Ivalua
Please apply to a posted opportunity today to join a global team that has demonstrated consistent growth and success!
Hello Future Ivaluans,
Thank you for visiting us – we’re excited to have you along in your professional journey. We, as the TA team, will be guiding with you through your application process. If your application is a fit for one of our positions, you can expect a phone call to further discuss your interest in Ivalua. You can also count on us to guide you through the interview process which includes the technical assessment followed by technical competency-based interviews and the HR discussion. We will be there to answer your questions and ensure that the process is as smooth and as seamless as possible! We look forward to seeing your application!
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PRODUCT MARKETING MANAGER
Massy - France
Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.
COMPANY OVERVIEW
At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration.
We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities.
Learn more at www.ivalua.com. Follow us on LinkedIn
THE OPPORTUNITY
CONTEXT:
Reporting to our SVP, Product & Customer Marketing, Product Marketing at Ivalua is a strategic function—and also an operating system. We win when our messaging is consistent, credible, and well-executed across teams, regions, and moments in the market. As a Product Marketing Manager, you will play a dual role:
- Strategic contributor shaping how our platform and products are positioned, and
- Execution leader who helps the broader product marketing team move faster, stay aligned, and communicate with clarity.
This role is ideal for someone who thrives in complex environments, loves turning ambiguity into structure, and takes pride in exceptional writing and communication.
ROLE:
Team Enablement & Content Orchestration
- Act as a central point of coordination for product marketing content, updates, and release communications.
- Consolidate inputs from product, PMMs, and stakeholders into clear, consistent messaging and assets.
- Project-manage product marketing deliverables across launches, campaigns, and ongoing updates—ensuring timelines, quality, and alignment.
- Maintain and evolve core messaging frameworks so the organization speaks with one voice.
Writing & Communication Excellence
- Own and elevate the quality of product marketing writing across the team—from launch narratives and release notes to positioning docs and executive messaging.
- Translate complex product and AI concepts into clear, confident language that resonates with procurement, finance, and IT leaders.
- Edit, refine, and pressure-test content to ensure clarity, consistency, and credibility.
Market, Product & Competitive Research
- Conduct ongoing market, customer, and competitive research to inform positioning and messaging.
- Synthesize analyst research, customer insights, sales feedback, and usage data into actionable recommendations.
- Support competitive intelligence efforts with clear, fact-based narratives—not feature checklists.
Analytics & Insight
- Use performance data to assess what content, messaging, and launches are working—and where adjustments are needed.
- Track adoption, engagement, and GTM effectiveness to inform future releases and messaging priorities.
Go-To-Market & Launch Support
- Support end-to-end GTM execution for new capabilities and releases, with a strong focus on clarity and consistency.
- Ensure internal teams (sales, customer success, partners) are well-informed and well-equipped.
- Help balance speed with rigor—moving fast without creating confusion.
YOUR PROFILE
Experience
- At least 5-8 years of experience in product marketing or a closely related role in enterprise B2B SaaS.
- Experience supporting complex products or platforms with frequent releases.
- Background in procurement, finance, ERP, supply chain, or adjacent enterprise domains is a strong plus.
Core Skills
- Exceptional writer and editor—clear, structured, and confident in executive-facing communication.
- Strong project management skills; comfortable coordinating across multiple stakeholders and priorities.
- Analytical and research-oriented; able to turn data and insight into direction.
- Highly organized, detail-oriented, and reliable—people trust you to “make it land.”
- Strong communicator who can align teams without creating friction.
Mindset
- You care deeply about quality, clarity, and consistency
- You see your role as enabling others, not just owning your lane.
- You’re comfortable operating behind the scenes while having a visible impact.
- You understand that great product marketing is as much about discipline as it is about creativity.
What Will Set You Apart
- You can take a messy set of inputs and turn it into a compelling, cohesive story.
- You know when to push for clarity—and when to push back.
- You’re equally comfortable writing a crisp executive narrative or managing a complex release process.
- You bring structure to fast-moving environments without slowing them down.
WHAT HAPPENS NEXT
If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today!
Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you!
Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role.
Interviews will be conducted virtually via video or on-site with face-to-face meetings.
LIFE AT IVALUA
- Hybrid working model (3 days in the office per week)
- We're a team dedicated to pushing the boundaries of product innovation and technology
- Sustainable Growth, Privately Held
- A stable and cash-flow positive Company since 10 years
- Snacks and weekly lunches in the office
- Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
- Unlock and unleash your full professional potential with our exceptional training and career development program
- Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
- Regular social events, competitive outings, team running events, and musical activities,
- Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua):
Powered by People - Powered by You!
United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/
Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.
#LI-HYBRID #LI-AP1 #LI-DNI
Ready to apply?
Apply to Ivalua
DIRECTOR, CUSTOMER MARKETING
This candidate can reside in the following office locations to fill this position:
New York, NY - US
Pittsburgh, PA - US
Montreal - Canada
Massy - France
Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.
COMPANY OVERVIEW
At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration.
We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities.
Learn more at www.ivalua.com. Follow us on LinkedIn
THE OPPORTUNITY
CONTEXT:
Ivalua is seeking a strategic and visionary Director, Customer Marketing responsible for shaping how we engage, enable, and expand relationships with our global enterprise customers. In this role, you will drive the overall customer marketing strategy—from onboarding and retention to advocacy and expansion.
ROLE:
You will architect the content and engagement strategy that connects customers across every stage of the journey: evaluation, onboarding, education, advocacy, and long-term partnership. Working closely with Product Marketing, R&D, Sales, and Customer Success organizations, you will drive platform adoption and satisfaction across a thriving community of users around the world.
WHAT YOU WILL DO WITH US
Enterprise Lifecycle Marketing & Expansion
- Drive Growth & Retention: Build and lead enterprise-focused lifecycle marketing programs that deepen engagement, drive advanced platform adoption, and accelerate expansion within top global accounts.
- Cross-Functional Collaboration: Partner with Customer Success, Sales, and Product Marketing, R&D teams to identify customer growth opportunities and deliver coordinated go-to-market motions across renewal, upsell, and cross-sell stages.
- Segmentation Strategy: Develop segmentation and journey frameworks for executive, business, and practitioner personas, ensuring tailored messaging and experiences throughout the customer lifecycle.
- Data-Driven Insights: Leverage data and insights to measure health, engagement, and expansion readiness across accounts. Mine market insights to inform strategic marketing decisions and stay ahead of industry trends.
Customer Advocacy & Content Strategy
- Build Champions: Spearhead customer advocacy initiatives aligned to product and solution narratives that amplify our customers' success and foster brand loyalty. You will deliver the requisite case studies, video stories, analyst references, and speaking opportunities needed to drive our next wave of growth.
- Strategic Content: Define and execute a customer content strategy that aligns with enterprise adoption journeys—including success stories, executive narratives, and best-practice thought leadership.
- Global Storytelling: Partner with Corporate Communications and Brand to elevate customer storytelling that showcases innovation and measurable outcomes achieved with Ivalua.
- Executive Programs: Build ongoing executive engagement programs, including roundtables, innovation councils, and strategic listening forums, to inform product direction and strengthen executive alignment.
Events & Community
- Event Strategy: Own the customer event strategy for enterprise audiences—driving participation in flagship experiences (such as Ivalua NOW), regional executive summits, and customer innovation sessions.
- Community Building: Influence and help to shape our customer community events as well as our online community, ensuring a consistent voice of the customer is woven through marketing, sales, and product storytelling.
YOUR PROFILE
If you have the below experience and strengths this role could be for you:
Skills and Experience:
- Experience: 10+ years of B2B marketing experience, including 5+ years in customer, enterprise, or lifecycle marketing leadership.
- Advocacy Expert: Proven track record of building world-class customer advocacy programs and executive-level engagement programs that drive measurable business impact.
- SaaS Knowledge: Deep understanding of enterprise customer journeys, particularly in SaaS, Procurement, or Supply Chain technology environments.
- Content & Storytelling: Strong background in content strategy, storytelling, and event design for senior audiences.
- Collaboration: Excellent cross-functional leadership skills, with experience collaborating closely with Sales, Customer Success, Product, and Communications teams.
- Global Mindset: Ability to work effectively across different time zones and cultures (US and EMEA).
- Language Skills: English is required as we serve customers throughout Canada from our Montreal location, and a significant majority of business is conducted in English; however, wherever possible, we will support the employee's right to work in French. French proficiency is a strong plus.
Soft Skills:
- Passion: A passion for elevating the customer experience at every touchpoint.
- Strategic Translation: The ability to engage with executives and translate strategic customer insights into business action.
- Technical Sensibility: You don’t necessarily have a deep technical background, but you love experimenting with new tools and have a personal interest in how AI and innovation drive business value.
- Balance: A balance of creative vision and operational discipline—with a focus on measurable impact, relationship depth, and customer lifetime value.
- Ambiguity: Comfort with breaking new ground on processes and principles in a fast-growing environment.
WHAT HAPPENS NEXT
If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today!
Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you!
Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role.
Interviews will be conducted virtually via video or on-site with face-to-face meetings.
LIFE AT IVALUA
- Hybrid working model (3 days in the office per week)
- We're a team dedicated to pushing the boundaries of product innovation and technology
- Sustainable Growth, Privately Held
- A stable and cash-flow positive Company since 10 years
- Snacks and weekly lunches in the office
- Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
- Unlock and unleash your full professional potential with our exceptional training and career development program
- Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
- Regular social events, competitive outings, team running events, and musical activities,
- Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua):
Powered by People - Powered by You!
United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/
Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.
#LI-HYBRID #LI-AP1 #LI-DNI
Ready to apply?
Apply to Ivalua
DIRECTOR, CUSTOMER MARKETING
This candidate can reside in the following office locations to fill this position:
New York, NY - US
Pittsburgh, PA - US
Montreal - Canada
Massy - France
Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.
COMPANY OVERVIEW
At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration.
We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities.
Learn more at www.ivalua.com. Follow us on LinkedIn
THE OPPORTUNITY
CONTEXT:
Ivalua is seeking a strategic and visionary Director, Customer Marketing responsible for shaping how we engage, enable, and expand relationships with our global enterprise customers. In this role, you will drive the overall customer marketing strategy—from onboarding and retention to advocacy and expansion.
ROLE:
You will architect the content and engagement strategy that connects customers across every stage of the journey: evaluation, onboarding, education, advocacy, and long-term partnership. Working closely with Product Marketing, R&D, Sales, and Customer Success organizations, you will drive platform adoption and satisfaction across a thriving community of users around the world.
WHAT YOU WILL DO WITH US
Enterprise Lifecycle Marketing & Expansion
- Drive Growth & Retention: Build and lead enterprise-focused lifecycle marketing programs that deepen engagement, drive advanced platform adoption, and accelerate expansion within top global accounts.
- Cross-Functional Collaboration: Partner with Customer Success, Sales, and Product Marketing, R&D teams to identify customer growth opportunities and deliver coordinated go-to-market motions across renewal, upsell, and cross-sell stages.
- Segmentation Strategy: Develop segmentation and journey frameworks for executive, business, and practitioner personas, ensuring tailored messaging and experiences throughout the customer lifecycle.
- Data-Driven Insights: Leverage data and insights to measure health, engagement, and expansion readiness across accounts. Mine market insights to inform strategic marketing decisions and stay ahead of industry trends.
Customer Advocacy & Content Strategy
- Build Champions: Spearhead customer advocacy initiatives aligned to product and solution narratives that amplify our customers' success and foster brand loyalty. You will deliver the requisite case studies, video stories, analyst references, and speaking opportunities needed to drive our next wave of growth.
- Strategic Content: Define and execute a customer content strategy that aligns with enterprise adoption journeys—including success stories, executive narratives, and best-practice thought leadership.
- Global Storytelling: Partner with Corporate Communications and Brand to elevate customer storytelling that showcases innovation and measurable outcomes achieved with Ivalua.
- Executive Programs: Build ongoing executive engagement programs, including roundtables, innovation councils, and strategic listening forums, to inform product direction and strengthen executive alignment.
Events & Community
- Event Strategy: Own the customer event strategy for enterprise audiences—driving participation in flagship experiences (such as Ivalua NOW), regional executive summits, and customer innovation sessions.
- Community Building: Influence and help to shape our customer community events as well as our online community, ensuring a consistent voice of the customer is woven through marketing, sales, and product storytelling.
YOUR PROFILE
If you have the below experience and strengths this role could be for you:
Skills and Experience:
- Experience: 10+ years of B2B marketing experience, including 5+ years in customer, enterprise, or lifecycle marketing leadership.
- Advocacy Expert: Proven track record of building world-class customer advocacy programs and executive-level engagement programs that drive measurable business impact.
- SaaS Knowledge: Deep understanding of enterprise customer journeys, particularly in SaaS, Procurement, or Supply Chain technology environments.
- Content & Storytelling: Strong background in content strategy, storytelling, and event design for senior audiences.
- Collaboration: Excellent cross-functional leadership skills, with experience collaborating closely with Sales, Customer Success, Product, and Communications teams.
- Global Mindset: Ability to work effectively across different time zones and cultures (US and EMEA).
- Language Skills: English is required as we serve customers throughout Canada from our Montreal location, and a significant majority of business is conducted in English; however, wherever possible, we will support the employee's right to work in French. French proficiency is a strong plus.
Soft Skills:
- Passion: A passion for elevating the customer experience at every touchpoint.
- Strategic Translation: The ability to engage with executives and translate strategic customer insights into business action.
- Technical Sensibility: You don’t necessarily have a deep technical background, but you love experimenting with new tools and have a personal interest in how AI and innovation drive business value.
- Balance: A balance of creative vision and operational discipline—with a focus on measurable impact, relationship depth, and customer lifetime value.
- Ambiguity: Comfort with breaking new ground on processes and principles in a fast-growing environment.
WHAT HAPPENS NEXT
If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today!
Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you!
Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role.
Interviews will be conducted virtually via video or on-site with face-to-face meetings.
LIFE AT IVALUA
- Hybrid working model (3 days in the office per week)
- We're a team dedicated to pushing the boundaries of product innovation and technology
- Sustainable Growth, Privately Held
- A stable and cash-flow positive Company since 10 years
- Snacks and weekly lunches in the office
- Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
- Unlock and unleash your full professional potential with our exceptional training and career development program
- Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
- Regular social events, competitive outings, team running events, and musical activities,
- Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua):
Powered by People - Powered by You!
United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/
Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.
#LI-HYBRID #LI-AP1 #LI-DNI
Ready to apply?
Apply to Ivalua
DIRECTOR, CUSTOMER MARKETING
This candidate can reside in the following office locations to fill this position:
New York, NY - US
Pittsburgh, PA - US
Montreal - Canada
Massy - France
Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.
COMPANY OVERVIEW
At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration.
We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities.
Learn more at www.ivalua.com. Follow us on LinkedIn
THE OPPORTUNITY
CONTEXT:
Ivalua is seeking a strategic and visionary Director, Customer Marketing responsible for shaping how we engage, enable, and expand relationships with our global enterprise customers. In this role, you will drive the overall customer marketing strategy—from onboarding and retention to advocacy and expansion.
ROLE:
You will architect the content and engagement strategy that connects customers across every stage of the journey: evaluation, onboarding, education, advocacy, and long-term partnership. Working closely with Product Marketing, R&D, Sales, and Customer Success organizations, you will drive platform adoption and satisfaction across a thriving community of users around the world.
WHAT YOU WILL DO WITH US
Enterprise Lifecycle Marketing & Expansion
- Drive Growth & Retention: Build and lead enterprise-focused lifecycle marketing programs that deepen engagement, drive advanced platform adoption, and accelerate expansion within top global accounts.
- Cross-Functional Collaboration: Partner with Customer Success, Sales, and Product Marketing, R&D teams to identify customer growth opportunities and deliver coordinated go-to-market motions across renewal, upsell, and cross-sell stages.
- Segmentation Strategy: Develop segmentation and journey frameworks for executive, business, and practitioner personas, ensuring tailored messaging and experiences throughout the customer lifecycle.
- Data-Driven Insights: Leverage data and insights to measure health, engagement, and expansion readiness across accounts. Mine market insights to inform strategic marketing decisions and stay ahead of industry trends.
Customer Advocacy & Content Strategy
- Build Champions: Spearhead customer advocacy initiatives aligned to product and solution narratives that amplify our customers' success and foster brand loyalty. You will deliver the requisite case studies, video stories, analyst references, and speaking opportunities needed to drive our next wave of growth.
- Strategic Content: Define and execute a customer content strategy that aligns with enterprise adoption journeys—including success stories, executive narratives, and best-practice thought leadership.
- Global Storytelling: Partner with Corporate Communications and Brand to elevate customer storytelling that showcases innovation and measurable outcomes achieved with Ivalua.
- Executive Programs: Build ongoing executive engagement programs, including roundtables, innovation councils, and strategic listening forums, to inform product direction and strengthen executive alignment.
Events & Community
- Event Strategy: Own the customer event strategy for enterprise audiences—driving participation in flagship experiences (such as Ivalua NOW), regional executive summits, and customer innovation sessions.
- Community Building: Influence and help to shape our customer community events as well as our online community, ensuring a consistent voice of the customer is woven through marketing, sales, and product storytelling.
YOUR PROFILE
If you have the below experience and strengths this role could be for you:
Skills and Experience:
- Experience: 10+ years of B2B marketing experience, including 5+ years in customer, enterprise, or lifecycle marketing leadership.
- Advocacy Expert: Proven track record of building world-class customer advocacy programs and executive-level engagement programs that drive measurable business impact.
- SaaS Knowledge: Deep understanding of enterprise customer journeys, particularly in SaaS, Procurement, or Supply Chain technology environments.
- Content & Storytelling: Strong background in content strategy, storytelling, and event design for senior audiences.
- Collaboration: Excellent cross-functional leadership skills, with experience collaborating closely with Sales, Customer Success, Product, and Communications teams.
- Global Mindset: Ability to work effectively across different time zones and cultures (US and EMEA).
- Language Skills: Fluency in English is required; French proficiency is a strong plus.
Soft Skills:
- Passion: A passion for elevating the customer experience at every touchpoint.
- Strategic Translation: The ability to engage with executives and translate strategic customer insights into business action.
- Technical Sensibility: You don’t necessarily have a deep technical background, but you love experimenting with new tools and have a personal interest in how AI and innovation drive business value.
- Balance: A balance of creative vision and operational discipline—with a focus on measurable impact, relationship depth, and customer lifetime value.
- Ambiguity: Comfort with breaking new ground on processes and principles in a fast-growing environment.
WHAT HAPPENS NEXT
If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today!
Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you!
Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role.
Interviews will be conducted virtually via video or on-site with face-to-face meetings.
LIFE AT IVALUA
- Hybrid working model (3 days in the office per week)
- We're a team dedicated to pushing the boundaries of product innovation and technology
- Sustainable Growth, Privately Held
- A stable and cash-flow positive Company since 10 years
- Snacks and weekly lunches in the office
- Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
- Unlock and unleash your full professional potential with our exceptional training and career development program
- Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
- Regular social events, competitive outings, team running events, and musical activities,
- Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua):
Powered by People - Powered by You!
United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/
Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.
Ivalua’s core values include a priority on Care & Grow People. We take matters like pay equity very seriously and strive to reward our employees appropriately and fairly for their talents. The compensation range for this position is based upon careful and continual market compensation research. In addition to location, compensation may also vary based upon job-related knowledge, skills, and experience.
Title: Director, Customer Marketing
Base range minimum: $112,000
Base range maximum: $168,000
Additional compensation/rewards: Ivalua offers an annual target bonus for this position conditional on individual and company performance. Other compensation factors may also be considered. Ivalua also offers exceptional benefits including medical, dental, vision, retirement (with company match), and much more.
#LI-HYBRID #LI-AP1 #LI-DNI
Ready to apply?
Apply to Ivalua
DIRECTOR, CUSTOMER MARKETING
This candidate can reside in the following office locations to fill this position:
New York, NY - US
Pittsburgh, PA - US
Montreal - Canada
Massy - France
Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.
COMPANY OVERVIEW
At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration.
We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities.
Learn more at www.ivalua.com. Follow us on LinkedIn
THE OPPORTUNITY
CONTEXT:
Ivalua is seeking a strategic and visionary Director, Customer Marketing responsible for shaping how we engage, enable, and expand relationships with our global enterprise customers. In this role, you will drive the overall customer marketing strategy—from onboarding and retention to advocacy and expansion.
ROLE:
You will architect the content and engagement strategy that connects customers across every stage of the journey: evaluation, onboarding, education, advocacy, and long-term partnership. Working closely with Product Marketing, R&D, Sales, and Customer Success organizations, you will drive platform adoption and satisfaction across a thriving community of users around the world.
WHAT YOU WILL DO WITH US
Enterprise Lifecycle Marketing & Expansion
- Drive Growth & Retention: Build and lead enterprise-focused lifecycle marketing programs that deepen engagement, drive advanced platform adoption, and accelerate expansion within top global accounts.
- Cross-Functional Collaboration: Partner with Customer Success, Sales, and Product Marketing, R&D teams to identify customer growth opportunities and deliver coordinated go-to-market motions across renewal, upsell, and cross-sell stages.
- Segmentation Strategy: Develop segmentation and journey frameworks for executive, business, and practitioner personas, ensuring tailored messaging and experiences throughout the customer lifecycle.
- Data-Driven Insights: Leverage data and insights to measure health, engagement, and expansion readiness across accounts. Mine market insights to inform strategic marketing decisions and stay ahead of industry trends.
Customer Advocacy & Content Strategy
- Build Champions: Spearhead customer advocacy initiatives aligned to product and solution narratives that amplify our customers' success and foster brand loyalty. You will deliver the requisite case studies, video stories, analyst references, and speaking opportunities needed to drive our next wave of growth.
- Strategic Content: Define and execute a customer content strategy that aligns with enterprise adoption journeys—including success stories, executive narratives, and best-practice thought leadership.
- Global Storytelling: Partner with Corporate Communications and Brand to elevate customer storytelling that showcases innovation and measurable outcomes achieved with Ivalua.
- Executive Programs: Build ongoing executive engagement programs, including roundtables, innovation councils, and strategic listening forums, to inform product direction and strengthen executive alignment.
Events & Community
- Event Strategy: Own the customer event strategy for enterprise audiences—driving participation in flagship experiences (such as Ivalua NOW), regional executive summits, and customer innovation sessions.
- Community Building: Influence and help to shape our customer community events as well as our online community, ensuring a consistent voice of the customer is woven through marketing, sales, and product storytelling.
YOUR PROFILE
If you have the below experience and strengths this role could be for you:
Skills and Experience:
- Experience: 10+ years of B2B marketing experience, including 5+ years in customer, enterprise, or lifecycle marketing leadership.
- Advocacy Expert: Proven track record of building world-class customer advocacy programs and executive-level engagement programs that drive measurable business impact.
- SaaS Knowledge: Deep understanding of enterprise customer journeys, particularly in SaaS, Procurement, or Supply Chain technology environments.
- Content & Storytelling: Strong background in content strategy, storytelling, and event design for senior audiences.
- Collaboration: Excellent cross-functional leadership skills, with experience collaborating closely with Sales, Customer Success, Product, and Communications teams.
- Global Mindset: Ability to work effectively across different time zones and cultures (US and EMEA).
- Language Skills: Fluency in English is required; French proficiency is a strong plus.
Soft Skills:
- Passion: A passion for elevating the customer experience at every touchpoint.
- Strategic Translation: The ability to engage with executives and translate strategic customer insights into business action.
- Technical Sensibility: You don’t necessarily have a deep technical background, but you love experimenting with new tools and have a personal interest in how AI and innovation drive business value.
- Balance: A balance of creative vision and operational discipline—with a focus on measurable impact, relationship depth, and customer lifetime value.
- Ambiguity: Comfort with breaking new ground on processes and principles in a fast-growing environment.
WHAT HAPPENS NEXT
If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today!
Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you!
Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role.
Interviews will be conducted virtually via video or on-site with face-to-face meetings.
LIFE AT IVALUA
- Hybrid working model (3 days in the office per week)
- We're a team dedicated to pushing the boundaries of product innovation and technology
- Sustainable Growth, Privately Held
- A stable and cash-flow positive Company since 10 years
- Snacks and weekly lunches in the office
- Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
- Unlock and unleash your full professional potential with our exceptional training and career development program
- Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work.
- Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
- Regular social events, competitive outings, team running events, and musical activities,
- Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua):
Powered by People - Powered by You!
United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/
Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.
Ivalua’s core values include a priority on Care & Grow People. We take matters like pay equity very seriously and strive to reward our employees appropriately and fairly for their talents. The compensation range for this position is based upon careful and continual market compensation research. In addition to location, compensation may also vary based upon job-related knowledge, skills, and experience.
Title: Director, Customer Marketing
Base range minimum: $112,000
Base range maximum: $168,000
Additional compensation/rewards: Ivalua offers an annual target bonus for this position conditional on individual and company performance. Other compensation factors may also be considered. Ivalua also offers exceptional benefits including medical, dental, vision, retirement (with company match), and much more.
#LI-HYBRID #LI-AP1 #LI-DNI
Ready to apply?
Apply to Ivalua
DIRECTOR, CUSTOMER MARKETING
Ce candidat peut se trouver dans les bureaux suivants pour combler ce poste :
New York, NY - US
Pittsburgh, PA - US
Montreal - Canada
Massy - France
Créée en 2000, Ivalua est un leader mondial dans l’édition de solutions cloud de gestion des achats.
NOTRE ENTREPRISE
Chez Ivalua, nous sommes une communauté mondiale d'experts convaincus que la transformation numérique rend les chaînes d'approvisionnement plus durables et résilientes, tout en améliorant la collaboration avec les fournisseurs.
Et nous y parvenons grâce à notre plateforme cloud de gestion des dépenses, qui permet à des centaines de grandes marques de gérer leurs dépenses et leurs fournisseurs tout en optimisant leur rentabilité, leur performance ESG (Environnement, Sociale et Gouvernance), de réduire les risques et d’améliorer leur productivité.
Animés par nos passions et nourris par nos ambitions communes, nous nous donnons les moyens de relever les défis et de créer des expériences impactantes pour nos clients et notre écosystème partenaire, tout en donnant du sens à nos équipes.
Découvrez en plus sur www.ivalua.com. Suivez-nous sur LinkedIn
CE QUE NOUS VOUS PROPOSONS
CONTEXTE:
Ivalua recherche un Directeur Marketing Client stratégique et visionnaire, chargé de façonner la manière dont nous interagissons, accompagnons et développons nos relations avec nos clients grands comptes internationaux. À ce poste, vous piloterez la stratégie marketing client globale, de l'intégration et la fidélisation à la recommandation et à l'expansion.
RÔLE:
Vous concevrez la stratégie de contenu et d'engagement qui accompagne les clients à chaque étape de leur parcours : évaluation, intégration, formation, recommandation et partenariat à long terme. En étroite collaboration avec les équipes Marketing Produit, R&D, Ventes et Succès Client, vous favoriserez l'adoption de la plateforme et la satisfaction des utilisateurs au sein d'une communauté dynamique à travers le monde.
CE QUE VOUS FEREZ CHEZ NOUS
Marketing et expansion du cycle de vie client
- Croissance et fidélisation : Concevoir et piloter des programmes de marketing du cycle de vie destinés aux grandes entreprises, afin d'approfondir l'engagement, de favoriser l'adoption de plateformes avancées et d'accélérer l'expansion au sein des principaux comptes internationaux.
- Collaboration interfonctionnelle : Collaborer avec les équipes Customer Success, Ventes, Marketing Produit et R&D pour identifier les opportunités de croissance client et mettre en œuvre des stratégies de commercialisation coordonnées pour les renouvellements, les ventes additionnelles et les ventes croisées.
- Stratégie de segmentation : Développer des cadres de segmentation et de parcours client pour les profils de dirigeants, d'experts et de professionnels, afin de garantir des messages et des expériences personnalisés tout au long du cycle de vie client.
- Analyse des données : Exploiter les données et les analyses pour mesurer la santé, l'engagement et le potentiel d'expansion des comptes. Analyser les tendances du marché pour éclairer les décisions marketing stratégiques et anticiper les évolutions du secteur.
Mobilisation des clients et stratégie de contenu
- Créer des ambassadeurs : Piloter des initiatives de mobilisation des clients, en cohérence avec les discours sur les produits et solutions, afin de valoriser leur succès et de renforcer leur fidélité à la marque. Fournir les études de cas, les témoignages vidéo, les références d'analystes et les opportunités de prise de parole nécessaires pour stimuler notre prochaine phase de croissance.
- Contenu stratégique : Définir et mettre en œuvre une stratégie de contenu client alignée sur les parcours d’adoption des entreprises, incluant des témoignages clients, des récits de dirigeants et des recommandations de bonnes pratiques.
- Storytelling global : Collaborer avec la Communication Corporate et la Marque pour valoriser le storytelling client et mettre en lumière l’innovation et les résultats concrets obtenus avec Ivalua.
- Programmes pour dirigeants : Développer des programmes d’engagement continu pour les dirigeants, tels que des tables rondes, des conseils d’innovation et des forums d’écoute stratégique, afin d’orienter le développement produit et de renforcer l’adhésion de la direction.
Événements et communauté
- Stratégie événementielle : Piloter la stratégie événementielle client pour les grandes entreprises, en favorisant la participation aux événements phares (comme Ivalua NOW), aux sommets régionaux pour dirigeants et aux sessions d’innovation client.
- Développement de la communauté : Contribuer à façonner les événements et la communauté en ligne de nos clients, en veillant à ce que la voix du client soit intégrée de manière cohérente dans les communications marketing, commerciales et produit.
VOTRE PROFIL
Si vous avez les expériences et les compétences ci-dessous, ce rôle pourrait être pour vous :
Compétences et expériences :
- Expérience : Plus de 10 ans d'expérience en marketing B2B, dont plus de 5 ans à des postes de direction en marketing client, entreprise ou cycle de vie client.
- Expertise en matière de défense des intérêts des clients : Expérience avérée dans la création de programmes de défense des intérêts des clients et de programmes d'engagement de haut niveau générant un impact commercial mesurable.
- Connaissance des solutions SaaS : Excellente compréhension des parcours clients en entreprise, notamment dans les environnements technologiques SaaS, d'approvisionnement ou de chaîne logistique.
- Contenu et narration : Solide expérience en stratégie de contenu, narration et conception d'événements pour les décideurs.
- Collaboration : Excellentes aptitudes au leadership transversal, avec une expérience de collaboration étroite avec les équipes des ventes, du succès client, des produits et de la communication.
- Ouverture internationale : Capacité à travailler efficacement dans différents fuseaux horaires et cultures (États-Unis et EMEA).
- Compétences linguistiques : L'anglais est requis, car nous servons des clients partout au Canada depuis notre bureau de Montréal et la grande majorité de nos activités se déroulent en anglais. Cependant, dans la mesure du possible, nous soutiendrons le droit de l'employé à travailler en français. La maîtrise du français est un atout considérable.
Qualités Recherchées :
- Passion : Une passion pour l'amélioration de l'expérience client à chaque interaction.
- Traduction stratégique : Capacité à dialoguer avec les dirigeants et à traduire les insights clients stratégiques en actions concrètes.
- Sensibilité technique : Vous n'avez pas forcément une expertise technique pointue, mais vous aimez expérimenter de nouveaux outils et vous vous intéressez personnellement à la manière dont l'IA et l'innovation créent de la valeur pour l'entreprise.
- Équilibre : Un équilibre entre vision créative et rigueur opérationnelle, avec un accent sur l'impact mesurable, la profondeur des relations et la valeur vie client.
- Adaptation : Aisance à remettre en question les processus et les principes dans un environnement en forte croissance.
CE QUI VOUS ATTEND ENSUITE
Si votre candidature correspond aux compétences souhaitées pour ce rôle, notre équipe de recrutement vous contactera pour planifier un premier échange téléphonique. Faites un pas de plus vers la réalisation de vos objectifs - postulez dès aujourd'hui !
Un recruteur dédié vous guidera à chaque étape du processus de recrutement. Nous sommes là pour vous accompagner!
Notre processus de recrutement est conçu pour évaluer vos compétences à travers une série d'entretiens personnalisés avec nos équipes. Les entretiens se dérouleront virtuellement et en personne dans nos locaux.
CE QUE VOUS TROUVEREZ CHEZ IVALUA
- Un modèle “Hybride” (3 jours sur site, 2 jours en télétravail),
- Nous sommes une équipe animée par l’envie de repousser les limites de l'innovation produit et technologique,
- Société privée en constante croissance,
- Une entreprise stable et rentable,
- Chaque semaine, la possibilité de se retrouver tous ensemble autour d’un repas proposé par l’entreprise,
- S’épanouir en poursuivant ses objectifs à travers un puissant état d’esprit d’équipe, propice à la créativité et productivité,
- Révéler votre potentiel professionnel grâce à notre programme de formation et de développement de carrière,
- Rallier une équipe dynamique et internationale composée d’experts dans leurs domaines, et collaborer avec des personnes passionnées par leur travail et guidées par une même vision,
- Faites l'expérience d'un environnement de travail inclusif ouvert á la diversité, où votre contribution sera appréciée et valorisée,
- Prenez part aux nombreux événements organisés dans le cadre de l’entreprise ( compétitions sportives, événements musicaux et team building),
Plébiscitée par ses collaborateurs, Ivalua a été nommée par la société Comparably (https://www.comparably.com/companies/ivalua) :
Portés par nos différences - Votre énergie est notre force !
Unis par nos valeurs, nous célébrons la diversité et l’équité dans toute leur étendue pour construire un environnement de travail inclusif. Pour aider nos clients à rendre leurs chaînes d’approvisionnement plus efficaces, durables et résilientes, nous comptons sur nos équipes internationales aux parcours, compétences et perspectives divers et variés. Nous croyons en l’égalité des opportunités et en la diversité comme moteurs d’innovation, favorisant un esprit d’inclusivité, un environnement de travail productif et agréable, et en offrant des perspectives de carrière épanouissantes pour tous les Ivaluans.
Explorez la culture Ivalua - visionnez cette vidéo pour en savoir plus !
#LI-HYBRID #LI-AP1 #LI-DNI
Ready to apply?
Apply to Ivalua
FIELD MARKETING MANAGER
(London, UK)
Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.
COMPANY OVERVIEW
At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionises supply chain sustainability and resiliency to unlock the power of supplier collaboration.
We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities.
Learn more at www.ivalua.com. Follow us on LinkedIn
THE OPPORTUNITY
CONTEXT:
We are seeing strong traction in the UKI market and are looking to further accelerate our growth. We are seeking a Field Marketing Manager for the UKI market, based in our London office, who will be responsible for driving regional marketing activities to support business growth, generate sales pipeline, and build awareness of Ivalua.
ROLE:
The Field Marketing Manager – UKI is a critical role for our success in EMEA. He/she will be responsible for planning and executing the marketing strategy in the UKI region, working closely with EMEA and global marketing teams, as well as local Sales, SDR and Alliance teams, to achieve pipeline and sales objectives while building the Ivalua brand locally. The role reports directly to the Head of EMEA Field Marketing, and benefits from the support of our transversal marketing team (customer & partner marketing, digital marketing, design, marketing operations…).
The ideal candidate is proactive and thrives in having full ownership of developing a market. If you are a dynamic, highly organized professional with strong business acumen and a passion for connecting people, we would love to hear from you. Join our team!
WHAT YOU WILL DO WITH US
This is a multi-faceted role, with the following key responsibilities:
- Build and execute a regional marketing plan aligned with the Go-to-Market strategy, incorporating global and local campaigns to achieve pipeline, sales and brand awareness objectives.
- Execute online and offline campaigns locally, using multiple tactics and channels, including events, webinars, paid ads (Linkedin, Google), SEO/GEO, social media, email, and ABM.
- Plan and execute local events, ranging from small VIP dinners and breakfast seminars to large tradeshow sponsorships.
- Develop and run programs to accelerate the conversion of active opportunities, working closely with local sales, SDR and Alliance.
- Become a trusted partner to our Sales team. Ensure strong lead follow-up and conversion, in close collaboration with Sales and SDR teams to support the business.
- Support the Customer Marketing team in developing local advocates, and showcasing customer testimonials across campaigns.
- Work closely with the Partner Marketing & Alliances teams to strengthen the local partner network, identify relevant co-branded activities with local partners, and manage their execution.
- Collaborate with the Communications team to enhance PR and brand awareness in the region.
- Ensure effective reporting, including tracking ROI, pipeline and campaigns metrics.
Travel
Travel is primarily local during the business day, although occasional out-of-area or overnight travel may be required, mainly to attend internal EMEA/APAC marketing meetings.
YOUR PROFILE
Skills and Experience
- Bachelor’s degree in Marketing, Business, or a related field (Master’s degree a plus).
- 8-10 years of proven experience in B2B marketing, preferably in field marketing and/or in a software company.
- Knowledge of Procurement is a plus (spend management, sourcing, contract management, eProcurement, eInvoicing, spend analytics, direct procurement, services procurement, supplier management).
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and build relationships with key stakeholders (clients, partners, GTM teams).
- Strong project management skills, with the ability to manage multiple projects simultaneously and meet deadlines.
- Proactive and autonomous, with the ability to take initiative, problem-solve, and adapt to changing circumstances to deliver results.
- Data-driven mindset, with analytical skills to ensure ROI and efficiency.
- Native English, French language skills are a plus.
- Strong proficiency in MS Office suite. Hubspot experience is a plus.
- Willingness to learn and adapt to AI and new technologies.
WHAT HAPPENS NEXT
If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today!
Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you!
Our recruitment process is designed to assess your competencies through a series of personalised interviews with internal stakeholders relevant to the role.
Interviews will be conducted virtually via video or on-site with face-to-face meetings.
LIFE AT IVALUA
- Hybrid working model (3 days in the office per week)
- We're a team dedicated to pushing the boundaries of product innovation and technology
- Sustainable Growth, Privately Held
- A stable and cash-flow positive Company since 10 years
- Snacks and weekly lunches in the office
- Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
- Unlock and unleash your full professional potential with our exceptional training and career development program
- Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
- Regular social events, competitive outings, team running events, and musical activities,
- Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) :
Powered by People - Powered by You!
United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/
Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.
#LI-AY1
#LI-HYBRID
#LI-DNI
Ready to apply?
Apply to Ivalua