About the Role

Samsara’s Customer Success team ensures our customers adopt our platform, realize measurable business value, and renew and expand with confidence. As we continue scaling across EMEA, we are evolving our engagement model to serve mid-market and digital customers through a portfolio-based, tech-enabled approach.

As Manager of the EMEA Scale Customer Success team, you will lead a team responsible for a high-volume portfolio of mid-market customers. You will design and optimize scalable engagement strategies that blend digital programs, automation, and targeted high-impact human interactions.

This is not a traditional enterprise CS leadership role. It is a builder role for a leader who thrives on creating systems, driving commercial outcomes, and improving productivity at scale.

You will own retention and value realization across your segment, while developing a high-performing, inclusive team that delivers measurable business impact.

What You’ll Own

• Outcome metrics related to onboarding, time-to-value, retention and expansion across a large portfolio of Midmarket and SMB accounts
• Segmentation, coverage model design, and portfolio strategy
• Risk identification and mitigation at scale using data-driven insights.
• Expansion collaboration with Sales to drive growth within accounts.
• Productivity improvements through automation, AI, and digital engagement programs.
• Performance management, coaching, and career development of a team of Scale CSMs.

In This Role, You Will

• Lead, coach, and develop a high-performing team managing portfolios of 75–150+ accounts per CSM.
• Define and continuously optimize scalable engagement playbooks across onboarding, adoption, renewal, and expansion.
• Build a data-driven operating rhythm leveraging Gainsight (or similar tools) to monitor health, risk, and opportunity signals.
• Partner cross-functionally with Sales, RevOps, Marketing, Product, and Business Technology to align customer insights with go-to-market execution.
• Drive digital programs and lifecycle campaigns to increase engagement while improving CSM efficiency.
• Champion experimentation and adoption of AI-powered tools to enhance customer engagement and team productivity.
• Step into critical customer situations and escalations when needed, balancing strategic oversight with hands-on leadership.
• Foster an inclusive, high-accountability team culture aligned to Samsara’s principles:
  • Focus on Customer Success
  • Build for the Long Term
  • Adopt a Growth Mindset
  • Be Inclusive
  • Win as a Team
• Improved onboarding time-to-value across the Scale portfolio.
• Increased GRR and NRR in the EMEA mid-market segment.
• Clear segmentation and engagement model operating effectively.
• Measurable productivity gains through digital programs and AI-enabled workflows.
• Strong team engagement, retention, and internal talent development.
• Improved visibility into risk and expansion signals through structured reporting and dashboards.

You Should Apply If

• You are energized by building scalable systems rather than managing a small number of high-touch accounts.
• You combine customer empathy with strong commercial discipline.
• You thrive in ambiguity and enjoy bringing structure to fast-growing environments.
• You are excited about leveraging technology, automation, and AI to transform how Customer Success operates.
• You want to impact industries that power the global economy — from transportation and logistics to utilities and public services.

Minimum Requirements

• 5+ years of experience in Customer Success or similar function within a SaaS environment.
• 2+ years of people management experience leading CSMs or similar customer-facing roles.
• Experience in mid-market, tech-touch, digital, or scaled Customer Success models.
• Demonstrated ownership or significant influence over retention and expansion outcomes.
• Strong analytical capability; comfortable using data to drive prioritization, segmentation, and performance management.
• Experience building or optimizing scalable engagement playbooks and workflows.
• Proven ability to lead through change in fast-paced, high-growth environments.
• Bachelor’s degree from a 4-year accredited institution.

Ideal Experience

• Business fluency in French, Dutch or German
• Led teams where each CSM managed 100+ accounts.
• Experience integrating AI or automation into CS workflows to drive measurable productivity improvements.
• Experience with Gainsight or similar customer success platforms.
• Experience partnering closely with Sales on expansion and account strategy.
• Experience operating across multiple countries or within EMEA markets.

PRODUCT MARKETING MANAGER

Massy - France

Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. 

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. 

Learn more at www.ivalua.com. Follow us on LinkedIn 

THE OPPORTUNITY

CONTEXT: 

Reporting to our SVP, Product & Customer Marketing, Product Marketing at Ivalua is a strategic function—and also an operating system. We win when our messaging is consistent, credible, and well-executed across teams, regions, and moments in the market. As a Product Marketing Manager, you will play a dual role:

1. Strategic contributor shaping how our platform and products are positioned, and
2. Execution leader who helps the broader product marketing team move faster, stay aligned, and communicate with clarity.

This role is ideal for someone who thrives in complex environments, loves turning ambiguity into structure, and takes pride in exceptional writing and communication.

ROLE: 

Team Enablement & Content Orchestration

• Act as a central point of coordination for product marketing content, updates, and release communications.
• Consolidate inputs from product, PMMs, and stakeholders into clear, consistent messaging and assets.
• Project-manage product marketing deliverables across launches, campaigns, and ongoing updates—ensuring timelines, quality, and alignment.
• Maintain and evolve core messaging frameworks so the organization speaks with one voice.

Writing & Communication Excellence

• Own and elevate the quality of product marketing writing across the team—from launch narratives and release notes to positioning docs and executive messaging.
• Translate complex product and AI concepts into clear, confident language that resonates with procurement, finance, and IT leaders.
• Edit, refine, and pressure-test content to ensure clarity, consistency, and credibility.

Market, Product & Competitive Research

• Conduct ongoing market, customer, and competitive research to inform positioning and messaging.
• Synthesize analyst research, customer insights, sales feedback, and usage data into actionable recommendations.
• Support competitive intelligence efforts with clear, fact-based narratives—not feature checklists.

Analytics & Insight

• Use performance data to assess what content, messaging, and launches are working—and where adjustments are needed.
• Track adoption, engagement, and GTM effectiveness to inform future releases and messaging priorities.

Go-To-Market & Launch Support

• Support end-to-end GTM execution for new capabilities and releases, with a strong focus on clarity and consistency.
• Ensure internal teams (sales, customer success, partners) are well-informed and well-equipped.
• Help balance speed with rigor—moving fast without creating confusion.

YOUR PROFILE

Experience

• At least 5-8 years of experience in product marketing or a closely related role in enterprise B2B SaaS.
• Experience supporting complex products or platforms with frequent releases.
• Background in procurement, finance, ERP, supply chain, or adjacent enterprise domains is a strong plus.

Core Skills

• Exceptional writer and editor—clear, structured, and confident in executive-facing communication.
• Strong project management skills; comfortable coordinating across multiple stakeholders and priorities.
• Analytical and research-oriented; able to turn data and insight into direction.
• Highly organized, detail-oriented, and reliable—people trust you to “make it land.”
• Strong communicator who can align teams without creating friction.

Mindset

• You care deeply about quality, clarity, and consistency
• You see your role as enabling others, not just owning your lane.
• You’re comfortable operating behind the scenes while having a visible impact.
• You understand that great product marketing is as much about discipline as it is about creativity.

What Will Set You Apart

• You can take a messy set of inputs and turn it into a compelling, cohesive story.
• You know when to push for clarity—and when to push back.
• You’re equally comfortable writing a crisp executive narrative or managing a complex release process.
• You bring structure to fast-moving environments without slowing them down.

WHAT HAPPENS NEXT

If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! 

Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! 

Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role. 

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week)
• We're a team dedicated to pushing the boundaries of product innovation and technology
• Sustainable Growth, Privately Held
• A stable and cash-flow positive Company since 10 years
• Snacks and weekly lunches in the office
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
• Unlock and unleash your full professional potential with our exceptional training and career development program
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
• Regular social events, competitive outings, team running events, and musical activities,
• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua):

Powered by People - Powered by You!

United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/

Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.

#LI-HYBRID #LI-AP1 #LI-DNI

We are looking for a Sr. Technical Success Manager to join our Customer Success Organization. This is a Paris based role, reporting to the Manager of Technical Success Management. You will guide customers through their Zero Trust journey as the central post-sales point of contact, helping customers adopt and maximize Zscaler's solutions to secure their digital transformation objectives. Your role centers on providing expert advice, building relationships, and ensuring successful solution adoption for our public sector partners.

What you’ll do (Role Expectations)

• Build and nurture relationships with key customer stakeholders and operational service owners to define and prioritize the strategic alignment between customer objectives and Zscaler goals

• Offer technical guidance, product insights, and best practices to develop customized strategies for the integration and operationalization of Zscaler solutions

• Provide technical expertise and organizational leadership to manage complex escalations and coordinate resolutions with internal and external teams

• Work proactively to identify adoption insights, develop risk mitigation plans, and partner with Zscaler teams to ensure long-term customer success

• Participate in the creation and sharing of intellectual capital, including best practice guides and playbooks, to strengthen the Customer Success team’s collective impact

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 5+ years of experience in a customer-facing role such as Solutions Delivery, Customer Success Management, Technical Account Management, or Sales Engineering

• 5+ years of experience in Cloud Services Architectures, Web-based Security, Networking, or Infrastructure Solutions

• Strong communication and presentation skills with the ability to influence internal and external decisions

• Strong technical acumen with the ability to align customer business challenges to the Zscaler portfolio for desired business and security outcomes

• Proven ability to analyze customer data to gain key insights and develop tailored adoption strategies and risk mitigation plans

What Will Make You Stand Out (Preferred Qualifications)

• Deep background in Cloud and Networking Security technologies such as SD-WAN, MPLS, SWG, DLP, VPNs, and CASB

• Comprehensive understanding of industry-specific workflows and operational processes to optimize security and efficiency

• Relevant industry certifications such as CISSP, CCNP, CCIE, or Network+, or certifications from cloud providers such as AWS, Google, or Microsoft

#LI- Hybrid #LI-MP1

We are looking for a Senior Sales Engineer to join our Solutions Consulting team. This is a remote role based in Paris, reporting to the Sales Engineering Manager. You will act as a trusted advisor to our clients, guiding their transformational journeys by presenting the Zscaler cloud security platform and translating complex goals into enticing recommendations. By gathering technical requirements and promoting our value proposition through impactful demonstrations, you will set the vision for secure digital transformation across the region.

What you’ll do (Role Expectations)

• Present the Zscaler cloud security platform to prospective customers
• Set the vision and translate goals into enticing and relevant recommendations
• Be the trusted advisor to our clients while aiding their transformational journey
• Gather customer technical requirements and promote the value proposition in POV, presentations and demos with prospects and customers
• Partner closely with Account Executives, cross-functional specialists and Zscaler extended teams to shape an Account strategy

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
• You are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high-pressure situations, guiding yourself and your team through complexity with a steady, positive hand.

What We’re Looking for (Minimum Qualifications)

• At least 8 years of experience as a Sales Engineer or Systems Integrator
• Knowledge of enterprise network or cloud security technologies
• Experience working with Value Selling Methodologies
• Experience producing presentations and demonstrations
• Experience working with sales to identify, qualify and scope opportunities, build account and territory plans, and deliver proof of concept engagements to convert opportunities into technical victories

What Will Make You Stand Out (Preferred Qualifications)

• Cloud Platform and other relevant certifications such as CISSP or CCNP
• Experience in SASE, Identity, Proxy technology, Cybersecurity, DLP, CASB, or CNAPP
• English fluency and experience working with large accounts

#LI-LS2 

#LI-Remote

The role

Nebius is looking for an experienced, community-focused professional to join our global startup team as Startup Community Manager - France. In this role, you’ll take ownership of developing and executing our startup community engagement strategy across key markets, cultivating relationships with developer communities, accelerators, universities, and founder networks.

You’ll focus on delivering high-impact events, meaningful engagement programs, and tailored resources that activate and grow Nebius’ presence within the global AI startup ecosystem. You’ll work cross-functionally to ensure seamless execution and measurable results, helping position Nebius as the cloud partner of choice for AI-native startups worldwide.

You are welcome to work remotely from Paris.

Your responsibilities will include:

Develop and Manage Ecosystem Partnerships

• Identify, build, and maintain strategic relationships with key accelerators, universities, developer communities, research organisations, and other startup ecosystem partners globally.
• Act as a trusted Nebius representative within the global startup ecosystem, strengthening our visibility and adoption among founders, developers, and technical teams.

Design and Deliver Startup Engagement Programs

• Create and execute scalable, community-driven initiatives that attract, support, and retain high-growth AI startups.
• Ensure Nebius’ offerings deliver real value to founders and technical teams through tailored resources, onboarding support, and ongoing enablement.

Lead High-Impact Events and Ecosystem Activations

• Plan and execute founder meetups, technical workshops, hackathons, and summits that showcase Nebius’ commitment to supporting the AI startup community.
• Collaborate with partners and internal teams to maximise event impact, drive attendance, and amplify engagement across priority markets.

Drive and Nurture Startup Pipeline

• Work cross-functionally with sales and marketing teams to identify, engage, and convert high-potential startups into long-term Nebius users.
• Maintain clear tracking of engagement activities, pipeline development, and program participation across regions.

Enablement and Community Resources

• Develop and maintain best-practice playbooks, onboarding guides, case studies, and enablement materials to educate startups and partners on effective use of Nebius’ platform.
• Ensure consistent, high-quality resources that support startup adoption and success.

Measure and Optimise Community Success

• Own and deliver against clear key performance indicators (KPIs) such as lead generation, community growth, event outcomes, and pipeline contribution.
• Maintain a strong results-driven mindset, ensuring all programs and initiatives are aligned to measurable goals.
• Use data and feedback proactively to evaluate impact, identify opportunities, and optimise strategies for continuous improvement.

Collaborate Across Teams

• Partner closely with internal stakeholders—including marketing, sales, product, and solutions architecture—to ensure community insights inform broader go-to-market strategies and product development.
• Champion the voice of the startup and developer community within Nebius.

We expect you to have:

• Minimum of 3 - 5 + years of professional experience in community management, partnerships, or ecosystem development, with at least 1.5 years working in the startup ecosystem (e.g., accelerators, AI/cloud startups, developer or founder communities).
• Proven ability to build and manage partnerships within the global AI and startup ecosystem.
• Experience developing and executing high-impact community programs, events, or partner initiatives.
• Strong understanding of the AI/startups landscape, including developer and founder needs.
• Excellent organisational, communication, and presentation skills, with experience influencing partners and internal stakeholders.
• Ability to work independently and collaboratively in a fast-paced, high-growth, cross-functional environment.
• Familiarity with AI infrastructure, cloud computing, or developer tools, with the ability to learn new technologies quickly.
• Genuine passion for AI, cloud computing, and supporting startup founders.

It will be an added bonus if you have:

• Established network in the global AI and startup ecosystem, with existing relationships across mainstream accelerators, investors, developer communities, and founder networks.
• Hands-on experience planning and delivering events ranging from meetups and workshops to hackathons and summits.
• Experience in technology partnerships, developer advocacy, or customer enablement for cloud or AI/ML solutions.
• Proven track record of driving results through community engagement and partner collaboration.

• Own and build Nebius’ ISV partner ecosystem from the ground up with your key target accounts — defining strategy, segmentation, onboarding models, and long-term growth frameworks
• Identify, recruit, and close high-impact AI and ISV partners that can drive net-new customer acquisition and revenue growth
• Develop and scale repeatable co-sell motions, embedding partners into Nebius’ core sales plays and strategic opportunities
• Drive partner-sourced and partner-influenced pipeline, with a strong focus on net-new accounts and expansion
• Build structured frameworks for joint business planning, pipeline generation, forecasting, and performance management
• Lead joint go-to-market execution, ensuring partners are actively generating demand and influencing deals
• Drive partner technical readiness and platform adoption through onboarding, enablement, and joint solution development
• Act as a key architect of Nebius’ partner program, including co-sell models, incentives, and engagement frameworks
• Stay deeply connected to the AI ecosystem, identifying emerging players, trends, and high-leverage partnership opportunities
• Represent Nebius across industry events, ecosystem forums, and strategic partner engagements
• Serve as the voice of partners internally, working cross-functionally with Sales, Product, Engineering, Marketing, Legal, and GTM teams

• 10+ years of experience in partnerships, business development, or indirect sales within B2B technology
• Strong understanding of the AI/ML and cloud ecosystem (infrastructure, models, data pipelines, ISVs, tooling
• Proven track record of building partner ecosystems from early stages — not just managing existing relationships
• Demonstrated ability to source, negotiate, and close strategic partnerships that drive measurable business impact
• Proven success in driving net-new pipeline, opening new accounts, and scaling revenue through repeatable co-sell programs
• Experience leading co-sell and joint go-to-market motions with sales organizations
• Solid grasp of cloud platforms and consumption-based business models
• Technical fluency — able to engage in architecture discussions, use-case validation, and product alignment
• Builder mindset — comfortable operating in ambiguity and creating structure from scratch
• Strong executive presence with experience navigating complex, multi-stakeholder environments
• Excellent communication, negotiation, and prioritization skills

• Experience working closely with Product and Engineering teams to influence partner integrations and roadmap
• Background in AI-intensive industries such as Financial Services, Healthcare, Robotics, Retail, or Automotive

• You are building the ecosystem — not inheriting one
• Direct ownership of partner-driven revenue and growth
• High autonomy and visibility across the business
• Opportunity to shape how modern AI partnerships are defined and executed at Nebius

The mission of OrgStore is to provide an easy-to-use, fully-managed platform to store and search data. With Postgres as our cornerstone technology, we focus on transactional (OLTP) data use-cases while providing a custom data plane and a flexible administrative layer. Our users are the thousands of engineers representing hundreds of teams producing products at Datadog. As a platform infrastructure team, our goal is to accelerate product teams by helping them rapidly stand up new features and make step change improvements to their application's performance. Data storage is ubiquitous and the service we are providing is critical for Datadog as the business scales and expands its product offerings.

As the Engineering Manager for the OrgStore Blueprint Team, you will lead a high-performing team of software engineers, guiding them in building and maintaining these mission-critical systems. Collaboration is key in this role, needing to work closely with other engineering, product, and support teams across Datadog. Your strategic vision will not only guide your team's day-to-day operations but also influence the long-term roadmap of support within Datadog.

At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.

What You’ll Do:

• Guide and mentor a diverse team of 4-8 software engineers, fostering their career growth while ensuring high team performance.
• Drive the technical roadmap in collaboration with your team, product managers, and support teams ensuring it aligns with company objectives and directly contributes to improving customer satisfaction.
• Engage strategically with complex technical problems and work with your team to produce well-defined and actionable plans.
• Be a core contributor and reviewer of code, lead design decisions, and participate in our  well-scoped on-call rotation.
• Understand the broader business context to align technical decisions with business goals, supporting long-term objectives and driving innovation.
• Contribute to engineering-wide initiatives as a member of Datadog’s engineering management team.
  
  

Who You Are:

• A seasoned software engineer with experience building developer tools, running databases, and maintaining infrastructure with a focus on reliability and fault tolerance
• A proven leader with the ability to manage team dynamics, set goals, provide feedback, and foster a positive and productive work environment
• A capable project manager who can plan, organize, and oversee multiple software engineering projects
• An excellent communicator who is comfortable interacting with team members, stakeholders, and upper management alike
• Demonstrated ability to use AI coding tools in day-to-day workflows and validate, critique, and refine AI-generated output
• Bonus points: you’re motivated to push the boundaries of how AI can improve software engineering best practices and contribute to building AI-enabled products

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. 

Benefits and Growth:

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

The Team You'll Join

Location: France

We Are: 

RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel. 

Founded in 2012, and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation. RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients.

We're looking for a Technical Account Manager to join rtb.com, where we are developing a self-service advertising platform that enables smaller e-commerce brands to independently run effective display campaigns powered by artificial intelligence.

You Will:

• Conduct the technical operations for our clients; 
• Coordination of all technical issues with regards to online campaign launching and running process; 
• Support technical integration between rtb.com and client’s e-commerce platform;
• Work closely with sales teams to deliver high standards of customer service; 
• Monitor and analyze the effectiveness of online campaigns;
• Propose optimization solutions for processes in order to achieve both internal and external goals.

Desired Experience: 

• 2+ years of experience in tech support, analytical roles, and campaign optimization within digital marketing - must have;
• Experience in one or more programming languages (e.g. HTML, JavaScript, Apps Script, Python) or experience in the systems integration via API
• Experience with debugging tools (e.g. Google Chrome DevTools), Google Tag Manager.
• Experience in using Google Analytics 4, MMP knowledge will be an advantage;
• Fluency in English 
• Strong analytical skills are a must;
• High level of motivation and willingness to learn; 
• Good time management skills and attention to detail;

We Offer: 

• We believe in a healthy work-life balance and therefore prioritize flexible working arrangements - you decide whether you want to work remotely, from our office in France, or even temporarily from any other location in the world;
• A top-of-the-market compensation package and an attractive bonus scheme;
• An international working environment that inspires you and enables you to develop projects as part of a highly qualified cross-functional team;
• Training program, budget, and the tools necessary to develop professional skills and personally
• A rewarding career in a friendly and inspiring atmosphere with no corporate habits and a growing dynamic multi-cultural team.

Apply now! 

You don't need to tick every box to apply. If you are passionate about digital marketing, send us your CV, and we'll review it.

At Datadog, we leverage AI across our observability platform to improve monitoring, speed up incident resolution, and ensure data reliability for cloud applications.

Datadog’s Deployment Gates team builds customer-facing systems that decide whether software should ship to production. Deployment Gates sit directly in customers’ CI/CD pipelines and use observability data to answer one of the hardest questions in software delivery:
Given everything we know right now, is this deployment safe to proceed?

In this role, you will:

• Work on an analysis service that prevents incidents by detecting faulty software changes in production before they reach clients

• Lead the design of progressive deployment automation, starting with zero-setup, conservative AI rules and evolving toward adaptive gates that learn from incidents and organizational patterns
• Design the foundation for autonomous remediation, connecting what changed in code to what broke in production, from blocking and rolling back unsafe deployments to proposing fixes and enforcing policies

This is a highly product‑minded engineering role: you’ll work from problem discovery and UX all the way to reliable, scalable production systems.

At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.

What you’ll do:

• Build AI-driven deployment gates: Design and ship decision systems that evaluate customer deployments using CI/CD context and Datadog telemetry, producing safe, explainable allow/block outcomes
• Own evals and rollout: Define precision, recall, and trust metrics; build offline and online evals; validate changes in shadow mode; and safely promote improvements to enforcement
• Design for robustness and safety: Implement conservative defaults, guardrails, fallbacks, and human-in-the-loop paths so gates behave predictably under noisy or incomplete data
• Partner closely with Product: Work hand-in-hand with the Product Manager to translate customer problems, adoption signals, and roadmap goals into concrete technical decisions and iterations
• Integrate across the Datadog platform: Partner with internal AI teams building the Faulty Deployment Detection pipeline, as well as teams working on LLMs and AI agents
• Own production systems: Build and operate reliable backend services that run in the critical path of customer deployments, and be on-call for those services

Who you are:

• A Product‑minded engineer who ships AI to production
• You have 5+ years experience with backend systems and microservices performance: tracing, latency breakdowns, concurrency, and resiliency patterns
• You are proficient in a modern programming language; strong API/service design; production ops (monitoring, alerting, on‑call rotation)
• You have proven experience delivering software based on LLM/agent features to production
• You are comfortable owning user journeys, iterating from prototype → alpha → GA, and measuring impact with clear product metrics
• An End-to-end AI implementation owner: You understands the end-to-end LLM product lifecycle
• Fluent with offline/online evals for AI systems
• You have demonstrated ability to use AI coding tools in day-to-day workflows and validate, critique, and refine AI-generated output

Bonus Point:

• Experience with Continuous Delivery tools (i.e. ArgoCD / Argo Rollouts, Spinnaker, Octopus Deploy)
• Exposure to planning/agent frameworks, tool‑use orchestration, RAG, and retrieval/indexing for observability data
• You’re motivated to push the boundaries of how AI can improve software engineering best practices and contribute to building AI-enabled products

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. 

Benefits and Growth: 

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

The AI platform is responsible for all AI infrastructure across Datadog. Our mission is to

provide tools and platforms that enable data scientists and engineers to conduct large-scale training and inference with ease. We support products such as Bits AI, LLMObs and all our AI research. 

As an engineering manager for the Training & Serving team, you’ll join a new and fast growing team and organization. You will support building and scaling the team, define our technical vision and help shape the roadmap. Your team will lead the charge on multiple critical technical challenges: distributed training of foundation models, serving at scale, designing the user experience. 

You’ll work closely with sister teams in the AI platform organization ensuring a seamless AI development cycle. You’ll also partner with the Applied AI org and with Datadog infrastructure & tooling teams to build out systems from the ground up. 

At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.

What You’ll Do: 

• Manage and grow the Training & Serving team, directly managing 10+ engineers
• Define our technical roadmap in alignment with AI platform goals and the Applied AI team roadmap. 
• Work with our core platform teams to tailor Datadog's storage, infrastructure and data pipelines to our needs
• Create a strong team culture aligned with our engineering standards and our customer focus
• Participate in hands-on work: Code reviews, design reviews and some coding

Who You Are: 

• Previous experience (1+ years) leading software engineering teams, as a tech lead or people manager
• Strong technician with a mix of backend, data engineer and infrastructure experience who is interested in remaining a hands-on leader
• Excellent leader with strong interpersonal skills, and the ability to build and lead high-performing teams
• Interested in working on an early stage project with many challenges to solve and a fast iteration cycle
• You build strong partnerships with cross-functional teams, including engineering, product, and science, and skillfully coordinate among multiple stakeholders
• You have a track record of delivering high-quality software on schedule and making decisions in ambiguous and fast-paced environments
• You have demonstrated ability to use AI coding tools in day-to-day workflows and validate, critique, and refine AI-generated output
• Bonus: You’re motivated to push the boundaries of how AI can improve software engineering best practices and contribute to building AI-enabled products

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. 

Benefits and Growth: 

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog

#LI-Hybrid

APM Data Hub is at the core of APM, one of the product pillars of Datadog. Our team is responsible for the backend pipeline that processes, transforms, and routes tracing data at scale after ingestion. Our mission is to extend the pipeline's capabilities so that multiple products across Datadog can leverage the rich data present in traces — serving not only APM Distributed Tracing but a growing number of product teams that depend on this data.

As an Engineering Manager for APM Data Hub, you'll lead a distributed team of 6 engineers with diverse seniority, shaping the technical vision of a platform that sits at a critical intersection of Datadog's product ecosystem. You'll own the roadmap for how tracing data is processed and exposed to multiple consumers, maintain high engineering standards for a system operating reliably at scale, and facilitate cross-functional collaboration with the product teams building on top of your  pipeline. You'll have the opportunity to contribute to solving complex engineering challenges with a transversal impact on multiple products.

At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.

What You’ll Do:

• Manage a team of 6 engineers responsible for a pipeline powering critical features of Datadog platform
• Provide technical leadership by identifying, addressing, and removing roadblocks to maintain team velocity and code quality.
• Collaborate closely with the Product teams to enhance our APM experience and with Platform teams to support our evolutions
• Lead strategic, multi-quarter initiatives, navigating ambiguity to establish clear goals and execution paths.
• Foster professional growth and career advancement for team members, including performance reviews and promotions.
• Participate and lead by example in the team's 24/7 on-call rotation to maintain service reliability.
  
  

Who You Are:

• Proven experience (1+ years) leading a team of 4+ engineers with an emphasis on customer-driven improvements.
• Skilled collaborator, able to effectively coordinate efforts across multiple teams and functions.
• Demonstrated technical judgment and ability to guide technical decisions across back-end distributed systems
• Passionate about mentoring and growing engineers, actively developing the next generation of technical leaders.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. 

Benefits and Growth: 

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog

#LI-Hybrid

Graphing Experience creates simple tools that enable all users to explore data and communicate insights through visualizations. As the Engineering Manager for the team, you will lead critical product initiatives that enable Datadog to grow its business. 

You will define our technical vision and shape the product roadmap, working closely with product managers and engineers on the team. You will support growing the team, onboarding new hires and growing engineers to the next level. Your team will play a leading role in enabling new product use cases, improving user experience for different user personas, and building UIs for advanced data querying use cases.

At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.

What You’ll Do: 

• Manage and grow the Graphing Experience team, directly managing 5-7 engineers
• Define our technical roadmap in alignment with product goals 
• Work with PMs and partner teams to make graphing UIs both easier to use and more powerful
• Create a strong team culture aligned with our engineering standards and our customer focus
• Ensure that team processes and practices are aligned with Datadog's engineering standards and best practices
• Participate in code and design reviews to ensure that the team is delivering high-quality software

Who You Are: 

• You have successfully led diverse and inclusive engineering teams, including onboarding and performance management
• Excellent leader with strong interpersonal skills, and the ability to build and lead high-performing teams
• Interested in addressing ambiguous business problems and figuring out the right short-term and long-terms plans to solve them
• You have a track record of delivering high-quality software products on schedule and collaborating closely with product partners.
• Strong technician, particularly with Typescript and React, who is interested in remaining a hands-on leader

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. 

Benefits and Growth: 

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

The REDAPL organization is seeking an experienced and strategic leader to oversee our Resource Graph team. REDAPL is Datadog’s main platform for tracking our customers’ infrastructure resources and relationships. REDAPL Resource Graph also plays a key role in serving Datadog’s Security products.

This position will play a critical role in driving the future of our data infrastructure and ensuring the highest level of performance and reliability for our systems. As the team is also quickly growing, you will also be involved in hiring the best candidates for this team.

At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.

What You’ll Do:

• Strategic Leadership: Drive the vision and strategy for the teams, ensuring alignment with the overall goals.
• Team Oversight: Provide guidance and support to the ICs in the team, fostering a collaborative and high-performing work environment.
• Technical Excellence: Ensure the teams maintain high standards of code quality, performance, and reliability across all systems and services.
• Innovation and Improvement: Identify opportunities for innovation and continuous improvement within the datastore and serving domains, promoting best practices and new technologies.
• Talent Management: Lead hiring efforts to attract and retain top talent, ensuring the growth and development of team members through mentoring and professional development opportunities.
• Cross-functional Collaboration: Work closely with other teams and stakeholders to align on priorities, address challenges, and deliver high-impact solutions.
  
  

Who You Are: 

• You have proven experience managing teams that shipped and operated business-critical systems.
• You have demonstrated ability in designing, building, and operating distributed systems to solve problems at scale.
• You have experience working with Graph Databases such as Neo4j, Memgraph, JanusGraph, ArangoDB, Amazon Neptune or PuppyGraph.
• Managed a team for over 2 years.
• You are an excellent communicator and collaborator, able to work effectively through complex technical problems with a diverse group of stakeholders.
• You are comfortable in a fast-paced, high-growth environment, able to adapt strategies and solutions in response to emerging challenges and opportunities.
• Skilled in setting team goals and prioritizing features that align with business needs.
• Effective at giving and receiving feedback, enhancing the work environment and team collaborations.
• Possess excellent teamwork, communication, and technical problem-solving skills to contribute to multidisciplinary teams.
• Demonstrated leadership in guiding teams through the full design process from concept to launch, with minimal oversight.
• Maintain a growth mindset, actively seeking learning opportunities and new challenges.
• Able to clearly articulate design decisions and strategies 
• Proven ability to envision long-term goals and focus efforts to achieve them.
• Efficient in optimizing team workflows and processes to enhance team output and collaboration.
• Known for balancing fast iteration, strategic ambiguity, and high-quality outcomes in a dynamic business environment.
• Demonstrated ability to use AI coding tools in day-to-day workflows and validate, critique, and refine AI-generated output
• Bonus points: you’re motivated to push the boundaries of how AI can improve software engineering best practices and contribute to building AI-enabled products

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

The AI platform is responsible for all AI infrastructure across Datadog. Our mission is to provide tools and platforms that enable data scientists and engineers to conduct large-scale training and inference with ease. We support products such as Bits AI, LLMObs and all our AI research. 

You’ll join a new and fast growing team that is critical to the future of Datadog. You will support building and scaling the team, help define our technical vision and help shape the roadmap. You will manage other managers and help define the future structure of our organization, participating in the recruitment of the future managers and ICs of the department. You’ll work closely with partner teams in the AI platform organization ensuring a seamless AI development cycle. You’ll also partner with the Applied AI org, product engineering teams, and Datadog infrastructure & tooling teams to build out systems from the ground up.

At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.

What You’ll Do: 

• Lead a fast-growing organization around 20 people across 2 teams soon to be 3. 

• You will define the roadmap for your scope and work with ICs and managers to establish the technical direction

• Collaborate with the engineering team and product manager to define the future of the roadmap

• Create a strong organizational culture centered around our engineering standards and customer- focused approach

• Support the whole lifecycle of AI development, including model training, serving, deployment and monitoring

Who You Are: 

• You’ve led teams that have built 0 to 1 ML/AI Platforms, with an emphasis on Open Source Tooling (i.e. Ray / AnyScale), versus pure out-of-the-box solutions. 

• An experienced engineer and team player with strong technical skills to influence the technical direction of your teams

• A people leader with strong interpersonal skills, who has built and led high-performing software engineering teams, including managing managers

• Interested in working on an early stage project with many challenges to solve and a fast iteration cycle. You bring a strong bias for delivery and make impact through ambiguity.

• You have a track record of delivering high-quality software on schedule and collaborating closely with product partners. 

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. 

Benefits and Growth:

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)

• Continuous professional development, product training, and career pathing

• Intradepartmental mentor and buddy program for in-house networking

• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)

• Access to Inclusion Talks, our Internal panel discussions

• Free, global mental health benefits for employees and dependents age 6+

• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

The Enterprise IT Support team is a globally distributed group that supports Datadog employees from day one and throughout their time at the company. In this role, you will hire, develop, and manage a team of Enterprise IT Support Technicians delivering high-touch, white-glove support with a focus on proactive and prompt service. You’ll set clear expectations, measure performance through service levels and operational metrics, and act as an escalation point for complex or high-impact issues. You’ll also partner closely with cross-functional stakeholders to continuously improve the services, tooling, and standards that power employee productivity across the business.

At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.

What You’ll Do:

• Hire, Coach, And Develop The Team: Recruit, onboard, mentor, and manage Enterprise IT Support Technicians, supporting growth and career development.
• Drive Performance To Operational Targets: Hold the team accountable to SLOs and KPIs to ensure fast, accurate, and consistent end-user support.
• Own Policies, Standards, And Procedures: Create, maintain, and improve support processes, documentation, and operational playbooks.
• Scale End-User Self-Service: Build and promote programs, tooling, and knowledge resources that increase self-service adoption and reduce repeat issues.
• Serve As An Escalation Point: Triage and resolve complex support issues, coordinating with internal partners and vendors when needed.
• Improve Global Support Experience: Partner with stakeholders across Datadog to identify trends, reduce friction, and continuously improve support services.
  
  

Who You Are:

• People Manager Experience: You have experience managing an IT support team in an organization of 1,000+ employees.
• Endpoint And OS Support Background: You’ve supported large fleets across macOS, iOS, ChromeOS, Windows, and Linux environments.
• Metrics-Driven Operator: You can use quantitative performance management (e.g., SLOs, KPIs) to improve outcomes and coach effectively.
• Strong Communicator: You communicate clearly and professionally in writing and verbally with both technical and non-technical partners.
• Customer-First Leader: You love helping people and set a high bar for thoughtful, high-touch employee support.
  Distributed, Fast-Paced Collaboration: You’ve worked effectively across time zones in a high-growth, distributed environment.

Datadog values people from all walks of life. We know not everyone will meet all the above qualifications on day one. That’s okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. 

Benefits and Growth:

• Product training to develop an in-depth understanding of our product and space
• Continuous career development and pathing opportunities for internal mobility 
• Intradepartmental mentor and buddy program for in-house networking 
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• New hire stock equity (RSUs) and employee stock purchase plan
• Free global mental health benefit through Spring Health 
• Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Onsite

Datadog Real User Monitoring (RUM) provides deep insight into frontend applications’ availability and performance, enabling customers to monitor user experiences in real time across web, mobile, smart TVs, and other platforms. As a Product Manager II for RUM, you will help customers onboard and expand their usage in scalable and efficient ways, drive product consistency, and build intelligence powered by availability and performance data. You will partner closely with enterprise customers and cross-functional teams to shape the product vision, strategy, and execution for one of Datadog’s fastest-growing offerings. This role offers the opportunity to influence a high-impact product at scale while deepening your expertise in frontend observability and user experience monitoring.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Identify customer needs and business opportunities through quantitative data analysis and qualitative customer research
• Translate insights into clear business cases, product requirements, features, and roadmaps
• Collaborate closely with engineering, design, data science, and other product teams to deliver high-impact solutions
• Partner with marketing, customer success, and technical writing to launch features that are intuitive and easy to adopt
• Communicate feature releases to internal and external audiences to support effective go-to-market and product discovery

Who You Are:

• You have 3+ years of Product Management experience, ideally in enterprise software serving a technical audience
• You bring prior engineering experience or a strong understanding of frontend technologies and troubleshooting workflows, such as diagnosing crashes, latency, and performance issues
• You demonstrate strong ownership and accountability for outcomes, partnering across sales, solutions, marketing, and other teams
• You are customer-focused and hold a high bar for product quality and user experience
• You communicate clearly and confidently, with the ability to present and defend ideas to technical stakeholders and executives

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Employee-focused best in class onboarding
• Internal mentor and cross-departmental buddy program
• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Datadog is seeking an extremely talented professional to drive product strategy, source, manage, and execute acquisitions, source venture investments. You will be a key partner to Datadog’s founders and startup founders and highly visible at the most senior levels of Datadog. The group reports directly to the CEO.

We are looking for an innovative and strategic thinker who is passionate about Datadog and the future of cloud services. The ideal candidate enjoys driving new product development ideas, likes to “roll up sleeves and get hands dirty”, is hungry for more responsibility, and puts the company’s interests first. Superb negotiation skills (or willingness to develop them) are essential. This role includes managing relationships that may be unconventional in nature and have broad implications across Datadog. The team is small and values authentic, strong-willed individuals who think creatively and proactively.

The ideal candidate will research and generate ideas for new markets to enter, prioritize objectives and plan internal activity, drive due diligence and valuation analysis, spearhead term sheet and contract negotiations, create and present strategic documents and recommendations, and support integration by partnering with key leaders.

At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Develop a deep understanding of Datadog’s products and potential new markets for further expansion
• Identify opportunities for M&A and Datadog Ventures through direct engagement with senior business leaders, entrepreneurs, and venture capitalists
• Work closely with senior product and engineering leaders to assess potential acquisitions and investments
• Partner with business and product teams to comprehensively assess expansion opportunities and build internal and external consensus
• Lead all pre-transaction diligence efforts
• Identify value creation opportunities and risks in potential transactions
• Bring transactions over the finish line
• Engage with the startup community, early-stage VCs, and key internal stakeholders Play a critical role in negotiating large, highly-complex partnerships with the major cloud hyperscalers
• Work with cross-functional groups within Datadog, including Product, Operations, Engineering, Legal, Finance, Tax, and Accounting teams

Who You Are:

• Demonstrated technical knowledge via either work experience (as a software engineer/product manager/VC/etc.) or through a Computer Science (or equivalent) degree, is required. 
• Some experience in financial modeling, forecasting, analysis, and financial reporting.
• Capable of building and maintaining a network of relationships to facilitate deal flow
• Self-starter who excels in technically-demanding, fast-paced, and fluid environments
• Ability to prioritize multiple stakeholders and projects with limited resources

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Generous and competitive global benefits
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities 
• Product training to develop an in-depth understanding of our product and space
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally
• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

#LI-Hybrid

#LI-Remote

In this role you will spearhead the delivery of new products to our clients, from the scoping of the first project to ensuring a broader availability and scalability across all our markets. As a member of the Delivery team, you will be the cornerstone of client relationships and technical teams. You will anticipate risks, communicate with both external and internal parties, develop and manage implementation plans with technical and business teams, guide roadmap execution, and assist with identifying client needs.  

Due to the collaborative, cross functional, and customer facing nature of this role, we expect this role to be hybrid with some days in our Paris office.

What you’ll do...

• Be a key stakeholder in client relationship, managing overall delivery of our solutions in time and quality by facilitating collaboration between Shift Technology’s and clients’ business and technical teams, from operational level to senior management
• Engage during presales and inception of new products, focusing on structuring and tracking the scoping phase before contract signature. 
• Define project methodology and organization, validate client requirements, and identify key milestones and success factors
• Coordinate with our technical program management team to ensure alignment between product roadmap and project plan as well as the execution of the release process
• Align with technical leadership team to drive scalability by design of our complex solutions while balancing key project needs
• Take a leadership role in shaping internal processes and tools to enhance organizational effectiveness of the company.

What you bring...

Shift’s project management team is filled with open-minded top performers who are committed to client service, inspired by challenging projects, and are always on the look-out for new learning opportunities.

We thrive on collaboration and believe that diverse perspectives lead to innovative solutions.

• You possess exceptional communication skills, both oral and written, enabling you to simplify complex concepts and effectively present to C-level stakeholders. 
• You will lead by example and will define and own your delivery metrics on your program
• You bring at least 5 years of relevant experience in IT project management, preferably in a SaaS B2B environment
• PM certifications such as CAPM, PMP, or Prince2 are highly valued and will enhance your candidacy.
• You are dynamic, humble, curious and eager to learn, always looking to expand your fields of expertise.
• You show leadership by being proactive and taking ownership of your work; you often come up with new ideas to improve our service quality and know how to get your teammates behind them.
• You are comfortable managing programs (with more than 20 project participants) and simultaneously dealing with the pressure of delivering excellent service to our customers.
• Advanced command of French, both written and spoken, equivalent to a native speaker.
• Business fluency in English - proficiency in additional languages (German, Spanish, Italian…) is a significant advantage.
• An experience in Consulting is a plus.
• An experience in the Insurance industry is a plus.

Interview Process

• Talent Acquisition
• Hiring Manager
• Business Case review
• Global Head of Delivery

The Role:

The Client Value Partner (CVP) role is a key addition to our broader Value Engineering team and will play a crucial role in Celonis’ growth strategy. As a CVP, you will spearhead our mission of data-driven business transformation with our most strategic customers. You will lead extensive teams of Celonis experts to ensure the success and satisfaction of some of our top customer base on their journey to realizing value with Celonis.

The CVP is the accountable lead for customer success, acting as the trusted advisor for a strategic customer. This involves engaging with C-Level Executives to collaboratively define the long-term vision for utilizing Celonis to transform their business while mobilizing the necessary Celonis resources. In collaboration with our cross-functional Celonis teams, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform.  The CVP will also champion transformational initiatives across Celonis and customer accounts, fostering innovation and strategic change to maximize value and drive business transformation.

We seek experienced professionals with a proven track record in managing executive relationships, driving profitable growth, and blending industry expertise with strong analytical and consulting skills. Join us at the forefront of one of the fastest-growing tech companies worldwide and help guide our customers to become the next Lighthouse Celonis customers.

The role requires native-level French and is based in Paris.

The work you’ll do:

Accountable Program Lead & Engagement Manager

• Develop and maintain strong relationships with key stakeholders, including C-level internal / external executives, embedding Celonis into their strategic objectives.
• Ensure engagements are properly staffed leveraging resources from global cross-functional Celonis teams, such as Servicing, Product & Engineering
• Mentor customer on organization design and maturation of Centers of Excellence to focus on increasing adoption of our platform.
• Mentor and coach team members, providing guidance and support for their success, and offer feedback to managers on team performance.

Driving Customer Value

• Responsible for the end-to-end customer value journey
• Influence key customer stakeholders through executive communication, product knowledge, and industry/domain expertise.
• Work with senior stakeholders to establish the Celonis program roadmap and detailed value plans.
• Resolve customer escalations orchestrating internal teams efficiently and effectively in a timely manner
• Internalize the customer's strategy and targets and drive Celonis delivery alignment to that strategy, ensuring that we support the customer in solving business-critical problems
• Drive value realization and adoption within accounts, ensuring high-quality, on-time project completion, client satisfaction, and meeting usage and adoption targets.

Community Builder and Customer Advocacy 

• Organize and lead customer advisory boards to address industry-specific challenges and innovations, establishing a structured feedback loop to continuously gather insights and improve products and services.
• Act as the voice of the customer within the company, ensuring alignment of product development and service offerings with industry needs and customer feedback, while collaborating with the customer advocacy team on advocacy strategies.
• Drive customer presence and sponsorship at key Celonis and industry events, serving as a Celonis leader at conferences, webinars, and through published thought leadership.
• Collaborate on innovation or new asset development in specific domains, and contribute to playbooks, resources, and tools for the value engineering team to enhance their effectiveness.

The Qualifications you need:

• Minimum 15 years of relevant customer success, strategy consulting, or related experience (or similar industries such as Production, Manufacturing etc.) required
• Strong experience in driving large scale transformation programs, process re-engineering engagements, and implementations
• Experience with AI-based transformation is a strong plus
• Deep exposure to and experience with successful change management practices
• Ability to navigate large global organizations and have the power of persuasion through data, facts and confidence
• Knows how to successfully work with internal resources to design, pitch and sell opportunities with relevant subject matter experts and practice leads
• Possess a natural and consultative approach when engaging with senior executives
• Strong team player who inspires the team with a patient and entrepreneurial leadership style
• Project management: ability to organize and manage multiple streams
• Strong communication skills and ability to translate Celonis use cases into customer business landscape 
• Are self-motivated, proactive team player
• Are able to thrive in fast-paced, collaborative, and ambiguous environments with various stakeholders

Total compensation package will include base salary + bonus/commission + equity + benefits. Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.

The Role:

The Client Value Partner (CVP) role is a key addition to our broader Value Engineering team and will play a crucial role in Celonis’ growth strategy. As a CVP, you will spearhead our mission of data-driven business transformation with our most strategic customers. You will lead extensive teams of Celonis experts to ensure the success and satisfaction of some of our top customer base on their journey to realizing value with Celonis.

The CVP is the accountable lead for customer success, acting as the trusted advisor for a strategic customer. This involves engaging with C-Level Executives to collaboratively define the long-term vision for utilizing Celonis to transform their business while mobilizing the necessary Celonis resources. In collaboration with our cross-functional Celonis teams, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform.  The CVP will also champion transformational initiatives across Celonis and customer accounts, fostering innovation and strategic change to maximize value and drive business transformation.

We seek experienced professionals with a proven track record in managing executive relationships, driving profitable growth, and blending industry expertise with strong analytical and consulting skills. Join us at the forefront of one of the fastest-growing tech companies worldwide and help guide our customers to become the next Lighthouse Celonis customers.

The role requires native-level French and is based in Paris.

The work you’ll do:

Accountable Program Lead & Engagement Manager

• Develop and maintain strong relationships with key stakeholders, including C-level internal / external executives, embedding Celonis into their strategic objectives.
• Ensure engagements are properly staffed leveraging resources from global cross-functional Celonis teams, such as Servicing, Product & Engineering
• Mentor customer on organization design and maturation of Centers of Excellence to focus on increasing adoption of our platform.
• Mentor and coach team members, providing guidance and support for their success, and offer feedback to managers on team performance.

Driving Customer Value

• Responsible for the end-to-end customer value journey
• Influence key customer stakeholders through executive communication, product knowledge, and industry/domain expertise.
• Work with senior stakeholders to establish the Celonis program roadmap and detailed value plans.
• Resolve customer escalations orchestrating internal teams efficiently and effectively in a timely manner
• Internalize the customer's strategy and targets and drive Celonis delivery alignment to that strategy, ensuring that we support the customer in solving business-critical problems
• Drive value realization and adoption within accounts, ensuring high-quality, on-time project completion, client satisfaction, and meeting usage and adoption targets.

Community Builder and Customer Advocacy 

• Organize and lead customer advisory boards to address industry-specific challenges and innovations, establishing a structured feedback loop to continuously gather insights and improve products and services.
• Act as the voice of the customer within the company, ensuring alignment of product development and service offerings with industry needs and customer feedback, while collaborating with the customer advocacy team on advocacy strategies.
• Drive customer presence and sponsorship at key Celonis and industry events, serving as a Celonis leader at conferences, webinars, and through published thought leadership.
• Collaborate on innovation or new asset development in specific domains, and contribute to playbooks, resources, and tools for the value engineering team to enhance their effectiveness.

The Qualifications you need:

• Minimum 15 years of relevant customer success, strategy consulting, or related experience (or similar industries such as Production, Manufacturing etc.) required
• Strong experience in driving large scale transformation programs, process re-engineering engagements, and implementations
• Experience with AI-based transformation is a strong plus
• Deep exposure to and experience with successful change management practices
• Ability to navigate large global organizations and have the power of persuasion through data, facts and confidence
• Knows how to successfully work with internal resources to design, pitch and sell opportunities with relevant subject matter experts and practice leads
• Possess a natural and consultative approach when engaging with senior executives
• Strong team player who inspires the team with a patient and entrepreneurial leadership style
• Project management: ability to organize and manage multiple streams
• Strong communication skills and ability to translate Celonis use cases into customer business landscape 
• Are self-motivated, proactive team player
• Are able to thrive in fast-paced, collaborative, and ambiguous environments with various stakeholders

Total compensation package will include base salary + bonus/commission + equity + benefits. Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.

The Role:

The Client Value Partner (CVP) role is a key addition to our broader Value Engineering team and will play a crucial role in Celonis’ growth strategy. As a CVP, you will spearhead our mission of data-driven business transformation with our most strategic customers. You will lead extensive teams of Celonis experts to ensure the success and satisfaction of some of our top customer base on their journey to realizing value with Celonis.

The CVP is the accountable lead for customer success, acting as the trusted advisor for a strategic customer. This involves engaging with C-Level Executives to collaboratively define the long-term vision for utilizing Celonis to transform their business while mobilizing the necessary Celonis resources. In collaboration with our cross-functional Celonis teams, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform.  The CVP will also champion transformational initiatives across Celonis and customer accounts, fostering innovation and strategic change to maximize value and drive business transformation.

We seek experienced professionals with a proven track record in managing executive relationships, driving profitable growth, and blending industry expertise with strong analytical and consulting skills. Join us at the forefront of one of the fastest-growing tech companies worldwide and help guide our customers to become the next Lighthouse Celonis customers.

The role requires native-level French and is based in Paris.

The work you’ll do:

Accountable Program Lead & Engagement Manager

• Develop and maintain strong relationships with key stakeholders, including C-level internal / external executives, embedding Celonis into their strategic objectives.
• Ensure engagements are properly staffed leveraging resources from global cross-functional Celonis teams, such as Servicing, Product & Engineering
• Mentor customer on organization design and maturation of Centers of Excellence to focus on increasing adoption of our platform.
• Mentor and coach team members, providing guidance and support for their success, and offer feedback to managers on team performance.

Driving Customer Value

• Responsible for the end-to-end customer value journey
• Influence key customer stakeholders through executive communication, product knowledge, and industry/domain expertise.
• Work with senior stakeholders to establish the Celonis program roadmap and detailed value plans.
• Resolve customer escalations orchestrating internal teams efficiently and effectively in a timely manner
• Internalize the customer's strategy and targets and drive Celonis delivery alignment to that strategy, ensuring that we support the customer in solving business-critical problems
• Drive value realization and adoption within accounts, ensuring high-quality, on-time project completion, client satisfaction, and meeting usage and adoption targets.

Community Builder and Customer Advocacy 

• Organize and lead customer advisory boards to address industry-specific challenges and innovations, establishing a structured feedback loop to continuously gather insights and improve products and services.
• Act as the voice of the customer within the company, ensuring alignment of product development and service offerings with industry needs and customer feedback, while collaborating with the customer advocacy team on advocacy strategies.
• Drive customer presence and sponsorship at key Celonis and industry events, serving as a Celonis leader at conferences, webinars, and through published thought leadership.
• Collaborate on innovation or new asset development in specific domains, and contribute to playbooks, resources, and tools for the value engineering team to enhance their effectiveness.

The Qualifications you need:

• Minimum 15 years of relevant customer success, strategy consulting, or related experience (or similar industries such as Production, Manufacturing etc.) required
• Strong experience in driving large scale transformation programs, process re-engineering engagements, and implementations
• Experience with AI-based transformation is a strong plus
• Deep exposure to and experience with successful change management practices
• Ability to navigate large global organizations and have the power of persuasion through data, facts and confidence
• Knows how to successfully work with internal resources to design, pitch and sell opportunities with relevant subject matter experts and practice leads
• Possess a natural and consultative approach when engaging with senior executives
• Strong team player who inspires the team with a patient and entrepreneurial leadership style
• Project management: ability to organize and manage multiple streams
• Strong communication skills and ability to translate Celonis use cases into customer business landscape 
• Are self-motivated, proactive team player
• Are able to thrive in fast-paced, collaborative, and ambiguous environments with various stakeholders

Total compensation package will include base salary + bonus/commission + equity + benefits. Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.

As the Certification Program Manager for Global Training and Education at Cato Networks you will play a key role in the evolution of the Cato Certification Program. You will manage the complete lifecycle of certification exams from JTAs through to release, continuous improvement and exam retirement. You will also work with other team to ensure alignment of exams, training content and product releases.

This role is key to building a world-class certification program that educates customers, validates skills, drives product adoption, and supports Cato’s business and go-to-market strategy.

Key Responsibilities

• Manage the end-to-end exam lifecycle, including JTAs, exam blueprint development, item creation, beta testing, release, and maintenance
• Coordinate and facilitate JTA and item writing workshops as well as beta exams sessions
• Establish psychometric and quality standards using industry best practices
• Own the day-to-day operations of the certification program, including process development and documentation
• Manage systems and tools, including exam development tools, exam delivery and proctoring systems, LMS and digital badging systems
• Partner closely with the Training Content Development team to ensure tight alignment between courses and certification exams
• Work together with the Head of Global Training and Education and the Cato Communities team to develop and foster an active Cato Certification Champion community to engage experts in JTAs, item writing, and beta testing
• Identify opportunities to improve program efficiency and scalability
• Support implementation of new tools, processes, and workflows as the program grows

Qualifications & Experience

Required

• 5+ years of experience in certification, assessment, or training program management, preferably in cybersecurity or enterprise technology
• 5+ years of experience working with exam delivery platforms and vendors, learning management systems (LMS) and credentialing / digital badging systems
• 3+ years of experience in a project management role
• Strong understanding of the full exam lifecycle including
• JTA methodologies
• Exam blueprinting
• Psychometric principles and exam quality practices

Preferred

• Background in cybersecurity and networking technologies
• Industry certification or degree in project management
• Familiarity with data analysis and reporting tools

Strategic Consulting Meets Expert Delivery: Lead Anaplan's Largest Implementations

Are you a consultant with a passion for seeing strategy through to flawless execution? We are looking for a Solution Implementation Manager to lead Anaplan’s most complex and strategic customer engagements.

This role is a unique hybrid of high-end consulting and hands-on program leadership. You will be the senior-most delivery advisor for our most important enterprise accounts, acting as the bridge between the customer’s strategic vision and the technical reality of implementation.

You won’t just manage projects; you’ll serve as a trusted partner to C-level stakeholders, guiding them through large-scale business transformation. Based in our Paris office with hybrid flexibility, you will be instrumental in shaping the success of iconic brands by delivering sophisticated, high-impact planning solutions.

Your Impact

· Act as a strategic advisor for a portfolio of enterprise-level Anaplan deployments, translating complex business challenges into scalable solutions.

· Provide counsel to customer executives on governance, change management, project scoping, and long-term value realisation.

· Build and maintain C-suite relationships, operating as a trusted, non-sales partner focused entirely on the customer’s success.

· Orchestrate the end-to-end program, steering internal teams, partner consultants, and customer stakeholders toward delivery excellence.

· Command complex programs, mastering scope, risk, and budget to ensure predictable, high-quality outcomes.

· Intervene and recover at-risk projects, applying your advisory and leadership skills to navigate challenges and bring deployments back on track.

Your Qualifications

• Fluent in English and French
• A background in management consulting, technology consulting, or a client-facing professional services role is essential.
• Experience leading large-scale enterprise programs, ideally from within a consultancy or a SaaS professional services organisation.
• Domain experience in at least one of the following: Supply Chain, Financial Planning & Analysis (FP&A), or Workforce Planning.
• Demonstrated ability to operate as a strategic advisor, with outstanding influencing and negotiation skills at the executive level.
• A track record of successfully delivering complex, multi-year initiatives against tight timelines and budgets.
• A resilient, adaptable, and proactive mindset, with a passion for solving complex business problems.

Summary

As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.

Ideally based in France, you will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.

Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.

Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.

What you’ll do

• Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.
• Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
• Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
• Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
• Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
• Measure customers’ achievement of these key performance indicators and report those both internally and externally.
• Identify and address technical issues to ensure high levels of customer satisfaction.
• Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
• Advocate for customer needs across various departments (product management, support, ...).
• Offer insights regarding the availability of new features in Wiz.
• Program manage account escalations effectively.
• Collaborate with the Wiz Sales and Renewal teams to secure contract renewals.
• Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
• Maintain up-to-date functional and technical knowledge of the Wiz platform.
• Continuously monitor news related to new & emerging cloud security threats.
• Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)

What you’ll bring

• 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
• Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
• Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
• Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
• Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
• B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
• Fluent English and French

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of an Analytics Engineer

Working at the intersection of data engineering and business logic, you will play a critical role in the Data Science and Engineering Department at Upsun. By transforming vast amounts of raw platform events and business data into high-quality metrics, you enable deeper insights into our customers and internal operations. You serve as a strategic advisor to both technical and non-technical teams, ensuring that data-driven decision-making is accessible, performant, and reliable across the entire organization. Your work directly influences how we build our products and scale our global infrastructure.

What to expect

• Data Modeling and Design: You will implement models that transform raw data into useful metrics and comprehensive data products.
• Cross-Functional Collaboration: You will partner with various teams to gather requirements, align methodologies, and advocate for best practices in data consumption.
• Scalable Solutions: You will manage data at various scales, including petabyte-level datasets, using efficient and performant techniques.
• Operational Efficiency: You will improve our codebase and processes by delivering repeatable, well-documented solutions.
• Strategic Advisory: You will help business units understand the impact of specific metrics and the cascading effects on product components.
• Global Remote Culture: You will work within a multicultural, remote-first environment that values curiosity and a thirst for knowledge.

What you bring

• SQL and DBT Expertise: You have experience building and maintaining data models within a production environment.
• Python Familiarity: You are comfortable with Python development for data-related tasks.
• Cloud Data Warehousing: You are familiar with GCP or AWS services such as BigQuery, Redshift, or Athena.
• ETL/ELT Knowledge: You understand which methodologies are best suited for different data scales and business needs.
• Analytical Curiosity: You possess a natural drive to explore data, standardize it, and solve complex business challenges.
• Data Visualization Skills: You have experience using tools like Metabase or Hex to create clear and actionable data products.
• Infrastructure and Tooling: You are familiar with ingestion tools like Fivetran and reverse ETL workflows using Hightouch.
• Version Control: You have prior experience using Git to manage your code and collaborate with others.
• Critical Thinking: You can effectively weigh the tradeoffs of different technical approaches to find the best solution.

Bonus

• Familiarity with continuous integration and continuous delivery pipelines (CI/CD).
• Prior experience working with FinOps principles or FOCUS data models.
• Broader experience with various cloud infrastructure and service offerings.

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in France, Germany, Spain, and the United Kingdom. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.   

You can expect 4 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Director, Data Engineering and Data Science)
3. 60 Minutes with Team (ICs)
4. 45 Minutes with Executive (CFO)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

🩺 Comprehensive healthcare coverage (UK, Canada, France, Spain)

📈 Company stock options

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of a Communication Designer

As the Communication Designer at Upsun, you are the guardian of our visual identity and the engine behind our brand’s daily expression. You bridge the gap between high-level brand strategy and tactical execution, ensuring that every touchpoint, from digital campaigns to internal assets, is cohesive, polished, and impactful. Your work doesn't just make things look good; it builds trust with our technical audience and clarifies our complex value proposition through world-class design.

You thrive in a fast-paced environment where you can balance "doing" with "directing." Whether you are getting your hands dirty in Figma or providing critical feedback to our external agency partners, you ensure our brand remains consistent, modern, and scalable. You are a visual storyteller who understands that in the tech space, clarity is the ultimate form of sophistication.

By joining us, you’ll have the opportunity to shape the visual language of Upsun's global visibility across internal and external assets, making a measurable impact on the entire scope of how our brand is perceived and received.

In this role, you report directly to the Head of Brand and Communications and serve as a cross-functional partner to Marketing, Product, Sales, Engineer, and People teams.

What to expect

• Lead Daily Design Execution: Produce high-fidelity visual assets for social media, website components, sales enablement decks, and digital advertising.
• Translate Technical Concepts: Partner with Product Design to turn complex technical workflows into simplified, "marketing-ready" UI visualizations and original vector illustrations.
• Manage External Partners: Act as the primary creative lead for external agencies and freelancers, providing actionable feedback and quality control to ensure output meets our brand standards.
• Evolve the Design System: Maintain and expand our library of reusable design components and brand guidelines to ensure global scalability and consistency.
• Collaborate on Campaigns: Work with Growth and Events teams to translate strategic briefs into high-performing visual assets that drive engagement and conversion.

What you bring

• Professional Design Experience: 2+ years as a brand designer or art director, ideally within a B2B tech environment or a fast-paced creative agency.
• Tooling Expertise: Expert-level proficiency in Figma and Adobe Creative Cloud (Illustrator, Photoshop, InDesign), along with comfort using Google Workspace and Slack.
• Systems Thinking: A proven ability to work with and evolve complex brand systems and component libraries across diverse formats.
• Technical Visualization: Exceptional skills in vector design and the ability to translate abstract cloud concepts into visuals that resonate with a developer audience.
• Workflow Autonomy: Strong organizational skills to manage high-volume requests via project management tools like ClickUp, prioritizing tasks based on business impact.

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in France, Germany, Spain, and the United Kingdom. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.   

You can expect 3 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Head of Brand and Communications)
3. 60 Minutes with Team (Communications Specialist, Senior Web Designer)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

🩺 Comprehensive healthcare coverage (UK, France, Spain)

📈 Company stock options (UK, Germany)

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here.

We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of a Technical Success Manager

As a Technical Success Manager (TSM), you are the technical linchpin of the customer journey and a dedicated strategic advisor for our key accounts. You bridge the gap between complex technical execution and tangible business value, acting as the "glue" that ensures the promises made during sales become a reality. While Support handles reactive troubleshooting, you are the proactive force preventing friction before it starts. By designing reusable workflows and documenting unique challenges, you don't just solve problems for one customer—you scale the collective intelligence of the entire Upsun Customer Success organization.

What to expect

• Strategic Advisory: Own the post-go-live relationship for high-value accounts, acting as a technical authority to align our platform’s capabilities with their long-term business objectives.
• Architectural Optimization: Guide existing customers through complex growth phases and architectural shifts, ensuring their configurations are optimized for peak performance and scalability.
• Proactive Adoption: Identify underutilized features and provide the deep-dive technical guidance necessary to ensure customers realize the full ROI of the Upsun platform.
• Cross-Functional Liaison: Act as the critical link between your customers and internal teams (Support, Product, Engineering) to facilitate root cause analysis and influence the product roadmap.
• Operational Maturity: Contribute to our team’s growth by developing technical playbooks and reusable templates that drive efficiency across the global organization.

What you bring

• PaaS Ecosystem Expertise: Deep experience in cloud infrastructure and developer tools, with a natural empathy for the challenges faced by modern, developer-focused organizations.
• Consulting Experience: Typically 5–8+ years in technical account management or systems engineering, with a proven ability to translate technical health into operational excellence.
• Architectural Fluency: The ability to design sophisticated technical workflows and architectures that align with diverse infrastructure standards.
• Stakeholder Mastery: High emotional intelligence and communication skills, allowing you to build trust with both C-suite executives and hands-on engineering leads.
• Linguistic Versatility: Professional fluency in both English and either French or German is required to support our EMEA portfolio.

Bonus Points

• Change Management: Formal experience or certification in change management methodologies related to software adoption.
• CS Tooling: Familiarity with customer success platforms like Gainsight or ChurnZero, or product analytics tools such as Datadog or Pendo.
• Developer Roots: A background in DevOps or software development that allows you to speak the same language as our core users.

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in France, Germany, Spain, and the United Kingdom. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.   

You can expect 4 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Senior Manager, Customer Care)
3. 60 Minutes with Team (Senior Director, Customer Solutions & Senior Manager, Onboarding and Migration Specialists)
4. 45 Minutes with Executive (Senior Director, Professional Services)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

🩺 Comprehensive healthcare coverage (UK, France, Spain)

📈 Company stock options

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of a Communication Designer

As the Communication Designer at Upsun, you are the guardian of our visual identity and the engine behind our brand’s daily expression. You bridge the gap between high-level brand strategy and tactical execution, ensuring that every touchpoint, from digital campaigns to internal assets, is cohesive, polished, and impactful. Your work doesn't just make things look good; it builds trust with our technical audience and clarifies our complex value proposition through world-class design.

You thrive in a fast-paced environment where you can balance "doing" with "directing." Whether you are getting your hands dirty in Figma or providing critical feedback to our external agency partners, you ensure our brand remains consistent, modern, and scalable. You are a visual storyteller who understands that in the tech space, clarity is the ultimate form of sophistication.

By joining us, you’ll have the opportunity to shape the visual language of Upsun's global visibility across internal and external assets, making a measurable impact on the entire scope of how our brand is perceived and received.

In this role, you report directly to the Head of Brand and Communications and serve as a cross-functional partner to Marketing, Product, Sales, Engineer, and People teams.

What to expect

• Lead Daily Design Execution: Produce high-fidelity visual assets for social media, website components, sales enablement decks, and digital advertising.
• Translate Technical Concepts: Partner with Product Design to turn complex technical workflows into simplified, "marketing-ready" UI visualizations and original vector illustrations.
• Manage External Partners: Act as the primary creative lead for external agencies and freelancers, providing actionable feedback and quality control to ensure output meets our brand standards.
• Evolve the Design System: Maintain and expand our library of reusable design components and brand guidelines to ensure global scalability and consistency.
• Collaborate on Campaigns: Work with Growth and Events teams to translate strategic briefs into high-performing visual assets that drive engagement and conversion.

What you bring

• Professional Design Experience: 2+ years as a brand designer or art director, ideally within a B2B tech environment or a fast-paced creative agency.
• Tooling Expertise: Expert-level proficiency in Figma and Adobe Creative Cloud (Illustrator, Photoshop, InDesign), along with comfort using Google Workspace and Slack.
• Systems Thinking: A proven ability to work with and evolve complex brand systems and component libraries across diverse formats.
• Technical Visualization: Exceptional skills in vector design and the ability to translate abstract cloud concepts into visuals that resonate with a developer audience.
• Workflow Autonomy: Strong organizational skills to manage high-volume requests via project management tools like ClickUp, prioritizing tasks based on business impact.

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in France, Germany, Spain, and the United Kingdom. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.   

You can expect 3 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Head of Brand and Communications)
3. 60 Minutes with Team (Communications Specialist, Senior Web Designer)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

🩺 Comprehensive healthcare coverage (UK, France, Spain)

📈 Company stock options (UK, Germany)

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here.

We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of an Analytics Engineer

Working at the intersection of data engineering and business logic, you will play a critical role in the Data Science and Engineering Department at Upsun. By transforming vast amounts of raw platform events and business data into high-quality metrics, you enable deeper insights into our customers and internal operations. You serve as a strategic advisor to both technical and non-technical teams, ensuring that data-driven decision-making is accessible, performant, and reliable across the entire organization. Your work directly influences how we build our products and scale our global infrastructure.

What to expect

• Data Modeling and Design: You will implement models that transform raw data into useful metrics and comprehensive data products.
• Cross-Functional Collaboration: You will partner with various teams to gather requirements, align methodologies, and advocate for best practices in data consumption.
• Scalable Solutions: You will manage data at various scales, including petabyte-level datasets, using efficient and performant techniques.
• Operational Efficiency: You will improve our codebase and processes by delivering repeatable, well-documented solutions.
• Strategic Advisory: You will help business units understand the impact of specific metrics and the cascading effects on product components.
• Global Remote Culture: You will work within a multicultural, remote-first environment that values curiosity and a thirst for knowledge.

What you bring

• SQL and DBT Expertise: You have experience building and maintaining data models within a production environment.
• Python Familiarity: You are comfortable with Python development for data-related tasks.
• Cloud Data Warehousing: You are familiar with GCP or AWS services such as BigQuery, Redshift, or Athena.
• ETL/ELT Knowledge: You understand which methodologies are best suited for different data scales and business needs.
• Analytical Curiosity: You possess a natural drive to explore data, standardize it, and solve complex business challenges.
• Data Visualization Skills: You have experience using tools like Metabase or Hex to create clear and actionable data products.
• Infrastructure and Tooling: You are familiar with ingestion tools like Fivetran and reverse ETL workflows using Hightouch.
• Version Control: You have prior experience using Git to manage your code and collaborate with others.
• Critical Thinking: You can effectively weigh the tradeoffs of different technical approaches to find the best solution.

Bonus

• Familiarity with continuous integration and continuous delivery pipelines (CI/CD).
• Prior experience working with FinOps principles or FOCUS data models.
• Broader experience with various cloud infrastructure and service offerings.

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in France, Germany, Spain, and the United Kingdom. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.   

You can expect 4 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Director, Data Engineering and Data Science)
3. 60 Minutes with Team (ICs)
4. 45 Minutes with Executive (CFO)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

🩺 Comprehensive healthcare coverage (UK, Canada, France, Spain)

📈 Company stock options

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of a Technical Success Manager

As a Technical Success Manager (TSM), you are the technical linchpin of the customer journey and a dedicated strategic advisor for our key accounts. You bridge the gap between complex technical execution and tangible business value, acting as the "glue" that ensures the promises made during sales become a reality. While Support handles reactive troubleshooting, you are the proactive force preventing friction before it starts. By designing reusable workflows and documenting unique challenges, you don't just solve problems for one customer—you scale the collective intelligence of the entire Upsun Customer Success organization.

What to expect

• Strategic Advisory: Own the post-go-live relationship for high-value accounts, acting as a technical authority to align our platform’s capabilities with their long-term business objectives.
• Architectural Optimization: Guide existing customers through complex growth phases and architectural shifts, ensuring their configurations are optimized for peak performance and scalability.
• Proactive Adoption: Identify underutilized features and provide the deep-dive technical guidance necessary to ensure customers realize the full ROI of the Upsun platform.
• Cross-Functional Liaison: Act as the critical link between your customers and internal teams (Support, Product, Engineering) to facilitate root cause analysis and influence the product roadmap.
• Operational Maturity: Contribute to our team’s growth by developing technical playbooks and reusable templates that drive efficiency across the global organization.

What you bring

• PaaS Ecosystem Expertise: Deep experience in cloud infrastructure and developer tools, with a natural empathy for the challenges faced by modern, developer-focused organizations.
• Consulting Experience: Typically 5–8+ years in technical account management or systems engineering, with a proven ability to translate technical health into operational excellence.
• Architectural Fluency: The ability to design sophisticated technical workflows and architectures that align with diverse infrastructure standards.
• Stakeholder Mastery: High emotional intelligence and communication skills, allowing you to build trust with both C-suite executives and hands-on engineering leads.
• Linguistic Versatility: Professional fluency in both English and either French or German is required to support our EMEA portfolio.

Bonus Points

• Change Management: Formal experience or certification in change management methodologies related to software adoption.
• CS Tooling: Familiarity with customer success platforms like Gainsight or ChurnZero, or product analytics tools such as Datadog or Pendo.
• Developer Roots: A background in DevOps or software development that allows you to speak the same language as our core users.

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in France, Germany, Spain, and the United Kingdom. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.   

You can expect 4 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Senior Manager, Customer Care)
3. 60 Minutes with Team (Senior Director, Customer Solutions & Senior Manager, Onboarding and Migration Specialists)
4. 45 Minutes with Executive (Senior Director, Professional Services)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

🩺 Comprehensive healthcare coverage (UK, France, Spain)

📈 Company stock options

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

What is The Role

We are hiring a Marketing Program Manager for France to drive regional marketing programs aligned to Elastic’s go-to-market priorities.

Based in Paris, with regular on-site presence for events and sales engagement.Reporting to the Senior Regional Marketing Manager, EMEA North, this role brings strategy to life in France, ensuring strong execution, local relevance and clear pipeline impact.This is a high-ownership, hands-on role. As the on-the-ground marketing representative for France, you will work closely with sales leadership and represent marketing locally.

Strategic thinking and strong delivery go hand in hand in this role. We’re looking for someone who not only delivers, but brings ideas, challenges thinking and contributes to continuously improve on the market. This role plays a key part in driving growth in one of our priority markets.

What You Will Be Doing

• Own and run regional marketing programs in France to drive pipeline, including events, roundtables, conferences, webinars, ABM and partner marketing.
• Take full ownership end-to-end. Shape plans, align on priorities, then deliver and follow up independently.
• Be hands-on across execution. Build and manage campaign setup including email marketing, landing pages, lists, comms, logistics and vendor coordination.
• Be on-site at key events, leading delivery and acting as the main point of contact for speakers, vendors and internal teams.
• Partner closely with sales. Align on priorities, present plans and results, and represent regional marketing locally.
• Ensure strong operational delivery. Campaign setup, tracking, comms and promotion are accurate, on time and on budget.
• Track performance and pipeline impact. Ensure strong follow-up with sales and continuously improve results.
• Collaborate with product marketing, ops, digital and partners, and support joint programs and partner activities in France.

What You Bring

• 8+ years in B2B marketing, ideally in tech. Strong experience in field marketing and running programs end-to-end.
• Hands-on, structured and highly reliable, with strong attention to detail.
• Strong organisational skills with the ability to manage multiple priorities.
• A proactive mindset with strong ownership, brings ideas and makes sound decisions independently.
• Confidence working with sales leadership and navigating a matrix organisation.
• Fluency in both French and English.
• Experience with Salesforce, Marketo or similar tools. Digitally Savvy. 
• Willingness to travel ~20–25%.

What is The Role

We are hiring a Marketing Program Manager for France to drive regional marketing programs aligned to Elastic’s go-to-market priorities.

Based in Paris, with regular on-site presence for events and sales engagement.Reporting to the Senior Regional Marketing Manager, EMEA North, this role brings strategy to life in France, ensuring strong execution, local relevance and clear pipeline impact.This is a high-ownership, hands-on role. As the on-the-ground marketing representative for France, you will work closely with sales leadership and represent marketing locally.

Strategic thinking and strong delivery go hand in hand in this role. We’re looking for someone who not only delivers, but brings ideas, challenges thinking and contributes to continuously improve on the market. This role plays a key part in driving growth in one of our priority markets.

What You Will Be Doing

• Own and run regional marketing programs in France to drive pipeline, including events, roundtables, conferences, webinars, ABM and partner marketing.
• Take full ownership end-to-end. Shape plans, align on priorities, then deliver and follow up independently.
• Be hands-on across execution. Build and manage campaign setup including email marketing, landing pages, lists, comms, logistics and vendor coordination.
• Be on-site at key events, leading delivery and acting as the main point of contact for speakers, vendors and internal teams.
• Partner closely with sales. Align on priorities, present plans and results, and represent regional marketing locally.
• Ensure strong operational delivery. Campaign setup, tracking, comms and promotion are accurate, on time and on budget.
• Track performance and pipeline impact. Ensure strong follow-up with sales and continuously improve results.
• Collaborate with product marketing, ops, digital and partners, and support joint programs and partner activities in France.

What You Bring

• 8+ years in B2B marketing, ideally in tech. Strong experience in field marketing and running programs end-to-end.
• Hands-on, structured and highly reliable, with strong attention to detail.
• Strong organisational skills with the ability to manage multiple priorities.
• A proactive mindset with strong ownership, brings ideas and makes sound decisions independently.
• Confidence working with sales leadership and navigating a matrix organisation.
• Fluency in both French and English.
• Experience with Salesforce, Marketo or similar tools. Digitally Savvy. 
• Willingness to travel ~20–25%.

About the role:   

Join Dashlane as an Engineering Manager and be part of our mission to create a secure, scalable, and beautiful application with global impact. Millions of people and businesses worldwide rely on our web extension to protect their digital lives — and we’re looking for a leader to help us take it to the next level.

As an Engineering Manager, you’ll play a key role in building, growing, and leading the talents that are responsible for developing innovative features for our B2B and B2C customers. You’ll be responsible for a group of talented and high-performing engineering team composed of front-end and back-end engineers, to deliver highly scalable, innovative, stable, and secure solutions. You’ll also have the opportunity to work with cutting-edge technologies, including confidential computing platforms, to keep Dashlane ahead of the curve.

At Dashlane, we believe in combining security with simplicity. You’ll work on products that truly make a difference in people’s lives, while leading a team at the forefront of security and backend innovation. We offer a dynamic work environment, opportunities for growth, and the chance to work on global-scale challenges.

Location:

You will be based in Paris, with English as your working language. At Dashlane, we embrace a hybrid culture that combines the best of both worlds: the creativity and energy of in-person collaboration with the flexibility of remote work. Our model is designed to strengthen team connections while supporting individual productivity and work-life balance. To maximize collaboration, we come together in the office on Mondays, Tuesdays, and Thursdays, while Wednesdays and Fridays offer more flexibility for focused work.

At Dashlane, you will:

• Build a strong ownership and accountability culture within your team, as the business and product complexity grow at a rapid pace.
• Help your direct reports grow and develop as managers, leaders, engineers, and teammates
• Recruit new software engineers, and participate in Dashlane’s effort to be visible in the tech community in Paris
• Support your team and make them autonomous by giving them all the appropriate tools they need to deliver without friction
• Lead managerial initiatives to improve our current systems and processes in support of the company’s mission
• Deliver Engineering strategy goals and actively contribute to shaping roadmaps and technical initiatives, including refinement sessions, ADRs, and other technical documents.
• Work closely with product and business stakeholders to deliver on our Product Roadmap
• Help define the direction of the Product Experience teams to improve the stability, security, and quality of the Dashlane product
• Work with passionate teams of engineers, product managers, testers, customer support agents, and others in a friendly and multicultural environment

Requirements:

• 5+ years of experience in software engineering
• 2+ years of experience in people and project management (ideally in a distributed environment)
• Fluency in English

We're Also Looking For:

• Javascript/Typescript experience
• Experience with a company at roughly Dashlane's size and scaling up (100-500 employees)
• Experience working in a distributed team across multiple timezones
• You have a BS in Information Systems, Computer Engineering, Management, or similar relevant field

• Equal Parental leave - regardless of gender, up to 20 weeks fully paid leave to take care of their new baby, within the first year of birth or adoption
• Health insurance is covered by Dashlane
• Mentorship program - select your mentor from our internal pool and continue your learning path!
• Commute allowance
• Meal Vouchers (Swile)
• Mental health services through Spring Health for you and your family members
• 4 extra days off (one per quarter) to acknowledge the importance of your wellbeing
• Spot in daycare
• Time off saving account
• Donation matching program -  give back to the community and support actions that lead to positive social impact under the historically marginalized communities. Every donation will be matched by Dashlane
• Team buildings & seasonal social events
• Weekly lunch in the office and monthly happy hour
• and many more!

The Team You'll Join

Your Impact

• Support client contracting activities: Participate actively in the client contracts team's work, including internal preparation meetings before client/prospect negotiations, exciting client meetings, and drafting and reviewing various contractual documents (SaaS T&Cs, consulting agreements, NDAs, DPAs, procurement documents)
• Manage contract administration: Handle contracts from signature to internal distribution to relevant teams, including recording in internal tools (CRM, CLM), and occasionally manage administrative tasks and follow-up on amicable or pre-litigation collection matters (formal notices, settlement agreements), in collaboration with lawyers for litigation
• Conduct legal research: Respond promptly to legal research requests on various topics (competition, e-commerce, GDPR, etc.) from other legal teams (product compliance, DPO) or internal clients
• Contribute to process improvement: Support all tasks within the legal department aimed at improving internal processes and witness a unicorn's growth from the inside
• Collaborate across teams: Work effectively in an international team environment, supporting various legal and business initiatives

What You'll Bring to the Role

• Currently enrolled in a Business Law / IT Law program
• Ideally, previous experience in a similar environment
• Strong interest in e-commerce and our industry

• Autonomous, determined, and proactive approach
• Strong listening, coordination, and organizational abilities
• Excellent proficiency with IT and office tools
• Creative mindset with interest in innovative compliance management solutions
• Interest in personal data (a plus)
• French: Native or bilingual proficiency
• English: Fluent (written and spoken)

Compensation, Perks & Benefits

• Internship Stipend: from 1,200 euros to 1,400 euros 
• Perks & Benefits:
  • Workplace promoting well-being and balance
  • Tailored onboarding program to quickly build skills
  • Access to CSE discounts (ticketing, etc.)
  • Gymlib pass for fitness and wellness
  • Modern offices in the heart of Paris (at the foot of the Eiffel Tower)
  • Swile meal voucher card
  • Transportation reimbursement (50% Navigo pass, bike, etc.)

Our Hiring Process

1. AI-powered screening conversation (10 min) with Emma, Mirakl's AI Talent Ambassador, to explore your background and motivation for the role. You will need to complete this step within 3 days, otherwise we won't be able to move forward with your application
2. Phone screening with our recruiter to discuss your profile and expectations
3. Two interviews to meet your future manager and a future colleague. You'll become familiar with the STAR method and structured interviews
4. Welcome to Mirakl!

About the job

Since Alma's creation in 2018, our growth has been exceptional with hundreds of new merchants adopting our solutions every month. We currently collaborate with 19 000+ merchants across 10 European countries, and the acquisition of new accounts is a pivotal focus for us. As a Business Development Representative, you will play a crucial role in expanding our SMB customer base and contribute directly to Alma's sales success.

As a Sales Development Representative (SDR), your impact at Alma will be immediate and tangible: you will directly contribute to increasing payment volumes processed by Alma while growing our SMB merchant portfolio (for French and Spanish market). You will have the satisfaction of helping the team closing deals within weeks and in manifesting Alma as a European player.

About the mission

Reporting to the Head of Sales SMB, your main responsibilities are:

• Develop Alma's sales activity using the tools available (telephone/email/social networks, Sales navigator...) and closely work with the Growth team to actively prospect on a defined block of verticals with merchants having an annual turnover of less than €10M€
• Generate lists of prospects in collaboration with the Growth and Marketing teams
• Implement a prospecting strategy and actively follow-up targets in order to qualify their needs and identify potential projects
• Obtaining qualified appointments for your Account Executives
• Track and monitor your activity and find the best methods to improve the prospecting process.

You will also benefit from an ongoing coaching/training program that will enable you to develop strong commercial, e-commerce and payment skills.

About you 

You will be a good fit for the role if:

• Experience: 1-2 years of experience in a similar role (internships and apprenticeships included). Experience in selling B2B solutions and knowledge of the e-commerce will be a plus!
• Language: Fluency in German and English
• Strong communication skills: you are very at ease when interacting with prospects, clients or any stakeholders of the industry, and you always ensure the appropriate level of reporting internally
• Structured: you are a quick learner who rapidly gets up to speed in understanding the challenges faced by merchants
• Rigorous and organized: you advance in a methodical manner and follow your prospects to the end
• Ambitious and driven by challenge: you have a strong desire to exceed your goals
• You want to make an impact and drive excellence in a fast growing company

About the recruitment process

• Phone interview with Recruiter (30 min)
• Remote interview with Hiring manager (45 min)
• A written case study to complete at home, following by an on-site/remote case study presentation (60 min)
• On-site Final interview with VP Sales (30 min) & Team Fit interview (30 min)
• Reference check

What you’ll do

At Doctolib, we believe that technology and AI can help reinvent the work of healthcare professionals and improve people's health. To deliver increasing medical value to our users, we're embarking on our medical device certification journey - this is where you come in! 

As a QARA Program Manager at Doctolib, you will play a critical role in establishing and continuously improving our Quality Management System (QMS) to ensure compliance with medical device regulations. You'll work at the intersection of quality, regulatory affairs, and product development, enabling our teams to deliver safe, compliant, and innovative Software as a Medical Device (SaMD) solutions that transform healthcare.

Your responsibilities include but are not limited to:

Quality and Regulatory Compliance 

• Support gap and impact analyses between ISO 13485 and MDR 2017/745 requirements.
• Implement and maintain Doctolib's Quality Management System, including procedures, work instructions, templates, and regulatory documentation
• Configure and maintain our electronic Quality Management System (e-QMS), ensuring efficient document control, version management, and traceability
• Prepare and coordinate internal and external audits (certification bodies, notified bodies).
• Drive QMS adoption across cross-functional teams (Product, Tech, IT, HR, Procurement) through training, enablement, and stakeholder engagement.
• Lead the constitution of regulatory technical documentation to support CE marking and regulatory submissions.

Process & Risk Management

• Define and maintain comprehensive process maps, process descriptions, and associated risk analyses.
• Design and implement quality dashboards to monitor KPIs, process performance, and compliance metrics. 
• Lead continuous improvement initiatives based on data-driven insights and audit findings. 

Training & Enablement

• Design and deliver Quality and Regulatory training programs tailored to different functions and roles. 
• Foster a strong quality culture and regulatory awareness across the organization through workshops, communications, and hands-on support. 
• Serve as the go-to expert for quality and regulatory questions, providing practical guidance to teams. 

Regulatory Intelligence

• Conduct regulatory watch activities, with particular focus on AI/ML-specific standards, regulations, and guidance documents. 
• Assess the impact of regulatory changes on Doctolib's products and processes, proposing mitigation strategies. 

Cross-Functional Collaboration

• Partner closely with Tech, Product, Data Science, Medical Affairs, Legal, and Operations to embed quality and regulatory requirements into product development and business processes. 
• Act as a bridge between QARA and operational teams, translating regulatory requirements into actionable, practical guidance. 
• Support product teams throughout the software development lifecycle to ensure compliance from concept to post-market surveillance. 

Who you are

Before you read on — if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.

You could be our next team mate if: 

• You are fluent in English and French. 
• You bring at least 4-6 years of experience with Software as a Medical Device (SaMD) regulatory compliance, with a proven track record of participating in or leading CE marking processes for Class IIa devices and above.
• You have deep knowledge of medical device regulations and standards, particularly ISO 13485, MDR 2017/745, and the software development lifecycle standards IEC 62304 and IEC 82304. 
• You combine analytical thinking, structured problem-solving, and excellent project management skills to drive compliance initiatives across multiple stakeholders.
• You communicate with impact: You can translate regulatory complexity into clear, actionable guidance for non-regulatory audiences. 

What makes you successful in this role: 

• Drive and Autonomy: You are comfortable working independently, taking ownership of your projects with an entrepreneurial mindset. 
• Relationship building: You are a team player and proactively create connections with stakeholders across the organization. 
• Pragmatism: You know how to translate regulations into pragmatic, actionable guidance in a fast-moving, regulated environment.

Now, it would be fantastic if you:

• Are familiar with AI/ML-based medical devices and their specific regulatory considerations, including the EU AI Act and FDA guidance on AI/ML software.
• Speak German or Italian, a real plus as we continue to expand across Europe.

What we offer

• Free health insurance for you and your children
• Parent Care Program: receive one additional month of leave on top of the legal parental leave
• Free mental health and coaching services through our partner Moka.care
• For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support
• Work from abroad for up to 10 days per year thanks to our flexibility days policy
• Work Council subsidy to refund part of sport club membership or creative class
• Up to 14 days of RTT
• Lunch voucher with Swile card
• Reimbursement of public transportation 
• Relocation support for international mobilities
• Enrollment in Doctolib's long-term employee value sharing plan called DoctoGrowth

The interview process 

• Recruiter Interview (30’ remote)
• Hiring Manager Interview (1h remote)
• Business Case (1h onsite)
• Final Interview (45’ remote)
• At least one reference check

Job details

• Permanent position
• Full Time
• Workplace: Levallois-Perret (92, France)
• Start date: asap
• Compensation : fix + bonus on objectives (according to your profile)
• Partial remote allowed (2 days per week)

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. 

Join us in building the healthcare we all dream of!

All information provided is processed by Doctolib for application management. For data processing details, click here: Germany l France l Italy l Netherlands. Please contact hr.dataprivacy(at)doctolib.com to exercise your rights.

We are looking for a Billing Manager, with a strong financial accounting foundation, to join the Finance team in Paris, 

If you have experience in financial audit and wants to move into in-house accounting, or you have proven billing/revenue accounting/OTC experience in high-growth companies with solid accounting exposure, then this could be the next step for you!  

The team you’ll be joining

As a Billing Manager, you will join the Group Accounting team within the Finance department and will report to the Working Capital Senior Manager.

You'll be part of a strategic team that collaborates with all departments across the organization, from Sales, Finance and IT to Product. This role offers the opportunity to work on diverse and challenging projects in a fast-paced, international environment where innovation is constant.

This role goes beyond credit management or collections and requires expertise in revenue accounting, financial closing, and internal controls.

What you’ll do

We are looking for a Billing Manager to support our growth and lead our global customer billing team. You will be responsible for our high-volume billing activities across all group countries (France, Germany, Italy, the Netherlands). 

Your responsibilities include but are not limited to:

• Manage and lead a dynamic team of 3-5 professionals managing billing activities across all group countries, fostering their growth while ensuring operational excellence
• Supervise monthly and annual financial closing activities (up to 2 million invoices per year), including performance and quality of SOX internal periodic controls
• Ensure seamless billing operations by controlling the completeness and accuracy of monthly customer billing cycles through strategic collaboration with Sales and Finance teams 
• Drive continuous automation and process optimization by leveraging technology to handle high-volume billing operations efficiently, eliminating manual processes wherever possible
• Manage the Order-to-Cash process in partnership with the Working Capital Senior Manager, including proactive monitoring of direct debits, active participation in the recovery of doubtful debts and administration of cash application
• Champion technology-driven improvements by identifying and implementing system enhancements across our tech stack (Salesforce, Zuora, SAP) to support large scale operations

Who you are

Before you read on — if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.

You could be our next team mate if you:

• Are fluent in English and French and able to work in a constantly evolving international environment
• Have proven expertise in high-volume billing operations and financial accounting (revenue recognition, financial closing, internal control notions), ideally gained through audit experience or senior accounting roles in high-growth companies. (Note: We are looking for expertise beyond credit management or collections alone)
• Have the ability to manage and engage a team of specialists, with a hands-on approach and a focus on developing talent
• Demonstrate excellent communication skills and ability to collaborate with business and support teams at all seniority levels on cross-functional projects 
• Have strong IT appetite and automation mindset, capable of identifying and eliminating manual processes to maintain efficiency at scale

Now, it would be fantastic if you: 

• Have an analytical mindset to identify trends, solve problems and support decision-making
• Have direct team management experience
• Are familiar with tools such as Zuora, SAP, Salesforce, or similar systems

What we offer

• Free health insurance for you and your children
• Parent Care Program: receive one additional month of leave on top of the legal parental leave
• Free mental health and coaching services through our partner Moka.care
• For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support
• Work from abroad for up to 10 days per year thanks to our flexibility days policy
• Work Council subsidy to refund part of sport club membership or creative class
• Up to 14 days of RTT
• Lunch voucher with Swile card
• Reimbursement of public transportation or company car (only for Field Sales)
• Relocation support for international mobilities 
• Enrollment in Doctolib's long-term employee value sharing plan called DoctoGrowth

The interview process 

• 30’ phone interview with the Talent Partner (recruiter)
• 60’ video interview with the Hiring Manager & Accounting Director
• 60’ Onsite Business case with the Hiring Manager & Accounting Director
• 30' final video interview with VP Finance
• At least one reference check

Job details

• Permanent position 
• Full Time 
• Workplace: Levallois-Perret (92, Headquarter)
• Hybrid mode: 3 days per week onsite / 2 days remote
• Start date: as soon as possible
• Remuneration : fix + bonus on objectives (according to your profile)

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. 

Join us in building the healthcare we all dream of!

All information provided is processed by Doctolib for application management. For data processing details, click here. Please contact hr.dataprivacy(at)doctolib.com to exercise your rights.

About our company 

At Alma, we’re reinventing finance to serve those who matter most: merchants and consumers. Our instalment and deferred payment solutions help merchants boost sales by up to 20%, increase customer loyalty, and deliver a seamless shopping experience — all without encouraging debt. As the BNPL leader in France and active in 10 European countries, we’ve empowered over 21,000 merchants and 8 million consumers. With a team of 340+ and a €115M Series C funding round, Alma is rapidly scaling across Europe — and this is just the beginning...

About the job

At Alma, we work with best‑in‑class partners to expand our addressable market, accelerate growth, and strengthen our value proposition. Partnerships are a key lever in building competitive advantages that support Alma’s ambition to become the European market leader.

The Strategic Partnerships Manager plays a pivotal, partner‑facing role. You will manage and expand top‑tier partnerships (financial technology firms, e‑commerce platforms, point‑of‑sale solutions) and drive business opportunities in a fast‑moving environment. Acting as the central point of contact, you will influence internal and external stakeholders, expand Alma’s reach, and create value for Alma, our partners, and our merchants.

About the mission

• Own and grow a portfolio of strategic partners: build, develop, and nurture long‑term, high‑impact relationships; lead initiatives that create new opportunities and drive revenue.
• Set strategy and expand scope: manage expansion (new geographies, new use cases/features), optimize existing programs, and define the roadmap for joint projects.
• Cross‑functional leadership and negotiation: align Product, Sales, Marketing, Legal, Finance, Regulatory, etc. to shape value‑add operating models; build business cases and negotiate/close contracts.
• End‑to‑end execution: drive partnership initiatives from idea to validation, launch, and scale; coordinate internal and external stakeholders throughout.
• Performance management: define KPIs/OKRs, monitor results, surface insights, and implement improvements.
• Partner enablement and activation: ensure partners are equipped to market, sell, and support Alma; create playbooks and internal enablement materials; share best practices.
• Joint go‑to‑market and growth: design and run partner‑led and partner‑assisted GTM plans, including co‑marketing and co‑selling programs that accelerate commercial outcomes.
• Representation and relationship stewardship: be the single point of contact (SPOC); represent Alma to the partner and the partner within Alma; cultivate a dynamic partner community and long‑term, trusted relationships.
• Opportunity development: proactively identify, validate, and secure new opportunities with existing partners.

About you

• 3+ years’ experience in consulting, project/program management, partnerships, complex sales, or similar roles in fintech, e‑commerce, or other fast‑paced/high‑growth environments.
• Strong commercial instinct and business acumen.
• Fluency with data; able to extract insights and deliver compelling partner presentations.
• Proven ability to manage multiple complex stakeholders and partners in parallel.
• Track record leading cross‑functional projects with high attention to detail.
• Great communicator and relationship‑builder: excellent written and presentation skills; you craft compelling value propositions and engage stakeholders effectively.
• Pragmatic and impact‑focused: you prioritize high‑leverage actions and thrive in fast‑paced settings.
• Problem‑solving and results‑oriented: you own outcomes and deliver on commitments; strong analytical skills and comfort with ambiguity.
• Tech‑curious, a continuous learner, resilient, and adaptable to shifting priorities.
• Fluency in English and French.
• You are based in Paris

You're not sure if you meet 100% of the criteria and that's making you hesitate to apply?

👉At Alma, we believe that diversity drives innovation and strengthens our community and are committed to creating a workplace where everyone feels respected, valued, and empowered to contribute. We are proud to be an equal opportunity employer and welcome applicants from all backgrounds and experiences. All employment decisions are made based on qualifications, experiences, merit, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected characteristic. 

So please take your chance, apply anyway ! 

About the recruitment process

• Recruiter interview (45 min)
• Hiring Manager interview (45min)
• On-Site Business Case Study presentation (1h) 
• Final interview with the VP Sales (45 min) + team fit (45min)

#LI-Hybrid

ABOUT OUR COMPANY

At Alma, we’re reinventing finance to serve those who matter most: merchants and consumers. Our instalment and deferred payment solutions help merchants boost sales by up to 20%, increase customer loyalty, and deliver a seamless shopping experience — all without encouraging debt. As the BNPL leader in France and active in 10 European countries, we’ve empowered over 23,000 merchants and 9 million consumers. With a team of 350+ and a €115M Series C funding round, Alma is rapidly scaling across Europe — and this is just the beginning...

ABOUT THE POSITION  

Your mission will be to lead the Regulatory, Financial Security & Internal Control teams by identifying and evaluating the areas of risk within Alma, defining key policies to comply with regulatory obligations and supervising the internal control framework accordingly.

As the Head of Compliance & Internal Control, you will define Alma policies and positioning as a market leader in compliance and Internal control:

• Define the top management position on high-stakes compliance and control projects impacting all Alma and/or several departments;
• Proactively addresses and adjusts for project-related compliance risks and blockers;
• Sets standards for project quality and ensures alignment with both regulatory requirements and organizational objectives / key battles;
• Drives a culture of compliance and control by modelling and advocating compliant practices and processes across the company;
• Builds consensus in the organization, fostering cooperation and understanding of compliance as a shared responsibility;
• Define Alma’s best practices for compliance and control;
• Represent Alma as the key contact person at Alma

As the Head of Compliance & Internal Control, you will manage the following teams:

• Financial security:
  • Supervise the AML-CFT framework, especially the definition, update and accuracy of the consumer and merchant Risk classification;
  • Oversee the following actions executed by the Financial Security team:
    • Definition and implementation of the key KYB and KYC processes with all stakeholders’ teams (mainly Risk & Ops);
    • Treatment of KYB/KYC request escalations;
    • Support and challenge the AML-CFT monitoring operated by Fraud & AML-CFT team;
    • Report of the Suspicious Transaction Reports (STR) to authorities;
    • Communication of key AML/CFT reports to the ACPR;
    • Definition the AML/CFT annual training and awareness program for all employees.
    • Serve as a liaison to the local authorities.

• Regulatory compliance:
  • Define Alma’s regulatory framework and policies. You will assure compliance to main regulatory obligations of the Alma solution, in all its geographies;
  • Ensure the setup of a regulatory watch on all compliance matter, with a specific focus on AML-CFT regulations in Europe;
  • Supervise the IOBSP and ESP processes at Alma, and with its key stakeholders;
  • Supervise the implementation of Alma’s ethic program, when relevant, especially the anticorruption policies and processes;

• Internal Control:
  • Lead the elaboration and update of Alma’s risk mapping. You will identify risks associated to Alma’s processes, evaluate them accordingly and propose controls in order to mitigate them.
  • Supervise the execution of second level controls as part of Alma’s permanent control plan. You will review the controls elaborated by the internal controllers and ensure that recommendations are aligned with the findings at hand.
  • Manage the operational risk management framework at Alma. You will ensure that the risks are well identified and that the incident management framework is effective.
  • Raise awareness in relation to the risk prevention culture in the company. You will carry the Internal Controls’ role and missions within Alma via dedicated trainings along with the recommendations' action plan implementation and follow-up.
  • Support the Periodic Control missions conducted at Alma. You will follow-up on the findings elaborated and the recommendations issued accordingly, and manage the relationship with the periodic controllers.

You will collaborate closely with the Operation, Risk and Finance teams, and report to the General Secretary.

ABOUT YOU

Being an Internal Control Manager requires a wide skill set and a high level of energy:

• Analytical and risk oriented: You have solid analytical skills and are able to deconstruct problems and be a force of proposition to resolve them.
• Written/Oral communication: You can present your conclusions in a clear, constructed and cohesive way.
• Rigorous: You pay attention to detail and advance in a methodic manner.
• Curious mindset: You are not afraid of asking questions and looking into new topics to satisfy your curiosity.
• Team leader: You are a team leader who can drive and apply a centralized vision for their team.

Your experience

• You preferably have at least 10 years of professional experience in a similar position in Audit / Internal Control within a banking environment or a Fintech (a plus).
• You have a good understanding of the financing challenges of a payment institution and/or financing company.
• You have already worked in an international and multicultural context, and you are fluent in English. French, Italian and/or German are a plus.

You're not sure if you meet 100% of the criteria and that's making you hesitate to apply?

👉At Alma, we believe that diversity drives innovation and strengthens our community and are committed to creating a workplace where everyone feels respected, valued, and empowered to contribute. We are proud to be an equal opportunity employer and welcome applicants from all backgrounds and experiences. All employment decisions are made based on qualifications, experiences, merit, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected characteristic. 

So please take your chance, apply anyway !  

ABOUT THE RECRUITMENT PROCESS

• Talent Acquisition interview
• Hiring Manager interview
• Business Case
• Final interview with our COO and co-founder
• Team fit

#LI-Hybrid

We are looking for a Care Navigator/Support Coordinator to join our team! Masters degree in a behavioral health field and licensure or certification as a counselor, social worker, or psychotherapist, psychologist required. Fully bilingual (written and spoken) in both English and French. Additional language(s) fluency such as spoken and written French Canadian, Spanish etc. is a plus!

This Global Care Navigator will assist our members through their mental health care journey and connection to care, while ensuring our members are incredibly satisfied with the Spring Health experience. The Global Care Navigator exhibits a deep understanding of all patient and clinician workflows and is highly responsive, resourceful, empathic, and professional. They have creative problem-solving skills and a passion for delivering a high-quality experience. This role will report to the Manager of the Global Team in Clinical Operations. 

The working hours for this role will be: Monday-Friday; 1pm - 9pm CEST

What you’ll be doing: 

• Utilize active listening and written communication skills to interact with and support patients by maintaining availability during shifts for incoming phone, chat, and emails in the language(s) in which you are fluent. 
• Manage all care coordination needs, including but not limited to: assisting with platform sign up, troubleshooting tech issues, gathering intake information, scheduling and canceling appointments, and explaining the services available. 
• Conduct a clinical needs assessment to develop a plan of action for each member and refer to an appropriate level and modality of care (Spring Health counseling provider or other mental health services.) 
• Assess and synthesize information using good clinical judgment to manage member crises such as suicide risk by providing in-the-moment support, triage, safety planning, and follow up. 
• Provide consultation, psycho-education, empathy and motivational assistance as needed to address mental health, substance use, and family/relationship concerns. 
• Engage in CIR intake and/or coaching services for global members and customers
• Identify and problem-solve issues that serve as a barrier or disruption to care, technical issues, and more submitted by members and providers. 
• Research and document crisis resources for members in different countries
• Review and learn from current and new workflows, via a combination of online and live training, and policies, which will be written and spoken in English. 
• Summarize all patient interactions, writing in English within Spring Health’s online documentation systems. 
• Coordinate with other internal teams in identifying, reporting, and resolving issues as needed, to ensure a smooth member experience. 
• Participate in staff meetings, case consultations, training, and special internal projects such as customer-facing initiatives as assigned and available. 
• Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards.

What we expect from you: 

• Counselor, Psychotherapist, or Social Worker with a masters degree and appropriate credentials in your US state or country of residence. 
• Minimum of 2+ years of direct clinical care experience post licensure. 
• Excellent written and verbal English and French communication skills and comfortable interacting with members worldwide. 
• Must be comfortable using multiple computer platforms at the same time and learning new systems 
• Motivated to go above and beyond for members to provide a high-touch experience and outstanding customer service. 
• Ability to thrive in a fast-paced and ambiguous environment as we build out our global presence
• KPIs will include: metrics on connection to care, productivity, and member satisfaction

The target base range for this position is €55,575 – €70,395 and is part of a competitive total rewards package including benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.

Spring Health partners with Deel to offer benefits for full-time employees outside of the US.

• Supplementary health insurance coverage. Coverage includes top level packages available per provider, as well as dependent coverage, if required. The exact benefit plan details will vary based on your country’s requirements.
• Spring Health Perks:
  • Flexible PTO - Our Flexible PTO program enables team members to take PTO throughout the year without a prescribed limit, as long as you are effectively fulfilling your job responsibilities and meeting performance expectations. We expect Spring Health team members will take at least 10 days (a total of two weeks) off every year.
  • Access to Spring Internal - 20 no-cost therapy sessions for you and your dependents via Spring Internal within 60 days of start date.
  • Professional Development Reimbursement - Professional Development Reimbursement available for relevant learning and development expenses.
  • “Spring Renewal” Sabbatical Program - When you’re a Team Member at Spring Health and hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave.

Hypergrowth meets impact

What to expect working here:

• You will be held accountable to an exceptionally high bar and impact
• This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact
• You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you
• You will create processes & products that have never existed before
• You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be
• Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows

And…

• You get to be surrounded by some of the brightest minds in the field  
• You get to learn and grow at an extremely accelerated pace
• You will experience transparency, integrity, &  humility from leadership 
• You will be empowered to constantly challenge the status quo
• You get the space to experiment & innovate
• You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly
• You will become more resourceful and resilient
• You get to be part of a winning team that opens doors in the future

About BridgeBio Pharma, Inc. 

BridgeBio is a biopharmaceutical company dedicated to discovering, developing, and delivering transformative medicines for patients living with genetic diseases and genetically defined cancers. Since our founding in 2015, we have built a diverse portfolio of more than 20 drug development programs, ranging from early discovery to late-stage clinical trials, across multiple therapeutic areas including precision oncology, cardiology, endocrinology, neurology, and renal disease. We have already achieved regulatory approval for three therapies and continue to advance promising science from academia into meaningful treatments for patients worldwide. 

Who We Are 

BridgeBio is a global biotechnology company with our Global Headquarters located in San Francisco, USA, and our International HQ located in Zug, Switzerland. Since establishing our European presence in 2021, we’ve been building empowered, high-performing teams across countries — with experienced colleagues who move quickly, take ownership, and are fuelling the company’s international growth. 

At BridgeBio, you’ll find an energetic and collaborative culture where pragmatism meets bold decision-making. We embrace uncertainty with confidence, guided by our commitment to making a meaningful impact for patients. Our people are trusted and empowered, united by urgency, purpose, and the drive to advance science for patients around the world. 

To learn more about our story and company culture, visit us at https://bridgebio.com

What You'll Do

This critical role reporting to the regional General Manager - WEU, requires you to be a driven individual with a track record in navigating in the medico-economic environment, securing reimbursement, pricing & patient access to medicines in France (as a priority), Belgium, and the Netherlands.  Establish effective collaboration and communication with external stakeholders, such as healthcare professionals, payers, policy makers including representing BridgeBio and leading and/ or actively participating in HTA and pricing meetings, and the medico-economic community events is also critical. Your primary role will be to design, anticipate and drive all steps of the HTA, pricing and reimbursement process within each country and to engage with early scientific advice and early access programs where & when needed.  You will, therefore, be able to operate in a fast-paced, sometimes ambiguous environment where you will influence without authority and effectively communicate WEU market access strategies to all levels. 

Responsibilities

The responsibilities below give the general nature and level of work but are not intended to be an exhaustive list of activities, duties, and responsibilities required. Therefore, you will be expected to perform all other duties as assigned or required. 

HTA, Pricing & Reimbursement 

• Lead internal and external stakeholders to develop and execute a strategy to demonstrate the value of BridgeBio’s medicines to French, Belgian & Dutch HTA bodies/payers to ensure pricing, reimbursement and optimal patient access
• Responsible for all steps during the value assessments & pricing negotiations, i.e. evidence generation, KOL/expert support, advocacy, assessment analysis, written statements, oral hearing, pricing negotiation, and arbitration
• Ensure timely reimbursement, including developing necessary processes, forms and administrative steps for actual availability and access of BridgeBio drugs in the market
• Create and develop a strong trust relationship with key external stakeholders and decision makers, to be perceived as a partner and an advocate for patients’ access
• Develop and implement early access solutions for France (mainly) and Belgium / Netherlands

Clinical development 

• Influence clinical development plans to incorporate important endpoints and design features into clinical trials that satisfy French / WEU HTA and payers needs 

Evidence generation 

• Assess WEU region needs related to specific diseases and pipeline assets and develop and execute research programs to prepare the necessary data packages for use in HTA assessments and pricing negotiations. 
• Evaluate and propose RWE and data to support access, funding, adoption and commercial success of the drugs

Other 

• Interact effectively with patients’ groups, healthcare professionals, policy makers and payers to understand the burden of diseases that are the target of BridgeBio products
• Lead the shaping and execution of health technology assessment (HTA) early scientific advice engagement
• Assess the viability of early access programs in the region and work with internal/external stakeholders to implement them
• Effectively execute against market access plan within budget
• Manage external suppliers to develop, adapt and validate HTA deliverables (e.g., systematic literature reviews, indirect & mixed treatment comparisons, health economic models, and submission documents)
• Support the WEU teams with developing and implementing innovative value materials and tools for use by their field teams to demonstrate the products' value proposition and encourage reimbursed medicines' uptake
• Develop and maintain a network of key national & regional access, HEOR & academic leaders

The above job description documents the general nature and level of work but is not intended to be an exhaustive list of activities, duties, and responsibilities required of job incumbents. Therefore, job incumbents are expected to perform all other duties as assigned or required, as training and experience allow. 

Where You'll Work

This is a France-based role with a significant stakeholders’ facing component. We anticipate travel within France as a priority country for meetings with policy makers, payers, and conferences attendance, Belgium, the Netherlands (and Switzerland for internal alignment and engagement at our international office in Zug) and European travel for conferences and events (internal and external). Local team meetings and designated office location in France is Paris. 

Who You Are

• At least 5 - 7 years leading HTA submissions, HEOR projects, pricing negotiations and policy makers advocacy in France 
• Knowledge and experience in Belgium and the Netherlands will be a strong plus 
• Profound knowledge of the French (and Benelux) healthcare systems & regulations 
• Experience in successfully influencing clinical trial design
• Experience in generating relevant data for HTA submission, HEOR & pricing negotiations
• Experience in presenting at senior levels & to external thought leaders
• Proven experience in project management of multidisciplinary teams (including external providers)
• Experience in launching orphan / ultra-orphan drugs
• Fluent in verbal and written French and English
• Demonstrated ability to organize and execute plans against objectives in a semi-autonomous environment while working effectively in a cross-functional team environment
• Knowledge of product commercialization processes
• Highly accountable and self-disciplined leader with a sense of responsibility and ownership of projects and products 

Rewarding Those Who Make the Mission Possible

We have high expectations for our team members. We make sure those working hard for patients are rewarded and cared for in return.  

• Market leading compensation 
• Hybrid work model - we value your flexibility in how you work, but encourage time in the office to strengthen our culture, collaboration, and sense of community
• We provide career development through regular feedback, continuous education and professional development programs
• We celebrate strong performance with financial rewards, peer-to-peer recognition, and growth opportunities
  
  

About BridgeBio Pharma, Inc. 

BridgeBio is a biopharmaceutical company dedicated to discovering, developing, and delivering transformative medicines for patients living with genetic diseases and genetically defined cancers. Since our founding in 2015, we have built a diverse portfolio of more than 20 drug development programs, ranging from early discovery to late-stage clinical trials, across multiple therapeutic areas including precision oncology, cardiology, endocrinology, neurology, and renal disease. We have already achieved regulatory approval for three therapies and continue to advance promising science from academia into meaningful treatments for patients worldwide. 

Who We Are 

BridgeBio is a global biotechnology company with our Global Headquarters located in San Francisco, USA, and our International HQ located in Zug, Switzerland. Since establishing our European presence in 2021, we’ve been building empowered, high-performing teams across countries — with experienced colleagues who move quickly, take ownership, and are fueling the company’s international growth. 

At BridgeBio, you’ll find an energetic and collaborative culture where pragmatism meets bold decision-making. We embrace uncertainty with confidence, guided by our commitment to making a meaningful impact for patients. Our people are trusted and empowered, united by urgency, purpose, and the drive to advance science for patients around the world. 

To learn more about our story and company culture, visit us at https://bridgebio.com

What You'll Do

You will report to the General Manager, Western Europe Region and work closely with Market Access, Commercial locally and regional, global Medical Affairs to drive strategic initiatives that support BridgeBio’s mission of delivering transformative medicines to patients with genetic diseases and genetically driven cancers. 

Your primary purpose will be to set up and lead our Medical Affairs team, develop and oversee execution of our regional medical affairs plan from early pre-launch through post-launch, ensure medical and scientific education of HCPs as part of our launch efforts, and support market access-related work as a key stakeholder. You will also be a core member of the extended International Medical Affairs team, bringing the voice of the country to the international discussion and decision-making process. 

You will be part of the Region leadership team, this role requires effective collaboration with cross-functional colleagues and external stakeholders to ensure high-quality execution and impact. The ideal candidate combines deep expertise in medical and scientific engagement in the context of introducing a biotech for the first time to KOLs, and making a remarkable contribution to a disease space in pre-launch and launch phase in a rare disease and orphan conditions. We look for strong scientific acumen, patients’ driven mindset, communication skills, adaptability, and the ability to thrive in a fast-paced, hands-on environment. 

Responsibilities

• Develop and execute the WEU Medical Affairs plan, defining clear priorities and objectives to advance best clinical practice and support company goals, delivered on time and fully aligned with global strategy
• Create and develop a strong relationship with the medical community, patients groups and external stakeholders, to be identified as the key Medical trusted expert in the region
• Build, lead, and develop a high-performing Medical Affairs team, ensuring delivery of objectives, continuous capability development, and effective use of standardized tools, templates, and ways of working, high engagement scores, and achievement of agreed medical KPIs
• Lead pre-launch medical readiness, including disease state education, unmet need articulation, initiatives to significantly improve diagnosis rates, and structured scientific exchange planning and KOL engagement, resulting in defined launch readiness milestones
• Design and deliver insight-generation and medical education activities, including advisory boards, congress symposia, standalone meetings, hospital-based education, and speaker development programs, with measurable impact on insight quality, scientific exchange effectiveness, and stakeholder satisfaction
• Drive operational excellence across Medical Affairs by ensuring effective communication, performance management, and robust documentation of activities and insights through fit-for-purpose reporting systems, KPIs, and metrics, demonstrated by timely, high-quality reporting, actionable insights, and audit-ready documentation
• Identify, prioritize, and execute high-impact medical research initiatives aligned with business objectives, including BridgeBio-sponsored and investigator-initiated studies, in close collaboration with Global Clinical and R&D teams, resulting in approved study plans, on-time study initiation, and generation of locally relevant data
• Leverage AI and digital technologies to enhance medical insights generation, stakeholder engagement, knowledge management, and operational efficiency, ensuring compliant, ethical, and value-driven use of emerging digital solutions, with demonstrable improvements in insight capture, efficiency, and scalability of medical activities

The above job description documents the general nature and level of work but is not intended to be an exhaustive list of activities, duties, and responsibilities required of job incumbents. Therefore, job incumbents are expected to perform all other duties as assigned or required, as training and experience allow. 

Where You'll Work

This is a France-based role with a strong customer facing component. We anticipate travel within France as a priority country for KOL meetings and speaker program attendance, Belgium, the Netherlands (and Switzerland for internal alignment and engagement at our international office in Zug) and European travel for conferences and medical events. Local team meetings and designated office location in France is Paris. 

Who You Are

• MD, PharmD, or PhD is required
• Minimum 7-9 years of experience within Biotech/Pharma in Medical Affairs roles of increasing responsibilities
• Pre-and post-product launch experience in complex situations, rare diseases and orphan conditions in the respective national markets
• Fluent in written and verbal French and English
• A minimum of 2-3 years of people management experience
• You lead by example, attract and develop talents, build interdependent partnerships, and create a culture of collaboration and teamwork that fosters open communication, constructive conflict resolution, and organizational flexibility
• Regular travel (25-50%) is required to build KOL relationships and represent the company at medical conferences, presentations, and other meetings
• Highly accountable and self-disciplined leader with a sense of responsibility and ownership of projects and products

Rewarding Those Who Make the Mission Possible

We have high expectations for our team members. We make sure those working hard for patients are rewarded and cared for in return.  

• Market leading compensation 
• Hybrid work model - we value your flexibility in how you work, but encourage time in the office to strengthen our culture, collaboration, and sense of community
• We provide career development through regular feedback, continuous education and professional development programs
• We celebrate strong performance with financial rewards, peer-to-peer recognition, and growth opportunities
  
  

Vos missions

Chez Doctolib, la “People Strategy team” pilote la “roadmap People” et améliore l'efficacité et la performance de toutes les équipes de la fonction People (TA, HR Ops, Talent Development et People Engagement).

En tant que “People Automation & AI Program Manager”, vous construisez et pilotez un portefeuille d'initiatives en automatisation et IA à l'échelle de la fonction People, en veillant à ce que les cas d'usage soient priorisés, gouvernés, adoptés et déployés de manière maîtrisée.

Vous travaillez en direct avec les équipes People Systems, IT et Data, et reportez au People Strategy Senior Manager, sous la direction du Chief People Officer.

Vos responsabilités incluent, mais ne sont pas limitées à :

• Repenser nos processus et accélérer l'amélioration continue par l'automatisation :
• Vous concevez, développez et déployez des bots, des workflows basé sur l'IA et des outils d'automatisation qui résolvent de vrais problèmes opérationnels au sein des processus RH
• Vous prenez en charge la construction de ces solutions de bout en bout : du cadrage et du prototypage jusqu'aux tests, au lancement et à l'itération
• Vous définissez des indicateurs de succès et améliorez en continu les solutions sur la base des données d'utilisation et des retours 
• Être un partenaire stratégique sur les sujets d'outillage RH et sujet produit
• Vous développez une compréhension approfondie des cas d'usage et des points de friction à travers toute la fonction RH, des workflows recruteurs aux cycles de vie collaborateur en passant par la gestion des formations
• Vous traduisez les besoins métier en spécifications fonctionnelles et construisez ou co-construisez les solutions vous-même, en travaillant directement avec les équipes People Systems/HRIS, IT et Data
• Vous prototypez rapidement, testez avec les utilisateurs finaux et itérez pour livrer des outils réellement adoptés et utilisés de façon cohérente par les équipes
• Porter l'excellence opérationnelle et ancrer une culture de l'efficacité
• Vous définissez la documentation et les bonnes pratiques qui permettent une utilisation cohérente et efficace des outils d'automatisation et d'IA à travers toutes les équipes
• Vous accompagnez la conduite du changement, formez les équipes aux nouveaux workflows et outils et partagez les résultats mesurables et les succès obtenus

Les qualités attendues pour ce poste

Avant de poursuivre votre lecture, si vous n'avez pas le profil exact décrit ci-dessous, mais que vous pensez que cette description de poste correspond à vos compétences et à vos aspirations, nous vous encourageons tout de même à postuler.

Vous pourrez être le prochain membre de notre équipe si vous :

• Avez 5 ans d'expérience minimum dans des rôles combinant pilotage de programmes, transformation ou excellence opérationnelle, avec une expérience significative dans un environnement SaaS B2B ou B2C en forte croissance
• Avez une solide maîtrise de la conception des processus RH et savez gérer plusieurs projets en parallèle avec des parties prenantes variées
• Avez une expérience avérée dans la mise en œuvre d'automatisations (workflows, RPA, bots, IA, intégrations d'outils), incluant la construction de frameworks de gouvernance, de standards de documentation et de mécanismes d'adoption
• Avez un bon sens du jugement sur les enjeux de confidentialité, de contrôle des accès et sur les cas d'usage où l'IA est pertinente ou non
• Êtes autonome, remettez en question le statu quo et savez défendre vos idées face aux décideurs avec un état d'esprit entrepreneurial
  
  

Ce serait fantastique si vous aviez aussi :

• Une bonne connaissance des systèmes RH et de leurs contraintes opératoires (HRIS, case management, analytics, ATS), ainsi qu'une expérience avec des outils comme Workday, Jira, n8n, Mindflow ou Zapier
• Une familiarité avec les frameworks de gouvernance IA, les patterns RAG et les mécanismes de contrôle des risques liés aux LLMs
• Une expérience dans un environnement fortement réglementé
• D'excellentes capacités relationnelles et une vraie aptitude à créer la confiance avec vos pairs

Notre offre

• Une mutuelle avantageuse prise en charge à 100 % par Doctolib pour les employés et leurs enfants
• 25 jours de congés payés et jusqu'à 14 jours de RTT par an 
• Un programme de santé mentale et de coaching personnalisé gratuit avec notre partenaire Moka.care
• 10 jours par an de télétravail à l’étranger possible
• Des tickets restaurant d'une valeur de 8,50 € par jour, dont 4,50 € pris en charge par Doctolib
• Un programme d'intégration complet de 3 mois incluant la Doctolib Academy et diverses formations (langues, soft skills, compétences techniques)
• Une subvention du comité d’entreprise pour le remboursement d'une partie de l'inscription à un club de sport ou à une activité créative
• Un remboursement à 50 % de l'abonnement aux transports en commun
• Un mois de congé supplémentaire au congé parental légal grâce au programme "Parent Care"
• Pour les salariés en situation de handicap ou proches aidants, un package comprenant une adaptation du télétravail, des jours d'absence autorisée payés pour les rendez-vous médicaux et un soutien psychologique renforcé
• Aide au déménagement en cas de mobilité internationale

Le processus de recrutement

• Entretien avec une recruteuse
• Entretien avec la Manager
• Étude de cas
• Entretien final
• Une prise de référence à minima
  
  

Détails du poste

• CDI 
• Temps Plein 
• Lieu de Travail : Levallois-Perret
• Prise de poste : dès que possible
• Rémunération : fixe et variable sur objectifs (à définir selon profil)
• Ce poste est éligible au télétravail partiel (2 jours/ semaine) 

Chez Doctolib, nous sommes convaincus que nous devons améliorer la santé pour tout le monde. Cela se reflète dans notre processus de recrutement. Nous évaluons les candidatures uniquement sur la base des qualifications et de la motivation, sans aucune forme de discrimination.

Plus les idées sont diverses, plus notre produit améliorera véritablement la santé pour tout le monde. Vous pouvez postuler chez Doctolib, quel que soit votre genre, religion, âge, orientation sexuelle, origine ethnique ou handicap.

Afin de garantir l'égalité des chances, nous vous invitons à exclure les informations personnelles (par exemple : photos, âgé) de vos candidatures. Si vous avez besoin d'aménagements particuliers, merci de nous en informer pour que nous puissions adapter le processus de recrutement. Rejoignez-nous pour construire la santé dont nous rêvons tous !

Toutes les informations fournies sont traitées par Doctolib pour la gestion des candidatures. Pour plus de détails sur le traitement des données, cliquez ici. Veuillez contacter hr.dataprivacy(at)doctolib.com pour toute question ou pour exercer vos droits.

Available Location: Paris

About the Department

Account Executives, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences.

The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.

About the Role

Our Southern Europe Sales Team has been building an Enterprise focussed team spanning across mid-tier and all the way up to Global 2000 Enterprise accounts. Cloudflare has accelerated bringing both Enterprise and Fortune 1000 companies onto our platform in recent years, and this team will do that with more focus, faster pace, and higher long term growth expectations.

As the Sales Manager you will lead our France Majors Sales Team. We are seeking a highly experienced and talented Majors Accounts’ Sales Leader to help us manage and grow the organisation with overall responsibility for driving Cloudflare's revenue, hiring and brand awareness while maintaining the Cloudflare Culture. 

The position will require leadership that spans go-to-market strategy development, managing Majors Account Executives and key account planning program development and implementation, executive relationship mapping and alignment, cultivating deep levels of trust and product co-creation, balancing short term with long term sales cycles and collaborating extensively cross-functionally to bring to bear product, marketing, support, success, solution engineering and channel onto our highest growth potential accounts. The goal is cultivating delighted, referenceable, multi-million dollar (ACV) large enterprise Cloudflare customers who obtain business value from today’s portfolio and our future roadmap.

• Continue to grow and build the France Majors Accounts’ Sales Team and drive the hiring needs through partnering with global functional leadership and recruiting resources.
• Lead a senior, experienced Sales Team as well as directly and indirectly lead the supporting roles and resources surrounding our Majors accounts
• Drive sales growth through successful leadership, organisational planning, customer service, and outstanding execution of all regional go-to-market programs (sales, customer success, solutions engineering, business development, support and field marketing).
• Adopt and influence the company’s sales methodology/process and drive best practices on selling, forecasting, and account management.
• Continuously design, build and execute strategies for France in collaboration with various regional and global functional leaders especially as it relates to multinational corporations with distributed buying centres and infrastructures
• Represent Cloudflare as the single point of contact for all operational concerns, ensuring proper and timely escalation and resolution.
• Ensure that corporate policy and regulatory initiatives are consistently applied and followed by the sales organisation.
• Outstanding leadership - inspiring interpersonal effectiveness to lead teams, develop talent and effect change. Willing and able to be a “doer” and “influencer”.
• Drive business cadence for forecast calls, functional review meetings, deal review, customer account reviews, weekly team meetings and periodic company-wide kick offs.
• Represent Cloudflare as appropriate at external conferences, media, and PR events. Formulate and maintain relationships with key industry, public sector groups/forums, publications, and other related associations to help foster our Strategics’ business.
• Travel within EMEA will be expected.