. 

• Strong understanding of distributed systems, microservices architecture, and database systems (SQL/NoSQL). 

Education. A bachelor’s degree in engineering or equivalent.

Here’s what will give you an edge…

Effective communication and interpersonal skills. You’re comfortable initiating and engaging in collaborative discussions. You are skilled at reading and adapting to different communication styles. When you speak, you are clear and concise. Your strong listening skills help to build trust and foster connections with our clients. They also ensure you collect the right information so you can resolve issues most expediently.

Initiative. You do not wait around for things to happen or for someone to tell you what to do. You are not only proactive about completing your own work, but when you sense the need to introduce a project that will benefit the team or the organization -- even if it’s outside your scope of work -- you put a proposal together, talk to the team about it, and own it. And that also goes back to having an entrepreneurial spirit.

Passionate Problem Solver. Proactive, self-driven, and enjoys solving complex problems, not just in the primary area of responsibility but across boundaries. Identify and implement best practices for coding as well as development processes and perform as a trusted contributor requiring little to no supervision and demonstrating the ability to meet deadlines, exceed goals, and create benchmarks for success.

#Li-VA1

Job Title: Senior Software Engineer, AI/ML or GenAI
Locations: Bangalore / Ahmedabad / Pune

Reports to: Director, Software Engineering

A quick snapshot…

As a Senior Software Engineer, you’ll be a key member in a team responsible for the development of scalable, reliable, and innovative AI/GenAI solutions. You’ll contribute to high-priority projects, ensuring maintainable code and producing high-quality, production-ready applications. You’ll operate with a high degree of technical expertise, strategic thinking, effective collaboration across diverse teams, while helping to mentor and elevate others to meet a very high technical bar.   

Why it’s a big deal…  

You will be a key contributor to delivering Conga’s AI roadmap, ensuring solutions meet high quality standards and timelines. You’ll be a core member of the team that will implement complex, large-scale AI systems. You’ll also have the opportunity to work cross-functionally to resolve issues, mentor junior members, and help to foster a culture of continuous learning and technical excellence. All of this adds up to an exciting, challenging, and always interesting place to work, where complex problems are found and solved every day.

Here's what we’re looking for…

Related Experience. You have 7+ years of professional software development experience, including 3+ years in AI/ML or GenAI. You have a proven track record of developing and deploying scalable, production-grade AI solutions. 

Technical expertise. You have:  

• Experience in Python and frameworks such as TensorFlow, PyTorch, FastAPI, LangChain, LangGraph, and KubeFlow.  

• Knowledge of AI/ML algorithms, generative models, and LLMs. 

• Proficiency with cloud platforms (e.g., GCP, AWS, Azure) and modern DevOps practices. 

• Strong understanding of distributed systems, microservices architecture, and database systems (SQL/NoSQL). 

Education. A bachelor’s degree in engineering or equivalent.

Here’s what will give you an edge…

Effective communication and interpersonal skills. You’re comfortable initiating and engaging in collaborative discussions. You are skilled at reading and adapting to different communication styles. When you speak, you are clear and concise. Your strong listening skills help to build trust and foster connections with our clients. They also ensure you collect the right information so you can resolve issues most expediently.

Initiative. You do not wait around for things to happen or for someone to tell you what to do. You are not only proactive about completing your own work, but when you sense the need to introduce a project that will benefit the team or the organization -- even if it’s outside your scope of work -- you put a proposal together, talk to the team about it, and own it. And that also goes back to having an entrepreneurial spirit.

Passionate Problem Solver. Proactive, self-driven, and enjoys solving complex problems, not just in the primary area of responsibility but across boundaries. Identify and implement best practices for coding as well as development processes and perform as a trusted contributor requiring little to no supervision and demonstrating the ability to meet deadlines, exceed goals, and create benchmarks for success.

#Li-VA1

Job Title: Software Engineer
Locations: Houston, TX; Boston, MA  
Reports to: Manager, Software Engineering 

 A quick snapshot…
We are seeking a talented and motivated Software Engineer to join our engineering team and contribute to the development of next-generation AI and Generative AI–powered products and solutions. In this role, you will work on cutting-edge SaaS technologies and help build scalable software used by enterprises worldwide. You will contribute to the design, development, testing, deployment, and maintenance of software systems while collaborating with cross-functional teams to deliver reliable and innovative product capabilities.

Why it’s a big deal…  
As a Software Engineer, you will contribute to the development of Conga’s AI-powered platform by helping build scalable applications and services that support intelligent automation and advanced analytics for global customers. 

Here's what we’re looking for… 

Related Experience. 

Software Development. Write clean, maintainable, and efficient code for software applications and distributed systems while adhering to engineering best practices.

GenAI Product Development. Participate in the AI development lifecycle including data preparation, model experimentation, evaluation, and deployment of generative AI solutions.

Technical Contribution. Collaborate with engineering teams to develop and enhance software features that meet performance, scalability, and reliability requirements.

Feature Delivery. Work closely with product managers and engineering teams to deliver features and improvements on schedule while maintaining high quality standards.

Architectural Participation. Contribute to technical design discussions and architecture reviews to ensure solutions are scalable, reliable, and maintainable.

Code Review. Participate in peer code reviews and maintain a high standard of technical quality across the engineering team.

Testing & Quality. Develop testable software, write unit tests, and participate in automated testing processes using modern testing tools and frameworks.

Service Health & Reliability. Monitor service performance and assist in troubleshooting issues. Participate in root cause analysis and improvements to enhance system reliability.

DevOps Collaboration. Work within a DevOps model to help deploy, monitor, and maintain applications in production environments.

Documentation. Document features, enhancements, and fixes while contributing to knowledge sharing and internal documentation.

Education. A bachelor’s degree in engineering or equivalent. 

• Bachelor’s degree in Computer Science, Engineering, or related technical field (or equivalent practical experience)
• 4+ years of professional software development experience
• Strong proficiency in Python and modern Python frameworks
• Experience with FastAPI, PyTest, Celery, or similar technologies
• Familiarity with software development practices, version control systems such as GitHub, and work tracking tools such as JIRA
• Understanding of cloud technologies and DevOps principles

Here’s what will give you an edge… 

• Experience with object-oriented programming, concurrency, and REST APIs
• Familiarity with AI/ML, Generative AI, and MLOps concepts
• Experience with LangChain, LangGraph, or similar AI frameworks
• Experience working with SQL and NoSQL databases such as MongoDB, MSSQL, or PostgreSQL
• Experience with CI/CD pipelines and tools such as Terraform and GitHub Actions
• Experience with Docker and Kubernetes
• Familiarity with GCP technologies such as VertexAI, BigQuery, GKE, GCS, and DataFlow
• Experience with additional languages such as C#, Java, or Scala is a plus

#LI-BR1

Join our Talent Community! By submitting your resume to our Account Executive Talent Pool, you’ll stay connected with Conga and be among the first to hear about new opportunities that align with your skills and career goals. Even if the right role isn’t available today, we want to get to know you now—so we can reach out when the right match comes along. Let’s stay in touch and explore what we can achieve together! 

Job Title: Account Executive
Locations:  Remote United States 

A Quick Snapshot...
As a Account Executive with Conga, you’ll have the opportunity to sell mission critical and transformational projects to organizations of significant value. You’ll work closely with Sales Engineering, Business/Sales Development, Transformation Specialists & the Customers. Core aspects of the role include creating a strong territory strategy inclusive of multiple resources (Business & Sales Development) prospecting, working, and co-selling with partners, aligning with RevOps, BusApps, IT, Legal, Sales & Operations executives. If taking your sales career to new heights and embracing complex cycles with multiple stakeholders, look no further.   

Why it’s big deal…
AE’s are responsible for sourcing new logo’s and expanding current customers through up-sell and cross-sell motions. Using your sales knowledge and prospecting skills is crucial to keeping our business strong!  

 Here's what we're looking for... 

Desire. We are looking for a dynamic, high-performing, and results-driven sales professionals. We are looking for people who want to learn, grow and creatively find success. If a best-in-class compensation plan is of interest to you, get in touch! 

 Strong Prospecting Experience. The ideal candidate has a proven track record of exceeding sales and prospecting quotas and loves the thrill of the hunt. SaaS and/or Salesforce ecosystem experience is an advantage.  

Strategic Mindset. This consists of deep discovery, aligning to multiple decision makers, building meaningful business relationships, developing and growing pipeline, providing value to customers, creating priority.  

Job Title: ​Enterprise Account Executive  

Location: London (remote) 

Reports to: Regional VP Sales 

A Quick Snapshot….. 

As an Account Executive, you'll be at the forefront of our revenue growth strategy, spearheading efforts to uncover and nurture new business prospects while strengthening connections with our current clientele. Your role will involve deeply understanding client requirements, crafting personalized solutions, and ensuring top-notch customer satisfaction. Collaborating closely with Sales Engineering, Business/Sales Development, Marketing, Transformation Specialists, Customer Success, Professional Services, Partners and clients, your primary focus will be on prospecting, managing and closing new business opportunities for enterprise-wide CONGA solutions with organizations across a variety of key strategic industries/verticals in the B2B space.  

Why it’s big deal…  

You'll have the chance to sell high-impact, mission-critical projects with substantial value, driving transformational change for our clients. Your role will involve skillfully crafting and implementing territory, account, and opportunity plans to optimize revenue within your assigned selling patch. You'll expertly manage sales opportunities throughout every stage of the cycle, ensuring success for both our clients and our company. 

Are you the person we are looking for?   

Proven track record.  You have at least 5 years successful B2B technology Enterprise sales experience in the SaaS industry. 

• Proficiency in revenue management principles is crucial. 

• You have a consistent track record of over achieving quota and revenue targets.  

• You cultivate and leverage strategic relationships with partners to drive mutual business growth and success. 

• Knowledge and experience in general AI and machine learning can bring significant value. You understand how AI can enhance revenue management processes. 

Hunter mentality. You'll have the opportunity to unleash your inner hunter and drive our growth through relentless pursuit of new business opportunities. You thrive in a fast-paced environment, leveraging your strategic mindset and tenacity to identify, pursue, and close deals with potential clients. The focus is 90% new business. 

Solution Selling. Collaborate with prospects and clients to understand their unique challenges and business goals. Present Conga's comprehensive suite of solutions and services that align with clients' needs, demonstrating a deep understanding of how Conga can provide value. 
 
Drive. You have the ability to successfully leverage resources and take initiative. The most successful Conga reps are the ones who stop at nothing to achieve success no matter the circumstance. 

Communication: You have the ability to articulate complex technology concepts to a technical and non-technical audience. You also have superb listening skills and you understand objections and overcome them by turning skeptics into enthusiastic new customers and brand ambassadors. You possess Excellent written and verbal communication skills. 

Growth Mindset. As the business landscape is constantly evolving you adapt to changes in market conditions, customer preferences, and competitive dynamics. You innovate and develop creative solutions to address challenges and capitalize on opportunities in the revenue management space. 

Collaboration.  You'll work closely with cross-functional teams including Sales Engineering, Business Development, Marketing, and Customer Success to deliver exceptional value to our clients and drive mutual success. Together, we'll leverage each other's expertise and insights to achieve our goals and surpass expectations. You have the gravitas to lead a winning team, leveraging the strengths and skills of the organization to deliver profitable business to the organization. 

What will give you an edge... 

Experience selling Revenue Lifecycle Management solutions with a good understanding of CPQ, revenue optimization, CLM, doc-gen and e-signature products. 

Education. You're bright. Bachelor's Degree Required. Additional experience in lieu of required education will be considered. Education and/or experience in Economics, Statistics, Mathematics, Accounting, Marketing, Finance, or Operations Research considered a plus. 

#LI-AM1

#LI-Remote

Job Title: Staff Software Engineer (AI) 
Locations: Boston, MA; Houston, TX; (ET preferred)
Reports to: VP, AI Engineering  

A quick snapshot… 
As a Staff Software Engineer, you’ll be a key technical leader responsible for shaping the design and development of scalable, reliable, and innovative AI/GenAI solutions. You’ll lead high-priority projects, set technical directions for teams, and ensure alignment with organizational goals. You’ll operate with a high degree of technical expertise, strategic thinking, effective collaboration across diverse teams, while mentoring and elevating others to meet a very high technical bar.   

Why it’s a big deal…  
You’ll be a strategic technical leader to define and drive the technical vision and roadmap for Conga’s AI/GenAI systems, aligning with company objectives and future growth. You’ll have the opportunity to provide architectural leadership for complex, large-scale AI systems, and act as a thought leader in AI technologies, influencing cross-functional technical decisions and long-term strategies. You’ll have ownership of high-impact projects, shaping the future of Conga’s products while mentoring engineers, fostering a culture of continuous learning and technical excellence.

Here’s what we’re looking for… 

Related experience. You have 10+ years of professional software development experience, including 5+ years in AI/ML or GenAI. You have a proven track record of designing and deploying scalable, production-grade AI solutions. You’ve led complex technical initiatives that required influencing cross-functional teams while mentoring teammates, navigating change, and creating space for collaboration and growth.  

Technical expertise. You have:  

• Deep expertise in Python and frameworks such as TensorFlow, PyTorch, FastAPI, LangChain, LangGraph, and KubeFlow.  

• Advanced knowledge of AI/ML algorithms, generative models, and LLMs. 

• Proficiency with cloud platforms (e.g., GCP, AWS, Azure) and modern DevOps practices. 

• Strong understanding of distributed systems, microservices architecture, and database systems (SQL/NoSQL). 

Analytical thinker and creative problem solver. You utilize your expertise to navigate ambiguity and deliver impactful solutions. You’re skilled in identifying creative solutions to unique customer requirements, ensuring our customer issues are resolved in a manner that meets or exceeds their expectations without increasing their costs.   

Strong communication and interpersonal skills. You’re skilled at reading and adapting to different communication styles. You communicate priorities, trade-offs, and goals clearly, that engages and inspires both technical and non-technical stakeholders. 

Education. You’ve completed your Bachelor’s and Master’s degree in Computer Science, Engineering, or a related technical field. Maybe you’ve even gone on to obtain your Ph.D.  

Here’s what will give you an edge… 

Additional expertise. You’ve had the opportunity to lead the development of generative AI solutions, leveraging advanced techniques such as multi-modal models, reinforcement learning, and responsible AI principles. You’ve gained advanced knowledge of GCP technologies such as VertexAI, BigQuery, GKE, and DataFlow. You also have familiarity with agile methodologies and working in a DevOps model. 

Thought Leadership. You’re passionate about the AI/ML space. You’re a thought leader for the AI/ML community, contributing ideas through publications, open-source projects, and/or speaking engagements. 

#LI-BR1

Job Title: Staff Product Manager

Location: Bangalore

Reports to: Sr.Director, Product Management

A quick snapshot…

As a Sr. Product Manager on the Conga CPQ & Revenue team, you will be responsible for leading the expansion of our CPQ and Revenue Lifecycle Management solutions into Microsoft Dynamics, HubSpot, SAP, and other CRM ecosystems. You'll help architect seamless integrations using best-in-class integration platforms, translating our proven native capabilities into exceptional multi-CRM experiences that solve complex revenue operations challenges. This role requires deep expertise in CRM platforms (particularly Dynamics and SAP) and Integration tools, combined with hands-on involvement in release planning, product demos, implementation guidance, and agile scrum execution. You'll work at the intersection of product strategy and technical delivery, ensuring our solutions maintain industry-leading functionality and user experience across diverse CRM environments. If you're passionate about expanding proven products into new markets and thrive in a role where strategic thinking meets hands-on execution, this is an exceptional opportunity to shape Conga's platform future.

Why it’s a big deal…

You'll pioneer our expansion into CRMs like Microsoft Dynamics, HubSpot, and SAP—opening huge untapped market potential and positioning yourself as the product lead who transformed Conga into universal revenue life cycle platform. This is greenfield territory offering exceptional autonomy to shape the future of enterprise revenue operations while building career-defining expertise in platform strategy and complex system integration.

Are you the person we’re looking for?

Relevant Experience.

• 8-12 years of Product Management experience in B2B SaaS, with deep expertise in CRM platforms (Microsoft Dynamics strongly preferred) and a proven track record of delivering complex integrations across multiple ecosystems

• Integration and platform thinking: Demonstrated experience building products that connect multiple systems, working with integration platforms (Workato, MuleSoft, or similar), and designing scalable architecture that maintains data integrity and user experience across platforms

• Domain expertise in revenue operations: Strong preference for background in B2B/eCommerce, Configure Price Quote (CPQ), Contract Life Cycle Management (CLM), Order Management or Billing, with deep understanding of how enterprise customers configure, price, quote, contracts, and close complex deals

• Hands-on enterprise product delivery expertise from conception through launch and continuous iteration, with experience managing the full product lifecycle in complex, multi-stakeholder environments

• Technical fluency with business impact focus: Practical knowledge of modern integration patterns, APIs, and emerging technologies like AI/ML, with the proven ability to translate complex technical capabilities into compelling business value and customer outcomes

What Sets You Apart

• You've actually used or implemented CRM Dynamics, SAP, or HubSpot—not just managed products adjacent to them

• You thrive in ambiguity and can turn vague customer problems into concrete product requirements and release plans

• You've run or actively participated in agile scrum teams and can jump into demos, implementations, and customer conversations without missing a beat

Research and Creativity.

• Conduct market research to identify emerging trends in metadata extraction, AI, and document automation.

• Collaborate with product managers, architects, engineers, and UX teams to conceptualize and prototype new features or enhancements.

• Continuously gather customer feedback, iterate product requirements, and prioritize feature development for maximum impact.

Leadership skills.

• Work cross-functionally to run scrum teams, ensure backlogs are clearly defined, and address blockers.

• Comfortably manage implementations and maintain close collaboration with professional services, sales, and customer success teams.

• Provide live demos of Discovery AI features to internal stakeholders, prospects, and existing customers.

Analyze and prioritize.

• Use data analytics, user feedback, and market insights to inform strategic decisions on product enhancements and roadmap.

• Balance customer requirements with technical feasibility and time-to-market pressures.

• Communicate roadmap priorities and release updates to leadership and cross-functional teams.

Customer experience.

• Engage directly with customers to understand their challenges and tailor solutions that leverage metadata extraction to drive value.

• Maintain an ongoing feedback loop, documenting key learnings and using them to refine the product strategy.

• Partner with marketing to ensure new features are effectively positioned and promoted to maximize adoption.

Education: Bachelor’s degree in engineering or equivalent; a higher degree is a plus.

Here’s what will give you an edge…

Champion the Customer. You’ll operate with the mindset that our success hinges on customer success. By deeply understanding their pain points and goals, you’ll craft Discovery AI solutions that exceed expectations.

Natural Collaborator. You thrive in Agile environments, working fluidly with data scientists, developers, and product managers. You value diverse perspectives and actively seek feedback to build the best possible product.

Passion. Your passion for AI and metadata extraction shines through in your work. You’re motivated by the chance to streamline complex workflows, reduce manual intervention, and drive tangible customer outcomes.

#LI-UB1

Job Title: Staff Software Engineer, AI

Locations: Bangalore

Reports to: Sr. Manager, AI/ML.

A quick snapshot…

As a Staff Software Engineer, you will be a key contributor to the design, development, and deployment of advanced AI and generative AI-based products. You will drive technical innovation, lead complex projects, and collaborate closely with cross-functional teams to deliver high-quality, scalable, and maintainable solutions. This role requires a strong background in software development, AI/ML techniques, and DevOps practices, along with the ability to mentor junior engineers and contribute to strategic technical decisions.

Why it’s a big deal…

This is one of the critical roles in the project, where you will be an expert in product development, a good team player, and will lead and mentor your team members. We believe in using the best tools for the task at hand so the ability and desire to learn new programming languages and technologies is necessary. All of this adds up to an exciting, challenging, and always interesting place to work, where complex problems are found and solved every day. This role determines the root cause for the most complex software issues and develops practical, efficient, and permanent technical solutions.

Are you the person we’re looking for?

Experience: 8+ years of professional software development experience, including significant experience with AI/ML or GenAI applications. Demonstrated expertise in building scalable, production-grade software solutions.